id	sid	tid	token	lemma	pos
ijtc-206	1	1	ilomata	ilomata	PROPN
ijtc-206	1	2	international	international	ADJ
ijtc-206	1	3	journal	journal	NOUN
ijtc-206	1	4	of	of	ADP
ijtc-206	1	5	tax	tax	PROPN
ijtc-206	1	6	&	&	CCONJ
ijtc-206	1	7	accounting	accounting	PROPN
ijtc-206	1	8	(	(	PUNCT
ijtc-206	1	9	ijtc	ijtc	PROPN
ijtc-206	1	10	)	)	PUNCT
ijtc-206	1	11	p	p	X
ijtc-206	1	12	-	-	PUNCT
ijtc-206	1	13	issn	issn	NOUN
ijtc-206	1	14	:	:	PUNCT
ijtc-206	1	15	2714	2714	NUM
ijtc-206	1	16	-	-	SYM
ijtc-206	1	17	9838	9838	NUM
ijtc-206	1	18	;	;	PUNCT
ijtc-206	1	19	e	e	X
ijtc-206	1	20	-	-	PUNCT
ijtc-206	1	21	issn	issn	NOUN
ijtc-206	1	22	:	:	PUNCT
ijtc-206	1	23	2714	2714	NUM
ijtc-206	1	24	-	-	SYM
ijtc-206	1	25	9846	9846	NUM
ijtc-206	1	26	volume	volume	NOUN
ijtc-206	1	27	2	2	NUM
ijtc-206	1	28	,	,	PUNCT
ijtc-206	1	29	issue	issue	NOUN
ijtc-206	1	30	1	1	NUM
ijtc-206	1	31	january	january	NOUN
ijtc-206	1	32	2021	2021	NUM
ijtc-206	1	33	page	page	NOUN
ijtc-206	1	34	no	no	NOUN
ijtc-206	1	35	.	.	NOUN
ijtc-206	2	1	84	84	NUM
ijtc-206	2	2	-	-	SYM
ijtc-206	2	3	96	96	NUM
ijtc-206	2	4	https://www.ilomata.org/index.php/ijtc	https://www.ilomata.org/index.php/ijtc	ADJ
ijtc-206	2	5	84	84	NUM
ijtc-206	2	6	|	|	ADV
ijtc-206	2	7	ilomata	ilomata	NOUN
ijtc-206	2	8	international	international	ADJ
ijtc-206	2	9	journal	journal	NOUN
ijtc-206	2	10	of	of	ADP
ijtc-206	2	11	tax	tax	PROPN
ijtc-206	2	12	&	&	CCONJ
ijtc-206	2	13	accounting	accounting	PROPN
ijtc-206	2	14	volume	volume	NOUN
ijtc-206	2	15	2	2	NUM
ijtc-206	2	16	issue	issue	NOUN
ijtc-206	2	17	1	1	NUM
ijtc-206	2	18	,	,	PUNCT
ijtc-206	2	19	january	january	PROPN
ijtc-206	2	20	2021	2021	NUM
ijtc-206	2	21	the	the	DET
ijtc-206	2	22	influence	influence	NOUN
ijtc-206	2	23	of	of	ADP
ijtc-206	2	24	service	service	NOUN
ijtc-206	2	25	quality	quality	NOUN
ijtc-206	2	26	,	,	PUNCT
ijtc-206	2	27	marketing	marketing	NOUN
ijtc-206	2	28	mix	mix	NOUN
ijtc-206	2	29	,	,	PUNCT
ijtc-206	2	30	on	on	ADP
ijtc-206	2	31	bank	bank	NOUN
ijtc-206	2	32	customer	customer	NOUN
ijtc-206	2	33	satisfaction	satisfaction	NOUN
ijtc-206	2	34	in	in	ADP
ijtc-206	2	35	the	the	DET
ijtc-206	2	36	era	era	NOUN
ijtc-206	2	37	covid-19	covid-19	PROPN
ijtc-206	2	38	rumiyati1	rumiyati1	PROPN
ijtc-206	2	39	,	,	PUNCT
ijtc-206	2	40	afriapollo	afriapollo	ADJ
ijtc-206	2	41	syafarudin2	syafarudin2	NOUN
ijtc-206	2	42	12mercu	12mercu	NUM
ijtc-206	2	43	buana	buana	PROPN
ijtc-206	2	44	universitas	universitas	PROPN
ijtc-206	2	45	jakarta	jakarta	PROPN
ijtc-206	2	46	-	-	PUNCT
ijtc-206	2	47	indonesia	indonesia	PROPN
ijtc-206	2	48	correspondent	correspondent	NOUN
ijtc-206	2	49	:	:	PUNCT
ijtc-206	3	1	rumiyati@gmail.com	rumiyati@gmail.com	X
ijtc-206	3	2	submitted	submit	VERB
ijtc-206	3	3	:	:	PUNCT
ijtc-206	3	4	january	january	PROPN
ijtc-206	3	5	8	8	NUM
ijtc-206	3	6	,	,	PUNCT
ijtc-206	3	7	2021	2021	NUM
ijtc-206	3	8	revised	revise	VERB
ijtc-206	3	9	:	:	PUNCT
ijtc-206	3	10	january	january	PROPN
ijtc-206	3	11	18	18	NUM
ijtc-206	3	12	,	,	PUNCT
ijtc-206	3	13	2021	2021	NUM
ijtc-206	3	14	published	publish	VERB
ijtc-206	3	15	:	:	PUNCT
ijtc-206	3	16	january	january	PROPN
ijtc-206	3	17	31	31	NUM
ijtc-206	3	18	,	,	PUNCT
ijtc-206	3	19	2021	2021	NUM
ijtc-206	3	20	abstract	abstract	ADJ
ijtc-206	3	21	building	building	NOUN
ijtc-206	3	22	loyalty	loyalty	NOUN
ijtc-206	3	23	is	be	AUX
ijtc-206	3	24	no	no	ADV
ijtc-206	3	25	longer	long	ADV
ijtc-206	3	26	an	an	DET
ijtc-206	3	27	option	option	NOUN
ijtc-206	3	28	in	in	ADP
ijtc-206	3	29	the	the	DET
ijtc-206	3	30	banking	banking	NOUN
ijtc-206	3	31	world	world	NOUN
ijtc-206	3	32	.	.	PUNCT
ijtc-206	4	1	in	in	ADP
ijtc-206	4	2	recent	recent	ADJ
ijtc-206	4	3	years	year	NOUN
ijtc-206	4	4	a	a	DET
ijtc-206	4	5	trend	trend	NOUN
ijtc-206	4	6	has	have	AUX
ijtc-206	4	7	emerged	emerge	VERB
ijtc-206	4	8	,	,	PUNCT
ijtc-206	4	9	namely	namely	ADV
ijtc-206	4	10	the	the	DET
ijtc-206	4	11	tendency	tendency	NOUN
ijtc-206	4	12	for	for	SCONJ
ijtc-206	4	13	customers	customer	NOUN
ijtc-206	4	14	to	to	PART
ijtc-206	4	15	have	have	VERB
ijtc-206	4	16	more	more	ADJ
ijtc-206	4	17	than	than	ADP
ijtc-206	4	18	one	one	NUM
ijtc-206	4	19	savings	saving	NOUN
ijtc-206	4	20	account	account	NOUN
ijtc-206	4	21	at	at	ADP
ijtc-206	4	22	different	different	ADJ
ijtc-206	4	23	banks	bank	NOUN
ijtc-206	4	24	.	.	PUNCT
ijtc-206	5	1	one	one	NUM
ijtc-206	5	2	of	of	ADP
ijtc-206	5	3	the	the	DET
ijtc-206	5	4	ways	way	NOUN
ijtc-206	5	5	to	to	PART
ijtc-206	5	6	do	do	VERB
ijtc-206	5	7	this	this	PRON
ijtc-206	5	8	is	be	AUX
ijtc-206	5	9	by	by	ADP
ijtc-206	5	10	marketing	marketing	NOUN
ijtc-206	5	11	service	service	NOUN
ijtc-206	5	12	quality	quality	NOUN
ijtc-206	5	13	and	and	CCONJ
ijtc-206	5	14	marketing	marketing	NOUN
ijtc-206	5	15	mix	mix	NOUN
ijtc-206	5	16	to	to	ADP
ijtc-206	5	17	customer	customer	NOUN
ijtc-206	5	18	satisfaction	satisfaction	NOUN
ijtc-206	5	19	.	.	PUNCT
ijtc-206	6	1	the	the	DET
ijtc-206	6	2	bank	bank	NOUN
ijtc-206	6	3	's	's	PART
ijtc-206	6	4	compliance	compliance	NOUN
ijtc-206	6	5	with	with	ADP
ijtc-206	6	6	government	government	NOUN
ijtc-206	6	7	policies	policy	NOUN
ijtc-206	6	8	to	to	PART
ijtc-206	6	9	prevent	prevent	VERB
ijtc-206	6	10	the	the	DET
ijtc-206	6	11	spread	spread	NOUN
ijtc-206	6	12	of	of	ADP
ijtc-206	6	13	covid19	covid19	NOUN
ijtc-206	6	14	is	be	AUX
ijtc-206	6	15	the	the	DET
ijtc-206	6	16	work	work	NOUN
ijtc-206	6	17	from	from	ADP
ijtc-206	6	18	home	home	NOUN
ijtc-206	6	19	policy	policy	NOUN
ijtc-206	6	20	.	.	PUNCT
ijtc-206	7	1	banking	banking	NOUN
ijtc-206	7	2	measures	measure	NOUN
ijtc-206	7	3	to	to	PART
ijtc-206	7	4	optimize	optimize	VERB
ijtc-206	7	5	employee	employee	NOUN
ijtc-206	7	6	efforts	effort	NOUN
ijtc-206	7	7	to	to	PART
ijtc-206	7	8	maintain	maintain	VERB
ijtc-206	7	9	the	the	DET
ijtc-206	7	10	health	health	NOUN
ijtc-206	7	11	of	of	ADP
ijtc-206	7	12	their	their	PRON
ijtc-206	7	13	closest	close	ADJ
ijtc-206	7	14	people	people	NOUN
ijtc-206	7	15	at	at	ADP
ijtc-206	7	16	home	home	NOUN
ijtc-206	7	17	while	while	SCONJ
ijtc-206	7	18	providing	provide	VERB
ijtc-206	7	19	maximum	maximum	ADJ
ijtc-206	7	20	protection	protection	NOUN
ijtc-206	7	21	from	from	ADP
ijtc-206	7	22	the	the	DET
ijtc-206	7	23	potential	potential	NOUN
ijtc-206	7	24	for	for	ADP
ijtc-206	7	25	contracting	contract	VERB
ijtc-206	7	26	covid-19	covid-19	PROPN
ijtc-206	7	27	while	while	SCONJ
ijtc-206	7	28	interacting	interact	VERB
ijtc-206	7	29	with	with	ADP
ijtc-206	7	30	the	the	DET
ijtc-206	7	31	community	community	NOUN
ijtc-206	7	32	while	while	SCONJ
ijtc-206	7	33	working	work	VERB
ijtc-206	7	34	or	or	CCONJ
ijtc-206	7	35	traveling	travel	VERB
ijtc-206	7	36	to	to	ADP
ijtc-206	7	37	and	and	CCONJ
ijtc-206	7	38	from	from	ADP
ijtc-206	7	39	the	the	DET
ijtc-206	7	40	office	office	NOUN
ijtc-206	7	41	,	,	PUNCT
ijtc-206	7	42	namely	namely	ADV
ijtc-206	7	43	adjustments	adjustment	NOUN
ijtc-206	7	44	to	to	ADP
ijtc-206	7	45	work	work	NOUN
ijtc-206	7	46	systems	system	NOUN
ijtc-206	7	47	.	.	PUNCT
ijtc-206	8	1	the	the	DET
ijtc-206	8	2	role	role	NOUN
ijtc-206	8	3	of	of	ADP
ijtc-206	8	4	marketing	marketing	NOUN
ijtc-206	8	5	in	in	ADP
ijtc-206	8	6	banking	banking	NOUN
ijtc-206	8	7	is	be	AUX
ijtc-206	8	8	to	to	PART
ijtc-206	8	9	build	build	VERB
ijtc-206	8	10	strong	strong	ADJ
ijtc-206	8	11	relationships	relationship	NOUN
ijtc-206	8	12	sustainably	sustainably	ADV
ijtc-206	8	13	by	by	ADP
ijtc-206	8	14	providing	provide	VERB
ijtc-206	8	15	excellent	excellent	ADJ
ijtc-206	8	16	service	service	NOUN
ijtc-206	8	17	for	for	ADP
ijtc-206	8	18	the	the	DET
ijtc-206	8	19	development	development	NOUN
ijtc-206	8	20	of	of	ADP
ijtc-206	8	21	service	service	NOUN
ijtc-206	8	22	quality	quality	NOUN
ijtc-206	8	23	such	such	ADJ
ijtc-206	8	24	as	as	ADP
ijtc-206	8	25	servqual	servqual	ADJ
ijtc-206	8	26	,	,	PUNCT
ijtc-206	8	27	with	with	ADP
ijtc-206	8	28	tangible	tangible	ADJ
ijtc-206	8	29	,	,	PUNCT
ijtc-206	8	30	responsiveness	responsiveness	NOUN
ijtc-206	8	31	,	,	PUNCT
ijtc-206	8	32	reliability	reliability	NOUN
ijtc-206	8	33	,	,	PUNCT
ijtc-206	8	34	assurance	assurance	NOUN
ijtc-206	8	35	,	,	PUNCT
ijtc-206	8	36	and	and	CCONJ
ijtc-206	8	37	empathy	empathy	ADJ
ijtc-206	8	38	characteristics	characteristic	NOUN
ijtc-206	8	39	.	.	PUNCT
ijtc-206	9	1	new	new	ADJ
ijtc-206	9	2	service	service	NOUN
ijtc-206	9	3	quality	quality	NOUN
ijtc-206	9	4	that	that	PRON
ijtc-206	9	5	can	can	AUX
ijtc-206	9	6	be	be	AUX
ijtc-206	9	7	applied	apply	VERB
ijtc-206	9	8	in	in	ADP
ijtc-206	9	9	the	the	DET
ijtc-206	9	10	banking	banking	NOUN
ijtc-206	9	11	world	world	NOUN
ijtc-206	9	12	in	in	ADP
ijtc-206	9	13	particular	particular	ADJ
ijtc-206	9	14	.	.	PUNCT
ijtc-206	10	1	the	the	DET
ijtc-206	10	2	most	most	ADV
ijtc-206	10	3	important	important	ADJ
ijtc-206	10	4	thing	thing	NOUN
ijtc-206	10	5	is	be	AUX
ijtc-206	10	6	banking	banking	NOUN
ijtc-206	10	7	service	service	NOUN
ijtc-206	10	8	quality	quality	NOUN
ijtc-206	10	9	(	(	PUNCT
ijtc-206	10	10	bsq	bsq	NOUN
ijtc-206	10	11	.	.	PUNCT
ijtc-206	10	12	)	)	PUNCT
ijtc-206	11	1	like	like	ADP
ijtc-206	11	2	conventional	conventional	ADJ
ijtc-206	11	3	bank	bank	NOUN
ijtc-206	11	4	service	service	NOUN
ijtc-206	11	5	products	product	NOUN
ijtc-206	11	6	,	,	PUNCT
ijtc-206	11	7	the	the	DET
ijtc-206	11	8	bank	bank	NOUN
ijtc-206	11	9	's	's	PART
ijtc-206	11	10	low	low	ADJ
ijtc-206	11	11	rating	rating	NOUN
ijtc-206	11	12	.	.	PUNCT
ijtc-206	12	1	testing	testing	NOUN
ijtc-206	12	2	using	use	VERB
ijtc-206	12	3	the	the	DET
ijtc-206	12	4	pls	pls	NOUN
ijtc-206	12	5	(	(	PUNCT
ijtc-206	12	6	partial	partial	ADJ
ijtc-206	12	7	least	least	ADJ
ijtc-206	12	8	square	square	ADJ
ijtc-206	12	9	)	)	PUNCT
ijtc-206	12	10	analysis	analysis	NOUN
ijtc-206	12	11	method	method	NOUN
ijtc-206	12	12	.	.	PUNCT
ijtc-206	13	1	the	the	DET
ijtc-206	13	2	results	result	NOUN
ijtc-206	13	3	showed	show	VERB
ijtc-206	13	4	that	that	SCONJ
ijtc-206	13	5	customer	customer	NOUN
ijtc-206	13	6	satisfaction	satisfaction	NOUN
ijtc-206	13	7	has	have	VERB
ijtc-206	13	8	a	a	DET
ijtc-206	13	9	positive	positive	ADJ
ijtc-206	13	10	and	and	CCONJ
ijtc-206	13	11	significant	significant	ADJ
ijtc-206	13	12	effect	effect	NOUN
ijtc-206	13	13	on	on	ADP
ijtc-206	13	14	customer	customer	NOUN
ijtc-206	13	15	loyalty	loyalty	NOUN
ijtc-206	13	16	.	.	PUNCT
ijtc-206	14	1	customer	customer	NOUN
ijtc-206	14	2	satisfaction	satisfaction	NOUN
ijtc-206	14	3	affects	affect	VERB
ijtc-206	14	4	the	the	DET
ijtc-206	14	5	reliability	reliability	NOUN
ijtc-206	14	6	,	,	PUNCT
ijtc-206	14	7	effectiveness	effectiveness	NOUN
ijtc-206	14	8	,	,	PUNCT
ijtc-206	14	9	and	and	CCONJ
ijtc-206	14	10	assurance	assurance	NOUN
ijtc-206	14	11	of	of	ADP
ijtc-206	14	12	the	the	DET
ijtc-206	14	13	service	service	NOUN
ijtc-206	14	14	portfolio	portfolio	NOUN
ijtc-206	14	15	,	,	PUNCT
ijtc-206	14	16	price	price	NOUN
ijtc-206	14	17	,	,	PUNCT
ijtc-206	14	18	and	and	CCONJ
ijtc-206	14	19	access	access	NOUN
ijtc-206	14	20	.	.	PUNCT
ijtc-206	15	1	tangible	tangible	ADJ
ijtc-206	15	2	must	must	AUX
ijtc-206	15	3	receive	receive	VERB
ijtc-206	15	4	extra	extra	ADJ
ijtc-206	15	5	attention	attention	NOUN
ijtc-206	15	6	so	so	SCONJ
ijtc-206	15	7	that	that	SCONJ
ijtc-206	15	8	customer	customer	NOUN
ijtc-206	15	9	satisfaction	satisfaction	NOUN
ijtc-206	15	10	can	can	AUX
ijtc-206	15	11	increase	increase	VERB
ijtc-206	15	12	.	.	PUNCT
ijtc-206	16	1	keywords	keyword	NOUN
ijtc-206	16	2	:	:	PUNCT
ijtc-206	16	3	service	service	NOUN
ijtc-206	16	4	quality	quality	NOUN
ijtc-206	16	5	,	,	PUNCT
ijtc-206	16	6	marketing	marketing	NOUN
ijtc-206	16	7	mix	mix	NOUN
ijtc-206	16	8	,	,	PUNCT
ijtc-206	16	9	customer	customer	NOUN
ijtc-206	16	10	satisfaction	satisfaction	NOUN
ijtc-206	16	11	.	.	PUNCT
ijtc-206	17	1	introduction	introduction	NOUN
ijtc-206	17	2	the	the	DET
ijtc-206	17	3	bank	bank	NOUN
ijtc-206	17	4	is	be	AUX
ijtc-206	17	5	implementing	implement	VERB
ijtc-206	17	6	work	work	NOUN
ijtc-206	17	7	system	system	NOUN
ijtc-206	17	8	adjustments	adjustment	NOUN
ijtc-206	17	9	aimed	aim	VERB
ijtc-206	17	10	at	at	ADP
ijtc-206	17	11	suppressing	suppress	VERB
ijtc-206	17	12	the	the	DET
ijtc-206	17	13	spread	spread	NOUN
ijtc-206	17	14	of	of	ADP
ijtc-206	17	15	the	the	DET
ijtc-206	17	16	coronavirus	coronavirus	NOUN
ijtc-206	17	17	or	or	CCONJ
ijtc-206	17	18	covid-19	covid-19	PROPN
ijtc-206	17	19	.	.	PUNCT
ijtc-206	18	1	this	this	DET
ijtc-206	18	2	action	action	NOUN
ijtc-206	18	3	is	be	AUX
ijtc-206	18	4	a	a	DET
ijtc-206	18	5	step	step	NOUN
ijtc-206	18	6	taken	take	VERB
ijtc-206	18	7	by	by	ADP
ijtc-206	18	8	the	the	DET
ijtc-206	18	9	bank	bank	NOUN
ijtc-206	18	10	to	to	PART
ijtc-206	18	11	provide	provide	VERB
ijtc-206	18	12	maximum	maximum	ADJ
ijtc-206	18	13	protection	protection	NOUN
ijtc-206	18	14	to	to	ADP
ijtc-206	18	15	employees	employee	NOUN
ijtc-206	18	16	,	,	PUNCT
ijtc-206	18	17	their	their	PRON
ijtc-206	18	18	families	family	NOUN
ijtc-206	18	19	,	,	PUNCT
ijtc-206	18	20	and	and	CCONJ
ijtc-206	18	21	even	even	ADV
ijtc-206	18	22	customers	customer	NOUN
ijtc-206	18	23	from	from	ADP
ijtc-206	18	24	the	the	DET
ijtc-206	18	25	possibility	possibility	NOUN
ijtc-206	18	26	of	of	ADP
ijtc-206	18	27	being	be	AUX
ijtc-206	18	28	exposed	expose	VERB
ijtc-206	18	29	to	to	ADP
ijtc-206	18	30	covid-19	covid-19	PROPN
ijtc-206	18	31	which	which	PRON
ijtc-206	18	32	has	have	AUX
ijtc-206	18	33	now	now	ADV
ijtc-206	18	34	become	become	VERB
ijtc-206	18	35	a	a	DET
ijtc-206	18	36	global	global	ADJ
ijtc-206	18	37	pandemic	pandemic	NOUN
ijtc-206	18	38	.	.	PUNCT
ijtc-206	19	1	the	the	DET
ijtc-206	19	2	bank	bank	NOUN
ijtc-206	19	3	has	have	AUX
ijtc-206	19	4	set	set	VERB
ijtc-206	19	5	three	three	NUM
ijtc-206	19	6	work	work	NOUN
ijtc-206	19	7	system	system	NOUN
ijtc-206	19	8	adjustments	adjustment	NOUN
ijtc-206	19	9	,	,	PUNCT
ijtc-206	19	10	namely	namely	ADV
ijtc-206	19	11	split	split	ADJ
ijtc-206	19	12	operation	operation	NOUN
ijtc-206	19	13	,	,	PUNCT
ijtc-206	19	14	shift	shift	NOUN
ijtc-206	19	15	operations	operation	NOUN
ijtc-206	19	16	and	and	CCONJ
ijtc-206	19	17	work	work	NOUN
ijtc-206	19	18	from	from	ADP
ijtc-206	19	19	home	home	NOUN
ijtc-206	19	20	.	.	PUNCT
ijtc-206	20	1	split	split	VERB
ijtc-206	20	2	and	and	CCONJ
ijtc-206	20	3	shift	shift	NOUN
ijtc-206	20	4	operations	operation	NOUN
ijtc-206	20	5	are	be	AUX
ijtc-206	20	6	applied	apply	VERB
ijtc-206	20	7	to	to	ADP
ijtc-206	20	8	functions	function	NOUN
ijtc-206	20	9	related	relate	VERB
ijtc-206	20	10	to	to	ADP
ijtc-206	20	11	main	main	ADJ
ijtc-206	20	12	operations	operation	NOUN
ijtc-206	20	13	and	and	CCONJ
ijtc-206	20	14	banking	banking	NOUN
ijtc-206	20	15	services	service	NOUN
ijtc-206	20	16	.	.	PUNCT
ijtc-206	21	1	meanwhile	meanwhile	ADV
ijtc-206	21	2	,	,	PUNCT
ijtc-206	21	3	other	other	ADJ
ijtc-206	21	4	positions	position	NOUN
ijtc-206	21	5	apply	apply	VERB
ijtc-206	21	6	for	for	ADP
ijtc-206	21	7	the	the	DET
ijtc-206	21	8	work	work	NOUN
ijtc-206	21	9	from	from	ADP
ijtc-206	21	10	home	home	NOUN
ijtc-206	21	11	system	system	NOUN
ijtc-206	21	12	or	or	CCONJ
ijtc-206	21	13	work	work	NOUN
ijtc-206	21	14	from	from	ADP
ijtc-206	21	15	home	home	NOUN
ijtc-206	21	16	.	.	PUNCT
ijtc-206	22	1	along	along	ADP
ijtc-206	22	2	with	with	ADP
ijtc-206	22	3	the	the	DET
ijtc-206	22	4	times	time	NOUN
ijtc-206	22	5	,	,	PUNCT
ijtc-206	22	6	the	the	DET
ijtc-206	22	7	role	role	NOUN
ijtc-206	22	8	of	of	ADP
ijtc-206	22	9	the	the	DET
ijtc-206	22	10	banking	banking	NOUN
ijtc-206	22	11	world	world	NOUN
ijtc-206	22	12	in	in	ADP
ijtc-206	22	13	the	the	DET
ijtc-206	22	14	economic	economic	ADJ
ijtc-206	22	15	development	development	NOUN
ijtc-206	22	16	of	of	ADP
ijtc-206	22	17	a	a	DET
ijtc-206	22	18	country	country	NOUN
ijtc-206	22	19	has	have	AUX
ijtc-206	22	20	become	become	VERB
ijtc-206	22	21	very	very	ADV
ijtc-206	22	22	large	large	ADJ
ijtc-206	22	23	.	.	PUNCT
ijtc-206	23	1	hermansyah	hermansyah	NOUN
ijtc-206	23	2	(	(	PUNCT
ijtc-206	23	3	2019	2019	NUM
ijtc-206	23	4	)	)	PUNCT
ijtc-206	23	5	stated	state	VERB
ijtc-206	23	6	that	that	SCONJ
ijtc-206	23	7	banking	banking	NOUN
ijtc-206	23	8	institutions	institution	NOUN
ijtc-206	23	9	are	be	AUX
ijtc-206	23	10	the	the	DET
ijtc-206	23	11	core	core	NOUN
ijtc-206	23	12	of	of	ADP
ijtc-206	23	13	a	a	DET
ijtc-206	23	14	country	country	NOUN
ijtc-206	23	15	's	's	PART
ijtc-206	23	16	financial	financial	ADJ
ijtc-206	23	17	system	system	NOUN
ijtc-206	23	18	.	.	PUNCT
ijtc-206	24	1	almost	almost	ADV
ijtc-206	24	2	all	all	DET
ijtc-206	24	3	business	business	NOUN
ijtc-206	24	4	entities	entity	NOUN
ijtc-206	24	5	related	relate	VERB
ijtc-206	24	6	to	to	ADP
ijtc-206	24	7	financial	financial	ADJ
ijtc-206	24	8	activities	activity	NOUN
ijtc-206	24	9	require	require	VERB
ijtc-206	24	10	bank	bank	NOUN
ijtc-206	24	11	services	service	NOUN
ijtc-206	24	12	.	.	PUNCT
ijtc-206	25	1	this	this	PRON
ijtc-206	25	2	is	be	AUX
ijtc-206	25	3	closely	closely	ADV
ijtc-206	25	4	related	relate	VERB
ijtc-206	25	5	to	to	ADP
ijtc-206	25	6	the	the	DET
ijtc-206	25	7	main	main	ADJ
ijtc-206	25	8	function	function	NOUN
ijtc-206	25	9	of	of	ADP
ijtc-206	25	10	banking	banking	NOUN
ijtc-206	25	11	as	as	ADP
ijtc-206	25	12	a	a	DET
ijtc-206	25	13	collector	collector	NOUN
ijtc-206	25	14	and	and	CCONJ
ijtc-206	25	15	channel	channel	NOUN
ijtc-206	25	16	of	of	ADP
ijtc-206	25	17	public	public	ADJ
ijtc-206	25	18	funds	fund	NOUN
ijtc-206	25	19	.	.	PUNCT
ijtc-206	26	1	in	in	ADP
ijtc-206	26	2	indonesia	indonesia	PROPN
ijtc-206	26	3	,	,	PUNCT
ijtc-206	26	4	the	the	DET
ijtc-206	26	5	banking	banking	NOUN
ijtc-206	26	6	industry	industry	NOUN
ijtc-206	26	7	has	have	AUX
ijtc-206	26	8	spread	spread	VERB
ijtc-206	26	9	to	to	ADP
ijtc-206	26	10	remote	remote	ADJ
ijtc-206	26	11	villages	village	NOUN
ijtc-206	26	12	.	.	PUNCT
ijtc-206	27	1	an	an	DET
ijtc-206	27	2	increase	increase	NOUN
ijtc-206	27	3	in	in	ADP
ijtc-206	27	4	the	the	DET
ijtc-206	27	5	number	number	NOUN
ijtc-206	27	6	of	of	ADP
ijtc-206	27	7	banks	bank	NOUN
ijtc-206	27	8	has	have	VERB
ijtc-206	27	9	the	the	DET
ijtc-206	27	10	potential	potential	NOUN
ijtc-206	27	11	to	to	PART
ijtc-206	27	12	encourage	encourage	VERB
ijtc-206	27	13	the	the	DET
ijtc-206	27	14	banking	banking	NOUN
ijtc-206	27	15	sector	sector	NOUN
ijtc-206	27	16	to	to	PART
ijtc-206	27	17	become	become	VERB
ijtc-206	27	18	more	more	ADV
ijtc-206	27	19	competitive	competitive	ADJ
ijtc-206	27	20	and	and	CCONJ
ijtc-206	27	21	improve	improve	VERB
ijtc-206	27	22	banking	banking	NOUN
ijtc-206	27	23	efficiency	efficiency	NOUN
ijtc-206	27	24	and	and	CCONJ
ijtc-206	27	25	health	health	NOUN
ijtc-206	27	26	(	(	PUNCT
ijtc-206	27	27	widyastuti	widyastuti	PROPN
ijtc-206	27	28	&	&	CCONJ
ijtc-206	27	29	armanto	armanto	NOUN
ijtc-206	27	30	,	,	PUNCT
ijtc-206	27	31	2013	2013	NUM
ijtc-206	27	32	)	)	PUNCT
ijtc-206	27	33	.	.	PUNCT
ijtc-206	28	1	https://www.ilomata.org/index.php/ijtc	https://www.ilomata.org/index.php/ijtc	PROPN
ijtc-206	28	2	mailto:rumiyati@gmail.com	mailto:rumiyati@gmail.com	PROPN
ijtc-206	28	3	the	the	DET
ijtc-206	28	4	influence	influence	NOUN
ijtc-206	28	5	of	of	ADP
ijtc-206	28	6	service	service	NOUN
ijtc-206	28	7	quality	quality	NOUN
ijtc-206	28	8	,	,	PUNCT
ijtc-206	28	9	marketing	marketing	NOUN
ijtc-206	28	10	mix	mix	NOUN
ijtc-206	28	11	,	,	PUNCT
ijtc-206	28	12	on	on	ADP
ijtc-206	28	13	bank	bank	NOUN
ijtc-206	28	14	customer	customer	NOUN
ijtc-206	28	15	satisfaction	satisfaction	NOUN
ijtc-206	28	16	in	in	ADP
ijtc-206	28	17	the	the	DET
ijtc-206	28	18	era	era	NOUN
ijtc-206	28	19	covid-19	covid-19	PROPN
ijtc-206	28	20	rumiyati	rumiyati	PROPN
ijtc-206	28	21	,	,	PUNCT
ijtc-206	28	22	syafarudin	syafarudin	VERB
ijtc-206	28	23	85	85	NUM
ijtc-206	28	24	|	|	ADV
ijtc-206	28	25	ilomata	ilomata	NOUN
ijtc-206	28	26	international	international	ADJ
ijtc-206	28	27	journal	journal	NOUN
ijtc-206	28	28	of	of	ADP
ijtc-206	28	29	tax	tax	PROPN
ijtc-206	28	30	&	&	CCONJ
ijtc-206	28	31	accounting	accounting	PROPN
ijtc-206	28	32	volume	volume	NOUN
ijtc-206	28	33	2	2	NUM
ijtc-206	28	34	issue	issue	NOUN
ijtc-206	28	35	1	1	NUM
ijtc-206	28	36	,	,	PUNCT
ijtc-206	28	37	january	january	PROPN
ijtc-206	28	38	2021	2021	NUM
ijtc-206	28	39	one	one	NUM
ijtc-206	28	40	of	of	ADP
ijtc-206	28	41	the	the	DET
ijtc-206	28	42	most	most	ADV
ijtc-206	28	43	important	important	ADJ
ijtc-206	28	44	factors	factor	NOUN
ijtc-206	28	45	,	,	PUNCT
ijtc-206	28	46	to	to	PART
ijtc-206	28	47	win	win	VERB
ijtc-206	28	48	the	the	DET
ijtc-206	28	49	competition	competition	NOUN
ijtc-206	28	50	,	,	PUNCT
ijtc-206	28	51	is	be	AUX
ijtc-206	28	52	consumer	consumer	NOUN
ijtc-206	28	53	trust	trust	NOUN
ijtc-206	28	54	.	.	PUNCT
ijtc-206	29	1	the	the	DET
ijtc-206	29	2	current	current	ADJ
ijtc-206	29	3	national	national	ADJ
ijtc-206	29	4	economic	economic	ADJ
ijtc-206	29	5	growth	growth	NOUN
ijtc-206	29	6	encourages	encourage	VERB
ijtc-206	29	7	the	the	DET
ijtc-206	29	8	enthusiasm	enthusiasm	NOUN
ijtc-206	29	9	of	of	ADP
ijtc-206	29	10	every	every	DET
ijtc-206	29	11	organization	organization	NOUN
ijtc-206	29	12	or	or	CCONJ
ijtc-206	29	13	service	service	NOUN
ijtc-206	29	14	provider	provider	NOUN
ijtc-206	29	15	to	to	PART
ijtc-206	29	16	be	be	AUX
ijtc-206	29	17	able	able	ADJ
ijtc-206	29	18	to	to	PART
ijtc-206	29	19	improve	improve	VERB
ijtc-206	29	20	and	and	CCONJ
ijtc-206	29	21	develop	develop	VERB
ijtc-206	29	22	its	its	PRON
ijtc-206	29	23	business	business	NOUN
ijtc-206	29	24	.	.	PUNCT
ijtc-206	30	1	gunadi	gunadi	NOUN
ijtc-206	30	2	(	(	PUNCT
ijtc-206	30	3	2012	2012	NUM
ijtc-206	30	4	)	)	PUNCT
ijtc-206	30	5	states	state	VERB
ijtc-206	30	6	that	that	PRON
ijtc-206	30	7	to	to	PART
ijtc-206	30	8	win	win	VERB
ijtc-206	30	9	the	the	DET
ijtc-206	30	10	competition	competition	NOUN
ijtc-206	30	11	,	,	PUNCT
ijtc-206	30	12	every	every	DET
ijtc-206	30	13	organization	organization	NOUN
ijtc-206	30	14	or	or	CCONJ
ijtc-206	30	15	service	service	NOUN
ijtc-206	30	16	provider	provider	NOUN
ijtc-206	30	17	must	must	AUX
ijtc-206	30	18	pay	pay	VERB
ijtc-206	30	19	attention	attention	NOUN
ijtc-206	30	20	to	to	ADP
ijtc-206	30	21	the	the	DET
ijtc-206	30	22	needs	need	NOUN
ijtc-206	30	23	and	and	CCONJ
ijtc-206	30	24	desires	desire	NOUN
ijtc-206	30	25	of	of	ADP
ijtc-206	30	26	consumers	consumer	NOUN
ijtc-206	30	27	or	or	CCONJ
ijtc-206	30	28	customers	customer	NOUN
ijtc-206	30	29	,	,	PUNCT
ijtc-206	30	30	and	and	CCONJ
ijtc-206	30	31	try	try	VERB
ijtc-206	30	32	to	to	PART
ijtc-206	30	33	meet	meet	VERB
ijtc-206	30	34	their	their	PRON
ijtc-206	30	35	expectations	expectation	NOUN
ijtc-206	30	36	,	,	PUNCT
ijtc-206	30	37	to	to	PART
ijtc-206	30	38	provide	provide	VERB
ijtc-206	30	39	satisfaction	satisfaction	NOUN
ijtc-206	30	40	to	to	ADP
ijtc-206	30	41	consumers	consumer	NOUN
ijtc-206	30	42	or	or	CCONJ
ijtc-206	30	43	customers	customer	NOUN
ijtc-206	30	44	.	.	PUNCT
ijtc-206	31	1	bari'ah	bari'ah	PROPN
ijtc-206	31	2	et	et	PROPN
ijtc-206	31	3	al	al	PROPN
ijtc-206	31	4	.	.	PROPN
ijtc-206	32	1	(	(	PUNCT
ijtc-206	32	2	2018	2018	NUM
ijtc-206	32	3	)	)	PUNCT
ijtc-206	32	4	argued	argue	VERB
ijtc-206	32	5	that	that	SCONJ
ijtc-206	32	6	this	this	DET
ijtc-206	32	7	understanding	understanding	NOUN
ijtc-206	32	8	is	be	AUX
ijtc-206	32	9	intended	intend	VERB
ijtc-206	32	10	to	to	PART
ijtc-206	32	11	provide	provide	VERB
ijtc-206	32	12	maximum	maximum	ADJ
ijtc-206	32	13	satisfaction	satisfaction	NOUN
ijtc-206	32	14	to	to	ADP
ijtc-206	32	15	customers	customer	NOUN
ijtc-206	32	16	.	.	PUNCT
ijtc-206	33	1	customer	customer	NOUN
ijtc-206	33	2	satisfaction	satisfaction	NOUN
ijtc-206	33	3	is	be	AUX
ijtc-206	33	4	a	a	DET
ijtc-206	33	5	level	level	NOUN
ijtc-206	33	6	where	where	SCONJ
ijtc-206	33	7	customer	customer	NOUN
ijtc-206	33	8	needs	need	VERB
ijtc-206	33	9	,	,	PUNCT
ijtc-206	33	10	wants	want	VERB
ijtc-206	33	11	and	and	CCONJ
ijtc-206	33	12	expectations	expectation	NOUN
ijtc-206	33	13	can	can	AUX
ijtc-206	33	14	be	be	AUX
ijtc-206	33	15	fulfilled	fulfil	VERB
ijtc-206	33	16	which	which	PRON
ijtc-206	33	17	will	will	AUX
ijtc-206	33	18	result	result	VERB
ijtc-206	33	19	in	in	ADP
ijtc-206	33	20	repeated	repeat	VERB
ijtc-206	33	21	purchases	purchase	NOUN
ijtc-206	33	22	or	or	CCONJ
ijtc-206	33	23	continued	continued	ADJ
ijtc-206	33	24	loyalty	loyalty	NOUN
ijtc-206	33	25	(	(	PUNCT
ijtc-206	33	26	regan	regan	PROPN
ijtc-206	33	27	et	et	PROPN
ijtc-206	33	28	al	al	PROPN
ijtc-206	33	29	.	.	PROPN
ijtc-206	33	30	2019	2019	NUM
ijtc-206	33	31	)	)	PUNCT
ijtc-206	33	32	.	.	PUNCT
ijtc-206	34	1	the	the	DET
ijtc-206	34	2	role	role	NOUN
ijtc-206	34	3	of	of	ADP
ijtc-206	34	4	the	the	DET
ijtc-206	34	5	bank	bank	NOUN
ijtc-206	34	6	in	in	ADP
ijtc-206	34	7	serving	serve	VERB
ijtc-206	34	8	various	various	ADJ
ijtc-206	34	9	needs	need	NOUN
ijtc-206	34	10	of	of	ADP
ijtc-206	34	11	the	the	DET
ijtc-206	34	12	covid-19	covid-19	PROPN
ijtc-206	34	13	era	era	NOUN
ijtc-206	34	14	community	community	NOUN
ijtc-206	34	15	in	in	ADP
ijtc-206	34	16	financial	financial	ADJ
ijtc-206	34	17	needs	need	NOUN
ijtc-206	34	18	from	from	ADP
ijtc-206	34	19	investing	invest	VERB
ijtc-206	34	20	.	.	PUNCT
ijtc-206	35	1	to	to	PART
ijtc-206	35	2	increase	increase	VERB
ijtc-206	35	3	competitiveness	competitiveness	NOUN
ijtc-206	35	4	,	,	PUNCT
ijtc-206	35	5	the	the	DET
ijtc-206	35	6	bank	bank	NOUN
ijtc-206	35	7	must	must	AUX
ijtc-206	35	8	develop	develop	VERB
ijtc-206	35	9	and	and	CCONJ
ijtc-206	35	10	improve	improve	VERB
ijtc-206	35	11	its	its	PRON
ijtc-206	35	12	services	service	NOUN
ijtc-206	35	13	to	to	PART
ijtc-206	35	14	become	become	VERB
ijtc-206	35	15	superior	superior	ADJ
ijtc-206	35	16	or	or	CCONJ
ijtc-206	35	17	excellent	excellent	ADJ
ijtc-206	35	18	service	service	NOUN
ijtc-206	35	19	(	(	PUNCT
ijtc-206	35	20	service	service	NOUN
ijtc-206	35	21	excellence	excellence	NOUN
ijtc-206	35	22	)	)	PUNCT
ijtc-206	35	23	.	.	PUNCT
ijtc-206	36	1	in	in	ADP
ijtc-206	36	2	the	the	DET
ijtc-206	36	3	banking	banking	NOUN
ijtc-206	36	4	world	world	NOUN
ijtc-206	36	5	,	,	PUNCT
ijtc-206	36	6	the	the	DET
ijtc-206	36	7	customer	customer	NOUN
ijtc-206	36	8	in	in	ADP
ijtc-206	36	9	question	question	NOUN
ijtc-206	36	10	is	be	AUX
ijtc-206	36	11	the	the	DET
ijtc-206	36	12	customer	customer	NOUN
ijtc-206	36	13	.	.	PUNCT
ijtc-206	37	1	customer	customer	NOUN
ijtc-206	37	2	satisfaction	satisfaction	NOUN
ijtc-206	37	3	is	be	AUX
ijtc-206	37	4	someone	someone	PRON
ijtc-206	37	5	's	's	PART
ijtc-206	37	6	expression	expression	NOUN
ijtc-206	37	7	in	in	ADP
ijtc-206	37	8	providing	provide	VERB
ijtc-206	37	9	value	value	NOUN
ijtc-206	37	10	or	or	CCONJ
ijtc-206	37	11	optimizing	optimize	VERB
ijtc-206	37	12	the	the	DET
ijtc-206	37	13	value	value	NOUN
ijtc-206	37	14	that	that	PRON
ijtc-206	37	15	someone	someone	PRON
ijtc-206	37	16	feels	feel	VERB
ijtc-206	37	17	and	and	CCONJ
ijtc-206	37	18	expects	expect	VERB
ijtc-206	37	19	on	on	ADP
ijtc-206	37	20	a	a	DET
ijtc-206	37	21	product	product	NOUN
ijtc-206	37	22	or	or	CCONJ
ijtc-206	37	23	service	service	NOUN
ijtc-206	37	24	(	(	PUNCT
ijtc-206	37	25	hadiati	hadiati	NOUN
ijtc-206	37	26	,	,	PUNCT
ijtc-206	37	27	2014	2014	NUM
ijtc-206	37	28	)	)	PUNCT
ijtc-206	37	29	.	.	PUNCT
ijtc-206	38	1	in	in	ADP
ijtc-206	38	2	this	this	DET
ijtc-206	38	3	theory	theory	NOUN
ijtc-206	38	4	,	,	PUNCT
ijtc-206	38	5	there	there	PRON
ijtc-206	38	6	is	be	VERB
ijtc-206	38	7	something	something	PRON
ijtc-206	38	8	to	to	PART
ijtc-206	38	9	do	do	VERB
ijtc-206	38	10	with	with	ADP
ijtc-206	38	11	trust	trust	NOUN
ijtc-206	38	12	.	.	PUNCT
ijtc-206	39	1	the	the	DET
ijtc-206	39	2	phenomenon	phenomenon	NOUN
ijtc-206	39	3	states	state	VERB
ijtc-206	39	4	that	that	SCONJ
ijtc-206	39	5	banks	bank	NOUN
ijtc-206	39	6	are	be	AUX
ijtc-206	39	7	experiencing	experience	VERB
ijtc-206	39	8	problems	problem	NOUN
ijtc-206	39	9	due	due	ADJ
ijtc-206	39	10	to	to	ADP
ijtc-206	39	11	the	the	DET
ijtc-206	39	12	covid-19	covid-19	PROPN
ijtc-206	39	13	outbreak	outbreak	NOUN
ijtc-206	39	14	so	so	SCONJ
ijtc-206	39	15	that	that	PRON
ijtc-206	39	16	service	service	NOUN
ijtc-206	39	17	to	to	ADP
ijtc-206	39	18	bank	bank	NOUN
ijtc-206	39	19	customers	customer	NOUN
ijtc-206	39	20	is	be	AUX
ijtc-206	39	21	not	not	PART
ijtc-206	39	22	optimal	optimal	ADJ
ijtc-206	39	23	and	and	CCONJ
ijtc-206	39	24	has	have	VERB
ijtc-206	39	25	implications	implication	NOUN
ijtc-206	39	26	for	for	ADP
ijtc-206	39	27	customer	customer	NOUN
ijtc-206	39	28	satisfaction	satisfaction	NOUN
ijtc-206	39	29	as	as	SCONJ
ijtc-206	39	30	disclosed	disclose	VERB
ijtc-206	39	31	by	by	ADP
ijtc-206	39	32	who	who	PRON
ijtc-206	39	33	(	(	PUNCT
ijtc-206	39	34	2020	2020	NUM
ijtc-206	39	35	)	)	PUNCT
ijtc-206	39	36	states	state	VERB
ijtc-206	39	37	that	that	SCONJ
ijtc-206	39	38	the	the	DET
ijtc-206	39	39	spread	spread	NOUN
ijtc-206	39	40	of	of	ADP
ijtc-206	39	41	the	the	DET
ijtc-206	39	42	corona	corona	NOUN
ijtc-206	39	43	covid-19	covid-19	PROPN
ijtc-206	39	44	virus	virus	NOUN
ijtc-206	39	45	outbreak	outbreak	NOUN
ijtc-206	39	46	is	be	AUX
ijtc-206	39	47	increasingly	increasingly	ADV
ijtc-206	39	48	worrying	worry	VERB
ijtc-206	39	49	after	after	SCONJ
ijtc-206	39	50	the	the	DET
ijtc-206	39	51	covid19	covid19	PROPN
ijtc-206	39	52	virus	virus	PROPN
ijtc-206	39	53	pandemic	pandemic	ADJ
ijtc-206	39	54	was	be	AUX
ijtc-206	39	55	announced	announce	VERB
ijtc-206	39	56	so	so	SCONJ
ijtc-206	39	57	that	that	SCONJ
ijtc-206	39	58	its	its	PRON
ijtc-206	39	59	spread	spread	NOUN
ijtc-206	39	60	is	be	AUX
ijtc-206	39	61	getting	get	VERB
ijtc-206	39	62	faster	fast	ADJ
ijtc-206	39	63	until	until	SCONJ
ijtc-206	39	64	it	it	PRON
ijtc-206	39	65	enters	enter	VERB
ijtc-206	39	66	countries	country	NOUN
ijtc-206	39	67	around	around	ADP
ijtc-206	39	68	the	the	DET
ijtc-206	39	69	world	world	NOUN
ijtc-206	39	70	.	.	PUNCT
ijtc-206	40	1	it	it	PRON
ijtc-206	40	2	was	be	AUX
ijtc-206	40	3	recorded	record	VERB
ijtc-206	40	4	that	that	SCONJ
ijtc-206	40	5	the	the	DET
ijtc-206	40	6	number	number	NOUN
ijtc-206	40	7	of	of	ADP
ijtc-206	40	8	positive	positive	ADJ
ijtc-206	40	9	patients	patient	NOUN
ijtc-206	40	10	with	with	ADP
ijtc-206	40	11	the	the	DET
ijtc-206	40	12	corona	corona	PROPN
ijtc-206	40	13	virus	virus	NOUN
ijtc-206	40	14	in	in	ADP
ijtc-206	40	15	indonesia	indonesia	PROPN
ijtc-206	40	16	increased	increase	VERB
ijtc-206	40	17	to	to	ADP
ijtc-206	40	18	369	369	NUM
ijtc-206	40	19	people	people	NOUN
ijtc-206	40	20	,	,	PUNCT
ijtc-206	40	21	32	32	NUM
ijtc-206	40	22	of	of	ADP
ijtc-206	40	23	whom	whom	PRON
ijtc-206	40	24	died	die	VERB
ijtc-206	40	25	and	and	CCONJ
ijtc-206	40	26	17	17	NUM
ijtc-206	40	27	people	people	NOUN
ijtc-206	40	28	were	be	AUX
ijtc-206	40	29	declared	declare	VERB
ijtc-206	40	30	cured	cure	VERB
ijtc-206	40	31	.	.	PUNCT
ijtc-206	41	1	several	several	ADJ
ijtc-206	41	2	governments	government	NOUN
ijtc-206	41	3	of	of	ADP
ijtc-206	41	4	other	other	ADJ
ijtc-206	41	5	countries	country	NOUN
ijtc-206	41	6	have	have	AUX
ijtc-206	41	7	closed	close	VERB
ijtc-206	41	8	in	in	ADP
ijtc-206	41	9	and	and	CCONJ
ijtc-206	41	10	out	out	ADP
ijtc-206	41	11	access	access	NOUN
ijtc-206	41	12	for	for	ADP
ijtc-206	41	13	people	people	NOUN
ijtc-206	41	14	who	who	PRON
ijtc-206	41	15	live	live	VERB
ijtc-206	41	16	in	in	ADP
ijtc-206	41	17	their	their	PRON
ijtc-206	41	18	territory	territory	NOUN
ijtc-206	41	19	.	.	PUNCT
ijtc-206	42	1	in	in	ADP
ijtc-206	42	2	indonesia	indonesia	PROPN
ijtc-206	42	3	itself	itself	PRON
ijtc-206	42	4	,	,	PUNCT
ijtc-206	42	5	especially	especially	ADV
ijtc-206	42	6	in	in	ADP
ijtc-206	42	7	big	big	ADJ
ijtc-206	42	8	cities	city	NOUN
ijtc-206	42	9	,	,	PUNCT
ijtc-206	42	10	preventive	preventive	ADJ
ijtc-206	42	11	activities	activity	NOUN
ijtc-206	42	12	such	such	ADJ
ijtc-206	42	13	as	as	ADP
ijtc-206	42	14	starting	start	VERB
ijtc-206	42	15	work	work	NOUN
ijtc-206	42	16	or	or	CCONJ
ijtc-206	42	17	studying	study	VERB
ijtc-206	42	18	from	from	ADP
ijtc-206	42	19	home	home	NOUN
ijtc-206	42	20	have	have	AUX
ijtc-206	42	21	been	be	AUX
ijtc-206	42	22	implemented	implement	VERB
ijtc-206	42	23	.	.	PUNCT
ijtc-206	43	1	activities	activity	NOUN
ijtc-206	43	2	that	that	PRON
ijtc-206	43	3	invite	invite	VERB
ijtc-206	43	4	the	the	DET
ijtc-206	43	5	masses	masse	NOUN
ijtc-206	43	6	are	be	AUX
ijtc-206	43	7	also	also	ADV
ijtc-206	43	8	advised	advise	VERB
ijtc-206	43	9	to	to	PART
ijtc-206	43	10	postpone	postpone	VERB
