Title


 

Seminar.net - International journal of media, technology and lifelong learning 
Vol. 9 – Issue 1 – 2013 

 
 

 

Interprofessional Participation and Reflection in a 

Digital Network
 

Ragnhild Nilsen (corresponding author) 

Professor 
University of Tromsø, Faculty of Health Sciences 
ragnhild.nilsen@uit.no  

Line Lundvoll Nilsen, Ph.d. 

Norwegian Centre for Integrated Care and Telemedicine,  
University Hospital of North Norway 
line.lundvoll.nilsen@telemed.no  

Abstract  

Interdisciplinary professional education (IPE) contributes to the formation of 
effective collaboration in the field of practice. Education needs to be 
organised so that health science students can learn with, from, and about 
each other. This article explores how web-based collaboration contributes to 
this, by describing how it promotes reflection and professional 
understanding among health science students. Our data analysis is based on 
focus group interviews and online student discussions. The findings show 
that the flexibility of digital network, which represents both collaboration 
triggered by videos and online communication, is important for the students: 
they develop their argumentation together in reflective tranquillity. It is 
important to practise reflection since a choice of actions is an integral part of 
healthcare work, work which depends upon judgement exercised by the 
individual healthcare worker. The digital network allows students from 
different health science programmes to draw on each other’s knowledge and 
expertise. The findings are relevant for the development of reflection and 
professional understanding among health science students, as they show how 
students discuss and seek solutions to complex challenges in the practice. 

 

Keywords: Qualitative method, interprofessional education, web-based 

learning, reflection 

mailto:ragnhild.nilsen@uit.no
mailto:line.lundvoll.nilsen@telemed.no


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Introduction 

Increased professionalization and increased attention to patients with complex 
diseases have led to the requirement of different professions being able to 
collaborate across disciplinary boundaries (Mulvale & Bourgeault, 2007; 
Svensson, 1996). Collaboration is difficult because a profession, in principle, 
has a monopoly: only people with a certain education are entitled to exercise 
the profession in question, which, in practice, may be at the expense of general 
knowledge and sharing with other professionals. Professional competence is 
based upon science, is acquired through education, and has a practical and 
clearly defined goal. This requires both theoretical and practical knowledge in 
the subject. 
 
Interprofessional education (IPE) is defined as occasions when two or more 
professions learn with, from and about each other to improve collaboration 
and the quality of care (Barr, Koppel, Reeves, Hammick, & Freeth, 2005). By 
organising the training, IPE can provide effective cooperation with other 
professions in the practice (Barr et al., 2005). Students who learn to 
collaborate with other students can provide better service to patients, because 
they develop the skill to reflect on collaborative processes with other 
professions (Wilhelmsson, Pelling, Ludvigsson, Dahlgren, Hammar, & Faresjö, 
2009). Experiential learning requires reflection on the process, both 
individually and as a group. Schön (1987) divides the development of 
knowledge in action into two themes: reflection-in-action and reflection-on-
action. Reflection-in-action means that practitioners think about their work 
while carrying it out and can adjust and improve it while the action is in 
progress. Reflection-on-action means that one can, in peace and quiet in the 
aftermath of the situation, revise the events and one’s own actions. One reflects 
on what has been done to whether the knowledge influenced the result. Schön 
is concerned with the fact that knowledge cannot be separated from social 
practice.  
 
IPE involves learning, while learning, in turn, requires reflection. Students 
should learn to reflect on their own profession as opposed to other profession, 
and thereby discover the specific features of their own profession. Reflection is 
often quoted as a key ingredient as being crucial to effective IPE and practice 
(Barr et al, 2005; D'Eon, 2005). A common expression of reflection includes 
“stepping or sitting back” from a situation to review it. The process is described 
as consisting of the turning over of a subject in one`s mind and giving it 
serious thought (Dewey, 1933). Rodgers (2002) suggests that reflection is the 
process of the “reconstruction and reorganization of experience which adds to 
the meaning of experience”. Just as situations must be interpreted in order to 
be handled in an appropriate manner, so too a written text has to be read and 
interpreted before the words can make sense.  
 
The national curriculum for professional education in health and social care in 
Norway describes a course whose goal is to develop a common frame of 
reference as a basis for future interprofessional collaborations. The topics 
comprise ethics, communication, state- and municipal-knowledge, health- and 
social-politics, as well as scientific theory and research methods. This article 
examines how health science students, participating in an interprofessional 
web-based curriculum, collaborated. First-year students from northern 
Norway who were enrolled in four educational programs (dental hygiene, 
occupational therapy, physiotherapy, and radiography) took part in the study. 
The study explores students’ online discussions relating to five filmed, 
authentic healthcare cases. The purpose is to show how participation in a 
digital network can promote professional understanding and reflection among 
health science students when collaborating using online communication. 



