FILIPPO GRANDI REPORTS ON ROHINGYA REFUGEE CRISIS IN 

BANGLADESH: ENGAGEMENT EVALUATION 

Soraya Grabiella Dinamika, Yurial Arief Lubis 

Sekolah Tinggi Ilmu Manajemen Sukma, Universitas Medan Area 

dinamika.soraya@gmail.com, yurialarieflubis@yahoo.com      

Abstract 

This study concerns with the use of Appraisal Theory developed by Martin & White (2005), under subsumed of 
engagement system domain. The engagement system deals with dialogic perspective between speakers and listeners, 

which is influenced by the approach of Bakhtin/ Voloshinov, called heteroglossia. Heteroglossic backdrop reveals the 
proposition lies behind what is stated. In this study, a verbal interaction between speaker and listener is presented in the 

form of press conference release. Currently serving Head Commissioner of United Nations High Commissioner for 
Refugees (UNHCR), Filippo Grandi, held a press conference release containing his visiting report to the camp shelter of 

Rohingya refugee in Bangladesh. The press conference release is a recorded-video type one, which has approximately 
27:30” in length. It is led by a moderator, reported by the Head Commissioner and joined by 6 follow-up questions. 

Regarding to engagement system used, the utterances are then transcribed into a transcript, thus it gains approximately 
395 clauses, moreover, only the utterances spoken by the Head Commissioner taken as the engagement locution 

realizations. The objectives of this research fall into three: a) to find out the most predominant heteroglossic backdrop 
Grandi encodes; b) to recognize the values and viewpoint Grandi intends to convey in his report; and c) to identify the 

authorial voice Grandi uses in addressing his beliefs of the Rohingya refugee crisis to the audiences. The qualitative 
descriptive method is applied. It is found that contract-disclaim-counter dominates the report by accounts of 55 

realizations. It implies that the facts, Grandi reports may against audiences’ expectation, yet in another clause, he 
describes the situation which can reform audiences’ different viewpoints toward the crisis. 

Keywords: Appraisal Theory, Engagement System, Rohingya Crisis, UNHCR, Filippo Grandi 

I INTRODUCTION 

The world’s eyes must have been confronted to the fact that persecution of certain tribes and 

ethnical violence remains to happen. Indeed, the modern colonization is still there in several parts of 
earth. Thus, the people who suffer from the colonization keep on trying to flee and find safer shelter for 

themselves. Therefore, the refugee issues emerge day by day. The issues could never be stopped as long 

as injustice humanity problems and wars remain to happen. One of the ongoing issues comes up from 

Rohingya refugee, a group of people who originates from the northern area of Rakhine state, Myanmar. 
The Rohingya, a Muslim ethnic minority group in Rakhine, are considered among the most persecuted, 

vulnerable, and oppressed minorities in the world. Recently, the persecution on the Rohingya Muslims 

has increased due to Buddhist nationalism in Myanmar. They are victims of various forms of 
oppression, such as arbitrary taxation, land confiscation, destruction of mosques, torture and ill-

treatment, extrajudicial executions, restrictions on movements, forced eviction and house destruction, 

forced laborers on roads and at military camps, and financial restrictions on marriage (Mohajan, 2018). 

The Buddhists of Myanmar claim that the Rohingya are economically developed, and their culture 
is under siege than the Rohingya. The Rohingya are confronted with a deeply entrenched Islam phobia 

with Rakhine in Myanmar. Myanmar is surrounded by some Islamic countries, such as Bangladesh, 

Malaysia, and Indonesia. The Buddhists think that if any Islamic country attacks Myanmar, the 
Rohingya will fight against Myanmar. Therefore, they are culturally discriminated, economically 

exploited, and politically sidelined by the Government of Myanmar (GoM) (Wolf, 2017).The oppression 

of the Rohingya people resulted in repeated population movements within Myanmar and to other 
countries, culminating in the mass displacement of Rohingya to Bangladesh in the second half of 2017. 

