id	sid	tid	token	lemma	pos
iassist-661	1	1	a	a	DET
iassist-661	1	2	computer	computer	NOUN
iassist-661	1	3	center	center	NOUN
iassist-661	1	4	survey	survey	NOUN
iassist-661	1	5	:	:	PUNCT
iassist-661	1	6	what	what	PRON
iassist-661	1	7	students	student	NOUN
iassist-661	1	8	do	do	AUX
iassist-661	1	9	n't	not	PART
iassist-661	1	10	like	like	VERB
iassist-661	1	11	gary	gary	PROPN
iassist-661	1	12	p	p	PROPN
iassist-661	1	13	,	,	PUNCT
iassist-661	1	14	fisher	fisher	PROPN
iassist-661	1	15	hay	hay	PROPN
iassist-661	1	16	-	-	PUNCT
iassist-661	1	17	hug6ins	hug6in	NOUN
iassist-661	1	18	actuarial	actuarial	ADJ
iassist-661	1	19	consultants	consultant	NOUN
iassist-661	1	20	philadelphia	philadelphia	PROPN
iassist-661	1	21	,	,	PUNCT
iassist-661	1	22	pa	pa	PROPN
iassist-661	1	23	introduction	introduction	NOUN
iassist-661	1	24	the	the	DET
iassist-661	1	25	idea	idea	NOUN
iassist-661	1	26	for	for	ADP
iassist-661	1	27	a	a	DET
iassist-661	1	28	survey	survey	NOUN
iassist-661	1	29	of	of	ADP
iassist-661	1	30	users	user	NOUN
iassist-661	1	31	at	at	ADP
iassist-661	1	32	the	the	DET
iassist-661	1	33	"	"	PUNCT
iassist-661	1	34	metro	metro	PROPN
iassist-661	1	35	"	"	PUNCT
iassist-661	1	36	university	university	NOUN
iassist-661	1	37	computer	computer	NOUN
iassist-661	1	38	center	center	NOUN
iassist-661	1	39	grev	grev	PROPN
iassist-661	1	40	)	)	PUNCT
iassist-661	1	41	out	out	ADP
iassist-661	1	42	of	of	ADP
iassist-661	1	43	personal	personal	ADJ
iassist-661	1	44	observations	observation	NOUN
iassist-661	1	45	made	make	VERB
iassist-661	1	46	when	when	SCONJ
iassist-661	1	47	using	use	VERB
iassist-661	1	48	the	the	DET
iassist-661	1	49	facility	facility	NOUN
iassist-661	1	50	in	in	ADP
iassist-661	1	51	september	september	PROPN
iassist-661	1	52	1980	1980	NUM
iassist-661	1	53	.	.	PUNCT
iassist-661	2	1	service	service	NOUN
iassist-661	2	2	times	time	NOUN
iassist-661	2	3	-both	-both	PROPN
iassist-661	2	4	to	to	PART
iassist-661	2	5	use	use	VERB
iassist-661	2	6	a	a	DET
iassist-661	2	7	keypunch	keypunch	NOUN
iassist-661	2	8	machine	machine	NOUN
iassist-661	2	9	and	and	CCONJ
iassist-661	2	10	to	to	PART
iassist-661	2	11	receive	receive	VERB
iassist-661	2	12	one	one	PRON
iassist-661	2	13	's	's	PART
iassist-661	2	14	printed	print	VERB
iassist-661	2	15	program	program	NOUN
iassist-661	2	16	-seemed	-seeme	VERB
iassist-661	2	17	inordinately	inordinately	ADV
iassist-661	2	18	and	and	CCONJ
iassist-661	2	19	uncomfortably	uncomfortably	ADV
iassist-661	2	20	long	long	ADV
iassist-661	2	21	.	.	PUNCT
iassist-661	3	1	cramped	cramp	VERB
iassist-661	3	2	and	and	CCONJ
iassist-661	3	3	crowded	crowded	ADJ
iassist-661	3	4	waiting	waiting	NOUN
iassist-661	3	5	areas	area	NOUN
iassist-661	3	6	made	make	VERB
iassist-661	3	7	these	these	DET
iassist-661	3	8	service	service	NOUN
iassist-661	3	9	delays	delay	NOUN
iassist-661	3	10	even	even	ADV
iassist-661	3	11	more	more	ADV
iassist-661	3	12	unpleasant	unpleasant	ADJ
iassist-661	3	13	.	.	PUNCT
iassist-661	4	1	the	the	DET
iassist-661	4	2	consultants	consultant	NOUN
iassist-661	4	3	on	on	ADP
iassist-661	4	4	duty	duty	NOUN
iassist-661	4	5	were	be	AUX
iassist-661	4	6	sometimes	sometimes	ADV
iassist-661	4	7	nowhere	nowhere	ADV
iassist-661	4	8	in	in	ADP
iassist-661	4	9	sight	sight	NOUN
iassist-661	4	10	,	,	PUNCT
iassist-661	4	11	sometimes	sometimes	ADV
iassist-661	4	12	besieged	besiege	VERB
iassist-661	4	13	by	by	ADP
iassist-661	4	14	long	long	ADJ
iassist-661	4	15	lines	line	NOUN
iassist-661	4	16	of	of	ADP
iassist-661	4	17	of	of	ADP
iassist-661	4	18	students	student	NOUN
iassist-661	4	19	,	,	PUNCT
iassist-661	4	20	and	and	CCONJ
iassist-661	4	21	usually	usually	ADV
iassist-661	4	22	,	,	PUNCT
iassist-661	4	23	once	once	SCONJ
iassist-661	4	24	one	one	PRON
iassist-661	4	25	got	get	VERB
iassist-661	4	26	an	an	DET
iassist-661	4	27	interview	interview	NOUN
iassist-661	4	28	,	,	PUNCT
iassist-661	4	29	unfriendly	unfriendly	ADJ
iassist-661	4	30	.	.	PUNCT
iassist-661	5	1	assuming	assume	VERB
iassist-661	5	2	that	that	SCONJ
iassist-661	5	3	these	these	DET
iassist-661	5	4	experiences	experience	NOUN
iassist-661	5	5	were	be	AUX
iassist-661	5	6	not	not	PART
iassist-661	5	7	unusual	unusual	ADJ
iassist-661	5	8	,	,	PUNCT
iassist-661	5	9	i	i	PRON
iassist-661	5	10	hypothesized	hypothesize	VERB
iassist-661	5	11	that	that	SCONJ
iassist-661	5	12	lengthy	lengthy	ADJ
iassist-661	5	13	service	service	NOUN
iassist-661	5	14	times	time	NOUN
iassist-661	5	15	and	and	CCONJ
iassist-661	5	16	inadequate	inadequate	ADJ
iassist-661	5	17	consulting	consulting	NOUN
iassist-661	5	18	might	might	AUX
iassist-661	5	19	lead	lead	VERB
iassist-661	5	20	to	to	ADP
iassist-661	5	21	dissatisfaction	dissatisfaction	NOUN
iassist-661	5	22	among	among	ADP
iassist-661	5	23	users	user	NOUN
iassist-661	5	24	with	with	ADP
iassist-661	5	25	the	the	DET
iassist-661	5	26	computer	computer	NOUN
iassist-661	5	27	facilities	facility	NOUN
iassist-661	5	28	.	.	PUNCT
iassist-661	6	1	a	a	DET
iassist-661	6	2	queueing	queue	VERB
iassist-661	6	3	study	study	NOUN
iassist-661	6	4	would	would	AUX
iassist-661	6	5	have	have	AUX
iassist-661	6	6	provided	provide	VERB
iassist-661	6	7	precise	precise	ADJ
iassist-661	6	8	waiting	waiting	NOUN
iassist-661	6	9	times	time	NOUN
iassist-661	6	10	and	and	CCONJ
iassist-661	6	11	queue	queue	NOUN
iassist-661	6	12	lengths	length	NOUN
iassist-661	6	13	for	for	ADP
iassist-661	6	14	computer	computer	NOUN
iassist-661	6	15	center	center	NOUN
iassist-661	6	16	services	service	NOUN
iassist-661	6	17	,	,	PUNCT
iassist-661	6	18	but	but	CCONJ
iassist-661	6	19	my	my	PRON
iassist-661	6	20	concern	concern	NOUN
iassist-661	6	21	was	be	AUX
iassist-661	6	22	the	the	DET
iassist-661	6	23	impact	impact	NOUN
iassist-661	6	24	these	these	DET
iassist-661	6	25	factors	factor	NOUN
iassist-661	6	26	have	have	VERB
iassist-661	6	27	on	on	ADP
iassist-661	6	28	user	user	NOUN
iassist-661	6	29	satisfaction	satisfaction	NOUN
iassist-661	6	30	.	.	PUNCT
iassist-661	7	1	i	i	PRON
iassist-661	7	2	anticipated	anticipate	VERB
iassist-661	7	3	that	that	SCONJ
iassist-661	7	4	those	those	DET
iassist-661	7	5	segments	segment	NOUN
iassist-661	7	6	of	of	ADP
iassist-661	7	7	the	the	DET
iassist-661	7	8	user	user	NOUN
iassist-661	7	9	population	population	NOUN
iassist-661	7	10	with	with	ADP
iassist-661	7	11	more	more	ADV
iassist-661	7	12	limited	limited	ADJ
iassist-661	7	13	access	access	NOUN
iassist-661	7	14	to	to	ADP
iassist-661	7	15	the	the	DET
iassist-661	7	16	facilities	facility	NOUN
iassist-661	7	17	-commuting	-commute	VERB
iassist-661	7	18	students	student	NOUN
iassist-661	7	19	traveling	travel	VERB
iassist-661	7	20	25	25	NUM
iassist-661	7	21	or	or	CCONJ
iassist-661	7	22	more	more	ADJ
iassist-661	7	23	minutes	minute	NOUN
iassist-661	7	24	from	from	ADP
iassist-661	7	25	home	home	NOUN
iassist-661	7	26	-would	-would	PROPN
iassist-661	7	27	feel	feel	VERB
iassist-661	7	28	the	the	DET
iassist-661	7	29	waiting	waiting	NOUN
iassist-661	7	30	times	time	NOUN
iassist-661	7	31	more	more	ADV
iassist-661	7	32	intensely	intensely	ADV
iassist-661	7	33	.	.	PUNCT
iassist-661	8	1	these	these	DET
iassist-661	8	2	students	student	NOUN
iassist-661	8	3	have	have	VERB
iassist-661	8	4	less	less	ADJ
iassist-661	8	5	flexibility	flexibility	NOUN
iassist-661	8	6	than	than	ADP
iassist-661	8	7	"	"	PUNCT
iassist-661	8	8	metro	metro	PROPN
iassist-661	8	9	"	"	PUNCT
iassist-661	8	10	residents	resident	NOUN
iassist-661	8	11	in	in	ADP
iassist-661	8	12	choosing	choose	VERB
iassist-661	8	13	when	when	SCONJ
iassist-661	8	14	to	to	PART
iassist-661	8	15	avoid	avoid	VERB
iassist-661	8	16	those	those	DET
iassist-661	8	17	crowded	crowded	ADJ
iassist-661	8	18	periods	period	NOUN
iassist-661	8	19	that	that	PRON
iassist-661	8	20	arise	arise	VERB
iassist-661	8	21	unexpectedly	unexpectedly	ADV
iassist-661	8	22	at	at	ADP
iassist-661	8	23	the	the	DET
iassist-661	8	24	center	center	NOUN
iassist-661	8	25	.	.	PUNCT
iassist-661	9	1	long	long	ADJ
iassist-661	9	2	-	-	PUNCT
iassist-661	9	3	distance	distance	NOUN
iassist-661	9	4	commuters	commuter	NOUN
iassist-661	9	5	,	,	PUNCT
iassist-661	9	6	i	i	PRON
iassist-661	9	7	predicted	predict	VERB
iassist-661	9	8	,	,	PUNCT
iassist-661	9	9	should	should	AUX
iassist-661	9	10	therefore	therefore	ADV
iassist-661	9	11	experience	experience	VERB
iassist-661	9	12	longer	long	ADJ
iassist-661	9	13	waits	wait	NOUN
iassist-661	9	14	and	and	CCONJ
iassist-661	9	15	rate	rate	VERB
iassist-661	9	16	the	the	DET
iassist-661	9	17	center	center	NOUN
iassist-661	9	18	's	's	PART
iassist-661	9	19	performance	performance	NOUN
iassist-661	9	20	lower	low	ADJ
iassist-661	9	21	than	than	ADP
iassist-661	9	22	their	their	PRON
iassist-661	9	23	non	non	ADJ
iassist-661	9	24	-	-	ADJ
iassist-661	9	25	commuting	commuting	ADJ
iassist-661	9	26	counterparts	counterpart	NOUN
iassist-661	9	27	.	.	PUNCT
iassist-661	10	1	methodology	methodology	NOUN
iassist-661	10	2	the	the	DET
iassist-661	10	3	questionnaire	questionnaire	NOUN
iassist-661	10	4	i	i	PRON
iassist-661	10	5	devised	devise	VERB
iassist-661	10	6	for	for	ADP
iassist-661	10	7	the	the	DET
iassist-661	10	8	pre	pre	NOUN
iassist-661	10	9	-	-	NOUN
iassist-661	10	10	test	test	VERB
iassist-661	10	11	a	a	DET
iassist-661	10	12	two	two	NUM
iassist-661	10	13	-	-	PUNCT
iassist-661	10	14	page	page	NOUN
iassist-661	10	15	,	,	PUNCT
iassist-661	10	16	thirty	thirty	NUM
iassist-661	10	17	-	-	PUNCT
iassist-661	10	18	question	question	NOUN
iassist-661	10	19	self	self	NOUN
iassist-661	10	20	-	-	PUNCT
iassist-661	10	21	administered	administer	VERB
iassist-661	10	22	survey	survey	NOUN
iassist-661	10	23	which	which	PRON
iassist-661	10	24	solicited	solicit	VERB
iassist-661	10	25	demographic	demographic	ADJ
iassist-661	10	26	information	information	NOUN
iassist-661	10	27	,	,	PUNCT
iassist-661	10	28	ratings	rating	NOUN
iassist-661	10	29	of	of	ADP
iassist-661	10	30	some	some	DET
iassist-661	10	31	services	service	NOUN
iassist-661	10	32	,	,	PUNCT
iassist-661	10	33	average	average	ADJ
iassist-661	10	34	waits	wait	NOUN
iassist-661	10	35	for	for	ADP
iassist-661	10	36	turnover	turnover	NOUN
iassist-661	10	37	and	and	CCONJ
iassist-661	10	38	keypunches	keypunche	NOUN
iassist-661	10	39	,	,	PUNCT
iassist-661	10	40	suggestions	suggestion	NOUN
iassist-661	10	41	for	for	ADP
iassist-661	10	42	improvement	improvement	NOUN
