Islamic Guidance and Counseling Journal 
https://journal.iaimnumetrolampung.ac.id/index.php/igcj 

 

How to cite: 
 

Muafiah, E., Sofiana, N. E., & Nurhidayati, M. (2023). Exploring the Influence of Work-Family Balance 
and Burnout on Working Mothers’ Character-Building Efforts in a Post-Pandemic World. Islamic 
Guidance and Counseling Journal, 6(1). https://doi.org/10.25217/igcj.v6i1.3623  

E-ISSN: 2614-1566 
Published by: Institut Agama Islam Ma’arif NU (IAIMNU) Metro Lampung 

 

Exploring the Influence of Work-Family Balance 

and Burnout on Working Mothers' Character-

Building Efforts in a Post-Pandemic World 

 
 Evi Muafiah1*,  Neng Eri Sofiana2,  Maulida Nurhidayati1 

1 Institut Agama Islam Negeri Ponorogo, Indonesia 
2 Pesantren Mahasiswa Al-Mutawakkil Ponorogo, Indonesia 
        evimuafiah@iainponorogo.ac.id*  
  

Article Information: 
Received January 18, 2023 
Revised March 24, 2023 
Accepted June 14, 2023 
 
Keywords: burnout; post-
pandemic; work-family balance; 
working mother 

Abstract 
Even though the pandemic has ended, working mothers face challenges in 
achieving work-family balance so that children's character education goes 
well. This paper looks at the effect of Work-Family Balance (WFB) and 
burnout on working mothers in carrying out character education for 
children after the COVID-19 pandemic. The method used is a quantitative 
method with a survey design. Data was collected from distributing 
questionnaires on the Google form filled in by female lecturers at the 
Islamic University in Indonesia. The findings of this study indicate that 
there is an effect of WFB and burnout on post-pandemic children's 
character education. Female lecturers at Islamic universities can be 
categorized as working mothers who can achieve WFB and educate their 
children well so there are no born-outs. This research shows that even as 
working mothers, lecturers at an Islamic university can carry out their role 
in children's education well. 

INTRODUCTION 
Working mothers all over the world, have struggled quite hard during the pandemic. In 

the US, they reported psychological distress (moderate mental illness and serious mental 

illness) (Kirwin & Ettinger, 2022). In Ireland, they have experienced negative emotions, and 

the redefinition of family dynamics, and adopted additional and disproportionate care burdens 

(Clark et al., 2020). The big impact of the Covid pandemic on a mother, especially because of 

the transition to activities that are centered at home, both work and education (Hoofman & 

Secord, 2021). In Indonesia, high-stress levels often occur at the start of implementing study 

from home (Susilowati & Azzasofia, 2020). How could it not be, during a pandemic, school 

activities and office work were centered at home? This makes working mothers who work from 

home take on the role of teacher at home even more actively. Even though usually, children's 

education will be directly assisted by a teacher at school. So this places mothers who work 

during a pandemic have many roles, and are prone to burnout. Indeed, the distance education 

model seven this do not have readiness from teachers, parents, and students (Sari & Nayir, 

2020). Likewise in Indonesia, many problems arose in distance learning during the COVID-19 

pandemic. 

The piling up of roles for working mothers that occurred during the pandemic, especially 

for women who are often attached to domestic roles, so that when they work in the public, they 

will bear a lot of burdens. This certainly can affect the balance of work (Muafiah & Sofiana, 

2022; Adisa et al., 2021a). The challenge of the work-family balance is very complex, such as 

https://journal.iaimnumetrolampung.ac.id/index.php/igcj
https://doi.org/10.25217/igcj.v6i1.3623
https://orcid.org/0000-0002-7965-8782
mailto:evimuafiah@iainponorogo.ac.id
https://orcid.org/0000-0001-7411-6223
https://orcid.org/0000-0001-5231-7024


Muafiah, E., Sofiana, N. E., & Nurhidayati, M. 

