id	sid	tid	token	lemma	pos
fbem-6870	1	1	frontiers	frontier	NOUN
fbem-6870	1	2	in	in	ADP
fbem-6870	1	3	business	business	NOUN
fbem-6870	1	4	,	,	PUNCT
fbem-6870	1	5	economics	economic	NOUN
fbem-6870	1	6	and	and	CCONJ
fbem-6870	1	7	management	management	NOUN
fbem-6870	1	8	issn	issn	PROPN
fbem-6870	1	9	:	:	PUNCT
fbem-6870	1	10	2766	2766	NUM
fbem-6870	1	11	-	-	PUNCT
fbem-6870	1	12	824x	824x	NUM
fbem-6870	1	13	|	|	ADJ
fbem-6870	1	14	vol	vol	NOUN
fbem-6870	1	15	.	.	PROPN
fbem-6870	1	16	8	8	NUM
fbem-6870	1	17	,	,	PUNCT
fbem-6870	1	18	no	no	INTJ
fbem-6870	1	19	.	.	NOUN
fbem-6870	1	20	2	2	NUM
fbem-6870	1	21	,	,	PUNCT
fbem-6870	1	22	2023	2023	NUM
fbem-6870	1	23	71	71	NUM
fbem-6870	1	24	comprehensive	comprehensive	ADJ
fbem-6870	1	25	return	return	NOUN
fbem-6870	1	26	policy	policy	NOUN
fbem-6870	1	27	,	,	PUNCT
fbem-6870	1	28	a	a	DET
fbem-6870	1	29	development	development	NOUN
fbem-6870	1	30	direction	direction	NOUN
fbem-6870	1	31	for	for	ADP
fbem-6870	1	32	return	return	NOUN
fbem-6870	1	33	services	service	NOUN
fbem-6870	1	34	mai	mai	PROPN
fbem-6870	1	35	kang	kang	PROPN
fbem-6870	1	36	school	school	PROPN
fbem-6870	1	37	of	of	ADP
fbem-6870	1	38	modern	modern	ADJ
fbem-6870	1	39	post	post	NOUN
fbem-6870	1	40	,	,	PUNCT
fbem-6870	1	41	chongqing	chongqing	PROPN
fbem-6870	1	42	university	university	PROPN
fbem-6870	1	43	of	of	ADP
fbem-6870	1	44	posts	post	NOUN
fbem-6870	1	45	and	and	CCONJ
fbem-6870	1	46	telecommunications	telecommunication	NOUN
fbem-6870	1	47	,	,	PUNCT
fbem-6870	1	48	china	china	PROPN
fbem-6870	1	49	abstract	abstract	PROPN
fbem-6870	1	50	:	:	PUNCT
fbem-6870	1	51	online	online	ADJ
fbem-6870	1	52	shopping	shopping	NOUN
fbem-6870	1	53	requires	require	VERB
fbem-6870	1	54	online	online	ADJ
fbem-6870	1	55	consumers	consumer	NOUN
fbem-6870	1	56	to	to	PART
fbem-6870	1	57	make	make	VERB
fbem-6870	1	58	purchase	purchase	NOUN
fbem-6870	1	59	decisions	decision	NOUN
fbem-6870	1	60	without	without	ADP
fbem-6870	1	61	actually	actually	ADV
fbem-6870	1	62	experiencing	experience	VERB
fbem-6870	1	63	the	the	DET
fbem-6870	1	64	product	product	NOUN
fbem-6870	1	65	,	,	PUNCT
fbem-6870	1	66	thus	thus	ADV
fbem-6870	1	67	leading	lead	VERB
fbem-6870	1	68	to	to	ADP
fbem-6870	1	69	a	a	DET
fbem-6870	1	70	large	large	ADJ
fbem-6870	1	71	number	number	NOUN
fbem-6870	1	72	of	of	ADP
fbem-6870	1	73	return	return	NOUN
fbem-6870	1	74	issues	issue	NOUN
fbem-6870	1	75	that	that	PRON
fbem-6870	1	76	have	have	VERB
fbem-6870	1	77	a	a	DET
fbem-6870	1	78	negative	negative	ADJ
fbem-6870	1	79	impact	impact	NOUN
fbem-6870	1	80	on	on	ADP
fbem-6870	1	81	both	both	DET
fbem-6870	1	82	consumers	consumer	NOUN
fbem-6870	1	83	and	and	CCONJ
fbem-6870	1	84	online	online	ADJ
fbem-6870	1	85	merchants	merchant	NOUN
fbem-6870	1	86	.	.	PUNCT
fbem-6870	2	1	for	for	ADP
fbem-6870	2	2	the	the	DET
fbem-6870	2	3	sake	sake	NOUN
fbem-6870	2	4	of	of	ADP
fbem-6870	2	5	the	the	DET
fbem-6870	2	6	healthy	healthy	ADJ
fbem-6870	2	7	development	development	NOUN
fbem-6870	2	8	of	of	ADP
fbem-6870	2	9	the	the	DET
fbem-6870	2	10	e	e	PROPN
fbem-6870	2	11	-	-	PROPN
fbem-6870	2	12	commerce	commerce	NOUN
fbem-6870	2	13	industry	industry	NOUN
fbem-6870	2	14	,	,	PUNCT
fbem-6870	2	15	online	online	ADJ
fbem-6870	2	16	merchants	merchant	NOUN
fbem-6870	2	17	and	and	CCONJ
fbem-6870	2	18	e	e	NOUN
fbem-6870	2	19	-	-	NOUN
fbem-6870	2	20	commerce	commerce	NOUN
fbem-6870	2	21	platforms	platform	NOUN
fbem-6870	2	22	are	be	AUX
fbem-6870	2	23	constantly	constantly	ADV
fbem-6870	2	24	implementing	implement	VERB
fbem-6870	2	25	new	new	ADJ
fbem-6870	2	26	,	,	PUNCT
fbem-6870	2	27	more	more	ADJ
fbem-6870	2	28	consumer	consumer	NOUN
fbem-6870	2	29	-	-	PUNCT
fbem-6870	2	30	friendly	friendly	ADJ
fbem-6870	2	31	return	return	NOUN
fbem-6870	2	32	policies	policy	NOUN
fbem-6870	2	33	to	to	PART
fbem-6870	2	34	attract	attract	VERB
fbem-6870	2	35	consumers	consumer	NOUN
fbem-6870	2	36	and	and	CCONJ
fbem-6870	2	37	increase	increase	VERB
fbem-6870	2	38	their	their	PRON
fbem-6870	2	39	willingness	willingness	NOUN
fbem-6870	2	40	to	to	PART
fbem-6870	2	41	buy	buy	VERB
fbem-6870	2	42	.	.	PUNCT
fbem-6870	3	1	integrated	integrate	VERB
fbem-6870	3	2	returns	return	NOUN
fbem-6870	3	3	are	be	AUX
fbem-6870	3	4	a	a	DET
fbem-6870	3	5	way	way	NOUN
fbem-6870	3	6	for	for	SCONJ
fbem-6870	3	7	consumers	consumer	NOUN
fbem-6870	3	8	to	to	PART
fbem-6870	3	9	return	return	VERB
fbem-6870	3	10	goods	good	NOUN
fbem-6870	3	11	by	by	ADP
fbem-6870	3	12	simply	simply	ADV
fbem-6870	3	13	applying	apply	VERB
fbem-6870	3	14	for	for	ADP
fbem-6870	3	15	a	a	DET
fbem-6870	3	16	return	return	NOUN
fbem-6870	3	17	in	in	ADP
fbem-6870	3	18	the	the	DET
fbem-6870	3	19	background	background	NOUN
fbem-6870	3	20	of	of	ADP
fbem-6870	3	21	the	the	DET
fbem-6870	3	22	website	website	NOUN
fbem-6870	3	23	,	,	PUNCT
fbem-6870	3	24	and	and	CCONJ
fbem-6870	3	25	the	the	DET
fbem-6870	3	26	ecommerce	ecommerce	NOUN
fbem-6870	3	27	platform	platform	NOUN
fbem-6870	3	28	will	will	AUX
fbem-6870	3	29	arrange	arrange	VERB
fbem-6870	3	30	for	for	SCONJ
fbem-6870	3	31	a	a	DET
fbem-6870	3	32	courier	courier	NOUN
fbem-6870	3	33	to	to	PART
fbem-6870	3	34	pick	pick	VERB
fbem-6870	3	35	up	up	ADP
fbem-6870	3	36	the	the	DET
fbem-6870	3	37	goods	good	NOUN
fbem-6870	3	38	on	on	ADP
fbem-6870	3	39	its	its	PRON
fbem-6870	3	40	own	own	ADJ
fbem-6870	3	41	initiative	initiative	NOUN
fbem-6870	3	42	.	.	PUNCT
fbem-6870	4	1	obviously	obviously	ADV
fbem-6870	4	2	what	what	DET
fbem-6870	4	3	kind	kind	NOUN
fbem-6870	4	4	of	of	ADP
fbem-6870	4	5	impact	impact	NOUN
fbem-6870	4	6	the	the	DET
fbem-6870	4	7	integrated	integrate	VERB
fbem-6870	4	8	return	return	NOUN
fbem-6870	4	9	service	service	NOUN
fbem-6870	4	10	will	will	AUX
fbem-6870	4	11	have	have	AUX
fbem-6870	4	12	on	on	ADP
fbem-6870	4	13	consumers	consumer	NOUN
fbem-6870	4	14	is	be	AUX
fbem-6870	4	15	a	a	DET
fbem-6870	4	16	direction	direction	NOUN
fbem-6870	4	17	worth	worth	ADJ
fbem-6870	4	18	studying	study	VERB
fbem-6870	4	19	.	.	PUNCT
fbem-6870	5	1	1	1	X
fbem-6870	5	2	.	.	X
fbem-6870	5	3	introduction	introduction	NOUN
fbem-6870	5	4	the	the	DET
fbem-6870	5	5	issue	issue	NOUN
fbem-6870	5	6	of	of	ADP
fbem-6870	5	7	returns	return	NOUN
fbem-6870	5	8	has	have	AUX
fbem-6870	5	9	become	become	VERB
fbem-6870	5	10	a	a	DET
fbem-6870	5	11	global	global	ADJ
fbem-6870	5	12	concern	concern	NOUN
fbem-6870	5	13	for	for	ADP
fbem-6870	5	14	ecommerce	ecommerce	NOUN
fbem-6870	5	15	platforms	platform	NOUN
fbem-6870	5	16	,	,	PUNCT
fbem-6870	5	17	with	with	ADP
fbem-6870	5	18	at	at	ADV
fbem-6870	5	19	least	least	ADV
fbem-6870	5	20	30	30	NUM
fbem-6870	5	21	%	%	NOUN
fbem-6870	5	22	of	of	ADP
fbem-6870	5	23	online	online	ADJ
fbem-6870	5	24	shopping	shopping	NOUN
fbem-6870	5	25	orders	order	NOUN
fbem-6870	5	26	expected	expect	VERB
fbem-6870	5	27	to	to	PART
fbem-6870	5	28	be	be	AUX
fbem-6870	5	29	returned	return	VERB
fbem-6870	5	30	[	[	PUNCT
fbem-6870	5	31	2	2	NUM
fbem-6870	5	32	]	]	PUNCT
fbem-6870	5	33	.	.	PUNCT
fbem-6870	6	1	the	the	DET
fbem-6870	6	2	reason	reason	NOUN
fbem-6870	6	3	for	for	ADP
fbem-6870	6	4	such	such	DET
fbem-6870	6	5	a	a	DET
fbem-6870	6	6	high	high	ADJ
fbem-6870	6	7	return	return	NOUN
fbem-6870	6	8	rate	rate	NOUN
fbem-6870	6	9	is	be	AUX
fbem-6870	6	10	that	that	SCONJ
fbem-6870	6	11	online	online	ADJ
fbem-6870	6	12	consumers	consumer	NOUN
fbem-6870	6	13	are	be	AUX
fbem-6870	6	14	not	not	PART
fbem-6870	6	15	able	able	ADJ
fbem-6870	6	16	to	to	PART
fbem-6870	6	17	experience	experience	VERB
fbem-6870	6	18	the	the	DET
fbem-6870	6	19	product	product	NOUN
fbem-6870	6	20	in	in	ADP
fbem-6870	6	21	person	person	NOUN
fbem-6870	6	22	when	when	SCONJ
fbem-6870	6	23	purchasing	purchase	VERB
fbem-6870	6	24	it	it	PRON
fbem-6870	6	25	;	;	PUNCT
fbem-6870	6	26	they	they	PRON
fbem-6870	6	27	must	must	AUX
fbem-6870	6	28	make	make	VERB
fbem-6870	6	29	a	a	DET
fbem-6870	6	30	purchase	purchase	NOUN
fbem-6870	6	31	decision	decision	NOUN
fbem-6870	6	32	with	with	ADP
fbem-6870	6	33	limited	limited	ADJ
fbem-6870	6	34	information	information	NOUN
fbem-6870	6	35	to	to	PART
fbem-6870	6	36	determine	determine	VERB
fbem-6870	6	37	whether	whether	SCONJ
fbem-6870	6	38	the	the	DET
fbem-6870	6	39	product	product	NOUN
fbem-6870	6	40	is	be	AUX
fbem-6870	6	41	suitable	suitable	ADJ
fbem-6870	6	42	,	,	PUNCT
fbem-6870	6	43	so	so	SCONJ
fbem-6870	6	44	the	the	DET
fbem-6870	6	45	uncertainty	uncertainty	NOUN
fbem-6870	6	46	of	of	ADP
fbem-6870	6	47	online	online	ADJ
fbem-6870	6	48	product	product	NOUN
fbem-6870	6	49	information	information	NOUN
fbem-6870	6	50	is	be	AUX
fbem-6870	6	51	a	a	DET
fbem-6870	6	52	serious	serious	ADJ
fbem-6870	6	53	impediment	impediment	NOUN
fbem-6870	6	54	to	to	ADP
fbem-6870	6	55	consumer	consumer	NOUN
fbem-6870	6	56	shopping	shopping	NOUN
fbem-6870	7	1	[	[	X
fbem-6870	7	2	3	3	NUM
fbem-6870	7	3	]	]	PUNCT
fbem-6870	7	4	.	.	PUNCT
fbem-6870	8	1	it	it	PRON
fbem-6870	8	2	is	be	AUX
fbem-6870	8	3	because	because	SCONJ
fbem-6870	8	4	many	many	ADJ
fbem-6870	8	5	online	online	ADJ
fbem-6870	8	6	consumers	consumer	NOUN
fbem-6870	8	7	are	be	AUX
fbem-6870	8	8	unsure	unsure	ADJ
fbem-6870	8	9	of	of	ADP
fbem-6870	8	10	the	the	DET
fbem-6870	8	11	suitability	suitability	NOUN
fbem-6870	8	12	of	of	ADP
fbem-6870	8	13	a	a	DET
fbem-6870	8	14	product	product	NOUN
fbem-6870	8	15	even	even	ADV
fbem-6870	8	16	when	when	SCONJ
fbem-6870	8	17	they	they	PRON
fbem-6870	8	18	make	make	VERB
fbem-6870	8	19	a	a	DET
fbem-6870	8	20	purchase	purchase	NOUN
fbem-6870	8	21	decision	decision	NOUN
fbem-6870	8	22	that	that	PRON
fbem-6870	8	23	many	many	ADJ
fbem-6870	8	24	consumers	consumer	NOUN
fbem-6870	8	25	receive	receive	VERB
fbem-6870	8	26	the	the	DET
fbem-6870	8	27	product	product	NOUN
fbem-6870	8	28	only	only	ADV
fbem-6870	8	29	to	to	PART
fbem-6870	8	30	find	find	VERB
fbem-6870	8	31	that	that	SCONJ
fbem-6870	8	32	it	it	PRON
fbem-6870	8	33	does	do	AUX