iassist-661	10	43	(	(	PUNCT
iassist-661	10	44	more	more	ADJ
iassist-661	10	45	keypunches	keypunche	NOUN
iassist-661	10	46	,	,	PUNCT
iassist-661	10	47	longer	long	ADJ
iassist-661	10	48	hours	hour	NOUN
iassist-661	10	49	,	,	PUNCT
iassist-661	10	50	and	and	CCONJ
iassist-661	10	51	so	so	ADV
iassist-661	10	52	on	on	ADV
iassist-661	10	53	)	)	PUNCT
iassist-661	10	54	,	,	PUNCT
iassist-661	10	55	and	and	CCONJ
iassist-661	10	56	user	user	NOUN
iassist-661	10	57	characteristics	characteristic	NOUN
iassist-661	10	58	.	.	PUNCT
iassist-661	11	1	these	these	DET
iassist-661	11	2	user	user	NOUN
iassist-661	11	3	characteristics	characteristic	NOUN
iassist-661	11	4	included	include	VERB
iassist-661	11	5	how	how	SCONJ
iassist-661	11	6	often	often	ADV
iassist-661	11	7	and	and	CCONJ
iassist-661	11	8	at	at	ADP
iassist-661	11	9	what	what	PRON
iassist-661	11	10	times	time	NOUN
iassist-661	11	11	a	a	DET
iassist-661	11	12	student	student	NOUN
iassist-661	11	13	used	use	VERB
iassist-661	11	14	the	the	DET
iassist-661	11	15	center	center	NOUN
iassist-661	11	16	and	and	CCONJ
iassist-661	11	17	what	what	PRON
iassist-661	11	18	languages	language	NOUN
iassist-661	11	19	he	he	PRON
iassist-661	11	20	could	could	AUX
iassist-661	11	21	program	program	VERB
iassist-661	11	22	56	56	NUM
iassist-661	11	23	my	my	PRON
iassist-661	11	24	sample	sample	NOUN
iassist-661	11	25	of	of	ADP
iassist-661	11	26	40	40	NUM
iassist-661	11	27	computer	computer	NOUN
iassist-661	11	28	center	center	NOUN
iassist-661	11	29	users	user	NOUN
iassist-661	11	30	consisted	consist	VERB
iassist-661	11	31	mostly	mostly	ADV
iassist-661	11	32	of	of	ADP
iassist-661	11	33	males	male	NOUN
iassist-661	11	34	(	(	PUNCT
iassist-661	11	35	67.5	67.5	NUM
iassist-661	11	36	%	%	NOUN
iassist-661	11	37	)	)	PUNCT
iassist-661	11	38	,	,	PUNCT
iassist-661	11	39	commuters	commuter	NOUN
iassist-661	11	40	(	(	PUNCT
iassist-661	11	41	72.5	72.5	NUM
iassist-661	11	42	%	%	NOUN
iassist-661	11	43	)	)	PUNCT
iassist-661	11	44	,	,	PUNCT
iassist-661	11	45	and	and	CCONJ
iassist-661	11	46	either	either	DET
iassist-661	11	47	sophomores	sophomore	NOUN
iassist-661	11	48	(	(	PUNCT
iassist-661	11	49	37.5	37.5	NUM
iassist-661	11	50	%	%	NOUN
iassist-661	11	51	)	)	PUNCT
iassist-661	11	52	or	or	CCONJ
iassist-661	11	53	pre	pre	NOUN
iassist-661	11	54	-	-	NOUN
iassist-661	11	55	juniors	junior	NOUN
iassist-661	11	56	(	(	PUNCT
iassist-661	11	57	27.5	27.5	NUM
iassist-661	11	58	%	%	NOUN
iassist-661	11	59	)	)	PUNCT
iassist-661	11	60	.	.	PUNCT
iassist-661	12	1	exactly	exactly	ADV
iassist-661	12	2	half	half	NOUN
iassist-661	12	3	of	of	ADP
iassist-661	12	4	the	the	DET
iassist-661	12	5	students	student	NOUN
iassist-661	12	6	travelled	travel	VERB
iassist-661	12	7	more	more	ADJ
iassist-661	12	8	than	than	ADP
iassist-661	12	9	25	25	NUM
iassist-661	12	10	minutes	minute	NOUN
iassist-661	12	11	to	to	PART
iassist-661	12	12	reach	reach	VERB
iassist-661	12	13	the	the	DET
iassist-661	12	14	center	center	NOUN
iassist-661	12	15	.	.	PUNCT
iassist-661	13	1	the	the	DET
iassist-661	13	2	relative	relative	ADJ
iassist-661	13	3	absence	absence	NOUN
iassist-661	13	4	of	of	ADP
iassist-661	13	5	freshmen	freshman	NOUN
iassist-661	13	6	(	(	PUNCT
iassist-661	13	7	7.5	7.5	NUM
iassist-661	13	8	%	%	NOUN
iassist-661	13	9	)	)	PUNCT
iassist-661	13	10	and	and	CCONJ
iassist-661	13	11	graduate	graduate	NOUN
iassist-661	13	12	students	student	NOUN
iassist-661	13	13	(	(	PUNCT
iassist-661	13	14	7.5	7.5	NUM
iassist-661	13	15	%	%	NOUN
iassist-661	13	16	)	)	PUNCT
iassist-661	13	17	from	from	ADP
iassist-661	13	18	the	the	DET
iassist-661	13	19	sample	sample	NOUN
iassist-661	13	20	is	be	AUX
iassist-661	13	21	notable	notable	ADJ
iassist-661	13	22	but	but	CCONJ
iassist-661	13	23	not	not	PART
iassist-661	13	24	inexplicable	inexplicable	ADJ
iassist-661	13	25	.	.	PUNCT
iassist-661	14	1	few	few	ADJ
iassist-661	14	2	freshmen	freshman	NOUN
iassist-661	14	3	take	take	VERB
iassist-661	14	4	computer	computer	NOUN
iassist-661	14	5	courses	course	NOUN
iassist-661	14	6	because	because	SCONJ
iassist-661	14	7	they	they	PRON
iassist-661	14	8	must	must	AUX
iassist-661	14	9	first	first	ADV
iassist-661	14	10	satisfy	satisfy	VERB
iassist-661	14	11	curriculum	curriculum	NOUN
iassist-661	14	12	requirements	requirement	NOUN
iassist-661	14	13	and	and	CCONJ
iassist-661	14	14	course	course	NOUN
iassist-661	14	15	prerequisites	prerequisite	NOUN
iassist-661	14	16	;	;	PUNCT
iassist-661	14	17	many	many	ADJ
iassist-661	14	18	graduate	graduate	ADJ
iassist-661	14	19	faculty	faculty	NOUN
iassist-661	14	20	(	(	PUNCT
iassist-661	14	21	in	in	ADP
iassist-661	14	22	business	business	NOUN
iassist-661	14	23	or	or	CCONJ
iassist-661	14	24	library	library	NOUN
iassist-661	14	25	science	science	NOUN
iassist-661	14	26	,	,	PUNCT
iassist-661	14	27	for	for	ADP
iassist-661	14	28	example	example	NOUN
iassist-661	14	29	)	)	PUNCT
iassist-661	14	30	encourage	encourage	VERB
iassist-661	14	31	their	their	PRON
iassist-661	14	32	students	student	NOUN
iassist-661	14	33	to	to	PART
iassist-661	14	34	use	use	VERB
iassist-661	14	35	the	the	DET
iassist-661	14	36	facilities	facility	NOUN
iassist-661	14	37	at	at	ADP
iassist-661	14	38	a	a	DET
iassist-661	14	39	computer	computer	NOUN
iassist-661	14	40	utility	utility	NOUN
iassist-661	14	41	elsewhere	elsewhere	ADV
iassist-661	14	42	.	.	PUNCT
iassist-661	15	1	the	the	DET
iassist-661	15	2	sample	sample	NOUN
iassist-661	15	3	embraces	embrace	VERB
iassist-661	15	4	a	a	DET
iassist-661	15	5	fairly	fairly	ADV
iassist-661	15	6	sophisticated	sophisticated	ADJ
iassist-661	15	7	group	group	NOUN
iassist-661	15	8	of	of	ADP
iassist-661	15	9	programmers	programmer	NOUN
iassist-661	15	10	:	:	PUNCT
iassist-661	15	11	70	70	NUM
iassist-661	15	12	%	%	NOUN
iassist-661	15	13	report	report	NOUN
iassist-661	15	14	that	that	SCONJ
iassist-661	15	15	they	they	PRON
iassist-661	15	16	know	know	VERB
iassist-661	15	17	more	more	ADJ
iassist-661	15	18	than	than	ADP
iassist-661	15	19	one	one	NUM
iassist-661	15	20	high	high	ADJ
iassist-661	15	21	-	-	PUNCT
iassist-661	15	22	level	level	NOUN
iassist-661	15	23	or	or	CCONJ
iassist-661	15	24	assembler	assembler	NOUN
iassist-661	15	25	language	language	NOUN
iassist-661	15	26	;	;	PUNCT
iassist-661	15	27	90	90	NUM
iassist-661	15	28	%	%	NOUN
iassist-661	15	29	know	know	NOUN
iassist-661	15	30	fortran	fortran	NOUN
iassist-661	15	31	;	;	PUNCT
iassist-661	15	32	55	55	NUM
iassist-661	15	33	%	%	NOUN
iassist-661	15	34	know	know	NOUN
iassist-661	15	35	languages	language	NOUN
iassist-661	15	36	other	other	ADJ
iassist-661	15	37	than	than	ADP
iassist-661	15	38	pl/1	pl/1	ADV
iassist-661	15	39	,	,	PUNCT
iassist-661	15	40	fortran	fortran	NOUN
iassist-661	15	41	,	,	PUNCT
iassist-661	15	42	or	or	CCONJ
iassist-661	15	43	cobol	cobol	NOUN
iassist-661	15	44	.	.	PUNCT
iassist-661	16	1	respondents	respondent	NOUN
iassist-661	16	2	used	use	VERB
iassist-661	16	3	the	the	DET
iassist-661	16	4	center	center	NOUN
iassist-661	16	5	an	an	DET
iassist-661	16	6	average	average	NOUN
iassist-661	16	7	of	of	ADP
iassist-661	16	8	3	3	NUM
iassist-661	16	9	days	day	NOUN
iassist-661	16	10	and	and	CCONJ
iassist-661	16	11	8.5	8.5	NUM
iassist-661	16	12	hours	hour	NOUN
iassist-661	16	13	during	during	ADP
iassist-661	16	14	the	the	DET
iassist-661	16	15	week	week	NOUN
iassist-661	16	16	preceding	precede	VERB
iassist-661	16	17	the	the	DET
iassist-661	16	18	survey	survey	NOUN
iassist-661	16	19	,	,	PUNCT
iassist-661	16	20	which	which	PRON
iassist-661	16	21	took	take	VERB
iassist-661	16	22	place	place	NOUN
iassist-661	16	23	the	the	DET
iassist-661	16	24	week	week	NOUN
iassist-661	16	25	of	of	ADP
iassist-661	16	26	february	february	PROPN
iassist-661	16	27	8	8	NUM
iassist-661	16	28	,	,	PUNCT
iassist-661	16	29	1981	1981	NUM
iassist-661	16	30	.	.	PUNCT
iassist-661	17	1	the	the	DET
iassist-661	17	2	40	40	NUM
iassist-661	17	3	questionnaires	questionnaire	NOUN
iassist-661	17	4	were	be	AUX
iassist-661	17	5	completed	complete	VERB
iassist-661	17	6	within	within	ADP
iassist-661	17	7	two	two	NUM
iassist-661	17	8	full	full	ADJ
iassist-661	17	9	days	day	NOUN
iassist-661	17	10	(	(	PUNCT
iassist-661	17	11	tuesday	tuesday	PROPN
iassist-661	17	12	and	and	CCONJ
iassist-661	17	13	wednesday	wednesday	PROPN
iassist-661	17	14	)	)	PUNCT
iassist-661	17	15	.	.	PUNCT
iassist-661	18	1	because	because	SCONJ
iassist-661	18	2	most	most	ADJ
iassist-661	18	3	students	student	NOUN
iassist-661	18	4	did	do	AUX
iassist-661	18	5	not	not	PART
iassist-661	18	6	answer	answer	VERB
iassist-661	18	7	questions	question	NOUN
iassist-661	18	8	that	that	PRON
iassist-661	18	9	demanded	demand	VERB
iassist-661	18	10	a	a	DET
iassist-661	18	11	written	write	VERB
iassist-661	18	12	response	response	NOUN
iassist-661	18	13	,	,	PUNCT
iassist-661	18	14	i	i	PRON
iassist-661	18	15	was	be	AUX
iassist-661	18	16	unable	unable	ADJ
iassist-661	18	17	to	to	PART
iassist-661	18	18	collect	collect	VERB
iassist-661	18	19	data	datum	NOUN
iassist-661	18	20	on	on	ADP
iassist-661	18	21	users	user	NOUN
iassist-661	18	22	'	'	PART
iassist-661	18	23	majors	major	NOUN
iassist-661	18	24	or	or	CCONJ
iassist-661	18	25	the	the	DET
iassist-661	18	26	course	course	NOUN
iassist-661	18	27	that	that	PRON
iassist-661	18	28	required	require	VERB
iassist-661	18	29	them	they	PRON
iassist-661	18	30	to	to	PART
iassist-661	18	31	use	use	VERB
iassist-661	18	32	the	the	DET
iassist-661	18	33	center	center	NOUN
iassist-661	18	34	.	.	PUNCT
iassist-661	19	1	index	index	NOUN
iassist-661	19	2	of	of	ADP
iassist-661	19	3	satisfaction	satisfaction	NOUN
iassist-661	19	4	to	to	PART
iassist-661	19	5	measure	measure	VERB
iassist-661	19	6	fully	fully	ADV
iassist-661	19	7	a	a	DET
iassist-661	19	8	user	user	NOUN
iassist-661	19	9	's	's	PART
iassist-661	19	10	satisfaction	satisfaction	NOUN
iassist-661	19	11	with	with	ADP
iassist-661	19	12	the	the	DET
iassist-661	19	13	computer	computer	NOUN
iassist-661	19	14	facilities	facility	NOUN
iassist-661	19	15	,	,	PUNCT
iassist-661	19	16	i	i	PRON
iassist-661	19	17	devised	devise	VERB
iassist-661	19	18	an	an	DET
iassist-661	19	19	index	index	NOUN
iassist-661	19	20	of	of	ADP
iassist-661	19	21	satisfaction	satisfaction	NOUN
iassist-661	19	22	composed	compose	VERB
iassist-661	19	23	of	of	ADP
iassist-661	19	24	the	the	DET
iassist-661	19	25	following	following	ADJ
iassist-661	19	26	responses	response	NOUN
