microsoft word apostoaie constantin marius_eng.doc reality and contemporary economic classification of expenditures of public institutions in romania carolina daniela soroceanu, “alexandru ioan cuza” university , romania abstract in our daily existence, troubled and changing, economy occupies a large space. increasingly, more economic concepts such as public budget and public expenditures enter within our daily language. increasingly, we are assailed with data information about the sustainability of expenditure, about how and when budget allows us to make certain expenditures. thus, an insight into the functional mechanism and a public institutional budget is always a topical issue. about the budget, as a financial and management tool of a public, we can not discuss without reference to economic classifiers public spending. budget public institution acquires through economic classification of expenditure substance and reality. keywords budget, public institutions, economic classification,public expenditures jel code: h60, h61, h83 extending the scope of economic phenomena, the complexity and diversity of the expenditure requires rendering financial data tools, in order to facilitate access and processing information. from this perspective, statistics, and especially the financial one, there can be limited to a quantitative description of phenomena but had to provide tools for analysis and interpretation. among them, economic classifiers public spending has grown with the company whose financial information has played. classifieds economic costs presented over time, or physical terms or in combination with the real monetary terms, reaching far, the form we know, monetary. one can say that each period of development have complied with certain classification criteria that reflected what was important and of interest to the community. for this reason the classification criteria experienced different forms, from natural classification, where the clustering criterion is chosen objectively as intrinsic features of the units surveyed, to artificial classification, which is specific the choice of conventional or subjective criteria starting from several distinctive features of the entities studied. the two classification methods are not excluded, at present economic classifieds and public expenditure are in connection. subjectivity and conventionalism are particularly deep as the default budget and economic classifieds is a working tool for the ”laity and experts” after the words of friedman. whatever the period we refer to, economic classifieds of public spending follow-up to meet economic realities. classifications grouped a significant number of information in a systematic and standardized way. preparation of a classification means creating a comprehensive and structured set of categories well described and mutually exclusive, most often through a hierarchical structure which is reflected by alphabetical or numerical codes assigned to them. the current economic classifiers have a horizontal structure in parts that are then developed analytical vertical in titles, articles and paragraphs. parties are sub-grouping for general studies and scientific researches economic edition, no. 15, 2010 161 purpose expenditure policy, like current expenditure, capital expenditure and financial operations. titles group expenditures which show common purposes in the party for the staff, supplies and services, interest, grants, reserve funds, transfers between units of government, other transfers, social assistance, other expenses, non-financial assets, financial assets, loans, repayments of loans and finally reserves, surplus / deficit. titles are detailed in articles and these turned into paragraphs. all these subdivisions individualize real destinations of public spending. when we refer to the completeness, uniqueness and homogeneity of the economic classification of expenditure, things are more complex. there are articles and redundant lines that confuse and are subjected to a large extent to arbitrary and interpretation of the employing expenses. the problem is not only invalidity of statistical principles but also to the extent that statistical statements are based on data collected in these articles reflect or not the true economic process. for example we will treat a few articles and paragraphs of economic classification of public institutions expenditures. budget item 20.01.06 ”spare parts” is the new introduced in economic classification in 2005, because there already existed and exists the budget item 20. 02 ”current repair”. we make this observation in the context in which it is known that all the spare parts are acquired to carry out repairs to fixed assets and inventory objects. on the other hand, keeping the current classification of budget item that refers to capital repairs finds no justification. this, especially in conditions of market economy where prices are variable and the appreciation of the value that encircle a repair to the inventory objects or fixed assets in the category of capital is difficult to realize. if before 1989 there was a classification which established thresholds at which discusses capital repairs, then at public institutions has not been developed such an overarching normative setting of this value. this approach can be made for several items of the budget in condicions which both range of products and services that are necessary for carrying out public institutions and their benefits to beneficiaries people diversified. what is meant to be stressed is that, because of inertia of the past and the enthusiasm of the presnt some budget items were retained from the existing economic classifiers before the year 1989 in romania and others were introduced by classification translating used in practice of other states. putting the principles and mechanisms, ideas and facts, ignoring romanian institutional molds, taking applicable concepts with ten or even five years ago in practice and economic theory to say the burden of the past and desire accelerated progress can degenerate into mistakes. standard statistical classifications is a subset used to organize and present financial and economic statistics. when adopting or adapting a classification, norms are necessary for consistency procedures. if economic classification applicable to the year 2006 methodological norms are still awaiting methodological clarification. for existent items was used the tutorial from 1995. moreover, at the introduction of the current classification the legislative act contains a table of transposing the old positions in the new articles and budgetary paragraphs.but, even so, employment difficulties and mismatches of spending can be encountered in practice. from another perspective, from the role fulfilled by the statistics in the economic life, classification can be built to support the implementation of regulatory policies of the state. these are also used to standardize the concepts of public services and to describe social and economic phenomena or social nature. we refer here to recent legislation to reduce public spending. it was specified in regulations in place that the reduction of twenty percent to apply the title ii, that goods and services. studies and scientific researches economic edition, no. 15, 2010 162 beyond fiscal theories on the role of state in conditions of crisis, we want to dwell on the following considerations. as long as that legislation focused only on certain categories of expenditure there is a risk that, in the absence of clear financial rules to witness the growth of expenditure. it is the situation of inventory objects. it is known that a good falls in the category of inventory items if that has a value below the limit set by law for fixed assets, regardless of duration of use or duration of use less than one year. to meet the reduction of costs may exist, in practice the situation where there will no longer be purchased goods that make the subject to the budget item of inventory items but will be classified under fixed assets. of course, we discuss in this situation either about the purchase of a landmark with superior technical features or of a undesirable situation, located at the limit of legality of artificial increase of the purchase price. both versions are presented hypothetical, but still may appear more serious, can generalize the practice of public financial institutions. to remember that the investments article does not subject to reduction of expenses. the same approach can be extended to the budgetary position of the current repairs. in this case, we could witness the fit of current repairs, under the category of those that are capital or even of investment category by increasing acquisition values. we do not want the presentation of these considerations to speculate that it may reflect a negative image of the financial management of public institutions but only to emphasize the importance of quality work tools. we refer here to economic classifieds expenditure of public institutions and mechanisms that fulfills a primary or secondary role. therefore, a reconsideration of budgetary articles and positions that make up is a laborious but necessary step. these are just some of the considerations on the impact of economic classification of budget romanian public institutions. always in the beating of subjective and objective waves of the researchers and practitioners, of specialists and ”neophyte”, economic classification of public institutions costs will be regularly reviewed, subject to approval and denial, also, to get the right balance between continuity and response to new challenges and the opportunity for public expenditure budget to be managed efficiently and effectively. references 5. constantin jitaru accounts of government institutions, didactic and pedagogic publishing house, bucharest, 1996 6. constantin topciu budget accounting, didactic and pedagogic publishing house, bucharest, 1970 7. constantin topciu evidence budget, romanian writing publishing, craiova, 1977. 8. constantine topciu budget and budgetary records, didactic and pedagogic publishing house, 1981 legal documents 44. ministry of finance plan accounts for state institutions and its implementing instructions, second edition of the revised and updated, approved by the order number 324 of december 21, 1984. 45. mef instructions on the organization and functioning of the treasuries of public finance, 1992 ministry of finance mof order 1394/1995 budget classification of income and expenditure of state and public institutions. ministry of public finance omfp 1954 / 2005 46. www.biblioteca-digitala.ase.ro 47. www.unibuc.ro/classica 48. studies and scientific researches economic edition, no. 15, 2010 163 studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro about possibility of usage methodological approaches to bankruptcy prediction ruslan druzin taurida national v. i. vernadsky university druzinrv@gmail.com abstract analysis of the most common foreign methods showed that they were designed to analyze enterprises in the sustainable economic development with low-shadowing of the economy. the most appropriate retrospective analysis results were obtained using springate model, lis ratio and beaver ratio. domestic methods analysis allows us to conclude that they make it difficult to account criterion of insolvency using a number of factors. ukrainian researchers, as well as foreigners, use indexes for bankruptcy prediction that are based on convolution values of different insolvency signs. however, we believe that usage of a single indicator as a result doesn’t allow us to make an insolvency diagnosis. the reason is high probability of an erroneous calculation because of the unreliability of the data used. also, one of domestic methods problems is their orientation to the official statistics that increases the error due to significant domestic shadowing economy. keywords bankruptcy; crisis; enterprises; creditor; ukraine jel classification c53 1. introduction insolvency prediction on early stages is one of the main goals of financial studies of bankruptcy. this problem has principal place in the economic studies of bankruptcy. international and domestic scientists, such as altman (1968), beaver (1966), andrushchak (2004), tereshchenko (2006), chepurko (2000) and others worked with this problem. the aim of this work is to determine the methodological approaches of bankruptcy prediction in ukraine. the object of research is bankruptcy prediction of enterprises in ukraine. the subject of the study is methodological approaches for bankruptcy prediction in ukraine. 2. main task in this work were used such research methods as analysis and synthesis, system analysis, graphical method, the method of modeling cause-and-effect relationship, the method of approximation. results of the study company’s incapability to ensure compliance with the requirements of creditors for 3 months from the due date of payment is the main feature of bankruptcy. when this period is ended, creditors have the right to sue the debtor for bankruptcy. in the international and domestic practice, the most common models for assessing the financial condition of the company and its propensity to bankruptcy is following economic models that are built on the basis of financial ratios (altman, 1968; 177 druzin andrushchak, 2004; beaver, 1966; bernstein, 1996; chepurko, 2000; druzin, 2009; harutyunyan, 2002; kizim, 2004; tereshchenko, 2006): determination of bankruptcy probability based on altman z-score; conan and m. j. holder model; lis’ model; taffler’s z-score; r. saiffulin and g. kadykov discriminantfive-factor model; universal (general-purpose) model based on the discriminant function; chepurko’s v.v. measure for the degree of financial stability; beaver’s ratio; the bankruptcy prediction based on the springate score; model for bankruptcy diagnostic of agricultural enterprises (sumy, ukraine). let’s calculate these models for bankrupt firms in ukraine (sample 15 companies from different regions with different organizational-legal forms). to calculate bankruptcy probability of enterprises in ukraine that were selected as the base of this study, we chose ten models. it was made to level subjectivity factor, because different models are adapted to the specific conditions, branches, periods etc. it is possible to provide an objective assessment of businesses bankruptcy probability only in the case when we would base our researches on number of models and synthesize these results to present an overall assessment of bankruptcy possibility. direct bankruptcy risk determination of analyzed enterprise on these models is carried out with marginal aggregate ratios. each model has its advantages and limitations. let’s analyze it with table 1 which contains synthesize basic parameters of different models of bankruptcy probability determination. we are going to calculate basic indicators for the three years before the crisis for enterprises that were chosen as a base of research to determine the selected methods degree of applicability (validity). to interpret the obtained results in terms of bankruptcy risk we’ll assign the corresponding index value of 1 if the method predicts bankruptcy, in other case assign 0. for a number of techniques intermediate values are possible (0.25, 0.5). based on the table, we can make the following conclusions. enterprises, which showed extreme values on set parameters (maximum reliability of bankruptcy prediction jsc «predgor’e», minimum reliability jsc «primor’e», jsc «named chkalova»), that predict bankruptcy, do not show reality of prediction and illustrate some facts. for the maximum values it confirms protracted crisis in a company, whichbegan more than three years before bankruptcy initiation, for the minimum value confirms coming to bankruptcy. table 1 bankruptcy prediction model type resume altman z-score as ukrainian enterprises operating in different circumstances, we cannot mechanically use this data model. conan and m. j. holder model all considered foreign models have several drawbacks when used in ukraine: on the performance of ukrainian enterprises strongly affected by non-economic factors, many indicators do not have the same influence on the financial stability of enterprises in ukraine, as they have in the developed world, and vice versa, the proposed boundaries of stability often unattainable for domestic enterprises. lis’ model taffler’s z-score springate’ score r. saiffulin and g. kadykov discriminant five-factor mode the model is applicable to national enterprises. 178 about possibility of usage methodological approaches to bankruptcy prediction universal (general-purpose) model based on the discriminant function chepurko’s v.v. measure for the degree of financial stability the model developed by ukrainian economist. therefore, it is fully adapted for ukrainian companies. beaver’ model analysis of ukrainian enterprises showed that the assessment of risk of bankruptcy may not coincide with the actual financial condition of the company. model for bankruptcy diagnostic of agricultural enterprises (sumy, ukraine) reflect the actual probability of bankruptcy of agricultural enterprises. source: druzin, r. v. (2009), methodological approaches to the prediction of insolvency in developed countries, problems of economics and management: international research and production magazine, 4955. we have to exclude enterprises with extreme values on the set of indicators to select the prediction techniques (jsc «predgor’e», jsc «primor’e», jsc «named chkalova»). next step is to sum up the degree of forecast verification with shared coefficients for the first year 0.25, for the second year 0.5, for the third year 1.00.also we have to bring the calculated indexes to the total denominator (the maximum value of the index – 21) to analyze the degree of bankruptcy prediction indicators reliability. results are represented on figure 1-2. figure 1 sum score of verification bankruptcy prediction methodological approaches of the ukrainian enterprises source: by author for the analyzed methods the minimum value (agricultural enterprises bankruptcy diagnostic model-the cumulative value 0) indicates inability of usage this technique for the crimean agricultural enterprises. also, low values were obtained using altman-score (9.0625), tafler’s model (8.25) and the universal discriminant function (6.0), which was built on statistics american and european companies. this is due to their focus on capitalization rates businesses and official data reporting. the maximum value of bankruptcy procedures verification indicators (springate model, the second-highest rank beaver ratio, the third lis ratio) allows us to select methods for bankruptcy prediction of agricultural enterprises in ukraine. 179 druzin figure 2 degree of verification bankruptcy prediction methodological approaches of the ukrainian enterprises source: by author on the basis of this analysis jsc “plodovid” (negative values for three years 20082010) was justified by the need to improve the company to sanitation. 3. conclusions analysis of the most common foreign methods showed that they are intended for use by businesses in the sustainable economic development of low-shadowing of the economy. the most appropriate based on the results of the retrospective analysis were obtained using springate’ model, lis’ factor, factor beaver. analysis of the domestic procedures suggests that they use a large number of factors make it difficult calculation criteria of insolvency. ukrainian researchers, as well as foreign ones, are used to predict performance, formed on the basis of the convolution values of different signs of insolvency. however, we believe that the use of a single indicator as a result cannot make a diagnosis of insolvency, as it is likely due to an incorrect calculation of the unreliability of the data used. also, one of the problems of domestic procedures is their orientation to official statistics, which increases the error due to significant shadowing of the domestic economy. references altman, e. i. (1968), financial ratios, discriminate analysis and the prediction of corporate bankruptcy, journal of finance, 589-609. andrushchak, e. m. (2004), diagnostic of bankruptcy of ukrainian enterprises, finance of ukraine, 118-124. beaver, w. (1966), financial ratios as predictors of failure, empirical research in accounting, selected studies, 71-111. bernstein, l. a. (1996), financial statement analysis: theory, practice and interpretation, finance and statistics. chepurko, v. v. (2000), economic risk of agricultural production: theory, methodic management, simferopol, tavriia. 0 0.2 0.4 0.6 0.8 1 altman z-score conan and m. j. holder model lis' model taffler’s z-score r. saiffulin and g. kadykov discriminantfive-factor mode universal model based on the discriminant function chepurko’s v.v. measure for the degree of financial stability beaver' model springate' score 180 about possibility of usage methodological approaches to bankruptcy prediction druzin, r. v. (2009), methodological approaches to the prediction of insolvency in developed countries, problems of economics and management: international research and production magazine, 49-55. harutyunyan, a. b. (2002) experience with models and fulmer springeyta in assessing hungarian agricultural enterprises, audit and financial analysis, 200-204. kizim, n. a. (2004), assessing and predicting insolvency of enterprises, publishing house inzhek, kharkiv. tereshchenko, o. o. (2006), financial crisis management in the enterprise, kneu, kiyv. 181 taffler’s z-score; microsoft word apostoaie constantin marius_eng.doc the role of the service profit chain inside the interaction between the service supplying company and the client florin lucian isac, ,,aurel vlaicu” university of arad, romania radu cureteanu, ,,aurel vlaicu” university of arad, romania sergiu rusu, ,,aurel vlaicu” university of arad, romania abstract the paper analyses the role of the service-profit chain inside the interaction between the service supplying company and the client. the service – profit chain proposes a relation connecting the profitability and the client’s loyalty and satisfaction to the employees’ satisfaction, capability and productivity keywords service, profit, chain, satisfaction, customer jel codes: m 31 one of the features which make services to be unique is the client’s active participation to the services production process. each and every “moment of truth” involves interaction between the client and the supplier of services, each of them playing a distinct role in a “play” directed by the services organisation1. bateson2 considers that the meeting for the services supplying appears under the form of a triad containing the relationship among the service supplying organization, the contact staff and the client. the managers of a profit-oriented service supplying organization are interested in supplying the respective service, as efficiently as possible, having in mind to protect the profit margin and to remain at a competitive level. the non-profit service supplying organizations should choose for effectiveness instead of efficiency, being obliged, in their turn, to operate within the limits established by the budget. in order to be able to control the service delivery, the managers tend to impose, to the contact staff, rules and procedures meant to limit their autonomy, in the moment they serve the client. the same rules and procedures try to limit the consumer’s degree of non-satisfaction. the interaction between the contact staff and the client owns the element of control perceived by both parts implied. in order to make their own job easier and less stressing, the contact staff wants to control the client’s behavior; at the same time, wishing to get a maximum of benefit, the client seeks to obtain the control of the meeting. the service – profit chain proposes a relation connecting the profitability and the client’s loyalty and satisfaction to the employees’ satisfaction, capability and productivity. profitability, as well as, the growth of income originates in the clients’ loyalty. the clients become loyal as a result of their satisfaction, which, in its turn, is influenced by perceived value of the service. the satisfied, efficient, capable and attached employees will create the 1j.fitzsimmons, m.fitzsimmons(2005), service management, tata mcgraw-hill, p.198. 2j.e.bateson, perceived control and the service encounter, în j.a.czepiel., m.r.solomon şi c.f.surprenant(eds.)the service encounter, lexington books, lexington, mass.,1985,p.76. studies and scientific researches economic edition, no. 15, 2010 380 value of the service. the employees’ satisfaction and loyalty begin with their selection and training, but they need an investment in information technology and a support from the organization, which will aloe them the decision to serve the consumers. if we look attentively upon every link between the previously mentioned matters, we will be able to understand how the service-profit chain operates in its wholesness3. the client’s loyalty determines profitability and growth in order to maximize the profit, the managers aimed at being the first, or, at least, being put on the first places, from the domain or from the industry they activate in. recently, it has been discovered that the consumer’s loyalty is the most important determinant of the profit. reicheld and sasser4 estimate that a 5% improvement of the client’s loyalty can determine growths of the profit of 25% up to 85%. the two authors believe that the qualitative market share (measured function of the clients’ loyalty) is as important as the quantitative one. the consumer’s satisfaction determines his loyalty the leading services supplying companies have constantly tried to quantify the consumer’s satisfaction. for example, xerox corporation, using a five-point scale, has researched 480.000 consumers per year, measuring their satisfaction regarding the product or the services. the corporation has come to the conclusion that the relation between the scores and the loyalty differ a lot, function of the situation in which the consumer acknowledges himself as being very satisfied (number 5) or only satisfied (number 4). the consumers which have marked the number 5 had a six times greater probability to buy again, that those who have marked 4.5 the value determines the consumer’s satisfaction nowadays consumers are strongly oriented towards value. the consumer’s value is measured by means of comparing the results obtained with all the costs used to obtain the service. the employees’ productivity determines the value for example, the clients of southwest airlines company have a very high perception of value. the clients value the frequent flights, the services supplied in time and the friendly employees. the employees’ capacity of obtaining a superior productivity involves a growth of the value delivered to the consumer. the employees’ loyalty determines the productivity the traditional measures, regarding the losses due to the employees’ fluctuation, focus only upon the costs of recruitment, employment and training of those who will replace the leaving employees. in many of the services sectors, the real cost of fluctuation is a slow down of productivity, as well as, a low satisfaction of the consumer. the employees’ satisfaction determines loyalty a study performed in 1991, in usa, has revealed that 30% of the non-satisfied employees intended to leave the company. this percentage regarding the potential ratio of fluctuation is three-times greater than in case of the satisfied employees. the inside quality determines the employees’ satisfaction the inside quality of the working environment and condition has the greatest contribution to the employees’ satisfaction. this inside quality is measured by the employees’ feelings regarding their work, their colleagues and company. at the same time, the inside quality is characterized by the employees’ attitudes one towards another, as well as, by the manner they serve one another in the organization. 3 isac,f.l.(2009), management în servicii, ed.mirton, timişoara,p.204-206. 4 f.reicheld, w.e.sasser jr., zero defections: quality comes to services, harvard business review, octombrie 1990. 5 james heskett, t.o. jones, g.loveman, w.e.sasser şi l.a. schlesinger, putting the service-profit chain to work, harvard business review, martie-aprilie 1994. studies and scientific researches economic edition, no. 15, 2010 381 an audit of the service – profit chain helps the company to establish what determines their profit and to suggest actions which might lead to a long-term profitability. with this view, the managers of the service supplying companies should have responses for the following questions: 1. how shall we define the loyal clients? 2. which is the ratio of expenses and incentives directed towards the preservation of the existent clients? 3. why are our clients giving up the services of the company? 4. are the information about the clients’ satisfaction collected in an objective, consistent and periodic manner? 5. which are the instruments used for obtaining the feedback from the organisation consumers? 6. how is the information about the consumers’ satisfaction used with the view of solving the clients’ problems? 7. how is the external value of the services measured? 8. how is the information about the clients’ perception of value disseminated towards those who are responsible for the projection and design of the products or of the services? 9. do the organization efforts for improving the external quality of the services reinforce the recovery of the previous errors? 10. how is the employees’ productivity measured? 11. in what degree the measures for productivity identify changings regarding the quality and quantity of the service obtained per entry unit? 12. how is the employees’ loyalty obtained? 13. did we make enough efforts in order to determine the level of preserving our employees? 14. is the employees’ satisfaction such a way measured as to allow a connection with similar measures regarding the consumer’s satisfaction? 15. are the employees’ selection criteria adjusted function of the clients’ perception about what is important? 16. in what degree are the measures for consumer’s satisfaction and loyalty used in order to recognize the employees’ merits and to reward them? 17. do the employees know who are their clients? 18. are the employees content with the technological and personal support they receive at their working place? finally, we present, here, a synthesis of some empirical records regarding the service – profit chain. table 1. empirical records regarding the service-profit chain year study description source of sample size of sample the main findings 1994 heskett et al relationship between the employees; satisfaction and loyalty, the value of the service and the consumer’ satisfaction and loyalty organizatio ns and services 20 a model of service – profit chain is proposed 1995 jones & sasser a study upon the relation between companies 30 satisfaction is positively correlated studies and scientific researches economic edition, no. 15, 2010 382 consumer’s satisfaction and loyalty, in five domains of services with loyalty 1996 hallowell empirical study regarding the relation among the satisfaction, loyalty and performance, in a commercial bank divisions of commercial banks 59 there is a relation between the consumer’s satisfaction and loyalty and the profitability 1998 loveman empirical study testing the service – profit chain, in retail branches of a regional bank branches of a regional bank in usa 450 positive relation between the consumer’s satisfaction and loyalty 1998 rucci et. al empirical study regarding the relationship between the employees’ attitudes and satisfaction and the financial performance, at sears sears shops 800 a model of the relation employee – client – profit is proposed 2000 spinelli & canavos empirical study regarding the relationship between the employee’s and the client’s satisfaction, in hotel industry hotels in usa 6 the employee’s satisfaction is positively correlated with the client’s one 2002 silvestro study of the relation between the employee’s satisfaction, loyalty and productivity and the profit, in supermarket with several locations locations of a supermarket in great britain 15 the employee’s satisfaction and loyalty are negatively correlated with the profit (source: processed after yee, r.w.y., yeung, a.c.l., cheng, t.c.e., lai, k.h. – the service – profit chain: a review and extension, total quality management, vol. 20, no. 6, june 2009, pages 621 – 623) bibliography 1. fitzsimmons, j., fitzsimmons,m. ( 2005), service management, tata mcgraw-hill. 2. heskett,j., jones,t.o.,loveman, g., sasser, w.e.,schlesinger,l.a., putting the service-profit chain to work , harvard business review, martie-aprilie 1994 3. isac,f.l.(2009), management în servicii, ed.mirton, timişoara, 4. reicheld,f.,.sasser jr ,w.e., zero defections: quality comes to services, harvard business review, octombrie 1990. 5. yee,r.w.y.,yeung, a.c.l., cheng,t.c.e., lai, k.h., the service-profit chain: a review and extension, total quality management, vol.20, nr.6., iunie 2009 studies and scientific researches economic edition, no. 15, 2010 383 the company accounting evaluation – preliminary phase of the proper analysis of financial statements 70 the company accounting evaluation – preliminary phase of the proper analysis of financial statements păcurari doina, assistant university of bacau muntean mircea, associate professor, phd university of bacau abstract: the problem that the accounting information do not always reflect the economic reality may affect the analysis and forecast based on financial statements. this is due both to the accrual accounting limitations and to the fact that this type of accounting allows the result management. in spite of some disadvantages, the accrual accounting is considered superior to cash accounting in measuring the performances and determining financial position as well as in the predicting of future cash flow. in order to limit the negative effects on the results of analysis and forecast based on financial statements, the analists should evaluate the enterprise accounting and if necessary adjust the financial statements so they reflect the economic reality. the enterprise’s accounting evaluation represents an important pre-condition in effective financial analysis. this aspect is due to the fact that the quality of the results of financial analysis and of the influences established through it depends on the quality of the accounting correspondent information, row material of analysis. it actually deals with a process of evaluation of the measure in which the reported accounting data reflects the economic reality. this analysis supposes a number of different tasks, such as: the risks evaluation in the accounting of enterprise and the quality of the accounting results, the estimation of the result’s information power, as well the realization of the necessary adjustments on the financial situations both for a better reflection on the economic reality and in order to serve better the financial analysis. the accrual accounting offers important clues regarding the enterprise’s performance and financial situation, but its imperfections may distortion the economic contents of the financial reports. these deviations of accounting information from the correspondent economic reality, named accounting distortions have on their basis factors such as: the accrual accounting standards, estimation errors, the balance between the relevance and the credibility of information and attitude in accrual accounting application.  the accounting standards may represent the cause of some accounting distortions from two main reasons: the former refers to the fact that the accounting standards are the reflections of a political process, where different groups of users make lobby in order to protect their own interests, and in this process the standards flow sometimes in demanding the most relevant information; the latter is pointing some accounting methods and principles that standards base upon and that may affect the quality of the reported information. one example for this case is represented by the historical cost principle that may reduce the relevance of the balance sheet by the fact that does not reflect the assets and the liabilities at the current market values. another principle, the one of conservatism, leads to a pessimist side in preparing the financial statements, the accountants registering in most cases the depreciations afferent to assets but unregistering the extra-value concerning the controlled assets. this prudence, even though is benefic in analysis for crediting, may constitute a problem in analyzing the equity. another example refers to the stocks evaluation methods. this methods influence both the balance-sheet’s and the profit and loss account “reality”, but on a different studies and scientific researches edition: economics, no. 13 (2008) the company accounting evaluation – preliminary phase of the proper analysis of financial statements 71 manner. the fifo method, for instance, ensures the presentation in the balance-sheet of the unsold stocks to a cost more close to the current cost, but it does not allow a good reflection of sales and of commercial margin in the profit and loss account, such the lifo method does.  estimations errors. in accrual accounting certain predictions and estimations concerning the future cash flows are imposed. these predictions and estimations realized by the accounting information producers, that know better the enterprise’s situation, may increase the utility of the reported data. in the same time, the estimations may cause errors that will influence negatively the relevance in the accounting information. it is the case of both provisions and adjustments for assets’ depreciation.  the balance between the information’s relevance and credibility. a bigger stress put upon the information credibility prevents many times the recognition in financial statements of some sure events and transactions before the corresponding cash to be estimated reasonably. an example for this issue is constituted by contingent expenses. another example of deformation is represented by the credibility stressing is the accounting of the research and development expenses. even though it represents an investment, the present accounting standards demand their registering as an expense because the payment made for this are less “secure” than those for known investments expenses, such as plants and equipments.  attitude in applying the accrual accounting. it is probably, the most problematic among the consequences of the accounting appliance. the use of policies and specific methods of this type of accounting may allow managers to manipulate the accounting data and to use their own experience in order to obtain accounting information as much useful for them as possible. the indicators most appointed by managers with the purpose of manipulation are those of profitability, especially the accounting result. the result management may appear form reasons such as: the increase of managers’ income in the case of obtaining superior performances, the avoidance of obligation contracts, the reduction of profit taxes, the favoring of analysts’ forecasts and the influencing of shares’ prices etc. it may be realized either through the change of accounting methods, or by means of the changing of estimations and accounting policies. the accounting politics application must be relied on the professional judgement. however, sometimes the professional judgement leads to the discloused result and financial position deformation and we can talk in this situation about an aggressive application of the accounting politics not about a result management. unfortunately, if the information producer still pick out certain politics for reflect a specious image of the enterprise’s financial performances instead of using the flexibility in accounting options choosing for reflect a faithful image, we can talk about a creative accounting. no matter the reason for which it is used, the result management affects the financial information credibility. in spite of all this mentioned disadvantages, the accrual accounting is considered superior to cash accounting under the measure of performances and financial position as well as in the predicting of future cash flows. in order to limit the effects of such disadvantages upon the financial statements it is recommended the following of the next two phases: 1) the result’s quality evaluation taking into consideration the result management’s implication upon the analysis, the following aspects are checked in order to establish whether the enterprise’s result was affected or not by certain manipulation techniques: the existence of reasons for result’s manipulation; the managers’ reputation (the last financial statements, the audit reports, auditor’s change during time are taken under consideration etc.); consistency in applying the accounting policies and methods; the opportunities for application of result manipulation’s technique (certain fields of activity suppose more situations where the professional reasoning and estimation are studies and scientific researches edition: economics, no. 13 (2008) the company accounting evaluation – preliminary phase of the proper analysis of financial statements studies and scientific researches edition: economics, no. 13 (2008) 72 imposed, and as consequence, may favor the wiling change of information from financial statements). 2) the adjusting of financial statements the second phase of the enterprise’s accounting analysis points out the filling in or the correction, if needed, of financial statements on the basis of supplementary information that can be usually found in the explicative notes. these adjustments include: the operational leasing capitalization, with the correcting of both balance-sheet and the profit and loss account; the recognition of stock-options expenses at the result determination; the correcting of registered adjustments and provisions; the recognition as liabilities in the balance-sheet of retirement funds and other advantages post-employment; the replacing form the balance-sheet of passives and actives concerning the delayed profit tax. the financial statements therefore adjusted allow a better analysis through flows and facilitates the financial forecast. the evaluation of the enterprise’s accounting system, for financial analysis and diagnosis, should also take under consideration the accounting settlements that it applies upon. it was noticed that in the countries where the accounting settlements are very strict, the forecast based on financial analysis results are more precise. if a financial statements drawing based on strict reglementations facilitates the comparative analysis the situation may be different if we refer to the prospective analysis. this later type of analysis depends in a more large measure on the presentation in the real values of the balance-sheet and the profit and loss account elements. actually, the adjustement of the financial statements in this preliminary phase to financial analysis aims just at the correction of the balance-sheet and of the profit and loss account, the main components influenced by the accrual accounting application. the external users’ information referring to accounting methods is very useful in interpretation and valorization of financial analysis results. this is reason for the increasing of informational role of the explanatory notes in last years. moreover, the voluntary information supply regarding the previous activity and the business prospect represents a solution for more and more companies, especially for listed companies. the voluntary information supply addresses mainly to the investors and analists, supporting them in forecast and investment decision foundation. the enterprise’s accounting evaluation phase accomplishment, having as result the removing of the effects of the accounting distorsions on the financial statements, allows the analists to use more accuratelly the financial figures and ratio and to achieve the financial previsions demanded by the users. references: [1] bae, k.h., tan, h., welker, m., international gaap differences: the impact on foreign analysts, the accounting review, vol.83, no.3/2008 [2] helfert, e.a., tehnici de analiză financiară: ghid pentru crearea valorii, ed.bmt publishing house, bucureşti 2006; [3] petrescu, s., analiză şi diagnostic financiar-contabil: ghid teoretico-aplicativ, ed.ceccar, bucureşti 2008; [4] vâlceanu, gh., robu, v., georgescu, n., analiză economico-financiară, ed.economică, bucureşti 2004; [5] wild, j.j., subramanyam, k.r., halsey, r.f., financial statement analysis, 9th edition, mcgrow hill, n.y.2007. microsoft word gorcu cezar engl. banking activity management by the risk assessment and measurement cezar augustin vasile gotcu, ph. d. summary: rapid innovations in financial markets and the internationalization of the financial flows have created opportunities for developing some new products and supplying a wider product and service range to the banks . liberalization of the financial markets , the severe competition and the diversification of the offered products expose banks to new risks and provocations . this new approach confirms the fact that the banking management generally and the risk management especially represents essential concern for the security and the stability both of each bank and the entire banking system . key words: management , risk , banking market , credit , foreign currency , interest , financial , capital , operational . the main characteristic of the last decade is the fact that the rapid innovations in financial markets and internationalization of the financial flows have modified the bank sector , making it almost unrecognizable . both technologic progress and liberalization have offered new opportunities for banks and non-banking institutions, putting increased competitive pressure on these entities . the growing of the international financial markets and of a wider diversity of the financial instruments allowed banks a greater access for financing . at the same time the markets have expended and came out opportunities of developing new products and providing a wider range of services . since the rhythm o these changes seems to be faster in some countries comparing to others, the worldwide banks have became generally more engaged in the process of developing the instruments, products, services and technique . the traditional banking activity based on making deposits and granting credits – is nowadays only a part of the typical bank activity , being often the least profitable . the new activities based on information, such as trading in the financial markets and generating of the incomes through commissions , represent major sources of profitability of the banks now . liberalization of the financial markets , increased competition and diversification of the offered products expose banks to new risks and challenges , which leads , in order to keep the competitive activity , to the necessity of continuous improvement of the management way of an activity and including risks . also, a wider targeting of the banks to the market required changes in approaching of the rules and banking supervision . this new approach confirms the fact that the banking management generally and the risk management especially represent essential concerns for the security and the stability both of each bank and the entire banking system . the credit risk assessment process in a competitive market environment represents a complex process . the guarantee security of the banking financial institution and stability of the financial systems and markets implies , besides management and 44 studies and scientific researches ‐ economic edition, no. 14, 2009  banking super-vision also other factors such as sustainable and healthy macroeconomic policies, and a well developed legal framework . the risk increases exponentially with the rhythm of change ¹, this means that most that in the most cases , the market ability to transform itself is greater than its capacity of understanding and appropriate adaptation to the risks involved . so far, banks have considered activity in credit risk management as their most important task , but considering that the banking environment has become more complex and volatile , it has appeared awareness of need for management exposure to other operational and financial risks . it also must be considered the risk of the activity in cash, process management components of assets and liabilities (liquidity risk, interest rate risk and currency risk) and also market risk and the transactions generated by its own. risk management requires, usually crossing of several steps for each type of financial risk. it is necessary to identify and assess exposures to specific risks of each banking activity. _____________________________________________________________________ __________________ 1.hennie van greuning, sonya brajovic: analysis and banking risk management: assessment corporate governance ; irecson publishing house, bucharest , 2003 , page 16 also, decisions should be made on acceptable levels of exposure to risk and on basis of methods and tools to cover excessive exposure. it is also required the appointment of responsibilities for different aspects of risk management , and check to comply with designated responsibilities. generally, banking risks fit into four categories : financial, operational, business risks and risk of occurrence of events. financial risks , in turn, contain two types of risk. pure risks – including liquidity risk , credit risk and risk of solvency – may result in a loss for the bank if they are not properly managed . speculative risks , based on financial arbitration , may result in a profit if the arbitration is fair or a loss, if the arbitration is unfair. the main categories of speculative risks are interest rate risk, currency risk and price (or position) the market. financial risks are also subject to complex interdependencies that can significantly increase the overall risk profile of the bank . for example, a bank engaged in a activity that involves the use of exchanges is normally exposed to the foreign exchange rate, but will be also exposed to liquidity risk and interest rate risk. operational risks are associated with the organization and operation of a bank’s internal systems , including computer systems and other technologies ; they are associated also with compliance policies and banking procedures and with the measures directed against poor management and fraud . business risks are associated with the environment in which a bank work , including macro-economic and policy concern, legal and regulatory factors and also infrastructure and the existing system at the entire financial sector . the risks of events include all types of exogenous risks, if they would materialize they could jeopardize the operations of a bank. market risk is the risk that a bank to record losses due to adverse fluctuations in market prices. exposure to such a risk may arise as a result of taking, deliberately, some speculative positions by the bank (trading on own) market risk results from changes inn the price of equity instruments, the goods, money and exchange . market risk management involves : defining the risks that a bank intends to assume ; defining of financial authorized instruments ; 45 studies and scientific researches ‐ economic edition, no. 14, 2009  establish control strategies and risk coverage ; -establish the assumed limits of exposure to risk and monitoring their observing.. the main components of the market risk are: -afferent risk of position to stocks; -afferent risk of goods; -interest rate risk; -foreign exchange rate. stock risk reffers to taking or possessing positions in the register of transaction afferent to stocks and their derivatives( futures, swaps on individual stocks or stock ratios). goods risks reffers to possessing or taking some positions to the goods transacted at commodity exchange, futures and other derivatives. interest rate risk is defined as being the risk of deterioration of the bank assets situation under the influence of some adverse modifications of the interest level on the market. depending on each bank stategy the interest risk can be: -substantial risk of interest rate-namely net interest margin and the market value assets in stocks presents high fluctuations depending on interest rate modification. -low risk of interest rate changes that result in a reduced performance of the change of bank interest rates. the components of interest rate risk are: -income risk, namely the risk of making some losses of income in net interest determined by the fact that changes in interest rates on loans taken are not perfectly synchronized with the loan. -investment risk is the risk of loss in net assets as a result of unexpected changes in interest rate. entire banking system faces interest rate risk. when interest rates fluctuate, the income and expenses of a bank changes corresponding with changes of economic value of assets and liabilities. the net effect of these changes is reflected in gross income and bank capital. currency risk is the probability that the variation of the exchange rate on market to lead to reduction in net income of a bank by influencing negative margin bank interest rates. the appearance of currency risk is determined by variations of the national currency exchange rates of a bank compared to other currencies. when these variations of the exchange rates are bad, it leads to losses for banks. the phenomenan of relaxation of exchange controls and liberalizing cross-border circulation of capital in recent years led to on exponential growth of international financial markets. in the conditions the volume of global foreign exchange transactions far exceed the volume of international trade and capital flows, contributing to an increased currency risk. currency risk is generated by non-correlation between the amount of capital and assets and liabilities stated in foreign currencies or non-correlation between claims and term external debts stated in local currency. depending on the meaning evolves exchange rate, foreign exchange rate may give rise to profit or loss, as the bank has a net long or short position in currency. in case of a net long position in currency, the national currency depreciation will give rise to a profit for the bank, and in case of a short currency position, will be a loss for the bank. the main cause of the domestic currency value fluctuation of a country that creates currency risk arising from changes in interest rates abroad and the country which, in turn, are given by differences in inflation. 46 studies and scientific researches ‐ economic edition, no. 14, 2009  these fluctuations are ussually caused by macroeconomic factors and accours on long time periods. these macroeconomic factors that influence the value of national currency are the volume and direction of the country trade and capital flows. on the value of national currencies operates also short term factors such as political events, expected or unexpected, or speculative currency transactions purposes. currency risk exposure of banks lead to different approaches in the sense of serving currency operations of the clients. these, small banks limit client currency operations only at the sale or purchage of currency an behalf of clients, process in which the open currency positions that create are liquidated in some minutes, limiting the currency risk that the bank is exposed to avery short period of time. banks that sustain customer currency transactions and those that maintain correspondent relationships with foreign banks are exposed to a high currency risk. this is because these operations are ussualy performed by medium and large banks. earnings or losses depend on the meaning evolves currency exchange rate and the net long or short position which the bank has in that currency. currency risk occurs after the execution by the bank of some operations for it clients or in its own name. operational risk is the risk of recording losses or the risk of unfulfilment the estimated profits, which is determined by the internal factors (inadequate conduct of internal activities, maintaining an inappropriate personal, etc) or by external factors ( economic environment, competitive banking environment, etc) each commercial bank, through its own management of operational risks, aims identifying, evaluating, monitoring and adopting measures to decrease losses due to operational risks. the main categories of operational risks are: a)internal fraud or attempt of internal fraud, represents illegal/illicit acts of the employees( directly or in collaboration with third parties), done knowngly and with the intend to cause the bank a loss or to earn unproper sums. b)external fraud or attempt of external fraud is illegal/illicit acts of the customers, third parties, directly or in collaboration with third persons, made knowngly and with the intent to cause a loss for the bank c)registration of some bad practices related to customer by: -misuse of data on customer; -operations of money laundering, suspicious transactions, the financing of terorist operations or actions of financial crime, etc. d)damage to assets and persons as a result of events such as: fires, earthquakes, landslides, floods, etc; e)off work and malfunctioning of the systems. f)improperly applied treatment on clients and business counterparts, and fault data processing related to them: -wrong, fault recording, processing, administration of customer data by employees. -wrong transmitting, communication of data in system or outside it. -making (unintentional) accounting errors, etc. g)information security risks, the occurrence of events such as: -failure level of classification assigned documents (secret service, strictly confidential, confidential, etc); -change the level of classification given by the issuing person for the received documents, etc. legal risk is a component of the operational risk arising from a failure to apply or wrong application of legal or contractual provisions that affects negatively the bank’s operations or situation. 47 studies and scientific researches ‐ economic edition, no. 14, 2009  legal risk components are: -contractual risk that is followed in the ongoing and closing stage of the contacts and which damages operations and transactions of a bank; -legislative risk arises in the field of classification in legal regulations as well as in internal. at the banking company level are elaborated proceedings for forming provisions for litigations, to cover possible losses that would register as a result of jurisdiction of litigations in which the bank has the status of the defendant. bibliografie 1 danilă, n. (2004), retail banking, editura expert, bucureşti 2 gotcu, c. a. v. (2009), evaluarea şi prevenirea riscului în activitatea de creditare. metode financiar-contabile, editura tehnopress, iaşi 3 hennie von greuning, brajovic, s. (2003), analiza şi managementul riscului bancar: evaluarea guvernantei corporative, editura irecson, bucureşti 4 isărescu, m. c. (2001), reflexii economice. pieţe, bani, bănci, editura expert, bucureşti 5 keynes, j. m. (1970), teoria generală a folosirii mâinii de lucru, a dobânzii şi a banilor, editura ştiinţifică, bucureşti 6 mihai, i. (2003), tehnica şi managementul operaţiunilor bancare, editura expert 7 pxino, d.o. (2003, politica valutară şi managementul riscurilor în tranzacţiile internaţionale, editura economică, bucureşti 8 treapat, l. m. (2006), impactul acordului basel ii asupra activităţii bancare din românia –revista bcr nr.1, 2 48 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro a simple model used in software quality evaluation for the economic applications anamaria şiclovan1 al. i. cuza university of iaşi agapin_ana @ yahoo.com abstract it was noted that, over the time, in the field of economic informatics and economy, most people have become dependent on software applications. do economic applications reach a high threshold of quality such as to satisfy the customers who are dependent on them? this study proposes to present a model that analyzes the quality of economic applications. by applying this model, we could tell if an economic application which is submitted to the analysis reach a certain quality threshold or not. thus, by analyzing the factors and sub-factors that characterize any economic application, we can analyze the software quality. keywords model; software quality; evaluation of software quality; quality factors jel classification c02; d20; d11 introduction quality culture is an important component in the society we live, which justifies the choice of this subject in the presence of research topics. quality management is an integral part of the management science. therefore, the quality is a vital part when dealing with products and services. quality tends to be one of the key points of the economic success in our world. the concept of quality in the economy is based on the theory of meaning developed by joachim von uexküll (ioniţă, 2002). according to this theory, the image of a product is represented by its features. the feature is a quality product which distinguishes it from others and derives from its value in use, so from the product’s property to meet a social need. total quality management (total quality management tqm) is an integrated effort at the organization level meant to improve the quality at each level of it. the historical development of total quality management comprises four stages: quality inspection, quality control, quality assurance and, finally the tqm process itself, quality is obvious in human actions. according to christian potié (2001), total quality management includes “all the priorities and characteristics of an organization that gives the aptitudes to meet internal and external quality requirements, searching for all the competitive advantages." total quality management is viewed through an additional competitive advantage for the company and not only, through searching the customer’s satisfaction. and this is particularly more appropriate as almost all the companies practice or claim to practice total quality management. thus, the customer’s satisfaction is not a discriminating factor if it provides a competitive advantage. ensuring the product quality is achieved gradually, as it progresses in the process of obtaining it. the quality of a system is created starting with the creation period of the 1 phd at al. i. cuza university of iaşi 147 şiclovan product and is manifested, is highlighted when in use. in software engineering there is a dependency between the quality of the software development process, between the quality project and product. in the current competitive context of the new technologies (the calm technologies), the performance of an organization requires the development of the applications to take place at a quality level that can ensure the quality of their operation, both in terms of enterprise management and through the technologic process of their development. ensuring the quality in an economic application involves accession to a large amount of current information regarding the quality and to a complex process of analysis and synthesis. the ability of the organization to choose an economic quality application is an important step in the development and the proper functioning of this structure, because the quality refers to the level at which the application manages to cover the maximum number of requirements. in the early development of an economic application, the customer’s requirements, of the recipient are on the first place and, of course, at the end of it. between these two moments the application development takes place. with the development of information technology, the concept of quality, quality analysis and quality improvement has become a strong area to be analyzed. thus, in the field of quality of the economic applications there have been quality assessment models for the informatics applications, marketing ones, and communication ones (bezes, 2009). for the determination and interpretation of the software quality it was necessary the software quality evaluation analysis. the software quality assessment process means to identify the quality objectives, the product component selection, choosing appropriate techniques and instruments, measurements and reporting. nowadays, the software applications prevail in all the fields: business, education and, especially in the informational one. targeted to support changes so as to keep up with the quality issues, the economic applications are on the first place. thus, while respecting the factors conducive to meeting the needs of the customers, there is a successful e-commerce. many organizations are forced to abandon traditional applications in favor of modern applications, to adopt the current economic applications that meet the quality standards and that are subject to development and competitiveness (liu et al, 2007). literature review we can confirm a software as being of quality if a user’s desired features are incorporated into the software so that performance of the software is improved. regarding the above analysis, we can say that a soft reaches quality if all its components such as: programs (codes), procedures, data and documentation meet the quality criteria. the effort made to analyze the quality of a software application dates from 1970. mccall, richards and walters (1977) were among the first researchers who analyzed the concept of quality for the software applications and had given quality factors to software systems. the quality factors for a software application indicates the behavior characteristics of this application. according to the ieee standard (1991), the software quality is regarded as (galin, 2004): the degree to which a system, component or process meets the specified requirements; the degree to which a system, component or process meets the customer’s or the user’s needs and expectations. 148 a simple model used in software quality evaluation for the economic applications these two alternatives of defining the software offered by the ieee package standards, represents the starting point for researchers such as crosby in 1979 and juran in 1988. in order to understand the process of software quality assurance, we had to accept and understand what the quality of a software application is. the quality assurance of the final product is achieved gradually, while it advances in the process of obtaining. the quality of a software application is being formed from the product’s development process and it is emphasized in the process of use thereof. firstly, the overall theme of the quality treatment issues positively influences the understanding of these issues by consumers, web designers and evaluators of the application systems. moreover, the attention focused on the consumer who wishes to receive quality influences the quality issues. we will schematically present, in the following figure, the importance of the quality assessment, since the quality assessment and the correction of these aspects lead to the customer’s satisfaction, increased motivation of using the application and even the proper use of the software. figure1 the economic benefits of the quality assessment applications and their relationship we can mention that a good use of the application, a deep understanding of all that is the developed functions of this application, represents the increase of dependency of the application use and, therefore, the qualitative assessment of that application. next, we will present some results on a timeline in the field, to motivate the proposed model that we consider suggestive in this research: • aladwani&palva (2002) developed a tool that captures the key features of a quality web site from a user's perspective; • olsina (2002) evaluates the quality of websites by applying the webqem method. • chen, tang & cheng (2005) developed a quantitative evaluation index system of quality for the b2c sites, index which does not focus on the income’s site, but on the quality synthetic evaluation. it is hoped that this index improve the quality and help the managers to take good decisions in the operation site. • parasuraman&zeithaml (2005) developed a model that consists in synchronizing the other two models: es-qual and e-recs-qual. • djajadikerta&trireksani (2006) developed an instrument by assigning responses to 23 items. the 23 items can be used as a basis for designing and developing a more efficient site for a university. • alhelalat et al. (2008) showed the interdependence of the main conceptual components specific to the accomodation site. the following factors are analyzed: the quality of information, the quality of services. the quality assessment of the software applications increasingthemotivation of usingthe economic application the efficientdevelopment of theprocess of usingthe economic 149 şiclovan • khawaja & bokhari (2010) test and classify the factors contributing to adding quality to the website of the university and measures the development degree of satisfaction. the purpose of this research is to explore which factors determine the quality of the university's website. the purpose of this study continued with the application of the servqual instrument leading to measure the quality of university websites. • karim (2011) developed its own model. this model was implemented to test the factors that disrupt the user’s satisfaction. the research combines three different methods: the exploitation which selects from the group of factors only those factors that influence the consumer’s satisfaction, the second method was the descriptive one which shows the profile sample and the third one, in which has been analyzed the relationship between dependent and independent variables. • elangovan (2013) – the methodology is based on webqual-4 tool developed for the purpose of the article, for the software quality evaluation. this presentation of models and tools presented in the field explains our tendency to propose a new model of software quality approach. as we can observe from the centralization of results in the literature, the development trend of a new instrument to measure the quality attributes had the highest degree. the researchers’ idea was that, through their own vision and using a new instrument, they will be able to find the perfect method of measurement. proposing a simple model to assess software application the model that we propose will be called an int-application ec. this model is especially designed to perform an analysis of the influence degree brought by the quality factors when interacting with the economic application used. for this, two important indicators of interaction were proposed, namely: i1. does interaction helps to input / output data? i2. does interaction helps orient the application? in the second stage, the quality factors were grouped, taking as reference their presentation as in olsina’s model. the factors were grouped into four categories that contain specific sub-factors. table 1. the factors analyzed in interaction factor subfactor value for i1 value for i2 usability global understanding 1 feedback characteristics 1 interface and aesthetic characteristics 2 different characteristics 1 functionality search and retrieval problems 2 navigation problems 2 functionality and specific content 1 confidence lack of deficiencies 2 efficiency performance 2 accessibility 2 150 a simple model used in software quality evaluation for the economic applications in preparing the model we applied the pareto principle which led to the following applicable index: the questions related to subfactors are grouped by categories to which they are addressed. in the next section, we will present the questions that help us to ensure the verification of the degree to which the quality factors influence the interaction. questionnaire on quality issues for the economic application: 1. usability global understanding -does the economic application have a global organization system? -does the economic application have a quality labelling system? -does the economic application have an oriented audience guide? -does the economic application have a map of images? characteristics of feedback: -does the economic application have features of help? -does the economic application contain folder sharing? -does the economic application have a feedback-based links? -does the economic application have any form-based feedback? interface and aesthetic characteristics -does the economic application have cohesion by grouping the main control objects? -does the economic application have a performant presentation and stability of the main controls? -does the economic application have issues of style? miscellaneous features: -does the economic application have support for foreign languages? -does the economic application hold an indicator for the last amendment on the site? -does the economic application hold an indicator screen resolution? 2. functionality search and retrieval problems: -does the economic application present mechanisms search? -does the economic application have the ability to take the mechanisms for search and retrieval problems? problems of navigation: -does the economic application present navigability? -are there any control objects found in the navigation? -does prediction appear in navigation? -are there the search mechanisms present? 3. reliability lack of deficiencies: -are there in the economic application any incorrect links? -are there in the economic application any mistakes in spelling? -does the economic application present errors or diverse disadvantages? 151 şiclovan 4. efficiency performance -does the economic application have static pages? accessibility -are the information in the economic application available? -are the windows of the application available? conclusion this theoretical model will be applied in the future research on the ums software, software used by 25 universities in the country and abroad. this model through its own application determines the management support of the organization because it leads to a strict quality evaluation of the ums application. with this model we can assess the degree to which the quality factors influence through interaction the use of this software. the interaction with an educational software is particularly effective as the quality factors are better implemented in that application. the quality evaluation for this economic application-ums is a landmark for all the universities which use this portal. references aladwani, a.m., &palvia, p.c. (2002). developing and validating an instrument for measuring user-perceived web quality. information & management, 39, 467476. alhelalat, j., ineson, e.m., jung, t., & evans, k. (2008). the evaluation of hotel websites’ quality, usability and benefits: developing a testing model. proceedings of euro-chrie conference. dubai, uae, october. bezes, c. (2009). e-commerce website evaluation: a critical review. chen, m., tang, b., & cheng, s. (2005). an index system for quality synthesis evaluation of btoc business website. proceeding icec ’05 proceedings of the 7th international conference on electronic commerce. 75-77. djajadikerta, h., & trireksani, t. (2006). measuring university web site quality: a development of a user-perceived instrument and its initial implementation to web sites of accounting departments in new zealand’s universities. elangovan, n. (2013). evaluating perceived quality of b-school websites. iosr journal of business and management (iosr-jbm). 12 ( 1), 92-102. galin, d, software quality assurance. from theory to implementation. pearson education, england, 2004, p 24. karim, a., j. (2011). evaluating the influence of reability, usability, usefulness and websites design on the satisfaction of online consumers. research journal of economics, business and ict, 2, 28-32. khawaja, m., k., f., & bokhari, r., h. (2010). exploring the factors associated with quality of websites. global journal of computer science and technology, 10(14), 37-45. liu, y., kwon, y., & kang, b. (2007). a fuzzy ahp approach to evaluating ecommerce websites. proceedings of the 5th acisinternational conference on software engineering research,management & applications (sera2007) (pp. 114 124). ca, usa: ieee computer society, 20 – 22 august 2007, busan, south korea, los alamitos. 152 a simple model used in software quality evaluation for the economic applications mccall, j. a, richards, p. k., walters, g. f., factors in software quality, technical report radc-tr-77-369. u.s. department of commerce, washington, dc, 1977 olsina, l., & rossi, g. (2002). measuring web applications quality of webqem. journal ieee multimedia, 9(4), 20-29. parasuraman, a., zeithaml, v. (2005). e-s-qual a multiple-item scale for assessing electronic service quality. journal of service research, 7(10),1-21 153 microsoft word apostoaie constantin marius_eng.doc competivity and management activities in die production systems mariana cristina răşină, university of braşov, romania abstract currently for a production system to act on a global market must have a policy-oriented performance management to increase competitiveness. performance management should be focused on improved performance by operating rules and principles, techniques, operating methods and tools for improving business performance. to track progress of production, performances should be a system of indicators, well made and systematically followed up. keywords production system, competitivenees,management activity, measurement indicators, obiectives, waste, aidded value. jel codes: m 11 general management and bussines competitiveness for die making production systems the mold making production systems competitiveness and competitiveness of any production systems, are measured on the same way, as measuring each departments activities competitivness. some activities are more important than others, depending on the activity of the production system and in this way the important departments have a greater role. organizing the production systems that made casting and forging molds, organizing the supply, production, delivery, business activities and how it intervenes with the concept of sustainable development in business activities can make the production system competitive, or the contrary. competitiveness of a production system is influenced by the applied management policy, the adopted management style and managerial skills of managers at all levels. the management activity has a center mission, the management of production system. depending on the type of mission, the objectives, strategies and policies are established according to it. all are made with instructions, rules and programs. die production systems charachteristics for an competitivenees production system it is very important how the management objectives are set, if is it taken into account when is set and where the production system will be by setting those objectives. the objectives of production systems have to be smart1: • specific: clear about what, where, when and how the situation will be changed; • measurable: the ability to quantify the targets and benefits; 1 www.scn.org studies and scientific researches economic edition, no. 15, 2010 443 • attainable: capacity to achieve the objectives (knowing the resources and capabilities available to the production system); • realistic: the ability to get the change reflected in the objective; • time bound: determining the time period during which each objective will be achieved. to be satisfied that objectives need to be: • communicated to every level of the production system. management need to ensure that each person understands his the role in achieving the objectives; • systematically tracked through indicators and then centralized in a database. after achieving all shown above, an action plan should fix or at least decrease the problems. the measures from the action plan should be pursued until the objectives are achieved, and then the actions should be maintained. there must be guided by the pdca principles2 . a central role in achieving the targets has the time management, usage of the know-how at every level and the amount of money. to overall regularly all activities that may lead to the achievements, relevant indicators need to be established. depending on objectives, the indicators for a system that produces molds are: turnover, profit, cost, percentage of turnover spent on research development. to choose which aims are increasing the competitiveness, must known the current status of the production system. this requires conducting. these tests take as the flow of material and information. increase of competitiveness through calue diagram and production management material flow analysis is a value analysis which purpose is to achieve value stream map. by this analysis the goal is to obtain an overall picture of all processes from raw material to delivery to customer. it begins with the realization of current map then is improved the achievement chart and finally determine the action plan. before starting to analyze and draw the current diagram values, it is necessary to choos the representative family product. this matrix product must be made a process. the product family is identified by using abc analysis (pareto), but will take into account the value of the total budget. chart analysis and performance necessary to start with the customer and the customer's perspective and take account of the steps exactly its product through the production process. for representation are used the standardized symbols. as result of the analyze is the production flow, the added value, waste, time that mold crossing through production, cycle time or better said, the proportion / disproportion between them. information flow analysis can be done by the "swimlane – swimming line. by this analysis it can be seen how are the all functions of a production system, which roles and which documents are needed for each stage. following this analysis can reduce the documents, you can see and remove activities "backed" by some departments may be achieved at all stages / activities. production process directly affects both the competitiveness of production and product competitiveness. competitiveness of the production system is influenced by transition during production. for greater competitiveness, it is desirable to pass production for a short time. short time of passage through the production is achieved by reducing all forms of waste in the process. in 2 www.hci.com.au studies and scientific researches economic edition, no. 15, 2010 444 any production system are forms of waste that can be removed, but there are not forms of waste which can`t be eliminated, can only decrease. to see what types of waste is essential to have the process diagrams. these diagrams are looking like – one axis passing the time, the time duration equivalent to completion of each activity. then work directly involved in product realization turns green (andon principle) and the activity that generates waste turns red (andon principle). actions needed to be taken from this analysis are focused on the reduction of the red actions. decreased passage time through production has positive effects on customer tact. the customer tact is the customer wishes during matrix. a production system is competitive when the tact is respected. product competitiveness, in this case the mold one, is influenced by cost, quality and deadlines. the mold cost must be lower than what the competitors are offering, but to reflect the actual value of the product. from this point, the competitiveness of the production process is reflected by the value added product. value added steps in the process are those which raise the value of the product to the customer (see figure 1.). forms of waste only raises costs, don`t produce any value. in current market conditions, the customer is willing to pay only what adds value, the system pays the waste. examples of types of waste and value added production process can be found in figure 2. figure 1. activities that bring value and of non-value to the mold studies and scientific researches economic edition, no. 15, 2010 445 figure 2. examples of activities that bring value to the mold and examples of forms of waste in the production process in a production system that produces molds. all these forms of waste can be more easily observed and waste reductions can be achieved in a shorter time, if the principle which underlies the production process is clean, in good order and discipline. in this case the method is 5s3. it is necessary that production activities should be continuously measured and monitory. measuring manufacturing activity can be done through indicators such as: overall equipment effectiveness (oee), maintenance response time, the frequency of failure, the cost of production, parts per million (ppm), the quantity produced, the production to customer takt, productivity4. all these makes the manufacturing process, whether or not a competitive process. management of technic activity for systems producing molds, the technical work also has an important role in defining the system competitiveness. this work is the first which are offering a feedback to the customer. designers are those who draw the product required by the customers and can tell if the current production facilities can or cannot perform mold on the takt required by the customer. a short time in which production system can provides a response to customer demand, has an important role in a competitive system. providing a response in a short time depends also by which software is used. for example, a fast response is made by the designers using drawing programs and simulation programs. for these programs the production system pays the licenses and this cost is recovered in the final price of the mold. but if the system don`t uses an appropriate software (program), the customer response may come too late, which could lead to customer loss. management of logitic activity the role of logistics extends from suppliers to customers and is a support for production activities. logistics activities are decisive through production system cost competitiveness. results / accreditation of the most suitable suppliers (cost, quality, time) for the production purpose is finally to optimized the network of providers, which can bring significant savings to a competitive system and implies the product through a lower cost. the same is happening with the transport activity of molds to customers. logistics activities can influence the product cost and safety stocks dimensioning the ancillary materials. for a production system which has the object of obtaining a molds is indicate that to have no materials in stocks because molds have vary dimensions depending on the product that is desired to obtain. but to have a continuous production flow without interruption, there should be a limited stock of ancillary materials. raw materials will be ordered only when the production system receives a firm offer from the customer. the role of logistics is to find suppliers that deliver everything necessary, when is necessary, in place and in the required quality. the logistic activities are reflected on the manufacturing activities by providing materials required for production in time and when is required. the logistics activities can be analyzed in terms of: • quality: the absence of defects and nonconformities; • deliveries: time to short deliveries are complete and to decrease delays; 3 www.graphicproducts.com 4 www.investopedia.com studies and scientific researches economic edition, no. 15, 2010 446 • cost: to obtain minimum quantities of stocks at current production and auxiliary materials, zero stocks for raw materials, to have no lack of materials, to work continuue / linear flows, no waiting times and everything is based on a flexible management. indicators: on time deliveries, reliability of deliveries, changes in safety stock, safety stock level, was saving in material cost, number of rejects due to defective material, cost of purchased materials, number of suppliers4. process and product quality management quality is reflected in the work of any departments / services and is divided in quality and process quality. quality of processes is the quality of any activity of the production system and includes: 1. product design and quality compliance. principles that therefore may reduce the occurrence of errors and can improve the quality of the product: • minimizing the number of components used; • use of common components; • using standard components. 2. quality compliance and designed processes through methods such as poka yoke, taguchi method, design and ergonomics of work places, organizing the workplace and empower employees5; 3. manufacturing operations and compliance of quality: quality of inputs are provided by the system, the level of staff and it`s training, monitoring, testing the response of production system from quality point of view. product quality does not necessarily refer to the best mold, ie the mold made from the most expensive materials, the newest machines, the newest methods, etc., but refers to the fact that molds should be able to incorporate all properties to meet the needs of users at the lowest production cost and on the quality required by the customer. activities are conducted by the department as pdca cycle (plan, do, check, act). the plan is the quality management function, determining quality objectives, resources needed to achieve them and the conditions referring how to apply the quality system elements. quality planning refers to: • planning the product realization,which presume identification, classification and determination of the importance of quality characteristics and setting goals, conditions and constraints on quality; • management and operational planning, consisting in which preparations to be made to implement the quality system, including organization and planning; • establish quality plans and measures for quality improvement; the quality plan is the document that specifies practices, resources and sequence specific to quality activities relevant to a product, project or contract. the process of quality planning include the following steps: quality diagnosis, forward planning, establishing basic quality objectives, determining resource requirements, establish actions to be undertaken by the quality strategic plan. the second phase is “do", means activities undertaken by the quality department to ensure the quality. in this phase: • poka yoke devices are designed and made (error identification / failure identification) for poka yoke production programs for department activities / services; • to plan and implement andon signaling problems; 5 militaru, g. (2008), managementul producţiei şi al operaţiunilor, editura all, bucureşti, pp. 95-113 studies and scientific researches economic edition, no. 15, 2010 447 • is processes standardizing (standards exist to answer the questions?, is it the current standard?, do everybody knew all the standard?; works are done according to standards?); at phase "check" the checks are done. for this stage works are done with tools such as: • data collection sheets; • graphs; • histograms; • control charts. all these data are analyzed through the pareto chart (for mistakes) ishikava chart, and fmea 5w. monitoring work is done through process audits, products are controlled by controllers and raw materials and supplies are made by controlling the reception / reliable suppliers. following the analysis performed and results obtained follows an action plan will be implemented in the fourth phase "ackt. this plan usually includes cost reduction measures by waste reduction, measures to reduce the number of complaints, training / training of employees. the most used quality measurement indicators are the cost of scrap, the number of complaints, number of rejects, the cost of rework. conclusions any of the activities described above if has a inappropriate management may adversely affect the competitiveness of molds production. for any production system to know where they are going to it should have clearly defined objectives. each objective must be smart and communicated to all employees. is necessary, before the neede action to achieve objectives are determined, the management to ensure that each employee understood correctly what are the objectives. after the objectives are communicated an action plan should be carried out (which contain completion dates and responsible). competitiveness of production system is found in every production activities, on every product made and each process. to see what the results are, indicators should be measured for each activity, product or process. by these indicators it will be seen the competitiveness development and by variables which are creating the indicators. those can act to increase competitiveness by improving the business. bibliography 1. militaru, g. (2008), managementul producţiei şi al operaţiunilor, ed. all, bucureşti, pp. 95-113 2. www.scn.org 3. www.hci.com.au 4. www.graphicproducts.com 5. www.investopedia.com studies and scientific researches economic edition, no. 15, 2010 448 microsoft word mironescu roxana engl. change management and its effects on organizational resources roxana mironescu, ph.d., "alecsandri" university of bacau, romania abstract change is a factor of strong impact especially on the managerial functions related to coordination and training of resources. change management has a broad spectrum of interpretations, referring to several types of changes, but is generally used in the management processes, in strategic management and the management of information, including the electronic function of information. human resources change management can be reactive or proactive, in the latter case the conditions for initiating changes that are part of the strategic objectives of the organization. keywords: change management processes, resistance to change, performance, organizational resources. change, as a condition to adapt the organization to the environment. managing change relates to the adoption of change in a planned, structured and organized environment. in the middle of change management lies a set of questions like: how do we make this problem become more innovative, more competitive and more productive? what are the needed changes? what performance measures are we trying to adopt? why people feel the need to be more creative? an important question relating to organizational change is "why organizations change?", and the answer may be: -for having poor performance; -to adapt to changes from the external environment; -to achieve or maintain a competitive advantage (better price, high quality) from the competition; -to exploit an innovation. we can further say that there are two sources that determine organizational change: external sources the change is initiated or imposed by the actors, interest groups from outside the organization; internal sources change starts from groups or individuals such as shareholders, management, employees. another fundamental question concerning the subject of change can be: "what can we change in organizations?” there are frequently changing the following: -objectives and strategies; -technology; -human resources; -organizational structure; -environment. professional practice concerns the reaction, the response to the changes that the organization can not control or it can do it only to a limited extent, such as, for example, changes occurring in law, in social or political climate. the necessary expertise of change management is made of : methods, models, techniques and other 53 studies and scientific researches ‐ economic edition, no. 14, 2009  tools taken from sociology, psychology, economics, industrial engineering, systems engineering, the study of individual and collective behavior. the adoption of specific methods for managing change emerges as a difficult but necessary continuous process, despite all the difficulties encountered. an important task for the manager of a group is to determine the group members to agree on what is expected to do the group, how things must be done and till when.the group must work together . an important function of management is to drive change, because the environment is in a constant change, and the competition appears to be intense. increasingly more, management is oriented to stimulate change and encourage adaptation and innovation in order to improve products and services, to meet new pressures and demands. change is stressful. processes involving organizational change involve individual changes, too. in the middle of efforts, incertitudes and tensions implied by the change, it must be found a small pause to reflect that change may be a good thing, a factor driving the advance and progress. change is, according to paton and mccalman's "an ongoing process of confrontation, identification, assessment and action", in which its managers find themselves to have a significant role, both as promoters of critical mutations, and as individuals invested with authority and status of implementation any mechanism of the future organizational and ideological configurations. kurt lewin believe that change is a process in dynamic equilibrium, in which various forces are pressing to change the parameters as set out in the formal organization, but at the same time, creates a strong resistance to any system transformation in its whole or in its partial components. the most important determinants of change may be the following: technological change, high rate of aging of the products, improving working conditions, the flood of new information. and resistance to change is induced by: obsolete mentalities, individual or collective mental blockages, disinterest, fear of the unknown and new, fear of possible failures, the low level of professionalism, destructuring jobs. to act, the manager must have a good control over the critical situation. undergoing a stage that involves diagnosis of situations becomes imminent. the main phases of diagnosis are: identify the type of problem, which involves finding all critical events that may cause change, action that can be done through the list of issues, ideas box of ideas etc. the complexity of problems related to the possibilities of their solutions,which are available for the organization, there are the proper factors affecting the implementation of changes; formulation of positive and negative symptoms that cause problems; the causes that generated the problem and the effects upon their facts or they may have effects for each type of problem. it is essential to understanding the nature of those factors which have caused the problem and generated the positive or negative effects. the causes may be direct, indirect, primary and secondary, the effects can be identified as the immediate, medium and long term.; specifying the ways problems can be solved and also the resources involved in this process. the main ways of action will lead to the decrease of the negative effects and they amplify the positive effects, with emphasis on resources needed and there are available for such actions; the estimated results that will be reached by achieving change. in this last phase we can estimate the expected measurable and quantifiable aspects of efficiency that will arise from solving the problems of change. organizational change process is often a complex one, accompanied by risk, uncertainty and disorder, it involves the browse of several stages, and often, the final results are not up to the expectations and even often put under question the efforts. 