In August 2017, a major humanitarian crisis in the Rakhine State of Myanmar triggered a mass exodus 

of around three-quarters of a million stateless Rohingya refugees into neighboring Bangladesh, adding to 

the estimated 200,000–300,000 Rohingya refugees in Bangladesh who had fled Myanmar earlier and the 
estimated 73,000 Rohingya refugees in Malaysia (UNHCR, 2018). 

Concerning this matter, United Nations, under the role of the United Nation High Commissioner 

for Refugees (UNHCR) has taken its parts in controlling and organizing the issues of refugee as well. 
Filippo Grandi, who currently serves as the 11th United Nations High Commissioner for Refugees, 

elected by the UN General Assembly on 1 January 2016 to serve a five-year term, until 31 December 

2020. He has been engaged in refugee and humanitarian work for more than 30 years. Grandi holds a 

mailto:dinamika.soraya@gmail.com
mailto:yurialarieflubis@yahoo.com


2 | Soraya Grabiella Dinamika, Yurial Arief Lubis  Lingual (Vol. 8, No.2, 2019) 

 

degree in modern history from the State University in Milan, a BA in Philosophy from the Gregorian 

University in Rome and an honorary doctorate from the University of Coventry (UNHCR, 2016). 
Therefore, there is no doubt anymore in his dedication for humanitarian work.  

The mandates which Grandi holds, allow him to be responsible of any existing refugee issues. 

Along with his boards in UNHCR, Grandi has always been projected to the enormous number of refugee 
issues and what comes up within it. In line with the Rohingya refugee issue, UNHCR has taken its role 

as well. Moreover, Grandi’s visit to Bangladesh back in the day has been being worlds’ center of 

attention. For his report of visit becomes the awaited news of world citizen. Why is it awaited? The 

question has come to appear. Definitely, the world citizen needs to hear about the condition and status of 
Rohingya refugee directly from the Head of UNHCR. As the information of it, from him, considerably 

is the most accurate and factual rather than the issues spread out there in the society, which doesn’t 

expose valid report.  
As any colleagues of his in UN boards have done after visiting a refugee site, Grandi also reports 

his observation by holding a press conference at the headquarters of UNHCR in Geneva. For the view 

that whenever speakers or writers say anything, they encode their point of view towards it (Stubbs, 
1996).Therefore, Grandi delivers, obviously could influence people’s point of view towards the 

Ronghiya refugee issue. His interpersonal style of speaking such as; the way he delivers speech, the way 

he reports his observation, the way he elaborates the condition of Rohingya refugee, the way he 

describes the camp site situation in Bangladesh, the way he responses to the follow-up questions, and 
which diction he uses rather than the others, they are being essential entities analyzed in this study.  

Analyzing interpersonal style is the workplace of Systemic Functional Linguistic (Halliday and 

Matthiessen, 1994/2004), but in way more specific functions, called Appraisal Theory. Appraisal is 
realized as discourse semantic since it emphasizes the meaning beyond the clause. As a tool of language 

of evaluation, appraisal, by presenting the material, reveals the speaker/writer negotiation of feelings and 

values to which they communicate (Dinamika, 2016). Martin & White in 2005 has developed appraisal 

theory as one of the extension of interpersonal systems at the level of discourse semantics, besides 
negotiation and involvement.  

Appraisal deals with three major domains, namely ‘attitude’, ’engagement’, and ‘graduation’. 

Attitude plays its role in concerning emotional reactions and evaluation of things. Then, engagement 
construes the play of voices around opinions in discourse. Meanwhile, graduation deals with grading 

phenomena (Martin and White, 2005). 