fbem-6870	8	34	not	not	PART
fbem-6870	8	35	meet	meet	VERB
fbem-6870	8	36	their	their	PRON
fbem-6870	8	37	needs	need	NOUN
fbem-6870	8	38	and	and	CCONJ
fbem-6870	8	39	need	need	VERB
fbem-6870	8	40	to	to	PART
fbem-6870	8	41	request	request	VERB
fbem-6870	8	42	a	a	DET
fbem-6870	8	43	return	return	NOUN
fbem-6870	8	44	.	.	PUNCT
fbem-6870	9	1	as	as	SCONJ
fbem-6870	9	2	the	the	DET
fbem-6870	9	3	competition	competition	NOUN
fbem-6870	9	4	among	among	ADP
fbem-6870	9	5	merchants	merchant	NOUN
fbem-6870	9	6	in	in	ADP
fbem-6870	9	7	e	e	NOUN
fbem-6870	9	8	-	-	NOUN
fbem-6870	9	9	commerce	commerce	NOUN
fbem-6870	9	10	platforms	platform	NOUN
fbem-6870	9	11	becomes	become	VERB
fbem-6870	9	12	more	more	ADV
fbem-6870	9	13	and	and	CCONJ
fbem-6870	9	14	more	more	ADV
fbem-6870	9	15	intense	intense	ADJ
fbem-6870	9	16	,	,	PUNCT
fbem-6870	9	17	a	a	DET
fbem-6870	9	18	more	more	ADV
fbem-6870	9	19	convenient	convenient	ADJ
fbem-6870	9	20	and	and	CCONJ
fbem-6870	9	21	faster	fast	ADJ
fbem-6870	9	22	return	return	VERB
fbem-6870	9	23	policy	policy	NOUN
fbem-6870	9	24	that	that	PRON
fbem-6870	9	25	reduces	reduce	VERB
fbem-6870	9	26	the	the	DET
fbem-6870	9	27	cost	cost	NOUN
fbem-6870	9	28	of	of	ADP
fbem-6870	9	29	returning	return	VERB
fbem-6870	9	30	goods	good	NOUN
fbem-6870	9	31	(	(	PUNCT
fbem-6870	9	32	time	time	NOUN
fbem-6870	9	33	,	,	PUNCT
fbem-6870	9	34	money	money	NOUN
fbem-6870	9	35	,	,	PUNCT
fbem-6870	9	36	effort	effort	NOUN
fbem-6870	9	37	,	,	PUNCT
fbem-6870	9	38	etc	etc	X
fbem-6870	9	39	.	.	X
fbem-6870	9	40	)	)	PUNCT
fbem-6870	9	41	is	be	AUX
fbem-6870	9	42	undoubtedly	undoubtedly	ADV
fbem-6870	9	43	an	an	DET
fbem-6870	9	44	effective	effective	ADJ
fbem-6870	9	45	marketing	marketing	NOUN
fbem-6870	9	46	strategy	strategy	NOUN
fbem-6870	9	47	in	in	ADP
fbem-6870	9	48	order	order	NOUN
fbem-6870	9	49	to	to	PART
fbem-6870	9	50	attract	attract	VERB
fbem-6870	9	51	more	more	ADJ
fbem-6870	9	52	consumers	consumer	NOUN
fbem-6870	9	53	.	.	PUNCT
fbem-6870	10	1	for	for	ADP
fbem-6870	10	2	example	example	NOUN
fbem-6870	10	3	,	,	PUNCT
fbem-6870	10	4	jingdong	jingdong	ADP
fbem-6870	10	5	has	have	AUX
fbem-6870	10	6	integrated	integrate	VERB
fbem-6870	10	7	jingdong	jingdong	ADP
fbem-6870	10	8	logistics	logistic	NOUN
fbem-6870	10	9	to	to	PART
fbem-6870	10	10	provide	provide	VERB
fbem-6870	10	11	comprehensive	comprehensive	ADJ
fbem-6870	10	12	return	return	NOUN
fbem-6870	10	13	services	service	NOUN
fbem-6870	10	14	to	to	ADP
fbem-6870	10	15	consumers	consumer	NOUN
fbem-6870	10	16	.	.	PUNCT
fbem-6870	11	1	this	this	DET
fbem-6870	11	2	service	service	NOUN
fbem-6870	11	3	allows	allow	VERB
fbem-6870	11	4	consumers	consumer	NOUN
fbem-6870	11	5	to	to	PART
fbem-6870	11	6	return	return	VERB
fbem-6870	11	7	products	product	NOUN
fbem-6870	11	8	by	by	ADP
fbem-6870	11	9	simply	simply	ADV
fbem-6870	11	10	applying	apply	VERB
fbem-6870	11	11	for	for	ADP
fbem-6870	11	12	returns	return	NOUN
fbem-6870	11	13	in	in	ADP
fbem-6870	11	14	jingdong	jingdong	PROPN
fbem-6870	11	15	's	's	PART
fbem-6870	11	16	back	back	NOUN
fbem-6870	11	17	office	office	NOUN
fbem-6870	11	18	,	,	PUNCT
fbem-6870	11	19	and	and	CCONJ
fbem-6870	11	20	jingdong	jingdong	ADP
fbem-6870	11	21	logistics	logistic	NOUN
fbem-6870	11	22	will	will	AUX
fbem-6870	11	23	arrange	arrange	VERB
fbem-6870	11	24	for	for	SCONJ
fbem-6870	11	25	couriers	courier	NOUN
fbem-6870	11	26	to	to	PART
fbem-6870	11	27	pick	pick	VERB
fbem-6870	11	28	up	up	ADP
fbem-6870	11	29	and	and	CCONJ
fbem-6870	11	30	send	send	VERB
fbem-6870	11	31	the	the	DET
fbem-6870	11	32	products	product	NOUN
fbem-6870	11	33	on	on	ADP
fbem-6870	11	34	their	their	PRON
fbem-6870	11	35	own	own	ADJ
fbem-6870	11	36	initiative	initiative	NOUN
fbem-6870	11	37	,	,	PUNCT
fbem-6870	11	38	without	without	ADP
fbem-6870	11	39	the	the	DET
fbem-6870	11	40	need	need	NOUN
fbem-6870	11	41	for	for	SCONJ
fbem-6870	11	42	consumers	consumer	NOUN
fbem-6870	11	43	to	to	PART
fbem-6870	11	44	find	find	VERB
fbem-6870	11	45	couriers	courier	NOUN
fbem-6870	11	46	to	to	PART
fbem-6870	11	47	send	send	VERB
fbem-6870	11	48	back	back	ADV
fbem-6870	11	49	the	the	DET
fbem-6870	11	50	returned	return	VERB
fbem-6870	11	51	products	product	NOUN
fbem-6870	11	52	.	.	PUNCT
fbem-6870	12	1	however	however	ADV
fbem-6870	12	2	,	,	PUNCT
fbem-6870	12	3	providing	provide	VERB
fbem-6870	12	4	a	a	DET
fbem-6870	12	5	comprehensive	comprehensive	ADJ
fbem-6870	12	6	return	return	NOUN
fbem-6870	12	7	service	service	NOUN
fbem-6870	12	8	is	be	AUX
fbem-6870	12	9	a	a	DET
fbem-6870	12	10	very	very	ADV
fbem-6870	12	11	complex	complex	ADJ
fbem-6870	12	12	challenge	challenge	NOUN
fbem-6870	12	13	that	that	PRON
fbem-6870	12	14	requires	require	VERB
fbem-6870	12	15	careful	careful	ADJ
fbem-6870	12	16	planning	planning	NOUN
fbem-6870	12	17	by	by	ADP
fbem-6870	12	18	merchants	merchant	NOUN
fbem-6870	12	19	and	and	CCONJ
fbem-6870	12	20	increases	increase	VERB
fbem-6870	12	21	the	the	DET
fbem-6870	12	22	burden	burden	NOUN
fbem-6870	12	23	of	of	ADP
fbem-6870	12	24	logistics	logistic	NOUN
fbem-6870	12	25	costs	cost	NOUN
fbem-6870	12	26	for	for	ADP
fbem-6870	12	27	merchants	merchant	NOUN
fbem-6870	12	28	[	[	X
fbem-6870	12	29	6	6	NUM
fbem-6870	12	30	]	]	PUNCT
fbem-6870	12	31	.	.	PUNCT
fbem-6870	13	1	therefore	therefore	ADV
fbem-6870	13	2	,	,	PUNCT
fbem-6870	13	3	there	there	PRON
fbem-6870	13	4	is	be	VERB
fbem-6870	13	5	a	a	DET
fbem-6870	13	6	need	need	NOUN
fbem-6870	13	7	to	to	PART
fbem-6870	13	8	study	study	VERB
fbem-6870	13	9	the	the	DET
fbem-6870	13	10	practical	practical	ADJ
fbem-6870	13	11	impact	impact	NOUN
fbem-6870	13	12	of	of	ADP
fbem-6870	13	13	this	this	DET
fbem-6870	13	14	return	return	NOUN
fbem-6870	13	15	method	method	NOUN
fbem-6870	13	16	on	on	ADP
fbem-6870	13	17	consumers	consumer	NOUN
fbem-6870	13	18	to	to	PART
fbem-6870	13	19	help	help	VERB
fbem-6870	13	20	merchants	merchant	NOUN
fbem-6870	13	21	decide	decide	VERB
fbem-6870	13	22	whether	whether	SCONJ
fbem-6870	13	23	they	they	PRON
fbem-6870	13	24	should	should	AUX
fbem-6870	13	25	allocate	allocate	VERB
fbem-6870	13	26	their	their	PRON
fbem-6870	13	27	resources	resource	NOUN
fbem-6870	13	28	to	to	PART
fbem-6870	13	29	provide	provide	VERB
fbem-6870	13	30	this	this	DET
fbem-6870	13	31	service	service	NOUN
fbem-6870	13	32	.	.	PUNCT
fbem-6870	14	1	2	2	X
fbem-6870	14	2	.	.	X
fbem-6870	14	3	literature	literature	NOUN
fbem-6870	14	4	review	review	PROPN
fbem-6870	14	5	thaler	thaler	PROPN
fbem-6870	14	6	proposed	propose	VERB
fbem-6870	14	7	the	the	DET
fbem-6870	14	8	theory	theory	NOUN
fbem-6870	14	9	of	of	ADP
fbem-6870	14	10	mental	mental	ADJ
fbem-6870	14	11	accounts	account	NOUN
fbem-6870	14	12	based	base	VERB
fbem-6870	14	13	on	on	ADP
fbem-6870	14	14	prospect	prospect	NOUN
fbem-6870	14	15	theory	theory	NOUN
fbem-6870	14	16	,	,	PUNCT
fbem-6870	14	17	where	where	SCONJ
fbem-6870	14	18	he	he	PRON
fbem-6870	14	19	considered	consider	VERB
fbem-6870	14	20	mental	mental	ADJ
fbem-6870	14	21	accounts	account	NOUN
fbem-6870	14	22	as	as	ADP
fbem-6870	14	23	a	a	DET
fbem-6870	14	24	set	set	NOUN
fbem-6870	14	25	of	of	ADP
fbem-6870	14	26	cognitive	cognitive	ADJ
fbem-6870	14	27	operations	operation	NOUN
fbem-6870	14	28	and	and	CCONJ
fbem-6870	14	29	processes	process	NOUN
fbem-6870	14	30	that	that	PRON
fbem-6870	14	31	people	people	NOUN
fbem-6870	14	32	use	use	VERB
fbem-6870	14	33	to	to	PART
fbem-6870	14	34	organize	organize	VERB
fbem-6870	14	35	,	,	PUNCT
fbem-6870	14	36	evaluate	evaluate	VERB
fbem-6870	14	37	and	and	CCONJ
fbem-6870	14	38	track	track	VERB
fbem-6870	14	39	their	their	PRON
fbem-6870	14	40	economic	economic	ADJ
fbem-6870	14	41	activities	activity	NOUN
fbem-6870	14	42	when	when	SCONJ
fbem-6870	14	43	they	they	PRON
fbem-6870	14	44	perform	perform	VERB
fbem-6870	14	45	them	they	PRON
fbem-6870	14	46	[	[	X
fbem-6870	14	47	7	7	NUM
fbem-6870	14	48	]	]	PUNCT
fbem-6870	14	49	.	.	PUNCT
fbem-6870	15	1	based	base	VERB
fbem-6870	15	2	on	on	ADP
fbem-6870	15	3	tharel	tharel	NOUN
fbem-6870	15	4	's	's	PART
fbem-6870	15	5	definition	definition	NOUN
fbem-6870	15	6	of	of	ADP
fbem-6870	15	7	mental	mental	ADJ
fbem-6870	15	8	accounts	account	NOUN
fbem-6870	15	9	,	,	PUNCT
fbem-6870	15	10	an	an	DET
fbem-6870	15	11	individual	individual	NOUN
fbem-6870	15	12	's	's	PART
fbem-6870	15	13	mental	mental	ADJ
fbem-6870	15	14	accounts	account	NOUN
fbem-6870	15	15	make	make	VERB
fbem-6870	15	16	the	the	DET
fbem-6870	15	17	individual	individual	NOUN
fbem-6870	15	18	's	's	PART
fbem-6870	15	19	perception	perception	NOUN
fbem-6870	15	20	of	of	ADP
fbem-6870	15	21	a	a	DET
fbem-6870	15	22	product	product	NOUN
fbem-6870	15	23	before	before	ADP
fbem-6870	15	24	performing	perform	VERB
fbem-6870	15	25	an	an	DET
fbem-6870	15	26	economic	economic	ADJ
fbem-6870	15	27	act	act	NOUN
fbem-6870	15	28	,	,	PUNCT
fbem-6870	15	29	i.e.	i.e.	X
fbem-6870	15	30	,	,	PUNCT
fbem-6870	15	31	evaluating	evaluate	VERB
fbem-6870	15	32	the	the	DET
fbem-6870	15	33	benefits	benefit	NOUN
fbem-6870	15	34	that	that	PRON
fbem-6870	15	35	he	he	PRON
fbem-6870	15	36	or	or	CCONJ
fbem-6870	15	37	she	she	PRON
fbem-6870	15	38	may	may	AUX
fbem-6870	15	39	obtain	obtain	VERB
fbem-6870	15	40	and	and	CCONJ
fbem-6870	15	41	the	the	DET
fbem-6870	15	42	costs	cost	NOUN
fbem-6870	15	43	that	that	PRON
fbem-6870	15	44	he	he	PRON
fbem-6870	15	45	or	or	CCONJ
fbem-6870	15	46	she	she	PRON
fbem-6870	15	47	needs	need	VERB
fbem-6870	15	48	to	to	PART
fbem-6870	15	49	pay	pay	VERB
fbem-6870	15	50	before	before	ADP
fbem-6870	15	51	making	make	VERB
fbem-6870	15	52	a	a	DET
fbem-6870	15	53	decision	decision	NOUN
fbem-6870	15	54	,	,	PUNCT
fbem-6870	15	55	and	and	CCONJ
fbem-6870	15	56	how	how	SCONJ
fbem-6870	15	57	to	to	PART
fbem-6870	15	58	evaluate	evaluate	VERB
fbem-6870	15	59	them	they	PRON
fbem-6870	15	60	in	in	ADP
fbem-6870	15	61	order	order	NOUN
fbem-6870	15	62	to	to	PART
fbem-6870	15	63	make	make	VERB
fbem-6870	15	64	a	a	DET
