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       10.12198/spektrum.v20i1.22           spektrum.industri@ie.uad.ac.id   
 

SPEKTRUM INDUSTRI 
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49 

Re-engineering the Business Process of Slickline and 
Electric Line Operation 

Rendi Harun Putra1, Winda Nur Cahyo1,*, Tiengling Zhang2 
1Department of Industrial Engineering, Universitas Islam Indonesia, Yogyakarta, 55888, Indonesia 
2Department of Industrial Engineering, University of Wollongong, Wollongong, 2522, Australia 

*Corresponding author: winda.nurcahyo@uii.ac.id  

 

INTRODUCTION 

 As a source of export earnings and also as a fulfillment of domestic energy needs, oil and gas 

energy is currently still a source of energy supporting economic growth in Indonesia. The accelerated 

growth of development, especially in the industrial sector as well as supporting materials for 

procurement in this country, makes the increase in energy use quite a large portion compared to the 

increase in other uses, which reached 7% in the last 10 years. For the current operating conditions, the 

A R T I C L E  I N F O  
 

A B S T R A C T   

Article history 

Received: January 2022 
Revised  : April 2022 
Accepted: April 2022 

 A strategy to save cost related to oil exploration process is discussed 

in this paper. The focus is to reduce the cost in slickline and electric line 

operation in order to maintain the business continuity, where this 

conclusion was obtained by looking at the comparison between the 

costs incurred during previous operations with the costs incurred at this 

time by comparing the results of operations obtained as well as 

comparisons with oil and gas prices both before and after 2018. This 

concrete step to be taken is a method for lean management because 

there is a cost suppression in it. The context of its implementation is 

through Business Process Re-engineering which of course will 

implement appropriate method steps to be taken. The method steps 

taken are to implement Value Stream Mapping which in its preparation 

includes an analysis of the slickline and electric line operation work 

steps carried out, including by compiling; Product family or operation 

work steps, Current state map of both operations and Design future 

state map of Wire Line operation proposal and 5S theory process as 

completeness. The proposed strategy enable to reduce costs by 

combining slickline and electric line operations in one unit or one 

service company, then reducing the number of workers involved and 

making work more efficient, by reducing the Rig up and Rig process, 

Down PCE (Pressure Control Equipment), reducing the repetition of the 

work intervention process. 

 

This is an open access article under the CC–BY-SA license. 

Copyright © 2022 the Authors 

 
Keywords 
Lean management 
Business process re-
engineering 
Value Stream Mapping 
 
 

 

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 SPEKTRUM INDUSTRI Vol. 20 No. 1 April 2022 pp. 49-66       

 Re-engineering the business process…(Putra et. al.) 50 

costs for the production process are very expensive, and this is not limited to the Oil and Gas industry, 

namely with the cost of lifting from the earth including maintenance, this operation process certainly 

requires large costs, especially when compared to the acquisition cost. obtained is not economical or 

not in accordance with forecasts from existing sources. Considering that the condition of mature oil and 

gas wells is coupled with instruments or accessories that have been installed for a long time so that it 

requires no small maintenance costs. Therefore, the author tries to analyse in order to get a solution 

about reducing the cost of an existing business process. 

In the Oil and Gas industry, slickline and electric line operations take up a fairly large portion 

compared to other operating methods carried out in the field, therefore slickline and electric line 

operations play an important role in maintaining the stability of oil and gas production targets at PT. XYZ. 

Where the slickline operation is used in terms of oil field maintenance or intervention using a single 

strand wire, while the term electric line operation is a well intervention where the wire is used as a 

conductor wire connection. Where its function is to ensure the feasibility of an oil and gas well can still 

produce optimally. This makes it a very critical element, so that periodic maintenance scheduling and 

monitoring of the condition of the oil and gas wells must be carried out for a certain period of time to 

anticipate damage that occurs. With the periodic maintenance operation process, the author analyses 

these two operations which then gets findings for optimization by reviewing the engineering process. 

One of the elements to carry out maintenance of oil and gas wells is the slickline and electric line, 

which generally use slickline and electric line units, both portable and directly in one package with a 

barge or rig unit as a place to intervene. In the following calculations, it can be concluded as a 

comparison and triggers why there is a need to reduce costs for the two operations, where there is a 

difference in the number of days for Break Even Point (BEP) for oil and gas wells between BEP for one 

oil well made before 2018 and one oil well. made after 2018. There is a difference due to the price 

difference between them. For more details, see Table 1. 

 

Table 1.  Comparative analysis of Break Even Point cost calculation for one oil and gas well. 

No Description Cost / Price / Gain of well 

1 Price for one well 2,000,000 USD 

2 Slickline Cost 1,250.00 USD 

3 Electric Line Cost 10,000.00 USD 

4 Well Testing Cost 15,000.00 USD 

5 MMscfd to MMbtu 1,040.00 USD 

6 Gas price before 2018 7 USD/MMbtu 

7 Oil price before 2018 70 USD/bbl 

8 Gas price after 2018 6 USD/MMbtu 

9 Oil price after 2018 35 USD/bbl 

10 
Expected Gas production in gas well (economical well 
threshold) 

3 MMscfd 

11 Expected Oil production in oil well (economical well threshold) 200 bbl/day 

12 Cost per well 2,026,250 USD 

13 Break even point before 2018 in gas well 92.78 days 

14 Break even point before 2018 in oil well 144.73 days 

15 Break even point after 2018 in gas well 108.24 days 

16 Break even point after 2018 in oil well 289.46 days 

 

Comparative analysis of Break Even Point cost calculation for one oil and gas well, taken from part 

or fraction of operational cost calculation from slickline and electric line, where the range of costs is 

taken from operational costs for one oil and gas well with a comparison of the price of one oil well made 

before 2018 with one oil well made after 2018, so it is clear the difference for BEP from the type of each 

well made. 

From the aforementioned, Business process re-engineering of slickline and electric line operations 

in an effort to reduce costs at PT. XYZ is discussed. In general, this article analyses existing business 

processes, namely by implementing business process re-engineering at every potential, but the 

emphasis as a limitation is on slickline and electric line operations. While the specific purpose of this 

journal is to see the potential cost reduction from implementing business process re-engineering, this is 



SPEKTRUM INDUSTRI Vol. 20. No 1, April 2022 pp. 49-66 

 Re-engineering the business process…(Putra et. al.)  51 

also done by looking at the value of each ongoing contract, both electric line (E/L) and slickline (S/L). 