197 
Islamic Guidance and Counseling Journal 

Vol. 6, No. 1, pp. 196-208, 2023 
 
 
 

issues combining social, work, family, and educational dimensions thus requiring integrated 

coping of individual, family, and political strategies (Cantera et al., 2009). several previous 

studies confirmed the existence of a relationship between work and family that can influence 

each other (Fisher, 2001; Muafiah & Sofiana, 2022) because it is a different domain (Clark, 

2000; Muafiah & Sofiana, 2022). 

On the other hand, the problems during this pandemic left a lot of other homework. Re-

adjustment of education and character-building for children who were centered at home and 

underwent distance learning for quite a long time (around 2-3 years, from 10th of March 2020 

to 2022) to be able to return to study at school. The existence of a pandemic by utilizing virtual 

world features as a medium for children's learning has had various impacts. This is like 

optimizing teaching and learning activities during a pandemic which is mostly done by giving 

assignments or homework to children through applications (Syarifuddin, 2022), and this tends 

to make students feel bored, causing a feeling of laziness and a lack of interest in learning 

(Yunitasari & Hanifah, 2020). In addition, giving this assignment is considered less effective 

in understanding concepts, reflecting, and cultivating character in children (Ashari & 

Nugrahanti, 2022), even become a learning loss(Budi et al., 2021), because certain values 

cannot be conveyed directly if learning is only through internet media. Not only that, children 

tend to try less because it is too instant or easy to find answers through search engines compared 

to trying to find answers in textbooks or reading books, and children also become addicted to 

the internet. In another study, it was found that there were students who were sick because they 

were tired of busy assignments during the pandemic, besides that, they also could not help their 

parents because of the busy study hours (Ulfa & Mutiah, 2021). 

This phenomenon is a challenge for children's development, meanwhile, Work-Family 

Balance itself is a barometer of work and family life that can run harmoniously and be well 

integrated (Frone, 2003; Hirschi et al., 2019;Greenhaus et al., 2003; Grzywacz & Carlson, 2007; 

SC Clark, 2000; Fagan, 2008; Lambert et al., 2006). A working mother who has children who 

are in school certainly has more family demands. Looking at WFB in working moms post-

pandemic is something that needs further research, especially its relationship with character 

education which has been affected by the pandemic. 

Character education itself is part of Islamic education which aims to achieve harmony, 

harmony, and balance in various aspects, namely the relationship with Allah SWT, himself, 

fellow human beings, other creatures, and the environment (Ministry of Religion of the 

Republic of Indonesia, 2004). The application of education is not only carried out at school but 

also at home or in the family. The main task of the family for children's education is to lay the 

foundation for moral education and a religious outlook on life (Setiawan, 2021). The nature and 

character of children are mostly taken from their parents and other family members (Hasbullah, 

2009). The character education referred to in this study is religious character, honesty, 

discipline, responsibility, caring for others, and caring for the environment. These six characters 

are characters that can help harmonize life between all aspects of life under the goals of Islamic 

education with the process, habituation, and exemplary (Ngatiman & Ibrahim, 2018), as well 

as the foundational characteristics that a child must have. This is important because the COVID-

19 pandemic has affected the implementation of character education and Islamic education 

(Abdusshomad, 2020). 

Furthermore, when working mothers try to achieve WFB by balancing the demands of 

work and family, they can experience burnout, because burnout is one of the factors that can 

affect work-life balance or work-family balance (Prabowo et al., 2020; Mahmudah et al., 2022). 

Moira emphasized that being a parent can be stressful (Mikolajczak et al., 2019), let alone being 

a parent who also works. Rakhmawati stated that the experience of several working mothers in 

Indonesia in various sectors felt an increased workload, felt boredom, and physical and 

emotional exhaustion during the Covid-19 pandemic (Rakhmawati, 2022), as well as female 



Exploring the Influence of Work-Family Balance and Burnout 
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teachers in Turkey who experienced emotional exhaustion, stress, low motivation and job 

satisfaction, and balance problems between home and work(Kara et al., 2021). So, this article 

is here to see how working mothers achieve WFB with the challenges of post-pandemic 

character education and the threat of burnout.  

