445-1097-1-ED (Nadatuljannah Alza) (2)


International Journal of Research in Counseling and Education  
Volume 05  Number 01  2021 

ISSN: Print 1412-9760 – Online 2541-5948 
DOI: https://doi.org/10.24036/00445za0002 

 
Received October 26th, 2021; Revised November 26th, 2021; Accepted December 7th, 2021 

 

   79  

http://ppsfip.ppj.unp.ac.id 
IJRiCE 

 
The Relationship Between Social Support and Psychological 
Well-Being of College Students during COVID-19 Pandemic 
 
Nadatuljannah Alza1, Rani Armalita1*, Dwi Puspasari1 
1Universitas Andalas, Indonesia 
*Corresponding author, e-mail: raniarmalita@med.unand.ac.id  
 

Abstract 
One of those affected by the COVID-19 pandemic is college students. It made the learning process 
that was previously carried out face-to-face became online. This condition affects the psychological 
well-being of college students. One of the factors that influence psychological well-being is social 
support. The goal of this research is to investigate the relationship between social support and the 
psychological well-being of college students during the COVID-19 pandemic. The method used in 
this research was a quantitative method with a correlational design. A total of 351 college students 
who attend lectures during the COVID-19 pandemic and studied in the city of Padang, West Sumatra, 
Indonesia became a subject of this research. Measurement was carried out by adapting the scale and 
each scale has a reliability of .795 and .894. The results showed that social support was significantly 
related to the psychological well-being of college students during the COVID-19 pandemic which 
could be seen from the significance value of .00 (p<.05). The Pearson correlation value in the 
research was .668, this indicates that the relationship between social support and the psychological 
well-being of college students during the COVID-19 pandemic is in a strong category. 
 
Keywords: Social Support, Psychological Well-Being, College student, COVID-19 Pandemic 

 
How to Cite: Alza, N., Armalita, R., & Puspasari, D. (2021). The Relationship Between Social Support 
and Psychological Well-being of College Students during COVID-19 Pandemic. International Journal 
of Research in Counseling and Education, VV (N): pp. 79-84, DOI: https://doi.org/10.240-
36/00445za0002 

 
This is an open access article distributed under the Creative Commons 4.0 Attribution License, which permits unrestricted use, distribution, and 
reproduction in any medium, provided the original work is properly cited. ©2021 by Author. 

 
Introduction  

The Coronavirus Disease 2019 (COVID-19) epidemic first broke out in China in December 2019 and has 
spread almost all over the world (Cao, Fang, Hou, Han, Xu, Dong, & Zheng., 2020). With this spread, COVID-19 
was declared a global pandemic by the World Health Organization (WHO) on March 11, 2020 (Tee, Tee, 
Anlacan, Aligam, Reyes, Kuruchittham, & Ho., 2020). The continued spread has prompted the government to 
issue Government Regulation Number 21 of 2020 concerning Large-Scale Social Restrictions (PSBB) in the 
Context of Accelerating Handling of Corona Virus Disease 2019 (COVID-19). Then, the Minister of Education 
and Culture of the Republic of Indonesia also issued Circular Letter Number 4 of 2020 concerning the 
Implementation of Education Policies in the Emergency Period for the Spread of COVID-19. In addition to 
regulations and circulars, there is also an appeal from the government for social distancing and physical 
distancing in order to prevent the spread of COVID-19 (Kompas.TV, 2020).  

One of those affected by the regulations, circulars, and appeals are college students, where the learning 
process that is usually done face-to-face has turned online during the COVID-19 pandemic. This condition 
affects psychological well-being which then has an impact on the mental health of college students. Several 
studies have shown that the COVID-19 pandemic poses mental health problems for college students (Jiang, 
2020; Li, Zhao, Ma, McReynolds, Lin, Chen, Wang, Wang, Zhang, Zhang, Fan, Liu., 2021; Savage, James, 
Magistro, Donaldson, Healy, Nevill, & Hennis., 2020). According to Zubayer, Rahman, Islam, Babu, Rahman, 
Bhuiyan, Khan, Chowdhurry, Hossain, & Habib (2020) this is due to the continued spread of the virus and the 
enactment of restrictive regulations related to the pandemic. Based on the YoungMinds (2020) survey, 83% of 
respondents think that their existing condition has become worse due to the suspension of educational 
activities along with the loss of routine and social relationships. The results of the research by Meo, 



 
International Journal of Research in Counseling and Education, Vol 5 No 1 2021             80 
 

(The Relationship Between Social Support and Psychological Well-Being of College Students…) 

Abukhalaf, Alomar, Sattar, & Klonoff (2020) show that college students feel emotionally separated from their 
family and friends and there is a decrease in their overall work performance and study period.  

