id	sid	tid	token	lemma	pos
hassl-3571	1	1	502	502	NUM
hassl-3571	1	2	©	©	PROPN
hassl-3571	1	3	2023	2023	NUM
hassl-3571	1	4	conscientia	conscientia	PROPN
hassl-3571	1	5	beam	beam	PROPN
hassl-3571	1	6	.	.	PUNCT
hassl-3571	2	1	all	all	DET
hassl-3571	2	2	rights	right	NOUN
hassl-3571	2	3	reserved	reserve	VERB
hassl-3571	2	4	.	.	PUNCT
hassl-3571	3	1	the	the	DET
hassl-3571	3	2	influence	influence	NOUN
hassl-3571	3	3	of	of	ADP
hassl-3571	3	4	service	service	NOUN
hassl-3571	3	5	quality	quality	NOUN
hassl-3571	3	6	on	on	ADP
hassl-3571	3	7	sustainable	sustainable	ADJ
hassl-3571	3	8	competitive	competitive	ADJ
hassl-3571	3	9	advantage	advantage	NOUN
hassl-3571	3	10	in	in	ADP
hassl-3571	3	11	kurdistan	kurdistan	PROPN
hassl-3571	3	12	iraq	iraq	PROPN
hassl-3571	3	13	hotels	hotel	NOUN
hassl-3571	3	14	:	:	PUNCT
hassl-3571	3	15	perspective	perspective	NOUN
hassl-3571	3	16	from	from	ADP
hassl-3571	3	17	hotel	hotel	NOUN
hassl-3571	3	18	managers	manager	NOUN
hassl-3571	3	19	mohammed	mohammed	PROPN
hassl-3571	3	20	abdul	abdul	PROPN
hassl-3571	3	21	-	-	PUNCT
hassl-3571	3	22	aziz	aziz	PROPN
hassl-3571	3	23	ahmad1	ahmad1	PROPN
hassl-3571	3	24	+	+	NUM
hassl-3571	3	25	juraifa	juraifa	PROPN
hassl-3571	3	26	jais2	jais2	PROPN
hassl-3571	4	1	1,2college	1,2college	PROPN
hassl-3571	4	2	of	of	ADP
hassl-3571	4	3	graduate	graduate	NOUN
hassl-3571	4	4	studies	study	NOUN
hassl-3571	4	5	,	,	PUNCT
hassl-3571	4	6	universiti	universiti	PROPN
hassl-3571	4	7	tenaga	tenaga	PROPN
hassl-3571	4	8	nasional	nasional	PROPN
hassl-3571	4	9	,	,	PUNCT
hassl-3571	4	10	putrajaya	putrajaya	PROPN
hassl-3571	4	11	,	,	PUNCT
hassl-3571	4	12	selangor	selangor	PROPN
hassl-3571	4	13	,	,	PUNCT
hassl-3571	5	1	malaysia	malaysia	PROPN
hassl-3571	5	2	.	.	PUNCT
hassl-3571	5	3	email	email	NOUN
hassl-3571	5	4	:	:	PUNCT
hassl-3571	5	5	abdulazizmohammedm1983@gmail.com	abdulazizmohammedm1983@gmail.com	PROPN
hassl-3571	6	1	1business	1business	NUM
hassl-3571	6	2	administration	administration	NOUN
hassl-3571	6	3	techniques	technique	NOUN
hassl-3571	6	4	department	department	PROPN
hassl-3571	6	5	,	,	PUNCT
hassl-3571	6	6	technical	technical	PROPN
hassl-3571	6	7	administrative	administrative	PROPN
hassl-3571	6	8	college	college	PROPN
hassl-3571	6	9	,	,	PUNCT
hassl-3571	6	10	erbil	erbil	PROPN
hassl-3571	6	11	polytechnic	polytechnic	PROPN
hassl-3571	6	12	university	university	PROPN
hassl-3571	6	13	,	,	PUNCT
hassl-3571	6	14	iraq	iraq	PROPN
hassl-3571	6	15	.	.	PUNCT
hassl-3571	7	1	email	email	NOUN
hassl-3571	7	2	:	:	PUNCT
hassl-3571	7	3	juraifa@uniten.edu.my	juraifa@uniten.edu.my	NOUN
hassl-3571	7	4	(	(	PUNCT
hassl-3571	7	5	+	+	CCONJ
hassl-3571	7	6	corresponding	correspond	VERB
hassl-3571	7	7	author	author	NOUN
hassl-3571	7	8	)	)	PUNCT
hassl-3571	7	9	abstract	abstract	ADJ
hassl-3571	7	10	article	article	NOUN
hassl-3571	7	11	history	history	NOUN
hassl-3571	7	12	received	receive	VERB
hassl-3571	7	13	:	:	PUNCT
hassl-3571	7	14	1	1	NUM
hassl-3571	7	15	august	august	PROPN
hassl-3571	7	16	2023	2023	NUM
hassl-3571	7	17	revised	revise	VERB
hassl-3571	7	18	:	:	PUNCT
hassl-3571	7	19	6	6	NUM
hassl-3571	7	20	october	october	PROPN
hassl-3571	7	21	2023	2023	NUM
hassl-3571	7	22	accepted	accept	VERB
hassl-3571	7	23	:	:	PUNCT
hassl-3571	7	24	8	8	NUM
hassl-3571	7	25	december	december	PROPN
hassl-3571	7	26	2023	2023	NUM
hassl-3571	7	27	published	publish	VERB
hassl-3571	7	28	:	:	PUNCT
hassl-3571	7	29	29	29	NUM
hassl-3571	7	30	december	december	PROPN
hassl-3571	7	31	2023	2023	NUM
hassl-3571	7	32	keywords	keyword	VERB
hassl-3571	7	33	hotel	hotel	NOUN
hassl-3571	7	34	managers	manager	NOUN
hassl-3571	7	35	kurdistan	kurdistan	PROPN
hassl-3571	7	36	region	region	PROPN
hassl-3571	7	37	-	-	PUNCT
hassl-3571	7	38	iraq	iraq	PROPN
hassl-3571	7	39	logistic	logistic	ADJ
hassl-3571	7	40	service	service	NOUN
hassl-3571	7	41	providers	provider	NOUN
hassl-3571	7	42	service	service	NOUN
hassl-3571	7	43	quality	quality	NOUN
hassl-3571	7	44	sustainable	sustainable	ADJ
hassl-3571	7	45	competitive	competitive	ADJ
hassl-3571	7	46	advantage	advantage	NOUN
hassl-3571	7	47	.	.	PUNCT
hassl-3571	8	1	in	in	ADP
hassl-3571	8	2	today	today	NOUN
hassl-3571	8	3	's	's	PART
hassl-3571	8	4	ever	ever	ADV
hassl-3571	8	5	-	-	PUNCT
hassl-3571	8	6	evolving	evolve	VERB
hassl-3571	8	7	and	and	CCONJ
hassl-3571	8	8	highly	highly	ADV
hassl-3571	8	9	competitive	competitive	ADJ
hassl-3571	8	10	market	market	NOUN
hassl-3571	8	11	,	,	PUNCT
hassl-3571	8	12	hotels	hotel	NOUN
hassl-3571	8	13	across	across	ADP
hassl-3571	8	14	the	the	DET
hassl-3571	8	15	globe	globe	NOUN
hassl-3571	8	16	face	face	VERB
hassl-3571	8	17	numerous	numerous	ADJ
hassl-3571	8	18	challenges	challenge	NOUN
hassl-3571	8	19	.	.	PUNCT
hassl-3571	9	1	among	among	ADP
hassl-3571	9	2	these	these	PRON
hassl-3571	9	3	,	,	PUNCT
hassl-3571	9	4	a	a	DET
hassl-3571	9	5	key	key	ADJ
hassl-3571	9	6	challenge	challenge	NOUN
hassl-3571	9	7	is	be	AUX
hassl-3571	9	8	providing	provide	VERB
hassl-3571	9	9	and	and	CCONJ
hassl-3571	9	10	consistently	consistently	ADV
hassl-3571	9	11	maintaining	maintain	VERB
hassl-3571	9	12	an	an	DET
hassl-3571	9	13	excellent	excellent	ADJ
hassl-3571	9	14	quality	quality	NOUN
hassl-3571	9	15	of	of	ADP
hassl-3571	9	16	service	service	NOUN
hassl-3571	9	17	.	.	PUNCT
hassl-3571	10	1	as	as	SCONJ
hassl-3571	10	2	customer	customer	NOUN
hassl-3571	10	3	expectations	expectation	NOUN
hassl-3571	10	4	rise	rise	VERB
hassl-3571	10	5	,	,	PUNCT
hassl-3571	10	6	businesses	business	NOUN
hassl-3571	10	7	in	in	ADP
hassl-3571	10	8	the	the	DET
hassl-3571	10	9	hospitality	hospitality	NOUN
hassl-3571	10	10	industry	industry	NOUN
hassl-3571	10	11	are	be	AUX
hassl-3571	10	12	under	under	ADP
hassl-3571	10	13	pressure	pressure	NOUN
hassl-3571	10	14	and	and	CCONJ
hassl-3571	10	15	must	must	AUX
hassl-3571	10	16	learn	learn	VERB
hassl-3571	10	17	how	how	SCONJ
hassl-3571	10	18	to	to	PART
hassl-3571	10	19	develop	develop	VERB
hassl-3571	10	20	resilient	resilient	ADJ
hassl-3571	10	21	strategies	strategy	NOUN
hassl-3571	10	22	.	.	PUNCT
hassl-3571	11	1	these	these	DET
hassl-3571	11	2	strategies	strategy	NOUN
hassl-3571	11	3	are	be	AUX
hassl-3571	11	4	imperative	imperative	ADJ
hassl-3571	11	5	if	if	SCONJ
hassl-3571	11	6	they	they	PRON
hassl-3571	11	7	wish	wish	VERB
hassl-3571	11	8	to	to	PART
hassl-3571	11	9	maintain	maintain	VERB
hassl-3571	11	10	a	a	DET
hassl-3571	11	11	sustainable	sustainable	ADJ
hassl-3571	11	12	competitive	competitive	ADJ
hassl-3571	11	13	advantage	advantage	NOUN
hassl-3571	11	14	(	(	PUNCT
hassl-3571	11	15	sca	sca	NOUN
hassl-3571	11	16	)	)	PUNCT
hassl-3571	11	17	amidst	amidst	ADP
hassl-3571	11	18	the	the	DET
hassl-3571	11	19	intense	intense	ADJ
hassl-3571	11	20	competition	competition	NOUN
hassl-3571	11	21	they	they	PRON
hassl-3571	11	22	face	face	VERB
hassl-3571	11	23	daily	daily	ADV
hassl-3571	11	24	.	.	PUNCT
hassl-3571	12	1	interestingly	interestingly	ADV
hassl-3571	12	2	,	,	PUNCT
hassl-3571	12	3	past	past	ADJ
hassl-3571	12	4	studies	study	NOUN
hassl-3571	12	5	often	often	ADV
hassl-3571	12	6	assumed	assume	VERB
hassl-3571	12	7	the	the	DET
hassl-3571	12	8	factors	factor	NOUN
hassl-3571	12	9	that	that	PRON
hassl-3571	12	10	predict	predict	VERB
hassl-3571	12	11	competitive	competitive	ADJ
hassl-3571	12	12	advantage	advantage	NOUN
hassl-3571	12	13	,	,	PUNCT
hassl-3571	12	14	often	often	ADV
hassl-3571	12	15	disregarding	disregard	VERB
hassl-3571	12	16	the	the	DET
hassl-3571	12	17	substantial	substantial	ADJ
hassl-3571	12	18	impact	impact	NOUN
hassl-3571	12	19	of	of	ADP
hassl-3571	12	20	service	service	NOUN
hassl-3571	12	21	quality	quality	NOUN
hassl-3571	12	22	(	(	PUNCT
hassl-3571	12	23	sq	sq	ADJ
hassl-3571	12	24	)	)	PUNCT
hassl-3571	12	25	.	.	PUNCT
hassl-3571	13	1	this	this	DET
hassl-3571	13	2	error	error	NOUN
hassl-3571	13	3	may	may	AUX
hassl-3571	13	4	incur	incur	VERB
hassl-3571	13	5	significant	significant	ADJ
hassl-3571	13	6	costs	cost	NOUN
hassl-3571	13	7	.	.	PUNCT
hassl-3571	14	1	therefore	therefore	ADV
hassl-3571	14	2	,	,	PUNCT
hassl-3571	14	3	to	to	PART
hassl-3571	14	4	remain	remain	VERB
hassl-3571	14	5	and	and	CCONJ
hassl-3571	14	6	become	become	VERB
hassl-3571	14	7	more	more	ADV
hassl-3571	14	8	competitive	competitive	ADJ
hassl-3571	14	9	,	,	PUNCT
hassl-3571	14	10	logistic	logistic	ADJ
hassl-3571	14	11	service	service	NOUN
hassl-3571	14	12	providers	provider	NOUN
hassl-3571	14	13	(	(	PUNCT
hassl-3571	14	14	lsps	lsps	NOUN
hassl-3571	14	15	)	)	PUNCT
hassl-3571	14	16	should	should	AUX
hassl-3571	14	17	deeply	deeply	ADV
hassl-3571	14	18	understand	understand	VERB
hassl-3571	14	19	the	the	DET
hassl-3571	14	20	salient	salient	ADJ
hassl-3571	14	21	factors	factor	NOUN
hassl-3571	14	22	that	that	PRON
hassl-3571	14	23	contribute	contribute	VERB
hassl-3571	14	24	to	to	ADP
hassl-3571	14	25	building	build	VERB
hassl-3571	14	26	up	up	ADP
hassl-3571	14	27	their	their	PRON
hassl-3571	14	28	competitive	competitive	ADJ
hassl-3571	14	29	advantage	advantage	NOUN
hassl-3571	14	30	.	.	PUNCT
hassl-3571	15	1	they	they	PRON
hassl-3571	15	2	must	must	AUX
hassl-3571	15	3	also	also	ADV
hassl-3571	15	4	recognize	recognize	VERB
hassl-3571	15	5	the	the	DET
hassl-3571	15	6	pivotal	pivotal	ADJ
hassl-3571	15	7	role	role	NOUN
hassl-3571	15	8	of	of	ADP
hassl-3571	15	9	sq	sq	NOUN
hassl-3571	15	10	and	and	CCONJ
hassl-3571	15	11	grasp	grasp	VERB
hassl-3571	15	12	its	its	PRON
hassl-3571	15	13	profound	profound	ADJ
hassl-3571	15	14	effect	effect	NOUN
hassl-3571	15	15	on	on	ADP
hassl-3571	15	16	sca	sca	PROPN
hassl-3571	15	17	.	.	PUNCT
hassl-3571	16	1	the	the	DET
hassl-3571	16	2	present	present	ADJ
hassl-3571	16	3	research	research	NOUN
hassl-3571	16	4	uniquely	uniquely	ADV
hassl-3571	16	5	aims	aim	VERB
hassl-3571	16	6	to	to	PART
hassl-3571	16	7	assess	assess	VERB
hassl-3571	16	8	the	the	DET
hassl-3571	16	9	intricate	intricate	ADJ
hassl-3571	16	10	relationship	relationship	NOUN
hassl-3571	16	11	between	between	ADP
hassl-3571	16	12	sq	sq	PROPN
hassl-3571	16	13	and	and	CCONJ
hassl-3571	16	14	sca	sca	PROPN
hassl-3571	16	15	,	,	PUNCT
hassl-3571	16	16	particularly	particularly	ADV
hassl-3571	16	17	concerning	concern	VERB
hassl-3571	16	18	hotel	hotel	NOUN
hassl-3571	16	19	managers	manager	NOUN
hassl-3571	16	20	.	.	PUNCT
hassl-3571	17	1	through	through	ADP
hassl-3571	17	2	this	this	DET
hassl-3571	17	3	study	study	NOUN
hassl-3571	17	4	,	,	PUNCT
hassl-3571	17	5	152	152	NUM
hassl-3571	17	6	sampled	sample	VERB
hassl-3571	17	7	questionnaires	questionnaire	NOUN
hassl-3571	17	8	were	be	AUX
hassl-3571	17	9	diligently	diligently	ADV
hassl-3571	17	10	obtained	obtain	VERB
hassl-3571	17	11	from	from	ADP
hassl-3571	17	12	hotel	hotel	NOUN
hassl-3571	17	13	managers	manager	NOUN
hassl-3571	17	14	in	in	ADP
hassl-3571	17	15	the	the	DET
hassl-3571	17	16	vibrant	vibrant	ADJ
hassl-3571	17	17	kurdistan	kurdistan	ADJ
hassl-3571	17	18	region	region	NOUN
hassl-3571	17	19	of	of	ADP
hassl-3571	17	20	iraq	iraq	PROPN
hassl-3571	17	21	.	.	PUNCT
hassl-3571	18	1	these	these	DET
hassl-3571	18	2	responses	response	NOUN
hassl-3571	18	3	were	be	AUX
hassl-3571	18	4	thoroughly	thoroughly	ADV
hassl-3571	18	5	analyzed	analyze	VERB
hassl-3571	18	6	.	.	PUNCT
hassl-3571	19	1	notably	notably	ADV
hassl-3571	19	2	,	,	PUNCT
hassl-3571	19	3	the	the	DET
hassl-3571	19	4	results	result	NOUN
hassl-3571	19	5	demonstrated	demonstrate	VERB
hassl-3571	19	6	that	that	SCONJ
hassl-3571	19	7	all	all	DET
hassl-3571	19	8	sq	sq	ADJ
hassl-3571	19	9	dimensions	dimension	NOUN
hassl-3571	19	10	,	,	PUNCT
hassl-3571	19	11	with	with	ADP
hassl-3571	19	12	the	the	DET
hassl-3571	19	13	exception	exception	NOUN
hassl-3571	19	14	of	of	ADP
hassl-3571	19	15	assurance	assurance	NOUN
hassl-3571	19	16	,	,	PUNCT
hassl-3571	19	17	were	be	AUX
hassl-3571	19	18	significant	significant	ADJ
hassl-3571	19	19	for	for	ADP
hassl-3571	19	20	ensuring	ensure	VERB
hassl-3571	19	21	the	the	DET
hassl-3571	19	22	overall	overall	ADJ
hassl-3571	19	23	sca	sca	NOUN
hassl-3571	19	24	of	of	ADP
hassl-3571	19	25	hotels	hotel	NOUN
hassl-3571	19	26	.	.	PUNCT
hassl-3571	20	1	this	this	DET
hassl-3571	20	2	groundbreaking	groundbreake	VERB
hassl-3571	20	3	study	study	NOUN
hassl-3571	20	4	is	be	AUX
hassl-3571	20	5	the	the	DET
hassl-3571	20	6	first	first	ADJ
hassl-3571	20	7	of	of	ADP
hassl-3571	20	8	its	its	PRON
hassl-3571	20	9	kind	kind	NOUN
hassl-3571	20	10	to	to	PART
hassl-3571	20	11	be	be	AUX
hassl-3571	20	12	conducted	conduct	VERB
hassl-3571	20	13	in	in	ADP
hassl-3571	20	14	this	this	DET
hassl-3571	20	15	region	region	NOUN
hassl-3571	20	16	.	.	PUNCT
hassl-3571	21	1	ultimately	ultimately	ADV
hassl-3571	21	2	,	,	PUNCT
hassl-3571	21	3	the	the	DET
hassl-3571	21	4	valuable	valuable	ADJ
hassl-3571	21	5	outcome	outcome	NOUN
hassl-3571	21	6	of	of	ADP
hassl-3571	21	7	this	this	DET
hassl-3571	21	8	study	study	NOUN
hassl-3571	21	9	will	will	AUX
hassl-3571	21	10	guide	guide	VERB
hassl-3571	21	11	and	and	CCONJ
hassl-3571	21	12	assist	assist	VERB
hassl-3571	21	13	hotel	hotel	NOUN
hassl-3571	21	14	managers	manager	NOUN
hassl-3571	21	15	in	in	ADP
hassl-3571	21	16	meticulously	meticulously	ADV
hassl-3571	21	17	focusing	focus	VERB
hassl-3571	21	18	on	on	ADP
hassl-3571	21	19	and	and	CCONJ
hassl-3571	21	20	enhancing	enhance	VERB
hassl-3571	21	21	their	their	PRON
hassl-3571	21	22	sq	sq	ADJ
hassl-3571	21	23	levels	level	NOUN
hassl-3571	21	24	,	,	PUNCT
hassl-3571	21	25	especially	especially	ADV
hassl-3571	21	26	in	in	ADP
hassl-3571	21	27	the	the	DET
hassl-3571	21	28	kurdistan	kurdistan	PROPN
hassl-3571	21	29	region	region	NOUN
hassl-3571	21	30	.	.	PUNCT
hassl-3571	22	1	contribution	contribution	NOUN
hassl-3571	22	2	/	/	SYM
hassl-3571	22	3	originality	originality	NOUN
hassl-3571	22	4	:	:	PUNCT
hassl-3571	22	5	this	this	DET
hassl-3571	22	6	study	study	NOUN
hassl-3571	22	7	pioneers	pioneer	VERB
hassl-3571	22	8	an	an	DET
hassl-3571	22	9	examination	examination	NOUN
hassl-3571	22	10	of	of	ADP
hassl-3571	22	11	the	the	DET
hassl-3571	22	12	interplay	interplay	NOUN
hassl-3571	22	13	between	between	ADP
hassl-3571	22	14	service	service	NOUN
hassl-3571	22	15	quality	quality	NOUN
hassl-3571	22	16	(	(	PUNCT
hassl-3571	22	17	sq	sq	ADJ
hassl-3571	22	18	)	)	PUNCT
hassl-3571	22	19	and	and	CCONJ
hassl-3571	22	20	sustainable	sustainable	ADJ
hassl-3571	22	21	competitive	competitive	ADJ
hassl-3571	22	22	advantage	advantage	NOUN
hassl-3571	22	23	(	(	PUNCT
hassl-3571	22	24	sca	sca	PROPN
hassl-3571	22	25	)	)	PUNCT
hassl-3571	22	26	from	from	ADP
hassl-3571	22	27	the	the	DET
hassl-3571	22	28	perspective	perspective	NOUN
hassl-3571	22	29	of	of	ADP
hassl-3571	22	30	hotel	hotel	NOUN
hassl-3571	22	31	managers	manager	NOUN
hassl-3571	22	32	in	in	ADP
hassl-3571	22	33	the	the	DET
hassl-3571	22	34	kurdistan	kurdistan	ADJ
hassl-3571	22	35	region	region	NOUN
hassl-3571	22	36	of	of	ADP
hassl-3571	22	37	iraq	iraq	PROPN
hassl-3571	22	38	.	.	PUNCT
hassl-3571	23	1	unlike	unlike	ADP
hassl-3571	23	2	previous	previous	ADJ
hassl-3571	23	3	research	research	NOUN
hassl-3571	23	4	,	,	PUNCT
hassl-3571	23	5	this	this	DET
hassl-3571	23	6	work	work	NOUN
hassl-3571	23	7	elucidates	elucidate	VERB
hassl-3571	23	8	the	the	DET
hassl-3571	23	9	unique	unique	ADJ
hassl-3571	23	10	challenges	challenge	NOUN
hassl-3571	23	11	and	and	CCONJ
hassl-3571	23	12	dynamics	dynamic	NOUN
hassl-3571	23	13	of	of	ADP
hassl-3571	23	14	the	the	DET
hassl-3571	23	15	kurdish	kurdish	ADJ
hassl-3571	23	16	hotel	hotel	NOUN
hassl-3571	23	17	sector	sector	NOUN
hassl-3571	23	18	,	,	PUNCT
hassl-3571	23	19	bridging	bridge	VERB
hassl-3571	23	20	a	a	DET
hassl-3571	23	21	significant	significant	ADJ
hassl-3571	23	22	gap	gap	NOUN
hassl-3571	23	23	in	in	ADP
hassl-3571	23	24	the	the	DET
hassl-3571	23	25	current	current	ADJ
hassl-3571	23	26	literature	literature	NOUN
hassl-3571	23	27	.	.	PUNCT
hassl-3571	24	1	1	1	X
hassl-3571	24	2	.	.	X
hassl-3571	24	3	introduction	introduction	NOUN
hassl-3571	24	4	companies	company	NOUN
hassl-3571	24	5	providing	provide	VERB
hassl-3571	24	6	long	long	ADJ
hassl-3571	24	7	-	-	PUNCT
hassl-3571	24	8	term	term	NOUN
hassl-3571	24	9	care	care	NOUN
hassl-3571	24	10	must	must	AUX
hassl-3571	24	11	differentiate	differentiate	VERB
hassl-3571	24	12	themselves	themselves	PRON
hassl-3571	24	13	from	from	ADP
hassl-3571	24	14	their	their	PRON
hassl-3571	24	15	competitors	competitor	NOUN
hassl-3571	24	16	and	and	CCONJ
hassl-3571	24	17	seek	seek	VERB
hassl-3571	24	18	out	out	ADP
hassl-3571	24	19	new	new	ADJ
hassl-3571	24	20	sources	source	NOUN
hassl-3571	24	21	of	of	ADP
hassl-3571	24	22	competitive	competitive	ADJ
hassl-3571	24	23	advantage	advantage	NOUN
hassl-3571	24	24	in	in	ADP
hassl-3571	24	25	order	order	NOUN
hassl-3571	24	26	to	to	PART
hassl-3571	24	27	compete	compete	VERB
hassl-3571	24	28	in	in	ADP
hassl-3571	24	29	these	these	DET
hassl-3571	24	30	highly	highly	ADV
hassl-3571	24	31	dynamic	dynamic	ADJ
hassl-3571	24	32	markets	market	NOUN
hassl-3571	24	33	(	(	PUNCT
hassl-3571	24	34	indah	indah	NOUN
hassl-3571	24	35	,	,	PUNCT
hassl-3571	24	36	sarwoko	sarwoko	NOUN
hassl-3571	24	37	,	,	PUNCT
hassl-3571	24	38	arief	arief	NOUN
hassl-3571	24	39	,	,	PUNCT
hassl-3571	24	40	&	&	CCONJ
hassl-3571	24	41	nurdiana	nurdiana	PROPN
hassl-3571	24	42	,	,	PUNCT
hassl-3571	24	43	2021	2021	NUM
hassl-3571	24	44	)	)	PUNCT
hassl-3571	24	45	.	.	PUNCT
hassl-3571	25	1	this	this	DET
hassl-3571	25	2	effect	effect	NOUN
hassl-3571	25	3	can	can	AUX
hassl-3571	25	4	be	be	AUX
hassl-3571	25	5	obvious	obvious	ADJ
hassl-3571	25	6	when	when	SCONJ
hassl-3571	25	7	higher	high	ADJ
hassl-3571	25	8	levels	level	NOUN
hassl-3571	25	9	of	of	ADP
hassl-3571	25	10	sources	source	NOUN
hassl-3571	25	11	are	be	AUX
hassl-3571	25	12	gathered	gather	VERB
hassl-3571	25	13	to	to	PART
hassl-3571	25	14	accomplish	accomplish	VERB
hassl-3571	25	15	a	a	DET
hassl-3571	25	16	successful	successful	ADJ
hassl-3571	25	17	outcome	outcome	NOUN
hassl-3571	25	18	.	.	PUNCT
hassl-3571	26	1	logistic	logistic	ADJ
hassl-3571	26	2	service	service	NOUN
hassl-3571	26	3	providers	provider	NOUN
hassl-3571	26	4	(	(	PUNCT
hassl-3571	26	5	lsps	lsps	NOUN
hassl-3571	26	6	)	)	PUNCT
hassl-3571	26	7	should	should	AUX
hassl-3571	26	8	also	also	ADV
hassl-3571	26	9	develop	develop	VERB
hassl-3571	26	10	unique	unique	ADJ
hassl-3571	26	11	and	and	CCONJ
hassl-3571	26	12	tough	tough	ADJ
hassl-3571	26	13	logistics	logistic	NOUN
hassl-3571	26	14	capabilities	capability	NOUN
hassl-3571	26	15	in	in	ADP
hassl-3571	26	16	order	order	NOUN
hassl-3571	26	17	to	to	PART
hassl-3571	26	18	reduce	reduce	VERB
hassl-3571	26	19	costs	cost	NOUN
hassl-3571	26	20	and	and	CCONJ
hassl-3571	26	21	improve	improve	VERB
hassl-3571	26	22	sq	sq	NOUN
hassl-3571	26	23	in	in	ADP
hassl-3571	26	24	order	order	NOUN
hassl-3571	26	25	to	to	PART
hassl-3571	26	26	succeed	succeed	VERB
hassl-3571	26	27	in	in	ADP
hassl-3571	26	28	the	the	DET
hassl-3571	26	29	market	market	NOUN
hassl-3571	26	30	(	(	PUNCT
hassl-3571	26	31	gupta	gupta	PROPN
hassl-3571	26	32	,	,	PUNCT
hassl-3571	26	33	singh	singh	PROPN
hassl-3571	26	34	,	,	PUNCT
hassl-3571	26	35	&	&	CCONJ
hassl-3571	26	36	suri	suri	PROPN
hassl-3571	26	37	,	,	PUNCT
hassl-3571	26	38	2018	2018	NUM
hassl-3571	26	39	)	)	PUNCT
hassl-3571	26	40	.	.	PUNCT
hassl-3571	27	1	humanities	humanity	NOUN
hassl-3571	27	2	and	and	CCONJ
hassl-3571	27	3	social	social	ADJ
hassl-3571	27	4	sciences	science	NOUN
hassl-3571	27	5	letters	letter	NOUN
hassl-3571	27	6	2023	2023	NUM
hassl-3571	27	7	vol	vol	NOUN
hassl-3571	27	8	.	.	PUNCT
hassl-3571	27	9	11	11	NUM
hassl-3571	27	10	,	,	PUNCT
hassl-3571	27	11	no	no	INTJ
hassl-3571	27	12	.	.	NOUN
hassl-3571	27	13	4	4	NUM
hassl-3571	27	14	,	,	PUNCT
hassl-3571	27	15	pp	pp	ADJ
hassl-3571	27	16	.	.	PUNCT
hassl-3571	28	1	502	502	NUM
hassl-3571	28	2	-	-	SYM
hassl-3571	28	3	518	518	NUM
hassl-3571	28	4	issn(e	issn(e	NOUN
hassl-3571	28	5	):	):	PUNCT
hassl-3571	28	6	2312	2312	NUM
hassl-3571	28	7	-	-	SYM
hassl-3571	28	8	4318	4318	NUM
hassl-3571	28	9	issn(p	issn(p	NUM
hassl-3571	28	10	):	):	PUNCT
hassl-3571	28	11	2312	2312	NUM
hassl-3571	28	12	-	-	SYM
hassl-3571	28	13	5659	5659	NUM
hassl-3571	28	14	doi	doi	NOUN
hassl-3571	28	15	:	:	PUNCT
hassl-3571	28	16	10.18488/73.v11i4.3571	10.18488/73.v11i4.3571	NUM
hassl-3571	28	17	©	©	PROPN
hassl-3571	28	18	2023	2023	NUM
hassl-3571	28	19	conscientia	conscientia	PROPN
hassl-3571	28	20	beam	beam	PROPN
hassl-3571	28	21	.	.	PUNCT
hassl-3571	29	1	all	all	DET
hassl-3571	29	2	rights	right	NOUN
hassl-3571	29	3	reserved	reserve	VERB
hassl-3571	29	4	.	.	PUNCT
hassl-3571	30	1	https://orcid.org/0000-0003-1648-1139	https://orcid.org/0000-0003-1648-1139	PROPN
hassl-3571	30	2	https://orcid.org/0000-0001-8846-4747	https://orcid.org/0000-0001-8846-4747	PROPN
hassl-3571	30	3	mailto:abdulazizmohammedm1983@gmail.com	mailto:abdulazizmohammedm1983@gmail.com	PROPN
hassl-3571	30	4	mailto:juraifa@uniten.edu.my	mailto:juraifa@uniten.edu.my	NOUN
hassl-3571	30	5	https://www.doi.org/10.18488/73.v11i4.3571	https://www.doi.org/10.18488/73.v11i4.3571	PROPN
hassl-3571	30	6	humanities	humanity	NOUN
hassl-3571	30	7	and	and	CCONJ
hassl-3571	30	8	social	social	ADJ
hassl-3571	30	9	sciences	science	NOUN
hassl-3571	30	10	letters	letter	NOUN
hassl-3571	30	11	,	,	PUNCT
hassl-3571	30	12	2023	2023	NUM
hassl-3571	30	13	,	,	PUNCT
hassl-3571	30	14	11(4	11(4	NUM
hassl-3571	30	15	):	):	PUNCT
hassl-3571	30	16	502	502	NUM
hassl-3571	30	17	-	-	SYM
hassl-3571	30	18	518	518	NUM
hassl-3571	30	19	503	503	NUM
hassl-3571	30	20	©	©	PROPN
hassl-3571	30	21	2023	2023	NUM
hassl-3571	30	22	conscientia	conscientia	PROPN
hassl-3571	30	23	beam	beam	PROPN
hassl-3571	30	24	.	.	PUNCT
hassl-3571	31	1	all	all	DET
hassl-3571	31	2	rights	right	NOUN
hassl-3571	31	3	reserved	reserve	VERB
hassl-3571	31	4	.	.	PUNCT
hassl-3571	32	1	in	in	ADP
hassl-3571	32	2	the	the	DET
hassl-3571	32	3	current	current	ADJ
hassl-3571	32	4	competitive	competitive	ADJ
hassl-3571	32	5	environment	environment	NOUN
hassl-3571	32	6	,	,	PUNCT
hassl-3571	32	7	the	the	DET
hassl-3571	32	8	service	service	NOUN
hassl-3571	32	9	sector	sector	NOUN
hassl-3571	32	10	has	have	AUX
hassl-3571	32	11	emerged	emerge	VERB
hassl-3571	32	12	as	as	ADP
hassl-3571	32	13	one	one	NUM
hassl-3571	32	14	of	of	ADP
hassl-3571	32	15	the	the	DET
hassl-3571	32	16	major	major	ADJ
hassl-3571	32	17	drivers	driver	NOUN
hassl-3571	32	18	of	of	ADP
hassl-3571	32	19	global	global	ADJ
hassl-3571	32	20	economic	economic	ADJ
hassl-3571	32	21	growth	growth	NOUN
hassl-3571	32	22	.	.	PUNCT
hassl-3571	33	1	it	it	PRON
hassl-3571	33	2	is	be	AUX
hassl-3571	33	3	the	the	DET
hassl-3571	33	4	world	world	NOUN
hassl-3571	33	5	's	's	PART
hassl-3571	33	6	fastest	fast	ADV
hassl-3571	33	7	-	-	PUNCT
hassl-3571	33	8	growing	grow	VERB
hassl-3571	33	9	area	area	NOUN
hassl-3571	33	10	in	in	ADP
hassl-3571	33	11	terms	term	NOUN
hassl-3571	33	12	of	of	ADP
hassl-3571	33	13	gross	gross	ADJ
hassl-3571	33	14	domestic	domestic	ADJ
hassl-3571	33	15	product	product	NOUN
hassl-3571	33	16	(	(	PUNCT
hassl-3571	33	17	gdp	gdp	NOUN
hassl-3571	33	18	)	)	PUNCT
hassl-3571	33	19	,	,	PUNCT
hassl-3571	33	20	through	through	ADP
hassl-3571	33	21	which	which	PRON
hassl-3571	33	22	the	the	DET
hassl-3571	33	23	region	region	NOUN
hassl-3571	33	24	accounts	account	VERB
hassl-3571	33	25	for	for	ADP
hassl-3571	33	26	roughly	roughly	ADV
hassl-3571	33	27	two	two	NUM
hassl-3571	33	28	-	-	PUNCT
hassl-3571	33	29	thirds	third	NOUN
hassl-3571	33	30	of	of	ADP
hassl-3571	33	31	global	global	ADJ
hassl-3571	33	32	service	service	NOUN
hassl-3571	33	33	trade	trade	NOUN
hassl-3571	33	34	(	(	PUNCT
hassl-3571	33	35	loungani	loungani	PROPN
hassl-3571	33	36	,	,	PUNCT
hassl-3571	33	37	mishra	mishra	PROPN
hassl-3571	33	38	,	,	PUNCT
hassl-3571	33	39	papageorgiou	papageorgiou	NOUN
hassl-3571	33	40	,	,	PUNCT
hassl-3571	33	41	&	&	CCONJ
hassl-3571	33	42	wang	wang	PROPN
hassl-3571	33	43	,	,	PUNCT
hassl-3571	33	44	2017	2017	NUM
hassl-3571	33	45	)	)	PUNCT
hassl-3571	33	46	.	.	PUNCT
hassl-3571	34	1	similarly	similarly	ADV
hassl-3571	34	2	,	,	PUNCT
hassl-3571	34	3	the	the	DET
hassl-3571	34	4	service	service	NOUN
hassl-3571	34	5	sector	sector	NOUN
hassl-3571	34	6	in	in	ADP
hassl-3571	34	7	the	the	DET
hassl-3571	34	8	kurdistan	kurdistan	ADJ
hassl-3571	34	9	region	region	NOUN
hassl-3571	34	10	is	be	AUX
hassl-3571	34	11	continuously	continuously	ADV
hassl-3571	34	12	growing	grow	VERB
hassl-3571	34	13	,	,	PUNCT
hassl-3571	34	14	especially	especially	ADV
hassl-3571	34	15	for	for	ADP
hassl-3571	34	16	the	the	DET
hassl-3571	34	17	tourism	tourism	NOUN
hassl-3571	34	18	industry	industry	NOUN
hassl-3571	34	19	.	.	PUNCT
hassl-3571	35	1	tourism	tourism	NOUN
hassl-3571	35	2	imports	import	NOUN
hassl-3571	35	3	in	in	ADP
hassl-3571	35	4	the	the	DET
hassl-3571	35	5	kurdistan	kurdistan	ADJ
hassl-3571	35	6	region	region	NOUN
hassl-3571	35	7	of	of	ADP
hassl-3571	35	8	iraq	iraq	PROPN
hassl-3571	35	9	are	be	AUX
hassl-3571	35	10	ranked	rank	VERB
hassl-3571	35	11	as	as	ADP
hassl-3571	35	12	the	the	DET
hassl-3571	35	13	second	second	ADJ
hassl-3571	35	14	most	most	ADV
hassl-3571	35	15	important	important	ADJ
hassl-3571	35	16	economic	economic	ADJ
hassl-3571	35	17	sector	sector	NOUN
hassl-3571	35	18	in	in	ADP
hassl-3571	35	19	the	the	DET
hassl-3571	35	20	region	region	NOUN
hassl-3571	35	21	that	that	PRON
hassl-3571	35	22	provides	provide	VERB
hassl-3571	35	23	high	high	ADJ
hassl-3571	35	24	revenue	revenue	NOUN
hassl-3571	35	25	in	in	ADP
hassl-3571	35	26	the	the	DET
hassl-3571	35	27	budget	budget	NOUN
hassl-3571	35	28	after	after	ADP
hassl-3571	35	29	oil	oil	NOUN
hassl-3571	35	30	imports	import	NOUN
hassl-3571	35	31	because	because	SCONJ
hassl-3571	35	32	more	more	ADJ
hassl-3571	35	33	than	than	ADP
hassl-3571	35	34	two	two	NUM
hassl-3571	35	35	million	million	NUM
hassl-3571	35	36	tourists	tourist	NOUN
hassl-3571	35	37	visit	visit	VERB
hassl-3571	35	38	the	the	DET
hassl-3571	35	39	country	country	NOUN
hassl-3571	35	40	annually	annually	ADV
hassl-3571	35	41	(	(	PUNCT
hassl-3571	35	42	altaee	altaee	PROPN
hassl-3571	35	43	,	,	PUNCT
hassl-3571	35	44	tofiq	tofiq	PROPN
hassl-3571	35	45	,	,	PUNCT
hassl-3571	35	46	&	&	CCONJ
hassl-3571	35	47	jamel	jamel	PROPN
hassl-3571	35	48	,	,	PUNCT
hassl-3571	35	49	2017	2017	NUM
hassl-3571	35	50	)	)	PUNCT
hassl-3571	35	51	.	.	PUNCT
hassl-3571	36	1	in	in	ADP
hassl-3571	36	2	general	general	ADJ
hassl-3571	36	3	,	,	PUNCT
hassl-3571	36	4	hotels	hotel	NOUN
hassl-3571	36	5	are	be	AUX
hassl-3571	36	6	one	one	NUM
hassl-3571	36	7	of	of	ADP
hassl-3571	36	8	the	the	DET
hassl-3571	36	9	most	most	ADV
hassl-3571	36	10	important	important	ADJ
hassl-3571	36	11	services	service	NOUN
hassl-3571	36	12	that	that	PRON
hassl-3571	36	13	tourists	tourist	NOUN
hassl-3571	36	14	patronise	patronise	VERB
hassl-3571	36	15	and	and	CCONJ
hassl-3571	36	16	which	which	PRON
hassl-3571	36	17	constitute	constitute	VERB
hassl-3571	36	18	(	(	PUNCT
hassl-3571	36	19	40	40	NUM
hassl-3571	36	20	-	-	SYM
hassl-3571	36	21	50	50	NUM
hassl-3571	36	22	%	%	NOUN
hassl-3571	36	23	)	)	PUNCT
hassl-3571	36	24	of	of	ADP
hassl-3571	36	25	tourists	tourist	NOUN
hassl-3571	36	26	'	'	PART
hassl-3571	36	27	expenditures	expenditure	NOUN
hassl-3571	36	28	.	.	PUNCT
hassl-3571	37	1	the	the	DET
hassl-3571	37	2	originality	originality	NOUN
hassl-3571	37	3	of	of	ADP
hassl-3571	37	4	the	the	DET
hassl-3571	37	5	research	research	NOUN
hassl-3571	37	6	is	be	AUX
hassl-3571	37	7	that	that	SCONJ
hassl-3571	37	8	previous	previous	ADJ
hassl-3571	37	9	studies	study	NOUN
hassl-3571	37	10	had	have	VERB
hassl-3571	37	11	limited	limit	VERB
hassl-3571	37	12	understanding	understanding	NOUN
hassl-3571	37	13	of	of	ADP
hassl-3571	37	14	the	the	DET
hassl-3571	37	15	effects	effect	NOUN
hassl-3571	37	16	of	of	ADP
hassl-3571	37	17	sq	sq	INTJ
hassl-3571	37	18	on	on	ADP
hassl-3571	37	19	sca	sca	PROPN
hassl-3571	37	20	,	,	PUNCT
hassl-3571	37	21	particularly	particularly	ADV
hassl-3571	37	22	from	from	ADP
hassl-3571	37	23	the	the	DET
hassl-3571	37	24	manager	manager	NOUN
hassl-3571	37	25	's	's	PART
hassl-3571	37	26	perspective	perspective	NOUN
hassl-3571	37	27	.	.	PUNCT
hassl-3571	38	1	the	the	DET
hassl-3571	38	2	study	study	NOUN
hassl-3571	38	3	is	be	AUX
hassl-3571	38	4	unique	unique	ADJ
hassl-3571	38	5	in	in	SCONJ
hassl-3571	38	6	that	that	SCONJ
hassl-3571	38	7	there	there	PRON
hassl-3571	38	8	is	be	VERB
hassl-3571	38	9	no	no	DET
hassl-3571	38	10	comparable	comparable	ADJ
hassl-3571	38	11	research	research	NOUN
hassl-3571	38	12	in	in	ADP
hassl-3571	38	13	the	the	DET
hassl-3571	38	14	kurdish	kurdish	ADJ
hassl-3571	38	15	context	context	NOUN
hassl-3571	38	16	.	.	PUNCT
hassl-3571	39	1	second	second	ADV
hassl-3571	39	2	,	,	PUNCT
hassl-3571	39	3	the	the	DET
hassl-3571	39	4	study	study	NOUN
hassl-3571	39	5	's	's	PART
hassl-3571	39	6	findings	finding	NOUN
hassl-3571	39	7	should	should	AUX
hassl-3571	39	8	provide	provide	VERB
hassl-3571	39	9	practitioners	practitioner	NOUN
hassl-3571	39	10	with	with	ADP
hassl-3571	39	11	a	a	DET
hassl-3571	39	12	clear	clear	ADJ
hassl-3571	39	13	knowledge	knowledge	NOUN
hassl-3571	39	14	of	of	ADP
hassl-3571	39	15	the	the	DET
hassl-3571	39	16	impact	impact	NOUN
hassl-3571	39	17	of	of	ADP
hassl-3571	39	18	sq	sq	INTJ
hassl-3571	39	19	on	on	ADP
hassl-3571	39	20	sca	sca	PROPN
hassl-3571	39	21	.	.	PUNCT
hassl-3571	40	1	the	the	DET
hassl-3571	40	2	current	current	ADJ
hassl-3571	40	3	research	research	NOUN
hassl-3571	40	4	provides	provide	VERB
hassl-3571	40	5	empirical	empirical	ADJ
hassl-3571	40	6	evidence	evidence	NOUN
hassl-3571	40	7	that	that	SCONJ
hassl-3571	40	8	sq	sq	NOUN
hassl-3571	40	9	affects	affect	VERB
hassl-3571	40	10	the	the	DET
hassl-3571	40	11	hotel	hotel	NOUN
hassl-3571	40	12	's	's	PART
hassl-3571	40	13	sca	sca	NOUN
hassl-3571	40	14	.	.	PUNCT
hassl-3571	41	1	it	it	PRON
hassl-3571	41	2	assists	assist	VERB
hassl-3571	41	3	hotel	hotel	NOUN
hassl-3571	41	4	managers	manager	NOUN
hassl-3571	41	5	in	in	ADP
hassl-3571	41	6	iraqi	iraqi	ADJ
hassl-3571	41	7	kurdistan	kurdistan	PROPN
hassl-3571	41	8	in	in	ADP
hassl-3571	41	9	focusing	focus	VERB
hassl-3571	41	10	on	on	ADP
hassl-3571	41	11	and	and	CCONJ
hassl-3571	41	12	developing	develop	VERB
hassl-3571	41	13	their	their	PRON
hassl-3571	41	14	service	service	NOUN
hassl-3571	41	15	levels	level	NOUN
hassl-3571	41	16	.	.	PUNCT
hassl-3571	42	1	the	the	DET
hassl-3571	42	2	macroeconomic	macroeconomic	ADJ
hassl-3571	42	3	situation	situation	NOUN
hassl-3571	42	4	in	in	ADP
hassl-3571	42	5	iraq	iraq	PROPN
hassl-3571	42	6	as	as	ADP
hassl-3571	42	7	a	a	DET
hassl-3571	42	8	whole	whole	NOUN
hassl-3571	42	9	,	,	PUNCT
hassl-3571	42	10	as	as	ADV
hassl-3571	42	11	well	well	ADV
hassl-3571	42	12	as	as	ADP
hassl-3571	42	13	the	the	DET
hassl-3571	42	14	local	local	ADJ
hassl-3571	42	15	and	and	CCONJ
hassl-3571	42	16	global	global	ADJ
hassl-3571	42	17	environments	environment	NOUN
hassl-3571	42	18	,	,	PUNCT
hassl-3571	42	19	present	present	VERB
hassl-3571	42	20	a	a	DET
hassl-3571	42	21	multitude	multitude	NOUN
hassl-3571	42	22	of	of	ADP
hassl-3571	42	23	immediate	immediate	ADJ
hassl-3571	42	24	,	,	PUNCT
hassl-3571	42	25	medium	medium	ADJ
hassl-3571	42	26	-	-	PUNCT
hassl-3571	42	27	term	term	NOUN
hassl-3571	42	28	,	,	PUNCT
hassl-3571	42	29	and	and	CCONJ
hassl-3571	42	30	long	long	ADJ
hassl-3571	42	31	-	-	PUNCT
hassl-3571	42	32	term	term	NOUN
hassl-3571	42	33	challenges	challenge	NOUN
hassl-3571	42	34	for	for	ADP
hassl-3571	42	35	the	the	DET
hassl-3571	42	36	government	government	NOUN
hassl-3571	42	37	of	of	ADP
hassl-3571	42	38	kurdistan	kurdistan	PROPN
hassl-3571	42	39	region	region	NOUN
hassl-3571	42	40	(	(	PUNCT
hassl-3571	42	41	gkr	gkr	PROPN
hassl-3571	42	42	)	)	PUNCT
hassl-3571	42	43	(	(	PUNCT
hassl-3571	42	44	ghareb	ghareb	NOUN
hassl-3571	42	45	,	,	PUNCT
hassl-3571	42	46	2018	2018	NUM
hassl-3571	42	47	)	)	PUNCT
hassl-3571	42	48	.	.	PUNCT
hassl-3571	43	1	among	among	ADP
hassl-3571	43	2	these	these	DET
hassl-3571	43	3	challenges	challenge	NOUN
hassl-3571	43	4	are	be	AUX
hassl-3571	43	5	the	the	DET
hassl-3571	43	6	urgent	urgent	ADJ
hassl-3571	43	7	issues	issue	NOUN
hassl-3571	43	8	of	of	ADP
hassl-3571	43	9	coping	cope	VERB
hassl-3571	43	10	with	with	ADP
hassl-3571	43	11	a	a	DET
hassl-3571	43	12	severe	severe	ADJ
hassl-3571	43	13	fiscal	fiscal	ADJ
hassl-3571	43	14	crisis	crisis	NOUN
hassl-3571	43	15	,	,	PUNCT
hassl-3571	43	16	addressing	address	VERB
hassl-3571	43	17	security	security	NOUN
hassl-3571	43	18	concerns	concern	NOUN
hassl-3571	43	19	arising	arise	VERB
hassl-3571	43	20	from	from	ADP
hassl-3571	43	21	the	the	DET
hassl-3571	43	22	conflict	conflict	NOUN
hassl-3571	43	23	with	with	ADP
hassl-3571	43	24	the	the	DET
hassl-3571	43	25	islamic	islamic	ADJ
hassl-3571	43	26	state	state	NOUN
hassl-3571	43	27	of	of	ADP
hassl-3571	43	28	iraq	iraq	PROPN
hassl-3571	43	29	and	and	CCONJ
hassl-3571	43	30	syria	syria	PROPN
hassl-3571	43	31	(	(	PUNCT
hassl-3571	43	32	isis	isis	NOUN
hassl-3571	43	33	)	)	PUNCT
hassl-3571	43	34	,	,	PUNCT
hassl-3571	43	35	and	and	CCONJ
hassl-3571	43	36	managing	manage	VERB
hassl-3571	43	37	the	the	DET
hassl-3571	43	38	inflow	inflow	NOUN
hassl-3571	43	39	of	of	ADP
hassl-3571	43	40	syrian	syrian	ADJ
hassl-3571	43	41	refugees	refugee	NOUN
hassl-3571	43	42	and	and	CCONJ
hassl-3571	43	43	iraqi	iraqi	ADJ
hassl-3571	43	44	internally	internally	ADV
hassl-3571	43	45	displaced	displace	VERB
hassl-3571	43	46	people	people	NOUN
hassl-3571	43	47	(	(	PUNCT
hassl-3571	43	48	idps	idps	NOUN
hassl-3571	43	49	)	)	PUNCT
hassl-3571	43	50	in	in	ADP
hassl-3571	43	51	the	the	DET
hassl-3571	43	52	aftermath	aftermath	NOUN
hassl-3571	43	53	of	of	ADP
hassl-3571	43	54	the	the	DET
hassl-3571	43	55	conflict	conflict	NOUN
hassl-3571	43	56	.	.	PUNCT
hassl-3571	44	1	these	these	DET
hassl-3571	44	2	issues	issue	NOUN
hassl-3571	44	3	call	call	VERB
hassl-3571	44	4	for	for	ADP
hassl-3571	44	5	urgent	urgent	ADJ
hassl-3571	44	6	intervention	intervention	NOUN
hassl-3571	44	7	by	by	ADP
hassl-3571	44	8	the	the	DET
hassl-3571	44	9	kurdistan	kurdistan	PROPN
hassl-3571	44	10	regional	regional	ADJ
hassl-3571	44	11	government	government	NOUN
hassl-3571	44	12	(	(	PUNCT
hassl-3571	44	13	krg	krg	PROPN
hassl-3571	44	14	)	)	PUNCT
hassl-3571	44	15	,	,	PUNCT
hassl-3571	44	16	because	because	SCONJ
hassl-3571	44	17	if	if	SCONJ
hassl-3571	44	18	they	they	PRON
hassl-3571	44	19	are	be	AUX
hassl-3571	44	20	not	not	PART
hassl-3571	44	21	addressed	address	VERB
hassl-3571	44	22	and	and	CCONJ
hassl-3571	44	23	dealt	deal	VERB
hassl-3571	44	24	with	with	ADP
hassl-3571	44	25	appropriately	appropriately	ADV
hassl-3571	44	26	,	,	PUNCT
hassl-3571	44	27	their	their	PRON
hassl-3571	44	28	effects	effect	NOUN
hassl-3571	44	29	may	may	AUX
hassl-3571	44	30	be	be	AUX
hassl-3571	44	31	extensive	extensive	ADJ
hassl-3571	44	32	and	and	CCONJ
hassl-3571	44	33	global	global	ADJ
hassl-3571	44	34	.	.	PUNCT
hassl-3571	45	1	the	the	DET
hassl-3571	45	2	challenges	challenge	NOUN
hassl-3571	45	3	in	in	ADP
hassl-3571	45	4	the	the	DET
hassl-3571	45	5	medium	medium	NOUN
hassl-3571	45	6	to	to	ADP
hassl-3571	45	7	long	long	ADJ
hassl-3571	45	8	term	term	NOUN
hassl-3571	45	9	relate	relate	VERB
hassl-3571	45	10	to	to	ADP
hassl-3571	45	11	reducing	reduce	VERB
hassl-3571	45	12	reliance	reliance	NOUN
hassl-3571	45	13	on	on	ADP
hassl-3571	45	14	the	the	DET
hassl-3571	45	15	oil	oil	NOUN
hassl-3571	45	16	industry	industry	NOUN
hassl-3571	45	17	,	,	PUNCT
hassl-3571	45	18	diversifying	diversify	VERB
hassl-3571	45	19	the	the	DET
hassl-3571	45	20	region	region	NOUN
hassl-3571	45	21	's	's	PART
hassl-3571	45	22	economy	economy	NOUN
hassl-3571	45	23	to	to	PART
hassl-3571	45	24	support	support	VERB
hassl-3571	45	25	long	long	ADJ
hassl-3571	45	26	-	-	PUNCT
hassl-3571	45	27	term	term	NOUN
hassl-3571	45	28	private	private	ADJ
hassl-3571	45	29	-	-	PUNCT
hassl-3571	45	30	sector	sector	NOUN
hassl-3571	45	31	-	-	PUNCT
hassl-3571	45	32	driven	drive	VERB
hassl-3571	45	33	financial	financial	ADJ
hassl-3571	45	34	development	development	NOUN
hassl-3571	45	35	,	,	PUNCT
hassl-3571	45	36	and	and	CCONJ
hassl-3571	45	37	creating	create	VERB
hassl-3571	45	38	job	job	NOUN
hassl-3571	45	39	opportunities	opportunity	NOUN
hassl-3571	45	40	(	(	PUNCT
hassl-3571	45	41	ghareb	ghareb	NOUN
hassl-3571	45	42	,	,	PUNCT
hassl-3571	45	43	2018	2018	NUM
hassl-3571	45	44	)	)	PUNCT
hassl-3571	45	45	.	.	PUNCT
hassl-3571	46	1	krg	krg	PROPN
hassl-3571	46	2	,	,	PUNCT
hassl-3571	46	3	which	which	PRON
hassl-3571	46	4	includes	include	VERB
hassl-3571	46	5	the	the	DET
hassl-3571	46	6	governorates	governorate	NOUN
hassl-3571	46	7	of	of	ADP
hassl-3571	46	8	duhok	duhok	NOUN
hassl-3571	46	9	,	,	PUNCT
hassl-3571	46	10	erbil	erbil	PROPN
hassl-3571	46	11	,	,	PUNCT
hassl-3571	46	12	and	and	CCONJ
hassl-3571	46	13	sulaymaniyah	sulaymaniyah	NOUN
hassl-3571	46	14	,	,	PUNCT
hassl-3571	46	15	has	have	AUX
hassl-3571	46	16	made	make	VERB
hassl-3571	46	17	significant	significant	ADJ
hassl-3571	46	18	efforts	effort	NOUN
hassl-3571	46	19	t	t	X
hassl-3571	46	20	o	o	NOUN
hassl-3571	46	21	create	create	VERB
hassl-3571	46	22	a	a	DET
hassl-3571	46	23	suitable	suitable	ADJ
hassl-3571	46	24	environment	environment	NOUN
hassl-3571	46	25	for	for	ADP
hassl-3571	46	26	tourism	tourism	NOUN
hassl-3571	46	27	,	,	PUNCT
hassl-3571	46	28	aiming	aim	VERB
hassl-3571	46	29	to	to	PART
hassl-3571	46	30	improve	improve	VERB
hassl-3571	46	31	the	the	DET
hassl-3571	46	32	region	region	NOUN
hassl-3571	46	33	's	's	PART
hassl-3571	46	34	tourism	tourism	NOUN
hassl-3571	46	35	industry	industry	NOUN
hassl-3571	46	36	(	(	PUNCT
hassl-3571	46	37	talabi	talabi	NOUN
hassl-3571	46	38	,	,	PUNCT
hassl-3571	46	39	2015	2015	NUM
hassl-3571	46	40	)	)	PUNCT
hassl-3571	46	41	.	.	PUNCT
hassl-3571	47	1	a	a	DET
hassl-3571	47	2	good	good	ADJ
hassl-3571	47	3	example	example	NOUN
hassl-3571	47	4	of	of	ADP
hassl-3571	47	5	this	this	PRON
hassl-3571	47	6	,	,	PUNCT
hassl-3571	47	7	according	accord	VERB
hassl-3571	47	8	to	to	ADP
hassl-3571	47	9	the	the	DET
hassl-3571	47	10	author	author	NOUN
hassl-3571	47	11	,	,	PUNCT
hassl-3571	47	12	is	be	AUX
hassl-3571	47	13	the	the	DET
hassl-3571	47	14	hotel	hotel	NOUN
hassl-3571	47	15	industry	industry	NOUN
hassl-3571	47	16	,	,	PUNCT
hassl-3571	47	17	which	which	PRON
hassl-3571	47	18	is	be	AUX
hassl-3571	47	19	considered	consider	VERB
hassl-3571	47	20	one	one	NUM
hassl-3571	47	21	of	of	ADP
hassl-3571	47	22	the	the	DET
hassl-3571	47	23	most	most	ADV
hassl-3571	47	24	important	important	ADJ
hassl-3571	47	25	elements	element	NOUN
hassl-3571	47	26	in	in	ADP
hassl-3571	47	27	the	the	DET
hassl-3571	47	28	tourism	tourism	NOUN
hassl-3571	47	29	industry	industry	NOUN
hassl-3571	47	30	.	.	PUNCT
hassl-3571	48	1	compared	compare	VERB
hassl-3571	48	2	to	to	ADP
hassl-3571	48	3	2018	2018	NUM
hassl-3571	48	4	,	,	PUNCT
hassl-3571	48	5	kurdistan	kurdistan	ADJ
hassl-3571	48	6	region	region	NOUN
hassl-3571	48	7	today	today	NOUN
hassl-3571	48	8	contains	contain	VERB
hassl-3571	48	9	about	about	ADP
hassl-3571	48	10	405	405	NUM
hassl-3571	48	11	hotels	hotel	NOUN
hassl-3571	48	12	(	(	PUNCT
hassl-3571	48	13	an	an	DET
hassl-3571	48	14	increase	increase	NOUN
hassl-3571	48	15	of	of	ADP
hassl-3571	48	16	10	10	NUM
hassl-3571	48	17	%	%	NOUN
hassl-3571	48	18	)	)	PUNCT
hassl-3571	48	19	,	,	PUNCT
hassl-3571	48	20	214	214	NUM
hassl-3571	48	21	motels	motel	NOUN
hassl-3571	48	22	(	(	PUNCT
hassl-3571	48	23	an	an	DET
hassl-3571	48	24	increase	increase	NOUN
hassl-3571	48	25	of	of	ADP
hassl-3571	48	26	18	18	NUM
hassl-3571	48	27	%	%	NOUN
hassl-3571	48	28	)	)	PUNCT
hassl-3571	48	29	,	,	PUNCT
hassl-3571	48	30	and	and	CCONJ
hassl-3571	48	31	50	50	NUM
hassl-3571	48	32	tourist	tourist	NOUN
hassl-3571	48	33	villages	village	NOUN
hassl-3571	48	34	(	(	PUNCT
hassl-3571	48	35	an	an	DET
hassl-3571	48	36	increase	increase	NOUN
hassl-3571	48	37	of	of	ADP
hassl-3571	48	38	13	13	NUM
hassl-3571	48	39	%	%	NOUN
hassl-3571	48	40	)	)	PUNCT
hassl-3571	48	41	(	(	PUNCT
hassl-3571	48	42	al	al	PROPN
hassl-3571	48	43	-	-	PUNCT
hassl-3571	48	44	jaf	jaf	PROPN
hassl-3571	48	45	,	,	PUNCT
hassl-3571	48	46	ahmed	ahmed	PROPN
hassl-3571	48	47	,	,	PUNCT
hassl-3571	48	48	&	&	CCONJ
hassl-3571	48	49	faeq	faeq	PROPN
hassl-3571	48	50	,	,	PUNCT
hassl-3571	48	51	2020	2020	NUM
hassl-3571	48	52	)	)	PUNCT
hassl-3571	48	53	.	.	PUNCT
hassl-3571	49	1	the	the	DET
hassl-3571	49	2	kurdistan	kurdistan	PROPN
hassl-3571	49	3	region	region	NOUN
hassl-3571	49	4	's	's	PART
hassl-3571	49	5	service	service	NOUN
hassl-3571	49	6	economy	economy	NOUN
hassl-3571	49	7	is	be	AUX
hassl-3571	49	8	quickly	quickly	ADV
hassl-3571	49	9	increasing	increase	VERB
hassl-3571	49	10	,	,	PUNCT
hassl-3571	49	11	particularly	particularly	ADV
hassl-3571	49	12	in	in	ADP
hassl-3571	49	13	the	the	DET
hassl-3571	49	14	tourism	tourism	NOUN
hassl-3571	49	15	sector	sector	NOUN
hassl-3571	49	16	.	.	PUNCT
hassl-3571	50	1	in	in	ADP
hassl-3571	50	2	the	the	DET
hassl-3571	50	3	future	future	NOUN
hassl-3571	50	4	,	,	PUNCT
hassl-3571	50	5	the	the	DET
hassl-3571	50	6	kurdistan	kurdistan	PROPN
hassl-3571	50	7	region	region	NOUN
hassl-3571	50	8	's	's	PART
hassl-3571	50	9	economy	economy	NOUN
hassl-3571	50	10	may	may	AUX
hassl-3571	50	11	become	become	VERB
hassl-3571	50	12	increasingly	increasingly	ADV
hassl-3571	50	13	reliant	reliant	ADJ
hassl-3571	50	14	on	on	ADP
hassl-3571	50	15	tourism	tourism	NOUN
hassl-3571	50	16	;	;	PUNCT
hassl-3571	50	17	thus	thus	ADV
hassl-3571	50	18	,	,	PUNCT
hassl-3571	50	19	it	it	PRON
hassl-3571	50	20	is	be	AUX
hassl-3571	50	21	critical	critical	ADJ
hassl-3571	50	22	to	to	PART
hassl-3571	50	23	grow	grow	VERB
hassl-3571	50	24	this	this	DET
hassl-3571	50	25	industry	industry	NOUN
hassl-3571	50	26	,	,	PUNCT
hassl-3571	50	27	particularly	particularly	ADV
hassl-3571	50	28	hotel	hotel	NOUN
hassl-3571	50	29	logistics	logistic	NOUN
hassl-3571	50	30	management	management	NOUN
hassl-3571	50	31	.	.	PUNCT
hassl-3571	51	1	this	this	PRON
hassl-3571	51	2	is	be	AUX
hassl-3571	51	3	because	because	SCONJ
hassl-3571	51	4	hotels	hotel	NOUN
hassl-3571	51	5	are	be	AUX
hassl-3571	51	6	one	one	NUM
hassl-3571	51	7	of	of	ADP
hassl-3571	51	8	the	the	DET
hassl-3571	51	9	fastest	fast	ADV
hassl-3571	51	10	-	-	PUNCT
hassl-3571	51	11	expanding	expand	VERB
hassl-3571	51	12	sectors	sector	NOUN
hassl-3571	51	13	in	in	ADP
hassl-3571	51	14	the	the	DET
hassl-3571	51	15	tourist	tourist	NOUN
hassl-3571	51	16	industry	industry	NOUN
hassl-3571	51	17	,	,	PUNCT
hassl-3571	51	18	and	and	CCONJ
hassl-3571	51	19	they	they	PRON
hassl-3571	51	20	play	play	VERB
hassl-3571	51	21	a	a	DET
hassl-3571	51	22	crucial	crucial	ADJ
hassl-3571	51	23	role	role	NOUN
hassl-3571	51	24	in	in	ADP
hassl-3571	51	25	the	the	DET
hassl-3571	51	26	expansion	expansion	NOUN
hassl-3571	51	27	of	of	ADP
hassl-3571	51	28	tourism	tourism	NOUN
hassl-3571	51	29	in	in	ADP
hassl-3571	51	30	the	the	DET
hassl-3571	51	31	kurdistan	kurdistan	PROPN
hassl-3571	51	32	region	region	NOUN
hassl-3571	51	33	(	(	PUNCT
hassl-3571	51	34	abdulla	abdulla	PROPN
hassl-3571	51	35	,	,	PUNCT
hassl-3571	51	36	wirya	wirya	ADJ
hassl-3571	51	37	,	,	PUNCT
hassl-3571	51	38	&	&	CCONJ
hassl-3571	51	39	top	top	ADJ
hassl-3571	51	40	,	,	PUNCT
hassl-3571	51	41	2019	2019	NUM
hassl-3571	51	42	)	)	PUNCT
hassl-3571	51	43	.	.	PUNCT
hassl-3571	52	1	service	service	NOUN
hassl-3571	52	2	quality	quality	NOUN
hassl-3571	52	3	is	be	AUX
hassl-3571	52	4	considered	consider	VERB
hassl-3571	52	5	a	a	DET
hassl-3571	52	6	norm	norm	NOUN
hassl-3571	52	7	and	and	CCONJ
hassl-3571	52	8	has	have	AUX
hassl-3571	52	9	become	become	VERB
hassl-3571	52	10	a	a	DET
hassl-3571	52	11	principal	principal	ADJ
hassl-3571	52	12	procedure	procedure	NOUN
hassl-3571	52	13	for	for	ADP
hassl-3571	52	14	tourism	tourism	NOUN
hassl-3571	52	15	organisations	organisation	NOUN
hassl-3571	52	16	,	,	PUNCT
hassl-3571	52	17	a	a	DET
hassl-3571	52	18	separating	separate	VERB
hassl-3571	52	19	component	component	NOUN
hassl-3571	52	20	within	within	ADP
hassl-3571	52	21	an	an	DET
hassl-3571	52	22	intensively	intensively	ADV
hassl-3571	52	23	competitive	competitive	ADJ
hassl-3571	52	24	environment	environment	NOUN
hassl-3571	52	25	that	that	PRON
hassl-3571	52	26	wins	win	VERB
hassl-3571	52	27	in	in	ADP
hassl-3571	52	28	the	the	DET
hassl-3571	52	29	sector	sector	NOUN
hassl-3571	52	30	.	.	PUNCT
hassl-3571	53	1	for	for	ADP
hassl-3571	53	2	several	several	ADJ
hassl-3571	53	3	years	year	NOUN
hassl-3571	53	4	now	now	ADV
hassl-3571	53	5	,	,	PUNCT
hassl-3571	53	6	the	the	DET
hassl-3571	53	7	tourism	tourism	NOUN
hassl-3571	53	8	industry	industry	NOUN
hassl-3571	53	9	has	have	AUX
hassl-3571	53	10	been	be	AUX
hassl-3571	53	11	immersed	immerse	VERB
hassl-3571	53	12	in	in	ADP
hassl-3571	53	13	a	a	DET
hassl-3571	53	14	cycle	cycle	NOUN
hassl-3571	53	15	of	of	ADP
hassl-3571	53	16	progress	progress	NOUN
hassl-3571	53	17	that	that	PRON
hassl-3571	53	18	has	have	AUX
hassl-3571	53	19	elevated	elevate	VERB
hassl-3571	53	20	quality	quality	NOUN
hassl-3571	53	21	to	to	ADP
hassl-3571	53	22	the	the	DET
hassl-3571	53	23	top	top	NOUN
hassl-3571	53	24	of	of	ADP
hassl-3571	53	25	the	the	DET
hassl-3571	53	26	list	list	NOUN
hassl-3571	53	27	of	of	ADP
hassl-3571	53	28	priorities	priority	NOUN
hassl-3571	53	29	for	for	ADP
hassl-3571	53	30	both	both	PRON
hassl-3571	53	31	tourists	tourist	NOUN
hassl-3571	53	32	and	and	CCONJ
hassl-3571	53	33	tourism	tourism	NOUN
hassl-3571	53	34	associations	association	NOUN
hassl-3571	53	35	(	(	PUNCT
hassl-3571	53	36	batra	batra	PROPN
hassl-3571	53	37	&	&	CCONJ
hassl-3571	53	38	dahiya	dahiya	PROPN
hassl-3571	53	39	,	,	PUNCT
hassl-3571	53	40	2018	2018	NUM
hassl-3571	53	41	)	)	PUNCT
hassl-3571	53	42	.	.	PUNCT
hassl-3571	54	1	in	in	ADP
hassl-3571	54	2	this	this	DET
hassl-3571	54	3	specific	specific	ADJ
hassl-3571	54	4	situation	situation	NOUN
hassl-3571	54	5	,	,	PUNCT
hassl-3571	54	6	the	the	DET
hassl-3571	54	7	quality	quality	NOUN
hassl-3571	54	8	of	of	ADP
hassl-3571	54	9	services	service	NOUN
hassl-3571	54	10	implies	imply	VERB
hassl-3571	54	11	possessing	possess	VERB
hassl-3571	54	12	a	a	DET
hassl-3571	54	13	key	key	ADJ
hassl-3571	54	14	area	area	NOUN
hassl-3571	54	15	related	relate	VERB
hassl-3571	54	16	to	to	ADP
hassl-3571	54	17	the	the	DET
hassl-3571	54	18	progressions	progression	NOUN
hassl-3571	54	19	that	that	PRON
hassl-3571	54	20	have	have	AUX
hassl-3571	54	21	been	be	AUX
hassl-3571	54	22	occurring	occur	VERB
hassl-3571	54	23	in	in	ADP
hassl-3571	54	24	the	the	DET
hassl-3571	54	25	life	life	NOUN
hassl-3571	54	26	of	of	ADP
hassl-3571	54	27	society	society	NOUN
hassl-3571	54	28	,	,	PUNCT
hassl-3571	54	29	which	which	PRON
hassl-3571	54	30	has	have	AUX
hassl-3571	54	31	become	become	VERB
hassl-3571	54	32	a	a	DET
hassl-3571	54	33	competitive	competitive	ADJ
hassl-3571	54	34	factor	factor	NOUN
hassl-3571	54	35	for	for	ADP
hassl-3571	54	36	little	little	ADJ
hassl-3571	54	37	and	and	CCONJ
hassl-3571	54	38	medium	medium	ADJ
hassl-3571	54	39	-	-	PUNCT
hassl-3571	54	40	sized	sized	ADJ
hassl-3571	54	41	organisations	organisation	NOUN
hassl-3571	54	42	.	.	PUNCT
hassl-3571	55	1	this	this	PRON
hassl-3571	55	2	further	far	ADV
hassl-3571	55	3	advances	advance	VERB
hassl-3571	55	4	the	the	DET
hassl-3571	55	5	utilisation	utilisation	NOUN
hassl-3571	55	6	of	of	ADP
hassl-3571	55	7	instruments	instrument	NOUN
hassl-3571	55	8	or	or	CCONJ
hassl-3571	55	9	devices	device	NOUN
hassl-3571	55	10	that	that	PRON
hassl-3571	55	11	ensure	ensure	VERB
hassl-3571	55	12	quality	quality	NOUN
hassl-3571	55	13	,	,	PUNCT
hassl-3571	55	14	which	which	PRON
hassl-3571	55	15	must	must	AUX
hassl-3571	55	16	be	be	AUX
hassl-3571	55	17	accomplished	accomplish	VERB
hassl-3571	55	18	in	in	ADP
hassl-3571	55	19	a	a	DET
hassl-3571	55	20	steady	steady	ADJ
hassl-3571	55	21	,	,	PUNCT
hassl-3571	55	22	deliberate	deliberate	ADJ
hassl-3571	55	23	,	,	PUNCT
hassl-3571	55	24	and	and	CCONJ
hassl-3571	55	25	consistent	consistent	ADJ
