STRATEGY Publication StalT Editor Dr. Joe Singer University of Missouri Kansas City, Missouri Associate Editor Gary R. Hazeltine Professional Support Services Olathe, Kansas Editorial Assistant Tom Barlow University of Missouri Kansas City, Missouri Editorial Advisory Board Dr. Chi Anyansi-Archibong North Carolina Agt T State University Dr. David Brennan University of St. Thomas Dr. Radha Chaganti Rider University Ms. Sally A. Charles Charles Consulting Dr. Ron Cook Rider University Dr. Richard T. Dailey University of Montana Dr. Dale Dickson Mesa State College Dr. Gwen Fontenot Marketing Solutions Dr. Joseph J. Geiger University of Idaho Dr. Frederick D. Greene Manhattan College Dr. Lynn Hoffman University of Northern Colorado Dr. Bill Jackson Stephen F. Austin State University Dr. Lawrence Klatt Florida Atlantic University Dr. Kenneth J. Lacho University of New Orleans Dr. Thomas J. Liesz Western State College Dr. Stephen Lucas University of North Carolina-Greensboro Dr. Steven J. Maranville University of St. Thomas Dr. Thaddeus McEwen University of North Carolina-Greensboro Dr. Inge Nickerson Barry University Dr. Neal R, Pruchansky Keene State College Dr. Matthew C. Sonfield Hofstra University Dr. Harriet Stephenson Seattle University Dr. George Vozikis The University of Tulsa Dr. John Wallace Marshall University A joint publication of the Small Business Institute Directors'ssociation and the Henry W. Bloch School of Business and Public Administration. Send subscription requests to Roosevelt D. Butler, Ph.D., SBIDA Secretary-Treasurer, The College of New Jersey, School of Business, Box 4700 Hillwood Lakes, Trenton, NJ 08650-4700. Annual subscriptions may be ordered at $20 each (U.S. dollars only). International subscriptions add $5 annually for postage and handling. Back issues may be ordered at $ 12 each. Copyright 1997 Small Business Institute Directors'ssociation ISSN 1081-8510 Wouldn't you and SBIDA be a perfect professional fit? YES ...ifyou have a strong interest in the growth and prosperity of small, entrepreneurial, and family-owned businesses. YES ...ifyou believe that collegiate business management education is strengthened by experiential learning opportunities. YES ...ifyour academic program, Small Business Institute™,SBDC, or manageinent assistance center strives to give small business and entrepreneurship issues equal exposure to those of large business. YES ...ifyou have a strong interest in small business consulting and/or small business case writing. Our publications and regional and national conferences explore issues, trends, and managerial training for small, entrepreneurial, and family-owned businesses. Student development is encouraged and supported through our Small Business Institute™Program, the preeminent small business field case consulting program in the United States. For Membership Information contact: Pamela S. Schindler SBIDA VP-Marketing & Membership Voice; (937) 327-7904; Fax: (937) 327-6143 Email: PSCHIlq@wittenberg.edu 1997 Dues: US, $ 100.00; International, $ 125.00 I'mall Business Institute 1997 Membership Directors'ssociation 1997-1998SBIDA Officers Small Business institute Directors'ssociation President Vtce Presidenr-Case Comperirron Charles H. Itlatthens, Ph.D. ltiichael D. Ames, Ph.D. UniversityofCincinnati Cal tfornia State University, Fuflenon Conegeof BusinessAdmtntstration Depanment of Management Department of Management Fuflerton,CA 92634 Cincinnati, OH 45221-0165 OAice: (714)644-4541 OAice: (513) 556-7123 FAX: (714) 644-1259 FAX: (513)556-4891 E-mail'btamesQat'uflerton edu E-mall:charles.matthewstauc.edu Vice President-Development Presi dent- Elver Edward G. Cole, 61.B.A. Lloyd W. Fernald, Jr., D.B.A. St Mary's Umverstly University of Centrnl Florida School of'Busmess Administration 4000 Central Florida Boulevard One Camino Santa Maria Orlando, FL 32816-1400 San Antonio, TX 78228 Oflice (407) 823-5727 Oflice: (210) 431-2039 FAX: (407) 823-3725 FAX: (210) 431-2115 E-mafl: Boyd.remold(ribes.ucf edu E-maik ecoleQaalvtn.stmarytx.edu Erecurive Vice President&ddministronon Vice Presidrnr —Morketingand Membership Owen F. Fontenot, Ph.D. Pamela S. Schindler, SI.B.A. 111 St Andrews Drive Wittenberg Universuy Mabank, TX 75147 P.O. Box 720 OITlce: (903) 451-9339 Springfield, OH 45501 FAX: (903)451-9156 OAice: (937)327-7904 E-mall: fontenotgtlaol.corn FAX: (937) 327-6143 E-mafl: pschintlwittenberg.edu Vtce-President-Programs J. Douglas Frazer, Ph.D., CPA Secrerory- Treasurer Millersvtfle University Rooseven D. Butler, Ph.D. BusinessAdministration The College of New Jersey P.O. Box 1007 School ol'Business Minersvifle, PA 17551-0302 BOx 4700 Hiflwood Lakes Office (717) 871-5555 Trenton, NJ 08650-4700 FAX: (717) 871-2464 Office (609)771-2868 E-maik dfrazermarauder.minersv edu FAX: (609) 771-2845 E-man: rbutlertltcnj.edu Vice-Presidenr-Publications Sherriu R. Taylor, M.B.A., SPHR immediate Pass President Texas Woman's University Geralyn McClure Franklin, Ph.D. Smafl Business Institute Stephen F. Austin Slate University P.O. Box 425738 Department of Management and Marketing Denton, TX 76204 Nacogdoches,TX 75962-9070 OAice: (817) 898-2903 OAica: (409) 468M103 FAX: (817) 898-2120 FAX: (409) 46S-1600 E-mail f taylortwu.edu E-mail'frankl tnsfasu edu Vice President-Program QuoliryAssurance Ronald S. Rubin, Ph.D. UniversityofCenual Florida 4000 Central Florida Boulevard Orlando, FL 32SI 6-1400 OAice: (407) 823-2682 FAX: (407) 823-3891 E-mafl: ruble(Npegasus cc.ucf edu