Several studies on appraisal under subsumed of engagement system done within written form as 
the sources. It implicates that it hasn’t completely reflected Voloshinov’s ideas which states that verbal 

communication is the basic reality of language (Voloshinov, 1995). Depart from that ideas, for Grandi’s 

report on Rohingya refugee in Bangladesh released in a recorded press conference, therefore, in this 

study, the engagement one is the most appropriate resource applied, as it construes the “dialogic 
perspective”. By analyzing Grandi’s report using engagement evaluation, it, perhaps, can be figure out, 

in which position Grandi takes stances and in which value or belief he intends to convey.  

Thus, this study engages to explore the engagement system found in Filippo Grandi’s press 
conference report on Rohingya Refugee in Bangladesh camp shelter. Moreover, the objectives of this 

study fall into three: a) to find out the most predominant heteroglossic backdrop Grandi encodes; b) to 

recognize the values and viewpoint Grandi intends to convey in his report; and c) to identify the 
authorial voice Grandi uses in addressing his beliefs of the Rohingya refugee crisis to the audiences.  

II MATERIALS AND METHOD 

2.1 LITERATURE REVIEW 

In these recent years, numbers of research on appraisal have been done to prove that the language 
of evaluation existing in the form of written and spoken language. Any languages and its form of 

language can be evaluated or even analyzed through the occurrence of this theory, called appraisal.  

In 2006, a study on evaluation of engagement in journalistic and news reportage in two languages, 
English and Spanish has been held by Arrese and Perucha. The study found that the presence and 

patterning of the various linguistic resources for the expression of evaluation in these subgenres of 

journalistic discourse, establishes comparisons across languages (Arrese and Perucha, 2006). 

Meanwhile, Zhang (2015) examines the appraisal resources of two earthquake reports from China Daily 
– China’s most influential national English newspaper, in 1998 about Shangyi earthquake and 2008 

about Wenchuan earthquake. Then, it is found that there are great changes in disaster reporting within 



Filippo Grandi Reports on Rohingya Refugee Crisis in Bangladesh: Engagement Evaluation | 3 

 

over 10 years. The changes between attitudinal and engagement research implicate a development in the 

disaster reports of China daily, which also influence the reader’s feeling and viewpoint of the disaster 

reports (Zhang, 2015). 

2.2 ENGAGEMENT IN APPRAISAL THEORY 

Under subsumed of appraisal theory as described in Martin & White (2005), engagement system 

concerns with the means for the authorial voice to position itself with respect to, and hence to ‘engage’ 
with, the other voices and alternative positions construed as being in play in the current communicative 

context (Martin and White, 2005).Engagement is much influenced by dialogic perspective informed by 

the Bakhtin’s/Voloshinov’s notion of dialogism and heteroglossia. In which they state that all verbal 
communication, whether written or spoken, is ‘dialogic’ in that to speak or to write is always to reveal 

the influence of, refer to, or take up in some way, what has been said/written before, and simultaneously 

to anticipate the responses of actual, potential or imagined readers/ listeners (Bakhtin, 1981; Voloshinov, 

1995). 
Engagement system takes account of dialogic perspective which then falls into two types of 

communicative environment or in other terms called dialogistic status, namely monoglossic and 

heteroglossic. ‘Monogloss’ uses categorical assertions to build shared values with the receiver by 
presenting an idea as being commonsense and having no alternative. ‘Heterogloss’, by contrast, 

acknowledges the possibility of alternative viewpoints, responses and/or truth values. Heterogloss itself 

may be either ‘dialogically expansive’ (opening up to other voices) or ‘dialogically contractive’ 
(restricting possible responses) (Munday, 2015). In other words, utterances are considered to be 

categorized as monoglossic when they make no reference to other voices and viewpoints. Meanwhile, 

when they do invoke or allow for dialogic alternatives, categorized as heteroglossic. As stated in Martin 

& White (2005) that category of engagement construes for the text a heteroglossic backdrop of prior 
utterances, alternative viewpoints and anticipated responses, thus, this study will only focus on outlining 

the heteroglossic resource. It can be divided into two broad categories – dialogic contraction and 

dialogic expansion. 

