id	sid	tid	token	lemma	pos
gs-2569	1	1	microsoft	microsoft	PROPN
gs-2569	1	2	word	word	NOUN
gs-2569	1	3	fullpdf06012024	fullpdf06012024	VERB
gs-2569	1	4	georgian	georgian	ADJ
gs-2569	1	5	scientists/ქართველი	scientists/ქართველი	NOUN
gs-2569	1	6	მეცნიერები	მეცნიერები	NOUN
gs-2569	1	7	ტ.	ტ.	VERB
gs-2569	1	8	6	6	NUM
gs-2569	1	9	n	n	NUM
gs-2569	1	10	1	1	NUM
gs-2569	1	11	,	,	PUNCT
gs-2569	1	12	2024	2024	NUM
gs-2569	1	13	120	120	NUM
gs-2569	1	14	georgian	georgian	PROPN
gs-2569	1	15	scientists	scientist	NOUN
gs-2569	1	16	ქართველი	ქართველი	ADJ
gs-2569	1	17	მეცნიერები	მეცნიერები	PROPN
gs-2569	1	18	vol	vol	NOUN
gs-2569	1	19	.	.	PROPN
gs-2569	2	1	6	6	NUM
gs-2569	2	2	issue	issue	NOUN
gs-2569	2	3	1	1	NUM
gs-2569	2	4	,	,	PUNCT
gs-2569	2	5	2024	2024	NUM
gs-2569	2	6	https://doi.org/10.52340/gs.2024.06.01.15	https://doi.org/10.52340/gs.2024.06.01.15	NOUN
gs-2569	2	7	navigating	navigate	VERB
gs-2569	2	8	business	business	NOUN
gs-2569	2	9	excellence	excellence	NOUN
gs-2569	2	10	:	:	PUNCT
gs-2569	2	11	the	the	DET
gs-2569	2	12	crucial	crucial	ADJ
gs-2569	2	13	role	role	NOUN
gs-2569	2	14	of	of	ADP
gs-2569	2	15	information	information	NOUN
gs-2569	2	16	technology	technology	NOUN
gs-2569	2	17	service	service	NOUN
gs-2569	2	18	management	management	NOUN
gs-2569	2	19	through	through	ADP
gs-2569	2	20	best	good	ADJ
gs-2569	2	21	practice	practice	NOUN
gs-2569	2	22	itil	itil	PROPN
gs-2569	2	23	nino	nino	PROPN
gs-2569	2	24	lortkipanidze1	lortkipanidze1	PROPN
gs-2569	2	25	,	,	PUNCT
gs-2569	2	26	nona	nona	PROPN
gs-2569	2	27	otkhozoria2	otkhozoria2	ADJ
gs-2569	2	28	1georgian	1georgian	PROPN
gs-2569	2	29	technical	technical	ADJ
gs-2569	2	30	university	university	NOUN
gs-2569	2	31	,	,	PUNCT
gs-2569	2	32	phd	phd	NOUN
gs-2569	2	33	student	student	NOUN
gs-2569	2	34	3georgian	3georgian	PROPN
gs-2569	2	35	technical	technical	ADJ
gs-2569	2	36	university	university	NOUN
gs-2569	2	37	,	,	PUNCT
gs-2569	2	38	professor	professor	NOUN
gs-2569	2	39	abstract	abstract	NOUN
gs-2569	2	40	the	the	DET
gs-2569	2	41	article	article	NOUN
gs-2569	2	42	delves	delve	VERB
gs-2569	2	43	into	into	ADP
gs-2569	2	44	a	a	DET
gs-2569	2	45	contemporary	contemporary	ADJ
gs-2569	2	46	concern	concern	NOUN
gs-2569	2	47	within	within	ADP
gs-2569	2	48	the	the	DET
gs-2569	2	49	modern	modern	ADJ
gs-2569	2	50	business	business	NOUN
gs-2569	2	51	landscape	landscape	NOUN
gs-2569	2	52	:	:	PUNCT
gs-2569	2	53	the	the	DET
gs-2569	2	54	significance	significance	NOUN
gs-2569	2	55	of	of	ADP
gs-2569	2	56	information	information	NOUN
gs-2569	2	57	technology	technology	NOUN
gs-2569	2	58	service	service	NOUN
gs-2569	2	59	management	management	NOUN
gs-2569	2	60	(	(	PUNCT
gs-2569	2	61	itsm	itsm	NOUN
gs-2569	2	62	)	)	PUNCT
gs-2569	2	63	in	in	ADP
gs-2569	2	64	overseeing	oversee	VERB
gs-2569	2	65	business	business	NOUN
gs-2569	2	66	processes	process	NOUN
gs-2569	2	67	through	through	ADP
gs-2569	2	68	the	the	DET
gs-2569	2	69	application	application	NOUN
gs-2569	2	70	of	of	ADP
gs-2569	2	71	best	good	ADJ
gs-2569	2	72	practices	practice	NOUN
gs-2569	2	73	from	from	ADP
gs-2569	2	74	the	the	DET
gs-2569	2	75	information	information	NOUN
gs-2569	2	76	technology	technology	NOUN
gs-2569	2	77	infrastructure	infrastructure	NOUN
gs-2569	2	78	library	library	NOUN
gs-2569	2	79	(	(	PUNCT
gs-2569	2	80	itil	itil	PROPN
gs-2569	2	81	)	)	PUNCT
gs-2569	2	82	.	.	PUNCT
gs-2569	3	1	the	the	DET
gs-2569	3	2	study	study	NOUN
gs-2569	3	3	aims	aim	VERB
gs-2569	3	4	to	to	PART
gs-2569	3	5	pinpoint	pinpoint	VERB
gs-2569	3	6	,	,	PUNCT
gs-2569	3	7	articulate	articulate	ADJ
gs-2569	3	8	,	,	PUNCT
gs-2569	3	9	and	and	CCONJ
gs-2569	3	10	examine	examine	VERB
gs-2569	3	11	the	the	DET
gs-2569	3	12	obstacles	obstacle	NOUN
gs-2569	3	13	that	that	PRON
gs-2569	3	14	surface	surface	NOUN
gs-2569	3	15	during	during	ADP
gs-2569	3	16	the	the	DET
gs-2569	3	17	incorporation	incorporation	NOUN
gs-2569	3	18	of	of	ADP
gs-2569	3	19	itil	itil	PROPN
gs-2569	3	20	processes	process	NOUN
gs-2569	3	21	within	within	ADP
gs-2569	3	22	an	an	DET
gs-2569	3	23	organization	organization	NOUN
gs-2569	3	24	,	,	PUNCT
gs-2569	3	25	as	as	ADV
gs-2569	3	26	well	well	ADV
gs-2569	3	27	as	as	ADP
gs-2569	3	28	the	the	DET
gs-2569	3	29	essential	essential	ADJ
gs-2569	3	30	contributing	contribute	VERB
gs-2569	3	31	factors	factor	NOUN
gs-2569	3	32	vital	vital	ADJ
gs-2569	3	33	for	for	ADP
gs-2569	3	34	achieving	achieve	VERB
gs-2569	3	35	a	a	DET
gs-2569	3	36	successful	successful	ADJ
gs-2569	3	37	implementation	implementation	NOUN
gs-2569	3	38	.	.	PUNCT
gs-2569	4	1	furthermore	furthermore	ADV
gs-2569	4	2	,	,	PUNCT
gs-2569	4	3	the	the	DET
gs-2569	4	4	article	article	NOUN
gs-2569	4	5	seeks	seek	VERB
gs-2569	4	6	to	to	PART
gs-2569	4	7	elucidate	elucidate	VERB
gs-2569	4	8	the	the	DET
gs-2569	4	9	role	role	NOUN
gs-2569	4	10	played	play	VERB
gs-2569	4	11	by	by	ADP
gs-2569	4	12	itil	itil	PROPN
gs-2569	4	13	in	in	ADP
gs-2569	4	14	the	the	DET
gs-2569	4	15	effective	effective	ADJ
gs-2569	4	16	management	management	NOUN
gs-2569	4	17	of	of	ADP
gs-2569	4	18	business	business	NOUN
gs-2569	4	19	processes	process	NOUN
gs-2569	4	20	.	.	PUNCT
gs-2569	5	1	keywords	keyword	NOUN
gs-2569	5	2	:	:	PUNCT
gs-2569	5	3	information	information	NOUN
gs-2569	5	4	technology	technology	NOUN
gs-2569	5	5	,	,	PUNCT
gs-2569	5	6	itil	itil	PROPN
gs-2569	5	7	,	,	PUNCT
gs-2569	5	8	itsm	itsm	NOUN
gs-2569	5	9	1	1	NUM
gs-2569	5	10	.	.	PUNCT
gs-2569	5	11	introduction	introduction	NOUN
gs-2569	5	12	in	in	ADP
gs-2569	5	13	today	today	NOUN
gs-2569	5	14	's	's	PART
gs-2569	5	15	dynamic	dynamic	ADJ
gs-2569	5	16	business	business	NOUN
gs-2569	5	17	landscape	landscape	NOUN
gs-2569	5	18	,	,	PUNCT
gs-2569	5	19	where	where	SCONJ
gs-2569	5	20	speed	speed	NOUN
gs-2569	5	21	,	,	PUNCT
gs-2569	5	22	efficiency	efficiency	NOUN
gs-2569	5	23	,	,	PUNCT
gs-2569	5	24	and	and	CCONJ
gs-2569	5	25	continuous	continuous	ADJ
gs-2569	5	26	operations	operation	NOUN
gs-2569	5	27	are	be	AUX
gs-2569	5	28	paramount	paramount	ADJ
gs-2569	5	29	,	,	PUNCT
gs-2569	5	30	information	information	NOUN
gs-2569	5	31	technology	technology	NOUN
gs-2569	5	32	(	(	PUNCT
gs-2569	5	33	it	it	PRON
gs-2569	5	34	)	)	PUNCT
gs-2569	5	35	integration	integration	NOUN
gs-2569	5	36	has	have	AUX
gs-2569	5	37	become	become	VERB
gs-2569	5	38	the	the	DET
gs-2569	5	39	key	key	NOUN
gs-2569	5	40	to	to	ADP
gs-2569	5	41	success	success	NOUN
gs-2569	5	42	.	.	PUNCT
gs-2569	6	1	as	as	SCONJ
gs-2569	6	2	organizations	organization	NOUN
gs-2569	6	3	strive	strive	VERB
gs-2569	6	4	to	to	PART
gs-2569	6	5	optimize	optimize	VERB
gs-2569	6	6	their	their	PRON
gs-2569	6	7	business	business	NOUN
gs-2569	6	8	processes	process	NOUN
gs-2569	6	9	,	,	PUNCT
gs-2569	6	10	the	the	DET
gs-2569	6	11	importance	importance	NOUN
gs-2569	6	12	of	of	ADP
gs-2569	6	13	information	information	NOUN
gs-2569	6	14	technology	technology	NOUN
gs-2569	6	15	service	service	NOUN
gs-2569	6	16	management	management	NOUN
gs-2569	6	17	(	(	PUNCT
gs-2569	6	18	itsm	itsm	NOUN
gs-2569	6	19	)	)	PUNCT
gs-2569	6	20	can	can	AUX
gs-2569	6	21	not	not	PART
gs-2569	6	22	be	be	AUX
gs-2569	6	23	overstated	overstate	VERB
gs-2569	6	24	.	.	PUNCT
gs-2569	7	1	this	this	DET
gs-2569	7	2	article	article	NOUN
gs-2569	7	3	examines	examine	VERB
gs-2569	7	4	the	the	DET
gs-2569	7	5	key	key	ADJ
gs-2569	7	6	role	role	NOUN
gs-2569	7	7	that	that	PRON
gs-2569	7	8	itsm	itsm	NOUN
gs-2569	7	9	plays	play	VERB
gs-2569	7	10	in	in	ADP
gs-2569	7	11	advancing	advance	VERB
gs-2569	7	12	business	business	NOUN
gs-2569	7	13	processes	process	NOUN
gs-2569	7	14	,	,	PUNCT
gs-2569	7	15	with	with	ADP
gs-2569	7	16	particular	particular	ADJ
gs-2569	7	17	emphasis	emphasis	NOUN
gs-2569	7	18	on	on	ADP
gs-2569	7	19	the	the	DET
gs-2569	7	20	widely	widely	ADV
gs-2569	7	21	recognized	recognize	VERB
gs-2569	7	22	best	good	ADJ
gs-2569	7	23	practices	practice	NOUN
gs-2569	7	24	documented	document	VERB
gs-2569	7	25	in	in	ADP
gs-2569	7	26	the	the	DET
gs-2569	7	27	information	information	NOUN
gs-2569	7	28	technology	technology	NOUN
gs-2569	7	29	infrastructure	infrastructure	NOUN
gs-2569	7	30	library	library	NOUN
gs-2569	7	31	(	(	PUNCT
gs-2569	7	32	itil	itil	PROPN
gs-2569	7	33	)	)	PUNCT
gs-2569	8	1	[	[	X
gs-2569	8	2	1	1	NUM
gs-2569	8	3	]	]	PUNCT
gs-2569	8	4	.	.	PUNCT
gs-2569	9	1	in	in	ADP
gs-2569	9	2	an	an	DET
gs-2569	9	3	era	era	NOUN
