id	sid	tid	token	lemma	pos
hi-47	1	1	f:\e\islamicus\2020\no	f:\e\islamicus\2020\no	NOUN
hi-47	1	2	.	.	PUNCT
hi-47	2	1	2\role	2\role	NUM
hi-47	2	2	of	of	ADP
hi-47	2	3	service	service	NOUN
hi-47	2	4	quality.pmd	quality.pmd	X
hi-47	2	5	hamdard	hamdard	ADJ
hi-47	2	6	islamicus	islamicus	NOUN
hi-47	2	7	vol	vol	NOUN
hi-47	2	8	.	.	PUNCT
hi-47	3	1	xliii	xliii	PROPN
hi-47	3	2	,	,	PUNCT
hi-47	3	3	no	no	INTJ
hi-47	3	4	.	.	NOUN
hi-47	3	5	2	2	NUM
hi-47	3	6	45	45	NUM
hi-47	3	7	role	role	NOUN
hi-47	3	8	of	of	ADP
hi-47	3	9	service	service	NOUN
hi-47	3	10	quality	quality	NOUN
hi-47	3	11	dimensions	dimension	NOUN
hi-47	3	12	on	on	ADP
hi-47	3	13	the	the	DET
hi-47	3	14	customer	customer	NOUN
hi-47	3	15	satisfaction	satisfaction	NOUN
hi-47	3	16	and	and	CCONJ
hi-47	3	17	loyalty	loyalty	NOUN
hi-47	3	18	towards	towards	ADP
hi-47	3	19	islamic	islamic	ADJ
hi-47	3	20	banks	bank	NOUN
hi-47	3	21	1hafiza	1hafiza	NUM
hi-47	3	22	sataisha	sataisha	PROPN
hi-47	3	23	zafar	zafar	PROPN
hi-47	3	24	2ammara	2ammara	NUM
hi-47	3	25	sarwar	sarwar	ADJ
hi-47	3	26	1the	1the	PROPN
hi-47	3	27	university	university	PROPN
hi-47	3	28	of	of	ADP
hi-47	3	29	lahore	lahore	PROPN
hi-47	3	30	,	,	PUNCT
hi-47	3	31	sargodha	sargodha	PROPN
hi-47	3	32	campus	campus	PROPN
hi-47	3	33	,	,	PUNCT
hi-47	3	34	pakistan	pakistan	PROPN
hi-47	3	35	.	.	PUNCT
hi-47	4	1	e	e	X
hi-47	4	2	-	-	NOUN
hi-47	4	3	mail	mail	NOUN
hi-47	4	4	:	:	PUNCT
hi-47	4	5	sataisha.786@mail.com	sataisha.786@mail.com	X
hi-47	4	6	,	,	PUNCT
hi-47	4	7	2e	2e	NOUN
hi-47	4	8	-	-	PUNCT
hi-47	4	9	mail	mail	NOUN
hi-47	4	10	:	:	PUNCT
hi-47	4	11	ammara.sarwar@sgd.uol.edu.pk	ammara.sarwar@sgd.uol.edu.pk	NUM
hi-47	4	12	,	,	PUNCT
hi-47	4	13	in	in	ADP
hi-47	4	14	the	the	DET
hi-47	4	15	present	present	ADJ
hi-47	4	16	research	research	NOUN
hi-47	4	17	,	,	PUNCT
hi-47	4	18	the	the	DET
hi-47	4	19	role	role	NOUN
hi-47	4	20	of	of	ADP
hi-47	4	21	service	service	NOUN
hi-47	4	22	quality	quality	NOUN
hi-47	4	23	is	be	AUX
hi-47	4	24	used	use	VERB
hi-47	4	25	to	to	PART
hi-47	4	26	analyze	analyze	VERB
hi-47	4	27	the	the	DET
hi-47	4	28	satisfaction	satisfaction	NOUN
hi-47	4	29	level	level	NOUN
hi-47	4	30	of	of	ADP
hi-47	4	31	islamic	islamic	ADJ
hi-47	4	32	banking	banking	NOUN
hi-47	4	33	customers	customer	NOUN
hi-47	4	34	in	in	ADP
hi-47	4	35	pakistan	pakistan	PROPN
hi-47	4	36	.	.	PUNCT
hi-47	5	1	a	a	DET
hi-47	5	2	preliminary	preliminary	ADJ
hi-47	5	3	questionnaire	questionnaire	NOUN
hi-47	5	4	is	be	AUX
hi-47	5	5	applied	apply	VERB
hi-47	5	6	to	to	PART
hi-47	5	7	determine	determine	VERB
hi-47	5	8	the	the	DET
hi-47	5	9	factors	factor	NOUN
hi-47	5	10	that	that	PRON
hi-47	5	11	may	may	AUX
hi-47	5	12	influence	influence	VERB
hi-47	5	13	customer	customer	NOUN
hi-47	5	14	’s	’s	PART
hi-47	5	15	level	level	NOUN
hi-47	5	16	of	of	ADP
hi-47	5	17	satisfaction	satisfaction	NOUN
hi-47	5	18	and	and	CCONJ
hi-47	5	19	loyalty	loyalty	NOUN
hi-47	5	20	.	.	PUNCT
hi-47	6	1	in	in	ADP
hi-47	6	2	this	this	DET
hi-47	6	3	regard	regard	NOUN
hi-47	6	4	,	,	PUNCT
hi-47	6	5	convenience	convenience	NOUN
hi-47	6	6	sampling	sampling	NOUN
hi-47	6	7	technique	technique	NOUN
hi-47	6	8	is	be	AUX
hi-47	6	9	employed	employ	VERB
hi-47	6	10	.	.	PUNCT
hi-47	7	1	in	in	ADP
hi-47	7	2	addition	addition	NOUN
hi-47	7	3	,	,	PUNCT
hi-47	7	4	a	a	DET
hi-47	7	5	sample	sample	NOUN
hi-47	7	6	of	of	ADP
hi-47	7	7	152	152	NUM
hi-47	7	8	respondents	respondent	NOUN
hi-47	7	9	is	be	AUX
hi-47	7	10	used	use	VERB
hi-47	7	11	for	for	ADP
hi-47	7	12	the	the	DET
hi-47	7	13	study	study	NOUN
hi-47	7	14	.	.	PUNCT
hi-47	8	1	furthermore	furthermore	ADV
hi-47	8	2	,	,	PUNCT
hi-47	8	3	regression	regression	VERB
hi-47	8	4	analysis	analysis	NOUN
hi-47	8	5	is	be	AUX
hi-47	8	6	applied	apply	VERB
hi-47	8	7	along	along	ADP
hi-47	8	8	with	with	ADP
hi-47	8	9	descriptive	descriptive	ADJ
hi-47	8	10	statistics	statistic	NOUN
hi-47	8	11	and	and	CCONJ
hi-47	8	12	correlation	correlation	NOUN
hi-47	8	13	analysis	analysis	NOUN
hi-47	8	14	.	.	PUNCT
hi-47	9	1	the	the	DET
hi-47	9	2	study	study	NOUN
hi-47	9	3	depicts	depict	VERB
hi-47	9	4	that	that	SCONJ
hi-47	9	5	all	all	DET
hi-47	9	6	service	service	NOUN
hi-47	9	7	quality	quality	NOUN
hi-47	9	8	dimensions	dimension	NOUN
hi-47	9	9	have	have	VERB
hi-47	9	10	statistically	statistically	ADV
hi-47	9	11	significant	significant	ADJ
hi-47	9	12	and	and	CCONJ
hi-47	9	13	positive	positive	ADJ
hi-47	9	14	association	association	NOUN
hi-47	9	15	with	with	ADP
hi-47	9	16	customer	customer	NOUN
hi-47	9	17	satisfaction	satisfaction	NOUN
hi-47	9	18	level	level	NOUN
hi-47	9	19	.	.	PUNCT
hi-47	10	1	moreover	moreover	ADV
hi-47	10	2	,	,	PUNCT
hi-47	10	3	the	the	DET
hi-47	10	4	empirical	empirical	ADJ
hi-47	10	5	findings	finding	NOUN
hi-47	10	6	concluded	conclude	VERB
hi-47	10	7	that	that	SCONJ
hi-47	10	8	an	an	DET
hi-47	10	9	individual	individual	ADJ
hi-47	10	10	satisfaction	satisfaction	NOUN
hi-47	10	11	level	level	NOUN
hi-47	10	12	plays	play	VERB
hi-47	10	13	an	an	DET
hi-47	10	14	important	important	ADJ
hi-47	10	15	role	role	NOUN
hi-47	10	16	towards	towards	ADP
hi-47	10	17	their	their	PRON
hi-47	10	18	loyalty	loyalty	NOUN
hi-47	10	19	.	.	PUNCT
hi-47	11	1	the	the	DET
hi-47	11	2	results	result	NOUN
hi-47	11	3	provide	provide	VERB
hi-47	11	4	islamic	islamic	ADJ
hi-47	11	5	banking	banking	NOUN
hi-47	11	6	industry	industry	NOUN
hi-47	11	7	regulators	regulator	NOUN
hi-47	11	8	,	,	PUNCT
hi-47	11	9	central	central	ADJ
hi-47	11	10	bank	bank	NOUN
hi-47	11	11	,	,	PUNCT
hi-47	11	12	academicians	academician	NOUN
hi-47	11	13	and	and	CCONJ
hi-47	11	14	practitioners	practitioner	NOUN
hi-47	11	15	useful	useful	ADJ
hi-47	11	16	guides	guide	NOUN
hi-47	11	17	in	in	ADP
hi-47	11	18	their	their	PRON
hi-47	11	19	efforts	effort	NOUN
hi-47	11	20	to	to	PART
hi-47	11	21	formulate	formulate	VERB
hi-47	11	22	adequate	adequate	ADJ
hi-47	11	23	service	service	NOUN
hi-47	11	24	quality	quality	NOUN
hi-47	11	25	mechanism	mechanism	NOUN
hi-47	11	26	to	to	PART
hi-47	11	27	attract	attract	VERB
hi-47	11	28	and	and	CCONJ
hi-47	11	29	retain	retain	VERB
hi-47	11	30	more	more	ADJ
hi-47	11	31	customers	customer	NOUN
hi-47	11	32	and	and	CCONJ
hi-47	11	33	to	to	PART
hi-47	11	34	promote	promote	VERB
hi-47	11	35	islamic	islamic	ADJ
hi-47	11	36	banking	banking	NOUN
hi-47	11	37	channels	channel	NOUN
hi-47	11	38	.	.	PUNCT
hi-47	12	1	key	key	ADJ
hi-47	12	2	words	word	NOUN
hi-47	12	3	:	:	PUNCT
hi-47	12	4	customer	customer	NOUN
hi-47	12	5	satisfaction	satisfaction	NOUN
hi-47	12	6	;	;	PUNCT
hi-47	12	7	islamic	islamic	ADJ
hi-47	12	8	banks	bank	NOUN
hi-47	12	9	;	;	PUNCT
hi-47	12	10	loyalty	loyalty	NOUN
hi-47	12	11	;	;	PUNCT
hi-47	12	12	service	service	NOUN
hi-47	12	13	quality	quality	NOUN
hi-47	12	14	.	.	PUNCT
hi-47	13	1	introduction	introduction	NOUN
hi-47	13	2	islamic	islamic	PROPN
hi-47	13	3	finance	finance	PROPN
hi-47	13	4	has	have	AUX
hi-47	13	5	grown	grow	VERB
hi-47	13	6	and	and	CCONJ
hi-47	13	7	is	be	AUX
hi-47	13	8	being	be	AUX
hi-47	13	9	considered	consider	VERB
hi-47	13	10	as	as	ADP
hi-47	13	11	a	a	DET
hi-47	13	12	better	well	ADJ
hi-47	13	13	alternative	alternative	NOUN
hi-47	13	14	for	for	ADP
hi-47	13	15	dealing	deal	VERB
hi-47	13	16	with	with	ADP
hi-47	13	17	the	the	DET
hi-47	13	18	structural	structural	ADJ
hi-47	13	19	weaknesses	weakness	NOUN
hi-47	13	20	of	of	ADP
hi-47	13	21	conventional	conventional	ADJ
hi-47	13	22	financial	financial	ADJ
hi-47	13	23	system	system	NOUN
hi-47	13	24	that	that	PRON
hi-47	13	25	was	be	AUX
hi-47	13	26	responsible	responsible	ADJ
hi-47	13	27	for	for	ADP
hi-47	13	28	financial	financial	ADJ
hi-47	13	29	crises	crisis	NOUN
hi-47	13	30	across	across	ADP
hi-47	13	31	the	the	DET
hi-47	13	32	globe	globe	NOUN
hi-47	13	33	(	(	PUNCT
hi-47	13	34	rasheed	rasheed	NOUN
hi-47	13	35	,	,	PUNCT
hi-47	13	36	aimin	aimin	NOUN
hi-47	13	37	and	and	CCONJ
hi-47	13	38	ahmed	ahmed	PROPN
hi-47	13	39	2012	2012	NUM
hi-47	13	40	)	)	PUNCT
hi-47	13	41	.	.	PUNCT
hi-47	14	1	islamic	islamic	ADJ
hi-47	14	2	banking	banking	NOUN
hi-47	14	3	is	be	AUX
hi-47	14	4	increasingly	increasingly	ADV
hi-47	14	5	winning	win	VERB
hi-47	14	6	the	the	DET
hi-47	14	7	confidence	confidence	NOUN
hi-47	14	8	of	of	ADP
hi-47	14	9	consumers	consumer	NOUN
hi-47	14	10	all	all	ADV
hi-47	14	11	over	over	ADP
hi-47	14	12	the	the	DET
hi-47	14	13	world	world	NOUN
hi-47	14	14	and	and	CCONJ
hi-47	14	15	that	that	DET
hi-47	14	16	shari‘ah	shari‘ah	ADJ
hi-47	14	17	compliance	compliance	NOUN
hi-47	14	18	is	be	AUX
hi-47	14	19	a	a	DET
hi-47	14	20	comparative	comparative	ADJ
hi-47	14	21	edge	edge	NOUN
hi-47	14	22	for	for	ADP
hi-47	14	23	islamic	islamic	ADJ
hi-47	14	24	financial	financial	ADJ
hi-47	14	25	institutions	institution	NOUN
hi-47	14	26	besides	besides	SCONJ
hi-47	14	27	the	the	DET
hi-47	14	28	basic	basic	ADJ
hi-47	14	29	customer	customer	NOUN
hi-47	14	30	demand	demand	NOUN
hi-47	14	31	of	of	ADP
hi-47	14	32	service	service	NOUN
hi-47	14	33	quality	quality	NOUN
hi-47	14	34	.	.	PUNCT
hi-47	15	1	the	the	DET
hi-47	15	2	global	global	ADJ
hi-47	15	3	advancement	advancement	NOUN
hi-47	15	4	in	in	ADP
hi-47	15	5	the	the	DET
hi-47	15	6	islamic	islamic	ADJ
hi-47	15	7	banking	banking	NOUN
hi-47	15	8	practices	practice	NOUN
hi-47	15	9	has	have	AUX
hi-47	15	10	shifted	shift	VERB
hi-47	15	11	the	the	DET
hi-47	15	12	operations	operation	NOUN
hi-47	15	13	of	of	ADP
hi-47	15	14	financial	financial	ADJ
hi-47	15	15	46	46	NUM
hi-47	15	16	role	role	NOUN
hi-47	15	17	of	of	ADP
hi-47	15	18	service	service	NOUN
hi-47	15	19	quality	quality	NOUN
hi-47	15	20	...	...	PUNCT
hi-47	16	1	systems	system	NOUN
hi-47	16	2	of	of	ADP
hi-47	16	3	the	the	DET
hi-47	16	4	world	world	NOUN
hi-47	16	5	,	,	PUNCT
hi-47	16	6	especially	especially	ADV
hi-47	16	7	muslim	muslim	ADJ
hi-47	16	8	economies	economy	NOUN
hi-47	16	9	,	,	PUNCT
hi-47	16	10	during	during	ADP
hi-47	16	11	the	the	DET
hi-47	16	12	last	last	ADJ
hi-47	16	13	couple	couple	NOUN
hi-47	16	14	of	of	ADP
hi-47	16	15	decades	decade	NOUN
hi-47	16	16	(	(	PUNCT
hi-47	16	17	ahmed	ahme	VERB
hi-47	16	18	,	,	PUNCT
hi-47	16	19	asutay	asutay	NOUN
hi-47	16	20	and	and	CCONJ
hi-47	16	21	wilson	wilson	NOUN
hi-47	16	22	2013	2013	NUM
hi-47	16	23	)	)	PUNCT
hi-47	16	24	.	.	PUNCT
hi-47	17	1	although	although	SCONJ
hi-47	17	2	,	,	PUNCT
hi-47	17	3	many	many	ADJ
hi-47	17	4	people	people	NOUN
hi-47	17	5	are	be	AUX
hi-47	17	6	still	still	ADV
hi-47	17	7	puzzled	puzzled	ADJ
hi-47	17	8	and	and	CCONJ
hi-47	17	9	addle	addle	VERB
hi-47	17	10	about	about	ADP
hi-47	17	11	islamic	islamic	ADJ
hi-47	17	12	banking	banking	NOUN
hi-47	17	13	practices	practice	NOUN
hi-47	17	14	not	not	PART
hi-47	17	15	only	only	ADV
hi-47	17	16	in	in	ADP
hi-47	17	17	pakistan	pakistan	PROPN
hi-47	17	18	but	but	CCONJ
hi-47	17	19	also	also	ADV
hi-47	17	20	in	in	ADP
hi-47	17	21	other	other	ADJ
hi-47	17	22	regions	region	NOUN
hi-47	17	23	of	of	ADP
hi-47	17	24	the	the	DET
hi-47	17	25	world	world	NOUN
hi-47	17	26	.	.	PUNCT
hi-47	18	1	islamic	islamic	ADJ
hi-47	18	2	banking	banking	NOUN
hi-47	18	3	is	be	AUX
hi-47	18	4	getting	get	VERB
hi-47	18	5	recognition	recognition	NOUN
hi-47	18	6	,	,	PUNCT
hi-47	18	7	yet	yet	CCONJ
hi-47	18	8	conventional	conventional	ADJ
hi-47	18	9	banking	banking	NOUN
hi-47	18	10	seems	seem	VERB
hi-47	18	11	to	to	PART
hi-47	18	12	be	be	AUX
hi-47	18	13	a	a	DET
hi-47	18	14	well	well	ADV
hi-47	18	15	-	-	PUNCT
hi-47	18	16	established	establish	VERB
hi-47	18	17	and	and	CCONJ
hi-47	18	18	biggest	big	ADJ
hi-47	18	19	rival	rival	NOUN
hi-47	18	20	for	for	ADP
hi-47	18	21	this	this	DET
hi-47	18	22	contemporary	contemporary	ADJ
hi-47	18	23	islamic	islamic	ADJ
hi-47	18	24	banking	banking	NOUN
hi-47	18	25	industry	industry	NOUN
hi-47	18	26	(	(	PUNCT
hi-47	18	27	khattak	khattak	PROPN
hi-47	18	28	,	,	PUNCT
hi-47	18	29	2010	2010	NUM
hi-47	18	30	)	)	PUNCT
hi-47	18	31	.	.	PUNCT
hi-47	19	1	therefore	therefore	ADV
hi-47	19	2	,	,	PUNCT
hi-47	19	3	for	for	ADP
hi-47	19	4	widening	widen	VERB
hi-47	19	5	customer	customer	NOUN
hi-47	19	6	base	base	NOUN
hi-47	19	7	and	and	CCONJ
hi-47	19	8	attracting	attract	VERB
hi-47	19	9	new	new	ADJ
hi-47	19	10	customer	customer	NOUN
hi-47	19	11	is	be	AUX
hi-47	19	12	a	a	DET
hi-47	19	13	need	need	NOUN
hi-47	19	14	of	of	ADP
hi-47	19	15	time	time	NOUN
hi-47	19	16	and	and	CCONJ
hi-47	19	17	can	can	AUX
hi-47	19	18	not	not	PART
hi-47	19	19	be	be	AUX
hi-47	19	20	achieved	achieve	VERB
hi-47	19	21	without	without	ADP
hi-47	19	22	a	a	DET
hi-47	19	23	good	good	ADJ
hi-47	19	24	satisfaction	satisfaction	NOUN
hi-47	19	25	level	level	NOUN
hi-47	19	26	/	/	SYM
hi-47	19	27	loyalty	loyalty	NOUN
hi-47	19	28	of	of	ADP
hi-47	19	29	existing	exist	VERB
hi-47	19	30	customers	customer	NOUN
hi-47	19	31	(	(	PUNCT
hi-47	19	32	rahseed	rahseed	VERB
hi-47	19	33	et	et	PROPN
hi-47	19	34	al	al	PROPN
hi-47	19	35	.	.	PROPN
hi-47	19	36	,	,	PUNCT
hi-47	19	37	2012	2012	NUM
hi-47	19	38	)	)	PUNCT
hi-47	19	39	.	.	PUNCT
hi-47	20	1	the	the	DET
hi-47	20	2	term	term	NOUN
hi-47	20	3	‘	'	PUNCT
hi-47	20	4	customer	customer	NOUN
hi-47	20	5	satisfaction	satisfaction	NOUN
hi-47	20	6	’	'	PUNCT
hi-47	20	7	indicates	indicate	VERB
hi-47	20	8	the	the	DET
hi-47	20	9	fulfillment	fulfillment	NOUN
hi-47	20	10	that	that	PRON
hi-47	20	11	customers	customer	NOUN
hi-47	20	12	derive	derive	VERB
hi-47	20	13	from	from	ADP
hi-47	20	14	doing	do	VERB
hi-47	20	15	business	business	NOUN
hi-47	20	16	with	with	ADP
hi-47	20	17	a	a	DET
hi-47	20	18	business	business	NOUN
hi-47	20	19	entity	entity	NOUN
hi-47	20	20	.	.	PUNCT
hi-47	21	1	it	it	PRON
hi-47	21	2	measures	measure	VERB
hi-47	21	3	the	the	DET
hi-47	21	4	happiness	happiness	ADJ
hi-47	21	5	level	level	NOUN
hi-47	21	6	of	of	ADP
hi-47	21	7	customers	customer	NOUN
hi-47	21	8	with	with	ADP
hi-47	21	9	a	a	DET
hi-47	21	10	product	product	NOUN
hi-47	21	11	or	or	CCONJ
hi-47	21	12	service	service	NOUN
hi-47	21	13	that	that	PRON
hi-47	21	14	is	be	AUX
hi-47	21	15	provided	provide	VERB
hi-47	21	16	by	by	ADP
hi-47	21	17	an	an	DET
hi-47	21	18	organization	organization	NOUN
hi-47	21	19	(	(	PUNCT
hi-47	21	20	hill	hill	PROPN
hi-47	21	21	&	&	CCONJ
hi-47	21	22	alexander	alexander	PROPN
hi-47	21	23	,	,	PUNCT
hi-47	21	24	2006	2006	NUM
hi-47	21	25	)	)	PUNCT
hi-47	21	26	.	.	PUNCT
hi-47	22	1	in	in	ADP
hi-47	22	2	simple	simple	ADJ
hi-47	22	3	words	word	NOUN
hi-47	22	4	,	,	PUNCT
hi-47	22	5	customer	customer	NOUN
hi-47	22	6	satisfaction	satisfaction	NOUN
hi-47	22	7	is	be	AUX
hi-47	22	8	a	a	DET
hi-47	22	9	measure	measure	NOUN
hi-47	22	10	of	of	ADP
hi-47	22	11	how	how	SCONJ
hi-47	22	12	products	product	NOUN
hi-47	22	13	or	or	CCONJ
hi-47	22	14	services	service	NOUN
hi-47	22	15	meet	meet	VERB
hi-47	22	16	or	or	CCONJ
hi-47	22	17	surpass	surpass	ADJ
hi-47	22	18	expectations	expectation	NOUN
hi-47	22	19	of	of	ADP
hi-47	22	20	the	the	DET
hi-47	22	21	customers	customer	NOUN
hi-47	22	22	which	which	PRON
hi-47	22	23	are	be	AUX
hi-47	22	24	being	be	AUX
hi-47	22	25	supplied	supply	VERB
hi-47	22	26	by	by	ADP
hi-47	22	27	the	the	DET
hi-47	22	28	company	company	NOUN
hi-47	22	29	.	.	PUNCT
hi-47	23	1	it	it	PRON
hi-47	23	2	is	be	AUX
hi-47	23	3	a	a	DET
hi-47	23	4	vital	vital	ADJ
hi-47	23	5	component	component	NOUN
hi-47	23	6	for	for	ADP
hi-47	23	7	the	the	DET
hi-47	23	8	retail	retail	ADJ
hi-47	23	9	banking	banking	NOUN
hi-47	23	10	channels	channel	NOUN
hi-47	23	11	as	as	SCONJ
hi-47	23	12	it	it	PRON
hi-47	23	13	impacts	impact	VERB
hi-47	23	14	greatly	greatly	ADV
hi-47	23	15	on	on	ADP
hi-47	23	16	the	the	DET
hi-47	23	17	profitability	profitability	NOUN
hi-47	23	18	of	of	ADP
hi-47	23	19	the	the	DET
hi-47	23	20	banks	bank	NOUN
hi-47	23	21	(	(	PUNCT
hi-47	23	22	levesque	levesque	PROPN
hi-47	23	23	&	&	CCONJ
hi-47	23	24	mcdougall	mcdougall	PROPN
hi-47	23	25	,	,	PUNCT
hi-47	23	26	1996	1996	NUM
hi-47	23	27	)	)	PUNCT
hi-47	23	28	.	.	PUNCT
hi-47	24	1	due	due	ADP
hi-47	24	2	to	to	ADP
hi-47	24	3	dynamic	dynamic	ADJ
hi-47	24	4	nature	nature	NOUN
hi-47	24	5	of	of	ADP
hi-47	24	6	banking	banking	NOUN
hi-47	24	7	sector	sector	NOUN
hi-47	24	8	,	,	PUNCT
hi-47	24	9	as	as	SCONJ
hi-47	24	10	the	the	DET
hi-47	24	11	competition	competition	NOUN
hi-47	24	12	increasing	increase	VERB
hi-47	24	13	,	,	PUNCT
hi-47	24	14	both	both	CCONJ
hi-47	24	15	conventional	conventional	ADJ
hi-47	24	16	and	and	CCONJ
hi-47	24	17	islamic	islamic	ADJ
hi-47	24	18	banks	bank	NOUN
hi-47	24	19	are	be	AUX
hi-47	24	20	focusing	focus	VERB
hi-47	24	21	on	on	ADP
hi-47	24	22	enhancing	enhance	VERB
hi-47	24	23	customer	customer	NOUN
hi-47	24	24	satisfaction	satisfaction	NOUN
hi-47	24	25	by	by	ADP
hi-47	24	26	improving	improve	VERB
hi-47	24	27	the	the	DET
hi-47	24	28	standard	standard	NOUN
hi-47	24	29	of	of	ADP
hi-47	24	30	service	service	NOUN
hi-47	24	31	quality	quality	NOUN
hi-47	24	32	in	in	ADP
hi-47	24	33	order	order	NOUN
hi-47	24	34	to	to	PART
hi-47	24	35	retain	retain	VERB
hi-47	24	36	them	they	PRON
hi-47	24	37	for	for	ADP
hi-47	24	38	future	future	ADJ
hi-47	24	39	business	business	NOUN
hi-47	24	40	development	development	NOUN
hi-47	24	41	(	(	PUNCT
hi-47	24	42	wisskirchen	wisskirchen	ADV
hi-47	24	43	et	et	PROPN
hi-47	24	44	al	al	PROPN
hi-47	24	45	.	.	PROPN
hi-47	24	46	,	,	PUNCT
hi-47	24	47	2006	2006	NUM
hi-47	24	48	)	)	PUNCT
hi-47	24	49	.	.	PUNCT
hi-47	25	1	organizations	organization	NOUN
hi-47	25	2	and	and	CCONJ
hi-47	25	3	businesses	business	NOUN
hi-47	25	4	can	can	AUX
hi-47	25	5	enhance	enhance	VERB
hi-47	25	6	their	their	PRON
hi-47	25	7	revenues	revenue	NOUN
hi-47	25	8	and	and	CCONJ
hi-47	25	9	attain	attain	VERB
hi-47	25	10	sustainable	sustainable	ADJ
hi-47	25	11	competitive	competitive	ADJ
hi-47	25	12	position	position	NOUN
hi-47	25	13	in	in	ADP
hi-47	25	14	the	the	DET
hi-47	25	15	market	market	NOUN
hi-47	25	16	through	through	ADP
hi-47	25	17	the	the	DET
hi-47	25	18	help	help	NOUN
hi-47	25	19	of	of	ADP
hi-47	25	20	customer	customer	NOUN
hi-47	25	21	satisfaction	satisfaction	NOUN
hi-47	25	22	(	(	PUNCT
hi-47	25	23	lewin	lewin	PROPN
hi-47	25	24	,	,	PUNCT
hi-47	25	25	2009	2009	NUM
hi-47	25	26	)	)	PUNCT
hi-47	25	27	.	.	PUNCT
hi-47	26	1	wirtz	wirtz	PROPN
hi-47	26	2	(	(	PUNCT
hi-47	26	3	2003	2003	NUM
hi-47	26	4	)	)	PUNCT
hi-47	26	5	find	find	VERB
hi-47	26	6	that	that	SCONJ
hi-47	26	7	a	a	DET
hi-47	26	8	satisfied	satisfied	ADJ
hi-47	26	9	customer	customer	NOUN
hi-47	26	10	also	also	ADV
hi-47	26	11	leads	lead	VERB
hi-47	26	12	to	to	ADP
hi-47	26	13	long	long	ADJ
hi-47	26	14	term	term	NOUN
hi-47	26	15	profits	profit	NOUN
hi-47	26	16	by	by	ADP
hi-47	26	17	making	make	VERB
hi-47	26	18	a	a	DET
hi-47	26	19	customer	customer	NOUN
hi-47	26	20	loyal	loyal	ADJ
hi-47	26	21	to	to	ADP
hi-47	26	22	the	the	DET
hi-47	26	23	business	business	NOUN
hi-47	26	24	entity	entity	NOUN
hi-47	26	25	.	.	PUNCT
hi-47	27	1	the	the	DET
hi-47	27	2	continuation	continuation	NOUN
hi-47	27	3	of	of	ADP
hi-47	27	4	conventional	conventional	ADJ
hi-47	27	5	and	and	CCONJ
hi-47	27	6	islamic	islamic	ADJ
hi-47	27	7	banking	banking	NOUN
hi-47	27	8	has	have	AUX
hi-47	27	9	increased	increase	VERB
hi-47	27	10	interest	interest	NOUN
hi-47	27	11	in	in	ADP
hi-47	27	12	the	the	DET
hi-47	27	13	financial	financial	ADJ
hi-47	27	14	services	service	NOUN
hi-47	27	15	in	in	ADP
hi-47	27	16	this	this	DET
hi-47	27	17	digital	digital	ADJ
hi-47	27	18	age	age	NOUN
hi-47	27	19	which	which	PRON
hi-47	27	20	require	require	VERB
hi-47	27	21	modernization	modernization	NOUN
hi-47	27	22	and	and	CCONJ
hi-47	27	23	development	development	NOUN
hi-47	27	24	and	and	CCONJ
hi-47	27	25	has	have	AUX
hi-47	27	26	become	become	VERB
hi-47	27	27	one	one	NUM
hi-47	27	28	of	of	ADP
hi-47	27	29	the	the	DET
hi-47	27	30	major	major	ADJ
hi-47	27	31	challenges	challenge	NOUN
hi-47	27	32	for	for	ADP
hi-47	27	33	marketers	marketer	NOUN
hi-47	27	34	to	to	PART
hi-47	27	35	keep	keep	VERB
hi-47	27	36	pace	pace	NOUN
hi-47	27	37	with	with	ADP
hi-47	27	38	the	the	DET
hi-47	27	39	updated	update	VERB
hi-47	27	40	technology	technology	NOUN
hi-47	27	41	.	.	PUNCT
hi-47	28	1	with	with	ADP
hi-47	28	2	the	the	DET
hi-47	28	3	introduction	introduction	NOUN
hi-47	28	4	of	of	ADP
hi-47	28	5	first	first	PROPN
hi-47	28	6	islamic	islamic	PROPN
hi-47	28	7	bank	bank	PROPN
hi-47	28	8	in	in	ADP
hi-47	28	9	1992	1992	NUM
hi-47	28	10	in	in	ADP
hi-47	28	11	pakistan	pakistan	PROPN
hi-47	28	12	banking	banking	NOUN
hi-47	28	13	sector	sector	NOUN
hi-47	28	14	,	,	PUNCT
hi-47	28	15	the	the	DET
hi-47	28	16	country	country	NOUN
hi-47	28	17	has	have	AUX
hi-47	28	18	witnessed	witness	VERB
hi-47	28	19	the	the	DET
hi-47	28	20	potential	potential	NOUN
hi-47	28	21	to	to	PART
hi-47	28	22	grow	grow	VERB
hi-47	28	23	in	in	ADP
hi-47	28	24	islamic	islamic	ADJ
hi-47	28	25	banking	banking	NOUN
hi-47	28	26	system	system	NOUN
hi-47	28	27	(	(	PUNCT
hi-47	28	28	khan	khan	PROPN
hi-47	28	29	&	&	CCONJ
hi-47	28	30	bhatti	bhatti	PROPN
hi-47	28	31	,	,	PUNCT
hi-47	28	32	2008	2008	NUM
hi-47	28	33	)	)	PUNCT
hi-47	28	34	.	.	PUNCT
hi-47	29	1	after	after	SCONJ
hi-47	29	2	central	central	PROPN
hi-47	29	3	bank	bank	NOUN
hi-47	29	4	binding	bind	VERB
hi-47	29	5	to	to	PART
hi-47	29	6	move	move	VERB
hi-47	29	7	towards	towards	ADP
hi-47	29	8	shari‘ah	shari‘ah	NOUN
hi-47	29	9	compliant	compliant	ADJ
hi-47	29	10	banking	banking	NOUN
hi-47	29	11	system	system	NOUN
hi-47	29	12	by	by	ADP
hi-47	29	13	the	the	DET
hi-47	29	14	year	year	NOUN
hi-47	29	15	2020	2020	NUM
hi-47	29	16	,	,	PUNCT
hi-47	29	17	it	it	PRON
hi-47	29	18	can	can	AUX
hi-47	29	19	be	be	AUX
hi-47	29	20	observed	observe	VERB
hi-47	29	21	that	that	SCONJ
hi-47	29	22	there	there	PRON
hi-47	29	23	has	have	AUX
hi-47	29	24	been	be	AUX
hi-47	29	25	a	a	DET
hi-47	29	26	large	large	ADJ
hi-47	29	27	potential	potential	NOUN
hi-47	29	28	for	for	ADP
hi-47	29	29	growth	growth	NOUN
hi-47	29	30	for	for	ADP
hi-47	29	31	islamic	islamic	ADJ
hi-47	29	32	banks	bank	NOUN
hi-47	29	33	to	to	PART
hi-47	29	34	meet	meet	VERB
hi-47	29	35	customer	customer	NOUN
hi-47	29	36	satisfaction	satisfaction	NOUN
hi-47	29	37	(	(	PUNCT
hi-47	29	38	cochran	cochran	NOUN
hi-47	29	39	,	,	PUNCT
hi-47	29	40	2003	2003	NUM
hi-47	29	41	)	)	PUNCT
hi-47	29	42	.	.	PUNCT
hi-47	30	1	therefore	therefore	ADV
hi-47	30	2	,	,	PUNCT
hi-47	30	3	a	a	DET
hi-47	30	4	research	research	NOUN
hi-47	30	5	work	work	NOUN
hi-47	30	6	is	be	AUX
hi-47	30	7	required	require	VERB
hi-47	30	8	to	to	PART
hi-47	30	9	study	study	VERB
hi-47	30	10	the	the	DET
hi-47	30	11	association	association	NOUN
hi-47	30	12	among	among	ADP
hi-47	30	13	the	the	DET
hi-47	30	14	service	service	NOUN
hi-47	30	15	quality	quality	NOUN
hi-47	30	16	dimensions	dimension	NOUN
hi-47	30	17	and	and	CCONJ
hi-47	30	18	how	how	SCONJ
hi-47	30	19	they	they	PRON
hi-47	30	20	impact	impact	VERB
hi-47	30	21	on	on	ADP
hi-47	30	22	the	the	DET
hi-47	30	23	customer	customer	NOUN
hi-47	30	24	satisfaction	satisfaction	NOUN
hi-47	30	25	level	level	NOUN
hi-47	30	26	and	and	CCONJ
hi-47	30	27	customer	customer	NOUN
hi-47	30	28	loyalty	loyalty	NOUN
hi-47	30	29	.	.	PUNCT
hi-47	31	1	widening	widen	VERB
hi-47	31	2	customer	customer	NOUN
hi-47	31	3	base	base	NOUN
hi-47	31	4	and	and	CCONJ
hi-47	31	5	attracting	attract	VERB
hi-47	31	6	new	new	ADJ
hi-47	31	7	customer	customer	NOUN
hi-47	31	8	is	be	AUX
hi-47	31	9	a	a	DET
hi-47	31	10	need	need	NOUN
hi-47	31	11	of	of	ADP
hi-47	31	12	time	time	NOUN
hi-47	31	13	and	and	CCONJ
hi-47	31	14	can	can	AUX
hi-47	31	15	not	not	PART
hi-47	31	16	be	be	AUX
hi-47	31	17	achieved	achieve	VERB
hi-47	31	18	without	without	ADP
hi-47	31	19	a	a	DET
hi-47	31	20	good	good	ADJ
hi-47	31	21	satisfaction	satisfaction	NOUN
hi-47	31	22	level	level	NOUN
hi-47	31	23	and	and	CCONJ
hi-47	31	24	loyalty	loyalty	NOUN
hi-47	31	25	of	of	ADP
hi-47	31	26	existing	exist	VERB
hi-47	31	27	customers	customer	NOUN
hi-47	31	28	(	(	PUNCT
hi-47	31	29	rahseed	rahseed	VERB
hi-47	31	30	et	et	PROPN
hi-47	31	31	al	al	PROPN
hi-47	31	32	.	.	PROPN
hi-47	31	33	,	,	PUNCT
hi-47	31	34	2012	2012	NUM
hi-47	31	35	)	)	PUNCT
hi-47	31	36	.	.	PUNCT
hi-47	32	1	customers	customer	NOUN
hi-47	32	2	relate	relate	VERB
hi-47	32	3	hamdard	hamdard	ADJ
hi-47	32	4	islamicus	islamicus	NOUN
hi-47	32	5	vol	vol	NOUN
hi-47	32	6	.	.	PUNCT
hi-47	33	1	xliii	xliii	PROPN
hi-47	33	2	,	,	PUNCT
hi-47	33	3	no	no	INTJ
hi-47	33	4	.	.	NOUN
hi-47	33	5	2	2	NUM
hi-47	33	6	47	47	NUM
hi-47	33	7	their	their	PRON
hi-47	33	8	expectation	expectation	NOUN
hi-47	33	9	to	to	ADP
hi-47	33	10	the	the	DET
hi-47	33	11	service	service	NOUN
hi-47	33	12	quality	quality	NOUN
hi-47	33	13	being	be	AUX
hi-47	33	14	provided	provide	VERB
hi-47	33	15	by	by	ADP
hi-47	33	16	their	their	PRON
hi-47	33	17	banks	bank	NOUN
hi-47	33	18	and	and	CCONJ
hi-47	33	19	to	to	PART
hi-47	33	20	achieve	achieve	VERB
hi-47	33	21	this	this	PRON
hi-47	33	22	,	,	PUNCT
hi-47	33	23	financial	financial	ADJ
hi-47	33	24	institutions	institution	NOUN
hi-47	33	25	are	be	AUX
hi-47	33	26	required	require	VERB
hi-47	33	27	to	to	PART
hi-47	33	28	properly	properly	ADV
hi-47	33	29	understand	understand	VERB
hi-47	33	30	the	the	DET
hi-47	33	31	needs	need	NOUN
hi-47	33	32	and	and	CCONJ
hi-47	33	33	expectations	expectation	NOUN
hi-47	33	34	of	of	ADP
hi-47	33	35	prospective	prospective	ADJ
hi-47	33	36	customers	customer	NOUN
hi-47	33	37	to	to	PART
hi-47	33	38	earn	earn	VERB
hi-47	33	39	their	their	PRON
hi-47	33	40	loyalty	loyalty	NOUN
hi-47	33	41	(	(	PUNCT
hi-47	33	42	wilson	wilson	PROPN
hi-47	33	43	,	,	PUNCT
hi-47	33	44	1995	1995	NUM
hi-47	33	45	)	)	PUNCT
hi-47	33	46	.	.	PUNCT
hi-47	34	1	keeping	keep	VERB
hi-47	34	2	with	with	ADP
hi-47	34	3	this	this	DET
hi-47	34	4	background	background	NOUN
hi-47	34	5	,	,	PUNCT
hi-47	34	6	this	this	DET
hi-47	34	7	study	study	NOUN
hi-47	34	8	tries	try	VERB
hi-47	34	9	to	to	PART
hi-47	34	10	study	study	VERB
hi-47	34	11	the	the	DET
hi-47	34	12	satisfaction	satisfaction	NOUN
hi-47	34	13	level	level	NOUN
hi-47	34	14	of	of	ADP
hi-47	34	15	customers	customer	NOUN
hi-47	34	16	and	and	CCONJ
hi-47	34	17	their	their	PRON
hi-47	34	18	loyalty	loyalty	NOUN
hi-47	34	19	within	within	ADP
hi-47	34	20	islamic	islamic	ADJ
hi-47	34	21	banking	banking	NOUN
hi-47	34	22	industry	industry	NOUN
hi-47	34	23	taking	take	VERB
hi-47	34	24	into	into	ADP
hi-47	34	25	consideration	consideration	NOUN
hi-47	34	26	some	some	DET
hi-47	34	27	important	important	ADJ
hi-47	34	28	attributes	attribute	NOUN
hi-47	34	29	of	of	ADP
hi-47	34	30	service	service	NOUN
hi-47	34	31	quality	quality	NOUN
hi-47	34	32	in	in	ADP
hi-47	34	33	pakistan	pakistan	PROPN
hi-47	34	34	.	.	PUNCT
hi-47	35	1	this	this	DET
hi-47	35	2	study	study	NOUN
hi-47	35	3	deals	deal	VERB
hi-47	35	4	with	with	ADP
hi-47	35	5	the	the	DET
hi-47	35	6	following	follow	VERB
hi-47	35	7	research	research	NOUN
hi-47	35	8	objectives	objective	NOUN
hi-47	35	9	:	:	PUNCT
hi-47	35	10	i.	i.	NOUN
hi-47	35	11	to	to	PART
hi-47	35	12	determine	determine	VERB
hi-47	35	13	the	the	DET
hi-47	35	14	factors	factor	NOUN
hi-47	35	15	that	that	PRON
hi-47	35	16	affect	affect	VERB
hi-47	35	17	quality	quality	NOUN
hi-47	35	18	of	of	ADP
hi-47	35	19	service	service	NOUN
hi-47	35	20	in	in	ADP
hi-47	35	21	islamic	islamic	ADJ
hi-47	35	22	banking	banking	NOUN
hi-47	35	23	sector	sector	NOUN
hi-47	35	24	of	of	ADP
hi-47	35	25	pakistan	pakistan	PROPN
hi-47	35	26	.	.	PUNCT
hi-47	36	1	ii	ii	PROPN
hi-47	36	2	.	.	PUNCT
hi-47	37	1	to	to	PART
hi-47	37	2	explore	explore	VERB
hi-47	37	3	whether	whether	SCONJ
hi-47	37	4	determinants	determinant	NOUN
hi-47	37	5	of	of	ADP
hi-47	37	6	service	service	NOUN
hi-47	37	7	quality	quality	NOUN
hi-47	37	8	have	have	VERB
hi-47	37	9	a	a	DET
hi-47	37	10	statistically	statistically	ADV
hi-47	37	11	significant	significant	ADJ
hi-47	37	12	impact	impact	NOUN
hi-47	37	13	on	on	ADP
hi-47	37	14	the	the	DET
hi-47	37	15	customer	customer	NOUN
hi-47	37	16	satisfaction	satisfaction	NOUN
hi-47	37	17	level	level	NOUN
hi-47	37	18	in	in	ADP
hi-47	37	19	islamic	islamic	ADJ
hi-47	37	20	banking	banking	NOUN
hi-47	37	21	sector	sector	NOUN
hi-47	37	22	of	of	ADP
hi-47	37	23	pakistan	pakistan	PROPN
hi-47	37	24	.	.	PUNCT
hi-47	38	1	iii	iii	X
hi-47	38	2	.	.	PUNCT
hi-47	38	3	to	to	PART
hi-47	38	4	examine	examine	VERB
hi-47	38	5	whether	whether	SCONJ
hi-47	38	6	customer	customer	NOUN
hi-47	38	7	satisfaction	satisfaction	NOUN
hi-47	38	8	leads	lead	VERB
hi-47	38	9	to	to	ADP
hi-47	38	10	customer	customer	NOUN
hi-47	38	11	loyalty	loyalty	NOUN
hi-47	38	12	in	in	ADP
hi-47	38	13	the	the	DET
hi-47	38	14	context	context	NOUN
hi-47	38	15	of	of	ADP
hi-47	38	16	islamic	islamic	ADJ
hi-47	38	17	banking	banking	NOUN
hi-47	38	18	sector	sector	NOUN
hi-47	38	19	of	of	ADP
hi-47	38	20	pakistan	pakistan	PROPN
hi-47	38	21	.	.	PUNCT
hi-47	39	1	there	there	PRON
hi-47	39	2	are	be	VERB
hi-47	39	3	number	number	NOUN
hi-47	39	4	of	of	ADP
hi-47	39	5	studies	study	NOUN
hi-47	39	6	available	available	ADJ
hi-47	39	7	related	relate	VERB
hi-47	39	8	to	to	ADP
hi-47	39	9	conventional	conventional	ADJ
hi-47	39	10	banking	banking	NOUN
hi-47	39	11	system	system	NOUN
hi-47	39	12	stream	stream	NOUN
hi-47	39	13	,	,	PUNCT
hi-47	39	14	however	however	ADV
hi-47	39	15	,	,	PUNCT
hi-47	39	16	very	very	ADV
hi-47	39	17	precise	precise	ADJ
hi-47	39	18	research	research	NOUN
hi-47	39	19	work	work	NOUN
hi-47	39	20	is	be	AUX
hi-47	39	21	available	available	ADJ
hi-47	39	22	regarding	regard	VERB
hi-47	39	23	to	to	ADP
hi-47	39	24	islamic	islamic	ADJ
hi-47	39	25	banking	banking	NOUN
hi-47	39	26	system	system	NOUN
hi-47	39	27	for	for	ADP
hi-47	39	28	the	the	DET
hi-47	39	29	last	last	ADJ
hi-47	39	30	few	few	ADJ
hi-47	39	31	years	year	NOUN
hi-47	39	32	on	on	ADP
hi-47	39	33	the	the	DET
hi-47	39	34	islamic	islamic	ADJ
hi-47	39	35	banking	banking	NOUN
hi-47	39	36	system	system	NOUN
hi-47	39	37	as	as	ADP
hi-47	39	38	per	per	ADP
hi-47	39	39	my	my	PRON
hi-47	39	40	knowledge	knowledge	NOUN
hi-47	39	41	.	.	PUNCT
hi-47	40	1	this	this	DET
hi-47	40	2	study	study	NOUN
hi-47	40	3	is	be	AUX
hi-47	40	4	conducted	conduct	VERB
hi-47	40	5	to	to	PART
hi-47	40	6	cover	cover	VERB
hi-47	40	7	the	the	DET
hi-47	40	8	gap	gap	NOUN
hi-47	40	9	and	and	CCONJ
hi-47	40	10	check	check	VERB
hi-47	40	11	service	service	NOUN
hi-47	40	12	quality	quality	NOUN
hi-47	40	13	impact	impact	NOUN
hi-47	40	14	on	on	ADP
hi-47	40	15	customer	customer	NOUN
hi-47	40	16	’s	’s	PART
hi-47	40	17	satisfaction	satisfaction	NOUN
hi-47	40	18	in	in	ADP
hi-47	40	19	this	this	DET
hi-47	40	20	era	era	NOUN
hi-47	40	21	where	where	SCONJ
hi-47	40	22	conventional	conventional	ADJ
hi-47	40	23	banks	bank	NOUN
hi-47	40	24	also	also	ADV
hi-47	40	25	moved	move	VERB
hi-47	40	26	parallel	parallel	ADJ
hi-47	40	27	to	to	ADP
