id	sid	tid	token	lemma	pos
fbem-30774	1	1	frontiers	frontier	NOUN
fbem-30774	1	2	in	in	ADP
fbem-30774	1	3	business	business	NOUN
fbem-30774	1	4	,	,	PUNCT
fbem-30774	1	5	economics	economic	NOUN
fbem-30774	1	6	and	and	CCONJ
fbem-30774	1	7	management	management	NOUN
fbem-30774	1	8	issn	issn	PROPN
fbem-30774	1	9	:	:	PUNCT
fbem-30774	1	10	2766	2766	NUM
fbem-30774	1	11	-	-	PUNCT
fbem-30774	1	12	824x	824x	NUM
fbem-30774	1	13	|	|	ADJ
fbem-30774	1	14	vol	vol	NOUN
fbem-30774	1	15	.	.	PROPN
fbem-30774	2	1	19	19	NUM
fbem-30774	2	2	,	,	PUNCT
fbem-30774	2	3	no	no	INTJ
fbem-30774	2	4	.	.	NOUN
fbem-30774	2	5	2	2	NUM
fbem-30774	2	6	,	,	PUNCT
fbem-30774	2	7	2025	2025	NUM
fbem-30774	2	8	145	145	NUM
fbem-30774	2	9	research	research	NOUN
fbem-30774	2	10	on	on	ADP
fbem-30774	2	11	the	the	DET
fbem-30774	2	12	impact	impact	NOUN
fbem-30774	2	13	of	of	ADP
fbem-30774	2	14	customer	customer	NOUN
fbem-30774	2	15	experience	experience	NOUN
fbem-30774	2	16	on	on	ADP
fbem-30774	2	17	customer	customer	NOUN
fbem-30774	2	18	stickiness	stickiness	NOUN
fbem-30774	2	19	in	in	ADP
fbem-30774	2	20	the	the	DET
fbem-30774	2	21	context	context	NOUN
fbem-30774	2	22	of	of	ADP
fbem-30774	2	23	e	e	NOUN
fbem-30774	2	24	-	-	NOUN
fbem-30774	2	25	commerce	commerce	NOUN
fbem-30774	2	26	live	live	ADJ
fbem-30774	2	27	streaming	streaming	PROPN
fbem-30774	2	28	yuan	yuan	PROPN
fbem-30774	2	29	liang	liang	PROPN
fbem-30774	2	30	school	school	PROPN
fbem-30774	2	31	of	of	ADP
fbem-30774	2	32	management	management	NOUN
fbem-30774	2	33	,	,	PUNCT
fbem-30774	2	34	chongqing	chongqing	PROPN
fbem-30774	2	35	university	university	PROPN
fbem-30774	2	36	of	of	ADP
fbem-30774	2	37	technology	technology	NOUN
fbem-30774	2	38	,	,	PUNCT
fbem-30774	2	39	chongqing	chongqe	VERB
fbem-30774	2	40	400054	400054	NUM
fbem-30774	2	41	,	,	PUNCT
fbem-30774	2	42	china	china	PROPN
fbem-30774	2	43	abstract	abstract	PROPN
fbem-30774	2	44	:	:	PUNCT
fbem-30774	2	45	with	with	ADP
fbem-30774	2	46	the	the	DET
fbem-30774	2	47	rapid	rapid	ADJ
fbem-30774	2	48	development	development	NOUN
fbem-30774	2	49	of	of	ADP
fbem-30774	2	50	the	the	DET
fbem-30774	2	51	digital	digital	ADJ
fbem-30774	2	52	economy	economy	NOUN
fbem-30774	2	53	,	,	PUNCT
fbem-30774	2	54	live	live	NOUN
fbem-30774	2	55	-	-	PUNCT
fbem-30774	2	56	streaming	streaming	NOUN
fbem-30774	2	57	e	e	NOUN
fbem-30774	2	58	-	-	NOUN
fbem-30774	2	59	commerce	commerce	NOUN
fbem-30774	2	60	,	,	PUNCT
fbem-30774	2	61	as	as	ADP
fbem-30774	2	62	an	an	DET
fbem-30774	2	63	emerging	emerge	VERB
fbem-30774	2	64	business	business	NOUN
fbem-30774	2	65	model	model	NOUN
fbem-30774	2	66	,	,	PUNCT
fbem-30774	2	67	is	be	AUX
fbem-30774	2	68	facing	face	VERB
fbem-30774	2	69	practical	practical	ADJ
fbem-30774	2	70	challenges	challenge	NOUN
fbem-30774	2	71	of	of	ADP
fbem-30774	2	72	insufficient	insufficient	ADJ
fbem-30774	2	73	customer	customer	NOUN
fbem-30774	2	74	stickiness	stickiness	NOUN
fbem-30774	2	75	.	.	PUNCT
fbem-30774	3	1	existing	exist	VERB
fbem-30774	3	2	research	research	NOUN
fbem-30774	3	3	has	have	AUX
fbem-30774	3	4	mainly	mainly	ADV
fbem-30774	3	5	focused	focus	VERB
fbem-30774	3	6	on	on	ADP
fbem-30774	3	7	the	the	DET
fbem-30774	3	8	influence	influence	NOUN
fbem-30774	3	9	of	of	ADP
fbem-30774	3	10	pre	pre	ADJ
fbem-30774	3	11	purchase	purchase	NOUN
fbem-30774	3	12	and	and	CCONJ
fbem-30774	3	13	during	during	ADP
fbem-30774	3	14	-	-	PUNCT
fbem-30774	3	15	purchase	purchase	NOUN
fbem-30774	3	16	customer	customer	NOUN
fbem-30774	3	17	experiences	experience	NOUN
fbem-30774	3	18	on	on	ADP
fbem-30774	3	19	customer	customer	NOUN
fbem-30774	3	20	behavioral	behavioral	ADJ
fbem-30774	3	21	stickiness	stickiness	NOUN
fbem-30774	3	22	,	,	PUNCT
fbem-30774	3	23	while	while	SCONJ
fbem-30774	3	24	neglecting	neglect	VERB
fbem-30774	3	25	comprehensive	comprehensive	ADJ
fbem-30774	3	26	studies	study	NOUN
fbem-30774	3	27	on	on	ADP
fbem-30774	3	28	the	the	DET
fbem-30774	3	29	impact	impact	NOUN
fbem-30774	3	30	of	of	ADP
fbem-30774	3	31	full	full	ADJ
fbem-30774	3	32	-	-	PUNCT
fbem-30774	3	33	cycle	cycle	NOUN
fbem-30774	3	34	customer	customer	NOUN
fbem-30774	3	35	experience	experience	NOUN
fbem-30774	3	36	—	—	PUNCT
fbem-30774	3	37	including	include	VERB
fbem-30774	3	38	pre	pre	NOUN
fbem-30774	3	39	-	-	NOUN
fbem-30774	3	40	purchase	purchase	ADJ
fbem-30774	3	41	,	,	PUNCT
fbem-30774	3	42	purchase	purchase	NOUN
fbem-30774	3	43	,	,	PUNCT
fbem-30774	3	44	and	and	CCONJ
fbem-30774	3	45	post	post	ADJ
fbem-30774	3	46	-	-	ADJ
fbem-30774	3	47	purchase	purchase	ADJ
fbem-30774	3	48	stages	stage	NOUN
fbem-30774	3	49	—	—	PUNCT
fbem-30774	3	50	on	on	ADP
fbem-30774	3	51	both	both	CCONJ
fbem-30774	3	52	psychological	psychological	ADJ
fbem-30774	3	53	and	and	CCONJ
fbem-30774	3	54	behavioral	behavioral	ADJ
fbem-30774	3	55	customer	customer	NOUN
fbem-30774	3	56	stickiness	stickiness	NOUN
fbem-30774	3	57	.	.	PUNCT
fbem-30774	4	1	based	base	VERB
fbem-30774	4	2	on	on	ADP
fbem-30774	4	3	the	the	DET
fbem-30774	4	4	sor	sor	NOUN
fbem-30774	4	5	(	(	PUNCT
fbem-30774	4	6	stimulus	stimulus	NOUN
fbem-30774	4	7	-	-	PUNCT
fbem-30774	4	8	organism	organism	NOUN
fbem-30774	4	9	-	-	PUNCT
fbem-30774	4	10	response	response	NOUN
fbem-30774	4	11	)	)	PUNCT
fbem-30774	4	12	theory	theory	NOUN
fbem-30774	4	13	and	and	CCONJ
fbem-30774	4	14	using	use	VERB
fbem-30774	4	15	empirical	empirical	ADJ
fbem-30774	4	16	analysis	analysis	NOUN
fbem-30774	4	17	,	,	PUNCT
fbem-30774	4	18	this	this	DET
fbem-30774	4	19	study	study	NOUN
fbem-30774	4	20	explores	explore	VERB
fbem-30774	4	21	the	the	DET
fbem-30774	4	22	influence	influence	NOUN
fbem-30774	4	23	mechanisms	mechanism	NOUN
fbem-30774	4	24	of	of	ADP
fbem-30774	4	25	customer	customer	NOUN
fbem-30774	4	26	experience	experience	NOUN
fbem-30774	4	27	throughout	throughout	ADP
fbem-30774	4	28	the	the	DET
fbem-30774	4	29	full	full	ADJ
fbem-30774	4	30	purchase	purchase	NOUN
fbem-30774	4	31	cycle	cycle	NOUN
fbem-30774	4	32	on	on	ADP
fbem-30774	4	33	psychological	psychological	ADJ
fbem-30774	4	34	and	and	CCONJ
fbem-30774	4	35	behavioral	behavioral	ADJ
fbem-30774	4	36	stickiness	stickiness	NOUN
fbem-30774	4	37	.	.	PUNCT
fbem-30774	5	1	the	the	DET
fbem-30774	5	2	findings	finding	NOUN
fbem-30774	5	3	reveal	reveal	VERB
fbem-30774	5	4	that	that	SCONJ
fbem-30774	5	5	customer	customer	NOUN
fbem-30774	5	6	experience	experience	NOUN
fbem-30774	5	7	at	at	ADP
fbem-30774	5	8	each	each	DET
fbem-30774	5	9	stage	stage	NOUN
fbem-30774	5	10	of	of	ADP
fbem-30774	5	11	the	the	DET
fbem-30774	5	12	purchase	purchase	NOUN
fbem-30774	5	13	cycle	cycle	NOUN
fbem-30774	5	14	has	have	VERB
fbem-30774	5	15	a	a	DET
fbem-30774	5	16	significant	significant	ADJ
fbem-30774	5	17	positive	positive	ADJ
fbem-30774	5	18	impact	impact	NOUN
fbem-30774	5	19	on	on	ADP
fbem-30774	5	20	both	both	CCONJ
fbem-30774	5	21	psychological	psychological	ADJ
fbem-30774	5	22	and	and	CCONJ
fbem-30774	5	23	behavioral	behavioral	ADJ
fbem-30774	5	24	stickiness	stickiness	NOUN
fbem-30774	5	25	.	.	PUNCT
fbem-30774	6	1	perceived	perceive	VERB
fbem-30774	6	2	value	value	NOUN
fbem-30774	6	3	plays	play	VERB
fbem-30774	6	4	a	a	DET
fbem-30774	6	5	mediating	mediate	VERB
fbem-30774	6	6	role	role	NOUN
fbem-30774	6	7	in	in	ADP
fbem-30774	6	8	this	this	DET
fbem-30774	6	9	relationship	relationship	NOUN
fbem-30774	6	10	.	.	PUNCT
fbem-30774	7	1	social	social	ADJ
fbem-30774	7	2	presence	presence	NOUN
fbem-30774	7	3	—	—	PUNCT
fbem-30774	7	4	the	the	DET
fbem-30774	7	5	perception	perception	NOUN
fbem-30774	7	6	of	of	ADP
fbem-30774	7	7	others	other	NOUN
fbem-30774	7	8	'	'	PART
fbem-30774	7	9	existence	existence	NOUN
fbem-30774	7	10	—	—	PUNCT
fbem-30774	7	11	positively	positively	ADV
fbem-30774	7	12	moderates	moderate	VERB
fbem-30774	7	13	the	the	DET
fbem-30774	7	14	relationship	relationship	NOUN
fbem-30774	7	15	between	between	ADP
fbem-30774	7	16	customer	customer	NOUN
fbem-30774	7	17	experience	experience	NOUN
fbem-30774	7	18	and	and	CCONJ
fbem-30774	7	19	perceived	perceive	VERB
fbem-30774	7	20	value	value	NOUN
fbem-30774	7	21	,	,	PUNCT
fbem-30774	7	22	particularly	particularly	ADV
fbem-30774	7	23	in	in	ADP
fbem-30774	7	24	the	the	DET
fbem-30774	7	25	pre	pre	NOUN
fbem-30774	7	26	-	-	NOUN
fbem-30774	7	27	purchase	purchase	ADJ
fbem-30774	7	28	and	and	CCONJ
fbem-30774	7	29	post	post	ADJ
fbem-30774	7	30	-	-	ADJ
fbem-30774	7	31	purchase	purchase	NOUN
fbem-30774	7	32	stages	stage	NOUN
fbem-30774	7	33	.	.	PUNCT
fbem-30774	8	1	however	however	ADV
fbem-30774	8	2	,	,	PUNCT
fbem-30774	8	3	its	its	PRON
fbem-30774	8	4	moderating	moderate	VERB
fbem-30774	8	5	effect	effect	NOUN
fbem-30774	8	6	on	on	ADP
fbem-30774	8	7	the	the	DET
fbem-30774	8	8	relationship	relationship	NOUN
fbem-30774	8	9	between	between	ADP
fbem-30774	8	10	customer	customer	NOUN
fbem-30774	8	11	experience	experience	NOUN
fbem-30774	8	12	during	during	ADP
fbem-30774	8	13	the	the	DET
fbem-30774	8	14	purchase	purchase	NOUN
fbem-30774	8	15	and	and	CCONJ
fbem-30774	8	16	perceived	perceive	VERB
fbem-30774	8	17	value	value	NOUN
fbem-30774	8	18	is	be	AUX
fbem-30774	8	19	not	not	PART
fbem-30774	8	20	significant	significant	ADJ
fbem-30774	8	21	.	.	PUNCT
fbem-30774	9	1	keywords	keyword	NOUN
fbem-30774	9	2	:	:	PUNCT
fbem-30774	9	3	e	e	X
fbem-30774	9	4	-	-	NOUN
fbem-30774	9	5	commerce	commerce	NOUN
fbem-30774	9	6	live	live	ADJ
fbem-30774	9	7	streaming	streaming	NOUN
fbem-30774	9	8	;	;	PUNCT
fbem-30774	9	9	customer	customer	NOUN
fbem-30774	9	10	experience	experience	NOUN
fbem-30774	9	11	;	;	PUNCT
fbem-30774	9	12	customer	customer	NOUN
fbem-30774	9	13	stickiness	stickiness	NOUN
fbem-30774	9	14	;	;	PUNCT
fbem-30774	9	15	perceived	perceive	VERB
fbem-30774	9	16	value	value	NOUN
fbem-30774	9	17	;	;	PUNCT
fbem-30774	9	18	social	social	ADJ
fbem-30774	9	19	presence	presence	NOUN
fbem-30774	9	20	.	.	PUNCT
fbem-30774	10	1	1	1	X
fbem-30774	10	2	.	.	X
fbem-30774	10	3	introduction	introduction	NOUN
fbem-30774	10	4	the	the	DET
fbem-30774	10	5	chinese	chinese	ADJ
fbem-30774	10	6	government	government	NOUN
fbem-30774	10	7	has	have	AUX
fbem-30774	10	8	issued	issue	VERB
fbem-30774	10	9	several	several	ADJ
fbem-30774	10	10	policy	policy	NOUN
fbem-30774	10	11	documents	document	NOUN
fbem-30774	10	12	,	,	PUNCT
fbem-30774	10	13	such	such	ADJ
fbem-30774	10	14	as	as	ADP
fbem-30774	10	15	the	the	DET
fbem-30774	10	16	opinions	opinion	NOUN
fbem-30774	10	17	on	on	ADP
fbem-30774	10	18	promoting	promote	VERB
fbem-30774	10	19	high	high	ADJ
fbem-30774	10	20	-	-	PUNCT
fbem-30774	10	21	quality	quality	NOUN
fbem-30774	10	22	development	development	NOUN
fbem-30774	10	23	of	of	ADP
fbem-30774	10	24	service	service	NOUN
fbem-30774	10	25	consumption	consumption	NOUN
fbem-30774	10	26	and	and	CCONJ
fbem-30774	10	27	the	the	DET
fbem-30774	10	28	opinions	opinion	NOUN
fbem-30774	10	29	on	on	ADP
fbem-30774	10	30	promoting	promote	VERB
fbem-30774	10	31	high	high	ADJ
fbem-30774	10	32	-	-	PUNCT
fbem-30774	10	33	quality	quality	NOUN
fbem-30774	10	34	development	development	NOUN
fbem-30774	10	35	of	of	ADP
fbem-30774	10	36	rural	rural	ADJ
fbem-30774	10	37	e	e	NOUN
fbem-30774	10	38	-	-	NOUN
fbem-30774	10	39	commerce	commerce	NOUN
fbem-30774	10	40	,	,	PUNCT
fbem-30774	10	41	which	which	PRON
fbem-30774	10	42	provide	provide	VERB
fbem-30774	10	43	institutional	institutional	ADJ
fbem-30774	10	44	support	support	NOUN
fbem-30774	10	45	and	and	CCONJ
fbem-30774	10	46	outline	outline	VERB
fbem-30774	10	47	a	a	DET
fbem-30774	10	48	broad	broad	ADJ
fbem-30774	10	49	development	development	NOUN
fbem-30774	10	50	blueprint	blueprint	NOUN
fbem-30774	10	51	for	for	ADP
fbem-30774	10	52	the	the	DET
fbem-30774	10	53	e	e	PROPN
fbem-30774	10	54	-	-	PROPN
fbem-30774	10	55	commerce	commerce	NOUN
fbem-30774	10	56	industry	industry	NOUN
fbem-30774	10	57	.	.	PUNCT
fbem-30774	11	1	under	under	ADP
fbem-30774	11	2	the	the	DET
fbem-30774	11	3	impetus	impetus	NOUN
fbem-30774	11	4	of	of	ADP
fbem-30774	11	5	these	these	DET
fbem-30774	11	6	policies	policy	NOUN
fbem-30774	11	7	,	,	PUNCT
fbem-30774	11	8	live	live	NOUN
fbem-30774	11	9	-	-	PUNCT
fbem-30774	11	10	streaming	streaming	NOUN
fbem-30774	11	11	e	e	NOUN
fbem-30774	11	12	-	-	NOUN
fbem-30774	11	13	commerce	commerce	NOUN
fbem-30774	11	14	has	have	AUX
fbem-30774	11	15	rapidly	rapidly	ADV
fbem-30774	11	16	emerged	emerge	VERB
fbem-30774	11	17	as	as	ADP
fbem-30774	11	18	a	a	DET
fbem-30774	11	19	novel	novel	ADJ
fbem-30774	11	20	marketing	marketing	NOUN
fbem-30774	11	21	model	model	NOUN
fbem-30774	11	22	and	and	CCONJ
fbem-30774	11	23	entered	enter	VERB
fbem-30774	11	24	a	a	DET
fbem-30774	11	25	phase	phase	NOUN
fbem-30774	11	26	of	of	ADP
fbem-30774	11	27	widespread	widespread	ADJ
fbem-30774	11	28	adoption	adoption	NOUN
fbem-30774	11	29	,	,	PUNCT
fbem-30774	11	30	often	often	ADV
fbem-30774	11	31	referred	refer	VERB
fbem-30774	11	32	to	to	ADP
fbem-30774	11	33	as	as	ADP
fbem-30774	11	34	the	the	DET
fbem-30774	11	35	“	"	PUNCT
fbem-30774	11	36	era	era	NOUN
fbem-30774	11	37	of	of	ADP
fbem-30774	11	38	national	national	ADJ
fbem-30774	11	39	live	live	ADJ
fbem-30774	11	40	streaming	streaming	NOUN
fbem-30774	11	41	.	.	PUNCT
fbem-30774	11	42	”	"	PUNCT
fbem-30774	12	1	according	accord	VERB
fbem-30774	12	2	to	to	ADP
fbem-30774	12	3	the	the	DET
fbem-30774	12	4	53rd	53rd	ADJ
fbem-30774	12	5	statistical	statistical	ADJ
fbem-30774	12	6	report	report	NOUN
fbem-30774	12	7	on	on	ADP
fbem-30774	12	8	internet	internet	NOUN
fbem-30774	12	9	development	development	NOUN
fbem-30774	12	10	in	in	ADP
fbem-30774	12	11	china	china	PROPN
fbem-30774	12	12	,	,	PUNCT
fbem-30774	12	13	as	as	ADP
fbem-30774	12	14	of	of	ADP
fbem-30774	12	15	december	december	PROPN
fbem-30774	12	16	2023	2023	NUM
fbem-30774	12	17	,	,	PUNCT
fbem-30774	12	18	the	the	DET
fbem-30774	12	19	number	number	NOUN
fbem-30774	12	20	of	of	ADP
fbem-30774	12	21	live	live	ADJ
fbem-30774	12	22	-	-	PUNCT
fbem-30774	12	23	streaming	streaming	NOUN
fbem-30774	12	24	users	user	NOUN
fbem-30774	12	25	in	in	ADP
fbem-30774	12	26	china	china	PROPN
fbem-30774	12	27	reached	reach	VERB
fbem-30774	12	28	816	816	NUM
fbem-30774	12	29	million	million	NUM
fbem-30774	12	30	,	,	PUNCT
fbem-30774	12	31	accounting	account	VERB
fbem-30774	12	32	for	for	ADP
fbem-30774	12	33	74.7	74.7	NUM
fbem-30774	12	34	%	%	NOUN
fbem-30774	12	35	of	of	ADP
fbem-30774	12	36	the	the	DET
fbem-30774	12	37	total	total	ADJ
fbem-30774	12	38	internet	internet	NOUN
fbem-30774	12	39	users	user	NOUN
fbem-30774	12	40	[	[	X
fbem-30774	12	41	1	1	NUM
fbem-30774	12	42	]	]	PUNCT
fbem-30774	12	43	.	.	PUNCT
fbem-30774	13	1	this	this	DET
fbem-30774	13	2	vast	vast	ADJ
fbem-30774	13	3	user	user	NOUN
fbem-30774	13	4	base	base	NOUN
fbem-30774	13	5	offers	offer	VERB
fbem-30774	13	6	strong	strong	ADJ
fbem-30774	13	7	potential	potential	ADJ
fbem-30774	13	8	consumer	consumer	NOUN
fbem-30774	13	9	momentum	momentum	NOUN
fbem-30774	13	10	for	for	ADP
fbem-30774	13	11	live	live	ADV
fbem-30774	13	12	-	-	PUNCT
fbem-30774	13	13	streaming	stream	VERB
fbem-30774	13	14	e	e	NOUN
fbem-30774	13	15	-	-	NOUN
fbem-30774	13	16	commerce	commerce	NOUN
fbem-30774	13	17	.	.	PUNCT
fbem-30774	14	1	consequently	consequently	ADV
fbem-30774	14	2	,	,	PUNCT
fbem-30774	14	3	how	how	SCONJ
fbem-30774	14	4	to	to	PART
fbem-30774	14	5	enhance	enhance	VERB
fbem-30774	14	6	the	the	DET
fbem-30774	14	7	customer	customer	NOUN
fbem-30774	14	8	experience	experience	NOUN
fbem-30774	14	9	during	during	ADP
fbem-30774	14	10	interactions	interaction	NOUN
fbem-30774	14	11	with	with	ADP
fbem-30774	14	12	live	live	ADJ
fbem-30774	14	13	-	-	PUNCT
fbem-30774	14	14	streaming	streaming	NOUN
fbem-30774	14	15	sessions	session	NOUN
fbem-30774	14	16	and	and	CCONJ
fbem-30774	14	17	platforms	platform	NOUN
fbem-30774	14	18	,	,	PUNCT
fbem-30774	14	19	and	and	CCONJ
fbem-30774	14	20	how	how	SCONJ
fbem-30774	14	21	to	to	PART
fbem-30774	14	22	strengthen	strengthen	VERB
fbem-30774	14	23	customer	customer	NOUN
fbem-30774	14	24	stickiness	stickiness	NOUN
fbem-30774	14	25	,	,	PUNCT
fbem-30774	14	26	have	have	AUX
fbem-30774	14	27	become	become	VERB
fbem-30774	14	28	pressing	press	VERB
fbem-30774	14	29	issues	issue	NOUN
fbem-30774	14	30	that	that	PRON
fbem-30774	14	31	need	need	VERB
fbem-30774	14	32	to	to	PART
fbem-30774	14	33	be	be	AUX
fbem-30774	14	34	addressed	address	VERB
fbem-30774	14	35	in	in	ADP
fbem-30774	14	36	the	the	DET
fbem-30774	14	37	current	current	ADJ
fbem-30774	14	38	development	development	NOUN
fbem-30774	14	39	of	of	ADP
fbem-30774	14	40	livestreaming	livestreame	VERB
fbem-30774	14	41	e	e	PROPN
fbem-30774	14	42	-	-	NOUN
fbem-30774	14	43	commerce	commerce	NOUN
fbem-30774	14	44	.	.	PUNCT
fbem-30774	15	1	customer	customer	NOUN
fbem-30774	15	2	experience	experience	NOUN
fbem-30774	15	3	refers	refer	VERB
fbem-30774	15	4	to	to	ADP
fbem-30774	15	5	the	the	DET
fbem-30774	15	6	subjective	subjective	ADJ
fbem-30774	15	7	perceptions	perception	NOUN
fbem-30774	15	8	and	and	CCONJ
fbem-30774	15	9	feelings	feeling	NOUN
fbem-30774	15	10	generated	generate	VERB
fbem-30774	15	11	throughout	throughout	ADP
fbem-30774	15	12	a	a	DET
fbem-30774	15	13	customer	customer	NOUN
fbem-30774	15	14	’s	’s	PART
fbem-30774	15	15	entire	entire	ADJ
fbem-30774	15	16	interaction	interaction	NOUN
fbem-30774	15	17	with	with	ADP
fbem-30774	15	18	a	a	DET
fbem-30774	15	19	company	company	NOUN
fbem-30774	15	20	’s	’s	PART
fbem-30774	15	21	products	product	NOUN
fbem-30774	15	22	,	,	PUNCT
fbem-30774	15	23	services	service	NOUN
fbem-30774	15	24	,	,	PUNCT
fbem-30774	15	25	or	or	CCONJ
fbem-30774	15	26	brand	brand	NOUN
fbem-30774	15	27	,	,	PUNCT
fbem-30774	15	28	encompassing	encompass	VERB
fbem-30774	15	29	pre	pre	ADJ
fbem-30774	15	30	-	-	ADJ
fbem-30774	15	31	consumption	consumption	ADJ
fbem-30774	15	32	expectations	expectation	NOUN
fbem-30774	15	33	,	,	PUNCT
fbem-30774	15	34	experiences	experience	NOUN
fbem-30774	15	35	during	during	ADP
fbem-30774	15	36	consumption	consumption	NOUN
fbem-30774	15	37	,	,	PUNCT
fbem-30774	15	38	and	and	CCONJ
fbem-30774	15	39	post	post	ADJ
fbem-30774	15	40	-	-	ADJ
fbem-30774	15	41	consumption	consumption	ADJ
fbem-30774	15	42	evaluations	evaluation	NOUN
fbem-30774	15	43	[	[	X
fbem-30774	15	44	2	2	NUM
fbem-30774	15	45	]	]	PUNCT
fbem-30774	15	46	.	.	PUNCT
fbem-30774	16	1	from	from	ADP
fbem-30774	16	2	the	the	DET
fbem-30774	16	3	perspective	perspective	NOUN
fbem-30774	16	4	of	of	ADP
fbem-30774	16	5	the	the	DET
fbem-30774	16	6	full	full	ADJ
fbem-30774	16	7	customer	customer	NOUN
fbem-30774	16	8	purchase	purchase	NOUN
fbem-30774	16	9	cycle	cycle	NOUN
fbem-30774	16	10	—	—	PUNCT
fbem-30774	16	11	which	which	PRON
fbem-30774	16	12	spans	span	VERB
fbem-30774	16	13	from	from	ADP
fbem-30774	16	14	initial	initial	ADJ
fbem-30774	16	15	awareness	awareness	NOUN
fbem-30774	16	16	of	of	ADP
fbem-30774	16	17	a	a	DET
fbem-30774	16	18	product	product	NOUN
fbem-30774	16	19	to	to	ADP
fbem-30774	16	20	the	the	DET
fbem-30774	16	21	completion	completion	NOUN
fbem-30774	16	22	of	of	ADP
fbem-30774	16	23	purchase	purchase	NOUN
fbem-30774	16	24	and	and	CCONJ
fbem-30774	16	25	subsequent	subsequent	ADJ
fbem-30774	16	26	usage	usage	NOUN
fbem-30774	16	27	or	or	CCONJ
fbem-30774	16	28	service	service	NOUN
fbem-30774	16	29	enjoyment	enjoyment	NOUN
fbem-30774	16	30	—	—	PUNCT
fbem-30774	16	31	customer	customer	NOUN
fbem-30774	16	32	experience	experience	NOUN
fbem-30774	16	33	can	can	AUX
fbem-30774	16	34	be	be	AUX
fbem-30774	16	35	categorized	categorize	VERB
fbem-30774	16	36	into	into	ADP
fbem-30774	16	37	three	three	NUM
fbem-30774	16	38	stages	stage	NOUN
fbem-30774	16	39	:	:	PUNCT
fbem-30774	16	40	pre	pre	ADJ
fbem-30774	16	41	-	-	ADJ
fbem-30774	16	42	purchase	purchase	ADJ
fbem-30774	16	43	experience	experience	NOUN
fbem-30774	16	44	,	,	PUNCT
fbem-30774	16	45	purchase	purchase	NOUN
fbem-30774	16	46	experience	experience	NOUN
fbem-30774	16	47	,	,	PUNCT
fbem-30774	16	48	and	and	CCONJ
fbem-30774	16	49	post	post	ADJ
fbem-30774	16	50	-	-	ADJ
fbem-30774	16	51	purchase	purchase	ADJ
fbem-30774	16	52	experience	experience	NOUN
fbem-30774	16	53	[	[	X
fbem-30774	16	54	3	3	NUM
fbem-30774	16	55	]	]	PUNCT
fbem-30774	16	56	.	.	PUNCT
fbem-30774	17	1	existing	exist	VERB
fbem-30774	17	2	academic	academic	ADJ
fbem-30774	17	3	research	research	NOUN
fbem-30774	17	4	has	have	AUX
fbem-30774	17	5	primarily	primarily	ADV
fbem-30774	17	6	focused	focus	VERB
fbem-30774	17	7	on	on	ADP
fbem-30774	17	8	examining	examine	VERB
fbem-30774	17	9	the	the	DET
fbem-30774	17	10	impact	impact	NOUN
fbem-30774	17	11	of	of	ADP
fbem-30774	17	12	prepurchase	prepurchase	ADJ
fbem-30774	17	13	and	and	CCONJ
fbem-30774	17	14	purchase	purchase	NOUN
fbem-30774	17	15	-	-	PUNCT
fbem-30774	17	16	stage	stage	NOUN
fbem-30774	17	17	experiences	experience	NOUN
fbem-30774	17	18	on	on	ADP
fbem-30774	17	19	customers	customer	NOUN
fbem-30774	17	20	’	’	PART
fbem-30774	17	21	psychological	psychological	ADJ
fbem-30774	17	22	and	and	CCONJ
fbem-30774	17	23	behavioral	behavioral	ADJ
fbem-30774	17	24	responses	response	NOUN
fbem-30774	17	25	.	.	PUNCT
fbem-30774	18	1	on	on	ADP
fbem-30774	18	2	the	the	DET
fbem-30774	18	3	psychological	psychological	ADJ
fbem-30774	18	4	level	level	NOUN
fbem-30774	18	5	,	,	PUNCT
fbem-30774	18	6	studies	study	NOUN
fbem-30774	18	7	have	have	AUX
fbem-30774	18	8	explored	explore	VERB
fbem-30774	18	9	constructs	construct	NOUN
fbem-30774	18	10	such	such	ADJ
fbem-30774	18	11	as	as	ADP
fbem-30774	18	12	trust	trust	NOUN
fbem-30774	18	13	and	and	CCONJ
fbem-30774	18	14	loyalty	loyalty	NOUN
fbem-30774	18	15	[	[	X
fbem-30774	18	16	4	4	NUM
fbem-30774	18	17	,	,	PUNCT
fbem-30774	18	18	5	5	NUM
fbem-30774	18	19	]	]	PUNCT
fbem-30774	18	20	;	;	PUNCT
fbem-30774	18	21	behaviorally	behaviorally	ADV
fbem-30774	18	22	,	,	PUNCT
fbem-30774	18	23	such	such	ADJ
fbem-30774	18	24	experiences	experience	NOUN
fbem-30774	18	25	influence	influence	NOUN
fbem-30774	18	26	outcomes	outcome	NOUN
fbem-30774	18	27	including	include	VERB
fbem-30774	18	28	continued	continue	VERB
fbem-30774	18	29	usage	usage	NOUN
fbem-30774	18	30	intention	intention	NOUN
fbem-30774	18	31	and	and	CCONJ
fbem-30774	18	32	purchase	purchase	NOUN
fbem-30774	18	33	intention	intention	NOUN
fbem-30774	18	34	[	[	X
fbem-30774	18	35	6	6	NUM
fbem-30774	18	36	,	,	PUNCT
fbem-30774	18	37	7	7	NUM
fbem-30774	18	38	]	]	PUNCT
fbem-30774	18	39	.	.	PUNCT
fbem-30774	19	1	customer	customer	NOUN
fbem-30774	19	2	stickiness	stickiness	NOUN
fbem-30774	19	3	is	be	AUX
fbem-30774	19	4	reflected	reflect	VERB
fbem-30774	19	5	in	in	ADP
fbem-30774	19	6	both	both	CCONJ
fbem-30774	19	7	psychological	psychological	ADJ
fbem-30774	19	8	attachment	attachment	NOUN
fbem-30774	19	9	to	to	ADP
fbem-30774	19	10	a	a	DET
fbem-30774	19	11	website	website	NOUN
fbem-30774	19	12	and	and	CCONJ
fbem-30774	19	13	the	the	DET
fbem-30774	19	14	tendency	tendency	NOUN
fbem-30774	19	15	toward	toward	ADP
fbem-30774	19	16	continued	continue	VERB
fbem-30774	19	17	engagement	engagement	NOUN
fbem-30774	19	18	behavior	behavior	NOUN
fbem-30774	19	19	[	[	X
fbem-30774	19	20	8	8	NUM
fbem-30774	19	21	]	]	PUNCT
fbem-30774	19	22	.	.	PUNCT
fbem-30774	20	1	most	most	ADJ
fbem-30774	20	2	scholars	scholar	NOUN
fbem-30774	20	3	regard	regard	VERB
fbem-30774	20	4	it	it	PRON
fbem-30774	20	5	as	as	ADP
fbem-30774	20	6	an	an	DET
fbem-30774	20	7	external	external	ADJ
fbem-30774	20	8	manifestation	manifestation	NOUN
fbem-30774	20	9	of	of	ADP
fbem-30774	20	10	customer	customer	NOUN
fbem-30774	20	11	loyalty	loyalty	NOUN
fbem-30774	20	12	,	,	PUNCT
fbem-30774	20	13	advocating	advocate	VERB
fbem-30774	20	14	for	for	ADP
fbem-30774	20	15	its	its	PRON
fbem-30774	20	16	evaluation	evaluation	NOUN
fbem-30774	20	17	through	through	ADP
fbem-30774	20	18	indicators	indicator	NOUN
fbem-30774	20	19	such	such	ADJ
fbem-30774	20	20	as	as	ADP
fbem-30774	20	21	visit	visit	NOUN
fbem-30774	20	22	frequency	frequency	NOUN
fbem-30774	20	23	and	and	CCONJ
fbem-30774	20	24	purchase	purchase	NOUN
fbem-30774	20	25	frequency	frequency	NOUN
fbem-30774	21	1	[	[	X
fbem-30774	21	2	9–12	9–12	X
fbem-30774	21	3	]	]	PUNCT
fbem-30774	21	4	.	.	PUNCT
fbem-30774	22	1	other	other	ADJ
fbem-30774	22	2	researchers	researcher	NOUN
fbem-30774	22	3	emphasize	emphasize	VERB
fbem-30774	22	4	psychological	psychological	ADJ
fbem-30774	22	5	stickiness	stickiness	NOUN
fbem-30774	22	6	,	,	PUNCT
fbem-30774	22	7	suggesting	suggest	VERB
fbem-30774	22	8	that	that	SCONJ
fbem-30774	22	9	it	it	PRON
fbem-30774	22	10	,	,	PUNCT
fbem-30774	22	11	together	together	ADV
fbem-30774	22	12	with	with	ADP
fbem-30774	22	13	behavioral	behavioral	ADJ
fbem-30774	22	14	stickiness	stickiness	NOUN
fbem-30774	22	15	,	,	PUNCT
fbem-30774	22	16	constitutes	constitute	VERB
fbem-30774	22	17	the	the	DET
fbem-30774	22	18	bond	bond	NOUN
fbem-30774	22	19	between	between	ADP
fbem-30774	22	20	customers	customer	NOUN
fbem-30774	22	21	and	and	CCONJ
fbem-30774	22	22	products	product	NOUN
fbem-30774	22	23	[	[	X
fbem-30774	22	24	13	13	NUM
fbem-30774	22	25	]	]	PUNCT
fbem-30774	22	26	.	.	PUNCT
fbem-30774	23	1	academic	academic	ADJ
fbem-30774	23	2	discussions	discussion	NOUN
fbem-30774	23	3	on	on	ADP
fbem-30774	23	4	the	the	DET
fbem-30774	23	5	influencing	influence	VERB
fbem-30774	23	6	factors	factor	NOUN
fbem-30774	23	7	of	of	ADP
fbem-30774	23	8	customer	customer	NOUN
fbem-30774	23	9	stickiness	stickiness	NOUN
fbem-30774	23	10	have	have	AUX
fbem-30774	23	11	largely	largely	ADV
fbem-30774	23	12	focused	focus	VERB
fbem-30774	23	13	on	on	ADP
fbem-30774	23	14	behavioral	behavioral	ADJ
fbem-30774	23	15	stickiness	stickiness	NOUN
fbem-30774	23	16	,	,	PUNCT
fbem-30774	23	17	proposing	propose	VERB
fbem-30774	23	18	that	that	DET
fbem-30774	23	19	website	website	NOUN
fbem-30774	23	20	content	content	NOUN
fbem-30774	23	21	,	,	PUNCT
fbem-30774	23	22	trust	trust	NOUN
fbem-30774	23	23	,	,	PUNCT
fbem-30774	23	24	and	and	CCONJ
fbem-30774	23	25	related	related	ADJ
fbem-30774	23	26	factors	factor	NOUN
fbem-30774	23	27	play	play	VERB
fbem-30774	23	28	a	a	DET
fbem-30774	23	29	significant	significant	ADJ
fbem-30774	23	30	role	role	NOUN
fbem-30774	24	1	[	[	X
fbem-30774	24	2	14–16	14–16	NUM
fbem-30774	24	3	]	]	PUNCT
fbem-30774	24	4	.	.	PUNCT
fbem-30774	25	1	a	a	DET
fbem-30774	25	2	smaller	small	ADJ
fbem-30774	25	3	body	body	NOUN
fbem-30774	25	4	of	of	ADP
fbem-30774	25	5	literature	literature	NOUN
fbem-30774	25	6	has	have	AUX
fbem-30774	25	7	also	also	ADV
fbem-30774	25	8	identified	identify	VERB
fbem-30774	25	9	influences	influence	NOUN
fbem-30774	25	10	on	on	ADP
fbem-30774	25	11	psychological	psychological	ADJ
fbem-30774	25	12	stickiness	stickiness	NOUN
fbem-30774	25	13	,	,	PUNCT
fbem-30774	25	14	such	such	ADJ
fbem-30774	25	15	as	as	ADP
fbem-30774	25	16	product	product	NOUN
fbem-30774	25	17	information	information	NOUN