54 studies and scientific researches ‐ economic edition, no. 14, 2009  adverse reaction to change is determined by several factors, of which we can mention: the fear of losing the income any change is likely to stir up fear about the loss of jobs or a considerable reduction of revenues; the fear of destroying interpersonal relationships people feel they have a greater psychological comfort when they work with people that they know. unwritten rules of a group have a large effect in mobilizing individuals in achieving objectives, and that is why the strong groups show a great opposition when managers seek a change likely to modify the group composition; the need to learn change force people to change their mode of action. for them it becomes necessary to assimilate knowledge, methods and new procedures, which require additional training, with an additional intellectual effort; the fear of the unknown the changes are accompanied by uncertainty over their purpose, which determine the individual / team / group / organization to be withheld; -conservatism low tolerance to change; -lack of information; -lack of understanding the changes benefits. in order to accept the changes, theory suggests that management must consider the following issues: -creating the trust for the individuals undergoing change; -preliminary discussion on how the change will be achieved; -direct implication in the process of change; -ensure that the change is reasonable; -avoiding the threats; -proper timing of change. there are many models of organizational change and reflecting the process stages, but one of the best known is that of lewin in 1951, which suggests that any change or innovation can be understood through three successive stages: unfreeze, change or movement (turning) and regelation . lewin believes that organizations are essentially stable in structure, and change is the process by which organizations move between different stable states. this model was criticized for its"static” view of organizations. lippit (organization renewal, 1982) speaks about the organizational crisis phases: shock, defensive, awareness, adaptation and change. elizabeth kübler-ross (1970) establishes similarities between management change model and people's reactions when they are suddenly informed that they are sick with incurable illness: denial, rebellion, bargaining, depression and finally acceptance. organizational transformation involves changes at three levels. the first level is the change of employees’ attitudes and behaviors in the organization. the second level refers to the change management system, and the last level concerns the deep layers of the organization, belonging to its culture, i.e. in the systems of values, beliefs, affectivity of community. another feature of the organizational transformation is that change are not resuming to the simple maintenance of functional organizational system, but they aim the renewal of the organization as a whole. any change requires the various exploratory and consultation, a preliminary analysis and a plan for implementing change. it is very important in a change approach is the employment of a specialist / consultant from outside the organization. change can be approached in a variety of ways. there is not an optimal strategy in all circumstances, sometimes it is useful the combination of strategies for successful change process. next we describe several strategies that can be used in the process of change. the approach was made according to the degree to which it is imposed to the change subjects: 55 studies and scientific researches ‐ economic edition, no. 14, 2009  dirijiste strategy: the right allowed to managers to manage change. when this approach is used, managers are claimed to use their authority to impose change. the advantage of this strategy is that change can be implemented very quickly, as required, involving a small number of people. the disadvantage is that it takes not account of the views or feelings of those affected by change, thereby losing the valuable information, information that can lead to lower implementation rate of change, or even undermine them; strategies based on expert: change management as a way of solving a problem. this approach is applied when the change results from a technical problem whose solution requires a solution given by experts (eg introducing a new information system). such a change is implemented by special project teams with precise instructions and guidance from managers, with little involvement from those who bear the change consequences. the advantage:the use of the experts’ knowledge,it requires a relatively small group, the implementation is relatively fast. disadvantages: change subjects might have different oppinions face the experts and they do not accept the legitimacy of the solutions adopted by the experts. therefore, resistance to change can occur; negotiating strategy: the enforcement of negotiations on the change. approach supposes a desire to negotiate, accepting the idea that it would take some adjustment and concessions.all this do not absolve the responsible managers, but recognizes that people affected by the change are entitled to express their oppinion on this regard, or they have the power to resist to changes (if not persuaded to join it). the advantage of this approach is that the change subjects have the opportunity to make public their oppinion, so they will be less likely to resist. the disadvantage is that implementation might take some more time, and the results are provided as easy as it is estimated; educational strategies: change management is to attract emotional and rationalist subjects. this approach involves changes in the system of values and beliefs of people, so that they are supportive for change and adhere to a common set of organizational values. the emphasis is on emotional and rational conquest by a combination of activities, such as persuasion, education, training and selection. the advantage of this approach is the involvement of people in implementing change (people are convinced of its necessity). the disadvantages are that this approach requires a longer period of time for implementation and resource consumption can be relatively large; participatory strategies: we are all involved in the change application. the subjects are involving in change (directly or through representatives), managers are determined to initiate change, the groups involved in carrying them out (less dominated by persons with management authority) and even some organizational development consultant (to facilitate the conduct this process). advantages: more likely the change is accepted, people engage in persuasion for implementing change, a better chance of individual and organizational learning. disadvantages: implementing change is relatively slow, change management effort is complex, it is likely to require more resources. the five strategies described above have affinities with other aspects of management, such as power and influence strategies and leadership / management styles. when opting for a strategy we take into account not only the circumstances we face, but also the prefered managerial style. each strategy may be appropriate in different circumstances and the factors affecting the choice of the strategy there are: -the urgency of the situation as the threat is more pressing and more important,so the strategy is more rapidly chosen; -the degree of the expected opposition as the opposition is greater, the more appropriate can be a slower strategy which may overcome resistance to change; 56 studies and scientific researches ‐ economic edition, no. 14, 2009  -the power-base of the change initiator if the developer is strong enough, it is possible to apply a rapid change, even if there is a risk of a strong opposition; -the need of information and responsible engagement -a rapid change means that the developer knows very well what it is necessary to be done, otherwise he would be forced to involve other persons and to advance more slowly. change management can be a stressful and demanding work. the way people relate to change can be affected by the position they have in the organization and the attitudes they adopt face to change affect the role that they assume most easily in the process of change, but also the opposite is valid :the attitudes can be shaped by the role played in the change process. there are identified three different roles in the process of change: strategists and initiators of change, initiating and determining the direction of change; implementers of change, responsible for coordinating and implementing change; subjects of change, which are deeply influenced by the change and its implementation. these roles are not mutually exclusive. strategists may be involved in implementing change, the subjects, although they have less power control on change may have some influence in changing strategy or its implementation. when we consider a change we should consider the following questions: "it is the change necessary ? ” is the change feasible?” and “what is the level of sustainability of the change process? " it is possible that change must be essential, but it does not mean that every possible project must be put into practice. new and different things are not always better, and even if they are so, the costs of introducing changes may be too high. based on these considerations, it was conceived "change equation" theory as a tool to highlight what it should be done to initiate a change. the basis of this equation lies on the assumption that people are not interest in changebut rarely, if the supporting factors are not exceeding the costs of change. the “change equation” is the following: a + b + c > d, where: a = level of dissatisfaction of the individual or of the group to the existing stage; the dissatisfaction we refer to, may be not shared by other members of the team / group. if the others consider the existing status quo suits them, it is unlikely that they will support change. b = individual or group view on a better future; in order to support a change, individual or group in question must have a well defined and clear vision, on a better way of doing things, otherwise people will not try to implement it. there are several risks about the possible existence of several oppinions and then, people will scatter energy debating contradictory; c = there is a first acceptable and risk free step ; the first steps are acceptable if they are small and likely to succeed, or it is clear that in case of failure, the situation can be easily and without problems resolved ; d = costs that the individual / group / organization have to bear; the considered costs can be expressed in money, resources, time, energy and adverse psychological and personal effects. we suppose to be important the charged costs, not necessarily the real ones and what is trivial for some people, may prove to be stressful for others. consequently, the problem of change is, a dimension of content, but also, another dimension, the process one. therefore, it is creating, at least, three theoretical and methodological approaches of change management, such as: its management in a reactive or proactive way , the existence of areas of expertise and professional practice (with the dependent variable skills and abilities of practitioners of change) 57 studies and scientific researches ‐ economic edition, no. 14, 2009  and the confirmation of a methodological set of tools, consisting of models, techniques, methods and other instruments, able to accurately reveal the causes, effects and the manner to maintain a favorable change process climate. references 1. scullion, h, linehan, m. (2005), international human resources management, palgrave mac millan, new york; 2. bennis, w, benne k.d., holt, r. c.(1969), the planning of change, rinehart and winston, new york; 3. ***,(2002) managementul resurselor umane, “înţelegerea schimbării”, codecs; 4. ***,(2002), putere, conducere şi schimbare, “managementul schimbării”, codecs; 3. http://en.wikipedia.org./wiki/change management. 58 microsoft word apostoaie constantin marius_eng.doc customer complaining behaviour – its effects on companies’ evolution gabriela ştefura, „al. i. cuza” university of iasi, romania abstract now days the role of the consumer in the economy is taken very seriously and, in some cases, we can easily talk about the consumer’s “supremacy”. all the efforts of the companies are concentrated on the consumers and finding the best way to attract them, but gaining their trust and building a longterm relationship is even more difficult now due to a very intense competition on all the markets. client service can always help a company to differentiate itself from the others, this including the management of customer complaints. the subject is still very sensible because many consumers are not aware of the complaining system or are shy in displaying this kind of behaviour, so companies can develop strategies to educate and council clients regarding the complaining process, managing in this way to gain trust and also to increase profitability. keywords behaviour, complaints, consumer, satisfaction, politeness, service quality jel codes: m 31 introduction the most common goal of companies worldwide is increasing their business and, of course, increasing their profitability. one way to achieve this goal is learning as much as they can about consumers and their behaviour on the market. the older, more selfish view of certain companies does not represent anymore a direction to be followed by the ones who want to meet success. the study of the behavioural process of consumers has revealed a very important subject: the complaining behaviour of the consumers and its effects on businesses. the consumer complaining behaviour refers to the set of actions and attitudes that a customer relies on when confronting with a problem caused by a product or service that he has acquired a problem associated with the manufacturer or seller. once he acknowledges the problem, the consumer decides how to solve it, by expressing his situation to the provider, or worse, to other potential clients. academics consider that the complaints of the consumers can be a very useful source of information for companies in making strategic and tactical decisions with the purpose of improving their business.1 further in this article, the development of complaining behaviour will be described, including the different types of this behaviour and also the factors that influence its release. an interesting point of view which will be detailed is the relationship between politeness and the complaining process. another point taken in consideration will be the relationship between the complaining behaviour and the degree of the customer’s satisfaction. 1 apud nyer, u. p. (2000), an investigation into whether complaining can cause increased customer satisfaction, journal of consumer marketing, vol.17, nr.1, p. 9. studies and scientific researches economic edition, no. 15, 2010 487 last, but not least, some pieces of advice to be taken in consideration by companies will be offered as a conclusion of the complaining behaviour theoretical approach. the development of the complaining behaviour in the specialized literature, complaining behaviour is defined as „ a set of possible responses to perceived dissatisfaction, regarding a bill of sale or during the consumption/use of goods or services.”2. this type of behaviour arises when consumers are faced with the inconvenience caused by an item that does not work as it should, or a faulty service without fault. most of the times, the blame is cast upon the manufacturer or vendor who supplied that item/service. the complaining behaviour can take many forms, depending on what the client decides to do, in order to remedy the situation. the first type of behaviour is exactly the absence of it. some clients, because of the time shortage or the fact that they do not have the courage to approach the seller, prefer not to take any position regarding the specific situation. most of the times, the reason for the lack of attitude is represented by the fact that companies do not encourage their customers to express their grievances, and the latter prefer not to remedy the situation, in order to avoid an embarrassing position. a second type of behaviour relates to the so-called „private action”3. consumers are clearly dissatisfied with inconveniences produced by a certain company, but, for various reasons (which will be examined below), they prefer to boycott the company, from a personal level, by means of negative advertising towards friends, family, other potential customers or seize to purchase products/services from that company. the last, but most complex category is represented by the customers’ decision to make their dissatisfaction public. this action can, itself, take two forms: the customer’s willingness to remedy the predicament (by replacing or repairing the product), or simply reclaiming the situation. this second form refers to the desire to make their discontent public, only to free themselves from negative feelings (may be the most dangerous, by using the press, authorities etc.) experts have identified two categories of people who carry the complaining behaviour: complainers and non-complainers4. the complainers are always eager and more aggressive both in language, and conduct. non-complainers are shy and calm. studies have demonstrated that the applicants have a better control of situations, while non-applicants perceive such control as very low. linked to this type of people that make complaints, a strong mitigating factor which influences the consumer’s behaviour in general, is the image of him self. many aspects of a person’s self image can be found in specialized literature5: • current self-image • ideal self-image (how the consumer wants to see himself) • social self-image (how he thinks others perceive him) • ideal social image (how he would like to be seen by others) these hypostasis of the self image, especially the ideal social image, lead to a restraint in expressing the complaining behaviour, just for keeping an image they want in society. some people perceive this conduct as being rather embarrassing, due to a very low self-esteem. 2 apud phau, i., baird, m. (2008), complainers versus non-complainers retaliatory responses towards service dissatisfactions, marketing intelligence and planning, vol. 26, nr. 6, p. 588. 3 apud twigg-flesner, c. (2003), consumer product guarantees, ashgate publishing ltd., p.74. 4 bodey, k., grace d. (2006), segmenting service “complainers” and “non-complainers” on the basis of consumer characteristics, journal of services marketing, vol. 20, nr. 3, p. 179. 5 statt, a.d. (1997), understanding the consumer: a psychological approach, macmillan press ltd., p.72. studies and scientific researches economic edition, no. 15, 2010 488 of course, the complaining behaviour may be influenced by a multitude of other factors. one of these factors is the function. the predicament is considered short-termed and then does not require too much effort to move it. if dissatisfaction is attributed to the manufacturer, the client will express his desire to remedy the issue, using one of the forms described below. another category of influencing factors is represented by the ones determined by circumstance. some of these factors can be: • the price of the item • low life • severity of the problem • perceived inconvenient of a complaint mechanism • perceived willingness of a seller to provide a remedy. according to experts, the intention of making a complaint is significantly influenced by three factors6: attitude toward complaining, perceived value of complaint and perceived like hood of success. the attitude toward complaints can be positive or negative. the consumer may consider that the claim will solve the problem, and then, will adopt a positive attitude, asking the manufacturer/seller to resolve the situation. but when the consumer has a negative attitude, this is not beneficial either for business, or the consumer (does not eliminate the cause of frustrations that might arise). the perceived value of the complaint relates to the importance given by the consumer to the caused dissatisfaction and default, to the complaint he should do. if the importance is not very high, it is unlikely for the complaining process to be followed through. but if the sufferer attaches more importance to his gesture to claim, he will surely choose a method whereby to express, public or private. the chance of success for his approach or its perception as being likely or not to turn up right, often appears as influential in the development of complaining behaviour. an important part is played by the company, on how it encourages its customers to voice their complaints. how the company responds, or not, can determine the direction for the consumer’s display. in terms of area segmentation regarding the complaining behaviour’s display, demographic factors (age, income, level of education) can significantly influence this conduct. the complaining behaviour is in inverse relation to age and directly proportional to income and education7. young people with high incomes and a higher level of education are more likely to make public their complaints. other recent studies have proven that women are more interested in how the company handles complaints, while men are very keen to reach a quick result8. cultural factors can not be ignored, as it has been shown that cultural influence exercises its role on the complaining behaviour. in some studies, conducted between 2000-2001, has been found that those consumers from collectivist cultures (such as in south korea) are more prone to action than those in individualistic cultures (usa) 9. so, we could say that consumers from collectivist cultures tend to be more timid in regard to public complaints, but this could be related, psychologically speaking, to the image they would want to project in society. 6in kim, c., kim, s., im, s., shin, c. (2003), the effect of attitude and perception on consumer complaint intentions, jorunal of consumer marketing, vol. 20, nr. 4. 7 apud phau, i., baird, m. (2008), complainers versus non-complainers retaliatory responses towards service dissatisfactions, marketing intelligence and planning, vol. 26, nr. 6, p. 590. 8 gruber, t., szmigin i., voss, r. (2009), handling customer complaints effectively, managing service quality, vol. 19, nr. 6. 9 liu, r.r., mcclure, p. (2001), recognizing cross-cultural differences in consumer complaint behaviour and intensions : an empirical examination, journal of consumer marketing, vol. 18, nr.1. studies and scientific researches economic edition, no. 15, 2010 489 the complaining behaviour may be also influenced by the consumers’ degree of politeness. people are characterized by a civility level which, in some cases, by their desire in not insulting their peers, may prevent the display of the complaining behaviour. politeness can be seen through two different aspects: positive politeness and negative politeness10. positive politeness occurs when people truly appreciate and feel solidarity towards others. negative politeness concerns formalities, confinements and the desire to maintain appearances. the relationship between complaining behaviour and customer satisfaction between a company’s profitability and a customer’s satisfaction lies a close and directly proportionate relation. with content customers, the company’s reputation and profitability will increase. generally, firms must turn their attention to maintaining the consumer’s satisfaction, both for profitability reasons, as for cost-related reasons. attracting a new customer can cost five times more than keeping an old one. satisfaction may be seen as the result which derives from an activity of consumption of a good or service, some experts considering it as a real process11. satisfaction can be interpreted as a sense of accomplishment, once a need has been covered. as pressing the need is, the greater the satisfaction will be after its fulfilment. researches have revealed that satisfaction is differently interpreted by any person. some perceive it as an emotion, others as a phase of evaluation of what they received after the consumption (if it amounts to expected standards)12. regarding the link between satisfaction and complaining behaviour, customer’s satisfaction level is one of the determinants of such conduct. even if the original situation is an unpleasant one, that prompted the client to engage in making a complaint, he may ultimately obtain a settlement of the issue and will, implicitly, be satisfied with his complaint’s positive consequences. dissatisfied clients adjust their negative feelings by means of the complaining behaviour. they are even more motivated, when sensing that this gives them a kind of emotional relief, if they do not see the issue which triggered the dissatisfaction as still pressing. most of the times, the employees’ attitude, especially of those that deal directly with complaints, determine customers’ perception towards the quality of a company. if coldly or indifferently treated, it is likely that those customers take their complaints elsewhere, to other potential clients or even to the authorities. consumers who are encouraged to express their points of view, even complaints, and receive a positive feedback from that company, are more likely to buy again from that firm, due to the appreciative feeling. a few tips for companies many multinational companies have understood the meaning of maintaining customers’ satisfaction, and try, whenever possible, to keep a good relationship with them. the key to any small or large business is the correct and effective implementation of relationship marketing principles, in order to build a sustainable relationship with its customers. by developing appropriate marketing strategies, an increase in customers’ satisfaction will be obtained. 10 lerman, d. (2006), consumer politeness and complaining behaviour, journal of services marketing, vol. 20, nr. 2, p. 93. 11 parker, c., mathews, p.b. (2001), customer satisfaction: contrasting academic and consumers’ interpretations, marketing intelligence&planning, vol. 19, nr. 1, p.38. 12 idem, p.43. studies and scientific researches economic edition, no. 15, 2010 490 all entrepreneurs should provide, within their organization, a more effective customer dissatisfaction post-purchase management, as in designing and implementing management strategies for complaints. also, customers’ education regarding the operational mechanism for the complaining process is very important. one can send messages through different media, to encourage clients in expressing any dissatisfaction towards the company. sometimes, the best way for preventing problems and maintaining a good relationship with the clients, is after-sales service. telephones or letters sent after a purchase can make customers feel valued, and the fact that sometimes their opinion is required can lead to a positive feedback, even when faced to the need for a complaint. customers coming directly to the seller will partially eliminate the risk of negative advertising or calling in other undesirable ways. however, a correlation should be made between this feedback request from customers, and the solutions offered by the company, in case of complaints. if the company itself does not provide the expected customer support, the latter may feel cheated, so the consequences will not be positive for the firm. companies that develop a reputation based on seriousness with which they treat their customers and the effectiveness in redressing unpleasant issues, will surely attract a loyal clientele. it should also ensure that those customers, whom they want loyal, perceive a high degree of success, regarding the complaining conduct. an important role is played by employees in direct contact with the clients and their grievances. often, on them and their attitude depends the smooth solution. therefore, employees should be well prepared to deal with these situations and to treat it with seriousness and responsibility. it is harder to relate to an impatient person, but if employees participate to a specialized course, and realize the importance of their role, can adjust the predicament to favour the company. more delicate are situations where consumers are rather restrained regarding the complaining behaviour, so they feel intimidated or simply are not familiar to such situations. the company should carefully design its message to the customers, emphasizing their opinion or advice rather than the complaining process. maintaining a good relationship with current customers and a positive image for potential ones, represent successful factors in increasing the profitability of any organization. attention and seriousness regarding all problems which might arise should be a motto for all companies in search of long term prosperity. references 1. blodgett, g. j., wakefield, l. k., barnes, h. j. (1995), the effects of customer service on consumer complaining behavior, journal of services marketing, vol. 9, nr. 4, p. 31-42. 2. bodey, k., grace d. (2006), segmenting service “complainers” and “non-complainers” on the basis of consumer characteristics, journal of services marketing, vol. 20, nr. 3, p. 178-187. 3. gruber, t., szmigin i., voss, r. (2009), handling customer complaints effectively, managing service quality, vol. 19, nr. 6, p. 636-656. 4. kim, c., kim, s., im, s., shin, c. (2003), the effect of attitude and perception on consumer complaint intentions, jorunal of consumer marketing, vol. 20, nr. 4, p. 352-371. 5. lerman, d. (2006), consumer politeness and complaining behaviour, journal of services marketing, vol. 20, nr. 2, p. 92-100. 6. liu, r.r., mcclure, p. (2001), recognizing cross-cultural differences in consumer complaint behaviour and intensions : an empirical examination, journal of consumer marketing, vol. 18, nr.1, p. 54-74. 7. nyer, u. p. (2000), an investigation into whether complaining can cause increased customer satisfaction, journal of consumer marketing, vol.17, nr.1, 9-19. studies and scientific researches economic edition, no. 15, 2010 491 8. parker, c., mathews, p.b. (2001), customer satisfaction: contrasting academic and consumers’ interpretations, marketing intelligence&planning, vol. 19, nr. 1, p. 38-44. 9. phau, i., baird, m. (2008), complainers versus non-complainers retaliatory responses towards service dissatisfactions, marketing intelligence and planning, vol. 26, nr. 6, p. 587-604. 10. statt, a.d. (1997), understanding the consumer: a psychological approach, macmillan press ltd., londra. 11. twigg-flesner, c. (2003), consumer product guarantees, ashgate publishing ltd. 12. white, c., yu yi-ting (2005), satisfaction emotions and consumer behavioral intentions, journal of services marketing, vol. 19, nr. 6, p. 411-420. aknowledgements financing by the project posdru/88/1.5/s/47646 studies and scientific researches economic edition, no. 15, 2010 492 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro influences of the purchasing power change on the evolution of the agroalimetary markets on european union level laura cătălina ţimiraş “vasile alecsandri” university of bacau timiras.laura@ub.ro abstract this paper aims to identify the manifested connection between the dynamics of the population purchasing power and the dynamic of agroalimentary markets in general as well as by product types on european union level. based on the last data supplied by eurostat 2013, using the specific methods for studying the correlations, we have detected that increases and decreases of the purchasing power generated similar changes on agroalimentary markets level from the point of view of achieved sales in most of the poorer countries of the european union, but not in those states which got beyond the average gross domestic product per capita of the european union. this relationship has been noticed only on the agroalimentary markets as a whole (respectively on the amounts spent by the population for purchasing agroalimentary goods, beverages and tobacco), but not on the level of markets of various types of product (“meat and meat products”, “fruit and vegetables”, “dairy produce, eggs and edible oils and fats”, “beverages”, “sugar and chocolate and sugar confectionery”, “tobacco products”). keywords agroalimentary markets; sales; economic development; purchasing power; european union countries jel classification m31; o11; c10 1. the relationship between the purchasing power and the agroalimentary markets evolution the population demand for agroalimentary goods is determined by endogenous and exogenous, objective and subjective factors. the main formative element of the demand is the food consumption needs, which are the result of physiological impulses. a determinant of the demand for agroalimentary goods is the household income. the demand for agroalimentary goods being triggered by primary needs is very little elastic to both price and income changes, at least in quantitative terms (except the population who lives at the subsistence level). income fluctuations (over a certain level that ensures a decent standard of living) lead mainly to qualitative changes on demand (reflected in value indicators). thus, the economic growth and implicitly the increasing of purchasing power determines the orientation of the population (who has a decent level of living) to more expensive products, with a high level of processing, qualitatively superior, while, in recession times, the decreasing income generates a migration from more expensive products to inferior goods. therefore, this paper seeks to find out the reactions of agroalimentary markets from the point of view of value in the european union countries as a result of the general economic expansion / recession and implicitly of the fluctuations in the purchasing 355 țimiraș power, the analysis being based on the latest official statistical data from eurostat 2013. 2. the relationship between the purchasing power and the agroalimentary markets evolution on the level of some eu countries after 2000 the european union agroalimentary market had an upward trend until 2008 from the point of view of the food, beverages and tobacco sales. along with the onset of the economic crisis and thus with its impact on the purchasing power, the european agroalimentary market had a fluctuant evolution. the sales evolution in the eu retail market in the period of time 2003-2011 is presented in table 1. table 1 retail sale of food, beverages and tobacco in specialized stores and nonspecialized stores in 2003-2011 in the european union (except croatia) year retail sale of food, beverages and tobacco in specialized stores (millions of euro) retail sale in non-specialized stores with food beverages or tobacco predominating (millions of euro) 2003 120,476.56 743,532.40 2004 122,791.43 772,512.23 2005 126,841.90 800,000.00 2006 130,000.00 n.d. 2007 136,000.00 900,000.00 2008 136,000.00 920,832.71 2009 134,727.58 900,000.00 2010 136,585.08 900,000.00 2011 134,000.00 n.d. n.d.no data source: eurostat, 2013 the wholesale markets of agroalimentary products were also affected by the economic crisis, so we can notice that immediately after 2008 there was a decrease in market size in terms of sales, followed by a slight recovery in the coming years from 2010 to 2011 (figure 1). 72 1, 04 8. 99 72 9, 02 9. 17 77 6, 98 3. 65 81 6, 07 7. 91 85 9, 32 2. 50 91 1, 72 2. 97 87 3, 00 0. 00 91 0, 00 0. 00 94 5, 92 5. 20 0.00 200,000.00 400,000.00 600,000.00 800,000.00 1,000,000.00 2003 2004 2005 2006 2007 2008 2009 2010 2011 m ill io ns o f e ur o figure 1 evolution of wholesale of food, beverages and tobacco on eu level (except croatia) source: eurostat, 2013 356 influences of the puchasing power change on the evolution of the agroalimetary markets on european union level in almost all eu countries, the dynamics of agroalimentary markets followed the trend registered on community level. thus, there was a positive trend until 2008 and then, in 2009, the markets experienced an involution, followed by a slight recovery during the next years. though along with the onset of the economic crisis the influence of the decrease in the purchasing power on the sales evolution of agroalimentary markets was a direct and immediate one, manifested in almost all the eu countries, we have studied the relationship between the two variables over a longer period of time (2000 -2010), not only for the period that marked the economic crisis. this has been done in order to see whether the connection between the dynamics of purchasing power and the dynamics of agroalimentary markets which has been noticed immediately after the onset of the economic crisis is valid for a longer period of time. thus, it has been found that the intensity of reactions in agricultural markets as a result of the fluctuations in the purchasing power were different on the level of the eu countries according to their level of development and implicitly to the standard of living of their population. it has been noticed that decreases or increases in the purchasing power were accompanied by similar changes in the agroalimentary markets, especially in the poorest countries of the european union and only slightly in the countries with a high living standard of the population. based on the information presented in the table 2 we can see that on the level of the retail markets, the influences of changes in purchasing power on the evolution of sales of food, beverages and tobacco have been noticed in those countries which are below the average gdp per capita in the eu (23,100 euros / inhabitant in 2010). table 2. the corelation between the the dynamics of the retail sales of food, beverages and tobacco and the dynamics of the gross domestic product per capita on the level of european union countries country real gross domestic product per capita in 2010 (euro per inhabitant) value of correlation coefficient degrees of freedom calculated t value significance of the correlation coefficients for significance level α = 0.05 bulgaria 3,500 0.65 8 2.419 significant romania 4,200 0.60 8 2.121 insignificant latvia 5,900 0.84 8 4.379 significant lithuania 7,100 0.81 8 3.907 significant poland 8,000 0.13 8 0.371 insignificant hungary 8,800 0.48 8 1.548 insignificant estonia 8,300 0.65 8 2.419 significant portugal 14,900 0.05 8 0.142 insignificant slovenia 15,300 0.67 8 2.553 significant cyprus 18,500 0.60 8 2.121 insignificant spain 20,600 0.83 8 4.209 significant european union 23,100 italy 23,500 0.33 8 0.989 insignificant france 27,400 0.57 8 1.962 insignificant belgium 29,600 0.78 5 2.787 significant germany 29,100 -0.49 8 -1.590 insignificant united kingdom 30,500 0.60 8 2.121 insignificant finland 30,600 0.01 7 0.026 insignificant austria 31,300 0.02 8 0.057 insignificant netherlands 33,100 0.02 6 0.049 insignificant sweden 34,500 0.67 8 2.553 significant ireland 36,500 0.52 8 1.722 insignificant 357 țimiraș (source: personal processing after eurostat, 2013) n.d. – no data note: the correlation has been determined based on previous year indexes for the real gdp / capita and cumulative value of retail sale of food, beverages and tobacco in specialized retail stores and nonspecialized in stores with food beverages or tobacco predominating indicators. we have studied those countries wherefore we have had statistical data for the two correlated indicators for the period of time 2000-2010 (2010 being the last year for which official statistic data supplied by eurostat has been available for non-specialized retail stores with food beverages or tobacco predominating indicator). for some countries (belgium, finland, netherlands) we have taken into consideration a lower number of years to determine the correlation coefficients according to the available official data. in order to study the correlation we have determined the pearson correlation coefficient. the testing for the significance of correlation coefficients has been done using the t test. thus, in 6 out of the 11 countries analyzed (50%) which have a gross domestic product per capita less than 23,100 euros, there have been registered significant correlation coefficients for a significance level of 5% between the dynamics of sales retail food and beverages and tobacco and the dynamics of gdp per capita, the values of those coefficients denoting medium or strong relations between the two variables studied. also, analyzing the registered values of the correlation coefficients, we have noticed that only 2 out of the 11 countries (poland and portugal) had a very weak connection between the correlated variables. on the other hand, on the level of the 10 countries analyzed, which have a living standard over the eu average, only two out of them (20%) had relationships with significant correlation coefficients and in 50% of them (germany, finland, austria, netherlands, italy) the correlation coefficients have attested a very weak, a weak or even an inverse connection between the purchasing power dynamic and the agricultural markets dynamic. therefore, it confirms that fluctuations in the purchasing power put their mark on the evolution of agricultural markets, especially in countries where the standard of living is lower (and only accidentally in countries with high living standard). 3. the relationship between the evolution of the purchasing power and the dynamics of the agroalimentary markets by types of product on the level of some eu countries after 2000 having official statistic data on the sales of agroalimentary products by categories only for the wholesale trade, the analysis below is based exclusively on the information concerning this indicator. given the fact that the agroalimentary products marketed on the wholesale markets are largely distributed on the retail markets and, after that, they get to the final consumer, the trends reflected in the sales evolution on this level can be an indicator for the trends of population demand. the agroalimentary markets by large groups of product (“meat and meat products”, “fruit and vegetables”, “dairy produce, eggs and edible oils and fats”, “beverages”, “sugar and chocolate and sugar confectionery”, “tobacco products”) had different trends. for example, in the case of the product markets such as "meat and meat products", "fruit and vegetables", "beverages", along with the onset of the economic crisis we have noticed changes in the positive trends registered until 2008, while on the level of the markets, "sugar and chocolate and sugar confectionery" and "tobacco products", the evolution was upward both before and after the onset of the economic crisis. 358 influences of the puchasing power change on the evolution of the agroalimetary markets on european union level 20 03 20 03 20 03 20 03 20 03 20 03 20 04 20 04 20 04 20 04 20 04 20 04 20 05 20 05 20 05 20 05 20 05 20 05 20 06 20 06 20 06 20 06 20 06 20 06 20 07 20 07 20 07 20 07 20 07 20 08 20 08 20 08 20 08 20 08 20 08 20 09 20 09 20 09 20 09 20 09 20 09 20 10 20 10 20 10 20 10 20 10 20 10 0 20,000 40,000 60,000 80,000 100,000 120,000 140,000 160,000 meat and meat products fruit and vegetables dairy produce, eggs and edible oils and fats beverages sugar and chocolate and sugar confectionery tobacco products figure 2 the wholesale evolution by types of agroalimentary products on the eu level (except crotia) in the period of time 2003-2010 (millions of euro) source: eurostat, 2013 studying the relationship between the dynamic of sales by product groups and the evolution of the gdp / capita in the eu countries, we have noticed that, unlike the above-described trends which were registered on the agroalimentary markets level as a whole, we haven’t found any influence between the purchasing power dynamic and the dynamic of the sales of agroalimentary products by categories (the correlations registered are insignificant, have low intensity and even different directions). there are a few exceptions some states where significant correlations have been found (considering a significance level of 5%) between the indicators analyzed, but we haven’t noticed a manifestation of these connections only in certain categories of countries according to their level of development (table 3). the very small number of countries in which the relationship between the variables studied has been verified attests that these are purely coincidental therefore we have been unable to draw any conclusion on how various agroalimentary markets react as a result of the changes in the purchasing power, in general (regardless of the level of development of that country), or by categories of country according to the level of development / purchasing power of their populations. table 3. the countries which registered significant correlation coefficients (for a significance level of 5%) between the gross domestic product per capita and the wholesale of agroalimentary products by categories agroalimetary product categories meat and meat products fruit and vegetables dairy produce eggs and edible oils and fats beverages coffee, tea, cocoa and spices sugar and chocolate and sugar confectionery tobacco products countries with the gdp / capita under the eu average poland hungary lithuania poland lithuania hungary portugal romania lithuania poland romania hungary romania 359 țimiraș countries with the gdp / capita above the eu average united kingdom united kingdom united kingdom netherlands sweden (source: personal processing after eurostat, 2013) note: the correlation has been determined based on previous year indexes for the real gdp / capita and the wholesale of food, beverages and tobacco. we have studied those countries wherefore we have had statistical data for the two correlated indicators for 2000-2010. for some countries we have taken into consideration a lower number of years to determine the correlation coefficients according to the available official data. in order to study the correlation we have determined the pearson correlation coefficients. the testing for the significance of correlation coefficients has been done using the t test. conclusions in the european union countries the fluctuations in the purchasing power made their mark on the evolution of the agoalimentary markets from the point of view of the sales, especially in those states where the standard of living is lower than the average of the eu (respectively a gdp / capita under the eu average). thus, beyond the immediate impact which the decreasing of the purchasing power generated by the economic crisis had on the evolution of the agroalimentary markets in almost all the eu countries, this connection was verified for a longer period of time only in most of poorer countries of the eu. so, while in the first part of this paper we said that the decreasing of the purchasing power generates an orientation of the population towards cheaper agroalimentary goods and, implicitly the agroalimentary market tends downward from the point of view of value (and not quantity) in those countries with a standard of living which ensures a decent life, however this statement is not valid in the case of countries with a very high standard of living (in this case the agroalimentary markets are not affected by changes in the purchasing power, of course if these changes are not so big as to seriously affect the standard of living) at least in the countries in question. we must mention that the influence of changes registered by the purchasing power has been noticed only on the agroalimentary markets as a whole, respectively they affected the total income allotted for the buying of food products (especially in those eu countries where the standard of living is not too high), but not in the various markets by product categories ("meat and meat products", "fruit and vegetables", "dairy produce, eggs and edible oils and fats", "beverages", "sugar and chocolate and sugar confectionery", "tobacco products"), in this last case just a very small number of eu countries, both poorer and richer, registering significant connections between the correlated variables. references diaconescu, m. (2003), marketing agroalimentar, ediţia a ii-a revăzută, bucureşti, uranus publishing house. eurostat (2013), available on http://epp.eurostat.ec.europa.eu. harja e., ţimiraş l.c. (2009), metode statistice utilizate în cercetarea de marketing, bacau, alma mater publishing house. malhotra, n.k. (2004), marketing research an applied orientation. fourth edition, upper saddle river, new jersey, pearson education. 360 influences of the puchasing power change on the evolution of the agroalimetary markets on european union level ţimiraş, l., nichifor, b., zaiţ, l. (2012), particulars of demand for agricultural products in the domestic market, international conference risk in contemporary economy, 243-250. ţimiraş, l.c. (2007), evoluţia marketingului agroalimentar din românia, în contextul extinderii uniunii europene, bacau, edusoft publishing house. voineagu, v., lilea, e., goschin, z., vătui, m., boldeanu., d. (2002), statistică economică. teorie şi aplicaţii, bucureşti, tribuna economică publishing house. zahiu, l., dachin, a. (2001), politici agroalimentare comparate, bucureşti, economic publishing house. 361 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the audit of financial statements prepared by the beneficiaries of eu grant dănuţ rada drăgan european university of lugoj radanutdrd@yahoo.com doina rada “eftimie murgu” university of reşiţa doinarada@yahoo.com abstract the patrimonial economic entities public institutions or economic agents, beneficiaries of eu grants, are required to maintain separate accounts situations of the use of these financial resources and also to prepare financial statements in which to be reflected the fees occurred by implementing of projects. the audit of these financial statements is specific and is based on the provisions of international audit standards isrs 4400 “international standard for related services” and isae 3000 “international standard for certification measures”. in some cases, considering the request of the audit beneficiary, can be applied the provisions of isa 800, international audit standard “special considerations-audit of financial statements prepared in accordance with special purpose frameworks”. keywords patrimonial entities; grants; european union; audit; financial statements jel classification m42 1. european funds accessing, between needs and responsibilities currently, european funds represent an opportunity for romania, but at the same time, directly, they also represent an opportunity for businesses and public institutions, that can access, by the projects developed, significant amounts of money for development, modernization, structural changes and cooperation. in order to know and to use in the self-interest the european funds, it is necessary to be aware of the laws, values, operational tools, business opportunities and also economic and geostrategic lines of action. these funds are an expression of freedom and european democracy, based on cooperation and initiative in each country which wants to highlight their cultural values and economic initiatives, supported by the financial resources of the european economic community. for a better success it is necessary the knowledge of structural instruments implemented by several regional operational programs (seven in all), plus eight new programs of cooperation with other states. for this purpose, in romania, has been appointed the managing authority among the ministries, which deals with the program implementation at a territorial level, while, in addition to these, it also operates other intermediary bodies at a central or regional level, depending on the programs adopted. in collaboration with the european community, in order to coordinate national programs, it operates the authority for coordination of structural instruments (acis), an institution created in the interior of the ministry of finance. the total amount of structural and cohesion funds allocated to romania is 19.668 billion euros, of which 12.661 billion represent funds under the 'convergence' 205 rada, rada objective, 6.552 billion euro allocated to the cohesion fund and allocated 0.455 billion euro allocated for the objective of "european territorial cooperation" . to access these important financial resources made available by the european union, it was necessary to create a programmatic framework that includes a number of strategic documents for the implementation of structural and cohesion funds in romania. these are: the national development plan 2007-2013; the national strategic reference framework 2007-2013; operational programs; framework implementation documents. the necessity of these strategic documents was claimed by several factors: the need to systematize the multiple requirements of the romanian economy, to eliminate disparities and gaps to the european union; creation of a national strategy in order to absorb european funds; ensuring the most efficient use of these funds; ensuring transparency of the destination for european funds; establishment of a charge for those who access and use the european funds, establishing powers and responsibilities to ensure the integrity of european public funds and lack any possibility of fraud. the later objective also contains the organization of audit activity of expenditures regarding grant funding sources, obtained by applicants, which can be both public and private entities in romania. the audit activity, as an external financial control, made by an accountant, a member of a professional union, affiliated to the european accounting bodies comes to provide the assurance for the management authority of european projects that funding sources were used on the purposes determined by the project (legal), they are related to the implementation period and were used with maximum efficiency. 2. the eu requirements regarding auditing activity of european projects audit of the expenditures realized from sources of eu funding like any public funding, those with funding which comes from the european union funds, should be subjects of financial control to ensure their safety, efficient use and allocation according to established objectives. in addition to its own control of users of such resources, the sponsor (eu), by managing authorities of structural and cohesion programs requires that costs incurred to implement these projects to be checked (audited) by an external expert, independent member of the national professional body. requirements are formulated in terms of reference that are transmitted to the auditor and that record the documentation procedures agreed by the contracting authority to be applied in order to ascertain the quality of expenditures, to be incurred on the project (the reality), to be accurate (accuracy) and eligible. ethical requirements which need to be applied in carrying out the audit mission are, integrity, objectivity, professional competence, confidentiality and professional conduct. independence is not a requirement invoked by isrs 4400, but if it is affected, the situation will be referred in relation.audit engagement is based on the international standard of related services isrs 4400 commitment to perform agreed-upon procedures regarding financial information, as promulgated by the international federation of accountants (ifac). the ssris are addressed to missions related to financial information and allows the auditor to apply specific procedures agreed by the customer, in order to find some 206 the audit of financial statements prepared by the beneficiaries of eu grant facts that can be communicated through a report which in the case of the auditing eu funds, is called "report of factual findings". since this report only provides feedback on the quality of information in the financial statements of applicants for eu funded projects, it expresses no certification. procedures applied were determined solely by the contracting authority and serve it to assess whether the costs claimed in the financial report prepared by the beneficiary are eligible under the terms and conditions of the financing contract. financial situation over which goes the audit engagement is called claims for reimbursement of expenses (crc) or financial report. regardless of the name, this summary includes all costs incurred by the customer in order to achieve the project objectives. the mission of the auditor is to verify that the expenditure presented by the beneficiary refund application has been made in the interest of the project and that they are correct and payable. the object of an audit of the type in question is the auditor to perform specific procedures agreed by both sides, but, with the report prepared, the auditor does not express any assurance mission since it is not an audit (review). this report is strictly addressed only to those parties that have agreed to the procedures to be performed. since contracting audit work is not done by letter but by contract assignment under the provisions of the civil code, the auditor is unable to formulate in accordance with isrs 4400 audit requirements. the basis of the procedures to be applied are the terms of reference for an expenditure verification, emanate from the beneficiary and complying with auditing standards impugned by paragraph 12. audit mission planning will take into account both the provisions of isrs 4400 and the terms of reference, the role of planning is to streamline the mission, to order it so as expenses to be checked for the most part (materiality threshold being 60%). proper planning will help identify important areas of mission and treat them accordingly to the identifying potential problems with time management and organizational mission; also, adequate designating the tasks of the team members, coordination of work done by other practitioners and experts. at the beginning of the engagement, critical issues will be analyzed. for instance: terms of the mission; characteristics of the problem and identified criteria ; the mission and possible sources of evidence; understanding the entity and risk; identify users and their needs; analysis of materiality and risk assurance engagements; personnel and experience requirements; nature and the degree of involvement of the experts. documenting of the auditor will aim to obtain sufficient appropriate audit evidence and fair at the same time, able to support the auditor's opinion on the quality of information contained in the application for reimbursement or financial report. the practitioner (the auditor) will use professional judgment and he will use professional skepticism in the evaluation of the amount of evidence, quality of evidence, credibility of the information. obtaining a sufficient evidence is a systematic and iterative process that involves: obtaining an understanding of the problem, including the internal controls; assessment of the risk of distortion of information received; developing overall responses and determining the nature, timing and extent of procedures; 207 rada, rada appropriate risk-carrying procedures identified as for example, inspection, observation, computation, interviewing, testing the effectiveness of controls. documents to be checked by the auditors will be in all areas of accounting and financial records of the applicant and in this respect the terms of reference transmitted by the contracting authority to collect samples refer to: accounting books under l.82/1991, accounting law and subsequent amendments; the budget of the beneficiary into chapters, subchapters, paragraphs and titles; checking balances, both analytical and synthetic; cards account various operations; accounting notes; public procurement files developed in accordance to oug no.34/2006; contracts and order forms; invoices; statements of work and payment conditions; takeover process; bank statements and orders; contracts of employment concluded between the beneficiary and employees; times – sheets with the actual time worked on the project; payrolls. regarding the procedures to be applied both isrs 4400 and terms of reference, indicate two categories namely general procedures and analytical procedures. in the stage of appliance of the general procedures the auditor verifies that: the request for reimbursement is in accordance with the terms of the financing contract; the beneficiary shall keep accounting records for the project using different analytical accounts and accounting system is in accordance with national legislation it is possible to evaluate the efficiency and effectiveness of expenditures included in the request for reimbursement; information contained in the request for reimbursement is reconciled with the accounting and beneficiary records. in the second stage, of analytical procedures, the auditor performs a thorough check of expenditure categories in the request for reimbursement, analyzing if: categories of expenditures from the refund application correspond with the categories of expenses of the project budget; costs incurred correspond to those of the project budget; costs incurred are in accordance with the grant agreement; the total amount requested by the crc does not exceed the grant provided for in the grant agreement; budget provisions were modified by reallocation between budget lines of the same chapter and if they have undergone a memorandum to the contracting authority. sampling for an audit of eu funds is a very important issue given the diversity of activities for a project. after a preliminary risk assessment accompanying each category of expenses, the auditor will select those who are at a high risk. a special note for this type of audit is to check public procurement operations as required by the contracting authority issued terms of reference, which should be checked at 100%. feature of expenditure on projects with european funding, to be eligible, it is a prerequisite that these expenses be reimbursed by the contracting authority. checking the features (eligibility) costs begins with documentary evidence of 208 the audit of financial statements prepared by the beneficiaries of eu grant expenditure performance, or payment for the purchase made. such bills are reviewed in terms of quality of documents (form and substance), then the corresponding payment orders or other documents of equivalent probative value. the next step in this line (to verify eligibility) will be the highlight mode control in accounting transactions: transaction accounting note, registration card or register warehouse inventory numbers, drawing an acceptance report, preparing a bill for the commissioning etc. for an expense to be considered eligible for funding under the agreement, it must meet the following conditions: it needs to be designed and provided in the grant agreement; it needs to be made and paid by the beneficiary or his partners before the deadline for submission of the final reimbursement; it needs to be recorded in the accounts of beneficiary / partner based on evidence that can be identifiable and verifiable, and be original. an important issue arising from isrs 4400 and standard provisions of the terms of reference is to verify the accuracy and reality reflected in the request for reimbursement operations or the financial report. it is in this case to determine whether transactions / operations were recorded chronologically in the accounting system and the application for reimbursement and then systematically different analytical accounts of the project. it also verifies that expenditure for a transaction were correctly classified in chapter (section) cost of the project budget and have been used correctly currency exchange rates. to establish the reality of expenditures, the auditor uses the work procedures as following: verifying the receiving of goods delivered, in terms of indicating the place and date of receipt of registration and accounting management, specifying management and accounting note recording; verification of work performed and services rendered; verification of shipping documents (delivery note, invoice) notes the reception and operation. finally the auditor shall express its opinion on reality, legality and accuracy of transactions / operations carried out by project grant of the findings. the following assurance report shall refer to: significant limitations, inherent problems associated with the evaluation; identify the party responsible for producing the information contained in the audited financial statements; performing the mission according to international isae audit standards. in the report, the practitioner will record, the adequacy of communication as well with those charged with governance, on the relevant aspects of governance interest arising from the assurance engagement. the practitioner should obtain written statements from the responsible party, regarding authorship accountability for audited financial statements, the request for reimbursement and the expenditure. in case a written statement might be missing, the practitioner will be able to: draw a conclusion with reserves; declare the impossibility of expressing a conclusion because of the limited area in which the mission can be applied; includes a restriction on the use of the assurance report. the elements of the report of factual findings are the following: a) title: report of factual findings; 209 rada, rada b) the recipient (usually the client who engaged the auditor contracting authority); c) identify specific financial information on which procedures have been agreed; d) a statement that the procedures performed were those who agreed with the client; e) a statement that the mission was performed in accordance with international standard on related services; f) a statement of compliance with auditor independence although isrs 4400 – does not require it; g) identifying the purpose for which it was performed the procedures agreed; h) a statement that the procedures performed do not constitute either an audit or examination and therefore do not express any certification; i) a statement that the report is limited to those parties that have agreed procedures agreed; j) date of report; k) auditor's address; l) signature of the auditor. the report containing factual findings above items shall be prepared in duplicate and accompanied by a record receipt for the beneficiary. as can be seen from the articles, the task of auditing the expenditure for the eu grants is a reasonable assurance engagement, the objective of which is to reduce the mission’s risk to a level low enough to allow the auditor to obtain a basis for a positive form of expression of an opinion. references batude, d. l. (1997), audit conptabil et financier, editions nathan, paris. c.a.f.r. (2006), norme minimale de audit. c.e.c.c.a.r. (2007), manualul privind standardele internaţionale de audit, certificare şi etică, bucharest. law no. 82/1991, with subsequent amendments (ro). munteanu, v. (coord.) (2003), control şi audit financiar contabil, lumina lex publishing house, bucharest. o.m.f.p. 3055/2009 for the application of accounting regulations in accordance with the accounting directives, with amendments and supplements (ro). o.u.g. 34/2006 on public procurement, with amendments and supplements (ro). peres, i., bunget, o., peres, c. (2006), audit financiar contabil, mirton publishing house, timişoara. rada, d. (2009), auditul situaţiilor financiare anuale. teorie şi practică, mirton publishing house, timişoara. 210 microsoft word apostoaie constantin marius_eng.doc social responsibility at the academic level. study case: the university of bucharest paul marinescu, university of bucharest, romania sorin-george toma, university of bucharest, romania ionuţ constantin, university of bucharest, romania abstract in the last decades the corporate social responsibility (csr) has been a major subject both for universities, civil society and businesses. although the csr concept is especially promoted by large multinational and transnational corporations, it has become also a prominent issue for universities. social responsibility represents more than a challenge for universities. it has to be a purpose of the universities, taking into account that young people formation also means creating a high level of awareness about the need to involve members of society in solving social problems. our paper contributes for better clarifying the csr concept and presents as a study case some of initiatives of the university of bucharest related to the social responsibility. keywords corporate social responsibility, university, social responsibility, team work association, university of bucharest, faculty of administration and business jel codes: m 14, i 21 introduction a global phenomenon, the corporate social responsibility (csr) aims to solve economic, social and environmental problems in order to increase both the benefits for society and for the companies. on the other hand, the csr aims to educate people to become fully engaged actors in the change of society they live. education in general and higher education in particular, teaches people how to respond to the postmodern society challenges abiding by legal constraints and ethical principles, how to accomplish tasks to society and how to be responsible global citizens. helping people become more socially responsible represents an essential objective for today’s universities (giancalone, thompson, 2006). in this respect every student’s/graduate’s attitude has to be centered on the ultimate goal of acting only with complete social responsibility (sawasdikosol, 2009). as the universities have become more socially engaged their role in society has fundamentally changed. they accept “their public responsibility for promoting social equity and an inclusive society” (eua, 2007, p. 2). the paper contributes for better clarifying the csr concept and presents as a study case some of initiatives of the university of bucharest related to social responsibility. our paper is structured as follows: in the first section, we analyse the csr concept and its relationship with businesses and universities. in the second section we show how the team work association and the scientific circle “business, ethics and social responsibility” have implemented social responsibility projects within the university of bucharest and in partnership with other institutions. finally some conclusions are presented. studies and scientific researches economic edition, no. 15, 2010 404 from the social responsibility of corporations to the social responsibility of universities in the last decades the csr has become a major subject both for universities, civil society and businesses. corporate sustainability, corporate citizenship and socially responsible behaviour are other terms which have been used more or less as synonyms in the literature. since the end of the second world war, academics and practitioners have tried to establish an agreed-upon definition of the csr concept. in the last decade these definitions have pointed out that csr is a global concept (table 1). table 1definitions of csr no. author, year definition 1. kotler p., lee n. (2005) csr is “a commitment to improve community wellbeing through discretionary business practices and contributions of corporate resources”. 2. world business council for sustainable development (2004) csr describes “business’ commitment to contribute to sustainable economic development, working with employees, their families, the local community, and society at large to improve their quality of life”. 3. mcwilliams a., siegel d. (2001) csr is “a set of actions that appear to further some social good, beyond the interests of the firm and that which is requiring by law”. 4. european commissiongreen paper (2001) csr is “a concept whereby companies decide voluntarily to contribute to a better society and a cleaner environment”. 5. dessler g. (2001) csr refers to the extent to which companies should and do channel resources toward improving one or more segments of society other than the firm’s own stockholders. the above mentioned definitions show that they are to a large degree congruent. in essence the csr: • constitutes an inclusive concept, embracing the entire spectrum of socially and environmentally beneficial activities of businesses; • is an eclectic and multidisciplinary field broadly focused (carroll, 1994); • combines the contribution to economic prosperity with environmental quality and social capital; • honors ethical values and respects people, communities, and the natural environment (white, 2006); • represents an interactive and continuous improvement process, including internal (e.g. employees) and external (e.g. shareholders) stakeholders; • imposes the company to behave not only efficiently, but also environmentally and socially responsible; • is treated rather as an investment, not a cost, and is linked to profitability; • comprises four components (carroll, 1991): economic, legal, ethical and philanthropic (figure 1). studies and scientific researches economic edition, no. 15, 2010 405 figure 1the four components of csr the csr concept is important in the business world because consumers want to buy products and/or services form companies they trust. therefore, csr represents today a crucial element to maintaining success in business. due to several factors as globalization, changing social expectations or increasing affluence, more and more organizations are interested in social responsibility. although the csr is especially promoted by large multinational and transnational corporations, it has become also a prominent issue for universities. there are several reasons that explain the application of csr towards universities as follows: universities are the main contributors for the formation of forthcoming employees both in public and private companies; universities play a major educational and research role within the communities in which companies operate; universities help people to find a balance between their personal needs and wants and those of the society; as the higher education market changes, building deeper strategic relationships with their stakeholders (e.g. the students, the employers, the state, the society etc.) has become central to the competitiveness of universities; universities contribute to regional lifelong learning and employability; the corporate involvement in universities has increased due to the broader marketization of higher education services; the rising of the collective awareness of students and professors creates the need for implementing initiatives related to csr; universities are called to play an important role in meeting the environmental challenges by integrating the sustainability concept in the curricula etc. all these emphasize that by their contribution to the prosperity of the society universities have an increasing social responsibility. this is why universities play a critical role in creating responsible global citizens in the postmodern world. in this respect the university of bucharest represents a valuable example. the four components of csr philanthropic responsibilities“be a good corporate citizen” legal responsibilities “obey the law” economic responsibilities“be profitable” ethical responsibilities“be ethical” studies and scientific researches economic edition, no. 15, 2010 406 the social responsibility of a romanian university. study case: university of bucharest social responsibility in academic environment represents more than a challenge. it must become a purpose of the academic environment, taking into account that young people formation also means creating a high level of awareness about the need to involve members of society in solving social problems. identifying these problems and their resolution means attitude, effort and competence. the creation of this state may be in an organized setting in which students, teachers and practitioners can find solutions to serious social problems existing in society. in this paper we consider the presentation of two initiatives at the university of bucharest, in which students actively participate in solving specific problems of disadvantaged social groups. these initiatives have been translated into the achievement of a scientific circle and a professional association team work. because on the university level we cannot separate the quality of a process from the moral actions through which it materializes, it was created the scientific circle "business, ethics and social responsibility" of the faculty of administration and business (faa), which contains two directions of development. within the business component it was founded a business incubator through the ideas of students, teachers and researchers can become businesses after a process of evaluation of their usefulness. market research will demonstrate if the selected idea can become a product or service attractive for the market. if it is possible that the idea will materialize it appears the necessity of registering this idea at osim to become a trademark. we can speak of a laborious process in which we use the concepts of management, marketing, public relations, advertising, entrepreneurship, organizational and individual behavior, sociology, communication, commercial law. in this coherent mixture of research are involved specialists from the domains above mentioned so the result will be of great accuracy. in achieving this scientific circle we start from the principle that successful businesses mean morality, but also social involvement. therefore, the other components of the system created in the framework of scientific circle refer to ethics and social responsibility. "doing the right thing" becomes a way of action in the businesses but also within the social actions. we cannot separate this kind of sets of values which we apply in the two areas. ethics and morality are thus normal components of a common operating model in business but also in the social involvement. in october 2009, the faa, university of bucharest and the school of arts and crafts (sam) no. 3 bucharest had become partners in the national project "we are not indifferent, we are your friends", which runs from 2009-2013. sam no. 3 is a special school, where more than 600 poor youth with disabilities aged between 14-22 years study. among the objectives of the project it counts: • to provide help to the pupils from sam no.3; • to carry out pedagogical activities by the students of faa for the pupils of sam no. 3; • to participate in social and sport activities etc.. in december 2009, university teachers and students donated 42 food packages, each worth 100 lei, during the christmas holidays. at the end of march 2010, teachers and university students participated in the commissions of the contest organized by sam no. 3. on this occasion they again donated 46 food packages, each worth more than 85 lei. this national project has become part of the activities that have been developed within the scientific circle "business, ethics and social responsibility." in the age of globalization it emerges a close relationship between companies, communities, and local, national and international institutions. university becomes a bridge between these entities. from the perspective of the ethical principles creating a complex of behavior skills, values and beliefs about what is and what is not morally correct is the mission of education. this is why ethics and social responsibility can be an answer to the challenges that are rising from the current economic crisis. activities of the scientific circle and the association have studies and scientific researches economic edition, no. 15, 2010 407 shown us that among the major causes of the current crisis, we mention the lack of ethics in business firms and non-involvement in social action. since 2002, the team work association has developed its actions within the university of bucharest. it appreciates basic values as professionalism, teamwork and volunteerism. the objectives of the association are to: • promote among students a positive attitude towards volunteering and teamwork; • familiarize students with diverse organizational environments by carrying out projects; • valuate the theoretical knowledge of students. team work is based on the organizing principle of a company, comprising departments coordinated and composed of students, each one with its own projects in progress: human resourcescommunicationresearchinternational relationstrainingteam work school. the association's mission is to enable students to gain through volunteering, the experience needed effective employment in the labor market, offering students the opportunity to put into practice the theory taught in college. in all projects we have in our view to respect the basic principles of business ethics and social responsibility. permanent consultation among the association members, guidance through mentoring, support through tutorials help to maximize the potential of each student. the facilitation of a participatory and active training contributes to support students in presenting problems, solving projects, and changing mentalities. projects, debates, team work are ways to stimulate interest for real problems and to generate the needed competences to solve them. within the association there is an existential path: to know – to do – to be. in the framework of events realized in 2009 more than 4,000 young persons had participated. in the school team work department, which has the motto “to form us by forming the others”, students develop activities to help children from poor families or children without families. their skills (mathematics, romanian language, informatics, foreign languages etc.) are important elements in children's education. this is why the action is a way to take responsibility, but also for assessing the values of ethics and social responsibility. the development of youth, extensive training programs and partnerships are so many opportunities to check virtues that social responsibility in finding real solutions for the social groups. the partnership with day care centers and orphanages allow team work association to address several students and a greater number of children. through team work school students have the opportunity to share their knowledge of young children from families with financial and social situations more difficult. thus, the association becomes a laboratory in which are built new partnerships, where are clearly define and apply principles of ethics and social responsibility in economic, academic, and social activities. setting up branches in cluj-napoca and craiova and developing projects in these centers are important objectives of the team work association. the activities carried out under the "the botanic garden – the garden of my town" program have involved more than 800 students. the projects of the program have facilitated the acquiring of essential skills in human relationships by the students involved. the environmental issues, the problems related to organization, the best use of resources imposed to find solutions at the project teams’ level. the leadership proved to be the essential element in completing the projects coordinated by team work. thus, the team work members learned how to run a system (project / team / organization). within the department open amphitheatre were held meetings with representatives of business environment, personalities of cultural life, and participants to social projects. all these experiences have shown that participants' involvement is an essential spring social activities. youth exchanges, summer schools organized for and with youth are funded by international programs. this project enables the possibility of young people to think economically. writing and submitting projects, obtaining financing and implementation of a project are activities made by several students’ project teams. studies and scientific researches economic edition, no. 15, 2010 408 non-formal education is focused mainly on soft-skills development within training programs. the objectives of the development of these trainings are to increase students' professional potential in order to provide them employment opportunities in the labor market. companies define another image on the graduates and can actively contribute to their training before embarking. the national and international summer schools have contributed to the development of projects and activities that facilitate development of interpersonal and communication skills essential in running all programs of the association. the partnerships with companies and non-governmental organizations facilitated the creation of needed competences in the business field. research activities carried out within the research department provided answers about the educational needs of young people and suggested courses of action on integrating them into practical activities. the projects carried out within departments have pitted academic and business environments so that students, teachers and business people can build a positive relationship for both academic and business environment. social responsibility has become a way of action in which participants can be involved in social projects. from this inter-human relationships system the firm as an economic engine cannot be absent. thus, we can say that the amounts allocated for social activities can educate groups about the initiative and action required as essential factors in achieving organizational performance. the two initiatives at the university of bucharest (the scientific circle "business, ethics and social responsibility" and team work association), demonstrate that only through active involvement of major stakeholders (e.g. students, teachers, researchers, businessmen, nongovernmental organizations) the spirit of social responsibility can live in each event. conclusions starting from the second half of the 20th century many debates and discussion about csr have been taking place. in the last decades the csr has become a global concept that embraces multiple stakeholders or partners of organizations (e.g. the employees, the environment, the society). this is why there is a generalized recognition of the importance of csr in the postmodern society. the changing dynamic of the relationships among companies, universities and society emphasizes the need for a strong partnership among these main actors. as business cannot succeed in failing societies so do universities. being more aware about the impact that they have upon the society within they are located the universities have fully understood the importance of their social responsibility. references 1. carroll a. b. (1994), the pyramid of corporate social responsibility: toward the moral management of organizational stakeholders, business horizons, july/august 1991 2. carroll a. b.(1994), social issues in management research: expert’ views, analysis, and commentary, business society, vol. 33(5), pp. 39-48 3. dessler g. (2001), management: leading people and organizations in the 21st century, new jersey: prentice hall, second edition 4. european communitiesgreen paper (2001), promoting a european framework for corporate social responsibility, http://ec.europa.eu/employment_social/soc-dial/csr/greenpaper_en.pdf 5. european university association, the lisbon declaration europe’s universities beyond 2010: diversity with a common purpose, 2007, http://www.eau.be 6. giancalone r. a., thompson k. r.(2006), business ethics and social responsibility education: shifting the worldview, academy of management learning & education, 2006, vol. 5, no. 3, pp. 266-277 studies and scientific researches economic edition, no. 15, 2010 409 7. kotler p., lee n. (2005), corporate social responsibility: doing the most good for your company and your cause, new jersey: john wiley & sons 8. mcwilliams a., siegel d. (2001), corporate social responsibility: a theory of the firm perspective, academy of management review, vol. 26(1), pp. 117-127 9. sawasdikosol s. (2009), driving universities’ collaboration toward the new era of sustainable social responsibility, http://www.usralliance.org 10. white a. l. (2006), business brief: intangibles and csr, business for social responsibility, february 2006, http://www.bsr.org 11. world business council for sustainable development (2004), corporate social responsibility, http://www.wbcsd.ch/templates/templatewbcsd studies and scientific researches economic edition, no. 15, 2010 410 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro equality of opportunity between men and women on the labour market – the gender pay gap within the eu member states oana ancuţa stângaciu “vasile alecsandri” university of bacău anca_stangaciu@yahoo.com abstract the actions taken for the promotion of the equality of opportunity between men and women and for eliminating the direct or the indirect discrimination apply to the field of employment as well as to the field of education, health, culture, information and the participation in the decision making process. starting from one of the objectives of the strategy for the equality of opportunity, being aware of the real situation of women participation compared to men participation to the economical and social life, this analysis offers a perspective on the equality of opportunity between men and women in the field of employment, seen based on the statistical data. thus, in order to quantify this phenomenon using methods specific to the statistical analysis, we used the gender pay gap indicator pertaining to the eu member states per total economy, as well as per economical activities, and the research results show that on the eu level there are still significant gender pay gaps. keywords gender pay gap; earnings; nace rev.2. – statistical classification of economic activity jel classification c16; e24; j70 1. introduction most of the times, in equal work conditions the salaries of men and women are the same; however, the inertia of tradition and the degree of difficulty concerning the physical or intellectual load required in performing certain jobs lead in fact to discrepancies between the earnings of women and men, on the level of all the eu member states as well as by economical activities. 2. methodology in assessing the gender pay gap, we used the unadjusted gender pay gap (gpg) indicator. according to the eurostat methodology, the gpg represents the difference between average gross hourly earnings of male paid employees and of female paid employees as a percentage of average gross hourly earnings of male paid employees. the data are broken down by economic activity classification nace rev. 2 from reference year 2008; that is the reason why the analysis of activities for the gender gaps was performed starting in 2008. the gpg is calculated at member states and eu level, by aggregation to the total level of nace rev. 2. (except for public administration, defence, compulsory social security) using the arithmetic mean (eurostat). we must mention the fact that for the period of time subjected to the analysis there is no data available on national level pertaining to the gpg values for greece, and consequently this country was excluded from this study; in the case of ireland, data is missing for the year 2011, and for italy and latvia the data are not broken down by activities for 2008 (in order to ensure the continuity of this analysis, 95 stângaciu instead of the missing data we took into consideration the data existing for 2010), while for austria the distribution per activities nace rev. 2 is available only for 2010. 3. gender pay gap in the eu member states in 2011, on the level of the european union (ue-27) men had gross hourly earnings 16,2% higher than women, decreasing by 1,5 percentage points compared to 2006 when there was a gap of 17,7%. according to figure 1, we can notice that this decreasing trend existing on the level of the european union pertaining to gender pay gap between 2006-2011 can be seen in most of the states except for malta, where the gpg increases by 7,7 percentage points the highest increase registered on eu-27 level -, romania, portugal, hungary (in these countries, the increase is around 4 percentage points) and in italy, belgium, bulgaria, where there is an increase below 1,5 percentage points. the most accentuated decrease of the gender pay gap on eu-27 level was registered in slovenia, netherlands, cyprus, slovakia and lithuania (a decrease of over 5 percentage points), while the lowest values, under 1 percentage point, were recorded in france, sweden and germany. on territorial profile, on the level of the eu member states there are significant gender pay gaps is 2011 existing gaps of over 22,0%, much above the eu average, in countries such as germany, austria and estonia, as well as very slight gaps, under 6,0% in slovenia, poland and italy. on this ranking list, romania is on the 7th place out of 26, with a gender pay gap of 12,1%, value situated below the eu-27 average, romania being among the countries in which there are no significant gender pay gaps. 2, 3 4, 5 5 ,8 8, 7 1 0, 2 11 ,9 12 ,1 12 ,5 12 ,9 13 1 3, 6 13 ,9 14 ,7 15 ,8 16 ,2 16 ,2 16 ,4 16 ,4 17 ,9 18 1 8, 2 20 ,1 20 ,5 21 22 ,2 23 ,7 27 ,3 0 5 10 15 20 25 30 s lo ve ni a p ol an d ita ly lu xe m bo ur g b el gi um li th ua ni a r om an ia p or tu ga l m al ta b ul ga ria la tv ia ir el an d f ra nc e s w ed en e u 2 7 s pa in d en m ar k c yp ru s n et he rla nd s h un ga ry f in la nd u ni te d k in gd om s lo va ki a c ze ch r ep ub lic g er m an y a us tr ia e st on ia % 2006 2008 2011 figure 1 gender pay gap in the european union member states (eu-27) in 2006, 2008 and 2011 source: processing of the data collected from eurostat analyzing figure 2 and comparing the histograms concerning the gender pay gap in 2006 and 2011 on territorial profile, we can notice that on the level of the eu member states there is an increasing trend in the degree of sequence symmetry, respectively the migration of the pay gap towards the average values. in other words, the states which at the beginning of this period had low gpg values now have higher values of this indicator and the other way around, in the countries in which the pay gaps were great, there was a decrease during the last 5 years. as to the evolution of romania, we can state that our country is one of the countries which migrated towards a higher 96 equality of opportunity between men and women on the labour market – the gender pay gap within the eu member states interval (while in 2006 romania was among the 6 countries situated between 5,010,0, in 2011 our country is listed in the following group, 10,0-15,0, the group with the highest frequency). we can also notice in the boxplots included in fig.2 that the absolute amplitude of the sequence decreases, which means that the differences on territorial profile between the member states are lower and lower, leading to a certain convergence, and that slovenia does not conform to the other states, having a very low gender pay gap. figure 2 the histogram and the boxplot for gender pay gap in the member states ue-27 in 2006, 2008 and 2011 source: processing of the data collected from eurostat 4. gender pay gap by economic activity in eu member states the evolution of the gpg by economic activity in the eu member states (fig.3) shows that during the last 3 years there were great gender pay gaps in different activities of the national economy. thus, as we can see in fig. 3 and 4, while in 2008 in 6 (slovenia, portugal, ireland, hungary, bulgaria and italy) out of the 7 states in which the construction activity offered women higher earnings than men (up to 24,1%) this activity was an outliner of the gpg distribution by activities (fig.4), in 2011 only 2 out of the 6 countries listed above (slovenia and portugal) maintained a high pay gap, marking a discrepancy compared to the other activities, while in france and romania the gender pay gap in constructions increased even more compared to the other economic sections. other activities in which women earned more than men (up to 27,5% in 2011) were mining and quarrying (-18,2% in hungary in 2011); water supply; sewerage, waste management and remediation activities (-12,2% in france in 2011) and administrative and support service activities. in romania, although the gpg in constructions increased from -10,9% in 2008 to -17,1% in 2011, this activity is at present the second outliner of the romanian economy, since there was a higher pay gap in another economic activity: administrative and support service activities – the women who work in this field earned 27,5% more than the men. we can also notice the fact that these 2 economic activities are the only ones in which women have earned more than men. 97 stângaciu belgium -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 bulgaria -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 czech republic -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 denmark -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 germany -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 estonia -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 ireland -20 -10 0 10 20 30 40 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2010 2008 spain -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 france -20 -10 0 10 20 30 40 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 italy -20.0 -10.0 0.0 10.0 20.0 30.0 40.0 50.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2010 cyprus -20 -10 0 10 20 30 40 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 latvia -20.0 -10.0 0.0 10.0 20.0 30.0 40.0 50.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2010 lithuania -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 luxembourg -20 -10 0 10 20 30 40 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 hungary -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 malta -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 netherlands -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 austria -20.0 -10.0 0.0 10.0 20.0 30.0 40.0 50.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2010 poland -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 portugal -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 romania -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 slovenia -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 slovakia -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 finland -20 -10 0 10 20 30 40 50 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 sweden -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 united kingdom -20,0 -10,0 0,0 10,0 20,0 30,0 40,0 50,0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 2011 2008 legend: 1 mining 10 financial activities 2 manufacturing 11 real estate activities 3 electricity, gas 12 professional activities 4 water supply 13 administrative activ 5 construction 14 public administration 6 retail trade 15 education 7 transportation 16 human health 8 accommodation 17 arts, entertainment 9 communication 18 other service activ. figure 3 evolution of the gpg by economic activities for the ue-27 source: processing of the data collected from eurostat 98 equality of opportunity between men and women on the labour market – the gender pay gap within the eu member states as to the positive values of the gpg, the situation in which men earn more than women, the highest values among the eu member states are recorded mainly in financial and insurance activities. while in 2008, in 11 out of the 26 countries subjected to this analysis, this activity had the greatest pay gaps, and in 3 of them (hungary, sweden and france) this field was even an outliner, in 2011 romania was added to the 11 countries; however, the great pay gaps which are in contrast with the other activities of the national economy are recorded this time in the united kingdom, finland and sweden (fig.4). other activities in which men earned much more than women (up to 57,0% in 2011) were arts, entertainment and recreation (in portugal in 2011); electricity, gas, steam and air conditioning supply (in the netherlands) and other service activities. in romania the trend existing on the level of the other eu member states was maintained, even though in 2008 the highest value of the gpg was registered in administrative and support service activities (25,8%), in 2011, since in the case of this activity there was a significant decrease, the men working in financial and insurance activities earned 25,8% more than the women. 2008 2011 figure 4 boxplot for gpg on each of the ue-27 member states according to the distribution per activities source: processing of the data collected from eurostat speaking of the gpg discrepancies among the activities of the national economy on the level of the eu member states, we can notice the fact that the netherlands stands out due to a high homogeneity of the sequence, which means that the gender pay gaps among the economic activities are very low (up to 17,5 percentage points in 2011, if we exclude the highest value which shows discrepancy with the sequence – 48,3% in electricity, gas, steam and air conditioning supply). the same high homogeneity of the sequence can be seen in the countries in which there are the lowest discrepancies among the economical activities (determined by the absolute difference between the highest and the lowest value of the gpg) in 2008 as well as in 2011: denmark (up to 20,5 and 16,3 percentage points respectively) and spain (with 21,5 and 21,3 percentage points respectively), while in the countries in which the absolute amplitude of the sequence has high values we can notice a high heterogeneity of the sequence, with great differences from one activity to another: portugal (up to 70,0 and 99 stângaciu 78,8 percentage points respectively), slovenia (up to 60,5 and 53,7 percentage points respectively) and hungary (up to 49,5 and 55,4 percentage points respectively). 