Thus, it can be concluded that this business process re-engineering can really reduce operating costs 

through current expenses, especially for electric line (E/L) and slickline (S/L) operations. As a 

continuation, the author analyses the potential steps that must be taken when implementing business 

process re-engineering to reduce operating costs. 

Operation of the term Electric Line is an operation in an intervention well where the wire used is as 

a conductor wire connection; the conductor itself is protected by a protective wire or armors in 

transmitting electrical energy. The main concern in the oil field for well intervention operations in this 

type of operation is the measurement of depth, especially during perforation operations. The depth 

accuracy on the Electric Line is higher than on the slickline which is the reason for recording wells and 

perforations properly by the electric line unit. Through this electric line, we can send sensor data to the 

surface in real time which will be an advantage for recording wells properly. Power line operations 

involve well recording, perforation and well repair services. Electric Line is used for well logging, which 

involves the use of a sensory device designed to provide some information about the properties of the 

well. The perforation itself is to provide communication between the borehole and the formation through 

pipes, casing and cement. 

Whereas Slickline is a term used in oilfield maintenance or intervention i.e. wires of several sizes, 

composition lengths are used to perform several types of services in the wellbore. The basic use of the 

slickline is to manipulate tools such as pipe gauges and flow control devices. Similar to the Electric Line 

operation, this Slickline operation uses a single strand wire to run various tools into the wellbore which 

has the purpose of maintaining wells, both oil wells and gas wells. Operation of this tool can also be 

used with a slickline truck for onshore performing slickline operations. While in the offshore and delta 

using ships, barges and rigs. The length of the wire used varies, depending on the depth of the well and 

this can be ordered according to specifications or the type of operation, for example wells that have 

levels or contain Hydrogen Sulfide (H2S) then specifications can be ordered for H2S, while the length 

can be ordered up to 35,000 feet. This tool is used to lower and raise or intervene downhole tools used 

in the maintenance of oil and gas wells to the appropriate depth from the borehole. 

In use, this work is connected by a drum when rolled from behind the slickline unit to the slickline 

sheave wheel, a grooved circular wheel and a certain size according to the specifications and thickness 

of the wire being supported and serves to direct it to the path of another sheave wheel which will allow 

the slickline to enter the wellbore. oil and gas. This slickline unit is used to lower equipment or intervene 

downhole into oil or gas wells to perform maintenance on various types of downhole accessories. 

Slickline units are an integral part of the machining and finishing industry. The operation provides an 

economical way to regulate and control well fluid flow and clear the tubing/pipeline flow path of 

obstructions such as sand, loose scale/pipe lining and paraffin. 

The use of Value Stream Mapping has been widely sptread. Fernando and Noya (2014) discusses 

about Optimizing of Production Lines with Value Stream Mapping and Value Stream Analysis Tools. 

Reducing the number of waste in the production process is one of the main goals in every company. 

Lean is one of several ways to reduce waste in the running process of a production. This lean approach 

generally aims to increase the value of a product or service to customers (customer value) by increasing 

the ratio of the value of useful activities or having added value (value added ratio) to the level of waste 

(waste) continuously (Gaspersz & Fontana, 2011). In the results of this study, the method used to reduce 

the presence of waste in PT. Bonindo Abadi is a Value Stream Analysis Tools (VALSAT) and Value 

Stream Mapping (VSM). Where the VSM method or procedure is used to see the state of the map 

condition in the company. This waste reduction step is done by using one of the tools from VALSAT, 

namely Process Activity Mapping (PAM). The amount of non value added (NVA) obtained in the 

production process of PT. Bonindo Abadi is 90.17% and value added (VA) is 0.04%. then the opinion 

step for improvements made is to reduce the amount of time for NVA activities or eliminate them. 

 The basic steps process from the implementation of the concept of the Value Stream Mapping 

(VSM) method which was incorporated into the realm of lean philosophy, namely in 1995, where the 

concept of VSM was illustrated in a set of technical methods which is also a step to identify and record 

all waste from each work steps, so that it can be used as a reference material for each step in removing 

all activities contained in the waste of a business process (Hines & Rich, 1997). Starting from the 



 SPEKTRUM INDUSTRI Vol. 20 No. 1 April 2022 pp. 49-66       

 Re-engineering the business process…(Putra et. al.) 52 

beginning of the method from the VSM step flow, there are at least seven VSM methods which are 

briefly summarized by Hines and Rich (1997), in the summary including, process activity mapping, 

supply chain response matrix, production variation funnel, quality filter mapping, mapping demand 

amplification, decision point analysis, and mapping of physical structures. However, the flow of steps or 

methods of disclosing and visualizing this relationship is limited between the nature of information and 

physical flow in the perspective of the value stream (Lacerda, Xambre, & Alvelos, 2016). In different 

versions of VSM where this has been suggested by Rother and Shook (2003) in providing solutions to 

this problem, including to distinguish the activities or steps of the business processes that are classified 

as VA and NVA so that the flow of information and physical with lean strategies that systematically in 

an effort to eliminate all activities that are in waste and continuously improve from the user's perspective. 

On the other hand, from Table 1 can be inferred that the breakeven period for the oil and gas well 

in the PT XYZ is significantly getting longer before and after 2018. The company urgently needs strategy 

to maintain its financial performance. One of the strategies come-up from the discussion with the 

management is how to reduce the cost in operating the slickline and electric line. From academic 

perspective, there are limited number of articles about how to reduce the cost related to the slickline and 

electric line operation. From the limited number, several articles about this issue are presented by 

Bargawi, Dean, Clemens, and Whitmire (2008), Foster, Clemens, and Moore (2001), Larimore and 

Fehrmann (1998), Larimore, Fehrmann, and White (1997), Larimore, Goiffon, and Bayh (1996), Loov 

and Billingham (2014). These articles discuss about the cost reduction issue in the operating slickline 

or electric line however from this limited number, the articles about cost reduction in this area using Lean 

and Business Process Re-Engineering perspective has not been found yet. So, this issue will be one of 

the contribution of this article. 

RESEARCH METHOD 

In an effort to conduct business process re-engineering at PT. XYZ, the author performs several 

steps as a research method as shown in Figure 1. 

 

Figure 1.   Research flowchart. 