hi-47	40	28	islamic	islamic	VERB
hi-47	40	29	windows/	windows/	NUM
hi-47	40	30	branches	branch	NOUN
hi-47	40	31	.	.	PUNCT
hi-47	41	1	this	this	DET
hi-47	41	2	study	study	NOUN
hi-47	41	3	,	,	PUNCT
hi-47	41	4	like	like	ADP
hi-47	41	5	earlier	early	ADJ
hi-47	41	6	researches	research	NOUN
hi-47	41	7	,	,	PUNCT
hi-47	41	8	not	not	PART
hi-47	41	9	only	only	ADV
hi-47	41	10	taken	take	VERB
hi-47	41	11	full	full	ADV
hi-47	41	12	-	-	PUNCT
hi-47	41	13	fledged	fledged	ADJ
hi-47	41	14	islamic	islamic	ADJ
hi-47	41	15	banks	bank	NOUN
hi-47	41	16	to	to	PART
hi-47	41	17	represent	represent	VERB
hi-47	41	18	the	the	DET
hi-47	41	19	whole	whole	ADJ
hi-47	41	20	islamic	islamic	ADJ
hi-47	41	21	banking	banking	NOUN
hi-47	41	22	stream	stream	NOUN
hi-47	41	23	but	but	CCONJ
hi-47	41	24	also	also	ADV
hi-47	41	25	consider	consider	VERB
hi-47	41	26	conventional	conventional	ADJ
hi-47	41	27	banks	bank	NOUN
hi-47	41	28	providing	provide	VERB
hi-47	41	29	islamic	islamic	ADJ
hi-47	41	30	window	window	NOUN
hi-47	41	31	operations	operation	NOUN
hi-47	41	32	.	.	PUNCT
hi-47	42	1	moreover	moreover	ADV
hi-47	42	2	,	,	PUNCT
hi-47	42	3	sbp	sbp	PROPN
hi-47	42	4	vision	vision	NOUN
hi-47	42	5	2020	2020	NUM
hi-47	42	6	also	also	ADV
hi-47	42	7	evolves	evolve	VERB
hi-47	42	8	a	a	DET
hi-47	42	9	stable	stable	ADJ
hi-47	42	10	and	and	CCONJ
hi-47	42	11	distinct	distinct	ADJ
hi-47	42	12	islamic	islamic	ADJ
hi-47	42	13	banking	banking	NOUN
hi-47	42	14	system	system	NOUN
hi-47	42	15	based	base	VERB
hi-47	42	16	on	on	ADP
hi-47	42	17	shariah	shariah	PROPN
hi-47	42	18	principles	principle	NOUN
hi-47	42	19	.	.	PUNCT
hi-47	43	1	thus	thus	ADV
hi-47	43	2	,	,	PUNCT
hi-47	43	3	it	it	PRON
hi-47	43	4	is	be	AUX
hi-47	43	5	vital	vital	ADJ
hi-47	43	6	to	to	PART
hi-47	43	7	conduct	conduct	VERB
hi-47	43	8	study	study	NOUN
hi-47	43	9	on	on	ADP
hi-47	43	10	service	service	NOUN
hi-47	43	11	quality	quality	NOUN
hi-47	43	12	attributes	attribute	NOUN
hi-47	43	13	and	and	CCONJ
hi-47	43	14	check	check	VERB
hi-47	43	15	its	its	PRON
hi-47	43	16	influence	influence	NOUN
hi-47	43	17	on	on	ADP
hi-47	43	18	customer	customer	NOUN
hi-47	43	19	’s	’s	PART
hi-47	43	20	satisfaction	satisfaction	NOUN
hi-47	43	21	for	for	ADP
hi-47	43	22	its	its	PRON
hi-47	43	23	practical	practical	ADJ
hi-47	43	24	implementation	implementation	NOUN
hi-47	43	25	over	over	ADP
hi-47	43	26	the	the	DET
hi-47	43	27	period	period	NOUN
hi-47	43	28	.	.	PUNCT
hi-47	44	1	this	this	DET
hi-47	44	2	gap	gap	NOUN
hi-47	44	3	stimulated	stimulate	VERB
hi-47	44	4	the	the	DET
hi-47	44	5	researchers	researcher	NOUN
hi-47	44	6	to	to	PART
hi-47	44	7	conduct	conduct	VERB
hi-47	44	8	a	a	DET
hi-47	44	9	study	study	NOUN
hi-47	44	10	in	in	ADP
hi-47	44	11	islamic	islamic	ADJ
hi-47	44	12	banking	banking	NOUN
hi-47	44	13	domain	domain	NOUN
hi-47	44	14	.	.	PUNCT
hi-47	45	1	section	section	NOUN
hi-47	45	2	i	i	PRON
hi-47	45	3	presents	present	VERB
hi-47	45	4	overview	overview	NOUN
hi-47	45	5	concerning	concern	VERB
hi-47	45	6	islamic	islamic	ADJ
hi-47	45	7	banking	banking	NOUN
hi-47	45	8	sector	sector	NOUN
hi-47	45	9	in	in	ADP
hi-47	45	10	pakistan	pakistan	PROPN
hi-47	45	11	.	.	PUNCT
hi-47	46	1	section	section	PROPN
hi-47	46	2	ii	ii	PROPN
hi-47	46	3	consists	consist	VERB
hi-47	46	4	upon	upon	SCONJ
hi-47	46	5	a	a	DET
hi-47	46	6	rigorous	rigorous	ADJ
hi-47	46	7	literature	literature	NOUN
hi-47	46	8	review	review	NOUN
hi-47	46	9	.	.	PUNCT
hi-47	47	1	section	section	NOUN
hi-47	47	2	iii	iii	PROPN
hi-47	47	3	defines	define	VERB
hi-47	47	4	the	the	DET
hi-47	47	5	research	research	NOUN
hi-47	47	6	methodology	methodology	NOUN
hi-47	47	7	.	.	PUNCT
hi-47	48	1	section	section	NOUN
hi-47	48	2	iv	iv	PRON
hi-47	48	3	provides	provide	VERB
hi-47	48	4	discussion	discussion	NOUN
hi-47	48	5	on	on	ADP
hi-47	48	6	the	the	DET
hi-47	48	7	research	research	NOUN
hi-47	48	8	findings	finding	NOUN
hi-47	48	9	.	.	PUNCT
hi-47	49	1	lastly	lastly	ADV
hi-47	49	2	,	,	PUNCT
hi-47	49	3	section	section	NOUN
hi-47	49	4	v	v	NOUN
hi-47	49	5	is	be	AUX
hi-47	49	6	based	base	VERB
hi-47	49	7	on	on	ADP
hi-47	49	8	conclusion	conclusion	NOUN
hi-47	49	9	and	and	CCONJ
hi-47	49	10	recommendations	recommendation	NOUN
hi-47	49	11	.	.	PUNCT
hi-47	50	1	literature	literature	NOUN
hi-47	50	2	review	review	NOUN
hi-47	50	3	customer	customer	NOUN
hi-47	50	4	relationship	relationship	NOUN
hi-47	50	5	management	management	NOUN
hi-47	50	6	(	(	PUNCT
hi-47	50	7	crm	crm	NOUN
hi-47	50	8	)	)	PUNCT
hi-47	50	9	is	be	AUX
hi-47	50	10	defined	define	VERB
hi-47	50	11	by	by	ADP
hi-47	50	12	many	many	ADJ
hi-47	50	13	48	48	NUM
hi-47	50	14	role	role	NOUN
hi-47	50	15	of	of	ADP
hi-47	50	16	service	service	NOUN
hi-47	50	17	quality	quality	NOUN
hi-47	50	18	...	...	PUNCT
hi-47	51	1	researchers	researcher	NOUN
hi-47	51	2	in	in	ADP
hi-47	51	3	different	different	ADJ
hi-47	51	4	ways	way	NOUN
hi-47	51	5	,	,	PUNCT
hi-47	51	6	say	say	VERB
hi-47	51	7	kirmaci	kirmaci	NOUN
hi-47	51	8	(	(	PUNCT
hi-47	51	9	2012	2012	NUM
hi-47	51	10	)	)	PUNCT
hi-47	51	11	stated	state	VERB
hi-47	51	12	that	that	SCONJ
hi-47	51	13	it	it	PRON
hi-47	51	14	is	be	AUX
hi-47	51	15	an	an	DET
hi-47	51	16	organizational	organizational	ADJ
hi-47	51	17	business	business	NOUN
hi-47	51	18	strategy	strategy	NOUN
hi-47	51	19	focused	focus	VERB
hi-47	51	20	to	to	PART
hi-47	51	21	help	help	VERB
hi-47	51	22	management	management	NOUN
hi-47	51	23	in	in	ADP
hi-47	51	24	developing	develop	VERB
hi-47	51	25	customer	customer	NOUN
hi-47	51	26	oriented	orient	VERB
hi-47	51	27	teams	team	NOUN
hi-47	51	28	and	and	CCONJ
hi-47	51	29	systems	system	NOUN
hi-47	51	30	which	which	PRON
hi-47	51	31	are	be	AUX
hi-47	51	32	customer	customer	NOUN
hi-47	51	33	oriented	orient	VERB
hi-47	51	34	and	and	CCONJ
hi-47	51	35	help	help	VERB
hi-47	51	36	to	to	PART
hi-47	51	37	provide	provide	VERB
hi-47	51	38	customers	customer	NOUN
hi-47	51	39	with	with	ADP
hi-47	51	40	best	good	ADJ
hi-47	51	41	of	of	ADP
hi-47	51	42	their	their	PRON
hi-47	51	43	services	service	NOUN
hi-47	51	44	and	and	CCONJ
hi-47	51	45	products	product	NOUN
hi-47	51	46	.	.	PUNCT
hi-47	52	1	it	it	PRON
hi-47	52	2	is	be	AUX
hi-47	52	3	organizational	organizational	ADJ
hi-47	52	4	strategy	strategy	NOUN
hi-47	52	5	for	for	ADP
hi-47	52	6	customer	customer	NOUN
hi-47	52	7	communication	communication	NOUN
hi-47	52	8	on	on	ADP
hi-47	52	9	proper	proper	ADJ
hi-47	52	10	and	and	CCONJ
hi-47	52	11	consistent	consistent	ADJ
hi-47	52	12	basis	basis	NOUN
hi-47	52	13	for	for	ADP
hi-47	52	14	the	the	DET
hi-47	52	15	sake	sake	NOUN
hi-47	52	16	of	of	ADP
hi-47	52	17	getting	get	VERB
hi-47	52	18	sales	sale	NOUN
hi-47	52	19	incentives	incentive	NOUN
hi-47	52	20	(	(	PUNCT
hi-47	52	21	azzam	azzam	PROPN
hi-47	52	22	,	,	PUNCT
hi-47	52	23	2014	2014	NUM
hi-47	52	24	)	)	PUNCT
hi-47	52	25	.	.	PUNCT
hi-47	53	1	bozgeyik	bozgeyik	PROPN
hi-47	53	2	et	et	PROPN
hi-47	53	3	al	al	PROPN
hi-47	53	4	.	.	PROPN
hi-47	54	1	(	(	PUNCT
hi-47	54	2	2005	2005	NUM
hi-47	54	3	)	)	PUNCT
hi-47	54	4	argued	argue	VERB
hi-47	54	5	that	that	SCONJ
hi-47	54	6	it	it	PRON
hi-47	54	7	is	be	AUX
hi-47	54	8	organizational	organizational	ADJ
hi-47	54	9	strategy	strategy	NOUN
hi-47	54	10	to	to	PART
hi-47	54	11	follow	follow	VERB
hi-47	54	12	its	its	PRON
hi-47	54	13	customers	customer	NOUN
hi-47	54	14	to	to	PART
hi-47	54	15	gain	gain	VERB
hi-47	54	16	revenues	revenue	NOUN
hi-47	54	17	,	,	PUNCT
hi-47	54	18	meet	meet	VERB
hi-47	54	19	their	their	PRON
hi-47	54	20	expenses	expense	NOUN
hi-47	54	21	and	and	CCONJ
hi-47	54	22	to	to	PART
hi-47	54	23	obtain	obtain	VERB
hi-47	54	24	market	market	NOUN
hi-47	54	25	shares	share	NOUN
hi-47	54	26	by	by	ADP
hi-47	54	27	grasping	grasp	VERB
hi-47	54	28	the	the	DET
hi-47	54	29	opportunities	opportunity	NOUN
hi-47	54	30	exist	exist	VERB
hi-47	54	31	in	in	ADP
hi-47	54	32	target	target	NOUN
hi-47	54	33	market	market	NOUN
hi-47	54	34	.	.	PUNCT
hi-47	55	1	the	the	DET
hi-47	55	2	cooperation	cooperation	NOUN
hi-47	55	3	and	and	CCONJ
hi-47	55	4	coordination	coordination	NOUN
hi-47	55	5	between	between	ADP
hi-47	55	6	all	all	DET
hi-47	55	7	the	the	DET
hi-47	55	8	customers	customer	NOUN
hi-47	55	9	and	and	CCONJ
hi-47	55	10	all	all	DET
hi-47	55	11	business	business	NOUN
hi-47	55	12	departments	department	NOUN
hi-47	55	13	is	be	AUX
hi-47	55	14	the	the	DET
hi-47	55	15	main	main	ADJ
hi-47	55	16	aim	aim	NOUN
hi-47	55	17	of	of	ADP
hi-47	55	18	the	the	DET
hi-47	55	19	customers	customer	NOUN
hi-47	55	20	-	-	PUNCT
hi-47	55	21	oriented	orient	VERB
hi-47	55	22	relationship	relationship	NOUN
hi-47	55	23	management	management	NOUN
hi-47	55	24	(	(	PUNCT
hi-47	55	25	bozgeyik	bozgeyik	PROPN
hi-47	55	26	et	et	PROPN
hi-47	55	27	al	al	PROPN
hi-47	55	28	.	.	PROPN
hi-47	55	29	,	,	PUNCT
hi-47	55	30	2005	2005	NUM
hi-47	55	31	)	)	PUNCT
hi-47	55	32	.	.	PUNCT
hi-47	56	1	for	for	ADP
hi-47	56	2	an	an	DET
hi-47	56	3	organization	organization	NOUN
hi-47	56	4	,	,	PUNCT
hi-47	56	5	crm	crm	PROPN
hi-47	56	6	is	be	AUX
hi-47	56	7	key	key	ADJ
hi-47	56	8	driver	driver	NOUN
hi-47	56	9	to	to	PART
hi-47	56	10	convert	convert	VERB
hi-47	56	11	their	their	PRON
hi-47	56	12	current	current	ADJ
hi-47	56	13	consumers	consumer	NOUN
hi-47	56	14	into	into	ADP
hi-47	56	15	loyal	loyal	ADJ
hi-47	56	16	satisfied	satisfied	ADJ
hi-47	56	17	customers	customer	NOUN
hi-47	56	18	(	(	PUNCT
hi-47	56	19	bozkurt	bozkurt	PROPN
hi-47	56	20	,	,	PUNCT
hi-47	56	21	2000	2000	NUM
hi-47	56	22	)	)	PUNCT
hi-47	56	23	.	.	PUNCT
hi-47	57	1	the	the	DET
hi-47	57	2	main	main	ADJ
hi-47	57	3	focus	focus	NOUN
hi-47	57	4	of	of	ADP
hi-47	57	5	providing	provide	VERB
hi-47	57	6	quality	quality	NOUN
hi-47	57	7	service	service	NOUN
hi-47	57	8	is	be	AUX
hi-47	57	9	to	to	PART
hi-47	57	10	make	make	VERB
hi-47	57	11	business	business	NOUN
hi-47	57	12	profitable	profitable	ADJ
hi-47	57	13	,	,	PUNCT
hi-47	57	14	building	build	VERB
hi-47	57	15	long	long	ADJ
hi-47	57	16	term	term	NOUN
hi-47	57	17	customers	customer	NOUN
hi-47	57	18	relationship	relationship	VERB
hi-47	57	19	with	with	ADP
hi-47	57	20	the	the	DET
hi-47	57	21	focus	focus	NOUN
hi-47	57	22	of	of	ADP
hi-47	57	23	increasing	increase	VERB
hi-47	57	24	productivity	productivity	NOUN
hi-47	57	25	of	of	ADP
hi-47	57	26	firm	firm	NOUN
hi-47	57	27	to	to	PART
hi-47	57	28	lower	lower	VERB
hi-47	57	29	overall	overall	ADJ
hi-47	57	30	cost	cost	NOUN
hi-47	57	31	,	,	PUNCT
hi-47	57	32	and	and	CCONJ
hi-47	57	33	to	to	PART
hi-47	57	34	create	create	VERB
hi-47	57	35	differentiation	differentiation	NOUN
hi-47	57	36	or	or	CCONJ
hi-47	57	37	customization	customization	NOUN
hi-47	57	38	by	by	ADP
hi-47	57	39	meeting	meet	VERB
hi-47	57	40	the	the	DET
hi-47	57	41	customer	customer	NOUN
hi-47	57	42	needs	need	NOUN
hi-47	57	43	and	and	CCONJ
hi-47	57	44	demands	demand	NOUN
hi-47	57	45	(	(	PUNCT
hi-47	57	46	ergunda	ergunda	ADV
hi-47	57	47	,	,	PUNCT
hi-47	57	48	2003	2003	NUM
hi-47	57	49	)	)	PUNCT
hi-47	57	50	.	.	PUNCT
hi-47	58	1	crm	crm	PROPN
hi-47	58	2	results	result	NOUN
hi-47	58	3	in	in	ADP
hi-47	58	4	customer	customer	NOUN
hi-47	58	5	loyalty	loyalty	NOUN
hi-47	58	6	as	as	SCONJ
hi-47	58	7	it	it	PRON
hi-47	58	8	promotes	promote	VERB
hi-47	58	9	learning	learn	VERB
hi-47	58	10	customer	customer	NOUN
hi-47	58	11	’s	’s	PART
hi-47	58	12	needs	need	NOUN
hi-47	58	13	,	,	PUNCT
hi-47	58	14	expectations	expectation	NOUN
hi-47	58	15	and	and	CCONJ
hi-47	58	16	by	by	ADP
hi-47	58	17	meeting	meet	VERB
hi-47	58	18	their	their	PRON
hi-47	58	19	requirements	requirement	NOUN
hi-47	58	20	they	they	PRON
hi-47	58	21	try	try	VERB
hi-47	58	22	to	to	PART
hi-47	58	23	achieve	achieve	VERB
hi-47	58	24	competitive	competitive	ADJ
hi-47	58	25	advantage	advantage	NOUN
hi-47	58	26	(	(	PUNCT
hi-47	58	27	holloway	holloway	PROPN
hi-47	58	28	,	,	PUNCT
hi-47	58	29	2002	2002	NUM
hi-47	58	30	)	)	PUNCT
hi-47	58	31	.	.	PUNCT
hi-47	59	1	it	it	PRON
hi-47	59	2	is	be	AUX
hi-47	59	3	services	service	NOUN
hi-47	59	4	or	or	CCONJ
hi-47	59	5	products	product	NOUN
hi-47	59	6	offered	offer	VERB
hi-47	59	7	to	to	ADP
hi-47	59	8	customer	customer	NOUN
hi-47	59	9	and	and	CCONJ
hi-47	59	10	their	their	PRON
hi-47	59	11	expectations	expectation	NOUN
hi-47	59	12	upon	upon	SCONJ
hi-47	59	13	which	which	PRON
hi-47	59	14	customer	customer	NOUN
hi-47	59	15	satisfaction	satisfaction	NOUN
hi-47	59	16	depends	depend	VERB
hi-47	59	17	if	if	SCONJ
hi-47	59	18	products	product	NOUN
hi-47	59	19	or	or	CCONJ
hi-47	59	20	services	service	NOUN
hi-47	59	21	above	above	ADP
hi-47	59	22	their	their	PRON
hi-47	59	23	expectations	expectation	NOUN
hi-47	59	24	they	they	PRON
hi-47	59	25	got	get	VERB
hi-47	59	26	satisfied	satisfied	ADJ
hi-47	59	27	and	and	CCONJ
hi-47	59	28	eventually	eventually	ADV
hi-47	59	29	become	become	VERB
hi-47	59	30	loyal	loyal	ADJ
hi-47	59	31	(	(	PUNCT
hi-47	59	32	galbreath	galbreath	NOUN
hi-47	59	33	&	&	CCONJ
hi-47	59	34	rogers	roger	NOUN
hi-47	59	35	,	,	PUNCT
hi-47	59	36	1999	1999	NUM
hi-47	59	37	)	)	PUNCT
hi-47	59	38	.	.	PUNCT
hi-47	60	1	gurbuz	gurbuz	NOUN
hi-47	60	2	(	(	PUNCT
hi-47	60	3	2008	2008	NUM
hi-47	60	4	)	)	PUNCT
hi-47	60	5	stated	state	VERB
hi-47	60	6	that	that	SCONJ
hi-47	60	7	customer	customer	NOUN
hi-47	60	8	satisfaction	satisfaction	NOUN
hi-47	60	9	and	and	CCONJ
hi-47	60	10	relationship	relationship	NOUN
hi-47	60	11	management	management	NOUN
hi-47	60	12	become	become	VERB
hi-47	60	13	an	an	DET
hi-47	60	14	important	important	ADJ
hi-47	60	15	in	in	ADP
hi-47	60	16	case	case	NOUN
hi-47	60	17	of	of	ADP
hi-47	60	18	banking	banking	NOUN
hi-47	60	19	sector	sector	NOUN
hi-47	60	20	and	and	CCONJ
hi-47	60	21	their	their	PRON
hi-47	60	22	need	need	NOUN
hi-47	60	23	to	to	PART
hi-47	60	24	retain	retain	VERB
hi-47	60	25	and	and	CCONJ
hi-47	60	26	build	build	VERB
hi-47	60	27	positive	positive	ADJ
hi-47	60	28	relations	relation	NOUN
hi-47	60	29	with	with	ADP
hi-47	60	30	their	their	PRON
hi-47	60	31	potiential	potiential	ADJ
hi-47	60	32	customers	customer	NOUN
hi-47	60	33	.	.	PUNCT
hi-47	61	1	the	the	DET
hi-47	61	2	banks	bank	NOUN
hi-47	61	3	and	and	CCONJ
hi-47	61	4	other	other	ADJ
hi-47	61	5	financial	financial	ADJ
hi-47	61	6	institutions	institution	NOUN
hi-47	61	7	have	have	VERB
hi-47	61	8	direct	direct	ADJ
hi-47	61	9	connections	connection	NOUN
hi-47	61	10	and	and	CCONJ
hi-47	61	11	dealings	dealing	NOUN
hi-47	61	12	with	with	ADP
hi-47	61	13	customers	customer	NOUN
hi-47	61	14	,	,	PUNCT
hi-47	61	15	so	so	ADV
hi-47	61	16	to	to	PART
hi-47	61	17	build	build	VERB
hi-47	61	18	loyal	loyal	ADJ
hi-47	61	19	customer	customer	NOUN
hi-47	61	20	association	association	NOUN
hi-47	61	21	with	with	ADP
hi-47	61	22	clients	client	NOUN
hi-47	61	23	they	they	PRON
hi-47	61	24	try	try	VERB
hi-47	61	25	to	to	PART
hi-47	61	26	differentiate	differentiate	VERB
hi-47	61	27	themselves	themselves	PRON
hi-47	61	28	on	on	ADP
hi-47	61	29	the	the	DET
hi-47	61	30	bases	basis	NOUN
hi-47	61	31	of	of	ADP
hi-47	61	32	their	their	PRON
hi-47	61	33	services	service	NOUN
hi-47	61	34	to	to	ADP
hi-47	61	35	their	their	PRON
hi-47	61	36	customers	customer	NOUN
hi-47	61	37	and	and	CCONJ
hi-47	61	38	continuous	continuous	ADJ
hi-47	61	39	improvements	improvement	NOUN
hi-47	61	40	going	go	VERB
hi-47	61	41	on	on	ADV
hi-47	61	42	there	there	ADV
hi-47	61	43	for	for	ADP
hi-47	61	44	it	it	PRON
hi-47	61	45	(	(	PUNCT
hi-47	61	46	rouholamini	rouholamini	PROPN
hi-47	61	47	&	&	CCONJ
hi-47	61	48	venkatesh	venkatesh	PROPN
hi-47	61	49	,	,	PUNCT
hi-47	61	50	2011	2011	NUM
hi-47	61	51	)	)	PUNCT
hi-47	61	52	.	.	PUNCT
hi-47	62	1	it	it	PRON
hi-47	62	2	is	be	AUX
hi-47	62	3	acknowledged	acknowledge	VERB
hi-47	62	4	that	that	SCONJ
hi-47	62	5	conventional	conventional	ADJ
hi-47	62	6	banks	bank	NOUN
hi-47	62	7	where	where	SCONJ
hi-47	62	8	shariah	shariah	PROPN
hi-47	62	9	compliance	compliance	NOUN
hi-47	62	10	would	would	AUX
hi-47	62	11	not	not	PART
hi-47	62	12	be	be	AUX
hi-47	62	13	practiced	practice	VERB
hi-47	62	14	often	often	ADV
hi-47	62	15	have	have	VERB
hi-47	62	16	strong	strong	ADJ
hi-47	62	17	customer	customer	NOUN
hi-47	62	18	satisfaction	satisfaction	NOUN
hi-47	62	19	levels	level	NOUN
hi-47	62	20	(	(	PUNCT
hi-47	62	21	mahamad	mahamad	NOUN
hi-47	62	22	&	&	CCONJ
hi-47	62	23	ramayah	ramayah	NOUN
hi-47	62	24	,	,	PUNCT
hi-47	62	25	2010	2010	NUM
hi-47	62	26	)	)	PUNCT
hi-47	62	27	.	.	PUNCT
hi-47	63	1	othman	othman	PROPN
hi-47	63	2	and	and	CCONJ
hi-47	63	3	owen	owen	PROPN
hi-47	63	4	(	(	PUNCT
hi-47	63	5	2001	2001	NUM
hi-47	63	6	)	)	PUNCT
hi-47	63	7	conducted	conduct	VERB
hi-47	63	8	a	a	DET
hi-47	63	9	research	research	NOUN
hi-47	63	10	work	work	NOUN
hi-47	63	11	to	to	PART
hi-47	63	12	investigate	investigate	VERB
hi-47	63	13	service	service	NOUN
hi-47	63	14	quality	quality	NOUN
hi-47	63	15	influence	influence	NOUN
hi-47	63	16	on	on	ADP
hi-47	63	17	satisfaction	satisfaction	NOUN
hi-47	63	18	in	in	ADP
hi-47	63	19	islamic	islamic	ADJ
hi-47	63	20	banks	bank	NOUN
hi-47	63	21	.	.	PUNCT
hi-47	64	1	shariah	shariah	PROPN
hi-47	64	2	compliance	compliance	NOUN
hi-47	64	3	is	be	AUX
hi-47	64	4	assumed	assume	VERB
hi-47	64	5	as	as	ADP
hi-47	64	6	a	a	DET
hi-47	64	7	sixth	sixth	ADJ
hi-47	64	8	type	type	NOUN
hi-47	64	9	of	of	ADP
hi-47	64	10	service	service	NOUN
hi-47	64	11	quality	quality	NOUN
hi-47	64	12	by	by	ADP
hi-47	64	13	some	some	DET
hi-47	64	14	researchers	researcher	NOUN
hi-47	64	15	.	.	PUNCT
hi-47	65	1	in	in	ADP
hi-47	65	2	most	most	ADJ
hi-47	65	3	of	of	ADP
hi-47	65	4	the	the	DET
hi-47	65	5	cases	case	NOUN
hi-47	65	6	servqual	servqual	ADJ
hi-47	65	7	is	be	AUX
hi-47	65	8	used	use	VERB
hi-47	65	9	to	to	PART
hi-47	65	10	judge	judge	VERB
hi-47	65	11	the	the	DET
hi-47	65	12	service	service	NOUN
hi-47	65	13	quality	quality	NOUN
hi-47	65	14	to	to	PART
hi-47	65	15	find	find	VERB
hi-47	65	16	the	the	DET
hi-47	65	17	impact	impact	NOUN
hi-47	65	18	on	on	ADP
hi-47	65	19	satisfaction	satisfaction	NOUN
hi-47	65	20	of	of	ADP
hi-47	65	21	customer	customer	NOUN
hi-47	65	22	and	and	CCONJ
hi-47	65	23	ultimately	ultimately	ADV
hi-47	65	24	on	on	ADP
hi-47	65	25	their	their	PRON
hi-47	65	26	loyalty	loyalty	NOUN
hi-47	65	27	while	while	SCONJ
hi-47	65	28	certain	certain	ADJ
hi-47	65	29	uses	use	VERB
hi-47	65	30	carter	carter	NOUN
hi-47	65	31	as	as	ADP
hi-47	65	32	a	a	DET
hi-47	65	33	scale	scale	NOUN
hi-47	65	34	that	that	PRON
hi-47	65	35	is	be	AUX
hi-47	65	36	a	a	DET
hi-47	65	37	modified	modify	VERB
hi-47	65	38	form	form	NOUN
hi-47	65	39	of	of	ADP
hi-47	65	40	servqual	servqual	ADJ
hi-47	65	41	which	which	PRON
hi-47	65	42	have	have	VERB
hi-47	65	43	six	six	NUM
hi-47	65	44	dimensions	dimension	NOUN
hi-47	65	45	along	along	ADP
hi-47	65	46	hamdard	hamdard	ADJ
hi-47	65	47	islamicus	islamicus	NOUN
hi-47	65	48	vol	vol	NOUN
hi-47	65	49	.	.	PUNCT
hi-47	66	1	xliii	xliii	PROPN
hi-47	66	2	,	,	PUNCT
hi-47	66	3	no	no	INTJ
hi-47	66	4	.	.	NOUN
hi-47	66	5	2	2	NUM
hi-47	66	6	49	49	NUM
hi-47	66	7	with	with	ADP
hi-47	66	8	the	the	DET
hi-47	66	9	shariah	shariah	PROPN
hi-47	66	10	compliance	compliance	NOUN
hi-47	66	11	factor	factor	NOUN
hi-47	66	12	.	.	PUNCT
hi-47	67	1	earlier	early	ADJ
hi-47	67	2	researches	research	NOUN
hi-47	67	3	revealed	reveal	VERB
hi-47	67	4	that	that	SCONJ
hi-47	67	5	the	the	DET
hi-47	67	6	servqual	servqual	ADJ
hi-47	67	7	scale	scale	NOUN
hi-47	67	8	instrument	instrument	NOUN
hi-47	67	9	with	with	ADP
hi-47	67	10	carter	carter	PROPN
hi-47	67	11	scale	scale	NOUN
hi-47	67	12	addition	addition	NOUN
hi-47	67	13	having	have	VERB
hi-47	67	14	significant	significant	ADJ
hi-47	67	15	results	result	NOUN
hi-47	67	16	become	become	VERB
hi-47	67	17	efficient	efficient	ADJ
hi-47	67	18	determinants	determinant	NOUN
hi-47	67	19	for	for	ADP
hi-47	67	20	the	the	DET
hi-47	67	21	customer	customer	NOUN
hi-47	67	22	satisfaction	satisfaction	NOUN
hi-47	67	23	.	.	PUNCT
hi-47	68	1	first	first	ADV
hi-47	68	2	,	,	PUNCT
hi-47	68	3	othman	othman	ADJ
hi-47	68	4	and	and	CCONJ
hi-47	68	5	owen	owen	PROPN
hi-47	68	6	(	(	PUNCT
hi-47	68	7	2002	2002	NUM
hi-47	68	8	)	)	PUNCT
hi-47	68	9	examined	examine	VERB
hi-47	68	10	customer	customer	NOUN
hi-47	68	11	satisfaction	satisfaction	NOUN
hi-47	68	12	in	in	ADP
hi-47	68	13	shariah	shariah	PROPN
hi-47	68	14	based	base	VERB
hi-47	68	15	financial	financial	ADJ
hi-47	68	16	institutes	institute	NOUN
hi-47	68	17	.	.	PUNCT
hi-47	69	1	in	in	ADP
hi-47	69	2	malaysia	malaysia	PROPN
hi-47	69	3	,	,	PUNCT
hi-47	69	4	to	to	PART
hi-47	69	5	check	check	VERB
hi-47	69	6	the	the	DET
hi-47	69	7	customer	customer	NOUN
hi-47	69	8	satisfaction	satisfaction	NOUN
hi-47	69	9	on	on	ADP
hi-47	69	10	service	service	NOUN
hi-47	69	11	quality	quality	NOUN
hi-47	69	12	basis	basis	NOUN
hi-47	69	13	tahir	tahir	PROPN
hi-47	69	14	,	,	PUNCT
hi-47	69	15	bakar	bakar	PROPN
hi-47	69	16	,	,	PUNCT
hi-47	69	17	ismail	ismail	PROPN
hi-47	69	18	and	and	CCONJ
hi-47	69	19	wan	wan	PROPN
hi-47	69	20	(	(	PUNCT
hi-47	69	21	2006	2006	NUM
hi-47	69	22	)	)	PUNCT
hi-47	69	23	used	use	VERB
hi-47	69	24	the	the	DET
hi-47	69	25	modified	modify	VERB
hi-47	69	26	version	version	NOUN
hi-47	69	27	of	of	ADP
hi-47	69	28	servqual	servqual	ADJ
hi-47	69	29	and	and	CCONJ
hi-47	69	30	conclude	conclude	VERB
hi-47	69	31	that	that	SCONJ
hi-47	69	32	customers	customer	NOUN
hi-47	69	33	are	be	AUX
hi-47	69	34	unsatisfied	unsatisfied	ADJ
hi-47	69	35	to	to	ADP
hi-47	69	36	the	the	DET
hi-47	69	37	service	service	NOUN
hi-47	69	38	qualities	quality	NOUN
hi-47	69	39	offered	offer	VERB
hi-47	69	40	by	by	ADP
hi-47	69	41	islamic	islamic	ADJ
hi-47	69	42	banks	bank	NOUN
hi-47	69	43	.	.	PUNCT
hi-47	70	1	but	but	CCONJ
hi-47	70	2	the	the	DET
hi-47	70	3	customers	customer	NOUN
hi-47	70	4	of	of	ADP
hi-47	70	5	islamic	islamic	ADJ
hi-47	70	6	banks	bank	NOUN
hi-47	70	7	suggested	suggest	VERB
hi-47	70	8	and	and	CCONJ
hi-47	70	9	rated	rate	VERB
hi-47	70	10	shariah	shariah	PROPN
hi-47	70	11	compliance	compliance	NOUN
hi-47	70	12	as	as	ADV
hi-47	70	13	least	least	ADJ
hi-47	70	14	important	important	ADJ
hi-47	70	15	dimension	dimension	NOUN
hi-47	70	16	among	among	ADP
hi-47	70	17	the	the	DET
hi-47	70	18	quality	quality	NOUN
hi-47	70	19	service	service	NOUN
hi-47	70	20	.	.	PUNCT
hi-47	71	1	mahamad	mahamad	NOUN
hi-47	71	2	and	and	CCONJ
hi-47	71	3	ramayah	ramayah	NOUN
hi-47	71	4	(	(	PUNCT
hi-47	71	5	2010	2010	NUM
hi-47	71	6	)	)	PUNCT
hi-47	71	7	also	also	ADV
hi-47	71	8	conducted	conduct	VERB
hi-47	71	9	study	study	NOUN
hi-47	71	10	to	to	PART
hi-47	71	11	determine	determine	VERB
hi-47	71	12	the	the	DET
hi-47	71	13	influence	influence	NOUN
hi-47	71	14	of	of	ADP
hi-47	71	15	service	service	NOUN
hi-47	71	16	quality	quality	NOUN
hi-47	71	17	on	on	ADP
hi-47	71	18	to	to	ADP
hi-47	71	19	the	the	DET
hi-47	71	20	satisfaction	satisfaction	NOUN
hi-47	71	21	level	level	NOUN
hi-47	71	22	of	of	ADP
hi-47	71	23	customer	customer	NOUN
hi-47	71	24	among	among	ADP
hi-47	71	25	the	the	DET
hi-47	71	26	shariah	shariah	PROPN
hi-47	71	27	compliant	compliant	PROPN
hi-47	71	28	islamic	islamic	PROPN
hi-47	71	29	as	as	ADV
hi-47	71	30	well	well	ADV
hi-47	71	31	as	as	ADP
hi-47	71	32	traditional	traditional	ADJ
hi-47	71	33	banks	bank	NOUN
hi-47	71	34	providing	provide	VERB
hi-47	71	35	islamic	islamic	ADJ
hi-47	71	36	banking	banking	NOUN
hi-47	71	37	products	product	NOUN
hi-47	71	38	.	.	PUNCT
hi-47	72	1	they	they	PRON
hi-47	72	2	concluded	conclude	VERB
hi-47	72	3	that	that	SCONJ
hi-47	72	4	bank	bank	PROPN
hi-47	72	5	islamic	islamic	PROPN
hi-47	72	6	malaysia	malaysia	PROPN
hi-47	72	7	berhad	berhad	PROPN
hi-47	72	8	was	be	AUX
hi-47	72	9	ranked	rank	VERB
hi-47	72	10	the	the	DET
hi-47	72	11	highest	high	ADJ
hi-47	72	12	for	for	ADP
hi-47	72	13	compliance	compliance	NOUN
hi-47	72	14	to	to	ADP
hi-47	72	15	shariah	shariah	PROPN
hi-47	72	16	law	law	PROPN
hi-47	72	17	.	.	PUNCT
hi-47	73	1	however	however	ADV
hi-47	73	2	,	,	PUNCT
hi-47	73	3	for	for	ADP
hi-47	73	4	assurance	assurance	NOUN
hi-47	73	5	,	,	PUNCT
hi-47	73	6	it	it	PRON
hi-47	73	7	has	have	AUX
hi-47	73	8	been	be	AUX
hi-47	73	9	ranked	rank	VERB
hi-47	73	10	five	five	NUM
hi-47	73	11	.	.	PUNCT
hi-47	74	1	participants	participant	NOUN
hi-47	74	2	in	in	ADP
hi-47	74	3	the	the	DET
hi-47	74	4	same	same	ADJ
hi-47	74	5	study	study	NOUN
hi-47	74	6	investigating	investigate	VERB
hi-47	74	7	satisfaction	satisfaction	NOUN
hi-47	74	8	of	of	ADP
hi-47	74	9	customer	customer	NOUN
hi-47	74	10	and	and	CCONJ
hi-47	74	11	service	service	NOUN
hi-47	74	12	quality	quality	NOUN
hi-47	74	13	by	by	ADP
hi-47	74	14	mahamad	mahamad	NOUN
hi-47	74	15	&	&	CCONJ
hi-47	74	16	ramayah	ramayah	PROPN
hi-47	74	17	(	(	PUNCT
hi-47	74	18	2010	2010	NUM
hi-47	74	19	)	)	PUNCT
hi-47	74	20	ranked	rank	VERB
hi-47	74	21	citibank	citibank	NOUN
hi-47	74	22	as	as	ADP
hi-47	74	23	most	most	ADV
hi-47	74	24	important	important	ADJ
hi-47	74	25	resource	resource	NOUN
hi-47	74	26	provider	provider	NOUN
hi-47	74	27	for	for	ADP
hi-47	74	28	other	other	ADJ
hi-47	74	29	attributes	attribute	NOUN
hi-47	74	30	such	such	ADJ
hi-47	74	31	as	as	ADP
hi-47	74	32	empathy	empathy	NOUN
hi-47	74	33	,	,	PUNCT
hi-47	74	34	assurance	assurance	NOUN
hi-47	74	35	,	,	PUNCT
hi-47	74	36	reliability	reliability	NOUN
hi-47	74	37	,	,	PUNCT
hi-47	74	38	and	and	CCONJ
hi-47	74	39	responsiveness	responsiveness	NOUN
hi-47	74	40	which	which	PRON
hi-47	74	41	shows	show	VERB
hi-47	74	42	that	that	SCONJ
hi-47	74	43	bank	bank	NOUN
hi-47	74	44	has	have	AUX
hi-47	74	45	taking	take	VERB
hi-47	74	46	sufficient	sufficient	ADJ
hi-47	74	47	steps	step	NOUN
hi-47	74	48	to	to	PART
hi-47	74	49	satisfy	satisfy	VERB
hi-47	74	50	customers	customer	NOUN
hi-47	74	51	.	.	PUNCT
hi-47	75	1	erol	erol	NOUN
hi-47	75	2	and	and	CCONJ
hi-47	75	3	el	el	PROPN
hi-47	75	4	-	-	PUNCT
hi-47	75	5	bdour	bdour	NOUN
hi-47	75	6	(	(	PUNCT
hi-47	75	7	1989	1989	NUM
hi-47	75	8	)	)	PUNCT
hi-47	75	9	conducted	conduct	VERB
hi-47	75	10	quantitative	quantitative	ADJ
hi-47	75	11	study	study	NOUN
hi-47	75	12	to	to	PART
hi-47	75	13	explore	explore	VERB
hi-47	75	14	behavior	behavior	NOUN
hi-47	75	15	of	of	ADP
hi-47	75	16	both	both	DET
hi-47	75	17	banking	banking	NOUN
hi-47	75	18	streams	stream	NOUN
hi-47	75	19	in	in	ADP
hi-47	75	20	jordan	jordan	PROPN
hi-47	75	21	.	.	PUNCT
hi-47	76	1	these	these	DET
hi-47	76	2	early	early	ADJ
hi-47	76	3	findings	finding	NOUN
hi-47	76	4	showed	show	VERB
hi-47	76	5	that	that	SCONJ
hi-47	76	6	factors	factor	NOUN
hi-47	76	7	such	such	ADJ
hi-47	76	8	as	as	ADP
hi-47	76	9	efficient	efficient	ADJ
hi-47	76	10	and	and	CCONJ
hi-47	76	11	fast	fast	ADJ
hi-47	76	12	services	service	NOUN
hi-47	76	13	,	,	PUNCT
hi-47	76	14	the	the	DET
hi-47	76	15	credibility	credibility	NOUN
hi-47	76	16	of	of	ADP
hi-47	76	17	the	the	DET
hi-47	76	18	bank	bank	NOUN
hi-47	76	19	,	,	PUNCT
hi-47	76	20	and	and	CCONJ
hi-47	76	21	confidentiality	confidentiality	NOUN
hi-47	76	22	were	be	AUX
hi-47	76	23	the	the	DET
hi-47	76	24	main	main	ADJ
hi-47	76	25	attributes	attribute	NOUN
hi-47	76	26	in	in	ADP
hi-47	76	27	selecting	select	VERB
hi-47	76	28	the	the	DET
hi-47	76	29	financial	financial	PROPN
hi-47	76	30	institute	institute	PROPN
hi-47	76	31	.	.	PUNCT
hi-47	77	1	naser	naser	PROPN
hi-47	77	2	,	,	PUNCT
hi-47	77	3	jamal	jamal	PROPN
hi-47	77	4	and	and	CCONJ
hi-47	77	5	al	al	PROPN
hi-47	77	6	-	-	PUNCT
hi-47	77	7	khatib	khatib	PROPN
hi-47	77	8	(	(	PUNCT
hi-47	77	9	1999	1999	NUM
hi-47	77	10	)	)	PUNCT
hi-47	77	11	in	in	ADP
hi-47	77	12	their	their	PRON
hi-47	77	13	study	study	NOUN
hi-47	77	14	figure	figure	NOUN
hi-47	77	15	out	out	ADP
hi-47	77	16	that	that	DET
hi-47	77	17	reputation	reputation	NOUN
hi-47	77	18	of	of	ADP
hi-47	77	19	the	the	DET
hi-47	77	20	bank	bank	NOUN
hi-47	77	21	and	and	CCONJ
hi-47	77	22	religious	religious	ADJ
hi-47	77	23	factor	factor	NOUN
hi-47	77	24	are	be	AUX
hi-47	77	25	the	the	DET
hi-47	77	26	two	two	NUM
hi-47	77	27	prominent	prominent	ADJ
hi-47	77	28	variables	variable	NOUN
hi-47	77	29	that	that	PRON
hi-47	77	30	patronage	patronage	VERB
hi-47	77	31	the	the	DET
hi-47	77	32	individuals	individual	NOUN
hi-47	77	33	to	to	PART
hi-47	77	34	open	open	VERB
hi-47	77	35	an	an	DET
hi-47	77	36	account	account	NOUN
hi-47	77	37	into	into	ADP
hi-47	77	38	the	the	DET
hi-47	77	39	islamic	islamic	ADJ
hi-47	77	40	banks	bank	NOUN
hi-47	77	41	.	.	PUNCT
hi-47	78	1	it	it	PRON
hi-47	78	2	has	have	AUX
hi-47	78	3	been	be	AUX
hi-47	78	4	suggested	suggest	VERB
hi-47	78	5	that	that	SCONJ
hi-47	78	6	organization	organization	NOUN
hi-47	78	7	should	should	AUX
hi-47	78	8	improve	improve	VERB
hi-47	78	9	their	their	PRON
hi-47	78	10	services	service	NOUN
hi-47	78	11	to	to	PART
hi-47	78	12	meet	meet	VERB
hi-47	78	13	the	the	DET
hi-47	78	14	demands	demand	NOUN
hi-47	78	15	and	and	CCONJ
hi-47	78	16	requirements	requirement	NOUN
hi-47	78	17	of	of	ADP
hi-47	78	18	customer	customer	NOUN
hi-47	78	19	(	(	PUNCT
hi-47	78	20	hanson	hanson	PROPN
hi-47	78	21	,	,	PUNCT
hi-47	78	22	2000	2000	NUM
hi-47	78	23	)	)	PUNCT
hi-47	78	24	.	.	PUNCT
hi-47	79	1	according	accord	VERB
hi-47	79	2	to	to	ADP
hi-47	79	3	gonring	gonre	VERB
hi-47	79	4	(	(	PUNCT
hi-47	79	5	2008	2008	NUM
hi-47	79	6	)	)	PUNCT
hi-47	79	7	organizations	organization	NOUN
hi-47	79	8	found	find	VERB
hi-47	79	9	it	it	PRON
hi-47	79	10	tiresomely	tiresomely	ADV
hi-47	79	11	difficult	difficult	ADJ
hi-47	79	12	to	to	PART
hi-47	79	13	retain	retain	VERB
hi-47	79	14	their	their	PRON
hi-47	79	15	customers	customer	NOUN
hi-47	79	16	which	which	PRON
hi-47	79	17	is	be	AUX
hi-47	79	18	often	often	ADV
hi-47	79	19	tested	test	VERB
hi-47	79	20	through	through	ADP
hi-47	79	21	customer	customer	NOUN
hi-47	79	22	satisfaction	satisfaction	NOUN
hi-47	79	23	and	and	CCONJ
hi-47	79	24	loyalty	loyalty	NOUN
hi-47	79	25	surveys	survey	NOUN
hi-47	79	26	.	.	PUNCT
hi-47	80	1	the	the	DET
hi-47	80	2	satisfied	satisfied	ADJ
hi-47	80	3	customers	customer	NOUN
hi-47	80	4	show	show	VERB
hi-47	80	5	loyalty	loyalty	NOUN
hi-47	80	6	which	which	PRON
hi-47	80	7	brought	bring	VERB
hi-47	80	8	business	business	NOUN
hi-47	80	9	to	to	ADP
hi-47	80	10	the	the	DET
hi-47	80	11	organization	organization	NOUN
hi-47	80	12	,	,	PUNCT
hi-47	80	13	while	while	SCONJ
hi-47	80	14	the	the	DET
hi-47	80	15	dis	dis	PROPN
hi-47	80	16	-	-	PUNCT
hi-47	80	17	satisfied	satisfied	ADJ
hi-47	80	18	customers	customer	NOUN
hi-47	80	19	leave	leave	VERB
hi-47	80	20	the	the	DET
hi-47	80	21	organization	organization	NOUN
hi-47	80	22	and	and	CCONJ
hi-47	80	23	loss	loss	NOUN
hi-47	80	24	to	to	ADP
hi-47	80	25	the	the	DET
hi-47	80	26	business	business	NOUN
hi-47	80	27	.	.	PUNCT
hi-47	81	1	whereas	whereas	SCONJ
hi-47	81	2	,	,	PUNCT
hi-47	81	3	literature	literature	NOUN
hi-47	81	4	confirms	confirm	VERB
