id	sid	tid	token	lemma	pos
hassl-861	1	1	310	310	NUM
hassl-861	1	2	©	©	PROPN
hassl-861	1	3	2020	2020	NUM
hassl-861	1	4	conscientia	conscientia	PROPN
hassl-861	1	5	beam	beam	PROPN
hassl-861	1	6	.	.	PUNCT
hassl-861	2	1	all	all	DET
hassl-861	2	2	rights	right	NOUN
hassl-861	2	3	reserved	reserve	VERB
hassl-861	2	4	.	.	PUNCT
hassl-861	3	1	measuring	measure	VERB
hassl-861	3	2	customers	customer	NOUN
hassl-861	3	3	satisfaction	satisfaction	NOUN
hassl-861	3	4	of	of	ADP
hassl-861	3	5	islamic	islamic	ADJ
hassl-861	3	6	banking	banking	NOUN
hassl-861	3	7	sector	sector	NOUN
hassl-861	3	8	in	in	ADP
hassl-861	3	9	jordan	jordan	PROPN
hassl-861	3	10	fouzan	fouzan	PROPN
hassl-861	3	11	al	al	PROPN
hassl-861	3	12	qaisi1	qaisi1	PROPN
hassl-861	4	1	+	+	CCONJ
hassl-861	4	2	muhannad	muhannad	NOUN
hassl-861	4	3	alrosan2	alrosan2	PROPN
hassl-861	5	1	1banking	1banking	NUM
hassl-861	5	2	and	and	CCONJ
hassl-861	5	3	finance	finance	NOUN
hassl-861	5	4	department	department	NOUN
hassl-861	5	5	,	,	PUNCT
hassl-861	5	6	the	the	DET
hassl-861	5	7	american	american	PROPN
hassl-861	5	8	university	university	PROPN
hassl-861	5	9	of	of	ADP
hassl-861	5	10	madaba	madaba	PROPN
hassl-861	5	11	,	,	PUNCT
hassl-861	5	12	amman	amman	PROPN
hassl-861	5	13	,	,	PUNCT
hassl-861	5	14	jordan	jordan	PROPN
hassl-861	5	15	.	.	PUNCT
hassl-861	6	1	2faculty	2faculty	NUM
hassl-861	6	2	of	of	ADP
hassl-861	6	3	business	business	NOUN
hassl-861	6	4	and	and	CCONJ
hassl-861	6	5	finance	finance	PROPN
hassl-861	6	6	american	american	PROPN
hassl-861	6	7	university	university	PROPN
hassl-861	6	8	of	of	ADP
hassl-861	6	9	madaba	madaba	PROPN
hassl-861	6	10	(	(	PUNCT
hassl-861	6	11	aum	aum	NOUN
hassl-861	6	12	)	)	PUNCT
hassl-861	6	13	madaba	madaba	PROPN
hassl-861	6	14	,	,	PUNCT
hassl-861	6	15	jordan	jordan	PROPN
hassl-861	6	16	.	.	PUNCT
hassl-861	7	1	(	(	PUNCT
hassl-861	7	2	+	+	CCONJ
hassl-861	7	3	corresponding	correspond	VERB
hassl-861	7	4	author	author	NOUN
hassl-861	7	5	)	)	PUNCT
hassl-861	7	6	abstract	abstract	ADJ
hassl-861	7	7	article	article	NOUN
hassl-861	7	8	history	history	NOUN
hassl-861	7	9	received	receive	VERB
hassl-861	7	10	:	:	PUNCT
hassl-861	7	11	19	19	NUM
hassl-861	7	12	may	may	PROPN
hassl-861	7	13	2020	2020	NUM
hassl-861	7	14	revised	revise	VERB
hassl-861	7	15	:	:	PUNCT
hassl-861	7	16	23	23	NUM
hassl-861	7	17	june	june	PROPN
hassl-861	7	18	2020	2020	NUM
hassl-861	7	19	accepted	accept	VERB
hassl-861	7	20	:	:	PUNCT
hassl-861	7	21	27	27	NUM
hassl-861	7	22	july	july	NOUN
hassl-861	7	23	2020	2020	NUM
hassl-861	7	24	published	publish	VERB
hassl-861	7	25	:	:	PUNCT
hassl-861	7	26	10	10	NUM
hassl-861	7	27	august	august	NOUN
hassl-861	7	28	2020	2020	NUM
hassl-861	7	29	keywords	keyword	VERB
hassl-861	7	30	islamic	islamic	ADJ
hassl-861	7	31	banking	banking	NOUN
hassl-861	7	32	customer	customer	NOUN
hassl-861	7	33	service	service	NOUN
hassl-861	7	34	quality	quality	NOUN
hassl-861	7	35	corporate	corporate	ADJ
hassl-861	7	36	image	image	NOUN
hassl-861	7	37	confidence	confidence	NOUN
hassl-861	7	38	in	in	ADP
hassl-861	7	39	islamic	islamic	ADJ
hassl-861	7	40	banks	bank	NOUN
hassl-861	7	41	customer	customer	NOUN
hassl-861	7	42	satisfaction	satisfaction	NOUN
hassl-861	7	43	.	.	PUNCT
hassl-861	8	1	this	this	DET
hassl-861	8	2	study	study	NOUN
hassl-861	8	3	measured	measure	VERB
hassl-861	8	4	the	the	DET
hassl-861	8	5	satisfaction	satisfaction	NOUN
hassl-861	8	6	of	of	ADP
hassl-861	8	7	customers	customer	NOUN
hassl-861	8	8	with	with	ADP
hassl-861	8	9	the	the	DET
hassl-861	8	10	quality	quality	NOUN
hassl-861	8	11	of	of	ADP
hassl-861	8	12	jordanian	jordanian	ADJ
hassl-861	8	13	islamic	islamic	ADJ
hassl-861	8	14	banking	banking	NOUN
hassl-861	8	15	services	service	NOUN
hassl-861	8	16	.	.	PUNCT
hassl-861	9	1	this	this	DET
hassl-861	9	2	study	study	NOUN
hassl-861	9	3	investigated	investigate	VERB
hassl-861	9	4	the	the	DET
hassl-861	9	5	effect	effect	NOUN
hassl-861	9	6	of	of	ADP
hassl-861	9	7	customer	customer	NOUN
hassl-861	9	8	satisfaction	satisfaction	NOUN
hassl-861	9	9	factors	factor	NOUN
hassl-861	9	10	(	(	PUNCT
hassl-861	9	11	quality	quality	NOUN
hassl-861	9	12	of	of	ADP
hassl-861	9	13	services	service	NOUN
hassl-861	9	14	,	,	PUNCT
hassl-861	9	15	trust	trust	NOUN
hassl-861	9	16	,	,	PUNCT
hassl-861	9	17	and	and	CCONJ
hassl-861	9	18	institutional	institutional	ADJ
hassl-861	9	19	image	image	NOUN
hassl-861	9	20	and	and	CCONJ
hassl-861	9	21	the	the	DET
hassl-861	9	22	confidence	confidence	NOUN
hassl-861	9	23	of	of	ADP
hassl-861	9	24	customers	customer	NOUN
hassl-861	9	25	)	)	PUNCT
hassl-861	9	26	in	in	ADP
hassl-861	9	27	islamic	islamic	ADJ
hassl-861	9	28	banks	bank	NOUN
hassl-861	9	29	on	on	ADP
hassl-861	9	30	their	their	PRON
hassl-861	9	31	satisfaction	satisfaction	NOUN
hassl-861	9	32	with	with	ADP
hassl-861	9	33	their	their	PRON
hassl-861	9	34	services	service	NOUN
hassl-861	9	35	.	.	PUNCT
hassl-861	10	1	the	the	DET
hassl-861	10	2	sample	sample	NOUN
hassl-861	10	3	size	size	NOUN
hassl-861	10	4	consisted	consist	VERB
hassl-861	10	5	of	of	ADP
hassl-861	10	6	186	186	NUM
hassl-861	10	7	clients	client	NOUN
hassl-861	10	8	of	of	ADP
hassl-861	10	9	jordanian	jordanian	ADJ
hassl-861	10	10	islamic	islamic	ADJ
hassl-861	10	11	banks	bank	NOUN
hassl-861	10	12	.	.	PUNCT
hassl-861	11	1	the	the	DET
hassl-861	11	2	paper	paper	NOUN
hassl-861	11	3	used	use	VERB
hassl-861	11	4	simple	simple	ADJ
hassl-861	11	5	and	and	CCONJ
hassl-861	11	6	multiple	multiple	ADJ
hassl-861	11	7	linear	linear	ADJ
hassl-861	11	8	regression	regression	NOUN
hassl-861	11	9	methods	method	NOUN
hassl-861	11	10	.	.	PUNCT
hassl-861	12	1	the	the	DET
hassl-861	12	2	major	major	ADJ
hassl-861	12	3	findings	finding	NOUN
hassl-861	12	4	revealed	reveal	VERB
hassl-861	12	5	that	that	SCONJ
hassl-861	12	6	there	there	PRON
hassl-861	12	7	is	be	VERB
hassl-861	12	8	a	a	DET
hassl-861	12	9	positive	positive	ADJ
hassl-861	12	10	significant	significant	ADJ
hassl-861	12	11	impact	impact	NOUN
hassl-861	12	12	of	of	ADP
hassl-861	12	13	elements	element	NOUN
hassl-861	12	14	(	(	PUNCT
hassl-861	12	15	services	service	NOUN
hassl-861	12	16	quality	quality	NOUN
hassl-861	12	17	,	,	PUNCT
hassl-861	12	18	customer	customer	NOUN
hassl-861	12	19	confidence	confidence	NOUN
hassl-861	12	20	,	,	PUNCT
hassl-861	12	21	and	and	CCONJ
hassl-861	12	22	institutional	institutional	ADJ
hassl-861	12	23	image	image	NOUN
hassl-861	12	24	)	)	PUNCT
hassl-861	12	25	in	in	ADP
hassl-861	12	26	customer	customer	NOUN
hassl-861	12	27	satisfaction	satisfaction	NOUN
hassl-861	12	28	with	with	ADP
hassl-861	12	29	their	their	PRON
hassl-861	12	30	services	service	NOUN
hassl-861	12	31	.	.	PUNCT
hassl-861	13	1	the	the	DET
hassl-861	13	2	sample	sample	NOUN
hassl-861	13	3	of	of	ADP
hassl-861	13	4	this	this	DET
hassl-861	13	5	paper	paper	NOUN
hassl-861	13	6	does	do	AUX
hassl-861	13	7	not	not	PART
hassl-861	13	8	cover	cover	VERB
hassl-861	13	9	the	the	DET
hassl-861	13	10	total	total	ADJ
hassl-861	13	11	number	number	NOUN
hassl-861	13	12	of	of	ADP
hassl-861	13	13	customers	customer	NOUN
hassl-861	13	14	of	of	ADP
hassl-861	13	15	islamic	islamic	ADJ
hassl-861	13	16	banks	bank	NOUN
hassl-861	13	17	in	in	ADP
hassl-861	13	18	jordan	jordan	PROPN
hassl-861	13	19	and	and	CCONJ
hassl-861	13	20	did	do	AUX
hassl-861	13	21	not	not	PART
hassl-861	13	22	take	take	VERB
hassl-861	13	23	into	into	ADP
hassl-861	13	24	account	account	NOUN
hassl-861	13	25	all	all	DET
hassl-861	13	26	the	the	DET
hassl-861	13	27	factors	factor	NOUN
hassl-861	13	28	that	that	PRON
hassl-861	13	29	affect	affect	VERB
hassl-861	13	30	the	the	DET
hassl-861	13	31	satisfaction	satisfaction	NOUN
hassl-861	13	32	of	of	ADP
hassl-861	13	33	customers	customer	NOUN
hassl-861	13	34	.	.	PUNCT
hassl-861	14	1	in	in	ADP
hassl-861	14	2	the	the	DET
hassl-861	14	3	future	future	NOUN
hassl-861	14	4	,	,	PUNCT
hassl-861	14	5	it	it	PRON
hassl-861	14	6	could	could	AUX
hassl-861	14	7	be	be	AUX
hassl-861	14	8	a	a	DET
hassl-861	14	9	more	more	ADV
hassl-861	14	10	comprehensive	comprehensive	ADJ
hassl-861	14	11	study	study	NOUN
hassl-861	14	12	done	do	VERB
hassl-861	14	13	in	in	ADP
hassl-861	14	14	arab	arab	ADJ
hassl-861	14	15	countries	country	NOUN
hassl-861	14	16	.	.	PUNCT
hassl-861	15	1	this	this	DET
hassl-861	15	2	result	result	NOUN
hassl-861	15	3	is	be	AUX
hassl-861	15	4	highly	highly	ADV
hassl-861	15	5	relevant	relevant	ADJ
hassl-861	15	6	with	with	ADP
hassl-861	15	7	immediate	immediate	ADJ
hassl-861	15	8	practical	practical	ADJ
hassl-861	15	9	implications	implication	NOUN
hassl-861	15	10	.	.	PUNCT
hassl-861	16	1	this	this	DET
hassl-861	16	2	study	study	NOUN
hassl-861	16	3	is	be	AUX
hassl-861	16	4	intended	intend	VERB
hassl-861	16	5	to	to	PART
hassl-861	16	6	help	help	VERB
hassl-861	16	7	jordanian	jordanian	ADJ
hassl-861	16	8	islamic	islamic	ADJ
hassl-861	16	9	banks	bank	NOUN
hassl-861	16	10	'	'	PART
hassl-861	16	11	management	management	NOUN
hassl-861	16	12	develop	develop	VERB
hassl-861	16	13	their	their	PRON
hassl-861	16	14	marketing	marketing	NOUN
hassl-861	16	15	strategies	strategy	NOUN
hassl-861	16	16	.	.	PUNCT
hassl-861	17	1	this	this	PRON
hassl-861	17	2	is	be	AUX
hassl-861	17	3	important	important	ADJ
hassl-861	17	4	for	for	ADP
hassl-861	17	5	the	the	DET
hassl-861	17	6	survival	survival	NOUN
hassl-861	17	7	of	of	ADP
hassl-861	17	8	this	this	DET
hassl-861	17	9	type	type	NOUN
hassl-861	17	10	of	of	ADP
hassl-861	17	11	bank	bank	NOUN
hassl-861	17	12	.	.	PUNCT
hassl-861	18	1	contribution	contribution	NOUN
hassl-861	18	2	/	/	SYM
hassl-861	18	3	originality	originality	NOUN
hassl-861	18	4	:	:	PUNCT
hassl-861	18	5	the	the	DET
hassl-861	18	6	primary	primary	ADJ
hassl-861	18	7	contribution	contribution	NOUN
hassl-861	18	8	of	of	ADP
hassl-861	18	9	this	this	DET
hassl-861	18	10	study	study	NOUN
hassl-861	18	11	revealed	reveal	VERB
hassl-861	18	12	that	that	SCONJ
hassl-861	18	13	there	there	PRON
hassl-861	18	14	is	be	VERB
hassl-861	18	15	a	a	DET
hassl-861	18	16	positive	positive	ADJ
hassl-861	18	17	significant	significant	ADJ
hassl-861	18	18	impact	impact	NOUN
hassl-861	18	19	of	of	ADP
hassl-861	18	20	bank	bank	NOUN
hassl-861	18	21	services	service	NOUN
hassl-861	18	22	quality	quality	NOUN
hassl-861	18	23	,	,	PUNCT
hassl-861	18	24	customer	customer	NOUN
hassl-861	18	25	confidence	confidence	NOUN
hassl-861	18	26	,	,	PUNCT
hassl-861	18	27	and	and	CCONJ
hassl-861	18	28	institutional	institutional	ADJ
hassl-861	18	29	image	image	NOUN
hassl-861	18	30	on	on	ADP
hassl-861	18	31	customer	customer	NOUN
hassl-861	18	32	satisfaction	satisfaction	NOUN
hassl-861	18	33	.	.	PUNCT
hassl-861	19	1	these	these	DET
hassl-861	19	2	findings	finding	NOUN
hassl-861	19	3	will	will	AUX
hassl-861	19	4	help	help	VERB
hassl-861	19	5	banks	bank	NOUN
hassl-861	19	6	'	'	PART
hassl-861	19	7	management	management	NOUN
hassl-861	19	8	develop	develop	VERB
hassl-861	19	9	their	their	PRON
hassl-861	19	10	marketing	marketing	NOUN
hassl-861	19	11	strategies	strategy	NOUN
hassl-861	19	12	,	,	PUNCT
hassl-861	19	13	keeping	keep	VERB
hassl-861	19	14	current	current	ADJ
hassl-861	19	15	customers	customer	NOUN
hassl-861	19	16	satisfied	satisfied	ADJ
hassl-861	19	17	and	and	CCONJ
hassl-861	19	18	attracting	attract	VERB
hassl-861	19	19	new	new	ADJ
hassl-861	19	20	clients	client	NOUN
hassl-861	19	21	.	.	PUNCT
hassl-861	20	1	1	1	X
hassl-861	20	2	.	.	X
hassl-861	20	3	introduction	introduction	NOUN
hassl-861	20	4	islamic	islamic	ADJ
hassl-861	20	5	banking	banking	NOUN
hassl-861	20	6	is	be	AUX
hassl-861	20	7	a	a	DET
hassl-861	20	8	financial	financial	ADJ
hassl-861	20	9	system	system	NOUN
hassl-861	20	10	“	"	PUNCT
hassl-861	20	11	which	which	PRON
hassl-861	20	12	identifies	identify	VERB
hassl-861	20	13	itself	itself	PRON
hassl-861	20	14	with	with	ADP
hassl-861	20	15	the	the	DET
hassl-861	20	16	spirit	spirit	PROPN
hassl-861	20	17	of	of	ADP
hassl-861	20	18	shariah	shariah	PROPN
hassl-861	20	19	,	,	PUNCT
hassl-861	20	20	as	as	SCONJ
hassl-861	20	21	laid	lay	VERB
hassl-861	20	22	down	down	ADP
hassl-861	20	23	by	by	ADP
hassl-861	20	24	the	the	DET
hassl-861	20	25	holy	holy	PROPN
hassl-861	20	26	qur'an	qur'an	PROPN
hassl-861	20	27	and	and	CCONJ
hassl-861	20	28	sunnah	sunnah	NOUN
hassl-861	20	29	,	,	PUNCT
hassl-861	20	30	as	as	SCONJ
hassl-861	20	31	regards	regard	VERB
hassl-861	20	32	its	its	PRON
hassl-861	20	33	objectives	objective	NOUN
hassl-861	20	34	,	,	PUNCT
hassl-861	20	35	principles	principle	NOUN
hassl-861	20	36	,	,	PUNCT
hassl-861	20	37	practices	practice	NOUN
hassl-861	20	38	and	and	CCONJ
hassl-861	20	39	operations	operation	NOUN
hassl-861	20	40	”	"	PUNCT
hassl-861	20	41	(	(	PUNCT
hassl-861	20	42	khaki	khaki	PROPN
hassl-861	20	43	&	&	CCONJ
hassl-861	20	44	sangmi	sangmi	PROPN
hassl-861	20	45	,	,	PUNCT
hassl-861	20	46	2011	2011	NUM
hassl-861	20	47	)	)	PUNCT
hassl-861	20	48	.	.	PUNCT
hassl-861	21	1	it	it	PRON
hassl-861	21	2	forbids	forbid	VERB
hassl-861	21	3	the	the	DET
hassl-861	21	4	charging	charging	NOUN
hassl-861	21	5	of	of	ADP
hassl-861	21	6	interest	interest	NOUN
hassl-861	21	7	to	to	ADP
hassl-861	21	8	clients	client	NOUN
hassl-861	21	9	.	.	PUNCT
hassl-861	22	1	instead	instead	ADV
hassl-861	22	2	,	,	PUNCT
hassl-861	22	3	the	the	DET
hassl-861	22	4	islamic	islamic	PROPN
hassl-861	22	5	bank	bank	PROPN
hassl-861	22	6	earns	earn	VERB
hassl-861	22	7	profit	profit	NOUN
hassl-861	22	8	and	and	CCONJ
hassl-861	22	9	fees	fee	NOUN
hassl-861	22	10	from	from	ADP
hassl-861	22	11	ijara	ijara	NOUN
hassl-861	22	12	–	–	PUNCT
hassl-861	22	13	rental	rental	NOUN
hassl-861	22	14	/	/	SYM
hassl-861	22	15	lease	lease	NOUN
hassl-861	22	16	,	,	PUNCT
hassl-861	22	17	murabaha	murabaha	INTJ
hassl-861	22	18	–	–	PUNCT
hassl-861	22	19	sale	sale	NOUN
hassl-861	22	20	contract	contract	NOUN
hassl-861	22	21	,	,	PUNCT
hassl-861	22	22	tawarruq	tawarruq	NOUN
hassl-861	22	23	–	–	PUNCT
hassl-861	22	24	overdraft	overdraft	NOUN
hassl-861	22	25	facilities	facility	NOUN
hassl-861	22	26	,	,	PUNCT
hassl-861	22	27	mudaraba	mudaraba	NOUN
hassl-861	22	28	–	–	PUNCT
hassl-861	22	29	part	part	NOUN
hassl-861	22	30	financing	financing	NOUN
hassl-861	22	31	,	,	PUNCT
hassl-861	22	32	mutharika	mutharika	X
hassl-861	22	33	–	–	PUNCT
hassl-861	22	34	partnership	partnership	NOUN
hassl-861	22	35	,	,	PUNCT
hassl-861	22	36	istisna‟a	istisna‟a	X
hassl-861	22	37	,	,	PUNCT
hassl-861	22	38	and	and	CCONJ
hassl-861	22	39	salem	salem	PROPN
hassl-861	22	40	–	–	PUNCT
hassl-861	22	41	islamic	islamic	ADJ
hassl-861	22	42	forwards	forward	NOUN
hassl-861	22	43	or	or	CCONJ
hassl-861	22	44	“	"	PUNCT
hassl-861	22	45	commission	commission	NOUN
hassl-861	22	46	to	to	PART
hassl-861	22	47	manufacture	manufacture	VERB
hassl-861	22	48	”	"	PUNCT
hassl-861	22	49	(	(	PUNCT
hassl-861	22	50	khaki	khaki	PROPN
hassl-861	22	51	&	&	CCONJ
hassl-861	22	52	sangmi	sangmi	PROPN
hassl-861	22	53	,	,	PUNCT
hassl-861	22	54	2011	2011	NUM
hassl-861	22	55	)	)	PUNCT
hassl-861	22	56	.	.	PUNCT
hassl-861	23	1	the	the	DET
hassl-861	23	2	first	first	ADJ
hassl-861	23	3	islamic	islamic	ADJ
hassl-861	23	4	interest	interest	NOUN
hassl-861	23	5	-	-	PUNCT
hassl-861	23	6	free	free	ADJ
hassl-861	23	7	bank	bank	NOUN
hassl-861	23	8	was	be	AUX
hassl-861	23	9	the	the	DET
hassl-861	23	10	nasser	nasser	PROPN
hassl-861	23	11	social	social	PROPN
hassl-861	23	12	bank	bank	PROPN
hassl-861	23	13	in	in	ADP
hassl-861	23	14	egypt	egypt	PROPN
hassl-861	23	15	,	,	PUNCT
hassl-861	23	16	which	which	PRON
hassl-861	23	17	came	come	VERB
hassl-861	23	18	into	into	ADP
hassl-861	23	19	being	be	AUX
hassl-861	23	20	in	in	ADP
hassl-861	23	21	1963	1963	NUM
hassl-861	23	22	.	.	PUNCT
hassl-861	24	1	it	it	PRON
hassl-861	24	2	is	be	AUX
hassl-861	24	3	considered	consider	VERB
hassl-861	24	4	the	the	DET
hassl-861	24	5	official	official	ADJ
hassl-861	24	6	beginning	beginning	NOUN
hassl-861	24	7	of	of	ADP
hassl-861	24	8	islamic	islamic	ADJ
hassl-861	24	9	banking	banking	PROPN
hassl-861	24	10	(	(	PUNCT
hassl-861	24	11	ahmad	ahmad	PROPN
hassl-861	24	12	,	,	PUNCT
hassl-861	24	13	2014	2014	NUM
hassl-861	24	14	)	)	PUNCT
hassl-861	24	15	.	.	PUNCT
hassl-861	25	1	commercial	commercial	ADJ
hassl-861	25	2	banking	banking	NOUN
hassl-861	25	3	in	in	ADP
hassl-861	25	4	jordan	jordan	PROPN
hassl-861	25	5	started	start	VERB
hassl-861	25	6	in	in	ADP
hassl-861	25	7	the	the	DET
hassl-861	25	8	early	early	ADJ
hassl-861	25	9	stages	stage	NOUN
hassl-861	25	10	of	of	ADP
hassl-861	25	11	the	the	DET
hassl-861	25	12	20th	20th	ADJ
hassl-861	25	13	century	century	NOUN
hassl-861	25	14	when	when	SCONJ
hassl-861	25	15	the	the	DET
hassl-861	25	16	ottoman	ottoman	NOUN
hassl-861	25	17	bank	bank	NOUN
hassl-861	25	18	opened	open	VERB
hassl-861	25	19	jointly	jointly	ADV
hassl-861	25	20	with	with	ADP
hassl-861	25	21	british	british	ADJ
hassl-861	25	22	and	and	CCONJ
hassl-861	25	23	french	french	ADJ
hassl-861	25	24	interests	interest	NOUN
hassl-861	25	25	in	in	ADP
hassl-861	25	26	1925	1925	NUM
hassl-861	25	27	.	.	PUNCT
hassl-861	26	1	before	before	ADP
hassl-861	26	2	that	that	PRON
hassl-861	26	3	,	,	PUNCT
hassl-861	26	4	the	the	DET
hassl-861	26	5	banking	banking	NOUN
hassl-861	26	6	sector	sector	NOUN
hassl-861	26	7	in	in	ADP
hassl-861	26	8	jordan	jordan	PROPN
hassl-861	26	9	focused	focus	VERB
hassl-861	26	10	on	on	ADP
hassl-861	26	11	agricultural	agricultural	ADJ
hassl-861	26	12	finance	finance	NOUN
hassl-861	26	13	in	in	ADP
hassl-861	26	14	three	three	NUM
hassl-861	26	15	main	main	ADJ
hassl-861	26	16	branches	branch	NOUN
hassl-861	26	17	directed	direct	VERB
hassl-861	26	18	from	from	ADP
hassl-861	26	19	damascus	damascus	PROPN
hassl-861	26	20	,	,	PUNCT
hassl-861	26	21	syria	syria	PROPN
hassl-861	26	22	,	,	PUNCT
hassl-861	26	23	but	but	CCONJ
hassl-861	26	24	they	they	PRON
hassl-861	26	25	instructed	instruct	VERB
hassl-861	26	26	to	to	PART
hassl-861	26	27	give	give	VERB
hassl-861	26	28	only	only	ADV
hassl-861	26	29	small	small	ADJ
hassl-861	26	30	agricultural	agricultural	ADJ
hassl-861	26	31	loans	loan	NOUN
hassl-861	26	32	.	.	PUNCT
hassl-861	27	1	humanities	humanity	NOUN
hassl-861	27	2	and	and	CCONJ
hassl-861	27	3	social	social	ADJ
hassl-861	27	4	sciences	science	NOUN
hassl-861	27	5	letters	letter	NOUN
hassl-861	27	6	2020	2020	NUM
hassl-861	27	7	vol	vol	NOUN
hassl-861	27	8	.	.	PROPN
hassl-861	27	9	8	8	NUM
hassl-861	27	10	,	,	PUNCT
hassl-861	27	11	no	no	INTJ
hassl-861	27	12	.	.	NOUN
hassl-861	27	13	3	3	NUM
hassl-861	27	14	,	,	PUNCT
hassl-861	27	15	pp	pp	ADJ
hassl-861	27	16	.	.	PUNCT
hassl-861	28	1	310	310	NUM
hassl-861	28	2	-	-	SYM
hassl-861	28	3	322	322	NUM
hassl-861	28	4	.	.	PUNCT
hassl-861	29	1	issn(e	issn(e	PROPN
hassl-861	29	2	):	):	PUNCT
hassl-861	29	3	2312	2312	NUM
hassl-861	29	4	-	-	SYM
hassl-861	29	5	4318	4318	NUM
hassl-861	29	6	issn(p	issn(p	NUM
hassl-861	29	7	):	):	PUNCT
hassl-861	29	8	2312	2312	NUM
hassl-861	29	9	-	-	SYM
hassl-861	29	10	5659	5659	NUM
hassl-861	29	11	doi	doi	NOUN
hassl-861	29	12	:	:	PUNCT
hassl-861	29	13	10.18488	10.18488	NUM
hassl-861	29	14	/	/	SYM
hassl-861	29	15	journal.73.2020.83.310.322	journal.73.2020.83.310.322	PROPN
hassl-861	29	16	©	©	PROPN
hassl-861	29	17	2020	2020	NUM
hassl-861	29	18	conscientia	conscientia	PROPN
hassl-861	29	19	beam	beam	PROPN
hassl-861	29	20	.	.	PUNCT
hassl-861	30	1	all	all	DET
hassl-861	30	2	rights	right	NOUN
hassl-861	30	3	reserved	reserve	VERB
hassl-861	30	4	.	.	PUNCT
hassl-861	31	1	https://orcid.org/0000-0003-2296-732x	https://orcid.org/0000-0003-2296-732x	PROPN
hassl-861	31	2	https://www.doi.org/10.18488/journal.73.2020.83.310.322	https://www.doi.org/10.18488/journal.73.2020.83.310.322	PROPN
hassl-861	31	3	humanities	humanity	NOUN
hassl-861	31	4	and	and	CCONJ
hassl-861	31	5	social	social	ADJ
hassl-861	31	6	sciences	science	NOUN
hassl-861	31	7	letters	letter	NOUN
hassl-861	31	8	,	,	PUNCT
hassl-861	31	9	2020	2020	NUM
hassl-861	31	10	,	,	PUNCT
hassl-861	31	11	8(3	8(3	NUM
hassl-861	31	12	):	):	PUNCT
hassl-861	31	13	310	310	NUM
hassl-861	31	14	-	-	SYM
hassl-861	31	15	322	322	NUM
hassl-861	31	16	311	311	NUM
hassl-861	31	17	©	©	PROPN
hassl-861	31	18	2020	2020	NUM
hassl-861	31	19	conscientia	conscientia	PROPN
hassl-861	31	20	beam	beam	PROPN
hassl-861	31	21	.	.	PUNCT
hassl-861	32	1	all	all	DET
hassl-861	32	2	rights	right	NOUN
hassl-861	32	3	reserved	reserve	VERB
hassl-861	32	4	.	.	PUNCT
hassl-861	33	1	the	the	DET
hassl-861	33	2	first	first	ADJ
hassl-861	33	3	established	establish	VERB
hassl-861	33	4	islamic	islamic	PROPN
hassl-861	33	5	bank	bank	PROPN
hassl-861	33	6	in	in	ADP
hassl-861	33	7	jordan	jordan	PROPN
hassl-861	33	8	was	be	AUX
hassl-861	33	9	registered	register	VERB
hassl-861	33	10	in	in	ADP
hassl-861	33	11	1978	1978	NUM
hassl-861	33	12	as	as	ADP
hassl-861	33	13	the	the	DET
hassl-861	33	14	jordan	jordan	PROPN
hassl-861	33	15	islamic	islamic	PROPN
hassl-861	33	16	bank	bank	PROPN
hassl-861	33	17	.	.	PUNCT
hassl-861	34	1	it	it	PRON
hassl-861	34	2	started	start	VERB
hassl-861	34	3	offering	offer	VERB
hassl-861	34	4	banking	banking	NOUN
hassl-861	34	5	services	service	NOUN
hassl-861	34	6	in	in	ADP
hassl-861	34	7	1979	1979	NUM
hassl-861	34	8	,	,	PUNCT
hassl-861	34	9	with	with	ADP
hassl-861	34	10	around	around	ADP
hassl-861	34	11	two	two	NUM
hassl-861	34	12	million	million	NUM
hassl-861	34	13	jordanian	jordanian	ADJ
hassl-861	34	14	dinars	dinar	NOUN
hassl-861	34	15	as	as	ADP
hassl-861	34	16	a	a	DET
hassl-861	34	17	capital	capital	NOUN
hassl-861	34	18	paid	pay	VERB
hassl-861	34	19	-	-	PUNCT
hassl-861	34	20	up	up	NOUN
hassl-861	34	21	from	from	ADP
hassl-861	34	22	its	its	PRON
hassl-861	34	23	authorized	authorized	ADJ
hassl-861	34	24	capital	capital	NOUN
hassl-861	34	25	of	of	ADP
hassl-861	34	26	approximately	approximately	ADV
hassl-861	34	27	four	four	NUM
hassl-861	34	28	million	million	NUM
hassl-861	34	29	jordanian	jordanian	ADJ
hassl-861	34	30	dinars	dinar	NOUN
hassl-861	34	31	.	.	PUNCT
hassl-861	35	1	another	another	DET
hassl-861	35	2	islamic	islamic	PROPN
hassl-861	35	3	bank	bank	PROPN
hassl-861	35	4	in	in	ADP
hassl-861	35	5	jordan	jordan	PROPN
hassl-861	35	6	is	be	AUX
hassl-861	35	7	the	the	DET
hassl-861	35	8	islamic	islamic	PROPN
hassl-861	35	9	international	international	PROPN
hassl-861	35	10	arab	arab	PROPN
hassl-861	35	11	bank	bank	PROPN
hassl-861	35	12	(	(	PUNCT
hassl-861	35	13	iiab	iiab	PROPN
hassl-861	35	14	)	)	PUNCT
hassl-861	35	15	,	,	PUNCT
hassl-861	35	16	which	which	PRON
hassl-861	35	17	commenced	commence	VERB
hassl-861	35	18	its	its	PRON
hassl-861	35	19	banking	banking	NOUN
hassl-861	35	20	operations	operation	NOUN
hassl-861	35	21	on	on	ADP
hassl-861	35	22	february	february	PROPN
hassl-861	35	23	9	9	NUM
hassl-861	35	24	,	,	PUNCT
hassl-861	35	25	1998	1998	NUM
hassl-861	35	26	.	.	PUNCT
hassl-861	36	1	today	today	NOUN
hassl-861	36	2	,	,	PUNCT
hassl-861	36	3	it	it	PRON
hassl-861	36	4	is	be	AUX
hassl-861	36	5	one	one	NUM
hassl-861	36	6	of	of	ADP
hassl-861	36	7	the	the	DET
hassl-861	36	8	leading	lead	VERB
hassl-861	36	9	islamic	islamic	ADJ
hassl-861	36	10	banking	banking	NOUN
hassl-861	36	11	institutions	institution	NOUN
hassl-861	36	12	in	in	ADP
hassl-861	36	13	jordan	jordan	PROPN
hassl-861	36	14	and	and	CCONJ
hassl-861	36	15	the	the	DET
hassl-861	36	16	wider	wide	ADJ
hassl-861	36	17	region	region	NOUN
hassl-861	36	18	.	.	PUNCT
hassl-861	37	1	safwa	safwa	PROPN
hassl-861	37	2	islamic	islamic	PROPN
hassl-861	37	3	bank	bank	PROPN
hassl-861	37	4	,	,	PUNCT
hassl-861	37	5	the	the	DET
hassl-861	37	6	legal	legal	ADJ
hassl-861	37	7	successor	successor	NOUN
hassl-861	37	8	of	of	ADP
hassl-861	37	9	the	the	DET
hassl-861	37	10	jordan	jordan	PROPN
hassl-861	37	11	dubai	dubai	PROPN
hassl-861	37	12	islamic	islamic	PROPN
hassl-861	37	13	bank	bank	PROPN
hassl-861	37	14	,	,	PUNCT
hassl-861	37	15	started	start	VERB
hassl-861	37	16	in	in	ADP
hassl-861	37	17	2010	2010	NUM
hassl-861	37	18	.	.	PUNCT
hassl-861	38	1	1.1	1.1	NUM
hassl-861	38	2	.	.	PUNCT
hassl-861	39	1	statement	statement	NOUN
hassl-861	39	2	of	of	ADP
hassl-861	39	3	the	the	DET
hassl-861	39	4	problem	problem	NOUN
hassl-861	39	5	the	the	DET
hassl-861	39	6	problem	problem	NOUN
hassl-861	39	7	for	for	ADP
hassl-861	39	8	this	this	DET
hassl-861	39	9	research	research	NOUN
hassl-861	39	10	arose	arise	VERB
hassl-861	39	11	from	from	ADP
hassl-861	39	12	a	a	DET
hassl-861	39	13	review	review	NOUN
hassl-861	39	14	of	of	ADP
hassl-861	39	15	the	the	DET
hassl-861	39	16	theoretical	theoretical	ADJ
hassl-861	39	17	literature	literature	NOUN
hassl-861	39	18	related	relate	VERB
hassl-861	39	19	to	to	ADP
hassl-861	39	20	customer	customer	NOUN
hassl-861	39	21	satisfaction	satisfaction	NOUN
hassl-861	39	22	with	with	ADP
hassl-861	39	23	services	service	NOUN
hassl-861	39	24	in	in	ADP
hassl-861	39	25	general	general	ADJ
hassl-861	39	26	and	and	CCONJ
hassl-861	39	27	banking	banking	NOUN
hassl-861	39	28	services	service	NOUN
hassl-861	39	29	.	.	PUNCT
hassl-861	40	1	there	there	PRON
hassl-861	40	2	were	be	VERB
hassl-861	40	3	relevant	relevant	ADJ
hassl-861	40	4	field	field	NOUN
hassl-861	40	5	research	research	NOUN
hassl-861	40	6	findings	finding	NOUN
hassl-861	40	7	to	to	PART
hassl-861	40	8	explain	explain	VERB
hassl-861	40	9	the	the	DET
hassl-861	40	10	satisfaction	satisfaction	NOUN
hassl-861	40	11	of	of	ADP
hassl-861	40	12	customers	customer	NOUN
hassl-861	40	13	of	of	ADP
hassl-861	40	14	islamic	islamic	ADJ
hassl-861	40	15	banks	bank	NOUN
hassl-861	40	16	.	.	PUNCT
hassl-861	41	1	building	build	VERB
hassl-861	41	2	the	the	DET
hassl-861	41	3	image	image	NOUN
hassl-861	41	4	of	of	ADP
hassl-861	41	5	the	the	DET
hassl-861	41	6	institution	institution	NOUN
hassl-861	41	7	is	be	AUX
hassl-861	41	8	now	now	ADV
hassl-861	41	9	seen	see	VERB
hassl-861	41	10	as	as	ADP
hassl-861	41	11	an	an	DET
hassl-861	41	12	important	important	ADJ
hassl-861	41	13	strategic	strategic	ADJ
hassl-861	41	14	goal	goal	NOUN
hassl-861	41	15	for	for	ADP
hassl-861	41	16	many	many	ADJ
hassl-861	41	17	institutions	institution	NOUN
hassl-861	41	18	,	,	PUNCT
hassl-861	41	19	especially	especially	ADV
hassl-861	41	20	those	those	PRON
hassl-861	41	21	providing	provide	VERB
hassl-861	41	22	services	service	NOUN
hassl-861	41	23	.	.	PUNCT
hassl-861	42	1	zhu	zhu	PROPN
hassl-861	42	2	and	and	CCONJ
hassl-861	42	3	amelina	amelina	PROPN
hassl-861	42	4	(	(	PUNCT
hassl-861	42	5	2016	2016	NUM
hassl-861	42	6	)	)	PUNCT
hassl-861	42	7	and	and	CCONJ
hassl-861	42	8	lis	li	NOUN
hassl-861	42	9	(	(	PUNCT
hassl-861	42	10	2013	2013	NUM
hassl-861	42	11	)	)	PUNCT
hassl-861	42	12	found	find	VERB
hassl-861	42	13	that	that	SCONJ
hassl-861	42	14	the	the	DET
hassl-861	42	15	credibility	credibility	NOUN
hassl-861	42	16	of	of	ADP
hassl-861	42	17	the	the	DET
hassl-861	42	18	service	service	NOUN
hassl-861	42	19	provider	provider	NOUN
hassl-861	42	20	is	be	AUX
hassl-861	42	21	considered	consider	VERB
hassl-861	42	22	a	a	DET
hassl-861	42	23	positive	positive	ADJ
hassl-861	42	24	characteristic	characteristic	NOUN
hassl-861	42	25	by	by	ADP
hassl-861	42	26	the	the	DET
hassl-861	42	27	customer	customer	NOUN
hassl-861	42	28	.many	.many	NOUN
hassl-861	42	29	studies	study	NOUN
hassl-861	42	30	have	have	AUX
hassl-861	42	31	examined	examine	VERB
hassl-861	42	32	the	the	DET
hassl-861	42	33	relevance	relevance	NOUN
hassl-861	42	34	of	of	ADP
hassl-861	42	35	the	the	DET
hassl-861	42	36	quality	quality	NOUN
hassl-861	42	37	of	of	ADP
hassl-861	42	38	service	service	NOUN
hassl-861	42	39	to	to	ADP
hassl-861	42	40	customer	customer	NOUN
hassl-861	42	41	satisfaction	satisfaction	NOUN
hassl-861	42	42	specifically	specifically	ADV
hassl-861	42	43	to	to	PART
hassl-861	42	44	answer	answer	VERB
hassl-861	42	45	the	the	DET
hassl-861	42	46	following	follow	VERB
hassl-861	42	47	research	research	NOUN
hassl-861	42	48	questions	question	NOUN
hassl-861	42	49	:	:	PUNCT
hassl-861	42	50	q1does	q1doe	VERB
hassl-861	42	51	the	the	DET
hassl-861	42	52	quality	quality	NOUN
hassl-861	42	53	of	of	ADP
hassl-861	42	54	the	the	DET
hassl-861	42	55	islamic	islamic	PROPN
hassl-861	42	56	bank	bank	PROPN
hassl-861	42	57	's	's	PART
hassl-861	42	58	services	service	NOUN
hassl-861	42	59	have	have	VERB
hassl-861	42	60	an	an	DET
hassl-861	42	61	impact	impact	NOUN
hassl-861	42	62	on	on	ADP
hassl-861	42	63	the	the	DET
hassl-861	42	64	satisfaction	satisfaction	NOUN
hassl-861	42	65	of	of	ADP
hassl-861	42	66	its	its	PRON
hassl-861	42	67	customers	customer	NOUN
hassl-861	42	68	?	?	PUNCT
hassl-861	43	1	q2what	q2what	DET
hassl-861	43	2	role	role	NOUN
hassl-861	43	3	does	do	VERB
hassl-861	43	4	the	the	DET
hassl-861	43	5	image	image	NOUN
hassl-861	43	6	of	of	ADP
hassl-861	43	7	islamic	islamic	ADJ
hassl-861	43	8	banks	bank	NOUN
hassl-861	43	9	play	play	VERB
hassl-861	43	10	in	in	ADP
hassl-861	43	11	customers‟	customers‟	PROPN
hassl-861	43	12	satisfaction	satisfaction	NOUN
hassl-861	43	13	with	with	ADP
hassl-861	43	14	their	their	PRON
hassl-861	43	15	services	service	NOUN
hassl-861	43	16	?	?	PUNCT
hassl-861	44	1	q3what	q3what	DET
hassl-861	44	2	impact	impact	NOUN
hassl-861	44	3	does	do	AUX
hassl-861	44	4	customers‟	customers‟	AUX
hassl-861	44	5	trust	trust	VERB
hassl-861	44	6	in	in	ADP
hassl-861	44	7	islamic	islamic	ADJ
hassl-861	44	8	banks	bank	NOUN
hassl-861	44	9	has	have	AUX
hassl-861	44	10	on	on	ADP
hassl-861	44	11	their	their	PRON
hassl-861	44	12	satisfaction	satisfaction	NOUN
hassl-861	44	13	with	with	ADP
hassl-861	44	14	their	their	PRON
hassl-861	44	15	services	service	NOUN
hassl-861	44	16	?	?	PUNCT
hassl-861	45	1	2	2	X
hassl-861	45	2	.	.	X
hassl-861	45	3	literature	literature	NOUN
hassl-861	45	4	review	review	VERB
hassl-861	45	5	2.1	2.1	NUM
hassl-861	45	6	.	.	PUNCT
hassl-861	46	1	theoretical	theoretical	ADJ
hassl-861	46	2	framework	framework	NOUN
hassl-861	46	3	2.1.1	2.1.1	NUM
hassl-861	46	4	.	.	PUNCT
hassl-861	47	1	quality	quality	NOUN
hassl-861	47	2	of	of	ADP
hassl-861	47	3	banking	banking	NOUN
hassl-861	47	4	services	service	NOUN
hassl-861	47	5	and	and	CCONJ
hassl-861	47	6	customer	customer	NOUN
hassl-861	47	7	satisfaction	satisfaction	NOUN
hassl-861	47	8	many	many	ADJ
hassl-861	47	9	researchers	researcher	NOUN
hassl-861	47	10	dramatically	dramatically	ADV
hassl-861	47	11	discussed	discuss	VERB
hassl-861	47	12	the	the	DET
hassl-861	47	13	quality	quality	NOUN
hassl-861	47	14	of	of	ADP
hassl-861	47	15	service	service	NOUN
hassl-861	47	16	since	since	SCONJ
hassl-861	47	17	the	the	DET
hassl-861	47	18	twentieth	twentieth	ADJ
hassl-861	47	19	century	century	NOUN
hassl-861	47	20	,	,	PUNCT
hassl-861	47	21	and	and	CCONJ
hassl-861	47	22	it	it	PRON
hassl-861	47	23	continues	continue	VERB
hassl-861	47	24	to	to	PART
hassl-861	47	25	play	play	VERB
hassl-861	47	26	a	a	DET
hassl-861	47	27	role	role	NOUN
hassl-861	47	28	in	in	ADP
hassl-861	47	29	giving	give	VERB
hassl-861	47	30	companies	company	NOUN
hassl-861	47	31	a	a	DET
hassl-861	47	32	competitive	competitive	ADJ
hassl-861	47	33	edge	edge	NOUN
hassl-861	47	34	in	in	ADP
hassl-861	47	35	today‟s	today‟s	DET
hassl-861	47	36	globalized	globalized	ADJ
hassl-861	47	37	markets	market	NOUN
hassl-861	47	38	(	(	PUNCT
hassl-861	47	39	karatepe	karatepe	ADJ
hassl-861	47	40	,	,	PUNCT
hassl-861	47	41	2011	2011	NUM
hassl-861	47	42	)	)	PUNCT
hassl-861	47	43	.	.	PUNCT
hassl-861	48	1	pakurár	pakurár	ADJ
hassl-861	48	2	,	,	PUNCT
hassl-861	48	3	haddad	haddad	PROPN
hassl-861	48	4	,	,	PUNCT
hassl-861	48	5	nagy	nagy	NOUN
hassl-861	48	6	,	,	PUNCT
hassl-861	48	7	popp	popp	VERB
hassl-861	48	8	,	,	PUNCT
hassl-861	48	9	and	and	CCONJ
hassl-861	48	10	oláh	oláh	NOUN
hassl-861	48	11	(	(	PUNCT
hassl-861	48	12	2019	2019	NUM
hassl-861	48	13	)	)	PUNCT
hassl-861	48	14	argued	argue	VERB
hassl-861	48	15	that	that	SCONJ
hassl-861	48	16	to	to	PART
hassl-861	48	17	preserve	preserve	VERB
hassl-861	48	18	the	the	DET
hassl-861	48	19	best	good	ADJ
hassl-861	48	20	quality	quality	NOUN
hassl-861	48	21	service	service	NOUN
hassl-861	48	22	and	and	CCONJ
hassl-861	48	23	develop	develop	VERB
hassl-861	48	24	an	an	DET
hassl-861	48	25	overall	overall	ADJ
hassl-861	48	26	better	well	ADJ
hassl-861	48	27	system	system	NOUN
hassl-861	48	28	,	,	PUNCT
hassl-861	48	29	one	one	PRON
hassl-861	48	30	must	must	AUX
hassl-861	48	31	realize	realize	VERB
hassl-861	48	32	the	the	DET
hassl-861	48	33	attitudes	attitude	NOUN
hassl-861	48	34	of	of	ADP
hassl-861	48	35	customers	customer	NOUN
hassl-861	48	36	.	.	PUNCT
hassl-861	49	1	customers	customer	NOUN
hassl-861	49	2	do	do	AUX
hassl-861	49	3	not	not	PART
hassl-861	49	4	judge	judge	VERB
hassl-861	49	5	quality	quality	NOUN
hassl-861	49	6	in	in	ADP
hassl-861	49	7	a	a	DET
hassl-861	49	8	one	one	NUM
hassl-861	49	9	-	-	PUNCT
hassl-861	49	10	dimensional	dimensional	ADJ
hassl-861	49	11	manner	manner	NOUN
hassl-861	49	12	but	but	CCONJ
hassl-861	49	13	based	base	VERB
hassl-861	49	14	on	on	ADP
hassl-861	49	15	many	many	ADJ
hassl-861	49	16	factors	factor	NOUN
hassl-861	49	17	related	relate	VERB
hassl-861	49	18	to	to	ADP
hassl-861	49	19	the	the	DET
hassl-861	49	20	scope	scope	NOUN
hassl-861	49	21	in	in	ADP
hassl-861	49	22	which	which	PRON
hassl-861	49	23	the	the	DET
hassl-861	49	24	service	service	NOUN
hassl-861	49	25	is	be	AUX
hassl-861	49	26	provided	provide	VERB
hassl-861	49	27	(	(	PUNCT
hassl-861	49	28	zeithaml	zeithaml	PROPN
hassl-861	49	29	&	&	CCONJ
hassl-861	49	30	bitner	bitner	NOUN
hassl-861	49	31	,	,	PUNCT
hassl-861	49	32	2003	2003	NUM
hassl-861	49	33	)	)	PUNCT
hassl-861	49	34	.	.	PUNCT
hassl-861	50	1	parasuraman	parasuraman	PROPN
hassl-861	50	2	,	,	PUNCT
hassl-861	50	3	zeithaml	zeithaml	PROPN
hassl-861	50	4	,	,	PUNCT
hassl-861	50	5	and	and	CCONJ
hassl-861	50	6	berry	berry	NOUN
hassl-861	50	7	(	(	PUNCT
hassl-861	50	8	1991	1991	NUM
hassl-861	50	9	)	)	PUNCT
hassl-861	50	10	referred	refer	VERB
hassl-861	50	11	to	to	ADP
hassl-861	50	12	five	five	NUM
hassl-861	50	13	main	main	ADJ
hassl-861	50	14	dimensions	dimension	NOUN
hassl-861	50	15	of	of	ADP
hassl-861	50	16	quality	quality	NOUN
hassl-861	50	17	of	of	ADP
hassl-861	50	18	service	service	NOUN
hassl-861	50	19	:	:	PUNCT
hassl-861	50	20	reliability	reliability	NOUN
hassl-861	50	21	,	,	PUNCT
hassl-861	50	22	tangibility	tangibility	NOUN
hassl-861	50	23	,	,	PUNCT
hassl-861	50	24	responsiveness	responsiveness	NOUN
hassl-861	50	25	,	,	PUNCT
hassl-861	50	26	courtesy	courtesy	NOUN
hassl-861	50	27	,	,	PUNCT
hassl-861	50	28	and	and	CCONJ
hassl-861	50	29	empathy	empathy	NOUN
hassl-861	50	30	.	.	PUNCT
hassl-861	51	1	researchers	researcher	NOUN
hassl-861	51	2	have	have	AUX
hassl-861	51	3	found	find	VERB
hassl-861	51	4	that	that	SCONJ
hassl-861	51	5	the	the	DET
hassl-861	51	6	ability	ability	NOUN
hassl-861	51	7	of	of	ADP
hassl-861	51	8	successful	successful	ADJ
hassl-861	51	9	service	service	NOUN
hassl-861	51	10	providers	provider	NOUN
hassl-861	51	11	to	to	PART
hassl-861	51	12	respond	respond	VERB
hassl-861	51	13	,	,	PUNCT
