9-PienaarRothmann.qxd The level of stress an individual experiences in his or her organisational context, and the extent to which adverse effects such as psychological and other strains occur, depend on how effectively he or she copes with stressful organisational situations (Bhagat et al., 2001). Research supports the contention that the ways people cope with stress and daily living affect their psychological, physical and social well-being (Ben-Zur, 1999; Cohen & Lazarus, 1979; Friedman & Vandenbos, 1992; Greenglass, 1996; Violanti & Paton, 1999). Coping strategies represent the efforts, both behavioural and cognitive, that people invest in order to deal with stressful encounters (Lazarus & Folkman, 1984). Coping has been differentially conceived in several ways (Livneh, Antonak & Gerhardt, 2000): 1) both as personality trait and situationally determined response; 2) a dynamic process and a static construct; 3) a strategy, that is mature, adaptive and flexible, but also a reaction, that is neurotic, maladaptive and rigid; and 4) a global, generally dichotomous concept, but also an intricate, hierarchically structured, multilevel concept. The most familiar and widespread coping taxonomy is the one proposed by Folkman and Lazarus (1980). These authors described coping as either problem-focused or emotion-focused. Parker and Endler (1992) demonstrated that these dimensions have been recovered in nine out of 13 studies. Problem-focused coping strategies aim at actively dealing with the problem. In contrast, emotion-focused coping is directed at dealing with the emotional distress that is evoked by the problem. Endler and Parker (1990) suggest that the third basic strategy that may be used in coping with stress is avoidance. Avoidance can include either person-oriented or task-oriented strategies. Avoidance differs from problem- and emotion-focused coping in that avoiding a situation actually removes the person from the stressful situation, whereas problem- and emotion-focused coping might help the person manage the stressful situation while he or she remains in it (Kowalski & Crocker, 2001). In the police stress literature, Evans, Coman, Stanley and Burrows (1993) define effective coping as (a) the efficacy with which individuals deal with their emotional responses to stressors and act to resolve the stressors, and (b) the cost of their effectiveness to individuals. The important issue is the extent to which police officers emphasize the use of one coping strategy over the other (Billings & Moos, 1984; Headey & Wearing, 1990; Hart, Wearing & Headey, 1995). Studies on coping of police members have conceptualised and measured coping strategies in various ways, but several significant patterns have emerged (Patterson, 1999). Maladaptive behaviours such as excessive alcohol intake, drug use, smoking and overeating have been found to be ineffective and maladaptive as coping strategies among the police (Burke, 1993; Dietrich & Smith, 1984). It has also been stated that poor coping skills appear to be a significant factor in determining the intensity with which stress is experienced in police work (Anshel, 2000). The use of maladaptive coping skills in police work leads to the experience of chronic, long-term stress (Hurrel, 1995; Nordlicht, 1979), and often results in job burnout and police members leaving the profession (Burke & Deszca, 1986; Malloy & Mays, 1984). Evans et al. (1993) showed that police officers tend to use more problem-focused coping strategies (aimed at changing stressful occupational events), and less emotion-focused coping strategies (aimed at regulating their distress). Violanti (1992) found that the use of emotion-focused coping strategies result in higher levels of psychological distress, while the use of problem-focused coping strategies resulted in lower levels of psychological distress. Police officers probably compound stress by avoiding emotion-focused strategies, and when using such strategies, it only acts to exacerbate psychological stress, because the expression of emotion is not allowed in the policing environment (Kop & Euwema, 2001; Stephens & Long, 2000). The nat ure and context of a stressor, the range of coping responses available and the emotional reaction of individuals might also be influenced by the differing role that race and culture plays in their lives (Coyne & Gottlieb, 1996; Slavin, Rainer, McCreary & Gowda, 1991). Dominant cultural scripts concerning coping through self-reliance, support seeking and religiosit y could have an effect on coping J. PIENA AR S. ROTHMANN WorkWell: Research Unit for People, Policy and Performance, Faculty of Economic & Management Sciences PU for CHE ABSTRACT The objective of this study was to determine the internal consistency, construct validity, structural equivalence and item bias of the COPE, and to determine the differences between coping strategies of various demographic groups in the South African Police Service. A cross-sectional survey design was used. A random, stratified sample (N = 1431) was taken of police members in eight South African provinces. The COPE and a biographical questionnaire were administered. Four internally consistent factors were extracted, namely Approach Coping, Avoidance, Seeking Emotional Support and Turning to Religion. These factors showed structural equivalence for police members of all race groups and no items were biased. Differences in coping strategies were found for different ranks and races. OPSOMMING Die doelstelling van hierdie studie was om die interne konsekwentheid, konstrukgeldigheid, strukturele ekwivalensie en itemsydigheid van die COPE-vraelys te bepaal en om verskille tussen die coping-strategieë van verskillende demografiese groepe in die Suid-Afrikaanse Polisiediens te bepaal. ’n Dwarssnee opname-ontwerp is gebruik. ’n Ewekansige gestratifiseerde steekproef (N = 1431) is van polisielede in agt provinsies van Suid-Afrika geneem. Die COPE en ’n biografiese vraelys is afgeneem. Vier intern konsekwente faktore, naamlik