hi-47	81	5	that	that	SCONJ
hi-47	81	6	efficient	efficient	ADJ
hi-47	81	7	management	management	NOUN
hi-47	81	8	and	and	CCONJ
hi-47	81	9	utilization	utilization	NOUN
hi-47	81	10	of	of	ADP
hi-47	81	11	organizational	organizational	ADJ
hi-47	81	12	resources	resource	NOUN
hi-47	81	13	are	be	AUX
hi-47	81	14	the	the	DET
hi-47	81	15	key	key	ADJ
hi-47	81	16	concepts	concept	NOUN
hi-47	81	17	of	of	ADP
hi-47	81	18	organizational	organizational	ADJ
hi-47	81	19	survival	survival	NOUN
hi-47	81	20	and	and	CCONJ
hi-47	81	21	growth	growth	NOUN
hi-47	81	22	that	that	PRON
hi-47	81	23	service	service	NOUN
hi-47	81	24	sector	sector	NOUN
hi-47	81	25	also	also	ADV
hi-47	81	26	following	follow	VERB
hi-47	81	27	for	for	ADP
hi-47	81	28	success	success	NOUN
hi-47	81	29	.	.	PUNCT
hi-47	82	1	hence	hence	ADV
hi-47	82	2	,	,	PUNCT
hi-47	82	3	in	in	ADP
hi-47	82	4	health	health	NOUN
hi-47	82	5	sector	sector	NOUN
hi-47	82	6	if	if	SCONJ
hi-47	82	7	service	service	NOUN
hi-47	82	8	delivery	delivery	NOUN
hi-47	82	9	is	be	AUX
hi-47	82	10	not	not	PART
hi-47	82	11	up	up	ADP
hi-47	82	12	to	to	ADP
hi-47	82	13	the	the	DET
hi-47	82	14	mark	mark	NOUN
hi-47	82	15	patients	patient	NOUN
hi-47	82	16	will	will	AUX
hi-47	82	17	no	no	ADV
hi-47	82	18	longer	long	ADV
hi-47	82	19	believe	believe	VERB
hi-47	82	20	on	on	ADP
hi-47	82	21	public	public	ADJ
hi-47	82	22	hospitals	hospital	NOUN
hi-47	82	23	.	.	PUNCT
hi-47	83	1	in	in	ADP
hi-47	83	2	50	50	NUM
hi-47	83	3	role	role	NOUN
hi-47	83	4	of	of	ADP
hi-47	83	5	service	service	NOUN
hi-47	83	6	quality	quality	NOUN
hi-47	83	7	...	...	PUNCT
hi-47	83	8	the	the	DET
hi-47	83	9	banking	banking	NOUN
hi-47	83	10	industry	industry	NOUN
hi-47	83	11	,	,	PUNCT
hi-47	83	12	there	there	PRON
hi-47	83	13	are	be	VERB
hi-47	83	14	many	many	ADJ
hi-47	83	15	dimensions	dimension	NOUN
hi-47	83	16	actually	actually	ADV
hi-47	83	17	of	of	ADP
hi-47	83	18	service	service	NOUN
hi-47	83	19	quality	quality	NOUN
hi-47	83	20	.	.	PUNCT
hi-47	84	1	parasuraman	parasuraman	NOUN
hi-47	84	2	,	,	PUNCT
hi-47	84	3	berry	berry	NOUN
hi-47	84	4	and	and	CCONJ
hi-47	84	5	zeithmal	zeithmal	ADJ
hi-47	84	6	(	(	PUNCT
hi-47	84	7	1991	1991	NUM
hi-47	84	8	)	)	PUNCT
hi-47	84	9	discover	discover	VERB
hi-47	84	10	factors	factor	NOUN
hi-47	84	11	that	that	PRON
hi-47	84	12	connected	connect	VERB
hi-47	84	13	with	with	ADP
hi-47	84	14	service	service	NOUN
hi-47	84	15	quality	quality	NOUN
hi-47	84	16	are	be	AUX
hi-47	84	17	reliability	reliability	NOUN
hi-47	84	18	,	,	PUNCT
hi-47	84	19	responsiveness	responsiveness	NOUN
hi-47	84	20	,	,	PUNCT
hi-47	84	21	skills	skill	NOUN
hi-47	84	22	,	,	PUNCT
hi-47	84	23	accessibility	accessibility	NOUN
hi-47	84	24	,	,	PUNCT
hi-47	84	25	politeness	politeness	ADJ
hi-47	84	26	,	,	PUNCT
hi-47	84	27	conversation	conversation	NOUN
hi-47	84	28	,	,	PUNCT
hi-47	84	29	reliability	reliability	NOUN
hi-47	84	30	,	,	PUNCT
hi-47	84	31	stability	stability	NOUN
hi-47	84	32	in	in	ADP
hi-47	84	33	addition	addition	NOUN
hi-47	84	34	to	to	ADP
hi-47	84	35	tangible	tangible	ADJ
hi-47	84	36	factors	factor	NOUN
hi-47	84	37	.	.	PUNCT
hi-47	85	1	service	service	NOUN
hi-47	85	2	sector	sector	NOUN
hi-47	85	3	focusing	focus	VERB
hi-47	85	4	on	on	ADP
hi-47	85	5	increasing	increase	VERB
hi-47	85	6	efficiency	efficiency	NOUN
hi-47	85	7	through	through	ADP
hi-47	85	8	decreasing	decrease	VERB
hi-47	85	9	unnecessary	unnecessary	ADJ
hi-47	85	10	bureaucratic	bureaucratic	ADJ
hi-47	85	11	formalities	formality	NOUN
hi-47	85	12	,	,	PUNCT
hi-47	85	13	organizational	organizational	ADJ
hi-47	85	14	hierarchies	hierarchy	NOUN
hi-47	85	15	,	,	PUNCT
hi-47	85	16	structure	structure	NOUN
hi-47	85	17	,	,	PUNCT
hi-47	85	18	operations	operation	NOUN
hi-47	85	19	,	,	PUNCT
hi-47	85	20	culture	culture	NOUN
hi-47	85	21	and	and	CCONJ
hi-47	85	22	traditions	tradition	NOUN
hi-47	85	23	,	,	PUNCT
hi-47	85	24	and	and	CCONJ
hi-47	85	25	creating	create	VERB
hi-47	85	26	conducive	conducive	ADJ
hi-47	85	27	,	,	PUNCT
hi-47	85	28	responsive	responsive	ADJ
hi-47	85	29	and	and	CCONJ
hi-47	85	30	collaborative	collaborative	ADJ
hi-47	85	31	environment	environment	NOUN
hi-47	85	32	for	for	ADP
hi-47	85	33	achieving	achieve	VERB
hi-47	85	34	organizational	organizational	ADJ
hi-47	85	35	goals	goal	NOUN
hi-47	85	36	.	.	PUNCT
hi-47	86	1	wa	wa	ADJ
hi-47	86	2	-	-	PUNCT
hi-47	86	3	mwachai	mwachai	ADJ
hi-47	86	4	(	(	PUNCT
hi-47	86	5	2012	2012	NUM
hi-47	86	6	)	)	PUNCT
hi-47	86	7	research	research	NOUN
hi-47	86	8	highlighted	highlight	VERB
hi-47	86	9	that	that	SCONJ
hi-47	86	10	rigidness	rigidness	NOUN
hi-47	86	11	,	,	PUNCT
hi-47	86	12	inconsistency	inconsistency	NOUN
hi-47	86	13	and	and	CCONJ
hi-47	86	14	irresponsiveness	irresponsiveness	ADV
hi-47	86	15	in	in	ADP
hi-47	86	16	service	service	NOUN
hi-47	86	17	sector	sector	NOUN
hi-47	86	18	not	not	PART
hi-47	86	19	only	only	ADV
hi-47	86	20	deteriorate	deteriorate	VERB
hi-47	86	21	the	the	DET
hi-47	86	22	service	service	NOUN
hi-47	86	23	quality	quality	NOUN
hi-47	86	24	but	but	CCONJ
hi-47	86	25	also	also	ADV
hi-47	86	26	diminish	diminish	VERB
hi-47	86	27	the	the	DET
hi-47	86	28	satisfaction	satisfaction	NOUN
hi-47	86	29	and	and	CCONJ
hi-47	86	30	confidence	confidence	NOUN
hi-47	86	31	of	of	ADP
hi-47	86	32	customers	customer	NOUN
hi-47	86	33	.	.	PUNCT
hi-47	87	1	therefore	therefore	ADV
hi-47	87	2	,	,	PUNCT
hi-47	87	3	most	most	ADJ
hi-47	87	4	of	of	ADP
hi-47	87	5	services	service	NOUN
hi-47	87	6	sector	sector	NOUN
hi-47	87	7	studies	study	NOUN
hi-47	87	8	,	,	PUNCT
hi-47	87	9	suggest	suggest	VERB
hi-47	87	10	the	the	DET
hi-47	87	11	necessary	necessary	ADJ
hi-47	87	12	improvements	improvement	NOUN
hi-47	87	13	in	in	ADP
hi-47	87	14	services	service	NOUN
hi-47	87	15	quality	quality	NOUN
hi-47	87	16	,	,	PUNCT
hi-47	87	17	either	either	CCONJ
hi-47	87	18	by	by	ADP
hi-47	87	19	reforming	reform	VERB
hi-47	87	20	organizational	organizational	ADJ
hi-47	87	21	structure	structure	NOUN
hi-47	87	22	,	,	PUNCT
hi-47	87	23	redefining	redefine	VERB
hi-47	87	24	organizational	organizational	ADJ
hi-47	87	25	culture	culture	NOUN
hi-47	87	26	and	and	CCONJ
hi-47	87	27	traditions	tradition	NOUN
hi-47	87	28	or	or	CCONJ
hi-47	87	29	applying	apply	VERB
hi-47	87	30	the	the	DET
hi-47	87	31	innovative	innovative	ADJ
hi-47	87	32	approaches	approach	NOUN
hi-47	87	33	of	of	ADP
hi-47	87	34	service	service	NOUN
hi-47	87	35	provision	provision	NOUN
hi-47	87	36	.	.	PUNCT
hi-47	88	1	1	1	X
hi-47	88	2	.	.	X
hi-47	88	3	tangibility	tangibility	NOUN
hi-47	88	4	is	be	AUX
hi-47	88	5	the	the	DET
hi-47	88	6	account	account	NOUN
hi-47	88	7	of	of	ADP
hi-47	88	8	any	any	DET
hi-47	88	9	firm	firm	NOUN
hi-47	88	10	’s	’s	PART
hi-47	88	11	actual	actual	ADJ
hi-47	88	12	structures	structure	NOUN
hi-47	88	13	and	and	CCONJ
hi-47	88	14	features	feature	NOUN
hi-47	88	15	which	which	PRON
hi-47	88	16	has	have	VERB
hi-47	88	17	effects	effect	NOUN
hi-47	88	18	on	on	ADP
hi-47	88	19	with	with	ADP
hi-47	88	20	their	their	PRON
hi-47	88	21	ability	ability	NOUN
hi-47	88	22	to	to	PART
hi-47	88	23	offer	offer	VERB
hi-47	88	24	solutions	solution	NOUN
hi-47	88	25	dependably	dependably	ADV
hi-47	88	26	and	and	CCONJ
hi-47	88	27	precisely	precisely	ADV
hi-47	88	28	to	to	PART
hi-47	88	29	help	help	VERB
hi-47	88	30	their	their	PRON
hi-47	88	31	customers	customer	NOUN
hi-47	88	32	.	.	PUNCT
hi-47	89	1	it	it	PRON
hi-47	89	2	is	be	AUX
hi-47	89	3	usually	usually	ADV
hi-47	89	4	considered	consider	VERB
hi-47	89	5	to	to	PART
hi-47	89	6	involve	involve	VERB
hi-47	89	7	actual	actual	ADJ
hi-47	89	8	factors	factor	NOUN
hi-47	89	9	linked	link	VERB
hi-47	89	10	to	to	ADP
hi-47	89	11	services	service	NOUN
hi-47	89	12	like	like	ADP
hi-47	89	13	musical	musical	ADJ
hi-47	89	14	instruments	instrument	NOUN
hi-47	89	15	and	and	CCONJ
hi-47	89	16	apparatus	apparatus	NOUN
hi-47	89	17	,	,	PUNCT
hi-47	89	18	folks	folk	NOUN
hi-47	89	19	,	,	PUNCT
hi-47	89	20	actual	actual	ADJ
hi-47	89	21	features	feature	NOUN
hi-47	89	22	similar	similar	ADJ
hi-47	89	23	to	to	ADP
hi-47	89	24	houses	house	NOUN
hi-47	89	25	and	and	CCONJ
hi-47	89	26	pleasant	pleasant	ADJ
hi-47	89	27	adornment	adornment	NOUN
hi-47	89	28	and	and	CCONJ
hi-47	89	29	other	other	ADJ
hi-47	89	30	visible	visible	ADJ
hi-47	89	31	services	service	NOUN
hi-47	89	32	features	feature	VERB
hi-47	89	33	(	(	PUNCT
hi-47	89	34	mohammad	mohammad	PROPN
hi-47	89	35	&	&	CCONJ
hi-47	89	36	alhamadani	alhamadani	PROPN
hi-47	89	37	,	,	PUNCT
hi-47	89	38	2001	2001	NUM
hi-47	89	39	)	)	PUNCT
hi-47	89	40	.	.	PUNCT
hi-47	90	1	2	2	X
hi-47	90	2	.	.	X
hi-47	90	3	assurance	assurance	NOUN
hi-47	90	4	has	have	AUX
hi-47	90	5	been	be	AUX
hi-47	90	6	defined	define	VERB
hi-47	90	7	as	as	ADP
hi-47	90	8	the	the	DET
hi-47	90	9	ability	ability	NOUN
hi-47	90	10	for	for	SCONJ
hi-47	90	11	customers	customer	NOUN
hi-47	90	12	to	to	PART
hi-47	90	13	feel	feel	VERB
hi-47	90	14	safe	safe	ADJ
hi-47	90	15	in	in	ADP
hi-47	90	16	their	their	PRON
hi-47	90	17	transactions	transaction	NOUN
hi-47	90	18	.	.	PUNCT
hi-47	91	1	assurance	assurance	NOUN
hi-47	91	2	is	be	AUX
hi-47	91	3	a	a	DET
hi-47	91	4	circumstance	circumstance	NOUN
hi-47	91	5	in	in	ADP
hi-47	91	6	which	which	PRON
hi-47	91	7	the	the	DET
hi-47	91	8	behaviors	behavior	NOUN
hi-47	91	9	of	of	ADP
hi-47	91	10	employees	employee	NOUN
hi-47	91	11	working	work	VERB
hi-47	91	12	in	in	ADP
hi-47	91	13	the	the	DET
hi-47	91	14	bank	bank	NOUN
hi-47	91	15	look	look	VERB
hi-47	91	16	for	for	ADP
hi-47	91	17	to	to	PART
hi-47	91	18	instill	instill	VERB
hi-47	91	19	confidence	confidence	NOUN
hi-47	91	20	within	within	ADP
hi-47	91	21	customers	customer	NOUN
hi-47	91	22	along	along	ADV
hi-47	91	23	with	with	ADP
hi-47	91	24	making	make	VERB
hi-47	91	25	sure	sure	ADJ
hi-47	91	26	that	that	SCONJ
hi-47	91	27	they	they	PRON
hi-47	91	28	will	will	AUX
hi-47	91	29	think	think	VERB
hi-47	91	30	risk	risk	NOUN
hi-47	91	31	-	-	PUNCT
hi-47	91	32	free	free	ADJ
hi-47	91	33	because	because	SCONJ
hi-47	91	34	of	of	ADP
hi-47	91	35	their	their	PRON
hi-47	91	36	transactions	transaction	NOUN
hi-47	91	37	(	(	PUNCT
hi-47	91	38	parasuraman	parasuraman	NOUN
hi-47	91	39	,	,	PUNCT
hi-47	91	40	zeithaml	zeithaml	PROPN
hi-47	91	41	&	&	CCONJ
hi-47	91	42	berry	berry	PROPN
hi-47	91	43	,	,	PUNCT
hi-47	91	44	1988	1988	NUM
hi-47	91	45	)	)	PUNCT
hi-47	91	46	.	.	PUNCT
hi-47	92	1	3	3	X
hi-47	92	2	.	.	X
hi-47	92	3	parasuraman	parasuraman	NOUN
hi-47	92	4	et	et	PROPN
hi-47	92	5	al	al	PROPN
hi-47	92	6	.	.	PROPN
hi-47	93	1	(	(	PUNCT
hi-47	93	2	1988	1988	NUM
hi-47	93	3	)	)	PUNCT
hi-47	93	4	define	define	VERB
hi-47	93	5	empathy	empathy	NOUN
hi-47	93	6	as	as	ADP
hi-47	93	7	the	the	DET
hi-47	93	8	supply	supply	NOUN
hi-47	93	9	involving	involve	VERB
hi-47	93	10	patient	patient	NOUN
hi-47	93	11	as	as	ADV
hi-47	93	12	well	well	ADV
hi-47	93	13	as	as	ADP
hi-47	93	14	person	person	NOUN
hi-47	93	15	awareness	awareness	NOUN
hi-47	93	16	with	with	ADP
hi-47	93	17	the	the	DET
hi-47	93	18	firm	firm	NOUN
hi-47	93	19	in	in	ADP
hi-47	93	20	order	order	NOUN
hi-47	93	21	to	to	ADP
hi-47	93	22	the	the	DET
hi-47	93	23	customer	customer	NOUN
hi-47	93	24	.	.	PUNCT
hi-47	94	1	throughout	throughout	ADP
hi-47	94	2	they	they	PRON
hi-47	94	3	prolonged	prolong	VERB
hi-47	94	4	this	this	DET
hi-47	94	5	kind	kind	NOUN
hi-47	94	6	of	of	ADP
hi-47	94	7	explanation	explanation	NOUN
hi-47	94	8	to	to	PART
hi-47	94	9	incorporate	incorporate	VERB
hi-47	94	10	businesses	business	NOUN
hi-47	94	11	:	:	PUNCT
hi-47	94	12	1	1	X
hi-47	94	13	)	)	PUNCT
hi-47	94	14	acquiring	acquire	VERB
hi-47	94	15	operating	operate	VERB
hi-47	94	16	a	a	DET
hi-47	94	17	long	long	ADJ
hi-47	94	18	time	time	NOUN
hi-47	94	19	handy	handy	ADJ
hi-47	94	20	to	to	ADP
hi-47	94	21	any	any	PRON
hi-47	94	22	or	or	CCONJ
hi-47	94	23	all	all	DET
hi-47	94	24	the	the	DET
hi-47	94	25	customers	customer	NOUN
hi-47	94	26	,	,	PUNCT
hi-47	94	27	2	2	X
hi-47	94	28	)	)	PUNCT
hi-47	94	29	finding	find	VERB
hi-47	94	30	the	the	DET
hi-47	94	31	customers	customer	NOUN
hi-47	94	32	’	'	PUNCT
hi-47	94	33	needs	need	NOUN
hi-47	94	34	as	as	ADP
hi-47	94	35	the	the	DET
hi-47	94	36	primary	primary	ADJ
hi-47	94	37	goal	goal	NOUN
hi-47	94	38	,	,	PUNCT
hi-47	94	39	3	3	NUM
hi-47	94	40	)	)	PUNCT
hi-47	94	41	acquiring	acquire	VERB
hi-47	94	42	an	an	DET
hi-47	94	43	understanding	understanding	NOUN
hi-47	94	44	of	of	ADP
hi-47	94	45	the	the	DET
hi-47	94	46	certain	certain	ADJ
hi-47	94	47	desires	desire	NOUN
hi-47	94	48	of	of	ADP
hi-47	94	49	these	these	DET
hi-47	94	50	shoppers	shopper	NOUN
hi-47	94	51	.	.	PUNCT
hi-47	95	1	employees	employee	NOUN
hi-47	95	2	who	who	PRON
hi-47	95	3	work	work	VERB
hi-47	95	4	with	with	ADP
hi-47	95	5	socially	socially	ADV
hi-47	95	6	responsible	responsible	ADJ
hi-47	95	7	companies	company	NOUN
hi-47	95	8	see	see	VERB
hi-47	95	9	themselves	themselves	PRON
hi-47	95	10	as	as	ADP
hi-47	95	11	an	an	DET
hi-47	95	12	extension	extension	NOUN
hi-47	95	13	of	of	ADP
hi-47	95	14	these	these	DET
hi-47	95	15	companies	company	NOUN
hi-47	95	16	,	,	PUNCT
hi-47	95	17	are	be	AUX
hi-47	95	18	more	more	ADV
hi-47	95	19	satisfied	satisfied	ADJ
hi-47	95	20	with	with	ADP
hi-47	95	21	their	their	PRON
hi-47	95	22	jobs	job	NOUN
hi-47	95	23	and	and	CCONJ
hi-47	95	24	have	have	VERB
hi-47	95	25	high	high	ADJ
hi-47	95	26	self	self	NOUN
hi-47	95	27	-	-	PUNCT
hi-47	95	28	esteem	esteem	NOUN
hi-47	95	29	because	because	SCONJ
hi-47	95	30	they	they	PRON
hi-47	95	31	are	be	AUX
hi-47	95	32	empathetic	empathetic	ADJ
hi-47	95	33	.	.	PUNCT
hi-47	96	1	4	4	X
hi-47	96	2	.	.	X
hi-47	96	3	responsiveness	responsiveness	NOUN
hi-47	96	4	is	be	AUX
hi-47	96	5	all	all	ADV
hi-47	96	6	about	about	ADP
hi-47	96	7	the	the	DET
hi-47	96	8	particular	particular	ADJ
hi-47	96	9	readiness	readiness	NOUN
hi-47	96	10	associated	associate	VERB
hi-47	96	11	with	with	ADP
hi-47	96	12	companies	company	NOUN
hi-47	96	13	to	to	PART
hi-47	96	14	aid	aid	VERB
hi-47	96	15	buyers	buyer	NOUN
hi-47	96	16	by	by	ADP
hi-47	96	17	simply	simply	ADV
hi-47	96	18	educating	educate	VERB
hi-47	96	19	buyers	buyer	NOUN
hi-47	96	20	the	the	DET
hi-47	96	21	particular	particular	ADJ
hi-47	96	22	along	along	ADP
hi-47	96	23	with	with	ADP
hi-47	96	24	particular	particular	ADJ
hi-47	96	25	occasion	occasion	NOUN
hi-47	96	26	while	while	SCONJ
hi-47	96	27	service	service	NOUN
hi-47	96	28	will	will	AUX
hi-47	96	29	likely	likely	ADV
hi-47	96	30	be	be	AUX
hi-47	96	31	executed	execute	VERB
hi-47	96	32	along	along	ADP
hi-47	96	33	with	with	ADP
hi-47	96	34	making	make	VERB
hi-47	96	35	sure	sure	ADJ
hi-47	96	36	the	the	DET
hi-47	96	37	particular	particular	ADJ
hi-47	96	38	solutions	solution	NOUN
hi-47	96	39	are	be	AUX
hi-47	96	40	generally	generally	ADV
hi-47	96	41	induced	induce	VERB
hi-47	96	42	along	along	ADP
hi-47	96	43	with	with	ADP
hi-47	96	44	personnel	personnel	NOUN
hi-47	96	45	replies	reply	NOUN
hi-47	96	46	may	may	AUX
hi-47	96	47	also	also	ADV
hi-47	96	48	be	be	AUX
hi-47	96	49	induced	induce	VERB
hi-47	96	50	(	(	PUNCT
hi-47	96	51	arasli	arasli	PROPN
hi-47	96	52	et	et	PROPN
hi-47	96	53	al	al	PROPN
hi-47	96	54	.	.	PROPN
hi-47	96	55	,	,	PUNCT
hi-47	96	56	2005	2005	NUM
hi-47	96	57	)	)	PUNCT
hi-47	96	58	.	.	PUNCT
hi-47	97	1	hamdard	hamdard	ADJ
hi-47	97	2	islamicus	islamicus	PROPN
hi-47	97	3	vol	vol	NOUN
hi-47	97	4	.	.	PUNCT
hi-47	98	1	xliii	xliii	PROPN
hi-47	98	2	,	,	PUNCT
hi-47	98	3	no	no	INTJ
hi-47	98	4	.	.	NOUN
hi-47	98	5	2	2	NUM
hi-47	98	6	51	51	NUM
hi-47	98	7	5	5	NUM
hi-47	98	8	.	.	PUNCT
hi-47	98	9	reliability	reliability	NOUN
hi-47	98	10	is	be	AUX
hi-47	98	11	the	the	DET
hi-47	98	12	capacity	capacity	NOUN
hi-47	98	13	for	for	SCONJ
hi-47	98	14	the	the	DET
hi-47	98	15	firm	firm	NOUN
hi-47	98	16	to	to	PART
hi-47	98	17	perform	perform	VERB
hi-47	98	18	stated	stated	ADJ
hi-47	98	19	companies	company	NOUN
hi-47	98	20	in	in	ADP
hi-47	98	21	a	a	DET
hi-47	98	22	trusted	trust	VERB
hi-47	98	23	and	and	CCONJ
hi-47	98	24	a	a	DET
hi-47	98	25	precise	precise	ADJ
hi-47	98	26	method	method	NOUN
hi-47	98	27	(	(	PUNCT
hi-47	98	28	parasuraman	parasuraman	NOUN
hi-47	98	29	et	et	PROPN
hi-47	98	30	al	al	PROPN
hi-47	98	31	.	.	PROPN
hi-47	98	32	,	,	PUNCT
hi-47	98	33	1988	1988	NUM
hi-47	98	34	)	)	PUNCT
hi-47	98	35	.	.	PUNCT
hi-47	99	1	reliability	reliability	NOUN
hi-47	99	2	has	have	VERB
hi-47	99	3	to	to	PART
hi-47	99	4	do	do	VERB
hi-47	99	5	with	with	ADP
hi-47	99	6	the	the	DET
hi-47	99	7	provision	provision	NOUN
hi-47	99	8	of	of	ADP
hi-47	99	9	services	service	NOUN
hi-47	99	10	at	at	ADP
hi-47	99	11	the	the	DET
hi-47	99	12	appropriate	appropriate	ADJ
hi-47	99	13	specified	specify	VERB
hi-47	99	14	time	time	NOUN
hi-47	99	15	period	period	NOUN
hi-47	99	16	along	along	ADP
hi-47	99	17	with	with	ADP
hi-47	99	18	determination	determination	NOUN
hi-47	99	19	to	to	PART
hi-47	99	20	aid	aid	VERB
hi-47	99	21	consumers	consumer	NOUN
hi-47	99	22	.	.	PUNCT
hi-47	100	1	it	it	PRON
hi-47	100	2	also	also	ADV
hi-47	100	3	embodies	embody	VERB
hi-47	100	4	an	an	DET
hi-47	100	5	organization	organization	NOUN
hi-47	100	6	image	image	NOUN
hi-47	100	7	resolution	resolution	NOUN
hi-47	100	8	to	to	PART
hi-47	100	9	make	make	VERB
hi-47	100	10	sure	sure	ADJ
hi-47	100	11	error	error	NOUN
hi-47	100	12	-	-	PUNCT
hi-47	100	13	free	free	ADJ
hi-47	100	14	information	information	NOUN
hi-47	100	15	along	along	ADP
hi-47	100	16	with	with	ADP
hi-47	100	17	companies	company	NOUN
hi-47	100	18	.	.	PUNCT
hi-47	101	1	vilnai	vilnai	PROPN
hi-47	101	2	-	-	PUNCT
hi-47	101	3	yavets	yavet	NOUN
hi-47	101	4	and	and	CCONJ
hi-47	101	5	rafaeli	rafaeli	PROPN
hi-47	101	6	(	(	PUNCT
hi-47	101	7	2006	2006	NUM
hi-47	101	8	)	)	PUNCT
hi-47	101	9	find	find	VERB
hi-47	101	10	that	that	SCONJ
hi-47	101	11	customers	customer	NOUN
hi-47	101	12	are	be	AUX
hi-47	101	13	more	more	ADV
hi-47	101	14	satisfied	satisfied	ADJ
hi-47	101	15	if	if	SCONJ
hi-47	101	16	the	the	DET
hi-47	101	17	physical	physical	ADJ
hi-47	101	18	or	or	CCONJ
hi-47	101	19	online	online	ADJ
hi-47	101	20	environment	environment	NOUN
hi-47	101	21	has	have	VERB
hi-47	101	22	aesthetic	aesthetic	ADJ
hi-47	101	23	ambiance	ambiance	NOUN
hi-47	101	24	.	.	PUNCT
hi-47	102	1	sanchez	sanchez	PROPN
hi-47	102	2	-	-	PUNCT
hi-47	102	3	franco	franco	PROPN
hi-47	102	4	and	and	CCONJ
hi-47	102	5	roldan	roldan	PROPN
hi-47	102	6	(	(	PUNCT
hi-47	102	7	2005	2005	NUM
hi-47	102	8	)	)	PUNCT
hi-47	102	9	found	find	VERB
hi-47	102	10	that	that	DET
hi-47	102	11	website	website	NOUN
hi-47	102	12	design	design	NOUN
hi-47	102	13	and	and	CCONJ
hi-47	102	14	aesthetics	aesthetic	NOUN
hi-47	102	15	significantly	significantly	ADV
hi-47	102	16	impact	impact	VERB
hi-47	102	17	the	the	DET
hi-47	102	18	appearance	appearance	NOUN
hi-47	102	19	of	of	ADP
hi-47	102	20	the	the	DET
hi-47	102	21	online	online	ADJ
hi-47	102	22	experience	experience	NOUN
hi-47	102	23	which	which	PRON
hi-47	102	24	also	also	ADV
hi-47	102	25	influences	influence	VERB
hi-47	102	26	user	user	NOUN
hi-47	102	27	’s	’s	PART
hi-47	102	28	emotional	emotional	ADJ
hi-47	102	29	reactions	reaction	NOUN
hi-47	102	30	.	.	PUNCT
hi-47	103	1	aesthetically	aesthetically	ADV
hi-47	103	2	designed	design	VERB
hi-47	103	3	websites	website	NOUN
hi-47	103	4	attract	attract	VERB
hi-47	103	5	the	the	DET
hi-47	103	6	customers	customer	NOUN
hi-47	103	7	and	and	CCONJ
hi-47	103	8	enable	enable	VERB
hi-47	103	9	them	they	PRON
hi-47	103	10	to	to	PART
hi-47	103	11	stay	stay	VERB
hi-47	103	12	and	and	CCONJ
hi-47	103	13	surf	surf	NOUN
hi-47	103	14	more	more	ADV
hi-47	103	15	on	on	ADP
hi-47	103	16	the	the	DET
hi-47	103	17	website	website	NOUN
hi-47	103	18	,	,	PUNCT
hi-47	103	19	thus	thus	ADV
hi-47	103	20	ultimately	ultimately	ADV
hi-47	103	21	enhancing	enhance	VERB
hi-47	103	22	the	the	DET
hi-47	103	23	chances	chance	NOUN
hi-47	103	24	for	for	ADP
hi-47	103	25	online	online	ADJ
hi-47	103	26	buying	buying	NOUN
hi-47	103	27	(	(	PUNCT
hi-47	103	28	nusair	nusair	NOUN
hi-47	103	29	&	&	CCONJ
hi-47	103	30	kandampully	kandampully	PROPN
hi-47	103	31	,	,	PUNCT
hi-47	103	32	2008	2008	NUM
hi-47	103	33	)	)	PUNCT
hi-47	103	34	.	.	PUNCT
hi-47	104	1	jeon	jeon	PROPN
hi-47	104	2	and	and	CCONJ
hi-47	104	3	jeong	jeong	PROPN
hi-47	104	4	(	(	PUNCT
hi-47	104	5	2016	2016	NUM
hi-47	104	6	)	)	PUNCT
hi-47	104	7	study	study	NOUN
hi-47	104	8	had	have	AUX
hi-47	104	9	adopted	adopt	VERB
hi-47	104	10	a	a	DET
hi-47	104	11	loyalty	loyalty	NOUN
hi-47	104	12	development	development	NOUN
hi-47	104	13	framework	framework	NOUN
hi-47	104	14	to	to	PART
hi-47	104	15	investigae	investigae	VERB
hi-47	104	16	the	the	DET
hi-47	104	17	casual	casual	ADJ
hi-47	104	18	linkage	linkage	NOUN
hi-47	104	19	between	between	ADP
hi-47	104	20	perceived	perceive	VERB
hi-47	104	21	service	service	NOUN
hi-47	104	22	quality	quality	NOUN
hi-47	104	23	,	,	PUNCT
hi-47	104	24	website	website	NOUN
hi-47	104	25	quality	quality	NOUN
hi-47	104	26	,	,	PUNCT
hi-47	104	27	satisfaction	satisfaction	NOUN
hi-47	104	28	,	,	PUNCT
hi-47	104	29	loyalty	loyalty	NOUN
hi-47	104	30	and	and	CCONJ
hi-47	104	31	return	return	VERB
hi-47	104	32	intention	intention	NOUN
hi-47	104	33	.	.	PUNCT
hi-47	105	1	the	the	DET
hi-47	105	2	research	research	NOUN
hi-47	105	3	contributed	contribute	VERB
hi-47	105	4	that	that	DET
hi-47	105	5	satisfaction	satisfaction	NOUN
hi-47	105	6	and	and	CCONJ
hi-47	105	7	return	return	VERB
hi-47	105	8	intention	intention	NOUN
hi-47	105	9	plays	play	VERB
hi-47	105	10	a	a	DET
hi-47	105	11	mediating	mediate	VERB
hi-47	105	12	role	role	NOUN
hi-47	105	13	while	while	SCONJ
hi-47	105	14	gender	gender	NOUN
hi-47	105	15	acts	act	VERB
hi-47	105	16	as	as	ADP
hi-47	105	17	a	a	DET
hi-47	105	18	moderating	moderate	VERB
hi-47	105	19	factor	factor	NOUN
hi-47	105	20	.	.	PUNCT
hi-47	106	1	many	many	ADJ
hi-47	106	2	customers	customer	NOUN
hi-47	106	3	have	have	VERB
hi-47	106	4	different	different	ADJ
hi-47	106	5	level	level	NOUN
hi-47	106	6	of	of	ADP
hi-47	106	7	satisfaction	satisfaction	NOUN
hi-47	106	8	after	after	ADP
hi-47	106	9	encountering	encounter	VERB
hi-47	106	10	the	the	DET
hi-47	106	11	same	same	ADJ
hi-47	106	12	experience	experience	NOUN
hi-47	106	13	or	or	CCONJ
hi-47	106	14	service	service	NOUN
hi-47	106	15	(	(	PUNCT
hi-47	106	16	ultschy	ultschy	NOUN
hi-47	106	17	et	et	PROPN
hi-47	106	18	al	al	PROPN
hi-47	106	19	,	,	PUNCT
hi-47	106	20	2007	2007	NUM
hi-47	106	21	)	)	PUNCT
hi-47	106	22	.	.	PUNCT
hi-47	107	1	carden	carden	PROPN
hi-47	107	2	and	and	CCONJ
hi-47	107	3	dellifrain	dellifrain	PROPN
hi-47	107	4	(	(	PUNCT
hi-47	107	5	2004	2004	NUM
hi-47	107	6	)	)	PUNCT
hi-47	107	7	shows	show	VERB
hi-47	107	8	that	that	SCONJ
hi-47	107	9	satisfaction	satisfaction	NOUN
hi-47	107	10	of	of	ADP
hi-47	107	11	customer	customer	NOUN
hi-47	107	12	may	may	AUX
hi-47	107	13	be	be	AUX
hi-47	107	14	defined	define	VERB
hi-47	107	15	as	as	SCONJ
hi-47	107	16	the	the	DET
hi-47	107	17	post	post	NOUN
hi-47	107	18	purchase	purchase	NOUN
hi-47	107	19	behavior	behavior	NOUN
hi-47	107	20	framed	frame	VERB
hi-47	107	21	by	by	ADP
hi-47	107	22	the	the	DET
hi-47	107	23	contrast	contrast	NOUN
hi-47	107	24	of	of	ADP
hi-47	107	25	the	the	DET
hi-47	107	26	quality	quality	NOUN
hi-47	107	27	that	that	SCONJ
hi-47	107	28	customer	customer	NOUN
hi-47	107	29	requires	require	VERB
hi-47	107	30	to	to	PART
hi-47	107	31	get	get	VERB
hi-47	107	32	from	from	ADP
hi-47	107	33	an	an	DET
hi-47	107	34	exchange	exchange	NOUN
hi-47	107	35	perceives	perceives	AUX
hi-47	107	36	actually	actually	ADV
hi-47	107	37	receiving	receive	VERB
hi-47	107	38	from	from	ADP
hi-47	107	39	an	an	DET
hi-47	107	40	exchange	exchange	NOUN
hi-47	107	41	.	.	PUNCT
hi-47	108	1	mcquilty	mcquilty	ADJ
hi-47	108	2	,	,	PUNCT
hi-47	108	3	fin	fin	NOUN
hi-47	108	4	and	and	CCONJ
hi-47	108	5	wiley	wiley	PROPN
hi-47	108	6	(	(	PUNCT
hi-47	108	7	2000	2000	NUM
hi-47	108	8	)	)	PUNCT
hi-47	108	9	highlighted	highlight	VERB
hi-47	108	10	that	that	SCONJ
hi-47	108	11	due	due	ADP
hi-47	108	12	to	to	ADP
hi-47	108	13	the	the	DET
hi-47	108	14	evaluative	evaluative	ADJ
hi-47	108	15	course	course	NOUN
hi-47	108	16	of	of	ADP
hi-47	108	17	action	action	NOUN
hi-47	108	18	customer	customer	NOUN
hi-47	108	19	satisfaction	satisfaction	NOUN
hi-47	108	20	using	use	VERB
hi-47	108	21	affective	affective	ADJ
hi-47	108	22	components	component	NOUN
hi-47	108	23	,	,	PUNCT
hi-47	108	24	evaluating	evaluate	VERB
hi-47	108	25	pre	pre	ADJ
hi-47	108	26	-	-	ADJ
hi-47	108	27	purchase	purchase	ADJ
hi-47	108	28	expectations	expectation	NOUN
hi-47	108	29	,	,	PUNCT
hi-47	108	30	and	and	CCONJ
hi-47	108	31	using	use	VERB
hi-47	108	32	awareness	awareness	NOUN
hi-47	108	33	of	of	ADP
hi-47	108	34	efficiency	efficiency	NOUN
hi-47	108	35	developing	develop	VERB
hi-47	108	36	the	the	DET
hi-47	108	37	particular	particular	ADJ
hi-47	108	38	attitudinal	attitudinal	ADJ
hi-47	108	39	view	view	NOUN
hi-47	108	40	.	.	PUNCT
hi-47	109	1	judgment	judgment	NOUN
hi-47	109	2	of	of	ADP
hi-47	109	3	satisfaction	satisfaction	NOUN
hi-47	109	4	may	may	AUX
hi-47	109	5	possibly	possibly	ADV
hi-47	109	6	occur	occur	VERB
hi-47	109	7	through	through	ADP
hi-47	109	8	low	low	ADJ
hi-47	109	9	quality	quality	NOUN
hi-47	109	10	difficulties	difficulty	NOUN
hi-47	109	11	such	such	ADJ
hi-47	109	12	as	as	ADP
hi-47	109	13	value	value	NOUN
hi-47	109	14	,	,	PUNCT
hi-47	109	15	desires	desire	NOUN
hi-47	109	16	,	,	PUNCT
hi-47	109	17	as	as	ADV
hi-47	109	18	well	well	ADV
hi-47	109	19	as	as	ADP
hi-47	109	20	awareness	awareness	NOUN
hi-47	109	21	regarding	regard	VERB
hi-47	109	22	justness	justness	NOUN
hi-47	109	23	,	,	PUNCT
hi-47	109	24	and	and	CCONJ
hi-47	109	25	it	it	PRON
hi-47	109	26	requires	require	VERB
hi-47	109	27	expertise	expertise	NOUN
hi-47	109	28	while	while	SCONJ
hi-47	109	29	using	use	VERB
hi-47	109	30	the	the	DET
hi-47	109	31	provider	provider	NOUN
hi-47	109	32	or	or	CCONJ
hi-47	109	33	even	even	ADV
hi-47	109	34	support	support	NOUN
hi-47	109	35	(	(	PUNCT
hi-47	109	36	al	al	PROPN
hi-47	109	37	-	-	PUNCT
hi-47	109	38	eisa	eisa	PROPN
hi-47	109	39	&	&	CCONJ
hi-47	109	40	alhemoud	alhemoud	PROPN
hi-47	109	41	,	,	PUNCT
hi-47	109	42	2009	2009	NUM
hi-47	109	43	)	)	PUNCT
hi-47	109	44	.	.	PUNCT
hi-47	110	1	due	due	ADP
hi-47	110	2	to	to	ADP
hi-47	110	3	its	its	PRON
hi-47	110	4	importance	importance	NOUN
hi-47	110	5	,	,	PUNCT
hi-47	110	6	it	it	PRON
hi-47	110	7	is	be	AUX
hi-47	110	8	closely	closely	ADV
hi-47	110	9	associated	associate	VERB
hi-47	110	10	with	with	ADP
hi-47	110	11	customer	customer	NOUN
hi-47	110	12	retentions	retention	NOUN
hi-47	110	13	as	as	ADV
hi-47	110	14	well	well	ADV
hi-47	110	15	as	as	ADP
hi-47	110	16	commitment	commitment	NOUN
hi-47	110	17	which	which	PRON
hi-47	110	18	increase	increase	VERB
hi-47	110	19	the	the	DET
hi-47	110	20	future	future	ADJ
hi-47	110	21	sales	sale	NOUN
hi-47	110	22	,	,	PUNCT
hi-47	110	23	increase	increase	VERB
hi-47	110	24	spending	spending	NOUN
hi-47	110	25	of	of	ADP
hi-47	110	26	customers	customer	NOUN
hi-47	110	27	and	and	CCONJ
hi-47	110	28	building	building	NOUN
hi-47	110	29	relationship	relationship	NOUN
hi-47	110	30	among	among	ADP
hi-47	110	31	user	user	NOUN
hi-47	110	32	and	and	CCONJ
hi-47	110	33	the	the	DET
hi-47	110	34	supplier	supplier	NOUN
hi-47	110	35	that	that	PRON
hi-47	110	36	enhance	enhance	VERB
hi-47	110	37	the	the	DET
hi-47	110	38	level	level	NOUN
hi-47	110	39	of	of	ADP
hi-47	110	40	customer	customer	NOUN
hi-47	110	41	tolerance	tolerance	NOUN
hi-47	110	42	for	for	ADP
hi-47	110	43	services	service	NOUN
hi-47	110	44	and	and	CCONJ
hi-47	110	45	products	product	NOUN
hi-47	110	46	failures	failure	NOUN
hi-47	110	47	(	(	PUNCT
hi-47	110	48	homburg	homburg	PROPN
hi-47	110	49	,	,	PUNCT
hi-47	110	50	koschate	koschate	PROPN
hi-47	110	51	&	&	CCONJ
hi-47	110	52	hoyer	hoyer	PROPN
hi-47	110	53	,	,	PUNCT
hi-47	110	54	2005	2005	NUM
hi-47	110	55	)	)	PUNCT
hi-47	110	56	.	.	PUNCT
hi-47	111	1	for	for	ADP
hi-47	111	2	an	an	DET
hi-47	111	3	organization	organization	NOUN
hi-47	111	4	,	,	PUNCT
hi-47	111	5	customer	customer	NOUN
hi-47	111	6	satisfaction	satisfaction	NOUN
hi-47	111	7	is	be	AUX
hi-47	111	8	key	key	ADJ
hi-47	111	9	driver	driver	NOUN
hi-47	111	10	on	on	ADP
hi-47	111	11	which	which	PRON
hi-47	111	12	the	the	DET
hi-47	111	13	customers	customer	NOUN
hi-47	111	14	realize	realize	VERB
hi-47	111	15	their	their	PRON
hi-47	111	16	power	power	NOUN
hi-47	111	17	and	and	CCONJ
hi-47	111	18	make	make	VERB
hi-47	111	19	organization	organization	NOUN
hi-47	111	20	to	to	PART
hi-47	111	21	listen	listen	VERB
hi-47	111	22	them	they	PRON
hi-47	111	23	.	.	PUNCT
hi-47	112	1	organizations	organization	NOUN
hi-47	112	2	become	become	VERB
hi-47	112	3	more	more	ADJ
hi-47	112	4	customer	customer	NOUN
hi-47	112	5	oriented	orient	VERB
hi-47	112	6	to	to	PART
hi-47	112	7	sustain	sustain	VERB
hi-47	112	8	their	their	PRON
hi-47	112	9	existence	existence	NOUN
hi-47	112	10	,	,	PUNCT
hi-47	112	11	to	to	PART
hi-47	112	12	develop	develop	VERB
hi-47	112	13	and	and	CCONJ
hi-47	112	14	to	to	PART
hi-47	112	15	capture	capture	VERB
hi-47	112	16	the	the	DET
hi-47	112	17	market	market	NOUN
hi-47	112	18	share	share	NOUN
hi-47	112	19	(	(	PUNCT
hi-47	112	20	kirmaci	kirmaci	NOUN
hi-47	112	21	,	,	PUNCT
hi-47	112	22	2012	2012	NUM
hi-47	112	23	)	)	PUNCT
hi-47	112	24	.	.	PUNCT
hi-47	113	1	the	the	DET
hi-47	113	2	main	main	ADJ
hi-47	113	3	focus	focus	NOUN
hi-47	113	4	of	of	ADP
hi-47	113	5	the	the	DET
hi-47	113	6	customer	customer	NOUN
hi-47	113	7	satisfaction	satisfaction	NOUN
hi-47	113	8	is	be	AUX
hi-47	113	9	to	to	ADP
hi-47	113	10	52	52	NUM
hi-47	113	11	role	role	NOUN
hi-47	113	12	of	of	ADP
hi-47	113	13	service	service	NOUN
hi-47	113	14	quality	quality	NOUN
hi-47	113	15	...	...	PUNCT
hi-47	113	16	make	make	VERB
hi-47	113	17	profitable	profitable	ADJ
hi-47	113	18	,	,	PUNCT
hi-47	113	19	long	long	ADJ
hi-47	113	20	term	term	NOUN
hi-47	113	21	customers	customer	NOUN
hi-47	113	22	relationship	relationship	VERB
hi-47	113	23	with	with	ADP
hi-47	113	24	the	the	DET
hi-47	113	25	focus	focus	NOUN
hi-47	113	26	of	of	ADP
hi-47	113	27	increasing	increase	VERB
hi-47	113	28	productivity	productivity	NOUN
hi-47	113	29	of	of	ADP
hi-47	113	30	firm	firm	NOUN
hi-47	113	31	to	to	PART
hi-47	113	32	lower	lower	VERB
hi-47	113	33	overall	overall	ADJ
hi-47	113	34	cost	cost	NOUN
hi-47	113	35	,	,	PUNCT
hi-47	113	36	to	to	PART
hi-47	113	37	create	create	VERB
hi-47	113	38	differentiation	differentiation	NOUN
hi-47	113	39	or	or	CCONJ
hi-47	113	40	customization	customization	NOUN
hi-47	113	41	by	by	ADP
hi-47	113	42	meeting	meet	VERB
hi-47	113	43	the	the	DET
hi-47	113	44	customer	customer	NOUN