SPEKTRUM INDUSTRI Vol. 20. No 1, April 2022 pp. 49-66 

 Re-engineering the business process…(Putra et. al.)  53 

The initial stage when going to do the optimization, the authors identify the problem through analysis 

of the business process of the current operation. After getting points that will be raised as a discussion 

for improvement, the author takes the next step by conducting a literature study of the analysis of 

maintenance and oil and gas removal processes with the slickline and electric line operating methods 

taken from various reference books, websites, journals and previous research. To collect data as an 

analysis of this writing, the authors conducted field observations at PT. XYZ about the maintenance and 

process of lifting oil and gas with slickline and electric line operating methods that are currently running. 

The second stage is to collect data about the maintenance and removal process of oil and gas with 

the slickline and electric line operating methods at PT. XYZ. In this stage, the author conducted several 

interviews with the team that carried out the business process. The third stage, the authors perform data 

processing, maintenance and removal of oil and gas with the slickline and electric line operating 

methods at PT. XYZ and analyzes during business process operations. 

The fourth stage is analysing the results of the processed data research, after which conclusions 

are drawn as to what concrete steps should be taken as the objectives of analyzing the business process. 

After the conclusion is obtained, the next step is to give suggestions or recommendations for business 

process re-engineering as an optimization effort at PT. XYZ. 

This data collection is data collection to support the research conducted. In conducting this research, 

the use of data taken to be used is primary and secondary data. The method for collecting the data is 

as described below: 

A. Primary Data 

This research data obtained from interviews and direct observations on Slickline and Electric Line 

jobs at PT XYZ. As for the observation aids, namely by using a laptop, mobile phone and reporting 

documentation on the I-ServeWell system. 

a. This interview was conducted by means of question and answer to TADM which handles 

Slickline and Electric Line contracts as well as several employees at PT XYZ. Interviews were 

conducted by asking questions and analyzing any problems that occurred in the implementation 

of routine contracts in the company in general and specifically in Slickline and Electric Line 

operations. 

b. Observation is done by direct observation at Slickline and Electric Line operations. Then the 

data that can be collected include the number of workers, the number of machines, processing 

time in Slickline and Electric Line operations. 

c. Discussion, together in determining waste in Slickline and Electric Line operations, both with 

TADM itself as the contract maker and several other workers based on the experience of the 

workers themselves. 

Apart from that, there are some data needed to complete this research, as for the date as described 

below: 

a. Work process flow 

The work process flow (flow process chart) is made based on the Slickline and Electric Line 

operating processes of each type of work for the maintenance and removal of oil and gas with 

these operating methods. 

b. Working time 

Working time is obtained from taking working time data from each worker in the Slickline and 

Electric Line operations and this data obtained from I-ServeWell data is used to see the cycle 

time of the process. 

c. Production output data 

Slickline and Electric Line operation data is obtained from the results of operations and daily 

reports in the I-ServeWell data system as monitoring by PT. XYZ in ensuring the running of the 

business cycle in the company. 

d. Data on number of workers 

Data on the number of workers were obtained from observations in the field during Slickline and 

Electric Line operations as well as I-ServeWell data which recorded the number of workers in 

carrying out the work. 



 SPEKTRUM INDUSTRI Vol. 20 No. 1 April 2022 pp. 49-66       

 Re-engineering the business process…(Putra et. al.) 54 

e. Cycle Time 

Cycle time is the time when the work and all activities obtained during the operation of Slickline 

and Electric Line as well as a report in the I-ServeWell data that records the amount from the 

beginning to the end of the work. 

f. Available time 

It is available time obtained from Slickline and Electric Line operating hours as well as I-

ServeWell data which records the amount of available time in a day or cycle for the maintenance 

and removal process of oil and gas with this operating method. 

B. Secondary Data 

This secondary data is obtained from references that can assist in research that is being carried out 

in the form of information or actual conditions through research on sources of information in the form of 

journals, books, archives and documents or company data both hardware (hardcopy) and software 

(softcopy), reports related to the problems studied from the I-ServeWell data that recorded all activities 

at PT. XYZ. Where the data obtained from the company is data on the results of Slickline and Electric 

Line operations, the flow of the maintenance process and the process of lifting oil and gas with this 

operating method, including data on the number of workers for the job, as well as data on the number 

of machines used, as well as the turnaround cycle from time to time. processing. 

In this preparation, a tool is taken as a solution, namely Value Stream Mapping (VSM), where VSM 

is one way to make improvements in Lean Management to visualize the steps where this business 

process takes place from the beginning to the end of completion for a job, which in it explains about 

what the customer wants, which can be seen from the well intervention program flow, as shown in Figure 

2.  

 

Figure 2.  Well Intervention Program Flow 

For the flow above is a standard step that has been running in determining and taking steps to 

complete work through the existing team, including: 

1. GSR (Geoservice and Reservoir) as one of the departments that owns or manages assets of the 

company's existing wells. 

2. WPT (Well Performance Team). As a team that screens and validates the work requested by the 

GSR Team which will then be carried out by the WLI team. 

3. WLI (Well Intervention) as the executor of his work. 

C. Current State Map Value Stream Mapping 

The data that has been taken and processed will be used as the basis for making the VSM current 

state map. Making the current state map value stream mapping is used to identify and determine the 

processes that occur in Slickline and Electric Line operations. In addition to knowing the current 

processes, the current state map also aims to find out the entire flow of information that occurs during 

these processes. 

In the current state map value stream mapping to find out activities that do not add value to Slickline 



SPEKTRUM INDUSTRI Vol. 20. No 1, April 2022 pp. 49-66 

 Re-engineering the business process…(Putra et. al.)  55 

and Electric Line operations which are considered to cause waste, namely by making Process Activity 

Mapping (PAM). Almost all work processes in Slickline and Electric Line operations are manual work. 

PAM helps to identify value added and non-value added activities which are considered as waste. To 

complete the waste identification results, direct observations were made on the Slickline and Electric 

Line operations. 

D. Design Future State Map Value Stream Mapping 

While the data for the Design Future State Map Value Stream Mapping is taken and processed 

which will be used as a step to improve existing business processes by entering or making a work step 

that will erode non-value added from existing activities where the basic reference is on the current state 

map. value stream mapping. 