hassl-861	51	14	assert	assert	VERB
hassl-861	51	15	,	,	PUNCT
hassl-861	51	16	and	and	CCONJ
hassl-861	51	17	empathize	empathize	VERB
hassl-861	51	18	with	with	ADP
hassl-861	51	19	customers	customer	NOUN
hassl-861	51	20	enables	enable	VERB
hassl-861	51	21	a	a	DET
hassl-861	51	22	bank	bank	NOUN
hassl-861	51	23	to	to	PART
hassl-861	51	24	deliver	deliver	VERB
hassl-861	51	25	tangible	tangible	ADJ
hassl-861	51	26	and	and	CCONJ
hassl-861	51	27	reliable	reliable	ADJ
hassl-861	51	28	service	service	NOUN
hassl-861	51	29	(	(	PUNCT
hassl-861	51	30	azman	azman	PROPN
hassl-861	51	31	,	,	PUNCT
hassl-861	51	32	hafizah	hafizah	NOUN
hassl-861	51	33	,	,	PUNCT
hassl-861	51	34	&	&	CCONJ
hassl-861	51	35	ilyani	ilyani	PROPN
hassl-861	51	36	,	,	PUNCT
hassl-861	51	37	2016	2016	NUM
hassl-861	51	38	;	;	PUNCT
hassl-861	51	39	hussain	hussain	PROPN
hassl-861	51	40	,	,	PUNCT
hassl-861	51	41	a.	a.	PROPN
hassl-861	51	42	,	,	PUNCT
hassl-861	51	43	&	&	CCONJ
hassl-861	51	44	hussain	hussain	PROPN
hassl-861	51	45	,	,	PUNCT
hassl-861	51	46	2015	2015	NUM
hassl-861	51	47	)	)	PUNCT
hassl-861	51	48	.	.	PUNCT
hassl-861	52	1	satisfaction	satisfaction	NOUN
hassl-861	52	2	expresses	express	VERB
hassl-861	52	3	consumer	consumer	NOUN
hassl-861	52	4	judgment	judgment	NOUN
hassl-861	52	5	after	after	ADP
hassl-861	52	6	consumption	consumption	NOUN
hassl-861	52	7	in	in	ADP
hassl-861	52	8	which	which	PRON
hassl-861	52	9	it	it	PRON
hassl-861	52	10	shows	show	VERB
hassl-861	52	11	that	that	SCONJ
hassl-861	52	12	the	the	DET
hassl-861	52	13	service	service	NOUN
hassl-861	52	14	has	have	AUX
hassl-861	52	15	given	give	VERB
hassl-861	52	16	with	with	ADP
hassl-861	52	17	an	an	DET
hassl-861	52	18	exceptional	exceptional	ADJ
hassl-861	52	19	level	level	NOUN
hassl-861	52	20	of	of	ADP
hassl-861	52	21	satisfaction	satisfaction	NOUN
hassl-861	52	22	to	to	ADP
hassl-861	52	23	consumer	consumer	NOUN
hassl-861	52	24	(	(	PUNCT
hassl-861	52	25	oliver	oliver	ADV
hassl-861	52	26	,	,	PUNCT
hassl-861	52	27	1997	1997	NUM
hassl-861	52	28	;	;	PUNCT
hassl-861	52	29	oliver	oliver	PROPN
hassl-861	52	30	,	,	PUNCT
hassl-861	52	31	2010	2010	NUM
hassl-861	52	32	)	)	PUNCT
hassl-861	52	33	.	.	PUNCT
hassl-861	53	1	quality	quality	NOUN
hassl-861	53	2	of	of	ADP
hassl-861	53	3	service	service	NOUN
hassl-861	53	4	is	be	AUX
hassl-861	53	5	a	a	DET
hassl-861	53	6	former	former	ADJ
hassl-861	53	7	factor	factor	NOUN
hassl-861	53	8	of	of	ADP
hassl-861	53	9	consumer	consumer	NOUN
hassl-861	53	10	satisfaction	satisfaction	NOUN
hassl-861	53	11	,	,	PUNCT
hassl-861	53	12	but	but	CCONJ
hassl-861	53	13	it	it	PRON
hassl-861	53	14	is	be	AUX
hassl-861	53	15	not	not	PART
hassl-861	53	16	sure	sure	ADJ
hassl-861	53	17	if	if	SCONJ
hassl-861	53	18	it	it	PRON
hassl-861	53	19	is	be	AUX
hassl-861	53	20	also	also	ADV
hassl-861	53	21	the	the	DET
hassl-861	53	22	most	most	ADV
hassl-861	53	23	critical	critical	ADJ
hassl-861	53	24	factor	factor	NOUN
hassl-861	53	25	in	in	ADP
hassl-861	53	26	consumer	consumer	NOUN
hassl-861	53	27	loyalty	loyalty	NOUN
hassl-861	53	28	(	(	PUNCT
hassl-861	53	29	maisya	maisya	NOUN
hassl-861	53	30	,	,	PUNCT
hassl-861	53	31	rahmat	rahmat	NOUN
hassl-861	53	32	,	,	PUNCT
hassl-861	53	33	&	&	CCONJ
hassl-861	53	34	rina	rina	PROPN
hassl-861	53	35	,	,	PUNCT
hassl-861	53	36	2019	2019	NUM
hassl-861	53	37	)	)	PUNCT
hassl-861	53	38	.	.	PUNCT
hassl-861	54	1	customer	customer	NOUN
hassl-861	54	2	satisfaction	satisfaction	NOUN
hassl-861	54	3	is	be	AUX
hassl-861	54	4	usually	usually	ADV
hassl-861	54	5	dependent	dependent	ADJ
hassl-861	54	6	on	on	ADP
hassl-861	54	7	product	product	NOUN
hassl-861	54	8	quality	quality	NOUN
hassl-861	54	9	(	(	PUNCT
hassl-861	54	10	kotler	kotler	PROPN
hassl-861	54	11	&	&	CCONJ
hassl-861	54	12	keller	keller	PROPN
hassl-861	54	13	,	,	PUNCT
hassl-861	54	14	2006	2006	NUM
hassl-861	54	15	)	)	PUNCT
hassl-861	54	16	.	.	PUNCT
hassl-861	55	1	studies	study	NOUN
hassl-861	55	2	of	of	ADP
hassl-861	55	3	customer	customer	NOUN
hassl-861	55	4	satisfaction	satisfaction	NOUN
hassl-861	55	5	with	with	ADP
hassl-861	55	6	the	the	DET
hassl-861	55	7	quality	quality	NOUN
hassl-861	55	8	of	of	ADP
hassl-861	55	9	banking	banking	NOUN
hassl-861	55	10	services	service	NOUN
hassl-861	55	11	in	in	ADP
hassl-861	55	12	jordan	jordan	PROPN
hassl-861	55	13	found	find	VERB
hassl-861	55	14	that	that	SCONJ
hassl-861	55	15	it	it	PRON
hassl-861	55	16	depends	depend	VERB
hassl-861	55	17	on	on	ADP
hassl-861	55	18	many	many	ADJ
hassl-861	55	19	factors	factor	NOUN
hassl-861	55	20	(	(	PUNCT
hassl-861	55	21	pakurár	pakurár	ADJ
hassl-861	55	22	et	et	PROPN
hassl-861	55	23	al	al	PROPN
hassl-861	55	24	.	.	PROPN
hassl-861	55	25	,	,	PUNCT
hassl-861	55	26	2019	2019	NUM
hassl-861	55	27	)	)	PUNCT
hassl-861	55	28	.	.	PUNCT
hassl-861	56	1	2.1.2	2.1.2	X
hassl-861	56	2	.	.	PUNCT
hassl-861	56	3	conceptual	conceptual	ADJ
hassl-861	56	4	image	image	NOUN
hassl-861	56	5	of	of	ADP
hassl-861	56	6	the	the	DET
hassl-861	56	7	islamic	islamic	PROPN
hassl-861	56	8	bank	bank	PROPN
hassl-861	56	9	“	"	PUNCT
hassl-861	56	10	corporate	corporate	ADJ
hassl-861	56	11	image	image	NOUN
hassl-861	56	12	includes	include	VERB
hassl-861	56	13	information	information	NOUN
hassl-861	56	14	and	and	CCONJ
hassl-861	56	15	inferences	inference	NOUN
hassl-861	56	16	about	about	ADP
hassl-861	56	17	the	the	DET
hassl-861	56	18	company	company	NOUN
hassl-861	56	19	as	as	ADP
hassl-861	56	20	managers	manager	NOUN
hassl-861	56	21	,	,	PUNCT
hassl-861	56	22	employee	employee	NOUN
hassl-861	56	23	,	,	PUNCT
hassl-861	56	24	employer	employer	NOUN
hassl-861	56	25	,	,	PUNCT
hassl-861	56	26	customer	customer	NOUN
hassl-861	56	27	,	,	PUNCT
hassl-861	56	28	community	community	NOUN
hassl-861	56	29	,	,	PUNCT
hassl-861	56	30	supplier	supplier	NOUN
hassl-861	56	31	and	and	CCONJ
hassl-861	56	32	as	as	ADP
hassl-861	56	33	a	a	DET
hassl-861	56	34	corporate	corporate	ADJ
hassl-861	56	35	citizen	citizen	NOUN
hassl-861	56	36	”	"	PUNCT
hassl-861	56	37	(	(	PUNCT
hassl-861	56	38	adeniji	adeniji	PROPN
hassl-861	56	39	,	,	PUNCT
hassl-861	56	40	osibanjo	osibanjo	PROPN
hassl-861	56	41	,	,	PUNCT
hassl-861	56	42	abiodun	abiodun	PROPN
hassl-861	56	43	,	,	PUNCT
hassl-861	56	44	&	&	CCONJ
hassl-861	56	45	oni	oni	PROPN
hassl-861	56	46	-	-	PUNCT
hassl-861	56	47	ojo	ojo	NOUN
hassl-861	56	48	,	,	PUNCT
hassl-861	56	49	2015	2015	NUM
hassl-861	56	50	)	)	PUNCT
hassl-861	56	51	.	.	PUNCT
hassl-861	57	1	consequently	consequently	ADV
hassl-861	57	2	,	,	PUNCT
hassl-861	57	3	the	the	DET
hassl-861	57	4	image	image	NOUN
hassl-861	57	5	has	have	AUX
hassl-861	57	6	identified	identify	VERB
hassl-861	57	7	as	as	ADP
hassl-861	57	8	a	a	DET
hassl-861	57	9	significant	significant	ADJ
hassl-861	57	10	driver	driver	NOUN
hassl-861	57	11	of	of	ADP
hassl-861	57	12	trust	trust	NOUN
hassl-861	57	13	.	.	PUNCT
hassl-861	58	1	for	for	ADP
hassl-861	58	2	example	example	NOUN
hassl-861	58	3	,	,	PUNCT
hassl-861	58	4	flavian	flavian	NOUN
hassl-861	58	5	,	,	PUNCT
hassl-861	58	6	guinaliu	guinaliu	NOUN
hassl-861	58	7	,	,	PUNCT
hassl-861	58	8	and	and	CCONJ
hassl-861	58	9	torres	torre	NOUN
hassl-861	58	10	(	(	PUNCT
hassl-861	58	11	2005	2005	NUM
hassl-861	58	12	)	)	PUNCT
hassl-861	58	13	thought	think	VERB
hassl-861	58	14	that	that	SCONJ
hassl-861	58	15	image	image	NOUN
hassl-861	58	16	is	be	AUX
hassl-861	58	17	useful	useful	ADJ
hassl-861	58	18	in	in	ADP
hassl-861	58	19	building	build	VERB
hassl-861	58	20	customer	customer	NOUN
hassl-861	58	21	confidence	confidence	NOUN
hassl-861	58	22	in	in	ADP
hassl-861	58	23	the	the	DET
hassl-861	58	24	two	two	NUM
hassl-861	58	25	types	type	NOUN
hassl-861	58	26	of	of	ADP
hassl-861	58	27	banking	banking	NOUN
hassl-861	58	28	sectors	sector	NOUN
hassl-861	58	29	:	:	PUNCT
hassl-861	58	30	traditional	traditional	ADJ
hassl-861	58	31	and	and	CCONJ
hassl-861	58	32	online	online	ADJ
hassl-861	58	33	.	.	PUNCT
hassl-861	59	1	lin	lin	PROPN
hassl-861	59	2	and	and	CCONJ
hassl-861	59	3	lu	lu	PROPN
hassl-861	59	4	(	(	PUNCT
hassl-861	59	5	2010	2010	NUM
hassl-861	59	6	)	)	PUNCT
hassl-861	59	7	believed	believe	VERB
hassl-861	59	8	that	that	SCONJ
hassl-861	59	9	company	company	NOUN
hassl-861	59	10	image	image	NOUN
hassl-861	59	11	plays	play	VERB
hassl-861	59	12	an	an	DET
hassl-861	59	13	active	active	ADJ
hassl-861	59	14	role	role	NOUN
hassl-861	59	15	in	in	ADP
hassl-861	59	16	promoting	promote	VERB
hassl-861	59	17	customer	customer	NOUN
hassl-861	59	18	trust	trust	NOUN
hassl-861	59	19	.	.	PUNCT
hassl-861	60	1	humanities	humanity	NOUN
hassl-861	60	2	and	and	CCONJ
hassl-861	60	3	social	social	ADJ
hassl-861	60	4	sciences	science	NOUN
hassl-861	60	5	letters	letter	NOUN
hassl-861	60	6	,	,	PUNCT
hassl-861	60	7	2020	2020	NUM
hassl-861	60	8	,	,	PUNCT
hassl-861	60	9	8(3	8(3	NUM
hassl-861	60	10	):	):	PUNCT
hassl-861	60	11	310	310	NUM
hassl-861	60	12	-	-	SYM
hassl-861	60	13	322	322	NUM
hassl-861	60	14	312	312	NUM
hassl-861	60	15	©	©	PROPN
hassl-861	60	16	2020	2020	NUM
hassl-861	60	17	conscientia	conscientia	PROPN
hassl-861	60	18	beam	beam	PROPN
hassl-861	60	19	.	.	PUNCT
hassl-861	61	1	all	all	DET
hassl-861	61	2	rights	right	NOUN
hassl-861	61	3	reserved	reserve	VERB
hassl-861	61	4	.	.	PUNCT
hassl-861	62	1	however	however	ADV
hassl-861	62	2	,	,	PUNCT
hassl-861	62	3	the	the	DET
hassl-861	62	4	concept	concept	NOUN
hassl-861	62	5	of	of	ADP
hassl-861	62	6	"	"	PUNCT
hassl-861	62	7	corporate	corporate	ADJ
hassl-861	62	8	image	image	NOUN
hassl-861	62	9	"	"	PUNCT
hassl-861	62	10	is	be	AUX
hassl-861	62	11	not	not	PART
hassl-861	62	12	clear	clear	ADJ
hassl-861	62	13	or	or	CCONJ
hassl-861	62	14	specific	specific	ADJ
hassl-861	62	15	;	;	PUNCT
hassl-861	62	16	it	it	PRON
hassl-861	62	17	is	be	AUX
hassl-861	62	18	a	a	DET
hassl-861	62	19	set	set	NOUN
hassl-861	62	20	of	of	ADP
hassl-861	62	21	individual	individual	ADJ
hassl-861	62	22	perceptions	perception	NOUN
hassl-861	62	23	about	about	ADP
hassl-861	62	24	the	the	DET
hassl-861	62	25	specific	specific	ADJ
hassl-861	62	26	institution	institution	NOUN
hassl-861	62	27	.	.	PUNCT
hassl-861	63	1	braciníková	braciníková	NOUN
hassl-861	63	2	and	and	CCONJ
hassl-861	63	3	matušínskáą	matušínskáą	ADJ
hassl-861	63	4	(	(	PUNCT
hassl-861	63	5	2018	2018	NUM
hassl-861	63	6	)	)	PUNCT
hassl-861	63	7	„	„	PUNCT
hassl-861	63	8	s	s	PART
hassl-861	63	9	study	study	NOUN
hassl-861	63	10	tested	test	VERB
hassl-861	63	11	eight	eight	NUM
hassl-861	63	12	factors	factor	NOUN
hassl-861	63	13	:	:	PUNCT
hassl-861	63	14	the	the	DET
hassl-861	63	15	bank	bank	NOUN
hassl-861	63	16	employees	employee	NOUN
hassl-861	63	17	behavior	behavior	VERB
hassl-861	63	18	,	,	PUNCT
hassl-861	63	19	building	build	VERB
hassl-861	63	20	customer	customer	NOUN
hassl-861	63	21	relationships	relationship	NOUN
hassl-861	63	22	with	with	ADP
hassl-861	63	23	the	the	DET
hassl-861	63	24	bank	bank	NOUN
hassl-861	63	25	,	,	PUNCT
hassl-861	63	26	repeated	repeat	VERB
hassl-861	63	27	advertising	advertising	NOUN
hassl-861	63	28	,	,	PUNCT
hassl-861	63	29	bank	bank	NOUN
hassl-861	63	30	graphic	graphic	ADJ
hassl-861	63	31	design	design	NOUN
hassl-861	63	32	,	,	PUNCT
hassl-861	63	33	bank	bank	NOUN
hassl-861	63	34	service	service	NOUN
hassl-861	63	35	quality	quality	NOUN
hassl-861	63	36	,	,	PUNCT
hassl-861	63	37	the	the	DET
hassl-861	63	38	age	age	NOUN
hassl-861	63	39	of	of	ADP
hassl-861	63	40	the	the	DET
hassl-861	63	41	bank	bank	NOUN
hassl-861	63	42	in	in	ADP
hassl-861	63	43	the	the	DET
hassl-861	63	44	market	market	NOUN
hassl-861	63	45	,	,	PUNCT
hassl-861	63	46	the	the	DET
hassl-861	63	47	advanced	advanced	ADJ
hassl-861	63	48	technologies	technology	NOUN
hassl-861	63	49	using	use	VERB
hassl-861	63	50	in	in	ADP
hassl-861	63	51	the	the	DET
hassl-861	63	52	bank	bank	NOUN
hassl-861	63	53	,	,	PUNCT
hassl-861	63	54	and	and	CCONJ
hassl-861	63	55	the	the	DET
hassl-861	63	56	bank	bank	NOUN
hassl-861	63	57	ambassador	ambassador	NOUN
hassl-861	63	58	,	,	PUNCT
hassl-861	63	59	which	which	PRON
hassl-861	63	60	are	be	AUX
hassl-861	63	61	significant	significant	ADJ
hassl-861	63	62	impact	impact	NOUN
hassl-861	63	63	in	in	ADP
hassl-861	63	64	building	build	VERB
hassl-861	63	65	the	the	DET
hassl-861	63	66	bank	bank	NOUN
hassl-861	63	67	image	image	NOUN
hassl-861	63	68	from	from	ADP
hassl-861	63	69	the	the	DET
hassl-861	63	70	czech	czech	ADJ
hassl-861	63	71	millennials	millennial	NOUN
hassl-861	63	72	(	(	PUNCT
hassl-861	63	73	generation	generation	NOUN
hassl-861	63	74	y	y	NOUN
hassl-861	63	75	)	)	PUNCT
hassl-861	63	76	perspective	perspective	NOUN
hassl-861	63	77	”	"	PUNCT
hassl-861	63	78	.	.	PUNCT
hassl-861	64	1	2.1.3	2.1.3	X
hassl-861	64	2	.	.	PUNCT
hassl-861	64	3	customer	customer	NOUN
hassl-861	64	4	trust	trust	NOUN
hassl-861	64	5	in	in	ADP
hassl-861	64	6	islamic	islamic	PROPN
hassl-861	64	7	banks	banks	PROPN
hassl-861	64	8	trust	trust	NOUN
hassl-861	64	9	is	be	AUX
hassl-861	64	10	defined	define	VERB
hassl-861	64	11	as	as	ADP
hassl-861	64	12	the	the	DET
hassl-861	64	13	level	level	NOUN
hassl-861	64	14	of	of	ADP
hassl-861	64	15	reliability	reliability	NOUN
hassl-861	64	16	it	it	PRON
hassl-861	64	17	guarantees	guarantee	VERB
hassl-861	64	18	from	from	ADP
hassl-861	64	19	one	one	NUM
hassl-861	64	20	person	person	NOUN
hassl-861	64	21	to	to	ADP
hassl-861	64	22	another	another	PRON
hassl-861	64	23	within	within	ADP
hassl-861	64	24	a	a	DET
hassl-861	64	25	particular	particular	ADJ
hassl-861	64	26	exchange	exchange	NOUN
hassl-861	64	27	relationship	relationship	NOUN
hassl-861	64	28	(	(	PUNCT
hassl-861	64	29	rotter	rotter	NOUN
hassl-861	64	30	,	,	PUNCT
hassl-861	64	31	1967	1967	NUM
hassl-861	64	32	)	)	PUNCT
hassl-861	64	33	.	.	PUNCT
hassl-861	65	1	a	a	DET
hassl-861	65	2	study	study	NOUN
hassl-861	65	3	by	by	ADP
hassl-861	65	4	hardin	hardin	PROPN
hassl-861	65	5	(	(	PUNCT
hassl-861	65	6	2015	2015	NUM
hassl-861	65	7	)	)	PUNCT
hassl-861	65	8	showed	show	VERB
hassl-861	65	9	that	that	SCONJ
hassl-861	65	10	customers	customer	NOUN
hassl-861	65	11	of	of	ADP
hassl-861	65	12	the	the	DET
hassl-861	65	13	bank	bank	NOUN
hassl-861	65	14	have	have	VERB
hassl-861	65	15	a	a	DET
hassl-861	65	16	relatively	relatively	ADV
hassl-861	65	17	high	high	ADJ
hassl-861	65	18	level	level	NOUN
hassl-861	65	19	of	of	ADP
hassl-861	65	20	trust	trust	NOUN
hassl-861	65	21	in	in	ADP
hassl-861	65	22	islamic	islamic	ADJ
hassl-861	65	23	banks	bank	NOUN
hassl-861	65	24	,	,	PUNCT
hassl-861	65	25	although	although	SCONJ
hassl-861	65	26	some	some	DET
hassl-861	65	27	respondents	respondent	NOUN
hassl-861	65	28	to	to	ADP
hassl-861	65	29	the	the	DET
hassl-861	65	30	questionnaire	questionnaire	NOUN
hassl-861	65	31	have	have	AUX
hassl-861	65	32	never	never	ADV
hassl-861	65	33	become	become	VERB
hassl-861	65	34	clients	client	NOUN
hassl-861	65	35	of	of	ADP
hassl-861	65	36	islamic	islamic	ADJ
hassl-861	65	37	banks	bank	NOUN
hassl-861	65	38	.	.	PUNCT
hassl-861	66	1	real	real	ADJ
hassl-861	66	2	confidence	confidence	NOUN
hassl-861	66	3	was	be	AUX
hassl-861	66	4	also	also	ADV
hassl-861	66	5	found	find	VERB
hassl-861	66	6	to	to	PART
hassl-861	66	7	be	be	AUX
hassl-861	66	8	a	a	DET
hassl-861	66	9	source	source	NOUN
hassl-861	66	10	of	of	ADP
hassl-861	66	11	customer	customer	NOUN
hassl-861	66	12	perception	perception	NOUN
hassl-861	66	13	of	of	ADP
hassl-861	66	14	differentiation	differentiation	NOUN
hassl-861	66	15	in	in	ADP
hassl-861	66	16	the	the	DET
hassl-861	66	17	relationship	relationship	NOUN
hassl-861	66	18	between	between	ADP
hassl-861	66	19	the	the	DET
hassl-861	66	20	seller	seller	NOUN
hassl-861	66	21	and	and	CCONJ
hassl-861	66	22	the	the	DET
hassl-861	66	23	buyer	buyer	NOUN
hassl-861	66	24	(	(	PUNCT
hassl-861	66	25	fang	fang	X
hassl-861	66	26	,	,	PUNCT
hassl-861	66	27	palmatier	palmatier	NOUN
hassl-861	66	28	,	,	PUNCT
hassl-861	66	29	scheer	scheer	PROPN
hassl-861	66	30	,	,	PUNCT
hassl-861	66	31	&	&	CCONJ
hassl-861	66	32	li	li	PROPN
hassl-861	66	33	,	,	PUNCT
hassl-861	66	34	2008	2008	NUM
hassl-861	66	35	)	)	PUNCT
hassl-861	66	36	.	.	PUNCT
hassl-861	67	1	trust	trust	NOUN
hassl-861	67	2	and	and	CCONJ
hassl-861	67	3	confidence	confidence	NOUN
hassl-861	67	4	have	have	AUX
hassl-861	67	5	already	already	ADV
hassl-861	67	6	been	be	AUX
hassl-861	67	7	well	well	ADV
hassl-861	67	8	established	establish	VERB
hassl-861	67	9	in	in	ADP
hassl-861	67	10	the	the	DET
hassl-861	67	11	financial	financial	ADJ
hassl-861	67	12	institutions	institution	NOUN
hassl-861	67	13	and	and	CCONJ
hassl-861	67	14	banking	banking	NOUN
hassl-861	67	15	sector	sector	NOUN
hassl-861	67	16	(	(	PUNCT
hassl-861	67	17	ennew	ennew	PROPN
hassl-861	67	18	,	,	PUNCT
hassl-861	67	19	kharouf	kharouf	NOUN
hassl-861	67	20	,	,	PUNCT
hassl-861	67	21	&	&	CCONJ
hassl-861	67	22	sekhon	sekhon	PROPN
hassl-861	67	23	,	,	PUNCT
hassl-861	67	24	2011	2011	NUM
hassl-861	67	25	)	)	PUNCT
hassl-861	67	26	.	.	PUNCT
hassl-861	68	1	evidence	evidence	NOUN
hassl-861	68	2	of	of	ADP
hassl-861	68	3	emotional	emotional	ADJ
hassl-861	68	4	trust	trust	NOUN
hassl-861	68	5	was	be	AUX
hassl-861	68	6	found	find	VERB
hassl-861	68	7	by	by	ADP
hassl-861	68	8	ashraf	ashraf	NOUN
hassl-861	68	9	and	and	CCONJ
hassl-861	68	10	robson	robson	NOUN
hassl-861	68	11	(	(	PUNCT
hassl-861	68	12	2015	2015	NUM
hassl-861	68	13	)	)	PUNCT
hassl-861	68	14	not	not	PART
hassl-861	68	15	with	with	ADP
hassl-861	68	16	the	the	DET
hassl-861	68	17	bank	bank	NOUN
hassl-861	68	18	itself	itself	PRON
hassl-861	68	19	but	but	CCONJ
hassl-861	68	20	embodied	embody	VERB
hassl-861	68	21	in	in	ADP
hassl-861	68	22	the	the	DET
hassl-861	68	23	relationship	relationship	NOUN
hassl-861	68	24	between	between	ADP
hassl-861	68	25	the	the	DET
hassl-861	68	26	bank	bank	NOUN
hassl-861	68	27	employee	employee	NOUN
hassl-861	68	28	and	and	CCONJ
hassl-861	68	29	the	the	DET
hassl-861	68	30	client	client	NOUN
hassl-861	68	31	.	.	PUNCT
hassl-861	69	1	trust	trust	NOUN
hassl-861	69	2	is	be	AUX
hassl-861	69	3	a	a	DET
hassl-861	69	4	complex	complex	ADJ
hassl-861	69	5	phenomenon	phenomenon	NOUN
hassl-861	69	6	and	and	CCONJ
hassl-861	69	7	it	it	PRON
hassl-861	69	8	has	have	VERB
hassl-861	69	9	many	many	ADJ
hassl-861	69	10	facets	facet	NOUN
hassl-861	69	11	(	(	PUNCT
hassl-861	69	12	dimitriadis	dimitriadis	PROPN
hassl-861	69	13	,	,	PUNCT
hassl-861	69	14	kouremenos	kouremeno	NOUN
hassl-861	69	15	,	,	PUNCT
hassl-861	69	16	&	&	CCONJ
hassl-861	69	17	kyrezis	kyrezis	PROPN
hassl-861	69	18	,	,	PUNCT
hassl-861	69	19	2011	2011	NUM
hassl-861	69	20	)	)	PUNCT
hassl-861	69	21	.	.	PUNCT
hassl-861	70	1	ashraf	ashraf	PROPN
hassl-861	70	2	,	,	PUNCT
hassl-861	70	3	robson	robson	PROPN
hassl-861	70	4	,	,	PUNCT
hassl-861	70	5	&	&	CCONJ
hassl-861	70	6	sekhon	sekhon	PROPN
hassl-861	70	7	,	,	PUNCT
hassl-861	70	8	2015)provided	2015)provided	NUM
hassl-861	70	9	insight	insight	NOUN
hassl-861	70	10	into	into	ADP
hassl-861	70	11	the	the	DET
hassl-861	70	12	behavior	behavior	NOUN
hassl-861	70	13	of	of	ADP
hassl-861	70	14	the	the	DET
hassl-861	70	15	consumer	consumer	NOUN
hassl-861	70	16	within	within	ADP
hassl-861	70	17	islamic	islamic	ADJ
hassl-861	70	18	banking	banking	NOUN
hassl-861	70	19	financial	financial	ADJ
hassl-861	70	20	services	service	NOUN
hassl-861	70	21	and	and	CCONJ
hassl-861	70	22	expanding	expand	VERB
hassl-861	70	23	our	our	PRON
hassl-861	70	24	understanding	understanding	NOUN
hassl-861	70	25	of	of	ADP
hassl-861	70	26	the	the	DET
hassl-861	70	27	meaning	meaning	NOUN
hassl-861	70	28	of	of	ADP
hassl-861	70	29	confidence	confidence	NOUN
hassl-861	70	30	and	and	CCONJ
hassl-861	70	31	trust	trust	NOUN
hassl-861	70	32	.	.	PUNCT
hassl-861	71	1	as	as	SCONJ
hassl-861	71	2	is	be	AUX
hassl-861	71	3	the	the	DET
hassl-861	71	4	case	case	NOUN
hassl-861	71	5	with	with	ADP
hassl-861	71	6	trust	trust	NOUN
hassl-861	71	7	,	,	PUNCT
hassl-861	71	8	there	there	PRON
hassl-861	71	9	is	be	VERB
hassl-861	71	10	also	also	ADV
hassl-861	71	11	overlap	overlap	NOUN
hassl-861	71	12	in	in	ADP
hassl-861	71	13	the	the	DET
hassl-861	71	14	meaning	meaning	NOUN
hassl-861	71	15	between	between	ADP
hassl-861	71	16	trust	trust	NOUN
hassl-861	71	17	concept	concept	NOUN
hassl-861	71	18	and	and	CCONJ
hassl-861	71	19	confidence	confidence	NOUN
hassl-861	71	20	concept	concept	NOUN
hassl-861	71	21	(	(	PUNCT
hassl-861	71	22	svensson	svensson	PROPN
hassl-861	71	23	,	,	PUNCT
hassl-861	71	24	2006	2006	NUM
hassl-861	71	25	)	)	PUNCT
hassl-861	71	26	.	.	PUNCT
hassl-861	72	1	2.2	2.2	NUM
hassl-861	72	2	.	.	PUNCT
hassl-861	72	3	previous	previous	ADJ
hassl-861	72	4	studies	study	NOUN
hassl-861	72	5	hammoud	hammoud	NOUN
hassl-861	72	6	and	and	CCONJ
hassl-861	72	7	bittar	bittar	NOUN
hassl-861	72	8	(	(	PUNCT
hassl-861	72	9	2016	2016	NUM
hassl-861	72	10	)	)	PUNCT
hassl-861	72	11	carried	carry	VERB
hassl-861	72	12	out	out	ADP
hassl-861	72	13	a	a	DET
hassl-861	72	14	study	study	NOUN
hassl-861	72	15	of	of	ADP
hassl-861	72	16	customer	customer	NOUN
hassl-861	72	17	satisfaction	satisfaction	NOUN
hassl-861	72	18	with	with	ADP
hassl-861	72	19	islamic	islamic	ADJ
hassl-861	72	20	banking	banking	NOUN
hassl-861	72	21	services	service	NOUN
hassl-861	72	22	in	in	ADP
hassl-861	72	23	syria	syria	PROPN
hassl-861	72	24	.	.	PUNCT
hassl-861	73	1	they	they	PRON
hassl-861	73	2	found	find	VERB
hassl-861	73	3	that	that	SCONJ
hassl-861	73	4	while	while	SCONJ
hassl-861	73	5	the	the	DET
hassl-861	73	6	quality	quality	NOUN
hassl-861	73	7	of	of	ADP
hassl-861	73	8	banking	banking	NOUN
hassl-861	73	9	services	service	NOUN
hassl-861	73	10	was	be	AUX
hassl-861	73	11	high	high	ADJ
hassl-861	73	12	,	,	PUNCT
hassl-861	73	13	customer	customer	NOUN
hassl-861	73	14	satisfaction	satisfaction	NOUN
hassl-861	73	15	was	be	AUX
hassl-861	73	16	just	just	ADV
hassl-861	73	17	moderate	moderate	ADJ
hassl-861	73	18	,	,	PUNCT
hassl-861	73	19	with	with	ADP
hassl-861	73	20	empathy	empathy	NOUN
hassl-861	73	21	being	be	AUX
hassl-861	73	22	the	the	DET
hassl-861	73	23	most	most	ADV
hassl-861	73	24	effective	effective	ADJ
hassl-861	73	25	a	a	DET
hassl-861	73	26	study	study	NOUN
hassl-861	73	27	by	by	ADP
hassl-861	73	28	raad	raad	PROPN
hassl-861	73	29	(	(	PUNCT
hassl-861	73	30	2005	2005	NUM
hassl-861	73	31	)	)	PUNCT
hassl-861	73	32	attempted	attempt	VERB
hassl-861	73	33	to	to	PART
hassl-861	73	34	present	present	VERB
hassl-861	73	35	an	an	DET
hassl-861	73	36	intellectual	intellectual	ADJ
hassl-861	73	37	and	and	CCONJ
hassl-861	73	38	philosophical	philosophical	ADJ
hassl-861	73	39	framework	framework	NOUN
hassl-861	73	40	of	of	ADP
hassl-861	73	41	the	the	DET
hassl-861	73	42	elements	element	NOUN
hassl-861	73	43	of	of	ADP
hassl-861	73	44	the	the	DET
hassl-861	73	45	new	new	ADJ
hassl-861	73	46	method	method	NOUN
hassl-861	73	47	of	of	ADP
hassl-861	73	48	"	"	PUNCT
hassl-861	73	49	globalization	globalization	NOUN
hassl-861	73	50	,	,	PUNCT
hassl-861	73	51	quality	quality	NOUN
hassl-861	73	52	of	of	ADP
hassl-861	73	53	service	service	NOUN
hassl-861	73	54	and	and	CCONJ
hassl-861	73	55	banking	banking	NOUN
hassl-861	73	56	"	"	PUNCT
hassl-861	73	57	as	as	ADP
hassl-861	73	58	a	a	DET
hassl-861	73	59	modern	modern	ADJ
hassl-861	73	60	administrative	administrative	ADJ
hassl-861	73	61	method	method	NOUN
hassl-861	73	62	that	that	PRON
hassl-861	73	63	strengthens	strengthen	VERB
hassl-861	73	64	and	and	CCONJ
hassl-861	73	65	supports	support	VERB
hassl-861	73	66	the	the	DET
hassl-861	73	67	position	position	NOUN
hassl-861	73	68	of	of	ADP
hassl-861	73	69	syrian	syrian	ADJ
hassl-861	73	70	and	and	CCONJ
hassl-861	73	71	jordanian	jordanian	ADJ
hassl-861	73	72	banks	bank	NOUN
hassl-861	73	73	in	in	ADP
hassl-861	73	74	financial	financial	ADJ
hassl-861	73	75	and	and	CCONJ
hassl-861	73	76	global	global	ADJ
hassl-861	73	77	markets	market	NOUN
hassl-861	73	78	.	.	PUNCT
hassl-861	74	1	it	it	PRON
hassl-861	74	2	offered	offer	VERB
hassl-861	74	3	several	several	ADJ
hassl-861	74	4	suggestions	suggestion	NOUN
hassl-861	74	5	,	,	PUNCT
hassl-861	74	6	including	include	VERB
hassl-861	74	7	activating	activate	VERB
hassl-861	74	8	the	the	DET
hassl-861	74	9	external	external	ADJ
hassl-861	74	10	handling	handling	NOUN
hassl-861	74	11	of	of	ADP
hassl-861	74	12	banks	bank	NOUN
hassl-861	74	13	,	,	PUNCT
hassl-861	74	14	promoting	promote	VERB
hassl-861	74	15	the	the	DET
hassl-861	74	16	idea	idea	NOUN
hassl-861	74	17	and	and	CCONJ
hassl-861	74	18	culture	culture	NOUN
hassl-861	74	19	of	of	ADP
hassl-861	74	20	globalization	globalization	NOUN
hassl-861	74	21	of	of	ADP
hassl-861	74	22	the	the	DET
hassl-861	74	23	quality	quality	NOUN
hassl-861	74	24	of	of	ADP
hassl-861	74	25	banking	banking	NOUN
hassl-861	74	26	services	service	NOUN
hassl-861	74	27	,	,	PUNCT
hassl-861	74	28	paying	pay	VERB
hassl-861	74	29	attention	attention	NOUN
hassl-861	74	30	to	to	ADP
hassl-861	74	31	studying	study	VERB
hassl-861	74	32	the	the	DET
hassl-861	74	33	culture	culture	NOUN
hassl-861	74	34	of	of	ADP
hassl-861	74	35	banking	banking	NOUN
hassl-861	74	36	service	service	NOUN
hassl-861	74	37	,	,	PUNCT
hassl-861	74	38	educating	educate	VERB
hassl-861	74	39	the	the	DET
hassl-861	74	40	bank	bank	NOUN
hassl-861	74	41	employees	employee	NOUN
hassl-861	74	42	and	and	CCONJ
hassl-861	74	43	customers	customer	NOUN
hassl-861	74	44	,	,	PUNCT
hassl-861	74	45	training	train	VERB
hassl-861	74	46	them	they	PRON
hassl-861	74	47	in	in	ADP
hassl-861	74	48	this	this	DET
hassl-861	74	49	culture	culture	NOUN
hassl-861	74	50	and	and	CCONJ
hassl-861	74	51	banking	banking	NOUN
hassl-861	74	52	knowledge	knowledge	NOUN
hassl-861	74	53	,	,	PUNCT
hassl-861	74	54	and	and	CCONJ
hassl-861	74	55	creating	create	VERB
hassl-861	74	56	and	and	CCONJ
hassl-861	74	57	developing	develop	VERB
hassl-861	74	58	new	new	ADJ
hassl-861	74	59	banking	banking	NOUN
hassl-861	74	60	services	service	NOUN
hassl-861	74	61	that	that	PRON
hassl-861	74	62	reach	reach	VERB
hassl-861	74	63	the	the	DET
hassl-861	74	64	level	level	NOUN
hassl-861	74	65	of	of	ADP
hassl-861	74	66	international	international	ADJ
hassl-861	74	67	banking	banking	NOUN
hassl-861	74	68	services	service	NOUN
hassl-861	74	69	.	.	PUNCT
hassl-861	75	1	sumer	sumer	NOUN
hassl-861	75	2	(	(	PUNCT
hassl-861	75	3	2008	2008	NUM
hassl-861	75	4	)	)	PUNCT
hassl-861	75	5	investigated	investigate	VERB
hassl-861	75	6	the	the	DET
hassl-861	75	7	extent	extent	NOUN
hassl-861	75	8	to	to	PART
hassl-861	75	9	which	which	PRON
hassl-861	75	10	customers	customer	NOUN
hassl-861	75	11	are	be	AUX
hassl-861	75	12	satisfied	satisfied	ADJ
hassl-861	75	13	with	with	ADP
hassl-861	75	14	banking	banking	NOUN
hassl-861	75	15	services	service	NOUN
hassl-861	75	16	in	in	ADP
hassl-861	75	17	both	both	CCONJ
hassl-861	75	18	public	public	ADJ
hassl-861	75	19	and	and	CCONJ
hassl-861	75	20	private	private	ADJ
hassl-861	75	21	banks	bank	NOUN
hassl-861	75	22	in	in	ADP
hassl-861	75	23	syria	syria	PROPN
hassl-861	75	24	and	and	CCONJ
hassl-861	75	25	attempted	attempt	VERB
hassl-861	75	26	to	to	PART
hassl-861	75	27	identify	identify	VERB
hassl-861	75	28	the	the	DET
hassl-861	75	29	most	most	ADV
hassl-861	75	30	critical	critical	ADJ
hassl-861	75	31	elements	element	NOUN
hassl-861	75	32	of	of	ADP
hassl-861	75	33	the	the	DET
hassl-861	75	34	marketing	marketing	NOUN
hassl-861	75	35	mix	mix	NOUN
hassl-861	75	36	that	that	PRON
hassl-861	75	37	affect	affect	VERB
hassl-861	75	38	the	the	DET
hassl-861	75	39	behavior	behavior	NOUN
hassl-861	75	40	of	of	ADP
hassl-861	75	41	these	these	DET
hassl-861	75	42	customers	customer	NOUN
hassl-861	75	43	and	and	CCONJ
hassl-861	75	44	their	their	PRON
hassl-861	75	45	satisfaction	satisfaction	NOUN
hassl-861	75	46	.	.	PUNCT
hassl-861	76	1	the	the	DET
hassl-861	76	2	study	study	NOUN
hassl-861	76	3	reached	reach	VERB
hassl-861	76	4	several	several	ADJ
hassl-861	76	5	conclusions	conclusion	NOUN
hassl-861	76	6	,	,	PUNCT
hassl-861	76	7	including	include	VERB
hassl-861	76	8	higher	high	ADJ
hassl-861	76	9	satisfaction	satisfaction	NOUN
hassl-861	76	10	for	for	ADP
hassl-861	76	11	customers	customer	NOUN
hassl-861	76	12	in	in	ADP
hassl-861	76	13	private	private	ADJ
hassl-861	76	14	banks	bank	NOUN
hassl-861	76	15	compared	compare	VERB
hassl-861	76	16	to	to	ADP
hassl-861	76	17	public	public	ADJ
hassl-861	76	18	banks	bank	NOUN
hassl-861	76	19	,	,	PUNCT
hassl-861	76	20	with	with	ADP
hassl-861	76	21	statistical	statistical	ADJ
hassl-861	76	22	significance	significance	NOUN
hassl-861	76	23	in	in	ADP
hassl-861	76	24	all	all	DET
hassl-861	76	25	the	the	DET
hassl-861	76	26	dimensions	dimension	NOUN
hassl-861	76	27	such	such	ADJ
hassl-861	76	28	as	as	ADP
hassl-861	76	29	quality	quality	NOUN
hassl-861	76	30	of	of	ADP
hassl-861	76	31	service	service	NOUN
hassl-861	76	32	,	,	PUNCT
hassl-861	76	33	the	the	DET
hassl-861	76	34	performance	performance	NOUN
hassl-861	76	35	of	of	ADP
hassl-861	76	36	working	working	NOUN
hassl-861	76	37	personnel	personnel	NOUN
hassl-861	76	38	,	,	PUNCT
hassl-861	76	39	the	the	DET
hassl-861	76	40	flow	flow	NOUN
hassl-861	76	41	of	of	ADP
hassl-861	76	42	service	service	NOUN
hassl-861	76	43	evaluation	evaluation	NOUN
hassl-861	76	44	processes	process	NOUN
hassl-861	76	45	,	,	PUNCT
hassl-861	76	46	the	the	DET
hassl-861	76	47	physical	physical	ADJ
hassl-861	76	48	environment	environment	NOUN
hassl-861	76	49	of	of	ADP
hassl-861	76	50	services	service	NOUN
hassl-861	76	51	,	,	PUNCT
hassl-861	76	52	and	and	CCONJ
hassl-861	76	53	convergence	convergence	NOUN
hassl-861	76	54	of	of	ADP
hassl-861	76	55	the	the	DET
hassl-861	76	56	degree	degree	NOUN
hassl-861	76	57	of	of	ADP
hassl-861	76	58	satisfaction	satisfaction	NOUN
hassl-861	76	59	for	for	ADP
hassl-861	76	60	customers	customer	NOUN
hassl-861	76	61	in	in	ADP
hassl-861	76	62	public	public	ADJ
hassl-861	76	63	and	and	CCONJ
hassl-861	76	64	private	private	ADJ
hassl-861	76	65	banks	bank	NOUN
hassl-861	76	66	in	in	ADP
hassl-861	76	67	all	all	DET
hassl-861	76	68	the	the	DET
hassl-861	76	69	dimensions	dimension	NOUN
hassl-861	76	70	such	such	ADJ
hassl-861	76	71	as	as	ADP
hassl-861	76	72	price	price	NOUN
hassl-861	76	73	,	,	PUNCT
hassl-861	76	74	promotion	promotion	NOUN
hassl-861	76	75	and	and	CCONJ
hassl-861	76	76	distribution	distribution	NOUN
hassl-861	76	77	services	service	NOUN
hassl-861	76	78	.	.	PUNCT
hassl-861	77	1	2.3	2.3	NUM
hassl-861	77	2	.	.	PUNCT
hassl-861	77	3	hypotheses	hypothesis	NOUN
hassl-861	77	4	of	of	ADP
hassl-861	77	5	the	the	DET
hassl-861	77	6	research	research	NOUN
hassl-861	77	7	the	the	DET
hassl-861	77	8	study	study	NOUN
hassl-861	77	9	proposes	propose	VERB
hassl-861	77	10	the	the	DET
hassl-861	77	11	following	follow	VERB
hassl-861	77	12	hypotheses	hypothesis	NOUN
hassl-861	77	13	:	:	PUNCT
hassl-861	77	14	h1	h1	NOUN
hassl-861	77	15	:	:	PUNCT
hassl-861	77	16	the	the	DET
hassl-861	77	17	quality	quality	NOUN
hassl-861	77	18	of	of	ADP
hassl-861	77	19	islamic	islamic	ADJ
hassl-861	77	20	banking	banking	NOUN
hassl-861	77	21	services	service	NOUN
hassl-861	77	22	provided	provide	VERB
hassl-861	77	23	has	have	VERB
hassl-861	77	24	a	a	DET
hassl-861	77	25	statistically	statistically	ADV
hassl-861	77	26	significant	significant	ADJ
hassl-861	77	27	impact	impact	NOUN
hassl-861	77	28	on	on	ADP
hassl-861	77	29	customer	customer	NOUN
hassl-861	77	30	satisfaction	satisfaction	NOUN
hassl-861	77	31	with	with	ADP
hassl-861	77	32	those	those	DET
hassl-861	77	33	services	service	NOUN
hassl-861	77	34	.	.	PUNCT
hassl-861	78	1	h2	h2	NOUN
hassl-861	78	2	:	:	PUNCT
hassl-861	78	3	the	the	DET
hassl-861	78	4	image	image	NOUN
hassl-861	78	5	of	of	ADP
hassl-861	78	6	islamic	islamic	ADJ
hassl-861	78	7	banks	bank	NOUN
hassl-861	78	8	has	have	VERB
hassl-861	78	9	a	a	DET
hassl-861	78	10	statistically	statistically	ADV
hassl-861	78	11	significant	significant	ADJ
hassl-861	78	12	impact	impact	NOUN
hassl-861	78	13	on	on	ADP
hassl-861	78	14	customer	customer	NOUN
hassl-861	78	15	satisfaction	satisfaction	NOUN
hassl-861	78	16	with	with	ADP
hassl-861	78	17	their	their	PRON
hassl-861	78	18	services	service	NOUN
hassl-861	78	19	.	.	PUNCT
hassl-861	79	1	humanities	humanity	NOUN
hassl-861	79	2	and	and	CCONJ
hassl-861	79	3	social	social	ADJ
hassl-861	79	4	sciences	science	NOUN
hassl-861	79	5	letters	letter	NOUN
hassl-861	79	6	,	,	PUNCT
hassl-861	79	7	2020	2020	NUM
hassl-861	79	8	,	,	PUNCT
hassl-861	79	9	8(3	8(3	NUM
hassl-861	79	10	):	):	PUNCT
hassl-861	79	11	310	310	NUM
hassl-861	79	12	-	-	SYM
hassl-861	79	13	322	322	NUM
hassl-861	79	14	313	313	NUM
hassl-861	79	15	©	©	PROPN
hassl-861	79	16	2020	2020	NUM
hassl-861	79	17	conscientia	conscientia	PROPN
hassl-861	79	18	beam	beam	PROPN
hassl-861	79	19	.	.	PUNCT
hassl-861	80	1	all	all	DET
hassl-861	80	2	rights	right	NOUN
hassl-861	80	3	reserved	reserve	VERB
hassl-861	80	4	.	.	PUNCT
hassl-861	81	1	h3	h3	NOUN
hassl-861	81	2	:	:	PUNCT
hassl-861	81	3	customers	customer	NOUN
hassl-861	81	4	’	'	PUNCT
hassl-861	81	5	trust	trust	NOUN
hassl-861	81	6	in	in	ADP
hassl-861	81	7	islamic	islamic	ADJ
hassl-861	81	8	banks	bank	NOUN
hassl-861	81	9	has	have	VERB
hassl-861	81	10	a	a	DET
hassl-861	81	11	statistically	statistically	ADV
hassl-861	81	12	significant	significant	ADJ
hassl-861	81	13	impact	impact	NOUN
hassl-861	81	14	on	on	ADP
hassl-861	81	15	their	their	PRON
hassl-861	81	16	satisfaction	satisfaction	NOUN
hassl-861	81	17	with	with	ADP
hassl-861	81	18	the	the	DET
hassl-861	81	19	banks	bank	NOUN
hassl-861	81	20	’	'	PUNCT
hassl-861	81	21	services	service	NOUN
hassl-861	81	22	.	.	PUNCT
hassl-861	82	1	3	3	X
hassl-861	82	2	.	.	X
hassl-861	82	3	research	research	NOUN
hassl-861	82	4	aim	aim	VERB
hassl-861	82	5	this	this	DET
hassl-861	82	6	study	study	NOUN
hassl-861	82	7	intended	intend	VERB
hassl-861	82	8	to	to	PART
hassl-861	82	9	help	help	VERB
hassl-861	82	10	islamic	islamic	ADJ
hassl-861	82	11	banks	bank	NOUN
hassl-861	82	12	'	'	PART
hassl-861	82	13	management	management	NOUN
hassl-861	82	14	develop	develop	VERB
hassl-861	82	15	their	their	PRON
hassl-861	82	16	marketing	marketing	NOUN
hassl-861	82	17	strategies	strategy	NOUN
hassl-861	82	18	,	,	PUNCT
hassl-861	82	19	which	which	PRON
hassl-861	82	20	is	be	AUX
hassl-861	82	21	essential	essential	ADJ
hassl-861	82	22	for	for	ADP
hassl-861	82	23	the	the	DET
hassl-861	82	24	survival	survival	NOUN
hassl-861	82	25	of	of	ADP
hassl-861	82	26	these	these	DET
hassl-861	82	27	banks	bank	NOUN
hassl-861	82	28	,	,	PUNCT
hassl-861	82	29	due	due	ADP
hassl-861	82	30	to	to	ADP
hassl-861	82	31	increased	increase	VERB
hassl-861	82	32	competition	competition	NOUN
hassl-861	82	33	from	from	ADP
hassl-861	82	34	foreign	foreign	ADJ
hassl-861	82	35	banks	bank	NOUN
hassl-861	82	36	and	and	CCONJ
hassl-861	82	37	traditional	traditional	ADJ
hassl-861	82	38	local	local	ADJ
hassl-861	82	39	banks	bank	NOUN
hassl-861	82	40	.	.	PUNCT
hassl-861	83	1	awan	awan	PROPN
hassl-861	83	2	and	and	CCONJ
hassl-861	83	3	azhar	azhar	PROPN
hassl-861	83	4	(	(	PUNCT