ijtc-206	43	11	their	their	PRON
ijtc-206	43	12	holding	holding	NOUN
ijtc-206	43	13	.	.	PUNCT
ijtc-206	44	1	personally	personally	ADV
ijtc-206	44	2	,	,	PUNCT
ijtc-206	44	3	people	people	NOUN
ijtc-206	44	4	have	have	AUX
ijtc-206	44	5	also	also	ADV
ijtc-206	44	6	started	start	VERB
ijtc-206	44	7	to	to	PART
ijtc-206	44	8	implement	implement	VERB
ijtc-206	44	9	prevention	prevention	NOUN
ijtc-206	44	10	for	for	ADP
ijtc-206	44	11	themselves	themselves	PRON
ijtc-206	44	12	and	and	CCONJ
ijtc-206	44	13	their	their	PRON
ijtc-206	44	14	families	family	NOUN
ijtc-206	44	15	,	,	PUNCT
ijtc-206	44	16	such	such	ADJ
ijtc-206	44	17	as	as	ADP
ijtc-206	44	18	imposing	impose	VERB
ijtc-206	44	19	social	social	ADJ
ijtc-206	44	20	distancing	distancing	NOUN
ijtc-206	44	21	,	,	PUNCT
ijtc-206	44	22	to	to	ADP
ijtc-206	44	23	self	self	NOUN
ijtc-206	44	24	-	-	PUNCT
ijtc-206	44	25	quarantine	quarantine	NOUN
ijtc-206	44	26	(	(	PUNCT
ijtc-206	44	27	selfquarantine	selfquarantine	NOUN
ijtc-206	44	28	)	)	PUNCT
ijtc-206	44	29	or	or	CCONJ
ijtc-206	44	30	self	self	NOUN
ijtc-206	44	31	-	-	PUNCT
ijtc-206	44	32	isolation	isolation	NOUN
ijtc-206	44	33	,	,	PUNCT
ijtc-206	44	34	which	which	PRON
ijtc-206	44	35	has	have	AUX
ijtc-206	44	36	become	become	VERB
ijtc-206	44	37	an	an	DET
ijtc-206	44	38	initiative	initiative	NOUN
ijtc-206	44	39	in	in	ADP
ijtc-206	44	40	almost	almost	ADV
ijtc-206	44	41	every	every	PRON
ijtc-206	44	42	home	home	NOUN
ijtc-206	44	43	.	.	PUNCT
ijtc-206	45	1	of	of	ADP
ijtc-206	45	2	course	course	NOUN
ijtc-206	45	3	,	,	PUNCT
ijtc-206	45	4	this	this	PRON
ijtc-206	45	5	immediately	immediately	ADV
ijtc-206	45	6	drastically	drastically	ADV
ijtc-206	45	7	changes	change	VERB
ijtc-206	45	8	all	all	DET
ijtc-206	45	9	aspects	aspect	NOUN
ijtc-206	45	10	of	of	ADP
ijtc-206	45	11	life	life	NOUN
ijtc-206	45	12	's	's	PART
ijtc-206	45	13	activities	activity	NOUN
ijtc-206	45	14	.	.	PUNCT
ijtc-206	46	1	when	when	SCONJ
ijtc-206	46	2	shopping	shop	VERB
ijtc-206	46	3	for	for	ADP
ijtc-206	46	4	goods	good	NOUN
ijtc-206	46	5	,	,	PUNCT
ijtc-206	46	6	food	food	NOUN
ijtc-206	46	7	,	,	PUNCT
ijtc-206	46	8	and	and	CCONJ
ijtc-206	46	9	necessities	necessity	NOUN
ijtc-206	46	10	it	it	PRON
ijtc-206	46	11	can	can	AUX
ijtc-206	46	12	still	still	ADV
ijtc-206	46	13	be	be	AUX
ijtc-206	46	14	helped	help	VERB
ijtc-206	46	15	by	by	ADP
ijtc-206	46	16	the	the	DET
ijtc-206	46	17	presence	presence	NOUN
ijtc-206	46	18	of	of	ADP
ijtc-206	46	19	an	an	DET
ijtc-206	46	20	online	online	ADJ
ijtc-206	46	21	shop	shop	NOUN
ijtc-206	46	22	and	and	CCONJ
ijtc-206	46	23	a	a	DET
ijtc-206	46	24	24	24	NUM
ijtc-206	46	25	-	-	PUNCT
ijtc-206	46	26	hour	hour	NOUN
ijtc-206	46	27	food	food	NOUN
ijtc-206	46	28	delivery	delivery	NOUN
ijtc-206	46	29	application	application	NOUN
ijtc-206	46	30	.	.	PUNCT
ijtc-206	47	1	in	in	ADP
ijtc-206	47	2	banking	banking	NOUN
ijtc-206	47	3	activities	activity	NOUN
ijtc-206	47	4	in	in	ADP
ijtc-206	47	5	these	these	DET
ijtc-206	47	6	conditions	condition	NOUN
ijtc-206	47	7	,	,	PUNCT
ijtc-206	47	8	the	the	DET
ijtc-206	47	9	internet	internet	NOUN
ijtc-206	47	10	as	as	ADP
ijtc-206	47	11	the	the	DET
ijtc-206	47	12	driving	drive	VERB
ijtc-206	47	13	force	force	NOUN
ijtc-206	47	14	for	for	ADP
ijtc-206	47	15	the	the	DET
ijtc-206	47	16	rapid	rapid	ADJ
ijtc-206	47	17	development	development	NOUN
ijtc-206	47	18	of	of	ADP
ijtc-206	47	19	information	information	NOUN
ijtc-206	47	20	technology	technology	NOUN
ijtc-206	47	21	is	be	AUX
ijtc-206	47	22	indeed	indeed	ADV
ijtc-206	47	23	present	present	ADJ
ijtc-206	47	24	as	as	ADP
ijtc-206	47	25	a	a	DET
ijtc-206	47	26	savior	savior	NOUN
ijtc-206	47	27	for	for	ADP
ijtc-206	47	28	community	community	NOUN
ijtc-206	47	29	activities	activity	NOUN
ijtc-206	47	30	in	in	ADP
ijtc-206	47	31	various	various	ADJ
ijtc-206	47	32	conditions	condition	NOUN
ijtc-206	47	33	.	.	PUNCT
ijtc-206	48	1	no	no	DET
ijtc-206	48	2	exception	exception	NOUN
ijtc-206	48	3	for	for	ADP
ijtc-206	48	4	banking	banking	NOUN
ijtc-206	48	5	matters	matter	NOUN
ijtc-206	48	6	.	.	PUNCT
ijtc-206	49	1	when	when	SCONJ
ijtc-206	49	2	meetings	meeting	NOUN
ijtc-206	49	3	must	must	AUX
ijtc-206	49	4	be	be	AUX
ijtc-206	49	5	limited	limit	VERB
ijtc-206	49	6	,	,	PUNCT
ijtc-206	49	7	a	a	DET
ijtc-206	49	8	bank	bank	NOUN
ijtc-206	49	9	customer	customer	NOUN
ijtc-206	49	10	need	need	AUX
ijtc-206	49	11	not	not	PART
ijtc-206	49	12	be	be	AUX
ijtc-206	49	13	discouraged	discourage	VERB
ijtc-206	49	14	.	.	PUNCT
ijtc-206	50	1	there	there	PRON
ijtc-206	50	2	are	be	VERB
ijtc-206	50	3	already	already	ADV
ijtc-206	50	4	many	many	ADJ
ijtc-206	50	5	bank	bank	NOUN
ijtc-206	50	6	applications	application	NOUN
ijtc-206	50	7	that	that	PRON
ijtc-206	50	8	are	be	AUX
ijtc-206	50	9	ready	ready	ADJ
ijtc-206	50	10	to	to	PART
ijtc-206	50	11	be	be	AUX
ijtc-206	50	12	accessed	access	VERB
ijtc-206	50	13	from	from	ADP
ijtc-206	50	14	a	a	DET
ijtc-206	50	15	smartphone	smartphone	NOUN
ijtc-206	50	16	,	,	PUNCT
ijtc-206	50	17	and	and	CCONJ
ijtc-206	50	18	they	they	PRON
ijtc-206	50	19	can	can	AUX
ijtc-206	50	20	do	do	VERB
ijtc-206	50	21	it	it	PRON
ijtc-206	50	22	from	from	ADP
ijtc-206	50	23	home	home	NOUN
ijtc-206	50	24	during	during	ADP
ijtc-206	50	25	work	work	NOUN
ijtc-206	50	26	.	.	PUNCT
ijtc-206	51	1	bank	bank	NOUN
ijtc-206	51	2	syariah	syariah	PROPN
ijtc-206	51	3	mandiri	mandiri	ADV
ijtc-206	51	4	,	,	PUNCT
ijtc-206	51	5	for	for	ADP
ijtc-206	51	6	example	example	NOUN
ijtc-206	51	7	.	.	PUNCT
ijtc-206	52	1	with	with	ADP
ijtc-206	52	2	the	the	DET
ijtc-206	52	3	mandiri	mandiri	NOUN
ijtc-206	52	4	syariah	syariah	PROPN
ijtc-206	52	5	mobile	mobile	NOUN
ijtc-206	52	6	(	(	PUNCT
ijtc-206	52	7	msm	msm	NOUN
ijtc-206	52	8	)	)	PUNCT
ijtc-206	52	9	application	application	NOUN
ijtc-206	52	10	,	,	PUNCT
ijtc-206	52	11	bank	bank	NOUN
ijtc-206	52	12	syariah	syariah	NOUN
ijtc-206	52	13	mandiri	mandiri	NOUN
ijtc-206	52	14	customers	customer	NOUN
ijtc-206	52	15	can	can	AUX
ijtc-206	52	16	still	still	ADV
ijtc-206	52	17	access	access	VERB
ijtc-206	52	18	banking	banking	NOUN
ijtc-206	52	19	services	service	NOUN
ijtc-206	52	20	while	while	SCONJ
ijtc-206	52	21	working	work	VERB
ijtc-206	52	22	from	from	ADP
ijtc-206	52	23	home	home	ADV
ijtc-206	52	24	and	and	CCONJ
ijtc-206	52	25	looking	look	VERB
ijtc-206	52	26	after	after	ADP
ijtc-206	52	27	their	their	PRON
ijtc-206	52	28	children	child	NOUN
ijtc-206	52	29	.	.	PUNCT
ijtc-206	53	1	the	the	DET
ijtc-206	53	2	bank	bank	NOUN
ijtc-206	53	3	's	's	PART
ijtc-206	53	4	commitment	commitment	NOUN
ijtc-206	53	5	to	to	ADP
ijtc-206	53	6	maintaining	maintain	VERB
ijtc-206	53	7	customer	customer	NOUN
ijtc-206	53	8	comfort	comfort	NOUN
ijtc-206	53	9	during	during	ADP
ijtc-206	53	10	this	this	DET
ijtc-206	53	11	pandemic	pandemic	NOUN
ijtc-206	53	12	can	can	AUX
ijtc-206	53	13	be	be	AUX
ijtc-206	53	14	seen	see	VERB
ijtc-206	53	15	at	at	ADP
ijtc-206	53	16	mandiri	mandiri	NOUN
ijtc-206	53	17	syariah	syariah	PROPN
ijtc-206	53	18	mobile	mobile	NOUN
ijtc-206	53	19	.	.	PUNCT
ijtc-206	54	1	where	where	SCONJ
ijtc-206	54	2	customers	customer	NOUN
ijtc-206	54	3	can	can	AUX
ijtc-206	54	4	carry	carry	VERB
ijtc-206	54	5	out	out	ADP
ijtc-206	54	6	all	all	DET
ijtc-206	54	7	important	important	ADJ
ijtc-206	54	8	transaction	transaction	NOUN
ijtc-206	54	9	needs	need	NOUN
ijtc-206	54	10	without	without	ADP
ijtc-206	54	11	having	have	VERB
ijtc-206	54	12	to	to	PART
ijtc-206	54	13	go	go	VERB
ijtc-206	54	14	outside	outside	ADP
ijtc-206	54	15	the	the	DET
ijtc-206	54	16	house	house	NOUN
ijtc-206	54	17	,	,	PUNCT
ijtc-206	54	18	(	(	PUNCT
ijtc-206	54	19	reza	reza	ADJ
ijtc-206	54	20	,	,	PUNCT
ijtc-206	54	21	2020	2020	NUM
ijtc-206	54	22	)	)	PUNCT
ijtc-206	54	23	.	.	PUNCT
ijtc-206	55	1	this	this	DET
ijtc-206	55	2	trust	trust	NOUN
ijtc-206	55	3	is	be	AUX
ijtc-206	55	4	very	very	ADV
ijtc-206	55	5	important	important	ADJ
ijtc-206	55	6	to	to	PART
ijtc-206	55	7	build	build	VERB
ijtc-206	55	8	because	because	SCONJ
ijtc-206	55	9	the	the	DET
ijtc-206	55	10	bank	bank	NOUN
ijtc-206	55	11	does	do	AUX
ijtc-206	55	12	not	not	PART
ijtc-206	55	13	have	have	VERB
ijtc-206	55	14	enough	enough	ADJ
ijtc-206	55	15	cash	cash	NOUN
ijtc-206	55	16	to	to	PART
ijtc-206	55	17	pay	pay	VERB
ijtc-206	55	18	obligations	obligation	NOUN
ijtc-206	55	19	to	to	ADP
ijtc-206	55	20	all	all	DET
ijtc-206	55	21	its	its	PRON
ijtc-206	55	22	customers	customer	NOUN
ijtc-206	55	23	.	.	PUNCT
ijtc-206	56	1	to	to	PART
ijtc-206	56	2	ensure	ensure	VERB
ijtc-206	56	3	long	long	ADJ
ijtc-206	56	4	-	-	PUNCT
ijtc-206	56	5	term	term	NOUN
ijtc-206	56	6	business	business	NOUN
ijtc-206	56	7	continuity	continuity	NOUN
ijtc-206	56	8	and	and	CCONJ
ijtc-206	56	9	retain	retain	VERB
ijtc-206	56	10	customers	customer	NOUN
ijtc-206	56	11	,	,	PUNCT
ijtc-206	56	12	good	good	ADJ
ijtc-206	56	13	service	service	NOUN
ijtc-206	56	14	is	be	AUX
ijtc-206	56	15	needed	need	VERB
ijtc-206	56	16	in	in	ADP
ijtc-206	56	17	facing	face	VERB
ijtc-206	56	18	the	the	DET
ijtc-206	56	19	increasingly	increasingly	ADV
ijtc-206	56	20	competitive	competitive	ADJ
ijtc-206	56	21	banking	banking	NOUN
ijtc-206	56	22	industry	industry	NOUN
ijtc-206	56	23	.	.	PUNCT
ijtc-206	57	1	high	high	ADJ
ijtc-206	57	2	-	-	PUNCT
ijtc-206	57	3	quality	quality	NOUN
ijtc-206	57	4	banking	banking	NOUN
ijtc-206	57	5	services	service	NOUN
ijtc-206	57	6	can	can	AUX
ijtc-206	57	7	determine	determine	VERB
ijtc-206	57	8	customer	customer	NOUN
ijtc-206	57	9	satisfaction	satisfaction	NOUN
ijtc-206	57	10	.	.	PUNCT
ijtc-206	58	1	rangkuti	rangkuti	NOUN
ijtc-206	58	2	(	(	PUNCT
ijtc-206	58	3	2012	2012	NUM
ijtc-206	58	4	)	)	PUNCT
ijtc-206	58	5	states	state	VERB
ijtc-206	58	6	that	that	SCONJ
ijtc-206	58	7	service	service	NOUN
ijtc-206	58	8	quality	quality	NOUN
ijtc-206	58	9	the	the	DET
ijtc-206	58	10	influence	influence	NOUN
ijtc-206	58	11	of	of	ADP
ijtc-206	58	12	service	service	NOUN
ijtc-206	58	13	quality	quality	NOUN
ijtc-206	58	14	,	,	PUNCT
ijtc-206	58	15	marketing	marketing	NOUN
ijtc-206	58	16	mix	mix	NOUN
ijtc-206	58	17	,	,	PUNCT
ijtc-206	58	18	on	on	ADP
ijtc-206	58	19	bank	bank	NOUN
ijtc-206	58	20	customer	customer	NOUN
ijtc-206	58	21	satisfaction	satisfaction	NOUN
ijtc-206	58	22	in	in	ADP
ijtc-206	58	23	the	the	DET
ijtc-206	58	24	era	era	NOUN
ijtc-206	58	25	covid-19	covid-19	PROPN
ijtc-206	58	26	rumiyati	rumiyati	PROPN
ijtc-206	58	27	,	,	PUNCT
ijtc-206	58	28	syafarudin	syafarudin	VERB
ijtc-206	58	29	86	86	NUM
ijtc-206	58	30	|	|	ADV
ijtc-206	58	31	ilomata	ilomata	PROPN
ijtc-206	58	32	international	international	ADJ
ijtc-206	58	33	journal	journal	NOUN
ijtc-206	58	34	of	of	ADP
ijtc-206	58	35	tax	tax	PROPN
ijtc-206	58	36	&	&	CCONJ
ijtc-206	58	37	accounting	accounting	PROPN
ijtc-206	58	38	volume	volume	NOUN
ijtc-206	58	39	2	2	NUM
ijtc-206	58	40	issue	issue	NOUN
ijtc-206	58	41	1	1	NUM
ijtc-206	58	42	,	,	PUNCT
ijtc-206	58	43	january	january	PROPN
ijtc-206	58	44	2021	2021	NUM
ijtc-206	58	45	is	be	AUX
ijtc-206	58	46	one	one	NUM
ijtc-206	58	47	of	of	ADP
ijtc-206	58	48	the	the	DET
ijtc-206	58	49	factors	factor	NOUN
ijtc-206	58	50	that	that	PRON
ijtc-206	58	51	can	can	AUX
ijtc-206	58	52	determine	determine	VERB
ijtc-206	58	53	customer	customer	NOUN
ijtc-206	58	54	satisfaction	satisfaction	NOUN
ijtc-206	58	55	.	.	PUNCT
ijtc-206	59	1	if	if	SCONJ
ijtc-206	59	2	the	the	DET
ijtc-206	59	3	quality	quality	NOUN
ijtc-206	59	4	of	of	ADP
ijtc-206	59	5	service	service	NOUN
ijtc-206	59	6	received	receive	VERB
ijtc-206	59	7	or	or	CCONJ
ijtc-206	59	8	felt	feel	VERB
ijtc-206	59	9	is	be	AUX
ijtc-206	59	10	as	as	SCONJ
ijtc-206	59	11	expected	expect	VERB
ijtc-206	59	12	,	,	PUNCT
ijtc-206	59	13	then	then	ADV
ijtc-206	59	14	consumers	consumer	NOUN
ijtc-206	59	15	will	will	AUX
ijtc-206	59	16	feel	feel	VERB
ijtc-206	59	17	satisfied	satisfied	ADJ
ijtc-206	59	18	.	.	PUNCT
ijtc-206	60	1	conversely	conversely	ADV
ijtc-206	60	2	,	,	PUNCT
ijtc-206	60	3	if	if	SCONJ
ijtc-206	60	4	the	the	DET
ijtc-206	60	5	quality	quality	NOUN
ijtc-206	60	6	of	of	ADP
ijtc-206	60	7	service	service	NOUN
ijtc-206	60	8	received	receive	VERB
ijtc-206	60	9	is	be	AUX
ijtc-206	60	10	lower	low	ADJ
ijtc-206	60	11	than	than	SCONJ
ijtc-206	60	12	expected	expect	VERB
ijtc-206	60	13	,	,	PUNCT
ijtc-206	60	14	the	the	DET
ijtc-206	60	15	consumer	consumer	NOUN
ijtc-206	60	16	will	will	AUX
ijtc-206	60	17	be	be	AUX
ijtc-206	60	18	dissatisfied	dissatisfied	ADJ
ijtc-206	60	19	.	.	PUNCT
ijtc-206	61	1	therefore	therefore	ADV
ijtc-206	61	2	,	,	PUNCT
ijtc-206	61	3	good	good	ADJ
ijtc-206	61	4	service	service	NOUN
ijtc-206	61	5	quality	quality	NOUN
ijtc-206	61	6	has	have	VERB
ijtc-206	61	7	an	an	DET
ijtc-206	61	8	important	important	ADJ
ijtc-206	61	9	role	role	NOUN
ijtc-206	61	10	in	in	ADP
ijtc-206	61	11	shaping	shape	VERB
ijtc-206	61	12	customer	customer	NOUN
ijtc-206	61	13	satisfaction	satisfaction	NOUN
ijtc-206	61	14	.	.	PUNCT
ijtc-206	62	1	in	in	ADP
ijtc-206	62	2	the	the	DET
ijtc-206	62	3	survey	survey	NOUN
ijtc-206	62	4	,	,	PUNCT
ijtc-206	62	5	the	the	DET
ijtc-206	62	6	bank	bank	NOUN
ijtc-206	62	7	is	be	AUX
ijtc-206	62	8	in	in	ADP
ijtc-206	62	9	the	the	DET
ijtc-206	62	10	fifth	fifth	ADJ
ijtc-206	62	11	position	position	NOUN
ijtc-206	62	12	in	in	ADP
ijtc-206	62	13	the	the	DET
ijtc-206	62	14	best	good	ADJ
ijtc-206	62	15	bank	bank	NOUN
ijtc-206	62	16	service	service	NOUN
ijtc-206	62	17	excellence	excellence	NOUN
ijtc-206	62	18	.	.	PUNCT
ijtc-206	63	1	the	the	DET
ijtc-206	63	2	following	follow	VERB
ijtc-206	63	3	in	in	ADP
ijtc-206	63	4	table	table	NOUN
ijtc-206	63	5	1	1	NUM
ijtc-206	63	6	shows	show	VERB
ijtc-206	63	7	the	the	DET
ijtc-206	63	8	results	result	NOUN
ijtc-206	63	9	of	of	ADP
ijtc-206	63	10	the	the	DET
ijtc-206	63	11	mri	mri	NOUN
ijtc-206	63	12	survey	survey	NOUN
ijtc-206	63	13	regarding	regard	VERB
ijtc-206	63	14	the	the	DET
ijtc-206	63	15	ranking	ranking	NOUN
ijtc-206	63	16	of	of	ADP
ijtc-206	63	17	banks	bank	NOUN
ijtc-206	63	18	from	from	ADP
ijtc-206	63	19	the	the	DET
ijtc-206	63	20	service	service	NOUN
ijtc-206	63	21	side	side	NOUN
ijtc-206	63	22	of	of	ADP
ijtc-206	63	23	other	other	ADJ
ijtc-206	63	24	commercial	commercial	ADJ
ijtc-206	63	25	banks	bank	NOUN
ijtc-206	63	26	.	.	PUNCT
ijtc-206	64	1	the	the	DET
ijtc-206	64	2	best	good	ADJ
ijtc-206	64	3	bank	bank	PROPN
ijtc-206	64	4	service	service	PROPN
ijtc-206	64	5	excellence	excellence	PROPN
ijtc-206	64	6	source	source	NOUN
ijtc-206	64	7	:	:	PUNCT
ijtc-206	64	8	info	info	PROPN
ijtc-206	64	9	bank	bank	PROPN
ijtc-206	64	10	magazine	magazine	NOUN
ijtc-206	64	11	(	(	PUNCT
ijtc-206	64	12	2019	2019	NUM
ijtc-206	64	13	)	)	PUNCT
ijtc-206	64	14	seeing	see	VERB
ijtc-206	64	15	this	this	DET
ijtc-206	64	16	condition	condition	NOUN
ijtc-206	64	17	,	,	PUNCT
ijtc-206	64	18	of	of	ADP
ijtc-206	64	19	course	course	NOUN
ijtc-206	64	20	,	,	PUNCT
ijtc-206	64	21	banks	bank	NOUN
ijtc-206	64	22	need	need	VERB
ijtc-206	64	23	to	to	PART
ijtc-206	64	24	improve	improve	VERB
ijtc-206	64	25	to	to	PART
ijtc-206	64	26	get	get	VERB
ijtc-206	64	27	serious	serious	ADJ
ijtc-206	64	28	attention	attention	NOUN
ijtc-206	64	29	.	.	PUNCT
ijtc-206	65	1	because	because	SCONJ
ijtc-206	65	2	if	if	SCONJ
ijtc-206	65	3	you	you	PRON
ijtc-206	65	4	do	do	AUX
ijtc-206	65	5	n't	not	PART
ijtc-206	65	6	clean	clean	VERB
ijtc-206	65	7	up	up	ADP
ijtc-206	65	8	quickly	quickly	ADV
ijtc-206	65	9	,	,	PUNCT
ijtc-206	65	10	you	you	PRON
ijtc-206	65	11	may	may	AUX
ijtc-206	65	12	be	be	AUX
ijtc-206	65	13	far	far	ADV
ijtc-206	65	14	behind	behind	ADP
ijtc-206	65	15	the	the	DET
ijtc-206	65	16	competitors	competitor	NOUN
ijtc-206	65	17	.	.	PUNCT
ijtc-206	66	1	the	the	DET
ijtc-206	66	2	results	result	NOUN
ijtc-206	66	3	of	of	ADP
ijtc-206	66	4	a	a	DET
ijtc-206	66	5	survey	survey	NOUN
ijtc-206	66	6	from	from	ADP
ijtc-206	66	7	marketing	market	VERB
ijtc-206	66	8	research	research	NOUN
ijtc-206	66	9	indonesia	indonesia	PROPN
ijtc-206	66	10	(	(	PUNCT
ijtc-206	66	11	mri	mri	NOUN
ijtc-206	66	12	)	)	PUNCT
ijtc-206	66	13	for	for	ADP
ijtc-206	66	14	conventional	conventional	ADJ
ijtc-206	66	15	bank	bank	NOUN
ijtc-206	66	16	service	service	NOUN
ijtc-206	66	17	products	product	NOUN
ijtc-206	66	18	,	,	PUNCT
ijtc-206	66	19	the	the	DET
ijtc-206	66	20	recent	recent	ADJ
ijtc-206	66	21	low	low	ADJ
ijtc-206	66	22	rating	rating	NOUN
ijtc-206	66	23	of	of	ADP
ijtc-206	66	24	the	the	DET
ijtc-206	66	25	bank	bank	NOUN
ijtc-206	66	26	has	have	AUX
ijtc-206	66	27	not	not	PART
ijtc-206	66	28	been	be	AUX
ijtc-206	66	29	maximal	maximal	ADJ
ijtc-206	66	30	in	in	ADP
ijtc-206	66	31	service	service	NOUN
ijtc-206	66	32	to	to	ADP
ijtc-206	66	33	customers	customer	NOUN
ijtc-206	66	34	due	due	ADP
ijtc-206	66	35	to	to	ADP
ijtc-206	66	36	the	the	DET
ijtc-206	66	37	covid-19	covid-19	PROPN
ijtc-206	66	38	outbreak	outbreak	NOUN
ijtc-206	66	39	.	.	PUNCT
ijtc-206	67	1	the	the	DET
ijtc-206	67	2	survey	survey	NOUN
ijtc-206	67	3	,	,	PUNCT
ijtc-206	67	4	states	state	VERB
ijtc-206	67	5	that	that	SCONJ
ijtc-206	67	6	the	the	DET
ijtc-206	67	7	bank	bank	NOUN
ijtc-206	67	8	is	be	AUX
ijtc-206	67	9	in	in	ADP
ijtc-206	67	10	the	the	DET
ijtc-206	67	11	fifth	fifth	ADJ
ijtc-206	67	12	position	position	NOUN
ijtc-206	67	13	in	in	ADP
ijtc-206	67	14	the	the	DET
ijtc-206	67	15	best	good	ADJ
ijtc-206	67	16	bank	bank	NOUN
ijtc-206	67	17	service	service	NOUN
ijtc-206	67	18	excellence	excellence	NOUN
ijtc-206	67	19	.	.	PUNCT
ijtc-206	68	1	the	the	DET
ijtc-206	68	2	following	follow	VERB
ijtc-206	68	3	in	in	ADP
ijtc-206	68	4	table	table	NOUN
ijtc-206	68	5	2	2	NUM
ijtc-206	68	6	shows	show	VERB
ijtc-206	68	7	the	the	DET
ijtc-206	68	8	results	result	NOUN
ijtc-206	68	9	of	of	ADP
ijtc-206	68	10	the	the	DET
ijtc-206	68	11	mri	mri	NOUN
ijtc-206	68	12	survey	survey	NOUN
ijtc-206	68	13	regarding	regard	VERB
ijtc-206	68	14	bank	bank	NOUN
ijtc-206	68	15	ratings	rating	NOUN
ijtc-206	68	16	from	from	ADP
ijtc-206	68	17	the	the	DET
ijtc-206	68	18	service	service	NOUN
ijtc-206	68	19	side	side	NOUN
ijtc-206	68	20	.	.	PUNCT
ijtc-206	69	1	service	service	NOUN
ijtc-206	69	2	quality	quality	NOUN
ijtc-206	69	3	lovelock	lovelock	PROPN
ijtc-206	69	4	&	&	CCONJ
ijtc-206	69	5	wright	wright	PROPN
ijtc-206	69	6	(	(	PUNCT
ijtc-206	69	7	2015	2015	NUM
ijtc-206	69	8	)	)	PUNCT
ijtc-206	69	9	and	and	CCONJ
ijtc-206	69	10	hertati	hertati	NOUN
ijtc-206	69	11	.	.	PUNCT
ijtc-206	70	1	,	,	PUNCT
ijtc-206	70	2	safkaur	safkaur	NOUN
ijtc-206	70	3	.	.	PUNCT
ijtc-206	70	4	,	,	PUNCT
ijtc-206	70	5	simanjuntak	simanjuntak	PROPN
ijtc-206	70	6	,	,	PUNCT
ijtc-206	70	7	(	(	PUNCT
ijtc-206	70	8	2019	2019	NUM
ijtc-206	70	9	)	)	PUNCT
ijtc-206	70	10	suggest	suggest	VERB
ijtc-206	70	11	that	that	SCONJ
ijtc-206	70	12	service	service	NOUN
ijtc-206	70	13	quality	quality	NOUN
ijtc-206	70	14	is	be	AUX
ijtc-206	70	15	the	the	DET
ijtc-206	70	16	level	level	NOUN
ijtc-206	70	17	of	of	ADP
ijtc-206	70	18	excellence	excellence	NOUN
ijtc-206	70	19	expected	expect	VERB
ijtc-206	70	20	and	and	CCONJ
ijtc-206	70	21	control	control	VERB
ijtc-206	70	22	over	over	ADP
ijtc-206	70	23	that	that	DET
ijtc-206	70	24	level	level	NOUN
ijtc-206	70	25	of	of	ADP
ijtc-206	70	26	excellence	excellence	NOUN
ijtc-206	70	27	is	be	AUX
ijtc-206	70	28	to	to	PART
ijtc-206	70	29	fulfill	fulfill	VERB
ijtc-206	70	30	customer	customer	NOUN
ijtc-206	70	31	desires	desire	NOUN
ijtc-206	70	32	.	.	PUNCT
ijtc-206	71	1	zeithaml	zeithaml	PROPN
ijtc-206	71	2	and	and	CCONJ
ijtc-206	71	3	bitner	bitner	NOUN
ijtc-206	71	4	(	(	PUNCT
ijtc-206	71	5	2013	2013	NUM
ijtc-206	71	6	)	)	PUNCT
ijtc-206	71	7	define	define	VERB
ijtc-206	71	8	service	service	NOUN
ijtc-206	71	9	quality	quality	NOUN
ijtc-206	71	10	as	as	ADP
ijtc-206	71	11	service	service	NOUN
ijtc-206	71	12	delivery	delivery	NOUN
ijtc-206	71	13	.	.	PUNCT
ijtc-206	72	1	which	which	PRON
ijtc-206	72	2	is	be	AUX
ijtc-206	72	3	good	good	ADJ
ijtc-206	72	4	or	or	CCONJ
ijtc-206	72	5	very	very	ADV
ijtc-206	72	6	good	good	ADJ
ijtc-206	72	7	when	when	SCONJ
ijtc-206	72	8	compared	compare	VERB
ijtc-206	72	9	to	to	ADP
ijtc-206	72	10	customer	customer	NOUN
ijtc-206	72	11	expectations	expectation	NOUN
ijtc-206	72	12	.	.	PUNCT
ijtc-206	73	1	kotler	kotler	PROPN
ijtc-206	73	2	and	and	CCONJ
ijtc-206	73	3	keller	keller	PROPN
ijtc-206	73	4	(	(	PUNCT
ijtc-206	73	5	2012	2012	NUM
ijtc-206	73	6	)	)	PUNCT
ijtc-206	73	7	state	state	NOUN
ijtc-206	73	8	that	that	SCONJ
ijtc-206	73	9	service	service	NOUN
ijtc-206	73	10	quality	quality	NOUN
ijtc-206	73	11	is	be	AUX
ijtc-206	73	12	the	the	DET
ijtc-206	73	13	totality	totality	NOUN
ijtc-206	73	14	of	of	ADP
ijtc-206	73	15	the	the	DET
ijtc-206	73	16	features	feature	NOUN
ijtc-206	73	17	and	and	CCONJ
ijtc-206	73	18	characteristics	characteristic	NOUN
ijtc-206	73	19	of	of	ADP
ijtc-206	73	20	a	a	DET
ijtc-206	73	21	product	product	NOUN
ijtc-206	73	22	or	or	CCONJ
ijtc-206	73	23	service	service	NOUN
ijtc-206	73	24	that	that	PRON
ijtc-206	73	25	bears	bear	VERB
ijtc-206	73	26	on	on	ADP
ijtc-206	73	27	its	its	PRON
ijtc-206	73	28	ability	ability	NOUN
ijtc-206	73	29	to	to	PART
ijtc-206	73	30	satisfy	satisfy	AUX
ijtc-206	73	31	stated	state	VERB
ijtc-206	73	32	or	or	CCONJ
ijtc-206	73	33	implied	imply	VERB
ijtc-206	73	34	needs	need	NOUN
ijtc-206	73	35	.	.	PUNCT
ijtc-206	74	1	measurement	measurement	NOUN
ijtc-206	74	2	of	of	ADP
ijtc-206	74	3	service	service	NOUN
ijtc-206	74	4	quality	quality	NOUN
ijtc-206	74	5	consists	consist	VERB
ijtc-206	74	6	of	of	ADP
ijtc-206	74	7	5	5	NUM
ijtc-206	74	8	characteristics	characteristic	NOUN
ijtc-206	74	9	,	,	PUNCT
ijtc-206	74	10	namely	namely	ADV
ijtc-206	74	11	:	:	PUNCT
ijtc-206	74	12	1	1	X
ijtc-206	74	13	.	.	X
ijtc-206	74	14	tangibles	tangible	NOUN
ijtc-206	74	15	,	,	PUNCT
ijtc-206	74	16	physical	physical	ADJ
ijtc-206	74	17	evidence	evidence	NOUN
ijtc-206	74	18	,	,	PUNCT
ijtc-206	74	19	namely	namely	ADV
ijtc-206	74	20	the	the	DET
ijtc-206	74	21	ability	ability	NOUN
ijtc-206	74	22	of	of	ADP
ijtc-206	74	23	a	a	DET
ijtc-206	74	24	company	company	NOUN
ijtc-206	74	25	to	to	PART
ijtc-206	74	26	address	address	VERB
ijtc-206	74	27	its	its	PRON
ijtc-206	74	28	existence	existence	NOUN
ijtc-206	74	29	to	to	ADP
ijtc-206	74	30	customers	customer	NOUN
ijtc-206	74	31	.	.	PUNCT
ijtc-206	75	1	the	the	DET
ijtc-206	75	2	appearance	appearance	NOUN
ijtc-206	75	3	and	and	CCONJ
ijtc-206	75	4	ability	ability	NOUN
ijtc-206	75	5	of	of	ADP
ijtc-206	75	6	the	the	DET
ijtc-206	75	7	company	company	NOUN
ijtc-206	75	8	's	's	PART
ijtc-206	75	9	physical	physical	ADJ
ijtc-206	75	10	facilities	facility	NOUN
ijtc-206	75	11	and	and	CCONJ
ijtc-206	75	12	infrastructure	infrastructure	NOUN
ijtc-206	75	13	and	and	CCONJ
ijtc-206	75	14	the	the	DET
ijtc-206	75	15	condition	condition	NOUN
ijtc-206	75	16	of	of	ADP
ijtc-206	75	17	the	the	DET
ijtc-206	75	18	surrounding	surround	VERB
ijtc-206	75	19	environment	environment	NOUN
ijtc-206	75	20	are	be	AUX
ijtc-206	75	21	clear	clear	ADJ
ijtc-206	75	22	evidence	evidence	NOUN
ijtc-206	75	23	of	of	ADP
ijtc-206	75	24	the	the	DET
ijtc-206	75	25	services	service	NOUN
ijtc-206	75	26	provided	provide	VERB
ijtc-206	75	27	by	by	ADP
ijtc-206	75	28	service	service	NOUN
ijtc-206	75	29	providers	provider	NOUN
ijtc-206	75	30	to	to	ADP
ijtc-206	75	31	their	their	PRON
ijtc-206	75	32	customers	customer	NOUN
ijtc-206	75	33	.	.	PUNCT
ijtc-206	76	1	2	2	X
ijtc-206	76	2	.	.	X
ijtc-206	76	3	reliability	reliability	NOUN
ijtc-206	76	4	,	,	PUNCT
ijtc-206	76	5	reliability	reliability	NOUN
ijtc-206	76	6	,	,	PUNCT
ijtc-206	76	7	namely	namely	ADV
ijtc-206	76	8	the	the	DET
ijtc-206	76	9	ability	ability	NOUN
ijtc-206	76	10	of	of	ADP
ijtc-206	76	11	a	a	DET
ijtc-206	76	12	company	company	NOUN
ijtc-206	76	13	to	to	PART
ijtc-206	76	14	provide	provide	VERB
ijtc-206	76	15	services	service	NOUN
ijtc-206	76	16	as	as	SCONJ
ijtc-206	76	17	promised	promise	VERB
ijtc-206	76	18	accurately	accurately	ADV
ijtc-206	76	19	and	and	CCONJ
ijtc-206	76	20	reliably	reliably	ADV
ijtc-206	76	21	.	.	PUNCT
ijtc-206	77	1	3	3	X
ijtc-206	77	2	.	.	X
ijtc-206	77	3	responsiveness	responsiveness	NOUN
ijtc-206	77	4	,	,	PUNCT
ijtc-206	77	5	namely	namely	ADV
ijtc-206	77	6	the	the	DET
ijtc-206	77	7	company	company	NOUN
ijtc-206	77	8	's	's	PART
ijtc-206	77	9	ability	ability	NOUN
ijtc-206	77	10	to	to	PART
ijtc-206	77	11	help	help	VERB
ijtc-206	77	12	and	and	CCONJ
ijtc-206	77	13	provide	provide	VERB
ijtc-206	77	14	fast	fast	ADJ
ijtc-206	77	15	and	and	CCONJ
ijtc-206	77	16	precise	precise	ADJ
ijtc-206	77	17	service	service	NOUN
ijtc-206	77	18	to	to	ADP
ijtc-206	77	19	customers	customer	NOUN
ijtc-206	77	20	,	,	PUNCT
ijtc-206	77	21	by	by	ADP
ijtc-206	77	22	delivering	deliver	VERB
ijtc-206	77	23	clear	clear	ADJ
ijtc-206	77	24	information	information	NOUN
ijtc-206	77	25	.	.	PUNCT
ijtc-206	78	1	4	4	X
ijtc-206	78	2	.	.	X
ijtc-206	78	3	assurance	assurance	NOUN
ijtc-206	78	4	,	,	PUNCT
ijtc-206	78	5	assurance	assurance	NOUN
ijtc-206	78	6	,	,	PUNCT
ijtc-206	78	7	and	and	CCONJ
ijtc-206	78	8	certainty	certainty	NOUN
ijtc-206	78	9	,	,	PUNCT
ijtc-206	78	10	namely	namely	ADV
ijtc-206	78	11	knowledge	knowledge	NOUN
ijtc-206	78	12	,	,	PUNCT
ijtc-206	78	13	the	the	DET
ijtc-206	78	14	ability	ability	NOUN
ijtc-206	78	15	of	of	ADP
ijtc-206	78	16	company	company	NOUN
ijtc-206	78	17	employees	employee	NOUN
ijtc-206	78	18	to	to	PART
ijtc-206	78	19	foster	foster	VERB
ijtc-206	78	20	customer	customer	NOUN
ijtc-206	78	21	trust	trust	NOUN
ijtc-206	78	22	in	in	ADP
ijtc-206	78	23	the	the	DET
ijtc-206	78	24	company	company	NOUN
ijtc-206	78	25	.	.	PUNCT
ijtc-206	79	1	5	5	X
ijtc-206	79	2	.	.	X
ijtc-206	79	3	empathy	empathy	NOUN
ijtc-206	79	4	,	,	PUNCT
ijtc-206	79	5	namely	namely	ADV
ijtc-206	79	6	giving	give	VERB
ijtc-206	79	7	sincere	sincere	ADJ
ijtc-206	79	8	and	and	CCONJ
ijtc-206	79	9	individual	individual	ADJ
ijtc-206	79	10	attention	attention	NOUN
ijtc-206	79	11	to	to	ADP
ijtc-206	79	12	customers	customer	NOUN
ijtc-206	79	13	by	by	ADP
ijtc-206	79	14	trying	try	VERB
ijtc-206	79	15	to	to	PART
ijtc-206	79	16	understand	understand	VERB
ijtc-206	79	17	the	the	DET
ijtc-206	79	18	wishes	wish	NOUN
ijtc-206	79	19	of	of	ADP
ijtc-206	79	20	the	the	DET
ijtc-206	79	21	customers	customer	NOUN
ijtc-206	79	22	;	;	PUNCT
ijtc-206	79	23	a	a	DET
ijtc-206	79	24	marketing	marketing	NOUN
ijtc-206	79	25	mix	mix	NOUN
ijtc-206	79	26	or	or	CCONJ
ijtc-206	79	27	marketing	marketing	NOUN
ijtc-206	79	28	mix	mix	NOUN
ijtc-206	79	29	is	be	AUX
ijtc-206	79	30	a	a	DET
ijtc-206	79	31	combination	combination	NOUN
ijtc-206	79	32	of	of	ADP
ijtc-206	79	33	four	four	NUM
ijtc-206	79	34	variables	variable	NOUN
ijtc-206	79	35	,	,	PUNCT
ijtc-206	79	36	namely	namely	ADV
ijtc-206	79	37	product	product	NOUN
ijtc-206	79	38	,	,	PUNCT
ijtc-206	79	39	price	price	NOUN
ijtc-206	79	40	structure	structure	NOUN
ijtc-206	79	41	,	,	PUNCT
ijtc-206	79	42	promotional	promotional	ADJ
ijtc-206	79	43	activities	activity	NOUN
ijtc-206	79	44	,	,	PUNCT
ijtc-206	79	45	and	and	CCONJ
ijtc-206	79	46	distribution	distribution	NOUN
ijtc-206	79	47	system	system	NOUN
ijtc-206	79	48	(	(	PUNCT
ijtc-206	79	49	dharmesta	dharmesta	NOUN
ijtc-206	79	50	and	and	CCONJ
ijtc-206	79	51	handoko	handoko	NOUN
ijtc-206	79	52	,	,	PUNCT
ijtc-206	79	53	2017	2017	NUM
ijtc-206	79	54	)	)	PUNCT
ijtc-206	79	55	.	.	PUNCT
ijtc-206	80	1	0	0	NUM
ijtc-206	80	2	2	2	NUM
ijtc-206	80	3	4	4	NUM
ijtc-206	80	4	6	6	NUM
ijtc-206	80	5	8	8	NUM
ijtc-206	80	6	10	10	NUM
ijtc-206	80	7	12	12	NUM
ijtc-206	80	8	bank	bank	NOUN
ijtc-206	80	9	mandiri	mandiri	NOUN
ijtc-206	80	10	bii	bii	PROPN
ijtc-206	80	11	bank	bank	PROPN
ijtc-206	80	12	ocbc	ocbc	PROPN
ijtc-206	80	13	nisp	nisp	PROPN
ijtc-206	80	14	permata	permata	PROPN
ijtc-206	80	15	bank	bank	PROPN
ijtc-206	80	16	bank	bank	PROPN
ijtc-206	80	17	negara	negara	PROPN
ijtc-206	80	18	indonesia	indonesia	PROPN
ijtc-206	80	19	(	(	PUNCT
ijtc-206	80	20	bni	bni	PROPN
ijtc-206	80	21	)	)	PUNCT
ijtc-206	80	22	bank	bank	PROPN
ijtc-206	80	23	cimb	cimb	PROPN
ijtc-206	80	24	niaga	niaga	PROPN
ijtc-206	80	25	bank	bank	PROPN
ijtc-206	80	26	rakyat	rakyat	PROPN
ijtc-206	80	27	indonesia	indonesia	PROPN
ijtc-206	80	28	(	(	PUNCT
ijtc-206	80	29	bri	bri	PROPN
ijtc-206	80	30	)	)	PUNCT
ijtc-206	80	31	bank	bank	PROPN
ijtc-206	80	32	central	central	PROPN
ijtc-206	80	33	asia	asia	PROPN
ijtc-206	80	34	(	(	PUNCT
ijtc-206	80	35	bca	bca	PROPN
ijtc-206	80	36	)	)	PUNCT
ijtc-206	80	37	bank	bank	PROPN
ijtc-206	80	38	danamon	danamon	PROPN
ijtc-206	80	39	bank	bank	PROPN
ijtc-206	80	40	bukopin	bukopin	NOUN
ijtc-206	80	41	the	the	DET
ijtc-206	80	42	influence	influence	NOUN
ijtc-206	80	43	of	of	ADP
ijtc-206	80	44	service	service	NOUN
ijtc-206	80	45	quality	quality	NOUN
ijtc-206	80	46	,	,	PUNCT
ijtc-206	80	47	marketing	marketing	NOUN
ijtc-206	80	48	mix	mix	NOUN
ijtc-206	80	49	,	,	PUNCT
ijtc-206	80	50	on	on	ADP
ijtc-206	80	51	bank	bank	NOUN
ijtc-206	80	52	customer	customer	NOUN
ijtc-206	80	53	satisfaction	satisfaction	NOUN
ijtc-206	80	54	in	in	ADP
ijtc-206	80	55	the	the	DET
ijtc-206	80	56	era	era	NOUN
ijtc-206	80	57	covid-19	covid-19	PROPN
ijtc-206	80	58	rumiyati	rumiyati	PROPN
ijtc-206	80	59	,	,	PUNCT
ijtc-206	80	60	syafarudin	syafarudin	VERB
ijtc-206	80	61	87	87	NUM
ijtc-206	80	62	|	|	ADV
ijtc-206	80	63	ilomata	ilomata	PROPN
ijtc-206	80	64	international	international	ADJ
ijtc-206	80	65	journal	journal	NOUN
ijtc-206	80	66	of	of	ADP
ijtc-206	80	67	tax	tax	PROPN
ijtc-206	80	68	&	&	CCONJ
ijtc-206	80	69	accounting	accounting	PROPN
ijtc-206	80	70	volume	volume	NOUN
ijtc-206	80	71	2	2	NUM
ijtc-206	80	72	issue	issue	NOUN
ijtc-206	80	73	1	1	NUM
ijtc-206	80	74	,	,	PUNCT
ijtc-206	80	75	january	january	PROPN
ijtc-206	80	76	2021	2021	NUM
ijtc-206	80	77	the	the	DET
ijtc-206	80	78	four	four	NUM
ijtc-206	80	79	elements	element	NOUN
ijtc-206	80	80	of	of	ADP
ijtc-206	80	81	the	the	DET
ijtc-206	80	82	marketing	marketing	NOUN
ijtc-206	80	83	mix	mix	NOUN
ijtc-206	80	84	are	be	AUX
ijtc-206	80	85	interrelated	interrelate	VERB
ijtc-206	80	86	and	and	CCONJ
ijtc-206	80	87	influence	influence	VERB
ijtc-206	80	88	one	one	NUM
ijtc-206	80	89	another	another	DET
ijtc-206	80	90	,	,	PUNCT
ijtc-206	80	91	so	so	SCONJ
ijtc-206	80	92	efforts	effort	NOUN
ijtc-206	80	93	must	must	AUX
ijtc-206	80	94	be	be	AUX
ijtc-206	80	95	made	make	VERB
ijtc-206	80	96	to	to	PART
ijtc-206	80	97	produce	produce	VERB
ijtc-206	80	98	a	a	DET
ijtc-206	80	99	marketing	marketing	NOUN
ijtc-206	80	100	policy	policy	NOUN
ijtc-206	80	101	that	that	PRON
ijtc-206	80	102	leads	lead	VERB
ijtc-206	80	103	to	to	ADP
ijtc-206	80	104	effective	effective	ADJ
ijtc-206	80	105	service	service	NOUN
ijtc-206	80	106	and	and	CCONJ
ijtc-206	80	107	customer	customer	NOUN
ijtc-206	80	108	satisfaction	satisfaction	NOUN
ijtc-206	80	109	.	.	PUNCT
ijtc-206	81	1	so	so	ADV
ijtc-206	81	2	in	in	ADP
ijtc-206	81	3	the	the	DET
ijtc-206	81	4	marketing	marketing	NOUN
ijtc-206	81	5	mix	mix	NOUN
ijtc-206	81	6	,	,	PUNCT
ijtc-206	81	7	there	there	PRON
ijtc-206	81	8	are	be	VERB
ijtc-206	81	9	variables	variable	NOUN
ijtc-206	81	10	that	that	PRON
ijtc-206	81	11	support	support	VERB
ijtc-206	81	12	one	one	NOUN
ijtc-206	81	13	another	another	DET
ijtc-206	81	14	,	,	PUNCT
ijtc-206	81	15	which	which	PRON
ijtc-206	81	16	the	the	DET
ijtc-206	81	17	company	company	NOUN
ijtc-206	81	18	then	then	ADV
ijtc-206	81	19	combines	combine	VERB
ijtc-206	81	20	to	to	PART
ijtc-206	81	21	obtain	obtain	VERB
ijtc-206	81	22	the	the	DET
ijtc-206	81	23	desired	desire	VERB
ijtc-206	81	24	responses	response	NOUN
ijtc-206	81	25	in	in	ADP
ijtc-206	81	26	the	the	DET
ijtc-206	81	27	target	target	NOUN
ijtc-206	81	28	market	market	NOUN
ijtc-206	81	29	.	.	PUNCT
ijtc-206	82	1	(	(	PUNCT
ijtc-206	82	2	hertati	hertati	NOUN
ijtc-206	82	3	&	&	CCONJ
ijtc-206	82	4	sumantri	sumantri	PROPN
ijtc-206	82	5	2016	2016	NUM
ijtc-206	82	6	:	:	PUNCT
ijtc-206	82	7	syafarudin	syafarudin	VERB
ijtc-206	82	8	,	,	PUNCT
ijtc-206	82	9	2016	2016	NUM
ijtc-206	82	10	)	)	PUNCT
ijtc-206	82	11	.	.	PUNCT
ijtc-206	83	1	kotler	kotler	PROPN
ijtc-206	83	2	(	(	PUNCT
ijtc-206	83	3	2017	2017	NUM
ijtc-206	83	4	)	)	PUNCT
ijtc-206	83	5	defines	define	VERB
ijtc-206	83	6	the	the	DET
ijtc-206	83	7	marketing	marketing	NOUN
ijtc-206	83	8	mix	mix	NOUN
ijtc-206	83	9	as	as	SCONJ
ijtc-206	83	10	follows	follow	VERB
ijtc-206	83	11	:	:	PUNCT
ijtc-206	83	12	"	"	PUNCT
ijtc-206	83	13	a	a	DET
