Ilomata International Journal of Tax and Accounting P-ISSN: 2714-9838; E-ISSN: 2714-9846 Volume. 5 Issue 3 July 2024 Page No: 856 - 866 856 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kayode David Kolawole1 1Walter Sisulu University, South Africa Correspondent: kolawolekayode@yahoo.com1 Received : March 28, 2024 Accepted : July 1, 2024 Published : July 31, 2024 Citation: Kolawole, K.D. (2024). Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State. Ilomata International Journal of Tax and Accounting, 5(3). 856 - 866 https://doi.org/10.61194/ijtc.v5i3.1661 ABSTRACT: The study examined how corporate social responsibility affected Kwara State businesses' employees' performance. The study used primary data collected by distributing questionnaires to employees of selected Kwara State businesses. To determine the sample size, 576 people were selected, and the sampling technique used in the study was Creswell and Creswell (2012). To analyse the collected data, the study used Partial Least Square (PLS) Structural Equation Modelling. The study's findings demonstrated that Kwara State employees' performance is positively impacted by their philanthropic duties. The study also showed that Kwara state employees' performance is positively impacted by education responsibility. Lastly, the results demonstrated that Kwara state employees' performance is positively impacted by ethical responsibility. According to the study, CSR significantly affects how well employees perform in Kwara State businesses. According to the report, businesses should practise environmental responsibility to improve employee performance. Keywords: Corporate Social Responsibility; Employees’ Performance, Performance. This is an open-access article under the CC-BY 4.0 license INTRODUCTION The issue of corporate social responsibility (CSR) has grown more complex and important in the current era of globalisation and the complex business environment, especially in light of community expectations. At the moment, organisational management is concentrated on successfully resolving these issues and satisfying business owners' demands (Seelos & Maak, 2016). Additionally, there are problems brought on by changing consumer preferences, stricter government rules for businesses, and an increase in demand from a wide range of stakeholders (Itoya et al., 2022; Tai, 2022). As a result, corporate social responsibility—also referred to as social or community support—has emerged as a key business strategy. that any forward-thinking firm must take into consideration if it is to prosper and improve operational effectiveness in the modern business environment (Obiekwe & Nwaeke, 2019; Kolawole et al., 2021; Chebbi & Ammer, 2022). In this context, the perception and reputation of A company has a big impact on how well society as a whole accepts its name and goods. Because businesses operate within and rely on society, as well as on societal patronage and other forms of support for their survival, they must demonstrate social responsibility. This is because businesses https://www.ilomata.org/index.php/ijtc mailto:kolawolekayode@yahoo.com1 https://doi.org/10.61194/ijtc.v6i1.1661 Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 857 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc and society are inherently intertwined (Warfield, 2018; Maqbool & Hurrah, 2020). Osemene and Fagbemi (2017) assert that a business organisation must exhibit a proactive approach in meeting the demands of its immediate operational environment if it is to prosper in the current, fiercely competitive landscape (Zhang and Liu, 2023; Coelho, Jayantilal & Ferreira, 2023). The organisation should also position itself as a morally upright one that prioritises the well-being of the local community in which it operates. According to a study by Hasan et al. (2021), KPMG discovered that 92% of the top 250 multinational corporations disclosed information about their social performance in either their annual financial reports or their corporate social responsibility (CSR) reports (Ojuando & Kihara, 2022; Al Lawati & Hussainey, 2022). Nonetheless, the need to increase profits drives a lot of Nigerian businesses, frequently at the expense of their clients and staff. The needs of host communities, worker welfare (with a preference for cheap labour), environmental conservation, and community development were all not adequately addressed by some businesses (Osemene, 2012; Al-ma’ani, Al-Qudah, & Shrouf, 2019; Yunusa et al., 2023). The relationship between CSR and financial success has been particularly examined in several research (e.g., Omoro et al., 2014; Iqbal, Ahmad, Hamad, Bashir, & Sattar, 2014; Singh & Misra, 2021; Hayat, Naim, & Aziz, 2022). An investigation of the impact of corporate social responsibility (CSR) on the non-financial activities of Nigerian companies is yet necessary. Thus, this study especially