PAPER THE READINESS OF APPLYING M-LEARNING AMONG SAUDI ARABIAN STUDENTS AT HIGHER EDUCATION The Readiness of Applying M-Learning among Saudi Arabian Students at Higher Education http://dx.doi.org/10.3991/ijim.v9i3.4423 Sulaiman Almutairy, Trevor Davies, Yota Dimitriadi University of Reading, United Kingdom Abstract—This paper presents study investigating the ex- tent to which Saudi students understand and are familiar with mobile learning. It investigates students’ use of handheld devices and considers the daily activities for which they could be used while also evaluating m-learning in Saudi Arabia - a topic that has not yet received adequate attention from researchers. Initial data was acquired through a ques- tionnaire carried out among 131 Saudi students at UK uni- versities in July 2013. The study confirmed that students’ are confident using mobile devices in their daily lives and that they would welcome more opportunities of mobile learning. The findings reinforce the fact that higher educa- tion policy makers in Saudi Arabia need to consider the possibility of creating mobile learning environments at academic institutions. Index Terms—M-learning, mobile technology I. INTRODUCTION The process of learning and accessing information has undergone rapid changes in the past decade. A global technology revolution is taking place, resulting in a transi- tion from desktop computing to widespread use of mobile technology. Technology is changing the way people work, learn, conduct business, interact with one another and access information [1]. The learning process is no longer reliant on traditional teaching methods, but has expanded to include new technologies and new forms of learning, such as mobile learning (m-learning). Mobile technologies offer opportunities to deliver new and interesting methods of learning, both outside and inside the classroom. M-learning involves the ability to acquire information anywhere, at any time, using handheld devices such as mobile phones and Personal Digital Assistants (PDAs). M-learning is defined as: Any sort of learning that happens when the learner is not at a fixed, predetermined location, or learning that happens when the learner takes advantage of the learning opportunities offered by mobile technologies (p. 6) [2]. New figures released in 2014 by the International Tele- communication Union (ITU) predict that the number of mobile-cellular subscriptions will reach 7 billion by the end of the year. Thus, by the end of 2014 there will be almost 3 billion Internet users, two-thirds of whom will be located in the developing world. The ICT Commission states that, by the end of 2013, in Saudi Arabia, which is a developing country, the number of mobile phone sub- scribers had almost reached 51 million. The majority of these connect to the Internet using a wireless connection, or via a 3G or 4G mobile phone network [3], [4]. II. THE SAUDI ARABIAN CONTEXT Saudi Arabia is currently experiencing a comprehensive developmental renaissance in various areas of life. The government has established an infrastructure that will ensure optimal use of information and communications technology in education. The average age of Saudi Arabi- ans is now 25.3 years and the total population is 29,994,272. The estimated number of graduates from public education institutions is 450,000 students, all of whom subsequently attempt to secure a place in one of the country’s 25 public universities; thereby, creating a de- mand for places which cannot be met. If an m-learning environment were adopted in higher education it could address the issue of large numbers of students applying to universities, particularly the new generation of students born after 1980 and who grew up in the digital age, so-called ‘digital natives’ [5]. In Saudi Arabia, higher education policy makers should also consider the possibility of applying an m-learning environment in academic institutions. III. REVIEW OF M-LEARNING IN SAUDI ARABIA It is necessary to establish a clear definition of m- learning before undertaking a review of the literature regarding m-learning in the context of Saudi Arabia. As mentioned previously, m-learning can take place anytime, anywhere. M-learning is: ‘the processes of coming to know through conversations across multiple contexts amongst people and personal interactive technologies’ p.225, [6]. Many universities and institutions in Saudi Arabia have begun to implement facilities to support m-learning. For example, King Saud University has launched a new ser- vice offering users the opportunity to send text messages to the mobile phones of individuals or groups of students, directly from