Copyright © CC-BY-NC 2020, CRIBFB | IJFB Indian Journal of Finance and Banking; Vol. 4, No. 1; 2020 ISSN 2574-6081 E-ISSN 2574-609X Published by Centre for Research on Islamic Banking & Finance and Business, USA 92 Revisiting the Efficiency of Indian Banking Sector: An Analysis of Comparative Models Through Data Envelopment Analysis Jyoti Tanwar Research Scholar Department of Economics and Finance BITS-Pilani, Pilani Campus Jhunjunu, Rajasthan- 333031, India E-mail: jyotanwar@gmail.com Himanshu Seth Research Scholar Department of Management BITS-Pilani, Pilani Campus, India E-mail: hseth91@gmail.com Arun Kumar Vaish Assistant Professor Department of Economics and Finance BITS- Pilani, Pilani campus, India E-mail: arunkvaish@gmail.com N V M Rao Professor Department of Economics and Finance BITS-Pilani, Pilani Campus, India E-mail: nvmrao@pilani.bits-pilani.ac.in Abstract This study examines the efficiency of the overall Indian banking industry using Data Envelopment Analysis (DEA) and to perform a comparative efficiency analysis of public, private, and foreign banks using six varied forms. Also, providing ranks to the banks based on their efficiency. The study incorporates BCC output-oriented DEA model using a sample of 50 Indian banks (public banks = 17, private banks = 18, foreign banks = 15) for a period ranging from 2009-10 to 2018-19, hence incorporating the after-effects of the financial crisis and demonetization, this study uses panel data from 2009-10 to 2018-19. The results showed that most of the Indian banks fall on the efficient side or are near to full efficiency. However, public banks outperform private and foreign banks in terms of their average efficiency. Results also specify that the performance of banks is sensitive to input-output variables, units under evaluation, and choice of the model. The current study has just focused on the internal factors for analyzing the efficiency of Indian banks; however, certain external factors might also impact the banks’ efficiency. 1. Introduction History of banking in India is as old as Vedic civilization where usury, as well as kusidin (money lender), has been commonly referred. In modern times the banking in India originated in the last decade of the 18th century and has evolved over the years to the present shape. After independence, India got a formal banking structure catering to the elite class of society comprising mainly traders, industrialists, and high net worth individuals. Banks act as a financial intermediary by converting deposits into productive investment, creating new capital, and thus accelerating economic development. Few significant events such as nationalization of scheduled banks, creation of Statutory liquidity ratio and Cash reserve ratio, entry of private banks, and introduction of income recognition and asset classification norms to determine Non-Performing assets led to greater competition and strengthening of the Indian banking sector. Reserve Bank of India has regulated the banking system from time to time to ensure that banks are resilient to global turmoil. The working population of India is raising demand for banking services. Due to modernization and technological interference, banks have become accessible through mobile and internet. Mobile banking, internet banking, and ATMs have increased the volume of business for banks. Banks are also enjoying higher interest margins, which has led to competition. To curd competition and reduce NPAs, few public banks have decided to undergo a merger. Efficiency and productivity Keywords: Banking, DEA, Efficiency, Ownership. . mailto:jyotanwar@gmail.com mailto:hseth91@gmail.com mailto:arunkvaish@gmail.com mailto:nvmrao@pilani.bits-pilani.ac.in Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 93 analysis of banks became essential to reduce costs and increase profitability. This critical analysis has gained importance, mainly due to the speediest dynamic environment where banks are facing heavy competition, and survival has become difficult. The soundness and effectiveness of a banking system are often measured by efficiency, profitability improvement, increasing volume of funds flowing from savers to borrowers, and better-quality services for the customers. The efficiency and productivity analysis have caught the eye of the researcher in recent times. Researchers have faced one major hitch while measuring the effectiveness of banks. Banks provide products and services which are intangible. It is challenging to measure input injected, and output generated out of it. A plethora of models were developed to calculate performance and efficiency. One such model was introduced in 1978 by Charnes et al., as Data Envelopment Analysis (DEA). DEA is a mathematical approach for evaluating the performance of a set of peer entities called Decision Making Units (DMU) that converts multiple inputs and multiple outputs. The simplicity of DEA over other models makes it a widely used method. In this model, its method and algorithm help in finding an optimization solution. Moreover, the input/output resulting in inefficiencies can be traced to every Decision- Making Unit. Earlier, ratio analysis has been used as a cross-sectional technique to measure and compare the productivity of different industries. Ratio analysis is simple in use but also provides a limited explanation of results. Multiple data cannot be analyzed at once, limiting the use of ratio analysis. It loses its credibility when a comparison is made for firms having a different size. Results may also be ambiguous and incomplete. Data Envelopment overcame the limitations associated with ratio analysis. DEA has been implemented to measure the performance of many other industries such as railways (Kwak et al., 2016; George & Rangaraj, 2008); hospitals (Sharma & Dipasha, 2018); Airport (Keskin & Köksal, 2019); schools (Mante & O’Brien, 2002); communication (Kwon et al., 2008; Sigala, 2003); Retail distribution network (Lau, 2012); Environment (Mehta et al., 2019); and Energy (Ashuri et al., 2019) etc. In this research paper, an attempt is made to study efficiency analysis and performance benchmarking of Banks in India. The analysis is developed based on four areas of banking operational efficiency: deposit mobilization, fund conversion, non- core activities, and cost-revenue management. The efficiency of the bank as a whole is also estimated by following the intermediation approach and production approach. The BCC model of the DEA technique is implemented to evaluate the efficiency of banks. The paper is comprised of an extensive literature review of DEA in banking, research methodology, sampling technique and data collection, the basis for selection of input and output, presentation and analysis of empirical findings, and conclusion. 