hi-47	113	45	needs	need	NOUN
hi-47	113	46	and	and	CCONJ
hi-47	113	47	demands	demand	NOUN
hi-47	113	48	(	(	PUNCT
hi-47	113	49	azzam	azzam	PROPN
hi-47	113	50	,	,	PUNCT
hi-47	113	51	2010	2010	NUM
hi-47	113	52	)	)	PUNCT
hi-47	113	53	.	.	PUNCT
hi-47	114	1	this	this	DET
hi-47	114	2	customer	customer	NOUN
hi-47	114	3	satisfaction	satisfaction	NOUN
hi-47	114	4	also	also	ADV
hi-47	114	5	results	result	VERB
hi-47	114	6	in	in	ADP
hi-47	114	7	customer	customer	NOUN
hi-47	114	8	loyalty	loyalty	NOUN
hi-47	114	9	as	as	SCONJ
hi-47	114	10	it	it	PRON
hi-47	114	11	promotes	promote	VERB
hi-47	114	12	learning	learn	VERB
hi-47	114	13	customer	customer	NOUN
hi-47	114	14	’s	’s	PART
hi-47	114	15	needs	need	NOUN
hi-47	114	16	,	,	PUNCT
hi-47	114	17	expectations	expectation	NOUN
hi-47	114	18	and	and	CCONJ
hi-47	114	19	by	by	ADP
hi-47	114	20	meeting	meet	VERB
hi-47	114	21	their	their	PRON
hi-47	114	22	requirements	requirement	NOUN
hi-47	114	23	they	they	PRON
hi-47	114	24	try	try	VERB
hi-47	114	25	to	to	PART
hi-47	114	26	achieve	achieve	VERB
hi-47	114	27	competitive	competitive	ADJ
hi-47	114	28	advantage	advantage	NOUN
hi-47	114	29	(	(	PUNCT
hi-47	114	30	holloway	holloway	PROPN
hi-47	114	31	,	,	PUNCT
hi-47	114	32	wang	wang	PROPN
hi-47	114	33	&	&	CCONJ
hi-47	114	34	beatty	beatty	PROPN
hi-47	114	35	,	,	PUNCT
hi-47	114	36	2009	2009	NUM
hi-47	114	37	)	)	PUNCT
hi-47	114	38	.	.	PUNCT
hi-47	115	1	the	the	DET
hi-47	115	2	main	main	ADJ
hi-47	115	3	concern	concern	NOUN
hi-47	115	4	of	of	ADP
hi-47	115	5	the	the	DET
hi-47	115	6	customer	customer	NOUN
hi-47	115	7	satisfaction	satisfaction	NOUN
hi-47	115	8	is	be	AUX
hi-47	115	9	to	to	PART
hi-47	115	10	make	make	VERB
hi-47	115	11	profitable	profitable	ADJ
hi-47	115	12	,	,	PUNCT
hi-47	115	13	long	long	ADJ
hi-47	115	14	term	term	NOUN
hi-47	115	15	customers	customer	NOUN
hi-47	115	16	relationship	relationship	VERB
hi-47	115	17	with	with	ADP
hi-47	115	18	the	the	DET
hi-47	115	19	focus	focus	NOUN
hi-47	115	20	of	of	ADP
hi-47	115	21	increasing	increase	VERB
hi-47	115	22	productivity	productivity	NOUN
hi-47	115	23	of	of	ADP
hi-47	115	24	firm	firm	NOUN
hi-47	115	25	to	to	PART
hi-47	115	26	lower	lower	VERB
hi-47	115	27	overall	overall	ADJ
hi-47	115	28	cost	cost	NOUN
hi-47	115	29	,	,	PUNCT
hi-47	115	30	to	to	PART
hi-47	115	31	create	create	VERB
hi-47	115	32	differentiation	differentiation	NOUN
hi-47	115	33	or	or	CCONJ
hi-47	115	34	customization	customization	NOUN
hi-47	115	35	by	by	ADP
hi-47	115	36	meeting	meet	VERB
hi-47	115	37	the	the	DET
hi-47	115	38	customer	customer	NOUN
hi-47	115	39	needs	need	NOUN
hi-47	115	40	and	and	CCONJ
hi-47	115	41	demands	demand	NOUN
hi-47	115	42	(	(	PUNCT
hi-47	115	43	ergunda	ergunda	ADV
hi-47	115	44	,	,	PUNCT
hi-47	115	45	2003	2003	NUM
hi-47	115	46	)	)	PUNCT
hi-47	115	47	.	.	PUNCT
hi-47	116	1	this	this	DET
hi-47	116	2	customer	customer	NOUN
hi-47	116	3	satisfaction	satisfaction	NOUN
hi-47	116	4	results	result	NOUN
hi-47	116	5	in	in	ADP
hi-47	116	6	customer	customer	NOUN
hi-47	116	7	loyalty	loyalty	NOUN
hi-47	116	8	as	as	SCONJ
hi-47	116	9	it	it	PRON
hi-47	116	10	promote	promote	VERB
hi-47	116	11	learning	learn	VERB
hi-47	116	12	customer	customer	NOUN
hi-47	116	13	’s	’s	PART
hi-47	116	14	needs	need	NOUN
hi-47	116	15	,	,	PUNCT
hi-47	116	16	expectations	expectation	NOUN
hi-47	116	17	and	and	CCONJ
hi-47	116	18	by	by	ADP
hi-47	116	19	meeting	meet	VERB
hi-47	116	20	their	their	PRON
hi-47	116	21	requirements	requirement	NOUN
hi-47	116	22	they	they	PRON
hi-47	116	23	try	try	VERB
hi-47	116	24	to	to	PART
hi-47	116	25	achieve	achieve	VERB
hi-47	116	26	competitive	competitive	ADJ
hi-47	116	27	advantage	advantage	NOUN
hi-47	116	28	(	(	PUNCT
hi-47	116	29	park	park	NOUN
hi-47	116	30	&	&	CCONJ
hi-47	116	31	holloway	holloway	PROPN
hi-47	116	32	,	,	PUNCT
hi-47	116	33	2003	2003	NUM
hi-47	116	34	)	)	PUNCT
hi-47	116	35	.	.	PUNCT
hi-47	117	1	it	it	PRON
hi-47	117	2	is	be	AUX
hi-47	117	3	services	service	NOUN
hi-47	117	4	or	or	CCONJ
hi-47	117	5	products	product	NOUN
hi-47	117	6	offered	offer	VERB
hi-47	117	7	to	to	ADP
hi-47	117	8	customer	customer	NOUN
hi-47	117	9	and	and	CCONJ
hi-47	117	10	their	their	PRON
hi-47	117	11	expectations	expectation	NOUN
hi-47	117	12	upon	upon	SCONJ
hi-47	117	13	which	which	PRON
hi-47	117	14	customer	customer	NOUN
hi-47	117	15	satisfaction	satisfaction	NOUN
hi-47	117	16	depends	depend	VERB
hi-47	117	17	if	if	SCONJ
hi-47	117	18	products	product	NOUN
hi-47	117	19	or	or	CCONJ
hi-47	117	20	services	service	NOUN
hi-47	117	21	above	above	ADP
hi-47	117	22	their	their	PRON
hi-47	117	23	expectations	expectation	NOUN
hi-47	117	24	they	they	PRON
hi-47	117	25	got	get	VERB
hi-47	117	26	satisfied	satisfied	ADJ
hi-47	117	27	and	and	CCONJ
hi-47	117	28	eventually	eventually	ADV
hi-47	117	29	become	become	VERB
hi-47	117	30	loyal	loyal	ADJ
hi-47	117	31	(	(	PUNCT
hi-47	117	32	lodenius	lodenius	PROPN
hi-47	117	33	,	,	PUNCT
hi-47	117	34	2011	2011	NUM
hi-47	117	35	)	)	PUNCT
hi-47	117	36	.	.	PUNCT
hi-47	118	1	the	the	DET
hi-47	118	2	service	service	NOUN
hi-47	118	3	sector	sector	NOUN
hi-47	118	4	constitutes	constitute	VERB
hi-47	118	5	the	the	DET
hi-47	118	6	present	present	ADJ
hi-47	118	7	globalized	globalize	VERB
hi-47	118	8	socio	socio	NOUN
hi-47	118	9	-	-	PUNCT
hi-47	118	10	economic	economic	ADJ
hi-47	118	11	system	system	NOUN
hi-47	118	12	(	(	PUNCT
hi-47	118	13	wa	wa	NOUN
hi-47	118	14	-	-	ADJ
hi-47	118	15	mwachai	mwachai	ADJ
hi-47	118	16	,	,	PUNCT
hi-47	118	17	2012	2012	NUM
hi-47	118	18	)	)	PUNCT
hi-47	118	19	.	.	PUNCT
hi-47	119	1	in	in	ADP
hi-47	119	2	today	today	NOUN
hi-47	119	3	’s	’s	PART
hi-47	119	4	competitive	competitive	ADJ
hi-47	119	5	business	business	NOUN
hi-47	119	6	environment	environment	NOUN
hi-47	119	7	,	,	PUNCT
hi-47	119	8	it	it	PRON
hi-47	119	9	is	be	AUX
hi-47	119	10	becoming	become	VERB
hi-47	119	11	tiresomely	tiresomely	ADV
hi-47	119	12	difficult	difficult	ADJ
hi-47	119	13	for	for	SCONJ
hi-47	119	14	organizations	organization	NOUN
hi-47	119	15	to	to	PART
hi-47	119	16	sustain	sustain	VERB
hi-47	119	17	their	their	PRON
hi-47	119	18	competitive	competitive	ADJ
hi-47	119	19	advantage	advantage	NOUN
hi-47	119	20	.	.	PUNCT
hi-47	120	1	(	(	PUNCT
hi-47	120	2	peirson	peirson	NOUN
hi-47	120	3	,	,	PUNCT
hi-47	120	4	brown	brown	PROPN
hi-47	120	5	,	,	PUNCT
hi-47	120	6	easton	easton	PROPN
hi-47	120	7	,	,	PUNCT
hi-47	120	8	and	and	CCONJ
hi-47	120	9	howard	howard	PROPN
hi-47	120	10	,	,	PUNCT
hi-47	120	11	2014	2014	NUM
hi-47	120	12	)	)	PUNCT
hi-47	120	13	argued	argue	VERB
hi-47	120	14	that	that	SCONJ
hi-47	120	15	service	service	NOUN
hi-47	120	16	sector	sector	NOUN
hi-47	120	17	organizations	organization	NOUN
hi-47	120	18	had	have	AUX
hi-47	120	19	been	be	AUX
hi-47	120	20	finding	find	VERB
hi-47	120	21	ways	way	NOUN
hi-47	120	22	through	through	ADP
hi-47	120	23	effective	effective	ADJ
hi-47	120	24	organizational	organizational	ADJ
hi-47	120	25	service	service	NOUN
hi-47	120	26	strategies	strategy	NOUN
hi-47	120	27	to	to	PART
hi-47	120	28	provide	provide	VERB
hi-47	120	29	the	the	DET
hi-47	120	30	good	good	ADJ
hi-47	120	31	service	service	NOUN
hi-47	120	32	quality	quality	NOUN
hi-47	120	33	to	to	ADP
hi-47	120	34	their	their	PRON
hi-47	120	35	customer	customer	NOUN
hi-47	120	36	for	for	ADP
hi-47	120	37	the	the	DET
hi-47	120	38	organizational	organizational	ADJ
hi-47	120	39	success	success	NOUN
hi-47	120	40	.	.	PUNCT
hi-47	121	1	yuen	yuen	PROPN
hi-47	121	2	and	and	CCONJ
hi-47	121	3	thai	thai	PROPN
hi-47	121	4	(	(	PUNCT
hi-47	121	5	2017	2017	NUM
hi-47	121	6	)	)	PUNCT
hi-47	121	7	also	also	ADV
hi-47	121	8	suggested	suggest	VERB
hi-47	121	9	,	,	PUNCT
hi-47	121	10	to	to	PART
hi-47	121	11	sustain	sustain	VERB
hi-47	121	12	the	the	DET
hi-47	121	13	organizational	organizational	ADJ
hi-47	121	14	advantage	advantage	NOUN
hi-47	121	15	over	over	ADP
hi-47	121	16	their	their	PRON
hi-47	121	17	rivals	rival	NOUN
hi-47	121	18	by	by	ADP
hi-47	121	19	improving	improve	VERB
hi-47	121	20	service	service	NOUN
hi-47	121	21	quality	quality	NOUN
hi-47	121	22	,	,	PUNCT
hi-47	121	23	organizations	organization	NOUN
hi-47	121	24	are	be	AUX
hi-47	121	25	struggling	struggle	VERB
hi-47	121	26	towards	towards	ADP
hi-47	121	27	fulfilling	fulfil	VERB
hi-47	121	28	customers	customer	NOUN
hi-47	121	29	’	’	PART
hi-47	121	30	expectations	expectation	NOUN
hi-47	121	31	through	through	ADP
hi-47	121	32	focusing	focus	VERB
hi-47	121	33	on	on	ADP
hi-47	121	34	their	their	PRON
hi-47	121	35	‘	'	PUNCT
hi-47	121	36	needs	need	NOUN
hi-47	121	37	’	'	PUNCT
hi-47	121	38	and	and	CCONJ
hi-47	121	39	‘	'	PUNCT
hi-47	121	40	demands	demand	NOUN
hi-47	121	41	’	'	PUNCT
hi-47	121	42	and	and	CCONJ
hi-47	121	43	also	also	ADV
hi-47	121	44	timely	timely	ADV
hi-47	121	45	reviewing	review	VERB
hi-47	121	46	their	their	PRON
hi-47	121	47	economic	economic	ADJ
hi-47	121	48	circumstances	circumstance	NOUN
hi-47	121	49	,	,	PUNCT
hi-47	121	50	technology	technology	NOUN
hi-47	121	51	and	and	CCONJ
hi-47	121	52	the	the	DET
hi-47	121	53	global	global	ADJ
hi-47	121	54	trends	trend	NOUN
hi-47	121	55	.	.	PUNCT
hi-47	122	1	afsar	afsar	PROPN
hi-47	122	2	,	,	PUNCT
hi-47	122	3	rehman	rehman	NOUN
hi-47	122	4	and	and	CCONJ
hi-47	122	5	shahjehan	shahjehan	PROPN
hi-47	122	6	(	(	PUNCT
hi-47	122	7	2010	2010	NUM
hi-47	122	8	)	)	PUNCT
hi-47	122	9	argued	argue	VERB
hi-47	122	10	that	that	SCONJ
hi-47	122	11	satisfaction	satisfaction	NOUN
hi-47	122	12	to	to	PART
hi-47	122	13	be	be	AUX
hi-47	122	14	achievement	achievement	NOUN
hi-47	122	15	to	to	PART
hi-47	122	16	need	need	VERB
hi-47	122	17	previous	previous	ADJ
hi-47	122	18	usage	usage	NOUN
hi-47	122	19	knowledge	knowledge	NOUN
hi-47	122	20	and	and	CCONJ
hi-47	122	21	also	also	ADV
hi-47	122	22	depends	depend	VERB
hi-47	122	23	upon	upon	SCONJ
hi-47	122	24	price	price	NOUN
hi-47	122	25	tag	tag	NOUN
hi-47	122	26	while	while	SCONJ
hi-47	122	27	quality	quality	NOUN
hi-47	122	28	may	may	AUX
hi-47	122	29	be	be	AUX
hi-47	122	30	understood	understand	VERB
hi-47	122	31	without	without	ADP
hi-47	122	32	having	having	AUX
hi-47	122	33	always	always	ADV
hi-47	122	34	demanding	demand	VERB
hi-47	122	35	a	a	DET
hi-47	122	36	new	new	ADJ
hi-47	122	37	previous	previous	ADJ
hi-47	122	38	usage	usage	NOUN
hi-47	122	39	knowledge	knowledge	NOUN
hi-47	122	40	and	and	CCONJ
hi-47	122	41	also	also	ADV
hi-47	122	42	wo	will	AUX
hi-47	122	43	n’t	not	PART
hi-47	122	44	generally	generally	ADV
hi-47	122	45	depends	depend	VERB
hi-47	122	46	upon	upon	SCONJ
hi-47	122	47	price	price	NOUN
hi-47	122	48	tag	tag	NOUN
hi-47	122	49	(	(	PUNCT
hi-47	122	50	zavareh	zavareh	NOUN
hi-47	122	51	et	et	PROPN
hi-47	122	52	al	al	PROPN
hi-47	122	53	.	.	PROPN
hi-47	122	54	,	,	PUNCT
hi-47	122	55	2012	2012	NUM
hi-47	122	56	)	)	PUNCT
hi-47	122	57	.	.	PUNCT
hi-47	123	1	carden	carden	PROPN
hi-47	123	2	and	and	CCONJ
hi-47	123	3	delli	delli	PROPN
hi-47	123	4	frain	frain	PROPN
hi-47	123	5	(	(	PUNCT
hi-47	123	6	2004	2004	NUM
hi-47	123	7	)	)	PUNCT
hi-47	123	8	argued	argue	VERB
hi-47	123	9	that	that	SCONJ
hi-47	123	10	satisfaction	satisfaction	NOUN
hi-47	123	11	is	be	AUX
hi-47	123	12	a	a	DET
hi-47	123	13	behaviour	behaviour	NOUN
hi-47	123	14	following	follow	VERB
hi-47	123	15	the	the	DET
hi-47	123	16	purchase	purchase	NOUN
hi-47	123	17	framed	frame	VERB
hi-47	123	18	by	by	ADP
hi-47	123	19	the	the	DET
hi-47	123	20	contrast	contrast	NOUN
hi-47	123	21	of	of	ADP
hi-47	123	22	the	the	DET
hi-47	123	23	quality	quality	NOUN
hi-47	123	24	that	that	PRON
hi-47	123	25	the	the	DET
hi-47	123	26	customer	customer	NOUN
hi-47	123	27	requires	require	VERB
hi-47	123	28	an	an	DET
hi-47	123	29	exchange	exchange	NOUN
hi-47	123	30	really	really	ADV
hi-47	123	31	does	do	AUX
hi-47	123	32	receive	receive	VERB
hi-47	123	33	in	in	ADP
hi-47	123	34	exchange	exchange	NOUN
hi-47	123	35	.	.	PUNCT
hi-47	124	1	mcquitty	mcquitty	PROPN
hi-47	124	2	,	,	PUNCT
hi-47	124	3	finn	finn	PROPN
hi-47	124	4	and	and	CCONJ
hi-47	124	5	wiley	wiley	PROPN
hi-47	124	6	(	(	PUNCT
hi-47	124	7	2000	2000	NUM
hi-47	124	8	)	)	PUNCT
hi-47	124	9	stated	state	VERB
hi-47	124	10	customer	customer	NOUN
hi-47	124	11	satisfaction	satisfaction	NOUN
hi-47	124	12	as	as	ADP
hi-47	124	13	the	the	DET
hi-47	124	14	evaluative	evaluative	ADJ
hi-47	124	15	course	course	NOUN
hi-47	124	16	of	of	ADP
hi-47	124	17	action	action	NOUN
hi-47	124	18	to	to	PART
hi-47	124	19	help	help	VERB
hi-47	124	20	evaluate	evaluate	VERB
hi-47	124	21	affective	affective	ADJ
hi-47	124	22	components	component	NOUN
hi-47	124	23	pre	pre	ADJ
hi-47	124	24	-	-	NOUN
hi-47	124	25	purchase	purchase	ADJ
hi-47	124	26	expectations	expectation	NOUN
hi-47	124	27	with	with	ADP
hi-47	124	28	the	the	DET
hi-47	124	29	help	help	NOUN
hi-47	124	30	of	of	ADP
hi-47	124	31	efficiency	efficiency	NOUN
hi-47	124	32	consciousness	consciousness	NOUN
hi-47	124	33	development	development	NOUN
hi-47	124	34	of	of	ADP
hi-47	124	35	the	the	DET
hi-47	124	36	attitudinal	attitudinal	ADJ
hi-47	124	37	perspective	perspective	NOUN
hi-47	124	38	.	.	PUNCT
hi-47	125	1	based	base	VERB
hi-47	125	2	on	on	ADP
hi-47	125	3	the	the	DET
hi-47	125	4	hamdard	hamdard	ADJ
hi-47	125	5	islamicus	islamicus	NOUN
hi-47	125	6	vol	vol	NOUN
hi-47	125	7	.	.	PUNCT
hi-47	126	1	xliii	xliii	PROPN
hi-47	126	2	,	,	PUNCT
hi-47	126	3	no	no	INTJ
hi-47	126	4	.	.	NOUN
hi-47	126	5	2	2	NUM
hi-47	126	6	53	53	NUM
hi-47	126	7	previous	previous	ADJ
hi-47	126	8	studies	study	NOUN
hi-47	126	9	,	,	PUNCT
hi-47	126	10	it	it	PRON
hi-47	126	11	has	have	AUX
hi-47	126	12	been	be	AUX
hi-47	126	13	observed	observe	VERB
hi-47	126	14	that	that	SCONJ
hi-47	126	15	there	there	PRON
hi-47	126	16	are	be	VERB
hi-47	126	17	number	number	NOUN
hi-47	126	18	of	of	ADP
hi-47	126	19	studies	study	NOUN
hi-47	126	20	are	be	AUX
hi-47	126	21	available	available	ADJ
hi-47	126	22	related	relate	VERB
hi-47	126	23	to	to	ADP
hi-47	126	24	conventional	conventional	ADJ
hi-47	126	25	banking	banking	NOUN
hi-47	126	26	system	system	NOUN
hi-47	126	27	stream	stream	NOUN
hi-47	126	28	,	,	PUNCT
hi-47	126	29	however	however	ADV
hi-47	126	30	,	,	PUNCT
hi-47	126	31	very	very	ADV
hi-47	126	32	precise	precise	ADJ
hi-47	126	33	research	research	NOUN
hi-47	126	34	work	work	NOUN
hi-47	126	35	is	be	AUX
hi-47	126	36	available	available	ADJ
hi-47	126	37	regarding	regard	VERB
hi-47	126	38	to	to	ADP
hi-47	126	39	islamic	islamic	ADJ
hi-47	126	40	banking	banking	NOUN
hi-47	126	41	system	system	NOUN
hi-47	126	42	for	for	ADP
hi-47	126	43	the	the	DET
hi-47	126	44	last	last	ADJ
hi-47	126	45	few	few	ADJ
hi-47	126	46	years	year	NOUN
hi-47	126	47	.	.	PUNCT
hi-47	127	1	this	this	DET
hi-47	127	2	study	study	NOUN
hi-47	127	3	is	be	AUX
hi-47	127	4	conducted	conduct	VERB
hi-47	127	5	to	to	PART
hi-47	127	6	cover	cover	VERB
hi-47	127	7	the	the	DET
hi-47	127	8	gap	gap	NOUN
hi-47	127	9	and	and	CCONJ
hi-47	127	10	check	check	VERB
hi-47	127	11	service	service	NOUN
hi-47	127	12	quality	quality	NOUN
hi-47	127	13	impact	impact	NOUN
hi-47	127	14	on	on	ADP
hi-47	127	15	customer	customer	NOUN
hi-47	127	16	’s	’s	PART
hi-47	127	17	satisfaction	satisfaction	NOUN
hi-47	127	18	in	in	ADP
hi-47	127	19	this	this	DET
hi-47	127	20	era	era	NOUN
hi-47	127	21	where	where	SCONJ
hi-47	127	22	conventional	conventional	ADJ
hi-47	127	23	banks	bank	NOUN
hi-47	127	24	also	also	ADV
hi-47	127	25	moved	move	VERB
hi-47	127	26	parallel	parallel	ADJ
hi-47	127	27	to	to	ADP
hi-47	127	28	islamic	islamic	ADJ
hi-47	127	29	windows	window	NOUN
hi-47	127	30	/	/	SYM
hi-47	127	31	branches	branch	NOUN
hi-47	127	32	within	within	ADP
hi-47	127	33	pakistan	pakistan	PROPN
hi-47	127	34	.	.	PUNCT
hi-47	128	1	this	this	DET
hi-47	128	2	study	study	NOUN
hi-47	128	3	,	,	PUNCT
hi-47	128	4	like	like	ADP
hi-47	128	5	earlier	early	ADJ
hi-47	128	6	researches	research	NOUN
hi-47	128	7	,	,	PUNCT
hi-47	128	8	not	not	PART
hi-47	128	9	only	only	ADV
hi-47	128	10	taken	take	VERB
hi-47	128	11	fullfledged	fullfledge	VERB
hi-47	128	12	islamic	islamic	ADJ
hi-47	128	13	banks	bank	NOUN
hi-47	128	14	to	to	PART
hi-47	128	15	represent	represent	VERB
hi-47	128	16	the	the	DET
hi-47	128	17	whole	whole	ADJ
hi-47	128	18	islamic	islamic	ADJ
hi-47	128	19	banking	banking	NOUN
hi-47	128	20	stream	stream	NOUN
hi-47	128	21	but	but	CCONJ
hi-47	128	22	also	also	ADV
hi-47	128	23	take	take	VERB
hi-47	128	24	into	into	ADP
hi-47	128	25	account	account	NOUN
hi-47	128	26	conventional	conventional	ADJ
hi-47	128	27	banks	bank	NOUN
hi-47	128	28	providing	provide	VERB
hi-47	128	29	islamic	islamic	ADJ
hi-47	128	30	window	window	NOUN
hi-47	128	31	operations	operation	NOUN
hi-47	128	32	.	.	PUNCT
hi-47	129	1	this	this	DET
hi-47	129	2	gap	gap	NOUN
hi-47	129	3	stimulated	stimulate	VERB
hi-47	129	4	the	the	DET
hi-47	129	5	researchers	researcher	NOUN
hi-47	129	6	to	to	PART
hi-47	129	7	conduct	conduct	VERB
hi-47	129	8	a	a	DET
hi-47	129	9	study	study	NOUN
hi-47	129	10	in	in	ADP
hi-47	129	11	islamic	islamic	ADJ
hi-47	129	12	banking	banking	NOUN
hi-47	129	13	domain	domain	NOUN
hi-47	129	14	.	.	PUNCT
hi-47	130	1	hypothesis	hypothesis	NOUN
hi-47	130	2	of	of	ADP
hi-47	130	3	the	the	DET
hi-47	130	4	study	study	NOUN
hi-47	130	5	:	:	PUNCT
hi-47	130	6	h1	h1	NOUN
hi-47	130	7	:	:	PUNCT
hi-47	130	8	service	service	NOUN
hi-47	130	9	quality	quality	NOUN
hi-47	130	10	dimensions	dimension	NOUN
hi-47	130	11	have	have	VERB
hi-47	130	12	a	a	DET
hi-47	130	13	significant	significant	ADJ
hi-47	130	14	impact	impact	NOUN
hi-47	130	15	on	on	ADP
hi-47	130	16	the	the	DET
hi-47	130	17	satisfaction	satisfaction	NOUN
hi-47	130	18	and	and	CCONJ
hi-47	130	19	loyalty	loyalty	NOUN
hi-47	130	20	of	of	ADP
hi-47	130	21	the	the	DET
hi-47	130	22	customers	customer	NOUN
hi-47	130	23	.	.	PUNCT
hi-47	131	1	h1a	h1a	NOUN
hi-47	131	2	:	:	PUNCT
hi-47	131	3	tangibility	tangibility	NOUN
hi-47	131	4	leads	lead	VERB
hi-47	131	5	positively	positively	ADV
hi-47	131	6	to	to	ADP
hi-47	131	7	the	the	DET
hi-47	131	8	satisfaction	satisfaction	NOUN
hi-47	131	9	and	and	CCONJ
hi-47	131	10	loyalty	loyalty	NOUN
hi-47	131	11	.	.	PUNCT
hi-47	132	1	h1b	h1b	NOUN
hi-47	132	2	:	:	PUNCT
hi-47	132	3	assurance	assurance	NOUN
hi-47	132	4	leads	lead	VERB
hi-47	132	5	positively	positively	ADV
hi-47	132	6	to	to	ADP
hi-47	132	7	the	the	DET
hi-47	132	8	satisfaction	satisfaction	NOUN
hi-47	132	9	and	and	CCONJ
hi-47	132	10	loyalty	loyalty	NOUN
hi-47	132	11	.	.	PUNCT
hi-47	133	1	h1c	h1c	VERB
hi-47	133	2	:	:	PUNCT
hi-47	133	3	empathy	empathy	NOUN
hi-47	133	4	leads	lead	VERB
hi-47	133	5	positively	positively	ADV
hi-47	133	6	to	to	ADP
hi-47	133	7	the	the	DET
hi-47	133	8	satisfaction	satisfaction	NOUN
hi-47	133	9	and	and	CCONJ
hi-47	133	10	loyalty	loyalty	NOUN
hi-47	133	11	.	.	PUNCT
hi-47	134	1	h1d	h1d	NOUN
hi-47	134	2	:	:	PUNCT
hi-47	134	3	responsiveness	responsiveness	NOUN
hi-47	134	4	leads	lead	VERB
hi-47	134	5	positively	positively	ADV
hi-47	134	6	to	to	ADP
hi-47	134	7	the	the	DET
hi-47	134	8	satisfaction	satisfaction	NOUN
hi-47	134	9	and	and	CCONJ
hi-47	134	10	loyalty	loyalty	NOUN
hi-47	134	11	.	.	PUNCT
hi-47	135	1	h1e	h1e	NOUN
hi-47	135	2	:	:	PUNCT
hi-47	135	3	reliability	reliability	NOUN
hi-47	135	4	leads	lead	VERB
hi-47	135	5	positively	positively	ADV
hi-47	135	6	to	to	ADP
hi-47	135	7	the	the	DET
hi-47	135	8	satisfaction	satisfaction	NOUN
hi-47	135	9	and	and	CCONJ
hi-47	135	10	loyalty	loyalty	NOUN
hi-47	135	11	..	..	PUNCT
hi-47	136	1	h2	h2	NOUN
hi-47	136	2	:	:	PUNCT
hi-47	136	3	customer	customer	NOUN
hi-47	136	4	satisfaction	satisfaction	NOUN
hi-47	136	5	leads	lead	VERB
hi-47	136	6	to	to	ADP
hi-47	136	7	the	the	DET
hi-47	136	8	customer	customer	NOUN
hi-47	136	9	loyalty	loyalty	NOUN
hi-47	136	10	in	in	ADP
hi-47	136	11	the	the	DET
hi-47	136	12	islamic	islamic	ADJ
hi-47	136	13	banking	banking	NOUN
hi-47	136	14	sector	sector	NOUN
hi-47	136	15	of	of	ADP
hi-47	136	16	pakistan	pakistan	PROPN
hi-47	136	17	.	.	PUNCT
hi-47	137	1	service	service	NOUN
hi-47	137	2	quality	quality	NOUN
hi-47	137	3	dimensions	dimension	NOUN
hi-47	137	4	tangibility	tangibility	NOUN
hi-47	137	5	assurance	assurance	NOUN
hi-47	137	6	empathy	empathy	NOUN
hi-47	137	7	responsiveness	responsiveness	NOUN
hi-47	137	8	customer	customer	NOUN
hi-47	137	9	customer	customer	NOUN
hi-47	137	10	reliability	reliability	NOUN
hi-47	137	11	satisfication	satisfication	PROPN
hi-47	137	12	loyality	loyality	PROPN
hi-47	137	13	fig	fig	PROPN
hi-47	137	14	1	1	NUM
hi-47	137	15	.	.	PUNCT
hi-47	137	16	framework	framework	NOUN
hi-47	137	17	of	of	ADP
hi-47	137	18	the	the	DET
hi-47	137	19	study	study	NOUN
hi-47	137	20	research	research	NOUN
hi-47	137	21	methodology	methodology	NOUN
hi-47	137	22	the	the	DET
hi-47	137	23	research	research	NOUN
hi-47	137	24	study	study	NOUN
hi-47	137	25	is	be	AUX
hi-47	137	26	essentially	essentially	ADV
hi-47	137	27	of	of	ADP
hi-47	137	28	a	a	DET
hi-47	137	29	descriptive	descriptive	ADJ
hi-47	137	30	in	in	ADP
hi-47	137	31	nature	nature	NOUN
hi-47	137	32	,	,	PUNCT
hi-47	137	33	as	as	SCONJ
hi-47	137	34	it	it	PRON
hi-47	137	35	describes	describe	VERB
hi-47	137	36	islamic	islamic	ADJ
hi-47	137	37	banking	banking	NOUN
hi-47	137	38	customer	customer	NOUN
hi-47	137	39	’s	’s	PART
hi-47	137	40	responses	response	NOUN
hi-47	137	41	for	for	ADP
hi-47	137	42	identified	identify	VERB
hi-47	137	43	variables	variable	NOUN
hi-47	137	44	54	54	NUM
hi-47	137	45	role	role	NOUN
hi-47	137	46	of	of	ADP
hi-47	137	47	service	service	NOUN
hi-47	137	48	quality	quality	NOUN
hi-47	137	49	...	...	PUNCT
hi-47	137	50	of	of	ADP
hi-47	137	51	study	study	NOUN
hi-47	137	52	.	.	PUNCT
hi-47	138	1	the	the	DET
hi-47	138	2	research	research	NOUN
hi-47	138	3	study	study	NOUN
hi-47	138	4	is	be	AUX
hi-47	138	5	specifically	specifically	ADV
hi-47	138	6	designed	design	VERB
hi-47	138	7	to	to	PART
hi-47	138	8	determine	determine	VERB
hi-47	138	9	the	the	DET
hi-47	138	10	service	service	NOUN
hi-47	138	11	quality	quality	NOUN
hi-47	138	12	factors	factor	NOUN
hi-47	138	13	which	which	PRON
hi-47	138	14	play	play	VERB
hi-47	138	15	an	an	DET
hi-47	138	16	important	important	ADJ
hi-47	138	17	part	part	NOUN
hi-47	138	18	in	in	ADP
hi-47	138	19	satisfaction	satisfaction	NOUN
hi-47	138	20	and	and	CCONJ
hi-47	138	21	loyalty	loyalty	NOUN
hi-47	138	22	of	of	ADP
hi-47	138	23	islamic	islamic	ADJ
hi-47	138	24	banking	banking	NOUN
hi-47	138	25	customers	customer	NOUN
hi-47	138	26	with	with	ADP
hi-47	138	27	special	special	ADJ
hi-47	138	28	emphasis	emphasis	NOUN
hi-47	138	29	on	on	ADP
hi-47	138	30	the	the	DET
hi-47	138	31	pakistan	pakistan	PROPN
hi-47	138	32	’s	’s	PART
hi-47	138	33	islamic	islamic	PROPN
hi-47	138	34	banking	banking	NOUN
hi-47	138	35	industry	industry	NOUN
hi-47	138	36	.	.	PUNCT
hi-47	139	1	primary	primary	ADJ
hi-47	139	2	source	source	NOUN
hi-47	139	3	of	of	ADP
hi-47	139	4	data	datum	NOUN
hi-47	139	5	collection	collection	NOUN
hi-47	139	6	is	be	AUX
hi-47	139	7	employed	employ	VERB
hi-47	139	8	to	to	PART
hi-47	139	9	collect	collect	VERB
hi-47	139	10	data	datum	NOUN
hi-47	139	11	trough	trough	NOUN
hi-47	139	12	designing	design	VERB
hi-47	139	13	an	an	DET
hi-47	139	14	appropriate	appropriate	ADJ
hi-47	139	15	research	research	NOUN
hi-47	139	16	instrument	instrument	NOUN
hi-47	139	17	.	.	PUNCT
hi-47	140	1	the	the	DET
hi-47	140	2	population	population	NOUN
hi-47	140	3	for	for	ADP
hi-47	140	4	this	this	DET
hi-47	140	5	study	study	NOUN
hi-47	140	6	is	be	AUX
hi-47	140	7	the	the	DET
hi-47	140	8	islamic	islamic	ADJ
hi-47	140	9	banking	banking	NOUN
hi-47	140	10	customers	customer	NOUN
hi-47	140	11	of	of	ADP
hi-47	140	12	5	5	NUM
hi-47	140	13	full	full	ADV
hi-47	140	14	-	-	PUNCT
hi-47	140	15	fledged	fledged	ADJ
hi-47	140	16	islamic	islamic	ADJ
hi-47	140	17	banks	bank	NOUN
hi-47	140	18	and	and	CCONJ
hi-47	140	19	islamic	islamic	ADJ
hi-47	140	20	banking	banking	NOUN
hi-47	140	21	windows	window	NOUN
hi-47	140	22	being	be	AUX
hi-47	140	23	operated	operate	VERB
hi-47	140	24	through	through	ADP
hi-47	140	25	conventional	conventional	ADJ
hi-47	140	26	banks	bank	NOUN
hi-47	140	27	of	of	ADP
hi-47	140	28	pakistan	pakistan	PROPN
hi-47	140	29	.	.	PUNCT
hi-47	141	1	the	the	DET
hi-47	141	2	sample	sample	NOUN
hi-47	141	3	of	of	ADP
hi-47	141	4	study	study	NOUN
hi-47	141	5	is	be	AUX
hi-47	141	6	taken	take	VERB
hi-47	141	7	from	from	ADP
hi-47	141	8	full	full	ADJ
hi-47	141	9	-	-	PUNCT
hi-47	141	10	fledged	fledged	ADJ
hi-47	141	11	islamic	islamic	ADJ
hi-47	141	12	banks	bank	NOUN
hi-47	141	13	as	as	ADV
hi-47	141	14	well	well	ADV
hi-47	141	15	as	as	ADP
hi-47	141	16	from	from	ADP
hi-47	141	17	islamic	islamic	ADJ
hi-47	141	18	windows	window	NOUN
hi-47	141	19	.	.	PUNCT
hi-47	142	1	convenient	convenient	ADJ
hi-47	142	2	sampling	sampling	NOUN
hi-47	142	3	technique	technique	NOUN
hi-47	142	4	has	have	AUX
hi-47	142	5	been	be	AUX
hi-47	142	6	used	use	VERB
hi-47	142	7	to	to	PART
hi-47	142	8	get	get	VERB
hi-47	142	9	sample	sample	NOUN
hi-47	142	10	from	from	ADP
hi-47	142	11	the	the	DET
hi-47	142	12	population	population	NOUN
hi-47	142	13	.	.	PUNCT
hi-47	143	1	this	this	DET
hi-47	143	2	method	method	NOUN
hi-47	143	3	has	have	AUX
hi-47	143	4	edge	edge	NOUN
hi-47	143	5	as	as	SCONJ
hi-47	143	6	customers	customer	NOUN
hi-47	143	7	are	be	AUX
hi-47	143	8	well	well	ADV
hi-47	143	9	acquainted	acquaint	VERB
hi-47	143	10	with	with	ADP
hi-47	143	11	staff	staff	NOUN
hi-47	143	12	and	and	CCONJ
hi-47	143	13	have	have	VERB
hi-47	143	14	a	a	DET
hi-47	143	15	better	well	ADJ
hi-47	143	16	degree	degree	NOUN
hi-47	143	17	of	of	ADP
hi-47	143	18	willingness	willingness	NOUN
hi-47	143	19	to	to	PART
hi-47	143	20	respond	respond	VERB
hi-47	143	21	.	.	PUNCT
hi-47	144	1	the	the	DET
hi-47	144	2	questionnaire	questionnaire	NOUN
hi-47	144	3	is	be	AUX
hi-47	144	4	also	also	ADV
hi-47	144	5	filled	fill	VERB
hi-47	144	6	by	by	ADP
hi-47	144	7	direct	direct	ADJ
hi-47	144	8	interaction	interaction	NOUN
hi-47	144	9	with	with	ADP
hi-47	144	10	the	the	DET
hi-47	144	11	islamic	islamic	ADJ
hi-47	144	12	banking	banking	NOUN
hi-47	144	13	customers	customer	NOUN
hi-47	144	14	.	.	PUNCT
hi-47	145	1	the	the	DET
hi-47	145	2	responses	response	NOUN
hi-47	145	3	have	have	AUX
hi-47	145	4	been	be	AUX
hi-47	145	5	collected	collect	VERB
hi-47	145	6	from	from	ADP
hi-47	145	7	the	the	DET
hi-47	145	8	islamic	islamic	ADJ
hi-47	145	9	banking	banking	NOUN
hi-47	145	10	customers	customer	NOUN
hi-47	145	11	residing	reside	VERB
hi-47	145	12	in	in	ADP
hi-47	145	13	lahore	lahore	PROPN
hi-47	145	14	,	,	PUNCT
hi-47	145	15	pakistan	pakistan	PROPN
hi-47	145	16	.	.	PUNCT
hi-47	146	1	a	a	DET
hi-47	146	2	pilot	pilot	NOUN
hi-47	146	3	study	study	NOUN
hi-47	146	4	was	be	AUX
hi-47	146	5	conducted	conduct	VERB
hi-47	146	6	before	before	ADP
hi-47	146	7	undertaking	undertake	VERB
hi-47	146	8	the	the	DET
hi-47	146	9	actual	actual	ADJ
hi-47	146	10	survey	survey	NOUN
hi-47	146	11	.	.	PUNCT
hi-47	147	1	for	for	ADP
hi-47	147	2	collecting	collect	VERB
hi-47	147	3	the	the	DET
hi-47	147	4	data	datum	NOUN
hi-47	147	5	,	,	PUNCT
hi-47	147	6	the	the	DET
hi-47	147	7	questionnaire	questionnaire	NOUN
hi-47	147	8	is	be	AUX
hi-47	147	9	designed	design	VERB
hi-47	147	10	,	,	PUNCT
hi-47	147	11	and	and	CCONJ
hi-47	147	12	an	an	DET
hi-47	147	13	initial	initial	ADJ
hi-47	147	14	pilot	pilot	NOUN
hi-47	147	15	testing	testing	NOUN
hi-47	147	16	of	of	ADP
hi-47	147	17	the	the	DET
hi-47	147	18	questionnaire	questionnaire	NOUN
hi-47	147	19	is	be	AUX
hi-47	147	20	done	do	VERB
hi-47	147	21	from	from	ADP
hi-47	147	22	40	40	NUM
hi-47	147	23	respondents	respondent	NOUN
hi-47	147	24	.	.	PUNCT
hi-47	148	1	the	the	DET
hi-47	148	2	changes	change	NOUN
hi-47	148	3	that	that	PRON
hi-47	148	4	were	be	AUX
hi-47	148	5	suggested	suggest	VERB
hi-47	148	6	by	by	ADP
hi-47	148	7	experts	expert	NOUN
hi-47	148	8	from	from	ADP
hi-47	148	9	islamic	islamic	ADJ
hi-47	148	10	banking	banking	NOUN
hi-47	148	11	are	be	AUX
hi-47	148	12	incorporated	incorporate	VERB
hi-47	148	13	,	,	PUNCT
hi-47	148	14	and	and	CCONJ
hi-47	148	15	then	then	ADV
hi-47	148	16	finally	finally	ADV
hi-47	148	17	the	the	DET
hi-47	148	18	research	research	NOUN
hi-47	148	19	data	data	NOUN
hi-47	148	20	is	be	AUX
hi-47	148	21	directly	directly	ADV
hi-47	148	22	collected	collect	VERB
hi-47	148	23	from	from	ADP
hi-47	148	24	islamic	islamic	ADJ
hi-47	148	25	banks	bank	NOUN
hi-47	148	26	and	and	CCONJ
hi-47	148	27	islamic	islamic	ADJ
hi-47	148	28	windows	window	NOUN
hi-47	148	29	through	through	ADP
hi-47	148	30	the	the	DET
hi-47	148	31	questionnaires	questionnaire	NOUN
hi-47	148	32	with	with	ADP
hi-47	148	33	the	the	DET
hi-47	148	34	support	support	NOUN
hi-47	148	35	of	of	ADP
hi-47	148	36	islamic	islamic	ADJ
hi-47	148	37	baking	baking	NOUN
hi-47	148	38	staff	staff	NOUN
hi-47	148	39	and	and	CCONJ
hi-47	148	40	through	through	ADP
hi-47	148	41	personal	personal	ADJ
hi-47	148	42	visits	visit	NOUN
hi-47	148	43	.	.	PUNCT
hi-47	149	1	a	a	DET
hi-47	149	2	sample	sample	NOUN
hi-47	149	3	size	size	NOUN
hi-47	149	4	of	of	ADP
hi-47	149	5	180	180	NUM
hi-47	149	6	respondents	respondent	NOUN
hi-47	149	7	has	have	AUX
hi-47	149	8	been	be	AUX
hi-47	149	9	used	use	VERB
hi-47	149	10	for	for	ADP
hi-47	149	11	the	the	DET
hi-47	149	12	study	study	NOUN
hi-47	149	13	.	.	PUNCT
hi-47	150	1	however	however	ADV
hi-47	150	2	,	,	PUNCT
hi-47	150	3	out	out	ADP
hi-47	150	4	of	of	ADP
hi-47	150	5	180	180	NUM
hi-47	150	6	questionnaires	questionnaire	NOUN
hi-47	150	7	distributed	distribute	VERB
hi-47	150	8	;	;	PUNCT
hi-47	150	9	only	only	ADV
hi-47	150	10	169	169	NUM
hi-47	150	11	questionnaires	questionnaire	NOUN
hi-47	150	12	have	have	AUX
hi-47	150	13	been	be	AUX
hi-47	150	14	responded	respond	VERB
hi-47	150	15	.	.	PUNCT
hi-47	151	1	upon	upon	SCONJ
hi-47	151	2	scrutiny	scrutiny	NOUN
hi-47	151	3	it	it	PRON
hi-47	151	4	has	have	AUX
hi-47	151	5	been	be	AUX
hi-47	151	6	found	find	VERB
hi-47	151	7	that	that	SCONJ
hi-47	151	8	17	17	NUM
hi-47	151	9	questionnaires	questionnaire	NOUN
hi-47	151	10	were	be	AUX
hi-47	151	11	either	either	CCONJ
hi-47	151	12	blank	blank	ADJ
hi-47	151	13	in	in	ADP
hi-47	151	14	some	some	DET
hi-47	151	15	fields	field	NOUN
hi-47	151	16	or	or	CCONJ
hi-47	151	17	filled	fill	VERB
hi-47	151	18	without	without	ADP
hi-47	151	19	understanding	understand	VERB
hi-47	151	20	e.g.	e.g.	ADV
hi-47	151	21	all	all	DET
hi-47	151	22	fields	field	NOUN
hi-47	151	23	are	be	AUX
hi-47	151	24	marked	mark	VERB
hi-47	151	25	as	as	ADP
hi-47	151	26	5	5	NUM
hi-47	151	27	or	or	CCONJ
hi-47	151	28	1	1	NUM
hi-47	151	29	.	.	PUNCT
hi-47	152	1	only	only	ADV
hi-47	152	2	152	152	NUM