their PCs. These messages allow faculty managers, schools and administrative divisions to deliver timely and relevant information to their students [7]. In addition, a study conducted by Al-Fahad [8] con- cluded that wireless networks effectively facilitate access to resources at anytime from anywhere using handheld devices. Additionally, he asserted that SMS can be used effectively to support and improve student relationships. However, m-learning in Saudi Arabia is still in the de- velopmental stages [9]. The researchers found that over 75% of Saudi Arabian students surveyed expressed posi- tive attitudes to m-learning, due to the flexibility of m- learning methods, and their scope to improve communica- tion among learners. iJIM ‒ Volume 9, Issue 3, 2015 33 PAPER THE READINESS OF APPLYING M-LEARNING AMONG SAUDI ARABIAN STUDENTS AT HIGHER EDUCATION IV. METHODOLOGY The research method adopted for a study refers to the means through which a researcher intends to gather data. A survey based methodology is commonly used to collect results obtained from interviews and questionnaires. This reflects a specific approach which seeks to establish the relationship between variables and influential factors and trends. This study acquired initial data during two weeks in Ju- ly 2013, using an online survey comprising 30 questions. This data collection phase took place at a UK university with 131 Saudi Arabian students. The questionnaire col- lected information to provide general information regard- ing Saudi students employment of handheld devices in different settings, and to explore Saudi Arabian students’ readiness to engage in, and familiarise themselves with, m-learning. It also examined and measured the extent of Saudi Arabian students’ acceptance of the notion of an m- learning environment being formally introduced by high- er education institutions. The research took the form of a descriptive study. The questionnaire was divided into four sections namely: (1) demographic data; (2) personal atti- tudes; (3) definition of m-learning; and (4) opportunities. A five point Likert Scale was used to measure the re- sponses to the main questions, ranging from: strongly disagree; disagree; agree; strongly agree and not sure. As mentioned previously, there are currently 51 million mobile phone subscribers in Saudi Arabia and between 110,000 and 125,000 male and female Saudi students are studying abroad [10]. The majority of these are able to connect to the Internet. Thus, a survey is therefore an appropriate research tool for such a study. V. RESEARCH SAMPLE The participants in this research are Saudi Arabian higher education students studying in UK universities. The sample comprises higher education students of both genders, aged 18 to 45 years. The quality of a piece of research not only stands or falls by the appropriateness of methodology and instrumenta- tion, but also by the suitability of the sampling strategy that has been adopted. (p. 92) [11]. The sample was selected randomly, from different insti- tutions and levels of study, in order to involve a wide range of Saudi Arabian higher education students, who use handheld devices for learning purposes. Table 1 presents the distribution of the study sample according to demographic variables. It reveals that out of a sample of 131 students, 42 were female and 89 were male. It also reveals the age distribution of the sample with the majority being in the age group 18-33 years. In addition, the majority are educated to either Masters’ or PhD level. VI. FINDINGS This study initially aimed to investigate the extent of Saudi students’ understanding of and their readiness to use the m-learning environment formally. It investigated the students’ habits of use, preferred knowledge of handheld devices and the daily activities to which handheld devices can contribute. Figure 1 reveals that Engineering, Education and Health Science are the three disciplines, which are most popular among Saudi Arabian students at universities around the UK. All the Saudi students selected for this study had mo- bile phones. Of the 131 Saudi students, 130 had access to a 3G mobile phone network. Figure 2 shows that the ma- jority of the Saudi students (119) ‘always’ and ‘usually’ carry their mobile phones with them and only 12 students only carry their phones with them ‘sometimes’. Based on the answers to question 8, 130 students have access to resources using 3G mobile phone networks, which means that they are able to use their mobile phone as a tool to gain knowledge and information online. TABLE I. THE DESCRIPTION OF DEMOGRAPHIC INFORMATION OF THE STUDY SAMPLE Gender Age Educational level Female 42 Male 89 18-23 3 24-28 25 29-33 49 34-38 37 39-44 15 45+ 2 Bachelor 14 Masters 57 PhD 58 Vocational Training 1 Professional Train- ing 1 Total 131 131 131 Figure 1. Subject distribution Figure 2. How often do you carry your mobile phone? If yes, how often do you carry your mobile phone with you? !"