PAPER DESIGNING AN INTELLIGENT MOBILE LEARNING TOOL FOR GRAMMAR LEARNING (I-MOL) Designing an Intelligent Mobile Learning Tool for Grammar Learning (i-MoL) http://dx.doi.org/10.3991/ijim.v9i1.4238 Munir Shuib, Amelia Abdullah, Siti Norbaya Azizan, Thenmolli Gunasegaran Universiti Sains Malaysia, Penang, Malaysia Abstract—English is the most important second language in most non-English speaking countries, including Malaysia. A good English proficiency comes from good grasp of gram- mar. To conquer the problems of low English proficiency among Malaysians, it is important to identify the key moti- vators that could facilitate the process of grammar learning. In this digital age, technology can play a very important role and mobile technology could be one of it. Thus, this study aims at designing a mobile learning tool, namely the Intelli- gent Mobile Learning Tool for Grammar Learning (i-MoL) to act as the “on-the-go” grammar learning support via mobile phones. i-MoL helps reinforce grammar learning through mobile phone with game-like applications, inquiry- based activities and flashcard-like information. The intelli- gent part of i-MoL lies in its ability to map the mobile-based grammar learning content to individual’s preferred learning styles based on Felder-Silverman Learning Style Model (FSLSM). The instructional system design through the ADDIE model was used in this study as a systematic ap- proach in designing a novel and comprehensive mobile learning tool for grammar learning. In terms of implica- tions, this study provides insights on how mobile technolo- gies can be utilized to meet the mobility demand among language learners today. Index Terms—Mobile learning, English language, grammar, learning styles, FSLSM, instructional system design, ISD, ADDIE, higher learning institutions, graduates, Malaysia I. INTRODUCTION In today’s competitive and globalised world, there is a tremendous emphasis on the use of English in various working sectors. However, to date, there is still much room for improvement on English Language competency among Malaysian graduates, especially those from rural areas who are still struggling to grasp the rudiments of the language. While the government puts much effort to raise the level of English Language proficiency, the standard of English among Malaysian undergraduates is still declin- ing. Amid this issue, effective efforts are urgently needed in the educational system to ensure that the future cohorts of Malaysians are able to master the English language in order to remain competitive in the job market. Since grammar is one of the areas that most students are still struggling with [1], it could be an area worth tackling in order to improve their English competency. The acquisi- tion of English grammar by university students is im- portant as accuracy in speech and writing is highly re- quired in performing academic activities. Therefore, it is important for students not only to be able to communicate in English fluently but also be able to use and understand English grammar forms and functions accurately. The fact is, today’s students are vastly different from the way they were a few decades ago. According to Eaton [2], today’s students are tech-savvy. They can access a world of resources and information just at their finger tips. They are hungry for motivation, inspiration, and guidance. They harness their creativity to express themselves and demonstrate what they know using technology. They are the creators, not simply consumers, of technology. In line with such tech-savvy attributes, the field of English lan- guage education has witnessed rapid changes in teaching methodology, material development, and assessment. Traditional beliefs and practices of language teaching are giving way to newer, more innovative ways of teaching. Old, authoritative, “teacher-centred” approaches to teach- ing are giving way to more collaborative and interactive approaches. Audio language labs, which were once con- sidered a significant innovation, have begun to fall out of favour [3]. The reason for this most likely had its roots partly in the methodological move away from structural approaches to language learning, to a flurry of novel tech- niques for second learning acquisition [4]. Therefore, for grammar learning to be effective, the learning materials designed for students should be interesting and interactive. They also have to be in line with the learning needs of young generations in today’s technological environment who would prefer more digital motivation, flexibility and mobility. In a survey conducted by the Malaysian Communica- tion and Multimedia Commission [5], it was reported that mobile phones penetration in Malaysia in the last four years kept growing tremendously in most states and the main mobile phone users were found to be those ranging from 20 to 49 years in age. Thus, it may not be impossible that mobile phones are used in learning as an alternative approach to complement the traditional and formal ap- proaches to English grammar learning for the Malaysian graduates. There are many