The Im pact o f V isual Sequencing o f G raphic Sym bols on the Sentence C onstruction O utput o f C hildren w ho have A cquired Language 105 THE im p a c t o f v is u a l s e q u e n c in g o f g r a p h ic s y m b o l s o n t h e s e n t e n c e CONSTRUCTION OUTPUT OF CHILDREN WHO HAVE ACQUIRED LANGUAGE Erna Alant*, Amelia du Plooy and Shakila Dada Centre fo r Augmentative and Alternative Communication University o f Pretoria a b s t r a c t Although the sequence o f graphic or pictorial symbols displayed on a communication board can have an impact on the language o u t p u t o f children, very little research has been conducted to describe this. Research in this area is particularly relevant f o r p ri­ oritising the importance o f specific visual and graphic features in providing more effective and user-friendly access to communi­ cation boards. This study is concerned with understanding the impact o f specific sequences ofgraphic symbol input on the graphic and spoken output o f children who have acquired language. Forty participants were divided into two comparable groups. Each group was exposed to graphic symbol input with a certain word order sequence. The structure o f input was either in typical Eng­ lish word order sequence Subject-Verb-Object (SVO) or in the word order sequence o f Subject-Object-Verb (SOV). Both input groups had to answer six questions by using graphic output as well as speech. The findings indicated that there are significant differences in the PCS graphic output patterns o f children who are exposed to graphic input in the S O V and SVO sequences. Fur­ thermore, the output produced in the graphic mode differed considerably to the output produced in the spoken mode. Clinical im­ plications o f these findings are discussed. Key W ords: Augmentative and Alternative Communication, graphic symbol input, graphic symbol output, spoken output, sen­ tence construction, word order. INTRODUCTION The field o f Augmentative and Alternative Communication (AAC) essentially deals with ways in which speech can be aug­ mented or replaced by nonverbal strategies. A significant pro­ portion o f these strategies include the use o f graphic symbols, for example, line drawings as a means to provide access to communication and learning for children and adults who might not have good reading or writing abilities. The use o f these graphic symbols on the children’s re­ ceptive and expressive abilities has, however, not been well documented. Relatively few studies have been done to explore the impact o f the use o f graphic symbols on the language devel­ opment o f children. j One o f the main issues in understanding the impact of the use o f AAC strategies on the language development o f chil­ dren has to do with the acknowledgement o f the asymmetrical relationship between the children’s input, which is largely audi­ tory with visual support (asj with typical children) and their output which is much more focused on the AAC strategy as a means to augment existing communication. Smith and Grove (2003) discussed the asymmetry in input and output o f indi­ viduals that use AAC and maintained that there are at least three factors that can influence the language acquisition process of an individual using AAC, these being the structural charac­ teristics o f the target language (spoken language), the nature of the input provided (auditory and/or visual), as well as the up­ take, referring to the child’s processing o f the input received. The influence o f the structural characteristics o f the target lan­ guage is related to the degree o f congruence between the struc­ ture o f the target language and the sequencing o f the graphic symbols on the display. The demands that the AAC strategy Address: C entre fo r A ugm entative and A lternative C om m unication U niversity o f P retoria P retoria , 0002 ' South A frica Telephone: **21 12 420 2001 Fa*: **21 12 420 4389 Email: e m a.alant@ up.ac.za imposes on the cognitive processing o f the individual and how these demands impact on the uptake o f the individual, is o f additional concern. The relative importance o f all o f these fac­ tors is, however, unresolved (Harris, 1992; McDonald, 1997). Regarding the development o f syntactic skills in persons using AAC, research evidence points to atypical patterns of expression, such as a reliance on single-word utterances (Bruno, 1989; von Tetzchner & Martinsen, 1996), relatively high frequency o f word order errors (Grove, 1995; Grove & Dockrell, 2000; van Balkom & Donker-Gimbrere, 1996) and lack o f internal morphological or clause structure (Grove, 1995). When considering possible influences leading to atypi­ cal syntax amongst AAC users, Oxley and von Tetzchner (1999) acknowledge that syntax and morphology o f graphic systems are connected to the visual properties o f the systems. Furthermore, construction o f graphic ‘sentences’ might be compromised by the user’s motor skills and coordination. Structure might be imposed by the forced choices users must make given the availability o f graphic signs. There