looked at the relationship between CSR and Kwara State businesses' employees' performance. Furthermore, corporate social responsibility has been categorised as a single variable in previous studies. Corporate social responsibility (CSR) was divided into several areas in this study, including economic, charitable, ethical, environmental, and educational responsibilities. The following section will address methodology, followed by the presentation and analysis of data in the third section and the conclusion and suggestions in the fourth. METHOD For this study, survey research procedures and archive approaches were used. Survey research was used to collect data on respondents' perceptions of CSR and employee performance. This is because it makes it possible to analyse the primary goal of the study in great detail, which is why this research strategy was thought to be appropriate. Employees of businesses in Kwara state were given questionnaires to complete to collect the data used in this study. To ensure the content validity of the research, copies of the instrument were given to colleagues in professional and academic accounting. Their insightful recommendations were incorporated into the completed questionnaire. The research questions and hypotheses were tested by estimating structural equation modelling using partial least square (PLS) 4.0. Structural equation modelling using partial least square (PLS) 4.0 was chosen because it describes the relationship between a dichotomous response variable and a set of explanatory variables rated on a five-point Likert scale with answer choices of strongly agree (SA), agree (A), disagree (D), and strongly disagree (SD) with weights of 5, 4, 3, 2, and 1, respectively. However, the sample size was determined by Creswell and Creswell (2012). Sample Size - Infinite Population (where the population is greater than 50,000). https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 858 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc SS= Zzx(p)x (1- p)……………………………………………………………………….(1) C2 SS = Sample Size Z = Z-value(1.96 for a 95 percent confidence level) P = Percentage of population picking a choice, stated as decimal (0.5) C = Confidence interval, expressed as decimal (.04 = +/- 4 percentage points) SS = 3.8416 x .5 x .5…………………………………………………………………..(2) 0.0016 SS = 600 NewSS = ss……………………………………………………………………(3) 1 + (ss-1) population Note: Compute the sample size using the infinite population formula first. Then, use the sample size obtained from that computation to compute a sample size for a finite population. Example: NewSS = 600………………………………………………………….………(4) 1 + (600-1) 13988 New SS = 575.631 New SS ≈ 576 Thus, to ascertain the questionnaire forms to be distributed to participants, the researcher made use of 576 participants. 576 copies of questionnaire were distributed to staff of some companies in Kwara state. Model Specification: Model for Corporate Social Responsibility and Employees’ Performance To address the aim three of this research which is to assess the influence of CSR on employees’ performance of companies in Nigeria, the following model is specified: EMP= f (PHR, EDR, ENVR, ETHR, ECNR)…………………………………….…(5) Which transforms into: https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 859 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc EMP = β0 +β1PHR+ β2EDR+ β3ENVR+ β4ETHR+ β5ECNR +μ………….….....…(6) Where: EMP= Employees’ Performance PHR= Philanthropy Responsibility, EDR = Educational Responsibility ENVR= Environmental Responsibility ETHR= Ethical Responsibility and ECNR= Economic Responsibility. μ = Error term RESULT AND DISCUSSION Table 1. Descriptive Statistics and Normality Test Mean Median Min Max Standard Deviation Excess Kurtosis Skewness Number of Observations Used Economic Responsibility 4.159 4.000 2.000 5.000 0.573 0.505 -0.151 226.000 Educational Responsibity 3.739 4.000 2.000 5.000 0.861 -1.216 0.323 226.000 Employees' Performance 4.004 4.000 1.000 5.000 0.628 3.082 -0.869 226.000 Environmental Responsibility 3.673 3.000 2.000 5.000 0.830 -1.102 0.537 226.000 Ethical Responsibility 3.690 3.000 3.000 5.000 0.799 -1.170 0.618 226.000 Philanthropic Responsibility 3.690 3.000 3.000 5.000 0.777 -1.101 0.603 226.000 Source: Authors Computation, 2024 Table 1 presents the mean and standard deviation of the variables/indicators utilized in the research, and these came from the study. To evaluate the alignment of indicators, a criterion mean of 2.50 and standard deviation of 1.5 were established. Indicators with a mean significantly above the 2.50 benchmark are thought to have a significant impact on the study, while items below the 2.50 benchmark are thought to have a strong lack of influence. A standard deviation of less than 1.5 indicates minimal variation or changes from the mean, while a value above 1.5 indicates a high deviation from the mean. Finding the indicators