iassist-661	19	27	:	:	PUNCT
iassist-661	19	28	response	response	NOUN
iassist-661	19	29	value	value	NOUN
iassist-661	19	30	center	center	NOUN
iassist-661	19	31	hours	hour	NOUN
iassist-661	19	32	should	should	AUX
iassist-661	19	33	not	not	PART
iassist-661	19	34	be	be	AUX
iassist-661	19	35	extended	extend	VERB
iassist-661	19	36	blank	blank	ADJ
iassist-661	19	37	cards	card	NOUN
iassist-661	19	38	are	be	AUX
iassist-661	19	39	usually	usually	ADV
iassist-661	19	40	available	available	ADJ
iassist-661	19	41	consultants	consultant	NOUN
iassist-661	19	42	are	be	AUX
iassist-661	19	43	helpful	helpful	ADJ
iassist-661	19	44	consultants	consultant	NOUN
iassist-661	19	45	are	be	AUX
iassist-661	19	46	knowledgeable	knowledgeable	ADJ
iassist-661	19	47	keypunch	keypunch	NOUN
iassist-661	19	48	instructions	instruction	NOUN
iassist-661	19	49	are	be	AUX
iassist-661	19	50	clear	clear	ADJ
iassist-661	19	51	and	and	CCONJ
iassist-661	19	52	machine	machine	NOUN
iassist-661	19	53	is	be	AUX
iassist-661	19	54	easy	easy	ADJ
iassist-661	19	55	to	to	PART
iassist-661	19	56	operate	operate	VERB
iassist-661	19	57	card	card	NOUN
iassist-661	19	58	reader	reader	NOUN
iassist-661	19	59	instructions	instruction	NOUN
iassist-661	19	60	are	be	AUX
iassist-661	19	61	clear	clear	ADJ
iassist-661	19	62	and	and	CCONJ
iassist-661	19	63	machine	machine	NOUN
iassist-661	19	64	is	be	AUX
iassist-661	19	65	easy	easy	ADJ
iassist-661	19	66	to	to	PART
iassist-661	19	67	operate	operate	VERB
iassist-661	19	68	operating	operating	NOUN
iassist-661	19	69	hours	hour	NOUN
iassist-661	19	70	are	be	AUX
iassist-661	19	71	convenient	convenient	ADJ
iassist-661	19	72	computer	computer	NOUN
iassist-661	19	73	facilities	facility	NOUN
iassist-661	19	74	are	be	AUX
iassist-661	19	75	adequate	adequate	ADJ
iassist-661	19	76	total	total	ADJ
iassist-661	19	77	10	10	NUM
iassist-661	19	78	scores	score	NOUN
iassist-661	19	79	on	on	ADP
iassist-661	19	80	the	the	DET
iassist-661	19	81	satisfaction	satisfaction	NOUN
iassist-661	19	82	index	index	NOUN
iassist-661	19	83	included	include	VERB
iassist-661	19	84	all	all	DET
iassist-661	19	85	values	value	NOUN
iassist-661	19	86	from	from	ADP
iassist-661	19	87	to	to	ADP
iassist-661	19	88	10	10	NUM
iassist-661	19	89	with	with	ADP
iassist-661	19	90	a	a	DET
iassist-661	19	91	median	median	NOUN
iassist-661	19	92	of	of	ADP
iassist-661	19	93	5	5	NUM
iassist-661	19	94	and	and	CCONJ
iassist-661	19	95	an	an	DET
iassist-661	19	96	interquartile	interquartile	ADJ
iassist-661	19	97	range	range	NOUN
iassist-661	19	98	of	of	ADP
iassist-661	19	99	3	3	NUM
iassist-661	19	100	.	.	PUNCT
iassist-661	19	101	individual	individual	ADJ
iassist-661	19	102	scores	score	NOUN
iassist-661	19	103	were	be	AUX
iassist-661	19	104	collapsed	collapse	VERB
iassist-661	19	105	to	to	PART
iassist-661	19	106	create	create	VERB
iassist-661	19	107	three	three	NUM
iassist-661	19	108	degrees	degree	NOUN
iassist-661	19	109	of	of	ADP
iassist-661	19	110	user	user	NOUN
iassist-661	19	111	satisfaction	satisfaction	NOUN
iassist-661	19	112	,	,	PUNCT
iassist-661	19	113	low	low	ADJ
iassist-661	19	114	(	(	PUNCT
iassist-661	19	115	0	0	NUM
iassist-661	19	116	-	-	SYM
iassist-661	19	117	4	4	NUM
iassist-661	19	118	)	)	PUNCT
iassist-661	19	119	,	,	PUNCT
iassist-661	19	120	moderate	moderate	ADJ
iassist-661	19	121	(	(	PUNCT
iassist-661	19	122	5	5	NUM
iassist-661	19	123	-	-	SYM
iassist-661	19	124	7	7	NUM
iassist-661	19	125	)	)	PUNCT
iassist-661	19	126	,	,	PUNCT
iassist-661	19	127	and	and	CCONJ
iassist-661	19	128	high	high	ADJ
iassist-661	19	129	(	(	PUNCT
iassist-661	19	130	8	8	NUM
iassist-661	19	131	-	-	SYM
iassist-661	19	132	10	10	NUM
iassist-661	19	133	)	)	PUNCT
iassist-661	19	134	for	for	ADP
iassist-661	19	135	crosstabulation	crosstabulation	NOUN
iassist-661	19	136	and	and	CCONJ
iassist-661	19	137	analysis	analysis	NOUN
iassist-661	19	138	.	.	PUNCT
iassist-661	20	1	(	(	PUNCT
iassist-661	20	2	table	table	NOUN
iassist-661	20	3	1	1	NUM
iassist-661	20	4	the	the	DET
iassist-661	20	5	index	index	NOUN
iassist-661	20	6	of	of	ADP
iassist-661	20	7	satisfaction	satisfaction	NOUN
iassist-661	20	8	encompasses	encompass	VERB
iassist-661	20	9	and	and	CCONJ
iassist-661	20	10	enlarges	enlarge	VERB
iassist-661	20	11	upon	upon	SCONJ
iassist-661	20	12	the	the	DET
iassist-661	20	13	user	user	NOUN
iassist-661	20	14	's	's	PART
iassist-661	20	15	response	response	NOUN
iassist-661	20	16	to	to	ADP
iassist-661	20	17	the	the	DET
iassist-661	20	18	question	question	NOUN
iassist-661	20	19	of	of	ADP
iassist-661	20	20	the	the	DET
iassist-661	20	21	center	center	NOUN
iassist-661	20	22	's	's	PART
iassist-661	20	23	adequacy	adequacy	NOUN
iassist-661	20	24	.	.	PUNCT
iassist-661	21	1	comprising	comprise	VERB
iassist-661	21	2	a	a	DET
iassist-661	21	3	number	number	NOUN
iassist-661	21	4	of	of	ADP
iassist-661	21	5	sources	source	NOUN
iassist-661	21	6	of	of	ADP
iassist-661	21	7	user	user	NOUN
iassist-661	21	8	satisfaction	satisfaction	NOUN
iassist-661	21	9	—	—	PUNCT
iassist-661	21	10	ratings	rating	NOUN
iassist-661	21	11	of	of	ADP
iassist-661	21	12	consultants	consultant	NOUN
iassist-661	21	13	,	,	PUNCT
iassist-661	21	14	readability	readability	NOUN
iassist-661	21	15	of	of	ADP
iassist-661	21	16	machine	machine	NOUN
iassist-661	21	17	instructions	instruction	NOUN
iassist-661	21	18	and	and	CCONJ
iassist-661	21	19	ease	ease	NOUN
iassist-661	21	20	of	of	ADP
iassist-661	21	21	machine	machine	NOUN
iassist-661	21	22	operation	operation	NOUN
iassist-661	21	23	,	,	PUNCT
iassist-661	21	24	adequacy	adequacy	NOUN
iassist-661	21	25	of	of	ADP
iassist-661	21	26	operating	operating	NOUN
iassist-661	21	27	hours	hour	NOUN
iassist-661	21	28	—	—	PUNCT
iassist-661	21	29	the	the	DET
iassist-661	21	30	index	index	NOUN
iassist-661	21	31	gives	give	VERB
iassist-661	21	32	a	a	DET
iassist-661	21	33	fuller	full	ADJ
iassist-661	21	34	,	,	PUNCT
iassist-661	21	35	more	more	ADV
iassist-661	21	36	objective	objective	ADJ
iassist-661	21	37	picture	picture	NOUN
iassist-661	21	38	of	of	ADP
iassist-661	21	39	the	the	DET
iassist-661	21	40	user	user	NOUN
iassist-661	21	41	for	for	ADP
iassist-661	21	42	57	57	NUM
iassist-661	21	43	crosstabulations	crosstabulation	NOUN
iassist-661	21	44	with	with	ADP
iassist-661	21	45	demographic	demographic	ADJ
iassist-661	21	46	variables	variable	NOUN
iassist-661	21	47	.	.	PUNCT
iassist-661	22	1	in	in	ADP
iassist-661	22	2	crosstabulations	crosstabulation	NOUN
iassist-661	22	3	with	with	ADP
iassist-661	22	4	service	service	NOUN
iassist-661	22	5	factors	factor	NOUN
iassist-661	22	6	(	(	PUNCT
iassist-661	22	7	turnover	turnover	NOUN
iassist-661	22	8	and	and	CCONJ
iassist-661	22	9	keypunch	keypunch	NOUN
iassist-661	22	10	waits	wait	NOUN
iassist-661	22	11	,	,	PUNCT
iassist-661	22	12	consultant	consultant	NOUN
iassist-661	22	13	ratings	rating	NOUN
iassist-661	22	14	)	)	PUNCT
iassist-661	22	15	,	,	PUNCT
iassist-661	22	16	the	the	DET
iassist-661	22	17	adequacy	adequacy	NOUN
iassist-661	22	18	rating	rating	NOUN
iassist-661	22	19	was	be	AUX
iassist-661	22	20	principally	principally	ADV
iassist-661	22	21	used	use	VERB
iassist-661	22	22	,	,	PUNCT
iassist-661	22	23	since	since	SCONJ
iassist-661	22	24	the	the	DET
iassist-661	22	25	satisfaction	satisfaction	NOUN
iassist-661	22	26	index	index	NOUN
iassist-661	22	27	included	include	VERB
iassist-661	22	28	too	too	ADV
iassist-661	22	29	many	many	ADJ
iassist-661	22	30	items	item	NOUN
iassist-661	22	31	unrelated	unrelated	ADJ
iassist-661	22	32	to	to	ADP
iassist-661	22	33	the	the	DET
iassist-661	22	34	problems	problem	NOUN
iassist-661	22	35	under	under	ADP
iassist-661	22	36	analysis	analysis	NOUN
iassist-661	22	37	.	.	PUNCT
iassist-661	23	1	responses	response	NOUN
iassist-661	23	2	concerning	concern	VERB
iassist-661	23	3	waiting	waiting	NOUN
iassist-661	23	4	times	time	NOUN
iassist-661	23	5	were	be	AUX
iassist-661	23	6	excluded	exclude	VERB
iassist-661	23	7	from	from	ADP
iassist-661	23	8	the	the	DET
iassist-661	23	9	index	index	NOUN
iassist-661	23	10	because	because	SCONJ
iassist-661	23	11	the	the	DET
iassist-661	23	12	a	a	DET
iassist-661	23	13	priori	priori	ADJ
iassist-661	23	14	determination	determination	NOUN
iassist-661	23	15	of	of	ADP
iassist-661	23	16	how	how	SCONJ
iassist-661	23	17	long	long	ADV
iassist-661	23	18	a	a	DET
iassist-661	23	19	waiting	waiting	NOUN
iassist-661	23	20	time	time	NOUN
iassist-661	23	21	must	must	AUX
iassist-661	23	22	be	be	AUX
iassist-661	23	23	before	before	SCONJ
iassist-661	23	24	it	it	PRON
iassist-661	23	25	equals	equal	VERB
iassist-661	23	26	1	1	NUM
iassist-661	23	27	point	point	NOUN
iassist-661	23	28	on	on	ADP
iassist-661	23	29	the	the	DET
iassist-661	23	30	index	index	NOUN
iassist-661	23	31	begs	beg	VERB
iassist-661	23	32	the	the	DET
iassist-661	23	33	question	question	NOUN
iassist-661	23	34	of	of	ADP
iassist-661	23	35	this	this	DET
iassist-661	23	36	study	study	NOUN
iassist-661	23	37	.	.	PUNCT
iassist-661	24	1	results	result	VERB
iassist-661	24	2	the	the	DET
iassist-661	24	3	median	median	ADJ
iassist-661	24	4	score	score	NOUN
iassist-661	24	5	of	of	ADP
iassist-661	24	6	5	5	NUM
iassist-661	24	7	on	on	ADP
iassist-661	24	8	the	the	DET
iassist-661	24	9	10	10	NUM
iassist-661	24	10	point	point	NOUN
iassist-661	24	11	satisfaction	satisfaction	NOUN
iassist-661	24	12	index	index	NOUN
iassist-661	24	13	strongly	strongly	ADV
iassist-661	24	14	suggests	suggest	VERB
iassist-661	24	15	that	that	SCONJ
iassist-661	24	16	services	service	NOUN
iassist-661	24	17	could	could	AUX
iassist-661	24	18	be	be	AUX
iassist-661	24	19	improved	improve	VERB
iassist-661	24	20	at	at	ADP
iassist-661	24	21	the	the	DET
iassist-661	24	22	"	"	PUNCT
iassist-661	24	23	metro	metro	NOUN
iassist-661	24	24	"	"	PUNCT
iassist-661	24	25	computer	computer	NOUN
iassist-661	24	26	center	center	NOUN
iassist-661	24	27	.	.	PUNCT
iassist-661	25	1	44.7	44.7	NUM
iassist-661	25	2	%	%	NOUN
iassist-661	25	3	of	of	ADP
iassist-661	25	4	the	the	DET
iassist-661	25	5	respondents	respondent	NOUN
iassist-661	25	6	rated	rate	VERB
iassist-661	25	7	the	the	DET
iassist-661	25	8	center	center	NOUN
iassist-661	25	9	not	not	PART
iassist-661	25	10	adequate	adequate	ADJ
iassist-661	25	11	,	,	PUNCT
iassist-661	25	12	contributing	contribute	VERB
iassist-661	25	13	to	to	ADP
iassist-661	25	14	these	these	DET
iassist-661	25	15	low	low	ADJ
