560-Article Text-3549-1-6-20190306


 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

43 

Implementation of a Comprehensive Diabetic Foot Exam Protocol in rural primary care 

Kathy L. Murphy Buschkoetter DNP, FNP-BC 1 

Warseal Powell DNP, FNP-BC 2 

Linda Mazour. M.D.  3 

1 Family Nurse Practitioner, Franklin County Memorial Hospital and Rural Health Clinics, 

kathy.murphynp@gmail.com 

2 Assistant Professor, University of South Alabama School of Nursing, University of South 

Alabama School of Nursing, warsealpowell@southalabama.edu                                

3 Medical Director, Franklin County Memorial Hospital and Rural Health Clinics 

lsmazour@fcmh.biz 

Abstract 

Background: Patients with type-2 diabetes mellitus have an increased risk for foot ulcerations and 

lower extremity amputations.  Evidence-based practice guidelines recommend annual foot 

screening at least yearly for patients with type-2 diabetes.  Comprehensive foot exams that include 

assessments for loss of protective sensation and peripheral artery disease prove beneficial in 

reducing morbidity and decreasing the incidence of diabetic foot ulcerations.  Despite the known 

benefits of preventive screenings, a limited number of rural providers adhere to well-established 

treatment guidelines for patients with type-2 diabetes.  

Purpose/Aim: The purpose of this quality improvement project was to increase the number of 

comprehensive foot examinations for adults with type-2 diabetes mellitus in rural primary 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

44 

care.  The overarching aim was that 75% of adult patients with type-2 diabetes would consistently 

experience a comprehensive foot exam and risk assessment within 15 weeks of project initiation. 

Methods: The quality improvement project design involved the introduction of a comprehensive 

diabetic foot exam protocol in four Rural Health Clinics.  Utilizing the Plan-Study-Do-Act quality 

improvement model, retrospective data was collected from 60 patients to evaluate the percent of 

patients with type-2 diabetes that received a foot exam in 2017.  Educational programs were 

presented to primary care providers and clinic nurses to introduce the protocol.  The project 

implementation occurred as a 1-week pilot in one Rural Health Clinic then system-wide for 14 

weeks.            

Results:  The retrospective data revealed 42% of patients with type-2 diabetes received a foot 

exam in 2017.   All primary care providers and clinic nurses attended educational sessions on 

screening guidelines and protocol introduction.  Following the 15-week project, 68% of patients 

with type-2 diabetes experienced a comprehensive foot exam and risk assessment.   

Conclusions: Implementation of a clinically relevant tool in rural primary care resulted in 

significant improvement in primary care provider adherence to recommended diabetes foot 

screening guidelines. 

Keywords: Type-2 Diabetes, Rural, Adults, Foot Exam, Guidelines 

 

Implementation of a Comprehensive Diabetic Foot Exam Protocol in rural primary care 

Diabetic foot ulcers (DFU) are the leading cause of non-traumatic lower extremity 

amputations in the United States (Centers for Disease Control and Prevention [CDC], 2017) and 

costs related to the treatment of DFUs are well over a billion dollars annually (Hicks et al., 2016).  



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

45 

Diabetic peripheral neuropathy (DPN) and peripheral artery disease (PAD) are directly related to 

the development of ulcerations of the foot and lower extremity (Boulton, 2013).  With the loss of 

protective sensation resulting from peripheral neuropathy, patients with diabetes are increasingly 

susceptible to injuries and trauma of the foot and ankle enhancing the possibility of developing 

foot ulcerations (American Diabetes Association [ADA], 2017).  In over half of patients with DFU, 

PAD is present further complicating diagnosis and treatment (Brownrigg, Apelqvist, Bakker, 

Schaper, & Hinchliffe, 2013).  Through tertiary prevention in patients diagnosed with type-2 

diabetes mellitus (T2DM), assessments for signs of DPN and PAD facilitate identification of 

patients with loss of protective sensation and impaired perfusion that are at risk for developing 

long-term complications such as foot ulceration and lower limb amputation (Boulton, 2013; 

Markakis et al., 2016).  Comprehensive foot care that includes screening exams and risk 

assessments (RA) for patients with diabetes reduces the rate of ulcerations nearly 75% and 

amputation up to 85% (Hershey, 2017; Pocuis, Man-Hoi Li, Janci, & Thompson, 2017).  

In rural health clinics (RHC) located in Franklin and Webster counties of south-central 

Nebraska, management and treatment of patients with T2DM by primary care providers (PCP) 

demonstrates significant variability and lack of adherence to well-established evidence-based 

practice (EBP) screening guideline recommendations for annual foot exams.  Specifically, 

providers inconsistently perform and document annual foot exams for adult patients with T2DM.  