 

The Rationale of The Current Study 
There have been many studies discussing aspects of WFB in working mothers during a 

pandemic (Kirwin & Ettinger, 2022; Adisa et al., 2021b; Chung et al., 2022; Martucci, 2021) 

or character education in families during a pandemic (Batubara et al., 2020; Suherman & 

Wathan, 2021; Jannah & Umam, 2021; Prabowo et al., 2020; Setiawan, 2021). Likewise with 

post-pandemic children's character education (Nugroho, 2022; Prabowo et al., 2020) but the 

discussion related to the character education of children affected during the pandemic and its 

relation to work-family balance and burnout of the mother has not been found much. Only 

found the effect of work-family conflict on the burnout of female lecturers who work from 

home (Fitriasari et al., 2022). So, this article is here to fill that void. This was done because 

when the COVID-19 pandemic hit the earth which had an impact on limited movement or 

mobility, even the centralization of activities at home, such as teaching and learning activities 

and office work was certainly a challenge for a working mother. Muafiah et al. (2023) has 

summarized the experiences and roles of female lecturers at the Ponorogo State Islamic Institute 

who experienced a buildup of burdens and responsi  bilities a working mothers during a 
pandemic. Furthermore, this research will look at the challenges of working mothers in 

educating children's character and achieving Work-Family Balance, so that it will give an 

overview of how the context occurs in working mothers to achieve harmony. 

 

Purpose and Hypothesis  
The purpose of this research is to look at the effect of WFB on character education and 

burnout among working mothers after the pandemic. The conceptual model in this study is 

shown in Figure 1. Based on this conceptual model, the hypothesis used is as follows: 

H1: Work-family balance positive and significant effect on character-building 

H2: Burnout positive and significant effect on work-family balance 

H3: Burnout positive and significant effects on character-building 

H4: Work-family balance mediates the relationship between burnout and character-building 

 

  

Work-family 

Balance 

Burnout 

Character-

building 

H1 

H3 

H2 H4 

Figure 1. Conceptual model 



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METHODS 
Design 

This research is included in survey research because researchers collect data through 

samples that represent the population. This study was designed to analyze the causal 

relationship between one variable and another. 

 

Participants 
The population in this study are female lecturers in the Islamic university environment 

who have children over 4 years old. The sample in this study was 200 people and were female 

lecturers from various Islamic campuses in Indonesia. The sampling technique is carried out 

Tabel 1. Research Instruments 
No Variable Indicator Operational Definition 

1 Work-Family 

Balance 

 

job 

satisfaction 

The condition of working mothers who are satisfied with 

their work. This can be marked by a sense of pride, 

enthusiasm, persistence, and good work results, unaffected 

by demands in the family. 

organizational 

commitment 

The condition of working mothers who have the support of 

a good working environment. This can be characterized by 

good relationships with coworkers, then coworkers who 

can be invited to work together, he helps provide solutions 

when in trouble. 

family 

satisfaction 

The condition of working mothers who are satisfied with 

the condition of the house. This is marked by family 

members helping to do household chores, then working 

mothers can adjust their time and work and family 

responsibilities. 

family 

performance 

A state of family role or performance that provides a good 

mood for working mothers when they are at home, even 

though they have a lot of work demands, provides energy 

and support to do the job. 

role conflicts The condition of working mothers who can do work 

according to their position, and accept jobs without any 

conflicts or other problems.  
2 Burnout Burnout State of burnout in terms of mental, physical, and 

emotional characterized by feelings of frustration because 

they cannot balance time between family and work, a lack 

of productivity, and a feeling of being the one to blame for 

the problems that occur.  
3 Character Building 

 

Religious Religious characteristics bring children closer to God, such 

as praying in every activity, reciting the Koran, praying 5 

times on time, and being grateful for what happened. 

honest Honest character by ensuring children do assignments 

without cheating, speak according to facts and can admit 

their mistakes. 

disciplined Discipline character by ensuring children get up early, 

comply with school rules properly and collect assignments 

on time. 

responsible Responsible character by making sure the child does the 

job well invites the child to do homework, and is serious 

about doing anything. 

caring for 

others 

The character of caring for others by teaching children to 

assist those in need, and sharing food or toys with other 

family members. 

caring for the 

environment 

Characters care about the environment by teaching 

children to garden or plant trees, save electricity, and 

maintain cleanliness. 