iassist-661	25	16	index	index	NOUN
iassist-661	25	17	scores	score	NOUN
iassist-661	25	18	.	.	PUNCT
iassist-661	26	1	students	student	NOUN
iassist-661	26	2	were	be	AUX
iassist-661	26	3	also	also	ADV
iassist-661	26	4	critical	critical	ADJ
iassist-661	26	5	of	of	ADP
iassist-661	26	6	the	the	DET
iassist-661	26	7	center	center	NOUN
iassist-661	26	8	's	's	PART
iassist-661	26	9	operating	operating	NOUN
iassist-661	26	10	hours	hour	NOUN
iassist-661	26	11	and	and	CCONJ
iassist-661	26	12	consultants	consultant	NOUN
iassist-661	26	13	.	.	PUNCT
iassist-661	27	1	although	although	SCONJ
iassist-661	27	2	74.450	74.450	NUM
iassist-661	27	3	said	say	VERB
iassist-661	27	4	that	that	SCONJ
iassist-661	27	5	the	the	DET
iassist-661	27	6	current	current	ADJ
iassist-661	27	7	operating	operating	NOUN
iassist-661	27	8	hours	hour	NOUN
iassist-661	27	9	were	be	AUX
iassist-661	27	10	convenient	convenient	ADJ
iassist-661	27	11	,	,	PUNCT
iassist-661	27	12	64.7	64.7	NUM
iassist-661	27	13	%	%	NOUN
iassist-661	27	14	would	would	AUX
iassist-661	27	15	still	still	ADV
iassist-661	27	16	like	like	VERB
iassist-661	27	17	those	those	DET
iassist-661	27	18	hours	hour	NOUN
iassist-661	27	19	extended	extend	VERB
iassist-661	27	20	.	.	PUNCT
iassist-661	28	1	consultants	consultant	NOUN
iassist-661	28	2	were	be	AUX
iassist-661	28	3	rated	rate	VERB
iassist-661	28	4	as	as	ADP
iassist-661	28	5	more	more	ADV
iassist-661	28	6	helpful	helpful	ADJ
iassist-661	28	7	(	(	PUNCT
iassist-661	28	8	70	70	NUM
iassist-661	28	9	%	%	NOUN
iassist-661	28	10	found	find	VERB
iassist-661	28	11	them	they	PRON
iassist-661	28	12	helpful	helpful	ADJ
iassist-661	28	13	)	)	PUNCT
iassist-661	28	14	than	than	ADP
iassist-661	28	15	knowledgeable	knowledgeable	ADJ
iassist-661	28	16	(	(	PUNCT
iassist-661	28	17	62.5	62.5	NUM
iassist-661	28	18	%	%	NOUN
iassist-661	28	19	)	)	PUNCT
iassist-661	28	20	.	.	PUNCT
iassist-661	29	1	more	more	ADV
iassist-661	29	2	positive	positive	ADJ
iassist-661	29	3	ratings	rating	NOUN
iassist-661	29	4	include	include	VERB
iassist-661	29	5	:	:	PUNCT
iassist-661	29	6	93.9	93.9	NUM
iassist-661	29	7	%	%	NOUN
iassist-661	29	8	thought	think	VERB
iassist-661	29	9	that	that	SCONJ
iassist-661	29	10	keypunch	keypunch	PROPN
iassist-661	29	11	instructions	instruction	NOUN
iassist-661	29	12	were	be	AUX
iassist-661	29	13	clear	clear	ADJ
iassist-661	29	14	and	and	CCONJ
iassist-661	29	15	the	the	DET
iassist-661	29	16	machine	machine	NOUN
iassist-661	29	17	was	be	AUX
iassist-661	29	18	easy	easy	ADJ
iassist-661	29	19	to	to	PART
iassist-661	29	20	operate	operate	VERB
iassist-661	29	21	;	;	PUNCT
iassist-661	29	22	87.5	87.5	NUM
iassist-661	29	23	%	%	NOUN
iassist-661	29	24	felt	feel	VERB
iassist-661	29	25	the	the	DET
iassist-661	29	26	same	same	ADJ
iassist-661	29	27	way	way	NOUN
iassist-661	29	28	about	about	ADP
iassist-661	29	29	the	the	DET
iassist-661	29	30	card	card	NOUN
iassist-661	29	31	reader	reader	NOUN
iassist-661	29	32	;	;	PUNCT
iassist-661	29	33	68.8	68.8	NUM
iassist-661	29	34	%	%	NOUN
iassist-661	29	35	reported	report	VERB
iassist-661	29	36	that	that	SCONJ
iassist-661	29	37	an	an	DET
iassist-661	29	38	adequate	adequate	ADJ
iassist-661	29	39	supply	supply	NOUN
iassist-661	29	40	of	of	ADP
iassist-661	29	41	blank	blank	ADJ
iassist-661	29	42	cards	card	NOUN
iassist-661	29	43	was	be	AUX
iassist-661	29	44	usually	usually	ADV
iassist-661	29	45	available	available	ADJ
iassist-661	29	46	.	.	PUNCT
iassist-661	30	1	to	to	PART
iassist-661	30	2	uncover	uncover	VERB
iassist-661	30	3	those	those	DET
iassist-661	30	4	factors	factor	NOUN
iassist-661	30	5	that	that	PRON
iassist-661	30	6	might	might	AUX
iassist-661	30	7	contribute	contribute	VERB
iassist-661	30	8	to	to	ADP
iassist-661	30	9	a	a	DET
iassist-661	30	10	user	user	NOUN
iassist-661	30	11	's	's	PART
iassist-661	30	12	low	low	ADJ
iassist-661	30	13	satisfaction	satisfaction	NOUN
iassist-661	30	14	score	score	NOUN
iassist-661	30	15	or	or	CCONJ
iassist-661	30	16	rating	rating	NOUN
iassist-661	30	17	of	of	ADP
iassist-661	30	18	the	the	DET
iassist-661	30	19	center	center	NOUN
iassist-661	30	20	as	as	ADP
iassist-661	30	21	not	not	PART
iassist-661	30	22	adequate	adequate	ADJ
iassist-661	30	23	,	,	PUNCT
iassist-661	30	24	i	i	PRON
iassist-661	30	25	crosstabulated	crosstabulate	VERB
iassist-661	30	26	demographic	demographic	ADJ
iassist-661	30	27	variables	variable	NOUN
iassist-661	30	28	,	,	PUNCT
iassist-661	30	29	user	user	NOUN
iassist-661	30	30	characteristics	characteristic	NOUN
iassist-661	30	31	,	,	PUNCT
iassist-661	30	32	and	and	CCONJ
iassist-661	30	33	service	service	NOUN
iassist-661	30	34	factors	factor	NOUN
iassist-661	30	35	with	with	ADP
iassist-661	30	36	user	user	NOUN
iassist-661	30	37	satisfaction	satisfaction	NOUN
iassist-661	30	38	;	;	PUNCT
iassist-661	30	39	and	and	CCONJ
iassist-661	30	40	service	service	NOUN
iassist-661	30	41	factors	factor	NOUN
iassist-661	30	42	with	with	ADP
iassist-661	30	43	the	the	DET
iassist-661	30	44	rating	rating	NOUN
iassist-661	30	45	of	of	ADP
iassist-661	30	46	center	center	ADJ
iassist-661	30	47	adequacy	adequacy	NOUN
iassist-661	30	48	.	.	PUNCT
iassist-661	31	1	negative	negative	ADJ
iassist-661	31	2	ratings	rating	NOUN
iassist-661	31	3	of	of	ADP
iassist-661	31	4	consultants	consultant	NOUN
iassist-661	31	5	(	(	PUNCT
iassist-661	31	6	not	not	PART
iassist-661	31	7	helpful	helpful	ADJ
iassist-661	31	8	,	,	PUNCT
iassist-661	31	9	not	not	PART
iassist-661	31	10	knowledgeable	knowledgeable	ADJ
iassist-661	31	11	)	)	PUNCT
iassist-661	31	12	and	and	CCONJ
iassist-661	31	13	high	high	ADJ
iassist-661	31	14	turnover	turnover	NOUN
iassist-661	31	15	times	time	NOUN
iassist-661	31	16	(	(	PUNCT
iassist-661	31	17	over	over	ADP
iassist-661	31	18	15	15	NUM
iassist-661	31	19	minutes	minute	NOUN
iassist-661	31	20	)	)	PUNCT
iassist-661	31	21	were	be	AUX
iassist-661	31	22	the	the	DET
iassist-661	31	23	service	service	NOUN
iassist-661	31	24	factors	factor	NOUN
iassist-661	31	25	most	most	ADV
iassist-661	31	26	strongly	strongly	ADV
iassist-661	31	27	associated	associate	VERB
iassist-661	31	28	with	with	ADP
iassist-661	31	29	a	a	DET
iassist-661	31	30	user	user	NOUN
iassist-661	31	31	's	's	PART
iassist-661	31	32	rating	rating	NOUN
iassist-661	31	33	of	of	ADP
iassist-661	31	34	the	the	DET
iassist-661	31	35	center	center	NOUN
iassist-661	31	36	as	as	ADP
iassist-661	31	37	not	not	PART
iassist-661	31	38	adequate	adequate	ADJ
iassist-661	31	39	(	(	PUNCT
iassist-661	31	40	tables	table	NOUN
iassist-661	31	41	2	2	NUM
iassist-661	31	42	-	-	SYM
iassist-661	31	43	4	4	NUM
iassist-661	31	44	)	)	PUNCT
iassist-661	31	45	.	.	PUNCT
iassist-661	32	1	the	the	DET
iassist-661	32	2	availability	availability	NOUN
iassist-661	32	3	and	and	CCONJ
iassist-661	32	4	waiting	waiting	NOUN
iassist-661	32	5	times	time	NOUN
iassist-661	32	6	for	for	ADP
iassist-661	32	7	a	a	DET
iassist-661	32	8	keypunch	keypunch	NOUN
iassist-661	32	9	,	,	PUNCT
iassist-661	32	10	conversely	conversely	ADV
iassist-661	32	11	,	,	PUNCT
iassist-661	32	12	exhibited	exhibit	VERB
iassist-661	32	13	little	little	ADJ
iassist-661	32	14	or	or	CCONJ
iassist-661	32	15	no	no	PRON
iassist-661	32	16	relationship	relationship	NOUN
iassist-661	32	17	with	with	ADP
iassist-661	32	18	the	the	DET
iassist-661	32	19	adequacy	adequacy	NOUN
iassist-661	32	20	rating	rating	NOUN
iassist-661	32	21	(	(	PUNCT
iassist-661	32	22	tables	table	NOUN
iassist-661	32	23	5	5	NUM
iassist-661	32	24	-	-	SYM
iassist-661	32	25	6	6	NUM
iassist-661	32	26	)	)	PUNCT
iassist-661	32	27	.	.	PUNCT
iassist-661	33	1	all	all	DET
iassist-661	33	2	three	three	NUM
iassist-661	33	3	of	of	ADP
iassist-661	33	4	the	the	DET
iassist-661	33	5	service	service	NOUN
iassist-661	33	6	factors	factor	NOUN
iassist-661	33	7	that	that	PRON
iassist-661	33	8	were	be	AUX
iassist-661	33	9	strongly	strongly	ADV
iassist-661	33	10	associated	associate	VERB
iassist-661	33	11	with	with	ADP
iassist-661	33	12	center	center	ADJ
iassist-661	33	13	inadequacy	inadequacy	NOUN
iassist-661	33	14	were	be	AUX
iassist-661	33	15	only	only	ADV
iassist-661	33	16	slightly	slightly	ADV
iassist-661	33	17	less	less	ADV
iassist-661	33	18	related	related	ADJ
iassist-661	33	19	to	to	ADP
iassist-661	33	20	low	low	ADJ
iassist-661	33	21	user	user	NOUN
iassist-661	33	22	satisfaction	satisfaction	NOUN
iassist-661	33	23	(	(	PUNCT
iassist-661	33	24	tables	table	NOUN
iassist-661	33	25	7	7	NUM
iassist-661	33	26	-	-	SYM
iassist-661	33	27	9	9	NUM
iassist-661	33	28	)	)	PUNCT
iassist-661	33	29	.	.	PUNCT
iassist-661	34	1	even	even	ADV
iassist-661	34	2	though	though	SCONJ
iassist-661	34	3	both	both	DET
iassist-661	34	4	consultant	consultant	NOUN
iassist-661	34	5	ratings	rating	NOUN
iassist-661	34	6	did	do	AUX
iassist-661	34	7	account	account	VERB
iassist-661	34	8	for	for	ADP
iassist-661	34	9	one	one	NUM
iassist-661	34	10	point	point	NOUN
iassist-661	34	11	each	each	PRON
iassist-661	34	12	in	in	ADP
iassist-661	34	13	the	the	DET
iassist-661	34	14	index	index	NOUN
iassist-661	34	15	,	,	PUNCT
iassist-661	34	16	one	one	PRON
iassist-661	34	17	can	can	AUX
iassist-661	34	18	not	not	PART
iassist-661	34	19	discount	discount	VERB
iassist-661	34	20	the	the	DET
iassist-661	34	21	strong	strong	ADJ
iassist-661	34	22	association	association	NOUN
iassist-661	34	23	between	between	ADP
iassist-661	34	24	user	user	NOUN
iassist-661	34	25	dissatisfaction	dissatisfaction	NOUN
iassist-661	34	26	and	and	CCONJ
iassist-661	34	27	the	the	DET
iassist-661	34	28	belief	belief	NOUN
iassist-661	34	29	that	that	SCONJ
iassist-661	34	30	a	a	DET
iassist-661	34	31	consultant	consultant	NOUN
iassist-661	34	32	is	be	AUX
iassist-661	34	33	not	not	PART
iassist-661	34	34	helpful	helpful	ADJ
iassist-661	34	35	or	or	CCONJ
iassist-661	34	36	knowledgeable	knowledgeable	ADJ
iassist-661	34	37	.	.	PUNCT
iassist-661	35	1	on	on	ADP
iassist-661	35	2	the	the	DET
iassist-661	35	3	other	other	ADJ
iassist-661	35	4	hand	hand	NOUN
iassist-661	35	5	,	,	PUNCT
iassist-661	35	6	only	only	ADV
iassist-661	35	7	one	one	NUM
iassist-661	35	8	item	item	NOUN
iassist-661	35	9	related	relate	VERB
iassist-661	35	10	to	to	ADP
iassist-661	35	11	keypunching	keypunching	NOUN
iassist-661	35	12	revealed	reveal	VERB
iassist-661	35	13	any	any	DET
iassist-661	35	14	association	association	NOUN
iassist-661	35	15	with	with	ADP
iassist-661	35	16	user	user	NOUN