fbem-30774	25	18	quality	quality	NOUN
fbem-30774	25	19	and	and	CCONJ
fbem-30774	25	20	platform	platform	NOUN
fbem-30774	25	21	technological	technological	ADJ
fbem-30774	25	22	capabilities	capability	NOUN
fbem-30774	25	23	[	[	X
fbem-30774	25	24	13	13	NUM
fbem-30774	25	25	]	]	PUNCT
fbem-30774	25	26	.	.	PUNCT
fbem-30774	26	1	in	in	ADP
fbem-30774	26	2	summary	summary	NOUN
fbem-30774	26	3	,	,	PUNCT
fbem-30774	26	4	research	research	NOUN
fbem-30774	26	5	on	on	ADP
fbem-30774	26	6	livestreaming	livestreame	VERB
fbem-30774	26	7	in	in	ADP
fbem-30774	26	8	e	e	NOUN
fbem-30774	26	9	-	-	NOUN
fbem-30774	26	10	commerce	commerce	NOUN
fbem-30774	26	11	remains	remain	VERB
fbem-30774	26	12	in	in	ADP
fbem-30774	26	13	its	its	PRON
fbem-30774	26	14	early	early	ADJ
fbem-30774	26	15	stages	stage	NOUN
fbem-30774	26	16	and	and	CCONJ
fbem-30774	26	17	exhibits	exhibit	VERB
fbem-30774	26	18	several	several	ADJ
fbem-30774	26	19	limitations	limitation	NOUN
fbem-30774	26	20	.	.	PUNCT
fbem-30774	27	1	existing	exist	VERB
fbem-30774	27	2	studies	study	NOUN
fbem-30774	27	3	predominantly	predominantly	ADV
fbem-30774	27	4	focus	focus	VERB
fbem-30774	27	5	on	on	ADP
fbem-30774	27	6	customer	customer	NOUN
fbem-30774	27	7	loyalty	loyalty	NOUN
fbem-30774	27	8	and	and	CCONJ
fbem-30774	27	9	purchase	purchase	NOUN
fbem-30774	27	10	intention	intention	NOUN
fbem-30774	27	11	,	,	PUNCT
fbem-30774	27	12	while	while	SCONJ
fbem-30774	27	13	insufficient	insufficient	ADJ
fbem-30774	27	14	attention	attention	NOUN
fbem-30774	27	15	has	have	AUX
fbem-30774	27	16	been	be	AUX
fbem-30774	27	17	paid	pay	VERB
fbem-30774	27	18	to	to	ADP
fbem-30774	27	19	the	the	DET
fbem-30774	27	20	concept	concept	NOUN
fbem-30774	27	21	of	of	ADP
fbem-30774	27	22	customer	customer	NOUN
fbem-30774	27	23	stickiness	stickiness	NOUN
fbem-30774	27	24	.	.	PUNCT
fbem-30774	28	1	moreover	moreover	ADV
fbem-30774	28	2	,	,	PUNCT
fbem-30774	28	3	current	current	ADJ
fbem-30774	28	4	research	research	NOUN
fbem-30774	28	5	tends	tend	VERB
fbem-30774	28	6	to	to	PART
fbem-30774	28	7	emphasize	emphasize	VERB
fbem-30774	28	8	the	the	DET
fbem-30774	28	9	impact	impact	NOUN
fbem-30774	28	10	of	of	ADP
fbem-30774	28	11	pre	pre	ADJ
fbem-30774	28	12	-	-	NOUN
fbem-30774	28	13	purchase	purchase	ADJ
fbem-30774	28	14	and	and	CCONJ
fbem-30774	28	15	mid	mid	ADJ
fbem-30774	28	16	-	-	NOUN
fbem-30774	28	17	purchase	purchase	NOUN
fbem-30774	28	18	experiences	experience	NOUN
fbem-30774	28	19	on	on	ADP
fbem-30774	28	20	behavioral	behavioral	ADJ
fbem-30774	28	21	stickiness	stickiness	NOUN
fbem-30774	28	22	,	,	PUNCT
fbem-30774	28	23	neglecting	neglect	VERB
fbem-30774	28	24	the	the	DET
fbem-30774	28	25	influence	influence	NOUN
fbem-30774	28	26	of	of	ADP
fbem-30774	28	27	customer	customer	NOUN
fbem-30774	28	28	experiences	experience	NOUN
fbem-30774	28	29	at	at	ADP
fbem-30774	28	30	different	different	ADJ
fbem-30774	28	31	stages	stage	NOUN
fbem-30774	28	32	of	of	ADP
fbem-30774	28	33	the	the	DET
fbem-30774	28	34	purchase	purchase	NOUN
fbem-30774	28	35	cycle	cycle	NOUN
fbem-30774	28	36	on	on	ADP
fbem-30774	28	37	both	both	CCONJ
fbem-30774	28	38	psychological	psychological	ADJ
fbem-30774	28	39	and	and	CCONJ
fbem-30774	28	40	behavioral	behavioral	ADJ
fbem-30774	28	41	stickiness	stickiness	NOUN
fbem-30774	28	42	.	.	PUNCT
fbem-30774	29	1	therefore	therefore	ADV
fbem-30774	29	2	,	,	PUNCT
fbem-30774	29	3	this	this	DET
fbem-30774	29	4	study	study	NOUN
fbem-30774	29	5	aims	aim	VERB
fbem-30774	29	6	to	to	PART
fbem-30774	29	7	analyze	analyze	VERB
fbem-30774	29	8	the	the	DET
fbem-30774	29	9	influence	influence	NOUN
fbem-30774	29	10	mechanism	mechanism	NOUN
fbem-30774	29	11	of	of	ADP
fbem-30774	29	12	pre	pre	NOUN
fbem-30774	29	13	-	-	NOUN
fbem-30774	29	14	purchase	purchase	ADJ
fbem-30774	29	15	,	,	PUNCT
fbem-30774	29	16	mid	mid	NOUN
fbem-30774	29	17	-	-	NOUN
fbem-30774	29	18	purchase	purchase	NOUN
fbem-30774	29	19	,	,	PUNCT
fbem-30774	29	20	and	and	CCONJ
fbem-30774	29	21	post	post	ADJ
fbem-30774	29	22	-	-	ADJ
fbem-30774	29	23	purchase	purchase	ADJ
fbem-30774	29	24	customer	customer	NOUN
fbem-30774	29	25	experiences	experience	NOUN
fbem-30774	29	26	on	on	ADP
fbem-30774	29	27	psychological	psychological	ADJ
fbem-30774	29	28	and	and	CCONJ
fbem-30774	29	29	behavioral	behavioral	ADJ
fbem-30774	29	30	stickiness	stickiness	NOUN
fbem-30774	29	31	within	within	ADP
fbem-30774	29	32	the	the	DET
fbem-30774	29	33	context	context	NOUN
fbem-30774	29	34	of	of	ADP
fbem-30774	29	35	e	e	NOUN
fbem-30774	29	36	-	-	NOUN
fbem-30774	29	37	commerce	commerce	NOUN
fbem-30774	29	38	livestreaming	livestreaming	NOUN
fbem-30774	29	39	,	,	PUNCT
fbem-30774	29	40	from	from	ADP
fbem-30774	29	41	a	a	DET
fbem-30774	29	42	full	full	ADJ
fbem-30774	29	43	customer	customer	NOUN
fbem-30774	29	44	journey	journey	NOUN
fbem-30774	29	45	perspective	perspective	NOUN
fbem-30774	29	46	.	.	PUNCT
fbem-30774	30	1	the	the	DET
fbem-30774	30	2	research	research	NOUN
fbem-30774	30	3	seeks	seek	VERB
fbem-30774	30	4	to	to	PART
fbem-30774	30	5	provide	provide	VERB
fbem-30774	30	6	theoretical	theoretical	ADJ
fbem-30774	30	7	support	support	NOUN
fbem-30774	30	8	for	for	ADP
fbem-30774	30	9	effective	effective	ADJ
fbem-30774	30	10	livestream	livestream	NOUN
fbem-30774	30	11	marketing	marketing	NOUN
fbem-30774	30	12	strategies	strategy	NOUN
fbem-30774	30	13	.	.	PUNCT
fbem-30774	31	1	146	146	NUM
fbem-30774	31	2	2	2	NUM
fbem-30774	31	3	.	.	PUNCT
fbem-30774	31	4	theoretical	theoretical	ADJ
fbem-30774	31	5	deduction	deduction	NOUN
fbem-30774	31	6	and	and	CCONJ
fbem-30774	31	7	research	research	NOUN
fbem-30774	31	8	hypotheses	hypothesis	NOUN
fbem-30774	31	9	2.1	2.1	NUM
fbem-30774	31	10	.	.	PUNCT
fbem-30774	32	1	theoretical	theoretical	ADJ
fbem-30774	32	2	foundation	foundation	NOUN
fbem-30774	32	3	the	the	DET
fbem-30774	32	4	stimulus	stimulus	NOUN
fbem-30774	32	5	–	–	PUNCT
fbem-30774	32	6	organism	organism	NOUN
fbem-30774	32	7	–	–	PUNCT
fbem-30774	32	8	response	response	NOUN
fbem-30774	32	9	(	(	PUNCT
fbem-30774	32	10	sor	sor	NOUN
fbem-30774	32	11	)	)	PUNCT
fbem-30774	32	12	theory	theory	NOUN
fbem-30774	32	13	is	be	AUX
fbem-30774	32	14	widely	widely	ADV
fbem-30774	32	15	used	use	VERB
fbem-30774	32	16	to	to	PART
fbem-30774	32	17	explain	explain	VERB
fbem-30774	32	18	how	how	SCONJ
fbem-30774	32	19	external	external	ADJ
fbem-30774	32	20	environmental	environmental	ADJ
fbem-30774	32	21	factors	factor	NOUN
fbem-30774	32	22	influence	influence	VERB
fbem-30774	32	23	individual	individual	ADJ
fbem-30774	32	24	behavior	behavior	NOUN
fbem-30774	33	1	[	[	X
fbem-30774	33	2	17	17	NUM
fbem-30774	33	3	]	]	PUNCT
fbem-30774	33	4	.	.	PUNCT
fbem-30774	34	1	within	within	ADP
fbem-30774	34	2	this	this	DET
fbem-30774	34	3	framework	framework	NOUN
fbem-30774	34	4	,	,	PUNCT
fbem-30774	34	5	s	s	X
fbem-30774	34	6	(	(	PUNCT
fbem-30774	34	7	stimulus	stimulus	NOUN
fbem-30774	34	8	)	)	PUNCT
fbem-30774	34	9	refers	refer	VERB
fbem-30774	34	10	to	to	ADP
fbem-30774	34	11	external	external	ADJ
fbem-30774	34	12	environmental	environmental	ADJ
fbem-30774	34	13	factors	factor	NOUN
fbem-30774	34	14	that	that	PRON
fbem-30774	34	15	can	can	AUX
fbem-30774	34	16	induce	induce	VERB
fbem-30774	34	17	changes	change	NOUN
fbem-30774	34	18	in	in	ADP
fbem-30774	34	19	consumer	consumer	NOUN
fbem-30774	34	20	behavior	behavior	NOUN
fbem-30774	34	21	;	;	PUNCT
fbem-30774	34	22	o	o	X
fbem-30774	34	23	(	(	PUNCT
fbem-30774	34	24	organism	organism	NOUN
fbem-30774	34	25	)	)	PUNCT
fbem-30774	34	26	represents	represent	VERB
fbem-30774	34	27	the	the	DET
fbem-30774	34	28	responding	respond	VERB
fbem-30774	34	29	subject	subject	NOUN
fbem-30774	34	30	,	,	PUNCT
fbem-30774	34	31	namely	namely	ADV
fbem-30774	34	32	the	the	DET
fbem-30774	34	33	consumer	consumer	NOUN
fbem-30774	34	34	;	;	PUNCT
fbem-30774	34	35	and	and	CCONJ
fbem-30774	34	36	r	r	NOUN
fbem-30774	34	37	(	(	PUNCT
fbem-30774	34	38	response	response	NOUN
fbem-30774	34	39	)	)	PUNCT
fbem-30774	34	40	denotes	denote	VERB
fbem-30774	34	41	the	the	DET
fbem-30774	34	42	reaction	reaction	NOUN
fbem-30774	34	43	of	of	ADP
fbem-30774	34	44	the	the	DET
fbem-30774	34	45	individual	individual	NOUN
fbem-30774	34	46	after	after	ADP
fbem-30774	34	47	being	be	AUX
fbem-30774	34	48	influenced	influence	VERB
fbem-30774	34	49	by	by	ADP
fbem-30774	34	50	external	external	ADJ
fbem-30774	34	51	stimuli	stimulus	NOUN
fbem-30774	34	52	through	through	ADP
fbem-30774	34	53	internal	internal	ADJ
fbem-30774	34	54	perception	perception	NOUN
fbem-30774	34	55	.	.	PUNCT
fbem-30774	35	1	elements	element	NOUN
fbem-30774	35	2	such	such	ADJ
fbem-30774	35	3	as	as	ADP
fbem-30774	35	4	advertising	advertising	NOUN
fbem-30774	35	5	and	and	CCONJ
fbem-30774	35	6	word	word	NOUN
fbem-30774	35	7	-	-	PUNCT
fbem-30774	35	8	of	of	ADP
fbem-30774	35	9	-	-	PUNCT
fbem-30774	35	10	mouth	mouth	NOUN
fbem-30774	35	11	function	function	NOUN
fbem-30774	35	12	as	as	ADP
fbem-30774	35	13	stimuli	stimulus	NOUN
fbem-30774	35	14	that	that	PRON
fbem-30774	35	15	affect	affect	VERB
fbem-30774	35	16	consumers	consumer	NOUN
fbem-30774	35	17	’	’	PART
fbem-30774	35	18	psychological	psychological	ADJ
fbem-30774	35	19	states	state	NOUN
fbem-30774	35	20	(	(	PUNCT
fbem-30774	35	21	e.g.	e.g.	ADV
fbem-30774	35	22	,	,	PUNCT
fbem-30774	35	23	attitudes	attitude	NOUN
fbem-30774	35	24	,	,	PUNCT
fbem-30774	35	25	beliefs	belief	NOUN
fbem-30774	35	26	,	,	PUNCT
fbem-30774	35	27	and	and	CCONJ
fbem-30774	35	28	cognition	cognition	NOUN
fbem-30774	35	29	)	)	PUNCT
fbem-30774	35	30	,	,	PUNCT
fbem-30774	35	31	thereby	thereby	ADV
fbem-30774	35	32	generating	generate	VERB
fbem-30774	35	33	internal	internal	ADJ
fbem-30774	35	34	responses	response	NOUN
fbem-30774	35	35	(	(	PUNCT
fbem-30774	35	36	e.g.	e.g.	ADV
fbem-30774	35	37	,	,	PUNCT
fbem-30774	35	38	satisfaction	satisfaction	NOUN
fbem-30774	35	39	,	,	PUNCT
fbem-30774	35	40	purchase	purchase	NOUN
fbem-30774	35	41	intention	intention	NOUN
fbem-30774	35	42	)	)	PUNCT
fbem-30774	35	43	or	or	CCONJ
fbem-30774	35	44	external	external	ADJ
fbem-30774	35	45	behaviors	behavior	NOUN
fbem-30774	35	46	(	(	PUNCT
fbem-30774	35	47	e.g.	e.g.	ADV
fbem-30774	35	48	,	,	PUNCT
fbem-30774	35	49	actual	actual	ADJ
fbem-30774	35	50	purchasing	purchasing	NOUN
fbem-30774	35	51	actions	action	NOUN
fbem-30774	35	52	)	)	PUNCT
fbem-30774	36	1	[	[	X
fbem-30774	36	2	18	18	NUM
fbem-30774	36	3	]	]	PUNCT
fbem-30774	36	4	.	.	PUNCT
fbem-30774	36	5	grounded	ground	VERB
fbem-30774	36	6	in	in	ADP
fbem-30774	36	7	sor	sor	NOUN
fbem-30774	36	8	theory	theory	NOUN
fbem-30774	36	9	,	,	PUNCT
fbem-30774	36	10	this	this	DET
fbem-30774	36	11	study	study	NOUN
fbem-30774	36	12	conceptualizes	conceptualize	VERB
fbem-30774	36	13	customer	customer	NOUN
fbem-30774	36	14	experience	experience	NOUN
fbem-30774	36	15	as	as	ADP
fbem-30774	36	16	the	the	DET
fbem-30774	36	17	external	external	ADJ
fbem-30774	36	18	stimulus	stimulus	NOUN
fbem-30774	36	19	that	that	PRON
fbem-30774	36	20	triggers	trigger	VERB
fbem-30774	36	21	psychological	psychological	ADJ
fbem-30774	36	22	changes	change	NOUN
fbem-30774	36	23	in	in	ADP
fbem-30774	36	24	the	the	DET
fbem-30774	36	25	organism	organism	NOUN
fbem-30774	36	26	—	—	PUNCT
fbem-30774	36	27	specifically	specifically	ADV
fbem-30774	36	28	,	,	PUNCT
fbem-30774	36	29	perceived	perceive	VERB
fbem-30774	36	30	value	value	NOUN
fbem-30774	36	31	—	—	PUNCT
fbem-30774	36	32	which	which	PRON
fbem-30774	36	33	in	in	ADP
fbem-30774	36	34	turn	turn	NOUN
fbem-30774	36	35	influence	influence	NOUN
fbem-30774	36	36	internal	internal	ADJ
fbem-30774	36	37	responses	response	NOUN
fbem-30774	36	38	(	(	PUNCT
fbem-30774	36	39	psychological	psychological	ADJ
fbem-30774	36	40	stickiness	stickiness	NOUN
fbem-30774	36	41	)	)	PUNCT
fbem-30774	36	42	and	and	CCONJ
fbem-30774	36	43	external	external	ADJ
fbem-30774	36	44	responses	response	NOUN
fbem-30774	36	45	(	(	PUNCT
fbem-30774	36	46	behavioral	behavioral	ADJ
fbem-30774	36	47	stickiness	stickiness	NOUN
fbem-30774	36	48	)	)	PUNCT
fbem-30774	36	49	.	.	PUNCT
fbem-30774	37	1	the	the	DET
fbem-30774	37	2	proposed	propose	VERB
fbem-30774	37	3	research	research	NOUN
fbem-30774	37	4	model	model	NOUN
fbem-30774	37	5	is	be	AUX
fbem-30774	37	6	illustrated	illustrate	VERB
fbem-30774	37	7	in	in	ADP
fbem-30774	37	8	figure	figure	NOUN
fbem-30774	37	9	1	1	NUM
fbem-30774	37	10	.	.	PUNCT
fbem-30774	38	1	figure	figure	NOUN
fbem-30774	38	2	1	1	NUM
fbem-30774	38	3	.	.	PUNCT
fbem-30774	38	4	research	research	NOUN
fbem-30774	38	5	model	model	NOUN
fbem-30774	38	6	2.2	2.2	NUM
fbem-30774	38	7	.	.	PUNCT
fbem-30774	39	1	research	research	NOUN
fbem-30774	39	2	hypotheses	hypothesis	NOUN
fbem-30774	39	3	2.2.1	2.2.1	NUM
fbem-30774	39	4	.	.	PUNCT
fbem-30774	40	1	the	the	DET
fbem-30774	40	2	impact	impact	NOUN
fbem-30774	40	3	of	of	ADP
fbem-30774	40	4	customer	customer	NOUN
fbem-30774	40	5	experience	experience	NOUN
fbem-30774	40	6	on	on	ADP
fbem-30774	40	7	customer	customer	NOUN
fbem-30774	40	8	stickiness	stickiness	NOUN
fbem-30774	40	9	customer	customer	NOUN
fbem-30774	40	10	experience	experience	NOUN
fbem-30774	40	11	,	,	PUNCT
fbem-30774	40	12	as	as	ADP
fbem-30774	40	13	an	an	DET
fbem-30774	40	14	external	external	ADJ
fbem-30774	40	15	stimulus	stimulus	NOUN
fbem-30774	40	16	,	,	PUNCT
fbem-30774	40	17	can	can	AUX
fbem-30774	40	18	trigger	trigger	VERB
fbem-30774	40	19	psychological	psychological	ADJ
fbem-30774	40	20	responses	response	NOUN
fbem-30774	40	21	in	in	ADP
fbem-30774	40	22	consumers	consumer	NOUN
fbem-30774	40	23	and	and	CCONJ
fbem-30774	40	24	significantly	significantly	ADV
fbem-30774	40	25	influence	influence	VERB
fbem-30774	40	26	customer	customer	NOUN
fbem-30774	40	27	stickiness	stickiness	NOUN
fbem-30774	40	28	.	.	PUNCT
fbem-30774	41	1	a	a	DET
fbem-30774	41	2	pleasant	pleasant	ADJ
fbem-30774	41	3	shopping	shopping	NOUN
fbem-30774	41	4	experience	experience	NOUN
fbem-30774	41	5	enhances	enhance	VERB
fbem-30774	41	6	the	the	DET
fbem-30774	41	7	likelihood	likelihood	NOUN
fbem-30774	41	8	of	of	ADP
fbem-30774	41	9	customers	customer	NOUN
fbem-30774	41	10	developing	develop	VERB
fbem-30774	41	11	long	long	ADJ
fbem-30774	41	12	-	-	PUNCT
fbem-30774	41	13	term	term	NOUN
fbem-30774	41	14	relationships	relationship	NOUN
fbem-30774	41	15	with	with	ADP
fbem-30774	41	16	the	the	DET
fbem-30774	41	17	live	live	ADJ
fbem-30774	41	18	-	-	PUNCT
fbem-30774	41	19	streaming	stream	VERB
fbem-30774	41	20	platform	platform	NOUN
fbem-30774	41	21	and	and	CCONJ
fbem-30774	41	22	hosts	host	NOUN
fbem-30774	41	23	,	,	PUNCT
fbem-30774	41	24	thereby	thereby	ADV
fbem-30774	41	25	increasing	increase	VERB
fbem-30774	41	26	stickiness	stickiness	NOUN
fbem-30774	41	27	[	[	X
fbem-30774	41	28	19	19	NUM
fbem-30774	41	29	]	]	PUNCT
fbem-30774	41	30	.	.	PUNCT
fbem-30774	42	1	conversely	conversely	ADV
fbem-30774	42	2	,	,	PUNCT
fbem-30774	42	3	negative	negative	ADJ
fbem-30774	42	4	customer	customer	NOUN
fbem-30774	42	5	experiences	experience	NOUN
fbem-30774	42	6	may	may	AUX
fbem-30774	42	7	have	have	VERB
fbem-30774	42	8	a	a	DET
fbem-30774	42	9	strong	strong	ADJ
fbem-30774	42	10	impact	impact	NOUN
fbem-30774	42	11	on	on	ADP
fbem-30774	42	12	customers	customer	NOUN
fbem-30774	42	13	’	’	PART
fbem-30774	42	14	attitudes	attitude	NOUN
fbem-30774	42	15	and	and	CCONJ
fbem-30774	42	16	behaviors	behavior	NOUN
fbem-30774	42	17	,	,	PUNCT
fbem-30774	42	18	potentially	potentially	ADV
fbem-30774	42	19	altering	alter	VERB
fbem-30774	42	20	their	their	PRON
fbem-30774	42	21	purchasing	purchase	VERB
fbem-30774	42	22	decisions	decision	NOUN
fbem-30774	42	23	and	and	CCONJ
fbem-30774	42	24	reducing	reduce	VERB
fbem-30774	42	25	their	their	PRON
fbem-30774	42	26	buying	buying	NOUN
fbem-30774	42	27	intentions	intention	NOUN
fbem-30774	42	28	[	[	X
fbem-30774	42	29	20	20	NUM
fbem-30774	42	30	]	]	PUNCT
fbem-30774	42	31	.	.	PUNCT
fbem-30774	43	1	experiences	experience	NOUN
fbem-30774	43	2	at	at	ADP
fbem-30774	43	3	all	all	DET
fbem-30774	43	4	three	three	NUM
fbem-30774	43	5	stages	stage	NOUN
fbem-30774	43	6	—	—	PUNCT
fbem-30774	43	7	pre	pre	ADJ
fbem-30774	43	8	-	-	NOUN
fbem-30774	43	9	purchase	purchase	ADJ
fbem-30774	43	10	,	,	PUNCT
fbem-30774	43	11	duringpurchase	duringpurchase	NOUN
fbem-30774	43	12	,	,	PUNCT
fbem-30774	43	13	and	and	CCONJ
fbem-30774	43	14	post	post	ADJ
fbem-30774	43	15	-	-	NOUN
fbem-30774	43	16	purchase	purchase	NOUN
fbem-30774	43	17	—	—	PUNCT
fbem-30774	43	18	can	can	AUX
fbem-30774	43	19	exert	exert	VERB
fbem-30774	43	20	a	a	DET
fbem-30774	43	21	notable	notable	ADJ
fbem-30774	43	22	effect	effect	NOUN
fbem-30774	43	23	on	on	ADP
fbem-30774	43	24	customer	customer	NOUN
fbem-30774	43	25	stickiness	stickiness	NOUN
fbem-30774	43	26	.	.	PUNCT
fbem-30774	44	1	from	from	ADP
fbem-30774	44	2	the	the	DET
fbem-30774	44	3	perspective	perspective	NOUN
fbem-30774	44	4	of	of	ADP
fbem-30774	44	5	psychological	psychological	ADJ
fbem-30774	44	6	stickiness	stickiness	NOUN
fbem-30774	44	7	,	,	PUNCT
fbem-30774	44	8	prepurchase	prepurchase	ADJ
fbem-30774	44	9	experiences	experience	NOUN
fbem-30774	44	10	can	can	AUX
fbem-30774	44	11	attract	attract	VERB
fbem-30774	44	12	customers	customer	NOUN
fbem-30774	44	13	,	,	PUNCT
fbem-30774	44	14	stimulate	stimulate	VERB
fbem-30774	44	15	purchase	purchase	NOUN
fbem-30774	44	16	intentions	intention	NOUN
fbem-30774	44	17	,	,	PUNCT
fbem-30774	44	18	and	and	CCONJ
fbem-30774	44	19	influence	influence	VERB
fbem-30774	44	20	the	the	DET
fbem-30774	44	21	degree	degree	NOUN
fbem-30774	44	22	of	of	ADP
fbem-30774	44	23	emotional	emotional	ADJ
fbem-30774	44	24	dependence	dependence	NOUN
fbem-30774	44	25	on	on	ADP
fbem-30774	44	26	the	the	DET
fbem-30774	44	27	live	live	ADJ
fbem-30774	44	28	-	-	PUNCT
fbem-30774	44	29	streaming	streaming	NOUN
fbem-30774	44	30	room	room	NOUN
fbem-30774	44	31	[	[	X
fbem-30774	44	32	13	13	NUM
fbem-30774	44	33	]	]	PUNCT
fbem-30774	44	34	.	.	PUNCT
fbem-30774	45	1	during	during	ADP
fbem-30774	45	2	the	the	DET
fbem-30774	45	3	purchase	purchase	NOUN
fbem-30774	45	4	process	process	NOUN
fbem-30774	45	5	,	,	PUNCT
fbem-30774	45	6	the	the	PRON
fbem-30774	45	7	lower	low	ADJ
fbem-30774	45	8	the	the	DET
fbem-30774	45	9	time	time	NOUN
fbem-30774	45	10	and	and	CCONJ
fbem-30774	45	11	effort	effort	NOUN
fbem-30774	45	12	cost	cost	NOUN
fbem-30774	45	13	perceived	perceive	VERB
fbem-30774	45	14	by	by	ADP
fbem-30774	45	15	customers	customer	NOUN
fbem-30774	45	16	,	,	PUNCT
fbem-30774	45	17	the	the	DET
fbem-30774	45	18	more	more	ADV
fbem-30774	45	19	favorably	favorably	ADV
fbem-30774	45	20	they	they	PRON
fbem-30774	45	21	view	view	VERB
fbem-30774	45	22	the	the	DET
fbem-30774	45	23	livestreaming	livestreaming	NOUN
fbem-30774	45	24	session	session	NOUN
fbem-30774	45	25	[	[	X
fbem-30774	45	26	21	21	NUM
fbem-30774	45	27	]	]	PUNCT
fbem-30774	45	28	.	.	PUNCT
fbem-30774	46	1	in	in	ADP
fbem-30774	46	2	the	the	DET
fbem-30774	46	3	post	post	ADJ
fbem-30774	46	4	-	-	ADJ
fbem-30774	46	5	purchase	purchase	ADJ
fbem-30774	46	6	stage	stage	NOUN
fbem-30774	46	7	,	,	PUNCT
fbem-30774	46	8	highquality	highquality	NOUN
fbem-30774	46	9	after	after	ADP
fbem-30774	46	10	-	-	PUNCT
fbem-30774	46	11	sales	sale	NOUN
fbem-30774	46	12	service	service	NOUN
fbem-30774	46	13	enhances	enhance	VERB
fbem-30774	46	14	product	product	NOUN
fbem-30774	46	15	assurance	assurance	NOUN
fbem-30774	46	16	,	,	PUNCT
fbem-30774	46	17	deepens	deepen	VERB
fbem-30774	46	18	trust	trust	NOUN
fbem-30774	46	19	in	in	ADP
fbem-30774	46	20	the	the	DET
fbem-30774	46	21	live	live	ADJ
fbem-30774	46	22	-	-	PUNCT
fbem-30774	46	23	streaming	streaming	NOUN
fbem-30774	46	24	room	room	NOUN
fbem-30774	46	25	,	,	PUNCT
fbem-30774	46	26	and	and	CCONJ
fbem-30774	46	27	reduces	reduce	VERB
fbem-30774	46	28	the	the	DET
fbem-30774	46	29	likelihood	likelihood	NOUN
fbem-30774	46	30	of	of	ADP
fbem-30774	46	31	switching	switch	VERB
fbem-30774	46	32	to	to	ADP
fbem-30774	46	33	other	other	ADJ
fbem-30774	46	34	platforms	platform	NOUN
fbem-30774	46	35	or	or	CCONJ
fbem-30774	46	36	hosts	host	NOUN
fbem-30774	46	37	.	.	PUNCT
fbem-30774	47	1	from	from	ADP
fbem-30774	47	2	the	the	DET
fbem-30774	47	3	behavioral	behavioral	ADJ
fbem-30774	47	4	stickiness	stickiness	NOUN
fbem-30774	47	5	perspective	perspective	NOUN
fbem-30774	47	6	,	,	PUNCT
fbem-30774	47	7	a	a	DET
fbem-30774	47	8	better	well	ADJ
fbem-30774	47	9	prepurchase	prepurchase	ADJ
fbem-30774	47	10	experience	experience	NOUN
fbem-30774	47	11	increases	increase	VERB
fbem-30774	47	12	the	the	DET
fbem-30774	47	13	length	length	NOUN
fbem-30774	47	14	of	of	ADP
fbem-30774	47	15	time	time	NOUN
fbem-30774	47	16	customers	customer	NOUN
fbem-30774	47	17	are	be	AUX
fbem-30774	47	18	willing	willing	ADJ
fbem-30774	47	19	to	to	PART
fbem-30774	47	20	spend	spend	VERB
fbem-30774	47	21	in	in	ADP
fbem-30774	47	22	a	a	DET
fbem-30774	47	23	live	live	ADJ
fbem-30774	47	24	-	-	PUNCT
fbem-30774	47	25	streaming	streaming	NOUN
fbem-30774	47	26	session	session	NOUN
fbem-30774	47	27	[	[	X
fbem-30774	47	28	12	12	NUM
fbem-30774	47	29	]	]	PUNCT
fbem-30774	47	30	.	.	PUNCT
fbem-30774	48	1	for	for	ADP
fbem-30774	48	2	instance	instance	NOUN
fbem-30774	48	3	,	,	PUNCT
fbem-30774	48	4	when	when	SCONJ
fbem-30774	48	5	streamers	streamer	NOUN
fbem-30774	48	6	take	take	VERB
fbem-30774	48	7	the	the	DET
fbem-30774	48	8	lead	lead	NOUN
fbem-30774	48	9	in	in	ADP
fbem-30774	48	10	testing	testing	NOUN
fbem-30774	48	11	or	or	CCONJ
fbem-30774	48	12	using	use	VERB
fbem-30774	48	13	products	product	NOUN
fbem-30774	48	14	during	during	ADP
fbem-30774	48	15	the	the	DET
fbem-30774	48	16	live	live	ADJ
fbem-30774	48	17	broadcast	broadcast	NOUN
fbem-30774	48	18	,	,	PUNCT
fbem-30774	48	19	it	it	PRON
fbem-30774	48	20	encourages	encourage	VERB
fbem-30774	48	21	customers	customer	NOUN
fbem-30774	48	22	to	to	PART
fbem-30774	48	23	stay	stay	VERB
fbem-30774	48	24	longer	long	ADV
fbem-30774	48	25	and	and	CCONJ
fbem-30774	48	26	fosters	foster	VERB
fbem-30774	48	27	purchase	purchase	NOUN
fbem-30774	48	28	intentions	intention	NOUN
fbem-30774	48	29	[	[	X
fbem-30774	48	30	22	22	NUM
fbem-30774	48	31	]	]	PUNCT
fbem-30774	48	32	.	.	PUNCT
fbem-30774	49	1	a	a	DET
fbem-30774	49	2	positive	positive	ADJ
fbem-30774	49	3	experience	experience	NOUN
fbem-30774	49	4	during	during	ADP
fbem-30774	49	5	the	the	DET
fbem-30774	49	6	purchase	purchase	NOUN
fbem-30774	49	7	phase	phase	NOUN
fbem-30774	49	8	results	result	VERB
fbem-30774	49	9	in	in	ADP
fbem-30774	49	10	higher	high	ADJ
fbem-30774	49	11	visit	visit	NOUN
fbem-30774	49	12	frequency	frequency	NOUN
fbem-30774	49	13	,	,	PUNCT
fbem-30774	49	14	while	while	SCONJ
fbem-30774	49	15	an	an	DET
fbem-30774	49	16	excellent	excellent	ADJ
fbem-30774	49	17	post	post	ADJ
fbem-30774	49	18	-	-	ADJ
fbem-30774	49	19	purchase	purchase	ADJ
fbem-30774	49	20	experience	experience	NOUN
fbem-30774	49	21	enhances	enhance	VERB
fbem-30774	49	22	customer	customer	NOUN
fbem-30774	49	23	retention	retention	NOUN
fbem-30774	49	24	and	and	CCONJ
fbem-30774	49	25	may	may	AUX
fbem-30774	49	26	even	even	ADV
fbem-30774	49	27	promote	promote	VERB
fbem-30774	49	28	word	word	NOUN
fbem-30774	49	29	-	-	PUNCT
fbem-30774	49	30	ofmouth	ofmouth	NOUN
fbem-30774	49	31	marketing	marketing	NOUN
fbem-30774	49	32	,	,	PUNCT
fbem-30774	49	33	encouraging	encourage	VERB
fbem-30774	49	34	relatives	relative	NOUN
fbem-30774	49	35	and	and	CCONJ
fbem-30774	49	36	friends	friend	NOUN
fbem-30774	49	37	to	to	PART
fbem-30774	49	38	make	make	VERB
fbem-30774	49	39	purchases	purchase	NOUN
fbem-30774	49	40	.	.	PUNCT
fbem-30774	50	1	based	base	VERB
fbem-30774	50	2	on	on	ADP
fbem-30774	50	3	the	the	DET
fbem-30774	50	4	above	above	ADJ
fbem-30774	50	5	analysis	analysis	NOUN
fbem-30774	50	6	,	,	PUNCT
fbem-30774	50	7	this	this	DET
fbem-30774	50	8	study	study	NOUN
fbem-30774	50	9	proposes	propose	VERB
fbem-30774	50	10	the	the	DET
fbem-30774	50	11	following	follow	VERB
fbem-30774	50	12	hypotheses	hypothesis	NOUN
fbem-30774	50	13	:	:	PUNCT
fbem-30774	50	14	h1	h1	NOUN
fbem-30774	50	15	:	:	PUNCT
fbem-30774	50	16	customer	customer	NOUN
fbem-30774	50	17	experience	experience	NOUN
fbem-30774	50	18	has	have	VERB
fbem-30774	50	19	a	a	DET
fbem-30774	50	20	positive	positive	ADJ
fbem-30774	50	21	effect	effect	NOUN
fbem-30774	50	22	on	on	ADP
fbem-30774	50	23	customer	customer	NOUN
fbem-30774	50	24	stickiness	stickiness	NOUN
fbem-30774	50	25	.	.	PUNCT
fbem-30774	51	1	h1a	h1a	NOUN
fbem-30774	51	2	:	:	PUNCT
fbem-30774	51	3	customer	customer	NOUN
fbem-30774	51	4	experience	experience	NOUN
fbem-30774	51	5	has	have	VERB
fbem-30774	51	6	a	a	DET
fbem-30774	51	7	positive	positive	ADJ
fbem-30774	51	8	effect	effect	NOUN
fbem-30774	51	9	on	on	ADP
fbem-30774	51	10	psychological	psychological	ADJ
fbem-30774	51	11	stickiness	stickiness	NOUN
fbem-30774	51	12	.	.	PUNCT
fbem-30774	52	1	h1b	h1b	NOUN
fbem-30774	52	2	:	:	PUNCT
fbem-30774	52	3	customer	customer	NOUN
fbem-30774	52	4	experience	experience	NOUN
fbem-30774	52	5	has	have	VERB
fbem-30774	52	6	a	a	DET
fbem-30774	52	7	positive	positive	ADJ
fbem-30774	52	8	effect	effect	NOUN
fbem-30774	52	9	on	on	ADP
fbem-30774	52	10	behavioral	behavioral	ADJ
fbem-30774	52	11	stickiness	stickiness	NOUN
fbem-30774	52	12	.	.	PUNCT
fbem-30774	53	1	2.2.2	2.2.2	X
fbem-30774	53	2	.	.	PUNCT
fbem-30774	54	1	the	the	DET
fbem-30774	54	2	impact	impact	NOUN
fbem-30774	54	3	of	of	ADP
fbem-30774	54	4	customer	customer	NOUN
fbem-30774	54	5	experience	experience	NOUN
fbem-30774	54	6	on	on	ADP
fbem-30774	54	7	perceived	perceive	VERB
fbem-30774	54	8	value	value	NOUN
fbem-30774	54	9	perceived	perceive	VERB
fbem-30774	54	10	value	value	NOUN
fbem-30774	54	11	refers	refer	VERB
fbem-30774	54	12	to	to	ADP
fbem-30774	54	13	consumers	consumer	NOUN
fbem-30774	54	14	’	'	PUNCT
fbem-30774	54	15	subjective	subjective	ADJ
fbem-30774	54	16	evaluation	evaluation	NOUN
fbem-30774	54	17	of	of	ADP
fbem-30774	54	18	products	product	NOUN
fbem-30774	54	19	or	or	CCONJ
fbem-30774	54	20	services	service	NOUN
fbem-30774	54	21	[	[	X
fbem-30774	54	22	23	23	NUM
fbem-30774	54	23	]	]	PUNCT
fbem-30774	54	24	,	,	PUNCT
fbem-30774	54	25	encompassing	encompass	VERB
fbem-30774	54	26	utilitarian	utilitarian	ADJ
fbem-30774	54	27	value	value	NOUN
fbem-30774	54	28	,	,	PUNCT
fbem-30774	54	29	social	social	ADJ
fbem-30774	54	30	value	value	NOUN
fbem-30774	54	31	,	,	PUNCT
fbem-30774	54	32	and	and	CCONJ
fbem-30774	54	33	emotional	emotional	ADJ
fbem-30774	54	34	value	value	NOUN
fbem-30774	54	35	.	.	PUNCT
fbem-30774	55	1	utilitarian	utilitarian	ADJ
fbem-30774	55	2	value	value	NOUN
fbem-30774	55	3	reflects	reflect	VERB
fbem-30774	55	4	the	the	DET
fbem-30774	55	5	extent	extent	NOUN
fbem-30774	55	6	to	to	PART
fbem-30774	55	7	which	which	PRON
fbem-30774	55	8	a	a	DET