has been increased interest over the past years in the organisation o f the aided symbol displays and how to match these as closely as possible to internal cognitive or lexical strategies held by the AAC user (Light, et al., 2004). The as­ sumption is that the user would find it easier to identify sym­ bols if the display board more closely resembles the sequence o f the language o f input. Nakamura, Newell, Aim and Waller (1996) asked English-speaking adults to compose picture-based sentences using a computer-based system. Subject, Verb and Object Picture Communication Symbols (PCS) (Mayer- Johnson, 1985) could be selected by activating the correspond­ ing button on the computer screen. This particular study util­ ized two conditions to analyze the impact o f symbol ordering on picture-based sentence construction. In the SVO condition, the symbols were in the typical English word order sequence (Subject-Object Verb) and in the SOV condition, the symbols were in the atypical word order sequence (Subject-Object- Verb). Twenty- one subjects were assigned to the SVO condi­ tion and 22 subjects were assigned to the unfamiliar SOV con- The South African Journal o f Communication Disorders, Vol. 54, 2007 R ep ro du ce d by S ab in et G at ew ay u nd er li ce nc e gr an te d by th e P ub lis he r (d at ed 2 01 2. ) mailto:ema.alant@up.ac.za 106 E m a Alant, A m elia du Plooy and Shakila Dada dition. The results showed that the English sub­ jects used English word order in both conditions. In this study both groups were able to express themselves in the English word order regardless of the sequence o f the graphic symbols on the dis­ play. In spite of the presentation o f the symbols in an order not similar to that o f their mother-tongue, adults were able to make the adjustment to present their answers in the correct symbol order. It is against this background that the ques­ tion arises as to the impact that the sequence in which symbols are presented could have on the output o f children who have already acquired lan­ guage. Furthermore, the graphic output mode needs to be compared to a spoken output mode. This study specifically investigated the impact of a subject-verb-object (SVO) sequence and a sub­ ject -object-verb (SOV) sequence o f symbols on graphic displays for children with intact language acquisition. As a first step, this research was con­ ducted on typically developing children to provide a basis for application to users with little or no functional speech. This information will thus en­ hance understanding o f how typically developing children are able to manipulate graphic symbols in the process o f language learning. METHODOLOGY Aims The study aimed to answer the following ques­ tions: • What is the syntactic structure o f the graphic output constructed by children who have ac­ quired language in response to a SVO graphic input condition (i.e. the selection display is organised in a SVO structure)? • What is the syntactic structure o f the graphic output constructed by children who have ac­ quired language in response to a SOV graphic input condition? • How does the syntactic structure o f the graphic output compare for the two input conditions? • How does the graphic output compare to spo­ ken output? Design A control group design was used. The participants were randomly assigned to two groups. H alf o f the participants received the SVO input and the other half received SOV input. Even distribution of male and female participants in the two groups was ensured. Participants All the participants o f this study were typically developing children who met the following selec­ tion criteria: the children and their parents con­ sented to their participation in the study, they were between the ages of 7.5 to 8.5 years; spoke Eng­ lish as the primary language; had no reported lan­ guage impairments; had reportedly normal vision and hearing; had prior experience with using computers and had the ability to use a mouse. Material The graphic-based communication system The study was conducted using a computer-based program specially designed for the purpose. It consisted o f a computer-generated story that was told to the participants using graphic symbols and then providing them with questions based on this story. These questions had to be answered by looking at graphic symbols presented in two different sequences, namely SVO and SOV sequences. where vetch to s i / - f i ' Choose Categay ,__ - .. - people I I ® “lS ?i — 1 ta g s S M J4 N a w f ll . Q iB ; j Unkrewn * ■' a ■ Freshed Sentence Undo Last Conduction Stop •Available Symbols F a Categay— Jo h n Mary Apple Boy wteh i \ Figure 1: A nsw ering questions using PCS: The SV O exposure .Q uestions. 