iassist-661	35	17	satisfaction	satisfaction	NOUN
iassist-661	35	18	.	.	PUNCT
iassist-661	36	1	longer	long	ADJ
iassist-661	36	2	keypunch	keypunch	PROPN
iassist-661	36	3	waits	wait	NOUN
iassist-661	36	4	,	,	PUNCT
iassist-661	36	5	contrary	contrary	ADV
iassist-661	36	6	to	to	ADP
iassist-661	36	7	expectations	expectation	NOUN
iassist-661	36	8	,	,	PUNCT
iassist-661	36	9	tended	tend	VERB
iassist-661	36	10	to	to	PART
iassist-661	36	11	go	go	VERB
iassist-661	36	12	along	along	ADP
iassist-661	36	13	with	with	ADP
iassist-661	36	14	high	high	ADJ
iassist-661	36	15	satisfaction	satisfaction	NOUN
iassist-661	36	16	scores	score	NOUN
iassist-661	36	17	(	(	PUNCT
iassist-661	36	18	tables	table	NOUN
iassist-661	36	19	10	10	NUM
iassist-661	36	20	-	-	SYM
iassist-661	36	21	11	11	NUM
iassist-661	36	22	)	)	PUNCT
iassist-661	36	23	.	.	PUNCT
iassist-661	37	1	those	those	DET
iassist-661	37	2	students	student	NOUN
iassist-661	37	3	who	who	PRON
iassist-661	37	4	spent	spend	VERB
iassist-661	37	5	the	the	DET
iassist-661	37	6	most	most	ADJ
iassist-661	37	7	hours	hour	NOUN
iassist-661	37	8	at	at	ADP
iassist-661	37	9	the	the	DET
iassist-661	37	10	center	center	NOUN
iassist-661	37	11	during	during	ADP
iassist-661	37	12	the	the	DET
iassist-661	37	13	week	week	NOUN
iassist-661	37	14	of	of	ADP
iassist-661	37	15	february	february	PROPN
iassist-661	37	16	8	8	NUM
iassist-661	37	17	(	(	PUNCT
iassist-661	37	18	though	though	SCONJ
iassist-661	37	19	not	not	PART
iassist-661	37	20	necessarily	necessarily	ADV
iassist-661	37	21	the	the	DET
iassist-661	37	22	most	most	ADJ
iassist-661	37	23	days	day	NOUN
iassist-661	37	24	)	)	PUNCT
iassist-661	37	25	reported	report	VERB
iassist-661	37	26	lower	low	ADJ
iassist-661	37	27	satisfaction	satisfaction	NOUN
iassist-661	37	28	scores	score	NOUN
iassist-661	37	29	than	than	ADP
iassist-661	37	30	other	other	ADJ
iassist-661	37	31	students	student	NOUN
iassist-661	37	32	(	(	PUNCT
iassist-661	37	33	table	table	NOUN
iassist-661	37	34	12	12	NUM
iassist-661	37	35	)	)	PUNCT
iassist-661	37	36	.	.	PUNCT
iassist-661	38	1	the	the	DET
iassist-661	38	2	strong	strong	ADJ
iassist-661	38	3	associations	association	NOUN
iassist-661	38	4	of	of	ADP
iassist-661	38	5	turnover	turnover	NOUN
iassist-661	38	6	time	time	NOUN
iassist-661	38	7	and	and	CCONJ
iassist-661	38	8	the	the	DET
iassist-661	38	9	availability	availability	NOUN
iassist-661	38	10	of	of	ADP
iassist-661	38	11	helpful	helpful	ADJ
iassist-661	38	12	and	and	CCONJ
iassist-661	38	13	knowledgeable	knowledgeable	ADJ
iassist-661	38	14	consultants	consultant	NOUN
iassist-661	38	15	with	with	ADP
iassist-661	38	16	user	user	NOUN
iassist-661	38	17	satisfaction	satisfaction	NOUN
iassist-661	38	18	and	and	CCONJ
iassist-661	38	19	center	center	NOUN
iassist-661	38	20	adequacy	adequacy	NOUN
iassist-661	38	21	suggest	suggest	VERB
iassist-661	38	22	that	that	SCONJ
iassist-661	38	23	difficulties	difficulty	NOUN
iassist-661	38	24	in	in	ADP
iassist-661	38	25	the	the	DET
iassist-661	38	26	running	running	NOUN
iassist-661	38	27	and	and	CCONJ
iassist-661	38	28	debugging	debugging	NOUN
iassist-661	38	29	of	of	ADP
iassist-661	38	30	computer	computer	NOUN
iassist-661	38	31	programs	program	NOUN
iassist-661	38	32	,	,	PUNCT
iassist-661	38	33	rather	rather	ADV
iassist-661	38	34	than	than	ADP
iassist-661	38	35	their	their	PRON
iassist-661	38	36	keypunching	keypunching	NOUN
iassist-661	38	37	,	,	PUNCT
iassist-661	38	38	greatly	greatly	ADV
iassist-661	38	39	contribute	contribute	VERB
iassist-661	38	40	to	to	ADP
iassist-661	38	41	a	a	DET
iassist-661	38	42	student	student	NOUN
iassist-661	38	43	's	's	PART
iassist-661	38	44	rating	rating	NOUN
iassist-661	38	45	of	of	ADP
iassist-661	38	46	the	the	DET
iassist-661	38	47	center	center	NOUN
iassist-661	38	48	's	's	PART
iassist-661	38	49	performance	performance	NOUN
iassist-661	38	50	.	.	PUNCT
iassist-661	39	1	"	"	PUNCT
iassist-661	39	2	metro	metro	PROPN
iassist-661	39	3	"	"	PUNCT
iassist-661	39	4	computer	computer	NOUN
iassist-661	39	5	center	center	NOUN
iassist-661	39	6	58	58	NUM
iassist-661	39	7	users	user	NOUN
iassist-661	39	8	appear	appear	VERB
iassist-661	39	9	to	to	PART
iassist-661	39	10	be	be	AUX
iassist-661	39	11	goal	goal	NOUN
iassist-661	39	12	-	-	PUNCT
iassist-661	39	13	oriented	orient	VERB
iassist-661	39	14	.	.	PUNCT
iassist-661	40	1	unproductive	unproductive	ADJ
iassist-661	40	2	moments	moment	NOUN
iassist-661	40	3	spent	spend	VERB
iassist-661	40	4	waiting	wait	VERB
iassist-661	40	5	for	for	SCONJ
iassist-661	40	6	programs	program	NOUN
iassist-661	40	7	to	to	PART
iassist-661	40	8	work	work	VERB
iassist-661	40	9	prove	prove	VERB
iassist-661	40	10	more	more	ADV
iassist-661	40	11	unsatisfactory	unsatisfactory	ADJ
iassist-661	40	12	than	than	ADP
iassist-661	40	13	time	time	NOUN
iassist-661	40	14	spent	spend	VERB
iassist-661	40	15	on	on	ADP
iassist-661	40	16	routine	routine	ADJ
iassist-661	40	17	tasks	task	NOUN
iassist-661	40	18	(	(	PUNCT
iassist-661	40	19	waiting	wait	VERB
iassist-661	40	20	for	for	SCONJ
iassist-661	40	21	keypunches	keypunche	NOUN
iassist-661	40	22	to	to	PART
iassist-661	40	23	become	become	VERB
iassist-661	40	24	available	available	ADJ
iassist-661	40	25	)	)	PUNCT
iassist-661	40	26	.	.	PUNCT
iassist-661	41	1	and	and	CCONJ
iassist-661	41	2	the	the	DET
iassist-661	41	3	more	more	ADJ
iassist-661	41	4	hours	hour	NOUN
iassist-661	41	5	a	a	DET
iassist-661	41	6	student	student	NOUN
iassist-661	41	7	spends	spend	VERB
iassist-661	41	8	at	at	ADP
iassist-661	41	9	the	the	DET
iassist-661	41	10	center	center	NOUN
iassist-661	41	11	running	run	VERB
iassist-661	41	12	,	,	PUNCT
iassist-661	41	13	consulting	consult	VERB
iassist-661	41	14	about	about	ADP
iassist-661	41	15	,	,	PUNCT
iassist-661	41	16	and	and	CCONJ
iassist-661	41	17	debugging	debug	VERB
iassist-661	41	18	his	his	PRON
iassist-661	41	19	programs	program	NOUN
iassist-661	41	20	,	,	PUNCT
iassist-661	41	21	the	the	PRON
iassist-661	41	22	greater	great	ADJ
iassist-661	41	23	his	his	PRON
iassist-661	41	24	dissatisfaction	dissatisfaction	NOUN
iassist-661	41	25	with	with	ADP
iassist-661	41	26	services	service	NOUN
iassist-661	41	27	tends	tend	VERB
iassist-661	41	28	to	to	PART
iassist-661	41	29	be	be	AUX
iassist-661	41	30	.	.	PUNCT
iassist-661	42	1	independent	independent	ADJ
iassist-661	42	2	demographic	demographic	ADJ
iassist-661	42	3	variables	variable	NOUN
iassist-661	42	4	(	(	PUNCT
iassist-661	42	5	sex	sex	NOUN
iassist-661	42	6	,	,	PUNCT
iassist-661	42	7	class	class	NOUN
iassist-661	42	8	,	,	PUNCT
iassist-661	42	9	commuter	commuter	NOUN
iassist-661	42	10	or	or	CCONJ
iassist-661	42	11	resident	resident	NOUN
iassist-661	42	12	student	student	NOUN
iassist-661	42	13	)	)	PUNCT
iassist-661	42	14	had	have	VERB
iassist-661	42	15	little	little	ADJ
iassist-661	42	16	observed	observed	ADJ
iassist-661	42	17	effect	effect	NOUN
iassist-661	42	18	on	on	ADP
iassist-661	42	19	user	user	NOUN
iassist-661	42	20	satisfaction	satisfaction	NOUN
iassist-661	42	21	.	.	PUNCT
iassist-661	43	1	students	student	NOUN
iassist-661	43	2	who	who	PRON
iassist-661	43	3	travel	travel	VERB
iassist-661	43	4	25	25	NUM
iassist-661	43	5	or	or	CCONJ
iassist-661	43	6	more	more	ADJ
iassist-661	43	7	minutes	minute	NOUN
iassist-661	43	8	to	to	PART
iassist-661	43	9	reach	reach	VERB
iassist-661	43	10	the	the	DET
iassist-661	43	11	center	center	NOUN
iassist-661	43	12	reported	report	VERB
iassist-661	43	13	ratings	rating	NOUN
iassist-661	43	14	and	and	CCONJ
iassist-661	43	15	exhibited	exhibit	VERB
iassist-661	43	16	user	user	NOUN
iassist-661	43	17	habits	habit	NOUN
iassist-661	43	18	mostly	mostly	ADV
iassist-661	43	19	indistinguishable	indistinguishable	ADJ
iassist-661	43	20	from	from	ADP
iassist-661	43	21	other	other	ADJ
iassist-661	43	22	students	student	NOUN
iassist-661	43	23	.	.	PUNCT
iassist-661	44	1	contrary	contrary	ADJ
iassist-661	44	2	to	to	ADP
iassist-661	44	3	expectations	expectation	NOUN
iassist-661	44	4	,	,	PUNCT
iassist-661	44	5	the	the	DET
iassist-661	44	6	association	association	NOUN
iassist-661	44	7	between	between	ADP
iassist-661	44	8	a	a	DET
iassist-661	44	9	student	student	NOUN
iassist-661	44	10	's	's	PART
iassist-661	44	11	travel	travel	NOUN
iassist-661	44	12	time	time	NOUN
iassist-661	44	13	to	to	ADP
iassist-661	44	14	the	the	DET
iassist-661	44	15	center	center	NOUN
iassist-661	44	16	and	and	CCONJ
iassist-661	44	17	satisfaction	satisfaction	NOUN
iassist-661	44	18	score	score	NOUN
iassist-661	44	19	was	be	AUX
iassist-661	44	20	weak	weak	ADJ
iassist-661	44	21	and	and	CCONJ
iassist-661	44	22	statistically	statistically	ADV
iassist-661	44	23	insignificant	insignificant	ADJ
iassist-661	44	24	(	(	PUNCT
iassist-661	44	25	table	table	NOUN
iassist-661	44	26	13	13	NUM
iassist-661	44	27	)	)	PUNCT
iassist-661	44	28	.	.	PUNCT
iassist-661	45	1	these	these	DET
iassist-661	45	2	long	long	ADJ
iassist-661	45	3	-	-	PUNCT
iassist-661	45	4	distance	distance	NOUN
iassist-661	45	5	commuters	commuter	NOUN
iassist-661	45	6	did	do	AUX
iassist-661	45	7	not	not	PART
iassist-661	45	8	rate	rate	VERB
iassist-661	45	9	consultants	consultant	NOUN
iassist-661	45	10	appreciably	appreciably	ADV
iassist-661	45	11	lower	low	ADJ
iassist-661	45	12	than	than	SCONJ
iassist-661	45	13	did	do	VERB
iassist-661	45	14	other	other	ADJ
iassist-661	45	15	students	student	NOUN
iassist-661	45	16	:	:	PUNCT
iassist-661	45	17	71.4	71.4	NUM
iassist-661	45	18	%	%	NOUN
iassist-661	45	19	to	to	ADP
iassist-661	45	20	68.8	68.8	NUM
iassist-661	45	21	%	%	NOUN
iassist-661	45	22	helpful	helpful	ADJ
iassist-661	45	23	,	,	PUNCT
iassist-661	45	24	60	60	NUM
iassist-661	45	25	%	%	NOUN
iassist-661	45	26	to	to	ADP
iassist-661	45	27	68.8	68.8	NUM
iassist-661	45	28	%	%	NOUN
iassist-661	45	29	knowledgeable	knowledgeable	ADJ
iassist-661	45	30	.	.	PUNCT
iassist-661	46	1	they	they	PRON
iassist-661	46	2	do	do	AUX
iassist-661	46	3	n't	not	PART
iassist-661	46	4	use	use	VERB
iassist-661	46	5	the	the	DET
iassist-661	46	6	center	center	NOUN
iassist-661	46	7	more	more	ADV
iassist-661	46	8	(	(	PUNCT
iassist-661	46	9	7.8	7.8	NUM
iassist-661	46	10	to	to	PART
iassist-661	46	11	8.1	8.1	NUM
iassist-661	46	12	hours	hour	NOUN
iassist-661	46	13	per	per	ADP
iassist-661	46	14	week	week	NOUN
iassist-661	46	15	)	)	PUNCT
iassist-661	46	16	or	or	CCONJ
iassist-661	46	17	at	at	ADP