hi-47	152	3	responses	response	NOUN
hi-47	152	4	were	be	AUX
hi-47	152	5	properly	properly	ADV
hi-47	152	6	filled	fill	VERB
hi-47	152	7	up	up	ADP
hi-47	152	8	and	and	CCONJ
hi-47	152	9	analyzed	analyze	VERB
hi-47	152	10	.	.	PUNCT
hi-47	153	1	this	this	PRON
hi-47	153	2	represents	represent	VERB
hi-47	153	3	a	a	DET
hi-47	153	4	response	response	NOUN
hi-47	153	5	rate	rate	NOUN
hi-47	153	6	of	of	ADP
hi-47	153	7	76	76	NUM
hi-47	153	8	%	%	NOUN
hi-47	153	9	.	.	PUNCT
hi-47	154	1	the	the	DET
hi-47	154	2	gathered	gather	VERB
hi-47	154	3	data	data	NOUN
hi-47	154	4	is	be	AUX
hi-47	154	5	processed	process	VERB
hi-47	154	6	with	with	ADP
hi-47	154	7	the	the	DET
hi-47	154	8	help	help	NOUN
hi-47	154	9	of	of	ADP
hi-47	154	10	spss	spss	PROPN
hi-47	154	11	software	software	NOUN
hi-47	154	12	.	.	PUNCT
hi-47	155	1	reliability	reliability	NOUN
hi-47	155	2	refers	refer	VERB
hi-47	155	3	to	to	ADP
hi-47	155	4	the	the	DET
hi-47	155	5	extent	extent	NOUN
hi-47	155	6	that	that	SCONJ
hi-47	155	7	same	same	ADJ
hi-47	155	8	answers	answer	NOUN
hi-47	155	9	will	will	AUX
hi-47	155	10	be	be	AUX
hi-47	155	11	obtained	obtain	VERB
hi-47	155	12	by	by	ADP
hi-47	155	13	using	use	VERB
hi-47	155	14	the	the	DET
hi-47	155	15	same	same	ADJ
hi-47	155	16	instruments	instrument	NOUN
hi-47	155	17	.	.	PUNCT
hi-47	156	1	it	it	PRON
hi-47	156	2	is	be	AUX
hi-47	156	3	consistency	consistency	NOUN
hi-47	156	4	and	and	CCONJ
hi-47	156	5	stability	stability	NOUN
hi-47	156	6	in	in	ADP
hi-47	156	7	the	the	DET
hi-47	156	8	findings	finding	NOUN
hi-47	156	9	.	.	PUNCT
hi-47	157	1	for	for	ADP
hi-47	157	2	example	example	NOUN
hi-47	157	3	,	,	PUNCT
hi-47	157	4	like	like	SCONJ
hi-47	157	5	research	research	NOUN
hi-47	157	6	is	be	AUX
hi-47	157	7	related	relate	VERB
hi-47	157	8	with	with	ADP
hi-47	157	9	high	high	ADJ
hi-47	157	10	level	level	NOUN
hi-47	157	11	of	of	ADP
hi-47	157	12	reliability	reliability	NOUN
hi-47	157	13	then	then	ADV
hi-47	157	14	researcher	researcher	NOUN
hi-47	157	15	needs	need	VERB
hi-47	157	16	to	to	PART
hi-47	157	17	obtain	obtain	VERB
hi-47	157	18	according	accord	VERB
hi-47	157	19	to	to	ADP
hi-47	157	20	the	the	DET
hi-47	157	21	same	same	ADJ
hi-47	157	22	results	result	NOUN
hi-47	157	23	by	by	ADP
hi-47	157	24	using	use	VERB
hi-47	157	25	the	the	DET
hi-47	157	26	same	same	ADJ
hi-47	157	27	techniques	technique	NOUN
hi-47	157	28	.	.	PUNCT
hi-47	158	1	wilson	wilson	PROPN
hi-47	158	2	(	(	PUNCT
hi-47	158	3	2010	2010	NUM
hi-47	158	4	)	)	PUNCT
hi-47	158	5	explains	explain	VERB
hi-47	158	6	that	that	SCONJ
hi-47	158	7	reliability	reliability	NOUN
hi-47	158	8	issues	issue	NOUN
hi-47	158	9	are	be	AUX
hi-47	158	10	more	more	ADV
hi-47	158	11	related	related	ADJ
hi-47	158	12	to	to	ADP
hi-47	158	13	the	the	DET
hi-47	158	14	subjectivity	subjectivity	NOUN
hi-47	158	15	of	of	ADP
hi-47	158	16	time	time	NOUN
hi-47	158	17	,	,	PUNCT
hi-47	158	18	once	once	SCONJ
hi-47	158	19	the	the	DET
hi-47	158	20	researcher	researcher	NOUN
hi-47	158	21	adopts	adopt	VERB
hi-47	158	22	its	its	PRON
hi-47	158	23	then	then	ADV
hi-47	158	24	the	the	DET
hi-47	158	25	level	level	NOUN
hi-47	158	26	of	of	ADP
hi-47	158	27	reliability	reliability	NOUN
hi-47	158	28	work	work	NOUN
hi-47	158	29	will	will	AUX
hi-47	158	30	be	be	AUX
hi-47	158	31	compromised	compromise	VERB
hi-47	158	32	.	.	PUNCT
hi-47	159	1	table	table	NOUN
hi-47	159	2	2	2	NUM
hi-47	159	3	shows	show	VERB
hi-47	159	4	that	that	SCONJ
hi-47	159	5	the	the	DET
hi-47	159	6	alpha	alpha	NOUN
hi-47	159	7	value	value	NOUN
hi-47	159	8	for	for	ADP
hi-47	159	9	most	most	ADJ
hi-47	159	10	of	of	ADP
hi-47	159	11	the	the	DET
hi-47	159	12	scales	scale	NOUN
hi-47	159	13	closer	close	ADV
hi-47	159	14	to	to	ADP
hi-47	159	15	or	or	CCONJ
hi-47	159	16	above	above	ADP
hi-47	159	17	0.7	0.7	NUM
hi-47	159	18	,	,	PUNCT
hi-47	159	19	which	which	PRON
hi-47	159	20	means	mean	VERB
hi-47	159	21	that	that	SCONJ
hi-47	159	22	the	the	DET
hi-47	159	23	survey	survey	NOUN
hi-47	159	24	instrument	instrument	NOUN
hi-47	159	25	is	be	AUX
hi-47	159	26	reliable	reliable	ADJ
hi-47	159	27	for	for	ADP
hi-47	159	28	further	far	ADV
hi-47	159	29	continuing	continue	VERB
hi-47	159	30	our	our	PRON
hi-47	159	31	research	research	NOUN
hi-47	159	32	work	work	NOUN
hi-47	159	33	.	.	PUNCT
hi-47	160	1	hamdard	hamdard	ADJ
hi-47	160	2	islamicus	islamicus	PROPN
hi-47	160	3	vol	vol	NOUN
hi-47	160	4	.	.	PUNCT
hi-47	161	1	xliii	xliii	PROPN
hi-47	161	2	,	,	PUNCT
hi-47	161	3	no	no	INTJ
hi-47	161	4	.	.	NOUN
hi-47	161	5	2	2	NUM
hi-47	161	6	55	55	NUM
hi-47	161	7	table	table	NOUN
hi-47	161	8	1	1	NUM
hi-47	161	9	.	.	PUNCT
hi-47	161	10	list	list	NOUN
hi-47	161	11	of	of	ADP
hi-47	161	12	variables	variable	NOUN
hi-47	161	13	used	use	VERB
hi-47	161	14	for	for	ADP
hi-47	161	15	study	study	NOUN
hi-47	161	16	sr	sr	PROPN
hi-47	161	17	.	.	PUNCT
hi-47	162	1	#	#	NOUN
hi-47	162	2	1	1	NUM
hi-47	162	3	.	.	NOUN
hi-47	162	4	2	2	NUM
hi-47	162	5	.	.	NOUN
hi-47	162	6	3	3	NUM
hi-47	162	7	.	.	NOUN
hi-47	162	8	4	4	NUM
hi-47	162	9	.	.	NOUN
hi-47	162	10	5	5	NUM
hi-47	162	11	.	.	NOUN
hi-47	162	12	6	6	NUM
hi-47	162	13	.	.	NOUN
hi-47	162	14	7	7	X
hi-47	162	15	.	.	X
hi-47	162	16	data	datum	NOUN
hi-47	162	17	results	result	NOUN
hi-47	162	18	and	and	CCONJ
hi-47	162	19	findings	finding	NOUN
hi-47	162	20	as	as	SCONJ
hi-47	162	21	this	this	DET
hi-47	162	22	research	research	NOUN
hi-47	162	23	study	study	NOUN
hi-47	162	24	was	be	AUX
hi-47	162	25	conducted	conduct	VERB
hi-47	162	26	to	to	PART
hi-47	162	27	find	find	VERB
hi-47	162	28	out	out	ADP
hi-47	162	29	the	the	DET
hi-47	162	30	determinants/	determinants/	NUM
hi-47	162	31	items	item	NOUN
hi-47	162	32	of	of	ADP
hi-47	162	33	service	service	NOUN
hi-47	162	34	quality	quality	NOUN
hi-47	162	35	that	that	PRON
hi-47	162	36	influence	influence	NOUN
hi-47	162	37	on	on	ADP
hi-47	162	38	the	the	DET
hi-47	162	39	loyalty	loyalty	NOUN
hi-47	162	40	and	and	CCONJ
hi-47	162	41	satisfaction	satisfaction	NOUN
hi-47	162	42	of	of	ADP
hi-47	162	43	customers	customer	NOUN
hi-47	162	44	of	of	ADP
hi-47	162	45	islamic	islamic	ADJ
hi-47	162	46	banks	bank	NOUN
hi-47	162	47	in	in	ADP
hi-47	162	48	pakistan	pakistan	PROPN
hi-47	162	49	,	,	PUNCT
hi-47	162	50	so	so	SCONJ
hi-47	162	51	it	it	PRON
hi-47	162	52	is	be	AUX
hi-47	162	53	considered	consider	VERB
hi-47	162	54	that	that	SCONJ
hi-47	162	55	the	the	DET
hi-47	162	56	appropriate	appropriate	ADJ
hi-47	162	57	target	target	NOUN
hi-47	162	58	population	population	NOUN
hi-47	162	59	should	should	AUX
hi-47	162	60	be	be	AUX
hi-47	162	61	aged	age	VERB
hi-47	162	62	above	above	ADP
hi-47	162	63	18	18	NUM
hi-47	162	64	years	year	NOUN
hi-47	162	65	and	and	CCONJ
hi-47	162	66	are	be	AUX
hi-47	162	67	involved	involve	VERB
hi-47	162	68	fully	fully	ADV
hi-47	162	69	or	or	CCONJ
hi-47	162	70	in	in	ADP
hi-47	162	71	partial	partial	ADJ
hi-47	162	72	in	in	ADP
hi-47	162	73	the	the	DET
hi-47	162	74	banking	banking	NOUN
hi-47	162	75	dealings	dealing	NOUN
hi-47	162	76	.	.	PUNCT
hi-47	163	1	respondents	respondent	NOUN
hi-47	163	2	should	should	AUX
hi-47	163	3	be	be	AUX
hi-47	163	4	variable	variable	ADJ
hi-47	163	5	/	/	SYM
hi-47	163	6	construct	construct	NOUN
hi-47	163	7	service	service	NOUN
hi-47	163	8	quality	quality	NOUN
hi-47	163	9	:	:	PUNCT
hi-47	163	10	tangible	tangible	ADJ
hi-47	163	11	service	service	NOUN
hi-47	163	12	quality	quality	NOUN
hi-47	163	13	:	:	PUNCT
hi-47	163	14	reliable	reliable	ADJ
hi-47	163	15	service	service	NOUN
hi-47	163	16	quality	quality	NOUN
hi-47	163	17	:	:	PUNCT
hi-47	163	18	responsiveness	responsiveness	NOUN
hi-47	163	19	service	service	NOUN
hi-47	163	20	quality	quality	NOUN
hi-47	163	21	:	:	PUNCT
hi-47	163	22	assurance	assurance	NOUN
hi-47	163	23	service	service	NOUN
hi-47	163	24	quality	quality	NOUN
hi-47	163	25	:	:	PUNCT
hi-47	163	26	empathy	empathy	ADJ
hi-47	163	27	customer	customer	NOUN
hi-47	163	28	satisfaction	satisfaction	NOUN
hi-47	163	29	customer	customer	NOUN
hi-47	163	30	loyalty	loyalty	NOUN
hi-47	163	31	earlier	early	ADV
hi-47	163	32	studies	study	NOUN
hi-47	163	33	lliachenko	lliachenko	PROPN
hi-47	163	34	(	(	PUNCT
hi-47	163	35	2006	2006	NUM
hi-47	163	36	)	)	PUNCT
hi-47	163	37	;	;	PUNCT
hi-47	164	1	liu	liu	PROPN
hi-47	164	2	et	et	PROPN
hi-47	164	3	al	al	PROPN
hi-47	164	4	.	.	PROPN
hi-47	165	1	(	(	PUNCT
hi-47	165	2	2009	2009	NUM
hi-47	165	3	)	)	PUNCT
hi-47	165	4	;	;	PUNCT
hi-47	165	5	sheng	sheng	PROPN
hi-47	165	6	and	and	CCONJ
hi-47	165	7	liu	liu	PROPN
hi-47	165	8	(	(	PUNCT
hi-47	165	9	2010	2010	NUM
hi-47	165	10	)	)	PUNCT
hi-47	165	11	;	;	PUNCT
hi-47	165	12	javadi	javadi	NOUN
hi-47	165	13	(	(	PUNCT
hi-47	165	14	2011	2011	NUM
hi-47	165	15	)	)	PUNCT
hi-47	165	16	;	;	PUNCT
hi-47	165	17	khan	khan	PROPN
hi-47	165	18	et	et	PROPN
hi-47	165	19	al	al	PROPN
hi-47	165	20	.	.	PROPN
hi-47	166	1	(	(	PUNCT
hi-47	166	2	2017	2017	NUM
hi-47	166	3	)	)	PUNCT
hi-47	166	4	parasuraman	parasuraman	NOUN
hi-47	166	5	,	,	PUNCT
hi-47	166	6	(	(	PUNCT
hi-47	166	7	1994	1994	NUM
hi-47	166	8	)	)	PUNCT
hi-47	166	9	;	;	PUNCT
hi-47	166	10	zeithaml	zeithaml	PROPN
hi-47	166	11	et	et	PROPN
hi-47	166	12	al	al	PROPN
hi-47	166	13	.	.	PROPN
hi-47	167	1	(	(	PUNCT
hi-47	167	2	2000	2000	NUM
hi-47	167	3	)	)	PUNCT
hi-47	167	4	;	;	PUNCT
hi-47	167	5	yang	yang	PROPN
hi-47	167	6	et	et	PROPN
hi-47	167	7	al	al	PROPN
hi-47	167	8	.	.	PROPN
hi-47	168	1	(	(	PUNCT
hi-47	168	2	2004	2004	NUM
hi-47	168	3	)	)	PUNCT
hi-47	169	1	;	;	PUNCT
hi-47	169	2	sung	sing	VERB
hi-47	169	3	et	et	PROPN
hi-47	169	4	al	al	PROPN
hi-47	169	5	.	.	PROPN
hi-47	170	1	(	(	PUNCT
hi-47	170	2	2009	2009	NUM
hi-47	170	3	)	)	PUNCT
hi-47	171	1	;	;	PUNCT
hi-47	171	2	ariff	ariff	PROPN
hi-47	171	3	et	et	PROPN
hi-47	171	4	al	al	PROPN
hi-47	171	5	.	.	PROPN
hi-47	172	1	(	(	PUNCT
hi-47	172	2	2012	2012	NUM
hi-47	172	3	)	)	PUNCT
hi-47	172	4	;	;	PUNCT
hi-47	172	5	al	al	PROPN
hi-47	172	6	-	-	PUNCT
hi-47	172	7	hawary	hawary	PROPN
hi-47	172	8	and	and	CCONJ
hi-47	172	9	alsmeran	alsmeran	PROPN
hi-47	172	10	(	(	PUNCT
hi-47	172	11	2017	2017	NUM
hi-47	172	12	)	)	PUNCT
hi-47	172	13	;	;	PUNCT
hi-47	172	14	khan	khan	PROPN
hi-47	172	15	et	et	PROPN
hi-47	172	16	al	al	PROPN
hi-47	172	17	.	.	PROPN
hi-47	173	1	(	(	PUNCT
hi-47	173	2	2017	2017	NUM
hi-47	173	3	)	)	PUNCT
hi-47	173	4	parasuraman	parasuraman	NOUN
hi-47	173	5	,	,	PUNCT
hi-47	173	6	(	(	PUNCT
hi-47	173	7	1994	1994	NUM
hi-47	173	8	)	)	PUNCT
hi-47	173	9	;	;	PUNCT
hi-47	173	10	lliachenko	lliachenko	PROPN
hi-47	173	11	(	(	PUNCT
hi-47	173	12	2006	2006	NUM
hi-47	173	13	)	)	PUNCT
hi-47	173	14	;	;	PUNCT
hi-47	173	15	ahmad	ahmad	PROPN
hi-47	173	16	(	(	PUNCT
hi-47	173	17	2009	2009	NUM
hi-47	173	18	)	)	PUNCT
hi-47	173	19	;	;	PUNCT
hi-47	173	20	alhawary	alhawary	PROPN
hi-47	173	21	and	and	CCONJ
hi-47	173	22	al	al	PROPN
hi-47	173	23	-	-	PUNCT
hi-47	173	24	smeran	smeran	NOUN
hi-47	173	25	(	(	PUNCT
hi-47	173	26	2017	2017	NUM
hi-47	173	27	)	)	PUNCT
hi-47	173	28	bresselles	bresselle	NOUN
hi-47	173	29	and	and	CCONJ
hi-47	173	30	durrieu	durrieu	PROPN
hi-47	173	31	(	(	PUNCT
hi-47	173	32	2008	2008	NUM
hi-47	173	33	)	)	PUNCT
hi-47	173	34	;	;	PUNCT
hi-47	173	35	ariff	ariff	PROPN
hi-47	173	36	et	et	PROPN
hi-47	173	37	al	al	PROPN
hi-47	173	38	.	.	PROPN
hi-47	173	39	(	(	PUNCT
hi-47	173	40	2012	2012	NUM
hi-47	173	41	)	)	PUNCT
hi-47	173	42	;	;	PUNCT
hi-47	173	43	khan	khan	PROPN
hi-47	173	44	et	et	PROPN
hi-47	173	45	al	al	PROPN
hi-47	173	46	.	.	PROPN
hi-47	174	1	(	(	PUNCT
hi-47	174	2	2017	2017	NUM
hi-47	174	3	)	)	PUNCT
hi-47	174	4	parasuraman	parasuraman	NOUN
hi-47	174	5	,	,	PUNCT
hi-47	174	6	(	(	PUNCT
hi-47	174	7	1994	1994	NUM
hi-47	174	8	)	)	PUNCT
hi-47	174	9	;	;	PUNCT
hi-47	174	10	ahmad	ahmad	PROPN
hi-47	174	11	(	(	PUNCT
hi-47	174	12	2009	2009	NUM
hi-47	174	13	)	)	PUNCT
hi-47	174	14	;	;	PUNCT
hi-47	174	15	khan	khan	PROPN
hi-47	174	16	et	et	PROPN
hi-47	174	17	al	al	PROPN
hi-47	174	18	.	.	PROPN
hi-47	175	1	(	(	PUNCT
hi-47	175	2	2017	2017	NUM
hi-47	175	3	)	)	PUNCT
hi-47	175	4	wang	wang	PROPN
hi-47	175	5	et	et	PROPN
hi-47	175	6	al	al	PROPN
hi-47	175	7	(	(	PUNCT
hi-47	175	8	2001	2001	NUM
hi-47	175	9	)	)	PUNCT
hi-47	175	10	;	;	PUNCT
hi-47	175	11	ariff	ariff	PROPN
hi-47	175	12	et	et	PROPN
hi-47	175	13	al	al	PROPN
hi-47	175	14	.	.	PUNCT
hi-47	176	1	(	(	PUNCT
hi-47	176	2	2012	2012	NUM
hi-47	176	3	ahmad	ahmad	NOUN
hi-47	176	4	(	(	PUNCT
hi-47	176	5	2009	2009	NUM
hi-47	176	6	)	)	PUNCT
hi-47	176	7	lam	lam	PROPN
hi-47	176	8	et	et	PROPN
hi-47	176	9	al	al	PROPN
hi-47	176	10	.	.	PROPN
hi-47	177	1	(	(	PUNCT
hi-47	177	2	2004	2004	NUM
hi-47	177	3	)	)	PUNCT
hi-47	177	4	;	;	PUNCT
hi-47	178	1	hawary	hawary	NOUN
hi-47	178	2	and	and	CCONJ
hi-47	178	3	al	al	PROPN
hi-47	178	4	-	-	PUNCT
hi-47	178	5	smeran	smeran	NOUN
hi-47	178	6	(	(	PUNCT
hi-47	178	7	2017	2017	NUM
hi-47	178	8	)	)	PUNCT
hi-47	178	9	56	56	NUM
hi-47	178	10	role	role	NOUN
hi-47	178	11	of	of	ADP
hi-47	178	12	service	service	NOUN
hi-47	178	13	quality	quality	NOUN
hi-47	178	14	...	...	PUNCT
hi-47	178	15	educated	educate	VERB
hi-47	178	16	and	and	CCONJ
hi-47	178	17	most	most	ADV
hi-47	178	18	commonly	commonly	ADV
hi-47	178	19	belongs	belong	VERB
hi-47	178	20	to	to	ADP
hi-47	178	21	the	the	DET
hi-47	178	22	background	background	NOUN
hi-47	178	23	of	of	ADP
hi-47	178	24	banking	banking	NOUN
hi-47	178	25	and	and	CCONJ
hi-47	178	26	finance	finance	NOUN
hi-47	178	27	background	background	NOUN
hi-47	178	28	;	;	PUNCT
hi-47	178	29	so	so	SCONJ
hi-47	178	30	that	that	SCONJ
hi-47	178	31	they	they	PRON
hi-47	178	32	can	can	AUX
hi-47	178	33	understand	understand	VERB
hi-47	178	34	the	the	DET
hi-47	178	35	importance	importance	NOUN
hi-47	178	36	of	of	ADP
hi-47	178	37	research	research	NOUN
hi-47	178	38	.	.	PUNCT
hi-47	179	1	the	the	DET
hi-47	179	2	demographic	demographic	ADJ
hi-47	179	3	summary	summary	NOUN
hi-47	179	4	statistics	statistic	NOUN
hi-47	179	5	of	of	ADP
hi-47	179	6	the	the	DET
hi-47	179	7	respondents	respondent	NOUN
hi-47	179	8	are	be	AUX
hi-47	179	9	given	give	VERB
hi-47	179	10	in	in	ADP
hi-47	179	11	table	table	NOUN
hi-47	179	12	3	3	NUM
hi-47	179	13	.	.	PUNCT
hi-47	179	14	table	table	NOUN
hi-47	179	15	2	2	NUM
hi-47	179	16	.	.	PUNCT
hi-47	180	1	reliability	reliability	NOUN
hi-47	180	2	analysis	analysis	NOUN
hi-47	180	3	of	of	ADP
hi-47	180	4	constructs	construct	NOUN
hi-47	180	5	reason	reason	NOUN
hi-47	180	6	for	for	ADP
hi-47	180	7	choosing	choose	VERB
hi-47	180	8	islamic	islamic	PROPN
hi-47	180	9	bank	bank	PROPN
hi-47	180	10	’s	’s	PART
hi-47	180	11	products	product	NOUN
hi-47	180	12	/	/	SYM
hi-47	180	13	services	service	NOUN
hi-47	180	14	table	table	NOUN
hi-47	180	15	4	4	NUM
hi-47	180	16	lists	list	VERB
hi-47	180	17	the	the	DET
hi-47	180	18	participant	participant	NOUN
hi-47	180	19	’s	’s	PART
hi-47	180	20	responses	response	NOUN
hi-47	180	21	pertaining	pertain	VERB
hi-47	180	22	to	to	ADP
hi-47	180	23	reasons	reason	NOUN
hi-47	180	24	for	for	ADP
hi-47	180	25	choosing	choose	VERB
hi-47	180	26	the	the	DET
hi-47	180	27	islamic	islamic	ADJ
hi-47	180	28	banks	bank	NOUN
hi-47	180	29	specific	specific	ADJ
hi-47	180	30	products	product	NOUN
hi-47	180	31	and	and	CCONJ
hi-47	180	32	services	service	NOUN
hi-47	180	33	.	.	PUNCT
hi-47	181	1	5.92	5.92	NUM
hi-47	181	2	%	%	NOUN
hi-47	181	3	choose	choose	VERB
hi-47	181	4	islamic	islamic	ADJ
hi-47	181	5	banks	bank	NOUN
hi-47	181	6	products	product	NOUN
hi-47	181	7	/	/	SYM
hi-47	181	8	services	service	NOUN
hi-47	181	9	due	due	ADJ
hi-47	181	10	to	to	ADP
hi-47	181	11	fast	fast	ADJ
hi-47	181	12	and	and	CCONJ
hi-47	181	13	friendly	friendly	ADJ
hi-47	181	14	services	service	NOUN
hi-47	181	15	,	,	PUNCT
hi-47	181	16	40.79	40.79	NUM
hi-47	181	17	%	%	NOUN
hi-47	181	18	chooses	choose	VERB
hi-47	181	19	due	due	ADP
hi-47	181	20	to	to	ADP
hi-47	181	21	its	its	PRON
hi-47	181	22	products	product	NOUN
hi-47	181	23	shariah	shariah	PROPN
hi-47	181	24	compliance	compliance	NOUN
hi-47	181	25	nature	nature	NOUN
hi-47	181	26	the	the	DET
hi-47	181	27	main	main	ADJ
hi-47	181	28	ingredient	ingredient	NOUN
hi-47	181	29	that	that	PRON
hi-47	181	30	differs	differ	VERB
hi-47	181	31	it	it	PRON
hi-47	181	32	from	from	ADP
hi-47	181	33	the	the	DET
hi-47	181	34	conventional	conventional	ADJ
hi-47	181	35	bank	bank	NOUN
hi-47	181	36	products	product	NOUN
hi-47	181	37	)	)	PUNCT
hi-47	181	38	,	,	PUNCT
hi-47	181	39	25.66	25.66	NUM
hi-47	181	40	%	%	NOUN
hi-47	181	41	chooses	choose	VERB
hi-47	181	42	islamic	islamic	ADJ
hi-47	181	43	banks	bank	NOUN
hi-47	181	44	products	product	NOUN
hi-47	181	45	/	/	SYM
hi-47	181	46	services	service	NOUN
hi-47	181	47	due	due	ADJ
hi-47	181	48	to	to	ADP
hi-47	181	49	higher	high	ADJ
hi-47	181	50	profit	profit	NOUN
hi-47	181	51	on	on	ADP
hi-47	181	52	investments	investment	NOUN
hi-47	181	53	(	(	PUNCT
hi-47	181	54	roi	roi	NOUN
hi-47	181	55	)	)	PUNCT
hi-47	181	56	,	,	PUNCT
hi-47	181	57	9.21	9.21	NUM
hi-47	181	58	%	%	NOUN
hi-47	181	59	for	for	ADP
hi-47	181	60	availability	availability	NOUN
hi-47	181	61	of	of	ADP
hi-47	181	62	finance	finance	NOUN
hi-47	181	63	facilities	facility	NOUN
hi-47	181	64	,	,	PUNCT
hi-47	181	65	3.29	3.29	NUM
hi-47	181	66	%	%	NOUN
hi-47	181	67	for	for	ADP
hi-47	181	68	provision	provision	NOUN
hi-47	181	69	of	of	ADP
hi-47	181	70	credit	credit	NOUN
hi-47	181	71	cards	card	NOUN
hi-47	181	72	and	and	CCONJ
hi-47	181	73	15.13	15.13	NUM
hi-47	181	74	%	%	NOUN
hi-47	181	75	due	due	ADP
hi-47	181	76	to	to	ADP
hi-47	181	77	the	the	DET
hi-47	181	78	islamic	islamic	ADJ
hi-47	181	79	banks	bank	NOUN
hi-47	181	80	reputation	reputation	NOUN
hi-47	181	81	in	in	ADP
hi-47	181	82	the	the	DET
hi-47	181	83	market	market	NOUN
hi-47	181	84	.	.	PUNCT
hi-47	182	1	correlation	correlation	NOUN
hi-47	182	2	analysis	analysis	NOUN
hi-47	182	3	to	to	PART
hi-47	182	4	overcome	overcome	VERB
hi-47	182	5	the	the	DET
hi-47	182	6	issue	issue	NOUN
hi-47	182	7	of	of	ADP
hi-47	182	8	multicollinearity	multicollinearity	NOUN
hi-47	182	9	,	,	PUNCT
hi-47	182	10	correlation	correlation	NOUN
hi-47	182	11	matrix	matrix	NOUN
hi-47	182	12	is	be	AUX
hi-47	182	13	used	use	VERB
hi-47	182	14	.	.	PUNCT
hi-47	183	1	table	table	NOUN
hi-47	183	2	5	5	NUM
hi-47	183	3	shows	show	VERB
hi-47	183	4	that	that	SCONJ
hi-47	183	5	all	all	DET
hi-47	183	6	variables	variable	NOUN
hi-47	183	7	are	be	AUX
hi-47	183	8	not	not	PART
hi-47	183	9	interdependent	interdependent	ADJ
hi-47	183	10	on	on	ADP
hi-47	183	11	each	each	DET
hi-47	183	12	other	other	ADJ
hi-47	183	13	and	and	CCONJ
hi-47	183	14	lacks	lack	VERB
hi-47	183	15	correlation	correlation	NOUN
hi-47	183	16	among	among	ADP
hi-47	183	17	them	they	PRON
hi-47	183	18	as	as	SCONJ
hi-47	183	19	the	the	DET
hi-47	183	20	value	value	NOUN
hi-47	183	21	of	of	ADP
hi-47	183	22	each	each	DET
hi-47	183	23	variable	variable	NOUN
hi-47	183	24	is	be	AUX
hi-47	183	25	less	less	ADJ
hi-47	183	26	than	than	ADP
hi-47	183	27	the	the	DET
hi-47	183	28	0.70	0.70	NUM
hi-47	183	29	,	,	PUNCT
hi-47	183	30	which	which	PRON
hi-47	183	31	means	mean	VERB
hi-47	183	32	that	that	SCONJ
hi-47	183	33	all	all	DET
hi-47	183	34	variables	variable	NOUN
hi-47	183	35	are	be	AUX
hi-47	183	36	free	free	ADJ
hi-47	183	37	from	from	ADP
hi-47	183	38	the	the	DET
hi-47	183	39	issue	issue	NOUN
hi-47	183	40	of	of	ADP
hi-47	183	41	correlation	correlation	NOUN
hi-47	183	42	(	(	PUNCT
hi-47	183	43	multicollinearity	multicollinearity	NOUN
hi-47	183	44	)	)	PUNCT
hi-47	183	45	,	,	PUNCT
hi-47	183	46	which	which	PRON
hi-47	183	47	may	may	AUX
hi-47	183	48	be	be	AUX
hi-47	183	49	confirmed	confirm	VERB
hi-47	183	50	later	later	ADV
hi-47	183	51	on	on	ADV
hi-47	183	52	after	after	ADP
hi-47	183	53	performing	perform	VERB
hi-47	183	54	variance	variance	NOUN
hi-47	183	55	inflation	inflation	NOUN
hi-47	183	56	factor	factor	NOUN
hi-47	183	57	(	(	PUNCT
hi-47	183	58	vif	vif	NOUN
hi-47	183	59	)	)	PUNCT
hi-47	183	60	test	test	NOUN
hi-47	183	61	.	.	PUNCT
hi-47	184	1	no	no	INTJ
hi-47	184	2	.	.	NOUN
hi-47	185	1	of	of	ADP
hi-47	185	2	items	item	NOUN
hi-47	185	3	cronbach	cronbach	VERB
hi-47	185	4	alpha	alpha	NOUN
hi-47	185	5	value	value	NOUN
hi-47	185	6	03	03	NUM
hi-47	185	7	0.716	0.716	NUM
hi-47	185	8	05	05	NUM
hi-47	186	1	0.777	0.777	NUM
hi-47	186	2	04	04	NUM
hi-47	186	3	0.759	0.759	NUM
hi-47	186	4	04	04	NUM
hi-47	186	5	0.710	0.710	NUM
hi-47	186	6	05	05	NUM
hi-47	186	7	0.759	0.759	NUM
hi-47	186	8	04	04	NUM
hi-47	186	9	0.804	0.804	NUM
hi-47	186	10	05	05	NUM
hi-47	186	11	0.876	0.876	NUM
hi-47	186	12	30	30	NUM
hi-47	186	13	0.951	0.951	NUM
hi-47	186	14	variables	variable	NOUN
hi-47	186	15	service	service	NOUN
hi-47	186	16	quality	quality	NOUN
hi-47	186	17	:	:	PUNCT
hi-47	186	18	tangible	tangible	ADJ
hi-47	186	19	service	service	NOUN
hi-47	186	20	quality	quality	NOUN
hi-47	186	21	:	:	PUNCT
hi-47	186	22	reliable	reliable	ADJ
hi-47	186	23	service	service	NOUN
hi-47	186	24	quality	quality	NOUN
hi-47	186	25	:	:	PUNCT
hi-47	186	26	responsiveness	responsiveness	NOUN
hi-47	186	27	service	service	NOUN
hi-47	186	28	quality	quality	NOUN
hi-47	186	29	:	:	PUNCT
hi-47	186	30	assurance	assurance	NOUN
hi-47	186	31	service	service	NOUN
hi-47	186	32	quality	quality	NOUN
hi-47	186	33	:	:	PUNCT
hi-47	186	34	empathy	empathy	ADJ
hi-47	186	35	satisfaction	satisfaction	NOUN
hi-47	186	36	level	level	NOUN
hi-47	186	37	customer	customer	NOUN
hi-47	186	38	loyalty	loyalty	NOUN
hi-47	186	39	overall	overall	ADJ
hi-47	186	40	hamdard	hamdard	ADJ
hi-47	186	41	islamicus	islamicus	NOUN
hi-47	186	42	vol	vol	NOUN
hi-47	186	43	.	.	PUNCT
hi-47	187	1	xliii	xliii	PROPN
hi-47	187	2	,	,	PUNCT
hi-47	187	3	no	no	INTJ
hi-47	187	4	.	.	NOUN
hi-47	187	5	2	2	NUM
hi-47	187	6	57	57	NUM
hi-47	187	7	table	table	NOUN
hi-47	187	8	3	3	NUM
hi-47	187	9	.	.	PUNCT
hi-47	187	10	descriptive	descriptive	ADJ
hi-47	187	11	statistics	statistic	NOUN
hi-47	187	12	frequency	frequency	NOUN
hi-47	187	13	percent	percent	NOUN
hi-47	187	14	cumulative	cumulative	ADJ
hi-47	187	15	percent	percent	NOUN
hi-47	187	16	gender	gender	NOUN
hi-47	187	17	male	male	NOUN
hi-47	187	18	116	116	NUM
hi-47	187	19	76.3	76.3	NUM
hi-47	187	20	76.3	76.3	NUM
hi-47	187	21	female	female	NOUN
hi-47	187	22	36	36	NUM
hi-47	187	23	23.7	23.7	NUM
hi-47	187	24	100.0	100.0	NUM
hi-47	187	25	marital	marital	ADJ
hi-47	187	26	status	status	NOUN
hi-47	187	27	single	single	ADJ
hi-47	187	28	68	68	NUM
hi-47	187	29	44.7	44.7	NUM
hi-47	187	30	44.7	44.7	NUM
hi-47	187	31	married	married	ADJ
hi-47	187	32	84	84	NUM
hi-47	187	33	55.3	55.3	NUM
hi-47	187	34	100.0	100.0	NUM
hi-47	187	35	age	age	NOUN
hi-47	187	36	(	(	PUNCT
hi-47	187	37	years	year	NOUN
hi-47	187	38	)	)	PUNCT
hi-47	187	39	20	20	NUM
hi-47	187	40	-	-	SYM
hi-47	187	41	30	30	NUM
hi-47	187	42	68	68	NUM
hi-47	187	43	44.7	44.7	NUM
hi-47	187	44	44.7	44.7	NUM
hi-47	187	45	31	31	NUM
hi-47	187	46	-	-	SYM
hi-47	187	47	40	40	NUM
hi-47	187	48	58	58	NUM
hi-47	187	49	38.2	38.2	NUM
hi-47	187	50	82.9	82.9	NUM
hi-47	187	51	41	41	NUM
hi-47	187	52	-	-	SYM
hi-47	187	53	50	50	NUM
hi-47	187	54	20	20	NUM
hi-47	187	55	13.2	13.2	NUM
hi-47	187	56	96.1	96.1	NUM
hi-47	187	57	51	51	NUM
hi-47	187	58	&	&	CCONJ
hi-47	187	59	above	above	ADP
hi-47	187	60	6	6	NUM
hi-47	187	61	3.9	3.9	NUM
hi-47	187	62	100.0	100.0	NUM
hi-47	187	63	education	education	NOUN
hi-47	187	64	intermediate	intermediate	ADJ
hi-47	187	65	&	&	CCONJ
hi-47	187	66	6	6	NUM
hi-47	187	67	3.9	3.9	NUM
hi-47	187	68	3.9	3.9	NUM
hi-47	187	69	below	below	ADP
hi-47	187	70	bachelor	bachelor	NOUN
hi-47	187	71	degree	degree	NOUN
hi-47	187	72	60	60	NUM
hi-47	187	73	39.5	39.5	NUM
hi-47	187	74	43.4	43.4	NUM
hi-47	187	75	master	master	NOUN
hi-47	187	76	degree	degree	NOUN
hi-47	187	77	86	86	NUM
hi-47	187	78	56.6	56.6	NUM
hi-47	187	79	100.0	100.0	NUM
hi-47	187	80	income	income	NOUN
hi-47	187	81	per	per	ADP
hi-47	187	82	less	less	ADJ
hi-47	187	83	than	than	ADP
hi-47	187	84	42	42	NUM
hi-47	187	85	27.6	27.6	NUM
hi-47	187	86	27.6	27.6	NUM
hi-47	187	87	month	month	NOUN
hi-47	187	88	30,000	30,000	NUM
hi-47	187	89	30,000	30,000	NUM
hi-47	187	90	40,000	40,000	NUM
hi-47	187	91	38	38	NUM
hi-47	187	92	25.0	25.0	NUM
hi-47	187	93	52.6	52.6	NUM
hi-47	187	94	40,001	40,001	NUM
hi-47	187	95	50,000	50,000	NUM
hi-47	187	96	48	48	NUM
hi-47	187	97	31.6	31.6	NUM
hi-47	187	98	84.2	84.2	NUM
hi-47	187	99	50,000	50,000	NUM
hi-47	187	100	&	&	CCONJ
hi-47	187	101	above	above	ADP
hi-47	187	102	24	24	NUM
hi-47	187	103	15.8	15.8	NUM
hi-47	187	104	100.0	100.0	NUM
hi-47	187	105	type	type	NOUN
hi-47	187	106	of	of	ADP
hi-47	187	107	bank	bank	NOUN
hi-47	187	108	fully	fully	ADV
hi-47	187	109	fledged	fledge	VERB
hi-47	187	110	92	92	NUM
hi-47	187	111	61.2	61.2	NUM
hi-47	187	112	61.2	61.2	NUM
hi-47	187	113	isamic	isamic	ADJ
hi-47	187	114	bank	bank	NOUN
hi-47	187	115	islamic	islamic	ADJ
hi-47	187	116	window	window	NOUN
hi-47	187	117	60	60	NUM
hi-47	187	118	38.8	38.8	NUM
hi-47	187	119	100.0	100.0	NUM
hi-47	187	120	total	total	NOUN
hi-47	187	121	152	152	NUM
hi-47	187	122	100.0	100.0	NUM
hi-47	187	123	table	table	NOUN
hi-47	187	124	4	4	NUM
hi-47	187	125	.	.	NOUN
hi-47	187	126	reason	reason	NOUN
hi-47	187	127	for	for	ADP
hi-47	187	128	choosing	choose	VERB
hi-47	187	129	islamic	islamic	PROPN
hi-47	187	130	bank	bank	PROPN
hi-47	187	131	’s	’s	PART
hi-47	187	132	products	product	NOUN
hi-47	187	133	/	/	SYM
hi-47	187	134	services	service	NOUN
hi-47	187	135	reason	reason	NOUN
hi-47	187	136	frequency	frequency	NOUN
hi-47	187	137	percent	percent	NOUN
hi-47	187	138	higher	high	ADJ
hi-47	187	139	profit	profit	NOUN
hi-47	187	140	on	on	ADP
hi-47	187	141	investment	investment	NOUN
hi-47	187	142	39	39	NUM
hi-47	187	143	25.66	25.66	NUM
hi-47	187	144	shariah	shariah	PROPN
hi-47	187	145	-	-	PUNCT
hi-47	187	146	compliance	compliance	NOUN
hi-47	187	147	62	62	NUM
hi-47	187	148	40.79	40.79	NUM
hi-47	187	149	services	service	NOUN
hi-47	187	150	(	(	PUNCT
hi-47	187	151	faster	fast	ADJ
hi-47	187	152	/	/	SYM
hi-47	187	153	friendly	friendly	ADJ
hi-47	187	154	)	)	PUNCT
hi-47	187	155	9	9	NUM
hi-47	187	156	5.92	5.92	NUM
hi-47	187	157	credit	credit	NOUN
hi-47	187	158	card	card	NOUN
hi-47	187	159	provision	provision	NOUN
hi-47	187	160	5	5	NUM
hi-47	187	161	3.29	3.29	NUM
hi-47	187	162	availability	availability	NOUN
hi-47	187	163	of	of	ADP
hi-47	187	164	finance	finance	NOUN
hi-47	187	165	facilities	facility	NOUN
hi-47	187	166	14	14	NUM
hi-47	187	167	9.21	9.21	NUM
hi-47	187	168	bank	bank	NOUN
hi-47	187	169	reputation	reputation	NOUN
hi-47	187	170	23	23	NUM
hi-47	187	171	15.13	15.13	NUM
hi-47	187	172	58	58	NUM
hi-47	187	173	role	role	NOUN
hi-47	187	174	of	of	ADP
hi-47	187	175	service	service	NOUN
hi-47	187	176	quality	quality	NOUN
hi-47	187	177	...	...	PUNCT
hi-47	187	178	table	table	NOUN
hi-47	187	179	5	5	NUM
hi-47	187	180	.	.	PUNCT
hi-47	187	181	correlation	correlation	NOUN
hi-47	187	182	matrix	matrix	NOUN
hi-47	187	183	ass	ass	NOUN
hi-47	187	184	emp	emp	NOUN
hi-47	187	185	rel	rel	NOUN
hi-47	187	186	res	re	NOUN
hi-47	187	187	tan	tan	PROPN
hi-47	187	188	s	s	PART
hi-47	187	189	l	l	NOUN
hi-47	187	190	assurance	assurance	NOUN
hi-47	187	191	1	1	NUM
hi-47	187	192	empathy	empathy	NOUN
hi-47	187	193	.574	.574	NUM
hi-47	187	194	*	*	PUNCT
hi-47	188	1	*	*	SYM
hi-47	188	2	1	1	NUM
hi-47	188	3	reliability	reliability	NOUN
hi-47	188	4	.583	.583	NUM
hi-47	188	5	*	*	NOUN
hi-47	188	6	*	*	PUNCT
hi-47	188	7	.475	.475	NUM
hi-47	188	8	*	*	PUNCT
hi-47	188	9	*	*	SYM
hi-47	188	10	1	1	NUM
hi-47	188	11	responsiveness	responsiveness	NOUN
hi-47	188	12	.549	.549	NUM
hi-47	188	13	*	*	PUNCT
hi-47	188	14	*	*	NOUN
hi-47	188	15	.536	.536	NUM
hi-47	188	16	*	*	SYM
hi-47	188	17	*	*	NOUN
hi-47	188	18	.636	.636	NOUN
hi-47	188	19	*	*	PUNCT
hi-47	188	20	*	*	SYM
hi-47	188	21	1	1	NUM
hi-47	188	22	tangibility	tangibility	NOUN
hi-47	188	23	.404	.404	NUM
hi-47	188	24	*	*	NOUN
hi-47	188	25	*	*	NOUN
hi-47	188	26	.393	.393	NUM
hi-47	188	27	*	*	PUNCT
hi-47	188	28	*	*	NOUN
hi-47	188	29	.528	.528	NUM
hi-47	188	30	*	*	PUNCT
hi-47	188	31	*	*	NOUN
hi-47	188	32	.484	.484	NUM
hi-47	188	33	*	*	PUNCT
hi-47	188	34	*	*	SYM
hi-47	188	35	1	1	NUM
hi-47	188	36	satisfaction	satisfaction	NOUN
hi-47	188	37	.545	.545	NUM
hi-47	188	38	*	*	PUNCT
hi-47	188	39	*	*	NOUN
hi-47	188	40	.656	.656	PUNCT
hi-47	188	41	*	*	PUNCT
hi-47	189	1	*	*	PUNCT
hi-47	189	2	.575	.575	NUM
hi-47	189	3	*	*	PROPN
hi-47	189	4	*	*	NOUN
hi-47	189	5	.568	.568	PUNCT
hi-47	189	6	*	*	PUNCT
hi-47	189	7	*	*	NOUN
hi-47	189	8	.573	.573	NOUN
hi-47	189	9	*	*	PUNCT
hi-47	189	10	*	*	PUNCT
hi-47	189	11	1	1	NUM
hi-47	189	12	loyalty	loyalty	NOUN
hi-47	189	13	.540	.540	NUM
hi-47	189	14	*	*	PUNCT
hi-47	189	15	*	*	PUNCT
hi-47	189	16	.567	.567	NUM
hi-47	189	17	*	*	PUNCT
hi-47	189	18	*	*	NOUN
hi-47	189	19	.605	.605	PUNCT
hi-47	189	20	*	*	PUNCT
hi-47	189	21	*	*	NOUN
hi-47	189	22	.539	.539	NOUN
hi-47	189	23	*	*	PUNCT
hi-47	189	24	*	*	PUNCT
hi-47	189	25	.612	.612	PUNCT
hi-47	189	26	*	*	PUNCT
hi-47	189	27	*	*	NOUN
hi-47	189	28	.765	.765	PUNCT
hi-47	189	29	*	*	PUNCT
hi-47	190	1	*	*	PUNCT
hi-47	190	2	1	1	NUM
hi-47	190	3	*	*	PUNCT
hi-47	190	4	*	*	NOUN
hi-47	190	5	.	.	PUNCT
hi-47	191	1	correlation	correlation	NOUN
hi-47	191	2	is	be	AUX
hi-47	191	3	significant	significant	ADJ
hi-47	191	4	at	at	ADP
hi-47	191	5	the	the	DET
hi-47	191	6	0.01	0.01	NUM
hi-47	191	7	level	level	NOUN
hi-47	191	8	(	(	PUNCT
hi-47	191	9	2	2	NUM
hi-47	191	10	-	-	PUNCT
hi-47	191	11	tailed	tailed	ADJ
hi-47	191	12	)	)	PUNCT
hi-47	191	13	.	.	PUNCT
hi-47	192	1	regression	regression	VERB
hi-47	192	2	analysis	analysis	NOUN
hi-47	192	3	two	two	NUM
hi-47	192	4	regression	regression	NOUN
hi-47	192	5	models	model	NOUN
hi-47	192	6	are	be	AUX
hi-47	192	7	used	use	VERB
hi-47	192	8	for	for	ADP
hi-47	192	9	conducting	conduct	VERB
hi-47	192	10	the	the	DET
hi-47	192	11	study	study	NOUN
hi-47	192	12	.	.	PUNCT
hi-47	193	1	the	the	DET
hi-47	193	2	regressions	regression	NOUN
hi-47	193	3	for	for	ADP
hi-47	193	4	both	both	DET
hi-47	193	5	models	model	NOUN
hi-47	193	6	are	be	AUX
hi-47	193	7	discussed	discuss	VERB
hi-47	193	8	below	below	ADV
hi-47	193	9	:	:	PUNCT
hi-47	193	10	regression	regression	VERB
hi-47	193	11	analysis	analysis	NOUN
hi-47	193	12	for	for	ADP
hi-47	193	13	model	model	NOUN
hi-47	193	14	#	#	NOUN
hi-47	193	15	01	01	NUM
hi-47	193	16	the	the	DET
hi-47	193	17	factors	factor	NOUN
hi-47	193	18	of	of	ADP
hi-47	193	19	service	service	NOUN
hi-47	193	20	quality	quality	NOUN
hi-47	193	21	that	that	PRON
hi-47	193	22	have	have	VERB
hi-47	193	23	an	an	DET
hi-47	193	24	influence	influence	NOUN
hi-47	193	25	on	on	ADP
hi-47	193	26	customer	customer	NOUN
hi-47	193	27	satisfaction	satisfaction	NOUN
hi-47	193	28	in	in	ADP
hi-47	193	29	islamic	islamic	ADJ
hi-47	193	30	banking	banking	NOUN
hi-47	193	31	sector	sector	NOUN