fbem-30774	55	9	product	product	NOUN
fbem-30774	55	10	or	or	CCONJ
fbem-30774	55	11	service	service	NOUN
fbem-30774	55	12	is	be	AUX
fbem-30774	55	13	perceived	perceive	VERB
fbem-30774	55	14	as	as	ADP
fbem-30774	55	15	being	be	AUX
fbem-30774	55	16	worth	worth	ADJ
fbem-30774	55	17	its	its	PRON
fbem-30774	55	18	cost	cost	NOUN
fbem-30774	55	19	;	;	PUNCT
fbem-30774	55	20	social	social	ADJ
fbem-30774	55	21	value	value	NOUN
fbem-30774	55	22	refers	refer	VERB
fbem-30774	55	23	to	to	ADP
fbem-30774	55	24	the	the	DET
fbem-30774	55	25	recognition	recognition	NOUN
fbem-30774	55	26	one	one	NOUN
fbem-30774	55	27	receives	receive	VERB
fbem-30774	55	28	from	from	ADP
fbem-30774	55	29	others	other	NOUN
fbem-30774	55	30	;	;	PUNCT
fbem-30774	55	31	and	and	CCONJ
fbem-30774	55	32	emotional	emotional	ADJ
fbem-30774	55	33	value	value	NOUN
fbem-30774	55	34	involves	involve	VERB
fbem-30774	55	35	internal	internal	ADJ
fbem-30774	55	36	emotional	emotional	ADJ
fbem-30774	55	37	responses	response	NOUN
fbem-30774	55	38	.	.	PUNCT
fbem-30774	56	1	customer	customer	NOUN
fbem-30774	56	2	experience	experience	NOUN
fbem-30774	56	3	is	be	AUX
fbem-30774	56	4	closely	closely	ADV
fbem-30774	56	5	related	relate	VERB
fbem-30774	56	6	to	to	ADP
fbem-30774	56	7	perceived	perceive	VERB
fbem-30774	56	8	value	value	NOUN
fbem-30774	56	9	,	,	PUNCT
fbem-30774	56	10	as	as	SCONJ
fbem-30774	56	11	a	a	DET
fbem-30774	56	12	positive	positive	ADJ
fbem-30774	56	13	experience	experience	NOUN
fbem-30774	56	14	can	can	AUX
fbem-30774	56	15	significantly	significantly	ADV
fbem-30774	56	16	enhance	enhance	VERB
fbem-30774	56	17	customers	customer	NOUN
fbem-30774	56	18	’	'	PUNCT
fbem-30774	56	19	perceived	perceive	VERB
fbem-30774	56	20	value	value	NOUN
fbem-30774	56	21	.	.	PUNCT
fbem-30774	57	1	in	in	ADP
fbem-30774	57	2	the	the	DET
fbem-30774	57	3	context	context	NOUN
fbem-30774	57	4	of	of	ADP
fbem-30774	57	5	e	e	NOUN
fbem-30774	57	6	-	-	NOUN
fbem-30774	57	7	commerce	commerce	NOUN
fbem-30774	57	8	livestreaming	livestreaming	NOUN
fbem-30774	57	9	,	,	PUNCT
fbem-30774	57	10	high	high	ADJ
fbem-30774	57	11	-	-	PUNCT
fbem-30774	57	12	quality	quality	NOUN
fbem-30774	57	13	customer	customer	NOUN
fbem-30774	57	14	experience	experience	NOUN
fbem-30774	57	15	may	may	AUX
fbem-30774	57	16	provide	provide	VERB
fbem-30774	57	17	customers	customer	NOUN
fbem-30774	57	18	with	with	ADP
fbem-30774	57	19	a	a	DET
fbem-30774	57	20	strong	strong	ADJ
fbem-30774	57	21	sense	sense	NOUN
fbem-30774	57	22	of	of	ADP
fbem-30774	57	23	utilitarian	utilitarian	ADJ
fbem-30774	57	24	,	,	PUNCT
fbem-30774	57	25	social	social	ADJ
fbem-30774	57	26	,	,	PUNCT
fbem-30774	57	27	and	and	CCONJ
fbem-30774	57	28	emotional	emotional	ADJ
fbem-30774	57	29	value	value	NOUN
fbem-30774	57	30	.	.	PUNCT
fbem-30774	58	1	conversely	conversely	ADV
fbem-30774	58	2	,	,	PUNCT
fbem-30774	58	3	negative	negative	ADJ
fbem-30774	58	4	experiences	experience	NOUN
fbem-30774	58	5	can	can	AUX
fbem-30774	58	6	directly	directly	ADV
fbem-30774	58	7	result	result	VERB
fbem-30774	58	8	in	in	ADP
fbem-30774	58	9	negative	negative	ADJ
fbem-30774	58	10	emotions	emotion	NOUN
fbem-30774	58	11	[	[	X
fbem-30774	58	12	24	24	NUM
fbem-30774	58	13	]	]	PUNCT
fbem-30774	58	14	,	,	PUNCT
fbem-30774	58	15	thereby	thereby	ADV
fbem-30774	58	16	reducing	reduce	VERB
fbem-30774	58	17	perceived	perceive	VERB
fbem-30774	58	18	emotional	emotional	ADJ
fbem-30774	58	19	value	value	NOUN
fbem-30774	58	20	.	.	PUNCT
fbem-30774	59	1	negative	negative	ADJ
fbem-30774	59	2	consumption	consumption	NOUN
fbem-30774	59	3	experiences	experience	NOUN
fbem-30774	59	4	,	,	PUNCT
fbem-30774	59	5	such	such	ADJ
fbem-30774	59	6	as	as	ADP
fbem-30774	59	7	purchase	purchase	NOUN
fbem-30774	59	8	failure	failure	NOUN
fbem-30774	59	9	,	,	PUNCT
fbem-30774	59	10	not	not	PART
fbem-30774	59	11	only	only	ADV
fbem-30774	59	12	impose	impose	VERB
fbem-30774	59	13	financial	financial	ADJ
fbem-30774	59	14	costs	cost	NOUN
fbem-30774	59	15	but	but	CCONJ
fbem-30774	59	16	also	also	ADV
fbem-30774	59	17	lead	lead	VERB
fbem-30774	59	18	to	to	ADP
fbem-30774	59	19	emotional	emotional	ADJ
fbem-30774	59	20	losses	loss	NOUN
fbem-30774	59	21	—	—	PUNCT
fbem-30774	59	22	such	such	ADJ
fbem-30774	59	23	as	as	ADP
fbem-30774	59	24	anxiety	anxiety	NOUN
fbem-30774	59	25	,	,	PUNCT
fbem-30774	59	26	frustration	frustration	NOUN
fbem-30774	59	27	,	,	PUNCT
fbem-30774	59	28	and	and	CCONJ
fbem-30774	59	29	regret	regret	VERB
fbem-30774	59	30	[	[	X
fbem-30774	59	31	25	25	NUM
fbem-30774	59	32	]	]	PUNCT
fbem-30774	59	33	.	.	PUNCT
fbem-30774	60	1	based	base	VERB
fbem-30774	60	2	on	on	ADP
fbem-30774	60	3	the	the	DET
fbem-30774	60	4	above	above	ADJ
fbem-30774	60	5	analysis	analysis	NOUN
fbem-30774	60	6	,	,	PUNCT
fbem-30774	60	7	this	this	DET
fbem-30774	60	8	study	study	NOUN
fbem-30774	60	9	proposes	propose	VERB
fbem-30774	60	10	the	the	DET
fbem-30774	60	11	following	follow	VERB
fbem-30774	60	12	hypothesis	hypothesis	NOUN
fbem-30774	60	13	:	:	PUNCT
fbem-30774	60	14	h2	h2	NOUN
fbem-30774	60	15	:	:	PUNCT
fbem-30774	60	16	customer	customer	NOUN
fbem-30774	60	17	experience	experience	NOUN
fbem-30774	60	18	has	have	VERB
fbem-30774	60	19	a	a	DET
fbem-30774	60	20	positive	positive	ADJ
fbem-30774	60	21	effect	effect	NOUN
fbem-30774	60	22	on	on	ADP
fbem-30774	60	23	perceived	perceive	VERB
fbem-30774	60	24	value	value	NOUN
fbem-30774	60	25	.	.	PUNCT
fbem-30774	61	1	2.2.3	2.2.3	X
fbem-30774	61	2	.	.	PUNCT
fbem-30774	62	1	the	the	DET
fbem-30774	62	2	impact	impact	NOUN
fbem-30774	62	3	of	of	ADP
fbem-30774	62	4	perceived	perceive	VERB
fbem-30774	62	5	value	value	NOUN
fbem-30774	62	6	on	on	ADP
fbem-30774	62	7	customer	customer	NOUN
fbem-30774	62	8	stickiness	stickiness	NOUN
fbem-30774	62	9	perceived	perceive	VERB
fbem-30774	62	10	quality	quality	NOUN
fbem-30774	62	11	,	,	PUNCT
fbem-30774	62	12	defined	define	VERB
fbem-30774	62	13	as	as	ADP
fbem-30774	62	14	the	the	DET
fbem-30774	62	15	utilitarian	utilitarian	ADJ
fbem-30774	62	16	value	value	NOUN
fbem-30774	62	17	recognized	recognize	VERB
fbem-30774	62	18	by	by	ADP
fbem-30774	62	19	customers	customer	NOUN
fbem-30774	62	20	,	,	PUNCT
fbem-30774	62	21	has	have	AUX
fbem-30774	62	22	been	be	AUX
fbem-30774	62	23	shown	show	VERB
fbem-30774	62	24	to	to	PART
fbem-30774	62	25	have	have	VERB
fbem-30774	62	26	a	a	DET
fbem-30774	62	27	positive	positive	ADJ
fbem-30774	62	28	effect	effect	NOUN
fbem-30774	62	29	on	on	ADP
fbem-30774	62	30	customer	customer	NOUN
fbem-30774	62	31	stickiness	stickiness	NOUN
fbem-30774	62	32	[	[	X
fbem-30774	62	33	8	8	NUM
fbem-30774	62	34	]	]	PUNCT
fbem-30774	62	35	.	.	PUNCT
fbem-30774	63	1	conversely	conversely	ADV
fbem-30774	63	2	,	,	PUNCT
fbem-30774	63	3	negative	negative	ADJ
fbem-30774	63	4	experiential	experiential	ADJ
fbem-30774	63	5	perceptions	perception	NOUN
fbem-30774	63	6	can	can	AUX
fbem-30774	63	7	significantly	significantly	ADV
fbem-30774	63	8	influence	influence	VERB
fbem-30774	63	9	customers	customer	NOUN
fbem-30774	63	10	’	’	PART
fbem-30774	63	11	psychological	psychological	ADJ
fbem-30774	63	12	decision	decision	NOUN
fbem-30774	63	13	-	-	PUNCT
fbem-30774	63	14	making	make	VERB
fbem-30774	63	15	processes	process	NOUN
fbem-30774	63	16	and	and	CCONJ
fbem-30774	63	17	behavioral	behavioral	ADJ
fbem-30774	63	18	responses	response	NOUN
fbem-30774	63	19	[	[	X
fbem-30774	63	20	26	26	NUM
fbem-30774	63	21	]	]	PUNCT
fbem-30774	63	22	.	.	PUNCT
fbem-30774	64	1	in	in	ADP
fbem-30774	64	2	the	the	DET
fbem-30774	64	3	context	context	NOUN
fbem-30774	64	4	of	of	ADP
fbem-30774	64	5	e	e	NOUN
fbem-30774	64	6	-	-	NOUN
fbem-30774	64	7	commerce	commerce	NOUN
fbem-30774	64	8	live	live	ADJ
fbem-30774	64	9	streaming	streaming	NOUN
fbem-30774	64	10	,	,	PUNCT
fbem-30774	64	11	perceived	perceive	VERB
fbem-30774	64	12	value	value	NOUN
fbem-30774	64	13	plays	play	VERB
fbem-30774	64	14	a	a	DET
fbem-30774	64	15	pivotal	pivotal	ADJ
fbem-30774	64	16	role	role	NOUN
fbem-30774	64	17	in	in	ADP
fbem-30774	64	18	the	the	DET
fbem-30774	64	19	development	development	NOUN
fbem-30774	64	20	of	of	ADP
fbem-30774	64	21	customer	customer	NOUN
fbem-30774	64	22	stickiness	stickiness	NOUN
fbem-30774	64	23	.	.	PUNCT
fbem-30774	65	1	the	the	PRON
fbem-30774	65	2	higher	high	ADJ
fbem-30774	65	3	the	the	DET
fbem-30774	65	4	perceived	perceive	VERB
fbem-30774	65	5	value	value	NOUN
fbem-30774	65	6	,	,	PUNCT
fbem-30774	65	7	the	the	PRON
fbem-30774	65	8	stronger	strong	ADJ
fbem-30774	65	9	the	the	DET
fbem-30774	65	10	customer	customer	NOUN
fbem-30774	65	11	’s	’s	PART
fbem-30774	65	12	psychological	psychological	ADJ
fbem-30774	65	13	and	and	CCONJ
fbem-30774	65	14	behavioral	behavioral	ADJ
fbem-30774	65	15	attachment	attachment	NOUN
fbem-30774	65	16	to	to	ADP
fbem-30774	65	17	the	the	DET
fbem-30774	65	18	live	live	ADJ
fbem-30774	65	19	streaming	streaming	NOUN
fbem-30774	65	20	platform	platform	NOUN
fbem-30774	65	21	and	and	CCONJ
fbem-30774	65	22	specific	specific	ADJ
fbem-30774	65	23	streaming	streaming	NOUN
fbem-30774	65	24	rooms	room	NOUN
fbem-30774	65	25	.	.	PUNCT
fbem-30774	66	1	a	a	DET
fbem-30774	66	2	high	high	ADJ
fbem-30774	66	3	level	level	NOUN
fbem-30774	66	4	of	of	ADP
fbem-30774	66	5	perceived	perceive	VERB
fbem-30774	66	6	value	value	NOUN
fbem-30774	66	7	fosters	foster	VERB
fbem-30774	66	8	customer	customer	NOUN
fbem-30774	66	9	preferences	preference	NOUN
fbem-30774	66	10	,	,	PUNCT
fbem-30774	66	11	thereby	thereby	ADV
fbem-30774	66	12	increasing	increase	VERB
fbem-30774	66	13	the	the	DET
fbem-30774	66	14	likelihood	likelihood	NOUN
fbem-30774	66	15	of	of	ADP
fbem-30774	66	16	repeated	repeat	VERB
fbem-30774	66	17	visits	visit	NOUN
fbem-30774	66	18	and	and	CCONJ
fbem-30774	66	19	purchases	purchase	NOUN
fbem-30774	66	20	.	.	PUNCT
fbem-30774	67	1	on	on	ADP
fbem-30774	67	2	the	the	DET
fbem-30774	67	3	other	other	ADJ
fbem-30774	67	4	hand	hand	NOUN
fbem-30774	67	5	,	,	PUNCT
fbem-30774	67	6	negative	negative	ADJ
fbem-30774	67	7	perceptions	perception	NOUN
fbem-30774	67	8	—	—	PUNCT
fbem-30774	67	9	such	such	ADJ
fbem-30774	67	10	as	as	ADP
fbem-30774	67	11	disappointment	disappointment	NOUN
fbem-30774	67	12	or	or	CCONJ
fbem-30774	67	13	dissatisfaction	dissatisfaction	NOUN
fbem-30774	67	14	—	—	PUNCT
fbem-30774	67	15	can	can	AUX
fbem-30774	67	16	lead	lead	VERB
fbem-30774	67	17	to	to	ADP
fbem-30774	67	18	aversion	aversion	NOUN
fbem-30774	67	19	toward	toward	ADP
fbem-30774	67	20	the	the	DET
fbem-30774	67	21	live	live	ADJ
fbem-30774	67	22	streaming	streaming	NOUN
fbem-30774	67	23	room	room	NOUN
fbem-30774	67	24	,	,	PUNCT
fbem-30774	67	25	diminished	diminish	VERB
fbem-30774	67	26	purchase	purchase	NOUN
fbem-30774	67	27	intentions	intention	NOUN
fbem-30774	67	28	,	,	PUNCT
fbem-30774	67	29	or	or	CCONJ
fbem-30774	67	30	even	even	ADV
fbem-30774	67	31	active	active	ADJ
fbem-30774	67	32	avoidance	avoidance	NOUN
fbem-30774	67	33	,	,	PUNCT
fbem-30774	67	34	such	such	ADJ
fbem-30774	67	35	as	as	ADP
fbem-30774	67	36	blocking	block	VERB
fbem-30774	67	37	the	the	DET
fbem-30774	67	38	room	room	NOUN
fbem-30774	67	39	and	and	CCONJ
fbem-30774	67	40	ceasing	cease	VERB
fbem-30774	67	41	to	to	PART
fbem-30774	67	42	purchase	purchase	VERB
fbem-30774	67	43	its	its	PRON
fbem-30774	67	44	products	product	NOUN
fbem-30774	67	45	.	.	PUNCT
fbem-30774	68	1	the	the	DET
fbem-30774	68	2	extent	extent	NOUN
fbem-30774	68	3	to	to	PART
fbem-30774	68	4	which	which	PRON
fbem-30774	68	5	customers	customer	NOUN
fbem-30774	68	6	derive	derive	VERB
fbem-30774	68	7	value	value	NOUN
fbem-30774	68	8	from	from	ADP
fbem-30774	68	9	their	their	PRON
fbem-30774	68	10	experience	experience	NOUN
fbem-30774	68	11	significantly	significantly	ADV
fbem-30774	68	12	influences	influence	VERB
fbem-30774	68	13	their	their	PRON
fbem-30774	68	14	psychological	psychological	ADJ
fbem-30774	68	15	147	147	NUM
fbem-30774	68	16	stickiness	stickiness	NOUN
fbem-30774	68	17	.	.	PUNCT
fbem-30774	69	1	high	high	ADJ
fbem-30774	69	2	perceived	perceive	VERB
fbem-30774	69	3	value	value	NOUN
fbem-30774	69	4	contributes	contribute	VERB
fbem-30774	69	5	not	not	PART
fbem-30774	69	6	only	only	ADV
fbem-30774	69	7	to	to	ADP
fbem-30774	69	8	the	the	DET
fbem-30774	69	9	formation	formation	NOUN
fbem-30774	69	10	of	of	ADP
fbem-30774	69	11	favorable	favorable	ADJ
fbem-30774	69	12	customer	customer	NOUN
fbem-30774	69	13	attitudes	attitude	NOUN
fbem-30774	69	14	but	but	CCONJ
fbem-30774	69	15	also	also	ADV
fbem-30774	69	16	to	to	ADP
fbem-30774	69	17	the	the	DET
fbem-30774	69	18	development	development	NOUN
fbem-30774	69	19	of	of	ADP
fbem-30774	69	20	behavioral	behavioral	ADJ
fbem-30774	69	21	stickiness	stickiness	NOUN
fbem-30774	69	22	,	,	PUNCT
fbem-30774	69	23	thereby	thereby	ADV
fbem-30774	69	24	reinforcing	reinforce	VERB
fbem-30774	69	25	long	long	ADJ
fbem-30774	69	26	-	-	PUNCT
fbem-30774	69	27	term	term	NOUN
fbem-30774	69	28	engagement	engagement	NOUN
fbem-30774	69	29	[	[	X
fbem-30774	69	30	27	27	NUM
fbem-30774	69	31	]	]	PUNCT
fbem-30774	69	32	.	.	PUNCT
fbem-30774	70	1	based	base	VERB
fbem-30774	70	2	on	on	ADP
fbem-30774	70	3	the	the	DET
fbem-30774	70	4	above	above	ADJ
fbem-30774	70	5	analysis	analysis	NOUN
fbem-30774	70	6	,	,	PUNCT
fbem-30774	70	7	the	the	DET
fbem-30774	70	8	following	follow	VERB
fbem-30774	70	9	hypotheses	hypothesis	NOUN
fbem-30774	70	10	are	be	AUX
fbem-30774	70	11	proposed	propose	VERB
fbem-30774	70	12	:	:	PUNCT
fbem-30774	70	13	h3	h3	NOUN
fbem-30774	70	14	:	:	PUNCT
fbem-30774	70	15	perceived	perceive	VERB
fbem-30774	70	16	value	value	NOUN
fbem-30774	70	17	positively	positively	ADV
fbem-30774	70	18	influences	influence	VERB
fbem-30774	70	19	customer	customer	NOUN
fbem-30774	70	20	stickiness	stickiness	NOUN
fbem-30774	70	21	.	.	PUNCT
fbem-30774	71	1	h3a	h3a	NOUN
fbem-30774	71	2	:	:	PUNCT
fbem-30774	71	3	perceived	perceive	VERB
fbem-30774	71	4	value	value	NOUN
fbem-30774	71	5	positively	positively	ADV
fbem-30774	71	6	influences	influence	VERB
fbem-30774	71	7	psychological	psychological	ADJ
fbem-30774	71	8	stickiness	stickiness	NOUN
fbem-30774	71	9	.	.	PUNCT
fbem-30774	72	1	h3b	h3b	ADJ
fbem-30774	72	2	:	:	PUNCT
fbem-30774	72	3	perceived	perceive	VERB
fbem-30774	72	4	value	value	NOUN
fbem-30774	72	5	positively	positively	ADV
fbem-30774	72	6	influences	influence	VERB
fbem-30774	72	7	behavioral	behavioral	ADJ
fbem-30774	72	8	stickiness	stickiness	NOUN
fbem-30774	72	9	.	.	PUNCT
fbem-30774	73	1	2.2.4	2.2.4	X
fbem-30774	73	2	.	.	PUNCT
fbem-30774	73	3	the	the	DET
fbem-30774	73	4	mediating	mediate	VERB
fbem-30774	73	5	role	role	NOUN
fbem-30774	73	6	of	of	ADP
fbem-30774	73	7	perceived	perceive	VERB
fbem-30774	73	8	value	value	NOUN
fbem-30774	73	9	perceived	perceive	VERB
fbem-30774	73	10	value	value	NOUN
fbem-30774	73	11	serves	serve	VERB
fbem-30774	73	12	as	as	ADP
fbem-30774	73	13	a	a	DET
fbem-30774	73	14	critical	critical	ADJ
fbem-30774	73	15	variable	variable	NOUN
fbem-30774	73	16	in	in	ADP
fbem-30774	73	17	reflecting	reflect	VERB
fbem-30774	73	18	customers	customer	NOUN
fbem-30774	73	19	’	’	PART
fbem-30774	73	20	psychological	psychological	ADJ
fbem-30774	73	21	responses	response	NOUN
fbem-30774	73	22	during	during	ADP
fbem-30774	73	23	the	the	DET
fbem-30774	73	24	purchasing	purchasing	NOUN
fbem-30774	73	25	process	process	NOUN
fbem-30774	73	26	.	.	PUNCT
fbem-30774	74	1	within	within	ADP
fbem-30774	74	2	the	the	DET
fbem-30774	74	3	context	context	NOUN
fbem-30774	74	4	of	of	ADP
fbem-30774	74	5	e	e	NOUN
fbem-30774	74	6	-	-	NOUN
fbem-30774	74	7	commerce	commerce	NOUN
fbem-30774	74	8	live	live	ADJ
fbem-30774	74	9	streaming	streaming	NOUN
fbem-30774	74	10	,	,	PUNCT
fbem-30774	74	11	customer	customer	NOUN
fbem-30774	74	12	experiences	experience	NOUN
fbem-30774	74	13	across	across	ADP
fbem-30774	74	14	all	all	DET
fbem-30774	74	15	stages	stage	NOUN
fbem-30774	74	16	of	of	ADP
fbem-30774	74	17	the	the	DET
fbem-30774	74	18	purchasing	purchase	VERB
fbem-30774	74	19	journey	journey	NOUN
fbem-30774	74	20	—	—	PUNCT
fbem-30774	74	21	whether	whether	SCONJ
fbem-30774	74	22	in	in	ADP
fbem-30774	74	23	the	the	DET
fbem-30774	74	24	pre	pre	ADJ
fbem-30774	74	25	-	-	ADJ
fbem-30774	74	26	purchase	purchase	ADJ
fbem-30774	74	27	stage	stage	NOUN
fbem-30774	74	28	(	(	PUNCT
fbem-30774	74	29	e.g.	e.g.	ADV
fbem-30774	74	30	,	,	PUNCT
fbem-30774	74	31	livestream	livestream	NOUN
fbem-30774	74	32	layout	layout	NOUN
fbem-30774	74	33	and	and	CCONJ
fbem-30774	74	34	design	design	NOUN
fbem-30774	74	35	,	,	PUNCT
fbem-30774	74	36	the	the	DET
fbem-30774	74	37	host	host	NOUN
fbem-30774	74	38	's	's	PART
fbem-30774	74	39	appearance	appearance	NOUN
fbem-30774	74	40	and	and	CCONJ
fbem-30774	74	41	behavior	behavior	NOUN
fbem-30774	74	42	,	,	PUNCT
fbem-30774	74	43	promotional	promotional	ADJ
fbem-30774	74	44	activities	activity	NOUN
fbem-30774	74	45	)	)	PUNCT
fbem-30774	74	46	,	,	PUNCT
fbem-30774	74	47	the	the	DET
fbem-30774	74	48	during	during	ADP
fbem-30774	74	49	-	-	PUNCT
fbem-30774	74	50	purchase	purchase	NOUN
fbem-30774	74	51	stage	stage	NOUN
fbem-30774	74	52	(	(	PUNCT
fbem-30774	74	53	e.g.	e.g.	ADV
fbem-30774	74	54	,	,	PUNCT
fbem-30774	74	55	operational	operational	ADJ
fbem-30774	74	56	procedures	procedure	NOUN
fbem-30774	74	57	,	,	PUNCT
fbem-30774	74	58	payment	payment	NOUN
fbem-30774	74	59	methods	method	NOUN
fbem-30774	74	60	)	)	PUNCT
fbem-30774	74	61	,	,	PUNCT
fbem-30774	74	62	or	or	CCONJ
fbem-30774	74	63	the	the	DET
fbem-30774	74	64	postpurchase	postpurchase	NOUN
fbem-30774	74	65	stage	stage	NOUN
fbem-30774	74	66	(	(	PUNCT
fbem-30774	74	67	e.g.	e.g.	ADV
fbem-30774	74	68	,	,	PUNCT
fbem-30774	74	69	product	product	NOUN
fbem-30774	74	70	quality	quality	NOUN
fbem-30774	74	71	assurance	assurance	NOUN
fbem-30774	74	72	,	,	PUNCT
fbem-30774	74	73	after	after	ADP
fbem-30774	74	74	-	-	PUNCT
fbem-30774	74	75	sales	sale	NOUN
fbem-30774	74	76	service)—can	service)—can	VERB
fbem-30774	74	77	stimulate	stimulate	VERB
fbem-30774	74	78	a	a	DET
fbem-30774	74	79	range	range	NOUN
fbem-30774	74	80	of	of	ADP
fbem-30774	74	81	psychological	psychological	ADJ
fbem-30774	74	82	reactions	reaction	NOUN
fbem-30774	74	83	in	in	ADP
fbem-30774	74	84	customers	customer	NOUN
fbem-30774	74	85	.	.	PUNCT
fbem-30774	75	1	these	these	DET
fbem-30774	75	2	reactions	reaction	NOUN
fbem-30774	75	3	lead	lead	VERB
fbem-30774	75	4	to	to	ADP
fbem-30774	75	5	the	the	DET
fbem-30774	75	6	perception	perception	NOUN
fbem-30774	75	7	of	of	ADP
fbem-30774	75	8	utilitarian	utilitarian	ADJ
fbem-30774	75	9	,	,	PUNCT
fbem-30774	75	10	social	social	ADJ
fbem-30774	75	11	,	,	PUNCT
fbem-30774	75	12	and	and	CCONJ
fbem-30774	75	13	emotional	emotional	ADJ
fbem-30774	75	14	value	value	NOUN
fbem-30774	75	15	,	,	PUNCT
fbem-30774	75	16	which	which	PRON
fbem-30774	75	17	in	in	ADP
fbem-30774	75	18	turn	turn	NOUN
fbem-30774	75	19	drives	drive	VERB
fbem-30774	75	20	customer	customer	NOUN
fbem-30774	75	21	responses	response	NOUN
fbem-30774	75	22	,	,	PUNCT
fbem-30774	75	23	including	include	VERB
fbem-30774	75	24	the	the	DET
fbem-30774	75	25	desire	desire	NOUN
fbem-30774	75	26	and	and	CCONJ
fbem-30774	75	27	behavior	behavior	NOUN
fbem-30774	75	28	to	to	PART
fbem-30774	75	29	revisit	revisit	VERB
fbem-30774	75	30	the	the	DET
fbem-30774	75	31	livestream	livestream	NOUN
fbem-30774	75	32	or	or	CCONJ
fbem-30774	75	33	make	make	VERB
fbem-30774	75	34	repeat	repeat	NOUN
fbem-30774	75	35	purchases	purchase	NOUN
fbem-30774	75	36	.	.	PUNCT
fbem-30774	76	1	this	this	DET
fbem-30774	76	2	process	process	NOUN
fbem-30774	76	3	ultimately	ultimately	ADV
fbem-30774	76	4	contributes	contribute	VERB
fbem-30774	76	5	to	to	ADP
fbem-30774	76	6	the	the	DET
fbem-30774	76	7	formation	formation	NOUN
fbem-30774	76	8	of	of	ADP
fbem-30774	76	9	customer	customer	NOUN
fbem-30774	76	10	stickiness	stickiness	NOUN
fbem-30774	76	11	.	.	PUNCT
fbem-30774	77	1	based	base	VERB
fbem-30774	77	2	on	on	ADP
fbem-30774	77	3	the	the	DET
fbem-30774	77	4	above	above	ADJ
fbem-30774	77	5	analysis	analysis	NOUN
fbem-30774	77	6	,	,	PUNCT
fbem-30774	77	7	the	the	DET
fbem-30774	77	8	following	follow	VERB
fbem-30774	77	9	hypothesis	hypothesis	NOUN
fbem-30774	77	10	is	be	AUX
fbem-30774	77	11	proposed	propose	VERB
fbem-30774	77	12	:	:	PUNCT
fbem-30774	77	13	h4	h4	NOUN
fbem-30774	77	14	:	:	PUNCT
fbem-30774	77	15	in	in	ADP
fbem-30774	77	16	the	the	DET
fbem-30774	77	17	context	context	NOUN
fbem-30774	77	18	of	of	ADP
fbem-30774	77	19	e	e	NOUN
fbem-30774	77	20	-	-	NOUN
fbem-30774	77	21	commerce	commerce	NOUN
fbem-30774	77	22	live	live	ADJ
fbem-30774	77	23	streaming	streaming	NOUN
fbem-30774	77	24	,	,	PUNCT
fbem-30774	77	25	perceived	perceive	VERB
fbem-30774	77	26	value	value	NOUN
fbem-30774	77	27	mediates	mediate	VERB
fbem-30774	77	28	the	the	DET
fbem-30774	77	29	relationship	relationship	NOUN
fbem-30774	77	30	between	between	ADP
fbem-30774	77	31	customer	customer	NOUN
fbem-30774	77	32	experience	experience	NOUN
fbem-30774	77	33	and	and	CCONJ
fbem-30774	77	34	customer	customer	NOUN
fbem-30774	77	35	stickiness	stickiness	NOUN
fbem-30774	77	36	.	.	PUNCT
fbem-30774	78	1	2.2.5	2.2.5	X
fbem-30774	78	2	.	.	PUNCT
fbem-30774	79	1	the	the	DET
fbem-30774	79	2	moderating	moderate	VERB
fbem-30774	79	3	role	role	NOUN
fbem-30774	79	4	of	of	ADP
fbem-30774	79	5	social	social	ADJ
fbem-30774	79	6	presence	presence	NOUN
fbem-30774	79	7	social	social	ADJ
fbem-30774	79	8	presence	presence	NOUN
fbem-30774	79	9	refers	refer	VERB
fbem-30774	79	10	to	to	ADP
fbem-30774	79	11	an	an	DET
fbem-30774	79	12	individual	individual	NOUN
fbem-30774	79	13	’s	’s	PART
fbem-30774	79	14	perception	perception	NOUN
fbem-30774	79	15	of	of	ADP
fbem-30774	79	16	the	the	DET
fbem-30774	79	17	presence	presence	NOUN
fbem-30774	79	18	of	of	ADP
fbem-30774	79	19	others	other	NOUN
fbem-30774	79	20	during	during	ADP
fbem-30774	79	21	mediated	mediate	VERB
fbem-30774	79	22	interactions	interaction	NOUN
fbem-30774	79	23	.	.	PUNCT
fbem-30774	80	1	in	in	ADP
fbem-30774	80	2	the	the	DET
fbem-30774	80	3	context	context	NOUN
fbem-30774	80	4	of	of	ADP
fbem-30774	80	5	e	e	NOUN
fbem-30774	80	6	-	-	NOUN
fbem-30774	80	7	commerce	commerce	NOUN
fbem-30774	80	8	live	live	ADJ
fbem-30774	80	9	streaming	streaming	NOUN
fbem-30774	80	10	,	,	PUNCT
fbem-30774	80	11	customers	customer	NOUN
fbem-30774	80	12	can	can	AUX
fbem-30774	80	13	perceive	perceive	VERB
fbem-30774	80	14	the	the	DET
fbem-30774	80	15	presence	presence	NOUN
fbem-30774	80	16	of	of	ADP
fbem-30774	80	17	streamers	streamer	NOUN
fbem-30774	80	18	,	,	PUNCT
fbem-30774	80	19	customer	customer	NOUN
fbem-30774	80	20	service	service	NOUN
fbem-30774	80	21	representatives	representative	NOUN
fbem-30774	80	22	,	,	PUNCT
fbem-30774	80	23	other	other	ADJ
fbem-30774	80	24	viewers	viewer	NOUN
fbem-30774	80	25	,	,	PUNCT
fbem-30774	80	26	and	and	CCONJ
fbem-30774	80	27	after	after	ADP
fbem-30774	80	28	-	-	PUNCT
fbem-30774	80	29	sales	sale	NOUN
fbem-30774	80	30	personnel	personnel	NOUN
fbem-30774	80	31	,	,	PUNCT
fbem-30774	80	32	and	and	CCONJ
fbem-30774	80	33	experience	experience	VERB
fbem-30774	80	34	a	a	DET
fbem-30774	80	35	sense	sense	NOUN
fbem-30774	80	36	of	of	ADP
fbem-30774	80	37	interaction	interaction	NOUN
fbem-30774	80	38	with	with	ADP
fbem-30774	80	39	them	they	PRON
fbem-30774	80	40	.	.	PUNCT
fbem-30774	81	1	when	when	SCONJ
fbem-30774	81	2	users	user	NOUN
fbem-30774	81	3	perceive	perceive	VERB
fbem-30774	81	4	a	a	DET
fbem-30774	81	5	high	high	ADJ
fbem-30774	81	6	level	level	NOUN
fbem-30774	81	7	of	of	ADP
fbem-30774	81	8	social	social	ADJ
fbem-30774	81	9	presence	presence	NOUN
fbem-30774	81	10	,	,	PUNCT
fbem-30774	81	11	they	they	PRON
fbem-30774	81	12	are	be	AUX
fbem-30774	81	13	more	more	ADV
fbem-30774	81	14	likely	likely	ADJ
fbem-30774	81	15	to	to	PART
fbem-30774	81	16	view	view	VERB
fbem-30774	81	17	the	the	DET
fbem-30774	81	18	seller	seller	NOUN
fbem-30774	81	19	as	as	ADP
fbem-30774	81	20	approachable	approachable	ADJ
fbem-30774	81	21	and	and	CCONJ
fbem-30774	81	22	warm	warm	ADJ
fbem-30774	81	23	,	,	PUNCT
fbem-30774	81	24	which	which	PRON
fbem-30774	81	25	enhances	enhance	VERB
fbem-30774	81	26	their	their	PRON
fbem-30774	81	27	perceived	perceive	VERB
fbem-30774	81	28	value	value	NOUN
fbem-30774	81	29	[	[	X
fbem-30774	81	30	28	28	NUM
fbem-30774	81	31	]	]	PUNCT
fbem-30774	81	32	.	.	PUNCT
fbem-30774	82	1	accordingly	accordingly	ADV
fbem-30774	82	2	,	,	PUNCT
fbem-30774	82	3	in	in	ADP
fbem-30774	82	4	e	e	NOUN
fbem-30774	82	5	-	-	NOUN
fbem-30774	82	6	commerce	commerce	NOUN
fbem-30774	82	7	live	live	ADJ
fbem-30774	82	8	streaming	streaming	NOUN
fbem-30774	82	9	scenarios	scenario	NOUN
fbem-30774	82	10	,	,	PUNCT
fbem-30774	82	11	customers	customer	NOUN
fbem-30774	82	12	experiencing	experience	VERB
fbem-30774	82	13	high	high	ADJ
fbem-30774	82	14	social	social	ADJ
fbem-30774	82	15	presence	presence	NOUN
fbem-30774	82	16	are	be	AUX
fbem-30774	82	17	more	more	ADV
fbem-30774	82	18	inclined	inclined	ADJ
fbem-30774	82	19	to	to	PART
fbem-30774	82	20	translate	translate	VERB
fbem-30774	82	21	positive	positive	ADJ
fbem-30774	82	22	customer	customer	NOUN
fbem-30774	82	23	experiences	experience	NOUN
fbem-30774	82	24	into	into	ADP
fbem-30774	82	25	greater	great	ADJ
fbem-30774	82	26	perceived	perceive	VERB
fbem-30774	82	27	value	value	NOUN
fbem-30774	82	28	.	.	PUNCT
fbem-30774	83	1	customers	customer	NOUN
fbem-30774	83	2	can	can	AUX
fbem-30774	83	3	experience	experience	VERB
fbem-30774	83	4	high	high	ADJ
fbem-30774	83	5	levels	level	NOUN
fbem-30774	83	6	of	of	ADP
fbem-30774	83	7	social	social	ADJ
fbem-30774	83	8	presence	presence	NOUN
fbem-30774	83	9	across	across	ADP
fbem-30774	83	10	all	all	DET
fbem-30774	83	11	stages	stage	NOUN
fbem-30774	83	12	of	of	ADP
fbem-30774	83	13	the	the	DET
fbem-30774	83	14	purchasing	purchasing	NOUN
fbem-30774	83	15	process	process	NOUN
fbem-30774	83	16	—	—	PUNCT
fbem-30774	83	17	pre	pre	NOUN
fbem-30774	83	18	-	-	NOUN
fbem-30774	83	19	purchase	purchase	ADJ
fbem-30774	83	20	,	,	PUNCT
fbem-30774	83	21	during	during	ADP
fbem-30774	83	22	-	-	PUNCT
fbem-30774	83	23	purchase	purchase	NOUN
fbem-30774	83	24	,	,	PUNCT
fbem-30774	83	25	and	and	CCONJ
fbem-30774	83	26	post	post	ADJ
fbem-30774	83	27	-	-	NOUN
fbem-30774	83	28	purchase	purchase	NOUN
fbem-30774	83	29	.	.	PUNCT
fbem-30774	84	1	during	during	ADP
fbem-30774	84	2	the	the	DET
fbem-30774	84	3	pre	pre	NOUN
fbem-30774	84	4	-	-	NOUN
fbem-30774	84	5	purchase	purchase	NOUN
fbem-30774	84	6	and	and	CCONJ
fbem-30774	84	7	during	during	ADP
fbem-30774	84	8	-	-	PUNCT
fbem-30774	84	9	purchase	purchase	NOUN
fbem-30774	84	10	stages	stage	NOUN
fbem-30774	84	11	,	,	PUNCT
fbem-30774	84	12	customers	customer	NOUN
fbem-30774	84	13	often	often	ADV
fbem-30774	84	14	engage	engage	VERB
fbem-30774	84	15	in	in	ADP
fbem-30774	84	16	communication	communication	NOUN