Benaderings-coping, Vermyding, Soeke na Emosionele Ondersteuning en Keer-na-Religie is onttrek. Hierdie faktore het strukturele ekwivalensie vir alle rassegroepe getoon en geen items was sydig nie. Verskille rakende coping-strategieë is vir verskillende rang en rasse gevind. COPING STRATEGIES IN THE SOUTH AFRICAN POLICE SERVICE 81 SA Journal of Industrial Psychology, 2003, 29 (4), 81-90 SA Tydskrif vir Bedryfsielkunde, 2003, 29 (4), 81-90 Requests for copies should be addressed to: S Rothmann, WorkWell: Research Unit for People, Policy and Performance, Faculty of Economic & Management Sciences, PU for CHE, Private Bag X6001, Potchefstroom, 2520 strategies. In this regard, some variabilit y has been demonstrated due to subculture and ethnicit y (Ball, Warheit, Vandiver & Holzer, 1980). Since most coping instruments were developed in White middle-class populations, they reflect the cultural values, cultural scripts and culture-specific response sets of this population, and might therefore not be as relevant for individuals from different cultures (Prelow, Tein, Roosa & Wood, 2000). While the Coping Orientations to the Problems Experienced Questionnaire (COPE) (Carver, Scheier & Weintraub, 1989) has been studied in a variety of international contexts, such as Italy (Sica, Novara, Dorz & Sanavio, 1997), Croatia (Hudek-Kne evi & Kardum, 1996; Hudek-Kne evi , Kardum & Vukmirovi, 1999; Kardum & Hudek-Kne evi , 1995) and Estonia (Kallasmaa & Pulver, 2000), it has been shown that only seven of the COPE’s subscales (Restraint Coping, Seeking Social Support for Emotional Reasons, Seeking Social Support for Instrumental Reasons, Acceptance, Denial, Focus On and Venting of Emotion and Humour) appear to have similar factor structures and are likely to measure the same underlying coping constructs in different cultural groups (Prelow et al., 2000). The Active Coping, Planning, Positive Reinterpretation and Growth, and Mental Disengagement subscales did not demonstrate item equivalence. Little research has to date been done regarding the coping strategies used in the SAPS. The South African Police Service (SAPS) presents a unique environment to study coping strategies, both because the police force in question has to deal with one of the highest crime levels in the world (Nedcor Project, 1996), and members of the SAPS are seemingly not coping well, as reflected in reported rates of illness, post-traumatic stress, medical boarding, burnout, alcohol abuse, suicides, decreased levels of job satisfaction and job performance, and high levels of absenteeism and resignation (Anshel, 2000; Nel & Burgers, 1998; Nel, 1994; Pretorius, 1998; Rothmann & Agathagelou, 2000; Rothmann & Strijdom, 2002). South Africa is a multicultural society and the SAPS employs individuals of diverse cultural backgrounds. Within the South African context it cannot be taken for granted that scores obtained in one culture can be compared across cultural groups. Before comparing scores across cult ural groups, equivalence and bias should be tested (Van de Vijver & Leung, 1997). Without a test of equivalence and bias it is impossible to know to what extent scores or constructs underlying an instrument can be compared across cultures. Meaningful comparative studies of coping processes across populations can only be conducted when there are reasonable assurances that the instruments used in the study are equivalent across the populations (Hui & Triandis, 1985; Knight & Hill, 1998; Prelow et al., 2000). Some authors regard the most notable feature in coping literature as the problems experienced with the psychometric properties of tools employed in coping research (Hardy, Jones & Gould, 1996; Schwarzer & Schwarzer, 1996). A central psychometric issue relates to the dimensions underlying coping inventories, because these dimensions operationalize coping as a conceptual scheme and thereby influence coping theory (Cook & Heppner, 1997). For any psychometric measure of coping, the consistency and validity of its performance in measurement are thus of paramount importance. The objective of this study was to determine the construct validit y, internal consistency, structural equivalence and item bias of the COPE in the SAPS and to examine differences in coping strategies of different ranks and race groups. Coping A more theoretical conceptualisation than the dichotomy of problem- and emotion-focused coping was developed at the end of the eighties by Carver et al. (1989). These authors developed an instrument for the measurement of coping that conceived it in terms of 14 different subscales. Since the origin of this instrument more than a decade ago, however, factor analyses of the items have resulted in varying underlying struct ures. St udies based on factor analyses produced taxonomies consisting of three (Ben-Zur, 1998; Bishop et al., 2001; Cook & Heppner, 1997; Hudec-Kneeviæ et al., 1999; Ingledew, Hardy, Cooper & Jemal, 1996; Kallasmaa & Pulver, 2000; Laurent, Catanzaro & Callan, 1997; Lyne & Roger, 2000; Mitchell & Hastings, 2001), four (Carver et al., 1989; Phelps & Jarvis, 1994; Ferguson, 2001; Fortune, Richards, Griffiths & Main, 2002; Ward & Kennedy, 2001) and five (Finch, Panter & Caskie, 1999; Sica et al., 1997) factors. Apart from finding different numbers of factors, factor structures also do not replicate consistently across studies. When comparing subsequent factor analyses to the one originally reported by Carver et al. (1989), interesting results emerge. For one, the factors of task and cognitive coping originally produced have subsequently emerged as a single factor in various studies (Ingledew et al., 1996; Cook & Heppner, 1997; Ferguson, 2001; Fortune et al., 2002; Hudek-Kne evi et al., 1999). This combined factor has also been reproduced in other studies, with the extra scales of Seeking Social Support for Instrumental Reasons (Lyne & Roger, 2000), and Turning to Religion (Laurent et al., 1997). The emotion factor has been reproduced in subsequent factor analyses (Ben-Zur, 1998; Ferguson, 2001; Finch et al., 