id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
hi-499	RONI ANDESPA; YULIA HENDRI YENI	FOSTERING CUSTOMER LOYALTY AMONG MUSLIM CLIENTS: STRATEGIES FOR ISLAMIC BANKS	2024	28	.pdf	application/pdf	9542	471	35	Information about the profile and experience of Islamic bank customers can provide Hamdard Islamicus Vol. XLVII, No.1 63 valuable insights for service providers in developing more effective marketing109 and service strategies. Profile N % Gender Male Female 262 238 52.4 47.6 Age ≤ 20 21-30 31-40 ≥ 40 70 125 160 145 16 30 31.3 22.7 Education Level High school Associate degree Undergraduate degree Postgraduate 80 112 210 98 16 22.4 42 19.6 Occupation Government sector Private sector Self-Employed Others 125 180 165 30 25 36 33 6 Customer experience ≤ 3 4-8 9-13 ≥ 14 40 140 225 95 8 28 45 19 Table 2: Respondent demographics Source: Author's calculations This finding also illustrates that most Islamic bank customers have been using the services for an extended period, which can influence their perceptions and expectations regarding service quality and the relationship with the bank.	cache/hi-499.pdf	txt/hi-499.txt