#$%&' (&)$""%' *+,-./,-&' 34 http://www.i-jim.org PAPER THE READINESS OF APPLYING M-LEARNING AMONG SAUDI ARABIAN STUDENTS AT HIGHER EDUCATION Table II shows that the majority of participants ‘al- ways’ or ‘usually’ uses mobile phones at home, at the workplace, at university and during leisure time. It is clear that Saudi students are used to using their mobile phones at university. The table above illustrates how familiar the Saudi stu- dents are with using different applications on their mobile phones. It shows that students ‘very often’ use different mobile applications (such as SMS, email, social networks, etc.). This means that the students are accustomed to mo- bile phones and their applications. This fact is highly conducive to m-learning. Table IV reveals that more than 87% of the students are using mobile phones for Internet browsing ‘very often’ or almost ‘always’. This is of note as it shows that students are using mobile phones in the same way that they use a laptop computer and therefore they have the ability to use mobiles instead of a computer to support learning pro- cesses. The information given in Table V indicates that Saudi students are willing to accept m-learning as a formal method for future study. The majority of the students ‘strongly agree’ or ‘agree’ that they like to use mobiles phones for learning and are confident about such use. 78% of the participants believe that m-learning can provide new methods to acquire knowledge. The level of understanding of m-learning from the Sau- di students’ perspective can be deduced from the results presented in Table VI. The majority of students agreed, or strongly agreed, that mobiles can be used to (1) read lec- tures from the university website using mobiles; (2) learn- ing without a teacher; (3) listening to audio lectures; (4) reading e-books; (5) just-in-time learning; (6) knowledge/thought sharing; (7) learning and communi- cating at any time and from anywhere; and (8) an exten- sion of e-learning. The majority of the students who were surveyed are in- terested in owning a new mobile device with advanced features if this could improve their learning and perfor- mance at university. This is an important point, as m- learning requires the use of advanced mobile devices which can assist the learning process. Table VII shows that the majority (80%) of students be- lieves that m-learning will increase the opportunities for learning and can save time. It shows that students think that m-learning is easy, as it is possible to learn, meet needs and interests and gain feedback from lecturers more quickly than through traditional methods. A unique feature of m-learning is that learning can occur when the learner is not in a fixed location, as can be seen in Table 7 with rates of use of handheld devices equalling 86%: hence m-learning can be used anytime and anywhere. TABLE II. WHERE DO YOU USE YOUR MOBILE PHONE MOST OFTEN? Always Usually Sometimes Almost Never Never Home 87 (66%) 31 (24%) 12 (9.2 %) 1 (0.8 %) 0 Work 46 (35%) 38 (29%) 42 (32%) 5 (4%) 0 University 49 (37%) 38 (29%) 34 (26 %) 10 (8%) 0 Leisure 56 (43 %) 31 (23%) 36 (28%) 8 (6%) 0 TABLE III. WHERE DO YOU USE YOUR MOBILE PHONE MOST OFTEN? Very Often Sometimes Almost Never Never Call 77.1 % 22.1 % 0.8 % 0 SMS/MMS 37 % 50 % 13 % 0 Email 63 % 31 % 6 % 0 Camera 50 % 46 % 4 % 0 Entertainment 29 % 39 % 32 % 0 Podcast 38 % 38 % 14 % 0 Social Network 72 % 21 % 7 % 0 Weather 40 % 41 % 19 % 0 Reminder 49 % 35 % 16 % 0 Translate 45 % 39 % 16 % 0 Calendar 57% 36% 7% 0 TABLE IV. MOBILE PHONE USE AS AN INTERNET BROWSER Very often Always Some- times Almost never never I use my mobile phone for Inter- net browsing. 42 (32%) 70 (54%) 15 (12%) 2 (1%) 2 (1%) TABLE V. ACCEPTANCE OF M-LEARNING Statement Positive responses I like to use my own mobile phone for my own learning. 97 (74%) I am confident when using my mobile phone for learning. 90 (69%) M-learning will increase the quality of e-learning. 98 (75%) M-learning provides me with new methods to learn. 