gs-2569	9	4	where	where	SCONJ
gs-2569	9	5	technology	technology	NOUN
gs-2569	9	6	is	be	AUX
gs-2569	9	7	not	not	PART
gs-2569	9	8	just	just	ADV
gs-2569	9	9	a	a	DET
gs-2569	9	10	support	support	NOUN
gs-2569	9	11	function	function	NOUN
gs-2569	9	12	but	but	CCONJ
gs-2569	9	13	a	a	DET
gs-2569	9	14	strategic	strategic	ADJ
gs-2569	9	15	enabler	enabler	NOUN
gs-2569	9	16	,	,	PUNCT
gs-2569	9	17	businesses	business	NOUN
gs-2569	9	18	are	be	AUX
gs-2569	9	19	increasingly	increasingly	ADV
gs-2569	9	20	recognizing	recognize	VERB
gs-2569	9	21	the	the	DET
gs-2569	9	22	need	need	NOUN
gs-2569	9	23	for	for	ADP
gs-2569	9	24	a	a	DET
gs-2569	9	25	structured	structured	ADJ
gs-2569	9	26	and	and	CCONJ
gs-2569	9	27	standardized	standardized	ADJ
gs-2569	9	28	approach	approach	NOUN
gs-2569	9	29	to	to	ADP
gs-2569	9	30	it	it	PRON
gs-2569	9	31	service	service	NOUN
gs-2569	9	32	management	management	NOUN
gs-2569	9	33	.	.	PUNCT
gs-2569	10	1	itil	itil	PROPN
gs-2569	10	2	,	,	PUNCT
gs-2569	10	3	the	the	DET
gs-2569	10	4	comprehensive	comprehensive	ADJ
gs-2569	10	5	framework	framework	NOUN
gs-2569	10	6	for	for	ADP
gs-2569	10	7	itsm	itsm	NOUN
gs-2569	10	8	,	,	PUNCT
gs-2569	10	9	stands	stand	VERB
gs-2569	10	10	out	out	ADP
gs-2569	10	11	as	as	ADP
gs-2569	10	12	a	a	DET
gs-2569	10	13	beacon	beacon	NOUN
gs-2569	10	14	that	that	PRON
gs-2569	10	15	provides	provide	VERB
gs-2569	10	16	a	a	DET
gs-2569	10	17	set	set	NOUN
gs-2569	10	18	of	of	ADP
gs-2569	10	19	best	good	ADJ
gs-2569	10	20	practices	practice	NOUN
gs-2569	10	21	that	that	PRON
gs-2569	10	22	organizations	organization	NOUN
gs-2569	10	23	can	can	AUX
gs-2569	10	24	use	use	VERB
gs-2569	10	25	to	to	PART
gs-2569	10	26	align	align	VERB
gs-2569	10	27	their	their	PRON
gs-2569	10	28	it	it	NOUN
gs-2569	10	29	services	service	NOUN
gs-2569	10	30	with	with	ADP
gs-2569	10	31	business	business	NOUN
gs-2569	10	32	goals	goal	NOUN
gs-2569	10	33	,	,	PUNCT
gs-2569	10	34	increase	increase	VERB
gs-2569	10	35	operational	operational	ADJ
gs-2569	10	36	efficiency	efficiency	NOUN
gs-2569	10	37	,	,	PUNCT
gs-2569	10	38	and	and	CCONJ
gs-2569	10	39	enhance	enhance	VERB
gs-2569	10	40	overall	overall	ADJ
gs-2569	10	41	service	service	NOUN
gs-2569	10	42	delivery	delivery	NOUN
gs-2569	10	43	.	.	PUNCT
gs-2569	11	1	georgian	georgian	ADJ
gs-2569	11	2	scientists/ქართველი	scientists/ქართველი	PROPN
gs-2569	11	3	მეცნიერები	მეცნიერები	NOUN
gs-2569	11	4	ტ.	ტ.	VERB
gs-2569	11	5	6	6	NUM
gs-2569	11	6	n	n	NUM
gs-2569	11	7	1	1	NUM
gs-2569	11	8	,	,	PUNCT
gs-2569	11	9	2024	2024	NUM
gs-2569	11	10	121	121	NUM
gs-2569	11	11	in	in	ADP
gs-2569	11	12	this	this	DET
gs-2569	11	13	article	article	NOUN
gs-2569	11	14	,	,	PUNCT
gs-2569	11	15	we	we	PRON
gs-2569	11	16	want	want	VERB
gs-2569	11	17	to	to	PART
gs-2569	11	18	show	show	VERB
gs-2569	11	19	how	how	SCONJ
gs-2569	11	20	itil	itil	PROPN
gs-2569	11	21	,	,	PUNCT
gs-2569	11	22	with	with	ADP
gs-2569	11	23	its	its	PRON
gs-2569	11	24	proven	prove	VERB
gs-2569	11	25	methodologies	methodology	NOUN
gs-2569	11	26	and	and	CCONJ
gs-2569	11	27	frameworks	framework	NOUN
gs-2569	11	28	,	,	PUNCT
gs-2569	11	29	has	have	AUX
gs-2569	11	30	become	become	VERB
gs-2569	11	31	an	an	DET
gs-2569	11	32	indispensable	indispensable	ADJ
gs-2569	11	33	tool	tool	NOUN
gs-2569	11	34	for	for	ADP
gs-2569	11	35	businesses	business	NOUN
gs-2569	11	36	aiming	aim	VERB
gs-2569	11	37	to	to	PART
gs-2569	11	38	navigate	navigate	VERB
gs-2569	11	39	the	the	DET
gs-2569	11	40	complexities	complexity	NOUN
gs-2569	11	41	of	of	ADP
gs-2569	11	42	the	the	DET
gs-2569	11	43	digital	digital	ADJ
gs-2569	11	44	age	age	NOUN
gs-2569	11	45	.	.	PUNCT
gs-2569	12	1	from	from	ADP
gs-2569	12	2	incident	incident	NOUN
gs-2569	12	3	management	management	NOUN
gs-2569	12	4	to	to	PART
gs-2569	12	5	change	change	VERB
gs-2569	12	6	control	control	NOUN
gs-2569	12	7	,	,	PUNCT
gs-2569	12	8	service	service	NOUN
gs-2569	12	9	transition	transition	NOUN
gs-2569	12	10	to	to	ADP
gs-2569	12	11	continuous	continuous	ADJ
gs-2569	12	12	service	service	NOUN
gs-2569	12	13	improvement	improvement	NOUN
gs-2569	12	14	,	,	PUNCT
gs-2569	12	15	each	each	DET
gs-2569	12	16	aspect	aspect	NOUN
gs-2569	12	17	of	of	ADP
gs-2569	12	18	itil	itil	PROPN
gs-2569	12	19	plays	play	VERB
gs-2569	12	20	a	a	DET
gs-2569	12	21	critical	critical	ADJ
gs-2569	12	22	role	role	NOUN
gs-2569	12	23	in	in	ADP
gs-2569	12	24	not	not	PART
gs-2569	12	25	only	only	ADV
gs-2569	12	26	streamlining	streamline	VERB
gs-2569	12	27	it	it	PRON
gs-2569	12	28	processes	process	VERB
gs-2569	12	29	but	but	CCONJ
gs-2569	12	30	also	also	ADV
gs-2569	12	31	enhancing	enhance	VERB
gs-2569	12	32	organizational	organizational	ADJ
gs-2569	12	33	growth	growth	NOUN
gs-2569	12	34	and	and	CCONJ
gs-2569	12	35	sustainability	sustainability	NOUN
gs-2569	12	36	.	.	PUNCT
gs-2569	13	1	2	2	X
gs-2569	13	2	.	.	X
gs-2569	13	3	main	main	ADJ
gs-2569	13	4	the	the	DET
gs-2569	13	5	study	study	NOUN
gs-2569	13	6	aims	aim	VERB
gs-2569	13	7	to	to	PART
gs-2569	13	8	investigate	investigate	VERB
gs-2569	13	9	the	the	DET
gs-2569	13	10	role	role	NOUN
gs-2569	13	11	of	of	ADP
gs-2569	13	12	information	information	NOUN
gs-2569	13	13	technology	technology	NOUN
gs-2569	13	14	service	service	NOUN
gs-2569	13	15	management	management	NOUN
gs-2569	13	16	(	(	PUNCT
gs-2569	13	17	itsm	itsm	NOUN
gs-2569	13	18	)	)	PUNCT
gs-2569	13	19	in	in	ADP
gs-2569	13	20	the	the	DET
gs-2569	13	21	administration	administration	NOUN
gs-2569	13	22	of	of	ADP
gs-2569	13	23	business	business	NOUN
gs-2569	13	24	processes	process	NOUN
gs-2569	13	25	,	,	PUNCT
gs-2569	13	26	with	with	ADP
gs-2569	13	27	a	a	DET
gs-2569	13	28	specific	specific	ADJ
gs-2569	13	29	focus	focus	NOUN
gs-2569	13	30	on	on	ADP
gs-2569	13	31	the	the	DET
gs-2569	13	32	information	information	NOUN
gs-2569	13	33	technology	technology	NOUN
gs-2569	13	34	infrastructure	infrastructure	NOUN
gs-2569	13	35	library	library	NOUN
gs-2569	13	36	(	(	PUNCT
gs-2569	13	37	itil	itil	PROPN
gs-2569	13	38	)	)	PUNCT
gs-2569	13	39	,	,	PUNCT
gs-2569	13	40	and	and	CCONJ
gs-2569	13	41	to	to	PART
gs-2569	13	42	assess	assess	VERB
gs-2569	13	43	its	its	PRON
gs-2569	13	44	impact	impact	NOUN
gs-2569	13	45	on	on	ADP
gs-2569	13	46	business	business	NOUN
gs-2569	13	47	outcomes	outcome	NOUN
gs-2569	13	48	,	,	PUNCT
gs-2569	13	49	success	success	NOUN
gs-2569	13	50	,	,	PUNCT
gs-2569	13	51	and	and	CCONJ
gs-2569	13	52	competitiveness	competitiveness	NOUN
gs-2569	13	53	.	.	PUNCT
gs-2569	14	1	the	the	DET
gs-2569	14	2	global	global	ADJ
gs-2569	14	3	adoption	adoption	NOUN
gs-2569	14	4	of	of	ADP
gs-2569	14	5	itil	itil	PROPN
gs-2569	14	6	as	as	ADP
gs-2569	14	7	an	an	DET
gs-2569	14	8	international	international	ADJ
gs-2569	14	9	standard	standard	NOUN
gs-2569	14	10	for	for	ADP
gs-2569	14	11	managing	manage	VERB
gs-2569	14	12	it	it	PRON
gs-2569	14	13	services	service	NOUN
gs-2569	14	14	underscores	underscore	VERB
gs-2569	14	15	its	its	PRON
gs-2569	14	16	pervasive	pervasive	ADJ
gs-2569	14	17	influence	influence	NOUN
gs-2569	14	18	on	on	ADP
gs-2569	14	19	organizations	organization	NOUN
gs-2569	14	20	worldwide	worldwide	ADV
gs-2569	14	21	.	.	PUNCT
gs-2569	15	1	the	the	DET
gs-2569	15	2	evolution	evolution	NOUN
gs-2569	15	3	of	of	ADP
gs-2569	15	4	various	various	ADJ
gs-2569	15	5	itil	itil	PROPN
gs-2569	15	6	versions	version	NOUN
gs-2569	15	7	and	and	CCONJ
gs-2569	15	8	the	the	DET
gs-2569	15	9	widespread	widespread	ADJ
gs-2569	15	10	embrace	embrace	NOUN
gs-2569	15	11	of	of	ADP
gs-2569	15	12	it	it	PRON
gs-2569	15	13	service	service	NOUN
gs-2569	15	14	practices	practice	NOUN
gs-2569	15	15	have	have	AUX
gs-2569	15	16	resulted	result	VERB
gs-2569	15	17	in	in	ADP
gs-2569	15	18	a	a	DET
gs-2569	15	19	growing	grow	VERB
gs-2569	15	20	number	number	NOUN
gs-2569	15	21	of	of	ADP
gs-2569	15	22	companies	company	NOUN
gs-2569	15	23	adopting	adopt	VERB
gs-2569	15	24	these	these	DET
gs-2569	15	25	best	good	ADJ
gs-2569	15	26	practices	practice	NOUN
gs-2569	15	27	.	.	PUNCT
gs-2569	16	1	notably	notably	ADV
gs-2569	16	2	,	,	PUNCT
gs-2569	16	3	empirical	empirical	ADJ
gs-2569	16	4	studies	study	NOUN
gs-2569	16	5	indicate	indicate	VERB
gs-2569	16	6	a	a	DET
gs-2569	16	7	remarkably	remarkably	ADV
gs-2569	16	8	high	high	ADJ
gs-2569	16	9	level	level	NOUN
gs-2569	16	10	of	of	ADP
gs-2569	16	11	satisfaction	satisfaction	NOUN
gs-2569	16	12	among	among	ADP
