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Available	online	at:	http://journals.rsfpress.com/index.php/ijmesh	
International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH)	

ISSN	2580-0981	(online)	
Volume	1	Number	1	(2017):	24-30	

	
	
	

The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	
Enterprises	Performance	

Elsa	Nanda	Utami1,	Hendrati	Dwi	Mulyaningsih2	
1	Telkom	University,	Bandung,	Indonesia	
2	Universitas	Islam	Bandung	Indonesia	

	
	
	

Abstract	
This	reasearch	is	conducted	on	MSME	(Micro	Small	Medium	Enterprises)	that	are	participated	in	the	
MSME	 Syari’ah	 Mentoring	 Program	 by	 Academition	 and	 Practitioners	 (PUSPA)	 organized	 by	 Bank	
Indonesia	 in	 Bandung.	 MSME	 who	 participated	 in	 PUSPA	 program	 2016	 is	 MSME	 that	 included	 in	
necessity	entrepreneur	where	MSME	operated	just	to	fullfil	the	life	necessities.	This	program	aims	to	
improve	the	competence	of	entrepreneurship	owned	by	MSME	in	term	of	knowledge,	attitudes,	and	
skills.	Increased	in	the	entrepreneurial	comptence	will	have	an	impact	on	MSME	perfomance	both	on	
financial	 term	 by	 the	 increase	 in	 income	 and	 non-financial	 term	 namely	 by	 the	 increased	 of	 the	
knowledge	 and	 skills	 like	 simple	 accounting,	 managing	 the	 production	 process,	 how	 to	 market	 the	
product,	and	know	the	procedures	for	obtaining	the	venture	capital.	The	purpose	of	this	reasearch	was	to	
investigate	 the	 influence	 of	 the	 entrepreneurial	 competence	 on	 the	 MSME	 performance	 in	 PUSPA	
program	2016.	Researcher	used	quantitative	research	method.	This	research	use	sampling	technique	on	
non-probability	sampling	that	is	saturated	sampling	because	the	members	of	population	less	than	30	
people	and	the	entire	population	is	a	sample.	Total	sample	in	this	research	is	20	respondents.	Data	
collecting	in	this	research	is	done	by	distributing	questionarries	to	all	respondents	that	is	MSME	that	
pariticaped	 in	 PUSPA	 program	 2016.	 Data	 were	 analyzed	 using	 simple	 regression	 analysis	 and	
descriptive-causal	analysis.	The	result	showed	that	entrepreneurial	competenec	affect	the	performance	
of	MSME	that	participated	in	PUSPA	Program	2016.	Based	on	the	calculation,	coefficent	of	determination	
(R2)	can	be	seen	the	influence	of	entrepreneurial	compentence	variable	(X)	on	the	performance	(Y)	is	
61.7%.	While	 the	remaining	38.3	is	 influenced	by	other	 factors	such	as	mentoring,	motivation,	and	
human	resources.	

	
Keywords:	Entrepreneurship;	Entrepreneurship	Competence;	Performance	

	
	

 
This is an open access article under the CC–BY-NC license.	

INTRODUCTION	

Micro,	small,	and	medium	enterprises	(SMEs)	now	have	an	important	role	in	driving	the	growth	of	
the	Indonesian	economy.	With	the	SME	sector,	unemployment	as	a	result	of	the	labor	force	which	is	not	
absorbed	in	the	world	of	work	is	reduced.	

The	majority	of	SMEs	that	are	in	Indonesia	is	the	type	of	necessity	entrepreneurs	means	someone	
who	 become	entrepreneurs	 out	 of	necessity	 to	make	ends	meet	 (Ir.	Ciputra).	 The	MSMEs	are	also	
included	in	the	Grass-root	(grassroots)	or	the	lower	class	that	has	many	limitations	in	terms	of	material	
and	non	material	that	needs	to	be	assisted	in	starting	new	businesses.	