ways in which mobile learning may be utilized in HEIs. One of the ways concerns the teaching and learning of English grammar among under- graduates. Mobile-based approach to teaching and learn- ing of English grammar is unique in that it allows the language learners to benefit the learning process in ubiqui- tous and more personalized manner. This approach can also enrich, enliven, or add variety to the conventional method of grammar learning. Teaching and learning of English grammar via mobile phone is seen as a viable alternative to enhance learners’ proficiency in the lan- guage as it is digitally designed, flexible and mobile - i.e. anytime and anywhere. For learning to be effective, is important for lesson de- livery to match with students’ style of learning. As Ber- tolami [6] has suggested, “one of the focal points of stu- iJIM ‒ Volume 9, Issue 1, 2015 41 PAPER DESIGNING AN INTELLIGENT MOBILE LEARNING TOOL FOR GRAMMAR LEARNING (I-MOL) dent frustration with the curriculum is the disparity be- tween learning (content) and the delivery of instruction (form)”. In line with this need, this study presents how a personalized intelligent mobile learning system for gram- mar learning, namely i-MoL, can be designed to support effective grammar learning via mobile phones which is tailored to students’ preferred learning styles. The ADDIE instructional system design model was used in this study as a framework to guide the designing process of i-MoL. In this vein, this research attempts to marry the elements of learning styles with the concept of instructional system design in developing the intelligent mobile learning tool for grammar learning. II. LITERATURE REVIEWS A. M-Learning in General M-learning is introduced globally as a flexible learning approach. It is a learning process that is delivered through wireless mobile handheld devices which let learning takes place at anytime and anywhere. Mobile learning takes learning to individuals, communities and countries that were previously too remote, socially or geographically, for other types of educational initiative [7]. In this way, it is more advantageous and convenient as compared to e- learning which always require computer and internet ac- cess. ‘Mobile learning’ is not simply the combination of ‘mobile’ and ‘learning’. According to Traxler [7], it has always implicitly meant ‘mobile e-learning’ and its history and development have to be understood, thus many wider issues should be addressed in terms of explaining, under- standing and conceptualizing it. There has never been a specific definition of ‘mobile learning. However, there are many evolving definitions that attempt at identifying and defining mobile learning. Quinn [8] defined m-learning as “e-learning through mo- bile computational devices: Palms, Windows CE ma- chines, even your digital cell phone”. Another view of mobile learning considers m-learning as an “exploitation of ubiquitous handheld hardware, wireless networking and mobile telephony to enhance and extend the reach of teaching and learning” [9]. A 2004 study conducted by Naismith et al. [10] suggested that mobile technologies can relate to six types of learning, or ‘categories of activi- ty’, namely behaviourist, constructivist, situated, collabo- rative, informal/lifelong, and support/coordination. Jones et al. [11], by contrast, considers the motivational or affec- tive aspects of mobile learning as defining characteristics, namely control (over goals), ownership, fun, communica- tion, learning-in-context and continuity between contexts. The work of Winters [12] concluded that current perspec- tives on mobile learning generally fall into the following four broad categories: • Techno-centric: mobile learning is primarily seen as learning that is supported by mobile devices • An extension of e-learning: mobile learning is a sub- set of e-learning • Augmenting formal education: mobile learning com- plements the formal education • Learner-centred: mobile learning is about mobility and context Mobile learning is often viewed not only as a silver bul- let in education, but also as a tool for learners to access knowledge while they are on the move at anytime and anywhere. More and more educational institutions around the globe are now moving toward mobile learning as a way to benefit from the ubiquitous quality it may offer for educational purposes. An emerging body of literature that explores the potential of mobile learning for educational contexts has identified several significant benefits of mo- bile learning and these include cost effectiveness, conven- ience, motivation to learn, accessibility, flexibility, as well as immediacy of information and interaction [13][14][15][16]. A common type of m-learning which uses Short Mes- saging Service (SMS) is known as SMS-based learning. According to Gupta [17], SMS is a delivery mechanism of short messages; a store and forward way of transmitting messages over the mobile networks. The messages sent will be stored in a central short message center which then forwards it to the destination mobile. One may send up