E. 5S Concepts 

5S (Seisi, Seiton, Seiso, Seiketsu, Shitsuke) is a systematic approach to improving the work 

environment, products, and processes by involving employees on the production line or factory floor as 

well as in the office (Gasperz & Fontana, 2011). 5S is used to eliminate waste and a determination to 

organize, clean, maintain, and maintain the habits necessary to do a job well (Santos et al, 2006). The 

5S technique is a systematic approach to improving the work environment, processes, and products by 

involving employees on the factory floor or production line as well as in the office. 

According to Suwondo (2012) "5S Work Culture", is a science that really needs to be studied, in the 

development of a company or organization (University, School, party, etc.), to achieve effectiveness and 

efficiency, create highly disciplined people, respect time, hard worker, conscientious, success oriented, 

not hedonistic, frugal and unpretentious, likes saving and investing, oriented to integrity and other 

positive things. When translated into Indonesian, the 5 ways to handle the location of doing business 

become 5 R's where the meaning is as explained below (Imai, 1986): 

1. Seiri, making things where our workplace is easy to choose which ones can be used and which 

are not used so that useless things are eliminated. Where it can be a location to do a business, 

it becomes short, concise or concise, where you only store materials or tools as needed. 

2. Seiton, everything is stored in its place as easy to take and easy to find when going to use. 

3. Seiso, makes the state of all tools, tools, instruments and others easy to use and always neat 

or shiny free from dirt. Creating a location situation around doing work to create conditions for 

the place and work environment to always be neat or shiny free from dirt. Making the place 

always neat or shiny free from dirt is not only cleaning but also needs to be done for inspection 

and maintenance steps or methods. 

4. Seiketsu, adding ways to make things always slick or shiny free from dirt on individuals is also 

continuously carried out on the implementation of the 3 things above so that everything is in 

order can also be a reference to always be done. The implementation of the seiketsu method 

can make the environment in which we work always awake. 

5. Shitsuke, making obedient individuals by always doing the 5 S steps in a manner according to 

normal rules. So that it can make each individual act or take steps according to the rules and 

can transmit to anyone about doing the good thing. 

In supporting the Well Intervention work, slickline and electric line operations are two things that 

work almost always side by side or a sequence of work, where both before and after the work will be 

carried out alternately. These two jobs are sometimes carried out after other main work is done such as 

coil tubing, snubbing, drilling and so on. Slickline and electric line work currently takes up a very large 

portion so that it requires handling or operating steps that can be more profitable.  

RESULTS AND DISCUSSION 

Slickline operations that are currently running by analyzing or judging from the business process, 

several steps can be taken in an effort to reduce financing, where it can refer to work or business 

processes in almost similar operations, namely electric line where the sequence of work is almost the 

same so that it can be done several times. elimination step in some part of the business process or 



 SPEKTRUM INDUSTRI Vol. 20 No. 1 April 2022 pp. 49-66       

 Re-engineering the business process…(Putra et. al.) 56 

operation. Here are some steps that we can analyze the business processes in both operations, both 

slickline and electric line operations, including the following: 

1. Slickline operation;  

a. Integrated Meeting for Crew 

b. Preparation; 

▪ Open Work Permit. 

▪ Pre-job Meeting. 

▪ Check WHSIP. 

▪ Perform UMV function test. 

▪ Perform TRSV function test.   

c. Rig Up PCE Equipment's; 

▪ Rigged up Line PCE 

▪ PCE pressure test 

d. Running tools; 

▪ Open the well.  

▪ Running In Hole (RIH) of tool string 

▪ Pull Out Of Hole (POOH) tool string   

d. Rig Down PCE Equipment's  

▪ Rig Down PCE 

▪ Well Hand over to Production Team. 

▪ Close Work Permit 

2. Electric line operation;  

a. Integrated Meeting for Crew 

b. Preparation; 

▪ Open Work Permit. 

▪ Pre-job Meeting. 

▪ Check WHSIP. 

▪ Perform UMV function test. 

▪ Perform TRSV function test.   

c. Rig Up PCE Equipment's; 

▪ Rigged up Line PCE 

▪ PCE pressure test 

e. Running tools; 

▪ Open the well.  

▪ Running In Hole (RIH) of tool string 

▪ Pull Out Of Hole (POOH) tool string   

d. Rig Down PCE Equipment's  

▪ Rig Down PCE 

▪ Well Hand over to Production Team. 

▪ Close Work Permit  

By analyzing the business processes of the two operations mentioned above, several steps can be 

taken to reduce costs in both operations, which of course can be implemented with lean management 

so that it will completely eliminate waste in the business process. In carrying out this operation, a support 

means is needed that can accommodate all the main equipment and supporting equipment in 

completing this operation. Specifically for wireline work in the swamp field, currently supported by 12 

(twelve) barges or wireline boats equipped with slickline or electricline units, with a summary in Table 2.  

All of the above support means in their procurement, some use separate work contracts and some 

are in a package with work tools used to intervene wells. 

In the second step of working on both the slickline and electric line operations, the Well Intervention 

Team has made a work plan that is incorporated in the RKAP which is also used as a benchmark for 

the success of the work implementation. This can be seen from the number of comparisons between 

planning and realization. Table 3 explains the comparison between the two things, namely planning and 

realization. This table data is taken from planning and realization data from 2015 to 2020, while 2021 



SPEKTRUM INDUSTRI Vol. 20. No 1, April 2022 pp. 49-66 

 Re-engineering the business process…(Putra et. al.)  57 

runs until 2023 is still calculated with the estimated workload based on the RKAP. 

 

Table 2.  Support barge (working barge) or wireline boat 

Slickline boat 
(SL) 

Wireline boat/ 
barge 

(SL + EL) 

Multi Purpose 
barge 

(SL + EL + CT) 

CT barge 
(SL + CT) 

SN barge 
(SN + SL) 

Well Test 
(Testing + SL) 

4 
(Nes 3, Nes 6, 
Nes 7 & ELSA-

01) 

3 
(Nes 4, Nes 5 & 

SH-7) 

2 
(SH-6 & Delta 

Biru) 

1 
(ELSA-07) 

1 
(ELSA-08) 

1 
(Adimas-02) 

 

Table 3.  Estimated workload 

Planning and Realization of Slickline & Electric Line Operation Refer to RKAP 2021 

Year 2015 2016 2017 2018 2019 2020 2021 2022 2023 

Plan 5449 4998 3958 3609 4284 4437 2908 2908 2908 

Realization 5651 4892 4964 4340 4585 3312 2908 2908 2908 

 

With the data above, it can be analysed that the workload carried out in a period of one year is very 

large which of course will consume a very large budget. The use of the budget will of course run out in 

less than 3 years as the budgeted period for each contract, both from the slickline contract and the 

electric line. 