SMEs	in	Indonesia	requires	hard	work	to	pour	the	creativity	of	its	products	in	order	to	compete	in	
the	business	world.	However,	if	the	condition	of	the	field,	many	of	them	able	to	compete	and	do	not	
thrive	or	even	folded.	Based	on	the	interview	(September,	2016)	with	some	SMEs	that	the	difficulties	
faced	by	SMEs	 is	 the	 income	of	SMEs	erratic	or	volatile	and	 tend	 to	be	no	 improvement,	 it	 is	also	
influenced	by	the	habits	of	SMEs	which	can	not	separate	personal	finances	and	business	finances	so	that	
	
	
	

DOI:	https://doi.org/10.31098/ijmesh.v1i1.7	 Research	Synergy	Foundation	





International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH),	1	(1),	24-30	
The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	Enterprises	Performance	

Elsa	Nanda	Utami,	Hendrati	Dwi	Mulyaningsih	

© 2017 International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) │ 25 
ISSN 2580-0981 (online) 
ISSN 2580-0981 (online) 

	

	

	
the	business	carried	not	developed	due	to	lack	of	investment	by	revenues.	SMEs	often	lack	the	capital	for	
the	gains	of	penjualann	used	to	meet	the	needs	of	day	-	day.	SMEs	also	did	not	record	or	bookkeeping	
business	so	difficult	to	see	the	turnover	and	profit	earned.	In	addition,	SMEs	have	not	fully	consistent	
with	the	business,	they	do	not	sell	regularly	and	business	management	is	still	very	modest.	Parameters		
or	the	success	of	SMEs	can	be	seen	from	different	points	of	view	as	intended	by	Meredith	and	Siropolis	in	
Mulyaningsih	et	al	(2008),	which	measure	business	performance	can	be	seen	from	the	perspective	of	
quantitative	and	qualitative.	

Based	on	the	background	described	above,	the	formulation	of	the	problem	in	this	research	are:	
1. How	kompentesi	entrepreneurship	in	SMEs	PUSPA	program	2016?	
2. How	is	the	performance	of	SMEs	in	PUSPA	program	in	2016?	
3. How	does	the	entrepreneurial	competence	on	the	performance	of	SMEs	reviewed	PUSPA	program	

in	2016?	
	

This	study	aims	to	identify	and	analyze:	
1. Knowing	the	competence	of	entrepreneurship	in	SMEs	PUSPA	program	2016	
2. Know	the	performance	of	SMEs	in	the	program	in	2016	PUSPA	
3. Determine	the	influence	of	entrepreneurial	competence	on	the	performance	of	SMEs	the	program	

PUSPA	2016	
	
LITERATURE	REVIEW	
	
Basic	Characteristic	

According	to	Suryana	(2006:	18)	entrepreneurship	is	a	dynamic	process	to	create	added	value	for	
goods	and	services	or	the	ability	to	create	something	new	and	different	by	entrepreneurs	who	have	the	
courage	to	bear	the	risk,	devote	time	and	effort	as	well	as	provide	a	variety	of	goods	and	services	which	
then	produces	money	and	the	satisfaction	and	personal	freedom.	

Entrepreneurship	can	also	be	interpreted	as	a	mental	attitude	and	the	nature	of	the	soul	is	always	
actively	seeking	to	improve	their	work	in	the	sense	of	improving	earnings.	
	
Entrepreneurship	Characteristic	

Buchari	Alma	concluded	that	an	entrepreneur	 is	an	entrepreneur	who	 in	addition	 is	able	 	 to	
engage	in	general	and	trade	in	particular	economics	of	appropriate	(appropriate	and	useful,	effective	and	
efficient)	also	independent	spiritual	and	physical	character	and	virtuous.	The	ideal	of	an	entrepreneur	is		
a	person	who	thinks	in	a	state	of	emergency,	however,	still	be	able	to	help	him	get	out	of	the	difficulties	it	
faces,	including	overcoming	poverty	without	help	from	the	government	or	social	agencies.	And	in	normal	
circumstances	 (not	emergency)	 	 an	entrepreneur	 	 is	able	 to	make	 himself	 forward,	 rich,	 successful	
spiritual	and	physical.	