5. conclusion the principle of equal payment for men and women for an equivalent amount of work is written in the eu treaties; however, the reality is that there are gender pay gaps on the level of the eu member states and among them (arulampalam w et al, 2007). even though in all the countries subjected to this analysis men earned more than women, this situation improved during the last 6 years, a slight convergence of the pay gap occurring among the eu member states. one of the causes for the pay gap is the segregation of the labour market, since women and men still tend to work mainly in certain economic fields, so that most activities in which women earned more than men (e.g.: construction, mining and quarrying, water supply; sewerage, waste management and remediation activities) are in fact fields in which men employees are dominant, women employees having very low total percentage and having, in general, administrative duties in companies, while in financial and insurance activities, where the percentage of women employees is quite high, the greatest pay gaps were registered in favour of men. on territorial profile, the gender gaps also reflect other types of inequities on the labour market specific to each particular economy (blau f & kahn l, 2003), so that in countries such as the netherlands, denmark and spain, where there is a certain social and economical stability, there are low discrepancies among the economic activities, while in slovenia, hungary as well as in romania (former communist states) the adaptation of the economy to the eu space still causes great pay gaps among different activities (newell a & reilly b, 2001). references arulampalam, w, booth, a, bryan, m (2007), is there a glass ceiling over europe? exploring the gender pay gap across the wage distribution, industrial and labor relations review, cornell university, 60(2), 163-186. blau, f, kahn, l (2003), understanding international differences in the gender pay gap, journal of labor economics, university of chicago press, 21(1), 106144. newell, a, reilly, b (2001), the gender pay gap in the transition from communism: some empirical evidence, economic systems, elsevier, vol. 25(4), pp 287-304 harja, e, stângaciu, oa (2009), analiza datelor statistice folosind spss, bacău, editura alma mater. eurostat – gender pay gap statistics available on http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/gender_pay_ga p_statistics . 100 microsoft word apostoaie constantin marius_eng.doc the financial behavior of the banking services’ consumers regarding the creditcontracting for the crisis-period in romania laura olteanu, universitatea babes-bolyai, cluj-napoca, romania izabella krajnik, universitatea babes-bolyai, cluj-napoca, romania abstract the knowledge of costumer behavior can be interpreted as a provocation in the current economical conditions, however in conditions of crisis it becomes of vital importance. consumer behavior is influenced by a series of factors. in the present conditions of economic-crisis, the consumers’ financial behavior regarding the banking services is strongly influenced by the economic environment. the psychological factor makes itself known, and consumers become more attentive with their financial resources, those owned or attracted. keywords credits, overdue debts, credits in ron and currency, tendency, crisis-periods, influential factors, cash jel codes: m 31 in an economic market the banking system fulfills the functions to attract and that of the concentration of the society’s economies and its channelization, through an objective and impartial processing of allocation of credits, towards the most efficient investments available. in the fulfillment of these functions, the banks, by providing the basic links of the system, pursue the methods in which the debtors manage their credited resources. banks assure and facilitate the effectuation of those payments, offer their risk-management services and represent the main channel of transmission in the implementation of monetary policies. by means of the acquisition of financial resources, simultaneously with their placement on the market by means of credits, the operations’ discount and that of other opportunities on the financial market, banks play the role of intermediate agents between stockholders and its users. by prosecuting this diversity of operations, banks operate in their name, on their own, the debtors and creditors having none of those related rights among them. banks manage deposits and the resources of payment from the economy; collecting deposits, banks have the responsibility of their efficient management with a maximum of efficaciousness, in their own benefit and that of the depositors. in present, banks offer a wide range of financial services. banking activities are based on two main aspects, that of attracting resources from the exterior/outside or on the other hand, offering financial resources. the price that the bank is paying to attract resources must be less than the price of the financial resources on-offer. in this sense the rate of interest for the filing of deposits gets lower than the rate of interest levied by the bank for the credits. the financial behavior of the banking services’ consumers regarding the credits’ contracted for the crisis-period in romania, offers an image of the dynamics of credits in ron and other currencies contracted by the population, but also by the economic agents in the period of 2007-2009. moreover it accentuates the modifications, which occurred in regards of current credits and back interests, and also for those types of credit that were contracted by studies and scientific researches economic edition, no. 15, 2010 421 individuals and legal entities. the final conclusions obtained from the analysis are the results of a desk research. credits are negotiable banking instruments.1 banks lend for their clients sums of money for the financing of their businesses.2 banks offer credits for individuals, but also for legal entities. credits offered for individuals can have a great variety of application. to procure a loan, the solicitant has to file an application for credit. the creditor, according to the interests and possibilities, can reject the application for credit or gets on with the evaluation of the potential client. the main provisions regarding the specifics of a credit’s contract are: destination of the credit, the volume of the credit, the period of lending, the form of credit, rates and costs, the coverage for resources, time limits, indemnification, other elements (provisions). all of the above mentioned elements are enclosed within a contract. for individuals, banks offer credits for diverse applications: credits for vacation land purchase real estate purchase, vacation homes purchase of durable goods auto vehicle purchase other destinations credits can be lent in ron and other currencies. banks lend credits due to the fact that these represent the main source of income. in this sense banks are interested in offering credits, but have to take a strict evidence of their baleful clients. table no. 1 the evolution of current credits and overdue debts in ron for the period of 2007-2009 ron dec 2007 dec 2008 dec 2009 credits ron 67 800 198 434,77 83 746 142 914,49 79 787 539 998,27 current 67 038 054 772,55 81 934 048 636,53 75 444 725 505,52 overdue debts 762 143 665,36 1 812 094 278,14 4 342 814 491,41 source – www.bnr.ro credits in ron registered an increase for the analyzed period, from 67 800 198 434,77 ron in 2007 to 79 787 539 998, 27 ron in 2009, representing an increase of 17,68% in 2009 in regard to 2007. within the precincts of credits in ron it can be observed that although current credits/loans have registered an increase for the entire period, as a ponderosity in total of credits in ron calculated for each year registered a decrease of those in company with default credits of which ponderosity has registered meaningful increases. thereby overdue debts registered in 2007 a ponderosity of 1,12 % of total of credits in ron, in 2008 this ponderosity has increased to 2,16%, as in 2009 to 5, 44%. 1 dardac nicolae, basno cezar, operaţiuni bancare. operaţiuni şi tehnici de plată, 1996, editura didactică şi pedagogică, bucureşti, pg. 140 2 ionescu lucian (coordonator), fundamentele profesiunii bancare. băncile şi operaţiunile bancare, 1996, ed. economică, bucureşti, pg. 210 studies and scientific researches economic edition, no. 15, 2010 422 graphic no. 1 source – www.bnr.ro it can be found that at the end of year 2008, the value of contracted credits has been bigger than at the end of year 2009, but concerning the analyzed period, increases can be highlighted for all analyzed categories of credits. regarding the ponderosity of credits lent for every year in part, on total value of credits, individuals have moderated their upsurge to credit contracts. as in 2007 individual consumers held 49,52 % from the total of loans credited, in 2009 the value of those was reduced to 48,65 %. for the analyzed period, the value of credits contracted by individuals registered an increase of 15,61%, and the value of contracted credits by legal entities registered an increase of 20,35 %. table no. 2 the evolution of credits lent in ron for the period of 2007-2009 ron dec 2007 dec 2008 dec 2009 credits in ron 67 800 198 434,77 83 746 142 914,49 79 787 539 998,27 economic agents 32 597 434 201,35 40 967 023 648,72 39 232 528 620,79 population, of which: 33 573 657 459,45 40 940 105 712,03 38 815 780 449,48 consumer 31 283 859 162,54 37 897 327 162,23 36 046 162 271,55 real estates 1 463 981 011,30 1 647 989 725,66 1 705 225 222,04 other applications 326 413 007,50 684 646 905,73 383 503 216,49 other 1 629 106 774,39 1 839 013 551,75 1 739 230 927,28 source – www.bnr.ro analyzing the situation for credits lent to the population it can be determined that individuals have been inclined especially towards consumer credits and have been less interested of those destined for purchasing real estates. though consumer credits detain out of the total credits lent to the population over 90% in each year from the analyzed period, as for the credits for real estate purchases is situated below 5%, consumer credits lent in ron to individuals have registered an increase of 15,22% for the analyzed period, while those destined for real estates registered an increase of 16,47%. table no. 3 the evolution of credits lent in ron for the period of 2007-2009 % ron dec 2007 dec 2008 dec 2009 credits in ron 100 100 100 economic agents 48,08 48,92 49,17 population, of which: 49,52 48,88 48,65 98,86 1,12 97,83 2,16 94,55 5,44 0 20 40 60 80 100 2007 2008 2009 the evolution of current credits and overdue debts in ron for the period of 2007-2009 current overdue studies and scientific researches economic edition, no. 15, 2010 423 consumer 93,18 92,57 92,86 real estates 4,36 4,02 4,39 other applications 0,97 1,67 0,99 other 2,40 2,19 2,18 graphic no. 2 source – www.bnr.ro granted credits in currencies have registered bigger values as those in ron, which reflects the consumers’ preference toward other monetary units over that of the national ones. credits granted in ron have registered bigger values at the end of year 2008, and in 2009 although their value had a decreasing tendency; it was situated above the registered value at the end of year 2007. credits in currencies have registered an increasing tendency for the analyzed period, thereby in 2009 they registered an increase of 49,06 % in 2009 in regard to 2007 and an increase of 5,26 % in regard to 2008. it can be observed that the rate-of-rise was a lot bigger in 2008 in regard to 2007, of 43,80 %, than in the second part of the analyzed period. as for the default credits in other currencies it can be said that as ponderosity they have increased in every year analyzed. if in 2007 they detained a ponderosity of 0,40% of total credits in other currencies, in 2009 this ponderosity has increased to 2,86%. table no. 4. the evolution of current credits and overdue debts in currency for the period of 2007-2009 ron dec 2007 dec 2008 dec 2009 credits in currency 81 461 466 302,82 115 360 662 075,02 121 423 852 981,49 current 81 131 240 341,80 114 372 241 380,10 117 949 550 392,62 overdue debts 330 225 957,95 988 420 694,74 3 474 302 588,66 source – www.bnr.ro regarding the evolution in the analyzed period, the increase is extremely high, therefore overdue debts in other currencies have increased from 330 225957,95 in 2007, to 3 474 302 588,66 in 2009. the rate-of-rise for the overdue debts values has been bigger in 2009 in regard to 2008, compared to the previous period. 0 10 20 30 40 50 60 70 80 90 100 2007 2008 2009 the structure of credits in ron for the population in the period of 2007-2009 population, of which: consumer real estate other applications studies and scientific researches economic edition, no. 15, 2010 424 table no. 5 the evolution of current credits and overdue debts in currency for the period of 2007-2009 % ron dec 2007 dec 2008 dec 2009 credits in currency 100 100 100 current 99,59 99,14 97,13 overdue debts 0,40 0,85 2,86 credits granted in currency have registered an increase for the analyzed period not only for individuals, but also for legal entities. the rate-of-rise has been bigger in the first part of the period, therefore credits destined for legal entities have registered an increase of 32,73 % in 2008 in regard to 2007, and an increase of 6,64% in 2009 in regard to 2008. regarding individuals the tendency has remained the same, thus in 2008 in regard to 2007 the growth has been of 53,64%, and in 2009 in regard to 2008 the growth has been of 5,37%. table no. 6 the evolution of credits in currency for the period of 2007-2009 ron dec 2007 dec 2008 dec 2009 credits in currency 81 461 466 302,82 115 360 662 075,02 121 423 852 981,49 economic agents 40 777 915 333,56 54 127 863 274,08 57 725 183 378,23 population, of which: 38 126 333 332,95 58 577 508 116,30 61 725 254 654,47 consumer 23 955 156 808,80 35 977 804 517,76 36 977 831 260,92 real estate 12 782 621 978,92 19 342 714 838,70 22 622 922 261,30 other applications 1 191 104 854,94 2 892 165 660,09 1 724 791 352,91 source – www.bnr.ro concerning the ponderosity for different types of credits granted in currency for every year in part, consumer credits detain the highest ponderosity, being followed closely by credits for real estate purchases. compared to the credits granted in ron, the population opted mostly toward the credits in currency destined for the real estate purchases. table no. 7 the evolution of credits in currency for the period of 2007-2009 % ron dec 2007 dec 2008 dec 2009 credits in currency population, of which: 100 100 100 consumer 62,83 61,42 59,90 real estate 33,52 33,02 36,65 other applications 3,13 4,93 2,80 for the analyzed period the value of credits in currency granted for real estate purchases have registered an increase for the entire analyzed period. the financial behavior of the banking services’ consumers regarding the contracting of credits for the analyzed period has been influenced, for the most part, by external factors of the consumer, factors that have originated from the environment in which he/she lives and proceeds with his/hers daily activities. thus the economic environment of the country, being influenced by the international environment has had a powerful impact over the consumers. studies and scientific researches economic edition, no. 15, 2010 425 graphic no. 3 source – www.bnr.ro the consumer’s behavior for banking services is influenced by a series of factors such as cultural factors, social factors, and personal factors, psychological and economical factors. the culture represents the assembly of standards, beliefs and values, of the collective representations of the majority of subjects from a group. the cultural factors can be associated to language, morals, ethics, traditions, personal values, beliefs.3 these factors influence the individuals still from their childhood, through family and through the way it develops. therefore it can be appreciated that in fact that culture is deeply ingrained in the human behavior. its modification requires a longer time, a reason for which, from marketing’s point of view, it is beneficial to be working considering it how it is, without trying to modify it. social factors have influence over the consumers’ behavior within the buying and consuming process, reference groups of the client, social classes. the most powerful factor of influence is family. the role of the family is defined as being various throughout the world, and the marketing operators must determine the characteristics of the particular markets.4 the attitude for saving has to be cultivated from childhood, hence in the family. banks approach the youth through specific offers, which can attract and make them faithful clients. thus they can offer a series of banking products and services specific for different segments of consumers. from marketing’s point of view, the notion of social classes leads to a segmentation of the market, which offers an operational potential. social classes are determined in general by the origin, family conditions, occupation, and source of income, home and type of home, education and educational level.5 the analysis of the utilization of banking products and services can be made on segments of consumers dependent on the occupation, education, life style, etc. the consumer’s behavior is also influenced by personal factors such as: age, life-cycle stage, lifestyle, personality, and auto-concept. on different ages and stages of the life-cycle, people have different needs. over the lifetime of an individual, his/her needs are continuously modified. a young person is interested in style, traveling, entertainment; he/she 3 olteanu laura,serviciile în românia şi comportamentul consumatorului de servicii bancare-persoană fizică, 2007, risoprint, cluj napoca, pg. 102 4 dubois pierre louis, jolibert alain, marketing. teorie şi prectică,vol. i, 1989, ed. economică, imprimeria ardealul cluj, cluj napoca,pg.97 5 dumitru d. lazar, marketing pentru studenţi, 1998, ed. continental, alba iulia, pg. 50 0 20 40 60 80 100 2007 2008 2009 the structure of credits in currency for the population for the period of 2007 2009 credits in currency population, of which: consumer real estate other applications studies and scientific researches economic edition, no. 15, 2010 426 isn’t inclined to saving money; an elder person, that doesn’t spend much on clothes, prefers to deposit its money for safekeeping. age. age-groups represent, for the marketing operators, distinct life-segments that are accosted with different policies and strategies.6 another factor of influence of the consumer’s behavior is its occupation. through its occupation the individual integrates itself in a group, that being a primary or secondary group; concurrently it belongs to a social class of which characteristics imprint particular features into their behavior. occupation. in terms of occupation, the individual has or hasn’t got free time. consumers are strongly influenced by their rate of incomes, in the buying process, that they dispose of. the existence of the requisition is conditioned by the existence of needs, buying capacity and the possibility of choice. the absence of one of these elements deters the manifestation of proper requisition.7 practice has demonstrated that the rate of income is inter-conditioned with the occupation, the individual’s free time, and with the lifestyle. a need satisfied, generates new needs. the increase of the rate of income determines the satisfaction of a new need, unsatisfied due to the absence of certain financial availabilities. moreover the increase of incomes determines a change of the lifestyle embodied by different solicitations and different consumes. we can determine the consumer’s change in orientation from quantity to quality.8 the attitude towards savings alters; if, at small sums the detainer isn’t tempted to deposit at banks, in the situation of the increase of financial availabilities it will be tempted to make savings through deposits in ron and other currencies and also to purchase other banking products.9 within the factors that have influence over the consumer’s behavior there also can be distinguished psychological factors. those are perception, motivation, learning, attitude, appreciation and opinion 10. the multitude of factors that influence the consumer’s behavior must be taken in account within an expertise/analysis. in case of a crisis-period the consumers react in different ways. the attitude, the experience, the education, the rate of income, social classes, the perception, the attitude toward risks conditions the consumer’s behavior referring to credits that can be contracted. bibliography 1. dardac nicolae, basno cezar,(1996), operaţiuni bancare. operaţiuni şi tehnici de plată, ed. didactică şi pedagogică, bucureşti 2. dubois pierre louis, jolibert alain,(1989,) marketing. teorie şi prectică, vol. i, ed. economică, imprimeria ardealul cluj, cluj napoca 3. dumitru d. lazar,( 1998), marketing pentru studenţi, ed. continental, alba iulia 4. ionescu lucian (coordonator),(1996), fundamentele profesiunii bancare. băncile şi operaţiunile bancare, ed. economică, bucureşti 5. olteanu laura, fazakas jozsef,(2005) interdependenţa dintre comportamentul consumatorului şi valoare de întrebuinţare a mărfii, presa universitară clujană, cluj napoca 6 olteanu laura, fazakas jozsef, interdependenţa dintre comportamentul consumatorului şi valoare de întrebuinţare a mărfii, 2005, presa universitară clujană, cluj napoca, pg.35 7 olteanu laura, bazele marketingului, 2009, risoprint, cluj napoca, pg. 112 8 olteanu laura,serviciile în românia şi comportamentul consumatorului de servicii bancare-persoană fizică, 2007, risoprint, cluj napoca, pg. 111 9 olteanu laura, fazakas jozsef, interdependenţa dintre comportamentul consumatorului şi valoare de întrebuinţare a mărfii, 2005, presa universitară clujană, cluj napoca, pg.38 10 olteanu laura, bazele marketingului, 2009, risoprint, cluj napoca, pg. 113 studies and scientific researches economic edition, no. 15, 2010 427 6. olteanu laura,( 2009), bazele marketingului, risoprint, cluj napoca 7. olteanu laura,(2007), serviciile în românia şi comportamentul consumatorului de servicii bancare-persoană fizică, risoprint, cluj napoca 8. www.bnr.ro studies and scientific researches economic edition, no. 15, 2010 428 “prima casă” – produs bancar sau produs social studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro “first home” – a banking product or a social product? diana magdalena prihoancă “vasile alecsandri” university of bacău dianaprihoanca@yahoo.com abstract under the conditions of the economic crises, the “first home” program was launched on the banking market in romania in 2009 a banking product with strong social implications guaranteed by its advantages. in this paper, the “first home” product is presented through the legislative aspects that regulate its presence on the market, as well as its evolution from the launching moment to present. keywords banking market; banking product; social product; guarantee fund; collaterals granted jel classification m31; m38 the product is approached in marketing as a response for a certain need or problem which the client faces, an activity whereby a services is rendered to the consumer. a simple presentation of the physical characteristics of a product is not enough. it is important to highlight the competitive advantage it ensures (cetină, 2007). defined in the specialty literature as representing the entirety of elements triggering the consumer’s demand, the product concept finds a great confirmation in the service sector marketing. the classical sense within which the product appears as “an amount of attributes and tangible physical and chemical characteristics reunited in an identifiable form” correlated with the intangibility of the services led to the extension of the product coordinates beyond the usefulness perceived by the consumer, to the process of creation and delivery of the service and of all elements contributing to its development. from such point of view, some authors suggested to replace the term “product” with “service offer” (olteanu, 2001). the banking product – an element of the mix of traditional marketing – is that product/service which the banks must identify, create and make available to the clients, product/service which must correspond to their needs. in the banking institution, the product and service concepts have become interdependent and interexchangeable, being used to describe what the consumer is being offered (cetină, odobescu, 2007). therefore, the financial-banking services include within “the product” the elements of the performance process: the contact persons, buildings and equipment, the client as a participant in the performance, the technology of the creation and delivery of services (olteanu, 2004). as regards the social product, philip kotler believes there are three categories of social products: ideas, behaviors and tangible objects. a characteristic found in most of these products is their immateriality: the social organizations offer services, try to enforce ideas or to change behaviors and, only in few cases, offers material goods to the target groups (zaharia, 2001). this paper reflects the evolution on the financial banking market of a product which, by its characteristics, has had and has a role, at least at psychological level, both on 348 “first home” – a banking product or a social product? the real estate market and banking market. the “first home” product may be defined as a product initiated by the government of romania with the purpose of supporting the priority economic sectors, the main goal being to unblock the crediting activity and to give an impulse to the housing construction sector. the “first home” product was launched on the banking market in the summer of 2009, thus: may 20th, 2009 – the government of romania approved the “first home” program, whose purpose was to offer a support to those clients who wanted to buy a dwelling but didn’t have enough funds or didn’t have collaterals – and here originates the question whether this is a social product; june 4th, 2009 – the emergency ordinance no. 60/2009 on certain measures for the implementation of the “first home” program was published in the official gazette; june 14th , 2009 – the implementation rules for the “first home” program were approved, being defined the conditions which the beneficiaries of the program must meet; june 25th, 2009 – the list of the banking institutions involved in the program was completed. the beginning of sales was the apogee of the entire preparation and launching process of the new product on the market, the beginning of its decisive confrontation with the users (balaure et al, 2002). in the “first home” case, the first credit agreement was concluded on july 8th, 2009. the credit for purchasing a new two-room dwelling in colentina district in bucharest was granted by brd. the dwelling cost eur 54,000, the credit value was eur 43,000 for 30 years with eur 307 monthly rate. in order to obtain a dwelling through the “first home” program, the clients must undergo seven stages (web source): submission of the financing application; analysis of eligibility, according to the banking rules; application for the guarantee from the national credit guarantee fund for small and medium enterprises (fngcimm); analysis of the application for the guarantee by fngcimm; grant of the guarantee to the bank by fngcimm; approval of the client’s file; registration of the mortgage, by the bank, on the behalf of the state. four stages of this program have developed until now and the fifth stage is in progress, according to the following table: table 1 development of the “first home” program on the banking market item year, month stage 1. 2009, june „first home” 1 program 2. 2010, july „first home” 2 program 3. 2011, january „first home” 3 program 4. 2011, june „first home” 4 program 5. 2013, january „first home” 5 program 5 source: data operated according to www.imopedia.ro the dwellings for which “first home” credit agreements may be concluded are: finished dwellings, intended for purchase, including those built and put into operation through nha programs; not finished dwellings, under various construction stages, intended for purchase after being finished, including those built through nha programs; new dwellings, intended for purchase after being finished, including those built through nha programs. 349 http://www.imopedia.ro/ prihoancă once the fourth stage started, the following types of dwelling add to the above mentioned ones: dwellings that are to be built by individual beneficiaries, including those that are built through nha programs; dwellings that are to be built by associations without legal personality consisting of minimum two beneficiaries. the mandatory condition is that at least one of them must be the owner of the land which the collective dwelling is built on. in legal terms, the “first home” program is regulated by the following regulatory documents: government emergency ordinance no. 60/2009, mention above; government decision no. 717/2009 on the approval of the implementation rules of the “first home” program, as further amended and completed; government emergency ordinance no. 30/2010, which amends and completes the previous ordinance in order to implement the second stage of the program; government emergency ordinance no. 33/2011 amends and completes art. 1 of the government emergency ordinance no. 60/2009, by adopting measures in order to continue the “first home” program; government decision no. 40/2011, which amends and completes the implementation rules of the program; government decision no. 566/2013, on the allocation of a new ceiling of ron 1.2 billion, out of which 500 million are destined to the purchase of dwellings built by national housing agency. the funds allocated for the first stage of the program were eur 1 billion and they were fully used. out of the eur 700 million allocated for the second stage, only eur 500 million were used, the rest of eur 200 million being allocated to the third stage. the table below shows the indicators defining the development of the “first home” program. table 2 number of collaterals granted and their average value item program ceiling established mil. euro collaterals granted average value of the collaterals euro “first home” 1 1,000 18,554 41,574 “first home” 2 700 16,414 40,133 “first home” 3 200 5,114 39,015 “first home” 4 (june 1st – december 31st, 2011) 771 15,034 38,000 source: data operated according to www.businessday.ro from the total of the collaterals accessed until the end of the third stage of the program, most of them have been in bucharest, 30.2% of the total number of collaterals, with a collateral average value of eur 48,516. it is followed by cluj county, with 7.5% of the total number of the collaterals (table no. 4). each of iasi, brasov, sibiu and dolj counties has approximately 4% of the total number of collaterals granted, with a collateral average value under eur 40,000. 350 http://www.businessday.ro/ “first home” – a banking product or a social product? table 3 top of the counties according to the number of the collaterals granted item. county collaterals granted % average value of the collaterals -euro 1. bucharest 30.2 48,516 2. cluj 7.5 36,912 3. timis 5.6 41,764 4. ilfov 5.1 49,165 5. constanta 4.7 42,319 source: data operated according to www.fngcimm.ro according to the granting value of the “first home” product, the distribution thereof is as follows: credits between eur 50,000 and 60,000 – 31% of the total of the concluded credit agreements; credits between eur 40,000 and 50,000 – 20% of the total of the concluded credit agreements; credits between eur 30,000 and 40,000 – 24% of the total of the concluded credit agreements; credits under eur 30,000 – 251% of the total of the concluded credit agreements; the actors acting on the banking market in the case of the “first home” product are as follows: ministry of public finances, ministry of economy, commerce and business environment, which sign a joint order for the program implementation; fngcimm, romanian association of banks and the partner banks, which set the content of the frame collaboration convention, so that the program develops in optimum conditions; the clients. fngcimm role on the banking market consists in calculating the maximum value of the collaterals in the following manner: a. for finished dwellings, intended for purchase, including those built and put into operation through the programs implemented by nha and for the unfinished dwellings in various building stages, intended for being purchased after completion, including those built through the programs implemented by nha: maximum 95% of the purchase price provided for in the pre-sale contract, if the purchase price of the dwelling is lower than or equal to eur 60,000, but not higher than the value resulted from the evaluation report; maximum eur 57,000, if the purchase price of the dwelling is higher than eur 60,000, but not higher than the value resulted from the evaluation report. b. for the new dwellings, intended for being purchased after completion, including those built through the programs implemented by nha: maximum 95% of the purchase price provided for in the pre-sale contract, but not higher than the value resulted from the dwelling evaluation report, if the purchase price of the dwelling is lower than or equal to eur 70,000; maximum eur 66,500, but not higher than the value resulted from the evaluation report, if the purchase price of the dwelling is higher than eur 70,000. c. for collective dwellings, which are to be built through associations without legal personality, consisting of minimum two beneficiaries: 351 http://www.fngcimm.ro/ prihoancă maximum 95% of the value provided for in the dwelling building contract, lower than or equal to eur 75,000, but not higher than the value resulted from the works cost estimate, an appendix to the dwelling building contract; maximum eur 71,250, but not higher than the value resulted from the works cost estimate, if the value of building the dwelling is higher than eur 75,000. within the “first home” 2 program, 21 banks sent offers to fngcimm, the total value of the ceiling requested by the banks exceeding with almost 50% the total approved ceiling for 2010 of eur 700 million. the over-subscription of the allocated ceiling imposed the distribution of this ceiling through a progressive decrease, adequate to the subscription. the amounts distributed to the participating banks are presented in the table below. table 4 the amounts distributed to the banks within the “first home” 2 program item name of the bank allocated ceiling euro 1. bcr 215,633,423 2. brd 161,725,067 3. banca românească 53,908,356 4. alpha bank 45,822,102 5. piraeus bank 37,735,849 6. banca transilvania 26,954,178 7. cec bank 21,563,342 8. millenium 18,867,925 9. raiffeisen 16,172,507 10. banc post 16,172,507 11. unicredit 16,172,507 12. intesa bank 13,477,089 13. garanti bank 13,477,089 14. volksbank 10,781,671 15. otp bank 6,738,544 16. emporiki bank 6,469,003 17. leumi bank 5,390,836 18. credit europe 5,390,836 19. banca carpatica 4,312,668 20. ate bank 2,156,334 21. rib 1,078,167 22. total 700,000,000 source: www.fngcimm.ro even if in the fourth stage, the partner banks within the “first home” program will guarantee 50% of the value of the credits granted, a number of 21 financial institutions have concluded the collaboration contract with fngcimm: the clients who can purchase a “first home” dwelling can be (web source): natural persons who don’t have a dwelling, individually or together with their spouses or other persons, regardless of the way the respective property has been acquired, except for the shares of the dwellings acquired by inheritance, and who have not purchased a dwelling after this date, regardless of the acquiring method; persons who don’t have a valid mortgage; persons or families who comply with the terms imposed by the financier; persons who have a minimum of 5% advance of the purchase price of the dwelling; persons who, within this program, purchase a finished dwelling, which is on our country’s territory, registered with the land registry and unencumbered; 352 “first home” – a banking product or a social product? persons who undertake to constitute a collateral to guarantee the interest, equal to three rates of interest; the tenants who have lived for at least one year in the dwellings built through nha will be able to buy them. the “first home” program has a maximum ceiling regulated, in terms of legislation, and this is as follows: eur 60,000 for an old dwelling; eur 70,000 for a new dwelling; eur 75,000 for a collective dwelling built from scratch; the clients who wish to purchase a more expensive dwelling will have to pay for the difference in full, at the signing of the contract. also, besides the 5% advance from the value of the estate, the client must pay a fee of 0.49% per year to fngcimm. in the first three stages of the “first home” program, the collateral granted by the state was 100%, and once the fourth stage was launched, that collateral decreased to 50%, and the participating banks will assume in proportion of 50% the risk of failure to repay the credit. in this variant, the “first home” product can be bought also by the owners who possess a dwelling of a useful surface smaller than 50 sqm, provided they buy a dwelling of a bigger surface. the fifth stage of the governmental project required the granting of the loans in national currency only, romanian commercial bank being the first who adopted this new program. even if, from the moment when the “first home” program has been launched until the present moment, the price of the dwellings (both old and new) has decreased, the product enjoyed further demand. the bidders from the new built real estate market adjusted to the credit criteria of the governmental program, and the two and threeroom apartments can be easily found at prices under eur 60,000. comparing to july 2011, in july 2012 the old apartments at the national level were cheaper with 5%. the increasing trend was felt in the big cities, as one can see in the tables below: table 5 the evolution of the prices of old apartments in bucharest and clujnapoca apartment type bucharest cluj-napoca july 2011 euro sqm july 2012 euro sqm evolution 12 months % july 2011 euro sqm july 2012 euro sqm evolution 12 months % 1 room 1,181 1,089 -7.8 962 1029 7.0 2 rooms 1,128 1,095 -2.9 994 987 -0.7 3 rooms 1,080 1,010 -6.5 972 938 -3.5 source: www.imobiliare.ro table 6 the evolution of the prices of old apartments in constanta and timisoara apartment type constanta timisoara july 2011 euro sqm july 2012 euro sqm evolution 12 months % july 2011 euro sqm july 2012 euro sqm evolution 12 months % 1 room 946 917 -3.1 922 854 -7.4 2 rooms 944 857 -9.2 830 786 -5.3 3 rooms 966 883 -8.6 758 759 0.1 source: www.imobiliare.ro the growth on the real estate market of the analyzed cities was registered only on the segment of one-room apartments in cluj-napoca and 3-room apartments in 353 prihoancă timisoara, even if it is only of 0.1%. the biggest price decrease, during the analyzed period, took place in constanta for the two-room apartments. the credit distribution for the “first home” product, according to the number of rooms of the purchased dwelling is as follows (web source): three rooms – 26%; two rooms – 51% one room – 23%. although in the launching moment, the “first home” product aimed to stimulate the building of new dwellings during the economical crisis, that aim was partially reached, because only 28% of the total of the credit contracts are concluded for dwellings built after 2008, and only 3% of the purchased dwellings are new, built “from scratch”. the national housing agency sold only 320 dwellings within all stages of project implementation. even if the “first home” product cannot be defined as a social product, according to the definition given within this article, we can say it is a product with an important social impact, because through its advantages (5% advance compared to the standard advance of 25% for the mortgage credits, the collateral granted by the state) it was especially conceived for a difficult economic period and offered the chance to buy a dwelling to the social categories with an average income). references balaure, v. et al (2002), marketing, bucureşti, editura uranus. cetină, i. (2007), marketing mix in banking industry, revista de marketing online, 1(4). cetină, i., odobescu, e. (2007), strategii de marketing bancar, bucureşti, editura economică. data sets available on www.businessday.ro, www.brd.ro, www.fngcimm.ro, www.imobiliare.ro, www.imopedia.ro. zaharia, r. (2001), marketing social-politic, bucureşti, editura uranus. 354 http://www.businessday.ro/ http://www.imobiliare.ro/ (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro strategies for small enterprises negotiating with large firms ştefania anca stan “vasile alecsandri” university of bacău anca_stan68@yahoo.com abstract all around the world business is changing. all traditional business practices have been called into question as markets, customers competitors, problems and solutions have changed. as a result, business practices we once took for granted, like traditional negotiating approaches are falling by the wayside in favor of more collaborative, equally beneficial, win-win strategies. a new negotiation paradigm away from negotiating a deal and toward negotiating a relationship is needed for the twenty first century. business can no longer stay on top by negotiating short term victories. the key to winning unbeatable, long term results is to negotiate solid, long term relationship. smart business owners are trying to find ways to leverage their assets, and one important way is to negotiate for long term relationships. traditional knowledge and skills remain important. yet global managers can better respond to global demands by learning continuously managing diversity, and developing a global mindset. keywords negotiation; small business; win-win strategies; cross – cultural negotiation jel classification m10 1. introduction negotiations occur for several reasons: to agree on how to share or divide a limited resource, such as land, or property, or time; to create something new that neither party could do on his or her own; to resolve a problem or dispute between the parties. a new negotiation paradigm away from negotiating a deal and toward negotiating a relationship is needed for the twenty first century. business can no longer stay on top by negotiating short term victories. the key to winning unbeatable, long term results is to negotiate solid, long term relationship. negotiating has changed because the definition of customer and competitor has changed. in today’s world, yesterday’s competitor could be today’s customer. today’s is important that competitors are creating new markets by joining forces with former competitors in intense cooperation, creating shared visions, forming alliances and managing complex relationships. the definition of customer has also changed and with it the process of traditional negotiating. customers have traditionally been the purchasers or users of products and services. now customers may be partners sharing costs, ideas, people and risk in an effort to find new markets and solve business problems. traditional negotiating put the customer in the role of opponent. the new world order requires each party come to the negotiating table exploring new ways to work together to create wealth. business requires undertaking a variety of transactions. today companies of all sizes increasingly complete in global markets to seek growth and to maintaining their competitive edge. 255 stan 2. the secrets of successful negotiating in recent years, the trend among large firms has been to merge, to form large or to outsource to remain competitive in the global market – place. large firms, by contracting out value added activities to smaller outside suppliers, create greater contacts between large and small enterprises. because of their size and resources, larger firms tend to obtain more favorable agreements in dealing with smaller ones. one of the major weaknesses of smaller firms is to allow the bigger party the control of the negotiating process in the faint hope of getting sizable contracts. larger companies, being well aware of this, encourage smaller firms in the illusion of securing substantially lucrative future business by making them accept major and immediate concessions in current deals. unfortunately, these future orders might not materialize, or if they do, might easily turn out to be unprofitable for the small firm that has been persuaded into giving a way too many concessions. in the long term, these small companies may go out of business because of financial insolvency. but the facts, there are many elements to the negotiating process that need to be understood by smaller companies if they are to give themselves a fighting chance against tougher ore more experienced opposition, these includes: knowing how to properly prepare; understanding the stages of the negotiating process; knowing how to create and exploit bargaining power; effective bidding and bargaining; knowing how and when to close. 2.1 planning and preparing for effective negotiation negations are part and parcel of small business life. the first and the most important step toward successful negotiation are planning and preparation. negotiation is often defined as three “i”-s – an interaction between two ore more interdependent parties who perceive incompatible goals. negotiation parties enter the negotiation because they depend on each other to fulfill some needs but also perceive the other party’s interests as conflicting with their own. to reach a mutually acceptable agreement, negotiation parties have to cooperate with and understand each other. an essential component of effective preparation is to conduct a well-rounded analysis of the bargaining situation, to understand not only one’s own positions, interests, priorities and alternatives, but also those of the counterparts. in a typical business negotiating, parties come together to attempt to exchange resources, or make a deal. negotiators use distributive bargaining strategies to claim greater value for themselves, whereas they use integrative bargaining strategies to expand the pie for both parties. negotiators who are better prepared have numerous advantages, including the ability to analyze the other party’s offers more effectively and efficiently, to understand the nuances of the concession/making process, and to achieve their negotiation goals. good preparation means understanding one’s own goals and interests as well as possible and being able to articulate them to the other party skillfully. it also includes being ready to understand the other party’s communication in order to find an agreement that meets the needs of both parties. good preparation also means setting aspirations for negotiation that are high but achievable. negotiators who set they sights too low are virtually guaranteed to reach an agreement that is suboptimal, while those who set them too high are more likely to stalemate and end the negotiation in frustration. negotiators also need to plan their opening statements and positions carefully so they are especially well prepared at the start of negotiations. it is better that negotiators prepare by understanding their own strengths and weaknesses, their needs and 256 strategies for small enteprises negotiating with large firms interests, the situation and the other party as well as possible so they can adjust promptly and effectively as the negotiation proceeds. 2.2 clear objectives effective strategy and planning are the most critical precursors for achieving negotiation objectives. the first step in developing and executing a negotiation strategy is to determine one’s goals. negotiators must anticipate what goals they want to achieve in a negotiation and focus on how to achieve those goals. there are four aspects of how goals affect negotiation. first, in negotiation, wishes are not goals. a wish is a fantasy, a hope that something might happen; a goal is a specific focused target that one can realistically plan to achieve. second, goals are often linked to the other party’s goals. the linkage between the two parties’ goals defines on issue to be settled and is often the sources of conflict. third, there are boundaries or limits to what goals can be. goals must be attainable. fourthly, effective goals must be concrete, specific and measurable. the less concrete and measurable our goals are, the harder it is to communicate to the other party wants and determine an offer on the table satisfies our goals. negotiation should never occur until specific goals have been formulated carefully. never the less, although goals have been carefully planned, the negotiation may still fail if the parties’ goals are incompatible, while the parties remain inflexible. 2.3 negotiator experience and abilities negotiators influence the negotiation process with theirs own experience and negotiating skills. negotiators operate within two limits: firstly, they act to increase common interests and to expand cooperation among the parties; secondly, they act to maximize their own interests and to ensure an agreement valuable to themselves. smaller companies especially may lack the resources to outsource negotiations, meaning their funding, licensing, supplier and distribution deals are done by executives without the necessary negotiating skills. if such people learnt to negotiate smarter it could make all the difference. everybody needs to make deals in order to succeed. yet negotiation skills are seldom taught or practiced. skilled negotiators have observant minds; sound judgment; they are always ready to listen with attention to those whom they meet; have an open, genial, civil and agreeable manner of speaking; can discover how their counterparts are feeling and thinking; and have sufficient mind control to resist the temptation to speak before thinking. negotiators should thoroughly understand the purpose of the negotiations before going overseas. good negotiators should also know the history, culture, laws, customs and government of the country they are dealing with as well as have some knowledge of the particular counterparts they will be working with. good negotiators need to be adaptable. they do not become wedded to static approaches or strategies. they remain vigilant on the real issues from start to finish, all the while absorbing information about their counterpart’s habits, speaking and presentation patterns, and personal style. they monitor themselves as well, making sure to avoid mere reaction to choices the other side presents. this level of performance, not easily achieved, is at the heart of what separates the skilled negotiator from the amateur. great negotiators often go unnoticed. they are not interested in winning or glory. they have an attitude of mind which is focused on the hard work of building agreements and protecting the work through the necessary confidentiality which follows. 257 stan 2.4. responding when the other side has more power other things being equal, when power is unequal, the more powerful party can achieve his goals more readily. power imbalances in negotiation can represent clear dangers to the satisfaction of the needs of booth parties and to the collaborative process. first, large firms tend to pay little heed to the needs of small enterprises, which either don’t get their needs met ore use disruptive, attention – getting tactics that make collaboration very difficult. second, small enterprises are not usually in a position to trigger and advance an integrative process. integrative negotiation requires a tolerance of change and flexibility, which often requires negotiators to give up some control over outcomes. when dealing with large firms, small enterprises have at least four alternatives. they can: protect themselves; cultivate their best alternative to a negotiated agreement (batna); formulate a “trip win alert system”; correct the power imbalance. negotiators can protect themselves by keeping in mind that they have real interests that negotiation may be the preferred approach of achieving those interests, and that excessive accommodation to the highpower party will not serve them well over the long term. in other words, small firms should remember their resistance point and try to stick to it. that said, while knowing the resistance point will provide a clear measure of minimum acceptability (lower price), too strict adherence to it may deprive negotiators of creativity and flexibility, which are critical components to the design of an integrative outcome. it may also limit their ability to use information that emerges during the exchange. thus, large firms need to be protective of their bottom line but also open to creative approaches that may allow them to achieve their interests in other ways. when in the low-power position, it is very important that small firms cultivate their batna, which represent the best outcome that they can accomplish without the current negotiation. one alternative, the best alternative to a negotiated agreement (batna), is especially important because this is the option that likely will be chosen should an agreement not be reached. negotiators need to be vigilant about their batna. they need to know what their batna is relative to a possible agreement and consciously work to improve their batna so as to improve the deal. negotiators without a strong batna may find it difficult to achieve a good agreement because the other party may try to push them aggressively, and hence they to forced to accept a settlement that is later seen as unsatisfying. a clear batna may also be reinforced by additional measured. low power negotiators are advised to formulate a trip wire alert system that serves as an early warning signal when bargaining enters the warning zone close to the walkway option or the batna. the trip wire tells the negotiators to exercise special caution and pay increased attention to the negotiation in progress. given that negotiations often become intense and engrossing at such points, it might be appropriate to assign a conegotiator to attend to the warning zone and to notify the involved negotiator at the critical time. the fourth option for dealing with more powerful parties is to correct the imbalance. three approaches to this are possible: low-power parties taking power, high-power parties giving power, and third parties managing the transfer and balance of power. the first approach, power-taking, is typically not feasible in negotiations. using disruptive or attention-getting actions to try to assume power typically contributes to a distributive exchange, generating in-kind responses from the high-power party. the second approach is for the high-power party to transfer power to the other party. such actions include sharing resources, sharing control over certain processes or outcomes, focusing on common interests rather than solely on the high-powered party’s 258 strategies for small enteprises negotiating with large firms interests, or educating the low-power party about what power she does have to use it more effectively. 3. negotiation in international market as everything is becoming globalized so small companies are also interested in expanding their business outside the country to make them globalized. companies of all types and sizes, and in all types of industries, enter into international business transactions. small companies are becoming increasingly active in international trade and investment. the reason why small companies are preferring for doing business across the country is that they have good opportunities and incentives and also they can obtain foreign currencies, they can beat the competition, and also they can achieve the economies of scale. all international transactions are the product of a negotiation – the result of deal making. an international deal is a continuing negotiating between the parties to the transaction as they seek to apply their contract to unforeseen situations and to adjust their relationship to a changing international environment. international negotiations are influencing by the environmental context. small business need to identify and controlling the factors in the environmental context that make international negotiations more challenging that domestic negotiations. those factors are: political and pluralism; international economics; foreign governments and bureaucracies instability; ideology and culture. • legal pluralism. firm conducting business in different countries is working with different legal and political systems. there may be implications for taxes than an organization pays, labor codes or standards that must be met, a different code of contract law and standards of enforcement. negotiators should be fully briefed about relevant legal aspects of the countries involved before coming to agreement. this will ensure that the final agreement does not contain any provision that cannot be implemented because it is legally prohibited. • political pluralism. a thorough review of the political environment of the party’s country witch whom negotiation is planned must proceed the negotiation process. an agreement may be negotiated that is legal in the countries involved and yet may be not politically prudent to implement. • international economics. a global negotiation may involve financial transfers across national lines to deals. the exchange value of international currencies naturally fluctuates, and this factor must be considered when negotiating in different countries. the risk is typically greater for the party who must pay in the other country’s currency. any change in the value of a currency can significantly affect the value of the agreement for both parties, changing a mutually valuable deal into a windfall profit for one and large loss for the other. • foreign governments and bureaucracies. countries differ in the extent to which the government regulates industries and organizations. • instability. the challenge for international negotiators is to anticipate changes accurately and with enough lead time to adjust for their consequences. therefore, small business facing unstable circumstances should include clauses in their contracts that allow easy cancellation or neutral arbitration, and consider purchasing insurance policies to guarantee contract provisions. this presumes that contracts will be honored and that specific contract clauses will be culturally acceptable to the other party. 259 stan • ideology. ideological clashes increase the communication challenges in international negotiations in the broadest sense because the parties may disagree at the most fundamental levels about what is being negotiated. • culture. cultural diversity has become one of the most critical issues in negotiation. doing business across national boundaries requires interaction with people nurtured in different cultural environments. people from different cultures appear to negotiate differently. in addition to behaving differently, people from different cultures may also interpret the fundamental processes of negotiations differently. for example, people in some cultures approach negotiations deductively (they move from the general to the specific) whereas people from other cultures are more inductive (they settle on a series of specific issues that become the area of general agreement). in some cultures, the parties negotiate the substantive issues while considering the relationship between the parties to bee more or less incidental. in other cultures, the relationship between the parties is the main focus of the negotiation, and the substantive issues of the deal itself are more or less incidental. international negotiators needs to be familiar with the cultural traits of the country with which they want to negotiate. 4. conclusion being small companies is not easy, especially when most of the dealings are with much larger companies. expansion into new markets, access to resources, knowledge and skills, and financing opportunities are just some benefits a small firm can gain by successfully doing business with a big company. for the small business owner or entrepreneur, skillful negotiating can mean the different between staying in business and bankruptcy. in is important for small business companies to understand that the negotiating process does not end with the agreement, instead it is the beginning of a business relationship. success in the long run does not result from one single deal, but rather from a continuous process of maintaining a co-operative business environment. the key to winning unbeatable, long term results is to negotiate solid, long term relationship. references cellich, c., joein, g., (2012), global business negotiations across borders. practical solutions, new york, business expert press. hendon, w.d., (1996), cross – cultural business negotiations, london, greenwood publishing group. lewicki, r.j., saunders, d.m., barry, b., (2006), negotiation, new york, the mcgraw-hill companies, inc. o’neil, j.m., (2013), negotiation strategies and tactics for small business, london, raging zebra publishing. 260 the influence of the integration in the european union on the romanian fiscal legislation 56 the influence of the integration in the european union on the romanian fiscal legislation muntean mircea, associate professor, phd university of bacau păcurari doina, assistant university of bacau abstract: fiscal policy constitutes – within the state's economic policy – a system by means of which the taxes and duties owed to the country's consolidated budget are established and collected. taking into account the role fiscal policy has been playing since romania's admission in the european union, one of the goals ceaselessly looked for is its adapting to the international community's acquis through the implementation of the european directives in our context. the eu directives make reference to direct taxes: dividend tax, interest income tax, assets transfer, shares exchange, income taxation for the non-residents, and so on, along with the indirect taxes: valueadded tax, excise duties, etc. the paper approaches the main provisions within the contents of the european directives as well as the means of their implementation in the romanian fiscal legislation regarding various types of taxes. the implementation of the european directives has been simultaneous with the establishing of measures concerning fiscal fraud prevention, frauds liable to have a negative impact on the state's consolidated budget. fiscal policy constitutes – within the state's economic policy – a system by means of which the duties and the taxes owed to the country's consolidated budget are established and collected. roughly speaking, both theoretically and practically, fiscal policy represents the system of principles, rules and norms concerned with: the contributors situation and administration, the evaluation, recording and redemption of debts, complaints checking and solving, specific assistance to the tax-payers so as to enable them to acquire knowledge about and to appropriately make use of fiscal legislation. considering the role of the fiscality, once romania entered the european union, its putting up with the community's acquis has become a steady pursuit. the community's acquis consists of the body of laws, rights and liabilities common to all eu member-states, is meant to match this territory' s conditions, and refers to: the contents, principles and political goals of treaties; the legislation required in order to put them into practice and the law court's jurisprudence; the statements and resolutions adopted by the european union; the measures mutually accepted regarding both the external and the security policy; the measures concerning the judicial and home affairs systems; the international agreements the community concludes with the member states as far as the eu's fields is concerned. the transposition of the community's acquis in romania affected both the direct taxes and the indirect taxes. the direct taxation refers to the fiscal policy on the profit tax, particularly to the fiscal policy on the dividends coming from the eu's member-states and the common fiscal policy on the mergers, the divisions, the partial divisions, the assets transfers and the shares exchanges between companies belonging to different eu's member-states. in keeping with the directive no. 90/435/cee and the article 20, paragraph 1, letter a)., stipulated in the fiscal code, the dividends received by a romanian legal entity the parent-company – from one of its subsidiares located in some other memberstate are tax-free provided that it pays the studies and scientific researches edition: economics, no. 13 (2008) the influence of the integration in the european union on the romanian fiscal legislation 57 profit tax with no exception and no other option and possesses at least 15% out of the registered share capital of a legal entity in any member-state, and at least 10% respectively, beginning on the 1st of january 2009, and, by the time the dividends are recorded, it has held that minimal share for over 2 years. the same conditions are required for the dividends got by the romanian legal entity by means of its permanent establishment (situated in a member-state) to be free of tax. the provisions mentioned in the directive 90/435/cee can also be applied to the dividends received all over romania by the permanent establishments belonging to foreign legal entities from member-states – the parent-companies in their turn distributed by subsidiaries located in other member-states, so long as the foreign legal body gradually answers conditions stipulated by the article 20, paragraph 1, letter a). from the fiscal code, such as: its setting up corresponds to the law available in the specific eu member-state; it is considered a resident of that particular member-state, and its establishment, according to a treaty for avoid duble taxation struck with some third party, is consequently not excluded from the eu region; it pays profit-tax or some similar tax to a member-state with no exception or other option; it owns at least 15% from the share capital of the subsidiary located in a member-state, 10% respectively, beginning on the 1st of january 2009, capital held for over 2 years by the time the permanent office in romania records the dividends. in accordance with the provisions stipulated by the directive no. 90/434/cee, article 27, paragraph 1, in the fiscal code, it is established the mutual fiscal policy to be applied to the mergers, the divisions, the partial divisions, the assets transfers and the shares exchanges between companies belonging to different eu's member-states. companies of member-states are said to entertain general partnership providing they are gradually coping with the following conditions: they are constituted according to the law valid in the specific eu member-state; they pay the profit tax or a similar tax with no exception and no other option; they have the office in a member-state and, on the grounds of the treaty signed with a third party – concerning the double-taxation avoidance, they are not considered outside the eu. the directive no. 90/434/cee stipulates that the mergers and the divisions do not constitute assessable transfers for the difference between the market price of the transferred assets and liabilities and their ratable value. these directives are valid on condition that the beneficiary companies record the depreciation and any profit or loss concerning the above-mentioned assets and liabilities according to the provisions supposed to have been applied to the assigning company unless the merging, the division or the partial division had occurred. as for the provisions or the reserves previously deduced from the taxable base by the contributing companies, without coming from the permanent offices abroad, the provisions of the directive in question indicate that these very commissions or reserves could be taken over, within the same deduction limits, by the beneficiary permanent office in romania, the latter thus assuming the rights and the obligations of the assignors. the fiscal loss is not to be recovered by the permanent office of the beneficiary company located in romania as far as the mergers, divisions, partial divisions, assets transfers and shares exchanges involving companies of two or more member-states are concerned. according to the conditions imposed by the directive no. 90/434/cee, the beneficiary company's incomes, deriving from the revocation of its share in the subsidiary companies' capital, are taxation-free only if its share exceeds a rate of 15%, 10% respectively, with the 1st of january 2009. with regard to the shares exchange, the provisions of the directive no. 90/434/cee states that, for mergers, divisions or share exchanges, the share-certificate allotment staying for the beneficiary or acquiring company's capital to some assignors' or acquisitions' member, in exchange for share-certificates representing the value of this company's capital, does not mean assessable transfers. studies and scientific researches edition: economics, no. 13 (2008) the influence of the integration in the european union on the romanian fiscal legislation 58 this free-taxation is available providing that the share-holder does not supply the acquired share-certificates with a value higher than the one they had before events such as mergers, divisions or share exchanges had happened. this free-taxation category excludes the allotment having as its object the partial divisions of the assignor's share-certificates, that are making the interest of the beneficiary's capital, unless the latter gives them a value higher than the one it used to have when it was taken over. if, later, the share certificates are transferred, the revenues or the income acquired are subjected to taxation, in accordance with the conditions imposed by the fiscal legislation. similarly, the provisions of the directive no. 90/434/cee, amended by the directive 2005/19/ce, are applied to the shares transfer. the mutual fiscal policy stipulated in the directive no. 90/434/cee and amended by the directive 2005/19/ce, liable to be applied to mergers, divisions, partial divisions, assets transfers and shares exchanges between companies belonging to different eu member-states, are not valid in case of the particular actions whose purpose is fraud, tax evasion or lack of employees' representation in the administrative board of the company as the community's norms ask. enforcement of the directive 90/434/ce leads to fiscal advantages through: the postponement of the additional value assessment; the possibility of taking over the reserves and the provisions, without their imposing; in case of shareholders, lack of the obligatory character for the additional value assessment resulting from share exchanges. the income taxation for the nonresidents in romania was regulated through the adaptation of the fiscal code to the requests mentioned in the directive 77/799/cee, that established the incomes liable to stand this type of taxation, the ways of determination, withholding and paying of the taxes, which is the concern of the income payers. in romania, the type of income taxation, corresponding to the savings got as interests, was regulated by the provisions stipulated in the council's directive no. 85/611/cee, approaching the way the payment is made and the beneficiary of the amount. in order to prevent fraud and money laundering, steps were taken for identification and determination of the residential place for the real beneficiaries, by applying the provisions of the directive no. 91/308/cee. thus, for the interest payment and tax application, the sum's beneficiary must carry out the provisions stipulated by the directive no. 85/611/cee, that is to say the economic operator who makes the payment must inform the specialized authorities in the member-state where the sum's beneficiary have the domicile about the sums paid. the taxation conditions for the interests and dues payments from romania to a company registered in other eu memberstate was regulated by the implementation of the provisions of the directive nr.2003/49/ce in the romanian fiscal code. an important part in the application of the eu directives is played by the information exchanges as far as the direct taxes are concerned, according to the agreement concerning the avoidance of double taxation, as implemented by the directive no. 76/308/cee about the mutual assistance regarding the recovery of particular tax liabilities, duties and other measures. the information provided to a member-state is considered state secret and it is to be used only for fiscal purposes. indirect taxation refers to the valueadded tax (vat) as well as the excise duties and it is reflected in some complex eu legislation. as for the value-added tax, the main source dealing with it remains the directive no. 77/388/cee as well known as the sixth directive concerning vatincluding provisions about the persons and the taxable transactions as well as the exception or exemption for deliveries and services, about the location of taxable operations, the standard rates of taxation, the deductions and the appropriate mode of calculating them, studies and scientific researches edition: economics, no. 13 (2008) the influence of the integration in the european union on the romanian fiscal legislation 59 about the persons in charge with the valueadded tax paying, etc., all of it meant as a gradual, transient process in all memberstates. after the abrogation of fiscal boundaries, on the 1st of january 1993 (by order of the directive no. 91/680/ce), two other directives were promulgated, namely the directives 92/77/cee and 99/49/ce by means of which there were settled the rates of the value-added tax, and, subsequently, there were emitted ones more directives such as no. 2001/04/ce, no. 94/5/ce and no. 98/80/ce, which regulate the value-added taxation for particular goods (antiquities, collection items, gold coins with no numismatic value, etc.). the electronic commerce as well as the carrying out of public services (such as radiotv broadcasting and telecommunication) had as a consequence new regulations regarding the value-added tax, as they are mentioned in the directives 99/55/ce, 2002/38/ce, 200/38/ce and 2002/792/ce. putting the community's acquis related to the value-added tax into practice implies recording of all legal entities operating acquisitions inside of the community, before they take place, and obeying the ceiling established by the corresponding regulations. the allotment of the recording code on vat-purpose is done according to the international standard iso 3166 – alpha 2. this code is to be reported to suppliers whenever intra-community acquisitions of goods or services occur. the intra-community acquisition of goods means “getting the right of employing and exploiting – as a possessor – the tangible assets sent and transported to the destination mentioned by the buyer, by the seller or by some other person, at the buyer's or the seller's expense, to a member-state excepting the sender. to the category of intracommunity acquisitions is also supposed to belong the overtaking – by the romanian army, for personal use or for the use of the civilians within the armed forces – of goods they acquired in a member-state and whose acquisition was not subjected to any taxation rule in force in that particular state, when the importation of goods was not duty-free as the fiscal code stipulates. it is essential to be established, within the intra-community acquisitions, the exact location of the goods the moment their sending or transportation is over. exception to the rule makes the case of a buyer reporting the seller a valid vat identification number, a number that was emitted by a member-state, excepting the state hosting the acquisition, the place of the transaction being this time considered in the emitter-state of the very number. if the intra-community acquisition was subjected to taxation in another memberstate, the taxation basis in romania is reduced accordingly. the intra-community acquisitions also include triangular transactions in a member-state, other than romania, transactions done by the reselling buyer enlisted for tva purposes in romania; in this very case, the value-added tax is to be paid in that particular state, providing that the abovementioned reselling buyer could prove his having done the acquisition in order to be later delivered to that member-state where the beneficiary is registered and obliged to pay the tax. the obligation to register this operation is honoured by the reselling buyer recorded for tva purposes in romania. the chargeable event influences the delivery of goods to the member-state hosting the acquisition, but the tax exigibility arises once the invoice is emitted for the whole equivalent value of goods, not later than 15 days in the month following the one in which the delivery took place. the right of deduction corresponding to the intra-community acquisitions is exercised by the taxable person, if the invoice or other documents demanded by the current legislation (that makes reference to the tax exigibility) are completed. the directive 92/12/cee enlists the goods subjected to excise duties; according to the current legislation, the goods in question are: mineral oils, pure alcohol and alcoholic drinks and processed tobacco; moreover, the directive is applied to any member-state by means of the treaty stipulating the founding of the economic european community. the romanian fiscal code includes a series of provisions concerning the studies and scientific researches edition: economics, no. 13 (2008) the influence of the integration in the european union on the romanian fiscal legislation studies and scientific researches edition: economics, no. 13 (2008) 60 appearance of shortcomings or straitened circumstances throughout the intracommunity traffic, in suspensive regime, of the goods subjected to excise duty, stating the following: the real loss of goods is considered dutyfree; in keeping with the rules specific to the destination member-state, the excise duty is to be also applied to both registered and unregistered operators during the transport, in suspensive regime; in case of shortcomings and strained circumstances, during the transport, also involving the excise duty exigibility, the excise duty will be the concern of the physical or legal person from the country of origin that warranted the excise duty payment to the member-state where the shortcoming or the disorder appeared; if the goods liable to pay the excise duty do not reach the destination, and if the exact location for the inconveniences is impossible to find, they will be considered to have taken place in the member-state that delivered the goods, the supplier being the one charged for them. if, within 4 months from the date of delivery, real evidence meant to warrant the validity of the transaction or to find out the place where the shortcoming or the disorder appeared – is produced, then the supplier is exempt from the excise duty, and the payment is to be made in the memberstate where these inconveniences were determined. the romanian fiscal code stipulates the way in which the simplified document is made up, the way in which the payment and returning of the excise duty for the goods intended for consumption are done, in a member-state, only if they were paid on delivery. the transactions between companies from the eu member-states might cause fiscal frauds resulting in the diminution of the tax liabilities owed to those states' budgets. for the triangular transactions, the frauds in question could be generated by means of:  missing traders that do not perform real activity and are managed by phoney persons. they could buy goods from suppliers throughout european union, without paying the value-added tax, and they could resell them, tva included, without transferring the funds;  buffers, with or without authentic activity, whose role is buying and selling large amounts of goods, with no value added. their part consists of giving the transactions and the invoices the appearance of validity, thus making them credible and making the attempts to track down the frauds more complicated. apparently, these companies do not commit frauds;  international conduit companies, resembling the buffers, but unlike the latter – settled in a state different from the customer’s location and encouraging the fraud in states where their customers belong. this type of companies does not commit frauds in the states where they have offices. these means of tax evasioning are considered frauds of carusel type and could be tracked down with the help of the information got via the central trade connections service and its local departments for international information exchange. the role of the accounting appraisement is to determine the incongruities between the delivery papers’ data, the bookkeeping and the fiscal situation of the companies operating intra-community supply of goods or services, as requirements coming from the penal investigation and judicial bodies, on account of facts ascertained by the fiscal authorities. references: [1] brezeanu p., simon i., celea s., fiscalitate europeană, editura economică, bucureşti 2005 [2] florescu a.p.d., coman p., bălaşa g., fiscalitatea în românia, editura all beck, bucureşti 2005 [3] ***, codul fiscal aprobat prin legea nr.571/2003, cu modificările şi completările ulterioare, editura c.h.beck, bucureşti 2007 dimensions of the social risk in the contemporary economy 28 dimensions of the social risk in the contemporary economy danu marcela-cornelia, associate professor phd university of bacău abstract: the role of risk and its implications in the societal life causes the systemic approach in the triad consumer firm environment. one of the types of risk that the company always supported but in periods of crisis, a known multiplied size and gravities, is the social risk. this paper highlights, mainly, two types of social risk faced by the demand, supply, the economic system exponents, as a whole, respectively the risk of poverty and social risk to the organization. the conditioning and the interdependencies of them are generated and maintained by the state of development of national economy, the quality of the business environment. in the current global economic crisis, marked, mainly, by the phenomena and processes with financial and economic conditionary, the system of risks is involved in the transformation and the social dynamics. in the system of risks, some of which are riskcauses, the other risk-effects, but by propagation in time and space, each of which becomes the cause, effect, etc. since the magnitude and the severity of forms of realisation of the current crisis are the most profound of the economic great depression of 1929-1933 period, the understanding the relationship causes consequences of the movement of the system of risks has new motivations and valencies. one of the types of social risk-effect, with the risks causes economic, social, psychological determinants, is the risk of poverty [danu mc, dimensions of risk of poverty in the current economic crisis, iecs 2009, industrial revolution, from the globalization and post-globalization perspective]. the poverty is considered a multisystemic problems complex interact in the socalled "pentagon of poverty" whose sides are: employment/ income, costs/ consumption, social network, maintaining the social biography/ personality. in classical language, the poverty means the difficulty of the ensuring a minimum biological subsistence relative to the income level or the volume of goods strictly necessary; beyond this approach, the poverty must be seen through the social criterion, of the social subsistence since the reporting indicators are different from one country to another, from one culture to another, from one period to another. in the european union, according to statistics [http://epp.eurostat.ec.europa.eu/] the risk of poverty is calculated as the proportion of people whose disposable income is below the level of risk of poverty, set at 60% of the available income at the national average, after the social transfers; in 2006 this indicator was the amount of 16%, while on a relatively linear trend since 1998. the situation is presented, however, different from one country to another but the overall continental europe does not reach high levels of this type of risk and neither extremes and negative situations (tab.1). tab.1 – the proportion of the people whose disposable income is below the level of poverty risk year 2000 2001 2002 2003 2004 2005 2006 belgium 13 13 ... 15 15 15 15 denmark ... 10 ... 12 11 12 12 germany 10 11 ... ... ... 12 13 irland 20 21 ... 20 21 20 18 greece 20 20 ... 21 20 20 21 spain 18 19 19 19 20 20 20 france 16 13 12 12 13 13 13 italy 18 19 ... ... 19 19 20 luxembourg 12 12 ... 11 12 13 14 studies and scientific researches edition: economics, no. 13 (2008) dimensions of the social risk in the contemporary economy 29 netherlands 11 11 11 12 ... 11 10 austria 12 12 ... 13 13 12 13 portugal 21 20 20 19 20 19 18 finland 11 11 11 11 11 12 13 sweden ... 9 11 ... 11 9 12 great britain 19 18 18 18 ... 19 19 czech republic ... 8 ... ... ... 10 10 estonia 18 18 18 18 20 18 18 cyprus ... ... ... 15 ... 16 16 latvia 16 ... ... ... ... 19 23 lithuania 17 17 ... ... ... 21 20 hungary 11 11 10 12 ... 13 16 malta 15 ... ... ... ... 15 14 poland 16 16 ... ... ... 21 19 slovenia 11 11 10 10 ... 12 12 slovakia ... ... ... ... ... 13 12 bulgaria 14 16 14 14 15 14 14 romania 17 17 18 17 18 18 19 source: eurostat, may 2008 for eu-15 countries in 2006 risk of poverty varies from the maximum of 21% in greece, 18-20% in ireland, portugal, great britain, spain to the values of 12-13% in denmark, sweden, germany, france, finland, to the 10% in the netherlands. in terms of variations recorded over the period we observe the following: increases the risk of poverty in almost all eu-15; decrease of this type of social risk in france, ireland, portugal. regarding the evolution of risk of poverty in the new eu countries, the situation highlights that, in general, the risk of poverty does not fundamentally varies, in terms of share, in these countries, compared with the developed countries in european union. the best statement made a czech republic, with a risk of poverty by 10% and the worst, latvia with a risk of poverty by 23%. in our country, both the risk and the progress in the 20032006 period, designates a worse situation than the european union. among the developed countries, non eu, iceland and norway recorded the lowest levels of risk of poverty at the level of our continent in 2006 and earlier (in 2006, iceland 10%, norway 11%). as regards the risk of urban poverty, expressed as a share of population living on less than $ 2 per day, an estimate made by the world bank in july 2008 reveals that, for some european countries (developing countries in transition and ex-communist) [dessus s, herrera s, de hojos r, p.23] for high levels moldova 14.2%, turkey 9.4%, albania 8.5%. romania presents a risk of urban poverty, estimated at 4.3%. according to assessments made by the european commission in the last quarter of 2008 [social protection and social inclusion in europe and key figures, 16.10.2008] on the entire community, although the risk of poverty is to some extent held in check, is facing problems such as: the number still high, namely 9.3%, of the capable of working adults living in households in a situation of unemployment and 8% of the employed population living below the poverty line; although, on average, the social transfers reduce poverty by 38% in the eu, their impact within the eu varies from less than 10% to almost 60%; increased the rate of elderly occupancy reached 45% in 2007 versus 37% in 2001; has reduced the poverty among the elderly, based on the current pension systems, but the single older women continue to pose a higher risk than single men (28% vs. 20%); on the future is expected that a greater share of the revenues will come from the retired private pensions; although the life expectancy has reached 82 years for women and 76 years for men (won 4 years for women and 5 years for men, the last 20 years), the difference studies and scientific researches edition: economics, no. 13 (2008) dimensions of the social risk in the contemporary economy 30 between the european countries in terms of the life expectancy is 8 years for women and 13 years for men. the total health expenditures in the eu have increased in the past 20 years. today, they range from 10% of gdp or more in some countries to 6% or less in the others. the poverty of the employment population in the eu, highlighted the risk of poverty rate for employed persons aged over 18 years, 2006 (tab.2) reveals an extreme minimum of 3% in the czech republic and a maximum of 14% for the greece. dangerous values of the risk of poverty are in poland, latvia, lithuania, estonia and even luxembourg and italy. tab.2 the risk of poverty for the employed persons, over 18 years in the eu ue25 cz be dk nl fi mt si bg de ie fr at sk cy hu se ee uk es it lt lu lv pt pl el source: eu-silc (2006), reference year 2005, except uk (ref.2006 year) and ie (2005-06), bg: study of national household budget 2006, missing data romania. even if the situation on our continent is in some cases severe, causing the achievement of the other types of risk (with effects on the persons concerned the national societal environment variables), of which the risk of damage to health, the risk of delinquences, the risk of the economic and the social discrimination, etc.. the forms of accomplishment, the severity of their shortterm consequences, but especially on medium and long-term, the psychological impact on individuals, reached alarming rates in countries on the african continent, where the share of population living below the 2 $/day is 65.9% in ethiopia, 73.2% in madagascar, 88.9% in nigeria, etc..; also in asia, the situation of a considerable part of the population in the developing countries is the serious risk of poverty, achieving the economic and social existence of 53.2% of the population in bangladesh, 51% in india, 67.3% in cambodia, 55, 1% in pakistan, etc.. if at the macro and the global level the risk of poverty, with the dimensions severity, urban poverty, polarization, etc.. is the expression of the deficiencies in the macroeconomic policies of the world countries, mainly, to micro level, in the universe of business conducted by companies and organizations, the social risk, through the different forms of accomplishment and their consequences can be even the generator of the risk–cause for the risk of poverty from the macro or regional level. at the company level, the social risk is represented by all the internal factors and/ or outside thereof, of human, social, economic, legislative, policy, likely to affect temporarily or permanently the sustainable operation. among the types of the social risk faced by companies, including [landier h, merck b, detection, analysis and quantification du risque social: le modèle m @rs]: the social conflicts, the strikes, the degraded social climate, the poor internal communication, the loss of confidence of the employees in the management company, the poor management of the crisis, the alteration of the company image, the deficiences on the control of the working conditions, the studies and scientific researches edition: economics, no. 13 (2008) dimensions of the social risk in the contemporary economy 31 deterioration of the relations with customers and other business partners, etc.. the reality that the individuals and the relations established between it and the others gives the tone and the strength of the economy’s mouvement, make responsibility the business managers and the managers of the organizations producing tangible goods and /or intangible to create and deliver the value desired by the consumer; it is necessary to optimize the established relational at the company as a prerequisite to optimizing relational system developed between the economic entity and other economic entities, social customers, suppliers, etc.. to make relevants assessments to the social risk is required the identification of the risk-causes, respectively the "irritant factors" contributing to the degradation of the social environment and to the development of the social tensions. "irritant factors" are different types of problems, sources of anxiety, frustration, which can pollute the environment of the firms. according to the authors of the model m@rs, the research quality of the social environment of a company should consider a reference composed of the 32 factors defined into 5 distinct families; based on surveys conducted in-depth it was found that these factors are the most often, the origin of the significant damage working relationships. the 5 families of social risk are: 1. risks causes generated by the top managers activity; 2. risks causes from the middle and inferior managers; 3. risks causes due to the characteristics of employees; 4. risks causes due to faulty methods management; 5. the incorrect perception of the future and of the relationships with the environement business. 1. a first family of risks causes are placed at the top-level managers. from this perspective, the risks that may generate risks effects are: the lenght of the decision centres, the unrecognizing work value, the inability of the presentation of projects, the lack of consistency of decision making, the lack of the sufficient visibility of the policy applied. for example, the unrecognition work has effects on long-term employees on and on, the consumer services sector where staff contact will receive this behavior and it will send (via attitudes, behaviors, overall dissatisfaction - the consumer; the personnel in the area of the organization's internal business services, largely invisible to the consumer will send the dissatisfaction by propagation effects in the benefit system, helping to reduce overall quality of promised services. 2. the risks causes from the middle and inferior level management, which are subject to the direct employees, the impact and the gravity able to cause large failures. among these risks causes, are notable: the lack of respect for employees, the authoritarian behavior, the overlapping decisions, the lack of clear information, the lack of job definition, the absence of response to questions raised, etc.. for example, the activities in which the company use to the personnel of contact in relation with the consumers, the kindness, the verbal and nonverbal behavior thereof are determined largely by the relational internal environment quality; the sensible consumer will perceive the quality vices established in the relational between employees, between employees and managers. 3. a family of risks causes placed on the identification elements of employees, namely, the sociological composition of the company personnel, have special meanings in the transition economies, by economically, socially, politically, mentally sight. of these social risks, are significant: the dispute between "old and new”, the social discrimination on an ethnic, social, professional, the low representation of personnel in decision-making level, the competition among the trade union tradition in terms of the social confrontation. if the developed economies, each of these risks are accomplished at the level of the firms in different weights in the assessing the overall social climate, in the recently released of the economies of transition, as is the romanian, the dispute between "old and new" is still among the most visible and the most serious risks to the companies. 