 



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using purposive sampling or sampling techniques with certain considerations. In this study, the 

considerations were female lecturers in the Islamic university environment who had children 

over the age of 4 years. This age limit was chosen because, at this age, children in Indonesia 

can already enter playgroup educational institutions. 

 

Instruments 
Data collection in this study was carried out by distributing questionnaires to respondents. 

This technique is carried out by giving a set of written statements to the respondent to answer. 

The questionnaire given was a type of closed questionnaire in which the respondent was asked 

to choose an answer according to the conditions felt. The answer for each statement uses a 

Likert scale with four answer choices, namely Often, Often, Rarely, and Never with a scoring 

rule of 4-3-2-1 for positive statements and a scoring of 1-2-3-4 for negative statements. The 

distribution of the questionnaire was carried out using the Google form to respondents who met 

predetermined criteria. 

The research instrument was prepared using several theories from experts by making 

several modifications. The questionnaire is prepared based on the indicators that build each 

construct, namely: 

 

Work-Family Balance 
Work-family balance is a situation where working parents can balance the demands of 

family and work, they have good time management, conflict management, and parenting 

(Muafiah & Sofiana, 2022). There are 5 indicators of the work-family balance instrument, 

namely job satisfaction, organizational commitment, family satisfaction, family performance, 

and role conflict (Grzywacz & Carlson, 2007). 

 

Burnout 
The indicator is who feels frustrated or mentally, physically, and emotionally exhausted, 

then cynicism or guilt, being cynical, and tends to be alone and unproductive or ineffective in 

acting and behaving (Leiter & Masclah, 2017). 

 

Character-Building 
There are 18 indicators of the value of character education according to the Ministry of 

National Education of Republic of Indonesia (Nurfalah, 2016), but only 6 character education 

values are used in this paper as the most core characters or are felt to be most affected by the 

pandemic, including being religious, honest, disciplined, responsible, caring for others, and 

caring for the environment. 

 

The instruments are structured in several stages, namely determining the variables 

studied, formulating conceptual definitions (obtained based on existing theory), compiling 

operational definitions, compiling instrument grids, and compiling instrument items. Before 

distribution, construct validity was tested by involving 3 experts to provide opinions about the 

suitability of the questionnaire with the theory used. Then the instruments trials were carried 

out in the field involving 30 people to see the validity of the factors and the validity of the 

instrument items and the reliability of the compiled instruments. 

The results of testing the instruments on 30 respondents showed that the instrument was 

valid because the correlation value of all instrument items was more than a critical r, namely 

.361, and reliable. After all, it had a Cronbach's alpha value of more than .7. These results 

indicate that the developed instrument is feasible to be used as a data collection tool for 200 

respondents. 

 



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Procedures 
The method used in this research is the quantitative method. The data used in this study 

were obtained from the results of a questionnaire that had been filled out by female lecturers at 

Islamic universities who had children over 4 years old. The distribution of the questionnaire 

was carried out using the Google form. In addition to containing statements related to indicators 

of work-family balance, burnout, and character-building, the Google form that was created also 

asked for information about the demographics of the respondents, such as age, number of 

children, and employment status (civil servant or non-civil servant). 

 

Data analysis 
Before analysis, the data obtained was first checked to ensure that the respondents who 

filled out the questionnaire were lecturers who had children over 4 years of age and checked 

the respondents' answers to ensure that the answers given were complete without any blank 

answers. If there are respondents who do not fulfill one or both then these respondents are not 

included in the analysis. Then scoring the respondent's answers is 4-3-2-1 for positive 

statements and 1-2-3-4 for negative statements. After the scoring process is complete, proceed 

with data tabulation. 