2. Literature Review for DEA in Banking DEA is a popular tool for the practitioner in deciding on a multidimensional framework. Initially, Charnes et al. (1978) extended Farrell’s efficiency measurement model. Charnes et al. (1978) developed a method that can incorporate multiple inputs and multiple outputs to determine single firm efficiency assuming Constant Return to Scale (CRS). Later, Banker et al. (1984) further extend the Charnes et al. (1978) CRS to variable returns to scale (VRS). In their study, they split the technical efficiency into pure technical efficiency and scale efficiency. The use of DEA in the banking industry helps management to benchmark different Decision-Making Units (DMUs). DEA is a widely used tool to evaluate the performance of banks based on multiple inputs and outputs. In prior studies on banking efficiency using DEA, researchers have used either a production approach or an intermediation approach. In the production approach, the bank is viewed as a producer of products and services using physical labor, physical assets, and other resources as inputs while deposits, loans granted and the number of transactions done is treated as output (Ferrier & Lovell, 1990; Fried et al., 1993; Sherman & Gold, 1985). Whereas, the intermediation approach views the bank as an intermediate that transforms and transfers financial assets from saver to borrowers (Elyasiani & Mehdian, 1995; Rangan et al., 1988; Mercan et al., 2003). The production approach and an intermediation approach became the foundation for the selection of inputs and outputs. The application of the DEA technique in recent literature is very vast. Wanke et al. (2019) studied the banking industry of MENA using Dynamic Network DEA. They tried to develop a relationship between financial and accounting indicators in banks used under the study. The banking industry is affected by the cultural and regulatory heterogeneity of MENA countries. Ownership, origin, and type of banks are also factoring that led to variation in efficiency scores of MENA banks. Wang et al. (2019) estimated the efficiency of 18 large banks from all over the world by a dynamic slacks-based measure model in DEA. The Dynamic SBM model developed a new structure for interpreting the inputs and outputs. The findings of the study reveal the accurate efficiency of 18 banks to position them in the global market. Jreisat et al. (2018) undertake 14 Egyptian banks to investigate productivity changes using Malmquist indices in DEA model. Determinants of productivity change were further investigated using regression model. Maturity of banks, size of banks and higher loan to deposit ratio reflected higher potential for productivity. Kamarudin et al. (2019) studied the revenue efficiency, cost efficiency, and profit efficiency of the domestic Malaysian Islamic banks and Malaysian foreign Islamic banks. The study revealed that Malaysian domestic banks are relatively revenue and cost-inefficient as compare to foreign banks operating in Malaysia. Profit inefficiency is influenced by higher revenue inefficiency. Further, Bank specific and external factors are analyzed to derive their relationship with domestic Malaysian Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 94 Islamic banks’ efficiency. The factors such as bank size, liquidity, and management quality have a positive effect on efficiency whereas, bank market power has negatively influenced the efficiency of banks in Malaysia. Zhou et al. (2019) developed a three-stage model to examine the efficiency of Listed Chinese banks for the year 2014- 16. Inefficiencies of banks in three stages and different periods are evaluated. Unused assets were carried forward in this model. Employees' cost and fixed assets are termed as shared inputs because these can be used as inputs for multiple outputs. Credit risk is reflected by NPAs that are treated as undesired output in the study. The study indicated that increasing business scale and identifying sensitive banks can improve the performance of banks in the future. Grmanová & Ivanová (2018) analyzed the efficiency of banks based in the Slovak Republic for the years 2009 and 2013. In the year 2009, most banks suffered the effects of the financial crisis. By the end of year 2013 most banks were able to overcome the ill-effects of the financial crisis. The efficiency of banks is determined using a combination of inputs and outputs. Ofori-sasu et al. (2019) studied the effect of the funding structure of 25 Ghana banks on technical efficiency. Deposit funding and non-deposit funding have a positive influence on technical efficiency. Ghana banks are generally inefficient as managers are unable to exploit technology, and optimally utilize inputs to generate outputs. Yannick et al. (2016) addressed the difficulty faced by banks of Côte d’Ivoire to convert deposits into credit. After investigating 25 banks, it is found that banks are inefficient in loan allocation due to incompatibility of production scale. Foreign Private banks are more efficient as comparative to pubic banks. Janet et al. (2015) examined the performance and productivity of state-owned commercial banks in China. Big four banks are analyzed from 1990 to 2008 to study the banks' reaction to bank reform. The banks under study reacted positively during the reform period in terms of technical efficiency, scale efficiency, and productivity change. The results also indicate that protection, support, and intervention of the government has reduced innovation and motivation among employees. Desta (2016) has shown various applications of the DEA model.The DEA model can be used to determine the firm's efficiency, ranking of firms based on efficiency scores, and selecting the most efficient banks. Jemric & Vujcic (2002); Hauner & Peiris (2005); Matthews & Ismail (2006); Isik (2007) studied the efficiency of banks based on their ownership structure and revealed that foreign banks are more efficient and productive than domestic banks. On the other hand, Hadad et al. (2008); Sufian (2009); Tahir et al. (2009); Fethi et al. (2011) results presents that domestic banks are more efficient than foreign banks. 