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OVERVIEW
PROVIDER-INITIATED COUNSELLING AND
TESTING (PICT): AN OVERVIEW
Nondumiso Makhunga-Ramfolo1, MB ChB, MSc (Clin Epidemiol)
Thato Chidarikire2, MSc (Med)
Thato Farirai3, BSW, Hon Soc Sci
Refiloe Matji1, MD, MPH, DTCD
1University Research Co., LLC (URC), Pretoria
2HIV and AIDS and STIs Cluster, National Department of Health, Pretoria
3Centers for Disease Control and Prevention (CDC-SA), Pretoria
South Africa has the highest number of people living with HIV in the world. Despite this, many South Africans do
not know their HIV status and uptake of voluntary counselling and testing (VCT) has been suboptimal. In clinical
settings there are many missed opportunities for HIV diagnosis as most patients are not routinely offered HIV
counselling and testing (HCT). Provider-initiated counselling and testing (PICT) has been introduced to ensure
that HCT becomes the standard of care in all consultations with health providers. PICT promotes universal access
to prevention, care and treatment services for all clients by increasing the utilisation and acceptance of HCT
services.
This article outlines the rationale for PICT as well as providing an overview of the implementation protocol that will
equip health care providers with the knowledge required to integrate HCT into routine medical care.
THE EPIDEMIOLOGY OF HIV
According to the World Health Organization (WHO), in 2007 more than 33 million people were living with
HIV/AIDS with at least 2.7 million new infections being transmitted annually.1 In a mid-term review of the National
Strategic Plan 2007 - 2011, the Human Sciences Research Council reported that while the HIV epidemic in South
Africa appears to have stabilised, a significant number of South Africans do not know their HIV status and testing
is still primarily client initiated.2
According to the South African National HIV Prevalence, Incidence, Behaviour
and Communication Survey, 2008, South Africa has an estimated national HIV prevalence of 10.6% (5.3 million
people). Despite the availability of voluntary counselling and testing (VCT) services since 2000, many South
Africans still do not know their HIV status. HIV-infected patients who consult their family practitioners are still
being missed as opportunities to test are lost.
In 2007, the WHO made recommendations to introduce provider-initiated counselling and testing (PICT) in
addition to client-initiated counselling and testing, also known as VCT, as an effective public health intervention
to increase access to HIV counselling and testing (HCT) and reduce missed opportunities for testing.3
With PICT the health care provider routinely offers and recommends an HIV test to all clients, irrespective of
the medical diagnosis. The main objectives are to integrate HIV testing into routine medical care, thereby
facilitating early diagnosis. By implementing PICT, family practitioners can not only learn the client’s HIV status,
allowing for appropriate clinical decisions to be made, but also enable all clients to know their status. Early
diagnosis improves health outcomes of those who are HIV positive, while ensuring that they are provided with
information to reduce transmission.
The recent HCT policy guidelines from the National Department of Health (NDoH)4
emphasised the need to complement VCT through the implementation of PICT by all health care providers in both the public and
private sectors. The overall goal of this strategy is to assist health care providers to expand access to HCT
for their clients, thereby reducing the burden of disease in communities.
PICT AS A GATEWAY TO HIV PREVENTION, CARE, TREATMENT AND SUPPORT SERVICES
The availability of HIV rapid tests and same-day results has increased access to accurate, reliable and costeffective
diagnosis. HIV rapid tests allow medical practitioners to test their clients and provide results
within a short space of time. The relationship between medical practitioners and their patients places them in
an ideal situation to offer patient-centred care, allowing for better decisions to be made. For patients visiting
medical practitioners, PICT is an important and effective model that forms part of the broader prevention strategy
and acts as the gateway to accessing care, support and treatment services.
BEYOND VCT – DIFFERENCES BETWEEN PICT AND VCT
While there are many similarities between PICT and VCT, it is important for the medical practitioner to understand
the differences between the two models (Table I).
SIMILARITIES BETWEEN PICT AND VCT
Both VCT and PICT are voluntary and require consent from the client. In both models testing is always
performed in the client’s best interests, in keeping with acceptable principles of medical ethics, and HIV results
are always reported back to the client. In both models the client is supported to deal with the HIV test results.
Counselling always precedes and follows testing.
BENEFITS OF PICT
Knowing the client’s HIV status can have benefits for the individual concerned, the provider and the community.
For HIV-negative people, knowing their status empowers them to protect themselves from becoming infected with
HIV. It provides them with information on how to remain negative by assessing their own behaviour and providing
solutions for behaviour change. For HIV-positive people, knowing their status ensures that they can be provided
with the appropriate treatment, care and support services and assists them in living positively. Couples who know
their HIV status are empowered to make safer choices with respect to sexual behaviour, e.g. condom use in
discordant couples, implementation of positive living strategies, and accessing treatment for the prevention
of mother-to-child transmission (PMTCT) of HIV.