To analyze causal relationships and conceptual models, this study uses the Partial Least 

Square Structure Equation Model (PLS-SEM). The PLS-SEM model was chosen because it can 

be applied to develop a theory or build a theory (predictive orientation). In addition, PLS-SEM 

can also work very well with large sample sizes and requires latent variable scores for follow-

up analysis (Chin, 1998; Hair Jr et al., 2021) To achieve the research objectives, the analytical 

steps are the evaluation of the measurement model to measure convergent validity, discriminant 

validity, and construct reliability and followed by an evaluation of the structural model.  

Convergent validity is measured using scores average variance extracted (AVE) where 

the AVE value for each construct must be more than .5 (Chin, 1998; Hair et al., 2009; Henseler 

et al., 2009). The discriminant validity value requires that the AVE square root value must be 

greater than the correlation value between latent constructs (Fornell & Larcker, 1981). The last 

test on the evaluation of the measurement model is the reliability of the composite reliability 

(CR) where each construct must have a value above .7 (Henseler et al., 2009). 

 

RESULTS AND DISCUSSION 
Results 

Table 2 shows the characteristics of the respondents in this study. This study involved 

200 respondents who were female lecturers in the Islamic university environment who had 

children over 4 years of age. From Table 2 it is known that the lecturers who were respondents 

in this study were mostly in the age range of 38 to 47 years, namely 43%, the rest were in the 

range of 28-37 years (41.5%) and above 48 years (15.5%). The number of children owned by 

lecturers is 1 to 5 children with the highest number being lecturers with 1 child namely by 45%. 

As for the status, 78.5% are civil servant lecturers and the rest are non-civil servant lecturers. 

Evaluating the measurement model is done by measuring convergent validity, 

discriminant validity, and construct reliability. The results of the measurement model 

evaluation are shown in Table 3. Table 3 shows that the work-family balance has an average of 

3.43 with a standard deviation of .56 which shows that most lecturers agree with the statements 

given and have almost the same rating range. This also applies to burnout which has a mean 

value of 3.46 and a standard deviation of .57. Character-building has a mean value of 3.51 and 

a standard deviation of .56. The results of convergent validity testing for each of the work-

family balance, burnout, and character-building constructs were .555, .730, and .552 which 

were more than .5, meaning that all constructs met convergent validity. Discriminant validity 



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is fulfilled because all the AVE roots of each construct are more than the correlation between 

the latent constructs. 

Reliability testing was carried out using a composite reliability (CR) measure. The CR 

value is more than .7 which indicates that reliability is fulfilled. Evaluation of the measurement 

model shows that convergent validity, discriminant validity, and reliability have been met 

according to the established criteria so that all constructs can be used for structural model 

testing. 

This study uses bootstrapping of 1000 repeat samples to estimate the statistical 

significance of the path coefficients. Structural models are assessed through the coefficient of 

determination and predictive relevance. The results of the analysis show that the coefficient of 

determination for character-building is 56.2% which is included in the strong model criteria. 

The Q square result for character-building is .298 which is positive, indicating that the model 

has predictive relevance. Based on these two results indicate that the model for character-

building is appropriate. The same thing applies to the work-family balance which shows a 

coefficient of determination of 46.2% which is included in the moderate model criteria and a Q 

square value of .249 which is positive indicates a predictive relevance model. 

The results of testing the direct effect, indirect effect, and total effect for each construct 

are shown in Table 4. The test results show that work-family balance has a positive and 

significant influence on character-building because the p-value = .00 < .05 and the value β = 

.554 which means it means that these results support H1. 