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Methods 

The study presents findings from a qualitative study of a web-based curriculum 
where students from four different health science programs participated 
(Nilsen, 2012). 

Study design 

Two groups of six students from different health science programs were 
selected to follow a web-based variant of the course. The supervisor for the two 
groups was responsible for developing the programme. The students followed a 
succession of presentation pages on a learning path, and a new page was 
presented every day. The purpose of the programme was to challenge the 
students to reflect and encourage discussions by adding new tasks every day. 
The participants were given five authentic healthcare cases. These were filmed 
with drama students as actors in order to show how traditional collaboration 
between healthcare professionals could be. The students participated in five 
online discussions, one per case. For each situation, there were one or two 
lectures of 10–15 minutes in length. By following the lectures and reading the 
literature for each topic, the students should have had sufficient grounds to 
take part in the online discussions.  
 
Data collection 
Two methods of data collection were used: textual analysis of transcripts of the 
online discussions (Nord, 1991) and focus group interviews (Vaughn, Schumm, 
& Sinagub, 1996). The students were divided into two distinct groups, forming 
two focus groups of six people. Group 1 consisted of a radiography student, an 
occupational therapy student, two physiotherapy students, and two dental 
hygiene students. Group 2 consisted of two radiography students and four 
physiotherapy students. It was coincidental that no medical laboratory 
medicine students were in the sample. Since interprofessional education was 
explored, rather than the similarities/differences between the professions, this 
was not deemed to be a weakness of the method. 
 
Data analyses 
The online discussions were transcribed, systematically reviewed, and analysed 
(Nord, 1991). In the analysis, excerpts that included specific examples of 
students from different programmes were selected in order to share their 
knowledge and experiences with each other. For this article, three excerpts 
from the online discussions relating to the two cases, The Good Encounter 
(Figure 1) and The Role of the Healthcare Worker (Figure 2), were selected. 
Excerpts from the online discussion from the case The Good Encounter are 
presented in Excerpt 1, whereas those from the case The Healthcare Worker’s 
Role are presented in Excerpts 2 and 3. These particular extracts were chosen 
because they illustrate how web-based collaboration can be used for students 
to share knowledge and reflect on practice together. The content of the online 
discussions was analysed (Silverman, 2006) and spontaneous expressions and 
their reflections on the material were noted and interpreted. The text was read 
several times to create a holistic understanding (Geanellos, 2000). The 
empirical analysis focused on student participation in the digital network and 
opportunity for reflection when discussing online (Schön, 1987). 
 
To complete the statement from the online discussions, the students were then 
interviewed. Two focus group interviews, guided by the first author, were 
conducted, one per group. A combination of open and closed questions was 
used in the interviews; the answers were followed up and elaborated. The 
interviews were audio-taped and transcribed (Vaughn et al., 1996).  Four 



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statements from the focus group interviews form the basis of the textual 
analysis (Excerpt 4). These are considered to be key statements highlighting 
the students’ experience of participating in discussions in a digital community 
of practice. The online discussions and focus group interviews are presented in 
different formats. The online discussions show excerpts from situations with 
students from different healthcare programmes. The results from the focus 
group interviews are presented as statements. They are in response to the 
question of the students’ experience of discussing online. Together, the use of 
textual analysis of transcripts of the online discussions and focus group 
interviews reflects how videos and written online communication fosters 
collaboration and reflection among health science students. 

Results 

Interaction in online discussions 

The Good Encounter (Figure 1) is a film depicting a “radiography student” and 
a “radiologist”. 
 

 
 
Figure 1. From the case The Good Encounter. 

Excerpt 1 is the online discussion between a physiotherapy student, a 
radiography student, and a dental hygiene student regarding a similar 
situation. 

Excerpt 1. Sharing professional knowledge 

Physiotherapy student: (...) Because of the radiologist, the student became 
increasingly insecure during the conversation; she finds an equal partner, 
which allows for good teamwork in the communication. For example, the 
radiologist moves to the same height as the student when he sits down; hence, 
she avoids looking down at him, but makes sure they are equal, and the 
conversation continues satisfactorily. Since it is the radiologist who has the 
formal power in the form of her position, it is her task to make this an equal 
relationship between her and the student, and I think she succeeds in this. 
Radiography student: I think it is well pointed out that she sits down when the 
student does, so as not to look down on him. I also think that her ability to 
communicate well makes the student feel that he can safely turn to her later 
on. 



