Lensa: Kajian Kebahasaan, Kesusastraan, dan Budaya  p-ISSN: 2086-6100 
Vol. 12 No. 2, July-December 2022, Page 263-281 

http://jurnal.unimus.ac.id/index.php/lensa  
 

 e-ISSN: 2503-328X 

 

 

 
Empowering Digital Language Literacy in… 
Masriatus Sholikhah, Candradewi Wahyu Anggraeni 
DOI: https://doi.org/10.26714/lensa.12.2.2022.263-281 

263 

 

 
Empowering Digital Language Literacy in Writing 

Instructions: Lecturers’ and Students’ Voices 

Masriatus Sholikhah1*,  
Candradewi Wahyu Anggraeni2 

1STKIP PGRI Jombang,  
2Universitas Tidar 

Indonesia  

*marish.sholikhah@gmail.com 
 
 

 Article History: Submitted on 28th September 2022; Revised on 28th November 2022; 
Accepted on 12th December 2022; Published date on 31st December 2022 

 
 

ABSTRACT 
 

In facing the metaverse era, technology in language instruction plays an 

essential role in elevating students’ digital literacy. It leads teachers to 

integrate digital tools utilization in the instructional context to 

accommodate the students’ need for productive and meaningful learning. 

Following this issue, this research explores teachers’ and students’ voices 

regarding the empowerment of Digital Language Literacy in writing 

instructions. The research method used in this study is a case study. 

Researchers administered interviews and questionnaires as data collection 

instruments in obtaining the data. The open-ended interview was carried 

out with the lecturers of writing courses. Besides, the close-ended 

questionnaire was also administered to the students of writing courses. The 

participants of this current study were 3 lecturers and 40 students from two 

universities in Indonesia. To uphold the theoretical lens of Digital Language 

Literacy, this research uses and adapts the theory of Eshat (2004) and Porat, 

Blau & Barack (2018) as the underlying framework. The results showed the 

three aspects of lecturers’ and students’ perspectives in which they cover 

Digital Language Literacy implementation, Digital Language Literacy 

challenges and opportunities, and the ways to empower Digital Language 

Literacy in the writing instructions. As a result, the research findings 

contribute to improving digital language literacy implementation, specifically 

in teaching writing in EFL Higher Education context. 

Keywords: digital language literacy, writing instruction, teachers’ and 
students’ voices. 

http://jurnal.unimus.ac.id/index.php/lensa
https://doi.org/10.26714/lensa.12.2.2022.263-281
mailto:marish.sholikhah@gmail.com


 
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Empowering Digital Language Literacy in… 
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INTRODUCTION  
 

In recent years, digital literacy has played a pivotal role in all aspects. 
In the English Language Teaching (ELT) context, digital literacy is 
transformed into digital language literacy promoted in ELT to fulfill the 
21st-century skills and face the Metaverse era. The notion of 21st-century 
skills refers to students' ability to develop to succeed in the information age 
(Borja II, 2018). Kim et al. (2019) highlighted six domains of 21st-century 
skills that cover critical thinking, problem-solving, creativity, metacognition, 
communication, digital and technological literacy, civic responsibility, and 
global awareness. Furthermore, these 21st-century skills intertwine with the 
current and future phenomena of a metaverse in education. Conversely, 
Mystakidis (2022) contend that the Metaverse is a post-reality universe, a 
perpetual and persistent multiuser environment that merging physical reality 
with digital virtuality. Regarding online distance education as the response 
to school closure by the spread of contagious Covid-19, Metaverse has the 
potential to remedy the fundamental limitations of web-based 2D e-learning 
tools.  

Riberio (2021) adds that Augmented and Virtual Reality (AR & VR) 
are involved in the Metaverse. Referring to the notion of 21st-century skills 
and Metaverse, teachers and students must prepare all aspects to face the 
new era of the educational system in the future. As mentioned earlier, one 
of the 21st-century skills is digital literacy. In this case, digital language 
literacy is needed to be integrated and empowered in all English skills, with 
no exception in writing instruction. Writing instruction in English as a 
Foreign Language can be challenging because it needs many preparations to 
fulfill the learning goals. Celce-Murcia (2001) proposes that teaching writing 
needs countless efforts due to various settings, classrooms, and teaching 
methods. Harmer (2015, p. 360) denotes, “writing is the one that teachers 
and learners seem most reluctant to focus on because it requires them to 
make special efforts.” Those notions reflect that teaching writing is a 
complex skill that requires many domains to achieve effective teaching. 
Cheung (2016) views that teachers must understand and realize the concept 
of writing skills and the process involved. Instilling the creative process of 
writing, lecturers should accommodate students with magnificent learning 
tools and materials to combat all the hurdles commonly faced during the 
session. 