hi-47	193	32	of	of	ADP
hi-47	193	33	pakistan	pakistan	PROPN
hi-47	193	34	is	be	AUX
hi-47	193	35	estimated	estimate	VERB
hi-47	193	36	through	through	ADP
hi-47	193	37	the	the	DET
hi-47	193	38	following	follow	VERB
hi-47	193	39	multiple	multiple	ADJ
hi-47	193	40	regression	regression	NOUN
hi-47	193	41	model	model	NOUN
hi-47	193	42	.	.	PUNCT
hi-47	194	1	cs	cs	PROPN
hi-47	194	2	=	=	PUNCT
hi-47	194	3	α	α	PROPN
hi-47	194	4	+	+	X
hi-47	194	5	β1as	β1as	PUNCT
hi-47	194	6	+	+	CCONJ
hi-47	194	7	β2em	β2em	PUNCT
hi-47	195	1	+	+	NUM
hi-47	195	2	β3re	β3re	NOUN
hi-47	195	3	+	+	CCONJ
hi-47	195	4	β4rs	β4rs	PUNCT
hi-47	195	5	+	+	CCONJ
hi-47	195	6	β5ta	β5ta	PUNCT
hi-47	195	7	+	+	CCONJ
hi-47	195	8	t	t	PROPN
hi-47	195	9	…	…	PUNCT
hi-47	195	10	(	(	PUNCT
hi-47	195	11	b	b	NOUN
hi-47	195	12	)	)	PUNCT
hi-47	195	13	where	where	SCONJ
hi-47	195	14	,	,	PUNCT
hi-47	195	15	cs	cs	PROPN
hi-47	195	16	=	=	NOUN
hi-47	195	17	satisfaction	satisfaction	NOUN
hi-47	195	18	as	as	ADP
hi-47	195	19	=	=	NOUN
hi-47	195	20	assurance	assurance	NOUN
hi-47	195	21	em	em	PRON
hi-47	195	22	=	=	SYM
hi-47	195	23	empathy	empathy	NOUN
hi-47	195	24	re	re	NOUN
hi-47	195	25	=	=	NOUN
hi-47	195	26	reliability	reliability	NOUN
hi-47	195	27	rs	rs	NOUN
hi-47	195	28	=	=	NOUN
hi-47	195	29	responsiveness	responsiveness	NOUN
hi-47	195	30	ta	ta	X
hi-47	195	31	=	=	SYM
hi-47	195	32	tangibility	tangibility	NOUN
hi-47	195	33	β	β	NOUN
hi-47	195	34	1	1	NUM
hi-47	195	35	-	-	SYM
hi-47	195	36	5	5	NUM
hi-47	195	37	=	=	NOUN
hi-47	195	38	coefficients	coefficient	NOUN
hi-47	195	39	t	t	NOUN
hi-47	195	40	=	=	NOUN
hi-47	195	41	error	error	NOUN
hi-47	195	42	term	term	NOUN
hi-47	195	43	table	table	NOUN
hi-47	195	44	6	6	NUM
hi-47	195	45	provides	provide	VERB
hi-47	195	46	the	the	DET
hi-47	195	47	multiple	multiple	ADJ
hi-47	195	48	regression	regression	NOUN
hi-47	195	49	coefficients	coefficient	NOUN
hi-47	195	50	for	for	ADP
hi-47	195	51	the	the	DET
hi-47	195	52	model	model	NOUN
hi-47	195	53	hamdard	hamdard	PROPN
hi-47	195	54	islamicus	islamicus	PROPN
hi-47	195	55	vol	vol	NOUN
hi-47	195	56	.	.	PUNCT
hi-47	196	1	xliii	xliii	PROPN
hi-47	196	2	,	,	PUNCT
hi-47	196	3	no	no	INTJ
hi-47	196	4	.	.	NOUN
hi-47	196	5	2	2	NUM
hi-47	196	6	59	59	NUM
hi-47	196	7	1	1	NUM
hi-47	196	8	.	.	PUNCT
hi-47	197	1	the	the	DET
hi-47	197	2	model	model	NOUN
hi-47	197	3	shows	show	VERB
hi-47	197	4	r	r	NOUN
hi-47	197	5	-	-	PUNCT
hi-47	197	6	square	square	ADJ
hi-47	197	7	value	value	NOUN
hi-47	197	8	of	of	ADP
hi-47	197	9	0.587	0.587	NUM
hi-47	197	10	.	.	PUNCT
hi-47	198	1	this	this	PRON
hi-47	198	2	means	mean	VERB
hi-47	198	3	that	that	SCONJ
hi-47	198	4	all	all	DET
hi-47	198	5	the	the	DET
hi-47	198	6	variables	variable	NOUN
hi-47	198	7	account	account	VERB
hi-47	198	8	for	for	ADP
hi-47	198	9	58.7	58.7	NUM
hi-47	198	10	percent	percent	NOUN
hi-47	198	11	of	of	ADP
hi-47	198	12	satisfaction	satisfaction	NOUN
hi-47	198	13	level	level	NOUN
hi-47	198	14	variability	variability	NOUN
hi-47	198	15	,	,	PUNCT
hi-47	198	16	while	while	SCONJ
hi-47	198	17	the	the	DET
hi-47	198	18	remaining	remain	VERB
hi-47	198	19	variation	variation	NOUN
hi-47	198	20	can	can	AUX
hi-47	198	21	be	be	AUX
hi-47	198	22	explained	explain	VERB
hi-47	198	23	by	by	ADP
hi-47	198	24	other	other	ADJ
hi-47	198	25	independent	independent	ADJ
hi-47	198	26	variables	variable	NOUN
hi-47	198	27	or	or	CCONJ
hi-47	198	28	factors	factor	NOUN
hi-47	198	29	which	which	PRON
hi-47	198	30	are	be	AUX
hi-47	198	31	not	not	PART
hi-47	198	32	considered	consider	VERB
hi-47	198	33	for	for	ADP
hi-47	198	34	this	this	DET
hi-47	198	35	study	study	NOUN
hi-47	198	36	.	.	PUNCT
hi-47	199	1	overall	overall	ADV
hi-47	199	2	,	,	PUNCT
hi-47	199	3	the	the	DET
hi-47	199	4	model	model	NOUN
hi-47	199	5	is	be	AUX
hi-47	199	6	statistically	statistically	ADV
hi-47	199	7	fit	fit	ADJ
hi-47	199	8	as	as	SCONJ
hi-47	199	9	the	the	DET
hi-47	199	10	f	f	PROPN
hi-47	199	11	-	-	PUNCT
hi-47	199	12	statistics	statistic	NOUN
hi-47	199	13	significant	significant	ADJ
hi-47	199	14	value	value	NOUN
hi-47	199	15	is	be	AUX
hi-47	199	16	less	less	ADJ
hi-47	199	17	than	than	ADP
hi-47	199	18	the	the	DET
hi-47	199	19	0.05	0.05	NUM
hi-47	199	20	level	level	NOUN
hi-47	199	21	of	of	ADP
hi-47	199	22	significance	significance	NOUN
hi-47	199	23	.	.	PUNCT
hi-47	200	1	furthermore	furthermore	ADV
hi-47	200	2	,	,	PUNCT
hi-47	200	3	the	the	DET
hi-47	200	4	f	f	PROPN
hi-47	200	5	-	-	PUNCT
hi-47	200	6	statistics	statistic	NOUN
hi-47	200	7	value	value	NOUN
hi-47	200	8	is	be	AUX
hi-47	200	9	also	also	ADV
hi-47	200	10	less	less	ADJ
hi-47	200	11	than	than	ADP
hi-47	200	12	the	the	DET
hi-47	200	13	critical	critical	ADJ
hi-47	200	14	value	value	NOUN
hi-47	200	15	of	of	ADP
hi-47	200	16	41.417	41.417	NUM
hi-47	200	17	at	at	ADP
hi-47	200	18	the	the	DET
hi-47	200	19	5	5	NUM
hi-47	200	20	percent	percent	NOUN
hi-47	200	21	significance	significance	NOUN
hi-47	200	22	level	level	NOUN
hi-47	200	23	indicating	indicate	VERB
hi-47	200	24	that	that	SCONJ
hi-47	200	25	model	model	NOUN
hi-47	200	26	is	be	AUX
hi-47	200	27	fit	fit	ADJ
hi-47	200	28	statistically	statistically	ADV
hi-47	200	29	.	.	PUNCT
hi-47	200	30	table	table	NOUN
hi-47	200	31	6	6	NUM
hi-47	200	32	.	.	PUNCT
hi-47	201	1	multiple	multiple	ADJ
hi-47	201	2	regression	regression	NOUN
hi-47	201	3	analysis	analysis	NOUN
hi-47	201	4	regression	regression	NOUN
hi-47	201	5	statistics	statistic	NOUN
hi-47	201	6	multiple	multiple	ADJ
hi-47	201	7	r	r	NOUN
hi-47	201	8	0.766	0.766	NUM
hi-47	201	9	r	r	NOUN
hi-47	201	10	square	square	NOUN
hi-47	201	11	0.586	0.586	NUM
hi-47	201	12	adjusted	adjust	VERB
hi-47	201	13	r	r	NOUN
hi-47	201	14	square	square	NOUN
hi-47	201	15	0.572	0.572	NUM
hi-47	201	16	standard	standard	ADJ
hi-47	201	17	error	error	NOUN
hi-47	201	18	of	of	ADP
hi-47	201	19	estimate	estimate	NOUN
hi-47	201	20	0.491	0.491	NUM
hi-47	201	21	f	f	X
hi-47	201	22	-	-	PUNCT
hi-47	201	23	statistics	statistic	NOUN
hi-47	201	24	41.417	41.417	NUM
hi-47	201	25	prob	prob	NOUN
hi-47	201	26	(	(	PUNCT
hi-47	201	27	f	f	X
hi-47	201	28	-	-	PUNCT
hi-47	201	29	statistics	statistic	NOUN
hi-47	201	30	)	)	PUNCT
hi-47	201	31	0.000	0.000	NUM
hi-47	201	32	table	table	NOUN
hi-47	201	33	7	7	NUM
hi-47	201	34	.	.	PUNCT
hi-47	202	1	regression	regression	NOUN
hi-47	202	2	coefficients	coefficient	NOUN
hi-47	202	3	model	model	PROPN
hi-47	202	4	unstandardized	unstandardize	VERB
hi-47	202	5	standardized	standardized	ADJ
hi-47	202	6	t	t	PROPN
hi-47	202	7	sig	sig	PROPN
hi-47	202	8	.	.	PUNCT
hi-47	203	1	collinearity	collinearity	NOUN
hi-47	203	2	coefficients	coefficient	NOUN
hi-47	203	3	coefficients	coefficient	NOUN
hi-47	203	4	statistic	statistic	ADJ
hi-47	203	5	b	b	NOUN
hi-47	203	6	std	std	NOUN
hi-47	203	7	.	.	PUNCT
hi-47	204	1	beta	beta	ADJ
hi-47	204	2	tolerance	tolerance	NOUN
hi-47	204	3	vif	vif	NOUN
hi-47	204	4	error	error	NOUN
hi-47	204	5	(	(	PUNCT
hi-47	204	6	constant	constant	ADJ
hi-47	204	7	)	)	PUNCT
hi-47	204	8	.139	.139	NUM
hi-47	204	9	.262	.262	NUM
hi-47	204	10	.531	.531	NUM
hi-47	204	11	.596	.596	NUM
hi-47	204	12	assurance	assurance	NOUN
hi-47	204	13	.084	.084	NUM
hi-47	204	14	.078	.078	NUM
hi-47	204	15	.079	.079	NUM
hi-47	204	16	2.086	2.086	NUM
hi-47	204	17	.039	.039	NUM
hi-47	204	18	.839	.839	NUM
hi-47	204	19	1.192	1.192	NUM
hi-47	204	20	empathy	empathy	NOUN
hi-47	204	21	.420	.420	NUM
hi-47	204	22	.075	.075	NUM
hi-47	204	23	.385	.385	NUM
hi-47	204	24	5.569	5.569	NUM
hi-47	204	25	.000	.000	NUM
hi-47	204	26	.772	.772	NUM
hi-47	204	27	1.295	1.295	NUM
hi-47	204	28	reliability	reliability	NOUN
hi-47	204	29	.148	.148	NUM
hi-47	204	30	.080	.080	NUM
hi-47	204	31	.143	.143	NUM
hi-47	204	32	1.848	1.848	NUM
hi-47	204	33	.067	.067	NUM
hi-47	204	34	.773	.773	NUM
hi-47	204	35	1.294	1.294	NUM
hi-47	204	36	responsive	responsive	ADJ
hi-47	204	37	.097	.097	NUM
hi-47	204	38	.075	.075	NUM
hi-47	204	39	.097	.097	NUM
hi-47	204	40	5.290	5.290	NUM
hi-47	204	41	.000	.000	NUM
hi-47	204	42	.875	.875	NUM
hi-47	204	43	1.143	1.143	NUM
hi-47	204	44	ness	ness	ADJ
hi-47	204	45	tangibility	tangibility	NOUN
hi-47	204	46	.235	.235	NUM
hi-47	204	47	.057	.057	NUM
hi-47	204	48	.267	.267	NUM
hi-47	204	49	4.117	4.117	NUM
hi-47	204	50	.000	.000	NUM
hi-47	204	51	.590	.590	NUM
hi-47	204	52	1.695	1.695	NUM
hi-47	204	53	a.	a.	NOUN
hi-47	204	54	dependent	dependent	ADJ
hi-47	204	55	variable	variable	NOUN
hi-47	204	56	:	:	PUNCT
hi-47	204	57	satisfaction	satisfaction	VERB
hi-47	204	58	the	the	DET
hi-47	204	59	findings	finding	NOUN
hi-47	204	60	from	from	ADP
hi-47	204	61	the	the	DET
hi-47	204	62	regression	regression	NOUN
hi-47	204	63	model	model	NOUN
hi-47	204	64	(	(	PUNCT
hi-47	204	65	table	table	NOUN
hi-47	204	66	7	7	NUM
hi-47	204	67	)	)	PUNCT
hi-47	204	68	indicates	indicate	VERB
hi-47	204	69	that	that	SCONJ
hi-47	204	70	60	60	NUM
hi-47	204	71	role	role	NOUN
hi-47	204	72	of	of	ADP
hi-47	204	73	service	service	NOUN
hi-47	204	74	quality	quality	NOUN
hi-47	204	75	...	...	PUNCT
hi-47	204	76	there	there	PRON
hi-47	204	77	is	be	VERB
hi-47	204	78	positive	positive	ADJ
hi-47	204	79	and	and	CCONJ
hi-47	204	80	statistically	statistically	ADV
hi-47	204	81	significant	significant	ADJ
hi-47	204	82	influence	influence	NOUN
hi-47	204	83	of	of	ADP
hi-47	204	84	reliability	reliability	NOUN
hi-47	204	85	,	,	PUNCT
hi-47	204	86	assurance	assurance	NOUN
hi-47	204	87	,	,	PUNCT
hi-47	204	88	tangibility	tangibility	NOUN
hi-47	204	89	,	,	PUNCT
hi-47	204	90	responsiveness	responsiveness	NOUN
hi-47	204	91	and	and	CCONJ
hi-47	204	92	empathy	empathy	NOUN
hi-47	204	93	on	on	ADP
hi-47	204	94	the	the	DET
hi-47	204	95	dependent	dependent	ADJ
hi-47	204	96	variable	variable	NOUN
hi-47	204	97	(	(	PUNCT
hi-47	204	98	satisfaction	satisfaction	NOUN
hi-47	204	99	)	)	PUNCT
hi-47	204	100	as	as	SCONJ
hi-47	204	101	the	the	DET
hi-47	204	102	p	p	NOUN
hi-47	204	103	-	-	PUNCT
hi-47	204	104	value	value	NOUN
hi-47	204	105	is	be	AUX
hi-47	204	106	less	less	ADJ
hi-47	204	107	than	than	ADP
hi-47	204	108	the	the	DET
hi-47	204	109	level	level	NOUN
hi-47	204	110	of	of	ADP
hi-47	204	111	significance	significance	NOUN
hi-47	204	112	of	of	ADP
hi-47	204	113	0.05	0.05	NUM
hi-47	204	114	.	.	PUNCT
hi-47	205	1	this	this	PRON
hi-47	205	2	means	mean	VERB
hi-47	205	3	that	that	SCONJ
hi-47	205	4	all	all	DET
hi-47	205	5	five	five	NUM
hi-47	205	6	dimensions	dimension	NOUN
hi-47	205	7	of	of	ADP
hi-47	205	8	service	service	NOUN
hi-47	205	9	quality	quality	NOUN
hi-47	205	10	are	be	AUX
hi-47	205	11	the	the	DET
hi-47	205	12	significant	significant	ADJ
hi-47	205	13	determinates	determinate	NOUN
hi-47	205	14	of	of	ADP
hi-47	205	15	the	the	DET
hi-47	205	16	satisfaction	satisfaction	NOUN
hi-47	205	17	level	level	NOUN
hi-47	205	18	.	.	PUNCT
hi-47	206	1	therefore	therefore	ADV
hi-47	206	2	,	,	PUNCT
hi-47	206	3	we	we	PRON
hi-47	206	4	fail	fail	VERB
hi-47	206	5	to	to	PART
hi-47	206	6	reject	reject	VERB
hi-47	206	7	h1a	h1a	PROPN
hi-47	206	8	,	,	PUNCT
hi-47	206	9	h1b	h1b	PROPN
hi-47	206	10	,	,	PUNCT
hi-47	206	11	h1c	h1c	PROPN
hi-47	206	12	,	,	PUNCT
hi-47	206	13	h1d	h1d	NOUN
hi-47	206	14	and	and	CCONJ
hi-47	206	15	h1e	h1e	PROPN
hi-47	206	16	.	.	PUNCT
hi-47	207	1	the	the	DET
hi-47	207	2	beta	beta	ADJ
hi-47	207	3	coefficient	coefficient	NOUN
hi-47	207	4	of	of	ADP
hi-47	207	5	assurance	assurance	NOUN
hi-47	207	6	tells	tell	VERB
hi-47	207	7	that	that	SCONJ
hi-47	207	8	1	1	NUM
hi-47	207	9	percent	percent	NOUN
hi-47	207	10	increase	increase	NOUN
hi-47	207	11	in	in	ADP
hi-47	207	12	its	its	PRON
hi-47	207	13	value	value	NOUN
hi-47	207	14	results	result	NOUN
hi-47	207	15	in	in	ADP
hi-47	207	16	0.084	0.084	NUM
hi-47	207	17	percent	percent	NOUN
hi-47	207	18	increase	increase	NOUN
hi-47	207	19	in	in	ADP
hi-47	207	20	satisfaction	satisfaction	NOUN
hi-47	207	21	level	level	NOUN
hi-47	207	22	,	,	PUNCT
hi-47	207	23	keeping	keep	VERB
hi-47	207	24	other	other	ADJ
hi-47	207	25	variables	variable	NOUN
hi-47	207	26	constant	constant	ADJ
hi-47	207	27	.	.	PUNCT
hi-47	208	1	similarly	similarly	ADV
hi-47	208	2	,	,	PUNCT
hi-47	208	3	1	1	NUM
hi-47	208	4	percent	percent	NOUN
hi-47	208	5	increase	increase	NOUN
hi-47	208	6	in	in	ADP
hi-47	208	7	the	the	DET
hi-47	208	8	empathy	empathy	NOUN
hi-47	208	9	value	value	NOUN
hi-47	208	10	results	result	NOUN
hi-47	208	11	in	in	ADP
hi-47	208	12	0.420	0.420	NUM
hi-47	208	13	percent	percent	NOUN
hi-47	208	14	increase	increase	NOUN
hi-47	208	15	in	in	ADP
hi-47	208	16	satisfaction	satisfaction	NOUN
hi-47	208	17	,	,	PUNCT
hi-47	208	18	1	1	NUM
hi-47	208	19	percent	percent	NOUN
hi-47	208	20	increase	increase	NOUN
hi-47	208	21	in	in	ADP
hi-47	208	22	the	the	DET
hi-47	208	23	reliability	reliability	NOUN
hi-47	208	24	value	value	NOUN
hi-47	208	25	results	result	NOUN
hi-47	208	26	in	in	ADP
hi-47	208	27	0.148	0.148	NUM
hi-47	208	28	percent	percent	NOUN
hi-47	208	29	increase	increase	NOUN
hi-47	208	30	in	in	ADP
hi-47	208	31	satisfaction	satisfaction	NOUN
hi-47	208	32	,	,	PUNCT
hi-47	208	33	1	1	NUM
hi-47	208	34	percent	percent	NOUN
hi-47	208	35	increase	increase	NOUN
hi-47	208	36	in	in	ADP
hi-47	208	37	the	the	DET
hi-47	208	38	value	value	NOUN
hi-47	208	39	of	of	ADP
hi-47	208	40	responsiveness	responsiveness	NOUN
hi-47	208	41	results	result	NOUN
hi-47	208	42	in	in	ADP
hi-47	208	43	0.097	0.097	NUM
hi-47	208	44	percent	percent	NOUN
hi-47	208	45	increase	increase	NOUN
hi-47	208	46	in	in	ADP
hi-47	208	47	satisfaction	satisfaction	NOUN
hi-47	208	48	value	value	NOUN
hi-47	208	49	,	,	PUNCT
hi-47	208	50	and	and	CCONJ
hi-47	208	51	1	1	NUM
hi-47	208	52	percent	percent	NOUN
hi-47	208	53	increase	increase	NOUN
hi-47	208	54	in	in	ADP
hi-47	208	55	the	the	DET
hi-47	208	56	tangibility	tangibility	NOUN
hi-47	208	57	value	value	NOUN
hi-47	208	58	,	,	PUNCT
hi-47	208	59	increase	increase	VERB
hi-47	208	60	satisfaction	satisfaction	NOUN
hi-47	208	61	level	level	NOUN
hi-47	208	62	value	value	NOUN
hi-47	208	63	by	by	ADP
hi-47	208	64	0.235	0.235	NUM
hi-47	208	65	percent	percent	NOUN
hi-47	208	66	.	.	PUNCT
hi-47	209	1	regression	regression	VERB
hi-47	209	2	analysis	analysis	NOUN
hi-47	209	3	for	for	ADP
hi-47	209	4	model	model	NOUN
hi-47	209	5	#	#	NOUN
hi-47	209	6	02	02	NUM
hi-47	209	7	table	table	NOUN
hi-47	209	8	8	8	NUM
hi-47	209	9	provides	provide	VERB
hi-47	209	10	the	the	DET
hi-47	209	11	simple	simple	ADJ
hi-47	209	12	regression	regression	NOUN
hi-47	209	13	coefficients	coefficient	NOUN
hi-47	209	14	for	for	ADP
hi-47	209	15	the	the	DET
hi-47	209	16	model	model	NOUN
hi-47	209	17	2	2	NUM
hi-47	209	18	.	.	PUNCT
hi-47	210	1	the	the	DET
hi-47	210	2	model	model	NOUN
hi-47	210	3	shows	show	VERB
hi-47	210	4	r	r	NOUN
hi-47	210	5	-	-	PUNCT
hi-47	210	6	square	square	ADJ
hi-47	210	7	value	value	NOUN
hi-47	210	8	of	of	ADP
hi-47	210	9	0.585	0.585	NUM
hi-47	210	10	.	.	PUNCT
hi-47	211	1	this	this	PRON
hi-47	211	2	means	mean	VERB
hi-47	211	3	that	that	SCONJ
hi-47	211	4	satisfaction	satisfaction	NOUN
hi-47	211	5	variable	variable	ADJ
hi-47	211	6	account	account	VERB
hi-47	211	7	for	for	ADP
hi-47	211	8	58.5	58.5	NUM
hi-47	211	9	percent	percent	NOUN
hi-47	211	10	of	of	ADP
hi-47	211	11	loyalty	loyalty	NOUN
hi-47	211	12	variability	variability	NOUN
hi-47	211	13	.	.	PUNCT
hi-47	212	1	overall	overall	ADV
hi-47	212	2	,	,	PUNCT
hi-47	212	3	the	the	DET
hi-47	212	4	model	model	NOUN
hi-47	212	5	is	be	AUX
hi-47	212	6	statistically	statistically	ADV
hi-47	212	7	fit	fit	ADJ
hi-47	212	8	as	as	SCONJ
hi-47	212	9	the	the	DET
hi-47	212	10	f	f	PROPN
hi-47	212	11	-	-	PUNCT
hi-47	212	12	statistics	statistic	NOUN
hi-47	212	13	significant	significant	ADJ
hi-47	212	14	value	value	NOUN
hi-47	212	15	is	be	AUX
hi-47	212	16	less	less	ADJ
hi-47	212	17	than	than	ADP
hi-47	212	18	the	the	DET
hi-47	212	19	0.05	0.05	NUM
hi-47	212	20	level	level	NOUN
hi-47	212	21	of	of	ADP
hi-47	212	22	significance	significance	NOUN
hi-47	212	23	.	.	PUNCT
hi-47	213	1	furthermore	furthermore	ADV
hi-47	213	2	,	,	PUNCT
hi-47	213	3	the	the	DET
hi-47	213	4	f	f	PROPN
hi-47	213	5	-	-	PUNCT
hi-47	213	6	statistics	statistic	NOUN
hi-47	213	7	value	value	NOUN
hi-47	213	8	is	be	AUX
hi-47	213	9	also	also	ADV
hi-47	213	10	less	less	ADJ
hi-47	213	11	than	than	ADP
hi-47	213	12	the	the	DET
hi-47	213	13	critical	critical	ADJ
hi-47	213	14	value	value	NOUN
hi-47	213	15	of	of	ADP
hi-47	213	16	211.545	211.545	NUM
hi-47	213	17	at	at	ADP
hi-47	213	18	the	the	DET
hi-47	213	19	5	5	NUM
hi-47	213	20	percent	percent	NOUN
hi-47	213	21	significance	significance	NOUN
hi-47	213	22	level	level	NOUN
hi-47	213	23	indicating	indicate	VERB
hi-47	213	24	that	that	SCONJ
hi-47	213	25	model	model	NOUN
hi-47	213	26	is	be	AUX
hi-47	213	27	fit	fit	ADJ
hi-47	213	28	statistically	statistically	ADV
hi-47	213	29	.	.	PUNCT
hi-47	214	1	thus	thus	ADV
hi-47	214	2	,	,	PUNCT
hi-47	214	3	one	one	PRON
hi-47	214	4	can	can	AUX
hi-47	214	5	say	say	VERB
hi-47	214	6	that	that	SCONJ
hi-47	214	7	this	this	DET
hi-47	214	8	model	model	NOUN
hi-47	214	9	can	can	AUX
hi-47	214	10	be	be	AUX
hi-47	214	11	used	use	VERB
hi-47	214	12	to	to	PART
hi-47	214	13	predict	predict	VERB
hi-47	214	14	the	the	DET
hi-47	214	15	loyalty	loyalty	NOUN
hi-47	214	16	.	.	PUNCT
hi-47	215	1	table	table	NOUN
hi-47	215	2	8	8	NUM
hi-47	215	3	.	.	PUNCT
hi-47	216	1	regression	regression	NOUN
hi-47	216	2	statistics	statistic	NOUN
hi-47	216	3	regression	regression	VERB
hi-47	216	4	statistics	statistic	NOUN
hi-47	216	5	multiple	multiple	ADJ
hi-47	216	6	r	r	NOUN
hi-47	216	7	0.765	0.765	NUM
hi-47	216	8	r	r	NOUN
hi-47	216	9	square	square	NOUN
hi-47	216	10	0.585	0.585	NUM
hi-47	216	11	adjusted	adjust	VERB
hi-47	216	12	r	r	NOUN
hi-47	216	13	square	square	NOUN
hi-47	216	14	0.582	0.582	NUM
hi-47	216	15	standard	standard	ADJ
hi-47	216	16	error	error	NOUN
hi-47	216	17	of	of	ADP
hi-47	216	18	estimate	estimate	NOUN
hi-47	216	19	0.523	0.523	NUM
hi-47	216	20	f	f	NOUN
hi-47	216	21	-	-	PUNCT
hi-47	216	22	statistics	statistic	VERB
hi-47	216	23	211.545	211.545	NUM
hi-47	216	24	prob	prob	NOUN
hi-47	216	25	(	(	PUNCT
hi-47	216	26	f	f	X
hi-47	216	27	-	-	PUNCT
hi-47	216	28	statistics	statistic	NOUN
hi-47	216	29	)	)	PUNCT
hi-47	216	30	0.000	0.000	NUM
hi-47	216	31	table	table	NOUN
hi-47	216	32	9	9	NUM
hi-47	216	33	also	also	ADV
hi-47	216	34	depicted	depict	VERB
hi-47	216	35	that	that	SCONJ
hi-47	216	36	there	there	PRON
hi-47	216	37	is	be	VERB
hi-47	216	38	a	a	DET
hi-47	216	39	statistically	statistically	ADV
hi-47	216	40	significant	significant	ADJ
hi-47	216	41	and	and	CCONJ
hi-47	216	42	positive	positive	ADJ
hi-47	216	43	association	association	NOUN
hi-47	216	44	between	between	ADP
hi-47	216	45	satisfaction	satisfaction	NOUN
hi-47	216	46	level	level	NOUN
hi-47	216	47	and	and	CCONJ
hi-47	216	48	loyalty	loyalty	NOUN
hi-47	216	49	at	at	ADP
hi-47	216	50	the	the	DET
hi-47	216	51	0.05	0.05	NUM
hi-47	216	52	hamdard	hamdard	ADJ
hi-47	216	53	islamicus	islamicus	NOUN
hi-47	216	54	vol	vol	NOUN
hi-47	216	55	.	.	PUNCT
hi-47	217	1	xliii	xliii	PROPN
hi-47	217	2	,	,	PUNCT
hi-47	217	3	no	no	INTJ
hi-47	217	4	.	.	NOUN
hi-47	217	5	2	2	NUM
hi-47	217	6	61	61	NUM
hi-47	217	7	level	level	NOUN
hi-47	217	8	of	of	ADP
hi-47	217	9	significance	significance	NOUN
hi-47	217	10	.	.	PUNCT
hi-47	218	1	therefore	therefore	ADV
hi-47	218	2	,	,	PUNCT
hi-47	218	3	we	we	PRON
hi-47	218	4	fail	fail	VERB
hi-47	218	5	to	to	PART
hi-47	218	6	reject	reject	VERB
hi-47	218	7	h2	h2	PROPN
hi-47	218	8	and	and	CCONJ
hi-47	218	9	concluded	conclude	VERB
hi-47	218	10	that	that	SCONJ
hi-47	218	11	satisfaction	satisfaction	NOUN
hi-47	218	12	is	be	AUX
hi-47	218	13	a	a	DET
hi-47	218	14	significant	significant	ADJ
hi-47	218	15	determinant	determinant	NOUN
hi-47	218	16	of	of	ADP
hi-47	218	17	loyalty	loyalty	NOUN
hi-47	218	18	.	.	PUNCT
hi-47	219	1	the	the	DET
hi-47	219	2	research	research	NOUN
hi-47	219	3	hypothesis	hypothesis	NOUN
hi-47	219	4	is	be	AUX
hi-47	219	5	accepted	accept	VERB
hi-47	219	6	with	with	ADP
hi-47	219	7	a	a	DET
hi-47	219	8	coefficient	coefficient	NOUN
hi-47	219	9	(	(	PUNCT
hi-47	219	10	β	β	NOUN
hi-47	219	11	)	)	PUNCT
hi-47	219	12	of	of	ADP
hi-47	219	13	0.825	0.825	NUM
hi-47	219	14	and	and	CCONJ
hi-47	219	15	p	p	NOUN
hi-47	219	16	-	-	PUNCT
hi-47	219	17	value	value	NOUN
hi-47	219	18	(	(	PUNCT
hi-47	219	19	sig	sig	NOUN
hi-47	219	20	)	)	PUNCT
hi-47	219	21	of	of	ADP
hi-47	219	22	0.000	0.000	NUM
hi-47	219	23	.	.	PUNCT
hi-47	220	1	an	an	DET
hi-47	220	2	increase	increase	NOUN
hi-47	220	3	of	of	ADP
hi-47	220	4	1	1	NUM
hi-47	220	5	in	in	ADP
hi-47	220	6	satisfaction	satisfaction	NOUN
hi-47	220	7	level	level	NOUN
hi-47	220	8	of	of	ADP
hi-47	220	9	customers	customer	NOUN
hi-47	220	10	in	in	ADP
hi-47	220	11	the	the	DET
hi-47	220	12	equation	equation	NOUN
hi-47	220	13	would	would	AUX
hi-47	220	14	increase	increase	VERB
hi-47	220	15	loyalty	loyalty	NOUN
hi-47	220	16	by	by	ADP
hi-47	220	17	0.825	0.825	NUM
hi-47	220	18	.	.	PUNCT
hi-47	221	1	table	table	NOUN
hi-47	221	2	9	9	NUM
hi-47	221	3	.	.	PUNCT
hi-47	222	1	regression	regression	NOUN
hi-47	222	2	coefficients	coefficient	NOUN
hi-47	222	3	model	model	PROPN
hi-47	222	4	unstandardized	unstandardize	VERB
hi-47	222	5	standardized	standardized	ADJ
hi-47	222	6	t	t	PROPN
hi-47	222	7	sig	sig	PROPN
hi-47	222	8	.	.	PUNCT
hi-47	223	1	collinearity	collinearity	NOUN
hi-47	223	2	coefficients	coefficient	NOUN
hi-47	223	3	coefficients	coefficient	NOUN
hi-47	223	4	statistic	statistic	ADJ
hi-47	223	5	b	b	NOUN
hi-47	223	6	std	std	NOUN
hi-47	223	7	.	.	PUNCT
hi-47	224	1	beta	beta	ADJ
hi-47	224	2	tolerance	tolerance	NOUN
hi-47	224	3	vif	vif	NOUN
hi-47	224	4	1	1	NUM
hi-47	224	5	(	(	PUNCT
hi-47	224	6	constant	constant	ADJ
hi-47	224	7	)	)	PUNCT
hi-47	224	8	.658	.658	NUM
hi-47	224	9	.219	.219	NUM
hi-47	224	10	2.99	2.99	NUM
hi-47	224	11	.00	.00	NUM
hi-47	224	12	satisfaction	satisfaction	NOUN
hi-47	224	13	.825	.825	NUM
hi-47	224	14	.057	.057	NUM
hi-47	224	15	.765	.765	NUM
hi-47	224	16	14.54	14.54	NUM
hi-47	224	17	.00	.00	NUM
hi-47	224	18	1.000	1.000	NUM
hi-47	224	19	1.00	1.00	NUM
hi-47	224	20	a.	a.	NOUN
hi-47	224	21	dependent	dependent	ADJ
hi-47	224	22	variable	variable	NOUN
hi-47	224	23	:	:	PUNCT
hi-47	224	24	loyalty	loyalty	NOUN
hi-47	224	25	test	test	NOUN
hi-47	224	26	of	of	ADP
hi-47	224	27	normality	normality	NOUN
hi-47	224	28	the	the	DET
hi-47	224	29	results	result	NOUN
hi-47	224	30	for	for	ADP
hi-47	224	31	the	the	DET
hi-47	224	32	normality	normality	NOUN
hi-47	224	33	test	test	NOUN
hi-47	224	34	are	be	AUX
hi-47	224	35	shown	show	VERB
hi-47	224	36	in	in	ADP
hi-47	224	37	table	table	NOUN
hi-47	224	38	10	10	NUM
hi-47	224	39	.	.	PUNCT
hi-47	225	1	in	in	ADP
hi-47	225	2	spss	spss	PROPN
hi-47	225	3	,	,	PUNCT
hi-47	225	4	two	two	NUM
hi-47	225	5	types	type	NOUN
hi-47	225	6	of	of	ADP
hi-47	225	7	normality	normality	NOUN
hi-47	225	8	tests	test	NOUN
hi-47	225	9	are	be	AUX
hi-47	225	10	run	run	VERB
hi-47	225	11	.	.	PUNCT
hi-47	226	1	one	one	NUM
hi-47	226	2	is	be	AUX
hi-47	226	3	shapiro	shapiro	NOUN
hi-47	226	4	-	-	PUNCT
hi-47	226	5	walk	walk	NOUN
hi-47	226	6	test	test	NOUN
hi-47	226	7	which	which	PRON
hi-47	226	8	is	be	AUX
hi-47	226	9	used	use	VERB
hi-47	226	10	if	if	SCONJ
hi-47	226	11	we	we	PRON
hi-47	226	12	have	have	VERB
hi-47	226	13	a	a	DET
hi-47	226	14	data	data	NOUN
hi-47	226	15	set	set	VERB
hi-47	226	16	of	of	ADP
hi-47	226	17	less	less	ADJ
hi-47	226	18	than	than	ADP
hi-47	226	19	2000	2000	NUM
hi-47	226	20	observations	observation	NOUN
hi-47	226	21	,	,	PUNCT
hi-47	226	22	while	while	SCONJ
hi-47	226	23	kolmogorov	kolmogorov	ADJ
hi-47	226	24	-	-	PUNCT
hi-47	226	25	smirnov	smirnov	ADJ
hi-47	226	26	test	test	NOUN
hi-47	226	27	is	be	AUX
hi-47	226	28	used	use	VERB
hi-47	226	29	for	for	ADP
hi-47	226	30	the	the	DET
hi-47	226	31	elements	element	NOUN
hi-47	226	32	greater	great	ADJ
hi-47	226	33	than	than	ADP
hi-47	226	34	2000	2000	NUM
hi-47	226	35	.	.	PUNCT
hi-47	227	1	table	table	NOUN
hi-47	227	2	10	10	NUM
hi-47	227	3	.	.	PUNCT
hi-47	228	1	test	test	NOUN
hi-47	228	2	of	of	ADP
hi-47	228	3	normality	normality	ADJ
hi-47	228	4	kolmogorov	kolmogorov	PROPN
hi-47	228	5	-	-	PUNCT
hi-47	228	6	smirnova	smirnova	PROPN
hi-47	228	7	shapiro	shapiro	PROPN
hi-47	228	8	-	-	PUNCT
hi-47	228	9	wilk	wilk	PROPN
hi-47	228	10	statistic	statistic	PROPN
hi-47	228	11	df	df	PROPN
hi-47	228	12	sig	sig	PROPN
hi-47	228	13	.	.	PUNCT
hi-47	229	1	statistic	statistic	PROPN
hi-47	229	2	df	df	PROPN
hi-47	229	3	sig	sig	PROPN
hi-47	229	4	.	.	PUNCT
hi-47	229	5	assurance	assurance	PROPN
hi-47	229	6	.110	.110	NUM
hi-47	230	1	152	152	NUM
hi-47	230	2	.200	.200	NUM
hi-47	230	3	.964	.964	NUM
hi-47	230	4	152	152	NUM
hi-47	230	5	.301	.301	NUM
hi-47	230	6	empathy	empathy	NOUN
hi-47	230	7	.103	.103	NUM
hi-47	230	8	152	152	NUM
hi-47	230	9	.200	.200	NUM
hi-47	230	10	.976	.976	NUM
hi-47	230	11	152	152	NUM
hi-47	230	12	.278	.278	NUM
hi-47	230	13	reliability	reliability	NOUN
hi-47	230	14	.095	.095	NUM
hi-47	230	15	152	152	NUM
hi-47	230	16	.200	.200	NUM
hi-47	230	17	.973	.973	NUM
hi-47	230	18	152	152	NUM
hi-47	230	19	.274	.274	NUM
hi-47	230	20	responsiveness	responsiveness	NOUN
hi-47	230	21	.145	.145	NUM
hi-47	230	22	152	152	NUM
hi-47	230	23	.200	.200	NUM
hi-47	230	24	.965	.965	NUM
hi-47	230	25	152	152	NUM
hi-47	230	26	.341	.341	NUM
hi-47	230	27	tangibility	tangibility	NOUN
hi-47	230	28	.172	.172	NUM
hi-47	230	29	152	152	NUM
hi-47	230	30	.200	.200	NUM
hi-47	230	31	.933	.933	NUM
hi-47	230	32	152	152	NUM
hi-47	230	33	.370	.370	NUM
hi-47	230	34	satisfaction	satisfaction	NOUN
hi-47	230	35	.147	.147	NUM
hi-47	230	36	152	152	NUM
hi-47	230	37	.200	.200	NUM
hi-47	230	38	.957	.957	NUM
hi-47	230	39	152	152	NUM
hi-47	230	40	.346	.346	NUM
hi-47	230	41	loyalty	loyalty	NOUN
hi-47	230	42	.125	.125	NUM
hi-47	230	43	152	152	NUM
hi-47	230	44	.200	.200	NUM
hi-47	230	45	.944	.944	NUM
hi-47	230	46	152	152	NUM
hi-47	230	47	.322	.322	NUM
hi-47	230	48	a.	a.	NOUN
hi-47	230	49	lilliefors	lilliefor	NOUN
hi-47	230	50	significance	significance	NOUN
hi-47	230	51	correction	correction	NOUN
hi-47	230	52	62	62	NUM
hi-47	230	53	role	role	NOUN
hi-47	230	54	of	of	ADP
hi-47	230	55	service	service	NOUN
hi-47	230	56	quality	quality	NOUN
hi-47	230	57	...	...	PUNCT
hi-47	230	58	conclusion	conclusion	NOUN
hi-47	230	59	and	and	CCONJ
hi-47	230	60	implications	implication	NOUN
hi-47	230	61	islamic	islamic	ADJ
hi-47	230	62	banking	banking	NOUN
hi-47	230	63	claim	claim	NOUN
hi-47	230	64	to	to	PART
hi-47	230	65	be	be	AUX
hi-47	230	66	entirely	entirely	ADV
hi-47	230	67	different	different	ADJ
hi-47	230	68	from	from	ADP
hi-47	230	69	the	the	DET
hi-47	230	70	conventional	conventional	ADJ
hi-47	230	71	system	system	NOUN
hi-47	230	72	of	of	ADP
hi-47	230	73	banking	banking	NOUN
hi-47	230	74	is	be	AUX
hi-47	230	75	the	the	DET
hi-47	230	76	core	core	ADJ
hi-47	230	77	comparative	comparative	ADJ
hi-47	230	78	edge	edge	NOUN
hi-47	230	79	beside	beside	ADP
hi-47	230	80	the	the	DET
hi-47	230	81	basic	basic	ADJ
hi-47	230	82	need	need	NOUN
hi-47	230	83	of	of	ADP
hi-47	230	84	service	service	NOUN
hi-47	230	85	quality	quality	NOUN
hi-47	230	86	.	.	PUNCT
hi-47	231	1	the	the	DET
hi-47	231	2	study	study	NOUN
hi-47	231	3	inspects	inspect	VERB
hi-47	231	4	the	the	DET
hi-47	231	5	association	association	NOUN
hi-47	231	6	among	among	ADP
hi-47	231	7	dimensions	dimension	NOUN
hi-47	231	8	of	of	ADP
hi-47	231	9	service	service	NOUN
hi-47	231	10	quality	quality	NOUN
hi-47	231	11	,	,	PUNCT
hi-47	231	12	customer	customer	NOUN
hi-47	231	13	satisfaction	satisfaction	NOUN
hi-47	231	14	and	and	CCONJ
hi-47	231	15	customer	customer	NOUN
hi-47	231	16	loyalty	loyalty	NOUN
hi-47	231	17	.	.	PUNCT
hi-47	232	1	the	the	DET
hi-47	232	2	findings	finding	NOUN
hi-47	232	3	of	of	ADP
hi-47	232	4	this	this	DET
hi-47	232	5	study	study	NOUN
hi-47	232	6	conclude	conclude	VERB
hi-47	232	7	that	that	SCONJ
hi-47	232	8	there	there	PRON
hi-47	232	9	is	be	VERB
hi-47	232	10	strong	strong	ADJ
hi-47	232	11	association	association	NOUN
hi-47	232	12	between	between	ADP
hi-47	232	13	different	different	ADJ
hi-47	232	14	dimensions	dimension	NOUN
hi-47	232	15	of	of	ADP
hi-47	232	16	service	service	NOUN
hi-47	232	17	quality	quality	NOUN
hi-47	232	18	customer	customer	NOUN
hi-47	232	19	satisfaction	satisfaction	NOUN
hi-47	232	20	leading	lead	VERB
hi-47	232	21	to	to	ADP
hi-47	232	22	the	the	DET
hi-47	232	23	customer	customer	NOUN
hi-47	232	24	loyalty	loyalty	NOUN
hi-47	232	25	in	in	ADP
hi-47	232	26	islamic	islamic	ADJ
hi-47	232	27	banking	banking	NOUN
hi-47	232	28	customers	customer	NOUN
hi-47	232	29	of	of	ADP
hi-47	232	30	lahore	lahore	PROPN
hi-47	232	31	pakistan	pakistan	PROPN
hi-47	232	32	.	.	PUNCT
hi-47	233	1	it	it	PRON
hi-47	233	2	has	have	AUX
hi-47	233	3	also	also	ADV
hi-47	233	4	been	be	AUX
hi-47	233	5	concluded	conclude	VERB
hi-47	233	6	that	that	SCONJ
hi-47	233	7	the	the	DET
hi-47	233	8	people	people	NOUN
hi-47	233	9	from	from	ADP
hi-47	233	10	age	age	NOUN
hi-47	233	11	range	range	NOUN
hi-47	233	12	20	20	NUM
hi-47	233	13	-	-	SYM
hi-47	233	14	40	40	NUM
hi-47	233	15	are	be	AUX
hi-47	233	16	more	more	ADV
hi-47	233	17	inclined	inclined	ADJ
hi-47	233	18	to	to	ADP
hi-47	233	19	islamic	islamic	ADJ
hi-47	233	20	banking	banking	NOUN
hi-47	233	21	.	.	PUNCT
hi-47	234	1	it	it	PRON
hi-47	234	2	is	be	AUX
hi-47	234	3	also	also	ADV
hi-47	234	4	found	find	VERB
hi-47	234	5	in	in	ADP
hi-47	234	6	this	this	DET
hi-47	234	7	research	research	NOUN
hi-47	234	8	that	that	SCONJ
hi-47	234	9	managers	manager	NOUN
hi-47	234	10	are	be	AUX
hi-47	234	11	supposed	suppose	VERB
hi-47	234	12	to	to	PART
hi-47	234	13	advance	advance	VERB
hi-47	234	14	the	the	DET
hi-47	234	15	quality	quality	NOUN
hi-47	234	16	of	of	ADP
hi-47	234	17	bank	bank	NOUN
hi-47	234	18	services	service	NOUN
hi-47	234	19	to	to	PART
hi-47	234	20	maintain	maintain	VERB
hi-47	234	21	their	their	PRON
hi-47	234	22	clients	client	NOUN
hi-47	234	23	as	as	ADP
hi-47	234	24	satisfied	satisfied	ADJ
hi-47	234	25	and	and	CCONJ
hi-47	234	26	loyal	loyal	ADJ
hi-47	234	27	customers	customer	NOUN
hi-47	234	28	for	for	ADP
hi-47	234	29	long	long	ADJ
hi-47	234	30	lasting	last	VERB
hi-47	234	31	advantage	advantage	NOUN
hi-47	234	32	.	.	PUNCT
hi-47	235	1	the	the	DET
hi-47	235	2	study	study	NOUN
hi-47	235	3	established	establish	VERB
hi-47	235	4	awareness	awareness	NOUN
hi-47	235	5	about	about	ADP
hi-47	235	6	the	the	DET
hi-47	235	7	association	association	NOUN
hi-47	235	8	among	among	ADP
hi-47	235	9	customer	customer	NOUN
hi-47	235	10	relationship	relationship	NOUN
hi-47	235	11	management	management	NOUN
hi-47	235	12	and	and	CCONJ
hi-47	235	13	customer	customer	NOUN