2.3 HETEROGLOSSIC: DIALOGIC CONTRACTION 

Dialogic contraction acts to contract the dialogic space rather than to open it up. Its contractive 

meanings fall into two categories as followings; 
1. Disclaim – voice position of rejecting, supplanting or some contrary position. It is then sub-typed into disclaim 
‘deny (negation)’ and disclaim ‘counter’. Deny is realized in such locutions, no, not, never, nothing, wrong and 

any other denial words. While, counter is conveyed by conjunctions such as although, however, yet and but, by 

adjuncts such as even, only, just, surprisingly, still.  

2. Proclaim – voice position of as highly warrantable (compelling, valid, plausible, well-founded, agreed, reliable, 

etc). This contractive meaning can be sub-typed into concur, pronounce and endorse. Concur is conveyed by such 

locutions, of course, naturally, admittedly, obviously, etc. Pronounce involves authorial emphases or explicit 

authorial interventions, such as these locutions, I contend, the facts of matter, in fact, indeed, etc. Endorsement is 

realized in the use of verbal processes, such as show, prove, demonstrate, find, etc. 

2.4 HETEROGLOSSIC: DIALOGIC EXPANSION 

Dialogic expansion acts to open up the dialogic space for alternative position. It is categorized into 

two expansive meanings; 
1. Entertain –voice position stands on range of possible position whether to greater or lesser degree. It is conveyed 

as the assessment of likelihood via modal auxiliaries, such as, may, might, could, must, have to, need to; via modal 

adjuncts such as, perhaps, probably, definitely; via modal attributes such as, it’s possible, it’s likely; via mental 

verb such as, think, believe, convinced, doubt, etc.  

2. Attribute –voice positions of some external voice. This can be sub-typed into two; acknowledge and distance. 
Acknowledge is conveyed by reporting verbs such as say, report, state, declare, argue, announce, believe and think. 

Meanwhile, distance is realized rather narrowly locutions, such as claim and certain uses of ‘scare’ quotes. 

To give the clear view of the system of engagement particularly in terms of heteroglossic resources 

as discussed in this section, figure below is presented. 

 
 

 

 
 

 



4 | Soraya Grabiella Dinamika, Yurial Arief Lubis  Lingual (Vol. 8, No.2, 2019) 

 

 

 
 

 

 
 

 

 

 
 

 

 
 

 

 
 

 

 

Picture 1. Heteroglossic resources (Source: Martin & White, 2005, p.134) 

Those heteroglossic resources realized in the form of utterances are aimed to figure out the 

propositions a speaker/writer intend to address the reader/ listener, also the backdrop lies on it as well. 

Engagement system also appears to provide a systematic account of characterizing a speaker/writer’s 

interpersonal style and their rhetorical strategies according to what sort of heteroglossic backdrop or of 
alternative viewpoints they construct for their text and how they engage to that backdrop. As 

heteroglossic resource also concerns with value positions in which, in this regard, when speakers/writers 

announce their attitudinal positions, thus they not only express themselves, but also simultaneously 
invite the addressee into a place where the feeling, value and belief is shared. 

2.5 METHODS 

A recorded press conference video release of Filippo Grandi – UNHCR Head Commissioner, 

entitled “Rohingya Refugee Emergency in Bangladesh, Geneva, 27/09/2017” is accessible on United 
Nation official webpage, please visit (http://webtv.un.org/watch/filippo-grandi-unhcr-press-conference-

rohingya-refugee). Length of the video is approximately 27 minutes and 30 seconds. The press 

conference is led by a moderator, reported by Filippo Grandi – the UNHCR Head commissioner as the 
keynote speaker, and followed by six follow-up questions which come up from the audiences in that 

press conference room. Moreover only the utterances uttered by Filippo Grandi were taken as the data. 

The oral utterances were transcribed into text form; in order to easier the process of analysis, without 
omitting even a word he uttered, then obtained approximately 395 clauses. 