1 w t t f i * i •Choose Categwy— ■; Finished Sentence Conrtiiaton Stop Available Symbols Ftx Category— casts [-Sentence Cons&ueton Area— chocolate ----- “ I gpptemaintains * M w Figure 2: A nsw ering questions using PCS: T he SO V exposure Die Suid-Afrikaanse Tydskrif vir Kommunikasieafwykings, Vol. 54, 2007 R ep ro du ce d by S ab in et G at ew ay u nd er li ce nc e gr an te d by th e P ub lis he r (d at ed 2 01 2. ) The Impact o f V isual Sequencing o f G raphic Sym bols on the Sentence C onstruction O utput o f C hildren w ho have A cquired Language 107 The graphic-based communication system was developed on a rsonal computer (PC) using the picture communication sym­ bols (PCS) construction package Boardmaker™ (Mayer- johnson, 1985) and the software program Visual Basic. A mouse-driven interface was provided. In the ‘Choose a cate- o r y ’ section, three buttons were displayed on the screen corre­ sponding to the three basic parts o f speech: a subject button (people), a verb button (action), and an object button (things). Each of these buttons, when activated, provided a list o f appro­ priate PCS symbols and participants could then choose one of the PCS symbols. For example, if a participant touched the subject button, five PCS symbols representing subjects (namely John, Mary, Witch, Apple Boy and village people) were displayed. When the participant chose a particular sub­ ject, the selected symbol was displayed on the screen and the computer spoke the corresponding word. In the SVO input the sequence o f buttons in the “Choose a category” section was in the typical English word order sequence (Subject-Verb-Object) and in the SOV input the word order was Subject-Object-Verb. A visual cue (moving face) was provided to assist the participants in finding their marker on the screen. A button was included to delete unwanted symbols. The learners indicated that they had completed a question by clicking on the “finished” button. The computer recorded the participant’s responses, including deleted symbols. By including the deleted symbols, some insight into the underlying process o f PCS sen­ tence construction can be acquired. For more information on the communication system please consult Du Plooy (2004). The story Nakamura et al. (1996) developed a picture communi­ cation system and a set o f questions based on the Japanese folk story “Momo-tarou” (The Apple Boy). Adaptations were made to the story to ensure age and cultural appropriateness for the participants. The teachers’ suggestions and the pilot study re­ sults were used to make the necessary adaptations. See appen­ dix A for the adapted story as well as the questions used in the study. Seven illustrations were made using the Boardmaker™ program to use as visual stimuli to support the computer gener­ ated story. Procedure Training The participants were trained in groups o f 5. The train­ ing included teaching the categorization process needed to se­ lect a PCS symbol, practising the combination o f PCS symbols into sentences as well as listening to “The Apple Boy”. The training procedure was audio-recorded. During the categorization process the researcher ex­ plained the concept o f graphic symbols and introduced the PCS symbols. The trainer then asked the participants to place the symbols in the categories of people, actions and things. Then they were trained on how to construct sentences using these graphic symbols by presenting them with sentences e.g. “Boy reads book” and asking them to represent these using graphic symbols. This training took place away from the computer. The final stage in the training process required that they had a first exposure to the “Apple boy story” away from the com­ puter using stimulus pictures to ensure their familiarity with it once they were exposed to the computer generated version o f the same story. Testing procedure , The participants were tested individually. They listened to a recorded version o f the “Apple Boy” on the computer. Illustra­ tions were shown as the computer told the story. The partici­ pants were told that they had to listen to the story again, be­ cause they had to answer some questions about the story. The participants were introduced to the PCS symbols that they had to use in order to answer the questions. Each question was spoken by the computer in correct English syntax and key con­ cepts were represented by the PCS symbols. The question “Where did the witch live?” for example, was accompanied by the symbols ‘where’, witch’ and ‘live’. Each participant an­ swered six questions by choosing and selecting PCS symbols on the computer to form sentences. When the participant chose a particular symbol, it was displayed on the screen and the computer spoke the corresponding word. Figures 1 and 2 in­ serted before provide screenshots o f Question 1: SVO input and Question 1: SOV input respectively. Participants had to click on the finished button to go on to the next question. Re­ sponses were automatically saved on the computer The same questions were then asked verbally and each participant was required to give a spoken answer. Their re­ sponses were recorded. The spoken response mode always followed the picture-based answers. Reliability o f data Procedures were recorded and 20% of the data was rated for procedural integrity by an independent rater. Results showed 97.5 % integrity for the training procedure across all four