hi-47	235	14	satisfaction	satisfaction	NOUN
hi-47	235	15	concerning	concern	VERB
hi-47	235	16	islamic	islamic	ADJ
hi-47	235	17	banking	banking	NOUN
hi-47	235	18	of	of	ADP
hi-47	235	19	lahore	lahore	PROPN
hi-47	235	20	,	,	PUNCT
hi-47	235	21	pakistan	pakistan	PROPN
hi-47	235	22	.	.	PUNCT
hi-47	236	1	the	the	DET
hi-47	236	2	research	research	NOUN
hi-47	236	3	study	study	NOUN
hi-47	236	4	likes	like	VERB
hi-47	236	5	to	to	PART
hi-47	236	6	propose	propose	VERB
hi-47	236	7	some	some	DET
hi-47	236	8	theoretical	theoretical	ADJ
hi-47	236	9	and	and	CCONJ
hi-47	236	10	practical	practical	ADJ
hi-47	236	11	recommendations	recommendation	NOUN
hi-47	236	12	for	for	ADP
hi-47	236	13	the	the	DET
hi-47	236	14	better	well	ADJ
hi-47	236	15	understanding	understanding	NOUN
hi-47	236	16	of	of	ADP
hi-47	236	17	the	the	DET
hi-47	236	18	problem	problem	NOUN
hi-47	236	19	statement	statement	NOUN
hi-47	236	20	and	and	CCONJ
hi-47	236	21	objectives	objective	NOUN
hi-47	236	22	.	.	PUNCT
hi-47	237	1	research	research	NOUN
hi-47	237	2	and	and	CCONJ
hi-47	237	3	development	development	NOUN
hi-47	237	4	is	be	AUX
hi-47	237	5	a	a	DET
hi-47	237	6	need	need	NOUN
hi-47	237	7	of	of	ADP
hi-47	237	8	time	time	NOUN
hi-47	237	9	for	for	ADP
hi-47	237	10	islamic	islamic	ADJ
hi-47	237	11	banking	banking	NOUN
hi-47	237	12	industry	industry	NOUN
hi-47	237	13	.	.	PUNCT
hi-47	238	1	islamic	islamic	ADJ
hi-47	238	2	banks	bank	NOUN
hi-47	238	3	should	should	AUX
hi-47	238	4	develop	develop	VERB
hi-47	238	5	innovative	innovative	ADJ
hi-47	238	6	products	product	NOUN
hi-47	238	7	to	to	PART
hi-47	238	8	satisfy	satisfy	VERB
hi-47	238	9	the	the	DET
hi-47	238	10	needs	need	NOUN
hi-47	238	11	of	of	ADP
hi-47	238	12	its	its	PRON
hi-47	238	13	growing	grow	VERB
hi-47	238	14	customers	customer	NOUN
hi-47	238	15	.	.	PUNCT
hi-47	239	1	research	research	NOUN
hi-47	239	2	is	be	AUX
hi-47	239	3	a	a	DET
hi-47	239	4	basic	basic	ADJ
hi-47	239	5	element	element	NOUN
hi-47	239	6	for	for	ADP
hi-47	239	7	speedy	speedy	ADJ
hi-47	239	8	and	and	CCONJ
hi-47	239	9	sustainable	sustainable	ADJ
hi-47	239	10	growth	growth	NOUN
hi-47	239	11	.	.	PUNCT
hi-47	240	1	all	all	DET
hi-47	240	2	stakeholders	stakeholder	NOUN
hi-47	240	3	,	,	PUNCT
hi-47	240	4	bankers	banker	NOUN
hi-47	240	5	,	,	PUNCT
hi-47	240	6	practitioners	practitioner	NOUN
hi-47	240	7	and	and	CCONJ
hi-47	240	8	scholars	scholar	NOUN
hi-47	240	9	should	should	AUX
hi-47	240	10	get	get	VERB
hi-47	240	11	together	together	ADV
hi-47	240	12	and	and	CCONJ
hi-47	240	13	realize	realize	VERB
hi-47	240	14	the	the	DET
hi-47	240	15	vast	vast	ADJ
hi-47	240	16	potential	potential	NOUN
hi-47	240	17	of	of	ADP
hi-47	240	18	islamic	islamic	ADJ
hi-47	240	19	banks	bank	NOUN
hi-47	240	20	.	.	PUNCT
hi-47	241	1	despite	despite	SCONJ
hi-47	241	2	of	of	ADP
hi-47	241	3	the	the	DET
hi-47	241	4	fact	fact	NOUN
hi-47	241	5	of	of	ADP
hi-47	241	6	vital	vital	ADJ
hi-47	241	7	growth	growth	NOUN
hi-47	241	8	,	,	PUNCT
hi-47	241	9	islamic	islamic	ADJ
hi-47	241	10	banking	banking	NOUN
hi-47	241	11	industry	industry	NOUN
hi-47	241	12	(	(	PUNCT
hi-47	241	13	pakistan	pakistan	PROPN
hi-47	241	14	)	)	PUNCT
hi-47	241	15	is	be	AUX
hi-47	241	16	facing	face	VERB
hi-47	241	17	numerous	numerous	ADJ
hi-47	241	18	challenges	challenge	NOUN
hi-47	241	19	.	.	PUNCT
hi-47	242	1	there	there	PRON
hi-47	242	2	is	be	VERB
hi-47	242	3	a	a	DET
hi-47	242	4	lack	lack	NOUN
hi-47	242	5	of	of	ADP
hi-47	242	6	trained	train	VERB
hi-47	242	7	human	human	ADJ
hi-47	242	8	resources	resource	NOUN
hi-47	242	9	and	and	CCONJ
hi-47	242	10	fewer	few	ADJ
hi-47	242	11	understanding	understanding	NOUN
hi-47	242	12	of	of	ADP
hi-47	242	13	common	common	ADJ
hi-47	242	14	islamic	islamic	ADJ
hi-47	242	15	banking	banking	NOUN
hi-47	242	16	model	model	NOUN
hi-47	242	17	among	among	ADP
hi-47	242	18	general	general	ADJ
hi-47	242	19	public	public	NOUN
hi-47	242	20	.	.	PUNCT
hi-47	243	1	this	this	DET
hi-47	243	2	study	study	NOUN
hi-47	243	3	looks	look	VERB
hi-47	243	4	at	at	ADP
hi-47	243	5	the	the	DET
hi-47	243	6	customer	customer	NOUN
hi-47	243	7	relationship	relationship	NOUN
hi-47	243	8	management	management	NOUN
hi-47	243	9	with	with	ADP
hi-47	243	10	core	core	ADJ
hi-47	243	11	element	element	NOUN
hi-47	243	12	of	of	ADP
hi-47	243	13	customer	customer	NOUN
hi-47	243	14	satisfaction	satisfaction	NOUN
hi-47	243	15	and	and	CCONJ
hi-47	243	16	loyalty	loyalty	NOUN
hi-47	243	17	by	by	ADP
hi-47	243	18	selecting	select	VERB
hi-47	243	19	a	a	DET
hi-47	243	20	number	number	NOUN
hi-47	243	21	of	of	ADP
hi-47	243	22	customers	customer	NOUN
hi-47	243	23	from	from	ADP
hi-47	243	24	islamic	islamic	ADJ
hi-47	243	25	banks	bank	NOUN
hi-47	243	26	and	and	CCONJ
hi-47	243	27	islamic	islamic	ADJ
hi-47	243	28	windows	window	NOUN
hi-47	243	29	of	of	ADP
hi-47	243	30	conventional	conventional	ADJ
hi-47	243	31	banks	bank	NOUN
hi-47	243	32	from	from	ADP
hi-47	243	33	lahore	lahore	PROPN
hi-47	243	34	pakistan	pakistan	PROPN
hi-47	243	35	.	.	PUNCT
hi-47	244	1	islamic	islamic	ADJ
hi-47	244	2	banks	bank	NOUN
hi-47	244	3	should	should	AUX
hi-47	244	4	develop	develop	VERB
hi-47	244	5	awareness	awareness	NOUN
hi-47	244	6	and	and	CCONJ
hi-47	244	7	understanding	understanding	NOUN
hi-47	244	8	about	about	ADP
hi-47	244	9	its	its	PRON
hi-47	244	10	products	product	NOUN
hi-47	244	11	/	/	SYM
hi-47	244	12	services	service	NOUN
hi-47	244	13	to	to	PART
hi-47	244	14	content	content	VERB
hi-47	244	15	with	with	ADP
hi-47	244	16	conventional	conventional	ADJ
hi-47	244	17	banks	bank	NOUN
hi-47	244	18	.	.	PUNCT
hi-47	245	1	another	another	DET
hi-47	245	2	important	important	ADJ
hi-47	245	3	element	element	NOUN
hi-47	245	4	is	be	AUX
hi-47	245	5	upholding	uphold	VERB
hi-47	245	6	the	the	DET
hi-47	245	7	motivation	motivation	NOUN
hi-47	245	8	level	level	NOUN
hi-47	245	9	of	of	ADP
hi-47	245	10	islamic	islamic	PROPN
hi-47	245	11	bank	bank	PROPN
hi-47	245	12	employees	employee	NOUN
hi-47	245	13	so	so	SCONJ
hi-47	245	14	that	that	SCONJ
hi-47	245	15	their	their	PRON
hi-47	245	16	knowledge	knowledge	NOUN
hi-47	245	17	,	,	PUNCT
hi-47	245	18	appearance	appearance	NOUN
hi-47	245	19	,	,	PUNCT
hi-47	245	20	attitude	attitude	NOUN
hi-47	245	21	and	and	CCONJ
hi-47	245	22	service	service	NOUN
hi-47	245	23	quality	quality	NOUN
hi-47	245	24	shows	show	VERB
hi-47	245	25	the	the	DET
hi-47	245	26	glimpse	glimpse	NOUN
hi-47	245	27	of	of	ADP
hi-47	245	28	islamic	islamic	ADJ
hi-47	245	29	culture	culture	NOUN
hi-47	245	30	to	to	PART
hi-47	245	31	attract	attract	VERB
hi-47	245	32	the	the	DET
hi-47	245	33	customers	customer	NOUN
hi-47	245	34	for	for	ADP
hi-47	245	35	long	long	ADJ
hi-47	245	36	lasting	lasting	ADJ
hi-47	245	37	benefits	benefit	NOUN
hi-47	245	38	.	.	PUNCT
hi-47	246	1	future	future	ADJ
hi-47	246	2	study	study	NOUN
hi-47	246	3	·	·	PUNCT
hi-47	246	4	the	the	DET
hi-47	246	5	extent	extent	NOUN
hi-47	246	6	of	of	ADP
hi-47	246	7	this	this	DET
hi-47	246	8	study	study	NOUN
hi-47	246	9	is	be	AUX
hi-47	246	10	limited	limit	VERB
hi-47	246	11	to	to	ADP
hi-47	246	12	the	the	DET
hi-47	246	13	sample	sample	NOUN
hi-47	246	14	of	of	ADP
hi-47	246	15	some	some	DET
hi-47	246	16	selected	select	VERB
hi-47	246	17	hamdard	hamdard	ADJ
hi-47	246	18	islamicus	islamicus	NOUN
hi-47	246	19	vol	vol	NOUN
hi-47	246	20	.	.	PUNCT
hi-47	247	1	xliii	xliii	PROPN
hi-47	247	2	,	,	PUNCT
hi-47	247	3	no	no	INTJ
hi-47	247	4	.	.	NOUN
hi-47	247	5	2	2	NUM
hi-47	247	6	63	63	NUM
hi-47	247	7	islamic	islamic	ADJ
hi-47	247	8	stream	stream	NOUN
hi-47	247	9	banks	bank	NOUN
hi-47	247	10	and	and	CCONJ
hi-47	247	11	windows	window	NOUN
hi-47	247	12	geographically	geographically	ADV
hi-47	247	13	located	locate	VERB
hi-47	247	14	at	at	ADP
hi-47	247	15	lahore	lahore	NOUN
hi-47	247	16	on	on	ADP
hi-47	247	17	the	the	DET
hi-47	247	18	basis	basis	NOUN
hi-47	247	19	of	of	ADP
hi-47	247	20	convenience	convenience	NOUN
hi-47	247	21	sampling	sample	VERB
hi-47	247	22	the	the	DET
hi-47	247	23	future	future	ADJ
hi-47	247	24	study	study	NOUN
hi-47	247	25	may	may	AUX
hi-47	247	26	be	be	AUX
hi-47	247	27	expanded	expand	VERB
hi-47	247	28	to	to	ADP
hi-47	247	29	large	large	ADJ
hi-47	247	30	number	number	NOUN
hi-47	247	31	of	of	ADP
hi-47	247	32	samples	sample	NOUN
hi-47	247	33	with	with	ADP
hi-47	247	34	wider	wide	ADJ
hi-47	247	35	geographical	geographical	ADJ
hi-47	247	36	scope	scope	NOUN
hi-47	247	37	.	.	PUNCT
hi-47	248	1	·	·	PUNCT
hi-47	248	2	some	some	DET
hi-47	248	3	other	other	ADJ
hi-47	248	4	dimensions	dimension	NOUN
hi-47	248	5	of	of	ADP
hi-47	248	6	shariah	shariah	PROPN
hi-47	248	7	based	base	VERB
hi-47	248	8	compliance	compliance	NOUN
hi-47	248	9	may	may	AUX
hi-47	248	10	be	be	AUX
hi-47	248	11	included	include	VERB
hi-47	248	12	keeping	keep	VERB
hi-47	248	13	in	in	ADP
hi-47	248	14	view	view	NOUN
hi-47	248	15	the	the	DET
hi-47	248	16	social	social	ADJ
hi-47	248	17	setup	setup	NOUN
hi-47	248	18	of	of	ADP
hi-47	248	19	pakistan	pakistan	PROPN
hi-47	248	20	.	.	PUNCT
hi-47	249	1	a	a	DET
hi-47	249	2	research	research	NOUN
hi-47	249	3	should	should	AUX
hi-47	249	4	be	be	AUX
hi-47	249	5	conducted	conduct	VERB
hi-47	249	6	to	to	PART
hi-47	249	7	explore	explore	VERB
hi-47	249	8	the	the	DET
hi-47	249	9	elements	element	NOUN
hi-47	249	10	on	on	ADP
hi-47	249	11	which	which	PRON
hi-47	249	12	even	even	ADV
hi-47	249	13	customers	customer	NOUN
hi-47	249	14	of	of	ADP
hi-47	249	15	islamic	islamic	ADJ
hi-47	249	16	banks	bank	NOUN
hi-47	249	17	are	be	AUX
hi-47	249	18	not	not	PART
hi-47	249	19	totally	totally	ADV
hi-47	249	20	convinced	convinced	ADJ
hi-47	249	21	or	or	CCONJ
hi-47	249	22	have	have	VERB
hi-47	249	23	some	some	DET
hi-47	249	24	misconception	misconception	NOUN
hi-47	249	25	.	.	PUNCT
hi-47	250	1	the	the	DET
hi-47	250	2	removal	removal	NOUN
hi-47	250	3	/	/	SYM
hi-47	250	4	understanding	understanding	NOUN
hi-47	250	5	of	of	ADP
hi-47	250	6	these	these	DET
hi-47	250	7	kinds	kind	NOUN
hi-47	250	8	of	of	ADP
hi-47	250	9	issues	issue	NOUN
hi-47	250	10	will	will	AUX
hi-47	250	11	yield	yield	VERB
hi-47	250	12	in	in	ADP
hi-47	250	13	a	a	DET
hi-47	250	14	better	well	ADJ
hi-47	250	15	degree	degree	NOUN
hi-47	250	16	of	of	ADP
hi-47	250	17	loyalty	loyalty	NOUN
hi-47	250	18	.	.	PUNCT
hi-47	251	1	·	·	PUNCT
hi-47	251	2	the	the	DET
hi-47	251	3	customers	customer	NOUN
hi-47	251	4	of	of	ADP
hi-47	251	5	conventional	conventional	ADJ
hi-47	251	6	banks	bank	NOUN
hi-47	251	7	may	may	AUX
hi-47	251	8	be	be	AUX
hi-47	251	9	researched	research	VERB
hi-47	251	10	for	for	ADP
hi-47	251	11	their	their	PRON
hi-47	251	12	views	view	NOUN
hi-47	251	13	against	against	ADP
hi-47	251	14	islamic	islamic	ADJ
hi-47	251	15	banking	banking	NOUN
hi-47	251	16	and	and	CCONJ
hi-47	251	17	steps	step	NOUN
hi-47	251	18	to	to	PART
hi-47	251	19	be	be	AUX
hi-47	251	20	taken	take	VERB
hi-47	251	21	to	to	PART
hi-47	251	22	create	create	VERB
hi-47	251	23	awareness	awareness	NOUN
hi-47	251	24	among	among	ADP
hi-47	251	25	them	they	PRON
hi-47	251	26	.	.	PUNCT
hi-47	252	1	the	the	DET
hi-47	252	2	later	later	ADJ
hi-47	252	3	research	research	NOUN
hi-47	252	4	work	work	NOUN
hi-47	252	5	explores	explore	VERB
hi-47	252	6	the	the	DET
hi-47	252	7	convincing	convincing	ADJ
hi-47	252	8	techniques	technique	NOUN
hi-47	252	9	,	,	PUNCT
hi-47	252	10	helpful	helpful	ADJ
hi-47	252	11	for	for	ADP
hi-47	252	12	islamic	islamic	ADJ
hi-47	252	13	banks	bank	NOUN
hi-47	252	14	to	to	PART
hi-47	252	15	fetch	fetch	VERB
hi-47	252	16	the	the	DET
hi-47	252	17	customers	customer	NOUN
hi-47	252	18	from	from	ADP
hi-47	252	19	conventional	conventional	ADJ
hi-47	252	20	banking	banking	NOUN
hi-47	252	21	.	.	PUNCT
hi-47	253	1	·	·	PUNCT
hi-47	253	2	the	the	DET
hi-47	253	3	term	term	NOUN
hi-47	253	4	customer	customer	NOUN
hi-47	253	5	relationship	relationship	NOUN
hi-47	253	6	management	management	NOUN
hi-47	253	7	has	have	VERB
hi-47	253	8	wider	wide	ADJ
hi-47	253	9	scope	scope	NOUN
hi-47	253	10	and	and	CCONJ
hi-47	253	11	factors	factor	NOUN
hi-47	253	12	like	like	ADP
hi-47	253	13	convenient	convenient	ADJ
hi-47	253	14	location	location	NOUN
hi-47	253	15	,	,	PUNCT
hi-47	253	16	standard	standard	ADJ
hi-47	253	17	transaction	transaction	NOUN
hi-47	253	18	processing	processing	NOUN
hi-47	253	19	time	time	NOUN
hi-47	253	20	,	,	PUNCT
hi-47	253	21	switching	switch	VERB
hi-47	253	22	barriers	barrier	NOUN
hi-47	253	23	etc	etc	X
hi-47	253	24	.	.	X
hi-47	253	25	may	may	AUX
hi-47	253	26	also	also	ADV
hi-47	253	27	be	be	AUX
hi-47	253	28	added	add	VERB
hi-47	253	29	in	in	ADP
hi-47	253	30	future	future	ADJ
hi-47	253	31	research	research	NOUN
hi-47	253	32	to	to	PART
hi-47	253	33	have	have	VERB
hi-47	253	34	a	a	DET
hi-47	253	35	better	well	ADJ
hi-47	253	36	outlook	outlook	NOUN
hi-47	253	37	of	of	ADP
hi-47	253	38	the	the	DET
hi-47	253	39	customer	customer	NOUN
hi-47	253	40	’s	’s	PART
hi-47	253	41	selection	selection	NOUN
hi-47	253	42	of	of	ADP
hi-47	253	43	islamic	islamic	ADJ
hi-47	253	44	banks	bank	NOUN
hi-47	253	45	and	and	CCONJ
hi-47	253	46	their	their	PRON
hi-47	253	47	loyalty	loyalty	NOUN
hi-47	253	48	.	.	PUNCT
hi-47	254	1	research	research	NOUN
hi-47	254	2	limitations	limitation	NOUN
hi-47	254	3	the	the	DET
hi-47	254	4	sample	sample	NOUN
hi-47	254	5	size	size	NOUN
hi-47	254	6	is	be	AUX
hi-47	254	7	quite	quite	ADV
hi-47	254	8	small	small	ADJ
hi-47	254	9	due	due	ADJ
hi-47	254	10	to	to	ADP
hi-47	254	11	limited	limited	ADJ
hi-47	254	12	budget	budget	NOUN
hi-47	254	13	and	and	CCONJ
hi-47	254	14	shortage	shortage	NOUN
hi-47	254	15	of	of	ADP
hi-47	254	16	time	time	NOUN
hi-47	254	17	.	.	PUNCT
hi-47	255	1	thus	thus	ADV
hi-47	255	2	the	the	DET
hi-47	255	3	research	research	NOUN
hi-47	255	4	results	result	NOUN
hi-47	255	5	may	may	AUX
hi-47	255	6	show	show	VERB
hi-47	255	7	some	some	DET
hi-47	255	8	instability	instability	NOUN
hi-47	255	9	of	of	ADP
hi-47	255	10	measures	measure	NOUN
hi-47	255	11	and	and	CCONJ
hi-47	255	12	may	may	AUX
hi-47	255	13	bring	bring	VERB
hi-47	255	14	in	in	ADP
hi-47	255	15	some	some	DET
hi-47	255	16	degree	degree	NOUN
hi-47	255	17	of	of	ADP
hi-47	255	18	biasness	biasness	NOUN
hi-47	255	19	.	.	PUNCT
hi-47	256	1	besides	besides	SCONJ
hi-47	256	2	that	that	PRON
hi-47	256	3	the	the	DET
hi-47	256	4	respondents	respondent	NOUN
hi-47	256	5	are	be	AUX
hi-47	256	6	the	the	DET
hi-47	256	7	customers	customer	NOUN
hi-47	256	8	of	of	ADP
hi-47	256	9	selected	select	VERB
hi-47	256	10	islamic	islamic	ADJ
hi-47	256	11	banks	bank	NOUN
hi-47	256	12	which	which	PRON
hi-47	256	13	are	be	AUX
hi-47	256	14	located	locate	VERB
hi-47	256	15	and	and	CCONJ
hi-47	256	16	taken	take	VERB
hi-47	256	17	from	from	ADP
hi-47	256	18	a	a	DET
hi-47	256	19	single	single	ADJ
hi-47	256	20	city	city	NOUN
hi-47	256	21	of	of	ADP
hi-47	256	22	punjab	punjab	ADJ
hi-47	256	23	,	,	PUNCT
hi-47	256	24	pakistan	pakistan	PROPN
hi-47	256	25	.	.	PUNCT
hi-47	257	1	they	they	PRON
hi-47	257	2	may	may	AUX
hi-47	257	3	not	not	PART
hi-47	257	4	represent	represent	VERB
hi-47	257	5	the	the	DET
hi-47	257	6	breakdown	breakdown	NOUN
hi-47	257	7	of	of	ADP
hi-47	257	8	islamic	islamic	ADJ
hi-47	257	9	banking	banking	NOUN
hi-47	257	10	customers	customer	NOUN
hi-47	257	11	in	in	ADP
hi-47	257	12	pakistan	pakistan	PROPN
hi-47	257	13	.	.	PUNCT
hi-47	258	1	further	further	ADJ
hi-47	258	2	research	research	NOUN
hi-47	258	3	may	may	AUX
hi-47	258	4	be	be	AUX
hi-47	258	5	conducted	conduct	VERB
hi-47	258	6	on	on	ADP
hi-47	258	7	a	a	DET
hi-47	258	8	wider	wide	ADJ
hi-47	258	9	sample	sample	NOUN
hi-47	258	10	.	.	PUNCT
hi-47	259	1	this	this	PRON
hi-47	259	2	would	would	AUX
hi-47	259	3	provide	provide	VERB
hi-47	259	4	more	more	ADJ
hi-47	259	5	generalized	generalized	ADJ
hi-47	259	6	conclusions	conclusion	NOUN
hi-47	259	7	for	for	ADP
hi-47	259	8	islamic	islamic	ADJ
hi-47	259	9	banks	bank	NOUN
hi-47	259	10	.	.	PUNCT
hi-47	260	1	bibliography	bibliography	NOUN
hi-47	260	2	ahmed	ahmed	PROPN
hi-47	260	3	,	,	PUNCT
hi-47	260	4	a.a	a.a	PROPN
hi-47	260	5	.	.	PROPN
hi-47	260	6	(	(	PUNCT
hi-47	260	7	2009	2009	NUM
hi-47	260	8	)	)	PUNCT
hi-47	260	9	,	,	PUNCT
hi-47	260	10	compliance	compliance	NOUN
hi-47	260	11	of	of	ADP
hi-47	260	12	financial	financial	ADJ
hi-47	260	13	disclosure	disclosure	NOUN
hi-47	260	14	in	in	ADP
hi-47	260	15	corporate	corporate	ADJ
hi-47	260	16	annual	annual	ADJ
hi-47	260	17	reports	report	NOUN
hi-47	260	18	of	of	ADP
hi-47	260	19	banking	banking	NOUN
hi-47	260	20	sector	sector	NOUN
hi-47	260	21	in	in	ADP
hi-47	260	22	bangladesh	bangladesh	PROPN
hi-47	260	23	,	,	PUNCT
hi-47	260	24	unpublished	unpublished	ADJ
hi-47	260	25	phd	phd	NOUN
hi-47	260	26	dissertation	dissertation	NOUN
hi-47	260	27	,	,	PUNCT
hi-47	260	28	university	university	NOUN
hi-47	260	29	of	of	ADP
hi-47	260	30	rajshahi	rajshahi	PROPN
hi-47	260	31	,	,	PUNCT
hi-47	260	32	bangladesh	bangladesh	PROPN
hi-47	260	33	.	.	PUNCT
hi-47	261	1	ahmed	ahmed	PROPN
hi-47	261	2	,	,	PUNCT
hi-47	261	3	h.	h.	PROPN
hi-47	261	4	,	,	PUNCT
hi-47	261	5	asutay	asutay	NOUN
hi-47	261	6	,	,	PUNCT
hi-47	261	7	m.	m.	NOUN
hi-47	261	8	,	,	PUNCT
hi-47	261	9	&	&	CCONJ
hi-47	261	10	wilson	wilson	PROPN
hi-47	261	11	,	,	PUNCT
hi-47	261	12	r.	r.	PROPN
hi-47	261	13	(	(	PUNCT
hi-47	261	14	2013	2013	NUM
hi-47	261	15	)	)	PUNCT
hi-47	261	16	.	.	PUNCT
hi-47	262	1	reflecting	reflect	VERB
hi-47	262	2	on	on	ADP
hi-47	262	3	islamic	islamic	ADJ
hi-47	262	4	banking	banking	NOUN
hi-47	262	5	and	and	CCONJ
hi-47	262	6	financial	financial	ADJ
hi-47	262	7	crisis	crisis	NOUN
hi-47	262	8	:	:	PUNCT
hi-47	262	9	risks	risk	NOUN
hi-47	262	10	,	,	PUNCT
hi-47	262	11	reputation	reputation	NOUN
hi-47	262	12	and	and	CCONJ
hi-47	262	13	stability	stability	NOUN
hi-47	262	14	.	.	PUNCT
hi-47	263	1	islamic	islamic	ADJ
hi-47	263	2	banking	banking	PROPN
hi-47	263	3	and	and	CCONJ
hi-47	263	4	financial	financial	ADJ
hi-47	263	5	crisis	crisis	NOUN
hi-47	263	6	:	:	PUNCT
hi-47	263	7	reputation	reputation	NOUN
hi-47	263	8	,	,	PUNCT
hi-47	263	9	stability	stability	NOUN
hi-47	263	10	and	and	CCONJ
hi-47	263	11	risks	risk	NOUN
hi-47	263	12	,	,	PUNCT
hi-47	263	13	1	1	NUM
hi-47	263	14	-	-	SYM
hi-47	263	15	18	18	NUM
hi-47	263	16	.	.	PUNCT
hi-47	264	1	al	al	PROPN
hi-47	264	2	-	-	PUNCT
hi-47	264	3	eisa	eisa	NOUN
hi-47	264	4	,	,	PUNCT
hi-47	264	5	a.	a.	PROPN
hi-47	264	6	s.	s.	PROPN
hi-47	264	7	,	,	PUNCT
hi-47	264	8	&	&	CCONJ
hi-47	264	9	alhemoud	alhemoud	PROPN
hi-47	264	10	,	,	PUNCT
hi-47	264	11	a.	a.	NOUN
hi-47	264	12	m.	m.	NOUN
hi-47	264	13	(	(	PUNCT
hi-47	264	14	2009	2009	NUM
hi-47	264	15	)	)	PUNCT
hi-47	264	16	.	.	PUNCT
hi-47	265	1	using	use	VERB
hi-47	265	2	a	a	DET
hi-47	265	3	multiple	multiple	ADJ
hi-47	265	4	-	-	PUNCT
hi-47	265	5	attribute	attribute	NOUN
hi-47	265	6	approach	approach	NOUN
hi-47	265	7	for	for	ADP
hi-47	265	8	measuring	measure	VERB
hi-47	265	9	customer	customer	NOUN
hi-47	265	10	satisfaction	satisfaction	NOUN
hi-47	265	11	with	with	ADP
hi-47	265	12	retail	retail	ADJ
hi-47	265	13	banking	banking	NOUN
hi-47	265	14	services	service	NOUN
hi-47	265	15	in	in	ADP
hi-47	265	16	64	64	NUM
hi-47	265	17	role	role	NOUN
hi-47	265	18	of	of	ADP
hi-47	265	19	service	service	NOUN
hi-47	265	20	quality	quality	NOUN
hi-47	265	21	...	...	PUNCT
hi-47	266	1	kuwait	kuwait	PROPN
hi-47	266	2	.	.	PUNCT
hi-47	267	1	international	international	ADJ
hi-47	267	2	journal	journal	PROPN
hi-47	267	3	of	of	ADP
hi-47	267	4	bank	bank	PROPN
hi-47	267	5	marketing	marketing	NOUN
hi-47	267	6	,	,	PUNCT
hi-47	267	7	27(4	27(4	PROPN
hi-47	267	8	):	):	PUNCT
hi-47	267	9	294	294	NUM
hi-47	267	10	-	-	SYM
hi-47	267	11	314	314	NUM
hi-47	267	12	.	.	PUNCT
hi-47	267	13	amin	amin	PROPN
hi-47	267	14	,	,	PUNCT
hi-47	267	15	m.	m.	NOUN
hi-47	267	16	and	and	CCONJ
hi-47	267	17	isa	isa	PROPN
hi-47	267	18	,	,	PUNCT
hi-47	267	19	z.	z.	PROPN
hi-47	267	20	(	(	PUNCT
hi-47	267	21	2008	2008	NUM
hi-47	267	22	)	)	PUNCT
hi-47	267	23	an	an	DET
hi-47	267	24	examination	examination	NOUN
hi-47	267	25	of	of	ADP
hi-47	267	26	the	the	DET
hi-47	267	27	relationship	relationship	NOUN
hi-47	267	28	between	between	ADP
hi-47	267	29	service	service	NOUN
hi-47	267	30	quality	quality	NOUN
hi-47	267	31	perception	perception	NOUN
hi-47	267	32	and	and	CCONJ
hi-47	267	33	customer	customer	NOUN
hi-47	267	34	satisfaction	satisfaction	NOUN
hi-47	267	35	:	:	PUNCT
hi-47	267	36	a	a	DET
hi-47	267	37	sem	sem	NOUN
hi-47	267	38	approach	approach	NOUN
hi-47	267	39	towards	towards	ADP
hi-47	267	40	malaysian	malaysian	ADJ
hi-47	267	41	islamic	islamic	PROPN
hi-47	267	42	banking	banking	PROPN
hi-47	267	43	.	.	PUNCT
hi-47	268	1	international	international	ADJ
hi-47	268	2	journal	journal	PROPN
hi-47	268	3	of	of	ADP
hi-47	268	4	islamic	islamic	ADJ
hi-47	268	5	and	and	CCONJ
hi-47	268	6	middle	middle	ADJ
hi-47	268	7	eastern	eastern	ADJ
hi-47	268	8	finance	finance	NOUN
hi-47	268	9	and	and	CCONJ
hi-47	268	10	management	management	NOUN
hi-47	268	11	,	,	PUNCT
hi-47	268	12	1(3	1(3	NUM
hi-47	268	13	):	):	PUNCT
hi-47	268	14	191–209	191–209	NUM
hi-47	268	15	.	.	PUNCT
hi-47	269	1	arasli	arasli	PROPN
hi-47	269	2	,	,	PUNCT
hi-47	269	3	h.	h.	PROPN
hi-47	269	4	,	,	PUNCT
hi-47	269	5	mehtap	mehtap	ADJ
hi-47	269	6	-	-	PUNCT
hi-47	269	7	smadi	smadi	NOUN
hi-47	269	8	,	,	PUNCT
hi-47	269	9	s.	s.	PROPN
hi-47	269	10	,	,	PUNCT
hi-47	269	11	&	&	CCONJ
hi-47	269	12	turan	turan	PROPN
hi-47	269	13	katircioglu	katircioglu	PROPN
hi-47	269	14	,	,	PUNCT
hi-47	269	15	s.	s.	PROPN
hi-47	269	16	(	(	PUNCT
hi-47	269	17	2005	2005	NUM
hi-47	269	18	)	)	PUNCT
hi-47	269	19	.	.	PUNCT
hi-47	270	1	customer	customer	NOUN
hi-47	270	2	service	service	NOUN
hi-47	270	3	quality	quality	NOUN
hi-47	270	4	in	in	ADP
hi-47	270	5	the	the	DET
hi-47	270	6	greek	greek	ADJ
hi-47	270	7	cypriot	cypriot	ADJ
hi-47	270	8	banking	banking	NOUN
hi-47	270	9	industry	industry	NOUN
hi-47	270	10	.	.	PUNCT
hi-47	271	1	managing	manage	VERB
hi-47	271	2	service	service	NOUN
hi-47	271	3	quality	quality	NOUN
hi-47	271	4	:	:	PUNCT
hi-47	271	5	an	an	DET
hi-47	271	6	international	international	ADJ
hi-47	271	7	journal	journal	NOUN
hi-47	271	8	,	,	PUNCT
hi-47	271	9	15(1	15(1	NUM
hi-47	271	10	):	):	PUNCT
hi-47	271	11	41	41	NUM
hi-47	271	12	-	-	SYM
hi-47	271	13	56	56	NUM
hi-47	271	14	.	.	PUNCT
hi-47	271	15	azzam	azzam	PROPN
hi-47	271	16	,	,	PUNCT
hi-47	271	17	z.	z.	PROPN
hi-47	271	18	a.	a.	PROPN
hi-47	271	19	m.	m.	PROPN
hi-47	271	20	(	(	PUNCT
hi-47	271	21	2014	2014	NUM
hi-47	271	22	)	)	PUNCT
hi-47	271	23	.	.	PUNCT
hi-47	272	1	the	the	DET
hi-47	272	2	impact	impact	NOUN
hi-47	272	3	of	of	ADP
hi-47	272	4	customer	customer	NOUN
hi-47	272	5	relationship	relationship	NOUN
hi-47	272	6	management	management	NOUN
hi-47	272	7	on	on	ADP
hi-47	272	8	customer	customer	NOUN
hi-47	272	9	satisfaction	satisfaction	NOUN
hi-47	272	10	in	in	ADP
hi-47	272	11	the	the	DET
hi-47	272	12	banking	banking	NOUN
hi-47	272	13	industry	industry	NOUN
hi-47	272	14	:	:	PUNCT
hi-47	272	15	a	a	DET
hi-47	272	16	case	case	NOUN
hi-47	272	17	of	of	ADP
hi-47	272	18	jordan	jordan	PROPN
hi-47	272	19	.	.	PUNCT
hi-47	273	1	european	european	PROPN
hi-47	273	2	journal	journal	PROPN
hi-47	273	3	of	of	ADP
hi-47	273	4	business	business	NOUN
hi-47	273	5	and	and	CCONJ
hi-47	273	6	management	management	NOUN
hi-47	273	7	,	,	PUNCT
hi-47	273	8	6(32	6(32	NUM
hi-47	273	9	):	):	PUNCT
hi-47	273	10	99	99	NUM
hi-47	273	11	-	-	SYM
hi-47	273	12	112	112	NUM
hi-47	273	13	.	.	PUNCT
hi-47	274	1	bugg	bugg	NOUN
hi-47	274	2	holloway	holloway	PROPN
hi-47	274	3	,	,	PUNCT
hi-47	274	4	b.	b.	PROPN
hi-47	274	5	,	,	PUNCT
hi-47	274	6	wang	wang	PROPN
hi-47	274	7	,	,	PUNCT
hi-47	274	8	s.	s.	PROPN
hi-47	274	9	,	,	PUNCT
hi-47	274	10	&	&	CCONJ
hi-47	274	11	beatty	beatty	PROPN
hi-47	274	12	,	,	PUNCT
hi-47	274	13	s.	s.	PROPN
hi-47	274	14	e.	e.	PROPN
hi-47	274	15	(	(	PUNCT
hi-47	274	16	2009	2009	NUM
hi-47	274	17	)	)	PUNCT
hi-47	274	18	.	.	PUNCT
hi-47	275	1	betrayal	betrayal	NOUN
hi-47	275	2	?	?	PUNCT
hi-47	276	1	relationship	relationship	NOUN
hi-47	276	2	quality	quality	NOUN
hi-47	276	3	implications	implication	NOUN
hi-47	276	4	in	in	ADP
hi-47	276	5	service	service	NOUN
hi-47	276	6	recovery	recovery	NOUN
hi-47	276	7	.	.	PUNCT
hi-47	277	1	journal	journal	PROPN
hi-47	277	2	of	of	ADP
hi-47	277	3	services	service	NOUN
hi-47	277	4	marketing	marketing	NOUN
hi-47	277	5	,	,	PUNCT
hi-47	277	6	23(6	23(6	NUM
hi-47	277	7	)	)	PUNCT
hi-47	277	8	,	,	PUNCT
hi-47	277	9	385	385	NUM
hi-47	277	10	-	-	SYM
hi-47	277	11	396	396	NUM
hi-47	277	12	.	.	PUNCT
hi-47	278	1	carden	carden	PROPN
hi-47	278	2	,	,	PUNCT
hi-47	278	3	r.	r.	PROPN
hi-47	278	4	,	,	PUNCT
hi-47	278	5	&	&	CCONJ
hi-47	278	6	dellifraine	dellifraine	PROPN
hi-47	278	7	,	,	PUNCT
hi-47	278	8	j.	j.	PROPN
hi-47	278	9	l.	l.	PROPN
hi-47	278	10	(	(	PUNCT
hi-47	278	11	2004	2004	NUM
hi-47	278	12	)	)	PUNCT
hi-47	278	13	.	.	PUNCT
hi-47	279	1	an	an	DET
hi-47	279	2	examination	examination	NOUN
hi-47	279	3	of	of	ADP
hi-47	279	4	hospital	hospital	NOUN
hi-47	279	5	satisfaction	satisfaction	NOUN
hi-47	279	6	with	with	ADP
hi-47	279	7	blood	blood	NOUN
hi-47	279	8	suppliers	supplier	NOUN
hi-47	279	9	.	.	PUNCT
hi-47	280	1	transfusion	transfusion	NOUN
hi-47	280	2	,	,	PUNCT
hi-47	280	3	44(11	44(11	NUM
hi-47	280	4	)	)	PUNCT
hi-47	280	5	,	,	PUNCT
hi-47	280	6	1648	1648	NUM
hi-47	280	7	-	-	SYM
hi-47	280	8	1655	1655	NUM
hi-47	280	9	.	.	PUNCT
hi-47	281	1	erol	erol	NOUN
hi-47	281	2	,	,	PUNCT
hi-47	281	3	c.	c.	PROPN
hi-47	281	4	,	,	PUNCT
hi-47	281	5	&	&	CCONJ
hi-47	281	6	el	el	PROPN
hi-47	281	7	-	-	PUNCT
hi-47	281	8	bdour	bdour	NOUN
hi-47	281	9	,	,	PUNCT
hi-47	281	10	r.	r.	PROPN
hi-47	281	11	(	(	PUNCT
hi-47	281	12	1989	1989	NUM
hi-47	281	13	)	)	PUNCT
hi-47	281	14	.	.	PUNCT
hi-47	282	1	attitudes	attitude	NOUN
hi-47	282	2	,	,	PUNCT
hi-47	282	3	behavior	behavior	NOUN
hi-47	282	4	,	,	PUNCT
hi-47	282	5	and	and	CCONJ
hi-47	282	6	patronage	patronage	NOUN
hi-47	282	7	factors	factor	NOUN
hi-47	282	8	of	of	ADP
hi-47	282	9	bank	bank	NOUN
hi-47	282	10	customers	customer	NOUN
hi-47	282	11	towards	towards	ADP
hi-47	282	12	islamic	islamic	ADJ
hi-47	282	13	banks	bank	NOUN
hi-47	282	14	.	.	PUNCT
hi-47	283	1	international	international	ADJ
hi-47	283	2	journal	journal	PROPN
hi-47	283	3	of	of	ADP
hi-47	283	4	bank	bank	PROPN
hi-47	283	5	marketing	marketing	NOUN
hi-47	283	6	,	,	PUNCT
hi-47	283	7	7(6	7(6	NUM
hi-47	283	8	)	)	PUNCT
hi-47	283	9	,	,	PUNCT
hi-47	283	10	31	31	NUM
hi-47	283	11	-	-	SYM
hi-47	283	12	37	37	NUM
hi-47	283	13	.	.	PUNCT
hi-47	284	1	galbreath	galbreath	PROPN
hi-47	284	2	,	,	PUNCT
hi-47	284	3	j.	j.	PROPN
hi-47	284	4	,	,	PUNCT
hi-47	284	5	&	&	CCONJ
hi-47	284	6	rogers	rogers	PROPN
hi-47	284	7	,	,	PUNCT
hi-47	284	8	t.	t.	PROPN
hi-47	284	9	(	(	PUNCT
hi-47	284	10	1999	1999	NUM
hi-47	284	11	)	)	PUNCT
hi-47	284	12	.	.	PUNCT
hi-47	285	1	customer	customer	NOUN
hi-47	285	2	relationship	relationship	NOUN
hi-47	285	3	leadership	leadership	NOUN
hi-47	285	4	:	:	PUNCT
hi-47	285	5	a	a	DET
hi-47	285	6	leadership	leadership	NOUN
hi-47	285	7	and	and	CCONJ
hi-47	285	8	motivation	motivation	NOUN
hi-47	285	9	model	model	NOUN
hi-47	285	10	for	for	ADP
hi-47	285	11	the	the	DET
hi-47	285	12	twenty	twenty	NUM
hi-47	285	13	-	-	PUNCT
hi-47	285	14	first	first	ADJ
hi-47	285	15	century	century	NOUN
hi-47	285	16	business	business	NOUN
hi-47	285	17	.	.	PUNCT
hi-47	286	1	the	the	DET
hi-47	286	2	tqm	tqm	PROPN
hi-47	286	3	magazine	magazine	NOUN
hi-47	286	4	,	,	PUNCT
hi-47	286	5	11(3	11(3	NUM
hi-47	286	6	)	)	PUNCT
hi-47	286	7	,	,	PUNCT
hi-47	286	8	161	161	NUM
hi-47	286	9	-	-	SYM
hi-47	286	10	171	171	NUM
hi-47	286	11	.	.	PUNCT
hi-47	287	1	gürbüz	gürbüz	PROPN
hi-47	287	2	,	,	PUNCT
hi-47	287	3	s.	s.	PROPN
hi-47	287	4	(	(	PUNCT
hi-47	287	5	2008	2008	NUM
hi-47	287	6	)	)	PUNCT
hi-47	287	7	.	.	PUNCT
hi-47	288	1	the	the	DET
hi-47	288	2	effects	effect	NOUN
hi-47	288	3	of	of	ADP
hi-47	288	4	job	job	NOUN
hi-47	288	5	satisfaction	satisfaction	NOUN
hi-47	288	6	and	and	CCONJ
hi-47	288	7	organizational	organizational	ADJ
hi-47	288	8	justice	justice	NOUN
hi-47	288	9	perception	perception	NOUN
hi-47	288	10	on	on	ADP
hi-47	288	11	organizational	organizational	ADJ
hi-47	288	12	citizenship	citizenship	NOUN
hi-47	288	13	behavior	behavior	NOUN
hi-47	288	14	.	.	PUNCT
hi-47	289	1	todaôe	todaôe	PROPN
hi-47	289	2	’s	’s	PART
hi-47	289	3	review	review	NOUN
hi-47	289	4	of	of	ADP
hi-47	289	5	public	public	ADJ
hi-47	289	6	administration	administration	NOUN
hi-47	289	7	,	,	PUNCT
hi-47	289	8	41(4	41(4	NUM
hi-47	289	9	)	)	PUNCT
hi-47	289	10	,	,	PUNCT
hi-47	289	11	49	49	NUM
hi-47	289	12	-	-	SYM
hi-47	289	13	77	77	NUM
hi-47	289	14	.	.	PUNCT
hi-47	290	1	hill	hill	PROPN
hi-47	290	2	,	,	PUNCT
hi-47	290	3	n.	n.	PROPN
hi-47	290	4	,	,	PUNCT
hi-47	290	5	&	&	CCONJ
hi-47	290	6	alexander	alexander	PROPN
hi-47	290	7	,	,	PUNCT
hi-47	290	8	j.	j.	PROPN
hi-47	290	9	(	(	PUNCT
hi-47	290	10	2006	2006	NUM
hi-47	290	11	)	)	PUNCT
hi-47	290	12	.	.	PUNCT
hi-47	291	1	customer	customer	NOUN
hi-47	291	2	satisfaction	satisfaction	NOUN
hi-47	291	3	and	and	CCONJ
hi-47	291	4	loyalty	loyalty	NOUN
hi-47	291	5	measurement	measurement	NOUN
hi-47	291	6	.	.	PUNCT
hi-47	292	1	vt	vt	PROPN
hi-47	292	2	:	:	PUNCT
hi-47	292	3	ashgate	ashgate	ADJ
hi-47	292	4	publishing	publishing	PROPN
hi-47	292	5	company	company	NOUN
hi-47	292	6	.	.	PUNCT
hi-47	293	1	holloway	holloway	PROPN
hi-47	293	2	,	,	PUNCT
hi-47	293	3	i.	i.	PROPN
hi-47	293	4	,	,	PUNCT
hi-47	293	5	&	&	CCONJ
hi-47	293	6	wheeler	wheeler	NOUN
hi-47	293	7	,	,	PUNCT
hi-47	293	8	s.	s.	PROPN
hi-47	293	9	(	(	PUNCT
hi-47	293	10	2002	2002	NUM
hi-47	293	11	)	)	PUNCT
hi-47	293	12	.	.	PUNCT
hi-47	294	1	qualitative	qualitative	ADJ
hi-47	294	2	research	research	NOUN
hi-47	294	3	in	in	ADP
hi-47	294	4	nursing	nursing	NOUN
hi-47	294	5	.	.	PUNCT
hi-47	295	1	wiley	wiley	PROPN
hi-47	295	2	-	-	PUNCT
hi-47	295	3	blackwell	blackwell	PROPN
hi-47	295	4	.	.	PUNCT
hi-47	296	1	homburg	homburg	PROPN
hi-47	296	2	,	,	PUNCT
hi-47	296	3	c.	c.	PROPN
hi-47	296	4	,	,	PUNCT
hi-47	296	5	koschate	koschate	NOUN
hi-47	296	6	,	,	PUNCT
hi-47	296	7	n.	n.	NOUN
hi-47	296	8	,	,	PUNCT
hi-47	296	9	&	&	CCONJ
hi-47	296	10	hoyer	hoyer	PROPN
hi-47	296	11	,	,	PUNCT
hi-47	296	12	w.	w.	PROPN
hi-47	296	13	d.	d.	PROPN
hi-47	296	14	(	(	PUNCT
hi-47	296	15	2005	2005	NUM
hi-47	296	16	)	)	PUNCT
hi-47	296	17	.	.	PUNCT
hi-47	297	1	do	do	AUX
hi-47	297	2	satisfied	satisfied	ADJ
hi-47	297	3	customers	customer	NOUN
hi-47	297	4	really	really	ADV
hi-47	297	5	pay	pay	VERB
hi-47	297	6	more	more	ADJ
hi-47	297	7	?	?	PUNCT
hi-47	298	1	a	a	DET
hi-47	298	2	study	study	NOUN
hi-47	298	3	of	of	ADP
hi-47	298	4	the	the	DET
hi-47	298	5	relationship	relationship	NOUN