fbem-30774	84	17	with	with	ADP
fbem-30774	84	18	streamers	streamer	NOUN
fbem-30774	84	19	,	,	PUNCT
fbem-30774	84	20	online	online	ADJ
fbem-30774	84	21	customer	customer	NOUN
fbem-30774	84	22	service	service	NOUN
fbem-30774	84	23	,	,	PUNCT
fbem-30774	84	24	or	or	CCONJ
fbem-30774	84	25	other	other	ADJ
fbem-30774	84	26	viewers	viewer	NOUN
fbem-30774	84	27	in	in	ADP
fbem-30774	84	28	the	the	DET
fbem-30774	84	29	livestream	livestream	NOUN
fbem-30774	84	30	room	room	NOUN
fbem-30774	84	31	,	,	PUNCT
fbem-30774	84	32	receiving	receive	VERB
fbem-30774	84	33	positive	positive	ADJ
fbem-30774	84	34	emotional	emotional	ADJ
fbem-30774	84	35	feedback	feedback	NOUN
fbem-30774	84	36	that	that	PRON
fbem-30774	84	37	enhances	enhance	VERB
fbem-30774	84	38	their	their	PRON
fbem-30774	84	39	sense	sense	NOUN
fbem-30774	84	40	of	of	ADP
fbem-30774	84	41	social	social	ADJ
fbem-30774	84	42	presence	presence	NOUN
fbem-30774	84	43	[	[	X
fbem-30774	84	44	29	29	NUM
fbem-30774	84	45	]	]	PUNCT
fbem-30774	84	46	.	.	PUNCT
fbem-30774	85	1	a	a	DET
fbem-30774	85	2	strong	strong	ADJ
fbem-30774	85	3	sense	sense	NOUN
fbem-30774	85	4	of	of	ADP
fbem-30774	85	5	social	social	ADJ
fbem-30774	85	6	presence	presence	NOUN
fbem-30774	85	7	can	can	AUX
fbem-30774	85	8	also	also	ADV
fbem-30774	85	9	increase	increase	VERB
fbem-30774	85	10	the	the	DET
fbem-30774	85	11	perceived	perceive	VERB
fbem-30774	85	12	attractiveness	attractiveness	NOUN
fbem-30774	85	13	of	of	ADP
fbem-30774	85	14	the	the	DET
fbem-30774	85	15	streamer	streamer	NOUN
fbem-30774	85	16	,	,	PUNCT
fbem-30774	85	17	which	which	PRON
fbem-30774	85	18	in	in	ADP
fbem-30774	85	19	turn	turn	NOUN
fbem-30774	85	20	positively	positively	ADV
fbem-30774	85	21	influences	influence	VERB
fbem-30774	85	22	perceived	perceive	VERB
fbem-30774	85	23	value	value	NOUN
fbem-30774	85	24	[	[	X
fbem-30774	85	25	30	30	NUM
fbem-30774	85	26	]	]	PUNCT
fbem-30774	85	27	.	.	PUNCT
fbem-30774	86	1	in	in	ADP
fbem-30774	86	2	the	the	DET
fbem-30774	86	3	postpurchase	postpurchase	NOUN
fbem-30774	86	4	stage	stage	NOUN
fbem-30774	86	5	,	,	PUNCT
fbem-30774	86	6	interactions	interaction	NOUN
fbem-30774	86	7	with	with	ADP
fbem-30774	86	8	delivery	delivery	NOUN
fbem-30774	86	9	personnel	personnel	NOUN
fbem-30774	86	10	and	and	CCONJ
fbem-30774	86	11	aftersales	aftersale	NOUN
fbem-30774	86	12	service	service	NOUN
fbem-30774	86	13	providers	provider	NOUN
fbem-30774	86	14	further	far	ADV
fbem-30774	86	15	reinforce	reinforce	VERB
fbem-30774	86	16	the	the	DET
fbem-30774	86	17	perception	perception	NOUN
fbem-30774	86	18	of	of	ADP
fbem-30774	86	19	others	other	NOUN
fbem-30774	86	20	’	'	PUNCT
fbem-30774	86	21	presence	presence	NOUN
fbem-30774	86	22	,	,	PUNCT
fbem-30774	86	23	thereby	thereby	ADV
fbem-30774	86	24	increasing	increase	VERB
fbem-30774	86	25	social	social	ADJ
fbem-30774	86	26	presence	presence	NOUN
fbem-30774	86	27	.	.	PUNCT
fbem-30774	87	1	the	the	PRON
fbem-30774	87	2	higher	high	ADJ
fbem-30774	87	3	the	the	DET
fbem-30774	87	4	level	level	NOUN
fbem-30774	87	5	of	of	ADP
fbem-30774	87	6	social	social	ADJ
fbem-30774	87	7	presence	presence	NOUN
fbem-30774	87	8	,	,	PUNCT
fbem-30774	87	9	the	the	PRON
fbem-30774	87	10	better	well	ADJ
fbem-30774	87	11	the	the	DET
fbem-30774	87	12	customer	customer	NOUN
fbem-30774	87	13	experience	experience	NOUN
fbem-30774	87	14	,	,	PUNCT
fbem-30774	87	15	and	and	CCONJ
fbem-30774	87	16	the	the	PRON
fbem-30774	87	17	stronger	strong	ADJ
fbem-30774	87	18	the	the	DET
fbem-30774	87	19	relationship	relationship	NOUN
fbem-30774	87	20	between	between	ADP
fbem-30774	87	21	customer	customer	NOUN
fbem-30774	87	22	experience	experience	NOUN
fbem-30774	87	23	and	and	CCONJ
fbem-30774	87	24	perceived	perceive	VERB
fbem-30774	87	25	value	value	NOUN
fbem-30774	87	26	.	.	PUNCT
fbem-30774	88	1	therefore	therefore	ADV
fbem-30774	88	2	,	,	PUNCT
fbem-30774	88	3	social	social	ADJ
fbem-30774	88	4	presence	presence	NOUN
fbem-30774	88	5	is	be	AUX
fbem-30774	88	6	expected	expect	VERB
fbem-30774	88	7	to	to	PART
fbem-30774	88	8	positively	positively	ADV
fbem-30774	88	9	moderate	moderate	VERB
fbem-30774	88	10	this	this	DET
fbem-30774	88	11	relationship	relationship	NOUN
fbem-30774	88	12	in	in	ADP
fbem-30774	88	13	the	the	DET
fbem-30774	88	14	context	context	NOUN
fbem-30774	88	15	of	of	ADP
fbem-30774	88	16	e	e	NOUN
fbem-30774	88	17	-	-	NOUN
fbem-30774	88	18	commerce	commerce	NOUN
fbem-30774	88	19	live	live	ADJ
fbem-30774	88	20	streaming	streaming	NOUN
fbem-30774	88	21	.	.	PUNCT
fbem-30774	89	1	based	base	VERB
fbem-30774	89	2	on	on	ADP
fbem-30774	89	3	the	the	DET
fbem-30774	89	4	above	above	ADJ
fbem-30774	89	5	analysis	analysis	NOUN
fbem-30774	89	6	,	,	PUNCT
fbem-30774	89	7	the	the	DET
fbem-30774	89	8	following	follow	VERB
fbem-30774	89	9	hypothesis	hypothesis	NOUN
fbem-30774	89	10	is	be	AUX
fbem-30774	89	11	proposed	propose	VERB
fbem-30774	89	12	:	:	PUNCT
fbem-30774	89	13	h5	h5	PROPN
fbem-30774	89	14	:	:	PUNCT
fbem-30774	89	15	in	in	ADP
fbem-30774	89	16	the	the	DET
fbem-30774	89	17	context	context	NOUN
fbem-30774	89	18	of	of	ADP
fbem-30774	89	19	e	e	NOUN
fbem-30774	89	20	-	-	NOUN
fbem-30774	89	21	commerce	commerce	NOUN
fbem-30774	89	22	live	live	ADJ
fbem-30774	89	23	streaming	streaming	NOUN
fbem-30774	89	24	,	,	PUNCT
fbem-30774	89	25	social	social	ADJ
fbem-30774	89	26	presence	presence	NOUN
fbem-30774	89	27	positively	positively	ADV
fbem-30774	89	28	moderates	moderate	VERB
fbem-30774	89	29	the	the	DET
fbem-30774	89	30	relationship	relationship	NOUN
fbem-30774	89	31	between	between	ADP
fbem-30774	89	32	customer	customer	NOUN
fbem-30774	89	33	experience	experience	NOUN
fbem-30774	89	34	and	and	CCONJ
fbem-30774	89	35	perceived	perceive	VERB
fbem-30774	89	36	value	value	NOUN
fbem-30774	89	37	.	.	PUNCT
fbem-30774	90	1	3	3	X
fbem-30774	90	2	.	.	X
fbem-30774	90	3	empirical	empirical	ADJ
fbem-30774	90	4	study	study	NOUN
fbem-30774	90	5	3.1	3.1	NUM
fbem-30774	90	6	.	.	PUNCT
fbem-30774	90	7	questionnaire	questionnaire	NOUN
fbem-30774	90	8	design	design	VERB
fbem-30774	90	9	the	the	DET
fbem-30774	90	10	objective	objective	NOUN
fbem-30774	90	11	of	of	ADP
fbem-30774	90	12	this	this	DET
fbem-30774	90	13	questionnaire	questionnaire	NOUN
fbem-30774	90	14	is	be	AUX
fbem-30774	90	15	to	to	PART
fbem-30774	90	16	collect	collect	VERB
fbem-30774	90	17	recent	recent	ADJ
fbem-30774	90	18	shopping	shopping	NOUN
fbem-30774	90	19	behavior	behavior	NOUN
fbem-30774	90	20	data	datum	NOUN
fbem-30774	90	21	from	from	ADP
fbem-30774	90	22	users	user	NOUN
fbem-30774	90	23	of	of	ADP
fbem-30774	90	24	e	e	NOUN
fbem-30774	90	25	-	-	NOUN
fbem-30774	90	26	commerce	commerce	NOUN
fbem-30774	90	27	live	live	ADJ
fbem-30774	90	28	streaming	streaming	NOUN
fbem-30774	90	29	platforms	platform	NOUN
fbem-30774	90	30	.	.	PUNCT
fbem-30774	91	1	the	the	DET
fbem-30774	91	2	questionnaire	questionnaire	NOUN
fbem-30774	91	3	is	be	AUX
fbem-30774	91	4	divided	divide	VERB
fbem-30774	91	5	into	into	ADP
fbem-30774	91	6	two	two	NUM
fbem-30774	91	7	main	main	ADJ
fbem-30774	91	8	sections	section	NOUN
fbem-30774	91	9	:	:	PUNCT
fbem-30774	91	10	the	the	DET
fbem-30774	91	11	first	first	ADJ
fbem-30774	91	12	focuses	focus	VERB
fbem-30774	91	13	on	on	ADP
fbem-30774	91	14	measuring	measure	VERB
fbem-30774	91	15	the	the	DET
fbem-30774	91	16	four	four	NUM
fbem-30774	91	17	core	core	NOUN
fbem-30774	91	18	variables	variable	NOUN
fbem-30774	91	19	—	—	PUNCT
fbem-30774	91	20	customer	customer	NOUN
fbem-30774	91	21	experience	experience	NOUN
fbem-30774	91	22	,	,	PUNCT
fbem-30774	91	23	customer	customer	NOUN
fbem-30774	91	24	stickiness	stickiness	NOUN
fbem-30774	91	25	,	,	PUNCT
fbem-30774	91	26	perceived	perceive	VERB
fbem-30774	91	27	value	value	NOUN
fbem-30774	91	28	,	,	PUNCT
fbem-30774	91	29	and	and	CCONJ
fbem-30774	91	30	social	social	ADJ
fbem-30774	91	31	presence	presence	NOUN
fbem-30774	91	32	;	;	PUNCT
fbem-30774	91	33	the	the	DET
fbem-30774	91	34	second	second	ADJ
fbem-30774	91	35	collects	collect	VERB
fbem-30774	91	36	basic	basic	ADJ
fbem-30774	91	37	demographic	demographic	ADJ
fbem-30774	91	38	information	information	NOUN
fbem-30774	91	39	such	such	ADJ
fbem-30774	91	40	as	as	ADP
fbem-30774	91	41	gender	gender	NOUN
fbem-30774	91	42	and	and	CCONJ
fbem-30774	91	43	age	age	NOUN
fbem-30774	91	44	.	.	PUNCT
fbem-30774	92	1	the	the	DET
fbem-30774	92	2	questionnaire	questionnaire	NOUN
fbem-30774	92	3	items	item	NOUN
fbem-30774	92	4	are	be	AUX
fbem-30774	92	5	adapted	adapt	VERB
fbem-30774	92	6	from	from	ADP
fbem-30774	92	7	well	well	ADV
fbem-30774	92	8	-	-	PUNCT
fbem-30774	92	9	established	establish	VERB
fbem-30774	92	10	measurement	measurement	NOUN
fbem-30774	92	11	scales	scale	NOUN
fbem-30774	92	12	in	in	ADP
fbem-30774	92	13	existing	exist	VERB
fbem-30774	92	14	domestic	domestic	ADJ
fbem-30774	92	15	and	and	CCONJ
fbem-30774	92	16	international	international	ADJ
fbem-30774	92	17	literature	literature	NOUN
fbem-30774	92	18	,	,	PUNCT
fbem-30774	92	19	and	and	CCONJ
fbem-30774	92	20	have	have	AUX
fbem-30774	92	21	been	be	AUX
fbem-30774	92	22	modified	modify	VERB
fbem-30774	92	23	to	to	PART
fbem-30774	92	24	suit	suit	VERB
fbem-30774	92	25	the	the	DET
fbem-30774	92	26	specific	specific	ADJ
fbem-30774	92	27	context	context	NOUN
fbem-30774	92	28	of	of	ADP
fbem-30774	92	29	e	e	NOUN
fbem-30774	92	30	-	-	NOUN
fbem-30774	92	31	commerce	commerce	NOUN
fbem-30774	92	32	live	live	ADJ
fbem-30774	92	33	streaming	streaming	NOUN
fbem-30774	92	34	,	,	PUNCT
fbem-30774	92	35	ensuring	ensure	VERB
fbem-30774	92	36	relevance	relevance	NOUN
fbem-30774	92	37	and	and	CCONJ
fbem-30774	92	38	validity	validity	NOUN
fbem-30774	92	39	within	within	ADP
fbem-30774	92	40	this	this	DET
fbem-30774	92	41	research	research	NOUN
fbem-30774	92	42	framework	framework	NOUN
fbem-30774	92	43	.	.	PUNCT
fbem-30774	93	1	all	all	DET
fbem-30774	93	2	constructs	construct	NOUN
fbem-30774	93	3	are	be	AUX
fbem-30774	93	4	measured	measure	VERB
fbem-30774	93	5	using	use	VERB
fbem-30774	93	6	a	a	DET
fbem-30774	93	7	five	five	NUM
fbem-30774	93	8	-	-	PUNCT
fbem-30774	93	9	point	point	NOUN
fbem-30774	93	10	likert	likert	ADJ
fbem-30774	93	11	scale	scale	NOUN
fbem-30774	93	12	,	,	PUNCT
fbem-30774	93	13	where	where	SCONJ
fbem-30774	93	14	scores	score	NOUN
fbem-30774	93	15	from	from	ADP
fbem-30774	93	16	1	1	NUM
fbem-30774	93	17	to	to	PART
fbem-30774	93	18	5	5	NUM
fbem-30774	93	19	represent	represent	VERB
fbem-30774	93	20	responses	response	NOUN
fbem-30774	93	21	ranging	range	VERB
fbem-30774	93	22	from	from	ADP
fbem-30774	93	23	“	"	PUNCT
fbem-30774	93	24	strongly	strongly	ADV
fbem-30774	93	25	disagree	disagree	VERB
fbem-30774	93	26	”	"	PUNCT
fbem-30774	93	27	to	to	PART
fbem-30774	93	28	“	"	PUNCT
fbem-30774	93	29	strongly	strongly	ADV
fbem-30774	93	30	agree	agree	VERB
fbem-30774	93	31	.	.	PUNCT
fbem-30774	93	32	”	"	PUNCT
fbem-30774	94	1	specifically	specifically	ADV
fbem-30774	94	2	:	:	PUNCT
fbem-30774	94	3	customer	customer	NOUN
fbem-30774	94	4	experience	experience	NOUN
fbem-30774	94	5	is	be	AUX
fbem-30774	94	6	measured	measure	VERB
fbem-30774	94	7	using	use	VERB
fbem-30774	94	8	a	a	DET
fbem-30774	94	9	20	20	NUM
fbem-30774	94	10	-	-	PUNCT
fbem-30774	94	11	item	item	NOUN
fbem-30774	94	12	scale	scale	NOUN
fbem-30774	94	13	adapted	adapt	VERB
fbem-30774	94	14	from	from	ADP
fbem-30774	94	15	arnould	arnould	PROPN
fbem-30774	94	16	and	and	CCONJ
fbem-30774	94	17	caroline	caroline	PROPN
fbem-30774	95	1	[	[	X
fbem-30774	95	2	31–32	31–32	PROPN
fbem-30774	95	3	]	]	PUNCT
fbem-30774	95	4	;	;	PUNCT
fbem-30774	95	5	perceived	perceive	VERB
fbem-30774	95	6	value	value	NOUN
fbem-30774	95	7	is	be	AUX
fbem-30774	95	8	measured	measure	VERB
fbem-30774	95	9	with	with	ADP
fbem-30774	95	10	a	a	DET
fbem-30774	95	11	3	3	NUM
fbem-30774	95	12	-	-	PUNCT
fbem-30774	95	13	item	item	NOUN
fbem-30774	95	14	scale	scale	NOUN
fbem-30774	95	15	based	base	VERB
fbem-30774	95	16	on	on	ADP
fbem-30774	95	17	wang	wang	PROPN
fbem-30774	95	18	juan	juan	PROPN
fbem-30774	95	19	's	's	PART
fbem-30774	95	20	instrument	instrument	NOUN
fbem-30774	95	21	[	[	X
fbem-30774	95	22	33	33	NUM
fbem-30774	95	23	]	]	X
fbem-30774	95	24	;	;	PUNCT
fbem-30774	95	25	social	social	ADJ
fbem-30774	95	26	presence	presence	NOUN
fbem-30774	95	27	is	be	AUX
fbem-30774	95	28	measured	measure	VERB
fbem-30774	95	29	using	use	VERB
fbem-30774	95	30	a	a	DET
fbem-30774	95	31	3	3	NUM
fbem-30774	95	32	-	-	PUNCT
fbem-30774	95	33	item	item	NOUN
fbem-30774	95	34	scale	scale	NOUN
fbem-30774	95	35	adapted	adapt	VERB
fbem-30774	95	36	from	from	ADP
fbem-30774	95	37	mu	mu	PROPN
fbem-30774	95	38	chunyan	chunyan	PROPN
fbem-30774	95	39	's	's	PART
fbem-30774	95	40	work	work	NOUN
fbem-30774	96	1	[	[	X
fbem-30774	96	2	34	34	NUM
fbem-30774	96	3	]	]	SYM
fbem-30774	96	4	.	.	PUNCT
fbem-30774	97	1	3.2	3.2	NUM
fbem-30774	97	2	.	.	PUNCT
fbem-30774	98	1	data	datum	NOUN
fbem-30774	98	2	collection	collection	NOUN
fbem-30774	98	3	during	during	ADP
fbem-30774	98	4	the	the	DET
fbem-30774	98	5	data	data	NOUN
fbem-30774	98	6	collection	collection	NOUN
fbem-30774	98	7	phase	phase	NOUN
fbem-30774	98	8	,	,	PUNCT
fbem-30774	98	9	this	this	DET
fbem-30774	98	10	study	study	NOUN
fbem-30774	98	11	employed	employ	VERB
fbem-30774	98	12	an	an	DET
fbem-30774	98	13	online	online	ADJ
fbem-30774	98	14	questionnaire	questionnaire	NOUN
fbem-30774	98	15	distributed	distribute	VERB
fbem-30774	98	16	via	via	ADP
fbem-30774	98	17	popular	popular	ADJ
fbem-30774	98	18	social	social	ADJ
fbem-30774	98	19	media	medium	NOUN
fbem-30774	98	20	platforms	platform	NOUN
fbem-30774	98	21	such	such	ADJ
fbem-30774	98	22	as	as	ADP
fbem-30774	98	23	wechat	wechat	PROPN
fbem-30774	98	24	,	,	PUNCT
fbem-30774	98	25	qq	qq	INTJ
fbem-30774	98	26	,	,	PUNCT
fbem-30774	98	27	and	and	CCONJ
fbem-30774	98	28	weibo	weibo	VERB
fbem-30774	98	29	.	.	PUNCT
fbem-30774	99	1	to	to	PART
fbem-30774	99	2	enhance	enhance	VERB
fbem-30774	99	3	the	the	DET
fbem-30774	99	4	representativeness	representativeness	NOUN
fbem-30774	99	5	of	of	ADP
fbem-30774	99	6	the	the	DET
fbem-30774	99	7	sample	sample	NOUN
fbem-30774	99	8	,	,	PUNCT
fbem-30774	99	9	the	the	DET
fbem-30774	99	10	questionnaire	questionnaire	NOUN
fbem-30774	99	11	was	be	AUX
fbem-30774	99	12	widely	widely	ADV
fbem-30774	99	13	disseminated	disseminate	VERB
fbem-30774	99	14	through	through	ADP
fbem-30774	99	15	extensive	extensive	ADJ
fbem-30774	99	16	sharing	sharing	NOUN
fbem-30774	99	17	.	.	PUNCT
fbem-30774	100	1	the	the	DET
fbem-30774	100	2	formal	formal	ADJ
fbem-30774	100	3	distribution	distribution	NOUN
fbem-30774	100	4	period	period	NOUN
fbem-30774	100	5	began	begin	VERB
fbem-30774	100	6	on	on	ADP
fbem-30774	100	7	march	march	PROPN
fbem-30774	100	8	10	10	NUM
fbem-30774	100	9	,	,	PUNCT
fbem-30774	100	10	2024	2024	NUM
fbem-30774	100	11	,	,	PUNCT
fbem-30774	100	12	and	and	CCONJ
fbem-30774	100	13	lasted	last	VERB
fbem-30774	100	14	for	for	ADP
fbem-30774	100	15	15	15	NUM
fbem-30774	100	16	days	day	NOUN
fbem-30774	100	17	.	.	PUNCT
fbem-30774	101	1	a	a	DET
fbem-30774	101	2	total	total	NOUN
fbem-30774	101	3	of	of	ADP
fbem-30774	101	4	325	325	NUM
fbem-30774	101	5	responses	response	NOUN
fbem-30774	101	6	were	be	AUX
fbem-30774	101	7	collected	collect	VERB
fbem-30774	101	8	.	.	PUNCT
fbem-30774	102	1	after	after	ADP
fbem-30774	102	2	a	a	DET
fbem-30774	102	3	rigorous	rigorous	ADJ
fbem-30774	102	4	screening	screening	NOUN
fbem-30774	102	5	process	process	NOUN
fbem-30774	102	6	,	,	PUNCT
fbem-30774	102	7	38	38	NUM
fbem-30774	102	8	responses	response	NOUN
fbem-30774	102	9	from	from	ADP
fbem-30774	102	10	participants	participant	NOUN
fbem-30774	102	11	who	who	PRON
fbem-30774	102	12	had	have	AUX
fbem-30774	102	13	never	never	ADV
fbem-30774	102	14	watched	watch	VERB
fbem-30774	102	15	e	e	NOUN
fbem-30774	102	16	-	-	NOUN
fbem-30774	102	17	commerce	commerce	NOUN
fbem-30774	102	18	live	live	ADJ
fbem-30774	102	19	streaming	streaming	NOUN
fbem-30774	102	20	and	and	CCONJ
fbem-30774	102	21	7	7	NUM
fbem-30774	102	22	evidently	evidently	ADV
fbem-30774	102	23	invalid	invalid	ADJ
fbem-30774	102	24	responses	response	NOUN
fbem-30774	102	25	were	be	AUX
fbem-30774	102	26	excluded	exclude	VERB
fbem-30774	102	27	.	.	PUNCT
fbem-30774	103	1	ultimately	ultimately	ADV
fbem-30774	103	2	,	,	PUNCT
fbem-30774	103	3	280	280	NUM
fbem-30774	103	4	valid	valid	ADJ
fbem-30774	103	5	responses	response	NOUN
fbem-30774	103	6	were	be	AUX
fbem-30774	103	7	retained	retain	VERB
fbem-30774	103	8	,	,	PUNCT
fbem-30774	103	9	resulting	result	VERB
fbem-30774	103	10	in	in	ADP
fbem-30774	103	11	an	an	DET
fbem-30774	103	12	effective	effective	ADJ
fbem-30774	103	13	response	response	NOUN
fbem-30774	103	14	rate	rate	NOUN
fbem-30774	103	15	of	of	ADP
fbem-30774	103	16	86.15	86.15	NUM
fbem-30774	103	17	%	%	NOUN
fbem-30774	103	18	.	.	PUNCT
fbem-30774	104	1	3.3	3.3	NUM
fbem-30774	104	2	.	.	PUNCT
fbem-30774	105	1	sample	sample	NOUN
fbem-30774	105	2	characteristics	characteristic	NOUN
fbem-30774	105	3	the	the	DET
fbem-30774	105	4	demographic	demographic	ADJ
fbem-30774	105	5	characteristics	characteristic	NOUN
fbem-30774	105	6	of	of	ADP
fbem-30774	105	7	the	the	DET
fbem-30774	105	8	sample	sample	NOUN
fbem-30774	105	9	,	,	PUNCT
fbem-30774	105	10	including	include	VERB
fbem-30774	105	11	gender	gender	NOUN
fbem-30774	105	12	,	,	PUNCT
fbem-30774	105	13	age	age	NOUN
fbem-30774	105	14	,	,	PUNCT
fbem-30774	105	15	occupation	occupation	NOUN
fbem-30774	105	16	,	,	PUNCT
fbem-30774	105	17	income	income	NOUN
fbem-30774	105	18	level	level	NOUN
fbem-30774	105	19	,	,	PUNCT
fbem-30774	105	20	weekly	weekly	ADJ
fbem-30774	105	21	viewing	view	VERB
fbem-30774	105	22	frequency	frequency	NOUN
fbem-30774	105	23	,	,	PUNCT
fbem-30774	105	24	and	and	CCONJ
fbem-30774	105	25	monthly	monthly	ADJ
fbem-30774	105	26	purchase	purchase	NOUN
fbem-30774	105	27	frequency	frequency	NOUN
fbem-30774	105	28	,	,	PUNCT
fbem-30774	105	29	were	be	AUX
fbem-30774	105	30	analyzed	analyze	VERB
fbem-30774	105	31	using	use	VERB
fbem-30774	105	32	spss	spss	PROPN
fbem-30774	105	33	27.0	27.0	NUM
fbem-30774	105	34	.	.	PUNCT
fbem-30774	106	1	the	the	DET
fbem-30774	106	2	composition	composition	NOUN
fbem-30774	106	3	of	of	ADP
fbem-30774	106	4	the	the	DET
fbem-30774	106	5	sample	sample	NOUN
fbem-30774	106	6	closely	closely	ADV
fbem-30774	106	7	aligns	align	VERB
fbem-30774	106	8	with	with	ADP
fbem-30774	106	9	the	the	DET
fbem-30774	106	10	consumer	consumer	NOUN
fbem-30774	106	11	profile	profile	NOUN
fbem-30774	106	12	described	describe	VERB
fbem-30774	106	13	in	in	ADP
fbem-30774	106	14	the	the	DET
fbem-30774	106	15	online	online	ADJ
fbem-30774	106	16	survey	survey	NOUN
fbem-30774	106	17	report	report	NOUN
fbem-30774	106	18	on	on	ADP
fbem-30774	106	19	customer	customer	NOUN
fbem-30774	106	20	satisfaction	satisfaction	NOUN
fbem-30774	106	21	in	in	ADP
fbem-30774	106	22	livestreaming	livestreame	VERB
fbem-30774	106	23	ecommerce	ecommerce	NOUN
fbem-30774	106	24	shopping	shopping	NOUN
fbem-30774	106	25	by	by	ADP
fbem-30774	106	26	the	the	DET
fbem-30774	106	27	china	china	PROPN
fbem-30774	106	28	consumers	consumers	PROPN
fbem-30774	106	29	association	association	PROPN
fbem-30774	106	30	[	[	X
fbem-30774	106	31	35	35	NUM
fbem-30774	106	32	]	]	PUNCT
fbem-30774	106	33	.	.	PUNCT
fbem-30774	107	1	a	a	DET
fbem-30774	107	2	large	large	ADJ
fbem-30774	107	3	proportion	proportion	NOUN
fbem-30774	107	4	of	of	ADP
fbem-30774	107	5	the	the	DET
fbem-30774	107	6	sample	sample	NOUN
fbem-30774	107	7	consisted	consist	VERB
fbem-30774	107	8	of	of	ADP
fbem-30774	107	9	young	young	ADJ
fbem-30774	107	10	people	people	NOUN
fbem-30774	107	11	,	,	PUNCT
fbem-30774	107	12	students	student	NOUN
fbem-30774	107	13	,	,	PUNCT
fbem-30774	107	14	and	and	CCONJ
fbem-30774	107	15	corporate	corporate	ADJ
fbem-30774	107	16	employees	employee	NOUN
fbem-30774	107	17	,	,	PUNCT
fbem-30774	107	18	indicating	indicate	VERB
fbem-30774	107	19	the	the	DET
fbem-30774	107	20	sample	sample	NOUN
fbem-30774	107	21	's	's	PART
fbem-30774	107	22	representativeness	representativeness	NOUN
fbem-30774	107	23	.	.	PUNCT
fbem-30774	108	1	specifically	specifically	ADV
fbem-30774	108	2	,	,	PUNCT
fbem-30774	108	3	52.5	52.5	NUM
fbem-30774	108	4	%	%	NOUN
fbem-30774	108	5	of	of	ADP
fbem-30774	108	6	the	the	DET
fbem-30774	108	7	respondents	respondent	NOUN
fbem-30774	108	8	were	be	AUX
fbem-30774	108	9	female	female	ADJ
fbem-30774	108	10	and	and	CCONJ
fbem-30774	108	11	47.5	47.5	NUM
fbem-30774	108	12	%	%	NOUN
fbem-30774	108	13	were	be	AUX
fbem-30774	108	14	male	male	ADJ
fbem-30774	108	15	,	,	PUNCT
fbem-30774	108	16	reflecting	reflect	VERB
fbem-30774	108	17	a	a	DET
fbem-30774	108	18	relatively	relatively	ADV
fbem-30774	108	19	balanced	balanced	ADJ
fbem-30774	108	20	gender	gender	NOUN
fbem-30774	108	21	distribution	distribution	NOUN
fbem-30774	108	22	with	with	ADP
fbem-30774	108	23	a	a	DET
fbem-30774	108	24	slight	slight	ADJ
fbem-30774	108	25	female	female	ADJ
fbem-30774	108	26	majority	majority	NOUN
fbem-30774	108	27	.	.	PUNCT
fbem-30774	109	1	respondents	respondent	NOUN
fbem-30774	109	2	aged	age	VERB
fbem-30774	109	3	18–25	18–25	NUM
fbem-30774	109	4	accounted	account	VERB
fbem-30774	109	5	for	for	ADP
fbem-30774	109	6	the	the	DET
fbem-30774	109	7	largest	large	ADJ
fbem-30774	109	8	group	group	NOUN
fbem-30774	109	9	at	at	ADP
fbem-30774	109	10	28.21	28.21	NUM
fbem-30774	109	11	%	%	NOUN
fbem-30774	109	12	,	,	PUNCT
fbem-30774	109	13	while	while	SCONJ
fbem-30774	109	14	those	those	PRON
fbem-30774	109	15	aged	aged	ADJ
fbem-30774	109	16	56	56	NUM
fbem-30774	109	17	and	and	CCONJ
fbem-30774	109	18	above	above	ADV
fbem-30774	109	19	represented	represent	VERB
fbem-30774	109	20	the	the	DET
fbem-30774	109	21	smallest	small	ADJ
fbem-30774	109	22	proportion	proportion	NOUN
fbem-30774	109	23	at	at	ADP
fbem-30774	109	24	5	5	NUM
fbem-30774	109	25	%	%	NOUN
fbem-30774	109	26	.	.	PUNCT
fbem-30774	110	1	students	student	NOUN
fbem-30774	110	2	and	and	CCONJ
fbem-30774	110	3	white	white	ADJ
fbem-30774	110	4	-	-	PUNCT
fbem-30774	110	5	collar	collar	NOUN
fbem-30774	110	6	/	/	SYM
fbem-30774	110	7	general	general	ADJ
fbem-30774	110	8	office	office	NOUN
fbem-30774	110	9	workers	worker	NOUN
fbem-30774	110	10	were	be	AUX
fbem-30774	110	11	the	the	DET
fbem-30774	110	12	two	two	NUM
fbem-30774	110	13	largest	large	ADJ
fbem-30774	110	14	occupational	occupational	ADJ
fbem-30774	110	15	groups	group	NOUN
fbem-30774	110	16	,	,	PUNCT
fbem-30774	110	17	with	with	ADP
fbem-30774	110	18	75	75	NUM
fbem-30774	110	19	and	and	CCONJ
fbem-30774	110	20	72	72	NUM
fbem-30774	110	21	respondents	respondent	NOUN
fbem-30774	110	22	respectively	respectively	ADV
fbem-30774	110	23	,	,	PUNCT
fbem-30774	110	24	accounting	account	VERB
fbem-30774	110	25	for	for	ADP
fbem-30774	110	26	26.79	26.79	NUM
fbem-30774	110	27	%	%	NOUN
fbem-30774	110	28	and	and	CCONJ
fbem-30774	110	29	25.71	25.71	NUM
fbem-30774	110	30	%	%	NOUN
fbem-30774	110	31	.	.	PUNCT
fbem-30774	111	1	the	the	DET
fbem-30774	111	2	largest	large	ADJ
fbem-30774	111	3	148	148	NUM
fbem-30774	111	4	income	income	NOUN
fbem-30774	111	5	segment	segment	NOUN
fbem-30774	111	6	was	be	AUX
fbem-30774	111	7	the	the	DET
fbem-30774	111	8	rmb	rmb	ADJ
fbem-30774	111	9	5,001–10,000	5,001–10,000	NUM
fbem-30774	111	10	range	range	NOUN
fbem-30774	111	11	,	,	PUNCT
fbem-30774	111	12	comprising	comprise	VERB
fbem-30774	111	13	22.50	22.50	NUM
fbem-30774	111	14	%	%	NOUN
fbem-30774	111	15	of	of	ADP
fbem-30774	111	16	respondents	respondent	NOUN
fbem-30774	111	17	.	.	PUNCT
fbem-30774	112	1	3.4	3.4	NUM
fbem-30774	112	2	.	.	PUNCT
fbem-30774	113	1	reliability	reliability	NOUN
fbem-30774	113	2	analysis	analysis	NOUN
fbem-30774	113	3	cronbach	cronbach	NOUN
fbem-30774	113	4	's	's	PART
fbem-30774	113	5	α	α	NOUN
fbem-30774	113	6	coefficient	coefficient	NOUN
fbem-30774	113	7	was	be	AUX
fbem-30774	113	8	used	use	VERB
fbem-30774	113	9	to	to	PART
fbem-30774	113	10	assess	assess	VERB
fbem-30774	113	11	the	the	DET
fbem-30774	113	12	internal	internal	ADJ
fbem-30774	113	13	consistency	consistency	NOUN
fbem-30774	113	14	reliability	reliability	NOUN
fbem-30774	113	15	of	of	ADP
fbem-30774	113	16	the	the	DET
fbem-30774	113	17	questionnaire	questionnaire	NOUN
fbem-30774	113	18	.	.	PUNCT
fbem-30774	114	1	as	as	SCONJ
fbem-30774	114	2	shown	show	VERB
fbem-30774	114	3	in	in	ADP
fbem-30774	114	4	table	table	NOUN
fbem-30774	114	5	1	1	NUM
fbem-30774	114	6	,	,	PUNCT
fbem-30774	114	7	the	the	DET
fbem-30774	114	8	cronbach	cronbach	NOUN
fbem-30774	114	9	’s	’s	PART
fbem-30774	114	10	α	α	NOUN
fbem-30774	114	11	values	value	NOUN
fbem-30774	114	12	for	for	ADP
fbem-30774	114	13	pre	pre	ADJ
fbem-30774	114	14	-	-	ADJ
fbem-30774	114	15	purchase	purchase	ADJ
fbem-30774	114	16	experience	experience	NOUN
fbem-30774	114	17	,	,	PUNCT
fbem-30774	114	18	during	during	ADP
fbem-30774	114	19	-	-	PUNCT
fbem-30774	114	20	purchase	purchase	NOUN
fbem-30774	114	21	experience	experience	NOUN
fbem-30774	114	22	,	,	PUNCT
fbem-30774	114	23	post	post	ADJ
fbem-30774	114	24	-	-	ADJ
fbem-30774	114	25	purchase	purchase	ADJ
fbem-30774	114	26	experience	experience	NOUN
fbem-30774	114	27	,	,	PUNCT
fbem-30774	114	28	social	social	ADJ
fbem-30774	114	29	presence	presence	NOUN
fbem-30774	114	30	,	,	PUNCT
fbem-30774	114	31	perceived	perceive	VERB
fbem-30774	114	32	value	value	NOUN
fbem-30774	114	33	,	,	PUNCT
fbem-30774	114	34	and	and	CCONJ
fbem-30774	114	35	behavioral	behavioral	ADJ
fbem-30774	114	36	stickiness	stickiness	NOUN
fbem-30774	114	37	all	all	PRON
fbem-30774	114	38	exceeded	exceed	VERB
fbem-30774	114	39	0.80	0.80	NUM
fbem-30774	114	40	.	.	PUNCT
fbem-30774	115	1	the	the	DET
fbem-30774	115	2	α	α	PROPN
fbem-30774	115	3	coefficient	coefficient	NOUN
fbem-30774	115	4	for	for	ADP
fbem-30774	115	5	psychological	psychological	ADJ
fbem-30774	115	6	stickiness	stickiness	NOUN
fbem-30774	115	7	was	be	AUX
fbem-30774	115	8	above	above	ADP
fbem-30774	115	9	0.70	0.70	NUM
fbem-30774	115	10	.	.	PUNCT
fbem-30774	116	1	these	these	DET
fbem-30774	116	2	results	result	NOUN
fbem-30774	116	3	indicate	indicate	VERB
fbem-30774	116	4	that	that	SCONJ
fbem-30774	116	5	the	the	DET
fbem-30774	116	6	reliability	reliability	NOUN
fbem-30774	116	7	of	of	ADP
fbem-30774	116	8	the	the	DET
fbem-30774	116	9	questionnaire	questionnaire	NOUN
fbem-30774	116	10	data	datum	NOUN
fbem-30774	116	11	meets	meet	VERB
fbem-30774	116	12	acceptable	acceptable	ADJ
fbem-30774	116	13	academic	academic	ADJ
fbem-30774	116	14	standards	standard	NOUN
fbem-30774	116	15	.	.	PUNCT
fbem-30774	117	1	table	table	NOUN
fbem-30774	117	2	1	1	NUM
fbem-30774	117	3	.	.	PUNCT
fbem-30774	118	1	cronbach	cronbach	PROPN
fbem-30774	118	2	’s	’s	PART
fbem-30774	118	3	alpha	alpha	NOUN
fbem-30774	118	4	reliability	reliability	NOUN