that are above the predetermined reference point for the mean and below the benchmark for the standard deviation is necessary to find the elements that have a significant impact. Overall, all indicators have values above the criterion of 2.5 for https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 860 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc mean and below 1.5 for standard deviation, as the table illustrates. This implies that the answers are reliable enough to be used for more research and to draw reliable study findings. Assessment of Measurement Model The hypothesis focusses on CSR and employee performance to evaluate how CSR affects organisational performance. . Figure 1: A path model of CSR determinants and Employees’ performance Source: SmartPLS Output, 2024 The route model of the CSR determinant and employee performance was displayed in Figure 1. Where a single variable contributes to the latent variables, the graphic illustrates interaction influence. It has been established that if a latent variable has only one indicator, the outer weight model's weight will also be one (1). The outer weight model's absolute maximum value is one (1). Since all of the loading weights were higher than 0.50, the results of the outer model weights explain why the strong loading could not be disregarded. According to the literature, these factors were also important parts of the latent variables. Multicollinearity The link between the independent variables was assessed in this study. It seeks to ascertain whether two independent variables are producing comparable results and are not associated. This study uses the variance inflation factor (VIF) to assess potential correlations between the independent variables. https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 861 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc Table 2. Inner VIF Values Source: Authors Compilation, 2024 Table 4.15 represent the VIF values for the latent variables connected to employees’ performance. All of the indicators' VIF levels are far below the benchmark value of 10, which is 10, indicating a positive indicator. It suggests that these variables do not significantly exhibit multicollinearity. Stated differently, these variables are included in this analysis without significant multicollinearity problems because they have a modest association with one another. Table 3. Boostrapping Path Coefficients Original Sample (O) Sample Mean (M) Standard Deviation (STDEV) T Statistics (|O/STDEV|) P Values Economic Responsibility -> Employees' Performance 0.491 0.495 0.104 4.744 0.000 Educational Responsibity -> Employees' Performance -0.399 -0.410 0.166 2.402 0.016 Environmental Responsibility -> Employees' Performance 0.100 0.093 0.196 0.512 0.609 Ethical Responsibility -> Employees' Performance 0.378 0.402 0.196 1.923 0.055 Philanthropic Responsibility -> Employees' Performance 0.016 0.004 0.134 0.121 0.904 Source: Authors Compilation, 2024 The direct null hypothesis that CSR determinants do not significantly affect employees' performance was examined using the bootstrap path coefficient analysis shown in table 3. In this instance, the results demonstrate that economic and educational responsibility as CSR determinants have a significant impact on employees' performance, as evidenced by the p-values being below the conventional significance level of 0.05 and the T statistics being greater than 1.96. Examining other avenues for philanthropic, ethical, and environmental responsibility reveals that Economic Responsibility Educational Responsibity Employees' Performance Environmental Responsibility Ethical Responsibility Philanthropic Responsibility Economic Responsibility 2.200 Educational Responsibity 3.758 Employees' Performance Environmental Responsibility 5.932 Ethical Responsibility 5.704 Philanthropic Responsibility 3.329 https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 862 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc they are not statistically significant as CSR determinants on employees' performance because the T statistics are less than 1.96 and the p-values are greater than the conventional significance level of 0.05, providing strong evidence that these determinants should be adequately monitored to guarantee improved employee performance. Table 4. Coefficient of Determination Value R Square R Square Adjusted Employees' Performance 0.356 0.342 Source: Authors Compilation, 2024 Table 4 displays the coefficient of determination, which stands for R-squared, which is used to assess a model's goodness of fit. The model's R-squared values, which are over 20%, indicate that the independent or latent factors included in the model moderately explain the variability in the dependent variable (workers' performance). This implies that the model accounts for and explains the minor differences in worker performance that