gs-2569	16	13	organizations	organization	NOUN
gs-2569	16	14	implementing	implement	VERB
gs-2569	16	15	itil	itil	PROPN
gs-2569	16	16	.	.	PUNCT
gs-2569	17	1	in	in	ADP
gs-2569	17	2	pursuit	pursuit	NOUN
gs-2569	17	3	of	of	ADP
gs-2569	17	4	the	the	DET
gs-2569	17	5	research	research	NOUN
gs-2569	17	6	objectives	objective	NOUN
gs-2569	17	7	outlined	outline	VERB
gs-2569	17	8	in	in	ADP
gs-2569	17	9	this	this	DET
gs-2569	17	10	paper	paper	NOUN
gs-2569	17	11	,	,	PUNCT
gs-2569	17	12	which	which	PRON
gs-2569	17	13	include	include	VERB
gs-2569	17	14	identifying	identify	VERB
gs-2569	17	15	potential	potential	ADJ
gs-2569	17	16	barriers	barrier	NOUN
gs-2569	17	17	to	to	ADP
gs-2569	17	18	the	the	DET
gs-2569	17	19	implementation	implementation	NOUN
gs-2569	17	20	of	of	ADP
gs-2569	17	21	best	good	ADJ
gs-2569	17	22	practice	practice	NOUN
gs-2569	17	23	processes	process	NOUN
gs-2569	17	24	,	,	PUNCT
gs-2569	17	25	elucidating	elucidate	VERB
gs-2569	17	26	contributing	contribute	VERB
gs-2569	17	27	factors	factor	NOUN
gs-2569	17	28	to	to	ADP
gs-2569	17	29	successful	successful	ADJ
gs-2569	17	30	implementation	implementation	NOUN
gs-2569	17	31	,	,	PUNCT
gs-2569	17	32	and	and	CCONJ
gs-2569	17	33	understanding	understand	VERB
gs-2569	17	34	the	the	DET
gs-2569	17	35	role	role	NOUN
gs-2569	17	36	itil	itil	PROPN
gs-2569	17	37	plays	play	VERB
gs-2569	17	38	in	in	ADP
gs-2569	17	39	business	business	NOUN
gs-2569	17	40	process	process	NOUN
gs-2569	17	41	management	management	NOUN
gs-2569	17	42	,	,	PUNCT
gs-2569	17	43	a	a	DET
gs-2569	17	44	qualitative	qualitative	ADJ
gs-2569	17	45	research	research	NOUN
gs-2569	17	46	approach	approach	NOUN
gs-2569	17	47	,	,	PUNCT
gs-2569	17	48	specifically	specifically	ADV
gs-2569	17	49	in	in	ADP
gs-2569	17	50	-	-	PUNCT
gs-2569	17	51	depth	depth	NOUN
gs-2569	17	52	interviews	interview	NOUN
gs-2569	17	53	,	,	PUNCT
gs-2569	17	54	was	be	AUX
gs-2569	17	55	chosen	choose	VERB
gs-2569	17	56	.	.	PUNCT
gs-2569	18	1	this	this	DET
gs-2569	18	2	method	method	NOUN
gs-2569	18	3	is	be	AUX
gs-2569	18	4	poised	poise	VERB
gs-2569	18	5	to	to	PART
gs-2569	18	6	provide	provide	VERB
gs-2569	18	7	comprehensive	comprehensive	ADJ
gs-2569	18	8	insights	insight	NOUN
gs-2569	18	9	into	into	ADP
gs-2569	18	10	the	the	DET
gs-2569	18	11	nuances	nuance	NOUN
gs-2569	18	12	of	of	ADP
gs-2569	18	13	itil	itil	PROPN
gs-2569	18	14	implementation	implementation	NOUN
gs-2569	18	15	,	,	PUNCT
gs-2569	18	16	shedding	shed	VERB
gs-2569	18	17	light	light	NOUN
gs-2569	18	18	on	on	ADP
gs-2569	18	19	challenges	challenge	NOUN
gs-2569	18	20	faced	face	VERB
gs-2569	18	21	by	by	ADP
gs-2569	18	22	organizations	organization	NOUN
gs-2569	18	23	,	,	PUNCT
gs-2569	18	24	key	key	ADJ
gs-2569	18	25	success	success	NOUN
gs-2569	18	26	factors	factor	NOUN
gs-2569	18	27	,	,	PUNCT
gs-2569	18	28	and	and	CCONJ
gs-2569	18	29	the	the	DET
gs-2569	18	30	overall	overall	ADJ
gs-2569	18	31	impact	impact	NOUN
gs-2569	18	32	of	of	ADP
gs-2569	18	33	itil	itil	PROPN
gs-2569	18	34	on	on	ADP
gs-2569	18	35	the	the	DET
gs-2569	18	36	efficient	efficient	ADJ
gs-2569	18	37	management	management	NOUN
gs-2569	18	38	of	of	ADP
gs-2569	18	39	business	business	NOUN
gs-2569	18	40	processes	process	NOUN
gs-2569	18	41	.	.	PUNCT
gs-2569	19	1	initially	initially	ADV
gs-2569	19	2	,	,	PUNCT
gs-2569	19	3	organizations	organization	NOUN
gs-2569	19	4	were	be	AUX
gs-2569	19	5	chosen	choose	VERB
gs-2569	19	6	based	base	VERB
gs-2569	19	7	on	on	ADP
gs-2569	19	8	their	their	PRON
gs-2569	19	9	functionalities	functionality	NOUN
gs-2569	19	10	and	and	CCONJ
gs-2569	19	11	types	type	NOUN
gs-2569	19	12	to	to	PART
gs-2569	19	13	comprehensively	comprehensively	ADV
gs-2569	19	14	present	present	VERB
gs-2569	19	15	and	and	CCONJ
gs-2569	19	16	analyze	analyze	VERB
gs-2569	19	17	factors	factor	NOUN
gs-2569	19	18	associated	associate	VERB
gs-2569	19	19	with	with	ADP
gs-2569	19	20	the	the	DET
gs-2569	19	21	implementation	implementation	NOUN
gs-2569	19	22	of	of	ADP
gs-2569	19	23	itil	itil	PROPN
gs-2569	19	24	processes	process	NOUN
gs-2569	19	25	across	across	ADP
gs-2569	19	26	various	various	ADJ
gs-2569	19	27	categories	category	NOUN
gs-2569	19	28	of	of	ADP
gs-2569	19	29	organizational	organizational	ADJ
gs-2569	19	30	management	management	NOUN
gs-2569	19	31	.	.	PUNCT
gs-2569	20	1	consequently	consequently	ADV
gs-2569	20	2	,	,	PUNCT
gs-2569	20	3	one	one	NUM
gs-2569	20	4	of	of	ADP
gs-2569	20	5	the	the	DET
gs-2569	20	6	largest	large	ADJ
gs-2569	20	7	and	and	CCONJ
gs-2569	20	8	most	most	ADV
gs-2569	20	9	successful	successful	ADJ
gs-2569	20	10	entities	entity	NOUN
gs-2569	20	11	in	in	ADP
gs-2569	20	12	the	the	DET
gs-2569	20	13	financial	financial	ADJ
gs-2569	20	14	,	,	PUNCT
gs-2569	20	15	public	public	ADJ
gs-2569	20	16	,	,	PUNCT
gs-2569	20	17	private	private	ADJ
gs-2569	20	18	,	,	PUNCT
gs-2569	20	19	and	and	CCONJ
gs-2569	20	20	consulting	consult	VERB
gs-2569	20	21	sectors	sector	NOUN
gs-2569	20	22	in	in	ADP
gs-2569	20	23	georgia	georgia	PROPN
gs-2569	20	24	was	be	AUX
gs-2569	20	25	selected	select	VERB
gs-2569	20	26	for	for	ADP
gs-2569	20	27	the	the	DET
gs-2569	20	28	study	study	NOUN
gs-2569	20	29	.	.	PUNCT
gs-2569	21	1	this	this	DET
gs-2569	21	2	selection	selection	NOUN
gs-2569	21	3	aimed	aim	VERB
gs-2569	21	4	to	to	PART
gs-2569	21	5	ensure	ensure	VERB
gs-2569	21	6	that	that	SCONJ
gs-2569	21	7	the	the	DET
gs-2569	21	8	shared	share	VERB
gs-2569	21	9	experiences	experience	NOUN
gs-2569	21	10	and	and	CCONJ
gs-2569	21	11	information	information	NOUN
gs-2569	21	12	provided	provide	VERB
gs-2569	21	13	by	by	ADP
gs-2569	21	14	these	these	DET
gs-2569	21	15	organizations	organization	NOUN
gs-2569	21	16	would	would	AUX
gs-2569	21	17	be	be	AUX
gs-2569	21	18	valuable	valuable	ADJ
gs-2569	21	19	and	and	CCONJ
gs-2569	21	20	reliable	reliable	ADJ
gs-2569	21	21	for	for	ADP
gs-2569	21	22	all	all	DET
gs-2569	21	23	stakeholders	stakeholder	NOUN
gs-2569	21	24	interested	interested	ADJ
gs-2569	21	25	in	in	ADP
gs-2569	21	26	the	the	DET
gs-2569	21	27	research	research	NOUN
gs-2569	21	28	issue	issue	NOUN
gs-2569	21	29	.	.	PUNCT
gs-2569	22	1	following	follow	VERB
gs-2569	22	2	the	the	DET
gs-2569	22	3	identification	identification	NOUN
gs-2569	22	4	of	of	ADP
gs-2569	22	5	organizations	organization	NOUN
gs-2569	22	6	,	,	PUNCT
gs-2569	22	7	their	their	PRON
gs-2569	22	8	it	it	NOUN
gs-2569	22	9	leaders	leader	NOUN
gs-2569	22	10	were	be	AUX
gs-2569	22	11	contacted	contact	VERB
gs-2569	22	12	,	,	PUNCT
gs-2569	22	13	and	and	CCONJ
gs-2569	22	14	pre	pre	NOUN
gs-2569	22	15	-	-	NOUN
gs-2569	22	16	interviews	interview	NOUN
gs-2569	22	17	were	be	AUX
gs-2569	22	18	conducted	conduct	VERB
gs-2569	22	19	to	to	PART
gs-2569	22	20	discuss	discuss	VERB
gs-2569	22	21	the	the	DET
gs-2569	22	22	study	study	NOUN
gs-2569	22	23	's	's	PART
gs-2569	22	24	purpose	purpose	NOUN
gs-2569	22	25	and	and	CCONJ
gs-2569	22	26	address	address	VERB
gs-2569	22	27	privacy	privacy	NOUN
gs-2569	22	28	concerns	concern	NOUN
gs-2569	22	29	.	.	PUNCT
gs-2569	23	1	to	to	PART
gs-2569	23	2	facilitate	facilitate	VERB
gs-2569	23	3	the	the	DET
gs-2569	23	4	in	in	ADP
gs-2569	23	5	-	-	PUNCT
gs-2569	23	6	depth	depth	NOUN
gs-2569	23	7	interview	interview	NOUN
gs-2569	23	8	process	process	NOUN
gs-2569	23	9	,	,	PUNCT
gs-2569	23	10	a	a	DET
gs-2569	23	11	written	write	VERB
gs-2569	23	12	list	list	NOUN
gs-2569	23	13	of	of	ADP
gs-2569	23	14	tentative	tentative	ADJ
gs-2569	23	15	questions	question	NOUN
gs-2569	23	16	was	be	AUX
gs-2569	23	17	prepared	prepare	VERB
gs-2569	23	18	as	as	ADP
gs-2569	23	19	a	a	DET
gs-2569	23	20	discussion	discussion	NOUN
gs-2569	23	21	guide	guide	NOUN
gs-2569	23	22	.	.	PUNCT
gs-2569	24	1	this	this	DET
gs-2569	24	2	approach	approach	NOUN
gs-2569	24	3	was	be	AUX
gs-2569	24	4	employed	employ	VERB
gs-2569	24	5	to	to	PART
gs-2569	24	6	ensure	ensure	VERB
gs-2569	24	7	that	that	SCONJ
gs-2569	24	8	no	no	DET
gs-2569	24	9	essential	essential	ADJ
gs-2569	24	10	topics	topic	NOUN
gs-2569	24	11	were	be	AUX
gs-2569	24	12	overlooked	overlook	VERB
gs-2569	24	13	,	,	PUNCT
gs-2569	24	14	enabling	enable	VERB
gs-2569	24	15	the	the	DET
gs-2569	24	16	extraction	extraction	NOUN
gs-2569	24	17	of	of	ADP
gs-2569	24	18	the	the	DET
gs-2569	24	19	most	most	ADV
gs-2569	24	20	comprehensive	comprehensive	ADJ
gs-2569	24	21	information	information	NOUN
gs-2569	24	22	from	from	ADP