 

 

 
 

 

 
 

 

 
 

Figure 2.Press Conference release of Filippo Grandi’s report 

(Source: http://webtv.un.org/watch/filippo-grandi-unhcr-press-conference-rohingya-refugee-emergency-in-

bangladesh-geneva-27-september-2017/5588947654001) 

Qualitative descriptive method was applied due to its necessity to explore the engagement 

‘realization locutions’ found in the transcribed report and to describe or to categorize the types and 
subtypes of the locution. There was also a quantification applied, but, it was by means of, counting the 

distributions and frequencies of each subtype. 

http://webtv.un.org/watch/filippo-grandi-unhcr-press-conference-rohingya-refugee-emergency-in-bangladesh-geneva-27-september-2017/5588947654001
http://webtv.un.org/watch/filippo-grandi-unhcr-press-conference-rohingya-refugee-emergency-in-bangladesh-geneva-27-september-2017/5588947654001


Filippo Grandi Reports on Rohingya Refugee Crisis in Bangladesh: Engagement Evaluation | 5 

 

III RESULTS AND DISCUSSION 

This section provides the process of engagement system analysis and its finding results. First the 

data obtained from the transcribed text of Grandi’s press conference is presented by few instances. Then, 
it is categorized according to its heteroglossic resources whether dialogic expansion or dialogic 

contraction. Afterward, it is respectively categorized according to its dialogic/ value position, which then 

put into the table of frequency form to easier the process of quantification of each categories and to 
make a clear vision of the analysis process.  At last, the final data is obtained and the description is made 

to correlate the result of findings and the theory of engagement system developed by Martin & White i n 

2005. As the variety of heteroglossic resources may cause confusion in terms, hence this study applies 
words abbreviations. Firstly, presented here the analysis of heteroglossic contract resources, followed by 

expansion one. 

3.1 HETEROGLOSSIC CONTRACTION 

This type of backdrop categorized into disclaims and proclaim. Disclaim is subtyped into deny and 
counter, while proclaim subtyped into concur, pronounce and endorse. The table 1 below presents the 

table of disclaim realization. 

 
No. Clause Realization 

1 That haven’t been accessed yet not 

2 We have no date when they can resume their work, no date no, no 

3 They are never been counted properly never 

4 they have absolutely nothing nothing 

5 No, we are not informed no, not 

Table 1. Heteroglossic - Contract – Disclaim – Deny  (HCDD) 

Those exemplified clause presented above are few of the whole obtained clauses of disclaim found 

in the transcribed press conference report. Those are the original utterances spoken by Grandi without 

any modification. Table 2 below is presented to show the realization of counter. 
 

No. Clause Realization 

1 But, I cut short my visit but 

2 That haven’t been accessed yet yet 

3 although the information we got although 

4 that with shockingly absence shockingly 

5 And you can only reach Northern Rakhine only 

6 It’s not just about food and shelter although just, although 

7 there are displaced people still inside Myanmar, still 

Table 2. Heteroglossic - Contract – Disclaim – Counter  (HCDC) 

Now, the contract – proclaim is respectively presented in these tables. Table 3 is presenting the 

proclaim – concur, with abbreviation of HCPC as followings; 

 
 



6 | Soraya Grabiella Dinamika, Yurial Arief Lubis  Lingual (Vol. 8, No.2, 2019) 

 

No. Clause Realization 

1 they have absolutely nothing absolutely 

2 I have heard were that yes yes 

3 of course, that is extremely important. of course, extremely 

4 these figures maybe actually conservative actually 

5 seemed very tangible to me very strongly strongly 

Table 3. Heteroglossic - Contract – Proclaim – Concur  (HCPC) 

The occurrence of proclaim pronounce is presented in the table 4 below with abbreviation of 

HCPP. 
 