1999; Fortune et al., 2002; Hudec-Kneeviæ et al., 1999; Ingledew et al., 1996; Kallasmaa & Pulver, 2000; Laurent et al., 1997; Sica et al., 1997), but also without Seeking Social Support for Instrumental Reasons (Phelps & Jarvis, 1994) and without Focus On and Venting of Emotions (Cook & Heppner, 1997; Ward & Kennedy, 2001). The avoidance factor has been reproduced with the scales originally proposed (Ferguson, 2001; Laurent et al., 1997), but also loads the subscales of Alcohol/Drug Disengagement (Cook & Heppner, 1997; Finch et al., 1999; Hudek-Kne evi et al., 1999; Phelps & Jarvis, 1994; Sica et al., 1997), Turning to Religion (Hudek-Kne evi et al., 1999), the Acceptance scale (Kallasmaa & Pulver, 2000), Focus On and Venting of Emotions (Bishop et al., 2001; Ward & Kennedy, 2001), as well as Positive Reinterpretation and Growth (Ward & Kennedy, 2001). Turning to Religion has come to the fore as a separate factor (Lyne & Roger, 2000; Sica et al., 1997), but also with Positive Reinterpretation and Growth (Finch et al., 1999), Denial (Mitchell & Hastings, 2001) and Humour (Fortune et al., 2002). According to Zeidner and Hammer (1992), spiritual resources help people to cope with stress primarily through the appraisal process, by providing a perceptual framework that can help establish the meaning of a stressor in a larger context and also help prescribe acceptable coping techniques. By looking at the other subscales typically loading with Turning to Religion, it might be postulated that this factor can be thought of as one primarily emerging in the attribution of meaning to stressful events. Denying, reinterpreting or laughing about a stressful event helps the individuals manage their reaction. The above-mentioned results suggest a four-factor structure underlying the COPE Questionnaire. The first factor could be labelled approach coping, which includes either the three scales (Active Coping, Planning, Suppression of Competing Activities) as originally proposed, or an assortment of the added scales from the cognitive coping factor. The second factor could be labelled as social/emotional coping, which includes the three scales originally proposed (Seeking Social Support for Emotional Reasons, Seeking Social Support for Instrumental Reasons and Focus On and Venting of Emotion), and has been recognised as the most frequently reproduced ’c ∨ z ’c ∨ z ’c ∨ z ’c ∨ z ’c ∨ z’c ∨ z PIENA AR, ROTHMANN82 (Kallasmaa & Pulver, 2000). The third factor deals with avoidance coping and t ypically includes the three scales originally proposed (Denial, Behavioural Disengagement and Mental Disengagement), but Alcohol/Drug Disengagement has also loaded on this factor in six subsequent studies (Cook & Heppner, 1997; Finch et al., 1999; Hudek-Kneeviæ et al., 1999; Mitchell & Hastings, 2001; Phelps & Jarvis, 1994; Sica et al., 1997). The fourth factor is made up by Turning to Religion and/or Humour, which might be such specific coping strategies that they cannot be defined as exclusively approach, social/emotional or avoidant, for they probably serve the purpose of all of these. It could also be a case of specificit y regarding the function this coping strateg y serves for the user. According to Cox and Ferguson (1991) and Ferguson and Cox (1997), in addition to the conventional dichotomy of problem- and emotion-focused coping, two other dimensions might be considered, one concerned with reappraisal and the other with avoidance. This literature review suggests religion and humour to serve the reappraisal function, perhaps by removing the person psychologically or physically, or even morally (as in the case of religion) from the problem. According to Kallasmaa and Pulver (2000), at least three secondary COPE factors are required for an adequate explanation of the variance in the data on coping studies. Demographic factors such as race and gender have been emphasised as influential in coping responses (Coyne & Downey, 1991, Kessler, Price & Wortman, 1985), and in reported sources of work stress (Patterson, 2000), whereby coping is indirectly influenced. Furthermore, demographic factors have been shown to interact with age (Folkman, Lazarus, Pimley & Novacek, 1987) and gender (Folkman & Lazarus, 1980) to affect coping responses among individuals. Recent South African research (Rothmann & Strijdom, 2002; Rothmann & Van Rensburg, 2001) examining coping in a policing context found police members to achieve the highest scores on Turning to Religion and Planning as coping strategies. It was noted as a concern that police members scored low on the venting of emotions. This tendency may be the result of emotional detachment due to the nature of their work and their lack of trust in the organisation (Rothmann, Sieberhagen & Cilliers, 1998). It could be expected that police members will refuse to share their emotional reactions to job stressors with others, which may isolate them from social support at work as well as home (Evans & Coman, 1992). In both combat veterans and civilians, a positive relationship has been established between the severity of Post Traumatic Stress Disorder (PTSD) following combat and post-war stress and emotion-focused coping, and a negative relation with problem- focused coping (Nezu & Carnevale, 1987; Solomon, Avitzur & Mikulincer, 1989; Solomon, Mikulincer & Avitzur, 1988; Zeidner & Ben-Zur, 1994). In policing, well-being is affected by how individuals cope following exposure to stressful events (Violanti & Paton, 1999). Considering the major organisational changes faced by the SAPS in the form of employment equity and internal transformation, and the positive relation of problem-focused coping with both organisational change (Terry, Callan & Sartori, 1996) and general work stress (Terry, Tonge & Callan, 1995), the measurement of prevailing coping dispositions, and differences regarding these, are invaluable in maintaining worker health. When measures are applied to different cultural groups, issues of measurement bias and equivalence become important (Van de Vijver & Leung, 1997). According to Van de Vijver and Leung (1997), construct equivalence and bias of measuring instruments should be computed in each study that takes place in a multicultural or cross-cultural context. Construct equivalence indicates the extent to which the same construct is measured across all cultural groups studied. When an instrument measures different constructs in different cultures, no comparison can be made. The same construct is measured in the case of construct equivalence (also labelled structural equivalence). No studies of construct equivalence of the COPE have previously been done in South Africa. Item bias should also be computed. An item is an unbiased measure of a theoretical construct, for example of coping, if persons from different cultural groups who use a certain strategy equally have the same average score on the item (Van de Vijver & Leung, 1997). Persons with an equal standing on the theoretical construct underlying the instrument should have the same expected score on the item, irrespective of group membership. The definition of bias does not stipulate that the averages of cultural groups should be identical, but only that these averages should be identical across cultural groups for persons who use specific coping strategies equally. Item bias can be produced by sources such as incidental differences in appropriateness of the item content and inadequate item formulation. Bias will lower the equivalence of a measuring instrument. Two types of item bias are distinguished, namely uniform bias and nonuniform bias (Van de Vijver & Leung, 1997). Uniform bias refers to influences of bias on scores that are more or less the same for all score levels. Nonuniform bias refers to influences that are not identical for all score levels. METHOD Research design A survey design was used to achieve the research objectives. The specific design was the cross-sectional design (Shaughnessy & Zechmeister, 1997). Sample Random samples (N = 1431) were taken from police stations in the Limpopo Province, Gauteng, Mpumalanga, Northern Cape, Western Cape, Eastern Cape, Natal and Free State. Stations were divided into large (more than 100 staff members), medium (25–100 staff members) and small (fewer than 25 staff members). Student and civilian members of the police were not included in this study. All functional police members at randomly identified small and medium stations in each of the provinces were asked to complete the questionnaire. At the large stations, stratified random samples were taken according to gender and race. Table 1 presents some of the characteristics of the participants. TABLE 1 CHARACTERISTICS OF THE STUDY POPULATION (N = 1431) Variable Category Percentage Race White 41,15 Black 40,07 Coloured 14,77 Indian 4,01 Rank Constable 7,69 Sergeant 19,43 Inspector 54,16 Captain 15,58 Superintendent 2,45 Senior Superintendent 0,70 Gender Male 81,90 Female 18,10 COPING STRATEGIES 83 Table 1 shows that the sample consisted of almost equal parts Black and White participants, with Indian and Coloured people making up less than 19% of the total sample. The sample was predominantly made up of sergeants, inspectors and captains (89,17%), with inspectors forming the largest component (54,16%). Almost 60% of the sample (58, 35%) had Grade 12 qualifications. The sample contained mostly married officers. Measuring battery Two questionnaires were used in this research, namely the Coping Orientations to Problems Experience Questionnaire (COPE) (Carver et al., 1989), and a biographical questionnaire compiled by the researchers. � The Coping Orientations to the Problems Experienced Questionnaire (COPE) (Carver et al., 1989) was designed to measure both situational and dispositional coping strategies. In the present study, the dispositional version consisting of 53 items was used. Response choices were from 1 (I usually don't do this at all) to 4 (I usually do this a lot). The COPE measures 14 coping strategies. In previous South African research, Storm and Rothmann (in press) found acceptable alpha values, with inter-item correlation coefficients varying between 0,25 (Acceptance) and 0,65 (Turning to Religion), showing acceptable levels of internal consistency for this questionnaire. � A questionnaire was developed to gather information about the biographical characteristics of the participants, such as race, rank and gender. Statistical analysis The statistical analysis was carried out with the help of the SAS program (SAS Institute, 2000). To evaluate the construct validity of the COPE, Principal factors extraction with varimax rotation was performed through SAS FACTOR on 53 items of the COPE. Principal components extraction was used prior to principal factors extraction to estimate the number of factors, presence of outliers and factorabilit y of the correlation matrices. The criterion for factors was an eigenvalue greater than or equal to one after varimax rotation. The scree plot was also employed. Internal consistencies of the measuring instrument were assessed by Cronbach alpha coefficients and inter-item correlations (Clark & Watson, 1995). Coefficient alpha conveys important information regarding the proportion of variance contained in a scale, while the mean inter-item correlation coefficient (which is a straightforward measure of internal consistency) is a useful index to supplement information supplied by coefficient alpha (Clark & Watson, 1995). However, simply focusing on the mean inter-item correlation cannot ensure unidimensionality of a scale – it is necessary to examine the range and distribution of these correlations as well. Construct (structural) equivalence was used to compare the factor structures of the COPE for different race groups. Exploratory factor analysis and target (Procrustean) rotation were used to determine construct equivalence (Van de Vijver & Leung, 1997). According to Van de Vijver and Leung (1997), it is not acceptable to conduct factor analyses for different cultural groups to address the similarity of