Regarding the implementation of digital language literacy in writing 
instruction, it needs to consider learning objectives, students’ and teachers’ 
level of being a digital native and digital immigrant in this digital savvy era. 
Furthermore, Son in Son et al. (2017) denote that digital literacy relates to 
the competence to use digital technologies for creation, communication, 
collaboration, and information search and evaluation in a digital society 
which intertwines with knowledge and skills development. In line, Hobbs 
(2011) focuses on five fundamental dimensions of digital literacy: the access 

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dimension, the critical thinking dimension, the expressive dimension, the 
social responsibility dimension, and the act dimension. Again, Son et al. 
(2017) mention that identifying the digital literacy level of students’ target 
language and knowing the factors affecting students’ uses of digital 
technologies in the local context are essential to be explored in achieving 
the effective implementation of digital language literacy. Hague & Payton 
Son et al. (2017) emphasize eight domains of digital literacy: functional 
skills, E-safety, effective communication, the ability to find and select 
information, collaboration, cultural and social understanding, critical 
thinking and evaluation, and creativity.  

Challenges and opportunities exist when implementing digital 
language literacy in the English Language Teaching context. A study 
conducted by Argawati and Suryani (2020), their study aimed to explore the 
changes and barriers in Digital Based Instruction (DBI). The study used a 
descriptive qualitative research design. The instruments of data collection 
were observation and interview. The research participants were five English 
teachers who taught five courses and two hundred students. The findings 
showed four advantages of DBI implementation: activating students, 
elevating digital literacy, provoking students’ creativity, and creating a new 
application. However, three barriers to implementing DBI were limited 
devices, limited access, and limited digital.  

Another study was conducted by Hafifah and Sulistyo (2020). The 
purpose of their research was to investigate teachers’ knowledge, 
experiences, ICT literacy levels, and to what extent they integrate ICTs in 
ELT to explore teachers’ knowledge, experiences, ICT literacy levels, and to 
what extent they integrate ICTs in ELT. This study employed a 
correlational study, and an online survey was conducted. The research 
participants were two hundred and eighty (280) English lecturers who 
taught English subjects from more than 130 different universities in 
Indonesia. The results showed a significant correlation between the 
lecturers’ ICT literacy levels, the lecturers’ training experiences, internet 
frequency usage, and ICTs integration in language teaching.  

Furthermore, Sholikhah (2017) employed classroom action research 
to investigate students speaking skill achievement by collaborating TEDx 
video watching with WhatsApp voice mode recording. The research 
participants were thirty-nine (39) EFL students of the tertiary level. The 
results showed that combining digital tools significantly improved students’ 
speaking skills, vocabulary range, and grammar usage. They viewed the 
implementation of digital tools as helpful, enjoyable, and beneficial as the 
implementation of digital tools skills. In addition, Anggraeni (2017) 
conducted a case study using Instagram in writing class. In her study, the 
research participants were sixty writing class students who responded to the 
open-ended questionnaire. The findings showed that the students had 
positive voices toward using Instagram as a digital application in writing 
courses. In addition, it highlighted the drawbacks and benefits of integrating 

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Instagram into writing classes. The defects dealt with the internet 
connection issues, the writing quality, and the students’ Instagram privacy. 
However, the virtues covered the use of Instagram was not time-
consuming, it could improve students’ writing skills, it developed students’ 
confidence in publishing their writing, and it could be done every time and 
everywhere.  

The previous studies captured similarities and differences between 
those four earlier studies with this study. The similarities were in 
implementing digital language literacy in the English classroom context. On 
the other hand, the different domains were in the research design, research 
participants, and study context. By considering the differences, they benefit 
from insight into the knowledge and practice of implementing digital 
language literacy in an English classroom with different research 
participants and contexts of study. Therefore, to close the gap, the novelty 
of this study concerns more on the perspectives of students and lecturers in 
empowering digital language literacy in writing instruction in the EFL 
higher education context. It is crucial to explore the students’ and lecturers’ 
voices because it captures the actual conditions that they feel and views 
toward digital language literacy, so it contributes to the empowerment of 
digital language literacy, specifically in writing classes. In the future, the 
result of this current study is also adventitious for developing language skills 
materials for both institutions. 