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Dental hygiene student: I think communication between the radiologist and 
radiography student was pretty straightforward. They listen to each other, and 
the student will, in the future, learn from his mistakes. There was also a great 
conversation at the end where they sat down together and talked in a friendly 
manner. 
 
*** 
 
The physiotherapy student exemplifies an attempt to level the inequality in the 
relationship between two healthcare workers by reducing the physical 
asymmetry. The excerpt illustrates how health science students from different 
programs draw upon each other’s knowledge and expertise. Both the 
radiography student and the dental hygiene student agreed with the 
physiotherapy student’s description that a beneficial situation for 
communication between the healthcare professionals had been created.  
The Healthcare Worker’s Role (Figure 2) is a film depicting a “doctor” and a 
“nurse” discussing the organisation and division of duties in health- and social-
services. 
 

 
 
Figure 2. From the case The Healthcare Worker’s Role. 

Excerpt 2 is a discussion between an occupational therapy student and a 
physiotherapy student, discussing various roles in healthcare. 
 

Excerpt 2.Professions and the different roles in the health services 

Occupational therapy student: I was lucky enough to experience teamwork 
during my practice. It was a user who had CP, and an electric wheelchair had to 
be adapted. Two physiotherapists, an occupational therapist, and a wheelchair 
technician, as well as the guardians were present so I had the opportunity to 
see how they worked together in a team, and role played by the occupational 
therapist in relation to the physiotherapists. To be honest, I was surprised how 
similarly these two occupational groups worked during the actual meeting. In 
fact, the occupational therapist was more active than the physiotherapists on 
the medical side in relation to correct posture. Here, anatomical knowledge 
plays a part, and this comprises a major element in the profession of 
occupational therapy. Of the cases I had access to, it was the occupational 



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therapist who was responsible for reporting and further treatment. In my 
opinion, it was an exciting observation. 
  
Physiotherapy student: Oh, how exciting! Yes, in that case it was perhaps the 
occupational therapist that had the main task. The occupational therapist, for 
example, adapts equipment, and is probably better at it than physiotherapists. 
Physiotherapists places greater weight on identifying, and improve or sustain 
the patient’s functioning.  
 
*** 
 
The occupational therapy student examines a situation she has experienced 
from her practice, in which she describes a team effort and the role of the 
occupational therapist in that team. She describes being surprised to see the 
similarity in the work of the occupational therapist and physiotherapists. She 
points out the importance of the occupational therapist’s knowledge of 
anatomy and claims that the occupational therapist was responsible for the 
reports and further treatment. The physiotherapy student says enthusiastically 
that it was an interesting observation, but believes that the occupational 
therapy student’s experience is a special case. The physiotherapy student 
outlines a general division of work between the occupational therapists and 
physiotherapists in practice. The excerpt illustrates health science students’ 
reflections on knowledge and skills in an interprofessional team, based upon 
the discussion of various tasks of the professions in the team. 
Excerpt 3 illustrates the students’ discussion about their practical strengths 
and weaknesses based on The Healthcare Worker’s Role. 

Excerpt 3. Reflection on practice   

Physiotherapy student: I have also noticed one thing. I simply feel a bit stupid 
at times. (...) Yet, there is an advantage in not being expected to know 
everything your mentor knows. Hence, you will be given more understanding, 
and you get a lot of good advice that can help you further in your studies. 
Dental hygiene student: I totally agree with what you say about feeling stupid 
sometimes. As a reasonably young student, it is not always easy to “swallow the 
big spoon of knowledge”. Fortunately, there are many good mentors out there 
who understand how we feel, as they themselves were once in a similar 
position. 
 
Radiography student: I totally agree. It is easy to be overlooked as a student 
(...). If we see one of the professional healthcare workers making an obvious 
mistake, you are likely to be disregarded because you are “merely” a student. 
The positive thing about being in practice is that you learn in different ways. 
(...) At least that is how it is for me; I learn better by doing things rather than 
sitting and listening to a lecture. Of course, there are things you cannot do, and 
thus must be read!   
 