PICT enables medical practitioners to treat their clients appropriately by identifying those who need treatment
and/or wellness programmes early. This helps health care providers to improve the quality of medical care
rendered to their clients and reduce morbidity and mortality.
PICT assists in reducing stigma in the community by making HIV testing the norm. It leads to the expansion
of care and support services to deal with the demand for services.
PRINCIPLES OF PICT
PICT does not imply that people are coerced to test, nor does it constitute compulsory or mandatory testing.
In implementing PICT medical practitioners should be guided by three principles, viz. consent, counselling and
confidentiality, also known as the three Cs. Inappropriate use of PICT diminishes trust in health care providers and
can lead to poor adherence to treatment and inadequate uptake of referrals.
INFORMED CONSENT
HIV testing by medical practitioners should only occur when the client or his or her legal surrogate, e.g. parent
or guardian, has provided informed consent. The client must be provided with information that is understandable
according to his or her language, disability and literacy. The client must also understand the nature of the test
and its consequences and also understand the purpose of the exchange of information as being in the best
interests of his or her own health, that of the partner, and in the case of a pregnant woman, the fetus or the
infant being breastfed.
The PICT protocol
Implementing PICT in the medical practitioner’s rooms has specific steps that need to be followed. The PICT
protocol is set out in Fig. 1.
Health education
Education is aimed at providing basic information to clients on HIV and the PICT process. Education can be
provided to an individual verbally and can be supported by other material, e.g. pamphlets and audiovisual
tools. The client’s right to refuse to be tested should be discussed. The content of health education should cover
the following:
• the difference between HIV and AIDS
• how HIV is acquired and transmission
• HIV prevention measures and options for prevention, e.g. medical male circumcision, prevention with
positives to prevent transmission to HIV negative partners, reduction in the number of concurrent
sexual partners, correct regular condom use and PMTCT
• the advantages of testing and the importance of early diagnosis
• assurance that the process is confidential and of the right to privacy, and that only those directly involved
in the person’s care will be informed about their HIV status
• the different types of rapid tests and the testing process
• understanding the results and that they are not an indication of the disease stage.
CONSELLING
Pre-test counselling
Individual pre-test counselling must precede all HIV testing. For PICT a lengthy counselling session is not
required, but the medical practitioner should be guided by the client’s knowledge, needs or requests. Some of
the key points in pretest counselling in adults are:
• assessing the client’s understanding of information provided and reinforcing messages and concepts
• assisting the client to determine and assess their risk based on the information provided
• assessing the client’s readiness for testing and possible results
• obtaining informed consent
• in the case of refusal, ascertaining reasons and responding to incorrect beliefs.
In addition to gauging whether the information that was given was understood, providers need to conduct a risk
assessment with the client as part of the history taking. The aim is to assist the client to identify their own risk
and the potential adverse events of their behaviour. A good risk assessment allows the family practitioner to
devise an individual risk reduction plan with the client. A risk assessment can be incorporated in the history
taking and systemic enquiry about:5
• alcohol use
• drug use (especially intravenous drug use)
• domestic violence
• history of prison incarceration
• sexual history, including:
• number of previous and current partners
• history of unprotected high-risk sexual intercourse, anal and vaginal
• rape or sexual assault
• sexually transmitted infections.
Post-test counselling
All clients who have been tested should receive post-test counselling (Table II), irrespective of HIV results. The
content of post-test counselling will be guided by the HIV test results.
Testing
HIV rapid tests are easy to perform with proper training. Results can be provided within 10 - 15 minutes during
client consultation and are as reliable and accurate as enzyme immunoassays (EIA). All persons performing HIV
rapid testing should follow a stipulated quality assurance programme to ensure accurate and reliable results. HIV
testing should be conducted using the accepted national HIV testing algorithm using both a screening and a
confirmatory test, as indicated in Fig. 2.
CONFIDENTIALITY AND DISCLOSURE
While HCT is a confidential process, clients should be encouraged to disclose their results to their sexual
partners. The concept of shared confidentiality, i.e. that health care providers who contribute directly to
the care of the person may have access to his or her results, should be discussed with the client. Medical
practitioners may also offer to help clients to disclose to their partners. Medical practitioners should be cautioned
against disclosing HIV results to third parties without either the client’s written consent or a court order.
Where any doubt exists about the appropriate course of action, medical practitioners should consult with senior
colleagues for guidance.
