Sebuah Kajian Pustaka:

IT Journal Research and Development (ITJRD)

Vol.6, No.2, March 2022, E-ISSN : 2528-4053 | P-ISSN : 2528-4061

DOI : 10.25299/itjrd.2022.8669 142

Journal homepage: http://journal.uir.ac.id/index/php/ITJRD

Pekanbaru City Snack E-Commerce Application Design

Based on Android

Panji Rachmat Setiawan1, Ardiansyah2

Departement of Informatic Engineering, Engineering Faculty, Universitas Islam Riau1,2

panji.r.setiawan@eng.uir.ac.id1 , ardiyansyah69@student.uir.ac.id2

Article Info ABSTRACT

Article history:

Received Okt 27, 2021

Revised Dec 21, 2021

Accepted Jan 3, 2022

E-Commerce is a concept that quite developed in the field of

information technology. E-Commerce gives more convenience and

advantages when compared with conventional, including all the

information needed by cunsomers can be accessed more detail,

without being limited with place and time, and transactions process

can be done much easier. So that the implementation of this system

will make it easier and more profitable for many parties, both

consumers and sellers. This development method in building E-

Commerce application is based on the theory of the Waterfall Model.

Waterfall is a software development methodology, which proposes an

approach to systematic and sequential software which starts at the

system progress level throughout the analysis, design, code, testing

and maintenance. The purpose of this research is to produce

Pekanbaru city snack E-Commerce application based on android. By

implementing this system will make it easier and more profitable for

many parties, both consumers and sellers.

Keyword:

E-Commerce

Android

Waterfall

City Snack

Application

ShareAlike 4.0 International License.

Corresponding Author:

Panji Rachmat Setiawan, S.Kom., MMSI

Departement of Informatic Engineering,Engineering Faculty

Universitas Islam Riau

Jl. Kaharuddin Nst No. 113, Simpang Tiga, Kec.Bukit Raya, Pekanbaru, Riau, Indonesia

Email: panji.r.setiawan@eng.uir.ac.id

1. INTRODUCTION

Nowadays, technology development is very advanced. Almost all of people connected

using internet. By using this technology, it can help people become more effective and efficient.

Because today human become more productive, and then likes everything practical.

The business of buying and selling food is becoming a trend in all circles. It can be seen

from many social media accounts selling foods by online or offline. As an example, so many social

media account that selling foods, dessert, and drinks, using Instagram as a pioneer to promote their

goods [1]. The location of the food seller, which is sometimes far from the buyer’s location, makes

it difficult for buyers to buy the food. And sometimes, buyers don’t know where the exact location

of food sellers is.

Snacks in Pekanbaru are convently growing rapidly and can be found everywhere.

Associated with technological developments and human needs, the idea come to create a snack

application that aims to make it easier for consumers and sellers [2]. Kenneth J. Laudon, Jane P.

Laudon defined e-commerce as, “The process of buying and selling goods electronically by

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consumers and from company to company through computerized business transaction” [3]. E-

Commerce technology is a business mechanism which works electronically by focusing only online

business transactions and has the opportunity to build more human and personalized relationship

with customers [4].

From the background of these problems, through this research, author will develop an

online snack application. The purpose from this research is to produce Pekanbaru City Snack E-

Commerce Application Based on Android.

2. RESEARCH METHOD

In this research, author using literature study, interview, and observation for collecting

data, analyze current system, and design a system using diagram to build an application using

android technology.

Explaining research chronological, including research design, research procedure (in the

form of algorithms, Pseudocode or other), how to test and data acquisition [1]-[3]. The description

of the course of research should be supported references, so the explanation can be accepted

scientifically [2], [4].

2.1. Literature Study

By doing research in the library, looking for books, journals, and articles relate for this

research. First journal is about creating an e-commerce app based on android for market snack.

This research focused on how people troubled to find snacks in the market, because they sold in

conventional way, or we must attend the market to buy snacks. The problem is, not every people

know when seller start and stop selling snacks, what day, and where are they in the market. Using

Customer Relationship Management (CRM) method, this research produces an e-commerce app for

people who wants to buy snack and place an order online [5]. Shortcomings of this study, we don’t

know when seller send snack, and there will be possibility that snack ordered is stale, because not

all snacks can last long.