*** 
 
The physiotherapy student says that she sometimes feels stupid in practice, but 
usually the expectations for students in practice are lower. She also states that 
good guidance leads students on in their studies. The dental hygiene student 
and radiography student agree, and share ways of thinking, speaking, and 
acting (Wenger, 1998). The radiography student says that it is easy to be 
overlooked as a student and that it is better to learn in practice than to listen to 
a lecture.  



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Interviews about online discussions 

In order to explore our analysis and interpretation of the excerpts, the students 
were asked how they perceived the online discussions. Four statements were 
selected for analysis, presented in Excerpt 4. The statements illustrate 
experiences with written online dialogue, thereby allowing beneficial 
opportunities for reflection. The focus is on the students’ experience in 
participating in discussions online. 

Excerpt 4. Statements about participation in online discussions  

1: I thought it was alright, because I got to read through and sort out what 

people had written and post a comment instead. It is a bit easier to read 

and discuss online, because you can reflect on what to write. Yes, I don’t 

know, I think it was much better to write online. 

 

2: (...) Being online I thought it worked quite well, and in the discussion 

forums we learned a lot. You can go back to look at what we discussed, 

unravelling some of the topics of the discussions. 

 

3: There were so many differences, people had emphasised different 

things. (...) you could sort of compare, you learned a lot better and had a 

broader view. At the same time, you had it in front of you, so you could 

scroll back to see, “What did she mean? What was it he said?” In that 

sense, it really is a good way to keep up with the discussion and perhaps 

learn to join in. 

 

4: Yes, once again, I agree. The fact was that you got a great overview of 

what had been said before, and we could discuss by reviewing as well. 

 
*** 
 
A student says (1) that the technology helps to promote reflection, because it is 
easier to discuss in writing than verbally (Vetlesen, 2003). She justifies it by 
saying that she has time to sort through and read what the others have written 
and think about what to write. The excerpt highlights what reflection-on-action 
means by re-evaluating the interactions in peace and quiet in the aftermath of 
the situation (Schön, 1987). Different ideas were emphasised in the discussion, 
and these gave a broader perspective and greater learning outcomes (3). The 
student says that being able to go backtrack and see what the others had said 
was very beneficial. Another student agrees, pointing out the opportunity to go 
back to previous posted comments (4). 

Discussion 

This article explores how the digital network promotes professional 
understanding and reflection among health science students triggered by 
videos and written online communication. In the course of three excerpts from 
online discussions, and additional excerpt of statements from the interviews 
with the students, the analysis explores how students from different health 
science professions reflect on practice and draw on each other’s knowledge and 
expertise. Physiotherapy students, during their education, acquire tools for 
describing, analysing, and interpreting the body and its movements in different 
ways. Excerpt 1 illustrates how a physiotherapy student shares professional 
knowledge with other students, thereby showing how students from different 
backgrounds and perspectives draw upon each other’s knowledge and 
expertise (Parsell, Spalding, & Bligh, 1998). Since our understanding of the 
world is a continuous process in which our previous understanding is adjusted 



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or modified in light of new experiences (Säljö, 1998), new requirements are 
established through our experiences, while being subject to reflection and 
revision in the face of this new experience. This provides the students access to 
new knowledge and new frameworks of understanding (Säljö, 1998). Thus, 
Excerpt 2 illustrates a dialogue in which the students express different views 
on the tasks of healthcare workers. In Excerpt 3, the students’ reflections on 
practice are presented, illustrating that there are common ways in which 
students think, act, and speak (Schön, 1987).  
 
In the focus group interviews (Excerpt 4), the students say that discussion 
online made it easier to acquire an overview because they could review the 
discussion to see what had been written earlier. They were then able to reflect 
on what had been written and post new comments (Holmes, & Gardner, 
2006)). Writing is a good way to develop reflection (Eisner, 1991). The online 
discussions lasted several hours, and the timescale ranged from virtually 
synchronous to varying degrees of lag-time. Asynchronous tools promote 
reflection to a greater extent than do synchronous tools (Benbunan-Fich & 
Hiltz, 1999). The excerpts illustrate how written online dialogue provides 
students with the opportunity to develop their argument in reflective 
tranquillity. For the students, reflection means that they have to think through 
the situation. Reflection is an important part of collaborative learning for 
health science students; however, it requires a structure ensuring that students 
have the space and time to be able to reflect (Clark, 2009). The goal is to 
develop collaborative learning environments that encourage reflection and 
professional understanding where students learn with, from, and about each 
other (Barr et al., 2005). 
 