4. another criterion for demarcation of the risks causes on the company is the studies and scientific researches edition: economics, no. 13 (2008) dimensions of the social risk in the contemporary economy studies and scientific researches edition: economics, no. 13 (2008) 32 managerial methods. from this point of view there are the following social risks: the insufficient information of general, the misunderstanding of know-how of the company and the specific powers, the negligence with regard to the new employees, the wage differentiation unjustified, the insufficient posibilities for the personnel evolution or the incorrect forms of the rules, or their lack of transparency, each situation can lead to feelings of injustice or inequity. these risks hurt the social interests of the company both short term and in perspective; the gravity of these risks is dependent on the type of activity, the stage of the life cycle of the company, the marketing environment of its, the degree of interaction with other types of risk. for example, the deficiencies in the wage policy have effects, primarily in the short term; the policy of recruitment, the employee selection have effects in the short term but may involve serious effects in the medium term and even long. 5. the incorrect perception of the future and on the relationships with the environment constitute potential for social tensions and poor quality social climate. among the types of risks notable causes are: the anxiety regarding the future business/ employment, the uncertainty regarding the intentions of the company, the unfavorable development lifecycle of the job/company specific professions, the fear the downgrading of skills related jobs, the difficult relationships with users or customers, the unwanted developments in relations with the business partners, changes in the legislative and institutional environment. for example, the negative developments of the relations with the business partners is due mostly, the managerial vision of the company in question on long-term; but is not excluded, nor the magnitude of changes in the law which make the survival a business partner, possibly where tradition, or even the ceasing temporary interruption of relations with it. the reality reflects that more and more types of activities are developing and growing its market where the competitors can find and exploit the opportunities, identifies and takes calculated and aware risks. but they understand that in order to provide high quality products, the strategic approach should be based on the optimizing the employment, the preparation, the motivation of personnel, applying the vision of the internal marketing. the performing companies, focusing on marketing have realized long ago that the classical structure for organizing a business as a pyramid, have shattered almost immediately given on top the consumers, followed by the "first people in line" – the contact personnel, who serve customers and satisfy their demands. follows the executive leadership which must support the contact personnel and on base – the top management must support the executive leadership to help the contact and further to ensure the consumer satisfaction. regardless of the level at which is, risks are dangerous to the social evolution of the economic system; moreover, even if the generic name of social risks, the nature and their consequences give the social, economic, psychological, political, cultural character; on the information on possible complete and accurate, the deciders can operated the treatment and control strategies of them. references: [1] danu mc, riscul în afaceri, editura plumb, bacău, 2001 [2] danu mc, dimensiuni ale riscului de sărăcie în economia contemporană, în condiţiile crizei economice actuale, iecs 2009, industrial revolution, from the globalization and postglobalization perspective [3] ph. kotler., marketing management, editura teora, bucharest, 1997 [4] landier h., b. merck, detection, analysis and quantification du risque social: le modèle m@rs [5] www.worldbank.org/ [6] www.worldbank.org/, commission for social development, world summit for social development "the global crises and their impact on social development, 4-13 february 2009 http://www.worldbank.org/ microsoft word apostoaie constantin marius_eng.doc ethics and corporate social responsibility a strategic approach within the organization carmina simion simescu martinho nunes, university valahia targovişte, romania alexandra simion simescu, university of philosophy, bucharest, romania abstract today, all organizations in the world should recognize the importance and need to take into account concepts such as: ethical, moral, ethical programs, ethical behavior, social responsibility, equity and also try to implement in their organizational culture. so tackling business ethics and social responsibility is an issue today, not only theoretically but also in that of practice. this article explains how several important dimensions of organizational culture may influence the effectiveness and ethics initiatives in the corporate responsibility shock. keywords ethics, ethics programs, ethical dilemmas, ethics, global business ethics, ethical behavior, corporate social responsibility jel codes: m 14 ethics and morality ethics is one of the main branches of philosophy and can be called the science of moral reality. it tries to elucidate moral problems through cognitive exercise. ethics can also be understood as a philosophy on morality, good, evil and duty. etymologically speaking, the word „ethics” comes from the greek words ethos (homer) = primordial, country, home, reunion place, natal place, habits, character; ethike (aristotle) = the science of knowledge. from "ethos" derived the word "ethicos", meaning " from off for moral", used by greeks when they were discussing about the principles of human behavior. for start, we may consider ethics as being the science of ethos (moral), of good and evil (socrates, platon, cicero), of happiness, virtue (aristotle), of pleasure (aristip), of social ideal. many specialists think – also peter drucker – that there is no difference between day by day ethics and business ethics. an outgoing person, an ambitious one or a liar behaves the same way in the office, as well as he does outside of it, therefore we can not limitate or differentiate clearly this conduct, hence the necessity of business ethics must not be proven. thomas w. dunfee, business ethics teacher at wartin school, univ. pennsylvania, considers this practice can be suggested by information confidentiality respect of the employee towards the enterprise, contractor towards the clients, a so-called sensibility to conflicts of interests, detecting them, and if possible avoiding them, respecting the rules by outside businessmen with a professional conscience and prudence, cultivating this professional competences, limiting decisions, loyalty and good faith which aims the equity of our actions, a high sense of responsibility, respecting the rules and the freedom of others in behavior, opinions, respecting the human being. few people doubt that the good is the center value of ethics or the fact that practical good means the embodiment of values such as justice, courage, sincerity, friendship, altruism, etc. studies and scientific researches economic edition, no. 15, 2010 467 even though, to answer questions such as: what is good and evil? what is justice or courage? we have to appeal to philosophical investigigations – the only instrument we have to enlighten this essential question for our own destiny. ethical theories applied in management an ethical theory is a conceptual assemble that explains one way or another moral phenomena and usually finalizes thorough a test. so, it is important to know the main ethical theories to which appeal business ethics books and to suggest the solution to some ethical dilemmas, using this theories. these are the ethics of virtue, utilitarianism and the ethics of duty. in aristotle’s vision1, three things are the object of free will and three must be avoided: good, morals, utility and pleasure and their contrary: bad, useless, unpleasant. the definition which says that virtue is a habitus is not enough, we must show which kind of habitus it is, the virtue aims toward the instrument because it has to do with affects and actions, in which there is an exaggeration, a lack and middle. the virtue is a habitus of choice, which is determined by the mind. but as well shown by nicolai hartmann, in ethics2, virtue is not only a way, but also a peak. the virtuous man is not a mediocre man, but a superior one. ethical virtue is a way, out of two evils, the one of exaggeration and the one of the lack which aims towards the affects and middle actions; this is why giving the right amount of money is not so easy. whoever wants to find the way must leave behind his contrary, which is why the object and the purpose of the action is very important, because judging by the way we choose goes or evil we have a certain moral trait, but not after by our opinions. the purpose is an object of desire and the means are an object of free will, as we can see that the actions aimed to this means are freely chosen. the ethics of virtue proves to be relevant in many contexts for the analysts of specific business ethics problems. in the way that happiness is the result of a life of trying, likewise solid profit can be obtained only through long-term strategies. from another point of view, in the same way that happiness can be accomplished only through brave, just, honest actions, profit can be accomplished following some criteria: products and services that are needed on the market, satisfaction of the clients, stimulating the employees, stable relations with the contractors and creditors, the acknowledgement of the community, respecting the law, paying state fees and taxes, protecting the environment, etc. business ethics of aristotelian inspiration focuses on developing positive traits of economical agents, building a set of values centered on social responsibility and altruism. in money business, the middle is the ability to give, and the exaggeration and the lack is waste and avarice, because both show the extremes. the waster can give too much and take too little, and the greedy takes too much and gives back too little. in business exists also other traits: willingness as middle, then the tendency to spend money for show, and then soul-tightness as a lack? for example, the specific virtue of a manager assumes competence, authority, flexibility, tact, strength in decision-making, but above all, a good businessman is the one that accomplishes good profit through his inititiatives. but nobody can be just a manager; a full human being implies other qualities than market success. this is the motive why searching profit, as an economical agent, mustn’t leave out any other value criteria from the life and activity of a businessman; as a full man, he must build this attitudes and traits meant to give him dignity and happiness. good cooperation is the one that guesses everything which is exact for our life goals, whilst good council hits the exact point for a certain business. hence, the prisoner’s dilemma emphasizes the fact that everyone could be in a worse situation than it could be in the 1 aristotel(1998), etica nicomahică , editura ştiinţifică şi enciclopedică, bucuresti, p. 23 2 hartman, n (1926), ethick, walter de gruyter co., berlin, p. 56 studies and scientific researches economic edition, no. 15, 2010 468 situation of cooperation, meaning that everyone would lose if we were to follow only our own interests. for the ethical virtue it is important that a human being manifests to certain things feelings of love or hate. these feelings influence all the events in life because they are so full of meaning and decisive for virtue and happiness. the man becomes virtuous after an opinion from nature, another one from custom and the last one through learning. so, business ethics after aristotle emphasizes the building and the developing positive traits of economical agents, improving a set of values centered on social responsibility, with traditions and values unanimously accepted. can it be that a return to aristotle’s ethics, where ethical behavior is primordial, in this troubled times could be a good thing? utilitarism, iniated by jeremy bentham and restructurated in his classic form by john stuart mill3, has a consecventialism perspective, according to which, a good deed is not defined by the intentions than originate it, nor by the goals followed, but through its effects or consequences. whilst aristotle believed that good deeds are those done by good people, defining the character man, the utilitarists claim that a good man is the one that always or almost always does the right thing, trying to give an answer to the question „what is a good deed?” or „ when can our deeds be considered good?”. their answer is immediate and apparently simple: moral actions are the ones that through their consequences increase the quantity of good in the world, while the immoral ones increase the quantity of evil. for them, happiness means „obtaining pleasure and avoiding sufferance”, while unhappiness, associated with evil, means lack of pleasure and intensified sufferance. bentham and mill were raising a soar of „social hedonism”, based on the following principle: „ the conception that accepts as a fundament of moral utility or the greatest happiness principle claims that actions are right if they tend to propagate happiness and wrong if they tend to produce unhappiness. through happiness we understand pleasure and the lack of pain, and through unhappiness pain and the absence of pleasure. we must add that the greatest happiness principle acquires his utilitarism semnification only when it says that the maximum of pleasure is morally right when it comes upon the largest amount of people, not only one. assuming that a company with the premises on the outskirts that pollutes the environment over the acknowledged limit is pursuing the selfish goal to maximize its profit in the long run and to distract the community from the main issue (that it pollutes the environment). the company does generous deeds for the stakeholders (employees, clients, local community). utilitaristic speaking, this generosity is ok as long as a large amount of people receive a certain benefit: employees get bonuses, they take their kids to the company’s kindergarten and practice sports on its premises; local community gains money for football team, museums, hospitals; this things offer, if not a certain guarantee of ethical value, at least chances of approaching it. hence, in mill’s view, to decide and act to the good of the many persons means respecting the rules of behavior that were proven to assure the maximum of satisfaction. still, this theory applied to business leads to some circumstances in which may appear social injustice, an inequity share of resources, so to some moral restraints. for kant4, the intention, and not the consequence of the acts matter in establishing its moral values. the autonomy of will is its capacity of not being influenced by affects or feelings. duty is the center of his theory: any action in order to acquire moral value must be done from duty, relying on a categorical imperative like: „ you must...” in order to be moral, the maxima of our action must be necessary and universal, that the person should always be regarded as a purpose and never as a mean. many authors think that the most influent theory nowadays is the one that continues kant’s moral philosophy, with the question: why should we be moral? if aristotle said that the only virtue, specific to the man of character, leads to a true deserved happiness – the goal human existence, utilitarianism claimed that the idea of 3 mill, j. s.(1994) utilitarismul , trad. rom. valentin mureşan, editura alternative, bucureşti, p. 18 4 kant, i(1972),critica raţiunii practice, editura ştiinţifică, bucureşti, p. 39 studies and scientific researches economic edition, no. 15, 2010 469 morality is in everyone’s benefit, because decisions and moral acts lead to the maximum happiness of more people. kant offers another view: the consequences of our acts are lacking any moral value if they are the effects of some accidental gestures or if we make them animated by motives and selfish intentions. for kant, the intention and not the consequences matter in establishing moral value. the next question is: about what kind of intentions are we talking? we are moral as long as what guides is not the selfish desire, but the desire to act after certain rules or moral rules. in this theory, there is only one categorical imperative, to which kant finds three different approaches, each one of them stating another aspect of moral condition. the first one: „ act only by that maxima that may become universal law”.5 kant asks us to first establish the principle after which we act – called maxima. then we take the consistency test to see if our maxima can be followed by everybody. in business, universal imperative is applied in many situations. for example, if in a commercial we deliberately state lies, the principle would be: „lie to increase your business profit.” can this become a universal principle? of course not. if everybody would make cheating commercials, nobody would believe them. kant exposes and argues the most profound of his ethical ideas: morality means respecting your own rules, imposed by you, on the conditioned that they are validated by a reason as general universal laws, because by applying them, the humanity in every person is respected. aware by his innovative idea, kant said: „it could be seen that the man was tied to the laws by his duty, but nobody knew he was only obedient to his own legislation and that this legislation is still universal, and that he must act by his own will, that due to its purpose is universal law-giving”. so, moral kantian philosophy is one of the most important moral theories not only for its intrinsic qualities, but also due to its interdisciplinary. the theories that i have analyzed are not the only ethical constructions that try to elucidate the specifically problems of business ethics. the best approach is the analysis of different ethical problems in all these perspectives, to search the complementarily of these three views as categorical references on which you can found a coherent personal decision, that takes into account concrete aspects of business environment, especially in this time of crisis. ethical dilemmas in organization can be expressed as less clear situations, problems that put managers in difficult positions, wanting to take the best decision for the society’s performance. „ethical paradox” can be per submitted to interrogation by the businessman: should he assume responsibility and risks of his economical activity or to remain to the moral, abstract judgment, lacking responsibility? this dilemma responsibility/morality moves the emphasizes towards ethical theories and their application, behavior and ethical programs from „moralist” to responsibility ethics. the interest for an ethical business conduct isn’t new, but only now the interest for moral actions in order to maintain competitively is acknowledged. social responsibility lately, a new dimension of ethics is growing romanian market: corporate social responsibility. do companies operating in debt or have turned up and that responsibility means of manipulation and persuasion? in the classical view, "the only social responsibility in business management is to maximize profits"6, but in terms of socio-economic, "social responsibility beyond profit management, including protecting and enhancing the welfare of society as a whole”. the most developed and most widely accepted model of corporate social responsibility is quadripartite model originally proposed by archi carroll in 1979 and later refined in 2000 in cooperation with buchholtz. 5 ibidem 6 friedman, m.(1970) the social responsibility of business is to increase its profits , new york times, p. 89 studies and scientific researches economic edition, no. 15, 2010 470 table no.1 model of corporate social responsibility philanthropic responsibilities desired by society ethical responsibilities expectations of society legal responsibilities incurred by society economic responsibilities incurred by society (source: carroll, a. b., buchholtz, a. k.(2000) business and society: ethics and stakeholder management , 4th edition, cincinnati, southwestern college., p. 102) the concept of corporate social responsibility means and responsibility to be a bear to public organizations, but also required companies to comply with legal and ethical standards both in the public and private. accountability requires tools to ensure compliance with legal and ethical standards, such as codes of conduct and principles, performance indicators and quality management, reporting patterns, guides implementation and manifested in policy and practice responsible office. at the international level have been developed a series of documents that include principles of corporate responsibility practices. thus, the united nations global compact is a set of principles, which intended to promote global social responsibility and to stress the importance of local networks consisting of ngos, private companies and governments to solve social problems. he is an international network of national networks; to facilitate dialogue companies, individuals and organizations who share the same ideas and values that have committed to promoting socially responsible corporate citizenship. another tool is composed of the oecd principles of corporate governance. under that document, companies must comply with policies established by the countries where they operate. corporate governance principles were first published in 1999, becoming an international reference in corporate governance. to take account of developments after 1999, the principles were revised in 2003, of a larger process of regional consultations. the new principles were approved by oecd governments in april 2004. the oecd principles, implementing an effective system of corporate governance should lead to transparency and market efficiency, consistent with the rule of law and to define clearly the distribution of responsibilities between courts on supervision, regulation and application of laws. tripartite declaration on multinational enterprises and policy ilo governing board initially adopted this statement in 1977, reviewing it in the 2000. the document is a directive with non-urgent application in areas such as: employment equal opportunities and treatment safety at work training working and living conditions amounts of increasingly tough question on the establishment of mechanisms for implementing the rse, that building a system to ensure social accountability. in this regard, amnesty international maintains that the most effective means of ensuring that companies assume legal responsibility would be its national legislation in terms of world economic integration, the international legal framework needs to be echoing the ethical rules of conduct applicable internationally. they may not invent; they are contained in the universal declaration of human rights. thus, international law would not come to replace national laws, but would act as a reference point and palliation where national law would be impaired. given that the social responsibility is the enforcement, to the company unable to dissociate the legislation governing its activities, the legislation under consideration may be structured on various criteria. romanian legislation is extremely rich in this respect, providing a studies and scientific researches economic edition, no. 15, 2010 471 legislative framework appropriate and sufficient covering. at 7-8 of november 2006 first edition held in bucharest international conference on corporate social responsibility. organized under the high patronage of the world business council for sustainable development and the un global compact is the first event csr addresses corporate social responsibility in an integrated approach, treating and youth involvement in the concept. there are certainly a number of other questions that can be made and that should be answered. moreover, the refinement with which such questions are explored is the difference between success and ethical reflection credible. we live today in a hurried world, a world that still seeks its meaning and moral correctness is associated with business success, even if not a sufficient guarantees it. csr is a rather ambiguous concept of capitalism, which however cannot be completely without the purposes of our report and the ethical dimensions of practice. best be implemented in a mature market and romania is unfortunately far to get there. references 1. aristotel(1998), etica nicomahică , trad. rom. stella petecel, ed. ştiinţifică şi enciclopedică, bucureşti. 2. benedict spinoza(2000), etica, ed. antet, bucureşti. 3. carroll, a. b., buchholtz, a. k.(2000) business and society: ethics and stakeholder management , 4th edition, cincinnati, southwestern college. 4. craciun dan, vasile morar, vasile macoviciuc(2005) etica afacerilor, ed. paideea, bucureşti. 5. drucker, peter(1992), administrando para o futuro são paulo: pioneira. 6. friedman, m.(1970) the social responsibility of business is to increase its profits , new york times 7. hartman, n (1926), ethick, walter de gruyter co., berlin, p. 56 8. immanuel kant,(1972) critica raţiunii practice, ed. ştiinţifică, bucureşti. 9. mill, j. s.(1994) utilitarismul , trad. rom. valentin mureşan, ed. alternative, bucureşti. 10. joao pinto e castro(2002) – comunicação de marketing, silabo gestao, lisabona. 11. m. kaptein,(1998) ethics management. auditing and developing the ethical content of organizations, kluwer academic pub. 12. kotler & dubois(2003) – ”marketing management”, pearson education france, paris. 13. d. menzel(2007), ethics management for public administrators, sharpe, london. 14. popa i, filip r(1999), management internaţional, ed. economică, bucureşti. 15. samuel mercier(1999), l’etique dans les entreprises, editions la decouverte et syros, paris. 16. quinn j. b.(1994) – l’entreprise intelligente. savoir, service et technologies, dunod, paris. studies and scientific researches economic edition, no. 15, 2010 472 microsoft word apostoaie constantin marius_eng.doc multi-dimensional understanding of the “product” in the marketing decision process rodica boier, ph.d, "gh. asachi" iași technical university, romania   abstract the paper starts from the observation that students often experience difficulties in identifying the complete set of aspects involved in making product decisions, but also in understanding the correlations established between these elements. the review of the information required by product management reveals a set of interrelated aspects among which the most important refer to: product category; the needs that the product addresses; usage situations and fields; the product life cycle; seasonality of manufacturing/purchasing/usage; the path from technical features, such as attributes and functions, to the benefits (advantages) for the client; “total product”; the set of related products; the tangible/intangible relationship a.s.o. the paper may be used as a checklist to identify the requisite steps in the multidimensional research, which precedes the decision process of the product marketing. keywords product; marketing; need; product life cycle, total product; service; associated (complementary) product introduction as verified by practice, the marketing decision may experience failure both in the design and the implementation phase, when a certain aspect of the offering is overlooked, be it an unimportant detail. from this perspective, one must note that the teaching process of shaping the students’ marketing skills is frequently deficient due to a sequential approach, lacking the holistic vision, where all parts are interconnected. moreover, beyond the coherent and integrating approach, what is required is a synergetic approach, aimed at ensuring that all parts work together and complete one other. the various marketing subjects convey information, structure knowledge, train abilities, build abilities and in particular attitudes. all of these however are sometimes confined to the subject’s limited, relatively reductionist scope, thus eluding an integrating vision, which would allow the student to make connections and to understand interdependencies and the concrete manner of undergoing the logical and chronological path of the complex, difficult, risky and also challenging process of the marketing decision. the idea for this paper was suggested by the observation that students often experience difficulties in identifying the complete set of aspects involved in making product decisions, but also in understanding the correlations established between these elements. the choice of this particular theme for the article was further motivated by yadav’s recent paper1, which draws attention to the quasi-abandonment of conceptual approaches in research, which now tends to focus exclusively on empirical developments. in terms of its content, the paper will therefore constitute a conceptual approach, intended to fill a void, not so much related to concepts themselves but to the connections among them. moreover, the paper may be used                                                              1 yadav, m.s. (2010), „the decline of conceptual articles and implications for knowledge development”, journal of marketing, 74 (1), p. 1-19. studies and scientific researches economic edition, no. 15, 2010 545 as a checklist to identify the requisite steps in the multidimensional research which precedes the decision process of the product marketing. product category set of needs usage situations and domains tangible / intangible product life cycle seasonality associated products consumer involvement technical features → benefits (advantajes) “total product” rational / emotional customer loyalty consumption visibility p r o d u c t perceived risk direct competition indirect competition product market structure product segmentation ↔ market segmentation buying and consumption/usage behavior customer value strategic positioning figure 1. dimensions of the „product” concept in the marketing decision process the organizations high-performance product marketing are able to leverage with great expertise and talent all the information related to the offering „at three levels2: (1) the product manager as an individual; (2) the marketing processes related to product management; and (3) the organization structure and role definition.” the review of the information required by product management3 reveals a set of interrelated aspects among which the most important refer to: product category; the needs that the product addresses; usage situations and fields; the product life cycle; seasonality of manufacturing/purchasing/usage; the path from technical features, such as attributes and functions, to the benefits (advantages) for the client; “total product”; the set of associated (complementary) products; the tangible/intangible relationship; consumption visibility and/or, as the case may be, the visibility of the consequences of using the product; the relationship reason/emotion in the purchase decision process; customer loyalty; perceived purchase risk; consumer involvement; direct competition; indirect competition by substitutes; product segmentation in agreement with market segmentation; product structure market; the product’s typical buying and consumption behaviors; market gaps and product value for the consumer; strategic positioning (figure 1). it is worth noting that in this complex context, “customer value” and “strategic positioning” are the broadest, all-encompassing concepts, which derive from the previous above. below, we will dwell on the elements which provide a preliminary product description, while those components with a more marked strategic focus will be dealt with in a future article.                                                              2 tyagi, r.k., m.s. sawhney (2010), „high-performance product management: the impact of structure, process, competencies, and role definition”, the journal of product innovation management, 27 (1), p. 83. 3 boier, r., l. țimiraș (2006), cercetarea de marketing, editura performantica, iasi, p. 52. studies and scientific researches economic edition, no. 15, 2010 546 dimensions of the „product” concept in the marketing decision process product category. marketing’s perspective of the concept of “product” is as broad as possible, as it practically encompasses everything that may be offered in order to meet a particular need. the needs and wants of individuals are satisfied through the consumption of goods. the particular need may be a present need, that the consumer recognizes, or a latent one, which the provider must discover, describe, design an adequate product for and subsequently make it known, by explaining it, to the potential consumer. whereas, in marketing’s classical understanding, the “product” offered meant only a tangible good or a service, contemporary developments have required a broadening of the potential materialization of the product in unconventional areas, the product being simultaneously a combination of the most different and subtle tangible and intangible goods, information and software, ideas, attitudes or behaviors, people and places, etc. below, we will use the generic term “product” to designate everything that is offered to one’s attention, analysis and purchase, regardless of the actual form it may take, according to the complex marketing perspective. before focusing on his own offering, the marketer must not overlook the product category it belongs to, simply because, before buying a particular brand, the consumer considers the category it belongs to. as verified in practice, there are situations when the consumer barely accepts an offering, or even rejects it, basically because it stands for a product category of which he has a negative view. conversely, on other occasions, the consumer easily accepts an offering, simply because it is proposed on the marketplace within a product category with a strong positive image. the set of needs the product addresses. behind the decision to buy a product there is always a reason or a combination of reasons. behind the rejection of a product there is every time a reason or combination of various reasons – the consumer’s conclusion that the product, based on its features, will not meet the specific need to the required extent. the process of designing an effective strategy confronts marketers with a long series of decisive questions for the understanding of consumers: the complexity of the need and the set of needs that the consumers attempt to address, the degree of intensity of the needs, the purposes that the consumer seeks to achieve in the process and the associated motivations, the set of actual products and/or services that the consumer wants to buy in order to meet those needs, etc. products motives 1 2 3 4 …. n product a √ √ …. product b √ √ …. product c √ √ …. √ product … …. …. …………. …. …. …. …. …. …. figure 2. the products-motives relationship source: rodica boier (2001), comportamentul consumatorului, editura "gh. zane" iași, p. 68 a reaction to complex changes, both those that affect the self and those related to the influences exerted from outside, the consumer’s motives must be understood through the prism of their considerable dynamics. there are at least three generating causes of the dynamics of motives. firstly, one must recognize that human needs are never completely satisfied; consequently, the gap between the desired state and the actual state in terms of meeting the needs constantly generates motives. secondly, the hierarchy of needs ensures studies and scientific researches economic edition, no. 15, 2010 547 that a need once met will motivate the consumer to seek to satisfy a higher need. finally, once the individual has achieved a particular aspiration level, he will be motivated to aim for a higher level; conversely, the impossibility to achieve a particular aspiration level will determine the individual to scale it back. the relationship between motives and products can be reflected using a matrix, as shown in figure 2. the motives-products correlation matrix differs from a consumer segment to the other depending on their specific combination of features. ensuring the agreement between the needs and motives of a consumer, on the one hand, and the set of products that can satisfy him, on the other, can be a challenging endeavor. this constitutes in fact the core of the marketing effort of companies. product usage situations and domains. the field of use sometimes decisively influences the product configuration, its associated services, its seasonality, etc. it is to be expected that the same product, designed for different fields, will have features customized for the requirements of each particular field. the more the product is customized for the specific field of use, the greater the chances that it will generate consumer satisfaction. usage, on the other hand, refers to the different contexts in which the same product may be used. in the ansoff matrix, the sales growth strategy for an existing product on an existing market is based, among other things, on this solution, i.e. finding alternative uses of the product. most often, they are discovered by “innovative” consumers, who find ways to use the same products for different applications or fields. last, but not last, important among the product usage is the product’s capacity to act as a gift, on specific occasions. generally, the information on this potential product type is obtained through marketing research. if the marketer identifies such a favorable situation, he must subsequently find a solution to suggest to the consumer to buy the product for this specific purpose. product life cycle. the stages that the product goes through from introduction up to the withdrawal from the market, and the varying strategic objectives, sales and profits, consumers, competition and marketing efforts involved, represents a major dimension of the decision process. as part of an effective management of the product range, the organization seeks to maintain an internal balance, with products at different in different life-cycle phases, in order to eliminate the disadvantages of each stage and to compensate potential losses on some products with profits on other products. essentially related to the product’s first life-cycle phase, the new product diffusion process involves the classification chart, which focuses on the relative time required for customers to adopt a new product and on how they use available information sources in the purchasing process. the purchasing moment is measured based on the time between the moment when the consumer becomes aware of the product and the instant when he decides to buy it. the marketer will therefore wish to know the size and characteristics of the various adopter categories, defined in terms of how innovation diffuses in the community as a whole. between absolute openness, on the one hand, and the absolute resistance to innovation, on the other, there is a range of several intermediate attitudes: innovators, early adopters, early majority, late majority and laggards, each with their own profile and consequences.4 over the product life cycle, one can control the extent to which the product delivers satisfaction to consumers. to observe how this objective can achieved, it can be useful to represent the product using levels which reflect the consumer’s different expections: generic product, which simply represents the “good”, with the basic name of the product class, without which the product cannot penetrate the market; expected product, the sum of the customers’ minimum hopes for the product, resulting from experience in consumption; developed product, which exceeds the consumer’s expectations; potential product, which                                                              4 wejnert, b. (2002), "integrating models of diffusion of innovations: a conceptual framework", review of sociology, 28, p. 297-306. studies and scientific researches economic edition, no. 15, 2010 548 includes any virtual element of a future configuration, designed to attract and retain customers. several considerations are of practical relevance for the marketing decision5. firstly, the criterion used for this classification is the product’s degree of specialization, in relationship to consumers’ expectations. secondly, the developed product represents, through its components, more than the customer states as a need/want at a given moment, beyond what he expects or used to expect. as a result of the regular release of upgrades and of the mechanism of experience effect, the consumer learns to hope for reasonable product improvements. customer expectations interact with the manufacturer’s product upgrades, meaning that the product evolves throughout its life cycle. as a matter of fact, the developed product is typical of mature markets, featuring experienced, or even sophisticated customers. thirdly, the potential product reflects the maximum improvements it can receive. the difference between the potential product and the developed product anticipates, at any given moment, what is still possible and simultaneously what remains to be done. however, the border of the potential product is fluid and cannot be accurately traced in advance. finally, the path of an upgrade feature goes in the opposite direction of consumers’ expectations: as a possible upgrade feature becomes a differentiated product, it will end up, sequentially, as a component of the developed product. eventually, customers become accustomed to the feature, which turns into a minimal expectation, incorporated in the expected product field. seasonality in manufacturing/purchasing/usage. product strategy decisions are largely influenced by its potential seasonality. seasonality derives essentially from consumption patterns, yet there are situations where certain aspects of manufacturing or even distribution may cause seasonality6 (for example, the availability of raw materials). generally, the seasonality of consumption, if it exists, will impose specific demands on distribution and thereby on manufacturing. therefore, the typical consumption patterns and, accordingly, the distribution and even manufacturing patterns must be known and understood properly, prior to making any marketing decisions. at the same time, the factors that cause seasonality, no matter its type, are thoroughly examined, in order to identify potential solutions that will lead to its reduction. technical features, functions, features and benefits (advantages) for the customer. marketing theory has provided one further answer to the research undertakings relevant for this article: it is not the article in itself that generates satisfaction, but rather the features (benefits) it consists of or, more precisely, the advantages it brings to the customer. the individual does not research the market to purchase products as mere things, but as combinations of benefits that they provide; he will not buy the product only to possess it, but for the utility it offers in consumption; in other words, consumers will look not for products, but rather for solutions to their problems. “many sellers make the mistake of paying more attention to the specific products they offer than to the benefits and experiences produced by these products.” 7 the “total product”. the product can be represented tridimensionally as follows8: core customer value, the essential level, which reveals, beyond any specific features, the benefits that the customers actually seek; actual product, a particular materialization of the core product, most often under a different name, and features, styling, brand name, packaging and                                                              5 boier, r. (1997), inovare şi succes. strategii de marketing pentru produse noi, editura sedcom libris, iaşi, p. 31-32. 6 favaretto, d., bruno viscolani (2004), “a general model for the marketing of seasonal products”, journal of interdisciplinary mathematics, 7, p. 349-366. 7 kotler, p., g. armstrong (2010), principles of marketing, 13th edition, pearson education, upper saddle river, nj, p. 30. 8 kotler, armstrong (2010), p. 249. studies and scientific researches economic edition, no. 15, 2010 549 quality level; augmented product, incorporating the additional consumer services which complement the actual, tangible product. according to this view, the last two levels of a product include its tangible and intangible basis, which delivers the benefits that the customer expects. the components that shape the levels two and three may also be evaluated in terms of their structural features (physical characteristics), functional features (performance) and aesthetics (style, color). by adopting this structure, the product manager is expected to undertake the following actions in succession: identifying the basic needs that the product will meet; designing of the actual tangible product and its components; devising the set of benefits that will complete the product and enable it to meet customer expectations to the highest degree. associated (complementary) products. there are relatively few situations when a certain need is met through the consumption of a single product. in most cases, ensuring the consumer’s complete satisfaction hinges on the combined consumption of several products, which thereby associate with one another and combine into what marketing designates as set of associated products. the more complex the need, the more likely it is that the set of associated products will be particularly complex in terms of content. in estimating the product value, the consumer seeks to anticipate, in addition to the delivered utility, the costs entailed by the acquisition, ownership, consumption/usage of the product and, where applicable, the disposal costs. all the listed situations involve products and services associated with the actual product. sometimes, there are cases when a consumer’s financial burden, resulting from the associated products (transport, installation and start-up costs, consumables, energy and fuel, repairs, spare parts, etc) exceeds the purchasing cost of the actual product. tangible/intangible relationship. one of the most conspicuous developments in recent years has been the marked growth of the service sector. a service is, in essence, a particular form that the offered product may take. practically, any product nowadays incorporates services. similarly, there are few cases when a service does not include a more or less broad range of several tangible products. one may therefore speak of a product-service continuum9, as a structure where the tangible and intangible mix varies depending on the features of the offering and the profile of the customer segment. within this combination, services add value to the product and similarly support products add value to the provided service. consequently, product marketing will consider these facts and will focus on solutions to enhance the value delivered to the customer, from the earliest product configuration phase, but equally in the subsequent stages, of manufacturing, distribution, communication and after-sale support. furthermore, the marketer’s task will be to find the optimal solutions for managing service-related issues – intangibility, inseparability, variability and perishability – by means both of internal marketing and of external and interactive marketing efforts10.                                                              9 curtis tony (2008), marketing for engineers, scientists and technologists, john wiley & sons, ltd, chichester, p. 85.   10 gary armstrong, philip kotler (2009), marketing. an introduction, 9th edition, pearson education international, inc., upper saddle river, nj, p. 254.  studies and scientific researches economic edition, no. 15, 2010 550 references 1. armstrong, gary, philip kotler (2009), marketing. an introduction, 9th edition, pearson education international, inc., upper saddle river, nj. 2. boier, r., laura ţimiraş (2006), cercetarea de marketing, editura performantica, iaşi. 3. boier, r. (2001), comportamentul consumatorului, editura "gh. zane" iași. 4. boier, r. (1997), inovare şi succes. strategii de marketing pentru produse noi, editura sedcom libris, iaşi. 5. curtis, tony (2008), marketing for engineers, scientists and technologists, john wiley & sons, ltd, chichester. 6. favaretto, d., bruno viscolani (2004), “a general model for the marketing of seasonal products”, journal of interdisciplinary mathematics, 7, p. 349-366. 7. kotler, p., g. armstrong (2010), principles of marketing, 13th edition, pearson education, upper saddle river, nj. 8. tyagi, r.k., m.s. sawhney (2010), „high-performance product management: the impact of structure, process, competencies, and role definition”, the journal of product innovation management, 27 (1), p. 83-96.â 9. wejnert, b. (2002), "integrating models of diffusion of innovations: a conceptual framework", annual review of sociology, 28, p. 297-306. 10. yadav, manjit s. (2010), „the decline of conceptual articles and implications for knowdlege development” journal of marketing, 74 (1), p. 1-19. studies and scientific researches economic edition, no. 15, 2010 551 microsoft word apostoaie constantin marius_eng.doc good manners and etiquettecomponents of businessman’s image ovidiu leonard turcu, ph.d., „vasile alecsandri” university of bacau, romania andreea feraru, „vasile alecsandri” university of bacau, romania abstract modern management takes particular interest in people, in knowing them from a psychosocial perspective, considering their entire personality. it is based on human-centred systems, solving people’s problems, treating humans as subjects not as objects, so that it creates a positive psychosocial environment – the only one which incites, stimulates, mobilizes people for work, inventiveness and creation. there will always be aspects to learn in a business environment which is continuously evolving. success does not only depend on the ability to distinguish chances and opportunities, it also relies on leaving behind a personal card which makes a good impression and which strengthens business relations in the long run. keywords businessman’s image, manners, behaviour, ethics , common sense. jel codes: d 11, d 12, m 19 short history confucius, the famous chinese scholar (551 – 479 b.c.), said that virtue represents nothing if not born from courtesy, namely from the heart. the human being would have a natural and agreeable behaviour, a civilised conduct, only by respecting some rules which have been entailed and codified along the centuries. confucius implemented, by means of his writings, conduct “laws”, with special reference to speaking and eating. in france, king louis xiv established very strict conduct rules although we know that, despite the restrictions imposed by him, he did not use any cutlery but preferred to eat using his hands! the neighbouring italians were no less inferior: bourgeois giovanni della casa is noteworthy for his work “galateo, on conduct”, the term “galateo” being used even nowadays as a synonym of etiquette. later on, in the xvith century, the term “gentleman” appeared, being first used by baldasare castiglione in his book “the gallant”, and it was not essentially modified until wwi. in great britain, the arbiter of etiquette was john debrett who wrote numerous guides concerning manners two centuries ago. there is also a publishing house bearing his name (“debrett's”), which currently publishes the most famous books in this domain. in germany, there is an unofficial code named knigge, based on adolph freiherr knigge’s book “on human relations”. even if the document dates back from the xviiith century, it is respected even nowadays, being used ad literam in the high circles of the society. over the ocean, in the usa, history reminds us of benjamin franklin and george washington who wrote behaviour codes for gentlemen. studies and scientific researches economic edition, no. 15, 2010 520 hence, modern manners were established in the american etiquette system by means of george washington’s (1732-1799) civic rules, but the most successful popularisation of manners was undertaken by emily post, in 1922, in her work “etiquette – in society, business, politics, and at home”. the book became a bestseller and paved the road for its successors trying to promote good manners. the good manners’ code is composed of a multitude of laws, in fact conventions, all having a common denominator: that of not disturbing or importuning your fellow being but, on the contrary, making him/her feel comfortable in your company. paradoxically, this is the fundamental principle on the basis of which the modern and open societies in our days were built: “my freedom ends where the other’s freedom begins”, as the philosopher john stuart mill wrote some 150 years ago. rules and principles regarding business etiquette good manners were not arbitrarily incorporated in some social norms. they have roots in a deep sentiment, in that harmony between behaviour and ethics, between the beauty of human character and its morality. the code of good manners in business includes regulations for every situation and stage in the relationship with a business partner. the world of business is governed by written and unwritten laws. the written laws refer to a series of information, such as: regulations concerning internal policy, information found in books, magazines, on the internet, various studies, etc. the unwritten rules raise certain problems because there are rare cases when academic studies instruct students how to speak in public, how to maintain audience’s interest, what attitude should be shown at business meetings or negotiations, what apparel must be worn in different situations, how to offer a business card, etc. before talking to a person, one sees his/her look, the clothes, the way in which he/she holds hands, or how straight he/she stands. although we do not always admit it, in our relationships we commonly act according to our first impression. a short survey shows that there are always tens of details to be taken into consideration, as well as a bundle of unpredictable situations. according to george grisham and sandra lee1, there are a few principles which can be considered fundamental regarding business etiquette. these are: 1. politeness. according to the authors, this is necessary in every place and at every moment in business contexts. some of the first phrases of the book are: “we like to be treated politely when we are in the position of clients, why shouldn’t we be equally polite when we receive clients?” philosopher bacon believed that “politeness is the garment of the spirit. it should serve us as our daily garments do: they should not be too well-chosen, but they should also nicely hide the imperfections of our body; anyway, it should not hinder our spirit from behaving freely.” 2. discretion. concerning this aspect, the authors state that the “appearance of the e-mail and of the internet has dramatically increased the necessity to respect this principle”. making reference to some rules for using the internet and the e-mail, the authors assert the following: “nobody can guarantee the confidentiality of the message”. among the qualities of a businessman, we observe his discretion and confidentiality regarding a series of information items. confidentiality represents the quality of preserving the secrecy of information, so that it can be only used by authorized persons. 1 “manipularea în afaceri”, george grisham and sandra lee, editura antet, translated by vasile negura, 2003, pag. 86 studies and scientific researches economic edition, no. 15, 2010 521 3. affability in relations with business partners. this aspect results from the following statement: “in general, it costs you nothing if you are friendly with your clients or with your other colleagues”. when we meet an amiable and sociable person we are prone to attribute some other positive features to him/her, such as intelligence, enterprising spirit, or earnestness. 4. punctuality. possibly exaggerating so as to impress their readers, the authors say that punctuality is “even the quintessence of business success”. but there comes up the question: what can be said then of the cultures where time is not that important? punctuality is a part of every person’s card, it is as important as many other things which define and characterise it. to be punctual signifies to start collaboration or partnership successfully, or it can even constitute the success of a negotiation. punctuality means politeness, respect, common sense and maybe even those 7 basic years of education at home. being late at meetings could eventually mean failure in business, failure in avowing yourself, the ruination of relationships with the others, lack of competence and seriousness. in some cases, it can be the first impression a businessman creates about his/her partner. 5. look. one opinion i agree with refers to the fact that “a neat look always helps, together with politeness, affability and language used”. the american specialist in nonverbal communication, professor mehrabian, showed that one’s look (height, weight, colours, clothing, haircut, accessories and, in the case of women, make-up and jewellery) represents 55% of the impression anyone can make regarding a businessman. the next 38% derive from the way in which he presents himself: body language, visual contacts, trust, etc. the rest up to 100%, namely 7%, is represented by what that person knows or says in any given situation. we must mention that those 93 percents will never supplant one’s lack of knowledge, acting unprofessionally, and they will never hide ignorance. they help businessmen in establishing an easier communication mode with their partners. 6. adequate language. george grisham and sandra lee consider that “this is extremely important and helps you make the best possible impression”. the term “adequate” applies to the entire conduct of a person when it comes to meetings. at a business meeting, people communicate all the time. each of them expresses nonverbally what he/she feels during that meeting. by means of nonverbal signs it can be observed whether the subjects discussed are interesting, or if the audience agrees to what the speaker says or not. it is generally considered that those who speak have the leading influence on the course of the meeting or on the decisions to be taken. the way in which one communicates with the others verbally, in writing, or by gestures can strengthen or ruin a personal career, a company, negotiations with partners, relationships with subordinates or leaders, clients or the public. during the discussion, the language is important, and so is what is said the message transmitted. a well-mannered talk always contains politeness markers – “please”, “thank you”. most of the romanian businessmen are acquainted with these simple examples of civilised conduct. still, there are some cultural differences when the business partner is a foreigner. for instance, what is impolite in japan can be accepted as polite in latin america. conduct rules are not widespread at the level of the entire world, but they often find common roots, no matter the nationality. just as it happened with culture, these rules have evolved and diversified, especially in multiethnic societies. therefore, they are not necessarily universal. it is recommended that the businessman should take into account the particularities, rituals and customs of every nation. local habits predominate; they are almost “sacred” and cannot be neglected or broken knowingly if the person wants the guaranteed success of his business. the formula of good manners can be expressed mathematically as follows: good manners = 1/3 rational thinking + 1/3 common sense + 1/3 affability studies and scientific researches economic edition, no. 15, 2010 522 english dictionaries define the term “common sense” as some reasoning acquired by experience rather than by study; american dictionaries define it as solid but unsophisticated reasoning. common sense, though elementary and unrefined, cannot be neutral. it derives from experience, and experience is connected with culture. the most important principle of business conduct refers to the careful analysis of the other business partners’ interests and feelings. in other words, greater concern must be shown to everything that is done or said regarding the business partner. nobody likes flatterers who are always praising their colleagues or business partners. etiquette in business just as commercial products are identified according to a label – especially nowadays when image and brand are so much taken into consideration -, people also advertise themselves. there is the temptation to state that etiquette or good conduct pertains to the high society, but it is not true, as it is not an emblem of royal houses or intellectual elites. sometimes, people connect it with the victorian age when the society paid high respect to behavioural codes. back then, all those who did not respect these codes were excluded from high circles but, in time, such demands went astray. etiquette or the symbol of pleasant conduct can nowadays seem an old-fashioned idea, but it still exists. the etymology of the term “etiquette”, as it is known worldwide, has an interdiction at its roots. according to wikipedia electronic dictionary, the etiquette represents “a code which influences social behaviour, according to conventional norms in a society, social class or group”. regularly, the rules of etiquette are unwritten, and they actually reflect a fundamental ethic code or, on the contrary, it can only be some fashion/trend. in its evolution, etiquette entered various social areas: the military, the priestly areas, the royal one, sports, or entrepreneurship and business management. etiquette in business is a habit which shapes itself in time. contrary to common belief, it is sometimes absent even at the highest levels and in countries with a solid corporatist tradition. etiquette refers to the requirement that the moral standards of a businessman should be in accordance with his behaviour. it regulates external forms of behaviour imposing some model of conduct to the human being. the image of the businessman nowadays is given by his behaviour in society or among his business partners. he must comply with a series of golden rules in the business world, which are enfolded in a significant word: “impact”. each capital letter of the word represents a guideline for a businessman’s conduct2: integrity ….– to act honestly and sincerely. manners …. – he should never be selfish, bad-mannered and disordered. personality ….– he should communicate values, attitudes and options. apparel/ look . – he should always present himself in the best light. consideration ...– he should analyse himself from the other’s perspective. tact … – he should think well before speaking. a businessman’s integrity refers to the fact that he must always be an honest, sincere and trustworthy person. the reputation of being incorruptible is difficult to earn and easy to break. integrity is tested when a person or the company the businessperson represents is provoked or tempted to act less honestly. a precious rule in business conduct says that integrity should be beyond any doubt, for its absence could by no means be hidden. manners represent those patterns of conduct which indicate to a businessperson if he/she can rely on a partner, if he/she will act correctly and objectively in the undertaken business. if one acts or speaks in a racist way, if lack of loyalty towards the company or the colleagues is 2 robinson d. “eticheta în afaceri”, bucureşti, rentrop and straton, 1999, pag. 93 studies and scientific researches economic edition, no. 15, 2010 523 shown, then these manners will be considered unacceptable. good manners also mean acting efficiently so as to make the other feel comfortable in the partnership. the personality of the businessman contributes to the image of the business he represents and it is influenced by: loyalty, effortless speech, persuasion, charm and reputation. at the same time, one’s behaviour offers the best chance to measure his/her qualities. the apparel or the look of the businessperson should not always be seen as a potent quality of that person, but it should not be seen as a weak mark, either. a good impression in front of the business partners is formed and maintained if he/she: is physically neat; wears adequate clothes; adopts a suitable posture in various situations; uses appropriate greeting formulas. consideration towards the other partners is the basic principle which underlines all the good manners in business. the businessperson should be informed about his prospective business partner. similarly, he/she must imagine in advance a possible reaction of the person he is due to meet, whom he/she must write or phone. tact is the last, but not least, golden rule any businessperson must respect, as it helps him/her approach various problems he might confront. to be tactful does not only imply transforming some unpleasant situations into others which could be more acceptable. it implies the careful analysis of the others’ interests and only after that can one choose the most suitable form of expression. what should be understood from this golden rule is that when doubts occur, nothing should be said! the europeans pay attention even nowadays to respecting the right conduct, but in america etiquette is considered by some a barrier, a useless restriction to one’s freedom of speech. others respect it, and the proofs are the posters hung at the entrance in some american restaurants: “no shoes, no shirt, no service”, meaning that access is only granted if you are adequately dressed up. all the cultures on earth guide themselves after some rules, and the one breaking them is admonished and excluded from the polite circles. this circle was defined by emily post, known as the “etiquette diva”, as being the “high society”. “the high society is not limited to a certain space or group, but it defines an unlimited category of people, spread all over the world, whose members possess a high level of culture and civilisation, and not only do they have good manners, but they also display a certain style”, emily post writes in her book simply entitled “etiquette”. manners should be deeply rooted and should take account of who you are, not how you are. once you possess them, they become “a matter of instinct rather than conscious compliance”, emily post adds. etiquette highlights a series of advantages offered to businesspersons: concerning the internal part of the organization: it establishes harmonious relations between people; it boosts staff morale; it contributes to increasing the productivity and efficiency of work groups; regarding its outer facets: it brings a good impression from clients and suppliers; it creates a favourable image for the firm; it leads to enhanced reputation for the firm; it attracts business partners; it facilitates successful new businesses; it facilitates personal success and company success. there is etiquette in everything we perform, whether we walk on the street or we send an email. every day, we only demonstrate who we are in relation with the surrounding world. the respect paid to the others is equivalent to that paid to ourselves. while good manners will never perish, their definition changes from a period to another. studies and scientific researches economic edition, no. 15, 2010 524 conclusions this subject has been of concern for writers and philosophers all over the world since earliest times. the evolved societies of the past millennia had different codes to guide their lives, starting with the egyptians, the greeks and the romans. good manners are essential for one’s conduct and when creating a favourable image of oneself. at the same time, etiquette in business can be one point extra when looking for success. over the last ten years, the business environment in romania has evolved greatly as related to professional image, and this made businesspeople more attentive in public activities or during some business meetings. this owes to the fact that personal image is as important as the image of the business they represent. as a result, they have started thinking of success not only as the outcome of their and their employees’ work, but also focusing on building a personal and institutional image which is as favourable as possible. the success of some business depends, to a great extent, on the good manners and etiquette adopted by the businessperson. lately, we could observe the connection between the businesspersons’ conduct and the company’s productivity, efficiency and profits. inadequate conduct, lacking conscientiousness and attention, no matter if it is caused by negligence, carelessness or ignorance, could cost the manager his promotion or even his job, and it could cost the company its market and its profit. bibliography 1. asfa-wossen asserate, (2007), bunele maniere. mic tratat de supravieţuire în societate, ed. nemira, bucureşti 2. baldrige l. (1997), codul manierelor în afaceri, ed. business tech international, bucureşti 3. bridges john, (2007), cum sa fii un gentleman. mic tratat de eleganţă, ed. nemira, bucureşti 4. candace simpson-gilles, (2007), cum sa fii o lady. mic tratat de eleganţă, ed. nemira, bucureşti 5. cismaru diana-maria, (2009), comunicarea internă în organizaţii, ed. tritonic, bucureşti 6. grisham george şi sandra lee , (2003), manipularea în afaceri, ed. antet, bucureşti 7. mitchell mary , (2007), ghidul manierelor elegante în afaceri, ed. paralela 45, bucureşti 8. paus viorica aura, (2006), comunicare şi resurse umane, ed. polirom, bucureşti 9. robinson d., (1999), eticheta în faceri, ed. rentrop and straton, bucureşti 10. sabath ann marie, (2002), codul bunelor maniere în afaceri, ed. vremea, bucureşti studies and scientific researches economic edition, no. 15, 2010 525 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 28, 2018 http://sceco.ub.ro 31 an analysis of palm oil price fluctuation in the foreign market buyung faculty member of education and teacher training college (stkip) pelita nusa bangsa binjai abstract this research is aimed at investigating the impact of price and non-price on the demand for palm oil, supply and stock of palm oil in a foreign market. the data employed in this research were time series data. the analysis used the model of demand, supply and stock of palm oil. full simultaneity in a dynamic model with inventories was adopted from nerlove (1956). this research has shown that the supply of palm oil in the foreign market had a positive influence on the price, the area and the supply in previous years while the response of the demand was negative. on the other hand, the income and the demand in the previous years had a positive influence. the palm oil stock was influenced by the quantity in the previous years and international price. keywords price; non-price; palm oil foreign market realities jel classification f1; l10 introduction the main goal of long-term development is the realization of a strong foundation for the nation to grow and thrive on its own power to a just and prosperous society. it emphasizes on development with the main goal of achieving a balance between agriculture and industry as well as fulfillment of community needs. development that maintains the linkage between agricultural and industrial sectors is one of the required development strategies, especially by developing countries that have great potential in agricultural sector. kuznets (1964) argued that agricultural sector has the potential to provide four major links to economic growth and development. first, agricultural sector in addition to providing raw materials that non-agricultural sector requires, or product contribution. second, agricultural sector will produce goods for domestic marketing, or market contribution. third, in line with the increase in economic growth and development, agricultural sector can be considered as main source of capital for investment, i.e. a process of transfer of surplus capital from agricultural to non-agricultural sector or factor contribution. fourth, agricultural sector can contribute to the balance of payments through the development of production of import substitution or foreign exchange. plantation is one of the agricultural sub-sectors that play a role in employment, development of production of new remote areas, supporting sector economic activities through the provision of raw materials, giving contribution which means to increase the country's foreign exchange, provision of foodstuffs and being able to improve the welfare of farmers. in agricultural development, the plantation sub-sector is expected to be directed to the achievement of plantation three dharma including (mubyarto, 1983): financing, foreign exchange, creating job opportunities, conservation of natural resources. one of the commodities of the plantation sector contributes to the increase of indonesian non-oil and gas export buyung 32 is a commodity of palm oil. plantation area, volume and value of oil palm oil exports in indonesia are shown in (table 1). in this table represents that the area of oil palm plantation in period of 1984 to 2000 had a tendency to increase, while the volume of exports went through a slight fluctuation, that is the decline in export volume in 1985 amounted to 63.01%, 1988 of 2.78% and in 1993 was reducing by 11.79% and in 1996 there was a decrease of 22.45%. the decline in export volume was likely due to the decline in global palm oil prices in 1985 from us$744.00/ton to us$533.00/ton in the previous year. similarly, there was a decrease from us$348.68/ton in 1989 to us$282.91/ton in 1990 (table 1.2). meanwhile in 1995, there was a change of government policy in terms of palm oil exports, related to the effort in order to ensure the availability of domestic (cpo) cooking oil raw materials. thus, since 1994 the minister of finance enacted the decree no. 439/kmk.017/1994 to impose an export tax on cpo based on the price of domestic cooking oil, i.e when the price was beyond rp.1,250 per kilogram, then the government will apply export tax on cpo. the percentage change in the exports value every year seems immeasurably fluctuating. in 1984, there was a decline in export value by 43.23%, in 1985 there was an increase by 162.56%, and in 1986 declined again by 33.075%, although export volumes increased during the year. palm oil plays an important role in the indonesian economy, especially for raw materials for domestic cooking oil production, which is one of the nine kinds of community basic needs. in the past year, palm oil is the main raw material of cooking oil production, replacing coconut oil that has been declining in its production, and it cannot be relied upon to meet the demand for domestic cooking oil, especially its contribution to the stability of material price which is one of vastly contributing components in triggering inflation. table 1: area, value and volume of indonesian palm oil exports (us$ million) year area (thousand ha) export value of palm oil % export value modifier export volume (thousand ton) cpo price (us$ thousand/ ton 1984 414.6000 111,5 345,8 744.00 1985 549.6000 63,3 -43,23 127,9 533.00 1986 593.8000 166,2 162,56 437,8 257.00 1987 713.3000 112,9 -32,07 566,9 350.46 1988 964.5000 112,9 27,46 551,1 422.72 1989 1072.900 143,6 95,47 741,8 348.68 1990 77599.30 280,7 19,98 781,9 282.91 1991 1163.900 224,6 -9,35 815,4 324.51 1992 1259.300 203,6 64,73 1167,9 395.31 1993 1405.500 335,4 6,32 1030,2 378.90 1994 1437.700 356,6 32,47 1372,0 541.81 1995 1650.900 472,4 51,95 1631,2 649.19 1996 1885.200 717,8 4,11 1265,0 541.96 1997 2552.300 825,5 10,46 1681,9 542.57 1998 2768.600 1446,1 75,18 2891,7 656.53 1999 2785.600 1535,4 6,15 3042,3 664.56 2000 3171.600 1676,9 9,22 3321,5 687.68 source: indonesia economic indicators (bps), indonesia financial statistics (bi) 1984 – 2000 (processed) an analysis of palm oil price fluctuation in the foreign market 33 increasing plantation area and oil palm production is inseparable from the better market of this commodity in foreign market. the price of primary agricultural commodity increased slightly in global market during the first half of 1993. the prominent price increases were seen in rubber, pepper and palm oil. this price increase was mainly due to decreased production in some major income countries (bps, 1993). the increased prices in export commodity can also be triggered by the declining of the rupiah against the us dollar. however, these improvements cannot be optimally employed in a relatively long time. first, it was caused by hard crops commodity such as palm oil. the development of oil palm plantations in addition to those of state-owned enterprises, large foreign private plantations (pbsa) and large national private plantations (pbsn) were also developed by the community (small holder’s estate) both individually and in partnership with large plantations, known as the core estate of the community (pir). development of indonesian palm oil production is shown in table 2. in line with the increase of plantation area, the level of palm oil production is also increasing. the production level of the management pattern indicates varying speed of improvement. production of government plantations had always surpassed the production of smallholder plantations, whereas the area of small holder plantations has increased above the government plantations in 1992. this indicates that productivity of small holders’ estates is very low, possibly due to the lack of integration of the permanent process of small holders’ estate products, with a large plantation-owned processing plant. as we know, in general, the small holders’ estate develops in pir pattern, in which the core estate shall accommodate production from small holders’ estate to be processed into cpo. if the adjusted permanent timing of small holders’ estates along with transport capacity and processing capacity of the plant is underestimated, it will result in excessively extended accumulation of ffb (fresh fruit bunches) resulting in a decrease in oil “rendemen” (ratio of oil quantity produced from the extraction) and increase fatty acid levels. besides, the low productivity of small holders’ estate can also be caused by the length of the ffb distribution line to arrive at the processing plant, for example the small holder’s estate sells their crops to the collecting traders that it may take up two days to process them into cpo. the ffb should be processed into cpo within a maximum of six hours after collecting. private plantation production increased rapidly around 1994 and continued increasing to exceed government production in 1996. this was in line with the expanded area that began to increase beyond government plantations in 1989, thus the increase in production occurred about five or six years later. the average increase in oil palm production according to its management is 106.17 for small holder’s estate and 12.63 percent for government plantations and 16.84 percent for private plantations. table 2: development of indonesian palm oil production production (ton) year small % government private % % holder change plantation % change plantation change total change 1983 539 96338 67539 164416 1984 826 53.25 ml all 84.22 69058 2,25 247361 50.45 1985 8816 967.31 178675 0.68 70966 2.76 258457 4.49 1986 11663 32.29 198865 11.3 73000 2.87 283528 9.7 1987 29933 156.65 213050 6.66 76066 4.2 319049 12.53 1988 31230 4.33 220538 3.51 90899 19.5 342667 7.40 1989 36736 17.63 236745 7.35 119408 31.36 392889 14.66 1990 75390 105.22 249431 5.36 178982 49.89 503803 28.23 buyung 34 1991 85443 13.33 285096 14.3 180806 1.02 551345 9.44 1992 99822 16.83 287896 0.98 171556 -5.12 559274 1.44 1993 104646 4.83 288762 0.30 208821 21.72 602229 7.68 1994 162307 55.1 338741 17.31 295489 41.50 796537 32.26 1995 195533 20.47 384393 13.48 362137 22.56 942063 18.27 1996 233462 19.4 396850 3.24 454364 25.47 1084676 15.14 1997 279604 19.76 423411 6.69 526318 15.84 1229333 13.34 source: ministry of forestry and plantation, directorate general of plantation, 1998 furthermore trading system is very important in agricultural development. nevertheless, in the link of economy and flow of goods in indonesia, trading system is the weakest part, or it has reasonably low efficiency. similarly, in the case of oil palm commodity, small holders’ estate sells ffb (fresh fruit bunches) to collecting traders or large plantations at incredibly low prices. the owners of small estates have no mediums to improve their bargaining position. conversely, large plantations also have less processing process to increase value-added commodities. it can be evident from the export commodity itself in crude palm oil (cpo). senturi (1988) carried out an econometric analysis of the palm oil market in the united states. he used a model for the u.s. palm oil market formed with 3 behavioral equations and 4 identity equations. the behavioral equation includes function of global palm oil prices and function of quantity of the consumed palm oil and function of quantity of palm oil for final stock. he discovered that there was a positive correlation between global palm oil prices and function of quantity with the price of vegetable oil and animal fat. consumption of palm oil in the united states is positively associated with the prices of vegetable oil, animal fats, fat processing and wage rates in food processing products and the lag of palm oil value is negatively related to the predicted global oil price. palm oil stocks in the united states are positively related to the predicted global palm oil price, fat production in the same period, and lag from palm oil stockpiles, and negatively related to changes in global palm oil price and changes in fat production. senturi concluded that palm oil competes with fats and vegetable oils in the u.s. market and palm oil can compete if the price is below the price of fats and vegetable oils. palm oil is more versatile in end use not only for channeling but also for speculation. lubis (1998) developed a marketing model appropriate to the marketing of palm oil and took the case on production and marketing of malaysian palm oil. he discovered that the performance of malaysian palm oil marketing was influenced by marketing variables, especially international market variables such as global palm oil price and some oil substitution prices and policy instruments on the production. the price of malaysian palm oil in the international market is determined by the price of global palm oil consumption. although malaysia is the world's major exporter of palm oil, it only serves as the recipient of the price. bond (1987) estimated export demand and supply with a regional approach for some export commodities based on data from 1963-1982. assuming there was no substitution between the same export commodities in different regions. hence estimates for demand and supply of foodstuffs, beverages and tobacco exports between africa, asia and europe resulted that the price elasticity for demand of foodstuffs by the three regions was negative and significant at a = 1% or a 5%. price elasticity for demand of beverages and tobacco are negatively related, while income elasticity for beverages and tobacco are positively related. research methods this study aims to investigate the main issues which are: an analysis of palm oil price fluctuation in the foreign market 35 (a) response of palm oil supply represented by palm oil production, towards changes in palm oil prices, land area and supply in the previous year; (b) response of palm oil demand as represented by changes in palm oil prices, palm oil revenue and price in the previous year; (c) response of palm oil stocks to price changes, palm oil stocks in the previous year. data that will be processed and analyzed is in the form of secondary data. data has been linked to this research, including: central bureau of statistics (bps), agriculture agency and others and completed with literature study. the model employed in this study is full simultaneity in a dynamic model with inventories, derived from the nerlove model, which are: a. supply function: st*=ao+aipt+a2at+slt (1) b. demand function: dt*=bo+b,pt+b2yt+s2t (2) c. stock function: kt*=co+c,pt+£3t (3) results and discussion estimation result of palm oil demand function equation of palm oil demand function in the foreign market derived from the estimation result is as follows: ln dt = 0,7125 0,22079 ln pt + 0,67549 ln yt + 0,0000016 lndt-i. the results of estimated palm oil demand function in the foreign market using the 2sls method is presented in table 3 below: table 3: estimated results of demand function coefficient variable coefficient t. ratio p-value significant pt -0,22079 -1,973 0,069 s yt 0,67549 18,11 0,197 s dm 0,000015932 1,526 0,001 s source: author’s results remark: s significant, if t.ratio > 1 from table 3, it can be evident that coefficient value of independent variable-variance indicates the appropriate results to the demand theory. variables of palm oil price have a negative correlation with palm oil demand with a coefficient value of -2.2979, meaning that if the price of palm oil rises by 10% then the demand for palm oil will decrease by 2.2079%. this indicates that palm oil price in foreign markets negatively affects the palm oil demand in foreign markets. the income variable is positively related to the demand for palm oil. with coefficient value of income of 0.67549 means that if the consumer income increases by 10% then the demand for palm oil in foreign markets will increase by 6.7549%. this indicates that if the income increases then the demand for palm oil will rise. thereby it is clear that the income positively affects the demand for palm oil in foreign markets as indicated by the t-ratio of 18.11. the lag variable to the demand for palm oil is also positively related to the demand for palm oil with coefficient value of the previous year's demand of 0.000015932 means that if the previous year's demand increased by 10% then the buyung 36 demand for palm oil in foreign markets will rise by 0.00015932%. this indicates that the previous year's demand positively affects to the demand of palm oil in foreign markets as indicated by the t-ratio of 1.526. from the lag coefficient of one year demand (lqt) of 0,000015932 can count up the adjustment coefficient, which is by subtracting one to the coefficient. the obtained coefficient value is 0.999984068 or can be identified close to one. with the adjustment coefficient value approaching one there is precisely a little resistance in realizing the desired demand, thus the desired demand is almost the same as the ongoing demand. from the above explanation it can be concluded that the price of palm oil negatively affects the demand for palm oil in foreign markets. while the previous year's income and demand positively affects the demand for palm oil in foreign markets. estimation of function of palm oil supply equation of palm oil supply function in the foreign market derived from the estimation result is as follows: ln st = -1,4089 + 1,1917 ln pt + 0,26505 ln at + 0,0000073 ln st-i the estimation of the palm oil supply function in foreign market also use 2sls method as presented in table 4. table 4: estimation of coefficient value of supply function variable coefficient t. ratio p-value significant ~ l j 1,1917 3,073 0,008 s la 0,26505 2,768 0,015 s ls, 0,000072943 1,537 0,147 s source: author’s results remark: s = significant, if t. ratio > 1 from table 4, it can be seen that variable of palm oil price in foreign markets are positively associated with the supply of palm oil in foreign markets with a coefficient of 1.1917, meaning that if the price of palm oil rises 10%, then the supply of palm oil palm oil will increase by 11.917%. this indicates that the price of palm oil in foreign markets has significantly positive effect on the supply of palm oil in foreign markets indicated by the t-ratio of 3,073. while the variable of palm oil land area is positively associated with the supply of palm oil in foreign markets with a coefficient value of 0.26505, it means that if the land area of oil palm increases by 10% then the supply of palm oil in foreign markets will increase by 2.6505 %. this indicates that the area of oil palm has a significant positive effect on the supply of palm oil in foreign markets which is indicated by the t-ratio of 2,768. meanwhile, the variable of previous year’s palm oil supply is positively related to the supply of palm oil in the foreign market with a coefficient value of 0.000072943, meaning that if the previous year's palm oil supply increases by 10%, then the supply of palm oil in foreign markets will rise by 0.00072943%. this indicates that the previous year's palm oil supply positively affects the supply of palm oil in foreign markets as indicated by the t-ratio of 1.537. from coefficient value of the ‘lag’ of one year supply (lst) of 0, 000072943 it can be calculated the adjustment coefficient by subtracting one to the coefficient. the obtained an analysis of palm oil price fluctuation in the foreign market 37 coefficient value is 0.999927037 or can be identified close to one. by adjustment coefficient value exactly close to one, there is relatively little resistance in realizing the desired supply, thus the desired supply is almost the same as the ongoing supply. from the above explanation, it can be concluded that the price of palm oil, land area, and the previous year’s supply had positively influenced to the supply of palm oil in foreign markets. estimation of palm oil stock function equation of palm oil stock function derived from the estimation results is as follows: ln kt = -1.0851 + 0.53292 ln pt + 0.45574 ln km the estimated results of palm oil stock function using the 2sls method is presented in table 5 below : table 5: estimated value of stock function coefficients variable coefficient t. ratio p-value significant lp 0,53292 1,442 0,171 s lki 0,45574 1,983 0,067 s source: author’s results remark: s = significant, if t. ratio > 1 from table 5, the estimation of stock function parameters can be explained as follows: the variable of palm oil price was positively related to palm oil stock with coefficient value of 0,53292, meaning that if the price rises 10%, the palm oil stock will rise to 5.3292%. this indicates that the price of palm oil has a significant positive effect on the palm oil stocks as represented by the t-ratio of 1.442. while variables of the previous year's palm oil stocks were positively related to palm oil stocks with coefficient values of 0.45574, meaning that if the previous year stock increased by 10%, then the palm oil stock will rise by 4.5574%. this indicates that the previous year's stocks positively affected the palm oil stocks as shown by the t-ratio of 1,983. from the lag coefficient of one year demand (lqt) of 0,000015932 it can be counted up the adjustment coefficient by subtracting one to the coefficient. the obtained coefficient value was 0.999984068 or can be identified close to one. with the adjustment coefficient value approaching one precisely there was relatively little obstacle in realizing the desired demand, thus the desired demand is equal to the ongoing demand. from the above explanation, it can be concluded that the price of palm oil or palm oil stocks of the previous year had any real effect to the palm oil stock. conclusions based on the results of the discussion and analysis of demand and supply of palm oil in foreign markets as described and stated earlier, it can be drawn some conclusions and suggestions as follows: (a) the price of palm oil negatively affected the demand of palm oil in foreign markets. whereas the income and demand of the previous year had a significant positive effect on the demand for palm oil in foreign markets; (b) the price of palm oil, land area and the previous year's supply positively affects the supply of palm oil in foreign markets; (c) the price of palm oil and palm oil stocks in the previous year have a significant effect on palm oil stocks; (d) the price of palm oil is significantly affected by the cumulative stock of palm oil. buyung 38 references adam, g. f. and j. r. behrman, (1976), economic models of world agricultural commodity market, ballinger publishing company, cambridge. bond, e. m., (1987), an economic study of primary commodity export from developing country regions to the world, international monetary fund staff papers, volume 34 (2). chern, w. s., (1976), acreage response and demand for processing tomatoes in california, american journal agriculture of economic, volume 58 (2). dirjen perkebunan, statistik perkebunan indonesia tahun 1982 1988, komoditi pokok, direktorat jenderal perkebunan, jakarta. houthakker, h. s., and l. d. taylor, (1970), consumer demand in united state analysis and projection, harvard university press, second and enlarged edition, cambridge, massachusetts. kuznet, s, (1964), economic growth and the contribution of agriculture, in eicher, c. k. and witt, l.w. (eds). agriculture in economic development, mc,graw hill. new york. labys, w.c, (1973), dynamic commodity model for forecasting and policy analysis, nichol publishing company, new york. liebhafsky, h. h., (1970), hakekat teori harga, terjemahan paul sikotang, bhratara, jakarta. lubis, a rahman, (1998), production and export marketing model (a case study for malaysian palm oil) kelala no 19/vii/1998 universitas gajah mada. mubyarto, (1977), pengantar ekonomi pertanian, lp3es, jakarta. nerlove, m, (1956), estimates of elasticities of supply of selected agricultural commodities, journal of farm economics, vol. 38,496-509. nerlove, m., (1958), distributed logs and estimation of long run supply and demand elasticities theoritical consideration, journal of farm economics, vol. 40, 301-311. riedel, j., (1988), the demand for ldc exports of manufactures: estimates from hongkong, economic journal, volume 98 (389). soekartawi, (1995), prinsip dasar ekonomi pertanian; teori dan aplikasi, grafindo, jakarta. soekartawi, (1995), pembangunan pertanian, penerbit, pt. raja brafindo persada, jakarta. sumilat, caleine. aji, (1990), tata niaga minyak kelapa sawit, no. 20. departemen perdagangan jakarta. tomek, w. g. and k.l robinson. (1972) agricultural product prices, cordele university --press, ithaca, new york. microsoft word apostoaie constantin marius_eng.doc forest management units through cost cristina otilia ţenovici, „constantin brancoveanu” university of rm. vâlcea, romania mihaela albici, „constantin brancoveanu” university of rm. vâlcea, romania abstract costs minimizing and profit maximizing make the costs adjustment seems to be a vital necessity when the activity developed within the company does not assure the maintenance and stability of the necessary relation between consuming factors and costs. in such circumstances, approaching differing sides of the production cost and improving the methods of calculation has much significance in determining the most appropriate measures necessary for its adjustment and for profit increasing. the whole informational process of costs – formation, control and analysis of costs – involves a careful use the methodological concepts known under the name of classical methods and modern or complementary methods, as well as of other proceedings. such methods and proceedings cannot be applied separately, only conjugated and integrated in a unitary methodological system, each of these methods and proceedings participating at achieving one or more objectives. only by their unitary action they can fulfill all the system objective keywords cost, economic efficiency, decisions substantiation, traditional and modern methods for costs determining. jel codes: m 41, q 00 the future managers will not be able to perform without data provided by management accounting and they have to get used to the proper terminology, its techniques and the way in which the supplied data can be used, as well as the possible limits of this information. the forestry unit has to make up and to use a system of knowing products, working and services costs so that it can be able to set the sales price according to the market demands and the expected margins1. costs determination and their evolution for the products specific to forestry units does not represent a purpose but it is due, on the one hand, to managers orientation changes, who are forced to use a certain tool capable to make possible an intervention for prices adjustment. consequently they ask for competent, relevant and appropriate accounting information on costs. on the other hand, maintaining the forestry unit economic efficiency in the present conditions of technological improvement acceleration and competition intensification which involves competitiveness (private floristries) depends on the manager’s possibility of knowing costs and consequently, performing, through appropriate decisions. the process of decision making involves cost. it influences the decision process in many ways: the relation costs-prices; relation costs-profit; relation costseconomic efficiency. these relations do not represent something new, as they have been present in traditional economic literature. only it is necessary to rearrange them on according to new principles, taking into consideration the market economy demands and fundamentals. thus, in the 1 tenovici c.o. (2007) projecting the informatic system of cost determination and analisys in forestry, universitaria publishing house, craiova, p.12 studies and scientific researches economic edition, no. 15, 2010 501 countries with planned economy they have paid more attention to costs than to prices, considering it to be a direct relation, prices being established according to costs, in the market economy the relation between cost and price becomes a dominant feature. the costs influences directly the price formed on the market, by means of the cost included in the product offer price. in addition, the market price has an indirect role on costs, forcing producers to reduce costs for increasing profit, the producers with reduced costs having more advantage. the changing perspective on the relation between cost and profit had determined important changes in costs determining process, analysis and control, turning it into a permanent activity of operational checking each and every operation that generates expenses included in cost, in order to find out the ways and means of reducing them2. top level management has in view costs minimizing, so profit maximizing, so that costs adjustment seems to be a vital necessity when the activity developed within the company does not assure the maintenance and stability of the necessary relation between consuming factors and costs. costs level and their structure reflects the forestry unit managers’ concern with practicing the new technique, with an efficient using of production factors, their approach on productive activity organizing and managing process, the substantiation level of decisions. in such circumstances, approaching differing sides of the production cost and improving the methods of calculation has much significance in determining the most appropriate measures necessary for its adjustment and for profit increasing. the whole informational process of costs – formation, control and analysis of costs – involves a careful use the methodological concepts known under the name of classical methods and modern or complementary methods, as well as of other proceedings such as: supplement process, simple division process, process of equivalent coefficients, etc. such methods and proceedings cannot be applied separately, only conjugated and integrated in a unitary methodological system, each of these methods and proceedings participating at achieving one or more objectives. only by their unitary action they can fulfil all the system objectives. perfecting the costs informational system by means of automatic data processing should be preceded by the existent costs informational system reorganization. if this aspect is neglected the success and the efficiency of system improvement is harder to be achieved, as the new system will be based on weak system, which still contains many flaws resulted from data manual processing. it is recommended the integrated reorganization by means of models established beforehand that unify in a unitary conception all methods, procedures, the forms of data gathering, processing, valorisation and storing. reconsidering management accountability and costs calculation is one of the main factors of efficient organization of economic activity. it should become able to supply information that meets the requirements of the forestry activity efficient management in the present market economy. the information about production costs occupies a central position, determined by their implications on the actual state and on the future evolution of the unit activity. thus, an efficient leadership on the forestry unit level cannot be undertaken without an informational system able to meet the requirements of a modern production management that allows taking operative decisions and measures, thoroughly founded and on the right time3. the traditional methods of cost determining, including the global method used in forestry for determining and calculating costs, cannot meet the present requirements that aim at performing a modern management which involves adapting and perfecting such methods. a first drawback of these classical (traditional) methods is the great labour volume, as they involve performing two series of calculations on the production cost: provisional calculation 2 baciu t.a. (2001), costs – organization, planning, accounting, calculation, control and analysis, dacia publishing house, clujnapoca, p. 34 3 tenovici c.o. (2007) projecting the informatic system of cost determination and analisys in forestry, universitaria publishing house, craiova, p.20 studies and scientific researches economic edition, no. 15, 2010 502 and historical costing. provisional calculations are done before the productive process beginning through budget processing and the production expenses on the forestry unit level as well as the wood mass cost budget, according to the wood mass spore supposed to be gained according to the regulations in force and the consumption laws established. they also involve the exploitation budget for plots that are to be exploited on the forestry unit level as well as the budget of the unitary cost for each type of wood mass processed. budget processing starts from the integral achievement of works and assignments stipulated in the regulations. historical costing is done after finishing the productive process. in forestry, as we have mentioned before, the productive process takes place over one year and it involves all measures taken for treating the trees necessary for obtaining wood mass spore, according to regulations. such calculations are to be done at the end of each month, called partial historical costing, using the global accumulated calculation. even if the effective cost is more likely to be precise and more detailed, these aspects cannot make for the delay with which it is obtained, since modern leadership asks for proper and pertinent data, instead of the exact ones but obtained too late4. traditional calculation methods, that are the global method used in forestry, allow the regular determination of cost, but only at the end of the production cycle. consequently, the information supplied by means of such classical methods has a historical character and they can be useful at directing the activity in future. although they have in view an operational approach of the main productive consumption through consumption laws, this aspect is limited to the quantitative part and it usually takes place especially for statistical reporting and data gathering for the programming period of the future activity and not for informing the staff involved in taking decisions. this approach is incomplete as, on the one hand, it does not constitute one of the staff’s concern and, on the other hand, the information obtained are not rendered in figures, in terms on money, only from quantitative point of view. thus, another drawback of this classical method, consequently of the global method used for determining cost, consists in the impossibility of assuring an efficient and systematic control on exploiting expenses found in costs. the activity of gathering and processing such expenses represents the base in establishing the effective cost. determining cost at the end of the production cycle does not supply information operationally about deviations from the established level which allow decision makers to make proper decisions for setting aside deficiencies. in order to be able to find deviations from the established level it is necessary to achieve a series of accounting statements, as the accounts system used and the effective way of traditional cost calculation procedure cannot permit finding such deviations. the deviations determined by comparing effective cost with the one that has been established, either economies, or excess levels, are expressed in effective value, without having the possibility to identify the places or the factors that have generated them neither the persons in charge. in order to possibly identify these deviations supplementary calculations have to be done, which involves much work and most times they face the impossibility of providing exact information, even after concluding the productive cycle. the system of expenses monitoring, adequate to these classical methods, is not able to provide simultaneous supervision of expenses and deviations, their analysis is done most of the times later than necessary and the supplied information cannot be used in the decisionmaking process. they cannot be used for balancing the productive activity while it is being developed, only in subsequent calculations. neither do they allow each activity