hassl-861	83	5	2014	2014	NUM
hassl-861	83	6	)	)	PUNCT
hassl-861	83	7	found	find	VERB
hassl-861	83	8	that	that	SCONJ
hassl-861	83	9	customer	customer	NOUN
hassl-861	83	10	satisfaction	satisfaction	NOUN
hassl-861	83	11	is	be	AUX
hassl-861	83	12	increasing	increase	VERB
hassl-861	83	13	daily	daily	ADV
hassl-861	83	14	and	and	CCONJ
hassl-861	83	15	that	that	SCONJ
hassl-861	83	16	customers‟	customers‟	PROPN
hassl-861	83	17	loyalty	loyalty	NOUN
hassl-861	83	18	to	to	ADP
hassl-861	83	19	islamic	islamic	ADJ
hassl-861	83	20	banks	bank	NOUN
hassl-861	83	21	is	be	AUX
hassl-861	83	22	strong	strong	ADJ
hassl-861	83	23	due	due	ADP
hassl-861	83	24	to	to	ADP
hassl-861	83	25	the	the	DET
hassl-861	83	26	quality	quality	NOUN
hassl-861	83	27	of	of	ADP
hassl-861	83	28	their	their	PRON
hassl-861	83	29	service	service	NOUN
hassl-861	83	30	.	.	PUNCT
hassl-861	84	1	islamic	islamic	ADJ
hassl-861	84	2	banks	bank	NOUN
hassl-861	84	3	must	must	AUX
hassl-861	84	4	ensure	ensure	VERB
hassl-861	84	5	the	the	DET
hassl-861	84	6	quality	quality	NOUN
hassl-861	84	7	of	of	ADP
hassl-861	84	8	service	service	NOUN
hassl-861	84	9	,	,	PUNCT
hassl-861	84	10	leading	lead	VERB
hassl-861	84	11	to	to	ADP
hassl-861	84	12	customer	customer	NOUN
hassl-861	84	13	satisfaction	satisfaction	NOUN
hassl-861	84	14	and	and	CCONJ
hassl-861	84	15	loyalty	loyalty	NOUN
hassl-861	84	16	.	.	PUNCT
hassl-861	85	1	three	three	NUM
hassl-861	85	2	factors	factor	NOUN
hassl-861	85	3	have	have	VERB
hassl-861	85	4	a	a	DET
hassl-861	85	5	significant	significant	ADJ
hassl-861	85	6	positive	positive	ADJ
hassl-861	85	7	impact	impact	NOUN
hassl-861	85	8	on	on	ADP
hassl-861	85	9	customer	customer	NOUN
hassl-861	85	10	satisfaction	satisfaction	NOUN
hassl-861	85	11	with	with	ADP
hassl-861	85	12	their	their	PRON
hassl-861	85	13	services	service	NOUN
hassl-861	85	14	:	:	PUNCT
hassl-861	85	15	quality	quality	NOUN
hassl-861	85	16	of	of	ADP
hassl-861	85	17	services	service	NOUN
hassl-861	85	18	,	,	PUNCT
hassl-861	85	19	institutional	institutional	ADJ
hassl-861	85	20	image	image	NOUN
hassl-861	85	21	,	,	PUNCT
hassl-861	85	22	and	and	CCONJ
hassl-861	85	23	customer	customer	NOUN
hassl-861	85	24	trust	trust	NOUN
hassl-861	85	25	.	.	PUNCT
hassl-861	86	1	4	4	X
hassl-861	86	2	.	.	X
hassl-861	86	3	methodology	methodology	NOUN
hassl-861	86	4	4.1	4.1	NUM
hassl-861	86	5	.	.	PUNCT
hassl-861	87	1	research	research	NOUN
hassl-861	87	2	methodology	methodology	NOUN
hassl-861	87	3	this	this	DET
hassl-861	87	4	paper	paper	NOUN
hassl-861	87	5	describes	describe	VERB
hassl-861	87	6	the	the	DET
hassl-861	87	7	impact	impact	NOUN
hassl-861	87	8	of	of	ADP
hassl-861	87	9	independent	independent	ADJ
hassl-861	87	10	variables	variable	NOUN
hassl-861	87	11	perceived	perceive	VERB
hassl-861	87	12	quality	quality	NOUN
hassl-861	87	13	of	of	ADP
hassl-861	87	14	banking	banking	NOUN
hassl-861	87	15	services	service	NOUN
hassl-861	87	16	,	,	PUNCT
hassl-861	87	17	corporate	corporate	ADJ
hassl-861	87	18	image	image	NOUN
hassl-861	87	19	,	,	PUNCT
hassl-861	87	20	and	and	CCONJ
hassl-861	87	21	customer	customer	NOUN
hassl-861	87	22	confidence	confidence	NOUN
hassl-861	87	23	in	in	ADP
hassl-861	87	24	the	the	DET
hassl-861	87	25	bank	bank	NOUN
hassl-861	87	26	,	,	PUNCT
hassl-861	87	27	on	on	ADP
hassl-861	87	28	the	the	DET
hassl-861	87	29	dependent	dependent	ADJ
hassl-861	87	30	variables	variable	NOUN
hassl-861	87	31	of	of	ADP
hassl-861	87	32	the	the	DET
hassl-861	87	33	study	study	NOUN
hassl-861	87	34	,	,	PUNCT
hassl-861	87	35	satisfaction	satisfaction	NOUN
hassl-861	87	36	with	with	ADP
hassl-861	87	37	banking	banking	NOUN
hassl-861	87	38	services	service	NOUN
hassl-861	87	39	.	.	PUNCT
hassl-861	88	1	the	the	DET
hassl-861	88	2	correlation	correlation	NOUN
hassl-861	88	3	between	between	ADP
hassl-861	88	4	the	the	DET
hassl-861	88	5	independent	independent	ADJ
hassl-861	88	6	and	and	CCONJ
hassl-861	88	7	dependent	dependent	ADJ
hassl-861	88	8	study	study	NOUN
hassl-861	88	9	variables	variable	NOUN
hassl-861	88	10	and	and	CCONJ
hassl-861	88	11	the	the	DET
hassl-861	88	12	interpretation	interpretation	NOUN
hassl-861	88	13	of	of	ADP
hassl-861	88	14	customer	customer	NOUN
hassl-861	88	15	satisfaction	satisfaction	NOUN
hassl-861	88	16	is	be	AUX
hassl-861	88	17	in	in	ADP
hassl-861	88	18	line	line	NOUN
hassl-861	88	19	with	with	ADP
hassl-861	88	20	the	the	DET
hassl-861	88	21	methodology	methodology	NOUN
hassl-861	88	22	of	of	ADP
hassl-861	88	23	al	al	PROPN
hassl-861	88	24	foqahaa	foqahaa	PROPN
hassl-861	88	25	(	(	PUNCT
hassl-861	88	26	2012	2012	NUM
hassl-861	88	27	)	)	PUNCT
hassl-861	88	28	study	study	NOUN
hassl-861	88	29	.	.	PUNCT
hassl-861	89	1	4.2	4.2	NUM
hassl-861	89	2	.	.	PUNCT
hassl-861	89	3	sampling	sample	VERB
hassl-861	89	4	and	and	CCONJ
hassl-861	89	5	sampling	sample	VERB
hassl-861	89	6	technique	technique	NOUN
hassl-861	89	7	the	the	DET
hassl-861	89	8	study	study	NOUN
hassl-861	89	9	sample	sample	NOUN
hassl-861	89	10	consisted	consist	VERB
hassl-861	89	11	of	of	ADP
hassl-861	89	12	all	all	DET
hassl-861	89	13	the	the	DET
hassl-861	89	14	clients	client	NOUN
hassl-861	89	15	of	of	ADP
hassl-861	89	16	islamic	islamic	ADJ
hassl-861	89	17	banks	bank	NOUN
hassl-861	89	18	operating	operate	VERB
hassl-861	89	19	in	in	ADP
hassl-861	89	20	jordan	jordan	PROPN
hassl-861	89	21	.	.	PUNCT
hassl-861	90	1	a	a	DET
hassl-861	90	2	total	total	NOUN
hassl-861	90	3	of	of	ADP
hassl-861	90	4	200	200	NUM
hassl-861	90	5	questionnaires	questionnaire	NOUN
hassl-861	90	6	were	be	AUX
hassl-861	90	7	distributed	distribute	VERB
hassl-861	90	8	to	to	ADP
hassl-861	90	9	islamic	islamic	PROPN
hassl-861	90	10	bank	bank	NOUN
hassl-861	90	11	customers	customer	NOUN
hassl-861	90	12	.	.	PUNCT
hassl-861	91	1	only	only	ADV
hassl-861	91	2	186	186	NUM
hassl-861	91	3	questionnaire	questionnaire	NOUN
hassl-861	91	4	forms	form	NOUN
hassl-861	91	5	were	be	AUX
hassl-861	91	6	approved	approve	VERB
hassl-861	91	7	,	,	PUNCT
hassl-861	91	8	and	and	CCONJ
hassl-861	91	9	were	be	AUX
hassl-861	91	10	found	find	VERB
hassl-861	91	11	to	to	PART
hassl-861	91	12	be	be	AUX
hassl-861	91	13	valid	valid	ADJ
hassl-861	91	14	for	for	ADP
hassl-861	91	15	this	this	DET
hassl-861	91	16	study	study	NOUN
hassl-861	91	17	.	.	PUNCT
hassl-861	92	1	although	although	SCONJ
hassl-861	92	2	small	small	ADJ
hassl-861	92	3	,	,	PUNCT
hassl-861	92	4	the	the	DET
hassl-861	92	5	sample	sample	NOUN
hassl-861	92	6	size	size	NOUN
hassl-861	92	7	was	be	AUX
hassl-861	92	8	deemed	deem	VERB
hassl-861	92	9	sufficient	sufficient	ADJ
hassl-861	92	10	for	for	ADP
hassl-861	92	11	the	the	DET
hassl-861	92	12	study	study	NOUN
hassl-861	92	13	since	since	SCONJ
hassl-861	92	14	(	(	PUNCT
hassl-861	92	15	roscoe	roscoe	PROPN
hassl-861	92	16	,	,	PUNCT
hassl-861	92	17	1975	1975	NUM
hassl-861	92	18	)	)	PUNCT
hassl-861	93	1	suggested	suggest	VERB
hassl-861	93	2	that	that	SCONJ
hassl-861	93	3	a	a	DET
hassl-861	93	4	sufficient	sufficient	ADJ
hassl-861	93	5	sample	sample	NOUN
hassl-861	93	6	size	size	NOUN
hassl-861	93	7	could	could	AUX
hassl-861	93	8	be	be	AUX
hassl-861	93	9	more	more	ADJ
hassl-861	93	10	than	than	ADP
hassl-861	93	11	30	30	NUM
hassl-861	93	12	and	and	CCONJ
hassl-861	93	13	less	less	ADJ
hassl-861	93	14	than	than	ADP
hassl-861	93	15	500	500	NUM
hassl-861	93	16	.	.	PUNCT
hassl-861	94	1	information	information	NOUN
hassl-861	94	2	about	about	ADP
hassl-861	94	3	the	the	DET
hassl-861	94	4	sample	sample	NOUN
hassl-861	94	5	is	be	AUX
hassl-861	94	6	included	include	VERB
hassl-861	94	7	in	in	ADP
hassl-861	94	8	table	table	NOUN
hassl-861	94	9	1	1	NUM
hassl-861	94	10	.	.	PUNCT
hassl-861	95	1	table-1	table-1	NUM
hassl-861	95	2	.	.	PUNCT
hassl-861	96	1	percentage	percentage	NOUN
hassl-861	96	2	based	base	VERB
hassl-861	96	3	on	on	ADP
hassl-861	96	4	gender	gender	NOUN
hassl-861	96	5	,	,	PUNCT
hassl-861	96	6	age	age	NOUN
hassl-861	96	7	,	,	PUNCT
hassl-861	96	8	income	income	NOUN
hassl-861	96	9	,	,	PUNCT
hassl-861	96	10	education	education	NOUN
hassl-861	96	11	,	,	PUNCT
hassl-861	96	12	and	and	CCONJ
hassl-861	96	13	number	number	NOUN
hassl-861	96	14	of	of	ADP
hassl-861	96	15	customers	customer	NOUN
hassl-861	96	16	dealing	deal	VERB
hassl-861	96	17	with	with	ADP
hassl-861	96	18	the	the	DET
hassl-861	96	19	bank	bank	NOUN
hassl-861	96	20	.	.	PUNCT
hassl-861	97	1	repetition	repetition	NOUN
hassl-861	97	2	%	%	NOUN
hassl-861	97	3	gender	gender	NOUN
hassl-861	97	4	male	male	NOUN
hassl-861	97	5	136	136	NUM
hassl-861	97	6	73.1	73.1	NUM
hassl-861	97	7	female	female	ADJ
hassl-861	97	8	50	50	NUM
hassl-861	97	9	26.9	26.9	NUM
hassl-861	97	10	age	age	NOUN
hassl-861	97	11	up	up	ADP
hassl-861	97	12	to	to	PART
hassl-861	97	13	25	25	NUM
hassl-861	97	14	31	31	NUM
hassl-861	97	15	16.7	16.7	NUM
hassl-861	97	16	from	from	ADP
hassl-861	97	17	25	25	NUM
hassl-861	97	18	to	to	PART
hassl-861	97	19	35	35	NUM
hassl-861	97	20	54	54	NUM
hassl-861	97	21	29.0	29.0	NUM
hassl-861	97	22	from	from	ADP
hassl-861	97	23	36	36	NUM
hassl-861	97	24	to	to	PART
hassl-861	97	25	45	45	NUM
hassl-861	97	26	39	39	NUM
hassl-861	97	27	21.0	21.0	NUM
hassl-861	97	28	more	more	ADJ
hassl-861	97	29	than	than	ADP
hassl-861	97	30	45	45	NUM
hassl-861	97	31	62	62	NUM
hassl-861	97	32	33.3	33.3	NUM
hassl-861	97	33	income	income	NOUN
hassl-861	97	34	up	up	ADP
hassl-861	97	35	to	to	ADP
hassl-861	97	36	350	350	NUM
hassl-861	97	37	22	22	NUM
hassl-861	97	38	11.8	11.8	NUM
hassl-861	97	39	from	from	ADP
hassl-861	97	40	350	350	NUM
hassl-861	97	41	to	to	PART
hassl-861	97	42	500	500	NUM
hassl-861	97	43	61	61	NUM
hassl-861	97	44	32.8	32.8	NUM
hassl-861	97	45	from	from	ADP
hassl-861	97	46	500	500	NUM
hassl-861	97	47	to	to	ADP
hassl-861	97	48	1000	1000	NUM
hassl-861	97	49	68	68	NUM
hassl-861	97	50	36.6	36.6	NUM
hassl-861	97	51	from	from	ADP
hassl-861	97	52	1000	1000	NUM
hassl-861	97	53	to	to	ADP
hassl-861	97	54	2000	2000	NUM
hassl-861	97	55	jd	jd	ADP
hassl-861	97	56	23	23	NUM
hassl-861	97	57	12.4	12.4	NUM
hassl-861	97	58	more	more	ADJ
hassl-861	97	59	than	than	ADP
hassl-861	97	60	2000	2000	NUM
hassl-861	97	61	12	12	NUM
hassl-861	97	62	6.6	6.6	NUM
hassl-861	97	63	education	education	NOUN
hassl-861	97	64	high	high	ADJ
hassl-861	97	65	school	school	NOUN
hassl-861	97	66	19	19	NUM
hassl-861	97	67	10.2	10.2	NUM
hassl-861	97	68	community	community	NOUN
hassl-861	97	69	college	college	NOUN
hassl-861	97	70	32	32	NUM
hassl-861	97	71	17.2	17.2	NUM
hassl-861	97	72	bachelor‟s	bachelor‟s	NOUN
hassl-861	97	73	degree	degree	NOUN
hassl-861	97	74	102	102	NUM
hassl-861	97	75	54.8	54.8	NUM
hassl-861	97	76	postgraduate	postgraduate	NOUN
hassl-861	97	77	studies	study	NOUN
hassl-861	97	78	33	33	NUM
hassl-861	97	79	17.8	17.8	NUM
hassl-861	97	80	number	number	NOUN
hassl-861	97	81	of	of	ADP
hassl-861	97	82	direct	direct	ADJ
hassl-861	97	83	dealing	dealing	NOUN
hassl-861	97	84	with	with	ADP
hassl-861	97	85	the	the	DET
hassl-861	97	86	bank	bank	NOUN
hassl-861	97	87	always	always	ADV
hassl-861	97	88	56	56	NUM
hassl-861	97	89	30.1	30.1	NUM
hassl-861	97	90	sometimes	sometimes	ADV
hassl-861	97	91	92	92	NUM
hassl-861	97	92	49.5	49.5	NUM
hassl-861	97	93	rarely	rarely	ADV
hassl-861	97	94	38	38	NUM
hassl-861	97	95	20.4	20.4	NUM
hassl-861	97	96	4.3	4.3	NUM
hassl-861	97	97	.	.	PUNCT
hassl-861	98	1	independent	independent	ADJ
hassl-861	98	2	variables	variable	NOUN
hassl-861	98	3	the	the	DET
hassl-861	98	4	independent	independent	ADJ
hassl-861	98	5	variables	variable	NOUN
hassl-861	98	6	are	be	AUX
hassl-861	98	7	listed	list	VERB
hassl-861	98	8	,	,	PUNCT
hassl-861	98	9	defined	define	VERB
hassl-861	98	10	and	and	CCONJ
hassl-861	98	11	explained	explain	VERB
hassl-861	98	12	below	below	ADV
hassl-861	98	13	.	.	PUNCT
hassl-861	99	1	1the	1the	PROPN
hassl-861	99	2	perceived	perceive	VERB
hassl-861	99	3	quality	quality	NOUN
hassl-861	99	4	of	of	ADP
hassl-861	99	5	banking	banking	NOUN
hassl-861	99	6	services	service	NOUN
hassl-861	99	7	are	be	AUX
hassl-861	99	8	measured	measure	VERB
hassl-861	99	9	by	by	ADP
hassl-861	99	10	dimensions	dimension	NOUN
hassl-861	99	11	developed	develop	VERB
hassl-861	99	12	and	and	CCONJ
hassl-861	99	13	used	use	VERB
hassl-861	99	14	by	by	ADP
hassl-861	99	15	al	al	PROPN
hassl-861	99	16	hakim	hakim	PROPN
hassl-861	99	17	and	and	CCONJ
hassl-861	99	18	maamari	maamari	PROPN
hassl-861	99	19	(	(	PUNCT
hassl-861	99	20	2017	2017	NUM
hassl-861	99	21	)	)	PUNCT
hassl-861	99	22	to	to	PART
hassl-861	99	23	measure	measure	VERB
hassl-861	99	24	the	the	DET
hassl-861	99	25	perceived	perceive	VERB
hassl-861	99	26	quality	quality	NOUN
hassl-861	99	27	of	of	ADP
hassl-861	99	28	services	service	NOUN
hassl-861	99	29	.	.	PUNCT
hassl-861	100	1	this	this	DET
hassl-861	100	2	study	study	NOUN
hassl-861	100	3	analyzed	analyze	VERB
hassl-861	100	4	the	the	DET
hassl-861	100	5	bank	bank	NOUN
hassl-861	100	6	customer	customer	NOUN
hassl-861	100	7	perceived	perceive	VERB
hassl-861	100	8	service	service	NOUN
hassl-861	100	9	quality‟s	quality‟s	NOUN
hassl-861	100	10	effect	effect	NOUN
hassl-861	100	11	on	on	ADP
hassl-861	100	12	their	their	PRON
hassl-861	100	13	satisfaction	satisfaction	NOUN
hassl-861	100	14	and	and	CCONJ
hassl-861	100	15	suggested	suggest	VERB
hassl-861	100	16	a	a	DET
hassl-861	100	17	novel	novel	ADJ
hassl-861	100	18	model	model	NOUN
hassl-861	100	19	measure	measure	NOUN
hassl-861	100	20	of	of	ADP
hassl-861	100	21	perceived	perceive	VERB
hassl-861	100	22	service	service	NOUN
hassl-861	100	23	quality	quality	NOUN
hassl-861	100	24	.	.	PUNCT
hassl-861	101	1	humanities	humanity	NOUN
hassl-861	101	2	and	and	CCONJ
hassl-861	101	3	social	social	ADJ
hassl-861	101	4	sciences	science	NOUN
hassl-861	101	5	letters	letter	NOUN
hassl-861	101	6	,	,	PUNCT
hassl-861	101	7	2020	2020	NUM
hassl-861	101	8	,	,	PUNCT
hassl-861	101	9	8(3	8(3	NUM
hassl-861	101	10	):	):	PUNCT
hassl-861	101	11	310	310	NUM
hassl-861	101	12	-	-	SYM
hassl-861	101	13	322	322	NUM
hassl-861	101	14	314	314	NUM
hassl-861	101	15	©	©	PROPN
hassl-861	101	16	2020	2020	NUM
hassl-861	101	17	conscientia	conscientia	PROPN
hassl-861	101	18	beam	beam	PROPN
hassl-861	101	19	.	.	PUNCT
hassl-861	102	1	all	all	DET
hassl-861	102	2	rights	right	NOUN
hassl-861	102	3	reserved	reserve	VERB
hassl-861	102	4	.	.	PUNCT
hassl-861	103	1	2corporate	2corporate	NUM
hassl-861	103	2	image	image	NOUN
hassl-861	103	3	in	in	ADP
hassl-861	103	4	this	this	DET
hassl-861	103	5	paper	paper	NOUN
hassl-861	103	6	is	be	AUX
hassl-861	103	7	based	base	VERB
hassl-861	103	8	on	on	ADP
hassl-861	103	9	a	a	DET
hassl-861	103	10	scale	scale	NOUN
hassl-861	103	11	developed	develop	VERB
hassl-861	103	12	by	by	ADP
hassl-861	103	13	nguyen	nguyen	NOUN
hassl-861	103	14	and	and	CCONJ
hassl-861	103	15	leblanc	leblanc	PROPN
hassl-861	103	16	(	(	PUNCT
hassl-861	103	17	2002	2002	NUM
hassl-861	103	18	)	)	PUNCT
hassl-861	103	19	which	which	PRON
hassl-861	103	20	used	use	VERB
hassl-861	103	21	five	five	NUM
hassl-861	103	22	dimensions	dimension	NOUN
hassl-861	103	23	:	:	PUNCT
hassl-861	103	24	management	management	NOUN
hassl-861	103	25	's	's	PART
hassl-861	103	26	reputation	reputation	NOUN
hassl-861	103	27	,	,	PUNCT
hassl-861	103	28	community	community	NOUN
hassl-861	103	29	involvement	involvement	NOUN
hassl-861	103	30	,	,	PUNCT
hassl-861	103	31	the	the	DET
hassl-861	103	32	influence	influence	NOUN
hassl-861	103	33	of	of	ADP
hassl-861	103	34	relatives	relative	NOUN
hassl-861	103	35	or	or	CCONJ
hassl-861	103	36	friends	friend	NOUN
hassl-861	103	37	,	,	PUNCT
hassl-861	103	38	and	and	CCONJ
hassl-861	103	39	the	the	DET
hassl-861	103	40	quality	quality	NOUN
hassl-861	103	41	of	of	ADP
hassl-861	103	42	the	the	DET
hassl-861	103	43	organization‟s	organization‟s	NOUN
hassl-861	103	44	services	service	NOUN
hassl-861	103	45	and	and	CCONJ
hassl-861	103	46	values	value	NOUN
hassl-861	103	47	.	.	PUNCT
hassl-861	104	1	3customer	3customer	NUM
hassl-861	104	2	confidence	confidence	NOUN
hassl-861	104	3	in	in	ADP
hassl-861	104	4	the	the	DET
hassl-861	104	5	bank	bank	NOUN
hassl-861	104	6	is	be	AUX
hassl-861	104	7	measured	measure	VERB
hassl-861	104	8	by	by	ADP
hassl-861	104	9	the	the	DET
hassl-861	104	10	scale	scale	NOUN
hassl-861	104	11	developed	develop	VERB
hassl-861	104	12	by	by	ADP
hassl-861	104	13	morgan	morgan	PROPN
hassl-861	104	14	and	and	CCONJ
hassl-861	104	15	hunt	hunt	PROPN
hassl-861	104	16	(	(	PUNCT
hassl-861	104	17	1994	1994	NUM
hassl-861	104	18	)	)	PUNCT
hassl-861	104	19	through	through	ADP
hassl-861	104	20	three	three	NUM
hassl-861	104	21	sub	sub	NOUN
hassl-861	104	22	-	-	NOUN
hassl-861	104	23	dimensions	dimension	NOUN
hassl-861	104	24	related	relate	VERB
hassl-861	104	25	to	to	ADP
hassl-861	104	26	the	the	DET
hassl-861	104	27	client	client	NOUN
hassl-861	104	28	's	's	PART
hassl-861	104	29	confidence	confidence	NOUN
hassl-861	104	30	in	in	ADP
hassl-861	104	31	the	the	DET
hassl-861	104	32	bank	bank	NOUN
hassl-861	104	33	,	,	PUNCT
hassl-861	104	34	its	its	PRON
hassl-861	104	35	name	name	NOUN
hassl-861	104	36	,	,	PUNCT
hassl-861	104	37	and	and	CCONJ
hassl-861	104	38	its	its	PRON
hassl-861	104	39	trust	trust	NOUN
hassl-861	104	40	in	in	ADP
hassl-861	104	41	dealing	deal	VERB
hassl-861	104	42	with	with	ADP
hassl-861	104	43	customers	customer	NOUN
hassl-861	104	44	.	.	PUNCT
hassl-861	105	1	4.4	4.4	NUM
hassl-861	105	2	.	.	PUNCT
hassl-861	106	1	dependent	dependent	ADJ
hassl-861	106	2	variables	variable	NOUN
hassl-861	106	3	satisfaction	satisfaction	NOUN
hassl-861	106	4	with	with	ADP
hassl-861	106	5	the	the	DET
hassl-861	106	6	banking	banking	NOUN
hassl-861	106	7	services	service	NOUN
hassl-861	106	8	variable	variable	NOUN
hassl-861	106	9	was	be	AUX
hassl-861	106	10	measured	measure	VERB
hassl-861	106	11	by	by	ADP
hassl-861	106	12	customer	customer	NOUN
hassl-861	106	13	satisfaction	satisfaction	NOUN
hassl-861	106	14	with	with	ADP
hassl-861	106	15	islamic	islamic	ADJ
hassl-861	106	16	banking	banking	NOUN
hassl-861	106	17	services	service	NOUN
hassl-861	106	18	,	,	PUNCT
hassl-861	106	19	through	through	ADP
hassl-861	106	20	,	,	PUNCT
hassl-861	106	21	a	a	DET
hassl-861	106	22	single	single	ADJ
hassl-861	106	23	statement	statement	NOUN
hassl-861	106	24	determining	determine	VERB
hassl-861	106	25	that	that	DET
hassl-861	106	26	level	level	NOUN
hassl-861	106	27	.	.	PUNCT
hassl-861	107	1	this	this	PRON
hassl-861	107	2	is	be	AUX
hassl-861	107	3	common	common	ADJ
hassl-861	107	4	in	in	ADP
hassl-861	107	5	marketing	marketing	NOUN
hassl-861	107	6	studies	study	NOUN
hassl-861	107	7	,	,	PUNCT
hassl-861	107	8	such	such	ADJ
hassl-861	107	9	as	as	ADP
hassl-861	107	10	al	al	PROPN
hassl-861	107	11	foqahaa	foqahaa	NOUN
hassl-861	107	12	(	(	PUNCT
hassl-861	107	13	2012	2012	NUM
hassl-861	107	14	)	)	PUNCT
hassl-861	107	15	;	;	PUNCT
hassl-861	107	16	birgelen	birgelen	ADJ
hassl-861	107	17	,	,	PUNCT
hassl-861	107	18	de	de	ADP
hassl-861	107	19	ruyter	ruyter	NOUN
hassl-861	107	20	,	,	PUNCT
hassl-861	107	21	and	and	CCONJ
hassl-861	107	22	wetzels	wetzels	PROPN
hassl-861	107	23	(	(	PUNCT
hassl-861	107	24	2001	2001	NUM
hassl-861	107	25	)	)	PUNCT
hassl-861	107	26	and	and	CCONJ
hassl-861	107	27	hurley	hurley	PROPN
hassl-861	107	28	and	and	CCONJ
hassl-861	107	29	estelami	estelami	PROPN
hassl-861	107	30	(	(	PUNCT
hassl-861	107	31	1998	1998	NUM
hassl-861	107	32	)	)	PUNCT
hassl-861	107	33	.	.	PUNCT
hassl-861	108	1	4.5	4.5	NUM
hassl-861	108	2	.	.	PUNCT
hassl-861	109	1	data	datum	NOUN
hassl-861	109	2	processing	processing	NOUN
hassl-861	109	3	methods	method	NOUN
hassl-861	109	4	4.5.1	4.5.1	NUM
hassl-861	109	5	.	.	PUNCT
hassl-861	110	1	measurement	measurement	NOUN
hassl-861	110	2	model	model	NOUN
hassl-861	110	3	evaluation	evaluation	NOUN
hassl-861	110	4	:	:	PUNCT
hassl-861	110	5	statistical	statistical	ADJ
hassl-861	110	6	tools	tool	NOUN
hassl-861	110	7	the	the	DET
hassl-861	110	8	researcher	researcher	NOUN
hassl-861	110	9	worked	work	VERB
hassl-861	110	10	through	through	ADP
hassl-861	110	11	the	the	DET
hassl-861	110	12	data	data	NOUN
hassl-861	110	13	tabulation	tabulation	NOUN
hassl-861	110	14	and	and	CCONJ
hassl-861	110	15	analysis	analysis	NOUN
hassl-861	110	16	to	to	PART
hassl-861	110	17	extract	extract	VERB
hassl-861	110	18	the	the	DET
hassl-861	110	19	results	result	NOUN
hassl-861	110	20	by	by	ADP
hassl-861	110	21	applying	apply	VERB
hassl-861	110	22	the	the	DET
hassl-861	110	23	statistical	statistical	ADJ
hassl-861	110	24	methods	method	NOUN
hassl-861	110	25	appropriate	appropriate	ADJ
hassl-861	110	26	to	to	ADP
hassl-861	110	27	the	the	DET
hassl-861	110	28	nature	nature	NOUN
hassl-861	110	29	of	of	ADP
hassl-861	110	30	the	the	DET
hassl-861	110	31	data	datum	NOUN
hassl-861	110	32	,	,	PUNCT
hassl-861	110	33	the	the	DET
hassl-861	110	34	type	type	NOUN
hassl-861	110	35	of	of	ADP
hassl-861	110	36	sample	sample	NOUN
hassl-861	110	37	,	,	PUNCT
hassl-861	110	38	and	and	CCONJ
hassl-861	110	39	the	the	DET
hassl-861	110	40	objectives	objective	NOUN
hassl-861	110	41	of	of	ADP
hassl-861	110	42	the	the	DET
hassl-861	110	43	study	study	NOUN
hassl-861	110	44	,	,	PUNCT
hassl-861	110	45	using	use	VERB
hassl-861	110	46	spss	spss	PROPN
hassl-861	110	47	total	total	ADJ
hassl-861	110	48	statistical	statistical	ADJ
hassl-861	110	49	packages	package	NOUN
hassl-861	110	50	.	.	PUNCT
hassl-861	111	1	the	the	DET
hassl-861	111	2	statistical	statistical	ADJ
hassl-861	111	3	methods	method	NOUN
hassl-861	111	4	used	use	VERB
hassl-861	111	5	in	in	ADP
hassl-861	111	6	the	the	DET
hassl-861	111	7	study	study	NOUN
hassl-861	111	8	are	be	AUX
hassl-861	111	9	:	:	PUNCT
hassl-861	111	10			PRON
hassl-861	111	11	frequencies	frequency	NOUN
hassl-861	111	12	and	and	CCONJ
hassl-861	111	13	percentage	percentage	NOUN
hassl-861	111	14	:	:	PUNCT
hassl-861	111	15	these	these	PRON
hassl-861	111	16	were	be	AUX
hassl-861	111	17	used	use	VERB
hassl-861	111	18	to	to	PART
hassl-861	111	19	distribute	distribute	VERB
hassl-861	111	20	customer	customer	NOUN
hassl-861	111	21	characteristics	characteristic	NOUN
hassl-861	111	22	as	as	ADV
hassl-861	111	23	well	well	ADV
hassl-861	111	24	as	as	ADP
hassl-861	111	25	customer	customer	NOUN
hassl-861	111	26	attitudes	attitude	NOUN
hassl-861	111	27	in	in	ADP
hassl-861	111	28	the	the	DET
hassl-861	111	29	quality	quality	NOUN
hassl-861	111	30	of	of	ADP
hassl-861	111	31	banking	banking	NOUN
hassl-861	111	32	services	service	NOUN
hassl-861	111	33	provided	provide	VERB
hassl-861	111	34	by	by	ADP
hassl-861	111	35	the	the	DET
hassl-861	111	36	bank	bank	NOUN
hassl-861	111	37	.	.	PUNCT
hassl-861	112	1	computation	computation	NOUN
hassl-861	112	2	of	of	ADP
hassl-861	112	3	the	the	DET
hassl-861	112	4	standard	standard	ADJ
hassl-861	112	5	deviation	deviation	NOUN
hassl-861	112	6	enabled	enable	VERB
hassl-861	112	7	the	the	DET
hassl-861	112	8	researcher	researcher	NOUN
hassl-861	112	9	to	to	PART
hassl-861	112	10	determine	determine	VERB
hassl-861	112	11	the	the	DET
hassl-861	112	12	degree	degree	NOUN
hassl-861	112	13	of	of	ADP
hassl-861	112	14	acceptance	acceptance	NOUN
hassl-861	112	15	or	or	CCONJ
hassl-861	112	16	rejection	rejection	NOUN
hassl-861	112	17	of	of	ADP
hassl-861	112	18	members	member	NOUN
hassl-861	112	19	of	of	ADP
hassl-861	112	20	the	the	DET
hassl-861	112	21	study	study	NOUN
hassl-861	112	22	sample	sample	NOUN
hassl-861	112	23	.	.	PUNCT
hassl-861	113	1			PUNCT
hassl-861	114	1	the	the	DET
hassl-861	114	2	mean	mean	NOUN
hassl-861	114	3	:	:	PUNCT
hassl-861	114	4	this	this	PRON
hassl-861	114	5	was	be	AUX
hassl-861	114	6	used	use	VERB
hassl-861	114	7	to	to	PART
hassl-861	114	8	know	know	VERB
hassl-861	114	9	customers‟	customers‟	NUM
hassl-861	114	10	opinions	opinion	NOUN
hassl-861	114	11	about	about	ADP
hassl-861	114	12	how	how	SCONJ
hassl-861	114	13	well	well	ADV
hassl-861	114	14	the	the	DET
hassl-861	114	15	quality	quality	NOUN
hassl-861	114	16	of	of	ADP
hassl-861	114	17	banking	banking	NOUN
hassl-861	114	18	services	service	NOUN
hassl-861	114	19	matched	match	VERB
hassl-861	114	20	their	their	PRON
hassl-861	114	21	satisfaction	satisfaction	NOUN
hassl-861	114	22	requirements	requirement	NOUN
hassl-861	114	23	of	of	ADP
hassl-861	114	24	materiality	materiality	NOUN
hassl-861	114	25	,	,	PUNCT
hassl-861	114	26	reliability	reliability	NOUN
hassl-861	114	27	,	,	PUNCT
hassl-861	114	28	responsiveness	responsiveness	NOUN
hassl-861	114	29	,	,	PUNCT
hassl-861	114	30	safety	safety	NOUN
hassl-861	114	31	,	,	PUNCT
hassl-861	114	32	and	and	CCONJ
hassl-861	114	33	empathy	empathy	NOUN
hassl-861	114	34	.	.	PUNCT
hassl-861	115	1	the	the	DET
hassl-861	115	2	standard	standard	ADJ
hassl-861	115	3	deviation	deviation	NOUN
hassl-861	115	4	used	use	VERB
hassl-861	115	5	to	to	PART
hassl-861	115	6	measure	measure	VERB
hassl-861	115	7	the	the	DET
hassl-861	115	8	degree	degree	NOUN
hassl-861	115	9	of	of	ADP
hassl-861	115	10	dispersion	dispersion	NOUN
hassl-861	115	11	of	of	ADP
hassl-861	115	12	customer	customer	NOUN
hassl-861	115	13	response	response	NOUN
hassl-861	115	14	values	value	NOUN
hassl-861	115	15	from	from	ADP
hassl-861	115	16	the	the	DET
hassl-861	115	17	arithmetic	arithmetic	ADJ
hassl-861	115	18	mean	mean	NOUN
hassl-861	115	19	.	.	PUNCT
hassl-861	116	1			PUNCT
hassl-861	117	1	the	the	DET
hassl-861	117	2	multiple	multiple	ADJ
hassl-861	117	3	linear	linear	ADJ
hassl-861	117	4	regressions	regression	NOUN
hassl-861	117	5	analysis	analysis	NOUN
hassl-861	117	6	and	and	CCONJ
hassl-861	117	7	correlation	correlation	NOUN
hassl-861	117	8	coefficient	coefficient	NOUN
hassl-861	117	9	:	:	PUNCT
hassl-861	117	10	a	a	DET
hassl-861	117	11	model	model	NOUN
hassl-861	117	12	was	be	AUX
hassl-861	117	13	prepared	prepared	ADJ
hassl-861	117	14	to	to	PART
hassl-861	117	15	demonstrate	demonstrate	VERB
hassl-861	117	16	the	the	DET
hassl-861	117	17	relationship	relationship	NOUN
hassl-861	117	18	between	between	ADP
hassl-861	117	19	independent	independent	ADJ
hassl-861	117	20	variables	variable	NOUN
hassl-861	117	21	and	and	CCONJ
hassl-861	117	22	the	the	DET
hassl-861	117	23	dependent	dependent	ADJ
hassl-861	117	24	variable	variable	NOUN
hassl-861	117	25	.	.	PUNCT
hassl-861	118	1	statistical	statistical	ADJ
hassl-861	118	2	methods	method	NOUN
hassl-861	118	3	were	be	AUX
hassl-861	118	4	used	use	VERB
hassl-861	118	5	in	in	ADP
hassl-861	118	6	the	the	DET
hassl-861	118	7	study	study	NOUN
hassl-861	118	8	t	t	NOUN
hassl-861	118	9	-	-	PUNCT
hassl-861	118	10	test	test	NOUN
hassl-861	118	11	,	,	PUNCT
hassl-861	118	12	f	f	X
hassl-861	118	13	-	-	PUNCT
hassl-861	118	14	test	test	NOUN
hassl-861	118	15	to	to	PART
hassl-861	118	16	examine	examine	VERB
hassl-861	118	17	the	the	DET
hassl-861	118	18	effect	effect	NOUN
hassl-861	118	19	of	of	ADP
hassl-861	118	20	independent	independent	ADJ
hassl-861	118	21	variables	variable	NOUN
hassl-861	118	22	in	in	ADP
hassl-861	118	23	the	the	DET
hassl-861	118	24	study	study	NOUN
hassl-861	118	25	and	and	CCONJ
hassl-861	118	26	the	the	DET
hassl-861	118	27	dependent	dependent	ADJ
hassl-861	118	28	variable	variable	NOUN
hassl-861	118	29	in	in	ADP
hassl-861	118	30	regression	regression	NOUN
hassl-861	118	31	models	model	NOUN
hassl-861	118	32	:	:	PUNCT
hassl-861	118	33	r	r	NOUN
hassl-861	118	34	square	square	NOUN
hassl-861	118	35	to	to	PART
hassl-861	118	36	measure	measure	VERB
hassl-861	118	37	the	the	DET
hassl-861	118	38	explanatory	explanatory	ADJ
hassl-861	118	39	power	power	NOUN
hassl-861	118	40	of	of	ADP
hassl-861	118	41	the	the	DET
hassl-861	118	42	model	model	NOUN
hassl-861	118	43	,	,	PUNCT
hassl-861	118	44	and	and	CCONJ
hassl-861	118	45	the	the	DET
hassl-861	118	46	"	"	PUNCT
hassl-861	118	47	r	r	NOUN
hassl-861	118	48	"	"	PUNCT
hassl-861	118	49	correlation	correlation	NOUN
hassl-861	118	50	coefficient	coefficient	NOUN
hassl-861	118	51	to	to	PART
hassl-861	118	52	examine	examine	VERB
hassl-861	118	53	the	the	DET
hassl-861	118	54	type	type	NOUN
hassl-861	118	55	of	of	ADP
hassl-861	118	56	relationship	relationship	NOUN
hassl-861	118	57	.	.	PUNCT
hassl-861	119	1	4.5.2	4.5.2	NUM
hassl-861	119	2	.	.	PUNCT
hassl-861	120	1	testing	test	VERB
hassl-861	120	2	the	the	DET
hassl-861	120	3	stability	stability	NOUN
hassl-861	120	4	of	of	ADP
hassl-861	120	5	the	the	DET
hassl-861	120	6	tool	tool	NOUN
hassl-861	120	7	first	first	ADV
hassl-861	120	8	the	the	DET
hassl-861	120	9	mean	mean	ADJ
hassl-861	120	10	,	,	PUNCT
hassl-861	120	11	standard	standard	ADJ
hassl-861	120	12	deviation	deviation	NOUN
hassl-861	120	13	,	,	PUNCT
hassl-861	120	14	and	and	CCONJ
hassl-861	120	15	average	average	ADJ
hassl-861	120	16	degree	degree	NOUN
hassl-861	120	17	of	of	ADP
hassl-861	120	18	approval	approval	NOUN
hassl-861	120	19	were	be	AUX
hassl-861	120	20	computed	compute	VERB
hassl-861	120	21	to	to	PART
hassl-861	120	22	test	test	VERB
hassl-861	120	23	the	the	DET
hassl-861	120	24	reliability	reliability	NOUN
hassl-861	120	25	of	of	ADP
hassl-861	120	26	customer	customer	NOUN
hassl-861	120	27	satisfaction	satisfaction	NOUN
hassl-861	120	28	,	,	PUNCT
hassl-861	120	29	reliability	reliability	NOUN
hassl-861	120	30	,	,	PUNCT
hassl-861	120	31	response	response	NOUN
hassl-861	120	32	,	,	PUNCT
hassl-861	120	33	and	and	CCONJ
hassl-861	120	34	empathy	empathy	ADJ
hassl-861	120	35	instruments	instrument	NOUN
hassl-861	120	36	.	.	PUNCT
hassl-861	121	1	table	table	NOUN
hassl-861	121	2	2	2	NUM
hassl-861	121	3	indicates	indicate	VERB
hassl-861	121	4	the	the	DET
hassl-861	121	5	total	total	ADJ
hassl-861	121	6	degree	degree	NOUN
hassl-861	121	7	of	of	ADP
hassl-861	121	8	stability	stability	NOUN
hassl-861	121	9	.	.	PUNCT
hassl-861	122	1	its	its	PRON
hassl-861	122	2	h	h	NOUN
hassl-861	122	3	calculated	calculate	VERB
hassl-861	122	4	using	use	VERB
hassl-861	122	5	cronbach	cronbach	NOUN
hassl-861	122	6	's	's	PART
hassl-861	122	7	α	α	PRON
hassl-861	122	8	test	test	NOUN
hassl-861	122	9	,	,	PUNCT
hassl-861	122	10	which	which	PRON
hassl-861	122	11	measures	measure	VERB
hassl-861	122	12	the	the	DET
hassl-861	122	13	average	average	NOUN
hassl-861	122	14	of	of	ADP
hassl-861	122	15	all	all	DET
hassl-861	122	16	split	split	ADJ
hassl-861	122	17	-	-	PUNCT
hassl-861	122	18	halves	half	NOUN
hassl-861	122	19	possible	possible	ADJ
hassl-861	122	20	,	,	PUNCT
hassl-861	122	21	resulting	result	VERB
hassl-861	122	22	from	from	ADP
hassl-861	122	23	different	different	ADJ
hassl-861	122	24	methods	method	NOUN
hassl-861	122	25	of	of	ADP
hassl-861	122	26	segmentation	segmentation	NOUN
hassl-861	122	27	.	.	PUNCT
hassl-861	123	1	the	the	DET
hassl-861	123	2	value	value	NOUN
hassl-861	123	3	of	of	ADP
hassl-861	123	4	this	this	DET
hassl-861	123	5	coefficient	coefficient	NOUN
hassl-861	123	6	ranges	range	VERB
hassl-861	123	7	from	from	ADP
hassl-861	123	8	0	0	NUM
hassl-861	123	9	to	to	ADP
hassl-861	123	10	1	1	NUM
hassl-861	123	11	.	.	PUNCT
hassl-861	124	1	the	the	DET
hassl-861	124	2	value	value	NOUN
hassl-861	124	3	of	of	ADP
hassl-861	124	4	the	the	DET
hassl-861	124	5	stability	stability	NOUN
hassl-861	124	6	coefficient	coefficient	NOUN
hassl-861	124	7	(	(	PUNCT
hassl-861	124	8	α≤	α≤	NOUN
hassl-861	124	9	0.6	0.6	NUM
hassl-861	124	10	)	)	PUNCT
hassl-861	124	11	is	be	AUX
hassl-861	124	12	an	an	DET
hassl-861	124	13	indication	indication	NOUN
hassl-861	124	14	of	of	ADP
hassl-861	124	15	a	a	DET
hassl-861	124	16	low	low	ADJ
hassl-861	124	17	degree	degree	NOUN
hassl-861	124	18	of	of	ADP
hassl-861	124	19	reliability	reliability	NOUN
hassl-861	124	20	of	of	ADP
hassl-861	124	21	the	the	DET
hassl-861	124	22	internal	internal	ADJ
hassl-861	124	23	scale	scale	NOUN
hassl-861	124	24	(	(	PUNCT
hassl-861	124	25	malhotra	malhotra	PROPN
hassl-861	124	26	,	,	PUNCT
hassl-861	124	27	2004	2004	NUM
hassl-861	124	28	)	)	PUNCT
hassl-861	124	29	.	.	PUNCT
hassl-861	125	1	the	the	DET
hassl-861	125	2	total	total	ADJ
hassl-861	125	3	value	value	NOUN
hassl-861	125	4	of	of	ADP
hassl-861	125	5	alpha	alpha	NOUN
hassl-861	125	6	in	in	ADP
hassl-861	125	7	this	this	DET
hassl-861	125	8	study	study	NOUN
hassl-861	125	9	was	be	AUX
hassl-861	125	10	76.2	76.2	NUM
hassl-861	125	11	%	%	NOUN
hassl-861	125	12	,	,	PUNCT
hassl-861	125	13	which	which	PRON
hassl-861	125	14	was	be	AUX
hassl-861	125	15	considered	consider	VERB
hassl-861	125	16	a	a	DET
hassl-861	125	17	good	good	ADJ
hassl-861	125	18	value	value	NOUN
hassl-861	125	19	because	because	SCONJ
hassl-861	125	20	it	it	PRON
hassl-861	125	21	was	be	AUX
hassl-861	125	22	higher	high	ADJ
hassl-861	125	23	than	than	ADP
hassl-861	125	24	the	the	DET
hassl-861	125	25	minimum	minimum	ADJ
hassl-861	125	26	acceptable	acceptable	ADJ
hassl-861	125	27	limit	limit	NOUN
hassl-861	125	28	of	of	ADP
hassl-861	125	29	60	60	NUM
hassl-861	125	30	%	%	NOUN
hassl-861	125	31	.	.	PUNCT
hassl-861	126	1	second	second	ADJ
hassl-861	126	2	,	,	PUNCT
hassl-861	126	3	the	the	DET
hassl-861	126	4	mean	mean	ADJ
hassl-861	126	5	and	and	CCONJ
hassl-861	126	6	standard	standard	ADJ
hassl-861	126	7	deviation	deviation	NOUN
hassl-861	126	8	of	of	ADP
hassl-861	126	9	the	the	DET
hassl-861	126	10	first	first	ADJ
hassl-861	126	11	twenty	twenty	NUM
hassl-861	126	12	questions	question	NOUN
hassl-861	126	13	summarized	summarize	VERB
hassl-861	126	14	in	in	ADP
hassl-861	126	15	table	table	NOUN
hassl-861	126	16	3	3	NUM
hassl-861	126	17	were	be	AUX
hassl-861	126	18	extracted	extract	VERB
hassl-861	126	19	.	.	PUNCT
hassl-861	127	1	the	the	DET
hassl-861	127	2	results	result	NOUN
hassl-861	127	3	of	of	ADP
hassl-861	127	4	the	the	DET
hassl-861	127	5	descriptive	descriptive	ADJ
hassl-861	127	6	statistical	statistical	ADJ
hassl-861	127	7	analysis	analysis	NOUN
hassl-861	127	8	of	of	ADP
hassl-861	127	9	the	the	DET
hassl-861	127	10	study	study	NOUN
hassl-861	127	11	questions	question	NOUN
hassl-861	127	12	in	in	ADP
hassl-861	127	13	the	the	DET
hassl-861	127	14	table	table	NOUN
hassl-861	127	15	show	show	VERB
hassl-861	127	16	that	that	SCONJ
hassl-861	127	17	the	the	DET
hassl-861	127	18	trends	trend	NOUN
hassl-861	127	19	of	of	ADP
hassl-861	127	20	the	the	DET
hassl-861	127	21	sample	sample	NOUN
hassl-861	127	22	study	study	NOUN
hassl-861	127	23	were	be	AUX
hassl-861	127	24	positive	positive	ADJ
hassl-861	127	25	for	for	ADP
hassl-861	127	26	all	all	DET
hassl-861	127	27	the	the	DET
hassl-861	127	28	paragraphs	paragraph	NOUN
hassl-861	127	29	.	.	PUNCT
hassl-861	128	1	that	that	PRON
hassl-861	128	2	measures	measure	VERB
hassl-861	128	3	the	the	DET
hassl-861	128	4	first	first	ADJ
hassl-861	128	5	independent	independent	ADJ
hassl-861	128	6	variable	variable	NOUN
hassl-861	128	7	of	of	ADP
hassl-861	128	8	the	the	DET
hassl-861	128	9	study	study	NOUN
hassl-861	128	10	and	and	CCONJ
hassl-861	128	11	its	its	PRON
hassl-861	128	12	dimensions	dimension	NOUN
hassl-861	128	13	.	.	PUNCT
hassl-861	129	1	the	the	DET
hassl-861	129	2	arithmetic	arithmetic	ADJ
hassl-861	129	3	average	average	NOUN