Regarding digital language literacy implementation, the writing 
lecturers of the English Education Department of STKIP PGRI Jombang 
and Universitas Tidar have already integrated digital language literacy in 
writing instruction through some learning applications and Gamification 
such as Google Classroom, Quizziz, and Google Scholar. However, there 
are still barriers to implementing it. To cope with the problems of digital 
language literacy implementation, it is paramount to empower digital 
language literacy. This study is pivotal to exploring the perspectives of 
lecturers and students toward digital language literacy implementation in 
writing instruction. This study is guided by the main research question: How 
do lecturers’ and students’ voices toward empowering digital language 
literacy in writing instruction? 

 
METHOD  
 
 This study employed a case study to explore lecturers’ and students’ 
perspectives on empowering digital language literacy in writing instruction. 
Yin (2003) defines “case studies are the preferred strategy when “how” or 
“why” questions are being posed and when the focus is on a contemporary 
phenomenon within some real-life context.” In conducting a case study, the 
researchers focused on one or more cases through in-depth and detailed 
data collection related to multiple sources of information (Creswell, 2011). 

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This study focused on one point, which was the empowerment of digital 
language literacy.  
 This study was conducted in writing classes in the English 
Education Department of STKIP PGRI Jombang and Universitas Tidar. 
These two institutions were chosen because the lecturers have already 
implemented digital literacy in their writing classes, starting from the 
introduction of Paragraph writing, Essay Writing, Professional Writing, and 
Creative Writing. Besides, three writing lecturers (Romeo, Ann, Juliet –
pseudonym), and forty students were research participants. Considering the 
concept of a case study, this case study used structured interviews and 
close-ended questionnaires to collect the data. The structured interview 
consisted of six questions to obtain the lecturers' voices. The questions can 
be viewed below. 
  

1. Have you ever implemented some or all digital literacy skills (Critical 
Thinking and Evaluation, Functional Skills/ ICT Skills, Creativity, 
Cultural and Social Understanding, Collaboration, Effective 
Communication, The ability to find and select information, and E-
safety) in your writing class?  

2. What are the digital language tools that you mostly use in writing 
class? 

3. What factors affect the use of digital technologies for language 
learning? 

4. What are the benefits of implementing digital language literacy in 
your class? 

5. What are the barriers to implementing digital language literacy in 
your class? 

6. How do you empower digital language literacy in writing 
instruction? 

Moreover, the close-ended questionnaire consisted of forty items (adopted 
from Son et al., 2017) administered to the forty tertiary students. The 
questionnaire can be accessed at this link 
https://bit.ly/DigitalLanguageLiteracyinWritingClass.  
 In collecting the interview data, the researchers implemented three 
steps; the first is to construct the interview subject of the ref questions 
based on the theoretical framework. Second, asking permission from the 
interviewee to be interviewed (the researchers did this process by asking the 
participants orally and making sure that the respondence data are 
confidential), and interviewing the interviewee. In collecting the 
questionnaire data, the researchers adopted the questionnaire items and 
created the Google form, the Google form link was sent to the students via 
WhatsApp, and the students completed the form. As the link is spread out 
towards the students joining the writing classes of both institutions, forty 
students completed the questionnaire. In analyzing the data, the researchers 
read all data, sorted the data representing the research topic, organized the 

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data into themes, examined and elaborated on the research findings, and 
validated the data with triangulation. In this case, the researcher 
implemented peer debriefing and data triangulation derived from either the 
students’ or lecturers’ voices to confirm the data's trustworthiness.  
 
FINDINGS AND DISCUSSION 
 

Generally, the population demographic of this research is a group 
of writing skills lecturers and students of tertiary level in two universities in 
Indonesia. In detail, the interview session was administered to three 
lecturers (1 male and two females) and 40 students (9 males and 31 
females). The students are actually of different ages and taking other writing 
classes (Argumentative Essay, Professional writing, Introduction to Essay 
Writing, and Creative Writing). Most students were between eighteen and 
twenty years (18 years old=5%, 19 years old=25%, and 20 years old=50%), 
17% were in their 21, and only 1% were in their thirties. All participants’ 
responses are presented based on the research objective as the following; 

 
Students’ voices towards empowering digital language literacy 

As the research objective explored above, three prominent aspects 
are generally becoming the issue of concern; 1) digital language literacy 
implementation, 2) digital language learning challenges and opportunities, 
and 3) ways to empower Digital language learning in writing classes. The 
three core issues will be elaborated as the following. 
 