hassl-3571	55	26	manner	manner	NOUN
hassl-3571	55	27	through	through	ADP
hassl-3571	55	28	appropriate	appropriate	ADJ
hassl-3571	55	29	management	management	NOUN
hassl-3571	55	30	(	(	PUNCT
hassl-3571	55	31	ali	ali	PROPN
hassl-3571	55	32	et	et	PROPN
hassl-3571	55	33	al	al	PROPN
hassl-3571	55	34	.	.	PROPN
hassl-3571	55	35	,	,	PUNCT
hassl-3571	55	36	2021	2021	NUM
hassl-3571	55	37	)	)	PUNCT
hassl-3571	55	38	.	.	PUNCT
hassl-3571	56	1	the	the	DET
hassl-3571	56	2	hotels	hotel	NOUN
hassl-3571	56	3	in	in	ADP
hassl-3571	56	4	the	the	DET
hassl-3571	56	5	kurdistan	kurdistan	PROPN
hassl-3571	56	6	region	region	NOUN
hassl-3571	56	7	provide	provide	VERB
hassl-3571	56	8	lower	low	ADJ
hassl-3571	56	9	-	-	PUNCT
hassl-3571	56	10	quality	quality	NOUN
hassl-3571	56	11	services	service	NOUN
hassl-3571	56	12	than	than	ADP
hassl-3571	56	13	hotels	hotel	NOUN
hassl-3571	56	14	with	with	ADP
hassl-3571	56	15	the	the	DET
hassl-3571	56	16	same	same	ADJ
hassl-3571	56	17	degree	degree	NOUN
hassl-3571	56	18	in	in	ADP
hassl-3571	56	19	other	other	ADJ
hassl-3571	56	20	parts	part	NOUN
hassl-3571	56	21	of	of	ADP
hassl-3571	56	22	iraq	iraq	PROPN
hassl-3571	56	23	.	.	PUNCT
hassl-3571	57	1	anwar	anwar	PROPN
hassl-3571	57	2	(	(	PUNCT
hassl-3571	57	3	2017	2017	NUM
hassl-3571	57	4	)	)	PUNCT
hassl-3571	57	5	demonstrates	demonstrate	VERB
hassl-3571	57	6	that	that	SCONJ
hassl-3571	57	7	hotel	hotel	NOUN
hassl-3571	57	8	management	management	NOUN
hassl-3571	57	9	personnel	personnel	NOUN
hassl-3571	57	10	provide	provide	VERB
hassl-3571	57	11	substandard	substandard	ADJ
hassl-3571	57	12	services	service	NOUN
hassl-3571	57	13	compared	compare	VERB
hassl-3571	57	14	to	to	ADP
hassl-3571	57	15	their	their	PRON
hassl-3571	57	16	competitors	competitor	NOUN
hassl-3571	57	17	.	.	PUNCT
hassl-3571	58	1	according	accord	VERB
hassl-3571	58	2	to	to	ADP
hassl-3571	58	3	the	the	DET
hassl-3571	58	4	inspection	inspection	NOUN
hassl-3571	58	5	committee	committee	NOUN
hassl-3571	58	6	report	report	NOUN
hassl-3571	58	7	of	of	ADP
hassl-3571	58	8	the	the	DET
hassl-3571	58	9	general	general	ADJ
hassl-3571	58	10	authority	authority	NOUN
hassl-3571	58	11	for	for	ADP
hassl-3571	58	12	tourism	tourism	NOUN
hassl-3571	58	13	in	in	ADP
hassl-3571	58	14	duhok	duhok	NOUN
hassl-3571	58	15	governorate	governorate	PROPN
hassl-3571	58	16	,	,	PUNCT
hassl-3571	58	17	some	some	PRON
hassl-3571	58	18	of	of	ADP
hassl-3571	58	19	the	the	DET
hassl-3571	58	20	hotels	hotel	NOUN
hassl-3571	58	21	in	in	ADP
hassl-3571	58	22	the	the	DET
hassl-3571	58	23	city	city	NOUN
hassl-3571	58	24	have	have	VERB
hassl-3571	58	25	deficiencies	deficiency	NOUN
hassl-3571	58	26	in	in	ADP
hassl-3571	58	27	the	the	DET
hassl-3571	58	28	dimensions	dimension	NOUN
hassl-3571	58	29	of	of	ADP
hassl-3571	58	30	the	the	DET
hassl-3571	58	31	quality	quality	NOUN
hassl-3571	58	32	of	of	ADP
hassl-3571	58	33	hotel	hotel	NOUN
hassl-3571	58	34	services	service	NOUN
hassl-3571	58	35	provided	provide	VERB
hassl-3571	58	36	to	to	ADP
hassl-3571	58	37	customers	customer	NOUN
hassl-3571	58	38	,	,	PUNCT
hassl-3571	58	39	as	as	SCONJ
hassl-3571	58	40	the	the	DET
hassl-3571	58	41	report	report	NOUN
hassl-3571	58	42	is	be	AUX
hassl-3571	58	43	expected	expect	VERB
hassl-3571	58	44	to	to	PART
hassl-3571	58	45	pay	pay	VERB
hassl-3571	58	46	more	more	ADJ
hassl-3571	58	47	attention	attention	NOUN
hassl-3571	58	48	t	t	NOUN
hassl-3571	58	49	o	o	NOUN
hassl-3571	58	50	the	the	DET
hassl-3571	58	51	hotel	hotel	NOUN
hassl-3571	58	52	's	's	PART
hassl-3571	58	53	cleanliness	cleanliness	NOUN
hassl-3571	58	54	.	.	PUNCT
hassl-3571	59	1	humanities	humanity	NOUN
hassl-3571	59	2	and	and	CCONJ
hassl-3571	59	3	social	social	ADJ
hassl-3571	59	4	sciences	science	NOUN
hassl-3571	59	5	letters	letter	NOUN
hassl-3571	59	6	,	,	PUNCT
hassl-3571	59	7	2023	2023	NUM
hassl-3571	59	8	,	,	PUNCT
hassl-3571	59	9	11(4	11(4	NUM
hassl-3571	59	10	):	):	PUNCT
hassl-3571	59	11	502	502	NUM
hassl-3571	59	12	-	-	SYM
hassl-3571	59	13	518	518	NUM
hassl-3571	59	14	504	504	NUM
hassl-3571	59	15	©	©	PROPN
hassl-3571	59	16	2023	2023	NUM
hassl-3571	59	17	conscientia	conscientia	PROPN
hassl-3571	59	18	beam	beam	PROPN
hassl-3571	59	19	.	.	PUNCT
hassl-3571	60	1	all	all	DET
hassl-3571	60	2	rights	right	NOUN
hassl-3571	60	3	reserved	reserve	VERB
hassl-3571	60	4	.	.	PUNCT
hassl-3571	61	1	this	this	DET
hassl-3571	61	2	comparison	comparison	NOUN
hassl-3571	61	3	has	have	VERB
hassl-3571	61	4	an	an	DET
hassl-3571	61	5	impact	impact	NOUN
hassl-3571	61	6	on	on	ADP
hassl-3571	61	7	how	how	SCONJ
hassl-3571	61	8	well	well	ADV
hassl-3571	61	9	the	the	DET
hassl-3571	61	10	hotel	hotel	NOUN
hassl-3571	61	11	's	's	PART
hassl-3571	61	12	visitors	visitor	NOUN
hassl-3571	61	13	perceive	perceive	VERB
hassl-3571	61	14	the	the	DET
hassl-3571	61	15	quality	quality	NOUN
hassl-3571	61	16	of	of	ADP
hassl-3571	61	17	its	its	PRON
hassl-3571	61	18	services	service	NOUN
hassl-3571	61	19	.	.	PUNCT
hassl-3571	62	1	ali	ali	PROPN
hassl-3571	62	2	,	,	PUNCT
hassl-3571	62	3	mohammad	mohammad	PROPN
hassl-3571	62	4	,	,	PUNCT
hassl-3571	62	5	and	and	CCONJ
hassl-3571	62	6	ramadhan	ramadhan	PROPN
hassl-3571	62	7	(	(	PUNCT
hassl-3571	62	8	2020	2020	NUM
hassl-3571	62	9	)	)	PUNCT
hassl-3571	62	10	demonstrated	demonstrate	VERB
hassl-3571	62	11	that	that	SCONJ
hassl-3571	62	12	4and	4and	PROPN
hassl-3571	62	13	5	5	NUM
hassl-3571	62	14	-	-	PUNCT
hassl-3571	62	15	star	star	NOUN
hassl-3571	62	16	hotels	hotel	NOUN
hassl-3571	62	17	in	in	ADP
hassl-3571	62	18	erbil	erbil	PROPN
hassl-3571	62	19	and	and	CCONJ
hassl-3571	62	20	duhok	duhok	NOUN
hassl-3571	62	21	governorates	governorate	NOUN
hassl-3571	62	22	have	have	VERB
hassl-3571	62	23	a	a	DET
hassl-3571	62	24	low	low	ADJ
hassl-3571	62	25	level	level	NOUN
hassl-3571	62	26	of	of	ADP
hassl-3571	62	27	marketing	marketing	NOUN
hassl-3571	62	28	activity	activity	NOUN
hassl-3571	62	29	and	and	CCONJ
hassl-3571	62	30	service	service	NOUN
hassl-3571	62	31	quality	quality	NOUN
hassl-3571	62	32	.	.	PUNCT
hassl-3571	63	1	the	the	DET
hassl-3571	63	2	key	key	ADJ
hassl-3571	63	3	factors	factor	NOUN
hassl-3571	63	4	that	that	PRON
hassl-3571	63	5	made	make	VERB
hassl-3571	63	6	market	market	NOUN
hassl-3571	63	7	control	control	NOUN
hassl-3571	63	8	extremely	extremely	ADV
hassl-3571	63	9	challenging	challenging	ADJ
hassl-3571	63	10	were	be	AUX
hassl-3571	63	11	the	the	DET
hassl-3571	63	12	fierce	fierce	ADJ
hassl-3571	63	13	competition	competition	NOUN
hassl-3571	63	14	among	among	ADP
hassl-3571	63	15	hotels	hotel	NOUN
hassl-3571	63	16	,	,	PUNCT
hassl-3571	63	17	namely	namely	ADV
hassl-3571	63	18	the	the	DET
hassl-3571	63	19	emergence	emergence	NOUN
hassl-3571	63	20	of	of	ADP
hassl-3571	63	21	new	new	ADJ
hassl-3571	63	22	services	service	NOUN
hassl-3571	63	23	,	,	PUNCT
hassl-3571	63	24	the	the	DET
hassl-3571	63	25	shortening	shortening	NOUN
hassl-3571	63	26	of	of	ADP
hassl-3571	63	27	their	their	PRON
hassl-3571	63	28	life	life	NOUN
hassl-3571	63	29	cycles	cycle	NOUN
hassl-3571	63	30	,	,	PUNCT
hassl-3571	63	31	and	and	CCONJ
hassl-3571	63	32	the	the	DET
hassl-3571	63	33	expansion	expansion	NOUN
hassl-3571	63	34	of	of	ADP
hassl-3571	63	35	customer	customer	NOUN
hassl-3571	63	36	offerings	offering	NOUN
hassl-3571	63	37	.	.	PUNCT
hassl-3571	64	1	as	as	SCONJ
hassl-3571	64	2	new	new	ADJ
hassl-3571	64	3	administrative	administrative	ADJ
hassl-3571	64	4	,	,	PUNCT
hassl-3571	64	5	regulatory	regulatory	ADJ
hassl-3571	64	6	,	,	PUNCT
hassl-3571	64	7	and	and	CCONJ
hassl-3571	64	8	marketing	marketing	NOUN
hassl-3571	64	9	ideas	idea	NOUN
hassl-3571	64	10	must	must	AUX
hassl-3571	64	11	be	be	AUX
hassl-3571	64	12	adopted	adopt	VERB
hassl-3571	64	13	,	,	PUNCT
hassl-3571	64	14	the	the	DET
hassl-3571	64	15	organisations	organisation	NOUN
hassl-3571	64	16	'	'	PART
hassl-3571	64	17	chances	chance	NOUN
hassl-3571	64	18	of	of	ADP
hassl-3571	64	19	survival	survival	NOUN
hassl-3571	64	20	keep	keep	VERB
hassl-3571	64	21	getting	get	VERB
hassl-3571	64	22	worse	bad	ADJ
hassl-3571	64	23	.	.	PUNCT
hassl-3571	65	1	the	the	DET
hassl-3571	65	2	new	new	ADJ
hassl-3571	65	3	adoption	adoption	NOUN
hassl-3571	65	4	is	be	AUX
hassl-3571	65	5	intended	intend	VERB
hassl-3571	65	6	to	to	PART
hassl-3571	65	7	overcome	overcome	VERB
hassl-3571	65	8	challenges	challenge	NOUN
hassl-3571	65	9	,	,	PUNCT
hassl-3571	65	10	achieve	achieve	VERB
hassl-3571	65	11	sustainable	sustainable	ADJ
hassl-3571	65	12	competitive	competitive	ADJ
hassl-3571	65	13	advantage	advantage	NOUN
hassl-3571	65	14	,	,	PUNCT
hassl-3571	65	15	gain	gain	VERB
hassl-3571	65	16	new	new	ADJ
hassl-3571	65	17	clients	client	NOUN
hassl-3571	65	18	,	,	PUNCT
hassl-3571	65	19	boost	boost	NOUN
hassl-3571	65	20	client	client	NOUN
hassl-3571	65	21	sat	sit	VERB
hassl-3571	65	22	isfaction	isfaction	NOUN
hassl-3571	65	23	,	,	PUNCT
hassl-3571	65	24	keep	keep	VERB
hassl-3571	65	25	clients	client	NOUN
hassl-3571	65	26	,	,	PUNCT
hassl-3571	65	27	cultivate	cultivate	VERB
hassl-3571	65	28	clients	client	NOUN
hassl-3571	65	29	'	'	PART
hassl-3571	65	30	loyalty	loyalty	NOUN
hassl-3571	65	31	in	in	ADP
hassl-3571	65	32	various	various	ADJ
hassl-3571	65	33	ways	way	NOUN
hassl-3571	65	34	,	,	PUNCT
hassl-3571	65	35	and	and	CCONJ
hassl-3571	65	36	build	build	VERB
hassl-3571	65	37	a	a	DET
hassl-3571	65	38	foundation	foundation	NOUN
hassl-3571	65	39	of	of	ADP
hassl-3571	65	40	long	long	ADJ
hassl-3571	65	41	-	-	PUNCT
hassl-3571	65	42	term	term	NOUN
hassl-3571	65	43	client	client	NOUN
hassl-3571	65	44	relationships	relationship	NOUN
hassl-3571	65	45	(	(	PUNCT
hassl-3571	65	46	ali	ali	PROPN
hassl-3571	65	47	et	et	PROPN
hassl-3571	65	48	al	al	PROPN
hassl-3571	65	49	.	.	PROPN
hassl-3571	65	50	,	,	PUNCT
hassl-3571	65	51	2020	2020	NUM
hassl-3571	65	52	)	)	PUNCT
hassl-3571	65	53	.	.	PUNCT
hassl-3571	66	1	accordingly	accordingly	ADV
hassl-3571	66	2	,	,	PUNCT
hassl-3571	66	3	sca	sca	PROPN
hassl-3571	66	4	in	in	ADP
hassl-3571	66	5	the	the	DET
hassl-3571	66	6	field	field	NOUN
hassl-3571	66	7	of	of	ADP
hassl-3571	66	8	accommodation	accommodation	NOUN
hassl-3571	66	9	for	for	ADP
hassl-3571	66	10	hotel	hotel	NOUN
hassl-3571	66	11	companies	company	NOUN
hassl-3571	66	12	comes	come	VERB
hassl-3571	66	13	from	from	ADP
hassl-3571	66	14	effective	effective	ADJ
hassl-3571	66	15	resources	resource	NOUN
hassl-3571	66	16	and	and	CCONJ
hassl-3571	66	17	service	service	NOUN
hassl-3571	66	18	quality	quality	NOUN
hassl-3571	66	19	management	management	NOUN
hassl-3571	66	20	(	(	PUNCT
hassl-3571	66	21	evans	evans	PROPN
hassl-3571	66	22	,	,	PUNCT
hassl-3571	66	23	2016	2016	NUM
hassl-3571	66	24	;	;	PUNCT
hassl-3571	66	25	hossain	hossain	PROPN
hassl-3571	66	26	,	,	PUNCT
hassl-3571	66	27	kannan	kannan	PROPN
hassl-3571	66	28	,	,	PUNCT
hassl-3571	66	29	&	&	CCONJ
hassl-3571	66	30	raman	raman	PROPN
hassl-3571	66	31	nair	nair	NOUN
hassl-3571	66	32	,	,	PUNCT
hassl-3571	66	33	2021	2021	NUM
hassl-3571	66	34	)	)	PUNCT
hassl-3571	66	35	.	.	PUNCT
hassl-3571	67	1	consequently	consequently	ADV
hassl-3571	67	2	,	,	PUNCT
hassl-3571	67	3	there	there	PRON
hassl-3571	67	4	is	be	VERB
hassl-3571	67	5	a	a	DET
hassl-3571	67	6	need	need	NOUN
hassl-3571	67	7	to	to	PART
hassl-3571	67	8	conduct	conduct	VERB
hassl-3571	67	9	a	a	DET
hassl-3571	67	10	study	study	NOUN
hassl-3571	67	11	between	between	ADP
hassl-3571	67	12	them	they	PRON
hassl-3571	67	13	in	in	ADP
hassl-3571	67	14	order	order	NOUN
hassl-3571	67	15	to	to	PART
hassl-3571	67	16	find	find	VERB
hassl-3571	67	17	out	out	ADP
hassl-3571	67	18	the	the	DET
hassl-3571	67	19	best	good	ADJ
hassl-3571	67	20	effect	effect	NOUN
hassl-3571	67	21	and	and	CCONJ
hassl-3571	67	22	develop	develop	VERB
hassl-3571	67	23	hotel	hotel	NOUN
hassl-3571	67	24	sq	sq	INTJ
hassl-3571	67	25	in	in	ADP
hassl-3571	67	26	the	the	DET
hassl-3571	67	27	kurdistan	kurdistan	PROPN
hassl-3571	67	28	region	region	NOUN
hassl-3571	67	29	to	to	PART
hassl-3571	67	30	achieve	achieve	VERB
hassl-3571	67	31	sca	sca	PROPN
hassl-3571	67	32	.	.	PUNCT
hassl-3571	68	1	in	in	ADP
hassl-3571	68	2	general	general	ADJ
hassl-3571	68	3	,	,	PUNCT
hassl-3571	68	4	few	few	ADJ
hassl-3571	68	5	studies	study	NOUN
hassl-3571	68	6	have	have	AUX
hassl-3571	68	7	investigated	investigate	VERB
hassl-3571	68	8	the	the	DET
hassl-3571	68	9	relationship	relationship	NOUN
hassl-3571	68	10	between	between	ADP
hassl-3571	68	11	service	service	NOUN
hassl-3571	68	12	quality	quality	NOUN
hassl-3571	68	13	and	and	CCONJ
hassl-3571	68	14	competitive	competitive	ADJ
hassl-3571	68	15	advantage	advantage	NOUN
hassl-3571	68	16	in	in	ADP
hassl-3571	68	17	the	the	DET
hassl-3571	68	18	logistics	logistic	NOUN
hassl-3571	68	19	and	and	CCONJ
hassl-3571	68	20	supply	supply	NOUN
hassl-3571	68	21	chain	chain	NOUN
hassl-3571	68	22	management	management	NOUN
hassl-3571	68	23	industries	industry	NOUN
hassl-3571	68	24	,	,	PUNCT
hassl-3571	68	25	and	and	CCONJ
hassl-3571	68	26	only	only	ADV
hassl-3571	68	27	a	a	DET
hassl-3571	68	28	few	few	ADJ
hassl-3571	68	29	have	have	AUX
hassl-3571	68	30	focused	focus	VERB
hassl-3571	68	31	on	on	ADP
hassl-3571	68	32	logistics	logistic	NOUN
hassl-3571	68	33	service	service	NOUN
hassl-3571	68	34	providers	provider	NOUN
hassl-3571	68	35	(	(	PUNCT
hassl-3571	68	36	lsps	lsps	NOUN
hassl-3571	68	37	)	)	PUNCT
hassl-3571	68	38	(	(	PUNCT
hassl-3571	68	39	kusumadewi	kusumadewi	NOUN
hassl-3571	68	40	&	&	CCONJ
hassl-3571	68	41	karyono	karyono	PROPN
hassl-3571	68	42	,	,	PUNCT
hassl-3571	68	43	2019	2019	NUM
hassl-3571	68	44	;	;	PUNCT
hassl-3571	68	45	sweis	sweis	PROPN
hassl-3571	68	46	,	,	PUNCT
hassl-3571	68	47	elian	elian	ADJ
hassl-3571	68	48	,	,	PUNCT
hassl-3571	68	49	alawneh	alawneh	ADJ
hassl-3571	68	50	,	,	PUNCT
hassl-3571	68	51	&	&	CCONJ
hassl-3571	68	52	sweis	sweis	PROPN
hassl-3571	68	53	,	,	PUNCT
hassl-3571	68	54	2018	2018	NUM
hassl-3571	68	55	)	)	PUNCT
hassl-3571	68	56	.	.	PUNCT
hassl-3571	69	1	furthermore	furthermore	ADV
hassl-3571	69	2	,	,	PUNCT
hassl-3571	69	3	according	accord	VERB
hassl-3571	69	4	to	to	ADP
hassl-3571	69	5	studies	study	NOUN
hassl-3571	69	6	conducted	conduct	VERB
hassl-3571	69	7	by	by	ADP
hassl-3571	69	8	gupta	gupta	PROPN
hassl-3571	69	9	et	et	PROPN
hassl-3571	69	10	al	al	PROPN
hassl-3571	69	11	.	.	PROPN
hassl-3571	70	1	(	(	PUNCT
hassl-3571	70	2	2018	2018	NUM
hassl-3571	70	3	)	)	PUNCT
hassl-3571	70	4	and	and	CCONJ
hassl-3571	70	5	jusoha	jusoha	PROPN
hassl-3571	70	6	and	and	CCONJ
hassl-3571	70	7	azizb	azizb	PROPN
hassl-3571	70	8	(	(	PUNCT
hassl-3571	70	9	2019	2019	NUM
hassl-3571	70	10	)	)	PUNCT
hassl-3571	70	11	,	,	PUNCT
hassl-3571	70	12	the	the	DET
hassl-3571	70	13	views	view	NOUN
hassl-3571	70	14	of	of	ADP
hassl-3571	70	15	the	the	DET
hassl-3571	70	16	lsps	lsp	NOUN
hassl-3571	70	17	are	be	AUX
hassl-3571	70	18	completely	completely	ADV
hassl-3571	70	19	ignored	ignore	VERB
hassl-3571	70	20	,	,	PUNCT
hassl-3571	70	21	which	which	PRON
hassl-3571	70	22	are	be	AUX
hassl-3571	70	23	the	the	DET
hassl-3571	70	24	fundamental	fundamental	ADJ
hassl-3571	70	25	control	control	NOUN
hassl-3571	70	26	in	in	ADP
hassl-3571	70	27	the	the	DET
hassl-3571	70	28	service	service	NOUN
hassl-3571	70	29	industry	industry	NOUN
hassl-3571	70	30	's	's	PART
hassl-3571	70	31	machinery	machinery	NOUN
hassl-3571	70	32	and	and	CCONJ
hassl-3571	70	33	have	have	VERB
hassl-3571	70	34	the	the	DET
hassl-3571	70	35	best	good	ADJ
hassl-3571	70	36	view	view	NOUN
hassl-3571	70	37	of	of	ADP
hassl-3571	70	38	this	this	DET
hassl-3571	70	39	significant	significant	ADJ
hassl-3571	70	40	factor	factor	NOUN
hassl-3571	70	41	as	as	SCONJ
hassl-3571	70	42	they	they	PRON
hassl-3571	70	43	are	be	AUX
hassl-3571	70	44	responsible	responsible	ADJ
hassl-3571	70	45	for	for	ADP
hassl-3571	70	46	managing	manage	VERB
hassl-3571	70	47	employees	employee	NOUN
hassl-3571	70	48	,	,	PUNCT
hassl-3571	70	49	planning	planning	NOUN
hassl-3571	70	50	,	,	PUNCT
hassl-3571	70	51	marketing	marketing	NOUN
hassl-3571	70	52	,	,	PUNCT
hassl-3571	70	53	coordinating	coordinating	NOUN
hassl-3571	70	54	,	,	PUNCT
hassl-3571	70	55	and	and	CCONJ
hassl-3571	70	56	administering	administer	VERB
hassl-3571	70	57	services	service	NOUN
hassl-3571	70	58	.	.	PUNCT
hassl-3571	71	1	indeed	indeed	ADV
hassl-3571	71	2	,	,	PUNCT
hassl-3571	71	3	it	it	PRON
hassl-3571	71	4	is	be	AUX
hassl-3571	71	5	critical	critical	ADJ
hassl-3571	71	6	to	to	PART
hassl-3571	71	7	conduct	conduct	VERB
hassl-3571	71	8	research	research	NOUN
hassl-3571	71	9	on	on	ADP
hassl-3571	71	10	lsps	lsp	NOUN
hassl-3571	71	11	at	at	ADP
hassl-3571	71	12	various	various	ADJ
hassl-3571	71	13	levels	level	NOUN
hassl-3571	71	14	in	in	ADP
hassl-3571	71	15	order	order	NOUN
hassl-3571	71	16	to	to	PART
hassl-3571	71	17	find	find	VERB
hassl-3571	71	18	the	the	DET
hassl-3571	71	19	most	most	ADV
hassl-3571	71	20	important	important	ADJ
hassl-3571	71	21	factors	factor	NOUN
hassl-3571	71	22	that	that	PRON
hassl-3571	71	23	contribute	contribute	VERB
hassl-3571	71	24	to	to	ADP
hassl-3571	71	25	competitive	competitive	ADJ
hassl-3571	71	26	advantage	advantage	NOUN
hassl-3571	71	27	in	in	ADP
hassl-3571	71	28	the	the	DET
hassl-3571	71	29	hotel	hotel	NOUN
hassl-3571	71	30	industry	industry	NOUN
hassl-3571	71	31	.	.	PUNCT
hassl-3571	72	1	in	in	ADP
hassl-3571	72	2	any	any	DET
hassl-3571	72	3	profitable	profitable	ADJ
hassl-3571	72	4	hotel	hotel	NOUN
hassl-3571	72	5	establishment	establishment	NOUN
hassl-3571	72	6	,	,	PUNCT
hassl-3571	72	7	the	the	DET
hassl-3571	72	8	main	main	ADJ
hassl-3571	72	9	concern	concern	NOUN
hassl-3571	72	10	is	be	AUX
hassl-3571	72	11	how	how	SCONJ
hassl-3571	72	12	to	to	PART
hassl-3571	72	13	provide	provide	VERB
hassl-3571	72	14	high	high	ADJ
hassl-3571	72	15	-	-	PUNCT
hassl-3571	72	16	quality	quality	NOUN
hassl-3571	72	17	offers	offer	NOUN
hassl-3571	72	18	,	,	PUNCT
hassl-3571	72	19	manage	manage	VERB
hassl-3571	72	20	services	service	NOUN
hassl-3571	72	21	effectively	effectively	ADV
hassl-3571	72	22	,	,	PUNCT
hassl-3571	72	23	and	and	CCONJ
hassl-3571	72	24	maintain	maintain	VERB
hassl-3571	72	25	the	the	DET
hassl-3571	72	26	hotel	hotel	NOUN
hassl-3571	72	27	firms	firm	NOUN
hassl-3571	72	28	'	'	PART
hassl-3571	72	29	competitive	competitive	ADJ
hassl-3571	72	30	edge	edge	NOUN
hassl-3571	72	31	,	,	PUNCT
hassl-3571	72	32	which	which	PRON
hassl-3571	72	33	represents	represent	VERB
hassl-3571	72	34	a	a	DET
hassl-3571	72	35	significant	significant	ADJ
hassl-3571	72	36	challenge	challenge	NOUN
hassl-3571	72	37	for	for	ADP
hassl-3571	72	38	all	all	DET
hassl-3571	72	39	managers	manager	NOUN
hassl-3571	72	40	in	in	ADP
hassl-3571	72	41	the	the	DET
hassl-3571	72	42	highly	highly	ADV
hassl-3571	72	43	competitive	competitive	ADJ
hassl-3571	72	44	hotel	hotel	NOUN
hassl-3571	72	45	industry	industry	NOUN
hassl-3571	72	46	.	.	PUNCT
hassl-3571	73	1	kukanja	kukanja	NOUN
hassl-3571	73	2	and	and	CCONJ
hassl-3571	73	3	planinc	planinc	PROPN
hassl-3571	73	4	(	(	PUNCT
hassl-3571	73	5	2020	2020	NUM
hassl-3571	73	6	)	)	PUNCT
hassl-3571	73	7	reported	report	VERB
hassl-3571	73	8	that	that	SCONJ
hassl-3571	73	9	managers	manager	NOUN
hassl-3571	73	10	must	must	AUX
hassl-3571	73	11	have	have	VERB
hassl-3571	73	12	a	a	DET
hassl-3571	73	13	strong	strong	ADJ
hassl-3571	73	14	understanding	understanding	NOUN
hassl-3571	73	15	of	of	ADP
hassl-3571	73	16	the	the	DET
hassl-3571	73	17	operational	operational	ADJ
hassl-3571	73	18	effectiveness	effectiveness	NOUN
hassl-3571	73	19	and	and	CCONJ
hassl-3571	73	20	quality	quality	NOUN
hassl-3571	73	21	assurance	assurance	NOUN
hassl-3571	73	22	standards	standard	NOUN
hassl-3571	73	23	required	require	VERB
hassl-3571	73	24	to	to	PART
hassl-3571	73	25	meet	meet	VERB
hassl-3571	73	26	customer	customer	NOUN
hassl-3571	73	27	expectations	expectation	NOUN
hassl-3571	73	28	and	and	CCONJ
hassl-3571	73	29	generate	generate	VERB
hassl-3571	73	30	profits	profit	NOUN
hassl-3571	73	31	.	.	PUNCT
hassl-3571	74	1	moreover	moreover	ADV
hassl-3571	74	2	,	,	PUNCT
hassl-3571	74	3	managers	manager	NOUN
hassl-3571	74	4	can	can	AUX
hassl-3571	74	5	significantly	significantly	ADV
hassl-3571	74	6	influence	influence	VERB
hassl-3571	74	7	the	the	DET
hassl-3571	74	8	standards	standard	NOUN
hassl-3571	74	9	of	of	ADP
hassl-3571	74	10	quality	quality	NOUN
hassl-3571	74	11	that	that	PRON
hassl-3571	74	12	customers	customer	NOUN
hassl-3571	74	13	require	require	VERB
hassl-3571	74	14	by	by	ADP
hassl-3571	74	15	establishing	establish	VERB
hassl-3571	74	16	various	various	ADJ
hassl-3571	74	17	promotional	promotional	ADJ
hassl-3571	74	18	activities	activity	NOUN
hassl-3571	74	19	and	and	CCONJ
hassl-3571	74	20	dedicated	dedicated	ADJ
hassl-3571	74	21	marketing	marketing	NOUN
hassl-3571	74	22	campaigns	campaign	NOUN
hassl-3571	74	23	(	(	PUNCT
hassl-3571	74	24	al	al	PROPN
hassl-3571	74	25	-	-	PUNCT
hassl-3571	74	26	gasawneh	gasawneh	PROPN
hassl-3571	74	27	,	,	PUNCT
hassl-3571	74	28	anuar	anuar	PROPN
hassl-3571	74	29	,	,	PUNCT
hassl-3571	74	30	dacko	dacko	NOUN
hassl-3571	74	31	-	-	PUNCT
hassl-3571	74	32	pikiewicz	pikiewicz	VERB
hassl-3571	74	33	,	,	PUNCT
hassl-3571	74	34	&	&	CCONJ
hassl-3571	74	35	saputra	saputra	PROPN
hassl-3571	74	36	,	,	PUNCT
hassl-3571	74	37	2021	2021	NUM
hassl-3571	74	38	)	)	PUNCT
hassl-3571	74	39	.	.	PUNCT
hassl-3571	75	1	for	for	ADP
hassl-3571	75	2	instance	instance	NOUN
hassl-3571	75	3	,	,	PUNCT
hassl-3571	75	4	managers	manager	NOUN
hassl-3571	75	5	might	might	AUX
hassl-3571	75	6	opt	opt	VERB
hassl-3571	75	7	to	to	PART
hassl-3571	75	8	improve	improve	VERB
hassl-3571	75	9	the	the	DET
hassl-3571	75	10	quality	quality	NOUN
hassl-3571	75	11	of	of	ADP
hassl-3571	75	12	various	various	ADJ
hassl-3571	75	13	components	component	NOUN
hassl-3571	75	14	of	of	ADP
hassl-3571	75	15	the	the	DET
hassl-3571	75	16	marketing	marketing	NOUN
hassl-3571	75	17	mix	mix	NOUN
hassl-3571	75	18	to	to	PART
hassl-3571	75	19	attain	attain	VERB
hassl-3571	75	20	a	a	DET
hassl-3571	75	21	competitive	competitive	ADJ
hassl-3571	75	22	advantage	advantage	NOUN
hassl-3571	75	23	in	in	ADP
hassl-3571	75	24	the	the	DET
hassl-3571	75	25	market	market	NOUN
hassl-3571	75	26	(	(	PUNCT
hassl-3571	75	27	e.g.	e.g.	ADV
hassl-3571	75	28	,	,	PUNCT
hassl-3571	75	29	investing	invest	VERB
hassl-3571	75	30	in	in	ADP
hassl-3571	75	31	cutting	cut	VERB
hassl-3571	75	32	-	-	PUNCT
hassl-3571	75	33	edge	edge	NOUN
hassl-3571	75	34	interior	interior	ADJ
hassl-3571	75	35	design	design	NOUN
hassl-3571	75	36	,	,	PUNCT
hassl-3571	75	37	developing	develop	VERB
hassl-3571	75	38	smart	smart	ADJ
hassl-3571	75	39	technologies	technology	NOUN
hassl-3571	75	40	to	to	PART
hassl-3571	75	41	increase	increase	VERB
hassl-3571	75	42	customer	customer	NOUN
hassl-3571	75	43	convenience	convenience	NOUN
hassl-3571	75	44	,	,	PUNCT
hassl-3571	75	45	promoting	promote	VERB
hassl-3571	75	46	renowned	renowned	ADJ
hassl-3571	75	47	international	international	ADJ
hassl-3571	75	48	chefs	chef	NOUN
hassl-3571	75	49	,	,	PUNCT
hassl-3571	75	50	offering	offer	VERB
hassl-3571	75	51	larger	large	ADJ
hassl-3571	75	52	portions	portion	NOUN
hassl-3571	75	53	and/or	and/or	CCONJ
hassl-3571	75	54	better	well	ADJ
hassl-3571	75	55	service	service	NOUN
hassl-3571	75	56	for	for	ADP
hassl-3571	75	57	the	the	DET
hassl-3571	75	58	same	same	ADJ
hassl-3571	75	59	actual	actual	ADJ
hassl-3571	75	60	cost	cost	NOUN
hassl-3571	75	61	,	,	PUNCT
hassl-3571	75	62	etc	etc	X
hassl-3571	75	63	.	.	X
hassl-3571	75	64	)	)	PUNCT
hassl-3571	75	65	to	to	PART
hassl-3571	75	66	attain	attain	VERB
hassl-3571	75	67	a	a	DET
hassl-3571	75	68	competitive	competitive	ADJ
hassl-3571	75	69	advantage	advantage	NOUN
hassl-3571	75	70	in	in	ADP
hassl-3571	75	71	the	the	DET
hassl-3571	75	72	market	market	NOUN
hassl-3571	75	73	,	,	PUNCT
hassl-3571	75	74	which	which	PRON
hassl-3571	75	75	may	may	AUX
hassl-3571	75	76	reduce	reduce	VERB
hassl-3571	75	77	operational	operational	ADJ
hassl-3571	75	78	efficiency	efficiency	NOUN
hassl-3571	75	79	in	in	ADP
hassl-3571	75	80	the	the	DET
hassl-3571	75	81	short	short	ADJ
hassl-3571	75	82	term	term	NOUN
hassl-3571	75	83	but	but	CCONJ
hassl-3571	75	84	improve	improve	VERB
hassl-3571	75	85	hotels	hotel	NOUN
hassl-3571	75	86	'	'	PART
hassl-3571	75	87	long	long	ADJ
hassl-3571	75	88	-	-	PUNCT
hassl-3571	75	89	term	term	NOUN
hassl-3571	75	90	performance	performance	NOUN
hassl-3571	75	91	.	.	PUNCT
hassl-3571	76	1	overall	overall	ADV
hassl-3571	76	2	,	,	PUNCT
hassl-3571	76	3	there	there	PRON
hassl-3571	76	4	is	be	VERB
hassl-3571	76	5	a	a	DET
hassl-3571	76	6	substantial	substantial	ADJ
hassl-3571	76	7	connection	connection	NOUN
hassl-3571	76	8	between	between	ADP
hassl-3571	76	9	hotel	hotel	NOUN
hassl-3571	76	10	quality	quality	NOUN
hassl-3571	76	11	and	and	CCONJ
hassl-3571	76	12	compactivity	compactivity	NOUN
hassl-3571	76	13	(	(	PUNCT
hassl-3571	76	14	kukanja	kukanja	PROPN
hassl-3571	76	15	&	&	CCONJ
hassl-3571	76	16	planinc	planinc	PROPN
hassl-3571	76	17	,	,	PUNCT
hassl-3571	76	18	2020	2020	NUM
hassl-3571	76	19	)	)	PUNCT
hassl-3571	76	20	.	.	PUNCT
hassl-3571	77	1	therefore	therefore	ADV
hassl-3571	77	2	,	,	PUNCT
hassl-3571	77	3	it	it	PRON
hassl-3571	77	4	's	be	AUX
hassl-3571	77	5	important	important	ADJ
hassl-3571	77	6	to	to	PART
hassl-3571	77	7	evaluate	evaluate	VERB
hassl-3571	77	8	how	how	SCONJ
hassl-3571	77	9	service	service	NOUN
hassl-3571	77	10	quality	quality	NOUN
hassl-3571	77	11	and	and	CCONJ
hassl-3571	77	12	long	long	ADJ
hassl-3571	77	13	-	-	PUNCT
hassl-3571	77	14	term	term	NOUN
hassl-3571	77	15	competitive	competitive	ADJ
hassl-3571	77	16	advantage	advantage	NOUN
hassl-3571	77	17	relate	relate	NOUN
hassl-3571	77	18	from	from	ADP
hassl-3571	77	19	the	the	DET
hassl-3571	77	20	manager	manager	NOUN
hassl-3571	77	21	's	's	PART
hassl-3571	77	22	perspective	perspective	NOUN
hassl-3571	77	23	.	.	PUNCT
hassl-3571	78	1	in	in	ADP
hassl-3571	78	2	summary	summary	NOUN
hassl-3571	78	3	,	,	PUNCT
hassl-3571	78	4	the	the	DET
hassl-3571	78	5	main	main	ADJ
hassl-3571	78	6	gaps	gap	NOUN
hassl-3571	78	7	in	in	ADP
hassl-3571	78	8	the	the	DET
hassl-3571	78	9	literature	literature	NOUN
hassl-3571	78	10	are	be	AUX
hassl-3571	78	11	(	(	PUNCT
hassl-3571	78	12	1	1	X
hassl-3571	78	13	)	)	PUNCT
hassl-3571	78	14	a	a	DET
hassl-3571	78	15	lack	lack	NOUN
hassl-3571	78	16	of	of	ADP
hassl-3571	78	17	empirical	empirical	ADJ
hassl-3571	78	18	support	support	NOUN
hassl-3571	78	19	for	for	ADP
hassl-3571	78	20	the	the	DET
hassl-3571	78	21	constructs	construct	NOUN
hassl-3571	78	22	and	and	CCONJ
hassl-3571	78	23	measurements	measurement	NOUN
hassl-3571	78	24	,	,	PUNCT
hassl-3571	78	25	managers	manager	NOUN
hassl-3571	78	26	'	'	PART
hassl-3571	78	27	sq	sq	PROPN
hassl-3571	78	28	and	and	CCONJ
hassl-3571	78	29	sca	sca	PROPN
hassl-3571	78	30	,	,	PUNCT
hassl-3571	78	31	and	and	CCONJ
hassl-3571	78	32	(	(	PUNCT
hassl-3571	78	33	2	2	X
hassl-3571	78	34	)	)	PUNCT
hassl-3571	78	35	a	a	DET
hassl-3571	78	36	lack	lack	NOUN
hassl-3571	78	37	of	of	ADP
hassl-3571	78	38	understanding	understanding	NOUN
hassl-3571	78	39	of	of	ADP
hassl-3571	78	40	sq	sq	PROPN
hassl-3571	78	41	and	and	CCONJ
hassl-3571	78	42	sca	sca	PROPN
hassl-3571	78	43	from	from	ADP
hassl-3571	78	44	the	the	DET
hassl-3571	78	45	manager	manager	NOUN
hassl-3571	78	46	's	's	PART
hassl-3571	78	47	perspective	perspective	NOUN
hassl-3571	78	48	.	.	PUNCT
hassl-3571	79	1	this	this	DET
hassl-3571	79	2	paper	paper	NOUN
hassl-3571	79	3	examines	examine	VERB
hassl-3571	79	4	the	the	DET
hassl-3571	79	5	sq	sq	NOUN
hassl-3571	79	6	and	and	CCONJ
hassl-3571	79	7	sca	sca	NOUN
hassl-3571	79	8	that	that	SCONJ
hassl-3571	79	9	hotel	hotel	NOUN
hassl-3571	79	10	managers	manager	NOUN
hassl-3571	79	11	have	have	AUX
hassl-3571	79	12	acquired	acquire	VERB
hassl-3571	79	13	to	to	PART
hassl-3571	79	14	discuss	discuss	VERB
hassl-3571	79	15	these	these	DET
hassl-3571	79	16	gaps	gap	NOUN
hassl-3571	79	17	.	.	PUNCT
hassl-3571	80	1	the	the	DET
hassl-3571	80	2	paper	paper	NOUN
hassl-3571	80	3	will	will	AUX
hassl-3571	80	4	further	far	ADV
hassl-3571	80	5	investigate	investigate	VERB
hassl-3571	80	6	the	the	DET
hassl-3571	80	7	effects	effect	NOUN
hassl-3571	80	8	of	of	ADP
hassl-3571	80	9	sq	sq	INTJ
hassl-3571	80	10	on	on	ADP
hassl-3571	80	11	sca	sca	PROPN
hassl-3571	80	12	in	in	ADP
hassl-3571	80	13	terms	term	NOUN
hassl-3571	80	14	of	of	ADP
hassl-3571	80	15	valuable	valuable	ADJ
hassl-3571	80	16	,	,	PUNCT
hassl-3571	80	17	rare	rare	ADJ
hassl-3571	80	18	,	,	PUNCT
hassl-3571	80	19	unique	unique	ADJ
hassl-3571	80	20	,	,	PUNCT
hassl-3571	80	21	and	and	CCONJ
hassl-3571	80	22	organisational	organisational	ADJ
hassl-3571	80	23	support	support	NOUN
hassl-3571	80	24	elements	element	NOUN
hassl-3571	80	25	.	.	PUNCT
hassl-3571	81	1	2	2	X
hassl-3571	81	2	.	.	X
hassl-3571	81	3	literature	literature	NOUN
hassl-3571	81	4	review	review	VERB
hassl-3571	81	5	2.1	2.1	NUM
hassl-3571	81	6	.	.	PUNCT
hassl-3571	82	1	service	service	NOUN
hassl-3571	82	2	quality	quality	NOUN
hassl-3571	82	3	sq	sq	PROPN
hassl-3571	82	4	is	be	AUX
hassl-3571	82	5	the	the	DET
hassl-3571	82	6	ability	ability	NOUN
hassl-3571	82	7	to	to	PART
hassl-3571	82	8	encounter	encounter	VERB
hassl-3571	82	9	clients	client	NOUN
hassl-3571	82	10	’	’	PART
hassl-3571	82	11	requirements	requirement	NOUN
hassl-3571	82	12	and	and	CCONJ
hassl-3571	82	13	the	the	DET
hassl-3571	82	14	technical	technical	ADJ
hassl-3571	82	15	perfection	perfection	NOUN
hassl-3571	82	16	of	of	ADP
hassl-3571	82	17	their	their	PRON
hassl-3571	82	18	needs	need	NOUN
hassl-3571	82	19	;	;	PUNCT
hassl-3571	82	20	it	it	PRON
hassl-3571	82	21	is	be	AUX
hassl-3571	82	22	al	al	PROPN
hassl-3571	82	23	so	so	ADV
hassl-3571	82	24	a	a	DET
hassl-3571	82	25	multidimensional	multidimensional	ADJ
hassl-3571	82	26	idea	idea	NOUN
hassl-3571	82	27	that	that	PRON
hassl-3571	82	28	has	have	VERB
hassl-3571	82	29	a	a	DET
hassl-3571	82	30	variance	variance	NOUN
hassl-3571	82	31	between	between	ADP
hassl-3571	82	32	the	the	DET
hassl-3571	82	33	objective	objective	ADJ
hassl-3571	82	34	quality	quality	NOUN
hassl-3571	82	35	that	that	PRON
hassl-3571	82	36	is	be	AUX
hassl-3571	82	37	founded	found	VERB
hassl-3571	82	38	on	on	ADP
hassl-3571	82	39	the	the	DET
hassl-3571	82	40	product	product	NOUN
hassl-3571	82	41	and	and	CCONJ
hassl-3571	82	42	the	the	DET
hassl-3571	82	43	humanities	humanity	NOUN
hassl-3571	82	44	and	and	CCONJ
hassl-3571	82	45	social	social	ADJ
hassl-3571	82	46	sciences	science	NOUN
hassl-3571	82	47	letters	letter	NOUN
hassl-3571	82	48	,	,	PUNCT
hassl-3571	82	49	2023	2023	NUM
hassl-3571	82	50	,	,	PUNCT
hassl-3571	82	51	11(4	11(4	NUM
hassl-3571	82	52	):	):	PUNCT
hassl-3571	82	53	502	502	NUM
hassl-3571	82	54	-	-	SYM
hassl-3571	82	55	518	518	NUM
hassl-3571	82	56	505	505	NUM
hassl-3571	82	57	©	©	PROPN
hassl-3571	82	58	2023	2023	NUM
hassl-3571	82	59	conscientia	conscientia	PROPN
hassl-3571	82	60	beam	beam	PROPN
hassl-3571	82	61	.	.	PUNCT
hassl-3571	83	1	all	all	DET
hassl-3571	83	2	rights	right	NOUN
hassl-3571	83	3	reserved	reserve	VERB
hassl-3571	83	4	.	.	PUNCT
hassl-3571	84	1	perceived	perceive	VERB
hassl-3571	84	2	quality	quality	NOUN
hassl-3571	84	3	that	that	PRON
hassl-3571	84	4	is	be	AUX
hassl-3571	84	5	based	base	VERB
hassl-3571	84	6	on	on	ADP
hassl-3571	84	7	the	the	DET
hassl-3571	84	8	utilizer	utilizer	NOUN
hassl-3571	84	9	(	(	PUNCT
hassl-3571	84	10	kusumadewi	kusumadewi	NOUN
hassl-3571	84	11	&	&	CCONJ
hassl-3571	84	12	karyono	karyono	PROPN
hassl-3571	84	13	,	,	PUNCT
hassl-3571	84	14	2019	2019	NUM
hassl-3571	84	15	)	)	PUNCT
hassl-3571	84	16	.	.	PUNCT
hassl-3571	85	1	the	the	DET
hassl-3571	85	2	service	service	NOUN
hassl-3571	85	3	quality	quality	NOUN
hassl-3571	85	4	is	be	AUX
hassl-3571	85	5	also	also	ADV
hassl-3571	85	6	the	the	DET
hassl-3571	85	7	outfit	outfit	NOUN
hassl-3571	85	8	of	of	ADP
hassl-3571	85	9	contrast	contrast	NOUN
hassl-3571	85	10	among	among	ADP
hassl-3571	85	11	the	the	DET
hassl-3571	85	12	predictable	predictable	ADJ
hassl-3571	85	13	and	and	CCONJ
hassl-3571	85	14	apparent	apparent	ADJ
hassl-3571	85	15	services	service	NOUN
hassl-3571	85	16	(	(	PUNCT
hassl-3571	85	17	shoukat	shoukat	PROPN
hassl-3571	85	18	,	,	PUNCT
hassl-3571	85	19	rizwan	rizwan	PROPN
hassl-3571	85	20	,	,	PUNCT
hassl-3571	85	21	&	&	CCONJ
hassl-3571	85	22	iqbal	iqbal	PROPN
hassl-3571	85	23	,	,	PUNCT
hassl-3571	85	24	2020	2020	NUM
hassl-3571	85	25	)	)	PUNCT
hassl-3571	85	26	.	.	PUNCT
hassl-3571	86	1	hassan	hassan	PROPN
hassl-3571	86	2	,	,	PUNCT
hassl-3571	86	3	mustafa	mustafa	PROPN
hassl-3571	86	4	,	,	PUNCT
hassl-3571	86	5	and	and	CCONJ
hassl-3571	86	6	ismael	ismael	PROPN
hassl-3571	86	7	(	(	PUNCT
hassl-3571	86	8	2020	2020	NUM
hassl-3571	86	9	)	)	PUNCT
hassl-3571	86	10	emphasise	emphasise	VERB
hassl-3571	86	11	the	the	DET
hassl-3571	86	12	pivotal	pivotal	ADJ
hassl-3571	86	13	role	role	NOUN
hassl-3571	86	14	of	of	ADP
hassl-3571	86	15	tourism	tourism	NOUN
hassl-3571	86	16	service	service	NOUN
hassl-3571	86	17	quality	quality	NOUN
hassl-3571	86	18	as	as	ADP
hassl-3571	86	19	a	a	DET
hassl-3571	86	20	metric	metric	NOUN
hassl-3571	86	21	determined	determine	VERB
hassl-3571	86	22	by	by	ADP
hassl-3571	86	23	the	the	DET
hassl-3571	86	24	extent	extent	NOUN
hassl-3571	86	25	to	to	PART
hassl-3571	86	26	which	which	PRON
hassl-3571	86	27	customer	customer	NOUN
hassl-3571	86	28	service	service	NOUN
hassl-3571	86	29	aligns	align	VERB
hassl-3571	86	30	with	with	ADP
hassl-3571	86	31	tourists	tourist	NOUN
hassl-3571	86	32	'	'	PART
hassl-3571	86	33	expectations	expectation	NOUN
hassl-3571	86	34	.	.	PUNCT
hassl-3571	87	1	they	they	PRON
hassl-3571	87	2	contend	contend	VERB
hassl-3571	87	3	that	that	SCONJ
hassl-3571	87	4	delivering	deliver	VERB
hassl-3571	87	5	exceptional	exceptional	ADJ
hassl-3571	87	6	quality	quality	NOUN
hassl-3571	87	7	service	service	NOUN
hassl-3571	87	8	entails	entail	VERB
hassl-3571	87	9	achieving	achieve	VERB
hassl-3571	87	10	congruence	congruence	NOUN
hassl-3571	87	11	between	between	ADP
hassl-3571	87	12	the	the	DET
hassl-3571	87	13	actual	actual	ADJ
hassl-3571	87	14	level	level	NOUN
hassl-3571	87	15	of	of	ADP
hassl-3571	87	16	service	service	NOUN
hassl-3571	87	17	and	and	CCONJ
hassl-3571	87	18	tourists	tourist	NOUN
hassl-3571	87	19	'	'	PART
hassl-3571	87	20	expectations	expectation	NOUN
hassl-3571	87	21	and	and	CCONJ
hassl-3571	87	22	,	,	PUNCT
hassl-3571	87	23	in	in	ADP
hassl-3571	87	24	some	some	DET
hassl-3571	87	25	instances	instance	NOUN
hassl-3571	87	26	,	,	PUNCT
hassl-3571	87	27	surpassing	surpass	VERB
hassl-3571	87	28	those	those	DET
hassl-3571	87	29	expectations	expectation	NOUN
hassl-3571	87	30	.	.	PUNCT
hassl-3571	88	1	the	the	DET
hassl-3571	88	2	authors	author	NOUN
hassl-3571	88	3	further	far	ADV
hassl-3571	88	4	assert	assert	VERB
hassl-3571	88	5	that	that	SCONJ
hassl-3571	88	6	these	these	DET
hassl-3571	88	7	expectations	expectation	NOUN
hassl-3571	88	8	are	be	AUX
hassl-3571	88	9	influenced	influence	VERB
hassl-3571	88	10	by	by	ADP
hassl-3571	88	11	the	the	DET
hassl-3571	88	12	dimensions	dimension	NOUN
hassl-3571	88	13	utilised	utilise	VERB
hassl-3571	88	14	for	for	ADP
hassl-3571	88	15	the	the	DET
hassl-3571	88	16	valuation	valuation	NOUN
hassl-3571	88	17	of	of	ADP
hassl-3571	88	18	service	service	NOUN
hassl-3571	88	19	quality	quality	NOUN
hassl-3571	88	20	.	.	PUNCT
hassl-3571	89	1	as	as	SCONJ
hassl-3571	89	2	service	service	NOUN
hassl-3571	89	3	quality	quality	NOUN
hassl-3571	89	4	continues	continue	VERB
hassl-3571	89	5	to	to	PART
hassl-3571	89	6	hold	hold	VERB
hassl-3571	89	7	significant	significant	ADJ
hassl-3571	89	8	importance	importance	NOUN
hassl-3571	89	9	in	in	ADP
hassl-3571	89	10	the	the	DET
hassl-3571	89	11	operational	operational	ADJ
hassl-3571	89	12	landscape	landscape	NOUN
hassl-3571	89	13	of	of	ADP
hassl-3571	89	14	the	the	DET
hassl-3571	89	15	tourism	tourism	NOUN
hassl-3571	89	16	industry	industry	NOUN
hassl-3571	89	17	,	,	PUNCT
hassl-3571	89	18	it	it	PRON
hassl-3571	89	19	becomes	become	VERB
hassl-3571	89	20	imperative	imperative	ADJ
hassl-3571	89	21	to	to	PART
hassl-3571	89	22	establish	establish	VERB
hassl-3571	89	23	a	a	DET
hassl-3571	89	24	precise	precise	ADJ
hassl-3571	89	25	and	and	CCONJ
hassl-3571	89	26	psychometrically	psychometrically	ADV
hassl-3571	89	27	robust	robust	ADJ
hassl-3571	89	28	measurement	measurement	NOUN
hassl-3571	89	29	tool	tool	NOUN
hassl-3571	89	30	for	for	ADP
hassl-3571	89	31	tourism	tourism	NOUN
hassl-3571	89	32	service	service	NOUN
hassl-3571	89	33	quality	quality	NOUN
hassl-3571	89	34	(	(	PUNCT
hassl-3571	89	35	hassan	hassan	PROPN
hassl-3571	89	36	et	et	PROPN
hassl-3571	89	37	al	al	PROPN
hassl-3571	89	38	.	.	PROPN
hassl-3571	89	39	,	,	PUNCT
hassl-3571	89	40	2020	2020	NUM
hassl-3571	89	41	)	)	PUNCT
hassl-3571	89	42	.	.	PUNCT
hassl-3571	90	1	supporting	support	VERB
hassl-3571	90	2	this	this	DET
hassl-3571	90	3	viewpoint	viewpoint	NOUN
hassl-3571	90	4	,	,	PUNCT
hassl-3571	90	5	rashid	rashid	PROPN
hassl-3571	90	6	,	,	PUNCT
hassl-3571	90	7	ismael	ismael	PROPN
hassl-3571	90	8	,	,	PUNCT
hassl-3571	90	9	othman	othman	PROPN
hassl-3571	90	10	,	,	PUNCT
hassl-3571	90	11	and	and	CCONJ
hassl-3571	90	12	ali	ali	PROPN
hassl-3571	90	13	(	(	PUNCT
hassl-3571	90	14	2019	2019	NUM
hassl-3571	90	15	)	)	PUNCT
hassl-3571	90	16	,	,	PUNCT
hassl-3571	90	17	along	along	ADP
hassl-3571	90	18	with	with	ADP
hassl-3571	90	19	sadq	sadq	PROPN
hassl-3571	90	20	,	,	PUNCT
hassl-3571	90	21	othman	othman	NOUN
hassl-3571	90	22	,	,	PUNCT
hassl-3571	90	23	and	and	CCONJ
hassl-3571	90	24	khorsheed	khorsheed	ADJ
hassl-3571	90	25	(	(	PUNCT
hassl-3571	90	26	2019	2019	NUM
hassl-3571	90	27	)	)	PUNCT
hassl-3571	90	28	,	,	PUNCT
hassl-3571	90	29	underscore	underscore	VERB
hassl-3571	90	30	the	the	DET
hassl-3571	90	31	necessity	necessity	NOUN
hassl-3571	90	32	for	for	SCONJ
hassl-3571	90	33	managers	manager	NOUN
hassl-3571	90	34	in	in	ADP
hassl-3571	90	35	the	the	DET
hassl-3571	90	36	tourism	tourism	NOUN
hassl-3571	90	37	sector	sector	NOUN
hassl-3571	90	38	to	to	PART
hassl-3571	90	39	comprehend	comprehend	VERB
hassl-3571	90	40	and	and	CCONJ
hassl-3571	90	41	fulfil	fulfil	VERB
hassl-3571	90	42	the	the	DET
hassl-3571	90	43	distinct	distinct	ADJ
hassl-3571	90	44	needs	need	NOUN
hassl-3571	90	45	and	and	CCONJ
hassl-3571	90	46	desires	desire	NOUN
hassl-3571	90	47	of	of	ADP
hassl-3571	90	48	tourists	tourist	NOUN
hassl-3571	90	49	by	by	ADP
hassl-3571	90	50	offering	offer	VERB
hassl-3571	90	51	high	high	ADJ
hassl-3571	90	52	-	-	PUNCT
hassl-3571	90	53	quality	quality	NOUN
hassl-3571	90	54	services	service	NOUN
hassl-3571	90	55	(	(	PUNCT
hassl-3571	90	56	hassan	hassan	PROPN
hassl-3571	90	57	et	et	PROPN
hassl-3571	90	58	al	al	PROPN
hassl-3571	90	59	.	.	PROPN
hassl-3571	90	60	,	,	PUNCT
hassl-3571	90	61	2020	2020	NUM
hassl-3571	90	62	)	)	PUNCT
hassl-3571	90	63	.	.	PUNCT
hassl-3571	91	1	therefore	therefore	ADV
hassl-3571	91	2	,	,	PUNCT
hassl-3571	91	3	tourism	tourism	NOUN
hassl-3571	91	4	industry	industry	NOUN
hassl-3571	91	5	managers	manager	NOUN
hassl-3571	91	6	must	must	AUX
hassl-3571	91	7	proactively	proactively	ADV
hassl-3571	91	8	strive	strive	VERB
hassl-3571	91	9	to	to	PART
hassl-3571	91	10	grasp	grasp	VERB
hassl-3571	91	11	the	the	DET
hassl-3571	91	12	preferences	preference	NOUN
hassl-3571	91	13	and	and	CCONJ
hassl-3571	91	14	expectations	expectation	NOUN
hassl-3571	91	15	of	of	ADP
hassl-3571	91	16	their	their	PRON
hassl-3571	91	17	clientele	clientele	NOUN
hassl-3571	91	18	in	in	ADP
hassl-3571	91	19	order	order	NOUN
hassl-3571	91	20	to	to	PART
hassl-3571	91	21	ensure	ensure	VERB
hassl-3571	91	22	customer	customer	NOUN
hassl-3571	91	23	satisfaction	satisfaction	NOUN
hassl-3571	91	24	and	and	CCONJ
hassl-3571	91	25	loyalty	loyalty	NOUN
hassl-3571	91	26	(	(	PUNCT
hassl-3571	91	27	hassan	hassan	PROPN
hassl-3571	91	28	et	et	PROPN
hassl-3571	91	29	al	al	PROPN
hassl-3571	91	30	.	.	PROPN
hassl-3571	91	31	,	,	PUNCT
hassl-3571	91	32	2020	2020	NUM
hassl-3571	91	33	)	)	PUNCT
hassl-3571	91	34	.	.	PUNCT
hassl-3571	92	1	in	in	ADP
hassl-3571	92	2	their	their	PRON
hassl-3571	92	3	study	study	NOUN
hassl-3571	92	4	,	,	PUNCT
hassl-3571	92	5	mitropoulou	mitropoulou	ADJ
hassl-3571	92	6	and	and	CCONJ
hassl-3571	92	7	tsoulfas	tsoulfas	PROPN
hassl-3571	92	8	(	(	PUNCT
hassl-3571	92	9	2021	2021	NUM
hassl-3571	92	10	)	)	PUNCT
hassl-3571	92	11	scrutinised	scrutinise	VERB
hassl-3571	92	12	service	service	NOUN
hassl-3571	92	13	quality	quality	NOUN
hassl-3571	92	14	within	within	ADP
hassl-3571	92	15	various	various	ADJ
hassl-3571	92	16	service	service	NOUN
hassl-3571	92	17	operators	operator	NOUN
hassl-3571	92	18	,	,	PUNCT
hassl-3571	92	19	making	make	VERB
hassl-3571	92	20	adaptations	adaptation	NOUN
hassl-3571	92	21	to	to	ADP
hassl-3571	92	22	the	the	DET
hassl-3571	92	23	renowned	renowned	ADJ
hassl-3571	92	24	servqual	servqual	ADJ
hassl-3571	92	25	model	model	NOUN
hassl-3571	92	26	for	for	ADP
hassl-3571	92	27	their	their	PRON
hassl-3571	92	28	field	field	NOUN
hassl-3571	92	29	of	of	ADP
hassl-3571	92	30	study	study	NOUN
hassl-3571	92	31	.	.	PUNCT
hassl-3571	93	1	the	the	DET
hassl-3571	93	2	servqual	servqual	ADJ
hassl-3571	93	3	model	model	NOUN
hassl-3571	93	4	,	,	PUNCT
hassl-3571	93	5	which	which	PRON
hassl-3571	93	6	parasuraman	parasuraman	NOUN
hassl-3571	93	7	,	,	PUNCT
hassl-3571	93	8	zeithaml	zeithaml	PROPN
hassl-3571	93	9	,	,	PUNCT
hassl-3571	93	10	and	and	CCONJ
hassl-3571	93	11	berry	berry	NOUN
hassl-3571	93	12	created	create	VERB
hassl-3571	93	13	in	in	ADP
hassl-3571	93	14	the	the	DET
hassl-3571	93	15	late	late	ADJ
hassl-3571	93	16	1980s	1980s	NUM
hassl-3571	93	17	,	,	PUNCT
hassl-3571	93	18	has	have	AUX
hassl-3571	93	19	evolved	evolve	VERB
hassl-3571	93	20	into	into	ADP
hassl-3571	93	21	a	a	DET
hassl-3571	93	22	crucial	crucial	ADJ
hassl-3571	93	23	framework	framework	NOUN
hassl-3571	93	24	for	for	ADP
hassl-3571	93	25	determining	determine	VERB
hassl-3571	93	26	the	the	DET
hassl-3571	93	27	gap	gap	NOUN
hassl-3571	93	28	between	between	ADP
hassl-3571	93	29	customers	customer	NOUN
hassl-3571	93	30	'	'	PART
hassl-3571	93	31	expectations	expectation	NOUN
hassl-3571	93	32	and	and	CCONJ
hassl-3571	93	33	their	their	PRON
hassl-3571	93	34	perceptions	perception	NOUN
hassl-3571	93	35	of	of	ADP
hassl-3571	93	36	the	the	DET
hassl-3571	93	37	services	service	NOUN
hassl-3571	93	38	they	they	PRON
hassl-3571	93	39	received	receive	VERB
hassl-3571	93	40	.	.	PUNCT
hassl-3571	94	1	the	the	DET
hassl-3571	94	2	model	model	NOUN
hassl-3571	94	3	is	be	AUX
hassl-3571	94	4	grounded	ground	VERB
hassl-3571	94	5	in	in	ADP
hassl-3571	94	6	five	five	NUM
hassl-3571	94	7	principal	principal	ADJ
hassl-3571	94	8	dimensions	dimension	NOUN
hassl-3571	94	9	:	:	PUNCT
hassl-3571	94	10	reliability	reliability	NOUN
hassl-3571	94	11	,	,	PUNCT
hassl-3571	94	12	responsiveness	responsiveness	NOUN
hassl-3571	94	13	,	,	PUNCT
hassl-3571	94	14	assurance	assurance	NOUN
hassl-3571	94	15	,	,	PUNCT
hassl-3571	94	16	empathy	empathy	NOUN
hassl-3571	94	17	,	,	PUNCT
hassl-3571	94	18	and	and	CCONJ
hassl-3571	94	19	tangibles	tangible	NOUN
hassl-3571	94	20	.	.	PUNCT
hassl-3571	95	1	mitropoulou	mitropoulou	ADJ
hassl-3571	95	2	and	and	CCONJ
hassl-3571	95	3	tsoulfas	tsoulfas	PROPN
hassl-3571	95	4	(	(	PUNCT
hassl-3571	95	5	2021	2021	NUM
hassl-3571	95	6	)	)	PUNCT
hassl-3571	95	7	argued	argue	VERB
hassl-3571	95	8	for	for	ADP
hassl-3571	95	9	the	the	DET
hassl-3571	95	10	necessity	necessity	NOUN
hassl-3571	95	11	of	of	ADP
hassl-3571	95	12	a	a	DET
hassl-3571	95	13	standardised	standardised	ADJ
hassl-3571	95	14	instrument	instrument	NOUN
hassl-3571	95	15	for	for	ADP
hassl-3571	95	16	measuring	measure	VERB
hassl-3571	95	17	service	service	NOUN
hassl-3571	95	18	quality	quality	NOUN
hassl-3571	95	19	across	across	ADP
hassl-3571	95	20	both	both	PRON
hassl-3571	95	21	service	service	NOUN
hassl-3571	95	22	environments	environment	NOUN
hassl-3571	95	23	and	and	CCONJ
hassl-3571	95	24	supply	supply	NOUN
hassl-3571	95	25	chains	chain	NOUN
hassl-3571	95	26	,	,	PUNCT
hassl-3571	95	27	emphasising	emphasise	VERB
hassl-3571	95	28	the	the	DET
hassl-3571	95	29	significance	significance	NOUN
hassl-3571	95	30	of	of	ADP
hassl-3571	95	31	a	a	DET
hassl-3571	95	32	rel	rel	NOUN
hassl-3571	95	33	iable	iable	ADJ
hassl-3571	95	34	evaluative	evaluative	ADJ
hassl-3571	95	35	process	process	NOUN
hassl-3571	95	36	to	to	PART
hassl-3571	95	37	ensure	ensure	VERB
hassl-3571	95	38	customer	customer	NOUN
hassl-3571	95	39	satisfaction	satisfaction	NOUN
hassl-3571	95	40	and	and	CCONJ
hassl-3571	95	41	improve	improve	VERB
hassl-3571	95	42	profitability	profitability	NOUN
hassl-3571	95	43	.	.	PUNCT
hassl-3571	96	1	contrary	contrary	ADJ
hassl-3571	96	2	to	to	ADP
hassl-3571	96	3	the	the	DET
hassl-3571	96	4	traditional	traditional	ADJ
hassl-3571	96	5	five	five	NUM
hassl-3571	96	6	dimensions	dimension	NOUN
hassl-3571	96	7	of	of	ADP
hassl-3571	96	8	servqual	servqual	ADJ
hassl-3571	96	9	,	,	PUNCT
hassl-3571	96	10	other	other	ADJ
hassl-3571	96	11	researchers	researcher	NOUN
hassl-3571	96	12	have	have	AUX
hassl-3571	96	13	extended	extend	VERB
hassl-3571	96	14	this	this	DET
hassl-3571	96	15	model	model	NOUN
hassl-3571	96	16	.	.	PUNCT
hassl-3571	97	1	stewart	stewart	PROPN
hassl-3571	97	2	(	(	PUNCT
hassl-3571	97	3	1995	1995	NUM
hassl-3571	97	4	)	)	PUNCT
hassl-3571	97	5	,	,	PUNCT
hassl-3571	97	6	beamon	beamon	PROPN
hassl-3571	97	7	(	(	PUNCT
hassl-3571	97	8	1999	1999	NUM
hassl-3571	97	9	)	)	PUNCT
hassl-3571	97	10	,	,	PUNCT
hassl-3571	97	11	and	and	CCONJ
hassl-3571	97	12	mentzer	mentzer	PROPN
hassl-3571	97	13	et	et	PROPN
hassl-3571	97	14	al	al	PROPN
hassl-3571	97	15	.	.	PROPN
hassl-3571	98	1	(	(	PUNCT
hassl-3571	98	2	2001	2001	NUM
hassl-3571	98	3	,	,	PUNCT
hassl-3571	98	4	as	as	SCONJ
hassl-3571	98	5	cited	cite	VERB
hassl-3571	98	6	in	in	ADP
hassl-3571	98	7	özaydin	özaydin	VERB
hassl-3571	98	8	,	,	PUNCT
hassl-3571	98	9	2016	2016	NUM
hassl-3571	98	10	)	)	PUNCT
hassl-3571	98	11	,	,	PUNCT
hassl-3571	98	12	who	who	PRON
hassl-3571	98	13	proposed	propose	VERB
hassl-3571	98	14	seven	seven	NUM
hassl-3571	98	15	key	key	ADJ
hassl-3571	98	16	dimensions	dimension	NOUN
hassl-3571	98	17	—	—	PUNCT
hassl-3571	98	18	reliability	reliability	NOUN
hassl-3571	98	19	,	,	PUNCT
hassl-3571	98	20	responsiveness	responsiveness	NOUN
hassl-3571	98	21	,	,	PUNCT
hassl-3571	98	22	problem	problem	NOUN
hassl-3571	98	23	-	-	PUNCT
hassl-3571	98	24	solving	solve	VERB
hassl-3571	98	25	ability	ability	NOUN
hassl-3571	98	26	,	,	PUNCT
hassl-3571	98	27	documentation	documentation	NOUN
hassl-3571	98	28	accuracy	accuracy	NOUN
hassl-3571	98	29	,	,	PUNCT
hassl-3571	98	30	information	information	NOUN
hassl-3571	98	31	accuracy	accuracy	NOUN
hassl-3571	98	32	,	,	PUNCT
hassl-3571	98	33	empathy	empathy	NOUN
hassl-3571	98	34	,	,	PUNCT
hassl-3571	98	35	and	and	CCONJ
hassl-3571	98	36	compliance	compliance	NOUN
hassl-3571	98	37	with	with	ADP
hassl-3571	98	38	services	service	NOUN
hassl-3571	98	39	offered	offer	VERB
hassl-3571	98	40	—	—	PUNCT
hassl-3571	98	41	made	make	VERB
hassl-3571	98	42	a	a	DET
hassl-3571	98	43	notable	notable	ADJ
hassl-3571	98	44	deviation	deviation	NOUN
hassl-3571	98	45	.	.	PUNCT
hassl-3571	99	1	this	this	DET
hassl-3571	99	2	extension	extension	NOUN
hassl-3571	99	3	illustrates	illustrate	VERB
hassl-3571	99	4	the	the	DET
hassl-3571	99	5	adaptability	adaptability	NOUN
hassl-3571	99	6	and	and	CCONJ
hassl-3571	99	7	contextual	contextual	ADJ
hassl-3571	99	8	nuances	nuance	NOUN
hassl-3571	99	9	that	that	PRON
hassl-3571	99	10	can	can	AUX
hassl-3571	99	11	be	be	AUX
hassl-3571	99	12	added	add	VERB
hassl-3571	99	13	to	to	ADP
hassl-3571	99	14	the	the	DET
hassl-3571	99	15	servqual	servqual	ADJ
hassl-3571	99	16	model	model	NOUN
hassl-3571	99	17	based	base	VERB
hassl-3571	99	18	on	on	ADP
hassl-3571	99	19	the	the	DET
hassl-3571	99	20	industry	industry	NOUN
hassl-3571	99	21	or	or	CCONJ
hassl-3571	99	22	specific	specific	ADJ
hassl-3571	99	23	focus	focus	NOUN