fbem-6870	15	65	purchase	purchase	NOUN
fbem-6870	15	66	decision	decision	NOUN
fbem-6870	15	67	.	.	PUNCT
fbem-6870	16	1	for	for	ADP
fbem-6870	16	2	merchants	merchant	NOUN
fbem-6870	16	3	,	,	PUNCT
fbem-6870	16	4	developing	develop	VERB
fbem-6870	16	5	a	a	DET
fbem-6870	16	6	reasonable	reasonable	ADJ
fbem-6870	16	7	and	and	CCONJ
fbem-6870	16	8	effective	effective	ADJ
fbem-6870	16	9	return	return	NOUN
fbem-6870	16	10	policy	policy	NOUN
fbem-6870	16	11	is	be	AUX
fbem-6870	16	12	obviously	obviously	ADV
fbem-6870	16	13	a	a	DET
fbem-6870	16	14	comprehensive	comprehensive	ADJ
fbem-6870	16	15	consideration	consideration	NOUN
fbem-6870	16	16	under	under	ADP
fbem-6870	16	17	several	several	ADJ
fbem-6870	16	18	perspectives	perspective	NOUN
fbem-6870	16	19	,	,	PUNCT
fbem-6870	16	20	therefore	therefore	ADV
fbem-6870	16	21	,	,	PUNCT
fbem-6870	16	22	scholars	scholar	NOUN
fbem-6870	16	23	have	have	AUX
fbem-6870	16	24	made	make	VERB
fbem-6870	16	25	many	many	ADJ
fbem-6870	16	26	dimensional	dimensional	ADJ
fbem-6870	16	27	divisions	division	NOUN
fbem-6870	16	28	in	in	ADP
fbem-6870	16	29	the	the	DET
fbem-6870	16	30	study	study	NOUN
fbem-6870	16	31	of	of	ADP
fbem-6870	16	32	return	return	NOUN
fbem-6870	16	33	policies	policy	NOUN
fbem-6870	16	34	.	.	PUNCT
fbem-6870	17	1	janakiraman	janakiraman	NOUN
fbem-6870	17	2	and	and	CCONJ
fbem-6870	17	3	abdulla	abdulla	PROPN
fbem-6870	17	4	,	,	PUNCT
fbem-6870	17	5	based	base	VERB
fbem-6870	17	6	on	on	ADP
fbem-6870	17	7	five	five	NUM
fbem-6870	17	8	dimensions	dimension	NOUN
fbem-6870	17	9	of	of	ADP
fbem-6870	17	10	consumer	consumer	NOUN
fbem-6870	17	11	perceptions	perception	NOUN
fbem-6870	17	12	of	of	ADP
fbem-6870	17	13	return	return	NOUN
fbem-6870	17	14	policy	policy	NOUN
fbem-6870	17	15	leniency	leniency	NOUN
fbem-6870	17	16	,	,	PUNCT
fbem-6870	17	17	online	online	ADJ
fbem-6870	17	18	merchants	merchant	NOUN
fbem-6870	17	19	can	can	AUX
fbem-6870	17	20	strategically	strategically	ADV
fbem-6870	17	21	formulate	formulate	VERB
fbem-6870	17	22	the	the	DET
fbem-6870	17	23	return	return	NOUN
fbem-6870	17	24	policy	policy	NOUN
fbem-6870	17	25	to	to	PART
fbem-6870	17	26	be	be	AUX
fbem-6870	17	27	offered	offer	VERB
fbem-6870	17	28	to	to	PART
fbem-6870	17	29	influence	influence	VERB
fbem-6870	17	30	consumers	consumer	NOUN
fbem-6870	17	31	'	'	PART
fbem-6870	17	32	perceptions	perception	NOUN
fbem-6870	17	33	and	and	CCONJ
fbem-6870	17	34	behaviors	behavior	NOUN
fbem-6870	17	35	on	on	ADP
fbem-6870	17	36	five	five	NUM
fbem-6870	17	37	dimensions	dimension	NOUN
fbem-6870	17	38	:	:	PUNCT
fbem-6870	17	39	return	return	NOUN
fbem-6870	17	40	amount	amount	NOUN
fbem-6870	17	41	,	,	PUNCT
fbem-6870	17	42	return	return	NOUN
fbem-6870	17	43	time	time	NOUN
fbem-6870	17	44	,	,	PUNCT
fbem-6870	17	45	return	return	VERB
fbem-6870	17	46	effort	effort	NOUN
fbem-6870	17	47	,	,	PUNCT
fbem-6870	17	48	return	return	VERB
fbem-6870	17	49	scope	scope	NOUN
fbem-6870	17	50	,	,	PUNCT
fbem-6870	17	51	and	and	CCONJ
fbem-6870	17	52	return	return	VERB
fbem-6870	17	53	exchange	exchange	NOUN
fbem-6870	17	54	.	.	PUNCT
fbem-6870	18	1	however	however	ADV
fbem-6870	18	2	,	,	PUNCT
fbem-6870	18	3	more	more	ADJ
fbem-6870	18	4	research	research	NOUN
fbem-6870	18	5	on	on	ADP
fbem-6870	18	6	return	return	NOUN
fbem-6870	18	7	effort	effort	NOUN
fbem-6870	18	8	has	have	AUX
fbem-6870	18	9	focused	focus	VERB
fbem-6870	18	10	on	on	ADP
fbem-6870	18	11	the	the	DET
fbem-6870	18	12	pre	pre	ADJ
fbem-6870	18	13	-	-	ADJ
fbem-6870	18	14	return	return	ADJ
fbem-6870	18	15	efforts	effort	NOUN
fbem-6870	18	16	that	that	PRON
fbem-6870	18	17	consumers	consumer	NOUN
fbem-6870	18	18	need	need	VERB
fbem-6870	18	19	to	to	PART
fbem-6870	18	20	make	make	VERB
fbem-6870	18	21	in	in	ADP
fbem-6870	18	22	order	order	NOUN
fbem-6870	18	23	to	to	PART
fbem-6870	18	24	successfully	successfully	ADV
fbem-6870	18	25	request	request	VERB
fbem-6870	18	26	a	a	DET
fbem-6870	18	27	return	return	NOUN
fbem-6870	18	28	,	,	PUNCT
fbem-6870	18	29	such	such	ADJ
fbem-6870	18	30	as	as	ADP
fbem-6870	18	31	saving	save	VERB
fbem-6870	18	32	the	the	DET
fbem-6870	18	33	original	original	ADJ
fbem-6870	18	34	packaging	packaging	NOUN
fbem-6870	18	35	and	and	CCONJ
fbem-6870	18	36	labeling	labeling	NOUN
fbem-6870	18	37	and	and	CCONJ
fbem-6870	18	38	filling	fill	VERB
fbem-6870	18	39	out	out	ADP
fbem-6870	18	40	the	the	DET
fbem-6870	18	41	application	application	NOUN
fbem-6870	18	42	form	form	NOUN
fbem-6870	18	43	.	.	PUNCT
fbem-6870	19	1	however	however	ADV
fbem-6870	19	2	,	,	PUNCT
fbem-6870	19	3	a	a	DET
fbem-6870	19	4	very	very	ADV
fbem-6870	19	5	important	important	ADJ
fbem-6870	19	6	issue	issue	NOUN
fbem-6870	19	7	after	after	ADP
fbem-6870	19	8	applying	apply	VERB
fbem-6870	19	9	for	for	ADP
fbem-6870	19	10	a	a	DET
fbem-6870	19	11	return	return	NOUN
fbem-6870	19	12	,	,	PUNCT
fbem-6870	19	13	i.e.	i.e.	X
fbem-6870	19	14	,	,	PUNCT
fbem-6870	19	15	whether	whether	SCONJ
fbem-6870	19	16	merchants	merchant	NOUN
fbem-6870	19	17	provide	provide	VERB
fbem-6870	19	18	consumers	consumer	NOUN
fbem-6870	19	19	with	with	ADP
fbem-6870	19	20	a	a	DET
fbem-6870	19	21	return	return	NOUN
fbem-6870	19	22	shipping	shipping	NOUN
fbem-6870	19	23	policy	policy	NOUN
fbem-6870	19	24	for	for	ADP
fbem-6870	19	25	returned	return	VERB
fbem-6870	19	26	products	product	NOUN
fbem-6870	19	27	,	,	PUNCT
fbem-6870	19	28	has	have	AUX
fbem-6870	19	29	been	be	AUX
fbem-6870	19	30	less	less	ADV
fbem-6870	19	31	explored	explore	VERB
fbem-6870	19	32	.	.	PUNCT
fbem-6870	20	1	3	3	X
fbem-6870	20	2	.	.	X
fbem-6870	20	3	hypothesis	hypothesis	NOUN
fbem-6870	20	4	less	less	ADV
fbem-6870	20	5	restrictive	restrictive	ADJ
fbem-6870	20	6	return	return	NOUN
fbem-6870	20	7	policies	policy	NOUN
fbem-6870	20	8	may	may	AUX
fbem-6870	20	9	reduce	reduce	VERB
fbem-6870	20	10	the	the	DET
fbem-6870	20	11	cost	cost	NOUN
fbem-6870	20	12	of	of	ADP
fbem-6870	20	13	time	time	NOUN
fbem-6870	20	14	and	and	CCONJ
fbem-6870	20	15	money	money	NOUN
fbem-6870	20	16	spent	spend	VERB
fbem-6870	20	17	by	by	ADP
fbem-6870	20	18	consumers	consumer	NOUN
fbem-6870	20	19	in	in	ADP
fbem-6870	20	20	returning	return	VERB
fbem-6870	20	21	products	product	NOUN
fbem-6870	20	22	and	and	CCONJ
fbem-6870	20	23	therefore	therefore	ADV
fbem-6870	20	24	are	be	AUX
fbem-6870	20	25	perceived	perceive	VERB
fbem-6870	20	26	by	by	ADP
fbem-6870	20	27	consumers	consumer	NOUN
fbem-6870	20	28	as	as	ADP
fbem-6870	20	29	more	more	ADV
fbem-6870	20	30	favorable	favorable	ADJ
fbem-6870	20	31	to	to	ADP
fbem-6870	20	32	them	they	PRON
fbem-6870	20	33	with	with	ADP
fbem-6870	20	34	lenient	lenient	ADJ
fbem-6870	20	35	return	return	NOUN
fbem-6870	20	36	policies	policy	NOUN
fbem-6870	20	37	,	,	PUNCT
fbem-6870	20	38	and	and	CCONJ
fbem-6870	20	39	consumers	consumer	NOUN
fbem-6870	20	40	are	be	AUX
fbem-6870	20	41	more	more	ADV
fbem-6870	20	42	likely	likely	ADJ
fbem-6870	20	43	to	to	PART
fbem-6870	20	44	purchase	purchase	VERB
fbem-6870	20	45	products	product	NOUN
fbem-6870	20	46	that	that	PRON
fbem-6870	20	47	offer	offer	VERB
fbem-6870	20	48	lenient	lenient	ADJ
fbem-6870	20	49	return	return	NOUN
fbem-6870	20	50	policies	policy	NOUN
fbem-6870	20	51	[	[	X
fbem-6870	20	52	59	59	NUM
fbem-6870	20	53	]	]	PUNCT
fbem-6870	20	54	.	.	PUNCT
fbem-6870	21	1	based	base	VERB
fbem-6870	21	2	on	on	ADP
fbem-6870	21	3	the	the	DET
fbem-6870	21	4	definition	definition	NOUN
fbem-6870	21	5	of	of	ADP
fbem-6870	21	6	transaction	transaction	NOUN
fbem-6870	21	7	cost	cost	NOUN
fbem-6870	21	8	theory	theory	NOUN
fbem-6870	21	9	,	,	PUNCT
fbem-6870	21	10	online	online	ADJ
fbem-6870	21	11	consumers	consumer	NOUN
fbem-6870	21	12	incur	incur	VERB
fbem-6870	21	13	costs	cost	NOUN
fbem-6870	21	14	specific	specific	ADJ
fbem-6870	21	15	to	to	ADP
fbem-6870	21	16	the	the	DET
fbem-6870	21	17	transaction	transaction	NOUN
fbem-6870	21	18	when	when	SCONJ
fbem-6870	21	19	searching	search	VERB
fbem-6870	21	20	for	for	ADP
fbem-6870	21	21	product	product	NOUN
fbem-6870	21	22	information	information	NOUN
fbem-6870	21	23	,	,	PUNCT
fbem-6870	21	24	deciding	decide	VERB
fbem-6870	21	25	to	to	PART
fbem-6870	21	26	purchase	purchase	VERB
fbem-6870	21	27	the	the	DET
fbem-6870	21	28	product	product	NOUN
fbem-6870	21	29	,	,	PUNCT
fbem-6870	21	30	and	and	CCONJ
fbem-6870	21	31	returning	return	VERB
fbem-6870	21	32	the	the	DET
fbem-6870	21	33	purchased	purchase	VERB
fbem-6870	21	34	goods	good	NOUN
fbem-6870	21	35	to	to	ADP
fbem-6870	21	36	the	the	DET
fbem-6870	21	37	merchant	merchant	NOUN
fbem-6870	21	38	.	.	PUNCT
fbem-6870	22	1	there	there	PRON
fbem-6870	22	2	is	be	VERB
fbem-6870	22	3	significant	significant	ADJ
fbem-6870	22	4	uncertainty	uncertainty	NOUN
fbem-6870	22	5	in	in	ADP
fbem-6870	22	6	online	online	ADJ
fbem-6870	22	7	shopping	shopping	NOUN
fbem-6870	22	8	because	because	SCONJ
fbem-6870	22	9	consumers	consumer	NOUN
fbem-6870	22	10	have	have	VERB
fbem-6870	22	11	concerns	concern	NOUN
fbem-6870	22	12	about	about	ADP
fbem-6870	22	13	uncertainty	uncertainty	NOUN
fbem-6870	22	14	related	relate	VERB
fbem-6870	22	15	to	to	ADP
fbem-6870	22	16	product	product	NOUN
fbem-6870	22	17	quality	quality	NOUN
fbem-6870	22	18	and	and	CCONJ
fbem-6870	22	19	adaptability	adaptability	NOUN
fbem-6870	22	20	before	before	ADP
fbem-6870	22	21	actually	actually	ADV
fbem-6870	22	22	experiencing	experience	VERB
fbem-6870	22	23	the	the	DET
fbem-6870	22	24	product	product	NOUN
fbem-6870	22	25	[	[	X
fbem-6870	22	26	23	23	NUM
fbem-6870	22	27	]	]	PUNCT
fbem-6870	22	28	.	.	PUNCT
fbem-6870	23	1	the	the	DET
fbem-6870	23	2	return	return	NOUN
fbem-6870	23	3	policy	policy	NOUN
fbem-6870	23	4	provided	provide	VERB
fbem-6870	23	5	by	by	ADP
fbem-6870	23	6	the	the	DET
fbem-6870	23	7	merchant	merchant	NOUN
fbem-6870	23	8	can	can	AUX
fbem-6870	23	9	be	be	AUX
fbem-6870	23	10	considered	consider	VERB
fbem-6870	23	11	as	as	ADP
fbem-6870	23	12	a	a	DET