2.1 Literature Review on DEA in Indian Banking Several studies have been carried out on Efficiency Analysis using DEA approach on Indian banking. Bhattacharyya et al. (1997) used DEA and stochastic frontier approach (SFA) to analyze the technical efficiency of banks and reasons for variations in efficiency scores, respectively. The results reveal that public sector banks performed way better than private and foreign banks in terms of technical efficiency. The performance is hindered by operational constraints, capital adequacy norms, and priority sector lending requirements. The study of Kumar & Gulati (2009) showed that the technical efficiency of Indian public banks has improved in the post-reform period. Most banks exhibit improvement in efficiency after the first phase of reform. By using the concept of convergence, it is discovered that the inefficient banks performed reasonably well, and few overtake the already existing efficient banks. The noteworthy reasons for the increase in performance are heightened competition due to entry of private sectors, increase in operational efficiency, reduction in the cost of financial transactions, rightsizing of the labor force, use of technology, and recovery of NPAs. A study conducted by Ray & Das (2010) during the post-reform period indicates that the profit efficiency of public banks is higher than private banks. The estimates of non-parametric kernel density manifest rightward-shift in the distribution of efficiency. The cause of inefficiency is the ineffective scale of economy, bank size, and product mix. Sathye (2003); Mohan & Ray (2004) undertake banks of a developing country, i.e., India, in the research. The productive efficiency of banks is measured, and the efficiency scores demonstrate that public sector banks and foreign banks perform better than private banks. The study recommends that efforts should be made to bring down NPAs and the cost of operations. However, the study of (Shanmugam & Das, 2004) indicated the supremacy of deposits input in generating outputs. The output of banks such as non-interest income, investments, and credits has shown steady improvement over a period of time. Progress in the productivity of Indian banks proclaims the success of the implementation of reforms. Sanjeev (2006, 2009) studied the Indian banks during the reform period to ensure the improvement in the efficiency of banks. The average efficiency scores of public and private sector banks have increased significantly. A few banks in the public sector have declined in their performance due to increased competition. The competition has risen with liberalization policy, giving a green signal for entry of private sectors in the banking industry. An increase in NPAs has shown an inverse relationship with the efficiency of banks. Likewise, Tamatam et al. (2019) proves that Public sector banks had less efficiency and improvement in technology when compared with private banks. Zhao et al. (2008) examined Indian banks based on ownership, where foreign banks have higher technical efficiency scores in the first phase of deregulation than private and public banks. In the second phase, public banks performed better than others due to the rise in competition and the advancement of technology. The NPLs are taking into consideration to determine the output efficiency. It is, however, observed that priority sector lending affected the credit quality of banks. Rezvanian et al. (2008) conducted a study on the Indian banking industry covering the period between 1998 and 2003. An attempt is made to examine the effect of ownership, technological progress, and productivity growth on the efficiency of banks. Based on the efficiency scores calculated for three types of banks, foreign-owned banks ranked one in the efficiency, Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 95 whereas private banks ranked two, and public banks stood last in the ranking. The rationalization for inefficiency is the under-optimal scale of operations of most of the banks. Das & Ghosh (2009) assessed that banks are cost-efficient in India and can control the wastage and underutilization of resources. However, in terms of profit efficiency, banks lie inside the efficient profit frontier. Higher capital and less Non- performing loans exhibit an increase in the efficiency of most banks. Jagwani (2012) studied the pure technical and scale efficiency of Indian banks. The inefficiency of banks is justified by managerial sub-performance. Management is incapable of converting inputs into outputs optimally. Other than management quality, the sub-optimal scale of operation caused inefficiencies in the banking sector. The study of Mukherjee et al. (2002) showed the positive outcome of liberalization on banking sector performance measures. With the implementation of a multi correlation clustering method, a strategic group of banks is identified based on efficiency measure. This approach will help bank managers to recognize their key competitors and plan for future strategies. 2.2 Literature Review on Input and Output It is essential in DEA methodology to select appropriate inputs-outputs for estimating the efficiency of banks. There is no consensus on the choice of input-output, and input-output variables affect the derived efficiency level. For the banking industry, there are two approaches, mainly: the production approach and the intermediation approach. The selection of deposit as an input variable or out variable is the only difference between the two approaches. For the production, approach deposit is treated as output, while for the intermediation approach, the deposit is treated as input. Various inputs and outputs used by authors for deriving the efficiency of banks are given under in table 1. Table 1. Summary of Input-Output Literature S. No Author and Year Input Output No. of banks Country 1. Kantor & Maital (1999) Labour costs, services, area Number of demand deposits, customer services transactions, credit cards, commission on import-export, commercial accounts activity 250 Mid-East 2. Golany & Storbeck (1999) Labour, area, marketing Loans, deposits, number of accounts per customer, satisfaction 182 branches USA 3. Mukherjee et al. (2002) Net worth, borrowings, operating expenses, number of employees, number of bank branches Deposits, Net Profits, advances, non- interest income, interest spread 68 banks India 4. Sathye (2003) Interest expense, non-interest expense Interest income, non-interest income 94 India 5. Ho & Zhu (2004) Assets, employees, branches, capital stocks Sales, deposits 41 Taiwan 6. Howland & Rowse (2006) Non sales FTE, sales FTE, size, city employment rate Loans, deposits, average number of products/customers, customer loyalty 162 Canada 7. Ariff & Can (2008) Deposits and other funds, number of employees, physical capital Loans, investments 28 China 8. Das & Ghosh (2009) Deposits, number of employees, capital-fixed asset, equity Loans and advances, investments, other income 71 India 9. Olson & Zoubi (2011) Deposits, labour, physical capital Net loans, dollar value of securities and other earning assets 80 MENA 10. Jagwani (2012) Net fixed assets, staff, deposits and borrowings, net worth, operating expenses, Non-performing assets, payments and provisions related to employees, other liabilities and provisions Net interest income, non-interest income, investments, net profits, advances 42 banks India 11. Řepková (2013) Labour, deposits Loans, net interest income 11 banks Czech Republic 12. Malhotra et al. (2011) Efficiency ratio, Interest expensed to interest earned ratio, Loan to total fund ratio Return on asset, Interest income relative total fund, Interest spread, Asset utilization ratio, Capital adequacy 35 banks India 13. Yannick et al. (2016) Deposits, Fund borrowed Volume of loan granted 14 banks Côte d’Ivoire 14. Desta (2016) Interest expense, Non-interest expense, Transaction deposit, Non-transaction deposit Gross loan, Other earning assets, Interest income, Non-interest income 19 banks Africa Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 96 15. Grmanová & Ivanová (2018) Liabilities to banks and customers, operating cost Loans and advances to banks and customers, non-interest income. 13 banks Slovakia 16. Ofori-Sasu et al. (2019) Total cost, Total deposits Total loans, Other earnings 25 banks Ghana 17. Kordrostami et al. (2016) Employees (The number of staffs and the manager of each branch), Expenses (Personnel, office, and other expenses) Deposits (Long term investment deposits, saving deposits and current deposits of government) Loans (The aggregation of short- and long-term personal loans) 20 branches Iran 18. Kamarudin et al. (2019) Deposits, labour Loans, income 17 banks Malaysia 19. Zhou et al. (2019) Interest payments, Employees’ salaries, Fixed assets Net interest incomes, Non-performing loans 16 banks China 20. Wanke et al. (2019) Net Loans, Total Earning Assets, Non-Earning Assets, Loan Loss Provisional Costs Net Interest Margin, Equity, Income 82 banks MENA 21. Wang et al. (2019) Assets (tangible and intangible), capitalization (net worth) and liabilities Revenue as output and net interest income as good link 18 banks All over the world 3. Theoretical Framework and Methodology Over the past two decades, several parametric and non-parametric frontier models have received considerable attention for measuring the efficiency of various financial and non-financial institutions. Among these, a non-parametric performance assessment technique termed as data envelopment analysis (DEA) has increasingly become accessible for undertaking benchmarking studies concerning the banking sector (Kamarudin et al., 2019; Paradi et al., 2018). Charnes et al. (1978) originally designed the DEA technique for measuring the relative efficiencies of decision-making units (DMUs) or organizational units using the input-output dataset, also known as the CCR model which assumed a constant return to scale. Further, Banker et al. (1984) extended the CCR model for technologies exhibiting a variable return to scale. These DEA approaches involve constructing an efficient production frontier by applying linear programming techniques based on best practices over the data set. The efficiency of each DMU is then measured with this frontier. The DMUs with efficiency scores as '1' will lie on the frontier and would be efficient, and DMUs not lying on the frontier would be inefficient with scores less than 1. Most popularly, organizations involving multiple inputs for producing multiple outputs have been using the DEA technique for evaluating their organizations' efficiency. The available literature on DEA models has used various mathematical approaches. Essentially, these models establish which DMUs govern the efficient frontier or best practice frontier or envelopment surface. Mainly, there are two types of models - input-oriented and output-oriented. Input oriented model aims at reducing the number of inputs keeping the output levels at the same levels. The objective of the Output-oriented model is maximizing the level of output, following the same level of inputs. The present study incorporates specific DEA model as prescribed by Kumar & Gulati (2009). It uses the BCC output-oriented model for identifying the banks on the output frontier provided with several inputs at their disposal. Considering varying economies of scale in the practical scenario, using the BCC model for the analysis is more suitable. The following expression illustrates the DEA BCC model: max φ subject to ∑ 𝜆𝑗 𝑛 𝑗=1 ∗ 𝑥𝑖𝑗 ≤ 𝑥𝑖0 ∑ 𝜆𝑗 𝑛 𝑗=1 ∗ 𝑦𝑟𝑗 ≥ φ𝑦𝑟0 ∑𝜆𝑗 𝑛 𝑗=1 = 1 Where, ▪ i = 1,2, 3,………….,m; ▪ r = 1,2, 3,…………….,s; ▪ j ≠ 0 and, ▪ φ signifies efficiency scores ▪ 𝜆𝑗 denotes the weight of DMU (decision-making unit) j ▪ 𝑥𝑖𝑗 denotes the i input of DMU j ▪ 𝑦𝑟𝑗 denotes the r input of DMU j There are m inputs and s outputs for all N decision-making units. Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 97 3.1 Sampling and Data The present study selects 50 banks in India, consisting of 17 Public Banks, 18 private sector banks, and 15 foreign banks; the list is given Appendix 1. The selection of banks is made as per the availability of data for years 2010-2019. The data collected for the research paper is annual and collected from the secondary source. Annual bank-level data is obtained from ‘Capitaline Plus’ for the financial year 2009-2010 to 2018-2019, i.e., for 10 years. The time period taken in the study covers the post-financial crisis period and demonetization period effects. Therefore, the period is sufficient to study the drastic changes that occur in the economy. 