Renewable Energy and Sustainable Development (RESD)      Volume 3 Issue 1, Special Issue, March 2017 - ISSN 2356-8569 
http://dx.doi.org/10.21622/RESD.2017.03.1.019 

 

This Paper has been Accepted and Presented in the (First International Conference on New Trends for Sustainable Energy) 
 1-3 October, 2016 at Pharos University, Alexandria, Egypt 

 

19 
 

Development of Reliability Indices for Electric Distribution 

Network in Egypt 
Eman Ahmed, Sherein Abdualla, Kamelia Youssef and Hatem Waheed 

Egyptian Electric Utility and Consumer Protection Regulatory Agency 

sharino@hotmail.com, white_storm100@yahoo.com

Abstract - Reliability indices (RIs) are the elemental 

benchmark used by Egyptian Electricity Holding 

Company (EEHC), and the Electric Utility and 

Consumer Protection Regulatory Agency (Egypt ERA) 

to evaluate the continuity and compliance of supply, 

which surpasses the customer's requirements and 

satisfaction. 

 

The power system is very complex, mixing huge 

different types of generating resources and clusters to 

supply electric power through transmission and 

distribution system to a number of customers with 

varying requirements. 

 

The main function of electric system is to supply 

customers with electric energy that has an acceptable 

degree of reliability and quality. The power system 

continuity of supply level is controlled through system 

indices. The most widely used reliability indices are 

SAIFI, SAIDI and CAIDI (IEEE std. 1366-2000). 

 

Historical electrical indices, reliability indices threshold 

and satisfaction index are used as guide for electric 

network performance, which measure the adequate 

and secure power supply. 

 

The paper presents the reliability indices, relation 

between indices and satisfaction area to highlight the 

appropriate guideline values for electric systems, also 

presents the development of indices since 2011 to 

now for distribution network in Egypt. 

 

Keywords - Reliability; Power System; Benchmark; 

Continuity; Indicators. 

 

I. INTRODUCTION 

 

The Egyptian Electricity Holding Company (EEHC) 

mission towards the society is to supply electricity to 

all types of consumers according to international 

performance standards taking into consideration all 

environmental, social and economic determinates 

and also the terms and conditions set by The 

Egyptian Electric Utility and Consumer Protection 

Regulatory Agency (EGYPTERA). 

EEHC has sixteen affiliated companies as shown in 

“Fig. 1” (six generations (EPC), nine distributions and 

the Egyptian Electricity Transmission Company 

(ETC)). 
 
 

 
 

Fig. 1.  the relation between EEHC and Egypt ERA 

 

The main objectives of electricity Distribution 

Company 

(EDC) are: 

 

 Distributing and selling to consumers on medium 

and low voltages. 

 

 Managing, operating and maintaining medium 

and low voltages grids in the company. 

 

 Ensuring high level of quality, availability and 

continuity of supply to distribution customers. 

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Renewable Energy and Sustainable Development (RESD)      Volume 3 Issue 1, Special Issue, March 2017 - ISSN 2356-8569 
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 The following procedures have been taken to 

improve 

 

 Continuity of supply indices: 

 

 Analysis of the causes in case of increased 

unplanned interruptions and relate it to network 

renovation and Rehabilitation plans. 

 

 Follow up the implementation of maintenance 

programs to insure optimizations of interruption 

of supply time and at the same time 

implementation of the maintenance procedures 

with high quality. 

 

 Intensive field inspections and data collection for 

interruptions. 

 

Each EDC consists of number of geographical 

sectors, Have number of districts. The district network 

consists of MV distributors, distribution transformers 

(MV/LV), and MV, LV lines, as shown in “Fig.2”. 

 

EEHC and EGYPTERA use RIs to trace the 

Performance of EDCs. EGYPTERA most commonly 

uses KPIs: SAIFI, SAIDI, CAIDI, ENS and CENS. 

 

II. PERFORMANCE INDICES (PIS) 

 

Recommended interruption indices or key 

performance indices (PIs) are those defined in both 

IEEE 1366[1] and the CIGRE study committee C2 [2]: 

 

 SAIFI (System Average Interruption Frequency 

Index): the average number of sustained 

interruptions per customer during the year. 

 

 SAIDI (System Average Interruption Duration 

Index): the average time for which customers 

power supply is interrupted in a year. 

 

 CAIDI (Customer Average Interruption Duration 

Index): the average time required to restore 

service to the average customer per sustained 

interruption. 

 

 ENS (Energy Not Supplied): the summation of 

energy not supplied due to supply interruptions 

over a year Period. Its cost is CENS (cost of 

energy not supplied). 

