Journal of Applied Engineering and Technological Science 
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 42 

 

LECTURER PERFORMANCE DECISION SUPPORT SYSTEM USING 

THE TOPSIS METHOD BASED ON WEB 
 

Suandi Daulay 

Sekolah Tinggi Teknologi Pekanbaru, Indonesia 

suwandidaulay90@gmail.com 

 
Received : 20 November 2020, Revised: 20 Desember 2020, Accepted : 21 December 2020 
 
ABSTRACT  

AMIK Mahaputra is one of the private computer colleges in the city of Pekanbaru. In increasing its 

resources, this university conducts performance appraisals of lecturers and employees. This performance 

assessment will form the basis of promotion. At present, the system in assessing its performance still has 

weaknesses, namely by improper lecturers or employees who occupy certain positions and positions. The 

purpose of this study is to later be able to make it easier to give a decision on the performance evaluation 

of lecturers and employees each year as part of the process of career development and promotion. The data 

obtained include the assessment of lecturers by students, the discipline of lecturers on giving lectures, the 

allocation of time by each lecturer and the method used is TOPSIS where this method is considered suitable 

for this research. and AMIK employees Mahaputra pekanbaru. Decision support system for evaluating the 

performance of lecturers and employees in promotion. Although the decision taken has been 74% but it has 

been recommended to assist the management of AMIK Mahaputra in making decisions. 

Keywords : Decision Support System, TOPSIS, Lecturer Performance 

 

1. Introduction  

Institutions that move dynamically require harmonious human resource relationships, 

with the role of organizational communication being very important. The formal authority of a 

manager causes the emergence of three roles in the communication between personality, 

information roles and deciding roles. The university management paradigm has been transformed 

from the power of science to an institution that provides information, which is not limited to space 

and time, with the presence of powerful media forms from information technology to teaching 

and research networks. Higher education is an organization that is highly dependent on the 

performance of its members' human resources, in this case, including lecturers as part of the 

available resources. 

Universities must recognize the importance of human resource development. The role of 

the duties and responsibilities of lecturers is very important in achieving the goals of national 

education, namely the intellectual life of the nation, improving the quality of Indonesian people, 

including the quality of faith, piety, character, mastery of science, technology, and art, and to 

bring Indonesians forward, fair, prosperous , and civilized (Tahir et. al., 2017). Lecturers as the 

main resource in presenting high quality education. Improving the quality of faculty performance 

is a complex problem faced by many universities in Indonesia. Performance measurement and 

quality assessment of lecturers are usually measured by three main indicators, namely education 

and teaching, research and community service. The third indicator is known as the university's 

Tri Dharma. Overall so as to produce a complete performance assessment according to many 

relevant indicators. In addition, the leadership factor in an organization is rarely included as an 

indicator that is also able to boost lecturer performance (Suryaman, 2018). 

The university is one of the educational institutions that produces quality human 

resources. Government Regulation No. 30/1990 explains that universities are aimed at preparing 

citizen students who have academic or professional abilities who can apply, develop, and create 

science, technology, and arts. There are several struggles to achieve the dream of appearing in 

quality higher education. There needs to be major improvements to its aspects, lecturers are the 

most important aspect to improve the quality of tertiary education. High lecturer performance 

affects the quality of higher education. This study aims to determine the factors that affect lecturer 

performance. Lecturer performance factors include experience, skills, age, gender, education, 



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tenure, responsibility, job satisfaction, perceptions, motivation, leadership, costs, supervision, and 

working conditions (Hadiantini, et. al., 2017). 

Kennedy, D., 1997, according to him that the main task of lecturers' academic tasks is 

apart from teaching, but they must also be able to find and publish their findings. Scientific 

publications in the reputation of national and international journals, act as self-actualization media 

for academics and researchers in the development of science internationally. But in general, the 

performance of lecturers' scientific publications in Indonesia is still far behind including the 

citation index compared to the scientific publications of lecturers in Southeast Asian countries 

(Lubis, et al, 2018). 

 

2. Literature Review 

Decision making is the main management activity which greatly determines the existence 

of an organization. Errors in decision making can have fatal consequences for an organization. 

Because this activity is very important, management experts are always looking for systems, 

methods and technology that can assist management in carrying out these tasks. In line with the 

development of information technology, various management support systems were developed 
including computer-based Decision Support Systems. This system is a computer-based system 

designed to increase the effectiveness of decision makers in solving semi-structured or 

unstructured problems(Irawan, 2020).  

Lecturers are academic staff in charge of implementing the Tridarma of higher education, 

which includes education and teaching, research and development of science and technology and 

community service as well as supporting activities. The purpose of selecting outstanding lecturers 

is to provide real and extraordinary recognition of lecturers for conducting university Tridharma 

activities whose results can be proud of and are very beneficial for the progress of improving 

academic and institutional quality(Azizu & Sari, 2020). 