gs-2569	24	23	respondents	respondent	NOUN
gs-2569	24	24	and	and	CCONJ
gs-2569	24	25	facilitating	facilitate	VERB
gs-2569	24	26	the	the	DET
gs-2569	24	27	comparison	comparison	NOUN
gs-2569	24	28	of	of	ADP
gs-2569	24	29	insights	insight	NOUN
gs-2569	24	30	obtained	obtain	VERB
gs-2569	24	31	from	from	ADP
gs-2569	24	32	different	different	ADJ
gs-2569	24	33	interviews	interview	NOUN
gs-2569	24	34	.	.	PUNCT
gs-2569	25	1	despite	despite	SCONJ
gs-2569	25	2	the	the	DET
gs-2569	25	3	structured	structured	ADJ
gs-2569	25	4	nature	nature	NOUN
gs-2569	25	5	of	of	ADP
gs-2569	25	6	the	the	DET
gs-2569	25	7	questions	question	NOUN
gs-2569	25	8	,	,	PUNCT
gs-2569	25	9	the	the	DET
gs-2569	25	10	flexibility	flexibility	NOUN
gs-2569	25	11	of	of	ADP
gs-2569	25	12	the	the	DET
gs-2569	25	13	method	method	NOUN
gs-2569	25	14	allowed	allow	VERB
gs-2569	25	15	respondents	respondent	NOUN
gs-2569	25	16	to	to	PART
gs-2569	25	17	introduce	introduce	VERB
gs-2569	25	18	additional	additional	ADJ
gs-2569	25	19	interesting	interesting	ADJ
gs-2569	25	20	topics	topic	NOUN
gs-2569	25	21	during	during	ADP
gs-2569	25	22	the	the	DET
gs-2569	25	23	interview	interview	NOUN
gs-2569	25	24	.	.	PUNCT
gs-2569	26	1	to	to	PART
gs-2569	26	2	delve	delve	VERB
gs-2569	26	3	deeper	deeply	ADV
gs-2569	26	4	into	into	ADP
gs-2569	26	5	responses	response	NOUN
gs-2569	26	6	,	,	PUNCT
gs-2569	26	7	the	the	DET
gs-2569	26	8	interviewer	interviewer	NOUN
gs-2569	26	9	frequently	frequently	ADV
gs-2569	26	10	posed	pose	VERB
gs-2569	26	11	follow	follow	NOUN
gs-2569	26	12	-	-	PUNCT
gs-2569	26	13	up	up	ADP
gs-2569	26	14	questions	question	NOUN
gs-2569	26	15	,	,	PUNCT
gs-2569	26	16	seeking	seek	VERB
gs-2569	26	17	to	to	PART
gs-2569	26	18	understand	understand	VERB
gs-2569	26	19	the	the	DET
gs-2569	26	20	'	'	PUNCT
gs-2569	26	21	why	why	SCONJ
gs-2569	26	22	'	'	PUNCT
gs-2569	26	23	and	and	CCONJ
gs-2569	26	24	'	'	PUNCT
gs-2569	26	25	how	how	SCONJ
gs-2569	26	26	'	'	PUNCT
gs-2569	26	27	behind	behind	ADP
gs-2569	26	28	the	the	DET
gs-2569	26	29	information	information	NOUN
gs-2569	26	30	provided	provide	VERB
gs-2569	26	31	.	.	PUNCT
gs-2569	27	1	importantly	importantly	ADV
gs-2569	27	2	,	,	PUNCT
gs-2569	27	3	respondents	respondent	NOUN
gs-2569	27	4	were	be	AUX
gs-2569	27	5	granted	grant	VERB
gs-2569	27	6	complete	complete	ADJ
gs-2569	27	7	freedom	freedom	NOUN
gs-2569	27	8	to	to	PART
gs-2569	27	9	express	express	VERB
gs-2569	27	10	their	their	PRON
gs-2569	27	11	opinions	opinion	NOUN
gs-2569	27	12	and	and	CCONJ
gs-2569	27	13	provide	provide	VERB
gs-2569	27	14	answers	answer	NOUN
gs-2569	27	15	during	during	ADP
gs-2569	27	16	the	the	DET
gs-2569	27	17	interview	interview	NOUN
gs-2569	27	18	process	process	NOUN
gs-2569	27	19	.	.	PUNCT
gs-2569	28	1	georgian	georgian	ADJ
gs-2569	28	2	scientists/ქართველი	scientists/ქართველი	PROPN
gs-2569	28	3	მეცნიერები	მეცნიერები	NOUN
gs-2569	28	4	ტ.	ტ.	VERB
gs-2569	28	5	6	6	NUM
gs-2569	28	6	n	n	NUM
gs-2569	28	7	1	1	NUM
gs-2569	28	8	,	,	PUNCT
gs-2569	28	9	2024	2024	NUM
gs-2569	28	10	122	122	NUM
gs-2569	28	11	the	the	DET
gs-2569	28	12	study	study	NOUN
gs-2569	28	13	's	's	PART
gs-2569	28	14	findings	finding	NOUN
gs-2569	28	15	revealed	reveal	VERB
gs-2569	28	16	that	that	SCONJ
gs-2569	28	17	organizations	organization	NOUN
gs-2569	28	18	predominantly	predominantly	ADV
gs-2569	28	19	implement	implement	VERB
gs-2569	28	20	crucial	crucial	ADJ
gs-2569	28	21	processes	process	NOUN
gs-2569	28	22	such	such	ADJ
gs-2569	28	23	as	as	ADP
gs-2569	28	24	service	service	NOUN
gs-2569	28	25	catalog	catalog	NOUN
gs-2569	28	26	management	management	NOUN
gs-2569	28	27	,	,	PUNCT
gs-2569	28	28	service	service	NOUN
gs-2569	28	29	desk	desk	NOUN
gs-2569	28	30	,	,	PUNCT
gs-2569	28	31	incident	incident	NOUN
gs-2569	28	32	management	management	NOUN
gs-2569	28	33	,	,	PUNCT
gs-2569	28	34	problem	problem	NOUN
gs-2569	28	35	management	management	NOUN
gs-2569	28	36	,	,	PUNCT
gs-2569	28	37	request	request	NOUN
gs-2569	28	38	management	management	NOUN
gs-2569	28	39	,	,	PUNCT
gs-2569	28	40	access	access	NOUN
gs-2569	28	41	management	management	NOUN
gs-2569	28	42	,	,	PUNCT
gs-2569	28	43	change	change	NOUN
gs-2569	28	44	management	management	NOUN
gs-2569	28	45	,	,	PUNCT
gs-2569	28	46	and	and	CCONJ
gs-2569	28	47	knowledge	knowledge	NOUN
gs-2569	28	48	management	management	NOUN
gs-2569	28	49	.	.	PUNCT
gs-2569	29	1	all	all	DET
gs-2569	29	2	respondents	respondent	NOUN
gs-2569	29	3	unanimously	unanimously	ADV
gs-2569	29	4	emphasized	emphasize	VERB
gs-2569	29	5	that	that	SCONJ
gs-2569	29	6	adopting	adopt	VERB
gs-2569	29	7	these	these	DET
gs-2569	29	8	approaches	approach	NOUN
gs-2569	29	9	significantly	significantly	ADV
gs-2569	29	10	aids	aid	VERB
gs-2569	29	11	in	in	ADP
gs-2569	29	12	organizing	organizing	NOUN
gs-2569	29	13	processes	process	NOUN
gs-2569	29	14	,	,	PUNCT
gs-2569	29	15	documenting	document	VERB
gs-2569	29	16	them	they	PRON
gs-2569	29	17	,	,	PUNCT
gs-2569	29	18	establishing	establish	VERB
gs-2569	29	19	knowledge	knowledge	NOUN
gs-2569	29	20	bases	basis	NOUN
gs-2569	29	21	,	,	PUNCT
gs-2569	29	22	closing	closing	NOUN
gs-2569	29	23	gaps	gap	NOUN
gs-2569	29	24	,	,	PUNCT
gs-2569	29	25	and	and	CCONJ
gs-2569	29	26	effectively	effectively	ADV
gs-2569	29	27	managing	manage	VERB
gs-2569	29	28	business	business	NOUN
gs-2569	29	29	processes	process	NOUN
gs-2569	29	30	within	within	ADP
gs-2569	29	31	a	a	DET
gs-2569	29	32	structured	structured	ADJ
gs-2569	29	33	framework	framework	NOUN
gs-2569	29	34	.	.	PUNCT
gs-2569	30	1	notably	notably	ADV
gs-2569	30	2	,	,	PUNCT
gs-2569	30	3	these	these	DET
gs-2569	30	4	processes	process	NOUN
gs-2569	30	5	were	be	AUX
gs-2569	30	6	automated	automate	VERB
gs-2569	30	7	to	to	ADP
gs-2569	30	8	the	the	DET
gs-2569	30	9	greatest	great	ADJ
gs-2569	30	10	extent	extent	NOUN
gs-2569	30	11	possible	possible	ADJ
gs-2569	30	12	,	,	PUNCT
gs-2569	30	13	with	with	ADP
gs-2569	30	14	clear	clear	ADJ
gs-2569	30	15	differentiation	differentiation	NOUN
gs-2569	30	16	of	of	ADP
gs-2569	30	17	roles	role	NOUN
gs-2569	30	18	and	and	CCONJ
gs-2569	30	19	functions	function	NOUN
gs-2569	30	20	among	among	ADP
gs-2569	30	21	employees	employee	NOUN
gs-2569	30	22	,	,	PUNCT
gs-2569	30	23	the	the	DET
gs-2569	30	24	allocation	allocation	NOUN
gs-2569	30	25	of	of	ADP
gs-2569	30	26	responsible	responsible	ADJ
gs-2569	30	27	individuals	individual	NOUN
gs-2569	30	28	,	,	PUNCT
gs-2569	30	29	and	and	CCONJ
gs-2569	30	30	the	the	DET
gs-2569	30	31	development	development	NOUN
gs-2569	30	32	of	of	ADP
gs-2569	30	33	career	career	NOUN
gs-2569	30	34	advancement	advancement	NOUN
gs-2569	30	35	plans	plan	NOUN
gs-2569	30	36	.	.	PUNCT
gs-2569	31	1	it	it	PRON
gs-2569	31	2	is	be	AUX
gs-2569	31	3	noteworthy	noteworthy	ADJ
gs-2569	31	4	that	that	SCONJ
gs-2569	31	5	the	the	DET
gs-2569	31	6	implementation	implementation	NOUN
gs-2569	31	7	of	of	ADP
gs-2569	31	8	these	these	DET
gs-2569	31	9	practices	practice	NOUN
gs-2569	31	10	led	lead	VERB
gs-2569	31	11	to	to	ADP
gs-2569	31	12	the	the	DET
gs-2569	31	13	formation	formation	NOUN
gs-2569	31	14	of	of	ADP
gs-2569	31	15	thematic	thematic	ADJ
gs-2569	31	16	committees	committee	NOUN
gs-2569	31	17	,	,	PUNCT
gs-2569	31	18	further	far	ADV
gs-2569	31	19	enhancing	enhance	VERB
gs-2569	31	20	the	the	DET
gs-2569	31	21	ability	ability	NOUN
gs-2569	31	22	to	to	PART
gs-2569	31	23	make	make	VERB
gs-2569	31	24	well	well	ADV
gs-2569	31	25	-	-	PUNCT
gs-2569	31	26	informed	inform	VERB
gs-2569	31	27	and	and	CCONJ
gs-2569	31	28	analytical	analytical	ADJ
gs-2569	31	29	decisions	decision	NOUN
gs-2569	31	30	.	.	PUNCT
gs-2569	32	1	ultimately	ultimately	ADV
gs-2569	32	2	,	,	PUNCT
gs-2569	32	3	as	as	SCONJ
gs-2569	32	4	indicated	indicate	VERB
gs-2569	32	5	by	by	ADP
gs-2569	32	6	the	the	DET
gs-2569	32	7	respondents	respondent	NOUN
gs-2569	32	8	,	,	PUNCT
gs-2569	32	9	the	the	DET
gs-2569	32	10	collaborative	collaborative	ADJ
gs-2569	32	11	execution	execution	NOUN
gs-2569	32	12	of	of	ADP
gs-2569	32	13	each	each	DET
gs-2569	32	14	process	process	NOUN
gs-2569	32	15	plays	play	VERB
gs-2569	32	16	a	a	DET
gs-2569	32	17	pivotal	pivotal	ADJ
gs-2569	32	18	role	role	NOUN
gs-2569	32	19	in	in	ADP
gs-2569	32	20	enabling	enable	VERB
gs-2569	32	21	businesses	business	NOUN
gs-2569	32	22	to	to	PART
gs-2569	32	23	generate	generate	VERB
gs-2569	32	24	value	value	NOUN