to 160 characters using a basic mobile phone. SMS-based learning is a new learning phenomenon and exists because of the drastic increase in the number of mobile devices used nowadays [18]. It is often defined as learning that takes place with the help of portable electronic tools [8]. SMS-based learning also offers a virtual learning envi- ronment. However, unlike e-learning which has been relatively established in many higher learning institutions, SMS-based learning is still at its infancy and has not been widely used yet. B. M-Learning in Malaysia M-learning in Malaysia is still in its infancy [19]. De- spite this, many studies have already been carried out to determine its feasibility as a learning tool [20][20]. Gener- ally, studies found that m-learning is accepted by students and feasible to be used by students and teachers. M- learning is also perceived well among scholars in terms of its potential in Malaysian educational institutions [24][25][26][27]. However, the majority of the studies conducted in Malaysia have focused on science and tech- nical courses. Thus far, very few studies have been done involving students and teachers of non-science /non- technical courses including English language. Although the introduction of mobile phones for learning in Malaysia is considered a new idea, there was a forecast that smart phones would be used in secondary schools in Malaysia from the year 2016 to 2020 [22]. Siraj [23] estimated that Malaysia has a huge potential to implement mobile learn- ing in its curriculum. The mobile learning research team from Universiti Sains Malaysia (USM) has attempted to identify and fill the aforementioned gap by carrying out a few studies on mobile learning. The studies aimed to explore the poten- tial of SMS-based learning in supporting the existing pedagogical practices in various fields, including infor- mation technology (IT), linguistics, education, education technology, management, distance education and informal education. As an outcome of this project, an SMS-based mobile learning system has been developed to serve as a flexible and affordable learning alternative for bottom billion students to learn at anytime and anywhere. The team also conducted a study to determine if the SMS technology could be used as a supplementary tool to help students in developing their English language gram- mar competency. The research sought to explore students’ and teachers’ perception about the use of SMS in learning 42 http://www.i-jim.org PAPER DESIGNING AN INTELLIGENT MOBILE LEARNING TOOL FOR GRAMMAR LEARNING (I-MOL) grammar which could offer some indication on the feasi- bility of the teaching of grammar using SMS. The re- search reported positive input from the participating stu- dents and teachers who are willing to try it out with their students. Teaching grammar via SMS is thus found to be a feasible pedagogical tool which will offer benefits to stu- dents. This research work has shed some light on the fea- sibility of SMS-based mobile learning in facilitating the teaching and learning of English grammar for undergradu- ate students, while tapping into the desire for more ad- vanced and interactive features of mobile learning tools [28]. III. DESIGNING I-MOL This paper seeks to introduce an intelligent mobile learning tool for grammar learning called i-MoL. The model is proposed as an alternative ‘on-the-hand’ ap- proach to teaching and learning of English Grammar. The term ‘i-MoL’ is coined to express the mobile concept of grammar learning. The ‘intelligent’ part of the proposed model lies in its ability to create a personalized grammar learning environment for the learners. Specifically, per- sonalization in this context is referring to the provision of learning contents that are tailored to suit each learner’s learning style. In this regard, the proposed model is equipped with a mechanism to firstly model learners’ learning styles and then adapt the grammar learning con- tent to each type of learning styles. Through the i-MoL model, a mobile learning system is to be developed as a tool to facilitate a seamless ubiquitous learning environ- ment for grammar learning. The system will include sev- eral mobile-based applications for grammar learning in- cluding notes, alerts, query, quizzes, polling, and forum. i-MoL consists of two major parts: grammar content management and system management. Thus, it requires a joint initiative of linguistic and technological experts and educators to research the possibilities of using advanced mobile platforms for transferring English skills and com- petencies to the learners. This project aims to develop, test, and evaluate the usability of such educational ap- proach for grammar learning. The i-MoL project can be seen as an extension of the previous work by the mobile learning team from USM on an SMS-based mobile learn- ing project. The i-MoL model is proposed as an effective multimedia-based mobile learning tool for learning of English grammar. The current i-MoL project intends to explore the next continuum; to design and develop a more diversified