According	 Endi	 Sarwoko,	 Surachman,	 Armanu,	 and	 Djumilah	 (2013)	 entrepreneurial	
characteristics	 have	a	 significant	 influence	 on	business	performance.	entrepreneurial	 competence	 as	
mediation	in	the	relationship	between	entrepreneurial	characteristics	and	performance	of	the	business.	
This	means	a	more	robust	entrepreneurial	characteristics	will	lead	to	increased	competency	owners	of	
SMEs,	which	will	ultimately	affect	the	performance	of	the	business.	



International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH),	1	(1),	24-30	
The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	Enterprises	Performance	

Elsa	Nanda	Utami,	Hendrati	Dwi	Mulyaningsih	

26 │ © 2017 International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) 
ISSN 2580-0981 (online) 
ISSN 2580-0981 (online) 

	

	

	
	
	
Entrepreneurship	Competence	

In	terms	of	the	concept	has	been	proposed	by	some	experts	about	the	ability	or	competence	of	a	
concept	which	is	the	determining	factor	for	a	person	to	produce	a	very	good	performance.	

Resulting	 ability	 of	 knowledge	 (responsive	 to	 the	 information,	 techniques	 and	 facts),	 skills	 /	
expertise	(skills	on	an	important	task	to	accomplish	its	behavior	is	more	complex)	and	talent	(potential	
abilities	undeveloped	or	fully	implemented)	

Hostager,	Neil,	and	Lorentz	(1998:	13)	argues	that	Ability	Refers	to	the	full	range	of	capabilities	
and	resources	available	within	the	corporation	 for	use	in	accomplishing	any	of	 the	various	tasks	of	
intrapreneurship	/	entrepreneurship.	

Furthermore	it	is	said	that	the	ability	of	individuals	consist	of:	
1. Knowledge	
2. Skills	
3. Kreativity	
4. experience	

According	to	Peggy	A.	Lambing	&	Charles	R	Kuehl	(1999)	every	successful	entrepreneur	has	four	
basic	elements,	namely:	
1. The	ability	(to	do	with	IQ	and	skill)	
2. Courage	(to	do	with	EQ	and	Mental)	
3. Persistence	(Relationship	with	self-motivation)	
4. Creativity	(Relation	to	Experience).	

By	combining	Hostager	opinion,	Neil,	and	Lorentz	(1998:	13),	Peggy	A.	Lambing	&	Charles		R.	
Kuehl	(1999)	and	by	Donald	F.	Kuratko	(2004:	116),	the	measurement	of	entrepreneurial	capabilities	as	
follows:	
1. Knowledge	(Knowledge)	
2. Attitude	(Attitude)	
3. Skills	(skill)	
	

(Song,	2008,	p.92)	
	

The	second	mode,	externalization	(E),	converts	collective	tacit	knowledge	into	sharable	explicit	
concepts.	 Comparedwith	 	 socialization,	 	 where	 knowledge	 	 has	 not	 yet	 been	 justified	 	 for	 sharing	
explicitlywith	others	and	interactions	tend	to	be	loosely	defined,	externalization	tends	to	take	place	



International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH),	1	(1),	24-30	
The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	Enterprises	Performance	

Elsa	Nanda	Utami,	Hendrati	Dwi	Mulyaningsih	

© 2017 International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) │ 27 
ISSN 2580-0981 (online) 
ISSN 2580-0981 (online) 

	

	

	
through	 formal	 team	 meetings	 and	 collaborative	 work	 assignments	 to	 create	 and	 codify	 applicable	
concepts	 (Nonaka	 et	al.,	 2000).	Leaders	are	 in	 the	prime	position	 to	provide	 visions	 for	anchoring	
knowledge	creation	directions	and	arrange	work	assignments	to	mobilize	this	phase.	Here,	language	and	
symbols	(e.g.	metaphors,	figures,	diagrams,	and	analogies)	play	a	critical	role	in	converting	collaborating	
individuals’	 inductive	and	deductive	thinking	 to	new	and	mutually	understandable	perspectives	and	
insights	(Nonaka,	1994;	Nonaka	et	al.,	2000).When	tacit	knowledge	is	made	explicit	through	member	
interactions,	“knowledge	is	crystallized,	thus	allowing	it	to	be	shared	by	others,	and	it	becomes	the	basis	
of	new	knowledge”	(Nonaka	et	al.,	2000,	p.	9).	