According to Ryff (1989) psychological well-being is a term used to describe individual psychological 
health based on the fulfillment of positive psychological functioning criteria. Good psychological well-being is 
characterized by the fulfillment of all existing dimensions. Someone who has high psychological well-being 
will feel comfortable, capable, happy, well supported, satisfied with life and can carry out his function as a 
positive human being (Noviasari & Dariyo, 2016; Winefield, Gill, Taylor, & Pilkington., 2012). 

One of the factors that influence psychological well-being is social support (Liwarti, 2013). Social support 
according to Cutrona & Russell (1987) is a process of emotional maintenance, building self-esteem, providing 
feedback, and real assistance to individuals who are experiencing problems or pressures in life. The results of 
research conducted by Fransisca (2018); Kurniawan & Eva (2020); Rachmadhani (2020), found that there was 
a positive relationship between social support and psychological well-being in overseas college students. 
When the social support obtained is higher, the psychological well-being of overseas college students is also 
higher. Vice versa, when the social support obtained is getting lower, the psychological well-being of overseas 
college students will also be lower.  

During the COVID-19 pandemic, social support is needed. This is because COVID-19 has a high prevalence 
of symptoms of depression and anxiety. The results of the research by Qi, Zhou, Guo, Zhang, Min, Li, & Chen 
(2020) found that low and moderate social support was associated with a high prevalence of symptoms of 
depression and anxiety. Then the results of Ye, Yang, Zeng, Wang, Shen, Li, & Lin (2020) research found that 
social support can be one of the factors that reduce the risk of experiencing stress related to COVID-19. Wang, 
Cai, Qian, & Peng (2014) also found that the presence of good social support can provide problem solving 
strategies to individuals and reduce the harmful effects of stressful experiences. So that the existence of social 
support will help individuals to reduce the prevalence of depression and anxiety. 

Based on the explanation above, it was found that the provision of social support was related to the 
psychological well-being of college students. However, so far, researchers have not seen any research that 
discusses the relationship between social support and psychological well-being of college students during the 
COVID-19 pandemic. So that researchers are interested in conducting research on the relationship between 
social support and psychological well-being of college students during the COVID-19 pandemic. The 
hypothesis of this research is that there is a significant relationship between social support and psychological 
well-being of college students during the COVID-19 pandemic. 

Method 

The population in this research were college students who took online lectures during the COVID-19 
pandemic. 351 college students who took online lectures during the COVID-19 pandemic and studied in the 
city of Padang, West Sumatra, Indonesia became a subject of this research. From 351 subjects in this research, 
118 college students (33.6%) came from Universitas Andalas, 116 college students (33.0%) came from 
Universitas Bung Hatta, 63 college students (17.9%) came from Universitas Negeri Padang, 39 college students 
(11.1%) came from STKIP PGRI Sumatera Barat, 13 college students (3.7%) came from UIN Imam Bonjol, 1 
college student (0.3%) came from Universitas Eka Sakti and 1 college student (0.3%) from Universitas Perintis 
Indonesia. The sampling technique used in this research is purposive sampling. In this research, psychological 
well-being is measured by adapting the Scale of Psychological Well-Being Scale (SPWB) by Ryff which has 
been modified by Vinandityo (2012). The reliability of this measuring instrument is .795. To measure social 
support, the researcher adapted the Social Provisions Scale by Cutrona & Russell (1987). The reliability of this 
measuring instrument is .894. The method used in this research is a quantitative method with a correlational 
design. The analysis used in this research is product moment correlation analysis. 

Results 

The results of the descriptive analysis of student social support during the COVID-19 pandemic are: 

Table 1: Results of Descriptive Analysis of Social Support 

Categorization Range Value Total Percentage 
High 
Low 

X≥57.5 
X<57.5 

306 
45 

87,2% 
12,8% 

Total  351 100% 
 



 Nadatuljannah Alza, Rani Armalita, Dwi Puspasari       81   
 

 

International Journal of Research in Counseling and Education, Open Access Journal: http://ppsfip.ppj.unp.ac.id 

Based on the results of the descriptive analysis of social support above, it was found that in this research 
306 college students (87.2%) had high social support. This can be interpreted that the college students during 
the COVID-19 pandemic have received support such as attention, information, feedback, and real assistance 
from their social environment. Then as many as 45 college students (12.8%) had low social support, meaning 
that during the COVID-19 pandemic they did not get support such as attention, information, feedback and 
real assistance from their social environment.   