groups and 100% integrity on the testing procedure. Analysis o f data Two hundred and thirty two PCS responses were analysed, 112 for the SVO graphic input condition, and 120 for the SOV graphic input condition. Two hundred and twenty five spoken responses were analyzed. Each symbol was classified as subject (S), verb (V) or object (O). The responses were then classified into four types. The following responses are examples o f responses classified as SVO: “live castle”, “Witch live castle”, “give chocolate monkey” and “Apple Boy give monkey chocolate”. The sec­ ond type, namely SOV responses, include responses like “castle live”, “monkey chocolate give”, and “Witch castle live” as well as “Apple Boy chocolate monkey”. The third type was the single symbol utterances and the fourth type was used for sentences that could not be categorized into any of these types. RESULTS AND DISCUSSION A Chi-square test was done to test for a relationship between input and output sequence. However due to small frequencies in some o f the cells, the test may not be valid and for the dis­ cussion o f Table 1, emphasis will be placed on the difference between the expected and actual frequencies for this data. Table 1 indicates that the total frequency for outputs in the SVO input condition (112) was slightly lower than for the SOV input condition (120). A different pattern of responses between the two groups is also evident. For the SVO condi­ tion, the expected frequency for SVO outputs is 25 whilst the actual row frequency is 11. This reflects less SVO outputs than expected. For using single symbols, the expected frequency is 58 whilst the row frequency is 73. This suggests that partici­ pants produced less multiple symbol outputs in the SVO input condition than expected and more single utterances. The ten­ dency to use more single utterances is not surprising as single The South African Journal o f Communication Disorders, Vol. 54, 2007 R ep ro du ce d by S ab in et G at ew ay u nd er li ce nc e gr an te d by th e P ub lis he r (d at ed 2 01 2. ) 108 E m a A lant, A m elia du Plooy and Shakila Dada T able 1: A nalysis o f different PCS output sequences utterances are often used as responses to questions (Von Tetz­ chner & Martinsen, 1996). For the SOV input condition the output frequency for SVO is 41 which is higher than the expected frequency o f 27, whilst outputs in terms o f single symbol utterances are lower (47 than expected 62). This implies that the children, even on a graphic level, were able to correct for the SOV presentation o f symbols to respond with the traditional SVO sequence. The fact that few SOV responses were given confirm this finding. When comparing the row percentages between the dif­ ferent input conditions for graphic output responses in Table 1, the most striking o f the differences include the higher percent­ age of SVO responses (34%) in the SOV input condition and the lower percentages (39%) o f single symbols in the SOV in­ put condition. Both these findings could reflect a more con­ scious effort from the children in the unfamiliar SOV input se­ quence condition in fulfilling the requirements o f the task, re­ sulting in more grammatically complete responses. On the other hand, the SVO input condition elicited more automatic re­ sponses from the children reflecting more single utterance re­ sponses and less full sentences. Thus, despite their intact ex­ pressive and receptive language, these children used an overall high percentage o f single symbol utterances (65% and 39%). These findings are supported by Smith (1996) who found simi­ lar patterns o f picture reduction in typical children when using graphic output. T able 2: A nalysis o f the percentages o f different spoken output se­ quences Die Suid-Afrikaanse Tydskrif vir Kommunikasieajwykings, Vol. 54, 2007 Overall, a total o f 25 % and 27 % (for SVO and SOV input conditions respectively) o f graphic output utterances of the participants deviated from the accepted English word order. These percentages are obtained by adding the percentages of utterances classified as SOV and those classified as ‘other’. This relatively high percentage might suggest that the students found the task quite difficult in both input conditions. Table 2 represents the spoken outputs o f the children in the two groups (SVO input condition and SOV input condi­ tion). Overall number o f utterances indicated that the SOV in­ put condition produced slightly less spoken utterances (107 as opposed to 118). When compared in terms o f the different cate­ gories o f spoken output, it is evident that there are no signifi­ cant differences between the speech outputs o f the two groups in response to the questions. No responses categorized as “other” or SOV speech output were noted. All participants had acquired language, and it is thus not surprising that there is no statistical difference between these two groups on the type of verbal outputs. When comparing each o f the input modes, it becomes evident that in both the SVO and SOV input modes, the graphic outputs