ijtc-206	83	14	set	set	NOUN
ijtc-206	83	15	of	of	ADP
ijtc-206	83	16	marketing	marketing	NOUN
ijtc-206	83	17	tools	tool	NOUN
ijtc-206	83	18	that	that	PRON
ijtc-206	83	19	companies	company	NOUN
ijtc-206	83	20	use	use	VERB
ijtc-206	83	21	to	to	PART
ijtc-206	83	22	continuously	continuously	ADV
ijtc-206	83	23	achieve	achieve	VERB
ijtc-206	83	24	their	their	PRON
ijtc-206	83	25	marketing	marketing	NOUN
ijtc-206	83	26	goals	goal	NOUN
ijtc-206	83	27	in	in	ADP
ijtc-206	83	28	target	target	NOUN
ijtc-206	83	29	markets	market	NOUN
ijtc-206	83	30	.	.	PUNCT
ijtc-206	83	31	"	"	PUNCT
ijtc-206	84	1	tjiptono	tjiptono	NOUN
ijtc-206	84	2	(	(	PUNCT
ijtc-206	84	3	2018	2018	NUM
ijtc-206	84	4	)	)	PUNCT
ijtc-206	84	5	defines	define	VERB
ijtc-206	84	6	a	a	DET
ijtc-206	84	7	marketing	marketing	NOUN
ijtc-206	84	8	mix	mix	NOUN
ijtc-206	84	9	as	as	ADP
ijtc-206	84	10	a	a	DET
ijtc-206	84	11	set	set	NOUN
ijtc-206	84	12	of	of	ADP
ijtc-206	84	13	tools	tool	NOUN
ijtc-206	84	14	that	that	PRON
ijtc-206	84	15	marketers	marketer	NOUN
ijtc-206	84	16	use	use	VERB
ijtc-206	84	17	to	to	PART
ijtc-206	84	18	shape	shape	VERB
ijtc-206	84	19	the	the	DET
ijtc-206	84	20	characteristics	characteristic	NOUN
ijtc-206	84	21	of	of	ADP
ijtc-206	84	22	the	the	DET
ijtc-206	84	23	services	service	NOUN
ijtc-206	84	24	offered	offer	VERB
ijtc-206	84	25	to	to	ADP
ijtc-206	84	26	customers	customer	NOUN
ijtc-206	84	27	.	.	PUNCT
ijtc-206	85	1	these	these	DET
ijtc-206	85	2	tools	tool	NOUN
ijtc-206	85	3	can	can	AUX
ijtc-206	85	4	be	be	AUX
ijtc-206	85	5	used	use	VERB
ijtc-206	85	6	for	for	ADP
ijtc-206	85	7	long	long	ADJ
ijtc-206	85	8	-	-	PUNCT
ijtc-206	85	9	term	term	NOUN
ijtc-206	85	10	strategy	strategy	NOUN
ijtc-206	85	11	as	as	ADV
ijtc-206	85	12	well	well	ADV
ijtc-206	85	13	as	as	ADP
ijtc-206	85	14	for	for	ADP
ijtc-206	85	15	designing	design	VERB
ijtc-206	85	16	short	short	ADJ
ijtc-206	85	17	-	-	PUNCT
ijtc-206	85	18	term	term	NOUN
ijtc-206	85	19	tactical	tactical	ADJ
ijtc-206	85	20	programs	program	NOUN
ijtc-206	85	21	.	.	PUNCT
ijtc-206	86	1	the	the	DET
ijtc-206	86	2	concept	concept	NOUN
ijtc-206	86	3	of	of	ADP
ijtc-206	86	4	the	the	DET
ijtc-206	86	5	marketing	marketing	NOUN
ijtc-206	86	6	mix	mix	NOUN
ijtc-206	86	7	was	be	AUX
ijtc-206	86	8	first	first	ADV
ijtc-206	86	9	popularized	popularize	VERB
ijtc-206	86	10	several	several	ADJ
ijtc-206	86	11	decades	decade	NOUN
ijtc-206	86	12	ago	ago	ADV
ijtc-206	86	13	by	by	ADP
ijtc-206	86	14	jerome	jerome	PROPN
ijtc-206	86	15	mc	mc	PROPN
ijtc-206	86	16	charty	charty	PROPN
ijtc-206	86	17	who	who	PRON
ijtc-206	86	18	formulated	formulate	VERB
ijtc-206	86	19	it	it	PRON
ijtc-206	86	20	into	into	ADP
ijtc-206	86	21	4ps	4ps	ADJ
ijtc-206	86	22	(	(	PUNCT
ijtc-206	86	23	product	product	NOUN
ijtc-206	86	24	,	,	PUNCT
ijtc-206	86	25	price	price	NOUN
ijtc-206	86	26	,	,	PUNCT
ijtc-206	86	27	promotion	promotion	NOUN
ijtc-206	86	28	,	,	PUNCT
ijtc-206	86	29	and	and	CCONJ
ijtc-206	86	30	place	place	NOUN
ijtc-206	86	31	)	)	PUNCT
ijtc-206	86	32	.	.	PUNCT
ijtc-206	87	1	(	(	PUNCT
ijtc-206	87	2	tjiptono	tjiptono	NOUN
ijtc-206	87	3	,	,	PUNCT
ijtc-206	87	4	2018	2018	NUM
ijtc-206	87	5	)	)	PUNCT
ijtc-206	87	6	.	.	PUNCT
ijtc-206	88	1	most	most	ADJ
ijtc-206	88	2	services	service	NOUN
ijtc-206	88	3	are	be	AUX
ijtc-206	88	4	served	serve	VERB
ijtc-206	88	5	by	by	ADP
ijtc-206	88	6	people	people	NOUN
ijtc-206	88	7	,	,	PUNCT
ijtc-206	88	8	so	so	SCONJ
ijtc-206	88	9	that	that	DET
ijtc-206	88	10	person	person	NOUN
ijtc-206	88	11	needs	need	VERB
ijtc-206	88	12	to	to	PART
ijtc-206	88	13	be	be	AUX
ijtc-206	88	14	selected	select	VERB
ijtc-206	88	15	,	,	PUNCT
ijtc-206	88	16	trained	train	VERB
ijtc-206	88	17	,	,	PUNCT
ijtc-206	88	18	motivated	motivate	VERB
ijtc-206	88	19	so	so	SCONJ
ijtc-206	88	20	that	that	SCONJ
ijtc-206	88	21	they	they	PRON
ijtc-206	88	22	can	can	AUX
ijtc-206	88	23	provide	provide	VERB
ijtc-206	88	24	satisfaction	satisfaction	NOUN
ijtc-206	88	25	to	to	ADP
ijtc-206	88	26	customers	customer	NOUN
ijtc-206	88	27	.	.	PUNCT
ijtc-206	89	1	every	every	DET
ijtc-206	89	2	employee	employee	NOUN
ijtc-206	89	3	must	must	AUX
ijtc-206	89	4	complete	complete	VERB
ijtc-206	89	5	doing	do	VERB
ijtc-206	89	6	good	good	NOUN
ijtc-206	89	7	to	to	ADP
ijtc-206	89	8	consumers	consumer	NOUN
ijtc-206	89	9	with	with	ADP
ijtc-206	89	10	attitude	attitude	NOUN
ijtc-206	89	11	,	,	PUNCT
ijtc-206	89	12	attention	attention	NOUN
ijtc-206	89	13	,	,	PUNCT
ijtc-206	89	14	responsiveness	responsiveness	NOUN
ijtc-206	89	15	,	,	PUNCT
ijtc-206	89	16	initiative	initiative	NOUN
ijtc-206	89	17	,	,	PUNCT
ijtc-206	89	18	creativity	creativity	NOUN
ijtc-206	89	19	,	,	PUNCT
ijtc-206	89	20	clever	clever	ADJ
ijtc-206	89	21	problem	problem	NOUN
ijtc-206	89	22	solving	solving	NOUN
ijtc-206	89	23	,	,	PUNCT
ijtc-206	89	24	patience	patience	NOUN
ijtc-206	89	25	,	,	PUNCT
ijtc-206	89	26	and	and	CCONJ
ijtc-206	89	27	sincerity	sincerity	NOUN
ijtc-206	89	28	.	.	PUNCT
ijtc-206	90	1	can	can	AUX
ijtc-206	90	2	influence	influence	VERB
ijtc-206	90	3	buyers	buyer	NOUN
ijtc-206	90	4	'	'	PART
ijtc-206	90	5	perceptions	perception	NOUN
ijtc-206	90	6	.	.	PUNCT
ijtc-206	91	1	this	this	DET
ijtc-206	91	2	marketing	marketing	NOUN
ijtc-206	91	3	mix	mix	NOUN
ijtc-206	91	4	is	be	AUX
ijtc-206	91	5	increasingly	increasingly	ADV
ijtc-206	91	6	developing	develop	VERB
ijtc-206	91	7	,	,	PUNCT
ijtc-206	91	8	especially	especially	ADV
ijtc-206	91	9	in	in	ADP
ijtc-206	91	10	the	the	DET
ijtc-206	91	11	service	service	NOUN
ijtc-206	91	12	sector	sector	NOUN
ijtc-206	91	13	,	,	PUNCT
ijtc-206	91	14	not	not	PART
ijtc-206	91	15	only	only	ADV
ijtc-206	91	16	covering	cover	VERB
ijtc-206	91	17	4ps	4ps	NOUN
ijtc-206	91	18	,	,	PUNCT
ijtc-206	91	19	but	but	CCONJ
ijtc-206	91	20	also	also	ADV
ijtc-206	91	21	reviewing	review	VERB
ijtc-206	91	22	from	from	ADP
ijtc-206	91	23	the	the	DET
ijtc-206	91	24	point	point	NOUN
ijtc-206	91	25	of	of	ADP
ijtc-206	91	26	view	view	NOUN
ijtc-206	91	27	of	of	ADP
ijtc-206	91	28	a	a	DET
ijtc-206	91	29	place	place	NOUN
ijtc-206	91	30	,	,	PUNCT
ijtc-206	91	31	people	people	NOUN
ijtc-206	91	32	,	,	PUNCT
ijtc-206	91	33	process	process	NOUN
ijtc-206	91	34	,	,	PUNCT
ijtc-206	91	35	and	and	CCONJ
ijtc-206	91	36	physical	physical	ADJ
ijtc-206	91	37	evidence	evidence	NOUN
ijtc-206	91	38	which	which	PRON
ijtc-206	91	39	is	be	AUX
ijtc-206	91	40	hereinafter	hereinafter	NOUN
ijtc-206	91	41	known	know	VERB
ijtc-206	91	42	in	in	ADP
ijtc-206	91	43	the	the	DET
ijtc-206	91	44	term	term	NOUN
ijtc-206	91	45	service	service	NOUN
ijtc-206	91	46	marketing	marketing	NOUN
ijtc-206	91	47	mix	mix	NOUN
ijtc-206	91	48	as	as	ADP
ijtc-206	91	49	7p	7p	NUM
ijtc-206	91	50	.	.	PUNCT
ijtc-206	92	1	this	this	DET
ijtc-206	92	2	concept	concept	NOUN
ijtc-206	92	3	will	will	AUX
ijtc-206	92	4	later	later	ADV
ijtc-206	92	5	be	be	AUX
ijtc-206	92	6	adjusted	adjust	VERB
ijtc-206	92	7	to	to	ADP
ijtc-206	92	8	the	the	DET
ijtc-206	92	9	conditions	condition	NOUN
ijtc-206	92	10	of	of	ADP
ijtc-206	92	11	the	the	DET
ijtc-206	92	12	service	service	NOUN
ijtc-206	92	13	company	company	NOUN
ijtc-206	92	14	that	that	PRON
ijtc-206	92	15	will	will	AUX
ijtc-206	92	16	implement	implement	VERB
ijtc-206	92	17	it	it	PRON
ijtc-206	92	18	,	,	PUNCT
ijtc-206	92	19	but	but	CCONJ
ijtc-206	92	20	in	in	ADP
ijtc-206	92	21	general	general	ADJ
ijtc-206	92	22	,	,	PUNCT
ijtc-206	92	23	the	the	DET
ijtc-206	92	24	7p	7p	NUM
ijtc-206	92	25	concept	concept	NOUN
ijtc-206	92	26	is	be	AUX
ijtc-206	92	27	used	use	VERB
ijtc-206	92	28	to	to	PART
ijtc-206	92	29	make	make	VERB
ijtc-206	92	30	decisions	decision	NOUN
ijtc-206	92	31	in	in	ADP
ijtc-206	92	32	making	make	VERB
ijtc-206	92	33	marketing	marketing	NOUN
ijtc-206	92	34	communication	communication	NOUN
ijtc-206	92	35	strategies	strategy	NOUN
ijtc-206	92	36	.	.	PUNCT
ijtc-206	93	1	1	1	X
ijtc-206	93	2	.	.	X
ijtc-206	93	3	product	product	NOUN
ijtc-206	93	4	,	,	PUNCT
ijtc-206	93	5	a	a	DET
ijtc-206	93	6	combination	combination	NOUN
ijtc-206	93	7	of	of	ADP
ijtc-206	93	8	goods	good	NOUN
ijtc-206	93	9	and	and	CCONJ
ijtc-206	93	10	services	service	NOUN
ijtc-206	93	11	that	that	PRON
ijtc-206	93	12	the	the	DET
ijtc-206	93	13	company	company	NOUN
ijtc-206	93	14	offers	offer	VERB
ijtc-206	93	15	to	to	ADP
ijtc-206	93	16	the	the	DET
ijtc-206	93	17	target	target	NOUN
ijtc-206	93	18	market	market	NOUN
ijtc-206	93	19	includes	include	VERB
ijtc-206	93	20	variety	variety	NOUN
ijtc-206	93	21	,	,	PUNCT
ijtc-206	93	22	quality	quality	NOUN
ijtc-206	93	23	,	,	PUNCT
ijtc-206	93	24	design	design	NOUN
ijtc-206	93	25	.	.	PUNCT
ijtc-206	94	1	features	feature	NOUN
ijtc-206	94	2	,	,	PUNCT
ijtc-206	94	3	brand	brand	NOUN
ijtc-206	94	4	names	name	NOUN
ijtc-206	94	5	,	,	PUNCT
ijtc-206	94	6	and	and	CCONJ
ijtc-206	94	7	packaging	packaging	NOUN
ijtc-206	94	8	.	.	PUNCT
ijtc-206	95	1	2	2	X
ijtc-206	95	2	.	.	X
ijtc-206	95	3	price	price	NOUN
ijtc-206	95	4	,	,	PUNCT
ijtc-206	95	5	is	be	AUX
ijtc-206	95	6	an	an	DET
ijtc-206	95	7	amount	amount	NOUN
ijtc-206	95	8	of	of	ADP
ijtc-206	95	9	money	money	NOUN
ijtc-206	95	10	that	that	PRON
ijtc-206	95	11	must	must	AUX
ijtc-206	95	12	be	be	AUX
ijtc-206	95	13	paid	pay	VERB
ijtc-206	95	14	by	by	ADP
ijtc-206	95	15	the	the	DET
ijtc-206	95	16	customer	customer	NOUN
ijtc-206	95	17	to	to	PART
ijtc-206	95	18	obtain	obtain	VERB
ijtc-206	95	19	a	a	DET
ijtc-206	95	20	product	product	NOUN
ijtc-206	95	21	,	,	PUNCT
ijtc-206	95	22	including	include	VERB
ijtc-206	95	23	price	price	NOUN
ijtc-206	95	24	list	list	NOUN
ijtc-206	95	25	,	,	PUNCT
ijtc-206	95	26	discounted	discount	VERB
ijtc-206	95	27	price	price	NOUN
ijtc-206	95	28	,	,	PUNCT
ijtc-206	95	29	payment	payment	NOUN
ijtc-206	95	30	period	period	NOUN
ijtc-206	95	31	,	,	PUNCT
ijtc-206	95	32	and	and	CCONJ
ijtc-206	95	33	credit	credit	NOUN
ijtc-206	95	34	terms	term	NOUN
ijtc-206	95	35	3	3	NUM
ijtc-206	95	36	.	.	X
ijtc-206	95	37	place	place	NOUN
ijtc-206	95	38	,	,	PUNCT
ijtc-206	95	39	the	the	DET
ijtc-206	95	40	company	company	NOUN
ijtc-206	95	41	's	's	PART
ijtc-206	95	42	activities	activity	NOUN
ijtc-206	95	43	that	that	PRON
ijtc-206	95	44	make	make	VERB
ijtc-206	95	45	products	product	NOUN
ijtc-206	95	46	available	available	ADJ
ijtc-206	95	47	to	to	PART
ijtc-206	95	48	target	target	VERB
ijtc-206	95	49	customers	customer	NOUN
ijtc-206	95	50	include	include	VERB
ijtc-206	95	51	:	:	PUNCT
ijtc-206	95	52	location	location	NOUN
ijtc-206	95	53	,	,	PUNCT
ijtc-206	95	54	distribution	distribution	NOUN
ijtc-206	95	55	channels	channel	NOUN
ijtc-206	95	56	,	,	PUNCT
ijtc-206	95	57	supplies	supply	NOUN
ijtc-206	95	58	,	,	PUNCT
ijtc-206	95	59	transportation	transportation	NOUN
ijtc-206	95	60	,	,	PUNCT
ijtc-206	95	61	and	and	CCONJ
ijtc-206	95	62	logistics	logistic	NOUN
ijtc-206	95	63	.	.	PUNCT
ijtc-206	96	1	4	4	X
ijtc-206	96	2	.	.	X
ijtc-206	96	3	promotion	promotion	NOUN
ijtc-206	96	4	,	,	PUNCT
ijtc-206	96	5	means	mean	VERB
ijtc-206	96	6	activities	activity	NOUN
ijtc-206	96	7	that	that	PRON
ijtc-206	96	8	convey	convey	VERB
ijtc-206	96	9	the	the	DET
ijtc-206	96	10	benefits	benefit	NOUN
ijtc-206	96	11	of	of	ADP
ijtc-206	96	12	the	the	DET
ijtc-206	96	13	product	product	NOUN
ijtc-206	96	14	and	and	CCONJ
ijtc-206	96	15	persuade	persuade	VERB
ijtc-206	96	16	customers	customer	NOUN
ijtc-206	96	17	to	to	PART
ijtc-206	96	18	buy	buy	VERB
ijtc-206	96	19	it	it	PRON
ijtc-206	96	20	,	,	PUNCT
ijtc-206	96	21	including	include	VERB
ijtc-206	96	22	advertising	advertising	NOUN
ijtc-206	96	23	and	and	CCONJ
ijtc-206	96	24	sales	sale	NOUN
ijtc-206	96	25	promotions	promotion	NOUN
ijtc-206	96	26	.	.	PUNCT
ijtc-206	97	1	5	5	X
ijtc-206	97	2	.	.	X
ijtc-206	97	3	people	people	NOUN
ijtc-206	97	4	,	,	PUNCT
ijtc-206	97	5	means	mean	VERB
ijtc-206	97	6	people	people	NOUN
ijtc-206	97	7	who	who	PRON
ijtc-206	97	8	serve	serve	VERB
ijtc-206	97	9	or	or	CCONJ
ijtc-206	97	10	plan	plan	VERB
ijtc-206	97	11	services	service	NOUN
ijtc-206	97	12	to	to	ADP
ijtc-206	97	13	consumers	consumer	NOUN
ijtc-206	97	14	.	.	PUNCT
ijtc-206	98	1	6	6	X
ijtc-206	98	2	.	.	X
ijtc-206	98	3	process	process	NOUN
ijtc-206	98	4	,	,	PUNCT
ijtc-206	98	5	a	a	DET
ijtc-206	98	6	process	process	NOUN
ijtc-206	98	7	that	that	PRON
ijtc-206	98	8	occurs	occur	VERB
ijtc-206	98	9	outside	outside	ADP
ijtc-206	98	10	the	the	DET
ijtc-206	98	11	consumer	consumer	NOUN
ijtc-206	98	12	's	's	PART
ijtc-206	98	13	perspective	perspective	NOUN
ijtc-206	98	14	.	.	PUNCT
ijtc-206	99	1	consumers	consumer	NOUN
ijtc-206	99	2	do	do	AUX
ijtc-206	99	3	not	not	PART
ijtc-206	99	4	know	know	VERB
ijtc-206	99	5	how	how	SCONJ
ijtc-206	99	6	the	the	DET
ijtc-206	99	7	process	process	NOUN
ijtc-206	99	8	occurs	occur	VERB
ijtc-206	99	9	;	;	PUNCT
ijtc-206	99	10	the	the	DET
ijtc-206	99	11	important	important	ADJ
ijtc-206	99	12	thing	thing	NOUN
ijtc-206	99	13	is	be	AUX
ijtc-206	99	14	that	that	SCONJ
ijtc-206	99	15	the	the	DET
ijtc-206	99	16	service	service	NOUN
ijtc-206	99	17	he	he	PRON
ijtc-206	99	18	receives	receive	VERB
ijtc-206	99	19	must	must	AUX
ijtc-206	99	20	be	be	AUX
ijtc-206	99	21	satisfactory	satisfactory	ADJ
ijtc-206	99	22	.	.	PUNCT
ijtc-206	100	1	the	the	DET
ijtc-206	100	2	process	process	NOUN
ijtc-206	100	3	occurs	occur	VERB
ijtc-206	100	4	thanks	thank	NOUN
ijtc-206	100	5	to	to	ADP
ijtc-206	100	6	the	the	DET
ijtc-206	100	7	support	support	NOUN
ijtc-206	100	8	of	of	ADP
ijtc-206	100	9	employees	employee	NOUN
ijtc-206	100	10	and	and	CCONJ
ijtc-206	100	11	the	the	DET
ijtc-206	100	12	management	management	NOUN
ijtc-206	100	13	team	team	NOUN
ijtc-206	100	14	who	who	PRON
ijtc-206	100	15	organize	organize	VERB
ijtc-206	100	16	all	all	DET
ijtc-206	100	17	processes	process	NOUN
ijtc-206	100	18	to	to	PART
ijtc-206	100	19	run	run	VERB
ijtc-206	100	20	smoothly	smoothly	ADV
ijtc-206	100	21	.	.	PUNCT
ijtc-206	101	1	the	the	DET
ijtc-206	101	2	service	service	NOUN
ijtc-206	101	3	delivery	delivery	NOUN
ijtc-206	101	4	process	process	NOUN
ijtc-206	101	5	is	be	AUX
ijtc-206	101	6	very	very	ADV
ijtc-206	101	7	significant	significant	ADJ
ijtc-206	101	8	in	in	ADP
ijtc-206	101	9	supporting	support	VERB
ijtc-206	101	10	the	the	DET
ijtc-206	101	11	success	success	NOUN
ijtc-206	101	12	of	of	ADP
ijtc-206	101	13	service	service	NOUN
ijtc-206	101	14	marketing	marketing	NOUN
ijtc-206	101	15	and	and	CCONJ
ijtc-206	101	16	also	also	ADV
ijtc-206	101	17	providing	provide	VERB
ijtc-206	101	18	satisfaction	satisfaction	NOUN
ijtc-206	101	19	to	to	ADP
ijtc-206	101	20	consumers	consumer	NOUN
ijtc-206	101	21	.	.	PUNCT
ijtc-206	102	1	7	7	X
ijtc-206	102	2	.	.	X
ijtc-206	102	3	physical	physical	ADJ
ijtc-206	102	4	evidence	evidence	NOUN
ijtc-206	102	5	is	be	AUX
ijtc-206	102	6	a	a	DET
ijtc-206	102	7	physical	physical	ADJ
ijtc-206	102	8	means	mean	NOUN
ijtc-206	102	9	,	,	PUNCT
ijtc-206	102	10	the	the	DET
ijtc-206	102	11	environment	environment	NOUN
ijtc-206	102	12	for	for	ADP
ijtc-206	102	13	the	the	DET
ijtc-206	102	14	delivery	delivery	NOUN
ijtc-206	102	15	of	of	ADP
ijtc-206	102	16	services	service	NOUN
ijtc-206	102	17	,	,	PUNCT
ijtc-206	102	18	between	between	ADP
ijtc-206	102	19	producers	producer	NOUN
ijtc-206	102	20	and	and	CCONJ
ijtc-206	102	21	consumers	consumer	NOUN
ijtc-206	102	22	interacting	interact	VERB
ijtc-206	102	23	,	,	PUNCT
ijtc-206	102	24	and	and	CCONJ
ijtc-206	102	25	any	any	DET
ijtc-206	102	26	other	other	ADJ
ijtc-206	102	27	components	component	NOUN
ijtc-206	102	28	that	that	PRON
ijtc-206	102	29	facilitate	facilitate	VERB
ijtc-206	102	30	the	the	DET
ijtc-206	102	31	appearance	appearance	NOUN
ijtc-206	102	32	of	of	ADP
ijtc-206	102	33	the	the	DET
ijtc-206	102	34	services	service	NOUN
ijtc-206	102	35	offered	offer	VERB
ijtc-206	102	36	.	.	PUNCT
ijtc-206	103	1	in	in	ADP
ijtc-206	103	2	an	an	DET
ijtc-206	103	3	educational	educational	ADJ
ijtc-206	103	4	and	and	CCONJ
ijtc-206	103	5	training	training	NOUN
ijtc-206	103	6	institution	institution	NOUN
ijtc-206	103	7	,	,	PUNCT
ijtc-206	103	8	of	of	ADP
ijtc-206	103	9	course	course	NOUN
ijtc-206	103	10	,	,	PUNCT
ijtc-206	103	11	which	which	PRON
ijtc-206	103	12	is	be	AUX
ijtc-206	103	13	physical	physical	ADJ
ijtc-206	103	14	evidence	evidence	NOUN
ijtc-206	103	15	.	.	PUNCT
ijtc-206	104	1	customer	customer	NOUN
ijtc-206	104	2	satisfaction	satisfaction	NOUN
ijtc-206	104	3	understanding	understand	VERB
ijtc-206	104	4	customer	customer	NOUN
ijtc-206	104	5	satisfaction	satisfaction	NOUN
ijtc-206	104	6	(	(	PUNCT
ijtc-206	104	7	customer	customer	NOUN
ijtc-206	104	8	satisfaction	satisfaction	NOUN
ijtc-206	104	9	)	)	PUNCT
ijtc-206	104	10	literally	literally	ADV
ijtc-206	104	11	,	,	PUNCT
ijtc-206	104	12	satisfaction	satisfaction	NOUN
ijtc-206	104	13	is	be	AUX
ijtc-206	104	14	a	a	DET
ijtc-206	104	15	way	way	NOUN
ijtc-206	104	16	to	to	PART
ijtc-206	104	17	make	make	VERB
ijtc-206	104	18	customers	customer	NOUN
ijtc-206	104	19	not	not	PART
ijtc-206	104	20	disappointed	disappoint	VERB
ijtc-206	104	21	and	and	CCONJ
ijtc-206	104	22	can	can	AUX
ijtc-206	104	23	buy	buy	VERB
ijtc-206	104	24	back	back	ADP
ijtc-206	104	25	the	the	DET
ijtc-206	104	26	products	product	NOUN
ijtc-206	104	27	we	we	PRON
ijtc-206	104	28	market	market	VERB
ijtc-206	104	29	.	.	PUNCT
ijtc-206	105	1	in	in	ADP
ijtc-206	105	2	this	this	DET
ijtc-206	105	3	case	case	NOUN
ijtc-206	105	4	,	,	PUNCT
ijtc-206	105	5	the	the	DET
ijtc-206	105	6	company	company	NOUN
ijtc-206	105	7	must	must	AUX
ijtc-206	105	8	be	be	AUX
ijtc-206	105	9	able	able	ADJ
ijtc-206	105	10	to	to	PART
ijtc-206	105	11	recognize	recognize	VERB
ijtc-206	105	12	,	,	PUNCT
ijtc-206	105	13	fulfill	fulfill	NOUN
ijtc-206	105	14	,	,	PUNCT
ijtc-206	105	15	and	and	CCONJ
ijtc-206	105	16	provide	provide	VERB
ijtc-206	105	17	quality	quality	NOUN
ijtc-206	105	18	service	service	NOUN
ijtc-206	105	19	and	and	CCONJ
ijtc-206	105	20	satisfy	satisfy	NOUN
ijtc-206	105	21	customer	customer	NOUN
ijtc-206	105	22	needs	need	NOUN
ijtc-206	105	23	properly	properly	ADV
ijtc-206	105	24	,	,	PUNCT
ijtc-206	105	25	which	which	PRON
ijtc-206	105	26	is	be	AUX
ijtc-206	105	27	a	a	DET
ijtc-206	105	28	company	company	NOUN
ijtc-206	105	29	strategy	strategy	NOUN
ijtc-206	105	30	to	to	PART
ijtc-206	105	31	increase	increase	VERB
ijtc-206	105	32	sales	sale	NOUN
ijtc-206	105	33	.	.	PUNCT
ijtc-206	106	1	tjiptono	tjiptono	NOUN
ijtc-206	106	2	,	,	PUNCT
ijtc-206	106	3	(	(	PUNCT
ijtc-206	106	4	2015	2015	NUM
ijtc-206	106	5	)	)	PUNCT
ijtc-206	106	6	defines	define	VERB
ijtc-206	106	7	that	that	SCONJ
ijtc-206	106	8	customer	customer	NOUN
ijtc-206	106	9	satisfaction	satisfaction	NOUN
ijtc-206	106	10	is	be	AUX
ijtc-206	106	11	a	a	DET
ijtc-206	106	12	central	central	ADJ
ijtc-206	106	13	concept	concept	NOUN
ijtc-206	106	14	in	in	ADP
ijtc-206	106	15	business	business	NOUN
ijtc-206	106	16	and	and	CCONJ
ijtc-206	106	17	the	the	DET
ijtc-206	106	18	influence	influence	NOUN
ijtc-206	106	19	of	of	ADP
ijtc-206	106	20	service	service	NOUN
ijtc-206	106	21	quality	quality	NOUN
ijtc-206	106	22	,	,	PUNCT
ijtc-206	106	23	marketing	marketing	NOUN
ijtc-206	106	24	mix	mix	NOUN
ijtc-206	106	25	,	,	PUNCT
ijtc-206	106	26	on	on	ADP
ijtc-206	106	27	bank	bank	NOUN
ijtc-206	106	28	customer	customer	NOUN
ijtc-206	106	29	satisfaction	satisfaction	NOUN
ijtc-206	106	30	in	in	ADP
ijtc-206	106	31	the	the	DET
ijtc-206	106	32	era	era	NOUN
ijtc-206	106	33	covid-19	covid-19	PROPN
ijtc-206	106	34	rumiyati	rumiyati	PROPN
ijtc-206	106	35	,	,	PUNCT
ijtc-206	106	36	syafarudin	syafarudin	VERB
ijtc-206	106	37	88	88	NUM
ijtc-206	106	38	|	|	NOUN
ijtc-206	106	39	ilomata	ilomata	PROPN
ijtc-206	106	40	international	international	ADJ
ijtc-206	106	41	journal	journal	NOUN
ijtc-206	106	42	of	of	ADP
ijtc-206	106	43	tax	tax	PROPN
ijtc-206	106	44	&	&	CCONJ
ijtc-206	106	45	accounting	accounting	PROPN
ijtc-206	106	46	volume	volume	NOUN
ijtc-206	106	47	2	2	NUM
ijtc-206	106	48	issue	issue	NOUN
ijtc-206	106	49	1	1	NUM
ijtc-206	106	50	,	,	PUNCT
ijtc-206	106	51	january	january	PROPN
ijtc-206	106	52	2021	2021	NUM
ijtc-206	106	53	management	management	NOUN
ijtc-206	106	54	discourse	discourse	NOUN
ijtc-206	106	55	.	.	PUNCT
ijtc-206	107	1	the	the	DET
ijtc-206	107	2	consequences	consequence	NOUN
ijtc-206	107	3	of	of	ADP
ijtc-206	107	4	customer	customer	NOUN
ijtc-206	107	5	satisfaction	satisfaction	NOUN
ijtc-206	107	6	are	be	AUX
ijtc-206	107	7	very	very	ADV
ijtc-206	107	8	crucial	crucial	ADJ
ijtc-206	107	9	for	for	ADP
ijtc-206	107	10	business	business	NOUN
ijtc-206	107	11	,	,	PUNCT
ijtc-206	107	12	government	government	NOUN
ijtc-206	107	13	,	,	PUNCT
ijtc-206	107	14	and	and	CCONJ
ijtc-206	107	15	consumers	consumer	NOUN
ijtc-206	107	16	,	,	PUNCT
ijtc-206	107	17	of	of	ADP
ijtc-206	107	18	course	course	NOUN
ijtc-206	107	19	.	.	PUNCT
ijtc-206	108	1	for	for	ADP
ijtc-206	108	2	business	business	NOUN
ijtc-206	108	3	people	people	NOUN
ijtc-206	108	4	,	,	PUNCT
ijtc-206	108	5	satisfaction	satisfaction	NOUN
ijtc-206	108	6	is	be	AUX
ijtc-206	108	7	seen	see	VERB
ijtc-206	108	8	as	as	ADP
ijtc-206	108	9	a	a	DET
ijtc-206	108	10	dimension	dimension	NOUN
ijtc-206	108	11	of	of	ADP
ijtc-206	108	12	market	market	NOUN
ijtc-206	108	13	performance	performance	NOUN
ijtc-206	108	14	.	.	PUNCT
ijtc-206	109	1	increased	increase	VERB
ijtc-206	109	2	customer	customer	NOUN
ijtc-206	109	3	satisfaction	satisfaction	NOUN
ijtc-206	109	4	has	have	VERB
ijtc-206	109	5	the	the	DET
ijtc-206	109	6	potential	potential	NOUN
ijtc-206	109	7	to	to	PART
ijtc-206	109	8	lead	lead	VERB
ijtc-206	109	9	to	to	ADP
ijtc-206	109	10	long	long	ADJ
ijtc-206	109	11	-	-	PUNCT
ijtc-206	109	12	term	term	NOUN
ijtc-206	109	13	and	and	CCONJ
ijtc-206	109	14	short	short	ADJ
ijtc-206	109	15	-	-	PUNCT
ijtc-206	109	16	term	term	NOUN
ijtc-206	109	17	sales	sale	NOUN
ijtc-206	109	18	growth	growth	NOUN
ijtc-206	109	19	,	,	PUNCT
ijtc-206	109	20	as	as	ADV
ijtc-206	109	21	well	well	ADV
ijtc-206	109	22	as	as	ADP
ijtc-206	109	23	market	market	NOUN
ijtc-206	109	24	share	share	NOUN
ijtc-206	109	25	as	as	ADP
ijtc-206	109	26	a	a	DET
ijtc-206	109	27	result	result	NOUN
ijtc-206	109	28	of	of	ADP
ijtc-206	109	29	repeat	repeat	NOUN
ijtc-206	109	30	purchases	purchase	NOUN
ijtc-206	109	31	(	(	PUNCT
ijtc-206	109	32	hertati	hertati	NOUN
ijtc-206	109	33	,	,	PUNCT
ijtc-206	109	34	2015	2015	NUM
ijtc-206	109	35	:	:	PUNCT
ijtc-206	109	36	syafarudin	syafarudin	VERB
ijtc-206	109	37	,	,	PUNCT
ijtc-206	109	38	2016	2016	NUM
ijtc-206	109	39	)	)	PUNCT
ijtc-206	109	40	kotler	kotler	NOUN
ijtc-206	109	41	and	and	CCONJ
ijtc-206	109	42	keller	keller	PROPN
ijtc-206	109	43	(	(	PUNCT
ijtc-206	109	44	2013	2013	NUM
ijtc-206	109	45	)	)	PUNCT
ijtc-206	109	46	,	,	PUNCT
ijtc-206	109	47	state	state	NOUN
ijtc-206	109	48	that	that	SCONJ
ijtc-206	109	49	customers	customer	NOUN
ijtc-206	109	50	are	be	AUX
ijtc-206	109	51	satisfied	satisfied	ADJ
ijtc-206	109	52	if	if	SCONJ
ijtc-206	109	53	their	their	PRON
ijtc-206	109	54	expectations	expectation	NOUN
ijtc-206	109	55	are	be	AUX
ijtc-206	109	56	met	meet	VERB
ijtc-206	109	57	or	or	CCONJ
ijtc-206	109	58	under	under	ADP
ijtc-206	109	59	what	what	PRON
ijtc-206	109	60	the	the	DET
ijtc-206	109	61	customer	customer	NOUN
ijtc-206	109	62	wants	want	VERB
ijtc-206	109	63	are	be	AUX
ijtc-206	109	64	exceeded	exceed	VERB
ijtc-206	109	65	.	.	PUNCT
ijtc-206	110	1	there	there	PRON
ijtc-206	110	2	are	be	VERB
ijtc-206	110	3	5	5	NUM
ijtc-206	110	4	main	main	ADJ
ijtc-206	110	5	dimensions	dimension	NOUN
ijtc-206	110	6	of	of	ADP
ijtc-206	110	7	customer	customer	NOUN
ijtc-206	110	8	satisfaction	satisfaction	NOUN
ijtc-206	110	9	,	,	PUNCT
ijtc-206	110	10	including	include	VERB
ijtc-206	110	11	:	:	PUNCT
ijtc-206	110	12	1	1	X
ijtc-206	110	13	.	.	X
ijtc-206	110	14	price	price	NOUN
ijtc-206	110	15	for	for	ADP
ijtc-206	110	16	sensitive	sensitive	ADJ
ijtc-206	110	17	customers	customer	NOUN
ijtc-206	110	18	,	,	PUNCT
ijtc-206	110	19	usually	usually	ADV
ijtc-206	110	20	low	low	ADJ
ijtc-206	110	21	prices	price	NOUN
ijtc-206	110	22	are	be	AUX
ijtc-206	110	23	an	an	DET
ijtc-206	110	24	important	important	ADJ
ijtc-206	110	25	source	source	NOUN
ijtc-206	110	26	of	of	ADP
ijtc-206	110	27	satisfaction	satisfaction	NOUN
ijtc-206	110	28	because	because	SCONJ
ijtc-206	110	29	they	they	PRON
ijtc-206	110	30	will	will	AUX
ijtc-206	110	31	get	get	VERB
ijtc-206	110	32	high	high	ADJ
ijtc-206	110	33	value	value	NOUN
ijtc-206	110	34	for	for	ADP
ijtc-206	110	35	money	money	NOUN
ijtc-206	110	36	.	.	PUNCT
ijtc-206	111	1	this	this	DET
ijtc-206	111	2	price	price	NOUN
ijtc-206	111	3	component	component	NOUN
ijtc-206	111	4	is	be	AUX
ijtc-206	111	5	relatively	relatively	ADV
ijtc-206	111	6	insignificant	insignificant	ADJ
ijtc-206	111	7	for	for	ADP
ijtc-206	111	8	those	those	PRON
ijtc-206	111	9	who	who	PRON
ijtc-206	111	10	are	be	AUX
ijtc-206	111	11	not	not	PART
ijtc-206	111	12	priced	price	VERB
ijtc-206	111	13	sensitive	sensitive	ADJ
ijtc-206	111	14	.	.	PUNCT
ijtc-206	112	1	2	2	X
ijtc-206	112	2	.	.	X
ijtc-206	112	3	service	service	NOUN
ijtc-206	112	4	quality	quality	NOUN
ijtc-206	112	5	depends	depend	VERB
ijtc-206	112	6	on	on	ADP
ijtc-206	112	7	three	three	NUM
ijtc-206	112	8	things	thing	NOUN
ijtc-206	112	9	,	,	PUNCT
ijtc-206	112	10	namely	namely	ADV
ijtc-206	112	11	systems	system	NOUN
ijtc-206	112	12	,	,	PUNCT
ijtc-206	112	13	technology	technology	NOUN
ijtc-206	112	14	,	,	PUNCT
ijtc-206	112	15	and	and	CCONJ
ijtc-206	112	16	people	people	NOUN
ijtc-206	112	17	.	.	PUNCT
ijtc-206	113	1	customer	customer	NOUN
ijtc-206	113	2	satisfaction	satisfaction	NOUN
ijtc-206	113	3	with	with	ADP
ijtc-206	113	4	service	service	NOUN
ijtc-206	113	5	quality	quality	NOUN
ijtc-206	113	6	is	be	AUX
ijtc-206	113	7	usually	usually	ADV
ijtc-206	113	8	difficult	difficult	ADJ
ijtc-206	113	9	to	to	PART
ijtc-206	113	10	imitate	imitate	VERB
ijtc-206	113	11	because	because	SCONJ
ijtc-206	113	12	the	the	DET
ijtc-206	113	13	formation	formation	NOUN
ijtc-206	113	14	of	of	ADP
ijtc-206	113	15	attitude	attitude	NOUN
ijtc-206	113	16	and	and	CCONJ
ijtc-206	113	17	behavior	behavior	NOUN
ijtc-206	113	18	that	that	PRON
ijtc-206	113	19	is	be	AUX
ijtc-206	113	20	in	in	ADP
ijtc-206	113	21	line	line	NOUN
ijtc-206	113	22	with	with	ADP
ijtc-206	113	23	the	the	DET
ijtc-206	113	24	company	company	NOUN
ijtc-206	113	25	's	's	PART
ijtc-206	113	26	wishes	wish	NOUN
ijtc-206	113	27	is	be	AUX
ijtc-206	113	28	not	not	PART
ijtc-206	113	29	an	an	DET
ijtc-206	113	30	easy	easy	ADJ
ijtc-206	113	31	job	job	NOUN
ijtc-206	113	32	.	.	PUNCT
ijtc-206	114	1	improvement	improvement	NOUN
ijtc-206	114	2	must	must	AUX
ijtc-206	114	3	be	be	AUX
ijtc-206	114	4	carried	carry	VERB
ijtc-206	114	5	out	out	ADP
ijtc-206	114	6	starting	start	VERB
ijtc-206	114	7	from	from	ADP
ijtc-206	114	8	the	the	DET
ijtc-206	114	9	recruitment	recruitment	NOUN
ijtc-206	114	10	process	process	NOUN
ijtc-206	114	11	,	,	PUNCT
ijtc-206	114	12	training	training	NOUN
ijtc-206	114	13	,	,	PUNCT
ijtc-206	114	14	and	and	CCONJ
ijtc-206	114	15	work	work	NOUN
ijtc-206	114	16	culture	culture	NOUN
ijtc-206	114	17	.	.	PUNCT
ijtc-206	115	1	3	3	X
ijtc-206	115	2	.	.	X
ijtc-206	115	3	product	product	NOUN
ijtc-206	115	4	quality	quality	NOUN
ijtc-206	115	5	customers	customer	NOUN
ijtc-206	115	6	feel	feel	VERB
ijtc-206	115	7	satisfied	satisfied	ADJ
ijtc-206	115	8	after	after	ADP
ijtc-206	115	9	buying	buy	VERB
ijtc-206	115	10	and	and	CCONJ
ijtc-206	115	11	using	use	VERB
ijtc-206	115	12	the	the	DET
ijtc-206	115	13	product	product	NOUN
ijtc-206	115	14	if	if	SCONJ
ijtc-206	115	15	the	the	DET
ijtc-206	115	16	product	product	NOUN
ijtc-206	115	17	quality	quality	NOUN
ijtc-206	115	18	is	be	AUX
ijtc-206	115	19	good	good	ADJ
ijtc-206	115	20	.	.	PUNCT
ijtc-206	116	1	4	4	X
ijtc-206	116	2	.	.	X
ijtc-206	116	3	emotional	emotional	ADJ
ijtc-206	116	4	factor	factor	NOUN
ijtc-206	116	5	(	(	PUNCT
ijtc-206	116	6	emotional	emotional	ADJ
ijtc-206	116	7	factor	factor	NOUN
ijtc-206	116	8	)	)	PUNCT
ijtc-206	116	9	emotional	emotional	ADJ
ijtc-206	116	10	factor	factor	NOUN
ijtc-206	116	11	is	be	AUX
ijtc-206	116	12	shown	show	VERB
ijtc-206	116	13	by	by	ADP
ijtc-206	116	14	consumers	consumer	NOUN
ijtc-206	116	15	for	for	ADP
ijtc-206	116	16	the	the	DET
ijtc-206	116	17	satisfaction	satisfaction	NOUN
ijtc-206	116	18	they	they	PRON
ijtc-206	116	19	get	get	VERB
ijtc-206	116	20	in	in	ADP
ijtc-206	116	21	using	use	VERB
ijtc-206	116	22	a	a	DET
ijtc-206	116	23	product	product	NOUN
ijtc-206	116	24	/	/	SYM
ijtc-206	116	25	service	service	NOUN
ijtc-206	116	26	that	that	PRON
ijtc-206	116	27	creates	create	VERB
ijtc-206	116	28	a	a	DET
ijtc-206	116	29	sense	sense	NOUN
ijtc-206	116	30	of	of	ADP
ijtc-206	116	31	pride	pride	NOUN
ijtc-206	116	32	and	and	CCONJ
ijtc-206	116	33	selfconfidence	selfconfidence	NOUN
ijtc-206	116	34	.	.	PUNCT
ijtc-206	117	1	5	5	X
ijtc-206	117	2	.	.	X
ijtc-206	117	3	efficiency	efficiency	NOUN
ijtc-206	117	4	(	(	PUNCT
ijtc-206	117	5	ease	ease	NOUN
ijtc-206	117	6	)	)	PUNCT
ijtc-206	117	7	ease	ease	NOUN
ijtc-206	117	8	of	of	ADP
ijtc-206	117	9	obtaining	obtain	VERB
ijtc-206	117	10	these	these	DET
ijtc-206	117	11	products	product	NOUN
ijtc-206	117	12	or	or	CCONJ
ijtc-206	117	13	services	service	NOUN
ijtc-206	117	14	and	and	CCONJ
ijtc-206	117	15	ease	ease	NOUN
ijtc-206	117	16	of	of	ADP
ijtc-206	117	17	payment	payment	NOUN
ijtc-206	117	18	can	can	AUX
ijtc-206	117	19	make	make	VERB
ijtc-206	117	20	customers	customer	NOUN
ijtc-206	117	21	more	more	ADV
ijtc-206	117	22	satisfied	satisfied	ADJ
ijtc-206	117	23	if	if	SCONJ
ijtc-206	117	24	it	it	PRON
ijtc-206	117	25	is	be	AUX
ijtc-206	117	26	relatively	relatively	ADV
ijtc-206	117	27	easy	easy	ADJ
ijtc-206	117	28	,	,	PUNCT
ijtc-206	117	29	comfortable	comfortable	ADJ
ijtc-206	117	30	,	,	PUNCT
ijtc-206	117	31	and	and	CCONJ
ijtc-206	117	32	efficient	efficient	ADJ
ijtc-206	117	33	to	to	PART
ijtc-206	117	34	get	get	VERB
ijtc-206	117	35	a	a	DET
ijtc-206	117	36	product	product	NOUN
ijtc-206	117	37	or	or	CCONJ
ijtc-206	117	38	service	service	NOUN
ijtc-206	117	39	.	.	PUNCT
ijtc-206	118	1	methods	method	NOUN
ijtc-206	118	2	this	this	DET
ijtc-206	118	3	type	type	NOUN
ijtc-206	118	4	of	of	ADP
ijtc-206	118	5	research	research	NOUN
ijtc-206	118	6	is	be	AUX
ijtc-206	118	7	a	a	DET
ijtc-206	118	8	type	type	NOUN
ijtc-206	118	9	of	of	ADP
ijtc-206	118	10	quantitative	quantitative	ADJ
ijtc-206	118	11	descriptive	descriptive	ADJ
ijtc-206	118	12	research	research	NOUN
ijtc-206	118	13	.	.	PUNCT
ijtc-206	119	1	this	this	DET
ijtc-206	119	2	study	study	NOUN
ijtc-206	119	3	used	use	VERB
ijtc-206	119	4	a	a	DET
ijtc-206	119	5	questionnaire	questionnaire	NOUN
ijtc-206	119	6	with	with	ADP
ijtc-206	119	7	a	a	DET
ijtc-206	119	8	numerical	numerical	ADJ
ijtc-206	119	9	scale	scale	NOUN
ijtc-206	119	10	and	and	CCONJ
ijtc-206	119	11	an	an	DET
ijtc-206	119	12	ordinal	ordinal	ADJ
ijtc-206	119	13	scale	scale	NOUN
ijtc-206	119	14	with	with	ADP
ijtc-206	119	15	a	a	DET
ijtc-206	119	16	likert	likert	ADJ
ijtc-206	119	17	scale	scale	NOUN
ijtc-206	119	18	1	1	NUM
ijtc-206	119	19	-	-	SYM
ijtc-206	119	20	5	5	NUM
ijtc-206	119	21	.	.	PUNCT
ijtc-206	120	1	the	the	DET
ijtc-206	120	2	sample	sample	NOUN
ijtc-206	120	3	consists	consist	VERB
ijtc-206	120	4	of	of	ADP
ijtc-206	120	5	many	many	ADJ
ijtc-206	120	6	members	member	NOUN
ijtc-206	120	7	selected	select	VERB
ijtc-206	120	8	from	from	ADP
ijtc-206	120	9	the	the	DET
ijtc-206	120	10	population	population	NOUN
ijtc-206	120	11	,	,	PUNCT
ijtc-206	120	12	namely	namely	ADV
ijtc-206	120	13	1000	1000	NUM
ijtc-206	120	14	(	(	PUNCT
ijtc-206	120	15	one	one	NUM
ijtc-206	120	16	thousand	thousand	NUM
ijtc-206	120	17	)	)	PUNCT
ijtc-206	120	18	people	people	NOUN
ijtc-206	120	19	,	,	PUNCT
ijtc-206	120	20	wherein	wherein	SCONJ
ijtc-206	120	21	this	this	DET
ijtc-206	120	22	research	research	NOUN
ijtc-206	120	23	,	,	PUNCT
ijtc-206	120	24	100	100	NUM
ijtc-206	120	25	(	(	PUNCT
ijtc-206	120	26	one	one	NUM
ijtc-206	120	27	hundred	hundred	NUM
ijtc-206	120	28	)	)	PUNCT
ijtc-206	120	29	bank	bank	NOUN
ijtc-206	120	30	customers	customer	NOUN
ijtc-206	120	31	will	will	AUX
ijtc-206	120	32	be	be	AUX
ijtc-206	120	33	sampled	sample	VERB
ijtc-206	120	34	as	as	ADP
ijtc-206	120	35	samples	sample	NOUN
ijtc-206	120	36	.	.	PUNCT
ijtc-206	121	1	this	this	DET
ijtc-206	121	2	research	research	NOUN
ijtc-206	121	3	uses	use	VERB
