id	author	title	date	pages	extension	mime	words	sentence	flesch	summary	cache	txt
ijfb-909	Choudhury, Mousumi; Singh, Ranjit; Kajol, K.; Rai, Shashi Kant	EMPATHY OF THE BANCASSURANCE CHANNEL: AN EMPIRICAL STUDY	2020	18	.pdf	application/pdf	6930	463	44	Given the mixed findings of past studies regarding demographic profile‟s influence on customer perception of service quality, the present study attempts to study the impact of demographic variables on customers‟ perception towards empathy dimension of service quality in bancassurance channel. Customers perception towards internet banking services-	cache/ijfb-909.pdf	txt/ijfb-909.txt