fbem-30774	118	5	analysis	analysis	NOUN
fbem-30774	118	6	dimension	dimension	NOUN
fbem-30774	118	7	cronbach	cronbach	NOUN
fbem-30774	118	8	’s	’s	PART
fbem-30774	118	9	α	α	NOUN
fbem-30774	118	10	number	number	NOUN
fbem-30774	118	11	of	of	ADP
fbem-30774	118	12	items	item	NOUN
fbem-30774	118	13	pre	pre	ADJ
fbem-30774	118	14	-	-	ADJ
fbem-30774	118	15	purchase	purchase	ADJ
fbem-30774	118	16	experience	experience	NOUN
fbem-30774	118	17	0.909	0.909	NUM
fbem-30774	118	18	8	8	NUM
fbem-30774	118	19	during	during	ADP
fbem-30774	118	20	purchase	purchase	NOUN
fbem-30774	118	21	experience	experience	NOUN
fbem-30774	118	22	0.867	0.867	NUM
fbem-30774	118	23	6	6	NUM
fbem-30774	118	24	post	post	ADJ
fbem-30774	118	25	-	-	ADJ
fbem-30774	118	26	purchase	purchase	ADJ
fbem-30774	118	27	experience	experience	NOUN
fbem-30774	118	28	0.874	0.874	NUM
fbem-30774	118	29	6	6	NUM
fbem-30774	118	30	social	social	ADJ
fbem-30774	118	31	presence	presence	NOUN
fbem-30774	118	32	0.829	0.829	NUM
fbem-30774	118	33	3	3	NUM
fbem-30774	118	34	psychological	psychological	ADJ
fbem-30774	118	35	stickines	stickine	NOUN
fbem-30774	118	36	0.789	0.789	NUM
fbem-30774	118	37	3	3	NUM
fbem-30774	118	38	perceived	perceive	VERB
fbem-30774	118	39	value	value	NOUN
fbem-30774	118	40	0.807	0.807	NUM
fbem-30774	118	41	3	3	NUM
fbem-30774	118	42	behavioral	behavioral	ADJ
fbem-30774	118	43	stickiness	stickiness	NOUN
fbem-30774	118	44	0.882	0.882	NUM
fbem-30774	118	45	4	4	NUM
fbem-30774	118	46	3.5	3.5	NUM
fbem-30774	118	47	.	.	PUNCT
fbem-30774	119	1	validity	validity	NOUN
fbem-30774	119	2	analysis	analysis	NOUN
fbem-30774	119	3	to	to	PART
fbem-30774	119	4	assess	assess	VERB
fbem-30774	119	5	the	the	DET
fbem-30774	119	6	validity	validity	NOUN
fbem-30774	119	7	of	of	ADP
fbem-30774	119	8	the	the	DET
fbem-30774	119	9	measurement	measurement	NOUN
fbem-30774	119	10	model	model	NOUN
fbem-30774	119	11	,	,	PUNCT
fbem-30774	119	12	this	this	DET
fbem-30774	119	13	study	study	NOUN
fbem-30774	119	14	examined	examine	VERB
fbem-30774	119	15	the	the	DET
fbem-30774	119	16	average	average	ADJ
fbem-30774	119	17	variance	variance	NOUN
fbem-30774	119	18	extracted	extract	VERB
fbem-30774	119	19	(	(	PUNCT
fbem-30774	119	20	ave	ave	NOUN
fbem-30774	119	21	)	)	PUNCT
fbem-30774	119	22	and	and	CCONJ
fbem-30774	119	23	composite	composite	ADJ
fbem-30774	119	24	reliability	reliability	NOUN
fbem-30774	119	25	(	(	PUNCT
fbem-30774	119	26	cr	cr	NOUN
fbem-30774	119	27	)	)	PUNCT
fbem-30774	119	28	for	for	ADP
fbem-30774	119	29	each	each	DET
fbem-30774	119	30	construct	construct	NOUN
fbem-30774	119	31	.	.	PUNCT
fbem-30774	120	1	the	the	DET
fbem-30774	120	2	results	result	NOUN
fbem-30774	120	3	showed	show	VERB
fbem-30774	120	4	that	that	SCONJ
fbem-30774	120	5	all	all	DET
fbem-30774	120	6	cr	cr	ADP
fbem-30774	120	7	values	value	NOUN
fbem-30774	120	8	exceeded	exceed	VERB
fbem-30774	120	9	the	the	DET
fbem-30774	120	10	recommended	recommend	VERB
fbem-30774	120	11	threshold	threshold	NOUN
fbem-30774	120	12	of	of	ADP
fbem-30774	120	13	0.70	0.70	NUM
fbem-30774	120	14	,	,	PUNCT
fbem-30774	120	15	indicating	indicate	VERB
fbem-30774	120	16	high	high	ADJ
fbem-30774	120	17	internal	internal	ADJ
fbem-30774	120	18	consistency	consistency	NOUN
fbem-30774	120	19	among	among	ADP
fbem-30774	120	20	the	the	DET
fbem-30774	120	21	measurement	measurement	NOUN
fbem-30774	120	22	items	item	NOUN
fbem-30774	120	23	within	within	ADP
fbem-30774	120	24	each	each	DET
fbem-30774	120	25	latent	latent	NOUN
fbem-30774	120	26	variable	variable	NOUN
fbem-30774	120	27	,	,	PUNCT
fbem-30774	120	28	and	and	CCONJ
fbem-30774	120	29	confirming	confirm	VERB
fbem-30774	120	30	that	that	SCONJ
fbem-30774	120	31	these	these	DET
fbem-30774	120	32	items	item	NOUN
fbem-30774	120	33	collectively	collectively	ADV
fbem-30774	120	34	explain	explain	VERB
fbem-30774	120	35	the	the	DET
fbem-30774	120	36	underlying	underlie	VERB
fbem-30774	120	37	construct	construct	NOUN
fbem-30774	120	38	effectively	effectively	ADV
fbem-30774	120	39	.	.	PUNCT
fbem-30774	121	1	furthermore	furthermore	ADV
fbem-30774	121	2	,	,	PUNCT
fbem-30774	121	3	all	all	DET
fbem-30774	121	4	ave	ave	NOUN
fbem-30774	121	5	values	value	NOUN
fbem-30774	121	6	were	be	AUX
fbem-30774	121	7	greater	great	ADJ
fbem-30774	121	8	than	than	ADP
fbem-30774	121	9	0.50	0.50	NUM
fbem-30774	121	10	,	,	PUNCT
fbem-30774	121	11	demonstrating	demonstrate	VERB
fbem-30774	121	12	satisfactory	satisfactory	ADJ
fbem-30774	121	13	convergent	convergent	NOUN
fbem-30774	121	14	validity	validity	NOUN
fbem-30774	121	15	.	.	PUNCT
fbem-30774	122	1	additionally	additionally	ADV
fbem-30774	122	2	,	,	PUNCT
fbem-30774	122	3	the	the	DET
fbem-30774	122	4	square	square	ADJ
fbem-30774	122	5	root	root	NOUN
fbem-30774	122	6	of	of	ADP
fbem-30774	122	7	the	the	DET
fbem-30774	122	8	ave	ave	NOUN
fbem-30774	122	9	for	for	ADP
fbem-30774	122	10	each	each	DET
fbem-30774	122	11	construct	construct	NOUN
fbem-30774	122	12	was	be	AUX
fbem-30774	122	13	higher	high	ADJ
fbem-30774	122	14	than	than	ADP
fbem-30774	122	15	the	the	DET
fbem-30774	122	16	correlations	correlation	NOUN
fbem-30774	122	17	between	between	ADP
fbem-30774	122	18	that	that	DET
fbem-30774	122	19	construct	construct	NOUN
fbem-30774	122	20	and	and	CCONJ
fbem-30774	122	21	all	all	DET
fbem-30774	122	22	other	other	ADJ
fbem-30774	122	23	constructs	construct	NOUN
fbem-30774	122	24	,	,	PUNCT
fbem-30774	122	25	confirming	confirm	VERB
fbem-30774	122	26	that	that	SCONJ
fbem-30774	122	27	the	the	DET
fbem-30774	122	28	measurement	measurement	NOUN
fbem-30774	122	29	scales	scale	VERB
fbem-30774	122	30	exhibit	exhibit	VERB
fbem-30774	122	31	strong	strong	ADJ
fbem-30774	122	32	discriminant	discriminant	ADJ
fbem-30774	122	33	validity	validity	NOUN
fbem-30774	122	34	.	.	PUNCT
fbem-30774	123	1	3.6	3.6	NUM
fbem-30774	123	2	.	.	PUNCT
fbem-30774	124	1	regression	regression	VERB
fbem-30774	124	2	analysis	analysis	NOUN
fbem-30774	124	3	as	as	SCONJ
fbem-30774	124	4	shown	show	VERB
fbem-30774	124	5	in	in	ADP
fbem-30774	124	6	table	table	NOUN
fbem-30774	124	7	2	2	NUM
fbem-30774	124	8	,	,	PUNCT
fbem-30774	124	9	in	in	ADP
fbem-30774	124	10	model	model	NOUN
fbem-30774	124	11	m1	m1	PROPN
fbem-30774	124	12	,	,	PUNCT
fbem-30774	124	13	the	the	DET
fbem-30774	124	14	standardized	standardized	ADJ
fbem-30774	124	15	regression	regression	NOUN
fbem-30774	124	16	coefficients	coefficient	NOUN
fbem-30774	124	17	(	(	PUNCT
fbem-30774	124	18	β	β	NOUN
fbem-30774	124	19	)	)	PUNCT
fbem-30774	124	20	for	for	ADP
fbem-30774	124	21	customer	customer	NOUN
fbem-30774	124	22	experience	experience	NOUN
fbem-30774	124	23	and	and	CCONJ
fbem-30774	124	24	perceived	perceive	VERB
fbem-30774	124	25	value	value	NOUN
fbem-30774	124	26	are	be	AUX
fbem-30774	124	27	0.482	0.482	NUM
fbem-30774	124	28	(	(	PUNCT
fbem-30774	124	29	t	t	NOUN
fbem-30774	124	30	=	=	PUNCT
fbem-30774	124	31	8.711	8.711	NUM
fbem-30774	124	32	,	,	PUNCT
fbem-30774	124	33	p	p	X
fbem-30774	124	34	<	<	X
fbem-30774	124	35	0.01	0.01	NUM
fbem-30774	124	36	)	)	PUNCT
fbem-30774	124	37	and	and	CCONJ
fbem-30774	124	38	0.257	0.257	NUM
fbem-30774	124	39	(	(	PUNCT
fbem-30774	124	40	t	t	NOUN
fbem-30774	124	41	=	=	SYM
fbem-30774	124	42	4.621	4.621	NUM
fbem-30774	124	43	,	,	PUNCT
fbem-30774	124	44	p	p	X
fbem-30774	124	45	<	<	X
fbem-30774	124	46	0.01	0.01	NUM
fbem-30774	124	47	)	)	PUNCT
fbem-30774	124	48	,	,	PUNCT
fbem-30774	124	49	respectively	respectively	ADV
fbem-30774	124	50	.	.	PUNCT
fbem-30774	125	1	these	these	DET
fbem-30774	125	2	results	result	NOUN
fbem-30774	125	3	indicate	indicate	VERB
fbem-30774	125	4	that	that	SCONJ
fbem-30774	125	5	both	both	PRON
fbem-30774	125	6	customer	customer	NOUN
fbem-30774	125	7	experience	experience	NOUN
fbem-30774	125	8	and	and	CCONJ
fbem-30774	125	9	perceived	perceive	VERB
fbem-30774	125	10	value	value	NOUN
fbem-30774	125	11	have	have	VERB
fbem-30774	125	12	a	a	DET
fbem-30774	125	13	significant	significant	ADJ
fbem-30774	125	14	positive	positive	ADJ
fbem-30774	125	15	effect	effect	NOUN
fbem-30774	125	16	on	on	ADP
fbem-30774	125	17	customer	customer	NOUN
fbem-30774	125	18	stickiness	stickiness	NOUN
fbem-30774	125	19	,	,	PUNCT
fbem-30774	125	20	thereby	thereby	ADV
fbem-30774	125	21	supporting	support	VERB
fbem-30774	125	22	hypotheses	hypothesis	NOUN
fbem-30774	125	23	h1	h1	ADJ
fbem-30774	125	24	and	and	CCONJ
fbem-30774	125	25	h2	h2	NOUN
fbem-30774	125	26	.	.	PUNCT
fbem-30774	126	1	in	in	ADP
fbem-30774	126	2	model	model	NOUN
fbem-30774	126	3	m2	m2	PROPN
fbem-30774	126	4	,	,	PUNCT
fbem-30774	126	5	the	the	DET
fbem-30774	126	6	β	β	PROPN
fbem-30774	126	7	values	value	NOUN
fbem-30774	126	8	for	for	ADP
fbem-30774	126	9	customer	customer	NOUN
fbem-30774	126	10	experience	experience	NOUN
fbem-30774	126	11	and	and	CCONJ
fbem-30774	126	12	perceived	perceive	VERB
fbem-30774	126	13	value	value	NOUN
fbem-30774	126	14	are	be	AUX
fbem-30774	126	15	0.394	0.394	NUM
fbem-30774	126	16	(	(	PUNCT
fbem-30774	126	17	t	t	NOUN
fbem-30774	126	18	=	=	SYM
fbem-30774	126	19	6.481	6.481	NUM
fbem-30774	126	20	,	,	PUNCT
fbem-30774	126	21	p	p	X
fbem-30774	126	22	<	<	X
fbem-30774	126	23	0.01	0.01	NUM
fbem-30774	126	24	)	)	PUNCT
fbem-30774	126	25	and	and	CCONJ
fbem-30774	126	26	0.232	0.232	NUM
fbem-30774	126	27	(	(	PUNCT
fbem-30774	126	28	t	t	NOUN
fbem-30774	126	29	=	=	SYM
fbem-30774	126	30	3.812	3.812	NUM
fbem-30774	126	31	,	,	PUNCT
fbem-30774	126	32	p	p	X
fbem-30774	126	33	=	=	PUNCT
fbem-30774	126	34	0.000	0.000	NUM
fbem-30774	126	35	<	<	X
fbem-30774	126	36	0.01	0.01	NUM
fbem-30774	126	37	)	)	PUNCT
fbem-30774	126	38	,	,	PUNCT
fbem-30774	126	39	respectively	respectively	ADV
fbem-30774	126	40	,	,	PUNCT
fbem-30774	126	41	suggesting	suggest	VERB
fbem-30774	126	42	that	that	SCONJ
fbem-30774	126	43	customer	customer	NOUN
fbem-30774	126	44	experience	experience	NOUN
fbem-30774	126	45	and	and	CCONJ
fbem-30774	126	46	perceived	perceive	VERB
fbem-30774	126	47	value	value	NOUN
fbem-30774	126	48	significantly	significantly	ADV
fbem-30774	126	49	and	and	CCONJ
fbem-30774	126	50	positively	positively	ADV
fbem-30774	126	51	influence	influence	VERB
fbem-30774	126	52	psychological	psychological	ADJ
fbem-30774	126	53	stickiness	stickiness	NOUN
fbem-30774	126	54	.	.	PUNCT
fbem-30774	127	1	therefore	therefore	ADV
fbem-30774	127	2	,	,	PUNCT
fbem-30774	127	3	hypotheses	hypothese	VERB
fbem-30774	127	4	h1a	h1a	NOUN
fbem-30774	127	5	and	and	CCONJ
fbem-30774	127	6	h3a	h3a	NOUN
fbem-30774	127	7	are	be	AUX
fbem-30774	127	8	supported	support	VERB
fbem-30774	127	9	.	.	PUNCT
fbem-30774	128	1	in	in	ADP
fbem-30774	128	2	model	model	NOUN
fbem-30774	128	3	m3	m3	PROPN
fbem-30774	128	4	,	,	PUNCT
fbem-30774	128	5	customer	customer	NOUN
fbem-30774	128	6	experience	experience	NOUN
fbem-30774	128	7	and	and	CCONJ
fbem-30774	128	8	perceived	perceive	VERB
fbem-30774	128	9	value	value	NOUN
fbem-30774	128	10	exhibit	exhibit	VERB
fbem-30774	128	11	β	β	NOUN
fbem-30774	128	12	values	value	NOUN
fbem-30774	128	13	of	of	ADP
fbem-30774	128	14	0.464	0.464	NUM
fbem-30774	128	15	(	(	PUNCT
fbem-30774	128	16	t	t	NOUN
fbem-30774	128	17	=	=	SYM
fbem-30774	128	18	7.938	7.938	NUM
fbem-30774	128	19	,	,	PUNCT
fbem-30774	128	20	p	p	X
fbem-30774	128	21	<	<	X
fbem-30774	128	22	0.01	0.01	NUM
fbem-30774	128	23	)	)	PUNCT
fbem-30774	128	24	and	and	CCONJ
fbem-30774	128	25	0.226	0.226	NUM
fbem-30774	128	26	(	(	PUNCT
fbem-30774	128	27	t	t	NOUN
fbem-30774	128	28	=	=	NUM
fbem-30774	128	29	3.854	3.854	NUM
fbem-30774	128	30	,	,	PUNCT
fbem-30774	128	31	p	p	X
fbem-30774	128	32	<	<	X
fbem-30774	128	33	0.01	0.01	NUM
fbem-30774	128	34	)	)	PUNCT
fbem-30774	128	35	,	,	PUNCT
fbem-30774	128	36	respectively	respectively	ADV
fbem-30774	128	37	,	,	PUNCT
fbem-30774	128	38	indicating	indicate	VERB
fbem-30774	128	39	that	that	SCONJ
fbem-30774	128	40	both	both	DET
fbem-30774	128	41	variables	variable	NOUN
fbem-30774	128	42	significantly	significantly	ADV
fbem-30774	128	43	and	and	CCONJ
fbem-30774	128	44	positively	positively	ADV
fbem-30774	128	45	affect	affect	VERB
fbem-30774	128	46	behavioral	behavioral	ADJ
fbem-30774	128	47	stickiness	stickiness	NOUN
fbem-30774	128	48	.	.	PUNCT
fbem-30774	129	1	thus	thus	ADV
fbem-30774	129	2	,	,	PUNCT
fbem-30774	129	3	hypotheses	hypothese	VERB
fbem-30774	129	4	h1b	h1b	PROPN
fbem-30774	129	5	and	and	CCONJ
fbem-30774	129	6	h3b	h3b	NOUN
fbem-30774	129	7	are	be	AUX
fbem-30774	129	8	supported	support	VERB
fbem-30774	129	9	.	.	PUNCT
fbem-30774	130	1	in	in	ADP
fbem-30774	130	2	model	model	PROPN
fbem-30774	130	3	m4	m4	PROPN
fbem-30774	130	4	,	,	PUNCT
fbem-30774	130	5	the	the	DET
fbem-30774	130	6	β	β	NOUN
fbem-30774	130	7	value	value	NOUN
fbem-30774	130	8	for	for	ADP
fbem-30774	130	9	customer	customer	NOUN
fbem-30774	130	10	experience	experience	NOUN
fbem-30774	130	11	is	be	AUX
fbem-30774	130	12	0.592	0.592	NUM
fbem-30774	130	13	(	(	PUNCT
fbem-30774	130	14	t	t	NOUN
fbem-30774	130	15	=	=	PUNCT
fbem-30774	130	16	12.185	12.185	NUM
fbem-30774	130	17	,	,	PUNCT
fbem-30774	130	18	p	p	X
fbem-30774	130	19	<	<	X
fbem-30774	130	20	0.01	0.01	NUM
fbem-30774	130	21	)	)	PUNCT
fbem-30774	130	22	,	,	PUNCT
fbem-30774	130	23	indicating	indicate	VERB
fbem-30774	130	24	a	a	DET
fbem-30774	130	25	significant	significant	ADJ
fbem-30774	130	26	positive	positive	ADJ
fbem-30774	130	27	relationship	relationship	NOUN
fbem-30774	130	28	between	between	ADP
fbem-30774	130	29	customer	customer	NOUN
fbem-30774	130	30	experience	experience	NOUN
fbem-30774	130	31	and	and	CCONJ
fbem-30774	130	32	perceived	perceive	VERB
fbem-30774	130	33	value	value	NOUN
fbem-30774	130	34	.	.	PUNCT
fbem-30774	131	1	therefore	therefore	ADV
fbem-30774	131	2	,	,	PUNCT
fbem-30774	131	3	hypothesis	hypothesis	NOUN
fbem-30774	131	4	h3	h3	NOUN
fbem-30774	131	5	is	be	AUX
fbem-30774	131	6	supported	support	VERB
fbem-30774	131	7	.	.	PUNCT
fbem-30774	132	1	table	table	NOUN
fbem-30774	132	2	2	2	NUM
fbem-30774	132	3	.	.	X
fbem-30774	133	1	regression	regression	VERB
fbem-30774	133	2	analysis	analysis	NOUN
fbem-30774	133	3	independent	independent	ADJ
fbem-30774	133	4	variable	variable	ADJ
fbem-30774	133	5	customer	customer	NOUN
fbem-30774	133	6	stickiness	stickiness	NOUN
fbem-30774	133	7	psychological	psychological	ADJ
fbem-30774	133	8	stickiness	stickiness	NOUN
fbem-30774	133	9	behavioral	behavioral	ADJ
fbem-30774	133	10	stickiness	stickiness	NOUN
fbem-30774	133	11	perceived	perceive	VERB
fbem-30774	133	12	value	value	NOUN
fbem-30774	133	13	m1	m1	PROPN
fbem-30774	133	14	m2	m2	PROPN
fbem-30774	133	15	m3	m3	PROPN
fbem-30774	133	16	m4	m4	PROPN
fbem-30774	133	17	𝛽(t	𝛽(t	NOUN
fbem-30774	133	18	)	)	PUNCT
fbem-30774	133	19	customer	customer	NOUN
fbem-30774	133	20	experience	experience	NOUN
fbem-30774	133	21	0.482**(8.711	0.482**(8.711	NOUN
fbem-30774	133	22	)	)	PUNCT
fbem-30774	134	1	0.394**(6.481	0.394**(6.481	NUM
fbem-30774	134	2	)	)	PUNCT
fbem-30774	134	3	0.464**(7.938	0.464**(7.938	PROPN
fbem-30774	134	4	)	)	PUNCT
fbem-30774	134	5	0.592**(12.185	0.592**(12.185	NUM
fbem-30774	134	6	)	)	PUNCT
fbem-30774	134	7	perceived	perceive	VERB
fbem-30774	134	8	value	value	NOUN
fbem-30774	134	9	0.257**(4.621	0.257**(4.621	NOUN
fbem-30774	134	10	)	)	PUNCT
fbem-30774	134	11	0.232**(3.812	0.232**(3.812	NOUN
fbem-30774	134	12	)	)	PUNCT
fbem-30774	134	13	0.226**(3.854	0.226**(3.854	NUM
fbem-30774	134	14	)	)	PUNCT
fbem-30774	134	15	r²	r²	VERB
fbem-30774	134	16	0.467	0.467	NUM
fbem-30774	134	17	0.358	0.358	NUM
fbem-30774	134	18	0.405	0.405	NUM
fbem-30774	134	19	0.362	0.362	NUM
fbem-30774	134	20	adjusted	adjust	VERB
fbem-30774	134	21	r²	r²	VERB
fbem-30774	134	22	0.451	0.451	NUM
fbem-30774	134	23	0.339	0.339	NUM
fbem-30774	134	24	0.387	0.387	NUM
fbem-30774	134	25	0.346	0.346	NUM
fbem-30774	134	26	f	f	PROPN
fbem-30774	134	27	29.695	29.695	NUM
fbem-30774	134	28	18.898	18.898	NUM
fbem-30774	134	29	23.02	23.02	NUM
fbem-30774	134	30	22.059	22.059	NUM
fbem-30774	134	31	*	*	PUNCT
fbem-30774	134	32	p<0.05	p<0.05	NOUN
fbem-30774	134	33	,	,	PUNCT
fbem-30774	134	34	*	*	PUNCT
fbem-30774	134	35	*	*	PUNCT
fbem-30774	134	36	p<0.01	p<0.01	PRON
fbem-30774	134	37	this	this	DET
fbem-30774	134	38	study	study	NOUN
fbem-30774	134	39	further	far	ADV
fbem-30774	134	40	investigated	investigate	VERB
fbem-30774	134	41	the	the	DET
fbem-30774	134	42	relationships	relationship	NOUN
fbem-30774	134	43	among	among	ADP
fbem-30774	134	44	pre	pre	ADJ
fbem-30774	134	45	-	-	ADJ
fbem-30774	134	46	purchase	purchase	ADJ
fbem-30774	134	47	experience	experience	NOUN
fbem-30774	134	48	,	,	PUNCT
fbem-30774	134	49	during	during	ADP
fbem-30774	134	50	-	-	PUNCT
fbem-30774	134	51	purchase	purchase	NOUN
fbem-30774	134	52	experience	experience	NOUN
fbem-30774	134	53	,	,	PUNCT
fbem-30774	134	54	postpurchase	postpurchase	NOUN
fbem-30774	134	55	experience	experience	NOUN
fbem-30774	134	56	,	,	PUNCT
fbem-30774	134	57	perceived	perceive	VERB
fbem-30774	134	58	value	value	NOUN
fbem-30774	134	59	,	,	PUNCT
fbem-30774	134	60	and	and	CCONJ
fbem-30774	134	61	customer	customer	NOUN
fbem-30774	134	62	stickiness	stickiness	NOUN
fbem-30774	134	63	(	(	PUNCT
fbem-30774	134	64	including	include	VERB
fbem-30774	134	65	psychological	psychological	ADJ
fbem-30774	134	66	stickiness	stickiness	NOUN
fbem-30774	134	67	and	and	CCONJ
fbem-30774	134	68	behavioral	behavioral	ADJ
fbem-30774	134	69	stickiness	stickiness	NOUN
fbem-30774	134	70	)	)	PUNCT
fbem-30774	134	71	.	.	PUNCT
fbem-30774	135	1	the	the	DET
fbem-30774	135	2	empirical	empirical	ADJ
fbem-30774	135	3	results	result	NOUN
fbem-30774	135	4	demonstrate	demonstrate	VERB
fbem-30774	135	5	that	that	SCONJ
fbem-30774	135	6	prepurchase	prepurchase	PROPN
fbem-30774	135	7	experience	experience	NOUN
fbem-30774	135	8	,	,	PUNCT
fbem-30774	135	9	during	during	ADP
fbem-30774	135	10	-	-	PUNCT
fbem-30774	135	11	purchase	purchase	NOUN
fbem-30774	135	12	experience	experience	NOUN
fbem-30774	135	13	,	,	PUNCT
fbem-30774	135	14	and	and	CCONJ
fbem-30774	135	15	postpurchase	postpurchase	NOUN
fbem-30774	135	16	experience	experience	NOUN
fbem-30774	135	17	each	each	PRON
fbem-30774	135	18	exert	exert	VERB
fbem-30774	135	19	a	a	DET
fbem-30774	135	20	significant	significant	ADJ
fbem-30774	135	21	positive	positive	ADJ
fbem-30774	135	22	influence	influence	NOUN
fbem-30774	135	23	on	on	ADP
fbem-30774	135	24	customer	customer	NOUN
fbem-30774	135	25	stickiness	stickiness	NOUN
fbem-30774	135	26	,	,	PUNCT
fbem-30774	135	27	encompassing	encompass	VERB
fbem-30774	135	28	both	both	CCONJ
fbem-30774	135	29	psychological	psychological	ADJ
fbem-30774	135	30	and	and	CCONJ
fbem-30774	135	31	behavioral	behavioral	ADJ
fbem-30774	135	32	dimensions	dimension	NOUN
fbem-30774	135	33	.	.	PUNCT
fbem-30774	136	1	3.7	3.7	NUM
fbem-30774	136	2	.	.	PUNCT
fbem-30774	137	1	mediation	mediation	NOUN
fbem-30774	137	2	effect	effect	NOUN
fbem-30774	137	3	analysis	analysis	NOUN
fbem-30774	137	4	this	this	DET
fbem-30774	137	5	study	study	NOUN
fbem-30774	137	6	employed	employ	VERB
fbem-30774	137	7	the	the	DET
fbem-30774	137	8	bootstrap	bootstrap	NOUN
fbem-30774	137	9	method	method	NOUN
fbem-30774	137	10	to	to	PART
fbem-30774	137	11	test	test	VERB
fbem-30774	137	12	mediation	mediation	NOUN
fbem-30774	137	13	effects	effect	NOUN
fbem-30774	137	14	following	follow	VERB
fbem-30774	137	15	the	the	DET
fbem-30774	137	16	three	three	NUM
fbem-30774	137	17	-	-	PUNCT
fbem-30774	137	18	step	step	NOUN
fbem-30774	137	19	procedure	procedure	NOUN
fbem-30774	137	20	.	.	PUNCT
fbem-30774	138	1	the	the	DET
fbem-30774	138	2	number	number	NOUN
fbem-30774	138	3	of	of	ADP
fbem-30774	138	4	bootstrap	bootstrap	NOUN
fbem-30774	138	5	samples	sample	NOUN
fbem-30774	138	6	was	be	AUX
fbem-30774	138	7	set	set	VERB
fbem-30774	138	8	at	at	ADP
fbem-30774	138	9	5,000	5,000	NUM
fbem-30774	138	10	,	,	PUNCT
fbem-30774	138	11	and	and	CCONJ
fbem-30774	138	12	mediation	mediation	NOUN
fbem-30774	138	13	testing	testing	NOUN
fbem-30774	138	14	was	be	AUX
fbem-30774	138	15	conducted	conduct	VERB
fbem-30774	138	16	at	at	ADP
fbem-30774	138	17	the	the	DET
fbem-30774	138	18	95	95	NUM
fbem-30774	138	19	%	%	NOUN
fbem-30774	138	20	confidence	confidence	NOUN
fbem-30774	138	21	level	level	NOUN
fbem-30774	138	22	.	.	PUNCT
fbem-30774	139	1	a	a	DET
fbem-30774	139	2	mediation	mediation	NOUN
fbem-30774	139	3	effect	effect	NOUN
fbem-30774	139	4	is	be	AUX
fbem-30774	139	5	considered	consider	VERB
fbem-30774	139	6	statistically	statistically	ADV
fbem-30774	139	7	significant	significant	ADJ
fbem-30774	139	8	if	if	SCONJ
fbem-30774	139	9	the	the	DET
fbem-30774	139	10	confidence	confidence	NOUN
fbem-30774	139	11	interval	interval	NOUN
fbem-30774	139	12	(	(	PUNCT
fbem-30774	139	13	ci	ci	NOUN
fbem-30774	139	14	)	)	PUNCT
fbem-30774	139	15	of	of	ADP
fbem-30774	139	16	the	the	DET
fbem-30774	139	17	indirect	indirect	ADJ
fbem-30774	139	18	effect	effect	NOUN
fbem-30774	139	19	does	do	AUX
fbem-30774	139	20	not	not	PART
fbem-30774	139	21	include	include	VERB
fbem-30774	139	22	zero	zero	NUM
fbem-30774	139	23	.	.	PUNCT
fbem-30774	139	24	149	149	NUM
fbem-30774	139	25	table	table	NOUN
fbem-30774	139	26	3	3	NUM
fbem-30774	139	27	.	.	X
fbem-30774	139	28	bootstrap	bootstrap	NOUN
fbem-30774	139	29	mediation	mediation	NOUN
fbem-30774	139	30	effect	effect	NOUN
fbem-30774	139	31	analysis	analysis	NOUN
fbem-30774	139	32	pathway	pathway	NOUN
fbem-30774	139	33	effect	effect	NOUN
fbem-30774	139	34	value	value	NOUN
fbem-30774	139	35	standard	standard	ADJ
fbem-30774	139	36	error	error	NOUN
fbem-30774	139	37	95	95	NUM
fbem-30774	139	38	%	%	NOUN
fbem-30774	139	39	confidence	confidence	NOUN
fbem-30774	139	40	interval	interval	NOUN
fbem-30774	139	41	lower	low	ADJ
fbem-30774	139	42	upper	upper	ADJ
fbem-30774	139	43	customer	customer	NOUN
fbem-30774	139	44	experience	experience	NOUN
fbem-30774	139	45	→	→	PUNCT
fbem-30774	139	46	perceived	perceive	VERB
fbem-30774	139	47	value	value	NOUN
fbem-30774	139	48	→	→	SYM
fbem-30774	139	49	customer	customer	NOUN
fbem-30774	139	50	stickiness	stickiness	NOUN
fbem-30774	139	51	0.230	0.230	NUM
fbem-30774	139	52	0.066	0.066	NUM
fbem-30774	139	53	0.104	0.104	NUM
fbem-30774	139	54	0.364	0.364	NUM
fbem-30774	139	55	customer	customer	NOUN
fbem-30774	139	56	experience	experience	NOUN
fbem-30774	139	57	→	→	PUNCT
fbem-30774	139	58	perceived	perceive	VERB
fbem-30774	139	59	value	value	NOUN
fbem-30774	139	60	→	→	SYM
fbem-30774	139	61	psychological	psychological	ADJ
fbem-30774	139	62	stickiness	stickiness	NOUN
fbem-30774	139	63	0.223	0.223	NUM
fbem-30774	139	64	0.073	0.073	NUM
fbem-30774	139	65	0.091	0.091	NUM
fbem-30774	139	66	0.370	0.370	NUM
fbem-30774	139	67	customer	customer	NOUN
fbem-30774	139	68	experience	experience	NOUN
fbem-30774	139	69	→	→	PUNCT
fbem-30774	139	70	perceived	perceive	VERB
fbem-30774	139	71	value	value	NOUN
fbem-30774	139	72	→	→	SYM
fbem-30774	139	73	behavioral	behavioral	ADJ
fbem-30774	139	74	stickiness	stickiness	NOUN
fbem-30774	139	75	0.237	0.237	NUM
fbem-30774	139	76	0.080	0.080	NUM
fbem-30774	139	77	0.093	0.093	NUM
fbem-30774	139	78	0.404	0.404	NUM
fbem-30774	139	79	as	as	SCONJ
fbem-30774	139	80	shown	show	VERB
fbem-30774	139	81	in	in	ADP
fbem-30774	139	82	table	table	NOUN
fbem-30774	139	83	3	3	NUM
fbem-30774	139	84	the	the	DET
fbem-30774	139	85	confidence	confidence	NOUN
fbem-30774	139	86	intervals	interval	NOUN
fbem-30774	139	87	for	for	ADP
fbem-30774	139	88	the	the	DET
fbem-30774	139	89	mediation	mediation	NOUN
fbem-30774	139	90	effects	effect	NOUN
fbem-30774	139	91	across	across	ADP
fbem-30774	139	92	all	all	DET
fbem-30774	139	93	tested	test	VERB
fbem-30774	139	94	paths	path	NOUN
fbem-30774	139	95	do	do	AUX
fbem-30774	139	96	not	not	PART
fbem-30774	139	97	contain	contain	VERB
fbem-30774	139	98	zero	zero	NUM
fbem-30774	139	99	,	,	PUNCT
fbem-30774	139	100	indicating	indicate	VERB
fbem-30774	139	101	the	the	DET
fbem-30774	139	102	presence	presence	NOUN
fbem-30774	139	103	of	of	ADP
fbem-30774	139	104	significant	significant	ADJ
fbem-30774	139	105	mediation	mediation	NOUN
fbem-30774	139	106	effects	effect	NOUN
fbem-30774	139	107	.	.	PUNCT
fbem-30774	140	1	specifically	specifically	ADV
fbem-30774	140	2	,	,	PUNCT
fbem-30774	140	3	for	for	ADP
fbem-30774	140	4	the	the	DET
fbem-30774	140	5	path	path	NOUN
fbem-30774	140	6	customer	customer	NOUN
fbem-30774	140	7	experience	experience	NOUN
fbem-30774	140	8	→	→	PUNCT
fbem-30774	140	9	perceived	perceive	VERB
fbem-30774	140	10	value	value	NOUN
fbem-30774	140	11	→	→	SYM
fbem-30774	140	12	customer	customer	NOUN
fbem-30774	140	13	stickiness	stickiness	NOUN
fbem-30774	140	14	,	,	PUNCT
fbem-30774	140	15	the	the	DET
fbem-30774	140	16	unstandardized	unstandardized	ADJ
fbem-30774	140	17	indirect	indirect	ADJ
fbem-30774	140	18	effect	effect	NOUN
fbem-30774	140	19	is	be	AUX
fbem-30774	140	20	0.230	0.230	NUM
fbem-30774	140	21	,	,	PUNCT
fbem-30774	140	22	with	with	ADP
fbem-30774	140	23	a	a	DET
fbem-30774	140	24	95	95	NUM
fbem-30774	140	25	%	%	NOUN
fbem-30774	140	26	confidence	confidence	NOUN
fbem-30774	140	27	interval	interval	NOUN
fbem-30774	140	28	of	of	ADP
fbem-30774	140	29	[	[	X
fbem-30774	140	30	0.104	0.104	NUM
fbem-30774	140	31	,	,	PUNCT
fbem-30774	140	32	0.364	0.364	NUM
fbem-30774	140	33	]	]	PUNCT
fbem-30774	140	34	,	,	PUNCT
fbem-30774	140	35	which	which	PRON
fbem-30774	140	36	excludes	exclude	VERB
fbem-30774	140	37	zero	zero	NUM
fbem-30774	140	38	.	.	PUNCT
fbem-30774	141	1	this	this	PRON
fbem-30774	141	2	confirms	confirm	VERB
fbem-30774	141	3	the	the	DET
fbem-30774	141	4	significance	significance	NOUN
fbem-30774	141	5	of	of	ADP
fbem-30774	141	6	the	the	DET
fbem-30774	141	7	mediating	mediate	VERB
fbem-30774	141	8	role	role	NOUN
fbem-30774	141	9	of	of	ADP
fbem-30774	141	10	perceived	perceive	VERB
fbem-30774	141	11	value	value	NOUN
fbem-30774	141	12	,	,	PUNCT
fbem-30774	141	13	thus	thus	ADV
fbem-30774	141	14	supporting	support	VERB
fbem-30774	141	15	hypothesis	hypothesis	NOUN
fbem-30774	141	16	h4	h4	NOUN
fbem-30774	141	17	.	.	PUNCT
fbem-30774	142	1	3.8	3.8	NUM
fbem-30774	142	2	.	.	PUNCT
fbem-30774	143	1	moderation	moderation	NOUN
fbem-30774	143	2	effect	effect	NOUN
fbem-30774	143	3	analysis	analysis	NOUN
fbem-30774	143	4	as	as	SCONJ
fbem-30774	143	5	shown	show	VERB
fbem-30774	143	6	in	in	ADP
fbem-30774	143	7	table	table	NOUN
fbem-30774	143	8	4	4	NUM
fbem-30774	143	9	,	,	PUNCT
fbem-30774	143	10	the	the	DET
fbem-30774	143	11	regression	regression	NOUN
fbem-30774	143	12	coefficient	coefficient	NOUN
fbem-30774	143	13	(	(	PUNCT
fbem-30774	143	14	β	β	NOUN
fbem-30774	143	15	)	)	PUNCT
fbem-30774	143	16	of	of	ADP
fbem-30774	143	17	customer	customer	NOUN
fbem-30774	143	18	experience	experience	NOUN
fbem-30774	143	19	in	in	ADP
fbem-30774	143	20	model	model	NOUN
fbem-30774	143	21	m6	m6	PROPN