ijtc-206	121	4	the	the	DET
ijtc-206	121	5	slovin	slovin	NOUN
ijtc-206	121	6	formula	formula	NOUN
ijtc-206	121	7	so	so	SCONJ
ijtc-206	121	8	that	that	SCONJ
ijtc-206	121	9	the	the	DET
ijtc-206	121	10	sample	sample	NOUN
ijtc-206	121	11	range	range	NOUN
ijtc-206	121	12	that	that	PRON
ijtc-206	121	13	can	can	AUX
ijtc-206	121	14	be	be	AUX
ijtc-206	121	15	taken	take	VERB
ijtc-206	121	16	from	from	ADP
ijtc-206	121	17	the	the	DET
ijtc-206	121	18	solvin	solvin	NOUN
ijtc-206	121	19	technique	technique	NOUN
ijtc-206	121	20	is	be	AUX
ijtc-206	121	21	between	between	ADP
ijtc-206	121	22	10	10	NUM
ijtc-206	121	23	%	%	NOUN
ijtc-206	121	24	of	of	ADP
ijtc-206	121	25	the	the	DET
ijtc-206	121	26	study	study	NOUN
ijtc-206	121	27	population	population	NOUN
ijtc-206	121	28	.	.	PUNCT
ijtc-206	122	1	the	the	DET
ijtc-206	122	2	purpose	purpose	NOUN
ijtc-206	122	3	of	of	ADP
ijtc-206	122	4	this	this	DET
ijtc-206	122	5	research	research	NOUN
ijtc-206	122	6	is	be	AUX
ijtc-206	122	7	to	to	PART
ijtc-206	122	8	examine	examine	VERB
ijtc-206	122	9	data	datum	NOUN
ijtc-206	122	10	to	to	PART
ijtc-206	122	11	convey	convey	VERB
ijtc-206	122	12	and	and	CCONJ
ijtc-206	122	13	limit	limit	VERB
ijtc-206	122	14	findings	finding	NOUN
ijtc-206	122	15	to	to	PART
ijtc-206	122	16	become	become	VERB
ijtc-206	122	17	organized	organize	VERB
ijtc-206	122	18	,	,	PUNCT
ijtc-206	122	19	structured	structured	ADJ
ijtc-206	122	20	,	,	PUNCT
ijtc-206	122	21	and	and	CCONJ
ijtc-206	122	22	meaningful	meaningful	ADJ
ijtc-206	122	23	data	datum	NOUN
ijtc-206	122	24	.	.	PUNCT
ijtc-206	123	1	the	the	DET
ijtc-206	123	2	data	datum	NOUN
ijtc-206	123	3	carried	carry	VERB
ijtc-206	123	4	out	out	ADP
ijtc-206	123	5	is	be	AUX
ijtc-206	123	6	a	a	DET
ijtc-206	123	7	quantitative	quantitative	ADJ
ijtc-206	123	8	analysis	analysis	NOUN
ijtc-206	123	9	expressed	express	VERB
ijtc-206	123	10	by	by	ADP
ijtc-206	123	11	numbers	number	NOUN
ijtc-206	123	12	and	and	CCONJ
ijtc-206	123	13	the	the	DET
ijtc-206	123	14	calculation	calculation	NOUN
ijtc-206	123	15	uses	use	VERB
ijtc-206	123	16	descriptive	descriptive	ADJ
ijtc-206	123	17	methods	method	NOUN
ijtc-206	123	18	and	and	CCONJ
ijtc-206	123	19	partial	partial	ADJ
ijtc-206	123	20	least	least	ADJ
ijtc-206	123	21	square	square	ADJ
ijtc-206	123	22	(	(	PUNCT
ijtc-206	123	23	pls	pls	INTJ
ijtc-206	123	24	)	)	PUNCT
ijtc-206	123	25	which	which	PRON
ijtc-206	123	26	is	be	AUX
ijtc-206	123	27	assisted	assist	VERB
ijtc-206	123	28	by	by	ADP
ijtc-206	123	29	using	use	VERB
ijtc-206	123	30	the	the	DET
ijtc-206	123	31	smart	smart	ADJ
ijtc-206	123	32	-	-	PUNCT
ijtc-206	123	33	pls	pls	NOUN
ijtc-206	123	34	version	version	NOUN
ijtc-206	123	35	3.0	3.0	NUM
ijtc-206	123	36	application	application	NOUN
ijtc-206	123	37	program	program	NOUN
ijtc-206	123	38	.	.	PUNCT
ijtc-206	124	1	image	image	NOUN
ijtc-206	124	2	:	:	PUNCT
ijtc-206	124	3	research	research	NOUN
ijtc-206	124	4	framework	framework	NOUN
ijtc-206	124	5	,	,	PUNCT
ijtc-206	124	6	2020	2020	NUM
ijtc-206	124	7	ghozali	ghozali	PROPN
ijtc-206	124	8	(	(	PUNCT
ijtc-206	124	9	2013	2013	NUM
ijtc-206	124	10	)	)	PUNCT
ijtc-206	124	11	"	"	PUNCT
ijtc-206	124	12	descriptive	descriptive	ADJ
ijtc-206	124	13	statistics	statistic	NOUN
ijtc-206	124	14	are	be	AUX
ijtc-206	124	15	performed	perform	VERB
ijtc-206	124	16	to	to	PART
ijtc-206	124	17	provide	provide	VERB
ijtc-206	124	18	an	an	DET
ijtc-206	124	19	overview	overview	NOUN
ijtc-206	124	20	or	or	CCONJ
ijtc-206	124	21	description	description	NOUN
ijtc-206	124	22	of	of	ADP
ijtc-206	124	23	data	datum	NOUN
ijtc-206	124	24	seen	see	VERB
ijtc-206	124	25	from	from	ADP
ijtc-206	124	26	the	the	DET
ijtc-206	124	27	mean	mean	ADJ
ijtc-206	124	28	,	,	PUNCT
ijtc-206	124	29	standard	standard	ADJ
ijtc-206	124	30	deviation	deviation	NOUN
ijtc-206	124	31	,	,	PUNCT
ijtc-206	124	32	variance	variance	NOUN
ijtc-206	124	33	,	,	PUNCT
ijtc-206	124	34	maximum	maximum	ADJ
ijtc-206	124	35	,	,	PUNCT
ijtc-206	124	36	minimum	minimum	ADJ
ijtc-206	124	37	,	,	PUNCT
ijtc-206	124	38	sum	sum	NOUN
ijtc-206	124	39	,	,	PUNCT
ijtc-206	124	40	range	range	NOUN
ijtc-206	124	41	,	,	PUNCT
ijtc-206	124	42	service	service	NOUN
ijtc-206	124	43	quality	quality	NOUN
ijtc-206	124	44	marketing	marketing	NOUN
ijtc-206	124	45	mix	mix	NOUN
ijtc-206	124	46	,	,	PUNCT
ijtc-206	124	47	customer	customer	NOUN
ijtc-206	124	48	satisfaction	satisfaction	VERB
ijtc-206	124	49	the	the	DET
ijtc-206	124	50	influence	influence	NOUN
ijtc-206	124	51	of	of	ADP
ijtc-206	124	52	service	service	NOUN
ijtc-206	124	53	quality	quality	NOUN
ijtc-206	124	54	,	,	PUNCT
ijtc-206	124	55	marketing	marketing	NOUN
ijtc-206	124	56	mix	mix	NOUN
ijtc-206	124	57	,	,	PUNCT
ijtc-206	124	58	on	on	ADP
ijtc-206	124	59	bank	bank	NOUN
ijtc-206	124	60	customer	customer	NOUN
ijtc-206	124	61	satisfaction	satisfaction	NOUN
ijtc-206	124	62	in	in	ADP
ijtc-206	124	63	the	the	DET
ijtc-206	124	64	era	era	NOUN
ijtc-206	124	65	covid-19	covid-19	PROPN
ijtc-206	124	66	rumiyati	rumiyati	PROPN
ijtc-206	124	67	,	,	PUNCT
ijtc-206	124	68	syafarudin	syafarudin	VERB
ijtc-206	124	69	89	89	NUM
ijtc-206	124	70	|	|	ADV
ijtc-206	124	71	ilomata	ilomata	PROPN
ijtc-206	124	72	international	international	ADJ
ijtc-206	124	73	journal	journal	NOUN
ijtc-206	124	74	of	of	ADP
ijtc-206	124	75	tax	tax	PROPN
ijtc-206	124	76	&	&	CCONJ
ijtc-206	124	77	accounting	accounting	PROPN
ijtc-206	124	78	volume	volume	NOUN
ijtc-206	124	79	2	2	NUM
ijtc-206	124	80	issue	issue	NOUN
ijtc-206	124	81	1	1	NUM
ijtc-206	124	82	,	,	PUNCT
ijtc-206	124	83	january	january	NOUN
ijtc-206	124	84	2021	2021	NUM
ijtc-206	124	85	kurtosis	kurtosis	NOUN
ijtc-206	124	86	and	and	CCONJ
ijtc-206	124	87	skewness	skewness	NOUN
ijtc-206	124	88	value	value	NOUN
ijtc-206	124	89	(	(	PUNCT
ijtc-206	124	90	distribution	distribution	NOUN
ijtc-206	124	91	slope	slope	NOUN
ijtc-206	124	92	)	)	PUNCT
ijtc-206	124	93	"	"	PUNCT
ijtc-206	124	94	.	.	PUNCT
ijtc-206	125	1	according	accord	VERB
ijtc-206	125	2	to	to	ADP
ijtc-206	125	3	sugiyono	sugiyono	PROPN
ijtc-206	125	4	(	(	PUNCT
ijtc-206	125	5	2012	2012	NUM
ijtc-206	125	6	)	)	PUNCT
ijtc-206	125	7	"	"	PUNCT
ijtc-206	125	8	descriptive	descriptive	ADJ
ijtc-206	125	9	statistics	statistic	NOUN
ijtc-206	125	10	are	be	AUX
ijtc-206	125	11	statistics	statistic	NOUN
ijtc-206	125	12	that	that	PRON
ijtc-206	125	13	are	be	AUX
ijtc-206	125	14	used	use	VERB
ijtc-206	125	15	to	to	PART
ijtc-206	125	16	analyze	analyze	VERB
ijtc-206	125	17	data	datum	NOUN
ijtc-206	125	18	that	that	PRON
ijtc-206	125	19	has	have	AUX
ijtc-206	125	20	been	be	AUX
ijtc-206	125	21	collected	collect	VERB
ijtc-206	125	22	as	as	ADP
ijtc-206	125	23	is	be	AUX
ijtc-206	125	24	without	without	ADP
ijtc-206	125	25	intending	intend	VERB
ijtc-206	125	26	to	to	PART
ijtc-206	125	27	make	make	VERB
ijtc-206	125	28	general	general	ADJ
ijtc-206	125	29	conclusions	conclusion	NOUN
ijtc-206	125	30	or	or	CCONJ
ijtc-206	125	31	generalizations	generalization	NOUN
ijtc-206	125	32	.	.	PUNCT
ijtc-206	126	1	partial	partial	ADJ
ijtc-206	126	2	least	least	ADJ
ijtc-206	126	3	square	square	ADJ
ijtc-206	126	4	(	(	PUNCT
ijtc-206	126	5	pls	pls	INTJ
ijtc-206	126	6	)	)	PUNCT
ijtc-206	126	7	as	as	ADP
ijtc-206	126	8	a	a	DET
ijtc-206	126	9	prediction	prediction	NOUN
ijtc-206	126	10	model	model	NOUN
ijtc-206	126	11	does	do	AUX
ijtc-206	126	12	not	not	PART
ijtc-206	126	13	assume	assume	VERB
ijtc-206	126	14	a	a	DET
ijtc-206	126	15	certain	certain	ADJ
ijtc-206	126	16	distribution	distribution	NOUN
ijtc-206	126	17	to	to	PART
ijtc-206	126	18	estimate	estimate	VERB
ijtc-206	126	19	parameters	parameter	NOUN
ijtc-206	126	20	and	and	CCONJ
ijtc-206	126	21	predict	predict	VERB
ijtc-206	126	22	the	the	DET
ijtc-206	126	23	causality	causality	NOUN
ijtc-206	126	24	relationship	relationship	NOUN
ijtc-206	126	25	.	.	PUNCT
ijtc-206	127	1	therefore	therefore	ADV
ijtc-206	127	2	,	,	PUNCT
ijtc-206	127	3	parametric	parametric	ADJ
ijtc-206	127	4	techniques	technique	NOUN
ijtc-206	127	5	for	for	ADP
ijtc-206	127	6	testing	test	VERB
ijtc-206	127	7	the	the	DET
ijtc-206	127	8	significance	significance	NOUN
ijtc-206	127	9	of	of	ADP
ijtc-206	127	10	parameters	parameter	NOUN
ijtc-206	127	11	are	be	AUX
ijtc-206	127	12	not	not	PART
ijtc-206	127	13	required	require	VERB
ijtc-206	127	14	and	and	CCONJ
ijtc-206	127	15	the	the	DET
ijtc-206	127	16	evaluation	evaluation	NOUN
ijtc-206	127	17	model	model	NOUN
ijtc-206	127	18	for	for	ADP
ijtc-206	127	19	prediction	prediction	NOUN
ijtc-206	127	20	is	be	AUX
ijtc-206	127	21	non	non	ADJ
ijtc-206	127	22	-	-	ADJ
ijtc-206	127	23	parametric	parametric	ADJ
ijtc-206	127	24	.	.	PUNCT
ijtc-206	128	1	pls	pls	PROPN
ijtc-206	128	2	model	model	PROPN
ijtc-206	128	3	evaluation	evaluation	NOUN
ijtc-206	128	4	is	be	AUX
ijtc-206	128	5	done	do	VERB
ijtc-206	128	6	by	by	ADP
ijtc-206	128	7	evaluating	evaluate	VERB
ijtc-206	128	8	the	the	DET
ijtc-206	128	9	outer	outer	ADJ
ijtc-206	128	10	model	model	NOUN
ijtc-206	128	11	and	and	CCONJ
ijtc-206	128	12	inner	inner	ADJ
ijtc-206	128	13	model	model	NOUN
ijtc-206	128	14	.	.	PUNCT
ijtc-206	129	1	the	the	DET
ijtc-206	129	2	outer	outer	ADJ
ijtc-206	129	3	model	model	NOUN
ijtc-206	129	4	is	be	AUX
ijtc-206	129	5	a	a	DET
ijtc-206	129	6	measurement	measurement	NOUN
ijtc-206	129	7	model	model	NOUN
ijtc-206	129	8	to	to	PART
ijtc-206	129	9	assess	assess	VERB
ijtc-206	129	10	the	the	DET
ijtc-206	129	11	validity	validity	NOUN
ijtc-206	129	12	and	and	CCONJ
ijtc-206	129	13	reliability	reliability	NOUN
ijtc-206	129	14	of	of	ADP
ijtc-206	129	15	the	the	DET
ijtc-206	129	16	model	model	NOUN
ijtc-206	129	17	.	.	PUNCT
ijtc-206	130	1	through	through	ADP
ijtc-206	130	2	the	the	DET
ijtc-206	130	3	algorithm	algorithm	NOUN
ijtc-206	130	4	iteration	iteration	NOUN
ijtc-206	130	5	process	process	NOUN
ijtc-206	130	6	,	,	PUNCT
ijtc-206	130	7	the	the	DET
ijtc-206	130	8	measurement	measurement	NOUN
ijtc-206	130	9	model	model	NOUN
ijtc-206	130	10	parameters	parameter	NOUN
ijtc-206	130	11	(	(	PUNCT
ijtc-206	130	12	convergent	convergent	NOUN
ijtc-206	130	13	validity	validity	NOUN
ijtc-206	130	14	,	,	PUNCT
ijtc-206	130	15	discriminant	discriminant	ADJ
ijtc-206	130	16	validity	validity	NOUN
ijtc-206	130	17	,	,	PUNCT
ijtc-206	130	18	composite	composite	ADJ
ijtc-206	130	19	reliability	reliability	NOUN
ijtc-206	130	20	,	,	PUNCT
ijtc-206	130	21	and	and	CCONJ
ijtc-206	130	22	cronbach	cronbach	NOUN
ijtc-206	130	23	's	's	PART
ijtc-206	130	24	alpha	alpha	NOUN
ijtc-206	130	25	)	)	PUNCT
ijtc-206	130	26	were	be	AUX
ijtc-206	130	27	obtained	obtain	VERB
ijtc-206	130	28	,	,	PUNCT
ijtc-206	130	29	including	include	VERB
ijtc-206	130	30	the	the	DET
ijtc-206	130	31	r2	r2	NOUN
ijtc-206	130	32	value	value	NOUN
ijtc-206	130	33	as	as	ADP
ijtc-206	130	34	a	a	DET
ijtc-206	130	35	parameter	parameter	NOUN
ijtc-206	130	36	of	of	ADP
ijtc-206	130	37	the	the	DET
ijtc-206	130	38	prediction	prediction	NOUN
ijtc-206	130	39	model	model	NOUN
ijtc-206	130	40	accuracy	accuracy	NOUN
ijtc-206	130	41	.	.	PUNCT
ijtc-206	131	1	meanwhile	meanwhile	ADV
ijtc-206	131	2	,	,	PUNCT
ijtc-206	131	3	the	the	DET
ijtc-206	131	4	inner	inner	ADJ
ijtc-206	131	5	model	model	NOUN
ijtc-206	131	6	is	be	AUX
ijtc-206	131	7	a	a	DET
ijtc-206	131	8	structural	structural	ADJ
ijtc-206	131	9	model	model	NOUN
ijtc-206	131	10	to	to	PART
ijtc-206	131	11	predict	predict	VERB
ijtc-206	131	12	the	the	DET
ijtc-206	131	13	causality	causality	NOUN
ijtc-206	131	14	relationship	relationship	NOUN
ijtc-206	131	15	between	between	ADP
ijtc-206	131	16	latent	latent	NOUN
ijtc-206	131	17	variables	variable	NOUN
ijtc-206	131	18	.	.	PUNCT
ijtc-206	132	1	through	through	ADP
ijtc-206	132	2	the	the	DET
ijtc-206	132	3	bootstrapping	bootstrappe	VERB
ijtc-206	132	4	process	process	NOUN
ijtc-206	132	5	,	,	PUNCT
ijtc-206	132	6	the	the	DET
ijtc-206	132	7	t	t	NOUN
ijtc-206	132	8	-	-	PUNCT
ijtc-206	132	9	statistical	statistical	ADJ
ijtc-206	132	10	test	test	NOUN
ijtc-206	132	11	parameters	parameter	NOUN
ijtc-206	132	12	were	be	AUX
ijtc-206	132	13	obtained	obtain	VERB
ijtc-206	132	14	to	to	PART
ijtc-206	132	15	predict	predict	VERB
ijtc-206	132	16	the	the	DET
ijtc-206	132	17	quality	quality	NOUN
ijtc-206	132	18	relationship	relationship	NOUN
ijtc-206	132	19	.	.	PUNCT
ijtc-206	133	1	results	result	NOUN
ijtc-206	133	2	and	and	CCONJ
ijtc-206	133	3	discussion	discussion	NOUN
ijtc-206	133	4	an	an	DET
ijtc-206	133	5	indicator	indicator	NOUN
ijtc-206	133	6	is	be	AUX
ijtc-206	133	7	said	say	VERB
ijtc-206	133	8	to	to	PART
ijtc-206	133	9	have	have	VERB
ijtc-206	133	10	good	good	ADJ
ijtc-206	133	11	validity	validity	NOUN
ijtc-206	133	12	if	if	SCONJ
ijtc-206	133	13	it	it	PRON
ijtc-206	133	14	has	have	VERB
ijtc-206	133	15	a	a	DET
ijtc-206	133	16	loading	loading	NOUN
ijtc-206	133	17	factor	factor	NOUN
ijtc-206	133	18	value	value	NOUN
ijtc-206	133	19	greater	great	ADJ
ijtc-206	133	20	than	than	ADP
ijtc-206	133	21	0.70	0.70	NUM
ijtc-206	133	22	.	.	PUNCT
ijtc-206	134	1	while	while	SCONJ
ijtc-206	134	2	the	the	DET
ijtc-206	134	3	loading	loading	NOUN
ijtc-206	134	4	factor	factor	NOUN
ijtc-206	134	5	of	of	ADP
ijtc-206	134	6	0.50	0.50	NUM
ijtc-206	134	7	to	to	ADP
ijtc-206	134	8	0.60	0.60	NUM
ijtc-206	134	9	can	can	AUX
ijtc-206	134	10	still	still	ADV
ijtc-206	134	11	be	be	AUX
ijtc-206	134	12	maintained	maintain	VERB
ijtc-206	134	13	for	for	ADP
ijtc-206	134	14	models	model	NOUN
ijtc-206	134	15	that	that	PRON
ijtc-206	134	16	are	be	AUX
ijtc-206	134	17	still	still	ADV
ijtc-206	134	18	in	in	ADP
ijtc-206	134	19	the	the	DET
ijtc-206	134	20	development	development	NOUN
ijtc-206	134	21	stage	stage	NOUN
ijtc-206	134	22	.	.	PUNCT
ijtc-206	135	1	table	table	NOUN
ijtc-206	135	2	1	1	NUM
ijtc-206	135	3	.	.	PUNCT
ijtc-206	136	1	the	the	DET
ijtc-206	136	2	outer	outer	ADJ
ijtc-206	136	3	model	model	NOUN
ijtc-206	136	4	evaluation	evaluation	NOUN
ijtc-206	136	5	loading	loading	NOUN
ijtc-206	136	6	factor	factor	NOUN
ijtc-206	136	7	values	value	NOUN
ijtc-206	136	8	diagram	diagram	PROPN
ijtc-206	136	9	indicator	indicator	NOUN
ijtc-206	136	10	quality	quality	NOUN
ijtc-206	136	11	of	of	ADP
ijtc-206	136	12	service	service	NOUN
ijtc-206	136	13	(	(	PUNCT
ijtc-206	136	14	x1	x1	NOUN
ijtc-206	136	15	)	)	PUNCT
ijtc-206	136	16	marketing	marketing	NOUN
ijtc-206	136	17	mix	mix	NOUN
ijtc-206	136	18	(	(	PUNCT
ijtc-206	136	19	x2	x2	NOUN
ijtc-206	136	20	)	)	PUNCT
ijtc-206	136	21	customer	customer	NOUN
ijtc-206	136	22	satisfaction	satisfaction	NOUN
ijtc-206	136	23	(	(	PUNCT
ijtc-206	136	24	y	y	NOUN
ijtc-206	136	25	)	)	PUNCT
ijtc-206	137	1	x1	x1	PROPN
ijtc-206	137	2	0,803	0,803	NUM
ijtc-206	137	3	0,807	0,807	NUM
ijtc-206	137	4	0,827	0,827	NUM
ijtc-206	138	1	x2	x2	ADV
ijtc-206	138	2	0,803	0,803	NUM
ijtc-206	138	3	0,807	0,807	NUM
ijtc-206	138	4	0,827	0,827	NUM
ijtc-206	138	5	x3	x3	ADJ
ijtc-206	138	6	0,803	0,803	NUM
ijtc-206	138	7	0,807	0,807	NUM
ijtc-206	138	8	0,827	0,827	NUM
ijtc-206	139	1	x4	x4	ADV
ijtc-206	139	2	0,803	0,803	NUM
ijtc-206	139	3	0,807	0,807	NUM
ijtc-206	139	4	0,827	0,827	NUM
ijtc-206	139	5	x5	x5	NOUN
ijtc-206	139	6	0,803	0,803	NUM
ijtc-206	139	7	0,807	0,807	NUM
ijtc-206	139	8	0,827	0,827	NUM
ijtc-206	139	9	x6	x6	NUM
ijtc-206	139	10	0,803	0,803	NUM
ijtc-206	139	11	0,807	0,807	NUM
ijtc-206	139	12	0,827	0,827	NUM
ijtc-206	139	13	x7	x7	NOUN
ijtc-206	139	14	0,803	0,803	NUM
ijtc-206	139	15	0,807	0,807	NUM
ijtc-206	139	16	0,827	0,827	NUM
ijtc-206	139	17	x8	x8	NOUN
ijtc-206	139	18	0,803	0,803	NUM
ijtc-206	139	19	0,807	0,807	NUM
ijtc-206	139	20	0,827	0,827	NUM
ijtc-206	139	21	x9	x9	NOUN
ijtc-206	139	22	0,803	0,803	NUM
ijtc-206	139	23	0,807	0,807	NUM
ijtc-206	139	24	0,827	0,827	NUM
ijtc-206	139	25	x10	x10	ADP
ijtc-206	139	26	0,803	0,803	NUM
ijtc-206	139	27	0,807	0,807	NUM
ijtc-206	139	28	0,827	0,827	NUM
ijtc-206	139	29	x11	x11	NOUN
ijtc-206	139	30	0,807	0,807	NUM
ijtc-206	139	31	x12	x12	NUM
ijtc-206	139	32	0,807	0,807	NUM
ijtc-206	139	33	source	source	NOUN
ijtc-206	139	34	:	:	PUNCT
ijtc-206	139	35	data	datum	NOUN
ijtc-206	139	36	processed	process	VERB
ijtc-206	139	37	results	result	NOUN
ijtc-206	139	38	based	base	VERB
ijtc-206	139	39	on	on	ADP
ijtc-206	139	40	the	the	DET
ijtc-206	139	41	picture	picture	NOUN
ijtc-206	139	42	above	above	ADV
ijtc-206	139	43	,	,	PUNCT
ijtc-206	139	44	it	it	PRON
ijtc-206	139	45	appears	appear	VERB
ijtc-206	139	46	that	that	SCONJ
ijtc-206	139	47	all	all	DET
ijtc-206	139	48	loading	loading	NOUN
ijtc-206	139	49	factors	factor	NOUN
ijtc-206	139	50	are	be	AUX
ijtc-206	139	51	above	above	ADP
ijtc-206	139	52	0.50	0.50	NUM
ijtc-206	139	53	.	.	PUNCT
ijtc-206	140	1	thus	thus	ADV
ijtc-206	140	2	it	it	PRON
ijtc-206	140	3	can	can	AUX
ijtc-206	140	4	be	be	AUX
ijtc-206	140	5	concluded	conclude	VERB
ijtc-206	140	6	that	that	SCONJ
ijtc-206	140	7	the	the	DET
ijtc-206	140	8	construct	construct	NOUN
ijtc-206	140	9	has	have	VERB
ijtc-206	140	10	good	good	ADJ
ijtc-206	140	11	convergent	convergent	NOUN
ijtc-206	140	12	validity	validity	NOUN
ijtc-206	140	13	.	.	PUNCT
ijtc-206	141	1	the	the	DET
ijtc-206	141	2	value	value	NOUN
ijtc-206	141	3	of	of	ADP
ijtc-206	141	4	cross	cross	ADJ
ijtc-206	141	5	-	-	NOUN
ijtc-206	141	6	loadings	loading	NOUN
ijtc-206	141	7	presented	present	VERB
ijtc-206	141	8	in	in	ADP
ijtc-206	141	9	the	the	DET
ijtc-206	141	10	table	table	NOUN
ijtc-206	141	11	above	above	ADV
ijtc-206	141	12	also	also	ADV
ijtc-206	141	13	shows	show	VERB
ijtc-206	141	14	good	good	ADJ
ijtc-206	141	15	discriminant	discriminant	ADJ
ijtc-206	141	16	validity	validity	NOUN
ijtc-206	141	17	,	,	PUNCT
ijtc-206	141	18	where	where	SCONJ
ijtc-206	141	19	the	the	DET
ijtc-206	141	20	correlation	correlation	NOUN
ijtc-206	141	21	value	value	NOUN
ijtc-206	141	22	of	of	ADP
ijtc-206	141	23	the	the	DET
ijtc-206	141	24	indicator	indicator	NOUN
ijtc-206	141	25	with	with	ADP
ijtc-206	141	26	its	its	PRON
ijtc-206	141	27	construct	construct	NOUN
ijtc-206	141	28	is	be	AUX
ijtc-206	141	29	higher	high	ADJ
ijtc-206	141	30	than	than	ADP
ijtc-206	141	31	the	the	DET
ijtc-206	141	32	correlation	correlation	NOUN
ijtc-206	141	33	value	value	NOUN
ijtc-206	141	34	of	of	ADP
ijtc-206	141	35	the	the	DET
ijtc-206	141	36	indicator	indicator	NOUN
ijtc-206	141	37	with	with	ADP
ijtc-206	141	38	other	other	ADJ
ijtc-206	141	39	constructs	construct	NOUN
ijtc-206	141	40	.	.	PUNCT
ijtc-206	142	1	the	the	DET
ijtc-206	142	2	next	next	ADJ
ijtc-206	142	3	stage	stage	NOUN
ijtc-206	142	4	assesses	assess	VERB
ijtc-206	142	5	cronbach	cronbach	VERB
ijtc-206	142	6	's	's	PART
ijtc-206	142	7	alpha	alpha	NOUN
ijtc-206	142	8	,	,	PUNCT
ijtc-206	142	9	composite	composite	ADJ
ijtc-206	142	10	reliability	reliability	NOUN
ijtc-206	142	11	,	,	PUNCT
ijtc-206	142	12	and	and	CCONJ
ijtc-206	142	13	average	average	ADJ
ijtc-206	142	14	variance	variance	NOUN
ijtc-206	142	15	extracted	extract	VERB
ijtc-206	142	16	(	(	PUNCT
ijtc-206	142	17	ave	ave	NOUN
ijtc-206	142	18	)	)	PUNCT
ijtc-206	142	19	criteria	criterion	NOUN
ijtc-206	142	20	.	.	PUNCT
ijtc-206	143	1	each	each	DET
ijtc-206	143	2	construct	construct	NOUN
ijtc-206	143	3	is	be	AUX
ijtc-206	143	4	said	say	VERB
ijtc-206	143	5	to	to	PART
ijtc-206	143	6	be	be	AUX
ijtc-206	143	7	reliable	reliable	ADJ
ijtc-206	143	8	if	if	SCONJ
ijtc-206	143	9	it	it	PRON
ijtc-206	143	10	has	have	AUX
ijtc-206	143	11	cronbach	cronbach	VERB
ijtc-206	143	12	's	's	PART
ijtc-206	143	13	alpha	alpha	NOUN
ijtc-206	143	14	and	and	CCONJ
ijtc-206	143	15	composite	composite	ADJ
ijtc-206	143	16	reliability	reliability	NOUN
ijtc-206	143	17	that	that	PRON
ijtc-206	143	18	is	be	AUX
ijtc-206	143	19	greater	great	ADJ
ijtc-206	143	20	than	than	ADP
ijtc-206	143	21	0.70	0.70	NUM
ijtc-206	143	22	,	,	PUNCT
ijtc-206	143	23	while	while	SCONJ
ijtc-206	143	24	the	the	DET
ijtc-206	143	25	ave	ave	NOUN
ijtc-206	143	26	value	value	NOUN
ijtc-206	143	27	is	be	AUX
ijtc-206	143	28	expected	expect	VERB
ijtc-206	143	29	to	to	PART
ijtc-206	143	30	be	be	AUX
ijtc-206	143	31	greater	great	ADJ
ijtc-206	143	32	than	than	ADP
ijtc-206	143	33	0.50	0.50	NUM
ijtc-206	143	34	the	the	DET
ijtc-206	143	35	influence	influence	NOUN
ijtc-206	143	36	of	of	ADP
ijtc-206	143	37	service	service	NOUN
ijtc-206	143	38	quality	quality	NOUN
ijtc-206	143	39	,	,	PUNCT
ijtc-206	143	40	marketing	marketing	NOUN
ijtc-206	143	41	mix	mix	NOUN
ijtc-206	143	42	,	,	PUNCT
ijtc-206	143	43	on	on	ADP
ijtc-206	143	44	bank	bank	NOUN
ijtc-206	143	45	customer	customer	NOUN
ijtc-206	143	46	satisfaction	satisfaction	NOUN
ijtc-206	143	47	in	in	ADP
ijtc-206	143	48	the	the	DET
ijtc-206	143	49	era	era	NOUN
ijtc-206	143	50	covid-19	covid-19	PROPN
ijtc-206	143	51	rumiyati	rumiyati	PROPN
ijtc-206	143	52	,	,	PUNCT
ijtc-206	143	53	syafarudin	syafarudin	VERB
ijtc-206	143	54	90	90	NUM
ijtc-206	143	55	|	|	ADV
ijtc-206	143	56	ilomata	ilomata	PROPN
ijtc-206	143	57	international	international	ADJ
ijtc-206	143	58	journal	journal	NOUN
ijtc-206	143	59	of	of	ADP
ijtc-206	143	60	tax	tax	PROPN
ijtc-206	143	61	&	&	CCONJ
ijtc-206	143	62	accounting	accounting	PROPN
ijtc-206	143	63	volume	volume	NOUN
ijtc-206	143	64	2	2	NUM
ijtc-206	143	65	issue	issue	NOUN
ijtc-206	143	66	1	1	NUM
ijtc-206	143	67	,	,	PUNCT
ijtc-206	143	68	january	january	NOUN
ijtc-206	143	69	2021	2021	NUM
ijtc-206	143	70	table	table	NOUN
ijtc-206	143	71	2	2	NUM
ijtc-206	143	72	.	.	PUNCT
ijtc-206	143	73	value	value	NOUN
ijtc-206	143	74	cronbach	cronbach	PROPN
ijtc-206	143	75	’s	’s	PART
ijtc-206	143	76	alpha	alpha	NOUN
ijtc-206	143	77	,	,	PUNCT
ijtc-206	143	78	composite	composite	ADJ
ijtc-206	143	79	reliability	reliability	NOUN
ijtc-206	143	80	,	,	PUNCT
ijtc-206	143	81	dan	dan	PROPN
ijtc-206	143	82	average	average	ADJ
ijtc-206	143	83	variance	variance	NOUN
ijtc-206	143	84	extracted	extract	VERB
ijtc-206	143	85	(	(	PUNCT
ijtc-206	143	86	ave	ave	NOUN
ijtc-206	143	87	)	)	PUNCT
ijtc-206	143	88	variable	variable	PROPN
ijtc-206	143	89	cronbach	cronbach	PROPN
ijtc-206	143	90	’s	’s	PART
ijtc-206	143	91	alpha	alpha	PROPN
ijtc-206	143	92	square	square	PROPN
ijtc-206	143	93	root	root	NOUN
ijtc-206	143	94	of	of	ADP
ijtc-206	143	95	(	(	PUNCT
ijtc-206	143	96	ave	ave	NOUN
ijtc-206	143	97	)	)	PUNCT
ijtc-206	143	98	composite	composite	ADJ
ijtc-206	143	99	reliability	reliability	NOUN
ijtc-206	143	100	average	average	ADJ
ijtc-206	143	101	voidance	voidance	NOUN
ijtc-206	143	102	extracted	extract	VERB
ijtc-206	143	103	(	(	PUNCT
ijtc-206	143	104	ave	ave	NOUN
ijtc-206	143	105	)	)	PUNCT
ijtc-206	143	106	quality	quality	NOUN
ijtc-206	143	107	of	of	ADP
ijtc-206	143	108	service	service	NOUN
ijtc-206	143	109	(	(	PUNCT
ijtc-206	143	110	x1	x1	PROPN
ijtc-206	143	111	)	)	PUNCT
ijtc-206	143	112	0,816	0,816	NUM
ijtc-206	144	1	0,826	0,826	NUM
ijtc-206	144	2	0,826	0,826	NUM
ijtc-206	144	3	0,846	0,846	NUM
ijtc-206	144	4	marketing	marketing	NOUN
ijtc-206	144	5	mix	mix	NOUN
ijtc-206	144	6	(	(	PUNCT
ijtc-206	144	7	x2	x2	NOUN
ijtc-206	144	8	)	)	PUNCT
ijtc-206	144	9	0,812	0,812	NUM
ijtc-206	144	10	0,856	0,856	NUM
ijtc-206	144	11	0,846	0,846	NUM
ijtc-206	144	12	0,866	0,866	NUM
ijtc-206	144	13	customer	customer	NOUN
ijtc-206	144	14	satisfaction	satisfaction	NOUN
ijtc-206	144	15	(	(	PUNCT
ijtc-206	144	16	y	y	NOUN
ijtc-206	144	17	)	)	PUNCT
ijtc-206	144	18	0,817	0,817	NUM
ijtc-206	144	19	0,876	0,876	NUM
ijtc-206	144	20	0,876	0,876	NUM
ijtc-206	144	21	0,876	0,876	NUM
ijtc-206	144	22	source	source	NOUN
ijtc-206	144	23	:	:	PUNCT
ijtc-206	144	24	results	result	NOUN
ijtc-206	144	25	of	of	ADP
ijtc-206	144	26	data	datum	NOUN
ijtc-206	144	27	processing	processing	NOUN
ijtc-206	144	28	,	,	PUNCT
ijtc-206	144	29	2020	2020	NUM
ijtc-206	144	30	based	base	VERB
ijtc-206	144	31	on	on	ADP
ijtc-206	144	32	the	the	DET
ijtc-206	144	33	table	table	NOUN
ijtc-206	144	34	above	above	ADV
ijtc-206	144	35	,	,	PUNCT
ijtc-206	144	36	it	it	PRON
ijtc-206	144	37	can	can	AUX
ijtc-206	144	38	be	be	AUX
ijtc-206	144	39	seen	see	VERB
ijtc-206	144	40	that	that	SCONJ
ijtc-206	144	41	all	all	DET
ijtc-206	144	42	constructs	construct	NOUN
ijtc-206	144	43	have	have	AUX
ijtc-206	144	44	cronbach	cronbach	VERB
ijtc-206	144	45	's	's	PART
ijtc-206	144	46	alpha	alpha	NOUN
ijtc-206	144	47	and	and	CCONJ
ijtc-206	144	48	composite	composite	ADJ
ijtc-206	144	49	reliability	reliability	NOUN
ijtc-206	144	50	values	value	NOUN
ijtc-206	144	51	that	that	PRON
ijtc-206	144	52	are	be	AUX
ijtc-206	144	53	greater	great	ADJ
ijtc-206	144	54	than	than	ADP
ijtc-206	144	55	0.70	0.70	NUM
ijtc-206	144	56	.	.	PUNCT
ijtc-206	145	1	the	the	DET
ijtc-206	145	2	same	same	ADJ
ijtc-206	145	3	thing	thing	NOUN
ijtc-206	145	4	is	be	AUX
ijtc-206	145	5	seen	see	VERB
ijtc-206	145	6	in	in	ADP
ijtc-206	145	7	the	the	DET
ijtc-206	145	8	ave	ave	NOUN
ijtc-206	145	9	value	value	NOUN
ijtc-206	145	10	,	,	PUNCT
ijtc-206	145	11	all	all	DET
ijtc-206	145	12	constructs	construct	NOUN
ijtc-206	145	13	have	have	VERB
ijtc-206	145	14	ave	ave	NOUN
ijtc-206	145	15	values	value	NOUN
ijtc-206	145	16	that	that	PRON
ijtc-206	145	17	are	be	AUX
ijtc-206	145	18	greater	great	ADJ
ijtc-206	145	19	than	than	ADP
ijtc-206	145	20	0.50	0.50	NUM
ijtc-206	145	21	.	.	PUNCT
ijtc-206	146	1	thus	thus	ADV
ijtc-206	146	2	it	it	PRON
ijtc-206	146	3	can	can	AUX
ijtc-206	146	4	be	be	AUX
ijtc-206	146	5	concluded	conclude	VERB
ijtc-206	146	6	that	that	SCONJ
ijtc-206	146	7	all	all	DET
ijtc-206	146	8	exogenous	exogenous	ADJ
ijtc-206	146	9	and	and	CCONJ
ijtc-206	146	10	endogenous	endogenous	ADJ
ijtc-206	146	11	measurement	measurement	NOUN
ijtc-206	146	12	constructs	construct	NOUN
ijtc-206	146	13	are	be	AUX
ijtc-206	146	14	reliable	reliable	ADJ
ijtc-206	146	15	.	.	PUNCT
ijtc-206	147	1	inner	inner	ADJ
ijtc-206	147	2	model	model	NOUN
ijtc-206	147	3	evaluation	evaluation	NOUN
ijtc-206	147	4	is	be	AUX
ijtc-206	147	5	an	an	DET
ijtc-206	147	6	analysis	analysis	NOUN
ijtc-206	147	7	of	of	ADP
ijtc-206	147	8	the	the	DET
ijtc-206	147	9	results	result	NOUN
ijtc-206	147	10	of	of	ADP
ijtc-206	147	11	the	the	DET
ijtc-206	147	12	relationship	relationship	NOUN
ijtc-206	147	13	between	between	ADP
ijtc-206	147	14	constructs	construct	NOUN
ijtc-206	147	15	.	.	PUNCT
ijtc-206	148	1	the	the	DET
ijtc-206	148	2	relationship	relationship	NOUN
ijtc-206	148	3	between	between	ADP
ijtc-206	148	4	constructs	construct	NOUN
ijtc-206	148	5	can	can	AUX
ijtc-206	148	6	be	be	AUX
ijtc-206	148	7	said	say	VERB
ijtc-206	148	8	to	to	PART
ijtc-206	148	9	be	be	AUX
ijtc-206	148	10	significant	significant	ADJ
ijtc-206	148	11	if	if	SCONJ
ijtc-206	148	12	it	it	PRON
ijtc-206	148	13	has	have	VERB
ijtc-206	148	14	a	a	DET
ijtc-206	148	15	t	t	PROPN
ijtc-206	148	16	-	-	PUNCT
ijtc-206	148	17	statistics	statistic	NOUN
ijtc-206	148	18	value	value	NOUN
ijtc-206	148	19	greater	great	ADJ
ijtc-206	148	20	than	than	ADP
ijtc-206	148	21	1.96	1.96	NUM
ijtc-206	148	22	.	.	PUNCT
ijtc-206	149	1	table	table	NOUN
ijtc-206	149	2	3	3	NUM
ijtc-206	149	3	.	.	NOUN
ijtc-206	149	4	value	value	NOUN
ijtc-206	149	5	path	path	NOUN
ijtc-206	149	6	coefficients	coefficient	NOUN
ijtc-206	149	7	dan	dan	PROPN
ijtc-206	149	8	nilai	nilai	PROPN
ijtc-206	149	9	r	r	PROPN
ijtc-206	149	10	square	square	PROPN
ijtc-206	149	11	parameter	parameter	NOUN
ijtc-206	149	12	original	original	ADJ
ijtc-206	149	13	sample	sample	NOUN
ijtc-206	149	14	(	(	PUNCT
ijtc-206	149	15	o	o	NOUN
ijtc-206	149	16	)	)	PUNCT
ijtc-206	149	17	sample	sample	NOUN
ijtc-206	149	18	mean	mean	NOUN
ijtc-206	149	19	(	(	PUNCT
ijtc-206	149	20	m	m	NOUN
ijtc-206	149	21	)	)	PUNCT
ijtc-206	149	22	standard	standard	ADJ
ijtc-206	149	23	deviation	deviation	NOUN
ijtc-206	149	24	(	(	PUNCT
ijtc-206	149	25	stdev	stdev	NOUN
ijtc-206	149	26	)	)	PUNCT
ijtc-206	149	27	t	t	PROPN
ijtc-206	149	28	statistics	statistic	NOUN
ijtc-206	149	29	(	(	PUNCT
ijtc-206	149	30	|o	|o	NOUN
ijtc-206	149	31	/	/	SYM
ijtc-206	149	32	sterr|	sterr|	NOUN
ijtc-206	149	33	)	)	PUNCT
ijtc-206	149	34	p	p	NOUN
ijtc-206	149	35	values	value	NOUN
ijtc-206	149	36	r	r	NOUN
ijtc-206	149	37	square	square	NOUN
ijtc-206	149	38	x1	x1	PROPN
ijtc-206	149	39	-	-	PUNCT
ijtc-206	149	40	>	>	X
ijtc-206	149	41	y	y	PROPN
ijtc-206	149	42	0,234	0,234	NUM
ijtc-206	149	43	0,223	0,223	NUM
ijtc-206	149	44	0,085	0,085	NUM
ijtc-206	149	45	2,746	2,746	NUM
ijtc-206	149	46	0,006	0,006	NUM
ijtc-206	149	47	0,804	0,804	NUM
ijtc-206	149	48	x2	x2	PROPN
ijtc-206	149	49	-	-	PUNCT
ijtc-206	149	50	>	>	X
ijtc-206	149	51	y	y	PROPN
ijtc-206	149	52	-0,021	-0,021	PROPN
ijtc-206	149	53	-0,013	-0,013	NUM
ijtc-206	149	54	0,069	0,069	NUM
ijtc-206	149	55	0,303	0,303	NUM
ijtc-206	149	56	0,762	0,762	NUM
ijtc-206	149	57	source	source	NOUN
ijtc-206	149	58	:	:	PUNCT
ijtc-206	149	59	results	result	NOUN
ijtc-206	149	60	of	of	ADP
ijtc-206	149	61	data	datum	NOUN
ijtc-206	149	62	processing	processing	NOUN
ijtc-206	149	63	,	,	PUNCT
ijtc-206	149	64	2020	2020	NUM
ijtc-206	149	65	based	base	VERB
ijtc-206	149	66	on	on	ADP
ijtc-206	149	67	the	the	DET
ijtc-206	149	68	table	table	NOUN
ijtc-206	149	69	above	above	ADV
ijtc-206	149	70	,	,	PUNCT
ijtc-206	149	71	it	it	PRON
ijtc-206	149	72	can	can	AUX
ijtc-206	149	73	be	be	AUX
ijtc-206	149	74	seen	see	VERB
ijtc-206	149	75	that	that	SCONJ
ijtc-206	149	76	in	in	ADP
ijtc-206	149	77	substructure	substructure	NOUN
ijtc-206	149	78	1	1	NUM
ijtc-206	149	79	,	,	PUNCT
ijtc-206	149	80	the	the	DET
ijtc-206	149	81	variable	variable	ADJ
ijtc-206	149	82	service	service	NOUN
ijtc-206	149	83	quality	quality	NOUN
ijtc-206	149	84	(	(	PUNCT
ijtc-206	149	85	x1	x1	PROPN
ijtc-206	149	86	)	)	PUNCT
ijtc-206	149	87	and	and	CCONJ
ijtc-206	149	88	marketing	marketing	NOUN
ijtc-206	149	89	mix	mix	NOUN
ijtc-206	149	90	(	(	PUNCT
ijtc-206	149	91	x2	x2	NOUN
ijtc-206	149	92	)	)	PUNCT
ijtc-206	149	93	simultaneously	simultaneously	ADV
ijtc-206	149	94	contributed	contribute	VERB
ijtc-206	149	95	to	to	ADP
ijtc-206	149	96	influencing	influence	VERB
ijtc-206	149	97	the	the	DET
ijtc-206	149	98	emerald	emerald	NOUN
ijtc-206	149	99	customer	customer	NOUN
ijtc-206	149	100	satisfaction	satisfaction	NOUN
ijtc-206	149	101	variable	variable	NOUN
ijtc-206	149	102	(	(	PUNCT
ijtc-206	149	103	y	y	NOUN
ijtc-206	149	104	)	)	PUNCT
ijtc-206	149	105	of	of	ADP
ijtc-206	149	106	0.408	0.408	NUM
ijtc-206	149	107	or	or	CCONJ
ijtc-206	149	108	40.8	40.8	NUM
ijtc-206	149	109	%	%	NOUN
ijtc-206	149	110	with	with	ADP
ijtc-206	149	111	the	the	DET
ijtc-206	149	112	following	follow	VERB
ijtc-206	149	113	details	detail	NOUN
ijtc-206	149	114	:	:	PUNCT
ijtc-206	149	115	hypothesis	hypothesis	NOUN
ijtc-206	149	116	1	1	NUM
ijtc-206	149	117	:	:	PUNCT
ijtc-206	149	118	the	the	DET
ijtc-206	149	119	effect	effect	NOUN
ijtc-206	149	120	of	of	ADP
ijtc-206	149	121	service	service	NOUN
ijtc-206	149	122	quality	quality	NOUN
ijtc-206	149	123	(	(	PUNCT
ijtc-206	149	124	x1	x1	PROPN
ijtc-206	149	125	)	)	PUNCT
ijtc-206	149	126	on	on	ADP
ijtc-206	149	127	customer	customer	NOUN
ijtc-206	149	128	satisfaction	satisfaction	NOUN
ijtc-206	149	129	(	(	PUNCT
ijtc-206	149	130	y	y	NOUN
ijtc-206	149	131	)	)	PUNCT
ijtc-206	149	132	has	have	VERB
ijtc-206	149	133	a	a	DET
ijtc-206	149	134	path	path	NOUN
ijtc-206	149	135	coefficient	coefficient	NOUN
ijtc-206	149	136	of	of	ADP
ijtc-206	149	137	0.287	0.287	NUM
ijtc-206	149	138	with	with	ADP
ijtc-206	149	139	a	a	DET
ijtc-206	149	140	statistical	statistical	ADJ
ijtc-206	149	141	value	value	NOUN
ijtc-206	149	142	of	of	ADP
ijtc-206	149	143	t	t	NOUN
ijtc-206	149	144	greater	great	ADJ
ijtc-206	149	145	than	than	ADP
ijtc-206	149	146	the	the	DET
ijtc-206	149	147	critical	critical	ADJ
ijtc-206	149	148	value	value	NOUN
ijtc-206	149	149	(	(	PUNCT
ijtc-206	149	150	2.091	2.091	NUM
ijtc-206	149	151	>	>	X
ijtc-206	149	152	1.96	1.96	NUM
ijtc-206	149	153	)	)	PUNCT
ijtc-206	149	154	.	.	PUNCT
ijtc-206	150	1	thus	thus	ADV
ijtc-206	150	2	h0	h0	PROPN
ijtc-206	150	3	is	be	AUX
ijtc-206	150	4	rejected	reject	VERB
ijtc-206	150	5	and	and	CCONJ
ijtc-206	150	6	h1	h1	PROPN
ijtc-206	150	7	is	be	AUX
ijtc-206	150	8	accepted	accept	VERB
ijtc-206	150	9	,	,	PUNCT
ijtc-206	150	10	meaning	mean	VERB
ijtc-206	150	11	that	that	SCONJ
ijtc-206	150	12	service	service	NOUN
ijtc-206	150	13	quality	quality	NOUN
ijtc-206	150	14	(	(	PUNCT
ijtc-206	150	15	x1	x1	PROPN
ijtc-206	150	16	)	)	PUNCT
ijtc-206	150	17	has	have	VERB
ijtc-206	150	18	a	a	DET
ijtc-206	150	19	significant	significant	ADJ
ijtc-206	150	20	effect	effect	NOUN