ap- proach to pedagogical use of mobile devices for English grammar. This is in line with the advancement of mobile technologies, proliferation of mobile phone ownership in Malaysia [29] and increasing significant mobile learning projects among Malaysian scholars [25]. i-MoL is thus seen as an innovation in mobile learning that supports grammar learning through cross-platform user interface, i.e. from low-end to high-end mobile platform, including Android, iPhone, and basic mobile phones with SMS and MMS capabilities. By exploiting these various mobile platforms, i-MoL aims to provide a personalized and flex- ible learning environment to facilitate learners in learning grammar. In conjunction with this aim, i-MoL aims to enhance the existing teaching-learning modes by utilizing an adaptive mechanism for personalized contents that are made available to learners via mobile devices. A. i-MoL System Architecture i-MoL consists of two subsystems - the i-MoL server and the i-MoL tool. Figure 1 illustrates the system archi- tecture of the i-MoL model. The i-MoL server is a learn- ing server whereby lecturers and system administrators can connect to it via Internet connection through their personal computers. It consists of six modules, namely User Management, Content Management, Assessment Management, Feedback, Forum, and Push Modules. Each module is described as follow:- • User Management: This is the heart of the i-MoL in- telligent system that creates the personalization of learning content. The User Management module is composed by databases of learners’ personal details, learning style, a map of the knowledge obtained from the domain module and a profile analyzer that helps to analyze learners’ learning styles and map them to the appropriate content group • Content Management: The Content Management module stores the learning materials in the mobile learning content database which are multimedia ma- terials like texts, images, videos, and audios. The ma- terials are fetched online from the web-based portal using a set of web services; packaged, structured, and then delivered to the learners according to their learn- ing style group • Assessment Management: The Assessment Manage- ment module includes interactive applications for lecturers to conduct quiz and polling in order to give assessment to learners to evaluate their learning re- sults • Feedback: This unit provides the mechanism for learners to give feedbacks or send course-related que- ries to their lecturers. Data is managed through the inbox database • Forum: Through this unit, lecturers can organize group discussions for learners to participate and share their learning experiences • Push: This unit allows lecturers to deliver and dis- seminate any alert, notifications, or learning tips to learners The other subsystem of the i-MoL system architecture is the i-MoL tool. It is a set of software applications that provide learners access to the mobile-based grammar learning activities. The learners who are equipped with handheld devices will interact with the system by sending and responding to special instructions for each application. The system will deliver the required learning contents to the learners. The applications of i-MoL tool are as follow:- • Learning content: access to various types of grammar learning contents (text-based and multimedia-based) and content managing tools like archive, download, bookmark, and notepage • Game-based application: a selection of interactive game-like (e.g. quiz, poll, inquiry-based, ranking game) mobile modules. • Discussion room: forum application to facilitate group-based learning • Alert and reminder: a reinforcement tool to help stu- dents obtain instant information on grammar learning content iJIM ‒ Volume 9, Issue 1, 2015 43 PAPER DESIGNING AN INTELLIGENT MOBILE LEARNING TOOL FOR GRAMMAR LEARNING (I-MOL) • Learning style identifier: SMS-based and mobile ap- plication that can automatically identify students’ learning style through a series of questions • Query: a student-centered mobile application that helps students to get instant feedback from their lec- turer regarding the subjects B. Tailoring i-MoL To Learning Styles i-MoL is designed with a unique mechanism to adapt the grammar learning contents to learners’ learning styles. The model promotes an adaptive approach for grammar learning whereby learning contents are tailored to adapt to an individual’s learning style within a mobile learning environment. The i-MoL learning environment aims at providing the learners with a grammar learning experience that is not only flexible and mobile, but also convenient to them since it is personalized and adaptive to their learning styles. Since personalization is a crucial aspect, the system will identify the characteristics of learners in terms of their preferred styles for grammar learning. The learning styles will be used as a basis for the adaptive mechanism which consequently aims at providing learners with personalized grammar learning contents that are mapped to their pref- erences and fit to their profile. Many learning style