factor-analytical solutions because the spatial orientation of factors in factor analysis is arbitrary. Rather, prior to an evaluation of the agreement of factors in different cultural groups, the matrices of loadings should be rotated with regard to each other (i.e., target rotations should be carried out). The factor loadings of separate groups are rotated to a joint common matrix of factor loadings. After target rotation had been carried out, factorial agreement was estimated using Tucker's coefficient of agreement (Tucker's phi). This coefficient is insensitive to multiplications of the factor loadings, but is sensitive to a constant added to all loadings of a factor. The following formula is used to compute Tucker's phi: This index does not have a known sampling distribution; hence it is impossible to establish confidence intervals. Values higher than 0,95 are seen as evidence for factorial similarity, whereas values lower than 0,85 are taken to point to non- negligible incongruities (Van de Vijver & Leung, 1997). This index is sufficiently accurate to examine factorial similarity at a global level. However, if construct equivalence is not acceptable, bias analyses should be carried out to detect inappropriate items. An extension of Cleary and Hilton's (1968) use of analysis of variance was applied to identif y item bias (Van de Vijver & Leung, 1997). Bias was examined for each item separately. The item score was the dependent variable, while race groups (four levels) and score levels were the independent variables. Score groups were composed on the basis of the total score on the COPE. A total of ten score levels were obtained by making use of percentiles identified through SAS U NIVARIATE. This made it possible to use score groups with at least 50 persons each. Two effects were tested through analysis of variance, namely the main effect of race, and the interaction of score level and race. When both the main effect of race and the interaction of score level and race are non-significant, the item is taken to be unbiased. Descriptive statistics (means, standard deviations, skewness and kurtosis) and inferential statistics were also used to analyse the data. One-way analysis of variance (ANOVA) was used to determine differences between the sub-groups in the sample. Tukey Studentized Range tests were done to indicate which groups differed significantly when ANOVAS were done. The following formula was used to determine the practical significance of difference in means between two groups (Steyn, 1999): where MeanA = Mean of the first group MeanB = Mean of the second group Root MSE = Root Mean Square Error A cut-off point of 0,50 (medium effect, Cohen, 1988) was set for the practical significance of differences between means. RESULTS The 14 scales of the COPE were subjected to a confirmatory factor analysis and internal consistency analyses. However, because the current factor structures were not confirmed and many alpha coefficients were lower than the cut-off point of 0,70 (Nunnally & Bernstein, 1994) it was decided to proceed with exploratory factor analysis. The results of the exploratory factor analysis of the COPE items are shown in Table 2. Loadings of variables on factors, communalities and percent of variance and covariance are shown. Variables are ordered and grouped by size of loading to facilitate interpretation. Zeros represent loadings that were under 0,45 (20% of variance). Labels for each factor are suggested in a footnote. Oblique rotation showed inter-factor correlations for Factors 1 and 3 (r = 0,44) and 1 and 4 (r = 0,41). The other inter-factor correlations were below the cut-off of 0,30. Therefore it was decided to proceed with principal factor analysis with a varimax rotation. –A BMean Meand Root MSE = 2 2 i i xy i i x y p x y = ∑ ∑ PIENA AR, ROTHMANN84 TABLE 2 FACTOR LOADINGS, COMMUNALITIES (H2), PERCENTAGE VARIANCE AND COVARIANCE FOR PRINCIPAL FACTORS EXTRACTION AND VARIMAX ROTATION ON COPE ITEMS Item F1 F2 F3 F4 h 2 Make a plan of action 0,67 0,00 0,00 0,00 0,50 Concentrate efforts on doing 0,66 0,00 0,00 0,00 0,51 something about it Come up with a strategy 0,65 0,00 0,00 0,00 0,53 Do what has to be done 0,65 0,00 0,00 0,00 0,48 Accept the reality of the fact 0,65 0,00 0,00 0,00 0,44 Think about steps to take 0,64 0,00 0,00 0,00 0,46 Learn from experience 0,62 0,00 0,00 0,00 0,46 Think about best way to handle 0,61 0,00 0,00 0,00 0,46 Prevent other things from interfering 0,60 0,00 0,00 0,00 0,42 Not act too soon 0,58 0,00 0,00 0,00 0,37 Look for something good 0,55 0,00 0,00 0,00 0,36 Take direct action 0,54 0,00 0,00 0,00 0,34 Keep self from getting distracted 0,53 0,00 0,00 0,00 0,37 Try to make it more positive 0,53 0,00 0,00 0,00 0,35 Restrain self from action 0,52 0,00 0,00 0,00 0,34 Grow as a person 0,52 0,00 0,00 0,00 0,32 Take additional action 0,52 0,00 0,00 0,00 0,32 Learn to live with it 0,50 0,00 0,00 0,00 0,27 Get used to the idea 0,48 0,00 0,00 0,00 0,26 Accept that it has happened 0,48 0,00 0,00 0,00 0,28 Give up attempt 0,00 0,65 0,00 0,00 0,43 Give up 0,00 0,64 0,00 0,00 0,42 Pretend it hasn’t happened 0,00 0,64 0,00 0,00 0,41 Daydream 0,00 0,60 0,00 0,00 0,39 Act as if it hasn’t happened 0,00 0,60 0,00 0,00 0,40 Express emotional distress 0,00 0,56 0,00 0,00 0,35 Say: this isn’t real 0,00 0,55 0,00 0,00 0,35 Reduce effort to solve problem 0,00 0,55 0,00 0,00 0,34 Quit trying 0,00 0,54 0,00 0,00 0,31 Refuse to believe it has happened 0,00 0,54 0,00 0,00 0,30 Get upset 0,00 0,53 0,00 0,00 0,32 Let out emotions 0,00 0,51 0,00 0,00 0,31 Drink alcohol or use drugs 0,00 0,51 0,00 0,00 0,29 Discuss feelings with someone 0,00 0,00 0,67 0,00 0,62 Talk to someone about feelings 0,00 0,00 0,64 0,00 0,52 Get emotional support from 0,00 0,00 0,64 0,00 0,51 friends/relatives Sympathy and understanding 0,00 0,00 0,48 0,00 0,43 from someone Seek God’s help 0,00 0,00 0,00 0,74 0,66 Find comfort in religion 0,00 0,00 0,00 0,70 0,62 Pray more than usual 0,00 0,00 0,00 0,63 0,51 Put trust in God 0,00 0,00 0,00 0,48 0,42 Squared Multiple