International Journal of Human and Health Sciences. Supplementary Issue: 2019
DOI: http://dx.doi.org/10.31344/ijhhs.v0i0.136

 

S18 
 

Interactive Patients’ Digital Interface: A Shari’ah Compliant Model: Patient 
Care System PACSYSTM 

 

Tn Hj. Shaharom Md Shariff 

 
An Nur Specialist Hospital, 
Bandar Baru Bangi, Selangor 

 
ABSTRACT 

 

A fully integrated bedside solution helps to engage and entertain patients, making their stay in 
hospital more comfortable and supporting smoother day-to-day hospital running, enhancing 

efficiency, enabling faster recovery and supporting optimal clinical workflow for healthcare 
providers. PACSYS™ designed by Medic IG Infotech Sdn Bhd, a subsidiary of Medic IG 
Holdings Sdn Bhd, is an interactive bedside solution that delivers a wide range of TV channels, 

an extensive on-demand video library, internet connectivity and a reliable Shari’ah Complia nt 
solution. It is the most comprehensive and interactive hospital media system available on the 

market today.  Our partnership with Telekom Malaysia makes our hospital interactive Shari’ah 
Compliant solution second to none. Designed for the healthcare environment, PACSYS™ not 
only meets patients’ entertainment and communication needs, but also provides extensive 

opportunities for hospitals to engage further through our range of powerful Patient Engageme nt 
and Clinical Solutions. Providing patients with access to entertainment can be extremely useful 

in keeping patients distracted, calm, and rested, and in the best possible condition to respond to 
treatment. Due to the Shari’ah Compliant Hospital requirement, the access to entertainment is 
being filtered through Salam Web Technologies™ which provides the filtering process in 

denying access to view non Halal websites. PACSYS™ was designed with the hospital 
environment in mind, providing patients with a wide range of multi- media services to keep 

them entertained and in touch with the outside world and delivers a selection of popular TV 
channels. PACSYS™ gives clinicians secure, direct access to the hospital information system 
at the point of care, POC. Clinicians use POC to view medical records, order and verify 

medication, and share patient scans and test results—right at the bedside. Patients have access 
to educational materials, satisfaction surveys and other helpful tools through PACSYS™. 

Medical staff can access videos, audio files, and documents to educate patients on Shari’ah 
related matters example prayer (solat), fasting and other Islamic knowledge and practices. 
Hospitals can prompt participation in patient surveys to collect real-time, actionable 

information on satisfaction scores.