models exist in the literature [30][31][32][33]. However, for the purpose of this study, Felder and Silverman’s Learning Styles Model (FSLSM) is to be used due to the following reasons:- • Applicability and compatibility to the principles of interactive learning system designs [34] • Suitability with a hypermedia learning system that incorporate varying types of multimedia-based learn- ing materials [35] • Practicality and convenience for establishing stu- dents’ dominant preferences in a mobile learning en- vironment [36] • Appropriateness and feasibility for language learning [37] [38] The information about learners’ learning styles will be gathered through mobile-based questionnaires designed to accurately identify the preferred learning styles within mobile environment. The questionnaires used to provide the profile of learners’ learning preferences are adapted from the Index of Learning Style (ILS) questionnaire developed by Felder and Soloman [39] based on the Feld- er-Silverman Learning Style Model (FSLSM). C. Designing i-MoL via ADDIE Model The ADDIE model is used as an Instructional System Design (ISD) approach to guide the development and production of the i-MoL mobile learning system. The term ‘ADDIE’ is actually an acronym for the five phases in- volved in this process, namely “Analysis”, “Design”, “Development”, “Implementation”, and “Evaluation”. ISD refers to the systematic process which involves needs analysis and the development of an effective delivery system to meet the identified needs [40]. Many models of ISD exist in the literature, such as ADDIE, ASSURE, and Dick and Carrey’s [41]. However, researchers agreed that ADDIE is a commonly used instructional model [42][43][40] [44]. In fact, most of the models are actually spin-offs or variations of the ADDIE model [45]. The five phases of ADDIE form a cyclical process; output from each phase will feed input to the subsequent phase [46]. Moreover, as Koneru [40] explains, ADDIE provides ample scope to integrate pedagogy, learning theories, and other instructional design principles. In this study, the researchers used the ADDIE model as an ISD approach to guide the development of the production design of i-MoL since it is the most generic, universal and simple ISD model that suits the purpose of a mobile learning system development [47]. Figure 2 illustrates the i-MoL system development framework utilizing the ADDIE model. The first phase of ADDIE, i.e. Analysis, forms the foundation of the system design and development in this study. The Analysis phase is to define what is to be learned [48]. It generally involves a set of tasks, such as needs analysis and knowledge acquisition [46]. According to Zimnas et al. [43], the designer identifies the learning problem, goals and objectives, learners’ needs, existing knowledge and any other relevant characteristics during this phase. In this study, the Analysis phase involves a needs analysis to identify system requirements for both system and content. It also includes students’ learning style identification through questionnaires. By end of the phase, the i-MoL system requirement specification will be generated. The second phase, i.e. the Design phase, receives out- puts from the Analysis phase in order to plan for strategies in developing the instructional materials. Steps or activi- ties in this phase may include tasks to write objectives, develop test items, plan instruction, and identify resources [49]. For the purpose of this study, the Design phase is divided into two stages, which are content design and system design. In the content design stage, the mobile- based grammar learning content is outlined to represent each type of learning style; while in the system design stage, the instructional materials comprising learning objectives, learning activities, and graphical user interface (GUI) of the system are planned according to the specific requirement of the mobile platforms. The Development phase is where the design output from the previous phase is put to practice. According to Kulvietiene and Sileikiene [48], it is where the system designer or developer will author and produce the learning materials. The Development phase requires the designer or developer to use relevant software tools and applica- tions for the production of the material, such as HTML editors, web-courseware, and web-authoring software [49]. It may also involve tasks of developing the GUI and user database [46], as well as preparing the multimedia components [51]. In this study, the Development phase comprises two tasks which are run concurrently. The first task is content development, whereby the designed gram- mar learning contents are produced in the forms of mo- bile-supported format. The mobile-based grammar learn- ing contents are developed for each module of learning style. As for the second task, i.e. system development, the web-based portal and mobile applications are produced utilizing the relevant system development tool. The hard- ware components of the i-MoL server system will also be set up in this phase. The output from