The	 third	phase	of	 combination	 (C),	 is	necessary	 to	convert	 team-level	explicit	 concepts	 into	
organization-wide	knowledge	assets	to	be	leveraged.	This	process	connects	and	combines	distributed	
explicit	experiences	to	create	a	systematic	knowledge	system,	and	middle	managers	and		cyberspaces	
(e.g.	information	and	virtual	technology	systems)	play	key	roles	in	this	process	(Nonaka	and	Takeuchi,	
1995;	Nonaka	et	al.,	2000).	Middle-level	managers	constantly	link	and	evaluate	vision,	strategies,	and	
business	performances	to	systemize	working	concepts	(Nonaka	andTakeuchi,	1995).	At	the	sametime,	
technologies	facilitate	the	process	of	gathering,	organizing,	editing,	categorizing,	and	incorporating	newly	
converted	 explicit	 knowledge	 into	 existing	 organizational	 knowledge	 by	 creating	 and	 disseminating	
documents,	routines,	and	work	rules	to	be	applied	across	the	organization	(Nonaka	and	Konno,	1998).	

Through	the	last	phase	of	internalization,	I,	new	and	constantly	evolving	organizational	explicit	
knowledge	is	converted	into	individuals’	tacit	knowledge,	which	is	also	constantly	growing	and	changing.	
Individuals’	 experimentations	 with	new	organizational	knowledge	and	reflections	 critically	affect	 the	
course	of	internalization.	Additionally,	to	promote	effective	internalization,	verbalized	and	diagrammed	
knowledge	needs	to	be	transferred	into	documents,manuals,	or	oral	stories	in	order	to	help	individuals	
indirectly	experience	what	others	do	(Nonaka	and	Takeuchi,	1995).	This	tacit	knowledge	accumulated	at	
the	individual	level	can	then	trigger	a	new	spiral	of	knowledge	creation	when	it	is	shared	again	with	
other	members	through	socialization	(Nonaka	et	al.,	2000).	All	together,	the	complete	cycle	across	four	
modes	is	the	transcendental	process	in	which	individual	knowledge	becomes	group-	and	organizational-	
level	knowledge,	then	back	to	the	individual	level.	

For	instance,	socialization	within	work	units	or	externalization	of	ideas	in	cross-functional	teams	
shapes	individual	knowledge	into	group-level	knowledge.	Then	this	knowledge	is	further	promoted	and	
distributed	 to	 the	organizational-level	 	 through	 	managers	 	 and	 information	 	 systems	 through	 	 the	
combination	 phase.	 In	his	discussion	of	organizational	 	 learning	and	knowledge		management	(KM),	
Spender	(2008)	pointed	out	that	both	topics,	although	seemingly	different	at	the	surface	level	to	focus	on	
the	process	of	 learning	and	 the	outcome	of	 learning,	 respectively,	 share	 the	common	 foundation	of	
leveraging	human	interactions	for	goal-driven	activities	with	the	research		body	of	KM	laying	emphasis	
on	identifying,	storing,	and	optimizing	knowledge	assets,	and	delivering	the	result	to	needed	locations.	
Behaviors	proposed	as	essential	for	organizational	knowledge	creation	and	conversion	are	distinct;	thus,	
the	four	modes	of	the	SECI	theory	should	be	tested	for	nomological	relationships	(Benson	and	Hagtvet,	
1996).	