hassl-3571	99	24	.	.	PUNCT
hassl-3571	100	1	the	the	DET
hassl-3571	100	2	classic	classic	ADJ
hassl-3571	100	3	servqual	servqual	ADJ
hassl-3571	100	4	model	model	NOUN
hassl-3571	100	5	,	,	PUNCT
hassl-3571	100	6	by	by	ADP
hassl-3571	100	7	parasuraman	parasuraman	NOUN
hassl-3571	100	8	et	et	PROPN
hassl-3571	100	9	al	al	PROPN
hassl-3571	100	10	.	.	PROPN
hassl-3571	100	11	(	(	PUNCT
hassl-3571	100	12	1985	1985	NUM
hassl-3571	100	13	,	,	PUNCT
hassl-3571	100	14	as	as	SCONJ
hassl-3571	100	15	cited	cite	VERB
hassl-3571	100	16	in	in	ADP
hassl-3571	100	17	przybytniowski	przybytniowski	ADJ
hassl-3571	100	18	,	,	PUNCT
hassl-3571	100	19	2023	2023	NUM
hassl-3571	100	20	)	)	PUNCT
hassl-3571	100	21	,	,	PUNCT
hassl-3571	100	22	employs	employ	VERB
hassl-3571	100	23	a	a	DET
hassl-3571	100	24	concise	concise	ADJ
hassl-3571	100	25	15	15	NUM
hassl-3571	100	26	-	-	PUNCT
hassl-3571	100	27	item	item	NOUN
hassl-3571	100	28	questionnaire	questionnaire	NOUN
hassl-3571	100	29	distilled	distil	VERB
hassl-3571	100	30	from	from	ADP
hassl-3571	100	31	the	the	DET
hassl-3571	100	32	original	original	ADJ
hassl-3571	100	33	22	22	NUM
hassl-3571	100	34	items	item	NOUN
hassl-3571	100	35	to	to	PART
hassl-3571	100	36	expedite	expedite	VERB
hassl-3571	100	37	the	the	DET
hassl-3571	100	38	survey	survey	NOUN
hassl-3571	100	39	process	process	NOUN
hassl-3571	100	40	.	.	PUNCT
hassl-3571	101	1	this	this	DET
hassl-3571	101	2	questionnaire	questionnaire	NOUN
hassl-3571	101	3	assesses	assess	VERB
hassl-3571	101	4	five	five	NUM
hassl-3571	101	5	core	core	NOUN
hassl-3571	101	6	dimensions	dimension	NOUN
hassl-3571	101	7	:	:	PUNCT
hassl-3571	101	8	1	1	X
hassl-3571	101	9	.	.	X
hassl-3571	101	10	reliability	reliability	NOUN
hassl-3571	101	11	:	:	PUNCT
hassl-3571	101	12	examines	examine	VERB
hassl-3571	101	13	the	the	DET
hassl-3571	101	14	extent	extent	NOUN
hassl-3571	101	15	to	to	PART
hassl-3571	101	16	which	which	PRON
hassl-3571	101	17	a	a	DET
hassl-3571	101	18	service	service	NOUN
hassl-3571	101	19	meets	meet	VERB
hassl-3571	101	20	customers	customer	NOUN
hassl-3571	101	21	'	'	PART
hassl-3571	101	22	expectations	expectation	NOUN
hassl-3571	101	23	reliably	reliably	ADV
hassl-3571	101	24	and	and	CCONJ
hassl-3571	101	25	accurately	accurately	ADV
hassl-3571	101	26	.	.	PUNCT
hassl-3571	102	1	2	2	X
hassl-3571	102	2	.	.	X
hassl-3571	102	3	responsiveness	responsiveness	NOUN
hassl-3571	102	4	:	:	PUNCT
hassl-3571	102	5	evaluates	evaluate	VERB
hassl-3571	102	6	the	the	DET
hassl-3571	102	7	ability	ability	NOUN
hassl-3571	102	8	of	of	ADP
hassl-3571	102	9	service	service	NOUN
hassl-3571	102	10	staff	staff	NOUN
hassl-3571	102	11	to	to	PART
hassl-3571	102	12	respond	respond	VERB
hassl-3571	102	13	to	to	ADP
hassl-3571	102	14	customer	customer	NOUN
hassl-3571	102	15	needs	need	NOUN
hassl-3571	102	16	and	and	CCONJ
hassl-3571	102	17	queries	query	NOUN
hassl-3571	102	18	effectively	effectively	ADV
hassl-3571	102	19	.	.	PUNCT
hassl-3571	103	1	3	3	X
hassl-3571	103	2	.	.	X
hassl-3571	103	3	assurance	assurance	NOUN
hassl-3571	103	4	:	:	PUNCT
hassl-3571	103	5	measures	measure	VERB
hassl-3571	103	6	the	the	DET
hassl-3571	103	7	degree	degree	NOUN
hassl-3571	103	8	of	of	ADP
hassl-3571	103	9	confidence	confidence	NOUN
hassl-3571	103	10	and	and	CCONJ
hassl-3571	103	11	trust	trust	NOUN
hassl-3571	103	12	instilled	instill	VERB
hassl-3571	103	13	in	in	ADP
hassl-3571	103	14	customers	customer	NOUN
hassl-3571	103	15	by	by	ADP
hassl-3571	103	16	the	the	DET
hassl-3571	103	17	service	service	NOUN
hassl-3571	103	18	staff	staff	NOUN
hassl-3571	103	19	.	.	PUNCT
hassl-3571	104	1	4	4	X
hassl-3571	104	2	.	.	X
hassl-3571	104	3	empathy	empathy	NOUN
hassl-3571	104	4	:	:	PUNCT
hassl-3571	104	5	gauges	gauge	VERB
hassl-3571	104	6	the	the	DET
hassl-3571	104	7	level	level	NOUN
hassl-3571	104	8	of	of	ADP
hassl-3571	104	9	individualised	individualised	ADJ
hassl-3571	104	10	attention	attention	NOUN
hassl-3571	104	11	and	and	CCONJ
hassl-3571	104	12	care	care	NOUN
hassl-3571	104	13	provided	provide	VERB
hassl-3571	104	14	to	to	ADP
hassl-3571	104	15	customers	customer	NOUN
hassl-3571	104	16	.	.	PUNCT
hassl-3571	105	1	5	5	X
hassl-3571	105	2	.	.	X
hassl-3571	105	3	tangibles	tangible	NOUN
hassl-3571	105	4	:	:	PUNCT
hassl-3571	105	5	reviews	review	VERB
hassl-3571	105	6	the	the	DET
hassl-3571	105	7	physical	physical	ADJ
hassl-3571	105	8	attributes	attribute	NOUN
hassl-3571	105	9	,	,	PUNCT
hassl-3571	105	10	such	such	ADJ
hassl-3571	105	11	as	as	ADP
hassl-3571	105	12	the	the	DET
hassl-3571	105	13	appearance	appearance	NOUN
hassl-3571	105	14	of	of	ADP
hassl-3571	105	15	facilities	facility	NOUN
hassl-3571	105	16	and	and	CCONJ
hassl-3571	105	17	personnel	personnel	NOUN
hassl-3571	105	18	,	,	PUNCT
hassl-3571	105	19	affecting	affect	VERB
hassl-3571	105	20	the	the	DET
hassl-3571	105	21	customer	customer	NOUN
hassl-3571	105	22	's	's	PART
hassl-3571	105	23	service	service	NOUN
hassl-3571	105	24	perception	perception	NOUN
hassl-3571	105	25	.	.	PUNCT
hassl-3571	106	1	additionally	additionally	ADV
hassl-3571	106	2	,	,	PUNCT
hassl-3571	106	3	some	some	DET
hassl-3571	106	4	researchers	researcher	NOUN
hassl-3571	106	5	have	have	AUX
hassl-3571	106	6	introduced	introduce	VERB
hassl-3571	106	7	a	a	DET
hassl-3571	106	8	'	'	PUNCT
hassl-3571	106	9	sensory	sensory	ADJ
hassl-3571	106	10	'	'	PUNCT
hassl-3571	106	11	dimension	dimension	NOUN
hassl-3571	106	12	,	,	PUNCT
hassl-3571	106	13	designed	design	VERB
hassl-3571	106	14	to	to	PART
hassl-3571	106	15	offer	offer	VERB
hassl-3571	106	16	clients	client	NOUN
hassl-3571	106	17	an	an	DET
hassl-3571	106	18	adequate	adequate	ADJ
hassl-3571	106	19	sensory	sensory	ADJ
hassl-3571	106	20	experience	experience	NOUN
hassl-3571	106	21	through	through	ADP
hassl-3571	106	22	various	various	ADJ
hassl-3571	106	23	stimuli	stimulus	NOUN
hassl-3571	106	24	,	,	PUNCT
hassl-3571	106	25	including	include	VERB
hassl-3571	106	26	tactile	tactile	ADJ
hassl-3571	106	27	,	,	PUNCT
hassl-3571	106	28	auditory	auditory	ADJ
hassl-3571	106	29	,	,	PUNCT
hassl-3571	106	30	and	and	CCONJ
hassl-3571	106	31	visual	visual	ADJ
hassl-3571	106	32	input	input	NOUN
hassl-3571	106	33	s	s	PART
hassl-3571	106	34	(	(	PUNCT
hassl-3571	106	35	ali	ali	PROPN
hassl-3571	106	36	et	et	PROPN
hassl-3571	106	37	al	al	PROPN
hassl-3571	106	38	.	.	PROPN
hassl-3571	106	39	,	,	PUNCT
hassl-3571	106	40	2021	2021	NUM
hassl-3571	106	41	;	;	PUNCT
hassl-3571	106	42	lee	lee	PROPN
hassl-3571	106	43	,	,	PUNCT
hassl-3571	106	44	park	park	NOUN
hassl-3571	106	45	,	,	PUNCT
hassl-3571	106	46	park	park	PROPN
hassl-3571	106	47	,	,	PUNCT
hassl-3571	106	48	lee	lee	PROPN
hassl-3571	106	49	,	,	PUNCT
hassl-3571	106	50	&	&	CCONJ
hassl-3571	106	51	kwon	kwon	PROPN
hassl-3571	106	52	,	,	PUNCT
hassl-3571	106	53	2005	2005	NUM
hassl-3571	106	54	)	)	PUNCT
hassl-3571	106	55	.	.	PUNCT
hassl-3571	107	1	the	the	DET
hassl-3571	107	2	manager	manager	NOUN
hassl-3571	107	3	's	's	PART
hassl-3571	107	4	role	role	NOUN
hassl-3571	107	5	in	in	ADP
hassl-3571	107	6	service	service	NOUN
hassl-3571	107	7	quality	quality	NOUN
hassl-3571	107	8	can	can	AUX
hassl-3571	107	9	not	not	PART
hassl-3571	107	10	be	be	AUX
hassl-3571	107	11	overstated	overstate	VERB
hassl-3571	107	12	.	.	PUNCT
hassl-3571	108	1	emphasising	emphasise	VERB
hassl-3571	108	2	comprehensive	comprehensive	ADJ
hassl-3571	108	3	quality	quality	NOUN
hassl-3571	108	4	control	control	NOUN
hassl-3571	108	5	,	,	PUNCT
hassl-3571	108	6	product	product	NOUN
hassl-3571	108	7	development	development	NOUN
hassl-3571	108	8	,	,	PUNCT
hassl-3571	108	9	staff	staff	NOUN
hassl-3571	108	10	management	management	NOUN
hassl-3571	108	11	,	,	PUNCT
hassl-3571	108	12	and	and	CCONJ
hassl-3571	108	13	marketing	marketing	NOUN
hassl-3571	108	14	strategies	strategy	NOUN
hassl-3571	108	15	is	be	AUX
hassl-3571	108	16	vital	vital	ADJ
hassl-3571	108	17	for	for	ADP
hassl-3571	108	18	sustaining	sustain	VERB
hassl-3571	108	19	service	service	NOUN
hassl-3571	108	20	quality	quality	NOUN
hassl-3571	108	21	(	(	PUNCT
hassl-3571	108	22	alhumanities	alhumanitie	NOUN
hassl-3571	108	23	and	and	CCONJ
hassl-3571	108	24	social	social	ADJ
hassl-3571	108	25	sciences	science	NOUN
hassl-3571	108	26	letters	letter	NOUN
hassl-3571	108	27	,	,	PUNCT
hassl-3571	108	28	2023	2023	NUM
hassl-3571	108	29	,	,	PUNCT
hassl-3571	108	30	11(4	11(4	NUM
hassl-3571	108	31	):	):	PUNCT
hassl-3571	108	32	502	502	NUM
hassl-3571	108	33	-	-	SYM
hassl-3571	108	34	518	518	NUM
hassl-3571	108	35	506	506	NUM
hassl-3571	108	36	©	©	PROPN
hassl-3571	108	37	2023	2023	NUM
hassl-3571	108	38	conscientia	conscientia	PROPN
hassl-3571	108	39	beam	beam	PROPN
hassl-3571	108	40	.	.	PUNCT
hassl-3571	109	1	all	all	DET
hassl-3571	109	2	rights	right	NOUN
hassl-3571	109	3	reserved	reserve	VERB
hassl-3571	109	4	.	.	PUNCT
hassl-3571	110	1	gasawneh	gasawneh	PROPN
hassl-3571	110	2	et	et	PROPN
hassl-3571	110	3	al	al	PROPN
hassl-3571	110	4	.	.	PROPN
hassl-3571	110	5	,	,	PUNCT
hassl-3571	110	6	2021	2021	NUM
hassl-3571	110	7	;	;	PUNCT
hassl-3571	110	8	hussain	hussain	PROPN
hassl-3571	110	9	,	,	PUNCT
hassl-3571	110	10	bilal	bilal	PROPN
hassl-3571	110	11	,	,	PUNCT
hassl-3571	110	12	&	&	CCONJ
hassl-3571	110	13	shabbir	shabbir	PROPN
hassl-3571	110	14	,	,	PUNCT
hassl-3571	110	15	2021	2021	NUM
hassl-3571	110	16	;	;	PUNCT
hassl-3571	110	17	kukanja	kukanja	PROPN
hassl-3571	110	18	&	&	CCONJ
hassl-3571	110	19	planinc	planinc	PROPN
hassl-3571	110	20	,	,	PUNCT
hassl-3571	110	21	2018	2018	NUM
hassl-3571	110	22	)	)	PUNCT
hassl-3571	110	23	.	.	PUNCT
hassl-3571	111	1	understanding	understand	VERB
hassl-3571	111	2	customer	customer	NOUN
hassl-3571	111	3	expectations	expectation	NOUN
hassl-3571	111	4	is	be	AUX
hassl-3571	111	5	pivotal	pivotal	ADJ
hassl-3571	111	6	,	,	PUNCT
hassl-3571	111	7	as	as	SCONJ
hassl-3571	111	8	managers	manager	NOUN
hassl-3571	111	9	tasked	task	VERB
hassl-3571	111	10	with	with	ADP
hassl-3571	111	11	achieving	achieve	VERB
hassl-3571	111	12	specific	specific	ADJ
hassl-3571	111	13	goals	goal	NOUN
hassl-3571	111	14	must	must	AUX
hassl-3571	111	15	navigate	navigate	VERB
hassl-3571	111	16	the	the	DET
hassl-3571	111	17	complexities	complexity	NOUN
hassl-3571	111	18	of	of	ADP
hassl-3571	111	19	setting	set	VERB
hassl-3571	111	20	service	service	NOUN
hassl-3571	111	21	objectives	objective	NOUN
hassl-3571	111	22	and	and	CCONJ
hassl-3571	111	23	creating	create	VERB
hassl-3571	111	24	opportunities	opportunity	NOUN
hassl-3571	111	25	for	for	ADP
hassl-3571	111	26	enhancing	enhance	VERB
hassl-3571	111	27	service	service	NOUN
hassl-3571	111	28	standards	standard	NOUN
hassl-3571	111	29	(	(	PUNCT
hassl-3571	111	30	cetin	cetin	NOUN
hassl-3571	111	31	&	&	CCONJ
hassl-3571	111	32	walls	wall	NOUN
hassl-3571	111	33	,	,	PUNCT
hassl-3571	111	34	2016	2016	NUM
hassl-3571	111	35	;	;	PUNCT
hassl-3571	111	36	smith	smith	PROPN
hassl-3571	111	37	&	&	CCONJ
hassl-3571	111	38	pitta	pitta	PROPN
hassl-3571	111	39	,	,	PUNCT
hassl-3571	111	40	2009	2009	NUM
hassl-3571	111	41	)	)	PUNCT
hassl-3571	111	42	.	.	PUNCT
hassl-3571	112	1	managers	manager	NOUN
hassl-3571	112	2	lacking	lack	VERB
hassl-3571	112	3	this	this	DET
hassl-3571	112	4	awareness	awareness	NOUN
hassl-3571	112	5	are	be	AUX
hassl-3571	112	6	prone	prone	ADJ
hassl-3571	112	7	to	to	ADP
hassl-3571	112	8	making	make	VERB
hassl-3571	112	9	decisions	decision	NOUN
hassl-3571	112	10	that	that	PRON
hassl-3571	112	11	can	can	AUX
hassl-3571	112	12	detrimentally	detrimentally	ADV
hassl-3571	112	13	affect	affect	VERB
hassl-3571	112	14	perceived	perceive	VERB
hassl-3571	112	15	service	service	NOUN
hassl-3571	112	16	quality	quality	NOUN
hassl-3571	112	17	and	and	CCONJ
hassl-3571	112	18	,	,	PUNCT
hassl-3571	112	19	ultimately	ultimately	ADV
hassl-3571	112	20	,	,	PUNCT
hassl-3571	112	21	business	business	NOUN
hassl-3571	112	22	sustainability	sustainability	NOUN
hassl-3571	112	23	.	.	PUNCT
hassl-3571	113	1	2.2	2.2	NUM
hassl-3571	113	2	.	.	PUNCT
hassl-3571	114	1	sustainable	sustainable	ADJ
hassl-3571	114	2	competitive	competitive	ADJ
hassl-3571	114	3	advantage	advantage	NOUN
hassl-3571	114	4	(	(	PUNCT
hassl-3571	114	5	sca	sca	PROPN
hassl-3571	114	6	)	)	PUNCT
hassl-3571	114	7	sca	sca	PROPN
hassl-3571	114	8	is	be	AUX
hassl-3571	114	9	described	describe	VERB
hassl-3571	114	10	as	as	ADP
hassl-3571	114	11	a	a	DET
hassl-3571	114	12	competitive	competitive	ADJ
hassl-3571	114	13	advantage	advantage	NOUN
hassl-3571	114	14	that	that	PRON
hassl-3571	114	15	is	be	AUX
hassl-3571	114	16	not	not	PART
hassl-3571	114	17	easily	easily	ADV
hassl-3571	114	18	replicable	replicable	ADJ
hassl-3571	114	19	or	or	CCONJ
hassl-3571	114	20	removable	removable	ADJ
hassl-3571	114	21	;	;	PUNCT
hassl-3571	114	22	it	it	PRON
hassl-3571	114	23	can	can	AUX
hassl-3571	114	24	be	be	AUX
hassl-3571	114	25	maintained	maintain	VERB
hassl-3571	114	26	for	for	ADP
hassl-3571	114	27	a	a	DET
hassl-3571	114	28	certain	certain	ADJ
hassl-3571	114	29	period	period	NOUN
hassl-3571	114	30	of	of	ADP
hassl-3571	114	31	time	time	NOUN
hassl-3571	114	32	and	and	CCONJ
hassl-3571	114	33	is	be	AUX
hassl-3571	114	34	the	the	DET
hassl-3571	114	35	source	source	NOUN
hassl-3571	114	36	of	of	ADP
hassl-3571	114	37	a	a	DET
hassl-3571	114	38	company	company	NOUN
hassl-3571	114	39	's	's	PART
hassl-3571	114	40	superior	superior	ADJ
hassl-3571	114	41	sustainable	sustainable	ADJ
hassl-3571	114	42	performance	performance	NOUN
hassl-3571	114	43	(	(	PUNCT
hassl-3571	114	44	purwanto	purwanto	NOUN
hassl-3571	114	45	&	&	CCONJ
hassl-3571	114	46	purwanto	purwanto	NOUN
hassl-3571	114	47	,	,	PUNCT
hassl-3571	114	48	2020	2020	NUM
hassl-3571	114	49	)	)	PUNCT
hassl-3571	114	50	.	.	PUNCT
hassl-3571	115	1	therefore	therefore	ADV
hassl-3571	115	2	,	,	PUNCT
hassl-3571	115	3	the	the	DET
hassl-3571	115	4	significance	significance	NOUN
hassl-3571	115	5	of	of	ADP
hassl-3571	115	6	cheap	cheap	ADJ
hassl-3571	115	7	rents	rent	NOUN
hassl-3571	115	8	lies	lie	VERB
hassl-3571	115	9	in	in	ADP
hassl-3571	115	10	their	their	PRON
hassl-3571	115	11	sustainability	sustainability	NOUN
hassl-3571	115	12	over	over	ADP
hassl-3571	115	13	time	time	NOUN
hassl-3571	115	14	and	and	CCONJ
hassl-3571	115	15	their	their	PRON
hassl-3571	115	16	potential	potential	NOUN
hassl-3571	115	17	to	to	PART
hassl-3571	115	18	contribute	contribute	VERB
hassl-3571	115	19	to	to	ADP
hassl-3571	115	20	superior	superior	ADJ
hassl-3571	115	21	performance	performance	NOUN
hassl-3571	115	22	.	.	PUNCT
hassl-3571	116	1	barney	barney	NOUN
hassl-3571	116	2	(	(	PUNCT
hassl-3571	116	3	1991	1991	NUM
hassl-3571	116	4	)	)	PUNCT
hassl-3571	116	5	and	and	CCONJ
hassl-3571	116	6	foss	foss	PROPN
hassl-3571	116	7	and	and	CCONJ
hassl-3571	116	8	knudsen	knudsen	PROPN
hassl-3571	116	9	(	(	PUNCT
hassl-3571	116	10	2003	2003	NUM
hassl-3571	116	11	,	,	PUNCT
hassl-3571	116	12	as	as	SCONJ
hassl-3571	116	13	cited	cite	VERB
hassl-3571	116	14	in	in	ADP
hassl-3571	116	15	samarrokhi	samarrokhi	PROPN
hassl-3571	116	16	,	,	PUNCT
hassl-3571	116	17	jenab	jenab	PROPN
hassl-3571	116	18	,	,	PUNCT
hassl-3571	116	19	arumugam	arumugam	ADJ
hassl-3571	116	20	,	,	PUNCT
hassl-3571	116	21	and	and	CCONJ
hassl-3571	116	22	weinsier	weinsier	NOUN
hassl-3571	116	23	(	(	PUNCT
hassl-3571	116	24	2015	2015	NUM
hassl-3571	116	25	)	)	PUNCT
hassl-3571	116	26	,	,	PUNCT
hassl-3571	116	27	have	have	AUX
hassl-3571	116	28	delineated	delineate	VERB
hassl-3571	116	29	two	two	NUM
hassl-3571	116	30	distinct	distinct	ADJ
hassl-3571	116	31	concepts	concept	NOUN
hassl-3571	116	32	of	of	ADP
hassl-3571	116	33	sustainable	sustainable	ADJ
hassl-3571	116	34	competitive	competitive	ADJ
hassl-3571	116	35	advantage	advantage	NOUN
hassl-3571	116	36	strategies	strategy	NOUN
hassl-3571	116	37	.	.	PUNCT
hassl-3571	117	1	firstly	firstly	ADV
hassl-3571	117	2	,	,	PUNCT
hassl-3571	117	3	a	a	DET
hassl-3571	117	4	company	company	NOUN
hassl-3571	117	5	is	be	AUX
hassl-3571	117	6	deemed	deem	VERB
hassl-3571	117	7	to	to	PART
hassl-3571	117	8	possess	possess	VERB
hassl-3571	117	9	a	a	DET
hassl-3571	117	10	competitive	competitive	ADJ
hassl-3571	117	11	advantage	advantage	NOUN
hassl-3571	117	12	when	when	SCONJ
hassl-3571	117	13	it	it	PRON
hassl-3571	117	14	successfully	successfully	ADV
hassl-3571	117	15	implements	implement	VERB
hassl-3571	117	16	a	a	DET
hassl-3571	117	17	value	value	NOUN
hassl-3571	117	18	-	-	PUNCT
hassl-3571	117	19	creation	creation	NOUN
hassl-3571	117	20	strategy	strategy	NOUN
hassl-3571	117	21	that	that	PRON
hassl-3571	117	22	is	be	AUX
hassl-3571	117	23	not	not	PART
hassl-3571	117	24	concurrently	concurrently	ADV
hassl-3571	117	25	adopted	adopt	VERB
hassl-3571	117	26	by	by	ADP
hassl-3571	117	27	any	any	DET
hassl-3571	117	28	existing	exist	VERB
hassl-3571	117	29	or	or	CCONJ
hassl-3571	117	30	potential	potential	ADJ
hassl-3571	117	31	competitor	competitor	NOUN
hassl-3571	117	32	.	.	PUNCT
hassl-3571	118	1	secondly	secondly	ADV
hassl-3571	118	2	,	,	PUNCT
hassl-3571	118	3	a	a	DET
hassl-3571	118	4	company	company	NOUN
hassl-3571	118	5	is	be	AUX
hassl-3571	118	6	deemed	deem	VERB
hassl-3571	118	7	to	to	PART
hassl-3571	118	8	have	have	VERB
hassl-3571	118	9	a	a	DET
hassl-3571	118	10	sustained	sustained	ADJ
hassl-3571	118	11	competitive	competitive	ADJ
hassl-3571	118	12	advantage	advantage	NOUN
hassl-3571	118	13	when	when	SCONJ
hassl-3571	118	14	it	it	PRON
hassl-3571	118	15	employs	employ	VERB
hassl-3571	118	16	a	a	DET
hassl-3571	118	17	value	value	NOUN
hassl-3571	118	18	creation	creation	NOUN
hassl-3571	118	19	strategy	strategy	NOUN
hassl-3571	118	20	that	that	PRON
hassl-3571	118	21	is	be	AUX
hassl-3571	118	22	not	not	PART
hassl-3571	118	23	being	be	AUX
hassl-3571	118	24	simultaneously	simultaneously	ADV
hassl-3571	118	25	adopted	adopt	VERB
hassl-3571	118	26	by	by	ADP
hassl-3571	118	27	any	any	DET
hassl-3571	118	28	current	current	ADJ
hassl-3571	118	29	or	or	CCONJ
hassl-3571	118	30	potential	potential	ADJ
hassl-3571	118	31	competitor	competitor	NOUN
hassl-3571	118	32	,	,	PUNCT
hassl-3571	118	33	and	and	CCONJ
hassl-3571	118	34	these	these	DET
hassl-3571	118	35	other	other	ADJ
hassl-3571	118	36	companies	company	NOUN
hassl-3571	118	37	are	be	AUX
hassl-3571	118	38	unable	unable	ADJ
hassl-3571	118	39	to	to	PART
hassl-3571	118	40	replicate	replicate	VERB
hassl-3571	118	41	the	the	DET
hassl-3571	118	42	advantages	advantage	NOUN
hassl-3571	118	43	of	of	ADP
hassl-3571	118	44	this	this	DET
hassl-3571	118	45	strategy	strategy	NOUN
hassl-3571	118	46	.	.	PUNCT
hassl-3571	119	1	the	the	DET
hassl-3571	119	2	maintenance	maintenance	NOUN
hassl-3571	119	3	of	of	ADP
hassl-3571	119	4	a	a	DET
hassl-3571	119	5	competitive	competitive	ADJ
hassl-3571	119	6	advantage	advantage	NOUN
hassl-3571	119	7	hinges	hinge	NOUN
hassl-3571	119	8	on	on	ADP
hassl-3571	119	9	the	the	DET
hassl-3571	119	10	feasibility	feasibility	NOUN
hassl-3571	119	11	of	of	ADP
hassl-3571	119	12	competitive	competitive	ADJ
hassl-3571	119	13	replication	replication	NOUN
hassl-3571	119	14	(	(	PUNCT
hassl-3571	119	15	samarrokhi	samarrokhi	NOUN
hassl-3571	119	16	et	et	PROPN
hassl-3571	119	17	al	al	PROPN
hassl-3571	119	18	.	.	PROPN
hassl-3571	119	19	,	,	PUNCT
hassl-3571	119	20	2015	2015	NUM
hassl-3571	119	21	)	)	PUNCT
hassl-3571	119	22	.	.	PUNCT
hassl-3571	120	1	sustainability	sustainability	NOUN
hassl-3571	120	2	refers	refer	VERB
hassl-3571	120	3	to	to	ADP
hassl-3571	120	4	the	the	DET
hassl-3571	120	5	potential	potential	NOUN
hassl-3571	120	6	for	for	ADP
hassl-3571	120	7	competitive	competitive	ADJ
hassl-3571	120	8	imitation	imitation	NOUN
hassl-3571	120	9	or	or	CCONJ
hassl-3571	120	10	other	other	ADJ
hassl-3571	120	11	rivals	rival	NOUN
hassl-3571	120	12	using	use	VERB
hassl-3571	120	13	the	the	DET
hassl-3571	120	14	same	same	ADJ
hassl-3571	120	15	tactic	tactic	NOUN
hassl-3571	120	16	.	.	PUNCT
hassl-3571	121	1	these	these	DET
hassl-3571	121	2	qualities	quality	NOUN
hassl-3571	121	3	that	that	PRON
hassl-3571	121	4	are	be	AUX
hassl-3571	121	5	required	require	VERB
hassl-3571	121	6	for	for	ADP
hassl-3571	121	7	resources	resource	NOUN
hassl-3571	121	8	and	and	CCONJ
hassl-3571	121	9	capacities	capacity	NOUN
hassl-3571	121	10	to	to	PART
hassl-3571	121	11	be	be	AUX
hassl-3571	121	12	met	meet	VERB
hassl-3571	121	13	are	be	AUX
hassl-3571	121	14	very	very	ADV
hassl-3571	121	15	relevant	relevant	ADJ
hassl-3571	121	16	to	to	PART
hassl-3571	121	17	sustainabil	sustainabil	VERB
hassl-3571	121	18	ity	ity	PROPN
hassl-3571	121	19	.	.	PUNCT
hassl-3571	122	1	according	accord	VERB
hassl-3571	122	2	to	to	ADP
hassl-3571	122	3	barney	barney	PROPN
hassl-3571	122	4	(	(	PUNCT
hassl-3571	122	5	1991	1991	NUM
hassl-3571	122	6	)	)	PUNCT
hassl-3571	122	7	,	,	PUNCT
hassl-3571	122	8	barney	barney	NOUN
hassl-3571	122	9	(	(	PUNCT
hassl-3571	122	10	1995	1995	NUM
hassl-3571	122	11	)	)	PUNCT
hassl-3571	122	12	,	,	PUNCT
hassl-3571	122	13	and	and	CCONJ
hassl-3571	122	14	barney	barney	NOUN
hassl-3571	122	15	and	and	CCONJ
hassl-3571	122	16	clark	clark	PROPN
hassl-3571	122	17	(	(	PUNCT
hassl-3571	122	18	2007	2007	NUM
hassl-3571	122	19	,	,	PUNCT
hassl-3571	122	20	as	as	SCONJ
hassl-3571	122	21	cited	cite	VERB
hassl-3571	122	22	in	in	ADP
hassl-3571	122	23	mahdi	mahdi	PROPN
hassl-3571	122	24	,	,	PUNCT
hassl-3571	122	25	nassar	nassar	PROPN
hassl-3571	122	26	,	,	PUNCT
hassl-3571	122	27	and	and	CCONJ
hassl-3571	122	28	almsafir	almsafir	NOUN
hassl-3571	122	29	(	(	PUNCT
hassl-3571	122	30	2019	2019	NUM
hassl-3571	122	31	)	)	PUNCT
hassl-3571	122	32	,	,	PUNCT
hassl-3571	122	33	these	these	DET
hassl-3571	122	34	dimensions	dimension	NOUN
hassl-3571	122	35	of	of	ADP
hassl-3571	122	36	sca	sca	PROPN
hassl-3571	122	37	are	be	AUX
hassl-3571	122	38	valuable	valuable	ADJ
hassl-3571	122	39	,	,	PUNCT
hassl-3571	122	40	rare	rare	ADJ
hassl-3571	122	41	,	,	PUNCT
hassl-3571	122	42	inimitable	inimitable	ADJ
hassl-3571	122	43	,	,	PUNCT
hassl-3571	122	44	and	and	CCONJ
hassl-3571	122	45	organised	organise	VERB
hassl-3571	122	46	.	.	PUNCT
hassl-3571	123	1	2.3	2.3	NUM
hassl-3571	123	2	.	.	PUNCT
hassl-3571	124	1	the	the	DET
hassl-3571	124	2	influence	influence	NOUN
hassl-3571	124	3	of	of	ADP
hassl-3571	124	4	sq	sq	INTJ
hassl-3571	124	5	on	on	ADP
hassl-3571	124	6	sca	sca	PROPN
hassl-3571	124	7	excellent	excellent	PROPN
hassl-3571	124	8	service	service	NOUN
hassl-3571	124	9	quality	quality	NOUN
hassl-3571	124	10	creates	create	VERB
hassl-3571	124	11	top	top	ADJ
hassl-3571	124	12	levels	level	NOUN
hassl-3571	124	13	of	of	ADP
hassl-3571	124	14	completeness	completeness	NOUN
hassl-3571	124	15	,	,	PUNCT
hassl-3571	124	16	which	which	PRON
hassl-3571	124	17	deliver	deliver	VERB
hassl-3571	124	18	mainly	mainly	ADV
hassl-3571	124	19	numerous	numerous	ADJ
hassl-3571	124	20	activities	activity	NOUN
hassl-3571	124	21	in	in	ADP
hassl-3571	124	22	the	the	DET
hassl-3571	124	23	market	market	NOUN
hassl-3571	124	24	and	and	CCONJ
hassl-3571	124	25	lead	lead	VERB
hassl-3571	124	26	to	to	ADP
hassl-3571	124	27	sustainable	sustainable	ADJ
hassl-3571	124	28	competitive	competitive	ADJ
hassl-3571	124	29	benefits	benefit	NOUN
hassl-3571	124	30	(	(	PUNCT
hassl-3571	124	31	kusumadewi	kusumadewi	NOUN
hassl-3571	124	32	&	&	CCONJ
hassl-3571	124	33	karyono	karyono	PROPN
hassl-3571	124	34	,	,	PUNCT
hassl-3571	124	35	2019	2019	NUM
hassl-3571	124	36	)	)	PUNCT
hassl-3571	124	37	.	.	PUNCT
hassl-3571	125	1	global	global	ADJ
hassl-3571	125	2	academia	academia	PROPN
hassl-3571	125	3	has	have	AUX
hassl-3571	125	4	conducted	conduct	VERB
hassl-3571	125	5	extensive	extensive	ADJ
hassl-3571	125	6	research	research	NOUN
hassl-3571	125	7	on	on	ADP
hassl-3571	125	8	the	the	DET
hassl-3571	125	9	connection	connection	NOUN
hassl-3571	125	10	between	between	ADP
hassl-3571	125	11	service	service	NOUN
hassl-3571	125	12	quality	quality	NOUN
hassl-3571	125	13	and	and	CCONJ
hassl-3571	125	14	sca	sca	NOUN
hassl-3571	125	15	.	.	PUNCT
hassl-3571	126	1	in	in	ADP
hassl-3571	126	2	a	a	DET
hassl-3571	126	3	study	study	NOUN
hassl-3571	126	4	on	on	ADP
hassl-3571	126	5	service	service	NOUN
hassl-3571	126	6	quality	quality	NOUN
hassl-3571	126	7	and	and	CCONJ
hassl-3571	126	8	sca	sca	NOUN
hassl-3571	126	9	conducted	conduct	VERB
hassl-3571	126	10	by	by	ADP
hassl-3571	126	11	njoroge	njoroge	NOUN
hassl-3571	126	12	(	(	PUNCT
hassl-3571	126	13	2016	2016	NUM
hassl-3571	126	14	)	)	PUNCT
hassl-3571	126	15	,	,	PUNCT
hassl-3571	126	16	it	it	PRON
hassl-3571	126	17	was	be	AUX
hassl-3571	126	18	concluded	conclude	VERB
hassl-3571	126	19	that	that	SCONJ
hassl-3571	126	20	,	,	PUNCT
hassl-3571	126	21	in	in	ADP
hassl-3571	126	22	terms	term	NOUN
hassl-3571	126	23	of	of	ADP
hassl-3571	126	24	advanced	advanced	ADJ
hassl-3571	126	25	sustainable	sustainable	ADJ
hassl-3571	126	26	competitive	competitive	ADJ
hassl-3571	126	27	advantage	advantage	NOUN
hassl-3571	126	28	,	,	PUNCT
hassl-3571	126	29	lsps	lsp	NOUN
hassl-3571	126	30	must	must	AUX
hassl-3571	126	31	improve	improve	VERB
hassl-3571	126	32	their	their	PRON
hassl-3571	126	33	service	service	NOUN
hassl-3571	126	34	superiority	superiority	NOUN
hassl-3571	126	35	levels	level	NOUN
hassl-3571	126	36	.	.	PUNCT
hassl-3571	127	1	shetty	shetty	PROPN
hassl-3571	127	2	,	,	PUNCT
hassl-3571	127	3	kamath	kamath	PROPN
hassl-3571	127	4	,	,	PUNCT
hassl-3571	127	5	and	and	CCONJ
hassl-3571	127	6	krishna	krishna	PROPN
hassl-3571	127	7	(	(	PUNCT
hassl-3571	127	8	2018	2018	NUM
hassl-3571	127	9	)	)	PUNCT
hassl-3571	127	10	called	call	VERB
hassl-3571	127	11	for	for	ADP
hassl-3571	127	12	the	the	DET
hassl-3571	127	13	need	need	NOUN
hassl-3571	127	14	to	to	PART
hassl-3571	127	15	focus	focus	VERB
hassl-3571	127	16	on	on	ADP
hassl-3571	127	17	service	service	NOUN
hassl-3571	127	18	quality	quality	NOUN
hassl-3571	127	19	features	feature	NOUN
hassl-3571	127	20	and	and	CCONJ
hassl-3571	127	21	outcomes	outcome	NOUN
hassl-3571	127	22	,	,	PUNCT
hassl-3571	127	23	as	as	ADV
hassl-3571	127	24	well	well	ADV
hassl-3571	127	25	as	as	ADP
hassl-3571	127	26	initiatives	initiative	NOUN
hassl-3571	127	27	that	that	PRON
hassl-3571	127	28	might	might	AUX
hassl-3571	127	29	offer	offer	VERB
hassl-3571	127	30	firms	firm	NOUN
hassl-3571	127	31	a	a	DET
hassl-3571	127	32	sustainable	sustainable	ADJ
hassl-3571	127	33	competitive	competitive	ADJ
hassl-3571	127	34	advantage	advantage	NOUN
hassl-3571	127	35	.	.	PUNCT
hassl-3571	128	1	it	it	PRON
hassl-3571	128	2	was	be	AUX
hassl-3571	128	3	revealed	reveal	VERB
hassl-3571	128	4	that	that	SCONJ
hassl-3571	128	5	organisations	organisation	NOUN
hassl-3571	128	6	must	must	AUX
hassl-3571	128	7	focus	focus	VERB
hassl-3571	128	8	on	on	ADP
hassl-3571	128	9	their	their	PRON
hassl-3571	128	10	visibility	visibility	NOUN
hassl-3571	128	11	,	,	PUNCT
hassl-3571	128	12	influence	influence	NOUN
hassl-3571	128	13	,	,	PUNCT
hassl-3571	128	14	and	and	CCONJ
hassl-3571	128	15	take	take	VERB
hassl-3571	128	16	action	action	NOUN
hassl-3571	128	17	to	to	PART
hassl-3571	128	18	enhance	enhance	VERB
hassl-3571	128	19	important	important	ADJ
hassl-3571	128	20	services	service	NOUN
hassl-3571	128	21	such	such	ADJ
hassl-3571	128	22	as	as	ADP
hassl-3571	128	23	attitude	attitude	NOUN
hassl-3571	128	24	,	,	PUNCT
hassl-3571	128	25	content	content	NOUN
hassl-3571	128	26	,	,	PUNCT
hassl-3571	128	27	and	and	CCONJ
hassl-3571	128	28	delivery	delivery	NOUN
hassl-3571	128	29	in	in	ADP
hassl-3571	128	30	order	order	NOUN
hassl-3571	128	31	to	to	PART
hassl-3571	128	32	raise	raise	VERB
hassl-3571	128	33	their	their	PRON
hassl-3571	128	34	market	market	NOUN
hassl-3571	128	35	position	position	NOUN
hassl-3571	128	36	and	and	CCONJ
hassl-3571	128	37	perceptib	perceptib	NOUN
hassl-3571	128	38	ility	ility	NOUN
hassl-3571	128	39	.	.	PUNCT
hassl-3571	129	1	in	in	ADP
hassl-3571	129	2	addition	addition	NOUN
hassl-3571	129	3	,	,	PUNCT
hassl-3571	129	4	higher	high	ADJ
hassl-3571	129	5	education	education	NOUN
hassl-3571	129	6	institutions	institution	NOUN
hassl-3571	129	7	(	(	PUNCT
hassl-3571	129	8	heis	heis	PROPN
hassl-3571	129	9	)	)	PUNCT
hassl-3571	129	10	must	must	AUX
hassl-3571	129	11	also	also	ADV
hassl-3571	129	12	pay	pay	VERB
hassl-3571	129	13	attention	attention	NOUN
hassl-3571	129	14	to	to	ADP
hassl-3571	129	15	how	how	SCONJ
hassl-3571	129	16	they	they	PRON
hassl-3571	129	17	handle	handle	VERB
hassl-3571	129	18	data	datum	NOUN
hassl-3571	129	19	sources	source	NOUN
hassl-3571	129	20	and	and	CCONJ
hassl-3571	129	21	how	how	SCONJ
hassl-3571	129	22	they	they	PRON
hassl-3571	129	23	organise	organise	VERB
hassl-3571	129	24	knowledge	knowledge	NOUN
hassl-3571	129	25	generation	generation	NOUN
hassl-3571	129	26	and	and	CCONJ
hassl-3571	129	27	distribution	distribution	NOUN
hassl-3571	129	28	in	in	ADP
hassl-3571	129	29	order	order	NOUN
hassl-3571	129	30	to	to	PART
hassl-3571	129	31	attain	attain	VERB
hassl-3571	129	32	a	a	DET
hassl-3571	129	33	competitive	competitive	ADJ
hassl-3571	129	34	advantage	advantage	NOUN
hassl-3571	129	35	(	(	PUNCT
hassl-3571	129	36	shetty	shetty	PROPN
hassl-3571	129	37	et	et	PROPN
hassl-3571	129	38	al	al	PROPN
hassl-3571	129	39	.	.	PROPN
hassl-3571	129	40	,	,	PUNCT
hassl-3571	129	41	2018	2018	NUM
hassl-3571	129	42	)	)	PUNCT
hassl-3571	129	43	.	.	PUNCT
hassl-3571	130	1	interestingly	interestingly	ADV
hassl-3571	130	2	,	,	PUNCT
hassl-3571	130	3	wijetunge	wijetunge	VERB
hassl-3571	130	4	(	(	PUNCT
hassl-3571	130	5	2016	2016	NUM
hassl-3571	130	6	)	)	PUNCT
hassl-3571	130	7	investigated	investigate	VERB
hassl-3571	130	8	how	how	SCONJ
hassl-3571	130	9	small	small	ADJ
hassl-3571	130	10	businesses	business	NOUN
hassl-3571	130	11	can	can	AUX
hassl-3571	130	12	use	use	VERB
hassl-3571	130	13	service	service	NOUN
hassl-3571	130	14	quality	quality	NOUN
hassl-3571	130	15	to	to	PART
hassl-3571	130	16	attain	attain	VERB
hassl-3571	130	17	a	a	DET
hassl-3571	130	18	competitive	competitive	ADJ
hassl-3571	130	19	marketing	marketing	NOUN
hassl-3571	130	20	advantage	advantage	NOUN
hassl-3571	130	21	and	and	CCONJ
hassl-3571	130	22	which	which	DET
hassl-3571	130	23	current	current	ADJ
hassl-3571	130	24	service	service	NOUN
hassl-3571	130	25	quality	quality	NOUN
hassl-3571	130	26	models	model	NOUN
hassl-3571	130	27	are	be	AUX
hassl-3571	130	28	most	most	ADV
hassl-3571	130	29	applicable	applicable	ADJ
hassl-3571	130	30	to	to	ADP
hassl-3571	130	31	larger	large	ADJ
hassl-3571	130	32	organisations	organisation	NOUN
hassl-3571	130	33	.	.	PUNCT
hassl-3571	131	1	based	base	VERB
hassl-3571	131	2	on	on	ADP
hassl-3571	131	3	the	the	DET
hassl-3571	131	4	findings	finding	NOUN
hassl-3571	131	5	of	of	ADP
hassl-3571	131	6	a	a	DET
hassl-3571	131	7	two	two	NUM
hassl-3571	131	8	-	-	PUNCT
hassl-3571	131	9	level	level	NOUN
hassl-3571	131	10	experiential	experiential	ADJ
hassl-3571	131	11	study	study	NOUN
hassl-3571	131	12	focusing	focus	VERB
hassl-3571	131	13	on	on	ADP
hassl-3571	131	14	small	small	ADJ
hassl-3571	131	15	engineering	engineering	NOUN
hassl-3571	131	16	firms	firm	NOUN
hassl-3571	131	17	,	,	PUNCT
hassl-3571	131	18	a	a	DET
hassl-3571	131	19	model	model	NOUN
hassl-3571	131	20	of	of	ADP
hassl-3571	131	21	service	service	NOUN
hassl-3571	131	22	excellence	excellence	NOUN
hassl-3571	131	23	was	be	AUX
hassl-3571	131	24	developed	develop	VERB
hassl-3571	131	25	,	,	PUNCT
hassl-3571	131	26	which	which	PRON
hassl-3571	131	27	indicated	indicate	VERB
hassl-3571	131	28	that	that	SCONJ
hassl-3571	131	29	,	,	PUNCT
hassl-3571	131	30	more	more	ADV
hassl-3571	131	31	accurately	accurately	ADV
hassl-3571	131	32	,	,	PUNCT
hassl-3571	131	33	it	it	PRON
hassl-3571	131	34	reflects	reflect	VERB
hassl-3571	131	35	the	the	DET
hassl-3571	131	36	circumstances	circumstance	NOUN
hassl-3571	131	37	of	of	ADP
hassl-3571	131	38	smaller	small	ADJ
hassl-3571	131	39	businesses	business	NOUN
hassl-3571	131	40	.	.	PUNCT
hassl-3571	132	1	the	the	DET
hassl-3571	132	2	study	study	NOUN
hassl-3571	132	3	found	find	VERB
hassl-3571	132	4	the	the	DET
hassl-3571	132	5	key	key	ADJ
hassl-3571	132	6	considerations	consideration	NOUN
hassl-3571	132	7	for	for	ADP
hassl-3571	132	8	business	business	NOUN
hassl-3571	132	9	owners	owner	NOUN
hassl-3571	132	10	in	in	ADP
hassl-3571	132	11	developing	develop	VERB
hassl-3571	132	12	a	a	DET
hassl-3571	132	13	competitive	competitive	ADJ
hassl-3571	132	14	advantage	advantage	NOUN
hassl-3571	132	15	through	through	ADP
hassl-3571	132	16	service	service	NOUN
hassl-3571	132	17	quality	quality	NOUN
hassl-3571	132	18	management	management	NOUN
hassl-3571	132	19	.	.	PUNCT
hassl-3571	133	1	hassan	hassan	PROPN
hassl-3571	133	2	et	et	PROPN
hassl-3571	133	3	al	al	PROPN
hassl-3571	133	4	.	.	PROPN
hassl-3571	133	5	(	(	PUNCT
hassl-3571	133	6	2020	2020	NUM
hassl-3571	133	7	)	)	PUNCT
hassl-3571	133	8	looked	look	VERB
hassl-3571	133	9	at	at	ADP
hassl-3571	133	10	how	how	SCONJ
hassl-3571	133	11	managers	manager	NOUN
hassl-3571	133	12	for	for	ADP
hassl-3571	133	13	tourism	tourism	NOUN
hassl-3571	133	14	businesses	business	NOUN
hassl-3571	133	15	in	in	ADP
hassl-3571	133	16	erbil	erbil	PROPN
hassl-3571	133	17	perceived	perceive	VERB
hassl-3571	133	18	the	the	DET
hassl-3571	133	19	effect	effect	NOUN
hassl-3571	133	20	of	of	ADP
hassl-3571	133	21	bettering	better	VERB
hassl-3571	133	22	mental	mental	ADJ
hassl-3571	133	23	imagery	imagery	NOUN
hassl-3571	133	24	on	on	ADP
hassl-3571	133	25	the	the	DET
hassl-3571	133	26	quality	quality	NOUN
hassl-3571	133	27	of	of	ADP
hassl-3571	133	28	tourism	tourism	NOUN
hassl-3571	133	29	services	service	NOUN
hassl-3571	133	30	.	.	PUNCT
hassl-3571	134	1	the	the	DET
hassl-3571	134	2	results	result	NOUN
hassl-3571	134	3	of	of	ADP
hassl-3571	134	4	this	this	DET
hassl-3571	134	5	study	study	NOUN
hassl-3571	134	6	supported	support	VERB
hassl-3571	134	7	the	the	DET
hassl-3571	134	8	evidence	evidence	NOUN
hassl-3571	134	9	that	that	SCONJ
hassl-3571	134	10	aspects	aspect	NOUN
hassl-3571	134	11	of	of	ADP
hassl-3571	134	12	tourism	tourism	NOUN
hassl-3571	134	13	service	service	NOUN
hassl-3571	134	14	quality	quality	NOUN
hassl-3571	134	15	significantly	significantly	ADV
hassl-3571	134	16	and	and	CCONJ
hassl-3571	134	17	favourably	favourably	ADV
hassl-3571	134	18	influence	influence	VERB
hassl-3571	134	19	the	the	DET
hassl-3571	134	20	development	development	NOUN
hassl-3571	134	21	of	of	ADP
hassl-3571	134	22	mental	mental	ADJ
hassl-3571	134	23	imagery	imagery	NOUN
hassl-3571	134	24	.	.	PUNCT
hassl-3571	135	1	humanities	humanity	NOUN
hassl-3571	135	2	and	and	CCONJ
hassl-3571	135	3	social	social	ADJ
hassl-3571	135	4	sciences	science	NOUN
hassl-3571	135	5	letters	letter	NOUN
hassl-3571	135	6	,	,	PUNCT
hassl-3571	135	7	2023	2023	NUM
hassl-3571	135	8	,	,	PUNCT
hassl-3571	135	9	11(4	11(4	NUM
hassl-3571	135	10	):	):	PUNCT
hassl-3571	135	11	502	502	NUM
hassl-3571	135	12	-	-	SYM
hassl-3571	135	13	518	518	NUM
hassl-3571	135	14	507	507	NUM
hassl-3571	135	15	©	©	PROPN
hassl-3571	135	16	2023	2023	NUM
hassl-3571	135	17	conscientia	conscientia	PROPN
hassl-3571	135	18	beam	beam	PROPN
hassl-3571	135	19	.	.	PUNCT
hassl-3571	136	1	all	all	DET
hassl-3571	136	2	rights	right	NOUN
hassl-3571	136	3	reserved	reserve	VERB
hassl-3571	136	4	.	.	PUNCT
hassl-3571	137	1	the	the	DET
hassl-3571	137	2	relative	relative	ADJ
hassl-3571	137	3	importance	importance	NOUN
hassl-3571	137	4	of	of	ADP
hassl-3571	137	5	sq	sq	INTJ
hassl-3571	137	6	in	in	ADP
hassl-3571	137	7	insurance	insurance	NOUN
hassl-3571	137	8	organisations	organisation	NOUN
hassl-3571	137	9	was	be	AUX
hassl-3571	137	10	investigated	investigate	VERB
hassl-3571	137	11	by	by	ADP
hassl-3571	137	12	esmaeilpour	esmaeilpour	PROPN
hassl-3571	137	13	and	and	CCONJ
hassl-3571	137	14	hoseini	hoseini	NOUN
hassl-3571	137	15	(	(	PUNCT
hassl-3571	137	16	2017	2017	NUM
hassl-3571	137	17	)	)	PUNCT
hassl-3571	137	18	.	.	PUNCT
hassl-3571	138	1	following	follow	VERB
hassl-3571	138	2	dependability	dependability	NOUN
hassl-3571	138	3	,	,	PUNCT
hassl-3571	138	4	responsiveness	responsiveness	NOUN
hassl-3571	138	5	,	,	PUNCT
hassl-3571	138	6	assurance	assurance	NOUN
hassl-3571	138	7	,	,	PUNCT
hassl-3571	138	8	and	and	CCONJ
hassl-3571	138	9	tangibility	tangibility	NOUN
hassl-3571	138	10	,	,	PUNCT
hassl-3571	138	11	empathy	empathy	NOUN
hassl-3571	138	12	was	be	AUX
hassl-3571	138	13	the	the	DET
hassl-3571	138	14	most	most	ADV
hassl-3571	138	15	noteworthy	noteworthy	ADJ
hassl-3571	138	16	quality	quality	NOUN
hassl-3571	138	17	.	.	PUNCT
hassl-3571	139	1	this	this	DET
hassl-3571	139	2	finding	finding	NOUN
hassl-3571	139	3	is	be	AUX
hassl-3571	139	4	in	in	ADP
hassl-3571	139	5	line	line	NOUN
hassl-3571	139	6	with	with	ADP
hassl-3571	139	7	recent	recent	ADJ
hassl-3571	139	8	research	research	NOUN
hassl-3571	139	9	whingan	whingan	NOUN
hassl-3571	139	10	and	and	CCONJ
hassl-3571	139	11	ogundare	ogundare	NOUN
hassl-3571	139	12	(	(	PUNCT
hassl-3571	139	13	2018	2018	NUM
hassl-3571	139	14	)	)	PUNCT
hassl-3571	139	15	,	,	PUNCT
hassl-3571	139	16	which	which	PRON
hassl-3571	139	17	shows	show	VERB
hassl-3571	139	18	that	that	SCONJ
hassl-3571	139	19	all	all	DET
hassl-3571	139	20	sq	sq	ADJ
hassl-3571	139	21	dimensions	dimension	NOUN
hassl-3571	139	22	have	have	VERB
hassl-3571	139	23	high	high	ADJ
hassl-3571	139	24	values	value	NOUN
hassl-3571	139	25	,	,	PUNCT
hassl-3571	139	26	with	with	ADP
hassl-3571	139	27	an	an	DET
hassl-3571	139	28	average	average	ADJ
hassl-3571	139	29	sq	sq	NOUN
hassl-3571	139	30	of	of	ADP
hassl-3571	139	31	about	about	ADV
hassl-3571	139	32	71	71	NUM
hassl-3571	139	33	%	%	NOUN
hassl-3571	139	34	.	.	PUNCT
hassl-3571	140	1	in	in	ADP
hassl-3571	140	2	the	the	DET
hassl-3571	140	3	jordanian	jordanian	ADJ
hassl-3571	140	4	insurance	insurance	NOUN
hassl-3571	140	5	sector	sector	NOUN
hassl-3571	140	6	,	,	PUNCT
hassl-3571	140	7	sweis	sweis	VERB
hassl-3571	140	8	et	et	PROPN
hassl-3571	140	9	al	al	PROPN
hassl-3571	140	10	.	.	PROPN
hassl-3571	141	1	(	(	PUNCT
hassl-3571	141	2	2018	2018	NUM
hassl-3571	141	3	)	)	PUNCT
hassl-3571	141	4	explored	explore	VERB
hassl-3571	141	5	the	the	DET
hassl-3571	141	6	link	link	NOUN
hassl-3571	141	7	between	between	ADP
hassl-3571	141	8	service	service	NOUN
hassl-3571	141	9	quality	quality	NOUN
hassl-3571	141	10	and	and	CCONJ
hassl-3571	141	11	sca	sca	PROPN
hassl-3571	141	12	achievement	achievement	NOUN
hassl-3571	141	13	.	.	PUNCT
hassl-3571	142	1	their	their	PRON
hassl-3571	142	2	findings	finding	NOUN
hassl-3571	142	3	indicated	indicate	VERB
hassl-3571	142	4	a	a	DET
hassl-3571	142	5	meaningful	meaningful	ADJ
hassl-3571	142	6	correlation	correlation	NOUN
hassl-3571	142	7	between	between	ADP
hassl-3571	142	8	responsiveness	responsiveness	NOUN
hassl-3571	142	9	,	,	PUNCT
hassl-3571	142	10	empathy	empathy	NOUN
hassl-3571	142	11	,	,	PUNCT
hassl-3571	142	12	and	and	CCONJ
hassl-3571	142	13	sca	sca	PROPN
hassl-3571	142	14	.	.	PUNCT
hassl-3571	143	1	however	however	ADV
hassl-3571	143	2	,	,	PUNCT
hassl-3571	143	3	there	there	PRON
hassl-3571	143	4	was	be	VERB
hassl-3571	143	5	no	no	DET
hassl-3571	143	6	significant	significant	ADJ
hassl-3571	143	7	relationship	relationship	NOUN
hassl-3571	143	8	observed	observe	VERB
hassl-3571	143	9	with	with	ADP
hassl-3571	143	10	tangibility	tangibility	NOUN
hassl-3571	143	11	,	,	PUNCT
hassl-3571	143	12	reliability	reliability	NOUN
hassl-3571	143	13	,	,	PUNCT
hassl-3571	143	14	or	or	CCONJ
hassl-3571	143	15	assurance	assurance	NOUN
hassl-3571	143	16	concerning	concern	VERB
hassl-3571	143	17	sca	sca	PROPN
hassl-3571	143	18	.	.	PUNCT
hassl-3571	144	1	on	on	ADP
hassl-3571	144	2	a	a	DET
hassl-3571	144	3	different	different	ADJ
hassl-3571	144	4	note	note	NOUN
hassl-3571	144	5	,	,	PUNCT
hassl-3571	144	6	kukanja	kukanja	NOUN
hassl-3571	144	7	and	and	CCONJ
hassl-3571	144	8	planinc	planinc	PROPN
hassl-3571	144	9	(	(	PUNCT
hassl-3571	144	10	2018	2018	NUM
hassl-3571	144	11	)	)	PUNCT
hassl-3571	144	12	examined	examine	VERB
hassl-3571	144	13	how	how	SCONJ
hassl-3571	144	14	managers	manager	NOUN
hassl-3571	144	15	'	'	PART
hassl-3571	144	16	perceptions	perception	NOUN
hassl-3571	144	17	of	of	ADP
hassl-3571	144	18	quality	quality	NOUN
hassl-3571	144	19	influenced	influence	VERB
hassl-3571	144	20	the	the	DET
hassl-3571	144	21	profitability	profitability	NOUN
hassl-3571	144	22	of	of	ADP
hassl-3571	144	23	restaurant	restaurant	NOUN
hassl-3571	144	24	operations	operation	NOUN
hassl-3571	144	25	.	.	PUNCT
hassl-3571	145	1	out	out	ADP
hassl-3571	145	2	of	of	ADP
hassl-3571	145	3	the	the	DET
hassl-3571	145	4	five	five	NUM
hassl-3571	145	5	quality	quality	NOUN
hassl-3571	145	6	dimensions	dimension	NOUN
hassl-3571	145	7	,	,	PUNCT
hassl-3571	145	8	only	only	ADV
hassl-3571	145	9	empathy	empathy	NOUN
hassl-3571	145	10	,	,	PUNCT
hassl-3571	145	11	assurance	assurance	NOUN
hassl-3571	145	12	,	,	PUNCT
hassl-3571	145	13	and	and	CCONJ
hassl-3571	145	14	tangibles	tangible	NOUN
hassl-3571	145	15	showed	show	VERB
hassl-3571	145	16	a	a	DET
hassl-3571	145	17	significant	significant	ADJ
hassl-3571	145	18	impact	impact	NOUN
hassl-3571	145	19	on	on	ADP
hassl-3571	145	20	a	a	DET
hassl-3571	145	21	restaurant	restaurant	NOUN
hassl-3571	145	22	's	's	PART
hassl-3571	145	23	overall	overall	ADJ
hassl-3571	145	24	quality	quality	NOUN
hassl-3571	145	25	.	.	PUNCT
hassl-3571	146	1	other	other	ADJ
hassl-3571	146	2	quality	quality	NOUN
hassl-3571	146	3	metrics	metric	NOUN
hassl-3571	146	4	did	do	AUX
hassl-3571	146	5	not	not	PART
hassl-3571	146	6	demonstrate	demonstrate	VERB
hassl-3571	146	7	significant	significant	ADJ
hassl-3571	146	8	statistical	statistical	ADJ
hassl-3571	146	9	relevance	relevance	NOUN
hassl-3571	146	10	.	.	PUNCT
hassl-3571	147	1	for	for	ADP
hassl-3571	147	2	hotel	hotel	NOUN
hassl-3571	147	3	and	and	CCONJ
hassl-3571	147	4	spa	spa	NOUN
hassl-3571	147	5	managers	manager	NOUN
hassl-3571	147	6	in	in	ADP
hassl-3571	147	7	greece	greece	PROPN
hassl-3571	147	8	,	,	PUNCT
hassl-3571	147	9	bakirtzoglou	bakirtzoglou	PROPN
hassl-3571	147	10	,	,	PUNCT
hassl-3571	147	11	vryoni	vryoni	ADJ
hassl-3571	147	12	,	,	PUNCT
hassl-3571	147	13	and	and	CCONJ
hassl-3571	147	14	ioannou	ioannou	NOUN
hassl-3571	147	15	(	(	PUNCT
hassl-3571	147	16	2018	2018	NUM
hassl-3571	147	17	)	)	PUNCT
hassl-3571	147	18	examined	examine	VERB
hassl-3571	147	19	which	which	DET
hassl-3571	147	20	aspects	aspect	NOUN
hassl-3571	147	21	of	of	ADP
hassl-3571	147	22	service	service	NOUN
hassl-3571	147	23	quality	quality	NOUN
hassl-3571	147	24	are	be	AUX
hassl-3571	147	25	most	most	ADV
hassl-3571	147	26	crucial	crucial	ADJ
hassl-3571	147	27	to	to	ADP
hassl-3571	147	28	their	their	PRON
hassl-3571	147	29	ability	ability	NOUN
hassl-3571	147	30	to	to	PART
hassl-3571	147	31	satisfy	satisfy	VERB
hassl-3571	147	32	clients	client	NOUN
hassl-3571	147	33	.	.	PUNCT
hassl-3571	148	1	the	the	DET
hassl-3571	148	2	findings	finding	NOUN
hassl-3571	148	3	indicated	indicate	VERB
hassl-3571	148	4	that	that	SCONJ
hassl-3571	148	5	three	three	NUM
hassl-3571	148	6	servqual	servqual	ADJ
hassl-3571	148	7	model	model	NOUN
hassl-3571	148	8	variables	variable	NOUN
hassl-3571	148	9	—	—	PUNCT
hassl-3571	148	10	responsiveness	responsiveness	NOUN
hassl-3571	148	11	,	,	PUNCT
hassl-3571	148	12	reliability	reliability	NOUN
hassl-3571	148	13	,	,	PUNCT
hassl-3571	148	14	and	and	CCONJ
hassl-3571	148	15	tangibles	tangible	NOUN
hassl-3571	148	16	—	—	PUNCT
hassl-3571	148	17	were	be	AUX
hassl-3571	148	18	the	the	DET
hassl-3571	148	19	most	most	ADV
hassl-3571	148	20	effective	effective	ADJ
hassl-3571	148	21	predictors	predictor	NOUN
hassl-3571	148	22	of	of	ADP
hassl-3571	148	23	managers	manager	NOUN
hassl-3571	148	24	'	'	PART
hassl-3571	148	25	perceptions	perception	NOUN
hassl-3571	148	26	.	.	PUNCT
hassl-3571	149	1	the	the	DET
hassl-3571	149	2	study	study	NOUN
hassl-3571	149	3	's	's	PART
hassl-3571	149	4	conceptual	conceptual	ADJ
hassl-3571	149	5	framework	framework	NOUN
hassl-3571	149	6	,	,	PUNCT
hassl-3571	149	7	illustrated	illustrate	VERB
hassl-3571	149	8	in	in	ADP
hassl-3571	149	9	figure	figure	NOUN
hassl-3571	149	10	1	1	NUM
hassl-3571	149	11	,	,	PUNCT
hassl-3571	149	12	is	be	AUX
hassl-3571	149	13	grounded	ground	VERB
hassl-3571	149	14	in	in	ADP
hassl-3571	149	15	a	a	DET
hassl-3571	149	16	thorough	thorough	ADJ
hassl-3571	149	17	literature	literature	NOUN
hassl-3571	149	18	review	review	NOUN
hassl-3571	149	19	and	and	CCONJ
hassl-3571	149	20	seeks	seek	VERB
hassl-3571	149	21	to	to	PART
hassl-3571	149	22	probe	probe	VERB
hassl-3571	149	23	the	the	DET
hassl-3571	149	24	connection	connection	NOUN
hassl-3571	149	25	between	between	ADP
hassl-3571	149	26	service	service	NOUN
hassl-3571	149	27	quality	quality	NOUN
hassl-3571	149	28	and	and	CCONJ
hassl-3571	149	29	sca	sca	NOUN
hassl-3571	149	30	within	within	ADP
hassl-3571	149	31	the	the	DET
hassl-3571	149	32	kurdistan	kurdistan	PROPN
hassl-3571	149	33	region	region	PROPN
hassl-3571	149	34	-	-	PUNCT
hassl-3571	149	35	iraq	iraq	PROPN
hassl-3571	149	36	's	's	PART
hassl-3571	149	37	hotels	hotel	NOUN
hassl-3571	149	38	.	.	PUNCT
hassl-3571	150	1	this	this	DET
hassl-3571	150	2	framework	framework	NOUN
hassl-3571	150	3	guided	guide	VERB
hassl-3571	150	4	the	the	DET
hassl-3571	150	5	formulation	formulation	NOUN
hassl-3571	150	6	and	and	CCONJ
hassl-3571	150	7	examination	examination	NOUN
hassl-3571	150	8	of	of	ADP
hassl-3571	150	9	the	the	DET
hassl-3571	150	10	subsequent	subsequent	ADJ
hassl-3571	150	11	hypotheses	hypothesis	NOUN
hassl-3571	150	12	:	:	PUNCT
hassl-3571	150	13	h1	h1	X
hassl-3571	150	14	.	.	PUNCT
hassl-3571	151	1	tangibles	tangibles	PROPN
hassl-3571	151	2	have	have	VERB
hassl-3571	151	3	a	a	DET
hassl-3571	151	4	significant	significant	ADJ
hassl-3571	151	5	effect	effect	NOUN
hassl-3571	151	6	on	on	ADP
hassl-3571	151	7	sustainable	sustainable	ADJ
hassl-3571	151	8	competitive	competitive	ADJ
hassl-3571	151	9	advantage	advantage	NOUN
hassl-3571	151	10	.	.	PUNCT
hassl-3571	152	1	h2	h2	NOUN
hassl-3571	152	2	.	.	PUNCT
hassl-3571	153	1	reliability	reliability	NOUN
hassl-3571	153	2	has	have	VERB
hassl-3571	153	3	a	a	DET
hassl-3571	153	4	significant	significant	ADJ
hassl-3571	153	5	effect	effect	NOUN
hassl-3571	153	6	on	on	ADP
hassl-3571	153	7	sustainable	sustainable	ADJ
hassl-3571	153	8	competitive	competitive	ADJ
hassl-3571	153	9	advantage	advantage	NOUN
hassl-3571	153	10	.	.	PUNCT
hassl-3571	154	1	h3	h3	NOUN
hassl-3571	154	2	.	.	PUNCT
hassl-3571	154	3	responsiveness	responsiveness	NOUN
hassl-3571	154	4	has	have	VERB
hassl-3571	154	5	a	a	DET
hassl-3571	154	6	significant	significant	ADJ
hassl-3571	154	7	effect	effect	NOUN
hassl-3571	154	8	on	on	ADP
hassl-3571	154	9	sustainable	sustainable	ADJ
hassl-3571	154	10	competitive	competitive	ADJ
hassl-3571	154	11	advantage	advantage	NOUN
hassl-3571	154	12	.	.	PUNCT
hassl-3571	155	1	h4	h4	NOUN
hassl-3571	155	2	.	.	PUNCT
hassl-3571	155	3	assurance	assurance	NOUN
hassl-3571	155	4	has	have	VERB
hassl-3571	155	5	a	a	DET
hassl-3571	155	6	significant	significant	ADJ
hassl-3571	155	7	effect	effect	NOUN
hassl-3571	155	8	on	on	ADP
hassl-3571	155	9	sustainable	sustainable	ADJ
hassl-3571	155	10	competitive	competitive	ADJ
hassl-3571	155	11	advantage	advantage	NOUN
hassl-3571	155	12	.	.	PUNCT
hassl-3571	156	1	h5	h5	PROPN
hassl-3571	156	2	.	.	PUNCT
hassl-3571	156	3	empathy	empathy	NOUN
hassl-3571	156	4	has	have	VERB
hassl-3571	156	5	a	a	DET
hassl-3571	156	6	significant	significant	ADJ
hassl-3571	156	7	effect	effect	NOUN
hassl-3571	156	8	on	on	ADP
hassl-3571	156	9	sustainable	sustainable	ADJ
hassl-3571	156	10	competitive	competitive	ADJ
hassl-3571	156	11	advantage	advantage	NOUN
hassl-3571	156	12	.	.	PUNCT
hassl-3571	157	1	h6	h6	PROPN
hassl-3571	157	2	.	.	PUNCT
hassl-3571	158	1	sensory	sensory	PROPN
hassl-3571	158	2	has	have	VERB
hassl-3571	158	3	a	a	DET
hassl-3571	158	4	significant	significant	ADJ
hassl-3571	158	5	effect	effect	NOUN
hassl-3571	158	6	on	on	ADP
hassl-3571	158	7	sustainable	sustainable	ADJ
hassl-3571	158	8	competitive	competitive	ADJ
hassl-3571	158	9	advantage	advantage	NOUN
hassl-3571	158	10	.	.	PUNCT