Correlations 0,89 0,88 0,78 0,78 Percentage variance 17,66 10,51 6,51 4,40 Percentage covariance 45,19 26,90 16,65 11,25 a: Factor labels F1: Approach Coping F2: Avoidance F3: Seeking Emotional Support F4: Turning to Religion Inspection of Table 2 shows that four factors were extracted, accounting for 43,29% of the total variance in the data. As indicated by the SMC's, all factors were internally consistent and well defined by the variables. Variables were reasonably well defined by this factor solution. Communality values, as seen in Table 2, tend to be moderate. With a cut-off of 0,45 for inclusion of a variable in interpretation of a factor, 9 of 53 items did not load on the four factors, while another 3 were discarded due to significant secondary factor loadings. The first factor dealt with approaching the problem, redefining it as something positive or a learning experience, and accepting that it has happened. Hence, this factor was labelled Approach Coping. The second factor had items that related to avoidance, such as daydreaming, and items related to ignoring the fact. This factor was labelled Avoidance. The third factor was made up by the four items measuring Seeking Social Support for Emotional Reasons (Carver et al., 1989), and was labelled Seeking Emotional Support. The Turning to Religion (Carver et al., 1989) items made up the fourth factor. The items that failed to load on the four factors included focusing on dealing with the problem, holding off action till the situation permits, waiting for the right time to act, putting aside other activities, taking one's mind off things, sleeping more than usual, venting feelings and seeking advice from other people who have had similar experiences. The items that showed secondary loadings were all items that measure Seeking Social Support for Instrumental Reasons, and all these items loaded on the Approach Coping as well as Seeking Emotional Support factors. The highest loadings were shown for the Seeking Emotional Support factor, but loadings on Approach Coping were also significant. These items were removed from subsequent analyses, and were: getting advice from someone, talking to someone to find out more about the situation, and talking to someone who could do something concrete about the problem. Table 3 shows the descriptive statistics, alpha coefficients and mean inter-item correlation coefficients for the extracted COPE factors. TABLE 3 DESCRIPTIVE STATISTICS, ALPHA COEFFICIENTS AND MEAN INTER- ITEM CORRELATION COEFFICIENTS OF THE COPE FACTORS Factor Mean SD Weighted Skewness Kurtosis r-Mean � Mean Approach Coping 59,06 12,01 2,95 -0,82 0,84 0,37 0,92 (20 items) Avoidance (13 items) 27,25 8,18 2,10 0,47 -0,26 0,32 0,86 Seeking Emotional 10,83 3,36 3,22 -0,35 -0,74 0,50 0,80 Support (4 items) Turning to Religion 12,60 3,13 4,02 0,92 0,20 0,55 0,83 (4 items) Table 3 shows that the scores on the COPE are relatively normally distributed. The alpha coefficients of the COPE factors are acceptable compared to the guideline of � > 0,70 (Nunnally & Bernstein, 1994). The mean inter-item correlation coefficients are within the range of 0, 15 – 0, 50 proposed by Clark and Watson (1995), and thus indicate the internal consistency of the factors of the COPE. Next, exploratory factor analysis and target (Procrustean) rotation were used to determine construct equivalence of the COPE. The factor loadings of race groups were rotated to one target group. After target rotation had been carried out, factorial agreement was estimated using Tucker's coefficient of agreement (Tucker's phi). The Tucker's phi-coefficients for the four race groups are given in Table 4. TABLE 4 CONSTRUCT EQUIVALENCE OF THE COPE FOR DIFFERENT RACE GROUPS Group Percentage Tucker's Tucker's Tucker's Tucker's of sample phi – phi – phi – phi – Approach Avoidance Seeking Turning to Coping Emotional Religion Support White 41,15 0, 99 0, 99 0, 99 0, 99 Black 40,07 0, 99 0, 99 0, 99 0, 99 Coloured 14,77 0, 99 0, 99 0, 99 0, 99 Indian 4,01 0, 97 0, 99 0, 99 0, 98 COPING STRATEGIES 85 Inspection of Table 4 shows that the Tucker's phi coefficients for White, Black, Coloured and Indian police members were all acceptable (>0,95). Therefore, it can be deduced that the four factors of the COPE were equivalent for the four race groups. The results of the item bias analyses that were carried out through analysis of variance for the 41 items of the COPE are reported in Table 5. TABLE 5 ITEM BIAS ANALYSES OF THE COPE Item Tot_SS Df_g SS_g F_g Eta Df_i SS_i F_i Eta square square Approach Coping 20 869,40 3 0,80 0,70 0,00 27 20,10 1,70 0,02 45 792,50 3 2,30 2,00 0,00 27 19,80 1,90 0,03 35 803,00 3 1,40 1,20 0,00 27 15,20 1,40 0,02 23 871,90 3 2,30 1,80 0,00 27 24,20 2,10 0,03 48 922,10 3 9,60 6,60 0,01 27 18,90 1,40 0,02 47 888,40 3 4,80 3,40 0,01 27 12,30 1,00 0,01 43 830,90 3 0,90 0,70 0,00 27 15,00 1,30 0,02 9 930,80 3 1,80 1,20 0,00 27 13,90 1,10 0,02 19 998,90 3 23,20 15,40 0,02 27 22,40 1,70 0,02 18 1104,40 3 9,90 5,40 0,01 27 19,10 1,20 0,02 30 1022,00 3 6,30 3,70 0,01 27 17,00 1,10 0,02 32 1064,40 3 1,90 1,00 0,00 27 21,80 1,40 0,02 46 1010,90 3 3,50 2,00 0,00 27 16,10 1,00 0,02 17 990,90 3 0,50 0,30 0,00 27 16,30 1,10 0,02 31 1066,30 3 4,50 2,50 0,00 27 21,80 1,30 0,02 3 1091,90 3 19,90 10,70 0,02 27 21,30 1,30 0,02 6 1112,90 3 1,50 0,80 0,00 27 29,20 1,60 0,03 21 1243,20 3 32,70 15,20 0,03 27 21,70 1,10 0,02 7 1152,50 3 6,20 2,90 0,01 27 21,10 1,10 0,02 33 1267,00 3 6,90 3,00 0,01 27 19,40 0,90 0,02 Avoidance 26 1105,40 3 3,00 1,70 0,00 27 18,90 1,20 0,02 50 1210,40 3 5,20 2,70 0,00 27 16,50 1,00 0,01 29 1107,00 3 0,90 0,50 0,00 27 17,10 1,10 0,02 52 1173,80 3 1,00 0,50 0,00 27 12,30 0,70 0,01 42 1194,80 3 13,10 6,90 0,01 27 18,90 1,10 0,02 40 1127,70 3 2,70 1,50 0,00 27 18,70 1,10 0,02 16 1140,10 3 38,00 20,60 0,03 27 27,50 1,70 0,02 39 1085,30 3 5,40 2,90 0,01 27 28,80 1,70 0,03 13 1183,10 3 4,20 2,10 0,00 27 18,90 1,00 0,02 2 1014,10 3 1,60 0,90 0,00 27 14,80 0,90 0,02 53 1209,50 3 35,40 18,70 0,03 27 26,90 1,60 0,02 27 1232,30 3 36,60 18,00 0,03 