For the direct effect of burnout on work-family balance, it shows a p-value = .00 < .05 

and a value of β = .680 which supports H2, which means that burnout has a positive and 

significant effect on work-family balance. For the direct effect of burnout on character-building, 

Table 2. Survey of respondent's demographic characteristics 
Measures  Items N (%) 

age 28-37 years 83 41.5 

38-47 years 86 43 

over 48 years 31 15.5 

Number of children 1 90 45 

2 77 38.5 

3 19 9.5 

4 10 5 

5 4 2 

Status civil servant 153 76.5 

Non civil servants 47 23.5 

 

Table 3. Descriptive statistics, alphas, and discriminant validity 

Constructs 
Convergent reliability and validity Discriminant validity 

M SD Alpha CR AVE 1 2 3 

Work-Family Balance 3.43 .56 .862 .862 .555 .745   
Burnout 3.46 .57 .844 .844 .730 .680 .854  
Character-building 3.51 .56 .881 .881 .552 .726 .63 .743 

Notes: M = mean; SD = standard deviation; Alpha = Cronbach's alpha; CR = composite 

reliability; AVE = Average variance extracted. 

 

Table 4. Direct and indirect effects 

Hypothesis Relationships 
Direct effects Indirect effects 

β P Β P 

H1 Work-Family Balance → Character-building .554 .00 
  

H2 Burnout → Work-Family Balance .680 .00 
  

H3 Burnout → Character-building .253 .00   
H4 Burnout → Work-Family Balance → Character building   .377 .00 

 



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it shows a p-value = .00 < .05 and a value of β = .253 which supports H3, which means that 

burnout has a positive and significant effect on character-building. 

For the indirect effect of burnout on character-building through work-family balance, it shows 

a p-value = .00 < .05 and a value of β = .377 which supports H4, which means that work-family 

balance mediates the relationship between burnout and Islamic education. The results of the 

direct and indirect effects (total effect) given by burnout on character-building are β = .630. 

 

Discussion 
The test results show that work-family balance has a positive and significant influence on 

character-building because the p-value = .00 < .05 and the value β = .554, which means that 

these results support H1. When work-family balance can be achieved, children's education will 

be carried out properly. This is because a working mother who has been able to achieve work-

family balance, can place herself in terms of time, and involvement, and produce balanced 

satisfaction between life or family demands and life or work demands. In achieving work-

family balance, proportional time and good involvement will be able to encourage the birth of 

balanced satisfaction (Hijriyani et al., 2022). The education of a child is of course not only the 

responsibility of a mother, but the figure of a mother has a very large influence and contribution 

to the growth and development of a child. This is because, in Islam, a mother acts as the first 

school for her children. Like a new white sheet of paper that doesn't have any writing, that's 

how the image of a child is born (Sofiana, 2020). The first school for children is carried by a 

mother because mothers have a different touch, Ailwood (2007) said that motherhood is very 

influential on children's education. This is different from maternalism which is formed by 

cultural understanding that places the parenting role only on a single mother. 

On the other hand, it is more difficult for working mothers to reach WFB than men (Adisa 

et al., 2021a). A patriarchal culture that places women closely with childcare and household 

matters such as cooking, cleaning, and other household needs makes women carry out multiple 

roles, so women have to make a bigger effort to be able to achieve WFB. Especially during the 

pandemic, work and education were centered at home due to restrictions on activities outside 

the home. WFB is an important contribution to achieving well-being and a healthy and well-

functioning society (Grzywacz & Carlson, 2007). 

In some respondents, in short interviews, children's education which is carried out at 

home is carried out alone or by the mother directly on the sidelines of online teaching, but in 

several other lecturers using the services of a child's study companion, sharing roles with the 

child's father, or assisted by members other family members (grandmothers, cousins, others). 

Likewise, when the pandemic ended, the patterns of working hours and children's school hours 

were still undergoing many adjustments, so it became a challenge in itself to be able to achieve 

WFB. 