No. Clause Realization 

1 that was really for immediate needs really 

2 in fact, we have been cooperating in fact 

3 it's just a matter of time before terrorist spring up just a matter 

4 it’s clear that what it takes to people to be returned it’s clear that 

5 But, clearly you know if only the people with papers can go back clearly you know 

Table 4. Heteroglossic - Contract – Proclaim – Pronounce  (HCPP) 

Proclaim – endorse is not presented in the table for it has no clause realization found in the 

transcribed report text. Hence, it is still abbreviated as HCPE. 

3.2 HETEROGLOSSIC EXPANSION 

This type of backdrop categorized falls into two; entertain and attribute. Entertain stands itself, 

while attribute is sub-typed into acknowledge and distance. The entertain value is presented as in the 
table 5 below. 

 
No. Clause Realization 

1 but they were perhaps more than 300.000 Rohingya refugees perhaps 

2 it is suggestion to an existing camp it is suggestion 

3 this needs to be addressed and resolved needs to 

4 and most likely, those were survivors most likely 

5 I think it took a while think 

Table 5. Heteroglossic - Expansion – Entertain  (HEE) 

At last, presented below is the attribute – acknowledge without distance, for it is not realized in 

any clauses of transcribed report text. 
 

 

 



Filippo Grandi Reports on Rohingya Refugee Crisis in Bangladesh: Engagement Evaluation | 7 

 

No. Clause Realization 

1 and should really determine really 

2 it is also very obvious to me it also very obvious 

3 in fact, we have been cooperating in fact 

4 it's just a matter of time before terrorist spring up just a matter of time 

5 it’s clear that what it takes to people to be returned it’s clear that 

Table 6. Heteroglossic - Expansion – Attribute - Acknowledge (HEAA) 

Afterward the whole transcribed text is categorized based on its heteroglossic backdrop and found 

its realization, thus, the frequencies of occurrences are thoroughly and systematically counted, as 

presented; 
 

Heteroglossic Resource 

Contraction 

Disclaim Proclaim 

HCDD HCDC HCPC HCPP HCPE 

Number 36 55 28 14 0 

Amount 91 42 

Total 133 

Percentage 63% 

Expansion  

Entertain Attribute 

HEE HEAA HEAD 

Number 53 25 0 

Amount 53 25 

Total 78 

Percentage 37% 

Table 7.Table of frequency of heteroglossic resources distribution 

It is obtained that the heteroglossic resources construe in the text for 211 realizations, with account 

of 133 contractions locutions and 78 expansion locutions. Contraction is dominated by disclaim – 
counter, with account of 55 locutions. Meanwhile, entertain value dominates the expansion meanings 

with 53 locutions. Therefore, contraction exceeds the expansion for 63% occurrences in the transcribed 

text uttered by Grandi, while the expansion gives a small percentage in his report for only 37%.  
Moreover, it is found here that in his press conference release, Grandi takes his stance by 

heteroglossic resource with predominant contract (63%) - disclaim dialogic position and counter 

authorial voice. Hence, through the vast number of contraction found, also can be construed that in his 
report, Filippo Grandi, closes down the space for dialogic alternative, or in other words related to 

engagement system definition of dialogic contraction, he acts to challenge, fend off or restrict the scope 

of such propositions and utterances. What can be inferred here as well is that Grandi contracts the 

chance for another open dialog of the Rohingya refugee crisis in the Bangladesh camp shelter. It implies 
that what he experiences in person while visiting that camp site appears to be the only source of 



8 | Soraya Grabiella Dinamika, Yurial Arief Lubis  Lingual (Vol. 8, No.2, 2019) 

 

information that needs to be trusted and unquestioned by the audiences. Yet, the analysis also figures out 

that the contraction dialogic position is majorly dominated by disclaim voice, not the proclaim one. Take 
a glance at disclaim definition related to engagement system as the textual voice positions as rejecting, 

replacing, holding unsustainability and holding not to apply such propositions, construes that Grandi 

takes stances as most likely to stand across certain propositions of this crisis. The propositions, he stands 
across of, can be found in the marked transcript of his related press conference release, this study 

reveals. 