iassist-661	46	18	different	different	ADJ
iassist-661	46	19	hours	hour	NOUN
iassist-661	46	20	.	.	PUNCT
iassist-661	47	1	ratings	rating	NOUN
iassist-661	47	2	of	of	ADP
iassist-661	47	3	center	center	ADJ
iassist-661	47	4	adequacy	adequacy	NOUN
iassist-661	47	5	did	do	AUX
iassist-661	47	6	not	not	PART
iassist-661	47	7	vary	vary	VERB
iassist-661	47	8	significantly	significantly	ADV
iassist-661	47	9	when	when	SCONJ
iassist-661	47	10	crosstabulated	crosstabulate	VERB
iassist-661	47	11	with	with	ADP
iassist-661	47	12	travel	travel	NOUN
iassist-661	47	13	time	time	NOUN
iassist-661	47	14	(	(	PUNCT
iassist-661	47	15	table	table	NOUN
iassist-661	47	16	14	14	NUM
iassist-661	47	17	)	)	PUNCT
iassist-661	47	18	.	.	PUNCT
iassist-661	48	1	students	student	NOUN
iassist-661	48	2	who	who	PRON
iassist-661	48	3	travel	travel	VERB
iassist-661	48	4	25	25	NUM
iassist-661	48	5	or	or	CCONJ
iassist-661	48	6	more	more	ADJ
iassist-661	48	7	minutes	minute	NOUN
iassist-661	48	8	to	to	ADP
iassist-661	48	9	the	the	DET
iassist-661	48	10	center	center	NOUN
iassist-661	48	11	,	,	PUNCT
iassist-661	48	12	however	however	ADV
iassist-661	48	13	,	,	PUNCT
iassist-661	48	14	did	do	AUX
iassist-661	48	15	tend	tend	VERB
iassist-661	48	16	to	to	PART
iassist-661	48	17	wait	wait	VERB
iassist-661	48	18	longer	long	ADV
iassist-661	48	19	for	for	SCONJ
iassist-661	48	20	keypunches	keypunche	NOUN
iassist-661	48	21	to	to	PART
iassist-661	48	22	become	become	VERB
iassist-661	48	23	available	available	ADJ
iassist-661	48	24	(	(	PUNCT
iassist-661	48	25	table	table	NOUN
iassist-661	48	26	15	15	NUM
iassist-661	48	27	)	)	PUNCT
iassist-661	48	28	,	,	PUNCT
iassist-661	48	29	as	as	SCONJ
iassist-661	48	30	expected	expect	VERB
iassist-661	48	31	.	.	PUNCT
iassist-661	49	1	but	but	CCONJ
iassist-661	49	2	longer	long	ADV
iassist-661	49	3	waits	wait	VERB
iassist-661	49	4	for	for	ADP
iassist-661	49	5	keypunches	keypunche	NOUN
iassist-661	49	6	,	,	PUNCT
iassist-661	49	7	as	as	SCONJ
iassist-661	49	8	has	have	AUX
iassist-661	49	9	been	be	AUX
iassist-661	49	10	shown	show	VERB
iassist-661	49	11	,	,	PUNCT
iassist-661	49	12	do	do	AUX
iassist-661	49	13	not	not	PART
iassist-661	49	14	lead	lead	VERB
iassist-661	49	15	to	to	ADP
iassist-661	49	16	lower	low	ADJ
iassist-661	49	17	ratings	rating	NOUN
iassist-661	49	18	of	of	ADP
iassist-661	49	19	the	the	DET
iassist-661	49	20	center	center	NOUN
iassist-661	49	21	.	.	PUNCT
iassist-661	50	1	it	it	PRON
iassist-661	50	2	was	be	AUX
iassist-661	50	3	in	in	ADP
iassist-661	50	4	their	their	PRON
iassist-661	50	5	attitudes	attitude	NOUN
iassist-661	50	6	toward	toward	ADP
iassist-661	50	7	current	current	ADJ
iassist-661	50	8	operating	operating	NOUN
iassist-661	50	9	hours	hour	NOUN
iassist-661	50	10	that	that	PRON
iassist-661	50	11	these	these	DET
iassist-661	50	12	students	student	NOUN
iassist-661	50	13	were	be	AUX
iassist-661	50	14	most	most	ADV
iassist-661	50	15	distinctive	distinctive	ADJ
iassist-661	50	16	.	.	PUNCT
iassist-661	51	1	only	only	ADV
iassist-661	51	2	57.9	57.9	NUM
iassist-661	51	3	%	%	NOUN
iassist-661	51	4	of	of	ADP
iassist-661	51	5	them	they	PRON
iassist-661	51	6	,	,	PUNCT
iassist-661	51	7	as	as	SCONJ
iassist-661	51	8	opposed	oppose	VERB
iassist-661	51	9	to	to	ADP
iassist-661	51	10	94.7	94.7	NUM
iassist-661	51	11	%	%	NOUN
iassist-661	51	12	of	of	ADP
iassist-661	51	13	the	the	DET
iassist-661	51	14	other	other	ADJ
iassist-661	51	15	students	student	NOUN
iassist-661	51	16	,	,	PUNCT
iassist-661	51	17	found	find	VERB
iassist-661	51	18	these	these	DET
iassist-661	51	19	hours	hour	NOUN
iassist-661	51	20	convenient	convenient	ADJ
iassist-661	51	21	.	.	PUNCT
iassist-661	52	1	extending	extend	VERB
iassist-661	52	2	these	these	DET
iassist-661	52	3	operating	operating	NOUN
iassist-661	52	4	hours	hour	NOUN
iassist-661	52	5	,	,	PUNCT
iassist-661	52	6	however	however	ADV
iassist-661	52	7	,	,	PUNCT
iassist-661	52	8	did	do	AUX
iassist-661	52	9	not	not	PART
iassist-661	52	10	receive	receive	VERB
iassist-661	52	11	significantly	significantly	ADV
iassist-661	52	12	more	more	ADJ
iassist-661	52	13	approval	approval	NOUN
iassist-661	52	14	from	from	ADP
iassist-661	52	15	long	long	ADJ
iassist-661	52	16	distance	distance	NOUN
iassist-661	52	17	commuters	commuter	NOUN
iassist-661	52	18	68.8	68.8	NUM
iassist-661	52	19	%	%	NOUN
iassist-661	52	20	to	to	ADP
iassist-661	52	21	58.8	58.8	NUM
iassist-661	52	22	%	%	NOUN
iassist-661	52	23	.	.	PUNCT
iassist-661	53	1	one	one	PRON
iassist-661	53	2	must	must	AUX
iassist-661	53	3	conclude	conclude	VERB
iassist-661	53	4	from	from	ADP
iassist-661	53	5	this	this	DET
iassist-661	53	6	data	datum	NOUN
iassist-661	53	7	that	that	PRON
iassist-661	53	8	problems	problem	NOUN
iassist-661	53	9	incurred	incur	VERB
iassist-661	53	10	in	in	ADP
iassist-661	53	11	the	the	DET
iassist-661	53	12	running	running	NOUN
iassist-661	53	13	and	and	CCONJ
iassist-661	53	14	debugging	debugging	NOUN
iassist-661	53	15	of	of	ADP
iassist-661	53	16	problems	problem	NOUN
iassist-661	53	17	have	have	VERB
iassist-661	53	18	a	a	DET
iassist-661	53	19	greater	great	ADJ
iassist-661	53	20	impact	impact	NOUN
iassist-661	53	21	on	on	ADP
iassist-661	53	22	a	a	DET
iassist-661	53	23	traveling	travel	VERB
iassist-661	53	24	student	student	NOUN
iassist-661	53	25	's	's	PART
iassist-661	53	26	rating	rating	NOUN
iassist-661	53	27	of	of	ADP
iassist-661	53	28	the	the	DET
iassist-661	53	29	center	center	NOUN
iassist-661	53	30	than	than	SCONJ
iassist-661	53	31	do	do	VERB
iassist-661	53	32	his	his	PRON
iassist-661	53	33	scheduling	scheduling	NOUN
iassist-661	53	34	problems	problem	NOUN
iassist-661	53	35	and	and	CCONJ
iassist-661	53	36	waits	wait	VERB
iassist-661	53	37	for	for	ADP
iassist-661	53	38	keypunches	keypunche	NOUN
iassist-661	53	39	.	.	PUNCT
iassist-661	54	1	conclusions	conclusion	NOUN
iassist-661	54	2	while	while	SCONJ
iassist-661	54	3	most	most	ADJ
iassist-661	54	4	students	student	NOUN
iassist-661	54	5	found	find	VERB
iassist-661	54	6	that	that	SCONJ
iassist-661	54	7	keypunches	keypunche	NOUN
iassist-661	54	8	and	and	CCONJ
iassist-661	54	9	cardreaders	cardreader	NOUN
iassist-661	54	10	were	be	AUX
iassist-661	54	11	easy	easy	ADJ
iassist-661	54	12	to	to	PART
iassist-661	54	13	operate	operate	VERB
iassist-661	54	14	and	and	CCONJ
iassist-661	54	15	that	that	DET
iassist-661	54	16	center	center	NOUN
iassist-661	54	17	hours	hour	NOUN
iassist-661	54	18	were	be	AUX
iassist-661	54	19	convenient	convenient	ADJ
iassist-661	54	20	for	for	ADP
iassist-661	54	21	them	they	PRON
iassist-661	54	22	,	,	PUNCT
iassist-661	54	23	they	they	PRON
iassist-661	54	24	were	be	AUX
iassist-661	54	25	less	less	ADV
iassist-661	54	26	affirmative	affirmative	ADJ
iassist-661	54	27	in	in	ADP
iassist-661	54	28	their	their	PRON
iassist-661	54	29	ratings	rating	NOUN
iassist-661	54	30	of	of	ADP
iassist-661	54	31	consultants	consultant	NOUN
iassist-661	54	32	and	and	CCONJ
iassist-661	54	33	the	the	DET
iassist-661	54	34	overall	overall	ADJ
iassist-661	54	35	adequacy	adequacy	NOUN
iassist-661	54	36	of	of	ADP
iassist-661	54	37	the	the	DET
iassist-661	54	38	center	center	NOUN
iassist-661	54	39	.	.	PUNCT
iassist-661	55	1	44.7	44.7	NUM
iassist-661	55	2	%	%	NOUN
iassist-661	55	3	thought	think	VERB
iassist-661	55	4	that	that	SCONJ
iassist-661	55	5	the	the	DET
iassist-661	55	6	facilities	facility	NOUN
iassist-661	55	7	were	be	AUX
iassist-661	55	8	not	not	PART
iassist-661	55	9	adequate	adequate	ADJ
iassist-661	55	10	;	;	PUNCT
iassist-661	55	11	this	this	PRON
iassist-661	55	12	contributed	contribute	VERB
iassist-661	55	13	greatly	greatly	ADV
iassist-661	55	14	to	to	ADP
iassist-661	55	15	the	the	DET
iassist-661	55	16	median	median	NOUN
iassist-661	55	17	of	of	ADP
iassist-661	55	18	5	5	NUM
iassist-661	55	19	on	on	ADP
iassist-661	55	20	the	the	DET
iassist-661	55	21	10	10	NUM
iassist-661	55	22	point	point	NOUN
iassist-661	55	23	user	user	NOUN
iassist-661	55	24	satisfaction	satisfaction	PROPN
iassist-661	55	25	index	index	PROPN
iassist-661	55	26	.	.	PUNCT
iassist-661	56	1	the	the	DET
iassist-661	56	2	unavailability	unavailability	NOUN
iassist-661	56	3	of	of	ADP
iassist-661	56	4	and	and	CCONJ
iassist-661	56	5	long	long	ADJ
iassist-661	56	6	waits	wait	NOUN
iassist-661	56	7	for	for	ADP
iassist-661	56	8	keypunches	keypunche	NOUN
iassist-661	56	9	did	do	AUX
iassist-661	56	10	not	not	PART
iassist-661	56	11	,	,	PUNCT
iassist-661	56	12	however	however	ADV
iassist-661	56	13	,	,	PUNCT
iassist-661	56	14	tend	tend	VERB
iassist-661	56	15	to	to	PART
iassist-661	56	16	lower	lower	VERB
iassist-661	56	17	user	user	NOUN
iassist-661	56	18	satisfaction	satisfaction	NOUN
iassist-661	56	19	.	.	PUNCT
iassist-661	57	1	rather	rather	ADV
iassist-661	57	2	,	,	PUNCT
iassist-661	57	3	long	long	ADJ
iassist-661	57	4	job	job	NOUN
iassist-661	57	5	turnover	turnover	NOUN
iassist-661	57	6	times	time	NOUN
iassist-661	57	7	and	and	CCONJ
iassist-661	57	8	low	low	ADJ
iassist-661	57	9	ratings	rating	NOUN
iassist-661	57	10	of	of	ADP
iassist-661	57	11	consultants	consultant	NOUN
iassist-661	57	12	strongly	strongly	ADV
iassist-661	57	13	associated	associate	VERB
iassist-661	57	14	with	with	ADP
iassist-661	57	15	an	an	DET
iassist-661	57	16	inadequate	inadequate	ADJ
iassist-661	57	17	rating	rating	NOUN
iassist-661	57	18	of	of	ADP
iassist-661	57	19	the	the	DET
iassist-661	57	20	facility	facility	NOUN
iassist-661	57	21	as	as	ADV
iassist-661	57	22	well	well	ADV
iassist-661	57	23	as	as	ADP
iassist-661	57	24	with	with	ADP
iassist-661	57	25	low	low	ADJ
iassist-661	57	26	satisfaction	satisfaction	NOUN
iassist-661	57	27	scores	score	NOUN
iassist-661	57	28	.	.	PUNCT
iassist-661	58	1	it	it	PRON
iassist-661	58	2	is	be	AUX
iassist-661	58	3	not	not	PART
iassist-661	58	4	the	the	DET
iassist-661	58	5	waiting	waiting	NOUN
iassist-661	58	6	,	,	PUNCT
iassist-661	58	7	then	then	ADV
iassist-661	58	8	,	,	PUNCT
iassist-661	58	9	but	but	CCONJ
iassist-661	58	10	what	what	PRON
iassist-661	58	11	you	you	PRON
iassist-661	58	12	wait	wait	VERB
iassist-661	58	13	for	for	ADP
iassist-661	58	14	that	that	DET
iassist-661	58	15	matters	matter	NOUN
iassist-661	58	16	to	to	ADP
iassist-661	58	17	users	user	NOUN
iassist-661	58	18	.	.	PUNCT
iassist-661	59	1	disturbances	disturbance	NOUN
iassist-661	59	2	in	in	ADP
iassist-661	59	3	the	the	DET
iassist-661	59	4	running	running	NOUN
iassist-661	59	5	and	and	CCONJ