hassl-861	129	4	of	of	ADP
hassl-861	129	5	the	the	DET
hassl-861	129	6	study	study	NOUN
hassl-861	129	7	sample	sample	NOUN
hassl-861	129	8	was	be	AUX
hassl-861	129	9	higher	high	ADJ
hassl-861	129	10	than	than	ADP
hassl-861	129	11	the	the	DET
hassl-861	129	12	average	average	ADJ
hassl-861	129	13	measurement	measurement	NOUN
hassl-861	129	14	of	of	ADP
hassl-861	129	15	the	the	DET
hassl-861	129	16	model	model	NOUN
hassl-861	129	17	,	,	PUNCT
hassl-861	129	18	and	and	CCONJ
hassl-861	129	19	the	the	DET
hassl-861	129	20	standard	standard	ADJ
hassl-861	129	21	deviation	deviation	NOUN
hassl-861	129	22	was	be	AUX
hassl-861	129	23	less	less	ADJ
hassl-861	129	24	than	than	ADP
hassl-861	129	25	half	half	DET
hassl-861	129	26	the	the	DET
hassl-861	129	27	mean	mean	NOUN
hassl-861	129	28	.	.	PUNCT
hassl-861	130	1	4.5.3	4.5.3	X
hassl-861	130	2	.	.	PUNCT
hassl-861	131	1	first	first	ADJ
hassl-861	131	2	quality	quality	NOUN
hassl-861	131	3	dimension	dimension	NOUN
hassl-861	131	4	:	:	PUNCT
hassl-861	131	5	quality	quality	NOUN
hassl-861	131	6	of	of	ADP
hassl-861	131	7	banking	banking	NOUN
hassl-861	131	8	services	service	NOUN
hassl-861	131	9	there	there	PRON
hassl-861	131	10	was	be	VERB
hassl-861	131	11	a	a	DET
hassl-861	131	12	high	high	ADJ
hassl-861	131	13	degree	degree	NOUN
hassl-861	131	14	of	of	ADP
hassl-861	131	15	agreement	agreement	NOUN
hassl-861	131	16	on	on	ADP
hassl-861	131	17	the	the	DET
hassl-861	131	18	first	first	ADJ
hassl-861	131	19	dimension	dimension	NOUN
hassl-861	131	20	of	of	ADP
hassl-861	131	21	the	the	DET
hassl-861	131	22	quality	quality	NOUN
hassl-861	131	23	of	of	ADP
hassl-861	131	24	banking	banking	NOUN
hassl-861	131	25	services	service	NOUN
hassl-861	131	26	namely	namely	ADV
hassl-861	131	27	tangibility	tangibility	NOUN
hassl-861	131	28	,	,	PUNCT
hassl-861	131	29	which	which	PRON
hassl-861	131	30	reached	reach	VERB
hassl-861	131	31	an	an	DET
hassl-861	131	32	average	average	ADJ
hassl-861	131	33	response	response	NOUN
hassl-861	131	34	of	of	ADP
hassl-861	131	35	4.2211	4.2211	NUM
hassl-861	131	36	and	and	CCONJ
hassl-861	131	37	a	a	DET
hassl-861	131	38	standard	standard	ADJ
hassl-861	131	39	deviation	deviation	NOUN
hassl-861	131	40	of	of	ADP
hassl-861	131	41	0.51161	0.51161	NUM
hassl-861	131	42	for	for	ADP
hassl-861	131	43	questions	question	NOUN
hassl-861	131	44	1	1	NUM
hassl-861	131	45	-	-	SYM
hassl-861	131	46	6	6	NUM
hassl-861	131	47	.	.	PUNCT
hassl-861	132	1	humanities	humanity	NOUN
hassl-861	132	2	and	and	CCONJ
hassl-861	132	3	social	social	ADJ
hassl-861	132	4	sciences	science	NOUN
hassl-861	132	5	letters	letter	NOUN
hassl-861	132	6	,	,	PUNCT
hassl-861	132	7	2020	2020	NUM
hassl-861	132	8	,	,	PUNCT
hassl-861	132	9	8(3	8(3	NUM
hassl-861	132	10	):	):	PUNCT
hassl-861	132	11	310	310	NUM
hassl-861	132	12	-	-	SYM
hassl-861	132	13	322	322	NUM
hassl-861	132	14	315	315	NUM
hassl-861	132	15	©	©	PROPN
hassl-861	132	16	2020	2020	NUM
hassl-861	132	17	conscientia	conscientia	PROPN
hassl-861	132	18	beam	beam	PROPN
hassl-861	132	19	.	.	PUNCT
hassl-861	133	1	all	all	DET
hassl-861	133	2	rights	right	NOUN
hassl-861	133	3	reserved	reserve	VERB
hassl-861	133	4	.	.	PUNCT
hassl-861	134	1	that	that	PRON
hassl-861	134	2	indicated	indicate	VERB
hassl-861	134	3	the	the	DET
hassl-861	134	4	positive	positive	ADJ
hassl-861	134	5	feeling	feeling	NOUN
hassl-861	134	6	of	of	ADP
hassl-861	134	7	the	the	DET
hassl-861	134	8	sample	sample	NOUN
hassl-861	134	9	members	member	NOUN
hassl-861	134	10	towards	towards	ADP
hassl-861	134	11	the	the	DET
hassl-861	134	12	physical	physical	ADJ
hassl-861	134	13	environment	environment	NOUN
hassl-861	134	14	of	of	ADP
hassl-861	134	15	islamic	islamic	ADJ
hassl-861	134	16	banks	bank	NOUN
hassl-861	134	17	in	in	ADP
hassl-861	134	18	terms	term	NOUN
hassl-861	134	19	of	of	ADP
hassl-861	134	20	its	its	PRON
hassl-861	134	21	comfort	comfort	NOUN
hassl-861	134	22	,	,	PUNCT
hassl-861	134	23	cleanliness	cleanliness	NOUN
hassl-861	134	24	,	,	PUNCT
hassl-861	134	25	modern	modern	ADJ
hassl-861	134	26	equipment	equipment	NOUN
hassl-861	134	27	,	,	PUNCT
hassl-861	134	28	waiting	wait	VERB
hassl-861	134	29	for	for	ADP
hassl-861	134	30	areas	area	NOUN
hassl-861	134	31	,	,	PUNCT
hassl-861	134	32	and	and	CCONJ
hassl-861	134	33	an	an	DET
hassl-861	134	34	excellent	excellent	ADJ
hassl-861	134	35	presentation	presentation	NOUN
hassl-861	134	36	of	of	ADP
hassl-861	134	37	workers	worker	NOUN
hassl-861	134	38	.	.	PUNCT
hassl-861	135	1	table-2	table-2	NUM
hassl-861	135	2	.	.	PUNCT
hassl-861	136	1	mean	mean	VERB
hassl-861	136	2	,	,	PUNCT
hassl-861	136	3	standard	standard	ADJ
hassl-861	136	4	deviation	deviation	NOUN
hassl-861	136	5	,	,	PUNCT
hassl-861	136	6	and	and	CCONJ
hassl-861	136	7	degree	degree	NOUN
hassl-861	136	8	of	of	ADP
hassl-861	136	9	approval	approval	NOUN
hassl-861	136	10	for	for	ADP
hassl-861	136	11	customer	customer	NOUN
hassl-861	136	12	satisfaction	satisfaction	NOUN
hassl-861	136	13	tangibility	tangibility	NOUN
hassl-861	136	14	,	,	PUNCT
hassl-861	136	15	reliability	reliability	NOUN
hassl-861	136	16	,	,	PUNCT
hassl-861	136	17	response	response	NOUN
hassl-861	136	18	,	,	PUNCT
hassl-861	136	19	courtesy	courtesy	NOUN
hassl-861	136	20	,	,	PUNCT
hassl-861	136	21	and	and	CCONJ
hassl-861	136	22	empathy	empathy	NOUN
hassl-861	136	23	.	.	PUNCT
hassl-861	137	1	degree	degree	NOUN
hassl-861	137	2	of	of	ADP
hassl-861	137	3	approval	approval	NOUN
hassl-861	137	4	standard	standard	ADJ
hassl-861	137	5	deviation	deviation	NOUN
hassl-861	137	6	mean	mean	VERB
hassl-861	137	7	the	the	DET
hassl-861	137	8	phrase	phrase	NOUN
hassl-861	137	9	high	high	ADJ
hassl-861	137	10	0.38491	0.38491	NUM
hassl-861	138	1	4.1560	4.1560	NUM
hassl-861	138	2	quality	quality	NOUN
hassl-861	138	3	of	of	ADP
hassl-861	138	4	banking	banking	NOUN
hassl-861	138	5	services	service	NOUN
hassl-861	138	6	high	high	VERB
hassl-861	138	7	0.51161	0.51161	NUM
hassl-861	138	8	4.2211	4.2211	NUM
hassl-861	138	9	tangibility	tangibility	NOUN
hassl-861	138	10	high	high	VERB
hassl-861	138	11	1.11420	1.11420	NUM
hassl-861	138	12	3.6100	3.6100	NUM
hassl-861	138	13	1the	1the	NUM
hassl-861	138	14	environment	environment	NOUN
hassl-861	138	15	is	be	AUX
hassl-861	138	16	friendly	friendly	ADJ
hassl-861	138	17	high	high	ADJ
hassl-861	138	18	0.99742	0.99742	NUM
hassl-861	138	19	3.7280	3.7280	NUM
hassl-861	138	20	2bank	2bank	NUM
hassl-861	138	21	environment	environment	NOUN
hassl-861	138	22	is	be	AUX
hassl-861	138	23	clean	clean	ADJ
hassl-861	138	24	high	high	ADJ
hassl-861	138	25	1.86530	1.86530	NUM
hassl-861	138	26	3.8710	3.8710	NUM
hassl-861	138	27	3	3	NUM
hassl-861	138	28	-	-	PUNCT
hassl-861	138	29	bank	bank	NOUN
hassl-861	138	30	has	have	VERB
hassl-861	138	31	modern	modern	ADJ
hassl-861	138	32	equipment	equipment	NOUN
hassl-861	138	33	high	high	ADJ
hassl-861	138	34	0.83420	0.83420	NUM
hassl-861	138	35	4.1631	4.1631	NUM
hassl-861	138	36	4	4	NUM
hassl-861	138	37	-	-	PUNCT
hassl-861	138	38	waiting	wait	VERB
hassl-861	138	39	area	area	NOUN
hassl-861	138	40	is	be	AUX
hassl-861	138	41	comfortable	comfortable	ADJ
hassl-861	138	42	high	high	ADJ
hassl-861	138	43	0.96100	0.96100	NUM
hassl-861	138	44	4.0360	4.0360	NUM
hassl-861	138	45	5bank	5bank	NUM
hassl-861	138	46	appearance	appearance	NOUN
hassl-861	138	47	is	be	AUX
hassl-861	138	48	attractive	attractive	ADJ
hassl-861	138	49	high	high	ADJ
hassl-861	138	50	0.84190	0.84190	NUM
hassl-861	138	51	4.1260	4.1260	NUM
hassl-861	138	52	6bank	6bank	NUM
hassl-861	138	53	's	's	PART
hassl-861	138	54	staff	staff	NOUN
hassl-861	138	55	looks	look	VERB
hassl-861	138	56	well	well	ADV
hassl-861	138	57	high	high	ADJ
hassl-861	138	58	0.47060	0.47060	NUM
hassl-861	138	59	4.0599	4.0599	NUM
hassl-861	138	60	reliability	reliability	NOUN
hassl-861	138	61	high	high	ADJ
hassl-861	138	62	0.81400	0.81400	NUM
hassl-861	139	1	4.2915	4.2915	NUM
hassl-861	139	2	7bank	7bank	NUM
hassl-861	139	3	is	be	AUX
hassl-861	139	4	committed	commit	VERB
hassl-861	139	5	to	to	ADP
hassl-861	139	6	customers	customer	NOUN
hassl-861	139	7	high	high	ADJ
hassl-861	139	8	0.79540	0.79540	NUM
hassl-861	139	9	4.2050	4.2050	NUM
hassl-861	139	10	8services	8service	NOUN
hassl-861	139	11	are	be	AUX
hassl-861	139	12	performed	perform	VERB
hassl-861	139	13	correctly	correctly	ADV
hassl-861	139	14	high	high	ADJ
hassl-861	139	15	0.77332	0.77332	NUM
hassl-861	139	16	4.1793	4.1793	NUM
hassl-861	139	17	9the	9the	DET
hassl-861	139	18	bank	bank	NOUN
hassl-861	139	19	maintains	maintain	VERB
hassl-861	139	20	accurate	accurate	ADJ
hassl-861	139	21	and	and	CCONJ
hassl-861	139	22	reliable	reliable	ADJ
hassl-861	139	23	records	record	NOUN
hassl-861	139	24	high	high	VERB
hassl-861	139	25	0.75711	0.75711	NUM
hassl-861	139	26	4.4644	4.4644	NUM
hassl-861	139	27	10the	10the	DET
hassl-861	139	28	bank	bank	NOUN
hassl-861	139	29	is	be	AUX
hassl-861	139	30	organized	organize	VERB
hassl-861	139	31	high	high	ADV
hassl-861	140	1	0.63370	0.63370	NUM
hassl-861	140	2	4.0169	4.0169	NUM
hassl-861	140	3	response	response	NOUN
hassl-861	140	4	high	high	ADJ
hassl-861	140	5	1.01419	1.01419	NUM
hassl-861	140	6	3.9301	3.9301	NUM
hassl-861	140	7	11staff	11staff	NUM
hassl-861	140	8	ready	ready	ADJ
hassl-861	140	9	to	to	PART
hassl-861	140	10	provide	provide	VERB
hassl-861	140	11	instant	instant	ADJ
hassl-861	140	12	service	service	NOUN
hassl-861	140	13	high	high	ADJ
hassl-861	140	14	1.05869	1.05869	NUM
hassl-861	140	15	4.1299	4.1299	NUM
hassl-861	140	16	12times	12time	NOUN
hassl-861	140	17	of	of	ADP
hassl-861	140	18	service	service	NOUN
hassl-861	140	19	are	be	AUX
hassl-861	140	20	appropriate	appropriate	ADJ
hassl-861	140	21	high	high	ADJ
hassl-861	140	22	1.08433	1.08433	NUM
hassl-861	140	23	3.8511	3.8511	NUM
hassl-861	140	24	13	13	NUM
hassl-861	140	25	-	-	PUNCT
hassl-861	140	26	employees	employee	NOUN
hassl-861	140	27	answers	answer	VERB
hassl-861	140	28	to	to	ADP
hassl-861	140	29	my	my	PRON
hassl-861	140	30	queries	query	NOUN
hassl-861	140	31	high	high	ADJ
hassl-861	140	32	1.11411	1.11411	NUM
hassl-861	140	33	3.9311	3.9311	NUM
hassl-861	140	34	14responds	14respond	NOUN
hassl-861	140	35	quickly	quickly	ADV
hassl-861	140	36	to	to	ADP
hassl-861	140	37	my	my	PRON
hassl-861	140	38	requests	request	NOUN
hassl-861	140	39	high	high	ADJ
hassl-861	140	40	0.60311	0.60311	NUM
hassl-861	140	41	4.0376	4.0376	NUM
hassl-861	140	42	courtesy	courtesy	NOUN
hassl-861	140	43	high	high	ADV
hassl-861	140	44	0.83511	0.83511	NUM
hassl-861	140	45	4.3340	4.3340	NUM
hassl-861	140	46	15staff	15staff	NUM
hassl-861	140	47	has	have	VERB
hassl-861	140	48	sufficient	sufficient	ADJ
hassl-861	140	49	experience	experience	NOUN
hassl-861	140	50	high	high	ADJ
hassl-861	140	51	0.8654	0.8654	NUM
hassl-861	140	52	4.2939	4.2939	NUM
hassl-861	140	53	16	16	NUM
hassl-861	140	54	the	the	DET
hassl-861	140	55	staff	staff	NOUN
hassl-861	140	56	of	of	ADP
hassl-861	140	57	the	the	DET
hassl-861	140	58	bank	bank	NOUN
hassl-861	140	59	is	be	AUX
hassl-861	140	60	friendly	friendly	ADJ
hassl-861	140	61	high	high	ADJ
hassl-861	140	62	0.84940	0.84940	NUM
hassl-861	140	63	4.1850	4.1850	NUM
hassl-861	140	64	17bank	17bank	NUM
hassl-861	140	65	supports	support	VERB
hassl-861	140	66	the	the	DET
hassl-861	140	67	client	client	NOUN
hassl-861	140	68	high	high	VERB
hassl-861	140	69	0.73151	0.73151	NUM
hassl-861	140	70	3.9413	3.9413	NUM
hassl-861	140	71	empathy	empathy	NOUN
hassl-861	140	72	high	high	ADJ
hassl-861	140	73	1.10336	1.10336	NUM
hassl-861	140	74	340910	340910	NUM
hassl-861	140	75	18bank	18bank	NUM
hassl-861	140	76	understands	understand	VERB
hassl-861	140	77	my	my	PRON
hassl-861	140	78	own	own	ADJ
hassl-861	140	79	needs	need	NOUN
hassl-861	140	80	high	high	ADJ
hassl-861	140	81	1.16671	1.16671	NUM
hassl-861	140	82	3.6606	3.6606	NUM
hassl-861	140	83	19staff	19staff	NUM
hassl-861	140	84	show	show	VERB
hassl-861	140	85	genuine	genuine	ADJ
hassl-861	140	86	interest	interest	NOUN
hassl-861	140	87	high	high	ADJ
hassl-861	140	88	0.8654	0.8654	NUM
hassl-861	140	89	4.2939	4.2939	NUM
hassl-861	140	90	20interest	20interest	NUM
hassl-861	140	91	from	from	ADP
hassl-861	140	92	the	the	DET
hassl-861	140	93	staff	staff	NOUN
hassl-861	140	94	in	in	ADP
hassl-861	140	95	my	my	PRON
hassl-861	140	96	personal	personal	ADJ
hassl-861	140	97	interest	interest	NOUN
hassl-861	140	98	table-3	table-3	NUM
hassl-861	140	99	.	.	PUNCT
hassl-861	141	1	descriptive	descriptive	ADJ
hassl-861	141	2	statistical	statistical	ADJ
hassl-861	141	3	analysis	analysis	NOUN
hassl-861	141	4	.	.	PUNCT
hassl-861	141	5	degree	degree	NOUN
hassl-861	141	6	of	of	ADP
hassl-861	141	7	approval	approval	NOUN
hassl-861	141	8	standard	standard	ADJ
hassl-861	141	9	deviation	deviation	NOUN
hassl-861	141	10	mean	mean	VERB
hassl-861	141	11	the	the	DET
hassl-861	141	12	phrase	phrase	NOUN
hassl-861	141	13	degree	degree	NOUN
hassl-861	141	14	of	of	ADP
hassl-861	141	15	approval	approval	NOUN
hassl-861	141	16	standard	standard	ADJ
hassl-861	141	17	deviation	deviation	NOUN
hassl-861	141	18	mean	mean	VERB
hassl-861	141	19	the	the	DET
hassl-861	141	20	phrase	phrase	NOUN
hassl-861	141	21	high	high	ADJ
hassl-861	141	22	0.71800	0.71800	NUM
hassl-861	141	23	3.7373	3.7373	NUM
hassl-861	141	24	customer	customer	NOUN
hassl-861	141	25	trust	trust	NOUN
hassl-861	141	26	in	in	ADP
hassl-861	141	27	islamic	islamic	ADJ
hassl-861	141	28	banks	bank	NOUN
hassl-861	141	29	high	high	VERB
hassl-861	141	30	0.91353	0.91353	NUM
hassl-861	141	31	3.2463	3.2463	NUM
hassl-861	141	32	21	21	NUM
hassl-861	141	33	-	-	PUNCT
hassl-861	141	34	the	the	DET
hassl-861	141	35	bank	bank	NOUN
hassl-861	141	36	name	name	NOUN
hassl-861	141	37	is	be	AUX
hassl-861	141	38	trustworthy	trustworthy	ADJ
hassl-861	141	39	high	high	ADJ
hassl-861	141	40	0.90700	0.90700	NUM
hassl-861	141	41	3.6596	3.6596	NUM
hassl-861	141	42	22i	22i	NOUN
hassl-861	141	43	trust	trust	VERB
hassl-861	141	44	this	this	DET
hassl-861	141	45	bank	bank	NOUN
hassl-861	141	46	as	as	ADP
hassl-861	141	47	a	a	DET
hassl-861	141	48	whole	whole	NOUN
hassl-861	141	49	.	.	PUNCT
hassl-861	142	1	high	high	ADJ
hassl-861	142	2	0.77800	0.77800	NUM
hassl-861	142	3	4.0314	4.0314	NUM
hassl-861	142	4	23this	23this	DET
hassl-861	142	5	bank	bank	NOUN
hassl-861	142	6	is	be	AUX
hassl-861	142	7	entirely	entirely	ADV
hassl-861	142	8	trustworthy	trustworthy	ADJ
hassl-861	142	9	high	high	ADJ
hassl-861	142	10	0.78263	0.78263	NUM
hassl-861	142	11	3.9878	3.9878	NUM
hassl-861	142	12	image	image	NOUN
hassl-861	142	13	of	of	ADP
hassl-861	142	14	the	the	DET
hassl-861	142	15	bank	bank	NOUN
hassl-861	142	16	high	high	VERB
hassl-861	142	17	0.89970	0.89970	PROPN
hassl-861	142	18	3.4410	3.4410	NUM
hassl-861	142	19	24the	24the	DET
hassl-861	142	20	bank	bank	NOUN
hassl-861	142	21	is	be	AUX
hassl-861	142	22	committed	commit	VERB
hassl-861	142	23	to	to	ADP
hassl-861	142	24	the	the	DET
hassl-861	142	25	protection	protection	NOUN
hassl-861	142	26	of	of	ADP
hassl-861	142	27	the	the	DET
hassl-861	142	28	environment	environment	NOUN
hassl-861	142	29	.	.	PUNCT
hassl-861	143	1	high	high	ADJ
hassl-861	143	2	0.92822	0.92822	NUM
hassl-861	143	3	3.2622	3.2622	NUM
hassl-861	143	4	25islamic	25islamic	NUM
hassl-861	143	5	banks	bank	NOUN
hassl-861	143	6	have	have	AUX
hassl-861	143	7	achieved	achieve	VERB
hassl-861	143	8	great	great	ADJ
hassl-861	143	9	institutional	institutional	ADJ
hassl-861	143	10	success	success	NOUN
hassl-861	143	11	.	.	PUNCT
hassl-861	144	1	high	high	ADJ
hassl-861	144	2	0.82610	0.82610	NUM
hassl-861	144	3	4.1686	4.1686	NUM
hassl-861	144	4	26the	26the	DET
hassl-861	144	5	bank	bank	NOUN
hassl-861	144	6	's	's	PART
hassl-861	144	7	management	management	NOUN
hassl-861	144	8	treats	treat	VERB
hassl-861	144	9	its	its	PRON
hassl-861	144	10	employees	employee	NOUN
hassl-861	144	11	in	in	ADP
hassl-861	144	12	the	the	DET
hassl-861	144	13	right	right	ADJ
hassl-861	144	14	manner	manner	NOUN
hassl-861	144	15	.	.	PUNCT
hassl-861	145	1	high	high	ADJ
hassl-861	145	2	0.85010	0.85010	NUM
hassl-861	145	3	4.3527	4.3527	NUM
hassl-861	145	4	27the	27the	DET
hassl-861	145	5	bank	bank	NOUN
hassl-861	145	6	focuses	focus	VERB
hassl-861	145	7	its	its	PRON
hassl-861	145	8	efforts	effort	NOUN
hassl-861	145	9	towards	towards	ADP
hassl-861	145	10	its	its	PRON
hassl-861	145	11	clients	client	NOUN
hassl-861	145	12	high	high	VERB
hassl-861	145	13	0.79439	0.79439	NUM
hassl-861	145	14	4.1207	4.1207	NUM
hassl-861	145	15	28the	28the	DET
hassl-861	145	16	bank	bank	NOUN
hassl-861	145	17	pays	pay	VERB
hassl-861	145	18	attention	attention	NOUN
hassl-861	145	19	to	to	ADP
hassl-861	145	20	community	community	NOUN
hassl-861	145	21	issues	issue	NOUN
hassl-861	145	22	high	high	ADJ
hassl-861	145	23	0.80239	0.80239	NUM
hassl-861	145	24	4.0324	4.0324	NUM
hassl-861	145	25	29bank	29bank	NUM
hassl-861	145	26	achieves	achieve	VERB
hassl-861	145	27	outstanding	outstanding	ADJ
hassl-861	145	28	financial	financial	ADJ
hassl-861	145	29	performance	performance	NOUN
hassl-861	145	30	.	.	PUNCT
hassl-861	146	1	high	high	ADJ
hassl-861	146	2	0.71941	0.71941	NUM
hassl-861	146	3	4.2144	4.2144	NUM
hassl-861	146	4	30the	30the	DET
hassl-861	146	5	management	management	NOUN
hassl-861	146	6	bank	bank	NOUN
hassl-861	146	7	has	have	VERB
hassl-861	146	8	high	high	ADJ
hassl-861	146	9	qualifications	qualification	NOUN
hassl-861	146	10	.	.	PUNCT
hassl-861	147	1	high	high	ADJ
hassl-861	147	2	0.89441	0.89441	NUM
hassl-861	147	3	3.7117	3.7117	NUM
hassl-861	147	4	31there	31there	NUM
hassl-861	147	5	is	be	AUX
hassl-861	147	6	high	high	ADJ
hassl-861	147	7	credibility	credibility	NOUN
hassl-861	147	8	for	for	ADP
hassl-861	147	9	the	the	DET
hassl-861	147	10	islamic	islamic	PROPN
hassl-861	147	11	bank	bank	PROPN
hassl-861	147	12	's	's	PART
hassl-861	147	13	advertising	advertising	NOUN
hassl-861	147	14	messages	message	NOUN
hassl-861	147	15	high	high	ADJ
hassl-861	147	16	0.89710	0.89710	NUM
hassl-861	147	17	3.9261	3.9261	NUM
hassl-861	147	18	32the	32the	PROPN
hassl-861	147	19	bank	bank	NOUN
hassl-861	147	20	's	's	PART
hassl-861	147	21	services	service	NOUN
hassl-861	147	22	check	check	VERB
hassl-861	147	23	me	i	PRON
hassl-861	147	24	out	out	ADP
hassl-861	147	25	.	.	PUNCT
hassl-861	148	1	high	high	ADJ
hassl-861	148	2	0.91210	0.91210	NUM
hassl-861	148	3	3.2505	3.2505	NUM
hassl-861	148	4	33i	33i	NOUN
hassl-861	148	5	get	get	VERB
hassl-861	148	6	services	service	NOUN
hassl-861	148	7	that	that	PRON
hassl-861	148	8	correspond	correspond	VERB
hassl-861	148	9	to	to	ADP
hassl-861	148	10	what	what	PRON
hassl-861	148	11	i	i	PRON
hassl-861	148	12	pay	pay	VERB
hassl-861	148	13	high	high	NOUN
hassl-861	148	14	0.67310	0.67310	NUM
hassl-861	148	15	4.1442	4.1442	NUM
hassl-861	148	16	34satisfaction	34satisfaction	NUM
hassl-861	148	17	for	for	ADP
hassl-861	148	18	banking	banking	NOUN
hassl-861	148	19	services	service	NOUN
hassl-861	148	20	humanities	humanity	NOUN
hassl-861	148	21	and	and	CCONJ
hassl-861	148	22	social	social	ADJ
hassl-861	148	23	sciences	science	NOUN
hassl-861	148	24	letters	letter	NOUN
hassl-861	148	25	,	,	PUNCT
hassl-861	148	26	2020	2020	NUM
hassl-861	148	27	,	,	PUNCT
hassl-861	148	28	8(3	8(3	NUM
hassl-861	148	29	):	):	PUNCT
hassl-861	148	30	310	310	NUM
hassl-861	148	31	-	-	SYM
hassl-861	148	32	322	322	NUM
hassl-861	148	33	316	316	NUM
hassl-861	148	34	©	©	PROPN
hassl-861	148	35	2020	2020	NUM
hassl-861	148	36	conscientia	conscientia	PROPN
hassl-861	148	37	beam	beam	PROPN
hassl-861	148	38	.	.	PUNCT
hassl-861	149	1	all	all	DET
hassl-861	149	2	rights	right	NOUN
hassl-861	149	3	reserved	reserve	VERB
hassl-861	149	4	.	.	PUNCT
hassl-861	150	1	4.5.5	4.5.5	X
hassl-861	150	2	.	.	PUNCT
hassl-861	150	3	third	third	ADJ
hassl-861	150	4	dimension	dimension	NOUN
hassl-861	150	5	:	:	PUNCT
hassl-861	150	6	response	response	NOUN
hassl-861	150	7	the	the	DET
hassl-861	150	8	average	average	ADJ
hassl-861	150	9	total	total	ADJ
hassl-861	150	10	response	response	NOUN
hassl-861	150	11	of	of	ADP
hassl-861	150	12	customers	customer	NOUN
hassl-861	150	13	to	to	ADP
hassl-861	150	14	the	the	DET
hassl-861	150	15	third	third	ADJ
hassl-861	150	16	dimension	dimension	NOUN
hassl-861	150	17	of	of	ADP
hassl-861	150	18	the	the	DET
hassl-861	150	19	quality	quality	NOUN
hassl-861	150	20	of	of	ADP
hassl-861	150	21	banking	banking	NOUN
hassl-861	150	22	services	service	NOUN
hassl-861	150	23	"	"	PUNCT
hassl-861	150	24	response	response	NOUN
hassl-861	150	25	"	"	PUNCT
hassl-861	150	26	was	be	AUX
hassl-861	150	27	4.0169	4.0169	NUM
hassl-861	150	28	,	,	PUNCT
hassl-861	150	29	with	with	ADP
hassl-861	150	30	a	a	DET
hassl-861	150	31	standard	standard	ADJ
hassl-861	150	32	deviation	deviation	NOUN
hassl-861	150	33	of	of	ADP
hassl-861	150	34	0.63370	0.63370	NUM
hassl-861	150	35	for	for	ADP
hassl-861	150	36	questions	question	NOUN
hassl-861	150	37	11	11	NUM
hassl-861	150	38	-	-	SYM
hassl-861	150	39	14	14	NUM
hassl-861	150	40	.	.	PUNCT
hassl-861	151	1	this	this	PRON
hassl-861	151	2	means	mean	VERB
hassl-861	151	3	that	that	SCONJ
hassl-861	151	4	the	the	DET
hassl-861	151	5	provision	provision	NOUN
hassl-861	151	6	of	of	ADP
hassl-861	151	7	services	service	NOUN
hassl-861	151	8	was	be	AUX
hassl-861	151	9	prepared	prepare	VERB
hassl-861	151	10	by	by	ADP
hassl-861	151	11	bank	bank	NOUN
hassl-861	151	12	staff	staff	NOUN
hassl-861	151	13	accurately	accurately	ADV
hassl-861	151	14	and	and	CCONJ
hassl-861	151	15	efficiently	efficiently	ADV
hassl-861	151	16	,	,	PUNCT
hassl-861	151	17	at	at	ADP
hassl-861	151	18	appropriate	appropriate	ADJ
hassl-861	151	19	times	time	NOUN
hassl-861	151	20	and	and	CCONJ
hassl-861	151	21	with	with	ADP
hassl-861	151	22	the	the	DET
hassl-861	151	23	expected	expect	VERB
hassl-861	151	24	speed	speed	NOUN
hassl-861	151	25	.	.	PUNCT
hassl-861	152	1	4.5.6	4.5.6	X
hassl-861	152	2	.	.	PUNCT
hassl-861	152	3	fourth	fourth	ADJ
hassl-861	152	4	dimension	dimension	NOUN
hassl-861	152	5	:	:	PUNCT
hassl-861	152	6	courtesy	courtesy	VERB
hassl-861	152	7	the	the	DET
hassl-861	152	8	results	result	NOUN
hassl-861	152	9	of	of	ADP
hassl-861	152	10	the	the	DET
hassl-861	152	11	analysis	analysis	NOUN
hassl-861	152	12	indicated	indicate	VERB
hassl-861	152	13	that	that	SCONJ
hassl-861	152	14	the	the	DET
hassl-861	152	15	overall	overall	ADJ
hassl-861	152	16	degree	degree	NOUN
hassl-861	152	17	of	of	ADP
hassl-861	152	18	customer	customer	NOUN
hassl-861	152	19	response	response	NOUN
hassl-861	152	20	to	to	ADP
hassl-861	152	21	the	the	DET
hassl-861	152	22	fourth	fourth	ADJ
hassl-861	152	23	dimension	dimension	NOUN
hassl-861	152	24	of	of	ADP
hassl-861	152	25	the	the	DET
hassl-861	152	26	quality	quality	NOUN
hassl-861	152	27	of	of	ADP
hassl-861	152	28	banking	banking	NOUN
hassl-861	152	29	services	service	NOUN
hassl-861	152	30	,	,	PUNCT
hassl-861	152	31	courtesy	courtesy	NOUN
hassl-861	152	32	,	,	PUNCT
hassl-861	152	33	was	be	AUX
hassl-861	152	34	4.0376	4.0376	NUM
hassl-861	152	35	,	,	PUNCT
hassl-861	152	36	with	with	ADP
hassl-861	152	37	a	a	DET
hassl-861	152	38	standard	standard	ADJ
hassl-861	152	39	deviation	deviation	NOUN
hassl-861	152	40	of	of	ADP
hassl-861	152	41	0.60311	0.60311	NUM
hassl-861	152	42	for	for	ADP
hassl-861	152	43	questions	question	NOUN
hassl-861	152	44	15	15	NUM
hassl-861	152	45	-	-	SYM
hassl-861	152	46	17	17	NUM
hassl-861	152	47	.	.	PUNCT
hassl-861	153	1	it	it	PRON
hassl-861	153	2	indicated	indicate	VERB
hassl-861	153	3	that	that	SCONJ
hassl-861	153	4	customers	customer	NOUN
hassl-861	153	5	appreciate	appreciate	VERB
hassl-861	153	6	bank	bank	NOUN
hassl-861	153	7	employees‟	employees‟	PRON
hassl-861	153	8	expertise	expertise	NOUN
hassl-861	153	9	in	in	ADP
hassl-861	153	10	the	the	DET
hassl-861	153	11	process	process	NOUN
hassl-861	153	12	of	of	ADP
hassl-861	153	13	providing	provide	VERB
hassl-861	153	14	banking	banking	NOUN
hassl-861	153	15	services	service	NOUN
hassl-861	153	16	to	to	ADP
hassl-861	153	17	them	they	PRON
hassl-861	153	18	.	.	PUNCT
hassl-861	154	1	4.5.7	4.5.7	X
hassl-861	154	2	.	.	PUNCT
hassl-861	155	1	fifth	fifth	ADJ
hassl-861	155	2	dimension	dimension	NOUN
hassl-861	155	3	:	:	PUNCT
hassl-861	155	4	empathy	empathy	NOUN
hassl-861	155	5	as	as	ADP
hassl-861	155	6	for	for	ADP
hassl-861	155	7	the	the	DET
hassl-861	155	8	fifth	fifth	ADJ
hassl-861	155	9	dimension	dimension	NOUN
hassl-861	155	10	of	of	ADP
hassl-861	155	11	the	the	DET
hassl-861	155	12	quality	quality	NOUN
hassl-861	155	13	of	of	ADP
hassl-861	155	14	banking	banking	NOUN
hassl-861	155	15	services	service	NOUN
hassl-861	155	16	,	,	PUNCT
hassl-861	155	17	empathy	empathy	NOUN
hassl-861	155	18	,	,	PUNCT
hassl-861	155	19	the	the	DET
hassl-861	155	20	results	result	NOUN
hassl-861	155	21	of	of	ADP
hassl-861	155	22	the	the	DET
hassl-861	155	23	descriptive	descriptive	ADJ
hassl-861	155	24	statistical	statistical	ADJ
hassl-861	155	25	analysis	analysis	NOUN
hassl-861	155	26	indicated	indicate	VERB
hassl-861	155	27	that	that	SCONJ
hassl-861	155	28	the	the	DET
hassl-861	155	29	average	average	NOUN
hassl-861	155	30	of	of	ADP
hassl-861	155	31	the	the	DET
hassl-861	155	32	total	total	ADJ
hassl-861	155	33	response	response	NOUN
hassl-861	155	34	to	to	ADP
hassl-861	155	35	this	this	DET
hassl-861	155	36	dimension	dimension	NOUN
hassl-861	155	37	reached	reach	VERB
hassl-861	155	38	3.9413	3.9413	NUM
hassl-861	155	39	,	,	PUNCT
hassl-861	155	40	with	with	ADP
hassl-861	155	41	a	a	DET
hassl-861	155	42	standard	standard	ADJ
hassl-861	155	43	deviation	deviation	NOUN
hassl-861	155	44	of	of	ADP
hassl-861	155	45	0.73151	0.73151	NUM
hassl-861	155	46	.	.	PUNCT
hassl-861	156	1	for	for	ADP
hassl-861	156	2	questions	question	NOUN
hassl-861	156	3	18	18	NUM
hassl-861	156	4	-	-	SYM
hassl-861	156	5	20	20	NUM
hassl-861	156	6	,	,	PUNCT
hassl-861	156	7	this	this	DET
hassl-861	156	8	rate	rate	NOUN
hassl-861	156	9	referred	refer	VERB
hassl-861	156	10	to	to	ADP
hassl-861	156	11	the	the	DET
hassl-861	156	12	positive	positive	ADJ
hassl-861	156	13	evaluation	evaluation	NOUN
hassl-861	156	14	of	of	ADP
hassl-861	156	15	customers	customer	NOUN
hassl-861	156	16	'	'	PART
hassl-861	156	17	understanding	understanding	NOUN
hassl-861	156	18	of	of	ADP
hassl-861	156	19	their	their	PRON
hassl-861	156	20	needs	need	NOUN
hassl-861	156	21	and	and	CCONJ
hassl-861	156	22	the	the	DET
hassl-861	156	23	interest	interest	NOUN
hassl-861	156	24	that	that	PRON
hassl-861	156	25	is	be	AUX
hassl-861	156	26	provided	provide	VERB
hassl-861	156	27	by	by	ADP
hassl-861	156	28	bank	bank	NOUN
hassl-861	156	29	employees	employee	NOUN
hassl-861	156	30	.	.	PUNCT
hassl-861	157	1	however	however	ADV
hassl-861	157	2	,	,	PUNCT
hassl-861	157	3	the	the	DET
hassl-861	157	4	overall	overall	ADJ
hassl-861	157	5	responses	response	NOUN
hassl-861	157	6	to	to	ADP
hassl-861	157	7	empathy	empathy	ADJ
hassl-861	157	8	levels	level	NOUN
hassl-861	157	9	were	be	AUX
hassl-861	157	10	lower	low	ADJ
hassl-861	157	11	than	than	ADP
hassl-861	157	12	the	the	DET
hassl-861	157	13	overall	overall	ADJ
hassl-861	157	14	average	average	NOUN
hassl-861	157	15	of	of	ADP
hassl-861	157	16	clients	client	NOUN
hassl-861	157	17	'	'	PART
hassl-861	157	18	responses	response	NOUN
hassl-861	157	19	to	to	ADP
hassl-861	157	20	tangibility	tangibility	NOUN
hassl-861	157	21	and	and	CCONJ
hassl-861	157	22	reliability	reliability	NOUN
hassl-861	157	23	.	.	PUNCT
hassl-861	158	1	table	table	NOUN
hassl-861	158	2	3	3	NUM
hassl-861	158	3	indicated	indicate	VERB
hassl-861	158	4	a	a	DET
hassl-861	158	5	high	high	ADJ
hassl-861	158	6	degree	degree	NOUN
hassl-861	158	7	of	of	ADP
hassl-861	158	8	approval	approval	NOUN
hassl-861	158	9	by	by	ADP
hassl-861	158	10	the	the	DET
hassl-861	158	11	customers	customer	NOUN
hassl-861	158	12	of	of	ADP
hassl-861	158	13	islamic	islamic	ADJ
hassl-861	158	14	banks	bank	NOUN
hassl-861	158	15	on	on	ADP
hassl-861	158	16	the	the	DET
hassl-861	158	17	confidence	confidence	NOUN
hassl-861	158	18	variable	variable	NOUN
hassl-861	158	19	.	.	PUNCT
hassl-861	159	1	the	the	DET
hassl-861	159	2	total	total	ADJ
hassl-861	159	3	response	response	NOUN
hassl-861	159	4	rate	rate	NOUN
hassl-861	159	5	was	be	AUX
hassl-861	159	6	3.7373	3.7373	NUM
hassl-861	159	7	,	,	PUNCT
hassl-861	159	8	with	with	ADP
hassl-861	159	9	a	a	DET
hassl-861	159	10	standard	standard	ADJ
hassl-861	159	11	deviation	deviation	NOUN
hassl-861	159	12	of	of	ADP
hassl-861	159	13	0.71800	0.71800	NUM
hassl-861	159	14	for	for	ADP
hassl-861	159	15	questions	question	NOUN
hassl-861	159	16	21	21	NUM
hassl-861	159	17	-	-	SYM
hassl-861	159	18	23	23	NUM
hassl-861	159	19	showing	show	VERB
hassl-861	159	20	that	that	SCONJ
hassl-861	159	21	islamic	islamic	ADJ
hassl-861	159	22	banks	bank	NOUN
hassl-861	159	23	enjoy	enjoy	VERB
hassl-861	159	24	a	a	DET
hassl-861	159	25	high	high	ADJ
hassl-861	159	26	level	level	NOUN
hassl-861	159	27	of	of	ADP
hassl-861	159	28	confidence	confidence	NOUN
hassl-861	159	29	from	from	ADP
hassl-861	159	30	their	their	PRON
hassl-861	159	31	customers	customer	NOUN
hassl-861	159	32	.	.	PUNCT
hassl-861	160	1	the	the	DET
hassl-861	160	2	results	result	NOUN
hassl-861	160	3	also	also	ADV
hassl-861	160	4	indicated	indicate	VERB
hassl-861	160	5	a	a	DET
hassl-861	160	6	positive	positive	ADJ
hassl-861	160	7	mental	mental	ADJ
hassl-861	160	8	image	image	NOUN
hassl-861	160	9	of	of	ADP
hassl-861	160	10	customers	customer	NOUN
hassl-861	160	11	towards	towards	ADP
hassl-861	160	12	islamic	islamic	ADJ
hassl-861	160	13	banks	bank	NOUN
hassl-861	160	14	.	.	PUNCT
hassl-861	161	1	the	the	DET
hassl-861	161	2	total	total	ADJ
hassl-861	161	3	response	response	NOUN
hassl-861	161	4	rate	rate	NOUN
hassl-861	161	5	was	be	AUX
hassl-861	161	6	3.9878	3.9878	NUM
hassl-861	161	7	;	;	PUNCT
hassl-861	161	8	with	with	ADP
hassl-861	161	9	a	a	DET
hassl-861	161	10	standard	standard	ADJ
hassl-861	161	11	deviation	deviation	NOUN
hassl-861	161	12	of	of	ADP
hassl-861	161	13	0.78263	0.78263	NUM
hassl-861	161	14	for	for	ADP
hassl-861	161	15	questions	question	NOUN
hassl-861	161	16	24	24	NUM
hassl-861	161	17	-	-	SYM
hassl-861	161	18	33	33	NUM
hassl-861	161	19	indicating	indicate	VERB
hassl-861	161	20	that	that	SCONJ
hassl-861	161	21	islamic	islamic	ADJ
hassl-861	161	22	banks	bank	NOUN
hassl-861	161	23	have	have	VERB
hassl-861	161	24	credibility	credibility	NOUN
hassl-861	161	25	and	and	CCONJ
hassl-861	161	26	that	that	SCONJ
hassl-861	161	27	they	they	PRON
hassl-861	161	28	are	be	AUX
hassl-861	161	29	successful	successful	ADJ
hassl-861	161	30	financial	financial	ADJ
hassl-861	161	31	institutions	institution	NOUN
hassl-861	161	32	.	.	PUNCT
hassl-861	162	1	this	this	DET
hassl-861	162	2	finding	finding	NOUN
hassl-861	162	3	was	be	AUX
hassl-861	162	4	in	in	ADP
hassl-861	162	5	line	line	NOUN
hassl-861	162	6	with	with	ADP
hassl-861	162	7	haque	haque	PROPN
hassl-861	162	8	,	,	PUNCT
hassl-861	162	9	osman	osman	PROPN
hassl-861	162	10	,	,	PUNCT
hassl-861	162	11	and	and	CCONJ
hassl-861	162	12	ismail	ismail	PROPN
hassl-861	162	13	(	(	PUNCT
hassl-861	162	14	2009	2009	NUM
hassl-861	162	15	)	)	PUNCT
hassl-861	162	16	and	and	CCONJ
hassl-861	162	17	others	other	NOUN
hassl-861	162	18	,	,	PUNCT
hassl-861	162	19	including	include	VERB
hassl-861	162	20	(	(	PUNCT
hassl-861	162	21	al	al	PROPN
hassl-861	162	22	foqahaa	foqahaa	PROPN
hassl-861	162	23	,	,	PUNCT
hassl-861	162	24	2012	2012	NUM
hassl-861	162	25	)	)	PUNCT
hassl-861	162	26	that	that	SCONJ
hassl-861	162	27	client	client	NOUN
hassl-861	162	28	of	of	ADP
hassl-861	162	29	islamic	islamic	ADJ
hassl-861	162	30	banks	bank	NOUN
hassl-861	162	31	have	have	VERB
hassl-861	162	32	a	a	DET
hassl-861	162	33	positive	positive	ADJ
hassl-861	162	34	attitude	attitude	NOUN
hassl-861	162	35	towards	towards	ADP
hassl-861	162	36	them	they	PRON
hassl-861	162	37	.	.	PUNCT
hassl-861	163	1	it	it	PRON
hassl-861	163	2	was	be	AUX
hassl-861	163	3	also	also	ADV
hassl-861	163	4	in	in	ADP
hassl-861	163	5	line	line	NOUN
hassl-861	163	6	with	with	ADP
hassl-861	163	7	dusuki	dusuki	NOUN
hassl-861	163	8	(	(	PUNCT
hassl-861	163	9	2008	2008	NUM
hassl-861	163	10	)	)	PUNCT
hassl-861	163	11	finding	find	VERB
hassl-861	163	12	that	that	SCONJ
hassl-861	163	13	customers	customer	NOUN
hassl-861	163	14	expect	expect	VERB
hassl-861	163	15	islamic	islamic	ADJ
hassl-861	163	16	banks	bank	NOUN
hassl-861	163	17	to	to	PART
hassl-861	163	18	adopt	adopt	VERB
hassl-861	163	19	social	social	ADJ
hassl-861	163	20	goals	goal	NOUN
hassl-861	163	21	and	and	CCONJ
hassl-861	163	22	embrace	embrace	VERB
hassl-861	163	23	and	and	CCONJ
hassl-861	163	24	promote	promote	VERB
hassl-861	163	25	islamic	islamic	ADJ
hassl-861	163	26	values	value	NOUN
hassl-861	163	27	in	in	ADP
hassl-861	163	28	their	their	PRON
hassl-861	163	29	dealings	dealing	NOUN
hassl-861	163	30	with	with	ADP
hassl-861	163	31	employees	employee	NOUN
hassl-861	163	32	and	and	CCONJ
hassl-861	163	33	clients	client	NOUN
hassl-861	163	34	.	.	PUNCT
hassl-861	164	1	the	the	DET
hassl-861	164	2	clients	client	NOUN
hassl-861	164	3	of	of	ADP
hassl-861	164	4	islamic	islamic	ADJ
hassl-861	164	5	banks	bank	NOUN
hassl-861	164	6	are	be	AUX
hassl-861	164	7	highly	highly	ADV
hassl-861	164	8	dependent	dependent	ADJ
hassl-861	164	9	on	on	ADP
hassl-861	164	10	them	they	PRON
hassl-861	164	11	.	.	PUNCT
hassl-861	165	1	they	they	PRON
hassl-861	165	2	expect	expect	VERB
hassl-861	165	3	these	these	DET
hassl-861	165	4	banks	bank	NOUN
hassl-861	165	5	to	to	PART
hassl-861	165	6	contribute	contribute	VERB
hassl-861	165	7	to	to	ADP
hassl-861	165	8	the	the	DET
hassl-861	165	9	well	well	ADV
hassl-861	165	10	-	-	PUNCT
hassl-861	165	11	being	being	NOUN
hassl-861	165	12	of	of	ADP
hassl-861	165	13	society	society	NOUN
hassl-861	165	14	,	,	PUNCT
hassl-861	165	15	support	support	VERB
hassl-861	165	16	sustainable	sustainable	ADJ
hassl-861	165	17	development	development	NOUN
hassl-861	165	18	projects	project	NOUN
hassl-861	165	19	,	,	PUNCT
hassl-861	165	20	and	and	CCONJ
hassl-861	165	21	alleviate	alleviate	VERB
hassl-861	165	22	poverty	poverty	NOUN
hassl-861	165	23	.	.	PUNCT
hassl-861	166	1	as	as	ADP
hassl-861	166	2	for	for	ADP
hassl-861	166	3	the	the	DET
hassl-861	166	4	variable	variable	NOUN
hassl-861	166	5	of	of	ADP
hassl-861	166	6	the	the	DET
hassl-861	166	7	study	study	NOUN
hassl-861	166	8	,	,	PUNCT
hassl-861	166	9	the	the	DET
hassl-861	166	10	results	result	NOUN
hassl-861	166	11	of	of	ADP
hassl-861	166	12	the	the	DET
hassl-861	166	13	statistical	statistical	ADJ
hassl-861	166	14	analysis	analysis	NOUN
hassl-861	166	15	indicated	indicate	VERB
hassl-861	166	16	that	that	SCONJ
hassl-861	166	17	the	the	DET
hassl-861	166	18	level	level	NOUN
hassl-861	166	19	of	of	ADP
hassl-861	166	20	satisfaction	satisfaction	NOUN
hassl-861	166	21	of	of	ADP
hassl-861	166	22	customers	customer	NOUN
hassl-861	166	23	with	with	ADP
hassl-861	166	24	islamic	islamic	ADJ