In the current period, it can be seen that the planning and realization of the needs of this wireline 

operation (slickline + electricline) underwent several revisions along the way, so that the difference in 

the numbers in the next table can be seen. Furthermore, as in the period from 2015 to 2020, it can be 

seen that with a significant amount of work, this will certainly create very large costs or expenses. The 

number of comparisons between Planning and Realization costs of Slickline & Electric Line Operation 

can be seen in Table 4. 

Table 4.  Planning and Realization cost of Slickline & Electric Line Operation 

Year Plan Realization 

2015 $63,981,230 $66,353,080 

2016 $84,189,369 $82,403,840 

2017 $82,074,277 $102,934,995 

2018 $73,498,082 $88,385,059 

2019 $31,811,052 $34,046,142 

2020 $42,009,468 $31,357,980 

 

From the description of the cost table between the planning and realization cost of slickline & electric 

line operation above, it appears that the costs incurred for the two operations are very large. Therefore, 

the authors carried out several further analyzes in order to obtain accurate data so that they could carry 

out a comprehensive and targeted analysis in order to make efforts to reduce slickline & electric line 

operating costs at PT. XYZ in the future. From the picture below, you can see a comparison of these 

costs is shown in Figure 3. 

As previously explained, it can be seen directly that the amount of costs required for operations from 

year to year for both operating costs is very large. Based on the data obtained, based on significant 

planning and very expensive costs, the authors carried out analysis and steps to carry out business 

process re-engineering from Slickline and Electric Line operations as an effort to reduce costs at PT. 

XYZ. 

 



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 Re-engineering the business process…(Putra et. al.) 58 

 

Figure 3.  Chart of Planning and Realization cost from Slickline & Electric Line Operation 

The data above as explained earlier that the data was taken from 2015 to 2020, while for a 

comparison of why the operating costs of Slickline and Electric Line are very expensive, this is seen 

from the calculation of costs incurred for 3 years (1095 Days) of contracts in these two operations 

(Slickline and Electric Line) which can be seen in table 5 for Owner Estimate (OE) of slickline operation 

for 3 years. 

Table 5.  Owner Estimate (OE) slickline operation for 3 years. 

Description Days 
Unit Rate 
(USD/day) 

Subtotal (USD) 

A. Equipment 

Slickline equipment for jobs: Well monitoring, 
Support LWO, DHSV replacement, Plugging and 
un plugging, Fishing Tools, Logging and 
Mechanical WSO 

1095 $403.81 $442,171.95 

Sub total A $442,171.95 

B. Personnel 

Daylight personnel 1095 $855.86 $937,166.70 

Night personnel 1095 $855.86 $937,166.70 

Sub total B $1,874,333.40 

Daily rate $2,115.53   

Est TCV 1 S/L     $2,316,505.35 

Est TCV 5 S/L     $11,582,526.75 

 

From the table above, it can be seen that the normal slickline operating costs are $2,316,505.35 for 

one slickline unit, but based on the current contract, 5 units are needed, which is to fulfill the very 

massive operational needs as stated in the company's work plan and budget. . From the calculation of 

the normal costs, steps are taken to add up the needs in its operation so that it can fulfill the plans that 

have been made, thus it can be seen that the total needs are: 

  ..…………………………………………………………………………….... (1) 

Where:  

Csl   = Contract Slickline per 3 years 

Cusl   = Cost per Unit Slickline 

Σsl      = Total slickline as requiered  

Then:  

Csl = 2,316,505.00 x 5  

Csl = $11,582,526.75 per 3 years 

In the completion and maintenance steps of a well, another operating unit called Electric Line is 

needed, where the required cost can be seen in the Owner Estimate of the Electric Line operation for 3 

years as contained in table 6, where the table describes what types of work are required. carried out 



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 Re-engineering the business process…(Putra et. al.)  59 

when using the Electric Line operation, the description of the type of work can be seen.  

With the calculation of the cost requirements that must be incurred based on the Owner Estimate of 

both the Slickline and Electric Line operations, it can be seen how large the cost needs to be incurred. 

Where the cost as already stated that its use is for a period of 3 years, or the work contract will be re-

submitted if the contract value has expired even though the time has not reached 3 years. 

By looking at the cost per each operation, it can be calculated that the costs of the two operations 

based on the Owner Estimate (OE) of both Slickline and Electric Line operations are as follows: 

Wire Line operation costs (Slickline and Electric Line): 

  .......…………………………………………………………...………... (2) 

Where:  

TCwl = Total Cost Wire Line per 3 years 

TCsl = Total Cost Unit Slickline per 3 years 

TCel = Total Cost Unit Electric Line per 3 years  

Then:  

  
TCwl = $ 46,189,720.35 per 3 years 

Table 6.  Owner Estimate (OE) of Electric Line operation for 3 years. 