gs-2569	32	25	for	for	ADP
gs-2569	32	26	both	both	CCONJ
gs-2569	32	27	the	the	DET
gs-2569	32	28	customer	customer	NOUN
gs-2569	32	29	and	and	CCONJ
gs-2569	32	30	the	the	DET
gs-2569	32	31	organization	organization	NOUN
gs-2569	32	32	.	.	PUNCT
gs-2569	33	1	introducing	introduce	VERB
gs-2569	33	2	employees	employee	NOUN
gs-2569	33	3	to	to	ADP
gs-2569	33	4	new	new	ADJ
gs-2569	33	5	methods	method	NOUN
gs-2569	33	6	and	and	CCONJ
gs-2569	33	7	accompanying	accompany	VERB
gs-2569	33	8	documentation	documentation	NOUN
gs-2569	33	9	poses	pose	VERB
gs-2569	33	10	a	a	DET
gs-2569	33	11	considerable	considerable	ADJ
gs-2569	33	12	challenge	challenge	NOUN
gs-2569	33	13	.	.	PUNCT
gs-2569	34	1	the	the	DET
gs-2569	34	2	primary	primary	ADJ
gs-2569	34	3	difficulty	difficulty	NOUN
gs-2569	34	4	lies	lie	VERB
gs-2569	34	5	in	in	ADP
gs-2569	34	6	raising	raise	VERB
gs-2569	34	7	awareness	awareness	NOUN
gs-2569	34	8	among	among	ADP
gs-2569	34	9	staff	staff	NOUN
gs-2569	34	10	members	member	NOUN
gs-2569	34	11	and	and	CCONJ
gs-2569	34	12	convincing	convince	VERB
gs-2569	34	13	them	they	PRON
gs-2569	34	14	of	of	ADP
gs-2569	34	15	the	the	DET
gs-2569	34	16	necessity	necessity	NOUN
gs-2569	34	17	of	of	ADP
gs-2569	34	18	implementing	implement	VERB
gs-2569	34	19	itil	itil	PROPN
gs-2569	34	20	.	.	PUNCT
gs-2569	35	1	the	the	DET
gs-2569	35	2	evident	evident	ADJ
gs-2569	35	3	resistance	resistance	NOUN
gs-2569	35	4	of	of	ADP
gs-2569	35	5	employees	employee	NOUN
gs-2569	35	6	toward	toward	ADP
gs-2569	35	7	this	this	DET
gs-2569	35	8	novelty	novelty	NOUN
gs-2569	35	9	underscores	underscore	VERB
gs-2569	35	10	the	the	DET
gs-2569	35	11	importance	importance	NOUN
gs-2569	35	12	of	of	ADP
gs-2569	35	13	actively	actively	ADV
gs-2569	35	14	involving	involve	VERB
gs-2569	35	15	management	management	NOUN
gs-2569	35	16	,	,	PUNCT
gs-2569	35	17	conducting	conduct	VERB
gs-2569	35	18	meetings	meeting	NOUN
gs-2569	35	19	,	,	PUNCT
gs-2569	35	20	and	and	CCONJ
gs-2569	35	21	organizing	organize	VERB
gs-2569	35	22	training	training	NOUN
gs-2569	35	23	sessions	session	NOUN
gs-2569	35	24	to	to	PART
gs-2569	35	25	dispel	dispel	VERB
gs-2569	35	26	skepticism	skepticism	NOUN
gs-2569	35	27	and	and	CCONJ
gs-2569	35	28	foster	foster	ADJ
gs-2569	35	29	acceptance	acceptance	NOUN
gs-2569	35	30	of	of	ADP
gs-2569	35	31	the	the	DET
gs-2569	35	32	new	new	ADJ
gs-2569	35	33	approach	approach	NOUN
gs-2569	35	34	.	.	PUNCT
gs-2569	36	1	as	as	SCONJ
gs-2569	36	2	emphasized	emphasize	VERB
gs-2569	36	3	by	by	ADP
gs-2569	36	4	each	each	DET
gs-2569	36	5	respondent	respondent	NOUN
gs-2569	36	6	,	,	PUNCT
gs-2569	36	7	it	it	PRON
gs-2569	36	8	becomes	become	VERB
gs-2569	36	9	crucial	crucial	ADJ
gs-2569	36	10	to	to	PART
gs-2569	36	11	familiarize	familiarize	VERB
gs-2569	36	12	employees	employee	NOUN
gs-2569	36	13	with	with	ADP
gs-2569	36	14	the	the	DET
gs-2569	36	15	new	new	ADJ
gs-2569	36	16	methodology	methodology	NOUN
gs-2569	36	17	in	in	ADP
gs-2569	36	18	the	the	DET
gs-2569	36	19	most	most	ADV
gs-2569	36	20	positive	positive	ADJ
gs-2569	36	21	manner	manner	NOUN
gs-2569	36	22	possible	possible	ADJ
gs-2569	36	23	during	during	ADP
gs-2569	36	24	such	such	ADJ
gs-2569	36	25	times	time	NOUN
gs-2569	36	26	.	.	PUNCT
gs-2569	37	1	to	to	PART
gs-2569	37	2	facilitate	facilitate	VERB
gs-2569	37	3	adaptation	adaptation	NOUN
gs-2569	37	4	to	to	ADP
gs-2569	37	5	these	these	DET
gs-2569	37	6	processes	process	NOUN
gs-2569	37	7	,	,	PUNCT
gs-2569	37	8	organizations	organization	NOUN
gs-2569	37	9	additionally	additionally	ADV
gs-2569	37	10	adopt	adopt	VERB
gs-2569	37	11	the	the	DET
gs-2569	37	12	strategy	strategy	NOUN
gs-2569	37	13	of	of	ADP
gs-2569	37	14	prioritizing	prioritize	VERB
gs-2569	37	15	the	the	DET
gs-2569	37	16	means	mean	NOUN
gs-2569	37	17	of	of	ADP
gs-2569	37	18	demand	demand	NOUN
gs-2569	37	19	,	,	PUNCT
gs-2569	37	20	gradually	gradually	ADV
gs-2569	37	21	prompting	prompt	VERB
gs-2569	37	22	employees	employee	NOUN
gs-2569	37	23	to	to	PART
gs-2569	37	24	change	change	VERB
gs-2569	37	25	their	their	PRON
gs-2569	37	26	behavior	behavior	NOUN
gs-2569	37	27	over	over	ADP
gs-2569	37	28	time	time	NOUN
gs-2569	37	29	[	[	X
gs-2569	37	30	2,3	2,3	NUM
gs-2569	37	31	]	]	PUNCT
gs-2569	37	32	.	.	PUNCT
gs-2569	38	1	based	base	VERB
gs-2569	38	2	on	on	ADP
gs-2569	38	3	the	the	DET
gs-2569	38	4	research	research	NOUN
gs-2569	38	5	findings	finding	NOUN
gs-2569	38	6	,	,	PUNCT
gs-2569	38	7	it	it	PRON
gs-2569	38	8	is	be	AUX
gs-2569	38	9	noteworthy	noteworthy	ADJ
gs-2569	38	10	that	that	SCONJ
gs-2569	38	11	managers	manager	NOUN
gs-2569	38	12	in	in	ADP
gs-2569	38	13	georgian	georgian	ADJ
gs-2569	38	14	organizations	organization	NOUN
gs-2569	38	15	actively	actively	ADV
gs-2569	38	16	engage	engage	VERB
gs-2569	38	17	in	in	ADP
gs-2569	38	18	the	the	DET
gs-2569	38	19	introduction	introduction	NOUN
gs-2569	38	20	of	of	ADP
gs-2569	38	21	the	the	DET
gs-2569	38	22	itil	itil	PROPN
gs-2569	38	23	methodology	methodology	NOUN
gs-2569	38	24	,	,	PUNCT
gs-2569	38	25	demonstrating	demonstrate	VERB
gs-2569	38	26	a	a	DET
gs-2569	38	27	strong	strong	ADJ
gs-2569	38	28	commitment	commitment	NOUN
gs-2569	38	29	to	to	ADP
gs-2569	38	30	facilitating	facilitate	VERB
gs-2569	38	31	successful	successful	ADJ
gs-2569	38	32	process	process	NOUN
gs-2569	38	33	management	management	NOUN
gs-2569	38	34	.	.	PUNCT
gs-2569	39	1	this	this	DET
gs-2569	39	2	commitment	commitment	NOUN
gs-2569	39	3	is	be	AUX
gs-2569	39	4	evident	evident	ADJ
gs-2569	39	5	in	in	ADP
gs-2569	39	6	the	the	DET
gs-2569	39	7	financial	financial	ADJ
gs-2569	39	8	investments	investment	NOUN
gs-2569	39	9	made	make	VERB
gs-2569	39	10	in	in	ADP
gs-2569	39	11	funded	funded	ADJ
gs-2569	39	12	training	training	NOUN
gs-2569	39	13	and	and	CCONJ
gs-2569	39	14	process	process	NOUN
gs-2569	39	15	management	management	NOUN
gs-2569	39	16	tools	tool	NOUN
gs-2569	39	17	,	,	PUNCT
gs-2569	39	18	as	as	ADV
gs-2569	39	19	well	well	ADV
gs-2569	39	20	as	as	ADP
gs-2569	39	21	in	in	ADP
gs-2569	39	22	their	their	PRON
gs-2569	39	23	efforts	effort	NOUN
gs-2569	39	24	to	to	PART
gs-2569	39	25	persuade	persuade	VERB
gs-2569	39	26	employees	employee	NOUN
gs-2569	39	27	of	of	ADP
gs-2569	39	28	the	the	DET
gs-2569	39	29	necessity	necessity	NOUN
gs-2569	39	30	of	of	ADP
gs-2569	39	31	working	work	VERB
gs-2569	39	32	with	with	ADP
gs-2569	39	33	the	the	DET
gs-2569	39	34	new	new	ADJ
gs-2569	39	35	methodology[2	methodology[2	PROPN
gs-2569	39	36	,	,	PUNCT
gs-2569	39	37	4	4	NUM
gs-2569	39	38	]	]	PUNCT
gs-2569	39	39	.	.	PUNCT
gs-2569	40	1	as	as	SCONJ
gs-2569	40	2	indicated	indicate	VERB
gs-2569	40	3	by	by	ADP
gs-2569	40	4	every	every	DET
gs-2569	40	5	respondent	respondent	NOUN
gs-2569	40	6	surveyed	survey	VERB
gs-2569	40	7	,	,	PUNCT
gs-2569	40	8	itil	itil	PROPN
gs-2569	40	9	significantly	significantly	ADV
gs-2569	40	10	contributes	contribute	VERB
gs-2569	40	11	to	to	ADP
gs-2569	40	12	the	the	DET
gs-2569	40	13	achievement	achievement	NOUN
gs-2569	40	14	of	of	ADP
gs-2569	40	15	business	business	NOUN
gs-2569	40	16	goals	goal	NOUN
gs-2569	40	17	and	and	CCONJ
gs-2569	40	18	plays	play	VERB
gs-2569	40	19	an	an	DET
gs-2569	40	20	unequivocally	unequivocally	ADV
gs-2569	40	21	vital	vital	ADJ
gs-2569	40	22	role	role	NOUN
gs-2569	40	23	in	in	ADP
gs-2569	40	24	the	the	DET
gs-2569	40	25	effective	effective	ADJ
gs-2569	40	26	management	management	NOUN
gs-2569	40	27	of	of	ADP
gs-2569	40	28	business	business	NOUN
gs-2569	40	29	processes	process	NOUN
gs-2569	40	30	.	.	PUNCT
gs-2569	41	1	for	for	ADP
gs-2569	41	2	instance	instance	NOUN
gs-2569	41	3	,	,	PUNCT
gs-2569	41	4	itil	itil	PROPN
gs-2569	41	5	aids	aids	PROPN
gs-2569	41	6	businesses	business	NOUN
gs-2569	41	7	in	in	ADP
gs-2569	41	8	aligning	align	VERB
gs-2569	41	9	with	with	ADP
gs-2569	41	10	international	international	ADJ
gs-2569	41	11	standards	standard	NOUN
gs-2569	41	12	,	,	PUNCT
gs-2569	41	13	transforming	transform	VERB
gs-2569	41	14	organizational	organizational	ADJ
gs-2569	41	15	data	datum	NOUN
gs-2569	41	16	into	into	ADP
gs-2569	41	17	valuable	valuable	ADJ
gs-2569	41	18	information	information	NOUN
gs-2569	41	19	,	,	PUNCT
gs-2569	41	20	and	and	CCONJ
gs-2569	41	21	making	make	VERB
gs-2569	41	22	informed	informed	ADJ
gs-2569	41	23	and	and	CCONJ
gs-2569	41	24	effective	effective	ADJ
gs-2569	41	25	decisions	decision	NOUN
gs-2569	41	26	based	base	VERB
