STRATEGY Volume 1, No. 1 February, 1990 1 The organization life cycle: Integrating content and process 13 Planning in small vs. large business: Do managers prefer different tools? 25 The Eximbank state/city pilot initiative for small business exporters: Goals, achievements, and the path ahead for export-finance support at the local level 37 Issues in managing small business information systems 44 The status of computerized accounting sof tware in small American businesses 52 Management policy in franchising operations: A preliminary study 60 Innovative turning points in the path to entrepreneurial success 65 A measurement model of the economic impact of Small Business Institutes