department, as a cost centre, to determine clearly and to appreciate objectively the activity results in order to be able to make correct decisions and take proper measures for work improvement for an 4 calin o., carstea gh. (2002), management accountability and costs calculation, genicod publishing house, bucharest, p.65 studies and scientific researches economic edition, no. 15, 2010 503 optimal fulfilment of the budget objectives, of deviations adjusting and avoiding. it is not about only deviations identified later (that are usually seen too late) but all deviations that can cause a maximum decrease of the information value. another limit of the global cost calculation method identified during a study undertaken within one forestry unit is the distribution of indirect expenses to products costs by using conventional criteria, most of the time inadequate, without taking into consideration the cause relationship between expenses to be distributed and the actual base of distribution. as the method is oriented towards the integral unitary cost calculation, it underline especially the production expenses division in direct and indirect expenses and this division do not allow their analysis in relation to production volume. it is a very well-known aspect, from economic point of view, that costs are appreciated in relation to production volume. this aspect involves costs calculation by dividing production expenses into fixed and variable ones, such division being assured only by modern methods of costs calculation. consequently, in forestry it becomes compulsory to perfect and diversify the methods of management accountability and costs calculation by introducing some new methods and proceedings able to increase from the qualitative point of view costs information, allowing thus management accountability to fulfil successfully its role. the effective development of the activity within the forestry unit, as well as its managing draws more and more often the attention to determine beforehand productive consumption levels, costs evolution and to compare them to the level established by the forestry administration, according to which there are organized wood auctions (for forestry units in the system) as well as to the level reached by private forestry units which have already become a powerful competitor on the market. it also become necessary to supervise efficiently expenses, to know expenses size and their structure, to determine in the shortest possible time the deviations from the established level, the causes that have lead to such deviations and last but not least to identify their exact position. management accountability should assure the quick gathering of exact, clear data, adequate to different aspects of the current management activity. the rational use, as well as the sending in time of such information will entitle the forestry unit management staff to react to problems in the shortest possible time, to name the cause and to elaborate a coherent system of measures which will determine sustainable and efficient forests management. thus, the necessity of permanent costs reduction for assuring economic efficiency within each forestry unit, as well as the requirements imposed by entities’ management in the present market economy, calls for perfect methods of costs calculation. they have in view increasing the role of such methods for founding current and future decisions about the rational using of production factors (the forest seen from economic point of view and its social and ecological functions), perfecting technological processes and adjusting an efficient organizational structure. it becomes necessary to adopt certain methods, systems and techniques of funding, collecting and distributing production expenses and costs calculations, which can assure promptitude, time saving and simplicity, qualities that in the end determine the improvement of results quality for each forestry unit. thus, such new systems, methods and techniques used for costs calculation should result out of the analysis of the real present situation within each forestry unit as well as taking into consideration the future requirements necessary for the aimed objectives, so that to perfect the functional position accounting detains in general and management accounting especially within the leadership activity. according to a critical analysis of the present situation, which still offers positive elements, they should promote new methods, capable to supply useful information to the managerial staff, needed when making decisions, capable to allow an adequate valorisation of information related to the production process. the method that can meet the requirements of scientific management and of the economic activity within the forestry unit is the standard cost one: studies and scientific researches economic edition, no. 15, 2010 504 the advantages that can be obtained after having applied the standard-cost method can be noted as follows5: it assures an operational control on production costs, as the information supplied, concerning the deviations from the standard costs can be registered at short intervals, so they have an operational and favourable character. the method allows thus making decisions during the production process development and not only after it has been performed; it represents an efficient means for performing preventive control on production expenses, by establishing before some standards for the rational use of materials, salaries and other details for each work place; by comparing the effective cost with the established one we can identify not only the size of savings, but we can also know in due time the causes and the responsible staff who has caused such deviations. moreover, the deviations can be analyzed thoroughly, both on cost elements and on price and quantity elements; the standard costs are pre-calculated production costs on scientific, rigorous base, and they are considered real, normal costs, each deviation related to these being considered a deviation from the normal which will affect the financial results of the unit; they cannot offer as an excuse the lack of a pattern that can be used in effective production costs comparison, which can permit us to identify what is normal (by applying the traditional calculation methods the reference elements used for comparing effective expenses could have contained inefficiencies up to an undetermined level), offering the possibility of performing costs control; the standard-cost method includes in its working technique adequate systems of production cost concrete processing and of relating a pre-calculated cost deviations, in comparison with the classical methods used for costs calculation which do not include these systems organically, each enterprise having in view their possible organization; the standard cost is considered a normal production cost; the calculation of the effective cost is no longer necessary. from mathematical point of view, the effective cost is transformed into a derivative quantity and it will be obtained by calculating the plus or minus of the standard cost and the deviations of the present expenses in comparison to the standard ones. it avoids thus two series of operations (provisional calculation and historical costing) as in the case of traditional calculation methods; from economic point of view, costs are judged in relation to production size, some being variable and some others stable. thus, the standard cost method emphasizes costs grouping according to their evolution against the physical volume of production (indirect expenses have a mobile and a stable side), unlike classical methods which are oriented towards grouping production costs in direct and indirect ones; it allows grouping costs into stable and variable according to their evolution in comparison to the evolution of the physical size of production, on the one hand, and costs grouping into direct and indirect ones, according to their proportion in the products costs. deviations are thus determined within the organizational structures, both on calculation item and on other causes, creating analyzing possibilities of the financial results and activity control for each responsibility department; it makes possible future costs estimations, as they reflect future objective-costs based on deficiencies elimination and they are preferred against estimations based on adjusting costs registered in the past which could have contained previous deficiencies; standard costs represent an important information source by means of which planned production can be transformed into physical and monetary necessary resources and they help budget planning; 5 tenovici c.o. (2007) projecting the informatic system of cost determination and analisys in forestry, universitaria publishing house, craiova, p.23 studies and scientific researches economic edition, no. 15, 2010 505 standard costs are set costs, with normative character which allows managerial performances assessment within the company for a given period. encouraging modern management methods should take into account the fact that they rely, from the point of view of their characteristics, their structure and their perfection level, on a series of factors, such as: the social and economic system characteristics, an adequate informational system and the staff’s level of training and knowledge. management techniques and methods, from the point of view of their characteristics, have a collective character and a general structure with possibilities of scientific application on different levels of management. through their content they determine responsibility improvement, allow classifying social and economic phenomena and are based on a scientific language. managing a forestry unit involves, on the one hand, a good knowledge of the present activity in order to be able to interfere with operational decisions in its directing and, on the other hand, prefiguring its future evolution and setting up a predictive research which can underline the development principles in perspective. the information determines the managerial staff involvement through decisions which have the role of setting objectives, of organizing, coordinating and directing collective actions for achieving the purpose. the decision represents the essential moment for every managerial process as it involves all managerial functions. by making decisions, the managerial staff chooses the most appropriate way of acting among many possibilities. the decision, as a behaviour form, based on information has been always a means of directing and coordinating economic activities. using modern methods and techniques of management provides a higher level of accuracy and confidence. thus mathematical approaches on economic processes, operational research development and its application, cybernetics and informatics are the most significant progresses that the science offers to any economic management process. scientific management involves data automatic processing, using a mathematical apparatus adequate to decisions preparation and applying modern methods of activity control. through modelling we have in view the logical arrangement of a set of operations or of a process, by using a formalization methodology. a formal model represents, in fact, a simplified, but suggestive, configuration of the reality it represents. according to some models of operational research we can proceed to a comprehensive analysis of all variables for evaluating the consequences of some different solution given to the problem, offering a simple and real base that helps management in the making decisions process. thus, operational research becomes a priceless tool in forecasting different variants’ consequences, offering the managerial staff the possibility of choosing the most efficient one. decision, as part of the decisional process, does not represent a purpose itself, but it has to be applied correctly through correct actions and deed, its finality depending directly on the staff’s capacity. besides decision, economic information represents the second element of the cybernetic concept used in management and economic activities adjustment activities. therefore, we can speak about the necessity of organizing an informing activity for managerial staff, capable to see promptly what is essential and characteristic in the current activity of the forestry unit. setting up a modern informational system in forestry units have in view offering solutions to problems so that the informational process to be related to the decisional one. in taking decisions we always start from an existent result and we have in view a desirable one. the need of making a decision appears when the system faces a problem which looks forward to a quick solution. the decision involves, besides the human factor, the unit environment, as we have to take into account any social, political, technological and economic changes, etc. both on national level and international, especially now when we face a strong globalization trend. it also involves increasing the complexity of the decisional activity, increasing thus the number of variables and limit conditions where decisions will be adopted. studies and scientific researches economic edition, no. 15, 2010 506 references: 1. baciu t.a. (2001), costurile organizare, planificare, contabilitate, calculatie, control şi analiză, ed. dacia, clujnapoca 2. calin o., carstea gh. (2002), contabilitate de gestiune şi calculaţia costurilor, ed. genicod, bucureşti 3. tenovici c.o. (2007), proiectarea sistemului informatic de calculaţie si analiză a costului in silvicultură, ed. universitaria, craiova studies and scientific researches economic edition, no. 15, 2010 507 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro european urbanization – between strengths and risks marcela-cornelia danu “vasile alecsandri” university of bacău marceladanu@ub.ro abstract on the european continent, urban population, representing a significant segment of the market, with features specific to a particular model of purchase, consumption, lifestyle, etc. , has the potential for growth. the possible effects of this increase (strengths or risks), include: increasing opportunities for employment, increasing level and structure of demand for consumer goods and, in conjunction, of the level and structure of supply, raising of the standard of living, changing requirements and personal taste level population, increased interaction, socializing, psycho-social conversions on the recently urbanised population as well as for the people there, etc. but also the increase in demand for land areas intended for dwellings, commercial premises and hence reducing spaces with vegetation, increasing the degree of concentration of the population in a small grounds, effects on air quality, etc. this study highlights dynamic and interdependent effects of european urbanization on the human population, businesses, and the environment. keywords urban population; human development; strengths; risks; macroeconomic effects; effects on individual; effects on the environment jel classification j11; o15; o18; o44; r11; r12 1.urbanization in actualitydeterminants and prospects. europe is among the most urbanized continents, with approximately 75% of the urban population [expansiunea urbană în europa, agenţia europeană de mediu, copenghaga, raportul nr.10/2006]. over 1/4 of the territory of the eu is at present urban use. the differences are, however, essential, so if in iceland, sweden, netherlands, united kingdom, denmark, belgium, luxembourg, malta, the share of urban population in the total population is very high, however, in others, such as greece, ireland, poland, slovakia, slovenia, croatia, romania, bosnia and herzegovina, albania, moldova, it drops to 60% and 50%. table 1 degree of urbanisation in europe country urban population (%) country urban population (%) 2005 2012 2005 2012 albania 46.8 54.5 macedonia 59.1 59.4 andorra 90.3 86.7 malta 93.6 95 austria 66.5 67.9 moldova 43.2 48.4 belarus 72.4 75.5 monaco 100 100 belgium 97.3 97.5 montenegro 62.2 63.5 bosnia and herzegovina 45.3 48.8 netherlands 80.2 83.6 bulgaria 70.2 73.7 norway 77.5 79.7 croatia 56.4 58.1 poland 61.5 60.8 17 danu cyprus 69.4 70.7 portugal 57.6 61.6 czech republic 73.7 73.4 romania 52.8 52.8 denmark 85.9 87.1 russia 72.9 74 estonia 69.4 69.5 san marino 94 94.1 finland 82.9 83.8 serbia 54.4 56.7 france 81.6 86.4 slovakia 55.6 54.7 germany 73.4 74.1 slovenia 50.5 49.8 greece 60.3 61.7 spain 76.7 77.6 hungary 66.4 69.9 sweden 84.3 85.4 iceland 93 93.8 switzerland 73.5 73.8 irland 60.5 62.5 turkey 66.8 72.5 italy 67.6 68.5 ukraine 67.8 69.1 latvia 68 67.7 uk 79 79.7 liechtenstein 14.7 14.3 europe 71.6 73.1 lithuania 66.6 67.2 ue 27 72.6 74.1 luxemburg 83.9 85.7 source: http://hdr.undp.org in general, urban expansion occurs when the rate of conversion and utilization planning, urban purposes exceeds the population growth rate in a given area in a given period of time. recent studies show that the european cities has increased over the past decade with growth over 5%, equivalent to 3 times the area of luxembourg. the strongest urban expansion has been manifested in countries or regions with high density of population and very large development-belgium, netherlands, germany (south and west), italy (northern), france (paris) as well as in countries with rapid economic growth, ireland, portugal, germany (east), spain (madrid). urban expansion has been determined, on our continent, too by the regional development policies promoted at eu level to the deficient regions were targeted funds from the eu structural and cohesion funds, to develop and modernize infrastructure; with increasing number of urban population in large cities of the continent began to develop too the areas adjacent to the small towns or rural areas, more developed along the corridor and along the coastal areas in connection with river valleys. among the generals determinants of the ever-expanding urban phenomenon is micro and macro socio-economic trends: increase the quality of the transport systems, the rising price of land, raising residential preferences, european and national demographic trends, the traditions, the cultural customs, the attractiveness of urban areas, and last but not least, the increasing mobility of the population in the area. one dimension of urbanization is metropolisation. this is manifested both in the centers of the global economy-(usa, western europe, japan), as well as in less advanced countries, where urbanization demonstrates the weakness of medium or small cities. at the same time, the hierarchical order of the principal agglomerations of the planet is changing. in 1875, london was by far the largest urban unit in the world, other british cities is among the 5 top 20 urban agglomerations of the world [www.ccasp.ase.roe-city, aspecte semnificative ale competitivităţii şi dezvoltării urbane la nivel european]. another trend is the growing, twice the space for a person, compared to 50 years ago. since the 1980s the built-up areas in many countries in western and eastern europe has increased by 20% while the population grew by only 6%. in romania, due to the large socio-economic differences between rural and urban life, continues the phenomenon of migration of the population of the city. in cities, the 18 european urbanization – between strengths and risks high-income class movement to residential suburbs, while crowded areas remain inhabited by people's class. in the suburbs are built villas, swimming pools, tennis courts, etc., while in the big districts appear opportunities for large stores. possible that, in the future, we are witnessing the movement of population from the less developed the historical regions (moldova) to the most powerful developed countriestransylvania, banat. 2.strengths of the urbanization an european perspective it is estimated that by the year 2020. 80% of europeans will live in urban areas, and from the 46 countries of the continent, in 7 of them share of urbanization will be over 90%. the logical consequence is the need for increased demand of land affected housing, commercial spaces, etc. witnessing to the phenomenon of urban sprawl in europe; the phenomenon, however, is different from one country to another, from one region to another; causes changes of substance in lifestyles and consumption patterns at the scale of the continent. although urbanization generally increasing concentration of population and economic life, it brings some complaints, especially from the point of view of the quality of the natural environment, there are a number of advantages and opportunities that this phenomenon creates it; it was found that the use of the territory and the consumption of different energy forms tend to be lower in urban areas than in areas with a dispersed population; waste management and urban water management enjoys the benefits of economy of scale. for example, analyzing consumer spending for food and non-alcoholic beverages for a few european countries [www.eurostat.com] (fig.1) we note that, in most cases, including the eu average, they are higher in areas with a dispersed population compared to areas with dense population. another aspect, which emphasizes, is that of the absolute size of this type of expenditure, which reflects both population inclination to consume more or less of the goods (having the determination the certain consumer traditions, a certain style of life, culture, mentality) and the size of the prices for those products which meet the basic needs of the individual. the situation of ex-communist countries-bulgaria, latvia, poland, slovakia, estonia illustrates both a higher level of expenditure on food and nonalcoholic beverages compared to all the other countries in the eu or outside the eu (at that time) as well as the reality that areas with small population spend more buying the food goods. figure 1 consumption expenditure by degree of urbanisation food and nonalcoholic beverages 19 http://www.eurostat.com/ danu source: www.eurostat.com, 26.06.13 in terms of transport expenses [www.eurostat.com] (fig.2), for the same countries analyzed, we see that, they are too higher in areas with a dispersed population compared to areas with dense population, in most cases. this confirms the eu average but also developed countries luxembourg, united kingdom, denmark etc., or ex-communist countries-estonia, croatia, hungary, etc. the main determinants of this situation are: motivation of transport, frequency of transport movements, distance, travel price, different in the case of developed countries compared with the ex-communist countries. anyway, beyond the expenses that the population makes them with the purchase of these goods and services, related to income levels, resulting from the consumption of such goods and, further, the inputs (human, financial, material, informational), higher in the low population density compared to the concentration of population area. figure 2 consumption expenditure by degree of urbanisation transport source: www.eurostat.com, 26.06.13 a problem that is getting the attention of european decision makers is mobility and accessibility, as essential factors of the territorial cohesion of europe. the number of miles of european land transport will increase during 1995-2030 by 40%. degree of urbanisation of the population new entrants into the eu is not at the level of the other; the degree of congestion of the road grew strong by the year 2010 and the associated costs increased by 1% of eu gdp. development of local, national and european infrastructure will stand in decision-makers attention in the field of regional development, regarded as the basic premise itself local, regional and european economic development. another advantage of urbanization is increased efficiency of activities in urban areas compared with those from areas with a dispersed population [wgbis.ces.iisc.ernet.in/energy/, urbanization – impacts]. the supply of electricity, water, gas etc. services is less expensive than in areas with low population density. therefore, lower cost to creating, to maintain, to supply of those utilities, defrayed by the community, government, population. also, research programs in these fields and recycling are less, or not at all possible in areas with low population density. another coordinated of the efficiency, is the use of space: in cities, dwelling blocks save land that can be end industrial use creative industrial jobs, either commercial covering 20 http://www.eurostat.com/ european urbanization – between strengths and risks consumer needs of the population, be it leisure, relaxation, green spaces, parks, playgrounds for children, etc. covering such needs and preserving the natural environment. access to services for the european population is much higher in urban areas than in rural villages. educational services in all forms, health, social, cultural, transport services are more available to the urban population than rural population. urban life style provides, in most cases, more comfort, convenience and possibilities of direct communication and relationship of much larger, faster, and less time consuming. from the perspective of the services suppliers, as a result of a great request, expressed in a high-density area, the supply continually adjusts, both in terms of quantity and quality, diversification of product range of tangible and intangible, or according to preferences and dynamic requirements of the urban population. the increase in volume of supply involves using the best possible production capacity, requiring additional labour and, on this basis, the reduction of unemployment. as a result, the advantage is so urban consumer and interconditional of the companies, of the community, of the national economy. the social integration of individuals, increase the level of understanding, knowledge, tolerance, acceptance of different cultures and, on this basis, the decrease of psychosocial risks, can be attributed living „arround”, in which individuals can identify and exploit their desired values, intellectual and relational potential etc. great human communities in europe can harness the advantages of economies of scale, can attract national financial resources, european or international and may be used in a more efficient way these resources as compared to the situation in smaller communities where the number of beneficiaries of programmes is small. 3. risks arising from the increase of urbanization although, in most cases, we look at the competitive risk it assumes firms in doing business, one of the risks of the individual supports its existence, is the competitive risk. in this situation, it's about fighting for a better existence of individuals from rural areas eager to start another life in urban area, wanted to be better. [wgbis.ces.iisc.ernet.in/ energy/, urbanization – impacts]. due to lack of education, many of whom, entering the labour market, failing to find jobs, decent housing, and, further, reaching the outskirts of large towns, dwelling in unsanitary, unseemly living conditions, lack of security, severe poverty. the lure of the city turned into a risk they have assumed, and, unfortunately, 'they have incorporated in their lives'. moreover, from here derives its psycho-social problems of individuals and the social risks covered by the community members. another risk, as determined by the increase in the number of urban population, is a major social risk the unemployment. once the number of the population of a community increases, the demand for labor has increased the risk that the newcomer population in that environment, don't find employment, is very high. further, it is influenced the achievement of risk of poverty whose resolution may not be immediate, being determined to the growth and development of urban business environment at a pace higher than the growth rate of the joiner population. pauperization and privations of all kinds creates conditions for the installation of criminal phenomena, many of them associated with the underground economy, macrosocietal risk. one of the risks the urbanization creates and/or develops, is the risk of pollution. most of the european cities solved issues related to utilities, however, risk of pollution manifested in every form, is increased the pollution of air, water, noise 21 danu pollution and, in some cases, visual pollution, are realities of the present. industry and automobiles are 'guilty' of the creation of this risk. for industry, the european decision makers taken legislative, financial measures, to reduce pollution. as regards automobiles, increasing the standard of living of the majority of the european population, multiplying the number of cars, turns into several types of risk, the most serious and most perennials air pollution and the increase in consumption of motor fuels, associated with diminishing oil reserves. the rise in consumption of fuels is attached to an increasing number of motor vehicles. thus, in europe, the number of holders autoturime at 1000 persons increased in 2010 compared to 2003, in austria, from 499 to 529, in bulgaria, from 295 to 345, in finland, from 433 to 538, in luxembourg, from 638 to 665, in romania, from 142 to 201 [http: //data.worldbank.org/indicator/]. the biggest increase have recorded ex-communist states and the smallest increases or even decreases in the number of vehicles have recorded the developed states. at the level of the european continent, consumer spending for housing, water, electricity, gas and other fuels are, in most situations, larger in areas with a high population density compared to areas with low density (fig.3). the explanation is derived from the much larger number of users, in the first case, compared to the second. aside from this situation, notable is that consumer spending with utilities, in absolute numbers, much greater in countries like bulgaria and estonia compared with other developed countries on the continent. this situation may be determinants: high consumption of energy products, non-performing technologies, causing losses of energy, high price of these products/services, lean scrapper saving energy resources, etc. figure 3 consumption expenditure by degree of urbanisation housing, water, electricity, gas and other fuels source: www.eurostat.com, 26.06.13 in addition, propagated risks are medical risk, affecting individuals ' healthrespiratory diseases, allergies, etc., and the natural environment, unable to be returned quickly. temperature rise in urban areas, due to the increase in population, housing, apartments, industries, is another type of anthropic risk with effects of both the population and businesses or the natural environment. the quantity of precipitation increases, amid changes in the water cycle in nature, is a pure risk with anthropogenic determination, specific too areas with concentrations of 22 http://data.worldbank.org/indicator/is.veh.pcar.p3/countries european urbanization – between strengths and risks population. expansion of cities means the transformation of hydrographic networks and as a result, changes in the magnitude and frequency of floods. that risk has made their presence felt on the european continent, causing both loss of life, damage to human health (pandemic) and material losses. another pure risk with anthropogenic determination, favored by urbanization, including the continent of europe, is the destruction of plant and animal habitats. urban growth tends to change, to overcome the original territorial limits: it multiplies and broadcast at the same time, the types of interrelated risks [urcan i., fenomene și procese hidrice de risc în mediul urban]. carrying out a risk multiplier effects induced in urban centre and disruption the overall functioning of a city. a risk highlight the vulnerability of social organisation which includes all forms of urban and territorial organization. cities are places where man has transformed the nature of the surface vegetation, paved and covered, are burying riverbeds, creating climates closed and realizing huge artificial transfers of energy and water. the impossibility of communication network infrastructure, spatial arrangement of urban territory-to sustain a growing population, the need to involve additional costs for reconfiguring the urban space. 4. solutions to mitigate the 'negative urbanization' the vision of urban development at eu level, which brings together environmental and social considerations in the context of territorial planning policies, is considering obtaining positive effects resulting in: policy coherence in all phases of the process; expanding cooperation between agencies at all levels of responsibility; efficient use of structural and cohesion funds at eu level linked with environmental regulations in order to mitigate and limit urban sprawl; minimization of mistakes and failures that result in urban expansion market, in particular towards the escalation of prices of land and housing; collection and dissemination of good practices in relation to the development of compact cities; provision of green spaces in urban areas. to conserve the natural environment are necessary behavioral changes of people and firms, transposed into the individual and organizational decisions. at eu level, these decisions are reflected in the policies, strategies and tactics applied in the framework of national and european environment. european countries have understood that by investing now in energy efficiency can best harness the existing production capacity, it can allocate founds for future investment, it can reduce pollution. efficient use of water can minimize a possible future crisis. also, joint actions and co-ordinated, effective use of resources to promote recycling and reusing, can reduce the quantity of waste. the cities have great opportunities to use organic waste as compost, waste water in agriculture, inorganic wastes into reusable materials. such actions involve the use of eco-efficient manpower so unemployment, improving living conditions. it is also necessary to apply new technologies, what determines the default, raising, scientific research and technological development, geared towards this direction, beneficial in the long-term. the mission of the national entities is to promote recycling and re-use of wastes, both with the support of the industrial business environment and human communities, with 23 danu the support of private initiatives, etc. european governments have a central role in the promotion and implementation of risk minimization programs with anthropogenic effects on the natural environment. to these are added, too the international community to supervise, monitor and promote eco-efficient technologies [www.unu.edu, urban environment consumption]. the proposed objectives are: the setting of consumption standards in the framework of national policies; development and implementation of sustainable environmental technologies for both the poor and the rich; waiving taxes and restructuring subsidies, in order to transfer them from consumption that promotes human development from consumption that affects the quality of the natural environment; increasing the role of information, education, and environmental protection; strengthening international mechanisms to assess the environmental impact of consumption; creating organisations to defend the consumers ' rights, environmental protection, poverty eradication, to equality between the sexes, the rights of children. think globally but act locally and globally should become a reality. 5.conclusions european urbanization is an irreversible process; its dimensions will vary in time and space, as determined by the living conditions promised by urban entities, and, moreover, of the level of development of the country in which the urban area in question. it is desirable to stop the phenomenon? in a situation in which the urban environment made available to individuals and firms strengths and advantages that a concentrated space they can offer lower cost, it would seem that, from this angle, increasing urbanization does not produce than positive externalities. however, the plethora of negative effects, it generates a chaotic, spontaneous urban development, at random, it is not desirable. what needs to be done is a proper urban planning, respecting the natural potential of the area and enhancing the interests of consumers and those of companies. furthermore, the economic development of the rural environment should provide opportunities for a civilized, decent life and the temptation of seeking an unknown environment, in many cases, impossible to surmount risks specific to them. references aspecte semnificative ale competitivităţii şi dezvoltării urbane la nivel european, available on www.ccasp.ase.roe-city. danu, m.c. (2001), riscul în afaceri, editura plumb, bacău. eurostat (2013), available on www.eurostat.com. expansiunea urbană în europa (2006), agenţia europeană de mediu, copenghaga, raportul nr.10/2006, available on www.eea.europa.eu/ro . sasu, c. (1998), marketing internațional, editura polirom, iași. the world bank data (2013), available on http://data.worldbank.org/indicator/ is.veh.pcar.p3/countries. 24 http://www.eurostat.com/ european urbanization – between strengths and risks urban environment consumption, available on http://riscurisicatastrofe.reviste .ubbcluj.ro/ urbanization – impacts, available on wgbis.ces.iisc.ernet.in/energy/. 25 studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro new requirements for statutory auditors in european union botez daniel “vasile alecsandri” university of bacău daniel63331@yahoo.com abstract statutory audit missions are completed through the drawing up of audit reports. the elements of an audit report are standardized by international standard on audit isa 700 “forming an opinion and reporting on financial statements”. in april 2014, directive 2006/43/ec on statutory audits of annual accounts and consolidated financial statements has been amended by directive 2014/56/eu of the european parliament and of the council of april 2014. all in the month of april 2014, the european parliament and the council adopted regulation no 136/66/eec. 537/2014 regarding specific requirements relating to statutory audits of public interest entities. these documents provide for expanded content for the report of the audit board and some additional requirements. in this way the directive 2014/56/ec lays down mandatory items in the report of the audit board additional to those laid down by international reference. regulation lays down the duty of auditor’s entities of public interest to include in the report of the audit board items additional to those laid down by the directive. furthermore, lays down an obligation for them to send, in addition to the report of the audit board, other reports content well specified: a supplementary report addressed to the audit committee of the entity audited; a report to the supervisory authority of the entity of public interest; a report of transparency, which will be published on their web site; and, a report by the authority to the monitoring by reporting list of entities of public interest audited and of revenue. such reports together with some comments, is the subject of article. keywords statutory audit; audit report; public interest entities jel classification m42 introduction statutory audit mission carried out by external auditors shall be completed by the drawing up of the audit report. this is the document by which the auditors shall transmit to financial statements users their opinion with regard to the degree to which they show a true and fair view of financial position and financial performance, together with the other information presented. requirements for the components of the required audit report and the manner of expression of opinion shall be provided by the international standard on audit isa 700 “forming an opinion and reporting on financial statements”. for situations in which shall be issued opinions changed and shall be included and other information in the report the auditor also have to appeal to the international audit standards isa 705 “modifications to the opinion in the independent auditor’s report” and isa 706 “emphasis of matter paragraphs and other matter paragraphs in the independent auditor’s report”. in accordance with these requirements, the components of the audit report shall be the following: 1. title auditor's report must have a title that clearly indicates that it is a report 37 botez of an independent auditor; 2. the consignee auditor’s report must be sent as circumstances provide for mission; 3. the introductory paragraph the introductory paragraph of auditor’s report must: • identify the entity whose financial statements have been audited; • state that financial statements have been audited; • identify title of each situations which make up their accounts; • make reference to the significant accounting policies and other explanatory information; and • specify the date or the period covered by each financial situation which make up their accounts. 4. management responsibility for financial statements this section of auditor’s report describes responsibilities those persons in the organization who are responsible for the preparation of the financial statements. description must include an explanation for the fact that the management should be responsible for the preparation of the financial statements, in accordance with the general financial reporting applicable, and for that internal control which they calculate necessary to allow drawing up the financial statements free of significant misstatement, caused either by fraud or error. 5. auditor’s responsibility auditor’s report must specify that auditor’s responsibility is to express an opinion on financial statements following the audit, must specify that the audit has been carried out in accordance with international auditing standards and that those standards shall provide that the auditor also to comply with ethical requirements and that the auditor plan and carry out audits in such a way as to obtain a reasonable assurance of the extent to which financial statements are free of significant misstatement . describe a sufficient audit trail specifying aspects: • an audit involves performing procedures to obtain audit evidence relating to the values and presentations of the financial statements; • selected procedures will depend on the auditor’s judgment, including with the assessment of the risk that financial accounts to submit significant distortions caused either by fraud or error. in assessing those assessments to the risk, the auditor shall take into account relevant internal control for the drawing up and presentation of the financial statements accurate for entity, with a view to the preparation of audit procedures appropriate circumstances, but without the purpose of expressing an opinion on internal control effectiveness. • an audit should also include assessment of the degree of appropriateness of accounting policies used and reasonable nature of accounting estimates made by management, as well as and the overall presentation of the financial statements. 6. auditor’s opinion when express an opinion unchanged with respect to the financial statements drawn up in accordance with a general framework of fair presentation, auditor’s opinion should be, except where the laws or regulations provide otherwise, use one of the following phrases, which shall be considered to be equivalent: • statements are true, from all points of view significant, … in accordance with (general framework of financial reporting applicable); or • financial statements gives a correct and accurate … … in accordance with (general framework of financial reporting applicable). 38 new requierments for statutory auditors in european union 7. other responsibilities for reporting these other responsibilities for reporting should be dealt with in a separate section of auditor’s report whose subtitle will be “report on other laws and regulations” or another subtitle content appropriate section. 8. auditor’s signature – auditor’s report must be signed. 9. date of report auditor auditor’s report must be dated no earlier than the date on which the auditor has obtained sufficient appropriate audit evidence on which to base the auditor’s opinion on the accounts, including samples according to which: • have been drawn up all situations included in the financial statements, including the notes relating thereto; and • the persons with the authority recognized have declared that they have assumed responsibility for those financial statements. 10. address auditor auditor’s report must specify the location within the jurisdiction in which the auditor carries out its activities. additional requirements for the audit report in april 2014, directive 2006/43/ec on statutory audits of annual accounts and consolidated financial statements has been amended by directive 2014/56/eu of the european parliament and of the council of april 2014. in the text meet its provisions relating to the audit report. article 28, “establishment of the audit report” are referred to as required to be submitted elements of entity relating to the identification, date and period covered by financial accounts, find the frame of financial reporting, describe the scope of the audit with the indication standards applied and the opinion. in addition, directive makes a few important entries: • inclusion in the audit report an opinion and a statement provided for by the european directive on the annual accounts, which refers to the auditor’s obligation to deliver an opinion on:  report consistency managers to financial accounts for the same financial year; and  preparing the report administrators in accordance with legal requirements applicable and  of a declaration if, based on the knowledge and understanding acquired in the audit with regard to the enterprise and its environment, have identified significant erroneous information presented in manager’s report, indicating nature of these erroneous information; • provides a statement of any uncertainty associated significant events or conditions which may significantly to doubt the ability of the entity to continue to carry on their activities; • make explanations about the situation in which statutory audits has been carried out by several auditors (more firms of auditors). requirements for the audit of entities of public interest at all in the month of april 2014, the european parliament and the council adopted regulation (ec) no 537/2014 concerning specific requirements relating to statutory audits of public interest entities. by entities of public interest shall mean, in national law: “credit institutions; non-bank financial institutions, as defined in accordance with the rules of law, entered in the register general; payment institutions and institutions issuing electronic currency, which are defined according to the law, credit relating to the services of payment and whose activity is limited to the provision of the services of payment, i.e. issue of the currency and to the provision of electronic payment services; insurance companies, 39 botez insurance-reinsurance and reinsurance; entities authorized, covered and monitored by the commission for monitoring of private pension systems; companies financial investment services, management companies investment, collective investment undertakings, central repository, the houses of compensation and operators in the market/ system authorized/ prompted the national securities commission; commercial companies whose securities are admitted to trading on a regulated market; companies/ national companies; companies wholly or major state; autonomous state; legal persons who belong to a group of companies and shall enter into the perimeter of consolidation of a parent undertaking established in romania, which has an obligation to apply international financial reporting standard, in accordance with the legal provisions in force; organizations without purpose bears patrimonial liability receiving financing from public funds”. only for auditing them, the new european regulation lays down some requirements that opposed framework set out by the international standard on auditing audit report. thus, the auditors of entities of public interest must be present in the context of the report following their aspects: • indicates person or body which has appointed statutory auditors or audit firms. usually, statutory auditors shall be appointed by the general meeting of shareholders; • indicate the date of appointment and the period of mission continues, including any renewals of statutory auditors or audit firms. it is a piece of information required in order to ascertain compliance with the requirements concerning the rotation of auditors a mission of auditors to a public entity. regulation lays down that no initial mission to a statutory auditor or firm of auditors and this combined with any further extension may not exceed a maximum period of ten years, but there are also some of the exceptions. • provides, in support of the audit opinion, the following:  a description of the most important risks of declarations, including the risks of significant inaccuracy evaluated assigned to fraud;  a summary of auditor measures in response to these risks; and  where appropriate, critical remarks on the edge those risks; • explains to what extent statutory audits was considered able to detect irregularities, including fraud; • confirms that the opinion is in accordance with the report in addition to the audit committee; • declares that he services which are not prohibited (regulation determines what services are prohibited), and that statutory auditors or audit firms have remained independent from the entity audited during audit; • indicate any services, in addition to statutory audits, which have been provided by statutory auditor or firm of auditors or by any member of the network of which it is part statutory auditor or audit company, for the benefit of entity audited, mother of his undertaking or enterprise controlled by this and which have not been communicated in the report of the administrative, or in financial statements. furthermore, the regulation lays down that member states may lay down additional requirements as regards the content of the audit report. in addition to the audit report referred to above, the auditors of entities of public interest must draw up and submit an additional report to the audit committee of the entity audited not later than the date of submission of the audit report. the report explains the results additional statutory audits carried out and to achieve at least the following: • include a declaration of independence by confirming in writing, on a yearly basis, that statutory auditor, audit company and partners, executives and managers carrying out statutory audits are independent of the audited entity; 40 new requierments for statutory auditors in european union • if the audit has been carried out by a firm of auditors, the report identifies each key audit partner which has been involved in audits; • describe the nature, frequency and extent of such communication with the audit committee or with the body with equivalent function of the audited entity, the body of the management and the administration or supervision of the entity audited, including the data meetings held with these bodies; • includes a description of the scope and timetable audit; • in the case in which they have been appointed several auditors or firms of auditors, distribution of tasks between statutory auditors and/or firms of auditors; • describes the methodology used, including balance sheet liability categories which have been checked directly with the categories whose operational has been based on testing systemic and compliance, including an explanation of substantial fluctuations of weighting is tested by the fund and of conformity as compared with previous year, even if statutory audits of that year has been carried out by auditors other statutory or other firms of auditors; • communicate the level of materiality applied to carrying out the statutory audits of financial statements as a whole and, as the case may be, the materiality for certain categories of transactions, balances accounting or disclosed, and shall inform of the qualitative factors which have been taken into account in determining the materiality; • reports and explains reasoning related to events or conditions identified in the course audit which may create serious doubts regarding the ability of the entity to and continue to carry on their activities and if these events or conditions constitute substantial uncertainty and provides a summary of all the guarantees and letters of comfort, commitments of public intervention and other support measures which were taken into consideration to assess the potential to continue such activities; • report on any significant deficiencies in the financial statements for entity audited or, in the case consolidated financial statements, of the system of internal financial control of parent company and/or the accounting system. for each deficiency significant additional report indicates whether deficiency in question has, or has not been resolved by management; • report on any important problems involving failure to comply with the actual or presumed acts in law and administrative acts or of the statutes which have been identified in the course auditing, to the extent that they are considered to be relevant to enable the audit committee to carry out their tasks; • reports and analyzes the valuation methods applied to the various items in the financial statements or consolidated annual, including any impact of the change of such methods; • in the case of a statutory audit of consolidated financial statements, explain the scope of consolidation and the exclusion criteria applied by the entity audited unconsolidated entities, if any, as well as if the criteria applied are in accordance with the financial reporting framework; • reports:  any considerable difficulties, if any, encountered during audit;  important matters, if any, arising out of statutory audits and which have been discussed or which have been the subject correspondence with the management; and  other aspects, if any, arising out of statutory audits and which, in the opinion of professional auditor, are significant for the supervision of the financial reporting process. member states may lay down additional requirements as regards the content of the report in addition to the audit committee. at the request of a statutory auditor of a firm of auditors, statutory auditors or audit firms main was discussing the problems arising out of statutory audits, referred to in the report in addition to the audit 41 botez committee the audit committee, with the administration or, as the case may be, the supervisory body of the entity audited. additional audit report addressed to the audit committee shall be signed and shall be dated. a significant size has and the report to the auditor also require the supervisory authority of the entity of public interest (at the national level, the financial supervisory authority), as well as in certain cases, the supervisory authority of statutory audit work (at the national level, supervisory board in the public interest of the accounting profession). the report shall be drawn up for the reporting of circumstances about which auditors has knowledge in the course of the mission audit relating to: • a significant violation of the acts in law and administrative acts which provide, as the case may be, conditions for the approval or which specifically govern the conduct of its business activities in the public interest entity; • a threat or a doubt with respect to significant continuity officials said entity of public interest; • impossibility to issue an audit opinion with respect to the financial statements or issue of an opposing opinion or an opinion with reservations. also, statutory auditors or audit firms have a duty to report any information referred to above which has come to their knowledge in the course of carrying out statutory audits of the undertakings in close connection with the entity of public interest in performing, also statutory audits. member states may require from the auditor or firm of auditors additional information, provided that they are necessary for effective supervision of financial market, such as national law. regulation provides for and the establishment of a dialog between the auditors of credit institutions and insurance undertakings and the supervisory authorities. within four months of the end of each financial year, statutory auditor or firm of auditors who carry out statutory audit or audits of entities operating in the public interest shall publish an annual report of transparency. annual report of transparency shall be published on the site dedicated to the statutory auditor or firm of auditors and remains available on site for at least five years from the date of its publication on the site. annual report of transparency shall include at least the following elements: • a description of the structure of legal entities and for the owners of firms of auditors; • if statutory auditor or firm of auditors is part of a network:  description of the network and of the organization of the legal and structural;  name of each statutory auditor serving in independent operation or each firm of auditors which form part of the network; • a description of the structure of a governess of the firm of auditors; • a description of the system of internal control of the required quality of statutory auditor or firm of auditors and a statement of the organism administrative or management about the efficiency of its operation should be established; • that had the most recent operational for quality assurance; • a list with the entities of public interest for which statutory auditor or firm of auditor’s statutory audits to be carried out in the course of a financial year preceding; • a declaration concerning the practices implemented by statutory auditor or firm of auditors in matters of independence, which also confirm that was carried out an assessment of the compliance with internal independence; • a statement concerning statutory auditor policy or firm of auditors as regards training of statutory auditors; • information on basis of remuneration of the partners in firms of auditors; 42 new requierments for statutory auditors in european union • a description of policy statutory auditor or firm of auditors in relation to rotation of partnerskey and staff, and • where are not published in his financial situation, information on the total turnover of statutory auditor or firm of auditors, broken down on the following components:  revenue arising from statutory audits of annual accounts and consolidated accounts of entities operating in the public interest and of entities belonging to a group of undertakings whose undertakingmother is an entity of public interest;  revenue arising from statutory audits of annual accounts and consolidated accounts of other entities;  income deriving from services allowed which are not of the audit board, rendered by entities which are audited by statutory auditor or firm of auditors; and  income arising from services that are not of the audit board, rendered other entities. the report of the transparency shall be signed by statutory auditor or by the firm of auditors. statutory auditor or firm of auditors shall provide annually its competent authority a list of entities operating in the public interest audited, according to the revenue collected from them, present such income as follows: • income from statutory audit; • revenues from services other than those prohibited, provided for by community law and national law; and • revenues from services other than those prohibited, which are not provided for by community law and national law. conclusions new requierments requierd for auditing entities of public interest increase audit companies responsibility toward their clients, entities of public interest, but also toward the supervisory body of the capital market, the supervisory bod of the accounting profession, but also toward their own professional body. this situation will make changes in the policies of management of the audit companies, promoting increased rigor of the method of collection and reporting of data, associated with better positioning of these companies of the market of professional services. references accounting law no 82/1991, with subsequent amendments and additions. directive 2014/56/eu of the european parliament and of the council of 16 april 2014 amending directive 2006/43/ec on statutory audits of annual accounts and consolidated financial statements. isa 700 “forming an opinion and reporting on financial statements”, in iaasb handbook of international regulations for quality control, auditing, review, other assurance services and related services, edition 2012, vol. i, translated and reissued the cafr, bucharest, 2013. regulation (eu) no. 537/2014 of the european parliament and of the council of 16 april 2014 concerning specific requirements relating to statutory audits of public interest entities. 43 in accordance with these requirements, the components of the audit report shall be the following: 1. title auditor's report must have a title that clearly indicates that it is a report of an independent auditor; 2. the consignee auditor’s report must be sent as circumstances provide for mission; 3. the introductory paragraph the introductory paragraph of auditor’s report must: • identify the entity whose financial statements have been audited; • state that financial statements have been audited; • identify title of each situations which make up their accounts; • make reference to the significant accounting policies and other explanatory information; and • specify the date or the period covered by each financial situation which make up their accounts. 6. auditor’s opinion when express an opinion unchanged with respect to the financial statements drawn up in accordance with a general framework of fair presentation, auditor’s opinion should be, except where the laws or regulations provide otherwise...  statements are true, from all points of view significant, … in accordance with (general framework of financial reporting applicable); or  financial statements gives a correct and accurate … … in accordance with (general framework of financial reporting applicable). 7. other responsibilities for reporting these other responsibilities for reporting should be dealt with in a separate section of auditor’s report whose subtitle will be “report on other laws and regulations” or another subtitle content appropriate s... aspecte privind raportarea financiară interimară actuală în românia studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro aspects concerning interim financial reporting in romania: standards and regulations rotilă aristiţa “vasile alecsandri” university of bacău, romania rotila11@yahoo.com abstract the mechanisms employed for the communication of accounting information that is necessary for users in their economic decision-making process consist of the financial statements of an entity. all legal entities, no matter the domain of their activity, have the obligation to draw up annual financial statements for every completed financial year. for certain categories of entities, reporting obligations are also required for periods other than the annual reporting, throughout the financial year. it is the case of interim financial reporting. at the level of the international accounting framework, the aspects related to interim financial reporting are the subject of a separate standard, namely, ias 34 interim financial reporting. in romania, the current system of accounting regulations concerning the annual financial statements comprises accounting regulations that comply with the european directives and which apply to the various categories of entities, on the one hand and, on the other, accounting regulations in line with the ifrs, which are applicable to other classes of entities from certain activity sectors. the accounting regulations that apply to each category refer to, among other things, the contents and the format of financial statements that have to be presented. analysing the system of norms and regulations, this article identifies the requirements concerning interim financial reporting in romania, with reference to the different types of entities. keywords accounting regulations; financial statements; interim financial reporting; financial position; ifrs; european directives jel classification m41 introduction it is well known that the information produced by the accounting activity assists both the internal communication and the external communication of an entity. external communication, which makes the activity of the entity accessible to investors, the state, creditors, suppliers, clients and other legal entities or sole traders that might be interested, is ensured by means of the periodical information provided by financial statements (rotilă, 2011). the international financial reporting standards (ifrs) approach the subject of presenting general purpose financial statements that should be prepared annually by entities, as well as the aspects concerning interim financial reporting, but they do not establish which entities should publish interim financial reports, how frequently they should do it, or how soon after the end of a certain period. the international accounting standards board (iasb) considers that these problems should be decided at the level of each country by governments, organisms for the regulation of securities, stock exchanges and professional accountancy organisms. in romania, all juridical persons, no matter the domain in which they activate or their size, are required to draw up annual financial statements for the completed financial year, an obligation stipulated by accounting law no. 82/1991 (art. 28). for certain 83 rotilă categories of entities, reporting obligations are also required for periods other than the annual reporting, throughout the financial year, in order to provide the information that is necessary for the institutional system of the state, for prudential supervisory purposes or with informative purposes that satisfy the needs of categories of users other than state institutions. given that at the present moment, in romania, certain categories of entities have to apply regulations that comply with the ifrs for the preparation of annual and interim financial statements, we will further present synthetically the characteristic aspects concerning interim financial reporting from the perspective of the international accounting referential and, after classifying the categories of entities depending on the accounting regulations that apply to them, we will try to identify the requirements that are specific to interim financial reporting in romania. interim financial reporting in the international accounting referential at the level of the international accounting referential, the regulations concerning interim financial reporting are included in a separate standard, namely, 34 interim financial reporting. as stated in the objective of this standard, iasb considers that a reliable and timely interim financial reporting improves the ability of investors, creditors and other users to understand the capacity of an entity to generate revenue and cash flows, as well as its financial condition and liquidity. ias 34 interim financial reporting establishes the minimum components of an interim financial report, as well as the principles for the accounting recognition and measurement that should be applied for the preparation of an interim financial report. however, the standard does not establish any rule concerning which entities should publish interim financial reports, how frequently they should do it, or how soon after the end of an interim period, the iasb considers that these problems should be decided at the level of each country by governments, organisms for the regulation of securities, stock exchanges and professional accountancy organisms (iasb, 2011). nevertheless, iasb encourages entities whose debts or shares are traded publicly to publish interim financial reports at least twice a year and to publish them no later than 60 days after the end of the interim period (ias 34, par.1). an interim financial report is defined as a financial report that contains either a complete set of financial statements (as described in ias 1 presentation of financial statements) or a set of condensed financial statements for an interim period (a reporting period shorter than a full financial year). the set of condensed financial statements proposed by ias 34 as an alternative to the complete set presented in ias 1 includes at least the following components: ▪ a condensed statement of financial position; ▪ a condensed statement of comprehensive income; ▪ a condensed statement of changes in equity; ▪ a condensed statement of cash flows; ▪ selected explanatory notes. if an entity chooses to present a condensed set of financial statements, these shall contain at least each of the headings and each of the subtotals that were presented in the most recent annual financial statements together with the selected explanatory notes. ias 34 lists a series of events and transactions for which information shall be included if this is relevant (ias 34, par. 15b). explanatory notes shall contain all the significant information so that the users could understand the changes in the financial position or the performance of the entity since the last annual report. if an entity chooses the complete set of financial statements for its interim financial report, the form and contents of these statements shall comply with the requirements described in ias 1 presentation of financial statements. 84 aspects concerning interim financial reporting in romania: standards and regulations as in the case of annual financial statements, interim financial statements should present comparative information, as follows: ▪ in the statement of financial position: the statement at the end of the interim period and the statement as of the end of the preceding financial year; ▪ in the statement of comprehensive income: the statement for the current interim period and the statement for the cumulative comprehensive income from the beginning of the current year to date; comparative statements for the comparable interim periods of the preceding financial year; ▪ in the statement of changes in equity and the statement of cash flows: the cumulative statement from the beginning of the current financial year to date; the cumulative statement for the comparable interim period of the preceding financial year; for the preparation of interim financial statements, the entity shall apply the same accounting policies as in the case of annual financial statements, with the exception of changes in accounting policies that occur after the date of the most recent annual financial statements (in other words, since the beginning of the current financial year) and which will be reflected in the following annual financial statements. an entity’s reporting frequency (annually, half-yearly or quarterly) should not affect the measurement of the annual results, so the measurement carried out for interim financial reporting should be conducted on a cumulative basis, from the beginning of the financial year to date. we must also mention that, as far as the interim financial statements’ compliance with ifrs is concerned, the same requirements are applied as in the case of annual financial statements, meaning that if the interim financial report of an entity is presented as conforming to the ifrs, then they should fulfil the requirements of all ifrs. the system of accounting regulations in romania and the categories of accounting entities as it is known, the institution that is in charge of regulating accountancy (the issuing of norms and regulations in the accounting domain) in romania is the ministry of public finances. the accounting norms and regulations specific to certain areas of activity are proposed and issued by the institutions that have such attributions, with the approval of the ministry of public finances (mpf), the national bank of romania-nbr (for the banking sector) and the financial supervisory authority-fsa (for the capital markets sector, the insurance sector, the private pensions sector), which form an entire system concerning accounting regulations. in romania, all legal entities, irrespective of the domain of activity, have the obligation to draw up annual financial statements for every completed financial year, in compliance with implemented accounting regulations, an obligation that is stipulated by accounting law no. 82/1991 (art. 28). the current system of accounting regulations in romania, with reference to the annual financial statements, contains both accounting regulations that conform to european directives specific to the various types of entities and accounting regulations that comply with ifrs and which are applicable to other categories of entities. accounting regulations that conform to the ifrs are applied in the present in romania by the following categories of entities:  companies whose securities are admitted for trading on a regulated market, the incident regulations being approved by order of mpf no. 1286/2012;  credit institutions, the incident regulations being approved by the order of nbr no. 27/2010. 85 rotilă mention should be made that, starting with the fiscal year corresponding to 2015, in compliance with the provisions of the fsa instruction no. 2/2014, regulations complaint with the ifrs will also be applied by the entities authorized, regulated and supervised by the fsa the financial instruments and investments sector of (by financial investment firms, investment management firms, collective investment undertaking, central securities depositories, clearing house and market/system operators). as far as the set of annual financial statements, for those entities that apply accounting regulations compliant with european directives, its components are those set out by the applicable accounting regulations, and for entities that apply accounting regulations that conform to the ifrs, the components are those prescribed by the ias 1 presentation of financial statements. annual financial statements presented in compliance with the ifrs represent financial statements with a general scope as they are meant to satisfy the needs of the users who are not entitled to impose on an entity the preparation of reports that are adapted to their specific informative needs. in order to ensure the information system of the state, the ministry of public finances asks entities that apply accounting regulations in compliance with the ifrs to present annual accounting reports at the territorial units of the ministry of public finances. the standard form, contents and submission deadline for these reports are established by regulations issued, depending on the case, by the ministry of public finances for economic agents, or by the nbr for credit institutions. in compliance with the order of nbr no. 1/2013 for the approval of the methodological norms concerning the preparation of annual accounting reports for the informational needs of the ministry of public finances, applicable to credit institutions, with incidental regulations that conform to the ifrs approved by the order of nbr no. 27/2010, credit institutions draw up and present an annual accounting report containing the following forms: a) a statement of assets, liabilities and equity; b) profit and loss account; c) informative data; d) tangible and intangible assets; e) explanations of elements from the profit and loss account; f) other information. the ministry of public finances also prescribes, by means of order, the major aspects regarding the economic operators’ preparation and presentation of annual financial statements and annual accounting reports at the territorial units of the mpf. the categories of legal entities that apply – for the organisation and conducting of the accounting activity and the preparation of their annual financial statements – accounting regulations that comply with the european directives are presented in the figure below. figure 1 accounting regulations in compliance with the european directives source: own compilation 86 aspects concerning interim financial reporting in romania: standards and regulations requirements concerning interim financial reporting in romania besides the requirement of drawing up annual financial statements, for certain categories of entities, reporting obligations are also required for periods other than the annual reporting, throughout the financial year, in order to provide the information that is necessary for the institutional system of the state, for prudential supervisory or informative purposes that satisfy the needs of categories of users other than state institutions. interim accounting reporting intended for the institutional system of the state as stipulated by accounting law no. 82/1991 (art. 28, al. 2), republished, with subsequent amendments and additions, in order to provide the information intended for the institutional system of the state, the ministry of public finances can prescribe that entities have the obligation to prepare and present financial statements or accounting reports at the territorial units of the ministry of public finances in periods other than per annum, throughout the financial year. in the present, in romania, such reporting requirements refer to half-yearly accounting reporting. the obligation of presenting a half-yearly accounting report on the 30th of june applies only to certain categories of entities. for economic operators, the requirements of half-yearly reporting are regulated by annual order of the ministry of public finances. the other categories of entities draw up and present half-yearly accounting reports respecting the format and due dates prescribed in the regulations issued by the nbr for the banking sector and by the fsa for each of the following three domains: insurance, insurance-reinsurance and reinsurance, the private pension system, capital markets domain, with the approval of mpf. as in the case of annual reporting, entities that did not operate from the date of their establishment until the date of the reporting, as well as entities that are undergoing liquidation, are required to present a declaration on oath at the regulatory organism as well as at the territorial units of mpf, without preparing half-yearly accounting reports. an overview of the current regulations that prescribe the requirements for interim (half-yearly) accounting reporting for different types of entities includes: figure 2 regulations concerning the system of half-yearly accounting reporting source: own compilation concerning the forms that constitute the contents of half-yearly accounting reporting, we observe that they are different for the various types of entities. for economic operators (whose turnover in the preceding financial year was higher than 220.000 lei), by order of mpf no. 936/2014, the models of forms used for half87 rotilă yearly accounting reporting were established, for two categories of entities, the set of half-yearly financial statements having the following components: for entities that apply the accounting regulations in compliance with the european directives, approved by order of mpf no. 3055/2009: a) a statement of assets, liabilities and equity; b) profit and loss account; c) informative data. for entities that apply the accounting regulations in compliance with the ifrs, approved by order of mpf no. 1286/2012: a) a statement of assets, liabilities and equity; b) statement of revenue and expenditure; c) informative data. entities from the banking sector prepare half-yearly financial statements composed of a) a statement of assets, liabilities and equity; b) a profit and loss account and c) informative data, the models of reporting forms (approved by order of nbr no. 10/2012, with subsequent amendments and additions) being different for three types of entities: 1) credit institutions, 2) the deposit guarantee fund in the banking sector, 3) the other entities that are regulated by the nbr (non-bank financial institutions, payment institutions, institutions issuing electronic money etc.). these entities transmit their half-yearly financial statements to the territorial units of the mpf and to the nbr. entities from the capital markets sector which are authorized, regulated and supervised by the fsa – the financial instruments and investments sector draw up and present half-yearly financial statements prescribed by instruction no. 5/2006 (approved by order of nsc no. 70/2006, with subsequent amendments and additions) as presented in figure 3. figure 3 half-yearly financial reporting for entities from the capital markets sector source: own compilation entities from the insurance sector that are authorized, regulated and supervised by the fsa – the insurance-reinsurance sector draw up and transmit the set of half88 aspects concerning interim financial reporting in romania: standards and regulations yearly financial statements in compliance with norm fsa no. 18/2014, both to the territorial units of the mpf and to the fsa, with the following components: ▪ for insurers and reinsurers: a) balance sheet; b) profit and loss account, composed of: technical account for non-life insurance; technical account for life insurance; non-technical account. c) informative data. ▪ for insurance and/or reinsurance brokers: a) balance sheet; b) profit and loss account; c) informative data. mention should be made that insurers that administer voluntary pensions funds shall present financial statements for them, as well, and these are: a) a statement of assets, liabilities and equity; b) statement of revenue and expenditure. entities from the private pensions sector that are authorized, regulated and supervised by the fsa – the private pensions system sector draw up and present half-yearly financial statements prescribed by norm no. 9/2011 (approved by decree of scpps no. 12/2011, with subsequent amendments and additions), as presented in figure 4. figure 4 half-yearly accounting reporting in the case of entities from the private pensions sector source: own compilation the system of half-yearly accounting reporting includes the methodological norms regarding the preparation, signing, verification and presentation of accounting reports as well as the informational contents of the forms used for accounting reporting. as 89 rotilă in the case of annual financial statements, half-yearly financial statements provide comparative information concerning the following periods: a) for the statement of assets, liabilities and equity/ balance sheet: ▪ a statement at the end of the reporting period (30 june n); ▪ a statement at the end of the preceding financial year (31.12.n-1). b) for the profit and loss account/ statement of revenue and expenditure: ▪ a statement of revenue, expenditure and of the result of the reporting period (semester 1, financial year n); ▪ a statement of revenue, expenditure and of the result of the comparative period from the preceding financial year(semester 1, financial year n-1). the deadline for the presentation of half-yearly accounting reports is the same for all types of entities, for instance, the accounting reports as of june 30 2014 shall be presented at the territorial units of the mpf until the 18 of august 2014 at the latest. as we can observe, half-yearly accounting reporting provides information related to the financial position, the financial performance as well as data concerning the other indicators contained by the reporting forms. a different category of accounting entities is represented by public institutions, which have the obligation to draw up quarterly financial statements at the end of the ist, iind and iiird quarters, in compliance with the methodological norms approved by order of mpf no. 556/2014 and to present them at the mpf or at the hierarchically superior institutions, depending on the case. a set of quarterly financial statements has the following components: a) balance sheet; b) economic outturn account; c) statement of cash flows; d) budgetary execution accounts 1; e) annexes (including accounting policies and explanatory notes). besides the requirement of publishing quarterly financial statements, public institutions also have to draw up some monthly financial reports. given their specific nature concerning subordination, public institutions should submit or present reports as follows: ▪ at the mpf: the chief authorising officers for the state budget, the social insurance budget and special funds budgets, as well as the public finances county administrations and the public finances general regional directorate of bucharest for local budgets; ▪ at the hierarchically superior institutions: public institutions of central subordination whose leaders are secondary or tertiary authorised officers; ▪ at the public finances county administrations and the public finances general regional directorate of bucharest: public institutions of local subordination whose leaders are chief authorised officers. interim accounting reporting with prudential supervisory or informative purposes for satisfying the needs of users other than state institutions as we have shown above, entities which are authorized, regulated and supervised by the nbr or the fsa, depending on the case, have the obligation to present half-yearly accounting reports not only at the territorial units of the mpf but also at the regulating organism or, even more, on their web page. besides these ones, other requirements are also formulated for interim reporting. 1 budgetary execution accounts differ depending on the category of the public institution, the financing modality and other criteria. 90 aspects concerning interim financial reporting in romania: standards and regulations for prudential supervisory or informative purposes that satisfy the needs of other categories of users, entities that belong to the sectors regulated by the nbr or the fsa are also required additional interim reports. such reporting obligations for similar purposes are also required from companies that are listed on the stock exchange. in accordance with the regulation of nsc (now fsa) no. 1/2006 regarding the issuers and transactions with securities (art. 113), companies whose shares are admitted for trading on a regulated market prepare, transmit and make public a series of quarterly, half-yearly and annual reports, as follows: figure 5 interim accounting reporting – entities listed on the stock exchange source: own compilation companies whose securities are traded on a regulated market shall make public (in written form, on request, as well as in electronic form, on their own website) and shall transmit to the fsa and to the operator of the regulated market the annual financial statements as well as the half-yearly and quarterly accounting reports. in the case of half-yearly reports the following rules shall also be respected: ▪ in case the issuer has to draw up consolidated accounts, the half-yearly accounting reporting shall be prepared in accordance with the international accounting standards that apply to interim financial reporting, adopted in compliance with the procedure prescribed by art. 6. from the european commission regulation no. 1606/2002; ▪ in case the issuer does not have the obligation to draw up consolidated accounts, the half-yearly accounting reporting shall contain the simplified balance sheet and the simplified profit and loss account, as well as the annexed explanatory notes. for the drawing up of the simplified balance sheet and the simplified profit and loss account, the issuer shall respect the same principles as in the case of drawing up annual financial reports. credit institutions shall draw up and transmit to the nbr, for prudential supervisory purposes, periodical financial statements in compliance with the ifrs (referred to as finrep financial statements) at an individual level (order of nbr no. 3/2011) as well as finrep consolidated financial statements (order of nbr no. 1/2011). finrep financial statements at an individual level, required from credit institutions with prudential supervisory purposes comprise two sets of information, namely, basic information (which is transmitted monthly) and information other than the basic type (that is transmitted monthly, quarterly, half-yearly or annually, depending on the case). credit institutions submit/transmit finrep financial 91 rotilă statements at an individual level monthly, quarterly, half-yearly or annually, depending on the case, their structure and reporting frequency being as follows: a) basic information, with these components: fin 1 balance sheet and fin 2 profit and loss account, financial statements which are transmitted monthly; b) information other than the basic type, providing supplementary information and explanations on the indicators included in the basic information and which is transmitted monthly, quarterly, half-yearly or annually, depending on the case. entities from the capital market sector also have the obligation of transmitting halfyearly accounting statements to the regulatory authority (fsa), as shown in figure no. 3. moreover, if their titles are traded on a regulated market, these entities comply with the regulation nsc no. 1/2006 regarding issuing institutions and transactions with securities and are obliged to present the required reports, too. entities from the insurance sector have the obligation of drawing up and submitting to the afs a series of financial and technical reports, as well (annual, half-yearly, quarterly and monthly reports), whose form and contents are established by order of isc no. 2/2009 (in the case of insurance and/or reinsurance companies), and order of isc no. 3/2009 (in the case of insurance and/or reinsurance brokers), respectively. by means of these reports the required information is provided so that it allows the fsa to carry out a well grounded examination of the financial situation they benefit from at a certain moment and to monitor the evolution in time of the major indicators regarding the activity undertaken. conclusions at the international level, the ifrs approach the subject concerning the presentation of financial statements with a general purpose (financial statements that are meant to satisfy the needs of the users that are not entitled to oblige an entity to draw up reports that are adapted to their specific informational needs), prescribe the components that should be included in a complete set of financial statements as well as the minimum components of an interim financial report, together with the principles for accounting recognition and measurement that should be applied for the drawing up of an interim financial report. in the case of interim financial reporting, the ifrs do not establish which entities should publish interim financial reports, how frequently or how soon after the end of an interim period, so the iasb considers that these problems should be decided at the level of each country by governments, organisms for the regulation of securities, stock exchanges and professional accountancy organisms. in romania, in order to provide the information that is necessary for the institutional system of the state, the mfp prescribes the obligation of preparing and presenting, at its territorial units, the financial statements or accounting reports for periods other than the annual reporting, throughout the financial year. currently, the deadline for the obligation of drawing up a half-yearly accounting report is june 30 for certain categories of entities. at the same time, certain categories of entities are required to draw up and present financial statements (annual, half-yearly, quarterly and monthly, depending on the case), either for prudential supervisory purposes or for informative purposes in order to satisfy the needs of users other than state institutions. references ceccar (2004), ghid pentru înţelegerea şi aplicarea standardului internaţional de contabilitate nr. 34 „raportarea financiară interimară”, bucharest, editura ceccar. 92 aspects concerning interim financial reporting in romania: standards and regulations deloitte (2009), interim financial reporting. a guide to ias 34, march 2009, available at http://www.iasplus.com/en/binary/dttpubs/0903ias34guide.pdf. hotărârea csspp nr. 12/2011 pentru aprobarea normei nr. 9/2011 privind sistemul de raportare contabilă semestrială a entităţilor autorizate, reglementate şi supravegheate de comisia de supraveghere a sistemului de pensii private, with subsequent amendments. iasb (2011), standardele internaţionale de raportare financiară (ifrss). norme oficiale emise la 1 ianuarie 2011, partea a, bucharest, editura ceccar. legea contabilităţii nr. 82/1991, republished, with subsequent amendments. norma asf nr. 18/2014 pentru punerea în aplicare a sistemului de raportare contabilă la 30 iunie 2014 a societăţilor din domeniul asigurărilor. ordinul bnr nr. 27/2010 pentru aprobarea reglementărilor contabile conforme cu standardele internaţionale de raportare financiară, aplicabile instituţiilor de credit, with subsequent amendments. ordinul bnr nr. 1/2011 pentru aprobarea normelor metodologice privind întocmirea situaţiilor financiare consolidate conforme cu standardele internaţionale de raportare financiară, solicitate instituţiilor de credit în scopuri de supraveghere prudenţială. ordinul bnr nr. 3/2011 pentru aprobarea normelor metodologice privind întocmirea situaţiilor financiare finrep la nivel individual, conforme cu standardele internaţionale de raportare financiară, aplicabile instituţiilor de credit în scopuri de supraveghere prudenţială. ordinul bnr nr. 10/2012 pentru aprobarea sistemului de raportare contabilă semestrială aplicabil entităţilor ce intră în sfera de reglementare contabilă a bnr, with subsequent amendments. ordinul bnr nr. 1/2013 pentru aprobarea normelor metodologice privind întocmirea raportării contabile anuale pentru necesităţi de informaţii ale ministerului finanţelor publice, aplicabile instituţiilor de credit, cărora le sunt incidente reglementările conforme cu ifrs aprobate prin ordinul bnr nr. 27/2010. ordinul cnvm nr. 23/2006 pentru aprobarea regulamentului cnvm nr. 1/2006 privind emitenţii şi operaţiunile cu valori mobiliare, with subsequent amendments. ordinul cnvm nr. 70/2006 pentru aprobarea instrucţiunii nr. 5/2006 cu privire la sistemul de raportare contabilă semestrială a entităţilor autorizate, reglementate şi supravegheate de cnvm, with subsequent amendments. ordinul mfp nr. 1286/2012 pentru aprobarea reglementărilor contabile conforme cu standardele internaţionale de raportare financiară, aplicabile societăţilor comerciale ale căror valori mobiliare sunt admise la tranzacţionare pe o piaţă reglementată, with subsequent amendments. ordinul mfp nr. 556/2014 pentru aprobarea normelor metodologice privind întocmirea şi depunerea situaţiilor financiare trimestriale ale instituţiilor publice, precum şi a unor raportări financiare lunare în anul 2014. ordinul mfp nr. 936/2014 pentru aprobarea sistemului de raportare contabilă la 30 iunie 2014 a operatorilor economici. rotilă, a. (2011), reglementări şi practici contabile specifice, bacău, editura alma mater. 93 http://www.iasplus.com/en/binary/dttpubs/0903ias34guide.pdf aspects concerning interim financial reporting in romania: standards and regulations microsoft word apostoaie constantin marius_eng.doc tax competition – beneficial or harmful? how various tax measures affect the allocation of resources? adina violeta trandafir, “spiru haret” university, constanta abstract fiscal competition has been in the news ever since the oecd launched a campaign against “harmful tax competition” in 1996. nor is it likely to disappear any time soon. instead, it is likely to intensify, as more and more governments resort to lower taxes to stimulate their economies. is all tax competition harmful, or is it possible to distinguish between harmful and beneficial tax competition? in this paper, in its first part, i try to present the difference between benefit and harmful tax competition. also, the paper try to establish how really is tax competition – “harmful” or “beneficial”. the second parts of this paper analyze the impact and efficiency of different tax measures in allocation of public resources. keywords tax competition, tax measures, allocation of resources, harmful tax competition jel code: h20 tax competition between beneficial and harmful competition is universally hailed as a “good thing”. it is recognized as being socially superior to its opposite, namely a monopoly or a cartel. the reason is very simple: where there is competition, even among the few, the individual customer or small firm is much better treated. the scope for exploitation disappears. the competing firm must innovate, watch its cost structures, seek to please its market, and sell at market prices which it cannot raise without running the risk of seeing its customers shift to its competitors. a monopoly or cartel does none of these things. it exploits its customers and suppliers, does not care about costs, does not innovate, and prices its product to maximize its own utility function. the rents it extracts from its privileged position are usually dissipated in high salaries, long holidays and short working hours for its employees. anyone arguing against competition must bear the burden of proof, for the general presumption is heavily in favor. turning now to fiscal competition in particular, is this not also presumably a “good thing”, for the very same reasons that competition in general is to be preferred to monopoly? fiscal competition is merely a special case of the more general phenomenon of institutional or regulatory competition, which both an austrian like f.a. hayek1 and a neo-classical economist like douglass c. north2 have described as being a process whereby “better” institutions (from a utilitarian standpoint) gradually replace worse ones. thus fiscal competition could be expected to yield both lower taxes and more care in controlling the costs of raising them, greater attention would be paid to the rational management of public expenditure, and possibly even some institutional and regulatory 1 hayek, f.a., the constitution of liberty, the university of chicago press, chicago, 1960, especially chapter 3 “the common sense of progress”, pp.39-53. 