hassl-3571	159	1	figure	figure	NOUN
hassl-3571	159	2	1	1	NUM
hassl-3571	159	3	.	.	PUNCT
hassl-3571	159	4	research	research	NOUN
hassl-3571	159	5	conceptual	conceptual	ADJ
hassl-3571	159	6	framework	framework	NOUN
hassl-3571	159	7	.	.	PUNCT
hassl-3571	160	1	3	3	X
hassl-3571	160	2	.	.	X
hassl-3571	160	3	methodology	methodology	NOUN
hassl-3571	160	4	the	the	DET
hassl-3571	160	5	objective	objective	NOUN
hassl-3571	160	6	of	of	ADP
hassl-3571	160	7	this	this	DET
hassl-3571	160	8	research	research	NOUN
hassl-3571	160	9	is	be	AUX
hassl-3571	160	10	to	to	PART
hassl-3571	160	11	find	find	VERB
hassl-3571	160	12	out	out	ADP
hassl-3571	160	13	how	how	SCONJ
hassl-3571	160	14	sq	sq	NOUN
hassl-3571	160	15	affects	affect	VERB
hassl-3571	160	16	sca	sca	PROPN
hassl-3571	160	17	in	in	ADP
hassl-3571	160	18	the	the	DET
hassl-3571	160	19	hotel	hotel	NOUN
hassl-3571	160	20	industry	industry	NOUN
hassl-3571	160	21	in	in	ADP
hassl-3571	160	22	kurdistan	kurdistan	PROPN
hassl-3571	160	23	,	,	PUNCT
hassl-3571	160	24	iraq	iraq	PROPN
hassl-3571	160	25	,	,	PUNCT
hassl-3571	160	26	from	from	ADP
hassl-3571	160	27	the	the	DET
hassl-3571	160	28	managers	manager	NOUN
hassl-3571	160	29	'	'	PART
hassl-3571	160	30	perspectives	perspective	NOUN
hassl-3571	160	31	.	.	PUNCT
hassl-3571	161	1	the	the	DET
hassl-3571	161	2	study	study	NOUN
hassl-3571	161	3	participants	participant	NOUN
hassl-3571	161	4	were	be	AUX
hassl-3571	161	5	hotel	hotel	NOUN
hassl-3571	161	6	managers	manager	NOUN
hassl-3571	161	7	who	who	PRON
hassl-3571	161	8	work	work	VERB
hassl-3571	161	9	in	in	ADP
hassl-3571	161	10	the	the	DET
hassl-3571	161	11	kurdistan	kurdistan	ADJ
hassl-3571	161	12	region	region	NOUN
hassl-3571	161	13	of	of	ADP
hassl-3571	161	14	iraq	iraq	PROPN
hassl-3571	161	15	and	and	CCONJ
hassl-3571	161	16	are	be	AUX
hassl-3571	161	17	capable	capable	ADJ
hassl-3571	161	18	of	of	ADP
hassl-3571	161	19	sharing	share	VERB
hassl-3571	161	20	their	their	PRON
hassl-3571	161	21	experiences	experience	NOUN
hassl-3571	161	22	and	and	CCONJ
hassl-3571	161	23	viewpoints	viewpoint	NOUN
hassl-3571	161	24	.	.	PUNCT
hassl-3571	162	1	the	the	DET
hassl-3571	162	2	managers	manager	NOUN
hassl-3571	162	3	of	of	ADP
hassl-3571	162	4	various	various	ADJ
hassl-3571	162	5	hotels	hotel	NOUN
hassl-3571	162	6	in	in	ADP
hassl-3571	162	7	sulaymaniyah	sulaymaniyah	NOUN
hassl-3571	162	8	,	,	PUNCT
hassl-3571	162	9	erbil	erbil	PROPN
hassl-3571	162	10	,	,	PUNCT
hassl-3571	162	11	and	and	CCONJ
hassl-3571	162	12	duhok	duhok	NOUN
hassl-3571	162	13	cities	city	NOUN
hassl-3571	162	14	with	with	ADP
hassl-3571	162	15	three	three	NUM
hassl-3571	162	16	,	,	PUNCT
hassl-3571	162	17	four	four	NUM
hassl-3571	162	18	,	,	PUNCT
hassl-3571	162	19	and	and	CCONJ
hassl-3571	162	20	five	five	NUM
hassl-3571	162	21	stars	star	NOUN
hassl-3571	162	22	provided	provide	VERB
hassl-3571	162	23	the	the	DET
hassl-3571	162	24	information	information	NOUN
hassl-3571	162	25	for	for	ADP
hassl-3571	162	26	this	this	DET
hassl-3571	162	27	study	study	NOUN
hassl-3571	162	28	.	.	PUNCT
hassl-3571	163	1	to	to	PART
hassl-3571	163	2	measure	measure	VERB
hassl-3571	163	3	the	the	DET
hassl-3571	163	4	impact	impact	NOUN
hassl-3571	163	5	of	of	ADP
hassl-3571	163	6	humanities	humanity	NOUN
hassl-3571	163	7	and	and	CCONJ
hassl-3571	163	8	social	social	ADJ
hassl-3571	163	9	sciences	science	NOUN
hassl-3571	163	10	letters	letter	NOUN
hassl-3571	163	11	,	,	PUNCT
hassl-3571	163	12	2023	2023	NUM
hassl-3571	163	13	,	,	PUNCT
hassl-3571	163	14	11(4	11(4	NUM
hassl-3571	163	15	):	):	PUNCT
hassl-3571	163	16	502	502	NUM
hassl-3571	163	17	-	-	SYM
hassl-3571	163	18	518	518	NUM
hassl-3571	163	19	508	508	NUM
hassl-3571	163	20	©	©	PROPN
hassl-3571	163	21	2023	2023	NUM
hassl-3571	163	22	conscientia	conscientia	PROPN
hassl-3571	163	23	beam	beam	PROPN
hassl-3571	163	24	.	.	PUNCT
hassl-3571	164	1	all	all	DET
hassl-3571	164	2	rights	right	NOUN
hassl-3571	164	3	reserved	reserve	VERB
hassl-3571	164	4	.	.	PUNCT
hassl-3571	165	1	sq	sq	INTJ
hassl-3571	165	2	on	on	ADP
hassl-3571	165	3	sca	sca	PROPN
hassl-3571	165	4	,	,	PUNCT
hassl-3571	165	5	a	a	DET
hassl-3571	165	6	questionnaire	questionnaire	NOUN
hassl-3571	165	7	with	with	ADP
hassl-3571	165	8	a	a	DET
hassl-3571	165	9	five	five	NUM
hassl-3571	165	10	-	-	PUNCT
hassl-3571	165	11	point	point	NOUN
hassl-3571	165	12	likert	likert	ADJ
hassl-3571	165	13	scale	scale	NOUN
hassl-3571	165	14	was	be	AUX
hassl-3571	165	15	employed	employ	VERB
hassl-3571	165	16	(	(	PUNCT
hassl-3571	165	17	wijetunge	wijetunge	VERB
hassl-3571	165	18	,	,	PUNCT
hassl-3571	165	19	2016	2016	NUM
hassl-3571	165	20	)	)	PUNCT
hassl-3571	165	21	.	.	PUNCT
hassl-3571	166	1	a	a	DET
hassl-3571	166	2	simple	simple	ADJ
hassl-3571	166	3	random	random	ADJ
hassl-3571	166	4	sampling	sampling	NOUN
hassl-3571	166	5	was	be	AUX
hassl-3571	166	6	followed	follow	VERB
hassl-3571	166	7	so	so	SCONJ
hassl-3571	166	8	that	that	SCONJ
hassl-3571	166	9	each	each	DET
hassl-3571	166	10	hotel	hotel	NOUN
hassl-3571	166	11	in	in	ADP
hassl-3571	166	12	the	the	DET
hassl-3571	166	13	population	population	NOUN
hassl-3571	166	14	had	have	VERB
hassl-3571	166	15	an	an	DET
hassl-3571	166	16	equal	equal	ADJ
hassl-3571	166	17	chance	chance	NOUN
hassl-3571	166	18	of	of	ADP
hassl-3571	166	19	being	be	AUX
hassl-3571	166	20	chosen	choose	VERB
hassl-3571	166	21	(	(	PUNCT
hassl-3571	166	22	abdulla	abdulla	PROPN
hassl-3571	166	23	et	et	PROPN
hassl-3571	166	24	al	al	PROPN
hassl-3571	166	25	.	.	PROPN
hassl-3571	166	26	,	,	PUNCT
hassl-3571	166	27	2019	2019	NUM
hassl-3571	166	28	)	)	PUNCT
hassl-3571	166	29	.	.	PUNCT
hassl-3571	167	1	a	a	DET
hassl-3571	167	2	quantitative	quantitative	ADJ
hassl-3571	167	3	approach	approach	NOUN
hassl-3571	167	4	based	base	VERB
hassl-3571	167	5	on	on	ADP
hassl-3571	167	6	cross	cross	ADJ
hassl-3571	167	7	-	-	ADJ
hassl-3571	167	8	sectional	sectional	ADJ
hassl-3571	167	9	data	datum	NOUN
hassl-3571	167	10	collection	collection	NOUN
hassl-3571	167	11	was	be	AUX
hassl-3571	167	12	employed	employ	VERB
hassl-3571	167	13	to	to	PART
hassl-3571	167	14	empirically	empirically	ADV
hassl-3571	167	15	examine	examine	VERB
hassl-3571	167	16	the	the	DET
hassl-3571	167	17	proposed	propose	VERB
hassl-3571	167	18	study	study	NOUN
hassl-3571	167	19	model	model	NOUN
hassl-3571	167	20	.	.	PUNCT
hassl-3571	168	1	the	the	DET
hassl-3571	168	2	research	research	NOUN
hassl-3571	168	3	aimed	aim	VERB
hassl-3571	168	4	to	to	PART
hassl-3571	168	5	statistically	statistically	ADV
hassl-3571	168	6	test	test	VERB
hassl-3571	168	7	the	the	DET
hassl-3571	168	8	hypotheses	hypothesis	NOUN
hassl-3571	168	9	among	among	ADP
hassl-3571	168	10	hotel	hotel	NOUN
hassl-3571	168	11	managers	manager	NOUN
hassl-3571	168	12	from	from	ADP
hassl-3571	168	13	large	large	ADJ
hassl-3571	168	14	hotels	hotel	NOUN
hassl-3571	168	15	in	in	ADP
hassl-3571	168	16	the	the	DET
hassl-3571	168	17	kurdistan	kurdistan	ADJ
hassl-3571	168	18	region	region	NOUN
hassl-3571	168	19	of	of	ADP
hassl-3571	168	20	iraq	iraq	PROPN
hassl-3571	168	21	.	.	PUNCT
hassl-3571	169	1	these	these	DET
hassl-3571	169	2	managers	manager	NOUN
hassl-3571	169	3	were	be	AUX
hassl-3571	169	4	believed	believe	VERB
hassl-3571	169	5	to	to	PART
hassl-3571	169	6	possess	possess	VERB
hassl-3571	169	7	adequate	adequate	ADJ
hassl-3571	169	8	knowledge	knowledge	NOUN
hassl-3571	169	9	of	of	ADP
hassl-3571	169	10	service	service	NOUN
hassl-3571	169	11	quality	quality	NOUN
hassl-3571	169	12	management	management	NOUN
hassl-3571	169	13	perception	perception	NOUN
hassl-3571	169	14	and	and	CCONJ
hassl-3571	169	15	sustainable	sustainable	ADJ
hassl-3571	169	16	competitive	competitive	ADJ
hassl-3571	169	17	advantage	advantage	NOUN
hassl-3571	169	18	.	.	PUNCT
hassl-3571	170	1	primary	primary	ADJ
hassl-3571	170	2	data	datum	NOUN
hassl-3571	170	3	were	be	AUX
hassl-3571	170	4	gathered	gather	VERB
hassl-3571	170	5	using	use	VERB
hassl-3571	170	6	selfadministered	selfadministered	ADJ
hassl-3571	170	7	questionnaires	questionnaire	NOUN
hassl-3571	170	8	comprising	comprise	VERB
hassl-3571	170	9	three	three	NUM
hassl-3571	170	10	parts	part	NOUN
hassl-3571	170	11	:	:	PUNCT
hassl-3571	170	12	the	the	DET
hassl-3571	170	13	service	service	NOUN
hassl-3571	170	14	quality	quality	NOUN
hassl-3571	170	15	scale	scale	NOUN
hassl-3571	170	16	,	,	PUNCT
hassl-3571	170	17	the	the	DET
hassl-3571	170	18	sustainable	sustainable	ADJ
hassl-3571	170	19	competitive	competitive	ADJ
hassl-3571	170	20	advantage	advantage	NOUN
hassl-3571	170	21	scale	scale	NOUN
hassl-3571	170	22	,	,	PUNCT
hassl-3571	170	23	and	and	CCONJ
hassl-3571	170	24	demographic	demographic	ADJ
hassl-3571	170	25	information	information	NOUN
hassl-3571	170	26	about	about	ADP
hassl-3571	170	27	respondents	respondent	NOUN
hassl-3571	170	28	.	.	PUNCT
hassl-3571	171	1	the	the	DET
hassl-3571	171	2	service	service	NOUN
hassl-3571	171	3	quality	quality	NOUN
hassl-3571	171	4	scale	scale	NOUN
hassl-3571	171	5	consisted	consist	VERB
hassl-3571	171	6	of	of	ADP
hassl-3571	171	7	17	17	NUM
hassl-3571	171	8	questions	question	NOUN
hassl-3571	171	9	covering	cover	VERB
hassl-3571	171	10	tangibles	tangible	NOUN
hassl-3571	171	11	,	,	PUNCT
hassl-3571	171	12	reliability	reliability	NOUN
hassl-3571	171	13	,	,	PUNCT
hassl-3571	171	14	responsiveness	responsiveness	NOUN
hassl-3571	171	15	,	,	PUNCT
hassl-3571	171	16	assurance	assurance	NOUN
hassl-3571	171	17	,	,	PUNCT
hassl-3571	171	18	empathy	empathy	NOUN
hassl-3571	171	19	,	,	PUNCT
hassl-3571	171	20	and	and	CCONJ
hassl-3571	171	21	sensory	sensory	ADJ
hassl-3571	171	22	aspects	aspect	NOUN
hassl-3571	171	23	.	.	PUNCT
hassl-3571	172	1	the	the	DET
hassl-3571	172	2	sustainable	sustainable	ADJ
hassl-3571	172	3	competitive	competitive	ADJ
hassl-3571	172	4	advantage	advantage	NOUN
hassl-3571	172	5	scale	scale	NOUN
hassl-3571	172	6	comprised	comprise	VERB
hassl-3571	172	7	22	22	NUM
hassl-3571	172	8	que	que	PROPN
hassl-3571	172	9	stions	stion	NOUN
hassl-3571	172	10	focusing	focus	VERB
hassl-3571	172	11	on	on	ADP
hassl-3571	172	12	value	value	NOUN
hassl-3571	172	13	,	,	PUNCT
hassl-3571	172	14	rarity	rarity	NOUN
hassl-3571	172	15	,	,	PUNCT
hassl-3571	172	16	inimitability	inimitability	NOUN
hassl-3571	172	17	,	,	PUNCT
hassl-3571	172	18	and	and	CCONJ
hassl-3571	172	19	organisational	organisational	ADJ
hassl-3571	172	20	support	support	NOUN
hassl-3571	172	21	.	.	PUNCT
hassl-3571	173	1	both	both	DET
hassl-3571	173	2	scales	scale	NOUN
hassl-3571	173	3	were	be	AUX
hassl-3571	173	4	developed	develop	VERB
hassl-3571	173	5	based	base	VERB
hassl-3571	173	6	on	on	ADP
hassl-3571	173	7	exist	exist	VERB
hassl-3571	173	8	ing	ing	ADJ
hassl-3571	173	9	literature	literature	NOUN
hassl-3571	173	10	,	,	PUNCT
hassl-3571	173	11	primarily	primarily	ADV
hassl-3571	173	12	focusing	focus	VERB
hassl-3571	173	13	on	on	ADP
hassl-3571	173	14	logistics	logistic	NOUN
hassl-3571	173	15	and	and	CCONJ
hassl-3571	173	16	hotel	hotel	NOUN
hassl-3571	173	17	businesses	business	NOUN
hassl-3571	173	18	.	.	PUNCT
hassl-3571	174	1	the	the	DET
hassl-3571	174	2	target	target	NOUN
hassl-3571	174	3	population	population	NOUN
hassl-3571	174	4	for	for	ADP
hassl-3571	174	5	this	this	DET
hassl-3571	174	6	study	study	NOUN
hassl-3571	174	7	was	be	AUX
hassl-3571	174	8	large	large	ADJ
hassl-3571	174	9	hotels	hotel	NOUN
hassl-3571	174	10	in	in	ADP
hassl-3571	174	11	kurdistan	kurdistan	PROPN
hassl-3571	174	12	,	,	PUNCT
hassl-3571	174	13	iraq	iraq	PROPN
hassl-3571	174	14	,	,	PUNCT
hassl-3571	174	15	with	with	ADP
hassl-3571	174	16	a	a	DET
hassl-3571	174	17	total	total	NOUN
hassl-3571	174	18	of	of	ADP
hassl-3571	174	19	209	209	NUM
hassl-3571	174	20	hotels	hotel	NOUN
hassl-3571	174	21	operating	operate	VERB
hassl-3571	174	22	in	in	ADP
hassl-3571	174	23	2021	2021	NUM
hassl-3571	174	24	and	and	CCONJ
hassl-3571	174	25	serving	serve	VERB
hassl-3571	174	26	23,341	23,341	NUM
hassl-3571	174	27	rooms	room	NOUN
hassl-3571	174	28	.	.	PUNCT
hassl-3571	175	1	questionnaires	questionnaire	NOUN
hassl-3571	175	2	were	be	AUX
hassl-3571	175	3	distributed	distribute	VERB
hassl-3571	175	4	to	to	ADP
hassl-3571	175	5	209	209	NUM
hassl-3571	175	6	hotel	hotel	NOUN
hassl-3571	175	7	managers	manager	NOUN
hassl-3571	175	8	throughout	throughout	ADP
hassl-3571	175	9	the	the	DET
hassl-3571	175	10	region	region	NOUN
hassl-3571	175	11	.	.	PUNCT
hassl-3571	176	1	during	during	ADP
hassl-3571	176	2	the	the	DET
hassl-3571	176	3	survey	survey	NOUN
hassl-3571	176	4	period	period	NOUN
hassl-3571	176	5	,	,	PUNCT
hassl-3571	176	6	154	154	NUM
hassl-3571	176	7	questionnaires	questionnaire	NOUN
hassl-3571	176	8	were	be	AUX
hassl-3571	176	9	collected	collect	VERB
hassl-3571	176	10	,	,	PUNCT
hassl-3571	176	11	resulting	result	VERB
hassl-3571	176	12	in	in	ADP
hassl-3571	176	13	a	a	DET
hassl-3571	176	14	response	response	NOUN
hassl-3571	176	15	rate	rate	NOUN
hassl-3571	176	16	of	of	ADP
hassl-3571	176	17	74	74	NUM
hassl-3571	176	18	%	%	NOUN
hassl-3571	176	19	.	.	PUNCT
hassl-3571	177	1	however	however	ADV
hassl-3571	177	2	,	,	PUNCT
hassl-3571	177	3	two	two	NUM
hassl-3571	177	4	questionnaires	questionnaire	NOUN
hassl-3571	177	5	were	be	AUX
hassl-3571	177	6	excluded	exclude	VERB
hassl-3571	177	7	due	due	ADP
hassl-3571	177	8	to	to	ADP
hassl-3571	177	9	substantial	substantial	ADJ
hassl-3571	177	10	missing	missing	ADJ
hassl-3571	177	11	data	datum	NOUN
hassl-3571	177	12	,	,	PUNCT
hassl-3571	177	13	leaving	leave	VERB
hassl-3571	177	14	152	152	NUM
hassl-3571	177	15	valid	valid	ADJ
hassl-3571	177	16	responses	response	NOUN
hassl-3571	177	17	for	for	ADP
hassl-3571	177	18	data	datum	NOUN
hassl-3571	177	19	analysis	analysis	NOUN
hassl-3571	177	20	.	.	PUNCT
hassl-3571	178	1	to	to	PART
hassl-3571	178	2	analyse	analyse	VERB
hassl-3571	178	3	the	the	DET
hassl-3571	178	4	collected	collect	VERB
hassl-3571	178	5	data	datum	NOUN
hassl-3571	178	6	,	,	PUNCT
hassl-3571	178	7	this	this	DET
hassl-3571	178	8	study	study	NOUN
hassl-3571	178	9	employed	employ	VERB
hassl-3571	178	10	partial	partial	ADJ
hassl-3571	178	11	least	least	ADJ
hassl-3571	178	12	squares	square	NOUN
hassl-3571	178	13	structural	structural	ADJ
hassl-3571	178	14	equation	equation	NOUN
hassl-3571	178	15	modelling	modelling	NOUN
hassl-3571	178	16	(	(	PUNCT
hassl-3571	178	17	pls	pls	NOUN
hassl-3571	178	18	-	-	PUNCT
hassl-3571	178	19	sem	sem	NOUN
hassl-3571	178	20	)	)	PUNCT
hassl-3571	178	21	,	,	PUNCT
hassl-3571	178	22	an	an	DET
hassl-3571	178	23	advanced	advanced	ADJ
hassl-3571	178	24	statistical	statistical	ADJ
hassl-3571	178	25	technique	technique	NOUN
hassl-3571	178	26	used	use	VERB
hassl-3571	178	27	for	for	ADP
hassl-3571	178	28	modelling	model	VERB
hassl-3571	178	29	complex	complex	ADJ
hassl-3571	178	30	relationships	relationship	NOUN
hassl-3571	178	31	between	between	ADP
hassl-3571	178	32	observed	observed	ADJ
hassl-3571	178	33	and	and	CCONJ
hassl-3571	178	34	latent	latent	NOUN
hassl-3571	178	35	variables	variable	NOUN
hassl-3571	178	36	(	(	PUNCT
hassl-3571	178	37	hair	hair	NOUN
hassl-3571	178	38	,	,	PUNCT
hassl-3571	178	39	risher	risher	ADV
hassl-3571	178	40	,	,	PUNCT
hassl-3571	178	41	sarstedt	sarstedt	NOUN
hassl-3571	178	42	,	,	PUNCT
hassl-3571	178	43	&	&	CCONJ
hassl-3571	178	44	ringle	ringle	PROPN
hassl-3571	178	45	,	,	PUNCT
hassl-3571	178	46	2019	2019	NUM
hassl-3571	178	47	)	)	PUNCT
hassl-3571	178	48	.	.	PUNCT
hassl-3571	179	1	pls	pls	NOUN
hassl-3571	179	2	-	-	PUNCT
hassl-3571	179	3	sem	sem	NOUN
hassl-3571	179	4	,	,	PUNCT
hassl-3571	179	5	sometimes	sometimes	ADV
hassl-3571	179	6	referred	refer	VERB
hassl-3571	179	7	to	to	ADP
hassl-3571	179	8	as	as	SCONJ
hassl-3571	179	9	pls	pls	NOUN
hassl-3571	179	10	-	-	PUNCT
hassl-3571	179	11	sem	sem	NOUN
hassl-3571	179	12	(	(	PUNCT
hassl-3571	179	13	partial	partial	ADJ
hassl-3571	179	14	indicator	indicator	NOUN
hassl-3571	179	15	structural	structural	ADJ
hassl-3571	179	16	equation	equation	NOUN
hassl-3571	179	17	modelling	modelling	NOUN
hassl-3571	179	18	)	)	PUNCT
hassl-3571	179	19	,	,	PUNCT
hassl-3571	179	20	is	be	AUX
hassl-3571	179	21	particularly	particularly	ADV
hassl-3571	179	22	beneficial	beneficial	ADJ
hassl-3571	179	23	for	for	ADP
hassl-3571	179	24	exploratory	exploratory	ADJ
hassl-3571	179	25	research	research	NOUN
hassl-3571	179	26	as	as	SCONJ
hassl-3571	179	27	it	it	PRON
hassl-3571	179	28	allows	allow	VERB
hassl-3571	179	29	for	for	ADP
hassl-3571	179	30	the	the	DET
hassl-3571	179	31	modelling	modelling	NOUN
hassl-3571	179	32	of	of	ADP
hassl-3571	179	33	formative	formative	ADJ
hassl-3571	179	34	constructs	construct	NOUN
hassl-3571	179	35	and	and	CCONJ
hassl-3571	179	36	does	do	AUX
hassl-3571	179	37	not	not	PART
hassl-3571	179	38	require	require	VERB
hassl-3571	179	39	a	a	DET
hassl-3571	179	40	large	large	ADJ
hassl-3571	179	41	sample	sample	NOUN
hassl-3571	179	42	size	size	NOUN
hassl-3571	179	43	.	.	PUNCT
hassl-3571	180	1	the	the	DET
hassl-3571	180	2	analysis	analysis	NOUN
hassl-3571	180	3	was	be	AUX
hassl-3571	180	4	performed	perform	VERB
hassl-3571	180	5	on	on	ADP
hassl-3571	180	6	a	a	DET
hassl-3571	180	7	dataset	dataset	NOUN
hassl-3571	180	8	consisting	consist	VERB
hassl-3571	180	9	of	of	ADP
hassl-3571	180	10	152	152	NUM
hassl-3571	180	11	valid	valid	ADJ
hassl-3571	180	12	questionnaires	questionnaire	NOUN
hassl-3571	180	13	.	.	PUNCT
hassl-3571	181	1	before	before	ADP
hassl-3571	181	2	performing	perform	VERB
hassl-3571	181	3	the	the	DET
hassl-3571	181	4	main	main	ADJ
hassl-3571	181	5	survey	survey	NOUN
hassl-3571	181	6	,	,	PUNCT
hassl-3571	181	7	pilot	pilot	NOUN
hassl-3571	181	8	research	research	NOUN
hassl-3571	181	9	was	be	AUX
hassl-3571	181	10	conducted	conduct	VERB
hassl-3571	181	11	by	by	ADP
hassl-3571	181	12	distributing	distribute	VERB
hassl-3571	181	13	20	20	NUM
hassl-3571	181	14	questionnaires	questionnaire	NOUN
hassl-3571	181	15	to	to	ADP
hassl-3571	181	16	hotel	hotel	NOUN
hassl-3571	181	17	managers	manager	NOUN
hassl-3571	181	18	,	,	PUNCT
hassl-3571	181	19	17	17	NUM
hassl-3571	181	20	of	of	ADP
hassl-3571	181	21	which	which	PRON
hassl-3571	181	22	were	be	AUX
hassl-3571	181	23	returned	return	VERB
hassl-3571	181	24	.	.	PUNCT
hassl-3571	182	1	internal	internal	ADJ
hassl-3571	182	2	consistency	consistency	NOUN
hassl-3571	182	3	reliability	reliability	NOUN
hassl-3571	182	4	scores	score	NOUN
hassl-3571	182	5	,	,	PUNCT
hassl-3571	182	6	represented	represent	VERB
hassl-3571	182	7	by	by	ADP
hassl-3571	182	8	cronbach	cronbach	NOUN
hassl-3571	182	9	's	's	PART
hassl-3571	182	10	alpha	alpha	ADJ
hassl-3571	182	11	values	value	NOUN
hassl-3571	182	12	,	,	PUNCT
hassl-3571	182	13	were	be	AUX
hassl-3571	182	14	calculated	calculate	VERB
hassl-3571	182	15	for	for	ADP
hassl-3571	182	16	the	the	DET
hassl-3571	182	17	study	study	NOUN
hassl-3571	182	18	variables	variable	NOUN
hassl-3571	182	19	.	.	PUNCT
hassl-3571	183	1	the	the	DET
hassl-3571	183	2	cronbach	cronbach	NOUN
hassl-3571	183	3	's	's	PART
hassl-3571	183	4	alpha	alpha	NOUN
hassl-3571	183	5	values	value	NOUN
hassl-3571	183	6	for	for	ADP
hassl-3571	183	7	most	most	ADJ
hassl-3571	183	8	latent	latent	ADJ
hassl-3571	183	9	variables	variable	NOUN
hassl-3571	183	10	exceeded	exceed	VERB
hassl-3571	183	11	0.7	0.7	NUM
hassl-3571	183	12	,	,	PUNCT
hassl-3571	183	13	indicating	indicate	VERB
hassl-3571	183	14	good	good	ADJ
hassl-3571	183	15	reliability	reliability	NOUN
hassl-3571	183	16	,	,	PUNCT
hassl-3571	183	17	while	while	SCONJ
hassl-3571	183	18	assurance	assurance	NOUN
hassl-3571	183	19	and	and	CCONJ
hassl-3571	183	20	sustainable	sustainable	ADJ
hassl-3571	183	21	competitive	competitive	ADJ
hassl-3571	183	22	advantage	advantage	NOUN
hassl-3571	183	23	had	have	AUX
hassl-3571	183	24	cronbach	cronbach	VERB
hassl-3571	183	25	's	's	PART
hassl-3571	183	26	alpha	alpha	NOUN
hassl-3571	183	27	values	value	NOUN
hassl-3571	183	28	exceeding	exceed	VERB
hassl-3571	183	29	0.9	0.9	NUM
hassl-3571	183	30	,	,	PUNCT
hassl-3571	183	31	indicating	indicate	VERB
hassl-3571	183	32	excellent	excellent	ADJ
hassl-3571	183	33	reliability	reliability	NOUN
hassl-3571	183	34	.	.	PUNCT
hassl-3571	184	1	this	this	PRON
hassl-3571	184	2	confirmed	confirm	VERB
hassl-3571	184	3	the	the	DET
hassl-3571	184	4	research	research	NOUN
hassl-3571	184	5	instrument	instrument	NOUN
hassl-3571	184	6	's	's	PART
hassl-3571	184	7	reliability	reliability	NOUN
hassl-3571	184	8	for	for	ADP
hassl-3571	184	9	data	data	NOUN
hassl-3571	184	10	collection	collection	NOUN
hassl-3571	184	11	(	(	PUNCT
hassl-3571	184	12	george	george	PROPN
hassl-3571	184	13	&	&	CCONJ
hassl-3571	184	14	mallery	mallery	PROPN
hassl-3571	184	15	,	,	PUNCT
hassl-3571	184	16	2016	2016	NUM
hassl-3571	184	17	)	)	PUNCT
hassl-3571	184	18	.	.	PUNCT
hassl-3571	185	1	to	to	PART
hassl-3571	185	2	mitigate	mitigate	VERB
hassl-3571	185	3	the	the	DET
hassl-3571	185	4	potential	potential	ADJ
hassl-3571	185	5	effects	effect	NOUN
hassl-3571	185	6	of	of	ADP
hassl-3571	185	7	common	common	ADJ
hassl-3571	185	8	method	method	NOUN
hassl-3571	185	9	variance	variance	NOUN
hassl-3571	185	10	,	,	PUNCT
hassl-3571	185	11	several	several	ADJ
hassl-3571	185	12	precautionary	precautionary	ADJ
hassl-3571	185	13	steps	step	NOUN
hassl-3571	185	14	were	be	AUX
hassl-3571	185	15	implemented	implement	VERB
hassl-3571	185	16	.	.	PUNCT
hassl-3571	186	1	assurances	assurance	NOUN
hassl-3571	186	2	of	of	ADP
hassl-3571	186	3	confidentiality	confidentiality	NOUN
hassl-3571	186	4	were	be	AUX
hassl-3571	186	5	given	give	VERB
hassl-3571	186	6	to	to	ADP
hassl-3571	186	7	hotel	hotel	NOUN
hassl-3571	186	8	managers	manager	NOUN
hassl-3571	186	9	,	,	PUNCT
hassl-3571	186	10	and	and	CCONJ
hassl-3571	186	11	the	the	DET
hassl-3571	186	12	number	number	NOUN
hassl-3571	186	13	of	of	ADP
hassl-3571	186	14	scale	scale	NOUN
hassl-3571	186	15	items	item	NOUN
hassl-3571	186	16	was	be	AUX
hassl-3571	186	17	au	au	ADV
hassl-3571	186	18	gmented	gmente	VERB
hassl-3571	186	19	to	to	PART
hassl-3571	186	20	diminish	diminish	VERB
hassl-3571	186	21	methodological	methodological	ADJ
hassl-3571	186	22	bias	bias	NOUN
hassl-3571	186	23	.	.	PUNCT
hassl-3571	187	1	we	we	PRON
hassl-3571	187	2	employed	employ	VERB
hassl-3571	187	3	harman	harman	NOUN
hassl-3571	187	4	's	's	PART
hassl-3571	187	5	single	single	ADJ
hassl-3571	187	6	-	-	PUNCT
hassl-3571	187	7	factor	factor	NOUN
hassl-3571	187	8	test	test	NOUN
hassl-3571	187	9	to	to	PART
hassl-3571	187	10	scrutinize	scrutinize	VERB
hassl-3571	187	11	this	this	DET
hassl-3571	187	12	variance	variance	NOUN
hassl-3571	187	13	.	.	PUNCT
hassl-3571	188	1	according	accord	VERB
hassl-3571	188	2	to	to	ADP
hassl-3571	188	3	fuller	full	ADJ
hassl-3571	188	4	,	,	PUNCT
hassl-3571	188	5	simmering	simmering	NOUN
hassl-3571	188	6	,	,	PUNCT
hassl-3571	188	7	atinc	atinc	PROPN
hassl-3571	188	8	,	,	PUNCT
hassl-3571	188	9	atinc	atinc	PROPN
hassl-3571	188	10	,	,	PUNCT
hassl-3571	188	11	and	and	CCONJ
hassl-3571	188	12	babin	babin	PROPN
hassl-3571	188	13	(	(	PUNCT
hassl-3571	188	14	2016	2016	NUM
hassl-3571	188	15	)	)	PUNCT
hassl-3571	188	16	,	,	PUNCT
hassl-3571	188	17	no	no	DET
hassl-3571	188	18	singular	singular	ADJ
hassl-3571	188	19	factor	factor	NOUN
hassl-3571	188	20	dominated	dominate	VERB
hassl-3571	188	21	the	the	DET
hassl-3571	188	22	measure	measure	NOUN
hassl-3571	188	23	covariance	covariance	NOUN
hassl-3571	188	24	,	,	PUNCT
hassl-3571	188	25	with	with	ADP
hassl-3571	188	26	a	a	DET
hassl-3571	188	27	mere	mere	ADJ
hassl-3571	188	28	35.409	35.409	NUM
hassl-3571	188	29	%	%	NOUN
hassl-3571	188	30	variance	variance	NOUN
hassl-3571	188	31	attributed	attribute	VERB
hassl-3571	188	32	to	to	ADP
hassl-3571	188	33	a	a	DET
hassl-3571	188	34	single	single	ADJ
hassl-3571	188	35	factor	factor	NOUN
hassl-3571	188	36	.	.	PUNCT
hassl-3571	189	1	this	this	PRON
hassl-3571	189	2	indicates	indicate	VERB
hassl-3571	189	3	that	that	SCONJ
hassl-3571	189	4	common	common	ADJ
hassl-3571	189	5	method	method	NOUN
hassl-3571	189	6	bias	bias	NOUN
hassl-3571	189	7	did	do	AUX
hassl-3571	189	8	not	not	PART
hassl-3571	189	9	significantly	significantly	ADV
hassl-3571	189	10	impact	impact	VERB
hassl-3571	189	11	this	this	DET
hassl-3571	189	12	research	research	NOUN
hassl-3571	189	13	's	's	PART
hassl-3571	189	14	results	result	NOUN
hassl-3571	189	15	.	.	PUNCT
hassl-3571	190	1	the	the	DET
hassl-3571	190	2	study	study	NOUN
hassl-3571	190	3	's	's	PART
hassl-3571	190	4	main	main	ADJ
hassl-3571	190	5	objective	objective	NOUN
hassl-3571	190	6	was	be	AUX
hassl-3571	190	7	to	to	PART
hassl-3571	190	8	empirically	empirically	ADV
hassl-3571	190	9	investigate	investigate	VERB
hassl-3571	190	10	the	the	DET
hassl-3571	190	11	factors	factor	NOUN
hassl-3571	190	12	influencing	influence	VERB
hassl-3571	190	13	lsp	lsp	PROPN
hassl-3571	190	14	(	(	PUNCT
hassl-3571	190	15	logistics	logistic	NOUN
hassl-3571	190	16	service	service	NOUN
hassl-3571	190	17	provider	provider	NOUN
hassl-3571	190	18	)	)	PUNCT
hassl-3571	190	19	hotels	hotel	NOUN
hassl-3571	190	20	'	'	PART
hassl-3571	190	21	ability	ability	NOUN
hassl-3571	190	22	to	to	PART
hassl-3571	190	23	maintain	maintain	VERB
hassl-3571	190	24	their	their	PRON
hassl-3571	190	25	competitive	competitive	ADJ
hassl-3571	190	26	advantage	advantage	NOUN
hassl-3571	190	27	in	in	ADP
hassl-3571	190	28	the	the	DET
hassl-3571	190	29	hotel	hotel	NOUN
hassl-3571	190	30	logistics	logistic	NOUN
hassl-3571	190	31	industry	industry	NOUN
hassl-3571	190	32	of	of	ADP
hassl-3571	190	33	iraqi	iraqi	ADJ
hassl-3571	190	34	kurdistan	kurdistan	PROPN
hassl-3571	190	35	.	.	PUNCT
hassl-3571	191	1	to	to	PART
hassl-3571	191	2	achieve	achieve	VERB
hassl-3571	191	3	this	this	PRON
hassl-3571	191	4	,	,	PUNCT
hassl-3571	191	5	the	the	DET
hassl-3571	191	6	study	study	NOUN
hassl-3571	191	7	examined	examine	VERB
hassl-3571	191	8	the	the	DET
hassl-3571	191	9	relationship	relationship	NOUN
hassl-3571	191	10	between	between	ADP
hassl-3571	191	11	the	the	DET
hassl-3571	191	12	hotel	hotel	NOUN
hassl-3571	191	13	's	's	PART
hassl-3571	191	14	sq	sq	NOUN
hassl-3571	191	15	and	and	CCONJ
hassl-3571	191	16	sca	sca	NOUN
hassl-3571	191	17	from	from	ADP
hassl-3571	191	18	the	the	DET
hassl-3571	191	19	managers	manager	NOUN
hassl-3571	191	20	'	'	PART
hassl-3571	191	21	perspective	perspective	NOUN
hassl-3571	191	22	.	.	PUNCT
hassl-3571	192	1	4	4	X
hassl-3571	192	2	.	.	NOUN
hassl-3571	192	3	results	result	NOUN
hassl-3571	192	4	to	to	PART
hassl-3571	192	5	find	find	VERB
hassl-3571	192	6	the	the	DET
hassl-3571	192	7	independent	independent	ADJ
hassl-3571	192	8	latent	latent	NOUN
hassl-3571	192	9	variables	variable	NOUN
hassl-3571	192	10	(	(	PUNCT
hassl-3571	192	11	sq	sq	ADJ
hassl-3571	192	12	)	)	PUNCT
hassl-3571	192	13	that	that	PRON
hassl-3571	192	14	have	have	VERB
hassl-3571	192	15	an	an	DET
hassl-3571	192	16	impact	impact	NOUN
hassl-3571	192	17	on	on	ADP
hassl-3571	192	18	the	the	DET
hassl-3571	192	19	dependent	dependent	ADJ
hassl-3571	192	20	latent	latent	NOUN
hassl-3571	192	21	variables	variable	NOUN
hassl-3571	192	22	(	(	PUNCT
hassl-3571	192	23	sca	sca	NOUN
hassl-3571	192	24	)	)	PUNCT
hassl-3571	192	25	,	,	PUNCT
hassl-3571	192	26	correlation	correlation	NOUN
hassl-3571	192	27	and	and	CCONJ
hassl-3571	192	28	regression	regression	NOUN
hassl-3571	192	29	analysis	analysis	NOUN
hassl-3571	192	30	are	be	AUX
hassl-3571	192	31	used	use	VERB
hassl-3571	192	32	.	.	PUNCT
hassl-3571	193	1	the	the	DET
hassl-3571	193	2	data	datum	NOUN
hassl-3571	193	3	were	be	AUX
hassl-3571	193	4	analysed	analyse	VERB
hassl-3571	193	5	using	use	VERB
hassl-3571	193	6	pls	pls	NOUN
hassl-3571	193	7	-	-	PUNCT
hassl-3571	193	8	sem	sem	NOUN
hassl-3571	193	9	.	.	PUNCT
hassl-3571	194	1	the	the	DET
hassl-3571	194	2	demographic	demographic	ADJ
hassl-3571	194	3	information	information	NOUN
hassl-3571	194	4	of	of	ADP
hassl-3571	194	5	the	the	DET
hassl-3571	194	6	respondents	respondent	NOUN
hassl-3571	194	7	was	be	AUX
hassl-3571	194	8	extracted	extract	VERB
hassl-3571	194	9	from	from	ADP
hassl-3571	194	10	the	the	DET
hassl-3571	194	11	questionnaires	questionnaire	NOUN
hassl-3571	194	12	,	,	PUNCT
hassl-3571	194	13	as	as	SCONJ
hassl-3571	194	14	indicated	indicate	VERB
hassl-3571	194	15	in	in	ADP
hassl-3571	194	16	table	table	NOUN
hassl-3571	194	17	1	1	NUM
hassl-3571	194	18	.	.	PUNCT
hassl-3571	195	1	in	in	ADP
hassl-3571	195	2	this	this	DET
hassl-3571	195	3	study	study	NOUN
hassl-3571	195	4	,	,	PUNCT
hassl-3571	195	5	six	six	NUM
hassl-3571	195	6	variables	variable	NOUN
hassl-3571	195	7	representing	represent	VERB
hassl-3571	195	8	service	service	NOUN
hassl-3571	195	9	quality	quality	NOUN
hassl-3571	195	10	,	,	PUNCT
hassl-3571	195	11	including	include	VERB
hassl-3571	195	12	tangibles	tangible	NOUN
hassl-3571	195	13	,	,	PUNCT
hassl-3571	195	14	reliability	reliability	NOUN
hassl-3571	195	15	,	,	PUNCT
hassl-3571	195	16	responsiveness	responsiveness	NOUN
hassl-3571	195	17	,	,	PUNCT
hassl-3571	195	18	assurance	assurance	NOUN
hassl-3571	195	19	,	,	PUNCT
hassl-3571	195	20	empathy	empathy	NOUN
hassl-3571	195	21	,	,	PUNCT
hassl-3571	195	22	and	and	CCONJ
hassl-3571	195	23	sensory	sensory	ADJ
hassl-3571	195	24	,	,	PUNCT
hassl-3571	195	25	were	be	AUX
hassl-3571	195	26	developed	develop	VERB
hassl-3571	195	27	from	from	ADP
hassl-3571	195	28	the	the	DET
hassl-3571	195	29	work	work	NOUN
hassl-3571	195	30	of	of	ADP
hassl-3571	195	31	louis	louis	PROPN
hassl-3571	195	32	(	(	PUNCT
hassl-3571	195	33	2017	2017	NUM
hassl-3571	195	34	)	)	PUNCT
hassl-3571	195	35	,	,	PUNCT
hassl-3571	195	36	rashid	rashid	PROPN
hassl-3571	195	37	et	et	PROPN
hassl-3571	195	38	al	al	PROPN
hassl-3571	195	39	.	.	PROPN
hassl-3571	196	1	(	(	PUNCT
hassl-3571	196	2	2019	2019	NUM
hassl-3571	196	3	)	)	PUNCT
hassl-3571	196	4	,	,	PUNCT
hassl-3571	196	5	and	and	CCONJ
hassl-3571	196	6	vijaya	vijaya	PROPN
hassl-3571	196	7	humanities	humanity	NOUN
hassl-3571	196	8	and	and	CCONJ
hassl-3571	196	9	social	social	ADJ
hassl-3571	196	10	sciences	science	NOUN
hassl-3571	196	11	letters	letter	NOUN
hassl-3571	196	12	,	,	PUNCT
hassl-3571	196	13	2023	2023	NUM
hassl-3571	196	14	,	,	PUNCT
hassl-3571	196	15	11(4	11(4	NUM
hassl-3571	196	16	):	):	PUNCT
hassl-3571	196	17	502	502	NUM
hassl-3571	196	18	-	-	SYM
hassl-3571	196	19	518	518	NUM
hassl-3571	196	20	509	509	NUM
hassl-3571	196	21	©	©	PROPN
hassl-3571	196	22	2023	2023	NUM
hassl-3571	196	23	conscientia	conscientia	PROPN
hassl-3571	196	24	beam	beam	PROPN
hassl-3571	196	25	.	.	PUNCT
hassl-3571	197	1	all	all	DET
hassl-3571	197	2	rights	right	NOUN
hassl-3571	197	3	reserved	reserve	VERB
hassl-3571	197	4	.	.	PUNCT
hassl-3571	198	1	and	and	CCONJ
hassl-3571	198	2	rahayu	rahayu	PROPN
hassl-3571	198	3	(	(	PUNCT
hassl-3571	198	4	2021	2021	NUM
hassl-3571	198	5	)	)	PUNCT
hassl-3571	198	6	.	.	PUNCT
hassl-3571	199	1	additionally	additionally	ADV
hassl-3571	199	2	,	,	PUNCT
hassl-3571	199	3	sustainable	sustainable	ADJ
hassl-3571	199	4	competitive	competitive	ADJ
hassl-3571	199	5	advantage	advantage	NOUN
hassl-3571	199	6	serves	serve	VERB
hassl-3571	199	7	as	as	ADP
hassl-3571	199	8	the	the	DET
hassl-3571	199	9	primary	primary	ADJ
hassl-3571	199	10	endogenous	endogenous	ADJ
hassl-3571	199	11	variable	variable	NOUN
hassl-3571	199	12	in	in	ADP
hassl-3571	199	13	this	this	DET
hassl-3571	199	14	study	study	NOUN
hassl-3571	199	15	.	.	PUNCT
hassl-3571	200	1	except	except	SCONJ
hassl-3571	200	2	for	for	ADP
hassl-3571	200	3	sensory	sensory	NOUN
hassl-3571	200	4	,	,	PUNCT
hassl-3571	200	5	which	which	PRON
hassl-3571	200	6	has	have	VERB
hassl-3571	200	7	only	only	ADV
hassl-3571	200	8	two	two	NUM
hassl-3571	200	9	indicators	indicator	NOUN
hassl-3571	200	10	,	,	PUNCT
hassl-3571	200	11	each	each	DET
hassl-3571	200	12	service	service	NOUN
hassl-3571	200	13	quality	quality	NOUN
hassl-3571	200	14	variable	variable	NOUN
hassl-3571	200	15	has	have	VERB
hassl-3571	200	16	three	three	NUM
hassl-3571	200	17	indicators	indicator	NOUN
hassl-3571	200	18	.	.	PUNCT
hassl-3571	201	1	twenty	twenty	NUM
hassl-3571	201	2	-	-	PUNCT
hassl-3571	201	3	three	three	NUM
hassl-3571	201	4	indicators	indicator	NOUN
hassl-3571	201	5	are	be	AUX
hassl-3571	201	6	used	use	VERB
hassl-3571	201	7	to	to	PART
hassl-3571	201	8	measure	measure	VERB
hassl-3571	201	9	sca	sca	PROPN
hassl-3571	201	10	variables	variable	NOUN
hassl-3571	201	11	.	.	PUNCT
hassl-3571	202	1	table	table	NOUN
hassl-3571	202	2	2	2	NUM
hassl-3571	202	3	displays	display	VERB
hassl-3571	202	4	the	the	DET
hassl-3571	202	5	reliability	reliability	NOUN
hassl-3571	202	6	statistics	statistic	NOUN
hassl-3571	202	7	for	for	ADP
hassl-3571	202	8	the	the	DET
hassl-3571	202	9	study	study	NOUN
hassl-3571	202	10	variables	variable	NOUN
hassl-3571	202	11	.	.	PUNCT
hassl-3571	203	1	table	table	NOUN
hassl-3571	203	2	1	1	NUM
hassl-3571	203	3	.	.	PUNCT
hassl-3571	204	1	demographic	demographic	ADJ
hassl-3571	204	2	profile	profile	NOUN
hassl-3571	204	3	of	of	ADP
hassl-3571	204	4	the	the	DET
hassl-3571	204	5	respondents	respondent	NOUN
hassl-3571	204	6	.	.	PUNCT
hassl-3571	205	1	characteristics	characteristic	NOUN
hassl-3571	205	2	classification	classification	NOUN
hassl-3571	205	3	frequency	frequency	NOUN
hassl-3571	205	4	percentage	percentage	NOUN
hassl-3571	205	5	gender	gender	NOUN
hassl-3571	205	6	male	male	NOUN
hassl-3571	205	7	144	144	NUM
hassl-3571	205	8	95	95	NUM
hassl-3571	205	9	female	female	ADJ
hassl-3571	205	10	8	8	NUM
hassl-3571	205	11	5	5	NUM
hassl-3571	205	12	age	age	NOUN
hassl-3571	205	13	less	less	ADJ
hassl-3571	205	14	than	than	ADP
hassl-3571	205	15	24	24	NUM
hassl-3571	205	16	years	year	NOUN
hassl-3571	205	17	8	8	NUM
hassl-3571	205	18	5	5	NUM
hassl-3571	205	19	25	25	NUM
hassl-3571	205	20	to	to	PART
hassl-3571	205	21	30	30	NUM
hassl-3571	205	22	years	year	NOUN
hassl-3571	205	23	38	38	NUM
hassl-3571	205	24	25	25	NUM
hassl-3571	205	25	31	31	NUM
hassl-3571	205	26	to	to	PART
hassl-3571	205	27	40	40	NUM
hassl-3571	205	28	years	year	NOUN
hassl-3571	205	29	56	56	NUM
hassl-3571	205	30	37	37	NUM
hassl-3571	205	31	41	41	NUM
hassl-3571	205	32	to	to	PART
hassl-3571	205	33	50	50	NUM
hassl-3571	205	34	years	year	NOUN
hassl-3571	205	35	33	33	NUM
hassl-3571	205	36	22	22	NUM
hassl-3571	205	37	more	more	ADJ
hassl-3571	205	38	than	than	ADP
hassl-3571	205	39	55	55	NUM
hassl-3571	205	40	years	year	NOUN
hassl-3571	205	41	17	17	NUM
hassl-3571	205	42	11	11	NUM
hassl-3571	205	43	educational	educational	ADJ
hassl-3571	205	44	background	background	NOUN
hassl-3571	205	45	primary	primary	ADJ
hassl-3571	205	46	school	school	NOUN
hassl-3571	205	47	4	4	NUM
hassl-3571	205	48	3	3	NUM
hassl-3571	205	49	secondary	secondary	ADJ
hassl-3571	205	50	school	school	NOUN
hassl-3571	205	51	13	13	NUM
hassl-3571	205	52	9	9	NUM
hassl-3571	205	53	high	high	ADJ
hassl-3571	205	54	school	school	NOUN
hassl-3571	205	55	25	25	NUM
hassl-3571	205	56	16	16	NUM
hassl-3571	205	57	bachelor	bachelor	NOUN
hassl-3571	205	58	95	95	NUM
hassl-3571	205	59	62	62	NUM
hassl-3571	205	60	master	master	NOUN
hassl-3571	205	61	13	13	NUM
hassl-3571	205	62	9	9	NUM
hassl-3571	205	63	work	work	NOUN
hassl-3571	205	64	experience	experience	NOUN
hassl-3571	205	65	less	less	ADJ
hassl-3571	205	66	than	than	ADP
hassl-3571	205	67	a	a	DET
hassl-3571	205	68	year	year	NOUN
hassl-3571	205	69	2	2	NUM
hassl-3571	205	70	1	1	NUM
hassl-3571	205	71	1	1	NUM
hassl-3571	205	72	-	-	SYM
hassl-3571	205	73	3	3	NUM
hassl-3571	205	74	years	year	NOUN
hassl-3571	205	75	2	2	NUM
hassl-3571	205	76	1	1	NUM
hassl-3571	205	77	4	4	NUM
hassl-3571	205	78	-	-	SYM
hassl-3571	205	79	6	6	NUM
hassl-3571	205	80	years	year	NOUN
hassl-3571	205	81	22	22	NUM
hassl-3571	205	82	14.5	14.5	NUM
hassl-3571	205	83	more	more	ADJ
hassl-3571	205	84	than	than	ADP
hassl-3571	205	85	six	six	NUM
hassl-3571	205	86	years	year	NOUN
hassl-3571	205	87	30	30	NUM
hassl-3571	205	88	20	20	NUM
hassl-3571	205	89	the	the	DET
hassl-3571	205	90	period	period	NOUN
hassl-3571	205	91	your	your	PRON
hassl-3571	205	92	hotel	hotel	NOUN
hassl-3571	205	93	annual	annual	ADJ
hassl-3571	205	94	98	98	NUM
hassl-3571	205	95	64.5	64.5	NUM
hassl-3571	205	96	seasonal	seasonal	ADJ
hassl-3571	205	97	141	141	NUM
hassl-3571	205	98	93	93	NUM
hassl-3571	205	99	hotel	hotel	NOUN
hassl-3571	205	100	's	's	PART
hassl-3571	205	101	way	way	NOUN
hassl-3571	205	102	work	work	VERB
hassl-3571	205	103	full	full	ADJ
hassl-3571	205	104	pension	pension	NOUN
hassl-3571	205	105	11	11	NUM
hassl-3571	205	106	7	7	NUM
hassl-3571	205	107	bed	bed	NOUN
hassl-3571	205	108	and	and	CCONJ
hassl-3571	205	109	breakfast	breakfast	NOUN
hassl-3571	205	110	36	36	NUM
hassl-3571	205	111	24	24	NUM
hassl-3571	205	112	room	room	NOUN
hassl-3571	205	113	only	only	ADV
hassl-3571	205	114	1	1	NUM
hassl-3571	205	115	1	1	NUM
hassl-3571	205	116	all	all	PRON
hassl-3571	205	117	inclusive	inclusive	ADJ
hassl-3571	205	118	28	28	NUM
hassl-3571	205	119	18	18	NUM
hassl-3571	205	120	your	your	PRON
hassl-3571	205	121	duty	duty	NOUN
hassl-3571	205	122	at	at	ADP
hassl-3571	205	123	the	the	DET
hassl-3571	205	124	hotel	hotel	NOUN
hassl-3571	205	125	hotel	hotel	NOUN
hassl-3571	205	126	manager	manager	NOUN
hassl-3571	205	127	13	13	NUM
hassl-3571	205	128	8.5	8.5	NUM
hassl-3571	205	129	assistant	assistant	ADJ
hassl-3571	205	130	hotel	hotel	NOUN
hassl-3571	205	131	manager	manager	NOUN
hassl-3571	205	132	74	74	NUM
hassl-3571	205	133	48.5	48.5	NUM
hassl-3571	205	134	business	business	NOUN
hassl-3571	205	135	owner	owner	NOUN
hassl-3571	205	136	96	96	NUM
hassl-3571	205	137	63	63	NUM
hassl-3571	205	138	human	human	ADJ
hassl-3571	205	139	resource	resource	NOUN
hassl-3571	205	140	manager	manager	NOUN
hassl-3571	205	141	23	23	NUM
hassl-3571	205	142	15	15	NUM
hassl-3571	205	143	operation	operation	NOUN
hassl-3571	205	144	manager	manager	NOUN
hassl-3571	205	145	21	21	NUM
hassl-3571	205	146	14	14	NUM
hassl-3571	205	147	reception	reception	NOUN
hassl-3571	205	148	department	department	NOUN
hassl-3571	205	149	manager	manager	NOUN
hassl-3571	205	150	2	2	NUM
hassl-3571	205	151	1	1	NUM
hassl-3571	205	152	working	work	VERB
hassl-3571	205	153	in	in	ADP
hassl-3571	205	154	this	this	DET
hassl-3571	205	155	position	position	NOUN
hassl-3571	205	156	1	1	NUM
hassl-3571	205	157	year	year	NOUN
hassl-3571	205	158	or	or	CCONJ
hassl-3571	205	159	less	less	ADJ
hassl-3571	205	160	4	4	NUM
hassl-3571	205	161	3	3	NUM
hassl-3571	205	162	2	2	NUM
hassl-3571	205	163	-	-	SYM
hassl-3571	205	164	3	3	NUM
hassl-3571	205	165	years	year	NOUN
hassl-3571	205	166	2	2	NUM
hassl-3571	205	167	1	1	NUM
hassl-3571	205	168	4	4	NUM
hassl-3571	205	169	-	-	SYM
hassl-3571	205	170	5	5	NUM
hassl-3571	205	171	years	year	NOUN
hassl-3571	205	172	2	2	NUM
hassl-3571	205	173	1	1	NUM
hassl-3571	205	174	5	5	NUM
hassl-3571	205	175	years	year	NOUN
hassl-3571	205	176	and	and	CCONJ
hassl-3571	205	177	above	above	ADP
hassl-3571	205	178	1	1	NUM
hassl-3571	205	179	1	1	NUM
hassl-3571	205	180	employees	employee	NOUN
hassl-3571	205	181	in	in	ADP
hassl-3571	205	182	your	your	PRON
hassl-3571	205	183	hotel	hotel	NOUN
hassl-3571	205	184	below	below	ADP
hassl-3571	205	185	50	50	NUM
hassl-3571	205	186	1	1	NUM
hassl-3571	205	187	1	1	NUM
hassl-3571	205	188	51	51	NUM
hassl-3571	205	189	-	-	SYM
hassl-3571	205	190	100	100	NUM
hassl-3571	205	191	17	17	NUM
hassl-3571	205	192	11	11	NUM
hassl-3571	205	193	101	101	NUM
hassl-3571	205	194	-	-	SYM
hassl-3571	205	195	150	150	NUM
hassl-3571	205	196	30	30	NUM
hassl-3571	205	197	20	20	NUM
hassl-3571	205	198	151	151	NUM
hassl-3571	205	199	-	-	SYM
hassl-3571	205	200	200	200	NUM
hassl-3571	205	201	18	18	NUM
hassl-3571	205	202	12	12	NUM
hassl-3571	205	203	star	star	NOUN
hassl-3571	205	204	rating	rating	NOUN
hassl-3571	205	205	of	of	ADP
hassl-3571	205	206	your	your	PRON
hassl-3571	205	207	hotel	hotel	NOUN
hassl-3571	205	208	3	3	NUM
hassl-3571	205	209	stars	star	NOUN
hassl-3571	205	210	87	87	NUM
hassl-3571	205	211	57	57	NUM
hassl-3571	205	212	4	4	NUM
hassl-3571	205	213	stars	star	NOUN
hassl-3571	205	214	134	134	NUM
hassl-3571	205	215	88	88	NUM
hassl-3571	205	216	5	5	NUM
hassl-3571	205	217	stars	star	NOUN
hassl-3571	205	218	10	10	NUM
hassl-3571	205	219	7	7	NUM
hassl-3571	205	220	according	accord	VERB
hassl-3571	205	221	to	to	ADP
hassl-3571	205	222	hair	hair	NOUN
hassl-3571	205	223	,	,	PUNCT
hassl-3571	205	224	hult	hult	PROPN
hassl-3571	205	225	,	,	PUNCT
hassl-3571	205	226	ringle	ringle	NOUN
hassl-3571	205	227	,	,	PUNCT
hassl-3571	205	228	and	and	CCONJ
hassl-3571	205	229	sarstedt	sarstedt	NOUN
hassl-3571	205	230	(	(	PUNCT
hassl-3571	205	231	2014	2014	NUM
hassl-3571	205	232	)	)	PUNCT
hassl-3571	205	233	,	,	PUNCT
hassl-3571	205	234	a	a	DET
hassl-3571	205	235	minimum	minimum	ADJ
hassl-3571	205	236	sample	sample	NOUN
hassl-3571	205	237	size	size	NOUN
hassl-3571	205	238	of	of	ADP
hassl-3571	205	239	10	10	NUM
hassl-3571	205	240	-	-	SYM
hassl-3571	205	241	15	15	NUM
hassl-3571	205	242	observations	observation	NOUN
hassl-3571	205	243	per	per	ADP
hassl-3571	205	244	latent	latent	NOUN
hassl-3571	205	245	variable	variable	NOUN
hassl-3571	205	246	was	be	AUX
hassl-3571	205	247	regarded	regard	VERB
hassl-3571	205	248	as	as	ADP
hassl-3571	205	249	adequate	adequate	ADJ
hassl-3571	205	250	for	for	ADP
hassl-3571	205	251	pls	pls	NOUN
hassl-3571	205	252	-	-	PUNCT
hassl-3571	205	253	sem	sem	NOUN
hassl-3571	205	254	.	.	PUNCT
hassl-3571	206	1	given	give	VERB
hassl-3571	206	2	the	the	DET
hassl-3571	206	3	presence	presence	NOUN
hassl-3571	206	4	of	of	ADP
hassl-3571	206	5	7	7	NUM
hassl-3571	206	6	latent	latent	NOUN
hassl-3571	206	7	variables	variable	NOUN
hassl-3571	206	8	,	,	PUNCT
hassl-3571	206	9	a	a	DET
hassl-3571	206	10	sample	sample	NOUN
hassl-3571	206	11	size	size	NOUN
hassl-3571	206	12	of	of	ADP
hassl-3571	206	13	152	152	NUM
hassl-3571	206	14	was	be	AUX
hassl-3571	206	15	deemed	deem	VERB
hassl-3571	206	16	adequate	adequate	ADJ
hassl-3571	206	17	for	for	ADP
hassl-3571	206	18	this	this	DET
hassl-3571	206	19	study	study	NOUN
hassl-3571	206	20	.	.	PUNCT
hassl-3571	207	1	the	the	DET
hassl-3571	207	2	respondents	respondent	NOUN
hassl-3571	207	3	'	'	PART
hassl-3571	207	4	feedback	feedback	NOUN
hassl-3571	207	5	was	be	AUX
hassl-3571	207	6	divided	divide	VERB
hassl-3571	207	7	into	into	ADP
hassl-3571	207	8	two	two	NUM
hassl-3571	207	9	categories	category	NOUN
hassl-3571	207	10	:	:	PUNCT
hassl-3571	207	11	early	early	ADJ
hassl-3571	207	12	responses	response	NOUN
hassl-3571	207	13	,	,	PUNCT
hassl-3571	207	14	with	with	ADP
hassl-3571	207	15	106	106	NUM
hassl-3571	207	16	(	(	PUNCT
hassl-3571	207	17	69.74	69.74	NUM
hassl-3571	207	18	%	%	NOUN
hassl-3571	207	19	)	)	PUNCT
hassl-3571	207	20	received	receive	VERB
hassl-3571	207	21	within	within	ADP
hassl-3571	207	22	the	the	DET
hassl-3571	207	23	initial	initial	ADJ
hassl-3571	207	24	6	6	NUM
hassl-3571	207	25	weeks	week	NOUN
hassl-3571	207	26	,	,	PUNCT
hassl-3571	207	27	and	and	CCONJ
hassl-3571	207	28	late	late	ADJ
hassl-3571	207	29	responses	response	NOUN
hassl-3571	207	30	,	,	PUNCT
hassl-3571	207	31	accounting	account	VERB
hassl-3571	207	32	for	for	ADP
hassl-3571	207	33	the	the	DET
hassl-3571	207	34	remaining	remain	VERB
hassl-3571	207	35	46	46	NUM
hassl-3571	207	36	(	(	PUNCT
hassl-3571	207	37	30.26	30.26	NUM
hassl-3571	207	38	%	%	NOUN
hassl-3571	207	39	)	)	PUNCT
hassl-3571	207	40	received	receive	VERB
hassl-3571	207	41	after	after	ADP
hassl-3571	207	42	that	that	DET
hassl-3571	207	43	time	time	NOUN
hassl-3571	207	44	frame	frame	NOUN
hassl-3571	207	45	.	.	PUNCT
hassl-3571	208	1	an	an	DET
hassl-3571	208	2	independent	independent	ADJ
hassl-3571	208	3	sample	sample	NOUN
hassl-3571	208	4	t	t	PROPN
hassl-3571	208	5	-	-	PUNCT
hassl-3571	208	6	test	test	NOUN
hassl-3571	208	7	was	be	AUX
hassl-3571	208	8	used	use	VERB
hassl-3571	208	9	to	to	PART
hassl-3571	208	10	look	look	VERB
hassl-3571	208	11	for	for	ADP
hassl-3571	208	12	nonresponse	nonresponse	NOUN
hassl-3571	208	13	bias	bias	NOUN
hassl-3571	208	14	in	in	ADP
hassl-3571	208	15	the	the	DET
hassl-3571	208	16	variables	variable	NOUN
hassl-3571	208	17	,	,	PUNCT
hassl-3571	208	18	and	and	CCONJ
hassl-3571	208	19	levene	levene	NOUN
hassl-3571	208	20	's	's	PART
hassl-3571	208	21	test	test	NOUN
hassl-3571	208	22	for	for	ADP
hassl-3571	208	23	equality	equality	NOUN
hassl-3571	208	24	of	of	ADP
hassl-3571	208	25	variances	variance	NOUN
hassl-3571	208	26	showed	show	VERB
hassl-3571	208	27	values	value	NOUN
hassl-3571	208	28	above	above	ADP
hassl-3571	208	29	0.05	0.05	NUM
hassl-3571	208	30	(	(	PUNCT
hassl-3571	208	31	gosssampson	gosssampson	NOUN
hassl-3571	208	32	,	,	PUNCT
hassl-3571	208	33	2019	2019	NUM
hassl-3571	208	34	)	)	PUNCT
hassl-3571	208	35	.	.	PUNCT
hassl-3571	209	1	the	the	DET
hassl-3571	209	2	outcomes	outcome	NOUN
hassl-3571	209	3	of	of	ADP
hassl-3571	209	4	the	the	DET
hassl-3571	209	5	independent	independent	ADJ
hassl-3571	209	6	sample	sample	NOUN
hassl-3571	209	7	t	t	PROPN
hassl-3571	209	8	-	-	PUNCT
hassl-3571	209	9	test	test	NOUN
hassl-3571	209	10	revealed	reveal	VERB
hassl-3571	209	11	no	no	DET
hassl-3571	209	12	statistically	statistically	ADV
hassl-3571	209	13	significant	significant	ADJ
hassl-3571	209	14	distinctions	distinction	NOUN
hassl-3571	209	15	between	between	ADP
hassl-3571	209	16	the	the	DET
hassl-3571	209	17	early	early	ADJ
hassl-3571	209	18	and	and	CCONJ
hassl-3571	209	19	late	late	ADJ
hassl-3571	209	20	response	response	NOUN
hassl-3571	209	21	groups	group	NOUN
hassl-3571	209	22	,	,	PUNCT
hassl-3571	209	23	suggesting	suggest	VERB
hassl-3571	209	24	that	that	SCONJ
hassl-3571	209	25	the	the	DET
hassl-3571	209	26	study	study	NOUN
hassl-3571	209	27	did	do	AUX
hassl-3571	209	28	not	not	PART
hassl-3571	209	29	suffer	suffer	VERB
hassl-3571	209	30	from	from	ADP
hassl-3571	209	31	non	non	ADJ
hassl-3571	209	32	-	-	ADJ
hassl-3571	209	33	response	response	ADJ
hassl-3571	209	34	bias	bias	NOUN
hassl-3571	209	35	.	.	PUNCT
hassl-3571	210	1	humanities	humanity	NOUN
hassl-3571	210	2	and	and	CCONJ
hassl-3571	210	3	social	social	ADJ
hassl-3571	210	4	sciences	science	NOUN
hassl-3571	210	5	letters	letter	NOUN
hassl-3571	210	6	,	,	PUNCT
hassl-3571	210	7	2023	2023	NUM
hassl-3571	210	8	,	,	PUNCT
hassl-3571	210	9	11(4	11(4	NUM
hassl-3571	210	10	):	):	PUNCT
hassl-3571	210	11	502	502	NUM
hassl-3571	210	12	-	-	SYM
hassl-3571	210	13	518	518	NUM
hassl-3571	210	14	510	510	NUM
hassl-3571	210	15	©	©	PROPN
hassl-3571	210	16	2023	2023	NUM
hassl-3571	210	17	conscientia	conscientia	PROPN
hassl-3571	210	18	beam	beam	PROPN
hassl-3571	210	19	.	.	PUNCT
hassl-3571	211	1	all	all	DET
hassl-3571	211	2	rights	right	NOUN
hassl-3571	211	3	reserved	reserve	VERB
hassl-3571	211	4	.	.	PUNCT
hassl-3571	212	1	table	table	NOUN
hassl-3571	212	2	2	2	NUM
hassl-3571	212	3	.	.	PUNCT
hassl-3571	212	4	results	result	NOUN
hassl-3571	212	5	of	of	ADP
hassl-3571	212	6	reliability	reliability	NOUN
hassl-3571	212	7	statistics	statistic	NOUN
hassl-3571	212	8	.	.	PUNCT
hassl-3571	213	1	constructs	construct	VERB
hassl-3571	213	2	cronbach	cronbach	PROPN
hassl-3571	213	3	's	's	PART
hassl-3571	213	4	alpha	alpha	ADJ
hassl-3571	213	5	number	number	NOUN
hassl-3571	213	6	of	of	ADP
hassl-3571	213	7	items	item	NOUN
hassl-3571	213	8	references	reference	NOUN
hassl-3571	213	9	sca	sca	PROPN
hassl-3571	213	10	0.914	0.914	NUM
hassl-3571	213	11	23	23	NUM
hassl-3571	213	12	(	(	PUNCT
hassl-3571	213	13	ali	ali	PROPN
hassl-3571	213	14	et	et	PROPN
hassl-3571	213	15	al	al	PROPN
hassl-3571	213	16	.	.	PROPN
hassl-3571	213	17	,	,	PUNCT
hassl-3571	213	18	2021	2021	NUM
hassl-3571	213	19	;	;	PUNCT
hassl-3571	213	20	mahdi	mahdi	PROPN
hassl-3571	213	21	et	et	PROPN
hassl-3571	213	22	al	al	PROPN
hassl-3571	213	23	.	.	PROPN
hassl-3571	213	24	,	,	PUNCT
hassl-3571	213	25	2019	2019	NUM
hassl-3571	213	26	;	;	PUNCT
hassl-3571	213	27	rashid	rashid	PROPN
hassl-3571	213	28	et	et	PROPN
hassl-3571	213	29	al	al	PROPN
hassl-3571	213	30	.	.	PROPN
hassl-3571	213	31	,	,	PUNCT
hassl-3571	213	32	2019	2019	NUM
hassl-3571	213	33	;	;	PUNCT
hassl-3571	213	34	sweis	sweis	PROPN
hassl-3571	213	35	et	et	PROPN