fbem-6870	23	13	contractual	contractual	ADJ
fbem-6870	23	14	mechanism	mechanism	NOUN
fbem-6870	23	15	to	to	PART
fbem-6870	23	16	allocate	allocate	VERB
fbem-6870	23	17	these	these	DET
fbem-6870	23	18	potential	potential	ADJ
fbem-6870	23	19	transaction	transaction	NOUN
fbem-6870	23	20	costs	cost	NOUN
fbem-6870	23	21	due	due	ADJ
fbem-6870	23	22	to	to	ADP
fbem-6870	23	23	uncertainty	uncertainty	NOUN
fbem-6870	23	24	to	to	ADP
fbem-6870	23	25	the	the	DET
fbem-6870	23	26	merchant	merchant	NOUN
fbem-6870	23	27	and	and	CCONJ
fbem-6870	23	28	the	the	DET
fbem-6870	23	29	consumer	consumer	NOUN
fbem-6870	23	30	.	.	PUNCT
fbem-6870	24	1	if	if	SCONJ
fbem-6870	24	2	the	the	DET
fbem-6870	24	3	merchant	merchant	NOUN
fbem-6870	24	4	does	do	AUX
fbem-6870	24	5	not	not	PART
fbem-6870	24	6	provide	provide	VERB
fbem-6870	24	7	a	a	DET
fbem-6870	24	8	comprehensive	comprehensive	ADJ
fbem-6870	24	9	return	return	NOUN
fbem-6870	24	10	service	service	NOUN
fbem-6870	24	11	and	and	CCONJ
fbem-6870	24	12	instead	instead	ADV
fbem-6870	24	13	leaves	leave	VERB
fbem-6870	24	14	it	it	PRON
fbem-6870	24	15	up	up	ADP
fbem-6870	24	16	to	to	ADP
fbem-6870	24	17	the	the	DET
fbem-6870	24	18	consumer	consumer	NOUN
fbem-6870	24	19	to	to	PART
fbem-6870	24	20	find	find	VERB
fbem-6870	24	21	a	a	DET
fbem-6870	24	22	suitable	suitable	ADJ
fbem-6870	24	23	courier	courier	NOUN
fbem-6870	24	24	to	to	PART
fbem-6870	24	25	send	send	VERB
fbem-6870	24	26	back	back	ADV
fbem-6870	24	27	the	the	DET
fbem-6870	24	28	returned	return	VERB
fbem-6870	24	29	product	product	NOUN
fbem-6870	24	30	,	,	PUNCT
fbem-6870	24	31	the	the	DET
fbem-6870	24	32	consumer	consumer	NOUN
fbem-6870	24	33	will	will	AUX
fbem-6870	24	34	need	need	VERB
fbem-6870	24	35	to	to	PART
fbem-6870	24	36	spend	spend	VERB
fbem-6870	24	37	more	more	ADJ
fbem-6870	24	38	time	time	NOUN
fbem-6870	24	39	to	to	PART
fbem-6870	24	40	process	process	VERB
fbem-6870	24	41	the	the	DET
fbem-6870	24	42	return	return	NOUN
fbem-6870	24	43	,	,	PUNCT
fbem-6870	24	44	a	a	DET
fbem-6870	24	45	time	time	NOUN
fbem-6870	24	46	cost	cost	NOUN
fbem-6870	24	47	that	that	SCONJ
fbem-6870	24	48	the	the	DET
fbem-6870	24	49	consumer	consumer	NOUN
fbem-6870	24	50	may	may	AUX
fbem-6870	24	51	need	need	VERB
fbem-6870	24	52	to	to	PART
fbem-6870	24	53	deal	deal	VERB
fbem-6870	24	54	with	with	ADP
fbem-6870	24	55	in	in	ADP
fbem-6870	24	56	the	the	DET
fbem-6870	24	57	post	post	ADJ
fbem-6870	24	58	hoc	hoc	X
fbem-6870	24	59	phase	phase	NOUN
fbem-6870	24	60	of	of	ADP
fbem-6870	24	61	the	the	DET
fbem-6870	24	62	purchase	purchase	NOUN
fbem-6870	24	63	.	.	PUNCT
fbem-6870	25	1	we	we	PRON
fbem-6870	25	2	therefore	therefore	ADV
fbem-6870	25	3	72	72	NUM
fbem-6870	25	4	hypothesize	hypothesize	VERB
fbem-6870	25	5	that	that	SCONJ
fbem-6870	25	6	by	by	ADP
fbem-6870	25	7	offering	offer	VERB
fbem-6870	25	8	a	a	DET
fbem-6870	25	9	lenient	lenient	ADJ
fbem-6870	25	10	return	return	NOUN
fbem-6870	25	11	policy	policy	NOUN
fbem-6870	25	12	,	,	PUNCT
fbem-6870	25	13	online	online	ADJ
fbem-6870	25	14	merchants	merchant	NOUN
fbem-6870	25	15	can	can	AUX
fbem-6870	25	16	reduce	reduce	VERB
fbem-6870	25	17	the	the	DET
fbem-6870	25	18	perceived	perceive	VERB
fbem-6870	25	19	transaction	transaction	NOUN
fbem-6870	25	20	costs	cost	NOUN
fbem-6870	25	21	before	before	SCONJ
fbem-6870	25	22	consumers	consumer	NOUN
fbem-6870	25	23	make	make	VERB
fbem-6870	25	24	a	a	DET
fbem-6870	25	25	purchase	purchase	NOUN
fbem-6870	25	26	decision	decision	NOUN
fbem-6870	25	27	.	.	PUNCT
fbem-6870	26	1	in	in	ADP
fbem-6870	26	2	summary	summary	NOUN
fbem-6870	26	3	,	,	PUNCT
fbem-6870	26	4	the	the	DET
fbem-6870	26	5	following	follow	VERB
fbem-6870	26	6	hypotheses	hypothesis	NOUN
fbem-6870	26	7	will	will	AUX
fbem-6870	26	8	be	be	AUX
fbem-6870	26	9	formulated	formulate	VERB
fbem-6870	26	10	in	in	ADP
fbem-6870	26	11	this	this	DET
fbem-6870	26	12	study	study	NOUN
fbem-6870	26	13	:	:	PUNCT
fbem-6870	26	14	h1a	h1a	NOUN
fbem-6870	26	15	:	:	PUNCT
fbem-6870	26	16	a	a	DET
fbem-6870	26	17	merchant	merchant	NOUN
fbem-6870	26	18	's	's	PART
fbem-6870	26	19	return	return	NOUN
fbem-6870	26	20	shipping	shipping	NOUN
fbem-6870	26	21	policy	policy	NOUN
fbem-6870	26	22	that	that	PRON
fbem-6870	26	23	offers	offer	VERB
fbem-6870	26	24	integrated	integrated	ADJ
fbem-6870	26	25	returns	return	NOUN
fbem-6870	26	26	increases	increase	VERB
fbem-6870	26	27	consumers	consumer	NOUN
fbem-6870	26	28	'	'	PART
fbem-6870	26	29	willingness	willingness	NOUN
fbem-6870	26	30	to	to	PART
fbem-6870	26	31	purchase	purchase	VERB
fbem-6870	26	32	compared	compare	VERB
fbem-6870	26	33	to	to	ADP
fbem-6870	26	34	a	a	DET
fbem-6870	26	35	return	return	NOUN
fbem-6870	26	36	shipping	shipping	NOUN
fbem-6870	26	37	policy	policy	NOUN
fbem-6870	26	38	that	that	PRON
fbem-6870	26	39	offers	offer	VERB
fbem-6870	26	40	individual	individual	ADJ
fbem-6870	26	41	returns	return	NOUN
fbem-6870	26	42	.	.	PUNCT
fbem-6870	27	1	h1b	h1b	NOUN
fbem-6870	27	2	:	:	PUNCT
fbem-6870	27	3	a	a	DET
fbem-6870	27	4	merchant	merchant	NOUN
fbem-6870	27	5	's	's	PART
fbem-6870	27	6	return	return	NOUN
fbem-6870	27	7	shipping	shipping	NOUN
fbem-6870	27	8	policy	policy	NOUN
fbem-6870	27	9	that	that	PRON
fbem-6870	27	10	offers	offer	VERB
fbem-6870	27	11	integrated	integrated	ADJ
fbem-6870	27	12	returns	return	NOUN
fbem-6870	27	13	enhances	enhance	VERB
fbem-6870	27	14	the	the	DET
fbem-6870	27	15	perceived	perceive	VERB
fbem-6870	27	16	value	value	NOUN
fbem-6870	27	17	to	to	ADP
fbem-6870	27	18	consumers	consumer	NOUN
fbem-6870	27	19	compared	compare	VERB
fbem-6870	27	20	to	to	ADP
fbem-6870	27	21	a	a	DET
fbem-6870	27	22	return	return	NOUN
fbem-6870	27	23	shipping	shipping	NOUN
fbem-6870	27	24	policy	policy	NOUN
fbem-6870	27	25	that	that	PRON
fbem-6870	27	26	offers	offer	VERB
fbem-6870	27	27	individual	individual	ADJ
fbem-6870	27	28	returns	return	NOUN
fbem-6870	27	29	.	.	PUNCT
fbem-6870	28	1	h1c	h1c	ADV
fbem-6870	28	2	:	:	PUNCT
fbem-6870	28	3	a	a	DET
fbem-6870	28	4	merchant	merchant	NOUN
fbem-6870	28	5	's	's	PART
fbem-6870	28	6	return	return	NOUN
fbem-6870	28	7	shipping	shipping	NOUN
fbem-6870	28	8	policy	policy	NOUN
fbem-6870	28	9	that	that	PRON
fbem-6870	28	10	offers	offer	VERB
fbem-6870	28	11	integrated	integrated	ADJ
fbem-6870	28	12	returns	return	NOUN
fbem-6870	28	13	can	can	AUX
fbem-6870	28	14	reduce	reduce	VERB
fbem-6870	28	15	the	the	DET
fbem-6870	28	16	perceived	perceive	VERB
fbem-6870	28	17	transaction	transaction	NOUN
fbem-6870	28	18	costs	cost	NOUN
fbem-6870	28	19	affecting	affect	VERB
fbem-6870	28	20	consumers	consumer	NOUN
fbem-6870	28	21	compared	compare	VERB
fbem-6870	28	22	to	to	ADP
fbem-6870	28	23	a	a	DET
fbem-6870	28	24	return	return	NOUN
fbem-6870	28	25	shipping	shipping	NOUN
fbem-6870	28	26	policy	policy	NOUN
fbem-6870	28	27	for	for	ADP
fbem-6870	28	28	individual	individual	ADJ
fbem-6870	28	29	returns	return	NOUN
fbem-6870	28	30	.	.	PUNCT
fbem-6870	29	1	h2a	h2a	NOUN
fbem-6870	29	2	:	:	PUNCT
fbem-6870	29	3	perceived	perceive	VERB
fbem-6870	29	4	value	value	NOUN
fbem-6870	29	5	mediates	mediate	NOUN
fbem-6870	29	6	between	between	ADP
fbem-6870	29	7	return	return	NOUN
fbem-6870	29	8	shipping	shipping	NOUN
fbem-6870	29	9	policies	policy	NOUN
fbem-6870	29	10	and	and	CCONJ
fbem-6870	29	11	consumer	consumer	NOUN
fbem-6870	29	12	purchase	purchase	NOUN
fbem-6870	29	13	intentions	intention	NOUN
fbem-6870	29	14	.	.	PUNCT
fbem-6870	30	1	h2b	h2b	PROPN
fbem-6870	30	2	:	:	PUNCT
fbem-6870	30	3	perceived	perceive	VERB
fbem-6870	30	4	transaction	transaction	NOUN
fbem-6870	30	5	costs	cost	NOUN
fbem-6870	30	6	mediate	mediate	VERB
fbem-6870	30	7	the	the	DET
fbem-6870	30	8	relationship	relationship	NOUN
fbem-6870	30	9	between	between	ADP
fbem-6870	30	10	return	return	NOUN
fbem-6870	30	11	shipping	shipping	NOUN
fbem-6870	30	12	policies	policy	NOUN
fbem-6870	30	13	and	and	CCONJ
fbem-6870	30	14	consumer	consumer	NOUN
fbem-6870	30	15	purchase	purchase	NOUN
fbem-6870	30	16	intentions	intention	NOUN
fbem-6870	30	17	.	.	PUNCT
fbem-6870	31	1	4	4	X
fbem-6870	31	2	.	.	X
fbem-6870	31	3	experiment	experiment	NOUN
fbem-6870	31	4	4.1	4.1	NUM
fbem-6870	31	5	.	.	PUNCT
fbem-6870	32	1	experimental	experimental	ADJ
fbem-6870	32	2	design	design	NOUN
fbem-6870	32	3	this	this	DET
fbem-6870	32	4	experiment	experiment	NOUN
fbem-6870	32	5	investigates	investigate	VERB
fbem-6870	32	6	whether	whether	SCONJ
fbem-6870	32	7	perceived	perceive	VERB
fbem-6870	32	8	value	value	NOUN
fbem-6870	32	9	and	and	CCONJ
fbem-6870	32	10	perceived	perceive	VERB
fbem-6870	32	11	transaction	transaction	NOUN
fbem-6870	32	12	cost	cost	NOUN
fbem-6870	32	13	play	play	VERB
fbem-6870	32	14	a	a	DET
fbem-6870	32	15	mediating	mediate	VERB
fbem-6870	32	16	role	role	NOUN
fbem-6870	32	17	in	in	ADP
fbem-6870	32	18	the	the	DET
fbem-6870	32	19	relationship	relationship	NOUN
fbem-6870	32	20	between	between	ADP
fbem-6870	32	21	return	return	NOUN
fbem-6870	32	22	shipping	shipping	NOUN
fbem-6870	32	23	policies	policy	NOUN
fbem-6870	32	24	and	and	CCONJ
fbem-6870	32	25	consumer	consumer	NOUN
fbem-6870	32	26	purchase	purchase	NOUN
fbem-6870	32	27	intentions	intention	NOUN
fbem-6870	32	28	.	.	PUNCT
fbem-6870	33	1	this	this	DET
fbem-6870	33	2	experiment	experiment	NOUN
fbem-6870	33	3	will	will	AUX
fbem-6870	33	4	use	use	VERB
fbem-6870	33	5	a	a	DET
fbem-6870	33	6	situational	situational	ADJ
fbem-6870	33	7	simulation	simulation	NOUN
fbem-6870	33	8	experimental	experimental	ADJ
fbem-6870	33	9	method	method	NOUN
fbem-6870	33	10	for	for	ADP
fbem-6870	33	11	hypothesis	hypothesis	NOUN
fbem-6870	33	12	testing	testing	NOUN
fbem-6870	33	13	.	.	PUNCT
fbem-6870	34	1	consumers	consumer	NOUN
fbem-6870	34	2	'	'	PART
fbem-6870	34	3	perceived	perceive	VERB
fbem-6870	34	4	value	value	NOUN
fbem-6870	34	5	will	will	AUX
fbem-6870	34	6	be	be	AUX
fbem-6870	34	7	judged	judge	VERB
fbem-6870	34	8	by	by	ADP
fbem-6870	34	9	scoring	score	VERB