The most predominant authorial voice found is the counter one. Counter deals with a proposition 

which would have been expected in its place (Martin and White, 2005). In a clause uttered: 

“I was actually in New York at the General Assembly but I cut short my visit.” 

That Grandi cut short his visit in New York is presented as defeating his normal activity whose 

existence necessary needed particularly at the General Assembly required him to be in New York for a 
few longer time. Another clause of disclaim – counter is uttered as followings; 

“But, clearly you know if only the people with papers can go back.” 

The audiences expect that the Head Commissioner could do something to return the refugees with 
nationalities to Myanmar, but Grandi stands across that expectation as he emphasizes that only the 

refugees with papers (official nationality identification license) who could return back to Myanmar. 

Besides emphasizing the GoM regulation of refugee to the audience, Grandi also, throughout this 

statement tells the audience that he couldn’t do any further favor to help the refugee who doesn’t have 
official papers. 

“I spoke to many children that with shockingly absence of almost emotions, because they 

were so traumatized.” 

The clause above shows that counter takes role as a set of comment adjuncts/ adverbials. It is 

commonly and normally believed that children are the creatures who have variety of emotions and is 

expected to have pleasant experience in their childhood, as this kind of experience may form their 

complex emotions which also may form their personal characteristic. But, Grandi’s observation speaks 
oppositely toward that expectation. He finds out through his observation, the emotional condition of the 

children of Rohingya are totally different from normal expectation. It causes a shocking impact to the 

reality which happens in the middle of the refugees’ camp shelter.  The children there are severely 
traumatized with any violence they witness, for instance, they witness their mothers and sisters being 

raped, their house burnt down, and their fathers killed by the military of GoM.  Thus, countering clauses 

found reflects the real belief and value of crisis Grandi intends to inform to his audiences the most. 
Disclaim – counter is also realized in such utterance: 

“And the flow has declined although the information we got from various governmental 

agencies in Bangladesh was that there are displaced people still inside Myanmar, some of 

whom maybe trying to find their way across the border into Bangladesh.” 

The still in the clause above construes Grandi expectation that the refugee flow are not inside 

Myanmar anymore, but somehow it counters the expectation that there are refugee flows still inside 

Myanmar. Grandi expects that those displaced people could flee from Myanmar to seek for shelter by 
crossing the border into Bangladesh. He tries to share his expectation towards it to his audiences.  

Thus, by seeing the evaluative results of engagement found in Grandi’s press conference release, 

he tends to share the information about the Rohingya refugee with rather countering position. He 
presents the report with expected propositions as well as presenting it with the real propositions happen. 

He tries to tell the world that what they expect to happen in the Bangladesh’ camp shelter may not 

happen and what the world doesn’t expect to happen there happens.  

Nevertheless, there is still a big number of authorial voice in this study, expansion – entertain takes 
the second position and occurs for 53 realizations. Entertain makes dialogic space for the possibilities. 

The authorial voice entertains those dialogic alternatives (Martin and White, 2005). Take a look at the 

clause below which is presenting the entertain realization. 



Filippo Grandi Reports on Rohingya Refugee Crisis in Bangladesh: Engagement Evaluation | 9 

 

“And the government has made available, as you probably have read, an area of two 

thousand takers that is going to be destined to professional accommodations for the 

refugees, and many are already moving there. It is suggestion to an existing camp that has 
been managed by UNICEF for many years.” 

Grandi employs probably in the prior clause in order to mark that there may be some audiences 

who don’t share the same viewpoint as his on this accommodation for refugee. Before stating that there 
will be professional accommodation for the refugees, Grandi makes an anticipating position or making 

space between him and the audiences, in order that the audiences could give him a chance to explain his 

viewpoints further later on. Then, it is suggestion is such locution which perhaps, may entertain the 
audiences, regarding that the real situation may cause inconvenience feelings to the audiences. There 

Grandi also employs entertaining voice in which he gives constructive suggestion to the stakeholder of 

existing camp, which may not do so before. Throughout this entertain voice, Grandi tries to implies that 

there are a lot of possibilities remain can happen at the refugee camp shelter in Bangladesh, whether the 
good ones or even not. 