Furthermore, the results of the descriptive analysis of the psychological well-being of college students 
during the COVID-19 pandemic are: 

Table 2. Results of Psychological Well-Being Descriptive Analysis 

Categorization Range Value Total Percentage 
High 
Low 

X≥56 
X<56 

337 
14 

96% 
4% 

Total  351 100% 
 

Based on the results of descriptive analysis of psychological well-being variables, it was found that in this 
research 337 college students (96%) had high psychological well-being. This can be interpreted that the 
college student during the COVID-19 pandemic can live a good life. This is characterized by their having a 
purpose in life, autonomy, being able to develop their potential, being able to master the environment, having 
positive relationships with others, and having positive self-acceptance. Then as many as 14 respondents (4%) 
have low psychological well-being. This means that during the COVID-19 pandemic, these college students 
cannot live a good life. This is characterized by they have no purpose in life, do not have self-autonomy, 
cannot develop their potential, are unable to master the environment, do not have positive relationships with 
others, and do not have positive self-acceptance.  

 

Table 3. Mean score of social support dimension 

Dimension Mean 
Reassurance of worth 
Social Integration 
Opportunity of nurturance 
Reliable alliance 
Guidance 
Attachment 

3.00 
3.02 
3.08 
3.08 
3.14 
3.15 

 

In this research, the reassurance of worth dimension is the dimension with the lowest mean among other 
dimensions. It means that they have received support from their social environment but they still need 
recognition of the competencies, skills, and values possessed by their social environment. Then, the 
attachment dimension is the dimension with the highest mean value among other dimensions. It means they 
have received support from the social environment, especially getting emotional closeness with their social 
environment so that they have a sense of security. 

Table 4. Mean score of psychological well-being dimension 

Dimension Mean 

Positive relationship with others 
Environment mastery 
Self-acceptance 
Autonomy 
Personal growth 
Purpose in life 

4.08 
4.13 
4.24 
4.67 
5.23 
5.37 

 

In this research, the dimension of positive relationships with other people is the dimension with the 
lowest average among the other dimensions. It means they have s few close and trusting relationships with 
others; finds it difficult to be warm, open, concerned about others; isolated and frustrated in interpersonal 
relationships; not willing to make compromises to sustain important ties with others. Then, the dimension of 
purpose in life is the dimension with the highest mean among other dimensions. It means they have goals in 



 
International Journal of Research in Counseling and Education, Vol 5 No 1 2021             82 
 

(The Relationship Between Social Support and Psychological Well-Being of College Students…) 

life and a sense of directedness; feels there is meaning to present and past life; holds beliefs that give life 
purpose; has aims and objectives for living. 

Based on the mean score of the two variables above, the researcher found that dimension positive 
relationship with others is the lowest meanwhile dimension attachment is the highest score. It means even 
though they have few closes and trusting relationships with others, but they are emotionally close and feel 
safe with their relationship. As we all know, the COVID-19 pandemic has hit our lives so hard. We find some 
difficulties during the COVID-19 pandemic. So, with the attachment they get from the social environment it 
helps them survive during the COVID-19 pandemic. 

The results of the correlation test between the two variables can be seen in the following table: 

Table 5. Correlation Test Results 

Variabel Sig Pearson Correlation Explanation 

Psychological Well-Being – Social Support .000 .668 Significant 

 

Discussion 

Based on the table 1 above, it can be seen that the significance value of the relationship between 
psychological well-being and social support is less than .05 (p<.05). Its means, there is a relationship between 
psychological well-being and social support. The correlation between the two variables is a positive 
correlation, which means that the higher the social support, the higher the psychological well-being of college 
students.  

The results of this research are in line with the results of research conducted by Fransisca (2018); 
Kurniawan & Eva (2020); Rachmadhani (2020), who found that there was a positive relationship between 
social support and psychological well-being in overseas college students. When the social support obtained is 
higher, the psychological well-being of overseas college students will also be higher. Vice versa, when the 
social support obtained is getting lower, the psychological well-being of overseas college students will also be 
low. This result is also in line with the results of research conducted by Fitria (2019) on working college 
students, namely the higher the social support, the higher the psychological well-being of working college 
students and the lower the social support, the lower the psychological well-being of college students who 
work.  

During the COVID-19 pandemic, social support is needed. Social support can come from many sources, 
including spouse or lover, family, friends, or community organizations. This is because COVID-19 has a high 
prevalence of symptoms of depression and anxiety. Ye, et al (2020) found that social support can be one of the 
factors that reduce the risk of experiencing stress related to COVID-19. According to Wang, et al (2014) good 
social support can provide problem solving strategies to individuals and reduce the harmful effects of 
stressful experiences. This is also in line with Thoits (2011) with social support helping individuals see 
situations in a different way, suggesting ways to solve problems, and encouraging individuals to vent their 
feelings. 

