id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
iassist-570	Ward, Margaret	Supporting Data Users in a World of Changing Technology	1997	4	.pdf	application/pdf	2340	98	62	By logging all queries it is possible to identify the types of problem users are having and enables us to make appropriate improvements to the Archive’s services in order to reduce future problems. Pre-order queries in the UK Data Archive Two User Services staff focus upon enquiries before any data or documentation have been delivered.	cache/iassist-570.pdf	txt/iassist-570.txt