gs-2569	41	27	on	on	ADP
gs-2569	41	28	these	these	DET
gs-2569	41	29	insights	insight	NOUN
gs-2569	41	30	.	.	PUNCT
gs-2569	42	1	within	within	ADP
gs-2569	42	2	the	the	DET
gs-2569	42	3	organization	organization	NOUN
gs-2569	42	4	,	,	PUNCT
gs-2569	42	5	there	there	PRON
gs-2569	42	6	is	be	VERB
gs-2569	42	7	no	no	DET
gs-2569	42	8	differentiation	differentiation	NOUN
gs-2569	42	9	between	between	ADP
gs-2569	42	10	business	business	NOUN
gs-2569	42	11	and	and	CCONJ
gs-2569	42	12	best	good	ADJ
gs-2569	42	13	practices	practice	NOUN
gs-2569	42	14	;	;	PUNCT
gs-2569	42	15	today	today	NOUN
gs-2569	42	16	,	,	PUNCT
gs-2569	42	17	itil	itil	PROPN
gs-2569	42	18	is	be	AUX
gs-2569	42	19	an	an	DET
gs-2569	42	20	integral	integral	ADJ
gs-2569	42	21	part	part	NOUN
gs-2569	42	22	of	of	ADP
gs-2569	42	23	business	business	NOUN
gs-2569	42	24	operations	operation	NOUN
gs-2569	42	25	,	,	PUNCT
gs-2569	42	26	facilitating	facilitate	VERB
gs-2569	42	27	the	the	DET
gs-2569	42	28	creation	creation	NOUN
gs-2569	42	29	of	of	ADP
gs-2569	42	30	value	value	NOUN
gs-2569	42	31	.	.	PUNCT
gs-2569	43	1	moreover	moreover	ADV
gs-2569	43	2	,	,	PUNCT
gs-2569	43	3	itil	itil	PROPN
gs-2569	43	4	serves	serve	VERB
gs-2569	43	5	as	as	ADP
gs-2569	43	6	a	a	DET
gs-2569	43	7	valuable	valuable	ADJ
gs-2569	43	8	tool	tool	NOUN
gs-2569	43	9	for	for	SCONJ
gs-2569	43	10	businesses	business	NOUN
gs-2569	43	11	to	to	PART
gs-2569	43	12	assess	assess	VERB
gs-2569	43	13	the	the	DET
gs-2569	43	14	quality	quality	NOUN
gs-2569	43	15	of	of	ADP
gs-2569	43	16	their	their	PRON
gs-2569	43	17	services	service	NOUN
gs-2569	43	18	and	and	CCONJ
gs-2569	43	19	gauge	gauge	VERB
gs-2569	43	20	their	their	PRON
gs-2569	43	21	progress	progress	NOUN
gs-2569	43	22	toward	toward	ADP
gs-2569	43	23	set	set	VERB
gs-2569	43	24	objectives	objective	NOUN
gs-2569	43	25	.	.	PUNCT
gs-2569	44	1	according	accord	VERB
gs-2569	44	2	to	to	ADP
gs-2569	44	3	the	the	DET
gs-2569	44	4	findings	finding	NOUN
gs-2569	44	5	,	,	PUNCT
gs-2569	44	6	the	the	DET
gs-2569	44	7	itil	itil	PROPN
gs-2569	44	8	methodology	methodology	NOUN
gs-2569	44	9	significantly	significantly	ADV
gs-2569	44	10	contributes	contribute	VERB
gs-2569	44	11	to	to	ADP
gs-2569	44	12	maximizing	maximize	VERB
gs-2569	44	13	transparency	transparency	NOUN
gs-2569	44	14	and	and	CCONJ
gs-2569	44	15	security	security	NOUN
gs-2569	44	16	within	within	ADP
gs-2569	44	17	the	the	DET
gs-2569	44	18	business	business	NOUN
gs-2569	44	19	,	,	PUNCT
gs-2569	44	20	a	a	DET
gs-2569	44	21	point	point	NOUN
gs-2569	44	22	emphasized	emphasize	VERB
gs-2569	44	23	by	by	ADP
gs-2569	44	24	one	one	NUM
gs-2569	44	25	of	of	ADP
gs-2569	44	26	the	the	DET
gs-2569	44	27	respondents	respondent	NOUN
gs-2569	44	28	who	who	PRON
gs-2569	44	29	noted	note	VERB
gs-2569	44	30	its	its	PRON
gs-2569	44	31	direct	direct	ADJ
gs-2569	44	32	impact	impact	NOUN
gs-2569	44	33	on	on	ADP
gs-2569	44	34	the	the	DET
gs-2569	44	35	outcomes	outcome	NOUN
gs-2569	44	36	of	of	ADP
gs-2569	44	37	the	the	DET
gs-2569	44	38	initial	initial	ADJ
gs-2569	44	39	audit	audit	NOUN
gs-2569	44	40	.	.	PUNCT
gs-2569	45	1	research	research	NOUN
gs-2569	45	2	companies	company	NOUN
gs-2569	45	3	have	have	AUX
gs-2569	45	4	reported	report	VERB
gs-2569	45	5	that	that	SCONJ
gs-2569	45	6	the	the	DET
gs-2569	45	7	implementation	implementation	NOUN
gs-2569	45	8	of	of	ADP
gs-2569	45	9	itil	itil	PROPN
gs-2569	45	10	processes	process	NOUN
gs-2569	45	11	has	have	AUX
gs-2569	45	12	streamlined	streamline	VERB
gs-2569	45	13	work	work	NOUN
gs-2569	45	14	procedures	procedure	NOUN
gs-2569	45	15	,	,	PUNCT
gs-2569	45	16	allowing	allow	VERB
gs-2569	45	17	for	for	ADP
gs-2569	45	18	the	the	DET
gs-2569	45	19	delivery	delivery	NOUN
gs-2569	45	20	of	of	ADP
gs-2569	45	21	more	more	ADJ
gs-2569	45	22	services	service	NOUN
gs-2569	45	23	with	with	ADP
gs-2569	45	24	considerably	considerably	ADV
gs-2569	45	25	fewer	few	ADJ
gs-2569	45	26	interruptions	interruption	NOUN
gs-2569	45	27	.	.	PUNCT
gs-2569	46	1	personnel	personnel	NOUN
gs-2569	46	2	involved	involve	VERB
gs-2569	46	3	in	in	ADP
gs-2569	46	4	these	these	DET
gs-2569	46	5	new	new	ADJ
gs-2569	46	6	processes	process	NOUN
gs-2569	46	7	have	have	VERB
gs-2569	46	8	georgian	georgian	ADJ
gs-2569	46	9	scientists/ქართველი	scientists/ქართველი	NOUN
gs-2569	46	10	მეცნიერები	მეცნიერები	NOUN
gs-2569	46	11	ტ.	ტ.	VERB
gs-2569	46	12	6	6	NUM
gs-2569	47	1	n	n	NUM
gs-2569	47	2	1	1	NUM
gs-2569	47	3	,	,	PUNCT
gs-2569	47	4	2024	2024	NUM
gs-2569	47	5	123	123	NUM
gs-2569	47	6	developed	develop	VERB
gs-2569	47	7	additional	additional	ADJ
gs-2569	47	8	competencies	competency	NOUN
gs-2569	47	9	,	,	PUNCT
gs-2569	47	10	ultimately	ultimately	ADV
gs-2569	47	11	contributing	contribute	VERB
gs-2569	47	12	to	to	ADP
gs-2569	47	13	business	business	NOUN
gs-2569	47	14	success	success	NOUN
gs-2569	47	15	and	and	CCONJ
gs-2569	47	16	the	the	DET
gs-2569	47	17	ability	ability	NOUN
gs-2569	47	18	to	to	PART
gs-2569	47	19	create	create	VERB
gs-2569	47	20	value	value	NOUN
gs-2569	47	21	for	for	ADP
gs-2569	47	22	the	the	DET
gs-2569	47	23	customer	customer	NOUN
gs-2569	47	24	.	.	PUNCT
gs-2569	48	1	notably	notably	ADV
gs-2569	48	2	,	,	PUNCT
gs-2569	48	3	itil	itil	PROPN
gs-2569	48	4	serves	serve	VERB
gs-2569	48	5	as	as	ADP
gs-2569	48	6	a	a	DET
gs-2569	48	7	business	business	NOUN
gs-2569	48	8	tool	tool	NOUN
gs-2569	48	9	that	that	PRON
gs-2569	48	10	aids	aid	VERB
gs-2569	48	11	in	in	ADP
gs-2569	48	12	standardizing	standardize	VERB
gs-2569	48	13	processes	process	NOUN
gs-2569	48	14	.	.	PUNCT
gs-2569	49	1	a	a	DET
gs-2569	49	2	representative	representative	NOUN
gs-2569	49	3	from	from	ADP
gs-2569	49	4	the	the	DET
gs-2569	49	5	private	private	ADJ
gs-2569	49	6	sector	sector	NOUN
gs-2569	49	7	highlighted	highlight	VERB
gs-2569	49	8	that	that	SCONJ
gs-2569	49	9	the	the	DET
gs-2569	49	10	functionality	functionality	NOUN
gs-2569	49	11	of	of	ADP
gs-2569	49	12	it	it	PRON
gs-2569	49	13	systems	system	NOUN
gs-2569	49	14	and	and	CCONJ
gs-2569	49	15	adherence	adherence	NOUN
gs-2569	49	16	to	to	ADP
gs-2569	49	17	standards	standard	NOUN
gs-2569	49	18	have	have	VERB
gs-2569	49	19	a	a	DET
gs-2569	49	20	direct	direct	ADJ
gs-2569	49	21	bearing	bearing	NOUN
gs-2569	49	22	on	on	ADP
gs-2569	49	23	the	the	DET
gs-2569	49	24	quality	quality	NOUN
gs-2569	49	25	of	of	ADP
gs-2569	49	26	services	service	NOUN
gs-2569	49	27	.	.	PUNCT
gs-2569	50	1	in	in	ADP
gs-2569	50	2	this	this	DET
gs-2569	50	3	context	context	NOUN
gs-2569	50	4	,	,	PUNCT
gs-2569	50	5	itil	itil	PROPN
gs-2569	50	6	emerges	emerge	VERB
gs-2569	50	7	as	as	ADP
gs-2569	50	8	a	a	DET
gs-2569	50	9	transformative	transformative	ADJ
gs-2569	50	10	force	force	NOUN
gs-2569	50	11	,	,	PUNCT
gs-2569	50	12	simplifying	simplify	VERB
gs-2569	50	13	service	service	NOUN
gs-2569	50	14	processes	process	NOUN
gs-2569	50	15	and	and	CCONJ
gs-2569	50	16	imbuing	imbue	VERB
gs-2569	50	17	them	they	PRON
gs-2569	50	18	with	with	ADP
gs-2569	50	19	enhanced	enhanced	ADJ
gs-2569	50	20	security	security	NOUN
gs-2569	50	21	,	,	PUNCT
gs-2569	50	22	a	a	DET
gs-2569	50	23	service	service	NOUN
gs-2569	50	24	-	-	PUNCT
gs-2569	50	25	oriented	orient	VERB
gs-2569	50	26	approach	approach	NOUN
gs-2569	50	27	,	,	PUNCT
gs-2569	50	28	and	and	CCONJ
gs-2569	50	29	a	a	DET
gs-2569	50	30	commitment	commitment	NOUN
gs-2569	50	31	to	to	ADP
gs-2569	50	32	quality	quality	NOUN
gs-2569	50	33	.	.	PUNCT
gs-2569	51	1	thanks	thank	NOUN
gs-2569	51	2	to	to	ADP
gs-2569	51	3	the	the	DET
gs-2569	51	4	flexibility	flexibility	NOUN
gs-2569	51	5	of	of	ADP
gs-2569	51	6	the	the	DET
gs-2569	51	7	research	research	NOUN
gs-2569	51	8	methodology	methodology	NOUN
gs-2569	51	9	,	,	PUNCT
gs-2569	51	10	in	in	ADP
gs-2569	51	11	addition	addition	NOUN
gs-2569	51	12	to	to	ADP
gs-2569	51	13	the	the	DET
gs-2569	51	14	pre	pre	ADJ
gs-2569	51	15	-	-	ADJ
gs-2569	51	16	designed	design	VERB
gs-2569	51	17	questions	question	NOUN
gs-2569	51	18	,	,	PUNCT
gs-2569	51	19	respondents	respondent	NOUN
gs-2569	51	20	were	be	AUX
gs-2569	51	21	encouraged	encourage	VERB
gs-2569	51	22	to	to	PART
gs-2569	51	23	share	share	VERB
gs-2569	51	24	additional	additional	ADJ
gs-2569	51	25	insightful	insightful	ADJ
gs-2569	51	26	perspectives	perspective	NOUN
gs-2569	51	27	.	.	PUNCT
gs-2569	52	1	notably	notably	ADV
gs-2569	52	2	,	,	PUNCT
gs-2569	52	3	during	during	ADP