fbem-30774	143	22	is	be	AUX
fbem-30774	143	23	positive	positive	ADJ
fbem-30774	143	24	and	and	CCONJ
fbem-30774	143	25	statistically	statistically	ADV
fbem-30774	143	26	significant	significant	ADJ
fbem-30774	143	27	.	.	PUNCT
fbem-30774	144	1	moreover	moreover	ADV
fbem-30774	144	2	,	,	PUNCT
fbem-30774	144	3	the	the	DET
fbem-30774	144	4	interaction	interaction	NOUN
fbem-30774	144	5	term	term	NOUN
fbem-30774	144	6	between	between	ADP
fbem-30774	144	7	customer	customer	NOUN
fbem-30774	144	8	experience	experience	NOUN
fbem-30774	144	9	and	and	CCONJ
fbem-30774	144	10	social	social	ADJ
fbem-30774	144	11	presence	presence	NOUN
fbem-30774	144	12	yields	yield	VERB
fbem-30774	144	13	a	a	DET
fbem-30774	144	14	β	β	NOUN
fbem-30774	144	15	value	value	NOUN
fbem-30774	144	16	of	of	ADP
fbem-30774	144	17	0.132	0.132	NUM
fbem-30774	144	18	(	(	PUNCT
fbem-30774	144	19	t	t	NOUN
fbem-30774	144	20	=	=	PUNCT
fbem-30774	144	21	2.719	2.719	NUM
fbem-30774	144	22	,	,	PUNCT
fbem-30774	144	23	p	p	X
fbem-30774	144	24	<	<	X
fbem-30774	144	25	0.01	0.01	NUM
fbem-30774	144	26	)	)	PUNCT
fbem-30774	144	27	,	,	PUNCT
fbem-30774	144	28	indicating	indicate	VERB
fbem-30774	144	29	that	that	SCONJ
fbem-30774	144	30	social	social	ADJ
fbem-30774	144	31	presence	presence	NOUN
fbem-30774	144	32	significantly	significantly	ADV
fbem-30774	144	33	and	and	CCONJ
fbem-30774	144	34	positively	positively	ADV
fbem-30774	144	35	moderates	moderate	VERB
fbem-30774	144	36	the	the	DET
fbem-30774	144	37	relationship	relationship	NOUN
fbem-30774	144	38	between	between	ADP
fbem-30774	144	39	customer	customer	NOUN
fbem-30774	144	40	experience	experience	NOUN
fbem-30774	144	41	and	and	CCONJ
fbem-30774	144	42	perceived	perceive	VERB
fbem-30774	144	43	value	value	NOUN
fbem-30774	144	44	.	.	PUNCT
fbem-30774	145	1	these	these	DET
fbem-30774	145	2	results	result	NOUN
fbem-30774	145	3	provide	provide	VERB
fbem-30774	145	4	empirical	empirical	ADJ
fbem-30774	145	5	support	support	NOUN
fbem-30774	145	6	for	for	ADP
fbem-30774	145	7	hypothesis	hypothesis	NOUN
fbem-30774	145	8	h5	h5	NOUN
fbem-30774	145	9	.	.	PUNCT
fbem-30774	146	1	table	table	NOUN
fbem-30774	146	2	4	4	NUM
fbem-30774	146	3	.	.	PUNCT
fbem-30774	147	1	moderation	moderation	NOUN
fbem-30774	147	2	effect	effect	NOUN
fbem-30774	147	3	analysis	analysis	NOUN
fbem-30774	147	4	results	result	VERB
fbem-30774	147	5	independent	independent	ADJ
fbem-30774	147	6	variable	variable	ADJ
fbem-30774	147	7	dependent	dependent	ADJ
fbem-30774	147	8	variable	variable	NOUN
fbem-30774	147	9	:	:	PUNCT
fbem-30774	147	10	perceived	perceive	VERB
fbem-30774	147	11	value	value	NOUN
fbem-30774	147	12	m4	m4	PROPN
fbem-30774	147	13	m5	m5	PROPN
fbem-30774	147	14	m6	m6	PROPN
fbem-30774	147	15	𝛽(t	𝛽(t	NOUN
fbem-30774	147	16	)	)	PUNCT
fbem-30774	147	17	customer	customer	NOUN
fbem-30774	147	18	experience	experience	NOUN
fbem-30774	147	19	0.592**(12.185	0.592**(12.185	NOUN
fbem-30774	147	20	)	)	PUNCT
fbem-30774	147	21	0.559**(11.565	0.559**(11.565	NUM
fbem-30774	147	22	)	)	PUNCT
fbem-30774	147	23	0.552**(11.549	0.552**(11.549	NUM
fbem-30774	147	24	)	)	PUNCT
fbem-30774	147	25	social	social	ADJ
fbem-30774	147	26	presence	presence	NOUN
fbem-30774	147	27	0.183**(3.732	0.183**(3.732	NOUN
fbem-30774	147	28	)	)	PUNCT
fbem-30774	147	29	0.218**(4.350	0.218**(4.350	PROPN
fbem-30774	147	30	)	)	PUNCT
fbem-30774	147	31	customer	customer	NOUN
fbem-30774	147	32	experience	experience	NOUN
fbem-30774	147	33	×	×	NOUN
fbem-30774	147	34	social	social	ADJ
fbem-30774	147	35	presence	presence	NOUN
fbem-30774	147	36	0.132**(2.719	0.132**(2.719	NOUN
fbem-30774	147	37	)	)	PUNCT
fbem-30774	147	38	r²	r²	VERB
fbem-30774	147	39	0.362	0.362	NUM
fbem-30774	147	40	0.393	0.393	NUM
fbem-30774	147	41	0.409	0.409	NUM
fbem-30774	147	42	adjusted	adjust	VERB
fbem-30774	147	43	r²	r²	NOUN
fbem-30774	147	44	0.346	0.346	NUM
fbem-30774	147	45	0.375	0.375	NUM
fbem-30774	147	46	0.390	0.390	NUM
fbem-30774	147	47	f	f	PROPN
fbem-30774	147	48	22.059	22.059	NUM
fbem-30774	147	49	21.960	21.960	NUM
fbem-30774	147	50	20.802	20.802	NUM
fbem-30774	147	51	*	*	PUNCT
fbem-30774	147	52	p<0.05	p<0.05	NOUN
fbem-30774	147	53	*	*	PUNCT
fbem-30774	147	54	*	*	PUNCT
fbem-30774	147	55	p<0.01	p<0.01	PRON
fbem-30774	147	56	this	this	DET
fbem-30774	147	57	study	study	NOUN
fbem-30774	147	58	further	far	ADV
fbem-30774	147	59	examined	examine	VERB
fbem-30774	147	60	the	the	DET
fbem-30774	147	61	moderating	moderate	VERB
fbem-30774	147	62	role	role	NOUN
fbem-30774	147	63	of	of	ADP
fbem-30774	147	64	social	social	ADJ
fbem-30774	147	65	presence	presence	NOUN
fbem-30774	147	66	in	in	ADP
fbem-30774	147	67	the	the	DET
fbem-30774	147	68	relationship	relationship	NOUN
fbem-30774	147	69	between	between	ADP
fbem-30774	147	70	customer	customer	NOUN
fbem-30774	147	71	experience	experience	NOUN
fbem-30774	147	72	(	(	PUNCT
fbem-30774	147	73	pre	pre	ADJ
fbem-30774	147	74	-	-	ADJ
fbem-30774	147	75	purchase	purchase	ADJ
fbem-30774	147	76	experience	experience	NOUN
fbem-30774	147	77	,	,	PUNCT
fbem-30774	147	78	during	during	ADP
fbem-30774	147	79	-	-	PUNCT
fbem-30774	147	80	purchase	purchase	NOUN
fbem-30774	147	81	experience	experience	NOUN
fbem-30774	147	82	,	,	PUNCT
fbem-30774	147	83	and	and	CCONJ
fbem-30774	147	84	post	post	ADJ
fbem-30774	147	85	-	-	ADJ
fbem-30774	147	86	purchase	purchase	ADJ
fbem-30774	147	87	experience	experience	NOUN
fbem-30774	147	88	)	)	PUNCT
fbem-30774	147	89	and	and	CCONJ
fbem-30774	147	90	perceived	perceive	VERB
fbem-30774	147	91	value	value	NOUN
fbem-30774	147	92	.	.	PUNCT
fbem-30774	148	1	the	the	DET
fbem-30774	148	2	interaction	interaction	NOUN
fbem-30774	148	3	terms	term	NOUN
fbem-30774	148	4	between	between	ADP
fbem-30774	148	5	pre	pre	ADJ
fbem-30774	148	6	-	-	ADJ
fbem-30774	148	7	purchase	purchase	ADJ
fbem-30774	148	8	experience	experience	NOUN
fbem-30774	148	9	×	×	NOUN
fbem-30774	148	10	social	social	ADJ
fbem-30774	148	11	presence	presence	NOUN
fbem-30774	148	12	(	(	PUNCT
fbem-30774	148	13	β	β	X
fbem-30774	148	14	=	=	PUNCT
fbem-30774	148	15	0.172	0.172	NUM
fbem-30774	148	16	,	,	PUNCT
fbem-30774	148	17	p	p	X
fbem-30774	148	18	<	<	X
fbem-30774	148	19	0.01	0.01	NUM
fbem-30774	148	20	)	)	PUNCT
fbem-30774	148	21	and	and	CCONJ
fbem-30774	148	22	post	post	ADJ
fbem-30774	148	23	-	-	ADJ
fbem-30774	148	24	purchase	purchase	ADJ
fbem-30774	148	25	experience	experience	NOUN
fbem-30774	148	26	×	×	NOUN
fbem-30774	148	27	social	social	ADJ
fbem-30774	148	28	presence	presence	NOUN
fbem-30774	148	29	(	(	PUNCT
fbem-30774	148	30	β	β	X
fbem-30774	148	31	=	=	PUNCT
fbem-30774	148	32	0.127	0.127	NUM
fbem-30774	148	33	,	,	PUNCT
fbem-30774	148	34	p	p	X
fbem-30774	148	35	<	<	X
fbem-30774	148	36	0.01	0.01	NUM
fbem-30774	148	37	)	)	PUNCT
fbem-30774	148	38	were	be	AUX
fbem-30774	148	39	found	find	VERB
fbem-30774	148	40	to	to	PART
fbem-30774	148	41	be	be	AUX
fbem-30774	148	42	statistically	statistically	ADV
fbem-30774	148	43	significant	significant	ADJ
fbem-30774	148	44	,	,	PUNCT
fbem-30774	148	45	indicating	indicate	VERB
fbem-30774	148	46	a	a	DET
fbem-30774	148	47	positive	positive	ADJ
fbem-30774	148	48	moderating	moderate	VERB
fbem-30774	148	49	effect	effect	NOUN
fbem-30774	148	50	in	in	ADP
fbem-30774	148	51	both	both	CCONJ
fbem-30774	148	52	the	the	DET
fbem-30774	148	53	pre	pre	NOUN
fbem-30774	148	54	-	-	NOUN
fbem-30774	148	55	purchase	purchase	ADJ
fbem-30774	148	56	and	and	CCONJ
fbem-30774	148	57	post	post	ADJ
fbem-30774	148	58	-	-	ADJ
fbem-30774	148	59	purchase	purchase	NOUN
fbem-30774	148	60	stages	stage	NOUN
fbem-30774	148	61	.	.	PUNCT
fbem-30774	149	1	however	however	ADV
fbem-30774	149	2	,	,	PUNCT
fbem-30774	149	3	the	the	DET
fbem-30774	149	4	interaction	interaction	NOUN
fbem-30774	149	5	term	term	NOUN
fbem-30774	149	6	for	for	ADP
fbem-30774	149	7	during	during	ADP
fbem-30774	149	8	-	-	PUNCT
fbem-30774	149	9	purchase	purchase	NOUN
fbem-30774	149	10	experience	experience	NOUN
fbem-30774	149	11	×	×	NOUN
fbem-30774	149	12	social	social	ADJ
fbem-30774	149	13	presence	presence	NOUN
fbem-30774	149	14	was	be	AUX
fbem-30774	149	15	not	not	PART
fbem-30774	149	16	significant	significant	ADJ
fbem-30774	149	17	,	,	PUNCT
fbem-30774	149	18	suggesting	suggest	VERB
fbem-30774	149	19	that	that	SCONJ
fbem-30774	149	20	there	there	PRON
fbem-30774	149	21	is	be	VERB
fbem-30774	149	22	no	no	DET
fbem-30774	149	23	moderating	moderate	VERB
fbem-30774	149	24	effect	effect	NOUN
fbem-30774	149	25	during	during	ADP
fbem-30774	149	26	the	the	DET
fbem-30774	149	27	purchase	purchase	NOUN
fbem-30774	149	28	phase	phase	NOUN
fbem-30774	149	29	.	.	PUNCT
fbem-30774	150	1	4	4	X
fbem-30774	150	2	.	.	X
fbem-30774	150	3	conclusion	conclusion	NOUN
fbem-30774	150	4	and	and	CCONJ
fbem-30774	150	5	implications	implication	NOUN
fbem-30774	150	6	4.1	4.1	NUM
fbem-30774	150	7	.	.	PUNCT
fbem-30774	151	1	research	research	NOUN
fbem-30774	151	2	conclusion	conclusion	NOUN
fbem-30774	151	3	first	first	ADV
fbem-30774	151	4	,	,	PUNCT
fbem-30774	151	5	customer	customer	NOUN
fbem-30774	151	6	experience	experience	NOUN
fbem-30774	151	7	has	have	VERB
fbem-30774	151	8	a	a	DET
fbem-30774	151	9	positive	positive	ADJ
fbem-30774	151	10	impact	impact	NOUN
fbem-30774	151	11	on	on	ADP
fbem-30774	151	12	customer	customer	NOUN
fbem-30774	151	13	stickiness	stickiness	NOUN
fbem-30774	151	14	.	.	PUNCT
fbem-30774	152	1	from	from	ADP
fbem-30774	152	2	the	the	DET
fbem-30774	152	3	perspective	perspective	NOUN
fbem-30774	152	4	of	of	ADP
fbem-30774	152	5	the	the	DET
fbem-30774	152	6	entire	entire	ADJ
fbem-30774	152	7	purchase	purchase	NOUN
fbem-30774	152	8	cycle	cycle	NOUN
fbem-30774	152	9	,	,	PUNCT
fbem-30774	152	10	customer	customer	NOUN
fbem-30774	152	11	experience	experience	NOUN
fbem-30774	152	12	encompasses	encompass	VERB
fbem-30774	152	13	prepurchase	prepurchase	ADJ
fbem-30774	152	14	information	information	NOUN
fbem-30774	152	15	gathering	gathering	NOUN
fbem-30774	152	16	,	,	PUNCT
fbem-30774	152	17	during	during	ADP
fbem-30774	152	18	-	-	PUNCT
fbem-30774	152	19	purchase	purchase	NOUN
fbem-30774	152	20	actions	action	NOUN
fbem-30774	152	21	,	,	PUNCT
fbem-30774	152	22	and	and	CCONJ
fbem-30774	152	23	post	post	ADJ
fbem-30774	152	24	-	-	ADJ
fbem-30774	152	25	purchase	purchase	ADJ
fbem-30774	152	26	service	service	NOUN
fbem-30774	152	27	feedback	feedback	NOUN
fbem-30774	152	28	,	,	PUNCT
fbem-30774	152	29	collectively	collectively	ADV
fbem-30774	152	30	shaping	shape	VERB
fbem-30774	152	31	the	the	DET
fbem-30774	152	32	customer	customer	NOUN
fbem-30774	152	33	’s	’s	PART
fbem-30774	152	34	overall	overall	ADJ
fbem-30774	152	35	perception	perception	NOUN
fbem-30774	152	36	of	of	ADP
fbem-30774	152	37	the	the	DET
fbem-30774	152	38	product	product	NOUN
fbem-30774	152	39	or	or	CCONJ
fbem-30774	152	40	service	service	NOUN
fbem-30774	152	41	.	.	PUNCT
fbem-30774	153	1	prepurchase	prepurchase	ADJ
fbem-30774	153	2	experience	experience	NOUN
fbem-30774	153	3	influences	influence	NOUN
fbem-30774	153	4	purchase	purchase	NOUN
fbem-30774	153	5	intentions	intention	NOUN
fbem-30774	153	6	,	,	PUNCT
fbem-30774	153	7	duringpurchase	duringpurchase	NOUN
fbem-30774	153	8	experience	experience	NOUN
fbem-30774	153	9	affects	affect	VERB
fbem-30774	153	10	purchase	purchase	NOUN
fbem-30774	153	11	decisions	decision	NOUN
fbem-30774	153	12	,	,	PUNCT
fbem-30774	153	13	and	and	CCONJ
fbem-30774	153	14	postpurchase	postpurchase	NOUN
fbem-30774	153	15	experience	experience	NOUN
fbem-30774	153	16	determines	determine	VERB
fbem-30774	153	17	repurchase	repurchase	NOUN
fbem-30774	153	18	behavior	behavior	NOUN
fbem-30774	153	19	and	and	CCONJ
fbem-30774	153	20	word	word	NOUN
fbem-30774	153	21	-	-	PUNCT
fbem-30774	153	22	of	of	ADP
fbem-30774	153	23	-	-	PUNCT
fbem-30774	153	24	mouth	mouth	NOUN
fbem-30774	153	25	communication	communication	NOUN
fbem-30774	153	26	.	.	PUNCT
fbem-30774	154	1	a	a	PRON
fbem-30774	154	2	high	high	ADJ
fbem-30774	154	3	-	-	PUNCT
fbem-30774	154	4	quality	quality	NOUN
fbem-30774	154	5	,	,	PUNCT
fbem-30774	154	6	comprehensive	comprehensive	ADJ
fbem-30774	154	7	customer	customer	NOUN
fbem-30774	154	8	experience	experience	NOUN
fbem-30774	154	9	enhances	enhance	VERB
fbem-30774	154	10	customer	customer	NOUN
fbem-30774	154	11	stickiness	stickiness	NOUN
fbem-30774	154	12	,	,	PUNCT
fbem-30774	154	13	bringing	bring	VERB
fbem-30774	154	14	stable	stable	ADJ
fbem-30774	154	15	customer	customer	NOUN
fbem-30774	154	16	traffic	traffic	NOUN
fbem-30774	154	17	and	and	CCONJ
fbem-30774	154	18	market	market	NOUN
fbem-30774	154	19	share	share	NOUN
fbem-30774	154	20	to	to	PART
fbem-30774	154	21	live	live	VERB
fbem-30774	154	22	streaming	streaming	NOUN
fbem-30774	154	23	platforms	platform	NOUN
fbem-30774	154	24	and	and	CCONJ
fbem-30774	154	25	businesses	business	NOUN
fbem-30774	154	26	.	.	PUNCT
fbem-30774	155	1	second	second	ADJ
fbem-30774	155	2	,	,	PUNCT
fbem-30774	155	3	perceived	perceive	VERB
fbem-30774	155	4	value	value	NOUN
fbem-30774	155	5	plays	play	VERB
fbem-30774	155	6	a	a	DET
fbem-30774	155	7	mediating	mediate	VERB
fbem-30774	155	8	role	role	NOUN
fbem-30774	155	9	in	in	ADP
fbem-30774	155	10	the	the	DET
fbem-30774	155	11	process	process	NOUN
fbem-30774	155	12	by	by	ADP
fbem-30774	155	13	which	which	PRON
fbem-30774	155	14	customer	customer	NOUN
fbem-30774	155	15	experience	experience	NOUN
fbem-30774	155	16	influences	influence	VERB
fbem-30774	155	17	customer	customer	NOUN
fbem-30774	155	18	stickiness	stickiness	NOUN
fbem-30774	155	19	.	.	PUNCT
fbem-30774	156	1	information	information	NOUN
fbem-30774	156	2	search	search	NOUN
fbem-30774	156	3	before	before	ADP
fbem-30774	156	4	the	the	DET
fbem-30774	156	5	purchase	purchase	NOUN
fbem-30774	156	6	,	,	PUNCT
fbem-30774	156	7	operational	operational	ADJ
fbem-30774	156	8	experience	experience	NOUN
fbem-30774	156	9	during	during	ADP
fbem-30774	156	10	the	the	DET
fbem-30774	156	11	purchase	purchase	NOUN
fbem-30774	156	12	,	,	PUNCT
fbem-30774	156	13	and	and	CCONJ
fbem-30774	156	14	after	after	ADP
fbem-30774	156	15	-	-	PUNCT
fbem-30774	156	16	sales	sale	NOUN
fbem-30774	156	17	services	service	NOUN
fbem-30774	156	18	all	all	DET
fbem-30774	156	19	impact	impact	NOUN
fbem-30774	156	20	customer	customer	NOUN
fbem-30774	156	21	perceived	perceive	VERB
fbem-30774	156	22	value	value	NOUN
fbem-30774	156	23	.	.	PUNCT
fbem-30774	157	1	when	when	SCONJ
fbem-30774	157	2	perceived	perceive	VERB
fbem-30774	157	3	value	value	NOUN
fbem-30774	157	4	is	be	AUX
fbem-30774	157	5	high	high	ADJ
fbem-30774	157	6	,	,	PUNCT
fbem-30774	157	7	customers	customer	NOUN
fbem-30774	157	8	are	be	AUX
fbem-30774	157	9	more	more	ADV
fbem-30774	157	10	likely	likely	ADJ
fbem-30774	157	11	to	to	PART
fbem-30774	157	12	trust	trust	VERB
fbem-30774	157	13	and	and	CCONJ
fbem-30774	157	14	rely	rely	VERB
fbem-30774	157	15	on	on	ADP
fbem-30774	157	16	the	the	DET
fbem-30774	157	17	business	business	NOUN
fbem-30774	157	18	psychologically	psychologically	ADV
fbem-30774	157	19	,	,	PUNCT
fbem-30774	157	20	forming	form	VERB
fbem-30774	157	21	a	a	DET
fbem-30774	157	22	sense	sense	NOUN
fbem-30774	157	23	of	of	ADP
fbem-30774	157	24	recognition	recognition	NOUN
fbem-30774	157	25	and	and	CCONJ
fbem-30774	157	26	belonging	belonging	NOUN
fbem-30774	157	27	,	,	PUNCT
fbem-30774	157	28	which	which	PRON
fbem-30774	157	29	enhances	enhance	VERB
fbem-30774	157	30	psychological	psychological	ADJ
fbem-30774	157	31	stickiness	stickiness	NOUN
fbem-30774	157	32	.	.	PUNCT
fbem-30774	158	1	simultaneously	simultaneously	ADV
fbem-30774	158	2	,	,	PUNCT
fbem-30774	158	3	customers	customer	NOUN
fbem-30774	158	4	are	be	AUX
fbem-30774	158	5	more	more	ADV
fbem-30774	158	6	likely	likely	ADJ
fbem-30774	158	7	to	to	PART
fbem-30774	158	8	engage	engage	VERB
fbem-30774	158	9	in	in	ADP
fbem-30774	158	10	repeated	repeat	VERB
fbem-30774	158	11	visits	visit	NOUN
fbem-30774	158	12	and	and	CCONJ
fbem-30774	158	13	purchases	purchase	NOUN
fbem-30774	158	14	from	from	ADP
fbem-30774	158	15	the	the	DET
fbem-30774	158	16	platform	platform	NOUN
fbem-30774	158	17	and	and	CCONJ
fbem-30774	158	18	live	live	VERB
fbem-30774	158	19	streaming	streaming	NOUN
fbem-30774	158	20	rooms	room	NOUN
fbem-30774	158	21	,	,	PUNCT
fbem-30774	158	22	which	which	PRON
fbem-30774	158	23	strengthens	strengthen	VERB
fbem-30774	158	24	behavioral	behavioral	ADJ
fbem-30774	158	25	stickiness	stickiness	NOUN
fbem-30774	158	26	.	.	PUNCT
fbem-30774	159	1	third	third	ADJ
fbem-30774	159	2	,	,	PUNCT
fbem-30774	159	3	social	social	ADJ
fbem-30774	159	4	presence	presence	NOUN
fbem-30774	159	5	positively	positively	ADV
fbem-30774	159	6	moderates	moderate	VERB
fbem-30774	159	7	the	the	DET
fbem-30774	159	8	relationship	relationship	NOUN
fbem-30774	159	9	between	between	ADP
fbem-30774	159	10	pre	pre	ADJ
fbem-30774	159	11	-	-	ADJ
fbem-30774	159	12	purchase	purchase	ADJ
fbem-30774	159	13	experience	experience	NOUN
fbem-30774	159	14	and	and	CCONJ
fbem-30774	159	15	perceived	perceive	VERB
fbem-30774	159	16	value	value	NOUN
fbem-30774	159	17	,	,	PUNCT
fbem-30774	159	18	as	as	ADV
fbem-30774	159	19	well	well	ADV
fbem-30774	159	20	as	as	ADP
fbem-30774	159	21	between	between	ADP
fbem-30774	159	22	post	post	ADJ
fbem-30774	159	23	-	-	ADJ
fbem-30774	159	24	purchase	purchase	ADJ
fbem-30774	159	25	experience	experience	NOUN
fbem-30774	159	26	and	and	CCONJ
fbem-30774	159	27	perceived	perceive	VERB
fbem-30774	159	28	value	value	NOUN
fbem-30774	159	29	.	.	PUNCT
fbem-30774	160	1	before	before	ADP
fbem-30774	160	2	the	the	DET
fbem-30774	160	3	purchase	purchase	NOUN
fbem-30774	160	4	,	,	PUNCT
fbem-30774	160	5	customer	customer	NOUN
fbem-30774	160	6	interaction	interaction	NOUN
fbem-30774	160	7	with	with	ADP
fbem-30774	160	8	the	the	DET
fbem-30774	160	9	host	host	NOUN
fbem-30774	160	10	or	or	CCONJ
fbem-30774	160	11	other	other	ADJ
fbem-30774	160	12	customers	customer	NOUN
fbem-30774	160	13	enhances	enhance	VERB
fbem-30774	160	14	feelings	feeling	NOUN
fbem-30774	160	15	of	of	ADP
fbem-30774	160	16	participation	participation	NOUN
fbem-30774	160	17	and	and	CCONJ
fbem-30774	160	18	belonging	belonging	NOUN
fbem-30774	160	19	.	.	PUNCT
fbem-30774	161	1	after	after	ADP
fbem-30774	161	2	the	the	DET
fbem-30774	161	3	purchase	purchase	NOUN
fbem-30774	161	4	,	,	PUNCT
fbem-30774	161	5	communication	communication	NOUN
fbem-30774	161	6	with	with	ADP
fbem-30774	161	7	aftersales	aftersale	NOUN
fbem-30774	161	8	staff	staff	NOUN
fbem-30774	161	9	or	or	CCONJ
fbem-30774	161	10	other	other	ADJ
fbem-30774	161	11	customers	customer	NOUN
fbem-30774	161	12	leads	lead	VERB
fbem-30774	161	13	to	to	ADP
fbem-30774	161	14	a	a	DET
fbem-30774	161	15	higher	high	ADJ
fbem-30774	161	16	sense	sense	NOUN
fbem-30774	161	17	of	of	ADP
fbem-30774	161	18	social	social	ADJ
fbem-30774	161	19	presence	presence	NOUN
fbem-30774	161	20	,	,	PUNCT
fbem-30774	161	21	moderating	moderate	VERB
fbem-30774	161	22	the	the	DET
fbem-30774	161	23	effect	effect	NOUN
fbem-30774	161	24	of	of	ADP
fbem-30774	161	25	post	post	ADJ
fbem-30774	161	26	-	-	ADJ
fbem-30774	161	27	purchase	purchase	ADJ
fbem-30774	161	28	experience	experience	NOUN
fbem-30774	161	29	on	on	ADP
fbem-30774	161	30	perceived	perceive	VERB
fbem-30774	161	31	value	value	NOUN
fbem-30774	161	32	.	.	PUNCT
fbem-30774	162	1	in	in	ADP
fbem-30774	162	2	contrast	contrast	NOUN
fbem-30774	162	3	,	,	PUNCT
fbem-30774	162	4	the	the	DET
fbem-30774	162	5	moderating	moderate	VERB
fbem-30774	162	6	effect	effect	NOUN
fbem-30774	162	7	of	of	ADP
fbem-30774	162	8	social	social	ADJ
fbem-30774	162	9	presence	presence	NOUN
fbem-30774	162	10	on	on	ADP
fbem-30774	162	11	the	the	DET
fbem-30774	162	12	relationship	relationship	NOUN
fbem-30774	162	13	between	between	ADP
fbem-30774	162	14	during	during	ADP
fbem-30774	162	15	-	-	PUNCT
fbem-30774	162	16	purchase	purchase	NOUN
fbem-30774	162	17	experience	experience	NOUN
fbem-30774	162	18	and	and	CCONJ
fbem-30774	162	19	perceived	perceive	VERB
fbem-30774	162	20	value	value	NOUN
fbem-30774	162	21	is	be	AUX
fbem-30774	162	22	not	not	PART
fbem-30774	162	23	significant	significant	ADJ
fbem-30774	162	24	.	.	PUNCT
fbem-30774	163	1	this	this	PRON
fbem-30774	163	2	may	may	AUX
fbem-30774	163	3	be	be	AUX
fbem-30774	163	4	because	because	SCONJ
fbem-30774	163	5	,	,	PUNCT
fbem-30774	163	6	during	during	ADP
fbem-30774	163	7	the	the	DET
fbem-30774	163	8	purchase	purchase	NOUN
fbem-30774	163	9	stage	stage	NOUN
fbem-30774	163	10	,	,	PUNCT
fbem-30774	163	11	customers	customer	NOUN
fbem-30774	163	12	focus	focus	VERB
fbem-30774	163	13	more	more	ADV
fbem-30774	163	14	on	on	ADP
fbem-30774	163	15	the	the	DET
fbem-30774	163	16	convenience	convenience	NOUN
fbem-30774	163	17	of	of	ADP
fbem-30774	163	18	the	the	DET
fbem-30774	163	19	specific	specific	ADJ
fbem-30774	163	20	operational	operational	ADJ
fbem-30774	163	21	process	process	NOUN
fbem-30774	163	22	of	of	ADP
fbem-30774	163	23	purchasing	purchase	VERB
fbem-30774	163	24	products	product	NOUN
fbem-30774	163	25	and	and	CCONJ
fbem-30774	163	26	do	do	AUX
fbem-30774	163	27	not	not	PART
fbem-30774	163	28	require	require	VERB
fbem-30774	163	29	as	as	ADV
fbem-30774	163	30	much	much	ADJ
fbem-30774	163	31	interaction	interaction	NOUN
fbem-30774	163	32	with	with	ADP
fbem-30774	163	33	the	the	DET
fbem-30774	163	34	host	host	NOUN
fbem-30774	163	35	or	or	CCONJ
fbem-30774	163	36	other	other	ADJ
fbem-30774	163	37	customers	customer	NOUN
fbem-30774	163	38	.	.	PUNCT
fbem-30774	164	1	4.2	4.2	NUM
fbem-30774	164	2	.	.	PUNCT
fbem-30774	165	1	managerial	managerial	ADJ
fbem-30774	165	2	implications	implication	NOUN
fbem-30774	165	3	first	first	ADV
fbem-30774	165	4	,	,	PUNCT
fbem-30774	165	5	optimize	optimize	VERB
fbem-30774	165	6	customer	customer	NOUN
fbem-30774	165	7	experience	experience	NOUN
fbem-30774	165	8	to	to	PART
fbem-30774	165	9	enhance	enhance	VERB
fbem-30774	165	10	customer	customer	NOUN
fbem-30774	165	11	stickiness	stickiness	NOUN
fbem-30774	165	12	.	.	PUNCT
fbem-30774	166	1	pre	pre	ADJ
fbem-30774	166	2	-	-	NOUN
fbem-30774	166	3	purchase	purchase	ADJ
fbem-30774	166	4	,	,	PUNCT
fbem-30774	166	5	improve	improve	VERB
fbem-30774	166	6	live	live	ADJ
fbem-30774	166	7	streaming	streaming	NOUN
fbem-30774	166	8	layout	layout	NOUN
fbem-30774	166	9	and	and	CCONJ
fbem-30774	166	10	configuration	configuration	NOUN
fbem-30774	166	11	,	,	PUNCT
fbem-30774	166	12	design	design	VERB
fbem-30774	166	13	the	the	DET
fbem-30774	166	14	live	live	ADJ
fbem-30774	166	15	room	room	NOUN
fbem-30774	166	16	appropriately	appropriately	ADV
fbem-30774	166	17	,	,	PUNCT
fbem-30774	166	18	optimize	optimize	VERB
fbem-30774	166	19	visual	visual	ADJ
fbem-30774	166	20	information	information	NOUN
fbem-30774	166	21	,	,	PUNCT
fbem-30774	166	22	conduct	conduct	VERB
fbem-30774	166	23	promotions	promotion	NOUN
fbem-30774	166	24	,	,	PUNCT
fbem-30774	166	25	and	and	CCONJ
fbem-30774	166	26	offer	offer	VERB
fbem-30774	166	27	low	low	ADV
fbem-30774	166	28	-	-	PUNCT
fbem-30774	166	29	priced	price	VERB
fbem-30774	166	30	products	product	NOUN
fbem-30774	166	31	to	to	PART
fbem-30774	166	32	attract	attract	VERB
fbem-30774	166	33	customers	customer	NOUN
fbem-30774	166	34	.	.	PUNCT
fbem-30774	167	1	during	during	ADP
fbem-30774	167	2	the	the	DET
fbem-30774	167	3	purchase	purchase	NOUN
fbem-30774	167	4	,	,	PUNCT
fbem-30774	167	5	simplify	simplify	VERB
fbem-30774	167	6	the	the	DET
fbem-30774	167	7	shopping	shopping	NOUN
fbem-30774	167	8	process	process	NOUN
fbem-30774	167	9	,	,	PUNCT
fbem-30774	167	10	shorten	shorten	VERB
fbem-30774	167	11	the	the	DET
fbem-30774	167	12	steps	step	NOUN
fbem-30774	167	13	for	for	ADP
fbem-30774	167	14	placing	place	VERB
fbem-30774	167	15	an	an	DET
fbem-30774	167	16	order	order	NOUN
fbem-30774	167	17	in	in	ADP
fbem-30774	167	18	the	the	DET
fbem-30774	167	19	live	live	ADJ
fbem-30774	167	20	stream	stream	NOUN
fbem-30774	167	21	,	,	PUNCT
fbem-30774	167	22	and	and	CCONJ
fbem-30774	167	23	provide	provide	VERB
fbem-30774	167	24	diverse	diverse	ADJ
fbem-30774	167	25	payment	payment	NOUN
fbem-30774	167	26	methods	method	NOUN
fbem-30774	167	27	such	such	ADJ
fbem-30774	167	28	as	as	ADP
fbem-30774	167	29	150	150	NUM
fbem-30774	167	30	wechat	wechat	NOUN
fbem-30774	167	31	pay	pay	NOUN
fbem-30774	167	32	and	and	CCONJ
fbem-30774	167	33	alipay	alipay	VERB
fbem-30774	167	34	to	to	PART
fbem-30774	167	35	facilitate	facilitate	VERB
fbem-30774	167	36	quick	quick	ADJ
fbem-30774	167	37	decision	decision	NOUN
fbem-30774	167	38	-	-	PUNCT
fbem-30774	167	39	making	making	NOUN
fbem-30774	167	40	for	for	ADP
fbem-30774	167	41	customers	customer	NOUN
fbem-30774	167	42	.	.	PUNCT
fbem-30774	168	1	post	post	ADJ
fbem-30774	168	2	-	-	NOUN
fbem-30774	168	3	purchase	purchase	ADJ
fbem-30774	168	4	,	,	PUNCT
fbem-30774	168	5	ensure	ensure	VERB
fbem-30774	168	6	product	product	NOUN
fbem-30774	168	7	quality	quality	NOUN
fbem-30774	168	8	control	control	NOUN
fbem-30774	168	9	,	,	PUNCT
fbem-30774	168	10	strengthen	strengthen	VERB
fbem-30774	168	11	after	after	ADP
fbem-30774	168	12	-	-	PUNCT
fbem-30774	168	13	sales	sale	NOUN
fbem-30774	168	14	services	service	NOUN
fbem-30774	168	15	,	,	PUNCT
fbem-30774	168	16	and	and	CCONJ
fbem-30774	168	17	address	address	NOUN
fbem-30774	168	18	returns	return	NOUN
fbem-30774	168	19	and	and	CCONJ
fbem-30774	168	20	exchanges	exchange	NOUN
fbem-30774	168	21	promptly	promptly	ADV
fbem-30774	168	22	.	.	PUNCT
fbem-30774	169	1	second	second	ADV
fbem-30774	169	2	,	,	PUNCT
fbem-30774	169	3	focus	focus	VERB
fbem-30774	169	4	on	on	ADP
fbem-30774	169	5	customer	customer	NOUN
fbem-30774	169	6	psychology	psychology	NOUN
fbem-30774	169	7	to	to	PART
fbem-30774	169	8	improve	improve	VERB
fbem-30774	169	9	perceived	perceive	VERB
fbem-30774	169	10	value	value	NOUN
fbem-30774	169	11	.	.	PUNCT
fbem-30774	170	1	capture	capture	VERB
fbem-30774	170	2	customers	customer	NOUN
fbem-30774	170	3	'	'	PART
fbem-30774	170	4	focus	focus	NOUN
fbem-30774	170	5	on	on	ADP
fbem-30774	170	6	costeffectiveness	costeffectiveness	NOUN
fbem-30774	170	7	by	by	ADP
fbem-30774	170	8	emphasizing	emphasize	VERB
fbem-30774	170	9	the	the	DET
fbem-30774	170	10	practical	practical	ADJ
fbem-30774	170	11	value	value	NOUN
fbem-30774	170	12	of	of	ADP
fbem-30774	170	13	the	the	DET
fbem-30774	170	14	product	product	NOUN
fbem-30774	170	15	throughout	throughout	ADP
fbem-30774	170	16	all	all	DET
fbem-30774	170	17	stages	stage	NOUN
fbem-30774	170	18	,	,	PUNCT
fbem-30774	170	19	from	from	ADP
fbem-30774	170	20	pre	pre	ADJ
fbem-30774	170	21	-	-	NOUN
fbem-30774	170	22	sale	sale	NOUN
fbem-30774	170	23	to	to	ADP
fbem-30774	170	24	post	post	NOUN
fbem-30774	170	25	-	-	NOUN
fbem-30774	170	26	sale	sale	NOUN
fbem-30774	170	27	.	.	PUNCT
fbem-30774	171	1	establish	establish	VERB