For the direct effect of burnout on work-family balance, it shows a p-value = .00 < .05 

and a value of β = .680 which supports H2, which means that burnout has a positive and 

significant effect on work-family balance. Burnout is one of the things that affects the work-

family balance. When someone experiences burnout, work-family balance is not achieved. This 

is because burnout is one of the benchmarks for achieving WFB. The burnout that occurs will 

create instability and imbalance between work and family demands. The higher the demands of 

work and family, will trigger conflict. This work-family conflict occurs because the family 

affects work or work affects the family (Soelton et al., 2020). 

For the direct effect of burnout on character-building, it shows a p-value = .01 < .05 and 

a value of β = .253 which supports H3, which means that burnout has a positive and significant 

effect on character-building. This means that when working mothers experience burnout, their 

children's education will be disrupted. Burnout occurs when a working mother experiences 

stress because of her job, both physically, mentally, and emotionally. According to the Ministry 



Exploring the Influence of Work-Family Balance and Burnout 
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of Health of the Republic of Indonesia, burnout syndrome in terms of physical fatigue is 

characterized by a lack of energy and feeling tired all the time, while emotional exhaustion is 

characterized by depression, feeling helpless, and feeling trapped at work. Meanwhile, mental 

fatigue is characterized by a cynical and negative attitude towards others, harming oneself, 

work, life, and other aspects of life. These three signs of burnout will certainly greatly affect 

the success of children's education in the family. Especially during a pandemic, the boundaries 

between work and family become difficult to distinguish, because they are deep in one time, 

circumstance, and place, it home. Likewise, during the post-pandemic period, there have been 

adjustments to various life patterns towards post-pandemic life. 

For the indirect effect of burnout on character-building through work-family balance, it 

shows a p-value = .04< .05 and a value of β = .377 which supports H4, which means that work-

family balance mediates the relationship between burnout and character-building. The results 

of the direct and indirect effects (total effect) given by burnout on character-building are β = 

.630 with p-value = .00 < .05. Burnout is different from ordinary fatigue, it is related to work 

demands, but in reality, it will affect every aspect of a person's life. 

In this study, female Islamic Higher Education lecturers were able to balance work and 

family demands, even during the post-pandemic period, so that WFB could be achieved, and 

children's education could be carried out properly. This is because there is no burnout effect. 

Burnout itself is very influential in achieving WFB. The percentage of influence given is 46.2%, 

which means moderate influence, which indicates that other factors affect WFB. Likewise, the 

education of children affected by WFB and burnout shows the magnitude of the effect on both 

variables of 56.2%, meaning that most of the education of children during the pandemic was 

affected by WFB and burnout experienced by mothers. 

 

Implications 
The results of this study found that work-family balance and burnout of working mothers 

affected children's education after the COVID-19 pandemic. The achievement of WFB is one 

of the important things that can support the implementation of good children's education, and 

avoid the burnout of a working mother, especially after the pandemic. When all educational and 

work activities are re-adjusted after previously being centered at home. 

 

Limitations and Suggestions for Further Research 
The author realizes that the respondents in this article are limited to female lecturers at 

several Islamic state campuses in several cities in Indonesia which cannot be generalized to all 

existing working women or mothers, but this can be an illustration and consideration for further 

research. This research does not cover the role of lecturers in several other structural activities. 

Assuming there is no difference between lecturers who have additional tasks in the campus 

structure and lecturers who do not have these additional responsibilities. 

 

CONCLUSIONS 
This study concludes that there is an effect of WFB and burnout on the education of 

working mothers after the COVID-19 pandemic, but in the case of Islamic university female 

lecturers, it can be said that they are still able to educate their children well so that they can 

achieve work-family balance and there is no influence or symptoms burnout. 

 

ACKNOWLEDGMENTS 
The authors are grateful to all respondents for the data collection. 

 

 



Muafiah, E., Sofiana, N. E., & Nurhidayati, M. 

205 
Islamic Guidance and Counseling Journal 

Vol. 6, No. 1, pp. 196-208, 2023 
 
 
 

AUTHOR CONTRIBUTION STATEMENT 
The Authors of this research played a role in writing this article and agreed with the final 

version of it. 

 

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