hassl-861	166	25	banking	banking	NOUN
hassl-861	166	26	services	service	NOUN
hassl-861	166	27	was	be	AUX
hassl-861	166	28	high	high	ADJ
hassl-861	166	29	.	.	PUNCT
hassl-861	167	1	the	the	DET
hassl-861	167	2	average	average	ADJ
hassl-861	167	3	response	response	NOUN
hassl-861	167	4	was	be	AUX
hassl-861	167	5	4.1442	4.1442	NUM
hassl-861	167	6	,	,	PUNCT
hassl-861	167	7	with	with	ADP
hassl-861	167	8	a	a	DET
hassl-861	167	9	standard	standard	ADJ
hassl-861	167	10	deviation	deviation	NOUN
hassl-861	167	11	of	of	ADP
hassl-861	167	12	0.67310	0.67310	NUM
hassl-861	167	13	.	.	PUNCT
hassl-861	168	1	that	that	PRON
hassl-861	168	2	reflected	reflect	VERB
hassl-861	168	3	the	the	DET
hassl-861	168	4	positive	positive	ADJ
hassl-861	168	5	mental	mental	ADJ
hassl-861	168	6	state	state	NOUN
hassl-861	168	7	and	and	CCONJ
hassl-861	168	8	sentiment	sentiment	NOUN
hassl-861	168	9	of	of	ADP
hassl-861	168	10	customers	customer	NOUN
hassl-861	168	11	towards	towards	ADP
hassl-861	168	12	islamic	islamic	ADJ
hassl-861	168	13	banking	banking	NOUN
hassl-861	168	14	services	service	NOUN
hassl-861	168	15	.	.	PUNCT
hassl-861	169	1	4.6	4.6	NUM
hassl-861	169	2	.	.	PUNCT
hassl-861	170	1	research	research	NOUN
hassl-861	170	2	models	model	NOUN
hassl-861	170	3	a	a	DET
hassl-861	170	4	simple	simple	ADJ
hassl-861	170	5	linear	linear	NOUN
hassl-861	170	6	regression	regression	NOUN
hassl-861	170	7	model	model	NOUN
hassl-861	170	8	was	be	AUX
hassl-861	170	9	used	use	VERB
hassl-861	170	10	to	to	PART
hassl-861	170	11	test	test	VERB
hassl-861	170	12	the	the	DET
hassl-861	170	13	effect	effect	NOUN
hassl-861	170	14	of	of	ADP
hassl-861	170	15	the	the	DET
hassl-861	170	16	variables	variable	NOUN
hassl-861	170	17	of	of	ADP
hassl-861	170	18	customer	customer	NOUN
hassl-861	170	19	confidence	confidence	NOUN
hassl-861	170	20	in	in	ADP
hassl-861	170	21	and	and	CCONJ
hassl-861	170	22	their	their	PRON
hassl-861	170	23	perceived	perceive	VERB
hassl-861	170	24	mental	mental	ADJ
hassl-861	170	25	image	image	NOUN
hassl-861	170	26	of	of	ADP
hassl-861	170	27	islamic	islamic	ADJ
hassl-861	170	28	banking	banking	NOUN
hassl-861	170	29	services	service	NOUN
hassl-861	170	30	and	and	CCONJ
hassl-861	170	31	their	their	PRON
hassl-861	170	32	relationship	relationship	NOUN
hassl-861	170	33	with	with	ADP
hassl-861	170	34	customer	customer	NOUN
hassl-861	170	35	satisfaction	satisfaction	NOUN
hassl-861	170	36	.	.	PUNCT
hassl-861	171	1	a	a	DET
hassl-861	171	2	multi	multi	ADJ
hassl-861	171	3	-	-	ADJ
hassl-861	171	4	linear	linear	ADJ
hassl-861	171	5	regression	regression	NOUN
hassl-861	171	6	model	model	NOUN
hassl-861	171	7	was	be	AUX
hassl-861	171	8	used	use	VERB
hassl-861	171	9	to	to	PART
hassl-861	171	10	test	test	VERB
hassl-861	171	11	the	the	DET
hassl-861	171	12	impact	impact	NOUN
hassl-861	171	13	of	of	ADP
hassl-861	171	14	islamic	islamic	ADJ
hassl-861	171	15	banking	banking	NOUN
hassl-861	171	16	quality	quality	NOUN
hassl-861	171	17	dimensions	dimension	NOUN
hassl-861	171	18	combined	combine	VERB
hassl-861	171	19	,	,	PUNCT
hassl-861	171	20	on	on	ADP
hassl-861	171	21	customer	customer	NOUN
hassl-861	171	22	satisfaction	satisfaction	NOUN
hassl-861	171	23	,	,	PUNCT
hassl-861	171	24	as	as	ADV
hassl-861	171	25	well	well	ADV
hassl-861	171	26	as	as	ADP
hassl-861	171	27	to	to	PART
hassl-861	171	28	test	test	VERB
hassl-861	171	29	the	the	DET
hassl-861	171	30	effect	effect	NOUN
hassl-861	171	31	of	of	ADP
hassl-861	171	32	all	all	DET
hassl-861	171	33	independent	independent	ADJ
hassl-861	171	34	study	study	NOUN
hassl-861	171	35	variables	variable	NOUN
hassl-861	171	36	combined	combine	VERB
hassl-861	171	37	,	,	PUNCT
hassl-861	171	38	on	on	ADP
hassl-861	171	39	customer	customer	NOUN
hassl-861	171	40	satisfaction	satisfaction	NOUN
hassl-861	171	41	,	,	PUNCT
hassl-861	171	42	as	as	SCONJ
hassl-861	171	43	follows	follow	VERB
hassl-861	171	44	:	:	PUNCT
hassl-861	171	45	simple	simple	ADJ
hassl-861	171	46	linear	linear	ADJ
hassl-861	171	47	regression	regression	NOUN
hassl-861	171	48	model	model	NOUN
hassl-861	171	49	yi	yi	PROPN
hassl-861	172	1	=	=	PUNCT
hassl-861	172	2	βo	βo	PROPN
hassl-861	172	3	+	+	CCONJ
hassl-861	172	4	β1xi	β1xi	PUNCT
hassl-861	172	5	+	+	X
hassl-861	172	6	∊𝑖	∊𝑖	NOUN
hassl-861	172	7	multiple	multiple	ADJ
hassl-861	172	8	linear	linear	PROPN
hassl-861	172	9	regression	regression	NOUN
hassl-861	172	10	model	model	NOUN
hassl-861	172	11	yi	yi	PROPN
hassl-861	173	1	=	=	PUNCT
hassl-861	173	2	βo	βo	PROPN
hassl-861	173	3	+	+	NUM
hassl-861	173	4	β1x	β1x	NOUN
hassl-861	173	5	1	1	NUM
hassl-861	173	6	+	+	CCONJ
hassl-861	173	7	β2x	β2x	SYM
hassl-861	173	8	2	2	NUM
hassl-861	173	9	+	+	NUM
hassl-861	173	10	β3x	β3x	ADP
hassl-861	173	11	3	3	NUM
hassl-861	174	1	+	+	CCONJ
hassl-861	174	2	β4x	β4x	PROPN
hassl-861	174	3	4	4	NUM
hassl-861	174	4	+	+	CCONJ
hassl-861	174	5	β5x	β5x	SYM
hassl-861	174	6	5	5	NUM
hassl-861	174	7	+	+	CCONJ
hassl-861	174	8	∊𝑖	∊𝑖	NOUN
hassl-861	174	9	yi	yi	PROPN
hassl-861	174	10	is	be	AUX
hassl-861	174	11	the	the	DET
hassl-861	174	12	dependent	dependent	ADJ
hassl-861	174	13	variable	variable	NOUN
hassl-861	174	14	(	(	PUNCT
hassl-861	174	15	customer	customer	NOUN
hassl-861	174	16	satisfaction	satisfaction	NOUN
hassl-861	174	17	for	for	ADP
hassl-861	174	18	banking	banking	NOUN
hassl-861	174	19	services	service	NOUN
hassl-861	174	20	)	)	PUNCT
hassl-861	174	21	.	.	PUNCT
hassl-861	175	1	βo	βo	PRON
hassl-861	175	2	+	+	NUM
hassl-861	175	3	β1x	β1x	NOUN
hassl-861	175	4	1	1	NUM
hassl-861	175	5	+	+	CCONJ
hassl-861	175	6	β2x	β2x	SYM
hassl-861	175	7	2	2	NUM
hassl-861	175	8	+	+	NUM
hassl-861	175	9	β3x	β3x	ADP
hassl-861	175	10	3	3	NUM
hassl-861	175	11	+	+	CCONJ
hassl-861	175	12	β4x	β4x	PROPN
hassl-861	175	13	4	4	NUM
hassl-861	175	14	+	+	CCONJ
hassl-861	175	15	β5x	β5x	PUNCT
hassl-861	175	16	are	be	AUX
hassl-861	175	17	the	the	DET
hassl-861	175	18	regression	regression	NOUN
hassl-861	175	19	coefficients	coefficient	NOUN
hassl-861	175	20	.	.	PUNCT
hassl-861	176	1	xi	xi	PROPN
hassl-861	176	2	represents	represent	VERB
hassl-861	176	3	the	the	DET
hassl-861	176	4	independent	independent	ADJ
hassl-861	176	5	variables	variable	NOUN
hassl-861	176	6	of	of	ADP
hassl-861	176	7	tangibility	tangibility	NOUN
hassl-861	176	8	,	,	PUNCT
hassl-861	176	9	reliability	reliability	NOUN
hassl-861	176	10	,	,	PUNCT
hassl-861	176	11	responsiveness	responsiveness	NOUN
hassl-861	176	12	,	,	PUNCT
hassl-861	176	13	courtesy	courtesy	NOUN
hassl-861	176	14	,	,	PUNCT
hassl-861	176	15	and	and	CCONJ
hassl-861	176	16	empathy	empathy	NOUN
hassl-861	176	17	in	in	ADP
hassl-861	176	18	the	the	DET
hassl-861	176	19	first	first	ADJ
hassl-861	176	20	multiple	multiple	ADJ
hassl-861	176	21	regression	regression	NOUN
hassl-861	176	22	model	model	NOUN
hassl-861	176	23	.	.	PUNCT
hassl-861	177	1	in	in	ADP
hassl-861	177	2	the	the	DET
hassl-861	177	3	second	second	ADJ
hassl-861	177	4	regression	regression	NOUN
hassl-861	177	5	model	model	NOUN
hassl-861	177	6	,	,	PUNCT
hassl-861	177	7	the	the	DET
hassl-861	177	8	three	three	NUM
hassl-861	177	9	independent	independent	ADJ
hassl-861	177	10	study	study	NOUN
hassl-861	177	11	variables	variable	NOUN
hassl-861	177	12	combined	combine	VERB
hassl-861	177	13	,	,	PUNCT
hassl-861	177	14	of	of	ADP
hassl-861	177	15	quality	quality	NOUN
hassl-861	177	16	of	of	ADP
hassl-861	177	17	service	service	NOUN
hassl-861	177	18	,	,	PUNCT
hassl-861	177	19	customer	customer	NOUN
hassl-861	177	20	confidence	confidence	NOUN
hassl-861	177	21	,	,	PUNCT
hassl-861	177	22	and	and	CCONJ
hassl-861	177	23	perceived	perceive	VERB
hassl-861	177	24	mental	mental	ADJ
hassl-861	177	25	image	image	NOUN
hassl-861	177	26	.	.	PUNCT
hassl-861	178	1	the	the	DET
hassl-861	178	2	multiple	multiple	ADJ
hassl-861	178	3	regression	regression	NOUN
hassl-861	178	4	models	model	NOUN
hassl-861	178	5	combined	combine	VERB
hassl-861	178	6	with	with	ADP
hassl-861	178	7	humanities	humanity	NOUN
hassl-861	178	8	and	and	CCONJ
hassl-861	178	9	social	social	ADJ
hassl-861	178	10	sciences	science	NOUN
hassl-861	178	11	letters	letter	NOUN
hassl-861	178	12	,	,	PUNCT
hassl-861	178	13	2020	2020	NUM
hassl-861	178	14	,	,	PUNCT
hassl-861	178	15	8(3	8(3	NUM
hassl-861	178	16	):	):	PUNCT
hassl-861	178	17	310	310	NUM
hassl-861	178	18	-	-	SYM
hassl-861	178	19	322	322	NUM
hassl-861	178	20	317	317	NUM
hassl-861	178	21	©	©	PROPN
hassl-861	178	22	2020	2020	NUM
hassl-861	178	23	conscientia	conscientia	PROPN
hassl-861	178	24	beam	beam	PROPN
hassl-861	178	25	.	.	PUNCT
hassl-861	179	1	all	all	DET
hassl-861	179	2	rights	right	NOUN
hassl-861	179	3	reserved	reserve	VERB
hassl-861	179	4	.	.	PUNCT
hassl-861	180	1	independent	independent	ADJ
hassl-861	180	2	variables	variable	NOUN
hassl-861	180	3	to	to	PART
hassl-861	180	4	quantify	quantify	VERB
hassl-861	180	5	their	their	PRON
hassl-861	180	6	combined	combined	ADJ
hassl-861	180	7	effect	effect	NOUN
hassl-861	180	8	on	on	ADP
hassl-861	180	9	customer	customer	NOUN
hassl-861	180	10	satisfaction	satisfaction	NOUN
hassl-861	180	11	.	.	PUNCT
hassl-861	181	1	the	the	DET
hassl-861	181	2	equation	equation	NOUN
hassl-861	181	3	slope	slope	NOUN
hassl-861	181	4	and	and	CCONJ
hassl-861	181	5	the	the	DET
hassl-861	181	6	coefficient	coefficient	NOUN
hassl-861	181	7	of	of	ADP
hassl-861	181	8	determination	determination	NOUN
hassl-861	181	9	r²	r²	NOUN
hassl-861	181	10	calculated	calculate	VERB
hassl-861	181	11	,	,	PUNCT
hassl-861	181	12	to	to	PART
hassl-861	181	13	judge	judge	VERB
hassl-861	181	14	the	the	DET
hassl-861	181	15	extent	extent	NOUN
hassl-861	181	16	to	to	PART
hassl-861	181	17	which	which	PRON
hassl-861	181	18	those	those	DET
hassl-861	181	19	dimensions	dimension	NOUN
hassl-861	181	20	combined	combine	VERB
hassl-861	181	21	.	.	PUNCT
hassl-861	182	1	to	to	PART
hassl-861	182	2	obtain	obtain	VERB
hassl-861	182	3	the	the	DET
hassl-861	182	4	statistical	statistical	ADJ
hassl-861	182	5	significance	significance	NOUN
hassl-861	182	6	of	of	ADP
hassl-861	182	7	each	each	DET
hassl-861	182	8	independent	independent	ADJ
hassl-861	182	9	variable	variable	NOUN
hassl-861	182	10	and	and	CCONJ
hassl-861	182	11	to	to	PART
hassl-861	182	12	express	express	VERB
hassl-861	182	13	the	the	DET
hassl-861	182	14	statistical	statistical	ADJ
hassl-861	182	15	strength	strength	NOUN
hassl-861	182	16	of	of	ADP
hassl-861	182	17	the	the	DET
hassl-861	182	18	relationship	relationship	NOUN
hassl-861	182	19	,	,	PUNCT
hassl-861	182	20	the	the	DET
hassl-861	182	21	researcher	researcher	NOUN
hassl-861	182	22	used	use	VERB
hassl-861	182	23	a	a	DET
hassl-861	182	24	t	t	NOUN
hassl-861	182	25	-	-	PUNCT
hassl-861	182	26	test	test	NOUN
hassl-861	182	27	to	to	PART
hassl-861	182	28	test	test	VERB
hassl-861	182	29	the	the	DET
hassl-861	182	30	effect	effect	NOUN
hassl-861	182	31	of	of	ADP
hassl-861	182	32	each	each	DET
hassl-861	182	33	independent	independent	ADJ
hassl-861	182	34	variable	variable	NOUN
hassl-861	182	35	on	on	ADP
hassl-861	182	36	the	the	DET
hassl-861	182	37	dependent	dependent	ADJ
hassl-861	182	38	variable	variable	NOUN
hassl-861	182	39	in	in	ADP
hassl-861	182	40	the	the	DET
hassl-861	182	41	regression	regression	NOUN
hassl-861	182	42	model	model	NOUN
hassl-861	182	43	.	.	PUNCT
hassl-861	183	1	an	an	DET
hassl-861	183	2	f	f	X
hassl-861	183	3	-	-	PUNCT
hassl-861	183	4	test	test	NOUN
hassl-861	183	5	was	be	AUX
hassl-861	183	6	used	use	VERB
hassl-861	183	7	to	to	PART
hassl-861	183	8	test	test	VERB
hassl-861	183	9	the	the	DET
hassl-861	183	10	effect	effect	NOUN
hassl-861	183	11	of	of	ADP
hassl-861	183	12	the	the	DET
hassl-861	183	13	independent	independent	ADJ
hassl-861	183	14	variables	variable	NOUN
hassl-861	183	15	combined	combine	VERB
hassl-861	183	16	on	on	ADP
hassl-861	183	17	the	the	DET
hassl-861	183	18	dependent	dependent	ADJ
hassl-861	183	19	variable	variable	NOUN
hassl-861	183	20	in	in	ADP
hassl-861	183	21	the	the	DET
hassl-861	183	22	multiple	multiple	ADJ
hassl-861	183	23	regression	regression	NOUN
hassl-861	183	24	model	model	NOUN
hassl-861	183	25	.	.	PUNCT
hassl-861	184	1	in	in	ADP
hassl-861	184	2	both	both	DET
hassl-861	184	3	cases	case	NOUN
hassl-861	184	4	,	,	PUNCT
hassl-861	184	5	the	the	DET
hassl-861	184	6	correlation	correlation	NOUN
hassl-861	184	7	coefficient	coefficient	NOUN
hassl-861	184	8	r	r	NOUN
hassl-861	184	9	established	establish	VERB
hassl-861	184	10	to	to	PART
hassl-861	184	11	determine	determine	VERB
hassl-861	184	12	the	the	DET
hassl-861	184	13	strength	strength	NOUN
hassl-861	184	14	of	of	ADP
hassl-861	184	15	the	the	DET
hassl-861	184	16	relationship	relationship	NOUN
hassl-861	184	17	between	between	ADP
hassl-861	184	18	the	the	DET
hassl-861	184	19	dependent	dependent	ADJ
hassl-861	184	20	variable	variable	NOUN
hassl-861	184	21	and	and	CCONJ
hassl-861	184	22	the	the	DET
hassl-861	184	23	independent	independent	ADJ
hassl-861	184	24	variables	variable	NOUN
hassl-861	184	25	.	.	PUNCT
hassl-861	185	1	the	the	DET
hassl-861	185	2	decision	decision	NOUN
hassl-861	185	3	basis	basis	NOUN
hassl-861	185	4	for	for	ADP
hassl-861	185	5	testing	test	VERB
hassl-861	185	6	the	the	DET
hassl-861	185	7	hypothesis	hypothesis	NOUN
hassl-861	185	8	of	of	ADP
hassl-861	185	9	the	the	DET
hassl-861	185	10	study	study	NOUN
hassl-861	185	11	that	that	SCONJ
hassl-861	185	12	if	if	SCONJ
hassl-861	185	13	the	the	DET
hassl-861	185	14	statistical	statistical	ADJ
hassl-861	185	15	value	value	NOUN
hassl-861	185	16	of	of	ADP
hassl-861	185	17	the	the	DET
hassl-861	185	18	f	f	NOUN
hassl-861	185	19	-	-	PUNCT
hassl-861	185	20	test	test	NOUN
hassl-861	185	21	or	or	CCONJ
hassl-861	185	22	t	t	PROPN
hassl-861	185	23	-	-	PUNCT
hassl-861	185	24	test	test	NOUN
hassl-861	185	25	calculated	calculate	VERB
hassl-861	185	26	is	be	AUX
hassl-861	185	27	higher	high	ADJ
hassl-861	185	28	than	than	ADP
hassl-861	185	29	their	their	PRON
hassl-861	185	30	value	value	NOUN
hassl-861	185	31	.	.	PUNCT
hassl-861	186	1	if	if	SCONJ
hassl-861	186	2	α	α	PROPN
hassl-861	186	3	(	(	PUNCT
hassl-861	186	4	0.05	0.05	NUM
hassl-861	186	5	)	)	PUNCT
hassl-861	186	6	is	be	AUX
hassl-861	186	7	tabular	tabular	NOUN
hassl-861	186	8	at	at	ADP
hassl-861	186	9	a	a	DET
hassl-861	186	10	significant	significant	ADJ
hassl-861	186	11	level	level	NOUN
hassl-861	186	12	,	,	PUNCT
hassl-861	186	13	any	any	DET
hassl-861	186	14	level	level	NOUN
hassl-861	186	15	,	,	PUNCT
hassl-861	186	16	confidence	confidence	NOUN
hassl-861	186	17	0.95	0.95	NUM
hassl-861	186	18	(	(	PUNCT
hassl-861	186	19	α-1	α-1	NOUN
hassl-861	186	20	)	)	PUNCT
hassl-861	186	21	,	,	PUNCT
hassl-861	186	22	means	mean	VERB
hassl-861	186	23	that	that	SCONJ
hassl-861	186	24	the	the	DET
hassl-861	186	25	independent	independent	ADJ
hassl-861	186	26	factor	factor	NOUN
hassl-861	186	27	affects	affect	VERB
hassl-861	186	28	the	the	DET
hassl-861	186	29	statistical	statistical	ADJ
hassl-861	186	30	significance	significance	NOUN
hassl-861	186	31	in	in	ADP
hassl-861	186	32	the	the	DET
hassl-861	186	33	clients	client	NOUN
hassl-861	186	34	.	.	PUNCT
hassl-861	187	1	that	that	PRON
hassl-861	187	2	leads	lead	VERB
hassl-861	187	3	to	to	ADP
hassl-861	187	4	zero	zero	NUM
hassl-861	187	5	hypotheses	hypothesis	NOUN
hassl-861	187	6	,	,	PUNCT
hassl-861	187	7	if	if	SCONJ
hassl-861	187	8	the	the	DET
hassl-861	187	9	opposite	opposite	NOUN
hassl-861	187	10	happens	happen	VERB
hassl-861	187	11	,	,	PUNCT
hassl-861	187	12	then	then	ADV
hassl-861	187	13	it	it	PRON
hassl-861	187	14	is	be	AUX
hassl-861	187	15	rejected	reject	VERB
hassl-861	187	16	,	,	PUNCT
hassl-861	187	17	and	and	CCONJ
hassl-861	187	18	this	this	PRON
hassl-861	187	19	applies	apply	VERB
hassl-861	187	20	to	to	ADP
hassl-861	187	21	all	all	DET
hassl-861	187	22	the	the	DET
hassl-861	187	23	hypotheses	hypothesis	NOUN
hassl-861	187	24	.	.	PUNCT
hassl-861	188	1	5	5	X
hassl-861	188	2	.	.	NOUN
hassl-861	188	3	results	result	NOUN
hassl-861	188	4	and	and	CCONJ
hassl-861	188	5	discussion	discussion	NOUN
hassl-861	188	6	5.1	5.1	NUM
hassl-861	188	7	.	.	PUNCT
hassl-861	189	1	regression	regression	NOUN
hassl-861	189	2	result	result	VERB
hassl-861	189	3	the	the	DET
hassl-861	189	4	study	study	NOUN
hassl-861	189	5	examines	examine	VERB
hassl-861	189	6	the	the	DET
hassl-861	189	7	following	follow	VERB
hassl-861	189	8	hypotheses	hypothesis	NOUN
hassl-861	189	9	:	:	PUNCT
hassl-861	189	10	hypothesis	hypothesis	NOUN
hassl-861	189	11	1	1	NUM
hassl-861	189	12	:	:	PUNCT
hassl-861	189	13	the	the	DET
hassl-861	189	14	quality	quality	NOUN
hassl-861	189	15	of	of	ADP
hassl-861	189	16	islamic	islamic	ADJ
hassl-861	189	17	banking	banking	NOUN
hassl-861	189	18	services	service	NOUN
hassl-861	189	19	provided	provide	VERB
hassl-861	189	20	has	have	AUX
hassl-861	189	21	a	a	DET
hassl-861	189	22	statistically	statistically	ADV
hassl-861	189	23	significant	significant	ADJ
hassl-861	189	24	impact	impact	NOUN
hassl-861	189	25	on	on	ADP
hassl-861	189	26	customer	customer	NOUN
hassl-861	189	27	satisfaction	satisfaction	NOUN
hassl-861	189	28	with	with	ADP
hassl-861	189	29	those	those	DET
hassl-861	189	30	services	service	NOUN
hassl-861	189	31	.	.	PUNCT
hassl-861	190	1	table	table	NOUN
hassl-861	190	2	4	4	NUM
hassl-861	190	3	shows	show	VERB
hassl-861	190	4	that	that	SCONJ
hassl-861	190	5	there	there	PRON
hassl-861	190	6	is	be	VERB
hassl-861	190	7	a	a	DET
hassl-861	190	8	statistically	statistically	ADV
hassl-861	190	9	significant	significant	ADJ
hassl-861	190	10	impact	impact	NOUN
hassl-861	190	11	on	on	ADP
hassl-861	190	12	the	the	DET
hassl-861	190	13	quality	quality	NOUN
hassl-861	190	14	of	of	ADP
hassl-861	190	15	islamic	islamic	ADJ
hassl-861	190	16	banking	banking	NOUN
hassl-861	190	17	services	service	NOUN
hassl-861	190	18	provided	provide	VERB
hassl-861	190	19	on	on	ADP
hassl-861	190	20	customer	customer	NOUN
hassl-861	190	21	satisfaction	satisfaction	NOUN
hassl-861	190	22	with	with	ADP
hassl-861	190	23	those	those	DET
hassl-861	190	24	services	service	NOUN
hassl-861	190	25	.	.	PUNCT
hassl-861	191	1	the	the	DET
hassl-861	191	2	results	result	NOUN
hassl-861	191	3	of	of	ADP
hassl-861	191	4	the	the	DET
hassl-861	191	5	multiple	multiple	ADJ
hassl-861	191	6	regression	regression	NOUN
hassl-861	191	7	analysis	analysis	NOUN
hassl-861	191	8	presented	present	VERB
hassl-861	191	9	in	in	ADP
hassl-861	191	10	the	the	DET
hassl-861	191	11	table	table	NOUN
hassl-861	191	12	and	and	CCONJ
hassl-861	191	13	based	base	VERB
hassl-861	191	14	on	on	ADP
hassl-861	191	15	the	the	DET
hassl-861	191	16	above	above	ADP
hassl-861	191	17	the	the	DET
hassl-861	191	18	f	f	PROPN
hassl-861	191	19	test	test	NOUN
hassl-861	191	20	indicate	indicate	VERB
hassl-861	191	21	a	a	DET
hassl-861	191	22	strong	strong	ADJ
hassl-861	191	23	relationship	relationship	NOUN
hassl-861	191	24	between	between	ADP
hassl-861	191	25	the	the	DET
hassl-861	191	26	dimensions	dimension	NOUN
hassl-861	191	27	of	of	ADP
hassl-861	191	28	the	the	DET
hassl-861	191	29	first	first	ADJ
hassl-861	191	30	independent	independent	ADJ
hassl-861	191	31	study	study	NOUN
hassl-861	191	32	variable	variable	NOUN
hassl-861	191	33	with	with	ADP
hassl-861	191	34	customer	customer	NOUN
hassl-861	191	35	satisfaction	satisfaction	NOUN
hassl-861	191	36	.	.	PUNCT
hassl-861	192	1	the	the	DET
hassl-861	192	2	results	result	NOUN
hassl-861	192	3	also	also	ADV
hassl-861	192	4	indicate	indicate	VERB
hassl-861	192	5	that	that	SCONJ
hassl-861	192	6	the	the	DET
hassl-861	192	7	combined	combined	ADJ
hassl-861	192	8	dimensions	dimension	NOUN
hassl-861	192	9	(	(	PUNCT
hassl-861	192	10	variables	variable	NOUN
hassl-861	192	11	)	)	PUNCT
hassl-861	192	12	account	account	NOUN
hassl-861	192	13	for	for	ADP
hassl-861	192	14	45.1	45.1	NUM
hassl-861	192	15	%	%	NOUN
hassl-861	192	16	of	of	ADP
hassl-861	192	17	the	the	DET
hassl-861	192	18	change	change	NOUN
hassl-861	192	19	in	in	ADP
hassl-861	192	20	customer	customer	NOUN
hassl-861	192	21	satisfaction	satisfaction	NOUN
hassl-861	192	22	.	.	PUNCT
hassl-861	193	1	in	in	ADP
hassl-861	193	2	addition	addition	NOUN
hassl-861	193	3	to	to	ADP
hassl-861	193	4	a	a	DET
hassl-861	193	5	relatively	relatively	ADV
hassl-861	193	6	high	high	ADJ
hassl-861	193	7	correlation	correlation	NOUN
hassl-861	193	8	between	between	ADP
hassl-861	193	9	these	these	DET
hassl-861	193	10	variables	variable	NOUN
hassl-861	193	11	,	,	PUNCT
hassl-861	193	12	the	the	DET
hassl-861	193	13	correlation	correlation	NOUN
hassl-861	193	14	coefficient	coefficient	NOUN
hassl-861	193	15	was	be	AUX
hassl-861	193	16	59.2	59.2	NUM
hassl-861	193	17	%	%	NOUN
hassl-861	193	18	can	can	AUX
hassl-861	193	19	be	be	AUX
hassl-861	193	20	explained	explain	VERB
hassl-861	193	21	by	by	ADP
hassl-861	193	22	the	the	DET
hassl-861	193	23	fact	fact	NOUN
hassl-861	193	24	that	that	SCONJ
hassl-861	193	25	the	the	DET
hassl-861	193	26	quality	quality	NOUN
hassl-861	193	27	of	of	ADP
hassl-861	193	28	the	the	DET
hassl-861	193	29	banking	banking	NOUN
hassl-861	193	30	service	service	NOUN
hassl-861	193	31	leaves	leave	VERB
hassl-861	193	32	customers	customer	NOUN
hassl-861	193	33	with	with	ADP
hassl-861	193	34	positive	positive	ADJ
hassl-861	193	35	impressions	impression	NOUN
hassl-861	193	36	of	of	ADP
hassl-861	193	37	the	the	DET
hassl-861	193	38	service	service	NOUN
hassl-861	193	39	they	they	PRON
hassl-861	193	40	receive	receive	VERB
hassl-861	193	41	in	in	ADP
hassl-861	193	42	terms	term	NOUN
hassl-861	193	43	of	of	ADP
hassl-861	193	44	transaction	transaction	NOUN
hassl-861	193	45	,	,	PUNCT
hassl-861	193	46	speed	speed	NOUN
hassl-861	193	47	,	,	PUNCT
hassl-861	193	48	reliability	reliability	NOUN
hassl-861	193	49	and	and	CCONJ
hassl-861	193	50	other	other	ADJ
hassl-861	193	51	spatial	spatial	ADJ
hassl-861	193	52	implications	implication	NOUN
hassl-861	193	53	,	,	PUNCT
hassl-861	193	54	which	which	PRON
hassl-861	193	55	increases	increase	VERB
hassl-861	193	56	the	the	DET
hassl-861	193	57	level	level	NOUN
hassl-861	193	58	of	of	ADP
hassl-861	193	59	satisfaction	satisfaction	NOUN
hassl-861	193	60	resulting	result	VERB
hassl-861	193	61	from	from	ADP
hassl-861	193	62	a	a	DET
hassl-861	193	63	match	match	NOUN
hassl-861	193	64	or	or	CCONJ
hassl-861	193	65	an	an	DET
hassl-861	193	66	increase	increase	NOUN
hassl-861	193	67	between	between	ADP
hassl-861	193	68	what	what	PRON
hassl-861	193	69	expected	expect	VERB
hassl-861	193	70	and	and	CCONJ
hassl-861	193	71	what	what	PRON
hassl-861	193	72	is	be	AUX
hassl-861	193	73	actual	actual	ADJ
hassl-861	193	74	.	.	PUNCT
hassl-861	194	1	table-4	table-4	X
hassl-861	194	2	.	.	PUNCT
hassl-861	195	1	the	the	DET
hassl-861	195	2	tests	test	NOUN
hassl-861	195	3	on	on	ADP
hassl-861	195	4	the	the	DET
hassl-861	195	5	first	first	ADJ
hassl-861	195	6	hypothesis	hypothesis	NOUN
hassl-861	195	7	.	.	PUNCT
hassl-861	196	1	the	the	DET
hassl-861	196	2	quality	quality	NOUN
hassl-861	196	3	of	of	ADP
hassl-861	196	4	islamic	islamic	ADJ
hassl-861	196	5	banking	banking	NOUN
hassl-861	196	6	services	service	NOUN
hassl-861	196	7	provided	provide	VERB
hassl-861	196	8	has	have	VERB
hassl-861	196	9	a	a	DET
hassl-861	196	10	statistically	statistically	ADV
hassl-861	196	11	significant	significant	ADJ
hassl-861	196	12	impact	impact	NOUN
hassl-861	196	13	on	on	ADP
hassl-861	196	14	customer	customer	NOUN
hassl-861	196	15	satisfaction	satisfaction	NOUN
hassl-861	196	16	with	with	ADP
hassl-861	196	17	those	those	DET
hassl-861	196	18	services	service	NOUN
hassl-861	196	19	.	.	PUNCT
hassl-861	197	1	β	β	X
hassl-861	197	2	standard	standard	ADJ
hassl-861	197	3	error	error	NOUN
hassl-861	197	4	t	t	NOUN
hassl-861	197	5	table	table	NOUN
hassl-861	197	6	t	t	PROPN
hassl-861	197	7	calculated	calculate	VERB
hassl-861	197	8	t	t	NOUN
hassl-861	197	9	significance	significance	NOUN
hassl-861	197	10	dimensions	dimension	NOUN
hassl-861	197	11	of	of	ADP
hassl-861	197	12	the	the	DET
hassl-861	197	13	independent	independent	ADJ
hassl-861	197	14	variable	variable	NOUN
hassl-861	197	15	0.021	0.021	NUM
hassl-861	197	16	0.061	0.061	NUM
hassl-861	197	17	1.967	1.967	NUM
hassl-861	197	18	0.577	0.577	NUM
hassl-861	197	19	0.638	0.638	NUM
hassl-861	197	20	tangibility	tangibility	NOUN
hassl-861	197	21	0.414	0.414	NUM
hassl-861	197	22	0.059	0.059	NUM
hassl-861	197	23	1.967	1.967	NUM
hassl-861	197	24	6.541	6.541	NUM
hassl-861	197	25	0.000	0.000	NUM
hassl-861	197	26	reliability	reliability	NOUN
hassl-861	197	27	0.050	0.050	NUM
hassl-861	197	28	0.051	0.051	NUM
hassl-861	197	29	1.967	1.967	NUM
hassl-861	197	30	1.029	1.029	NUM
hassl-861	197	31	0.326	0.326	NUM
hassl-861	197	32	response	response	NOUN
hassl-861	197	33	0.601	0.601	NUM
hassl-861	197	34	0.057	0.057	NUM
hassl-861	197	35	1.967	1.967	NUM
hassl-861	197	36	9.427	9.427	NUM
hassl-861	197	37	0.000	0.000	NUM
hassl-861	197	38	courtesy	courtesy	NOUN
hassl-861	197	39	0.031	0.031	NUM
hassl-861	197	40	0.042	0.042	NUM
hassl-861	197	41	1.967	1.967	NUM
hassl-861	197	42	0.854	0.854	NUM
hassl-861	197	43	0.481	0.481	NUM
hassl-861	197	44	empathy	empathy	NOUN
hassl-861	197	45	f	f	PROPN
hassl-861	197	46	calculated:51.472	calculated:51.472	PROPN
hassl-861	197	47	f	f	PROPN
hassl-861	197	48	table	table	NOUN
hassl-861	197	49	:	:	PUNCT
hassl-861	197	50	3.212458	3.212458	NUM
hassl-861	197	51	r²	r²	NOUN
hassl-861	197	52	:	:	PUNCT
hassl-861	197	53	0.451	0.451	NUM
hassl-861	197	54	f	f	X
hassl-861	197	55	significant	significant	ADJ
hassl-861	197	56	:	:	PUNCT
hassl-861	197	57	0.000	0.000	NUM
hassl-861	197	58	(	(	PUNCT
hassl-861	197	59	*	*	PUNCT
hassl-861	197	60	)	)	PUNCT
hassl-861	197	61	the	the	DET
hassl-861	197	62	degree	degree	NOUN
hassl-861	197	63	of	of	ADP
hassl-861	197	64	freedom	freedom	NOUN
hassl-861	197	65	:	:	PUNCT
hassl-861	197	66	375	375	NUM
hassl-861	197	67	coloration	coloration	NOUN
hassl-861	197	68	coefficient:0.592	coefficient:0.592	VERB
hassl-861	197	69	note	note	NOUN
hassl-861	197	70	:	:	PUNCT
hassl-861	197	71	*	*	PUNCT
hassl-861	197	72	(	(	PUNCT
hassl-861	197	73	α	α	NOUN
hassl-861	197	74	)	)	PUNCT
hassl-861	197	75	was	be	AUX
hassl-861	197	76	statistically	statistically	ADV
hassl-861	197	77	significant	significant	ADJ
hassl-861	197	78	at	at	ADP
hassl-861	197	79	0.05	0.05	NUM
hassl-861	197	80	.	.	PUNCT
hassl-861	198	1	given	give	VERB
hassl-861	198	2	the	the	DET
hassl-861	198	3	results	result	NOUN
hassl-861	198	4	of	of	ADP
hassl-861	198	5	the	the	DET
hassl-861	198	6	statistical	statistical	ADJ
hassl-861	198	7	analysis	analysis	NOUN
hassl-861	198	8	of	of	ADP
hassl-861	198	9	each	each	DET
hassl-861	198	10	variable	variable	NOUN
hassl-861	198	11	within	within	ADP
hassl-861	198	12	the	the	DET
hassl-861	198	13	multiple	multiple	ADJ
hassl-861	198	14	regression	regression	NOUN
hassl-861	198	15	models	model	NOUN
hassl-861	198	16	,	,	PUNCT
hassl-861	198	17	there	there	PRON
hassl-861	198	18	is	be	VERB
hassl-861	198	19	a	a	DET
hassl-861	198	20	statistically	statistically	ADV
hassl-861	198	21	significant	significant	ADJ
hassl-861	198	22	effect	effect	NOUN
hassl-861	198	23	of	of	ADP
hassl-861	198	24	both	both	DET
hassl-861	198	25	reliability	reliability	NOUN
hassl-861	198	26	and	and	CCONJ
hassl-861	198	27	guarantee	guarantee	NOUN
hassl-861	198	28	on	on	ADP
hassl-861	198	29	customer	customer	NOUN
hassl-861	198	30	satisfaction	satisfaction	NOUN
hassl-861	198	31	with	with	ADP
hassl-861	198	32	islamic	islamic	ADJ
hassl-861	198	33	banking	banking	NOUN
hassl-861	198	34	services	service	NOUN
hassl-861	198	35	.	.	PUNCT
hassl-861	199	1	the	the	DET
hassl-861	199	2	table	table	NOUN
hassl-861	199	3	shows	show	VERB
hassl-861	199	4	that	that	SCONJ
hassl-861	199	5	the	the	DET
hassl-861	199	6	calculated	calculate	VERB
hassl-861	199	7	t	t	NOUN
hassl-861	199	8	value	value	NOUN
hassl-861	199	9	is	be	AUX
hassl-861	199	10	higher	high	ADJ
hassl-861	199	11	than	than	ADP
hassl-861	199	12	the	the	DET
hassl-861	199	13	tabular	tabular	ADJ
hassl-861	199	14	value	value	NOUN
hassl-861	199	15	of	of	ADP
hassl-861	199	16	t	t	PROPN
hassl-861	199	17	and	and	CCONJ
hassl-861	199	18	at	at	ADP
hassl-861	199	19	levels	level	NOUN
hassl-861	199	20	of	of	ADP
hassl-861	199	21	significantly	significantly	ADV
hassl-861	199	22	less	less	ADJ
hassl-861	199	23	than	than	ADP
hassl-861	199	24	0.05	0.05	NUM
hassl-861	199	25	for	for	ADP
hassl-861	199	26	the	the	DET
hassl-861	199	27	variables	variable	NOUN
hassl-861	199	28	.	.	PUNCT
hassl-861	200	1	as	as	ADP
hassl-861	200	2	for	for	ADP
hassl-861	200	3	the	the	DET
hassl-861	200	4	variables	variable	NOUN
hassl-861	200	5	tangibility	tangibility	NOUN
hassl-861	200	6	,	,	PUNCT
hassl-861	200	7	responsiveness	responsiveness	NOUN
hassl-861	200	8	,	,	PUNCT
hassl-861	200	9	and	and	CCONJ
hassl-861	200	10	empathy	empathy	NOUN
hassl-861	200	11	for	for	ADP
hassl-861	200	12	customer	customer	NOUN
hassl-861	200	13	satisfaction	satisfaction	NOUN
hassl-861	200	14	with	with	ADP
hassl-861	200	15	islamic	islamic	ADJ
hassl-861	200	16	banking	banking	NOUN
hassl-861	200	17	services	service	NOUN
hassl-861	200	18	,	,	PUNCT
hassl-861	200	19	the	the	DET
hassl-861	200	20	results	result	NOUN
hassl-861	200	21	indicate	indicate	VERB
hassl-861	200	22	that	that	SCONJ
hassl-861	200	23	this	this	DET
hassl-861	200	24	relationship	relationship	NOUN
hassl-861	200	25	is	be	AUX
hassl-861	200	26	not	not	PART
hassl-861	200	27	statistically	statistically	ADV
hassl-861	200	28	humanities	humanity	NOUN
hassl-861	200	29	and	and	CCONJ
hassl-861	200	30	social	social	ADJ
hassl-861	200	31	sciences	science	NOUN
hassl-861	200	32	letters	letter	NOUN
hassl-861	200	33	,	,	PUNCT
hassl-861	200	34	2020	2020	NUM
hassl-861	200	35	,	,	PUNCT
hassl-861	200	36	8(3	8(3	NUM
hassl-861	200	37	):	):	PUNCT
hassl-861	200	38	310	310	NUM
hassl-861	200	39	-	-	SYM
hassl-861	200	40	322	322	NUM
hassl-861	200	41	318	318	NUM
hassl-861	200	42	©	©	PROPN
hassl-861	200	43	2020	2020	NUM
hassl-861	200	44	conscientia	conscientia	PROPN
hassl-861	200	45	beam	beam	PROPN
hassl-861	200	46	.	.	PUNCT
hassl-861	201	1	all	all	DET
hassl-861	201	2	rights	right	NOUN
hassl-861	201	3	reserved	reserve	VERB
hassl-861	201	4	.	.	PUNCT
hassl-861	202	1	significant	significant	ADJ
hassl-861	202	2	because	because	SCONJ
hassl-861	202	3	the	the	DET
hassl-861	202	4	value	value	NOUN
hassl-861	202	5	of	of	ADP
hassl-861	202	6	t	t	NOUN
hassl-861	202	7	calculated	calculate	VERB
hassl-861	202	8	for	for	ADP
hassl-861	202	9	the	the	DET
hassl-861	202	10	three	three	NUM
hassl-861	202	11	variables	variable	NOUN
hassl-861	202	12	in	in	ADP
hassl-861	202	13	the	the	DET
hassl-861	202	14	sequence	sequence	NOUN
hassl-861	202	15	is	be	AUX
hassl-861	202	16	less	less	ADJ
hassl-861	202	17	than	than	ADP
hassl-861	202	18	its	its	PRON
hassl-861	202	19	tabular	tabular	NOUN
hassl-861	202	20	value	value	NOUN
hassl-861	202	21	and	and	CCONJ
hassl-861	202	22	at	at	ADP
hassl-861	202	23	a	a	DET
hassl-861	202	24	level	level	NOUN
hassl-861	202	25	higher	high	ADJ
hassl-861	202	26	than	than	ADP
hassl-861	202	27	0.05	0.05	NUM
hassl-861	202	28	.	.	PUNCT
hassl-861	203	1	hypothesis	hypothesis	NOUN
hassl-861	203	2	2	2	NUM
hassl-861	203	3	:	:	PUNCT
hassl-861	203	4	the	the	DET
hassl-861	203	5	image	image	NOUN
hassl-861	203	6	of	of	ADP
hassl-861	203	7	islamic	islamic	ADJ
hassl-861	203	8	banks	bank	NOUN
hassl-861	203	9	has	have	VERB
hassl-861	203	10	a	a	DET
hassl-861	203	11	statistically	statistically	ADV
hassl-861	203	12	significant	significant	ADJ
hassl-861	203	13	impact	impact	NOUN
hassl-861	203	14	on	on	ADP
hassl-861	203	15	customer	customer	NOUN
hassl-861	203	16	satisfaction	satisfaction	NOUN
hassl-861	203	17	with	with	ADP
hassl-861	203	18	their	their	PRON
hassl-861	203	19	services	service	NOUN
hassl-861	203	20	.	.	PUNCT
hassl-861	204	1	table	table	NOUN
hassl-861	204	2	5	5	NUM
hassl-861	204	3	shows	show	VERB
hassl-861	204	4	that	that	SCONJ
hassl-861	204	5	the	the	DET
hassl-861	204	6	image	image	NOUN
hassl-861	204	7	of	of	ADP
hassl-861	204	8	islamic	islamic	ADJ
hassl-861	204	9	banking	banking	NOUN
hassl-861	204	10	services	service	NOUN
hassl-861	204	11	has	have	VERB
hassl-861	204	12	a	a	DET
hassl-861	204	13	statistically	statistically	ADV
hassl-861	204	14	significant	significant	ADJ
hassl-861	204	15	impact	impact	NOUN
hassl-861	204	16	on	on	ADP
hassl-861	204	17	customers‟	customers‟	PROPN
hassl-861	204	18	satisfaction	satisfaction	NOUN
hassl-861	204	19	with	with	ADP
hassl-861	204	20	those	those	DET
hassl-861	204	21	services	service	NOUN
hassl-861	204	22	.	.	PUNCT
hassl-861	205	1	the	the	DET
hassl-861	205	2	table	table	NOUN
hassl-861	205	3	shows	show	VERB
hassl-861	205	4	that	that	SCONJ
hassl-861	205	5	the	the	DET
hassl-861	205	6	second	second	ADJ
hassl-861	205	7	hypothesis	hypothesis	NOUN
hassl-861	205	8	(	(	PUNCT
hassl-861	205	9	h12	h12	NOUN
hassl-861	205	10	)	)	PUNCT
hassl-861	205	11	can	can	AUX
hassl-861	205	12	be	be	AUX
hassl-861	205	13	accepted	accept	VERB
hassl-861	205	14	based	base	VERB
hassl-861	205	15	on	on	ADP
hassl-861	205	16	the	the	DET
hassl-861	205	17	rule	rule	NOUN
hassl-861	205	18	stated	state	VERB
hassl-861	205	19	previously	previously	ADV
hassl-861	205	20	regarding	regard	VERB
hassl-861	205	21	the	the	DET
hassl-861	205	22	t	t	NOUN
hassl-861	205	23	-	-	PUNCT
hassl-861	205	24	test	test	NOUN
hassl-861	205	25	.	.	PUNCT
hassl-861	206	1	its	its	PRON
hassl-861	206	2	possible	possible	ADJ
hassl-861	206	3	conclusion	conclusion	NOUN
hassl-861	206	4	is	be	AUX
hassl-861	206	5	that	that	SCONJ
hassl-861	206	6	there	there	PRON
hassl-861	206	7	is	be	VERB
hassl-861	206	8	a	a	DET
hassl-861	206	9	significant	significant	ADJ
hassl-861	206	10	effect	effect	NOUN
hassl-861	206	11	on	on	ADP
hassl-861	206	12	the	the	DET
hassl-861	206	13	confidence	confidence	NOUN
hassl-861	206	14	of	of	ADP
hassl-861	206	15	customers	customer	NOUN
hassl-861	206	16	in	in	ADP
hassl-861	206	17	islamic	islamic	ADJ
hassl-861	206	18	banks	bank	NOUN
hassl-861	206	19	in	in	ADP
hassl-861	206	20	their	their	PRON
hassl-861	206	21	satisfaction	satisfaction	NOUN
hassl-861	206	22	with	with	ADP
hassl-861	206	23	their	their	PRON
hassl-861	206	24	services	service	NOUN
hassl-861	206	25	.	.	PUNCT
hassl-861	207	1	the	the	DET
hassl-861	207	2	relationship	relationship	NOUN
hassl-861	207	3	can	can	AUX
hassl-861	207	4	be	be	AUX
hassl-861	207	5	explained	explain	VERB
hassl-861	207	6	by	by	ADP
hassl-861	207	7	the	the	DET
hassl-861	207	8	fact	fact	NOUN
hassl-861	207	9	that	that	SCONJ
hassl-861	207	10	the	the	DET
hassl-861	207	11	confidence	confidence	NOUN
hassl-861	207	12	factor	factor	NOUN
hassl-861	207	13	increases	increase	VERB
hassl-861	207	14	positive	positive	ADJ
hassl-861	207	15	feelings	feeling	NOUN
hassl-861	207	16	towards	towards	ADP
hassl-861	207	17	banking	banking	NOUN
hassl-861	207	18	services	service	NOUN
hassl-861	207	19	,	,	PUNCT
hassl-861	207	20	which	which	PRON
hassl-861	207	21	reduces	reduce	VERB
hassl-861	207	22	the	the	DET