ijtc-206	150	21	on	on	ADP
ijtc-206	150	22	customer	customer	NOUN
ijtc-206	150	23	satisfaction	satisfaction	NOUN
ijtc-206	150	24	(	(	PUNCT
ijtc-206	150	25	y	y	NOUN
ijtc-206	150	26	)	)	PUNCT
ijtc-206	150	27	.	.	PUNCT
ijtc-206	151	1	hypothesis	hypothesis	NOUN
ijtc-206	151	2	2	2	NUM
ijtc-206	151	3	:	:	PUNCT
ijtc-206	151	4	the	the	DET
ijtc-206	151	5	effect	effect	NOUN
ijtc-206	151	6	of	of	ADP
ijtc-206	151	7	marketing	marketing	NOUN
ijtc-206	151	8	mix	mix	NOUN
ijtc-206	151	9	(	(	PUNCT
ijtc-206	151	10	x2	x2	NOUN
ijtc-206	151	11	)	)	PUNCT
ijtc-206	151	12	on	on	ADP
ijtc-206	151	13	customer	customer	NOUN
ijtc-206	151	14	satisfaction	satisfaction	NOUN
ijtc-206	151	15	(	(	PUNCT
ijtc-206	151	16	y	y	NOUN
ijtc-206	151	17	)	)	PUNCT
ijtc-206	151	18	has	have	VERB
ijtc-206	151	19	a	a	DET
ijtc-206	151	20	path	path	NOUN
ijtc-206	151	21	coefficient	coefficient	NOUN
ijtc-206	151	22	of	of	ADP
ijtc-206	151	23	0.396	0.396	NUM
ijtc-206	151	24	with	with	ADP
ijtc-206	151	25	a	a	DET
ijtc-206	151	26	statistical	statistical	ADJ
ijtc-206	151	27	value	value	NOUN
ijtc-206	151	28	of	of	ADP
ijtc-206	151	29	t	t	NOUN
ijtc-206	151	30	greater	great	ADJ
ijtc-206	151	31	than	than	ADP
ijtc-206	151	32	the	the	DET
ijtc-206	151	33	critical	critical	ADJ
ijtc-206	151	34	value	value	NOUN
ijtc-206	151	35	(	(	PUNCT
ijtc-206	151	36	3.021	3.021	NUM
ijtc-206	151	37	>	>	SYM
ijtc-206	151	38	1.96	1.96	NUM
ijtc-206	151	39	)	)	PUNCT
ijtc-206	151	40	.	.	PUNCT
ijtc-206	152	1	thus	thus	ADV
ijtc-206	152	2	h0	h0	PROPN
ijtc-206	152	3	is	be	AUX
ijtc-206	152	4	rejected	reject	VERB
ijtc-206	152	5	and	and	CCONJ
ijtc-206	152	6	h1	h1	PROPN
ijtc-206	152	7	is	be	AUX
ijtc-206	152	8	accepted	accept	VERB
ijtc-206	152	9	,	,	PUNCT
ijtc-206	152	10	meaning	mean	VERB
ijtc-206	152	11	that	that	SCONJ
ijtc-206	152	12	the	the	DET
ijtc-206	152	13	marketing	marketing	NOUN
ijtc-206	152	14	mix	mix	NOUN
ijtc-206	152	15	(	(	PUNCT
ijtc-206	152	16	x2	x2	NOUN
ijtc-206	152	17	)	)	PUNCT
ijtc-206	152	18	has	have	VERB
ijtc-206	152	19	a	a	DET
ijtc-206	152	20	significant	significant	ADJ
ijtc-206	152	21	effect	effect	NOUN
ijtc-206	152	22	on	on	ADP
ijtc-206	152	23	customer	customer	NOUN
ijtc-206	152	24	satisfaction	satisfaction	NOUN
ijtc-206	152	25	(	(	PUNCT
ijtc-206	152	26	y	y	NOUN
ijtc-206	152	27	)	)	PUNCT
ijtc-206	152	28	.	.	PUNCT
ijtc-206	153	1	through	through	ADP
ijtc-206	153	2	this	this	DET
ijtc-206	153	3	description	description	NOUN
ijtc-206	153	4	,	,	PUNCT
ijtc-206	153	5	it	it	PRON
ijtc-206	153	6	can	can	AUX
ijtc-206	153	7	be	be	AUX
ijtc-206	153	8	seen	see	VERB
ijtc-206	153	9	that	that	SCONJ
ijtc-206	153	10	the	the	DET
ijtc-206	153	11	variable	variable	ADJ
ijtc-206	153	12	service	service	NOUN
ijtc-206	153	13	quality	quality	NOUN
ijtc-206	153	14	(	(	PUNCT
ijtc-206	153	15	x1	x1	PROPN
ijtc-206	153	16	)	)	PUNCT
ijtc-206	153	17	and	and	CCONJ
ijtc-206	153	18	marketing	marketing	NOUN
ijtc-206	153	19	mix	mix	NOUN
ijtc-206	153	20	(	(	PUNCT
ijtc-206	153	21	x2	x2	NOUN
ijtc-206	153	22	)	)	PUNCT
ijtc-206	153	23	simultaneously	simultaneously	ADV
ijtc-206	153	24	affect	affect	VERB
ijtc-206	153	25	the	the	DET
ijtc-206	153	26	customer	customer	NOUN
ijtc-206	153	27	satisfaction	satisfaction	NOUN
ijtc-206	153	28	variable	variable	NOUN
ijtc-206	153	29	(	(	PUNCT
ijtc-206	153	30	y	y	NOUN
ijtc-206	153	31	)	)	PUNCT
ijtc-206	153	32	of	of	ADP
ijtc-206	153	33	0.408	0.408	NUM
ijtc-206	153	34	or	or	CCONJ
ijtc-206	153	35	40.8	40.8	NUM
ijtc-206	153	36	%	%	NOUN
ijtc-206	153	37	,	,	PUNCT
ijtc-206	153	38	while	while	SCONJ
ijtc-206	153	39	the	the	DET
ijtc-206	153	40	remaining	remain	VERB
ijtc-206	153	41	59.2	59.2	NUM
ijtc-206	153	42	%	%	NOUN
ijtc-206	153	43	is	be	AUX
ijtc-206	153	44	influenced	influence	VERB
ijtc-206	153	45	by	by	ADP
ijtc-206	153	46	other	other	ADJ
ijtc-206	153	47	variables	variable	NOUN
ijtc-206	153	48	that	that	PRON
ijtc-206	153	49	are	be	AUX
ijtc-206	153	50	not	not	PART
ijtc-206	153	51	observed	observe	VERB
ijtc-206	153	52	.	.	PUNCT
ijtc-206	154	1	in	in	ADP
ijtc-206	154	2	this	this	DET
ijtc-206	154	3	study	study	NOUN
ijtc-206	154	4	.	.	PUNCT
ijtc-206	155	1	as	as	ADP
ijtc-206	155	2	for	for	ADP
ijtc-206	155	3	the	the	DET
ijtc-206	155	4	bank	bank	NOUN
ijtc-206	155	5	's	's	PART
ijtc-206	155	6	strategy	strategy	NOUN
ijtc-206	155	7	in	in	ADP
ijtc-206	155	8	business	business	NOUN
ijtc-206	155	9	processes	process	NOUN
ijtc-206	155	10	that	that	PRON
ijtc-206	155	11	can	can	AUX
ijtc-206	155	12	be	be	AUX
ijtc-206	155	13	carried	carry	VERB
ijtc-206	155	14	out	out	ADP
ijtc-206	155	15	during	during	ADP
ijtc-206	155	16	a	a	DET
ijtc-206	155	17	pandemic	pandemic	ADJ
ijtc-206	155	18	,	,	PUNCT
ijtc-206	155	19	banks	bank	NOUN
ijtc-206	155	20	must	must	AUX
ijtc-206	155	21	manage	manage	VERB
ijtc-206	155	22	risk	risk	NOUN
ijtc-206	155	23	mitigation	mitigation	NOUN
ijtc-206	155	24	appropriately	appropriately	ADV
ijtc-206	155	25	.	.	PUNCT
ijtc-206	156	1	banks	bank	NOUN
ijtc-206	156	2	must	must	AUX
ijtc-206	156	3	have	have	VERB
ijtc-206	156	4	new	new	ADJ
ijtc-206	156	5	navigational	navigational	ADJ
ijtc-206	156	6	maps	map	NOUN
ijtc-206	156	7	to	to	PART
ijtc-206	156	8	deal	deal	VERB
ijtc-206	156	9	with	with	ADP
ijtc-206	156	10	the	the	DET
ijtc-206	156	11	existing	exist	VERB
ijtc-206	156	12	crisis	crisis	NOUN
ijtc-206	156	13	.	.	PUNCT
ijtc-206	157	1	the	the	DET
ijtc-206	157	2	debtor	debtor	NOUN
ijtc-206	157	3	mapping	mapping	NOUN
ijtc-206	157	4	process	process	NOUN
ijtc-206	157	5	for	for	ADP
ijtc-206	157	6	the	the	DET
ijtc-206	157	7	restructuring	restructuring	NOUN
ijtc-206	157	8	process	process	NOUN
ijtc-206	157	9	must	must	AUX
ijtc-206	157	10	run	run	VERB
ijtc-206	157	11	immediately	immediately	ADV
ijtc-206	157	12	and	and	CCONJ
ijtc-206	157	13	clearly	clearly	ADV
ijtc-206	157	14	so	so	SCONJ
ijtc-206	157	15	that	that	SCONJ
ijtc-206	157	16	the	the	DET
ijtc-206	157	17	bank	bank	NOUN
ijtc-206	157	18	's	's	PART
ijtc-206	157	19	cash	cash	NOUN
ijtc-206	157	20	flow	flow	NOUN
ijtc-206	157	21	is	be	AUX
ijtc-206	157	22	visible	visible	ADJ
ijtc-206	157	23	after	after	ADP
ijtc-206	157	24	treatment	treatment	NOUN
ijtc-206	157	25	.	.	PUNCT
ijtc-206	158	1	that	that	DET
ijtc-206	158	2	way	way	NOUN
ijtc-206	158	3	,	,	PUNCT
ijtc-206	158	4	the	the	DET
ijtc-206	158	5	bank	bank	NOUN
ijtc-206	158	6	knows	know	VERB
ijtc-206	158	7	the	the	DET
ijtc-206	158	8	position	position	NOUN
ijtc-206	158	9	of	of	ADP
ijtc-206	158	10	strengths	strength	NOUN
ijtc-206	158	11	-	-	PUNCT
ijtc-206	158	12	weakness	weakness	NOUN
ijtc-206	158	13	-	-	PUNCT
ijtc-206	158	14	opportunities	opportunity	NOUN
ijtc-206	158	15	-	-	PUNCT
ijtc-206	158	16	threats	threat	NOUN
ijtc-206	158	17	(	(	PUNCT
ijtc-206	158	18	swot	swot	PROPN
ijtc-206	158	19	)	)	PUNCT
ijtc-206	158	20	to	to	PART
ijtc-206	158	21	be	be	AUX
ijtc-206	158	22	able	able	ADJ
ijtc-206	158	23	to	to	PART
ijtc-206	158	24	revise	revise	VERB
ijtc-206	158	25	the	the	DET
ijtc-206	158	26	bank	bank	NOUN
ijtc-206	158	27	's	's	PART
ijtc-206	158	28	business	business	NOUN
ijtc-206	158	29	plan	plan	NOUN
ijtc-206	158	30	(	(	PUNCT
ijtc-206	158	31	rbb	rbb	PROPN
ijtc-206	158	32	)	)	PUNCT
ijtc-206	158	33	by	by	ADP
ijtc-206	158	34	taking	take	VERB
ijtc-206	158	35	into	into	ADP
ijtc-206	158	36	account	account	NOUN
ijtc-206	158	37	the	the	DET
ijtc-206	158	38	conditions	condition	NOUN
ijtc-206	158	39	due	due	ADP
ijtc-206	158	40	to	to	ADP
ijtc-206	158	41	corona	corona	NOUN
ijtc-206	158	42	(	(	PUNCT
ijtc-206	158	43	lestari	lestari	PROPN
ijtc-206	158	44	&	&	CCONJ
ijtc-206	158	45	the	the	DET
ijtc-206	158	46	influence	influence	NOUN
ijtc-206	158	47	of	of	ADP
ijtc-206	158	48	service	service	NOUN
ijtc-206	158	49	quality	quality	NOUN
ijtc-206	158	50	,	,	PUNCT
ijtc-206	158	51	marketing	marketing	NOUN
ijtc-206	158	52	mix	mix	NOUN
ijtc-206	158	53	,	,	PUNCT
ijtc-206	158	54	on	on	ADP
ijtc-206	158	55	bank	bank	NOUN
ijtc-206	158	56	customer	customer	NOUN
ijtc-206	158	57	satisfaction	satisfaction	NOUN
ijtc-206	158	58	in	in	ADP
ijtc-206	158	59	the	the	DET
ijtc-206	158	60	era	era	NOUN
ijtc-206	158	61	covid-19	covid-19	PROPN
ijtc-206	158	62	rumiyati	rumiyati	PROPN
ijtc-206	158	63	,	,	PUNCT
ijtc-206	158	64	syafarudin	syafarudin	VERB
ijtc-206	158	65	91	91	NUM
ijtc-206	158	66	|	|	ADV
ijtc-206	158	67	ilomata	ilomata	PROPN
ijtc-206	158	68	international	international	ADJ
ijtc-206	158	69	journal	journal	NOUN
ijtc-206	158	70	of	of	ADP
ijtc-206	158	71	tax	tax	PROPN
ijtc-206	158	72	&	&	CCONJ
ijtc-206	158	73	accounting	accounting	PROPN
ijtc-206	158	74	volume	volume	NOUN
ijtc-206	158	75	2	2	NUM
ijtc-206	158	76	issue	issue	NOUN
ijtc-206	158	77	1	1	NUM
ijtc-206	158	78	,	,	PUNCT
ijtc-206	158	79	january	january	PROPN
ijtc-206	158	80	2021	2021	NUM
ijtc-206	158	81	hertati	hertati	NOUN
ijtc-206	158	82	,	,	PUNCT
ijtc-206	158	83	2020	2020	NUM
ijtc-206	158	84	:	:	PUNCT
ijtc-206	158	85	syaparudin	syaparudin	VERB
ijtc-206	158	86	.	.	PUNCT
ijtc-206	158	87	&	&	CCONJ
ijtc-206	158	88	hertati	hertati	PROPN
ijtc-206	158	89	,	,	PUNCT
ijtc-206	158	90	2020	2020	NUM
ijtc-206	158	91	)	)	PUNCT
ijtc-206	158	92	.	.	PUNCT
ijtc-206	159	1	banks	bank	NOUN
ijtc-206	159	2	should	should	AUX
ijtc-206	159	3	focus	focus	VERB
ijtc-206	159	4	on	on	ADP
ijtc-206	159	5	the	the	DET
ijtc-206	159	6	industries	industry	NOUN
ijtc-206	159	7	that	that	PRON
ijtc-206	159	8	are	be	AUX
ijtc-206	159	9	prospects	prospect	NOUN
ijtc-206	159	10	for	for	ADP
ijtc-206	159	11	financing	financing	NOUN
ijtc-206	159	12	.	.	PUNCT
ijtc-206	160	1	banks	bank	NOUN
ijtc-206	160	2	must	must	AUX
ijtc-206	160	3	be	be	AUX
ijtc-206	160	4	selective	selective	ADJ
ijtc-206	160	5	in	in	ADP
ijtc-206	160	6	the	the	DET
ijtc-206	160	7	business	business	NOUN
ijtc-206	160	8	sectors	sector	NOUN
ijtc-206	160	9	that	that	PRON
ijtc-206	160	10	exist	exist	VERB
ijtc-206	160	11	and	and	CCONJ
ijtc-206	160	12	develop	develop	VERB
ijtc-206	160	13	amid	amid	ADP
ijtc-206	160	14	the	the	DET
ijtc-206	160	15	outbreak	outbreak	NOUN
ijtc-206	160	16	of	of	ADP
ijtc-206	160	17	the	the	DET
ijtc-206	160	18	coronavirus	coronavirus	NOUN
ijtc-206	160	19	.	.	PUNCT
ijtc-206	161	1	meanwhile	meanwhile	ADV
ijtc-206	161	2	,	,	PUNCT
ijtc-206	161	3	according	accord	VERB
ijtc-206	161	4	to	to	ADP
ijtc-206	161	5	research	research	NOUN
ijtc-206	161	6	by	by	ADP
ijtc-206	161	7	dcode	dcode	ADJ
ijtc-206	161	8	efc	efc	PROPN
ijtc-206	161	9	(	(	PUNCT
ijtc-206	161	10	2020	2020	NUM
ijtc-206	161	11	)	)	PUNCT
ijtc-206	161	12	,	,	PUNCT
ijtc-206	161	13	the	the	DET
ijtc-206	161	14	business	business	NOUN
ijtc-206	161	15	sector	sector	NOUN
ijtc-206	161	16	(	(	PUNCT
ijtc-206	161	17	potential	potential	ADJ
ijtc-206	161	18	winner	winner	NOUN
ijtc-206	161	19	)	)	PUNCT
ijtc-206	161	20	is	be	AUX
ijtc-206	161	21	a	a	DET
ijtc-206	161	22	sector	sector	NOUN
ijtc-206	161	23	;	;	PUNCT
ijtc-206	161	24	agribusiness	agribusiness	NOUN
ijtc-206	161	25	,	,	PUNCT
ijtc-206	161	26	telecommunications	telecommunication	NOUN
ijtc-206	161	27	,	,	PUNCT
ijtc-206	161	28	e	e	NOUN
ijtc-206	161	29	-	-	NOUN
ijtc-206	161	30	commerce	commerce	NOUN
ijtc-206	161	31	retail	retail	NOUN
ijtc-206	161	32	,	,	PUNCT
ijtc-206	161	33	pharmaceuticals	pharmaceutical	NOUN
ijtc-206	161	34	,	,	PUNCT
ijtc-206	161	35	cleaning	clean	VERB
ijtc-206	161	36	products	product	NOUN
ijtc-206	161	37	&	&	CCONJ
ijtc-206	161	38	medical	medical	ADJ
ijtc-206	161	39	devices	device	NOUN
ijtc-206	161	40	.	.	PUNCT
ijtc-206	162	1	and	and	CCONJ
ijtc-206	162	2	,	,	PUNCT
ijtc-206	162	3	for	for	ADP
ijtc-206	162	4	sectors	sector	NOUN
ijtc-206	162	5	that	that	PRON
ijtc-206	162	6	are	be	AUX
ijtc-206	162	7	at	at	ADP
ijtc-206	162	8	a	a	DET
ijtc-206	162	9	loss	loss	NOUN
ijtc-206	162	10	or	or	CCONJ
ijtc-206	162	11	for	for	ADP
ijtc-206	162	12	sectors	sector	NOUN
ijtc-206	162	13	that	that	PRON
ijtc-206	162	14	have	have	AUX
ijtc-206	162	15	collapsed	collapse	VERB
ijtc-206	162	16	so	so	SCONJ
ijtc-206	162	17	that	that	SCONJ
ijtc-206	162	18	they	they	PRON
ijtc-206	162	19	have	have	VERB
ijtc-206	162	20	no	no	DET
ijtc-206	162	21	prospect	prospect	NOUN
ijtc-206	162	22	at	at	ADV
ijtc-206	162	23	all	all	ADV
ijtc-206	162	24	to	to	PART
ijtc-206	162	25	rise	rise	VERB
ijtc-206	162	26	,	,	PUNCT
ijtc-206	162	27	it	it	PRON
ijtc-206	162	28	is	be	AUX
ijtc-206	162	29	better	well	ADJ
ijtc-206	162	30	not	not	PART
ijtc-206	162	31	to	to	PART
ijtc-206	162	32	become	become	VERB
ijtc-206	162	33	the	the	DET
ijtc-206	162	34	choice	choice	NOUN
ijtc-206	162	35	of	of	ADP
ijtc-206	162	36	banks	bank	NOUN
ijtc-206	162	37	for	for	ADP
ijtc-206	162	38	their	their	PRON
ijtc-206	162	39	credit	credit	NOUN
ijtc-206	162	40	financing	financing	NOUN
ijtc-206	162	41	first	first	ADV
ijtc-206	162	42	.	.	PUNCT
ijtc-206	163	1	the	the	DET
ijtc-206	163	2	hope	hope	NOUN
ijtc-206	163	3	is	be	AUX
ijtc-206	163	4	that	that	SCONJ
ijtc-206	163	5	banks	bank	NOUN
ijtc-206	163	6	will	will	AUX
ijtc-206	163	7	no	no	ADV
ijtc-206	163	8	longer	long	ADV
ijtc-206	163	9	work	work	VERB
ijtc-206	163	10	carrying	carry	VERB
ijtc-206	163	11	the	the	DET
ijtc-206	163	12	burden	burden	NOUN
ijtc-206	163	13	of	of	ADP
ijtc-206	163	14	bad	bad	ADJ
ijtc-206	163	15	credit	credit	NOUN
ijtc-206	163	16	for	for	ADP
ijtc-206	163	17	their	their	PRON
ijtc-206	163	18	new	new	ADJ
ijtc-206	163	19	credit	credit	NOUN
ijtc-206	163	20	expansion	expansion	NOUN
ijtc-206	163	21	.	.	PUNCT
ijtc-206	164	1	(	(	PUNCT
ijtc-206	164	2	hertati	hertati	NOUN
ijtc-206	164	3	,	,	PUNCT
ijtc-206	164	4	2015	2015	NUM
ijtc-206	164	5	:	:	PUNCT
ijtc-206	164	6	syafarudin	syafarudin	VERB
ijtc-206	164	7	.	.	PROPN
ijtc-206	164	8	,	,	PUNCT
ijtc-206	164	9	2016	2016	NUM
ijtc-206	164	10	)	)	PUNCT
ijtc-206	164	11	.	.	PUNCT
ijtc-206	165	1	digital	digital	ADJ
ijtc-206	165	2	banking	banking	NOUN
ijtc-206	165	3	.	.	PUNCT
ijtc-206	166	1	products	product	NOUN
ijtc-206	166	2	and	and	CCONJ
ijtc-206	166	3	services	service	NOUN
ijtc-206	166	4	must	must	AUX
ijtc-206	166	5	be	be	AUX
ijtc-206	166	6	converted	convert	VERB
ijtc-206	166	7	into	into	ADP
ijtc-206	166	8	digital	digital	ADJ
ijtc-206	166	9	banking	banking	NOUN
ijtc-206	166	10	.	.	PUNCT
ijtc-206	167	1	the	the	DET
ijtc-206	167	2	process	process	NOUN
ijtc-206	167	3	must	must	AUX
ijtc-206	167	4	be	be	AUX
ijtc-206	167	5	gradual	gradual	ADJ
ijtc-206	167	6	and	and	CCONJ
ijtc-206	167	7	the	the	DET
ijtc-206	167	8	initiation	initiation	NOUN
ijtc-206	167	9	carried	carry	VERB
ijtc-206	167	10	out	out	ADP
ijtc-206	167	11	continuously	continuously	ADV
ijtc-206	167	12	.	.	PUNCT
ijtc-206	168	1	however	however	ADV
ijtc-206	168	2	,	,	PUNCT
ijtc-206	168	3	not	not	PART
ijtc-206	168	4	all	all	DET
ijtc-206	168	5	products	product	NOUN
ijtc-206	168	6	and	and	CCONJ
ijtc-206	168	7	services	service	NOUN
ijtc-206	168	8	must	must	AUX
ijtc-206	168	9	use	use	VERB
ijtc-206	168	10	digital	digital	ADJ
ijtc-206	168	11	banking	banking	NOUN
ijtc-206	168	12	,	,	PUNCT
ijtc-206	168	13	there	there	PRON
ijtc-206	168	14	are	be	VERB
ijtc-206	168	15	core	core	ADJ
ijtc-206	168	16	businesses	business	NOUN
ijtc-206	168	17	that	that	PRON
ijtc-206	168	18	still	still	ADV
ijtc-206	168	19	require	require	VERB
ijtc-206	168	20	functions	function	NOUN
ijtc-206	168	21	by	by	ADP
ijtc-206	168	22	the	the	DET
ijtc-206	168	23	human	human	ADJ
ijtc-206	168	24	element	element	NOUN
ijtc-206	168	25	.	.	PUNCT
ijtc-206	169	1	several	several	ADJ
ijtc-206	169	2	functions	function	NOUN
ijtc-206	169	3	involve	involve	VERB
ijtc-206	169	4	the	the	DET
ijtc-206	169	5	human	human	ADJ
ijtc-206	169	6	element	element	NOUN
ijtc-206	169	7	so	so	SCONJ
ijtc-206	169	8	that	that	SCONJ
ijtc-206	169	9	their	their	PRON
ijtc-206	169	10	existence	existence	NOUN
ijtc-206	169	11	can	can	AUX
ijtc-206	169	12	not	not	PART
ijtc-206	169	13	be	be	AUX
ijtc-206	169	14	replaced	replace	VERB
ijtc-206	169	15	by	by	ADP
ijtc-206	169	16	digital	digital	ADJ
ijtc-206	169	17	banking	banking	NOUN
ijtc-206	169	18	.	.	PUNCT
ijtc-206	170	1	one	one	NUM
ijtc-206	170	2	of	of	ADP
ijtc-206	170	3	these	these	DET
ijtc-206	170	4	roles	role	NOUN
ijtc-206	170	5	is	be	AUX
ijtc-206	170	6	business	business	NOUN
ijtc-206	170	7	advisory	advisory	ADJ
ijtc-206	170	8	and	and	CCONJ
ijtc-206	170	9	consulting	consulting	NOUN
ijtc-206	170	10	activities	activity	NOUN
ijtc-206	170	11	.	.	PUNCT
ijtc-206	171	1	for	for	ADP
ijtc-206	171	2	example	example	NOUN
ijtc-206	171	3	,	,	PUNCT
ijtc-206	171	4	when	when	SCONJ
ijtc-206	171	5	a	a	DET
ijtc-206	171	6	bank	bank	NOUN
ijtc-206	171	7	customer	customer	NOUN
ijtc-206	171	8	has	have	VERB
ijtc-206	171	9	a	a	DET
ijtc-206	171	10	business	business	NOUN
ijtc-206	171	11	disruption	disruption	NOUN
ijtc-206	171	12	due	due	ADP
ijtc-206	171	13	to	to	ADP
ijtc-206	171	14	covid-19	covid-19	PROPN
ijtc-206	171	15	,	,	PUNCT
ijtc-206	171	16	he	he	PRON
ijtc-206	171	17	will	will	AUX
ijtc-206	171	18	receive	receive	VERB
ijtc-206	171	19	business	business	NOUN
ijtc-206	171	20	assistance	assistance	NOUN
ijtc-206	171	21	and	and	CCONJ
ijtc-206	171	22	consultation	consultation	NOUN
ijtc-206	171	23	from	from	ADP
ijtc-206	171	24	bank	bank	NOUN
ijtc-206	171	25	marketers	marketer	NOUN
ijtc-206	171	26	.	.	PUNCT
ijtc-206	172	1	the	the	DET
ijtc-206	172	2	bank	bank	NOUN
ijtc-206	172	3	has	have	VERB
ijtc-206	172	4	relationship	relationship	NOUN
ijtc-206	172	5	managers	manager	NOUN
ijtc-206	172	6	(	(	PUNCT
ijtc-206	172	7	rm	rm	NOUN
ijtc-206	172	8	)	)	PUNCT
ijtc-206	172	9	spread	spread	VERB
ijtc-206	172	10	across	across	ADP
ijtc-206	172	11	indonesia	indonesia	PROPN
ijtc-206	172	12	.	.	PUNCT
ijtc-206	173	1	the	the	DET
ijtc-206	173	2	role	role	NOUN
ijtc-206	173	3	of	of	ADP
ijtc-206	173	4	this	this	DET
ijtc-206	173	5	rm	rm	NOUN
ijtc-206	173	6	will	will	AUX
ijtc-206	173	7	be	be	AUX
ijtc-206	173	8	to	to	PART
ijtc-206	173	9	assist	assist	VERB
ijtc-206	173	10	as	as	ADV
ijtc-206	173	11	well	well	ADV
ijtc-206	173	12	as	as	ADP
ijtc-206	173	13	consultants	consultant	NOUN
ijtc-206	173	14	if	if	SCONJ
ijtc-206	173	15	customers	customer	NOUN
ijtc-206	173	16	experience	experience	VERB
ijtc-206	173	17	problems	problem	NOUN
ijtc-206	173	18	in	in	ADP
ijtc-206	173	19	their	their	PRON
ijtc-206	173	20	business	business	NOUN
ijtc-206	173	21	operations	operation	NOUN
ijtc-206	173	22	(	(	PUNCT
ijtc-206	173	23	syafarudin	syafarudin	VERB
ijtc-206	173	24	.	.	PUNCT
ijtc-206	173	25	&	&	CCONJ
ijtc-206	173	26	mulyana	mulyana	PROPN
ijtc-206	173	27	,	,	PUNCT
ijtc-206	173	28	2019	2019	NUM
ijtc-206	173	29	:	:	PUNCT
ijtc-206	173	30	hertati	hertati	PROPN
ijtc-206	173	31	safkaour	safkaour	PROPN
ijtc-206	173	32	,	,	PUNCT
ijtc-206	173	33	2020	2020	NUM
ijtc-206	173	34	)	)	PUNCT
ijtc-206	173	35	.	.	PUNCT
ijtc-206	174	1	bank	bank	NOUN
ijtc-206	174	2	innovation	innovation	NOUN
ijtc-206	174	3	and	and	CCONJ
ijtc-206	174	4	creativity	creativity	NOUN
ijtc-206	174	5	.	.	PUNCT
ijtc-206	175	1	korona	korona	PROPN
ijtc-206	175	2	demands	demand	VERB
ijtc-206	175	3	that	that	SCONJ
ijtc-206	175	4	banks	bank	NOUN
ijtc-206	175	5	be	be	VERB
ijtc-206	175	6	more	more	ADV
ijtc-206	175	7	innovative	innovative	ADJ
ijtc-206	175	8	.	.	PUNCT
ijtc-206	176	1	for	for	ADP
ijtc-206	176	2	example	example	NOUN
ijtc-206	176	3	,	,	PUNCT
ijtc-206	176	4	banks	bank	NOUN
ijtc-206	176	5	today	today	NOUN
ijtc-206	176	6	do	do	AUX
ijtc-206	176	7	not	not	PART
ijtc-206	176	8	only	only	ADV
ijtc-206	176	9	demand	demand	VERB
ijtc-206	176	10	installments	installment	NOUN
ijtc-206	176	11	and	and	CCONJ
ijtc-206	176	12	loan	loan	NOUN
ijtc-206	176	13	interest	interest	NOUN
ijtc-206	176	14	payments	payment	NOUN
ijtc-206	176	15	by	by	ADP
ijtc-206	176	16	their	their	PRON
ijtc-206	176	17	debtors	debtor	NOUN
ijtc-206	176	18	.	.	PUNCT
ijtc-206	177	1	however	however	ADV
ijtc-206	177	2	,	,	PUNCT
ijtc-206	177	3	banks	bank	NOUN
ijtc-206	177	4	must	must	AUX
ijtc-206	177	5	also	also	ADV
ijtc-206	177	6	think	think	VERB
ijtc-206	177	7	about	about	ADP
ijtc-206	177	8	helping	help	VERB
ijtc-206	177	9	customers	customer	NOUN
ijtc-206	177	10	,	,	PUNCT
ijtc-206	177	11	by	by	ADP
ijtc-206	177	12	selling	sell	VERB
ijtc-206	177	13	their	their	PRON
ijtc-206	177	14	products	product	NOUN
ijtc-206	177	15	.	.	PUNCT
ijtc-206	178	1	as	as	SCONJ
ijtc-206	178	2	is	be	AUX
ijtc-206	178	3	known	know	VERB
ijtc-206	178	4	,	,	PUNCT
ijtc-206	178	5	the	the	DET
ijtc-206	178	6	government	government	NOUN
ijtc-206	178	7	's	's	PART
ijtc-206	178	8	appeal	appeal	NOUN
ijtc-206	178	9	to	to	ADP
ijtc-206	178	10	the	the	DET
ijtc-206	178	11	public	public	NOUN
ijtc-206	178	12	to	to	PART
ijtc-206	178	13	carry	carry	VERB
ijtc-206	178	14	out	out	ADP
ijtc-206	178	15	physical	physical	ADJ
ijtc-206	178	16	and	and	CCONJ
ijtc-206	178	17	social	social	ADJ
ijtc-206	178	18	distancing	distancing	NOUN
ijtc-206	178	19	affects	affect	VERB
ijtc-206	178	20	the	the	DET
ijtc-206	178	21	sales	sale	NOUN
ijtc-206	178	22	of	of	ADP
ijtc-206	178	23	micro	micro	NOUN
ijtc-206	178	24	,	,	PUNCT
ijtc-206	178	25	small	small	ADJ
ijtc-206	178	26	,	,	PUNCT
ijtc-206	178	27	and	and	CCONJ
ijtc-206	178	28	medium	medium	ADJ
ijtc-206	178	29	enterprises	enterprise	NOUN
ijtc-206	178	30	(	(	PUNCT
ijtc-206	178	31	msmes	msme	NOUN
ijtc-206	178	32	)	)	PUNCT
ijtc-206	178	33	.	.	PUNCT
ijtc-206	179	1	to	to	PART
ijtc-206	179	2	get	get	VERB
ijtc-206	179	3	around	around	ADP
ijtc-206	179	4	this	this	PRON
ijtc-206	179	5	,	,	PUNCT
ijtc-206	179	6	banks	bank	NOUN
ijtc-206	179	7	can	can	AUX
ijtc-206	179	8	help	help	VERB
ijtc-206	179	9	their	their	PRON
ijtc-206	179	10	msme	msme	NOUN
ijtc-206	179	11	players	player	NOUN
ijtc-206	179	12	to	to	PART
ijtc-206	179	13	connect	connect	VERB
ijtc-206	179	14	with	with	ADP
ijtc-206	179	15	the	the	DET
ijtc-206	179	16	ecosystem	ecosystem	NOUN
ijtc-206	179	17	so	so	SCONJ
ijtc-206	179	18	they	they	PRON
ijtc-206	179	19	can	can	AUX
ijtc-206	179	20	sell	sell	VERB
ijtc-206	179	21	online	online	ADV
ijtc-206	179	22	.	.	PUNCT
ijtc-206	180	1	an	an	DET
ijtc-206	180	2	example	example	NOUN
ijtc-206	180	3	is	be	AUX
ijtc-206	180	4	to	to	PART
ijtc-206	180	5	create	create	VERB
ijtc-206	180	6	msme	msme	NOUN
ijtc-206	180	7	go	go	VERB
ijtc-206	180	8	online	online	ADV
ijtc-206	180	9	.	.	PUNCT
ijtc-206	181	1	msme	msme	NOUN
ijtc-206	181	2	go	go	VERB
ijtc-206	181	3	online	online	ADV
ijtc-206	181	4	is	be	AUX
ijtc-206	181	5	a	a	DET
ijtc-206	181	6	digital	digital	ADJ
ijtc-206	181	7	platform	platform	NOUN
ijtc-206	181	8	that	that	PRON
ijtc-206	181	9	aims	aim	VERB
ijtc-206	181	10	to	to	PART
ijtc-206	181	11	facilitate	facilitate	VERB
ijtc-206	181	12	bank	bank	NOUN
ijtc-206	181	13	-	-	PUNCT
ijtc-206	181	14	assisted	assist	VERB
ijtc-206	181	15	msmes	msme	NOUN
ijtc-206	181	16	in	in	ADP
ijtc-206	181	17	expanding	expand	VERB
ijtc-206	181	18	the	the	DET
ijtc-206	181	19	sales	sale	NOUN
ijtc-206	181	20	reach	reach	NOUN
ijtc-206	181	21	of	of	ADP
ijtc-206	181	22	its	its	PRON
ijtc-206	181	23	products	product	NOUN
ijtc-206	181	24	.	.	PUNCT
ijtc-206	182	1	msme	msme	NOUN
ijtc-206	182	2	players	player	NOUN
ijtc-206	182	3	who	who	PRON
ijtc-206	182	4	are	be	AUX
ijtc-206	182	5	interested	interested	ADJ
ijtc-206	182	6	in	in	ADP
ijtc-206	182	7	entering	enter	VERB
ijtc-206	182	8	msme	msme	NOUN
ijtc-206	182	9	go	go	VERB
ijtc-206	182	10	online	online	ADV
ijtc-206	182	11	simply	simply	ADV
ijtc-206	182	12	go	go	VERB
ijtc-206	182	13	through	through	ADP
ijtc-206	182	14	a	a	DET
ijtc-206	182	15	simple	simple	ADJ
ijtc-206	182	16	step	step	NOUN
ijtc-206	182	17	-	-	PUNCT
ijtc-206	182	18	by	by	ADP
ijtc-206	182	19	-	-	PUNCT
ijtc-206	182	20	step	step	NOUN
ijtc-206	182	21	process	process	NOUN
ijtc-206	182	22	.	.	PUNCT
ijtc-206	183	1	customers	customer	NOUN
ijtc-206	183	2	are	be	AUX
ijtc-206	183	3	required	require	VERB
ijtc-206	183	4	to	to	PART
ijtc-206	183	5	complete	complete	VERB
ijtc-206	183	6	data	datum	NOUN
ijtc-206	183	7	and	and	CCONJ
ijtc-206	183	8	register	register	VERB
ijtc-206	183	9	their	their	PRON
ijtc-206	183	10	business	business	NOUN
ijtc-206	183	11	first	first	ADV
ijtc-206	183	12	by	by	ADP
ijtc-206	183	13	accessing	access	VERB
ijtc-206	183	14	the	the	DET
ijtc-206	183	15	msme	msme	NOUN
ijtc-206	183	16	go	go	VERB
ijtc-206	183	17	online	online	ADJ
ijtc-206	183	18	microsite	microsite	NOUN
ijtc-206	183	19	on	on	ADP
ijtc-206	183	20	the	the	DET
ijtc-206	183	21	bank	bank	NOUN
ijtc-206	183	22	's	's	PART
ijtc-206	183	23	website	website	NOUN
ijtc-206	183	24	via	via	ADP
ijtc-206	183	25	the	the	DET
ijtc-206	183	26	bank	bank	NOUN
ijtc-206	183	27	portal	portal	PROPN
ijtc-206	183	28	link	link	PROPN
ijtc-206	183	29	.	.	PUNCT
ijtc-206	184	1	furthermore	furthermore	ADV
ijtc-206	184	2	,	,	PUNCT
ijtc-206	184	3	the	the	DET
ijtc-206	184	4	seller	seller	NOUN
ijtc-206	184	5	will	will	AUX
ijtc-206	184	6	be	be	AUX
ijtc-206	184	7	asked	ask	VERB
ijtc-206	184	8	to	to	PART
ijtc-206	184	9	prepare	prepare	VERB
ijtc-206	184	10	product	product	NOUN
ijtc-206	184	11	documentation	documentation	NOUN
ijtc-206	184	12	,	,	PUNCT
ijtc-206	184	13	send	send	VERB
ijtc-206	184	14	samples	sample	NOUN
ijtc-206	184	15	of	of	ADP
ijtc-206	184	16	goods	good	NOUN
ijtc-206	184	17	,	,	PUNCT
ijtc-206	184	18	to	to	PART
ijtc-206	184	19	process	process	VERB
ijtc-206	184	20	the	the	DET
ijtc-206	184	21	delivery	delivery	NOUN
ijtc-206	184	22	of	of	ADP
ijtc-206	184	23	goods	good	NOUN
ijtc-206	184	24	to	to	ADP
ijtc-206	184	25	inventory	inventory	NOUN
ijtc-206	184	26	warehouses	warehouse	NOUN
ijtc-206	184	27	managed	manage	VERB
ijtc-206	184	28	by	by	ADP
ijtc-206	184	29	the	the	DET
ijtc-206	184	30	bank	bank	NOUN
ijtc-206	184	31	.	.	PUNCT
ijtc-206	185	1	these	these	DET
ijtc-206	185	2	items	item	NOUN
ijtc-206	185	3	will	will	AUX
ijtc-206	185	4	then	then	ADV
ijtc-206	185	5	be	be	AUX
ijtc-206	185	6	assisted	assist	VERB
ijtc-206	185	7	by	by	ADP
ijtc-206	185	8	the	the	DET
ijtc-206	185	9	bank	bank	NOUN
ijtc-206	185	10	to	to	PART
ijtc-206	185	11	be	be	AUX
ijtc-206	185	12	sold	sell	VERB
ijtc-206	185	13	through	through	ADP
ijtc-206	185	14	the	the	DET
ijtc-206	185	15	umkm	umkm	NOUN
ijtc-206	185	16	go	go	VERB
ijtc-206	185	17	online	online	ADJ
ijtc-206	185	18	platform	platform	NOUN
ijtc-206	185	19	.	.	PUNCT
ijtc-206	186	1	superior	superior	ADJ
ijtc-206	186	2	products	product	NOUN
ijtc-206	186	3	from	from	ADP
ijtc-206	186	4	bank	bank	NOUN
ijtc-206	186	5	-	-	PUNCT
ijtc-206	186	6	fostered	foster	VERB
ijtc-206	186	7	msme	msme	NOUN
ijtc-206	186	8	partners	partner	NOUN
ijtc-206	186	9	can	can	AUX
ijtc-206	186	10	be	be	AUX
ijtc-206	186	11	purchased	purchase	VERB
ijtc-206	186	12	directly	directly	ADV
ijtc-206	186	13	at	at	ADP
ijtc-206	186	14	e	e	NOUN
ijtc-206	186	15	-	-	NOUN
ijtc-206	186	16	commerce	commerce	NOUN
ijtc-206	186	17	partners	partner	NOUN
ijtc-206	186	18	such	such	ADJ
ijtc-206	186	19	as	as	ADP
ijtc-206	186	20	qoo10	qoo10	PROPN
ijtc-206	186	21	singapore	singapore	PROPN
ijtc-206	186	22	,	,	PUNCT
ijtc-206	186	23	tokopedia	tokopedia	PROPN
ijtc-206	186	24	,	,	PUNCT
ijtc-206	186	25	shopee	shopee	NOUN
ijtc-206	186	26	,	,	PUNCT
ijtc-206	186	27	bukalapak	bukalapak	NOUN
ijtc-206	186	28	,	,	PUNCT
ijtc-206	186	29	blanja.com	blanja.com	X
ijtc-206	186	30	,	,	PUNCT
ijtc-206	186	31	and	and	CCONJ
ijtc-206	186	32	blibli.com	blibli.com	NUM
ijtc-206	186	33	.	.	PUNCT
ijtc-206	187	1	(	(	PUNCT
ijtc-206	187	2	hertati	hertati	NOUN
ijtc-206	187	3	.	.	PUNCT
ijtc-206	187	4	,	,	PUNCT
ijtc-206	187	5	syafarudin	syafarudin	VERB
ijtc-206	187	6	.	.	PROPN
ijtc-206	187	7	,	,	PUNCT
ijtc-206	187	8	safkaur	safkaur	PROPN
ijtc-206	187	9	.	.	PUNCT
ijtc-206	188	1	fery	fery	PROPN
ijtc-206	188	2	.	.	PUNCT
ijtc-206	189	1	2020	2020	NUM
ijtc-206	189	2	:	:	PUNCT
ijtc-206	190	1	hertati	hertati	PROPN
ijtc-206	190	2	&	&	CCONJ
ijtc-206	190	3	safkaur	safkaur	PROPN
ijtc-206	190	4	,	,	PUNCT
ijtc-206	190	5	2020	2020	NUM
ijtc-206	190	6	)	)	PUNCT
ijtc-206	190	7	.	.	PUNCT
ijtc-206	191	1	use	use	VERB
ijtc-206	191	2	the	the	DET
ijtc-206	191	3	zoom	zoom	NOUN
ijtc-206	191	4	tool	tool	NOUN
ijtc-206	191	5	for	for	ADP
ijtc-206	191	6	on	on	ADP
ijtc-206	191	7	the	the	DET
ijtc-206	191	8	spot	spot	NOUN
ijtc-206	191	9	(	(	PUNCT
ijtc-206	191	10	ots	ots	PROPN
ijtc-206	191	11	)	)	PUNCT
ijtc-206	191	12	.	.	PUNCT
ijtc-206	192	1	when	when	SCONJ
ijtc-206	192	2	the	the	DET
ijtc-206	192	3	government	government	NOUN
ijtc-206	192	4	requires	require	VERB
ijtc-206	192	5	social	social	ADJ
ijtc-206	192	6	distancing	distancing	NOUN
ijtc-206	192	7	or	or	CCONJ
ijtc-206	192	8	physical	physical	ADJ
ijtc-206	192	9	distancing	distancing	NOUN
ijtc-206	192	10	,	,	PUNCT
ijtc-206	192	11	the	the	DET
ijtc-206	192	12	hope	hope	NOUN
ijtc-206	192	13	is	be	AUX
ijtc-206	192	14	that	that	SCONJ
ijtc-206	192	15	the	the	DET
ijtc-206	192	16	bank	bank	NOUN
ijtc-206	192	17	's	's	PART
ijtc-206	192	18	response	response	NOUN
ijtc-206	192	19	is	be	AUX
ijtc-206	192	20	to	to	PART
ijtc-206	192	21	enforce	enforce	VERB
ijtc-206	192	22	verification	verification	NOUN
ijtc-206	192	23	of	of	ADP
ijtc-206	192	24	credit	credit	NOUN
ijtc-206	192	25	guarantees	guarantee	NOUN
ijtc-206	192	26	in	in	ADP
ijtc-206	192	27	the	the	DET
ijtc-206	192	28	field	field	NOUN
ijtc-206	192	29	or	or	CCONJ
ijtc-206	192	30	ots	ots	PROPN
ijtc-206	192	31	via	via	ADP
ijtc-206	192	32	video	video	NOUN
ijtc-206	192	33	calls	call	NOUN
ijtc-206	192	34	or	or	CCONJ
ijtc-206	192	35	zooms	zoom	NOUN
ijtc-206	192	36	.	.	PUNCT
ijtc-206	193	1	business	business	NOUN
ijtc-206	193	2	assistance	assistance	NOUN
ijtc-206	193	3	and	and	CCONJ
ijtc-206	193	4	consulting	consulting	NOUN
ijtc-206	193	5	.	.	PUNCT
ijtc-206	194	1	msme	msme	NOUN
ijtc-206	194	2	customers	customer	NOUN
ijtc-206	194	3	whose	whose	DET
ijtc-206	194	4	business	business	NOUN
ijtc-206	194	5	is	be	AUX
ijtc-206	194	6	disrupted	disrupt	VERB
ijtc-206	194	7	due	due	ADP
ijtc-206	194	8	to	to	ADP
ijtc-206	194	9	covid-19	covid-19	PROPN
ijtc-206	194	10	receive	receive	VERB
ijtc-206	194	11	business	business	NOUN
ijtc-206	194	12	assistance	assistance	NOUN
ijtc-206	194	13	and	and	CCONJ
ijtc-206	194	14	consultations	consultation	NOUN
ijtc-206	194	15	by	by	ADP
ijtc-206	194	16	bank	bank	NOUN
ijtc-206	194	17	staff	staff	NOUN
ijtc-206	194	18	,	,	PUNCT
ijtc-206	194	19	namely	namely	ADV
ijtc-206	194	20	relationship	relationship	NOUN
ijtc-206	194	21	managers	manager	NOUN
ijtc-206	194	22	(	(	PUNCT
ijtc-206	194	23	rm	rm	NOUN
ijtc-206	194	24	)	)	PUNCT
ijtc-206	194	25	spread	spread	VERB
ijtc-206	194	26	across	across	ADP
ijtc-206	194	27	indonesia	indonesia	PROPN
ijtc-206	194	28	.	.	PUNCT
ijtc-206	195	1	the	the	DET
ijtc-206	195	2	role	role	NOUN
ijtc-206	195	3	of	of	ADP
ijtc-206	195	4	this	this	DET
ijtc-206	195	5	rm	rm	NOUN
ijtc-206	195	6	is	be	AUX
ijtc-206	195	7	to	to	PART
ijtc-206	195	8	provide	provide	VERB
ijtc-206	195	9	assistance	assistance	NOUN
ijtc-206	195	10	as	as	ADV
ijtc-206	195	11	well	well	ADV
ijtc-206	195	12	as	as	ADP
ijtc-206	195	13	a	a	DET
ijtc-206	195	14	consultant	consultant	NOUN
ijtc-206	195	15	if	if	SCONJ
ijtc-206	195	16	the	the	DET
ijtc-206	195	17	customer	customer	NOUN
ijtc-206	195	18	's	's	PART
ijtc-206	195	19	loan	loan	NOUN
ijtc-206	195	20	is	be	AUX
ijtc-206	195	21	restructured	restructure	VERB
ijtc-206	195	22	until	until	SCONJ
ijtc-206	195	23	the	the	DET
ijtc-206	195	24	restructuring	restructuring	NOUN
ijtc-206	195	25	process	process	NOUN
ijtc-206	195	26	runs	run	VERB
ijtc-206	195	27	smoothly	smoothly	ADV
ijtc-206	195	28	(	(	PUNCT
ijtc-206	195	29	syafarudin	syafarudin	PROPN
ijtc-206	195	30	,	,	PUNCT
ijtc-206	195	31	saluy	saluy	NOUN
ijtc-206	195	32	,	,	PUNCT
ijtc-206	195	33	masyhudzulhak	masyhudzulhak	NOUN
ijtc-206	195	34	.	.	PUNCT
ijtc-206	196	1	2020	2020	NUM
ijtc-206	196	2	:	:	PUNCT
ijtc-206	197	1	hertati	hertati	PROPN
ijtc-206	197	2	&	&	CCONJ
ijtc-206	197	3	safkaur	safkaur	PROPN
ijtc-206	197	4	,	,	PUNCT
ijtc-206	197	5	2019	2019	NUM
ijtc-206	197	6	)	)	PUNCT
ijtc-206	197	7	.	.	PUNCT
ijtc-206	198	1	corporate	corporate	ADJ
ijtc-206	198	2	social	social	ADJ
ijtc-206	198	3	responsibility	responsibility	NOUN
ijtc-206	198	4	(	(	PUNCT
ijtc-206	198	5	csr	csr	NOUN
ijtc-206	198	6	)	)	PUNCT
ijtc-206	198	7	program	program	NOUN
ijtc-206	198	8	through	through	ADP
ijtc-206	198	9	online	online	ADJ
ijtc-206	198	10	education	education	NOUN
ijtc-206	198	11	and	and	CCONJ
ijtc-206	198	12	training	training	NOUN
ijtc-206	198	13	for	for	ADP
ijtc-206	198	14	msme	msme	NOUN
ijtc-206	198	15	players	player	NOUN