1) Digital language literacy implementation 

Students were asked to answer several questions related to detailed 
information on digital applications implementation, internet, and website 
usage, computer and word processing application utilization, and digital 
language tools usage. The questions are close-ended (adapting the Likert 
and Guttman scales) and multiple choice. Students explored that, generally, 
the lecturers of writing skills they join have already implemented different 
educational instructional applications. Out of the total respondents, 87% of 
them (35 students) believed that the lecturers experienced them in digital 
literacy skills such as Cultural and Social Understanding, Collaboration, and 
Effective Communication). In addition, with a range of minimally two years 
and an average of eight years of experience, the students typing skills 
reached 45%, which involved them working with word processing 
applications, while 50% sat at an acceptable level. It means that working 
with words spreadsheet is not an obstacle for them, mainly for the 5% of 
the total amount. 

Furthermore, 70 % of the total respondents are at a good level of 
web search skills. It infers that in searching for information through the 
internet clouds, the students are at a good level, and the lecturers do not 
need to put a great effort in assisting students with some tasks that require 

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them to surf the websites. (see Table 1). 
 

Table 1: 
Percentage of students’ typing skills and web search skills 

No Level of Students’ 
Literacy 

Students’ 
Typing Skills 

Students’ Web 
Search Skills 

1  Very poor 0 % 2.5 % 

2  Acceptable 45 % 20 % 

3  Good  50 % 70 % 

4  Very Good 5 % 7.5 % 

 
  

Although more than 85 % of the students do not have a personal 
homepage, they use computers for learning needs rather than other 
activities. The learning activities here mean reading on screen (85%), 
watching educational videos (100%), and using social networking (95%) to 
support their learning language process. It then reflects the students’ 
internet literacy (good 65% and very Good 10%), digital literacy (good 
57.5% and Acceptable 37.5%), and computer literacy (55% good and 
Acceptable 35%). The data is resumed in the following (see Table 2).  
 

Table 2: 
Students’ internet, digital, and computer literacies 

No Level of 
Students’ 
Literacy 

Students’ 
Internet 
Literacy 

Students’ 
Digital 

Literacy 

Students’ 
Computer 
Literacy 

1  Very poor 2.5 % 0 %  0 % 

2  Acceptable 22.5 % 37.5 %  35 % 

3  Good  65 % 57.5 %  55 % 

4  Very Good 10 % 5 %  10 % 

 
Becoming digital natives in the disruption era, the students take 

great advantage of technology such as mobile applications, social 
networking, accessing digital learning resources, and some dictionary 
applications to assist them in the instructional process (see Table 3). It helps 
them fulfill the lecturers' tasks, such as constructing microblogs, 
constructing an essay, or arguing ideas through the academic text.   

 
Table 3: 

Language tools mostly used by students and lecturers in Writing class 

No Aspects Students Lecturers 

1 Word processing application 95 % 90 % 

2 Spreadsheet applications 42.5 % 15 % 

3 Database applications 7.5 % 2.5 % 

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4 Presentation applications 90 % 87.5 % 

5 Communication applications 10 % 2.5 % 

6 Learning management systems 92.5 % 85 % 

7 Virtual worlds 5 % 0 % 

8 Social networking services 80 % 60 % 

9 Blogs 17.5 % 5 % 

10 Podcasts 10 % 2.5 % 

11 Photo sharing sites 12.5 % 2.5 % 

12 Video sharing sites 60 % 42.5 % 

13 Web search engines 62.5 % 25 % 

14 Dictionary apps 45 % 5 % 

15 Educational platform 60 % 47.5 % 

16 Online Conference 87.5 % 80 % 

17 Writing apps to avoid 
plagiarism 

50 % 100 % 

 
The fact portrayed in instructional activities, course projects, and the 

assessment process presented. Lecturers require students to do some 
projects individually or in a group, including using spreadsheets, 
presentation applications, educational platforms, and others (see Table 3). In 
addition, lecturers always highlight the importance of originality and 
authenticity in constructing ideas by elaborating on the plagiarism-checking 
system and dictionary applications.  