The engagement system is quite appropriate to apply in this study, as it concerns with the dialogic 

perspective. The press conference release reported by Filippo Grandi has taken the audiences to sorts of 
assumptions and thoughts. People may assume differently in responding to every single clause the Head 

Commissioner has uttered, but perhaps it affects the audiences with the good effect instead. Related to 

interpersonal style, engagement system may present one proposition with quite a lot of spoken style, for 
people with different background and under certain conditions may produce different viewpoint toward 

it. Therefore, evaluating the language is evidently a field which ultimately interesting to be discussed. It 

has always taken parts in any era, as long as people communicate. People’s interpretation and 

assumption toward the finding of the study may also differ. Nonetheless, it is very resourceful entity to 
enrich the study of language, particularly for language of evaluation field. Though, in this study, the 

engagement system is being the only domain evaluated, it is still open for doing so for another rest 

domains, attitude and graduation. This source of appraisal also can be expanded to any other form, such 
as, printed/ online media, news article, oral/ written speech, presentation, debate or discussion text, 

artistic masterpiece like, plays and movie script or song lyric, and so forth. This study, by no means, 

avoids the writers’ personal assumptions and viewpoints about the Rohingya crisis and Grandi’s report 

on it. The writers have tried their best to put themselves into such a fair and neutral position in 
evaluating the content of the press release. They also have used the Language of Evaluation (Martin & 

White, 2005) book as the guidance in evaluating the interpersonal style and engagement system in this 

study. Therefore, the writers expect that this study’s findings, hopefully, will not cause any offend to any 
sides. The way of evaluation is also excluded from any political ideology and political intervention and 

moreover is purely for the language object use. Therefore, to sum up this evaluation, it can be stated that 

the results of evaluation may vary due to the objects of evaluation, appraisal system domains which is 
used, certain conditions the objects of propositions are made of, the interpersonal style of the addresser 

and the addressee in viewing a particular, the social and personal background of the addresser and the 

addressee, and so forth. 

IV CONCLUSION 

The findings show that within the appraisal theory developed by Martin & White in 2005, under 

subsumed of engagement system domain, the press conference release on Rohingya Refugee Crisis in 

Bangladesh (2017) reported by Filippo Grandi – the Head Commissioner of UNHCR encodes a 
predominant heteroglossic backdrop called, dialogic contraction. This dialogic contraction is construed 

by a predominantly disclaim value position, in which it is subtyped into deny and counter. Yet, the 

counter authorial voice has confronted to be the most realization found, for 55 locutions. Therefore, it 
can be inferred that heteroglossic – contraction backdrop implies Grandi to close down the space for 

dialogic alternative in his report. Related to disclaim value position, it implies that Grandi takes stance 

for him to stand across certain propositions or conditions of the crisis situation in Bangladesh camp 

shelter. The stances he stands at are realized in the report he utters which convey the counter authorial 
voice. It reflects the realest crisis condition which Grandi truly intends to inform the audiences. He 

reports the fact that may be audiences’ expectation, in any other clauses; he describes the situation which 

can reform audiences’ different viewpoints toward the crisis. This study, perhaps, may attract other 
linguists to conduct evaluation of language on many kinds of language form. In which, it is expected to 

shape the new pattern or even theory for certain propositions, particularly in language as communication 



10 | Soraya Grabiella Dinamika, Yurial Arief Lubis  Lingual (Vol. 8, No.2, 2019) 

 

medium. Yet, humanitarian workers are also expected to involve in language research, as the 

humanitarian work is not only focusing on humanitarian issue, but also, later on, may be focusing on 
language use issue. 

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