Appreciative	Inquiry	

Appreciative	 Inquiry	 is	 a	 product	 	 of	 the	 positive	 	 psychology	 	 and	 organizational	 	 change		
movements	developed	in	the	1980s	by	David	Cooperrider	and	his	colleagues	at	Case	Western	Reserve	
University	(Cooperrider	&	Sekerka,	2003).	Whitney	and	Trosten-Bloom	(2003)	describe	AI	as	“a	form	of	



International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH),	1	(1),	24-30	
The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	Enterprises	Performance	

Elsa	Nanda	Utami,	Hendrati	Dwi	Mulyaningsih	

28 │ © 2017 International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) 
ISSN 2580-0981 (online) 
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personal	and	organizational	change	based	on	questions	and	dialogues	about	strengths,	successes,	values,	
hopes,	and	dreams.”	The	technique	focuses	on	positive	energy	rather	than	negative	energy.	

The	appreciative	inquiru	process	reflect	a	set	of	principles	drawan	from	current	theory	and	
research	in	the	human	and	social	sciences:	
1. The	 constructionist	 principle,	 which	 depicts	 orgazniazations	 as	 being	 invented	 and	 maintained	

through	social	interaction.	
2. The	principle	of	simultaineity,	which	helps	organizations	understand	that	inquiry	and	change	are	

simultaneous.	Once	an	inquiry	is	amde	and	qa	question	is	asked,	the	change	process	begins.	
3. The	poetic	principle,	which	describes	how	organizations	as	compilation	of	their	past,	presesnt	and	

future	knowlegde,	subject	to	a	variety	of	interpretations.	
4. The	positive	principle,	which	describes	how	organziations	change	more	easily	in	an	enviroment	

thats	supports	and	encourages	innnovation.	
5. The	anticipatory	principle,	which	states	that	an	organziation’s	potential	can	be	anticipaed	through	

analysis	of	the	stories	told	about	it	by	its	stakeholders.	This	anticipation	guides	the	organization	into	
the	future.	

	
The	AI	process	 initiates	 and	 fosters	a	 conversation	 	within	 	an	organization	 	which	prompts	

participants	to	tell	the	narratives	that	define	the	organization	and	the	individuals	who	comprise	it.	The	
conversation	then	reframes	these	narratives	in	a	way	that	fosters	transformation.	This	is	achieved	by	
following	a	 four-phase	 model	known	as	the	4-D	Cycle:	discovery,	 	dream,	 	design,	and	destiny.	 	The	
“discovery”	phase	aims	to	identify	the	“best	of	what	is”	by	soliciting	and	capturing	stories	about	positive	
knowledge	of	the	current	situation.	Stories	are	central	to	the	AI	process;	they	serve	to	create	and	foster	
images	of	success.	The	“dream”	phase	focuses	on	“what	might	be.”	In	contrast	to	the	type	of	critical	
reflection	 that	 is	practiced	 in	 traditional	 	 transformative	 learning,	 	 this	approach	 	uses	a	process	of	
appreciative	reflection	which	emphasizes	the	positive	knowledge	of	the	current	condition.		This	avoids	
the	 dissonance	 that	 is	 inherent	 	 in	 the	 critical	 approach.	 	 During	 the	 “design”	 phase,	 “provocative	
propositions”	or	design	statements	are	articulated.	The	stories	generated	in	the	discovery,	dream,	and	
design	phases	stimulate	 the	 collective	 imagination	 to	envision	 a	 desired	 future.	 	 The	 fourth	 phase,	
“destiny,”	defines	“what	will	be”;	it	yields	action	plans	to	achieve	the	design	statements.	
	
METHODOLOGY	

The	paper	is	conceptual	paper	using	literature	review	as	methodology.	

	
RESULT	AND	DISCUSSION	

The	model	 focuses	on	the	Socialization	(tacit-tacit	 transfer	knowledge)	 in	SECI	model	 through	
Appreciative	inquiry	in	order	to	improve	level	of	trust,	creates	positive	dialogue	and	positive	emotions	in	
interaction.	