Next journal is research focused on how an e-commerce app based on android can helping

self-help groups in the village of Margakaya Pringsewu, with the aim of monitoring the marketing

of small and medium business product. This research using System Development Life-Cycle

method for development [6].

The third one is about how an android application can help ordering some food. This

research focuses on customer satisfaction. The more customer happy, more snacks they buy.

Question is how we can make customer happy. To make customer happy, we must focus on

service. Good service not only about the price, there’s also so many aspects if we want to give good

service. Information about food, availability, portion size, even calories contain in food. This can

help people who on diet, or have any disease [7].

Next research article is about how to design and implementation e-commerce for online

cloth store sales based on android [8]. Based on whitebox method testing, customer satisfaction buy

cloth using e-commerce application increase 70%.
This research also discusses how snack ordered can be sent to the customer who buy it, and

ensure the snack ordered safely reaches its destination. Next article is about how to monitor the
courier on the petshop. This research using websocket to provide real-time location information so

that it can display location points [9].

2.2. Interview

Esterberg says about interview is, “a meeting of two persons to exchange information and

idea through question and responses, resulting in communication and joint construction of meaning

about a particular topic” [10]. Author also doing an interview with sellers to get data for

development and creating good quality service for customers. First question author always ask to

seller is how good customers knowing this snack. This question is not about how it taste, but also

price, location, even when customer can buy this snack. At first, sellers always answer customers

knowing well about their goods, they can tell how and when to operate, or when they must close.

But at some point, there is inconsistent from sellers, like place to selling their snack, how to give

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good portion, ingredients for snack, even price for snack. Because of this inconsistent, customer

can’t know their goods anymore, so author can draw conclusions, this inconsistent can lower

customer satisfaction.

Next interview, author ask for how customers find snacks, which is this question is for

customers. Most of them said, they find snack accidentally, in the way home, going for somewhere,

and sometimes because they get bored, so they buy it randomly. But in some cases, to satisfy their

desires, most of them can’t find good snack. Is it due to inconsistent selling times, taste, or they

cannot find at all, or when customers at some place they never been there before, and they want

something to eat, but they can’t find snack right for their condition? Even customers cannot

describe what they want, like example they want something spicy, soup based, and right to eat in

the afternoon. As Susan Stainback said, “Interviewing provide the researcher a means to gain a

deeper understanding of how the participant interpret a situation or phenomenon than can be gained

through observation alone” [11], author now understand how sellers feels about selling their goods,

and how customer feels to find something good.

2.3. Observation

Susan Stainback said, “In participant observation, the researcher observes what people do,

listen to what they say, and participates in their activities” [11]. Author using this opportunity to

observe how sellers prepare and selling their goods, and how customers find snacks, buying it, and

how customers think about snack their buy. And also, Marhsal said, “Through observation, the

researcher learn about behavior and the meaning attached to those behavior” [12].

2.4. Ongoing System Analysis

Before this snack e-commerce application designed, current process is start from sellers or

customers visiting outlet and ordered snack want to buy by looking at the prices listed on the menu.

Then customers pay their selected snack to the seller, and seller making a memorandum payment

for customers, based on snack they ordered. For ongoing system analysis can be seen at figure 1.

Figure 1. Ongoing System Analysis

This system runs conventionally, and this system is fragile. The question is why this

system is fragile, if more customers come, and sellers can’t handle properly, it can cause chaos

between sellers and buyers, and top of it all, it can decrease customer satisfaction. Remember, the

more customer happy, the more money can be made.

2.5. System Development

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In this research, will be design system that can help several parties involved. Explained that

a customer opens this application, and then choosing menu from outlet and snacks. After that,

system will receive and calculate total order automatically. Customer will receive total order and

get a courier to deliver foods. Last, seller will proceed preparing food that ordered, for next step

will be send by courier which provide from application.

The difference between ongoing system and that developed is in ongoing system customers

must find and locate where’s seller, must know what time to visit seller, and there’s time when

customers can’t describe and doesn’t know what snack want to buy, or when customers at some

place never been there, they don’t know what good for them. In developed system, customers don’t

have to face all of it, even the application can describe what customers want based on customers

profile.

While developing this system, author using data flow diagram, and entity relationship

diagram design database. According to Andi Rahman, data flow diagram are used for describes the

process of data flow occurs in the system from the highest level to the lowest, which makes it

possible to divide the system into smaller and simpler parts [13].