Students stated that five primary digital language tools were utilized 
during the session: a word processing application, a Learning Management 
System, an online conference, a presentation application, and social 
networking services. Interactivity with lecturers, peers, and online 
knowledge-sharing behavior has significantly impacted students’ 
engagement, consequently impacting students’ academic performance 
(Ansari & Khan, 2020). 
 
2) Digital language learning challenges and opportunities 

To achieve the learning outcomes based on the curriculum, lecturers 
are presented with magnificent material and applications to support the 
interaction between lecturers-students and students-students. However, 
some issues need to be tackled, and benefits can pursue (see Table 4).  

 
Table 4: 

The challenges of Digital Language Literacy inside the classroom wall 

No Aspects Percentage 

1 Lack of time 57.5 % 

2 Lack of knowledge of teachers 25 % 

3 Lack of skills of teachers 32.5 % 

4 Lack of interest of teachers 37.5 % 

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5 Lack of training 47.5 % 

6 Lack of supporting resources 60 % 

7 Lack of budget 45 % 

8 Lack of knowledge of students 65 % 

9 Lack of skills of students 52.5 % 

10 Lack of interest of students 47.5 % 

11 Lack of learning materials 27.5 % 

12 Lack of facilities 52.5 % 

In detail, the barriers during the instructional process include 
internal and external factors. External factors or so-called technical factors 
in this research refer to lack of time (57.5 %), lack of facilities (52.5 %), and 
lack of supporting resources (60 %). The school closure policy and the 
learning time restriction cut the standard learning hour to 50% off. It leads 
to weaknesses in classroom interaction, lecturers/peers-feedbacks, and a 
limited chance to practice inside the classroom wall. For some universities 
in developing countries like Indonesia, such shortcomings are pretty 
common in developing countries where financial constraints hinder ICT 
access (Korangten, 2012). In addition, internal factors also become the 
hurdles of the learning process, which include students’ lack of skills and 
knowledge (65 %), lack of training (47.5 %), lack of materials (27.5 %), and 
even some students’ voice their weakness from the lecturers (knowledge 25 
25 % and skills 32.5 %). The phenomena inferred that successful 
technological-based instruction requires a preparation that requires 
lecturers' knowledge, the institution's amenities, and the students’ readiness.  

Despite the weaknesses, the ICT-based instruction outweighs the 
failings, as reported in the following table; 

  
Table 5: 

Students’ response to the digital literacy empowerment 

No Level of Students’ 
Agreement 

Disagree  Strongly 
Disagree 

Agree Strongly 
Agree 

1 Enjoying using the digital 
devices 

3 % 0 % 45 % 52 % 

2 Feeling comfortable using 
digital devices 

3 % 0 %  40 %  57 % 

3 Knowing various types of 
digital devices 

10 % 0 %  40 %  35 % 

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4 Knowing the definition of 
digital literacy 

11 % 1 %  52 %  7 % 

5 Feeling threatened by digital 
technology  

40 % 25 %  28 %  3 % 

6 Feeling left behind compared 
to other fellows in using 
digital technology 

19 % 5 %  10 %  6 % 

7 Improving digital fluency is 
crucial 

2 % 0 %  23 %  72 % 

8 Personal writing skills can be 
enhanced by using digital 
tools and sources 

1 % 0 %  35 %  62 % 

9 Training in technology-
enhanced language learning 
should be included in 
language education programs 

2 % 1 %  35 %  57 % 

10 Motivated to develop writing 
skills by using digital tools 

2 % 0 %  38 % 57 % 

 
Table 5 above reported that the ICT enactments during the 

instructional process significantly broadened students' horizons. They said 
they enjoyed the class, which utilized digital devices (strongly agree 52.5 %). 
Despite all the projects, they also feel comfortable (57.5 % strongly agree). 
Hence, they finally know the various digital devices they can use to support 
their learning process despite their limitations. Electronic devices and social 
media allow students to collaborate in learning and share resource materials 
with their colleagues (Gikas & Grant, 2013). Students feel confident and no 
longer intimidated using digital technologies (40%). The learning process 
also provides an equal chance for the students to actively engage during the 
sessions (19%), and students can improve their writing by using different 
types of technologies (62.5 %). Further, students believe that they also need 
to improve their digital fluency (72.5 %) and that they can easily find writing 
sources (57.5 % strongly agree). In addition, students are motivated to use 
digital tools (57.5 % strongly agree) because it provides them a chance to 
find ideas and elaborate their work.  