In RHCs, the compliance rate for yearly diabetic foot exams in 2017 was 42% significantly well 

below the national rate of 68% (CDC, 2017) and Nebraska rate of 68% (Department of Health and 

Human Services [DHHS], 2015).  Although evidence demonstrates the effectiveness of 

comprehensive foot examinations (CFE) in reduction and prevention of foot ulcers (ADA, 2017; 

Oxendine, 2014), PCPs identified barriers to annual foot exam recommendations, similar to those 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

46 

found in literature review, including lack of adequate knowledge, time constraints, and strongly 

held negative attitudes and opinions as to the usefulness and practicality of EBP guidelines (Bus 

& Van Netten, 2016; Furthauer, Flamm, & Sonnichsen, 2013; Vigersky, Fitzner, & Levinson, 

2013).   

The purpose of this quality improvement project was to increase the number of CFE for 

adults with T2DM in rural primary care.  The research question for this project was:  In rural adult 

patients, ages 19 years and older, with T2DM, does the use of a Comprehensive Foot Exam 

Protocol incorporated into existing electronic medical records improve PCP adherence to EBP 

guideline recommendation for an annual CFE and risk assessment, compared to the non-use of 

Comprehensive Foot Exam Protocol. 

Significance/Literature Review 

Diabetes in the United States 

National statistics estimate that over 30 million people in the U.S. have diabetes.  While 23.1 

million (7.2%) have a diagnosis of diabetes the remaining 7.2 million are undiagnosed and 

unaware of their disease (ADA, 2017).  Overall, prevalence of diabetes is higher in minority 

populations of American Indians/Alaska Natives, non-Hispanic blacks, and people of Hispanic 

ethnicity (CDC, 2017).  However, the percentage of adults of all races with diabetes increases with 

age reaching 25.2% in those aged 65 and older.  Geographical patterns indicate the highest 

incidence of diabetes in the southern and Appalachian regions, followed by Midwestern states.  

Rural residents experience a 17% higher rate of T2DM compared to urban residents (Ross et al., 

2014; National Rural Health Association, 2015).   

Diabetes is a leading cause of morbidity and mortality creating a significant public health 

and economic burden for patients, healthcare systems, and society (ADA, 2017).  Economic 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

47 

burden associated with diabetes is primarily related to the cost of preventable diabetes 

complications (Welch et al., 2015).  Patients with T2DM that developed neuropathy have up to a 

20% lifetime risk of developing foot ulceration (Pocuis et al., 2017).  Additionally, the lifetime 

risk significantly increases to 30-35% with concomitant risk factors such as PAD and foot 

deformity (Brownrigg et al., 2013).  Patients with a DFU have ulcer recurrence rates of 30-40% in 

the first year after an ulcer episode (Bus & Van Netten, 2016).  Care of DFUs is estimated to cost 

nearly $1.4 billion/year (Hicks et al., 2016) consuming well over a third of total resources allocated 

for treatment of T2DM and resulting complications. Ulcer prevention, however, represents only a 

small portion of the total expenditures utilized for diabetic foot care.  As the incidence and cost of 

diabetes continue to rapidly rise, providing high quality evidence-based preventive care is vital to 

reduce diabetes-associated morbidity and lessen the economic burden. 

Burden of Diabetes in Franklin and Webster Counties of Nebraska 

According to the CDC (2017), the incidence of diagnosed diabetes in Nebraska is 11.6% 

notably above the national average of 7.2%.  Similar prevalence rates are found in Franklin 

(10.8%) and Webster (11.1%) counties.  High rates of obesity further complicate the burden of 

diabetes for rural Nebraskans.  In the U.S., the rate of obesity for rural residents is nearly 26% 

appreciably more than the 20% rate in urban populations.  Nebraska has experienced a significant 

increase in obesity rates from 20% to 31% over the past 18 years.  In Franklin and Webster 

counties, obesity rates average 33% exceeding the state and national average (CDC, 2017).   

Defining Rural Population and Rural Health Inequities 

 The concepts of rural and urban are complex, multifaceted, and continue to evolve.  The 

U.S. Census defines rural as “all population, housing, and territory not included within an 

urbanized area, population > 50,000, or urban cluster, population of 2500-49,999” (Ratcliffe, Burd, 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

48 

& Fields, 2016).   Similarly, the U.S. Department of Agriculture defines rural as “areas of open 

country and settlements with fewer than 2,500 residents” (Cromartie & Parker, 2017; U.S. 

Department of Agriculture, 2016).  The number of people living in rural areas is only 16% of the 

U.S. population however they reside on 75% of the total land mass.  Nebraska is considered a rural 

state with over 35% of the population residing in areas with less than 2,500 residents.  According 

to the Census Bureau (2016), Franklin County covers 574 square miles with a population average 

of 5.6 person per square mile and Webster County covers over 577 square miles with a population 

average 6.6 person per square mile.  The RHCs are located in communities within Franklin County 

including Franklin (pop. 1000), Hildreth (pop. 318), Campbell (pop. 347), and Red Cloud (pop. 

1020) in Webster County (US Census, 2016).  