ijtc-206	198	16	.	.	PUNCT
ijtc-206	199	1	banks	bank	NOUN
ijtc-206	199	2	can	can	AUX
ijtc-206	199	3	organize	organize	VERB
ijtc-206	199	4	an	an	DET
ijtc-206	199	5	online	online	ADJ
ijtc-206	199	6	education	education	NOUN
ijtc-206	199	7	and	and	CCONJ
ijtc-206	199	8	training	training	NOUN
ijtc-206	199	9	program	program	NOUN
ijtc-206	199	10	'	'	PUNCT
ijtc-206	199	11	bank	bank	NOUN
ijtc-206	199	12	virtual	virtual	ADJ
ijtc-206	199	13	the	the	DET
ijtc-206	199	14	influence	influence	NOUN
ijtc-206	199	15	of	of	ADP
ijtc-206	199	16	service	service	NOUN
ijtc-206	199	17	quality	quality	NOUN
ijtc-206	199	18	,	,	PUNCT
ijtc-206	199	19	marketing	marketing	NOUN
ijtc-206	199	20	mix	mix	NOUN
ijtc-206	199	21	,	,	PUNCT
ijtc-206	199	22	on	on	ADP
ijtc-206	199	23	bank	bank	NOUN
ijtc-206	199	24	customer	customer	NOUN
ijtc-206	199	25	satisfaction	satisfaction	NOUN
ijtc-206	199	26	in	in	ADP
ijtc-206	199	27	the	the	DET
ijtc-206	199	28	era	era	NOUN
ijtc-206	199	29	covid-19	covid-19	PROPN
ijtc-206	199	30	rumiyati	rumiyati	PROPN
ijtc-206	199	31	,	,	PUNCT
ijtc-206	199	32	syafarudin	syafarudin	VERB
ijtc-206	199	33	92	92	NUM
ijtc-206	199	34	|	|	ADV
ijtc-206	199	35	ilomata	ilomata	NOUN
ijtc-206	199	36	international	international	ADJ
ijtc-206	199	37	journal	journal	NOUN
ijtc-206	199	38	of	of	ADP
ijtc-206	199	39	tax	tax	PROPN
ijtc-206	199	40	&	&	CCONJ
ijtc-206	199	41	accounting	accounting	PROPN
ijtc-206	199	42	volume	volume	NOUN
ijtc-206	199	43	2	2	NUM
ijtc-206	199	44	issue	issue	NOUN
ijtc-206	199	45	1	1	NUM
ijtc-206	199	46	,	,	PUNCT
ijtc-206	199	47	january	january	NOUN
ijtc-206	199	48	2021	2021	NUM
ijtc-206	199	49	training	training	NOUN
ijtc-206	199	50	and	and	CCONJ
ijtc-206	199	51	education	education	NOUN
ijtc-206	199	52	'	'	PUNCT
ijtc-206	199	53	which	which	PRON
ijtc-206	199	54	is	be	AUX
ijtc-206	199	55	carried	carry	VERB
ijtc-206	199	56	out	out	ADP
ijtc-206	199	57	through	through	ADP
ijtc-206	199	58	the	the	DET
ijtc-206	199	59	umkm	umkm	NOUN
ijtc-206	199	60	go	go	VERB
ijtc-206	199	61	online	online	ADJ
ijtc-206	199	62	application	application	NOUN
ijtc-206	199	63	.	.	PUNCT
ijtc-206	200	1	this	this	PRON
ijtc-206	200	2	is	be	AUX
ijtc-206	200	3	the	the	DET
ijtc-206	200	4	bank	bank	NOUN
ijtc-206	200	5	's	's	PART
ijtc-206	200	6	effort	effort	NOUN
ijtc-206	200	7	to	to	PART
ijtc-206	200	8	continue	continue	VERB
ijtc-206	200	9	to	to	PART
ijtc-206	200	10	encourage	encourage	VERB
ijtc-206	200	11	msme	msme	NOUN
ijtc-206	200	12	players	player	NOUN
ijtc-206	200	13	to	to	PART
ijtc-206	200	14	increase	increase	VERB
ijtc-206	200	15	their	their	PRON
ijtc-206	200	16	capacity	capacity	NOUN
ijtc-206	200	17	and	and	CCONJ
ijtc-206	200	18	business	business	NOUN
ijtc-206	200	19	amidst	amidst	ADP
ijtc-206	200	20	government	government	NOUN
ijtc-206	200	21	calls	call	VERB
ijtc-206	200	22	for	for	ADP
ijtc-206	200	23	physical	physical	ADJ
ijtc-206	200	24	restrictions	restriction	NOUN
ijtc-206	200	25	that	that	PRON
ijtc-206	200	26	are	be	AUX
ijtc-206	200	27	useful	useful	ADJ
ijtc-206	200	28	to	to	PART
ijtc-206	200	29	suppress	suppress	VERB
ijtc-206	200	30	the	the	DET
ijtc-206	200	31	spread	spread	NOUN
ijtc-206	200	32	of	of	ADP
ijtc-206	200	33	covid19	covid19	NOUN
ijtc-206	200	34	.	.	PUNCT
ijtc-206	201	1	banks	bank	NOUN
ijtc-206	201	2	must	must	AUX
ijtc-206	201	3	immediately	immediately	ADV
ijtc-206	201	4	adapt	adapt	VERB
ijtc-206	201	5	to	to	ADP
ijtc-206	201	6	the	the	DET
ijtc-206	201	7	conditions	condition	NOUN
ijtc-206	201	8	of	of	ADP
ijtc-206	201	9	the	the	DET
ijtc-206	201	10	coronavirus	coronavirus	NOUN
ijtc-206	201	11	pandemic	pandemic	ADJ
ijtc-206	201	12	by	by	ADP
ijtc-206	201	13	implementing	implement	VERB
ijtc-206	201	14	new	new	ADJ
ijtc-206	201	15	strategies	strategy	NOUN
ijtc-206	201	16	and	and	CCONJ
ijtc-206	201	17	get	get	VERB
ijtc-206	201	18	back	back	ADV
ijtc-206	201	19	on	on	ADP
ijtc-206	201	20	the	the	DET
ijtc-206	201	21	track	track	NOUN
ijtc-206	201	22	of	of	ADP
ijtc-206	201	23	good	good	ADJ
ijtc-206	201	24	performance	performance	NOUN
ijtc-206	201	25	.	.	PUNCT
ijtc-206	202	1	the	the	DET
ijtc-206	202	2	hope	hope	NOUN
ijtc-206	202	3	is	be	AUX
ijtc-206	202	4	that	that	SCONJ
ijtc-206	202	5	the	the	DET
ijtc-206	202	6	bank	bank	NOUN
ijtc-206	202	7	's	's	PART
ijtc-206	202	8	intermediary	intermediary	ADJ
ijtc-206	202	9	function	function	NOUN
ijtc-206	202	10	will	will	AUX
ijtc-206	202	11	run	run	VERB
ijtc-206	202	12	smoothly	smoothly	ADV
ijtc-206	202	13	and	and	CCONJ
ijtc-206	202	14	be	be	AUX
ijtc-206	202	15	able	able	ADJ
ijtc-206	202	16	to	to	PART
ijtc-206	202	17	leverage	leverage	VERB
ijtc-206	202	18	indonesia	indonesia	PROPN
ijtc-206	202	19	's	's	PART
ijtc-206	202	20	national	national	ADJ
ijtc-206	202	21	economic	economic	ADJ
ijtc-206	202	22	growth	growth	NOUN
ijtc-206	202	23	in	in	ADP
ijtc-206	202	24	the	the	DET
ijtc-206	202	25	new	new	ADJ
ijtc-206	202	26	normal	normal	ADJ
ijtc-206	202	27	era	era	NOUN
ijtc-206	202	28	(	(	PUNCT
ijtc-206	202	29	hertati	hertati	NOUN
ijtc-206	202	30	&	&	CCONJ
ijtc-206	202	31	syafarudin	syafarudin	PROPN
ijtc-206	202	32	,	,	PUNCT
ijtc-206	202	33	2018	2018	NUM
ijtc-206	202	34	:	:	PUNCT
ijtc-206	203	1	syafarudin	syafarudin	VERB
ijtc-206	203	2	,	,	PUNCT
ijtc-206	203	3	2016	2016	NUM
ijtc-206	203	4	)	)	PUNCT
ijtc-206	203	5	.	.	PUNCT
ijtc-206	204	1	conclusion	conclusion	NOUN
ijtc-206	204	2	several	several	ADJ
ijtc-206	204	3	business	business	NOUN
ijtc-206	204	4	sectors	sector	NOUN
ijtc-206	204	5	were	be	AUX
ijtc-206	204	6	affected	affect	VERB
ijtc-206	204	7	by	by	ADP
ijtc-206	204	8	the	the	DET
ijtc-206	204	9	coronavirus	coronavirus	NOUN
ijtc-206	204	10	pandemic	pandemic	ADJ
ijtc-206	204	11	(	(	PUNCT
ijtc-206	204	12	covid-19	covid-19	PROPN
ijtc-206	204	13	)	)	PUNCT
ijtc-206	204	14	,	,	PUNCT
ijtc-206	204	15	including	include	VERB
ijtc-206	204	16	the	the	DET
ijtc-206	204	17	banking	banking	NOUN
ijtc-206	204	18	sector	sector	NOUN
ijtc-206	204	19	.	.	PUNCT
ijtc-206	205	1	therefore	therefore	ADV
ijtc-206	205	2	,	,	PUNCT
ijtc-206	205	3	for	for	SCONJ
ijtc-206	205	4	the	the	DET
ijtc-206	205	5	banking	banking	NOUN
ijtc-206	205	6	sector	sector	NOUN
ijtc-206	205	7	to	to	PART
ijtc-206	205	8	continue	continue	VERB
ijtc-206	205	9	to	to	PART
ijtc-206	205	10	exist	exist	VERB
ijtc-206	205	11	during	during	ADP
ijtc-206	205	12	the	the	DET
ijtc-206	205	13	coronavirus	coronavirus	NOUN
ijtc-206	205	14	pandemic	pandemic	ADJ
ijtc-206	205	15	,	,	PUNCT
ijtc-206	205	16	banks	bank	NOUN
ijtc-206	205	17	must	must	AUX
ijtc-206	205	18	carefully	carefully	ADV
ijtc-206	205	19	mitigate	mitigate	VERB
ijtc-206	205	20	risks	risk	NOUN
ijtc-206	205	21	and	and	CCONJ
ijtc-206	205	22	use	use	VERB
ijtc-206	205	23	creative	creative	ADJ
ijtc-206	205	24	strategies	strategy	NOUN
ijtc-206	205	25	to	to	PART
ijtc-206	205	26	deal	deal	VERB
ijtc-206	205	27	with	with	ADP
ijtc-206	205	28	the	the	DET
ijtc-206	205	29	current	current	ADJ
ijtc-206	205	30	uncertain	uncertain	ADJ
ijtc-206	205	31	conditions	condition	NOUN
ijtc-206	205	32	.	.	PUNCT
ijtc-206	206	1	the	the	DET
ijtc-206	206	2	covid-19	covid-19	PROPN
ijtc-206	206	3	pandemic	pandemic	ADJ
ijtc-206	206	4	outbreak	outbreak	NOUN
ijtc-206	206	5	forces	force	VERB
ijtc-206	206	6	individuals	individual	NOUN
ijtc-206	206	7	/	/	SYM
ijtc-206	206	8	groups	group	NOUN
ijtc-206	206	9	/	/	SYM
ijtc-206	206	10	institutions	institution	NOUN
ijtc-206	206	11	/	/	SYM
ijtc-206	206	12	countries	country	NOUN
ijtc-206	206	13	to	to	PART
ijtc-206	206	14	change	change	VERB
ijtc-206	206	15	their	their	PRON
ijtc-206	206	16	lifestyle	lifestyle	NOUN
ijtc-206	206	17	and	and	CCONJ
ijtc-206	206	18	behavior	behavior	NOUN
ijtc-206	206	19	so	so	ADV
ijtc-206	206	20	far	far	ADV
ijtc-206	206	21	.	.	PUNCT
ijtc-206	207	1	if	if	SCONJ
ijtc-206	207	2	individuals	individual	NOUN
ijtc-206	207	3	/	/	SYM
ijtc-206	207	4	groups	group	NOUN
ijtc-206	207	5	/	/	SYM
ijtc-206	207	6	institutions	institution	NOUN
ijtc-206	207	7	/	/	SYM
ijtc-206	207	8	countries	country	NOUN
ijtc-206	207	9	do	do	AUX
ijtc-206	207	10	not	not	PART
ijtc-206	207	11	make	make	VERB
ijtc-206	207	12	changes	change	NOUN
ijtc-206	207	13	,	,	PUNCT
ijtc-206	207	14	then	then	ADV
ijtc-206	207	15	those	those	DET
ijtc-206	207	16	changes	change	NOUN
ijtc-206	207	17	will	will	AUX
ijtc-206	207	18	automatically	automatically	ADV
ijtc-206	207	19	crush	crush	VERB
ijtc-206	207	20	them	they	PRON
ijtc-206	207	21	,	,	PUNCT
ijtc-206	207	22	without	without	ADP
ijtc-206	207	23	exception	exception	NOUN
ijtc-206	207	24	in	in	ADP
ijtc-206	207	25	the	the	DET
ijtc-206	207	26	banking	banking	NOUN
ijtc-206	207	27	business	business	NOUN
ijtc-206	207	28	sector	sector	NOUN
ijtc-206	207	29	.	.	PUNCT
ijtc-206	208	1	based	base	VERB
ijtc-206	208	2	on	on	ADP
ijtc-206	208	3	the	the	DET
ijtc-206	208	4	overall	overall	ADJ
ijtc-206	208	5	presentation	presentation	NOUN
ijtc-206	208	6	of	of	ADP
ijtc-206	208	7	statistical	statistical	ADJ
ijtc-206	208	8	calculation	calculation	NOUN
ijtc-206	208	9	analysis	analysis	NOUN
ijtc-206	208	10	on	on	ADP
ijtc-206	208	11	structural	structural	ADJ
ijtc-206	208	12	model	model	NOUN
ijtc-206	208	13	analysis	analysis	NOUN
ijtc-206	208	14	and	and	CCONJ
ijtc-206	208	15	hypothesis	hypothesis	NOUN
ijtc-206	208	16	testing	testing	NOUN
ijtc-206	208	17	,	,	PUNCT
ijtc-206	208	18	it	it	PRON
ijtc-206	208	19	can	can	AUX
ijtc-206	208	20	be	be	AUX
ijtc-206	208	21	concluded	conclude	VERB
ijtc-206	208	22	that	that	SCONJ
ijtc-206	208	23	partially	partially	ADV
ijtc-206	208	24	:	:	PUNCT
ijtc-206	208	25	service	service	NOUN
ijtc-206	208	26	quality	quality	NOUN
ijtc-206	208	27	is	be	AUX
ijtc-206	208	28	proven	prove	VERB
ijtc-206	208	29	to	to	PART
ijtc-206	208	30	have	have	VERB
ijtc-206	208	31	a	a	DET
ijtc-206	208	32	positive	positive	ADJ
ijtc-206	208	33	and	and	CCONJ
ijtc-206	208	34	significant	significant	ADJ
ijtc-206	208	35	effect	effect	NOUN
ijtc-206	208	36	on	on	ADP
ijtc-206	208	37	customer	customer	NOUN
ijtc-206	208	38	satisfaction	satisfaction	NOUN
ijtc-206	208	39	.	.	PUNCT
ijtc-206	209	1	the	the	DET
ijtc-206	209	2	marketing	marketing	NOUN
ijtc-206	209	3	mix	mix	NOUN
ijtc-206	209	4	is	be	AUX
ijtc-206	209	5	proven	prove	VERB
ijtc-206	209	6	to	to	PART
ijtc-206	209	7	have	have	VERB
ijtc-206	209	8	a	a	DET
ijtc-206	209	9	positive	positive	ADJ
ijtc-206	209	10	and	and	CCONJ
ijtc-206	209	11	significant	significant	ADJ
ijtc-206	209	12	effect	effect	NOUN
ijtc-206	209	13	on	on	ADP
ijtc-206	209	14	customer	customer	NOUN
ijtc-206	209	15	satisfaction	satisfaction	NOUN
ijtc-206	209	16	.	.	PUNCT
ijtc-206	210	1	syaran	syaran	ADJ
ijtc-206	210	2	.	.	PUNCT
ijtc-206	211	1	banks	bank	NOUN
ijtc-206	211	2	to	to	PART
ijtc-206	211	3	improve	improve	VERB
ijtc-206	211	4	service	service	NOUN
ijtc-206	211	5	quality	quality	NOUN
ijtc-206	211	6	with	with	ADP
ijtc-206	211	7	training	training	NOUN
ijtc-206	211	8	2	2	NUM
ijtc-206	211	9	to	to	PART
ijtc-206	211	10	be	be	AUX
ijtc-206	211	11	faster	fast	ADJ
ijtc-206	211	12	in	in	ADP
ijtc-206	211	13	serving	serve	VERB
ijtc-206	211	14	customers	customer	NOUN
ijtc-206	211	15	by	by	ADP
ijtc-206	211	16	evaluating	evaluate	VERB
ijtc-206	211	17	savings	saving	NOUN
ijtc-206	211	18	interest	interest	NOUN
ijtc-206	211	19	rates	rate	NOUN
ijtc-206	211	20	in	in	ADP
ijtc-206	211	21	the	the	DET
ijtc-206	211	22	coming	come	VERB
ijtc-206	211	23	year	year	NOUN
ijtc-206	211	24	to	to	PART
ijtc-206	211	25	make	make	VERB
ijtc-206	211	26	it	it	PRON
ijtc-206	211	27	more	more	ADV
ijtc-206	211	28	competitive	competitive	ADJ
ijtc-206	211	29	.	.	PUNCT
ijtc-206	212	1	the	the	DET
ijtc-206	212	2	marketing	marketing	NOUN
ijtc-206	212	3	unit	unit	NOUN
ijtc-206	212	4	further	far	ADV
ijtc-206	212	5	improves	improve	VERB
ijtc-206	212	6	promotion	promotion	NOUN
ijtc-206	212	7	through	through	ADP
ijtc-206	212	8	social	social	ADJ
ijtc-206	212	9	media	medium	NOUN
ijtc-206	212	10	,	,	PUNCT
ijtc-206	212	11	advertisements	advertisement	NOUN
ijtc-206	212	12	,	,	PUNCT
ijtc-206	212	13	so	so	SCONJ
ijtc-206	212	14	that	that	SCONJ
ijtc-206	212	15	it	it	PRON
ijtc-206	212	16	is	be	AUX
ijtc-206	212	17	known	know	VERB
ijtc-206	212	18	to	to	ADP
ijtc-206	212	19	the	the	DET
ijtc-206	212	20	public	public	NOUN
ijtc-206	212	21	.	.	PUNCT
ijtc-206	213	1	increase	increase	VERB
ijtc-206	213	2	cooperation	cooperation	NOUN
ijtc-206	213	3	with	with	ADP
ijtc-206	213	4	private	private	ADJ
ijtc-206	213	5	companies	company	NOUN
ijtc-206	213	6	and	and	CCONJ
ijtc-206	213	7	government	government	NOUN
ijtc-206	213	8	agencies	agency	NOUN
ijtc-206	213	9	.	.	PUNCT
ijtc-206	214	1	for	for	ADP
ijtc-206	214	2	researchers	researcher	NOUN
ijtc-206	214	3	who	who	PRON
ijtc-206	214	4	will	will	AUX
ijtc-206	214	5	research	research	VERB
ijtc-206	214	6	further	far	ADV
ijtc-206	214	7	in	in	ADP
ijtc-206	214	8	further	further	ADJ
ijtc-206	214	9	research	research	NOUN
ijtc-206	214	10	,	,	PUNCT
ijtc-206	214	11	it	it	PRON
ijtc-206	214	12	is	be	AUX
ijtc-206	214	13	hoped	hope	VERB
ijtc-206	214	14	that	that	SCONJ
ijtc-206	214	15	they	they	PRON
ijtc-206	214	16	can	can	AUX
ijtc-206	214	17	add	add	VERB
ijtc-206	214	18	or	or	CCONJ
ijtc-206	214	19	develop	develop	VERB
ijtc-206	214	20	other	other	ADJ
ijtc-206	214	21	variables	variable	NOUN
ijtc-206	214	22	as	as	ADP
ijtc-206	214	23	a	a	DET
ijtc-206	214	24	reference	reference	NOUN
ijtc-206	214	25	for	for	ADP
ijtc-206	214	26	research	research	NOUN
ijtc-206	214	27	at	at	ADP
ijtc-206	214	28	the	the	DET
ijtc-206	214	29	next	next	ADJ
ijtc-206	214	30	research	research	NOUN
ijtc-206	214	31	stage	stage	NOUN
ijtc-206	214	32	.	.	PUNCT
ijtc-206	215	1	references	reference	NOUN
ijtc-206	215	2	ali	ali	PROPN
ijtc-206	215	3	,	,	PUNCT
ijtc-206	215	4	hapzi	hapzi	PROPN
ijtc-206	215	5	&	&	CCONJ
ijtc-206	215	6	baruna	baruna	PROPN
ijtc-206	215	7	hadibrata	hadibrata	PROPN
ijtc-206	215	8	(	(	PUNCT
ijtc-206	215	9	2015	2015	NUM
ijtc-206	215	10	)	)	PUNCT
ijtc-206	215	11	.	.	PUNCT
ijtc-206	216	1	one	one	NUM
ijtc-206	216	2	-	-	PUNCT
ijtc-206	216	3	stop	stop	NOUN
ijtc-206	216	4	services	service	NOUN
ijtc-206	216	5	:	:	PUNCT
ijtc-206	216	6	quality	quality	NOUN
ijtc-206	216	7	of	of	ADP
ijtc-206	216	8	service	service	NOUN
ijtc-206	216	9	and	and	CCONJ
ijtc-206	216	10	accessibility	accessibility	NOUN
ijtc-206	216	11	to	to	ADP
ijtc-206	216	12	the	the	DET
ijtc-206	216	13	investor	investor	NOUN
ijtc-206	216	14	loyalty	loyalty	NOUN
ijtc-206	216	15	:	:	PUNCT
ijtc-206	216	16	the	the	DET
ijtc-206	216	17	investment	investment	NOUN
ijtc-206	216	18	coordinating	coordinate	VERB
ijtc-206	216	19	board	board	NOUN
ijtc-206	216	20	.	.	PUNCT
ijtc-206	217	1	international	international	ADJ
ijtc-206	217	2	journal	journal	PROPN
ijtc-206	217	3	of	of	ADP
ijtc-206	217	4	bisnis	bisnis	PROPN
ijtc-206	217	5	and	and	CCONJ
ijtc-206	217	6	commerce	commerce	PROPN
ijtc-206	217	7	arikunto	arikunto	ADP
ijtc-206	217	8	,	,	PUNCT
ijtc-206	217	9	suharsimi	suharsimi	PROPN
ijtc-206	217	10	,	,	PUNCT
ijtc-206	217	11	2008	2008	NUM
ijtc-206	217	12	.	.	PUNCT
ijtc-206	218	1	prosedur	prosedur	PROPN
ijtc-206	218	2	penelitian	penelitian	PROPN
ijtc-206	218	3	suatu	suatu	PROPN
ijtc-206	218	4	pendekatan	pendekatan	PROPN
ijtc-206	218	5	praktek	praktek	NOUN
ijtc-206	218	6	.	.	PUNCT
ijtc-206	219	1	jakarta	jakarta	PROPN
ijtc-206	219	2	:	:	PUNCT
ijtc-206	219	3	rineka	rineka	NOUN
ijtc-206	219	4	cipta	cipta	VERB
ijtc-206	219	5	.	.	PUNCT
ijtc-206	220	1	azwar	azwar	PROPN
ijtc-206	220	2	,	,	PUNCT
ijtc-206	220	3	syaifuddin	syaifuddin	NOUN
ijtc-206	220	4	,	,	PUNCT
ijtc-206	220	5	2007	2007	NUM
ijtc-206	220	6	.	.	PUNCT
ijtc-206	221	1	validitas	validitas	PROPN
ijtc-206	221	2	dan	dan	PROPN
ijtc-206	221	3	reliabilitas	reliabilitas	PROPN
ijtc-206	221	4	,	,	PUNCT
ijtc-206	221	5	yogyakarta	yogyakarta	PROPN
ijtc-206	221	6	:	:	PUNCT
ijtc-206	221	7	pustaka	pustaka	ADJ
ijtc-206	221	8	pelajar	pelajar	NOUN
ijtc-206	221	9	.	.	PUNCT
ijtc-206	222	1	bhatt	bhatt	PROPN
ijtc-206	222	2	,	,	PUNCT
ijtc-206	222	3	a.k	a.k	PROPN
ijtc-206	222	4	,	,	PUNCT
ijtc-206	222	5	(	(	PUNCT
ijtc-206	222	6	2016	2016	NUM
ijtc-206	222	7	)	)	PUNCT
ijtc-206	222	8	.	.	PUNCT
ijtc-206	223	1	measuring	measure	VERB
ijtc-206	223	2	customer	customer	NOUN
ijtc-206	223	3	satisfaction	satisfaction	NOUN
ijtc-206	223	4	using	use	VERB
ijtc-206	223	5	servqual	servqual	ADJ
ijtc-206	223	6	model	model	NOUN
ijtc-206	223	7	–	–	PUNCT
ijtc-206	223	8	an	an	DET
ijtc-206	223	9	empirical	empirical	ADJ
ijtc-206	223	10	study	study	NOUN
ijtc-206	223	11	.	.	PUNCT
ijtc-206	224	1	international	international	ADJ
ijtc-206	224	2	journal	journal	NOUN
ijtc-206	224	3	of	of	ADP
ijtc-206	224	4	trend	trend	NOUN
ijtc-206	224	5	in	in	ADP
ijtc-206	224	6	research	research	NOUN
ijtc-206	224	7	and	and	CCONJ
ijtc-206	224	8	development	development	NOUN
ijtc-206	224	9	,	,	PUNCT
ijtc-206	224	10	volume	volume	NOUN
ijtc-206	224	11	3(1	3(1	NUM
ijtc-206	224	12	)	)	PUNCT
ijtc-206	224	13	,	,	PUNCT
ijtc-206	224	14	issn	issn	PROPN
ijtc-206	224	15	:	:	PUNCT
ijtc-206	224	16	2394	2394	NUM
ijtc-206	224	17	-	-	SYM
ijtc-206	224	18	9333	9333	NUM
ijtc-206	224	19	.	.	PUNCT
ijtc-206	225	1	bhatt	bhatt	PROPN
ijtc-206	225	2	,	,	PUNCT
ijtc-206	225	3	a.k	a.k	PROPN
ijtc-206	225	4	.	.	PROPN
ijtc-206	225	5	,	,	PUNCT
ijtc-206	225	6	divya	divya	PROPN
ijtc-206	225	7	sahil	sahil	PROPN
ijtc-206	225	8	bhanawat	bhanawat	PROPN
ijtc-206	225	9	(	(	PUNCT
ijtc-206	225	10	2016	2016	NUM
ijtc-206	225	11	)	)	PUNCT
ijtc-206	225	12	.	.	PUNCT
ijtc-206	226	1	measuring	measure	VERB
ijtc-206	226	2	customer	customer	NOUN
ijtc-206	226	3	satisfaction	satisfaction	NOUN
ijtc-206	226	4	using	use	VERB
ijtc-206	226	5	servqual	servqual	ADJ
ijtc-206	226	6	model	model	NOUN
ijtc-206	226	7	–	–	PUNCT
ijtc-206	226	8	an	an	DET
ijtc-206	226	9	empirical	empirical	ADJ
ijtc-206	226	10	study	study	NOUN
ijtc-206	226	11	bni,2019	bni,2019	NOUN
ijtc-206	226	12	.	.	PUNCT
ijtc-206	227	1	bni	bni	PROPN
ijtc-206	227	2	emerald.di	emerald.di	X
ijtc-206	227	3	akses	akse	VERB
ijtc-206	227	4	pada	pada	PROPN
ijtc-206	227	5	25	25	NUM
ijtc-206	227	6	mei	mei	PROPN
ijtc-206	227	7	2020.https://www.bni.co.id/emerald	2020.https://www.bni.co.id/emerald	NUM
ijtc-206	227	8	chamidah	chamidah	PROPN
ijtc-206	227	9	,	,	PUNCT
ijtc-206	227	10	s.	s.	PROPN
ijtc-206	227	11	(	(	PUNCT
ijtc-206	227	12	2016	2016	NUM
ijtc-206	227	13	)	)	PUNCT
ijtc-206	227	14	.	.	PUNCT
ijtc-206	228	1	analisis	analisis	ADJ
ijtc-206	228	2	pengaruh	pengaruh	NOUN
ijtc-206	228	3	dimensi	dimensi	NOUN
ijtc-206	228	4	kualitas	kualitas	PROPN
ijtc-206	228	5	jasa	jasa	PROPN
ijtc-206	228	6	terhadap	terhadap	PROPN
ijtc-206	228	7	kepuasan	kepuasan	PROPN
ijtc-206	228	8	nasabah	nasabah	PROPN
ijtc-206	228	9	dan	dan	PROPN
ijtc-206	228	10	dampaknya	dampaknya	PROPN
ijtc-206	228	11	pada	pada	PROPN
ijtc-206	228	12	loyalitas	loyalitas	PROPN
ijtc-206	228	13	nasabah	nasabah	NOUN
ijtc-206	228	14	(	(	PUNCT
ijtc-206	228	15	studi	studi	PROPN
ijtc-206	228	16	pada	pada	PROPN
ijtc-206	228	17	nasabah	nasabah	PROPN
ijtc-206	229	1	pt.bpr	pt.bpr	PROPN
ijtc-206	229	2	raya	raya	PROPN
ijtc-206	229	3	surya	surya	PROPN
ijtc-206	229	4	nuansa	nuansa	PROPN
ijtc-206	229	5	ponorogo	ponorogo	PROPN
ijtc-206	229	6	)	)	PUNCT
ijtc-206	229	7	.	.	PUNCT
ijtc-206	230	1	kalimantan	kalimantan	PROPN
ijtc-206	230	2	scientiae	scientiae	PROPN
ijtc-206	230	3	,	,	PUNCT
ijtc-206	230	4	67	67	NUM
ijtc-206	230	5	,	,	PUNCT
ijtc-206	230	6	45	45	NUM
ijtc-206	230	7	-	-	SYM
ijtc-206	230	8	57	57	NUM
ijtc-206	230	9	.	.	PUNCT
ijtc-206	231	1	christina	christina	PROPN
ijtc-206	231	2	,	,	PUNCT
ijtc-206	231	3	fransisca	fransisca	NOUN
ijtc-206	231	4	sandra	sandra	PROPN
ijtc-206	231	5	(	(	PUNCT
ijtc-206	231	6	2014	2014	NUM
ijtc-206	231	7	)	)	PUNCT
ijtc-206	231	8	.	.	PUNCT
ijtc-206	232	1	pengaruh	pengaruh	NOUN
ijtc-206	232	2	kualitas	kualita	NOUN
ijtc-206	232	3	pelayanan	pelayanan	VERB
ijtc-206	232	4	dan	dan	PROPN
ijtc-206	232	5	citra	citra	PROPN
ijtc-206	232	6	korporasi	korporasi	PROPN
ijtc-206	232	7	terhadap	terhadap	PROPN
ijtc-206	232	8	kesetiaan	kesetiaan	PROPN
ijtc-206	232	9	pelanggan	pelanggan	PROPN
ijtc-206	232	10	melalui	melalui	PROPN
ijtc-206	232	11	kepuasan	kepuasan	PROPN
ijtc-206	232	12	pelanggan	pelanggan	VERB
ijtc-206	232	13	the	the	DET
ijtc-206	232	14	influence	influence	NOUN
ijtc-206	232	15	of	of	ADP
ijtc-206	232	16	service	service	NOUN
ijtc-206	232	17	quality	quality	NOUN
ijtc-206	232	18	,	,	PUNCT
ijtc-206	232	19	marketing	marketing	NOUN
ijtc-206	232	20	mix	mix	NOUN
ijtc-206	232	21	,	,	PUNCT
ijtc-206	232	22	on	on	ADP
ijtc-206	232	23	bank	bank	NOUN
ijtc-206	232	24	customer	customer	NOUN
ijtc-206	232	25	satisfaction	satisfaction	NOUN
ijtc-206	232	26	in	in	ADP
ijtc-206	232	27	the	the	DET
ijtc-206	232	28	era	era	NOUN
ijtc-206	232	29	covid-19	covid-19	PROPN
ijtc-206	232	30	rumiyati	rumiyati	PROPN
ijtc-206	232	31	,	,	PUNCT
ijtc-206	232	32	syafarudin	syafarudin	VERB
ijtc-206	232	33	93	93	NUM
ijtc-206	232	34	|	|	ADV
ijtc-206	232	35	ilomata	ilomata	PROPN
ijtc-206	232	36	international	international	ADJ
ijtc-206	232	37	journal	journal	NOUN
ijtc-206	232	38	of	of	ADP
ijtc-206	232	39	tax	tax	PROPN
ijtc-206	232	40	&	&	CCONJ
ijtc-206	232	41	accounting	accounting	PROPN
ijtc-206	232	42	volume	volume	NOUN
ijtc-206	232	43	2	2	NUM
ijtc-206	232	44	issue	issue	NOUN
ijtc-206	232	45	1	1	NUM
ijtc-206	232	46	,	,	PUNCT
ijtc-206	232	47	january	january	PROPN
ijtc-206	232	48	2021	2021	NUM
ijtc-206	232	49	daud	daud	PROPN
ijtc-206	232	50	,	,	PUNCT
ijtc-206	232	51	denny	denny	PROPN
ijtc-206	232	52	(	(	PUNCT
ijtc-206	232	53	2012	2012	NUM
ijtc-206	232	54	)	)	PUNCT
ijtc-206	232	55	.	.	PUNCT
ijtc-206	233	1	promosi	promosi	PROPN
ijtc-206	233	2	dan	dan	PROPN
ijtc-206	233	3	kualitas	kualitas	PROPN
ijtc-206	233	4	layanan	layanan	PROPN
ijtc-206	234	1	pengaruhnya	pengaruhnya	PROPN
ijtc-206	234	2	terhadap	terhadap	PROPN
ijtc-206	234	3	keputusan	keputusan	PROPN
ijtc-206	234	4	konsumen	konsumen	PROPN
ijtc-206	234	5	menggunakan	menggunakan	PROPN
ijtc-206	234	6	jasa	jasa	PROPN
ijtc-206	234	7	pembiayaan	pembiayaan	PROPN
ijtc-206	234	8	pada	pada	PROPN
ijtc-206	234	9	pt	pt	PROPN
ijtc-206	234	10	.	.	PROPN
ijtc-206	234	11	bess	bess	PROPN
ijtc-206	234	12	finance	finance	PROPN
ijtc-206	234	13	manado	manado	PROPN
ijtc-206	234	14	febriana	febriana	PROPN
ijtc-206	234	15	,	,	PUNCT
ijtc-206	234	16	nina	nina	PROPN
ijtc-206	234	17	indah	indah	PROPN
ijtc-206	234	18	(	(	PUNCT
ijtc-206	234	19	2016	2016	NUM
ijtc-206	234	20	)	)	PUNCT
ijtc-206	234	21	.	.	PUNCT
ijtc-206	235	1	analisis	analisis	ADJ
ijtc-206	235	2	kualitas	kualita	NOUN
ijtc-206	235	3	pelayanan	pelayanan	VERB
ijtc-206	235	4	bank	bank	PROPN
ijtc-206	235	5	terhadap	terhadap	PROPN
ijtc-206	235	6	kepuasan	kepuasan	PROPN
ijtc-206	235	7	nasabah	nasabah	PROPN
ijtc-206	235	8	pada	pada	PROPN
ijtc-206	235	9	bank	bank	PROPN
ijtc-206	235	10	muamalat	muamalat	PROPN
ijtc-206	235	11	indonesia	indonesia	PROPN
ijtc-206	235	12	kantor	kantor	PROPN
ijtc-206	235	13	cabang	cabang	PROPN
ijtc-206	235	14	pembantu	pembantu	VERB
ijtc-206	235	15	tulung	tulung	PROPN
ijtc-206	235	16	agung	agung	PROPN
ijtc-206	235	17	ghozali	ghozali	PROPN
ijtc-206	235	18	,	,	PUNCT
ijtc-206	235	19	imam	imam	PROPN
ijtc-206	235	20	.	.	PUNCT
ijtc-206	236	1	2014	2014	NUM
ijtc-206	236	2	.	.	PUNCT
ijtc-206	237	1	structural	structural	ADJ
ijtc-206	237	2	equation	equation	NOUN
ijtc-206	237	3	modeling	model	VERB
ijtc-206	237	4	metode	metode	PROPN
ijtc-206	237	5	alternatif	alternatif	PROPN
ijtc-206	237	6	dengan	dengan	PROPN
ijtc-206	237	7	partial	partial	PROPN
ijtc-206	237	8	least	least	ADV
ijtc-206	237	9	square	square	ADJ
ijtc-206	237	10	(	(	PUNCT
ijtc-206	237	11	pls	pls	INTJ
ijtc-206	237	12	)	)	PUNCT
ijtc-206	237	13	,	,	PUNCT
ijtc-206	237	14	edisi	edisi	VERB
ijtc-206	237	15	4	4	NUM
ijtc-206	237	16	.	.	PUNCT
ijtc-206	238	1	semarang	semarang	PROPN
ijtc-206	238	2	:	:	PUNCT
ijtc-206	239	1	badan	badan	PROPN
ijtc-206	239	2	penerbit	penerbit	PROPN
ijtc-206	239	3	universitas	universita	NOUN
ijtc-206	239	4	diponegoro	diponegoro	PROPN
ijtc-206	239	5	.	.	PUNCT
ijtc-206	240	1	gunawardane	gunawardane	NOUN
ijtc-206	240	2	,	,	PUNCT
ijtc-206	240	3	n.p	n.p	PROPN
ijtc-206	240	4	.	.	PROPN
ijtc-206	240	5	(	(	PUNCT
ijtc-206	240	6	2015	2015	NUM
ijtc-206	240	7	)	)	PUNCT
ijtc-206	240	8	.	.	PUNCT
ijtc-206	241	1	impact	impact	NOUN
ijtc-206	241	2	of	of	ADP
ijtc-206	241	3	brand	brand	NOUN
ijtc-206	241	4	equity	equity	NOUN
ijtc-206	241	5	towards	towards	ADP
ijtc-206	241	6	purchasing	purchase	VERB
ijtc-206	241	7	desition	desition	PROPN
ijtc-206	241	8	:	:	PUNCT
ijtc-206	241	9	a	a	DET
ijtc-206	241	10	situation	situation	NOUN
ijtc-206	241	11	on	on	ADP
ijtc-206	241	12	mobile	mobile	ADJ
ijtc-206	241	13	griffin	griffin	NOUN
ijtc-206	241	14	,	,	PUNCT
ijtc-206	241	15	j.	j.	PROPN
ijtc-206	241	16	(	(	PUNCT
ijtc-206	241	17	2015	2015	NUM
ijtc-206	241	18	.	.	PUNCT
ijtc-206	241	19	)	)	PUNCT
ijtc-206	242	1	customer	customer	NOUN
ijtc-206	242	2	loyalty	loyalty	NOUN
ijtc-206	242	3	,	,	PUNCT
ijtc-206	242	4	menumbuhkan	menumbuhkan	PROPN
ijtc-206	242	5	dan	dan	PROPN
ijtc-206	242	6	mempertahankan	mempertahankan	PROPN
ijtc-206	242	7	kesetiaan	kesetiaan	PROPN
ijtc-206	242	8	pelanggan	pelanggan	PROPN
ijtc-206	242	9	jakarta	jakarta	PROPN
ijtc-206	242	10	aerlangga	aerlangga	PROPN
ijtc-206	242	11	hair	hair	PROPN
ijtc-206	242	12	,	,	PUNCT
ijtc-206	242	13	j.f	j.f	PROPN
ijtc-206	242	14	.	.	PROPN
ijtc-206	242	15	,	,	PUNCT
ijtc-206	242	16	r.f	r.f	PROPN
ijtc-206	242	17	.	.	PROPN
ijtc-206	242	18	anderson	anderson	PROPN
ijtc-206	242	19	,	,	PUNCT
ijtc-206	242	20	r.l	r.l	PROPN
ijtc-206	242	21	.	.	PROPN
ijtc-206	242	22	tatham	tatham	PROPN
ijtc-206	242	23	dan	dan	PROPN
ijtc-206	242	24	w.c	w.c	PROPN
ijtc-206	242	25	.	.	PROPN
ijtc-206	242	26	black	black	PROPN
ijtc-206	242	27	.	.	PUNCT
ijtc-206	243	1	(	(	PUNCT
ijtc-206	243	2	1995	1995	NUM
ijtc-206	243	3	)	)	PUNCT
ijtc-206	243	4	.	.	PUNCT
ijtc-206	244	1	multivariate	multivariate	NOUN
ijtc-206	244	2	data	datum	NOUN
ijtc-206	244	3	analysis	analysis	NOUN
ijtc-206	244	4	with	with	ADP
ijtc-206	244	5	readings	reading	NOUN
ijtc-206	244	6	,	,	PUNCT
ijtc-206	244	7	4th	4th	ADJ
ijtc-206	244	8	edition	edition	NOUN
ijtc-206	244	9	,	,	PUNCT
ijtc-206	244	10	new	new	PROPN
ijtc-206	244	11	jersey	jersey	PROPN
ijtc-206	244	12	:	:	PUNCT
ijtc-206	244	13	prentice	prentice	NOUN
ijtc-206	244	14	-	-	PUNCT
ijtc-206	244	15	hall	hall	NOUN
ijtc-206	244	16	,	,	PUNCT
ijtc-206	244	17	englewood	englewood	PROPN
ijtc-206	244	18	cliffs	cliffs	PROPN
ijtc-206	244	19	.	.	PUNCT
ijtc-206	245	1	hertati.l	hertati.l	PROPN
ijtc-206	245	2	.	.	PUNCT
ijtc-206	246	1	(	(	PUNCT
ijtc-206	246	2	2015	2015	NUM
ijtc-206	246	3	)	)	PUNCT
ijtc-206	246	4	.	.	PUNCT
ijtc-206	247	1	total	total	ADJ
ijtc-206	247	2	quality	quality	NOUN
ijtc-206	247	3	management	management	NOUN
ijtc-206	247	4	as	as	ADP
ijtc-206	247	5	technics	technic	NOUN
ijtc-206	247	6	on	on	ADP
ijtc-206	247	7	strategic	strategic	ADJ
ijtc-206	247	8	management	management	NOUN
ijtc-206	247	9	accounting	accounting	NOUN
ijtc-206	247	10	.	.	PUNCT
ijtc-206	248	1	international	international	ADJ
ijtc-206	248	2	journal	journal	NOUN
ijtc-206	248	3	of	of	ADP
ijtc-206	248	4	recent	recent	ADJ
ijtc-206	248	5	advances	advance	NOUN
ijtc-206	248	6	in	in	ADP
ijtc-206	248	7	multidisciplinary	multidisciplinary	ADJ
ijtc-206	248	8	research	research	NOUN
ijtc-206	248	9	2	2	NUM
ijtc-206	248	10	,	,	PUNCT
ijtc-206	248	11	(	(	PUNCT
ijtc-206	248	12	11),.0942	11),.0942	NUM
ijtc-206	248	13	-	-	SYM
ijtc-206	248	14	0949	0949	NUM
ijtc-206	248	15	hertati.l	hertati.l	X
ijtc-206	248	16	.	.	PUNCT
ijtc-206	249	1	sumantri	sumantri	PROPN
ijtc-206	249	2	r.(2016	r.(2016	PROPN
ijtc-206	249	3	)	)	PUNCT
ijtc-206	249	4	.	.	PUNCT
ijtc-206	250	1	just	just	ADV
ijtc-206	250	2	in	in	ADP
ijtc-206	250	3	time	time	NOUN
ijtc-206	250	4	,	,	PUNCT
ijtc-206	250	5	value	value	NOUN
ijtc-206	250	6	chain	chain	NOUN
ijtc-206	250	7	,	,	PUNCT
ijtc-206	250	8	total	total	ADJ
ijtc-206	250	9	quality	quality	NOUN
ijtc-206	250	10	management	management	NOUN
ijtc-206	250	11	,	,	PUNCT
ijtc-206	250	12	part	part	NOUN
ijtc-206	250	13	of	of	ADP
ijtc-206	250	14	technical	technical	ADJ
ijtc-206	250	15	strategic	strategic	ADJ
ijtc-206	250	16	management	management	NOUN
ijtc-206	250	17	accounting	accounting	NOUN
ijtc-206	250	18	.	.	PUNCT
ijtc-206	251	1	international	international	ADJ
ijtc-206	251	2	journal	journal	PROPN
ijtc-206	251	3	of	of	ADP
ijtc-206	251	4	scientific	scientific	PROPN
ijtc-206	251	5	&	&	CCONJ
ijtc-206	251	6	technology	technology	PROPN
ijtc-206	251	7	research	research	NOUN
ijtc-206	251	8	5	5	NUM
ijtc-206	251	9	(	(	PUNCT
ijtc-206	251	10	4	4	NUM
ijtc-206	251	11	)	)	PUNCT
ijtc-206	251	12	181	181	NUM
ijtc-206	251	13	-	-	SYM
ijtc-206	251	14	191	191	NUM
ijtc-206	251	15	hertati.l	hertati.l	PROPN
ijtc-206	251	16	&	&	CCONJ
ijtc-206	251	17	syafarudin.a.(2018	syafarudin.a.(2018	NOUN
ijtc-206	251	18	)	)	PUNCT
ijtc-206	251	19	.	.	PUNCT
ijtc-206	252	1	how	how	SCONJ
ijtc-206	252	2	the	the	DET
ijtc-206	252	3	implementation	implementation	NOUN
ijtc-206	252	4	of	of	ADP
ijtc-206	252	5	the	the	DET
ijtc-206	252	6	industrial	industrial	ADJ
ijtc-206	252	7	revolution	revolution	NOUN
ijtc-206	252	8	4.0	4.0	NUM
ijtc-206	252	9	management	management	NOUN
ijtc-206	252	10	information	information	NOUN
ijtc-206	252	11	system	system	NOUN
ijtc-206	252	12	influenced	influence	VERB
ijtc-206	252	13	innovation	innovation	NOUN
ijtc-206	252	14	:	:	PUNCT
ijtc-206	252	15	the	the	DET
ijtc-206	252	16	case	case	NOUN
ijtc-206	252	17	of	of	ADP
ijtc-206	252	18	small	small	ADJ
ijtc-206	252	19	and	and	CCONJ
ijtc-206	252	20	medium	medium	ADJ
ijtc-206	252	21	enterprises	enterprise	NOUN
ijtc-206	252	22	in	in	ADP
ijtc-206	252	23	indonesia	indonesia	PROPN
ijtc-206	252	24	.	.	PROPN
ijtc-206	253	1	journal	journal	PROPN
ijtc-206	253	2	of	of	ADP
ijtc-206	253	3	asian	asian	ADJ
ijtc-206	253	4	business	business	NOUN
ijtc-206	253	5	strategy	strategy	NOUN
ijtc-206	253	6	.	.	PUNCT
ijtc-206	254	1	8	8	NUM
ijtc-206	254	2	(	(	PUNCT
ijtc-206	254	3	2	2	NUM
ijtc-206	254	4	)	)	PUNCT
ijtc-206	254	5	52	52	NUM
ijtc-206	254	6	-	-	SYM
ijtc-206	254	7	62	62	NUM
ijtc-206	254	8	hertati.l	hertati.l	NOUN
ijtc-206	254	9	&	&	CCONJ
ijtc-206	254	10	safkaur.(2020	safkaur.(2020	NOUN
ijtc-206	254	11	)	)	PUNCT
ijtc-206	254	12	.	.	PUNCT
ijtc-206	255	1	the	the	DET
ijtc-206	255	2	influence	influence	NOUN
ijtc-206	255	3	of	of	ADP
ijtc-206	255	4	information	information	NOUN
ijtc-206	255	5	technology	technology	NOUN
ijtc-206	255	6	covid-19	covid-19	PROPN
ijtc-206	255	7	plague	plague	NOUN
ijtc-206	255	8	against	against	ADP
ijtc-206	255	9	financial	financial	ADJ
ijtc-206	255	10	statements	statement	NOUN
ijtc-206	255	11	and	and	CCONJ
ijtc-206	255	12	business	business	NOUN
ijtc-206	255	13	practices	practice	NOUN
ijtc-206	255	14	ijtc	ijtc	VERB
ijtc-206	255	15	ilomata	ilomata	PROPN
ijtc-206	255	16	international	international	ADJ
ijtc-206	255	17	journal	journal	NOUN
ijtc-206	255	18	of	of	ADP
ijtc-206	255	19	tax	tax	PROPN
ijtc-206	255	20	&	&	CCONJ
ijtc-206	255	21	accounting	accounting	NOUN
ijtc-206	255	22	.	.	PUNCT
ijtc-206	256	1	1	1	NUM
ijtc-206	256	2	(	(	PUNCT
ijtc-206	256	3	3	3	NUM
ijtc-206	256	4	)	)	PUNCT
ijtc-206	256	5	122	122	NUM
ijtc-206	256	6	-	-	SYM
ijtc-206	256	7	131	131	NUM
ijtc-206	256	8	hertati	hertati	NOUN
ijtc-206	256	9	.	.	PUNCT
ijtc-206	257	1	l	l	NOUN
ijtc-206	257	2	,	,	PUNCT
ijtc-206	257	3	safkaur	safkaur	NOUN
ijtc-206	257	4	.	.	PUNCT
ijtc-206	258	1	o	o	NOUN
ijtc-206	258	2	,	,	PUNCT
ijtc-206	258	3	simanjuntak	simanjuntak	NOUN
ijtc-206	258	4	.	.	PUNCT
ijtc-206	259	1	o.m.(2019	o.m.(2019	VERB
ijtc-206	259	2	)	)	PUNCT
ijtc-206	259	3	.	.	PUNCT
ijtc-206	260	1	how	how	SCONJ
ijtc-206	260	2	to	to	PART
ijtc-206	260	3	align	align	VERB
ijtc-206	260	4	management	management	NOUN
ijtc-206	260	5	commitments	commitment	NOUN
ijtc-206	260	6	to	to	ADP
ijtc-206	260	7	the	the	DET
ijtc-206	260	8	successful	successful	ADJ
ijtc-206	260	9	implementation	implementation	NOUN
ijtc-206	260	10	of	of	ADP
ijtc-206	260	11	management	management	NOUN
ijtc-206	260	12	accounting	accounting	NOUN
ijtc-206	260	13	information	information	NOUN
ijtc-206	260	14	systems	system	NOUN
ijtc-206	260	15	in	in	ADP
ijtc-206	260	16	manager	manager	NOUN
ijtc-206	260	17	decision	decision	NOUN
ijtc-206	260	18	making	make	VERB
