id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
hassl-4503	Hasan, Asyari ; Khaerunisa, Nurul ; Fitri, Yessi ; Hasan, Ali Maskur ; Dahlan, Ahmad 	Impression management, satisfaction level and banking image towards customer loyalty of Islamic bank in Indonesia 	2025	16	.pdf	application/pdf	8907	550	42	The concepts of impression management, customer satisfaction, and banking image influence customer loyalty at BSI Kebon Jeruk. The direct influence of the banking image (Z) on loyalty (Y) is 0.384, indicating that if the banking image (Z) increases by one unit, the loyalty (Y) of Islamic bank customers will increase by 38.4%.	cache/hassl-4503.pdf	txt/hassl-4503.txt