were more varied, whilst the speech output of both groups was very similar. The above findings are both in­ teresting and thought-provoking in terms o f clinical implica­ tions for intervention. It is indicated that for graphic outputs, the SOV input condition had a significant impact on the ex­ pression o f the participants. These findings evoke interesting questions in relation to principles o f symbol organization on communication boards. If the child is using graphic input and output, where one symbol represents one concept, attention to the sequence o f the graphic symbols on the communication board is likely to impact on expression, even if the child has acquired syntactic abilities. In contrast, a child using verbal language output will use his/her internalized syntactical knowledge to organise output. This impact o f the sequence o f graphic symbol input might be reduced if other visual features that could impact on symbol selection e.g. color coding, were employed. The Aided Language Stimulation approach by Goossens’, Crain and Elder (1992) for example, colour codes the different parts o f speech (nouns, verbs etc.), which might aid correct output sequencing, provided the user has the metalinguistic knowledge to use such colour coding to his or her advantage. Also, when using graphic systems that do not have a one-on-one relationship concept-to-symbol (such as those em­ ploying semantic encoding), sequencing of symbols; on the display might not influence the syntax o f output in tlie same way. Semantic encoding employs combinations o f a finite set o f graphic symbols to generate an infinite number o f concepts. Arguably the syntax o f output would be more directly related to the child’s inherent linguistic and specifically syntactic abili­ ties. These findings can also be interpreted in relation to lin­ guistic processing in a visual versus an auditory mode. When children had to provide graphic output based on graphic input, the syntax o f their output deviated from the accepted English word order, in spite o f the fact that they had ,intact syntactic abilities, as evidenced by their correct verbal output. This might reflect that these children were less experienced to trans­ late their answers into a visual mode, while they were well able to formulate syntactically correct answers in a spoken (auditory) mode. One could argue that as these children are relatively young and not well established in reading and writ­ ing skills, they might be less able to construct correct sentences on a visual processing level. This alludes to a difference be- M 3 SINGLE SYMBOLS m o m m TOTAL SVO input Observed frequency Expected frequency Row percentage 11 25 10 73 58 65 5 4 4 23 25 21 112 SOV input Observed frequency Expected frequency Row percentage 41 27 34 47 62 39 3 4 3 29 27 24 120 Frequency 52 120 8 52 232 TOTAL Percentage 22 51 3 22 100.00 Chi-Square: DF 3; V alue 23.88; p < 0001 Note: 25% o f the cells have expected counts less th an 5. SVO SINGLE UT­ TERANCE TOTAL SVO inp u t. Observed frequency Expected frequency Row percentage 33 35 31 74 72 69 107 SOV input Observed frequency Expected frequency Row percentage 41 39 35 77 79 65 118 Frequency 74 151 225 TOTAL Row Percentage 66 134 100 Chi-Square: DF 1; V alue 0,3876, p= 0,5336 no t significant R ep ro du ce d by S ab in et G at ew ay u nd er li ce nc e gr an te d by th e P ub lis he r (d at ed 2 01 2. ) The Im pact o f V isual Sequencing o f G raphic Symbols on the Sentence C onstruction O utput o f C hildren w ho have A cquired Language 109 tween the auditory and visual processing skills o f the chil­ dren at this stage o f their development. The task o f re­ coding a message from speech to a graphic or visual mo­ dality is complex for AAC users (Smith & Grove, 2003) and based on the results o f this study even for individuals with intact language abilities. The cognitive processing d e m a n d s for AAC users that have speech as input and graphic symbols as an output have been better understood from a dual coding theory perspective (Paivio, 1971; 1986). Dual coding theory outlines two separate cognitive subsystems that process stimuli, depending on whether the stimulus is verbal or nonverbal. The idea o f separate sub­ systems implies that they are structurally and functionally d istin c t. The two systems are independent in terms o f infor­ mation processing. However, activity in one subsystem is said to trigger activity in the other. This implies an under­ lying assumption that there are interconnections between the two systems. From an AAC perspective, the argument has been that these interconnections serve to facilitate lan­ guage development in AAC users as the two modalities complement and not compete with each other. However, one could argue that interconnections between the systems is less developed in the participants in this study as they had already acquired language, and had no experience with an AAC system as output mode. CRITICAL EVALUATION OF THE STUDY AND FUTURE RESEARCH This study has several limitations which are important in