Rural residents experience significant healthcare disparities related to greater population risk 

for poor health, limited access to healthcare providers and systems, and reduced life expectancy 

when compared to urban residents.  Vulnerability of rural populations is accentuated by isolated 

geographic locations that intersect with low socio-economic status combined with higher number 

of unhealthy habits, fewer community resources, and limited employment opportunities (National 

Rural Health Association, 2015).  When comparing rural versus urban statistics, rural residents 

experience high rates of obesity related to sedentary lifestyles and an elevated burden of chronic 

disease demonstrated by increased incidence of heart and lung disease, diabetes, cancer and stroke 

(Ross et al., 2014; Vigersky et al., 2013).  Abuse and misuse of alcohol, tobacco, and prescription 

medications are characteristics of rural populations that also contribute to lower overall life 

expectancy (CDC, 2017). 

Diabetic Peripheral Neuropathy Identification 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

49 

 Diabetic peripheral neuropathy (DPN), a microvascular complication resulting from 

diabetes, affects both small and large sensory fibers and is manifested by paresthesia, dysesthesia, 

and deficits in normal sensations that profoundly impact patient function and productivity 

(Alleman et al., 2015; Van Netten et al., 2016).  Approximately half of all patients with diabetes 

will develop neuropathy (Markakis et al., 2016; Pocuis et al., 2017).  DPN is directly related to the 

development of foot ulcers and is a leading cause of amputations in the diabetic population (ADA, 

2017; Bus & Van Netten, 2016).  Prevalence of DPN is highest in patients with T2DM and often 

times underreported and undertreated (Schaffer, Sandau, & Diedrick, 2013).  Screening patients 

with T2DM for neuropathy is essential for early treatment, reduction of complications, and 

decreased morbidity (Bus & Van Netten, 2016). 

Key to reducing and preventing foot ulcers and amputations is the identification of those 

patients at increased risk through a CFE and RA.  According to the ADA (2017), all adults with 

T2DM should undergo a CFE at the onset of diabetes diagnosis and continue annually to identify 

high-risk conditions.  Those patients identified with loss of protective sensation and impaired 

perfusion are at higher risk and should have a foot exam at each visit.  Furthermore, comprehensive 

foot care programs that include RA based on EBP guidelines demonstrate improvement in diabetes 

care and patient outcomes (Bus & Van Netten, 2016; Oxendine et al., 2014). 

Provider Non-adherence to Established Guidelines 

The U.S. Preventive Services Task Force was created in 1984 to promote development of 

EBP guidelines for preventive service in primary care (Agency for Healthcare Research & Quality 

[AHRQ], 2015).  Over the last 30 years, clinical preventative guidelines were published by 

universities, interest groups, and organizations based on overwhelming evidence that demonstrates 

primary, secondary, and tertiary prevention efforts reduce costs, enhance the quality of care, and 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

50 

improve patient outcomes.  In 1989, the ADA established screening and treatment guidelines for 

patients with diabetes.  Highly graded evidence that combines stringent glycemic control, regular 

preventive screenings, and early detection and treatment of secondary complications demonstrates 

significant reduction in morbidity and mortality related to diabetes (ADA, 2017; Khoong et al, 

2013).  Despite the well-established benefit of adhering to screening guidelines, a limited number 

of rural providers adhere to EBP screening guidelines (Jones, Crabb, Turnbull, & Oxlad, 2014; 

Ross et al., 2014; Khoong et al., 2013; Vigersky, Fitzner, & Levinson, 2013).   

Theoretical Frameworks 

 This project was guided by the Health Belief Model developed by Hochbaum (1958) and 

Awareness-to-Adherence Model developed by Pathman et al. (1996).  The Health Belief Model 

(HBM) was developed to integrate stimulus-response theory with cognitive theory in explaining 

behavior (Hochbaum, 1958).  Influenced by Kurt Lewin’s (1951) theories that perceptions of 

reality, rather than objective reality, influence behavior.  In HBM, a combination of perceived 

susceptibility and perceived seriousness of the condition or situation combines into a perceived 

threat.  The perceived threat has a cognitive component that is influenced by weighing the benefits 

and barriers to the actions.  When considering PCP adherence to EBP screening guidelines, 

provider experience, knowledge, and attitude appear to have greater weight than guidelines based 

on robust research.  Benefits and barriers to adherence are considered before action is taken to 

follow the recommendations. 

 To further address guideline adherence, the theoretical framework, Awareness-to-

Adherence, developed by Pathman et al. (1996) that focuses on physician non-adherence to 

national guidelines for childhood immunizations was used.  The model describes a progression of 

steps through awareness, agreement, adoption, and adherence.  In 1999, Cabana et al. expanded 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

51 

the model and added multi-directional flow pathways that described a sequence of behavior change 

and defined barriers to guideline adherence.  Since that time, multiple studies utilized the 

theoretical model to guide research on adherence to evidence-based guidelines (Khoong et al., 

2013; Radwan, Akbari, Rashidian, Anou-Dagga, & Elsous, 2017; Widyahening, Van der Graaf, 

Soewondo, Glasziou, & Van der Heijden, 2014).  