The analysis illustrates how students from different health science 
programmes share knowledge through different learning processes. It is 
important that students are able to understand the value, functions, and roles 
of other professions; furthermore they should possess interprofessional skills 
(Wilhelmsson, 2009). The discussion regarding the authentic case studies gave 
them the opportunity to focus on personal and interactive skills in relational 
work, which is important for practice and also stimulates to remember their 
own experiences. The discussions around the cases encouraged the students’ 
reflection-on-action (Schön, 1987). The different perspectives in the cases 
challenged the students and resulted in creative and stimulating thinking and 
increased insight. The students reflected on their own roles as health science 
students and the particular nature of other professions too. Thus, they 
discovered their strengths and skills thereby allowing them to complement 
each other’s expertise. Therefore, they had a common point of departure for 
practice. Although there are differences between professions, training in 
reflection is important because healthcare often necessitates a choice of action 
and is dependent upon the individual healthcare worker’s judgment in 
practice.  
Yet research on reflection in online discussions is divergent. Miers, Clarke, 
Pollard, Rickaby, Thomas et al. (2007) found that although students shared 
their knowledge online, their discussions were superficial and limited, showing 
little reflection and analytical ability. Atack, Parker, Rocchi, Maher & Dryden,  
(2009) describe how students from a range of programs such as nursing, 
medicine, paramedicine, police, media, and health administration discussed a 
simulated disaster situation in a web-based course, which increased the 
students’ awareness and appreciation of other team members. Solomon, 
Baptiste, Hall, Luke, Orchard et al. (2010) describe how students from 
different institutions participated in an online discussion forum where the use 
of problem-based learning (PBL) was intended to encourage interaction. The 
results showed that students learned about each other’s roles, solved problems 
together, and had a positive attitude towards web-based IPE. 
 



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This paper examines how participation in a digital network can promote 
reflection and understanding among students. Unlike Miers et al. (2007) who 
says that even if students share knowledge online the discussions is limited 
and show little reflection and analytical ability, the results from this study 
show that the web-based education helps the students feel that they are being 
given an opportunity for professional reflection and knowledge development. 
Although the limited number of participants in this study, our findings shows 
that digital networks provide health science students with training in 
collaborative reflection and increased understanding of each other’s 
competence. This is relevant for the development of professional 
understanding among health science students, because it shows how students 
discuss and seek solutions to complex healthcare challenges. Our findings 
differ somewhat Solomon et al. (2010) who found that students learned about 
each other’s roles, solved problems together, and had a positive attitude 
towards web-based IPE, since they were using problem based learning as 
approach to learning. As compared to Atack et al. (2009) who describe that 
participation in a web-based course increased the students’ appreciation of 
other members in the team; however, in that study, the teams had 
participation of students from police, media, and health administration 
programs as well. 
 
The primary focus of this study is reflection and professional understanding as 
a basis for IPE. Virtual communities of practice (VCoPs) are a type of online 
learning community that has been shown to improve knowledge sharing and 
thus overcome professional and structural isolation (R´ıos, Aguilera & 
Guerrero, 2009; Wenger, McDermott & Snyder, 2002). The value of VcoPs is 
to communicate people who want to share or learn about a specific topic by 
interacting on an ongoing basis (Wenger, 2009). The main driver has been to 
create networks of people with common interests who are geographically 
dispersed. The technology helps to expand physical space as an arena for 
learning, while allowing the creation of a learning community, and providing 
new opportunities for interaction. This study shows professional 
understanding and reflection among health science students when they 
collaborate using online communication. Many educational institutions use 
different forms of web-based learning to motivate students to interact and 
work towards common goals. According to Wenger (2009) the question is is no 
longer whether this manner of teaching is “as good” as face-to-face learning. 
The searchlight is now trained on the factors affecting group dynamics and 
cooperative learning. 

Concluding comments  

It is important to find beneficial digital forms of cooperation, while 
maintaining and developing the specific expertise of the healthcare student. 
Discussing authentic cases stimulates students to remember their own 
experiences and is a potentially useful tool for IPE. Web-based education is a 
strategic tool for ensuring good and equitable health services and should be 
included early in the educational curriculum. By taking advantage of having 
resource to the network’s functionality, health science students are given the 
opportunity to participate in online discussions with other students, regardless 
of  whether they are on the campus or not. This can help enhance the quality of 
skills as well as the standardisation of health services, while allowing more 
time for the treatment of the patient. 
 
However, to develop good occupationally-oriented practice it is necessary to 
conduct research focusing on the value of interprofessional collaborative 
education. Web-based education is one way of achieving this. 
 



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