hassl-861	207	23	negative	negative	ADJ
hassl-861	207	24	gap	gap	NOUN
hassl-861	207	25	between	between	ADP
hassl-861	207	26	the	the	DET
hassl-861	207	27	expectations	expectation	NOUN
hassl-861	207	28	and	and	CCONJ
hassl-861	207	29	perceptions	perception	NOUN
hassl-861	207	30	.	.	PUNCT
hassl-861	208	1	the	the	DET
hassl-861	208	2	increase	increase	NOUN
hassl-861	208	3	in	in	ADP
hassl-861	208	4	confidence	confidence	NOUN
hassl-861	208	5	affects	affect	VERB
hassl-861	208	6	satisfaction	satisfaction	NOUN
hassl-861	208	7	in	in	ADP
hassl-861	208	8	two	two	NUM
hassl-861	208	9	ways	way	NOUN
hassl-861	208	10	.	.	PUNCT
hassl-861	209	1	first	first	ADV
hassl-861	209	2	,	,	PUNCT
hassl-861	209	3	it	it	PRON
hassl-861	209	4	relates	relate	VERB
hassl-861	209	5	to	to	ADP
hassl-861	209	6	the	the	DET
hassl-861	209	7	increased	increase	VERB
hassl-861	209	8	probability	probability	NOUN
hassl-861	209	9	of	of	ADP
hassl-861	209	10	positive	positive	ADJ
hassl-861	209	11	evaluation	evaluation	NOUN
hassl-861	209	12	of	of	ADP
hassl-861	209	13	the	the	DET
hassl-861	209	14	service	service	NOUN
hassl-861	209	15	and	and	CCONJ
hassl-861	209	16	its	its	PRON
hassl-861	209	17	actual	actual	ADJ
hassl-861	209	18	performance	performance	NOUN
hassl-861	209	19	.	.	PUNCT
hassl-861	210	1	second	second	ADV
hassl-861	210	2	,	,	PUNCT
hassl-861	210	3	trust	trust	NOUN
hassl-861	210	4	increases	increase	VERB
hassl-861	210	5	customer	customer	NOUN
hassl-861	210	6	tolerance	tolerance	NOUN
hassl-861	210	7	with	with	ADP
hassl-861	210	8	the	the	DET
hassl-861	210	9	service	service	NOUN
hassl-861	210	10	provider	provider	NOUN
hassl-861	210	11	because	because	SCONJ
hassl-861	210	12	they	they	PRON
hassl-861	210	13	are	be	AUX
hassl-861	210	14	less	less	ADV
hassl-861	210	15	sensitive	sensitive	ADJ
hassl-861	210	16	to	to	ADP
hassl-861	210	17	the	the	DET
hassl-861	210	18	differences	difference	NOUN
hassl-861	210	19	that	that	PRON
hassl-861	210	20	appear	appear	VERB
hassl-861	210	21	during	during	ADP
hassl-861	210	22	the	the	DET
hassl-861	210	23	comparison	comparison	NOUN
hassl-861	210	24	of	of	ADP
hassl-861	210	25	service	service	NOUN
hassl-861	210	26	delivery	delivery	NOUN
hassl-861	210	27	with	with	ADP
hassl-861	210	28	what	what	PRON
hassl-861	210	29	they	they	PRON
hassl-861	210	30	expected	expect	VERB
hassl-861	210	31	.	.	PUNCT
hassl-861	211	1	table-5	table-5	PROPN
hassl-861	211	2	.	.	PUNCT
hassl-861	212	1	the	the	DET
hassl-861	212	2	test	test	NOUN
hassl-861	212	3	on	on	ADP
hassl-861	212	4	the	the	DET
hassl-861	212	5	second	second	ADJ
hassl-861	212	6	hypothesis	hypothesis	NOUN
hassl-861	212	7	.	.	PUNCT
hassl-861	213	1	the	the	DET
hassl-861	213	2	image	image	NOUN
hassl-861	213	3	of	of	ADP
hassl-861	213	4	islamic	islamic	ADJ
hassl-861	213	5	banks	bank	NOUN
hassl-861	213	6	has	have	VERB
hassl-861	213	7	a	a	DET
hassl-861	213	8	statistically	statistically	ADV
hassl-861	213	9	significant	significant	ADJ
hassl-861	213	10	impact	impact	NOUN
hassl-861	213	11	on	on	ADP
hassl-861	213	12	customer	customer	NOUN
hassl-861	213	13	satisfaction	satisfaction	NOUN
hassl-861	213	14	with	with	ADP
hassl-861	213	15	their	their	PRON
hassl-861	213	16	services	service	NOUN
hassl-861	213	17	.	.	PUNCT
hassl-861	214	1	statistical	statistical	ADJ
hassl-861	214	2	decision	decision	NOUN
hassl-861	214	3	r	r	NOUN
hassl-861	214	4	2	2	NUM
hassl-861	214	5	r	r	NOUN
hassl-861	214	6	correlation	correlation	NOUN
hassl-861	214	7	t	t	PROPN
hassl-861	214	8	tabular	tabular	PROPN
hassl-861	214	9	t	t	PROPN
hassl-861	214	10	calculated	calculate	VERB
hassl-861	214	11	t	t	PROPN
hassl-861	214	12	significant	significant	ADJ
hassl-861	214	13	(	(	PUNCT
hassl-861	214	14	*	*	NOUN
hassl-861	214	15	)	)	PUNCT
hassl-861	214	16	acceptance	acceptance	NOUN
hassl-861	214	17	of	of	ADP
hassl-861	214	18	the	the	DET
hassl-861	214	19	hypothesis	hypothesis	NOUN
hassl-861	214	20	0.512	0.512	NUM
hassl-861	214	21	0.599	0.599	NUM
hassl-861	214	22	1.8759780	1.8759780	NUM
hassl-861	214	23	17.131	17.131	NUM
hassl-861	214	24	0.000	0.000	NUM
hassl-861	214	25	.	.	PUNCT
hassl-861	215	1	note	note	NOUN
hassl-861	215	2	:	:	PUNCT
hassl-861	216	1	*	*	PUNCT
hassl-861	216	2	(	(	PUNCT
hassl-861	216	3	α	α	NOUN
hassl-861	216	4	)	)	PUNCT
hassl-861	216	5	was	be	AUX
hassl-861	216	6	statistically	statistically	ADV
hassl-861	216	7	significant	significant	ADJ
hassl-861	216	8	at	at	ADP
hassl-861	216	9	0.05	0.05	NUM
hassl-861	216	10	.	.	PUNCT
hassl-861	217	1	hypothesis	hypothesis	NOUN
hassl-861	217	2	3	3	NUM
hassl-861	217	3	:	:	PUNCT
hassl-861	217	4	customers	customer	NOUN
hassl-861	217	5	’	'	PUNCT
hassl-861	217	6	trust	trust	NOUN
hassl-861	217	7	in	in	ADP
hassl-861	217	8	islamic	islamic	ADJ
hassl-861	217	9	banks	bank	NOUN
hassl-861	217	10	has	have	VERB
hassl-861	217	11	a	a	DET
hassl-861	217	12	statistically	statistically	ADV
hassl-861	217	13	significant	significant	ADJ
hassl-861	217	14	impact	impact	NOUN
hassl-861	217	15	on	on	ADP
hassl-861	217	16	their	their	PRON
hassl-861	217	17	satisfaction	satisfaction	NOUN
hassl-861	217	18	with	with	ADP
hassl-861	217	19	the	the	DET
hassl-861	217	20	banks	bank	NOUN
hassl-861	217	21	’	'	PUNCT
hassl-861	217	22	services	service	NOUN
hassl-861	217	23	.	.	PUNCT
hassl-861	218	1	table	table	NOUN
hassl-861	218	2	6	6	NUM
hassl-861	218	3	shows	show	VERB
hassl-861	218	4	that	that	SCONJ
hassl-861	218	5	there	there	PRON
hassl-861	218	6	is	be	VERB
hassl-861	218	7	a	a	DET
hassl-861	218	8	statistically	statistically	ADV
hassl-861	218	9	significant	significant	ADJ
hassl-861	218	10	effect	effect	NOUN
hassl-861	218	11	of	of	ADP
hassl-861	218	12	customer	customer	NOUN
hassl-861	218	13	confidence	confidence	NOUN
hassl-861	218	14	in	in	ADP
hassl-861	218	15	islamic	islamic	ADJ
hassl-861	218	16	banks	bank	NOUN
hassl-861	218	17	on	on	ADP
hassl-861	218	18	their	their	PRON
hassl-861	218	19	satisfaction	satisfaction	NOUN
hassl-861	218	20	with	with	ADP
hassl-861	218	21	their	their	PRON
hassl-861	218	22	services	service	NOUN
hassl-861	218	23	.	.	PUNCT
hassl-861	219	1	the	the	DET
hassl-861	219	2	results	result	NOUN
hassl-861	219	3	of	of	ADP
hassl-861	219	4	using	use	VERB
hassl-861	219	5	the	the	DET
hassl-861	219	6	simple	simple	ADJ
hassl-861	219	7	regression	regression	NOUN
hassl-861	219	8	test	test	NOUN
hassl-861	219	9	in	in	ADP
hassl-861	219	10	the	the	DET
hassl-861	219	11	table	table	NOUN
hassl-861	219	12	show	show	NOUN
hassl-861	219	13	that	that	SCONJ
hassl-861	219	14	we	we	PRON
hassl-861	219	15	failed	fail	VERB
hassl-861	219	16	to	to	PART
hassl-861	219	17	accept	accept	VERB
hassl-861	219	18	the	the	DET
hassl-861	219	19	null	null	ADJ
hassl-861	219	20	hypothesis	hypothesis	NOUN
hassl-861	219	21	;	;	PUNCT
hassl-861	219	22	this	this	PRON
hassl-861	219	23	means	mean	VERB
hassl-861	219	24	that	that	SCONJ
hassl-861	219	25	there	there	PRON
hassl-861	219	26	is	be	VERB
hassl-861	219	27	a	a	DET
hassl-861	219	28	statistically	statistically	ADV
hassl-861	219	29	significant	significant	ADJ
hassl-861	219	30	impact	impact	NOUN
hassl-861	219	31	of	of	ADP
hassl-861	219	32	the	the	DET
hassl-861	219	33	mental	mental	ADJ
hassl-861	219	34	image	image	NOUN
hassl-861	219	35	of	of	ADP
hassl-861	219	36	the	the	DET
hassl-861	219	37	islamic	islamic	ADJ
hassl-861	219	38	banks	bank	NOUN
hassl-861	219	39	whose	whose	DET
hassl-861	219	40	customers	customer	NOUN
hassl-861	219	41	are	be	AUX
hassl-861	219	42	aware	aware	ADJ
hassl-861	219	43	of	of	ADP
hassl-861	219	44	it	it	PRON
hassl-861	219	45	.	.	PUNCT
hassl-861	220	1	the	the	DET
hassl-861	220	2	correlation	correlation	NOUN
hassl-861	220	3	coefficient	coefficient	NOUN
hassl-861	220	4	(	(	PUNCT
hassl-861	220	5	59.9	59.9	NUM
hassl-861	220	6	%	%	NOUN
hassl-861	220	7	)	)	PUNCT
hassl-861	220	8	between	between	ADP
hassl-861	220	9	the	the	DET
hassl-861	220	10	two	two	NUM
hassl-861	220	11	variables	variable	NOUN
hassl-861	220	12	indicates	indicate	VERB
hassl-861	220	13	that	that	SCONJ
hassl-861	220	14	there	there	PRON
hassl-861	220	15	is	be	VERB
hassl-861	220	16	a	a	DET
hassl-861	220	17	limited	limited	ADJ
hassl-861	220	18	but	but	CCONJ
hassl-861	220	19	significant	significant	ADJ
hassl-861	220	20	positive	positive	ADJ
hassl-861	220	21	relationship	relationship	NOUN
hassl-861	220	22	between	between	ADP
hassl-861	220	23	the	the	DET
hassl-861	220	24	image	image	NOUN
hassl-861	220	25	of	of	ADP
hassl-861	220	26	islamic	islamic	ADJ
hassl-861	220	27	banks	bank	NOUN
hassl-861	220	28	held	hold	VERB
hassl-861	220	29	by	by	ADP
hassl-861	220	30	customers	customer	NOUN
hassl-861	220	31	and	and	CCONJ
hassl-861	220	32	their	their	PRON
hassl-861	220	33	satisfaction	satisfaction	NOUN
hassl-861	220	34	with	with	ADP
hassl-861	220	35	the	the	DET
hassl-861	220	36	services	service	NOUN
hassl-861	220	37	of	of	ADP
hassl-861	220	38	those	those	DET
hassl-861	220	39	banks	bank	NOUN
hassl-861	220	40	.	.	PUNCT
hassl-861	221	1	the	the	DET
hassl-861	221	2	independent	independent	ADJ
hassl-861	221	3	variable	variable	NOUN
hassl-861	221	4	r²	r²	NOUN
hassl-861	221	5	was	be	AUX
hassl-861	221	6	15.2	15.2	NUM
hassl-861	221	7	%	%	NOUN
hassl-861	221	8	,	,	PUNCT
hassl-861	221	9	which	which	PRON
hassl-861	221	10	is	be	AUX
hassl-861	221	11	considered	consider	VERB
hassl-861	221	12	limited	limited	ADJ
hassl-861	221	13	but	but	CCONJ
hassl-861	221	14	also	also	ADV
hassl-861	221	15	necessary	necessary	ADJ
hassl-861	221	16	.	.	PUNCT
hassl-861	222	1	this	this	DET
hassl-861	222	2	result	result	NOUN
hassl-861	222	3	was	be	AUX
hassl-861	222	4	explained	explain	VERB
hassl-861	222	5	by	by	ADP
hassl-861	222	6	the	the	DET
hassl-861	222	7	partial	partial	ADJ
hassl-861	222	8	dimensions	dimension	NOUN
hassl-861	222	9	of	of	ADP
hassl-861	222	10	customers‟	customers‟	PROPN
hassl-861	222	11	perceived	perceive	VERB
hassl-861	222	12	image	image	NOUN
hassl-861	222	13	.	.	PUNCT
hassl-861	223	1	islamic	islamic	ADJ
hassl-861	223	2	banking	bank	VERB
hassl-861	223	3	customers	customer	NOUN
hassl-861	223	4	'	'	PART
hassl-861	223	5	positive	positive	ADJ
hassl-861	223	6	feelings	feeling	NOUN
hassl-861	223	7	toward	toward	ADP
hassl-861	223	8	their	their	PRON
hassl-861	223	9	banks	bank	NOUN
hassl-861	223	10	increased	increase	VERB
hassl-861	223	11	by	by	ADP
hassl-861	223	12	the	the	DET
hassl-861	223	13	banks‟	banks‟	PROPN
hassl-861	223	14	contribution	contribution	NOUN
hassl-861	223	15	to	to	ADP
hassl-861	223	16	community	community	NOUN
hassl-861	223	17	development	development	NOUN
hassl-861	223	18	,	,	PUNCT
hassl-861	223	19	environmental	environmental	ADJ
hassl-861	223	20	protection	protection	NOUN
hassl-861	223	21	,	,	PUNCT
hassl-861	223	22	respect	respect	NOUN
hassl-861	223	23	for	for	ADP
hassl-861	223	24	its	its	PRON
hassl-861	223	25	employees	employee	NOUN
hassl-861	223	26	,	,	PUNCT
hassl-861	223	27	and	and	CCONJ
hassl-861	223	28	success	success	NOUN
hassl-861	223	29	in	in	ADP
hassl-861	223	30	its	its	PRON
hassl-861	223	31	tasks	task	NOUN
hassl-861	223	32	.	.	PUNCT
hassl-861	224	1	table-6	table-6	X
hassl-861	224	2	.	.	PUNCT
hassl-861	225	1	the	the	DET
hassl-861	225	2	test	test	NOUN
hassl-861	225	3	results	result	NOUN
hassl-861	225	4	of	of	ADP
hassl-861	225	5	the	the	DET
hassl-861	225	6	third	third	ADJ
hassl-861	225	7	hypothesis	hypothesis	NOUN
hassl-861	225	8	.	.	PUNCT
hassl-861	226	1	there	there	PRON
hassl-861	226	2	is	be	VERB
hassl-861	226	3	a	a	DET
hassl-861	226	4	statistically	statistically	ADV
hassl-861	226	5	significant	significant	ADJ
hassl-861	226	6	effect	effect	NOUN
hassl-861	226	7	of	of	ADP
hassl-861	226	8	customer	customer	NOUN
hassl-861	226	9	confidence	confidence	NOUN
hassl-861	226	10	in	in	ADP
hassl-861	226	11	islamic	islamic	ADJ
hassl-861	226	12	banks	bank	NOUN
hassl-861	226	13	in	in	ADP
hassl-861	226	14	their	their	PRON
hassl-861	226	15	satisfaction	satisfaction	NOUN
hassl-861	226	16	with	with	ADP
hassl-861	226	17	their	their	PRON
hassl-861	226	18	services	service	NOUN
hassl-861	226	19	.	.	PUNCT
hassl-861	227	1	statistical	statistical	ADJ
hassl-861	227	2	decision	decision	NOUN
hassl-861	227	3	r	r	NOUN
hassl-861	227	4	2	2	NUM
hassl-861	227	5	r	r	NOUN
hassl-861	227	6	correlation	correlation	NOUN
hassl-861	227	7	t	t	PROPN
hassl-861	227	8	tabular	tabular	PROPN
hassl-861	227	9	t	t	PROPN
hassl-861	227	10	calculated	calculate	VERB
hassl-861	227	11	t	t	PROPN
hassl-861	227	12	significant	significant	ADJ
hassl-861	227	13	(	(	PUNCT
hassl-861	227	14	*	*	NOUN
hassl-861	227	15	)	)	PUNCT
hassl-861	227	16	acceptance	acceptance	NOUN
hassl-861	227	17	of	of	ADP
hassl-861	227	18	the	the	DET
hassl-861	227	19	hypothesis	hypothesis	NOUN
hassl-861	227	20	0.152	0.152	NUM
hassl-861	227	21	0.599	0.599	NUM
hassl-861	227	22	1.8759780	1.8759780	NUM
hassl-861	227	23	9.77	9.77	NUM
hassl-861	227	24	0.000	0.000	NUM
hassl-861	227	25	.	.	PUNCT
hassl-861	228	1	note	note	NOUN
hassl-861	228	2	:	:	PUNCT
hassl-861	229	1	*	*	PUNCT
hassl-861	229	2	(	(	PUNCT
hassl-861	229	3	α	α	NOUN
hassl-861	229	4	)	)	PUNCT
hassl-861	229	5	was	be	AUX
hassl-861	229	6	statistically	statistically	ADV
hassl-861	229	7	significant	significant	ADJ
hassl-861	229	8	at	at	ADP
hassl-861	229	9	0.05	0.05	NUM
hassl-861	229	10	table	table	NOUN
hassl-861	229	11	7	7	NUM
hassl-861	229	12	shows	show	VERB
hassl-861	229	13	that	that	SCONJ
hassl-861	229	14	the	the	DET
hassl-861	229	15	results	result	NOUN
hassl-861	229	16	of	of	ADP
hassl-861	229	17	the	the	DET
hassl-861	229	18	test	test	NOUN
hassl-861	229	19	have	have	VERB
hassl-861	229	20	a	a	DET
hassl-861	229	21	statistically	statistically	ADV
hassl-861	229	22	significant	significant	ADJ
hassl-861	229	23	effect	effect	NOUN
hassl-861	229	24	for	for	ADP
hassl-861	229	25	all	all	DET
hassl-861	229	26	independent	independent	ADJ
hassl-861	229	27	variables	variable	NOUN
hassl-861	229	28	combined	combine	VERB
hassl-861	229	29	in	in	ADP
hassl-861	229	30	customer	customer	NOUN
hassl-861	229	31	satisfaction	satisfaction	NOUN
hassl-861	229	32	.	.	PUNCT
hassl-861	230	1	the	the	DET
hassl-861	230	2	results	result	NOUN
hassl-861	230	3	of	of	ADP
hassl-861	230	4	the	the	DET
hassl-861	230	5	multiple	multiple	ADJ
hassl-861	230	6	regression	regression	NOUN
hassl-861	230	7	analysis	analysis	NOUN
hassl-861	230	8	presented	present	VERB
hassl-861	230	9	in	in	ADP
hassl-861	230	10	the	the	DET
hassl-861	230	11	table	table	NOUN
hassl-861	230	12	indicate	indicate	VERB
hassl-861	230	13	that	that	SCONJ
hassl-861	230	14	there	there	PRON
hassl-861	230	15	is	be	VERB
hassl-861	230	16	a	a	DET
hassl-861	230	17	strong	strong	ADJ
hassl-861	230	18	relationship	relationship	NOUN
hassl-861	230	19	and	and	CCONJ
hassl-861	230	20	statistically	statistically	ADV
hassl-861	230	21	significant	significant	ADJ
hassl-861	230	22	effect	effect	NOUN
hassl-861	230	23	of	of	ADP
hassl-861	230	24	the	the	DET
hassl-861	230	25	independent	independent	ADJ
hassl-861	230	26	study	study	NOUN
hassl-861	230	27	variables	variable	NOUN
hassl-861	230	28	combined	combine	VERB
hassl-861	230	29	(	(	PUNCT
hassl-861	230	30	perceived	perceive	VERB
hassl-861	230	31	quality	quality	NOUN
hassl-861	230	32	of	of	ADP
hassl-861	230	33	islamic	islamic	ADJ
hassl-861	230	34	banking	banking	NOUN
hassl-861	230	35	services	service	NOUN
hassl-861	230	36	,	,	PUNCT
hassl-861	230	37	customer	customer	NOUN
hassl-861	230	38	confidence	confidence	NOUN
hassl-861	230	39	in	in	ADP
hassl-861	230	40	islamic	islamic	ADJ
hassl-861	230	41	banks	bank	NOUN
hassl-861	230	42	,	,	PUNCT
hassl-861	230	43	and	and	CCONJ
hassl-861	230	44	perceived	perceive	VERB
hassl-861	230	45	mental	mental	ADJ
hassl-861	230	46	image	image	NOUN
hassl-861	230	47	of	of	ADP
hassl-861	230	48	banks	bank	NOUN
hassl-861	230	49	)	)	PUNCT
hassl-861	230	50	on	on	ADP
hassl-861	230	51	customer	customer	NOUN
hassl-861	230	52	satisfaction	satisfaction	NOUN
hassl-861	230	53	.	.	PUNCT
hassl-861	231	1	the	the	DET
hassl-861	231	2	combined	combine	VERB
hassl-861	231	3	variables	variable	NOUN
hassl-861	231	4	account	account	VERB
hassl-861	231	5	for	for	ADP
hassl-861	231	6	0.590	0.590	NUM
hassl-861	231	7	of	of	ADP
hassl-861	231	8	the	the	DET
hassl-861	231	9	change	change	NOUN
hassl-861	231	10	in	in	ADP
hassl-861	231	11	customer	customer	NOUN
hassl-861	231	12	satisfaction	satisfaction	NOUN
hassl-861	231	13	.	.	PUNCT
hassl-861	232	1	in	in	ADP
hassl-861	232	2	addition	addition	NOUN
hassl-861	232	3	to	to	ADP
hassl-861	232	4	a	a	DET
hassl-861	232	5	relatively	relatively	ADV
hassl-861	232	6	high	high	ADJ
hassl-861	232	7	correlation	correlation	NOUN
hassl-861	232	8	between	between	ADP
hassl-861	232	9	variables	variable	NOUN
hassl-861	232	10	and	and	CCONJ
hassl-861	232	11	customer	customer	NOUN
hassl-861	232	12	satisfaction	satisfaction	NOUN
hassl-861	232	13	,	,	PUNCT
hassl-861	232	14	the	the	DET
hassl-861	232	15	correlation	correlation	NOUN
hassl-861	232	16	coefficient	coefficient	NOUN
hassl-861	232	17	was	be	AUX
hassl-861	232	18	0.785	0.785	NUM
hassl-861	232	19	;	;	PUNCT
hassl-861	232	20	this	this	PRON
hassl-861	232	21	refers	refer	VERB
hassl-861	232	22	to	to	ADP
hassl-861	232	23	the	the	DET
hassl-861	232	24	integration	integration	NOUN
hassl-861	232	25	of	of	ADP
hassl-861	232	26	the	the	DET
hassl-861	232	27	model	model	NOUN
hassl-861	232	28	of	of	ADP
hassl-861	232	29	the	the	DET
hassl-861	232	30	study	study	NOUN
hassl-861	232	31	and	and	CCONJ
hassl-861	232	32	its	its	PRON
hassl-861	232	33	explanatory	explanatory	ADJ
hassl-861	232	34	capacity	capacity	NOUN
hassl-861	232	35	for	for	ADP
hassl-861	232	36	customer	customer	NOUN
hassl-861	232	37	satisfaction	satisfaction	NOUN
hassl-861	232	38	humanities	humanity	NOUN
hassl-861	232	39	and	and	CCONJ
hassl-861	232	40	social	social	ADJ
hassl-861	232	41	sciences	science	NOUN
hassl-861	232	42	letters	letter	NOUN
hassl-861	232	43	,	,	PUNCT
hassl-861	232	44	2020	2020	NUM
hassl-861	232	45	,	,	PUNCT
hassl-861	232	46	8(3	8(3	NUM
hassl-861	232	47	):	):	PUNCT
hassl-861	232	48	310	310	NUM
hassl-861	232	49	-	-	SYM
hassl-861	232	50	322	322	NUM
hassl-861	232	51	319	319	NUM
hassl-861	232	52	©	©	PROPN
hassl-861	232	53	2020	2020	NUM
hassl-861	232	54	conscientia	conscientia	PROPN
hassl-861	232	55	beam	beam	PROPN
hassl-861	232	56	.	.	PUNCT
hassl-861	233	1	all	all	DET
hassl-861	233	2	rights	right	NOUN
hassl-861	233	3	reserved	reserve	VERB
hassl-861	233	4	.	.	PUNCT
hassl-861	234	1	with	with	ADP
hassl-861	234	2	islamic	islamic	ADJ
hassl-861	234	3	banks	bank	NOUN
hassl-861	234	4	.	.	PUNCT
hassl-861	235	1	given	give	VERB
hassl-861	235	2	the	the	DET
hassl-861	235	3	results	result	NOUN
hassl-861	235	4	of	of	ADP
hassl-861	235	5	the	the	DET
hassl-861	235	6	statistical	statistical	ADJ
hassl-861	235	7	analysis	analysis	NOUN
hassl-861	235	8	for	for	ADP
hassl-861	235	9	each	each	DET
hassl-861	235	10	variable	variable	NOUN
hassl-861	235	11	within	within	ADP
hassl-861	235	12	the	the	DET
hassl-861	235	13	multiple	multiple	ADJ
hassl-861	235	14	regression	regression	NOUN
hassl-861	235	15	models	model	NOUN
hassl-861	235	16	,	,	PUNCT
hassl-861	235	17	there	there	PRON
hassl-861	235	18	is	be	VERB
hassl-861	235	19	a	a	DET
hassl-861	235	20	significant	significant	ADJ
hassl-861	235	21	effect	effect	NOUN
hassl-861	235	22	on	on	ADP
hassl-861	235	23	the	the	DET
hassl-861	235	24	relationship	relationship	NOUN
hassl-861	235	25	for	for	ADP
hassl-861	235	26	each	each	DET
hassl-861	235	27	variable	variable	NOUN
hassl-861	235	28	.	.	PUNCT
hassl-861	236	1	based	base	VERB
hassl-861	236	2	on	on	ADP
hassl-861	236	3	the	the	DET
hassl-861	236	4	results	result	NOUN
hassl-861	236	5	of	of	ADP
hassl-861	236	6	the	the	DET
hassl-861	236	7	effect	effect	NOUN
hassl-861	236	8	factor	factor	NOUN
hassl-861	236	9	(	(	PUNCT
hassl-861	236	10	β	β	NOUN
hassl-861	236	11	)	)	PUNCT
hassl-861	236	12	,	,	PUNCT
hassl-861	236	13	customers‟	customers‟	PRON
hassl-861	236	14	trust	trust	VERB
hassl-861	236	15	in	in	ADP
hassl-861	236	16	islamic	islamic	ADJ
hassl-861	236	17	banks	bank	NOUN
hassl-861	236	18	comes	come	VERB
hassl-861	236	19	first	first	ADV
hassl-861	236	20	,	,	PUNCT
hassl-861	236	21	then	then	ADV
hassl-861	236	22	the	the	DET
hassl-861	236	23	quality	quality	NOUN
hassl-861	236	24	of	of	ADP
hassl-861	236	25	perceived	perceive	VERB
hassl-861	236	26	islamic	islamic	ADJ
hassl-861	236	27	banking	banking	NOUN
hassl-861	236	28	services	service	NOUN
hassl-861	236	29	,	,	PUNCT
hassl-861	236	30	and	and	CCONJ
hassl-861	236	31	lastly	lastly	ADV
hassl-861	236	32	,	,	PUNCT
hassl-861	236	33	the	the	DET
hassl-861	236	34	perceived	perceive	VERB
hassl-861	236	35	mental	mental	ADJ
hassl-861	236	36	image	image	NOUN
hassl-861	236	37	of	of	ADP
hassl-861	236	38	islamic	islamic	ADJ
hassl-861	236	39	banks	bank	NOUN
hassl-861	236	40	.	.	PUNCT
hassl-861	237	1	table-7	table-7	NUM
hassl-861	237	2	.	.	PUNCT
hassl-861	238	1	the	the	DET
hassl-861	238	2	explanatory	explanatory	ADJ
hassl-861	238	3	power	power	NOUN
hassl-861	238	4	of	of	ADP
hassl-861	238	5	the	the	DET
hassl-861	238	6	independent	independent	ADJ
hassl-861	238	7	variables	variable	NOUN
hassl-861	238	8	combined	combine	VERB
hassl-861	238	9	.	.	PUNCT
hassl-861	239	1	β	β	PROPN
hassl-861	239	2	standard	standard	ADJ
hassl-861	239	3	error	error	NOUN
hassl-861	239	4	t	t	NOUN
hassl-861	239	5	tubular	tubular	ADJ
hassl-861	239	6	t	t	NOUN
hassl-861	239	7	calculated	calculate	VERB
hassl-861	239	8	t	t	PROPN
hassl-861	239	9	significant	significant	ADJ
hassl-861	239	10	(	(	PUNCT
hassl-861	239	11	*	*	NOUN
hassl-861	239	12	)	)	PUNCT
hassl-861	239	13	independent	independent	ADJ
hassl-861	239	14	variables	variable	NOUN
hassl-861	239	15	combined	combine	VERB
hassl-861	239	16	0.521	0.521	NUM
hassl-861	239	17	0.077	0.077	NUM
hassl-861	239	18	1.8788	1.8788	NUM
hassl-861	239	19	6.825	6.825	NUM
hassl-861	239	20	0.000	0.000	NUM
hassl-861	239	21	quality	quality	NOUN
hassl-861	239	22	of	of	ADP
hassl-861	239	23	islamic	islamic	ADJ
hassl-861	239	24	banking	banking	NOUN
hassl-861	239	25	services	service	NOUN
hassl-861	239	26	0.566	0.566	NUM
hassl-861	239	27	0.052	0.052	NUM
hassl-861	239	28	1.8788	1.8788	NUM
hassl-861	239	29	13.022	13.022	NUM
hassl-861	239	30	0.000	0.000	NUM
hassl-861	239	31	customer	customer	NOUN
hassl-861	239	32	trust	trust	NOUN
hassl-861	239	33	in	in	ADP
hassl-861	239	34	islamic	islamic	ADJ
hassl-861	239	35	banks	bank	NOUN
hassl-861	239	36	0.499	0.499	NUM
hassl-861	239	37	0.071	0.071	NUM
hassl-861	239	38	1.8788	1.8788	NUM
hassl-861	239	39	8.564	8.564	NUM
hassl-861	239	40	0.000	0.000	NUM
hassl-861	239	41	the	the	DET
hassl-861	239	42	image	image	NOUN
hassl-861	239	43	of	of	ADP
hassl-861	239	44	islamic	islamic	ADJ
hassl-861	239	45	banks	bank	NOUN
hassl-861	239	46	f	f	PROPN
hassl-861	239	47	calculated	calculate	VERB
hassl-861	239	48	:	:	PUNCT
hassl-861	239	49	154.478	154.478	NUM
hassl-861	239	50	f	f	NOUN
hassl-861	239	51	tubular	tubular	NOUN
hassl-861	239	52	:	:	PUNCT
hassl-861	239	53	2.78	2.78	NUM
hassl-861	239	54	f	f	NOUN
hassl-861	239	55	significant	significant	ADJ
hassl-861	239	56	(	(	PUNCT
hassl-861	239	57	*	*	NOUN
hassl-861	239	58	)	)	PUNCT
hassl-861	239	59	:	:	PUNCT
hassl-861	239	60	0.000	0.000	NUM
hassl-861	239	61	r2	r2	NOUN
hassl-861	239	62	:	:	PUNCT
hassl-861	239	63	0.590	0.590	NUM
hassl-861	239	64	r	r	NOUN
hassl-861	239	65	:	:	PUNCT
hassl-861	239	66	0.785	0.785	NUM
hassl-861	239	67	the	the	DET
hassl-861	239	68	degree	degree	NOUN
hassl-861	239	69	of	of	ADP
hassl-861	239	70	freedom	freedom	NOUN
hassl-861	239	71	:	:	PUNCT
hassl-861	239	72	375	375	NUM
hassl-861	239	73	note	note	NOUN
hassl-861	239	74	:	:	PUNCT
hassl-861	239	75	*	*	PUNCT
hassl-861	239	76	(	(	PUNCT
hassl-861	239	77	α	α	NOUN
hassl-861	239	78	)	)	PUNCT
hassl-861	239	79	was	be	AUX
hassl-861	239	80	statistically	statistically	ADV
hassl-861	239	81	significant	significant	ADJ
hassl-861	239	82	at	at	ADP
hassl-861	239	83	0.05	0.05	NUM
hassl-861	239	84	.	.	PUNCT
hassl-861	240	1	6	6	NUM
hassl-861	240	2	.	.	X
hassl-861	240	3	conclusion	conclusion	NOUN
hassl-861	240	4	,	,	PUNCT
hassl-861	240	5	recommendations	recommendation	NOUN
hassl-861	240	6	,	,	PUNCT
hassl-861	240	7	and	and	CCONJ
hassl-861	240	8	limitations	limitation	NOUN
hassl-861	240	9	6.1	6.1	NUM
hassl-861	240	10	.	.	PUNCT
hassl-861	241	1	conclusions	conclusion	NOUN
hassl-861	241	2	this	this	DET
hassl-861	241	3	study	study	NOUN
hassl-861	241	4	investigated	investigate	VERB
hassl-861	241	5	the	the	DET
hassl-861	241	6	relationship	relationship	NOUN
hassl-861	241	7	between	between	ADP
hassl-861	241	8	the	the	DET
hassl-861	241	9	independent	independent	ADJ
hassl-861	241	10	variables	variable	NOUN
hassl-861	241	11	of	of	ADP
hassl-861	241	12	perceived	perceive	VERB
hassl-861	241	13	quality	quality	NOUN
hassl-861	241	14	of	of	ADP
hassl-861	241	15	islamic	islamic	ADJ
hassl-861	241	16	banking	banking	NOUN
hassl-861	241	17	services	service	NOUN
hassl-861	241	18	,	,	PUNCT
hassl-861	241	19	corporate	corporate	ADJ
hassl-861	241	20	image	image	NOUN
hassl-861	241	21	,	,	PUNCT
hassl-861	241	22	and	and	CCONJ
hassl-861	241	23	customer	customer	NOUN
hassl-861	241	24	confidence	confidence	NOUN
hassl-861	241	25	in	in	ADP
hassl-861	241	26	islamic	islamic	ADJ
hassl-861	241	27	banks	bank	NOUN
hassl-861	241	28	,	,	PUNCT
hassl-861	241	29	and	and	CCONJ
hassl-861	241	30	the	the	DET
hassl-861	241	31	dependent	dependent	ADJ
hassl-861	241	32	variables	variable	NOUN
hassl-861	241	33	of	of	ADP
hassl-861	241	34	satisfaction	satisfaction	NOUN
hassl-861	241	35	with	with	ADP
hassl-861	241	36	banking	banking	NOUN
hassl-861	241	37	services	service	NOUN
hassl-861	241	38	,	,	PUNCT
hassl-861	241	39	in	in	ADP
hassl-861	241	40	the	the	DET
hassl-861	241	41	islamic	islamic	ADJ
hassl-861	241	42	banks	bank	NOUN
hassl-861	241	43	of	of	ADP
hassl-861	241	44	jordan	jordan	PROPN
hassl-861	241	45	.	.	PUNCT
hassl-861	242	1	the	the	DET
hassl-861	242	2	sample	sample	NOUN
hassl-861	242	3	size	size	NOUN
hassl-861	242	4	of	of	ADP
hassl-861	242	5	186	186	NUM
hassl-861	242	6	customers	customer	NOUN
hassl-861	242	7	was	be	AUX
hassl-861	242	8	found	find	VERB
hassl-861	242	9	to	to	PART
hassl-861	242	10	be	be	AUX
hassl-861	242	11	adequate	adequate	ADJ
hassl-861	242	12	for	for	ADP
hassl-861	242	13	this	this	DET
hassl-861	242	14	study	study	NOUN
hassl-861	242	15	.	.	PUNCT
hassl-861	243	1	,	,	PUNCT
hassl-861	243	2	simple	simple	ADJ
hassl-861	243	3	and	and	CCONJ
hassl-861	243	4	multiple	multiple	ADJ
hassl-861	243	5	linear	linear	ADJ
hassl-861	243	6	regression	regression	NOUN
hassl-861	243	7	methods	method	NOUN
hassl-861	243	8	were	be	AUX
hassl-861	243	9	used	use	VERB
hassl-861	243	10	to	to	PART
hassl-861	243	11	achieve	achieve	VERB
hassl-861	243	12	the	the	DET
hassl-861	243	13	goal	goal	NOUN
hassl-861	243	14	of	of	ADP
hassl-861	243	15	this	this	DET
hassl-861	243	16	paper	paper	NOUN
hassl-861	243	17	.	.	PUNCT
hassl-861	244	1	the	the	DET
hassl-861	244	2	results	result	NOUN
hassl-861	244	3	revealed	reveal	VERB
hassl-861	244	4	that	that	SCONJ
hassl-861	244	5	there	there	PRON
hassl-861	244	6	is	be	VERB
hassl-861	244	7	a	a	DET
hassl-861	244	8	strong	strong	ADJ
hassl-861	244	9	relationship	relationship	NOUN
hassl-861	244	10	between	between	ADP
hassl-861	244	11	the	the	DET
hassl-861	244	12	dimensions	dimension	NOUN
hassl-861	244	13	of	of	ADP
hassl-861	244	14	the	the	DET
hassl-861	244	15	variable	variable	ADJ
hassl-861	244	16	quality	quality	NOUN
hassl-861	244	17	of	of	ADP
hassl-861	244	18	islamic	islamic	ADJ
hassl-861	244	19	banking	banking	NOUN
hassl-861	244	20	services	service	NOUN
hassl-861	244	21	combined	combine	VERB
hassl-861	244	22	with	with	ADP
hassl-861	244	23	the	the	DET
hassl-861	244	24	satisfaction	satisfaction	NOUN
hassl-861	244	25	of	of	ADP
hassl-861	244	26	islamic	islamic	PROPN
hassl-861	244	27	bank	bank	PROPN
hassl-861	244	28	customers	customer	NOUN
hassl-861	244	29	.	.	PUNCT
hassl-861	245	1	the	the	DET
hassl-861	245	2	results	result	NOUN
hassl-861	245	3	of	of	ADP
hassl-861	245	4	the	the	DET
hassl-861	245	5	multiple	multiple	ADJ
hassl-861	245	6	regression	regression	NOUN
hassl-861	245	7	analysis	analysis	NOUN
hassl-861	245	8	showed	show	VERB
hassl-861	245	9	a	a	DET
hassl-861	245	10	strong	strong	ADJ
hassl-861	245	11	correlation	correlation	NOUN
hassl-861	245	12	and	and	CCONJ
hassl-861	245	13	statistically	statistically	ADV
hassl-861	245	14	significant	significant	ADJ
hassl-861	245	15	effect	effect	NOUN
hassl-861	245	16	of	of	ADP
hassl-861	245	17	all	all	DET
hassl-861	245	18	independent	independent	ADJ
hassl-861	245	19	study	study	NOUN
hassl-861	245	20	variables	variable	NOUN
hassl-861	245	21	combined	combine	VERB
hassl-861	245	22	(	(	PUNCT
hassl-861	245	23	islamic	islamic	ADJ
hassl-861	245	24	banking	banking	NOUN
hassl-861	245	25	services	service	NOUN
hassl-861	245	26	quality	quality	NOUN
hassl-861	245	27	,	,	PUNCT
hassl-861	245	28	trust	trust	NOUN
hassl-861	245	29	,	,	PUNCT
hassl-861	245	30	and	and	CCONJ
hassl-861	245	31	institutional	institutional	ADJ
hassl-861	245	32	image	image	NOUN
hassl-861	245	33	)	)	PUNCT
hassl-861	245	34	on	on	ADP
hassl-861	245	35	customer	customer	NOUN
hassl-861	245	36	satisfaction	satisfaction	NOUN
hassl-861	245	37	.	.	PUNCT
hassl-861	246	1	that	that	PRON
hassl-861	246	2	indicates	indicate	VERB
hassl-861	246	3	the	the	DET
hassl-861	246	4	integration	integration	NOUN
hassl-861	246	5	of	of	ADP
hassl-861	246	6	the	the	DET
hassl-861	246	7	study	study	NOUN
hassl-861	246	8	model	model	NOUN
hassl-861	246	9	and	and	CCONJ
hassl-861	246	10	its	its	PRON
hassl-861	246	11	explanatory	explanatory	ADJ
hassl-861	246	12	capacity	capacity	NOUN
hassl-861	246	13	for	for	ADP
hassl-861	246	14	the	the	DET
hassl-861	246	15	satisfaction	satisfaction	NOUN
hassl-861	246	16	of	of	ADP
hassl-861	246	17	customers	customer	NOUN
hassl-861	246	18	in	in	ADP
hassl-861	246	19	islamic	islamic	ADJ
hassl-861	246	20	banks	bank	NOUN
hassl-861	246	21	.	.	PUNCT
hassl-861	247	1	there	there	PRON
hassl-861	247	2	is	be	VERB
hassl-861	247	3	a	a	DET
hassl-861	247	4	statistically	statistically	ADV
hassl-861	247	5	significant	significant	ADJ
hassl-861	247	6	impact	impact	NOUN
hassl-861	247	7	of	of	ADP
hassl-861	247	8	the	the	DET
hassl-861	247	9	image	image	NOUN
hassl-861	247	10	of	of	ADP
hassl-861	247	11	islamic	islamic	ADJ
hassl-861	247	12	banks	bank	NOUN
hassl-861	247	13	on	on	ADP
hassl-861	247	14	customer	customer	NOUN
hassl-861	247	15	satisfaction	satisfaction	NOUN
hassl-861	247	16	with	with	ADP
hassl-861	247	17	the	the	DET
hassl-861	247	18	services	service	NOUN
hassl-861	247	19	of	of	ADP
hassl-861	247	20	these	these	DET
hassl-861	247	21	banks	bank	NOUN
hassl-861	247	22	.	.	PUNCT
hassl-861	248	1	given	give	VERB
hassl-861	248	2	the	the	DET
hassl-861	248	3	role	role	NOUN
hassl-861	248	4	of	of	ADP
hassl-861	248	5	each	each	PRON
hassl-861	248	6	of	of	ADP
hassl-861	248	7	these	these	DET
hassl-861	248	8	dimensions	dimension	NOUN
hassl-861	248	9	within	within	ADP
hassl-861	248	10	the	the	DET
hassl-861	248	11	multiple	multiple	ADJ
hassl-861	248	12	regression	regression	NOUN
hassl-861	248	13	models	model	NOUN
hassl-861	248	14	,	,	PUNCT
hassl-861	248	15	the	the	DET
hassl-861	248	16	results	result	NOUN
hassl-861	248	17	of	of	ADP
hassl-861	248	18	the	the	DET
hassl-861	248	19	statistical	statistical	ADJ
hassl-861	248	20	analysis	analysis	NOUN
hassl-861	248	21	showed	show	VERB
hassl-861	248	22	the	the	DET
hassl-861	248	23	following	following	NOUN
hassl-861	248	24	:	:	PUNCT
hassl-861	248	25			NOUN
hassl-861	248	26	there	there	PRON
hassl-861	248	27	is	be	VERB
hassl-861	248	28	a	a	DET
hassl-861	248	29	statistically	statistically	ADV
hassl-861	248	30	significant	significant	ADJ
hassl-861	248	31	impact	impact	NOUN
hassl-861	248	32	on	on	ADP
hassl-861	248	33	both	both	DET
hassl-861	248	34	reliability	reliability	NOUN
hassl-861	248	35	and	and	CCONJ
hassl-861	248	36	guarantee	guarantee	NOUN
hassl-861	248	37	in	in	ADP
hassl-861	248	38	customer	customer	NOUN
hassl-861	248	39	satisfaction	satisfaction	NOUN
hassl-861	248	40	with	with	ADP
hassl-861	248	41	islamic	islamic	ADJ
hassl-861	248	42	banking	banking	NOUN
hassl-861	248	43	services	service	NOUN
hassl-861	248	44	.	.	PUNCT
hassl-861	249	1	the	the	DET
hassl-861	249	2	results	result	NOUN
hassl-861	249	3	revealed	reveal	VERB
hassl-861	249	4	that	that	SCONJ
hassl-861	249	5	there	there	PRON
hassl-861	249	6	is	be	VERB
hassl-861	249	7	not	not	PART
hassl-861	249	8	a	a	DET
hassl-861	249	9	statistically	statistically	ADV
hassl-861	249	10	significant	significant	ADJ
hassl-861	249	11	impact	impact	NOUN
hassl-861	249	12	on	on	ADP
hassl-861	249	13	the	the	DET
hassl-861	249	14	relationship	relationship	NOUN
hassl-861	249	15	of	of	ADP
hassl-861	249	16	tangibility	tangibility	NOUN
hassl-861	249	17	,	,	PUNCT
hassl-861	249	18	response	response	NOUN
hassl-861	249	19	,	,	PUNCT
hassl-861	249	20	or	or	CCONJ
hassl-861	249	21	empathy	empathy	NOUN
hassl-861	249	22	with	with	ADP
hassl-861	249	23	the	the	DET
hassl-861	249	24	customer	customer	NOUN
hassl-861	249	25	satisfaction	satisfaction	NOUN
hassl-861	249	26	for	for	ADP
hassl-861	249	27	islamic	islamic	ADJ
hassl-861	249	28	banking	banking	NOUN
hassl-861	249	29	services	service	NOUN
hassl-861	249	30	.	.	PUNCT
hassl-861	250	1			X
hassl-861	251	1	the	the	DET
hassl-861	251	2	results	result	NOUN
hassl-861	251	3	of	of	ADP
hassl-861	251	4	the	the	DET
hassl-861	251	5	simple	simple	ADJ
hassl-861	251	6	linear	linear	ADJ
hassl-861	251	7	regression	regression	NOUN
hassl-861	251	8	analysis	analysis	NOUN
hassl-861	251	9	showed	show	VERB
hassl-861	251	10	a	a	DET
hassl-861	251	11	significant	significant	ADJ
hassl-861	251	12	effect	effect	NOUN
hassl-861	251	13	of	of	ADP
hassl-861	251	14	the	the	DET
hassl-861	251	15	confidence	confidence	NOUN
hassl-861	251	16	of	of	ADP
hassl-861	251	17	customers	customer	NOUN
hassl-861	251	18	in	in	ADP
hassl-861	251	19	islamic	islamic	ADJ
hassl-861	251	20	banking	banking	NOUN
hassl-861	251	21	services	service	NOUN
hassl-861	251	22	on	on	ADP
hassl-861	251	23	their	their	PRON
hassl-861	251	24	satisfaction	satisfaction	NOUN
hassl-861	251	25	with	with	ADP
hassl-861	251	26	those	those	DET
hassl-861	251	27	services	service	NOUN
hassl-861	251	28	,	,	PUNCT
hassl-861	251	29	in	in	ADP
hassl-861	251	30	addition	addition	NOUN
hassl-861	251	31	to	to	ADP
hassl-861	251	32	a	a	DET
hassl-861	251	33	strong	strong	ADJ
hassl-861	251	34	positive	positive	ADJ
hassl-861	251	35	correlation	correlation	NOUN
hassl-861	251	36	between	between	ADP
hassl-861	251	37	the	the	DET
hassl-861	251	38	two	two	NUM
hassl-861	251	39	variables	variable	NOUN
hassl-861	251	40	.	.	PUNCT
hassl-861	252	1	that	that	PRON
hassl-861	252	2	indicates	indicate	VERB
hassl-861	252	3	that	that	SCONJ
hassl-861	252	4	the	the	DET
hassl-861	252	5	confidence	confidence	NOUN
hassl-861	252	6	factor	factor	NOUN