hassl-3571	213	36	al	al	PROPN
hassl-3571	213	37	.	.	PROPN
hassl-3571	213	38	,	,	PUNCT
hassl-3571	213	39	2018	2018	NUM
hassl-3571	213	40	;	;	PUNCT
hassl-3571	213	41	vijaya	vijaya	PROPN
hassl-3571	213	42	&	&	CCONJ
hassl-3571	213	43	rahayu	rahayu	PROPN
hassl-3571	213	44	,	,	PUNCT
hassl-3571	213	45	2021	2021	NUM
hassl-3571	213	46	)	)	PUNCT
hassl-3571	213	47	tangibles	tangible	NOUN
hassl-3571	213	48	0.789	0.789	NUM
hassl-3571	213	49	3	3	NUM
hassl-3571	213	50	reliability	reliability	NOUN
hassl-3571	213	51	0.713	0.713	NUM
hassl-3571	213	52	3	3	NUM
hassl-3571	213	53	responsiveness	responsiveness	NOUN
hassl-3571	213	54	0.849	0.849	NUM
hassl-3571	213	55	3	3	NUM
hassl-3571	213	56	assurance	assurance	NOUN
hassl-3571	213	57	0.805	0.805	NUM
hassl-3571	213	58	3	3	NUM
hassl-3571	213	59	empathy	empathy	NOUN
hassl-3571	213	60	0.71	0.71	NUM
hassl-3571	213	61	3	3	NUM
hassl-3571	213	62	sensory	sensory	NOUN
hassl-3571	213	63	0.712	0.712	NUM
hassl-3571	213	64	2	2	NUM
hassl-3571	213	65	to	to	PART
hassl-3571	213	66	address	address	VERB
hassl-3571	213	67	potential	potential	ADJ
hassl-3571	213	68	multicollinearity	multicollinearity	NOUN
hassl-3571	213	69	issues	issue	NOUN
hassl-3571	213	70	in	in	ADP
hassl-3571	213	71	exogenous	exogenous	ADJ
hassl-3571	213	72	latent	latent	NOUN
hassl-3571	213	73	constructs	construct	NOUN
hassl-3571	213	74	,	,	PUNCT
hassl-3571	213	75	the	the	DET
hassl-3571	213	76	study	study	NOUN
hassl-3571	213	77	employed	employ	VERB
hassl-3571	213	78	two	two	NUM
hassl-3571	213	79	methods	method	NOUN
hassl-3571	213	80	.	.	PUNCT
hassl-3571	214	1	the	the	DET
hassl-3571	214	2	first	first	ADJ
hassl-3571	214	3	approach	approach	NOUN
hassl-3571	214	4	involved	involve	VERB
hassl-3571	214	5	analysing	analyse	VERB
hassl-3571	214	6	the	the	DET
hassl-3571	214	7	correlation	correlation	NOUN
hassl-3571	214	8	matrix	matrix	NOUN
hassl-3571	214	9	,	,	PUNCT
hassl-3571	214	10	which	which	PRON
hassl-3571	214	11	revealed	reveal	VERB
hassl-3571	214	12	no	no	DET
hassl-3571	214	13	evidence	evidence	NOUN
hassl-3571	214	14	of	of	ADP
hassl-3571	214	15	multicollinearity	multicollinearity	NOUN
hassl-3571	214	16	among	among	ADP
hassl-3571	214	17	the	the	DET
hassl-3571	214	18	six	six	NUM
hassl-3571	214	19	constructs	construct	NOUN
hassl-3571	214	20	.	.	PUNCT
hassl-3571	215	1	the	the	DET
hassl-3571	215	2	second	second	ADJ
hassl-3571	215	3	method	method	NOUN
hassl-3571	215	4	utilised	utilise	VERB
hassl-3571	215	5	variance	variance	NOUN
hassl-3571	215	6	inflated	inflate	VERB
hassl-3571	215	7	factor	factor	NOUN
hassl-3571	215	8	(	(	PUNCT
hassl-3571	215	9	vif	vif	NOUN
hassl-3571	215	10	)	)	PUNCT
hassl-3571	215	11	and	and	CCONJ
hassl-3571	215	12	tolerance	tolerance	NOUN
hassl-3571	215	13	values	value	NOUN
hassl-3571	215	14	,	,	PUNCT
hassl-3571	215	15	which	which	PRON
hassl-3571	215	16	met	meet	VERB
hassl-3571	215	17	the	the	DET
hassl-3571	215	18	recommended	recommend	VERB
hassl-3571	215	19	cut	cut	NOUN
hassl-3571	215	20	-	-	PUNCT
hassl-3571	215	21	offs	off	NOUN
hassl-3571	215	22	,	,	PUNCT
hassl-3571	215	23	indicating	indicate	VERB
hassl-3571	215	24	the	the	DET
hassl-3571	215	25	absence	absence	NOUN
hassl-3571	215	26	of	of	ADP
hassl-3571	215	27	multicollinearity	multicollinearity	NOUN
hassl-3571	215	28	in	in	ADP
hassl-3571	215	29	the	the	DET
hassl-3571	215	30	exogenous	exogenous	ADJ
hassl-3571	215	31	latent	latent	NOUN
hassl-3571	215	32	constructs	construct	NOUN
hassl-3571	215	33	(	(	PUNCT
hassl-3571	215	34	hair	hair	NOUN
hassl-3571	215	35	et	et	PROPN
hassl-3571	215	36	al	al	PROPN
hassl-3571	215	37	.	.	PROPN
hassl-3571	215	38	,	,	PUNCT
hassl-3571	215	39	2021	2021	NUM
hassl-3571	215	40	;	;	PUNCT
hassl-3571	215	41	valls	valls	PROPN
hassl-3571	215	42	&	&	CCONJ
hassl-3571	215	43	martín	martín	NOUN
hassl-3571	215	44	,	,	PUNCT
hassl-3571	215	45	2021	2021	NUM
hassl-3571	215	46	)	)	PUNCT
hassl-3571	215	47	.	.	PUNCT
hassl-3571	216	1	following	follow	VERB
hassl-3571	216	2	the	the	DET
hassl-3571	216	3	recommendations	recommendation	NOUN
hassl-3571	216	4	of	of	ADP
hassl-3571	216	5	hair	hair	NOUN
hassl-3571	216	6	et	et	PROPN
hassl-3571	216	7	al	al	PROPN
hassl-3571	216	8	.	.	PROPN
hassl-3571	217	1	(	(	PUNCT
hassl-3571	217	2	2021	2021	NUM
hassl-3571	217	3	)	)	PUNCT
hassl-3571	217	4	,	,	PUNCT
hassl-3571	217	5	the	the	DET
hassl-3571	217	6	presentation	presentation	NOUN
hassl-3571	217	7	of	of	ADP
hassl-3571	217	8	pls	pls	NOUN
hassl-3571	217	9	analysis	analysis	NOUN
hassl-3571	217	10	results	result	NOUN
hassl-3571	217	11	was	be	AUX
hassl-3571	217	12	carried	carry	VERB
hassl-3571	217	13	out	out	ADP
hassl-3571	217	14	in	in	ADP
hassl-3571	217	15	two	two	NUM
hassl-3571	217	16	stages	stage	NOUN
hassl-3571	217	17	.	.	PUNCT
hassl-3571	218	1	the	the	DET
hassl-3571	218	2	first	first	ADJ
hassl-3571	218	3	phase	phase	NOUN
hassl-3571	218	4	focused	focus	VERB
hassl-3571	218	5	on	on	ADP
hassl-3571	218	6	reliability	reliability	NOUN
hassl-3571	218	7	and	and	CCONJ
hassl-3571	218	8	validity	validity	NOUN
hassl-3571	218	9	measures	measure	NOUN
hassl-3571	218	10	,	,	PUNCT
hassl-3571	218	11	also	also	ADV
hassl-3571	218	12	known	know	VERB
hassl-3571	218	13	as	as	ADP
hassl-3571	218	14	measurement	measurement	NOUN
hassl-3571	218	15	model	model	NOUN
hassl-3571	218	16	results	result	NOUN
hassl-3571	218	17	,	,	PUNCT
hassl-3571	218	18	while	while	SCONJ
hassl-3571	218	19	the	the	DET
hassl-3571	218	20	second	second	ADJ
hassl-3571	218	21	phase	phase	NOUN
hassl-3571	218	22	focused	focus	VERB
hassl-3571	218	23	on	on	ADP
hassl-3571	218	24	the	the	DET
hassl-3571	218	25	structural	structural	ADJ
hassl-3571	218	26	model	model	NOUN
hassl-3571	218	27	(	(	PUNCT
hassl-3571	218	28	valls	valls	PROPN
hassl-3571	218	29	&	&	CCONJ
hassl-3571	218	30	martín	martín	NOUN
hassl-3571	218	31	,	,	PUNCT
hassl-3571	218	32	2021	2021	NUM
hassl-3571	218	33	)	)	PUNCT
hassl-3571	218	34	.	.	PUNCT
hassl-3571	219	1	4.1	4.1	NUM
hassl-3571	219	2	.	.	PUNCT
hassl-3571	219	3	measurement	measurement	NOUN
hassl-3571	219	4	model	model	VERB
hassl-3571	219	5	the	the	DET
hassl-3571	219	6	primary	primary	ADJ
hassl-3571	219	7	goal	goal	NOUN
hassl-3571	219	8	of	of	ADP
hassl-3571	219	9	this	this	DET
hassl-3571	219	10	model	model	NOUN
hassl-3571	219	11	is	be	AUX
hassl-3571	219	12	to	to	PART
hassl-3571	219	13	calculate	calculate	VERB
hassl-3571	219	14	the	the	DET
hassl-3571	219	15	factors	factor	NOUN
hassl-3571	219	16	loadings	loading	NOUN
hassl-3571	219	17	(	(	PUNCT
hassl-3571	219	18	fl	fl	NOUN
hassl-3571	219	19	)	)	PUNCT
hassl-3571	219	20	,	,	PUNCT
hassl-3571	219	21	"	"	PUNCT
hassl-3571	219	22	composite	composite	ADJ
hassl-3571	219	23	reliability	reliability	NOUN
hassl-3571	219	24	"	"	PUNCT
hassl-3571	219	25	(	(	PUNCT
hassl-3571	219	26	cr	cr	NOUN
hassl-3571	219	27	)	)	PUNCT
hassl-3571	219	28	,	,	PUNCT
hassl-3571	219	29	"	"	PUNCT
hassl-3571	219	30	cronbach	cronbach	PROPN
hassl-3571	219	31	's	's	PART
hassl-3571	219	32	alpha	alpha	NOUN
hassl-3571	219	33	"	"	PUNCT
hassl-3571	219	34	(	(	PUNCT
hassl-3571	219	35	ca	ca	NOUN
hassl-3571	219	36	)	)	PUNCT
hassl-3571	219	37	,	,	PUNCT
hassl-3571	219	38	and	and	CCONJ
hassl-3571	219	39	"	"	PUNCT
hassl-3571	219	40	average	average	ADJ
hassl-3571	219	41	variance	variance	NOUN
hassl-3571	219	42	extracted	extract	VERB
hassl-3571	219	43	"	"	PUNCT
hassl-3571	219	44	(	(	PUNCT
hassl-3571	219	45	ave	ave	PROPN
hassl-3571	219	46	)	)	PUNCT
hassl-3571	219	47	,	,	PUNCT
hassl-3571	219	48	as	as	ADV
hassl-3571	219	49	well	well	ADV
hassl-3571	219	50	as	as	ADP
hassl-3571	219	51	to	to	PART
hassl-3571	219	52	assess	assess	VERB
hassl-3571	219	53	discriminant	discriminant	ADJ
hassl-3571	219	54	validity	validity	NOUN
hassl-3571	219	55	.	.	PUNCT
hassl-3571	220	1	the	the	DET
hassl-3571	220	2	absolute	absolute	ADJ
hassl-3571	220	3	loading	loading	NOUN
hassl-3571	220	4	threshold	threshold	NOUN
hassl-3571	220	5	for	for	ADP
hassl-3571	220	6	indicators	indicator	NOUN
hassl-3571	220	7	should	should	AUX
hassl-3571	220	8	exceed	exceed	VERB
hassl-3571	220	9	0.7	0.7	NUM
hassl-3571	220	10	(	(	PUNCT
hassl-3571	220	11	hair	hair	NOUN
hassl-3571	220	12	,	,	PUNCT
hassl-3571	220	13	howard	howard	PROPN
hassl-3571	220	14	,	,	PUNCT
hassl-3571	220	15	&	&	CCONJ
hassl-3571	220	16	nitzl	nitzl	NOUN
hassl-3571	220	17	,	,	PUNCT
hassl-3571	220	18	2020	2020	NUM
hassl-3571	220	19	)	)	PUNCT
hassl-3571	220	20	.	.	PUNCT
hassl-3571	221	1	therefore	therefore	ADV
hassl-3571	221	2	,	,	PUNCT
hassl-3571	221	3	indicators	indicator	NOUN
hassl-3571	221	4	with	with	ADP
hassl-3571	221	5	loadings	loading	NOUN
hassl-3571	221	6	greater	great	ADJ
hassl-3571	221	7	than	than	SCONJ
hassl-3571	221	8	0.70	0.70	NUM
hassl-3571	221	9	are	be	AUX
hassl-3571	221	10	considered	consider	VERB
hassl-3571	221	11	crucial	crucial	ADJ
hassl-3571	221	12	.	.	PUNCT
hassl-3571	222	1	however	however	ADV
hassl-3571	222	2	,	,	PUNCT
hassl-3571	222	3	as	as	SCONJ
hassl-3571	222	4	suggested	suggest	VERB
hassl-3571	222	5	by	by	ADP
hassl-3571	222	6	hair	hair	NOUN
hassl-3571	222	7	et	et	PROPN
hassl-3571	222	8	al	al	PROPN
hassl-3571	222	9	.	.	PROPN
hassl-3571	222	10	(	(	PUNCT
hassl-3571	222	11	2020	2020	NUM
hassl-3571	222	12	)	)	PUNCT
hassl-3571	222	13	,	,	PUNCT
hassl-3571	222	14	items	item	NOUN
hassl-3571	222	15	with	with	ADP
hassl-3571	222	16	loadings	loading	NOUN
hassl-3571	222	17	around	around	ADP
hassl-3571	222	18	0.5	0.5	NUM
hassl-3571	222	19	and	and	CCONJ
hassl-3571	222	20	0.7	0.7	NUM
hassl-3571	222	21	may	may	AUX
hassl-3571	222	22	still	still	ADV
hassl-3571	222	23	be	be	AUX
hassl-3571	222	24	retained	retain	VERB
hassl-3571	222	25	if	if	SCONJ
hassl-3571	222	26	the	the	DET
hassl-3571	222	27	variance	variance	NOUN
hassl-3571	222	28	recovered	recover	VERB
hassl-3571	222	29	for	for	ADP
hassl-3571	222	30	latent	latent	NOUN
hassl-3571	222	31	variables	variable	NOUN
hassl-3571	222	32	is	be	AUX
hassl-3571	222	33	above	above	ADP
hassl-3571	222	34	0.5	0.5	NUM
hassl-3571	222	35	.	.	PUNCT
hassl-3571	223	1	the	the	DET
hassl-3571	223	2	outcomes	outcome	NOUN
hassl-3571	223	3	of	of	ADP
hassl-3571	223	4	the	the	DET
hassl-3571	223	5	measurement	measurement	NOUN
hassl-3571	223	6	model	model	NOUN
hassl-3571	223	7	are	be	AUX
hassl-3571	223	8	presented	present	VERB
hassl-3571	223	9	in	in	ADP
hassl-3571	223	10	table	table	NOUN
hassl-3571	223	11	3	3	NUM
hassl-3571	223	12	.	.	PUNCT
hassl-3571	224	1	in	in	ADP
hassl-3571	224	2	table	table	NOUN
hassl-3571	224	3	3	3	NUM
hassl-3571	224	4	,	,	PUNCT
hassl-3571	224	5	the	the	DET
hassl-3571	224	6	ave	ave	NOUN
hassl-3571	224	7	results	result	VERB
hassl-3571	224	8	for	for	ADP
hassl-3571	224	9	each	each	DET
hassl-3571	224	10	latent	latent	NOUN
hassl-3571	224	11	variable	variable	NOUN
hassl-3571	224	12	are	be	AUX
hassl-3571	224	13	displayed	display	VERB
hassl-3571	224	14	,	,	PUNCT
hassl-3571	224	15	and	and	CCONJ
hassl-3571	224	16	no	no	DET
hassl-3571	224	17	latent	latent	NOUN
hassl-3571	224	18	variable	variable	NOUN
hassl-3571	224	19	exhibits	exhibit	VERB
hassl-3571	224	20	an	an	DET
hassl-3571	224	21	ave	ave	NOUN
hassl-3571	224	22	below	below	ADP
hassl-3571	224	23	0.5	0.5	NUM
hassl-3571	224	24	.	.	PUNCT
hassl-3571	225	1	based	base	VERB
hassl-3571	225	2	on	on	ADP
hassl-3571	225	3	the	the	DET
hassl-3571	225	4	calculations	calculation	NOUN
hassl-3571	225	5	in	in	ADP
hassl-3571	225	6	table	table	NOUN
hassl-3571	225	7	3	3	NUM
hassl-3571	225	8	,	,	PUNCT
hassl-3571	225	9	item	item	NOUN
hassl-3571	225	10	loadings	loading	NOUN
hassl-3571	225	11	between	between	ADP
hassl-3571	225	12	0.5	0.5	NUM
hassl-3571	225	13	and	and	CCONJ
hassl-3571	225	14	0.7	0.7	NUM
hassl-3571	225	15	were	be	AUX
hassl-3571	225	16	retained	retain	VERB
hassl-3571	225	17	.	.	PUNCT
hassl-3571	226	1	on	on	ADP
hassl-3571	226	2	the	the	DET
hassl-3571	226	3	other	other	ADJ
hassl-3571	226	4	hand	hand	NOUN
hassl-3571	226	5	,	,	PUNCT
hassl-3571	226	6	six	six	NUM
hassl-3571	226	7	loadings	loading	NOUN
hassl-3571	226	8	with	with	ADP
hassl-3571	226	9	values	value	NOUN
hassl-3571	226	10	below	below	ADP
hassl-3571	226	11	0.50	0.50	NUM
hassl-3571	226	12	were	be	AUX
hassl-3571	226	13	discarded	discard	VERB
hassl-3571	226	14	.	.	PUNCT
hassl-3571	227	1	the	the	DET
hassl-3571	227	2	removal	removal	NOUN
hassl-3571	227	3	of	of	ADP
hassl-3571	227	4	these	these	DET
hassl-3571	227	5	items	item	NOUN
hassl-3571	227	6	resulted	result	VERB
hassl-3571	227	7	in	in	ADP
hassl-3571	227	8	the	the	DET
hassl-3571	227	9	remaining	remain	VERB
hassl-3571	227	10	items	item	NOUN
hassl-3571	227	11	,	,	PUNCT
hassl-3571	227	12	which	which	PRON
hassl-3571	227	13	measured	measure	VERB
hassl-3571	227	14	the	the	DET
hassl-3571	227	15	specific	specific	ADJ
hassl-3571	227	16	constructs	construct	NOUN
hassl-3571	227	17	,	,	PUNCT
hassl-3571	227	18	loading	load	VERB
hassl-3571	227	19	significantly	significantly	ADV
hassl-3571	227	20	higher	high	ADJ
hassl-3571	227	21	on	on	ADP
hassl-3571	227	22	those	those	DET
hassl-3571	227	23	constructs	construct	NOUN
hassl-3571	227	24	than	than	ADP
hassl-3571	227	25	on	on	ADP
hassl-3571	227	26	others	other	NOUN
hassl-3571	227	27	,	,	PUNCT
hassl-3571	227	28	thereby	thereby	ADV
hassl-3571	227	29	supporting	support	VERB
hassl-3571	227	30	the	the	DET
hassl-3571	227	31	validity	validity	NOUN
hassl-3571	227	32	of	of	ADP
hassl-3571	227	33	those	those	DET
hassl-3571	227	34	constructs	construct	NOUN
hassl-3571	227	35	.	.	PUNCT
hassl-3571	228	1	4.2	4.2	NUM
hassl-3571	228	2	.	.	PUNCT
hassl-3571	229	1	discriminant	discriminant	ADJ
hassl-3571	229	2	validity	validity	NOUN
hassl-3571	229	3	discriminant	discriminant	ADJ
hassl-3571	229	4	validity	validity	NOUN
hassl-3571	229	5	evaluates	evaluate	VERB
hassl-3571	229	6	how	how	SCONJ
hassl-3571	229	7	distinctly	distinctly	ADV
hassl-3571	229	8	items	item	NOUN
hassl-3571	229	9	in	in	ADP
hassl-3571	229	10	one	one	NUM
hassl-3571	229	11	construct	construct	NOUN
hassl-3571	229	12	differ	differ	VERB
hassl-3571	229	13	from	from	ADP
hassl-3571	229	14	those	those	PRON
hassl-3571	229	15	in	in	ADP
hassl-3571	229	16	other	other	ADJ
hassl-3571	229	17	construct	construct	VERB
hassl-3571	229	18	s.	s.	PROPN
hassl-3571	229	19	in	in	ADP
hassl-3571	229	20	our	our	PRON
hassl-3571	229	21	research	research	NOUN
hassl-3571	229	22	,	,	PUNCT
hassl-3571	229	23	we	we	PRON
hassl-3571	229	24	gauged	gauge	VERB
hassl-3571	229	25	discriminant	discriminant	ADJ
hassl-3571	229	26	validity	validity	NOUN
hassl-3571	229	27	using	use	VERB
hassl-3571	229	28	the	the	DET
hassl-3571	229	29	renowned	renowned	ADJ
hassl-3571	229	30	criterion	criterion	NOUN
hassl-3571	229	31	from	from	ADP
hassl-3571	229	32	fornell	fornell	NOUN
hassl-3571	229	33	and	and	CCONJ
hassl-3571	229	34	larcker	larcker	NOUN
hassl-3571	229	35	(	(	PUNCT
hassl-3571	229	36	1981	1981	NUM
hassl-3571	229	37	)	)	PUNCT
hassl-3571	229	38	,	,	PUNCT
hassl-3571	229	39	as	as	SCONJ
hassl-3571	229	40	cited	cite	VERB
hassl-3571	229	41	by	by	ADP
hassl-3571	229	42	ab	ab	PROPN
hassl-3571	229	43	hamid	hamid	PROPN
hassl-3571	229	44	,	,	PUNCT
hassl-3571	229	45	sami	sami	PROPN
hassl-3571	229	46	,	,	PUNCT
hassl-3571	229	47	and	and	CCONJ
hassl-3571	229	48	sidek	sidek	ADJ
hassl-3571	229	49	(	(	PUNCT
hassl-3571	229	50	2017	2017	NUM
hassl-3571	229	51	)	)	PUNCT
hassl-3571	229	52	.	.	PUNCT
hassl-3571	230	1	as	as	SCONJ
hassl-3571	230	2	depicted	depict	VERB
hassl-3571	230	3	in	in	ADP
hassl-3571	230	4	tables	table	NOUN
hassl-3571	230	5	3	3	NUM
hassl-3571	230	6	and	and	CCONJ
hassl-3571	230	7	4	4	NUM
hassl-3571	230	8	,	,	PUNCT
hassl-3571	230	9	this	this	DET
hassl-3571	230	10	criterion	criterion	NOUN
hassl-3571	230	11	mandates	mandate	VERB
hassl-3571	230	12	that	that	PRON
hassl-3571	230	13	the	the	DET
hassl-3571	230	14	square	square	ADJ
hassl-3571	230	15	root	root	NOUN
hassl-3571	230	16	of	of	ADP
hassl-3571	230	17	the	the	DET
hassl-3571	230	18	average	average	ADJ
hassl-3571	230	19	variance	variance	NOUN
hassl-3571	230	20	extracted	extract	VERB
hassl-3571	230	21	(	(	PUNCT
hassl-3571	230	22	ave	ave	PROPN
hassl-3571	230	23	)	)	PUNCT
hassl-3571	230	24	for	for	ADP
hassl-3571	230	25	a	a	DET
hassl-3571	230	26	construct	construct	NOUN
hassl-3571	230	27	should	should	AUX
hassl-3571	230	28	be	be	AUX
hassl-3571	230	29	greater	great	ADJ
hassl-3571	230	30	than	than	ADP
hassl-3571	230	31	its	its	PRON
hassl-3571	230	32	correlations	correlation	NOUN
hassl-3571	230	33	with	with	ADP
hassl-3571	230	34	other	other	ADJ
hassl-3571	230	35	constructs	construct	NOUN
hassl-3571	230	36	.	.	PUNCT
hassl-3571	231	1	the	the	DET
hassl-3571	231	2	information	information	NOUN
hassl-3571	231	3	in	in	ADP
hassl-3571	231	4	table	table	NOUN
hassl-3571	231	5	3	3	NUM
hassl-3571	231	6	shows	show	VERB
hassl-3571	231	7	that	that	SCONJ
hassl-3571	231	8	discriminant	discriminant	ADJ
hassl-3571	231	9	validity	validity	NOUN
hassl-3571	231	10	is	be	AUX
hassl-3571	231	11	clear	clear	ADJ
hassl-3571	231	12	because	because	SCONJ
hassl-3571	231	13	the	the	DET
hassl-3571	231	14	squared	square	VERB
hassl-3571	231	15	correlation	correlation	NOUN
hassl-3571	231	16	for	for	ADP
hassl-3571	231	17	each	each	DET
hassl-3571	231	18	construct	construct	NOUN
hassl-3571	231	19	is	be	AUX
hassl-3571	231	20	less	less	ADJ
hassl-3571	231	21	than	than	ADP
hassl-3571	231	22	the	the	DET
hassl-3571	231	23	average	average	ADJ
hassl-3571	231	24	value	value	NOUN
hassl-3571	231	25	(	(	PUNCT
hassl-3571	231	26	ave	ave	NOUN
hassl-3571	231	27	)	)	PUNCT
hassl-3571	231	28	for	for	ADP
hassl-3571	231	29	the	the	DET
hassl-3571	231	30	indicators	indicator	NOUN
hassl-3571	231	31	used	use	VERB
hassl-3571	231	32	to	to	PART
hassl-3571	231	33	measure	measure	VERB
hassl-3571	231	34	that	that	PRON
hassl-3571	231	35	construct	construct	VERB
hassl-3571	231	36	.	.	PUNCT
hassl-3571	232	1	this	this	DET
hassl-3571	232	2	result	result	NOUN
hassl-3571	232	3	shows	show	VERB
hassl-3571	232	4	that	that	SCONJ
hassl-3571	232	5	one	one	NUM
hassl-3571	232	6	latent	latent	NOUN
hassl-3571	232	7	variable	variable	NOUN
hassl-3571	232	8	better	well	ADV
hassl-3571	232	9	explains	explain	VERB
hassl-3571	232	10	the	the	DET
hassl-3571	232	11	changes	change	NOUN
hassl-3571	232	12	in	in	ADP
hassl-3571	232	13	its	its	PRON
hassl-3571	232	14	own	own	ADJ
hassl-3571	232	15	indicators	indicator	NOUN
hassl-3571	232	16	than	than	ADP
hassl-3571	232	17	other	other	ADJ
hassl-3571	232	18	latent	latent	NOUN
hassl-3571	232	19	variables	variable	NOUN
hassl-3571	232	20	.	.	PUNCT
hassl-3571	233	1	this	this	PRON
hassl-3571	233	2	is	be	AUX
hassl-3571	233	3	in	in	ADP
hassl-3571	233	4	line	line	NOUN
hassl-3571	233	5	with	with	ADP
hassl-3571	233	6	the	the	DET
hassl-3571	233	7	criteria	criterion	NOUN
hassl-3571	233	8	set	set	VERB
hassl-3571	233	9	by	by	ADP
hassl-3571	233	10	fornell	fornell	NOUN
hassl-3571	233	11	and	and	CCONJ
hassl-3571	233	12	larcker	larcker	NOUN
hassl-3571	233	13	(	(	PUNCT
hassl-3571	233	14	1981	1981	NUM
hassl-3571	233	15	)	)	PUNCT
hassl-3571	233	16	,	,	PUNCT
hassl-3571	233	17	which	which	PRON
hassl-3571	233	18	was	be	AUX
hassl-3571	233	19	used	use	VERB
hassl-3571	233	20	by	by	ADP
hassl-3571	233	21	ab	ab	PROPN
hassl-3571	233	22	hamid	hamid	PROPN
hassl-3571	233	23	et	et	PROPN
hassl-3571	233	24	al	al	PROPN
hassl-3571	233	25	.	.	PROPN
hassl-3571	234	1	(	(	PUNCT
hassl-3571	234	2	2017	2017	NUM
hassl-3571	234	3	)	)	PUNCT
hassl-3571	234	4	.	.	PUNCT
hassl-3571	235	1	the	the	DET
hassl-3571	235	2	results	result	NOUN
hassl-3571	235	3	further	far	ADV
hassl-3571	235	4	demonstrate	demonstrate	VERB
hassl-3571	235	5	that	that	SCONJ
hassl-3571	235	6	the	the	DET
hassl-3571	235	7	ave	ave	PROPN
hassl-3571	235	8	values	value	NOUN
hassl-3571	235	9	exceed	exceed	VERB
hassl-3571	235	10	the	the	DET
hassl-3571	235	11	correlations	correlation	NOUN
hassl-3571	235	12	among	among	ADP
hassl-3571	235	13	the	the	DET
hassl-3571	235	14	constructs	construct	NOUN
hassl-3571	235	15	in	in	ADP
hassl-3571	235	16	the	the	DET
hassl-3571	235	17	model	model	NOUN
hassl-3571	235	18	.	.	PUNCT
hassl-3571	236	1	humanities	humanity	NOUN
hassl-3571	236	2	and	and	CCONJ
hassl-3571	236	3	social	social	ADJ
hassl-3571	236	4	sciences	science	NOUN
hassl-3571	236	5	letters	letter	NOUN
hassl-3571	236	6	,	,	PUNCT
hassl-3571	236	7	2023	2023	NUM
hassl-3571	236	8	,	,	PUNCT
hassl-3571	236	9	11(4	11(4	NUM
hassl-3571	236	10	):	):	PUNCT
hassl-3571	236	11	502	502	NUM
hassl-3571	236	12	-	-	SYM
hassl-3571	236	13	518	518	NUM
hassl-3571	236	14	511	511	NUM
hassl-3571	236	15	©	©	PROPN
hassl-3571	236	16	2023	2023	NUM
hassl-3571	236	17	conscientia	conscientia	PROPN
hassl-3571	236	18	beam	beam	PROPN
hassl-3571	236	19	.	.	PUNCT
hassl-3571	237	1	all	all	DET
hassl-3571	237	2	rights	right	NOUN
hassl-3571	237	3	reserved	reserve	VERB
hassl-3571	237	4	.	.	PUNCT
hassl-3571	238	1	table	table	NOUN
hassl-3571	238	2	3	3	NUM
hassl-3571	238	3	.	.	PUNCT
hassl-3571	238	4	measurement	measurement	NOUN
hassl-3571	238	5	model	model	PROPN
hassl-3571	238	6	result	result	PROPN
hassl-3571	238	7	.	.	PUNCT
hassl-3571	239	1	construct	construct	VERB
hassl-3571	239	2	measurement	measurement	NOUN
hassl-3571	239	3	items	item	NOUN
hassl-3571	239	4	loading	load	VERB
hassl-3571	239	5	cra	cra	PROPN
hassl-3571	239	6	ca	can	AUX
hassl-3571	239	7	aveb	aveb	PROPN
hassl-3571	239	8	tan	tan	PROPN
hassl-3571	239	9	tan1	tan1	VERB
hassl-3571	239	10	0.784	0.784	NUM
hassl-3571	239	11	0.857	0.857	NUM
hassl-3571	239	12	0.751	0.751	NUM
hassl-3571	239	13	0.667	0.667	NUM
hassl-3571	239	14	tan2	tan2	PROPN
hassl-3571	239	15	0.816	0.816	NUM
hassl-3571	239	16	tan3	tan3	NOUN
hassl-3571	239	17	0.849	0.849	NUM
hassl-3571	239	18	rel	rel	NOUN
hassl-3571	239	19	rel1	rel1	VERB
hassl-3571	239	20	0.653	0.653	NUM
hassl-3571	239	21	0.775	0.775	NUM
hassl-3571	239	22	0.589	0.589	NUM
hassl-3571	239	23	0.539	0.539	NUM
hassl-3571	239	24	rel2	rel2	VERB
hassl-3571	239	25	0.674	0.674	NUM
hassl-3571	239	26	rel3	rel3	VERB
hassl-3571	239	27	0.858	0.858	NUM
hassl-3571	239	28	resp	resp	NOUN
hassl-3571	239	29	resp1	resp1	NOUN
hassl-3571	239	30	0.759	0.759	NUM
hassl-3571	239	31	0.870	0.870	NUM
hassl-3571	239	32	0.775	0.775	NUM
hassl-3571	239	33	0.691	0.691	NUM
hassl-3571	239	34	resp2	resp2	NOUN
hassl-3571	239	35	0.880	0.880	NUM
hassl-3571	239	36	resp3	resp3	NOUN
hassl-3571	239	37	0.851	0.851	NUM
hassl-3571	239	38	asur	asur	NOUN
hassl-3571	239	39	asur1	asur1	NOUN
hassl-3571	239	40	0.839	0.839	NUM
hassl-3571	239	41	0.874	0.874	NUM
hassl-3571	239	42	0.785	0.785	NUM
hassl-3571	239	43	0.699	0.699	NUM
hassl-3571	239	44	asur2	asur2	NOUN
hassl-3571	239	45	0.868	0.868	NUM
hassl-3571	239	46	asur3	asur3	NOUN
hassl-3571	239	47	0.799	0.799	NUM
hassl-3571	239	48	emp	emp	NOUN
hassl-3571	239	49	emp1	emp1	NOUN
hassl-3571	240	1	0.821	0.821	NUM
hassl-3571	240	2	0.872	0.872	NUM
hassl-3571	240	3	0.779	0.779	NUM
hassl-3571	240	4	0.694	0.694	NUM
hassl-3571	240	5	emp2	emp2	NOUN
hassl-3571	240	6	0.879	0.879	NUM
hassl-3571	240	7	emp3	emp3	PROPN
hassl-3571	240	8	0.796	0.796	NUM
hassl-3571	240	9	sen	sen	PROPN
hassl-3571	240	10	sen1	sen1	PROPN
hassl-3571	240	11	0.898	0.898	NUM
hassl-3571	240	12	0.875	0.875	NUM
hassl-3571	240	13	0.716	0.716	NUM
hassl-3571	240	14	0.778	0.778	NUM
hassl-3571	240	15	sen2	sen2	PROPN
hassl-3571	240	16	0.867	0.867	NUM
hassl-3571	240	17	sca	sca	PROPN
hassl-3571	240	18	sca1	sca1	PROPN
hassl-3571	240	19	0.713	0.713	ADP
hassl-3571	240	20	0.925	0.925	NUM
hassl-3571	240	21	0.914	0.914	NUM
hassl-3571	240	22	0.513	0.513	NUM
hassl-3571	240	23	sca2	sca2	NOUN
hassl-3571	240	24	0.667	0.667	NUM
hassl-3571	240	25	sca3	sca3	PROPN
hassl-3571	240	26	0.474	0.474	NUM
hassl-3571	240	27	sca4	sca4	PROPN
hassl-3571	240	28	0.203	0.203	NUM
hassl-3571	240	29	sca5	sca5	PROPN
hassl-3571	240	30	0.448	0.448	NUM
hassl-3571	240	31	sca6	sca6	PROPN
hassl-3571	240	32	0.386	0.386	NUM
hassl-3571	240	33	sca7	sca7	NOUN
hassl-3571	240	34	0.654	0.654	NUM
hassl-3571	240	35	sca8	sca8	NOUN
hassl-3571	240	36	0.735	0.735	NUM
hassl-3571	240	37	sca9	sca9	NOUN
hassl-3571	240	38	0.675	0.675	NUM
hassl-3571	240	39	sca10	sca10	NOUN
hassl-3571	240	40	0.652	0.652	NUM
hassl-3571	240	41	sca11	sca11	VERB
hassl-3571	240	42	0.721	0.721	NUM
hassl-3571	240	43	sca12	sca12	NOUN
hassl-3571	240	44	0.671	0.671	NUM
hassl-3571	240	45	sca13	sca13	VERB
hassl-3571	240	46	0.339	0.339	NUM
hassl-3571	240	47	sca14	sca14	NOUN
hassl-3571	240	48	0.531	0.531	NUM
hassl-3571	240	49	sca15	sca15	NOUN
hassl-3571	240	50	0.230	0.230	NUM
hassl-3571	240	51	sca16	sca16	PROPN
hassl-3571	240	52	0.520	0.520	NUM
hassl-3571	240	53	sca17	sca17	PROPN
hassl-3571	240	54	0.510	0.510	NUM
hassl-3571	240	55	sca18	sca18	PROPN
hassl-3571	240	56	0.546	0.546	NUM
hassl-3571	240	57	sca19	sca19	VERB
hassl-3571	240	58	0.560	0.560	NUM
hassl-3571	240	59	sca20	sca20	VERB
hassl-3571	240	60	0.610	0.610	NUM
hassl-3571	241	1	sca21	sca21	ADJ
hassl-3571	241	2	0.649	0.649	NUM
hassl-3571	241	3	sca22	sca22	PROPN
hassl-3571	241	4	0.691	0.691	NUM
hassl-3571	241	5	sca23	sca23	NOUN
hassl-3571	241	6	0.766	0.766	NUM
hassl-3571	241	7	note	note	NOUN
hassl-3571	241	8	:	:	PUNCT
hassl-3571	241	9	tan	tan	PROPN
hassl-3571	241	10	=	=	NOUN
hassl-3571	241	11	tangibles	tangible	NOUN
hassl-3571	241	12	;	;	PUNCT
hassl-3571	241	13	rel	rel	NOUN
hassl-3571	241	14	=	=	NOUN
hassl-3571	241	15	reliability	reliability	NOUN
hassl-3571	241	16	;	;	PUNCT
hassl-3571	241	17	resp	resp	NOUN
hassl-3571	241	18	=	=	SYM
hassl-3571	241	19	responsiveness	responsiveness	NOUN
hassl-3571	241	20	;	;	PUNCT
hassl-3571	241	21	asur	asur	NOUN
hassl-3571	241	22	=	=	SYM
hassl-3571	241	23	assurance	assurance	NOUN
hassl-3571	241	24	;	;	PUNCT
hassl-3571	241	25	emp	emp	NOUN
hassl-3571	241	26	=	=	NOUN
hassl-3571	241	27	empathy	empathy	NOUN
hassl-3571	241	28	;	;	PUNCT
hassl-3571	241	29	sen	sen	PROPN
hassl-3571	241	30	=	=	PROPN
hassl-3571	241	31	sensory	sensory	ADJ
hassl-3571	241	32	sca	sca	NOUN
hassl-3571	241	33	=	=	NOUN
hassl-3571	241	34	sustainable	sustainable	ADJ
hassl-3571	241	35	competitive	competitive	ADJ
hassl-3571	241	36	advantage	advantage	NOUN
hassl-3571	241	37	.	.	PUNCT
hassl-3571	242	1	a	a	DET
hassl-3571	242	2	composite	composite	ADJ
hassl-3571	242	3	reliability	reliability	NOUN
hassl-3571	242	4	.	.	PUNCT
hassl-3571	243	1	b	b	X
hassl-3571	243	2	average	average	ADJ
hassl-3571	243	3	variance	variance	NOUN
hassl-3571	243	4	extracted	extract	VERB
hassl-3571	243	5	.	.	PUNCT
hassl-3571	244	1	table	table	NOUN
hassl-3571	244	2	4	4	NUM
hassl-3571	244	3	.	.	PUNCT
hassl-3571	244	4	fornell	fornell	PROPN
hassl-3571	244	5	larcker	larcker	PROPN
hassl-3571	244	6	criterion	criterion	NOUN
hassl-3571	244	7	.	.	PUNCT
hassl-3571	245	1	variables	variable	NOUN
hassl-3571	245	2	tangibles	tangibles	PROPN
hassl-3571	245	3	reliability	reliability	NOUN
hassl-3571	245	4	responsiveness	responsiveness	NOUN
hassl-3571	245	5	assurance	assurance	NOUN
hassl-3571	245	6	empathy	empathy	NOUN
hassl-3571	245	7	sensory	sensory	ADJ
hassl-3571	245	8	sustainable	sustainable	ADJ
hassl-3571	245	9	competitive	competitive	ADJ
hassl-3571	245	10	advantage	advantage	NOUN
hassl-3571	245	11	tangibles	tangible	NOUN
hassl-3571	245	12	0.817	0.817	NUM
hassl-3571	245	13	reliability	reliability	NOUN
hassl-3571	245	14	0.542	0.542	NUM
hassl-3571	245	15	0.833	0.833	NUM
hassl-3571	245	16	responsiveness	responsiveness	NOUN
hassl-3571	245	17	0.505	0.505	NUM
hassl-3571	245	18	0.555	0.555	NUM
hassl-3571	245	19	0.733	0.733	NUM
hassl-3571	245	20	assurance	assurance	NOUN
hassl-3571	245	21	0.496	0.496	NUM
hassl-3571	245	22	0.644	0.644	NUM
hassl-3571	245	23	0.716	0.716	NUM
hassl-3571	245	24	0.831	0.831	NUM
hassl-3571	245	25	empathy	empathy	NOUN
hassl-3571	245	26	0.398	0.398	NUM
hassl-3571	245	27	0.747	0.747	NUM
hassl-3571	245	28	0.584	0.584	NUM
hassl-3571	245	29	0.725	0.725	NUM
hassl-3571	245	30	0.836	0.836	NUM
hassl-3571	245	31	sensory	sensory	ADJ
hassl-3571	245	32	0.617	0.617	NUM
hassl-3571	245	33	0.491	0.491	NUM
hassl-3571	245	34	0.391	0.391	NUM
hassl-3571	245	35	0.417	0.417	NUM
hassl-3571	245	36	0.381	0.381	NUM
hassl-3571	245	37	0.882	0.882	NUM
hassl-3571	245	38	sca	sca	NOUN
hassl-3571	245	39	0.622	0.622	NUM
hassl-3571	245	40	0.622	0.622	NUM
hassl-3571	245	41	0.513	0.513	NUM
hassl-3571	245	42	0.462	0.462	NUM
hassl-3571	245	43	0.507	0.507	NUM
hassl-3571	245	44	0.683	0.683	NUM
hassl-3571	245	45	0.691	0.691	NUM
hassl-3571	245	46	humanities	humanity	NOUN
hassl-3571	245	47	and	and	CCONJ
hassl-3571	245	48	social	social	ADJ
hassl-3571	245	49	sciences	science	NOUN
hassl-3571	245	50	letters	letter	NOUN
hassl-3571	245	51	,	,	PUNCT
hassl-3571	245	52	2023	2023	NUM
hassl-3571	245	53	,	,	PUNCT
hassl-3571	245	54	11(4	11(4	NUM
hassl-3571	245	55	):	):	PUNCT
hassl-3571	245	56	502	502	NUM
hassl-3571	245	57	-	-	SYM
hassl-3571	245	58	518	518	NUM
hassl-3571	245	59	512	512	NUM
hassl-3571	245	60	©	©	PROPN
hassl-3571	245	61	2023	2023	NUM
hassl-3571	245	62	conscientia	conscientia	PROPN
hassl-3571	245	63	beam	beam	PROPN
hassl-3571	245	64	.	.	PUNCT
hassl-3571	246	1	all	all	DET
hassl-3571	246	2	rights	right	NOUN
hassl-3571	246	3	reserved	reserve	VERB
hassl-3571	246	4	.	.	PUNCT
hassl-3571	247	1	following	follow	VERB
hassl-3571	247	2	suleiman	suleiman	NOUN
hassl-3571	247	3	and	and	CCONJ
hassl-3571	247	4	abdulkadir	abdulkadir	ADJ
hassl-3571	247	5	(	(	PUNCT
hassl-3571	247	6	2022	2022	NUM
hassl-3571	247	7	)	)	PUNCT
hassl-3571	247	8	suggestions	suggestion	NOUN
hassl-3571	247	9	,	,	PUNCT
hassl-3571	247	10	we	we	PRON
hassl-3571	247	11	also	also	ADV
hassl-3571	247	12	made	make	VERB
hassl-3571	247	13	sure	sure	ADJ
hassl-3571	247	14	that	that	SCONJ
hassl-3571	247	15	the	the	DET
hassl-3571	247	16	measurement	measurement	NOUN
hassl-3571	247	17	model	model	NOUN
hassl-3571	247	18	was	be	AUX
hassl-3571	247	19	good	good	ADJ
hassl-3571	247	20	for	for	ADP
hassl-3571	247	21	checking	check	VERB
hassl-3571	247	22	the	the	DET
hassl-3571	247	23	estimated	estimate	VERB
hassl-3571	247	24	path	path	NOUN
hassl-3571	247	25	coefficients	coefficient	NOUN
hassl-3571	247	26	against	against	ADP
hassl-3571	247	27	the	the	DET
hassl-3571	247	28	expected	expect	VERB
hassl-3571	247	29	model	model	NOUN
hassl-3571	247	30	-to	-to	NOUN
hassl-3571	247	31	-	-	PUNCT
hassl-3571	247	32	study	study	NOUN
hassl-3571	247	33	associations	association	NOUN
hassl-3571	247	34	.	.	PUNCT
hassl-3571	248	1	this	this	DET
hassl-3571	248	2	evaluation	evaluation	NOUN
hassl-3571	248	3	encompassed	encompass	VERB
hassl-3571	248	4	reliability	reliability	NOUN
hassl-3571	248	5	assessments	assessment	NOUN
hassl-3571	248	6	as	as	ADV
hassl-3571	248	7	well	well	ADV
hassl-3571	248	8	as	as	ADP
hassl-3571	248	9	assessments	assessment	NOUN
hassl-3571	248	10	of	of	ADP
hassl-3571	248	11	convergent	convergent	NOUN
hassl-3571	248	12	and	and	CCONJ
hassl-3571	248	13	discriminant	discriminant	ADJ
hassl-3571	248	14	validity	validity	NOUN
hassl-3571	248	15	.	.	PUNCT
hassl-3571	249	1	these	these	DET
hassl-3571	249	2	comprehensive	comprehensive	ADJ
hassl-3571	249	3	evaluations	evaluation	NOUN
hassl-3571	249	4	collectively	collectively	ADV
hassl-3571	249	5	affirm	affirm	VERB
hassl-3571	249	6	the	the	DET
hassl-3571	249	7	overall	overall	ADJ
hassl-3571	249	8	quality	quality	NOUN
hassl-3571	249	9	of	of	ADP
hassl-3571	249	10	the	the	DET
hassl-3571	249	11	measurement	measurement	NOUN
hassl-3571	249	12	process	process	NOUN
hassl-3571	249	13	.	.	PUNCT
hassl-3571	250	1	based	base	VERB
hassl-3571	250	2	on	on	ADP
hassl-3571	250	3	what	what	PRON
hassl-3571	250	4	we	we	PRON
hassl-3571	250	5	found	find	VERB
hassl-3571	250	6	,	,	PUNCT
hassl-3571	250	7	our	our	PRON
hassl-3571	250	8	study	study	NOUN
hassl-3571	250	9	suggests	suggest	VERB
hassl-3571	250	10	that	that	SCONJ
hassl-3571	250	11	different	different	ADJ
hassl-3571	250	12	aspects	aspect	NOUN
hassl-3571	250	13	of	of	ADP
hassl-3571	250	14	service	service	NOUN
hassl-3571	250	15	quality	quality	NOUN
hassl-3571	250	16	(	(	PUNCT
hassl-3571	250	17	tan	tan	PROPN
hassl-3571	250	18	,	,	PUNCT
hassl-3571	250	19	rel	rel	NOUN
hassl-3571	250	20	,	,	PUNCT
hassl-3571	250	21	resp	resp	NOUN
hassl-3571	250	22	,	,	PUNCT
hassl-3571	250	23	asur	asur	NOUN
hassl-3571	250	24	,	,	PUNCT
hassl-3571	250	25	emp	emp	NOUN
hassl-3571	250	26	,	,	PUNCT
hassl-3571	250	27	and	and	CCONJ
hassl-3571	250	28	sen	sen	PROPN
hassl-3571	250	29	)	)	PUNCT
hassl-3571	250	30	have	have	VERB
hassl-3571	250	31	a	a	DET
hassl-3571	250	32	big	big	ADJ
hassl-3571	250	33	effect	effect	NOUN
hassl-3571	250	34	on	on	ADP
hassl-3571	250	35	hotels	hotel	NOUN
hassl-3571	250	36	'	'	PART
hassl-3571	250	37	long	long	ADJ
hassl-3571	250	38	-	-	PUNCT
hassl-3571	250	39	term	term	NOUN
hassl-3571	250	40	competitive	competitive	ADJ
hassl-3571	250	41	advantage	advantage	NOUN
hassl-3571	250	42	,	,	PUNCT
hassl-3571	250	43	as	as	SCONJ
hassl-3571	250	44	shown	show	VERB
hassl-3571	250	45	in	in	ADP
hassl-3571	250	46	figure	figure	NOUN
hassl-3571	250	47	2	2	NUM
hassl-3571	250	48	.	.	PUNCT
hassl-3571	251	1	these	these	DET
hassl-3571	251	2	dimensions	dimension	NOUN
hassl-3571	251	3	play	play	VERB
hassl-3571	251	4	crucial	crucial	ADJ
hassl-3571	251	5	roles	role	NOUN
hassl-3571	251	6	in	in	ADP
hassl-3571	251	7	shaping	shape	VERB
hassl-3571	251	8	the	the	DET
hassl-3571	251	9	hotels	hotel	NOUN
hassl-3571	251	10	'	'	PART
hassl-3571	251	11	competitive	competitive	ADJ
hassl-3571	251	12	positioning	positioning	NOUN
hassl-3571	251	13	in	in	ADP
hassl-3571	251	14	the	the	DET
hassl-3571	251	15	industry	industry	NOUN
hassl-3571	251	16	.	.	PUNCT
hassl-3571	252	1	figure	figure	NOUN
hassl-3571	252	2	2	2	NUM
hassl-3571	252	3	.	.	PUNCT
hassl-3571	252	4	finalstructural	finalstructural	ADJ
hassl-3571	252	5	model	model	NOUN
hassl-3571	252	6	.	.	PUNCT
hassl-3571	253	1	in	in	ADP
hassl-3571	253	2	the	the	DET
hassl-3571	253	3	evaluation	evaluation	NOUN
hassl-3571	253	4	of	of	ADP
hassl-3571	253	5	the	the	DET
hassl-3571	253	6	structural	structural	ADJ
hassl-3571	253	7	model	model	NOUN
hassl-3571	253	8	,	,	PUNCT
hassl-3571	253	9	it	it	PRON
hassl-3571	253	10	is	be	AUX
hassl-3571	253	11	imperative	imperative	ADJ
hassl-3571	253	12	to	to	PART
hassl-3571	253	13	scrutinize	scrutinize	VERB
hassl-3571	253	14	the	the	DET
hassl-3571	253	15	t	t	PROPN
hassl-3571	253	16	-	-	PUNCT
hassl-3571	253	17	value	value	NOUN
hassl-3571	253	18	,	,	PUNCT
hassl-3571	253	19	indicative	indicative	ADJ
hassl-3571	253	20	of	of	ADP
hassl-3571	253	21	the	the	DET
hassl-3571	253	22	statistical	statistical	ADJ
hassl-3571	253	23	significance	significance	NOUN
hassl-3571	253	24	of	of	ADP
hassl-3571	253	25	the	the	DET
hassl-3571	253	26	standardised	standardised	ADJ
hassl-3571	253	27	regression	regression	NOUN
hassl-3571	253	28	weights	weight	NOUN
hassl-3571	253	29	,	,	PUNCT
hassl-3571	253	30	pertaining	pertain	VERB
hassl-3571	253	31	to	to	ADP
hassl-3571	253	32	the	the	DET
hassl-3571	253	33	research	research	NOUN
hassl-3571	253	34	hypotheses	hypothesis	NOUN
hassl-3571	253	35	across	across	ADP
hassl-3571	253	36	distinct	distinct	ADJ
hassl-3571	253	37	levels	level	NOUN
hassl-3571	253	38	of	of	ADP
hassl-3571	253	39	significance	significance	NOUN
hassl-3571	253	40	,	,	PUNCT
hassl-3571	253	41	specifically	specifically	ADV
hassl-3571	253	42	at	at	ADP
hassl-3571	253	43	0.01	0.01	NUM
hassl-3571	253	44	,	,	PUNCT
hassl-3571	253	45	0.05	0.05	NUM
hassl-3571	253	46	,	,	PUNCT
hassl-3571	253	47	and	and	CCONJ
hassl-3571	253	48	0.001	0.001	NUM
hassl-3571	253	49	.	.	PUNCT
hassl-3571	254	1	concurrently	concurrently	ADV
hassl-3571	254	2	,	,	PUNCT
hassl-3571	254	3	the	the	DET
hassl-3571	254	4	determination	determination	NOUN
hassl-3571	254	5	of	of	ADP
hassl-3571	254	6	the	the	DET
hassl-3571	254	7	coefficient	coefficient	NOUN
hassl-3571	254	8	of	of	ADP
hassl-3571	254	9	determination	determination	NOUN
hassl-3571	254	10	(	(	PUNCT
hassl-3571	254	11	std	std	X
hassl-3571	254	12	.	.	NOUN
hassl-3571	254	13	estim	estim	NOUN
hassl-3571	254	14	)	)	PUNCT
hassl-3571	254	15	for	for	ADP
hassl-3571	254	16	the	the	DET
hassl-3571	254	17	endogenous	endogenous	ADJ
hassl-3571	254	18	variables	variable	NOUN
hassl-3571	254	19	remains	remain	VERB
hassl-3571	254	20	paramount	paramount	ADJ
hassl-3571	254	21	.	.	PUNCT
hassl-3571	255	1	in	in	ADP
hassl-3571	255	2	the	the	DET
hassl-3571	255	3	final	final	ADJ
hassl-3571	255	4	step	step	NOUN
hassl-3571	255	5	,	,	PUNCT
hassl-3571	255	6	the	the	DET
hassl-3571	255	7	proposed	propose	VERB
hassl-3571	255	8	hypotheses	hypothesis	NOUN
hassl-3571	255	9	were	be	AUX
hassl-3571	255	10	tested	test	VERB
hassl-3571	255	11	,	,	PUNCT
hassl-3571	255	12	comprising	comprise	VERB
hassl-3571	255	13	six	six	NUM
hassl-3571	255	14	hypotheses	hypothesis	NOUN
hassl-3571	255	15	in	in	ADP
hassl-3571	255	16	total	total	NOUN
hassl-3571	255	17	.	.	PUNCT
hassl-3571	256	1	the	the	DET
hassl-3571	256	2	results	result	NOUN
hassl-3571	256	3	of	of	ADP
hassl-3571	256	4	these	these	DET
hassl-3571	256	5	hypotheses	hypothesis	NOUN
hassl-3571	256	6	are	be	AUX
hassl-3571	256	7	presented	present	VERB
hassl-3571	256	8	comprehensively	comprehensively	ADV
hassl-3571	256	9	.	.	PUNCT
hassl-3571	257	1	as	as	SCONJ
hassl-3571	257	2	depicted	depict	VERB
hassl-3571	257	3	in	in	ADP
hassl-3571	257	4	table	table	NOUN
hassl-3571	257	5	5	5	NUM
hassl-3571	257	6	,	,	PUNCT
hassl-3571	257	7	the	the	DET
hassl-3571	257	8	first	first	ADJ
hassl-3571	257	9	hypothesis	hypothesis	NOUN
hassl-3571	257	10	demonstrated	demonstrate	VERB
hassl-3571	257	11	that	that	SCONJ
hassl-3571	257	12	tangibles	tangible	NOUN
hassl-3571	257	13	have	have	VERB
hassl-3571	257	14	a	a	DET
hassl-3571	257	15	positive	positive	ADJ
hassl-3571	257	16	and	and	CCONJ
hassl-3571	257	17	significant	significant	ADJ
hassl-3571	257	18	effect	effect	NOUN
hassl-3571	257	19	on	on	ADP
hassl-3571	257	20	sca	sca	PROPN
hassl-3571	257	21	(	(	PUNCT
hassl-3571	257	22	β=0.188	β=0.188	X
hassl-3571	257	23	;	;	PUNCT
hassl-3571	257	24	t=2.736	t=2.736	PROPN
hassl-3571	257	25	;	;	PUNCT
hassl-3571	257	26	p<0.01	p<0.01	PROPN
hassl-3571	257	27	)	)	PUNCT
hassl-3571	257	28	.	.	PUNCT
hassl-3571	258	1	the	the	DET
hassl-3571	258	2	second	second	ADJ
hassl-3571	258	3	hypothesis	hypothesis	NOUN
hassl-3571	258	4	showed	show	VERB
hassl-3571	258	5	that	that	SCONJ
hassl-3571	258	6	reliability	reliability	NOUN
hassl-3571	258	7	has	have	VERB
hassl-3571	258	8	a	a	DET
hassl-3571	258	9	positive	positive	ADJ
hassl-3571	258	10	and	and	CCONJ
hassl-3571	258	11	significant	significant	ADJ
hassl-3571	258	12	effect	effect	NOUN
hassl-3571	258	13	on	on	ADP
hassl-3571	258	14	sca	sca	PROPN
hassl-3571	258	15	(	(	PUNCT
hassl-3571	258	16	β=0.178	β=0.178	ADV
hassl-3571	258	17	;	;	PUNCT
hassl-3571	258	18	t=2.366	t=2.366	NUM
hassl-3571	258	19	;	;	PUNCT
hassl-3571	258	20	p<0.05	p<0.05	PROPN
hassl-3571	258	21	)	)	PUNCT
hassl-3571	258	22	.	.	PUNCT
hassl-3571	259	1	similarly	similarly	ADV
hassl-3571	259	2	,	,	PUNCT
hassl-3571	259	3	the	the	DET
hassl-3571	259	4	third	third	ADJ
hassl-3571	259	5	hypothesis	hypothesis	NOUN
hassl-3571	259	6	revealed	reveal	VERB
hassl-3571	259	7	a	a	DET
hassl-3571	259	8	positive	positive	ADJ
hassl-3571	259	9	and	and	CCONJ
hassl-3571	259	10	significant	significant	ADJ
hassl-3571	259	11	effect	effect	NOUN
hassl-3571	259	12	of	of	ADP
hassl-3571	259	13	responsiveness	responsiveness	NOUN
hassl-3571	259	14	on	on	ADP
hassl-3571	259	15	sca	sca	PROPN
hassl-3571	259	16	(	(	PUNCT
hassl-3571	259	17	β=-0.166	β=-0.166	NOUN
hassl-3571	259	18	;	;	PUNCT
hassl-3571	259	19	t=1.982	t=1.982	NUM
hassl-3571	259	20	;	;	PUNCT
hassl-3571	259	21	p<0.05	p<0.05	PROPN
hassl-3571	259	22	)	)	PUNCT
hassl-3571	259	23	,	,	PUNCT
hassl-3571	259	24	providing	provide	VERB
hassl-3571	259	25	support	support	NOUN
hassl-3571	259	26	for	for	ADP
hassl-3571	259	27	this	this	DET
hassl-3571	259	28	hypothesis	hypothesis	NOUN
hassl-3571	259	29	.	.	PUNCT
hassl-3571	260	1	however	however	ADV
hassl-3571	260	2	,	,	PUNCT
hassl-3571	260	3	the	the	DET
hassl-3571	260	4	fourth	fourth	ADJ
hassl-3571	260	5	hypothesis	hypothesis	NOUN
hassl-3571	260	6	indicated	indicate	VERB
hassl-3571	260	7	that	that	SCONJ
hassl-3571	260	8	assurance	assurance	NOUN
hassl-3571	260	9	has	have	VERB
hassl-3571	260	10	a	a	DET
hassl-3571	260	11	positive	positive	ADJ
hassl-3571	260	12	but	but	CCONJ
hassl-3571	260	13	insignificant	insignificant	ADJ
hassl-3571	260	14	effect	effect	NOUN
hassl-3571	260	15	on	on	ADP
hassl-3571	260	16	sca	sca	PROPN
hassl-3571	260	17	(	(	PUNCT
hassl-3571	260	18	β=0.109	β=0.109	NUM
hassl-3571	260	19	;	;	PUNCT
hassl-3571	260	20	t=1.331	t=1.331	NUM
hassl-3571	260	21	;	;	PUNCT
hassl-3571	260	22	p>0.10	p>0.10	NOUN
hassl-3571	260	23	)	)	PUNCT
hassl-3571	260	24	.	.	PUNCT
hassl-3571	261	1	moving	move	VERB
hassl-3571	261	2	on	on	ADP
hassl-3571	261	3	to	to	ADP
hassl-3571	261	4	the	the	DET
hassl-3571	261	5	fifth	fifth	ADJ
hassl-3571	261	6	hypothesis	hypothesis	NOUN
hassl-3571	261	7	,	,	PUNCT
hassl-3571	261	8	it	it	PRON
hassl-3571	261	9	was	be	AUX
hassl-3571	261	10	demonstrated	demonstrate	VERB
hassl-3571	261	11	humanities	humanity	NOUN
hassl-3571	261	12	and	and	CCONJ
hassl-3571	261	13	social	social	ADJ
hassl-3571	261	14	sciences	science	NOUN
hassl-3571	261	15	letters	letter	NOUN
hassl-3571	261	16	,	,	PUNCT
hassl-3571	261	17	2023	2023	NUM
hassl-3571	261	18	,	,	PUNCT
hassl-3571	261	19	11(4	11(4	NUM
hassl-3571	261	20	):	):	PUNCT
hassl-3571	261	21	502	502	NUM
hassl-3571	261	22	-	-	SYM
hassl-3571	261	23	518	518	NUM
hassl-3571	261	24	513	513	NUM
hassl-3571	261	25	©	©	ADP
hassl-3571	261	26	2023	2023	NUM
hassl-3571	261	27	conscientia	conscientia	PROPN
hassl-3571	261	28	beam	beam	PROPN
hassl-3571	261	29	.	.	PUNCT
hassl-3571	262	1	all	all	DET
hassl-3571	262	2	rights	right	NOUN
hassl-3571	262	3	reserved	reserve	VERB
hassl-3571	262	4	.	.	PUNCT
hassl-3571	263	1	that	that	DET
hassl-3571	263	2	empathy	empathy	NOUN
hassl-3571	263	3	has	have	VERB
hassl-3571	263	4	a	a	DET
hassl-3571	263	5	positive	positive	ADJ
hassl-3571	263	6	and	and	CCONJ
hassl-3571	263	7	significant	significant	ADJ
hassl-3571	263	8	effect	effect	NOUN
hassl-3571	263	9	on	on	ADP
hassl-3571	263	10	sca	sca	PROPN
hassl-3571	263	11	(	(	PUNCT
hassl-3571	263	12	β=0.249	β=0.249	X
hassl-3571	263	13	;	;	PUNCT
hassl-3571	263	14	t=2.866	t=2.866	NUM
hassl-3571	263	15	;	;	PUNCT
hassl-3571	263	16	p<0.01	p<0.01	PROPN
hassl-3571	263	17	)	)	PUNCT
hassl-3571	263	18	,	,	PUNCT
hassl-3571	263	19	which	which	PRON
hassl-3571	263	20	aligns	align	VERB
hassl-3571	263	21	with	with	ADP
hassl-3571	263	22	the	the	DET
hassl-3571	263	23	initial	initial	ADJ
hassl-3571	263	24	hypothesis	hypothesis	NOUN
hassl-3571	263	25	.	.	PUNCT
hassl-3571	264	1	finally	finally	ADV
hassl-3571	264	2	,	,	PUNCT
hassl-3571	264	3	the	the	DET
hassl-3571	264	4	last	last	ADJ
hassl-3571	264	5	hypothesis	hypothesis	NOUN
hassl-3571	264	6	revealed	reveal	VERB
hassl-3571	264	7	a	a	DET
hassl-3571	264	8	positive	positive	ADJ
hassl-3571	264	9	and	and	CCONJ
hassl-3571	264	10	significant	significant	ADJ
hassl-3571	264	11	effect	effect	NOUN
hassl-3571	264	12	of	of	ADP
hassl-3571	264	13	sensory	sensory	ADJ
hassl-3571	264	14	perception	perception	NOUN
hassl-3571	264	15	on	on	ADP
hassl-3571	264	16	sca	sca	PROPN
hassl-3571	264	17	(	(	PUNCT
hassl-3571	264	18	β=0.402	β=0.402	NOUN
hassl-3571	264	19	;	;	PUNCT
hassl-3571	264	20	t=5.444	t=5.444	X
hassl-3571	264	21	;	;	PUNCT
hassl-3571	264	22	p<0.01	p<0.01	PROPN
hassl-3571	264	23	)	)	PUNCT
hassl-3571	264	24	.	.	PUNCT
hassl-3571	265	1	these	these	DET
hassl-3571	265	2	findings	finding	NOUN
hassl-3571	265	3	emphasise	emphasise	VERB
hassl-3571	265	4	the	the	DET
hassl-3571	265	5	significance	significance	NOUN
hassl-3571	265	6	of	of	ADP
hassl-3571	265	7	specific	specific	ADJ
hassl-3571	265	8	service	service	NOUN
hassl-3571	265	9	quality	quality	NOUN
hassl-3571	265	10	dimensions	dimension	NOUN
hassl-3571	265	11	,	,	PUNCT
hassl-3571	265	12	such	such	ADJ
hassl-3571	265	13	as	as	ADP
hassl-3571	265	14	those	those	PRON
hassl-3571	265	15	impacting	impact	VERB
hassl-3571	265	16	the	the	DET
hassl-3571	265	17	hotels	hotel	NOUN
hassl-3571	265	18	'	'	PART
hassl-3571	265	19	sustainable	sustainable	ADJ
hassl-3571	265	20	competitive	competitive	ADJ
hassl-3571	265	21	advantage	advantage	NOUN
hassl-3571	265	22	.	.	PUNCT
hassl-3571	266	1	the	the	DET
hassl-3571	266	2	findings	finding	NOUN
hassl-3571	266	3	provide	provide	VERB
hassl-3571	266	4	significant	significant	ADJ
hassl-3571	266	5	insights	insight	NOUN
hassl-3571	266	6	for	for	ADP
hassl-3571	266	7	practitioners	practitioner	NOUN
hassl-3571	266	8	and	and	CCONJ
hassl-3571	266	9	managers	manager	NOUN
hassl-3571	266	10	looking	look	VERB
hassl-3571	266	11	to	to	PART
hassl-3571	266	12	improve	improve	VERB
hassl-3571	266	13	their	their	PRON
hassl-3571	266	14	organisations	organisation	NOUN
hassl-3571	266	15	'	'	PART
hassl-3571	266	16	competitive	competitive	ADJ
hassl-3571	266	17	standing	stand	VERB
hassl-3571	266	18	by	by	ADP
hassl-3571	266	19	focusing	focus	VERB
hassl-3571	266	20	on	on	ADP
hassl-3571	266	21	service	service	NOUN
hassl-3571	266	22	quality	quality	NOUN
hassl-3571	266	23	factors	factor	NOUN
hassl-3571	266	24	.	.	PUNCT
hassl-3571	267	1	table	table	NOUN
hassl-3571	267	2	5	5	NUM
hassl-3571	267	3	.	.	PUNCT
hassl-3571	268	1	assessment	assessment	NOUN
hassl-3571	268	2	of	of	ADP
hassl-3571	268	3	structural	structural	ADJ
hassl-3571	268	4	model	model	NOUN
hassl-3571	268	5	.	.	PUNCT
hassl-3571	269	1	hypotheses	hypothese	VERB
hassl-3571	269	2	relationships	relationship	NOUN
hassl-3571	269	3	beta	beta	NOUN
hassl-3571	269	4	standard	standard	ADJ
hassl-3571	269	5	error	error	NOUN
hassl-3571	269	6	t	t	NOUN
hassl-3571	269	7	–	–	PUNCT
hassl-3571	269	8	values	value	VERB
hassl-3571	269	9	p	p	NOUN
hassl-3571	269	10	–	–	PUNCT
hassl-3571	269	11	values	value	NOUN
hassl-3571	269	12	decisions	decision	NOUN
hassl-3571	269	13	h1	h1	VERB
hassl-3571	269	14	tangibles	tangible	NOUN
hassl-3571	269	15	-	-	PUNCT
hassl-3571	269	16	>	>	X
hassl-3571	269	17	sustainable	sustainable	ADJ
hassl-3571	269	18	competitive	competitive	ADJ
hassl-3571	269	19	advantage	advantage	NOUN
hassl-3571	269	20	0.188	0.188	NUM
hassl-3571	269	21	0.069	0.069	NUM
hassl-3571	269	22	2.736	2.736	NUM
hassl-3571	269	23	0.006	0.006	NUM
hassl-3571	269	24	supported	support	VERB
hassl-3571	269	25	h2	h2	NOUN
hassl-3571	269	26	reliability	reliability	NOUN
hassl-3571	269	27	-	-	PUNCT
hassl-3571	269	28	>	>	X
hassl-3571	269	29	sustainable	sustainable	ADJ
hassl-3571	269	30	competitive	competitive	ADJ
hassl-3571	269	31	advantage	advantage	NOUN
hassl-3571	269	32	0.178	0.178	NUM
hassl-3571	269	33	0.075	0.075	NUM
hassl-3571	269	34	2.366	2.366	NUM
hassl-3571	269	35	0.018	0.018	NUM
hassl-3571	269	36	supported	support	VERB
hassl-3571	269	37	h3	h3	NOUN
hassl-3571	269	38	responsiveness	responsiveness	NOUN
hassl-3571	269	39	-	-	PUNCT
hassl-3571	269	40	>	>	X
hassl-3571	269	41	sustainable	sustainable	ADJ
hassl-3571	269	42	competitive	competitive	ADJ
hassl-3571	269	43	advantage	advantage	NOUN
hassl-3571	269	44	-0.166	-0.166	PUNCT
hassl-3571	269	45	0.084	0.084	NUM
hassl-3571	269	46	1.982	1.982	NUM
hassl-3571	269	47	0.048	0.048	NUM
hassl-3571	269	48	supported	support	VERB
hassl-3571	269	49	h4	h4	PROPN
hassl-3571	269	50	assurance	assurance	NOUN
hassl-3571	269	51	-	-	PUNCT
hassl-3571	269	52	>	>	X
hassl-3571	269	53	sustainable	sustainable	ADJ
hassl-3571	269	54	competitive	competitive	ADJ
hassl-3571	269	55	advantage	advantage	NOUN
hassl-3571	269	56	0.109	0.109	NUM
hassl-3571	269	57	0.082	0.082	NUM
hassl-3571	269	58	1.331	1.331	NUM
hassl-3571	269	59	0.184	0.184	NUM
hassl-3571	269	60	not	not	PART
hassl-3571	269	61	supported	support	VERB
hassl-3571	269	62	h5	h5	PROPN
hassl-3571	269	63	empathy	empathy	NOUN
hassl-3571	269	64	-	-	PUNCT
hassl-3571	269	65	>	>	X
hassl-3571	269	66	sustainable	sustainable	ADJ
hassl-3571	269	67	competitive	competitive	ADJ
hassl-3571	269	68	advantage	advantage	NOUN
hassl-3571	269	69	0.249	0.249	NUM
hassl-3571	269	70	0.087	0.087	NUM
hassl-3571	269	71	2.866	2.866	NUM
hassl-3571	269	72	0.004	0.004	NUM
hassl-3571	269	73	supported	support	VERB
hassl-3571	269	74	h6	h6	PROPN