gs-2569	52	4	the	the	DET
gs-2569	52	5	interviews	interview	NOUN
gs-2569	52	6	,	,	PUNCT
gs-2569	52	7	the	the	DET
gs-2569	52	8	role	role	NOUN
gs-2569	52	9	of	of	ADP
gs-2569	52	10	itil	itil	PROPN
gs-2569	52	11	in	in	ADP
gs-2569	52	12	ensuring	ensure	VERB
gs-2569	52	13	business	business	NOUN
gs-2569	52	14	continuity	continuity	NOUN
gs-2569	52	15	amid	amid	ADP
gs-2569	52	16	the	the	DET
gs-2569	52	17	global	global	ADJ
gs-2569	52	18	pandemic	pandemic	NOUN
gs-2569	52	19	was	be	AUX
gs-2569	52	20	underscored	underscore	VERB
gs-2569	52	21	,	,	PUNCT
gs-2569	52	22	aligning	align	VERB
gs-2569	52	23	precisely	precisely	ADV
gs-2569	52	24	with	with	ADP
gs-2569	52	25	the	the	DET
gs-2569	52	26	viewpoint	viewpoint	NOUN
gs-2569	52	27	presented	present	VERB
gs-2569	52	28	in	in	ADP
gs-2569	52	29	the	the	DET
gs-2569	52	30	foreign	foreign	ADJ
gs-2569	52	31	article	article	NOUN
gs-2569	52	32	cited	cite	VERB
gs-2569	52	33	in	in	ADP
gs-2569	52	34	this	this	DET
gs-2569	52	35	paper	paper	NOUN
gs-2569	52	36	.	.	PUNCT
gs-2569	53	1	in	in	ADP
gs-2569	53	2	the	the	DET
gs-2569	53	3	challenging	challenging	ADJ
gs-2569	53	4	circumstances	circumstance	NOUN
gs-2569	53	5	created	create	VERB
gs-2569	53	6	by	by	ADP
gs-2569	53	7	the	the	DET
gs-2569	53	8	pandemic	pandemic	NOUN
gs-2569	53	9	,	,	PUNCT
gs-2569	53	10	itil	itil	PROPN
gs-2569	53	11	played	play	VERB
gs-2569	53	12	a	a	DET
gs-2569	53	13	pivotal	pivotal	ADJ
gs-2569	53	14	role	role	NOUN
gs-2569	53	15	in	in	ADP
gs-2569	53	16	sustaining	sustain	VERB
gs-2569	53	17	the	the	DET
gs-2569	53	18	continuity	continuity	NOUN
gs-2569	53	19	of	of	ADP
gs-2569	53	20	value	value	NOUN
gs-2569	53	21	creation	creation	NOUN
gs-2569	53	22	.	.	PUNCT
gs-2569	54	1	consequently	consequently	ADV
gs-2569	54	2	,	,	PUNCT
gs-2569	54	3	services	service	NOUN
gs-2569	54	4	were	be	AUX
gs-2569	54	5	delivered	deliver	VERB
gs-2569	54	6	to	to	ADP
gs-2569	54	7	customers	customer	NOUN
gs-2569	54	8	seamlessly	seamlessly	ADV
gs-2569	54	9	and	and	CCONJ
gs-2569	54	10	without	without	ADP
gs-2569	54	11	any	any	DET
gs-2569	54	12	interruptions	interruption	NOUN
gs-2569	54	13	,	,	PUNCT
gs-2569	54	14	highlighting	highlight	VERB
gs-2569	54	15	the	the	DET
gs-2569	54	16	resilience	resilience	NOUN
gs-2569	54	17	and	and	CCONJ
gs-2569	54	18	effectiveness	effectiveness	NOUN
gs-2569	54	19	of	of	ADP
gs-2569	54	20	itil	itil	PROPN
gs-2569	54	21	in	in	ADP
gs-2569	54	22	navigating	navigate	VERB
gs-2569	54	23	unforeseen	unforeseen	ADJ
gs-2569	54	24	challenges	challenge	NOUN
gs-2569	54	25	.	.	PUNCT
gs-2569	55	1	finally	finally	ADV
gs-2569	55	2	,	,	PUNCT
gs-2569	55	3	the	the	DET
gs-2569	55	4	research	research	NOUN
gs-2569	55	5	unveiled	unveil	VERB
gs-2569	55	6	a	a	DET
gs-2569	55	7	crucial	crucial	ADJ
gs-2569	55	8	and	and	CCONJ
gs-2569	55	9	innovative	innovative	ADJ
gs-2569	55	10	perspective	perspective	NOUN
gs-2569	55	11	.	.	PUNCT
gs-2569	56	1	currently	currently	ADV
gs-2569	56	2	,	,	PUNCT
gs-2569	56	3	itil	itil	PROPN
gs-2569	56	4	transcends	transcend	VERB
gs-2569	56	5	being	be	AUX
gs-2569	56	6	merely	merely	ADV
gs-2569	56	7	an	an	DET
gs-2569	56	8	intriguing	intriguing	ADJ
gs-2569	56	9	and	and	CCONJ
gs-2569	56	10	effective	effective	ADJ
gs-2569	56	11	methodology	methodology	NOUN
gs-2569	56	12	for	for	ADP
gs-2569	56	13	the	the	DET
gs-2569	56	14	it	it	PROPN
gs-2569	56	15	department	department	NOUN
gs-2569	56	16	;	;	PUNCT
gs-2569	56	17	other	other	ADJ
gs-2569	56	18	structural	structural	ADJ
gs-2569	56	19	units	unit	NOUN
gs-2569	56	20	also	also	ADV
gs-2569	56	21	exhibit	exhibit	VERB
gs-2569	56	22	a	a	DET
gs-2569	56	23	keen	keen	ADJ
gs-2569	56	24	interest	interest	NOUN
gs-2569	56	25	in	in	ADP
gs-2569	56	26	overseeing	oversee	VERB
gs-2569	56	27	and	and	CCONJ
gs-2569	56	28	organizing	organize	VERB
gs-2569	56	29	work	work	NOUN
gs-2569	56	30	processes	process	NOUN
gs-2569	56	31	in	in	ADP
gs-2569	56	32	accordance	accordance	NOUN
gs-2569	56	33	with	with	ADP
gs-2569	56	34	itil	itil	PROPN
gs-2569	56	35	practices	practice	NOUN
gs-2569	56	36	.	.	PUNCT
gs-2569	57	1	this	this	DET
gs-2569	57	2	newfound	newfound	NOUN
gs-2569	57	3	interest	interest	NOUN
gs-2569	57	4	underscores	underscore	VERB
gs-2569	57	5	the	the	DET
gs-2569	57	6	broader	broad	ADJ
gs-2569	57	7	significance	significance	NOUN
gs-2569	57	8	of	of	ADP
gs-2569	57	9	best	good	ADJ
gs-2569	57	10	practices	practice	NOUN
gs-2569	57	11	in	in	ADP
gs-2569	57	12	ensuring	ensure	VERB
gs-2569	57	13	the	the	DET
gs-2569	57	14	effective	effective	ADJ
gs-2569	57	15	management	management	NOUN
gs-2569	57	16	of	of	ADP
gs-2569	57	17	business	business	NOUN
gs-2569	57	18	processes	process	NOUN
gs-2569	57	19	throughout	throughout	ADP
gs-2569	57	20	the	the	DET
gs-2569	57	21	organization	organization	NOUN
gs-2569	57	22	.	.	PUNCT
gs-2569	58	1	3	3	X
gs-2569	58	2	.	.	X
gs-2569	58	3	conclusion	conclusion	NOUN
gs-2569	58	4	in	in	ADP
gs-2569	58	5	conclusion	conclusion	NOUN
gs-2569	58	6	,	,	PUNCT
gs-2569	58	7	the	the	DET
gs-2569	58	8	research	research	NOUN
gs-2569	58	9	indicates	indicate	VERB
gs-2569	58	10	that	that	SCONJ
gs-2569	58	11	consulting	consult	VERB
gs-2569	58	12	companies	company	NOUN
gs-2569	58	13	in	in	ADP
gs-2569	58	14	the	the	DET
gs-2569	58	15	georgian	georgian	ADJ
gs-2569	58	16	market	market	NOUN
gs-2569	58	17	are	be	AUX
gs-2569	58	18	prepared	prepared	ADJ
gs-2569	58	19	to	to	PART
gs-2569	58	20	meet	meet	VERB
gs-2569	58	21	customer	customer	NOUN
gs-2569	58	22	requirements	requirement	NOUN
gs-2569	58	23	and	and	CCONJ
gs-2569	58	24	effectively	effectively	ADV
gs-2569	58	25	facilitate	facilitate	VERB
gs-2569	58	26	the	the	DET
gs-2569	58	27	implementation	implementation	NOUN
gs-2569	58	28	of	of	ADP
gs-2569	58	29	desired	desire	VERB
gs-2569	58	30	processes	process	NOUN
gs-2569	58	31	.	.	PUNCT
gs-2569	59	1	the	the	DET
gs-2569	59	2	recommendations	recommendation	NOUN
gs-2569	59	3	outlined	outline	VERB
gs-2569	59	4	in	in	ADP
gs-2569	59	5	the	the	DET
gs-2569	59	6	study	study	NOUN
gs-2569	59	7	will	will	AUX
gs-2569	59	8	assist	assist	VERB
gs-2569	59	9	interested	interested	ADJ
gs-2569	59	10	parties	party	NOUN
gs-2569	59	11	in	in	ADP
gs-2569	59	12	being	be	AUX
gs-2569	59	13	thoroughly	thoroughly	ADV
gs-2569	59	14	prepared	prepared	ADJ
gs-2569	59	15	to	to	PART
gs-2569	59	16	successfully	successfully	ADV
gs-2569	59	17	attain	attain	VERB
gs-2569	59	18	their	their	PRON
gs-2569	59	19	goals	goal	NOUN
gs-2569	59	20	in	in	ADP
gs-2569	59	21	collaboration	collaboration	NOUN
gs-2569	59	22	with	with	ADP
gs-2569	59	23	the	the	DET
gs-2569	59	24	consulting	consult	VERB
gs-2569	59	25	company	company	NOUN
gs-2569	59	26	.	.	PUNCT
gs-2569	60	1	references	reference	NOUN
gs-2569	60	2	1	1	NUM
gs-2569	60	3	.	.	PUNCT
gs-2569	61	1	ari	ari	PROPN
gs-2569	61	2	widianto	widianto	PROPN
gs-2569	61	3	,	,	PUNCT
gs-2569	61	4	apol	apol	NOUN
gs-2569	61	5	pribadi	pribadi	NOUN
gs-2569	61	6	subriadi	subriadi	VERB
gs-2569	61	7	it	it	PRON
gs-2569	61	8	service	service	NOUN
gs-2569	61	9	management	management	NOUN
gs-2569	61	10	evaluation	evaluation	NOUN
gs-2569	61	11	method	method	NOUN
gs-2569	61	12	based	base	VERB
gs-2569	61	13	on	on	ADP
gs-2569	61	14	content	content	NOUN
gs-2569	61	15	,	,	PUNCT
gs-2569	61	16	context	context	NOUN
gs-2569	61	17	,	,	PUNCT
gs-2569	61	18	and	and	CCONJ
gs-2569	61	19	process	process	NOUN
gs-2569	61	20	approach	approach	NOUN
gs-2569	61	21	:	:	PUNCT
gs-2569	61	22	a	a	DET
gs-2569	61	23	literature	literature	PROPN
gs-2569	61	24	review	review	NOUN
gs-2569	61	25	,	,	PUNCT
gs-2569	61	26	procedia	procedia	PROPN
gs-2569	61	27	computer	computer	NOUN
gs-2569	61	28	science	science	NOUN
gs-2569	61	29	volume	volume	NOUN
gs-2569	61	30	197	197	NUM
gs-2569	61	31	,	,	PUNCT
gs-2569	61	32	2022	2022	NUM
gs-2569	61	33	,	,	PUNCT
gs-2569	61	34	pages	page	NOUN
gs-2569	61	35	410	410	NUM
gs-2569	61	36	-	-	SYM
gs-2569	61	37	419	419	NUM
gs-2569	61	38	https://doi.org/10.1016/j.procs.2021.12.157	https://doi.org/10.1016/j.procs.2021.12.157	NOUN
gs-2569	61	39	2	2	NUM
gs-2569	61	40	.	.	PUNCT
gs-2569	62	1	al	al	PROPN
gs-2569	62	2	-	-	PUNCT
gs-2569	62	3	ashmoery	ashmoery	PROPN
gs-2569	62	4	,	,	PUNCT
gs-2569	62	5	yahya	yahya	PROPN
gs-2569	62	6	&	&	CCONJ
gs-2569	62	7	haider	haider	PROPN
gs-2569	62	8	,	,	PUNCT
gs-2569	62	9	hisham	hisham	PROPN
gs-2569	62	10	&	&	CCONJ
gs-2569	62	11	haider	haider	PROPN
gs-2569	62	12	,	,	PUNCT