Purpose/Aims 

The purpose of the QI project was to increase the number of annual foot exams completed 

in adults, age 19 and older, with a diagnosis of T2DM in rural primary care.  The overarching aim 

of the project was that 75% of all adult patients with T2DM presenting for primary care in four 

rural health clinics would consistently experience a CFE and RA within 15 weeks of project 

initiation. 

Methods 

 A letter of approval was obtained from the University of South Alabama Institutional 

Review Board prior to implementation of the quality improvement (QI) project.  Exemption status 

was granted (Institutional Review Board IRB00000286, DHHS FWA00001602). 

Subjects/Participants 

The participants in the project were the PCPs in four RHCs located in Franklin and Webster 

Counties in south-central Nebraska.  The PCPs included one full-time family practice physician, 

four full-time family nurse practitioners (NP), and one part-time family nurse practitioner.  The 

family practice physician is a medical doctor with over 30 years of experience.  All five NPs are 

masters prepared and vary in advanced practice experience from six months to 23 years.  The 

patient population was adults age 19 years and older with a diagnosis of T2DM.   

Setting 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

52 

 Franklin County Memorial Hospital (FCMH) is a critical access hospital (CAH) in 

Franklin, NE with three provider-based RHCs located in Franklin County and one-independent 

RHC in neighboring Webster County.  The healthcare system serves residents in both counties and 

surrounding areas including people from north-central Kansas.  While some patients travel 

between 40 to 60 miles to receive care, most patients have access to primary care within a 15-

minute drive from their home.  The QI project was conducted in the four RHCs.   

Tools 

 The Michigan Neuropathy Screening Instrument (MNSI) is a valid measure of distal 

peripheral neuropathy in patients with T2DM (Herman et al., 2012; University of Michigan, 2017).  

The MNSI includes a two-step process: (1) assess neuropathic symptom history from the patient 

through a 15-item questionnaire, and (2) a physical examination by providers to evaluate 

appearance and sensation of the feet.  Three clinical tests utilizing three different tools are utilized 

in the neurological EBP screening guidelines recommended (ADA, 2017; University of Michigan, 

2017) for a CFE to identify loss of protective sensation (LOPS): (1) Single-use 10-g/5.07 

monofilaments, also known as Semmes-Weinstein monofilaments, is placed perpendicular to the 

skin with pressure applied until the monofilament buckles.  It should be held in place for 

approximately one second and then released at the first, third, and fifth metatarsal heads on the 

plantar surface and dorsal between base digit one and two (ADA, 2017).  The sensitivity of the 

monofilament test ranged from 0.41 to 0.93, and specificity ranged from 0.68 to 1.00 (Dros, 

Wewerinke, Bindels, & Van Weert, 2009). (2) 128-Hz tuning forks used to test vibratory sensation.  

Vibration sensation should be tested by placing the tuning fork over the dorsum of the great toe on 

the boney prominence of the DIP joint.  Evidence of usefulness is documented in clinical cohort 

studies (ADA, 2017; Schaper et al., 2016). (3) Tendon hammer is used to assess ankle reflexes.  



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

53 

The Achilles tendon should be stretched until the ankle is in a neutral position before striking with 

tendon hammer.  The absence of ankle reflexes is associated with increased risk of foot ulcer 

(ADA, 2017; Schaper et al., 2016). 

Intervention Implementation and Data Collection 

The Plan-Do-Study-Act (PDSA) quality improvement model (Langley et al., 2009) was used 

to guide planning and implementation of the QI project.  The model provided a construct for 

designing, implementing, measuring, and distributing a quality improvement study (Institute for 

Healthcare Improvement [IHI], 2017).  In this QI project, the “Plan” phase involved focused 

discussions with stakeholders that included retrospective chart data that further defined the 

problem as lack of adherence to EBP screening guidelines in patients with T2DM.  In the “Do” 

phase, the CFE protocol was developed from EBP guidelines.  A template was created in the 

electronic medical record, and an educational session about the project was developed for 

providers and staff.  In the “Study” phase, the template was introduced and discussed with 

stakeholders and revisions were made to improve the functionality of the protocol.  During the 

“Act” phase, a one-week trial of the CFE and RA protocol in one RHC was implemented to 

determine the functionality of the questionnaire and template.  No changes were made, and the 

project was implemented system-wide.  The PDSA cycle was repeated during system-wide project 

implementation. 

Retrospective chart review was completed by randomly selecting a sample total of 60 adult 

patients with T2DM from the electronic diabetes registry utilizing T2DM ICD10 codes E11-E11.9.  

The retrospective chart review included demographic data collection and data extraction from 

dictation, clinic notes, and assessment data to determine if a foot exam was completed and 

documented over the previous 12 months.  Process measures included the percentage of adult 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

54 

patients, age 19 years and older, with a diagnosis of T2DM receiving a foot exam within the 

previous 12 months.   