No  Type of service Quantity Unit 
Est. No. of job 

for TTH + 1 OFF 
Unit  
Price 

Sub Total 

1 Service charge 

 Service charge 1 ea 2763 0 - 

2 Depth charge 

 Depth charge 3500 m 2763 $0.90 $8,703,450.00 

3 Perforation 3-1/2" or 3-3/8" (6 spf) 

 Meterage charge 15 m 4 $380.00 $22,800.00 

4 Perforation 2 7/8", scalloped, 6 spf, 60 deg, Deep 

 Meterage charge 4 m 286 $380.00 $434,720.00 

5 Perforation 2-1/2", scalloped, 6 spf, 60 deg 

 Meterage charge 4 m 451 $380.00 $685,520.00 

6 Penetration 

 Meterage charge 4 m 151 $380.00 $229,520.00 

7 Perforation 2-1/8", exposed, 6 spf, 0 or 45 deg 

 Meterage charge 2 m 34 $380.00 $25,840.00 

8 
Perforation 2", scalloped, 6 spf, 60 
deg, deep penetration           

 Meterage charge 4 m 911 $380.00 $1,384,720.00 

9 Perforation 1-11/16", exposed, 4 spf or 6 spf, 0 deg 

 Meterage charge 2 m 126 $380.00 $95,760.00 

10 Orienting tool 

 Flat charge per succesfull run 1 run 28 $10,640.00 $297,920.00 

11 Real time P/T gauge while perforating 

 Flat charge per succesfull run 1 run 25 $380.00 $9,500.00 

12 Anchor tool 

 Flat charge per succesfull run 1 run 6 $228.00 $1,368.00 

13 Puncher 

 Shot charge 1 m 120 $228.00 $27,360.00 

14 Dynamic Underbalance System 

 Design charge per well 1 ea 26 $380.00 $9,880.00 

15 Cased hole neutron log 

 Survey charge (Sigma mode) 800 m 12 $3.80 $36,480.00 

 Survey charge (Corbon oxygen mode) 250 m 12 $7.60 $22,800.00 

16 RST WFL 

 Survey charge per station 5 ea 9 $760.00 $34,200.00 

17 PLT 

 Survey charge 3000 m 37 $0.38 $42,180.00 

18 Sand Detection Logging 

 Survey charge 2000 m 12 $0.91 $21,840.00 

19 GR-CCL logging 

 Flat charge per run 1 run 12 $380.00 $4,560.00 

20 Setting Service (Bridge Plug) 



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 Re-engineering the business process…(Putra et. al.) 60 

 Flat charge per setting 1 run 425 $11,400.00 $4,845,000.00 

21 Cassing Patch Setting 

 Flat charge per setting 1 run 308 $16,000.00 $4,928,000.00 

22 Thru Tubing + Setting tool 

 Flat charge per successful run 1 ea 12 $2,660.00 $31,920.00 

23 Dump Bailer 

 Meterage charge per run in hole 2 run 67 $7,220.00 $967,480.00 

24 Chemical cutter for all sizes tubing 

 Flat charge per succesful run 1 run 4 $11,400.00 $45,600.00 

25 Tubular jet cutter for all sizes tubing 

 Flat charge per succesful run 1 run 5 $798.00 $3,990.00 

26 Multi Arm Imaging Calliper Tool 

 Survey Charge 1200 m 8 $0.38 $3,648.00 

27 CBL/VDL 

 Meterage charge  2000 m 259 $0.38 $196,840.00 

28 Dowhole Tension 

 Flat charge per run 1 run 2 $76.00 $152.00 

29 Mono cunductor jar 

 Flat charge per run 1 run 2 $228.00 $456.00 

30 Stringshot 

 Detonation charge (per shot) 4 ea 3 $228.00 $2,736.00 

31 Electricline roller 

 Flat charge per run 1 run 3 $1,520.00 $4,560.00 

32 Depth Determination 

 Flat charge per run 1 ea 5 $380.00 $1,900.00 

33 Mast Utilization 

 Monthly rental 1 month 36 $10,500.00 $378,000.00 

34 Costumer Instrument Services (CIS) 

 Flat charge per run 1 run 28 $5,320.00 $148,960.00 

35 Incomplete Operation 

 Flat charge 1 ea 102 0 - 

36 Personnel 

 Daylight personnel 4 days 1095 $1,250.86 $5,478,766.80 

 Night personnel 4 days 1095 $1,250.86 $5,478,766.80 

Grand Total $34,607,193.60 

 

With the results of the Owner Estimate calculation for slickline and Electric Line operations for the 

above 3 years, the authors conclude to submit this Business Process Re-engineering (BPR) proposal 

as a step to reduce costs for Slickline and Electric Line operations and also as an optimization step at 

PT. XYZ. The next step is to collect data about business processes or work steps on Slickline and 

Electric Line jobs to make it easier to analyze the type of work or work steps that can be re-engineered 

according to current conditions. 

After collecting the data mentioned above, the next step is to perform data processing, where for 

this data processing the compiler performs the analysis using Value Stream Mapping (VSM) as a 

completion step after conducting a waste analysis and first and then doing lean management, namely 

by eliminating or eliminate all things that are analyzed as waste in the analyzed business processes. 

The following are the steps in the preparation of Value Stream Mapping (VSM) of Slickline and 

Electric Line jobs or operations: 

1. Product family or Slickline and Electric Line operation steps. 

2. Current state map of Slickline and Electric Line operations 

3. Design future state map of Wire Line operation. 

After the analysis is done and the data is collected, the next step is compiling a product family or 

working steps for slickline and electric line operations. 

A. Product family 

In the existing business process series, in table 7 the following is the process data from the product 

family from the slickline and electric line which are currently being carried out, in general the product 

family types from the two operations include integrated meetings for all crew, preparation, rig up PCE 

equipment's, running tools, rig down PCE equipment's. this can be seen through the table 7 for the 



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 Re-engineering the business process…(Putra et. al.)  61 

process. 

Table 7.  Product family slickline and electric line 

Product 

Process 

Integrated 
Meeting for 

all Crew 
Preparation 

Rig Up PCE 
Equipment's 

Running 
tools 

Rig Down PCE 
Equipment's 

Slickline √ √ √ √ √ 

Electric Line √ √ √ √ √ 

  

The preparation of the flow of steps from making a current state map of slickline and electric line 

operations, where this aims to see which parts or processes we can take for lean management steps. 

This lean approach generally aims to increase the value of a product or service to customers (customer 

value) by increasing the ratio of the value of useful activities or having added value (value added ratio) 

to the level of waste (waste) continuously (Gasperz, 2007). The steps in capturing the current state 

include; information flow, material flow, lead time and process time. The steps can be seen in Figure 4 

regarding the Current State Map - Value Stream Mapping Slickline and electric line. 

 

 

Figure 4.  Current State Map - Value Stream Mapping Slickline and Electric Line 

  

Analyzing the series or business process steps of the two work methods above, both slickline and 

electric line, the authors draw conclusions and take lean management steps in order to reduce costs 

from slickline and electric line operations as outlined in the Future State Map - Value Stream Mapping 

where for both work methods when analyzed in terms of Product family or Slickline and Electric Line 

operation steps and also viewed from the Current state map of both operations, it is very possible to do 

lean management steps in order to reduce costs at PT. XYZ. 

From several work steps or existing business processes, it was found that for work steps that could 

become waste or have the potential to be removed from the sequence of work steps, they are: 

1. Efficient work, by reducing the Rig up and Rig down PCE (Pressure Control Equipment) 

processes for both Slickline and Electric Line operations. 