2 north, douglass c., structure and change in economic history,, norton & co. new york & london, 1981. studies and scientific researches economic edition, no. 15, 2010 173 innovation might occur. the tax-payer could expect to get better value in terms of public goods, per unit of tax effort, and he would enjoy more freedom to spend his own money as he pleases. a fiscal monopoly, on the other hand, would tend to exploit its tax payers to the hilt, waste their money, and meet every financial shortfall with higher taxes rather than lower expenditure, for this would be the easy way out, and there would be no restraining influence on its actions. to the extent that government is not all-wise and benevolent, but rather subject to capture by and of special interest groups, many of the conventional arguments in favor of optimal public goods provision by the state fall by the wayside, for we learn that the state will tend to maximise, rather than optimise its role if so, the case in favor of fiscal competition is stronger than ever. what, then, might be its drawbacks? in an increasingly open world economy, where investments flow easily from one country to another, one country’s tax system may have a negative impact on another’s, and vice versa. one obvious negative spill-over effect might occur when a tax-induced misallocation of resources spills over onto a neighbouring country through unfair competition in trade and investment. however, tax induced misallocations which have no negative external effects must surely be permitted, since other countries have no right to interfere in another country’s sovereign affairs. a country’s own internal misallocations must be considered to be motivated by a public policy agenda which overrides considerations of efficient allocation of resources, and lie within the normal sovereign sphere of action of a modern state. therefore, a useful guide to distinguishing between beneficial and harmful tax competition would be to distinguish between taxes which cause a clear international misallocation of resources, and which are therefore harmful to others, and those which do not. if fiscal competition were to reinforce harmful tax practices, then it would itself be harmful. various tax measures and its efficiency in allocation of resources discriminatory tax regimes for favored industries when governments offer special tax regimes to the ship-building industry, or for oil exploration, or for informatics research, they are really offering a subsidy3. such tax privileges distort the allocation of resources and are indeed harmful – harmful to the country engaging in them, harmful to the firms receiving the tax breaks (they are shielded from economic reality, and will in due course wither away precisely because once support is withdrawn, they will fail, whereas if they had been forced to face reality from the start, they might have had at least a chance of long term survival) and ruinous for the exchequer if several governments decide to subsidize the same industry at the same time. sectorial tax privileges are clearly “harmful” and competition in granting them simply makes things even worse. it is therefore no surprise that the eu and gatt have strict rules and understandings limiting governments’ freedom to act in this domain. non-discriminatory tax regimes while sector-specific tax breaks, discussed above, distort the allocation of resources between sectors and are clearly harmful and banned in both the wto and the european union, many governments use the tax code to pursue more general policy objectives, such as investment in general, or, more specifically, foreign direct investment. clearly, the more “general” a measure, and the less sector-specific it is, the less it distorts the allocation of resources, and the less “harmful” it is in economic terms. competition between countries on matters of 3 one should not forget that different rates of customs tariffs are also disguised subsidies for particular industries, which in an open world economy could also result in the artificial shifting of investment from one country to another. this form of subsidization and “poaching” other countries’ investments is however absent from the oecd’s definition of harmful tax practices and will not be further alluded to. studies and scientific researches economic edition, no. 15, 2010 174 general taxation cannot be “harmful”, because it does not lead to an inter-sectoral misallocation of resources with negative international effects. it must therefore benefit from the general presumption in favor of competition outlined above, and be deemed beneficial. a generally favorable attitude to business, for instance, achieved by low taxes and light labour laws, might make a country prosperous, and might even attract investment from high-tax countries, but according to the above rule would not constitute “harmful” tax competition, even if it did appear to be “bidding aggressively for the tax base of other countries” 4 (one of the oecd’s definitions of “harmful tax competition”). a moment’s reflection will confirm, however, that this definition of “harmful tax competition” is either wrong and/or inoperative: wrong, because light tax laws are not necessarily harmful, and might be beneficial to some; inoperative, because “bidding aggressively” is in the eye of the beholder and would be stoutly denied, for instance, by a country like estonia5. it is an unscientific and unverifiable criterion. “ring-fenced” tax regimes under the heading of “ring fencing” the oecd/eu identify, and condemn as being “harmful”, intermediate measures which are neither clearly sector-specific, nor absolutely general. here, some distortion of resources occurs, and is indeed intended, in the name of public policy objectives of various kinds. by “ring fencing” the oecd/eu mean tax measures which distinguish between various potential tax payers within the same tax jurisdiction, but which are not sector-specific. for example, governments often offer tax inducements to foreign multinational firms, in the hope of attracting them to their shores. these tax privileges are “ring fenced” in that they are not available to local entrepreneurs, in the belief that foreign investments are somehow superior to local investment, or represent net new investment, and therefore need to be encouraged. sometimes governments further limit such tax privileges to “green-field” foreign direct investment, in the belief that a “new” plant in a greed field is somehow better for the economy than refurbishing an existing plant in an established industrial area (known as a “brown-field” investment). of course it does not matter which form the investment takes, as long as the existing assets (green or brown fields) are put to more productive use by more imaginative entrepreneurs. however, since the foreign entrepreneurs benefit from a tax privilege compared with local firms, we cannot be sure that this is in fact the case. in the meantime, the assets having been bought up by foreigners, the local sellers must then decide what to do with their money: since all countries offer much the same type of inducements, they will probably look abroad for an equivalent tax deal. tax competition of this kind causes an over-stimulation of foreign, as opposed to domestic investment and is clearly “harmful” in an economic sense. but does it distort international competition? the answer is yes, but it is a matter of degree, and only a judicial or diplomatic procedure can identify the cases which deserve redress. for example, when the uk succeeds in attracting a major japanese car manufacturer to scotland with a tempting tax package, firms trying to make money from automobile production without tax breaks are clearly discriminated against, and may well complain. international misallocation spill-overs occur within a single market like the eu or in global markets under the law of wto, and give rise to disputes. this type of competitive behavior is a good example of “bidding aggressively for the tax base of other countries”. it is clear that if all governments compete with each other to attract foreign multinationals, resource misallocation will surely occur and much tax payers’ money will be wasted. it certainly does not increase employment over-all, even for the country which wins the race, since resources spent attracting foreign investment have to be taken 4 oecd, harmful tax competition: an emerging global issue, paris, 1998, p. 16. 5 estonia is attracting much foreign direct investment, possibly as a consequence of a zero corporate tax rate on retained earnings. studies and scientific researches economic edition, no. 15, 2010 175 from somewhere else in the economy. both the oecd and the eu6 have tried their best to outlaw such wasteful measures, which clearly distort markets in their actual application, even if formally they do not favour one sector over another. channelling foreign direct investment into economically backward regions is generally considered to be acceptable, at least in the eu, and will not be condemned as “illicit state aid” as long as the investment takes place within the designated area and is not “excessive”. such policies find their justification in the notion of market failure, and the need for corrective government intervention. however, the aid must not exceed the failure, for that would constitute a subsidy. a considerable part of the eu budget and manpower is devoted to supervising and enacting the eu’s regional policy. while neither the eu nor the oecd classify these policies as “harmful tax competition” they do in fact create a distortion between subsidized and non-subsidized regions of a country, and shift employment and investment from one area to another. however, that is indeed their objective, and as long as the distortion exercises no negative competition externalities on other countries, it may generally be considered as “non-harmful” (but not necessarily beneficial) in terms of our classification system. other forms of “ring-fencing” most countries tax their residents on the basis of the “territorial principle”: they tax income earned within the country, give tax credits on income earned abroad by their residents and already taxed once by a foreign tax authority, and they tax income earned by non-residents if it arises within their jurisdiction. it is generally agreed that income should not be taxed twice, giving rise to a dense network of double tax agreements which regulate the detailed application of these general rules. the united states is exceptional in that it taxes its citizens wherever they reside, on their world-wide income, but gives tax credits for any prior taxes paid to foreign tax authorities. exceptions to these general rules exist, and give rise to the (perfectly legal) tax avoidance industry. among these exceptions is a policy which gives special tax status to firms or individuals who reside in one country, but who earn all their income abroad. this is perfectly consistent with the territorial principle, but the benefit is “ring-fenced” since it is not available to other tax-payers in the domestic market and does not “affect the national tax base”7. the uk, for example, does not tax foreigners residing in the uk as long as all their income arises abroad, and many swiss cantons negotiate the tax rate with wealthy foreign residents on condition that they earn nothing in switzerland. so far, these practices have not caused international disputes, because no distortion of markets can be invoked. on the other hand, the united states for many years offered special tax advantages to domestic firms which earned over 95% of their income from exports (the socalled “designated international sales corporation” or disc). this was later amended to the “foreign sales corporation”, or fsc, as a result of a successful complaint from the eu that the disc regime was in effect an export subsidy, forbidden under gatt rules. in 2000 the wto dispute settlement body judged the fsc regime to be distortionary, also because it offered an effective export subsidy8. from an economic point of view, there is a clear distortion in the allocation of resources between products exported and similar products sold on the domestic market by the same firm. “ring-fenced” holding companies however, the oecd and eu are not after the swiss and british schemes to attract wealthy foreign residents (or not yet), and are happy to leave the disc/fsc problem to wto. what they are really concerned about is ring-fenced international holding companies. these are well-known corporate devices which exist in order to hold shares in other companies, or to 6 see curzon price victoria, “industrial policy” in el-agraa (ed.) the european union, economics and policies, 7th edition, financial times and prentice hall, london etc. 2004, pp. 212237, for an account of forbidden state aids to industry in the european union 7 conclusions of the ecofin council meeting on 1 december 1997 concerning taxation policy (98/c, oj c 2/1 of 6 january 1998), annex 1 “code of conduct for business taxation”. 8 wto appellate body report, united states: tax treatment for “foreign sales corporations”, adopted by disputes settlement body 20 march 2000. studies and scientific researches economic edition, no. 15, 2010 176 own patent or other rights which are then leased to “daughter” companies in return for a fee. firms operating in many countries find it useful to concentrate their “holdings” in a single structure, especially if that structure is exempt from normal corporate tax. as far as the holding company’s dividend income is concerned, this has usually been taxed at the “daughter” company level, so it is normal that dividends paid to “mother” should be tax exempt, or enjoy a lighter tax burden, and when the latter pays out dividends to the ultimate owner, incorporated in a high-tax country, these will be taxed according to the law of that state. however, it is frequently asserted that such holding companies are not transparent and may facilitate tax evasion through international transfer pricing, inflated service charges or exaggerated royalty payments. this may indeed be the case, but it is a long-established principle that one country does not enforce another’s tax laws9, so it is up to each sovereign state to enforce its own laws. in fact, most countries have very strict laws which allow tax authorities to bring declared inter-firm prices into line with market prices. this question is, however, different from whether a “ring-fenced” international holding company, by nature, distorts the international allocation of resources. the answer is not quite the same that as given earlier with regard to encouraging inward foreign direct investment with tax holidays. the international holding company attracts inward capital flows and encourages outward foreign investment. it concentrates capital on the inward flows, and then disperses it again on the outward flows. it provokes, on its own account, no inter-sectoral misallocation of resources, and therefore according to our standard cannot be considered “harmful”. no or low effective tax rates10 the oecd, in its first report on “harmful tax competition”, was unwise enough to claim that general, non-discriminatory, low or zero tax rates could be “harmful”, if used in conjunction with other “harmful practices”, such as ring-fencing, lack of transparency, or lack of information-sharing between tax authorities, if they shifted resources, and hence economic activity, away from high and towards low-tax countries11. this is close enough to saying that low taxes are “harmful” because they attract mobile productive resources from high-tax countries. but are mobile productive resources not fair game? as long as there is no intersectoral misallocation of resources, it cannot be a crime to attract them. resources move to where their general over-all rate of return is the highest, and tax treatment is only part of the long list of variables which will be taken into consideration by investors. to say that low taxes are “harmful” because they shift mobile resources in their direction is much the same as saying that low wages in china are “harmful” because they shift resources, and hence economic activity, away from high-wage europe to low-wage china. for sure, such things constitute competition, but it is not harmful competition, because it does not distort the allocation of resources. thus, as far as wage differentials are concerned, china attracts resources into labour-intensive industries, while europe attracts resources into capitalintensive sectors. far from being inefficient, this shift of resources is generally considered to be positive and in line with comparativve advantage. as for international tax differentials, as long as they are sectorally neutral, any investments which do occur because of them will presumably reflect the host country’s underlying pattern of comparative advantage, and cannot be considered harmful or distortionary in any way. generally low taxes, like market-friendly laws or an incorruptible judiciary, are part of the general factor endowments of a country, and will help to determine the over-all level of economic activity. this is sometimes called “absolute advantage”, in contrast to comparative advantage, and intergovernmental competition in shaping absolute advantage is sometimes 9 richard teather, the benefits of tax competition, iea, london, 2005, p. 83 10 oecd “harmful tax competition: an emerging global issue”, paris, 1998. 11 switzerland and luxembourg refused to endorse the oecd’s report, inter alia, on the grounds that it described their laws allowing for “ring-fenced” low taxes and client confidentiality as being “harmful”. studies and scientific researches economic edition, no. 15, 2010 177 referred to as institutional competition. since it does not distort comparative advantage, nowhere is it condemned in international law. furthermore, unlike the climate, or natural resources, laws, including tax laws, are manmade and can be changed. therefore the high tax country, if it wants to attract economic activity, and even retain such economic activity as it still has, is free to modify its policies, if it so desires. conversely, it is not at all clear why the low tax country should alter its laws to suit the high tax state. each country remains fully sovereign in this regard. the oecd’s definition of harmful tax competition in these terms is also almost naively transparent. if tax competition is deemed “harmful” when it is likely to shift resources, and hence economic activity, away from high and towards low-tax countries, the oecd is making the implicit claim that high-tax, big governments are somehow “better” than low-tax, small ones. another problem, in tax measures and its implication in tax competition and allocation of resources are transparency and exchange of information and how the tax evasion distorts the allocation. many “tax havens”, which make a business of taking in the savings of residents of high tax countries and investing them in tax-free securities, have strict bank-secrecy laws and do not share any information with foreign tax authorities concerning their clients, unless the latter can show that they suspect criminal activity. they do not make easily available the identity of the beneficial owner of this or that account or shareholding (although they “know their customer” because they must be able to respond to a request for information from criminal investigations). according to the oecd, such countries “lack transparency” and are liable to be accused of harmful tax competition. thus the oecd supports the idea of information-sharing between tax authorities, on request, while the eu would like to instigate automatic, permanent and comprehensive information flows between tax authorities. either would put an immediate stop to people accumulating savings in tax havens, and omitting to declare them to their own tax authorities. it is of course illegal not to declare assets and income held abroad, but the fact that some people are driven to this extreme suggests that in some countries taxes have reached unacceptably high levels. in exactly the same fashion, people are also driven to hide some of their economic activity from the tax man, giving rise to the well known phenomenon of the underground economy12. in fact, tax evasion is as old as taxes themselves, and the best way to minimize it is to levy reasonable taxes. international tax evasion and the local underground economy provide the two main escape routes. in modern democratic times, they also set implicit limits to the growth of government. they are both illegal, but the local shadow economy is now so widespread that governments know that they cannot enforce compliance without becoming hugely unpopular (suggesting that high taxes are, in fact, not as widely accepted by the population as some would like to think). limiting international tax competition looks a much easier bet. however, if high-tax countries are successful in stopping the shift of savings to tax havens by enforcing transparency and information exchange, they will displace, but not halt, tax evasion and fiscal competition. the underground economy, both local and international, will grow. in the meantime, wealthy people and their assets will continue to move from high to low tax environments. over time, the economically more attractive places will still enjoy much higher rates of economic growth. so are high-tax countries really better off without fiscal competition? since full information sharing would put a stop to all international tax competition, it has become the main focus of both oecd and eu efforts in this area. the question which interests us, however, is whether tax evasion causes a distortion in the allocation of resources. the answer is surely no, for the same reasons outlined above. there is no inter-sectoral misallocation of resources. savings are channelled to where returns are highest, almost never in the tax haven itself, which is just handling and collecting small streams of savings to form a great river of capital, which goes to whichever 12 council of the european union, joint report on employment 2004-2005, brussels 9 march 2005. studies and scientific researches economic edition, no. 15, 2010 178 industry has successfully competed for it, wherever in the world that might be. in fact, tax havens perform a very useful job in this regard13. conclusions i hope to has established that most international fiscal competition is beneficial rather than harmful, especially that type which is most severely criticized by the oecd and the eu – lower direct taxes. this is because most tax regimes do not distort the international allocation of resources. however, international fiscal competition is still in full swing and we have yet to see its full effects. for the moment, there is no “race to the bottom”14. although direct taxes have fallen dramatically over the past 20 years, they are still well above zero. furthermore, there has been no shift in the tax burden from capital to labour, but rather a shift from direct to indirect taxation. this trend is to be welcomed, because broad-based indirect taxes applying a standard rate to all goods and services are among the least distorting taxes one can devise. total government revenues have increased, not fallen (as expected by the “race to the bottom” school), and in some cases have even increased as a proportion of gdp (though with expected negative effects on the rate of growth). this is a somewhat surprising result, given all the fuss about harmful tax competition. however, it suggests that fiscal competition still has some way to go. references 1. curzon price victoria (2004), the european union, economics and policies, financial times and prentice hall, london, 7th edition 2. feldstein martin, “tax avoidance and the deadwight loss of the income tax”, review of economics and statistics, november, 1999 calculates that for every dollar of extra tax revenue, the us economy loses two dollars of additional output. 3. hayek, f.a. (1960), the constitution of liberty, the university of chicago press, chicago, 4. janeba, eckhard, wolfgang peters, (1999), tax evasion, tax competition and gains from nondiscrimination: the case of interest taxation in europe, economic journal, issue 109, p. 93-109 5. lockwood ben (1993), commodity tax competition under destination and origin principles, journal of public economies, issue 52, p. 141-162 6. north, douglass c. (1981), structure and change in economic history,, norton & co. new york & london. 7. council of the european union report (2005), joint report on employment 2004-2005, brussels. 8. oecd report (1998), harmful tax competition – an emerging global issue, oecd. 13 richard teather, op. cit. chapter 6 14 germany has increased the vat rate from 16 to 19% on 1 january 2007, but is most unwisely also raising taxes on corporations and wealthy individuals. there is no “race to the bottom” here. studies and scientific researches economic edition, no. 15, 2010 179 studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro an overview of fiscal consolidation process in the european union iulia andreea bucur “vasile alecsandri” university of bacău iuliaandreea.bucur@gmail.com mircea muntean “vasile alecsandri” university of bacău mircea.muntean@ub.ro abstract this paper aims to explore, based on theoretical and empirical research in the field and on data available on eurostat and european commission, in the context of financial significant imbalances and thus of the financial stress in the eu countries and especially in the euro area, the main developments in the fiscal consolidation process given the fiscal effort of each country towards fiscal union. since the financial crisis started in 2008, many eu member states demonstrates an obvious macroeconomic imbalance which requires increased responsibility regarding fiscal developments. the impact of the crisis and the causes of sovereign debt high levels trends varied between eu countries as well as the budget deficit levels. thus, the main priority for eu members must be the continuation of differentiated fiscal consolidation, given the specificities of each economy, favoring growth. the medium-term fiscal policy needs to focus on consolidating public finances along with restoring long-term sustainability. keywords eu fiscal consolidation; financial stress; sovereign debt crisis; public deficit; fiscal effort jel classification e62; f36; g01; h62; h63 introduction along with completing the customs union as a first step towards european economic integration, followed by a milestone represented by the creation of the common market, essential for economic growth and convergence, the latest major step of the process of european unification, namely the adoption of the single currency in the european monetary union (emu) in 1999 (sapir, 2011) is unlikely to be the final step (bargain et al, 2012). the economic crisis that started in 2008 and led to the deterioration of worldwide and also european union (eu) public finances represents a huge challenge not only for eu member states, but for the entire european assembly. in this context, the european economic integration takes a number of additional meanings, reason that confirms once again that the importance of the aspects of its manifestation does not diminish over time, but rather increases (bucur, 2013). furthermore, the widespread view of the process and thus of the future of the euro area (ea) consists of two options: either it is complemented by a fiscal union, or it will fall apart. the creation of fiscal union is interpreted, on the one hand, as an introduction of a set of balanced budget rules, and, on the other hand, as a more ambitious project of creating a federal government with significant tax and spending powers comparable to other like us federation (bordo et al, 2011). trying to find the answer to the question whether the euro area needs to move towards a fiscal union or it might work under a different 50 an overview of fiscal consolidation process in the european union institutional arrangement, there have been identified five possible elements of a fiscal union such as: (i) fiscal rules for the member states, policy coordination and supervision, (ii) a crisis resolution mechanism, (iii) a joint guarantee for government debt, (v) a fiscal equalization and other mechanisms for transfers between countries and (iv) a larger eu budget and european taxes (fuest & peichl, 2012). macroeconomic stability and balanced and sustainable economic growth in the eu requires as a prerequisite the existence of solid and sustainable public finances as the single monetary policy can not react to the specific situation for each country and the repercussions due to their unsustainable fiscal policies are more powerful, as clearly the recent financial crisis demonstrated (bucur & dragomirescu, 2013) due to banking crisis, loss of competitiveness in the foreign trade and deficiencies in controlling public expenditures and revenues (viren, 2012). in our study, based on theoretical and empirical research in the field and on data available on eurostat and european commission, we intend to capture, in the context of financial significant imbalances and thus of the financial stress in the eu countries and especially in the euro area, the main developments in the fiscal consolidation process given the fiscal effort of each country in supporting the consolidation towards fiscal union. the impact of the financial crisis and the causes of sovereign debt crisis trends varied between european countries. yet, overall, the continuously increasing of public debt in some eu member states and its heterogeneity reflects the cumulative effect of high primary deficits, of negative or weak economic growth and also of high interest expenditures. the gradual accumulation of substantial budget deficits most of all since the financial crisis started in 2008, which also led to the increased sovereign debt in many eu member states demonstrates an obvious macroeconomic imbalance and also requires increased responsibility regarding fiscal developments. in this context, the main priority for eu members must be the continuation of differentiated fiscal consolidation, given the specificities of each economy, favoring growth. thus medium-term fiscal policy needs to focus on consolidating public finances along with restoring long-term sustainability. the paper is structured as follows. in the second section we briefly pointed out some of the main causes of eu sovereign debt crisis and in some eu states which are also ea members. given the fiscal sustainability of the eu member states and particularly of those of the euro area, an overview of the financial stress in the eu is also presented in this section. the third section contains the main developments in budget deficits and public debt to gdp across eu member states and the impact of austerity fiscal measures in some euro area states, followed in fourth section by the recent adjustments in fiscal consolidation effort of the members, given the role of budgetary institutions in improving fiscal performance at the essential stages of fiscal policy-making process. the last section contains a brief summary of our study and the concluded remarks. sovereign debt crisis and the financial stress in the eu the sustainability of sovereign debt is not a new issue in the euro area, various researches in the field focus on it even before the onset of financial imbalances. once the financial crisis hit, countries such as ireland and portugal have failed to show adequate control of public finances, their level showing an alarming increase reaching up to 123.3% in ireland in 2013 and up to 128.0% in portugal in the same year. under the impact of the financial crisis, government debt to gdp increased in belgium, france, spain, uk and germany, reaching in 2013 values higher than the limit set, of 104.5%, 92.2%, 92.1%, 87.2% and 76.9%. 51 bucur, muntean with of poor management of government debt, greece appears as the state with the highest level, reaching in 2013 the value of 174.9% of gdp. like greece, italy has also a high degree of fiscal indiscipline, even before the financial turmoil period, the public debt value reaching up to 127.9% of gdp in 2013, situation that is in opposition to that of the fiscal balance (-2.8% of gdp in the same year), which can not be said in case of greece. figure 1 public deficit trends in european union, 2000-2013 (% of gdp) source: own processing, based on the data available on eurostat figure 2 government consolidated gross debt trends in european union, 2000-2013 (% of gdp) source: own processing, based on the data available on eurostat the gradual accumulation of substantial budget deficits (figure 1), most of all since the financial crisis started in 2008, which also led to an increased sovereign debt in many eu states (figure 2), especially in greece, ireland, portugal, italy or spain demonstrates an obvious macroeconomic imbalance and also requires increased responsibility regarding fiscal developments in the eu member states. thus mediumterm fiscal policy needs to focus on consolidating public finances along with restoring long-term sustainability (olden et al, 2012). while in spain and ireland the origin of sovereign debt crisis lies mainly in the private sector, in the real estate sector and was passed onto the public sector through 52 an overview of fiscal consolidation process in the european union bank bailouts (semmler & semmler, 2013), in other countries such as greece, portugal or italy is due to the government sector with chronic macroeconomic imbalances (stein, 2011) (table 1). the sovereign debt in the latter mentioned countries was high in earlier times, partly since the '80s and started to rise more and more since the crisis started. table 1 causes of debt crisis trends in greece, portugal, ireland and spain government structural balances (% of gdp) mean, 1998-2007 government net debt (% of gdp) mean, 1998-2007 interest payments (% of gdp) ratio, 2007/1998 capital gains (annual evolution of real estate prices) mean, 1996-2007 greece -4.76 80.25 1.16 10.10 portugal -4.50 50.08 1.42 3.30 ireland -2.24 27.30 0.43 13.30 spain -1.28 42.53 0.53 9.71 source: apud. stein, j. l. (2011), the diversity of debt crisis in europe, cesifo working paper, no. 3348, based on econstats, imf world economic outlook, and bis housing statistics, ifc bulletin, no.31 if until 2007 it has been confirmed that debt in the eu is sustainable (semmler et al, 2005), since the beginning of the crisis, fiscal sustainability in the eu and especially of the euro area is clearly under stress. it is widely accepted that financial stress is a negative state and also a multidimensional problem. however it is the subject of diverse definitions and interpretations (kliesen et al, 2012). a monitor for financial instability that indicates the interaction of financial vulnerabilities and the size of exogenous shocks (grimaldi, 2010; grimaldi, 2011) is the level of financial stability index (fsi). figure 3 fsi and ipi for spain and germany, 1980-2011 source: semmler, w., semmler, a. (2013), the macroeconomics of the fiscal consolidation in the european union, ssrn working paper using the imf (2011) fsi, available for most of the eu states, which indicates the financial stress, in contrast with the oecd (2011) industrial production index (ipi), semmler & semmler (2013) provided some details regarding the relationship between financial stress regimes and economic activity. an analysis for two of eu member states, spain and germany (figure 3), highlighted a significant inverse correlation between indicators, summarized as follows: “stress is low in expansions and high in a regime of contraction” (mittnik & semmler, 2012; semmler & semmler, 2013). 53 bucur, muntean developments in fiscal consolidation process as we mentioned in the previous section, the impact of the financial crisis and the causes of sovereign debt crisis trends varied between european countries. thus, it is obvious that fiscal integration in the eu faces major challenges arising from the need to reduce the level of indebtedness in the context of bleak economic growth prospects, of the pressure on long-term expenditures and of fiscal burden which is quite high (bucur & dragomirescu, 2013) and an effective management of intergovernmental fiscal reforms is essential (kim & vammalle, 2012). despite various determinants of debt crisis, an austerity policy which establishes a permanent constraint on fiscal policy was enacted and imposed. the adoption of the six pack, entered into force in 2011, the monitoring of fiscal policies of the ea states, the implementation in 2012 of specific surveillance procedures for the countries facing financial stability risks and also the introduction of a fiscal discipline represent important steps in reforming the economic and budgetary surveillance in eu. developments in budget deficits in the context of intensifying market tensions and of increasing the budget balance among eu countries from 0.9% of gdp in eu in 2007 up to 6.9% of gdp in eu in 2009 and ea countries from 0.7% of gdp up to 6.4% of gdp during the same period, since 2009 the budget balance recorded a slight improvement which indicates visible efforts in reduction deficits at least at the eu and ea headline level (table 2). table 2 budget deficit in eu-28 and ea-18, 2000-2013 (% of gdp) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 eu-28 0.6 -1.5 -2.6 -3.2 -2.9 -2.5 -1.5 -0.9 -2.4 -6.9 -6.4 -4.5 -4.2 -3.2 ea-18 -0.1 -1.9 -2.7 -3.1 -2.9 -2.5 -1.3 -0.7 -2.1 -6.4 -6.1 -4.1 -3.6 -2.9 source: eurostat further improvement is expected in fiscal consolidation, albeit at a slower pace, although in the next few years some countries will be facing sizeable levels of public deficit (european commission, 2013). an overview on the trends and improvements on the public deficit at the ea countries (figure 4) indicates significant efforts in fiscal consolidation for: latvia, with a reduction in the fiscal deficit of 8% of gdp, slovakia, portugal and spain whose deficit reduction exceeded 4% of gdp, austria, netherlands, france, germany and even greece whose deficit reduction exceeded 3% of gdp. figure 4 trends and improvements in public deficit for ea-18 and non-ea member states, 2013/2009 (% of gdp) source: own processing, based on the data available on eurostat 54 an overview of fiscal consolidation process in the european union noteworthy, the budget balance for ea member slovenia has strongly worsened since 2009, especially during 2012-2013 when the deficit increased with 10.9% of gdp, reaching the highest level of the ea states of -14.6% of gdp. regarding the non-ea member states, we observe (figure 4) significant efforts in fiscal consolidation for: ireland, with a reduction in the fiscal deficit of 8.2% of gdp, even though its level of -5.7% of gdp in 2013 exceeded the imposed limit. lithuania and romania also have reduced their deficit with over 6% of gdp, reaching in 2013 a level below the required. united kingdom recovered since 2009 5% of gdp, although its deficit level in 2013 is of 5.8% of gdp, quite similar situation to that of poland which, despite its efforts, recorded a level of deficit of 4% of gdp in 2013. other countries such as bulgaria and hungary face a better situation, given that their deficit level of 1.2% of gdp and respective of 2.4 % of gdp in 2013 is below the maastricht requirement. only sweden, with a deficit level within the limit of 3% of gdp, recorded a slight increase from 0.7% of gdp in 2009 to 1.3% of gdp in 2013. developments in public debt regarding the government debt among european countries, the upward trend of its average value, especially since 2009, is obvious. in 2013, the eu headline debt came in at 85.4% of gdp from 74.5% of gdp in 2009 while that of the euro area came in at 90.9% of gdp from 74.5% of gdp in 2009 (table 3) and they are projected to rise in the next period (european commission, 2013). table 3 public debt in eu-28 and ea-18, 2000-2013 (% of gdp) 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 eu-28 61.8 60.9 60.3 61.9 62.2 62.7 61.5 58.9 62.2 74.5 78.2 80.8 83.5 85.4 ea-18 69.2 68.2 68.0 69.2 69.6 70.3 68.6 66.4 70.2 80.0 83.7 85.8 89.0 90.9 source: eurostat the trends on the public debt of the ea countries (figure 5) indicates that despite the efforts in reducing fiscal deficit, the indebtedness increased significantly for: cyprus (from 53.5% of gdp in 2009 up to 102.2% of gdp in 2013), greece (from 126.8% of gdp in 2009 up to 174.9% of gdp in 2013), portugal (from 83.6% of gdp in 2009 up to 128.0% of gdp in 2013), spain (from 52.7% of gdp in 2009 up to 92.1% of gdp in 2013) and also slovenia (from 34.5% of gdp in 2009 up to 70.4% of gdp in 2013). figure 5 trends and improvements in public debt for ea-18 and non-ea member states, 2013/2009 (% of gdp) source: own processing, based on the data available on eurostat 55 bucur, muntean although the level of indebtedness have not increased as much as the countries mentioned before, in case of italy, given the poor management of debt to gdp even before the financial crisis begin, in 2013 the sovereign debt was 127.9% of gdp. for italy, this situation is in opposition to that of the fiscal balance, with some exceptions, was kept within the convergence criterion limit (bucur & dragomirescu, 2013). in the context of considerable variation across countries, the other ea members also recorded increases in public debt. yet, in contrast we find a rigorous management of public debt in: estonia, denmark, luxembourg and finland, where the emergence of financial turmoil has not affected the debt level so that its level remained below the imposed convergence criterion of 60% of gdp. across the eu states that are not ea members, we can find the same situation of considerable variation in terms of government debt to gdp. while ireland faces a high level of indebtedness (from 62.2% of gdp in 2009 up to 123.3% of gdp in 2013), countries such as croatia, united kingdom and hungary has also debts ratios above the 60% of gdp in 2013, there are countries that demonstrate a more rigorous control of public debt: bulgaria, romania, sweden lithuania, czech republic and poland. the impact of austerity fiscal measures in some eu states in the actual context, the main priority for both national and eu levels, among others, the continuation of differentiated fiscal consolidation, given the specificities of each eu economy, favoring economic growth. if we analyze the adoption, application and enforcement of the fiscal policy rule expressed by the evolution of fiscal rule index (fri), which summarizes information regarding on legal basis of the rule, space for a review, mechanisms for monitoring the compliance and implementation of the rule, and also existence of pre-defined enforcement mechanisms and media visibility rule, we can observe significant variations of the indicator over the last years in the eu and especially in ea states, that should not manifest in a single currency zone (bucur & dragomirescu, 2013). figure 6 average of fiscal rule index in eu, 2000-2012 source: own processing, based on the data available on european commission in the recent years, there is a slight increase growth of the average of fri in the eu, the euro area and also in the non-ea members (figure 6), situation that highlights the importance of fiscal rules especially in the fiscal management of the ea states. however, for some ea states such as greece, spain and italy, the austerity therapy has not brought the quite expected improvement in terms of macroeconomic aggregate like: public deficit and debt and especially unemployment. it can be observed that, despite their efforts in fiscal consolidation, these three countries faced with a huge challenge: the unemployment, whose level increased enormously since 2009, reaching very high levels of 27.5% in greece, 26.1% in spain and a slightly lower one of 12.2% in italy (figure 7). therefore, the fiscal measures not only amplified the economic imbalancies but have also brought the euro area into a deep social crisis and pose a threat to the welfare state (heise & lierse, 2011). other authors share the same opinion, considering that 56 an overview of fiscal consolidation process in the european union fiscal consolidation process was not quite effective as debt stabilization failed in some cases and also that austerity measures were not socially balanced as asymmetric welfare losses and extreme downward real wage adjustments confirmed (busch et al, 2013; semmler & semmler, 2013). figure 7 macroeconomic aggregates for greece, spain and italy, 2010-2013 (%) source: own processing, based on the data available on eurostat in accordance with european commission, the fiscal austerity will not continue once the member states will put their fiscal house in order, and they ensure that their expenditure is financed, which otherwise is a normal practice to ensure sustainability of public finances (european commission, 2013). the fiscal consolidation effort and the role of budgetary institutions in supporting it on the path towards fiscal union in eu, a first step in fulfillment of the commitments of the treaty on stability coordination and governance (tscg) (signed in march 2012) in the emu, the legislative package applied only to the ea member states, the so called two pack, being based on the surveillance mechanisms reformed by the six pack to improve fiscal policy-making in the ea, entered into force on the 30th of 2013. the tscg introduce into national legislation key elements of the strength and growing pact (sgp): (i) the country specific medium-term budgetary objective (mto) for strengthening the public finances when the context is favorable in order to create enough fiscal space for periods of macroeconomic imbalances and (ii) the adjustment path towards mto (european commission, 2013). defined as “cyclically-adjusted general government budget position, net of one-off and other temporary measures”, the mtos should be set in order to: “(i) provide a safety margin with respect to the 3% of gdp deficit limit. for each member state, this safety margin is estimated in the form of the minimum benchmark, which takes into account past output volatility and budgetary sensitivity to output fluctuations. 57 bucur, muntean (ii) ensure sustainability or rapid progress towards sustainability. this is assessed against the need to ensure the convergence of debt ratios towards prudent levels, with due consideration to the economic and budgetary impact of ageing populations. (iii) in compliance with (i) and (ii), allow room for budgetary manoeuvre, in particular taking into account the needs for public investment.” (council regulation 1466/97). according to the recent available data on ameco and european commission, the adjustment in consolidation effort in 2013 is: • mostly expenditure-based in: greece, ireland, lithuania, poland and slovenia; • a mix o revenue-based and expenditure-based in: belgium, italy, romania and spain; • mostly revenue-based in: czech republic, finland, france, luxembourg, netherlands and portugal; • a balanced composition, whereas structural balance evolution shows an expenditure-based consolidation in slovakia; • mostly expenditure-base, whereas the structural balance evolution indicates the opposite in united kingdom. the countries which have not yet reached their specific mto will have to continue improving their budgetary positions in order to correct their excessive deficits and to fulfill their target. it is also necessary that this fiscal consolidation to continue differentiated according to the available fiscal space and also with an increased attention to the growth effects of the implemented measures. the european commission suggests that the consolidation efforts must be mainly expenditure-based because the fiscal burden is at high level in most countries, though the challenges stemming from population ageing creates a higher pressure on public expenditures (european commission, 2013). in fiscal consolidation process is also extremely essential the ensuring of effective budgetary institutions. theoretical and empirical analysis shows that a strong institutional framework can improve fiscal performance (eg. von hagen, 1992; von hagen and harden, 1996; alesina et al., 1999; de haan et al., 1999; gleich, 2003; hallerberg et al, 2009) by highlighting the need for sustainable policies, exposing the full cost of public interventions, emphasizing collective responsibility over sectoral interests, and raising the cost of deviating from stated fiscal objectives (olden et al., 2012). focus on ten southern european countries olden et al. (2012) identify a subset of ten budgetary institutions that have the ability to improve fiscal consolidation at the essential stages of fiscal policy making process: tabel 4 budgetary institutions for supporting fiscal consolidation stages of fiscal policy making process budgetary institutions i. understanding the scale and scope of the fiscal challenge 1. fiscal reporting 2. macroeconomic and fiscal forecasting 3. fiscal risk disclosure and management ii. developing a credible fiscal consolidation strategy 4. medium-term fiscal objectives 5. medium-term budget frameworks 6. independent fiscal agencies 7. performance orientation iii. implementing the consolidation strategy 8. top-down budgeting 9. parliamentary budget approval 10. budget execution source: apud. olden, b et al. (2012), fiscal consolidation in southern european countries: the role of budget institutions, imf working paper wp/12/113, p. 9 58 an overview of fiscal consolidation process in the european union conclusions in the context of the turmoil in financial market caused by the global crisis, many studies focus their attention on the issue of the fiscal consolidation, especially over the last years. based on theoretical and empirical research in the field and on the available data on eurostat and european commission, this paper aims to capture, in the context of financial significant imbalances and thus of the financial stress in the eu countries and especially in the euro area, the main developments in the fiscal consolidation process given the fiscal effort of each country. the gradual accumulation of substantial budget deficits which also led to an increased sovereign debt in many eu member states indicates an obvious macroeconomic imbalance which requires increased responsibility regarding fiscal developments. the continuously increasing of public debt in some eu member states and the heterogeneity across countries reflects the cumulative effect of high primary deficits, of negative or weak economic growth and also of high interest expenditures. in this context, the main priority for eu members must be the continuation of differentiated fiscal consolidation, given the specificities of each economy, favoring growth. thus, medium-term fiscal policy needs to focus on consolidating public finances along with restoring long-term sustainability. we consider that the ambitious objectives regarding structural balancing of public finance and the reduction of public debt ratio will require a longer period of time, especially for those countries heavily indebted and also effective budgetary institutions essential in fiscal consolidation process. references alesina, a., hausmann, r., hommes, r., stein, e. (1999), budget institutions and fiscal performance in latin america, inter-american development bank office of the chief economist, working paper series, 394, available at http://www.iadb.org/res/publications/pubfiles/pubwp-394.pdf. bargain, o., dolls, m., fuest, c., neumann, d., peichl, a., pestel, n., siegloch, s. (2012), fiscal union in europe? redistributive and stabilising effects of an eu tax-benefit system, iza discussion paper, 6585, available at http://ftp.iza.org/dp6585.pdf. bordo, m., markiewicz, a., jonung, l. (2011), a fiscal union for the euro: some lessons from history, nber working paper, 17380, available at http://www.nber.org/papers/w17380.pdf. bucur, i. a., (2013), dimensiuni ale extinderii şi adâncirii integrării economice europene, bacău, editura alma mater. bucur, i. a., dragomirescu, s. e. (2013), an analysis of the fiscal convergence criteria in the european union in terms of the sustainability, studies and scientific researches. economics edition, 18, 137-149, available at http://sceco.ub.ro/database/repec/pdf/2013/20131817.pdf. busch, k., hermann, c., hinrichs, k., schulten, t. (2013), euro crisis, austerity policy and the european social model, friedrich-ebert-stiftung, internationale politikanalyse, berlin, available at http://library.fes.de/pdffiles/id/ipa/09656.pdf. council of european union (1997), council regulation (ec) no 1466/97 on the strengthening of the surveillance of budgetary positions and the surveillance and coordination of economic policies, available at http://eurlex.europa.eu/legal-content/en/txt/pdf/?uri=celex:31997r1466&from=en. european commission, eurostat, available at http://epp.eurostat.ec.europa.eu. 59 bucur, muntean european commission (2013), report on public finances in emu, european economy 4/2013, brussels, available at http://ec.europa.eu/economy_finance/ publications/european_economy/2013/pdf/ee-2013-4.pdf. fuest, c., peichl, a. (2012), european fiscal union: what is it? does it work? and are there really ’no alternatives’?, iza discussion paper, 39, available at http://ftp.iza.org/pp39.pdf. gleich, h. (2003), budget institutions and fiscal performance in central and eastern european countries, european central bank working paper, 215, available at https://www.ecb.europa.eu/pub/pdf/scpwps/ecbwp215.pdf. grimaldi, m. b. (2010), detecting and interpreting financial stress, european central bank working paper series, 1214, available at http://www.ecb.europa.eu/pub/pdf/scpwps/ecbwp1214.pdf. grimaldi, m. b. (2011), up for count? central bank words and financial stress, sveriges riksbank working paper series, 252, available at http://www.riksbank.se/upload/dokument_riksbank/kat_publicerat/workingp apers/2011/wp252.pdf. de haan, j., moessen, w., volkerink, b. (1999), budgetary procedures – aspects and changes: new evidence for some european countries, in poterba, j., von hagen, j. (eds.) (1999), fiscal institutions and fiscal performance, chicago university press. von hagen, j. (1992), budgeting procedures and fiscal performance in the european communities, european commission economic papers, 96, available at http://aei.pitt.edu/37058/1/a3038.pdf. von hagen, j., harden, i. (1996), budget processes and commitment to fiscal discipline, imf working paper 96/78, available at http://ssrn.com/abstract=882975. hallerberg, m., strauch, r., von hagen, j. (2009), fiscal governance: evidence from europe, cambridge university press. heise, a., lierse, h. (2011), haushaltskonsolidierung und das europäische sozialmodell, friedrich-ebert-stiftung, internationale politikanalyse, berlin, available at http://library.fes.de/pdf-files/id/ipa/07890.pdf. kim, j., vammalle, c. (2012), institutional and financial relations across levels of government, oecd fiscal federalism studies – kipf, oecd publishing. kliesen, k., owyang, m., vermann, k. (2012), disentangling diverse measures: a survey of financial stress indexes, federal reserve bank of st. louis review, 94(5), 369-397, available at http://research.stlouisfed.org/publications/review /12/09/369-398kliesen.pdf. mittnik, w., semmler, s. (2012), estimating a banking-macro model for europe using a multi-regime var, ssrn working paper, available at http://ecomod.net/system/files/bankingfebr13macromodel2012jedc.pdf. olden, b., last, d., ylaoutinen, s., sateriale, c. (2012), fiscal consolidation in southeastern european countries: the role of budget institutions, imf working paper wp/12/113, available at https://www.imf.org/external/pubs/ft/ wp/2012/wp12113.pdf. sapir, a. (2011), european integration at the crossroads: a review essay on the 50th anniversary of bela balassa’s theory of economic integration, journal of economic literature, 49(4), 1200-1229. semmler, w., greiner, a., zhang, w. (2005), monetary and fiscal policies in the euro-area: macro modelling, learning and empirics, emerald group publishing limited. semmler, w., semmler, a. (2013), the macroeconomics of fiscal consolidation in the european union, ssrn working paper, available at http://dx.doi.org/10.2139/ssrn.2320198. 60 an overview of fiscal consolidation process in the european union stein, j. l. (2011), the diversity of debt crisis in europe, cato journal, 31(2), 199215, available at http://object.cato.org/sites/cato.org/files/serials/files/catojournal/2011/5/cj31n2-2.pdf. viren, m. (2012), problems of fiscal consolidation and policy coordination, discussion paper, 82, aboa centre for economics, university of turku, available at http://www.ace-economics.fi/kuvat/dp82.pdf. 61 figure 2 government consolidated gross debt trends in european union, figure 1 public deficit trends in european union, 2000-2013 (% of gdp) 2000-2013 (% of gdp) figure 3 fsi and ipi for spain and germany, 1980-2011 figure 4 trends and improvements in public deficit for ea-18 and non-ea member states, 2013/2009 (% of gdp) figure 5 trends and improvements in public debt for ea-18 and non-ea member states, 2013/2009 (% of gdp) figure 6 average of fiscal rule index in eu, 2000-2012 figure 7 macroeconomic aggregates for greece, spain and italy, 2010-2013 (%) (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the role of accounting procedures in writing /implementing european projects nătăliţa-mihaela lesconi-frumuşanu “eftimie murgu” university of reşiţa mihaelafrumusanu@yahoo.com adela breuer “eftimie murgu” university of reşiţa adela1209@yahoo.com mihaela martin “eftimie murgu” university of reşiţa m.martin@uem.ro abstract this paper focuses on aspects of accounting procedures in general accounting procedures specific to those projects with european funding within public institutions in particular. given the great emphasis placed by the legislator on the development and implementation of accounting procedures, we consider that the theme is a nowadays one that can be used by accounting specialists who work as accountants and financial managers in european projects. we will also focuses on the attributes of the persons responsible for implementing the accounting procedures in a project but also on the importance of their proper professional training in the field. in preparing this paper we started from the legislative provisions in the field, and the results of the study aim to present the work procedures required for accounting organization within a project, and to present the accounting notes used for economic and financial operations specific for european regional development fund funded projects which beneficiary is a public institution. keywords accounting; procedures; policies; notes; implementation; projects; erdf (european regional development fund) jel classification m41 1. introduction this paper approaches the issue of the accounting procedure (fines between 300 and 4000 lei being considered a infringement from the regulations issued by the ministry of finance, on the approval of accounting policies and procedures provided by law according to art. 41 from accounting law no. 82/1991, republished, with subsequent amendments), specifically the importance of the implementation of a project with european funding (in terms of grant projects, the legislator has determined that management authorities should not approve the granting of pre-financing instalments, in other words not to validate reimbursement eligible if the beneficiary does not present the work procedures, including accounting procedures). internal procedures in financial accounting, generally, have the role to determinate the way it progresses in an operation economic-financially, commercially and any other nature (peter et al, 2010). according the legislation that stipulates the obligation to develop such procedures are mentioned: accounting law no. 82/1991, republished (stipulating the obligatorily of issuance procedures, ensuring an internal numbering scheme of the 182 the role of accounting procedures in writing /implementing european projects bill, as well as other financial and accounting forms that underlay records of all the income that is realized through a procedure). the order of the minister of public finance no. 2861/2009 for the approval of the norms concerning organization and effectuation of inventorying the elements of the nature of assets, liabilities and personal capital (inventory proceedings), the order of the minister of public finance no. 2226/2006 on the use of financial and accounting by the persons referred to in art. 1 of accounting law no. 82/1991 (procedures regarding the use of financial accounting forms), order of the minister of economy and finance 3512/2008 on financial and accounting documents (procedures regarding internal numbering system of financial accounting forms). in defining the notion of the accounting procedure we have to start from the definition of accounting policy, which according to current legislation is defined as being the principles, methods and procedures, bases, conventions, rules and specifically practices applied by an entity in preparing and presenting annual financial situations. as it can be seen accounting procedures take part of the accounting policies, which refers to the existing working methods and rules applied within an entity being elaborated either by collecting all internal procedures that have been already defined either their development through the organization of interviews with the people responsible for financial and accounting processes of the entity. in conclusion accounting policies are intended to implement the accounting transactions which are performed by the entities, and the accounting procedures present the methodology for realising this real, complete and consistent transposition. regarding the accounting procedure for the european projects, this is a component part of the ensemble for working procedures that are required to implement an european funded project, assembly comprising at least: the procedure for authorized payments, the procedure of making payments the procedure of drawing repayment request, budgetary debt recovery procedure or the procedure for archiving financial accounting documents and the default functioning of the procedure of the implementation team. 2. research methodology given the fact that in the specialty literature there are few works, specialized studies of romanian accounting literature related to the domain, we decided to call, for the realization of this research, mainly to legislation and publicly available information regarding the accounting projects in the public area, and the experience of the persons occupying positions of responsibility regarding the accounting of projects financed through structural funds. within this part of the work, as noted above, we will focus on accounting procedure, procedure that regulates the way of organization and management of accounting records for a project, implemented by the ministry of forests and climate change as the authority of management, in collaboration with a public institution, as the beneficiary. this procedure, also contains, the monograph of the related accounting registration from specific operations, structured as follows: • registration in the accounts of the operations pre-financing the project; • recording in the accounts the eligible costs throughout the project; • recording in the accounts other expenses than the eligible ones; • registration in the accounts of the related operations that require reimbursement (validation and payment amounts related to eligible expenditure); • registration in the accounts of the main transactions performed after completing the project. 183 lesconi-frumușanu, breuer, martin 3. results of the research results of the research are presenting some aspects related to the duties of the persons responsible for implementing the accounting procedure in a project, and the importance of their proper professional training in the field, presenting the typology of work procedures required for the organization of an accounting project, as well as presenting the accounting notes related to the economic-financially operations specifically for the projects financed by fedr whose beneficiary is a public institution. according to the legislation in force (according to standard no. 17 from the procedures in o.m.f.p. no. 946/2005, republished, modified and completed, and according to ordinance no. 119/1999 on internal control/management and preventive financial control, republished, with subsequent modifications and completions) any public institution is required to elaborate and use operational procedures, including procedures for financial and accounting activity. accounting of the project should not be limited to the accounting records and economically-financial operations in order to ensure accurate and complete reflection, and can be defined as systems and procedures for the financial and monetary transactions that occur in the economic entity regarding a project, therefore the correct elaboration of an accounting procedure together with other working procedures that are required to implement an european-funded project has a key role in its progress. regarding the legislation that must be monitored in order to be elaborated and monitoring of this procedure must be mentionated: accounting law no. 82/1991 with subsequent modifications and completions, order no. 1917/2005 approving the methodological norms regarding the organization and management of public institutions, where regarding the accounting notes regarding accounting, that will be made in accordance with the annex to the minister of public finance no. 2169/2009 according the modification in the order 1917/2005, modifying the methodological norms regarding the organization and management of public institutions accounting changes and additions. accounting operations for such project, is based on accounting commitments according to which the effects of economic transactions and other events are recognized when transactions and events are produced and recorded in a document (not as payments are made) and are recorded in the accounting records, reports and financial statements of the periods to which they relate. in accounting commitments terms we can remind that hepworth (2003) (author that critically analyzes the trend of adopting accounting commitments in the public sector) the transition to accounting commitments in the public sector can be a request of the providers of financial funds or a fashionable trend. regarding national literature, public sector accountant’s specialists consider the accrual accounting only a rule imposed by the normalizations also being revealed to a pronounced need for training them. (tiron, 2008; dumitru et al., 2009) in order to implement this procedure, the staff has a particularly important role, the responsibility for the application and implementation process being distributed between: management staff, persons appointed to the preventive financial control, the head of financial operations banking and recording accounting transactions in a project, the project manager and financial manager 3.1 the role of accounting specialists in this context, we underline the presentation of the attributes of the most important people with responsibilities in the application and implementation of this procedure, 184 the role of accounting procedures in writing /implementing european projects for example the person responsible for the financial and banking transactions and recording accounting transactions relating to the project and financial manager. the person responsible for banking and financial transactions in accounting registration of the project operations performs the following tasks: • must comply with the laws in force in the field of accounting in respect to the project; • to prepare monthly accounting notes and to list account sheets for monthly operations and trial balance; • to keep accounting of the eligible costs and other expenses separate for those eligible for the project; • to make payments and keep track of them separately for eligible costs and separately for others than eligible expenses on contracts and funding sources; • to keep accounts of disbursements from the credit line contracted for payments within the project, recording interest, commissions and rates of refund due and payable by the bank; • to keep analytically accounting for each type of contract (goods, services), to cooperate with financial manager and manager of acquisitions to ensure the acquisition of goods/provision of all services related to contracts in progress; • to keep track of recorded and unpaid expenses analytical on eligible expenses / others than eligible funding sources and contracts; • to record chronologically documents in ledger journal on suppliers; • to keep track of fixed assets, calculate and record monthly, the depreciation and inventory items in the inventory register; • to keep the evidence of grant reimbursement requests received through the sources (erdf, local budget, etc.) as well as payments from these grants; • to ensure conformity of accounting records kept with the original documents, providing the archive of financial-accounting documents related to the project; • to prepare supporting documents for the expenses included in the request for reimbursement (payment orders, proposals, ordering and payment commitments as appropriate); • to prepares the payroll of employees in accordance with the law, highlighting taxes and other benefits offered to the employee. payroll is prepared taking into account the employment contract which is concluded prior to the commencement of employment, time sheets (prepared by the financial manager, project manager and approved by the legal representative of the entity), accounted expenses, the payment of wages for project staff, staff contributions and recipient institution, based on payroll and accounting statement and recording them in the accounting system. financial manager performs the following tasks: • must comply with the laws in force in the field of accounting in respect of the project; • keeps track of suppliers, analytical on each contractor and source of payment; • coordinates economic and financial activity for all operations of the project; • approval of accounting documents, monthly and annual accounts balances related to project activities; • supervising the flow of costs and respecting the financial compliance of implementation of service contracts and procurement; • developing financial section reports submitted to the management authority (ma) and intermediate bodies (oi) (if applicable); • provides financial planning and control of budget execution, financial analysis, project linking the applicant’s accounting system and supervising the flow of payments and documents; 185 lesconi-frumușanu, breuer, martin • checks if the operations of the trial balance are right; • together with the project manager provides accounting data from the accounting evidence and prepares applications for pre-financing and reimbursement requests, checks the supporting documents attached to the latter one; • ensures that there is correspondence between declared expenditure, accounting records and supporting documents for reimbursement claims. • presenting an objective, fair, accurate and without omission point of view linked with financial-accounting documents, of supporting documents, and financial reports of the project; • sends quarterly a copy of these balances “according to the original“ to oi or am (if applicable), quarterly, by the 30th of the month (n + 1) from the end of the quarter; • preparing financial reports and financial accounting documents related to the project (filling the forms annexed to the grant agreement); • ensures that all project-related documents are stamped to avoid double counting and accounting documents on, other ongoing projects, being mentioned reality, regularity and legality certification; • participates in the preparation of documents required for audits and evaluations (interim, final and ex-post); • he/she is responsible for the identification of documents recorded in the accounts, these documents must be backed up by originals in order to support evidence; • after getting reimbursement, submits the required documents for accounting reconciliation to management authorities (quarterly or after each financial transaction, as applicable); • realization of the first checks on the checklist of accounting note and checklist account sheet for various operations. regarding the personal, we encounter in the literature a number of views, especially concerning the staff from public institutions. in this context we mention the opinion of vasile (2012) who summarized the economic crisis for staff in public institutions in romania: the proportion of low-wage increased, during the crisis the poverty has affected more the people less qualified, specialists leave system either in favour of the private sector or to emigrate and there is no stimulus for students to develop a career in the public sector. we consider that the problems faced by beneficiaries of eu funding can be avoided if the accounting specialist knows and obeys the contractual legal rules, and those from the implementation manual, paying particular attention to how the accounting of a project is organized, concerns raised by the financing person/institution being problems that can appear in the accounting of a project, due to distraction to the poor training of the accountant specialist. in order to improve accounting of grant projects, we set out the following proposals/ideas: the managing authorities should do some books on implementing the organization and management of accounting projects and the organization of training sessions for accountants/auditors. an important role in this respect has ceccar which may include in its schedule training programs and courses in this field. this proposal would not be a solution in the public institution because accountants employed in public institutions are not required to be members ceccar, and if an auditor is engaged in a public institution, he/she is declared inactive from ceccar point of view. only the accounting officer or economical manager of a public institution is required to hold a university degree in economics (pitulice, 2013). 186 the role of accounting procedures in writing /implementing european projects 3.2 highlighting accounting activity within a project in order to record financial and economic operations related to projects financed by structural funds we will refer to the provisions of the order of the ministry of public finance no. 2169/2009 for the amendment of the methodological norms regarding the organization and accounting management of public institutions’ with changes and additions. in the framework of the accounting statements it will be presented accounting notes on economic and financial operations with management authorities, the rest of the accounting notes of the project shall be prepared as described above “symbol account. analytical project” (e.g. 401.01.analytic po the abbreviation of operational program through which we have the funding of the project for a supplier from the project). the main accounts record of the project in relation to management authorities, for a public institution financed wholly from own revenues or from own revenues and grants are: 1. recording pre financial value received from the management authority: 5151.361050.analytic po = 4585.analytic po “available in lei of external funds” “advances received from the certification authorities / management authorities / payments agencies structural instruments, funds for agriculture and other funds“ and simultaneously 581 = 5151.361050.analytic po “internal transfers” “available in lei of external funds/grants” 560.361050.analytic po = 581 “available of public institutions fully financed from own revenues” “internal transfers” 2. supplying project account for payments from the account opened in a commercial bank that keeps track of granted credit lines (application for withdrawal): 560.361050.analytic po = 4621.analytic po “available of public institutions fully financed from own revenues” “creditors under 1 year” 3. highlighting the claim to the european commission to the payments made under 56 title “projects funded by external grants (fen) for a specific part of eligible expenses funds (eligible expenses for which has not been made a reimbursement request): 4505.5 = 473.analytic po “amounts that should be received from the european commission representing revenues of the general budget public institutions funded from own / own revenues and grants structural instruments, funds for agriculture and other funds” “amounts being applied to reimbursement “ 4. record of reimbursement demand of expenses submitted for validation to mas (year n): a. reimbursement sum of structural funds: 4583.1.1 = 775.361050.analytic po “amounts that should be received from the certification authority / management authorities post-accession external funds” “post-accession external funds” b. amount refunded from the budget: 4583.2.1 = 7721.361050.analytic po “amounts that should be received from the certification authority/ management authorities funds from the budget” “subsidies from the state budget” 187 lesconi-frumușanu, breuer, martin 5. record of reimbursement demand, representing amounts that should be received due to the payments made in the previous years (year n-1): a. repaid a sum from structural funds: 4583.1.2 = 775.361050.analytic po “amounts that should be received from the certification authority / mas made in previous years external postaccession funds” “post-accession external funds” b. amount refunded from the budget: 4583.2.2 = 7721.361050.analytic po “amounts received from the certification authority / mas made in previous years budget funds” “subsidies from the state budget” and simultaneously: 6. decrease of amounts received from the management authorities with advanced amount received under the pre-financing form: 1. current year n a. sums of the structural funds: 4585 = 4583.1.1 “advance payments received from certification authorities / management authorities / the payment agencies representing pre-financing structural instruments, funds for agriculture and other funds” “amounts received from the certification authority/management authorities external post-accession funds” b. sums from the budget amounts: 4585 = 4583.2.1 “advance payments received from certification authorities / management authorities / the payment agencies representing pre-financing structural instruments, funds for agriculture and other funds” “amounts received from the certification authority / management authorities funds from the budget” 2. previous year n-1 a. sums of the structural funds: 4585 = 4583.1.2 “advance payments received from certification authorities / management authorities / the payment agencies representing pre-financing structural instruments, funds for agriculture and other funds” “amounts that should be received from the certification authority / mas made in previous years external postaccession funds” b. sums from the budget amounts : 4585 = 4583.2.2 “advance payments received from certification authorities / management authorities / the payment agencies representing pre-financing structural instruments, funds for agriculture and other funds” “amounts received from the certification authorities /mas made in previous years – funds from the budget” 7. highlighting settlement claim from the european commission to the payments made under 56 title “projects funded by external grants (fen) for specific eligible expenses from funds (eligible expenses for which has not been made a reimbursement request): 473.analytic po = 4505.5 “amounts being applied to reimbursement” “amounts that should be received from the european commission representing revenues of the general budget public institutions funded from own / own revenues and grants structural instruments, funds for agriculture and other funds” 8. collecting amounts reimbursed by the management authority, registration based on information contained in the statement: • current year n 188 the role of accounting procedures in writing /implementing european projects a. repaid a sum from structural funds: 5151.361050.analytic po = 4583.1.1 “available in lei of external funds” “amounts received from the certification authority/management authorities external postaccession funds” b. amount refunded from the budget: 5151.361050.analytic po = 4583.2.1 “available in lei of external funds” “amounts received from the certification authority / management authorities funds from the budget” • previous year n-1: a. repaid a sum from structural funds: 5151.361050.analytic po = 4583.1.2 “available in lei of external funds” “amounts that should be received from the certification authority / mas made in previous years external post-accession funds” b. amount refunded from the budget: 5151.361050.analytic po = 4583.2.2 “available in lei of external funds” “amounts received from the certification authorities /mas made in previous years – funds from the budget” and simultaneously 581 = 5151.361050.analytic po “internal transfers” “available in lei of external funds” 560.361050.analytic po = 581 “available for public institutions fully financed from own revenues” “internal transfers” 9. refund loan (drawing applications) (in red): 560.361050.analytic po = 4621.analytic po “available for public institutions fully financed from own revenues” “creditors under 1 year” 10. highlighting the interest for the pre-financing received from the management authorities, registration based on information contained in the statement: 5187.analytic po = 4584.1.analytic po “interest receivable” “amounts recoverable by certification authorities /authorities management external post-accession funds” 11. collecting interest on pre-financing received by the management authorities, registration based on information contained in the statement: 560.361050.analytic po = 5187.analytic po “available for public institutions fully financed from own revenues” “interest receivable” 12. registration of fee payment for available management accounts when they are deemed ineligible by the management authorities, registration based on information contained in the statement: 4584.1.analytic po = 560.361050.analytic po “amounts recoverable by certification authorities /management authorities external post-accession funds” “available for public institutions fully financed from own revenues” 13. amounts of money representing the difference between accrued and management fees available accounts dedicated exclusively to receive pre-financing in accounts for deposits of management authorities, at the latest before submitting final claim for reimbursement: 189 lesconi-frumușanu, breuer, martin 4584.1.analytic po = 5151.361050.analytic po “amounts recoverable by certification authorities /management authorities external post-accession funds” “available in lei of external funds” 14. registration of debit notes received from the management authorities, following the notification of the european commission: a. flow of structural funds: 629 = 4584.1 “other expenses authorized by law” “amounts recoverable by certification authorities /management authorities external post-accession funds” b. flow from the state budget: 629 = 4584.2 “other expenses authorized by law” “amounts recoverable by certification authorities / management authorities budget funds” c. flow from pre-financing unjustified within the period specified in the grant agreement: 4585 = 4584.1 “advance payments received from certification authorities / management authorities/ the payment agencies representing pre-financing structural instruments, funds for agriculture and other funds” “amounts recoverable by certification authorities /management authorities external post-accession funds” 15. transferring in the management authorities accounts of the amounts representing debts: a. flow of structural funds: 4584.1 = 5151.361050.analytic po “amounts recoverable by certification authorities /management authorities external post-accession funds” “available in lei of external funds” b. flow from the state budget: 4584.2 = 5151.361050.analytic po “amounts recoverable by certification authorities / management authorities budget funds” “available in lei of external funds” 4. conclusions given the above it can be easily noticed the utility of developing and implementing of accounting procedures together with other working procedures specific to financial and accounting activities of a public institution that implements an european funded project (such as payment authorization procedure, the procedure for making payments, the procedure for making claims for reimbursement, budgetary debt recovery procedure or the procedure for filing financial accounting documents). all these procedures help the accountant specialist to comply with legal and contractual dispositions linked to accounting organization within a project and to conduct from a financial point of view, in good condition a grant project. however the existence of these procedures is beneficial for monitoring and control, of the project both internally (e.g. controls implemented in the accounting-financial department that can be of two types: prevention and detection) and external made by the management authorities as appropriate. the limits of the present research are represented by the existence of few articles, specialized studies from romanian accounting literature related to this topic, which 190 the role of accounting procedures in writing /implementing european projects made us to turn mainly to legislation and public information available on the accounting projects from the public sector, thus underlining that in all domains getting european funds is a priority. references accounting law no. 82/1991, republished, with subsequent amendments (ro). dumitru, m., pitulice i. c., calu d. a., gorgan c. (2009), heredity and tanatogenesis in the public sector accounting in romania. empirical survey regarding the presentation of general purpose financial statements, 32nd annual congress of the european accounting association, 22-24 march 2009, tampere, finland, in pitulice, i. c. (2013), accrual accounting adoption in the romanian public sector, revista română de statistică, 67, available on http://www.revistadestatistica.ro/articole/2013/rrs_01_2013_a4_ro.pdf. hepworth, n. (2003), preconditions for successful implementation of accrual accounting in central government, public money and management, 23(1), 37-44. lesconi frumuşanu, n. m., breuer, a., jurchescu, d. (2011), the role of accounting information writing and project implementation, annals of the university of petrosani – economics, available on http://upet.ro/annals/economics/pdf/2011/ lesconi-breuer-jurchescu.pdf. lesconi frumuşanu, n. m., gabriş, d. (2011), rolul contabilului şi al specialistului contabil în implementarea cu succes a proiectelor finanţate prin fonduri structurale, simpozionul ştiinţific “expertul contabil mediator între principiile contabile şi reglementările fiscale”, ediţia a ix-a, corpul experţilor contabili şi contabililor autorizaţi din românia – filiala arad, moneasa. order of the minister of economy and finance no. 3512/2008 on financial-accounting documents (ro). order of the minister of public finance no. 1917/2005 for approving the methodological norms regarding the organization and accounting management of public institutions (ro). order of the minister of public finance no. 2169/2009 amending the order 1917/2005, for changes the methodological norms regarding the organization and accounting management of public institutions, with further changes and additions (ro). order of the minister of public finance no. 2226/2006 concerning the use of financial-accounting forms by the persons referred to in art. 1 from accounting law no. 82/1991, republished, with subsequent amendments (ro). order of the minister of public finance no. 2861/2009 for the approval of the norms linked with the organization and conducting inventory of assets (ro). order of the minister of public finance no. 946/2005 concerning the code of internal control, including the standards of management / internal control of public entities and for the development of managerial control systems (ro). petre, g., lazăr, a., avram, m., duinea, e. (2010), aspecte practice privind elaborarea şi aplicarea politicilor contabile, revista audit financiar, 4, year viii, available on http://www.cafr.ro/uploads/af4_2010_site-fa25.pdf #page=24. tiron tudor, a. (2008), accrual accounting implementation – local government case study, european accounting association congress. vasile, v. (2012), continuous flow of public sector reforms in romania, conference on “adjustments in the public sector in europe: scope, effects and policy issues”, brussels, 21-22 june 2012, organized by the international 191 lesconi-frumușanu, breuer, martin labour office in cooperation with the european commission, available on http://www.ilo.org/wcmsp5/groups/public/---ed_protect/---protrav/---travail/ documents/meetingdocument/wcms_184247.pdf. 192 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 31, 2020 http://sceco.ub.ro 79 some elements of specificity of the marketing in the healthcare field laura cătălina ţimiraş university “vasile alecsandri” of bacau, timiras.laura@ub.ro abstract the present paper aims to present some of the specific aspects of marketing in the healthcare field (with strict reference to the products intended for human consumption), in relation to other fields. after a presentation of the fields of marketing applicability in the healthcare, a series of specific elements are presented regarding the nature of the motivations underlying the decision to consume / use a medical product and the elements of appreciation of their value by the final consumers (patients), along with aspects regarding price, distribution and communication. in general, the specificity of the marketing activity is given by the category of products targeted ideas, tangible goods / services intended for the consumer market, products intended for the business markets, which print certain particularities as appropriate: social marketing, marketing of consumer goods, the marketing of services or business-to-business marketing, as well as the specific needs that these products address, the role of the prescribers in manifesting this behavior or the regulations in the field that aim to protect public health. keywords healthcare marketing; medical products; customer value; purchase motivation; price; communication; distribution jel classification m31; i12; i18 introduction the marketing of healthcare products for human consumption (especially those distributed at the level of consumer markets) has multiple particularities compared to other fields of application, a fact determined by the specific needs which they address, by the role of the prescribers, by the regulations in the field that have the purpose of protecting public health etc. referring to the differences between marketing in the healthcare field in relation to other fields of application of marketing crié, d., chebat, j.c. (2013) stated that patient is not a regular consumer, and the rationalities of the actors and the functioning of the markets differ from many points of view. based on information presented in the marketing literature, this paper aims to present some of the specific elements of marketing in the health-related field, referring to medical services and tangible products (prescription drugs, otc medicines can be purchased without a prescription, medical devices, equipment etc.). categories of products in the healthcare field at the market level, medical products can be found in a variety of forms. for example, referring to the product offered by non-governmental organizations whose purpose is to defend and promote the rights of patients with various conditions, this will be represented by all the ideas for which the respective organization militates in the direction of increasing the public's adherence to those ideas; the products offered by a some elements of specificity of the marketing in the healthcare field 80 clinic are materialized in all the consulting services offered, medical investigations, etc. possibly offered by certain doctors / personalities in the medical field, as well as the conditions / environment in which these services are provided, respectively the characteristics of the equipment used etc.; the product offered by a spa complex will consist of all the consultations and recovery services offered, the hotel services and the public catering, including even the natural and anthropic resources of the spa resort where the complex is located and which the clients can benefit from; the product offered by a manufacturer of medicines and medical devices constitutes the totality of the medicines and devices manufactured; the product offered by a company whose activity is the physical distribution of medical equipment is represented by all the transport, storage, handling services, etc. as well as advice, assistance in use, etc. that the respective organization offers. applicability of marketing in the healthcare field due to the diverse nature of the healthcare products and the heterogeneity of the operators in this field, the importance of health for the population, the way of conducting transactions, etc. the applicability of marketing in the field of healthcare knows a multitude of valences. in fact, the use of social marketing to promote socially beneficial behavior change in the public health field has increased. (grier, s., bryant, c.a., 2005). thus, the marketing activities carried out in the healthcare field can be included in the: social marketing, services marketing, consumer goods or business to business to marketing; each of the marketing specializations listed with multiple features that operators in the respective markets must take into account. according to brătucu g. (2003) marketing in the field of healthcare or "healthcare marketing" is a component of social marketing that seeks to raise awareness among the general public about the danger of spreading different diseases, promoting "health" through health education and reducing the number of illnesses. the actions specific to the healthcare marketing target both the healthy and the sick, being differentiated strategies of action for each of the two categories of public. a separate category of strategies are the "demarketing strategies" that are used for products such as alcohol, tobacco, drugs whose consumption can affect the health of the population, in order to counteract the actions of the organizations that promote them and to reduce / eliminate the consumption as appropriate. them. healthcare marketing actions are generally practiced by private organizations for philanthropic, cultural or charitable purposes, as well as public administration bodies, the challenges faced by the initiators of health campaigns being (according to randolph, w., viswanath, k. , 2004) those to attract the attention of the targeted public in the context of the multitude of messages at which they are exposed at all times, as well as to find those motivations able to change behaviors (with an impact on the state of health) often rooted or, as the case may be, to determine new habits, sometimes difficult to adopt. regarding the marketing activities aimed at the medical services (offered in hospitals, clinics, individual medical offices, etc.) they fall within the scope of service marketing, the medical service providers following through the marketing actions undertaken to increase the customer value of the services offered and to satisfy the expectations of the clients. / patients. so, referring to a hospital, kotler (1998) specified that ”a marketingminded person will want to know where the patients come from, why they appeared at this particular hospital, and how they feel about the hospital care and services”. the application of marketing in medical services has intensified with increasing competition between healthcare providers and with the growing awareness regarding the role of patient satisfaction for the development of the organization and, implicitly, in achieving a distinctive competency as wagner et al (1994) suggested: ”building relationship with patients is critical to the success of many health care organizations”. https://search-proquest-com.am.e-nformation.ro/indexinglinkhandler/sng/au/wagner,+henry+c/$n?accountid=136549 laura cătălina ţimiraş 81 also, the marketing activities carried out by the operators in the markets of equipment, devices, medical supplies and pharmaceuticals fall within the sphere of business to business marketing or, as the case may be, the marketing of consumer goods depending on the consumer / end-user organization (hospitals, clinics, medical offices, etc.) or individual (as a patient) to whom they are addressed. as in the case of the medical services market, the increase of the number of operators and the intensification of the competition required the companies to increase the customer value of the offered products in order to increase the level of satisfaction of the consumer / user and thus to maintain / develop at the reference market level. some specific elements about customer value and motivation behind the decision of consumption / use of medical products referring to the medical products and considering that in the concept of marketing a product exists only by reference to a certain market, its specific elements are presented by reference to the final consumer; differences from this point of view, notably existing at the level of the consumer markets and, to a lesser extent, the business ones. in marketing terminology, the customer value of the products refers to the difference between the perceived utility and the perceived cost (boier, 2006), the subjective elements predominating in the appreciation of the value in the case of most products, and the motivation behind the purchase decision is often an emotional one. in this context, at the level of consumer markets, in the design and development of new products an essential role is played by the research of the psychological motivations of consumers. however, referring to the medical products precisely because of the need to which they are addressed (the consumer will consume / use a medical product in general only if the state of health requires it), the motivation underlying the decision of consumption / use is rational and not emotional, and, often, it does not belong to the final consumer (but to the prescriber: doctor, pharmacist). thus, at this market level the process of developing new products is predominantly the result of the research innovation approach in research laboratories and to a lesser extent the research on consumer motivations. on the other hand, the rational motivation underlying the consumption / use of a certain medical product, concerns the category and not the product / service itself (product brand). for example, the decision to go to the doctor is triggered by objective causes, but the doctor / clinic chosen can be based on subjective elements (prestige of the medical staff, the environment etc.). similarly, the administration of a certain drug (referring to its active substance) may have a rational motivation, but the product (brand) may be based on subjective factors (brand awareness, previous favorable experience / brand confidence, appreciation of product presentation etc.); this applies both to otc (when the decision may belong to both the prescriber and the patient) and even to prescription drugs (in which case the decision belongs exclusively to the doctor). therefore, in close relation to the aspects presented, the role that emotional, subjective aspects can play in customer value assessment (perceived utility vs. perceived costs) should not be excluded, though, compared to a wide range of other consumer products, the objective elements are important in the appreciation of value by consumers. for example, referring to the value perceived by the patient of a medical consultation, its usefulness can be appreciated both on the basis of functional benefits (the efficiency of the treatment prescribed for the medical problem in question), but also emotional (confidence given by the prestige of the clinic, the feelings of satisfaction generated by the behavior of the medical staff). on the other hand, the cost charged is given both by the price of the consultation, the expenses related to the transport, other expenses occasioned by the consultation, respectively expenses generated by the return to control etc., as well as by other "expenses" not quantified in money: feelings of frustration , anxiety etc. (generated, for example, by the lack of respecting of the scheduling time or by the inappropriate some elements of specificity of the marketing in the healthcare field 82 behavior of the reception staff, etc.). similarly, taking the case of a drug, its usefulness is given, on the one hand, by the efficiency in treating the diseases to which it is addressed, by the possible minimal adverse effects, etc. (useful in a functional nature), but also the confidence in the manufacturer, appreciation of the way the product is presented, etc. (emotionally useful); and the cost of this will be given both by the price of the product, as well as by other expenses occasioned by the purchase of the product, by the price of any recommended products to be administered together for the reduction of adverse effects etc., but also by feelings of anxiety generated by the administration of the product, for example. in the context presented, and with increasing competition and reaching the maturity by the markets, when the differentiation between products is increasingly difficult to achieve, the different operators at the market level place a greater emphasis on the emotional benefits. for example, taking the case of medical services, differentiating between providers based on the functional characteristics of the services offered (specialties, categories of investigations, technical characteristics / performances of the used equipment, staff training level, tariffs, etc.) is increasingly difficult to achieve, case in which the medical operators place a special emphasis on the emotional benefits: the comfort given by the pleasant environment in which the medical services are provided furniture, arrangement, cleaning etc., appropriate signage (reffering to hospital services), vigolo, v., bonfanti, a.,sallaku, r., douglas, j., 2020, specifing that ”signage has a positive and significant effect on satisfaction”) etc., diminishing anxiety and increasing the confidence in the services offered by the way the staff interact with the patient, his / her level of involvement, discretion, accessible manner in which all the necessary / requested information and explanations are provided; / explanations received during the period of progress etc. thus, referring to the role of communication between the doctor and the patient in the assessment of the medical act, alicja, l.f. (2018) appreciate that the meetings and discussions between the two directly influence the effectiveness of the healthcare received