fbem-6870	34	10	a	a	DET
fbem-6870	34	11	combination	combination	NOUN
fbem-6870	34	12	of	of	ADP
fbem-6870	34	13	the	the	DET
fbem-6870	34	14	following	follow	VERB
fbem-6870	34	15	four	four	NUM
fbem-6870	34	16	questions	question	NOUN
fbem-6870	34	17	:	:	PUNCT
fbem-6870	34	18	"	"	PUNCT
fbem-6870	34	19	this	this	DET
fbem-6870	34	20	merchant	merchant	NOUN
fbem-6870	34	21	provides	provide	VERB
fbem-6870	34	22	a	a	DET
fbem-6870	34	23	valuable	valuable	ADJ
fbem-6870	34	24	return	return	NOUN
fbem-6870	34	25	service	service	NOUN
fbem-6870	34	26	"	"	PUNCT
fbem-6870	34	27	,	,	PUNCT
fbem-6870	34	28	"	"	PUNCT
fbem-6870	34	29	this	this	DET
fbem-6870	34	30	merchant	merchant	NOUN
fbem-6870	34	31	provides	provide	VERB
fbem-6870	34	32	a	a	DET
fbem-6870	34	33	return	return	NOUN
fbem-6870	34	34	service	service	NOUN
fbem-6870	34	35	that	that	PRON
fbem-6870	34	36	is	be	AUX
fbem-6870	34	37	beneficial	beneficial	ADJ
fbem-6870	34	38	to	to	ADP
fbem-6870	34	39	me	i	PRON
fbem-6870	34	40	"	"	PUNCT
fbem-6870	34	41	,	,	PUNCT
fbem-6870	34	42	"	"	PUNCT
fbem-6870	34	43	this	this	DET
fbem-6870	34	44	merchant	merchant	NOUN
fbem-6870	34	45	provides	provide	VERB
fbem-6870	34	46	a	a	DET
fbem-6870	34	47	valuable	valuable	ADJ
fbem-6870	34	48	return	return	NOUN
fbem-6870	34	49	service	service	NOUN
fbem-6870	34	50	"	"	PUNCT
fbem-6870	34	51	and	and	CCONJ
fbem-6870	34	52	"	"	PUNCT
fbem-6870	34	53	the	the	DET
fbem-6870	34	54	merchant	merchant	NOUN
fbem-6870	34	55	provided	provide	VERB
fbem-6870	34	56	a	a	DET
fbem-6870	34	57	valuable	valuable	ADJ
fbem-6870	34	58	return	return	NOUN
fbem-6870	34	59	service	service	NOUN
fbem-6870	34	60	for	for	ADP
fbem-6870	34	61	the	the	DET
fbem-6870	34	62	time	time	NOUN
fbem-6870	34	63	i	i	PRON
fbem-6870	34	64	may	may	AUX
fbem-6870	34	65	have	have	AUX
fbem-6870	34	66	had	have	VERB
fbem-6870	34	67	to	to	PART
fbem-6870	34	68	sacrifice	sacrifice	VERB
fbem-6870	34	69	"	"	PUNCT
fbem-6870	34	70	.	.	PUNCT
fbem-6870	35	1	perceived	perceive	VERB
fbem-6870	35	2	transaction	transaction	NOUN
fbem-6870	35	3	costs	cost	NOUN
fbem-6870	35	4	are	be	AUX
fbem-6870	35	5	judged	judge	VERB
fbem-6870	35	6	by	by	ADP
fbem-6870	35	7	scoring	score	VERB
fbem-6870	35	8	a	a	DET
fbem-6870	35	9	combination	combination	NOUN
fbem-6870	35	10	of	of	ADP
fbem-6870	35	11	the	the	DET
fbem-6870	35	12	following	follow	VERB
fbem-6870	35	13	five	five	NUM
fbem-6870	35	14	questions	question	NOUN
fbem-6870	35	15	:	:	PUNCT
fbem-6870	35	16	"	"	PUNCT
fbem-6870	35	17	i	i	PRON
fbem-6870	35	18	need	need	VERB
fbem-6870	35	19	to	to	PART
fbem-6870	35	20	be	be	AUX
fbem-6870	35	21	more	more	ADV
fbem-6870	35	22	careful	careful	ADJ
fbem-6870	35	23	about	about	ADP
fbem-6870	35	24	choosing	choose	VERB
fbem-6870	35	25	the	the	DET
fbem-6870	35	26	right	right	ADJ
fbem-6870	35	27	product	product	NOUN
fbem-6870	35	28	for	for	ADP
fbem-6870	35	29	my	my	PRON
fbem-6870	35	30	needs	need	NOUN
fbem-6870	35	31	because	because	SCONJ
fbem-6870	35	32	of	of	ADP
fbem-6870	35	33	the	the	DET
fbem-6870	35	34	merchant	merchant	NOUN
fbem-6870	35	35	's	's	PART
fbem-6870	35	36	return	return	NOUN
fbem-6870	35	37	policy	policy	NOUN
fbem-6870	35	38	,	,	PUNCT
fbem-6870	35	39	"	"	PUNCT
fbem-6870	35	40	"	"	PUNCT
fbem-6870	35	41	i	i	PRON
fbem-6870	35	42	expect	expect	VERB
fbem-6870	35	43	to	to	PART
fbem-6870	35	44	spend	spend	VERB
fbem-6870	35	45	a	a	DET
fbem-6870	35	46	lot	lot	NOUN
fbem-6870	35	47	of	of	ADP
fbem-6870	35	48	time	time	NOUN
fbem-6870	35	49	dealing	deal	VERB
fbem-6870	35	50	with	with	ADP
fbem-6870	35	51	this	this	DET
fbem-6870	35	52	merchant	merchant	NOUN
fbem-6870	35	53	if	if	SCONJ
fbem-6870	35	54	i	i	PRON
fbem-6870	35	55	have	have	VERB
fbem-6870	35	56	to	to	PART
fbem-6870	35	57	return	return	VERB
fbem-6870	35	58	the	the	DET
fbem-6870	35	59	product	product	NOUN
fbem-6870	35	60	to	to	ADP
fbem-6870	35	61	them	they	PRON
fbem-6870	35	62	"	"	PUNCT
fbem-6870	35	63	,	,	PUNCT
fbem-6870	35	64	"	"	PUNCT
fbem-6870	35	65	i	i	PRON
fbem-6870	35	66	would	would	AUX
fbem-6870	35	67	be	be	AUX
fbem-6870	35	68	annoyed	annoy	VERB
fbem-6870	35	69	if	if	SCONJ
fbem-6870	35	70	i	i	PRON
fbem-6870	35	71	had	have	VERB
fbem-6870	35	72	to	to	PART
fbem-6870	35	73	request	request	VERB
fbem-6870	35	74	a	a	DET
fbem-6870	35	75	return	return	NOUN
fbem-6870	35	76	from	from	ADP
fbem-6870	35	77	this	this	DET
fbem-6870	35	78	merchant	merchant	NOUN
fbem-6870	35	79	"	"	PUNCT
fbem-6870	35	80	,	,	PUNCT
fbem-6870	35	81	"	"	PUNCT
fbem-6870	35	82	requesting	request	VERB
fbem-6870	35	83	a	a	DET
fbem-6870	35	84	return	return	NOUN
fbem-6870	35	85	from	from	ADP
fbem-6870	35	86	this	this	DET
fbem-6870	35	87	merchant	merchant	NOUN
fbem-6870	35	88	would	would	AUX
fbem-6870	35	89	be	be	AUX
fbem-6870	35	90	a	a	DET
fbem-6870	35	91	hassle	hassle	NOUN
fbem-6870	35	92	"	"	PUNCT
fbem-6870	35	93	and	and	CCONJ
fbem-6870	35	94	"	"	PUNCT
fbem-6870	35	95	requesting	request	VERB
fbem-6870	35	96	a	a	DET
fbem-6870	35	97	return	return	NOUN
fbem-6870	35	98	from	from	ADP
fbem-6870	35	99	this	this	DET
fbem-6870	35	100	merchant	merchant	NOUN
fbem-6870	35	101	would	would	AUX
fbem-6870	35	102	be	be	AUX
fbem-6870	35	103	difficult	difficult	ADJ
fbem-6870	35	104	"	"	PUNCT
fbem-6870	35	105	.	.	PUNCT
fbem-6870	36	1	consumers	consumer	NOUN
fbem-6870	36	2	'	'	PART
fbem-6870	36	3	willingness	willingness	NOUN
fbem-6870	36	4	to	to	PART
fbem-6870	36	5	buy	buy	VERB
fbem-6870	36	6	is	be	AUX
fbem-6870	36	7	judged	judge	VERB
fbem-6870	36	8	by	by	ADP
fbem-6870	36	9	a	a	DET
fbem-6870	36	10	combination	combination	NOUN
fbem-6870	36	11	of	of	ADP
fbem-6870	36	12	four	four	NUM
fbem-6870	36	13	questions	question	NOUN
fbem-6870	36	14	:	:	PUNCT
fbem-6870	36	15	"	"	PUNCT
fbem-6870	36	16	i	i	PRON
fbem-6870	36	17	am	be	AUX
fbem-6870	36	18	likely	likely	ADJ
fbem-6870	36	19	to	to	PART
fbem-6870	36	20	buy	buy	VERB
fbem-6870	36	21	this	this	DET
fbem-6870	36	22	product	product	NOUN
fbem-6870	36	23	"	"	PUNCT
fbem-6870	36	24	,	,	PUNCT
fbem-6870	36	25	"	"	PUNCT
fbem-6870	36	26	i	i	PRON
fbem-6870	36	27	would	would	AUX
fbem-6870	36	28	give	give	VERB
fbem-6870	36	29	priority	priority	NOUN
fbem-6870	36	30	to	to	ADP
fbem-6870	36	31	buying	buy	VERB
fbem-6870	36	32	this	this	DET
fbem-6870	36	33	product	product	NOUN
fbem-6870	36	34	if	if	SCONJ
fbem-6870	36	35	i	i	PRON
fbem-6870	36	36	needed	need	VERB
fbem-6870	36	37	it	it	PRON
fbem-6870	36	38	"	"	PUNCT
fbem-6870	36	39	,	,	PUNCT
fbem-6870	36	40	"	"	PUNCT
fbem-6870	36	41	i	i	PRON
fbem-6870	36	42	am	be	AUX
fbem-6870	36	43	very	very	ADV
fbem-6870	36	44	likely	likely	ADJ
fbem-6870	36	45	to	to	PART
fbem-6870	36	46	buy	buy	VERB
fbem-6870	36	47	this	this	DET
fbem-6870	36	48	product	product	NOUN
fbem-6870	36	49	i	i	PRON
fbem-6870	36	50	am	be	AUX
fbem-6870	36	51	very	very	ADV
fbem-6870	36	52	likely	likely	ADJ
fbem-6870	36	53	to	to	PART
fbem-6870	36	54	buy	buy	VERB
fbem-6870	36	55	this	this	DET
fbem-6870	36	56	product	product	NOUN
fbem-6870	36	57	"	"	PUNCT
fbem-6870	36	58	and	and	CCONJ
fbem-6870	36	59	"	"	PUNCT
fbem-6870	36	60	i	i	PRON
fbem-6870	36	61	would	would	AUX
fbem-6870	36	62	recommend	recommend	VERB
fbem-6870	36	63	this	this	DET
fbem-6870	36	64	product	product	NOUN
fbem-6870	36	65	to	to	ADP
fbem-6870	36	66	people	people	NOUN
fbem-6870	36	67	around	around	ADP
fbem-6870	36	68	me	i	PRON
fbem-6870	36	69	"	"	PUNCT
fbem-6870	36	70	.	.	PUNCT
fbem-6870	37	1	each	each	DET
fbem-6870	37	2	scale	scale	NOUN
fbem-6870	37	3	was	be	AUX
fbem-6870	37	4	measured	measure	VERB
fbem-6870	37	5	on	on	ADP
fbem-6870	37	6	a	a	DET
fbem-6870	37	7	seven	seven	NUM
fbem-6870	37	8	-	-	PUNCT
fbem-6870	37	9	point	point	NOUN
fbem-6870	37	10	likert	likert	ADJ
fbem-6870	37	11	scale	scale	NOUN
fbem-6870	37	12	,	,	PUNCT
fbem-6870	37	13	ranging	range	VERB
fbem-6870	37	14	from	from	ADP
fbem-6870	37	15	1	1	NUM
fbem-6870	37	16	to	to	ADP
fbem-6870	37	17	7	7	NUM
fbem-6870	37	18	,	,	PUNCT
fbem-6870	37	19	from	from	AUX
fbem-6870	37	20	strongly	strongly	ADV
fbem-6870	37	21	disagree	disagree	VERB
fbem-6870	37	22	to	to	PART
fbem-6870	37	23	strongly	strongly	ADV
fbem-6870	37	24	agree	agree	VERB
fbem-6870	37	25	.	.	PUNCT
fbem-6870	38	1	4.2	4.2	NUM
fbem-6870	38	2	.	.	PUNCT
fbem-6870	39	1	experimental	experimental	ADJ
fbem-6870	39	2	samples	sample	NOUN
fbem-6870	39	3	among	among	ADP
fbem-6870	39	4	the	the	DET
fbem-6870	39	5	200	200	NUM
fbem-6870	39	6	valid	valid	ADJ
fbem-6870	39	7	samples	sample	NOUN
fbem-6870	39	8	investigated	investigate	VERB
fbem-6870	39	9	in	in	ADP
fbem-6870	39	10	this	this	DET
fbem-6870	39	11	formal	formal	ADJ
fbem-6870	39	12	experiment	experiment	NOUN
fbem-6870	39	13	,	,	PUNCT
fbem-6870	39	14	86	86	NUM
fbem-6870	39	15	were	be	AUX
fbem-6870	39	16	male	male	ADJ
fbem-6870	39	17	and	and	CCONJ
fbem-6870	39	18	114	114	NUM
fbem-6870	39	19	were	be	AUX
fbem-6870	39	20	female	female	ADJ
fbem-6870	39	21	,	,	PUNCT
fbem-6870	39	22	accounting	account	VERB
fbem-6870	39	23	for	for	ADP
fbem-6870	39	24	43.0	43.0	NUM
fbem-6870	39	25	%	%	NOUN
fbem-6870	39	26	and	and	CCONJ
fbem-6870	39	27	57.0	57.0	NUM
fbem-6870	39	28	%	%	NOUN
fbem-6870	39	29	respectively	respectively	ADV
fbem-6870	39	30	,	,	PUNCT
fbem-6870	39	31	with	with	ADP
fbem-6870	39	32	the	the	DET
fbem-6870	39	33	ratio	ratio	NOUN
fbem-6870	39	34	of	of	ADP
fbem-6870	39	35	male	male	NOUN
fbem-6870	39	36	to	to	AUX
fbem-6870	39	37	female	female	ADJ
fbem-6870	39	38	close	close	ADV
fbem-6870	39	39	to	to	ADP
fbem-6870	39	40	a	a	DET
fbem-6870	39	41	balanced	balanced	ADJ
fbem-6870	39	42	state	state	NOUN
fbem-6870	39	43	;	;	PUNCT
fbem-6870	39	44	in	in	ADP
fbem-6870	39	45	terms	term	NOUN
fbem-6870	39	46	of	of	ADP
fbem-6870	39	47	age	age	NOUN
fbem-6870	39	48	,	,	PUNCT
fbem-6870	39	49	the	the	DET
fbem-6870	39	50	young	young	ADJ
fbem-6870	39	51	people	people	NOUN
fbem-6870	39	52	aged	age	VERB
fbem-6870	39	53	18	18	NUM
fbem-6870	39	54	-	-	SYM
fbem-6870	39	55	34	34	NUM
fbem-6870	39	56	accounted	account	VERB
fbem-6870	39	57	for	for	ADP