fbem-30774	171	2	emotional	emotional	ADJ
fbem-30774	171	3	connections	connection	NOUN
fbem-30774	171	4	by	by	ADP
fbem-30774	171	5	offering	offer	VERB
fbem-30774	171	6	limited	limit	VERB
fbem-30774	171	7	-	-	PUNCT
fbem-30774	171	8	edition	edition	NOUN
fbem-30774	171	9	or	or	CCONJ
fbem-30774	171	10	live	live	ADJ
fbem-30774	171	11	-	-	PUNCT
fbem-30774	171	12	stream	stream	NOUN
fbem-30774	171	13	exclusive	exclusive	ADJ
fbem-30774	171	14	products	product	NOUN
fbem-30774	171	15	and	and	CCONJ
fbem-30774	171	16	sharing	share	VERB
fbem-30774	171	17	brand	brand	NOUN
fbem-30774	171	18	stories	story	NOUN
fbem-30774	171	19	that	that	PRON
fbem-30774	171	20	resonate	resonate	VERB
fbem-30774	171	21	emotionally	emotionally	ADV
fbem-30774	171	22	with	with	ADP
fbem-30774	171	23	customers	customer	NOUN
fbem-30774	171	24	.	.	PUNCT
fbem-30774	172	1	encourage	encourage	VERB
fbem-30774	172	2	customer	customer	NOUN
fbem-30774	172	3	involvement	involvement	NOUN
fbem-30774	172	4	in	in	ADP
fbem-30774	172	5	decision	decision	NOUN
fbem-30774	172	6	-	-	PUNCT
fbem-30774	172	7	making	making	NOUN
fbem-30774	172	8	to	to	PART
fbem-30774	172	9	enhance	enhance	VERB
fbem-30774	172	10	their	their	PRON
fbem-30774	172	11	perception	perception	NOUN
fbem-30774	172	12	of	of	ADP
fbem-30774	172	13	social	social	ADJ
fbem-30774	172	14	value	value	NOUN
fbem-30774	172	15	.	.	PUNCT
fbem-30774	173	1	third	third	ADV
fbem-30774	173	2	,	,	PUNCT
fbem-30774	173	3	create	create	VERB
fbem-30774	173	4	an	an	DET
fbem-30774	173	5	interactive	interactive	ADJ
fbem-30774	173	6	atmosphere	atmosphere	NOUN
fbem-30774	173	7	to	to	PART
fbem-30774	173	8	enhance	enhance	VERB
fbem-30774	173	9	social	social	ADJ
fbem-30774	173	10	presence	presence	NOUN
fbem-30774	173	11	.	.	PUNCT
fbem-30774	174	1	pre	pre	ADJ
fbem-30774	174	2	-	-	NOUN
fbem-30774	174	3	purchase	purchase	ADJ
fbem-30774	174	4	,	,	PUNCT
fbem-30774	174	5	ensure	ensure	VERB
fbem-30774	174	6	that	that	SCONJ
fbem-30774	174	7	the	the	DET
fbem-30774	174	8	host	host	NOUN
fbem-30774	174	9	and	and	CCONJ
fbem-30774	174	10	communication	communication	NOUN
fbem-30774	174	11	team	team	NOUN
fbem-30774	174	12	pay	pay	VERB
fbem-30774	174	13	attention	attention	NOUN
fbem-30774	174	14	to	to	ADP
fbem-30774	174	15	real	real	ADJ
fbem-30774	174	16	-	-	PUNCT
fbem-30774	174	17	time	time	NOUN
fbem-30774	174	18	comments	comment	NOUN
fbem-30774	174	19	,	,	PUNCT
fbem-30774	174	20	answer	answer	VERB
fbem-30774	174	21	questions	question	NOUN
fbem-30774	174	22	promptly	promptly	ADV
fbem-30774	174	23	,	,	PUNCT
fbem-30774	174	24	and	and	CCONJ
fbem-30774	174	25	introduce	introduce	VERB
fbem-30774	174	26	topics	topic	NOUN
fbem-30774	174	27	to	to	PART
fbem-30774	174	28	stimulate	stimulate	VERB
fbem-30774	174	29	customer	customer	NOUN
fbem-30774	174	30	interaction	interaction	NOUN
fbem-30774	174	31	.	.	PUNCT
fbem-30774	175	1	post	post	ADJ
fbem-30774	175	2	-	-	NOUN
fbem-30774	175	3	purchase	purchase	ADJ
fbem-30774	175	4	,	,	PUNCT
fbem-30774	175	5	ensure	ensure	VERB
fbem-30774	175	6	that	that	SCONJ
fbem-30774	175	7	the	the	DET
fbem-30774	175	8	aftersales	aftersales	PROPN
fbem-30774	175	9	service	service	NOUN
fbem-30774	175	10	team	team	NOUN
fbem-30774	175	11	actively	actively	ADV
fbem-30774	175	12	communicates	communicate	VERB
fbem-30774	175	13	with	with	ADP
fbem-30774	175	14	customers	customer	NOUN
fbem-30774	175	15	and	and	CCONJ
fbem-30774	175	16	provides	provide	VERB
fbem-30774	175	17	clarification	clarification	NOUN
fbem-30774	175	18	and	and	CCONJ
fbem-30774	175	19	assistance	assistance	NOUN
fbem-30774	175	20	.	.	PUNCT
fbem-30774	176	1	references	reference	NOUN
fbem-30774	176	2	[	[	X
fbem-30774	176	3	1	1	NUM
fbem-30774	176	4	]	]	PUNCT
fbem-30774	176	5	china	china	PROPN
fbem-30774	176	6	internet	internet	PROPN
fbem-30774	176	7	network	network	PROPN
fbem-30774	176	8	information	information	NOUN
fbem-30774	176	9	center	center	NOUN
fbem-30774	176	10	,	,	PUNCT
fbem-30774	176	11	the	the	DET
fbem-30774	176	12	53rd	53rd	ADJ
fbem-30774	176	13	statistical	statistical	ADJ
fbem-30774	176	14	report	report	NOUN
fbem-30774	176	15	on	on	ADP
fbem-30774	176	16	internet	internet	NOUN
fbem-30774	176	17	development	development	NOUN
fbem-30774	176	18	in	in	ADP
fbem-30774	176	19	china	china	PROPN
fbem-30774	176	20	.	.	PUNCT
fbem-30774	177	1	journal	journal	PROPN
fbem-30774	177	2	of	of	ADP
fbem-30774	177	3	the	the	DET
fbem-30774	177	4	national	national	PROPN
fbem-30774	177	5	library	library	NOUN
fbem-30774	177	6	of	of	ADP
fbem-30774	177	7	china	china	PROPN
fbem-30774	177	8	.	.	PUNCT
fbem-30774	178	1	2024	2024	NUM
fbem-30774	178	2	,	,	PUNCT
fbem-30774	178	3	vol	vol	NOUN
fbem-30774	178	4	.	.	PROPN
fbem-30774	179	1	33	33	NUM
fbem-30774	179	2	(	(	PUNCT
fbem-30774	179	3	no	no	NOUN
fbem-30774	179	4	.	.	NOUN
fbem-30774	179	5	2	2	NUM
fbem-30774	179	6	)	)	PUNCT
fbem-30774	179	7	,	,	PUNCT
fbem-30774	179	8	p.	p.	NOUN
fbem-30774	179	9	104	104	NUM
fbem-30774	179	10	.	.	PUNCT
fbem-30774	180	1	[	[	X
fbem-30774	180	2	2	2	X
fbem-30774	180	3	]	]	X
fbem-30774	180	4	liu	liu	PROPN
fbem-30774	180	5	rong	rong	PROPN
fbem-30774	180	6	,	,	PUNCT
fbem-30774	180	7	yu	yu	PROPN
fbem-30774	180	8	hongyan	hongyan	PROPN
fbem-30774	180	9	.	.	PUNCT
fbem-30774	181	1	the	the	DET
fbem-30774	181	2	impact	impact	NOUN
fbem-30774	181	3	of	of	ADP
fbem-30774	181	4	customer	customer	NOUN
fbem-30774	181	5	-	-	PUNCT
fbem-30774	181	6	to	to	ADP
fbem-30774	181	7	-	-	PUNCT
fbem-30774	181	8	customer	customer	NOUN
fbem-30774	181	9	interaction	interaction	NOUN
fbem-30774	181	10	on	on	ADP
fbem-30774	181	11	pleasant	pleasant	ADJ
fbem-30774	181	12	experience	experience	NOUN
fbem-30774	181	13	in	in	ADP
fbem-30774	181	14	online	online	ADJ
fbem-30774	181	15	brand	brand	NOUN
fbem-30774	181	16	communities	community	NOUN
fbem-30774	181	17	.	.	PUNCT
fbem-30774	182	1	management	management	NOUN
fbem-30774	182	2	science	science	NOUN
fbem-30774	182	3	.	.	PUNCT
fbem-30774	183	1	2017	2017	NUM
fbem-30774	183	2	,	,	PUNCT
fbem-30774	183	3	vol	vol	NOUN
fbem-30774	183	4	.	.	PROPN
fbem-30774	183	5	30	30	NUM
fbem-30774	183	6	(	(	PUNCT
fbem-30774	183	7	no	no	NOUN
fbem-30774	183	8	.	.	NOUN
fbem-30774	183	9	6	6	NUM
fbem-30774	183	10	)	)	PUNCT
fbem-30774	183	11	,	,	PUNCT
fbem-30774	183	12	p.	p.	NOUN
fbem-30774	183	13	130–141	130–141	NUM
fbem-30774	183	14	.	.	PUNCT
fbem-30774	184	1	[	[	X
fbem-30774	184	2	3	3	X
fbem-30774	184	3	]	]	X
fbem-30774	184	4	nasution	nasution	NOUN
fbem-30774	184	5	r	r	NOUN
fbem-30774	184	6	a	a	PROPN
fbem-30774	184	7	,	,	PUNCT
fbem-30774	184	8	sembada	sembada	PROPN
fbem-30774	184	9	a	a	DET
fbem-30774	184	10	y	y	PROPN
fbem-30774	184	11	,	,	PUNCT
fbem-30774	184	12	miliani	miliani	PROPN
fbem-30774	184	13	l	l	NOUN
fbem-30774	184	14	,	,	PUNCT
fbem-30774	184	15	et	et	PROPN
fbem-30774	184	16	al	al	PROPN
fbem-30774	184	17	.	.	PUNCT
fbem-30774	185	1	the	the	DET
fbem-30774	185	2	customer	customer	NOUN
fbem-30774	185	3	experience	experience	NOUN
fbem-30774	185	4	framework	framework	NOUN
fbem-30774	185	5	as	as	ADP
fbem-30774	185	6	baseline	baseline	NOUN
fbem-30774	185	7	for	for	ADP
fbem-30774	185	8	strategy	strategy	NOUN
fbem-30774	185	9	and	and	CCONJ
fbem-30774	185	10	implementation	implementation	NOUN
fbem-30774	185	11	in	in	ADP
fbem-30774	185	12	services	service	NOUN
fbem-30774	185	13	marketing	marketing	NOUN
fbem-30774	185	14	.	.	PUNCT
fbem-30774	186	1	social	social	ADJ
fbem-30774	186	2	and	and	CCONJ
fbem-30774	186	3	behavioral	behavioral	ADJ
fbem-30774	186	4	sciences	science	NOUN
fbem-30774	186	5	.	.	PUNCT
fbem-30774	187	1	2014	2014	NUM
fbem-30774	187	2	,	,	PUNCT
fbem-30774	187	3	vol	vol	NOUN
fbem-30774	187	4	.	.	NOUN
fbem-30774	188	1	148	148	NUM
fbem-30774	188	2	(	(	PUNCT
fbem-30774	188	3	no	no	NOUN
fbem-30774	188	4	.	.	NOUN
fbem-30774	188	5	1	1	NUM
fbem-30774	188	6	)	)	PUNCT
fbem-30774	188	7	,	,	PUNCT
fbem-30774	188	8	p.	p.	NOUN
fbem-30774	188	9	254–261	254–261	NUM
fbem-30774	188	10	.	.	PUNCT
fbem-30774	189	1	[	[	X
fbem-30774	189	2	4	4	X
fbem-30774	189	3	]	]	X
fbem-30774	189	4	ma	ma	PROPN
fbem-30774	189	5	xiao	xiao	PROPN
fbem-30774	189	6	.	.	PUNCT
fbem-30774	190	1	the	the	DET
fbem-30774	190	2	impact	impact	NOUN
fbem-30774	190	3	of	of	ADP
fbem-30774	190	4	customer	customer	NOUN
fbem-30774	190	5	experience	experience	NOUN
fbem-30774	190	6	on	on	ADP
fbem-30774	190	7	customer	customer	NOUN
fbem-30774	190	8	loyalty	loyalty	NOUN
fbem-30774	190	9	under	under	ADP
fbem-30774	190	10	the	the	DET
fbem-30774	190	11	background	background	NOUN
fbem-30774	190	12	of	of	ADP
fbem-30774	190	13	new	new	ADJ
fbem-30774	190	14	retail	retail	NOUN
fbem-30774	190	15	.	.	PUNCT
fbem-30774	191	1	science	science	NOUN
fbem-30774	191	2	and	and	CCONJ
fbem-30774	191	3	industry	industry	NOUN
fbem-30774	191	4	.	.	PUNCT
fbem-30774	192	1	2024	2024	NUM
fbem-30774	192	2	,	,	PUNCT
fbem-30774	192	3	vol	vol	NOUN
fbem-30774	192	4	.	.	PROPN
fbem-30774	193	1	24	24	NUM
fbem-30774	193	2	(	(	PUNCT
fbem-30774	193	3	no	no	NOUN
fbem-30774	193	4	.	.	NOUN
fbem-30774	193	5	24	24	NUM
fbem-30774	193	6	)	)	PUNCT
fbem-30774	193	7	,	,	PUNCT
fbem-30774	193	8	p.	p.	NOUN
fbem-30774	193	9	183–189	183–189	NUM
fbem-30774	193	10	.	.	PUNCT
fbem-30774	194	1	[	[	X
fbem-30774	194	2	5	5	NUM
fbem-30774	194	3	]	]	X
fbem-30774	194	4	lin	lin	PROPN
fbem-30774	194	5	z	z	PROPN
fbem-30774	194	6	,	,	PUNCT
fbem-30774	194	7	bennett	bennett	PROPN
fbem-30774	194	8	d	d	PROPN
fbem-30774	194	9	,	,	PUNCT
fbem-30774	194	10	et	et	PROPN
fbem-30774	194	11	al	al	PROPN
fbem-30774	194	12	.	.	PUNCT
fbem-30774	194	13	examining	examine	VERB
fbem-30774	194	14	retail	retail	ADJ
fbem-30774	194	15	customer	customer	NOUN
fbem-30774	194	16	experience	experience	NOUN
fbem-30774	194	17	and	and	CCONJ
fbem-30774	194	18	the	the	DET
fbem-30774	194	19	moderation	moderation	NOUN
fbem-30774	194	20	effect	effect	NOUN
fbem-30774	194	21	of	of	ADP
fbem-30774	194	22	loyalty	loyalty	NOUN
fbem-30774	194	23	programmes	programme	NOUN
fbem-30774	194	24	.	.	PUNCT
fbem-30774	195	1	international	international	ADJ
fbem-30774	195	2	journal	journal	NOUN
fbem-30774	195	3	of	of	ADP
fbem-30774	195	4	retail	retail	ADJ
fbem-30774	195	5	and	and	CCONJ
fbem-30774	195	6	distribution	distribution	NOUN
fbem-30774	195	7	management	management	NOUN
fbem-30774	195	8	.	.	PUNCT
fbem-30774	196	1	2014	2014	NUM
fbem-30774	196	2	,	,	PUNCT
fbem-30774	196	3	vol	vol	NOUN
fbem-30774	196	4	.	.	PUNCT
fbem-30774	197	1	42	42	NUM
fbem-30774	197	2	(	(	PUNCT
fbem-30774	197	3	no	no	NOUN
fbem-30774	197	4	.	.	NOUN
fbem-30774	197	5	10	10	NUM
fbem-30774	197	6	)	)	PUNCT
fbem-30774	197	7	,	,	PUNCT
fbem-30774	198	1	p.	p.	NOUN
fbem-30774	198	2	929–947	929–947	NUM
fbem-30774	198	3	.	.	PUNCT
fbem-30774	199	1	[	[	X
fbem-30774	199	2	6	6	NUM
fbem-30774	199	3	]	]	PUNCT
fbem-30774	199	4	gawer	gawer	NOUN
fbem-30774	199	5	a.	a.	NOUN
fbem-30774	199	6	platform	platform	NOUN
fbem-30774	199	7	dynamics	dynamic	NOUN
fbem-30774	199	8	and	and	CCONJ
fbem-30774	199	9	strategies	strategy	NOUN
fbem-30774	199	10	:	:	PUNCT
fbem-30774	199	11	from	from	ADP
fbem-30774	199	12	products	product	NOUN
fbem-30774	199	13	to	to	ADP
fbem-30774	199	14	services	service	NOUN
fbem-30774	199	15	.	.	PUNCT
fbem-30774	200	1	platforms	platform	NOUN
fbem-30774	200	2	markets	market	NOUN
fbem-30774	200	3	and	and	CCONJ
fbem-30774	200	4	innovation	innovation	NOUN
fbem-30774	200	5	.	.	PUNCT
fbem-30774	201	1	2009	2009	NUM
fbem-30774	201	2	,	,	PUNCT
fbem-30774	201	3	vol	vol	NOUN
fbem-30774	201	4	.	.	NOUN
fbem-30774	201	5	3	3	NUM
fbem-30774	201	6	(	(	PUNCT
fbem-30774	201	7	no	no	INTJ
fbem-30774	201	8	.	.	NOUN
fbem-30774	201	9	1	1	NUM
fbem-30774	201	10	)	)	PUNCT
fbem-30774	201	11	,	,	PUNCT
fbem-30774	201	12	p.	p.	NOUN
fbem-30774	201	13	45–76	45–76	NUM
fbem-30774	201	14	.	.	PUNCT
fbem-30774	202	1	[	[	X
fbem-30774	202	2	7	7	X
fbem-30774	202	3	]	]	X
fbem-30774	202	4	chen	chen	PROPN
fbem-30774	202	5	y	y	PROPN
fbem-30774	202	6	y	y	PROPN
fbem-30774	202	7	,	,	PUNCT
fbem-30774	202	8	gao	gao	PROPN
fbem-30774	202	9	s.	s.	PROPN
fbem-30774	202	10	an	an	DET
fbem-30774	202	11	empirical	empirical	ADJ
fbem-30774	202	12	study	study	NOUN
fbem-30774	202	13	on	on	ADP
fbem-30774	202	14	the	the	DET
fbem-30774	202	15	impact	impact	NOUN
fbem-30774	202	16	of	of	ADP
fbem-30774	202	17	customer	customer	NOUN
fbem-30774	202	18	experience	experience	NOUN
fbem-30774	202	19	on	on	ADP
fbem-30774	202	20	consumers	consumer	NOUN
fbem-30774	202	21	'	'	PART
fbem-30774	202	22	purchase	purchase	NOUN
fbem-30774	202	23	intention	intention	NOUN
fbem-30774	202	24	.	.	PUNCT
fbem-30774	203	1	productivity	productivity	NOUN
fbem-30774	203	2	research	research	NOUN
fbem-30774	203	3	.	.	PUNCT
fbem-30774	204	1	2020	2020	NUM
fbem-30774	204	2	,	,	PUNCT
fbem-30774	204	3	vol	vol	NOUN
fbem-30774	204	4	.	.	PROPN
fbem-30774	204	5	0	0	PUNCT
fbem-30774	205	1	(	(	PUNCT
fbem-30774	205	2	no	no	INTJ
fbem-30774	205	3	.	.	NOUN
fbem-30774	205	4	6	6	NUM
fbem-30774	205	5	)	)	PUNCT
fbem-30774	205	6	,	,	PUNCT
fbem-30774	205	7	p.	p.	NOUN
fbem-30774	205	8	118–122	118–122	NUM
fbem-30774	205	9	+	+	NOUN
fbem-30774	205	10	149	149	NUM
fbem-30774	205	11	.	.	PUNCT
fbem-30774	206	1	[	[	X
fbem-30774	206	2	8	8	X
fbem-30774	206	3	]	]	X
fbem-30774	206	4	zheng	zheng	PROPN
fbem-30774	206	5	m	m	PROPN
fbem-30774	206	6	h	h	PROPN
fbem-30774	206	7	,	,	PUNCT
fbem-30774	206	8	huang	huang	PROPN
fbem-30774	206	9	m	m	PROPN
fbem-30774	206	10	l	l	PROPN
fbem-30774	206	11	,	,	PUNCT
fbem-30774	206	12	tang	tang	X
fbem-30774	206	13	d	d	PROPN
fbem-30774	206	14	c	c	PROPN
fbem-30774	206	15	,	,	PUNCT
fbem-30774	206	16	et	et	PROPN
fbem-30774	206	17	al	al	PROPN
fbem-30774	206	18	.	.	PUNCT
fbem-30774	207	1	the	the	DET
fbem-30774	207	2	impact	impact	NOUN
fbem-30774	207	3	of	of	ADP
fbem-30774	207	4	customer	customer	NOUN
fbem-30774	207	5	perceived	perceive	VERB
fbem-30774	207	6	quality	quality	NOUN
fbem-30774	207	7	on	on	ADP
fbem-30774	207	8	customer	customer	NOUN
fbem-30774	207	9	online	online	ADJ
fbem-30774	207	10	stickiness	stickiness	NOUN
fbem-30774	207	11	.	.	PUNCT
fbem-30774	208	1	problems	problem	NOUN
fbem-30774	208	2	of	of	ADP
fbem-30774	208	3	forestry	forestry	NOUN
fbem-30774	208	4	economics	economic	NOUN
fbem-30774	208	5	.	.	PUNCT
fbem-30774	209	1	2020	2020	NUM
fbem-30774	209	2	,	,	PUNCT
fbem-30774	209	3	vol	vol	NOUN
fbem-30774	209	4	.	.	PROPN
fbem-30774	210	1	40	40	NUM
fbem-30774	210	2	(	(	PUNCT
fbem-30774	210	3	no	no	NOUN
fbem-30774	210	4	.	.	NOUN
fbem-30774	210	5	2	2	NUM
fbem-30774	210	6	)	)	PUNCT
fbem-30774	210	7	,	,	PUNCT
fbem-30774	210	8	p.	p.	NOUN
fbem-30774	210	9	189–198	189–198	NUM
fbem-30774	210	10	.	.	PUNCT
fbem-30774	211	1	[	[	X
fbem-30774	211	2	9	9	NUM
fbem-30774	211	3	]	]	X
fbem-30774	211	4	liu	liu	PROPN
fbem-30774	211	5	v	v	PROPN
fbem-30774	211	6	,	,	PUNCT
fbem-30774	211	7	khalifa	khalifa	PROPN
fbem-30774	211	8	m	m	PROPN
fbem-30774	211	9	,	,	PUNCT
fbem-30774	211	10	city	city	NOUN
fbem-30774	211	11	u	u	NOUN
fbem-30774	211	12	o	o	PROPN
fbem-30774	211	13	h	h	NOUN
fbem-30774	211	14	k.	k.	PROPN
fbem-30774	211	15	determinants	determinant	NOUN
fbem-30774	211	16	of	of	ADP
fbem-30774	211	17	satisfaction	satisfaction	NOUN
fbem-30774	211	18	at	at	ADP
fbem-30774	211	19	different	different	ADJ
fbem-30774	211	20	adoption	adoption	NOUN
fbem-30774	211	21	stages	stage	NOUN
fbem-30774	211	22	of	of	ADP
fbem-30774	211	23	internet	internet	NOUN
fbem-30774	211	24	-	-	PUNCT
fbem-30774	211	25	based	base	VERB
fbem-30774	211	26	services	service	NOUN
fbem-30774	211	27	.	.	PUNCT
fbem-30774	212	1	journal	journal	NOUN
fbem-30774	212	2	of	of	ADP
fbem-30774	212	3	the	the	DET
fbem-30774	212	4	association	association	NOUN
fbem-30774	212	5	for	for	ADP
fbem-30774	212	6	information	information	NOUN
fbem-30774	212	7	systems	system	NOUN
fbem-30774	212	8	.	.	PUNCT
fbem-30774	213	1	2003	2003	NUM
fbem-30774	213	2	,	,	PUNCT
fbem-30774	213	3	vol	vol	NOUN
fbem-30774	213	4	.	.	PROPN
fbem-30774	213	5	4	4	NUM
fbem-30774	213	6	(	(	PUNCT
fbem-30774	213	7	no	no	INTJ
fbem-30774	213	8	.	.	NOUN
fbem-30774	213	9	1	1	NUM
fbem-30774	213	10	)	)	PUNCT
fbem-30774	213	11	,	,	PUNCT
fbem-30774	213	12	p.	p.	NOUN
fbem-30774	213	13	206–233	206–233	NUM
fbem-30774	213	14	.	.	PUNCT
fbem-30774	214	1	[	[	X
fbem-30774	214	2	10	10	NUM
fbem-30774	214	3	]	]	PUNCT
fbem-30774	214	4	guenther	guenther	PROPN
fbem-30774	214	5	k.	k.	PROPN
fbem-30774	214	6	pull	pull	VERB
fbem-30774	214	7	up	up	ADP
fbem-30774	214	8	a	a	DET
fbem-30774	214	9	chair	chair	NOUN
fbem-30774	214	10	and	and	CCONJ
fbem-30774	214	11	stay	stay	VERB
fbem-30774	214	12	awhile	awhile	ADJ
fbem-30774	214	13	:	:	PUNCT
fbem-30774	214	14	strategies	strategy	NOUN
fbem-30774	214	15	to	to	PART
fbem-30774	214	16	maximize	maximize	VERB
fbem-30774	214	17	site	site	NOUN
fbem-30774	214	18	stickiness	stickiness	NOUN
fbem-30774	214	19	.	.	PUNCT
fbem-30774	215	1	online	online	PROPN
fbem-30774	215	2	(	(	PUNCT
fbem-30774	215	3	weston	weston	PROPN
fbem-30774	215	4	,	,	PUNCT
fbem-30774	215	5	conn	conn	PROPN
fbem-30774	215	6	.	.	PROPN
fbem-30774	215	7	)	)	PUNCT
fbem-30774	215	8	.	.	PUNCT
fbem-30774	216	1	2004	2004	NUM
fbem-30774	216	2	,	,	PUNCT
fbem-30774	216	3	vol	vol	NOUN
fbem-30774	216	4	.	.	PROPN
fbem-30774	216	5	28	28	NUM
fbem-30774	216	6	(	(	PUNCT
fbem-30774	216	7	no	no	INTJ
fbem-30774	216	8	.	.	NOUN
fbem-30774	216	9	6	6	NUM
fbem-30774	216	10	)	)	PUNCT
fbem-30774	216	11	,	,	PUNCT
fbem-30774	216	12	p.	p.	NOUN
fbem-30774	216	13	55–57	55–57	NUM
fbem-30774	216	14	.	.	PUNCT
fbem-30774	217	1	[	[	X
fbem-30774	217	2	11	11	NUM
fbem-30774	217	3	]	]	X
fbem-30774	217	4	li	li	PROPN
fbem-30774	217	5	d	d	PROPN
fbem-30774	217	6	,	,	PUNCT
fbem-30774	217	7	browne	browne	PROPN
fbem-30774	217	8	g	g	PROPN
fbem-30774	217	9	j	j	PROPN
fbem-30774	217	10	,	,	PUNCT
fbem-30774	217	11	wetherbe	wetherbe	PROPN
fbem-30774	217	12	j	j	PROPN
fbem-30774	217	13	c.	c.	PROPN
fbem-30774	217	14	why	why	SCONJ
fbem-30774	217	15	do	do	AUX
fbem-30774	217	16	internet	internet	NOUN
fbem-30774	217	17	users	user	NOUN
fbem-30774	217	18	stick	stick	VERB
fbem-30774	217	19	with	with	ADP
fbem-30774	217	20	a	a	DET
fbem-30774	217	21	specific	specific	ADJ
fbem-30774	217	22	web	web	NOUN
fbem-30774	217	23	site	site	NOUN
fbem-30774	217	24	?	?	PUNCT
fbem-30774	218	1	a	a	DET
fbem-30774	218	2	relationship	relationship	NOUN
fbem-30774	218	3	perspective	perspective	NOUN
fbem-30774	218	4	.	.	PUNCT
fbem-30774	219	1	international	international	ADJ
fbem-30774	219	2	journal	journal	PROPN
fbem-30774	219	3	of	of	ADP
fbem-30774	219	4	electronic	electronic	ADJ
fbem-30774	219	5	commerce	commerce	NOUN
fbem-30774	219	6	.	.	PUNCT
fbem-30774	220	1	2006	2006	NUM
fbem-30774	220	2	,	,	PUNCT
fbem-30774	220	3	vol	vol	NOUN
fbem-30774	220	4	.	.	PROPN
fbem-30774	221	1	10	10	NUM
fbem-30774	221	2	(	(	PUNCT
fbem-30774	221	3	no	no	INTJ
fbem-30774	221	4	.	.	NOUN
fbem-30774	221	5	4	4	NUM
fbem-30774	221	6	)	)	PUNCT
fbem-30774	221	7	,	,	PUNCT
fbem-30774	221	8	p.	p.	NOUN
fbem-30774	221	9	105–141	105–141	NUM
fbem-30774	221	10	.	.	PUNCT
fbem-30774	222	1	[	[	X
fbem-30774	222	2	12	12	NUM
fbem-30774	222	3	]	]	X
fbem-30774	222	4	jiao	jiao	PROPN
fbem-30774	222	5	y	y	PROPN
fbem-30774	222	6	y	y	PROPN
fbem-30774	222	7	,	,	PUNCT
fbem-30774	222	8	gao	gao	PROPN
fbem-30774	222	9	x	x	PRON
fbem-30774	222	10	,	,	PUNCT
fbem-30774	222	11	zhang	zhang	PROPN
fbem-30774	222	12	d.	d.	PROPN
fbem-30774	222	13	construction	construction	PROPN
fbem-30774	222	14	of	of	ADP
fbem-30774	222	15	customer	customer	NOUN
fbem-30774	222	16	stickiness	stickiness	NOUN
fbem-30774	222	17	construct	construct	VERB
fbem-30774	222	18	and	and	CCONJ
fbem-30774	222	19	its	its	PRON
fbem-30774	222	20	formation	formation	NOUN
fbem-30774	222	21	mechanism	mechanism	NOUN
fbem-30774	222	22	in	in	ADP
fbem-30774	222	23	the	the	DET
fbem-30774	222	24	context	context	NOUN
fbem-30774	222	25	of	of	ADP
fbem-30774	222	26	ecommerce	ecommerce	NOUN
fbem-30774	222	27	platforms	platform	NOUN
fbem-30774	222	28	.	.	PUNCT
fbem-30774	223	1	journal	journal	PROPN
fbem-30774	223	2	of	of	ADP
fbem-30774	223	3	management	management	NOUN
fbem-30774	223	4	engineering	engineering	NOUN
fbem-30774	223	5	.	.	PUNCT
fbem-30774	224	1	2023	2023	NUM
fbem-30774	224	2	,	,	PUNCT
fbem-30774	224	3	vol	vol	NOUN
fbem-30774	224	4	.	.	PROPN
fbem-30774	225	1	37	37	NUM
fbem-30774	225	2	(	(	PUNCT
fbem-30774	225	3	no	no	INTJ
fbem-30774	225	4	.	.	NOUN
fbem-30774	225	5	1	1	NUM
fbem-30774	225	6	)	)	PUNCT
fbem-30774	225	7	,	,	PUNCT
fbem-30774	225	8	p.	p.	NOUN
fbem-30774	225	9	1–18	1–18	PROPN
fbem-30774	225	10	.	.	PUNCT
fbem-30774	226	1	[	[	X
fbem-30774	226	2	13	13	NUM
fbem-30774	226	3	]	]	X
fbem-30774	226	4	liu	liu	PROPN
fbem-30774	226	5	,	,	PUNCT
fbem-30774	226	6	l.	l.	PROPN
fbem-30774	226	7	the	the	DET
fbem-30774	226	8	study	study	NOUN
fbem-30774	226	9	on	on	ADP
fbem-30774	226	10	the	the	DET
fbem-30774	226	11	impact	impact	NOUN
fbem-30774	226	12	of	of	ADP
fbem-30774	226	13	virtual	virtual	ADJ
fbem-30774	226	14	brand	brand	NOUN
fbem-30774	226	15	community	community	NOUN
fbem-30774	226	16	characteristics	characteristic	NOUN
fbem-30774	226	17	on	on	ADP
fbem-30774	226	18	customer	customer	NOUN
fbem-30774	226	19	value	value	NOUN
fbem-30774	226	20	co	co	NOUN
fbem-30774	226	21	-	-	NOUN
fbem-30774	226	22	creation	creation	ADJ
fbem-30774	226	23	behavior	behavior	NOUN
fbem-30774	226	24	(	(	PUNCT
fbem-30774	226	25	doctoral	doctoral	ADJ
fbem-30774	226	26	dissertation	dissertation	NOUN
fbem-30774	226	27	,	,	PUNCT
fbem-30774	226	28	xi'an	xi'an	PROPN
fbem-30774	226	29	university	university	PROPN
fbem-30774	226	30	of	of	ADP
fbem-30774	226	31	science	science	NOUN
fbem-30774	226	32	and	and	CCONJ
fbem-30774	226	33	technology	technology	NOUN
fbem-30774	226	34	,	,	PUNCT
fbem-30774	226	35	china	china	PROPN
fbem-30774	226	36	2023	2023	NUM
fbem-30774	226	37	)	)	PUNCT
fbem-30774	226	38	.	.	PUNCT
fbem-30774	227	1	p.	p.	NOUN
fbem-30774	227	2	63	63	NUM
fbem-30774	227	3	-	-	SYM
fbem-30774	227	4	66	66	NUM
fbem-30774	227	5	.	.	PUNCT
fbem-30774	228	1	[	[	X
fbem-30774	228	2	14	14	NUM
fbem-30774	228	3	]	]	PUNCT
fbem-30774	228	4	a.	a.	NOUN
fbem-30774	228	5	joy	joy	PROPN
fbem-30774	228	6	,	,	PUNCT
fbem-30774	228	7	jr	jr	PROPN
fbem-30774	228	8	.	.	PUNCT
fbem-30774	228	9	j.	j.	PROPN
fbem-30774	228	10	f.	f.	PROPN
fbem-30774	228	11	s.	s.	PROPN
fbem-30774	228	12	,	,	PUNCT
fbem-30774	228	13	"	"	PUNCT
fbem-30774	228	14	speaking	speak	VERB
fbem-30774	228	15	of	of	ADP
fbem-30774	228	16	art	art	NOUN
fbem-30774	228	17	as	as	ADP
fbem-30774	228	18	embodied	embodied	ADJ
fbem-30774	228	19	imagination	imagination	NOUN
fbem-30774	228	20	:	:	PUNCT
fbem-30774	228	21	a	a	DET
fbem-30774	228	22	multisensory	multisensory	NOUN
fbem-30774	228	23	approach	approach	NOUN
fbem-30774	228	24	to	to	ADP
fbem-30774	228	25	understanding	understand	VERB
fbem-30774	228	26	aesthetic	aesthetic	ADJ
fbem-30774	228	27	experience	experience	NOUN
fbem-30774	228	28	,	,	PUNCT
fbem-30774	228	29	"	"	PUNCT
fbem-30774	228	30	journal	journal	NOUN
fbem-30774	228	31	of	of	ADP
fbem-30774	228	32	consumer	consumer	NOUN
fbem-30774	228	33	research	research	NOUN
fbem-30774	228	34	,	,	PUNCT
fbem-30774	228	35	2003	2003	NUM
fbem-30774	228	36	,	,	PUNCT
fbem-30774	228	37	vol	vol	NOUN
fbem-30774	228	38	.	.	PROPN
fbem-30774	228	39	30	30	NUM
fbem-30774	228	40	,	,	PUNCT
fbem-30774	228	41	(	(	PUNCT
fbem-30774	228	42	no	no	INTJ
fbem-30774	228	43	.	.	NOUN
fbem-30774	228	44	2	2	NUM
fbem-30774	228	45	)	)	PUNCT
fbem-30774	228	46	,	,	PUNCT
fbem-30774	228	47	p.	p.	NOUN
fbem-30774	228	48	259–282	259–282	NUM
fbem-30774	228	49	.	.	PUNCT
fbem-30774	229	1	[	[	X
fbem-30774	229	2	15	15	NUM
fbem-30774	229	3	]	]	X
fbem-30774	229	4	k.	k.	PROPN
fbem-30774	229	5	h.	h.	PROPN
fbem-30774	229	6	lee	lee	PROPN
fbem-30774	229	7	and	and	CCONJ
fbem-30774	229	8	s.	s.	PROPN
fbem-30774	229	9	s.	s.	PROPN
fbem-30774	229	10	hyun	hyun	PROPN
fbem-30774	229	11	,	,	PUNCT
fbem-30774	229	12	"	"	PUNCT
fbem-30774	229	13	a	a	DET
fbem-30774	229	14	model	model	NOUN
fbem-30774	229	15	of	of	ADP
fbem-30774	229	16	value	value	NOUN
fbem-30774	229	17	-	-	PUNCT
fbem-30774	229	18	creating	create	VERB
fbem-30774	229	19	practices	practice	NOUN
fbem-30774	229	20	,	,	PUNCT
fbem-30774	229	21	trusting	trust	VERB
fbem-30774	229	22	beliefs	belief	NOUN
fbem-30774	229	23	,	,	PUNCT
fbem-30774	229	24	and	and	CCONJ
fbem-30774	229	25	online	online	ADJ
fbem-30774	229	26	tourist	tourist	NOUN
fbem-30774	229	27	community	community	NOUN
fbem-30774	229	28	behaviors	behavior	NOUN
fbem-30774	229	29	,	,	PUNCT
fbem-30774	229	30	"	"	PUNCT
fbem-30774	229	31	international	international	ADJ
fbem-30774	229	32	journal	journal	NOUN
fbem-30774	229	33	of	of	ADP
fbem-30774	229	34	contemporary	contemporary	PROPN
fbem-30774	229	35	hospitality	hospitality	PROPN
fbem-30774	229	36	management	management	NOUN
fbem-30774	229	37	,	,	PUNCT
fbem-30774	229	38	2016	2016	NUM
fbem-30774	229	39	,	,	PUNCT
fbem-30774	229	40	vol	vol	NOUN
fbem-30774	229	41	.	.	PUNCT
fbem-30774	230	1	28(no	28(no	NUM
fbem-30774	230	2	.	.	NOUN
fbem-30774	230	3	9	9	NUM
fbem-30774	230	4	)	)	PUNCT
fbem-30774	230	5	,	,	PUNCT
fbem-30774	230	6	p.	p.	NOUN
fbem-30774	230	7	1868–1894	1868–1894	NUM
fbem-30774	230	8	.	.	PUNCT
fbem-30774	231	1	[	[	X
fbem-30774	231	2	16	16	X
fbem-30774	231	3	]	]	X
fbem-30774	231	4	y.	y.	PROPN
fbem-30774	231	5	y.	y.	PROPN
fbem-30774	231	6	jiao	jiao	PROPN
fbem-30774	231	7	,	,	PUNCT
fbem-30774	231	8	x.	x.	PROPN
fbem-30774	231	9	gao	gao	PROPN
fbem-30774	231	10	,	,	PUNCT
fbem-30774	231	11	and	and	CCONJ
fbem-30774	231	12	j.	j.	PROPN
fbem-30774	231	13	du	du	PROPN
fbem-30774	231	14	,	,	PUNCT
fbem-30774	231	15	"	"	PUNCT
fbem-30774	231	16	the	the	DET
fbem-30774	231	17	impact	impact	NOUN
fbem-30774	231	18	of	of	ADP
fbem-30774	231	19	instant	instant	ADJ
fbem-30774	231	20	review	review	NOUN
fbem-30774	231	21	information	information	NOUN
fbem-30774	231	22	characteristics	characteristic	NOUN
fbem-30774	231	23	on	on	ADP
fbem-30774	231	24	customer	customer	NOUN
fbem-30774	231	25	stickiness	stickiness	NOUN
fbem-30774	231	26	in	in	ADP
fbem-30774	231	27	ecommerce	ecommerce	NOUN
fbem-30774	231	28	live	live	ADJ
fbem-30774	231	29	-	-	PUNCT
fbem-30774	231	30	streaming	stream	VERB
fbem-30774	231	31	scenarios	scenario	NOUN
fbem-30774	231	32	:	:	PUNCT
fbem-30774	231	33	based	base	VERB
fbem-30774	231	34	on	on	ADP
fbem-30774	231	35	emotional	emotional	ADJ
fbem-30774	231	36	cognition	cognition	NOUN
fbem-30774	231	37	theory	theory	NOUN
fbem-30774	231	38	,	,	PUNCT
fbem-30774	231	39	"	"	PUNCT
fbem-30774	231	40	management	management	NOUN
fbem-30774	231	41	review	review	NOUN
fbem-30774	231	42	,	,	PUNCT
fbem-30774	231	43	2024	2024	NUM
fbem-30774	231	44	,	,	PUNCT
fbem-30774	231	45	vol	vol	NOUN
fbem-30774	231	46	.	.	PUNCT
fbem-30774	232	1	36(no	36(no	NUM
fbem-30774	232	2	.	.	NOUN