REFERENCES
1. World Health Organization/UNAIDS. Guidance on provider-initiated HIV
testing and counselling in health facilities. May 2007. http://whqlibdoc.who.int/
publications/2007/9789241595568_eng.pdf (accessed 15 April 2010).
1. World Health Organization/UNAIDS. Guidance on provider-initiated HIV
testing and counselling in health facilities. May 2007. http://whqlibdoc.who.int/
publications/2007/9789241595568_eng.pdf (accessed 15 April 2010).
2. Shisana O, Rehle T, Simbayi LC, et al., and the SABSSM III Implementation Team.
South African National HIV Prevalence, Incidence, Behaviour and Communication
Survey 2008: A Turning Tide among Teenagers? Cape Town: HSRC Press, 2009.
2. Shisana O, Rehle T, Simbayi LC, et al., and the SABSSM III Implementation Team.
South African National HIV Prevalence, Incidence, Behaviour and Communication
Survey 2008: A Turning Tide among Teenagers? Cape Town: HSRC Press, 2009.
3. World Health Organization/UNAIDS. Guidance on Provider-initiated HIV Testing and
Counselling in Health Facilities, May 2007. Geneva: WHO, 2007.
3. World Health Organization/UNAIDS. Guidance on Provider-initiated HIV Testing and
Counselling in Health Facilities, May 2007. Geneva: WHO, 2007.
4. National Department of Health. HCT Policy Guidelines March 2010. Pretoria: NDoH,
2010.
4. National Department of Health. HCT Policy Guidelines March 2010. Pretoria: NDoH,
2010.
5. Coates T, Mayer K, Makadon H, Schechtel J. HIV risk assessment: physician and
patient communication. J Gen Intern Med 1997;12(11):722-723.
5. Coates T, Mayer K, Makadon H, Schechtel J. HIV risk assessment: physician and
patient communication. J Gen Intern Med 1997;12(11):722-723.
Acknowledgements
This article was supported by Cooperative Agreement
number U62/PS325199-05 from the Centers for Disease Control and Prevention (CDC). Its contents
are solely the responsibility of the authors and do not necessarily represent the official views of CDC.
TABLE I. DIFFERENCES BETWEEN PICT AND VCT
PICT
VCT
Individual is seeking medical care and HCT is recommended and
performed by medical practitioner as part of the consultation
Individual chooses to seek HCT
Services provided are confidential and documented in medical
record to ensure continuity of care
Anonymous or confidential services may be offered
Primary focus is on identifying HIV-infected people and linking them
with prevention, care and treatment services
Primary focus is on preventing HIV acquisition through risk
assessment, risk reduction and testing
Verbal consent is required and should be documented in the patient
record
Written consent or thumb print for illiterate clients is required
First user of the test result is the health care worker to make a
correct diagnosis and provide appropriate treatment
First user of the test result is the client, who uses the
information to make personal life decisions
TABLE II. POST-TEST COUNSELLING
Positive
Negative
• Inform client of positive test result
• Inform the client of negative test result
• Explore client’s understanding of results and their implications and supports client in adjusting to result, or refers client to on-site lay counsellor
• Give client messages about prevention and how to remain negative, e.g. medical male circumcision, condom use, and reduction in the number of concurrent sexual partners
• Inform client of need for HIV care, treatment, support and re-infection
• Guide client to develop a risk reduction and behaviour change plan
• Advise client of need to get partner/s tested as partner/s may be negative
• Advise client that partner needs to be tested
• Encourage disclosure to an at-risk third party; discuss to whom, when and how this will be done
• Offer tuberculosis questionnaire assessment and refer for investigation if necessary
• Offer tuberculosis questionnaire assessment and refers for investigation if necessary
• Reinforce the need for annual testing
• Perform WHO clinical staging
• Make an appointment for retesting at 32 weeks for pregnant women
• Collect blood for CD4 count and make follow-up appointment for results
• Refer client to nearby community-based resources for:
• partner testing
• window period retesting for people at risk of recent exposure
• additional prevention counselling
• Cervical screening (Pap smear) and pregnancy test for females
• Refer to appropriate support service as required
• Nutrition
• Psychosocial support
• For pregnant women, discuss:
• plans for childbirth
• the availability and use of antiretroviral drugs where indicated to prevent mother-to-child transmission
• infant feeding options and support for the mother in implementing her infant feeding choice
• HIV testing for the infant and the necessary follow-up
• partner testing
• Record all information required in the client records
Fig. 1. The PICT protocol (source: HCT Policy Guidelines, 2010, NDoH4).
Fig. 2. National HIV testing algorithm (source: HCT Policy Guidelines, 2010, NDoH 4 ).