When individuals get social support in the form of assistance in seeing situations in a different way, 
getting advice in solving problems, and being able to express their feelings, it will affect the psychological 
well-being of the individual. This is indicated by them feeling comfortable and feeling well supported. This is 
in line with Santoso's opinion (2020) with support it will help reduce stress and depression which then has an 
impact on psychological well-being because they feel comfortable and safe. This condition will affect their 
survival. As stated by Eva, Shanti, Hidayah, & Basri (2020) that psychological well-being can be a predictor for 
individuals in various aspects such as personal-social, academic, and career. 

Last, based on the results of the research the researcher proposes several suggestions that can be used, 
namely for further researchers who are interested in similar research themes, they can conduct research with 
different research designs, such as causality correlation designs. In order to be able to see how much influence 
social support has on the psychological well-being of college students during the COVID-19 pandemic. Then, 
for future researchers who are interested in similar research themes, they can focus their research on one 
source of social support, such as only parents or peers. In order to be more specifically seen how the 
relationship between the two variables. 

 



 Nadatuljannah Alza, Rani Armalita, Dwi Puspasari       83   
 

 

International Journal of Research in Counseling and Education, Open Access Journal: http://ppsfip.ppj.unp.ac.id 

Conclusion 

Based on the results of the research and hypothesis testing that have been carried out, the conclusion is 
that there is a significant relationship between social support and the psychological well-being of college 
students during the pandemic COVID-19. Thus, the higher the social support received by college students, the 
higher the psychological well-being of college students during the COVID-19 pandemic. On the other hand, 
the lower the social support received by college students, the lower the psychological well-being of college 
students during the COVID-19 pandemic. In this research, it was found that most of the subjects in this study 
have high psychological well-being and social support. 

 

References 

Cao, W., Fang, Z., Hou, G., Han, M., Xu, X., Dong, J., & Zheng, J. (2020). The Psychological Impact of The COVID-
19 Epidemic on College Students in China. Psychiatry Research, 287(March), 112934. 
https://doi.org/10.1016/j.psychres.2020.112934 

Cutrona, C. E., & Russell, D. W. (1987). The provisions of social relationships and adaptation to stress. 
Advances in Personal Relationship, 1(January), 37–67. 

Eva, N., Shanti, P., Hidayah, N., & Bisri, M. (2020). Pengaruh dukungan sosial terhadap kesejahteraan 
psikologis mahasiswa dengan religiusitas sebagai moderator. Jurnal Kajian Bimbingan Dan Konseling, 
5(3), 122–131. https://doi.org/10.17977/um001v5i32020p122 

Fitria, S. (2019). Hubungan dukungan sosial dengan psychological well-being pada mahasiswa sambil bekerja. 
UIN Sunan Gunung Djati. 

Fransisca, N. (2018). Hubungan antara dukungan sosial dengan psychological well-being pada mahasiswa 
perantau di Universitas Katolik Soegijapranata Semarang. Universitas Katolik Soegijapranata. 

Jiang, R. (2020). Knowledge, attitudes and mental health of university students during the COVID-19 
pandemic in China. Children and Youth Services Review, 119, 105494. 
https://doi.org/10.1016/j.childyouth.2020.105494 

Kompas.TV. (2020). Jokowi: Social Distancing, Physical Distancing, Itu yang Paling Penting. 
https://www.kompas.tv/article/74309/jokowi-social-distancing-physical-distancing-itu-yang-paling-
penting 

Kurniawan, S. R., & Eva, N. (2020). Hubungan antara dukungan sosial dengan kesejahteraan psikologis pada 
mahasiswa rantau. Prosiding Seminar Nasional Dan Call Paper “Psikologi Positif Menuju Mental 
Wellness,” 152–162. 

Li, Y., Zhao, J., Ma, Z., McReynolds, L. S., Lin, D., Chen, Z., Wang, T., Wang, D., Zhang, Y., Zhang, J., Fan, F., & Liu, 
X. (2020). Mental Health Among College Students During the COVID-19 Pandemic in China: A 2-Wave 
Longitudinal Survey. Journal of Affective Disorders. https://doi.org/10.1016/j.jad.2020.11.109 

Liwarti. (2013). Hubungan pengalaman spiritual dengan sychological well being pada penghuni lembaga 
pemasyarakatan. Jurnal Sains Dan Praktik Psikologi, I(1), 77–88. 