hassl-3571	269	75	sensory	sensory	NOUN
hassl-3571	269	76	-	-	PUNCT
hassl-3571	269	77	>	>	X
hassl-3571	269	78	sustainable	sustainable	ADJ
hassl-3571	269	79	competitive	competitive	ADJ
hassl-3571	269	80	advantage	advantage	NOUN
hassl-3571	269	81	0.402	0.402	NUM
hassl-3571	269	82	0.074	0.074	NUM
hassl-3571	269	83	5.444	5.444	NUM
hassl-3571	269	84	0.000	0.000	NUM
hassl-3571	269	85	supported	support	VERB
hassl-3571	269	86	note	note	NOUN
hassl-3571	269	87	:	:	PUNCT
hassl-3571	269	88	tan	tan	PROPN
hassl-3571	269	89	=	=	NOUN
hassl-3571	269	90	tangibles	tangible	NOUN
hassl-3571	269	91	;	;	PUNCT
hassl-3571	269	92	rel	rel	NOUN
hassl-3571	269	93	=	=	NOUN
hassl-3571	269	94	reliability	reliability	NOUN
hassl-3571	269	95	;	;	PUNCT
hassl-3571	269	96	resp	resp	NOUN
hassl-3571	269	97	=	=	SYM
hassl-3571	269	98	responsiveness	responsiveness	NOUN
hassl-3571	269	99	;	;	PUNCT
hassl-3571	269	100	asur	asur	NOUN
hassl-3571	269	101	=	=	SYM
hassl-3571	269	102	assurance	assurance	NOUN
hassl-3571	269	103	;	;	PUNCT
hassl-3571	269	104	emp	emp	NOUN
hassl-3571	269	105	=	=	NOUN
hassl-3571	269	106	empathy	empathy	NOUN
hassl-3571	269	107	;	;	PUNCT
hassl-3571	269	108	sen	sen	PROPN
hassl-3571	269	109	=	=	PROPN
hassl-3571	269	110	sensory	sensory	ADJ
hassl-3571	269	111	sca	sca	NOUN
hassl-3571	269	112	=	=	NOUN
hassl-3571	269	113	sustainable	sustainable	ADJ
hassl-3571	269	114	competitive	competitive	ADJ
hassl-3571	269	115	advantage	advantage	NOUN
hassl-3571	269	116	.	.	PUNCT
hassl-3571	270	1	5	5	X
hassl-3571	270	2	.	.	X
hassl-3571	270	3	discussion	discussion	NOUN
hassl-3571	270	4	and	and	CCONJ
hassl-3571	270	5	implications	implication	NOUN
hassl-3571	270	6	as	as	SCONJ
hassl-3571	270	7	the	the	DET
hassl-3571	270	8	hotel	hotel	NOUN
hassl-3571	270	9	industry	industry	NOUN
hassl-3571	270	10	continues	continue	VERB
hassl-3571	270	11	to	to	PART
hassl-3571	270	12	evolve	evolve	VERB
hassl-3571	270	13	in	in	ADP
hassl-3571	270	14	complexity	complexity	NOUN
hassl-3571	270	15	,	,	PUNCT
hassl-3571	270	16	achieving	achieve	VERB
hassl-3571	270	17	sustainable	sustainable	ADJ
hassl-3571	270	18	competitive	competitive	ADJ
hassl-3571	270	19	advantage	advantage	NOUN
hassl-3571	270	20	(	(	PUNCT
hassl-3571	270	21	sca	sca	NOUN
hassl-3571	270	22	)	)	PUNCT
hassl-3571	270	23	becomes	become	VERB
hassl-3571	270	24	increasingly	increasingly	ADV
hassl-3571	270	25	challenging	challenging	ADJ
hassl-3571	270	26	.	.	PUNCT
hassl-3571	271	1	this	this	DET
hassl-3571	271	2	study	study	NOUN
hassl-3571	271	3	was	be	AUX
hassl-3571	271	4	designed	design	VERB
hassl-3571	271	5	to	to	PART
hassl-3571	271	6	explore	explore	VERB
hassl-3571	271	7	the	the	DET
hassl-3571	271	8	impact	impact	NOUN
hassl-3571	271	9	of	of	ADP
hassl-3571	271	10	service	service	NOUN
hassl-3571	271	11	quality	quality	NOUN
hassl-3571	271	12	(	(	PUNCT
hassl-3571	271	13	sq	sq	ADJ
hassl-3571	271	14	)	)	PUNCT
hassl-3571	271	15	dimensions	dimension	NOUN
hassl-3571	271	16	on	on	ADP
hassl-3571	271	17	sca	sca	PROPN
hassl-3571	271	18	,	,	PUNCT
hassl-3571	271	19	specifically	specifically	ADV
hassl-3571	271	20	in	in	ADP
hassl-3571	271	21	the	the	DET
hassl-3571	271	22	context	context	NOUN
hassl-3571	271	23	of	of	ADP
hassl-3571	271	24	the	the	DET
hassl-3571	271	25	hotel	hotel	NOUN
hassl-3571	271	26	sector	sector	NOUN
hassl-3571	271	27	in	in	ADP
hassl-3571	271	28	kurdistan	kurdistan	PROPN
hassl-3571	271	29	,	,	PUNCT
hassl-3571	271	30	iraq	iraq	PROPN
hassl-3571	271	31	.	.	PUNCT
hassl-3571	272	1	all	all	DET
hassl-3571	272	2	the	the	DET
hassl-3571	272	3	proposed	propose	VERB
hassl-3571	272	4	hypotheses	hypothesis	NOUN
hassl-3571	272	5	were	be	AUX
hassl-3571	272	6	substantiated	substantiate	VERB
hassl-3571	272	7	.	.	PUNCT
hassl-3571	273	1	within	within	ADP
hassl-3571	273	2	the	the	DET
hassl-3571	273	3	hotel	hotel	NOUN
hassl-3571	273	4	sector	sector	NOUN
hassl-3571	273	5	,	,	PUNCT
hassl-3571	273	6	our	our	PRON
hassl-3571	273	7	investigation	investigation	NOUN
hassl-3571	273	8	reveals	reveal	VERB
hassl-3571	273	9	a	a	DET
hassl-3571	273	10	marked	mark	VERB
hassl-3571	273	11	correlation	correlation	NOUN
hassl-3571	273	12	between	between	ADP
hassl-3571	273	13	sq	sq	PROPN
hassl-3571	273	14	and	and	CCONJ
hassl-3571	273	15	sca	sca	PROPN
hassl-3571	273	16	,	,	PUNCT
hassl-3571	273	17	corroborating	corroborate	VERB
hassl-3571	273	18	the	the	DET
hassl-3571	273	19	empirical	empirical	ADJ
hassl-3571	273	20	findings	finding	NOUN
hassl-3571	273	21	of	of	ADP
hassl-3571	273	22	previous	previous	ADJ
hassl-3571	273	23	studies	study	NOUN
hassl-3571	273	24	by	by	ADP
hassl-3571	273	25	sweis	sweis	PROPN
hassl-3571	273	26	et	et	PROPN
hassl-3571	273	27	al	al	PROPN
hassl-3571	273	28	.	.	PROPN
hassl-3571	274	1	(	(	PUNCT
hassl-3571	274	2	2018	2018	NUM
hassl-3571	274	3	)	)	PUNCT
hassl-3571	274	4	,	,	PUNCT
hassl-3571	274	5	kukanja	kukanja	NOUN
hassl-3571	274	6	and	and	CCONJ
hassl-3571	274	7	planinc	planinc	PROPN
hassl-3571	274	8	(	(	PUNCT
hassl-3571	274	9	2018	2018	NUM
hassl-3571	274	10	)	)	PUNCT
hassl-3571	274	11	,	,	PUNCT
hassl-3571	274	12	rashid	rashid	PROPN
hassl-3571	274	13	et	et	PROPN
hassl-3571	274	14	al	al	PROPN
hassl-3571	274	15	.	.	PROPN
hassl-3571	275	1	(	(	PUNCT
hassl-3571	275	2	2019	2019	NUM
hassl-3571	275	3	)	)	PUNCT
hassl-3571	275	4	,	,	PUNCT
hassl-3571	275	5	and	and	CCONJ
hassl-3571	275	6	vijaya	vijaya	PROPN
hassl-3571	275	7	and	and	CCONJ
hassl-3571	275	8	rahayu	rahayu	PROPN
hassl-3571	275	9	(	(	PUNCT
hassl-3571	275	10	2021	2021	NUM
hassl-3571	275	11	)	)	PUNCT
hassl-3571	275	12	.	.	PUNCT
hassl-3571	276	1	additionally	additionally	ADV
hassl-3571	276	2	,	,	PUNCT
hassl-3571	276	3	the	the	DET
hassl-3571	276	4	quintessential	quintessential	ADJ
hassl-3571	276	5	dimensions	dimension	NOUN
hassl-3571	276	6	of	of	ADP
hassl-3571	276	7	sq	sq	NOUN
hassl-3571	276	8	—	—	PUNCT
hassl-3571	276	9	including	include	VERB
hassl-3571	276	10	tangibles	tangible	NOUN
hassl-3571	276	11	,	,	PUNCT
hassl-3571	276	12	reliability	reliability	NOUN
hassl-3571	276	13	,	,	PUNCT
hassl-3571	276	14	responsiveness	responsiveness	NOUN
hassl-3571	276	15	,	,	PUNCT
hassl-3571	276	16	empathy	empathy	NOUN
hassl-3571	276	17	,	,	PUNCT
hassl-3571	276	18	and	and	CCONJ
hassl-3571	276	19	sensory	sensory	ADJ
hassl-3571	276	20	—	—	PUNCT
hassl-3571	276	21	demonstrate	demonstrate	VERB
hassl-3571	276	22	a	a	DET
hassl-3571	276	23	statistically	statistically	ADV
hassl-3571	276	24	salient	salient	ADJ
hassl-3571	276	25	influence	influence	NOUN
hassl-3571	276	26	on	on	ADP
hassl-3571	276	27	managerial	managerial	ADJ
hassl-3571	276	28	perceptions	perception	NOUN
hassl-3571	276	29	of	of	ADP
hassl-3571	276	30	service	service	NOUN
hassl-3571	276	31	quality	quality	NOUN
hassl-3571	276	32	.	.	PUNCT
hassl-3571	277	1	this	this	PRON
hassl-3571	277	2	is	be	AUX
hassl-3571	277	3	consistent	consistent	ADJ
hassl-3571	277	4	with	with	ADP
hassl-3571	277	5	the	the	DET
hassl-3571	277	6	conceptual	conceptual	ADJ
hassl-3571	277	7	foundations	foundation	NOUN
hassl-3571	277	8	of	of	ADP
hassl-3571	277	9	the	the	DET
hassl-3571	277	10	servqual	servqual	ADJ
hassl-3571	277	11	framework	framework	NOUN
hassl-3571	277	12	that	that	DET
hassl-3571	277	13	parasuraman	parasuraman	NOUN
hassl-3571	277	14	,	,	PUNCT
hassl-3571	277	15	zeithaml	zeithaml	PROPN
hassl-3571	277	16	,	,	PUNCT
hassl-3571	277	17	and	and	CCONJ
hassl-3571	277	18	berry	berry	NOUN
hassl-3571	277	19	(	(	PUNCT
hassl-3571	277	20	1988	1988	NUM
hassl-3571	277	21	)	)	PUNCT
hassl-3571	277	22	first	first	ADV
hassl-3571	277	23	outlined	outline	VERB
hassl-3571	277	24	and	and	CCONJ
hassl-3571	277	25	later	later	ADV
hassl-3571	277	26	refined	refine	VERB
hassl-3571	277	27	by	by	ADP
hassl-3571	277	28	ali	ali	PROPN
hassl-3571	277	29	et	et	PROPN
hassl-3571	277	30	al	al	PROPN
hassl-3571	277	31	.	.	PROPN
hassl-3571	278	1	(	(	PUNCT
hassl-3571	278	2	2021	2021	NUM
hassl-3571	278	3	)	)	PUNCT
hassl-3571	278	4	.	.	PUNCT
hassl-3571	279	1	from	from	ADP
hassl-3571	279	2	a	a	DET
hassl-3571	279	3	managerial	managerial	ADJ
hassl-3571	279	4	standpoint	standpoint	NOUN
hassl-3571	279	5	,	,	PUNCT
hassl-3571	279	6	this	this	DET
hassl-3571	279	7	study	study	NOUN
hassl-3571	279	8	highlights	highlight	VERB
hassl-3571	279	9	the	the	DET
hassl-3571	279	10	utmost	utmost	ADJ
hassl-3571	279	11	importance	importance	NOUN
hassl-3571	279	12	of	of	ADP
hassl-3571	279	13	tangibles	tangible	NOUN
hassl-3571	279	14	,	,	PUNCT
hassl-3571	279	15	such	such	ADJ
hassl-3571	279	16	as	as	ADP
hassl-3571	279	17	the	the	DET
hassl-3571	279	18	physical	physical	ADJ
hassl-3571	279	19	environment	environment	NOUN
hassl-3571	279	20	and	and	CCONJ
hassl-3571	279	21	staff	staff	NOUN
hassl-3571	279	22	quality	quality	NOUN
hassl-3571	279	23	,	,	PUNCT
hassl-3571	279	24	encapsulated	encapsulate	VERB
hassl-3571	279	25	by	by	ADP
hassl-3571	279	26	the	the	DET
hassl-3571	279	27	dimensions	dimension	NOUN
hassl-3571	279	28	of	of	ADP
hassl-3571	279	29	reliability	reliability	NOUN
hassl-3571	279	30	,	,	PUNCT
hassl-3571	279	31	responsiveness	responsiveness	NOUN
hassl-3571	279	32	,	,	PUNCT
hassl-3571	279	33	empathy	empathy	NOUN
hassl-3571	279	34	,	,	PUNCT
hassl-3571	279	35	and	and	CCONJ
hassl-3571	279	36	sensory	sensory	ADJ
hassl-3571	279	37	.	.	PUNCT
hassl-3571	280	1	these	these	DET
hassl-3571	280	2	findings	finding	NOUN
hassl-3571	280	3	echo	echo	VERB
hassl-3571	280	4	the	the	DET
hassl-3571	280	5	research	research	NOUN
hassl-3571	280	6	by	by	ADP
hassl-3571	280	7	hussain	hussain	PROPN
hassl-3571	280	8	et	et	PROPN
hassl-3571	280	9	al	al	PROPN
hassl-3571	280	10	.	.	PROPN
hassl-3571	281	1	(	(	PUNCT
hassl-3571	281	2	2021	2021	NUM
hassl-3571	281	3	)	)	PUNCT
hassl-3571	281	4	,	,	PUNCT
hassl-3571	281	5	who	who	PRON
hassl-3571	281	6	emphasised	emphasise	VERB
hassl-3571	281	7	the	the	DET
hassl-3571	281	8	role	role	NOUN
hassl-3571	281	9	of	of	ADP
hassl-3571	281	10	environmental	environmental	ADJ
hassl-3571	281	11	elements	element	NOUN
hassl-3571	281	12	and	and	CCONJ
hassl-3571	281	13	staff	staff	NOUN
hassl-3571	281	14	conduct	conduct	NOUN
hassl-3571	281	15	in	in	ADP
hassl-3571	281	16	overall	overall	ADJ
hassl-3571	281	17	service	service	NOUN
hassl-3571	281	18	quality	quality	NOUN
hassl-3571	281	19	.	.	PUNCT
hassl-3571	282	1	managers	manager	NOUN
hassl-3571	282	2	perceive	perceive	VERB
hassl-3571	282	3	that	that	SCONJ
hassl-3571	282	4	customers	customer	NOUN
hassl-3571	282	5	evaluate	evaluate	VERB
hassl-3571	282	6	hotels	hotel	NOUN
hassl-3571	282	7	primarily	primarily	ADV
hassl-3571	282	8	based	base	VERB
hassl-3571	282	9	on	on	ADP
hassl-3571	282	10	these	these	DET
hassl-3571	282	11	key	key	ADJ
hassl-3571	282	12	quality	quality	NOUN
hassl-3571	282	13	indicators	indicator	NOUN
hassl-3571	282	14	.	.	PUNCT
hassl-3571	283	1	as	as	ADP
hassl-3571	283	2	a	a	DET
hassl-3571	283	3	result	result	NOUN
hassl-3571	283	4	,	,	PUNCT
hassl-3571	283	5	smith	smith	NOUN
hassl-3571	283	6	and	and	CCONJ
hassl-3571	283	7	pitta	pitta	PROPN
hassl-3571	283	8	(	(	PUNCT
hassl-3571	283	9	2009	2009	NUM
hassl-3571	283	10	)	)	PUNCT
hassl-3571	283	11	and	and	CCONJ
hassl-3571	283	12	cetin	cetin	NOUN
hassl-3571	283	13	and	and	CCONJ
hassl-3571	283	14	walls	wall	NOUN
hassl-3571	283	15	(	(	PUNCT
hassl-3571	283	16	2016	2016	NUM
hassl-3571	283	17	)	)	PUNCT
hassl-3571	283	18	noted	note	VERB
hassl-3571	283	19	that	that	SCONJ
hassl-3571	283	20	humanities	humanity	NOUN
hassl-3571	283	21	and	and	CCONJ
hassl-3571	283	22	social	social	ADJ
hassl-3571	283	23	sciences	science	NOUN
hassl-3571	283	24	letters	letter	NOUN
hassl-3571	283	25	,	,	PUNCT
hassl-3571	283	26	2023	2023	NUM
hassl-3571	283	27	,	,	PUNCT
hassl-3571	283	28	11(4	11(4	NUM
hassl-3571	283	29	):	):	PUNCT
hassl-3571	283	30	502	502	NUM
hassl-3571	283	31	-	-	SYM
hassl-3571	283	32	518	518	NUM
hassl-3571	283	33	514	514	NUM
hassl-3571	283	34	©	©	PROPN
hassl-3571	283	35	2023	2023	NUM
hassl-3571	283	36	conscientia	conscientia	PROPN
hassl-3571	283	37	beam	beam	PROPN
hassl-3571	283	38	.	.	PUNCT
hassl-3571	284	1	all	all	DET
hassl-3571	284	2	rights	right	NOUN
hassl-3571	284	3	reserved	reserve	VERB
hassl-3571	284	4	.	.	PUNCT
hassl-3571	285	1	hotel	hotel	NOUN
hassl-3571	285	2	management	management	NOUN
hassl-3571	285	3	and	and	CCONJ
hassl-3571	285	4	policymakers	policymaker	NOUN
hassl-3571	285	5	in	in	ADP
hassl-3571	285	6	the	the	DET
hassl-3571	285	7	kurdistan	kurdistan	PROPN
hassl-3571	285	8	region	region	NOUN
hassl-3571	285	9	should	should	AUX
hassl-3571	285	10	take	take	VERB
hassl-3571	285	11	these	these	DET
hassl-3571	285	12	factors	factor	NOUN
hassl-3571	285	13	into	into	ADP
hassl-3571	285	14	account	account	NOUN
hassl-3571	285	15	when	when	SCONJ
hassl-3571	285	16	developing	develop	VERB
hassl-3571	285	17	strategies	strategy	NOUN
hassl-3571	285	18	and	and	CCONJ
hassl-3571	285	19	regulations	regulation	NOUN
hassl-3571	285	20	.	.	PUNCT
hassl-3571	286	1	additionally	additionally	ADV
hassl-3571	286	2	,	,	PUNCT
hassl-3571	286	3	to	to	PART
hassl-3571	286	4	bolster	bolster	VERB
hassl-3571	286	5	the	the	DET
hassl-3571	286	6	tourism	tourism	NOUN
hassl-3571	286	7	industry	industry	NOUN
hassl-3571	286	8	in	in	ADP
hassl-3571	286	9	the	the	DET
hassl-3571	286	10	kurdistan	kurdistan	PROPN
hassl-3571	286	11	region	region	NOUN
hassl-3571	286	12	,	,	PUNCT
hassl-3571	286	13	adherence	adherence	NOUN
hassl-3571	286	14	to	to	ADP
hassl-3571	286	15	government	government	NOUN
hassl-3571	286	16	regulations	regulation	NOUN
hassl-3571	286	17	and	and	CCONJ
hassl-3571	286	18	policies	policy	NOUN
hassl-3571	286	19	remains	remain	VERB
hassl-3571	286	20	vital	vital	ADJ
hassl-3571	286	21	.	.	PUNCT
hassl-3571	287	1	our	our	PRON
hassl-3571	287	2	results	result	NOUN
hassl-3571	287	3	further	far	ADV
hassl-3571	287	4	underscore	underscore	VERB
hassl-3571	287	5	the	the	DET
hassl-3571	287	6	necessity	necessity	NOUN
hassl-3571	287	7	for	for	ADP
hassl-3571	287	8	a	a	DET
hassl-3571	287	9	better	well	ADJ
hassl-3571	287	10	understanding	understanding	NOUN
hassl-3571	287	11	of	of	ADP
hassl-3571	287	12	service	service	NOUN
hassl-3571	287	13	quality	quality	NOUN
hassl-3571	287	14	as	as	ADP
hassl-3571	287	15	a	a	DET
hassl-3571	287	16	facilitator	facilitator	NOUN
hassl-3571	287	17	for	for	ADP
hassl-3571	287	18	achieving	achieve	VERB
hassl-3571	287	19	sca	sca	PROPN
hassl-3571	287	20	.	.	PUNCT
hassl-3571	288	1	this	this	PRON
hassl-3571	288	2	is	be	AUX
hassl-3571	288	3	in	in	ADP
hassl-3571	288	4	line	line	NOUN
hassl-3571	288	5	with	with	ADP
hassl-3571	288	6	al	al	PROPN
hassl-3571	288	7	-	-	PUNCT
hassl-3571	288	8	gasawneh	gasawneh	PROPN
hassl-3571	288	9	et	et	PROPN
hassl-3571	288	10	al	al	PROPN
hassl-3571	288	11	.	.	PROPN
hassl-3571	289	1	(	(	PUNCT
hassl-3571	289	2	2021	2021	NUM
hassl-3571	289	3	)	)	PUNCT
hassl-3571	289	4	assertion	assertion	NOUN
hassl-3571	289	5	that	that	SCONJ
hassl-3571	289	6	understanding	understand	VERB
hassl-3571	289	7	consumer	consumer	NOUN
hassl-3571	289	8	expectations	expectation	NOUN
hassl-3571	289	9	and	and	CCONJ
hassl-3571	289	10	adhering	adhere	VERB
hassl-3571	289	11	to	to	ADP
hassl-3571	289	12	quality	quality	NOUN
hassl-3571	289	13	standards	standard	NOUN
hassl-3571	289	14	are	be	AUX
hassl-3571	289	15	fundamental	fundamental	ADJ
hassl-3571	289	16	for	for	ADP
hassl-3571	289	17	improving	improve	VERB
hassl-3571	289	18	service	service	NOUN
hassl-3571	289	19	firms	firm	NOUN
hassl-3571	289	20	'	'	PART
hassl-3571	289	21	performance	performance	NOUN
hassl-3571	289	22	.	.	PUNCT
hassl-3571	290	1	by	by	ADP
hassl-3571	290	2	extending	extend	VERB
hassl-3571	290	3	the	the	DET
hassl-3571	290	4	academic	academic	ADJ
hassl-3571	290	5	conversation	conversation	NOUN
hassl-3571	290	6	started	start	VERB
hassl-3571	290	7	by	by	ADP
hassl-3571	290	8	studies	study	NOUN
hassl-3571	290	9	like	like	ADP
hassl-3571	290	10	those	those	PRON
hassl-3571	290	11	by	by	ADP
hassl-3571	290	12	stone	stone	NOUN
hassl-3571	290	13	and	and	CCONJ
hassl-3571	290	14	sidel	sidel	PROPN
hassl-3571	290	15	(	(	PUNCT
hassl-3571	290	16	1985	1985	NUM
hassl-3571	290	17	)	)	PUNCT
hassl-3571	290	18	and	and	CCONJ
hassl-3571	290	19	lee	lee	PROPN
hassl-3571	290	20	et	et	PROPN
hassl-3571	290	21	al	al	PROPN
hassl-3571	290	22	.	.	PROPN
hassl-3571	291	1	(	(	PUNCT
hassl-3571	291	2	2005	2005	NUM
hassl-3571	291	3	)	)	PUNCT
hassl-3571	291	4	,	,	PUNCT
hassl-3571	291	5	this	this	DET
hassl-3571	291	6	study	study	NOUN
hassl-3571	291	7	offers	offer	VERB
hassl-3571	291	8	useful	useful	ADJ
hassl-3571	291	9	insights	insight	NOUN
hassl-3571	291	10	into	into	ADP
hassl-3571	291	11	the	the	DET
hassl-3571	291	12	significance	significance	NOUN
hassl-3571	291	13	of	of	ADP
hassl-3571	291	14	logistics	logistic	NOUN
hassl-3571	291	15	and	and	CCONJ
hassl-3571	291	16	quality	quality	NOUN
hassl-3571	291	17	management	management	NOUN
hassl-3571	291	18	for	for	ADP
hassl-3571	291	19	practitioners	practitioner	NOUN
hassl-3571	291	20	in	in	ADP
hassl-3571	291	21	the	the	DET
hassl-3571	291	22	kurdistan	kurdistan	PROPN
hassl-3571	291	23	region	region	NOUN
hassl-3571	291	24	.	.	PUNCT
hassl-3571	292	1	future	future	ADJ
hassl-3571	292	2	research	research	NOUN
hassl-3571	292	3	could	could	AUX
hassl-3571	292	4	explore	explore	VERB
hassl-3571	292	5	more	more	ADJ
hassl-3571	292	6	dimensions	dimension	NOUN
hassl-3571	292	7	of	of	ADP
hassl-3571	292	8	sq	sq	NOUN
hassl-3571	292	9	and	and	CCONJ
hassl-3571	292	10	their	their	PRON
hassl-3571	292	11	impact	impact	NOUN
hassl-3571	292	12	on	on	ADP
hassl-3571	292	13	different	different	ADJ
hassl-3571	292	14	sectors	sector	NOUN
hassl-3571	292	15	within	within	ADP
hassl-3571	292	16	the	the	DET
hassl-3571	292	17	tourism	tourism	NOUN
hassl-3571	292	18	industry	industry	NOUN
hassl-3571	292	19	.	.	PUNCT
hassl-3571	293	1	5.1	5.1	NUM
hassl-3571	293	2	.	.	PUNCT
hassl-3571	294	1	theoretical	theoretical	ADJ
hassl-3571	294	2	implications	implication	NOUN
hassl-3571	294	3	this	this	DET
hassl-3571	294	4	study	study	NOUN
hassl-3571	294	5	holds	hold	VERB
hassl-3571	294	6	significant	significant	ADJ
hassl-3571	294	7	theoretical	theoretical	ADJ
hassl-3571	294	8	implications	implication	NOUN
hassl-3571	294	9	that	that	PRON
hassl-3571	294	10	can	can	AUX
hassl-3571	294	11	guide	guide	VERB
hassl-3571	294	12	future	future	ADJ
hassl-3571	294	13	research	research	NOUN
hassl-3571	294	14	endeavours	endeavour	NOUN
hassl-3571	294	15	.	.	PUNCT
hassl-3571	295	1	firstly	firstly	ADV
hassl-3571	295	2	,	,	PUNCT
hassl-3571	295	3	the	the	DET
hassl-3571	295	4	results	result	NOUN
hassl-3571	295	5	of	of	ADP
hassl-3571	295	6	this	this	DET
hassl-3571	295	7	investigation	investigation	NOUN
hassl-3571	295	8	contribute	contribute	VERB
hassl-3571	295	9	to	to	ADP
hassl-3571	295	10	the	the	DET
hassl-3571	295	11	existing	exist	VERB
hassl-3571	295	12	body	body	NOUN
hassl-3571	295	13	of	of	ADP
hassl-3571	295	14	knowledge	knowledge	NOUN
hassl-3571	295	15	on	on	ADP
hassl-3571	295	16	the	the	DET
hassl-3571	295	17	correlation	correlation	NOUN
hassl-3571	295	18	between	between	ADP
hassl-3571	295	19	sq	sq	PROPN
hassl-3571	295	20	and	and	CCONJ
hassl-3571	295	21	sca	sca	NOUN
hassl-3571	295	22	by	by	ADP
hassl-3571	295	23	contextualising	contextualise	VERB
hassl-3571	295	24	it	it	PRON
hassl-3571	295	25	within	within	ADP
hassl-3571	295	26	the	the	DET
hassl-3571	295	27	hotel	hotel	NOUN
hassl-3571	295	28	industry	industry	NOUN
hassl-3571	295	29	.	.	PUNCT
hassl-3571	296	1	by	by	ADP
hassl-3571	296	2	identifying	identify	VERB
hassl-3571	296	3	the	the	DET
hassl-3571	296	4	specific	specific	ADJ
hassl-3571	296	5	sq	sq	ADJ
hassl-3571	296	6	dimensions	dimension	NOUN
hassl-3571	296	7	(	(	PUNCT
hassl-3571	296	8	tangibles	tangible	NOUN
hassl-3571	296	9	,	,	PUNCT
hassl-3571	296	10	reliability	reliability	NOUN
hassl-3571	296	11	,	,	PUNCT
hassl-3571	296	12	responsiveness	responsiveness	NOUN
hassl-3571	296	13	,	,	PUNCT
hassl-3571	296	14	empathy	empathy	NOUN
hassl-3571	296	15	,	,	PUNCT
hassl-3571	296	16	and	and	CCONJ
hassl-3571	296	17	sensory	sensory	NOUN
hassl-3571	296	18	)	)	PUNCT
hassl-3571	296	19	that	that	PRON
hassl-3571	296	20	influence	influence	NOUN
hassl-3571	296	21	sca	sca	PROPN
hassl-3571	296	22	,	,	PUNCT
hassl-3571	296	23	this	this	DET
hassl-3571	296	24	study	study	NOUN
hassl-3571	296	25	enriches	enrich	VERB
hassl-3571	296	26	the	the	DET
hassl-3571	296	27	general	general	ADJ
hassl-3571	296	28	organisational	organisational	ADJ
hassl-3571	296	29	literature	literature	NOUN
hassl-3571	296	30	on	on	ADP
hassl-3571	296	31	hotels	hotel	NOUN
hassl-3571	296	32	.	.	PUNCT
hassl-3571	297	1	furthermore	furthermore	ADV
hassl-3571	297	2	,	,	PUNCT
hassl-3571	297	3	our	our	PRON
hassl-3571	297	4	research	research	NOUN
hassl-3571	297	5	advances	advance	VERB
hassl-3571	297	6	the	the	DET
hassl-3571	297	7	understanding	understanding	NOUN
hassl-3571	297	8	of	of	ADP
hassl-3571	297	9	sustainable	sustainable	ADJ
hassl-3571	297	10	competitive	competitive	ADJ
hassl-3571	297	11	advantage	advantage	NOUN
hassl-3571	297	12	by	by	ADP
hassl-3571	297	13	showcasing	showcase	VERB
hassl-3571	297	14	the	the	DET
hassl-3571	297	15	potential	potential	NOUN
hassl-3571	297	16	of	of	ADP
hassl-3571	297	17	sq	sq	ADJ
hassl-3571	297	18	practices	practice	NOUN
hassl-3571	297	19	to	to	PART
hassl-3571	297	20	foster	foster	VERB
hassl-3571	297	21	and	and	CCONJ
hassl-3571	297	22	sustain	sustain	VERB
hassl-3571	297	23	a	a	DET
hassl-3571	297	24	competitive	competitive	ADJ
hassl-3571	297	25	advantage	advantage	NOUN
hassl-3571	297	26	,	,	PUNCT
hassl-3571	297	27	exemplified	exemplify	VERB
hassl-3571	297	28	in	in	ADP
hassl-3571	297	29	the	the	DET
hassl-3571	297	30	context	context	NOUN
hassl-3571	297	31	of	of	ADP
hassl-3571	297	32	the	the	DET
hassl-3571	297	33	hotel	hotel	NOUN
hassl-3571	297	34	industry	industry	NOUN
hassl-3571	297	35	.	.	PUNCT
hassl-3571	298	1	sq	sq	NOUN
hassl-3571	298	2	dimensions	dimension	NOUN
hassl-3571	298	3	should	should	AUX
hassl-3571	298	4	be	be	AUX
hassl-3571	298	5	perceived	perceive	VERB
hassl-3571	298	6	as	as	ADP
hassl-3571	298	7	a	a	DET
hassl-3571	298	8	cultural	cultural	ADJ
hassl-3571	298	9	aspect	aspect	NOUN
hassl-3571	298	10	that	that	PRON
hassl-3571	298	11	can	can	AUX
hassl-3571	298	12	be	be	AUX
hassl-3571	298	13	cultivated	cultivate	VERB
hassl-3571	298	14	within	within	ADP
hassl-3571	298	15	an	an	DET
hassl-3571	298	16	organisation	organisation	NOUN
hassl-3571	298	17	to	to	PART
hassl-3571	298	18	augment	augment	VERB
hassl-3571	298	19	and	and	CCONJ
hassl-3571	298	20	sustain	sustain	VERB
hassl-3571	298	21	competitive	competitive	ADJ
hassl-3571	298	22	advantage	advantage	NOUN
hassl-3571	298	23	.	.	PUNCT
hassl-3571	299	1	hence	hence	ADV
hassl-3571	299	2	,	,	PUNCT
hassl-3571	299	3	excellent	excellent	ADJ
hassl-3571	299	4	service	service	NOUN
hassl-3571	299	5	quality	quality	NOUN
hassl-3571	299	6	can	can	AUX
hassl-3571	299	7	serve	serve	VERB
hassl-3571	299	8	as	as	ADP
hassl-3571	299	9	a	a	DET
hassl-3571	299	10	driving	drive	VERB
hassl-3571	299	11	force	force	NOUN
hassl-3571	299	12	,	,	PUNCT
hassl-3571	299	13	among	among	ADP
hassl-3571	299	14	other	other	ADJ
hassl-3571	299	15	factors	factor	NOUN
hassl-3571	299	16	,	,	PUNCT
hassl-3571	299	17	for	for	ADP
hassl-3571	299	18	attaining	attain	VERB
hassl-3571	299	19	sustainable	sustainable	ADJ
hassl-3571	299	20	competitive	competitive	ADJ
hassl-3571	299	21	advantage	advantage	NOUN
hassl-3571	299	22	.	.	PUNCT
hassl-3571	300	1	so	so	ADV
hassl-3571	300	2	,	,	PUNCT
hassl-3571	300	3	this	this	DET
hassl-3571	300	4	paper	paper	NOUN
hassl-3571	300	5	adds	add	VERB
hassl-3571	300	6	to	to	ADP
hassl-3571	300	7	what	what	PRON
hassl-3571	300	8	is	be	AUX
hassl-3571	300	9	already	already	ADV
hassl-3571	300	10	known	know	VERB
hassl-3571	300	11	about	about	ADP
hassl-3571	300	12	these	these	DET
hassl-3571	300	13	connections	connection	NOUN
hassl-3571	300	14	,	,	PUNCT
hassl-3571	300	15	especially	especially	ADV
hassl-3571	300	16	when	when	SCONJ
hassl-3571	300	17	it	it	PRON
hassl-3571	300	18	comes	come	VERB
hassl-3571	300	19	to	to	ADP
hassl-3571	300	20	hotels	hotel	NOUN
hassl-3571	300	21	.	.	PUNCT
hassl-3571	301	1	it	it	PRON
hassl-3571	301	2	also	also	ADV
hassl-3571	301	3	points	point	VERB
hassl-3571	301	4	out	out	ADP
hassl-3571	301	5	the	the	DET
hassl-3571	301	6	sq	sq	ADJ
hassl-3571	301	7	dimensions	dimension	NOUN
hassl-3571	302	1	tha	tha	NOUN
hassl-3571	302	2	t	t	PROPN
hassl-3571	302	3	seem	seem	VERB
hassl-3571	302	4	to	to	PART
hassl-3571	302	5	have	have	VERB
hassl-3571	302	6	stronger	strong	ADJ
hassl-3571	302	7	connections	connection	NOUN
hassl-3571	302	8	with	with	ADP
hassl-3571	302	9	variables	variable	NOUN
hassl-3571	302	10	that	that	PRON
hassl-3571	302	11	are	be	AUX
hassl-3571	302	12	related	relate	VERB
hassl-3571	302	13	to	to	ADP
hassl-3571	302	14	sca	sca	PROPN
hassl-3571	302	15	.	.	PUNCT
hassl-3571	303	1	5.2	5.2	NUM
hassl-3571	303	2	.	.	PUNCT
hassl-3571	304	1	practical	practical	ADJ
hassl-3571	304	2	significance	significance	NOUN
hassl-3571	304	3	the	the	DET
hassl-3571	304	4	practical	practical	ADJ
hassl-3571	304	5	significance	significance	NOUN
hassl-3571	304	6	of	of	ADP
hassl-3571	304	7	the	the	DET
hassl-3571	304	8	study	study	NOUN
hassl-3571	304	9	emerges	emerge	VERB
hassl-3571	304	10	as	as	SCONJ
hassl-3571	304	11	there	there	PRON
hassl-3571	304	12	is	be	VERB
hassl-3571	304	13	no	no	DET
hassl-3571	304	14	similar	similar	ADJ
hassl-3571	304	15	research	research	NOUN
hassl-3571	304	16	conducted	conduct	VERB
hassl-3571	304	17	in	in	ADP
hassl-3571	304	18	the	the	DET
hassl-3571	304	19	region	region	NOUN
hassl-3571	304	20	,	,	PUNCT
hassl-3571	304	21	and	and	CCONJ
hassl-3571	304	22	the	the	DET
hassl-3571	304	23	study	study	NOUN
hassl-3571	304	24	will	will	AUX
hassl-3571	304	25	support	support	VERB
hassl-3571	304	26	empirical	empirical	ADJ
hassl-3571	304	27	studies	study	NOUN
hassl-3571	304	28	for	for	ADP
hassl-3571	304	29	the	the	DET
hassl-3571	304	30	constructs	construct	NOUN
hassl-3571	304	31	and	and	CCONJ
hassl-3571	304	32	measurements	measurement	NOUN
hassl-3571	304	33	for	for	ADP
hassl-3571	304	34	the	the	DET
hassl-3571	304	35	managers	manager	NOUN
hassl-3571	304	36	'	'	PART
hassl-3571	304	37	service	service	NOUN
hassl-3571	304	38	quality	quality	NOUN
hassl-3571	304	39	and	and	CCONJ
hassl-3571	304	40	their	their	PRON
hassl-3571	304	41	sustainable	sustainable	ADJ
hassl-3571	304	42	competitive	competitive	ADJ
hassl-3571	304	43	advantage	advantage	NOUN
hassl-3571	304	44	.	.	PUNCT
hassl-3571	305	1	furthermore	furthermore	ADV
hassl-3571	305	2	,	,	PUNCT
hassl-3571	305	3	hotel	hotel	NOUN
hassl-3571	305	4	management	management	NOUN
hassl-3571	305	5	should	should	AUX
hassl-3571	305	6	grasp	grasp	VERB
hassl-3571	305	7	that	that	SCONJ
hassl-3571	305	8	good	good	ADJ
hassl-3571	305	9	service	service	NOUN
hassl-3571	305	10	quality	quality	NOUN
hassl-3571	305	11	has	have	VERB
hassl-3571	305	12	a	a	DET
hassl-3571	305	13	favourable	favourable	ADJ
hassl-3571	305	14	impact	impact	NOUN
hassl-3571	305	15	on	on	ADP
hassl-3571	305	16	sca	sca	PROPN
hassl-3571	305	17	.	.	PUNCT
hassl-3571	306	1	when	when	SCONJ
hassl-3571	306	2	they	they	PRON
hassl-3571	306	3	use	use	VERB
hassl-3571	306	4	better	well	ADJ
hassl-3571	306	5	sq	sq	ADP
hassl-3571	306	6	more	more	ADV
hassl-3571	306	7	fully	fully	ADV
hassl-3571	306	8	,	,	PUNCT
hassl-3571	306	9	sca	sca	PROPN
hassl-3571	306	10	can	can	AUX
hassl-3571	306	11	be	be	AUX
hassl-3571	306	12	greater	great	ADJ
hassl-3571	306	13	.	.	PUNCT
hassl-3571	307	1	the	the	DET
hassl-3571	307	2	efficiency	efficiency	NOUN
hassl-3571	307	3	used	use	VERB
hassl-3571	307	4	will	will	AUX
hassl-3571	307	5	allow	allow	VERB
hassl-3571	307	6	for	for	ADP
hassl-3571	307	7	achieving	achieve	VERB
hassl-3571	307	8	and	and	CCONJ
hassl-3571	307	9	sustaining	sustain	VERB
hassl-3571	307	10	competitive	competitive	ADJ
hassl-3571	307	11	advantage	advantage	NOUN
hassl-3571	307	12	.	.	PUNCT
hassl-3571	308	1	it	it	PRON
hassl-3571	308	2	will	will	AUX
hassl-3571	308	3	also	also	ADV
hassl-3571	308	4	provide	provide	VERB
hassl-3571	308	5	benefits	benefit	NOUN
hassl-3571	308	6	for	for	ADP
hassl-3571	308	7	the	the	DET
hassl-3571	308	8	relevant	relevant	ADJ
hassl-3571	308	9	authorities	authority	NOUN
hassl-3571	308	10	to	to	PART
hassl-3571	308	11	emphasise	emphasise	VERB
hassl-3571	308	12	strategic	strategic	ADJ
hassl-3571	308	13	policy	policy	NOUN
hassl-3571	308	14	.	.	PUNCT
hassl-3571	309	1	5.3	5.3	NUM
hassl-3571	309	2	.	.	PUNCT
hassl-3571	309	3	limitations	limitation	NOUN
hassl-3571	309	4	and	and	CCONJ
hassl-3571	309	5	future	future	ADJ
hassl-3571	309	6	research	research	NOUN
hassl-3571	309	7	the	the	DET
hassl-3571	309	8	study	study	NOUN
hassl-3571	309	9	has	have	VERB
hassl-3571	309	10	limitations	limitation	NOUN
hassl-3571	309	11	even	even	ADV
hassl-3571	309	12	though	though	SCONJ
hassl-3571	309	13	it	it	PRON
hassl-3571	309	14	was	be	AUX
hassl-3571	309	15	conducted	conduct	VERB
hassl-3571	309	16	on	on	ADP
hassl-3571	309	17	three	three	NUM
hassl-3571	309	18	-	-	PUNCT
hassl-3571	309	19	star	star	NOUN
hassl-3571	309	20	’	'	PUNCT
hassl-3571	309	21	hotels	hotel	NOUN
hassl-3571	309	22	and	and	CCONJ
hassl-3571	309	23	above	above	ADV
hassl-3571	309	24	in	in	ADP
hassl-3571	309	25	the	the	DET
hassl-3571	309	26	kurdistan	kurdistan	ADJ
hassl-3571	309	27	region	region	NOUN
hassl-3571	309	28	,	,	PUNCT
hassl-3571	309	29	because	because	SCONJ
hassl-3571	309	30	the	the	DET
hassl-3571	309	31	two	two	NUM
hassl-3571	309	32	-	-	PUNCT
hassl-3571	309	33	stars	star	NOUN
hassl-3571	309	34	’	'	PUNCT
hassl-3571	309	35	hotels	hotel	NOUN
hassl-3571	309	36	and	and	CCONJ
hassl-3571	309	37	below	below	ADV
hassl-3571	309	38	are	be	AUX
hassl-3571	309	39	the	the	DET
hassl-3571	309	40	most	most	ADV
hassl-3571	309	41	popular	popular	ADJ
hassl-3571	309	42	and	and	CCONJ
hassl-3571	309	43	cheaper	cheap	ADJ
hassl-3571	309	44	hotels	hotel	NOUN
hassl-3571	309	45	in	in	ADP
hassl-3571	309	46	this	this	DET
hassl-3571	309	47	context	context	NOUN
hassl-3571	309	48	.	.	PUNCT
hassl-3571	310	1	the	the	DET
hassl-3571	310	2	scope	scope	NOUN
hassl-3571	310	3	of	of	ADP
hassl-3571	310	4	future	future	ADJ
hassl-3571	310	5	studies	study	NOUN
hassl-3571	310	6	should	should	AUX
hassl-3571	310	7	include	include	VERB
hassl-3571	310	8	industrial	industrial	ADJ
hassl-3571	310	9	firms	firm	NOUN
hassl-3571	310	10	,	,	PUNCT
hassl-3571	310	11	not	not	PART
hassl-3571	310	12	only	only	ADV
hassl-3571	310	13	the	the	DET
hassl-3571	310	14	hotel	hotel	NOUN
hassl-3571	310	15	industry	industry	NOUN
hassl-3571	310	16	.	.	PUNCT
hassl-3571	311	1	moreover	moreover	ADV
hassl-3571	311	2	,	,	PUNCT
hassl-3571	311	3	many	many	ADJ
hassl-3571	311	4	inquiries	inquiry	NOUN
hassl-3571	311	5	have	have	AUX
hassl-3571	311	6	been	be	AUX
hassl-3571	311	7	generated	generate	VERB
hassl-3571	311	8	based	base	VERB
hassl-3571	311	9	on	on	ADP
hassl-3571	311	10	the	the	DET
hassl-3571	311	11	findings	finding	NOUN
hassl-3571	311	12	reported	report	VERB
hassl-3571	311	13	in	in	ADP
hassl-3571	311	14	this	this	DET
hassl-3571	311	15	study	study	NOUN
hassl-3571	311	16	,	,	PUNCT
hassl-3571	311	17	which	which	PRON
hassl-3571	311	18	required	require	VERB
hassl-3571	311	19	a	a	DET
hassl-3571	311	20	solution	solution	NOUN
hassl-3571	311	21	.	.	PUNCT
hassl-3571	312	1	future	future	ADJ
hassl-3571	312	2	research	research	NOUN
hassl-3571	312	3	should	should	AUX
hassl-3571	312	4	concentrate	concentrate	VERB
hassl-3571	312	5	on	on	ADP
hassl-3571	312	6	the	the	DET
hassl-3571	312	7	analysis	analysis	NOUN
hassl-3571	312	8	of	of	ADP
hassl-3571	312	9	the	the	DET
hassl-3571	312	10	quality	quality	NOUN
hassl-3571	312	11	perception	perception	NOUN
hassl-3571	312	12	concerning	concern	VERB
hassl-3571	312	13	the	the	DET
hassl-3571	312	14	gap	gap	NOUN
hassl-3571	312	15	between	between	ADP
hassl-3571	312	16	guests	guest	NOUN
hassl-3571	312	17	and	and	CCONJ
hassl-3571	312	18	managers	manager	NOUN
hassl-3571	312	19	,	,	PUNCT
hassl-3571	312	20	as	as	ADV
hassl-3571	312	21	well	well	ADV
hassl-3571	312	22	as	as	ADP
hassl-3571	312	23	hotel	hotel	NOUN
hassl-3571	312	24	sca	sca	PROPN
hassl-3571	312	25	.	.	PROPN
hassl-3571	313	1	5.4	5.4	NUM
hassl-3571	313	2	.	.	PUNCT
hassl-3571	313	3	integrated	integrate	VERB
hassl-3571	313	4	suggestions	suggestion	NOUN
hassl-3571	313	5	for	for	ADP
hassl-3571	313	6	implementation	implementation	NOUN
hassl-3571	313	7	the	the	DET
hassl-3571	313	8	alignment	alignment	NOUN
hassl-3571	313	9	of	of	ADP
hassl-3571	313	10	industry	industry	NOUN
hassl-3571	313	11	practices	practice	NOUN
hassl-3571	313	12	and	and	CCONJ
hassl-3571	313	13	academic	academic	ADJ
hassl-3571	313	14	inquiry	inquiry	NOUN
hassl-3571	313	15	is	be	AUX
hassl-3571	313	16	crucial	crucial	ADJ
hassl-3571	313	17	for	for	ADP
hassl-3571	313	18	holistic	holistic	ADJ
hassl-3571	313	19	development	development	NOUN
hassl-3571	313	20	.	.	PUNCT
hassl-3571	314	1	thus	thus	ADV
hassl-3571	314	2	,	,	PUNCT
hassl-3571	314	3	the	the	DET
hassl-3571	314	4	following	follow	VERB
hassl-3571	314	5	suggestions	suggestion	NOUN
hassl-3571	314	6	are	be	AUX
hassl-3571	314	7	tailored	tailor	VERB
hassl-3571	314	8	for	for	ADP
hassl-3571	314	9	both	both	DET
hassl-3571	314	10	practitioners	practitioner	NOUN
hassl-3571	314	11	and	and	CCONJ
hassl-3571	314	12	scholars	scholar	NOUN
hassl-3571	314	13	:	:	PUNCT
hassl-3571	314	14	humanities	humanity	NOUN
hassl-3571	314	15	and	and	CCONJ
hassl-3571	314	16	social	social	ADJ
hassl-3571	314	17	sciences	science	NOUN
hassl-3571	314	18	letters	letter	NOUN
hassl-3571	314	19	,	,	PUNCT
hassl-3571	314	20	2023	2023	NUM
hassl-3571	314	21	,	,	PUNCT
hassl-3571	314	22	11(4	11(4	NUM
hassl-3571	314	23	):	):	PUNCT
hassl-3571	314	24	502	502	NUM
hassl-3571	314	25	-	-	SYM
hassl-3571	314	26	518	518	NUM
hassl-3571	314	27	515	515	NUM
hassl-3571	314	28	©	©	PROPN
hassl-3571	314	29	2023	2023	NUM
hassl-3571	314	30	conscientia	conscientia	PROPN
hassl-3571	314	31	beam	beam	PROPN
hassl-3571	314	32	.	.	PUNCT
hassl-3571	315	1	all	all	DET
hassl-3571	315	2	rights	right	NOUN
hassl-3571	315	3	reserved	reserve	VERB
hassl-3571	315	4	.	.	PUNCT
hassl-3571	316	1	•	•	NUM
hassl-3571	316	2	service	service	NOUN
hassl-3571	316	3	quality	quality	NOUN
hassl-3571	316	4	dimensions	dimension	NOUN
hassl-3571	316	5	:	:	PUNCT
hassl-3571	316	6	practitioners	practitioner	NOUN
hassl-3571	316	7	should	should	AUX
hassl-3571	316	8	focus	focus	VERB
hassl-3571	316	9	on	on	ADP
hassl-3571	316	10	optimising	optimise	VERB
hassl-3571	316	11	tangibles	tangible	NOUN
hassl-3571	316	12	,	,	PUNCT
hassl-3571	316	13	reliability	reliability	NOUN
hassl-3571	316	14	,	,	PUNCT
hassl-3571	316	15	and	and	CCONJ
hassl-3571	316	16	responsiveness	responsiveness	NOUN
hassl-3571	316	17	.	.	PUNCT
hassl-3571	317	1	concurrently	concurrently	ADV
hassl-3571	317	2	,	,	PUNCT
hassl-3571	317	3	academics	academic	NOUN
hassl-3571	317	4	may	may	AUX
hassl-3571	317	5	target	target	VERB
hassl-3571	317	6	these	these	DET
hassl-3571	317	7	dimensions	dimension	NOUN
hassl-3571	317	8	for	for	ADP
hassl-3571	317	9	further	further	ADJ
hassl-3571	317	10	scrutiny	scrutiny	NOUN
hassl-3571	317	11	and	and	CCONJ
hassl-3571	317	12	theoretical	theoretical	ADJ
hassl-3571	317	13	development	development	NOUN
hassl-3571	317	14	.	.	PUNCT
hassl-3571	318	1	•	•	NUM
hassl-3571	318	2	regulatory	regulatory	ADJ
hassl-3571	318	3	compliance	compliance	NOUN
hassl-3571	318	4	:	:	PUNCT
hassl-3571	318	5	while	while	SCONJ
hassl-3571	318	6	practitioners	practitioner	NOUN
hassl-3571	318	7	are	be	AUX
hassl-3571	318	8	encouraged	encourage	VERB
hassl-3571	318	9	to	to	PART
hassl-3571	318	10	stay	stay	VERB
hassl-3571	318	11	abreast	abreast	ADV
hassl-3571	318	12	of	of	ADP
hassl-3571	318	13	and	and	CCONJ
hassl-3571	318	14	adhere	adhere	VERB
hassl-3571	318	15	to	to	ADP
hassl-3571	318	16	relevant	relevant	ADJ
hassl-3571	318	17	laws	law	NOUN
hassl-3571	318	18	,	,	PUNCT
hassl-3571	318	19	researchers	researcher	NOUN
hassl-3571	318	20	might	might	AUX
hassl-3571	318	21	examine	examine	VERB
hassl-3571	318	22	the	the	DET
hassl-3571	318	23	impact	impact	NOUN
hassl-3571	318	24	of	of	ADP
hassl-3571	318	25	different	different	ADJ
hassl-3571	318	26	legislative	legislative	ADJ
hassl-3571	318	27	frameworks	framework	NOUN
hassl-3571	318	28	on	on	ADP
hassl-3571	318	29	sq	sq	PROPN
hassl-3571	318	30	and	and	CCONJ
hassl-3571	318	31	sca	sca	PROPN
hassl-3571	318	32	.	.	PROPN
hassl-3571	318	33	•	•	NUM
hassl-3571	318	34	feedback	feedback	NOUN
hassl-3571	318	35	mechanisms	mechanism	NOUN
hassl-3571	318	36	:	:	PUNCT
hassl-3571	318	37	establishing	establish	VERB
hassl-3571	318	38	robust	robust	ADJ
hassl-3571	318	39	customer	customer	NOUN
hassl-3571	318	40	feedback	feedback	NOUN
hassl-3571	318	41	systems	system	NOUN
hassl-3571	318	42	is	be	AUX
hassl-3571	318	43	essential	essential	ADJ
hassl-3571	318	44	for	for	ADP
hassl-3571	318	45	industry	industry	NOUN
hassl-3571	318	46	practitioners	practitioner	NOUN
hassl-3571	318	47	.	.	PUNCT
hassl-3571	319	1	for	for	ADP
hassl-3571	319	2	academics	academic	NOUN
hassl-3571	319	3	,	,	PUNCT
hassl-3571	319	4	studying	study	VERB
hassl-3571	319	5	the	the	DET
hassl-3571	319	6	gap	gap	NOUN
hassl-3571	319	7	between	between	ADP
hassl-3571	319	8	customer	customer	NOUN
hassl-3571	319	9	expectations	expectation	NOUN
hassl-3571	319	10	and	and	CCONJ
hassl-3571	319	11	managerial	managerial	ADJ
hassl-3571	319	12	perceptions	perception	NOUN
hassl-3571	319	13	offers	offer	VERB
hassl-3571	319	14	a	a	DET
hassl-3571	319	15	promising	promising	ADJ
hassl-3571	319	16	avenue	avenue	NOUN
hassl-3571	319	17	for	for	ADP
hassl-3571	319	18	future	future	ADJ
hassl-3571	319	19	research	research	NOUN
hassl-3571	319	20	.	.	PUNCT
hassl-3571	320	1	•	•	NOUN
hassl-3571	320	2	employee	employee	NOUN
hassl-3571	320	3	training	training	NOUN
hassl-3571	320	4	:	:	PUNCT
hassl-3571	320	5	the	the	DET
hassl-3571	320	6	establishment	establishment	NOUN
hassl-3571	320	7	of	of	ADP
hassl-3571	320	8	targeted	target	VERB
hassl-3571	320	9	training	training	NOUN
hassl-3571	320	10	programs	program	NOUN
hassl-3571	320	11	can	can	AUX
hassl-3571	320	12	be	be	AUX
hassl-3571	320	13	invaluable	invaluable	ADJ
hassl-3571	320	14	for	for	ADP
hassl-3571	320	15	practitioners	practitioner	NOUN
hassl-3571	320	16	,	,	PUNCT
hassl-3571	320	17	while	while	SCONJ
hassl-3571	320	18	scholars	scholar	NOUN
hassl-3571	320	19	could	could	AUX
hassl-3571	320	20	investigate	investigate	VERB
hassl-3571	320	21	their	their	PRON
hassl-3571	320	22	efficacy	efficacy	NOUN
hassl-3571	320	23	and	and	CCONJ
hassl-3571	320	24	long	long	ADJ
hassl-3571	320	25	-	-	PUNCT
hassl-3571	320	26	term	term	NOUN
hassl-3571	320	27	impacts	impact	NOUN
hassl-3571	320	28	.	.	PUNCT
hassl-3571	321	1	•	•	NUM
hassl-3571	321	2	data	data	NOUN
hassl-3571	321	3	-	-	PUNCT
hassl-3571	321	4	driven	drive	VERB
hassl-3571	321	5	decision	decision	NOUN
hassl-3571	321	6	making	making	NOUN
hassl-3571	321	7	:	:	PUNCT
hassl-3571	321	8	practitioners	practitioner	NOUN
hassl-3571	321	9	should	should	AUX
hassl-3571	321	10	implement	implement	VERB
hassl-3571	321	11	data	data	NOUN
hassl-3571	321	12	analytics	analytic	NOUN
hassl-3571	321	13	for	for	ADP
hassl-3571	321	14	performance	performance	NOUN
hassl-3571	321	15	monitoring	monitoring	NOUN
hassl-3571	321	16	,	,	PUNCT
hassl-3571	321	17	offering	offer	VERB
hassl-3571	321	18	researchers	researcher	NOUN
hassl-3571	321	19	a	a	DET
hassl-3571	321	20	rich	rich	ADJ
hassl-3571	321	21	source	source	NOUN
hassl-3571	321	22	of	of	ADP
hassl-3571	321	23	empirical	empirical	ADJ
hassl-3571	321	24	data	datum	NOUN
hassl-3571	321	25	for	for	ADP
hassl-3571	321	26	longitudinal	longitudinal	ADJ
hassl-3571	321	27	studies	study	NOUN
hassl-3571	321	28	.	.	PUNCT
hassl-3571	322	1	by	by	ADP
hassl-3571	322	2	incorporating	incorporate	VERB
hassl-3571	322	3	these	these	DET
hassl-3571	322	4	integrated	integrate	VERB
hassl-3571	322	5	suggestions	suggestion	NOUN
hassl-3571	322	6	,	,	PUNCT
hassl-3571	322	7	we	we	PRON
hassl-3571	322	8	anticipate	anticipate	VERB
hassl-3571	322	9	that	that	SCONJ
hassl-3571	322	10	both	both	CCONJ
hassl-3571	322	11	the	the	DET
hassl-3571	322	12	industry	industry	NOUN
hassl-3571	322	13	and	and	CCONJ
hassl-3571	322	14	the	the	DET
hassl-3571	322	15	academic	academic	ADJ
hassl-3571	322	16	community	community	NOUN
hassl-3571	322	17	will	will	AUX
hassl-3571	322	18	be	be	AUX
hassl-3571	322	19	better	well	ADV
hassl-3571	322	20	equipped	equip	VERB
hassl-3571	322	21	to	to	PART
hassl-3571	322	22	navigate	navigate	VERB
hassl-3571	322	23	the	the	DET
hassl-3571	322	24	complexities	complexity	NOUN
hassl-3571	322	25	of	of	ADP
hassl-3571	322	26	achieving	achieve	VERB
hassl-3571	322	27	and	and	CCONJ
hassl-3571	322	28	maintaining	maintain	VERB
hassl-3571	322	29	sustainable	sustainable	ADJ
hassl-3571	322	30	competitive	competitive	ADJ
hassl-3571	322	31	advantage	advantage	NOUN
hassl-3571	322	32	in	in	ADP
hassl-3571	322	33	the	the	DET
hassl-3571	322	34	evolving	evolve	VERB
hassl-3571	322	35	landscape	landscape	NOUN
hassl-3571	322	36	of	of	ADP
hassl-3571	322	37	the	the	DET
hassl-3571	322	38	hotel	hotel	NOUN
hassl-3571	322	39	sector	sector	NOUN
hassl-3571	322	40	.	.	PUNCT
hassl-3571	323	1	6	6	X
hassl-3571	323	2	.	.	X
hassl-3571	323	3	conclusion	conclusion	NOUN
hassl-3571	323	4	the	the	DET
hassl-3571	323	5	ever	ever	ADV
hassl-3571	323	6	-	-	PUNCT
hassl-3571	323	7	changing	change	VERB
hassl-3571	323	8	landscape	landscape	NOUN
hassl-3571	323	9	of	of	ADP
hassl-3571	323	10	the	the	DET
hassl-3571	323	11	hotel	hotel	NOUN
hassl-3571	323	12	industry	industry	NOUN
hassl-3571	323	13	,	,	PUNCT
hassl-3571	323	14	particularly	particularly	ADV
hassl-3571	323	15	in	in	ADP
hassl-3571	323	16	kurdistan	kurdistan	PROPN
hassl-3571	323	17	,	,	PUNCT
hassl-3571	323	18	iraq	iraq	PROPN
hassl-3571	323	19	,	,	PUNCT
hassl-3571	323	20	amplifies	amplify	VERB
hassl-3571	323	21	the	the	DET
hassl-3571	323	22	complexity	complexity	NOUN
hassl-3571	323	23	of	of	ADP
hassl-3571	323	24	achieving	achieve	VERB
hassl-3571	323	25	sustainable	sustainable	ADJ
hassl-3571	323	26	competitive	competitive	ADJ
hassl-3571	323	27	advantage	advantage	NOUN
hassl-3571	323	28	(	(	PUNCT
hassl-3571	323	29	sca	sca	NOUN
hassl-3571	323	30	)	)	PUNCT
hassl-3571	323	31	.	.	PUNCT
hassl-3571	324	1	this	this	DET
hassl-3571	324	2	study	study	NOUN
hassl-3571	324	3	offers	offer	VERB
hassl-3571	324	4	empirical	empirical	ADJ
hassl-3571	324	5	evidence	evidence	NOUN
hassl-3571	324	6	confirming	confirm	VERB
hassl-3571	324	7	a	a	DET
hassl-3571	324	8	significant	significant	ADJ
hassl-3571	324	9	relationship	relationship	NOUN
hassl-3571	324	10	between	between	ADP
hassl-3571	324	11	service	service	NOUN
hassl-3571	324	12	quality	quality	NOUN
hassl-3571	324	13	(	(	PUNCT
hassl-3571	324	14	sq	sq	ADJ
hassl-3571	324	15	)	)	PUNCT
hassl-3571	324	16	dimensions	dimension	NOUN
hassl-3571	324	17	and	and	CCONJ
hassl-3571	324	18	sca	sca	PROPN
hassl-3571	324	19	.	.	PUNCT
hassl-3571	325	1	we	we	PRON
hassl-3571	325	2	corroborated	corroborate	VERB
hassl-3571	325	3	previous	previous	ADJ
hassl-3571	325	4	research	research	NOUN
hassl-3571	325	5	by	by	ADP
hassl-3571	325	6	identifying	identify	VERB
hassl-3571	325	7	tangibles	tangible	NOUN
hassl-3571	325	8	,	,	PUNCT
hassl-3571	325	9	reliability	reliability	NOUN
hassl-3571	325	10	,	,	PUNCT
hassl-3571	325	11	responsiveness	responsiveness	NOUN
hassl-3571	325	12	,	,	PUNCT
hassl-3571	325	13	empathy	empathy	NOUN
hassl-3571	325	14	,	,	PUNCT
hassl-3571	325	15	and	and	CCONJ
hassl-3571	325	16	sensory	sensory	ADJ
hassl-3571	325	17	as	as	ADP
hassl-3571	325	18	influential	influential	ADJ
hassl-3571	325	19	dimensions	dimension	NOUN
hassl-3571	325	20	that	that	PRON
hassl-3571	325	21	managers	manager	NOUN
hassl-3571	325	22	should	should	AUX
hassl-3571	325	23	focus	focus	VERB
hassl-3571	325	24	on	on	ADP
hassl-3571	325	25	for	for	ADP
hassl-3571	325	26	improving	improve	VERB
hassl-3571	325	27	service	service	NOUN
hassl-3571	325	28	quality	quality	NOUN
hassl-3571	325	29	and	and	CCONJ
hassl-3571	325	30	achieving	achieve	VERB
hassl-3571	325	31	sca	sca	PROPN
hassl-3571	325	32	.	.	PUNCT
hassl-3571	326	1	the	the	DET
hassl-3571	326	2	study	study	NOUN
hassl-3571	326	3	further	far	ADV
hassl-3571	326	4	extends	extend	VERB
hassl-3571	326	5	the	the	DET
hassl-3571	326	6	academic	academic	ADJ
hassl-3571	326	7	discussion	discussion	NOUN
hassl-3571	326	8	in	in	ADP
hassl-3571	326	9	this	this	DET
hassl-3571	326	10	area	area	NOUN
hassl-3571	326	11	and	and	CCONJ
hassl-3571	326	12	provides	provide	VERB
hassl-3571	326	13	a	a	DET
hassl-3571	326	14	foundation	foundation	NOUN
hassl-3571	326	15	for	for	ADP
hassl-3571	326	16	both	both	CCONJ
hassl-3571	326	17	theoretical	theoretical	ADJ
hassl-3571	326	18	and	and	CCONJ
hassl-3571	326	19	practical	practical	ADJ
hassl-3571	326	20	applications	application	NOUN
hassl-3571	326	21	.	.	PUNCT
hassl-3571	327	1	funding	funding	NOUN
hassl-3571	327	2	:	:	PUNCT
hassl-3571	327	3	this	this	DET
hassl-3571	327	4	study	study	NOUN
hassl-3571	327	5	received	receive	VERB
hassl-3571	327	6	no	no	DET
hassl-3571	327	7	specific	specific	ADJ
hassl-3571	327	8	financial	financial	ADJ
hassl-3571	327	9	support	support	NOUN
hassl-3571	327	10	.	.	PUNCT
hassl-3571	328	1	institutional	institutional	ADJ
hassl-3571	328	2	review	review	PROPN
hassl-3571	328	3	board	board	NOUN
hassl-3571	328	4	statement	statement	NOUN
hassl-3571	328	5	:	:	PUNCT
hassl-3571	328	6	the	the	DET
hassl-3571	328	7	ethical	ethical	ADJ
hassl-3571	328	8	committee	committee	NOUN
hassl-3571	328	9	of	of	ADP
hassl-3571	328	10	the	the	DET
hassl-3571	328	11	universiti	universiti	PROPN
hassl-3571	328	12	tenaga	tenaga	PROPN
hassl-3571	328	13	nasional	nasional	PROPN
hassl-3571	328	14	,	,	PUNCT
hassl-3571	328	15	putrajaya	putrajaya	PROPN
hassl-3571	328	16	,	,	PUNCT
hassl-3571	328	17	malaysia	malaysia	PROPN
hassl-3571	328	18	has	have	AUX
hassl-3571	328	19	granted	grant	VERB
hassl-3571	328	20	approval	approval	NOUN
hassl-3571	328	21	for	for	ADP
hassl-3571	328	22	this	this	DET
hassl-3571	328	23	study	study	NOUN
hassl-3571	328	24	.	.	PUNCT
hassl-3571	329	1	transparency	transparency	NOUN
hassl-3571	329	2	:	:	PUNCT
hassl-3571	329	3	the	the	DET
hassl-3571	329	4	authors	author	NOUN
hassl-3571	329	5	state	state	VERB
hassl-3571	329	6	that	that	SCONJ
hassl-3571	329	7	the	the	DET
hassl-3571	329	8	manuscript	manuscript	NOUN
hassl-3571	329	9	is	be	AUX
hassl-3571	329	10	honest	honest	ADJ
hassl-3571	329	11	,	,	PUNCT
hassl-3571	329	12	truthful	truthful	ADJ
hassl-3571	329	13	,	,	PUNCT
hassl-3571	329	14	and	and	CCONJ
hassl-3571	329	15	transparent	transparent	ADJ
hassl-3571	329	16	,	,	PUNCT
hassl-3571	329	17	that	that	SCONJ
hassl-3571	329	18	no	no	DET
hassl-3571	329	19	key	key	ADJ
hassl-3571	329	20	aspects	aspect	NOUN
hassl-3571	329	21	of	of	ADP
hassl-3571	329	22	the	the	DET
hassl-3571	329	23	investigation	investigation	NOUN
hassl-3571	329	24	have	have	AUX
hassl-3571	329	25	been	be	AUX
hassl-3571	329	26	omitted	omit	VERB
hassl-3571	329	27	,	,	PUNCT
hassl-3571	329	28	and	and	CCONJ
hassl-3571	329	29	that	that	SCONJ
hassl-3571	329	30	any	any	DET
hassl-3571	329	31	differences	difference	NOUN
hassl-3571	329	32	from	from	ADP
hassl-3571	329	33	the	the	DET
hassl-3571	329	34	study	study	NOUN
hassl-3571	329	35	as	as	SCONJ
hassl-3571	329	36	planned	plan	VERB
hassl-3571	329	37	have	have	AUX
hassl-3571	329	38	been	be	AUX
hassl-3571	329	39	clarified	clarify	VERB
hassl-3571	329	40	.	.	PUNCT
hassl-3571	330	1	this	this	DET
hassl-3571	330	2	study	study	NOUN
hassl-3571	330	3	followed	follow	VERB
hassl-3571	330	4	all	all	PRON
hassl-3571	330	5	writing	write	VERB
hassl-3571	330	6	ethics	ethic	NOUN
hassl-3571	330	7	.	.	PUNCT
hassl-3571	331	1	competing	compete	VERB
hassl-3571	331	2	interests	interest	NOUN
hassl-3571	331	3	:	:	PUNCT
hassl-3571	331	4	the	the	DET
hassl-3571	331	5	authors	author	NOUN
hassl-3571	331	6	declare	declare	VERB
hassl-3571	331	7	that	that	SCONJ
hassl-3571	331	8	they	they	PRON