Figure 2. Data Flow Diagram

2.6. Android

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In this research, author using android platform to running application that has been

developed. Android is a Linux based operating system, designed for mobile device like smartphone

and tablet pc [14]. Android is a operating system based linux for mobile device, covered operating

system, middleware, and application. Smartphone that using operating system android, is more

accepted in the community than smartphones that have an operating system other than android.

2.7. MySQL

Author using MySQL for database in this research. MySQL is a Database Management

System SQL or as well known as DBMS (Database Management System) [14]. According to

Raharjo, MySQL is RDBMS software, which can manage database quickly, can accommodate

large amount of data, can be accessed by multi-user, and it can perform a process synchronously or

concurrently(multi-threaded) [15].

2.8. PHP

PHP is an interpreter programming. It means the process of translating a line of source
code into machine code that computer understands directly when line of code is executed [16]. PHP

is called as server-side programming, this because all of process running on server, not on a client.

PHP is an open source language, it means users can develop PHP function code as their needs [17].

3. RESULTS AND ANALYSIS (11 Pt)

3.1. Implementation

1. Main Page

Main page is a main menu that have three options, which are snack order menu to viewed

merchant and snacks, ordered menu to view snacks that had been ordered by customers,

and history menu that contains information about order that had been ordered by

customers.

Figure 3. Application Main Menu

2. Order Menu

This page viewed all snacks that sell using this application. In this menu, customers can

choose snacks that they want, and after customers choosing merchant, it shows every snack

that merchant sell.

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Figure 4. Snack Order Menu

3. Ordered Page

In this page, it shows every order that have been ordered by customers. If customers want

to continue to the next process, they can choose checkout button.

Figure 5. Ordered Page

Table 1. Application Blackbox Testing

Item Scenario Expected Result Result

Username and

Password

After inputing

username and

password, customer

will switch to main

Succeed

Username and

Password

After inputing

username and

password, customer

won’t switch into main

menu, and there will

be an alert message

Succeed

Profile Button Pressing Profile After profile button Succeed

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Button pressed, it will switch

to profile menu

Exit Button Pressing Exit Button After customers

pressed exit button, it

will close the

application

Succeed

Main Menu Pressing one of the

merchants to choose

snacks

When customers

pressed one of the

merchants, it will view

snacks that prepared

by merchant

Succeed

Snack List Menu Choosing one of the

snacks

When customers want

to order one oof the

snacks, it will switch

to order menu

Succeed

Details Menu View Detail After entering the

details menu,

customers will be

shown the details of

the order that

customers have made

Succeed

Details Menu Pressing Driver’s

Location Button

If customers want to

know where’s driver,

they can press Driver’s

Location button

Succeed

Details Menu Rating When the food has

been received by

Customers, they can

give rate for the food

and for the driver

Succeed

In making an android-based e-commerce snacks application for Pekanbaru City can help

consumers to choose street food menu in Pekanbaru, both from traditional snack menu and

contemporary snack menu.

4. CONCLUSION

From the results of research that has been done, author finds the conclusions, this

application can help customers when they want to order snacks or food, it can help customers if

they want to choose the right snack or food from profiling, or if customer is in an area, and don’t

know what to eat, this application can help by listing merchant in that area.

Provide a statement that what is expected, as stated in the "Introduction" chapter can

ultimately result in "Results and Discussion" chapter, so there is compatibility. Moreover, it can

also be added the prospect of the development of research results and application prospects of

further studies into the next (based on result and discussion).

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BIOGRAPHY OF AUTHORS

Panji Rachmat Setiawan, is a lecturer of the Department of Informatics Engineering,

Universitas Islam Riau, Indonesia. Obtained his bachelor Informatics Engineering at

Universitas Bina Nusantara, also known as Binus University, Jakarta, in 2009, and his master

Management Information System at Universitas Bina Nusantara, Jakarta, in 2012. He is a

Trainer for Java Programming (Object-Oriented Programming), and Mobile Programming.He is

now involved in several projects for research in the field of mobile technology. His current

research interests include mobile technology, block chain, and system designer.

Ardiansyah, obtained Bachelor Degree in Computer Science from Universitas Islam Riau at

2021