id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
iassist-661	Fisher, Gary P.	A Computer Center Survey: What Student's Don't Like	1982	8	.pdf	application/pdf	2089	88	54	A queueing study would have provided precise waiting times and queue lengths for computer center services, but my concern was the impact these factors have on user satisfaction. User satisfaction index by average turnover time Average Turnover Time (Minutes) Satisfaction 0-15 ^ 16 or more High 47% 25% Medium 35 13 Low 18 62 100% 100% N=17 N=16 Table 8.	cache/iassist-661.pdf	txt/iassist-661.txt