 
3) Ways to Empower the Digital language learning in writing class 

The magnificent technology incorporated in the class would be 
vague unless the lecturers, as the learning facilitator, assist students in 
understanding the materials and recognizing the educational app's operation 
system. In detail, students perceive that to keep the student engaged and 
relate to real-life context (strongly agree 57.5 %), lecturers and students 
should use social media as a learning and collaborating medium. Avoiding 

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plagiarism is also becoming a concern of the students since lecturers require 
the originality of their works (67.5 %); as a result, it can manage their online 
identity (65%). For some reason, social media also potentially becomes a 
learning distraction for the students; therefore, they hope lecturers also 
provide them with the trick to keep them from distraction (65%) and 
authentic materials (67.5 %). Above all, students believed in the significance 
of facilitating students with Gamified learning, Digital field trips, integrating 
social media, gathering student feedback, creating digital content, and using 
a shared-online classroom calendar. Besides, the chance to review and 
critique web pages and incorporate video and multimedia into lessons, 
presentations, and online activities for students who finish work early (57% 
strongly agree). And finally, it can improve students' critical thinking in a 
writing class (strongly agree 60%). In line with the findings, Burton et al. 
(2015) believed that digital literacy also comprises practical problem-solving 
skills, critical thinking and communication skills, creativity and self-
regulation, and an understanding of culturally and contextually-based 
practice in user engagement with digital technologies.   
 
Lecturers’ Voices toward Empowering Digital Language Literacy 

The domains of digital language literacy cover critical thinking and 
evaluation, functional skill/ ICT skill, creativity, cultural and social 
understanding, collaboration, effective communication, the ability to find 
and select information, and E-safety. The elements root of the digital 
literacy concept proposed by Son et al. (2017). The obtained data 
thoroughly revealed that the lecturers of writing skills in STKIP PGRI 
Jombang or Universita Tidar implemented a wide range of ICT that 
stimulated students’ digital literacy in at least six domains. The lecturers 
believe that the domain of collaboration and the ability to find and select 
information is the prominent area that the students should master in the 
first place. In line with this finding, Leu et al. (2008) stated that the Central 
to being effective with the Web is strategically searching for information 
and evaluating its accuracy and relevancy. It means that comprehending 
students in locating and consuming the suitable site as the source or 
reference of students' work is essential throughout the academic writing 
process. In addition, some decades ago, Paul Gilster (1997) defined that the 
ability to understand and use information in multiple formats from various 
sources when presented via computers is primarily characteristic of digital 
literacy. It then leads lecturers to elaborate digital activities in nurturing 
students individually or in a group.   
  

Table 6: 
The implementation of digital language literacy 

Name of lecturers 
(pseudonym) 

Responses 

Romeo 7 out of 8 domains  

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(cultural and social understanding, collaboration, 
effective communication, the ability to find and select 
information) 

Ann 6 out of 8 domains  
(critical thinking and evaluation, functional skill/ ICT 
skill, creativity, collaboration, effective 
communication, the ability to find and select 
information) 

Juliet All domains 

 
Regarding the utilization of digital tools during the learning process, 

all lecturers already presented material with the local Learning Management 
System (LMS), such as ELITA or SPADA (see table 2). This functions to 
facilitate the students in accessing material during the school closure 
because of the contiguous Covid-19. The utilization of LMS requires 
lecturers’ ability to handle the system; however, it contributes beneficial 
impacts to the course simultaneously (Pertiwi & Musthafa, 2020). Besides, 
the lecturers also introduced students to various types of writing an 
application to maintain their work originality through some dictionary apps 
and the magnificent plagiarism checking system. In line with this current 
research finding, Muthmainnah (2019) revealed a positive correlation 
between digital literacy understanding and students' writing originality. In 
addition, Rahman et al. (2019) also found that incorporating students with 
social networking services is a valuable experience to share with the 
students. It contributes a lot of benefits and satisfaction among students. 
Furthermore, Melles & Unsworth (2015) and Wahyuningsih (2020) 
enforced the urgency of a wide range of recognition of institutional and 
personal factors, a broader approach to reference management instruction 
and support would increase the relevance of library instruction, and it can 
enhance the library instruction. 