fbem-6870	39	58	83.0	83.0	NUM
fbem-6870	39	59	%	%	NOUN
fbem-6870	39	60	and	and	CCONJ
fbem-6870	39	61	became	become	VERB
fbem-6870	39	62	the	the	DET
fbem-6870	39	63	main	main	ADJ
fbem-6870	39	64	body	body	NOUN
fbem-6870	39	65	of	of	ADP
fbem-6870	39	66	this	this	DET
fbem-6870	39	67	survey	survey	NOUN
fbem-6870	39	68	,	,	PUNCT
fbem-6870	39	69	while	while	SCONJ
fbem-6870	39	70	the	the	DET
fbem-6870	39	71	group	group	NOUN
fbem-6870	39	72	aged	age	VERB
fbem-6870	39	73	35	35	NUM
fbem-6870	39	74	-	-	SYM
fbem-6870	39	75	44	44	NUM
fbem-6870	39	76	reached	reach	VERB
fbem-6870	39	77	20.0	20.0	NUM
fbem-6870	39	78	%	%	NOUN
fbem-6870	39	79	and	and	CCONJ
fbem-6870	39	80	the	the	DET
fbem-6870	39	81	group	group	NOUN
fbem-6870	39	82	aged	age	VERB
fbem-6870	39	83	45	45	NUM
fbem-6870	39	84	or	or	CCONJ
fbem-6870	39	85	above	above	ADV
fbem-6870	39	86	reached	reach	VERB
fbem-6870	39	87	5.4	5.4	NUM
fbem-6870	39	88	%	%	NOUN
fbem-6870	39	89	.	.	PUNCT
fbem-6870	40	1	4.3	4.3	NUM
fbem-6870	40	2	.	.	PUNCT
fbem-6870	41	1	experimental	experimental	ADJ
fbem-6870	41	2	results	result	NOUN
fbem-6870	41	3	to	to	PART
fbem-6870	41	4	test	test	VERB
fbem-6870	41	5	the	the	DET
fbem-6870	41	6	hypotheses	hypothesis	NOUN
fbem-6870	41	7	,	,	PUNCT
fbem-6870	41	8	this	this	DET
fbem-6870	41	9	study	study	NOUN
fbem-6870	41	10	first	first	ADV
fbem-6870	41	11	averaged	average	VERB
fbem-6870	41	12	the	the	DET
fbem-6870	41	13	scores	score	NOUN
fbem-6870	41	14	of	of	ADP
fbem-6870	41	15	the	the	DET
fbem-6870	41	16	sample	sample	NOUN
fbem-6870	41	17	data	datum	NOUN
fbem-6870	41	18	for	for	ADP
fbem-6870	41	19	each	each	DET
fbem-6870	41	20	variable	variable	NOUN
fbem-6870	41	21	and	and	CCONJ
fbem-6870	41	22	analyzed	analyze	VERB
fbem-6870	41	23	whether	whether	SCONJ
fbem-6870	41	24	there	there	PRON
fbem-6870	41	25	were	be	VERB
fbem-6870	41	26	significant	significant	ADJ
fbem-6870	41	27	differences	difference	NOUN
fbem-6870	41	28	in	in	ADP
fbem-6870	41	29	perceived	perceive	VERB
fbem-6870	41	30	value	value	NOUN
fbem-6870	41	31	,	,	PUNCT
fbem-6870	41	32	perceived	perceive	VERB
fbem-6870	41	33	transaction	transaction	NOUN
fbem-6870	41	34	costs	cost	NOUN
fbem-6870	41	35	,	,	PUNCT
fbem-6870	41	36	and	and	CCONJ
fbem-6870	41	37	consumer	consumer	NOUN
fbem-6870	41	38	purchase	purchase	NOUN
fbem-6870	41	39	intentions	intention	NOUN
fbem-6870	41	40	with	with	ADP
fbem-6870	41	41	different	different	ADJ
fbem-6870	41	42	return	return	NOUN
fbem-6870	41	43	shipping	shipping	NOUN
fbem-6870	41	44	policy	policy	NOUN
fbem-6870	41	45	conditions	condition	NOUN
fbem-6870	41	46	using	use	VERB
fbem-6870	41	47	independent	independent	ADJ
fbem-6870	41	48	samples	sample	NOUN
fbem-6870	41	49	t	t	NOUN
fbem-6870	41	50	-	-	PUNCT
fbem-6870	41	51	test	test	NOUN
fbem-6870	41	52	analysis	analysis	NOUN
fbem-6870	41	53	.	.	PUNCT
fbem-6870	42	1	the	the	DET
fbem-6870	42	2	summary	summary	NOUN
fbem-6870	42	3	results	result	NOUN
fbem-6870	42	4	of	of	ADP
fbem-6870	42	5	the	the	DET
fbem-6870	42	6	direct	direct	ADJ
fbem-6870	42	7	effects	effect	NOUN
fbem-6870	42	8	test	test	NOUN
fbem-6870	42	9	indicate	indicate	VERB
fbem-6870	42	10	that	that	SCONJ
fbem-6870	42	11	for	for	ADP
fbem-6870	42	12	consumer	consumer	NOUN
fbem-6870	42	13	perceived	perceive	VERB
fbem-6870	42	14	value	value	NOUN
fbem-6870	42	15	,	,	PUNCT
fbem-6870	42	16	m	m	NOUN
fbem-6870	42	17	returns	return	NOUN
fbem-6870	42	18	alone	alone	ADV
fbem-6870	42	19	=	=	PUNCT
fbem-6870	42	20	4.05	4.05	NUM
fbem-6870	42	21	,	,	PUNCT
fbem-6870	42	22	m	m	NOUN
fbem-6870	42	23	returns	return	NOUN
fbem-6870	42	24	combined	combine	VERB
fbem-6870	42	25	=	=	SYM
fbem-6870	42	26	5.23	5.23	NUM
fbem-6870	42	27	,	,	PUNCT
fbem-6870	42	28	p	p	X
fbem-6870	42	29	<	<	X
fbem-6870	42	30	0.01	0.01	NUM
fbem-6870	42	31	,	,	PUNCT
fbem-6870	42	32	therefore	therefore	ADV
fbem-6870	42	33	merchants	merchant	NOUN
fbem-6870	42	34	offering	offer	VERB
fbem-6870	42	35	a	a	DET
fbem-6870	42	36	return	return	NOUN
fbem-6870	42	37	shipping	shipping	NOUN
fbem-6870	42	38	policy	policy	NOUN
fbem-6870	42	39	with	with	ADP
fbem-6870	42	40	integrated	integrated	ADJ
fbem-6870	42	41	returns	return	NOUN
fbem-6870	42	42	will	will	AUX
fbem-6870	42	43	increase	increase	VERB
fbem-6870	42	44	consumer	consumer	NOUN
fbem-6870	42	45	perceived	perceive	VERB
fbem-6870	42	46	value	value	NOUN
fbem-6870	42	47	,	,	PUNCT
fbem-6870	42	48	hypothesis	hypothesis	NOUN
fbem-6870	42	49	h1b	h1b	PROPN
fbem-6870	42	50	holds	hold	VERB
fbem-6870	42	51	;	;	PUNCT
fbem-6870	42	52	for	for	ADP
fbem-6870	42	53	perceived	perceive	VERB
fbem-6870	42	54	transaction	transaction	NOUN
fbem-6870	42	55	costs	cost	NOUN
fbem-6870	42	56	,	,	PUNCT
fbem-6870	42	57	m	m	NOUN
fbem-6870	42	58	returns	return	NOUN
fbem-6870	42	59	alone	alone	ADV
fbem-6870	42	60	=	=	PUNCT
fbem-6870	42	61	4.53	4.53	NUM
fbem-6870	42	62	,	,	PUNCT
fbem-6870	42	63	m	m	NOUN
fbem-6870	42	64	returns	return	NOUN
fbem-6870	42	65	combined	combine	VERB
fbem-6870	42	66	=	=	SYM
fbem-6870	42	67	3.19	3.19	NUM
fbem-6870	42	68	,	,	PUNCT
fbem-6870	42	69	p	p	X
fbem-6870	42	70	<	<	X
fbem-6870	42	71	0.01	0.01	NUM
fbem-6870	42	72	,	,	PUNCT
fbem-6870	42	73	and	and	CCONJ
fbem-6870	42	74	therefore	therefore	ADV
fbem-6870	42	75	merchants	merchant	NOUN
fbem-6870	42	76	offering	offer	VERB
fbem-6870	42	77	a	a	DET
fbem-6870	42	78	return	return	NOUN
fbem-6870	42	79	shipping	shipping	NOUN
fbem-6870	42	80	policy	policy	NOUN
fbem-6870	42	81	with	with	ADP
fbem-6870	42	82	integrated	integrated	ADJ
fbem-6870	42	83	returns	return	NOUN
fbem-6870	42	84	will	will	AUX
fbem-6870	42	85	reduce	reduce	VERB
fbem-6870	42	86	consumers	consumer	NOUN
fbem-6870	42	87	'	'	PART
fbem-6870	42	88	perceived	perceive	VERB
fbem-6870	42	89	transaction	transaction	NOUN
fbem-6870	42	90	costs	cost	NOUN
fbem-6870	42	91	,	,	PUNCT
fbem-6870	42	92	hypothesis	hypothesis	NOUN
fbem-6870	42	93	h1c	h1c	VERB
fbem-6870	42	94	holds	hold	VERB
fbem-6870	42	95	;	;	PUNCT
fbem-6870	42	96	for	for	ADP
fbem-6870	42	97	purchase	purchase	NOUN
fbem-6870	42	98	intention	intention	NOUN
fbem-6870	42	99	,	,	PUNCT
fbem-6870	42	100	m	m	VERB
fbem-6870	42	101	individual	individual	ADJ
fbem-6870	42	102	returns	return	NOUN
fbem-6870	42	103	=	=	SYM
fbem-6870	42	104	3.31	3.31	NUM
fbem-6870	42	105	,	,	PUNCT
fbem-6870	42	106	m	m	VERB
fbem-6870	42	107	integrated	integrate	VERB
fbem-6870	42	108	returns	return	NOUN
fbem-6870	42	109	=	=	SYM
fbem-6870	42	110	5.74	5.74	NUM
fbem-6870	42	111	,	,	PUNCT
fbem-6870	42	112	p	p	X
fbem-6870	42	113	<	<	X
fbem-6870	42	114	0.01	0.01	NUM
fbem-6870	42	115	,	,	PUNCT
fbem-6870	42	116	hypothesis	hypothesis	NOUN
fbem-6870	42	117	h1a	h1a	NOUN
fbem-6870	42	118	holds	hold	VERB
fbem-6870	42	119	.	.	PUNCT
fbem-6870	43	1	in	in	ADP
fbem-6870	43	2	this	this	DET
fbem-6870	43	3	study	study	NOUN
fbem-6870	43	4	,	,	PUNCT
fbem-6870	43	5	we	we	PRON
fbem-6870	43	6	will	will	AUX
fbem-6870	43	7	use	use	VERB
fbem-6870	43	8	bootstrap	bootstrap	NOUN
fbem-6870	43	9	method	method	NOUN
fbem-6870	43	10	and	and	CCONJ
fbem-6870	43	11	use	use	VERB
fbem-6870	43	12	macroprocess	macroprocess	ADJ
fbem-6870	43	13	plug	plug	NOUN
fbem-6870	43	14	-	-	PUNCT
fbem-6870	43	15	in	in	ADP
fbem-6870	43	16	,	,	PUNCT
fbem-6870	43	17	choose	choose	VERB
fbem-6870	43	18	model	model	NOUN
fbem-6870	43	19	4	4	NUM
fbem-6870	43	20	,	,	PUNCT
fbem-6870	43	21	sample	sample	NOUN
fbem-6870	43	22	sampling	sampling	NOUN
fbem-6870	43	23	number	number	NOUN
fbem-6870	43	24	is	be	AUX
fbem-6870	43	25	set	set	VERB
fbem-6870	43	26	to	to	ADP
fbem-6870	43	27	5000	5000	NUM
fbem-6870	43	28	,	,	PUNCT
fbem-6870	43	29	and	and	CCONJ
fbem-6870	43	30	test	test	VERB
fbem-6870	43	31	the	the	DET
fbem-6870	43	32	mediating	mediate	VERB
fbem-6870	43	33	effect	effect	NOUN
fbem-6870	43	34	of	of	ADP
fbem-6870	43	35	perceived	perceive	VERB
fbem-6870	43	36	value	value	NOUN
fbem-6870	43	37	,	,	PUNCT
fbem-6870	43	38	perceived	perceive	VERB
fbem-6870	43	39	transaction	transaction	NOUN
fbem-6870	43	40	cost	cost	NOUN
fbem-6870	43	41	in	in	ADP
fbem-6870	43	42	return	return	NOUN
fbem-6870	43	43	shipping	shipping	NOUN
fbem-6870	43	44	policy	policy	NOUN
fbem-6870	43	45	and	and	CCONJ
fbem-6870	43	46	purchase	purchase	NOUN
fbem-6870	43	47	intention	intention	NOUN
fbem-6870	43	48	.	.	PUNCT
fbem-6870	44	1	the	the	DET
fbem-6870	44	2	results	result	NOUN
fbem-6870	44	3	of	of	ADP
fbem-6870	44	4	the	the	DET
fbem-6870	44	5	mediation	mediation	NOUN
fbem-6870	44	6	test	test	NOUN
fbem-6870	44	7	showed	show	VERB
fbem-6870	44	8	that	that	SCONJ
fbem-6870	44	9	the	the	DET
fbem-6870	44	10	confidence	confidence	NOUN
fbem-6870	44	11	interval	interval	NOUN
fbem-6870	44	12	of	of	ADP
fbem-6870	44	13	perceived	perceive	VERB
fbem-6870	44	14	value	value	NOUN
fbem-6870	44	15	(	(	PUNCT
fbem-6870	44	16	0.5201	0.5201	NUM
fbem-6870	44	17	,	,	PUNCT
fbem-6870	44	18	1.1758	1.1758	NUM
fbem-6870	44	19	)	)	PUNCT
fbem-6870	44	20	and	and	CCONJ
fbem-6870	44	21	the	the	DET
fbem-6870	44	22	confidence	confidence	NOUN
fbem-6870	44	23	interval	interval	NOUN
fbem-6870	44	24	of	of	ADP
fbem-6870	44	25	perceived	perceive	VERB
fbem-6870	44	26	transaction	transaction	NOUN
fbem-6870	44	27	cost	cost	NOUN
fbem-6870	44	28	(	(	PUNCT
fbem-6870	44	29	0.2299	0.2299	NUM
fbem-6870	44	30	,	,	PUNCT
fbem-6870	44	31	0.6252	0.6252	NUM
fbem-6870	44	32	)	)	PUNCT
fbem-6870	44	33	did	do	AUX
fbem-6870	44	34	not	not	PART
fbem-6870	44	35	contain	contain	VERB
fbem-6870	44	36	0	0	NUM
fbem-6870	44	37	.	.	PUNCT
fbem-6870	45	1	therefore	therefore	ADV
fbem-6870	45	2	,	,	PUNCT
fbem-6870	45	3	perceived	perceive	VERB
fbem-6870	45	4	value	value	NOUN
fbem-6870	45	5	and	and	CCONJ
fbem-6870	45	6	perceived	perceive	VERB
fbem-6870	45	7	transaction	transaction	NOUN
fbem-6870	45	8	cost	cost	NOUN
fbem-6870	45	9	play	play	VERB
fbem-6870	45	10	a	a	DET
fbem-6870	45	11	mediating	mediate	VERB
fbem-6870	45	12	role	role	NOUN
fbem-6870	45	13	in	in	ADP