hassl-3571	331	9	have	have	VERB
hassl-3571	331	10	no	no	DET
hassl-3571	331	11	competing	compete	VERB
hassl-3571	331	12	interests	interest	NOUN
hassl-3571	331	13	.	.	PUNCT
hassl-3571	332	1	authors	author	NOUN
hassl-3571	332	2	’	'	PUNCT
hassl-3571	332	3	contributions	contribution	NOUN
hassl-3571	332	4	:	:	PUNCT
hassl-3571	332	5	both	both	DET
hassl-3571	332	6	authors	author	NOUN
hassl-3571	332	7	contributed	contribute	VERB
hassl-3571	332	8	equally	equally	ADV
hassl-3571	332	9	to	to	ADP
hassl-3571	332	10	the	the	DET
hassl-3571	332	11	conception	conception	NOUN
hassl-3571	332	12	and	and	CCONJ
hassl-3571	332	13	design	design	NOUN
hassl-3571	332	14	of	of	ADP
hassl-3571	332	15	the	the	DET
hassl-3571	332	16	study	study	NOUN
hassl-3571	332	17	.	.	PUNCT
hassl-3571	333	1	both	both	DET
hassl-3571	333	2	authors	author	NOUN
hassl-3571	333	3	have	have	AUX
hassl-3571	333	4	read	read	VERB
hassl-3571	333	5	and	and	CCONJ
hassl-3571	333	6	agreed	agree	VERB
hassl-3571	333	7	to	to	ADP
hassl-3571	333	8	the	the	DET
hassl-3571	333	9	published	publish	VERB
hassl-3571	333	10	version	version	NOUN
hassl-3571	333	11	of	of	ADP
hassl-3571	333	12	the	the	DET
hassl-3571	333	13	manuscript	manuscript	NOUN
hassl-3571	333	14	.	.	PUNCT
hassl-3571	334	1	references	reference	NOUN
hassl-3571	334	2	ab	ab	PROPN
hassl-3571	334	3	hamid	hamid	PROPN
hassl-3571	334	4	,	,	PUNCT
hassl-3571	334	5	m.	m.	NOUN
hassl-3571	334	6	,	,	PUNCT
hassl-3571	334	7	sami	sami	PROPN
hassl-3571	334	8	,	,	PUNCT
hassl-3571	334	9	w.	w.	PROPN
hassl-3571	334	10	,	,	PUNCT
hassl-3571	334	11	&	&	CCONJ
hassl-3571	334	12	sidek	sidek	PROPN
hassl-3571	334	13	,	,	PUNCT
hassl-3571	334	14	m.	m.	NOUN
hassl-3571	334	15	m.	m.	NOUN
hassl-3571	334	16	(	(	PUNCT
hassl-3571	334	17	2017	2017	NUM
hassl-3571	334	18	)	)	PUNCT
hassl-3571	334	19	.	.	PUNCT
hassl-3571	335	1	discriminant	discriminant	ADJ
hassl-3571	335	2	validity	validity	NOUN
hassl-3571	335	3	assessment	assessment	NOUN
hassl-3571	335	4	:	:	PUNCT
hassl-3571	335	5	use	use	NOUN
hassl-3571	335	6	of	of	ADP
hassl-3571	335	7	fornell	fornell	PROPN
hassl-3571	335	8	&	&	CCONJ
hassl-3571	335	9	larcker	larcker	PROPN
hassl-3571	335	10	criterion	criterion	NOUN
hassl-3571	335	11	versus	versus	ADP
hassl-3571	335	12	htmt	htmt	PROPN
hassl-3571	335	13	criterion	criterion	NOUN
hassl-3571	335	14	.	.	PUNCT
hassl-3571	336	1	in	in	ADP
hassl-3571	336	2	journal	journal	PROPN
hassl-3571	336	3	of	of	ADP
hassl-3571	336	4	physics	physics	PROPN
hassl-3571	336	5	:	:	PUNCT
hassl-3571	336	6	conference	conference	NOUN
hassl-3571	336	7	series	series	NOUN
hassl-3571	336	8	(	(	PUNCT
hassl-3571	336	9	vol	vol	NOUN
hassl-3571	336	10	.	.	PROPN
hassl-3571	336	11	890	890	NUM
hassl-3571	336	12	,	,	PUNCT
hassl-3571	336	13	no	no	INTJ
hassl-3571	336	14	.	.	NOUN
hassl-3571	336	15	1	1	NUM
hassl-3571	336	16	,	,	PUNCT
hassl-3571	336	17	p.	p.	NOUN
hassl-3571	336	18	012163	012163	NUM
hassl-3571	336	19	)	)	PUNCT
hassl-3571	336	20	.	.	PUNCT
hassl-3571	337	1	iop	iop	PROPN
hassl-3571	337	2	publishing	publishing	NOUN
hassl-3571	337	3	.	.	PUNCT
hassl-3571	338	1	abdulla	abdulla	PROPN
hassl-3571	338	2	,	,	PUNCT
hassl-3571	338	3	n.	n.	NOUN
hassl-3571	338	4	,	,	PUNCT
hassl-3571	338	5	wirya	wirya	ADJ
hassl-3571	338	6	,	,	PUNCT
hassl-3571	338	7	h.	h.	PROPN
hassl-3571	338	8	,	,	PUNCT
hassl-3571	338	9	&	&	CCONJ
hassl-3571	338	10	top	top	ADJ
hassl-3571	338	11	,	,	PUNCT
hassl-3571	338	12	c.	c.	NOUN
hassl-3571	338	13	(	(	PUNCT
hassl-3571	338	14	2019	2019	NUM
hassl-3571	338	15	)	)	PUNCT
hassl-3571	338	16	.	.	PUNCT
hassl-3571	339	1	service	service	NOUN
hassl-3571	339	2	quality	quality	NOUN
hassl-3571	339	3	among	among	ADP
hassl-3571	339	4	kurdistan	kurdistan	ADJ
hassl-3571	339	5	hotels	hotel	NOUN
hassl-3571	339	6	.	.	PUNCT
hassl-3571	340	1	international	international	ADJ
hassl-3571	340	2	journal	journal	PROPN
hassl-3571	340	3	of	of	ADP
hassl-3571	340	4	economics	economic	NOUN
hassl-3571	340	5	,	,	PUNCT
hassl-3571	340	6	commerce	commerce	NOUN
hassl-3571	340	7	and	and	CCONJ
hassl-3571	340	8	management	management	NOUN
hassl-3571	340	9	,	,	PUNCT
hassl-3571	340	10	7(6	7(6	NUM
hassl-3571	340	11	)	)	PUNCT
hassl-3571	340	12	,	,	PUNCT
hassl-3571	340	13	717	717	NUM
hassl-3571	340	14	-	-	SYM
hassl-3571	340	15	723	723	NUM
hassl-3571	340	16	.	.	PUNCT
hassl-3571	341	1	al	al	PROPN
hassl-3571	341	2	-	-	PUNCT
hassl-3571	341	3	gasawneh	gasawneh	PROPN
hassl-3571	341	4	,	,	PUNCT
hassl-3571	341	5	j.	j.	PROPN
hassl-3571	341	6	a.	a.	PROPN
hassl-3571	341	7	,	,	PUNCT
hassl-3571	341	8	anuar	anuar	PROPN
hassl-3571	341	9	,	,	PUNCT
hassl-3571	341	10	m.	m.	NOUN
hassl-3571	341	11	m.	m.	NOUN
hassl-3571	341	12	,	,	PUNCT
hassl-3571	341	13	dacko	dacko	NOUN
hassl-3571	341	14	-	-	PUNCT
hassl-3571	341	15	pikiewicz	pikiewicz	NOUN
hassl-3571	341	16	,	,	PUNCT
hassl-3571	341	17	z.	z.	PROPN
hassl-3571	341	18	,	,	PUNCT
hassl-3571	341	19	&	&	CCONJ
hassl-3571	341	20	saputra	saputra	PROPN
hassl-3571	341	21	,	,	PUNCT
hassl-3571	341	22	j.	j.	PROPN
hassl-3571	341	23	(	(	PUNCT
hassl-3571	341	24	2021	2021	NUM
hassl-3571	341	25	)	)	PUNCT
hassl-3571	341	26	.	.	PUNCT
hassl-3571	342	1	the	the	DET
hassl-3571	342	2	impact	impact	NOUN
hassl-3571	342	3	of	of	ADP
hassl-3571	342	4	customer	customer	NOUN
hassl-3571	342	5	relationship	relationship	NOUN
hassl-3571	342	6	management	management	NOUN
hassl-3571	342	7	dimensions	dimension	NOUN
hassl-3571	342	8	on	on	ADP
hassl-3571	342	9	service	service	NOUN
hassl-3571	342	10	quality	quality	NOUN
hassl-3571	342	11	.	.	PUNCT
hassl-3571	343	1	polish	polish	PROPN
hassl-3571	343	2	journal	journal	PROPN
hassl-3571	343	3	of	of	ADP
hassl-3571	343	4	management	management	NOUN
hassl-3571	343	5	studies	study	NOUN
hassl-3571	343	6	,	,	PUNCT
hassl-3571	343	7	23(2	23(2	NUM
hassl-3571	343	8	)	)	PUNCT
hassl-3571	343	9	,	,	PUNCT
hassl-3571	343	10	24	24	NUM
hassl-3571	343	11	-	-	SYM
hassl-3571	343	12	41	41	NUM
hassl-3571	343	13	.	.	PUNCT
hassl-3571	344	1	https://doi.org/10.17512/pjms.2021.23.2.02	https://doi.org/10.17512/pjms.2021.23.2.02	PROPN
hassl-3571	344	2	al	al	PROPN
hassl-3571	344	3	-	-	PUNCT
hassl-3571	344	4	jaf	jaf	PROPN
hassl-3571	344	5	,	,	PUNCT
hassl-3571	344	6	w.	w.	PROPN
hassl-3571	344	7	,	,	PUNCT
hassl-3571	344	8	ahmed	ahmed	PROPN
hassl-3571	344	9	,	,	PUNCT
hassl-3571	344	10	y.	y.	PROPN
hassl-3571	344	11	,	,	PUNCT
hassl-3571	344	12	&	&	CCONJ
hassl-3571	344	13	faeq	faeq	PROPN
hassl-3571	344	14	,	,	PUNCT
hassl-3571	344	15	d.	d.	PROPN
hassl-3571	344	16	(	(	PUNCT
hassl-3571	344	17	2020	2020	NUM
hassl-3571	344	18	)	)	PUNCT
hassl-3571	344	19	.	.	PUNCT
hassl-3571	345	1	impact	impact	NOUN
hassl-3571	345	2	of	of	ADP
hassl-3571	345	3	hotel	hotel	NOUN
hassl-3571	345	4	service	service	NOUN
hassl-3571	345	5	quality	quality	NOUN
hassl-3571	345	6	on	on	ADP
hassl-3571	345	7	attracting	attract	VERB
hassl-3571	345	8	tourist	tourist	NOUN
hassl-3571	345	9	and	and	CCONJ
hassl-3571	345	10	achieving	achieve	VERB
hassl-3571	345	11	their	their	PRON
hassl-3571	345	12	loyalty	loyalty	NOUN
hassl-3571	345	13	:	:	PUNCT
hassl-3571	345	14	a	a	DET
hassl-3571	345	15	case	case	NOUN
hassl-3571	345	16	study	study	NOUN
hassl-3571	345	17	of	of	ADP
hassl-3571	345	18	hotel	hotel	NOUN
hassl-3571	345	19	industry	industry	NOUN
hassl-3571	345	20	in	in	ADP
hassl-3571	345	21	kurdistan	kurdistan	PROPN
hassl-3571	345	22	region	region	NOUN
hassl-3571	345	23	.	.	PUNCT
hassl-3571	346	1	arab	arab	PROPN
hassl-3571	346	2	journal	journal	PROPN
hassl-3571	346	3	of	of	ADP
hassl-3571	346	4	management	management	NOUN
hassl-3571	346	5	,	,	PUNCT
hassl-3571	346	6	40(4	40(4	NUM
hassl-3571	346	7	)	)	PUNCT
hassl-3571	346	8	,	,	PUNCT
hassl-3571	346	9	323	323	NUM
hassl-3571	346	10	-	-	SYM
hassl-3571	346	11	336	336	NUM
hassl-3571	346	12	.	.	PUNCT
hassl-3571	347	1	https://doi.org/10.21608/aja.2020.131064	https://doi.org/10.21608/aja.2020.131064	PROPN
hassl-3571	347	2	ali	ali	PROPN
hassl-3571	347	3	,	,	PUNCT
hassl-3571	347	4	a.	a.	NOUN
hassl-3571	347	5	m.	m.	NOUN
hassl-3571	347	6	,	,	PUNCT
hassl-3571	347	7	mohammad	mohammad	PROPN
hassl-3571	347	8	,	,	PUNCT
hassl-3571	347	9	s.	s.	PROPN
hassl-3571	347	10	a.	a.	PROPN
hassl-3571	347	11	,	,	PUNCT
hassl-3571	347	12	&	&	CCONJ
hassl-3571	347	13	ramadhan	ramadhan	PROPN
hassl-3571	347	14	,	,	PUNCT
hassl-3571	347	15	d.	d.	PROPN
hassl-3571	347	16	k.	k.	PROPN
hassl-3571	347	17	(	(	PUNCT
hassl-3571	347	18	2020	2020	NUM
hassl-3571	347	19	)	)	PUNCT
hassl-3571	347	20	.	.	PUNCT
hassl-3571	348	1	evaluating	evaluate	VERB
hassl-3571	348	2	hotel	hotel	NOUN
hassl-3571	348	3	service	service	NOUN
hassl-3571	348	4	quality	quality	NOUN
hassl-3571	348	5	:	:	PUNCT
hassl-3571	348	6	an	an	DET
hassl-3571	348	7	exploratory	exploratory	ADJ
hassl-3571	348	8	study	study	NOUN
hassl-3571	348	9	on	on	ADP
hassl-3571	348	10	the	the	DET
hassl-3571	348	11	4	4	NUM
hassl-3571	348	12	and	and	CCONJ
hassl-3571	348	13	5	5	NUM
hassl-3571	348	14	star	star	NOUN
hassl-3571	348	15	hotels	hotel	NOUN
hassl-3571	348	16	in	in	ADP
hassl-3571	348	17	erbil	erbil	PROPN
hassl-3571	348	18	and	and	CCONJ
hassl-3571	348	19	duhok	duhok	NOUN
hassl-3571	348	20	in	in	ADP
hassl-3571	348	21	kurdistan	kurdistan	PROPN
hassl-3571	348	22	-	-	PUNCT
hassl-3571	348	23	iraq	iraq	PROPN
hassl-3571	348	24	.	.	PUNCT
hassl-3571	349	1	academic	academic	ADJ
hassl-3571	349	2	journal	journal	NOUN
hassl-3571	349	3	of	of	ADP
hassl-3571	349	4	nawroz	nawroz	ADJ
hassl-3571	349	5	university	university	NOUN
hassl-3571	349	6	,	,	PUNCT
hassl-3571	349	7	9(1	9(1	NUM
hassl-3571	349	8	)	)	PUNCT
hassl-3571	349	9	,	,	PUNCT
hassl-3571	349	10	121	121	NUM
hassl-3571	349	11	-	-	SYM
hassl-3571	349	12	133	133	NUM
hassl-3571	349	13	.	.	PUNCT
hassl-3571	350	1	https://doi.org/10.25007/ajnu.v9n1a555	https://doi.org/10.25007/ajnu.v9n1a555	NOUN
hassl-3571	350	2	https://doi.org/10.17512/pjms.2021.23.2.02	https://doi.org/10.17512/pjms.2021.23.2.02	NOUN
hassl-3571	350	3	https://doi.org/10.21608/aja.2020.131064	https://doi.org/10.21608/aja.2020.131064	PROPN
hassl-3571	350	4	https://doi.org/10.25007/ajnu.v9n1a555	https://doi.org/10.25007/ajnu.v9n1a555	NOUN
hassl-3571	350	5	humanities	humanity	NOUN
hassl-3571	350	6	and	and	CCONJ
hassl-3571	350	7	social	social	ADJ
hassl-3571	350	8	sciences	science	NOUN
hassl-3571	350	9	letters	letter	NOUN
hassl-3571	350	10	,	,	PUNCT
hassl-3571	350	11	2023	2023	NUM
hassl-3571	350	12	,	,	PUNCT
hassl-3571	350	13	11(4	11(4	NUM
hassl-3571	350	14	):	):	PUNCT
hassl-3571	350	15	502	502	NUM
hassl-3571	350	16	-	-	SYM
hassl-3571	350	17	518	518	NUM
hassl-3571	350	18	516	516	NUM
hassl-3571	350	19	©	©	PROPN
hassl-3571	350	20	2023	2023	NUM
hassl-3571	350	21	conscientia	conscientia	PROPN
hassl-3571	350	22	beam	beam	PROPN
hassl-3571	350	23	.	.	PUNCT
hassl-3571	351	1	all	all	DET
hassl-3571	351	2	rights	right	NOUN
hassl-3571	351	3	reserved	reserve	VERB
hassl-3571	351	4	.	.	PUNCT
hassl-3571	352	1	ali	ali	PROPN
hassl-3571	352	2	,	,	PUNCT
hassl-3571	352	3	b.	b.	PROPN
hassl-3571	352	4	j.	j.	PROPN
hassl-3571	352	5	,	,	PUNCT
hassl-3571	352	6	gardi	gardi	PROPN
hassl-3571	352	7	,	,	PUNCT
hassl-3571	352	8	b.	b.	PROPN
hassl-3571	352	9	,	,	PUNCT
hassl-3571	352	10	othman	othman	PROPN
hassl-3571	352	11	,	,	PUNCT
hassl-3571	352	12	b.	b.	PROPN
hassl-3571	352	13	j.	j.	PROPN
hassl-3571	352	14	,	,	PUNCT
hassl-3571	352	15	ahmed	ahmed	PROPN
hassl-3571	352	16	,	,	PUNCT
hassl-3571	352	17	s.	s.	PROPN
hassl-3571	352	18	a.	a.	PROPN
hassl-3571	352	19	,	,	PUNCT
hassl-3571	352	20	ismael	ismael	PROPN
hassl-3571	352	21	,	,	PUNCT
hassl-3571	352	22	n.	n.	PROPN
hassl-3571	352	23	b.	b.	PROPN
hassl-3571	352	24	,	,	PUNCT
hassl-3571	352	25	hamza	hamza	PROPN
hassl-3571	352	26	,	,	PUNCT
hassl-3571	352	27	p.	p.	NOUN
hassl-3571	352	28	a.	a.	NOUN
hassl-3571	352	29	,	,	PUNCT
hassl-3571	352	30	.	.	PUNCT
hassl-3571	352	31	.	.	PUNCT
hassl-3571	352	32	.	.	PUNCT
hassl-3571	353	1	anwar	anwar	PROPN
hassl-3571	353	2	,	,	PUNCT
hassl-3571	353	3	g.	g.	PROPN
hassl-3571	353	4	(	(	PUNCT
hassl-3571	353	5	2021	2021	NUM
hassl-3571	353	6	)	)	PUNCT
hassl-3571	353	7	.	.	PUNCT
hassl-3571	354	1	hotel	hotel	NOUN
hassl-3571	354	2	service	service	NOUN
hassl-3571	354	3	quality	quality	NOUN
hassl-3571	354	4	:	:	PUNCT
hassl-3571	354	5	the	the	DET
hassl-3571	354	6	impact	impact	NOUN
hassl-3571	354	7	of	of	ADP
hassl-3571	354	8	service	service	NOUN
hassl-3571	354	9	quality	quality	NOUN
hassl-3571	354	10	on	on	ADP
hassl-3571	354	11	customer	customer	NOUN
hassl-3571	354	12	satisfaction	satisfaction	NOUN
hassl-3571	354	13	in	in	ADP
hassl-3571	354	14	hospitality	hospitality	NOUN
hassl-3571	354	15	.	.	PUNCT
hassl-3571	355	1	international	international	ADJ
hassl-3571	355	2	journal	journal	PROPN
hassl-3571	355	3	of	of	ADP
hassl-3571	355	4	engineering	engineering	NOUN
hassl-3571	355	5	,	,	PUNCT
hassl-3571	355	6	business	business	NOUN
hassl-3571	355	7	and	and	CCONJ
hassl-3571	355	8	management	management	NOUN
hassl-3571	355	9	,	,	PUNCT
hassl-3571	355	10	5(3	5(3	NUM
hassl-3571	355	11	)	)	PUNCT
hassl-3571	355	12	,	,	PUNCT
hassl-3571	355	13	14	14	NUM
hassl-3571	355	14	-	-	SYM
hassl-3571	355	15	28	28	NUM
hassl-3571	355	16	.	.	PUNCT
hassl-3571	356	1	https://doi.org/10.22161/ijebm.5.3.2	https://doi.org/10.22161/ijebm.5.3.2	X
hassl-3571	356	2	altaee	altaee	PROPN
hassl-3571	356	3	,	,	PUNCT
hassl-3571	356	4	h.	h.	PROPN
hassl-3571	356	5	h.	h.	PROPN
hassl-3571	356	6	a.	a.	PROPN
hassl-3571	356	7	,	,	PUNCT
hassl-3571	356	8	tofiq	tofiq	PROPN
hassl-3571	356	9	,	,	PUNCT
hassl-3571	356	10	a.	a.	NOUN
hassl-3571	356	11	m.	m.	NOUN
hassl-3571	356	12	,	,	PUNCT
hassl-3571	356	13	&	&	CCONJ
hassl-3571	356	14	jamel	jamel	PROPN
hassl-3571	356	15	,	,	PUNCT
hassl-3571	356	16	m.	m.	NOUN
hassl-3571	356	17	m.	m.	NOUN
hassl-3571	356	18	(	(	PUNCT
hassl-3571	356	19	2017	2017	NUM
hassl-3571	356	20	)	)	PUNCT
hassl-3571	356	21	.	.	PUNCT
hassl-3571	357	1	promoting	promote	VERB
hassl-3571	357	2	the	the	DET
hassl-3571	357	3	tourism	tourism	NOUN
hassl-3571	357	4	industry	industry	NOUN
hassl-3571	357	5	of	of	ADP
hassl-3571	357	6	kurdistan	kurdistan	PROPN
hassl-3571	357	7	region	region	NOUN
hassl-3571	357	8	of	of	ADP
hassl-3571	357	9	iraq	iraq	PROPN
hassl-3571	357	10	(	(	PUNCT
hassl-3571	357	11	halabja	halabja	PROPN
hassl-3571	357	12	province	province	PROPN
hassl-3571	357	13	as	as	ADP
hassl-3571	357	14	a	a	DET
hassl-3571	357	15	case	case	NOUN
hassl-3571	357	16	study	study	NOUN
hassl-3571	357	17	)	)	PUNCT
hassl-3571	357	18	.	.	PUNCT
hassl-3571	358	1	journal	journal	PROPN
hassl-3571	358	2	of	of	ADP
hassl-3571	358	3	tourism	tourism	NOUN
hassl-3571	358	4	and	and	CCONJ
hassl-3571	358	5	hospitality	hospitality	NOUN
hassl-3571	358	6	management	management	NOUN
hassl-3571	358	7	,	,	PUNCT
hassl-3571	358	8	5(1	5(1	NUM
hassl-3571	358	9	)	)	PUNCT
hassl-3571	358	10	,	,	PUNCT
hassl-3571	358	11	103	103	NUM
hassl-3571	358	12	-	-	SYM
hassl-3571	358	13	111	111	NUM
hassl-3571	358	14	.	.	PUNCT
hassl-3571	359	1	https://doi.org/10.15640/jthm.v5n1a11	https://doi.org/10.15640/jthm.v5n1a11	PROPN
hassl-3571	359	2	anwar	anwar	PROPN
hassl-3571	359	3	,	,	PUNCT
hassl-3571	359	4	k.	k.	PROPN
hassl-3571	359	5	(	(	PUNCT
hassl-3571	359	6	2017	2017	NUM
hassl-3571	359	7	)	)	PUNCT
hassl-3571	359	8	.	.	PUNCT
hassl-3571	360	1	analyzing	analyze	VERB
hassl-3571	360	2	the	the	DET
hassl-3571	360	3	conceptual	conceptual	ADJ
hassl-3571	360	4	model	model	NOUN
hassl-3571	360	5	of	of	ADP
hassl-3571	360	6	service	service	NOUN
hassl-3571	360	7	quality	quality	NOUN
hassl-3571	360	8	and	and	CCONJ
hassl-3571	360	9	its	its	PRON
hassl-3571	360	10	relationship	relationship	NOUN
hassl-3571	360	11	with	with	ADP
hassl-3571	360	12	guestsâ€	guestsâ€	NOUN
hassl-3571	360	13	™	™	ADJ
hassl-3571	360	14	satisfaction	satisfaction	NOUN
hassl-3571	360	15	:	:	PUNCT
hassl-3571	360	16	a	a	DET
hassl-3571	360	17	study	study	NOUN
hassl-3571	360	18	of	of	ADP
hassl-3571	360	19	hotels	hotel	NOUN
hassl-3571	360	20	in	in	ADP
hassl-3571	360	21	erbil	erbil	PROPN
hassl-3571	360	22	.	.	PUNCT
hassl-3571	361	1	the	the	DET
hassl-3571	361	2	international	international	ADJ
hassl-3571	361	3	journal	journal	NOUN
hassl-3571	361	4	of	of	ADP
hassl-3571	361	5	accounting	accounting	NOUN
hassl-3571	361	6	and	and	CCONJ
hassl-3571	361	7	business	business	NOUN
hassl-3571	361	8	society	society	NOUN
hassl-3571	361	9	,	,	PUNCT
hassl-3571	361	10	25(2	25(2	NUM
hassl-3571	361	11	)	)	PUNCT
hassl-3571	361	12	,	,	PUNCT
hassl-3571	361	13	1	1	NUM
hassl-3571	361	14	-	-	SYM
hassl-3571	361	15	16	16	NUM
hassl-3571	361	16	.	.	PUNCT
hassl-3571	362	1	https://doi.org/10.21776/ub.ijabs.2017.25.2.01	https://doi.org/10.21776/ub.ijabs.2017.25.2.01	ADJ
hassl-3571	362	2	bakirtzoglou	bakirtzoglou	NOUN
hassl-3571	362	3	,	,	PUNCT
hassl-3571	362	4	p.	p.	NOUN
hassl-3571	362	5	,	,	PUNCT
hassl-3571	362	6	vryoni	vryoni	ADJ
hassl-3571	362	7	,	,	PUNCT
hassl-3571	362	8	s.	s.	PROPN
hassl-3571	362	9	,	,	PUNCT
hassl-3571	362	10	&	&	CCONJ
hassl-3571	362	11	ioannou	ioannou	PROPN
hassl-3571	362	12	,	,	PUNCT
hassl-3571	362	13	p.	p.	NOUN
hassl-3571	362	14	(	(	PUNCT
hassl-3571	362	15	2018	2018	NUM
hassl-3571	362	16	)	)	PUNCT
hassl-3571	362	17	.	.	PUNCT
hassl-3571	363	1	hotel	hotel	NOUN
hassl-3571	363	2	spa	spa	NOUN
hassl-3571	363	3	managers	manager	NOUN
hassl-3571	363	4	’	’	PART
hassl-3571	363	5	perceptions	perception	NOUN
hassl-3571	363	6	of	of	ADP
hassl-3571	363	7	service	service	NOUN
hassl-3571	363	8	quality	quality	NOUN
hassl-3571	363	9	in	in	ADP
hassl-3571	363	10	greece	greece	PROPN
hassl-3571	363	11	.	.	PUNCT
hassl-3571	364	1	serbian	serbian	ADJ
hassl-3571	364	2	journal	journal	PROPN
hassl-3571	364	3	of	of	ADP
hassl-3571	364	4	management	management	NOUN
hassl-3571	364	5	,	,	PUNCT
hassl-3571	364	6	13(2	13(2	PROPN
hassl-3571	364	7	)	)	PUNCT
hassl-3571	364	8	,	,	PUNCT
hassl-3571	364	9	323	323	NUM
hassl-3571	364	10	-	-	SYM
hassl-3571	364	11	334	334	NUM
hassl-3571	364	12	.	.	PUNCT
hassl-3571	365	1	https://doi.org/10.5937/sjm13-13687	https://doi.org/10.5937/sjm13-13687	NOUN
hassl-3571	365	2	batra	batra	PROPN
hassl-3571	365	3	,	,	PUNCT
hassl-3571	365	4	d.	d.	PROPN
hassl-3571	365	5	,	,	PUNCT
hassl-3571	365	6	&	&	CCONJ
hassl-3571	365	7	dahiya	dahiya	PROPN
hassl-3571	365	8	,	,	PUNCT
hassl-3571	365	9	k.	k.	PROPN
hassl-3571	365	10	s.	s.	PROPN
hassl-3571	365	11	(	(	PUNCT
hassl-3571	365	12	2018	2018	NUM
hassl-3571	365	13	)	)	PUNCT
hassl-3571	365	14	.	.	PUNCT
hassl-3571	366	1	measuring	measure	VERB
hassl-3571	366	2	the	the	DET
hassl-3571	366	3	effect	effect	NOUN
hassl-3571	366	4	of	of	ADP
hassl-3571	366	5	demographic	demographic	ADJ
hassl-3571	366	6	variables	variable	NOUN
hassl-3571	366	7	on	on	ADP
hassl-3571	366	8	service	service	NOUN
hassl-3571	366	9	quality	quality	NOUN
hassl-3571	366	10	in	in	ADP
hassl-3571	366	11	tourism	tourism	NOUN
hassl-3571	366	12	industry	industry	NOUN
hassl-3571	366	13	.	.	PUNCT
hassl-3571	367	1	asian	asian	ADJ
hassl-3571	367	2	journal	journal	PROPN
hassl-3571	367	3	of	of	ADP
hassl-3571	367	4	management	management	NOUN
hassl-3571	367	5	,	,	PUNCT
hassl-3571	367	6	9(3	9(3	NUM
hassl-3571	367	7	)	)	PUNCT
hassl-3571	367	8	,	,	PUNCT
hassl-3571	367	9	1183	1183	NUM
hassl-3571	367	10	-	-	SYM
hassl-3571	367	11	1190	1190	NUM
hassl-3571	367	12	.	.	PUNCT
hassl-3571	368	1	https://doi.org/10.5958/2321-5763.2018.00191.9	https://doi.org/10.5958/2321-5763.2018.00191.9	PROPN
hassl-3571	368	2	beamon	beamon	PROPN
hassl-3571	368	3	,	,	PUNCT
hassl-3571	368	4	b.	b.	PROPN
hassl-3571	368	5	m.	m.	PROPN
hassl-3571	368	6	(	(	PUNCT
hassl-3571	368	7	1999	1999	NUM
hassl-3571	368	8	)	)	PUNCT
hassl-3571	368	9	.	.	PUNCT
hassl-3571	369	1	measuring	measure	VERB
hassl-3571	369	2	supply	supply	NOUN
hassl-3571	369	3	chain	chain	NOUN
hassl-3571	369	4	performance	performance	NOUN
hassl-3571	369	5	.	.	PUNCT
hassl-3571	370	1	international	international	ADJ
hassl-3571	370	2	journal	journal	PROPN
hassl-3571	370	3	of	of	ADP
hassl-3571	370	4	operations	operation	NOUN
hassl-3571	370	5	&	&	CCONJ
hassl-3571	370	6	production	production	NOUN
hassl-3571	370	7	management	management	NOUN
hassl-3571	370	8	,	,	PUNCT
hassl-3571	370	9	19(3	19(3	NUM
hassl-3571	370	10	)	)	PUNCT
hassl-3571	370	11	,	,	PUNCT
hassl-3571	370	12	275	275	NUM
hassl-3571	370	13	-	-	SYM
hassl-3571	370	14	292	292	NUM
hassl-3571	370	15	.	.	PUNCT
hassl-3571	371	1	https://doi.org/10.1108/01443579910249714	https://doi.org/10.1108/01443579910249714	ADP
hassl-3571	371	2	cetin	cetin	PROPN
hassl-3571	371	3	,	,	PUNCT
hassl-3571	371	4	g.	g.	PROPN
hassl-3571	371	5	,	,	PUNCT
hassl-3571	371	6	&	&	CCONJ
hassl-3571	371	7	walls	wall	NOUN
hassl-3571	371	8	,	,	PUNCT
hassl-3571	371	9	a.	a.	NOUN
hassl-3571	371	10	(	(	PUNCT
hassl-3571	371	11	2016	2016	NUM
hassl-3571	371	12	)	)	PUNCT
hassl-3571	371	13	.	.	PUNCT
hassl-3571	372	1	understanding	understand	VERB
hassl-3571	372	2	the	the	DET
hassl-3571	372	3	customer	customer	NOUN
hassl-3571	372	4	experiences	experience	NOUN
hassl-3571	372	5	from	from	ADP
hassl-3571	372	6	the	the	DET
hassl-3571	372	7	perspective	perspective	NOUN
hassl-3571	372	8	of	of	ADP
hassl-3571	372	9	guests	guest	NOUN
hassl-3571	372	10	and	and	CCONJ
hassl-3571	372	11	hotel	hotel	NOUN
hassl-3571	372	12	managers	manager	NOUN
hassl-3571	372	13	:	:	PUNCT
hassl-3571	372	14	empirical	empirical	ADJ
hassl-3571	372	15	findings	finding	NOUN
hassl-3571	372	16	from	from	ADP
hassl-3571	372	17	luxury	luxury	NOUN
hassl-3571	372	18	hotels	hotel	NOUN
hassl-3571	372	19	in	in	ADP
hassl-3571	372	20	istanbul	istanbul	PROPN
hassl-3571	372	21	,	,	PUNCT
hassl-3571	372	22	turkey	turkey	PROPN
hassl-3571	372	23	.	.	PUNCT
hassl-3571	373	1	journal	journal	PROPN
hassl-3571	373	2	of	of	ADP
hassl-3571	373	3	hospitality	hospitality	NOUN
hassl-3571	373	4	marketing	marketing	NOUN
hassl-3571	373	5	&	&	CCONJ
hassl-3571	373	6	management	management	NOUN
hassl-3571	373	7	,	,	PUNCT
hassl-3571	373	8	25(4	25(4	NOUN
hassl-3571	373	9	)	)	PUNCT
hassl-3571	373	10	,	,	PUNCT
hassl-3571	373	11	395424	395424	NUM
hassl-3571	373	12	.	.	PUNCT
hassl-3571	374	1	https://doi.org/10.1080/19368623.2015.1034395	https://doi.org/10.1080/19368623.2015.1034395	PUNCT
hassl-3571	375	1	esmaeilpour	esmaeilpour	NOUN
hassl-3571	375	2	,	,	PUNCT
hassl-3571	375	3	m.	m.	NOUN
hassl-3571	375	4	,	,	PUNCT
hassl-3571	375	5	&	&	CCONJ
hassl-3571	375	6	hoseini	hoseini	NOUN
hassl-3571	375	7	,	,	PUNCT
hassl-3571	375	8	m.	m.	NOUN
hassl-3571	375	9	(	(	PUNCT
hassl-3571	375	10	2017	2017	NUM
hassl-3571	375	11	)	)	PUNCT
hassl-3571	375	12	.	.	PUNCT
hassl-3571	376	1	explaining	explain	VERB
hassl-3571	376	2	the	the	DET
hassl-3571	376	3	impact	impact	NOUN
hassl-3571	376	4	of	of	ADP
hassl-3571	376	5	service	service	NOUN
hassl-3571	376	6	quality	quality	NOUN
hassl-3571	376	7	on	on	ADP
hassl-3571	376	8	identity	identity	NOUN
hassl-3571	376	9	and	and	CCONJ
hassl-3571	376	10	brand	brand	NOUN
hassl-3571	376	11	personality	personality	NOUN
hassl-3571	376	12	.	.	PUNCT
hassl-3571	377	1	polish	polish	PROPN
hassl-3571	377	2	journal	journal	PROPN
hassl-3571	377	3	of	of	ADP
hassl-3571	377	4	management	management	NOUN
hassl-3571	377	5	studies	study	NOUN
hassl-3571	377	6	,	,	PUNCT
hassl-3571	377	7	16(2	16(2	NUM
hassl-3571	377	8	)	)	PUNCT
hassl-3571	377	9	,	,	PUNCT
hassl-3571	377	10	88	88	NUM
hassl-3571	377	11	-	-	SYM
hassl-3571	377	12	98	98	NUM
hassl-3571	377	13	.	.	PUNCT
hassl-3571	378	1	https://doi.org/10.17512/pjms.2017.16.2.08	https://doi.org/10.17512/pjms.2017.16.2.08	ADJ
hassl-3571	378	2	evans	evan	NOUN
hassl-3571	378	3	,	,	PUNCT
hassl-3571	378	4	n.	n.	PROPN
hassl-3571	378	5	g.	g.	PROPN
hassl-3571	378	6	(	(	PUNCT
hassl-3571	378	7	2016	2016	NUM
hassl-3571	378	8	)	)	PUNCT
hassl-3571	378	9	.	.	PUNCT
hassl-3571	379	1	sustainable	sustainable	ADJ
hassl-3571	379	2	competitive	competitive	ADJ
hassl-3571	379	3	advantage	advantage	NOUN
hassl-3571	379	4	in	in	ADP
hassl-3571	379	5	tourism	tourism	NOUN
hassl-3571	379	6	organizations	organization	NOUN
hassl-3571	379	7	:	:	PUNCT
hassl-3571	379	8	a	a	DET
hassl-3571	379	9	strategic	strategic	ADJ
hassl-3571	379	10	model	model	NOUN
hassl-3571	379	11	applying	apply	VERB
hassl-3571	379	12	service	service	NOUN
hassl-3571	379	13	dominant	dominant	ADJ
hassl-3571	379	14	logic	logic	NOUN
hassl-3571	379	15	and	and	CCONJ
hassl-3571	379	16	tourism	tourism	NOUN
hassl-3571	379	17	's	's	PART
hassl-3571	379	18	defining	define	VERB
hassl-3571	379	19	characteristics	characteristic	NOUN
hassl-3571	379	20	.	.	PUNCT
hassl-3571	380	1	tourism	tourism	NOUN
hassl-3571	380	2	management	management	NOUN
hassl-3571	380	3	perspectives	perspective	NOUN
hassl-3571	380	4	,	,	PUNCT
hassl-3571	380	5	18	18	NUM
hassl-3571	380	6	,	,	PUNCT
hassl-3571	380	7	14	14	NUM
hassl-3571	380	8	-	-	SYM
hassl-3571	380	9	25	25	NUM
hassl-3571	380	10	.	.	PUNCT
hassl-3571	381	1	https://doi.org/10.1016/j.tmp.2015.12.015	https://doi.org/10.1016/j.tmp.2015.12.015	PROPN
hassl-3571	381	2	fornell	fornell	PROPN
hassl-3571	381	3	,	,	PUNCT
hassl-3571	381	4	c.	c.	PROPN
hassl-3571	381	5	,	,	PUNCT
hassl-3571	381	6	&	&	CCONJ
hassl-3571	381	7	larcker	larcker	PROPN
hassl-3571	381	8	,	,	PUNCT
hassl-3571	381	9	d.	d.	PROPN
hassl-3571	381	10	f.	f.	PROPN
hassl-3571	381	11	(	(	PUNCT
hassl-3571	381	12	1981	1981	NUM
hassl-3571	381	13	)	)	PUNCT
hassl-3571	381	14	.	.	PUNCT
hassl-3571	382	1	evaluating	evaluate	VERB
hassl-3571	382	2	structural	structural	ADJ
hassl-3571	382	3	equation	equation	NOUN
hassl-3571	382	4	models	model	NOUN
hassl-3571	382	5	with	with	ADP
hassl-3571	382	6	unobservable	unobservable	ADJ
hassl-3571	382	7	variables	variable	NOUN
hassl-3571	382	8	and	and	CCONJ
hassl-3571	382	9	measurement	measurement	NOUN
hassl-3571	382	10	error	error	NOUN
hassl-3571	382	11	.	.	PUNCT
hassl-3571	383	1	journal	journal	NOUN
hassl-3571	383	2	of	of	ADP
hassl-3571	383	3	marketing	marketing	NOUN
hassl-3571	383	4	research	research	NOUN
hassl-3571	383	5	,	,	PUNCT
hassl-3571	383	6	18(1	18(1	NUM
hassl-3571	383	7	)	)	PUNCT
hassl-3571	383	8	,	,	PUNCT
hassl-3571	383	9	39	39	NUM
hassl-3571	383	10	-	-	SYM
hassl-3571	383	11	50	50	NUM
hassl-3571	383	12	.	.	PUNCT
hassl-3571	384	1	https://doi.org/10.1177/002224378101800104	https://doi.org/10.1177/002224378101800104	NOUN
hassl-3571	385	1	fuller	full	ADJ
hassl-3571	385	2	,	,	PUNCT
hassl-3571	385	3	c.	c.	PROPN
hassl-3571	385	4	m.	m.	NOUN
hassl-3571	385	5	,	,	PUNCT
hassl-3571	385	6	simmering	simmering	NOUN
hassl-3571	385	7	,	,	PUNCT
hassl-3571	385	8	m.	m.	NOUN
hassl-3571	385	9	j.	j.	PROPN
hassl-3571	385	10	,	,	PUNCT
hassl-3571	385	11	atinc	atinc	PROPN
hassl-3571	385	12	,	,	PUNCT
hassl-3571	385	13	g.	g.	PROPN
hassl-3571	385	14	,	,	PUNCT
hassl-3571	385	15	atinc	atinc	PROPN
hassl-3571	385	16	,	,	PUNCT
hassl-3571	385	17	y.	y.	PROPN
hassl-3571	385	18	,	,	PUNCT
hassl-3571	385	19	&	&	CCONJ
hassl-3571	385	20	babin	babin	PROPN
hassl-3571	385	21	,	,	PUNCT
hassl-3571	385	22	b.	b.	PROPN
hassl-3571	385	23	j.	j.	PROPN
hassl-3571	385	24	(	(	PUNCT
hassl-3571	385	25	2016	2016	NUM
hassl-3571	385	26	)	)	PUNCT
hassl-3571	385	27	.	.	PUNCT
hassl-3571	386	1	common	common	ADJ
hassl-3571	386	2	methods	method	NOUN
hassl-3571	386	3	variance	variance	NOUN
hassl-3571	386	4	detection	detection	NOUN
hassl-3571	386	5	in	in	ADP
hassl-3571	386	6	business	business	NOUN
hassl-3571	386	7	research	research	NOUN
hassl-3571	386	8	.	.	PUNCT
hassl-3571	387	1	journal	journal	NOUN
hassl-3571	387	2	of	of	ADP
hassl-3571	387	3	business	business	NOUN
hassl-3571	387	4	research	research	NOUN
hassl-3571	387	5	,	,	PUNCT
hassl-3571	387	6	69(8	69(8	ADV
hassl-3571	387	7	)	)	PUNCT
hassl-3571	387	8	,	,	PUNCT
hassl-3571	387	9	3192	3192	NUM
hassl-3571	387	10	-	-	SYM
hassl-3571	387	11	3198	3198	NUM
hassl-3571	387	12	.	.	PUNCT
hassl-3571	388	1	https://doi.org/10.1016/j.jbusres.2015.12.008	https://doi.org/10.1016/j.jbusres.2015.12.008	NOUN
hassl-3571	388	2	george	george	PROPN
hassl-3571	388	3	,	,	PUNCT
hassl-3571	388	4	d.	d.	PROPN
hassl-3571	388	5	,	,	PUNCT
hassl-3571	388	6	&	&	CCONJ
hassl-3571	388	7	mallery	mallery	PROPN
hassl-3571	388	8	,	,	PUNCT
hassl-3571	388	9	p.	p.	NOUN
hassl-3571	388	10	(	(	PUNCT
hassl-3571	388	11	2016	2016	NUM
hassl-3571	388	12	)	)	PUNCT
hassl-3571	388	13	.	.	PUNCT
hassl-3571	389	1	ibm	ibm	PROPN
hassl-3571	389	2	spss	spss	PROPN
hassl-3571	389	3	statistics	statistic	NOUN
hassl-3571	389	4	27	27	NUM
hassl-3571	389	5	step	step	NOUN
hassl-3571	389	6	by	by	ADP
hassl-3571	389	7	step	step	NOUN
hassl-3571	389	8	:	:	PUNCT
hassl-3571	389	9	a	a	DET
hassl-3571	389	10	simple	simple	ADJ
hassl-3571	389	11	guide	guide	NOUN
hassl-3571	389	12	and	and	CCONJ
hassl-3571	389	13	reference	reference	NOUN
hassl-3571	389	14	(	(	PUNCT
hassl-3571	389	15	17th	17th	NOUN
hassl-3571	389	16	ed	ed	NOUN
hassl-3571	389	17	.	.	PUNCT
hassl-3571	389	18	)	)	PUNCT
hassl-3571	389	19	.	.	PUNCT
hassl-3571	390	1	new	new	PROPN
hassl-3571	390	2	york	york	PROPN
hassl-3571	390	3	:	:	PUNCT
hassl-3571	391	1	routledge	routledge	PROPN
hassl-3571	391	2	.	.	PUNCT
hassl-3571	391	3	ghareb	ghareb	PROPN
hassl-3571	391	4	,	,	PUNCT
hassl-3571	391	5	m.	m.	NOUN
hassl-3571	391	6	i.	i.	PROPN
hassl-3571	391	7	(	(	PUNCT
hassl-3571	391	8	2018	2018	NUM
hassl-3571	391	9	)	)	PUNCT
hassl-3571	391	10	.	.	PUNCT
hassl-3571	392	1	information	information	NOUN
hassl-3571	392	2	technology	technology	NOUN
hassl-3571	392	3	roles	role	VERB
hassl-3571	392	4	in	in	ADP
hassl-3571	392	5	crisis	crisis	NOUN
hassl-3571	392	6	management	management	NOUN
hassl-3571	392	7	:	:	PUNCT
hassl-3571	392	8	a	a	DET
hassl-3571	392	9	case	case	NOUN
hassl-3571	392	10	study	study	NOUN
hassl-3571	392	11	in	in	ADP
hassl-3571	392	12	kurdistan	kurdistan	PROPN
hassl-3571	392	13	region	region	NOUN
hassl-3571	392	14	government	government	NOUN
hassl-3571	392	15	.	.	PUNCT
hassl-3571	393	1	international	international	ADJ
hassl-3571	393	2	journal	journal	PROPN
hassl-3571	393	3	of	of	ADP
hassl-3571	393	4	computer	computer	NOUN
hassl-3571	393	5	engineering	engineering	NOUN
hassl-3571	393	6	and	and	CCONJ
hassl-3571	393	7	information	information	NOUN
hassl-3571	393	8	technology	technology	NOUN
hassl-3571	393	9	,	,	PUNCT
hassl-3571	393	10	10(5	10(5	NUM
hassl-3571	393	11	)	)	PUNCT
hassl-3571	393	12	,	,	PUNCT
hassl-3571	393	13	71	71	NUM
hassl-3571	393	14	-	-	SYM
hassl-3571	393	15	78	78	NUM
hassl-3571	393	16	.	.	PUNCT
hassl-3571	394	1	goss	goss	PROPN
hassl-3571	394	2	-	-	PUNCT
hassl-3571	394	3	sampson	sampson	PROPN
hassl-3571	394	4	,	,	PUNCT
hassl-3571	394	5	m.	m.	NOUN
hassl-3571	394	6	(	(	PUNCT
hassl-3571	394	7	2019	2019	NUM
hassl-3571	394	8	)	)	PUNCT
hassl-3571	394	9	.	.	PUNCT
hassl-3571	395	1	statistical	statistical	ADJ
hassl-3571	395	2	analysis	analysis	NOUN
hassl-3571	395	3	in	in	ADP
hassl-3571	395	4	jasp	jasp	NOUN
hassl-3571	395	5	:	:	PUNCT
hassl-3571	395	6	a	a	DET
hassl-3571	395	7	guide	guide	NOUN
hassl-3571	395	8	for	for	ADP
hassl-3571	395	9	students	student	NOUN
hassl-3571	395	10	.	.	PUNCT
hassl-3571	396	1	retrieved	retrieve	VERB
hassl-3571	396	2	from	from	ADP
hassl-3571	396	3	https://gala.gre.ac.uk/id/eprint/25585/	https://gala.gre.ac.uk/id/eprint/25585/	PROPN
hassl-3571	396	4	gupta	gupta	PROPN
hassl-3571	396	5	,	,	PUNCT
hassl-3571	396	6	a.	a.	NOUN
hassl-3571	396	7	,	,	PUNCT
hassl-3571	396	8	singh	singh	PROPN
hassl-3571	396	9	,	,	PUNCT
hassl-3571	396	10	r.	r.	PROPN
hassl-3571	396	11	k.	k.	PROPN
hassl-3571	396	12	,	,	PUNCT
hassl-3571	396	13	&	&	CCONJ
hassl-3571	396	14	suri	suri	PROPN
hassl-3571	396	15	,	,	PUNCT
hassl-3571	396	16	p.	p.	NOUN
hassl-3571	396	17	(	(	PUNCT
hassl-3571	396	18	2018	2018	NUM
hassl-3571	396	19	)	)	PUNCT
hassl-3571	396	20	.	.	PUNCT
hassl-3571	397	1	sustainable	sustainable	ADJ
hassl-3571	397	2	service	service	NOUN
hassl-3571	397	3	quality	quality	NOUN
hassl-3571	397	4	management	management	NOUN
hassl-3571	397	5	by	by	ADP
hassl-3571	397	6	logistics	logistic	NOUN
hassl-3571	397	7	service	service	NOUN
hassl-3571	397	8	providers	provider	NOUN
hassl-3571	397	9	:	:	PUNCT
hassl-3571	397	10	an	an	DET
hassl-3571	397	11	indian	indian	ADJ
hassl-3571	397	12	perspective	perspective	NOUN
hassl-3571	397	13	.	.	PUNCT
hassl-3571	398	1	global	global	ADJ
hassl-3571	398	2	business	business	PROPN
hassl-3571	398	3	review	review	PROPN
hassl-3571	398	4	,	,	PUNCT
hassl-3571	398	5	19(3_suppl	19(3_suppl	NUM
hassl-3571	398	6	)	)	PUNCT
hassl-3571	398	7	,	,	PUNCT
hassl-3571	398	8	s130	s130	PROPN
hassl-3571	398	9	-	-	PUNCT
hassl-3571	398	10	s150	s150	PROPN
hassl-3571	398	11	.	.	PUNCT
hassl-3571	399	1	https://doi.org/10.1177/0972150918758098	https://doi.org/10.1177/0972150918758098	X
hassl-3571	399	2	hair	hair	NOUN
hassl-3571	399	3	,	,	PUNCT
hassl-3571	399	4	j.	j.	PROPN
hassl-3571	399	5	f.	f.	PROPN
hassl-3571	399	6	,	,	PUNCT
hassl-3571	399	7	hult	hult	PROPN
hassl-3571	399	8	,	,	PUNCT
hassl-3571	399	9	g.	g.	PROPN
hassl-3571	399	10	t.	t.	PROPN
hassl-3571	399	11	m.	m.	PROPN
hassl-3571	399	12	,	,	PUNCT
hassl-3571	399	13	ringle	ringle	PROPN
hassl-3571	399	14	,	,	PUNCT
hassl-3571	399	15	c.	c.	PROPN
hassl-3571	399	16	m.	m.	PROPN
hassl-3571	399	17	,	,	PUNCT
hassl-3571	399	18	&	&	CCONJ
hassl-3571	399	19	sarstedt	sarstedt	NOUN
hassl-3571	399	20	,	,	PUNCT
hassl-3571	399	21	m.	m.	NOUN
hassl-3571	399	22	(	(	PUNCT
hassl-3571	399	23	2014	2014	NUM
hassl-3571	399	24	)	)	PUNCT
hassl-3571	399	25	.	.	PUNCT
hassl-3571	400	1	a	a	DET
hassl-3571	400	2	primer	primer	NOUN
hassl-3571	400	3	on	on	ADP
hassl-3571	400	4	partial	partial	ADJ
hassl-3571	400	5	least	least	ADJ
hassl-3571	400	6	squares	square	NOUN
hassl-3571	400	7	structural	structural	ADJ
hassl-3571	400	8	equation	equation	NOUN
hassl-3571	400	9	modeling	modeling	NOUN
hassl-3571	400	10	(	(	PUNCT
hassl-3571	400	11	pls	pls	INTJ
hassl-3571	400	12	sem	sem	PROPN
hassl-3571	400	13	)	)	PUNCT
hassl-3571	400	14	.	.	PUNCT
hassl-3571	401	1	thousand	thousand	NUM
hassl-3571	401	2	oaks	oak	NOUN
hassl-3571	401	3	,	,	PUNCT
hassl-3571	401	4	ca	can	AUX
hassl-3571	401	5	:	:	PUNCT
hassl-3571	401	6	sage	sage	VERB
hassl-3571	401	7	publications	publication	NOUN
hassl-3571	401	8	.	.	PUNCT
hassl-3571	402	1	hair	hair	NOUN
hassl-3571	402	2	,	,	PUNCT
hassl-3571	402	3	j.	j.	PROPN
hassl-3571	402	4	f.	f.	PROPN
hassl-3571	402	5	,	,	PUNCT
hassl-3571	402	6	hult	hult	PROPN
hassl-3571	402	7	,	,	PUNCT
hassl-3571	402	8	g.	g.	PROPN
hassl-3571	402	9	t.	t.	PROPN
hassl-3571	402	10	m.	m.	PROPN
hassl-3571	402	11	,	,	PUNCT
hassl-3571	402	12	ringle	ringle	PROPN
hassl-3571	402	13	,	,	PUNCT
hassl-3571	402	14	c.	c.	PROPN
hassl-3571	402	15	m.	m.	NOUN
hassl-3571	402	16	,	,	PUNCT
hassl-3571	402	17	sarstedt	sarstedt	NOUN
hassl-3571	402	18	,	,	PUNCT
hassl-3571	402	19	m.	m.	NOUN
hassl-3571	402	20	,	,	PUNCT
hassl-3571	402	21	danks	danks	PROPN
hassl-3571	402	22	,	,	PUNCT
hassl-3571	402	23	n.	n.	PROPN
hassl-3571	402	24	p.	p.	PROPN
hassl-3571	402	25	,	,	PUNCT
hassl-3571	402	26	&	&	CCONJ
hassl-3571	402	27	ray	ray	PROPN
hassl-3571	402	28	,	,	PUNCT
hassl-3571	402	29	s.	s.	PROPN
hassl-3571	402	30	(	(	PUNCT
hassl-3571	402	31	2021	2021	NUM
hassl-3571	402	32	)	)	PUNCT
hassl-3571	402	33	.	.	PUNCT
hassl-3571	403	1	partial	partial	ADJ
hassl-3571	403	2	least	least	ADJ
hassl-3571	403	3	squares	square	VERB
hassl-3571	403	4	structural	structural	ADJ
hassl-3571	403	5	equation	equation	NOUN
hassl-3571	403	6	modeling	modeling	NOUN
hassl-3571	403	7	(	(	PUNCT
hassl-3571	403	8	pls	pls	INTJ
hassl-3571	403	9	-	-	PUNCT
hassl-3571	403	10	sem	sem	NOUN
hassl-3571	403	11	)	)	PUNCT
hassl-3571	403	12	using	use	VERB
hassl-3571	403	13	r.	r.	PROPN
hassl-3571	403	14	new	new	PROPN
hassl-3571	403	15	york	york	PROPN
hassl-3571	403	16	:	:	PUNCT
hassl-3571	403	17	springer	springer	NOUN
hassl-3571	403	18	nature	nature	NOUN
hassl-3571	403	19	.	.	PUNCT
hassl-3571	404	1	hair	hair	NOUN
hassl-3571	404	2	,	,	PUNCT
hassl-3571	404	3	j.	j.	PROPN
hassl-3571	404	4	f.	f.	PROPN
hassl-3571	404	5	,	,	PUNCT
hassl-3571	404	6	risher	risher	ADV
hassl-3571	404	7	,	,	PUNCT
hassl-3571	404	8	j.	j.	PROPN
hassl-3571	404	9	j.	j.	PROPN
hassl-3571	404	10	,	,	PUNCT
hassl-3571	404	11	sarstedt	sarstedt	NOUN
hassl-3571	404	12	,	,	PUNCT
hassl-3571	404	13	m.	m.	NOUN
hassl-3571	404	14	,	,	PUNCT
hassl-3571	404	15	&	&	CCONJ
hassl-3571	404	16	ringle	ringle	PROPN
hassl-3571	404	17	,	,	PUNCT
hassl-3571	404	18	c.	c.	PROPN
hassl-3571	404	19	m.	m.	NOUN
hassl-3571	404	20	(	(	PUNCT
hassl-3571	404	21	2019	2019	NUM
hassl-3571	404	22	)	)	PUNCT
hassl-3571	404	23	.	.	PUNCT
hassl-3571	405	1	when	when	SCONJ
hassl-3571	405	2	to	to	PART
hassl-3571	405	3	use	use	VERB
hassl-3571	405	4	and	and	CCONJ
hassl-3571	405	5	how	how	SCONJ
hassl-3571	405	6	to	to	PART
hassl-3571	405	7	report	report	VERB
hassl-3571	405	8	the	the	DET
hassl-3571	405	9	results	result	NOUN
hassl-3571	405	10	of	of	ADP
hassl-3571	405	11	pls	pls	NOUN
hassl-3571	405	12	-	-	PUNCT
hassl-3571	405	13	sem	sem	NOUN
hassl-3571	405	14	.	.	PUNCT
hassl-3571	406	1	european	european	PROPN
hassl-3571	406	2	business	business	PROPN
hassl-3571	406	3	review	review	PROPN
hassl-3571	406	4	,	,	PUNCT
hassl-3571	406	5	31(1	31(1	NUM
hassl-3571	406	6	)	)	PUNCT
hassl-3571	406	7	,	,	PUNCT
hassl-3571	406	8	2	2	NUM
hassl-3571	406	9	-	-	SYM
hassl-3571	406	10	24	24	NUM
hassl-3571	406	11	.	.	PUNCT
hassl-3571	407	1	https://doi.org/10.1108/ebr-11-2018-0203	https://doi.org/10.1108/ebr-11-2018-0203	PROPN
hassl-3571	407	2	hair	hair	NOUN
hassl-3571	407	3	,	,	PUNCT
hassl-3571	407	4	j.	j.	PROPN
hassl-3571	407	5	j.	j.	PROPN
hassl-3571	407	6	f.	f.	PROPN
hassl-3571	407	7	,	,	PUNCT
hassl-3571	407	8	howard	howard	PROPN
hassl-3571	407	9	,	,	PUNCT
hassl-3571	407	10	m.	m.	PROPN
hassl-3571	407	11	c.	c.	PROPN
hassl-3571	407	12	,	,	PUNCT
hassl-3571	407	13	&	&	CCONJ
hassl-3571	407	14	nitzl	nitzl	PROPN
hassl-3571	407	15	,	,	PUNCT
hassl-3571	407	16	c.	c.	PROPN
hassl-3571	407	17	(	(	PUNCT
hassl-3571	407	18	2020	2020	NUM
hassl-3571	407	19	)	)	PUNCT
hassl-3571	407	20	.	.	PUNCT
hassl-3571	408	1	assessing	assess	VERB
hassl-3571	408	2	measurement	measurement	NOUN
hassl-3571	408	3	model	model	NOUN
hassl-3571	408	4	quality	quality	NOUN
hassl-3571	408	5	in	in	ADP
hassl-3571	408	6	pls	pls	NOUN
hassl-3571	408	7	-	-	PUNCT
hassl-3571	408	8	sem	sem	NOUN
hassl-3571	408	9	using	use	VERB
hassl-3571	408	10	confirmatory	confirmatory	ADJ
hassl-3571	408	11	composite	composite	ADJ
hassl-3571	408	12	analysis	analysis	NOUN
hassl-3571	408	13	.	.	PUNCT
hassl-3571	409	1	journal	journal	PROPN
hassl-3571	409	2	of	of	ADP
hassl-3571	409	3	business	business	NOUN
hassl-3571	409	4	research	research	NOUN
hassl-3571	409	5	,	,	PUNCT
hassl-3571	409	6	109	109	NUM
hassl-3571	409	7	,	,	PUNCT
hassl-3571	409	8	101	101	NUM
hassl-3571	409	9	-	-	SYM
hassl-3571	409	10	110	110	NUM
hassl-3571	409	11	.	.	PUNCT
hassl-3571	410	1	https://doi.org/10.1016/j.jbusres.2019.11.069	https://doi.org/10.1016/j.jbusres.2019.11.069	PROPN
hassl-3571	410	2	hassan	hassan	PROPN
hassl-3571	410	3	,	,	PUNCT
hassl-3571	410	4	a.	a.	PROPN
hassl-3571	410	5	r.	r.	PROPN
hassl-3571	410	6	,	,	PUNCT
hassl-3571	410	7	mustafa	mustafa	PROPN
hassl-3571	410	8	,	,	PUNCT
hassl-3571	410	9	h.	h.	PROPN
hassl-3571	410	10	a.	a.	PROPN
hassl-3571	410	11	,	,	PUNCT
hassl-3571	410	12	&	&	CCONJ
hassl-3571	410	13	ismael	ismael	PROPN
hassl-3571	410	14	,	,	PUNCT
hassl-3571	410	15	g.	g.	PROPN
hassl-3571	410	16	a.	a.	PROPN
hassl-3571	410	17	(	(	PUNCT
hassl-3571	410	18	2020	2020	NUM
hassl-3571	410	19	)	)	PUNCT
hassl-3571	410	20	.	.	PUNCT
hassl-3571	411	1	the	the	DET
hassl-3571	411	2	impact	impact	NOUN
hassl-3571	411	3	of	of	ADP
hassl-3571	411	4	tourism	tourism	NOUN
hassl-3571	411	5	service	service	NOUN
hassl-3571	411	6	quality	quality	NOUN
hassl-3571	411	7	in	in	ADP
hassl-3571	411	8	improving	improve	VERB
hassl-3571	411	9	mental	mental	ADJ
hassl-3571	411	10	imagery	imagery	NOUN
hassl-3571	411	11	:	:	PUNCT
hassl-3571	411	12	a	a	DET
hassl-3571	411	13	study	study	NOUN
hassl-3571	411	14	of	of	ADP
hassl-3571	411	15	tourism	tourism	NOUN
hassl-3571	411	16	companies	company	NOUN
hassl-3571	411	17	in	in	ADP
hassl-3571	411	18	erbil	erbil	PROPN
hassl-3571	411	19	,	,	PUNCT
hassl-3571	411	20	kurdistan	kurdistan	ADJ
hassl-3571	411	21	region	region	NOUN
hassl-3571	411	22	of	of	ADP
hassl-3571	411	23	iraq	iraq	PROPN
hassl-3571	411	24	.	.	PUNCT
hassl-3571	412	1	international	international	ADJ
hassl-3571	412	2	journal	journal	PROPN
hassl-3571	412	3	of	of	ADP
hassl-3571	412	4	psychosocial	psychosocial	ADJ
hassl-3571	412	5	rehabilitation	rehabilitation	NOUN
hassl-3571	412	6	,	,	PUNCT
hassl-3571	412	7	24(05	24(05	NUM
hassl-3571	412	8	)	)	PUNCT
hassl-3571	412	9	,	,	PUNCT
hassl-3571	412	10	2889	2889	NUM
hassl-3571	412	11	-	-	SYM
hassl-3571	412	12	2900	2900	NUM
hassl-3571	412	13	.	.	PUNCT
hassl-3571	413	1	https://doi.org/10.37200/ijpr/v24i5/pr201994	https://doi.org/10.37200/ijpr/v24i5/pr201994	PROPN
hassl-3571	413	2	https://doi.org/10.22161/ijebm.5.3.2	https://doi.org/10.22161/ijebm.5.3.2	NOUN
hassl-3571	413	3	https://doi.org/10.15640/jthm.v5n1a11	https://doi.org/10.15640/jthm.v5n1a11	X
hassl-3571	414	1	https://doi.org/10.21776/ub.ijabs.2017.25.2.01	https://doi.org/10.21776/ub.ijabs.2017.25.2.01	ADJ
hassl-3571	414	2	https://doi.org/10.5937/sjm13-13687	https://doi.org/10.5937/sjm13-13687	NOUN
hassl-3571	414	3	https://doi.org/10.5958/2321-5763.2018.00191.9	https://doi.org/10.5958/2321-5763.2018.00191.9	NOUN
hassl-3571	414	4	https://doi.org/10.1108/01443579910249714	https://doi.org/10.1108/01443579910249714	ADP
hassl-3571	414	5	https://doi.org/10.1080/19368623.2015.1034395	https://doi.org/10.1080/19368623.2015.1034395	PROPN
hassl-3571	414	6	https://doi.org/10.17512/pjms.2017.16.2.08	https://doi.org/10.17512/pjms.2017.16.2.08	ADJ
hassl-3571	414	7	https://doi.org/10.1016/j.tmp.2015.12.015	https://doi.org/10.1016/j.tmp.2015.12.015	NOUN
hassl-3571	414	8	https://doi.org/10.1177/002224378101800104	https://doi.org/10.1177/002224378101800104	NOUN
hassl-3571	415	1	https://doi.org/10.1016/j.jbusres.2015.12.008	https://doi.org/10.1016/j.jbusres.2015.12.008	NOUN
hassl-3571	415	2	https://gala.gre.ac.uk/id/eprint/25585/	https://gala.gre.ac.uk/id/eprint/25585/	NOUN
hassl-3571	415	3	https://doi.org/10.1177/0972150918758098	https://doi.org/10.1177/0972150918758098	PROPN
hassl-3571	415	4	https://doi.org/10.1108/ebr-11-2018-0203	https://doi.org/10.1108/ebr-11-2018-0203	PROPN
hassl-3571	415	5	https://doi.org/10.1016/j.jbusres.2019.11.069	https://doi.org/10.1016/j.jbusres.2019.11.069	PROPN
hassl-3571	415	6	https://doi.org/10.37200/ijpr/v24i5/pr201994	https://doi.org/10.37200/ijpr/v24i5/pr201994	PRON
hassl-3571	415	7	humanities	humanity	NOUN
hassl-3571	415	8	and	and	CCONJ
hassl-3571	415	9	social	social	ADJ
hassl-3571	415	10	sciences	science	NOUN
hassl-3571	415	11	letters	letter	NOUN
hassl-3571	415	12	,	,	PUNCT
hassl-3571	415	13	2023	2023	NUM
hassl-3571	415	14	,	,	PUNCT
hassl-3571	415	15	11(4	11(4	NUM
hassl-3571	415	16	):	):	PUNCT
hassl-3571	415	17	502	502	NUM
hassl-3571	415	18	-	-	SYM
hassl-3571	415	19	518	518	NUM
hassl-3571	415	20	517	517	NUM
hassl-3571	415	21	©	©	PROPN
hassl-3571	415	22	2023	2023	NUM
hassl-3571	415	23	conscientia	conscientia	PROPN
hassl-3571	415	24	beam	beam	PROPN
hassl-3571	415	25	.	.	PUNCT
hassl-3571	416	1	all	all	DET
hassl-3571	416	2	rights	right	NOUN
hassl-3571	416	3	reserved	reserve	VERB
hassl-3571	416	4	.	.	PUNCT
hassl-3571	417	1	hossain	hossain	PROPN
hassl-3571	417	2	,	,	PUNCT
hassl-3571	417	3	m.	m.	PROPN
hassl-3571	417	4	s.	s.	PROPN
hassl-3571	417	5	,	,	PUNCT
hassl-3571	417	6	kannan	kannan	PROPN
hassl-3571	417	7	,	,	PUNCT
hassl-3571	417	8	s.	s.	PROPN
hassl-3571	417	9	n.	n.	PROPN
hassl-3571	417	10	,	,	PUNCT
hassl-3571	417	11	&	&	CCONJ
hassl-3571	417	12	raman	raman	PROPN
hassl-3571	417	13	nair	nair	PROPN
hassl-3571	417	14	,	,	PUNCT
hassl-3571	417	15	s.	s.	PROPN
hassl-3571	417	16	k.	k.	PROPN
hassl-3571	417	17	k.	k.	PROPN
hassl-3571	417	18	(	(	PUNCT
hassl-3571	417	19	2021	2021	NUM
hassl-3571	417	20	)	)	PUNCT
hassl-3571	417	21	.	.	PUNCT
hassl-3571	418	1	factors	factor	NOUN
hassl-3571	418	2	influencing	influence	VERB
hassl-3571	418	3	sustainable	sustainable	ADJ
hassl-3571	418	4	competitive	competitive	ADJ
hassl-3571	418	5	advantage	advantage	NOUN
hassl-3571	418	6	in	in	ADP
hassl-3571	418	7	the	the	DET
hassl-3571	418	8	hospitality	hospitality	NOUN
hassl-3571	418	9	industry	industry	NOUN
hassl-3571	418	10	.	.	PUNCT
hassl-3571	419	1	journal	journal	NOUN
hassl-3571	419	2	of	of	ADP
hassl-3571	419	3	quality	quality	NOUN
hassl-3571	419	4	assurance	assurance	NOUN
hassl-3571	419	5	in	in	ADP
hassl-3571	419	6	hospitality	hospitality	NOUN
hassl-3571	419	7	&	&	CCONJ
hassl-3571	419	8	tourism	tourism	NOUN
hassl-3571	419	9	,	,	PUNCT
hassl-3571	419	10	22(6	22(6	NUM
hassl-3571	419	11	)	)	PUNCT
hassl-3571	419	12	,	,	PUNCT
hassl-3571	419	13	679	679	NUM
hassl-3571	419	14	-	-	SYM
hassl-3571	419	15	710	710	NUM
hassl-3571	419	16	.	.	PUNCT
hassl-3571	420	1	https://doi.org/10.1080/1528008x.2020.1837049	https://doi.org/10.1080/1528008x.2020.1837049	X
hassl-3571	420	2	hussain	hussain	PROPN
hassl-3571	420	3	,	,	PUNCT
hassl-3571	420	4	a.	a.	PROPN
hassl-3571	420	5	,	,	PUNCT
hassl-3571	420	6	bilal	bilal	PROPN
hassl-3571	420	7	,	,	PUNCT
hassl-3571	420	8	m.	m.	NOUN
hassl-3571	420	9	,	,	PUNCT
hassl-3571	420	10	&	&	CCONJ
hassl-3571	420	11	shabbir	shabbir	PROPN
hassl-3571	420	12	,	,	PUNCT
hassl-3571	420	13	s.	s.	PROPN
hassl-3571	420	14	(	(	PUNCT
hassl-3571	420	15	2021	2021	NUM
hassl-3571	420	16	)	)	PUNCT
hassl-3571	420	17	.	.	PUNCT
hassl-3571	421	1	the	the	DET
hassl-3571	421	2	mediating	mediate	VERB
hassl-3571	421	3	role	role	NOUN
hassl-3571	421	4	of	of	ADP
hassl-3571	421	5	mobile	mobile	ADJ
hassl-3571	421	6	banking	banking	NOUN
hassl-3571	421	7	between	between	ADP
hassl-3571	421	8	service	service	NOUN
hassl-3571	421	9	quality	quality	NOUN
hassl-3571	421	10	and	and	CCONJ
hassl-3571	421	11	adaptive	adaptive	ADJ
hassl-3571	421	12	performance	performance	NOUN
hassl-3571	421	13	of	of	ADP
hassl-3571	421	14	managers	manager	NOUN
hassl-3571	421	15	in	in	ADP
hassl-3571	421	16	smes	sme	NOUN
hassl-3571	421	17	.	.	PUNCT
hassl-3571	422	1	bulletin	bulletin	NOUN
hassl-3571	422	2	of	of	ADP
hassl-3571	422	3	business	business	NOUN
hassl-3571	422	4	and	and	CCONJ
hassl-3571	422	5	economics	economic	NOUN
hassl-3571	422	6	,	,	PUNCT
hassl-3571	422	7	10(2	10(2	NUM
hassl-3571	422	8	)	)	PUNCT
hassl-3571	422	9	,	,	PUNCT
hassl-3571	422	10	136	136	NUM
hassl-3571	422	11	-	-	SYM
hassl-3571	422	12	146	146	NUM
hassl-3571	422	13	.	.	PUNCT
hassl-3571	423	1	indah	indah	PROPN
hassl-3571	423	2	,	,	PUNCT
hassl-3571	423	3	r.	r.	PROPN
hassl-3571	423	4	,	,	PUNCT
hassl-3571	423	5	sarwoko	sarwoko	PROPN
hassl-3571	423	6	,	,	PUNCT
hassl-3571	423	7	e.	e.	PROPN
hassl-3571	423	8	,	,	PUNCT
hassl-3571	423	9	arief	arief	NOUN
hassl-3571	423	10	,	,	PUNCT
hassl-3571	423	11	m.	m.	NOUN
hassl-3571	423	12	,	,	PUNCT
hassl-3571	423	13	&	&	CCONJ
hassl-3571	423	14	nurdiana	nurdiana	PROPN
hassl-3571	423	15	,	,	PUNCT
hassl-3571	423	16	i.	i.	NOUN
hassl-3571	423	17	(	(	PUNCT
hassl-3571	423	18	2021	2021	NUM
hassl-3571	423	19	)	)	PUNCT
hassl-3571	423	20	.	.	PUNCT
hassl-3571	424	1	marketing	marketing	NOUN
hassl-3571	424	2	investigation	investigation	NOUN
hassl-3571	424	3	:	:	PUNCT
hassl-3571	424	4	customer	customer	NOUN
hassl-3571	424	5	relationship	relationship	NOUN
hassl-3571	424	6	management	management	NOUN
hassl-3571	424	7	and	and	CCONJ
hassl-3571	424	8	innovation	innovation	NOUN
hassl-3571	424	9	to	to	PART
hassl-3571	424	10	improve	improve	VERB
hassl-3571	424	11	competitive	competitive	ADJ
hassl-3571	424	12	advantage	advantage	NOUN
hassl-3571	424	13	and	and	CCONJ
hassl-3571	424	14	business	business	NOUN
hassl-3571	424	15	performance	performance	NOUN
hassl-3571	424	16	.	.	PUNCT
hassl-3571	425	1	humanities	humanity	NOUN
hassl-3571	425	2	,	,	PUNCT
hassl-3571	425	3	9(4	9(4	NOUN
hassl-3571	425	4	)	)	PUNCT
hassl-3571	425	5	,	,	PUNCT
hassl-3571	425	6	430	430	NUM
hassl-3571	425	7	-	-	SYM
hassl-3571	425	8	438	438	NUM
hassl-3571	425	9	.	.	PUNCT
hassl-3571	426	1	https://doi.org/10.18488/journal.73.2021.94.430.438	https://doi.org/10.18488/journal.73.2021.94.430.438	PROPN
hassl-3571	426	2	jusoha	jusoha	PROPN