27 32,50 1,80 0,03 12 1114,80 3 25,60 14,10 0,02 27 31,10 1,90 0,03 Seeking Emotional Support 49 921,80 3 1,90 1,90 0,00 27 10,10 1,10 0,01 8 1016,60 3 4,10 3,20 0,00 27 24,20 2,10 0,02 15 1009,40 3 6,00 4,70 0,01 27 11,20 1,00 0,01 28 980,60 3 6,10 4,60 0,01 27 28,90 2,40 0,03 Turning to Religion 51 724,00 3 1,50 2,00 0,00 24 6,30 1,10 0,01 37 785,40 3 3,90 4,40 0,01 24 6,30 0,90 0,01 24 794,20 3 2,40 2,50 0,00 24 11,20 1,50 0,01 10 608,30 3 0,30 0,30 0,00 24 6,10 0,80 0,01 Table 5 shows no significant eta square values for the COPE items. Therefore, it seems that the means of the race groups for the different score levels do not differ from zero in a systematic way. It is clear that the COPE shows no uniform or non-uniform bias for different race groups in the SAPS. Next, the coping strategies of various demographic groups were investigated. Table 6 shows the differences in COPE factors for different race groups in the SAPS. TABLE 6 DIFFERENCES IN COPE FACTORS FOR RACES Factor White (W) Black (B) Coloured (C) Indian (I) p Approach Coping 58,80 60,11 58,25 56,88 0,06 Avoidance 25,18B, b 29,48a 26,99B 27,79B 0,00* Seeking Emotional 9,98B,b 11,97a 10,38B 9,95B,b 0,00* Support Turning to Religion 12,51 12,63 12,79 12,21 0,55 * Statistically significant difference (p < 0,05). Letter in superscript indicates difference from race group. a Practically significant difference between races in row where b (medium effect, d larger or equal to 0,50) or c (large effect, d larger or equal to 0,80) are indicated Table 6 shows that statistically significant differences were recorded for Avoidance, with Whites, Coloureds and Indians scoring lower than Blacks. However, only one practically significant effect was found with Whites scoring lower than Blacks on Avoidance (medium effect). Regarding Seeking Emotional Support, Blacks scored higher statistically significantly higher on Seeking Emotional Support than the other three groups. However, only two effects were practically significant (medium effect), namely the differences between Whites and Blacks as well as Indians and Blacks. Table 7 indicates the differences found for the COPE factors for different ranks. TABLE 7 DIFFEREBCES IN COPE FACTOR FOR RANKS Factor CST SRT INS CPT SUP SNR p Approach Coping 59,16 57,69 58,92 60,81 60,09 64,50 0,06 Avoidance 27,04b 29,97c 26,71 26,36 25,69 21,90a 0,00* Seeking Emotional 11,14 11,14 10,74 10,70 10,00 11,00 0,28 Support Turning to Religion 12,15 12,40 12,72 12,48 13,31 13,40 0,20 CST= Constable; SRT= Sergeant; INS= Inspector; CPT= Captain; SUP= Superintendent; SNR= Senior Superintendent * Statistically significant ��p £ 0,05) a Practically significant difference between ranks in row where b (medium effect, d larger or equal to 0,50) or c (large effect, d larger or equal to 0,80) are indicated Table 7 shows that statistically and practically significant differences exist in the means of constables, sergeants and senior superintendents regarding Avoidance. Senior superintendents obtained lower scores than constables (practically significant, medium effect) and sergeants (practically significant, large effect). DISCUSSION The factor analysis of the COPE items yielded a four-factor solution, namely Approach Coping, Avoidance, Seeking Emotional Support and Turning to Religion. The original proposition by Carver et al. (1989) was also four factors, and the current study bears some resemblance to that. The PIENA AR, ROTHMANN86 resemblance can be found in the social/emotional, avoidance and approach coping (task- or problem-directed) factors. These factors are also a close resemblance of three identified by Amirkhan (1990). Strong support thus exists for the conclusion of Kallasmaa and Pulver (2000) that a minimum of three factors is needed to explain coping data adequately. However, direct comparison of the current results with those of Carver et al. (1989) is impossible, because the item loadings on the proposed primary factors were not reported. The first and second factors extracted in this study reflect the known styles of Approach Coping (or alternatively referred to as active coping) and Avoidance. The second factor clearly deals with an avoidant type of approach, including items that refer to giving up, denying the reality of the situation/problem, letting emotions out and using alcohol or drugs to cope. The four items measuring Seeking Social Support for Emotional Reasons (Carver et al., 1989) made up the third factor. Only two other studies reviewed in the literature section of this paper found Seeking Social Support for Instrumental and Seeking Social Support for Emotional Reasons to load on different factors (Bishop et al., 2001; Phelps & Jarvis, 1994). Items measuring Seeking Social Support for Instrumental Reasons also loaded strongly on the first factor, Approach Coping. This subscale has been associated with active coping in previous research (Lyne & Roger, 2000), and specifically in the policing context (Bishop et al., 2001). The current findings are in agreement with Bishop et al. (2001) who found that Seeking Social Support for Instrumental Reasons load on the active coping factor for a police sample. These findings suggest that in a policing context, Seeking Social Support for Instrumental Reasons is an active strategy with a problem focus. Turning to Religion items made up the fourth factor, which replicates previous research findings (Lyne & Roger, 2000; Sica et al., 1997) in showing this subscale to emerge as a fourth factor. The findings of this study support a proposition originally put forward by Cox and Ferguson (1991) and Ferguson and Cox (1997), that coping dimensions could be classified as problem- focused, emotion-focused, reappraisal and avoidance. The factor identified as Approach Coping in this study probably overlaps with problem-focused coping (and seems to be a cognitive-behaviour coping strategy). It would include active efforts at cognitively and behaviourally dealing with the source of stress. The second factor extracted in this study, namely Avoidance