fbem-6870	45	14	the	the	DET
fbem-6870	45	15	return	return	NOUN
fbem-6870	45	16	shipping	shipping	NOUN
fbem-6870	45	17	policy	policy	NOUN
fbem-6870	45	18	and	and	CCONJ
fbem-6870	45	19	purchase	purchase	NOUN
fbem-6870	45	20	intention	intention	NOUN
fbem-6870	45	21	,	,	PUNCT
fbem-6870	45	22	and	and	CCONJ
fbem-6870	45	23	hypotheses	hypothese	VERB
fbem-6870	45	24	h3b	h3b	PROPN
fbem-6870	45	25	and	and	CCONJ
fbem-6870	45	26	h4b	h4b	PROPN
fbem-6870	45	27	hold	hold	VERB
fbem-6870	45	28	.	.	PUNCT
fbem-6870	46	1	5	5	X
fbem-6870	46	2	.	.	X
fbem-6870	46	3	conclusion	conclusion	NOUN
fbem-6870	46	4	the	the	DET
fbem-6870	46	5	experimental	experimental	ADJ
fbem-6870	46	6	results	result	NOUN
fbem-6870	46	7	demonstrate	demonstrate	VERB
fbem-6870	46	8	that	that	SCONJ
fbem-6870	46	9	merchants	merchant	NOUN
fbem-6870	46	10	who	who	PRON
fbem-6870	46	11	implement	implement	VERB
fbem-6870	46	12	return	return	NOUN
fbem-6870	46	13	shipping	shipping	NOUN
fbem-6870	46	14	policies	policy	NOUN
fbem-6870	46	15	for	for	ADP
fbem-6870	46	16	combined	combined	ADJ
fbem-6870	46	17	returns	return	NOUN
fbem-6870	46	18	all	all	PRON
fbem-6870	46	19	enhance	enhance	VERB
fbem-6870	46	20	consumers	consumer	NOUN
fbem-6870	46	21	'	'	PART
fbem-6870	46	22	perceived	perceive	VERB
fbem-6870	46	23	value	value	NOUN
fbem-6870	46	24	and	and	CCONJ
fbem-6870	46	25	reduce	reduce	VERB
fbem-6870	46	26	consumers	consumer	NOUN
fbem-6870	46	27	'	'	PART
fbem-6870	46	28	perceived	perceive	VERB
fbem-6870	46	29	transaction	transaction	NOUN
fbem-6870	46	30	costs	cost	NOUN
fbem-6870	46	31	,	,	PUNCT
fbem-6870	46	32	and	and	CCONJ
fbem-6870	46	33	that	that	SCONJ
fbem-6870	46	34	perceived	perceive	VERB
fbem-6870	46	35	value	value	NOUN
fbem-6870	46	36	positively	positively	ADV
fbem-6870	46	37	affects	affect	VERB
fbem-6870	46	38	consumers	consumer	NOUN
fbem-6870	46	39	'	'	PART
fbem-6870	46	40	purchase	purchase	NOUN
fbem-6870	46	41	intentions	intention	NOUN
fbem-6870	46	42	and	and	CCONJ
fbem-6870	46	43	perceived	perceive	VERB
fbem-6870	46	44	transaction	transaction	NOUN
fbem-6870	46	45	costs	cost	NOUN
fbem-6870	46	46	negatively	negatively	ADV
fbem-6870	46	47	affect	affect	VERB
fbem-6870	46	48	consumers	consumer	NOUN
fbem-6870	46	49	'	'	PART
fbem-6870	46	50	purchase	purchase	NOUN
fbem-6870	46	51	intentions	intention	NOUN
fbem-6870	46	52	,	,	PUNCT
fbem-6870	46	53	so	so	SCONJ
fbem-6870	46	54	that	that	SCONJ
fbem-6870	46	55	integrated	integrate	VERB
fbem-6870	46	56	return	return	NOUN
fbem-6870	46	57	services	service	NOUN
fbem-6870	46	58	enhance	enhance	VERB
fbem-6870	46	59	consumers	consumer	NOUN
fbem-6870	46	60	'	'	PART
fbem-6870	46	61	purchase	purchase	NOUN
fbem-6870	46	62	intentions	intention	NOUN
fbem-6870	46	63	through	through	ADP
fbem-6870	46	64	the	the	DET
fbem-6870	46	65	mediating	mediate	VERB
fbem-6870	46	66	effect	effect	NOUN
fbem-6870	46	67	of	of	ADP
fbem-6870	46	68	perceived	perceive	VERB
fbem-6870	46	69	value	value	NOUN
fbem-6870	46	70	and	and	CCONJ
fbem-6870	46	71	perceived	perceive	VERB
fbem-6870	46	72	transaction	transaction	NOUN
fbem-6870	46	73	costs	cost	NOUN
fbem-6870	46	74	.	.	PUNCT
fbem-6870	47	1	the	the	DET
fbem-6870	47	2	results	result	NOUN
fbem-6870	47	3	of	of	ADP
fbem-6870	47	4	this	this	DET
fbem-6870	47	5	paper	paper	NOUN
fbem-6870	47	6	on	on	ADP
fbem-6870	47	7	return	return	NOUN
fbem-6870	47	8	efforts	effort	NOUN
fbem-6870	47	9	prove	prove	VERB
fbem-6870	47	10	that	that	SCONJ
fbem-6870	47	11	merchants	merchant	NOUN
fbem-6870	47	12	or	or	CCONJ
fbem-6870	47	13	e	e	NOUN
fbem-6870	47	14	-	-	NOUN
fbem-6870	47	15	commerce	commerce	NOUN
fbem-6870	47	16	platforms	platform	NOUN
fbem-6870	47	17	can	can	AUX
fbem-6870	47	18	significantly	significantly	ADV
fbem-6870	47	19	influence	influence	VERB
fbem-6870	47	20	consumers	consumer	NOUN
fbem-6870	47	21	'	'	PART
fbem-6870	47	22	purchase	purchase	NOUN
fbem-6870	47	23	intentions	intention	NOUN
fbem-6870	47	24	by	by	ADP
fbem-6870	47	25	reaching	reach	VERB
fbem-6870	47	26	agreements	agreement	NOUN
fbem-6870	47	27	with	with	ADP
fbem-6870	47	28	fixed	fix	VERB
fbem-6870	47	29	courier	courier	NOUN
fbem-6870	47	30	companies	company	NOUN
fbem-6870	47	31	or	or	CCONJ
fbem-6870	47	32	providing	provide	VERB
fbem-6870	47	33	shipping	shipping	NOUN
fbem-6870	47	34	services	service	NOUN
fbem-6870	47	35	through	through	ADP
fbem-6870	47	36	their	their	PRON
fbem-6870	47	37	own	own	ADJ
fbem-6870	47	38	first	first	ADJ
fbem-6870	47	39	-	-	PUNCT
fbem-6870	47	40	party	party	NOUN
fbem-6870	47	41	couriers	courier	NOUN
fbem-6870	47	42	,	,	PUNCT
fbem-6870	47	43	eliminating	eliminate	VERB
fbem-6870	47	44	the	the	DET
fbem-6870	47	45	search	search	NOUN
fbem-6870	47	46	cost	cost	NOUN
fbem-6870	47	47	and	and	CCONJ
fbem-6870	47	48	time	time	NOUN
fbem-6870	47	49	cost	cost	NOUN
fbem-6870	47	50	for	for	SCONJ
fbem-6870	47	51	consumers	consumer	NOUN
fbem-6870	47	52	to	to	PART
fbem-6870	47	53	find	find	VERB
fbem-6870	47	54	third	third	ADJ
fbem-6870	47	55	-	-	PUNCT
fbem-6870	47	56	party	party	NOUN
fbem-6870	47	57	couriers	courier	NOUN
fbem-6870	47	58	when	when	SCONJ
fbem-6870	47	59	they	they	PRON
fbem-6870	47	60	want	want	VERB
fbem-6870	47	61	to	to	PART
fbem-6870	47	62	apply	apply	VERB
fbem-6870	47	63	for	for	ADP
fbem-6870	47	64	returns	return	NOUN
fbem-6870	47	65	.	.	PUNCT
fbem-6870	48	1	therefore	therefore	ADV
fbem-6870	48	2	,	,	PUNCT
fbem-6870	48	3	in	in	ADP
fbem-6870	48	4	order	order	NOUN
fbem-6870	48	5	to	to	PART
fbem-6870	48	6	attract	attract	VERB
fbem-6870	48	7	more	more	ADJ
fbem-6870	48	8	consumers	consumer	NOUN
fbem-6870	48	9	in	in	ADP
fbem-6870	48	10	the	the	DET
fbem-6870	48	11	future	future	NOUN
fbem-6870	48	12	,	,	PUNCT
fbem-6870	48	13	it	it	PRON
fbem-6870	48	14	is	be	AUX
fbem-6870	48	15	not	not	PART
fbem-6870	48	16	an	an	DET
fbem-6870	48	17	effective	effective	ADJ
fbem-6870	48	18	marketing	marketing	NOUN
fbem-6870	48	19	tool	tool	NOUN
fbem-6870	48	20	for	for	ADP
fbem-6870	48	21	merchants	merchant	NOUN
fbem-6870	48	22	to	to	PART
fbem-6870	48	23	take	take	VERB
fbem-6870	48	24	the	the	DET
fbem-6870	48	25	initiative	initiative	NOUN
fbem-6870	48	26	to	to	PART
fbem-6870	48	27	provide	provide	VERB
fbem-6870	48	28	shipping	shipping	NOUN
fbem-6870	48	29	services	service	NOUN
fbem-6870	48	30	.	.	PUNCT
fbem-6870	49	1	of	of	ADP
fbem-6870	49	2	course	course	ADV
fbem-6870	49	3	,	,	PUNCT
fbem-6870	49	4	considering	consider	VERB
fbem-6870	49	5	the	the	DET
fbem-6870	49	6	operating	operating	NOUN
fbem-6870	49	7	costs	cost	NOUN
fbem-6870	49	8	of	of	ADP
fbem-6870	49	9	providing	provide	VERB
fbem-6870	49	10	shipping	shipping	NOUN
fbem-6870	49	11	services	service	NOUN
fbem-6870	49	12	with	with	ADP
fbem-6870	49	13	a	a	DET
fbem-6870	49	14	single	single	ADJ
fbem-6870	49	15	online	online	ADJ
fbem-6870	49	16	merchant	merchant	NOUN
fbem-6870	49	17	may	may	AUX
fbem-6870	49	18	be	be	AUX
fbem-6870	49	19	high	high	ADJ
fbem-6870	49	20	,	,	PUNCT
fbem-6870	49	21	the	the	DET
fbem-6870	49	22	implementation	implementation	NOUN
fbem-6870	49	23	of	of	ADP
fbem-6870	49	24	this	this	DET
fbem-6870	49	25	return	return	NOUN
fbem-6870	49	26	policy	policy	NOUN
fbem-6870	49	27	or	or	CCONJ
fbem-6870	49	28	rely	rely	VERB
fbem-6870	49	29	on	on	ADP
fbem-6870	49	30	the	the	DET
fbem-6870	49	31	e	e	PROPN
fbem-6870	49	32	-	-	NOUN
fbem-6870	49	33	commerce	commerce	NOUN
fbem-6870	49	34	platform	platform	NOUN
fbem-6870	49	35	to	to	PART
fbem-6870	49	36	more	more	ADV
fbem-6870	49	37	effectively	effectively	ADV
fbem-6870	49	38	increase	increase	VERB
fbem-6870	49	39	the	the	DET
fbem-6870	49	40	profits	profit	NOUN
fbem-6870	49	41	of	of	ADP
fbem-6870	49	42	online	online	ADJ
fbem-6870	49	43	stores	store	NOUN
fbem-6870	49	44	.	.	PUNCT
fbem-6870	50	1	references	reference	NOUN
fbem-6870	50	2	[	[	X
fbem-6870	50	3	1	1	NUM
fbem-6870	50	4	]	]	X
fbem-6870	50	5	martínez	martínez	NOUN
fbem-6870	50	6	-	-	PUNCT
fbem-6870	50	7	lópez	lópez	PROPN
fbem-6870	50	8	f	f	PROPN
fbem-6870	50	9	j	j	PROPN
fbem-6870	50	10	,	,	PUNCT
fbem-6870	50	11	feng	feng	PROPN
fbem-6870	50	12	c	c	PROPN
fbem-6870	50	13	,	,	PUNCT
fbem-6870	50	14	li	li	PROPN
fbem-6870	50	15	y	y	PROPN
fbem-6870	50	16	,	,	PUNCT
fbem-6870	50	17	et	et	PROPN
fbem-6870	50	18	al	al	PROPN
fbem-6870	50	19	.	.	PUNCT
fbem-6870	51	1	restoring	restore	VERB
fbem-6870	51	2	the	the	DET
fbem-6870	51	3	buyer	buyer	NOUN
fbem-6870	51	4	–	–	PUNCT
fbem-6870	51	5	seller	seller	NOUN
fbem-6870	51	6	relationship	relationship	NOUN
fbem-6870	51	7	through	through	ADP
fbem-6870	51	8	online	online	ADJ
fbem-6870	51	9	return	return	NOUN
fbem-6870	51	10	shipping	shipping	NOUN
fbem-6870	51	11	:	:	PUNCT
fbem-6870	51	12	the	the	DET
fbem-6870	51	13	role	role	NOUN
fbem-6870	51	14	of	of	ADP
fbem-6870	51	15	return	return	NOUN
fbem-6870	51	16	shipping	shipping	NOUN
fbem-6870	51	17	method	method	NOUN
fbem-6870	51	18	and	and	CCONJ
fbem-6870	51	19	return	return	VERB
fbem-6870	51	20	shipping	shipping	NOUN
fbem-6870	51	21	fee[j	fee[j	NOUN
fbem-6870	51	22	]	]	PUNCT
fbem-6870	51	23	.	.	PUNCT
fbem-6870	52	1	electronic	electronic	ADJ
fbem-6870	52	2	commerce	commerce	NOUN
fbem-6870	52	3	research	research	NOUN
fbem-6870	52	4	and	and	CCONJ
fbem-6870	52	5	applications	application	NOUN
fbem-6870	52	6	,	,	PUNCT
fbem-6870	52	7	2022	2022	NUM
fbem-6870	52	8	,	,	PUNCT
fbem-6870	52	9	54	54	NUM
fbem-6870	52	10	:	:	SYM
fbem-6870	52	11	101170	101170	NUM
fbem-6870	52	12	.	.	PUNCT
fbem-6870	53	1	73	73	NUM
fbem-6870	54	1	[	[	X
fbem-6870	54	2	2	2	NUM
fbem-6870	54	3	]	]	X
fbem-6870	54	4	kwark	kwark	PROPN
fbem-6870	54	5	y	y	PROPN
fbem-6870	54	6	,	,	PUNCT
fbem-6870	54	7	chen	chen	PROPN
fbem-6870	54	8	j	j	PROPN
fbem-6870	54	9	,	,	PUNCT
fbem-6870	54	10	raghunathan	raghunathan	PROPN
fbem-6870	54	11	s.	s.	PROPN
fbem-6870	54	12	online	online	PROPN
fbem-6870	54	13	product	product	NOUN
fbem-6870	54	14	reviews	review	NOUN
fbem-6870	54	15	:	:	PUNCT
fbem-6870	54	16	implications	implication	NOUN