Prior to implementation of the project, educational training sessions were conducted for all 

PCPs and clinic nursing staff on screening guideline recommendation for annual foot exam, 

demonstration of CFE with RA, and the introduction of the foot exam protocol in the electronic 

medical record.  Trial implementation of the foot exam protocol was conducted over a one-week 

period to evaluate usability and time involvement with no changes recommended.  The project was 

implemented system-wide in four rural health clinics and data collected from all adult patients, age 

19 years and older, with T2DM that presented for primary care during the 15-week study period.   

Analysis/Evaluation  

 Data analysis was completed utilizing SPSS program (Cronk, 2014).  Baseline process data 

was collected from 60 random retrospective chart reviews of 2017 data.  All PCPs and office 

nursing staff attended the educational session on screening guideline recommendations for patients 

with T2DM, foot exam and risk assessment demonstration, and introduction of the foot exam 

protocol in the electronic medical record.  Data was collected from all adult patients with T2DM 

presenting to the rural health clinic during the 15-week project and analyzed for the percentage of 

CFE and RA completed.  Further analysis was completed for each of the four clinic sites and each 

of the six PCPs identified as either medical doctor or nurse practitioner.  The five nurse 

practitioners were assigned NP1through NP5 in order of their employment hire dates.   

Results 

Sixty patients were randomly identified in the electronic medical record from ICD-10 codes 

E11-E11.9 indicating diagnosis of T2DM.  Demographic data was collect ensuring that all patients 

selected were 19 years and older with a diagnosis of T2DM.  Included in the 60 patients, 35% 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

55 

(n=21) were female ranging from 52-92 years of age, with a mean age of 72, and 65% (n=39) were 

male, ranging from 38-85 years of age, with a mean age of 62.  Table 1 shows retrospective data 

collected from the convenience sample.  Charts reviewed for 60 patients with T2DM revealed 42% 

(n=25/60) had received a foot exam in the previous year (2017).  The clinic site percentages varied 

greatly from 52% (n=12/23) at Main Street Clinic, 40% (n=11/29) at Pool Medical Clinic, 29% 

(n=2/7) at Hildreth Clinic, to none completed at Campbell Clinic.  Data for each PCP was analyzed 

and reported as percent of patients seen with T2DM receiving a foot exam.  Percentages varied 

from NP1 42% (n=14/25), MD 35% (n=7/20), NP2 29% (n=2/7), NP 5 33% (n=1/3), NP 3 20% 

(n=1/5), to NP4 none completed.  

Table 1 

Percentage of adult patients with T2DM receiving a foot exam in 2017 

Clinic Site n = number charts 
reviewed  

% of total charts 
reviewed 

n= number of foot 
exams completed 

% of patients receiving 
foot exam 

Pool Medical Clinic 29 48% 11 40% 
Hildreth Clinic   7 12%   2 29% 
Campbell Clinic   1   2%   0   0% 
Main Street Clinic 23 38% 12 52% 
Total 60  25 42% 
     
Provider     
PCP 1 (MD)  20 33%   7 35% 
PCP 2 (NP1)  25 42% 14 56% 
PCP 3 (NP2)    7 12%   2 29% 
PCP 4 (NP3)    5   8%   1 20% 
PCP 5 (NP4)    0   0   0   0 
PCP 6 (NP5)    3   5%   1  33% 
Total  60  25  42% 

 

Data collection for 2018 was completed 15 weeks post project implementation.  Eighty 

adults patients, age 19 years and older, with T2DM presented for primary care.  Demographic data 

revealed 52.5% (n=42) were female ranging in age from 26-89 with a mean age of 67 and 47.5% 

(n=38) were male ranging in age from 47-84 with a mean age of 66.  Table 2 shows data collected 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

56 

from 80 patients with T2DM presenting for primary care during the 15-week intervention.  The 

percentage of patients receiving a CFE and RA was 63% (50/80).  Clinic site percentages varied 

from 88% (n=29/33) at Main Street clinic, 75% (n=3/4) at the Hildreth Clinic, 43% (n=18/42) at 

Pool Medical Clinic, to no completions at the Campbell Clinic (n=0/1).  Data for each PCP 

revealed percentage of patients seen with T2DM receiving a CFE and RA.  Percentages ranged 

from 88% (n=29/33) for NP1, 71% (n=5/7) NP2, 60% (n=3/5) NP3, 38% (n=11/29) MD, and 34% 

(n=2/6) NP5, to none completed by NP4.   