hassl-861	252	7	increases	increase	VERB
hassl-861	252	8	positive	positive	ADJ
hassl-861	252	9	sentiment	sentiment	NOUN
hassl-861	252	10	towards	towards	ADP
hassl-861	252	11	banking	banking	NOUN
hassl-861	252	12	and	and	CCONJ
hassl-861	252	13	helps	help	VERB
hassl-861	252	14	in	in	ADP
hassl-861	252	15	the	the	DET
hassl-861	252	16	positive	positive	ADJ
hassl-861	252	17	evaluation	evaluation	NOUN
hassl-861	252	18	of	of	ADP
hassl-861	252	19	the	the	DET
hassl-861	252	20	service	service	NOUN
hassl-861	252	21	and	and	CCONJ
hassl-861	252	22	its	its	PRON
hassl-861	252	23	actual	actual	ADJ
hassl-861	252	24	performance	performance	NOUN
hassl-861	252	25	.	.	PUNCT
hassl-861	253	1	customers	customer	NOUN
hassl-861	253	2	are	be	AUX
hassl-861	253	3	simultaneously	simultaneously	ADV
hassl-861	253	4	sensitive	sensitive	ADJ
hassl-861	253	5	to	to	ADP
hassl-861	253	6	the	the	DET
hassl-861	253	7	differences	difference	NOUN
hassl-861	253	8	that	that	PRON
hassl-861	253	9	appear	appear	VERB
hassl-861	253	10	when	when	SCONJ
hassl-861	253	11	comparing	compare	VERB
hassl-861	253	12	service	service	NOUN
hassl-861	253	13	delivery	delivery	NOUN
hassl-861	253	14	to	to	ADP
hassl-861	253	15	what	what	PRON
hassl-861	253	16	they	they	PRON
hassl-861	253	17	expected	expect	VERB
hassl-861	253	18	.	.	PUNCT
hassl-861	254	1	6.2	6.2	NUM
hassl-861	254	2	.	.	PUNCT
hassl-861	254	3	recommendations	recommendation	NOUN
hassl-861	254	4			NOUN
hassl-861	255	1	there	there	PRON
hassl-861	255	2	is	be	VERB
hassl-861	255	3	a	a	DET
hassl-861	255	4	need	need	NOUN
hassl-861	255	5	to	to	PART
hassl-861	255	6	pay	pay	VERB
hassl-861	255	7	attention	attention	NOUN
hassl-861	255	8	to	to	ADP
hassl-861	255	9	the	the	DET
hassl-861	255	10	islamic	islamic	ADJ
hassl-861	255	11	banking	banking	NOUN
hassl-861	255	12	services	service	NOUN
hassl-861	255	13	in	in	ADP
hassl-861	255	14	the	the	DET
hassl-861	255	15	areas	area	NOUN
hassl-861	255	16	of	of	ADP
hassl-861	255	17	quality	quality	NOUN
hassl-861	255	18	,	,	PUNCT
hassl-861	255	19	corporate	corporate	ADJ
hassl-861	255	20	image	image	NOUN
hassl-861	255	21	,	,	PUNCT
hassl-861	255	22	and	and	CCONJ
hassl-861	255	23	customer	customer	NOUN
hassl-861	255	24	confidence	confidence	NOUN
hassl-861	255	25	,	,	PUNCT
hassl-861	255	26	as	as	SCONJ
hassl-861	255	27	confirmed	confirm	VERB
hassl-861	255	28	by	by	ADP
hassl-861	255	29	the	the	DET
hassl-861	255	30	study	study	NOUN
hassl-861	255	31	.	.	PUNCT
hassl-861	256	1			X
hassl-861	256	2	there	there	PRON
hassl-861	256	3	is	be	VERB
hassl-861	256	4	a	a	DET
hassl-861	256	5	need	need	NOUN
hassl-861	256	6	for	for	SCONJ
hassl-861	256	7	islamic	islamic	ADJ
hassl-861	256	8	banks	bank	NOUN
hassl-861	256	9	to	to	PART
hassl-861	256	10	improve	improve	VERB
hassl-861	256	11	their	their	PRON
hassl-861	256	12	quality	quality	NOUN
hassl-861	256	13	levels	level	NOUN
hassl-861	256	14	of	of	ADP
hassl-861	256	15	services	service	NOUN
hassl-861	256	16	offered	offer	VERB
hassl-861	256	17	in	in	ADP
hassl-861	256	18	the	the	DET
hassl-861	256	19	areas	area	NOUN
hassl-861	256	20	of	of	ADP
hassl-861	256	21	tangibility	tangibility	NOUN
hassl-861	256	22	,	,	PUNCT
hassl-861	256	23	reliability	reliability	NOUN
hassl-861	256	24	,	,	PUNCT
hassl-861	256	25	difficulty	difficulty	NOUN
hassl-861	256	26	,	,	PUNCT
hassl-861	256	27	convenience	convenience	NOUN
hassl-861	256	28	,	,	PUNCT
hassl-861	256	29	and	and	CCONJ
hassl-861	256	30	empathy	empathy	NOUN
hassl-861	256	31	.	.	PUNCT
hassl-861	257	1	humanities	humanity	NOUN
hassl-861	257	2	and	and	CCONJ
hassl-861	257	3	social	social	ADJ
hassl-861	257	4	sciences	science	NOUN
hassl-861	257	5	letters	letter	NOUN
hassl-861	257	6	,	,	PUNCT
hassl-861	257	7	2020	2020	NUM
hassl-861	257	8	,	,	PUNCT
hassl-861	257	9	8(3	8(3	NUM
hassl-861	257	10	):	):	PUNCT
hassl-861	257	11	310	310	NUM
hassl-861	257	12	-	-	SYM
hassl-861	257	13	322	322	NUM
hassl-861	257	14	320	320	NUM
hassl-861	257	15	©	©	PROPN
hassl-861	257	16	2020	2020	NUM
hassl-861	257	17	conscientia	conscientia	PROPN
hassl-861	257	18	beam	beam	PROPN
hassl-861	257	19	.	.	PUNCT
hassl-861	258	1	all	all	DET
hassl-861	258	2	rights	right	NOUN
hassl-861	258	3	reserved	reserve	VERB
hassl-861	258	4	.	.	PUNCT
hassl-861	259	1			X
hassl-861	260	1	islamic	islamic	ADJ
hassl-861	260	2	banks	bank	NOUN
hassl-861	260	3	need	need	VERB
hassl-861	260	4	to	to	PART
hassl-861	260	5	pay	pay	VERB
hassl-861	260	6	attention	attention	NOUN
hassl-861	260	7	to	to	ADP
hassl-861	260	8	customer	customer	NOUN
hassl-861	260	9	satisfaction	satisfaction	NOUN
hassl-861	260	10	because	because	SCONJ
hassl-861	260	11	it	it	PRON
hassl-861	260	12	provides	provide	VERB
hassl-861	260	13	a	a	DET
hassl-861	260	14	comprehensive	comprehensive	ADJ
hassl-861	260	15	assessment	assessment	NOUN
hassl-861	260	16	of	of	ADP
hassl-861	260	17	their	their	PRON
hassl-861	260	18	services	service	NOUN
hassl-861	260	19	and	and	CCONJ
hassl-861	260	20	the	the	DET
hassl-861	260	21	orientations	orientation	NOUN
hassl-861	260	22	of	of	ADP
hassl-861	260	23	the	the	DET
hassl-861	260	24	bank	bank	NOUN
hassl-861	260	25	from	from	ADP
hassl-861	260	26	the	the	DET
hassl-861	260	27	perspective	perspective	NOUN
hassl-861	260	28	of	of	ADP
hassl-861	260	29	their	their	PRON
hassl-861	260	30	customers	customer	NOUN
hassl-861	260	31	.	.	PUNCT
hassl-861	261	1			X
hassl-861	262	1	islamic	islamic	ADJ
hassl-861	262	2	banks	bank	NOUN
hassl-861	262	3	must	must	AUX
hassl-861	262	4	adhere	adhere	VERB
hassl-861	262	5	strictly	strictly	ADV
hassl-861	262	6	to	to	ADP
hassl-861	262	7	the	the	DET
hassl-861	262	8	provisions	provision	NOUN
hassl-861	262	9	of	of	ADP
hassl-861	262	10	islamic	islamic	PROPN
hassl-861	262	11	sharia	sharia	PROPN
hassl-861	262	12	concerning	concern	VERB
hassl-861	262	13	their	their	PRON
hassl-861	262	14	banking	banking	NOUN
hassl-861	262	15	products	product	NOUN
hassl-861	262	16	,	,	PUNCT
hassl-861	262	17	management	management	NOUN
hassl-861	262	18	practices	practice	NOUN
hassl-861	262	19	,	,	PUNCT
hassl-861	262	20	and	and	CCONJ
hassl-861	262	21	operations	operation	NOUN
hassl-861	262	22	.	.	PUNCT
hassl-861	263	1	this	this	PRON
hassl-861	263	2	is	be	AUX
hassl-861	263	3	essential	essential	ADJ
hassl-861	263	4	in	in	ADP
hassl-861	263	5	maintaining	maintain	VERB
hassl-861	263	6	the	the	DET
hassl-861	263	7	confidence	confidence	NOUN
hassl-861	263	8	and	and	CCONJ
hassl-861	263	9	positive	positive	ADJ
hassl-861	263	10	expectations	expectation	NOUN
hassl-861	263	11	of	of	ADP
hassl-861	263	12	customers	customer	NOUN
hassl-861	263	13	.	.	PUNCT
hassl-861	264	1			X
hassl-861	265	1	islamic	islamic	ADJ
hassl-861	265	2	banks	bank	NOUN
hassl-861	265	3	should	should	AUX
hassl-861	265	4	develop	develop	VERB
hassl-861	265	5	their	their	PRON
hassl-861	265	6	products	product	NOUN
hassl-861	265	7	and	and	CCONJ
hassl-861	265	8	services	service	NOUN
hassl-861	265	9	commensurate	commensurate	ADJ
hassl-861	265	10	with	with	ADP
hassl-861	265	11	international	international	ADJ
hassl-861	265	12	banking	banking	NOUN
hassl-861	265	13	services	service	NOUN
hassl-861	265	14	.	.	PUNCT
hassl-861	266	1			X
hassl-861	267	1	islamic	islamic	ADJ
hassl-861	267	2	banks	bank	NOUN
hassl-861	267	3	should	should	AUX
hassl-861	267	4	conduct	conduct	VERB
hassl-861	267	5	further	further	ADJ
hassl-861	267	6	research	research	NOUN
hassl-861	267	7	and	and	CCONJ
hassl-861	267	8	studies	study	NOUN
hassl-861	267	9	in	in	ADP
hassl-861	267	10	the	the	DET
hassl-861	267	11	field	field	NOUN
hassl-861	267	12	of	of	ADP
hassl-861	267	13	marketing	market	VERB
hassl-861	267	14	islamic	islamic	ADJ
hassl-861	267	15	banking	banking	NOUN
hassl-861	267	16	services	service	NOUN
hassl-861	267	17	.	.	PUNCT
hassl-861	268	1			PRON
hassl-861	268	2	they	they	PRON
hassl-861	268	3	intensify	intensify	VERB
hassl-861	268	4	research	research	NOUN
hassl-861	268	5	and	and	CCONJ
hassl-861	268	6	marketing	marketing	NOUN
hassl-861	268	7	efforts	effort	NOUN
hassl-861	268	8	to	to	PART
hassl-861	268	9	promote	promote	VERB
hassl-861	268	10	the	the	DET
hassl-861	268	11	idea	idea	NOUN
hassl-861	268	12	of	of	ADP
hassl-861	268	13	islamic	islamic	ADJ
hassl-861	268	14	banks	bank	NOUN
hassl-861	268	15	.	.	PUNCT
hassl-861	269	1			PUNCT
hassl-861	269	2	finally	finally	ADV
hassl-861	269	3	,	,	PUNCT
hassl-861	269	4	they	they	PRON
hassl-861	269	5	should	should	AUX
hassl-861	269	6	work	work	VERB
hassl-861	269	7	to	to	PART
hassl-861	269	8	improve	improve	VERB
hassl-861	269	9	bank	bank	PROPN
hassl-861	269	10	employees‟	employees‟	PRON
hassl-861	269	11	levels	level	NOUN
hassl-861	269	12	of	of	ADP
hassl-861	269	13	response	response	NOUN
hassl-861	269	14	,	,	PUNCT
hassl-861	269	15	interest	interest	NOUN
hassl-861	269	16	,	,	PUNCT
hassl-861	269	17	and	and	CCONJ
hassl-861	269	18	empathy	empathy	NOUN
hassl-861	269	19	by	by	ADP
hassl-861	269	20	providing	provide	VERB
hassl-861	269	21	training	training	NOUN
hassl-861	269	22	in	in	ADP
hassl-861	269	23	islamic	islamic	ADJ
hassl-861	269	24	banking	banking	NOUN
hassl-861	269	25	services	service	NOUN
hassl-861	269	26	and	and	CCONJ
hassl-861	269	27	educating	educate	VERB
hassl-861	269	28	them	they	PRON
hassl-861	269	29	to	to	PART
hassl-861	269	30	meet	meet	VERB
hassl-861	269	31	customers‟	customers‟	NOUN
hassl-861	269	32	demands	demand	NOUN
hassl-861	269	33	or	or	CCONJ
hassl-861	269	34	expectations	expectation	NOUN
hassl-861	269	35	better	well	ADV
hassl-861	269	36	or	or	CCONJ
hassl-861	269	37	to	to	PART
hassl-861	269	38	provide	provide	VERB
hassl-861	269	39	better	well	ADJ
hassl-861	269	40	customer	customer	NOUN
hassl-861	269	41	service	service	NOUN
hassl-861	269	42	.	.	PUNCT
hassl-861	270	1	6.3	6.3	NUM
hassl-861	270	2	.	.	PUNCT
hassl-861	270	3	limitations	limitation	NOUN
hassl-861	270	4			PRON
hassl-861	271	1	the	the	DET
hassl-861	271	2	sample	sample	NOUN
hassl-861	271	3	of	of	ADP
hassl-861	271	4	this	this	DET
hassl-861	271	5	paper	paper	NOUN
hassl-861	271	6	does	do	AUX
hassl-861	271	7	not	not	PART
hassl-861	271	8	cover	cover	VERB
hassl-861	271	9	the	the	DET
hassl-861	271	10	total	total	ADJ
hassl-861	271	11	number	number	NOUN
hassl-861	271	12	of	of	ADP
hassl-861	271	13	customers	customer	NOUN
hassl-861	271	14	of	of	ADP
hassl-861	271	15	islamic	islamic	ADJ
hassl-861	271	16	banks	bank	NOUN
hassl-861	271	17	in	in	ADP
hassl-861	271	18	jordan	jordan	PROPN
hassl-861	271	19	.	.	PUNCT
hassl-861	272	1			PUNCT
hassl-861	273	1	the	the	DET
hassl-861	273	2	study	study	NOUN
hassl-861	273	3	sample	sample	NOUN
hassl-861	273	4	is	be	AUX
hassl-861	273	5	limited	limit	VERB
hassl-861	273	6	to	to	ADP
hassl-861	273	7	jordanian	jordanian	ADJ
hassl-861	273	8	respondents	respondent	NOUN
hassl-861	273	9	or	or	CCONJ
hassl-861	273	10	respondents	respondent	NOUN
hassl-861	273	11	living	live	VERB
hassl-861	273	12	in	in	ADP
hassl-861	273	13	jordan	jordan	PROPN
hassl-861	273	14	.	.	PUNCT
hassl-861	274	1	a	a	DET
hassl-861	274	2	more	more	ADV
hassl-861	274	3	comprehensive	comprehensive	ADJ
hassl-861	274	4	study	study	NOUN
hassl-861	274	5	could	could	AUX
hassl-861	274	6	be	be	AUX
hassl-861	274	7	expanded	expand	VERB
hassl-861	274	8	to	to	PART
hassl-861	274	9	include	include	VERB
hassl-861	274	10	residents	resident	NOUN
hassl-861	274	11	of	of	ADP
hassl-861	274	12	other	other	ADJ
hassl-861	274	13	arab	arab	ADJ
hassl-861	274	14	countries	country	NOUN
hassl-861	274	15	.	.	PUNCT
hassl-861	275	1			PUNCT
hassl-861	275	2	the	the	DET
hassl-861	275	3	study	study	NOUN
hassl-861	275	4	did	do	AUX
hassl-861	275	5	not	not	PART
hassl-861	275	6	take	take	VERB
hassl-861	275	7	into	into	ADP
hassl-861	275	8	account	account	NOUN
hassl-861	275	9	all	all	DET
hassl-861	275	10	the	the	DET
hassl-861	275	11	factors	factor	NOUN
hassl-861	275	12	that	that	PRON
hassl-861	275	13	affect	affect	VERB
hassl-861	275	14	customer	customer	NOUN
hassl-861	275	15	satisfaction	satisfaction	NOUN
hassl-861	275	16	and	and	CCONJ
hassl-861	275	17	there	there	PRON
hassl-861	275	18	may	may	AUX
hassl-861	275	19	be	be	AUX
hassl-861	275	20	others	other	NOUN
hassl-861	275	21	which	which	PRON
hassl-861	275	22	must	must	AUX
hassl-861	275	23	be	be	AUX
hassl-861	275	24	taken	take	VERB
hassl-861	275	25	into	into	ADP
hassl-861	275	26	account	account	NOUN
hassl-861	275	27	such	such	ADJ
hassl-861	275	28	as	as	ADP
hassl-861	275	29	,	,	PUNCT
hassl-861	275	30	the	the	DET
hassl-861	275	31	employees	employee	NOUN
hassl-861	275	32	'	'	PART
hassl-861	275	33	behavior	behavior	NOUN
hassl-861	275	34	in	in	ADP
hassl-861	275	35	the	the	DET
hassl-861	275	36	bank	bank	NOUN
hassl-861	275	37	,	,	PUNCT
hassl-861	275	38	building	build	VERB
hassl-861	275	39	relationships	relationship	NOUN
hassl-861	275	40	with	with	ADP
hassl-861	275	41	bank	bank	NOUN
hassl-861	275	42	customers	customer	NOUN
hassl-861	275	43	,	,	PUNCT
hassl-861	275	44	building	build	VERB
hassl-861	275	45	design	design	NOUN
hassl-861	275	46	of	of	ADP
hassl-861	275	47	the	the	DET
hassl-861	275	48	bank	bank	NOUN
hassl-861	275	49	,	,	PUNCT
hassl-861	275	50	frequent	frequent	ADJ
hassl-861	275	51	advertising	advertising	NOUN
hassl-861	275	52	,	,	PUNCT
hassl-861	275	53	the	the	DET
hassl-861	275	54	age	age	NOUN
hassl-861	275	55	and	and	CCONJ
hassl-861	275	56	size	size	NOUN
hassl-861	275	57	of	of	ADP
hassl-861	275	58	the	the	DET
hassl-861	275	59	bank	bank	NOUN
hassl-861	275	60	's	's	PART
hassl-861	275	61	in	in	ADP
hassl-861	275	62	the	the	DET
hassl-861	275	63	market	market	NOUN
hassl-861	275	64	,	,	PUNCT
hassl-861	275	65	and	and	CCONJ
hassl-861	275	66	the	the	DET
hassl-861	275	67	advanced	advanced	ADJ
hassl-861	275	68	technologies	technology	NOUN
hassl-861	275	69	used	use	VERB
hassl-861	275	70	.	.	PUNCT
hassl-861	276	1	funding	funding	NOUN
hassl-861	276	2	:	:	PUNCT
hassl-861	276	3	this	this	DET
hassl-861	276	4	study	study	NOUN
hassl-861	276	5	received	receive	VERB
hassl-861	276	6	no	no	DET
hassl-861	276	7	specific	specific	ADJ
hassl-861	276	8	financial	financial	ADJ
hassl-861	276	9	support	support	NOUN
hassl-861	276	10	.	.	PUNCT
hassl-861	277	1	competing	compete	VERB
hassl-861	277	2	interests	interest	NOUN
hassl-861	277	3	:	:	PUNCT
hassl-861	277	4	the	the	DET
hassl-861	277	5	authors	author	NOUN
hassl-861	277	6	declare	declare	VERB
hassl-861	277	7	that	that	SCONJ
hassl-861	277	8	they	they	PRON
hassl-861	277	9	have	have	VERB
hassl-861	277	10	no	no	DET
hassl-861	277	11	competing	compete	VERB
hassl-861	277	12	interests	interest	NOUN
hassl-861	277	13	.	.	PUNCT
hassl-861	278	1	acknowledgement	acknowledgement	NOUN
hassl-861	278	2	:	:	PUNCT
hassl-861	278	3	both	both	DET
hassl-861	278	4	authors	author	NOUN
hassl-861	278	5	contributed	contribute	VERB
hassl-861	278	6	equally	equally	ADV
hassl-861	278	7	to	to	ADP
hassl-861	278	8	the	the	DET
hassl-861	278	9	conception	conception	NOUN
hassl-861	278	10	and	and	CCONJ
hassl-861	278	11	design	design	NOUN
hassl-861	278	12	of	of	ADP
hassl-861	278	13	the	the	DET
hassl-861	278	14	study	study	NOUN
hassl-861	278	15	.	.	PUNCT
hassl-861	279	1	references	reference	NOUN
hassl-861	279	2	adeniji	adeniji	PROPN
hassl-861	279	3	,	,	PUNCT
hassl-861	279	4	a.	a.	NOUN
hassl-861	279	5	a.	a.	PROPN
hassl-861	279	6	,	,	PUNCT
hassl-861	279	7	osibanjo	osibanjo	PROPN
hassl-861	279	8	,	,	PUNCT
hassl-861	279	9	a.	a.	NOUN
hassl-861	279	10	,	,	PUNCT
hassl-861	279	11	o.	o.	PROPN
hassl-861	279	12	,	,	PUNCT
hassl-861	279	13	abiodun	abiodun	PROPN
hassl-861	279	14	,	,	PUNCT
hassl-861	279	15	j.	j.	PROPN
hassl-861	279	16	,	,	PUNCT
hassl-861	279	17	&	&	CCONJ
hassl-861	279	18	oni	oni	PROPN
hassl-861	279	19	-	-	PUNCT
hassl-861	279	20	ojo	ojo	NOUN
hassl-861	279	21	,	,	PUNCT
hassl-861	279	22	e.	e.	PROPN
hassl-861	279	23	e.	e.	PROPN
hassl-861	279	24	(	(	PUNCT
hassl-861	279	25	2015	2015	NUM
hassl-861	279	26	)	)	PUNCT
hassl-861	279	27	.	.	PUNCT
hassl-861	280	1	corporate	corporate	ADJ
hassl-861	280	2	image	image	NOUN
hassl-861	280	3	:	:	PUNCT
hassl-861	280	4	a	a	DET
hassl-861	280	5	strategy	strategy	NOUN
hassl-861	280	6	for	for	ADP
hassl-861	280	7	enhancing	enhance	VERB
hassl-861	280	8	customer	customer	NOUN
hassl-861	280	9	loyalty	loyalty	NOUN
hassl-861	280	10	and	and	CCONJ
hassl-861	280	11	profitability	profitability	NOUN
hassl-861	280	12	.	.	PUNCT
hassl-861	281	1	journal	journal	NOUN
hassl-861	281	2	of	of	ADP
hassl-861	281	3	south	south	ADJ
hassl-861	281	4	african	african	ADJ
hassl-861	281	5	business	business	NOUN
hassl-861	281	6	research	research	NOUN
hassl-861	281	7	,	,	PUNCT
hassl-861	281	8	2015	2015	NUM
hassl-861	281	9	,	,	PUNCT
hassl-861	281	10	1-12.available	1-12.available	NUM
hassl-861	281	11	at	at	ADP
hassl-861	281	12	:	:	PUNCT
hassl-861	281	13	10.5171/2015.259483	10.5171/2015.259483	NUM
hassl-861	281	14	.	.	PUNCT
hassl-861	282	1	ahmad	ahmad	PROPN
hassl-861	282	2	,	,	PUNCT
hassl-861	282	3	s.	s.	PROPN
hassl-861	282	4	,	,	PUNCT
hassl-861	282	5	m.	m.	NOUN
hassl-861	282	6	(	(	PUNCT
hassl-861	282	7	2014	2014	NUM
hassl-861	282	8	)	)	PUNCT
hassl-861	282	9	.	.	PUNCT
hassl-861	283	1	islamic	islamic	ADJ
hassl-861	283	2	banking	banking	NOUN
hassl-861	283	3	system	system	NOUN
hassl-861	283	4	afghanistan	afghanistan	PROPN
hassl-861	283	5	:	:	PUNCT
hassl-861	283	6	03	03	NUM
hassl-861	283	7	june	june	PROPN
hassl-861	283	8	2014	2014	NUM
hassl-861	283	9	.	.	PUNCT
hassl-861	284	1	paper	paper	NOUN
hassl-861	284	2	presented	present	VERB
hassl-861	284	3	at	at	ADP
hassl-861	284	4	the	the	DET
hassl-861	284	5	10th	10th	ADJ
hassl-861	284	6	international	international	ADJ
hassl-861	284	7	academic	academic	ADJ
hassl-861	284	8	conference	conference	NOUN
hassl-861	284	9	,	,	PUNCT
hassl-861	284	10	vienna	vienna	NOUN
hassl-861	284	11	isbn	isbn	PROPN
hassl-861	284	12	978	978	NUM
hassl-861	284	13	-	-	SYM
hassl-861	284	14	80	80	NUM
hassl-861	284	15	-	-	PUNCT
hassl-861	284	16	87927	87927	NUM
hassl-861	284	17	-	-	PUNCT
hassl-861	284	18	02	02	NUM
hassl-861	284	19	-	-	PUNCT
hassl-861	284	20	1	1	NUM
hassl-861	284	21	,	,	PUNCT
hassl-861	284	22	iises	iis	NOUN
hassl-861	284	23	.	.	PUNCT
hassl-861	285	1	al	al	PROPN
hassl-861	285	2	foqahaa	foqahaa	PROPN
hassl-861	285	3	,	,	PUNCT
hassl-861	285	4	s.	s.	PROPN
hassl-861	285	5	a.	a.	PROPN
hassl-861	285	6	(	(	PUNCT
hassl-861	285	7	2012	2012	NUM
hassl-861	285	8	)	)	PUNCT
hassl-861	285	9	.	.	PUNCT
hassl-861	286	1	factors	factor	NOUN
hassl-861	286	2	affecting	affect	VERB
hassl-861	286	3	customers	customer	NOUN
hassl-861	286	4	satisfaction	satisfaction	NOUN
hassl-861	286	5	with	with	ADP
hassl-861	286	6	islamic	islamic	ADJ
hassl-861	286	7	banking	banking	NOUN
hassl-861	286	8	services	service	NOUN
hassl-861	286	9	in	in	ADP
hassl-861	286	10	palestine	palestine	PROPN
hassl-861	286	11	.	.	PUNCT
hassl-861	287	1	jordan	jordan	PROPN
hassl-861	287	2	journal	journal	PROPN
hassl-861	287	3	of	of	ADP
hassl-861	287	4	business	business	PROPN
hassl-861	287	5	administration	administration	PROPN
hassl-861	287	6	,	,	PUNCT
hassl-861	287	7	8(2	8(2	NUM
hassl-861	287	8	)	)	PUNCT
hassl-861	287	9	,	,	PUNCT
hassl-861	287	10	236263	236263	NUM
hassl-861	287	11	.	.	PUNCT
hassl-861	288	1	al	al	PROPN
hassl-861	288	2	hakim	hakim	PROPN
hassl-861	288	3	,	,	PUNCT
hassl-861	288	4	z.	z.	PROPN
hassl-861	288	5	t.	t.	PROPN
hassl-861	288	6	,	,	PUNCT
hassl-861	288	7	&	&	CCONJ
hassl-861	288	8	maamari	maamari	PROPN
hassl-861	288	9	,	,	PUNCT
hassl-861	288	10	b.	b.	PROPN
hassl-861	288	11	e.	e.	PROPN
hassl-861	288	12	(	(	PUNCT
hassl-861	288	13	2017	2017	NUM
hassl-861	288	14	)	)	PUNCT
hassl-861	288	15	.	.	PUNCT
hassl-861	289	1	measuring	measure	VERB
hassl-861	289	2	perceived	perceive	VERB
hassl-861	289	3	service	service	NOUN
hassl-861	289	4	quality	quality	NOUN
hassl-861	289	5	and	and	CCONJ
hassl-861	289	6	customer	customer	NOUN
hassl-861	289	7	satisfaction	satisfaction	NOUN
hassl-861	289	8	for	for	ADP
hassl-861	289	9	service	service	NOUN
hassl-861	289	10	managers	manager	NOUN
hassl-861	289	11	:	:	PUNCT
hassl-861	289	12	the	the	DET
hassl-861	289	13	case	case	NOUN
hassl-861	289	14	of	of	ADP
hassl-861	289	15	the	the	DET
hassl-861	289	16	lebanese	lebanese	ADJ
hassl-861	289	17	retail	retail	ADJ
hassl-861	289	18	banking	banking	NOUN
hassl-861	289	19	industry	industry	NOUN
hassl-861	289	20	.	.	PUNCT
hassl-861	290	1	e	e	X
hassl-861	290	2	-	-	NOUN
hassl-861	290	3	service	service	ADJ
hassl-861	290	4	journal	journal	NOUN
hassl-861	290	5	,	,	PUNCT
hassl-861	290	6	10(2	10(2	NUM
hassl-861	290	7	)	)	PUNCT
hassl-861	290	8	,	,	PUNCT
hassl-861	290	9	23-44.available	23-44.available	ADJ
hassl-861	290	10	at	at	ADP
hassl-861	290	11	:	:	PUNCT
hassl-861	290	12	https://doi.org/10.2979/eservicej.10.2.02	https://doi.org/10.2979/eservicej.10.2.02	PROPN
hassl-861	290	13	.	.	PUNCT
hassl-861	291	1	ashraf	ashraf	PROPN
hassl-861	291	2	,	,	PUNCT
hassl-861	291	3	s.	s.	PROPN
hassl-861	291	4	,	,	PUNCT
hassl-861	291	5	&	&	CCONJ
hassl-861	291	6	robson	robson	PROPN
hassl-861	291	7	,	,	PUNCT
hassl-861	291	8	j.	j.	PROPN
hassl-861	291	9	(	(	PUNCT
hassl-861	291	10	2015	2015	NUM
hassl-861	291	11	)	)	PUNCT
hassl-861	291	12	.	.	PUNCT
hassl-861	292	1	consumer	consumer	NOUN
hassl-861	292	2	trust	trust	NOUN
hassl-861	292	3	and	and	CCONJ
hassl-861	292	4	confidence	confidence	NOUN
hassl-861	292	5	in	in	ADP
hassl-861	292	6	the	the	DET
hassl-861	292	7	compliance	compliance	NOUN
hassl-861	292	8	of	of	ADP
hassl-861	292	9	islamic	islamic	ADJ
hassl-861	292	10	banks	bank	NOUN
hassl-861	292	11	.	.	PUNCT
hassl-861	293	1	journal	journal	PROPN
hassl-861	293	2	of	of	ADP
hassl-861	293	3	financial	financial	ADJ
hassl-861	293	4	services	service	NOUN
hassl-861	293	5	marketing	marketing	NOUN
hassl-861	293	6	,	,	PUNCT
hassl-861	293	7	20(2	20(2	NUM
hassl-861	293	8	)	)	PUNCT
hassl-861	293	9	,	,	PUNCT
hassl-861	293	10	133	133	NUM
hassl-861	293	11	-	-	SYM
hassl-861	293	12	144	144	NUM
hassl-861	293	13	.	.	PUNCT
hassl-861	294	1	ashraf	ashraf	PROPN
hassl-861	294	2	,	,	PUNCT
hassl-861	294	3	s.	s.	PROPN
hassl-861	294	4	,	,	PUNCT
hassl-861	294	5	robson	robson	PROPN
hassl-861	294	6	,	,	PUNCT
hassl-861	294	7	j.	j.	PROPN
hassl-861	294	8	,	,	PUNCT
hassl-861	294	9	&	&	CCONJ
hassl-861	294	10	sekhon	sekhon	PROPN
hassl-861	294	11	,	,	PUNCT
hassl-861	294	12	y.	y.	PROPN
hassl-861	294	13	(	(	PUNCT
hassl-861	294	14	2015	2015	NUM
hassl-861	294	15	)	)	PUNCT
hassl-861	294	16	.	.	PUNCT
hassl-861	295	1	consumer	consumer	NOUN
hassl-861	295	2	trust	trust	NOUN
hassl-861	295	3	and	and	CCONJ
hassl-861	295	4	confidence	confidence	NOUN
hassl-861	295	5	in	in	ADP
hassl-861	295	6	the	the	DET
hassl-861	295	7	compliance	compliance	NOUN
hassl-861	295	8	of	of	ADP
hassl-861	295	9	islamic	islamic	ADJ
hassl-861	295	10	banks	bank	NOUN
hassl-861	295	11	.	.	PUNCT
hassl-861	296	1	journal	journal	PROPN
hassl-861	296	2	of	of	ADP
hassl-861	296	3	financial	financial	ADJ
hassl-861	296	4	services	service	NOUN
hassl-861	296	5	marketing	marketing	NOUN
hassl-861	296	6	,	,	PUNCT
hassl-861	296	7	20(2	20(2	NUM
hassl-861	296	8	)	)	PUNCT
hassl-861	296	9	,	,	PUNCT
hassl-861	296	10	133-144.available	133-144.available	NUM
hassl-861	296	11	at	at	ADP
hassl-861	296	12	:	:	PUNCT
hassl-861	296	13	https://doi.org/10.1057/fsm.2015.8	https://doi.org/10.1057/fsm.2015.8	PROPN
hassl-861	296	14	.	.	PUNCT
hassl-861	297	1	awan	awan	PROPN
hassl-861	297	2	,	,	PUNCT
hassl-861	297	3	a.	a.	NOUN
hassl-861	297	4	g.	g.	PROPN
hassl-861	297	5	,	,	PUNCT
hassl-861	297	6	&	&	CCONJ
hassl-861	297	7	azhar	azhar	PROPN
hassl-861	297	8	,	,	PUNCT
hassl-861	297	9	m.	m.	NOUN
hassl-861	297	10	(	(	PUNCT
hassl-861	297	11	2014	2014	NUM
hassl-861	297	12	)	)	PUNCT
hassl-861	297	13	.	.	PUNCT
hassl-861	298	1	consumer	consumer	NOUN
hassl-861	298	2	behavior	behavior	NOUN
hassl-861	298	3	towards	towards	ADP
hassl-861	298	4	islamic	islamic	ADJ
hassl-861	298	5	banking	banking	NOUN
hassl-861	298	6	in	in	ADP
hassl-861	298	7	pakistan	pakistan	PROPN
hassl-861	298	8	.	.	PUNCT
hassl-861	299	1	european	european	PROPN
hassl-861	299	2	journal	journal	PROPN
hassl-861	299	3	of	of	ADP
hassl-861	299	4	accounting	accounting	NOUN
hassl-861	299	5	auditing	auditing	NOUN
hassl-861	299	6	and	and	CCONJ
hassl-861	299	7	finance	finance	NOUN
hassl-861	299	8	research	research	NOUN
hassl-861	299	9	,	,	PUNCT
hassl-861	299	10	2(9	2(9	NUM
hassl-861	299	11	)	)	PUNCT
hassl-861	299	12	,	,	PUNCT
hassl-861	299	13	42	42	NUM
hassl-861	299	14	-	-	SYM
hassl-861	299	15	65	65	NUM
hassl-861	299	16	.	.	PUNCT
hassl-861	300	1	azman	azman	PROPN
hassl-861	300	2	,	,	PUNCT
hassl-861	300	3	i.	i.	PROPN
hassl-861	300	4	,	,	PUNCT
hassl-861	300	5	hafizah	hafizah	NOUN
hassl-861	300	6	,	,	PUNCT
hassl-861	300	7	o.	o.	PROPN
hassl-861	300	8	z.	z.	PROPN
hassl-861	300	9	,	,	PUNCT
hassl-861	300	10	&	&	CCONJ
hassl-861	300	11	ilyani	ilyani	PROPN
hassl-861	300	12	,	,	PUNCT
hassl-861	300	13	r.	r.	PROPN
hassl-861	300	14	r.	r.	PROPN
hassl-861	300	15	(	(	PUNCT
hassl-861	300	16	2016	2016	NUM
hassl-861	300	17	)	)	PUNCT
hassl-861	300	18	.	.	PUNCT
hassl-861	301	1	interlinkages	interlinkage	NOUN
hassl-861	301	2	between	between	ADP
hassl-861	301	3	service	service	NOUN
hassl-861	301	4	quality	quality	NOUN
hassl-861	301	5	,	,	PUNCT
hassl-861	301	6	customer	customer	NOUN
hassl-861	301	7	satisfaction	satisfaction	NOUN
hassl-861	301	8	,	,	PUNCT
hassl-861	301	9	and	and	CCONJ
hassl-861	301	10	customer	customer	NOUN
hassl-861	301	11	loyalty	loyalty	NOUN
hassl-861	301	12	in	in	ADP
hassl-861	301	13	malaysia	malaysia	PROPN
hassl-861	301	14	?	?	PUNCT
hassl-861	302	1	a	a	DET
hassl-861	302	2	case	case	NOUN
hassl-861	302	3	study	study	NOUN
hassl-861	302	4	of	of	ADP
hassl-861	302	5	armed	armed	ADJ
hassl-861	302	6	forces	force	NOUN
hassl-861	302	7	medical	medical	ADJ
hassl-861	302	8	organizations	organization	NOUN
hassl-861	302	9	,	,	PUNCT
hassl-861	302	10	7(7	7(7	NUM
hassl-861	302	11	)	)	PUNCT
hassl-861	302	12	,	,	PUNCT
hassl-861	302	13	47	47	NUM
hassl-861	302	14	-	-	SYM
hassl-861	302	15	59	59	NUM
hassl-861	302	16	.	.	PUNCT
hassl-861	303	1	birgelen	birgelen	ADJ
hassl-861	303	2	,	,	PUNCT
hassl-861	303	3	v.	v.	ADV
hassl-861	303	4	,	,	PUNCT
hassl-861	303	5	m.	m.	NOUN
hassl-861	303	6	,	,	PUNCT
hassl-861	303	7	de	de	ADP
hassl-861	303	8	ruyter	ruyter	NOUN
hassl-861	303	9	,	,	PUNCT
hassl-861	303	10	k.	k.	PROPN
hassl-861	303	11	,	,	PUNCT
hassl-861	303	12	&	&	CCONJ
hassl-861	303	13	wetzels	wetzels	PROPN
hassl-861	303	14	,	,	PUNCT
hassl-861	303	15	m.	m.	NOUN
hassl-861	303	16	(	(	PUNCT
hassl-861	303	17	2001	2001	NUM
hassl-861	303	18	)	)	PUNCT
hassl-861	303	19	.	.	PUNCT
hassl-861	304	1	customer	customer	NOUN
hassl-861	304	2	evaluations	evaluation	NOUN
hassl-861	304	3	of	of	ADP
hassl-861	304	4	after	after	ADP
hassl-861	304	5	-	-	PUNCT
hassl-861	304	6	sales	sale	NOUN
hassl-861	304	7	service	service	NOUN
hassl-861	304	8	contact	contact	NOUN
hassl-861	304	9	.	.	PUNCT
hassl-861	305	1	modes	mode	NOUN
hassl-861	305	2	:	:	PUNCT
hassl-861	305	3	an	an	DET
hassl-861	305	4	empirical	empirical	ADJ
hassl-861	305	5	analysis	analysis	NOUN
hassl-861	305	6	of	of	ADP
hassl-861	305	7	national	national	ADJ
hassl-861	305	8	culture	culture	NOUN
hassl-861	305	9	's	's	PART
hassl-861	305	10	consequences	consequence	NOUN
hassl-861	305	11	.	.	PUNCT
hassl-861	306	1	international	international	ADJ
hassl-861	306	2	journal	journal	NOUN
hassl-861	306	3	of	of	ADP
hassl-861	306	4	research	research	NOUN
hassl-861	306	5	in	in	ADP
hassl-861	306	6	marketing	marketing	NOUN
hassl-861	306	7	,	,	PUNCT
hassl-861	306	8	19(1	19(1	NUM
hassl-861	306	9	)	)	PUNCT
hassl-861	306	10	,	,	PUNCT
hassl-861	306	11	43	43	NUM
hassl-861	306	12	-	-	SYM
hassl-861	306	13	64	64	NUM
hassl-861	306	14	.	.	PUNCT
hassl-861	307	1	humanities	humanity	NOUN
hassl-861	307	2	and	and	CCONJ
hassl-861	307	3	social	social	ADJ
hassl-861	307	4	sciences	science	NOUN
hassl-861	307	5	letters	letter	NOUN
hassl-861	307	6	,	,	PUNCT
hassl-861	307	7	2020	2020	NUM
hassl-861	307	8	,	,	PUNCT
hassl-861	307	9	8(3	8(3	NUM
hassl-861	307	10	):	):	PUNCT
hassl-861	307	11	310	310	NUM
hassl-861	307	12	-	-	SYM
hassl-861	307	13	322	322	NUM
hassl-861	307	14	321	321	NUM
hassl-861	307	15	©	©	PROPN
hassl-861	307	16	2020	2020	NUM
hassl-861	307	17	conscientia	conscientia	PROPN
hassl-861	307	18	beam	beam	PROPN
hassl-861	307	19	.	.	PUNCT
hassl-861	308	1	all	all	DET
hassl-861	308	2	rights	right	NOUN
hassl-861	308	3	reserved	reserve	VERB
hassl-861	308	4	.	.	PUNCT
hassl-861	309	1	braciníková	braciníková	NOUN
hassl-861	309	2	,	,	PUNCT
hassl-861	309	3	v.	v.	PROPN
hassl-861	309	4	,	,	PUNCT
hassl-861	309	5	&	&	CCONJ
hassl-861	309	6	matušínskáą	matušínskáą	PROPN
hassl-861	309	7	,	,	PUNCT
hassl-861	309	8	k.	k.	PROPN
hassl-861	309	9	(	(	PUNCT
hassl-861	309	10	2018	2018	NUM
hassl-861	309	11	)	)	PUNCT
hassl-861	309	12	.	.	PUNCT
hassl-861	310	1	corporate	corporate	ADJ
hassl-861	310	2	image	image	NOUN
hassl-861	310	3	of	of	ADP
hassl-861	310	4	banks	bank	NOUN
hassl-861	310	5	from	from	ADP
hassl-861	310	6	the	the	DET
hassl-861	310	7	generation	generation	NOUN
hassl-861	310	8	y	y	PROPN
hassl-861	310	9	perspective	perspective	NOUN
hassl-861	310	10	.	.	PUNCT
hassl-861	311	1	acta	acta	PROPN
hassl-861	311	2	universitatis	universitatis	PROPN
hassl-861	311	3	agriculturae	agriculturae	PROPN
hassl-861	311	4	et	et	PROPN
hassl-861	311	5	silviculturae	silviculturae	PROPN
hassl-861	311	6	mendelianae	mendelianae	PROPN
hassl-861	311	7	brunensis	brunensis	PROPN
hassl-861	311	8	,	,	PUNCT
hassl-861	311	9	66(2	66(2	NUM
hassl-861	311	10	)	)	PUNCT
hassl-861	311	11	,	,	PUNCT
hassl-861	311	12	441-451.available	441-451.available	NOUN
hassl-861	311	13	at	at	ADP
hassl-861	311	14	:	:	PUNCT
hassl-861	311	15	https://doi.org/10.11118/actaun201866020441	https://doi.org/10.11118/actaun201866020441	PROPN
hassl-861	311	16	.	.	PUNCT
hassl-861	312	1	dimitriadis	dimitriadis	PROPN
hassl-861	312	2	,	,	PUNCT
hassl-861	312	3	s.	s.	PROPN
hassl-861	312	4	,	,	PUNCT
hassl-861	312	5	kouremenos	kouremenos	PROPN
hassl-861	312	6	,	,	PUNCT
hassl-861	312	7	a.	a.	NOUN
hassl-861	312	8	,	,	PUNCT
hassl-861	312	9	&	&	CCONJ
hassl-861	312	10	kyrezis	kyrezis	PROPN
hassl-861	312	11	,	,	PUNCT
hassl-861	312	12	n.	n.	PROPN
hassl-861	312	13	(	(	PUNCT
hassl-861	312	14	2011	2011	NUM
hassl-861	312	15	)	)	PUNCT
hassl-861	312	16	.	.	PUNCT
hassl-861	313	1	trust	trust	NOUN
hassl-861	313	2	-	-	PUNCT
hassl-861	313	3	based	base	VERB
hassl-861	313	4	segmentation	segmentation	NOUN
hassl-861	313	5	:	:	PUNCT
hassl-861	313	6	preliminary	preliminary	ADJ
hassl-861	313	7	evidence	evidence	NOUN
hassl-861	313	8	from	from	ADP
hassl-861	313	9	technology	technology	NOUN
hassl-861	313	10	-	-	PUNCT
hassl-861	313	11	enabled	enable	VERB
hassl-861	313	12	bank	bank	NOUN
hassl-861	313	13	channels	channel	NOUN
hassl-861	313	14	.	.	PUNCT
hassl-861	314	1	international	international	ADJ
hassl-861	314	2	journal	journal	PROPN
hassl-861	314	3	of	of	ADP
hassl-861	314	4	bank	bank	PROPN
hassl-861	314	5	marketing	marketing	NOUN
hassl-861	314	6	,	,	PUNCT
hassl-861	314	7	29(1	29(1	NUM
hassl-861	314	8	)	)	PUNCT
hassl-861	314	9	,	,	PUNCT
hassl-861	314	10	5	5	NUM
hassl-861	314	11	-	-	SYM
hassl-861	314	12	31	31	NUM
hassl-861	314	13	.	.	PUNCT
hassl-861	315	1	dusuki	dusuki	NOUN
hassl-861	315	2	,	,	PUNCT
hassl-861	315	3	a.	a.	PROPN
hassl-861	315	4	w.	w.	PROPN
hassl-861	315	5	(	(	PUNCT
hassl-861	315	6	2008	2008	NUM
hassl-861	315	7	)	)	PUNCT
hassl-861	315	8	.	.	PUNCT
hassl-861	316	1	understanding	understand	VERB
hassl-861	316	2	the	the	DET
hassl-861	316	3	objectives	objective	NOUN
hassl-861	316	4	of	of	ADP
hassl-861	316	5	islamic	islamic	ADJ
hassl-861	316	6	banking	banking	NOUN
hassl-861	316	7	:	:	PUNCT
hassl-861	316	8	a	a	DET
hassl-861	316	9	survey	survey	NOUN
hassl-861	316	10	of	of	ADP
hassl-861	316	11	stakeholders	stakeholder	NOUN
hassl-861	316	12	'	'	PART
hassl-861	316	13	perspectives	perspective	NOUN
hassl-861	316	14	.	.	PUNCT
hassl-861	317	1	international	international	ADJ
hassl-861	317	2	journal	journal	PROPN
hassl-861	317	3	of	of	ADP
hassl-861	317	4	islamic	islamic	ADJ
hassl-861	317	5	and	and	CCONJ
hassl-861	317	6	middle	middle	ADJ
hassl-861	317	7	eastern	eastern	ADJ
hassl-861	317	8	finance	finance	NOUN
hassl-861	317	9	and	and	CCONJ
hassl-861	317	10	management	management	NOUN
hassl-861	317	11	,	,	PUNCT
hassl-861	317	12	1(2	1(2	NUM
hassl-861	317	13	)	)	PUNCT
hassl-861	317	14	,	,	PUNCT
hassl-861	317	15	132	132	NUM
hassl-861	317	16	–	–	SYM
hassl-861	317	17	148	148	NUM
hassl-861	317	18	.	.	PUNCT
hassl-861	318	1	ennew	ennew	PROPN
hassl-861	318	2	,	,	PUNCT
hassl-861	318	3	c.	c.	PROPN
hassl-861	318	4	,	,	PUNCT
hassl-861	318	5	kharouf	kharouf	PROPN
hassl-861	318	6	,	,	PUNCT
hassl-861	318	7	h.	h.	PROPN
hassl-861	318	8	,	,	PUNCT
hassl-861	318	9	&	&	CCONJ
hassl-861	318	10	sekhon	sekhon	PROPN
hassl-861	318	11	,	,	PUNCT
hassl-861	318	12	h.	h.	PROPN
hassl-861	318	13	(	(	PUNCT
hassl-861	318	14	2011	2011	NUM
hassl-861	318	15	)	)	PUNCT
hassl-861	318	16	.	.	PUNCT
hassl-861	319	1	trust	trust	NOUN
hassl-861	319	2	in	in	ADP
hassl-861	319	3	uk	uk	PROPN
hassl-861	319	4	financial	financial	ADJ
hassl-861	319	5	services	service	NOUN
hassl-861	319	6	:	:	PUNCT
hassl-861	319	7	a	a	DET
hassl-861	319	8	longitudinal	longitudinal	ADJ
hassl-861	319	9	analysis	analysis	NOUN
hassl-861	319	10	.	.	PUNCT
hassl-861	320	1	journal	journal	NOUN
hassl-861	320	2	of	of	ADP
hassl-861	320	3	financial	financial	ADJ
hassl-861	320	4	services	service	NOUN
hassl-861	320	5	marketing	marketing	NOUN
hassl-861	320	6	,	,	PUNCT
hassl-861	320	7	16(1	16(1	NUM
hassl-861	320	8	)	)	PUNCT
hassl-861	320	9	,	,	PUNCT
hassl-861	320	10	65-75.available	65-75.available	ADJ
hassl-861	320	11	at	at	ADP
hassl-861	320	12	:	:	PUNCT
hassl-861	320	13	https://doi.org/10.1057/fsm.2011.8	https://doi.org/10.1057/fsm.2011.8	PROPN
hassl-861	320	14	.	.	PUNCT
hassl-861	320	15	fang	fang	PROPN
hassl-861	320	16	,	,	PUNCT
hassl-861	320	17	e.	e.	PROPN
hassl-861	320	18	,	,	PUNCT
hassl-861	320	19	palmatier	palmatier	PROPN
hassl-861	320	20	,	,	PUNCT
hassl-861	320	21	r.	r.	PROPN
hassl-861	320	22	w.	w.	PROPN
hassl-861	320	23	,	,	PUNCT
hassl-861	320	24	scheer	scheer	PROPN
hassl-861	320	25	,	,	PUNCT
hassl-861	320	26	l.	l.	PROPN
hassl-861	320	27	k.	k.	PROPN
hassl-861	320	28	,	,	PUNCT
hassl-861	320	29	&	&	CCONJ
hassl-861	320	30	li	li	PROPN
hassl-861	320	31	,	,	PUNCT
hassl-861	320	32	n.	n.	PROPN
hassl-861	320	33	(	(	PUNCT
hassl-861	320	34	2008	2008	NUM
hassl-861	320	35	)	)	PUNCT
hassl-861	320	36	.	.	PUNCT
hassl-861	321	1	trust	trust	NOUN
hassl-861	321	2	at	at	ADP
hassl-861	321	3	different	different	ADJ
hassl-861	321	4	organizational	organizational	ADJ
hassl-861	321	5	levels	level	NOUN
hassl-861	321	6	.	.	PUNCT
hassl-861	322	1	journal	journal	NOUN
hassl-861	322	2	of	of	ADP
hassl-861	322	3	marketing	marketing	NOUN
hassl-861	322	4	,	,	PUNCT
hassl-861	322	5	72(2	72(2	NOUN
hassl-861	322	6	)	)	PUNCT
hassl-861	322	7	,	,	PUNCT
hassl-861	322	8	8098	8098	NUM
hassl-861	322	9	.	.	PUNCT
hassl-861	323	1	flavian	flavian	PROPN