fbem-6870	54	17	for	for	ADP
fbem-6870	54	18	retailers	retailer	NOUN
fbem-6870	54	19	and	and	CCONJ
fbem-6870	54	20	competing	compete	VERB
fbem-6870	54	21	manufacturers[j	manufacturers[j	PROPN
fbem-6870	54	22	]	]	PUNCT
fbem-6870	54	23	.	.	PUNCT
fbem-6870	55	1	information	information	NOUN
fbem-6870	55	2	systems	system	NOUN
fbem-6870	55	3	research	research	NOUN
fbem-6870	55	4	,	,	PUNCT
fbem-6870	55	5	2014	2014	NUM
fbem-6870	55	6	,	,	PUNCT
fbem-6870	55	7	25(1	25(1	NUM
fbem-6870	55	8	):	):	PUNCT
fbem-6870	55	9	93	93	NUM
fbem-6870	55	10	-	-	SYM
fbem-6870	55	11	110	110	NUM
fbem-6870	55	12	.	.	PUNCT
fbem-6870	56	1	[	[	X
fbem-6870	56	2	3	3	NUM
fbem-6870	56	3	]	]	X
fbem-6870	56	4	thaler	thaler	PROPN
fbem-6870	56	5	r.	r.	PROPN
fbem-6870	56	6	mental	mental	PROPN
fbem-6870	56	7	accounting	accounting	PROPN
fbem-6870	56	8	and	and	CCONJ
fbem-6870	56	9	consumer	consumer	NOUN
fbem-6870	56	10	choice[j	choice[j	NOUN
fbem-6870	56	11	]	]	PUNCT
fbem-6870	56	12	.	.	PUNCT
fbem-6870	57	1	marketing	marketing	NOUN
fbem-6870	57	2	science	science	NOUN
fbem-6870	57	3	,	,	PUNCT
fbem-6870	57	4	1985	1985	NUM
fbem-6870	57	5	,	,	PUNCT
fbem-6870	57	6	4(3	4(3	NUM
fbem-6870	57	7	):	):	PUNCT
fbem-6870	57	8	199	199	NUM
fbem-6870	57	9	-	-	SYM
fbem-6870	57	10	214	214	NUM
fbem-6870	57	11	.	.	PUNCT
fbem-6870	58	1	[	[	X
fbem-6870	58	2	4	4	NUM
fbem-6870	58	3	]	]	X
fbem-6870	58	4	janakiraman	janakiraman	NOUN
fbem-6870	58	5	n	n	CCONJ
fbem-6870	58	6	,	,	PUNCT
fbem-6870	58	7	syrdal	syrdal	PROPN
fbem-6870	58	8	h	h	PROPN
fbem-6870	58	9	a	a	NOUN
fbem-6870	58	10	,	,	PUNCT
fbem-6870	58	11	freling	frele	VERB
fbem-6870	58	12	r.	r.	NOUN
fbem-6870	58	13	the	the	DET
fbem-6870	58	14	effect	effect	NOUN
fbem-6870	58	15	of	of	ADP
fbem-6870	58	16	return	return	NOUN
fbem-6870	58	17	policy	policy	NOUN
fbem-6870	58	18	leniency	leniency	NOUN
fbem-6870	58	19	on	on	ADP
fbem-6870	58	20	consumer	consumer	NOUN
fbem-6870	58	21	purchase	purchase	NOUN
fbem-6870	58	22	and	and	CCONJ
fbem-6870	58	23	return	return	VERB
fbem-6870	58	24	decisions	decision	NOUN
fbem-6870	58	25	:	:	PUNCT
fbem-6870	58	26	a	a	DET
fbem-6870	58	27	meta	meta	ADJ
fbem-6870	58	28	-	-	PUNCT
fbem-6870	58	29	analytic	analytic	ADJ
fbem-6870	58	30	review[j	review[j	PROPN
fbem-6870	58	31	]	]	PUNCT
fbem-6870	58	32	.	.	PUNCT
fbem-6870	59	1	journal	journal	PROPN
fbem-6870	59	2	of	of	ADP
fbem-6870	59	3	retailing	retailing	NOUN
fbem-6870	59	4	,	,	PUNCT
fbem-6870	59	5	2016	2016	NUM
fbem-6870	59	6	,	,	PUNCT
fbem-6870	59	7	92(2	92(2	NUM
fbem-6870	59	8	):	):	PUNCT
fbem-6870	59	9	226235	226235	NUM
fbem-6870	59	10	.	.	PUNCT
fbem-6870	60	1	[	[	X
fbem-6870	60	2	5	5	NUM
fbem-6870	60	3	]	]	PUNCT
fbem-6870	60	4	abdulla	abdulla	PROPN
fbem-6870	60	5	h	h	PROPN
fbem-6870	60	6	,	,	PUNCT
fbem-6870	60	7	ketzenberg	ketzenberg	PROPN
fbem-6870	60	8	m	m	PROPN
fbem-6870	60	9	,	,	PUNCT
fbem-6870	60	10	abbey	abbey	PROPN
fbem-6870	60	11	j	j	PROPN
fbem-6870	60	12	d.	d.	PROPN
fbem-6870	60	13	taking	take	VERB
fbem-6870	60	14	stock	stock	NOUN
fbem-6870	60	15	of	of	ADP
fbem-6870	60	16	consumer	consumer	NOUN
fbem-6870	60	17	returns	return	NOUN
fbem-6870	60	18	:	:	PUNCT
fbem-6870	60	19	a	a	DET
fbem-6870	60	20	review	review	NOUN
fbem-6870	60	21	and	and	CCONJ
fbem-6870	60	22	classification	classification	NOUN
fbem-6870	60	23	of	of	ADP
fbem-6870	60	24	the	the	DET
fbem-6870	60	25	literature[j	literature[j	NOUN
fbem-6870	60	26	]	]	PUNCT
fbem-6870	60	27	.	.	PUNCT
fbem-6870	61	1	journal	journal	PROPN
fbem-6870	61	2	of	of	ADP
fbem-6870	61	3	operations	operation	NOUN
fbem-6870	61	4	management	management	NOUN
fbem-6870	61	5	,	,	PUNCT
fbem-6870	61	6	2019	2019	NUM
fbem-6870	61	7	,	,	PUNCT
fbem-6870	61	8	65(6	65(6	NUM
fbem-6870	61	9	):	):	PUNCT
fbem-6870	61	10	560	560	NUM
fbem-6870	61	11	-	-	SYM
fbem-6870	61	12	605	605	NUM
fbem-6870	61	13	.	.	PUNCT
fbem-6870	62	1	[	[	X
fbem-6870	62	2	6	6	NUM
fbem-6870	62	3	]	]	PUNCT
fbem-6870	62	4	anderson	anderson	PROPN
fbem-6870	62	5	e	e	PROPN
fbem-6870	62	6	t	t	PROPN
fbem-6870	62	7	,	,	PUNCT
fbem-6870	62	8	hansen	hansen	PROPN
fbem-6870	62	9	k	k	PROPN
fbem-6870	62	10	,	,	PUNCT
fbem-6870	62	11	simester	simester	PROPN
fbem-6870	62	12	d.	d.	PROPN
fbem-6870	62	13	the	the	DET
fbem-6870	62	14	option	option	NOUN
fbem-6870	62	15	value	value	NOUN
fbem-6870	62	16	of	of	ADP
fbem-6870	62	17	returns	return	NOUN
fbem-6870	62	18	:	:	PUNCT
fbem-6870	62	19	theory	theory	NOUN
fbem-6870	62	20	and	and	CCONJ
fbem-6870	62	21	empirical	empirical	ADJ
fbem-6870	62	22	evidence[j	evidence[j	NOUN
fbem-6870	62	23	]	]	PUNCT
fbem-6870	62	24	.	.	PUNCT
fbem-6870	63	1	marketing	marketing	NOUN
fbem-6870	63	2	science	science	NOUN
fbem-6870	63	3	,	,	PUNCT
fbem-6870	63	4	2009	2009	NUM
fbem-6870	63	5	,	,	PUNCT
fbem-6870	63	6	28(3	28(3	NUM
fbem-6870	63	7	):	):	PUNCT
fbem-6870	63	8	405	405	NUM
fbem-6870	63	9	-	-	SYM
fbem-6870	63	10	423	423	NUM
fbem-6870	63	11	.	.	PUNCT
fbem-6870	64	1	[	[	X
fbem-6870	64	2	7	7	X
fbem-6870	64	3	]	]	X
fbem-6870	64	4	cronin	cronin	PROPN
fbem-6870	64	5	jr	jr	PROPN
fbem-6870	64	6	j	j	PROPN
fbem-6870	64	7	,	,	PUNCT
fbem-6870	64	8	brady	brady	PROPN
fbem-6870	64	9	m	m	PROPN
fbem-6870	64	10	k	k	PROPN
fbem-6870	64	11	,	,	PUNCT
fbem-6870	64	12	hult	hult	PROPN
fbem-6870	64	13	g	g	PROPN
fbem-6870	64	14	t	t	PROPN
fbem-6870	64	15	m.	m.	NOUN
fbem-6870	64	16	assessing	assess	VERB
fbem-6870	64	17	the	the	DET
fbem-6870	64	18	effects	effect	NOUN
fbem-6870	64	19	of	of	ADP
fbem-6870	64	20	quality	quality	NOUN
fbem-6870	64	21	,	,	PUNCT
fbem-6870	64	22	value	value	NOUN
fbem-6870	64	23	,	,	PUNCT
fbem-6870	64	24	and	and	CCONJ
fbem-6870	64	25	customer	customer	NOUN
fbem-6870	64	26	satisfaction	satisfaction	NOUN
fbem-6870	64	27	on	on	ADP
fbem-6870	64	28	consumer	consumer	NOUN
fbem-6870	64	29	behavioral	behavioral	ADJ
fbem-6870	64	30	intentions	intention	NOUN
fbem-6870	64	31	in	in	ADP
fbem-6870	64	32	service	service	NOUN
fbem-6870	64	33	environments[j	environments[j	PROPN
fbem-6870	64	34	]	]	PUNCT
fbem-6870	64	35	.	.	PUNCT
fbem-6870	65	1	journal	journal	PROPN
fbem-6870	65	2	of	of	ADP
fbem-6870	65	3	retailing	retailing	NOUN
fbem-6870	65	4	,	,	PUNCT
fbem-6870	65	5	2000	2000	NUM
fbem-6870	65	6	,	,	PUNCT
fbem-6870	65	7	76(2	76(2	NUM
fbem-6870	65	8	):	):	PUNCT
fbem-6870	65	9	193	193	NUM
fbem-6870	65	10	-	-	SYM
fbem-6870	65	11	218	218	NUM
fbem-6870	65	12	.	.	PUNCT
fbem-6870	66	1	[	[	X
fbem-6870	66	2	8	8	NUM
fbem-6870	66	3	]	]	X
fbem-6870	66	4	zeithaml	zeithaml	NOUN
fbem-6870	66	5	v	v	NOUN
fbem-6870	66	6	a.	a.	NOUN
fbem-6870	66	7	consumer	consumer	NOUN
fbem-6870	66	8	perceptions	perception	NOUN
fbem-6870	66	9	of	of	ADP
fbem-6870	66	10	price	price	NOUN
fbem-6870	66	11	,	,	PUNCT
fbem-6870	66	12	quality	quality	NOUN
fbem-6870	66	13	,	,	PUNCT
fbem-6870	66	14	and	and	CCONJ
fbem-6870	66	15	value	value	NOUN
fbem-6870	66	16	:	:	PUNCT
fbem-6870	66	17	a	a	DET
fbem-6870	66	18	means	mean	NOUN
fbem-6870	66	19	-	-	PUNCT
fbem-6870	66	20	end	end	NOUN
fbem-6870	66	21	model	model	NOUN
fbem-6870	66	22	and	and	CCONJ
fbem-6870	66	23	synthesis	synthesis	NOUN
fbem-6870	66	24	of	of	ADP
fbem-6870	66	25	evidence[j	evidence[j	NOUN
fbem-6870	66	26	]	]	PUNCT
fbem-6870	66	27	.	.	PUNCT
fbem-6870	67	1	journal	journal	PROPN
fbem-6870	67	2	of	of	ADP
fbem-6870	67	3	marketing	marketing	NOUN
fbem-6870	67	4	,	,	PUNCT
fbem-6870	67	5	1988	1988	NUM
fbem-6870	67	6	,	,	PUNCT
fbem-6870	67	7	52(3	52(3	NUM
fbem-6870	67	8	):	):	PUNCT
fbem-6870	67	9	2	2	NUM
fbem-6870	67	10	-	-	SYM
fbem-6870	67	11	22	22	NUM
fbem-6870	67	12	.	.	PUNCT
fbem-6870	68	1	[	[	X
fbem-6870	68	2	9	9	NUM
fbem-6870	68	3	]	]	X
fbem-6870	68	4	dodds	dodds	PROPN
fbem-6870	68	5	w	w	PROPN
fbem-6870	68	6	b	b	PROPN
fbem-6870	68	7	,	,	PUNCT
fbem-6870	68	8	monroe	monroe	PROPN
fbem-6870	68	9	k	k	PROPN
fbem-6870	68	10	b	b	PROPN
fbem-6870	68	11	,	,	PUNCT
fbem-6870	68	12	grewal	grewal	PROPN
fbem-6870	68	13	d.	d.	PROPN
fbem-6870	68	14	effects	effect	NOUN
fbem-6870	68	15	of	of	ADP
fbem-6870	68	16	price	price	NOUN
fbem-6870	68	17	,	,	PUNCT
fbem-6870	68	18	brand	brand	NOUN
fbem-6870	68	19	,	,	PUNCT
fbem-6870	68	20	and	and	CCONJ
fbem-6870	68	21	store	store	VERB
fbem-6870	68	22	information	information	NOUN
fbem-6870	68	23	on	on	ADP
fbem-6870	68	24	buyers	buyer	NOUN
fbem-6870	68	25	’	'	PUNCT
fbem-6870	68	26	product	product	NOUN
fbem-6870	68	27	evaluations[j	evaluations[j	PROPN
fbem-6870	68	28	]	]	PUNCT
fbem-6870	68	29	.	.	PUNCT
fbem-6870	69	1	journal	journal	PROPN
fbem-6870	69	2	of	of	ADP
fbem-6870	69	3	marketing	marketing	NOUN
fbem-6870	69	4	research	research	NOUN
fbem-6870	69	5	,	,	PUNCT
fbem-6870	69	6	1991	1991	NUM
fbem-6870	69	7	,	,	PUNCT
fbem-6870	69	8	28(3	28(3	NUM
fbem-6870	69	9	):	):	PUNCT
fbem-6870	69	10	307	307	NUM
fbem-6870	69	11	-	-	SYM
fbem-6870	69	12	319	319	NUM
fbem-6870	69	13	.	.	PUNCT
fbem-6870	70	1	[	[	X
fbem-6870	70	2	10	10	NUM
fbem-6870	70	3	]	]	X
fbem-6870	70	4	martins	martin	VERB
fbem-6870	70	5	j	j	PROPN
fbem-6870	70	6	,	,	PUNCT
fbem-6870	70	7	costa	costa	PROPN
fbem-6870	70	8	c	c	PROPN
fbem-6870	70	9	,	,	PUNCT
fbem-6870	70	10	oliveira	oliveira	PROPN
fbem-6870	70	11	t	t	PROPN
fbem-6870	70	12	,	,	PUNCT
fbem-6870	70	13	et	et	PROPN
fbem-6870	70	14	al	al	PROPN
fbem-6870	70	15	.	.	PUNCT
fbem-6870	71	1	how	how	SCONJ
fbem-6870	71	2	smartphone	smartphone	NOUN
fbem-6870	71	3	advertising	advertising	NOUN
fbem-6870	71	4	influences	influence	VERB
fbem-6870	71	5	consumers	consumer	NOUN
fbem-6870	71	6	'	'	PART
fbem-6870	71	7	purchase	purchase	NOUN
fbem-6870	71	8	intention[j	intention[j	PROPN
fbem-6870	71	9	]	]	PUNCT
fbem-6870	71	10	.	.	PUNCT
fbem-6870	72	1	journal	journal	PROPN
fbem-6870	72	2	of	of	ADP
fbem-6870	72	3	business	business	NOUN
fbem-6870	72	4	research	research	NOUN
fbem-6870	72	5	,	,	PUNCT
fbem-6870	72	6	2019	2019	NUM
fbem-6870	72	7	,	,	PUNCT
fbem-6870	72	8	94	94	NUM
fbem-6870	72	9	:	:	SYM
fbem-6870	72	10	378	378	NUM
fbem-6870	72	11	-	-	SYM
fbem-6870	72	12	387	387	NUM
fbem-6870	72	13	.	.	PUNCT