3.2 Selection of Input and Output The input and output variables selected for the study pertain to the existing literature. Mainly the input-output is guided by the operational pattern, performances, and objectives of the banks functioning in India. The input-output variables have been segregated in two headings: Area wise and Approach wise. Area-wise selection of input & output variables is further divided into four sets based on performance-based efficiency, whereas, Approach-wise selection of input & output variables is divided into two sets. The table 2 and table 3 shows the choice of input-output variables in the study. Table 2. Area wise four sets of input & output variables S.No Performance base efficiency Input Output 1. Deposit Mobilization Efficiency (DME) Fixed Assets, Employee Cost, Interest expense on deposits Deposits 2. Fund Conversing Efficiency (FCE) Fixed Asset, Employee Cost, Loanable fund Earning Assets 3. Off-Balance Sheet Activities Efficiency (OBE) Fixed Assets, Employee Cost Total Non- Interest Income 4. Cost- Revenue Management Efficiency (CRE) Total Interest Expense, Total Non-Interest Expense Net total Income Profit After Tax (PAT) Table 3. Approach wise two sets of input & output variables S. No Approach based efficiency Input Output 1. Intermediation Approach Efficiency (IAE) Loanable funds, Operating Expenses Earning Assets, Total Income, Profit After Tax (PAT) 2. Production Approach Efficiency (PAE) Fixed Assets, Employee Cost Deposits, Earning Assets DME and FCE capture traditional functions of banks, whereas OBE measures the efficiency of the bank for non- traditional activities. CRE depicts the cost minimization and revenue maximization efficiency of banks. In the production approach, a bank is treated as a producer of services, while in the intermediation approach, it is treated as a facilitator. In previous researched fixed assets and Number of employees were taken as a proxy for physical capital and labor. Here, in the present study, Fixed assets and Employee costs have been used instead. Here is a detail for inputs and outputs: (a) Deposit = saving deposits + demand deposits + term deposits (b) Loanable fund = deposits + borrowings (c) Earning Assets = Investments + Advances (d) Total Non-Interest Income = Commission & Brokerage + Other non-interest income (e) Total Interest Expense = Interest expense on Deposits + Interest paid on borrowings (f) Total Non-Interest Expense = Operating Expenses + Non-operating expenses (g) Total Income = Interest income + Non-interest Income (h) Net total Income = Non- Interest Income + Net Interest Income (Interest income – interest expense) The study has undertaken six types of efficiency for each bank selected for 10 years using the VRS (BCC) model. The banks are segregated further based on ownership, i.e., public banks, private sector banks, and foreign banks. The purpose of the study is to find efficient banks as per the ownership structure based on all six types of efficiency and composite scores derived from the average of the above six types. 4. Results and Discussion 4.1 Private Sector Banks The study was conducted on 18 private banks, and efficiency scores were calculated based on six sets of Input & Output variables. From the descriptive analysis of statistic of efficiency, it was revealed that private banks were most efficient in Intermediation Approach Based Efficiency (97.35%), followed by Fund Conversion Efficiency (96.99%), Cost- Revenue Efficiency (88.41%), Deposit Mobilization Efficiency (81.56%), Production Approach Based Efficiency (71.54%). The Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 98 lowest efficiency of banks was found in Off-Balance sheet Activity Efficiency, i.e., 36.36%. The inefficiency of the bank also reveals that there is further scope for banks to increase output from the same inputs. Table 4. Summary Statistics of efficiency of private banks The summary statistics of different efficiency IAE PAE DME FCE OBE CRE Composite Score No. of DMU 18 18 18 18 18 18 18 Average efficiency 0.9735 0.7154 0.8156 0.9699 0.3636 0.8841 0.7870 SD 0.0275 0.2259 0.1488 0.0257 0.3336 0.0997 0.1113 Maximum efficiency 1 0.9751 0.9838 1 0.9972 1 1 Minimum efficiency 0.9061 0.3447 0.3589 0.9040 0.0390 0.6548 0.5819 No. of efficient banks 3 1 1 2 1 1 1 The table 5 shows the list of banks that were fully efficient in six types of efficiency calculated. Table 5. List of fully efficient private banks Type of efficiency Name of the bank IAE HDFC, Nainital Bank, RBL Bank Ltd PAE HDFC DME Jammu & Kashmir Bank FCE HDFC, Nainital Bank OBE ICICI Bank CRE Nainital Bank It was observed that no bank was fully efficient in all six types of efficiencies. The composite score has been calculated by taking the average of IAE, PAE, DME, FCE, OBE, and CRE. The most efficient bank as per composite score is ICICI bank, followed by Axis bank, HDFC bank, IndusInd Bank, and Federal Bank. Just after the financial crisis, the performance of most banks in the private sector is inefficient. However, few banks recovered in a later period, and their performance has also accelerated. During the demonetization phase 2016-17, the business of banks has undoubtedly flourished, which is reflected in their performance. Excess deposit growth in the banking system during this period has increased the performance of most of the banks in the private sector. If we talk about non-traditional activities, then private banks are still lagging. Traditional activities generate a large portion of revenue, and non-traditional activities contribute a very insignificant amount. Figure 1 shows the efficiency score of private banks. The average score for 10 years has been taken to determine the efficiency score for IAE, PAE, DME, FCE, OBE and CRE. Figure 1. Efficiency score of private banks (average of 10 years) 4.2 Public Sector Banks Likewise, the analysis was conducted on 17 Public sector banks, and the results were similar to private sector banks. The efficiency of banks is highest in IAE with 98.58%, followed by FCE - 98.28%, CRE - 94.36%, DME- 92.32%, PAE – 84.94%, OBE- 78.92%. This analysis shows that the performance of banks is still based on traditional functions. Still, the 0 0.2 0.4 0.6 0.8 1 1.2 IAE PAE DME FCE OBE CRE Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 99 off-balance-sheet activity efficiency of Public banks is significantly better than private and foreign banks. Public banks deal in insurance, brokerage, and generate fair revenue. Table 6. Summary statistics of efficiency of public sector banks The summary statistics of different efficiency IAE PAE DME FCE OBE CRE Composite score No. of DMU 17 17 17 17 17 17 17 Average efficiency 0.9858 0.8494 0.9232 0.9828 0.7892 0.9436 0.9124 SD 0.0158 0.1240 0.0668 0.0175 0.1594 0.0446 0.0554 Maximum efficiency 1 1 1 1 1 1 1 Minimum efficiency 0.9363 0.5913 0.7884 0.9472 0.4813 0.8761 0.8312 No. of