the Development phase will be a working prototype of i-MoL. Implementation is the fourth phase of the ADDIE in- structional process. In this phase, the designed and devel- oped instructional materials are installed in the real-world setting. As Arkün and Akkoyunlu [51] noted, the Imple- 44 http://www.i-jim.org PAPER DESIGNING AN INTELLIGENT MOBILE LEARNING TOOL FOR GRAMMAR LEARNING (I-MOL) mentation phase is the process whereby the design is put into practice with the actual learners of the learning mate- rials. In a 2011 study by Chen, Chen, and Tsai [52], the researchers distributed the training materials to the learn- ers through the developed module platform and also con- ducted experimental teaching process during the Imple- mentation phase. In this study, the Implementation phase involves the feasibility testing of the i-MoL prototype. The feasibility testing is for trial-running of the prototype in order to assess whether it is functional and feasible within the targeted audiences and specified learning objec- tives. In this phase, this study aims to identify the practi- cality of learning style elements and mobile-based gram- mar learning applications in the prototype. The end of the Implementation phase leads to the final phase of ADDIE, which is the Evaluation phase. This phase determines the adequacy of the instructional materi- als [48] and verifies the extent that the materials are able to meet the specified learning objectives and learners’ needs [51]. The Evaluation phase may be formative or summative and the tasks or activities may involve ques- tionnaires, user focus groups, and interviews [50]. The Evaluation phase aims at evaluating the usability of the i- MoL prototype through questionnaires and focus group discussions. Then, the users’ feedbacks are analyzed to determine the system’s usability from various aspects. Technical strengths and weaknesses will also be identified for further enhancement of i-MoL. The output from this final phase would be the final and revised prototype of i- MoL. IV. CONCLUSION Based on existing literature, it is safe to say that this mobile learning project is the first of its kind: learning English grammar that is personalized to learning styles while ‘on-the-go’. Mobile phones are now becoming peo- ple’s most trusted personal devices and are receiving much attention by scholars, particularly educational re- searches. For this reason, it seems like a natural progres- sion to introduce such ubiquitous technology to benefit the younger generations in learning English language. i-MoL as proposed in this paper differs in such a way that it pro- vides learning contents that are adaptive to students’ pre- ferred learning styles. It intends to deliver a personalized grammar learning environment that fits individual’s learn- ing style and the mobility needs of the students. The pro- ject is still in its content development stages. Once the system has been fully developed, it is hoped that i-MoL will be able to contribute significantly to the pedagogical aspects of mobile learning, particularly for the purpose of English grammar learning. Nevertheless, it is believed that i-MoL will be able to address many needs of a wider and more diversified community of learners; not just in learn- ing English grammar, but also in other skills and compe- tencies. ACKNOWLEDGMENT The authors would like to thank the Malaysian Ministry of Higher Education (MOHE) for the provision of the Prototype Research Grant Scheme (203/PHUMANITI/ 6740011) in completing this project. REFERENCES [1] S.Y. Enxhi, B.H. Tan, M.F. Yong, “Speech disfluencies and mispronunciations in English oral communication among Malay- sian undergraduates”, International Journal of Applied Linguistics & English Literature, vol. 1, no. 7, pp. 19-32, 2012. http://dx.doi.org/10.7575/ijalel.v.1n.7p.19 [2] S. E. 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Tsai, "Development and Evaluation of Multimedia Reciprocal Representation Instructional Materials”, International Journal of Physical Sciences, vol. 6, no. 6, pp. 1431- 1439, 2011. AUTHORS Munir Shuib is with the National Higher Education Research Institute (NaHERI), sains@USM, 11900, Uni- versiti Sains Malaysia, Penang, Malaysia (e-mail: mu- nir@usm.my). Amelia Abdullah is with the School of Educational Studies, 11800, Universiti Sains Malaysia, Penang, Ma- laysia (e-mail: amelia@usm.my). Siti Norbaya Azizan is with the National Higher Edu- cation Research Institute (NaHERI), sains@USM, 11900, Universiti Sains Malaysia, Penang, Malaysia (e-mail: sitinorbaya49@gmail.com). Thenmolli Gunasegaran is with the School of Educa- tional Studies, 11800, Universiti Sains Malaysia, Penang, Malaysia (e-mail: gthenmolli@gmail.com). This work was supported by the Malaysian Ministry of Higher Education (MOHE) for the provision of the Prototype Research Grant Scheme (203/PHUMANITI/6740011). Submitted 31 October 2014. Published as resubmitted by the authors 25 January 2015. 46 http://www.i-jim.org iJIM – Vol. 9, No. 1, 2015 Designing an Intelligent Mobile Learning Tool for Grammar Learning (i-MoL)