 

 
 

Fig. 2. Part of geographical area of an EDC 

 

III. SYSTEM RELIABILITY INDICES (RIS) 

 

A. System Average Interruption Frequency Index 

(SAIFI) 

It measures the average number of interruptions 

experienced by each customer. All planned and 

unplanned interruptions are used in calculating the 

index. SAIFI can be calculated as follows: 

SAIFI = (No. of interruptions during one year)/ (No. of 

customers). 

 

B. System Average Interruption Duration Index 

(SAIDI) 

It measures the yearly average interruptions duration 

per customer. It can be calculated as follows: 

SAIDI = (Σduration of interruption in min)/ (No. of 

customers). 

 

C. Customer Average Interruption Duration Index 

(CAIDI) 

It measures the average time required to restore 

service to the average customer per interruption. The 

following formula is employed for calculating CAIDI: 

CAIDI = (SAIDI)/ (SAIFI). [4], [5] 

 

IV. CONTINUITY OF POWER SUPPLY 

 

The main aspects of quality for electric network 

operation are continuity of supply, safety, technical 

quality of the commodity, end user service and 

environmental impact. Continuity of supply measures 

the electric networks ability to supply the end users 

with electricity. It is generally characterized as the 

frequency and duration of interruptions in supply. 

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Renewable Energy and Sustainable Development (RESD)      Volume 3 Issue 1, Special Issue, March 2017 - ISSN 2356-8569 
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 Continuity of power supply or sustained outage – 

an outage that lasts longer than a specified 

amount of time .SAIDI, SAIFI and CAIDI are all 

based on sustained outage .The duration of a 

sustained outage varies from state to state. 

IEEE -1366 defines the duration of sustained 

outage to be 5 minutes. 

 

 Power quality – measure of the purity of the 

electric waveform on power lines. A power 

quality event, which is not the same as an 

outage, occurs when one of the waveforms 

differs from a pure sinusoidal waveform or one 

or two phases of power are lost. [10] 

 

Measurements that can quantify power quality are 

harmonic distortion and peak to peak voltage. Power 

quality events can last from few cycles to a few 

seconds and can be caused by lightning strikes, 

falling trees, utility operations and operations from 

other customers such as disturbances from starting a 

large motor. 

 

A. International example 

A review of some countries revealed the SAIDI and 

SAIFI performance shown in “Table I”. These 

countries also put greater emphasis on power quality 

[3], [11] 

 

B. Variables affecting reliability indices 

 

1. Longer circuits lead to more interruptions. It is 

easier to provide higher reliability in urban areas; 

line lengths are shorter.  

 

2. The distribution supply configuration greatly 

impacts reliability. Long radial lines provide the 

poorest service; grid networks are exceptionally 

reliable. 

 

3. Higher primary voltages tend to be more 

unreliable, mainly because of longer lines. 
 

Table 1. EUROPEAN RELIABILITY PERFORMANCE, WITH MAJOR EVENTS 

 

Country SAIDI SAIFI 

Austria 72 0.9 

Denmark 24 0.5 

France 62 1.0 

Germany 23 0.5 

Italy 58 2.2 

Nerthlands 33 0.3 

Spain 104 2.2 

UK 90 0.8 

*Source: council of European energy regulator ASBL (2008) 4th 

benchmarking report on the quality of electricity supply .Brussel 

CEER. 

 

Faults and interruptions have significant year-to-year 

variation because weather conditions vary 

significantly, age of electrical equipment, or 

performance of protective systems. These factor 

variations are translated into variations in the number 

of faults and in reliability indices. 

 

C. Relation between SAIFI & CAIDI 

The envelope of “acceptable supply” for relation 

between frequency of interruptions and longest 

duration per interruption is shown in “Fig.3”. 

 

 Find optimum and customer satisfied: “A” area, 

represents the area of biggest reliability, move 

towards the origin, the performance will be better.  

 

 Customer dissatisfied: Balanced area represents 

the lower reliability, divided to:  

 

 Region “B” indicates for the excess number of 

interruptions but for short time durations.  

 

 Region “C” indicates for little number of 

interruptions but for long time durations.  

 

 Vertical axis “X” and horizontal axis “Y” give the 

reliability indices threshold.  

 

D. Performance indicators for EDC 

“Table 2” and “Table 3” represent the development of 

SAIFI and CAIDI during 2011:2014 for EDCs. If 

indicators through the three years are abnormal, (as 

CAIDI for EDC3 & EDC5), the stray number must be 

dropped out. 
 