Table 2 

Percentage of adult patients with T2DM receiving a foot exam and risk assessment in 2018 

Clinic Site n = number of patients 
with T2DM presenting 
during 15-week project 

n=number of 
foot exams 
completed 

% of patients 
receiving a 
foot exam 

n= number of risk 
assessments 
completed 

% of patients 
receiving a risk 
assessment 

Pool Medical Clinic 42 18 43% 18   43% 
Hildreth Clinic   4   3 75%   3   75% 
Campbell Clinic   1   0   0%   0     0% 
Main Street Clinic 33 29 88% 29   88% 
Total 80 50 63% 50   63% 
      
Provider      
PCP 1 (MD) 29 11 40% 11 38% 
PCP 2 (NP1) 33 29 88% 29 88% 
PCP 3 (NP2)   7   5 71%   5 71% 
PCP 4 (NP3)   5   3 60%   3 60% 
PCP5 (NP4)   0   0   0%   0    0% 
PCP 6 (NP5)   6   2 34%   2 33% 
Total 80 50  63% 50 63% 

 

Outcome measure results: (1) the goal to increase PCP and office nursing staff knowledge 

of EBP guideline recommendations for CFE in patients with T2DM was met.  One hundred percent 

participation by PCPs and office nursing staff in educational sessions with demonstration of CFE 

and RA with an opportunity for return demonstration; (2) CFE were performed and documented 

on 63% (50/80) of adult patients with T2DM that presented for primary care within the 15-week 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

57 

project below 75% completion goal; and (3) RA were performed and documented in 63% (50/80) 

of adult patients with T2DM within the 15-week project surpassing the 50% goal. 

Discussion/Summary 

This QI project showed overall improvement of documented CFEs for patients with T2DM 

from 42% pre-implementation to 63% post-implementation.  Three of the four RHCs showed 

improved percentage of completion of CFE.  Percentages varied from Hildreth Clinic (29%/75%), 

Main Street Clinic (52%/88%), Pool Medical Clinic (40%/43%) to the Campbell Clinic (0%/0%) 

that was unchanged.  Five of six PCPs percentage of completion of foot exam improved.  

Percentages varied from NP1 (52%/88%), NP2 (29%/60%), NP3 (20%/40%), MD (35%/38%), 

NP 5 (33%/34%) to NP4 (0%/0%) who resigned from the practice prior to project completion.   

Improving the quality of care for rural adult patients with T2DM is essential to reducing and 

preventing long-term complications such as foot ulcerations.  This QI project demonstrates the 

effective use of PDSA QI Model in implementing EBP guideline recommendations into rural 

clinical practice through the use of comprehensive diabetic foot exam protocol.  The findings from 

this QI project support local efforts to improve adherence to EBP screening guidelines with the 

use of a clinically relevant tool incorporated into the existing EMR.  Through input from PCPs in 

the planning and implementation of the project, the CFE protocol was customized for local 

provider usability.  Significant improvement in adherence to EBP screening guideline 

recommendation for an annual foot exam reveals successful planning and implementation of the 

QI project.  The simple streamlined process of this QI project provides ease in duplicating a similar 

project in other rural health clinics. 

 

 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

58 

Limitations 

 The QI project has several limitations including convenience sample, small sample size, 

and retrospective data collected by reviewing dictated notes in the EMR subject to individual 

interpretation.  The administration of the RHCs was very supportive of the QI project and the 

strong support may have overly influenced the change process.   

Conclusion 

Chronic health conditions such as T2DM provide complex management challenges for rural 

PCPs.  The American Diabetes Association along with other national organizations and 

educational institutions provide screening and treatment guidelines for patients with T2DM.  

Evidence demonstrates use of evidence based practice screening guidelines improves clinical 

outcomes and significantly reduces the risk of preventable diabetes complications.  However, 

multiple studies have shown that a limited number of rural PCPs utilize EBP screening guidelines 

in clinical practice.  Improving rural provider adherence to well-established guidelines is essential 

to improving the care of rural residents with T2DM.   Through QI initiatives in rural primary care, 

clinically relevant tools such as the CFE protocol incorporated into existing electronic medical 

record resulted in significant improvement in PCP adherence to evidence based practice screening 

guideline recommendation for an annual foot exam enhancing patient care and improving patient 

outcomes. 

References 
 
Agency for Healthcare Research & Quality (2015). 

http://www.ahrq.gov/professionals/prevention-chronic-care/improve/system/index.html 

Alleman, C. J., Westerhout, K. Y., Hensen, M., Chambers, C., Stoker, M., Long, S., & Van Nooten, 

F. E. (2015). Humanistic and economic burden of painful diabetic peripheral neuropathy in 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

59 

Europe: A review of the literature. Diabetes Research and Clinical Practice, 109, 215-225. 

https://dx.doi.org/10.1016/j.diabres.2015.04.031  

American Diabetes Association (2017). Microvascular complications and foot care 

[Supplemental]. Diabetes Care, 40(7), S88-S98. https://dx.doi.org/10.2337/dc17-er07c  

Boulton, A. J. (2013). The pathway to foot ulceration in diabetes. Medical Clinics of North 