According to Mufizar (2016) Decision Support System (SPK) / Decision Support System 

is an intelligent system that includes a knowledge-based system to support decision-making 

activities quickly and precisely. DSS uses data, provides an easy-to-use interface, and allows 

decision makers to use insights on their own. According to Surya (2018) Decision Support System 

(DSS) / Decision Support System is a process of choosing between various alternatives, 

managerial decision making is synonymous with the overall process of management Decision 

support system can be defined as a system intended to support managerial decision makers in 

situations unstructured decisions. Damanik & Bangun (2018) Decision Support System (DSS) 

can be defined as a computer program that provides information in the application domain 

provided by a decision analysis model and access to a database, where it is intended to support 

decision makers (Decision Maker) in make decisions effectively in both complex and 

unstructured conditions. The decision making system is an inseparable part of the totality of the 

entire organizational system. That the organizational system includes at least operational systems, 

decision systems, and information systems. 

One method that can be used for decision support is the TOPSIS method. The TOPSIS 

method is a method of assessment that can be interpreted as giving each object its specific value 

to be evaluated(Rahim, et. al., 2018). The TOPSIS method is a simple and efficient multiple 

criteria method for identifying solutions from a set of several alternatives(Muslihudin, et. al., 

2019). The decision support system for the recommendation for graduation of thesis trial student 

participants using AHP-TOPSIS has been produced. This DSS can provide accuracy based on the 

Hamming distance of 96.2% and the Euclidean distance of 0.8096 for 95 sample student data 

between 2014-2016 so that it can be applied to recommend the graduation of student participants 

for the thesis trial(Sari, et.al., 2018).  

 

3. Research Methods 

Research activities are activities in solving a problem which is expected to obtain the 

desired results and in a long enough time by applying scientific methods based on the procedures 

and rules that are enforced. In a study, a methodology that contains a framework is needed. Where 

in this framework in the form of a description of the steps to be carried out so that the research 

can run systematically and the objectives that are expected to be achieved as desired. The 



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framework of thought is usually in the form of a theoretical framework and a logical pattern of 

reasoning framework. The theoretical framework in question is a summary description of the 

theory used and how to use the theory in answering the research questions. Framework is a writing 

plan that draws an outline of an essay to be worked on, as well as a series of several ideas that 

will be arranged in a systematic, logical, clear, orderly and structured manner. This chapter will 

describe the research framework, in which this framework is the steps that will be taken in solving 

problems that are the main subject of discussion. Where this research framework can be seen in 

Figure  below: 

 
Figure 1. Research Framework 

1. Relevant Lecturer Data 
In this stage the writer collects data which comes from related problems. Where the data 

obtained from Amik MahaPutra Pekanbaru. These data are in the form of research, 

education and service. 

2. Grouping data about lecturer performance. 
In this step, the process of grouping research data is carried out using two methods, 

namely: 

a. Descriptive method in which data is collected, then arranged, grouped and analyzed, 
so as to obtain some clear picture results on the problems to be discussed. 

b. Comparative Method in which analysis is carried out by comparing theory and 
practice, so as to obtain a clear picture of the similarities and differences between the 

two. 

3. Look for Rules in Decision Making 
Where the search for rules is in accordance with the basis of complete knowledge into 

separate elements in the form of criteria where later this criterion can solve problems with 

facts with existing knowledge. 

4. Analyzing Lecturer Data 
The data obtained will then be analyzed in order to produce useful information in 

determining the performance of lecturers in data analysis using the TOPSIS method. This 

method is expected to produce solutions from the lecturer's performance. 

5. Design 
To meet the needs of Amik Mahaputra Pekanbaru as a system user, the system design 

stage was carried out. System design in this step begins by presenting data in the form of 

criteria which are managed using the TOPSIS method, design input interfaces, creating 

algorithms and creating interface outputs. At the system design stage, the design is carried 

out using UML (Unified Modelling Language). 

6. Implementation of the system 



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In the implementation phase of the system, the coding process or application creation is 

carried out. In this research, the application development will be built using Hypertext 

Preprocessor (PHP) by applying the TOPSIS method(Zyoud & Fuchs-Hanusch, 2017) 

 

4. Results and Discussions  

Determination of lecturer performance based on existing criteria. There are several 

criteria that need to be considered in determining the performance of lecturers, namely: Education, 

Research, Community Service, Responsibility, Personality, Loyalty, Cooperation, and 

Leadership.  

After the alternatives and criteria are determined, the weighting of the scores for each 

criterion is carried out for each alternative. The next step is to carry out an analysis process of the 

results obtained from data processing. The results or outputs from processing are information in 

the form of priority values from the alternative performance of the lecturers that have the highest 

to the lowest scores. This information will certainly be used by the decision maker in making 

decisions. 