iassist-661	59	6	debugging	debugging	NOUN
iassist-661	59	7	of	of	ADP
iassist-661	59	8	programs	program	NOUN
iassist-661	59	9	generate	generate	VERB
iassist-661	59	10	user	user	NOUN
iassist-661	59	11	dissatisfaction	dissatisfaction	NOUN
iassist-661	59	12	.	.	PUNCT
iassist-661	60	1	given	give	VERB
iassist-661	60	2	this	this	DET
iassist-661	60	3	goal	goal	NOUN
iassist-661	60	4	-	-	PUNCT
iassist-661	60	5	orientation	orientation	NOUN
iassist-661	60	6	of	of	ADP
iassist-661	60	7	"	"	PUNCT
iassist-661	60	8	metro	metro	NOUN
iassist-661	60	9	"	"	PUNCT
iassist-661	60	10	computer	computer	NOUN
iassist-661	60	11	users	user	NOUN
iassist-661	60	12	,	,	PUNCT
iassist-661	60	13	efforts	effort	NOUN
iassist-661	60	14	spent	spend	VERB
iassist-661	60	15	on	on	ADP
iassist-661	60	16	improving	improve	VERB
iassist-661	60	17	consulting	consulting	NOUN
iassist-661	60	18	services	service	NOUN
iassist-661	60	19	and	and	CCONJ
iassist-661	60	20	reducing	reduce	VERB
iassist-661	60	21	turnover	turnover	NOUN
iassist-661	60	22	times	time	NOUN
iassist-661	60	23	should	should	AUX
iassist-661	60	24	have	have	VERB
iassist-661	60	25	the	the	DET
iassist-661	60	26	greatest	great	ADJ
iassist-661	60	27	impact	impact	NOUN
iassist-661	60	28	on	on	ADP
iassist-661	60	29	improving	improve	VERB
iassist-661	60	30	computer	computer	NOUN
iassist-661	60	31	center	center	NOUN
iassist-661	60	32	performance	performance	NOUN
iassist-661	60	33	,	,	PUNCT
iassist-661	60	34	as	as	SCONJ
iassist-661	60	35	measured	measure	VERB
iassist-661	60	36	by	by	ADP
iassist-661	60	37	its	its	PRON
iassist-661	60	38	users	user	NOUN
iassist-661	60	39	.	.	PUNCT
iassist-661	61	1	employing	employ	VERB
iassist-661	61	2	more	more	ADJ
iassist-661	61	3	dispatchers	dispatcher	NOUN
iassist-661	61	4	and	and	CCONJ
iassist-661	61	5	consultants	consultant	NOUN
iassist-661	61	6	would	would	AUX
iassist-661	61	7	be	be	AUX
iassist-661	61	8	more	more	ADV
iassist-661	61	9	ameliorative	ameliorative	ADJ
iassist-661	61	10	than	than	ADP
iassist-661	61	11	purchasing	purchase	VERB
iassist-661	61	12	new	new	ADJ
iassist-661	61	13	keypunch	keypunch	NOUN
iassist-661	61	14	machines	machine	NOUN
iassist-661	61	15	.	.	PUNCT
iassist-661	62	1	59	59	NUM
iassist-661	62	2	table	table	NOUN
iassist-661	62	3	"	"	PUNCT
iassist-661	62	4	1	1	NUM
iassist-661	62	5	.	.	PUNCT
iassist-661	62	6	user	user	NOUN
iassist-661	62	7	satisfaction	satisfaction	PROPN
iassist-661	62	8	index	index	NOUN
iassist-661	62	9	score	score	NOUN
iassist-661	62	10	frequency	frequency	NOUN
iassist-661	62	11	percent	percent	NOUN
iassist-661	62	12	4	4	NUM
iassist-661	62	13	low	low	ADJ
iassist-661	62	14	15	15	NUM
iassist-661	62	15	40	40	NUM
iassist-661	62	16	5	5	NUM
iassist-661	62	17	7	7	NUM
iassist-661	62	18	medium	medium	NOUN
iassist-661	62	19	12	12	NUM
iassist-661	62	20	30	30	NUM
iassist-661	62	21	8	8	NUM
iassist-661	62	22	10	10	NUM
iassist-661	62	23	high	high	ADJ
iassist-661	62	24	_	_	NOUN
iassist-661	62	25	1_2	1_2	NUM
iassist-661	63	1	_	_	PUNCT
iassist-661	63	2	^	^	PUNCT
iassist-661	63	3	40	40	NUM
iassist-661	63	4	100	100	NUM
iassist-661	63	5	table	table	NOUN
iassist-661	63	6	2	2	NUM
iassist-661	63	7	.	.	PUNCT
iassist-661	63	8	center	center	NOUN
iassist-661	63	9	adequacy	adequacy	NOUN
iassist-661	63	10	by	by	ADP
iassist-661	63	11	averaqe	averaqe	NOUN
iassist-661	63	12	turnover	turnover	NOUN
iassist-661	63	13	time	time	NOUN
iassist-661	63	14	average	average	ADJ
iassist-661	63	15	turnover	turnover	NOUN
iassist-661	63	16	time	time	NOUN
iassist-661	63	17	(	(	PUNCT
iassist-661	63	18	ninutes	ninute	NOUN
iassist-661	63	19	]	]	PUNCT
iassist-661	63	20	adequate	adequate	ADJ
iassist-661	63	21	0	0	NUM
iassist-661	63	22	-	-	SYM
iassist-661	63	23	15	15	NUM
iassist-661	63	24	16	16	NUM
iassist-661	63	25	or	or	CCONJ
iassist-661	63	26	more	more	ADJ
iassist-661	63	27	yes	yes	ADP
iassist-661	63	28	71	71	NUM
iassist-661	63	29	%	%	NOUN
iassist-661	63	30	36	36	NUM
iassist-661	63	31	%	%	NOUN
iassist-661	63	32	no	no	DET
iassist-661	63	33	29	29	NUM
iassist-661	63	34	64	64	NUM
iassist-661	63	35	100	100	NUM
iassist-661	63	36	%	%	NOUN
iassist-661	63	37	100	100	NUM
iassist-661	63	38	%	%	NOUN
iassist-661	63	39	n=17	n=17	NOUN
iassist-661	63	40	n=14	n=14	NOUN
iassist-661	63	41	table	table	NOUN
iassist-661	63	42	3	3	NUM
iassist-661	63	43	.	.	PUNCT
iassist-661	63	44	center	center	NOUN
iassist-661	63	45	adequacy	adequacy	NOUN
iassist-661	63	46	by	by	ADP
iassist-661	63	47	consultant	consultant	NOUN
iassist-661	63	48	knowledceability	knowledceability	PROPN
iassist-661	63	49	consultants	consultant	NOUN
iassist-661	63	50	are	be	AUX
iassist-661	63	51	knowledgeable	knowledgeable	ADJ
iassist-661	63	52	adequate	adequate	ADJ
iassist-661	64	1	yes	yes	INTJ
iassist-661	64	2	no	no	INTJ
iassist-661	65	1	yes	yes	INTJ
iassist-661	65	2	80^^	80^^	NUM
iassist-661	65	3	18	18	NUM
iassist-661	65	4	%	%	NOUN
iassist-661	65	5	no	no	DET
iassist-661	65	6	20	20	NUM
iassist-661	65	7	82	82	NUM
iassist-661	65	8	100	100	NUM
iassist-661	65	9	%	%	NOUN
iassist-661	65	10	100	100	NUM
iassist-661	65	11	%	%	NOUN
iassist-661	65	12	n=20	n=20	NOUN
iassist-661	65	13	n	n	CCONJ
iassist-661	65	14	=	=	NOUN
iassist-661	65	15	ll	ll	NOUN
iassist-661	65	16	table	table	NOUN
iassist-661	65	17	4	4	NUM
iassist-661	65	18	.	.	PUNCT
iassist-661	65	19	center	center	NOUN
iassist-661	65	20	adequacy	adequacy	NOUN
iassist-661	65	21	by	by	ADP
iassist-661	65	22	consultant	consultant	NOUN
iassist-661	65	23	helpfulness	helpfulness	PROPN
iassist-661	65	24	consultants	consultant	NOUN
iassist-661	65	25	are	be	AUX
iassist-661	65	26	helpful	helpful	ADJ
iassist-661	65	27	adequate	adequate	ADJ
iassist-661	66	1	yes	yes	INTJ
iassist-661	66	2	no	no	INTJ
iassist-661	67	1	yes	yes	INTJ
iassist-661	67	2	76	76	NUM
iassist-661	67	3	%	%	NOUN
iassist-661	67	4	25	25	NUM
iassist-661	67	5	%	%	NOUN
iassist-661	67	6	no	no	PRON
iassist-661	67	7	24	24	NUM
iassist-661	67	8	75	75	NUM
iassist-661	67	9	100	100	NUM
iassist-661	67	10	%	%	NOUN
iassist-661	67	11	100	100	NUM
iassist-661	67	12	%	%	NOUN
iassist-661	67	13	n=21	n=21	PROPN
iassist-661	67	14	n=8	n=8	PROPN
iassist-661	67	15	60	60	NUM
iassist-661	67	16	table	table	NOUN
iassist-661	67	17	5	5	NUM
iassist-661	67	18	.	.	PUNCT
iassist-661	67	19	center	center	NOUN
iassist-661	67	20	adequacy	adequacy	NOUN
iassist-661	67	21	by	by	ADP
iassist-661	67	22	average	average	ADJ
iassist-661	67	23	wait	wait	NOUN
iassist-661	67	24	for	for	ADP
iassist-661	67	25	keypunch	keypunch	NOUN
iassist-661	67	26	average	average	ADJ
iassist-661	67	27	wait	wait	NOUN
iassist-661	67	28	(	(	PUNCT
iassist-661	67	29	minutes	minute	NOUN
iassist-661	67	30	]	]	X
iassist-661	67	31	adequate	adequate	ADJ
iassist-661	67	32	0	0	NUM
iassist-661	67	33	-	-	SYM
iassist-661	67	34	5	5	NUM
iassist-661	67	35	6	6	NUM
iassist-661	67	36	-	-	SYM
iassist-661	67	37	10	10	NUM
iassist-661	67	38	11	11	NUM
iassist-661	67	39	-	-	SYM
iassist-661	67	40	15	15	NUM
iassist-661	68	1	yes	yes	NOUN
iassist-661	68	2	75	75	NUM
iassist-661	68	3	%	%	NOUN
iassist-661	68	4	36	36	NUM
iassist-661	68	5	%	%	NOUN
iassist-661	68	6	50	50	NUM
iassist-661	68	7	%	%	NOUN
iassist-661	68	8	no	no	PRON
iassist-661	68	9	25	25	NUM
iassist-661	68	10	64	64	NUM
iassist-661	68	11	50	50	NUM
iassist-661	68	12	100	100	NUM
iassist-661	68	13	%	%	NOUN
iassist-661	68	14	100	100	NUM
iassist-661	68	15	%	%	NOUN
iassist-661	68	16	100	100	NUM
iassist-661	68	17	%	%	NOUN
iassist-661	68	18	n=4	n=4	SYM
iassist-661	68	19	n	n	CCONJ
iassist-661	68	20	=	=	PROPN
iassist-661	68	21	ll	ll	ADJ
iassist-661	68	22	n=4	n=4	SYM
iassist-661	68	23	table	table	NOUN
iassist-661	68	24	6	6	NUM
iassist-661	68	25	.	.	PUNCT
iassist-661	68	26	center	center	NOUN
iassist-661	68	27	adequacy	adequacy	NOUN
iassist-661	68	28	by	by	ADP
iassist-661	68	29	availability	availability	NOUN
iassist-661	68	30	of	of	ADP
iassist-661	68	31	keypunches	keypunche	NOUN
iassist-661	68	32	keypunches	keypunche	NOUN
iassist-661	68	33	are	be	AUX
iassist-661	68	34	available	available	ADJ
iassist-661	68	35	adequate	adequate	ADJ
iassist-661	68	36	usually	usually	ADV
iassist-661	68	37	not	not	PART
iassist-661	68	38	usually	usually	ADV
iassist-661	68	39	yes	yes	INTJ
iassist-661	68	40	36	36	NUM
iassist-661	68	41	%	%	NOUN
iassist-661	68	42	71	71	NUM
iassist-661	68	43	%	%	NOUN
iassist-661	68	44	no	no	DET
iassist-661	68	45	64	64	NUM
iassist-661	68	46	29	29	NUM
iassist-661	68	47	100	100	NUM
iassist-661	68	48	%	%	NOUN
iassist-661	68	49	100	100	NUM
iassist-661	68	50	%	%	NOUN
iassist-661	68	51	n=28	n=28	NOUN
iassist-661	68	52	n=7	n=7	PRON
iassist-661	68	53	table	table	VERB
iassist-661	68	54	7	7	NUM
iassist-661	68	55	.	.	PUNCT
iassist-661	68	56	user	user	NOUN
iassist-661	68	57	satisfaction	satisfaction	NOUN
iassist-661	68	58	index	index	NOUN
iassist-661	68	59	by	by	ADP
iassist-661	68	60	average	average	ADJ
iassist-661	68	61	turnover	turnover	NOUN
iassist-661	68	62	time	time	NOUN
iassist-661	68	63	average	average	ADJ
iassist-661	68	64	turnover	turnover	NOUN
iassist-661	68	65	time	time	NOUN
iassist-661	68	66	(	(	PUNCT
iassist-661	68	67	minutes	minute	NOUN
iassist-661	68	68	)	)	PUNCT
iassist-661	68	69	satisfaction	satisfaction	NOUN
iassist-661	68	70	0	0	NUM
iassist-661	68	71	-	-	SYM
iassist-661	68	72	15	15	NUM
iassist-661	68	73	^	^	SYM
iassist-661	68	74	16	16	NUM
iassist-661	68	75	or	or	CCONJ
iassist-661	68	76	more	more	ADV
iassist-661	68	77	high	high	ADJ
iassist-661	68	78	47	47	NUM
iassist-661	68	79	%	%	NOUN
iassist-661	68	80	25	25	NUM
iassist-661	68	81	%	%	NOUN
iassist-661	68	82	medium	medium	NOUN
iassist-661	68	83	35	35	NUM
iassist-661	68	84	13	13	NUM
iassist-661	68	85	low	low	ADJ
iassist-661	68	86	18	18	NUM
iassist-661	68	87	62	62	NUM
iassist-661	68	88	100	100	NUM
iassist-661	68	89	%	%	NOUN
iassist-661	68	90	100	100	NUM
iassist-661	68	91	%	%	NOUN
iassist-661	68	92	n=17	n=17	NOUN
iassist-661	68	93	n=16	n=16	NOUN
iassist-661	68	94	table	table	NOUN
iassist-661	68	95	8	8	NUM
iassist-661	68	96	.	.	PUNCT
iassist-661	69	1	user	user	NOUN
iassist-661	69	2	satisfaction	satisfaction	NOUN
iassist-661	69	3	index	index	NOUN
iassist-661	69	4	by	by	ADP
iassist-661	69	5	consultant	consultant	NOUN
iassist-661	69	6	helpfulness	helpfulness	PROPN
iassist-661	69	7	consultants	consultant	NOUN
iassist-661	69	8	are	be	AUX
iassist-661	69	9	helpful	helpful	ADJ
iassist-661	69	10	satisfaction	satisfaction	NOUN