gs-2569	62	13	adnan	adnan	PROPN
gs-2569	62	14	&	&	CCONJ
gs-2569	62	15	nasser	nasser	PROPN
gs-2569	62	16	,	,	PUNCT
gs-2569	62	17	najran	najran	PROPN
gs-2569	62	18	&	&	CCONJ
gs-2569	62	19	al	al	PROPN
gs-2569	62	20	-	-	PUNCT
gs-2569	62	21	sarem	sarem	PROPN
gs-2569	62	22	,	,	PUNCT
gs-2569	62	23	mohammed	mohammed	PROPN
gs-2569	62	24	.	.	PUNCT
gs-2569	63	1	(	(	PUNCT
gs-2569	63	2	2021	2021	NUM
gs-2569	63	3	)	)	PUNCT
gs-2569	63	4	.	.	PUNCT
gs-2569	64	1	impact	impact	NOUN
gs-2569	64	2	of	of	ADP
gs-2569	64	3	it	it	PRON
gs-2569	64	4	service	service	NOUN
gs-2569	64	5	management	management	NOUN
gs-2569	64	6	and	and	CCONJ
gs-2569	64	7	itil	itil	NOUN
gs-2569	64	8	framework	framework	NOUN
gs-2569	64	9	on	on	ADP
gs-2569	64	10	the	the	DET
gs-2569	64	11	businesses	business	NOUN
gs-2569	64	12	.	.	PUNCT
gs-2569	65	1	1	1	NUM
gs-2569	65	2	-	-	SYM
gs-2569	65	3	5	5	NUM
gs-2569	65	4	.	.	NOUN
gs-2569	65	5	10.1109	10.1109	NUM
gs-2569	65	6	/	/	SYM
gs-2569	65	7	mticti53925.2021.9664763	mticti53925.2021.9664763	PROPN
gs-2569	65	8	.	.	PUNCT
gs-2569	65	9	doi	doi	NOUN
gs-2569	65	10	:	:	PUNCT
gs-2569	65	11	10.1109	10.1109	NUM
gs-2569	65	12	/	/	SYM
gs-2569	65	13	mticti53925.2021.9664763	mticti53925.2021.9664763	PROPN
gs-2569	65	14	3	3	NUM
gs-2569	65	15	.	.	PUNCT
gs-2569	65	16	nona	nona	PROPN
gs-2569	65	17	otkhozoria	otkhozoria	PROPN
gs-2569	65	18	,	,	PUNCT
gs-2569	65	19	lily	lily	ADJ
gs-2569	65	20	petriashvili	petriashvili	NOUN
gs-2569	65	21	,	,	PUNCT
gs-2569	65	22	ani	ani	X
gs-2569	65	23	kudukhashvili	kudukhashvili	NOUN
gs-2569	65	24	,	,	PUNCT
gs-2569	65	25	nino	nino	PROPN
gs-2569	65	26	kakhurashvili	kakhurashvili	PROPN
gs-2569	65	27	comparative	comparative	ADJ
gs-2569	65	28	analysis	analysis	NOUN
gs-2569	65	29	of	of	ADP
gs-2569	65	30	complex	complex	ADJ
gs-2569	65	31	information	information	NOUN
gs-2569	65	32	system	system	NOUN
gs-2569	65	33	testing	testing	NOUN
gs-2569	65	34	methods	method	NOUN
gs-2569	65	35	no	no	DET
gs-2569	65	36	4(82	4(82	NUM
gs-2569	65	37	)	)	PUNCT
gs-2569	65	38	(	(	PUNCT
gs-2569	65	39	2023	2023	NUM
gs-2569	65	40	):	):	PUNCT
gs-2569	65	41	world	world	NOUN
gs-2569	65	42	science	science	NOUN
gs-2569	65	43	https://doi.org/10.31435/rsglobal_ws/30122023/8076	https://doi.org/10.31435/rsglobal_ws/30122023/8076	VERB
gs-2569	65	44	4	4	NUM
gs-2569	65	45	.	.	PUNCT
gs-2569	65	46	t	t	PROPN
gs-2569	65	47	lominadze	lominadze	PROPN
gs-2569	65	48	,	,	PUNCT
gs-2569	65	49	m	m	PROPN
gs-2569	65	50	khartishvilli	khartishvilli	PROPN
gs-2569	65	51	,	,	PUNCT
gs-2569	65	52	k	k	PROPN
gs-2569	65	53	makhashvili	makhashvili	PROPN
gs-2569	65	54	,	,	PUNCT
gs-2569	65	55	i	i	PRON
gs-2569	65	56	gordigze	gordigze	VERB
gs-2569	65	57	information	information	NOUN
gs-2569	65	58	and	and	CCONJ
gs-2569	65	59	computer	computer	NOUN
gs-2569	65	60	technology	technology	NOUN
gs-2569	65	61	,	,	PUNCT
gs-2569	65	62	modeling	modeling	NOUN
gs-2569	65	63	and	and	CCONJ
gs-2569	65	64	control	control	NOUN
gs-2569	65	65	nova	nova	PROPN
gs-2569	65	66	science	science	NOUN
gs-2569	65	67	publishers	publisher	NOUN
gs-2569	65	68	,	,	PUNCT
gs-2569	65	69	inc	inc	PROPN
gs-2569	65	70	.	.	PROPN
gs-2569	65	71	2017	2017	NUM
gs-2569	65	72	5	5	NUM
gs-2569	65	73	.	.	PUNCT
gs-2569	66	1	l	l	NOUN
gs-2569	66	2	petriashvili	petriashvili	NOUN
gs-2569	66	3	,	,	PUNCT
gs-2569	66	4	i	i	PRON
gs-2569	66	5	khomeriki	khomeriki	VERB
gs-2569	66	6	the	the	DET
gs-2569	66	7	impact	impact	NOUN
gs-2569	66	8	of	of	ADP
gs-2569	66	9	artificial	artificial	ADJ
gs-2569	66	10	intelligence	intelligence	NOUN
gs-2569	66	11	in	in	ADP
gs-2569	66	12	the	the	DET
gs-2569	66	13	business	business	NOUN
gs-2569	66	14	process	process	NOUN
gs-2569	66	15	in	in	ADP
gs-2569	66	16	the	the	DET
gs-2569	66	17	phase	phase	NOUN
gs-2569	66	18	of	of	ADP
gs-2569	66	19	data	datum	NOUN
gs-2569	66	20	analytics	analytic	NOUN
gs-2569	66	21	georgian	georgian	PROPN
gs-2569	66	22	technical	technical	PROPN
gs-2569	66	23	university	university	PROPN
gs-2569	66	24	georgian	georgian	PROPN
gs-2569	66	25	scientists/ქართველი	scientists/ქართველი	NOUN
gs-2569	66	26	მეცნიერები	მეცნიერები	NOUN
gs-2569	66	27	ტ.	ტ.	VERB
gs-2569	66	28	6	6	NUM
gs-2569	66	29	n	n	NUM
gs-2569	66	30	1	1	NUM
gs-2569	66	31	,	,	PUNCT
gs-2569	66	32	2024	2024	NUM
gs-2569	66	33	124	124	NUM
gs-2569	66	34	georgian	georgian	PROPN
gs-2569	66	35	scientists	scientist	NOUN
gs-2569	66	36	,	,	PUNCT
gs-2569	66	37	2024	2024	NUM
gs-2569	66	38	https://doi.org/10.52340/gs.2024.06.01.07	https://doi.org/10.52340/gs.2024.06.01.07	NUM
gs-2569	66	39	ბიზნესის	ბიზნესის	PROPN
gs-2569	66	40	მენეჯმენტის	მენეჯმენტის	PROPN
gs-2569	66	41	სრულყოფისათვის	სრულყოფისათვის	PROPN
gs-2569	66	42	ინფორმაციული	ინფორმაციული	PROPN
gs-2569	66	43	ტექნოლოგიების	ტექნოლოგიების	PROPN
gs-2569	66	44	სერვისების	სერვისების	PROPN
gs-2569	66	45	მართვის	მართვის	PROPN
gs-2569	66	46	გადამწყვეტი	გადამწყვეტი	PROPN
gs-2569	66	47	როლი	როლი	NOUN
gs-2569	66	48	itil-ის	itil-ის	PROPN
gs-2569	67	1	საუკეთესო	საუკეთესო	PROPN
gs-2569	67	2	პრაქტიკით	პრაქტიკით	PROPN
gs-2569	67	3	ნინო	ნინო	PROPN
gs-2569	67	4	ლორთქიფანიძე1	ლორთქიფანიძე1	NOUN
gs-2569	67	5	,	,	PUNCT
gs-2569	67	6	ნონა	ნონა	ADJ
gs-2569	67	7	ოთხოზორია2	ოთხოზორია2	NOUN
gs-2569	67	8	1	1	NUM
gs-2569	67	9	საქართველოს	საქართველოს	NOUN
gs-2569	67	10	ტექნიკური	ტექნიკური	NOUN
gs-2569	67	11	უნივერსიტეტის	უნივერსიტეტის	NOUN
gs-2569	67	12	დოქტორანტი	დოქტორანტი	NOUN
gs-2569	67	13	2	2	NUM
gs-2569	67	14	საქართველოს	საქართველოს	NOUN
gs-2569	67	15	ტექნიკური	ტექნიკური	NOUN
gs-2569	67	16	უნივერსიტეტის	უნივერსიტეტის	NOUN
gs-2569	67	17	პროფესორი	პროფესორი	NOUN
gs-2569	67	18	სტატია	სტატია	PROPN
gs-2569	67	19	განიხილავს	განიხილავს	NOUN
gs-2569	67	20	თანამედროვე	თანამედროვე	PROPN
gs-2569	67	21	ბიზნეს	ბიზნეს	PROPN
gs-2569	67	22	გარემოს	გარემოს	NOUN
gs-2569	67	23	:	:	PUNCT
gs-2569	67	24	საინფორმაციო	საინფორმაციო	PROPN
gs-2569	67	25	ტექნოლოგიების	ტექნოლოგიების	PROPN
gs-2569	67	26	სერვისების	სერვისების	PROPN
gs-2569	67	27	მართვის	მართვის	PROPN
gs-2569	67	28	მნიშვნელობას	მნიშვნელობას	NOUN
gs-2569	67	29	ბიზნეს	ბიზნეს	PROPN
gs-2569	67	30	პროცესების	პროცესების	NOUN
gs-2569	67	31	ზედამხედველობისას	ზედამხედველობისას	NOUN
gs-2569	67	32	ინფორმაციული	ინფორმაციული	NOUN
gs-2569	67	33	ტექნოლოგიების	ტექნოლოგიების	ADJ
gs-2569	67	34	ინფრასტრუქტურის	ინფრასტრუქტურის	NOUN
gs-2569	67	35	(	(	PUNCT
gs-2569	67	36	itil	itil	PROPN
gs-2569	67	37	)	)	PUNCT
gs-2569	67	38	საუკეთესო	საუკეთესო	PROPN
gs-2569	67	39	პრაქტიკის	პრაქტიკის	PROPN
gs-2569	67	40	გამოყენებით.	გამოყენებით.	PROPN
gs-2569	67	41	კვლევა	კვლევა	PROPN
gs-2569	68	1	მიზნად	მიზნად	PROPN
gs-2569	68	2	ისახავს	ისახავს	NOUN
gs-2569	68	3	ზუსტად	ზუსტად	ADJ
gs-2569	68	4	განსაზღვროს	განსაზღვროს	NOUN
gs-2569	68	5	,	,	PUNCT
gs-2569	68	6	ჩამოაყალიბოს	ჩამოაყალიბოს	NOUN
gs-2569	68	7	და	და	NOUN
gs-2569	68	8	შეისწავლოს	შეისწავლოს	NOUN
gs-2569	68	9	დაბრკოლებები	დაბრკოლებები	NOUN
gs-2569	68	10	,	,	PUNCT
gs-2569	68	11	რომლებიც	რომლებიც	ADP
gs-2569	68	12	წარმოიქმნება	წარმოიქმნება	PROPN
gs-2569	68	13	ორგანიზაციაში	ორგანიზაციაში	PROPN
gs-2569	68	14	itil	itil	PROPN
gs-2569	68	15	პროცესების	პროცესების	PROPN
gs-2569	68	16	დანერგვის	დანერგვის	PROPN
gs-2569	68	17	დროს.	დროს.	VERB
gs-2569	68	18	ასევე	ასევე	PROPN
gs-2569	68	19	გამოყოს	გამოყოს	ADJ
gs-2569	68	20	,	,	PUNCT
gs-2569	68	21	არსებითი	არსებითი	NOUN
gs-2569	68	22	ხელშემწყობი	ხელშემწყობი	VERB
gs-2569	68	23	ფაქტორები	ფაქტორები	NOUN
gs-2569	68	24	,	,	PUNCT
gs-2569	68	25	რომლებიც	რომლებიც	PROPN
gs-2569	68	26	სასიცოცხლოდ	სასიცოცხლოდ	PROPN
gs-2569	68	27	მნიშვნელოვანია	მნიშვნელოვანია	PROPN
gs-2569	68	28	წარმატებული	წარმატებული	PROPN
gs-2569	68	29	იმპლემენტაციის	იმპლემენტაციის	PROPN
gs-2569	68	30	მისაღწევად.	მისაღწევად.	PROPN
gs-2569	68	31	გარდა	გარდა	NOUN
gs-2569	68	32	ამისა	ამისა	NOUN
gs-2569	68	33	,	,	PUNCT
gs-2569	68	34	სტატია	სტატია	ADJ
gs-2569	68	35	ცდილობს	ცდილობს	NOUN
gs-2569	68	36	გაარკვიოს	გაარკვიოს	NOUN
gs-2569	68	37	itil-ის	itil-ის	PROPN
gs-2569	68	38	როლი	როლი	VERB
gs-2569	68	39	ბიზნეს	ბიზნეს	PROPN
gs-2569	69	1	პროცესების	პროცესების	PROPN
gs-2569	69	2	ეფექტურ	ეფექტურ	PROPN
gs-2569	69	3	მართვაში.	მართვაში.	PROPN
gs-2569	69	4	საკვანძო	საკვანძო	PROPN
gs-2569	69	5	სიტყვები	სიტყვები	NOUN
gs-2569	69	6	:	:	PUNCT
gs-2569	69	7	ინფორმაციული	ინფორმაციული	PROPN
gs-2569	69	8	ტექნოლოგიები	ტექნოლოგიები	PROPN
gs-2569	69	9	,	,	PUNCT
gs-2569	69	10	itil	itil	PROPN
gs-2569	69	11	,	,	PUNCT
gs-2569	69	12	itsm	itsm	NOUN