 
Table 7: 

Digital language tools 

Name of lecturers 
(pseudonym) 

Responses 

Romeo Word processing applications, Learning management 
systems (ELITA), Social networking services (e.g., 
WhatsApp, Instagram), Web search engines (e.g., 
Google), Educational platforms (Kahoot, 
Mentimeter), Online Conference (Zoom), Writing 
apps to avoid plagiarism (Mendeley, Digital Reference 
Manager) 

Ann Word processing applications, Learning management 
systems (ELITA), Social networking services (e.g., 
WhatsApp), Web search engines (e.g., Google), Online 

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Conference (Zoom), Writing apps to avoid plagiarism 
(Mendeley) 

Juliet Word processing applications, Presentation 
applications, Learning management systems (e.g., 
SPADA STKIP PGRI Jombang), Social networking 
services (e.g., WhatsApp), Video sharing sites (e.g., 
YouTube), Dictionary apps (e.g., Dictionary.com), 
Educational platform, Online Conference, Writing 
apps to avoid plagiarism 

 
Based on the interview transcription (see table 3), there are some 

urgent reasons behind ICT implementation. Practically, incorporating 
various types of technology inside the remote classroom wall requires 
complex preparation. However, the wise choice during the school closure is 
to engage students in the mediated learning process, either synchronously or 
asynchronously. The policy or decision is taken under specific 
circumstances, including the necessity of information access, the chance to 
manage the classroom, and internet accessibility. Jacobs et al. (2015) and 
Vanek (2017) believed that acquiring digital literacies is a pivotal moment 
and crucial to seeing the relevance of digital technology in their lives and 
goals. As learners gain digital experience through multiple exposures, they 
can increase their confidence and engagement.   
 

Table 8: 
Factors of using digital technologies for language learning 

Name of lecturers 
(pseudonym) 

Responses 

Romeo The need of the information, faster information, the 
broader engagement in our work in language 

Ann The factor is in the lecturer and students. How the 
lecturers can manage the class and build the students' 
activeness. 

Juliet Both lecturers’ and students’ readiness, students’ 
engagement toward the use of technologies, and 
internet access (for online mode) 

 
Despite the complexity of preparing the instructional process by 

utilizing ICT, the material incorporated with various technologies 
contributes to many opportunities. In line with the research conducted by 
Issa et al. (2021) revealed a better understanding of the benefits and risks, 
awareness, culture, and sustainability associated with the use of social 
networking (SN) in the higher education (HE) sector in the Middle East.   
In addition, another contribution is that the students may become self-
directed and very active – exploratory – learners in a short amount of time. 
They immediately take advantage of the system's flexibility and control, 

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which allows them to demonstrate their proficiency in specific language 
areas (Watts & Lloyd, 2004). The lecturers believe that using various 
applications during the session will elevate students’ critical thinking, create 
a lively, dynamic classroom atmosphere, and reduce the negative impact of 
irresponsible technology usage.  
 

Table 9: 
Benefits of implementing digital language literacy 

Name of lecturers 
(pseudonym) 

Responses 

Romeo It can make students adjust to their social needs/ 
social environment, like the need for faster info in 
broader engagement; they can be more responsive to 
recent phenomena around them. Digital language 
literacy makes them more responsible in their digital 
platform. It can help students to be well-trained to 
provide proper materials (higher level) to reach 
broader engagement. It can decrease the negative 
impact of digital platforms. 

Ann The students can use ICT in writing, and it can build 
students' HOTS 

Juliet The class will be more alive; it encompasses e-learning 
skills for strengthening students’ thinking and learning; 
it helps students to develop dynamic creativity 

 
Since implementing ICT inside the classroom wall need a systematic 

process, it creates some challenges in some areas, including assessing 
students’ work, monitoring the instructional techniques, and the limited 
time. Common problems also happen in typical online classrooms due to 
inadequate training, lack of accessibility, and inconsistent instructors' 
teaching styles (Rababah, 2020). The issue of lack of ICT competence and 
lack of ICT facilities for lecturers or students, oversized classes, heavy 
teaching load, lack of technical support, and lack of support from relevant 
authorities (Nhu et al., 2019). It can be inferred that conducting an online 
classroom or a technological-based learning process is prone to technical 
drawbacks. And it happens in almost all parts of the world, either in state or 
private universities. Another obstacle is that digital resources can also free 
up lecturers, allowing them to spend more time facilitating student learning 
and less time lecturing (Spires et al., 2017).   
 