efficient banks 3 4 3 4 2 2 2 The table 7 shows the list of banks that were fully efficient in six types of efficiency calculated. Table 7. List of fully efficient public sector banks Type of efficiency Name of the bank IAE Indian Bank, Punjab & Sind Bank, State Bank of India PAE Bank of Baroda, Corporation Bank, Punjab & Sind Bank, State Bank of India DME Bank of Baroda, Corporation Bank, Punjab & Sind Bank, State Bank of India FCE Andhra Bank, Corporation Bank, Punjab & Sind Bank, State Bank of India OBE Punjab & Sind Bank, State Bank of India CRE Punjab & Sind Bank, State Bank of India State bank of India and Punjab & Sind Bank are fully efficient in all six types of efficiencies – IAE, PAE, DME, FCE, OBE, and CRE. The most efficient bank as per composite score is again State bank of India and Punjab & Sind bank. Apart from them, other efficient banks with rank 2, 3, 4 & 5 are Corporation Bank, Bank of Baroda, Andhra Bank, and Canara bank, respectively. The efficiency of Public sector banks is generally stagnant even after the crisis. Most banks have recovered at a faster pace due to the governmental policies to revive the economy. During demonetization, Public sector banks have lion share in deposits leading to lower cost of funds, yet the performance of banks has declined. Most banks were not able to discharge their day to day operations during the demonetization phase. There was excess deposit but also withdrawals from banks. Most banks were busy exchanging banned currency notes as per the RBI guidelines and could not perform their regular work. These events led to a decline in the performance of banks. Figure 2 represents the efficiency score of public sectors banks. The average score for 10 years has been taken to determine the efficiency score for IAE, PAE, DME, FCE, OBE and CRE. Figure 2. Efficiency score of public sector banks (Average of 10 years) 0 0.2 0.4 0.6 0.8 1 1.2 IAE PAE DME FCE OBE CRE Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 100 4.3 Foreign Sector Banks Foreign banks also showed a similar pattern of efficiency when compared with Public banks and Private Banks. Banks are highly efficient for IAE – 92.83% and least efficient in OBE – 55.88%. Table 8. Summary Statistics of efficiency of foreign banks The summary statistics of different efficiency IAE PAE DME FCE OBE CRE Composite Score No. of DMU 15 15 15 15 15 15 15 Average efficiency 0.9283 0.7871 0.8696 0.9374 0.5588 0.8532 0.8224 SD 0.0911 0.2354 0.1567 0.0906 0.3323 0.1394 0.1192 Maximum efficiency 1 1 1 1 1 1 1 Minimum efficiency 0.7409 0.2443 0.5257 0.6863 0.0943 0.6134 0.6369 No. of efficient banks 4 4 5 6 4 4 1 The table 9 shows the list of banks that were fully efficient in six types of efficiency calculated. Table 9. List of fully efficient foreign banks Type of efficiency Name of the bank IAE Standard Chartered Bank, Barclays, Bank of Ceylon, American Express PAE Standard Chartered Bank, Barclays, Shinhan Bank, Krung Thai Bank Public Company Ltd DME Standard Chartered Bank, Barclays, AB Bank, Mashreq bank, PSC, Krung Thai Bank Public Company Ltd FCE Standard Chartered Bank, Barclays, Bank of Ceylon, American Express, AB Bank, Krung Thai Bank Public Company Ltd OBE Standard Chartered Bank, American Express, AB Bank, Krung Thai Bank Public Company Ltd CRE Bank of Ceylon, American Express, Mashreq bank, Standard Chartered Bank There is only one bank which is fully efficient in all six types of efficiency i.e., Standard Chartered Bank. When composite efficiency is calculated and banks are ranked, then also standard Chartered bank is ranked first. Banks that secured rank 2, 3, 4, and 5 are Krung Thai bank Public Company Ltd, AB Bank, Barclays, and Mashreq bank respectively. Figure 3 represents the efficiency score of foreign sectors banks. Figure 3. Efficiency score of foreign banks (Average of 10 years) 0 0.2 0.4 0.6 0.8 1 1.2 IAE PAE DME FCE OBE CRE Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 101 4.4 Ownership Based Analysis From the tables provide above on descriptive statistics of efficiency based on IAE, PAE, DME, FCE, OBE, and CRE for Private, Public and Foreign banks, a summary table is derived which shows the most efficient, moderately efficient and least efficient banking sector. The analysis shows that Public sector banks are leading private and foreign banks in all six types of efficiency. In contrast, private banks are moderately efficient for IAE, FCE, and CRE and least efficient for PAE, DME, and OBE. As for Foreign banks, they are moderately efficient for PAE, DME, and OBE. Table 10. Ownership-wise efficiency of banks Efficiency level IAE PAE DME FCE OBE CRE Most efficient Public bank Public bank Public bank Public bank Public bank Public bank Moderately efficient Private bank Foreign bank Foreign bank Private bank Foreign bank Private bank Least efficient Foreign bank Private bank Private bank Foreign bank Private bank Foreign bank Later based on composite scores, it was revealed that public banks are leading, followed by private banks and foreign banks. Ownership of banks has a significant impact on the productivity and efficiency of banks. Public banks are more efficient than private and foreign banks (Jagwani, 2012). The efficiency of Public sector banks is 91.23%, Private bank – 78.71%, and Foreign Bank – 82.24%. Though the efficiency of foreign banks is significantly more than Private banks yet when compared with standard deviation, Private bank shows lesser deviation. The dispersion amongst the public banks is very less when compared with private and foreign banks, which reflects the single ownership of government. Moreover, Public banks generally follow identical practices and policies. The competition has also contributed towards increased efficiency of Public banks as they thrive for their survival with expansion of private and foreign sector banks (Zhao et al., 2008; Sanjeev, 2006, 2009; Kumar & Gulati, 2009). Rationalization of staff and branches has reduced cost burden on banks. The higher value of standard deviation in private and foreign banks indicates that the methods of banks might differ due to diverse management and ownership. Minimum dispersion in public sector banks is consistent with the results of Bhattacharyya et al. (1997); Sathye (2003). Public sector banks are more familiar with the regulatory system as compared to foreign banks. Bhattacharyya et al. (1997) justified the greater variability in the efficiency of foreign banks by showing that they depend on less stable