have been noticed. However, a greater number of observed differences in employees' performance can be explained by characteristics not included in the model. Table 5. Assessment of the Effect Size (f2) Economic Responsib ility Education al Responsibi ty Employee s' Performan ce Environmen tal Responsibili ty Ethical Responsi bility Philanthrop ic Responsibili ty Economic Responsibili ty 0.170 Educational Responsibity 0.066 Employees' Performance Environmen tal Responsibili ty 0.003 Ethical Responsibili ty 0.039 Philanthropi c Responsibili ty 0.000 Source: Authors Compilation, 2024 In statistical analysis, the effect size, denoted as f-square, is shown in table 5 and indicates how strongly independent variables relate to or impact a dependent variable. The effect sizes of several https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 863 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc latent factors on "employees' performance" were investigated in this study. The f-square value of each CSR determinant on employee performance is less than 0.35. Except environmental responsibility, which has a tiny effect size and philanthropic duty has no contribution, this shows a moderate effect size, meaning that the factors have a discernible impact on employees' performance. Therefore, moderate changes in employees' performance can be explained by variations in each of the CSR determinants. According to the research of Ali et al. (2010), Sujana (2013), Belinda (2014), and Solanke et al. (2023), the results of this study also demonstrated a positive relationship between CSR variables (such as philanthropy responsibility, education responsibility (EDR), and ethical responsibility (ETHR) and the performance of employees of businesses in Kwara state. These results are consistent with stakeholder theory, which is based on the idea that corporate social responsibility (CSR) is a contractual relationship that is self-sustaining when a company's present value gains from maintaining its reputation outweigh the expenses associated with CSR activities (Rui et al., 2001; Setiawan et al., 2022; Obiekwe & Nwaeke, 2019; Albuhisi & Abdallah 2019). Consequently, the It is necessary to reject the null hypothesis, which states that CSR has no discernible impact on the performance of businesses' employees in Kwara State. CONCLUSION By examining the impact of ethical and educational responsibilities on the performance of businesses in Kwara state, the study added to the body of knowledge in the area of corporate social responsibility. This study also took into account the relationship between CSR and employee performance in a novel way. The study concludes that Kwara State employees' performance is impacted by corporate social responsibility. Ultimately, it was determined that CSR affects Kwara state businesses' performance. To enhance their effectiveness, Kwara State company administrators ought to be more involved in environmental duties. Future research should concentrate on how CSR affects the attitudes of deposit-taking banks' customers in Nigeria. REFERENCE Abubakar, A. A., Yunusa, G., Moses, M., & Ahmad, M. D. (2017). Impact of corporate social responsibility on profitability of quoted food and beverages companies in Nigeria. Research Journal of Finance and Accounting, 8(20), 59-63. Albuhisi, A.M. & Abdallah, A.B. (2018). The impact of soft TQM on financial performance: the mediating roles of non-financial balanced scorecard perspectives. International Journal of Quality & Reliability Management, 35(7), 1360-1379. Ali, I., Rahman, K., Ali, S., Yousaf, J. & Zia, M. (2010). Corporate social responsibility influence, employee commitment and organizational performance. African Journal of Business Management, 4, 2796-2801. https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 864 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc Al Lawati, H. & Hussainey, K. (2022). Does Sustainable Development Goals Disclosure Affect Corporate Financial Performance? Sustainability, 14, 7815. https://doi.org/10.3390/su14137815 Al-ma’ani, B., Al-Qudah, S. & Shrouf, H. (2019). The impact of corporate social responsibility on organizational performance in telecommunication sector in Jordan. Modern Applied Science, 13(4), 1-11 Chebbi, K., & Ammer, M. A. (2022). Board composition and ESG disclosure in Saudi Arabia: The moderating role of corporate governance reforms. Sustainability, 14(19), Article 12173. https://doi.org/10.3390/su141912173 Coelho, R. Jayantilal, S. & Ferreira, J. J. (2023). The impact of social responsibility on corporate financial performance: A systematic literature review. Corporate social responsibility and Environmental Management, 30,1535–1560. Hayat, M. A., Naim, M., & Aziz, S. (2022). Corporate social responsibility and corporate governance: Addressing social concerns through managerial strategies. Journal of Business Ethics and Governance, 