ijtc-206	260	19	.	.	PUNCT
ijtc-206	261	1	ijtc	ijtc	PROPN
ijtc-206	261	2	ilomata	ilomata	PROPN
ijtc-206	261	3	international	international	PROPN
ijtc-206	261	4	journal	journal	NOUN
ijtc-206	261	5	of	of	ADP
ijtc-206	261	6	tax	tax	PROPN
ijtc-206	261	7	&	&	CCONJ
ijtc-206	261	8	accounting	accounting	PROPN
ijtc-206	261	9	1	1	NUM
ijtc-206	261	10	(	(	PUNCT
ijtc-206	261	11	2	2	NUM
ijtc-206	261	12	)	)	PUNCT
ijtc-206	261	13	89	89	NUM
ijtc-206	261	14	-	-	SYM
ijtc-206	261	15	93	93	NUM
ijtc-206	261	16	hertati	hertati	NOUN
ijtc-206	261	17	.	.	PUNCT
ijtc-206	262	1	l	l	NOUN
ijtc-206	262	2	,	,	PUNCT
ijtc-206	262	3	safkaur	safkaur	NOUN
ijtc-206	262	4	.	.	PUNCT
ijtc-206	263	1	o	o	NOUN
ijtc-206	263	2	,	,	PUNCT
ijtc-206	263	3	(	(	PUNCT
ijtc-206	263	4	2019	2019	NUM
ijtc-206	263	5	)	)	PUNCT
ijtc-206	263	6	.	.	PUNCT
ijtc-206	264	1	impact	impact	NOUN
ijtc-206	264	2	of	of	ADP
ijtc-206	264	3	business	business	NOUN
ijtc-206	264	4	strategy	strategy	NOUN
ijtc-206	264	5	on	on	ADP
ijtc-206	264	6	the	the	DET
ijtc-206	264	7	management	management	NOUN
ijtc-206	264	8	accounting	accounting	NOUN
ijtc-206	264	9	:	:	PUNCT
ijtc-206	264	10	the	the	DET
ijtc-206	264	11	case	case	NOUN
ijtc-206	264	12	of	of	ADP
ijtc-206	264	13	the	the	DET
ijtc-206	264	14	production	production	NOUN
ijtc-206	264	15	of	of	ADP
ijtc-206	264	16	state	state	NOUN
ijtc-206	264	17	-	-	PUNCT
ijtc-206	264	18	owned	own	VERB
ijtc-206	264	19	enterprises	enterprise	NOUN
ijtc-206	264	20	in	in	ADP
ijtc-206	264	21	indonesia	indonesia	PROPN
ijtc-206	264	22	,	,	PUNCT
ijtc-206	264	23	south	south	PROPN
ijtc-206	264	24	sumatra	sumatra	PROPN
ijtc-206	264	25	.	.	PROPN
ijtc-206	264	26	journal	journal	PROPN
ijtc-206	264	27	of	of	ADP
ijtc-206	264	28	asian	asian	ADJ
ijtc-206	264	29	business	business	NOUN
ijtc-206	264	30	strategy	strategy	NOUN
ijtc-206	264	31	9	9	NUM
ijtc-206	264	32	,	,	PUNCT
ijtc-206	264	33	(	(	PUNCT
ijtc-206	264	34	1	1	NUM
ijtc-206	264	35	)	)	PUNCT
ijtc-206	264	36	29	29	NUM
ijtc-206	264	37	-	-	SYM
ijtc-206	264	38	39	39	NUM
ijtc-206	264	39	.	.	PUNCT
ijtc-206	265	1	hertati.l	hertati.l	PROPN
ijtc-206	265	2	,	,	PUNCT
ijtc-206	265	3	fery.i	fery.i	PROPN
ijtc-206	265	4	,	,	PUNCT
ijtc-206	265	5	safkaur.o.(2020	safkaur.o.(2020	NOUN
ijtc-206	265	6	)	)	PUNCT
ijtc-206	265	7	.	.	PUNCT
ijtc-206	266	1	pengaruh	pengaruh	NOUN
ijtc-206	266	2	komitmen	komitmen	PROPN
ijtc-206	266	3	organisasi	organisasi	PROPN
ijtc-206	266	4	terhadap	terhadap	PROPN
ijtc-206	266	5	sistem	sistem	PROPN
ijtc-206	266	6	informasi	informasi	PROPN
ijtc-206	266	7	keuangan	keuangan	PROPN
ijtc-206	266	8	.	.	PUNCT
ijtc-206	267	1	akuntabilitas	akuntabilita	NOUN
ijtc-206	267	2	:	:	PUNCT
ijtc-206	267	3	jurnal	jurnal	ADJ
ijtc-206	267	4	ilmu	ilmu	PROPN
ijtc-206	267	5	akuntansi	akuntansi	PROPN
ijtc-206	267	6	volume	volume	NOUN
ijtc-206	267	7	13	13	NUM
ijtc-206	267	8	(	(	PUNCT
ijtc-206	267	9	1),125	1),125	NUM
ijtc-206	267	10	-	-	PUNCT
ijtc-206	267	11	136	136	NUM
ijtc-206	267	12	hertati	hertati	NOUN
ijtc-206	267	13	.	.	PUNCT
ijtc-206	268	1	l	l	NOUN
ijtc-206	268	2	,	,	PUNCT
ijtc-206	268	3	zarkasy	zarkasy	NOUN
ijtc-206	268	4	.	.	PUNCT
ijtc-206	269	1	w	w	NOUN
ijtc-206	269	2	,	,	PUNCT
ijtc-206	269	3	adam.m	adam.m	PROPN
ijtc-206	269	4	.	.	PROPN
ijtc-206	269	5	,	,	PUNCT
ijtc-206	269	6	umar	umar	PROPN
ijtc-206	269	7	.	.	PUNCT
ijtc-206	270	1	h	h	PROPN
ijtc-206	270	2	,	,	PUNCT
ijtc-206	270	3	suharman.h.(2020	suharman.h.(2020	NOUN
ijtc-206	270	4	)	)	PUNCT
ijtc-206	270	5	.	.	PUNCT
ijtc-206	271	1	decrease	decrease	NOUN
ijtc-206	271	2	in	in	ADP
ijtc-206	271	3	labor	labor	NOUN
ijtc-206	271	4	levels	level	NOUN
ijtc-206	271	5	in	in	ADP
ijtc-206	271	6	the	the	DET
ijtc-206	271	7	covid-19	covid-19	PROPN
ijtc-206	271	8	government	government	NOUN
ijtc-206	271	9	budget	budget	NOUN
ijtc-206	271	10	.	.	PUNCT
ijtc-206	272	1	ilomata	ilomata	PROPN
ijtc-206	272	2	international	international	ADJ
ijtc-206	272	3	journal	journal	PROPN
ijtc-206	272	4	of	of	ADP
ijtc-206	272	5	tax	tax	PROPN
ijtc-206	272	6	&	&	CCONJ
ijtc-206	272	7	accounting	accounting	NOUN
ijtc-206	272	8	.	.	PUNCT
ijtc-206	273	1	1	1	NUM
ijtc-206	273	2	(	(	PUNCT
ijtc-206	273	3	4	4	NUM
ijtc-206	273	4	)	)	PUNCT
ijtc-206	273	5	.	.	PUNCT
ijtc-206	274	1	193	193	NUM
ijtc-206	274	2	-	-	SYM
ijtc-206	274	3	209	209	NUM
ijtc-206	274	4	hertati.l	hertati.l	PROPN
ijtc-206	274	5	,	,	PUNCT
ijtc-206	274	6	syafarudin.a	syafarudin.a	PROPN
ijtc-206	274	7	,	,	PUNCT
ijtc-206	274	8	safkaur.o	safkaur.o	PROPN
ijtc-206	274	9	.	.	PUNCT
ijtc-206	275	1	fery.i	fery.i	PROPN
ijtc-206	275	2	.	.	PUNCT
ijtc-206	276	1	(	(	PUNCT
ijtc-206	276	2	2020	2020	NUM
ijtc-206	276	3	)	)	PUNCT
ijtc-206	276	4	.	.	PUNCT
ijtc-206	277	1	peran	peran	PROPN
ijtc-206	277	2	manajemen	manajeman	NOUN
ijtc-206	277	3	perubahan	perubahan	PROPN
ijtc-206	277	4	pada	pada	PROPN
ijtc-206	277	5	akuntansi	akuntansi	PROPN
ijtc-206	277	6	manajemen	manajemen	PROPN
ijtc-206	277	7	strategis	strategis	PROPN
ijtc-206	277	8	akibat	akibat	PROPN
ijtc-206	277	9	virus	virus	NOUN
ijtc-206	277	10	corona	corona	PROPN
ijtc-206	277	11	.	.	PUNCT
ijtc-206	278	1	jurnal	jurnal	ADJ
ijtc-206	278	2	revenue	revenue	NOUN
ijtc-206	278	3	:	:	PUNCT
ijtc-206	278	4	jurnal	jurnal	ADJ
ijtc-206	278	5	ilmiah	ilmiah	PROPN
ijtc-206	278	6	akuntansi	akuntansi	PROPN
ijtc-206	278	7	1	1	NUM
ijtc-206	278	8	(	(	PUNCT
ijtc-206	278	9	2	2	NUM
ijtc-206	278	10	)	)	PUNCT
ijtc-206	278	11	.	.	PUNCT
ijtc-206	279	1	201	201	NUM
ijtc-206	279	2	-	-	SYM
ijtc-206	279	3	216	216	NUM
ijtc-206	279	4	.	.	PUNCT
ijtc-206	280	1	hertati.l.safkaur.o.(2020	hertati.l.safkaur.o.(2020	NOUN
ijtc-206	280	2	)	)	PUNCT
ijtc-206	280	3	.	.	PUNCT
ijtc-206	281	1	dampak	dampak	PROPN
ijtc-206	281	2	revolusi	revolusi	PROPN
ijtc-206	281	3	industri	industri	PROPN
ijtc-206	281	4	4.0	4.0	NUM
ijtc-206	281	5	era	era	NOUN
ijtc-206	281	6	covid-19	covid-19	PROPN
ijtc-206	281	7	pada	pada	PROPN
ijtc-206	281	8	sistem	sistem	PROPN
ijtc-206	281	9	informasi	informasi	PROPN
ijtc-206	281	10	akuntansi	akuntansi	PROPN
ijtc-206	281	11	terhadap	terhadap	PROPN
ijtc-206	281	12	struktur	struktur	PROPN
ijtc-206	281	13	modal	modal	PROPN
ijtc-206	281	14	perusahaan	perusahaan	PROPN
ijtc-206	281	15	.	.	PUNCT
ijtc-206	282	1	jurnal	jurnal	PROPN
ijtc-206	282	2	riset	riset	PROPN
ijtc-206	282	3	akuntansi	akuntansi	PROPN
ijtc-206	282	4	dan	dan	PROPN
ijtc-206	282	5	keuangan	keuangan	PROPN
ijtc-206	282	6	8	8	NUM
ijtc-206	282	7	(	(	PUNCT
ijtc-206	282	8	3	3	NUM
ijtc-206	282	9	)	)	PUNCT
ijtc-206	282	10	,	,	PUNCT
ijtc-206	282	11	2020	2020	NUM
ijtc-206	282	12	,	,	PUNCT
ijtc-206	282	13	503	503	NUM
ijtc-206	282	14	-	-	SYM
ijtc-206	282	15	518	518	NUM
ijtc-206	282	16	hussein	hussein	NOUN
ijtc-206	282	17	,	,	PUNCT
ijtc-206	282	18	a.s	a.s	PROPN
ijtc-206	282	19	.	.	PROPN
ijtc-206	282	20	(	(	PUNCT
ijtc-206	282	21	2017	2017	NUM
ijtc-206	282	22	)	)	PUNCT
ijtc-206	282	23	.	.	PUNCT
ijtc-206	283	1	effects	effect	NOUN
ijtc-206	283	2	of	of	ADP
ijtc-206	283	3	brand	brand	NOUN
ijtc-206	283	4	experience	experience	NOUN
ijtc-206	283	5	on	on	ADP
ijtc-206	283	6	brand	brand	NOUN
ijtc-206	283	7	loyalty	loyalty	NOUN
ijtc-206	283	8	in	in	ADP
ijtc-206	283	9	indonesian	indonesian	ADJ
ijtc-206	283	10	casual	casual	ADJ
ijtc-206	283	11	dining	dining	NOUN
ijtc-206	283	12	restaurant	restaurant	NOUN
ijtc-206	283	13	:	:	PUNCT
ijtc-206	283	14	roles	role	NOUN
ijtc-206	283	15	of	of	ADP
ijtc-206	283	16	customer	customer	NOUN
ijtc-206	283	17	satisfaction	satisfaction	NOUN
ijtc-206	283	18	and	and	CCONJ
ijtc-206	283	19	brand	brand	NOUN
ijtc-206	283	20	of	of	ADP
ijtc-206	283	21	origin	origin	NOUN
ijtc-206	283	22	https://ideas.repec.org/a/asi/joabsj/2018p52-62.html	https://ideas.repec.org/a/asi/joabsj/2018p52-62.html	PROPN
ijtc-206	283	23	https://ideas.repec.org/a/asi/joabsj/2018p52-62.html	https://ideas.repec.org/a/asi/joabsj/2018p52-62.html	ADJ
ijtc-206	283	24	https://ideas.repec.org/a/asi/joabsj/2018p52-62.html	https://ideas.repec.org/a/asi/joabsj/2018p52-62.html	ADV
ijtc-206	283	25	http://revenue.lppmbinabangsa.id/index.php/home/issue/view/2	http://revenue.lppmbinabangsa.id/index.php/home/issue/view/2	ADJ
ijtc-206	283	26	the	the	DET
ijtc-206	283	27	influence	influence	NOUN
ijtc-206	283	28	of	of	ADP
ijtc-206	283	29	service	service	NOUN
ijtc-206	283	30	quality	quality	NOUN
ijtc-206	283	31	,	,	PUNCT
ijtc-206	283	32	marketing	marketing	NOUN
ijtc-206	283	33	mix	mix	NOUN
ijtc-206	283	34	,	,	PUNCT
ijtc-206	283	35	on	on	ADP
ijtc-206	283	36	bank	bank	NOUN
ijtc-206	283	37	customer	customer	NOUN
ijtc-206	283	38	satisfaction	satisfaction	NOUN
ijtc-206	283	39	in	in	ADP
ijtc-206	283	40	the	the	DET
ijtc-206	283	41	era	era	NOUN
ijtc-206	283	42	covid-19	covid-19	PROPN
ijtc-206	283	43	rumiyati	rumiyati	PROPN
ijtc-206	283	44	,	,	PUNCT
ijtc-206	283	45	syafarudin	syafarudin	VERB
ijtc-206	283	46	94	94	NUM
ijtc-206	283	47	|	|	ADV
ijtc-206	283	48	ilomata	ilomata	PROPN
ijtc-206	283	49	international	international	ADJ
ijtc-206	283	50	journal	journal	NOUN
ijtc-206	283	51	of	of	ADP
ijtc-206	283	52	tax	tax	PROPN
ijtc-206	283	53	&	&	CCONJ
ijtc-206	283	54	accounting	accounting	PROPN
ijtc-206	283	55	volume	volume	NOUN
ijtc-206	283	56	2	2	NUM
ijtc-206	283	57	issue	issue	NOUN
ijtc-206	283	58	1	1	NUM
ijtc-206	283	59	,	,	PUNCT
ijtc-206	283	60	january	january	PROPN
ijtc-206	283	61	2021	2021	NUM
ijtc-206	283	62	iskandar	iskandar	NOUN
ijtc-206	283	63	,	,	PUNCT
ijtc-206	283	64	dibyo	dibyo	NOUN
ijtc-206	283	65	(	(	PUNCT
ijtc-206	283	66	2007	2007	NUM
ijtc-206	283	67	)	)	PUNCT
ijtc-206	283	68	.	.	PUNCT
ijtc-206	284	1	pengaruh	pengaruh	NOUN
ijtc-206	284	2	kualitas	kualita	NOUN
ijtc-206	284	3	pelayanan	pelayanan	VERB
ijtc-206	284	4	terhadap	terhadap	PROPN
ijtc-206	284	5	loyalitas	loyalitas	PROPN
ijtc-206	284	6	nasabah	nasabah	PROPN
ijtc-206	284	7	dengankepuasan	dengankepuasan	PROPN
ijtc-206	284	8	dan	dan	PROPN
ijtc-206	284	9	kepercayaan	kepercayaan	PROPN
ijtc-206	284	10	nasabah	nasabah	PROPN
ijtc-206	284	11	sebagaivariabel	sebagaivariabel	PROPN
ijtc-206	284	12	intervening	intervene	VERB
ijtc-206	284	13	(	(	PUNCT
ijtc-206	284	14	studi	studi	PROPN
ijtc-206	284	15	empiris	empiris	PROPN
ijtc-206	284	16	nasabah	nasabah	PROPN
ijtc-206	284	17	pd	pd	PROPN
ijtc-206	284	18	.	.	PROPN
ijtc-206	284	19	bank	bank	PROPN
ijtc-206	284	20	perkreditan	perkreditan	PROPN
ijtc-206	284	21	rakyat	rakyat	PROPN
ijtc-206	284	22	bkk	bkk	PROPN
ijtc-206	284	23	boyolali	boyolali	PROPN
ijtc-206	284	24	kota	kota	PROPN
ijtc-206	284	25	)	)	PUNCT
ijtc-206	284	26	james	james	PROPN
ijtc-206	284	27	and	and	CCONJ
ijtc-206	284	28	sasser	sasser	PROPN
ijtc-206	284	29	.	.	PUNCT
ijtc-206	285	1	(	(	PUNCT
ijtc-206	285	2	2013	2013	NUM
ijtc-206	285	3	,	,	PUNCT
ijtc-206	285	4	desember	desember	PROPN
ijtc-206	285	5	19	19	NUM
ijtc-206	285	6	)	)	PUNCT
ijtc-206	285	7	.	.	PUNCT
ijtc-206	286	1	jurnal	jurnal	ADJ
ijtc-206	286	2	faktor	faktor	NOUN
ijtc-206	286	3	-	-	PUNCT
ijtc-206	286	4	faktor	faktor	NOUN
ijtc-206	286	5	yang	yang	PROPN
ijtc-206	286	6	mempengaruhi	mempengaruhi	PROPN
ijtc-206	286	7	kesetiaan	kesetiaan	PROPN
ijtc-206	286	8	terhadap	terhadap	PROPN
ijtc-206	286	9	merk	merk	PROPN
ijtc-206	286	10	pada	pada	PROPN
ijtc-206	286	11	konsumen	konsumen	PROPN
ijtc-206	286	12	pasta	pasta	PROPN
ijtc-206	286	13	gigi	gigi	PROPN
ijtc-206	286	14	di	di	PROPN
ijtc-206	286	15	surabaya	surabaya	PROPN
ijtc-206	286	16	.	.	PUNCT
ijtc-206	287	1	retrieved	retrieve	VERB
ijtc-206	287	2	march	march	PROPN
ijtc-206	287	3	19	19	NUM
ijtc-206	287	4	,	,	PUNCT
ijtc-206	287	5	2016	2016	NUM
ijtc-206	287	6	,	,	PUNCT
ijtc-206	287	7	dari	dari	PROPN
ijtc-206	287	8	http://www.swa.co.id/swamajalah/journal/details.php?cid=1&id=2052	http://www.swa.co.id/swamajalah/journal/details.php?cid=1&id=2052	PROPN
ijtc-206	287	9	.	.	PUNCT
ijtc-206	288	1	junoy	junoy	PROPN
ijtc-206	288	2	,	,	PUNCT
ijtc-206	288	3	puig	puig	PROPN
ijtc-206	288	4	dan	dan	PROPN
ijtc-206	288	5	torres	torres	PROPN
ijtc-206	288	6	(	(	PUNCT
ijtc-206	288	7	2010	2010	NUM
ijtc-206	288	8	)	)	PUNCT
ijtc-206	288	9	.	.	PUNCT
ijtc-206	289	1	do	do	AUX
ijtc-206	289	2	generic	generic	ADJ
ijtc-206	289	3	firms	firm	NOUN
ijtc-206	289	4	and	and	CCONJ
ijtc-206	289	5	the	the	DET
ijtc-206	289	6	spanish	spanish	ADJ
ijtc-206	289	7	public	public	ADJ
ijtc-206	289	8	purchaser	purchaser	NOUN
ijtc-206	289	9	respond	respond	VERB
ijtc-206	289	10	to	to	ADP
ijtc-206	289	11	consumer	consumer	NOUN
ijtc-206	289	12	price	price	NOUN
ijtc-206	289	13	differences	difference	NOUN
ijtc-206	289	14	of	of	ADP
ijtc-206	289	15	generics	generic	NOUN
ijtc-206	289	16	under	under	ADP
ijtc-206	289	17	reference	reference	NOUN
ijtc-206	289	18	pricing	pricing	NOUN
ijtc-206	289	19	?	?	PUNCT
ijtc-206	290	1	kaplan	kaplan	PROPN
ijtc-206	290	2	,	,	PUNCT
ijtc-206	290	3	robert	robert	PROPN
ijtc-206	290	4	m	m	PROPN
ijtc-206	290	5	&	&	CCONJ
ijtc-206	290	6	dennis	dennis	PROPN
ijtc-206	290	7	p.	p.	PROPN
ijtc-206	290	8	saccuzzo	saccuzzo	VERB
ijtc-206	290	9	,	,	PUNCT
ijtc-206	290	10	(	(	PUNCT
ijtc-206	290	11	1993	1993	NUM
ijtc-206	290	12	)	)	PUNCT
ijtc-206	290	13	.	.	PUNCT
ijtc-206	291	1	psychological	psychological	ADJ
ijtc-206	291	2	testing	testing	NOUN
ijtc-206	291	3	principles	principle	NOUN
ijtc-206	291	4	,	,	PUNCT
ijtc-206	291	5	application	application	NOUN
ijtc-206	291	6	,	,	PUNCT
ijtc-206	291	7	and	and	CCONJ
ijtc-206	291	8	issues	issue	NOUN
ijtc-206	291	9	,	,	PUNCT
ijtc-206	291	10	california	california	PROPN
ijtc-206	291	11	:	:	PUNCT
ijtc-206	291	12	brooks	brooks	PROPN
ijtc-206	291	13	/	/	SYM
ijtc-206	291	14	cole	cole	PROPN
ijtc-206	291	15	publishing	publishing	NOUN
ijtc-206	291	16	company	company	NOUN
ijtc-206	291	17	,	,	PUNCT
ijtc-206	291	18	pacific	pacific	PROPN
ijtc-206	291	19	group	group	NOUN
ijtc-206	291	20	.	.	PUNCT
ijtc-206	292	1	khan	khan	PROPN
ijtc-206	292	2	,	,	PUNCT
ijtc-206	292	3	m.n	m.n	PROPN
ijtc-206	292	4	.	.	PROPN
ijtc-206	292	5	,	,	PUNCT
ijtc-206	292	6	muhammad	muhammad	PROPN
ijtc-206	292	7	rizwan	rizwan	PROPN
ijtc-206	292	8	,	,	PUNCT
ijtc-206	292	9	fahad	fahad	PROPN
ijtc-206	292	10	islam	islam	PROPN
ijtc-206	292	11	,	,	PUNCT
ijtc-206	292	12	zain	zain	PROPN
ijtc-206	292	13	-	-	PUNCT
ijtc-206	292	14	ul	ul	INTJ
ijtc-206	292	15	-	-	PUNCT
ijtc-206	292	16	aabdeen	aabdeen	NOUN
ijtc-206	292	17	,	,	PUNCT
ijtc-206	292	18	moazzam	moazzam	NOUN
ijtc-206	292	19	rehman	rehman	NOUN
ijtc-206	292	20	(	(	PUNCT
ijtc-206	292	21	2016	2016	NUM
ijtc-206	292	22	)	)	PUNCT
ijtc-206	292	23	.	.	PUNCT
ijtc-206	293	1	the	the	DET
ijtc-206	293	2	effect	effect	NOUN
ijtc-206	293	3	of	of	ADP
ijtc-206	293	4	brand	brand	NOUN
ijtc-206	293	5	equity	equity	NOUN
ijtc-206	293	6	of	of	ADP
ijtc-206	293	7	mobile	mobile	ADJ
ijtc-206	293	8	phones	phone	NOUN
ijtc-206	293	9	on	on	ADP
ijtc-206	293	10	customer	customer	NOUN
ijtc-206	293	11	satisfaction	satisfaction	NOUN
ijtc-206	293	12	:	:	PUNCT
ijtc-206	293	13	an	an	DET
ijtc-206	293	14	empirical	empirical	ADJ
ijtc-206	293	15	evidence	evidence	NOUN
ijtc-206	293	16	from	from	ADP
ijtc-206	293	17	pakistan	pakistan	PROPN
ijtc-206	293	18	kincaid	kincaid	PROPN
ijtc-206	293	19	,	,	PUNCT
ijtc-206	293	20	w.	w.	PROPN
ijtc-206	293	21	(	(	PUNCT
ijtc-206	293	22	2013	2013	NUM
ijtc-206	293	23	)	)	PUNCT
ijtc-206	293	24	.	.	PUNCT
ijtc-206	294	1	customer	customer	NOUN
ijtc-206	294	2	relationship	relationship	NOUN
ijtc-206	294	3	management	management	NOUN
ijtc-206	294	4	:	:	PUNCT
ijtc-206	294	5	getting	get	VERB
ijtc-206	294	6	it	it	PRON
ijtc-206	294	7	right	right	ADJ
ijtc-206	294	8	!	!	PUNCT
ijtc-206	295	1	upper	upper	ADJ
ijtc-206	295	2	saddle	saddle	PROPN
ijtc-206	295	3	river	river	NOUN
ijtc-206	295	4	:	:	PUNCT
ijtc-206	295	5	prentice	prentice	NOUN
ijtc-206	295	6	-	-	PUNCT
ijtc-206	295	7	hall	hall	NOUN
ijtc-206	295	8	.	.	PUNCT
ijtc-206	296	1	kondoy	kondoy	NOUN
ijtc-206	296	2	,	,	PUNCT
ijtc-206	296	3	b.m.j	b.m.j	PROPN
ijtc-206	296	4	.	.	PROPN
ijtc-206	296	5	,	,	PUNCT
ijtc-206	296	6	bernhard	bernhard	PROPN
ijtc-206	296	7	tewal	tewal	PROPN
ijtc-206	296	8	,	,	PUNCT
ijtc-206	296	9	frederik	frederik	PROPN
ijtc-206	296	10	worang	worang	PROPN
ijtc-206	296	11	(	(	PUNCT
ijtc-206	296	12	2016	2016	NUM
ijtc-206	296	13	)	)	PUNCT
ijtc-206	296	14	.	.	PUNCT
ijtc-206	297	1	bauran	bauran	PROPN
ijtc-206	297	2	pemasaran	pemasaran	PROPN
ijtc-206	297	3	dan	dan	PROPN
ijtc-206	297	4	pengaruhnya	pengaruhnya	PROPN
ijtc-206	297	5	terhadap	terhadap	PROPN
ijtc-206	297	6	keputusan	keputusan	PROPN
ijtc-206	297	7	menjadi	menjadi	PROPN
ijtc-206	297	8	nasabah	nasabah	PROPN
ijtc-206	297	9	di	di	PROPN
ijtc-206	297	10	bpr	bpr	PROPN
ijtc-206	297	11	prisma	prisma	PROPN
ijtc-206	297	12	dana	dana	PROPN
ijtc-206	297	13	manado	manado	PROPN
ijtc-206	297	14	brand	brand	PROPN
ijtc-206	297	15	equity	equity	PROPN
ijtc-206	297	16	and	and	CCONJ
ijtc-206	297	17	brand	brand	NOUN
ijtc-206	297	18	loyalty	loyalty	NOUN
ijtc-206	297	19	:	:	PUNCT
ijtc-206	297	20	new	new	ADJ
ijtc-206	297	21	perspective	perspective	NOUN
ijtc-206	297	22	abdelbaset	abdelbaset	NOUN
ijtc-206	297	23	m.	m.	NOUN
ijtc-206	297	24	alkhawaldeh1	alkhawaldeh1	PROPN
ijtc-206	297	25	,	,	PUNCT
ijtc-206	297	26	salniza	salniza	PROPN
ijtc-206	297	27	md	md	PROPN
ijtc-206	297	28	.	.	PROPN
ijtc-206	297	29	salleh	salleh	PROPN
ijtc-206	297	30	,	,	PUNCT
ijtc-206	297	31	fairol	fairol	PROPN
ijtc-206	297	32	bin	bin	PROPN
ijtc-206	297	33	halim	halim	PROPN
ijtc-206	297	34	kotler	kotler	PROPN
ijtc-206	297	35	,	,	PUNCT
ijtc-206	297	36	p.	p.	PROPN
ijtc-206	297	37	,	,	PUNCT
ijtc-206	297	38	&	&	CCONJ
ijtc-206	297	39	armstrong	armstrong	PROPN
ijtc-206	297	40	,	,	PUNCT
ijtc-206	297	41	g.	g.	PROPN
ijtc-206	297	42	(	(	PUNCT
ijtc-206	297	43	2014	2014	NUM
ijtc-206	297	44	)	)	PUNCT
ijtc-206	297	45	.	.	PUNCT
ijtc-206	298	1	principles	principle	NOUN
ijtc-206	298	2	of	of	ADP
ijtc-206	298	3	marketing	marketing	NOUN
ijtc-206	298	4	(	(	PUNCT
ijtc-206	298	5	10th	10th	ADJ
ijtc-206	298	6	ed	ed	NOUN
ijtc-206	298	7	.	.	PUNCT
ijtc-206	298	8	)	)	PUNCT
ijtc-206	298	9	.	.	PUNCT
ijtc-206	299	1	upper	upper	ADJ
ijtc-206	299	2	saddle	saddle	PROPN
ijtc-206	299	3	river	river	PROPN
ijtc-206	299	4	,	,	PUNCT
ijtc-206	299	5	n.j	n.j	PROPN
ijtc-206	299	6	.	.	PROPN
ijtc-206	299	7	:	:	PUNCT
ijtc-206	300	1	pearson	pearson	PROPN
ijtc-206	300	2	prentice	prentice	PROPN
ijtc-206	300	3	hall	hall	PROPN
ijtc-206	300	4	.	.	PUNCT
ijtc-206	301	1	krishna	krishna	PROPN
ijtc-206	301	2	naik	naik	PROPN
ijtc-206	301	3	,	,	PUNCT
ijtc-206	301	4	k.(2010)service	k.(2010)service	PROPN
ijtc-206	301	5	quality	quality	NOUN
ijtc-206	301	6	(	(	PUNCT
ijtc-206	301	7	servqual	servqual	ADJ
ijtc-206	301	8	)	)	PUNCT
ijtc-206	301	9	and	and	CCONJ
ijtc-206	301	10	its	its	PRON
ijtc-206	301	11	effect	effect	NOUN
ijtc-206	301	12	on	on	ADP
ijtc-206	301	13	customer	customer	NOUN
ijtc-206	301	14	satisfaction	satisfaction	NOUN
ijtc-206	301	15	in	in	ADP
ijtc-206	301	16	retailing	retail	VERB
ijtc-206	301	17	european	european	PROPN
ijtc-206	301	18	journal	journal	PROPN
ijtc-206	301	19	of	of	ADP
ijtc-206	301	20	social	social	ADJ
ijtc-206	301	21	sciences	science	NOUN
ijtc-206	301	22	–	–	PUNCT
ijtc-206	301	23	16	16	NUM
ijtc-206	301	24	,	,	PUNCT
ijtc-206	301	25	(	(	PUNCT
ijtc-206	301	26	2	2	NUM
ijtc-206	301	27	)	)	PUNCT
ijtc-206	301	28	.	.	PUNCT
ijtc-206	302	1	kuvykaite	kuvykaite	PROPN
ijtc-206	302	2	,	,	PUNCT
ijtc-206	302	3	rita	rita	PROPN
ijtc-206	302	4	&	&	CCONJ
ijtc-206	302	5	zaneta	zaneta	PROPN
ijtc-206	302	6	piligrimiene	piligrimiene	PROPN
ijtc-206	302	7	(	(	PUNCT
ijtc-206	302	8	2014	2014	NUM
ijtc-206	302	9	)	)	PUNCT
ijtc-206	302	10	.	.	PUNCT
ijtc-206	303	1	consumer	consumer	NOUN
ijtc-206	303	2	engagement	engagement	NOUN
ijtc-206	303	3	into	into	ADP
ijtc-206	303	4	brand	brand	NOUN
ijtc-206	303	5	equity	equity	NOUN
ijtc-206	303	6	creation	creation	PROPN
ijtc-206	303	7	lestari.r	lestari.r	PROPN
ijtc-206	303	8	&	&	CCONJ
ijtc-206	303	9	hertati	hertati	PROPN
ijtc-206	303	10	.	.	PUNCT
ijtc-206	304	1	l.	l.	PROPN
ijtc-206	304	2	(	(	PUNCT
ijtc-206	304	3	2020	2020	NUM
ijtc-206	304	4	)	)	PUNCT
ijtc-206	304	5	.	.	PUNCT
ijtc-206	305	1	bagaimana	bagaimana	PROPN
ijtc-206	305	2	pengaruh	pengaruh	PROPN
ijtc-206	305	3	strategi	strategi	PROPN
ijtc-206	305	4	bisnis	bisnis	PROPN
ijtc-206	305	5	,	,	PUNCT
ijtc-206	305	6	kekuatan	kekuatan	PROPN
ijtc-206	305	7	produk	produk	PROPN
ijtc-206	305	8	terhadap	terhadap	PROPN
ijtc-206	305	9	kualitas	kualitas	PROPN
ijtc-206	305	10	sistem	sistem	PROPN
ijtc-206	305	11	informasi	informasi	PROPN
ijtc-206	305	12	akuntansi	akuntansi	PROPN
ijtc-206	305	13	manajemen	manajemen	PROPN
ijtc-206	305	14	:	:	PUNCT
ijtc-206	305	15	studi	studi	PROPN
ijtc-206	305	16	kasus	kasus	PROPN
ijtc-206	305	17	pada	pada	PROPN
ijtc-206	305	18	usaha	usaha	PROPN
ijtc-206	305	19	kecil	kecil	PROPN
ijtc-206	305	20	dan	dan	PROPN
ijtc-206	305	21	menengah	menengah	PROPN
ijtc-206	305	22	di	di	PROPN
ijtc-206	305	23	indonesia	indonesia	PROPN
ijtc-206	305	24	.	.	PUNCT
ijtc-206	306	1	kajian	kajian	PROPN
ijtc-206	306	2	akuntansi	akuntansi	PROPN
ijtc-206	306	3	.	.	PUNCT
ijtc-206	307	1	21(1)1	21(1)1	NUM
ijtc-206	307	2	-	-	SYM
ijtc-206	307	3	12	12	NUM
ijtc-206	307	4	lomendra	lomendra	PROPN
ijtc-206	307	5	,	,	PUNCT
ijtc-206	307	6	et	et	NOUN
ijtc-206	307	7	.	.	PUNCT
ijtc-206	308	1	al	al	PROPN
ijtc-206	308	2	(	(	PUNCT
ijtc-206	308	3	2019	2019	NUM
ijtc-206	308	4	)	)	PUNCT
ijtc-206	308	5	assessing	assess	VERB
ijtc-206	308	6	the	the	DET
ijtc-206	308	7	impact	impact	NOUN
ijtc-206	308	8	of	of	ADP
ijtc-206	308	9	service	service	NOUN
ijtc-206	308	10	quality	quality	NOUN
ijtc-206	308	11	dimensions	dimension	NOUN
ijtc-206	308	12	on	on	ADP
ijtc-206	308	13	customer	customer	NOUN
ijtc-206	308	14	satisfaction	satisfaction	NOUN
ijtc-206	308	15	in	in	ADP
ijtc-206	308	16	commercial	commercial	ADJ
ijtc-206	308	17	banks	bank	NOUN
ijtc-206	308	18	of	of	ADP
ijtc-206	308	19	mauritius.studies	mauritius.studie	NOUN
ijtc-206	308	20	in	in	ADP
ijtc-206	308	21	business	business	NOUN
ijtc-206	308	22	economic	economic	ADJ
ijtc-206	308	23	no	no	DET
ijtc-206	308	24	14	14	NUM
ijtc-206	308	25	(	(	PUNCT
ijtc-206	308	26	1)2019	1)2019	NUM
ijtc-206	308	27	looy	looy	NOUN
ijtc-206	308	28	,	,	PUNCT
ijtc-206	308	29	a.	a.	NOUN
ijtc-206	308	30	,	,	PUNCT
ijtc-206	308	31	dierdonck	dierdonck	NOUN
ijtc-206	308	32	,	,	PUNCT
ijtc-206	308	33	roland	roland	PROPN
ijtc-206	308	34	van	van	PROPN
ijtc-206	308	35	.	.	PROPN
ijtc-206	308	36	,	,	PUNCT
ijtc-206	308	37	&	&	CCONJ
ijtc-206	308	38	gemmel	gemmel	PROPN
ijtc-206	308	39	,	,	PUNCT
ijtc-206	308	40	paul	paul	PROPN
ijtc-206	308	41	.	.	PUNCT
ijtc-206	309	1	(	(	PUNCT
ijtc-206	309	2	2018	2018	NUM
ijtc-206	309	3	)	)	PUNCT
ijtc-206	309	4	.	.	PUNCT
ijtc-206	310	1	service	service	NOUN
ijtc-206	310	2	management	management	NOUN
ijtc-206	310	3	:	:	PUNCT
ijtc-206	310	4	an	an	DET
ijtc-206	310	5	integrated	integrated	ADJ
ijtc-206	310	6	approach	approach	NOUN
ijtc-206	310	7	.	.	PUNCT
ijtc-206	311	1	great	great	ADJ
ijtc-206	311	2	britain	britain	PROPN
ijtc-206	311	3	:	:	PUNCT
ijtc-206	311	4	redwood	redwood	NOUN
ijtc-206	311	5	books	book	NOUN
ijtc-206	311	6	.	.	PUNCT
ijtc-206	312	1	lovelock	lovelock	PROPN
ijtc-206	312	2	,	,	PUNCT
ijtc-206	312	3	h.	h.	PROPN
ijtc-206	312	4	,	,	PUNCT
ijtc-206	312	5	wirtz	wirtz	PROPN
ijtc-206	312	6	,	,	PUNCT
ijtc-206	312	7	j.	j.	PROPN
ijtc-206	312	8	,	,	PUNCT
ijtc-206	312	9	tat	tat	PROPN
ijtc-206	312	10	keh	keh	PROPN
ijtc-206	312	11	hean	hean	PROPN
ijtc-206	312	12	,	,	PUNCT
ijtc-206	312	13	(	(	PUNCT
ijtc-206	312	14	2012	2012	NUM
ijtc-206	312	15	)	)	PUNCT
ijtc-206	312	16	.	.	PUNCT
ijtc-206	313	1	services	service	NOUN
ijtc-206	313	2	marketing	marketing	NOUN
ijtc-206	313	3	in	in	ADP
ijtc-206	313	4	asia	asia	PROPN
ijtc-206	313	5	:	:	PUNCT
ijtc-206	313	6	managing	managing	NOUN
ijtc-206	313	7	,	,	PUNCT
ijtc-206	313	8	people	people	NOUN
ijtc-206	313	9	,	,	PUNCT
ijtc-206	313	10	technology	technology	NOUN
ijtc-206	313	11	,	,	PUNCT
ijtc-206	313	12	and	and	CCONJ
ijtc-206	313	13	strategy	strategy	NOUN
ijtc-206	313	14	.	.	PUNCT
ijtc-206	314	1	new	new	PROPN
ijtc-206	314	2	jersey	jersey	PROPN
ijtc-206	314	3	:	:	PUNCT
ijtc-206	314	4	prentice	prentice	NOUN
ijtc-206	314	5	-	-	PUNCT
ijtc-206	314	6	hall	hall	NOUN
ijtc-206	314	7	.	.	PUNCT
ijtc-206	315	1	manyi	manyi	PROPN
ijtc-206	315	2	agbor	agbor	PROPN
ijtc-206	315	3	,	,	PUNCT
ijtc-206	315	4	j.	j.	PROPN
ijtc-206	315	5	(	(	PUNCT
ijtc-206	315	6	2011	2011	NUM
ijtc-206	315	7	)	)	PUNCT
ijtc-206	315	8	the	the	DET
ijtc-206	315	9	relationship	relationship	NOUN
ijtc-206	315	10	between	between	ADP
ijtc-206	315	11	customer	customer	NOUN
ijtc-206	315	12	satisfaction	satisfaction	NOUN
ijtc-206	315	13	and	and	CCONJ
ijtc-206	315	14	service	service	NOUN
ijtc-206	315	15	quality	quality	NOUN
ijtc-206	315	16	:	:	PUNCT
ijtc-206	315	17	a	a	DET
ijtc-206	315	18	study	study	NOUN
ijtc-206	315	19	of	of	ADP
ijtc-206	315	20	three	three	NUM
ijtc-206	315	21	service	service	NOUN
ijtc-206	315	22	sectors	sector	NOUN
ijtc-206	315	23	in	in	ADP
ijtc-206	315	24	umea	umea	PROPN
ijtc-206	315	25	.	.	PUNCT
ijtc-206	316	1	umeå	umeå	PROPN
ijtc-206	316	2	school	school	NOUN
ijtc-206	316	3	of	of	ADP
ijtc-206	316	4	business	business	NOUN
ijtc-206	316	5	spring	spring	NOUN
ijtc-206	316	6	semester	semester	NOUN
ijtc-206	316	7	2011	2011	NUM
ijtc-206	316	8	.	.	PUNCT
ijtc-206	317	1	master	master	NOUN
ijtc-206	317	2	’s	’s	PART
ijtc-206	317	3	thesis	thesis	NOUN
ijtc-206	317	4	,	,	PUNCT
ijtc-206	317	5	two	two	NUM
ijtc-206	317	6	-	-	PUNCT
ijtc-206	317	7	years	year	NOUN
ijtc-206	317	8	,	,	PUNCT
ijtc-206	317	9	30hp	30hp	ADJ
ijtc-206	317	10	munisih	munisih	NOUN
ijtc-206	317	11	dan	dan	PROPN
ijtc-206	317	12	soliha	soliha	PROPN
ijtc-206	317	13	(	(	PUNCT
ijtc-206	317	14	2015	2015	NUM
ijtc-206	317	15	)	)	PUNCT
ijtc-206	317	16	.	.	PUNCT
ijtc-206	318	1	pengaruh	pengaruh	NOUN
ijtc-206	318	2	kualitas	kualitas	PROPN
ijtc-206	318	3	produk	produk	PROPN
ijtc-206	318	4	terhadap	terhadap	PROPN
ijtc-206	318	5	nilai	nilai	PROPN
ijtc-206	318	6	pelanggan	pelanggan	PROPN
ijtc-206	318	7	dan	dan	PROPN
ijtc-206	318	8	kepuasan	kepuasan	PROPN
ijtc-206	318	9	pelanggan	pelanggan	PROPN
ijtc-206	318	10	dan	dan	PROPN
ijtc-206	318	11	dampaknya	dampaknya	PROPN
ijtc-206	318	12	pada	pada	PROPN
ijtc-206	318	13	loyalitas	loyalitas	PROPN
ijtc-206	318	14	pelanggan	pelanggan	PROPN
ijtc-206	318	15	apotek	apotek	PROPN
ijtc-206	318	16	dela	dela	PROPN
ijtc-206	318	17	semarang	semarang	PROPN
ijtc-206	318	18	nazir	nazir	PROPN
ijtc-206	318	19	,	,	PUNCT
ijtc-206	318	20	mohammad	mohammad	PROPN
ijtc-206	318	21	.	.	PUNCT
ijtc-206	318	22	(	(	PUNCT
ijtc-206	318	23	2009	2009	NUM
ijtc-206	318	24	)	)	PUNCT
ijtc-206	318	25	.	.	PUNCT
ijtc-206	319	1	metode	metode	PROPN
ijtc-206	319	2	penelitian	penelitian	PROPN
ijtc-206	319	3	.	.	PUNCT
ijtc-206	320	1	jakarta	jakarta	PROPN
ijtc-206	320	2	:	:	PUNCT
ijtc-206	320	3	ghalia	ghalia	PROPN
ijtc-206	320	4	indonesia	indonesia	PROPN
ijtc-206	320	5	.	.	PUNCT
ijtc-206	321	1	nunnaly	nunnaly	PROPN
ijtc-206	321	2	,	,	PUNCT
ijtc-206	321	3	j.	j.	PROPN
ijtc-206	321	4	(	(	PUNCT
ijtc-206	321	5	1978	1978	NUM
ijtc-206	321	6	)	)	PUNCT
ijtc-206	321	7	.	.	PUNCT
ijtc-206	322	1	psychometric	psychometric	ADJ
ijtc-206	322	2	theory	theory	NOUN
ijtc-206	322	3	.	.	PUNCT
ijtc-206	323	1	new	new	PROPN
ijtc-206	323	2	york	york	PROPN
ijtc-206	323	3	:	:	PUNCT
ijtc-206	323	4	mcgraw	mcgraw	PROPN
ijtc-206	323	5	-	-	PUNCT
ijtc-206	323	6	hill	hill	NOUN
ijtc-206	323	7	.	.	PUNCT
ijtc-206	324	1	reichheld	reichheld	PROPN
ijtc-206	324	2	,	,	PUNCT
ijtc-206	324	3	f.f	f.f	PROPN
ijtc-206	324	4	.	.	PROPN
ijtc-206	324	5	(	(	PUNCT
ijtc-206	324	6	2013	2013	NUM
ijtc-206	324	7	,	,	PUNCT
ijtc-206	324	8	december	december	PROPN
ijtc-206	324	9	)	)	PUNCT
ijtc-206	324	10	.	.	PUNCT
ijtc-206	325	1	the	the	DET
ijtc-206	325	2	one	one	NUM
ijtc-206	325	3	number	number	NOUN
ijtc-206	325	4	you	you	PRON
ijtc-206	325	5	need	need	VERB
ijtc-206	325	6	to	to	PART
ijtc-206	325	7	grow	grow	VERB
ijtc-206	325	8	.	.	PUNCT
ijtc-206	326	1	the	the	DET
ijtc-206	326	2	influence	influence	NOUN
ijtc-206	326	3	of	of	ADP
ijtc-206	326	4	service	service	NOUN
ijtc-206	326	5	quality	quality	NOUN
ijtc-206	326	6	,	,	PUNCT
ijtc-206	326	7	marketing	marketing	NOUN
ijtc-206	326	8	mix	mix	NOUN
ijtc-206	326	9	,	,	PUNCT
ijtc-206	326	10	on	on	ADP
ijtc-206	326	11	bank	bank	NOUN
ijtc-206	326	12	customer	customer	NOUN
ijtc-206	326	13	satisfaction	satisfaction	NOUN
ijtc-206	326	14	in	in	ADP
ijtc-206	326	15	the	the	DET
ijtc-206	326	16	era	era	NOUN
ijtc-206	326	17	covid-19	covid-19	PROPN
ijtc-206	326	18	rumiyati	rumiyati	PROPN
ijtc-206	326	19	,	,	PUNCT
ijtc-206	326	20	syafarudin	syafarudin	VERB
ijtc-206	326	21	95	95	NUM
ijtc-206	326	22	|	|	ADV
ijtc-206	326	23	ilomata	ilomata	NOUN
ijtc-206	326	24	international	international	ADJ
ijtc-206	326	25	journal	journal	NOUN
ijtc-206	326	26	of	of	ADP
ijtc-206	326	27	tax	tax	PROPN
ijtc-206	326	28	&	&	CCONJ
ijtc-206	326	29	accounting	accounting	PROPN
ijtc-206	326	30	volume	volume	NOUN
ijtc-206	326	31	2	2	NUM
ijtc-206	326	32	issue	issue	NOUN
ijtc-206	326	33	1	1	NUM
ijtc-206	326	34	,	,	PUNCT
ijtc-206	326	35	january	january	PROPN
ijtc-206	326	36	2021	2021	NUM
ijtc-206	326	37	ogbuji	ogbuji	NOUN
ijtc-206	326	38	,	,	PUNCT
ijtc-206	326	39	c.n	c.n	PROPN
ijtc-206	326	40	.	.	PROPN
ijtc-206	326	41	,	,	PUNCT
ijtc-206	326	42	&	&	CCONJ
ijtc-206	326	43	sylva	sylva	PROPN
ijtc-206	326	44	ezema	ezema	PROPN
ijtc-206	326	45	kalu	kalu	PROPN
ijtc-206	326	46	(	(	PUNCT
ijtc-206	326	47	2014	2014	NUM
ijtc-206	326	48	)	)	PUNCT
ijtc-206	326	49	.	.	PUNCT
ijtc-206	327	1	the	the	DET
ijtc-206	327	2	influence	influence	NOUN
ijtc-206	327	3	of	of	ADP
ijtc-206	327	4	brand	brand	NOUN
ijtc-206	327	5	extension	extension	NOUN
ijtc-206	327	6	strategy	strategy	NOUN
ijtc-206	327	7	on	on	ADP
ijtc-206	327	8	marketing	marketing	NOUN
ijtc-206	327	9	performance	performance	NOUN
ijtc-206	327	10	of	of	ADP
ijtc-206	327	11	soft	soft	ADJ
ijtc-206	327	12	drinks	drink	NOUN
ijtc-206	327	13	bottling	bottle	VERB
ijtc-206	327	14	firms	firm	NOUN
ijtc-206	327	15	in	in	ADP
ijtc-206	327	16	nigeria	nigeria	PROPN
ijtc-206	327	17	oskooii	oskooii	PROPN
ijtc-206	327	18	,	,	PUNCT
ijtc-206	327	19	n.	n.	PROPN
ijtc-206	327	20	,	,	PUNCT
ijtc-206	327	21	ebrahim	ebrahim	PROPN
ijtc-206	327	22	albonaiemi	albonaiemi	ADV
ijtc-206	327	23	(	(	PUNCT
ijtc-206	327	24	2017	2017	NUM
ijtc-206	327	25	)	)	PUNCT
ijtc-206	327	26	.	.	PUNCT
ijtc-206	328	1	measuring	measure	VERB
ijtc-206	328	2	the	the	DET
ijtc-206	328	3	customer	customer	NOUN
ijtc-206	328	4	satisfaction	satisfaction	NOUN
ijtc-206	328	5	based	base	VERB
ijtc-206	328	6	on	on	ADP
ijtc-206	328	7	servqual	servqual	ADJ
ijtc-206	328	8	model	model	NOUN
ijtc-206	328	9	(	(	PUNCT
ijtc-206	328	10	case	case	NOUN
ijtc-206	328	11	study	study	NOUN
ijtc-206	328	12	:	:	PUNCT
ijtc-206	328	13	mellat	mellat	ADJ
ijtc-206	328	14	bank	bank	PROPN
ijtc-206	328	15	in	in	ADP
ijtc-206	328	16	tehran	tehran	PROPN
ijtc-206	328	17	city	city	PROPN
ijtc-206	328	18	)	)	PUNCT
ijtc-206	328	19	oskooll	oskooll	NOUN
ijtc-206	328	20	n	n	CCONJ
ijtc-206	328	21	,	,	PUNCT
ijtc-206	328	22	.	.	PUNCT
ijtc-206	329	1	(	(	PUNCT
ijtc-206	329	2	2017	2017	NUM
ijtc-206	329	3	)	)	PUNCT
ijtc-206	329	4	.	.	PUNCT
ijtc-206	330	1	measuring	measure	VERB
ijtc-206	330	2	the	the	DET
ijtc-206	330	3	customer	customer	NOUN
ijtc-206	330	4	satisfaction	satisfaction	NOUN
ijtc-206	330	5	based	base	VERB
ijtc-206	330	6	on	on	ADP
ijtc-206	330	7	servqual	servqual	ADJ
ijtc-206	330	8	model	model	NOUN
ijtc-206	330	9	(	(	PUNCT
ijtc-206	330	10	case	case	NOUN
ijtc-206	330	11	study	study	NOUN
ijtc-206	330	12	:	:	PUNCT
ijtc-206	330	13	mellat	mellat	ADJ
ijtc-206	330	14	bank	bank	PROPN
ijtc-206	330	15	in	in	ADP
ijtc-206	330	16	tehran	tehran	PROPN
ijtc-206	330	17	city	city	PROPN
ijtc-206	330	18	)	)	PUNCT
ijtc-206	330	19	.	.	PUNCT
ijtc-206	331	1	innovative	innovative	ADJ
ijtc-206	331	2	marketing	marketing	NOUN
ijtc-206	331	3	,	,	PUNCT
ijtc-206	331	4	volume	volume	NOUN
ijtc-206	331	5	13	13	NUM
ijtc-206	331	6	,	,	PUNCT
ijtc-206	331	7	issue	issue	NOUN
ijtc-206	331	8	2	2	NUM
ijtc-206	331	9	,	,	PUNCT
ijtc-206	331	10	2017	2017	NUM
ijtc-206	331	11	.	.	PUNCT
ijtc-206	332	1	par	par	PROPN
ijtc-206	332	2	,	,	PUNCT
ijtc-206	332	3	c.w	c.w	PROPN
ijtc-206	332	4	.	.	PROPN
ijtc-206	332	5	(	(	PUNCT
ijtc-206	332	6	2015	2015	NUM
ijtc-206	332	7	)	)	PUNCT
ijtc-206	332	8	.	.	PUNCT
ijtc-206	333	1	telecommunication	telecommunication	NOUN