Table 10: 
Barriers of implementing digital language literacy 

Name of lecturers 
(pseudonym) 

Responses 

Romeo In monitoring the students in online teaching. The 

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number of students is too many students in writing 
class, it’s a bit difficult to control them, it’s less 
effective for the writing practices 

Ann How to make the students understand writing 
instruction via online learning. Giving feedback one by 
one online is challenging. I have given feedback, but 
some students still create writing mistakes after getting 
feedback. Then, I ask my students to install Mendeley; 
I explain how to use it. Some students can use it, but 
the rest don’t apply it. 

Juliet Time limitations and internet access sometimes cause 
trouble, especially in hybrid learning mode. 

 
To pursue a beneficial yet meaningful learning process, the lecturers 

stated that there are ways to encounter the problems that might appear 
during the session (see table 10). Encouragement is one way to uphold the 
classroom's positive atmosphere effectively. The lecturers must guide the 
students to work by using technology persistently. It started with 
introducing them to how to operate the apps, allowing the students to 
consult with the project or task assigned, and providing positive feedback 
on their work. Regarding this issue, Ihmadeh et al. (2010) believed that a 
positive communication environment offers a forum for learners to learn 
how to communicate and improve their communication skills. In addition, 
Forutanian (2021) found that Instructors focused on enhancing the 
educational context for better teaching, for example, increasing the students' 
motivation or developing learner autonomy. Digital tools also promoted 
individualized learning, engagement, participation, creativity, imagination, 
group work, and digital design. Giving students the task to write Microblogs 
and Instagram feeds is also part of digital tech for writing purposes to boost 
engagement in writing. Furthermore, establishing an understanding of 
referencing strategy to digital literacy and digital competence over time, 
disciplines, countries, methods, and level of analysis are parts of digital 
literacy empowerment (Spante et al., 2018).  

 
Table 11: 

Empowering digital language literacy in the writing instruction 

Name of lecturers 
(pseudonym) 

Responses 

Romeo Giving tasks to the students to write microblog and 
upload it on Instagram. Introducing students to many 
digital technologies for writing purposes to boost 
engagement in writing. Remind the students to avoid 
plagiarism by asking students to use a digital 
plagiarism checker, I also remind students the concept 
of plagiarism is not only copying and pasting. I 

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introduce the idea of plagiarism from the side of the 
cultural paradigm 

Ann I ask them to make a group and ask them to use 
Grammarly, Turnitin, Mendeley, Zetero. For the 
evaluation, I give feedback and ask the students to 
have peer feedback (so their friends can provide 
comments to the others) 

Juliet I use various technologies to support my teaching and 
learning process and encourage students to use 
technology in the writing course process. For example, 
I introduce them to referencing system applications, 
use thesaurus, etc. 

 
CONCLUSION  

The current finding explores the implementation of digital language 
literacy in two universities in Indonesia, especially in the writing class 
context. It revealed that students or lecturers meticulously studied their 
experience regarding the occurrence inside the classroom wall. Interestingly, 
students and lecturers consistently present the same idea related to 
implementing the digital tools, the barriers that exist during the preparation, 
employment, and assessments, and the benefits they gain from the digital 
language tools. The pedagogical implications of this current research are 
that lecturers presented various materials and tasks with magnificent 
different educational tools. It helps students broaden their horizons and 
enrich their digital experiences. Despite the obstacles experienced due to 
internal and external factors, classroom activities can still keep students 
engaged in the learning process. The issue of elevating students’ critical 
thinking skills, collaboration, and creativity is also achieved during the 
instructional process for the lecturers to empower students passionately and 
patiently.  

Due to some limitations in the context of the study and instrument 
of data collection, the researchers believe that the gaps in fulfillment are still 
open for further research on empowering digital language literacy in other 
language skills such as speaking, listening, and reading. In addition, a wide 
range of sources of data can be undertaken to enrich the empirical research 
finding. All in all, the implementation of digital language literacy empowers 
students in writing classes. 

 
 
 
 
 
 
 

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