Meo, S. A., Abukhalaf, A. A., Alomar, A. A., Sattar, K., & Klonoff, D. C. (2020). COVID-19 Pandemic: Impact of 
Quarantine on Medical Student’s Mental Wellbeing and Learning Behaviors. Pakistan Journal of 
Medical Sciences, 36(COVID19-S4), S43–S48. https://doi.org/10.12669/pjms.36.COVID19-S4.2809 

Noviasari, N., & Dariyo, A. (2016). Hubungan psychological well-being dengan penyesuaian diri pada istri 
yang tinggal di rumah mertua. Psikodimensia, 15(1), 134–151. 
http://journal.unika.ac.id/index.php/psi/article/view/596 

Qi, M., Zhou, S. J., Guo, Z. C., Zhang, L. G., Min, H. J., Li, X. M., & Chen, J. X. (2020). The effect of social support on 
mental health in chinese adolescents during the outbreak of COVID-19. Journal of Adolescent Health, 
67(4), 514–518. https://doi.org/10.1016/j.jadohealth.2020.07.001 

Rachmadhani, M. P. (2020). Hubungan antara dukungan sosial dengan psychological well-being pada 
mahasiswa rantau di Universitas Airlangga Surabaya. Universitas Airlangga. 

Ryff, C. D. (1989). Happiness is everything, or is it? Explorations on the meaning of psychological well-being. 
Journal of Personality and Social Psychology, 57(6), 1069–1081. https://doi.org/10.1037/0022-
3514.57.6.1069 

Santoso, M. D. Y. (2020). Review Article: Dukungan Sosial Dalam Situasi Pandemi Covid 19. Jurnal Litbang 
Sukowati : Media Penelitian Dan Pengembangan, 5(1), 11–26. 
https://doi.org/10.32630/sukowati.v5i1.184 

Savage, M. J., James, R., Magistro, D., Donaldson, J., Healy, L. C., Nevill, M., & Hennis, P. J. (2020). Mental Health 



 
International Journal of Research in Counseling and Education, Vol 5 No 1 2021             84 
 

(The Relationship Between Social Support and Psychological Well-Being of College Students…) 

and Movement Behaviour During The COVID-19 Pandemic in UK University Students: Prospective 
Cohort Study. Mental Health and Physical Activity, 19, 100357. 
https://doi.org/10.1016/j.mhpa.2020.100357 

Tee, M. L., Tee, C. A., Anlacan, J. P., Aligam, K. J. G., Reyes, P. W. C., Kuruchittham, V., & Ho, R. C. (2020). 
Psychological Impact of COVID-19 Pandemic in The Philippines. Journal of Affective Disorders, 
277(August), 379–391. https://doi.org/10.1016/j.jad.2020.08.043 

Thoits, P. A. (2011). Mechanisms linking social ties and support to physical and mental health. Journal of 
Health and Social Behavior, 52(2), 145–161. https://doi.org/10.1177/0022146510395592 

Vinandityo, B. (2012). Hubungan Everyday Creativity dan Psychological Well-being: Sebuah Studi Pada 
Mahasiswa Universitas Indonesia. 

Wang, X., Cai, L., Qian, J., & Peng, J. (2014). Social Support Moderates Stress Effects on Depression. 
International Journal of Mental Health Systems, 8(14), 1–5. https://doi.org/10.1186/1752-4458-8-41 

Winefield, H. R., Gill, T. K., Taylor, A. W., & Pilkington, R. M. (2012). Psychological Well-Being and 
Psychological Distress: Is It Necessary to Ieasure Both? Psychology of Well-Being: Theory, Research and 
Practice, 2, 1–14. https://doi.org/10.1186/2211-1522-2-3 

Ye, Z., Yang, X., Zeng, C., Wang, Y., Shen, Z., Li, X., & Lin, D. (2020). Resilience, social support, and coping as 
mediators between COVID-19-related stressful experiences and acute stress disorder among college 
students in China. Applied Psychology: Health and Well-Being. https://doi.org/10.1111/aphw.12211 

YoungMinds. (2020). Coronavirus: Impact on Young People with Mental Health Needs. 
Zubayer, A. Al, Rahman, M. E., Islam, M. B., Babu, S. Z. D., Rahman, Q. M., Bhuiyan, M. R. A. M., Khan, M. K. A., 

Chowdhury, M. A. U., Hossain, L., & Habib, R. Bin. (2020). Psychological states of Bangladeshi people four 
months after the COVID-19 pandemic: An online survey. Heliyon, 6, 1–6. 
https://doi.org/10.1016/j.heliyon.2020.e05057