iassist-661	70	1	yes	yes	INTJ
iassist-661	70	2	no	no	PRON
iassist-661	70	3	high	high	ADJ
iassist-661	70	4	55	55	NUM
iassist-661	70	5	%	%	NOUN
iassist-661	70	6	8	8	NUM
iassist-661	70	7	%	%	NOUN
iassist-661	70	8	medium	medium	NOUN
iassist-661	70	9	30	30	NUM
iassist-661	70	10	25	25	NUM
iassist-661	70	11	low	low	ADJ
iassist-661	70	12	15	15	NUM
iassist-661	70	13	67	67	NUM
iassist-661	70	14	100	100	NUM
iassist-661	70	15	%	%	NOUN
iassist-661	70	16	100	100	NUM
iassist-661	70	17	%	%	NOUN
iassist-661	70	18	n=21	n=21	NOUN
iassist-661	70	19	n=9	n=9	PROPN
iassist-661	70	20	61	61	NUM
iassist-661	70	21	table	table	NOUN
iassist-661	70	22	9	9	NUM
iassist-661	70	23	.	.	PUNCT
iassist-661	70	24	user	user	NOUN
iassist-661	70	25	satisfaction	satisfaction	NOUN
iassist-661	70	26	index	index	NOUN
iassist-661	70	27	by	by	ADP
iassist-661	70	28	consultant	consultant	NOUN
iassist-661	70	29	knowledgeabi	knowledgeabi	PROPN
iassist-661	70	30	lity	lity	PROPN
iassist-661	70	31	consultants	consultant	NOUN
iassist-661	70	32	are	be	AUX
iassist-661	70	33	knowledgeable	knowledgeable	ADJ
iassist-661	70	34	satisfaction	satisfaction	NOUN
iassist-661	70	35	yes	yes	INTJ
iassist-661	70	36	no	no	PRON
iassist-661	70	37	high	high	ADJ
iassist-661	70	38	55	55	NUM
iassist-661	70	39	?	?	SYM
iassist-661	70	40	8	8	NUM
iassist-661	70	41	%	%	NOUN
iassist-661	70	42	medium	medium	NOUN
iassist-661	70	43	30	30	NUM
iassist-661	70	44	25	25	NUM
iassist-661	70	45	low	low	ADJ
iassist-661	70	46	15	15	NUM
iassist-661	70	47	67	67	NUM
iassist-661	70	48	100	100	NUM
iassist-661	70	49	"	"	PUNCT
iassist-661	70	50	100^	100^	NOUN
iassist-661	70	51	,	,	PUNCT
iassist-661	70	52	:	:	PUNCT
iassist-661	70	53	n=20	n=20	PROPN
iassist-661	70	54	n=12	n=12	NOUN
iassist-661	70	55	table	table	VERB
iassist-661	70	56	10	10	NUM
iassist-661	70	57	.	.	PUNCT
iassist-661	71	1	user	user	NOUN
iassist-661	71	2	satisfaction	satisfaction	NOUN
iassist-661	71	3	index	index	NOUN
iassist-661	71	4	by	by	ADP
iassist-661	71	5	average	average	ADJ
iassist-661	71	6	wait	wait	NOUN
iassist-661	71	7	for	for	ADP
iassist-661	71	8	keypunch	keypunch	NOUN
iassist-661	71	9	average	average	ADJ
iassist-661	71	10	wait	wait	NOUN
iassist-661	71	11	for	for	ADP
iassist-661	71	12	keypunch	keypunch	NOUN
iassist-661	71	13	(	(	PUNCT
iassist-661	71	14	minutes	minute	NOUN
iassist-661	71	15	)	)	PUNCT
iassist-661	71	16	satisfaction	satisfaction	NOUN
iassist-661	71	17	0	0	NUM
iassist-661	71	18	-	-	SYM
iassist-661	71	19	5	5	NUM
iassist-661	71	20	6	6	NUM
iassist-661	71	21	-	-	SYM
iassist-661	71	22	10	10	NUM
iassist-661	71	23	11	11	NUM
iassist-661	71	24	-	-	SYM
iassist-661	71	25	1	1	NUM
iassist-661	71	26	!	!	PUNCT
iassist-661	72	1	high	high	ADJ
iassist-661	72	2	0	0	NUM
iassist-661	72	3	%	%	NOUN
iassist-661	72	4	36^	36^	NUM
iassist-661	72	5	50^	50^	NUM
iassist-661	72	6	medium	medium	NOUN
iassist-661	72	7	20	20	NUM
iassist-661	72	8	27	27	NUM
iassist-661	72	9	25	25	NUM
iassist-661	72	10	low	low	ADJ
iassist-661	72	11	80	80	NUM
iassist-661	72	12	36	36	NUM
iassist-661	72	13	25	25	NUM
iassist-661	72	14	loos	loo	NOUN
iassist-661	72	15	100	100	NUM
iassist-661	72	16	:	:	PUNCT
iassist-661	72	17	;	;	PUNCT
iassist-661	72	18	loo'i	loo'i	NOUN
iassist-661	72	19	n=5	n=5	PRON
iassist-661	72	20	n	n	CCONJ
iassist-661	72	21	=	=	NOUN
iassist-661	72	22	ll	ll	ADJ
iassist-661	72	23	n=4	n=4	ADJ
iassist-661	72	24	table	table	NOUN
iassist-661	72	25	11	11	NUM
iassist-661	72	26	.	.	PUNCT
iassist-661	73	1	user	user	NOUN
iassist-661	73	2	satisfaction	satisfaction	NOUN
iassist-661	73	3	index	index	NOUN
iassist-661	73	4	by	by	ADP
iassist-661	73	5	availability	availability	NOUN
iassist-661	73	6	of	of	ADP
iassist-661	73	7	keypunches	keypunche	NOUN
iassist-661	73	8	keypunches	keypunche	NOUN
iassist-661	73	9	are	be	AUX
iassist-661	73	10	available	available	ADJ
iassist-661	73	11	satisfaction	satisfaction	NOUN
iassist-661	73	12	usually	usually	ADV
iassist-661	73	13	not	not	PART
iassist-661	73	14	usually	usually	ADV
iassist-661	73	15	high	high	ADJ
iassist-661	73	16	34"^	34"^	NUM
iassist-661	73	17	25	25	NUM
iassist-661	73	18	%	%	NOUN
iassist-661	73	19	medium	medium	NOUN
iassist-661	73	20	32	32	NUM
iassist-661	73	21	25	25	NUM
iassist-661	73	22	low	low	ADJ
iassist-661	73	23	34	34	NUM
iassist-661	73	24	50	50	NUM
iassist-661	73	25	100	100	NUM
iassist-661	73	26	?	?	PUNCT
iassist-661	73	27	100	100	NUM
iassist-661	73	28	?	?	PUNCT
iassist-661	74	1	ri=29	ri=29	ADP
iassist-661	74	2	n=8	n=8	NUM
iassist-661	74	3	62	62	NUM
iassist-661	74	4	table	table	NOUN
iassist-661	74	5	12	12	NUM
iassist-661	74	6	.	.	PUNCT
iassist-661	75	1	user	user	NOUN
iassist-661	75	2	satisfaction	satisfaction	NOUN
iassist-661	75	3	index	index	NOUN
iassist-661	75	4	by	by	ADP
iassist-661	75	5	hours	hour	NOUN
iassist-661	75	6	spent	spend	VERB
iassist-661	75	7	in	in	ADP
iassist-661	75	8	center	center	ADJ
iassist-661	75	9	hours	hour	NOUN
iassist-661	75	10	spent	spend	VERB
iassist-661	75	11	in	in	ADP
iassist-661	75	12	center	center	ADJ
iassist-661	75	13	satisfaction	satisfaction	NOUN
iassist-661	75	14	0	0	NUM
iassist-661	75	15	-	-	SYM
iassist-661	75	16	5	5	NUM
iassist-661	75	17	6	6	NUM
iassist-661	75	18	-	-	SYM
iassist-661	75	19	10	10	NUM
iassist-661	75	20	11	11	NUM
iassist-661	75	21	-	-	SYM
iassist-661	75	22	20	20	NUM
iassist-661	75	23	high	high	ADJ
iassist-661	75	24	565	565	NUM
iassist-661	75	25	;	;	PUNCT
iassist-661	75	26	;	;	PUNCT
iassist-661	75	27	15	15	NUM
iassist-661	75	28	%	%	NOUN
iassist-661	75	29	9	9	NUM
iassist-661	75	30	%	%	NOUN
iassist-661	75	31	medium	medium	NOUN
iassist-661	75	32	25	25	NUM
iassist-661	75	33	31	31	NUM
iassist-661	75	34	36	36	NUM
iassist-661	75	35	low	low	ADJ
iassist-661	75	36	19	19	NUM
iassist-661	75	37	54	54	NUM
iassist-661	75	38	55	55	NUM
iassist-661	75	39	loo	loo	NOUN
iassist-661	75	40	;	;	PUNCT
iassist-661	75	41	;	;	PUNCT
iassist-661	75	42	;	;	PUNCT
iassist-661	75	43	100	100	NUM
iassist-661	75	44	%	%	NOUN
iassist-661	75	45	100	100	NUM
iassist-661	75	46	%	%	NOUN
iassist-661	75	47	n=16	n=16	NOUN
iassist-661	75	48	n=13	n=13	PROPN
iassist-661	75	49	n	n	CCONJ
iassist-661	75	50	=	=	NOUN
iassist-661	75	51	n	n	PRON
iassist-661	75	52	table	table	NOUN
iassist-661	75	53	13	13	NUM
iassist-661	75	54	.	.	PUNCT
iassist-661	76	1	user	user	NOUN
iassist-661	76	2	satisfaction	satisfaction	NOUN
iassist-661	76	3	index	index	NOUN
iassist-661	76	4	by	by	ADP
iassist-661	76	5	travel	travel	NOUN
iassist-661	76	6	time	time	NOUN
iassist-661	76	7	to	to	PART
iassist-661	76	8	center	center	VERB
iassist-661	76	9	travel	travel	NOUN
iassist-661	76	10	time	time	NOUN
iassist-661	76	11	to	to	ADP
iassist-661	76	12	center	center	NOUN
iassist-661	76	13	(	(	PUNCT
iassist-661	76	14	minutes	minute	NOUN
iassist-661	76	15	)	)	PUNCT
iassist-661	76	16	satisfaction	satisfaction	NOUN
iassist-661	76	17	0	0	NUM
iassist-661	76	18	-	-	SYM
iassist-661	76	19	25	25	NUM
iassist-661	76	20	25	25	NUM
iassist-661	76	21	+	+	NUM
iassist-661	76	22	high	high	ADJ
iassist-661	76	23	32	32	NUM
iassist-661	76	24	%	%	NOUN
iassist-661	76	25	30	30	NUM
iassist-661	76	26	%	%	NOUN
iassist-661	76	27	medium	medium	NOUN
iassist-661	76	28	42	42	NUM
iassist-661	76	29	20	20	NUM
iassist-661	76	30	low	low	ADJ
iassist-661	76	31	25	25	NUM
iassist-661	76	32	50	50	NUM
iassist-661	76	33	100	100	NUM
iassist-661	76	34	%	%	NOUN
iassist-661	76	35	100	100	NUM
iassist-661	76	36	%	%	NOUN
iassist-661	76	37	n=19	n=19	CCONJ
iassist-661	76	38	n=20	n=20	PROPN
iassist-661	76	39	table	table	NOUN
iassist-661	76	40	14	14	NUM
iassist-661	76	41	.	.	PUNCT
iassist-661	77	1	center	center	NOUN
iassist-661	77	2	adequacy	adequacy	NOUN
iassist-661	77	3	by	by	ADP
iassist-661	77	4	travel	travel	NOUN
iassist-661	77	5	time	time	NOUN
iassist-661	77	6	to	to	PART
iassist-661	77	7	center	center	VERB
iassist-661	77	8	travel	travel	NOUN
iassist-661	77	9	time	time	NOUN
iassist-661	77	10	to	to	ADP
iassist-661	77	11	center	center	NOUN
iassist-661	77	12	(	(	PUNCT
iassist-661	77	13	minutes	minute	NOUN
iassist-661	77	14	)	)	PUNCT
iassist-661	77	15	adequate	adequate	ADJ
iassist-661	77	16	0	0	NUM
iassist-661	77	17	-	-	SYM
iassist-661	77	18	25	25	NUM
iassist-661	77	19	25	25	NUM
iassist-661	78	1	+	+	CCONJ
iassist-661	78	2	yes	yes	INTJ
iassist-661	78	3	63	63	NUM
iassist-661	78	4	%	%	NOUN
iassist-661	78	5	50	50	NUM
iassist-661	78	6	%	%	NOUN
iassist-661	78	7	no	no	DET
iassist-661	78	8	37	37	NUM
iassist-661	78	9	50	50	NUM
iassist-661	78	10	100	100	NUM
iassist-661	78	11	%	%	NOUN
iassist-661	78	12	100	100	NUM
iassist-661	78	13	%	%	NOUN
iassist-661	78	14	n=19	n=19	ADJ
iassist-661	78	15	n=18	n=18	NOUN
iassist-661	78	16	table	table	NOUN
iassist-661	78	17	15	15	NUM
iassist-661	78	18	.	.	PUNCT
iassist-661	79	1	average	average	ADJ
iassist-661	79	2	wait	wait	NOUN
iassist-661	79	3	for	for	ADP
iassist-661	79	4	keypunch	keypunch	NOUN
iassist-661	79	5	by	by	ADP
iassist-661	79	6	travel	travel	NOUN
iassist-661	79	7	time	time	NOUN
iassist-661	79	8	to	to	PART
iassist-661	79	9	center	center	VERB
iassist-661	79	10	travel	travel	NOUN
iassist-661	79	11	time	time	NOUN
iassist-661	79	12	to	to	ADP
iassist-661	79	13	center	center	NOUN
iassist-661	79	14	(	(	PUNCT
iassist-661	79	15	minutes	minute	NOUN
iassist-661	79	16	)	)	PUNCT
iassist-661	79	17	average	average	ADJ
iassist-661	79	18	wait	wait	NOUN
iassist-661	79	19	0	0	NUM
iassist-661	79	20	-	-	SYM
iassist-661	79	21	25	25	NUM
iassist-661	79	22	25	25	NUM
iassist-661	79	23	+	+	NUM
iassist-661	79	24	0	0	NUM
iassist-661	79	25	-	-	SYM
iassist-661	79	26	5	5	NUM
iassist-661	79	27	min	min	NOUN
iassist-661	79	28	.	.	PROPN
iassist-661	79	29	38	38	NUM
iassist-661	79	30	%	%	NOUN
iassist-661	79	31	18	18	NUM
iassist-661	79	32	%	%	NOUN
iassist-661	79	33	6	6	NUM
iassist-661	79	34	-	-	SYM
iassist-661	79	35	10	10	NUM
iassist-661	79	36	min	min	NOUN
iassist-661	79	37	.	.	PROPN
iassist-661	79	38	50	50	NUM
iassist-661	79	39	55	55	NUM
iassist-661	79	40	11	11	NUM
iassist-661	79	41	-	-	SYM
iassist-661	79	42	15	15	NUM
iassist-661	79	43	min	min	NOUN
iassist-661	79	44	.	.	PROPN
iassist-661	79	45	12	12	NUM
iassist-661	79	46	27	27	NUM
iassist-661	79	47	100	100	NUM
iassist-661	79	48	%	%	NOUN
iassist-661	79	49	100	100	NUM
iassist-661	79	50	%	%	NOUN
iassist-661	79	51	n=8	n=8	ADP
iassist-661	79	52	n	n	CCONJ
iassist-661	79	53	=	=	NOUN
iassist-661	79	54	ll	ll	NOUN
iassist-661	79	55	63	63	NUM