id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ijtc-206	Rumiyati, Rumiyati; Syafarudin, Afriapoll	The Influence of Service Quality, Marketing Mix, on Bank Customer Satisfaction in the Era Covid-19	2021	13	.pdf	application/pdf	6508	448	49	Almost all business entities related to financial activities require bank services. The phenomenon states that banks are experiencing problems due to the Covid-19 outbreak so that service to bank customers is not optimal and has implications for customer satisfaction as disclosed by WHO (2020) states that the spread of the Corona Covid-19 virus outbreak is increasingly worrying after the Covid- 19 virus pandemic was announced so that its spread is getting faster until it enters countries around the world.	cache/ijtc-206.pdf	txt/ijtc-206.txt