by the patient, generally the patients giving greater importance to the personal characteristics and communication skills of the doctor than the professional competences required. the same author alicja, l.f. (2018), using information from the specialized literature (nowina konopka m., 2016 and wróblewska i., steciwko a., 2013), indicates the factors that she considers essential in the communication of the doctor-patient: focus on the patient and not on the problem; the involvement of the doctor in relation to the patient; the physician's behavior as a humanitarian professional, manifesting empathy; treating the patient with respect; adopting the role of "patient teacher"; maintaining the connection and listening to what the patient says. even at the level of the medical equipment market, a market that presents the characteristics of the business market, the evaluation of the products being carried out mainly according to objective criteria (the technical characteristics of the products), we do not exclude the role of the subjective, emotional elements in the differentiation of the products and, implicitly, in the decision to buy. for example, in the case of two similar medical equipment in terms of the technical characteristics and the price, the confidence given by the manufacturer's prestige, the (perceived) ease of use of the equipment, or, as the case may be, a more efficient communication with the supplier can make the difference. beyond the elements underlying the appreciation of the customer value of different products and, implicitly, the decision to purchase, it should be mentioned that for a significant part of the medical products, the regulations in the field limit the freedom of choice of the consumers (as for example, the medicines delivered on prescription (crié, d., chebat, j.c., 2013), which is a peculiarity of the market for these products. https://www-scopus-com.am.e-nformation.ro/authid/detail.uri?authorid=55975881400&eid=2-s2.0-85076284630 https://www-scopus-com.am.e-nformation.ro/authid/detail.uri?authorid=55789253000&eid=2-s2.0-85076284630 https://www-scopus-com.am.e-nformation.ro/authid/detail.uri?authorid=57204706829&eid=2-s2.0-85076284630 https://www-scopus-com.am.e-nformation.ro/authid/detail.uri?authorid=12446786900&eid=2-s2.0-85076284630 laura cătălina ţimiraş 83 some specific elements about marketing communication regarding medical products in terms of communication, it has many particularities compared to other categories of goods resulting from the legislation in force, as well as the specificity of the purchasing decision process. referring to the legislation, there are multiple provisions that refer to medicines. thus, at community level, directive 2001/83/ec of the european parliament and of the council of 6 november 2001 on the community code relating to medicinal products for human use and the subsequent amendments, regulates the advertising of medicinal products for human use, by advertising understanding “any form of door-to-door information, canvassing activity or inducement designed to promote the prescription, supply, sale or consumption of medicinal products; it shall include in particular: the advertising of medicinal products to the general public, advertising of medicinal products to persons qualified to prescribe or supply them, visits by medical sales representatives to persons qualified to prescribe medicinal products, the supply of samples, the provision of inducements to prescribe or supply medicinal products by the gift, offer or promise of any benefit or bonus, whether in money or in kind, except when their intrinsic value is minimal, sponsorship of promotional meetings attended by persons qualified to prescribe or supply medicinal products, sponsorship of scientific congresses attended by persons qualified to prescribe or supply medicinal products and in particular payment of their travelling and accommodation expenses in connection therewith” according to this document, any advertising for a medicinal product for which a marketing authorization has not been granted is forbidden. advertising should encourage the rational use of the drug, by its objective presentation, without exaggerating its therapeutic qualities and without misleading. advertising for the general public and for the professionals in the field, is subject to different provisions. referring to advertising for the general public, it is forbidden for drugs that are issued on prescription or those containing substances defined as psychotropic or narcotic. the information provided must comply with the information listed in the summary of product characteristics. the direct distribution of drugs to the public by the companies in the field for promotional purposes is also prohibited. advertising intended for the general public must be designed so that the advertising character of the message is clearly visible, and the product clearly identified as a medicine; it must also contain the information necessary for the correct use of the medicine and an explicit and legible invitation to read carefully the instructions in the package leaflet or the outer packaging, as appropriate. advertising for a drug intended for the general public should not contain any material that: gives the impression that a medical consultation or surgery is not required; to suggest that the effects of drug administration are guaranteed and are not accompanied by adverse reactions or are better or equivalent to those of another treatment or drug; to suggest that the health of the user may be improved by the administration of the drug or may be impaired if the drug is not administered (excluding vaccination campaigns); be intended exclusively or mainly for children; to refer to a recommendation of a recognized personality that could encourage drug use; could lead to misdiagnosis; to make claims about healing, in inappropriate terms, alarming or misleading, etc. in the case of advertising for professionals able to prescribe / deliver medicines, the advertising must contain essential information according to the summary of the product characteristics as well as the category in terms of how the product is delivered. the product samples can only be distributed to persons qualified to prescribe them, being accompanied by a copy of the summary of the product characteristics; the directive also specifies the information to be found on the label of medicinal products. https://eur-lex.europa.eu/legal-content/en/auto/?uri=celex:32001l0083 https://eur-lex.europa.eu/legal-content/en/auto/?uri=celex:32001l0083 some elements of specificity of the marketing in the healthcare field 84 according to the same document, the member states must ensure the monitoring of advertising and they may also establish additional regulations in this area. in romania, for example, the advertising of medicines for human use is monitored by the national agency for medicines and medical devices (nammd). according to order no. 194/2015 regarding the approval of the norms for the evaluation and endorsement of advertising for medicinal products for human use, all advertising materials intended for the general public / patients are, prior to being placed on the market, approved by the nammd. the same document specifies that advertising for the general public through social networks or mobile applications, as well as advertising information to the general public containing promotional offers or references to discounts, price reductions, special prices is prohibited. also, outdoor advertising or any form of advertising presented on communication channels, other than pharmacies, medical offices, audiovisual field, print media, internet is prohibited. beyond the conditions that must comply with, the communication for medical products must also take into account the particularities of the purchasing decision-making process. thus, in the market of medical products intended for final consumers, they often do not coincide with the people who make the purchase decision, an essential role in this respect being the prescriber doctor / pharmacist. consequently, frequently on the market of medical products for final consumers, the target of communication is represented by the doctor / pharmacist (as their prescribers) and not the final consumer (the patient), in the context in which patients are not able in most situations to identify the product they need for a particular condition, as well as the fact that most of the products are released only based on the prescription issued by the doctor. the initiators of the communication process must take into account the particularities of the two categories of target audience, for the same product the communication from the perspective of the techniques used, the channels, respectively the messages may differ depending on the category of receivers. for example, taking the case of a new pharmaceutical product for the consumer market that can be purchased without a prescription, the communication may target both the patient and the prescriber. the communication addressed to patients will generally present the specific characteristics of the communication on the consumer market (in compliance with the regulations in force), between the techniques used, the advertising (through various channels: tv, radio, internet, etc.), having a privileged position. in terms of advertising, emotional and factual elements can be combined (considering the nature of the need to which the product is addressed and, implicitly, the fact that the decision to purchase the product category is based mainly on objective elements). the communication addressed to the prescribers will be realized mainly by means of the recommended techniques to be used in the business markets, respectively: sales forces, print advertising (the topic of communication, being a factual nature, indicating the product characteristics), events addressed to professionals in the field. some specific elements about price of medical products referring to the price of medical products, particularities compared to other markets are generated mainly as a result of the policy of clearing medicines and settlement of medical devices and services for patients. thus, patients are rarely aware of the actual price / cost of the services they buy because they bear this cost only partially (crié, d., chebat, j.c., 2013). for example, referring to medicines, there are regulations in the eu regarding prices and reimbursements depending on their role and how they are used in the health system. in romania, the prices of medicines that are issued on the basis of a medical prescription are regulated (their maximum prices are set), and the prices of the drugs that are issued without a medical prescription are freely set and modified (norms regarding the calculation method and the approval procedure of the maximum prices of laura cătălina ţimiraş 85 medicines for human use, 2017). regarding the prices of medicines we mention the price difference between innovative (reference) and generic drugs. thus, according to information provided by the association of manufacturers of generic medicines in romania (2019), the prices of generic drugs are lower with values between 20% and 90% compared to the prices of the reference drugs. innovative or reference medicines are those which enjoy legal protection through the patent. generic drugs represent the therapeutic equivalent of innovative drugs, having the same composition and can be produced after the expiration of their latter patents. the differences between the prices of the two categories of drugs are to some extent justified by the costs of production; the research and development expenses related to the innovative product generating this gap. beyond the differences generated by the production costs (of which consumers are more or less aware), the higher prices of innovative (compared to generic) medicines represent an image of the brand / manufacturer's notoriety, consumer confidence in the respective products for which have a certain experience (generic drugs are produced after 10-15 years from the appearance of the reference medicine), to the entire communication system that accompanies the product on the market. starting from the aspects presented, at the level of the pharmaceutical market the meaning of the term "generic" associated with a drug, should not be confused with the meaning of the notion of generic associated with the brand, according to the marketing concept. according to vrânceanu, d. (2003), a generic brand is a brand that has lost its ability to differentiate the product from its competitors, having a common noun value. for the category of medical products in which prices are freely formed, they have the specific characteristics of the reference market the consumer market or the business market. thus, at the level of the business markets, the price is not, in general, a trigger element of the purchase decision (except in the case of standardized products, with identical terms and conditions of delivery), being practically outdated from the perspective of the importance in making the decision to buy the characteristics technical and functional products (nichifor, 2012). in contrast, at the level of the consumer markets, the price is also an element of differentiation and segmentation of the market according to the criterion of income, higher revenues being generally associated with the orientation towards more expensive products, with a higher customer value from the perspective of the objective elements and, often subjective. on the other hand, the influence that the price level exerts on the purchase decision in the case of consumer markets is only valid for those products in which the consumer / patient does not benefit from compensations / settlements resulting from the available state or private insurance. some specific elements about distribution of the medical products there are also strict rules regarding the distribution of medical products and services. beyond these regulations, from a marketing perspective, the distribution presents the specific characteristics of the product category to which it refers tangible goods / services intended for consumer markets, respectively, products intended for business markets. for example, referring to the medical services market, the distribution channel is generally a direct one, the provider (the doctor / medical staff) providing the patient service directly. it should be mentioned that the depth of the distribution channels may differ, depending on the nature of the medical services, these are generally provided within the medical units (located at a greater or lesser distance from the patient), but can also be provided at the patient's home. (the channel being thus very deep). in the market for goods for final consumers (medicines, medical devices, except for the very expensive ones and whose consumption is rare, as is the case, for example, so-called orphan drugs designed to treat rare diseases), the distribution is usually extensive one (the products are sold through a large number of pharmacies), aiming to be as close as possible to the place of consumption. regarding the distribution of equipment of some elements of specificity of the marketing in the healthcare field 86 consumables etc. distribution to organizations (clinics, hospitals, individual medical offices) the distribution generally presents the characteristics of the distribution on the business market. thus, in general, the products are marketed through short and small indirect channels; and when the product encompasses a high technological level, being therefore more complex, large and / or with a high unit value, it is marketed through direct channels (nichifor, 2012). on the other hand, the standard products of small size and with a low or medium unit value are traded within the indirect distribution channels. conclusions medical products and services are found at the market level in a variety of forms, from communication campaigns aimed at promoting the health of the general public, to medical equipment incorporating a high technological level for organizations specialized in medical services, the product category in which they fall into (ideas, tangible goods / services for the consumer market, products for the business markets), printing the marketing activity with certain particularities as appropriate: social marketing, marketing of consumer goods, marketing of services or business to business marketing. also, specific elements of the marketing activity regarding medical products result from the specific needs that these products address, with an impact on the consumer behavior as a whole, the role of the prescribers in manifesting this behavior, as well as from the regulations in the field that have the role of to protect the health of the population. references alicja, ł.f. 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(2 rânduri libere, 11p) studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 1 erasmus+ programme seen from the eyes of potential beneficiaries direct research carried out with students bogdan vasile nichifor, “vasile alecsandri” university of bacau, bogdan.nichifor@ub.ro laura cătălina ţimiraş, “vasile alecsandri” university of bacau, timiras.laura@ub.ro abstract the erasmus programme was evaluated from a lot of point of views. depending on the interest of the evaluation, studies were conducted to uncover information related to subjects like: the scope of the programme, the type of participants in the programme, the factors motivating the students to be mobile, the cost and funding of student mobility, the study conditions during the study period, the recognition of achievements during the study period abroad on return, the socio-cultural effect of the mobility (like becoming more “european”), the personal development effects etc. based on the results of a direct research take on the students of the faculty of economic sciences of the "vasile alecsandri" university of bacău, the paper presents a series of results with reference to: the knowledge held by the students with reference to the erasmus + program, how they he perceives it, the reasons underlying the intention to benefit from the program, as well as those underlying the lack of interest in it. the research carried out was performed on a sample of 116 students from bachelor's degree studies years ii and iii of studies selected according to non-probability criteria, so that the obtained results exclusively reveal their point of view. keywords erasmus+ programme; motivations; knowledge; interest jel classification m31 introduction erasmus is the european union programme destinated for education and training and one of the best-known eu-level among higher education students. it was established in 1987 and it has a great impact on the possibility to study for more than 2 million people. the programme is named after erasmus of rotterdam (1465-1536), an important philosopher, theologian and humanist. the acronym erasmus comes from the syntagma european community action scheme for the mobility of university students. the birth of erasmus programme was complicated, even if today it has a lot of supporters in all eu countries. prior to the beginning of the programme, the european commission had been supporting pilot student exchanges for six years before erasmus came into being. it proposed the original erasmus programme in early 1986, but the reaction from eu member states varied: those with substantial exchange programmes of their own rejected the programme while the remaining countries were generally in favour of it. because of the budgetary aspects of the programme, in 1987 erasmus was on the verge of being withdraw from the commission actions, but after a studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 2 compromise between member states, the programme was adopted. in its first year of official functioning, 3 244 students from 11 countries have been its beneficiaries. after its foundation, programme suffered some transformations, being part or combing other similar programmes. in this direction, the erasmus programme, together with several other education and training programmes, was incorporated into the socrates programme which was established in 1995. socrates was replaced with the socrates ii programme in january 2000. that, in turn, was replaced by the lifelong learning programme (2007-2013) from 2007. erasmus + or erasmus plus is the new programme that combines all current eu programmes for education, training, youth and sport, which was launched in january 2014. currently, the programme has a budget of eur 14.7 billion, with the objective to give 4 million europeans the opportunity to study, train and gain experience abroad. the erasmus + programme, which will run until 2020, brings together seven previous programmes and it is set to provide opportunities for various categories of people and organizations. these seven programmes are: • lifelong learning programme • youth in action programme • the erasmus mundus programme • tempus • alpha • edulink • cooperation programmes with the industrialized countries in the field of higher education the scope of erasmus + programme is to contribute to meeting the objectives of the europe 2020 strategy for growth, jobs, equity and social inclusion, as well as the et2020 strategic framework for education and training. according to commission, the programme aims to promote the sustainable development of partners in the field of higher education and to contribute to the achievement of the objectives of the eu youth strategy. it addresses the following topics: • reducing unemployment, especially among young people; • promoting adult education, especially in the area of new skills and the skills required on the labour market; • encourage the participation of young people in the european democratic life; • supporting innovation, cooperation and reform; • reducing the rate of early school leaving; • promoting cooperation and mobility with eu partner countries. since 1997, the romanian institutions of higher education have started to be part of cooperation within erasmus programme. until 2016, more than 75,000 students from higher education, 62,000 young people in youth exchanges, including the european voluntary service, 20,000 young people in initial vocational training and over 30,000 teachers, auxiliary teachers, trainers and youth workers have benefited from the european union programmes (ghitulescu, 2017). studies about erasmus programme the erasmus programme was evaluated from a lot of point of views. depending on the interest of the evaluation, studies were conducted to uncover information related to subjects like: the scope of the programme, the type of participants in the programme, the factors motivating the students to be mobile, the cost and funding of student mobility, the study conditions during the study period, the recognition of achievements studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 3 during the study period abroad on return, the socio-cultural effect of the mobility (like becoming more “european”), the personal development effects etc. from the point of view of categories of students who participate in the erasmus programme, as study by krzaklewska & krupnick, completed in 2007, identified two such categories: • career oriented students they most often come from disadvantaged groups they are students with family incomes low, generally girls, coming from the south, center and eastern europe, they are older and their motivation is related to enrichment of academic knowledge, improvement the prospects for the future job etc. • b. experience-oriented students they are generally men, erasmus students, from western and northern europe countries, younger, and the reasons cited are related of the need to have new experiences, to learn something about different cultures, meeting new people, being independent, living in a foreign country . along with these categories of erasmus students, the same authors, krzaklewska & krupnik, introduce some of the main motives which sit at the base of the mobility. table 1 shows the categories and the main motivations for mobility. table 1. career-oriented and experience-oriented students and their motivations career oriented experience oriented reasons for going abroad indicated as important in survey • to improve academic knowledge • to enhance future employment prospects • to practice foreign language • to have new experiences • to learn about different cultures • to have fun • to meet new people • to be independent • to live in a foreign country student groups who were more likely to belong to specific category • non erasmus exchange students • females with lower family income coming from south (e.g. spain) central and east european countries (e.g. poland) • older • erasmus students • males with higher family income coming from west and north european countries • younger quote with my erasmus program i had the opportunity to start an international work career (bruno fernandes) i always wanted to smell freedom and independence (katerina markova) source: krzaklewska, ewa; krupnik, seweryn (2008), “the role of the erasmus programme in enhancing intercultural dialogue. presentation of the results from the erasmus student network survey 2007”. proceedings of the 4th international barcelona conference on higher education, vol. 6. higher education for intercultural dialogue and multiculturalism. barcelona: guni. available at http://www.guni-rmies.net. in another study regarding the motivations of erasmus student, one of the mentioned authors distinguishes four areas of motivation, which included 11 categories (krzaklewska, 2008): studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 4 1. academic (improving academic knowledge, studying in a different educational system, hoping that it will be useful for future employment/work); 2. linguistic (practicing a foreign language); 3. cultural (learning about different cultures, living in a foreign country); 4. personal (having new experiences, having fun, meeting new people, being independent, developing as a person) other studies use push–pull framework of student mobility in studying the motivations. push factors are elements that operate in the home country of the student whereby they stimulate the individual to study abroad; pull factors are elements of a host country that attract a student to study abroad. a combination of push and pull factors determines a student’s decision to study abroad then his/her destination choice (lesjak et al, 2015). gonzalez et al, 2011 find out that european student mobility is as a dual phenomenon: “ on the one hand, student mobility is influenced by economic variables, such as the price level of host countries or the geographical distance as a proxy for transport costs, and, … on the other hand, the observed tendency to choose countries whose climate is warm, above other considerations, brings into discussion the notion of student mobility as a leisure activity, as if european students collectively were trying to enjoy from the lifelong unique experience of living abroad”. other studies regarding erasmus mobility concentrated on the effect of the mobility on the beneficiaries. again, the effects can be put in different categories (dolga et al, 2015): • effects on the professional and scientific development of exchange students (acquisition of scientific knowledge and skills, acquisition of professional knowledge and skills, acquisition of foreign language knowledge and skills, identification of academic / scientific and professional opportunities); • effects on certain aspects of the students’ personality (development of relational skills, personal system of values, self-confidence, the feeling of independence, the feeling of belonging to a group or a community, attitude towards work and study, attitude towards the chosen profession, attitude towards family); • effects on certain aspects related to the social life and the interpersonal relations of exchange students (interpersonal relations with foreigners, relations with locals – romanians, interpersonal relations with family members and close friends); • effects on other aspects of the students’ life (eating habits, spare time habits, future career plans, future plan regarding family life • effects on level of agreement between the erasmus programme and the needs of students and of the university more pragmatic studies focused on the relation between the mobility and transition to employment and early career. teichler and janson (2007), after participating in the study the professional value of erasmus mobility. final report. presented to the european commission dg education and culture (bracht et al, 2006) conclude in 2007 that “erasmus students view the study period abroad as leading to international mobility, international competences, and visibly international work tasks while hardly promising career enhancement as compared to formerly nonmobile students”. an interesting subject of study, in the context of erasmus programme, was the existence and the formation of “european identity”. mitchell studied, in 2012, erasmus programme in terms of civic experiences. her study identified and widely validated three assumptions: (a) erasmus students engage insignificant contact with other europeans and (b) they become more interested in europe and other europeans and (c) self-identify as european. studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 5 oborune (2013) study, based on van mol (2009) work came to the conclusion that “erasmus programme influences students european identity, but on the other hand, students who take part differ from non-mobile students have more multicultural background, stronger national and european identity. the programme is a catalyst rather than promoter …”. this complex reality of erasmus programme needs additional work, and in this direction our paper focuses on identifying and validating motivations and factors associated with erasmus+ experience, from the point of view of the students of a romanian university. research methodology the research was carried out among the students from the bachelor's studies with frequency years ii and iii, of the faculty of economic sciences of the "vasile alecsandri" university of bacău. the sample surveyed was 116 students, representing about 48% of the total. the sampling method used was an improbable one all students attending the didactic activities were included in the sample in the first week of march 2019 as long as they wished to participate in the study; which is why the research was exploratory, the results representing only the point of view of the investigated students. despite their unrepresentative character, the results provide us with useful information, which are indicative in nature, on the investigated issue and can also be the basis for the formulation of hypotheses for extensive research, representative for the entire community of students as potential beneficiaries of the erasmus + program. research results regarding the degree of knowledge of the erasmus + programme by the investigated students, 100% stated that they had heard about it, but the opportunities offered are known to a small extent by those to whom they are addressed. most of the students know that through the erasmus + programme they can study abroad (over 79% have information about it) and, much less, they know that they can benefit from internships, vocational training, etc. abroad about 40%. however, the other opportunities offered by the erasmus + programme are little known. thus, over 60% of students have not heard that within the erasmus + programme can benefit from the erasmus mundus joint master's program (emjmd) or erasmus + loans for the masters and over 50% of them have not heard that the programme offers financial support for individuals with special needs. also, for the most part, those who have heard about the opportunities mentioned above (the erasmus mundus joint master's program, erasmus + loans for the masters, financial support for people with special needs) offered by the erasmus + programme, are not aware of extensive information. this low level of knowledge can only be partially attributed to the absence of students from erasmus + presentations that are regularly held in the institution, in the context where, according to the data in the table below, there are no major differences between the declared level of knowledge of those who they participated, respectively of those who did not participate in such presentations. the biggest differences from this point of view are recorded in terms of the possibility to benefit from internships, vocational training abroad etc.: 50% of students who participated in erasmus + presentations and only 28.5% of those who did not attend presentations have information about this opportunity. the differences in the level of knowledge of the different opportunities between those who participated and those who did not participate in presentations, appreciated by us as small, prove the existence of factors that affect the efficiency of the communication process, factors that can be held by students as well, in their quality of receivers (such studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 6 as inattention generated by total lack of interest / existence of other priorities, forgetfulness, etc.) but also by those who organize such presentations, in their capacity as broadcasters (such as unattractive presentations, the use of a specialized language not adapted to the audience, etc.). also, it should be kept in mind that information about the erasmus+ programme is also transmitted by other means advertising materials, web pages, etc., showing a low degree of knowledge of the benefits of the program, attesting to a lack of efficiency of the entire communication process, as we have stated previously, the cases can be kept both by the transmitter and / or the receiver of the information. considering that the low level of knowledge refers strictly to the 116 students investigated, it is necessary to verify this phenomenon at the level of numerous students, through representative research. if it is proven that the low level of knowledge of the program characterizes the entire student community, identifying the factors that affect the efficiency of the communication request is a priority in order to take measures to improve it and, implicitly, to increase the student’s interest in the erasmus+ programme. table 2. the structure of the students investigated according to the degree of knowledge of the different opportunities offered by the erasmus+ programme, by total and by categories depending on whether they participated in erasmus + presentations % in total category no. opportunity i d id n 't h e a r a b o u t it i h a v e h e a r d , b u t i k n o w n o th in g a b o u t it i h a v e h e a r d a n d i h a v e a m in im u m o f in fo r m a ti o n a b o u t it i h a v e h e a r d a n d k n o w q u it e a l o t a b o u t it total total investigated students 1 studies abroad 1.7 19.0 62.1 17.2 100.0 2 internships (practice, vocational training, etc.) 22.4 37.9 29.3 10.3 100.0 3 erasmus mundus joint master program (emjmd) 63.8 22.4 8.6 5.2 100.0 4 erasmus + loans for masters 60.3 31.0 6.9 1.7 100.0 5 financial support for people with special needs 53.4 32.8 10.3 3.4 100.0 students who participated in erasmus + presentations 1 studies abroad 3.3 16.7 60.0 20.0 100.0 2 internships (practice, vocational training, etc.) 13.3 36.7 36.7 13.3 100.0 3 erasmus mundus joint master program (emjmd) 50.0 30.0 13.3 6.7 100.0 4 erasmus + loans for masters 46.7 40.0 10.0 3.3 100.0 5 financial support for people with special needs 50.0 30.0 16.7 3.3 100.0 students who do not participated in erasmus + presentations 1 studies abroad 0.0 21.4 64.3 14.3 100.0 2 internships (practice, vocational training, etc.) 32.1 39.3 21.4 7.1 100.0 3 erasmus mundus joint master program (emjmd) 78.6 14.3 3.6 3.6 100.0 4 erasmus + loans for masters 75.0 21.4 3.6 0.0 100.0 5 financial support for people with special needs 57.1 35.7 3.6 3.6 100.0 studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 7 the students' perception of the erasmus+ programme was evaluated by means of statements, indicating to what extent the respective statement describes the evaluated program. thus, according to the results presented in table 3, as well as those of figure 1, for the investigated students, the erasmus+ programme is primarily a means of visiting other countries / places (the corresponding statement recorded the highest average score), but also: a means of knowing new cultures / customs, a means of practicing and improvement of english language proficiency, a starting point for those who wish to continue their studies abroad, a means of knowing education systems in other countries, a starting point for those who want to find a job / to establish abroad, a means of personal development, a means of connecting friends / socializing and, finally, a means of improving professional perspectives. table 3 the structure of the students interviewed according to the extent to which they consider that different statements describe the erasmus + program, evaluated on a scale from 1-not at all, to 5 to a great extent % in total students no. statement n o t a t a ll (1 ) t o a s m a ll e x te n t (2 ) t o s o m e e x te n t (3 ) t o a l a r g e e x te n t (4 ) t o a g r e a t e x te n t (5 ) i d o n o t k n o w total 1 it is a means of learning about education systems in other countries 0.0 1.7 13.8 27.6 56.9 0.0 100.0 2 it is a means of improving professional prospects (cv improvement / employment advantage) 0.0 5.2 19.0 31.0 44.8 0.0 100.0 3 it is a means of practicing and improving english language proficiency 0.0 3.4 10.3 25.9 58.6 1.7 100.0 4 it is a means of personal development (increasing confidence in one's own strengths, ability to adapt to new situations) 0.0 3.4 12.1 37.9 46.6 0.0 100.0 5 it is a means of learning about new cultures / customs 0.0 1.7 8.6 27.6 62.1 0.0 100.0 6 it is a means of connecting friends / socializing 0.0 3.4 15.5 39.7 41.4 0.0 100.0 7 it is a means of visiting other countries / places 0.0 0.0 6.9 27.6 62.1 3.4 100.0 8 it is a starting point for those who want to continue their studies abroad 0.0 0.0 10.3 36.2 50.0 3.4 100.0 9 it is a starting point for those who want to find a job / settle abroad 0.0 0.0 22.4 24.1 50.0 3.4 100.0 studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 8 4.16 4.19 4.28 4.29 4.40 4.41 4.42 4.50 4.57 3.9 4 4.1 4.2 4.3 4.4 4.5 4.6 it is a means of improving professional prospects (cv improvement / employment advantage) it is a means of connecting friends / socializing it is a means of personal development (increasing confidence in one's own strengths, ability to adapt to new situations) it is a starting point for those who want to find a job / settle abroad it is a means of learning about education systems in other countries it is a starting point for those who want to continue their studies abroad it is a means of practicing and improving english language proficiency it is a means of learning about new cultures / customs it is a means of visiting other countries / places figure 1. the average scores attesting the extent to which the interviewed students consider that different statements describe the erasmus+ programme, evaluated on a scale from 1-not at all, to 5 to a great extent referring to the experience and / or the intention to benefit from the erasmus+ programme, out of the total of the investigated students only 3.4% had an erasmus+ experience and all want to relive it. 22.4% of the students, not having an erasmus+ experience, indicated their intention to access the program, but most over 74%, are not interested in the program (they did not benefit and do not wish to benefit from it). (figure 2) figure 2. the structure of the students investigated according to the experience and / or the intention to benefit from the erasmus+ programme (% in total students) referring to the students who benefited from the erasmus+ programme (through mobility of studies and internships), the main reasons underlying the decision to leave in such mobility were: the desire for personal development, bonding with friends / socializing and visiting other countries. all the beneficiary students declared themselves satisfied with the experience, confirmed by the intention to leave again in such mobility. regarding students who have not benefited but intend to benefit from the erasmus+ programme, the main reasons stated as underlying this intention are: improving professional prospects (approximately 70% of those who did not benefit but wish to benefit from the erasmus+ programme indicated this reason among the first 3 most i was and i intend to go further, 3.4% i haven't been, but i intend to go, 22.4%i was, but i don't intend to go anymore, 0.0% i was not and i do not intend to go, 74.1% studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 9 important), the practice and improvement of the linguistic knowledge of english and personal development (both indicated by about 54% of the students) (figure 3). figure 3. the share of students who have indicated a certain reason as being the basis of the intention to go into erasmus+ mobility, in total students who have declared that they have not been, but intend to go in mobility (% in total students) note: each student has indicated maximum 3 reasons, the most important ones being overwhelming (about 3 quarters of the total students interviewed), the students who neither benefited nor intend to benefit from the erasmus+ programme indicated, in particular, the main reasons for the lack of this intention: the linguistic difficulties generated by lack of knowledge / insufficient knowledge of the language of the host country (approximately 53% of those who did not benefit and do not wish to benefit from the erasmus + programme indicated this reason among the first 3 most important ones), fearing the academic demands of the host university (approximately 49%), linguistic difficulties arising from insufficient knowledge of english and the existence of other priorities (approximately 40% each) (figure 4). figure 4. the share of students who have indicated a reason as being based on the lack of intention to go into an erasmus + mobility, in total students who stated that they were not and do not intend to go on a mobility (% in total students) note: each student has indicated maximum 3 reasons, the most important ones conclusions the main results of the research, representing exclusively the point of view of the 116 students from the bachelor's degree studies years ii and iii, of the faculty of economic 7.69 7.69 23.08 30.77 30.77 38.46 53.85 53.85 69.23 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 to learn about new cultures / customs to make friends / socialising to visit other countries / place to identify possibilities for further study… to find a job for me / settle abroad to learn about other education systems to practice and improve english… for personal development to improve professional prospects 11.63 13.95 13.95 18.60 20.93 32.56 39.53 39.53 48.84 53.49 0.0 10.0 20.0 30.0 40.0 50.0 60.0 fear of not being able to adapt to the… i no longer apply for mobility because… longing for family / home no interest to me fear of being alone among strangers lack of financial resources linguistic difficulties caused by… i have other priorities right now fear of not being able to rise to the… language difficulties arising from the… studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 10 sciences of the "vasile alecsandri" university of bacău, who were investigated, with reference to the information held and the way they perceive the erasmus+ programme, the reasons for the manifestation and the lack of intention to benefit from it are presented as follows: there is a relatively low level of knowledge of the opportunities offered by the erasmus+ programme by the investigated students. in general, it is known that through the erasmus+ programme you can benefit from studies abroad (over 79% of the respondents said they have information about it) and, to a lesser extent, the program offers the opportunity to go to internships, vocational training, abroad etc. (approximately 40%). other opportunities offered by the program: the erasmus mundus joint master's program (emjmd), erasmus + loans for the masters and financial support for people with special needs, however, record a very low level of knowledge, most of the respondents declaring that they have not heard of them; referring to how the erasmus+ programme is perceived, for the investigated students this is especially a means of knowing new cultures / habits, a means of practicing and improving the english language skills, a starting point for those who want to learn, a way to continue studies abroad, as well as a means to learn about education systems in other countries; of the total investigated students, a low weight 3.4% benefited from the erasmus+ programme, the satisfaction gained as a result of this experience being confirmed by the unanimous intention to benefit from the program again; 22.4% of the students did not benefit, but wish to benefit from the erasmus+ programme, the main reasons indicated by them as being the basis of this intention being: improving professional perspectives, practicing and improving english language skills, personal development; about 3 quarters of the total students interviewed have not benefited and do not wish to benefit from the erasmus+ programme, the linguistic difficulties generated by the ignorance / insufficient knowledge of the language of the host country, the fear of the academic demands of the host university, the linguistic difficulties generated of the insufficient knowledge of the english language and the existence of other priorities, being the main reasons indicated to a greater extent by them as being the basis of the lack of interest. references bracht oliver, engel constanze, janson kerstin, over albert, schomburg harald, teichler ulrich (2006), the professional value of erasmus mobility. final report. presented to the european commission dg education and culture. dolga l., filipescu h., popescu-mitroia m.m., mazilescu c.a. (2015), erasmus mobility impact on professional training and personal development of students beneficiaries, procedia social and behavioral sciences 191, 1006 – 1013. ghitulescu radu (2017), de 20 de ani în românia, programul erasmus schimbă vieţi, deschide minţi, market watch, no. 195, available at http://www.marketwatch.ro/articol/15655/de_20_de_ani_in_romania_progra mul_erasmus_schimba_vieti_deschide_minti/ krzaklewska, ewa (2008), students, staff and academic mobility in higher education, michael byram & fred dervin (eds.), cambridge scholars press. krzaklewska, ewa; krupnik, seweryn (2008), “the role of the erasmus programme in enhancing intercultural dialogue. presentation of the results from the erasmus student network survey 2007”. proceedings of the 4th international barcelona conference on higher education, vol. 6. higher education for studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 11 intercultural dialogue and multiculturalism. barcelona: guni. available at http://www.guni-rmies.net. kumar v., aaker, d.a., day g.s. (1999), essentials of marketing research, john wiley & sons, inc., new york chichester weinheim brisbane singapore toronto. lesjak miha, juvan emil, ineson elizabeth m., yap matthew h. t., podovsovnik axelsson eva (2015), erasmus student motivation: why and where to go?, higher education, 70:845–865, springer. mazilescu crisanta-alina, dolga lia, filipescu hannelore elfride, popescu-mitroi maria monica (2019), erasmus +, o punte de legătură între universități și organizații, eurostampa, timisoara. mitchell kristine (2012) student mobility and european identity: erasmus study as a civic experience?, journal of contemporary european research, vol. 8 issue 4. oborune karina (2013), becoming more european after erasmus? the impact of the erasmus programme on political and cultural identity, epiphany: vol. 6, no. 1. rodrıguez gonzalez carlos, mesanza ricardo bustillo, mariel petr (2011), the determinants of international student mobility flows: an empirical study on the erasmus programme, higher education, 62:413–430, springer. teichler ulrich, janson kerstin (2007), the professional value of temporary study in another european country: employment and work of former erasmus students, journal of studies in international education, 11: 486. van mol, c. 2009. “the influence of european student mobility on european identity and subsequent migration aspirations. a theoretical framework on european student mobility” working paper no. 1 universiteit antwerpen. http://www.guni-rmies.net/ studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 1 furniture accessories market: an exploratory approach at european market level petrache (lang) beatrice georgeta universitatea transilvania din brasov marketing kommunikation manager bei simausrom austria abstract in this article, we aim to identify the views and attitudes of major furniture manufacturers in the european union on the current situation and trends of the european furniture market and furniture accessories. if for the furniture market has been made more studies and research along the way, for the furniture accessories market this is the first qualitative research to be carried out both at national and european level, a initiative caused by the fact that we have not identified other secondary sources with the exception of data taken from a representative producer, which supplies over 80% of furniture accessories to major furniture manufacturers in europe. national and european statistics do not highlight the market for furniture accessories, although in our opinion it is of great importance for the reference industry. in this context, a qualitative research has been carried out whose main objective is to identify the role accessories have in the ergonomics and design of furniture of all categories, regardless of their destination (house, office, hotel, restaurant etc.). the specific objectives of qualitative research are: to identify the opinions and attitudes of the managers of the major furniture manufacturers on the importance of furniture and furniture accessories at the industry level; identifying the views and attitudes of the furniture managers in the furniture industry on the specific market trends in terms of the dynamics of consumer preferences on this market. keywords european furniture market; circular economy; eco-label jel classification m31 introduction the european furniture and accessories industry is of particular importance in international trade, providing over one quarter of the world's need in the field and over one million jobs at the 130,000 profile companies. smes account for about 70% of the total added value, of which a significant share is made up of small and microenterprises. in 2015, the european production of the sector amounted to approximately eur 92 billion, the added value being almost eur 30 billion, and in the context of the growth of the housing parks, for 2018 it was expected that the furniture would hold between 1.5 and 2% of the purchasing power of households. the importance of our research on this market is first demonstrated by the fact that a quarter of the world furniture production comes from the european union, although this industry is quite fragmented in europe. as mentioned above, in 2016, there were almost 130,000 furniture manufacturers on the european market, of which about 70% were smes, and the number of employees in production alone amounted to about one million people (simasrom). production at 2017 was € 86 billion, of which added value amounted to approximately € 31 billion (eurostat). manufacturers of furniture accessories are very small and difficult to identify, and official statistics include these products also in the generic category of "furniture". germany, italy, poland, france and 2 austria are among the top 10 world furniture manufacturers, accounting for over 19% of world production and 60% of european production. in addition, the european furniture market is of great importance from the perspective of the consumption of furniture per capita in europe, reaching about 2% of the purchasing power of households (eurostat). if major world furniture manufacturers are located in several european countries, the main european furniture accessories manufacturer is in romania (simausrom) and supplies more than 80% of the accessories needed by major european manufacturers of furniture. these are the main reasons why i chose the furniture market as the research theme in the european union. the overall objective of the research is to identify the role that accessories have in the ergonomics and design of the furniture of all categories, regardless of their destination. the article has the following parts: summary, introduction, literature review, overview of the market, research methodology, results and discussions, conclusions. finally, the bibliography used in the research documentation is presented. literature review in international literature there is an intense concern for studying markets, for preference analysis, but the role and importance of consumer furniture accessories is not highlighted at all. in this context, we will present some aspects of the furniture market at european level, namely a brief analysis of them, as evidenced by various papers and reports. the nineteenth century brought radical changes throughout europe, as evidenced by the work of some specialists (harrsion, 1971). one of the main aspects of the analysis of the literature that is of interest to our research is that furniture manufacturers need to better adapt to the future demands of customers through functionality, aesthetics, material quality and price, all in the context of sustainability (vink et al, 2012; vos and der voordt, 2002). a concept of relative actuality, the circular economy, also becomes applicable in the furniture industry at european level, with emphasis being placed on the reuse of materials and implicitly on waste minimization, all of which are achievable by designing new products so that a circular pattern can be generated by business in the field (macarthur foundation, 2013). as an argument in favor of the existence of circular economy in the furniture sector at european level is the use of chemicals with harmful effects, which if applicable will lead to clean industrial policies in this area. another aspect that is linked to the circular economy and which is in the view of researchers, but especially regulating bodies, refers to the eco-labeling system. at european union level, this system encourages the production of durable, purposefitting furniture, easy to repair and easy to dismantle in separate material streams at the end of its useful life to maximize recycling potential. according to commission decision (eu) 2016/1332, the european commission has extended the scope of ecolabeling criteria by increasing the number of potential products covered, thus creating greater possibilities for the furniture market, although second-hand furniture products are not covered by that decision (jrc, 2015). regulation (ec) 66/2010 aims to establish an eu-wide voluntary eco-labeling scheme of type iso, based on scientific and technological criteria, with market orientation, taking into account the most important effects and also by creating the premises of good understanding by consumers. studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 3 overview of the furniture market global furniture trade accounts for around 1% of global trade. it grew rapidly by 2008 to us $ 117 billion and declined by 19% in 2009. at present, international trade has returned to pre-recession and is expected to grow by about 5% by 2020. in 2019, asia and south america will be the regions with the highest demand for furniture, north america will experience modest growth, while in europe stagnation will continue, with the exception of eastern europe. currently, a quarter of the furniture production in the world is made in the european union, with the role of germany, italy, poland and france (among the top 10 furniture manufacturers worldwide) being particularly important as they have an aggregate share of 13% of world production and almost 60% of total eu production. according to reports and research in recent years, the european furniture market is recovering slowly and steadily after the crisis triggered in 2008. from the analysis of the statistical data, we find that the share of eu production in the world furniture market is decreasing over the period 2005-2017. a report in 2017 shows that the global furniture industry is worth $ 395 billion, valuation being based on production prices (www.csilmilano.com). the world's largest exporter is china, which has doubled its international sales over the past six years. still, china's exports fell by 6%, to $ 49 billion in 2016 and 36% of all furniture exports. at a distance, china is followed by major european producers: germany (8% of total exports), italy (8%) and poland (7%), these european countries registering increases during the analyzed period. in terms of imports, the largest market is the united states (26% of the total), followed by germany (11%), great britain (6%) and france (6%) (bosch et al, 2017). furniture products record different performances in terms of the competitiveness of eu producers in domestic and foreign markets. some furniture items are less sensitive to international competition than others for various reasons: price dynamics, design and innovative product content, purchasing process, product characteristics, and other factors linked to the production process. the eu production position varies significantly between segments, as illustrated in table 15. germany and italy together account for 40% of total eu furniture production. the rate increases up to 50% for kitchen furniture and up to 45% for office furniture. on the other hand, the share of these countries is reduced to 32% in the upholstered furniture segment (poland first, followed by germany and italy) and 27% for mattresses (eurostat). regarding the dynamics of imports, the main factors that stimulate imports are: frequent practices by manufacturers of delocalization and outsourcing strategies to allow companies to remain competitive. in a study conducted by csil, about 60% of western european companies said that some phases of their production processes are outsourced or prefer to buy components from third parties (www.csilmilano.com); the availability of raw materials in asia (rattan, bamboo, sugar cane, etc. for outdoor furniture) has led to a significant increase in imports of such raw materials; the penetration of furniture in the european market such as office furniture, is still low, although it has doubled in the last 10 years. china is the most important non-eu supplier in every furniture segment, but its relative weight compared to competitors varies, with the largest share in upholstered segment (accounting for more than 70% of eu imports from non-eu countries) and in the offices segment (66%). vietnam, the second supplier in terms of finished furniture items, is the second country at a certain distance, but its relative importance has increased in the office segment (eurostat). 4 as regards the materials used, most furniture products are made of wood or wood-based components (except mattresses). table 1. situation regarding the materials used in the manufacture of furniture in the european union (2017) materials used percentage of total furniture production wood / based on wood furniture 59% metal furniture 14% upholstered furniture (upholstered, mattresses) 15% furniture made of other materials (plastic, bamboo, rattan, glass, etc.) 12% total 100% source: eurostat the main factors affecting the competitiveness of furniture manufacturers at european level are: availability of raw materials and skilled labor, investment in machinery and equipment, investment in innovation and design. research methodology the research conducted and presented in this article is of a qualitative nature and aims at identifying the views and attitudes of major furniture manufacturers in europe on the current situation and trends of the european furniture market, including furniture accessories. the overall objective of the research is to create a clear picture of the profile of the european furniture consumer with the identification of the role of accessories in the ergonomics and design of furniture of all categories. the specific objectives of qualitative research are: identifying the views and attitudes of the furniture managers in the furniture industry in terms of the dynamics of consumer preferences; identifying the views and attitudes of the major furniture manufacturers on the importance of furniture accessories at the industry level. the qualitative research method chosen was the interview, and the qualitative research technique was the in-depth interview (brătucu and brătucu, 2016), thus wishing to know the opinions of the managers of the furniture companies. the process used in the research was semi-structured interviewing, and the interview guide was used as a tool. the sample comprised 25 managers of major furniture companies from representative countries on the specific market, fulfilling the necessary conditions to achieve the research goal and objectives, respectively having decision-making power at the strategic level. participation in the interview was conducted on a voluntary basis, using a selection questionnaire in the beginning of which the purpose and objectives of the research were presented. after receiving the approval from the 25 managers, the guide for the in-depth interview was implemented. the option for the qualitative research method through the interview derives from a series of previous researches carried out on the furniture market and whose results have been validated over time. thus, marcus knauf conducted a market study in which he analyzed the attitudes of german producers and consumers towards lightweight furniture and the use of light wood-based materials in furniture design using a multimodal technique based on the quantitative and qualitative methodologies used in social and economic research (knauf, 2015). the essential aspect of the research, which served as a benchmark in choosing the research method in this article and gave us confidence in the results, was interviewing german furniture sales representatives and studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 5 observing customers in specialized stores. research has proven to be an important aspect of our approach: customers consider quality, price and design as central elements in purchasing decisions, and the furniture's weight is in a secondary place. all these three elements (quality, price, design) are significantly outlined in the furniture products by accessories, namely feet, handles and the like, the perception of quality and design being strongly influenced by them. the production of furniture is also significantly influenced by technologies, and from this point of view there is a strong technological advance, a fact that is also found in the production of furniture accessories. research over the past 20 years shows that some european countries, although resembling in terms of technologies, differ greatly in organizing the market (germany and italy), in particular the size distribution and the organization of retail trade, these differences have an influence on the dynamics of production, prices and exports (florio et al1998), relevant issues, and now, even under the impact of globalization (herrigel, 2015). technological progress is strongly influenced by information and communication technologies, internet of things (iot) technologies being relevant for the furniture and accessories industry. thus, according to research carried out on the italian market, the behavior of manufacturers in the sme category is strongly influenced by the internet (balocco et al, 2008). other significant researches have been made in connection with the ergonomics of the furniture, and the accessories also have a significant, most often defining contribution (ismail et al, 2017). for the purpose of this research, we have in mind representative companies in the european furniture industry, with whom simausrom is doing business, being the supplier of more than 80% of the accessories these major producers use in their production. also, the selected sample includes a number of large distributors of furniture in europe, who buy furniture from major manufacturers as well as from smaller manufacturers. in the research, it was chosen for the guided sampling, using the quota method, which proved to be appropriate in several previous qualitative research (silverman, 2013). the main aspects considered in the sample constitution were, on the one hand, the size and structure of the sample, aspects considered relevant in the literature, even if the opinions of some authors did not excel in preciseness (golafshani, 2003; silverman, 2013) and on the other hand they had in view the complex concept of "power of information" (malterud, 2016), a concept considered by the authors of this research to be the most conducive to reaching the goal and objectives of research, because it covers multiple aspects in interdependence (the type of furniture, the materials from which the accessories are made, etc.). the topic of the interview was as follows: theme 1. the strengths, weaknesses, opportunities and threats existing on the european furniture market; theme 2. producers' views on the place of furniture accessories within the value chain and the extent to which accessories are among the factors affecting the competitiveness of european furniture manufacturing and distribution companies; theme 3. the opinion of managers in the field on the importance of accessories in the purchasing decision; theme 4. the specific importance of the presence of furniture accessories in promotional messages. the obtained answers were recorded and then stored in electronic files. subsequently, these files were transcribed, the information being processed by the technique known as content analysis. 6 results and discussions after the transcription, centralization and processing of the data obtained, the vertical and horizontal analysis was carried out, resulting in the following aspects: theme 1. strengths, weaknesses, opportunities and threats on the european furniture market. the views expressed by the interviewed managers were grouped according to similarity for each highlighted issue in order to finally make a swot analysis on the furniture market in the eu, which would express the views of the major producers and major traders in europe. thus, the interviewed producers consider that the main strengths are: the presence in the european market of all sections of the furniture production value chain. furniture manufacturers in the eu have a wide variety of inputs, from materials to accessories, a wide network of companies and qualified personnel in all fields of specialization, which gives manufacturers a good ability to adapt to requirements, diffusion and personalization of products. high quality raw materials, materials and accessories. the main elements that, in the opinion of interviewed managers, provide additional value in the specific market are wood, leather, metal accessories and finishes. advanced european technology and know-how. the views of all managers converge towards the idea of technology associated with productivity and quality. this observation is valid for materials (leather, wood, fabrics, finishes) and for accessories that are distinctly highlighted and where the requirements are geared to a great variety of materials and shapes / designs. all managers believe that european furniture design is currently unmatched worldwide. existence of other values beyond the price. furniture production has a great tradition in europe. according to managers, furniture production, associated with other european cultural heritage, gives european manufacturers a great capacity to incorporate innovation into manufactured products, constantly seeking different styles and fostering the development of skills in the field of creativity, skills that are recognized worldwide. existence of advanced research centers and design schools. european materials and design research are considered as a global opinion maker. most surveyed producers believe that europe continues to have key competences in product design, research and innovation, aspects that help them grow within the value chain, increasing their contribution to added value. the european market is of considerable size. the furniture market in europe is mature and extremely dynamic. managers appreciate that european furniture production covers between 25 and 28% of world requirements, demonstrating its strength and competitiveness. cooperation and interaction within clusters. furniture manufacturers surveyed believe that the existence of clusters in the field is beneficial as it makes possible cooperation and interaction across the value chain, with synergic effects being visible at the level of innovation, design and diversification. the main weaknesses in the european furniture industry and furniture market highlighted in the interviews are: the high cost of labor. the furniture sector requires intensive and dedicated work throughout the entire production chain, both in the production of the necessary materials and accessories, in which the incidence of these costs in the production of furniture is relatively high. it has thus become european furniture production to compete in those markets where labor is (still) cheaper. labor is aging. manufacturers believe this is a weak point that worries them, all the more so as it is seen in the "upstream" of material and accessories studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 7 manufacturers. the problem becomes even more important than that. in their view, there is a lack of ability to bring young workforce into the field and to create effective training facilities. demand still has weak determinants. the residential real estate sector has not yet recovered after the shock caused by the crisis, and those who are currently building practice low prices. in addition, the population tended to spend less on furniture in the last 10 years. protectionist measures in other markets. while the european furniture market is the most open global market, there are protectionist measures in other markets that generate significant distortions in exports. opportunities identified in interviews with major eu furniture manufacturers and distributors are: new markets. gulf, china and russia have become attractive markets, the number of buyers in the "peak" segment is steadily increasing, and local and foreign competition on these markets is still weak. furniture manufacturers appreciate that potential buyers in those markets will spend more on their furniture than europeans. changing consumption patterns. in the opinion of manufacturing and marketing companies, consumer patterns are changing, with tendency towards functionality and adaptability to space, to the detriment of sustainability. in terms of accessories, managers are announcing the trend towards matt metal or classic "patina" (rust, wrought iron, bent metal, painted, etc.), somewhat decreasing the intersection for glossy stainless steel or plastic. manufacturers believe that changing consumer patterns is an option, given their ability to adapt to new requirements through technology, staff and know-how, and traders through capabilities to interact with customers through their deployed crm programs. exploitation of comparative advantages: competition through quality. the integration of the western european production system with the central and eastern european production system can lead to increasing the competitiveness of products on the domestic and export markets. in the case of furniture accessories, the major manufacturers buy them almost exclusively from firms in central and eastern europe, simausrom finds nominated by all 15 producers surveyed. the threats mentioned in the interviews are: strong competition from asian countries. imports from asian countries are on the rise, with an important share being focused on the segment of average or small buyers. costs and availability of materials and accessories. fluctuations in raw material prices and availability, including accessories, are seen as threats by furniture manufacturers, whose negative impact is felt at their level. insufficient protection of the intellectual property right. the furniture industry proposes products with rising intangible content, which is mainly found in the brand and design. mobile furniture manufacturers and traders consider that these elements ensure their competitiveness as they are well protected, which is not the case at present when the specialized institutions formalized these issues very much. evolution of retail markets. many retailers have invested important amounts for network development, their dominant option being to products that target "medium" and "economic" segments. increased quality of non-european products. this is considered a threat, but it is found that products coming from outside europe have a growing quality, proof of the technological development of the industry in the exporting 8 countries, associated with relatively low prices. this aspect is noticeable both in materials and accessories. as can be seen, the importance and role that manufacturers and traders attach to accessories as parts of furniture is growing, context in which the next topic of the interview continued to discover how competitiveness affects accessories. theme 2. views on the place of furniture accessories within the value chain and the extent to which accessories are among the factors affecting the competitiveness of european furniture manufacturing and distribution companies. producers and traders surveyed consider that furniture accessories are among the essential elements of competitiveness, which results from several aspects. their weight in the total cost of furniture pieces ranges from 7 to 18%, depending on the type of material, design, level or degree of machining and others. the share of furniture making materials, as described by the respondents, is shown in figure 1. figure 1. importance of the elements that make up the pieces of furniture from the perspective of the manufacturers the main factors that manufacturers and traders consider to be interfering with the analysis of competitiveness in furniture production from the perspective of accessories are: the extent to which costs with the necessary accessories affect profitability; the availability of accessories to specialized manufacturers; the cost and availability of "upstream" specialized workforce at the manufacturers of accessories; investments in machinery and equipment at producer level; r & d, innovation and design at producer level; r & d policies, intellectual and industrial property rights, sustainability, etc.); price trends in the market. leather 3% textiles 7% plastic 9% metal accessories 16% marble/stone 1% glass 2% wood, chipboard, mdf 26% lipici/adezivi 2% rubber 2% components (thread, strings, decorations, embroidered patterns, etc.) 17% other unidentified components 15% studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 9 the place of furniture accessories is shown in figure 2 and is the result of the views of manfacturers and retailers. figure 2. place of accessories in the value chain in the furniture industry it turns out that accessories are an important factor for competitiveness, both in terms of costs and the importance of managing the product portfolio. theme 3. the opinion of managers in the field on the importance of accessories in the purchasing decision. furniture manufacturers and retailers believe that most customers choose the furniture according to the quality of the materials they associate or correlate with each other with the quality of the accessories and the mechanisms that give it ergonomics and functionality. as can be seen from the swot analysis above, buyers are increasingly expressing wishes that metallic elements and mechanisms that ensure functionality are from a particular material painted in a certain color, etc. theme 4. the specific importance of the presence of furniture accessories in promotional messages. producer and trader's views converge to the idea that mentioning an enhancement aspect in promotional messages is an important element for good product and brand positioning on the market. ten of the manufacturers and ten traders appreciate that accessories and mechanisms must be components of the psychological axis as they generate the idea of functionality and stability of the furniture, especially when it comes to armchairs, swings, tables, deck chairs and beds. also, in the case of bathroom and hall furniture, the accessories are of particular importance and they also have ornamental features. timber solid wood panels finished wooden panels wood components production of furniture accessories chemical products textile and leather products 10 from the qualitative research carried out through the in-depth interview at the level of some major european furniture manufacturers and traders, we can deduce the quantitative research that will succeed. thus, we conclude that the main assumptions that will be confirmed or denied by the future quantitative research are: h1. consumers differentiate the furniture produced in europe through quality elements of materials, accessories and design; h2. european consumers are increasingly aware of the importance of technology and know-how in furniture manufacturing; h3. european consumers prefer to address specialized retail shops rather than directly to furniture manufacturers; h4. non-european furniture is increasingly preferred by buyers on the eu market due to the progress made in quality and design; h5. european buyers view accessories as essential elements in the decision to choose and buy furniture; h6. european buyers use the brand as a risk mitigation method before buying; h7. european buyers increasingly prefer the metallic accessories that are related to the natural environment (rust-like, metal-like, made of metal or blasted metal) instead of glossy metals; h8. the presence in the promotional messages for furniture of information and images containing accessories is in line with customer expectations these hypotheses resulting from qualitative research will be taken into account in the design of a future quantitative research, to be validated or invalidated. conclusions all aspects presented in the above summary underline the role and importance of accessories in furniture products, product management, on the one hand, and purchasing decisions, on the other hand, according to the views expressed by largescale manufacturers and traders at european level. thus, among the main strengths they have mentioned in relation to the production and sale of furniture, they refer to the high quality and aesthetics of european products due to r & d activities, manufacturing technologies and the professionalism of manufacturers. the weaknesses identified by manufacturers and traders are the high labor cost, which is relatively aging, the weak determinants of demand and the inadequate protection of intellectual and industrial property rights. opportunities identified and presented by the respondents are the existence of new markets, the changing of the consumption patterns and the possibility of adapting the european producers and traders to the new requirements, as well as the real possibility for the producers to exploit the r & d technologies and resources in order to increase their competitiveness by quality. the main threats mentioned are: strong asian competition, the costs and availability of materials and accessories, insufficient protection of intellectual property rights, the evolution of retail markets to weak purchasing power segments and the increase in the quality of non-european products. the interviewed producers and traders consider furniture accessories to be among the key elements of competitiveness. by invoking production management, it is estimated that the share of accessories in the total cost of furniture is in the range of 7-18%, depending on the type of material, design and level or degree of machining. manufacturers and traders believe buyers in the european furniture market are increasingly expressing wishes that metallic elements and mechanisms that ensure functionality are from a certain material, painted in a certain color, etc., unlike previous periods when the problem accessories were at a very low level in the customer's concerns. studies and scientific researches. economics edition, online first, 2019 http://sceco.ub.ro 11 producer and trader's views converge to the idea that the mention of promotional messages on an accessory item is an important element for a good product and brand positioning on the market as it generates the idea of functionality and stability of the furniture and in the case of bathroom furniture and the hallway, the accessories also have an ornamental role associated with the design. considering all the aspects presented above, we believe that the qualitative research achieved has reached its goal and becomes a very good precursor for the quantitative research to be carried out in a specialized market, namely that of furniture accessories at european level. references “the eu furniture market 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(2002). tomorrow’s of fice through today’s eyes: effects of office innovation in the working environment. journal of corporate real estate, 4,pp. 48–65. www.csilmilano.com www.erostat.com www.eurostat.com http://www.mckinsey.com/mgi http://www.csilmilano.com/ http://www.erostat.com/ http://www.eurostat.com/ the risk in management, derivation from interaction between the micro and the macro-economics 17 the risk in management, derivation from interaction betwen the micro and the macro-economics ciocea costel, ec.phd, s. i. f. moldova turcu ovidiu-leonard, professor phd university of bacău abstract : the managerial activity becomes more and more complex, together with the development of the markets on both national and international levels. the manager is subject to information pressure that come from the micro and macro-economics field and the way in which they succeed in being smoothly merged by the managerial team is proof of the activity development of the companies. the present crisis, which has its roots in a financiar crisis, has grown rapidly and transformed into a general economic crisis. the hereby study comprises these aspects and tries in an almost general manner to offer to the managerial activities an adequate support. the thoughts of the neo-classics on the phrase „bussiness risk” has known rapid, consequent and consistent approaches, so that today we cannot regard the risk phenomenon but rationally, systematically inter-dependent, exhaustive and continuous. the rational approach is itself achieved in the context of using new and detailed information that are globally extended and developed, by means of intuition and prediction. in the context of the globalization of economy, the risk at macroeconomics level, with acceleration in types of macro-society risks interacts organically with the micro-economic risks at the level of effects measurement in the triade companyconsumer environment. if at microeconomics level the consumer’s behaviour seems to be the starting point of in identifying the risks, thanks to the marketing research, at macro economics level the decisive aspects seem harder to shape and have a higher reaction type. once started they overlay most often with beginning of the crisis, either economical, or financial, social and the risk factors appear with different intensities in the developments with multiple combinations and final effects, of the most impredictable ones. the world banking system, which ensures the flow and functioning of all other co-existing world sub-systems by means of money represents a marking point in the evaluation of risks at macro-economic level and of the regional crisis. if not before long the banks were accused that they were financing only the ones with financiar power (trans-national companies, investments funds, project between states), in the last decade the northamerican finances considered as opportunity: real estate finances, with stress on the houses for the people less advantged. in 1977 was issue a law entitled ,,comunity reinvestment,, law that practically forced the banks and savings banks loan the disadvantaged communities this law being roughened on time and then let loose. from this moment on the banks that served the poor neighbourhoods had to choose between dropping off on development or giving highly risky loans, loans that could not support installments of the corresponding to the assumed risk. the banks did not escape the trap when the big constructers and financiar handlers have succeeded to announce accesible houses in a large number. these projects had to be financed in large quantities by mortgages of poor quality. (houses that were accesible subprime). by encouragement from the legislative these debentures for mortgage on market were supposed to be covered, by keeping a part and re-selling under another name by the m.b.s. (mortgage baked securities), meaning „packages” that re-organized hundreds of primary claims whose reimbursement was guaranteeed by the state. being geographically variuos, these m.b.s. seemes thus less risky, as they gave the illusion that studies and scientific researches edition: economics, no. 13 (2008) the risk in management, derivation from interaction between the micro and the macro-economics 18 they were 100% secure. the inflation met the requirements of the real estate buyers, but not of the new buyers because the costs with mortgage were causing more and more problems. finally appeared the real estate loans without payment in advance and with very low interest, at first which were to grow eventually. when the monetary policy interest grew, the real estate sector became the main element of triggering a huge financiar crisis. the decline of the real estate funds value also triggered the collapse of the deriving financiar products; the massive issuence of „subprime” mortgage debentures destined to the disadvanteged communities being the essential element of the financiar crisis. in particular, the local financiar area, the state deeds, instruments by which the state was borrowing in behalf of the tax payers, that is in the accounts of the installements flowed in by taxes and assesments; they tend to exceed those of the deposits from the commercial banks. additionally the authorities granted fiscal facilities, of which the banking instruments of saving do not beneficiate. these instruments can be issued on short, medium and long term. state dees on short term are certified by the treasure house with discount, with deadline of up to one year (six months and one year). the discount ceritifcates are state deeds without interest coupon which can be bought by an invester at a lower price than the nominal value and on deadline he will cash in the nominal value. the state deeds on medium and long term, of benchmark type (fiducial) are state bounds with the deadline of over an year (three, five or ten years), sold on nominal value, with discount or bonus for which the issuer pays annualy with interest. in this context the local financiar markets, either primarely or secondary, have the same purpose – diminishing pressure on liquidity. the buy offers on the primary market can be deposited only by means of a bank which stands for the main dealer, the banks which have this quality can participate at state deed auctions, both in their own name, as well as in the name of its clients. the buying at state deeds auctions are competitive, that is the issuer indicates besides the value he/she wishes to knock down also the minimum installement of the interest he/she is willing to accept. in the case of such an offer the investor auctions independently of the main dealer by who he places the offer – can also be performed non-competitive buying offers, by which the invester indicates only the value he/she wishes to knock down. the secondary markets represent multilateral systems that facilitate freely the meeting between demand and offer of sellers and buyers of state deeds. the main secondary market is administrated by the national bank, on which they can deal state deeds on short, medium and long term, by using the services of authorized middlemen: main dealers, credit institutions, companies providing financiar investment services. the need for liquidity is affected also by the psychological impulses of the players (small or big) on the financiar market, of knowing their banking placements quaranteed – problem with which were also confronted the advanced savings g7, at the recent negotiations. in other words the population’s deposits in banks are quaranteed by a quarantee fund. on the inter-banking market does not exist such an entity. in order to form on the banking market also such a form of quarantee should theoretically take place at first moratorium and bankruptcy procedures at all banks – to be hypothetically admit that the entire system is bankrupt. on the european continent the european central bank (e.c.b.) made known the fact that the states are ready to interfere in the shareholding, by making available special credit lines or by buying from them, with the help of the treasure house, packages of „toxic” mortgage bounds. the latter is the solution propsed by the paulson plan, which was initially rejected by the north-american legislative. h. paulson, as the european governments, chose to nationalize the banks, with the faith that this way they could prevent new banking bankruptcy and at the same time to restore the banking and financial sector before that the real sector of world economy to be affected by the diminishing of the credit and that the world economy to confront itself with a long lasting recession. the advantages studies and scientific researches edition: economics, no. 13 (2008) the risk in management, derivation from interaction between the micro and the macro-economics studies and scientific researches edition: economics, no. 13 (2008) 19 of the national economy lay in the fact that our „rudimentary” banking system surprisingly represents a strenght point in these moments because it keeps us away from the crisis because of the ground offer, which lacks in sofistication. in the condition of real estate prices drop and in the situation in which these are quarantees for the approved mortgage credits te romanian banks will face losses. these considerents of inter conditioning of the romanian financial situation and the european and american is underlined also by standard and poor‘s who supported, previously the rise of the world financiar crsis, the revising decision in a negative sens of the rating perspective of the european states with the emerging economies. in the general context enlarging the money quantity without backup holds only one name: inflation and the financing alternative by means of external loans in the case of the romanian economy comes in a difficult context for issuing bounds on the international market of capital. the financiar crisis, which is on a growing trend, creates the premises of a possible economic crisis, if a joint effort of guiding firstly the budgetary sources towards the population and not for consumption is not performed, in parallel with the approach of a carefull policy for granting credits. in the context of liquidity lack economically, we find ourselves in the position of noticing that at the microeconomic level, in some sectors of activity where the competition is very close, there can occur bankruptcy: the construction sector, commerce (supermarket and hypermarket visa-vis the small merchandizers), real estate agents, malls. in these sectors there occurs a supplimentary block: import dependency, which finds itself face off with the depreciation of the leu which will eventually lead to financiar losses. fortunately, because we can use this term at a certain level, int he local economy there was never so much „leverage” (acquisition from more financing sources) and the need for liquidity of the romanian companies is not so big. the comparative analysis of the interaction between micro-macro-economics versus risk (regarded as phenomenon) has shown once again that in the area of micro-economics factors of turbulance are extremly different (from the crisis of the real estate credits to the super-production crisis – previous crises) and their combined development draws in cascade global effects hard to predict and to subject to prediction a priori. administrating the risks in bussiness at a micro-economic level implies an exhaustive analysis in what the information at all micro and macro-economic levels are concerned, analysis which must be continuous, trustworthy, purposeful and segmented in every domain itself. microsoft word apostoaie constantin marius_eng.doc the economic role of tourism and the dimension of the touristic phenomenon on a national and global scale florin lucian isac, ,,aurel vlaicu” university of arad, romania radu cureteanu, ,,aurel vlaicu” university of arad, romania sergiu rusu, ,,aurel vlaicu” university of arad, romania abstract nowadays tourism represents a quite distinct field of human activity, a component of highest importance of the economic and social life for an ever larger number of countries on the globe. tourism evolves constantly due to the changes occurring in contemporary civilization, its dynamics integrating in the general process of development. keywords tourism, tourism industry, tourism destination jel codes: l 83, e 61 tourism plays a very important part in economy by its outstanding contribution to the diminishing of the rate of unemployment. the complexity of the tourist industry, the variety of the preferences and tastes of the touristic consumers, the necessity of personalizing and individualizing vacations, the reduced possibility of automating and mechanizing the operations turns the touristic field into a large labor force consumer. on the other hand, the numberless growth of persons undertaking trips, the extension of the travel distances, of the time afforded to holidays implicitly brings about the enlarging of those implied in the process of carrying out services to tourists. world travel and tourism council counted on 192 million people directly involved in the tourism business, that is 8% of the entire world labor force being employed in tourism on a global scale, that means that 1 of 12 persons is active in tourism. as to 2005, the same bodies estimated the doubling in growth of tourism implied workers, reaching the amount of about 338 million people, thus turning tourism into the most extensive industry in the world. why not to travel? reasons: some people refuse to undertake a trip from various reasons. some of the most common ones are: “i cannot afford” or “i do not have time enough”. however, more often these motifs are but ungrounded excuses uttered with a view of hiding the real questions a traveler might encounter: fear of the unknown, fear for flying by plane, lack of trusting a country whose language is unknown to him [davidoff p.g., davidoff d.s., sales and marketing for travel and tourism, national publishers, 1983, pag.33] i. niţă and c. niţă, undertaking a comparison with other fields of activity reveals the numberless advantages tourism offers: • the vat in tourism is by far higher than in other fields of activity, even because the import of raw materials in this area is insignificant; • this branch is not an intensive energy consumer; studies and scientific researches economic edition, no. 15, 2010 449 • it allows the turning of several materials and human resources into foreign currency that cannot be exploited otherwise; • it uses national raw materials on a large scale; • the return course in tourism is favorable as comparable to other branches, as it is viewed as an invisible export, the price of the touristic products being no longer charged with packing expenses, customs taxes, insurances; • tourism involves directly and indirectly important consumptions of industrial products; • tourism assures the balanced development of all the zones in a country. the main difference between tourism and other forms of recreation [mak j., tourism and the economy, university of hawai’i press, 2004, pag.5] consists of the fact that the consumers need traveling in order to consume tourism. recreation does not always imply traveling. playing tennis or attending a theatre show are recreation activities, however the distance to reach the performance places is minimal. such a person does not leave home for a long period of time. but, traveling implies the way from home to temporarily use another residence in a quite different location. the outstanding importance of tourism within the national economy resides in its nature of being an economic branch of interface and synthesis due to the diversity of the branches incorporated in the content of the tourism industry services. the links between tourism and the other economic branches are complex and extensive, taking different forms, manifesting directly or indirectly, periodically or permanent, on the horizontal or vertical plan. for instance, the unfolding of the tourist activity require inputs from other economic branches: food processing industry, agriculture, constructions industry, energetics, machine building industry. the direct links refer to telecommunications, transportation, art and culture. this is what reveals the important position in the structure of the economic mechanism and its active role in human society’s economic development and modernization. contemporary tourism proves to be a vast industry in full and rapid extension, while the main reasons of this explosion are given by the specific phenomena of the end of the 20-th century: the growth of people’s welfare, the ample demographic changes, the additional time afforded to travels, the rising mobility of the people, the development of the transport means, the up-to-date technology applied on all levels and, last but not least, the maturation of the tourist industry. [bosselman f., peterson c., mccarthy c., managing tourism growth, issues and applications, island press, 1999, pag. 1] there took place great changes of the touristic products and their mass consumption. thus, we may identify four distinct steps [williams a., shaw g., tourism & economic development, european experiences, john wiley & sons ltd., 1998, pag. 3], each of them being characterized by various forms of transport or substance of the social access to tourism: 1. on a first stage, tourism was socially forced ,tourists coming especially from rich zones of northern europe to italy or greece, constituting a period anterior to the development of railroad transport; 2. on a second stage, beginning with the 19-th century, the middle class from rich countries undertook romantic travels to non-industrial europe, so that the area of the mediteranean sea become the most appreciated world vacation area; 3. on a third stage, there emerged the modern mass tourism; 4. on a fourth stage: the green tourism that revitalized the non-industrialized zones from the north and centre of europe organized tourism stretched as soon as tourism manifested as a mass phenomenon. [isac f., rusu s., management în turism, editura mirton, timişoara, 2007, pag. 35] the economic development from the whole world, corresponding to the total or partial elimination of the commercial barriers, the extension and globalization of world economy, contributed to the creation of more favorable conditions to both the international and national tourism, conditions which were influenced even by the approach to the touristic circuit of new zones, as well as by the embettering of life quality. tourism is an important income source for studies and scientific researches economic edition, no. 15, 2010 450 towns, zones or countries. [kaser k., freeman j., hospitality marketing, southwestern/thomson learning, 2002, pag. 42] the touristic system is composed of four integrated parts: [lumdson l., tourism marketing, international thomson business press, 1997, pag. 9.] • the marketreferring to the necessity of making acquaintance with consumer’s behavior manifested under social and cultural restrictions; • the travel – referring especially to travel segments, visitor flux and their features • the destination – based upon touristic attractions, but also upon sales policies applied in the zone • marketing – implying marketing planning and the use