Socialization	 is	 the	originating	 shared	space	 that	 converts	 individuals’	 tacit	knowledge	gained	
through	 formal	or	informal	observation,		 imitation,	 	and	work-based		experiences	 	to	collective	 	tacit	
knowledge,	emerging	as	shared	mental	models	of	work	norms	and	culture	(Nonaka	and	Takeuchi,	1995).	
This	initial	knowledge	creation	supports	that	the	primary	root	of	organizational	knowledge	is	always	
individual	 employees	 (Tsoukas,	 1996).	 Effective	 socialization	 requires	 promotion	 	 of	 	 diversity,	
continuous	interactions,	supportive	collaborations,	and	boundary-crossing	interactions	among	



International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH),	1	(1),	24-30	
The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	Enterprises	Performance	

Elsa	Nanda	Utami,	Hendrati	Dwi	Mulyaningsih	

© 2017 International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) │ 29 
ISSN 2580-0981 (online) 
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employees,	 even	 with	 customers,	 suppliers,	 and	 competitors	 (von	 Krogh	 et	 al.,	 2000,	 2001).	
Encouragement	of	creative	dialogues	and	mutual	trust,	particularly	on	the	part	of	organizational	leaders	
is	very	important	for	effective	sharing	(Nonaka	and	Takeuchi,	1995).	To	becoming	a	positive	and	creative	
dialogue	and	mutual	trust	between	employess,	they	need	to	build	positive	and	appreciative	each	other	in	
interaction	through	systematic	steps	to	find	out	the	positive	emotion	and	optimalize	socialization	phase.	

The	Appreciative	inquiry	is	a	steps	of	how	dialogues	become	more	positive	and	appreciative	n	
order	to	optimalize	the	tacit-tacit	transfer	knowledge	through	steps	as	stated	below:	

1. Discovery 
First	steps,	 invite	dialogue	partner	to	describes	a	moment	or	experience	or	knowledge	which	

make	them	proud	of	their	self.	This	moment	proposed	to	improve	the	positive	feeling	between	dialogue	
partner.	 Everybody	 should	 listen	 the	 stores	 carefully.	 Find	 out	 the	 secret	 things	 from	 the	
moment/experience/knowldge	that	they	get.	What	the	important	things	that	make	them	so	proud	of	the	
knowledge	or	experiences.	Find	the	other	moment/experience/	knowledge	that	make		them	so	proud	
and	finds	out	he	pattern	how	they	get	them.	From	the	pattern,	find	out	the	strenght	of	the	self	to	get	the	
experience	or	the	knowlegde.	This	is	a	session	to	find	put	the	best	of	the	self	from	each	dialogue	partner.	
2. Dream	

Find	out	the	possibility	and	the	benefit	of	their	knowledge	for	their	self,	group	or	organization.	
Reinforced	it	until	dialogue	partner	can	describe	how	useful	the	knowledge	of	their	self	to	organization.	
3. Design	

The	focus	on	this	steps	are	how	te	dialogue	partner	can	invite	to	the	partner	to	describing	the	
experience/Knowledge	steps	by	step	and	detail.	This	steps	can	used	5	W	&	1	H	process	(What,	Where,	
When,	Who,	Why	and	How)	
4. Destiny	

Find	out	the	systematic	knowledge	that	has	been	described	before	and	support	to	not	to	stop	to	
get	more	and	more	knowledge	in	different	context.	
	
ACKNOWLEDGEMENT	

The	 author	 would	 acknowledge	 Mr	 Jan	 Tjakraatmaja	 and	 team	 which	 conduct	 the	 major	 of	
Knowldge	Management		and	Learning		Organization		in	School	of	Business		and	Mangement		Institut	
Teknologi	Bandung.	
	
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Cooperrider,	D.	and	Srivastva.,	S.	(1987).	Appreciative	Inquiry	in	organization	life.	In	Pasmore,	W.	

And	R.	Woodman.	(Eds.)	Appreciative	Inquiry:	Rethinking	Human	Organization	Towards	a	
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International	Journal	of	Management,	Entrepreneurship,	Social	Science	and	Humanities	(IJMESH),	1	(1),	24-30	
The	Impact	of	Competency	Entrepreneurship	on	Micro,	Small,	Medium	Enterprises	Performance	

Elsa	Nanda	Utami,	Hendrati	Dwi	Mulyaningsih	

30 │ © 2017 International Journal of Management, Entrepreneurship, Social Science and Humanities (IJMESH) 
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ISSN 2580-0981 (online) 

	

	

	
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