In designing this decision support system, supporting data is needed, including: 
Alternative data and Criteria data. Alternative data consists of data from alternative lecturers to 

be tested, namely: Julianto Simatupang, Mukhtar Muhammad, Sinta Maria and Fitri Ayu. 

The criteria data consist of the three dharma colleges of the lecturer, the criteria data 

include: Education, Teaching, Community Service, Service Orientation, Integrity, Commitment, 

Discipline, Cooperation, and leadership. The data used is data from the tri dharma college of the 

lecturer, be it research, learning, and community service data along with a list of employee 

executive assessments (DP3) of the five lecturers. 

The implementation of this program system includes specifications of hardware 

requirements (hardware), and specifications of software (software). This program is 

recommended to run using hardware (hardware) that has the following specifications: 

1. Intel Pentium Dual Core Process, 2.5 GHz 

2. Memory 1 GB 

3. 80 GB hard drive 

4. 64 MB VGA card 

5. Monitor with a resolution of 1024 x 800 pixels 

6. Keyboard and Mouse 

The software or software used to run this application is the Windows Seven Operating 

System Environment or Windows 10 Application using Web Programing. The steps of processing 

lecturer performance data using the Lecturer Performance appraisal application using the PHP 

programming language are carried out in the following manner: 

Double-click the Xampp Control Panel Icon on the desktop and open Google Chrome, or 

Internet Explorer then type in the search page localhost / Kinerja_dosen so that the Admin page 

of the lecturer performance application will appear and ask for a password. 

Dashboard Form 

This form is the homepage or main page which contains Lecturer data, Criteria data, 

Criteria Set, Lecturer Assessment, Calculation of the final result and Sig Out of the results and 

information which functions as follows: 

a. Home is the home page. 
b. Lecturer data input lecturer data such as NIP input, lecturer name, which contains lecturer 

biodata. 

c. Data The input criteria are the criteria data such as the criteria name weight criteria. 
d. Criteria set is a menu to display the form results from the weights of our criteria. 
e. Lecturer Assessment is a menu for selecting which lecturer data we will input. 
f. The calculation is the result of the lecturer assessment process using the topsis method. 



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Figure 2. Display Dashboard Form 

Add Lecturer Data Page 

Information from Figure 3. The Lecturer Data Input Form consists of 5 fields, namely: 

a. NIDN contains the lecturer ID number code. 
b. Name containing the name of the lecturer. 
c. Address contains the address of the lecturer. 
d. Education contains the lecturer education. 
e. Position contains the lecturer's position. 

 
Figure 3. Display Add Lecturer Data 

 

The description of Figure 3 is a display of the inputted lecturer data such as Nip / Nidn, 

Name, Address, Education and Position, all of which are the result of adding lecturer data or 

called lecturer master data. 



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Figure 4. Display of Lecturer Data 

The description of Figure 4  is a display of the inputted lecturer data such as Nip / Nidn, 

Name, Address, Education and Position, all of which are the result of adding lecturer data or 

called lecturer master data. 

 
Figure 5. Display Criteria Data Input 

The input of the value of the Tridrahma of Higher Education from research to the input 

of the DP3 value of the lecturer based on the amount that has been processed from the lecturers' 

data such as the value of teaching, research value and community service. 



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Figure 6. Display of Criteria Value Process Results 

This is test results page contains lecturer performance appraisal data can be seen 

that compares the original manual data with the system data results. 
Table 1. Information of Calculation 

No Lecturer Name Original Data 
Result of System 

Data 
year Accuracy 

1 Julianto  0.8419 0.8467 2017 

2017 

2017 

2017 

2017 

99.4331 

2 Mukhtar 0.4579 0.5588 49.5705 

3 Muhammad 0.3308 0.4935 67.0314 

4 Sinta Maria 0.6509 0.5218 80.1659 

5 Fitri Ayu 0.4932 0.5455 90.4125 

 

To find the level of accuracy in the following ways: 

(Sum of Original Data) / (Sum of System Results) X 100% 

1. Julianto lecturer accuracy = 99% 
2. Mukhtar lecturer accuracy = 49% 
3. Muhammad lecturer accuracy = 67% 
4. Sinta Maria lecturer accuracy of = 80% 
5. Fitra Ayu lecturer accuracy = 90% 

 

5. Conclusion  

From the test results it can be concluded that the results are stated right, so that the 

TOPSIS method can be used by the leadership as a basis for decision making in determining 
Lecturer Performance Appraisal at Amik Mahaputra Pekanbaru.  From the test results, it can be 

concluded that the results are stated to be correct with an accuracy rate of 74% so that the TOPSIS 

method can be used by the leadership as a basis for decision making in determining the assessment 

of lecturer performance at Amik Mahaputra Pekanbaru. The Technique for Others Reference by 

Similarity to ideal Solution (TOPSIS) method can be used to rank Lecturer Performance 

according to predetermined criteria. 

 

References 

 

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