ISSN: 2001-015X V O L 2 , N O 2 ( 2 0 1 2 ) C O N T E N T S Brigitte Gay Competitive Intelligence and Complex Systems pp. 5-14 Scott Erickson and Helen Rothberg Balancing Knowledge Management and Competitive Intelligence, Initial Insights pp. 15-22 Jihene Chebbi Ghannay and Zeineb Ben Ammar Mamlouk Zeineb Synergy Between Competitive Intelligence and Knowledge Management - a key for Competitive Advantage pp. 23-34 Olivier Mamawi Foundations of Competitive Intelligence System to Form Business Coalitions pp. 35-41 Gabriela López, Steve Eldridge, Salomón Montejano and Patricia Silva Competiveness from Contextualisation of Supply Chain Knowledge pp. 42-50 Mattias Nyblom, Jenny Behrami, Tung Nikkilä and Klaus Solberg Søilen An evaluation of Business Intelligence Software systems in SMEs – a case study pp. 51-57 ~ 2 Journal Contact: Mailing Address: JISIB Halmstad University Box 823 301 18 Halmstad SWEDEN Principal Contact: Dr. Klaus Solberg Søilen School of Business and Engineering (SBE) Email: klaus.solberg_soilen@hh.se Copyright © 2011 JISIB, Halmstad University. All rights reserved. 3 E D I T O R I A L T E A M Founding Editors Prof. Henri Dou (France), Goupe ESCEM Prof. Per Jenster (China), NIMI Honorary Editors Prof. John E. Prescott (USA), University of Pittsburgh Prof. Bernard Dousset (France), Toulouse University Editor-in-Chief Dr. Klaus Solberg Søilen (Sweden), Halmstad University Regional Associated Editors America: Prof. G. Scott Erickson (USA), Ithaca College Europe: Prof. Sahbi Sidhom (France), Nancy University Asia: Prof. Xie Xinzhou (China), Beijing University Africa: Prof. Adeline Du Toit (South Africa), University of Johannesburg T h e E d i t o r i a l B o a r d : Dr. Mark Xu, University of Portsmouth, UK Dr. Subir Ranjan Das, University of Petroleum & Energy Studies, India Assistant Professor Dirk Vriens, Radboud University, Netherlands Professor Karim Baina, École nationale supérieure d'informatique et d'analyse des systèmes (ENSIAS), Morocco Professor Uwe Hannig, Fachhochschule Ludwigshafen am Rhein, Germany Dr. Klaus Solberg Søilen, Halmstad University, School of Business and Engineering, Sweden Dr. Eduardo Flores Bermudez, Bayer Schering Pharma AG, Germany Professor Kingo Mchombu, University of Namibia, Namibia Professor Adeline Du Tout, University of Johannesburg, South Africa Professor Pere Escorsa, School of Industrial Engineering of Terrassa, Politechnical University of Catalonia, Spain Assistant Professor Per Frankelius, Örebro University, Sweden Professor Malek Ghenima, L'Université de la Manouba, Tunisia Professor Blaise Cronin, Indiana University, United States Dr. John E. Prescott, University of Pittsburgh, United States Dr. Michael L Neugarten, The College of Management, Rishon LeZion, Israel Professor Mika Hannula, Tampere University of Technology, Finnland Professor Kamel Smaili, Université Nany 2, France Professor Henri Jean-Marie Dou, ATELIS Competitive Intelligence Work Room of the Groupe ESCEM, France Professor Bernard Dousset, Toulouse University, France Professor G. Scott Erickson, Ithaca College, United States Professor Sahbi Sidom, Université Nancy 2, France Professor Xinzhou Xie, Beijing Science and Technology Information Institute, China Associate Professor Jonathan Calof, Telfer School of Management at University of Ottawa, Canada Professor Per V. Jenster, Nordic International Management Institute, China Professor Alfredo Passos, Fundação Getulio Vargas, Brazil Professor Brigitte Gay, ESC-Toulouse, France Professor Sophie Larivet, Ecole Supérieure du Commerce Extérieur (ESCE), Paris, France T h e M a n a g e r i a l B o a r d : Arik Johnson, Chairman Aurora WDC, United States Raíner E Michaeli, Director Institute for Competitive Intelligence GmbH, Germany Philippe A. Clerc, Director of CI, innovation & IT department at the Assembly of the French Chambers of Commerce and Industry, France Alessandro Comai, Director of Miniera SL, Project leader in World-Class CI Function, Spain Pascal Frion, Director Acrie Competitive Intelligence Network, France Hans Hedin, Vice President Business Development at Global Intelligence Alliance Group, Sweden Dr. Sofiane Saadi, Directeur Général du Laboratoire en Organisation et Gestion des Entreprises (LOGE) Algeria. Managing Director NT2S Consulting Inc. North Vancouver, BC, Canada javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/49') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/18') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/20') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/19') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/21') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/3') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/22') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/23') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/24') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/25') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/26') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/27') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/28') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/6') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/29') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/17') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/16') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/4') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/7') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/8') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/9') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/10') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/12') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/31') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/13') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/14') javascript:openRTWindow('https://ojs.hh.se/index.php/JISIB/about/editorialTeamBio/15') 4 JOURNAL OF INTELLIGENCE STUDIES IN BUSINESS Halmstad, September 30 2012 E D I T O R I A L N O T E V O L 2 , N O 2 ( 2 0 1 2 ) The third issue of JISIB marks the journal’s first anniversary. Again we are delighted to welcome contributions by academics from all over the world, from so many different backgrounds. We also delighted to have contributions from a large number of female authors. This together shows, we believe, that the field of intelligence studies has a truly global reach. Most contributions continue to come from best papers from a number of conferences related to Intelligence Studies. For the articles in this issue we would like to thank in particular our American Editor, Prof. G. Scott Erickson. Four out of six articles this time come from ECKM 2012, which was held 6-7 September in Cartagena, Spain. Track co-chairs for the Mini Track on Competitive Intelligence and KM was G. Scott Erickson, Ithaca College, Ithaca, NY and Helen N. Rothberg, Marist College, Poughkeepsie, New York. The article by Brigitte Gay shows how graphs can be used to illustrate and understand relations between organizations and companies. It illustrates well the degree to which the field of Competitive Intelligence relies heavily today on the development of new software. The article by Scott Ericson and Helen Rothberg clarifies much around the importance of knowledge assets and the study of Knowledge Management with that of Competitive Intelligence. Few have done more to understand this area than these two authors. Their findings have also been published in a new book this year, “Intelligence in action” (Palgrave Macmillan). The contribution by Jihene Chebbi Ghannay and Zeineb Ben Ammar Mamlouk Zeineb is a literature review that shows the same interdependence between CI and KM. The article by Olivier Mamavi shows what you can do with graphs to identify and understand networks for problems containing big data, in this case companies who have obtained French procurement contracts. The article by Gabriela López, Steve Eldridge, Salomón Montejano and Patricia Silva shows how to improve supply chain knowledge by a continuous evaluation and contextualization of a company’s own practices. The last article by Mattias Nyblom, Jenny Behrami, Tung Nikkilä and Klaus Solberg Søilen is an investigation into what kind of Business Intelligence software is used by SMEs, why, and how companies evaluate their systems. As such its aim is to narrow a gap between theory and practice. On behalf of the Editorial Board, Sincerely Yours, Dr. Klaus Solberg Søilen Halmstad University I Box 823 I S-301 18 Halmstad, Sweden I Tel: +46 35-16 71 00