16(3), 56–78. Igbal, B. B., Ahmad, S. O., Hamad, A. M., Bashir, A. & Sattar, F. (2014). Corporate Social Responsibility and Profitability of Nigeria Banks – A Casual Relationship. Research Journal of Finance and Accounting. Vol. 3(1): 6-17. Itoya, B. A., Akhator, A. I., Igbokwe, C. N., & Owuze, R. O. (2022). Corporate social responsibility and financial performance: Evidence from Nigerian banks. Journal of Banking and Finance Research, 14(2), 205–219. Kolawole, K. D., Busari, R. R. & Abdulmumin, B. A. (2021). Impact of Corporate Social Responsibility on Performance of Deposit Money Banks in Nigeria. Journal of Management Sciences, 4(2), 106-116. Mi, J., Jiang, S., Toa, X., & Hu, W. (2018). The relevance of social responsibility and financial performance of listed companies. Journal of Management and Sustainability, 8(2), 40-50 Maqbool, S., & Hurrah, S. A. (2020). Exploring the Bi-directional relationship between corporate social responsibility and financial performance in Indian context. Social Responsibility Journal. https://doi.org/10.1108/SRJ-05-2019-0177. Mwangi, C. I., & Oyenje, J. J. (2013). The Relationship between Corporate Social Responsibility Practices and Financial Performance of Firms in the Manufacturing, Construction and Allied Sector of the Nairobi Securities Exchange. International Journal of Business, Humanities and Technology, 3, 81-90. Obiekwe, O. &Nwaeke, L.I. (2019). Impact of corporate social responsibility practices and disclosures on organizational survival. International Journal of Social Sciences and Management, 5(2), 117- 126. https://www.ilomata.org/index.php/ijtc https://doi.org/10.1108/SRJ-05-2019-0177 Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 865 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc Ojuando, C. O., & Kihara, A. (2022). Strategic adoption of corporate social responsibility on performance of plastic manufacturing firms in Kenya. Unpublished master's thesis, Jomo Kenyatta University of Agriculture and Technology, Nairobi, Kenya. Okiro, K., Omoro, N., & Kinyua, H. (2013). Investment in Corporate Social Responsibility and Sustained Growth in Commercial Banks in Kenya. Journal of Emerging Issues in Economics, Finance and Banking, 3, 1057-1064. Omoro, E. O., Kinyua, J. M., & Okiro, K. M. (2014). The link between corporate social responsibility and firm performance. Journal of Sustainable Business, 12(3), 32–45 Osemene, O. F. (2012).Corporate Social Responsibility Practices in Mobile Tele-communications industry in Nigeria. European Journal of Business and Management . Vol. 4(8): 149-159. Osemene, O. F., & Fagbemi, T. O. (2019). A study of the relationship between corporate governance and environmental reporting in Nigeria’s listed consumer goods companies. Fountain University Osogbo Journal of Management, 4(3), 1-22. Pigou, A. (2013). The Economics of Welfare. UK: Palgrave Macmillan. DOI:10.1057/978- 1-137- 37562-9 Rui, H., Muralidhar, K., Janney, J., & Paul, K. (2001). Stakeholder theory and CSR: Meeting expectations. Business Ethics Quarterly, 11(2), 233–252. Seelos, C. & Maak, T. (2016). Ambidexterity and performance: A multidimensional view. In J. C. Wren (Ed.), The Sage Handbook of Management Ethics. SAGE Publications. Setiawan, D., Asrihapsari, R. W., Brahmana, K., Rizky, W., & Widawati, S. (2022). Family ownership and CSR's effect on firm performance: Evidence from Indonesia. International Journal of Corporate Governance, 15(1), 78–95. Singh, K. & Misra, M. (2021). Linking corporate social responsibility (CSR) and organizational performance: the moderating effect of corporate reputation. European Research on Management and Business Studies, 27, 1-10. Solanke, K., Olugbamiye, O., Olasehinde, T., Efuntade, S., Olaniyi, M., & Kolawole, A. (2023). CSR and financial performance in Nigeria’s oil and gas industry: Regression analysis approach. Energy and Corporate Responsibility Journal, 10(3), 204–218. Tai, T. D. (2022). Impact of corporate social responsibility on social and economic sustainability. Economic Research-Ekonomska Istraživanja, 35(1), 6085- 6104. Warfield, T. D. (2018). From financial performance to value creation: A paradigm shift. Journal of Applied Corporate Finance, 30(4), 5-12. Yunusa, H., Jerry, N., & Ayuba, A. (2023). The impact of CSR on listed consumer goods enterprises in Nigeria: An accounting-based approach. Journal of Management and Financial Studies, 5(2), 112–124. https://www.ilomata.org/index.php/ijtc Corporate Social Responsibility and Employees’ Performance of Companies in Kwara State Kolawole 866 | Ilomata International Journal of Tax & Accounting https://www.ilomata.org/index.php/ijtc Zhang, J. & Liu, Z. (2023). The Impact of Corporate Social Responsibility on Financial Performance and Brand Value. Sustainability, 15, 16864. https://doi.org/10.3390/su152416864 https://www.ilomata.org/index.php/ijtc https://doi.org/10.3390/su152416864