 
 

Fig.3. Relation between SAIFI and CAIDI 

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Renewable Energy and Sustainable Development (RESD)      Volume 3 Issue 1, Special Issue, March 2017 - ISSN 2356-8569 
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Table 2. DEVELOPMENT OF CAIDI FOR EDCS 

 

CAIDI 

Company 2011 2012 2013 2014 average 

EDC1 102.4 117.761 107.852 97.062 106.269 

EDC2 31.768 27.12 24.118 21.758 26.191 

EDC3 54.851 18.483 18.906 9.509 25.437 

EDC4 143.577 2.094 7.576 67.048 55.074 

EDC5 40.071 40.416 41.76 36.177 39.606 

EDC6 67.841 48.567 27.377 28.104 42.972 

EDC7 23.879 24.474 88.877 106.13 60.84 

EDC8 152.413 106.931 103.703 108.7 117.937 

EDC9 77.801 83.167 130.727 171.301 115.749 

 
Table 3.  DEVELOPMENT OF SAIFI FOR EDCS 

 

SAIFI 

Company 2011 2012 2013 2014 average 

EDC1 0.435 0.495 0.423 0.341 0.4235 

EDC2 0.192 0.169 0.134 0.131 0.1565 

EDC3 0.149 0.934 0.958 0.764 0.70125 

EDC4 0.452 0.405 0.442 0.445 0.436 

EDC5 0.66 0.533 1.01 1.009 0.803 

EDC6 3.01 2.145 0.095 0.081 1.3328 

EDC7 0.121 0.117 1.388 0.559 0.5463 

EDC8 0.289 0.169 0.464 0.225 0.287 

EDC9 1.59 2.237 0.221 0.179 1.0568 

 

The relation between SAIFI and CAIDI for 9 EDCs 

during 2011:2014 is presented in “fig. 4”. 

 

 
 

Fig.4. relation between SAIFI&CAIDI for EDCs (data 2011-2012-

2013-2014) 

 

 
 

Fig.5 Relation between SAIFI and CAIDI fir EDCs in 2014 

“Fig.5” represents the envelope of “acceptable supply 

“for relation between SAIFI and CAIDI for EDCs in 

2014. 

 

According to IEEE1366, 2001 the target of SAIFI and 

CAIDI are 1.0 and 90 minute respectively, they are 

close to the calculated threshold values 

 

Notes: 

 

1. SAIFI  and CAIDI are improved in 2014  for most 

EDCs. 

2. EDC2 and EDC3 are in optimum area 

 

V. CONCLUSION 

 

There is increasing demand from consumers for more 

reliable and economical electric power. Many factors 

share to evaluate the reliability of a power network: 

design, planning, operation and maintenance and 

faults; which have their contributed input to all power 

network reliability. 

 

The main measures to improve reliability: adequate 

maintenance, adoption of preventive maintenance 

rather than break down maintenance, improving  

power quality and ensuring coordination protection 

settings. 

 

The reliability indicators for electric network in Egypt 

are used by EEHC and Egypt Era to benchmark 

performance and scenariotize investments in 

generation, transmission and distribution network, to 

improve performance. Also, these indicators are used 

by system planners and operators as a channel to 

improve the level of customer service. 

Reliability level for its delivery facilities and, where 

appropriate to improve performance. 

The results are the reliability performance objectives 

for EDCs, ETC, and EPCs shall have threshold 

objective designed to help maintain the acceptable 

envelop.   

 

REFERENCES 

 

[1] L.Goel, “based reliability studies of a distribution 

test system,” Monte Carlo simulation                 

[Online].        Available: 

       http://www.sciencedirect.com  

 

[2] H.Haroonabadi, and M.R.Haghifam, ”Generation 

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Renewable Energy and Sustainable Development (RESD)      Volume 3 Issue 1, Special Issue, March 2017 - ISSN 2356-8569 
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Reliability Assessment in Power Markets Using 

Monte Carlo simulation and intelligent system,” 

World Applied Sciences Journal 5(3):302-310, 

2008. 

 

[3] Dennis Hesseling en Mahir Sari, ” The 

introduction of quality regulation of electricity 

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Law report ш, 2006. 

 

[4] Kamelia Youssef and Hafez El-Salmawy,”Indices 

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[5] Kamelia Youssef and Hafez El-Salmawy,”Power 

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[6] Mahmud Fatuhi , Firuzabad, and Saeed Afshar, 

”Reliability analysis in Electrical               

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[7] Math BOLLEN, and Anders HOLM, ”A customer – 

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[8] Lina BERTLING, and Roland ERIKSSON, ”Impact 

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distribution systems,”CIRED 17th International 

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[9] Michael HOLZENTHAL, Andre OSTERHOLT, 

”Reliability Based Planned: Reducing the Re-

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17th International Conference on Electricity 

Distribution , Barcelona , 2003. 

 

[10]  Konstantin Petrov, and Daniel Grote, ”Quality of 

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[11]  “Electricity Distribution Quality of Service 

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[12]  A. Sumper, A. Sudria, and F.Ferrer, ”International 

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Spain. 

 

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