has to do with cognitive and behavioural disengagement and avoidance. Seeking Emotional Support, the third factor extracted in this study is related to the affective dimension of human beings, and dealings with the emotional reactions evoked by the stressful situation. The fourth coping strategy, namely Turning to Religion taps into the religious dimension of police members and may affect their appraisal processes (see Zeidner & Hammer, 1992). By means of religion, stressors can be made meaningful by reappraising them within a perceptual framework that guides acceptable coping strategies. Unpleasant experiences derive meaning from being "acts of God", and therefore not in need of reasonable explanation. Alpha coefficients of the COPE factors were acceptable. The factors also showed internal consistency. The factors extracted showed struct ural equivalence for the four race groups included in this study, as demonstrated by Tucker's phi coefficients. The latter finding is of special importance, since no studies were previously conducted regarding structural equivalence of the COPE for different race groups in South Africa. Although generalisations would be premature, without the extraction of these factors in other occupations, these results indicate that the extracted coping factors are valid across race groups within the SAPS. Furthermore, no evidence was found which proved either uniform or non-uniform bias of the items of the COPE. An interesting result from the comparison of factor analyses of the COPE was that the factors of Task and Cognitive Coping originally produced have subsequently emerged as a single factor in various studies (Cook & Heppner, 1997; Ferguson, 2001; Fortune et al., 2002; Ingledew et al., 1996). This combined factor has also been reproduced in other studies, with the extra scales of Seeking Social Support for Instrumental Reasons (Lyne & Roger, 2000), and Turning to Religion (Laurent et al., 1997). Acceptance, Restraint Coping and Positive Reinterpretation and Growth can thus be thought of as Approach Coping strategies together with Active coping, Planning and Suppression of Competing Activities. The Seeking Emotional Support factor is rather specific and does not include a wide array of emotion items, but relates specifically to the mobilisation of social support in dealing with experienced emotions. Coping through emotional approach has been suggested to carry adaptive potential (Stanton, Kirk, Cameron & Danoff-Burg, 2000; Stanton, Parsa & Austenfeld, 2002). The current factor suggests that individuals rather approach than avoid their emotional reactions (see Stanton et al., 2002), by means of eliciting social support. Although research on emotional approach coping suggests that coping through actively processing and expressing emotion can confer psychological and physical health advantages (Stanton et al., 2000; Stanton et al., 2002), the current research does not elucidate these previous findings. The emergence of Turning to Religion as a separate factor is of interest. This confirms the finding of Rothmann and Strijdom (2002) and Rothmann and Van Rensburg (2001) that Turning to Religion seems to be an important coping strategy in the SAPS. Since the SAPS employ chaplains as part of their permanent members, it can be understood why this strategy was rated highest in a national sample, if the context that actively endorses religion as coping strategy is taken into account. The question that should however be investigated goes to the function and effectiveness of this coping strategy. For different race groups, Blacks scored higher on Avoidance than both Whites and Coloured people. Regarding the Seeking of Emotional Support, Blacks measured higher than Whites, Indians and Coloured people. These findings show that Black members of the SAPS are more inclined to seek emotional support, and have a more avoidant coping strategy. Senior superintendents were shown to score lower on Avoidance than both constables and sergeants. This effect might be explained by the nature of the work these different ranks have to perform. While the senior superintendent is often the station manager, and thus in charge of a wider array of functions, the constable and sergeant can be considered front-line, and more exposed to hands-on police work. Feelings of ineffectiveness and frustrated goals on the side of constables and sergeants could account for more avoidant coping. RECOMMENDATIONS It is recommended that the COPE be factor-analysed at the item level in subsequent research, because of the variations found for subscale analyses. Especially with regard to cross- and inter- cultural comparisons, this seems a valid recommendation. The variability of subscales in previous research in loading on secondary factors acts only to complicate interpretation. The content of items should guide future researchers in distinguishing coping strategies. It would also be strongly recommended that a standardised measure be made generally available, so that future studies can make use of the same version of the questionnaire. This is an ideal solution, because the utility of the subscales originally proposed by Carver et al. (1989) can only really be determined with the comparison of COPING STRATEGIES 87 equivalent versions of the questionnaire in future. It is proposed that future research should look for four factors in coping, namely an active, avoidant/passive, social/emotional and a religion and/or humour factor. Following other researchers (Kowalski & Crocker, 2001), it is also recommended here that studying the functions and effectiveness of coping strategies would facilitate a more complete understanding of coping. In the SAPS this is of special relevance to Turning to Religion, since it is a coping strategy actively endorsed by the organisation. The use of a combination of both qualitative and quantitative techniques to better understand this coping process is suggested (Cooper, Dewe & O' Driscoll, 2001). 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