America, 97, 775-790. https://dx.doi.org/10.1016/j.mcna.2012.03.007  

Brownrigg, J. R., Apelqvist, J., Bakker, K., Schaper, N. C., & Hinchliffe, R. J. (2013). Evidence-

based management of PAD & the diabetic foot. European Journal of Vascular and 

Endovascular Surgery, 45(6), 673-681. https://dx.doi.org/10.1016/j.ejvs.2013.02.014  

Bus, S. A., & Van Netten, J. J. (2016). A shift in priority in diabetic foot care and research: 75% 

of foot ulcers are preventable. Diabetes Metabolism Research and Reviews, 32 (Suppl. 1), 

195-200. https://dx.doi.org/10.1002/dmrr.2738  

Cabana, M. D., Rand, C. S., Powe, N. R., Wu, A. W., Wilson, M. H., Abboud, P. C., & Rubin, H. 

R. (1999). Why don’t physicians follow clinical practice guidelines? A framework for 

improvement. Journal of the American Medical Association, 282(15), 1458-1465. 

https://dx.doi.org/10.10001/jama.282.15.1458  

Centers for Disease Control and Prevention. (2017). National Diabetes Report, 2017. Retrieved 

from: https://www.cdc.gov/diabetes/pdfs/data/statistics/national-diabetes-statistics-

report.pdf  

Department of Health & Humans Services (2015) Impact of diabetes in Nebraska. Retrieved from 

http://dhhs.ne.gov/search/pages/Results.aspx?k=foot%20care%20statistics 

Cromartie, J., & Parker, T. (2017). What is rural. Retrieved from https://www.ers. 

usda.gov/topics/rural-economy-population/rural-classifications/what-is-rural/ 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

60 

Cronk, B. (2014). How to use SPSS (8th ed.). Glendale CA: Pyrczak. 

Dros, J., Wewerinke, A., Bindels, P. J., & Van Weert, H. C. (2009). Accuracy of monofilament 

testing to diagnose peripheral neuropathy: A systematic review. Annals of Family Medicine, 

7(6), 555-558. https://dx.doi.org/10.1370/afm.1016  

Furthauer, J., Flamm, M., & Sonnichsen, A. (2013). Patient and physician related factors of 

adherence to evidence based guidelines in diabetes mellitus type 2, cardiovascular disease 

and prevention: A cross sectional study. BMC Family Practice, 14(47). Retrieved from 

https://doi.org/10.1186/1471-2296-14-47  

Herman, W. H., Pop-Busui, R., Braffett, B. H., Martin, C. L., Cleary, P. A., Albers, J. W., & 

Feldman, E. L. (2012). Use of the Michigan neuropathy screening instrument as a measure 

of distal symmetrical peripheral neuropathy in type-1 diabetes: Results from the diabetes 

control and complications trial/epidemiology of diabetes interventions and complications. 

Diabetic Medicine, 29(7), 937-944. https://dx.doi.org/10.1111/j.1464-5491.2012.03644.x  

Hershey, D. S. (2017). Diabetic peripheral neuropathy: Evaluation and management. Journal for 

Nurse Practitioners, 13(3), 199-204. https://doi.org/10.1016/j.nurpra.2016.08.034  

Hicks, C. W., Selvarajah, S., Matthioudakis, N., Sherman, R. E., Hines, K. F., Black, J. H., & 

Abularrage, C. J. (2016). Burden of infected diabetic foot ulcers on hospital admissions and 

costs. Annals of Vascular Surgery, 33, 149-158. https://dx.doi.org/10.1016/j.avsg 

.2015.11.025  

Hochbaum, G. M. (1958). Public participation in medical screening programs: A socio-

psychological study. Washington, DC. 

Institute for Healthcare Improvement. (2017). Plan-do-study-act worksheet 

http://www.ihi.org/resources/Pages/Tools/PlanDoStudyActWorksheet.aspx  



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

61 

Jones, L., Crabb, S., Turnbull, D., & Oxlad, M. (2014). Barriers and facilitators to effective type-

2 diabetes management in a rural context: A qualitative study with diabetic patients and 

health professionals. Journal of Health Psychology, 19(3), 441-453. 

https://dx.doi.org/10.1177/1359105312473786  

Khoong, E. C., Gilbert, W. S., Garbutt, J. A., Sumner, W., & Brownson, R. C. (2013). Rural, 

suburban, and urban differences in factors that impact physician adherence to clinical 

preventive service guidelines. The Journal of Rural Health, 30, 7-16. 

https://dx.doi.org/10.1111/jrh.12025  

Langley, G. L., Moen, R., Nolan, K. M., Nolan, T. W., Norman, C. L., & Provost, L. P. (2009). 

The improvement guide: A practical approach to enhancing organizational performance 

(2nd ed.). San Francisco: Jossey-Bass. 

Lewin, K. (1951). Field theory in social science: Selected theoretical papers. New York: Harper 

& Row. 

Markakis, K., Bowling, F. L., & Boulton, A. J. (2016). The diabetic foot in 2015: an overview. 