wholesale or corporate resources, interbank borrowings, and refinance of assets. On the other hand, the domestic banks have an extensive network of branches and rely on a more stable retail banking business. Table 11. Summary of statistics based on ownership Summary of statistics Public bank Private bank Foreign bank No. of DMU 17 18 15 Mean 0.9124 0.7871 0.8224 SD 0.0554 0.1112 0.1191 Maximum 1 1 1 Minimum 0.8312 0.5819 0.6369 No. of efficient banks 2 1 1 coefficient of variation 0.0607 0.1415 0.1449 4.5 Overall Analysis Lastly, the efficiency score of all 50 banks without segregating them sector-wise was calculated, and the results are unique. The top five banks for overall efficiency are State Bank of India, ICICI, YES Bank, Axis Bank, and HDFC. Fully efficient banks for IAE, PAE, DME, FCE, OBE and CRE is shown in the table 12 below: Table 12. List of fully efficient banks in six types of efficiency IAE PAE DME FCE OBE CRE State Bank of India Bank of Baroda Bank of Baroda State Bank of India State Bank of India State Bank of India Barclays Bank of Ceylon State Bank of India Barclays AB Bank Ltd HDFC Bank of Ceylon Krung Thai Bank Public Company AB Bank Ltd AB Bank Ltd Krung Thai Bank Public Standard Chartered Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 102 Ltd Company Ltd American Express ----- Mashreqbank Bank of Ceylon ----- Bank of Ceylon ----- ----- Krung Thai bank Public Company Ltd Krung Thai bank Public Company Ltd ----- American Express ----- ----- ----- American Express ----- Mashreqbank 5. Conclusion The paper studies 50 banks operating in India for the period 2009-10 to 2018-19, segregated them based on ownership into Public, Private and foreign banks. The study is very comprehensive in a manner as it uses different inputs and outputs to calculate the efficiency of banks. It is noted that the DEA technique is sensitive to inputs and outputs, CCR and BCC model, Number of DMUs, and the number of inputs and outputs. The results in the study proved that by changing inputs and outputs, the efficiency score of banks has also fluctuated. The efficiency scores are based on technical efficiency in this study. Here in this study, efficiency is calculated using four key performance areas. The choice of Input and Output changes the efficiency scores each performance area, i.e., DME, FCE, OBE, and CRE. The model has also determined overall efficiency scores of banks using intermediation and production approach (IAE and PAE). Analyzing the efficiency in such a broader way made it possible to capture the multidimensional performance of banking. It provides insight for banks to improve performance in their weak areas of efficiency. Banks can also improve their productivity by bringing down the Non-Performing Loans, reducing the cost in fixed assets, and reducing the number of branches (Sathye, 2003; Chaluvadi et al., 2018). Digitalization and online banking have the potential to reduce both fixed asset cost and employee cost. The analysis depicts that the technical efficiency of Private Banks is relatively less in Off-balance sheet efficiency (OBE) and Production Approach efficiency (PAE) as compared to other efficiencies. Banks can improve performance by focusing more on commission-based activities, increasing brokerage income, and other non-interest income. The results are similar for public banks and foreign banks. All banks are relatively efficient in the Intermediation approach (IAE). Merger and Acquisition can also play a significant role in increasing the efficiency of banks. Many studies, like Ishwarya (2019); Patel (2018); Singh & Gupta (2015) have found significant positive impact on the productivity of banks. Through mergers & acquisitions, banks were able to pool resources and minimize cost. Generally, all banks have shown an increasing trend in efficiency scores with few exceptions. The efficiency score of Dhanlaxmi Bank, Tamilnad Bank, RBL Bank Ltd, and DCB (from private sector banks) has shown a decreasing trend in most of the types of efficiency. As for public banks, the performance of banks as accelerated over the period, but banks like Bank of India, Andhra Bank, and bank of Maharashtra performed poorly in OBE. In foreign banks, the growth is seen in most of the banks apart from a few. The poor-performing bank is Societe Generale. Over a while, the efficiency of a few banks declined due to intense competition as banks fight for resources. There are a few limitations of this study, which can become a further scope of research. 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Bank of India BNP Paribas 5 IndusInd Bank Ltd. Bank of Maharashtra Societe Generale 6 Kotak mahindra bank Ltd. Canara Bank Shinhan Bank 7 YES bank Corporation Bank Bank of Ceylon 8 Dhanlaxmi bank Indian Overseas bank Abu Dhabi Commercial bank 9 City Union bank Indian Bank Credit Agricole Corporate bank 10 Federal Bank Oriental Bank of Commerce Bank of Bahrain & Kuwait bank 11 Jammu and Kashmir bank Punjab & Sind Bank Mashreqbank P S C bank 12 Karnataka Bank Punjab National Bank MUFG Bank Ltd 13 Karur Vysya Bank State Bank of India Firstrand Bank Ltd 14 Lakshmi Vilas Bank Syndicate bank Krung Thai Bank Public bank 15 Nainital Bank UCO Bank American Express Bank Ltd. 16 RBL bank Ltd. Union Bank of India 17 South Indian Bank United Bank of India 18 Tamilnad Mercantile bank Appendix -B Table 2. Average Efficiency score of private sector banks (10 years) DMU IAE PAE DME FCE OBE CRE Composite score composite rank Axis bank 0.9960 0.9738 0.9289 0.9869 0.9614 0.9668 0.9690 2 DCB Bank Ltd. 0.9834 0.5335 0.8124 0.9974 0.1360 0.7078 0.6951 15 HDFC Bank 1 0.9752 0.8349 1 0.9449 0.9588 0.9523 3 ICICI bank Ltd 0.9999 0.9688 0.9517 0.9761 0.9972 0.9997 0.9822 1 IndusInd Bank Ltd. 0.9798 0.9092 0.9409 0.9621 0.6480 0.7640 0.8673 4 Kotak mahindra bank 0.9988 0.8611 0.7360 0.9988 0.6259 0.8947 0.8525 6 YES bank 0.9657 0.9060 0.7042 0.9614 0.4144 0.9813 0.8222 8 Dhanlaxmi bank 0.9305 0.3642 0.3590 0.9677 0.2154 0.6549 0.5819 18 City Union bank 0.9635 0.4209 0.7985 0.9627 0.1497 0.8919 0.6979 14 Federal Bank 0.9739 0.9071 0.9182 0.9679 0.3933 0.9550 0.8526 5 Jammu & Kashmir bank 0.9335 0.9391 0.9839 0.9490 0.3557 0.8568 0.8363 7 Karnataka bank 0.9525 0.7310 0.9030 0.9387 0.0779 0.8249 0.7380 11 Karur Vysya bank 0.9753 0.6274 0.8567 0.9508 0.0537 0.8734 0.7229 13 Lakshmi Vilas bank 0.9764 0.5899 0.9301 0.9532 0.2284 0.8162 0.7490 10 Nainital bank 1 0.6345 0.6913 1 0.2031 1 0.7548 9 RBL bank Ltd 1 0.4404 0.6728 0.9856 0.0518 0.9589 