2. Reducing the repetition of the work intervention process between Slickline and Electric Line 

operations. 



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 Re-engineering the business process…(Putra et. al.) 62 

After doing the two things above, both in terms of the Product family or the work steps of Slickline 

and Electric Line operations and also from the Current state map of both operations, the following is the 

Design of the future state map of Wire Line operations as a step to determine the waste disposal process 

from the operation so that the lean management step or the cost suppression step of both operations 

can be carried out properly so that a lot of profit can be achieved for the company. 

The following is the design of the future state map of the Wire Line operation as shown in Figure 5, 

where there is a workflow or business process that has been removed or the process re-engineered. 

Based on the results of the analysis of the Current State Map Value Stream Mapping above, it can 

be compared with the Future State Value Stream Mapping proposal on Wire Line operations (Slickline 

and Electric Line) where there are several changes both in terms of business processes and other 

elements to support the implementation of these operations, which aims to find out what parts are still 

waste so that lean management steps can be taken. 

The next step in order to reduce operating costs, the compiler conducted interviews with several 

related Engineers to obtain the costs incurred during the operation including the Owner Estimate for 

Wire Line operations (Slickline and Electric Line) which had been previously submitted. Changes in work 

steps as well as changes in the supporting elements of the operation can of course result in business 

processes and costs in them. 

 

 

Figure 5.  Future State Map - Value Stream Mapping Wire Line 

As the title and purpose of this thesis are to make efforts to suppress operational costs, it is 

necessary to compare the costs incurred, both current costs and with plans for submitting operational 

costs in the future, where this has been attempted through the initial step, namely by analyzing and then 

issuing proposal for Business Process Re-engineering (BPR) of the current business process. With the 

aim of efforts to reduce costs, as a comparison to these steps, look at the Owner Estimate for Wire Line 

operations (Slickline and Electric Line) where with this comparison of course a cost calculation step will 

be taken which will be used as a cost reduction proposal for the operation. 

After analyzing the business processes and costs incurred by Wire Line operations (Slickline and 

Electric Line) where these two operations can be taken, Business Process Re-engineering (BPR) steps 

can be taken, namely by taking lean management steps including cost efficiency through the Owner 

Estimate price proposal in the calculation in table 8. 

After recalculation from the Owner Estimate proposal above, it can be seen that the costs required 



SPEKTRUM INDUSTRI Vol. 20. No 1, April 2022 pp. 49-66 

 Re-engineering the business process…(Putra et. al.)  63 

for both operations in the next 3 (three) years are $35,986,893.60. From the data above, it appears that 

the Owner Estimate proposal is lower than before, so it can be calculated that the operating costs to be 

carried out later, both Slickline and Electric Line can be more efficient so as to reduce costs incurred by 

PT. XYZ to Slickline and Electric Line operations. The previous Owner Estimate was $46,189,720.35 

per 3 years minus the Owner Estimate proposal for both operations in the next 3 (three) years amounting 

to $35,986,893.60, then the efficiency or cost reduction that can be done if this Owner Estimate proposal 

is approved by the authorities is $10,202,826.75 or by 22% for 3 years. 

After the analysis is done and the data is collected, the arrangement is included in the analysis 

results to then take steps or strategies in implementing the lean management process, so that efforts to 

reduce costs for both operations, namely slickline and electric line operations at PT. XYZ can be done 

well. In the identification step of the various potentials or opportunities that exist through the business 

process, there are several work steps or business processes that repeat between the two types of work. 

Both slickline and electric line operations contain sequences or steps that are very similar even though 

they are not the same in execution, so this can be included in the type of work that will be used as 

material for improvement in optimization efforts at the company. 

Table 8.  Owner Estimate (OE) proposal for Slickline and Electric Line operations for 3 years 