Diabetes Metabolism Research and Reviews, 32 (Suppl. 1), 169-178. 

doi.org/10.1002/dmrr.2740 

National Rural Health Association. (2015). What is different about rural health care.  Retrieved 

from http://www.ruralhealthweb.org/go/left/about-rural-health/what-s-different-about-

rural-health-care 

Oxendine, V., Meyer, A., Reid, P. V., Adams, A., & Sabol, V. (2014). Evaluating diabetes 

outcomes and costs within an ambulatory setting: A strategic approach utilizing a clinical 

decision support system. Clinical Diabetes, 32(3), 113-120. https://dx.doi.org/ 

10.2337/diaclin.32.3.113  



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

62 

Pathman, D. E., Konrad, T. R., Freed, G. L., & Freeman, V. A. (1996). The awareness-to-

Adherence Model of the steps to clinical guideline compliance: The case of pediatric vaccine 

recommendations. Medical Care, 34(9), 873-889. https://doi.org/10.1097/00005650-

199609000-00002  

Pocuis, J., Man-Hoi Li, S., Janci, M. M., & Thompson, H. J. (2017). Exploring diabetic foot exam 

performance in a specialty clinic. Clinical Nursing Research, 26(1), 82-92. 

https://dx.doi.org/10.1177/1054773815596699  

Radwan, M., Akbari, S. A., Rashidian, A., Anou-Dagga, S., & Elsous, A. (2017). Influence of 

organizational culture on provider adherence to the diabetic clinical practice guidelines: 

Using the competing values framework in Palestinian primary healthcare centers. 

International Journal of General Medicine, 10, 239-247 https://dx.doi.org/ 

10.2147/IJGM.S140140  

Ratcliffe, M., Burd, C., & Fields, A. (2016). Defining rural at the U.S. Census Bureau. Retrieved 

from https://www2.census.gov/geo/pdfs/reference/ua/Defining_Rural.pdf 

Ross, S., Benavides-Vaella, S., Schumann, L., & Haberman, M. (2014). Issues that impact type-2 

diabetes self-management in rural communities. Journal of the American Association of 

Nurse Practitioners, 27(9), 4-15. https://dx.doi.org/10.1002/2327-6924.12225  

Schaffer, M. A., Sandau, K. E., & Diedrick, L. (2013). Evidence-based practice models for 

organizational change: Overview and practical applications. Journal of Advanced Nursing, 

69(5), 1197-1209. https://dx.doi.org/10.1111/j.1365-2648.2012.06122.x  

Schaper, N. C., Van Netten, J. J., Apelqvist, J., Lipsky, B. A., & Bakker, K. (2016). Prevention 

and management of foot problems in diabetes: A summary guidance for daily practice based 



 
Online Journal of Rural Nursing and Health Care, 19(1)  
 https://doi.org/10.14574/ojrnhc.v19i1.560  
 

63 

on the IWGDF guidance documents. Diabetes Metabolism Research and Reviews, 32 (Suppl 

1), 7-15. https://dx.doi.org/10.1002/dmrr.2695  

United States Census Bureau. (2016). Retrieved from https://www.census.gov/quickfacts/ 

fact/table/US/PST045217 

United States Department of Agriculture (2016) County-level population data. Retrieved from 

https://data.ers.usda.gov/reports.aspx?StateFIPS=31&StateName=Nebraska&ID=17854 

University of Michigan. (2017). Tools for healthcare professionals. Retrieved from 

http://diabetesresearch.med.umich.edu/Tools_SurveyInstruments.php 

Van Netten, J. J., Price, P. E., Lavery, L. A., Monterio-Soares, M., Rasmussen, A., Jubiz, Y., & 

Bus, S. A. (2016). Prevention of foot ulcers in the at-risk patient with diabetes: a systematic 

review. Diabetes Metabolism Research and Reviews, 32 (Suppl.1), 84-98. 

https://dx.doi.org/10.1002/dmrr.2701  

Vigersky, R. A., Fitzner, K., & Levinson, J. (2013). Barriers and potential solutions to providing 

optimal guideline-driven care to patients with diabetes in the U.S. Diabetes Care, 36(11), 

3843-3856. https://dx.doi.org/10.2337/dc13-0680  

Welch, G., Zagarins, S. E., Santiago-Kelly, P., Rodriguez, Z., Bursell, S., Rosal, M. C., & Gabbay, 

R. A. (2016). An internet-based diabetes management platform improves team care and 

outcomes in an urban Latino population. Diabetes Care, 38(4), 1400-1412. 

https://dx.doi.org/10.2337/dc14-1412  

Widyahening, I. S., Van der Graaf, Y., Soewondo, P., Glasziou, P., & Van der Heijden, G. J. 

(2014). Awareness, agreement, adoption and adherence to type2 diabetes mellitus 

guidelines: A survey of Indonesian primary care physicians. BMC Family Practice, 15(72). 

https://dx.doi.org/10.1186/1471-2296-15-72