hassl-3571	426	3	,	,	PUNCT
hassl-3571	426	4	n.	n.	NOUN
hassl-3571	426	5	,	,	PUNCT
hassl-3571	426	6	&	&	CCONJ
hassl-3571	426	7	azizb	azizb	PROPN
hassl-3571	426	8	,	,	PUNCT
hassl-3571	426	9	z.	z.	PROPN
hassl-3571	426	10	a.	a.	PROPN
hassl-3571	426	11	(	(	PUNCT
hassl-3571	426	12	2019	2019	NUM
hassl-3571	426	13	)	)	PUNCT
hassl-3571	426	14	.	.	PUNCT
hassl-3571	427	1	sustainable	sustainable	ADJ
hassl-3571	427	2	competitive	competitive	ADJ
hassl-3571	427	3	advantage	advantage	NOUN
hassl-3571	427	4	of	of	ADP
hassl-3571	427	5	logistics	logistic	NOUN
hassl-3571	427	6	service	service	NOUN
hassl-3571	427	7	providers	provider	NOUN
hassl-3571	427	8	in	in	ADP
hassl-3571	427	9	malaysia	malaysia	PROPN
hassl-3571	427	10	:	:	PUNCT
hassl-3571	427	11	a	a	DET
hassl-3571	427	12	systematic	systematic	ADJ
hassl-3571	427	13	review	review	NOUN
hassl-3571	427	14	.	.	PUNCT
hassl-3571	428	1	international	international	ADJ
hassl-3571	428	2	journal	journal	PROPN
hassl-3571	428	3	of	of	ADP
hassl-3571	428	4	innovation	innovation	NOUN
hassl-3571	428	5	,	,	PUNCT
hassl-3571	428	6	creativity	creativity	NOUN
hassl-3571	428	7	and	and	CCONJ
hassl-3571	428	8	change	change	NOUN
hassl-3571	428	9	,	,	PUNCT
hassl-3571	428	10	8(3	8(3	NUM
hassl-3571	428	11	)	)	PUNCT
hassl-3571	428	12	,	,	PUNCT
hassl-3571	428	13	104	104	NUM
hassl-3571	428	14	-	-	SYM
hassl-3571	428	15	119	119	NUM
hassl-3571	428	16	.	.	PUNCT
hassl-3571	429	1	kukanja	kukanja	NOUN
hassl-3571	429	2	,	,	PUNCT
hassl-3571	429	3	m.	m.	NOUN
hassl-3571	429	4	,	,	PUNCT
hassl-3571	429	5	&	&	CCONJ
hassl-3571	429	6	planinc	planinc	PROPN
hassl-3571	429	7	,	,	PUNCT
hassl-3571	429	8	t.	t.	PROPN
hassl-3571	429	9	(	(	PUNCT
hassl-3571	429	10	2018	2018	NUM
hassl-3571	429	11	)	)	PUNCT
hassl-3571	429	12	.	.	PUNCT
hassl-3571	430	1	influence	influence	NOUN
hassl-3571	430	2	of	of	ADP
hassl-3571	430	3	managers	manager	NOUN
hassl-3571	430	4	'	'	PART
hassl-3571	430	5	perceptions	perception	NOUN
hassl-3571	430	6	of	of	ADP
hassl-3571	430	7	quality	quality	NOUN
hassl-3571	430	8	on	on	ADP
hassl-3571	430	9	restaurant	restaurant	NOUN
hassl-3571	430	10	operational	operational	ADJ
hassl-3571	430	11	profitability	profitability	NOUN
hassl-3571	430	12	:	:	PUNCT
hassl-3571	430	13	evidence	evidence	NOUN
hassl-3571	430	14	from	from	ADP
hassl-3571	430	15	slovenian	slovenian	ADJ
hassl-3571	430	16	smes	sme	NOUN
hassl-3571	430	17	.	.	PUNCT
hassl-3571	431	1	tourism	tourism	NOUN
hassl-3571	431	2	:	:	PUNCT
hassl-3571	431	3	an	an	DET
hassl-3571	431	4	international	international	ADJ
hassl-3571	431	5	interdisciplinary	interdisciplinary	ADJ
hassl-3571	431	6	journal	journal	NOUN
hassl-3571	431	7	,	,	PUNCT
hassl-3571	431	8	66(2	66(2	NUM
hassl-3571	431	9	)	)	PUNCT
hassl-3571	431	10	,	,	PUNCT
hassl-3571	431	11	115	115	NUM
hassl-3571	431	12	-	-	SYM
hassl-3571	431	13	120	120	NUM
hassl-3571	431	14	.	.	PUNCT
hassl-3571	432	1	kukanja	kukanja	NOUN
hassl-3571	432	2	,	,	PUNCT
hassl-3571	432	3	m.	m.	NOUN
hassl-3571	432	4	,	,	PUNCT
hassl-3571	432	5	&	&	CCONJ
hassl-3571	432	6	planinc	planinc	PROPN
hassl-3571	432	7	,	,	PUNCT
hassl-3571	432	8	t.	t.	PROPN
hassl-3571	432	9	(	(	PUNCT
hassl-3571	432	10	2020	2020	NUM
hassl-3571	432	11	)	)	PUNCT
hassl-3571	432	12	.	.	PUNCT
hassl-3571	433	1	toward	toward	ADP
hassl-3571	433	2	cost	cost	NOUN
hassl-3571	433	3	-	-	PUNCT
hassl-3571	433	4	effective	effective	ADJ
hassl-3571	433	5	service	service	NOUN
hassl-3571	433	6	excellence	excellence	NOUN
hassl-3571	433	7	:	:	PUNCT
hassl-3571	433	8	exploring	explore	VERB
hassl-3571	433	9	the	the	DET
hassl-3571	433	10	relationship	relationship	NOUN
hassl-3571	433	11	between	between	ADP
hassl-3571	433	12	managers	manager	NOUN
hassl-3571	433	13	’	’	PART
hassl-3571	433	14	perceptions	perception	NOUN
hassl-3571	433	15	of	of	ADP
hassl-3571	433	16	quality	quality	NOUN
hassl-3571	433	17	and	and	CCONJ
hassl-3571	433	18	the	the	DET
hassl-3571	433	19	operational	operational	ADJ
hassl-3571	433	20	efficiency	efficiency	NOUN
hassl-3571	433	21	and	and	CCONJ
hassl-3571	433	22	profitability	profitability	NOUN
hassl-3571	433	23	of	of	ADP
hassl-3571	433	24	restaurants	restaurant	NOUN
hassl-3571	433	25	.	.	PUNCT
hassl-3571	434	1	quality	quality	NOUN
hassl-3571	434	2	management	management	NOUN
hassl-3571	434	3	journal	journal	NOUN
hassl-3571	434	4	,	,	PUNCT
hassl-3571	434	5	27(2	27(2	PRON
hassl-3571	434	6	)	)	PUNCT
hassl-3571	434	7	,	,	PUNCT
hassl-3571	434	8	95	95	NUM
hassl-3571	434	9	-	-	SYM
hassl-3571	434	10	105	105	NUM
hassl-3571	434	11	.	.	PUNCT
hassl-3571	435	1	https://doi.org/10.1080/10686967.2020.1722046	https://doi.org/10.1080/10686967.2020.1722046	PROPN
hassl-3571	435	2	kusumadewi	kusumadewi	PROPN
hassl-3571	435	3	,	,	PUNCT
hassl-3571	435	4	r.	r.	PROPN
hassl-3571	435	5	n.	n.	PROPN
hassl-3571	435	6	,	,	PUNCT
hassl-3571	435	7	&	&	CCONJ
hassl-3571	435	8	karyono	karyono	PROPN
hassl-3571	435	9	,	,	PUNCT
hassl-3571	435	10	o.	o.	NOUN
hassl-3571	435	11	(	(	PUNCT
hassl-3571	435	12	2019	2019	NUM
hassl-3571	435	13	)	)	PUNCT
hassl-3571	435	14	.	.	PUNCT
hassl-3571	436	1	impact	impact	NOUN
hassl-3571	436	2	of	of	ADP
hassl-3571	436	3	service	service	NOUN
hassl-3571	436	4	quality	quality	NOUN
hassl-3571	436	5	and	and	CCONJ
hassl-3571	436	6	service	service	NOUN
hassl-3571	436	7	innovations	innovation	NOUN
hassl-3571	436	8	on	on	ADP
hassl-3571	436	9	competitive	competitive	ADJ
hassl-3571	436	10	advantage	advantage	NOUN
hassl-3571	436	11	in	in	ADP
hassl-3571	436	12	retailing	retailing	NOUN
hassl-3571	436	13	.	.	PUNCT
hassl-3571	437	1	budapest	budapest	PROPN
hassl-3571	437	2	international	international	ADJ
hassl-3571	437	3	research	research	PROPN
hassl-3571	437	4	and	and	CCONJ
hassl-3571	437	5	critics	critic	NOUN
hassl-3571	437	6	institute	institute	PROPN
hassl-3571	437	7	-	-	PUNCT
hassl-3571	437	8	journal	journal	PROPN
hassl-3571	437	9	,	,	PUNCT
hassl-3571	437	10	2(2	2(2	NUM
hassl-3571	437	11	)	)	PUNCT
hassl-3571	437	12	,	,	PUNCT
hassl-3571	437	13	366	366	NUM
hassl-3571	437	14	-	-	SYM
hassl-3571	437	15	374	374	NUM
hassl-3571	437	16	.	.	PUNCT
hassl-3571	438	1	https://doi.org/10.33258/birci.v2i2.306	https://doi.org/10.33258/birci.v2i2.306	PROPN
hassl-3571	438	2	lee	lee	PROPN
hassl-3571	438	3	,	,	PUNCT
hassl-3571	438	4	y.-k	y.-k	PROPN
hassl-3571	438	5	.	.	PUNCT
hassl-3571	438	6	,	,	PUNCT
hassl-3571	438	7	park	park	NOUN
hassl-3571	438	8	,	,	PUNCT
hassl-3571	438	9	k.-h	k.-h	PROPN
hassl-3571	438	10	.	.	PUNCT
hassl-3571	438	11	,	,	PUNCT
hassl-3571	438	12	park	park	NOUN
hassl-3571	438	13	,	,	PUNCT
hassl-3571	438	14	d.-h	d.-h	PROPN
hassl-3571	438	15	.	.	PROPN
hassl-3571	438	16	,	,	PUNCT
hassl-3571	438	17	lee	lee	PROPN
hassl-3571	438	18	,	,	PUNCT
hassl-3571	438	19	k.	k.	PROPN
hassl-3571	438	20	a.	a.	PROPN
hassl-3571	438	21	,	,	PUNCT
hassl-3571	438	22	&	&	CCONJ
hassl-3571	438	23	kwon	kwon	PROPN
hassl-3571	438	24	,	,	PUNCT
hassl-3571	438	25	y.-j	y.-j	PROPN
hassl-3571	438	26	.	.	PUNCT
hassl-3571	439	1	(	(	PUNCT
hassl-3571	439	2	2005	2005	NUM
hassl-3571	439	3	)	)	PUNCT
hassl-3571	439	4	.	.	PUNCT
hassl-3571	440	1	the	the	DET
hassl-3571	440	2	relative	relative	ADJ
hassl-3571	440	3	impact	impact	NOUN
hassl-3571	440	4	of	of	ADP
hassl-3571	440	5	service	service	NOUN
hassl-3571	440	6	quality	quality	NOUN
hassl-3571	440	7	on	on	ADP
hassl-3571	440	8	service	service	NOUN
hassl-3571	440	9	value	value	NOUN
hassl-3571	440	10	,	,	PUNCT
hassl-3571	440	11	customer	customer	NOUN
hassl-3571	440	12	satisfaction	satisfaction	NOUN
hassl-3571	440	13	,	,	PUNCT
hassl-3571	440	14	and	and	CCONJ
hassl-3571	440	15	customer	customer	NOUN
hassl-3571	440	16	loyalty	loyalty	NOUN
hassl-3571	440	17	in	in	ADP
hassl-3571	440	18	korean	korean	ADJ
hassl-3571	440	19	family	family	NOUN
hassl-3571	440	20	restaurant	restaurant	NOUN
hassl-3571	440	21	context	context	NOUN
hassl-3571	440	22	.	.	PUNCT
hassl-3571	441	1	international	international	ADJ
hassl-3571	441	2	journal	journal	PROPN
hassl-3571	441	3	of	of	ADP
hassl-3571	441	4	hospitality	hospitality	PROPN
hassl-3571	441	5	&	&	CCONJ
hassl-3571	441	6	tourism	tourism	PROPN
hassl-3571	441	7	administration	administration	NOUN
hassl-3571	441	8	,	,	PUNCT
hassl-3571	441	9	6(1	6(1	NUM
hassl-3571	441	10	)	)	PUNCT
hassl-3571	441	11	,	,	PUNCT
hassl-3571	441	12	27	27	NUM
hassl-3571	441	13	-	-	SYM
hassl-3571	441	14	51	51	NUM
hassl-3571	441	15	.	.	PUNCT
hassl-3571	442	1	https://doi.org/10.1300/j149v06n01_03	https://doi.org/10.1300/j149v06n01_03	PROPN
hassl-3571	442	2	louis	louis	PROPN
hassl-3571	442	3	,	,	PUNCT
hassl-3571	442	4	k.	k.	PROPN
hassl-3571	442	5	u.	u.	PROPN
hassl-3571	442	6	(	(	PUNCT
hassl-3571	442	7	2017	2017	NUM
hassl-3571	442	8	)	)	PUNCT
hassl-3571	442	9	.	.	PUNCT
hassl-3571	443	1	working	work	VERB
hassl-3571	443	2	capital	capital	NOUN
hassl-3571	443	3	management	management	NOUN
hassl-3571	443	4	,	,	PUNCT
hassl-3571	443	5	service	service	NOUN
hassl-3571	443	6	quality	quality	NOUN
hassl-3571	443	7	and	and	CCONJ
hassl-3571	443	8	financial	financial	ADJ
hassl-3571	443	9	performance	performance	NOUN
hassl-3571	443	10	of	of	ADP
hassl-3571	443	11	hotels	hotel	NOUN
hassl-3571	443	12	in	in	ADP
hassl-3571	443	13	kampala	kampala	PROPN
hassl-3571	443	14	.	.	PUNCT
hassl-3571	444	1	doctoral	doctoral	ADJ
hassl-3571	444	2	dissertation	dissertation	NOUN
hassl-3571	444	3	.	.	PUNCT
hassl-3571	445	1	loungani	loungani	PROPN
hassl-3571	445	2	,	,	PUNCT
hassl-3571	445	3	m.	m.	NOUN
hassl-3571	445	4	p.	p.	PROPN
hassl-3571	445	5	,	,	PUNCT
hassl-3571	445	6	mishra	mishra	PROPN
hassl-3571	445	7	,	,	PUNCT
hassl-3571	445	8	m.	m.	NOUN
hassl-3571	445	9	s.	s.	PROPN
hassl-3571	445	10	,	,	PUNCT
hassl-3571	445	11	papageorgiou	papageorgiou	NOUN
hassl-3571	445	12	,	,	PUNCT
hassl-3571	445	13	m.	m.	PROPN
hassl-3571	445	14	c.	c.	PROPN
hassl-3571	445	15	,	,	PUNCT
hassl-3571	445	16	&	&	CCONJ
hassl-3571	445	17	wang	wang	PROPN
hassl-3571	445	18	,	,	PUNCT
hassl-3571	445	19	k.	k.	PROPN
hassl-3571	445	20	(	(	PUNCT
hassl-3571	445	21	2017	2017	NUM
hassl-3571	445	22	)	)	PUNCT
hassl-3571	445	23	.	.	PUNCT
hassl-3571	446	1	world	world	NOUN
hassl-3571	446	2	trade	trade	NOUN
hassl-3571	446	3	in	in	ADP
hassl-3571	446	4	services	service	NOUN
hassl-3571	446	5	:	:	PUNCT
hassl-3571	446	6	evidence	evidence	NOUN
hassl-3571	446	7	from	from	ADP
hassl-3571	446	8	a	a	DET
hassl-3571	446	9	new	new	ADJ
hassl-3571	446	10	dataset	dataset	NOUN
hassl-3571	446	11	.	.	PUNCT
hassl-3571	447	1	international	international	ADJ
hassl-3571	447	2	monetary	monetary	ADJ
hassl-3571	447	3	fund	fund	NOUN
hassl-3571	447	4	.	.	PUNCT
hassl-3571	448	1	no	no	INTJ
hassl-3571	448	2	.	.	PUNCT
hassl-3571	449	1	2017/077	2017/077	PROPN
hassl-3571	449	2	.	.	PUNCT
hassl-3571	450	1	mahdi	mahdi	PROPN
hassl-3571	450	2	,	,	PUNCT
hassl-3571	450	3	o.	o.	PROPN
hassl-3571	450	4	r.	r.	PROPN
hassl-3571	450	5	,	,	PUNCT
hassl-3571	450	6	nassar	nassar	PROPN
hassl-3571	450	7	,	,	PUNCT
hassl-3571	450	8	i.	i.	PROPN
hassl-3571	450	9	a.	a.	PROPN
hassl-3571	450	10	,	,	PUNCT
hassl-3571	450	11	&	&	CCONJ
hassl-3571	450	12	almsafir	almsafir	PROPN
hassl-3571	450	13	,	,	PUNCT
hassl-3571	450	14	m.	m.	NOUN
hassl-3571	450	15	k.	k.	PROPN
hassl-3571	450	16	(	(	PUNCT
hassl-3571	450	17	2019	2019	NUM
hassl-3571	450	18	)	)	PUNCT
hassl-3571	450	19	.	.	PUNCT
hassl-3571	451	1	knowledge	knowledge	NOUN
hassl-3571	451	2	management	management	NOUN
hassl-3571	451	3	processes	process	NOUN
hassl-3571	451	4	and	and	CCONJ
hassl-3571	451	5	sustainable	sustainable	ADJ
hassl-3571	451	6	competitive	competitive	ADJ
hassl-3571	451	7	advantage	advantage	NOUN
hassl-3571	451	8	:	:	PUNCT
hassl-3571	451	9	an	an	DET
hassl-3571	451	10	empirical	empirical	ADJ
hassl-3571	451	11	examination	examination	NOUN
hassl-3571	451	12	in	in	ADP
hassl-3571	451	13	private	private	ADJ
hassl-3571	451	14	universities	university	NOUN
hassl-3571	451	15	.	.	PUNCT
hassl-3571	452	1	journal	journal	PROPN
hassl-3571	452	2	of	of	ADP
hassl-3571	452	3	business	business	NOUN
hassl-3571	452	4	research	research	NOUN
hassl-3571	452	5	,	,	PUNCT
hassl-3571	452	6	94	94	NUM
hassl-3571	452	7	,	,	PUNCT
hassl-3571	452	8	320	320	NUM
hassl-3571	452	9	-	-	SYM
hassl-3571	452	10	334	334	NUM
hassl-3571	452	11	.	.	PUNCT
hassl-3571	453	1	https://doi.org/10.1016/j.jbusres.2018.02.013	https://doi.org/10.1016/j.jbusres.2018.02.013	PROPN
hassl-3571	453	2	mentzer	mentzer	PROPN
hassl-3571	453	3	,	,	PUNCT
hassl-3571	453	4	j.	j.	PROPN
hassl-3571	453	5	t.	t.	PROPN
hassl-3571	453	6	,	,	PUNCT
hassl-3571	453	7	dewitt	dewitt	PROPN
hassl-3571	453	8	,	,	PUNCT
hassl-3571	453	9	w.	w.	PROPN
hassl-3571	453	10	,	,	PUNCT
hassl-3571	453	11	keebler	keebler	PROPN
hassl-3571	453	12	,	,	PUNCT
hassl-3571	453	13	j.	j.	PROPN
hassl-3571	453	14	s.	s.	PROPN
hassl-3571	453	15	,	,	PUNCT
hassl-3571	453	16	min	min	PROPN
hassl-3571	453	17	,	,	PUNCT
hassl-3571	453	18	s.	s.	PROPN
hassl-3571	453	19	,	,	PUNCT
hassl-3571	453	20	nix	nix	PROPN
hassl-3571	453	21	,	,	PUNCT
hassl-3571	453	22	n.	n.	PROPN
hassl-3571	453	23	w.	w.	PROPN
hassl-3571	453	24	,	,	PUNCT
hassl-3571	453	25	smith	smith	PROPN
hassl-3571	453	26	,	,	PUNCT
hassl-3571	453	27	c.	c.	PROPN
hassl-3571	453	28	d.	d.	PROPN
hassl-3571	453	29	,	,	PUNCT
hassl-3571	453	30	&	&	CCONJ
hassl-3571	453	31	zacharia	zacharia	PROPN
hassl-3571	453	32	,	,	PUNCT
hassl-3571	453	33	z.	z.	PROPN
hassl-3571	453	34	g.	g.	PROPN
hassl-3571	453	35	(	(	PUNCT
hassl-3571	453	36	2001	2001	NUM
hassl-3571	453	37	)	)	PUNCT
hassl-3571	453	38	.	.	PUNCT
hassl-3571	454	1	defining	define	VERB
hassl-3571	454	2	supply	supply	NOUN
hassl-3571	454	3	chain	chain	NOUN
hassl-3571	454	4	management	management	NOUN
hassl-3571	454	5	.	.	PUNCT
hassl-3571	455	1	journal	journal	PROPN
hassl-3571	455	2	of	of	ADP
hassl-3571	455	3	business	business	NOUN
hassl-3571	455	4	logistics	logistic	NOUN
hassl-3571	455	5	,	,	PUNCT
hassl-3571	455	6	22(2	22(2	NUM
hassl-3571	455	7	)	)	PUNCT
hassl-3571	455	8	,	,	PUNCT
hassl-3571	455	9	1	1	NUM
hassl-3571	455	10	-	-	SYM
hassl-3571	455	11	25	25	NUM
hassl-3571	455	12	.	.	PUNCT
hassl-3571	456	1	mitropoulou	mitropoulou	ADJ
hassl-3571	456	2	,	,	PUNCT
hassl-3571	456	3	a.	a.	PROPN
hassl-3571	456	4	d.	d.	PROPN
hassl-3571	456	5	,	,	PUNCT
hassl-3571	456	6	&	&	CCONJ
hassl-3571	456	7	tsoulfas	tsoulfas	PROPN
hassl-3571	456	8	,	,	PUNCT
hassl-3571	456	9	g.	g.	PROPN
hassl-3571	456	10	t.	t.	PROPN
hassl-3571	456	11	(	(	PUNCT
hassl-3571	456	12	2021	2021	NUM
hassl-3571	456	13	)	)	PUNCT
hassl-3571	456	14	.	.	PUNCT
hassl-3571	457	1	using	use	VERB
hassl-3571	457	2	a	a	DET
hassl-3571	457	3	modified	modify	VERB
hassl-3571	457	4	servqual	servqual	ADJ
hassl-3571	457	5	approach	approach	NOUN
hassl-3571	457	6	to	to	PART
hassl-3571	457	7	assess	assess	VERB
hassl-3571	457	8	the	the	DET
hassl-3571	457	9	quality	quality	NOUN
hassl-3571	457	10	of	of	ADP
hassl-3571	457	11	supply	supply	NOUN
hassl-3571	457	12	chain	chain	NOUN
hassl-3571	457	13	services	service	NOUN
hassl-3571	457	14	in	in	ADP
hassl-3571	457	15	greek	greek	ADJ
hassl-3571	457	16	online	online	ADJ
hassl-3571	457	17	supermarkets	supermarket	NOUN
hassl-3571	457	18	.	.	PUNCT
hassl-3571	458	1	logistics	logistic	NOUN
hassl-3571	458	2	,	,	PUNCT
hassl-3571	458	3	5(4	5(4	NUM
hassl-3571	458	4	)	)	PUNCT
hassl-3571	458	5	,	,	PUNCT
hassl-3571	458	6	69	69	NUM
hassl-3571	458	7	.	.	PUNCT
hassl-3571	459	1	https://doi.org/10.3390/logistics5040069	https://doi.org/10.3390/logistics5040069	PROPN
hassl-3571	459	2	njoroge	njoroge	PROPN
hassl-3571	459	3	,	,	PUNCT
hassl-3571	459	4	k.	k.	PROPN
hassl-3571	459	5	n.	n.	PROPN
hassl-3571	459	6	(	(	PUNCT
hassl-3571	459	7	2016	2016	NUM
hassl-3571	459	8	)	)	PUNCT
hassl-3571	459	9	.	.	PUNCT
hassl-3571	460	1	effect	effect	NOUN
hassl-3571	460	2	of	of	ADP
hassl-3571	460	3	service	service	NOUN
hassl-3571	460	4	quality	quality	NOUN
hassl-3571	460	5	on	on	ADP
hassl-3571	460	6	sustainable	sustainable	ADJ
hassl-3571	460	7	competitive	competitive	ADJ
hassl-3571	460	8	advantage	advantage	NOUN
hassl-3571	460	9	in	in	ADP
hassl-3571	460	10	the	the	DET
hassl-3571	460	11	mobile	mobile	ADJ
hassl-3571	460	12	telecommunications	telecommunication	NOUN
hassl-3571	460	13	industry	industry	NOUN
hassl-3571	460	14	in	in	ADP
hassl-3571	460	15	nairobi	nairobi	PROPN
hassl-3571	460	16	county	county	PROPN
hassl-3571	460	17	.	.	PUNCT
hassl-3571	461	1	doctoral	doctoral	ADJ
hassl-3571	461	2	dissertation	dissertation	NOUN
hassl-3571	461	3	.	.	PUNCT
hassl-3571	462	1	özaydin	özaydin	VERB
hassl-3571	462	2	,	,	PUNCT
hassl-3571	462	3	n.	n.	PROPN
hassl-3571	462	4	g.	g.	PROPN
hassl-3571	462	5	g.	g.	PROPN
hassl-3571	463	1	(	(	PUNCT
hassl-3571	463	2	2016	2016	NUM
hassl-3571	463	3	)	)	PUNCT
hassl-3571	463	4	.	.	PUNCT
hassl-3571	464	1	the	the	DET
hassl-3571	464	2	service	service	NOUN
hassl-3571	464	3	failure	failure	NOUN
hassl-3571	464	4	and	and	CCONJ
hassl-3571	464	5	recovery	recovery	NOUN
hassl-3571	464	6	strategies	strategy	NOUN
hassl-3571	464	7	in	in	ADP
hassl-3571	464	8	logistics	logistic	NOUN
hassl-3571	464	9	service	service	NOUN
hassl-3571	464	10	sector	sector	NOUN
hassl-3571	464	11	.	.	PUNCT
hassl-3571	465	1	manisa	manisa	PROPN
hassl-3571	465	2	celal	celal	PROPN
hassl-3571	465	3	bayar	bayar	PROPN
hassl-3571	465	4	üniversitesi	üniversitesi	PROPN
hassl-3571	465	5	sosyal	sosyal	PROPN
hassl-3571	465	6	bilimler	bilimler	PROPN
hassl-3571	465	7	dergisi	dergisi	PROPN
hassl-3571	465	8	,	,	PUNCT
hassl-3571	465	9	14(2	14(2	NUM
hassl-3571	465	10	)	)	PUNCT
hassl-3571	465	11	,	,	PUNCT
hassl-3571	465	12	485	485	NUM
hassl-3571	465	13	-	-	SYM
hassl-3571	465	14	506	506	NUM
hassl-3571	465	15	.	.	PUNCT
hassl-3571	466	1	parasuraman	parasuraman	NOUN
hassl-3571	466	2	,	,	PUNCT
hassl-3571	466	3	a.	a.	PROPN
hassl-3571	466	4	,	,	PUNCT
hassl-3571	466	5	zeithaml	zeithaml	PROPN
hassl-3571	466	6	,	,	PUNCT
hassl-3571	466	7	v.	v.	PROPN
hassl-3571	466	8	a.	a.	PROPN
hassl-3571	466	9	,	,	PUNCT
hassl-3571	466	10	&	&	CCONJ
hassl-3571	466	11	berry	berry	PROPN
hassl-3571	466	12	,	,	PUNCT
hassl-3571	466	13	l.	l.	PROPN
hassl-3571	466	14	(	(	PUNCT
hassl-3571	466	15	1988	1988	NUM
hassl-3571	466	16	)	)	PUNCT
hassl-3571	466	17	.	.	PUNCT
hassl-3571	467	1	servqual	servqual	ADJ
hassl-3571	467	2	:	:	PUNCT
hassl-3571	467	3	a	a	DET
hassl-3571	467	4	multiple	multiple	ADJ
hassl-3571	467	5	-	-	PUNCT
hassl-3571	467	6	item	item	NOUN
hassl-3571	467	7	scale	scale	NOUN
hassl-3571	467	8	for	for	ADP
hassl-3571	467	9	measuring	measure	VERB
hassl-3571	467	10	consumer	consumer	NOUN
hassl-3571	467	11	perceptions	perception	NOUN
hassl-3571	467	12	of	of	ADP
hassl-3571	467	13	service	service	NOUN
hassl-3571	467	14	quality	quality	NOUN
hassl-3571	467	15	.	.	PUNCT
hassl-3571	468	1	journal	journal	NOUN
hassl-3571	468	2	of	of	ADP
hassl-3571	468	3	retailing	retailing	NOUN
hassl-3571	468	4	,	,	PUNCT
hassl-3571	468	5	64(1	64(1	NUM
hassl-3571	468	6	)	)	PUNCT
hassl-3571	468	7	,	,	PUNCT
hassl-3571	468	8	12	12	NUM
hassl-3571	468	9	-	-	SYM
hassl-3571	468	10	40	40	NUM
hassl-3571	468	11	.	.	PUNCT
hassl-3571	469	1	przybytniowski	przybytniowski	PROPN
hassl-3571	469	2	,	,	PUNCT
hassl-3571	469	3	j.	j.	PROPN
hassl-3571	469	4	w.	w.	PROPN
hassl-3571	469	5	(	(	PUNCT
hassl-3571	469	6	2023	2023	NUM
hassl-3571	469	7	)	)	PUNCT
hassl-3571	469	8	.	.	PUNCT
hassl-3571	470	1	servqual	servqual	ADJ
hassl-3571	470	2	method	method	NOUN
hassl-3571	470	3	in	in	ADP
hassl-3571	470	4	studying	study	VERB
hassl-3571	470	5	service	service	NOUN
hassl-3571	470	6	quality	quality	NOUN
hassl-3571	470	7	of	of	ADP
hassl-3571	470	8	travel	travel	NOUN
hassl-3571	470	9	insurance	insurance	NOUN
hassl-3571	470	10	.	.	PUNCT
hassl-3571	471	1	business	business	NOUN
hassl-3571	471	2	:	:	PUNCT
hassl-3571	471	3	theory	theory	NOUN
hassl-3571	471	4	and	and	CCONJ
hassl-3571	471	5	practice	practice	NOUN
hassl-3571	471	6	,	,	PUNCT
hassl-3571	471	7	24(1	24(1	NUM
hassl-3571	471	8	)	)	PUNCT
hassl-3571	471	9	,	,	PUNCT
hassl-3571	471	10	282–290	282–290	NUM
hassl-3571	471	11	.	.	PUNCT
hassl-3571	472	1	https://doi.org/10.3846/btp.2023.17406	https://doi.org/10.3846/btp.2023.17406	NOUN
hassl-3571	472	2	purwanto	purwanto	NOUN
hassl-3571	472	3	,	,	PUNCT
hassl-3571	472	4	e.	e.	PROPN
hassl-3571	472	5	,	,	PUNCT
hassl-3571	472	6	&	&	CCONJ
hassl-3571	472	7	purwanto	purwanto	PROPN
hassl-3571	472	8	,	,	PUNCT
hassl-3571	472	9	a.	a.	PROPN
hassl-3571	472	10	d.	d.	PROPN
hassl-3571	472	11	b.	b.	PROPN
hassl-3571	472	12	(	(	PUNCT
hassl-3571	472	13	2020	2020	NUM
hassl-3571	472	14	)	)	PUNCT
hassl-3571	472	15	.	.	PUNCT
hassl-3571	473	1	an	an	DET
hassl-3571	473	2	investigative	investigative	ADJ
hassl-3571	473	3	study	study	NOUN
hassl-3571	473	4	on	on	ADP
hassl-3571	473	5	sustainable	sustainable	ADJ
hassl-3571	473	6	competitive	competitive	ADJ
hassl-3571	473	7	advantage	advantage	NOUN
hassl-3571	473	8	of	of	ADP
hassl-3571	473	9	manufacture	manufacture	NOUN
hassl-3571	473	10	companies	company	NOUN
hassl-3571	473	11	in	in	ADP
hassl-3571	473	12	indonesia	indonesia	PROPN
hassl-3571	473	13	.	.	PUNCT
hassl-3571	474	1	business	business	NOUN
hassl-3571	474	2	:	:	PUNCT
hassl-3571	474	3	theory	theory	NOUN
hassl-3571	474	4	and	and	CCONJ
hassl-3571	474	5	practice	practice	NOUN
hassl-3571	474	6	,	,	PUNCT
hassl-3571	474	7	21(2	21(2	NUM
hassl-3571	474	8	)	)	PUNCT
hassl-3571	474	9	,	,	PUNCT
hassl-3571	474	10	633	633	NUM
hassl-3571	474	11	-	-	SYM
hassl-3571	474	12	642	642	NUM
hassl-3571	474	13	.	.	PUNCT
hassl-3571	475	1	https://doi.org/10.3846/btp.2020.12256	https://doi.org/10.3846/btp.2020.12256	PROPN
hassl-3571	475	2	rashid	rashid	PROPN
hassl-3571	475	3	,	,	PUNCT
hassl-3571	475	4	k.	k.	PROPN
hassl-3571	475	5	t.	t.	PROPN
hassl-3571	475	6	s.	s.	PROPN
hassl-3571	475	7	,	,	PUNCT
hassl-3571	475	8	ismael	ismael	PROPN
hassl-3571	475	9	,	,	PUNCT
hassl-3571	475	10	d.	d.	PROPN
hassl-3571	475	11	a.	a.	PROPN
hassl-3571	475	12	,	,	PUNCT
hassl-3571	475	13	othman	othman	PROPN
hassl-3571	475	14	,	,	PUNCT
hassl-3571	475	15	b.	b.	PROPN
hassl-3571	475	16	,	,	PUNCT
hassl-3571	475	17	&	&	CCONJ
hassl-3571	475	18	ali	ali	PROPN
hassl-3571	475	19	,	,	PUNCT
hassl-3571	475	20	r.	r.	PROPN
hassl-3571	475	21	(	(	PUNCT
hassl-3571	475	22	2019	2019	NUM
hassl-3571	475	23	)	)	PUNCT
hassl-3571	475	24	.	.	PUNCT
hassl-3571	476	1	dimensions	dimension	NOUN
hassl-3571	476	2	of	of	ADP
hassl-3571	476	3	service	service	NOUN
hassl-3571	476	4	quality	quality	NOUN
hassl-3571	476	5	and	and	CCONJ
hassl-3571	476	6	their	their	PRON
hassl-3571	476	7	effects	effect	NOUN
hassl-3571	476	8	on	on	ADP
hassl-3571	476	9	achieving	achieve	VERB
hassl-3571	476	10	competitive	competitive	ADJ
hassl-3571	476	11	advantage	advantage	NOUN
hassl-3571	476	12	:	:	PUNCT
hassl-3571	476	13	an	an	DET
hassl-3571	476	14	exploratory	exploratory	ADJ
hassl-3571	476	15	study	study	NOUN
hassl-3571	476	16	of	of	ADP
hassl-3571	476	17	banking	banking	NOUN
hassl-3571	476	18	organizations	organization	NOUN
hassl-3571	476	19	in	in	ADP
hassl-3571	476	20	sulaimaniyah	sulaimaniyah	NOUN
hassl-3571	476	21	city	city	PROPN
hassl-3571	476	22	-	-	PUNCT
hassl-3571	476	23	iraq	iraq	PROPN
hassl-3571	476	24	.	.	PUNCT
hassl-3571	477	1	international	international	ADJ
hassl-3571	477	2	journal	journal	PROPN
hassl-3571	477	3	of	of	ADP
hassl-3571	477	4	psychosocial	psychosocial	ADJ
hassl-3571	477	5	rehabilitation	rehabilitation	NOUN
hassl-3571	477	6	,	,	PUNCT
hassl-3571	477	7	23(2	23(2	NOUN
hassl-3571	477	8	)	)	PUNCT
hassl-3571	477	9	,	,	PUNCT
hassl-3571	477	10	548	548	NUM
hassl-3571	477	11	-	-	SYM
hassl-3571	477	12	565	565	NUM
hassl-3571	477	13	.	.	PUNCT
hassl-3571	478	1	https://doi.org/10.1080/1528008x.2020.1837049	https://doi.org/10.1080/1528008x.2020.1837049	X
hassl-3571	478	2	https://doi.org/10.18488/journal.73.2021.94.430.438	https://doi.org/10.18488/journal.73.2021.94.430.438	PROPN
hassl-3571	478	3	https://doi.org/10.1080/10686967.2020.1722046	https://doi.org/10.1080/10686967.2020.1722046	NUM
hassl-3571	478	4	https://doi.org/10.33258/birci.v2i2.306	https://doi.org/10.33258/birci.v2i2.306	NOUN
hassl-3571	479	1	https://doi.org/10.1300/j149v06n01_03	https://doi.org/10.1300/j149v06n01_03	AUX
hassl-3571	479	2	https://doi.org/10.1016/j.jbusres.2018.02.013	https://doi.org/10.1016/j.jbusres.2018.02.013	PROPN
hassl-3571	479	3	https://doi.org/10.3390/logistics5040069	https://doi.org/10.3390/logistics5040069	PROPN
hassl-3571	479	4	https://doi.org/10.3846/btp.2023.17406	https://doi.org/10.3846/btp.2023.17406	VERB
hassl-3571	479	5	https://doi.org/10.3846/btp.2020.12256	https://doi.org/10.3846/btp.2020.12256	ADJ
hassl-3571	479	6	humanities	humanity	NOUN
hassl-3571	479	7	and	and	CCONJ
hassl-3571	479	8	social	social	ADJ
hassl-3571	479	9	sciences	science	NOUN
hassl-3571	479	10	letters	letter	NOUN
hassl-3571	479	11	,	,	PUNCT
hassl-3571	479	12	2023	2023	NUM
hassl-3571	479	13	,	,	PUNCT
hassl-3571	479	14	11(4	11(4	NUM
hassl-3571	479	15	):	):	PUNCT
hassl-3571	479	16	502	502	NUM
hassl-3571	479	17	-	-	SYM
hassl-3571	479	18	518	518	NUM
hassl-3571	479	19	518	518	NUM
hassl-3571	479	20	©	©	PROPN
hassl-3571	479	21	2023	2023	NUM
hassl-3571	479	22	conscientia	conscientia	PROPN
hassl-3571	479	23	beam	beam	PROPN
hassl-3571	479	24	.	.	PUNCT
hassl-3571	480	1	all	all	DET
hassl-3571	480	2	rights	right	NOUN
hassl-3571	480	3	reserved	reserve	VERB
hassl-3571	480	4	.	.	PUNCT
hassl-3571	481	1	sadq	sadq	PROPN
hassl-3571	481	2	,	,	PUNCT
hassl-3571	481	3	z.	z.	PROPN
hassl-3571	481	4	m.	m.	PROPN
hassl-3571	481	5	,	,	PUNCT
hassl-3571	481	6	othman	othman	PROPN
hassl-3571	481	7	,	,	PUNCT
hassl-3571	481	8	b.	b.	PROPN
hassl-3571	481	9	,	,	PUNCT
hassl-3571	481	10	&	&	CCONJ
hassl-3571	481	11	khorsheed	khorsheed	PROPN
hassl-3571	481	12	,	,	PUNCT
hassl-3571	481	13	r.	r.	PROPN
hassl-3571	481	14	k.	k.	PROPN
hassl-3571	481	15	(	(	PUNCT
hassl-3571	481	16	2019	2019	NUM
hassl-3571	481	17	)	)	PUNCT
hassl-3571	481	18	.	.	PUNCT
hassl-3571	482	1	the	the	DET
hassl-3571	482	2	impact	impact	NOUN
hassl-3571	482	3	of	of	ADP
hassl-3571	482	4	tourism	tourism	NOUN
hassl-3571	482	5	marketing	marketing	NOUN
hassl-3571	482	6	in	in	ADP
hassl-3571	482	7	enhancing	enhance	VERB
hassl-3571	482	8	competitive	competitive	ADJ
hassl-3571	482	9	capabilities	capability	NOUN
hassl-3571	482	10	.	.	PUNCT
hassl-3571	483	1	african	african	ADJ
hassl-3571	483	2	journal	journal	PROPN
hassl-3571	483	3	of	of	ADP
hassl-3571	483	4	hospitality	hospitality	NOUN
hassl-3571	483	5	,	,	PUNCT
hassl-3571	483	6	tourism	tourism	NOUN
hassl-3571	483	7	and	and	CCONJ
hassl-3571	483	8	leisure	leisure	NOUN
hassl-3571	483	9	,	,	PUNCT
hassl-3571	483	10	8(5	8(5	NUM
hassl-3571	483	11	)	)	PUNCT
hassl-3571	483	12	,	,	PUNCT
hassl-3571	483	13	1	1	NUM
hassl-3571	483	14	-	-	SYM
hassl-3571	483	15	11	11	NUM
hassl-3571	483	16	.	.	PUNCT
hassl-3571	484	1	samarrokhi	samarrokhi	PROPN
hassl-3571	484	2	,	,	PUNCT
hassl-3571	484	3	a.	a.	PROPN
hassl-3571	484	4	,	,	PUNCT
hassl-3571	484	5	jenab	jenab	PROPN
hassl-3571	484	6	,	,	PUNCT
hassl-3571	484	7	k.	k.	PROPN
hassl-3571	484	8	,	,	PUNCT
hassl-3571	484	9	arumugam	arumugam	PROPN
hassl-3571	484	10	,	,	PUNCT
hassl-3571	484	11	v.	v.	PROPN
hassl-3571	484	12	c.	c.	PROPN
hassl-3571	484	13	,	,	PUNCT
hassl-3571	484	14	&	&	CCONJ
hassl-3571	484	15	weinsier	weinsier	NOUN
hassl-3571	484	16	,	,	PUNCT
hassl-3571	484	17	p.	p.	PROPN
hassl-3571	484	18	d.	d.	PROPN
hassl-3571	484	19	(	(	PUNCT
hassl-3571	484	20	2015	2015	NUM
hassl-3571	484	21	)	)	PUNCT
hassl-3571	484	22	.	.	PUNCT
hassl-3571	485	1	analysis	analysis	NOUN
hassl-3571	485	2	of	of	ADP
hassl-3571	485	3	the	the	DET
hassl-3571	485	4	effects	effect	NOUN
hassl-3571	485	5	of	of	ADP
hassl-3571	485	6	operations	operation	NOUN
hassl-3571	485	7	strategies	strategy	NOUN
hassl-3571	485	8	on	on	ADP
hassl-3571	485	9	sustainable	sustainable	ADJ
hassl-3571	485	10	competitive	competitive	ADJ
hassl-3571	485	11	advantage	advantage	NOUN
hassl-3571	485	12	in	in	ADP
hassl-3571	485	13	manufacturing	manufacturing	NOUN
hassl-3571	485	14	systems	system	NOUN
hassl-3571	485	15	.	.	PUNCT
hassl-3571	486	1	international	international	ADJ
hassl-3571	486	2	journal	journal	PROPN
hassl-3571	486	3	of	of	ADP
hassl-3571	486	4	industrial	industrial	ADJ
hassl-3571	486	5	and	and	CCONJ
hassl-3571	486	6	systems	system	NOUN
hassl-3571	486	7	engineering	engineering	NOUN
hassl-3571	486	8	,	,	PUNCT
hassl-3571	486	9	19(1	19(1	NUM
hassl-3571	486	10	)	)	PUNCT
hassl-3571	486	11	,	,	PUNCT
hassl-3571	486	12	34	34	NUM
hassl-3571	486	13	-	-	SYM
hassl-3571	486	14	49	49	NUM
hassl-3571	486	15	.	.	PUNCT
hassl-3571	487	1	https://doi.org/10.1504/ijise.2015.065944	https://doi.org/10.1504/ijise.2015.065944	PROPN
hassl-3571	487	2	shetty	shetty	PROPN
hassl-3571	487	3	,	,	PUNCT
hassl-3571	487	4	a.	a.	PROPN
hassl-3571	487	5	,	,	PUNCT
hassl-3571	487	6	kamath	kamath	PROPN
hassl-3571	487	7	,	,	PUNCT
hassl-3571	487	8	b.	b.	PROPN
hassl-3571	487	9	g.	g.	PROPN
hassl-3571	487	10	,	,	PUNCT
hassl-3571	487	11	&	&	CCONJ
hassl-3571	487	12	krishna	krishna	PROPN
hassl-3571	487	13	,	,	PUNCT
hassl-3571	487	14	b.	b.	PROPN
hassl-3571	487	15	g.	g.	PROPN
hassl-3571	487	16	(	(	PUNCT
hassl-3571	487	17	2018	2018	NUM
hassl-3571	487	18	)	)	PUNCT
hassl-3571	487	19	.	.	PUNCT
hassl-3571	488	1	a	a	DET
hassl-3571	488	2	system	system	NOUN
hassl-3571	488	3	dynamics	dynamic	NOUN
hassl-3571	488	4	model	model	NOUN
hassl-3571	488	5	for	for	ADP
hassl-3571	488	6	forecasting	forecasting	NOUN
hassl-3571	488	7	service	service	NOUN
hassl-3571	488	8	quality	quality	NOUN
hassl-3571	488	9	.	.	PUNCT
hassl-3571	489	1	international	international	ADJ
hassl-3571	489	2	journal	journal	PROPN
hassl-3571	489	3	of	of	ADP
hassl-3571	489	4	mechanical	mechanical	ADJ
hassl-3571	489	5	engineering	engineering	NOUN
hassl-3571	489	6	and	and	CCONJ
hassl-3571	489	7	technology	technology	NOUN
hassl-3571	489	8	,	,	PUNCT
hassl-3571	489	9	9(8	9(8	NUM
hassl-3571	489	10	)	)	PUNCT
hassl-3571	489	11	,	,	PUNCT
hassl-3571	489	12	326	326	NUM
hassl-3571	489	13	-	-	SYM
hassl-3571	489	14	338	338	NUM
hassl-3571	489	15	.	.	PUNCT
hassl-3571	490	1	shoukat	shoukat	PROPN
hassl-3571	490	2	,	,	PUNCT
hassl-3571	490	3	a.	a.	PROPN
hassl-3571	490	4	,	,	PUNCT
hassl-3571	490	5	rizwan	rizwan	PROPN
hassl-3571	490	6	,	,	PUNCT
hassl-3571	490	7	m.	m.	NOUN
hassl-3571	490	8	,	,	PUNCT
hassl-3571	490	9	&	&	CCONJ
hassl-3571	490	10	iqbal	iqbal	PROPN
hassl-3571	490	11	,	,	PUNCT
hassl-3571	490	12	m.	m.	NOUN
hassl-3571	490	13	z.	z.	PROPN
hassl-3571	490	14	(	(	PUNCT
hassl-3571	490	15	2020	2020	NUM
hassl-3571	490	16	)	)	PUNCT
hassl-3571	490	17	.	.	PUNCT
hassl-3571	491	1	service	service	NOUN
hassl-3571	491	2	quality	quality	NOUN
hassl-3571	491	3	and	and	CCONJ
hassl-3571	491	4	brand	brand	NOUN
hassl-3571	491	5	loyalty	loyalty	NOUN
hassl-3571	491	6	in	in	ADP
hassl-3571	491	7	the	the	DET
hassl-3571	491	8	schooling	schooling	NOUN
hassl-3571	491	9	industry	industry	NOUN
hassl-3571	491	10	of	of	ADP
hassl-3571	491	11	pakistan	pakistan	PROPN
hassl-3571	491	12	.	.	PUNCT
hassl-3571	492	1	humanities	humanity	NOUN
hassl-3571	492	2	and	and	CCONJ
hassl-3571	492	3	social	social	ADJ
hassl-3571	492	4	sciences	science	NOUN
hassl-3571	492	5	letters	letter	NOUN
hassl-3571	492	6	,	,	PUNCT
hassl-3571	492	7	8(2	8(2	NUM
hassl-3571	492	8	)	)	PUNCT
hassl-3571	492	9	,	,	PUNCT
hassl-3571	492	10	240	240	NUM
hassl-3571	492	11	-	-	SYM
hassl-3571	492	12	251	251	NUM
hassl-3571	492	13	.	.	PUNCT
hassl-3571	493	1	https://doi.org/10.18488/journal.73.2020.82.240.251	https://doi.org/10.18488/journal.73.2020.82.240.251	PROPN
hassl-3571	493	2	smith	smith	PROPN
hassl-3571	493	3	,	,	PUNCT
hassl-3571	493	4	d.	d.	PROPN
hassl-3571	493	5	b.	b.	PROPN
hassl-3571	493	6	,	,	PUNCT
hassl-3571	493	7	&	&	CCONJ
hassl-3571	493	8	pitta	pitta	PROPN
hassl-3571	493	9	,	,	PUNCT
hassl-3571	493	10	d.	d.	PROPN
hassl-3571	493	11	a.	a.	PROPN
hassl-3571	493	12	(	(	PUNCT
hassl-3571	493	13	2009	2009	NUM
hassl-3571	493	14	)	)	PUNCT
hassl-3571	493	15	.	.	PUNCT
hassl-3571	494	1	chinese	chinese	ADJ
hassl-3571	494	2	managers	manager	NOUN
hassl-3571	494	3	'	'	PART
hassl-3571	494	4	perceptions	perception	NOUN
hassl-3571	494	5	of	of	ADP
hassl-3571	494	6	their	their	PRON
hassl-3571	494	7	ability	ability	NOUN
hassl-3571	494	8	to	to	PART
hassl-3571	494	9	deliver	deliver	VERB
hassl-3571	494	10	service	service	NOUN
hassl-3571	494	11	quality	quality	NOUN
hassl-3571	494	12	.	.	PUNCT
hassl-3571	495	1	international	international	ADJ
hassl-3571	495	2	journal	journal	PROPN
hassl-3571	495	3	of	of	ADP
hassl-3571	495	4	business	business	PROPN
hassl-3571	495	5	excellence	excellence	PROPN
hassl-3571	495	6	,	,	PUNCT
hassl-3571	495	7	2(3	2(3	NUM
hassl-3571	495	8	-	-	SYM
hassl-3571	495	9	4	4	NUM
hassl-3571	495	10	)	)	PUNCT
hassl-3571	495	11	,	,	PUNCT
hassl-3571	495	12	241	241	PROPN
hassl-3571	495	13	-	-	SYM
hassl-3571	495	14	256	256	NUM
hassl-3571	495	15	.	.	PUNCT
hassl-3571	496	1	https://doi.org/10.1504/ijbex.2009.024445	https://doi.org/10.1504/ijbex.2009.024445	PROPN
hassl-3571	496	2	stewart	stewart	PROPN
hassl-3571	496	3	,	,	PUNCT
hassl-3571	496	4	g.	g.	PROPN
hassl-3571	496	5	(	(	PUNCT
hassl-3571	496	6	1995	1995	NUM
hassl-3571	496	7	)	)	PUNCT
hassl-3571	496	8	.	.	PUNCT
hassl-3571	497	1	supply	supply	NOUN
hassl-3571	497	2	chain	chain	NOUN
hassl-3571	497	3	performance	performance	NOUN
hassl-3571	497	4	benchmarking	benchmarke	VERB
hassl-3571	497	5	study	study	NOUN
hassl-3571	497	6	reveals	reveal	VERB
hassl-3571	497	7	keys	key	NOUN
hassl-3571	497	8	to	to	PART
hassl-3571	497	9	supply	supply	VERB
hassl-3571	497	10	chain	chain	NOUN
hassl-3571	497	11	excellence	excellence	NOUN
hassl-3571	497	12	.	.	PUNCT
hassl-3571	498	1	logistics	logistic	NOUN
hassl-3571	498	2	information	information	NOUN
hassl-3571	498	3	management	management	NOUN
hassl-3571	498	4	,	,	PUNCT
hassl-3571	498	5	8(2	8(2	NUM
hassl-3571	498	6	)	)	PUNCT
hassl-3571	498	7	,	,	PUNCT
hassl-3571	498	8	38	38	NUM
hassl-3571	498	9	-	-	SYM
hassl-3571	498	10	44	44	NUM
hassl-3571	498	11	.	.	PUNCT
hassl-3571	498	12	https://doi.org/10.1108/09576059510085000	https://doi.org/10.1108/09576059510085000	X
hassl-3571	499	1	stone	stone	NOUN
hassl-3571	499	2	,	,	PUNCT
hassl-3571	499	3	h.	h.	PROPN
hassl-3571	499	4	,	,	PUNCT
hassl-3571	499	5	&	&	CCONJ
hassl-3571	499	6	sidel	sidel	PROPN
hassl-3571	499	7	,	,	PUNCT
hassl-3571	499	8	j.	j.	PROPN
hassl-3571	499	9	l.	l.	PROPN
hassl-3571	499	10	(	(	PUNCT
hassl-3571	499	11	1985	1985	NUM
hassl-3571	499	12	)	)	PUNCT
hassl-3571	499	13	.	.	PUNCT
hassl-3571	500	1	sensory	sensory	ADJ
hassl-3571	500	2	evaluation	evaluation	NOUN
hassl-3571	500	3	practices	practice	NOUN
hassl-3571	500	4	(	(	PUNCT
hassl-3571	500	5	2nd	2nd	ADJ
hassl-3571	500	6	ed	ed	NOUN
hassl-3571	500	7	.	.	PUNCT
hassl-3571	500	8	)	)	PUNCT
hassl-3571	500	9	.	.	PUNCT
hassl-3571	501	1	san	san	PROPN
hassl-3571	501	2	diego	diego	PROPN
hassl-3571	501	3	:	:	PUNCT
hassl-3571	501	4	academic	academic	ADJ
hassl-3571	501	5	press	press	NOUN
hassl-3571	501	6	.	.	PUNCT
hassl-3571	502	1	suleiman	suleiman	PROPN
hassl-3571	502	2	,	,	PUNCT
hassl-3571	502	3	s.	s.	PROPN
hassl-3571	502	4	,	,	PUNCT
hassl-3571	502	5	&	&	CCONJ
hassl-3571	502	6	abdulkadir	abdulkadir	PROPN
hassl-3571	502	7	,	,	PUNCT
hassl-3571	502	8	y.	y.	PROPN
hassl-3571	502	9	(	(	PUNCT
hassl-3571	502	10	2022	2022	NUM
hassl-3571	502	11	)	)	PUNCT
hassl-3571	502	12	.	.	PUNCT
hassl-3571	503	1	partial	partial	ADJ
hassl-3571	503	2	least	least	ADJ
hassl-3571	503	3	square	square	ADJ
hassl-3571	503	4	structural	structural	ADJ
hassl-3571	503	5	equation	equation	NOUN
hassl-3571	503	6	modeling	modeling	NOUN
hassl-3571	503	7	(	(	PUNCT
hassl-3571	503	8	pls	pls	INTJ
hassl-3571	503	9	-	-	PUNCT
hassl-3571	503	10	sem	sem	NOUN
hassl-3571	503	11	)	)	PUNCT
hassl-3571	503	12	of	of	ADP
hassl-3571	503	13	patient	patient	ADJ
hassl-3571	503	14	satisfaction	satisfaction	NOUN
hassl-3571	503	15	on	on	ADP
hassl-3571	503	16	service	service	NOUN
hassl-3571	503	17	quality	quality	NOUN
hassl-3571	503	18	in	in	ADP
hassl-3571	503	19	katsina	katsina	PROPN
hassl-3571	503	20	public	public	ADJ
hassl-3571	503	21	hospitals	hospital	NOUN
hassl-3571	503	22	.	.	PUNCT
hassl-3571	504	1	asian	asian	ADJ
hassl-3571	504	2	journal	journal	PROPN
hassl-3571	504	3	of	of	ADP
hassl-3571	504	4	probability	probability	NOUN
hassl-3571	504	5	and	and	CCONJ
hassl-3571	504	6	statistics	statistic	NOUN
hassl-3571	504	7	,	,	PUNCT
hassl-3571	504	8	17(3	17(3	NUM
hassl-3571	504	9	)	)	PUNCT
hassl-3571	504	10	,	,	PUNCT
hassl-3571	504	11	49	49	NUM
hassl-3571	504	12	-	-	SYM
hassl-3571	504	13	60	60	NUM
hassl-3571	504	14	.	.	PUNCT
hassl-3571	505	1	https://doi.org/10.9734/ajpas/2022/v17i330426	https://doi.org/10.9734/ajpas/2022/v17i330426	PROPN
hassl-3571	505	2	sweis	sweis	PROPN
hassl-3571	505	3	,	,	PUNCT
hassl-3571	505	4	r.	r.	PROPN
hassl-3571	505	5	j.	j.	PROPN
hassl-3571	505	6	,	,	PUNCT
hassl-3571	505	7	elian	elian	PROPN
hassl-3571	505	8	,	,	PUNCT
hassl-3571	505	9	m.	m.	NOUN
hassl-3571	505	10	,	,	PUNCT
hassl-3571	505	11	alawneh	alawneh	INTJ
hassl-3571	505	12	,	,	PUNCT
hassl-3571	505	13	a.	a.	PROPN
hassl-3571	505	14	r.	r.	PROPN
hassl-3571	505	15	,	,	PUNCT
hassl-3571	505	16	&	&	CCONJ
hassl-3571	505	17	sweis	sweis	PROPN
hassl-3571	505	18	,	,	PUNCT
hassl-3571	505	19	n.	n.	PROPN
hassl-3571	505	20	j.	j.	PROPN
hassl-3571	505	21	(	(	PUNCT
hassl-3571	505	22	2018	2018	NUM
hassl-3571	505	23	)	)	PUNCT
hassl-3571	505	24	.	.	PUNCT
hassl-3571	506	1	the	the	DET
hassl-3571	506	2	impact	impact	NOUN
hassl-3571	506	3	of	of	ADP
hassl-3571	506	4	service	service	NOUN
hassl-3571	506	5	quality	quality	NOUN
hassl-3571	506	6	on	on	ADP
hassl-3571	506	7	sustainable	sustainable	ADJ
hassl-3571	506	8	competitive	competitive	ADJ
hassl-3571	506	9	advantage	advantage	NOUN
hassl-3571	506	10	:	:	PUNCT
hassl-3571	506	11	study	study	NOUN
hassl-3571	506	12	on	on	ADP
hassl-3571	506	13	jordanian	jordanian	ADJ
hassl-3571	506	14	health	health	NOUN
hassl-3571	506	15	insurance	insurance	NOUN
hassl-3571	506	16	companies	company	NOUN
hassl-3571	506	17	.	.	PUNCT
hassl-3571	507	1	international	international	ADJ
hassl-3571	507	2	journal	journal	PROPN
hassl-3571	507	3	of	of	ADP
hassl-3571	507	4	business	business	PROPN
hassl-3571	507	5	excellence	excellence	PROPN
hassl-3571	507	6	,	,	PUNCT
hassl-3571	507	7	16(2	16(2	NUM
hassl-3571	507	8	)	)	PUNCT
hassl-3571	507	9	,	,	PUNCT
hassl-3571	507	10	162	162	NUM
hassl-3571	507	11	-	-	SYM
hassl-3571	507	12	176	176	NUM
hassl-3571	507	13	.	.	PUNCT
hassl-3571	508	1	https://doi.org/10.1504/ijbex.2018.094703	https://doi.org/10.1504/ijbex.2018.094703	NOUN
hassl-3571	508	2	talabi	talabi	NOUN
hassl-3571	508	3	,	,	PUNCT
hassl-3571	508	4	j.	j.	PROPN
hassl-3571	508	5	(	(	PUNCT
hassl-3571	508	6	2015	2015	NUM
hassl-3571	508	7	)	)	PUNCT
hassl-3571	508	8	.	.	PUNCT
hassl-3571	509	1	the	the	DET
hassl-3571	509	2	role	role	NOUN
hassl-3571	509	3	of	of	ADP
hassl-3571	509	4	marketing	marketing	NOUN
hassl-3571	509	5	in	in	ADP
hassl-3571	509	6	hotel	hotel	NOUN
hassl-3571	509	7	industry	industry	NOUN
hassl-3571	509	8	:	:	PUNCT
hassl-3571	509	9	six	six	NUM
hassl-3571	509	10	successful	successful	ADJ
hassl-3571	509	11	hotel	hotel	NOUN
hassl-3571	509	12	units	unit	NOUN
hassl-3571	509	13	in	in	ADP
hassl-3571	509	14	abuja	abuja	PROPN
hassl-3571	509	15	and	and	CCONJ
hassl-3571	509	16	jakobstad	jakobstad	PROPN
hassl-3571	509	17	.	.	PUNCT
hassl-3571	510	1	centria	centria	PROPN
hassl-3571	510	2	university	university	PROPN
hassl-3571	510	3	of	of	ADP
hassl-3571	510	4	applied	apply	VERB
hassl-3571	510	5	sciences	science	NOUN
hassl-3571	510	6	degree	degree	NOUN
hassl-3571	510	7	programme	programme	NOUN
hassl-3571	510	8	in	in	ADP
hassl-3571	510	9	tourism	tourism	NOUN
hassl-3571	510	10	master	master	NOUN
hassl-3571	510	11	’s	’s	PART
hassl-3571	510	12	thesis	thesis	NOUN
hassl-3571	510	13	.	.	PUNCT
hassl-3571	511	1	valls	valls	PROPN
hassl-3571	511	2	,	,	PUNCT
hassl-3571	511	3	m.	m.	NOUN
hassl-3571	511	4	m.	m.	PROPN
hassl-3571	511	5	d.	d.	PROPN
hassl-3571	511	6	c.	c.	PROPN
hassl-3571	511	7	,	,	PUNCT
hassl-3571	511	8	&	&	CCONJ
hassl-3571	511	9	martín	martín	PROPN
hassl-3571	511	10	,	,	PUNCT
hassl-3571	511	11	c.	c.	PROPN
hassl-3571	511	12	p.	p.	PROPN
hassl-3571	511	13	a.	a.	NOUN
hassl-3571	512	1	(	(	PUNCT
hassl-3571	512	2	2021	2021	NUM
hassl-3571	512	3	)	)	PUNCT
hassl-3571	512	4	.	.	PUNCT
hassl-3571	513	1	partial	partial	ADJ
hassl-3571	513	2	least	least	ADJ
hassl-3571	513	3	squares	square	VERB
hassl-3571	513	4	structural	structural	ADJ
hassl-3571	513	5	equation	equation	NOUN
hassl-3571	513	6	modeling	modeling	NOUN
hassl-3571	513	7	(	(	PUNCT
hassl-3571	513	8	pls	pls	INTJ
hassl-3571	513	9	-	-	PUNCT
hassl-3571	513	10	sem	sem	NOUN
hassl-3571	513	11	)	)	PUNCT
hassl-3571	513	12	applications	application	NOUN
hassl-3571	513	13	in	in	ADP
hassl-3571	513	14	economics	economic	NOUN
hassl-3571	513	15	and	and	CCONJ
hassl-3571	513	16	finance	finance	NOUN
hassl-3571	513	17	.	.	PUNCT
hassl-3571	514	1	cham	cham	PROPN
hassl-3571	514	2	,	,	PUNCT
hassl-3571	514	3	switzerland	switzerland	PROPN
hassl-3571	514	4	:	:	PUNCT
hassl-3571	514	5	springer	springer	NOUN
hassl-3571	514	6	.	.	PUNCT
hassl-3571	515	1	vijaya	vijaya	PROPN
hassl-3571	515	2	,	,	PUNCT
hassl-3571	515	3	a.	a.	NOUN
hassl-3571	515	4	p.	p.	PROPN
hassl-3571	515	5	,	,	PUNCT
hassl-3571	515	6	&	&	CCONJ
hassl-3571	515	7	rahayu	rahayu	PROPN
hassl-3571	515	8	,	,	PUNCT
hassl-3571	515	9	m.	m.	NOUN
hassl-3571	515	10	(	(	PUNCT
hassl-3571	515	11	2021	2021	NUM
hassl-3571	515	12	)	)	PUNCT
hassl-3571	515	13	.	.	PUNCT
hassl-3571	516	1	the	the	DET
hassl-3571	516	2	effect	effect	NOUN
hassl-3571	516	3	of	of	ADP
hassl-3571	516	4	product	product	NOUN
hassl-3571	516	5	innovation	innovation	NOUN
hassl-3571	516	6	and	and	CCONJ
hassl-3571	516	7	service	service	NOUN
hassl-3571	516	8	quality	quality	NOUN
hassl-3571	516	9	on	on	ADP
hassl-3571	516	10	competitive	competitive	ADJ
hassl-3571	516	11	advantage	advantage	NOUN
hassl-3571	516	12	mediated	mediate	VERB
hassl-3571	516	13	by	by	ADP
hassl-3571	516	14	company	company	NOUN
hassl-3571	516	15	image	image	NOUN
hassl-3571	516	16	(	(	PUNCT
hassl-3571	516	17	study	study	NOUN
hassl-3571	516	18	at	at	ADP
hassl-3571	516	19	pt	pt	PROPN
hassl-3571	516	20	.	.	PROPN
hassl-3571	516	21	toyota	toyota	PROPN
hassl-3571	516	22	astra	astra	PROPN
hassl-3571	516	23	motor	motor	PROPN
hassl-3571	516	24	in	in	ADP
hassl-3571	516	25	malang	malang	PROPN
hassl-3571	516	26	raya	raya	PROPN
hassl-3571	516	27	)	)	PUNCT
hassl-3571	516	28	.	.	PUNCT
hassl-3571	517	1	international	international	ADJ
hassl-3571	517	2	journal	journal	PROPN
hassl-3571	517	3	of	of	ADP
hassl-3571	517	4	business	business	NOUN
hassl-3571	517	5	,	,	PUNCT
hassl-3571	517	6	economics	economic	NOUN
hassl-3571	517	7	and	and	CCONJ
hassl-3571	517	8	law	law	NOUN
hassl-3571	517	9	,	,	PUNCT
hassl-3571	517	10	24(4	24(4	NUM
hassl-3571	517	11	)	)	PUNCT
hassl-3571	517	12	,	,	PUNCT
hassl-3571	517	13	148	148	NUM
hassl-3571	517	14	-	-	SYM
hassl-3571	517	15	154	154	NUM
hassl-3571	517	16	.	.	PUNCT
hassl-3571	518	1	whingan	whingan	PROPN
hassl-3571	518	2	,	,	PUNCT
hassl-3571	518	3	s.	s.	PROPN
hassl-3571	518	4	o.	o.	PROPN
hassl-3571	518	5	,	,	PUNCT
hassl-3571	518	6	&	&	CCONJ
hassl-3571	518	7	ogundare	ogundare	PROPN
hassl-3571	518	8	,	,	PUNCT
hassl-3571	518	9	e.	e.	PROPN
hassl-3571	518	10	a.	a.	PROPN
hassl-3571	518	11	(	(	PUNCT
hassl-3571	518	12	2018	2018	NUM
hassl-3571	518	13	)	)	PUNCT
hassl-3571	518	14	.	.	PUNCT
hassl-3571	519	1	impact	impact	NOUN
hassl-3571	519	2	of	of	ADP
hassl-3571	519	3	service	service	NOUN
hassl-3571	519	4	quality	quality	NOUN
hassl-3571	519	5	on	on	ADP
hassl-3571	519	6	customer	customer	NOUN
hassl-3571	519	7	satisfaction	satisfaction	NOUN
hassl-3571	519	8	:	:	PUNCT
hassl-3571	519	9	the	the	DET
hassl-3571	519	10	malaysia	malaysia	PROPN
hassl-3571	519	11	bank	bank	NOUN
hassl-3571	519	12	customer	customer	NOUN
hassl-3571	519	13	experience	experience	NOUN
hassl-3571	519	14	.	.	PUNCT
hassl-3571	520	1	international	international	ADJ
hassl-3571	520	2	journal	journal	PROPN
hassl-3571	520	3	of	of	ADP
hassl-3571	520	4	accounting	accounting	PROPN
hassl-3571	520	5	&	&	CCONJ
hassl-3571	520	6	business	business	PROPN
hassl-3571	520	7	management	management	NOUN
hassl-3571	520	8	,	,	PUNCT
hassl-3571	520	9	6(2	6(2	NUM
hassl-3571	520	10	)	)	PUNCT
hassl-3571	520	11	,	,	PUNCT
hassl-3571	520	12	62	62	NUM
hassl-3571	520	13	-	-	SYM
hassl-3571	520	14	85	85	NUM
hassl-3571	520	15	.	.	PUNCT
hassl-3571	521	1	wijetunge	wijetunge	NOUN
hassl-3571	521	2	,	,	PUNCT
hassl-3571	521	3	w.	w.	PROPN
hassl-3571	521	4	(	(	PUNCT
hassl-3571	521	5	2016	2016	NUM
hassl-3571	521	6	)	)	PUNCT
hassl-3571	521	7	.	.	PUNCT
hassl-3571	522	1	service	service	NOUN
hassl-3571	522	2	quality	quality	NOUN
hassl-3571	522	3	,	,	PUNCT
hassl-3571	522	4	competitive	competitive	ADJ
hassl-3571	522	5	advantage	advantage	NOUN
hassl-3571	522	6	and	and	CCONJ
hassl-3571	522	7	business	business	NOUN
hassl-3571	522	8	performance	performance	NOUN
hassl-3571	522	9	in	in	ADP
hassl-3571	522	10	service	service	NOUN
hassl-3571	522	11	providing	provide	VERB
hassl-3571	522	12	smes	sme	NOUN
hassl-3571	522	13	in	in	ADP
hassl-3571	522	14	sri	sri	PROPN
hassl-3571	522	15	lanka	lanka	PROPN
hassl-3571	522	16	.	.	PUNCT
hassl-3571	523	1	international	international	ADJ
hassl-3571	523	2	journal	journal	PROPN
hassl-3571	523	3	of	of	ADP
hassl-3571	523	4	scientific	scientific	ADJ
hassl-3571	523	5	and	and	CCONJ
hassl-3571	523	6	research	research	NOUN
hassl-3571	523	7	publications	publication	NOUN
hassl-3571	523	8	,	,	PUNCT
hassl-3571	523	9	6(7	6(7	NUM
hassl-3571	523	10	)	)	PUNCT
hassl-3571	523	11	,	,	PUNCT
hassl-3571	523	12	720	720	NUM
hassl-3571	523	13	-	-	SYM
hassl-3571	523	14	728	728	NUM
hassl-3571	523	15	.	.	PUNCT
hassl-3571	524	1	views	view	NOUN
hassl-3571	524	2	and	and	CCONJ
hassl-3571	524	3	opinions	opinion	NOUN
hassl-3571	524	4	expressed	express	VERB
hassl-3571	524	5	in	in	ADP
hassl-3571	524	6	this	this	DET
hassl-3571	524	7	article	article	NOUN
hassl-3571	524	8	are	be	AUX
hassl-3571	524	9	the	the	DET
hassl-3571	524	10	views	view	NOUN
hassl-3571	524	11	and	and	CCONJ
hassl-3571	524	12	opinions	opinion	NOUN
hassl-3571	524	13	of	of	ADP
hassl-3571	524	14	the	the	DET
hassl-3571	524	15	author(s	author(s	NOUN
hassl-3571	524	16	)	)	PUNCT
hassl-3571	524	17	,	,	PUNCT
hassl-3571	524	18	humanities	humanity	NOUN
hassl-3571	524	19	and	and	CCONJ
hassl-3571	524	20	social	social	ADJ
hassl-3571	524	21	sciences	science	NOUN
hassl-3571	524	22	letters	letter	NOUN
hassl-3571	524	23	shall	shall	AUX
hassl-3571	524	24	not	not	PART
hassl-3571	524	25	be	be	AUX
hassl-3571	524	26	responsible	responsible	ADJ
hassl-3571	524	27	or	or	CCONJ
hassl-3571	524	28	answerable	answerable	ADJ
hassl-3571	524	29	for	for	ADP
hassl-3571	524	30	any	any	DET
hassl-3571	524	31	loss	loss	NOUN
hassl-3571	524	32	,	,	PUNCT
hassl-3571	524	33	damage	damage	NOUN
hassl-3571	524	34	or	or	CCONJ
hassl-3571	524	35	liability	liability	NOUN
hassl-3571	524	36	etc	etc	X
hassl-3571	524	37	.	.	X
hassl-3571	525	1	caused	cause	VERB
hassl-3571	525	2	in	in	ADP
hassl-3571	525	3	relation	relation	NOUN
hassl-3571	525	4	to	to	PART
hassl-3571	525	5	/	/	PUNCT
hassl-3571	525	6	arising	arise	VERB
hassl-3571	525	7	out	out	ADP
hassl-3571	525	8	of	of	ADP
hassl-3571	525	9	the	the	DET
hassl-3571	525	10	use	use	NOUN
hassl-3571	525	11	of	of	ADP
hassl-3571	525	12	the	the	DET
hassl-3571	525	13	content	content	NOUN
hassl-3571	525	14	.	.	PUNCT
hassl-3571	526	1	https://doi.org/10.1504/ijise.2015.065944	https://doi.org/10.1504/ijise.2015.065944	PROPN
hassl-3571	526	2	https://doi.org/10.18488/journal.73.2020.82.240.251	https://doi.org/10.18488/journal.73.2020.82.240.251	PROPN
hassl-3571	526	3	https://doi.org/10.1504/ijbex.2009.024445	https://doi.org/10.1504/ijbex.2009.024445	PROPN
hassl-3571	526	4	https://doi.org/10.1108/09576059510085000	https://doi.org/10.1108/09576059510085000	NUM
hassl-3571	526	5	https://doi.org/10.9734/ajpas/2022/v17i330426	https://doi.org/10.9734/ajpas/2022/v17i330426	NOUN
hassl-3571	526	6	https://doi.org/10.1504/ijbex.2018.094703	https://doi.org/10.1504/ijbex.2018.094703	NOUN