ijtc-206	333	2	services	service	NOUN
ijtc-206	333	3	of	of	ADP
ijtc-206	333	4	sri	sri	PROPN
ijtc-206	333	5	lanka	lanka	PROPN
ijtc-206	333	6	strategic	strategic	ADJ
ijtc-206	333	7	benefits	benefit	NOUN
ijtc-206	333	8	of	of	ADP
ijtc-206	333	9	low	low	ADJ
ijtc-206	333	10	fit	fit	ADJ
ijtc-206	333	11	brand	brand	NOUN
ijtc-206	333	12	extensions	extension	NOUN
ijtc-206	333	13	:	:	PUNCT
ijtc-206	333	14	when	when	SCONJ
ijtc-206	333	15	and	and	CCONJ
ijtc-206	333	16	why	why	SCONJ
ijtc-206	333	17	?	?	PUNCT
ijtc-206	334	1	study	study	NOUN
ijtc-206	334	2	of	of	ADP
ijtc-206	334	3	consumer	consumer	NOUN
ijtc-206	334	4	’s	’s	PART
ijtc-206	334	5	pharmaceutical	pharmaceutical	NOUN
ijtc-206	334	6	buying	buying	NOUN
ijtc-206	334	7	behavior	behavior	NOUN
ijtc-206	334	8	towards	towards	ADP
ijtc-206	334	9	prescription	prescription	NOUN
ijtc-206	334	10	and	and	CCONJ
ijtc-206	334	11	non	non	ADJ
ijtc-206	334	12	-	-	ADJ
ijtc-206	334	13	prescription	prescription	ADJ
ijtc-206	334	14	drugs	drug	NOUN
ijtc-206	334	15	pujari	pujari	NOUN
ijtc-206	334	16	,	,	PUNCT
ijtc-206	334	17	et	et	PROPN
ijtc-206	334	18	al	al	PROPN
ijtc-206	334	19	(	(	PUNCT
ijtc-206	334	20	2016	2016	NUM
ijtc-206	334	21	)	)	PUNCT
ijtc-206	334	22	pramudana	pramudana	PROPN
ijtc-206	334	23	,	,	PUNCT
ijtc-206	334	24	komang	komang	PROPN
ijtc-206	334	25	agus	agus	PROPN
ijtc-206	334	26	satria	satria	PROPN
ijtc-206	334	27	(	(	PUNCT
ijtc-206	334	28	2017	2017	NUM
ijtc-206	334	29	)	)	PUNCT
ijtc-206	334	30	.	.	PUNCT
ijtc-206	335	1	pengaruh	pengaruh	NOUN
ijtc-206	335	2	kualitas	kualitas	PROPN
ijtc-206	335	3	layanan	layanan	PROPN
ijtc-206	335	4	dan	dan	PROPN
ijtc-206	335	5	promosi	promosi	PROPN
ijtc-206	335	6	terhadap	terhadap	PROPN
ijtc-206	335	7	keputusan	keputusan	PROPN
ijtc-206	335	8	pembelian	pembelian	PROPN
ijtc-206	335	9	pelanggan	pelanggan	PROPN
ijtc-206	335	10	di	di	PROPN
ijtc-206	335	11	pt	pt	PROPN
ijtc-206	335	12	banyumas	banyumas	PROPN
ijtc-206	335	13	ardhian	ardhian	PROPN
ijtc-206	335	14	khairul	khairul	PROPN
ijtc-206	335	15	hakim	hakim	PROPN
ijtc-206	335	16	;	;	PUNCT
ijtc-206	335	17	rashid	rashid	PROPN
ijtc-206	335	18	,	,	PUNCT
ijtc-206	335	19	muhammad	muhammad	PROPN
ijtc-206	335	20	&	&	CCONJ
ijtc-206	335	21	raheel	raheel	PROPN
ijtc-206	335	22	aslam	aslam	PROPN
ijtc-206	335	23	(	(	PUNCT
ijtc-206	335	24	2014	2014	NUM
ijtc-206	335	25	)	)	PUNCT
ijtc-206	335	26	.	.	PUNCT
ijtc-206	336	1	the	the	DET
ijtc-206	336	2	impact	impact	NOUN
ijtc-206	336	3	of	of	ADP
ijtc-206	336	4	brand	brand	NOUN
ijtc-206	336	5	extension	extension	NOUN
ijtc-206	336	6	on	on	ADP
ijtc-206	336	7	parent	parent	NOUN
ijtc-206	336	8	brand	brand	NOUN
ijtc-206	336	9	image	image	PROPN
ijtc-206	336	10	shehzada	shehzada	PROPN
ijtc-206	336	11	muhammad	muhammad	PROPN
ijtc-206	336	12	saleem	saleem	PROPN
ijtc-206	336	13	.	.	PUNCT
ijtc-206	337	1	retrieved	retrieve	VERB
ijtc-206	337	2	november,2018,dari	november,2018,dari	NOUN
ijtc-206	337	3	http://www.panewspaper.org/core/contentmanager/uploads/insight/	http://www.panewspaper.org/core/contentmanager/uploads/insight/	X
ijtc-206	338	1	the	the	DET
ijtc-206	338	2	one	one	NUM
ijtc-206	338	3	number	number	NOUN
ijtc-206	338	4	you	you	PRON
ijtc-206	338	5	need	need	VERB
ijtc-206	338	6	to	to	ADP
ijtc-206	338	7	grow.pdf	grow.pdf	PROPN
ijtc-206	338	8	reza.a.(2020	reza.a.(2020	NOUN
ijtc-206	338	9	)	)	PUNCT
ijtc-206	338	10	.	.	PUNCT
ijtc-206	339	1	aktivitas	aktivitas	PROPN
ijtc-206	339	2	keuangan	keuangan	PROPN
ijtc-206	339	3	di	di	PROPN
ijtc-206	339	4	masa	masa	PROPN
ijtc-206	339	5	darurat	darurat	PROPN
ijtc-206	339	6	pandemi	pandemi	VERB
ijtc-206	339	7	virus	virus	PROPN
ijtc-206	339	8	corona	corona	PROPN
ijtc-206	339	9	covid-19	covid-19	PROPN
ijtc-206	339	10	https://www.liputan6	https://www.liputan6	NOUN
ijtc-206	339	11	.	.	PUNCT
ijtc-206	340	1	com/	com/	NOUN
ijtc-206	340	2	lifestyle	lifestyle	NOUN
ijtc-206	340	3	/	/	SYM
ijtc-206	340	4	read/4206626	read/4206626	PROPN
ijtc-206	340	5	/	/	SYM
ijtc-206	340	6	aktivitas	aktivitas	PROPN
ijtc-206	340	7	-	-	PUNCT
ijtc-206	340	8	keuangan	keuangan	NOUN
ijtc-206	340	9	-	-	PUNCT
ijtc-206	340	10	di	di	NOUN
ijtc-206	340	11	-	-	PUNCT
ijtc-206	340	12	masa	masa	NOUN
ijtc-206	340	13	-	-	PUNCT
ijtc-206	340	14	daruratpandemi	daruratpandemi	NOUN
ijtc-206	340	15	-	-	PUNCT
ijtc-206	340	16	virus	virus	NOUN
ijtc-206	340	17	-	-	PUNCT
ijtc-206	340	18	corona	corona	NOUN
ijtc-206	340	19	-	-	PUNCT
ijtc-206	340	20	covid-19	covid-19	PROPN
ijtc-206	340	21	rizan	rizan	NOUN
ijtc-206	340	22	,	,	PUNCT
ijtc-206	340	23	mohamad	mohamad	X
ijtc-206	340	24	(	(	PUNCT
ijtc-206	340	25	2010	2010	NUM
ijtc-206	340	26	)	)	PUNCT
ijtc-206	340	27	.	.	PUNCT
ijtc-206	341	1	analysis	analysis	NOUN
ijtc-206	341	2	of	of	ADP
ijtc-206	341	3	service	service	NOUN
ijtc-206	341	4	quality	quality	NOUN
ijtc-206	341	5	and	and	CCONJ
ijtc-206	341	6	customer	customer	NOUN
ijtc-206	341	7	satisfaction	satisfaction	NOUN
ijtc-206	341	8	,	,	PUNCT
ijtc-206	341	9	and	and	CCONJ
ijtc-206	341	10	its	its	PRON
ijtc-206	341	11	influence	influence	NOUN
ijtc-206	341	12	on	on	ADP
ijtc-206	341	13	customer	customer	NOUN
ijtc-206	341	14	loyalty	loyalty	NOUN
ijtc-206	341	15	.	.	PUNCT
ijtc-206	342	1	the	the	DET
ijtc-206	342	2	impact	impact	NOUN
ijtc-206	342	3	of	of	ADP
ijtc-206	342	4	packaging	packaging	NOUN
ijtc-206	342	5	,	,	PUNCT
ijtc-206	342	6	price	price	NOUN
ijtc-206	342	7	and	and	CCONJ
ijtc-206	342	8	brand	brand	NOUN
ijtc-206	342	9	awareness	awareness	NOUN
ijtc-206	342	10	on	on	ADP
ijtc-206	342	11	suresh	suresh	PROPN
ijtc-206	342	12	,	,	PUNCT
ijtc-206	342	13	monahan	monahan	PROPN
ijtc-206	342	14	&	&	CCONJ
ijtc-206	342	15	naresh	naresh	PROPN
ijtc-206	342	16	(	(	PUNCT
ijtc-206	342	17	2012	2012	NUM
ijtc-206	342	18	)	)	PUNCT
ijtc-206	342	19	rosdiana	rosdiana	PROPN
ijtc-206	342	20	,	,	PUNCT
ijtc-206	342	21	ita	ita	PROPN
ijtc-206	342	22	.	.	PUNCT
ijtc-206	342	23	(	(	PUNCT
ijtc-206	342	24	2011	2011	NUM
ijtc-206	342	25	)	)	PUNCT
ijtc-206	342	26	.	.	PUNCT
ijtc-206	343	1	pengaruh	pengaruh	PROPN
ijtc-206	343	2	strategi	strategi	PROPN
ijtc-206	343	3	bauran	bauran	PROPN
ijtc-206	343	4	pemasaran	pemasaran	PROPN
ijtc-206	343	5	tabungan	tabungan	VERB
ijtc-206	343	6	muamalat	muamalat	PROPN
ijtc-206	343	7	terhadap	terhadap	PROPN
ijtc-206	343	8	tingkat	tingkat	PROPN
ijtc-206	343	9	kepuasan	kepuasan	PROPN
ijtc-206	343	10	nasabah	nasabah	PROPN
ijtc-206	343	11	bank	bank	PROPN
ijtc-206	343	12	muamalat	muamalat	PROPN
ijtc-206	343	13	indonesia	indonesia	PROPN
ijtc-206	343	14	cab	cab	PROPN
ijtc-206	343	15	sari	sari	PROPN
ijtc-206	343	16	,	,	PUNCT
ijtc-206	343	17	n.p	n.p	PROPN
ijtc-206	343	18	,	,	PUNCT
ijtc-206	343	19	heny	heny	PROPN
ijtc-206	343	20	k	k	PROPN
ijtc-206	343	21	daryanto	daryanto	PROPN
ijtc-206	343	22	,	,	PUNCT
ijtc-206	343	23	dan	dan	PROPN
ijtc-206	343	24	imam	imam	PROPN
ijtc-206	343	25	teguh	teguh	PROPN
ijtc-206	343	26	saptono	saptono	PROPN
ijtc-206	343	27	(	(	PUNCT
ijtc-206	343	28	2018	2018	NUM
ijtc-206	343	29	)	)	PUNCT
ijtc-206	343	30	.	.	PUNCT
ijtc-206	344	1	pengaruh	pengaruh	NOUN
ijtc-206	344	2	customer	customer	NOUN
ijtc-206	344	3	relationship	relationship	PROPN
ijtc-206	344	4	management	management	PROPN
ijtc-206	344	5	terhadap	terhadap	PROPN
ijtc-206	344	6	kepuasan	kepuasan	PROPN
ijtc-206	344	7	dan	dan	PROPN
ijtc-206	344	8	loyalitas	loyalitas	PROPN
ijtc-206	344	9	nasabah	nasabah	PROPN
ijtc-206	344	10	schifman	schifman	PROPN
ijtc-206	344	11	,	,	PUNCT
ijtc-206	344	12	l.g	l.g	PROPN
ijtc-206	344	13	.	.	PROPN
ijtc-206	344	14	&	&	CCONJ
ijtc-206	344	15	kanuk	kanuk	PROPN
ijtc-206	344	16	,	,	PUNCT
ijtc-206	344	17	l.l	l.l	PROPN
ijtc-206	344	18	.	.	PROPN
ijtc-206	344	19	(	(	PUNCT
ijtc-206	344	20	2014	2014	NUM
ijtc-206	344	21	)	)	PUNCT
ijtc-206	344	22	.	.	PUNCT
ijtc-206	345	1	consumer	consumer	NOUN
ijtc-206	345	2	behavior	behavior	NOUN
ijtc-206	345	3	.	.	PUNCT
ijtc-206	346	1	upper	upper	ADJ
ijtc-206	346	2	saddle	saddle	PROPN
ijtc-206	346	3	river	river	NOUN
ijtc-206	346	4	,	,	PUNCT
ijtc-206	346	5	new	new	PROPN
ijtc-206	346	6	jersey	jersey	PROPN
ijtc-206	346	7	:	:	PUNCT
ijtc-206	346	8	pearson	pearson	PROPN
ijtc-206	346	9	prentice	prentice	PROPN
ijtc-206	346	10	hall	hall	PROPN
ijtc-206	346	11	.	.	PUNCT
ijtc-206	347	1	sefiani	sefiani	PROPN
ijtc-206	347	2	,	,	PUNCT
ijtc-206	347	3	a.	a.	PROPN
ijtc-206	347	4	,fauzi	,fauzi	PUNCT
ijtc-206	347	5	a.	a.	PROPN
ijtc-206	347	6	,	,	PUNCT
ijtc-206	347	7	arifin	arifin	PROPN
ijtc-206	347	8	z.(2015	z.(2015	PROPN
ijtc-206	347	9	)	)	PUNCT
ijtc-206	347	10	.	.	PUNCT
ijtc-206	348	1	pengaruh	pengaruh	NOUN
ijtc-206	348	2	relationship	relationship	NOUN
ijtc-206	348	3	marketing	marketing	NOUN
ijtc-206	348	4	(	(	PUNCT
ijtc-206	348	5	pemasaran	pemasaran	NOUN
ijtc-206	348	6	relasional	relasional	ADJ
ijtc-206	348	7	)	)	PUNCT
ijtc-206	348	8	terhadap	terhadap	PROPN
ijtc-206	348	9	kepuasan	kepuasan	PROPN
ijtc-206	348	10	nasabah	nasabah	PROPN
ijtc-206	348	11	serta	serta	PROPN
ijtc-206	348	12	dampaknya	dampaknya	PROPN
ijtc-206	348	13	pada	pada	PROPN
ijtc-206	348	14	loyalitas	loyalitas	PROPN
ijtc-206	348	15	nasabah	nasabah	PROPN
ijtc-206	348	16	.	.	PUNCT
ijtc-206	349	1	(	(	PUNCT
ijtc-206	349	2	malang	malang	PROPN
ijtc-206	349	3	)	)	PUNCT
ijtc-206	349	4	brawidjaya	brawidjaya	PROPN
ijtc-206	349	5	.	.	PUNCT
ijtc-206	350	1	shanka	shanka	PROPN
ijtc-206	350	2	m.s	m.s	PROPN
ijtc-206	350	3	.	.	PROPN
ijtc-206	350	4	,	,	PUNCT
ijtc-206	350	5	bank	bank	NOUN
ijtc-206	350	6	service	service	NOUN
ijtc-206	350	7	quality	quality	NOUN
ijtc-206	350	8	,	,	PUNCT
ijtc-206	350	9	customer	customer	NOUN
ijtc-206	350	10	satisfaction	satisfaction	NOUN
ijtc-206	350	11	,	,	PUNCT
ijtc-206	350	12	and	and	CCONJ
ijtc-206	350	13	loyalty	loyalty	NOUN
ijtc-206	350	14	in	in	ADP
ijtc-206	350	15	ethiopian	ethiopian	ADJ
ijtc-206	350	16	banking	banking	NOUN
ijtc-206	350	17	sector	sector	NOUN
ijtc-206	350	18	.	.	PUNCT
ijtc-206	351	1	journal	journal	PROPN
ijtc-206	351	2	of	of	ADP
ijtc-206	351	3	business	business	PROPN
ijtc-206	351	4	administration	administration	PROPN
ijtc-206	351	5	and	and	CCONJ
ijtc-206	351	6	management	management	NOUN
ijtc-206	351	7	sciences	sciences	PROPN
ijtc-206	351	8	research	research	NOUN
ijtc-206	351	9	vol	vol	NOUN
ijtc-206	351	10	.	.	PUNCT
ijtc-206	351	11	1(1	1(1	NUM
ijtc-206	351	12	)	)	PUNCT
ijtc-206	351	13	,	,	PUNCT
ijtc-206	351	14	pp	pp	PROPN
ijtc-206	351	15	.	.	PUNCT
ijtc-206	352	1	001	001	NUM
ijtc-206	352	2	-	-	PUNCT
ijtc-206	352	3	009	009	NUM
ijtc-206	352	4	.	.	PUNCT
ijtc-206	353	1	sheth	sheth	PROPN
ijtc-206	353	2	,	,	PUNCT
ijtc-206	353	3	n.	n.	PROPN
ijtc-206	353	4	and	and	CCONJ
ijtc-206	353	5	mittal	mittal	ADJ
ijtc-206	353	6	,	,	PUNCT
ijtc-206	353	7	banwari	banwari	X
ijtc-206	353	8	(	(	PUNCT
ijtc-206	353	9	2014	2014	NUM
ijtc-206	353	10	)	)	PUNCT
ijtc-206	353	11	,	,	PUNCT
ijtc-206	353	12	customer	customer	NOUN
ijtc-206	353	13	behavior	behavior	NOUN
ijtc-206	353	14	:	:	PUNCT
ijtc-206	353	15	a	a	DET
ijtc-206	353	16	managerial	managerial	ADJ
ijtc-206	353	17	perspective(2nd	perspective(2nd	PROPN
ijtc-206	353	18	ed	ed	NOUN
ijtc-206	353	19	)	)	PUNCT
ijtc-206	353	20	.	.	PUNCT
ijtc-206	354	1	australia	australia	PROPN
ijtc-206	354	2	:	:	PUNCT
ijtc-206	354	3	thompson	thompson	PROPN
ijtc-206	354	4	,	,	PUNCT
ijtc-206	354	5	south	south	ADJ
ijtc-206	354	6	-	-	PUNCT
ijtc-206	354	7	western	western	ADJ
ijtc-206	354	8	.	.	PUNCT
ijtc-206	355	1	sugiyono	sugiyono	PROPN
ijtc-206	355	2	.	.	PUNCT
ijtc-206	356	1	(	(	PUNCT
ijtc-206	356	2	2009	2009	NUM
ijtc-206	356	3	)	)	PUNCT
ijtc-206	356	4	.	.	PUNCT
ijtc-206	357	1	statistika	statistika	PROPN
ijtc-206	357	2	untuk	untuk	PROPN
ijtc-206	357	3	penelitian	penelitian	PROPN
ijtc-206	357	4	,	,	PUNCT
ijtc-206	357	5	bandung	bandung	PROPN
ijtc-206	357	6	:	:	PUNCT
ijtc-206	357	7	alfabeta	alfabeta	PROPN
ijtc-206	357	8	sugiyono	sugiyono	PROPN
ijtc-206	357	9	.	.	PUNCT
ijtc-206	358	1	(	(	PUNCT
ijtc-206	358	2	2013	2013	NUM
ijtc-206	358	3	)	)	PUNCT
ijtc-206	358	4	.	.	PUNCT
ijtc-206	359	1	metode	metode	PROPN
ijtc-206	359	2	penelitian	penelitian	PROPN
ijtc-206	359	3	bisnis	bisnis	PROPN
ijtc-206	359	4	.	.	PUNCT
ijtc-206	360	1	bandung	bandung	PROPN
ijtc-206	360	2	:	:	PUNCT
ijtc-206	361	1	alfabeta	alfabeta	PROPN
ijtc-206	361	2	.	.	PUNCT
ijtc-206	361	3	sugiyono	sugiyono	PROPN
ijtc-206	361	4	.	.	PUNCT
ijtc-206	362	1	(	(	PUNCT
ijtc-206	362	2	2015	2015	NUM
ijtc-206	362	3	)	)	PUNCT
ijtc-206	362	4	.	.	PUNCT
ijtc-206	363	1	statistika	statistika	PROPN
ijtc-206	363	2	untuk	untuk	PROPN
ijtc-206	363	3	penelitian	penelitian	PROPN
ijtc-206	363	4	.	.	PUNCT
ijtc-206	364	1	bandung	bandung	PROPN
ijtc-206	364	2	:	:	PUNCT
ijtc-206	365	1	alfabeta	alfabeta	PROPN
ijtc-206	365	2	.	.	PROPN
ijtc-206	366	1	supranto	supranto	PROPN
ijtc-206	366	2	,	,	PUNCT
ijtc-206	366	3	j.	j.	PROPN
ijtc-206	366	4	(	(	PUNCT
ijtc-206	366	5	2010	2010	NUM
ijtc-206	366	6	)	)	PUNCT
ijtc-206	366	7	.	.	PUNCT
ijtc-206	367	1	statistik	statistik	PROPN
ijtc-206	367	2	:	:	PUNCT
ijtc-206	367	3	teori	teori	PROPN
ijtc-206	367	4	dan	dan	PROPN
ijtc-206	367	5	aplikasi	aplikasi	PROPN
ijtc-206	367	6	.	.	PUNCT
ijtc-206	368	1	jakarta	jakarta	PROPN
ijtc-206	368	2	:	:	PUNCT
ijtc-206	368	3	erlangga	erlangga	PROPN
ijtc-206	368	4	.	.	PUNCT
ijtc-206	369	1	syarifin	syarifin	PROPN
ijtc-206	369	2	(	(	PUNCT
ijtc-206	369	3	2014	2014	NUM
ijtc-206	369	4	)	)	PUNCT
ijtc-206	369	5	.	.	PUNCT
ijtc-206	370	1	analisis	analisis	ADJ
ijtc-206	370	2	pengaruh	pengaruh	NOUN
ijtc-206	370	3	marketing	marketing	NOUN
ijtc-206	370	4	mix	mix	NOUN
ijtc-206	370	5	terhadap	terhadap	PROPN
ijtc-206	370	6	keputusan	keputusan	PROPN
ijtc-206	370	7	pembelian	pembelian	PROPN
ijtc-206	370	8	reagen	reagen	PROPN
ijtc-206	370	9	kimia	kimia	PROPN
ijtc-206	370	10	aldirich	aldirich	PROPN
ijtc-206	370	11	.	.	PUNCT
ijtc-206	371	1	syafarudin	syafarudin	VERB
ijtc-206	371	2	.	.	PUNCT
ijtc-206	372	1	a	a	DET
ijtc-206	372	2	masyhdzulhak	masyhdzulhak	ADJ
ijtc-206	372	3	,	,	PUNCT
ijtc-206	372	4	badawi.a	badawi.a	PROPN
ijtc-206	372	5	.	.	PUNCT
ijtc-206	373	1	(	(	PUNCT
ijtc-206	373	2	2020	2020	NUM
ijtc-206	373	3	)	)	PUNCT
ijtc-206	373	4	.	.	PUNCT
ijtc-206	374	1	the	the	DET
ijtc-206	374	2	effect	effect	NOUN
ijtc-206	374	3	of	of	ADP
ijtc-206	374	4	market	market	NOUN
ijtc-206	374	5	orientation	orientation	NOUN
ijtc-206	374	6	of	of	ADP
ijtc-206	374	7	services	service	NOUN
ijtc-206	374	8	quality	quality	NOUN
ijtc-206	374	9	in	in	ADP
ijtc-206	374	10	visitor	visitor	NOUN
ijtc-206	374	11	of	of	ADP
ijtc-206	374	12	starts	start	NOUN
ijtc-206	374	13	hotel	hotel	NOUN
ijtc-206	374	14	in	in	ADP
ijtc-206	374	15	pekanbaru	pekanbaru	PROPN
ijtc-206	374	16	city	city	PROPN
ijtc-206	374	17	indonesia	indonesia	PROPN
ijtc-206	374	18	the	the	DET
ijtc-206	374	19	impact	impact	NOUN
ijtc-206	374	20	of	of	ADP
ijtc-206	374	21	aligning	align	VERB
ijtc-206	374	22	successful	successful	ADJ
ijtc-206	374	23	application	application	NOUN
ijtc-206	374	24	of	of	ADP
ijtc-206	374	25	market	market	NOUN
ijtc-206	374	26	orientation	orientation	NOUN
ijtc-206	374	27	on	on	ADP
ijtc-206	374	28	e	e	PROPN
ijtc-206	374	29	-	-	PROPN
ijtc-206	374	30	commerce	commerce	NOUN
ijtc-206	374	31	’s	’s	PART
ijtc-206	374	32	service	service	NOUN
ijtc-206	374	33	quality	quality	NOUN
ijtc-206	374	34	strategy	strategy	NOUN
ijtc-206	374	35	:	:	PUNCT
ijtc-206	374	36	the	the	DET
ijtc-206	374	37	influence	influence	NOUN
ijtc-206	374	38	of	of	ADP
ijtc-206	374	39	service	service	NOUN
ijtc-206	374	40	quality	quality	NOUN
ijtc-206	374	41	,	,	PUNCT
ijtc-206	374	42	marketing	marketing	NOUN
ijtc-206	374	43	mix	mix	NOUN
ijtc-206	374	44	,	,	PUNCT
ijtc-206	374	45	on	on	ADP
ijtc-206	374	46	bank	bank	NOUN
ijtc-206	374	47	customer	customer	NOUN
ijtc-206	374	48	satisfaction	satisfaction	NOUN
ijtc-206	374	49	in	in	ADP
ijtc-206	374	50	the	the	DET
ijtc-206	374	51	era	era	NOUN
ijtc-206	374	52	covid-19	covid-19	PROPN
ijtc-206	374	53	rumiyati	rumiyati	PROPN
ijtc-206	374	54	,	,	PUNCT
ijtc-206	374	55	syafarudin	syafarudin	VERB
ijtc-206	374	56	96	96	NUM
ijtc-206	374	57	|	|	CCONJ
ijtc-206	374	58	ilomata	ilomata	PROPN
ijtc-206	374	59	international	international	ADJ
ijtc-206	374	60	journal	journal	NOUN
ijtc-206	374	61	of	of	ADP
ijtc-206	374	62	tax	tax	PROPN
ijtc-206	374	63	&	&	CCONJ
ijtc-206	374	64	accounting	accounting	PROPN
ijtc-206	374	65	volume	volume	NOUN
ijtc-206	374	66	2	2	NUM
ijtc-206	374	67	issue	issue	NOUN
ijtc-206	374	68	1	1	NUM
ijtc-206	374	69	,	,	PUNCT
ijtc-206	374	70	january	january	PROPN
ijtc-206	374	71	2021	2021	NUM
ijtc-206	374	72	the	the	DET
ijtc-206	374	73	case	case	NOUN
ijtc-206	374	74	of	of	ADP
ijtc-206	374	75	starred	star	VERB
ijtc-206	374	76	hotel	hotel	NOUN
ijtc-206	374	77	visitors	visitor	NOUN
ijtc-206	374	78	on	on	ADP
ijtc-206	374	79	the	the	DET
ijtc-206	374	80	indonesian	indonesian	ADJ
ijtc-206	374	81	islan	islan	NOUN
ijtc-206	374	82	of	of	ADP
ijtc-206	374	83	sumatera	sumatera	NOUN
ijtc-206	374	84	proposing	propose	VERB
ijtc-206	374	85	conceptual	conceptual	ADJ
ijtc-206	374	86	framework	framework	NOUN
ijtc-206	374	87	.	.	PUNCT
ijtc-206	375	1	(	(	PUNCT
ijtc-206	375	2	ijecm	ijecm	NOUN
ijtc-206	375	3	)	)	PUNCT
ijtc-206	375	4	uk	uk	PROPN
ijtc-206	375	5	2020	2020	NUM
ijtc-206	375	6	.	.	PUNCT
ijtc-206	376	1	syaparudin.a	syaparudin.a	PROPN
ijtc-206	376	2	&	&	CCONJ
ijtc-206	376	3	hertati	hertati	PROPN
ijtc-206	376	4	.	.	PUNCT
ijtc-206	377	1	l.	l.	PROPN
ijtc-206	377	2	(	(	PUNCT
ijtc-206	377	3	2020	2020	NUM
ijtc-206	377	4	)	)	PUNCT
ijtc-206	377	5	.	.	PUNCT
ijtc-206	378	1	penerapan	penerapan	PROPN
ijtc-206	378	2	human	human	ADJ
ijtc-206	378	3	capital	capital	NOUN
ijtc-206	378	4	,	,	PUNCT
ijtc-206	378	5	kualitas	kualita	NOUN
ijtc-206	378	6	pelayanan	pelayanan	VERB
ijtc-206	378	7	pada	pada	PROPN
ijtc-206	378	8	sistem	sistem	PROPN
ijtc-206	378	9	informasi	informasi	PROPN
ijtc-206	378	10	manajemen	manajemen	PROPN
ijtc-206	378	11	.	.	PUNCT
ijtc-206	379	1	@is	@i	VERB
ijtc-206	379	2	the	the	DET
ijtc-206	379	3	best	good	ADJ
ijtc-206	379	4	:	:	PUNCT
ijtc-206	380	1	accounting	account	VERB
ijtc-206	380	2	information	information	NOUN
ijtc-206	380	3	systems	system	NOUN
ijtc-206	380	4	and	and	CCONJ
ijtc-206	380	5	information	information	NOUN
ijtc-206	380	6	technology	technology	NOUN
ijtc-206	380	7	business	business	NOUN
ijtc-206	380	8	enterprise	enterprise	NOUN
ijtc-206	380	9	volume	volume	NOUN
ijtc-206	380	10	5	5	NUM
ijtc-206	380	11	,	,	PUNCT
ijtc-206	380	12	nomor	nomor	NOUN
ijtc-206	380	13	1	1	NUM
ijtc-206	380	14	(	(	PUNCT
ijtc-206	380	15	2020	2020	NUM
ijtc-206	380	16	)	)	PUNCT
ijtc-206	380	17	hal	hal	NOUN
ijtc-206	380	18	.	.	PROPN
ijtc-206	381	1	31	31	NUM
ijtc-206	381	2	-	-	SYM
ijtc-206	381	3	45	45	NUM
ijtc-206	381	4	syafarudin	syafarudin	VERB
ijtc-206	381	5	a	a	DET
ijtc-206	381	6	,	,	PUNCT
ijtc-206	381	7	saluy	saluy	NOUN
ijtc-206	381	8	,	,	PUNCT
ijtc-206	381	9	a.b	a.b	PROPN
ijtc-206	381	10	,	,	PUNCT
ijtc-206	381	11	masyhudzulhak	masyhudzulhak	NOUN
ijtc-206	381	12	.	.	PUNCT
ijtc-206	382	1	(	(	PUNCT
ijtc-206	382	2	2020	2020	NUM
ijtc-206	382	3	)	)	PUNCT
ijtc-206	382	4	.	.	PUNCT
ijtc-206	383	1	the	the	DET
ijtc-206	383	2	impact	impact	NOUN
ijtc-206	383	3	of	of	ADP
ijtc-206	383	4	aligning	align	VERB
ijtc-206	383	5	successful	successful	ADJ
ijtc-206	383	6	application	application	NOUN
ijtc-206	383	7	of	of	ADP
ijtc-206	383	8	market	market	NOUN
ijtc-206	383	9	orientation	orientation	NOUN
ijtc-206	383	10	on	on	ADP
ijtc-206	383	11	e	e	NOUN
ijtc-206	383	12	-	-	NOUN
ijtc-206	383	13	commerce	commerce	NOUN
ijtc-206	383	14	sevice	sevice	NOUN
ijtc-206	383	15	quality	quality	NOUN
ijtc-206	383	16	strategy	strategy	NOUN
ijtc-206	383	17	:	:	PUNCT
ijtc-206	383	18	the	the	DET
ijtc-206	383	19	case	case	NOUN
ijtc-206	383	20	of	of	ADP
ijtc-206	383	21	starred	star	VERB
ijtc-206	383	22	hotel	hotel	NOUN
ijtc-206	383	23	visitors	visitor	NOUN
ijtc-206	383	24	on	on	ADP
ijtc-206	383	25	the	the	DET
ijtc-206	383	26	indonesian	indonesian	ADJ
ijtc-206	383	27	island	island	NOUN
ijtc-206	383	28	of	of	ADP
ijtc-206	383	29	sumatera	sumatera	NOUN
ijtc-206	383	30	proposing	propose	VERB
ijtc-206	383	31	conceptual	conceptual	ADJ
ijtc-206	383	32	framework	framework	NOUN
ijtc-206	383	33	.	.	PUNCT
ijtc-206	384	1	international	international	ADJ
ijtc-206	384	2	journal	journal	PROPN
ijtc-206	384	3	of	of	ADP
ijtc-206	384	4	economics	economic	NOUN
ijtc-206	384	5	,	,	PUNCT
ijtc-206	384	6	commerce	commerce	NOUN
ijtc-206	384	7	,	,	PUNCT
ijtc-206	384	8	and	and	CCONJ
ijtc-206	384	9	management	management	NOUN
ijtc-206	384	10	vol	vol	NOUN
ijtc-206	384	11	viii	viii	NOUN
ijtc-206	384	12	.	.	PUNCT
ijtc-206	385	1	syaparudin.a	syaparudin.a	PROPN
ijtc-206	385	2	&	&	CCONJ
ijtc-206	385	3	hertati.l.(2020	hertati.l.(2020	NOUN
ijtc-206	385	4	)	)	PUNCT
ijtc-206	385	5	.	.	PUNCT
ijtc-206	386	1	penerapan	penerapan	PROPN
ijtc-206	386	2	human	human	ADJ
ijtc-206	386	3	capital	capital	NOUN
ijtc-206	386	4	,	,	PUNCT
ijtc-206	386	5	kualitas	kualita	NOUN
ijtc-206	386	6	pelayanan	pelayanan	VERB
ijtc-206	386	7	pada	pada	PROPN
ijtc-206	386	8	sistem	sistem	PROPN
ijtc-206	386	9	informasi	informasi	PROPN
ijtc-206	386	10	manajemen	manajemen	PROPN
ijtc-206	386	11	.	.	PUNCT
ijtc-206	387	1	@is	@i	VERB
ijtc-206	387	2	the	the	DET
ijtc-206	387	3	best	good	ADJ
ijtc-206	387	4	:	:	PUNCT
ijtc-206	388	1	accounting	account	VERB
ijtc-206	388	2	information	information	NOUN
ijtc-206	388	3	systems	system	NOUN
ijtc-206	388	4	and	and	CCONJ
ijtc-206	388	5	information	information	NOUN
ijtc-206	388	6	technology	technology	NOUN
ijtc-206	388	7	business	business	NOUN
ijtc-206	388	8	enterprise	enterprise	NOUN
ijtc-206	388	9	volume	volume	NOUN
ijtc-206	388	10	5	5	NUM
ijtc-206	388	11	,	,	PUNCT
ijtc-206	388	12	nomor	nomor	NOUN
ijtc-206	388	13	1	1	NUM
ijtc-206	388	14	(	(	PUNCT
ijtc-206	388	15	2020	2020	NUM
ijtc-206	388	16	)	)	PUNCT
ijtc-206	388	17	hal	hal	NOUN
ijtc-206	388	18	.	.	PROPN
ijtc-206	389	1	31	31	NUM
ijtc-206	389	2	-	-	SYM
ijtc-206	389	3	45	45	NUM
ijtc-206	389	4	syafarudin.a	syafarudin.a	NOUN
ijtc-206	389	5	.	.	PUNCT
ijtc-206	390	1	(	(	PUNCT
ijtc-206	390	2	2016	2016	NUM
ijtc-206	390	3	)	)	PUNCT
ijtc-206	390	4	.	.	PUNCT
ijtc-206	391	1	strategy	strategy	NOUN
ijtc-206	391	2	of	of	ADP
ijtc-206	391	3	leadership	leadership	NOUN
ijtc-206	391	4	and	and	CCONJ
ijtc-206	391	5	innovation	innovation	NOUN
ijtc-206	391	6	in	in	ADP
ijtc-206	391	7	improving	improve	VERB
ijtc-206	391	8	company	company	NOUN
ijtc-206	391	9	performance	performance	NOUN
ijtc-206	391	10	against	against	ADP
ijtc-206	391	11	competitive	competitive	ADJ
ijtc-206	391	12	advantage	advantage	NOUN
ijtc-206	391	13	,	,	PUNCT
ijtc-206	391	14	international	international	ADJ
ijtc-206	391	15	journal	journal	NOUN
ijtc-206	391	16	of	of	ADP
ijtc-206	391	17	economics	economic	NOUN
ijtc-206	391	18	,	,	PUNCT
ijtc-206	391	19	commerce	commerce	NOUN
ijtc-206	391	20	and	and	CCONJ
ijtc-206	391	21	management	management	NOUN
ijtc-206	391	22	.	.	PUNCT
ijtc-206	392	1	international	international	ADJ
ijtc-206	392	2	journal	journal	PROPN
ijtc-206	392	3	of	of	ADP
ijtc-206	392	4	economics	economic	NOUN
ijtc-206	392	5	,	,	PUNCT
ijtc-206	392	6	commerce	commerce	NOUN
ijtc-206	392	7	and	and	CCONJ
ijtc-206	392	8	managementunited	managementunite	VERB
ijtc-206	392	9	kingdom	kingdom	NOUN
ijtc-206	392	10	.	.	PUNCT
ijtc-206	393	1	4	4	NUM
ijtc-206	393	2	(	(	PUNCT
ijtc-206	393	3	6	6	NUM
ijtc-206	393	4	)	)	PUNCT
ijtc-206	393	5	471	471	NUM
ijtc-206	393	6	-	-	SYM
ijtc-206	393	7	482	482	NUM
ijtc-206	393	8	.	.	PUNCT
ijtc-206	394	1	syafarudin.a	syafarudin.a	PROPN
ijtc-206	394	2	,	,	PUNCT
ijtc-206	394	3	mulyana.b.(2019	mulyana.b.(2019	NOUN
ijtc-206	394	4	)	)	PUNCT
ijtc-206	394	5	.	.	PUNCT
ijtc-206	395	1	formulation	formulation	NOUN
ijtc-206	395	2	strategy	strategy	NOUN
ijtc-206	395	3	of	of	ADP
ijtc-206	395	4	pt	pt	PROPN
ijtc-206	395	5	.	.	PROPN
ijtc-206	395	6	bandara	bandara	PROPN
ijtc-206	395	7	internasional	internasional	PROPN
ijtc-206	395	8	jawa	jawa	PROPN
ijtc-206	395	9	barat	barat	PROPN
ijtc-206	395	10	bandung	bandung	PROPN
ijtc-206	395	11	indonesia	indonesia	PROPN
ijtc-206	395	12	,	,	PUNCT
ijtc-206	395	13	kertajati	kertajati	PROPN
ijtc-206	395	14	in	in	ADP
ijtc-206	395	15	business	business	NOUN
ijtc-206	395	16	aerocity	aerocity	NOUN
ijtc-206	395	17	(	(	PUNCT
ijtc-206	395	18	aerotropolis	aerotropolis	PROPN
ijtc-206	395	19	)	)	PUNCT
ijtc-206	395	20	.	.	PUNCT
ijtc-206	396	1	international	international	ADJ
ijtc-206	396	2	review	review	NOUN
ijtc-206	396	3	of	of	ADP
ijtc-206	396	4	management	management	NOUN
ijtc-206	396	5	and	and	CCONJ
ijtc-206	396	6	marketing	marketing	NOUN
ijtc-206	396	7	,	,	PUNCT
ijtc-206	396	8	2019	2019	NUM
ijtc-206	396	9	,	,	PUNCT
ijtc-206	396	10	9(3	9(3	NUM
ijtc-206	396	11	)	)	PUNCT
ijtc-206	396	12	,	,	PUNCT
ijtc-206	396	13	106	106	NUM
ijtc-206	396	14	-	-	SYM
ijtc-206	396	15	111	111	NUM
ijtc-206	396	16	safkaur.o	safkaur.o	NOUN
ijtc-206	396	17	,	,	PUNCT
ijtc-206	396	18	&	&	CCONJ
ijtc-206	396	19	hertati.l.(2020	hertati.l.(2020	NOUN
ijtc-206	396	20	)	)	PUNCT
ijtc-206	396	21	.	.	PUNCT
ijtc-206	397	1	perubahan	perubahan	PROPN
ijtc-206	397	2	struktur	struktur	PROPN
ijtc-206	397	3	modal	modal	X
ijtc-206	397	4	menyebabkan	menyebabkan	PROPN
ijtc-206	397	5	perubahan	perubahan	PROPN
ijtc-206	397	6	kinerja	kinerja	PROPN
ijtc-206	397	7	keuangan	keuangan	VERB
ijtc-206	397	8	jurnal	jurnal	ADJ
ijtc-206	397	9	ekonomi	ekonomi	PROPN
ijtc-206	397	10	dan	dan	PROPN
ijtc-206	397	11	perbankan	perbankan	PROPN
ijtc-206	397	12	9(2	9(2	NUM
ijtc-206	397	13	)	)	PUNCT
ijtc-206	397	14	94	94	NUM
ijtc-206	397	15	-	-	SYM
ijtc-206	397	16	105	105	NUM
ijtc-206	397	17	uyanto	uyanto	ADP
ijtc-206	397	18	,	,	PUNCT
ijtc-206	397	19	s.	s.	PROPN
ijtc-206	397	20	s.	s.	PROPN
ijtc-206	397	21	(	(	PUNCT
ijtc-206	397	22	2016	2016	NUM
ijtc-206	397	23	)	)	PUNCT
ijtc-206	397	24	.	.	PUNCT
ijtc-206	398	1	pedoman	pedoman	NOUN
ijtc-206	398	2	analisis	analisis	PROPN
ijtc-206	398	3	data	data	PROPN
ijtc-206	398	4	dengan	dengan	PROPN
ijtc-206	398	5	spss	spss	PROPN
ijtc-206	398	6	.	.	PUNCT
ijtc-206	399	1	yogyakarta	yogyakarta	PROPN
ijtc-206	400	1	:	:	PUNCT
ijtc-206	401	1	graha	graha	PROPN
ijtc-206	401	2	ilmu	ilmu	PROPN
ijtc-206	401	3	.	.	PUNCT
ijtc-206	402	1	who	who	PRON
ijtc-206	402	2	.	.	PUNCT
ijtc-206	403	1	(	(	PUNCT
ijtc-206	403	2	2020	2020	NUM
ijtc-206	403	3	)	)	PUNCT
ijtc-206	403	4	.	.	PUNCT
ijtc-206	404	1	aktivitas	aktivitas	PROPN
ijtc-206	404	2	keuangan	keuangan	PROPN
ijtc-206	404	3	di	di	PROPN
ijtc-206	404	4	masa	masa	PROPN
ijtc-206	404	5	darurat	darurat	PROPN
ijtc-206	404	6	pandemi	pandemi	VERB
ijtc-206	404	7	virus	virus	PROPN
ijtc-206	404	8	corona	corona	PROPN
ijtc-206	404	9	covid-19	covid-19	PROPN
ijtc-206	404	10	.	.	PUNCT
ijtc-206	405	1	https://www.liputan6.com/	https://www.liputan6.com/	PROPN
ijtc-206	405	2	lifestyle	lifestyle	PROPN
ijtc-206	405	3	/	/	SYM
ijtc-206	405	4	read/4206626	read/4206626	PROPN
ijtc-206	405	5	/	/	SYM
ijtc-206	405	6	aktivitas	aktivitas	PROPN
ijtc-206	405	7	-	-	PUNCT
ijtc-206	405	8	keuangan	keuangan	NOUN
ijtc-206	405	9	-	-	PUNCT
ijtc-206	405	10	di	di	NOUN
ijtc-206	405	11	-	-	PUNCT
ijtc-206	405	12	masa	masa	NOUN
ijtc-206	405	13	-	-	PUNCT
ijtc-206	405	14	daruratpandemi	daruratpandemi	NOUN
ijtc-206	405	15	-	-	PUNCT
ijtc-206	405	16	virus	virus	NOUN
ijtc-206	405	17	-	-	PUNCT
ijtc-206	405	18	corona	corona	NOUN
ijtc-206	405	19	-	-	PUNCT
ijtc-206	405	20	covid-19	covid-19	PROPN
ijtc-206	405	21	widagdo	widagdo	NOUN
ijtc-206	405	22	,	,	PUNCT
ijtc-206	405	23	hery	hery	NOUN
ijtc-206	405	24	(	(	PUNCT
ijtc-206	405	25	2011	2011	NUM
ijtc-206	405	26	)	)	PUNCT
ijtc-206	405	27	.	.	PUNCT
ijtc-206	406	1	analisis	analisis	ADJ
ijtc-206	406	2	pengaruh	pengaruh	NOUN
ijtc-206	406	3	kualitas	kualita	NOUN
ijtc-206	406	4	layanan	layanan	PROPN
ijtc-206	406	5	dan	dan	PROPN
ijtc-206	406	6	promosi	promosi	PROPN
ijtc-206	406	7	terhadap	terhadap	PROPN
ijtc-206	406	8	keputusan	keputusan	PROPN
ijtc-206	406	9	konsumen	konsumen	PROPN
ijtc-206	406	10	membeli	membeli	PROPN
ijtc-206	406	11	komputer	komputer	PROPN
ijtc-206	406	12	pada	pada	PROPN
ijtc-206	406	13	pt	pt	PROPN
ijtc-206	406	14	.	.	PROPN
ijtc-206	406	15	xyz	xyz	PROPN
ijtc-206	406	16	yana	yana	PROPN
ijtc-206	406	17	dan	dan	PROPN
ijtc-206	406	18	yanti	yanti	PROPN
ijtc-206	406	19	(	(	PUNCT
ijtc-206	406	20	2015	2015	NUM
ijtc-206	406	21	)	)	PUNCT
ijtc-206	406	22	.	.	PUNCT
ijtc-206	407	1	bauran	bauran	PROPN
ijtc-206	407	2	pemasaraan	pemasaraan	PROPN
ijtc-206	407	3	dan	dan	PROPN
ijtc-206	407	4	kepuasan	kepuasan	PROPN
ijtc-206	407	5	pelanggan	pelanggan	PROPN
ijtc-206	407	6	;	;	PUNCT
ijtc-206	407	7	studi	studi	PROPN
ijtc-206	407	8	kasus	kasus	PROPN
ijtc-206	407	9	jamu	jamu	PROPN
ijtc-206	407	10	gendong	gendong	PROPN
ijtc-206	407	11	di	di	PROPN
ijtc-206	407	12	jawa	jawa	PROPN
ijtc-206	407	13	tengah	tengah	PROPN
ijtc-206	407	14	.	.	PUNCT
ijtc-206	407	15	yasin	yasin	PROPN
ijtc-206	407	16	(	(	PUNCT
ijtc-206	407	17	2012	2012	NUM
ijtc-206	407	18	)	)	PUNCT
ijtc-206	407	19	.	.	PUNCT
ijtc-206	408	1	analisis	analisis	ADJ
ijtc-206	408	2	pengaruh	pengaruh	NOUN
ijtc-206	408	3	variabel	variabel	PROPN
ijtc-206	408	4	bauran	bauran	PROPN
ijtc-206	408	5	pemasaran	pemasaran	PROPN
ijtc-206	408	6	terhadap	terhadap	PROPN
ijtc-206	408	7	keputusan	keputusan	PROPN
ijtc-206	408	8	pembelian	pembelian	PROPN
ijtc-206	408	9	botol	botol	PROPN
ijtc-206	408	10	plastik	plastik	PROPN
ijtc-206	408	11	pt	pt	PROPN
ijtc-206	408	12	prima	prima	PROPN
ijtc-206	408	13	kalplas	kalpla	NOUN
ijtc-206	408	14	zabeen	zabeen	PROPN
ijtc-206	408	15	,	,	PUNCT
ijtc-206	408	16	n.m	n.m	PROPN
ijtc-206	408	17	.	.	PROPN
ijtc-206	408	18	(	(	PUNCT
ijtc-206	408	19	2019	2019	NUM
ijtc-206	408	20	)	)	PUNCT
ijtc-206	408	21	.	.	PUNCT
ijtc-206	409	1	assessing	assess	VERB
ijtc-206	409	2	the	the	DET
ijtc-206	409	3	impact	impact	NOUN
ijtc-206	409	4	of	of	ADP
ijtc-206	409	5	service	service	NOUN
ijtc-206	409	6	quality	quality	NOUN
ijtc-206	409	7	dimensions	dimension	NOUN
ijtc-206	409	8	on	on	ADP
ijtc-206	409	9	customer	customer	NOUN
ijtc-206	409	10	satisfaction	satisfaction	NOUN
ijtc-206	409	11	in	in	ADP
ijtc-206	409	12	commercial	commercial	ADJ
ijtc-206	409	13	banks	bank	NOUN
ijtc-206	409	14	of	of	ADP
ijtc-206	409	15	mauritius	mauritius	PROPN
ijtc-206	409	16	sumodhee	sumodhee	PROPN
ijtc-206	409	17	zeithaml	zeithaml	PROPN
ijtc-206	409	18	,	,	PUNCT
ijtc-206	409	19	valarie	valarie	PROPN
ijtc-206	409	20	a.	a.	PROPN
ijtc-206	409	21	,	,	PUNCT
ijtc-206	409	22	&	&	CCONJ
ijtc-206	409	23	bitner	bitner	PROPN
ijtc-206	409	24	,	,	PUNCT
ijtc-206	409	25	mary	mary	PROPN
ijtc-206	409	26	jo	jo	PROPN
ijtc-206	409	27	.	.	PUNCT
ijtc-206	410	1	(	(	PUNCT
ijtc-206	410	2	2013	2013	NUM
ijtc-206	410	3	)	)	PUNCT
ijtc-206	410	4	.	.	PUNCT
ijtc-206	411	1	service	service	NOUN
ijtc-206	411	2	marketing	marketing	NOUN
ijtc-206	411	3	:	:	PUNCT
ijtc-206	411	4	integrating	integrate	VERB
ijtc-206	411	5	customer	customer	NOUN
ijtc-206	411	6	focus	focus	VERB
ijtc-206	411	7	across	across	ADP
ijtc-206	411	8	the	the	DET
ijtc-206	411	9	firm	firm	NOUN
ijtc-206	411	10	(	(	PUNCT
ijtc-206	411	11	3rd	3rd	ADJ
ijtc-206	411	12	ed	ed	NOUN
ijtc-206	411	13	.	.	PUNCT
ijtc-206	411	14	)	)	PUNCT
ijtc-206	411	15	.	.	PUNCT
ijtc-206	412	1	new	new	PROPN
ijtc-206	412	2	york	york	PROPN
ijtc-206	412	3	:	:	PUNCT
ijtc-206	413	1	mcgraw	mcgraw	PROPN
ijtc-206	413	2	-	-	PUNCT
ijtc-206	413	3	hill	hill	NOUN
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ijtc-206	413	5	http://scholar.google.com/scholar?cluster=15976113000262862936&hl=en&oi=scholarr	http://scholar.google.com/scholar?cluster=15976113000262862936&hl=en&oi=scholarr	PROPN
ijtc-206	413	6	http://scholar.google.com/scholar?cluster=15976113000262862936&hl=en&oi=scholarr	http://scholar.google.com/scholar?cluster=15976113000262862936&hl=en&oi=scholarr	PROPN
ijtc-206	413	7	http://search.proquest.com/openview/a37efb7aea87201443a5c3277696c562/1?pq-origsite=gscholar&cbl=816339	http://search.proquest.com/openview/a37efb7aea87201443a5c3277696c562/1?pq-origsite=gscholar&cbl=816339	PROPN
ijtc-206	413	8	http://search.proquest.com/openview/a37efb7aea87201443a5c3277696c562/1?pq-origsite=gscholar&cbl=816339	http://search.proquest.com/openview/a37efb7aea87201443a5c3277696c562/1?pq-origsite=gscholar&cbl=816339	PROPN
ijtc-206	413	9	https://www.liputan6.com/	https://www.liputan6.com/	NOUN