id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
iassist-624	Smith, Margaret; Conte, Jill; Guss, Samantha	Understanding Academic Patrons’ Data Needs through Virtual Reference Transcripts: Preliminary Findings from New York University Libraries	2016	7	.pdf	application/pdf	5589	239	53	Our final goal is to contribute to the growing body of knowledge about how information needs are conceptualized and articulated, and how this knowledge can be used to improve data reference in an academic library setting. Keywords: academic libraries, data reference, grounded theory, virtual reference services, chat transcripts Introduction NYU Libraries serves the NYU ‘Global Network University’, the main campus of which is situated in Greenwich Village, next to Washington Square Park, in Lower Manhattan.	cache/iassist-624.pdf	txt/iassist-624.txt