id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
iassist-787		iassist-787		3	.pdf	application/pdf	2344	82	51	DC I'd like to start by making a few statements in general about user surveys, and then to discuss their goals, their different varieties, and finally some methodological pointers First, there's no such thing as an end user Second, information isn't a commodity like a bar of soap which can be bought, sold, and priced over the counter. Each of these five goals is related to the different kinds of user survey you might conduct And accomplishment of these goals is also related to the four points I made earlier 1 mentioned, for example, that there is no such thing as an end user.	cache/iassist-787.pdf	txt/iassist-787.txt