hassl-861	323	2	,	,	PUNCT
hassl-861	323	3	c.	c.	PROPN
hassl-861	323	4	,	,	PUNCT
hassl-861	323	5	guinaliu	guinaliu	NOUN
hassl-861	323	6	,	,	PUNCT
hassl-861	323	7	m.	m.	NOUN
hassl-861	323	8	,	,	PUNCT
hassl-861	323	9	&	&	CCONJ
hassl-861	323	10	torres	torres	PROPN
hassl-861	323	11	,	,	PUNCT
hassl-861	323	12	e.	e.	PROPN
hassl-861	323	13	(	(	PUNCT
hassl-861	323	14	2005	2005	NUM
hassl-861	323	15	)	)	PUNCT
hassl-861	323	16	.	.	PUNCT
hassl-861	324	1	the	the	DET
hassl-861	324	2	influence	influence	NOUN
hassl-861	324	3	of	of	ADP
hassl-861	324	4	corporate	corporate	ADJ
hassl-861	324	5	image	image	NOUN
hassl-861	324	6	on	on	ADP
hassl-861	324	7	consumer	consumer	NOUN
hassl-861	324	8	trust	trust	NOUN
hassl-861	324	9	:	:	PUNCT
hassl-861	324	10	a	a	DET
hassl-861	324	11	comparative	comparative	ADJ
hassl-861	324	12	analysis	analysis	NOUN
hassl-861	324	13	in	in	ADP
hassl-861	324	14	traditional	traditional	ADJ
hassl-861	324	15	versus	versus	ADP
hassl-861	324	16	internet	internet	NOUN
hassl-861	324	17	banking	banking	NOUN
hassl-861	324	18	.	.	PUNCT
hassl-861	325	1	internet	internet	NOUN
hassl-861	325	2	research	research	NOUN
hassl-861	325	3	,	,	PUNCT
hassl-861	325	4	15(4	15(4	NUM
hassl-861	325	5	)	)	PUNCT
hassl-861	325	6	,	,	PUNCT
hassl-861	325	7	447	447	NUM
hassl-861	325	8	-	-	SYM
hassl-861	325	9	470	470	NUM
hassl-861	325	10	.	.	PUNCT
hassl-861	326	1	hammoud	hammoud	PROPN
hassl-861	326	2	,	,	PUNCT
hassl-861	326	3	n.	n.	NOUN
hassl-861	326	4	,	,	PUNCT
hassl-861	326	5	&	&	CCONJ
hassl-861	326	6	bittar	bittar	PROPN
hassl-861	326	7	,	,	PUNCT
hassl-861	326	8	m.	m.	NOUN
hassl-861	326	9	(	(	PUNCT
hassl-861	326	10	2016	2016	NUM
hassl-861	326	11	)	)	PUNCT
hassl-861	326	12	.	.	PUNCT
hassl-861	327	1	measuring	measure	VERB
hassl-861	327	2	the	the	DET
hassl-861	327	3	quality	quality	NOUN
hassl-861	327	4	of	of	ADP
hassl-861	327	5	islamic	islamic	ADJ
hassl-861	327	6	banks	bank	NOUN
hassl-861	327	7	'	'	PART
hassl-861	327	8	services	service	NOUN
hassl-861	327	9	and	and	CCONJ
hassl-861	327	10	its	its	PRON
hassl-861	327	11	impact	impact	NOUN
hassl-861	327	12	on	on	ADP
hassl-861	327	13	customers	customer	NOUN
hassl-861	327	14	'	'	PART
hassl-861	327	15	satisfaction	satisfaction	NOUN
hassl-861	327	16	-	-	PUNCT
hassl-861	327	17	a	a	DET
hassl-861	327	18	survey	survey	NOUN
hassl-861	327	19	study	study	NOUN
hassl-861	327	20	on	on	ADP
hassl-861	327	21	the	the	DET
hassl-861	327	22	islamic	islamic	ADJ
hassl-861	327	23	banks	bank	NOUN
hassl-861	327	24	'	'	PART
hassl-861	327	25	customers	customer	NOUN
hassl-861	327	26	in	in	ADP
hassl-861	327	27	lattakia	lattakia	PROPN
hassl-861	327	28	,	,	PUNCT
hassl-861	327	29	syria	syria	PROPN
hassl-861	327	30	.	.	PUNCT
hassl-861	328	1	international	international	PROPN
hassl-861	328	2	journal	journal	PROPN
hassl-861	328	3	of	of	ADP
hassl-861	328	4	business	business	NOUN
hassl-861	328	5	,	,	PUNCT
hassl-861	328	6	economics	economic	NOUN
hassl-861	328	7	and	and	CCONJ
hassl-861	328	8	management	management	NOUN
hassl-861	328	9	,	,	PUNCT
hassl-861	328	10	3(1	3(1	NUM
hassl-861	328	11	)	)	PUNCT
hassl-861	328	12	,	,	PUNCT
hassl-861	328	13	1-17.available	1-17.available	NUM
hassl-861	328	14	at	at	ADP
hassl-861	328	15	:	:	PUNCT
hassl-861	328	16	https://doi.org/10.18488/journal.62/2016.3.1/62.1.1.17	https://doi.org/10.18488/journal.62/2016.3.1/62.1.1.17	PROPN
hassl-861	328	17	.	.	PUNCT
hassl-861	329	1	haque	haque	PROPN
hassl-861	329	2	,	,	PUNCT
hassl-861	329	3	a.	a.	PROPN
hassl-861	329	4	,	,	PUNCT
hassl-861	329	5	osman	osman	PROPN
hassl-861	329	6	,	,	PUNCT
hassl-861	329	7	j.	j.	PROPN
hassl-861	329	8	,	,	PUNCT
hassl-861	329	9	&	&	CCONJ
hassl-861	329	10	ismail	ismail	PROPN
hassl-861	329	11	,	,	PUNCT
hassl-861	329	12	a.	a.	PROPN
hassl-861	329	13	z.	z.	PROPN
hassl-861	329	14	(	(	PUNCT
hassl-861	329	15	2009	2009	NUM
hassl-861	329	16	)	)	PUNCT
hassl-861	329	17	.	.	PUNCT
hassl-861	330	1	factor	factor	NOUN
hassl-861	330	2	influences	influence	VERB
hassl-861	330	3	selection	selection	NOUN
hassl-861	330	4	of	of	ADP
hassl-861	330	5	islamic	islamic	ADJ
hassl-861	330	6	banking	banking	NOUN
hassl-861	330	7	:	:	PUNCT
hassl-861	330	8	a	a	DET
hassl-861	330	9	study	study	NOUN
hassl-861	330	10	on	on	ADP
hassl-861	330	11	malaysian	malaysian	ADJ
hassl-861	330	12	customer	customer	NOUN
hassl-861	330	13	preferences	preference	NOUN
hassl-861	330	14	.	.	PUNCT
hassl-861	331	1	american	american	ADJ
hassl-861	331	2	journal	journal	PROPN
hassl-861	331	3	of	of	ADP
hassl-861	331	4	applied	apply	VERB
hassl-861	331	5	sciences	science	NOUN
hassl-861	331	6	,	,	PUNCT
hassl-861	331	7	6(5	6(5	NUM
hassl-861	331	8	)	)	PUNCT
hassl-861	331	9	,	,	PUNCT
hassl-861	331	10	922-928.available	922-928.available	NUM
hassl-861	331	11	at	at	ADP
hassl-861	331	12	:	:	PUNCT
hassl-861	331	13	https://doi.org/10.3844/ajas.2009.922.928	https://doi.org/10.3844/ajas.2009.922.928	PROPN
hassl-861	331	14	.	.	PROPN
hassl-861	331	15	hardin	hardin	PROPN
hassl-861	331	16	,	,	PUNCT
hassl-861	331	17	u.	u.	PROPN
hassl-861	331	18	(	(	PUNCT
hassl-861	331	19	2015	2015	NUM
hassl-861	331	20	)	)	PUNCT
hassl-861	331	21	.	.	PUNCT
hassl-861	332	1	customers	customer	NOUN
hassl-861	332	2	trust	trust	VERB
hassl-861	332	3	on	on	ADP
hassl-861	332	4	islamic	islamic	ADJ
hassl-861	332	5	banks	bank	NOUN
hassl-861	332	6	in	in	ADP
hassl-861	332	7	indonesia	indonesia	PROPN
hassl-861	332	8	.	.	PUNCT
hassl-861	332	9	.	.	PUNCT
hassl-861	333	1	the	the	DET
hassl-861	333	2	journal	journal	NOUN
hassl-861	333	3	of	of	ADP
hassl-861	333	4	asian	asian	ADJ
hassl-861	333	5	finance	finance	NOUN
hassl-861	333	6	,	,	PUNCT
hassl-861	333	7	economics	economic	NOUN
hassl-861	333	8	and	and	CCONJ
hassl-861	333	9	business	business	NOUN
hassl-861	333	10	,	,	PUNCT
hassl-861	333	11	2(1	2(1	NUM
hassl-861	333	12	)	)	PUNCT
hassl-861	333	13	,	,	PUNCT
hassl-861	333	14	513.available	513.available	ADJ
hassl-861	333	15	at	at	ADP
hassl-861	333	16	:	:	PUNCT
hassl-861	333	17	https://doi.org/10.13106/jafeb.2015.vol2.no1.5	https://doi.org/10.13106/jafeb.2015.vol2.no1.5	NOUN
hassl-861	333	18	.	.	PUNCT
hassl-861	333	19	hurley	hurley	PROPN
hassl-861	333	20	,	,	PUNCT
hassl-861	333	21	r.	r.	PROPN
hassl-861	333	22	f.	f.	PROPN
hassl-861	333	23	,	,	PUNCT
hassl-861	333	24	&	&	CCONJ
hassl-861	333	25	estelami	estelami	PROPN
hassl-861	333	26	,	,	PUNCT
hassl-861	333	27	h.	h.	PROPN
hassl-861	333	28	(	(	PUNCT
hassl-861	333	29	1998	1998	NUM
hassl-861	333	30	)	)	PUNCT
hassl-861	333	31	.	.	PUNCT
hassl-861	334	1	alternative	alternative	ADJ
hassl-861	334	2	indexes	index	NOUN
hassl-861	334	3	for	for	ADP
hassl-861	334	4	monitoring	monitor	VERB
hassl-861	334	5	customer	customer	NOUN
hassl-861	334	6	perceptions	perception	NOUN
hassl-861	334	7	of	of	ADP
hassl-861	334	8	service	service	NOUN
hassl-861	334	9	quality	quality	NOUN
hassl-861	334	10	:	:	PUNCT
hassl-861	334	11	a	a	DET
hassl-861	334	12	comparative	comparative	ADJ
hassl-861	334	13	evaluation	evaluation	NOUN
hassl-861	334	14	in	in	ADP
hassl-861	334	15	a	a	DET
hassl-861	334	16	retail	retail	ADJ
hassl-861	334	17	context	context	NOUN
hassl-861	334	18	.	.	PUNCT
hassl-861	335	1	journal	journal	NOUN
hassl-861	335	2	of	of	ADP
hassl-861	335	3	the	the	DET
hassl-861	335	4	academy	academy	NOUN
hassl-861	335	5	of	of	ADP
hassl-861	335	6	marketing	marketing	NOUN
hassl-861	335	7	science	science	NOUN
hassl-861	335	8	,	,	PUNCT
hassl-861	335	9	26(3	26(3	NUM
hassl-861	335	10	)	)	PUNCT
hassl-861	335	11	,	,	PUNCT
hassl-861	335	12	209-221.available	209-221.available	NUM
hassl-861	335	13	at	at	ADP
hassl-861	335	14	:	:	PUNCT
hassl-861	335	15	https://doi.org/10.1177/0092070398263003	https://doi.org/10.1177/0092070398263003	NOUN
hassl-861	335	16	.	.	PUNCT
hassl-861	336	1	hussain	hussain	PROPN
hassl-861	336	2	,	,	PUNCT
hassl-861	336	3	r.	r.	PROPN
hassl-861	336	4	,	,	PUNCT
hassl-861	336	5	a.	a.	NOUN
hassl-861	336	6	,	,	PUNCT
hassl-861	336	7	a.	a.	NOUN
hassl-861	336	8	n.	n.	PROPN
hassl-861	336	9	,	,	PUNCT
hassl-861	336	10	&	&	CCONJ
hassl-861	336	11	hussain	hussain	PROPN
hassl-861	336	12	,	,	PUNCT
hassl-861	336	13	y.	y.	PROPN
hassl-861	336	14	k.	k.	PROPN
hassl-861	336	15	(	(	PUNCT
hassl-861	336	16	2015	2015	NUM
hassl-861	336	17	)	)	PUNCT
hassl-861	336	18	.	.	PUNCT
hassl-861	337	1	service	service	NOUN
hassl-861	337	2	quality	quality	NOUN
hassl-861	337	3	and	and	CCONJ
hassl-861	337	4	customer	customer	NOUN
hassl-861	337	5	satisfaction	satisfaction	NOUN
hassl-861	337	6	of	of	ADP
hassl-861	337	7	a	a	DET
hassl-861	337	8	uae	uae	PROPN
hassl-861	337	9	-	-	PUNCT
hassl-861	337	10	based	base	VERB
hassl-861	337	11	airline	airline	NOUN
hassl-861	337	12	:	:	PUNCT
hassl-861	337	13	an	an	DET
hassl-861	337	14	empirical	empirical	ADJ
hassl-861	337	15	investigation	investigation	NOUN
hassl-861	337	16	.	.	PUNCT
hassl-861	338	1	journal	journal	PROPN
hassl-861	338	2	of	of	ADP
hassl-861	338	3	air	air	PROPN
hassl-861	338	4	transport	transport	PROPN
hassl-861	338	5	management	management	NOUN
hassl-861	338	6	,	,	PUNCT
hassl-861	338	7	42	42	NUM
hassl-861	338	8	,	,	PUNCT
hassl-861	338	9	167-175.available	167-175.available	NUM
hassl-861	338	10	at	at	ADP
hassl-861	338	11	:	:	PUNCT
hassl-861	338	12	10.1016	10.1016	NUM
hassl-861	338	13	/	/	SYM
hassl-861	338	14	j.jairtraman.2014.10.001	j.jairtraman.2014.10.001	PROPN
hassl-861	338	15	.	.	PUNCT
hassl-861	338	16	karatepe	karatepe	PROPN
hassl-861	338	17	,	,	PUNCT
hassl-861	338	18	o.	o.	PROPN
hassl-861	338	19	,	,	PUNCT
hassl-861	338	20	m.	m.	NOUN
hassl-861	338	21	(	(	PUNCT
hassl-861	338	22	2011	2011	NUM
hassl-861	338	23	)	)	PUNCT
hassl-861	338	24	.	.	PUNCT
hassl-861	339	1	service	service	NOUN
hassl-861	339	2	quality	quality	NOUN
hassl-861	339	3	,	,	PUNCT
hassl-861	339	4	customer	customer	NOUN
hassl-861	339	5	satisfaction	satisfaction	NOUN
hassl-861	339	6	and	and	CCONJ
hassl-861	339	7	loyalty	loyalty	NOUN
hassl-861	339	8	:	:	PUNCT
hassl-861	339	9	the	the	DET
hassl-861	339	10	moderating	moderate	VERB
hassl-861	339	11	role	role	NOUN
hassl-861	339	12	of	of	ADP
hassl-861	339	13	gender	gender	NOUN
hassl-861	339	14	.	.	PUNCT
hassl-861	340	1	journal	journal	PROPN
hassl-861	340	2	of	of	ADP
hassl-861	340	3	business	business	NOUN
hassl-861	340	4	economics	economic	NOUN
hassl-861	340	5	and	and	CCONJ
hassl-861	340	6	management	management	NOUN
hassl-861	340	7	,	,	PUNCT
hassl-861	340	8	12(2	12(2	NUM
hassl-861	340	9	)	)	PUNCT
hassl-861	340	10	,	,	PUNCT
hassl-861	340	11	278	278	NUM
hassl-861	340	12	-	-	SYM
hassl-861	340	13	300	300	NUM
hassl-861	340	14	.	.	PUNCT
hassl-861	341	1	khaki	khaki	PROPN
hassl-861	341	2	,	,	PUNCT
hassl-861	341	3	a.	a.	NOUN
hassl-861	341	4	,	,	PUNCT
hassl-861	341	5	&	&	CCONJ
hassl-861	341	6	sangmi	sangmi	PROPN
hassl-861	341	7	,	,	PUNCT
hassl-861	341	8	m.	m.	NOUN
hassl-861	341	9	u.	u.	PROPN
hassl-861	341	10	d.	d.	PROPN
hassl-861	341	11	(	(	PUNCT
hassl-861	341	12	2011	2011	NUM
hassl-861	341	13	)	)	PUNCT
hassl-861	341	14	.	.	PUNCT
hassl-861	342	1	islamic	islamic	ADJ
hassl-861	342	2	banking	banking	NOUN
hassl-861	342	3	:	:	PUNCT
hassl-861	342	4	concept	concept	NOUN
hassl-861	342	5	and	and	CCONJ
hassl-861	342	6	methodolgy	methodolgy	NOUN
hassl-861	342	7	,	,	PUNCT
hassl-861	342	8	interest	interest	NOUN
hassl-861	342	9	–	–	PUNCT
hassl-861	342	10	free	free	ADJ
hassl-861	342	11	banking	banking	NOUN
hassl-861	342	12	,	,	PUNCT
hassl-861	342	13	ed	ed	NOUN
hassl-861	342	14	.	.	PUNCT
hassl-861	343	1	(	(	PUNCT
hassl-861	343	2	nazir	nazir	PROPN
hassl-861	343	3	a	a	DET
hassl-861	343	4	nazir	nazir	PROPN
hassl-861	343	5	,	,	PUNCT
hassl-861	343	6	khursheed	khursheed	VERB
hassl-861	343	7	a	a	DET
hassl-861	343	8	butt	butt	NOUN
hassl-861	343	9	)	)	PUNCT
hassl-861	343	10	,	,	PUNCT
hassl-861	343	11	chapter	chapter	NOUN
hassl-861	343	12	–	–	PUNCT
hassl-861	343	13	15	15	NUM
hassl-861	343	14	(	(	PUNCT
hassl-861	343	15	1st	1st	ADJ
hassl-861	343	16	ed	ed	NOUN
hassl-861	343	17	.	.	PROPN
hassl-861	343	18	,	,	PUNCT
hassl-861	344	1	pp	pp	ADJ
hassl-861	344	2	.	.	PUNCT
hassl-861	345	1	231	231	NUM
hassl-861	345	2	-	-	SYM
hassl-861	345	3	252	252	NUM
hassl-861	345	4	)	)	PUNCT
hassl-861	345	5	.	.	PUNCT
hassl-861	346	1	kotler	kotler	NOUN
hassl-861	346	2	,	,	PUNCT
hassl-861	346	3	p.	p.	PROPN
hassl-861	346	4	,	,	PUNCT
hassl-861	346	5	&	&	CCONJ
hassl-861	346	6	keller	keller	PROPN
hassl-861	346	7	,	,	PUNCT
hassl-861	346	8	k.	k.	PROPN
hassl-861	346	9	l.	l.	PROPN
hassl-861	346	10	(	(	PUNCT
hassl-861	346	11	2006	2006	NUM
hassl-861	346	12	)	)	PUNCT
hassl-861	346	13	.	.	PUNCT
hassl-861	347	1	marketing	marketing	NOUN
hassl-861	347	2	management	management	NOUN
hassl-861	347	3	(	(	PUNCT
hassl-861	347	4	2th	2th	PROPN
hassl-861	347	5	ed	ed	NOUN
hassl-861	347	6	.	.	PUNCT
hassl-861	347	7	)	)	PUNCT
hassl-861	347	8	.	.	PUNCT
hassl-861	348	1	new	new	PROPN
hassl-861	348	2	jersey	jersey	PROPN
hassl-861	348	3	:	:	PUNCT
hassl-861	348	4	pearson	pearson	PROPN
hassl-861	348	5	prentice	prentice	PROPN
hassl-861	348	6	hall	hall	PROPN
hassl-861	348	7	.	.	PUNCT
hassl-861	349	1	lin	lin	PROPN
hassl-861	349	2	,	,	PUNCT
hassl-861	349	3	l.	l.	PROPN
hassl-861	349	4	,	,	PUNCT
hassl-861	349	5	&	&	CCONJ
hassl-861	349	6	lu	lu	PROPN
hassl-861	349	7	,	,	PUNCT
hassl-861	349	8	c.	c.	PROPN
hassl-861	349	9	(	(	PUNCT
hassl-861	349	10	2010	2010	NUM
hassl-861	349	11	)	)	PUNCT
hassl-861	349	12	.	.	PUNCT
hassl-861	350	1	the	the	DET
hassl-861	350	2	influence	influence	NOUN
hassl-861	350	3	of	of	ADP
hassl-861	350	4	a	a	DET
hassl-861	350	5	corporate	corporate	ADJ
hassl-861	350	6	image	image	NOUN
hassl-861	350	7	,	,	PUNCT
hassl-861	350	8	relationship	relationship	NOUN
hassl-861	350	9	marketing	marketing	NOUN
hassl-861	350	10	,	,	PUNCT
hassl-861	350	11	and	and	CCONJ
hassl-861	350	12	trust	trust	NOUN
hassl-861	350	13	on	on	ADP
hassl-861	350	14	purchase	purchase	NOUN
hassl-861	350	15	intention	intention	NOUN
hassl-861	350	16	:	:	PUNCT
hassl-861	350	17	the	the	DET
hassl-861	350	18	moderating	moderate	VERB
hassl-861	350	19	effects	effect	NOUN
hassl-861	350	20	of	of	ADP
hassl-861	350	21	word	word	NOUN
hassl-861	350	22	-	-	PUNCT
hassl-861	350	23	of	of	ADP
hassl-861	350	24	-	-	PUNCT
hassl-861	350	25	mouth	mouth	NOUN
hassl-861	350	26	.	.	PUNCT
hassl-861	351	1	tourism	tourism	NOUN
hassl-861	351	2	review	review	NOUN
hassl-861	351	3	,	,	PUNCT
hassl-861	351	4	65(3	65(3	NUM
hassl-861	351	5	)	)	PUNCT
hassl-861	351	6	,	,	PUNCT
hassl-861	351	7	16	16	NUM
hassl-861	351	8	-	-	SYM
hassl-861	351	9	34	34	NUM
hassl-861	351	10	.	.	PUNCT
hassl-861	351	11	lis	lis	PROPN
hassl-861	351	12	,	,	PUNCT
hassl-861	351	13	b.	b.	PROPN
hassl-861	351	14	(	(	PUNCT
hassl-861	351	15	2013	2013	NUM
hassl-861	351	16	)	)	PUNCT
hassl-861	351	17	.	.	PUNCT
hassl-861	352	1	in	in	ADP
hassl-861	352	2	ewom	ewom	NOUN
hassl-861	352	3	we	we	PRON
hassl-861	352	4	trust	trust	VERB
hassl-861	352	5	.	.	PUNCT
hassl-861	353	1	business	business	PROPN
hassl-861	353	2	&	&	CCONJ
hassl-861	353	3	information	information	PROPN
hassl-861	353	4	systems	system	NOUN
hassl-861	353	5	engineering	engineering	NOUN
hassl-861	353	6	,	,	PUNCT
hassl-861	353	7	5(3	5(3	NUM
hassl-861	353	8	)	)	PUNCT
hassl-861	353	9	,	,	PUNCT
hassl-861	353	10	129	129	NUM
hassl-861	353	11	-	-	SYM
hassl-861	353	12	140	140	NUM
hassl-861	353	13	.	.	PUNCT
hassl-861	354	1	maisya	maisya	NOUN
hassl-861	354	2	,	,	PUNCT
hassl-861	354	3	k.	k.	PROPN
hassl-861	354	4	,	,	PUNCT
hassl-861	354	5	l	l	PROPN
hassl-861	354	6	,	,	PUNCT
hassl-861	354	7	rahmat	rahmat	NOUN
hassl-861	354	8	,	,	PUNCT
hassl-861	354	9	s.	s.	PROPN
hassl-861	354	10	,	,	PUNCT
hassl-861	354	11	t.y	t.y	PROPN
hassl-861	354	12	.	.	PROPN
hassl-861	354	13	,	,	PUNCT
hassl-861	354	14	&	&	CCONJ
hassl-861	354	15	rina	rina	PROPN
hassl-861	354	16	,	,	PUNCT
hassl-861	354	17	a.	a.	NOUN
hassl-861	354	18	(	(	PUNCT
hassl-861	354	19	2019	2019	NUM
hassl-861	354	20	)	)	PUNCT
hassl-861	354	21	.	.	PUNCT
hassl-861	355	1	influence	influence	NOUN
hassl-861	355	2	of	of	ADP
hassl-861	355	3	service	service	NOUN
hassl-861	355	4	quality	quality	NOUN
hassl-861	355	5	and	and	CCONJ
hassl-861	355	6	customer	customer	NOUN
hassl-861	355	7	satisfaction	satisfaction	NOUN
hassl-861	355	8	on	on	ADP
hassl-861	355	9	customer	customer	NOUN
hassl-861	355	10	loyalty	loyalty	NOUN
hassl-861	355	11	in	in	ADP
hassl-861	355	12	restaurants	restaurant	NOUN
hassl-861	355	13	of	of	ADP
hassl-861	355	14	the	the	DET
hassl-861	355	15	tangerang	tangerang	PROPN
hassl-861	355	16	area	area	NOUN
hassl-861	355	17	.	.	PUNCT
hassl-861	356	1	russian	russian	ADJ
hassl-861	356	2	journal	journal	PROPN
hassl-861	356	3	of	of	ADP
hassl-861	356	4	agricultural	agricultural	ADJ
hassl-861	356	5	and	and	CCONJ
hassl-861	356	6	socio	socio	NOUN
hassl-861	356	7	-	-	PUNCT
hassl-861	356	8	economic	economic	ADJ
hassl-861	356	9	sciences	science	NOUN
hassl-861	356	10	(	(	PUNCT
hassl-861	356	11	rjoas	rjoas	PROPN
hassl-861	356	12	)	)	PUNCT
hassl-861	356	13	,	,	PUNCT
hassl-861	356	14	8(92	8(92	NUM
hassl-861	356	15	)	)	PUNCT
hassl-861	356	16	,	,	PUNCT
hassl-861	356	17	142	142	NUM
hassl-861	356	18	-	-	SYM
hassl-861	356	19	147	147	NUM
hassl-861	356	20	.	.	PUNCT
hassl-861	357	1	malhotra	malhotra	PROPN
hassl-861	357	2	,	,	PUNCT
hassl-861	357	3	n.	n.	PROPN
hassl-861	357	4	k.	k.	PROPN
hassl-861	357	5	(	(	PUNCT
hassl-861	357	6	2004	2004	NUM
hassl-861	357	7	)	)	PUNCT
hassl-861	357	8	.	.	PUNCT
hassl-861	358	1	marketing	marketing	NOUN
hassl-861	358	2	research	research	NOUN
hassl-861	358	3	(	(	PUNCT
hassl-861	358	4	4th	4th	ADJ
hassl-861	358	5	ed	ed	NOUN
hassl-861	358	6	.	.	PUNCT
hassl-861	358	7	)	)	PUNCT
hassl-861	358	8	.	.	PUNCT
hassl-861	359	1	upper	upper	ADJ
hassl-861	359	2	saddle	saddle	PROPN
hassl-861	359	3	river	river	PROPN
hassl-861	359	4	,	,	PUNCT
hassl-861	359	5	nj	nj	PROPN
hassl-861	359	6	:	:	PUNCT
hassl-861	359	7	pearson	pearson	PROPN
hassl-861	359	8	prentice	prentice	PROPN
hassl-861	359	9	hall	hall	PROPN
hassl-861	359	10	.	.	PUNCT
hassl-861	360	1	morgan	morgan	PROPN
hassl-861	360	2	,	,	PUNCT
hassl-861	360	3	r.	r.	PROPN
hassl-861	360	4	m.	m.	PROPN
hassl-861	360	5	,	,	PUNCT
hassl-861	360	6	&	&	CCONJ
hassl-861	360	7	hunt	hunt	PROPN
hassl-861	360	8	,	,	PUNCT
hassl-861	360	9	s.	s.	PROPN
hassl-861	360	10	d.	d.	PROPN
hassl-861	360	11	(	(	PUNCT
hassl-861	360	12	1994	1994	NUM
hassl-861	360	13	)	)	PUNCT
hassl-861	360	14	.	.	PUNCT
hassl-861	361	1	the	the	DET
hassl-861	361	2	commitment	commitment	NOUN
hassl-861	361	3	-	-	PUNCT
hassl-861	361	4	trust	trust	NOUN
hassl-861	361	5	theory	theory	NOUN
hassl-861	361	6	of	of	ADP
hassl-861	361	7	relationship	relationship	NOUN
hassl-861	361	8	marketing	marketing	NOUN
hassl-861	361	9	.	.	PUNCT
hassl-861	362	1	journal	journal	NOUN
hassl-861	362	2	of	of	ADP
hassl-861	362	3	marketing	marketing	NOUN
hassl-861	362	4	,	,	PUNCT
hassl-861	362	5	58(3	58(3	NUM
hassl-861	362	6	)	)	PUNCT
hassl-861	362	7	,	,	PUNCT
hassl-861	362	8	2038.available	2038.available	ADJ
hassl-861	362	9	at	at	ADP
hassl-861	362	10	:	:	PUNCT
hassl-861	362	11	https://doi.org/10.2307/1252308	https://doi.org/10.2307/1252308	INTJ
hassl-861	362	12	.	.	PUNCT
hassl-861	363	1	nguyen	nguyen	NOUN
hassl-861	363	2	,	,	PUNCT
hassl-861	363	3	n.	n.	NOUN
hassl-861	363	4	,	,	PUNCT
hassl-861	363	5	&	&	CCONJ
hassl-861	363	6	leblanc	leblanc	PROPN
hassl-861	363	7	,	,	PUNCT
hassl-861	363	8	g.	g.	PROPN
hassl-861	363	9	(	(	PUNCT
hassl-861	363	10	2002	2002	NUM
hassl-861	363	11	)	)	PUNCT
hassl-861	363	12	.	.	PUNCT
hassl-861	364	1	contact	contact	NOUN
hassl-861	364	2	personnel	personnel	NOUN
hassl-861	364	3	,	,	PUNCT
hassl-861	364	4	the	the	DET
hassl-861	364	5	physical	physical	ADJ
hassl-861	364	6	environment	environment	NOUN
hassl-861	364	7	,	,	PUNCT
hassl-861	364	8	and	and	CCONJ
hassl-861	364	9	the	the	DET
hassl-861	364	10	perceived	perceive	VERB
hassl-861	364	11	corporate	corporate	ADJ
hassl-861	364	12	image	image	NOUN
hassl-861	364	13	of	of	ADP
hassl-861	364	14	intangible	intangible	ADJ
hassl-861	364	15	services	service	NOUN
hassl-861	364	16	by	by	ADP
hassl-861	364	17	new	new	ADJ
hassl-861	364	18	clients	client	NOUN
hassl-861	364	19	.	.	PUNCT
hassl-861	365	1	international	international	ADJ
hassl-861	365	2	journal	journal	PROPN
hassl-861	365	3	of	of	ADP
hassl-861	365	4	service	service	NOUN
hassl-861	365	5	industry	industry	NOUN
hassl-861	365	6	management	management	NOUN
hassl-861	365	7	,	,	PUNCT
hassl-861	365	8	13(3	13(3	NUM
hassl-861	365	9	)	)	PUNCT
hassl-861	365	10	,	,	PUNCT
hassl-861	365	11	242	242	NUM
hassl-861	365	12	-	-	SYM
hassl-861	365	13	262	262	NUM
hassl-861	365	14	.	.	PUNCT
hassl-861	366	1	oliver	oliver	PROPN
hassl-861	366	2	,	,	PUNCT
hassl-861	366	3	r.	r.	PROPN
hassl-861	366	4	l.	l.	PROPN
hassl-861	366	5	(	(	PUNCT
hassl-861	366	6	1997	1997	NUM
hassl-861	366	7	)	)	PUNCT
hassl-861	366	8	.	.	PUNCT
hassl-861	367	1	satisfaction	satisfaction	NOUN
hassl-861	367	2	:	:	PUNCT
hassl-861	367	3	a	a	DET
hassl-861	367	4	behavioral	behavioral	ADJ
hassl-861	367	5	perspective	perspective	NOUN
hassl-861	367	6	on	on	ADP
hassl-861	367	7	the	the	DET
hassl-861	367	8	consumer	consumer	NOUN
hassl-861	367	9	.	.	PUNCT
hassl-861	368	1	new	new	PROPN
hassl-861	368	2	york	york	PROPN
hassl-861	368	3	:	:	PUNCT
hassl-861	368	4	mcgraw	mcgraw	PROPN
hassl-861	368	5	hill	hill	PROPN
hassl-861	368	6	.	.	PUNCT
hassl-861	369	1	oliver	oliver	PROPN
hassl-861	369	2	,	,	PUNCT
hassl-861	369	3	r.	r.	PROPN
hassl-861	369	4	l.	l.	PROPN
hassl-861	369	5	(	(	PUNCT
hassl-861	369	6	2010	2010	NUM
hassl-861	369	7	)	)	PUNCT
hassl-861	369	8	.	.	PUNCT
hassl-861	370	1	satisfaction	satisfaction	NOUN
hassl-861	370	2	:	:	PUNCT
hassl-861	370	3	a	a	DET
hassl-861	370	4	behavioral	behavioral	ADJ
hassl-861	370	5	perspective	perspective	NOUN
hassl-861	370	6	on	on	ADP
hassl-861	370	7	the	the	DET
hassl-861	370	8	consumer	consumer	NOUN
hassl-861	370	9	.	.	PUNCT
hassl-861	371	1	new	new	PROPN
hassl-861	371	2	york	york	PROPN
hassl-861	371	3	:	:	PUNCT
hassl-861	371	4	mcgraw	mcgraw	PROPN
hassl-861	371	5	hill	hill	PROPN
hassl-861	371	6	.	.	PUNCT
hassl-861	372	1	pakurár	pakurár	ADJ
hassl-861	372	2	,	,	PUNCT
hassl-861	372	3	m.	m.	NOUN
hassl-861	372	4	,	,	PUNCT
hassl-861	372	5	haddad	haddad	PROPN
hassl-861	372	6	,	,	PUNCT
hassl-861	372	7	h.	h.	PROPN
hassl-861	372	8	,	,	PUNCT
hassl-861	372	9	nagy	nagy	PROPN
hassl-861	372	10	,	,	PUNCT
hassl-861	372	11	j.	j.	PROPN
hassl-861	372	12	,	,	PUNCT
hassl-861	372	13	popp	popp	PROPN
hassl-861	372	14	,	,	PUNCT
hassl-861	372	15	j.	j.	PROPN
hassl-861	372	16	,	,	PUNCT
hassl-861	372	17	&	&	CCONJ
hassl-861	372	18	oláh	oláh	PROPN
hassl-861	372	19	,	,	PUNCT
hassl-861	372	20	j.	j.	PROPN
hassl-861	372	21	(	(	PUNCT
hassl-861	372	22	2019	2019	NUM
hassl-861	372	23	)	)	PUNCT
hassl-861	372	24	.	.	PUNCT
hassl-861	373	1	the	the	DET
hassl-861	373	2	service	service	NOUN
hassl-861	373	3	quality	quality	NOUN
hassl-861	373	4	dimensions	dimension	NOUN
hassl-861	373	5	that	that	PRON
hassl-861	373	6	affect	affect	VERB
hassl-861	373	7	customer	customer	NOUN
hassl-861	373	8	satisfaction	satisfaction	NOUN
hassl-861	373	9	in	in	ADP
hassl-861	373	10	the	the	DET
hassl-861	373	11	jordanian	jordanian	ADJ
hassl-861	373	12	banking	banking	NOUN
hassl-861	373	13	sector	sector	NOUN
hassl-861	373	14	.	.	PUNCT
hassl-861	374	1	sustainability	sustainability	NOUN
hassl-861	374	2	,	,	PUNCT
hassl-861	374	3	11(4	11(4	NUM
hassl-861	374	4	)	)	PUNCT
hassl-861	374	5	,	,	PUNCT
hassl-861	374	6	1	1	NUM
hassl-861	374	7	-	-	SYM
hassl-861	374	8	24	24	NUM
hassl-861	374	9	.	.	PUNCT
hassl-861	375	1	humanities	humanity	NOUN
hassl-861	375	2	and	and	CCONJ
hassl-861	375	3	social	social	ADJ
hassl-861	375	4	sciences	science	NOUN
hassl-861	375	5	letters	letter	NOUN
hassl-861	375	6	,	,	PUNCT
hassl-861	375	7	2020	2020	NUM
hassl-861	375	8	,	,	PUNCT
hassl-861	375	9	8(3	8(3	NUM
hassl-861	375	10	):	):	PUNCT
hassl-861	375	11	310	310	NUM
hassl-861	375	12	-	-	SYM
hassl-861	375	13	322	322	NUM
hassl-861	375	14	322	322	NUM
hassl-861	375	15	©	©	PROPN
hassl-861	375	16	2020	2020	NUM
hassl-861	375	17	conscientia	conscientia	PROPN
hassl-861	375	18	beam	beam	PROPN
hassl-861	375	19	.	.	PUNCT
hassl-861	376	1	all	all	DET
hassl-861	376	2	rights	right	NOUN
hassl-861	376	3	reserved	reserve	VERB
hassl-861	376	4	.	.	PUNCT
hassl-861	377	1	parasuraman	parasuraman	NOUN
hassl-861	377	2	,	,	PUNCT
hassl-861	377	3	a.	a.	PROPN
hassl-861	377	4	,	,	PUNCT
hassl-861	377	5	zeithaml	zeithaml	PROPN
hassl-861	377	6	,	,	PUNCT
hassl-861	377	7	v.	v.	PROPN
hassl-861	377	8	a.	a.	PROPN
hassl-861	377	9	,	,	PUNCT
hassl-861	377	10	&	&	CCONJ
hassl-861	377	11	berry	berry	PROPN
hassl-861	377	12	,	,	PUNCT
hassl-861	377	13	l.	l.	PROPN
hassl-861	377	14	(	(	PUNCT
hassl-861	377	15	1991	1991	NUM
hassl-861	377	16	)	)	PUNCT
hassl-861	377	17	.	.	PUNCT
hassl-861	378	1	refinement	refinement	NOUN
hassl-861	378	2	and	and	CCONJ
hassl-861	378	3	reassessment	reassessment	NOUN
hassl-861	378	4	of	of	ADP
hassl-861	378	5	the	the	DET
hassl-861	378	6	servqual	servqual	ADJ
hassl-861	378	7	scale	scale	NOUN
hassl-861	378	8	.	.	PUNCT
hassl-861	379	1	journal	journal	NOUN
hassl-861	379	2	of	of	ADP
hassl-861	379	3	retailing	retailing	NOUN
hassl-861	379	4	,	,	PUNCT
hassl-861	379	5	67(4	67(4	NUM
hassl-861	379	6	)	)	PUNCT
hassl-861	379	7	,	,	PUNCT
hassl-861	379	8	420	420	NUM
hassl-861	379	9	-	-	SYM
hassl-861	379	10	450	450	NUM
hassl-861	379	11	.	.	PUNCT
hassl-861	380	1	raad	raad	PROPN
hassl-861	380	2	,	,	PUNCT
hassl-861	380	3	h.	h.	PROPN
hassl-861	380	4	,	,	PUNCT
hassl-861	380	5	a.	a.	PROPN
hassl-861	380	6	(	(	PUNCT
hassl-861	380	7	2005	2005	NUM
hassl-861	380	8	)	)	PUNCT
hassl-861	380	9	.	.	PUNCT
hassl-861	381	1	a	a	DET
hassl-861	381	2	new	new	ADJ
hassl-861	381	3	method	method	NOUN
hassl-861	381	4	for	for	ADP
hassl-861	381	5	studying	study	VERB
hassl-861	381	6	the	the	DET
hassl-861	381	7	quality	quality	NOUN
hassl-861	381	8	of	of	ADP
hassl-861	381	9	banking	banking	NOUN
hassl-861	381	10	services	service	NOUN
hassl-861	381	11	in	in	ADP
hassl-861	381	12	the	the	DET
hassl-861	381	13	banking	banking	NOUN
hassl-861	381	14	sector	sector	NOUN
hassl-861	381	15	"	"	PUNCT
hassl-861	381	16	comparative	comparative	ADJ
hassl-861	381	17	field	field	NOUN
hassl-861	381	18	study	study	NOUN
hassl-861	381	19	between	between	ADP
hassl-861	381	20	some	some	DET
hassl-861	381	21	syrian	syrian	ADJ
hassl-861	381	22	and	and	CCONJ
hassl-861	381	23	jordanian	jordanian	ADJ
hassl-861	381	24	banks	bank	NOUN
hassl-861	381	25	.	.	PUNCT
hassl-861	382	1	unpublished	unpublished	ADJ
hassl-861	382	2	research	research	NOUN
hassl-861	382	3	,	,	PUNCT
hassl-861	382	4	faculty	faculty	NOUN
hassl-861	382	5	of	of	ADP
hassl-861	382	6	economics	economic	NOUN
hassl-861	382	7	,	,	PUNCT
hassl-861	382	8	damascus	damascus	PROPN
hassl-861	382	9	university	university	PROPN
hassl-861	382	10	,	,	PUNCT
hassl-861	382	11	syria	syria	PROPN
hassl-861	382	12	.	.	PUNCT
hassl-861	382	13	roscoe	roscoe	PROPN
hassl-861	382	14	,	,	PUNCT
hassl-861	382	15	j.	j.	PROPN
hassl-861	382	16	t.	t.	PROPN
hassl-861	382	17	(	(	PUNCT
hassl-861	382	18	1975	1975	NUM
hassl-861	382	19	)	)	PUNCT
hassl-861	382	20	.	.	PUNCT
hassl-861	383	1	fundamental	fundamental	ADJ
hassl-861	383	2	research	research	NOUN
hassl-861	383	3	statistics	statistic	NOUN
hassl-861	383	4	for	for	ADP
hassl-861	383	5	the	the	DET
hassl-861	383	6	behavioral	behavioral	ADJ
hassl-861	383	7	sciences	science	NOUN
hassl-861	383	8	(	(	PUNCT
hassl-861	383	9	2nd	2nd	ADJ
hassl-861	383	10	ed	ed	NOUN
hassl-861	383	11	.	.	PUNCT
hassl-861	383	12	)	)	PUNCT
hassl-861	383	13	.	.	PUNCT
hassl-861	384	1	new	new	PROPN
hassl-861	384	2	york	york	PROPN
hassl-861	384	3	:	:	PUNCT
hassl-861	384	4	holt	holt	PROPN
hassl-861	384	5	rinehart	rinehart	PROPN
hassl-861	384	6	&	&	CCONJ
hassl-861	384	7	winston	winston	PROPN
hassl-861	384	8	.	.	PUNCT
hassl-861	385	1	rotter	rotter	PROPN
hassl-861	385	2	,	,	PUNCT
hassl-861	385	3	j.	j.	PROPN
hassl-861	385	4	b.	b.	PROPN
hassl-861	385	5	(	(	PUNCT
hassl-861	385	6	1967	1967	NUM
hassl-861	385	7	)	)	PUNCT
hassl-861	385	8	.	.	PUNCT
hassl-861	386	1	a	a	DET
hassl-861	386	2	new	new	ADJ
hassl-861	386	3	scale	scale	NOUN
hassl-861	386	4	for	for	ADP
hassl-861	386	5	the	the	DET
hassl-861	386	6	measurement	measurement	NOUN
hassl-861	386	7	of	of	ADP
hassl-861	386	8	interpersonal	interpersonal	ADJ
hassl-861	386	9	trust	trust	PROPN
hassl-861	386	10	.	.	PUNCT
hassl-861	387	1	journal	journal	NOUN
hassl-861	387	2	of	of	ADP
hassl-861	387	3	personality	personality	NOUN
hassl-861	387	4	,	,	PUNCT
hassl-861	387	5	35(4	35(4	NUM
hassl-861	387	6	)	)	PUNCT
hassl-861	387	7	,	,	PUNCT
hassl-861	387	8	651	651	NUM
hassl-861	387	9	-	-	SYM
hassl-861	387	10	665	665	NUM
hassl-861	387	11	.	.	PUNCT
hassl-861	388	1	sumer	sumer	NOUN
hassl-861	388	2	,	,	PUNCT
hassl-861	388	3	a.	a.	PROPN
hassl-861	388	4	,	,	PUNCT
hassl-861	388	5	n.	n.	NOUN
hassl-861	388	6	(	(	PUNCT
hassl-861	388	7	2008	2008	NUM
hassl-861	388	8	)	)	PUNCT
hassl-861	388	9	.	.	PUNCT
hassl-861	389	1	the	the	DET
hassl-861	389	2	effect	effect	NOUN
hassl-861	389	3	of	of	ADP
hassl-861	389	4	marketing	marketing	NOUN
hassl-861	389	5	banking	banking	NOUN
hassl-861	389	6	services	service	NOUN
hassl-861	389	7	on	on	ADP
hassl-861	389	8	customer	customer	NOUN
hassl-861	389	9	behavior	behavior	NOUN
hassl-861	389	10	comparative	comparative	ADJ
hassl-861	389	11	study	study	NOUN
hassl-861	389	12	between	between	ADP
hassl-861	389	13	private	private	ADJ
hassl-861	389	14	banks	bank	NOUN
hassl-861	389	15	and	and	CCONJ
hassl-861	389	16	government	government	NOUN
hassl-861	389	17	banks	bank	NOUN
hassl-861	389	18	in	in	ADP
hassl-861	389	19	syrian	syrian	PROPN
hassl-861	389	20	.	.	PUNCT
hassl-861	390	1	ph.d	ph.d	PROPN
hassl-861	390	2	.	.	PUNCT
hassl-861	391	1	thesis	thesis	NOUN
hassl-861	391	2	,	,	PUNCT
hassl-861	391	3	faculty	faculty	NOUN
hassl-861	391	4	of	of	ADP
hassl-861	391	5	economics	economic	NOUN
hassl-861	391	6	,	,	PUNCT
hassl-861	391	7	university	university	NOUN
hassl-861	391	8	,	,	PUNCT
hassl-861	391	9	published	publish	VERB
hassl-861	391	10	research	research	NOUN
hassl-861	391	11	,	,	PUNCT
hassl-861	391	12	syria	syria	PROPN
hassl-861	391	13	,	,	PUNCT
hassl-861	391	14	damascus	damascus	PROPN
hassl-861	391	15	svensson	svensson	PROPN
hassl-861	391	16	,	,	PUNCT
hassl-861	391	17	l.	l.	PROPN
hassl-861	391	18	(	(	PUNCT
hassl-861	391	19	2006	2006	NUM
hassl-861	391	20	)	)	PUNCT
hassl-861	391	21	.	.	PUNCT
hassl-861	392	1	new	new	ADJ
hassl-861	392	2	professionalism	professionalism	NOUN
hassl-861	392	3	,	,	PUNCT
hassl-861	392	4	trust	trust	NOUN
hassl-861	392	5	and	and	CCONJ
hassl-861	392	6	competence	competence	NOUN
hassl-861	392	7	:	:	PUNCT
hassl-861	392	8	some	some	DET
hassl-861	392	9	conceptual	conceptual	ADJ
hassl-861	392	10	remarks	remark	NOUN
hassl-861	392	11	and	and	CCONJ
hassl-861	392	12	empirical	empirical	ADJ
hassl-861	392	13	data	datum	NOUN
hassl-861	392	14	.	.	PUNCT
hassl-861	393	1	current	current	ADJ
hassl-861	393	2	sociology	sociology	NOUN
hassl-861	393	3	,	,	PUNCT
hassl-861	393	4	54(4	54(4	NUM
hassl-861	393	5	)	)	PUNCT
hassl-861	393	6	,	,	PUNCT
hassl-861	393	7	579	579	NUM
hassl-861	393	8	-	-	SYM
hassl-861	393	9	594	594	NUM
hassl-861	393	10	.	.	PUNCT
hassl-861	394	1	zeithaml	zeithaml	PROPN
hassl-861	394	2	,	,	PUNCT
hassl-861	394	3	v.	v.	PROPN
hassl-861	394	4	,	,	PUNCT
hassl-861	394	5	&	&	CCONJ
hassl-861	394	6	bitner	bitner	NOUN
hassl-861	394	7	,	,	PUNCT
hassl-861	394	8	m.	m.	NOUN
hassl-861	394	9	(	(	PUNCT
hassl-861	394	10	2003	2003	NUM
hassl-861	394	11	)	)	PUNCT
hassl-861	394	12	.	.	PUNCT
hassl-861	395	1	service	service	NOUN
hassl-861	395	2	marketing	marketing	NOUN
hassl-861	395	3	:	:	PUNCT
hassl-861	395	4	integrating	integrate	VERB
hassl-861	395	5	customer	customer	NOUN
hassl-861	395	6	focus	focus	VERB
hassl-861	395	7	across	across	ADP
hassl-861	395	8	the	the	DET
hassl-861	395	9	firm	firm	NOUN
hassl-861	395	10	.	.	PUNCT
hassl-861	396	1	new	new	PROPN
hassl-861	396	2	york	york	PROPN
hassl-861	396	3	:	:	PUNCT
hassl-861	396	4	mcgraw	mcgraw	PROPN
hassl-861	396	5	-	-	PUNCT
hassl-861	396	6	hill	hill	NOUN
hassl-861	396	7	.	.	PUNCT
hassl-861	397	1	zhu	zhu	PROPN
hassl-861	397	2	,	,	PUNCT
hassl-861	397	3	y.-q	y.-q	PROPN
hassl-861	397	4	.	.	PROPN
hassl-861	397	5	,	,	PUNCT
hassl-861	397	6	&	&	CCONJ
hassl-861	397	7	amelina	amelina	PROPN
hassl-861	397	8	,	,	PUNCT
hassl-861	397	9	d.	d.	PROPN
hassl-861	397	10	(	(	PUNCT
hassl-861	397	11	2016	2016	NUM
hassl-861	397	12	)	)	PUNCT
hassl-861	397	13	.	.	PUNCT
hassl-861	398	1	investigating	investigate	VERB
hassl-861	398	2	effectiveness	effectiveness	NOUN
hassl-861	398	3	of	of	ADP
hassl-861	398	4	source	source	NOUN
hassl-861	398	5	credibility	credibility	NOUN
hassl-861	398	6	elements	element	NOUN
hassl-861	398	7	on	on	ADP
hassl-861	398	8	social	social	ADJ
hassl-861	398	9	commerce	commerce	NOUN
hassl-861	398	10	endorsement	endorsement	NOUN
hassl-861	398	11	:	:	PUNCT
hassl-861	398	12	the	the	DET
hassl-861	398	13	case	case	NOUN
hassl-861	398	14	of	of	ADP
hassl-861	398	15	instagram	instagram	PROPN
hassl-861	398	16	in	in	ADP
hassl-861	398	17	indonesia	indonesia	PROPN
hassl-861	398	18	.	.	PUNCT
hassl-861	399	1	paper	paper	PROPN
hassl-861	399	2	presented	present	VERB
hassl-861	399	3	at	at	ADP
hassl-861	399	4	the	the	DET
hassl-861	399	5	pacis	pacis	NOUN
hassl-861	399	6	.	.	PUNCT
hassl-861	400	1	views	view	NOUN
hassl-861	400	2	and	and	CCONJ
hassl-861	400	3	opinions	opinion	NOUN
hassl-861	400	4	expressed	express	VERB
hassl-861	400	5	in	in	ADP
hassl-861	400	6	this	this	DET
hassl-861	400	7	article	article	NOUN
hassl-861	400	8	are	be	AUX
hassl-861	400	9	the	the	DET
hassl-861	400	10	views	view	NOUN
hassl-861	400	11	and	and	CCONJ
hassl-861	400	12	opinions	opinion	NOUN
hassl-861	400	13	of	of	ADP
hassl-861	400	14	the	the	DET
hassl-861	400	15	author(s	author(s	NOUN
hassl-861	400	16	)	)	PUNCT
hassl-861	400	17	,	,	PUNCT
hassl-861	400	18	humanities	humanity	NOUN
hassl-861	400	19	and	and	CCONJ
hassl-861	400	20	social	social	ADJ
hassl-861	400	21	sciences	science	NOUN
hassl-861	400	22	letters	letter	NOUN
hassl-861	400	23	shall	shall	AUX
hassl-861	400	24	not	not	PART
hassl-861	400	25	be	be	AUX
hassl-861	400	26	responsible	responsible	ADJ
hassl-861	400	27	or	or	CCONJ
hassl-861	400	28	answerable	answerable	ADJ
hassl-861	400	29	for	for	ADP
hassl-861	400	30	any	any	DET
hassl-861	400	31	loss	loss	NOUN
hassl-861	400	32	,	,	PUNCT
hassl-861	400	33	damage	damage	NOUN
hassl-861	400	34	or	or	CCONJ
hassl-861	400	35	liability	liability	NOUN
hassl-861	400	36	etc	etc	X
hassl-861	400	37	.	.	X
hassl-861	401	1	caused	cause	VERB
hassl-861	401	2	in	in	ADP
hassl-861	401	3	relation	relation	NOUN
hassl-861	401	4	to	to	PART
hassl-861	401	5	/	/	PUNCT
hassl-861	401	6	arising	arise	VERB
hassl-861	401	7	out	out	ADP
hassl-861	401	8	of	of	ADP
hassl-861	401	9	the	the	DET
hassl-861	401	10	use	use	NOUN
hassl-861	401	11	of	of	ADP
hassl-861	401	12	the	the	DET
hassl-861	401	13	content	content	NOUN
hassl-861	401	14	.	.	PUNCT