hi-47	298	6	between	between	ADP
hi-47	298	7	customer	customer	NOUN
hi-47	298	8	satisfaction	satisfaction	NOUN
hi-47	298	9	and	and	CCONJ
hi-47	298	10	willingness	willingness	NOUN
hi-47	298	11	to	to	PART
hi-47	298	12	pay	pay	VERB
hi-47	298	13	.	.	PUNCT
hi-47	299	1	journal	journal	NOUN
hi-47	299	2	of	of	ADP
hi-47	299	3	marketing	marketing	NOUN
hi-47	299	4	,	,	PUNCT
hi-47	299	5	69(2	69(2	NOUN
hi-47	299	6	)	)	PUNCT
hi-47	299	7	,	,	PUNCT
hi-47	299	8	84	84	NUM
hi-47	299	9	-	-	SYM
hi-47	299	10	96	96	NUM
hi-47	299	11	.	.	PUNCT
hi-47	300	1	jeon	jeon	PROPN
hi-47	300	2	,	,	PUNCT
hi-47	300	3	m.	m.	NOUN
hi-47	300	4	m.	m.	NOUN
hi-47	300	5	,	,	PUNCT
hi-47	300	6	&	&	CCONJ
hi-47	300	7	jeong	jeong	PROPN
hi-47	300	8	,	,	PUNCT
hi-47	300	9	m.	m.	NOUN
hi-47	300	10	(	(	PUNCT
hi-47	300	11	2016	2016	NUM
hi-47	300	12	)	)	PUNCT
hi-47	300	13	.	.	PUNCT
hi-47	301	1	influence	influence	NOUN
hi-47	301	2	of	of	ADP
hi-47	301	3	website	website	NOUN
hi-47	301	4	quality	quality	NOUN
hi-47	301	5	on	on	ADP
hi-47	301	6	customer	customer	NOUN
hi-47	301	7	perceived	perceive	VERB
hi-47	301	8	service	service	NOUN
hi-47	301	9	quality	quality	NOUN
hi-47	301	10	of	of	ADP
hi-47	301	11	a	a	DET
hi-47	301	12	lodging	lodging	NOUN
hi-47	301	13	website	website	NOUN
hi-47	301	14	.	.	PUNCT
hi-47	302	1	journal	journal	PROPN
hi-47	302	2	of	of	ADP
hi-47	302	3	quality	quality	NOUN
hi-47	302	4	assurance	assurance	NOUN
hi-47	302	5	in	in	ADP
hi-47	302	6	hospitality	hospitality	NOUN
hi-47	302	7	&	&	CCONJ
hi-47	302	8	tourism	tourism	NOUN
hi-47	302	9	,	,	PUNCT
hi-47	302	10	17(4	17(4	NUM
hi-47	302	11	)	)	PUNCT
hi-47	302	12	,	,	PUNCT
hi-47	302	13	453	453	NUM
hi-47	302	14	-	-	SYM
hi-47	302	15	470	470	NUM
hi-47	302	16	.	.	PUNCT
hi-47	303	1	khan	khan	PROPN
hi-47	303	2	,	,	PUNCT
hi-47	303	3	m.	m.	NOUN
hi-47	303	4	m.	m.	PROPN
hi-47	303	5	s.	s.	PROPN
hi-47	303	6	,	,	PUNCT
hi-47	303	7	shafiq	shafiq	PROPN
hi-47	303	8	,	,	PUNCT
hi-47	303	9	b.	b.	PROPN
hi-47	303	10	,	,	PUNCT
hi-47	303	11	&	&	CCONJ
hi-47	303	12	farrukh	farrukh	PROPN
hi-47	303	13	,	,	PUNCT
hi-47	303	14	i.	i.	PROPN
hi-47	303	15	j.	j.	PROPN
hi-47	303	16	a.	a.	PROPN
hi-47	303	17	z.	z.	PROPN
hi-47	303	18	(	(	PUNCT
hi-47	303	19	2017	2017	NUM
hi-47	303	20	)	)	PUNCT
hi-47	303	21	.	.	PUNCT
hi-47	304	1	an	an	DET
hi-47	304	2	empirical	empirical	ADJ
hi-47	304	3	analysis	analysis	NOUN
hi-47	304	4	of	of	ADP
hi-47	304	5	banking	banking	NOUN
hi-47	304	6	sector	sector	NOUN
hi-47	304	7	in	in	ADP
hi-47	304	8	pakistan	pakistan	PROPN
hi-47	304	9	:	:	PUNCT
hi-47	304	10	islamic	islamic	ADJ
hi-47	304	11	versus	versus	ADP
hi-47	304	12	conventional	conventional	ADJ
hi-47	304	13	banks	bank	NOUN
hi-47	304	14	.	.	PUNCT
hi-47	305	1	uluslararas1	uluslararas1	PROPN
hi-47	305	2	ôslam	ôslam	PROPN
hi-47	305	3	ekonomisi	ekonomisi	PROPN
hi-47	305	4	ve	ve	AUX
hi-47	305	5	finansê	finansê	PROPN
hi-47	305	6	araîtêrmalarê	araîtêrmalarê	PROPN
hi-47	305	7	dergisi	dergisi	PROPN
hi-47	305	8	,	,	PUNCT
hi-47	305	9	3(1	3(1	NUM
hi-47	305	10	)	)	PUNCT
hi-47	305	11	,	,	PUNCT
hi-47	305	12	60	60	NUM
hi-47	305	13	-	-	SYM
hi-47	305	14	93	93	NUM
hi-47	305	15	.	.	PUNCT
hi-47	306	1	khattak	khattak	PROPN
hi-47	306	2	,	,	PUNCT
hi-47	306	3	n.	n.	PROPN
hi-47	306	4	a.	a.	PROPN
hi-47	306	5	(	(	PUNCT
hi-47	306	6	2010	2010	NUM
hi-47	306	7	)	)	PUNCT
hi-47	306	8	.	.	PUNCT
hi-47	307	1	customer	customer	NOUN
hi-47	307	2	satisfaction	satisfaction	NOUN
hi-47	307	3	and	and	CCONJ
hi-47	307	4	awareness	awareness	NOUN
hi-47	307	5	of	of	ADP
hi-47	307	6	islamic	islamic	ADJ
hi-47	307	7	banking	banking	NOUN
hi-47	307	8	system	system	NOUN
hi-47	307	9	in	in	ADP
hi-47	307	10	pakistan	pakistan	PROPN
hi-47	307	11	.	.	PUNCT
hi-47	308	1	african	african	ADJ
hi-47	308	2	journal	journal	PROPN
hi-47	308	3	of	of	ADP
hi-47	308	4	business	business	NOUN
hi-47	308	5	management	management	NOUN
hi-47	308	6	,	,	PUNCT
hi-47	308	7	4(5	4(5	PROPN
hi-47	308	8	)	)	PUNCT
hi-47	308	9	,	,	PUNCT
hi-47	308	10	662	662	NUM
hi-47	308	11	-	-	SYM
hi-47	308	12	671	671	NUM
hi-47	308	13	.	.	PUNCT
hi-47	309	1	kirmaci	kirmaci	NOUN
hi-47	309	2	,	,	PUNCT
hi-47	309	3	s.	s.	PROPN
hi-47	309	4	(	(	PUNCT
hi-47	309	5	2012	2012	NUM
hi-47	309	6	)	)	PUNCT
hi-47	309	7	.	.	PUNCT
hi-47	310	1	customer	customer	NOUN
hi-47	310	2	relationship	relationship	NOUN
hi-47	310	3	management	management	NOUN
hi-47	310	4	and	and	CCONJ
hi-47	310	5	customer	customer	NOUN
hi-47	310	6	loyalty	loyalty	NOUN
hi-47	310	7	;	;	PUNCT
hi-47	310	8	a	a	DET
hi-47	310	9	survey	survey	NOUN
hi-47	310	10	in	in	ADP
hi-47	310	11	the	the	DET
hi-47	310	12	sector	sector	NOUN
hi-47	310	13	of	of	ADP
hi-47	310	14	banking	banking	NOUN
hi-47	310	15	.	.	PUNCT
hi-47	311	1	international	international	ADJ
hi-47	311	2	journal	journal	PROPN
hi-47	311	3	of	of	ADP
hi-47	311	4	business	business	NOUN
hi-47	311	5	and	and	CCONJ
hi-47	311	6	social	social	ADJ
hi-47	311	7	science	science	NOUN
hi-47	311	8	,	,	PUNCT
hi-47	311	9	3(3	3(3	NUM
hi-47	311	10	)	)	PUNCT
hi-47	311	11	.	.	PUNCT
hi-47	312	1	levesque	levesque	PROPN
hi-47	312	2	,	,	PUNCT
hi-47	312	3	t.	t.	PROPN
hi-47	312	4	,	,	PUNCT
hi-47	312	5	&	&	CCONJ
hi-47	312	6	mcdougall	mcdougall	PROPN
hi-47	312	7	,	,	PUNCT
hi-47	312	8	g.	g.	PROPN
hi-47	312	9	h.	h.	PROPN
hi-47	312	10	(	(	PUNCT
hi-47	312	11	1996	1996	NUM
hi-47	312	12	)	)	PUNCT
hi-47	312	13	.	.	PUNCT
hi-47	313	1	determinants	determinant	NOUN
hi-47	313	2	of	of	ADP
hi-47	313	3	customer	customer	NOUN
hi-47	313	4	satisfaction	satisfaction	NOUN
hi-47	313	5	in	in	ADP
hi-47	313	6	retail	retail	ADJ
hi-47	313	7	banking	banking	NOUN
hi-47	313	8	.	.	PUNCT
hi-47	314	1	international	international	ADJ
hi-47	314	2	journal	journal	PROPN
hi-47	314	3	of	of	ADP
hi-47	314	4	bank	bank	PROPN
hi-47	314	5	marketing	marketing	NOUN
hi-47	314	6	,	,	PUNCT
hi-47	314	7	14(7	14(7	NUM
hi-47	314	8	)	)	PUNCT
hi-47	314	9	,	,	PUNCT
hi-47	314	10	12	12	NUM
hi-47	314	11	-	-	SYM
hi-47	314	12	20	20	NUM
hi-47	314	13	.	.	PUNCT
hi-47	315	1	lewin	lewin	PROPN
hi-47	315	2	,	,	PUNCT
hi-47	315	3	j.	j.	PROPN
hi-47	315	4	e.	e.	PROPN
hi-47	315	5	(	(	PUNCT
hi-47	315	6	2009	2009	NUM
hi-47	315	7	)	)	PUNCT
hi-47	315	8	.	.	PUNCT
hi-47	316	1	business	business	NOUN
hi-47	316	2	customers	customer	NOUN
hi-47	316	3	’	'	PUNCT
hi-47	316	4	satisfaction	satisfaction	NOUN
hi-47	316	5	:	:	PUNCT
hi-47	316	6	what	what	PRON
hi-47	316	7	happens	happen	VERB
hi-47	316	8	when	when	SCONJ
hi-47	316	9	suppliers	supplier	NOUN
hi-47	316	10	downsize	downsize	VERB
hi-47	316	11	?	?	PUNCT
hi-47	316	12	.	.	PUNCT
hi-47	317	1	industrial	industrial	ADJ
hi-47	317	2	marketing	marketing	NOUN
hi-47	317	3	management	management	NOUN
hi-47	317	4	,	,	PUNCT
hi-47	317	5	38(3	38(3	NUM
hi-47	317	6	)	)	PUNCT
hi-47	317	7	,	,	PUNCT
hi-47	317	8	283	283	NUM
hi-47	317	9	-	-	SYM
hi-47	317	10	299	299	NUM
hi-47	317	11	.	.	PUNCT
hi-47	318	1	mahamad	mahamad	NOUN
hi-47	318	2	,	,	PUNCT
hi-47	318	3	o.	o.	PROPN
hi-47	318	4	,	,	PUNCT
hi-47	318	5	&	&	CCONJ
hi-47	318	6	ramayah	ramayah	PROPN
hi-47	318	7	,	,	PUNCT
hi-47	318	8	t.	t.	PROPN
hi-47	318	9	(	(	PUNCT
hi-47	318	10	2010	2010	NUM
hi-47	318	11	)	)	PUNCT
hi-47	318	12	.	.	PUNCT
hi-47	319	1	service	service	NOUN
hi-47	319	2	quality	quality	NOUN
hi-47	319	3	,	,	PUNCT
hi-47	319	4	customer	customer	NOUN
hi-47	319	5	satisfaction	satisfaction	NOUN
hi-47	319	6	and	and	CCONJ
hi-47	319	7	hamdard	hamdard	ADJ
hi-47	319	8	islamicus	islamicus	NOUN
hi-47	319	9	vol	vol	NOUN
hi-47	319	10	.	.	PUNCT
hi-47	320	1	xliii	xliii	PROPN
hi-47	320	2	,	,	PUNCT
hi-47	320	3	no	no	INTJ
hi-47	320	4	.	.	NOUN
hi-47	320	5	2	2	NUM
hi-47	320	6	65	65	NUM
hi-47	320	7	loyalty	loyalty	NOUN
hi-47	320	8	:	:	PUNCT
hi-47	320	9	a	a	DET
hi-47	320	10	test	test	NOUN
hi-47	320	11	of	of	ADP
hi-47	320	12	mediation	mediation	NOUN
hi-47	320	13	.	.	PUNCT
hi-47	321	1	international	international	ADJ
hi-47	321	2	business	business	NOUN
hi-47	321	3	research	research	NOUN
hi-47	321	4	,	,	PUNCT
hi-47	321	5	3(4	3(4	NUM
hi-47	321	6	)	)	PUNCT
hi-47	321	7	,	,	PUNCT
hi-47	321	8	72	72	NUM
hi-47	321	9	.	.	PUNCT
hi-47	322	1	mansoor	mansoor	PROPN
hi-47	322	2	khan	khan	PROPN
hi-47	322	3	,	,	PUNCT
hi-47	322	4	m.	m.	NOUN
hi-47	322	5	,	,	PUNCT
hi-47	322	6	&	&	CCONJ
hi-47	322	7	ishaq	ishaq	PROPN
hi-47	322	8	bhatti	bhatti	PROPN
hi-47	322	9	,	,	PUNCT
hi-47	322	10	m.	m.	NOUN
hi-47	322	11	(	(	PUNCT
hi-47	322	12	2008	2008	NUM
hi-47	322	13	)	)	PUNCT
hi-47	322	14	.	.	PUNCT
hi-47	323	1	development	development	NOUN
hi-47	323	2	in	in	ADP
hi-47	323	3	islamic	islamic	ADJ
hi-47	323	4	banking	banking	NOUN
hi-47	323	5	:	:	PUNCT
hi-47	323	6	a	a	DET
hi-47	323	7	financial	financial	ADJ
hi-47	323	8	risk	risk	NOUN
hi-47	323	9	-	-	PUNCT
hi-47	323	10	allocation	allocation	NOUN
hi-47	323	11	approach	approach	NOUN
hi-47	323	12	.	.	PUNCT
hi-47	324	1	the	the	DET
hi-47	324	2	journal	journal	NOUN
hi-47	324	3	of	of	ADP
hi-47	324	4	risk	risk	NOUN
hi-47	324	5	finance	finance	NOUN
hi-47	324	6	,	,	PUNCT
hi-47	324	7	9(1	9(1	NUM
hi-47	324	8	)	)	PUNCT
hi-47	324	9	,	,	PUNCT
hi-47	324	10	40	40	NUM
hi-47	324	11	-	-	SYM
hi-47	324	12	51	51	NUM
hi-47	324	13	.	.	PUNCT
hi-47	325	1	mcquitty	mcquitty	PROPN
hi-47	325	2	,	,	PUNCT
hi-47	325	3	s.	s.	PROPN
hi-47	325	4	,	,	PUNCT
hi-47	325	5	finn	finn	PROPN
hi-47	325	6	,	,	PUNCT
hi-47	325	7	a.	a.	PROPN
hi-47	325	8	,	,	PUNCT
hi-47	325	9	&	&	CCONJ
hi-47	325	10	wiley	wiley	PROPN
hi-47	325	11	,	,	PUNCT
hi-47	325	12	j.	j.	PROPN
hi-47	325	13	b.	b.	PROPN
hi-47	325	14	(	(	PUNCT
hi-47	325	15	2000	2000	NUM
hi-47	325	16	)	)	PUNCT
hi-47	325	17	.	.	PUNCT
hi-47	326	1	systematically	systematically	ADV
hi-47	326	2	varying	vary	VERB
hi-47	326	3	consumer	consumer	NOUN
hi-47	326	4	satisfaction	satisfaction	NOUN
hi-47	326	5	and	and	CCONJ
hi-47	326	6	its	its	PRON
hi-47	326	7	implications	implication	NOUN
hi-47	326	8	for	for	ADP
hi-47	326	9	product	product	NOUN
hi-47	326	10	choice	choice	NOUN
hi-47	326	11	.	.	PUNCT
hi-47	327	1	academy	academy	NOUN
hi-47	327	2	of	of	ADP
hi-47	327	3	marketing	marketing	PROPN
hi-47	327	4	science	science	NOUN
hi-47	327	5	review	review	NOUN
hi-47	327	6	,	,	PUNCT
hi-47	327	7	10	10	NUM
hi-47	327	8	(	(	PUNCT
hi-47	327	9	1	1	NUM
hi-47	327	10	)	)	PUNCT
hi-47	327	11	,	,	PUNCT
hi-47	327	12	231	231	NUM
hi-47	327	13	-	-	SYM
hi-47	327	14	254	254	NUM
hi-47	327	15	.	.	PUNCT
hi-47	328	1	mohammad	mohammad	PROPN
hi-47	328	2	,	,	PUNCT
hi-47	328	3	a.	a.	NOUN
hi-47	328	4	a.	a.	PROPN
hi-47	328	5	s.	s.	PROPN
hi-47	328	6	,	,	PUNCT
hi-47	328	7	&	&	CCONJ
hi-47	328	8	alhamadani	alhamadani	PROPN
hi-47	328	9	,	,	PUNCT
hi-47	328	10	s.	s.	PROPN
hi-47	328	11	y.	y.	PROPN
hi-47	328	12	m.	m.	PROPN
hi-47	328	13	(	(	PUNCT
hi-47	328	14	2011	2011	NUM
hi-47	328	15	)	)	PUNCT
hi-47	328	16	.	.	PUNCT
hi-47	329	1	service	service	NOUN
hi-47	329	2	quality	quality	NOUN
hi-47	329	3	perspectives	perspective	NOUN
hi-47	329	4	and	and	CCONJ
hi-47	329	5	customer	customer	NOUN
hi-47	329	6	satisfaction	satisfaction	NOUN
hi-47	329	7	in	in	ADP
hi-47	329	8	commercial	commercial	ADJ
hi-47	329	9	banks	bank	NOUN
hi-47	329	10	working	work	VERB
hi-47	329	11	in	in	ADP
hi-47	329	12	jordan	jordan	PROPN
hi-47	329	13	.	.	PUNCT
hi-47	330	1	middle	middle	ADJ
hi-47	330	2	eastern	eastern	ADJ
hi-47	330	3	finance	finance	NOUN
hi-47	330	4	and	and	CCONJ
hi-47	330	5	economics	economic	NOUN
hi-47	330	6	,	,	PUNCT
hi-47	330	7	14(1	14(1	NUM
hi-47	330	8	)	)	PUNCT
hi-47	330	9	,	,	PUNCT
hi-47	330	10	60	60	NUM
hi-47	330	11	-	-	SYM
hi-47	330	12	72	72	NUM
hi-47	330	13	.	.	PUNCT
hi-47	331	1	naser	naser	PROPN
hi-47	331	2	,	,	PUNCT
hi-47	331	3	k.	k.	PROPN
hi-47	331	4	,	,	PUNCT
hi-47	331	5	jamal	jamal	PROPN
hi-47	331	6	,	,	PUNCT
hi-47	331	7	a.	a.	PROPN
hi-47	331	8	,	,	PUNCT
hi-47	331	9	&	&	CCONJ
hi-47	331	10	al	al	PROPN
hi-47	331	11	-	-	PUNCT
hi-47	331	12	khatib	khatib	PROPN
hi-47	331	13	,	,	PUNCT
hi-47	331	14	k.	k.	PROPN
hi-47	331	15	(	(	PUNCT
hi-47	331	16	1999	1999	NUM
hi-47	331	17	)	)	PUNCT
hi-47	331	18	.	.	PUNCT
hi-47	332	1	islamic	islamic	ADJ
hi-47	332	2	banking	banking	PROPN
hi-47	332	3	:	:	PUNCT
hi-47	332	4	a	a	DET
hi-47	332	5	study	study	NOUN
hi-47	332	6	of	of	ADP
hi-47	332	7	customer	customer	NOUN
hi-47	332	8	satisfaction	satisfaction	NOUN
hi-47	332	9	and	and	CCONJ
hi-47	332	10	preferences	preference	NOUN
hi-47	332	11	in	in	ADP
hi-47	332	12	jordan	jordan	PROPN
hi-47	332	13	.	.	PUNCT
hi-47	333	1	international	international	ADJ
hi-47	333	2	journal	journal	PROPN
hi-47	333	3	of	of	ADP
hi-47	333	4	bank	bank	PROPN
hi-47	333	5	marketing	marketing	NOUN
hi-47	333	6	,	,	PUNCT
hi-47	333	7	17(3	17(3	NUM
hi-47	333	8	)	)	PUNCT
hi-47	333	9	,	,	PUNCT
hi-47	333	10	135	135	NUM
hi-47	333	11	-	-	SYM
hi-47	333	12	151	151	NUM
hi-47	333	13	.	.	PUNCT
hi-47	333	14	nusair	nusair	NOUN
hi-47	333	15	,	,	PUNCT
hi-47	333	16	k.	k.	PROPN
hi-47	333	17	,	,	PUNCT
hi-47	333	18	&	&	CCONJ
hi-47	333	19	kandampully	kandampully	PROPN
hi-47	333	20	,	,	PUNCT
hi-47	333	21	j.	j.	PROPN
hi-47	333	22	(	(	PUNCT
hi-47	333	23	2008	2008	NUM
hi-47	333	24	)	)	PUNCT
hi-47	333	25	.	.	PUNCT
hi-47	334	1	the	the	DET
hi-47	334	2	antecedents	antecedent	NOUN
hi-47	334	3	of	of	ADP
hi-47	334	4	customer	customer	NOUN
hi-47	334	5	satisfaction	satisfaction	NOUN
hi-47	334	6	with	with	ADP
hi-47	334	7	online	online	ADJ
hi-47	334	8	travel	travel	NOUN
hi-47	334	9	services	service	NOUN
hi-47	334	10	:	:	PUNCT
hi-47	334	11	a	a	DET
hi-47	334	12	conceptual	conceptual	ADJ
hi-47	334	13	model	model	NOUN
hi-47	334	14	.	.	PUNCT
hi-47	335	1	european	european	PROPN
hi-47	335	2	business	business	PROPN
hi-47	335	3	review	review	PROPN
hi-47	335	4	,	,	PUNCT
hi-47	335	5	20(1	20(1	NUM
hi-47	335	6	)	)	PUNCT
hi-47	335	7	,	,	PUNCT
hi-47	335	8	4	4	NUM
hi-47	335	9	-	-	SYM
hi-47	335	10	19	19	NUM
hi-47	335	11	.	.	PUNCT
hi-47	335	12	othman	othman	PROPN
hi-47	335	13	,	,	PUNCT
hi-47	335	14	a.	a.	PROPN
hi-47	335	15	,	,	PUNCT
hi-47	335	16	&	&	CCONJ
hi-47	335	17	owen	owen	PROPN
hi-47	335	18	,	,	PUNCT
hi-47	335	19	l.	l.	PROPN
hi-47	335	20	(	(	PUNCT
hi-47	335	21	2001	2001	NUM
hi-47	335	22	)	)	PUNCT
hi-47	335	23	.	.	PUNCT
hi-47	336	1	the	the	DET
hi-47	336	2	multi	multi	ADJ
hi-47	336	3	dimensionality	dimensionality	NOUN
hi-47	336	4	of	of	ADP
hi-47	336	5	carter	carter	PROPN
hi-47	336	6	model	model	NOUN
hi-47	336	7	to	to	PART
hi-47	336	8	measure	measure	VERB
hi-47	336	9	customer	customer	NOUN
hi-47	336	10	service	service	NOUN
hi-47	336	11	quality	quality	NOUN
hi-47	336	12	(	(	PUNCT
hi-47	336	13	sq	sq	ADJ
hi-47	336	14	)	)	PUNCT
hi-47	336	15	in	in	ADP
hi-47	336	16	islamic	islamic	ADJ
hi-47	336	17	banking	banking	NOUN
hi-47	336	18	industry	industry	NOUN
hi-47	336	19	:	:	PUNCT
hi-47	336	20	a	a	DET
hi-47	336	21	study	study	NOUN
hi-47	336	22	in	in	ADP
hi-47	336	23	kuwait	kuwait	PROPN
hi-47	336	24	finance	finance	PROPN
hi-47	336	25	house	house	PROPN
hi-47	336	26	.	.	PUNCT
hi-47	337	1	international	international	ADJ
hi-47	337	2	journal	journal	PROPN
hi-47	337	3	of	of	ADP
hi-47	337	4	islamic	islamic	ADJ
hi-47	337	5	financial	financial	PROPN
hi-47	337	6	services	service	NOUN
hi-47	337	7	,	,	PUNCT
hi-47	337	8	3(4	3(4	NUM
hi-47	337	9	)	)	PUNCT
hi-47	337	10	,	,	PUNCT
hi-47	337	11	1	1	NUM
hi-47	337	12	-	-	SYM
hi-47	337	13	12	12	NUM
hi-47	337	14	.	.	PUNCT
hi-47	338	1	ozdemir	ozdemir	PROPN
hi-47	338	2	,	,	PUNCT
hi-47	338	3	h.	h.	PROPN
hi-47	338	4	,	,	PUNCT
hi-47	338	5	kocakoc	kocakoc	PROPN
hi-47	338	6	,	,	PUNCT
hi-47	338	7	e.	e.	PROPN
hi-47	338	8	,	,	PUNCT
hi-47	338	9	bozgeyik	bozgeyik	PROPN
hi-47	338	10	,	,	PUNCT
hi-47	338	11	z.	z.	PROPN
hi-47	338	12	,	,	PUNCT
hi-47	338	13	&	&	CCONJ
hi-47	338	14	cobanoglu	cobanoglu	PROPN
hi-47	338	15	,	,	PUNCT
hi-47	338	16	b.	b.	PROPN
hi-47	338	17	(	(	PUNCT
hi-47	338	18	2005	2005	NUM
hi-47	338	19	)	)	PUNCT
hi-47	338	20	.	.	PUNCT
hi-47	339	1	recurrent	recurrent	ADJ
hi-47	339	2	retroperitoneal	retroperitoneal	ADJ
hi-47	339	3	cystic	cystic	ADJ
hi-47	339	4	lymphangioma	lymphangioma	NOUN
hi-47	339	5	.	.	PUNCT
hi-47	340	1	yonsei	yonsei	PROPN
hi-47	340	2	medical	medical	PROPN
hi-47	340	3	journal	journal	PROPN
hi-47	340	4	,	,	PUNCT
hi-47	340	5	46(5	46(5	PROPN
hi-47	340	6	)	)	PUNCT
hi-47	340	7	,	,	PUNCT
hi-47	340	8	715	715	X
hi-47	340	9	-	-	SYM
hi-47	340	10	718	718	NUM
hi-47	340	11	.	.	PUNCT
hi-47	341	1	parasuraman	parasuraman	NOUN
hi-47	341	2	,	,	PUNCT
hi-47	341	3	a.	a.	NOUN
hi-47	341	4	,	,	PUNCT
hi-47	341	5	berry	berry	VERB
hi-47	341	6	,	,	PUNCT
hi-47	341	7	l.	l.	PROPN
hi-47	341	8	l.	l.	PROPN
hi-47	341	9	,	,	PUNCT
hi-47	341	10	&	&	CCONJ
hi-47	341	11	zeithaml	zeithaml	PROPN
hi-47	341	12	,	,	PUNCT
hi-47	341	13	v.	v.	ADP
hi-47	341	14	a.	a.	NOUN
hi-47	341	15	(	(	PUNCT
hi-47	341	16	1991	1991	NUM
hi-47	341	17	)	)	PUNCT
hi-47	341	18	.	.	PUNCT
hi-47	342	1	perceived	perceive	VERB
hi-47	342	2	service	service	NOUN
hi-47	342	3	quality	quality	NOUN
hi-47	342	4	as	as	ADP
hi-47	342	5	a	a	DET
hi-47	342	6	customerbased	customerbase	VERB
hi-47	342	7	performance	performance	NOUN
hi-47	342	8	measure	measure	NOUN
hi-47	342	9	:	:	PUNCT
hi-47	342	10	an	an	DET
hi-47	342	11	empirical	empirical	ADJ
hi-47	342	12	examination	examination	NOUN
hi-47	342	13	of	of	ADP
hi-47	342	14	organizational	organizational	ADJ
hi-47	342	15	barriers	barrier	NOUN
hi-47	342	16	using	use	VERB
hi-47	342	17	an	an	DET
hi-47	342	18	extended	extended	ADJ
hi-47	342	19	service	service	NOUN
hi-47	342	20	quality	quality	NOUN
hi-47	342	21	model	model	NOUN
hi-47	342	22	.	.	PUNCT
hi-47	343	1	human	human	ADJ
hi-47	343	2	resource	resource	NOUN
hi-47	343	3	management	management	NOUN
hi-47	343	4	,	,	PUNCT
hi-47	343	5	30(3	30(3	NUM
hi-47	343	6	)	)	PUNCT
hi-47	343	7	,	,	PUNCT
hi-47	343	8	335	335	NUM
hi-47	343	9	-	-	SYM
hi-47	343	10	364	364	NUM
hi-47	343	11	.	.	PUNCT
hi-47	344	1	parasuraman	parasuraman	NOUN
hi-47	344	2	,	,	PUNCT
hi-47	344	3	a.	a.	PROPN
hi-47	344	4	,	,	PUNCT
hi-47	344	5	zeithaml	zeithaml	PROPN
hi-47	344	6	,	,	PUNCT
hi-47	344	7	v.	v.	PROPN
hi-47	344	8	a.	a.	PROPN
hi-47	344	9	,	,	PUNCT
hi-47	344	10	&	&	CCONJ
hi-47	344	11	berry	berry	PROPN
hi-47	344	12	,	,	PUNCT
hi-47	344	13	l.	l.	PROPN
hi-47	344	14	l.	l.	PROPN
hi-47	344	15	(	(	PUNCT
hi-47	344	16	1988	1988	NUM
hi-47	344	17	)	)	PUNCT
hi-47	344	18	.	.	PUNCT
hi-47	345	1	servqual	servqual	ADJ
hi-47	345	2	:	:	PUNCT
hi-47	345	3	a	a	DET
hi-47	345	4	multiple	multiple	ADJ
hi-47	345	5	-	-	PUNCT
hi-47	345	6	item	item	NOUN
hi-47	345	7	scale	scale	NOUN
hi-47	345	8	for	for	ADP
hi-47	345	9	measuring	measure	VERB
hi-47	345	10	consumer	consumer	NOUN
hi-47	345	11	perc	perc	NOUN
hi-47	345	12	.	.	PUNCT
hi-47	346	1	journal	journal	PROPN
hi-47	346	2	of	of	ADP
hi-47	346	3	retailing	retailing	NOUN
hi-47	346	4	,	,	PUNCT
hi-47	346	5	64(1	64(1	NUM
hi-47	346	6	)	)	PUNCT
hi-47	346	7	,	,	PUNCT
hi-47	346	8	12	12	NUM
hi-47	346	9	-	-	SYM
hi-47	346	10	25	25	NUM
hi-47	346	11	.	.	PUNCT
hi-47	347	1	rasheed	rasheed	PROPN
hi-47	347	2	,	,	PUNCT
hi-47	347	3	h.	h.	PROPN
hi-47	347	4	,	,	PUNCT
hi-47	347	5	aimin	aimin	NOUN
hi-47	347	6	,	,	PUNCT
hi-47	347	7	w.	w.	PROPN
hi-47	347	8	,	,	PUNCT
hi-47	347	9	&	&	CCONJ
hi-47	347	10	ahmed	ahmed	PROPN
hi-47	347	11	,	,	PUNCT
hi-47	347	12	a.	a.	NOUN
hi-47	347	13	(	(	PUNCT
hi-47	347	14	2012	2012	NUM
hi-47	347	15	)	)	PUNCT
hi-47	347	16	.	.	PUNCT
hi-47	348	1	an	an	DET
hi-47	348	2	evaluation	evaluation	NOUN
hi-47	348	3	of	of	ADP
hi-47	348	4	bank	bank	NOUN
hi-47	348	5	customer	customer	NOUN
hi-47	348	6	satisfaction	satisfaction	NOUN
hi-47	348	7	in	in	ADP
hi-47	348	8	pakistan	pakistan	PROPN
hi-47	348	9	,	,	PUNCT
hi-47	348	10	comparing	compare	VERB
hi-47	348	11	foreign	foreign	ADJ
hi-47	348	12	and	and	CCONJ
hi-47	348	13	islamic	islamic	ADJ
hi-47	348	14	banks	bank	NOUN
hi-47	348	15	.	.	PUNCT
hi-47	349	1	international	international	ADJ
hi-47	349	2	journal	journal	PROPN
hi-47	349	3	of	of	ADP
hi-47	349	4	academic	academic	ADJ
hi-47	349	5	research	research	NOUN
hi-47	349	6	in	in	ADP
hi-47	349	7	business	business	NOUN
hi-47	349	8	and	and	CCONJ
hi-47	349	9	social	social	ADJ
hi-47	349	10	sciences	science	NOUN
hi-47	349	11	,	,	PUNCT
hi-47	349	12	2(7	2(7	NUM
hi-47	349	13	)	)	PUNCT
hi-47	349	14	,	,	PUNCT
hi-47	349	15	177	177	NUM
hi-47	349	16	-	-	SYM
hi-47	349	17	191	191	NUM
hi-47	349	18	.	.	PUNCT
hi-47	350	1	rouholamini	rouholamini	PROPN
hi-47	350	2	,	,	PUNCT
hi-47	350	3	m.	m.	NOUN
hi-47	350	4	,	,	PUNCT
hi-47	350	5	&	&	CCONJ
hi-47	350	6	venkatesh	venkatesh	PROPN
hi-47	350	7	,	,	PUNCT
hi-47	350	8	s.	s.	PROPN
hi-47	350	9	(	(	PUNCT
hi-47	350	10	2011	2011	NUM
hi-47	350	11	)	)	PUNCT
hi-47	350	12	.	.	PUNCT
hi-47	351	1	a	a	DET
hi-47	351	2	study	study	NOUN
hi-47	351	3	of	of	ADP
hi-47	351	4	customer	customer	NOUN
hi-47	351	5	relationship	relationship	NOUN
hi-47	351	6	management	management	NOUN
hi-47	351	7	iranian	iranian	ADJ
hi-47	351	8	banking	banking	NOUN
hi-47	351	9	industry	industry	NOUN
hi-47	351	10	.	.	PUNCT
hi-47	352	1	international	international	ADJ
hi-47	352	2	journal	journal	PROPN
hi-47	352	3	of	of	ADP
hi-47	352	4	information	information	NOUN
hi-47	352	5	technology	technology	NOUN
hi-47	352	6	and	and	CCONJ
hi-47	352	7	knowledge	knowledge	NOUN
hi-47	352	8	management	management	NOUN
hi-47	352	9	,	,	PUNCT
hi-47	352	10	4(2	4(2	NUM
hi-47	352	11	)	)	PUNCT
hi-47	352	12	,	,	PUNCT
hi-47	352	13	723	723	NUM
hi-47	352	14	-	-	SYM
hi-47	352	15	729	729	NUM
hi-47	352	16	.	.	PUNCT
hi-47	353	1	sánchez	sánchez	NOUN
hi-47	353	2	-	-	PUNCT
hi-47	353	3	franco	franco	PROPN
hi-47	353	4	,	,	PUNCT
hi-47	353	5	m.	m.	NOUN
hi-47	353	6	j.	j.	PROPN
hi-47	353	7	,	,	PUNCT
hi-47	353	8	&	&	CCONJ
hi-47	353	9	roldán	roldán	PROPN
hi-47	353	10	,	,	PUNCT
hi-47	353	11	j.	j.	PROPN
hi-47	353	12	l.	l.	PROPN
hi-47	353	13	(	(	PUNCT
hi-47	353	14	2005	2005	NUM
hi-47	353	15	)	)	PUNCT
hi-47	353	16	.	.	PUNCT
hi-47	354	1	web	web	NOUN
hi-47	354	2	acceptance	acceptance	NOUN
hi-47	354	3	and	and	CCONJ
hi-47	354	4	usage	usage	NOUN
hi-47	354	5	model	model	NOUN
hi-47	354	6	:	:	PUNCT
hi-47	354	7	a	a	DET
hi-47	354	8	comparison	comparison	NOUN
hi-47	354	9	between	between	ADP
hi-47	354	10	goal	goal	NOUN
hi-47	354	11	-	-	PUNCT
hi-47	354	12	directed	direct	VERB
hi-47	354	13	and	and	CCONJ
hi-47	354	14	experiential	experiential	ADJ
hi-47	354	15	web	web	NOUN
hi-47	354	16	users	user	NOUN
hi-47	354	17	.	.	PUNCT
hi-47	355	1	internet	internet	NOUN
hi-47	355	2	research	research	NOUN
hi-47	355	3	,	,	PUNCT
hi-47	355	4	15(1	15(1	NUM
hi-47	355	5	)	)	PUNCT
hi-47	355	6	,	,	PUNCT
hi-47	355	7	21	21	NUM
hi-47	355	8	-	-	SYM
hi-47	355	9	48	48	NUM
hi-47	355	10	.	.	PUNCT
hi-47	356	1	sharma	sharma	PROPN
hi-47	356	2	,	,	PUNCT
hi-47	356	3	s.	s.	PROPN
hi-47	356	4	k.	k.	PROPN
hi-47	356	5	(	(	PUNCT
hi-47	356	6	2015	2015	NUM
hi-47	356	7	)	)	PUNCT
hi-47	356	8	.	.	PUNCT
hi-47	357	1	adoption	adoption	NOUN
hi-47	357	2	of	of	ADP
hi-47	357	3	e	e	NOUN
hi-47	357	4	-	-	NOUN
hi-47	357	5	government	government	ADJ
hi-47	357	6	services	service	NOUN
hi-47	357	7	:	:	PUNCT
hi-47	357	8	the	the	DET
hi-47	357	9	role	role	NOUN
hi-47	357	10	of	of	ADP
hi-47	357	11	service	service	NOUN
hi-47	357	12	quality	quality	NOUN
hi-47	357	13	dimensions	dimension	NOUN
hi-47	357	14	and	and	CCONJ
hi-47	357	15	demographic	demographic	ADJ
hi-47	357	16	variables	variable	NOUN
hi-47	357	17	.	.	PUNCT
hi-47	358	1	transforming	transform	VERB
hi-47	358	2	government	government	NOUN
hi-47	358	3	:	:	PUNCT
hi-47	358	4	people	people	NOUN
hi-47	358	5	,	,	PUNCT
hi-47	358	6	process	process	NOUN
hi-47	358	7	and	and	CCONJ
hi-47	358	8	policy	policy	NOUN
hi-47	358	9	,	,	PUNCT
hi-47	358	10	9(2	9(2	NUM
hi-47	358	11	)	)	PUNCT
hi-47	358	12	,	,	PUNCT
hi-47	358	13	207	207	NUM
hi-47	358	14	-	-	SYM
hi-47	358	15	222	222	NUM
hi-47	358	16	.	.	PUNCT
hi-47	359	1	srinivasan	srinivasan	NOUN
hi-47	359	2	,	,	PUNCT
hi-47	359	3	s	s	PART
hi-47	359	4	.	.	PUNCT
hi-47	360	1	s.	s.	PROPN
hi-47	360	2	,	,	PUNCT
hi-47	360	3	anderson	anderson	PROPN
hi-47	360	4	,	,	PUNCT
hi-47	360	5	r	r	PROPN
hi-47	360	6	.	.	PUNCT
hi-47	360	7	&	&	CCONJ
hi-47	360	8	ponnavolu	ponnavolu	PROPN
hi-47	360	9	,	,	PUNCT
hi-47	360	10	k	k	PROPN
hi-47	360	11	.	.	PUNCT
hi-47	361	1	(	(	PUNCT
hi-47	361	2	2002	2002	NUM
hi-47	361	3	)	)	PUNCT
hi-47	361	4	.	.	PUNCT
hi-47	362	1	customer	customer	NOUN
hi-47	362	2	loyalty	loyalty	NOUN
hi-47	362	3	in	in	ADP
hi-47	362	4	e	e	NOUN
hi-47	362	5	-	-	NOUN
hi-47	362	6	commerce	commerce	NOUN
hi-47	362	7	:	:	PUNCT
hi-47	362	8	an	an	DET
hi-47	362	9	exploration	exploration	NOUN
hi-47	362	10	of	of	ADP
hi-47	362	11	its	its	PRON
hi-47	362	12	antecedents	antecedent	NOUN
hi-47	362	13	and	and	CCONJ
hi-47	362	14	consequences	consequence	NOUN
hi-47	362	15	.	.	PUNCT
hi-47	363	1	journal	journal	NOUN
hi-47	363	2	of	of	ADP
hi-47	363	3	retailing	retailing	NOUN
hi-47	363	4	.	.	PUNCT
hi-47	364	1	78	78	NUM
hi-47	364	2	(	(	PUNCT
hi-47	364	3	1	1	NUM
hi-47	364	4	)	)	PUNCT
hi-47	364	5	,	,	PUNCT
hi-47	364	6	41	41	NUM
hi-47	364	7	–	–	SYM
hi-47	364	8	50	50	NUM
hi-47	364	9	.	.	PUNCT
hi-47	365	1	tahir	tahir	PROPN
hi-47	365	2	,	,	PUNCT
hi-47	365	3	i.	i.	PROPN
hi-47	365	4	m.	m.	PROPN
hi-47	365	5	,	,	PUNCT
hi-47	365	6	bakar	bakar	PROPN
hi-47	365	7	,	,	PUNCT
hi-47	365	8	n.	n.	NOUN
hi-47	365	9	,	,	PUNCT
hi-47	365	10	ismail	ismail	PROPN
hi-47	365	11	,	,	PUNCT
hi-47	365	12	m.	m.	NOUN
hi-47	365	13	,	,	PUNCT
hi-47	365	14	&	&	CCONJ
hi-47	365	15	wan	wan	PROPN
hi-47	365	16	,	,	PUNCT
hi-47	365	17	w.	w.	PROPN
hi-47	365	18	(	(	PUNCT
hi-47	365	19	2006	2006	NUM
hi-47	365	20	)	)	PUNCT
hi-47	365	21	.	.	PUNCT
hi-47	366	1	customer	customer	NOUN
hi-47	366	2	expectations	expectation	NOUN
hi-47	366	3	and	and	CCONJ
hi-47	366	4	perceptions	perception	NOUN
hi-47	366	5	of	of	ADP
hi-47	366	6	service	service	NOUN
hi-47	366	7	quality	quality	NOUN
hi-47	366	8	in	in	ADP
hi-47	366	9	islamic	islamic	ADJ
hi-47	366	10	banking	banking	NOUN
hi-47	366	11	:	:	PUNCT
hi-47	366	12	evidence	evidence	NOUN
hi-47	366	13	from	from	ADP
hi-47	366	14	malaysia	malaysia	PROPN
hi-47	366	15	.	.	PUNCT
hi-47	367	1	journal	journal	PROPN
hi-47	367	2	of	of	ADP
hi-47	367	3	islamic	islamic	ADJ
hi-47	367	4	economics	economic	NOUN
hi-47	367	5	,	,	PUNCT
hi-47	367	6	banking	banking	NOUN
hi-47	367	7	and	and	CCONJ
hi-47	367	8	finance	finance	NOUN
hi-47	367	9	,	,	PUNCT
hi-47	367	10	2(1	2(1	NUM
hi-47	367	11	)	)	PUNCT
hi-47	367	12	,	,	PUNCT
hi-47	367	13	70	70	NUM
hi-47	367	14	-	-	SYM
hi-47	367	15	82	82	NUM
hi-47	367	16	.	.	PUNCT
hi-47	368	1	wirtz	wirtz	PROPN
hi-47	368	2	,	,	PUNCT
hi-47	368	3	j.	j.	PROPN
hi-47	368	4	(	(	PUNCT
hi-47	368	5	2003	2003	NUM
hi-47	368	6	)	)	PUNCT
hi-47	368	7	.	.	PUNCT
hi-47	369	1	halo	halo	NOUN
hi-47	369	2	in	in	ADP
hi-47	369	3	customer	customer	NOUN
hi-47	369	4	satisfaction	satisfaction	NOUN
hi-47	369	5	measures	measure	NOUN
hi-47	369	6	:	:	PUNCT
hi-47	369	7	the	the	DET
hi-47	369	8	role	role	NOUN
hi-47	369	9	of	of	ADP
hi-47	369	10	purpose	purpose	NOUN
hi-47	369	11	of	of	ADP
hi-47	369	12	rating	rating	NOUN
hi-47	369	13	,	,	PUNCT
hi-47	369	14	number	number	NOUN
hi-47	369	15	of	of	ADP
hi-47	369	16	attributes	attribute	NOUN
hi-47	369	17	and	and	CCONJ
hi-47	369	18	customer	customer	NOUN
hi-47	369	19	involvement	involvement	NOUN
hi-47	369	20	.	.	PUNCT
hi-47	370	1	international	international	ADJ
hi-47	370	2	journal	journal	PROPN
hi-47	370	3	66	66	NUM
hi-47	370	4	role	role	NOUN
hi-47	370	5	of	of	ADP
hi-47	370	6	service	service	NOUN
hi-47	370	7	quality	quality	NOUN
hi-47	370	8	...	...	PUNCT
hi-47	370	9	of	of	ADP
hi-47	370	10	service	service	NOUN
hi-47	370	11	industry	industry	NOUN
hi-47	370	12	management	management	NOUN
hi-47	370	13	,	,	PUNCT
hi-47	370	14	14(1	14(1	NUM
hi-47	370	15	)	)	PUNCT
hi-47	370	16	,	,	PUNCT
hi-47	370	17	96	96	NUM
hi-47	370	18	-	-	SYM
hi-47	370	19	119	119	NUM
hi-47	370	20	.	.	PUNCT
hi-47	371	1	wisskirchen	wisskirchen	ADV
hi-47	371	2	,	,	PUNCT
hi-47	371	3	c.	c.	PROPN
hi-47	371	4	,	,	PUNCT
hi-47	371	5	vater	vater	PROPN
hi-47	371	6	,	,	PUNCT
hi-47	371	7	d.	d.	PROPN
hi-47	371	8	,	,	PUNCT
hi-47	371	9	wright	wright	PROPN
hi-47	371	10	,	,	PUNCT
hi-47	371	11	t.	t.	PROPN
hi-47	371	12	,	,	PUNCT
hi-47	371	13	de	de	NOUN
hi-47	371	14	backer	backer	NOUN
hi-47	371	15	,	,	PUNCT
hi-47	371	16	p.	p.	PROPN
hi-47	371	17	,	,	PUNCT
hi-47	371	18	&	&	CCONJ
hi-47	371	19	detrick	detrick	PROPN
hi-47	371	20	,	,	PUNCT
hi-47	371	21	c.	c.	PROPN
hi-47	371	22	(	(	PUNCT
hi-47	371	23	2006	2006	NUM
hi-47	371	24	)	)	PUNCT
hi-47	371	25	.	.	PUNCT
hi-47	372	1	the	the	DET
hi-47	372	2	customer	customer	NOUN
hi-47	372	3	-	-	PUNCT
hi-47	372	4	led	lead	VERB
hi-47	372	5	bank	bank	NOUN
hi-47	372	6	:	:	PUNCT
hi-47	372	7	converting	convert	VERB
hi-47	372	8	customers	customer	NOUN
hi-47	372	9	from	from	ADP
hi-47	372	10	defectors	defector	NOUN
hi-47	372	11	into	into	ADP
hi-47	372	12	fans	fan	NOUN
hi-47	372	13	.	.	PUNCT
hi-47	373	1	strategy	strategy	NOUN
hi-47	373	2	&	&	CCONJ
hi-47	373	3	leadership	leadership	PROPN
hi-47	373	4	,	,	PUNCT
hi-47	373	5	34(2	34(2	NUM
hi-47	373	6	)	)	PUNCT
hi-47	373	7	,	,	PUNCT
hi-47	373	8	10	10	NUM
hi-47	373	9	-	-	SYM
hi-47	373	10	20	20	NUM
hi-47	373	11	.	.	PUNCT
hi-47	374	1	zavareh	zavareh	PROPN
hi-47	374	2	,	,	PUNCT
hi-47	374	3	f.	f.	PROPN
hi-47	374	4	b.	b.	PROPN
hi-47	374	5	,	,	PUNCT
hi-47	374	6	ariff	ariff	PROPN
hi-47	374	7	,	,	PUNCT
hi-47	374	8	m.	m.	NOUN
hi-47	374	9	s.	s.	PROPN
hi-47	374	10	m.	m.	PROPN
hi-47	374	11	,	,	PUNCT
hi-47	374	12	jusoh	jusoh	PROPN
hi-47	374	13	,	,	PUNCT
hi-47	374	14	a.	a.	PROPN
hi-47	374	15	,	,	PUNCT
hi-47	374	16	zakuan	zakuan	PROPN
hi-47	374	17	,	,	PUNCT
hi-47	374	18	n.	n.	PROPN
hi-47	374	19	,	,	PUNCT
hi-47	374	20	bahari	bahari	PROPN
hi-47	374	21	,	,	PUNCT
hi-47	374	22	a.	a.	PROPN
hi-47	374	23	z.	z.	PROPN
hi-47	374	24	,	,	PUNCT
hi-47	374	25	&	&	CCONJ
hi-47	374	26	ashourian	ashourian	PROPN
hi-47	374	27	,	,	PUNCT
hi-47	374	28	m.	m.	NOUN
hi-47	374	29	(	(	PUNCT
hi-47	374	30	2012	2012	NUM
hi-47	374	31	)	)	PUNCT
hi-47	374	32	.	.	PUNCT
hi-47	375	1	e	e	X
hi-47	375	2	-	-	NOUN
hi-47	375	3	service	service	ADJ
hi-47	375	4	quality	quality	NOUN
hi-47	375	5	dimensions	dimension	NOUN
hi-47	375	6	and	and	CCONJ
hi-47	375	7	their	their	PRON
hi-47	375	8	effects	effect	NOUN
hi-47	375	9	on	on	ADP
hi-47	375	10	e	e	NOUN
hi-47	375	11	-	-	NOUN
hi-47	375	12	customer	customer	ADJ
hi-47	375	13	satisfaction	satisfaction	NOUN
hi-47	375	14	in	in	ADP
hi-47	375	15	internet	internet	NOUN
hi-47	375	16	banking	banking	NOUN
hi-47	375	17	services	service	NOUN
hi-47	375	18	.	.	PUNCT
hi-47	376	1	procedia	procedia	NOUN
hi-47	376	2	-	-	PUNCT
hi-47	376	3	social	social	ADJ
hi-47	376	4	and	and	CCONJ
hi-47	376	5	behavioral	behavioral	ADJ
hi-47	376	6	sciences	science	NOUN
hi-47	376	7	,	,	PUNCT
hi-47	376	8	40	40	NUM
hi-47	376	9	,	,	PUNCT
hi-47	376	10	441	441	NUM
hi-47	376	11	-	-	SYM
hi-47	376	12	445	445	NUM
hi-47	376	13	.	.	PUNCT