No  Type of service Quantity Unit 
Est. No. of job 

for TTH + 1 OFF 
Unit  
Price 

Sub Total 

1 Service charge 

 Service charge 1 ea 2763 0 - 

2 Depth charge 

 Depth charge 3500 m 2763 $0.90 $8,703,450.00 

3 Perforation 3-1/2" or 3-3/8" (6 spf) 

 Meterage charge 15 m 4 $380.00 $22,800.00 

4 Perforation 2 7/8", scalloped, 6 spf, 60 deg, Deep 

 Meterage charge 4 m 286 $380.00 $434,720.00 

5 Perforation 2-1/2", scalloped, 6 spf, 60 deg 

 Meterage charge 4 m 451 $380.00 $685,520.00 

6 Penetration 

 Meterage charge 4 m 151 $380.00 $229,520.00 

7 Perforation 2-1/8", exposed, 6 spf, 0 or 45 deg 

 Meterage charge 2 m 34 $380.00 $25,840.00 

8 
Perforation 2", scalloped, 6 spf, 60 
deg, deep penetration           

 Meterage charge 4 m 911 $380.00 $1,384,720.00 

9 Perforation 1-11/16", exposed, 4 spf or 6 spf, 0 deg 

 Meterage charge 2 m 126 $380.00 $95,760.00 

10 Orienting tool 

 Flat charge per succesfull run 1 run 28 $10,640.00 $297,920.00 

11 Real time P/T gauge while perforating 

 Flat charge per succesfull run 1 run 25 $380.00 $9,500.00 

12 Anchor tool 

 Flat charge per succesfull run 1 run 6 $228.00 $1,368.00 

13 Puncher 

 Shot charge 1 m 120 $228.00 $27,360.00 

14 Dynamic Underbalance System 

 Design charge per well 1 ea 26 $380.00 $9,880.00 

15 Cased hole neutron log 

 Survey charge (Sigma mode) 800 m 12 $3.80 $36,480.00 

 Survey charge (Corbon oxygen mode) 250 m 12 $7.60 $22,800.00 

16 RST WFL 

 Survey charge per station 5 ea 9 $760.00 $34,200.00 

17 PLT 

 Survey charge 3000 m 37 $0.38 $42,180.00 

18 Sand Detection Logging 

 Survey charge 2000 m 12 $0.91 $21,840.00 

19 GR-CCL logging 

 Flat charge per run 1 run 12 $380.00 $4,560.00 

20 Setting Service (Bridge Plug) 

 Flat charge per setting 1 run 425 $11,400.00 $4,845,000.00 



 SPEKTRUM INDUSTRI Vol. 20 No. 1 April 2022 pp. 49-66       

 Re-engineering the business process…(Putra et. al.) 64 

21 Cassing Patch Setting 

 Flat charge per setting 1 run 308 $16,000.00 $4,928,000.00 

22 Thru Tubing + Setting tool 

 Flat charge per successful run 1 ea 12 $2,660.00 $31,920.00 

23 Dump Bailer 

 Meterage charge per run in hole 2 run 67 $7,220.00 $967,480.00 

24 Chemical cutter for all sizes tubing 

 Flat charge per succesful run 1 run 4 $11,400.00 $45,600.00 

25 Tubular jet cutter for all sizes tubing 

 Flat charge per succesful run 1 run 5 $798.00 $3,990.00 

26 Multi Arm Imaging Calliper Tool 

 Survey Charge 1200 m 8 $0.38 $3,648.00 

27 CBL/VDL 

 Meterage charge  2000 m 259 $0.38 $196,840.00 

28 Dowhole Tension 

 Flat charge per run 1 run 2 $76.00 $152.00 

29 Mono cunductor jar 

 Flat charge per run 1 run 2 $228.00 $456.00 

30 Stringshot 

 Detonation charge (per shot) 4 ea 3 $228.00 $2,736.00 

31 Electricline roller 

 Flat charge per run 1 run 3 $1,520.00 $4,560.00 

32 Depth Determination 

 Flat charge per run 1 ea 5 $380.00 $1,900.00 

33 Mast Utilization 

 Monthly rental 1 month 36 $10,500.00 $378,000.00 

34 Costumer Instrument Services (CIS) 

 Flat charge per run 1 run 28 $5,320.00 $148,960.00 

35 Incomplete Operation 

 Flat charge 1 ea 102 0 - 

36 Personnel 

 Daylight personnel 4 days 1095 $1,250.86 $5,478,766.80 

 Night personnel 4 days 1095 $1,250.86 $5,478,766.80 

Grand Total $34,607,193.60 

 

In the business process of the two operations, there are several steps that are indicated to be similar 

in completion, therefore as an optimization effort, it will be used as a decision-making step in the 

discussion step. Here are some steps that we can analyze the business processes in both operations, 

both slickline and electric line operations, including the following: 

1. Slickline operation;  

a. Integrated Meeting for Crew 

b. Preparation 

c. Rig Up PCE Equipment's 

d. Running tools 

e. Rig Down PCE Equipment's  

2. Electric line operation;  

a. Integrated Meeting for Crew 

b. Preparation 

c. Rig Up PCE Equipment's 

d. Running tools 

e. Rig Down PCE Equipment's  

The research on business processes or sequences above, there are some of them that fall into the 

category of repetition in the steps or business processes, so that they can be used as findings that 

become waste that can be optimized. From all the results of this study, the researcher included it in the 

chapter of data collection and processing which in the separation of the data was included in the 

preparation of Value Stream Mapping (VSM) of the work or operation of Slickline and Electric Line 

including: 

1. Product family or Slickline and Electric Line operation steps. 

2. Current state map of Slickline and Electric Line operations 



SPEKTRUM INDUSTRI Vol. 20. No 1, April 2022 pp. 49-66 

 Re-engineering the business process…(Putra et. al.)  65 

3. Design future state map of Wire Line operation. 

From the three steps mentioned above, the researcher found things, including being able to make 

any steps that can be taken in an effort to reduce Slickline and Electric Line operating costs as an effort 

to reduce costs at PT. XYZ as further deepened in the discussion as the next step. 

In this discussion step, which is a step in determining what steps will be taken as a decision to make the 

company able to reduce the costs of the two operations which, if seen, consume a significant amount 

of the company's budget. From the entire series of analyzes, some of which include waste, including: 

1. Step Rig up PCE (Pressure Control Equipment) for both Slickline and Electric Line operations. 

2. Step Rig down PCE (Pressure Control Equipment) for both Slickline and Electric Line operations 

3. Number of workers involved from both Slickline and Electric Line operations. 

4. Slickline and Electric Line operation process. 

From the four major steps above, the researcher took lean management steps as an effort to reduce 

operating costs, where in the steps it can be seen that in the separation of the data it is included in the 

preparation of Value Stream Mapping (VSM) from work or Slickline and Electric Line operations, which 

is as determined by each business. the process in the Product family or Slickline and Electric Line 

operation steps first, then a framework or chart is made in the form of a Current state map of the Slickline 

and Electric Line operations so that it can be seen how much potential optimization is in eliminating 

existing waste, then finally create a framework or chart in the form of Design future state map of Wire 

Line operation so that it can produce maximum optimization in research 

CONCLUSION 

After analyzing the flow of steps from the Well Intervention work, especially the work or operation of 

Slickline and Electric Line, the researcher concludes in the step of cost suppression at PT. XYZ, among 

others, is doing the preparation of Value Stream Mapping (VSM) of the Slickline and Electric Line work 

or operations with the first step, namely grouping the Product family or Slickline and Electric Line 

operation work steps, then secondly grouping the Current state map from Slickline and Electric 

operations. Line and thirdly design the future state map of Wire Line operations. After doing the three 

things mentioned above, it can be concluded that there are some potential wastes to be taken for lean 

management so that the cost suppression on Slickline and Electric Line operations can be carried out. 

This step is based on an analysis where the Rig up and Rig down PCE (Pressure Control Equipment) 

steps for both Slickline and Electric Line operations have the potential to be reduced, then reduce the 

number of workers involved and several repetitions of the Slickline and Electric Line operation processes 

also have the potential to reduce flow. steps of work at the time the work intervention is carried out. By 

analyzing several activities in the Well Intervention work process, especially the Slickline and Electric 

Line work or operations, the researcher took several steps in an effort to reduce operational costs 

through the business process re-engineering of the slickline and electric line operations combining 

slickline and electricline in 1 (one) unit or 1 (one) company service, reduce the number of workers 

involved, and efficient work, by reducing the Rig up and Rig down PCE (Pressure Control Equipment) 

processes, reducing the repetition of the work intervention process. 

ACKNOWLEDGEMENT 

This article is partially funded and supported by Department of Industrial Engineering, Universitas 

Islam Indonesia, PT. Pertamina Hulu Mahakam and University of Wollongong Australia. 

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