fbem-30774	233	1	3	3	NUM
fbem-30774	233	2	)	)	PUNCT
fbem-30774	233	3	,	,	PUNCT
fbem-30774	234	1	p.	p.	NOUN
fbem-30774	234	2	119–131	119–131	NUM
fbem-30774	234	3	.	.	PUNCT
fbem-30774	235	1	[	[	X
fbem-30774	235	2	17	17	NUM
fbem-30774	235	3	]	]	PUNCT
fbem-30774	235	4	a.	a.	NOUN
fbem-30774	235	5	mehrabian	mehrabian	PROPN
fbem-30774	235	6	and	and	CCONJ
fbem-30774	235	7	j.	j.	PROPN
fbem-30774	235	8	a.	a.	PROPN
fbem-30774	235	9	russell	russell	PROPN
fbem-30774	235	10	,	,	PUNCT
fbem-30774	235	11	an	an	DET
fbem-30774	235	12	approach	approach	NOUN
fbem-30774	235	13	to	to	ADP
fbem-30774	235	14	environmental	environmental	ADJ
fbem-30774	235	15	psychology	psychology	NOUN
fbem-30774	235	16	,	,	PUNCT
fbem-30774	235	17	the	the	DET
fbem-30774	235	18	mit	mit	PROPN
fbem-30774	235	19	press	press	NOUN
fbem-30774	235	20	,	,	PUNCT
fbem-30774	235	21	1974	1974	NUM
fbem-30774	235	22	,	,	PUNCT
fbem-30774	235	23	p.	p.	NOUN
fbem-30774	235	24	31	31	NUM
fbem-30774	235	25	.	.	PUNCT
fbem-30774	236	1	[	[	X
fbem-30774	236	2	18	18	NUM
fbem-30774	236	3	]	]	PUNCT
fbem-30774	236	4	j.	j.	PROPN
fbem-30774	236	5	jacoby	jacoby	PROPN
fbem-30774	236	6	,	,	PUNCT
fbem-30774	236	7	"	"	PUNCT
fbem-30774	236	8	stimulus	stimulus	ADJ
fbem-30774	236	9	-	-	PUNCT
fbem-30774	236	10	organism	organism	NOUN
fbem-30774	236	11	-	-	PUNCT
fbem-30774	236	12	response	response	NOUN
fbem-30774	236	13	reconsidered	reconsider	VERB
fbem-30774	236	14	:	:	PUNCT
fbem-30774	236	15	an	an	DET
fbem-30774	236	16	evolutionary	evolutionary	ADJ
fbem-30774	236	17	step	step	NOUN
fbem-30774	236	18	in	in	ADP
fbem-30774	236	19	modeling	modeling	NOUN
fbem-30774	236	20	(	(	PUNCT
fbem-30774	236	21	consumer	consumer	NOUN
fbem-30774	236	22	)	)	PUNCT
fbem-30774	236	23	behavior	behavior	NOUN
fbem-30774	236	24	,	,	PUNCT
fbem-30774	236	25	"	"	PUNCT
fbem-30774	236	26	journal	journal	NOUN
fbem-30774	236	27	of	of	ADP
fbem-30774	236	28	consumer	consumer	NOUN
fbem-30774	236	29	psychology	psychology	NOUN
fbem-30774	236	30	,	,	PUNCT
fbem-30774	236	31	2002	2002	NUM
fbem-30774	236	32	,	,	PUNCT
fbem-30774	236	33	vol	vol	NOUN
fbem-30774	236	34	.	.	PUNCT
fbem-30774	237	1	12(no	12(no	NUM
fbem-30774	237	2	.	.	NOUN
fbem-30774	238	1	1	1	NUM
fbem-30774	238	2	)	)	PUNCT
fbem-30774	238	3	,	,	PUNCT
fbem-30774	238	4	p.	p.	NOUN
fbem-30774	238	5	51–57	51–57	NUM
fbem-30774	238	6	.	.	PUNCT
fbem-30774	239	1	[	[	X
fbem-30774	239	2	19	19	NUM
fbem-30774	239	3	]	]	X
fbem-30774	239	4	p.	p.	NOUN
fbem-30774	239	5	a.	a.	NOUN
fbem-30774	239	6	pavlou	pavlou	PROPN
fbem-30774	239	7	,	,	PUNCT
fbem-30774	239	8	y.	y.	PROPN
fbem-30774	239	9	h.	h.	PROPN
fbem-30774	239	10	tan	tan	PROPN
fbem-30774	239	11	,	,	PUNCT
fbem-30774	239	12	and	and	CCONJ
fbem-30774	239	13	d.	d.	PROPN
fbem-30774	239	14	gefen	gefen	NOUN
fbem-30774	239	15	,	,	PUNCT
fbem-30774	239	16	"	"	PUNCT
fbem-30774	239	17	institutional	institutional	ADJ
fbem-30774	239	18	trust	trust	NOUN
fbem-30774	239	19	and	and	CCONJ
fbem-30774	239	20	familiarity	familiarity	NOUN
fbem-30774	239	21	in	in	ADP
fbem-30774	239	22	online	online	ADJ
fbem-30774	239	23	interorganizational	interorganizational	ADJ
fbem-30774	239	24	relationships	relationship	NOUN
fbem-30774	239	25	,	,	PUNCT
fbem-30774	239	26	"	"	PUNCT
fbem-30774	239	27	in	in	ADP
fbem-30774	239	28	european	european	ADJ
fbem-30774	239	29	conference	conference	NOUN
fbem-30774	239	30	on	on	ADP
fbem-30774	239	31	information	information	NOUN
fbem-30774	239	32	systems	system	NOUN
fbem-30774	239	33	,	,	PUNCT
fbem-30774	239	34	dblp	dblp	NOUN
fbem-30774	239	35	,	,	PUNCT
fbem-30774	239	36	2003	2003	NUM
fbem-30774	239	37	.	.	PUNCT
fbem-30774	240	1	[	[	X
fbem-30774	240	2	20	20	NUM
fbem-30774	240	3	]	]	X
fbem-30774	240	4	h.	h.	PROPN
fbem-30774	240	5	c.	c.	PROPN
fbem-30774	240	6	chiu	chiu	PROPN
fbem-30774	240	7	,	,	PUNCT
fbem-30774	240	8	y.	y.	PROPN
fbem-30774	240	9	c.	c.	PROPN
fbem-30774	240	10	hsieh	hsieh	PROPN
fbem-30774	240	11	,	,	PUNCT
fbem-30774	240	12	y.	y.	PROPN
fbem-30774	240	13	c.	c.	PROPN
fbem-30774	240	14	li	li	PROPN
fbem-30774	240	15	,	,	PUNCT
fbem-30774	240	16	et	et	PROPN
fbem-30774	240	17	al	al	PROPN
fbem-30774	240	18	.	.	PROPN
fbem-30774	240	19	,	,	PUNCT
fbem-30774	240	20	"	"	PUNCT
fbem-30774	240	21	relationship	relationship	NOUN
fbem-30774	240	22	marketing	marketing	NOUN
fbem-30774	240	23	and	and	CCONJ
fbem-30774	240	24	consumer	consumer	NOUN
fbem-30774	240	25	switching	switching	NOUN
fbem-30774	240	26	behavior	behavior	NOUN
fbem-30774	240	27	,	,	PUNCT
fbem-30774	240	28	"	"	PUNCT
fbem-30774	240	29	journal	journal	NOUN
fbem-30774	240	30	of	of	ADP
fbem-30774	240	31	business	business	NOUN
fbem-30774	240	32	research	research	NOUN
fbem-30774	240	33	,	,	PUNCT
fbem-30774	240	34	2005	2005	NUM
fbem-30774	240	35	,	,	PUNCT
fbem-30774	240	36	vol	vol	NOUN
fbem-30774	240	37	.	.	PUNCT
fbem-30774	241	1	58(no	58(no	NUM
fbem-30774	241	2	.	.	NOUN
fbem-30774	241	3	12	12	NUM
fbem-30774	241	4	)	)	PUNCT
fbem-30774	241	5	,	,	PUNCT
fbem-30774	241	6	p.	p.	NOUN
fbem-30774	241	7	1681–1689	1681–1689	NUM
fbem-30774	241	8	.	.	PUNCT
fbem-30774	242	1	[	[	X
fbem-30774	242	2	21	21	NUM
fbem-30774	242	3	]	]	X
fbem-30774	242	4	j.	j.	PROPN
fbem-30774	242	5	t.	t.	PROPN
fbem-30774	242	6	mentzer	mentzer	PROPN
fbem-30774	242	7	,	,	PUNCT
fbem-30774	242	8	d.	d.	PROPN
fbem-30774	242	9	j.	j.	PROPN
fbem-30774	242	10	flint	flint	PROPN
fbem-30774	242	11	,	,	PUNCT
fbem-30774	242	12	and	and	CCONJ
fbem-30774	242	13	g.	g.	PROPN
fbem-30774	242	14	t.	t.	PROPN
fbem-30774	242	15	m.	m.	PROPN
fbem-30774	242	16	hult	hult	PROPN
fbem-30774	242	17	,	,	PUNCT
fbem-30774	242	18	"	"	PUNCT
fbem-30774	242	19	logistics	logistic	NOUN
fbem-30774	242	20	service	service	NOUN
fbem-30774	242	21	quality	quality	NOUN
fbem-30774	242	22	as	as	ADP
fbem-30774	242	23	segment	segment	NOUN
fbem-30774	242	24	-	-	PUNCT
fbem-30774	242	25	customized	customize	VERB
fbem-30774	242	26	process	process	NOUN
fbem-30774	242	27	,	,	PUNCT
fbem-30774	242	28	"	"	PUNCT
fbem-30774	242	29	journal	journal	NOUN
fbem-30774	242	30	of	of	ADP
fbem-30774	242	31	marketing	marketing	NOUN
fbem-30774	242	32	,	,	PUNCT
fbem-30774	242	33	2001	2001	NUM
fbem-30774	242	34	,	,	PUNCT
fbem-30774	242	35	vol	vol	NOUN
fbem-30774	242	36	.	.	PUNCT
fbem-30774	243	1	65(no	65(no	NUM
fbem-30774	243	2	.	.	NOUN
fbem-30774	243	3	10	10	NUM
fbem-30774	243	4	)	)	PUNCT
fbem-30774	244	1	,	,	PUNCT
fbem-30774	244	2	p.	p.	NOUN
fbem-30774	244	3	82–104	82–104	PROPN
fbem-30774	244	4	.	.	PUNCT
fbem-30774	245	1	[	[	X
fbem-30774	245	2	22	22	NUM
fbem-30774	245	3	]	]	PUNCT
fbem-30774	245	4	j.	j.	PROPN
fbem-30774	245	5	y.	y.	PROPN
fbem-30774	245	6	liu	liu	PROPN
fbem-30774	245	7	,	,	PUNCT
fbem-30774	245	8	w.	w.	PROPN
fbem-30774	245	9	x.	x.	PROPN
fbem-30774	245	10	liu	liu	PROPN
fbem-30774	245	11	,	,	PUNCT
fbem-30774	245	12	j.	j.	PROPN
fbem-30774	245	13	f.	f.	PROPN
fbem-30774	245	14	li	li	PROPN
fbem-30774	245	15	,	,	PUNCT
fbem-30774	245	16	et	et	PROPN
fbem-30774	245	17	al	al	PROPN
fbem-30774	245	18	.	.	PROPN
fbem-30774	245	19	,	,	PUNCT
fbem-30774	245	20	"	"	PUNCT
fbem-30774	245	21	research	research	NOUN
fbem-30774	245	22	on	on	ADP
fbem-30774	245	23	the	the	DET
fbem-30774	245	24	influence	influence	NOUN
fbem-30774	245	25	of	of	ADP
fbem-30774	245	26	online	online	ADJ
fbem-30774	245	27	opinion	opinion	NOUN
fbem-30774	245	28	leaders	leader	NOUN
fbem-30774	245	29	on	on	ADP
fbem-30774	245	30	consumer	consumer	NOUN
fbem-30774	245	31	purchase	purchase	NOUN
fbem-30774	245	32	intention	intention	NOUN
fbem-30774	245	33	based	base	VERB
fbem-30774	245	34	on	on	ADP
fbem-30774	245	35	the	the	DET
fbem-30774	245	36	sor	sor	NOUN
fbem-30774	245	37	model	model	NOUN
fbem-30774	245	38	,	,	PUNCT
fbem-30774	245	39	"	"	PUNCT
fbem-30774	245	40	journal	journal	NOUN
fbem-30774	245	41	of	of	ADP
fbem-30774	245	42	chongqing	chongqing	PROPN
fbem-30774	245	43	university	university	PROPN
fbem-30774	245	44	of	of	ADP
fbem-30774	245	45	technology	technology	NOUN
fbem-30774	245	46	(	(	PUNCT
fbem-30774	245	47	social	social	ADJ
fbem-30774	245	48	science	science	NOUN
fbem-30774	245	49	edition	edition	PROPN
fbem-30774	245	50	)	)	PUNCT
fbem-30774	245	51	,	,	PUNCT
fbem-30774	245	52	2020	2020	NUM
fbem-30774	245	53	,	,	PUNCT
fbem-30774	245	54	vol.0(no	vol.0(no	PROPN
fbem-30774	245	55	.	.	PUNCT
fbem-30774	245	56	6	6	NUM
fbem-30774	245	57	)	)	PUNCT
fbem-30774	245	58	,	,	PUNCT
fbem-30774	245	59	p.	p.	NOUN
fbem-30774	245	60	70–79	70–79	NOUN
fbem-30774	245	61	.	.	PUNCT
fbem-30774	246	1	[	[	X
fbem-30774	246	2	23	23	NUM
fbem-30774	246	3	]	]	X
fbem-30774	246	4	v.	v.	ADP
fbem-30774	246	5	a.	a.	PROPN
fbem-30774	246	6	zeithaml	zeithaml	PROPN
fbem-30774	246	7	,	,	PUNCT
fbem-30774	246	8	"	"	PUNCT
fbem-30774	246	9	consumer	consumer	NOUN
fbem-30774	246	10	perceptions	perception	NOUN
fbem-30774	246	11	of	of	ADP
fbem-30774	246	12	price	price	NOUN
fbem-30774	246	13	,	,	PUNCT
fbem-30774	246	14	quality	quality	NOUN
fbem-30774	246	15	,	,	PUNCT
fbem-30774	246	16	and	and	CCONJ
fbem-30774	246	17	value	value	NOUN
fbem-30774	246	18	:	:	PUNCT
fbem-30774	246	19	a	a	DET
fbem-30774	246	20	means	mean	NOUN
fbem-30774	246	21	-	-	PUNCT
fbem-30774	246	22	end	end	NOUN
fbem-30774	246	23	model	model	NOUN
fbem-30774	246	24	and	and	CCONJ
fbem-30774	246	25	synthesis	synthesis	NOUN
fbem-30774	246	26	of	of	ADP
fbem-30774	246	27	evidence	evidence	NOUN
fbem-30774	246	28	,	,	PUNCT
fbem-30774	246	29	"	"	PUNCT
fbem-30774	246	30	journal	journal	NOUN
fbem-30774	246	31	of	of	ADP
fbem-30774	246	32	marketing	marketing	NOUN
fbem-30774	246	33	,	,	PUNCT
fbem-30774	246	34	1988	1988	NUM
fbem-30774	246	35	,	,	PUNCT
fbem-30774	246	36	vol	vol	NOUN
fbem-30774	246	37	.	.	PUNCT
fbem-30774	247	1	52(no	52(no	NUM
fbem-30774	247	2	.	.	PUNCT
fbem-30774	248	1	3	3	NUM
fbem-30774	248	2	)	)	PUNCT
fbem-30774	248	3	,	,	PUNCT
fbem-30774	248	4	p.	p.	NOUN
fbem-30774	248	5	132–148	132–148	NUM
fbem-30774	248	6	.	.	PUNCT
fbem-30774	249	1	[	[	X
fbem-30774	249	2	24	24	NUM
fbem-30774	249	3	]	]	PUNCT
fbem-30774	249	4	t.	t.	PROPN
fbem-30774	249	5	l.	l.	PROPN
fbem-30774	249	6	baker	baker	PROPN
fbem-30774	249	7	,	,	PUNCT
fbem-30774	249	8	t.	t.	PROPN
fbem-30774	249	9	meyer	meyer	PROPN
fbem-30774	249	10	,	,	PUNCT
fbem-30774	249	11	and	and	CCONJ
fbem-30774	249	12	j.	j.	PROPN
fbem-30774	249	13	c.	c.	PROPN
fbem-30774	249	14	chebat	chebat	PROPN
fbem-30774	249	15	,	,	PUNCT
fbem-30774	249	16	"	"	PUNCT
fbem-30774	249	17	cultural	cultural	ADJ
fbem-30774	249	18	impacts	impact	NOUN
fbem-30774	249	19	on	on	ADP
fbem-30774	249	20	felt	feel	VERB
fbem-30774	249	21	and	and	CCONJ
fbem-30774	249	22	expressed	express	VERB
fbem-30774	249	23	emotions	emotion	NOUN
fbem-30774	249	24	and	and	CCONJ
fbem-30774	249	25	third	third	ADJ
fbem-30774	249	26	-	-	PUNCT
fbem-30774	249	27	party	party	NOUN
fbem-30774	249	28	complaint	complaint	NOUN
fbem-30774	249	29	relationships	relationship	NOUN
fbem-30774	249	30	,	,	PUNCT
fbem-30774	249	31	"	"	PUNCT
fbem-30774	249	32	journal	journal	NOUN
fbem-30774	249	33	of	of	ADP
fbem-30774	249	34	business	business	NOUN
fbem-30774	249	35	research	research	NOUN
fbem-30774	249	36	,	,	PUNCT
fbem-30774	249	37	2013	2013	NUM
fbem-30774	249	38	,	,	PUNCT
fbem-30774	249	39	vol	vol	NOUN
fbem-30774	249	40	.	.	PUNCT
fbem-30774	250	1	66(no	66(no	NUM
fbem-30774	250	2	.	.	PUNCT
fbem-30774	251	1	7	7	NUM
fbem-30774	251	2	)	)	PUNCT
fbem-30774	251	3	,	,	PUNCT
fbem-30774	251	4	p.	p.	NOUN
fbem-30774	251	5	816–822	816–822	NUM
fbem-30774	251	6	.	.	PUNCT
fbem-30774	252	1	[	[	X
fbem-30774	252	2	25	25	NUM
fbem-30774	252	3	]	]	X
fbem-30774	252	4	c.	c.	PROPN
fbem-30774	252	5	grönroos	grönroos	PROPN
fbem-30774	252	6	,	,	PUNCT
fbem-30774	252	7	"	"	PUNCT
fbem-30774	252	8	service	service	NOUN
fbem-30774	252	9	quality	quality	NOUN
fbem-30774	252	10	:	:	PUNCT
fbem-30774	252	11	the	the	DET
fbem-30774	252	12	six	six	NUM
fbem-30774	252	13	criteria	criterion	NOUN
fbem-30774	252	14	of	of	ADP
fbem-30774	252	15	good	good	ADJ
fbem-30774	252	16	perceived	perceive	VERB
fbem-30774	252	17	service	service	NOUN
fbem-30774	252	18	,	,	PUNCT
fbem-30774	252	19	"	"	PUNCT
fbem-30774	252	20	review	review	NOUN
fbem-30774	252	21	of	of	ADP
fbem-30774	252	22	business	business	NOUN
fbem-30774	252	23	,	,	PUNCT
fbem-30774	252	24	1988	1988	NUM
fbem-30774	252	25	,	,	PUNCT
fbem-30774	252	26	vol	vol	NOUN
fbem-30774	252	27	.	.	NOUN
fbem-30774	252	28	9	9	NUM
fbem-30774	252	29	,	,	PUNCT
fbem-30774	252	30	p.	p.	NOUN
fbem-30774	252	31	10–13	10–13	NUM
fbem-30774	252	32	.	.	PUNCT
fbem-30774	253	1	[	[	X
fbem-30774	253	2	26	26	NUM
fbem-30774	253	3	]	]	PUNCT
fbem-30774	253	4	m.	m.	NOUN
fbem-30774	253	5	tam	tam	PROPN
fbem-30774	253	6	,	,	PUNCT
fbem-30774	253	7	"	"	PUNCT
fbem-30774	253	8	assessing	assess	VERB
fbem-30774	253	9	quality	quality	NOUN
fbem-30774	253	10	experience	experience	NOUN
fbem-30774	253	11	and	and	CCONJ
fbem-30774	253	12	learning	learn	VERB
fbem-30774	253	13	outcomes	outcome	NOUN
fbem-30774	253	14	,	,	PUNCT
fbem-30774	253	15	"	"	PUNCT
fbem-30774	253	16	quality	quality	NOUN
fbem-30774	253	17	assurance	assurance	NOUN
fbem-30774	253	18	in	in	ADP
fbem-30774	253	19	education	education	NOUN
fbem-30774	253	20	,	,	PUNCT
fbem-30774	253	21	2007	2007	NUM
fbem-30774	253	22	,	,	PUNCT
fbem-30774	253	23	vol	vol	NOUN
fbem-30774	253	24	.	.	PUNCT
fbem-30774	254	1	15(no	15(no	NUM
fbem-30774	254	2	.	.	NOUN
fbem-30774	254	3	1	1	NUM
fbem-30774	254	4	)	)	PUNCT
fbem-30774	254	5	,	,	PUNCT
fbem-30774	255	1	p.	p.	NOUN
fbem-30774	255	2	61–76	61–76	NUM
fbem-30774	255	3	.	.	PUNCT
fbem-30774	256	1	[	[	X
fbem-30774	256	2	27	27	NUM
fbem-30774	256	3	]	]	PUNCT
fbem-30774	256	4	x.	x.	PROPN
fbem-30774	256	5	deng	deng	PROPN
fbem-30774	256	6	and	and	CCONJ
fbem-30774	256	7	l.	l.	PROPN
fbem-30774	256	8	yuan	yuan	PROPN
fbem-30774	256	9	,	,	PUNCT
fbem-30774	256	10	"	"	PUNCT
fbem-30774	256	11	integrating	integrate	VERB
fbem-30774	256	12	technology	technology	NOUN
fbem-30774	256	13	acceptance	acceptance	NOUN
fbem-30774	256	14	model	model	NOUN
fbem-30774	256	15	with	with	ADP
fbem-30774	256	16	social	social	ADJ
fbem-30774	256	17	capital	capital	NOUN
fbem-30774	256	18	theory	theory	NOUN
fbem-30774	256	19	to	to	PART
fbem-30774	256	20	promote	promote	VERB
fbem-30774	256	21	passive	passive	ADJ
fbem-30774	256	22	users	user	NOUN
fbem-30774	256	23	’	’	PART
fbem-30774	256	24	continuance	continuance	NOUN
fbem-30774	256	25	intention	intention	NOUN
fbem-30774	256	26	toward	toward	ADP
fbem-30774	256	27	virtual	virtual	ADJ
fbem-30774	256	28	brand	brand	NOUN
fbem-30774	256	29	communities	community	NOUN
fbem-30774	256	30	,	,	PUNCT
fbem-30774	256	31	"	"	PUNCT
fbem-30774	256	32	ieee	ieee	NOUN
fbem-30774	256	33	access	access	NOUN
fbem-30774	256	34	,	,	PUNCT
fbem-30774	256	35	2020	2020	NUM
fbem-30774	256	36	,	,	PUNCT
fbem-30774	256	37	vol	vol	NOUN
fbem-30774	256	38	.	.	NOUN
fbem-30774	256	39	8	8	NUM
fbem-30774	256	40	,	,	PUNCT
fbem-30774	256	41	p.	p.	NOUN
fbem-30774	256	42	61–70	61–70	NOUN
fbem-30774	256	43	.	.	PUNCT
fbem-30774	257	1	[	[	X
fbem-30774	257	2	28	28	NUM
fbem-30774	257	3	]	]	X
fbem-30774	257	4	d.	d.	PROPN
fbem-30774	257	5	gefen	gefen	PROPN
fbem-30774	257	6	and	and	CCONJ
fbem-30774	257	7	d.	d.	PROPN
fbem-30774	257	8	w.	w.	PROPN
fbem-30774	257	9	straub	straub	PROPN
fbem-30774	257	10	,	,	PUNCT
fbem-30774	257	11	"	"	PUNCT
fbem-30774	257	12	managing	manage	VERB
fbem-30774	257	13	user	user	NOUN
fbem-30774	257	14	trust	trust	NOUN
fbem-30774	257	15	in	in	ADP
fbem-30774	257	16	b2c	b2c	PROPN
fbem-30774	257	17	eservices	eservice	NOUN
fbem-30774	257	18	,	,	PUNCT
fbem-30774	257	19	"	"	PUNCT
fbem-30774	257	20	e	e	NOUN
fbem-30774	257	21	-	-	NOUN
fbem-30774	257	22	service	service	ADJ
fbem-30774	257	23	journal	journal	NOUN
fbem-30774	257	24	,	,	PUNCT
fbem-30774	257	25	2003	2003	NUM
fbem-30774	257	26	,	,	PUNCT
fbem-30774	257	27	vol	vol	NOUN
fbem-30774	257	28	.	.	PUNCT
fbem-30774	258	1	2(no	2(no	NUM
fbem-30774	258	2	.	.	PUNCT
fbem-30774	259	1	2	2	NUM
fbem-30774	259	2	)	)	PUNCT
fbem-30774	259	3	,	,	PUNCT
fbem-30774	259	4	p.	p.	NOUN
fbem-30774	259	5	7–24	7–24	PROPN
fbem-30774	259	6	.	.	PUNCT
fbem-30774	260	1	[	[	X
fbem-30774	260	2	29	29	NUM
fbem-30774	260	3	]	]	PUNCT
fbem-30774	260	4	j.	j.	PROPN
fbem-30774	260	5	y.	y.	PROPN
fbem-30774	260	6	liu	liu	PROPN
fbem-30774	260	7	,	,	PUNCT
fbem-30774	260	8	h.	h.	PROPN
fbem-30774	260	9	y.	y.	PROPN
fbem-30774	260	10	sun	sun	PROPN
fbem-30774	260	11	,	,	PUNCT
fbem-30774	260	12	j.	j.	PROPN
fbem-30774	260	13	f.	f.	PROPN
fbem-30774	260	14	li	li	PROPN
fbem-30774	260	15	,	,	PUNCT
fbem-30774	260	16	et	et	PROPN
fbem-30774	260	17	al	al	PROPN
fbem-30774	260	18	.	.	PROPN
fbem-30774	260	19	,	,	PUNCT
fbem-30774	260	20	"	"	PUNCT
fbem-30774	260	21	research	research	NOUN
fbem-30774	260	22	on	on	ADP
fbem-30774	260	23	the	the	DET
fbem-30774	260	24	factors	factor	NOUN
fbem-30774	260	25	influencing	influence	VERB
fbem-30774	260	26	consumer	consumer	NOUN
fbem-30774	260	27	purchase	purchase	NOUN
fbem-30774	260	28	intention	intention	NOUN
fbem-30774	260	29	in	in	ADP
fbem-30774	260	30	e	e	NOUN
fbem-30774	260	31	-	-	NOUN
fbem-30774	260	32	commerce	commerce	NOUN
fbem-30774	260	33	live	live	ADJ
fbem-30774	260	34	streaming	streaming	NOUN
fbem-30774	260	35	:	:	PUNCT
fbem-30774	260	36	based	base	VERB
fbem-30774	260	37	on	on	ADP
fbem-30774	260	38	the	the	DET
fbem-30774	260	39	dual	dual	ADJ
fbem-30774	260	40	-	-	PUNCT
fbem-30774	260	41	path	path	NOUN
fbem-30774	260	42	model	model	NOUN
fbem-30774	260	43	perspective	perspective	NOUN
fbem-30774	260	44	,	,	PUNCT
fbem-30774	260	45	"	"	PUNCT
fbem-30774	260	46	journal	journal	NOUN
fbem-30774	260	47	of	of	ADP
fbem-30774	260	48	chongqing	chongqing	PROPN
fbem-30774	260	49	university	university	PROPN
fbem-30774	260	50	of	of	ADP
fbem-30774	260	51	arts	art	NOUN
fbem-30774	260	52	and	and	CCONJ
fbem-30774	260	53	sciences	science	NOUN
fbem-30774	260	54	(	(	PUNCT
fbem-30774	260	55	social	social	ADJ
fbem-30774	260	56	science	science	NOUN
fbem-30774	260	57	edition	edition	NOUN
fbem-30774	260	58	)	)	PUNCT
fbem-30774	260	59	,	,	PUNCT
fbem-30774	260	60	2024	2024	NUM
fbem-30774	260	61	,	,	PUNCT
fbem-30774	260	62	vol	vol	NOUN
fbem-30774	260	63	.	.	PUNCT
fbem-30774	261	1	43(no	43(no	NUM
fbem-30774	261	2	.	.	NOUN
fbem-30774	261	3	1	1	NUM
fbem-30774	261	4	)	)	PUNCT
fbem-30774	261	5	,	,	PUNCT
fbem-30774	262	1	p.	p.	NOUN
fbem-30774	262	2	49–60	49–60	NUM
fbem-30774	262	3	.	.	PUNCT
fbem-30774	263	1	[	[	X
fbem-30774	263	2	30	30	NUM
fbem-30774	263	3	]	]	X
fbem-30774	263	4	y.	y.	PROPN
fbem-30774	263	5	yin	yin	PROPN
fbem-30774	263	6	and	and	CCONJ
fbem-30774	263	7	y.	y.	PROPN
fbem-30774	263	8	l.	l.	PROPN
fbem-30774	263	9	wang	wang	PROPN
fbem-30774	263	10	,	,	PUNCT
fbem-30774	263	11	"	"	PUNCT
fbem-30774	263	12	the	the	DET
fbem-30774	263	13	impact	impact	NOUN
fbem-30774	263	14	of	of	ADP
fbem-30774	263	15	e	e	NOUN
fbem-30774	263	16	-	-	NOUN
fbem-30774	263	17	commerce	commerce	NOUN
fbem-30774	263	18	live	live	VERB
fbem-30774	263	19	streaming	streaming	NOUN
fbem-30774	263	20	on	on	ADP
fbem-30774	263	21	user	user	NOUN
fbem-30774	263	22	purchase	purchase	NOUN
fbem-30774	263	23	intention	intention	NOUN
fbem-30774	263	24	:	:	PUNCT
fbem-30774	263	25	based	base	VERB
fbem-30774	263	26	on	on	ADP
fbem-30774	263	27	the	the	DET
fbem-30774	263	28	151	151	NUM
fbem-30774	263	29	perspectives	perspective	NOUN
fbem-30774	263	30	of	of	ADP
fbem-30774	263	31	host	host	NOUN
fbem-30774	263	32	characteristics	characteristic	NOUN
fbem-30774	263	33	and	and	CCONJ
fbem-30774	263	34	social	social	ADJ
fbem-30774	263	35	presence	presence	NOUN
fbem-30774	263	36	,	,	PUNCT
fbem-30774	263	37	"	"	PUNCT
fbem-30774	263	38	journal	journal	NOUN
fbem-30774	263	39	of	of	ADP
fbem-30774	263	40	hubei	hubei	PROPN
fbem-30774	263	41	university	university	PROPN
fbem-30774	263	42	of	of	ADP
fbem-30774	263	43	science	science	NOUN
fbem-30774	263	44	and	and	CCONJ
fbem-30774	263	45	technology	technology	NOUN
fbem-30774	263	46	,	,	PUNCT
fbem-30774	263	47	2022	2022	NUM
fbem-30774	263	48	,	,	PUNCT
fbem-30774	263	49	vol	vol	NOUN
fbem-30774	263	50	.	.	PUNCT
fbem-30774	264	1	42(no	42(no	NUM
fbem-30774	264	2	.	.	NOUN
fbem-30774	265	1	1	1	NUM
fbem-30774	265	2	)	)	PUNCT
fbem-30774	265	3	,	,	PUNCT
fbem-30774	265	4	p.	p.	NOUN
fbem-30774	265	5	26–33	26–33	NUM
fbem-30774	265	6	.	.	PUNCT
fbem-30774	266	1	[	[	X
fbem-30774	266	2	31	31	NUM
fbem-30774	266	3	]	]	PUNCT
fbem-30774	266	4	e.	e.	PROPN
fbem-30774	266	5	j.	j.	PROPN
fbem-30774	266	6	arnould	arnould	PROPN
fbem-30774	266	7	,	,	PUNCT
fbem-30774	266	8	"	"	PUNCT
fbem-30774	266	9	understanding	understand	VERB
fbem-30774	266	10	consumer	consumer	NOUN
fbem-30774	266	11	culture	culture	NOUN
fbem-30774	266	12	:	:	PUNCT
fbem-30774	266	13	contribution	contribution	NOUN
fbem-30774	266	14	of	of	ADP
fbem-30774	266	15	practicing	practice	VERB
fbem-30774	266	16	anthropologists	anthropologist	NOUN
fbem-30774	266	17	,	,	PUNCT
fbem-30774	266	18	"	"	PUNCT
fbem-30774	266	19	advances	advance	NOUN
fbem-30774	266	20	in	in	ADP
fbem-30774	266	21	consumer	consumer	NOUN
fbem-30774	266	22	research	research	NOUN
fbem-30774	266	23	,	,	PUNCT
fbem-30774	266	24	2002	2002	NUM
fbem-30774	266	25	,	,	PUNCT
fbem-30774	266	26	vol	vol	NOUN
fbem-30774	266	27	.	.	PROPN
fbem-30774	266	28	29	29	NUM
fbem-30774	266	29	,	,	PUNCT
fbem-30774	266	30	p.	p.	NOUN
fbem-30774	266	31	361–362	361–362	NUM
fbem-30774	266	32	.	.	PUNCT
fbem-30774	267	1	[	[	X
fbem-30774	267	2	32	32	NUM
fbem-30774	267	3	]	]	PUNCT
fbem-30774	267	4	c.	c.	PROPN
fbem-30774	267	5	tynan	tynan	PROPN
fbem-30774	267	6	and	and	CCONJ
fbem-30774	267	7	s.	s.	PROPN
fbem-30774	267	8	mckechnie	mckechnie	PROPN
fbem-30774	267	9	,	,	PUNCT
fbem-30774	267	10	"	"	PUNCT
fbem-30774	267	11	experience	experience	NOUN
fbem-30774	267	12	marketing	marketing	NOUN
fbem-30774	267	13	:	:	PUNCT
fbem-30774	267	14	a	a	DET
fbem-30774	267	15	review	review	NOUN
fbem-30774	267	16	and	and	CCONJ
fbem-30774	267	17	reassessment	reassessment	NOUN
fbem-30774	267	18	,	,	PUNCT
fbem-30774	267	19	"	"	PUNCT
fbem-30774	267	20	journal	journal	NOUN
fbem-30774	267	21	of	of	ADP
fbem-30774	267	22	marketing	marketing	NOUN
fbem-30774	267	23	management	management	NOUN
fbem-30774	267	24	,	,	PUNCT
fbem-30774	267	25	2009	2009	NUM
fbem-30774	267	26	,	,	PUNCT
fbem-30774	267	27	vol	vol	NOUN
fbem-30774	267	28	.	.	PUNCT
fbem-30774	268	1	25(no	25(no	NUM
fbem-30774	268	2	.	.	PUNCT
fbem-30774	269	1	5	5	NUM
fbem-30774	269	2	-	-	SYM
fbem-30774	269	3	6	6	NUM
fbem-30774	269	4	)	)	PUNCT
fbem-30774	269	5	,	,	PUNCT
fbem-30774	269	6	p.	p.	NOUN
fbem-30774	269	7	501–517	501–517	NUM
fbem-30774	269	8	.	.	PUNCT
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fbem-30774	270	2	33	33	NUM
fbem-30774	270	3	]	]	X
fbem-30774	270	4	wang	wang	PROPN
fbem-30774	270	5	,	,	PUNCT
fbem-30774	270	6	j.	j.	PROPN
fbem-30774	270	7	the	the	DET
fbem-30774	270	8	impact	impact	NOUN
fbem-30774	270	9	of	of	ADP
fbem-30774	270	10	direct	direct	ADJ
fbem-30774	270	11	selling	selling	NOUN
fbem-30774	270	12	enterprises	enterprise	NOUN
fbem-30774	270	13	'	'	PART
fbem-30774	270	14	brand	brand	NOUN
fbem-30774	270	15	experience	experience	NOUN
fbem-30774	270	16	on	on	ADP
fbem-30774	270	17	customer	customer	NOUN
fbem-30774	270	18	loyalty	loyalty	NOUN
fbem-30774	270	19	(	(	PUNCT
fbem-30774	270	20	master	master	NOUN
fbem-30774	270	21	's	's	PART
fbem-30774	270	22	thesis	thesis	NOUN
fbem-30774	270	23	,	,	PUNCT
fbem-30774	270	24	northeast	northeast	ADJ
fbem-30774	270	25	normal	normal	ADJ
fbem-30774	270	26	university	university	NOUN
fbem-30774	270	27	,	,	PUNCT
fbem-30774	270	28	china	china	PROPN
fbem-30774	270	29	2019	2019	NUM
fbem-30774	270	30	)	)	PUNCT
fbem-30774	270	31	.	.	PUNCT
fbem-30774	271	1	p.	p.	NOUN
fbem-30774	271	2	22	22	NUM
fbem-30774	271	3	.	.	PUNCT
fbem-30774	272	1	[	[	X
fbem-30774	272	2	34	34	NUM
fbem-30774	272	3	]	]	SYM
fbem-30774	272	4	mou	mou	PROPN
fbem-30774	272	5	,	,	PUNCT
fbem-30774	272	6	c.	c.	PROPN
fbem-30774	272	7	research	research	NOUN
fbem-30774	272	8	on	on	ADP
fbem-30774	272	9	the	the	DET
fbem-30774	272	10	impact	impact	NOUN
fbem-30774	272	11	of	of	ADP
fbem-30774	272	12	information	information	NOUN
fbem-30774	272	13	quality	quality	NOUN
fbem-30774	272	14	and	and	CCONJ
fbem-30774	272	15	social	social	ADJ
fbem-30774	272	16	presence	presence	NOUN
fbem-30774	272	17	on	on	ADP
fbem-30774	272	18	purchase	purchase	NOUN
fbem-30774	272	19	intention	intention	NOUN
fbem-30774	272	20	in	in	ADP
fbem-30774	272	21	live	live	ADJ
fbem-30774	272	22	streaming	streaming	NOUN
fbem-30774	272	23	scenarios	scenario	NOUN
fbem-30774	272	24	:	:	PUNCT
fbem-30774	272	25	the	the	DET
fbem-30774	272	26	mediating	mediate	VERB
fbem-30774	272	27	role	role	NOUN
fbem-30774	272	28	of	of	ADP
fbem-30774	272	29	trust	trust	NOUN
fbem-30774	272	30	in	in	ADP
fbem-30774	272	31	hosts	host	NOUN
fbem-30774	272	32	and	and	CCONJ
fbem-30774	272	33	products	product	NOUN
fbem-30774	272	34	(	(	PUNCT
fbem-30774	272	35	master	master	NOUN
fbem-30774	272	36	's	's	PART
fbem-30774	272	37	thesis	thesis	NOUN
fbem-30774	272	38	,	,	PUNCT
fbem-30774	272	39	southwestern	southwestern	ADJ
fbem-30774	272	40	university	university	NOUN
fbem-30774	272	41	of	of	ADP
fbem-30774	272	42	finance	finance	NOUN
fbem-30774	272	43	and	and	CCONJ
fbem-30774	272	44	economics	economic	NOUN
fbem-30774	272	45	,	,	PUNCT
fbem-30774	272	46	china	china	PROPN
fbem-30774	272	47	2021	2021	NUM
fbem-30774	272	48	)	)	PUNCT
fbem-30774	272	49	.	.	PUNCT
fbem-30774	273	1	p.	p.	NOUN
fbem-30774	273	2	30	30	NUM
fbem-30774	273	3	.	.	PUNCT
fbem-30774	274	1	[	[	X
fbem-30774	274	2	35	35	NUM
fbem-30774	274	3	]	]	X
fbem-30774	274	4	china	china	PROPN
fbem-30774	274	5	consumers	consumers	PROPN
fbem-30774	274	6	association	association	PROPN
fbem-30774	274	7	,	,	PUNCT
fbem-30774	274	8	online	online	ADJ
fbem-30774	274	9	survey	survey	NOUN
fbem-30774	274	10	report	report	NOUN
fbem-30774	274	11	on	on	ADP
fbem-30774	274	12	consumer	consumer	NOUN
fbem-30774	274	13	satisfaction	satisfaction	NOUN
fbem-30774	274	14	with	with	ADP
fbem-30774	274	15	live	live	ADJ
fbem-30774	274	16	-	-	PUNCT
fbem-30774	274	17	stream	stream	NOUN
fbem-30774	274	18	shopping	shopping	NOUN
fbem-30774	274	19	[	[	X
fbem-30774	274	20	eb	eb	PROPN
fbem-30774	274	21	/	/	SYM
fbem-30774	274	22	ol	ol	PROPN
fbem-30774	274	23	]	]	PUNCT
fbem-30774	274	24	.	.	PUNCT
fbem-30774	275	1	available	available	ADJ
fbem-30774	275	2	:	:	PUNCT
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fbem-30774	276	2	,	,	PUNCT
fbem-30774	276	3	mar	mar	PROPN
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fbem-30774	276	5	31	31	NUM
fbem-30774	276	6	,	,	PUNCT
fbem-30774	276	7	2022	2022	NUM
fbem-30774	276	8	.	.	PUNCT
fbem-30774	277	1	https://www.thepaper.cn/newsdetail_forward_6799987	https://www.thepaper.cn/newsdetail_forward_6799987	PRON