view o f the interpretation o f the data. In the first instance, the study was done on typically developing children who have acquired language. Since little is known about the impact o f graphic input on language output, the use o f typi­ cal children allows the examination o f this association be­ fore extending knowledge to children with physical or in­ tellectual disabilities in the performance o f the same tasks. Generalization to other populations, for example, children with little or no speech should; thus be done with great cau­ tion. j Secondly, the potential' effect o f the ungrammatical sequence o f the graphic input could have been more promi­ nent if the questions asked included more open questions. Future research must incorporate more open questions to confirm whether the ungrammatical input has an inhibiting effect on responses requiring more free expression. Thirdly, the tasks used 'provided limited symbols on a screen, which is not necessarily representative o f a com­ munication overlay as generally used by AAC users. Fur­ ther research could investigate the impact o f communica­ tion boards sequenced differently on the output o f children and adults o f different ages. In addition, the impact o f vis­ ual factors, for example, colour coding and its role in mini­ mizing the impact o f unfamiliar visual sequencing e.g. SOV on ease o f use in children and adults, could shed light on the basic importance o f symbol sequence as one feature to consider in the development o f communication displays. a c k n o w l e d g e m e n t s R EF E R E N C E S Bruno, J. (1 9 8 9 ).C ustom izing a M in sp eak system for a preliterate child: A case ex - am ple. Augmentative a nd Alternative Communication, 5, 89-100. Du Plooy, A. (2004). The impact o f visual sequencing o f pictures on the picture- based sentence construction o f English-speaking Grade 2 learners. M a ste r’s Thesis, C entre fo r A A C , U niversity o f P retoria, S outh Africa. G oossens, C., Crain, S., & Elder, P. (1992). Communication displays fo r engineered preschool environments: Books 1 and 2. S olana B each, CA: M ayer-JohnsonC o. Grove, N . (1995). 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Mental representations: A dual coding approach. N ew York: O xford U n iv ersity Press. Sm ith, M. M. (1996), The m edium o r th e m essage: A study o f speaking children using com m unication boards. In S. V o n T etzchner, & M . G. Jensen (Eds.) Aug­ mentative an d alternative communication: European perspectives (pp. 137-152). L ondon: W hurr Publishers. Sm ith, M ., & G rove, N . (2003) A sym m etry in input and output. In J. L ight, D. Beu- kelm an, & J. R eichel (Eds.) Communicative Competence f o r Individuals who Use A A C (pg. 163-198). L ondon: P aul H B rookes. V an B alkom , H. & D onker-G im brere, M. (1996). A psycholinguistic approach to graphic language use. In S. von T etzchner, & M . Je n sen (Eds.), Augmentative and alternative communication: European perspectives (pp. 153-170). London: W hurr. V on T etzchner, S. & M artinsen, H. (1996). W ords and strategies: C onversations with young children w ho use aided language. In S. V on T etzchner, & M . G. Jensen (Eds.) Augmentative and alternative communication: European perspectives (pp. 65-88) L ondon: W hurr publishers. This study was originally based on a masters study in AAC by Amelia du Plooy under the guidance o f Prof Ema Alant and Dr Shakila Dada at the CAAC, University o f Pretoria. Rina Owen from the Department o f Statistics at the University ° f Pretoria assisted with the data analysis o f the study. The South African Journal o f Communication Disorders, Vol. 54, 2007 R ep ro du ce d by S ab in et G at ew ay u nd er li ce nc e gr an te d by th e P ub lis he r (d at ed 2 01 2. ) 110 E m a A lant, A m elia du Plooy and Shakila Dada APPENDIX Story John and Mary were living in a village. Sometimes, a witch who lived in the castle came to the village to steal the people’s money. One day, John went to the mountain and Mary went to the river. When Mary was washing their clothes in the river, a big apple floated towards Mary. Mary picked it up and took it home. A baby was bom from the apple. John and Mary named the baby Apple Boy. They loved him very much and took good care o f him. When the Apple Boy grew up, he decided to fight the witch. On the way to the castle, the Apple Boy met a monkey and gave a chocolate to it. The monkey was so pleased that it promised to help the Apple Boy fight the witch. With the help of the monkey, the Apple Boy beat the witch. The witch was then forced to apologize to the village people. Questions 1. W h ere did th e w itch live? 2. W here did Jo h n go? 3. W h ere did M ary go? 4. W h a t did th e A p p le B oy give and to w hom ? 5. T he A p p le B o y and th e w itch h ad a b ig fight. W h a t happ en ed ? 6. W h a t did the w itch finally do? Die Suid-Afrikaanse Tydskrif vir Kommunikasieafwykings, Vol. 54, 2007 R ep ro du ce d by S ab in et G at ew ay u nd er li ce nc e gr an te d by th e P ub lis he r (d at ed 2 01 2. )