0.6849 16 Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 106 South Indian bank 0.9061 0.7505 0.8762 0.9040 0.0391 0.9350 0.7352 12 Tamilnad Mercantile Bank 0.9884 0.3448 0.7839 0.9963 0.0495 0.8751 0.6730 17 Note: Composite score = IAE+PAE+DME+FCE+OBE+CRE / 6 Appendix -C Table 3. Average Efficiency score of public sector banks (10 years) DMU IAE PAE DME FCE OBE CRE Composite score composite rank Allahabad Bank 0.9745 0.7154 0.8397 0.9768 0.6787 0.9350 0.8533 14 Andhra Bank 0.9835 0.9125 0.9753 1 0.8343 0.9574 0.9438 4 Bank of Baroda 0.9363 1 1 0.9961 0.9244 0.9836 0.9734 3 Bank of India 0.9993 0.8897 0.9223 0.9486 0.8061 0.9031 0.9115 8 Bank of Maharashtra 0.9790 0.5913 0.9811 0.9750 0.4813 0.9797 0.8312 16 Canara Bank 0.9878 0.9090 0.8672 0.9880 0.9050 0.9607 0.9363 5 Corporation Bank 0.9880 1 1 1 0.9932 0.8818 0.9772 2 Indian Overseas Bank 0.9832 0.6820 0.7885 0.9472 0.6979 0.8896 0.8314 15 Indian Bank 1 0.6866 0.8742 0.9987 0.6169 1 0.8627 13 Oriental Bank of Commerce 0.9874 0.8604 0.8915 0.9935 0.7719 0.8838 0.8981 10 Punjab & Sind Bank 1 1 1 1 1 1 1 1 Punjab National Bank 0.9987 0.8823 0.9004 0.9833 0.8527 0.9822 0.9333 6 State Bank of India 1 1 1 1 1 1 1 1 Syndicate bank 0.9895 0.8052 0.8983 0.9804 0.5911 0.9278 0.8654 11 UCO Bank 0.9960 0.8542 0.9260 0.9612 0.5724 0.8761 0.8643 12 Union Bank of India 0.9875 0.8638 0.8486 0.9880 0.8355 0.9244 0.9080 9 United Bank of India 0.9687 0.7876 0.9819 0.9725 0.8547 0.9566 0.9203 7 Appendix -D Table 4. Average Efficiency score of foreign banks (10 years) DMU IAE PAE DME FCE OBE CRE Composite score composite rank Standard Chartered Bank 1 1 1 1 1 1 1 1 Barclays Bank 1 1 1 1 0.5192 0.8471 0.8944 4 AB bank ltd 0.9862 0.7845 1 1 1 0.8423 0.9355 3 BNP Paribas 0.9635 0.9766 0.9766 0.9789 0.3777 0.9225 0.8660 8 Societe Generale 0.8656 0.5855 0.6774 0.8466 0.1692 0.6774 0.6369 15 Shinhan Bank 0.9069 1 0.9967 0.9448 0.3134 0.8343 0.8327 9 Bank of Ceylon 1 0.9030 0.7542 1 0.5935 1 0.8751 7 Abu Dhabi Commercial Bank 0.7409 0.7419 0.8742 0.6863 0.0943 0.7016 0.6399 14 Credit Agricole Corporate Bank 0.9910 0.8346 0.8072 0.9637 0.4313 0.8400 0.8113 10 Bank of Bahrain & Kuwait Bsc 0.7744 0.7578 0.8649 0.8165 0.1755 0.6134 0.6671 12 Mashreqbank P S C 0.9730 0.5375 1 0.9409 0.8737 1 0.8875 5 MUFG Bank Ltd 0.9951 0.9794 0.9320 0.9807 0.4486 0.9817 0.8862 6 Firstrand Bank Ltd 0.9322 0.4616 0.6352 0.9021 0.3860 0.6305 0.6579 13 Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 107 Krung Thai Bank Public Co. Ltd 0.7963 1 1 1 1 0.9071 0.9506 2 American Express Bank 1 0.2443 0.5258 1 1 1 0.7950 11 Appendix -E Table 5. Average Efficiency score of all banks without segregation (10 years) DMU IAE PAE DME FCE OBE CRE Composite score Composite rank AXIS BANK 0.9632 0.9745 0.9135 0.9985 0.9958 0.9320 0.9629 4 DCB Bank Limited 0.8725 0.4363 0.6764 0.7869 0.1934 0.6851 0.6084 48 HDFC Bank 0.9994 0.8694 0.9286 0.9989 0.9334 1.0000 0.9549 5 ICICI bank Ltd 0.9875 0.9522 0.9897 0.9782 0.9896 0.9776 0.9791 2 IndusInd Bank Limited 0.9710 0.6729 0.7292 0.9199 0.7726 0.8666 0.8220 17 Kotak mahindra Bank 0.9797 0.4698 0.7968 0.9729 0.5232 0.9591 0.7836 27 YES bank 0.9935 0.9335 0.9213 0.9969 0.9741 0.9586 0.9630 3 Dhanlaxmi bank 0.7995 0.4011 0.6483 0.7059 0.1251 0.6145 0.5491 50 City Union bank 0.9185 0.8029 0.8317 0.8781 0.3652 0.7850 0.7636 29 Federal Bank 0.9501 0.7264 0.8084 0.9315 0.4039 0.8883 0.7848 26 Jammu&Kashmir Bank 0.9849 0.5429 0.8220 0.8851 0.2222 0.8699 0.7212 38 Karnataka Bank 0.9294 0.6908 0.7781 0.9004 0.4001 0.7810 0.7466 34 Karur Vysya Bank 0.9548 0.6836 0.7353 0.9059 0.3646 0.8217 0.7443 35 Lakshmi Vilas Bank 0.9214 0.6361 0.7020 0.8169 0.2514 0.6778 0.6676 43 Nainital Bank 0.9093 0.6709 0.8312 0.5953 0.1013 0.7409 0.6415 46 RBL bank ltd 0.8810 0.5598 0.7421 0.8391 0.3074 0.7481 0.6796 42 South Indian Bank 0.9113 0.6515 0.7327 0.8702 0.2462 0.8715 0.7139 39 Tamilnad Mercantile Bank 0.9790 0.7116 0.7945 0.8670 0.3243 0.8485 0.7541 32 Allahabad Bank 0.9488 0.6896 0.7652 0.9226 0.3850 0.7753 0.7478 33 Andhra Bank 0.9596 0.8159 0.8869 0.9425 0.5114 0.8081 0.8207 18 Bank of Baroda 0.9118 1.0000 1.0000 0.9471 0.4908 0.8685 0.8697 12 Bank of India 0.9887 0.8751 0.9058 0.8907 0.4034 0.7899 0.8090 20 Bank of Maharashtra 0.9312 0.5676 0.7864 0.8845 0.2622 0.7688 0.7001 41 Canara Bank 0.9770 0.8886 0.8540 0.9211 0.4313 0.8920 0.8273 16 Corporation Bank 0.9693 0.9785 0.9805 0.9781 0.7143 0.7616 0.8971 8 Indian Overseas Bank 0.9623 0.6564 0.7347 0.8900 0.3558 0.7565 0.7260 36 Indian Bank 0.9922 0.6579 0.7638 0.9356 0.2978 0.8790 0.7544 31 Oriental Bank of Commerce 0.9737 0.8329 0.8446 0.9434 0.3906 0.7503 0.7892 22 Punjab & Sind Bank 0.9819 0.6107 0.7135 0.8898 0.1816 0.8599 0.7062 40 Punjab National Bank 0.9946 0.8186 0.8726 0.9307 0.5097 0.8615 0.8313 15 State Bank of India 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1.0000 1 Syndicate bank 0.9811 0.7065 0.8232 0.9249 0.3321 0.8018 0.7616 30 UCO Bank 0.9828 0.8295 0.8620 0.9203 0.3338 0.7183 0.7744 28 Union Bank of India 0.9782 0.8383 0.8229 0.9338 0.4175 0.8394 0.8050 21 Copyright © CC-BY-NC 2020, CRIBFB | IJFB www.cribfb.com/journal/index.php/ijfb Indian Journal of Finance and Banking Vol. 4, No. 1; 2020 108 United Bank of India 0.9400 0.6266 0.7956 0.8810 0.3938 0.6992 0.7227 37 Standard Chartered Bank 0.9946 0.4601 0.9700 0.9813 0.6425 1.0000 0.8414 14 Barclays Bank 1.0000 0.9353 0.9098 1.0000 0.5638 0.8416 0.8751 10 AB bank ltd 0.9862 0.7715 1.0000 1.0000 1.0000 0.8423 0.9333 7 BNP Paribas 0.9209 0.7404 0.8763 0.9785 0.3510 0.8652 0.7887 24 Societe Generale 0.8630 0.5250 0.6279 0.8466 0.1692 0.6708 0.6171 47 Shinhan Bank 0.9017 0.9626 0.9497 0.9441 0.3134 0.8285 0.8167 19 Bank of Ceylon 1.0000 0.8785 0.7476 1.0000 0.5935 1.0000 0.8699 11 Abu Dhabi Commercial Bank 0.7312 0.6280 0.8401 0.6630 0.0943 0.6897 0.6077 49 Credit Agricole Corporate Bank 0.9794 0.7409 0.7992 0.9428 0.4313 0.8400 0.7889 23 Bank of Bahrain & Kuwait Bsc 0.7717 0.6658 0.8223 0.8157 0.1755 0.6105 0.6436 45 Mashreqbank P S C 0.9730 0.5292 1.0000 0.9409 0.8737 1.0000 0.8861 9 MUFG Bank Ltd 0.9819 0.9175 0.8967 0.9742 0.4471 0.9781 0.8659 13 Firstrand Bank Ltd 0.9314 0.4453 0.6348 0.9021 0.3860 0.6305 0.6550 44 Krung Thai Bank Public Company Ltd 0.7960 1.0000 1.0000 1.0000 1.0000 0.9071 0.9505 6 American Express Bank Ltd. 1.0000 0.2113 0.5224 1.0000 0.9871 1.0000 0.7868 25 Copyrights Copyright for this article is retained by the author(s), with first publication rights granted to the journal. 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