102 (78%) TABLE VI. M-LEARNING FROM THE SAUDI STUDENTS' PERSPECTIVE strongly agree agree Not sure disagree Strongly disagree Reading lectures from the universi- ty website 17 (13%) 66 (51%) 28 (21%) 17 (12%) 4 (2%) Learning without a teacher 17 (13%) 62 (47%) 41 (32%) 9 (7%) 2 (1%) Listening to audio lectures 32 (24%) 76 (58%) 20 (16%) 3 (2%) 0 Reading e-books 33 (26%) 60 (46%) 29 (22%) 8 (6%) 0 Just-in-time learning 19 (15%) 60 (46%) 45 (3%) 7 (5%) 0 Knowledge /thought sharing 36 (28%) 70 (54%) 19 (14%) 6 (4%) 0 Learning and communicating at any time and from anywhere 66 (50%) 53 (41%) 10 (8%) 2 (1%) 0 An extension of e-learning 43 (33%) 67 (51%) 17 (13%) 4 (3%) 0 iJIM ‒ Volume 9, Issue 3, 2015 35 PAPER THE READINESS OF APPLYING M-LEARNING AMONG SAUDI ARABIAN STUDENTS AT HIGHER EDUCATION TABLE VII. M-LEARNING OPPORTUNITIES Statement Positive responses M-learning will bring new opportunities for learning. 105 (80%) M-learning can save my time. 103 (79%) I find m-learning easy, as it is possible to learn what I want. 96 (73%) M-learning meets my needs and interests. 82 (63%) M-learning enables me to get feedback from lecturers more quickly than before. 78 (60%) M-learning is more flexible than traditional learning; it can be anytime and anywhere. 113 (86%) It is possible to achieve personal educational aims through m-learning. 82 (63%) TABLE VIII. APPLYING M-LEARNING ENVIRONMENT INSIDE THE CLASSROOM Very often Often Occa- sionally Seldom Never Accessing resources 50 (38%) 46 (35%) 23 (18%) 4 (3%) 8 (6%) Taking notes 26 (20%) 42 (32%) 38 (29%) 14 (11%) 11 (8%) Translating 72 (56%) 41 (32%) 11 (9%) 3 (3%) 0 Texting 26 (20%) 35 (27%) 42 (32%) 15 (11%) 13 (10%) Asking and answering questions 34 (26%) 29 (22%) 41 (31%) 11 (9%) 16 (12%) Exchanging ideas and information with instructors and stu- dents 33 (25%) 37 (28%) 35 (26%) 10 (8%) 16 (13%) Table VIII shows that the notion of applying the m- learning environment inside the classroom is welcomed by Saudi students in higher education. It shows that a majority of students will ‘very often’ or ‘often’ use their mobiles to access resources, take notes, translate, text, ask and answer questions and exchange ideas and information with instructors and other students. As mentioned previ- ously, the sample selected for this study comprises Saudi Arabian higher education students whose first language is Arabic and who are studying at UK universities. It is in- teresting that the percentage using mobile phones for translation in the classroom is 88%, which demonstrates that Saudi students are already applying m-learning in their learning activities. VII. CONCLUSION This paper has presented the findings of a pilot study exploring the possibility of integrating m-learning into Saudi Arabian higher education institutions. It has also presented m-learning and the unique opportunities it pro- vides from the perspective of Saudi students. The analysis of their responses revealed that the students are ready to use mobile phones for their studies. They believe that it is possible to achieve personal educational aims through m- learning and that using mobile phones in the classroom would help to expedite their learning. The participants pointed out that the use of mobile phones inside the classroom has positive outcomes in terms of increasing study skills and knowledge acquisi- tion. Therefore, higher education policy makers should consider the possibility of creating an m-learning envi- ronment at Saudi Arabian academic institutions. VIII. FUTURE WORK Because of cultural and religious norms there is gender segregation in the higher education system in Saudi Ara- bia. In terms of access to educational systems unequal opportunities and challenges are expected to exist between male and female students. M-learning may offer opportu- nities to tackle this problem, providing equal opportunities and bridging the gaps between Saudi male and female students. The future work for this research will focus on wom- en’s learning environment in Saudi universities. M- learning can empower Saudi female students to overcome social and cultural obstacles and to claim their rights. 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[15] Pavan, A. “A new perspective on the quest for education: The Saudi Arabian way to knowledge society.’’ Higher Education Studies, vol. 3, pp. 25-34, 2013. http://dx.doi.org/10.5539/ hes.v3n6p25 [16] Cohen, L., Manion, L. & Morrison, K. “Research methods in education.’’ 5 ed, Abingdon: Routledge, 2000. http://dx.doi.org/10.4324/9780203224342 AUTHORS Sulaiman Almutairy, Trevor Davies, and Yota Di- mitriadi are with the Institute of Education, University of Reading, United Kingdom (e-mail: s.m.s.almutairy@ pgr.reading.ac.uk, t.c.davies@reading.ac.uk, y.dimitriadi @reading.ac.uk). Submitted 28 January 2015. Published as resubmitted by the authors 18 May 2015. 36 http://www.i-jim.org iJIM – Vol. 9, No. 3, 2015 The Readiness of Applying M-Learning among Saudi Arabian Students at Higher Education