of marketing tools the influence upon tourism is manifested from multiple and many-sided directions evolving under the incidence of numberless factors, quite different as to their role and nature. the factors of influence, like the economic growth, free time or geographic mutations affects somehow, in various proportions, the entire branch of tourism, turning the accurate observation of the influence of each individual factor quite difficult. the stages of the development of the touristic destinations: [laws e., tourism marketing, service and quality management perspectives, stanley thornes publishers ltd., 1991, pag. 134] • the pre-tourism : business and personal travels effects: minimal impact upon communities • the proper travelling: the ever rising frequency of independent tourists effects: business opportunities are recognized by undertakers; the local population becomes either hospitable or hostile to visitors • the mass tourism: tourist groups traveling regularly effects: natives’ occupations greatly depend on tourism and investments in it • the tourism management: recognition of tourism as areal industry effects: development of the infrastructure, planned growth, protection measures for the environment. bibliography: 1. bosselman f., peterson c., mccarthy c., managing tourism growth, issues and applications, island press, 1999, 2. davidoff p.g., davidoff d.s., sales and marketing for travel and tourism, national publishers, 1983, 3. isac f., rusu s., management în turism, ed. mirton, timişoara, 2007, 4. kaser k., freeman j., hospitality marketing, south-western/thomson learning, 2002, 5. lumdson l., tourism marketing, international thomson business press, 1997, 6. mak j., tourism and the economy, university of hawai’i press, 2004, 7. rusu s. isac. f., turism rural şi ecoturism, ed. universităţii “aurel vlaicu”, 2009, 8. williams a., shaw g., tourism & economic development, european experiences, john wiley & sons ltd., 1998. studies and scientific researches economic edition, no. 15, 2010 451 microsoft word apostoaie constantin marius_eng.doc how do we know when the change is optimal? lazăr latu, neamt prefecture, romania roxana latu , „al. i. cuza” university iasi, romania abstract the analysis of the external environment must not be limited to the identification of the external factors, but must also take into account their importance. the real management capacity consists of finding out their signification, of identifying exactly those factors which may have a special influence upon the organization. as a consequence of the fact that the external environment is dynamic, it is important to understand correctly the direction of the moment and the location of the change. keywords change, sigmoid curve, paradox, attitude jel codes: o 12 factors requiring the change nowadays, the change represents the core of the management experience and practice. any organization exists and functions within an environment which has an influence on the shape, determines its structure, offers it opportunities and threatens it. among these factors, the most important are the clients and the competence; without effectively knowing it, it is not likely for an organization to survive, or to thrive. with all their importance, clients and competence do not form the entire external environment, as there are many other factors, beyond the organization’s control, which may have significant effects on its performances and perspectives. the analysis of the external environment must not be limited to the identification of the external factors, but must also take into account their importance. the real management capacity consists of finding out their signification, of identifying exactly those factors which may have a special influence upon the organization. as a consequence of the fact that the external environment is dynamic, it is important to understand correctly the direction of the moment and the location of the change. accepting the change, working in an environment which is in a continuous change, analysing the change and actively getting into this change had ceased to be occasional management features, becoming fundamental requirements of the function. paradoxically, but true, the person upon whom you have maximum control is yourself, and the person whom you change very hard is also yourself. the transformation may start only when something ends and something new takes its place. for this thing to happen we must give up the old, even if we do not have any guarantee for what the new will bring. the solution for the transformation of the negative aspects of this change into positive ones, is the capacity of the manager to foresee the resistance and to analyse the reasons for which people and teams oppose to this change. so far we have defined the external factors imposing the change and we have assessed the internal organizational capacity. but even you yourself are one of the most important studies and scientific researches economic edition, no. 15, 2010 384 connections for this change. your attitudes, your enthusiasm, your willingness to allow your employees’ reactions influence the change while this becomes reality, your availability to change yourself. whether we have to deal with a re-organization, an acquisition, a re-technology or a removal of the company, the key factor of a successful transformation will be ourselves and our attitude. to the question whether the change is a good or a bad thing, the answer should be “depends on…”. depends on the reasons of this change, on the fact that the benefits of this change do or do not exceed the costs. so, which are the reasons for which some people talk about a change with enthusiasm, while others see it as a threat. these attitudes seem to depend on the position one has; if you are the one initiating the change or if you are at the other end, of those standing for its consequences. whether we like it or not, the change is part of our life. the organizations are never static, they always suffer one change or another. the common feature is when something changesaccidentally or as a consequence of a plan or of some decisions of the members of an organization-the change always has consequences which may be positively accepted, rejected or ignored by different persons within the organization, and their reactions do have other implications. sigmoid curvethe way through paradoxes if you think you know the way to the future since it is only a continuation of the one reached so far, you might as well get to another place. the sigmoid curve (fig. nr. 1) is an s-type curve, which has been a problem since ancient times. fig nr. 1 the sigmoid curve; source: handy c. –the empty raincoalt, codecs, bucharest, 2007 the sigmoid curve is the story of life itself. we go on life easily, experimenting, making errors, we grow up as we grow up, and then we start from the beginning. it represents the life cycle of each product, of the cycle it grows up in, and where many organizations go down, describing even the evolution of love and relationships. fortunately, life is more than this curve (if life would mean only this, it would be kind of depressing, since every discussion about it would only be the exact place we sit at that moment on the curve, and what measuring unit the time axle has) the secret for a continuous development is to launch on a new sigmoid curve before the first one ends. the best starting point for a new curve is point a (fig. nr. 2), where there is still studies and scientific researches economic edition, no. 15, 2010 385 enough time and enough resources and energy to go to a new curve in the initial phase of exploration and failures, before the first curve starts from the beginning. fig. nr. 2. point a of sigmoid curve. source.. handy c. –the empty raincoalt, codecs., bucharest, 2007 for an obvious thing-this has to be done, just that, at point a, all the messages an individual or an organization receive tell them “everything goes on perfectly” and it would be a stupid thing to change anything, as long as the current prescription has so good results. but what we do know about the change, whether it is personal or organizational, tells us that that the real dynamism for the change starts taking place only when reaching point b (fig. nr. 3) a curve and we look at the disaster. fig. nr. 3. point b of sigmoid curve. source handy c. – the empty raincoalt, codecs ed., bucharest, 2007 but once this point is reached, we need a great effort to extract from that situation and reach the top, where you should be on the second curve. when things go wrong, the leaders of the organization reach to that point being compromised, since they took it down, where the resources and energies decreased. for the individual, an event such as the reserve, usually takes place when this is on point b. it is difficult for it, at that point, to mobilize the resources or to remake the credibility had on top of the curve. therefore, we must not be surprised either that people get to be depressed at this point or that any organization postponing launching of the change process till point b brings new people at the management. only people coming from outside, have, in this case, the credibility and the fresh vision they need for leading the organization back to the top of the second curve. studies and scientific researches economic edition, no. 15, 2010 386 wise are those who start to the second curve from the very point a, as from there begins the way through paradox, the way towards building a new future, without giving up the present. but even so, the problem does not end here. the second curve, either it is for a product, a new method of operation, a new strategy or a new culture, will certainly be very different from the old one. and that’s the way it should be. and people themselves must be different. those drawing the second curve must not be the same to those drawing the first curve. first of all, because the initial leaders must continue having the responsibility for the maintenance of the first curve for a proper time, in order to sustain the first difficult stages of the second curve. second of all, these people would find difficult, in their hearts, to give up an action class while it seems to go that well, even if, theoretically speaking, they admit they need a new curve. therefore, for a while, within an organization, there must coexist new ideas and new people with old ideas and old people, until the second curve is already settled and the first one starts growing dim. the marked area under the maximum of the first curve therefore represents a period of great confusions. there are two or many groups of people and 2 sets of ideas in mutual competition for the future. no matter how wise and well-wisher they are, the leaders of the first curve are restless regarding their future when the curve starts going down. they need a great ability to foresee in order to sustain the others and at the same time to plan their own leaving or their own end. those who can yet do that, finally manage to ensure the rebirth and the continuous growth of their organization. we cannot say it is easy, not even for those extremely cautious, if we read the story below. the president of a great company talked to his “employees/knights”: “i have two messages for you today. first of all, i would like to remind you that we have a big company, very successful, having maybe the greatest success it has ever had. second of all, if we want to continue gaining success, we must radically change this way of working”. he continued explaining people why he considers that the different future he expects will require different answers, but nobody was listening to him anymore. in their opinion, if there was such a success, it was a stupid thing to change anything. but the president was right, they were at point a back then, and looked over the hill, but he did not manage to convince them and implement the required changes. three years later, already at point b, the company understood they need to change, but the first person who was attacked and fired was the president himself. he had lost his credibility, and not even the fact that he had been right from the very beginning made him loved among his colleagues. what is valid for the organization is also valid for the individual and his relationships. a good life is probably a sequence of “the second curve”, each of them started before the first one going down for good. life and priorities change while the individual grows up and becomes old. every relationship needs the second curve sometimes. if within a couple’s relationship, it is the same story. when they realize they need the second curve, they are already at point b. it is too late to do something together, and so, each partner finds a new partner. that is why it is better to say, as a joke, that you are at the second marriage, but with the same partner, because it is cheaper, because we managed to discover the second curve, very different, and applied it together. we cannot say that the drawn period was not difficult, because we fought to keep the old in our past, and, at the same time, experiment new things. the discipline of the second curve the concept of the sigmoid curve helped many people and organizations understand the confusions they are in, at the moment. and still, the question we must all ask ourselves is: studies and scientific researches economic edition, no. 15, 2010 387 „how can we know where we are on the first curve?” a way of answering this question is by making a personal assessment, of the position within the organization, draw the curve as we see it and mark an x on the place we are right now. once the perception about their own curve is discovered, people agree they are way too far along it than they would have admitted previously. they are all much closer to point b than to point a. we will certainly know where we are on the curve only when looking back, as it is much easier to see where the others are, than where we are. we must guess, there is no science for such things. the discipline of the second curve requires us to always suppose that we are around the top of the first one, at point a, and therefore, we must start to prepare for the second curve. the organizations must start from the idea that their current strategies must be replaced within no more than 2 or 3 years and that the life cycle of their products is much shorter than before. the discipline of the second curve will have its favourable effect, will force people question about their own ideas, about those standing at the base of the first curve, and ask themselves some real questions. it keeps us sceptical, inquisitive, inventive-fundamental attitudes during the period of change-and it is the best way of facing the contradictions accompanying these times. the discipline of the second curve follows the traditional cycle in 4 stages of the discovery. the process starts with questions. then the questions lead to ideas, possibilities and assumptions. the best of them are then tested theoretically and in practice. the results of these experiments are reviewed. the first two phases are made up only of time and imagination. the discipline requires us not to recreate the same life, as we would only continue the first curve. the second is always different, though it is based on the first one, and grows up of it. in order to go on, we need the so called “ curvilinear logics”, according to which the entire world and all the things in it are really represented by sigmoid curves, and so every thing has pros and cons, ups and downs, and nothing lasts forever. example: the production principle just –in –time (deliver the goods just in time), has its origin in japan, being then copied all over the world. the idea of a permanent flow of delivery to the factory, when and if you need it, it is so obvious, if you think about it. you do not need warehouses and storage costs. unfortunately, the idea has become too popular. we found out that now the traffic around tokio is almost all the time crowded because of the trucks, and this makes the goods get to the destination “just too late” instead of “just in time”. the costs for being stuck in traffic are way over the old storage costs, not to mention the negative effect of the exhaust gases on the environment. nothing that is “too much” is good, even if we are talking in theory. the curvilinear logic strikes without mercy. in a world in continuous change, there is no perfect answer, we must be in a continuous search. references 1. burdus, e., şi colab.( 2003), managementul schimbării, ed. economică, bucureşti 2. clarke, l. (2002), managementul schimbării, ed. teora, bucureşti 3. handy, c. (2007), pelerina goală, ed. codecs, bucureşti 4. hay, j. (2006),codecs ed., bucureşti, 5. latu, l., botez, d.( 2008), provocarea sau necesitatea de a ne schimba, bucureşti. 6. rusu, c. (2003), mangementul schimbării, ed. economică, bucureşti studies and scientific researches economic edition, no. 15, 2010 388 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro overview about project quality management catalin drob “vasile alecsandri” university of bacau catad@ub abstract the purpose of this study is to emphasize the main aspects regarding project quality management. this study tries to present in the comparative manner, different approaches of the main guidelines, international standards and methodologies regarding project quality management (the pmbok ® guide elaborated by the project management institute, the prince method elaborated by the british office of government commerce etc.). the pmbok® guide describes three elements (processes) of quality management: quality planning (plan quality management), quality assurance (perform quality assurance) and quality control (control quality). the pmbok approach regarding project quality management is that quality management must lead to achieving and validating project requirements. according the prince method the quality is one of the six variables involved in any project. the prince approach regarding project quality management considers that strategy in this field must lead to achieving just the level of quality needed to achieve in the project and not to ensuring the best quality. keywords project management; quality; processes; standards jel classification m10 1. introduction the concept regarding project quality management is relative new. in recent years there have been published various standards and methodologies relating to project management, in general, and relating to project quality management, in particular, such as: the pmbok® guide, the prince methodology, the p2m guidebook, the iso standards and so on. this study tries to present the different approaches of these international standards and methodologies regarding project quality management. 2. defining quality the first thing that must be made when we discus about project quality management is to define the quality. quality is an abstract concept, not very easy to define. in fact, the consumer is the one who defines quality because he is the one who receives it. when all needs are met and when all expectations are met or exceeded, we consider that we received quality. the specialized literature proposes several definitions of the concept of quality, such as the following: quality represents the conformance to requirements, as stated by crosby (1979); quality means fitness for use, as stated by juran and godfrey (1999); good quality means a predictable degree of uniformity and dependability with a quality standard suited to the customer as stated by deming (2000); 231 drob quality represents the degree to which a set of inherent characteristics fulfill requirements as stated by iso 9000 (2005). in the last 30 years, in the field of quality/quality management has been occurred a revolution in the sense that quality no longer refers only to product or service but also to other aspects such as, for example: quality leadership, quality of project management and so on. this new approach has emerged and developed in response to the increasingly high standards imposed by the beneficiaries. 3. project quality management approaches 3.1 the pmbok guide approach regarding project quality management the project management institute has proposed a set of standards and practical guidance for project field, in a document known as the pmbok (project management body of knowledge) guide. the first official edition of this guide was published in 1996 and the last (the fifth) edition of this guide was published in 2012. this guide analyzes specific aspects regarding project quality management in the chapter no. 8. the pmbok® guide defines the quality in the similar way as is presented in the iso 9000 standard. in fact, the entire approach regarding project quality management is compatible with iso quality standards. this approach emphasizes the importance of the following aspects, as stated by pmi in the pmbok® guide (2012): customer satisfaction; prevention over inspection; continuous improvement; management responsibility; cost of quality. the pmbok® guide treated the project management based on project management processes. the project quality management includes, as stated by pmi in the pmbok® guide (2012), three processes: plan quality management, that identifies quality requirements and documents how the project will demonstrate compliance with quality requirements; perform quality assurance, that audits the quality requirements and the results from quality control measurements; control quality, that monitors and records the results of quality activities to assess performance and recommend necessary changes. for all these processes, the pmbok® guide presents the inputs used, the tools and techniques applied to these inputs and the outputs generated. the tools and techniques which can be used in the project quality management processes are diverse (such as: cause and effect diagrams, control charts, cost of quality, inspection etc.) and depend on type of deliverables that will be produced by every project. the pmbok® guide mentions that every project should have a quality management plan. it is very important to have such a plan but equally important is to respect and accomplish it. 232 overview about project quality management figure 1 plan quality management data flow diagram source: adapted by pmi (2012), pmbok® guide, fifth edition, newtown square, pa, usa, p. 229. 3.2 the prince2 approach regarding project quality management the prince method (methodologies) was adopted in the uk, in 1989, when the standard for uk government information systems projects named promptii has transformed in prince after it suffered several changes. later, after 1996 this method was replaced with prince2. this new method was subsequently updated in 2002, 2005 and in 2009. the 2009 edition of prince2 method is more pragmatic and more concise than the other editions. this edition of prince2 method contains two distinct parts: part i: managing successful projects, which is the big one; part ii: directing successful projects. generally, prince2 considers that the project management can be described through the following models: the process model and themes (subject area) model. for prince2 the quality is a very important variable that must be permanently monitored and controlled (stage by stage), as stated by graham (2010): project quality management control quality plan quality management perform quality assurance project documents project management plan validated changes work performance information change request verified deliverables project documents updates organizational process assets updates q ua lit y co nt ro l m ea su re m en ts q ua lit y m et ri cs q ua lit y m an ag em en t p la n quality metrics quality checklists pr oc es s im pr ov em en t p la n o rg an iz at io na l p ro ce ss as se ts work performance data approved change request deliverables stakeholders register risk register requirements documentation project documents updates project management plan updates enterprise environmental factors 233 drob figure 2 the six areas of control in prince2 source: adapted by graham, n. (2010), prince2 for dummies, west sussex, john wiley and sons ltd. publication, p. 24. for prince2 the quality is treated distinctively like a very central theme. the other main themes described in prince2 are: business case, organization, plans, risk, change and progress. the quality theme tries to find answers to following questions: what quality level must be reached? what must to do to reach the required level of quality? after it is defined the level of quality that must be reached is important to draw up a document named “quality management strategy” that defines the way in which will be reached the required level of quality. to be sure that will be reached the required level of quality the quality management strategy must be applied and accomplished. 3.3 the p2m’s approach regarding project quality management a few years ago (starting with the late 1990s), the engineering advancement association of japan has proposed a guide concerning project management, known under the name of p2m (a guidebook for project and program management for enterprise innovation). in present, this guide is managed by the project management association of japan (pmaj). in japan, in the last years, was developed a new approach in project management: kaikaku project management (kpm) which is considered an advanced version of p2m. p2m guide considered that a project is carried out within a framework of a program and not independently. p2m guide is structured in four parts: project management entry, project management, program management and domain/segment management. these parts form the so-called project management tower. in this guide, the aspects regarding quality management are presented in the fourth part called domain management. the domain/segment management contains the followings: the project strategy management, the project finance management, the project system management, the project organization management, the project objectives management and others (11 items in total). the project quality management is included in the project objectives management domain as a work process that forms the core of project management together with the life cycle management, the scope management, the cost management, the time management, the earned value management, the report/change management and the delivery management. the project quality management should be based on the customer's quality requirements. the quality management system should provide a framework of continuous improvement in order to increase or improving the satisfaction of the customers, as stated by pmaj (2005). cost time quality scope risk benefits 234 overview about project quality management figure 3 the project management tower source: adapted by pmaj (2005), a guidebook of project & program management for enterprise innovation, p. 11. 4. comparative analyses between different approaches of the main guidelines, international standards and methodologies regarding project quality management the first thing which is important to be mention is that we are talking about different kind of approach of the main guidelines, international standards and methodologies regarding project management. pmbok and prince2 are regarded as process orientated standards while p2m is regarded as mission orientated standard. while pmbok and prince2 are considered project management approaches of the second generation, p2m is considered project management approach of the last (third) generation. this new project management approach is more adaptable to flexible environmental changes and is more able to solve actual complex problems. p2m tries to create value not only for consumers but for all stakeholders of the project. the second thing: while the pmbok, p2m and iso standards are considered descriptive project management body of knowledge/guides the prince2 is considered a prescriptive project management methodology. the last but not the least thing: in every international standards regarding project management, the project quality management is considered one of the most important concepts/aspects analyzed, that should be applied when carrying out a project. 5. conclusions in the last years, (total) quality management was integrated in the project management, resulting a new concept: project quality management. this new concept is presented in a manner more or less detailed in the main international standards/methodologies regarding project management. in these standards the project quality management is considered one of the most important bodies of knowledge/domains management of project. even if the different approaches included in the main international standards regarding project management (project quality management) are not always very similar, the ultimate goal of applying this new concept is common: to meet or exceed the expectations of the consumers in the best way. entry management project management program management domain/segment management 235 drob references crosby, p.b. (1979), quality is free, new york, mcgraw-hill. deming, w.e. (2000), the new economics for industry, government and education (2th edition), cambridge, the mit press. graham, n. (2010), prince2 for dummies, west sussex, john wiley and sons ltd. publication. international organization for standardization (2003), iso 10006:2003, quality management systems – guidelines for quality management in projects, geneva. international organization for standardization (2005), iso 9000:2005, quality management systems fundamentals and vocabulary, geneva. juran, j.m., godfrey, a.b. (1999), juran’s quality handbook (5th edition), new york, mcgraw-hill. office of government commerce (2009), managing and directing successful projects with prince2 (2009 edition), the stationery office, uk. project management association of japan (2005), a guidebook of project & program management for enterprise innovation, vol i, available on http://www.pmaj.or.jp/eng/p2m_download/p2mguidebook volume1_060112.pdf. project management association of japan (2005), a guidebook of project & program management for enterprise innovation, vol ii, available on http://www.because-i.org/p2mguidebookvolume2_041014.pdf. project management institute (2013), a guide to the project management body of knowledge (pmbok® guide), (5th edition), newtown square, usa. zafarani, e (2011), project quality management approaches: a comparative evaluation of international standards, international conference on construction and project management ipedr, singapore, vol.15, p.37-43. 236 http://www.pmaj.or.jp/eng/p2m_download/p2mguidebook%20volume1_060112.pdf http://www.pmaj.or.jp/eng/p2m_download/p2mguidebook%20volume1_060112.pdf studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro study regarding different types of auditor’s missions daniel botez “vasile alecsandri” university of bacău daniel6331@yahoo.com abstract after the involvement of the audit profession in several financial scandals, the international body of the profession, international federation of accountants – ifac, has developed and published a conceptual framework and reviewed most of the reference standards in auditing to provide references regarding the responsibility of the professionals and the extent of their missions. thus was established the use of a general term for professionals, the “practitioner”, in the context of specific missions using the “auditor”, “practitioner” or “accountant”. on the other hand, have been revised professional standards establish insurance missions and noninsurance operations, with their specific missions that do not provide insurance, including the recoding. the use of these references by audit professionals constitutes one of the “keys” to their success. keywords financial auditor; international standards on auditing-isas; practitioner; accountant jel classification m42 introduction one of the key of success in today’s economy is the use of common language, with a vocabulary recognized by all participants at the show which represent business. an essential part of this language refers to financial information, the area in which domination over a language had the accounting. there are even views on accounting that is world language of business, as meaning language which lays down principles, concept and current co-ordinates of the process of financial reporting, is english. important for our initiative shows the way in which services provided within the scope too wide a financial audit, they are perceived as such by those who apply for them and the extent to which the two parties (supplier and user) use same words. types of missions we use in the current language the term “financial audit”. it can be identified, in most cases, with the services provided by external auditors financial entities, members of essential accounting profession. unfortunately, these professionals were referenced during talks on financial scandals affecting economic environment for several years. in addition to the managements companies, audit professionals were responsible for many bankruptcies products. the famous international company arthur andersen, which has disappeared shortly before the age of 90 years of existence, is representative. these problems and the need for uniform conceptual approach by the building of international federation of accountants-ifac, which has drawn up conceptual framework missions of the audit board and insurance, intend to eliminate confusion, 116 study regarding different types of auditor’s missions together with initiating a process of clarification of existing standards. these actions have led to standardization listed below. in conformity with the conceptual framework, the assignment of insurance means a mission in which a practitioner expresses a conclusion designed to increase the confidence of users concerned, other than the party responsible for, with respect to the result of the assessment or measurement of certain problems in the light of the criteria. in the first place, because of the needs of mission to demarcate strictly financial audit of other professional missions, in terms professional does not discuss financial audit but also of missions to insurance. they, in addition to its mission of financial audit itself, may include the review mission, other missions of insurance and related services. secondly, in general terms, was not brought up for discussion about auditor but about medical practitioner, a term that has a wider connotation than the first and who shall designate a professional accountant in public practice. we are an indication that the term “auditor” can also be used when describing the nature of the services work related or other missions of insurance than auditing financial statements. thirdly, for the identification of the shape finish tasks for the insurance shall be uses the term “conclusion”, the indication that the term of opinion shall be limited to the findings of the insurance missions that have the subject financial statements or when specific standards shall provide for this. as a result, current standards for missions of financial auditor (of practitioner) refer to tasks listed below. the mission of financial audit (we should be able to call mission of the financial audit itself) is a mission of insurance to that purpose of the extent to which financial statements of an entity presents a true and fair view of financial position and financial performance and are drawn up, in significant matters, in accordance with the financial reporting framework applicable. such mission have some characteristic of a few items that a distinguished clearly from other missions of insurance. first of all, the mission of financial audit provides the highest level of insurance formalized in the expression “reasonable assurance”. this level of insurance involves reducing the risk of audit to an acceptable level of low so that it allow auditor to express a conclusion in the form of positive assurance. this form of insurance is another special feature of the mission of financial audit. it is called as positive manner of expression of opinion begins with the statement yes and shall be geared in expression: “yes, financial statements show a true and fair view of financial position, financial performance and cash flow and shall be drawn up in accordance with ... (the financial reporting framework applicable)”. this mission shall be reported directly to international standards on auditisas. the mission of review, it is a mission of insurance which has as its objective to allow the auditor to determine whether a referral to any aspect that you are determined to believe that financial statements are not prepared in their significant aspects in accordance with the financial reporting framework applicable. from the point of view of insurance provided is traded at a lower level than the mission of financial audit, this level is attached to a limited insurance. the auditor also aims to reduce the risk of audit to a level that can be regarded as acceptable low so that it can provide a conclusion in the form of insurance negative. this form of insurance is called negative because it emphasizes the use of negation does not used in the formulation: “i don't have found items that should not be questioned that financial statements show a true and fair view of financial position, financial performance and cash flow ... ”. the review mission is to be reported to international standard on review engagements isre 2400 “engagements to review the financial statements”. tasks of the group are part of the review and the standard isre 2410 “review interim financial statements”. 117 botez similarly these two missions (audit and review), the auditor may have intervention in cases relating to the financial statements. it is a case of special missions which relate to: auditing financial statements drawn up in accordance with a frame of reference for a special purpose (generally other financial reporting framework than usual and officially in the jurisdiction in which the entity audited); carry out audits of individual components of financial statements, specific elements, or aspects of financial statements; and mission of reporting on financial statements made simple. in the case of the contract shall be kept in a professional, use of the term by auditor. also, the assignment is specific and that for the purposes of formulating conclusion is uses the term “opinion”. in addition to these missions that relate directly to the financial statements, audit practitioners can provide customers degrees of insurance (reasonable, or limited) in respect of the information other than financial statements, as well as other financial information and non-financial performance, systems and processes or behavior entity (we notice that in this case it uses the term “practitioner”) . there is a wide array of practitioner action within the framework of these missions, provided that the issue in question to be identifiable and capable of a proper evaluation and to start getting evidence sufficient and appropriate to support a conclusion of insurance (in the case of these missions will be used in the ratio of insurance the term “conclusion”). these tasks shall be normalized, under general appearance, a specific standard: international standard on assurance engagements isae 3000 “assurance engagements other than audit or reviews of historical financial statements”. during these missions, other than audits and revisions, however, and we find the specific missions, the normalized specific standards and whose peculiarity is that it uses the terms “professional auditor” and “opinion”. it’s about international standard on assurance engagement 3400 “the examination of prospective financial information” and international standards on assurance engagement 3402 “assurance reports on control at a service organization”. in addition to these two standards, in the category of those that actually applies, there are international standard on assurance engagement 3410 “assurance engagement on greenhouse gas statements”, which entered into force on september 30, 2013 and a waiting time of entry into force: international standard on assurance engagement 3420 “assurance engagements to report on the compilation of pro forma financial information include in a prospectus”, will enter into force march 31, 2013 and (except that in their case the terms of use and auditor opinion is different). to ensure an appropriate response from the profession to the various requests of professional services, it must include audit practitioners missions and missions that do not offer insurance but highlight their competence. these missions are called related services because the practitioner uses the same procedures as in the investigation of assurance engagements but does not provide any degree of assurance. reference standards for these missions are the international standard on related services isrs 4400 “engagements to perform agreed-upon procedures regarding financial information” and isrs 4410 “engagements to compile financial statements”. in terms of professional vocabulary used in isrs 4400 uses the term “auditor” and the procedure for reporting auditor presents its findings as a result of applying agreed upon procedures and the isrs 4410 uses the term “accountant” and the reporting procedure identifies financial information. these missions do not offer insurance since isrs 4400 investigative procedures are established exclusively by the practitioner but agreed with the client (there are situations in which only sets the recipient) and in the case of isrs 4410 practitioner showcase his skills invoice accounting (such as financial statements based on information provided by the entity). 118 study regarding different types of auditor’s missions table 1 auditor’s engagements mission professions conclusion assurance engagements isas 200 – 810 audit auditor opinion isre 2400 review practitioner expression of negative assurance isre 2410 review interim financial statements auditor conclusion isae 3000 assurance engagements other then audit or reviews of historical financial statements practitioner conclusion: positive assurance; negative assurance isae 3400 the examination of prospective financial information auditor opinion isae 3402 assurance reports on control at a service organization service auditor opinion (positive assurance) isae 3410 assurance engagement on greenhouse gas statements practitioner conclusion: positive assurance; negative assurance isae 3420 assurance engagements to report on the compilation of pro forma financial information include in a prospectus (31/03/2013) practitioner opinion: unqualified; qualified non-assurance engagements isrs 4400 engagements to perform agreedupon procedures regarding financial information auditor statement of factual findings isrs 4410 engagements to compile financial statements accountant from 01/07/2013 practitioner identification of compiled financial information conclusions mastering specific professional vocabulary is a requirement and a necessity for every professional in the field of auditing. its use and accurately identify appropriate professional mission requested service are references to establish the extent of its responsibility and mission. references cafr (2012), manual de reglementări internaţionale de control al calităţii, audit, revizuire, alte servicii de asigurare şi servicii conexe, edition 2012, volume i, bucharest. cafr (2012), manual de reglementări internaţionale de control al calităţii, audit, revizuire, alte servicii de asigurare şi servicii conexe, edition 2012, volume ii, bucharest. iaasb (2012), handbook of international quality control, auditing, review, other assurance, and related services pronouncements, volume i_web.pdf, available on www.ifac.org. iaasb (2012), handbook of international quality control, auditing, review, other assurance, and related services pronouncements, volume ii_web.pdf, available on www.ifac.org. 119 microsoft word apostoaie constantin marius_eng.doc the role and importance of public relations at non-governmental organizations simona duhalm, „vasile alecsandri” university of bacau, romania abstract phenomenon of globalization during the twentieth century, has increased the importance of nongovernmental organizations. their development has gained to the whole world providing an important part of social, educational, cultural and welfare services that the community felt. voluntary and non-profit activity which it carries led, implicitly, to increasing importance in public relations sector, compared with profit business. keywords fundraising activities, communication, non-governmental organizations, persuasion, public relations jel codes: m 31 for nongovernmental organizations it uses specific terminology: non-governmental organizations (ngos), private voluntary organizations, nonprofit organizations, secondary associations (family, ethnic and nationality), voluntary associations, pressure groups. non-governmental organizations are organizations from civil society who are proposing solutions for society’s problems. they provide an important part of social, educational, cultural and welfare services that community felt as necessary in terms of development and its functionality. thus, non-profit sector involved in solving critical problems for society respectively those not receiving sufficient attention from corporate for profit or institutions of government administration. specific features of non-governmental organizations − significant level of structure. ngos are institutionalized entities, have establishment, program work, full-time employees or employees with temporary work, plan their goals, objectives and the measurable goals by various efficiency indicators. − active in the civil society and private sector. from an institutional perspective ngos are separate entities from government, which means that they are not government agencies and not controlled by government, even if they receive government funding. − not generate income through work. unlike other organizations of private sector , ngos do not aim at profit for owners or directors which means that additional revenue will be spent to carry out the organization. if, however, profit is being unavoidable it can not distribute to those who manage or directs the organization, but constitutes an additional source of launching new projects, initiatives, programs or activities that are complementary. − developing activities of self-treatment and economic self. non-profit organizations manage and control their own activities, which means that set their own procedures and independent of external control. − support voluntary volunteering filantropism activities. a feature of the management organization is the voluntary participation of citizens in the declared mission and assumed of studies and scientific researches economic edition, no. 15, 2010 360 status and civic action program. terms like "charity" or "volunteer organizations" derives from the characteristics of non-profit organizations. despite or rather because their action field to sectors, they reflect the variety of issues and concerns of ordinary people more accurately than political parties and market, which not able to reflect reality, s any public authorities could not understand. types of organizations to build a civil society types modern or secular traditional based on religion or ethnicity groups based on affinity (social, recreational) sports clubs hobbies lodge order civic associations self-help groups associates for development of society voluntary organizations citizenship education groups professional organizations unions religious charitable organizations ethnic self-help society political associations pressure groups groups of voters citizen lobbies pressure groups based on religious or secular state religious groups and ethnic minority rights public relations within non-governmental organizations public relations serve to establish and maintain a climate conducive to communication, understanding and cooperation between an organization and its public. can i have different goals from persuading the public for an organization favor, to change organization attitudes towards public, to support the functioning of a society to promote the interests of a company. public relations activities at non-governmental organizations differs from other sectors, in terms of persuasive components of at least five reasons: − to communicate and transmit reliably messages relating to activities, initiatives, projects under the participatory citizenship, solidarity and altruistic; − to create conditions for social adhesion which programs and action oriented to community and people; − to capture attention and interest policy and administrative makers to promote programs to support ideas and projects that advocate; − public relations activities are not subject to the existence of endogenous crisis by nonprofit organization but are caused by external factors objective in case content for the ngo campaigning in public; − primary mission of public relations achieved for the benefit ngo is to encourage social participation around the ideal of sustained public without ignoring the other dimensions of organizational public relations (reputation, credibility, transparency, adherence). studies and scientific researches economic edition, no. 15, 2010 361 as regards credibility and honesty of government organizations, the role of public relations gained importance. regain credibility among the public and maintaining it in a climate of competition and sensitivity are some of the primary reasons that require public relations activities. consequently, public relations can not be excluded from activities involving fund raising from outside the organization. public relations is the need for ngos to maintain a close relationship with the public to achieve its objectives. foundations and charities organizations use the campaign to raise funds and acquire their advanced methods of lobbying in collaboration with government institutions. regardless of the operating field, issue of promoting and maintaining social trust are major targets for non-governmental organizations and to achieve these goals will present various strategies for public relations. the role of public relations is to target well-defined objectives for non-governmental organizations such as: − develop communication channels between the organization and beneficiaries; − to win public acceptance for the organization's mission; − create and maintain a favorable climate for fund raising; − to ensure and maintain public interest in the organization towards the mission; − inform and motivate organizational staff involved (employees, volunteers, board members). even if we talk about non-profit, reputation, credibility and prestige of ngo win whith similar efforts those made an profit sector. keyword this time is "communication", whether they resort to advertising, public relations or other media to communication. public relations tools at a nongovernmental organization may use are varied: − press release. press releases advantage organization that allows them to create positive publicity through the media. the only risk which have this press release is that the company d’ont have certainty that the subject appears in the press. also shall appearing in news media be interpreted freely, which could distort the original meaning. − stories. an organization can not write a story or an article for print media and can not do a story for television, but may invite journalists to carry out an exclusive story about the event that the company considers it extremely important. this tool is advantageous in that it is much easier to control. − interviews and press conferences. press conferences have an air of importance and credibility that used the media means to present information on the organization. − creating events. enables raising funds from various companies by engaging in such actions designed to create a positive image among the public. with the increase in the magnitude of non-profit sector has also increased interest from the media to the activities of nongovernmental organizations. the number of articles in the press has grown considerably, and time for television or radio broadcasts dealing the subjects relating to projects, programs and initiatives by charitable nature. given the process of communication, public relations activities play an important role in the proper management of messages to be transmitted to the target audience. since work by nongovernmental organizations aimed at fundraising, public relations specialist will be to streamline messages transmitted. nongovernmental organizations actions aimed at key issues for the community, such as health, education, environment, culture. how they are managed by public relations professionals must take into account the public's right to information, but also the right to privacy of those concerned with the problem in question. studies and scientific researches economic edition, no. 15, 2010 362 privacy policy and ethical principles in the communication / information public relations specialist must comply with confidentiality rules and principles of morality and for transmitting information in connection with work done by nongovernmental organizations such as: − to support communication networks of nongovernmental organizations and their external environment, emphasizing transparency in the relationship with the media; − to protect privacy of those who benefit from services offered by nongovernmental organizations; provide concrete information from reliable sources and authorized. national legal framework governing public relations: article 30 of the romanian constitution, "freedom of expression", provides: 1. freedom of expression of thoughts, opinions or beliefs and freedom of any creation, by words, writing, pictures, by sounds or other means of communication in public are inviolable. 2. censorship of any kind is prohibited. 3. press freedom and freedom involves setting up of publications. 4. no publication may be suppressed. 5. the law may impose mass media the obligation to make public their financing source. 6. freedom of expression can not harm the dignity, honor, privacy of person and the right to own image. 7. are prohibited defamation of the country and the nation, any instigation to a war of aggression, national hatred, racial, class or religious, incitement to discrimination, territorial separatism or public violence and obscene conduct contrary to morality. 8. civil liability for information or creation made public returns is to the publisher or producer, the artistic performance, the owner of the copying facilities, radio or television, under the law. press offenses are established by law. article 31 of the romanian constitution, “right to information”, provides: 1. person's right to access any public information can not be restricted. 2. public authorities, according to their competence, are obliged to provide correct information to citizens in public affairs and matters of personal interest. 3. right to information should not be prejudicial to the protection of young or national security. 4. mass media, public and private, are obliged to provide correct information to the public. 5. public radio and television are autonomous. they must ensure social and political groups important exercise of the antenna right. organization of these services and parliamentary control over their activities are regulated by organic law. concluzii public relations help create an environment conducive to combining the public interest by volunteering and philanthropic support coming from charitable organizations. for the nonprofit sector, public relations construct, maintain and ensure the functioning of raising resources to meet social objectives of the organization. regardless of how the act and differences between them, all nongovernmental organizations involved in fundraising, mobilizing volunteers and various supporters, organizing special events, have an active role in the media and administers a headquarters. activities begin to differ greatly in terms of actions that ngos operating in different areas are involved. these studies and scientific researches economic edition, no. 15, 2010 363 areas ranging from human rights protection, children, environment, animals to spread the peace in the world. references 1. coman, c. (2006), relaţiile publice. principii şi strategii, ed. polirom, iaşi 2. teodorescu, gh., relaţii publice sectoriale – organizaţii non-profit (suport de curs), iaşi 3. www.cărţiaz.ro 4. www.cdep.ro 5. www.markmedia.ro 6. www.praward.ro 7. www.pr-romania.ro studies and scientific researches economic edition, no. 15, 2010 364 our journal, from debut to modernism our journal, now at its 13th annual edition, appeared out of the need of the group of teachers and economists (which was only at its beginnings during the 90s of the previous century) to make the results of their scientific studies and research well known. the published material was selected only after most of the articles were presented and discussed at scientific conferences organized at the level of the department or of the faculty. in fact, the precursors of the actual journal were the volumes containing the papers presented at the scientific conferences organized by the department specialized in economy in 1991 and 1995. starting with 1996 the actual journal has been issued, with the title “scientific studies and research”, within the economic sciences series, with an editorial board coordinated by phd professor vasile pătruţ and a number of scientific reviewers starting with number 5/2001. among the most constant collaborators we mention associate professor roxana mironescu and associate professor marcela danu, who actually dealt with the editing of the journal, the former being in charge of the first seven issues of the journal, and, the latter, of four volumes of the journal. we mention that, starting with number 3/1999, our journal has been accredited by cncsis and included in category d. the areas of study covered by our collaborators are various and of imperative actuality, referring to the fields of economy and business management, as well as to the ones related to the economic education. having in view the relatively limited experience of our collaborators, the materials presented in the journal were only occasionally the results of advanced research. in many cases, the research was restricted only to bibliographic readings, sometimes followed by a direct research on the real facts, but without accomplishing what we call the “laboratory” research. under the circumstances, by means of the published articles we only rarely promoted solutions, recommendations, and, most important, new interpretations or theories, as well as research instruments and methods. the published articles were most often some means of “popularizing” the well-known truths, and so they were not really “scientific” articles which presented new realities resulting from the undertaken research. after a period of quantitative accumulations (see table no.1), on the basis of the gained experience of our collaborators in the field of research, among whom the majority are doctors and doctoral candidates in economic sciences, we consider that now is the time for a qualitative shift, so as to be able to ensure the necessary conditions for the upgrading of our journal by cncsis to superior categories in the hierarchy of scientific journals. among the objectives we have to set, with this aim, we mention the following: the improvement of the scientific quality of the published articles, thus promoting the articles which are truly valuable, and thus recommended for publication by the editing board, who must accomplish its task with all the requisite responsibility; the presentation and discussion of the materials which are due for publication on the occasion of the faculty’s scientific sessions, hence renewing the practice of organizing annual editions of the conference “contemporary economy and the romanian realities”, or the organizing of scientific symposia on certain themes like the ones organized by the department of accounting and finances, such as “provocations for the accounting profession in the future global informational society” – 2006, “accounting and the information and communication technologies” – january 2007, “accounting within the romanian contemporariness” – november 2007; the reorganization of the editorial board of the journal by attracting some acknowledged personalities in the domain of the economic sciences, academicians, or university professors from romania and especially from foreign countries, etc.; the restructuring of the board of scientific reviewers so as to include renowned personalities within the same area of study; our journal, from debut to modernism 6 ensuring a broader accessibility of our journal within and towards the group of experts at the national and international level, by performing exchanges with publications from other countries, or by promoting the articles of collaborators from other universities in our country or abroad; the publishing of the journal both in romanian and in an international language; the achievement of all these objectives and of others of the same kind should ensure the continuation of the journal’s publishing, as well as the heightening of its prestige, and these are some targets of the future editorial board. references: [1] zaiţ, dumitru, spalanzani alain, research in economy and management, editura economică, bucureşti, 2006 [2] *** ,studies and scientific researches, edition: economics, the collection from 1991 to 2008 [3] *** www.cncsis.ro vasile pătruţ,managing editor professor phd, university of bacău no. year of publication title of article issn editor editorial board scientific reviewers number of pages number of articles occasion of publication precursors of the journal 1. 1991 studies and research i – economylaw – philosophy – history the university of bacau, the faculty of letters and sciences section tourism – services – marketing associate professor i. cioban – scientific secretary of the faculty 153 32 the session of scientific communications of the department of sociohumanistic sciences and philology, i edition 2. 1995 studies and research in economy and law the university of bacau, the faculty of economic and social sciences phd professor c. gh. marinescu phd associate professor vasile pătruţ phd associate professor p. rusu university lecturer, phd candidate l. saradici lecturer, phd candidate r. mironescu 193 27 the session of scientific communications of the department of economic and social sciences, ii edition, 12-13 may 1995 “scientific studies and research” journal, the economic sciences series 3. 1996 no. 1/1996 12249858 the university of bacau, the faculty of sciences, economic sciences series phd professor vasile pătruţ phd associate professor l. saradici phd associate professor r. pintilie lecturer, phd candidate r. mironescu 104 26 the conference organized to celebrate the 35years jubilee of academic education in bacau 4. 1998 no. 2/1998 12249858 the university of bacau, the faculty of letters and sciences department of economic sciences phd professor vasile pătruţ phd professor r. pintilie phd associate professor l. saradici lecturer, phd candidate r. mironescu 78 18 the session of scientific communications of the department of economic sciences 5. 1999 no. 3/1999 12249858 the university of bacau, the faculty of letters and sciences department of phd professor vasile pătruţ – coordinator phd professor r. pintilie phd associate professor l. saradici 141 19 the annual session of scientific communications of the department of economic sciences economic sciences lecturer, phd candidate r. mironescu 6. 2000 no. 4/2000 12249858 the university of bacau, the faculty of letters and sciences department of economic sciences phd professor vasile pătruţ– coordinator phd professor r. pintilie phd associate professor l. saradici lecturer, phd candidate r. mironescu 155 24 the conference organized to celebrate the 10-years jubilee of academic economic education at the university of bacau 7. 2001 no. 5/2001 12249858 the university of bacau, the faculty of letters and sciences department of economic sciences phd professor vasile pătruţ– coordinator phd professor r. pintilie phd associate professor l. saradici lecturer, phd candidate r. mironescu phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor r. petriş univ. “al. i. cuza” iaşi phd associate professor gh. epuran – univ. of bacău 116 19 the annual session of scientific communications of the department of economic sciences 8. 2001 no. 6/2001 12249858 the university of bacau, the faculty of letters and sciences department of economic sciences phd professor vasile pătruţ– coordinator phd professor r. pintilie phd associate professor l. saradici lecturer, phd candidate r. mironescu phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor r. petriş univ. “al. i. cuza” iaşi phd associate professor gh. epuran – univ. of bacău 94 17 the annual session of scientific communications of the department of economic sciences 9. 2002 no. 7/2002 12249858 the university of bacau, the faculty of letters and sciences department of economic sciences phd professor vasile pătruţ– managing editor phd professor p. rusu phd professor l. saradici phd lecturer r. mironescu – chief editor, editor in charge of the issue phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor r. petriş univ. “al. i. cuza” iaşi phd professor gh. epuran – univ. of bacău 132 28 the conference organized to celebrate the 10-years jubilee of academic economic education at the university of bacau 10. 2003 no. 8/2003 12249858 the university of bacau, the faculty of sciences department of economic sciences phd professor vasile pătruţ– managing editor phd professor l. saradici phd associate professor r. mironescu phd associate professor m.c. danu – chief editor, phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor r. petriş univ. “al. i. cuza” iaşi phd professor v. răileanu – aes 149 29 the annual session of scientific communications of the department of economic sciences editor in charge of the issue bucureşti phd professor gh. epuran – univ. of bacău 11. 2004 no. 9/2004 12249858 the university of bacau, the faculty of sciences department of economic sciences phd professor vasile pătruţ– managing editor phd professor l. saradici phd associate professor m.c. danu phd associate professor r. mironescu – chief editor, editor in charge of the issue phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor v. răileanu – aes bucureşti phd professor gh. epuran – univ. of bacău 165 34 the annual session of scientific communications of the department of economic sciences 12. 2005 no. 10/2005 12249858 the university of bacau, the faculty of economic sciences phd professor vasile pătruţ– managing editor phd professor l. saradici phd professor gh. epuran phd associate professor r. mironescu phd associate professor m.c. danu – chief editor, editor in charge of the issue phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor v. răileanu – aes bucureşti phd professor i. florea univ. “al. i. cuza” iaşi 204 30 national conference with international participants “contemporary economy and romanian realities”, 11-12 november 2005, dedicated to the anniversary of 15 years of academic education in bacau 13. 2006 no. 11/2006 12249858 the university of bacau, the faculty of economic sciences phd professor vasile pătruţ– managing editor phd professor l. saradici phd professor gh. epuran phd associate professor r. mironescu phd associate professor m.c. danu – chief editor, editor in charge of the issue phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor v. răileanu – aes bucureşti phd professor i. florea univ. “al. i. cuza” iaşi 180 35 national conference with international participants “contemporary economy and romanian realities”, iind edition 14. 2007 no. 12/2007 (in english) 12249858 the university of bacau, the faculty of economic sciences phd professor vasile pătruţ– managing editor phd professor l. saradici phd professor gh. epuran phd associate phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor v. răileanu – aes bucureşti 131 25 national scientific symposium “accounting within the romanian contemporariness” – november 2007, dedicated to the anniversary of 10 years our journal, from debut to modernism professor m.c. danu phd associate professor r. mironescu – chief editor, editor in charge of the issue phd professor r. petriş – univ. “ştefan cel mare”, suceava of academic education specialized in accounting in bacău 15. 2008 no. 13/2008 (bilingual edition) 12249858 the university of bacau, the faculty of economic sciences phd professor vasile pătruţ– managing editor phd professor l. saradici phd professor gh. epuran phd associate professor m.c. danu chief editor, editor in charge of the issue phd associate professor r. mironescu phd professor i. cătoiu – aes bucureşti phd professor v. nechita – univ. “al. i. cuza” iaşi phd professor v. răileanu – aes bucureşti phd professor r. petriş – univ. “ştefan cel mare”, suceava 127 22 national conference with international participants “contemporary economy and romanian realities”, iiind edition microsoft word apostoaie constantin marius_eng.doc management and risk in financed projects roxana mironescu, ,,vasile alecsandri” university of bacau, romania nicoleta ciucescu, ,,vasile alecsandri” university of bacau, romania abstract with a caring and professional approach the project management activity may prove to be difficult enough. many specialists in this field indicates that a project plan can be assimilated to a "roadmap", so, for a clear destination, the shortest path is of most pronounced efficacy in order to achieve that purpose, to travel the distance between a current state and desired state and all this is established and configured before we hit the road, all risks included, expected or not. in this paper we present a draft european-style management, which intends to conduct a communion of all the decision makers involved in creating a healthier community. keywords healthy community, project, project management, risk, roadmap. jel codes: m 20, o 12 the project may be viewed as a sequence of activities that produce measurable results. that sequence is created, designed in its final phase, starting from the way the funding source defines the final outcome. a design approach involves taking some risks which will run in its way during this project. traditionally, risk is defined by negative aspects entailed, by its ability to negatively influence the development of an organization, an activity, to achieve goals. risk, perceived as a loss in the funded projects, can take forms such as costs to achieve the goals or to finish the products are higher than those that were originally planned, the results / final products are of inferior quality or lower than originally projected; resources used in the project have been exhausted or even irrationally used; targets or deadlines for delivery of results to beneficiaries have been overcome, and the most serious risk is the total failure of the project. risk can arise either due to the action of intrinsic or extrinsic disturbing factors, in the project, but we must keep in mind that every project includes a degree of risk, because we can not predict the future with utmost certainty. the risk may increase as the project lasts longer, as the time interval between phase of planning and its implementation phase is wider. also, the project manager’s experience, the team working’s experience and, generally speaking, the experience of the organization can negatively influence, if they are limited, the whole quality project results. to these, we can add the project risks generated by the use of methodologies and technologies so new, less verified and hazardous. in a more artistic speech, risk management is a process that proved its similarity to a medical examination, which, after treatment the doctor ordered, after the disease diagnosis, the patient is far away from healing, but he returns to the doctor and he is worse than before treatment. one can appreciate that risk management in projects financed are carried out in three stages: a) setting (description) risk the risk of problems in charge of the project to translate information about the objectives and organizational resources on a so-called "map" of risk permanently updated and adapted to changes in the real environment. answers to questions such as: "what can happen?", "which causes the production of a specific type of event?", studies and scientific researches economic edition, no. 15, 2010 411 "may manifest as a disruptive event?" activities covered by that stage. efforts to identify potential risks involves taking the following steps: study of problems encountered during the course of similar projects, request the opinion of as many professionals concerned by the project more precise formulation of the potential risks and, where possible, eliminating a substantial amount of them; b) measures for combating the risks involved the person who is responsible for such problems in the project need to master the tools by which risk is avoided or transferred to other areas, in order to reduce the impact. when producing negative effects of a particular type of risk can not be avoided, as such should be responsible to control the impact, to develop and implement risk management plan, when it turns from potential effectively; c) control and monitoring results development of risk and potential risk situations is continually monitored, and based on the permanent risk management plan is corrected and updated. project risk management is a circular process which runs continuously. as for business management as a whole, the ability to record your feedback, understand the signals recorded as the initial conceptual plan ensures a flexible approach, marked by dynamism. the project is more likely to achieve success in the real environment, that is, by force of things, unpredictable and uncertain as the project you describe. turin lead an urbact thematic network on the theme "building healthy communities" building healthy communities (bhc) urbs health network for "building healthy communities." the main objective of the project is to create a network of cities of at least 6 different countries to participate in transnational exchange program in which transfer policies, plans, drawings and practices on urban health policy, in order to increase capabilities and knowledge for professional development in urban health. the main problems are emerging on selected the project will focus on the following specific sub-themes: ● health impact assessment and urban health indicators: health impact assessment (health impact assessment hia) is regarded as a major opportunity to integrate health in all policies. hia promises to influence decision-making process, specifying all factors determinative of health, attacking all the injustices and providing an impetus for participation and empowerment in health. thus, the hia provides methodology that makes possible health problems to be included in integrated urban development plans. ● in 2005, the work plan of the eu public health programme has identified the development of an urban health indicator system is essential to the understanding of health information and the system itself. ● active ageing: research shows that if people remain healthy as long as life, hospitalization number of elderly people will be halved. healthy aging can be supported by activities that promote health and prevent disease throughout the life by addressing key issues such as unhealthy nutrition, physical activity, alcohol, drugs and tobacco, risks of environmental, road accidents and the household. ● use of structural development "health revenues. health problem is one of the priorities identified in the "urban dimension" of cohesion policy. several member states have already used the structural and cohesion funds in order to solve some health problems, one for the network being to focus on exchange of experience to use structural instruments for health problems. sound locations and healthy average: analyzing the interaction between environment and health, we study how health is affected not only by pathological factors but also factors in physical and social environment. the project includes 2 two phases: phase 1, which consists in forming a partnership of 10 cities with their appropriate management authorities, undertake a study of problems, needs and actions for health. they also established 10 local support groups (gsl). in phase 2, it is provided an exchange among 100 key players (10 members from each city partner gsl) and the formation of 10 local action plans related to funding sources at european, national studies and scientific researches economic edition, no. 15, 2010 412 and local level and shape some courses of action with instructions to future health interventions. local support groups on the urbact ii (gsl / ulsg) were created to increase the impact of the urbact ii programme. all thematic networks and groups that are part of the urbact ii are required to establish a local support group in the development phase to proceed to implementation phase of the project. however, uslg sites should not be perceived as a simple administrative request to be part of the program. main purpose of local support groups is to disseminate knowledge of transnational exchanges by a wide range of local co-participants and to oversee that this will change locally. in addition, the large number of local coparticipanţilor ulsg involved are able to engage in community urbact, which may take some messages about the central cities to pass. the major objective of all gsl / ulsg is to improve the impact of exchange at the local level. the specific objectives of a specific gsl / ulsg and activities and composition, must be adapted to ensure that the overall goal is achieved. there is no magic formula depends on the nature of the exchange proposed project, nature of local needs and experience in the city / partner. creating gsl depends on what already exists in the city and in the case there are several created possibilities and there depends to the disponibility to go on. after settings, gsl can begin the basic studies in an interactive and dynamic way by using the following: -testing some specific issues with stakeholders; perfecting or reformulating various topics; obtaining references and other co-participants and so on. how far gsl reach the stage of development depends on the point of departure and subject to the deadline of the city. specific objectives to be met from the start: 1. clarification of special needs or concerns of the city, compared with thematic network or working group; identification (mobilization and validation) of what has really given the project the city as best practices, existing instruments, visiting different locations, policies and other experiences; ensuring that this knowledge is reflected in basic research during the development phase (phase 1) and the local action plan will be prepared during implementation phase; dissemination of project results in a much wider local audience; the activity as the main supporters of the project. gsl involvement occurs in two ways: development phase 1 the primary and key stakeholders should provide information on: ■ identify the specific needs of the city of subthemes addressed by the project; ■ experience subthemes addressed by the project; ■ advice on basic research; ■ advice on software developed by the project, especially regarding the operation of the gsl and its relationship to the project concerned; and implementation stage 2 role of local support group gsl in the second phase consists of: ■ participation in the design and monitoring of local action plan; ■ identify and validate inputs, such as case studies; ■ participation in the various exchanges and presentation by co-participants; ■ regular meetings, particularly with regard to training seminars for project partner contribution; ■ comments on final results; ■ testing of certain recommendations; ■ participation in local web platforms; ■ setting the local supporter of the project and conducting lobbying for specific changes; ■ local organizing dissemination events; ■ media awareness campaign to attract local and its project activities. studies and scientific researches economic edition, no. 15, 2010 413 to achieve the overall objective and specific objectives for 2007-2013, envisaged steps and actions are grouped in six national development priorities: • increasing economic competitiveness and development of knowledge-based economy; • developing and upgrading transport infrastructure; • protect and improve environmental quality; • human resource development, promoting employment and social inclusion and strengthening administrative capacity; developing the rural economy and increasing productivity in agriculture; reducing development disparities between regions of the country. environmental objective, accordingly to the ndp: table no 1. the main environmental objectives of the analyzed project shortcomings in environmental services and facilities throughout the country and particularly in rural areas. water and soil air and climate changes ( and natural resources) conserving the biodiversity and the uniques natural areas in romania biodiversitate biodiversity air and climate changes ( and natural resources) growing importance of sustainable development and advancing the list of commercial, political and social priorities. cultural heritage and natural landscapes. quality of life air and climate changes ( and natural resources) (information source: internal project documents) the north eastern regional strategy 2007-2013, bacau being a part, has the priority "infrastructure and environment" measure following: rehabilitation and development of educational, social and health. the objectives of this measure are: -improvement of training; -increasing population health in the region; -supporting the social inclusion of marginalized and socially excluded groups through rehabilitation and upgrading of related infrastructure in such services. in addition to objectives set by the national development plan this project proposes: implement a pilot project in bacau on quality of life assessment based on a set of indicators with a composition similar to that in eu countries (and considering new legislation in romania); monitoring of environmental factors, social, economic and cultural factors that can affect health and quality of life in bacau, by reference to the indicators mentioned above; creating a local action plan which primarily aim to improve quality of life for the people of bacau. it would involve government organizations and local community for development and implementation of local action plan. specialists in risk management support the idea that complete elimination of risk is an utopia or may be an option with low efficiency, in terms of cost. therefore, efforts should be directed to monitor it and if a threshold of risk, both in terms of likelihood and impact. risk management does not remove it entirely, but it is an indispensable process in the project. moreover, risk analysis should precede the onset of the project and if this analysis is drastically negative result, which shows that the risk is unacceptable, the project may be abandoned entirely, since the design phase. contemporary analysis shows that dedicated risk management, unlike traditional approaches that focus primarily on actions to counter, focuses on modern methods for anticipating action, simulation and prediction of risk. current methods conceptual transferred from reaction, counteraction, the action, defense. furthermore, the analysis revealed the beneficial aspect of risk that is not an entirely negative phenomenon, comprising both positive and studies and scientific researches economic edition, no. 15, 2010 414 negative, differentiated proportions. risk is a concept that refers not necessarily, the potential negative impact events as the consequences of uncertainty and change which may arise from the initial planning. roger van scoy, in his work entitled "software development risk: opportunity, not problem", software reviews ingineering institute, usa, 1992, underlined "the risk is not a bad thing in itself, risk plays an essential role for progress, and failure is often part of learning." it is important to maintain a balance between risk and potentially negative consequences of possible benefits that may result in the transformation of risk into opportunities. understanding of project risk as "opportunity" prompt recovery of the unexpected has become a dominant style of management in large companies in the contemporary period. risk management approach is not limited, rigid, guided solely by the objective of containment or control any potentially adverse effects of various events, but it is a method to increase flexibility and adaptability of firms in an more complex environment and hence more uncertain. references 1. van scoy, r. (1992), sofware development risk: opportunity, not problem, software ingineering institute review, usa; 2. luisot, j.p. ( june 2003), what makes an effective risk manager?, risk management magazine, usa; 3. *** www.projectmanagement.ro. studies and scientific researches economic edition, no. 15, 2010 415 studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro risk-assessment procedures and establishing the size of samples for auditing financial statements botez daniel “vasile alecsandri” university of bacău daniel63331@yahoo.com abstract in auditing financial statements, the procedures for the assessment of the risks and the calculation of the materiality differ from an auditor to another, by audit cabinet policy or advice professional bodies. all, however, have the reference international audit standards isa 315 “identifying and assessing the risks of material misstatement through understanding the entity and its environment” and isa 320 “materiality in planning and performing an audit”. on the basis of specific practices auditors in romania, the article shows some laborious and examples of these aspects. such considerations are presented evaluation of the general inherent risk, a specific inherent risk, the risk of control and the calculation of the materiality. keywords audit of financial statements; inherent risk; materiality jel classification m42 introduction professional standards in the field statutory audits provide a series of procedures that auditors they put a few challenges with a professional. one of them, the matter shall be referred to the procedure for determining the size of samples. so, in order to determine sample size, he/she must go through a few steps: 1. assessment of the general inherent risk 2. assessment of the specific inherent risk 3. calculation of materiality 4. assessment of the risk of control 5. analytical review preliminary 6. determining sample size note that these steps follows procedure by which the auditor also obtained information in the understanding entity and the environment or, in accordance with the provisions isa 315 “identifying and assessing the risks of material misstatement through understanding the entity and its environment”. this information serves as the basis of the identification and assessment of risks of significant misstatement (inherent risk and the risk of control). assessment of the general inherent risk inherent risk assessment resulting from general information relating to management and accounting environment, nature of the business entity and significant matters concerning the auditing. on the basis of concrete aspects that form the basis of the 44 risk-assessment procedures and establishing the size of samples for auditing financial statements assessment, inherent risk is assessed on a scale from 1 to 5, from very low to very high. for the study we have done the assessment of the risk inherent in general on the basis of information obtained from two customers of audit, a and b, with a relatively similar situation. thus, for both customers do not there are aspects that will lead to assessment of a very high risk. high risk is given by the situation in which the management contains shareholders. it is a common situation, in which the shareholder/shareholders are at the same time and managers, which is not necessarily indicative of a high risk. other aspects need not entail the assessment of a high risk. financial position and liquidity falling within limits considered normal. the management should be considered integrate and have experience in the field of activity. in the accounts working competent personnel, there are no delays in reporting and the entity does not have a complex structure or a huge size. operating activity has a relatively linear character, which is based on an activity of production with continuous character. previous audits have not revealed significant negative aspects, and their views have been without reservation. in this situation it may be observed that the evaluation lead us to a low level of risk, and by inducing a degree of additional precautions our conclusion is that it is a general risk inherent in medium, for both wireless clients. assessment of the specific inherent risk the assessment of specific inherent risk shall be based on the information collected in phase in the knowledge of the consumer and documented properly in the file task. isa 315 specifies that the identification and assessment of risks of significant misstatement shall be carried out at the level statements for the classes of transactions, balances of the accounts and presentations. understanding customer’s business experience and auditor plays a crucial role. to assess this risk, we suggest that after identifying significant areas, to their attach risk inherent in specific resulted from the existing rules in professional, which involves the answer to six questions: 1. subject system errors/system inadequate/manual system 2. accounting for this area worse professional training 3. complex operations 4. risk of loss/misuse/fraud 5. many professional judgment/calculations 6. unusual operations we can draw up following matrix, according to receive six affirmative answers to these questions, on the basis of which to determine the level of specific inherent risk: 1,2 very low low 3,4 low medium high 5,6 medium high very high the auditors are already familiar with the array of reference for establishing the risk inherent in factor, referred to in section b7 of the guide for an quality audit: 45 botez inherent very low low medium high very high 1 2 3 4 5 specific very low 5 4 3 2 1 low 4 3,25 2,5 1,75 1 medium 3 2,5 1,75 1,5 1 high 2 1,75 1,5 1,25 1 very high 1 1 1 1 1 for our study we have kept customers and suppliers of the customer a and finished products and suppliers of the customer b. for customers of a, we’ve set a specific inherent risk medium, resulting in a risk inherent factor in 1.75 , for suppliers a specific inherent risk low, that is a risk factor of 2.5, and for finished products b and suppliers b, specific inherent risk medium, so inherent risk factor is 1.75. the calculation of the materiality the materiality shall be calculated in the following assessment of the risk inherent in the level of the latter being reference basis for auditor’s reasoning. so, when the general inherent risk is higher, the materiality is lower, and vice versa. note: isa 320 “materiality in planning and performing an audit”, in the form as revised applicable with effect from 15 december 2009, no provision for mandatory preliminary value distribution of the threshold of significance in relation to general balances of the accounts, classes of transactions and presentations of information. it is possible that in some cases the value of the threshold of significance to the financial statements as a whole to be suitable for the purpose of establishing some samples which would lead to the degree of assurance required. but there are also circumstances in which the auditor must use values lower than this. isa 320 introduce the concept of performance materiality, which makes a request for the addition of value to auditor’s reasoning establishing a low level of materiality to reduce to a reasonable level likely uncorrected distortions or not detected to exceed the materiality for financial statements as a whole. on the other hand, isa 320 provides for entity’s specific circumstances in which the auditor also may lay down and use values well below the materiality for certain classes of transactions, balances of accounts or presentations. isa 320 shall submit, as a reference basis, particular cases where the auditor can do, no longer be compulsory for all items for the different levels of materiality for financial statements as a whole. for case study we’ve set the materiality to the financial statements as a whole for the two entities of reference, from the average of between the smallest and the largest value of six reference values calculated on the basis of a model which calls up to three relevant indicators in the financial statements: 1-2% of turnover, 1-2% of assets and 5-10% of the profit. after carrying out these calculations have established the materiality to the following values: materiality company a: 200.000 lei materiality company b: 300.000 lei assessment of the risk of control control risk assessment is based on the information collected in respect of the system of internal control and documented in the appropriate working sheets. under the conditions in which the auditor also considers that the information on the state of the environment of the control and monitoring mode to carry out the inspections are 46 risk-assessment procedures and establishing the size of samples for auditing financial statements appropriate and shall be based on the findings internal control, implement tests to confirm proper operation of the machine. assessment of this risk involves, therefore, in addition to reasonable character organization discovery system of internal control, the existence and application of procedures for testing and effectiveness of controls. as a general rule, these procedures shall be developed by each cabinet of audit. it is a very important aspect because on the basis of the result testing internal controls the auditor also determines in which may be based on the findings internal control on a scale of 1 to 5, and attach the factor 1 a high risk and the factor 5 a low risk. for the purpose of this study, we can establish that he/she has not considered it appropriate to rely on internal control findings and, as a result, assessed control risk at the level of 100%, following the factor of 1. preliminary analytical review analytical procedures claim our understanding of auditor of the entity and the environment or helping him in adequate evaluation of the risk of serious distortions. as a matter of principle, they shall consist of comparisons between the various financial information concerning the entity as well as information for precedent periods such as indicators of liquidity, solvency, performance, or the main categories of expenditure, and the identification of significant variations which require specific attention. from the point of view of the calculation of sample size, pre-analytical revision used in fixing by auditor of a factor of relevance on a scale of 1 to 3, the factor 1 representing the situation that analytical review is not granted no relevance, while the factor 3 assumes that the review did not reveal unusual items. sample size calculation has as reference table for the calculation of the guide on an audit of quality, used in professional practice in romania, to section b7: element population materiality inherent risk factor control risk factor analytical review factor sample minimum level customers a 3.422.000 200.000 1,75 1 2 5 suppliers a 1.201.500 200.000 2,5 1 2 1 finished products b 2.069.063 300.000 1,75 1 3 1 suppliers b 1.849.625 300.000 1,75 1 3 1 by means of the procedure for the establishment of the samples levels have been laid down their minimum. to validate reasoning’s that we made, we will present procedures by which we audited those structures. analysis of structures taken as example emphasizes the following: customers a: the balance of 3.422.000 lei is composed of 90 clients, of which 6 have a value of the balance over the value of the materiality. the sum of them is of 2.316.675 lei, which represents 68% of the total. we can assume the sample results are satisfactory. suppliers a: the balance of 1.201.500 lei is composed of 114 suppliers, of which only one exceeds the value of the materiality, with a balance of 546.484 lei, representing 45%. in this situation, in order to obtain an adequate level of insurance for suppliers, the auditor must extend sample size to 3 components, each with a value over 150.000 lei, which have a value 858.053 lei, representing 71% of the total value of the balance, a comfortable situation. 47 botez isa 320 provides that the performance materiality may be represented by one or more of the values. if the auditor would be determined by planning a threshold of functional significance of 150.000 lei for similar items suppliers, sample size would have been different. finished products b: the balance of 2.069.063 lei is composed of 51 items of which 2 are located above the materiality, with a cumulative value of the balances of 830.820 lei, representing 40% of the total. to obtain the assurance required, the auditor also lays down a sample of 5 items with a value of 1.413.399 lei, representing 68% of the total balance, which would have resulted in the planning stage if he had established a performance materiality of 100.000 lei. suppliers b: the balance of 1.849.625 lei is composed of 208 suppliers, no balance individually does not exceed the value of the materiality. if the auditor would be established a smaller performance materiality, 100.000 lei, then that’s it is located 4 suppliers with a cumulative value of the balances of 599.046 lei, representing only 32%. in this situation, the auditor would have had to establish a performance materiality less than, 50.000 lei, and then in the sample shall enter 10 items with a cumulative value of 946.555 lei, representing 51%, which correlated with the assessed risk can be considered satisfactory. as a result of these successions, the establishment of performance materiality at the planning stage would have resulted in a minimum size of the samples closest to the requirements for obtaining the degree of assurance required, such as: element population materiality inherent risk factor control risk factor analytical review factor sample minimum level customers a 3.422.000 200.000 1,75 1 2 5 suppliers a 1.201.500 150.000 2,5 1 2 2 finished products b 2.069.063 100.000 1,75 1 3 5 suppliers b 1.849.625 50.000 1,75 1 3 7 on the other hand, a rigorous approach to risk assessment and analytical procedures, through the inclusion of some degrees of precaution raised, may change the value factors, with significant impact over the size of samples. conclusions determining sample size represents an adjustment procedure again based on auditor’s reasoning, which brings together all the information and assessments have been observed with respect to entity. in the first place, assessment of the general inherent risk has a significant influence on thoughts on fixing of general materiality, and together with the inherent risk specific, by placing them in the matrix for the identification of the risk inherent in factor, on a scale from 1 to 5 they have a significant impact on sample size calculation. secondly, isa 320 leave the responsibility and at the expense auditor’s reasoning both fixing of global materiality, and use of performance materiality or set materiality for specific classes of transactions, balances of accounts or presentations. this constitutes a margin of action wide enough for auditor and allows the operator to obtain the assurance necessary. thirdly, the establishment of control risk factor attached on a scale of assessment from 1 to 5, has a significant impact on sample size. it is necessary that the auditor, on the basis of tests carried out on the system of internal control and document and establish various factors for the various structures of financial statements. 48 risk-assessment procedures and establishing the size of samples for auditing financial statements last but not least, preliminary analytical review must have regard to the indicators and representative structures for the activity entity, as establishing a relevant factor on a scale of 1 to 3 has a significant impact over the size of samples. references cafr (2014), the guide of an quality audit, bucharest. isa 315 “identifying and assessing the risks of material misstatement through understanding the entity and its environment” and isa 320 “materiality in planning and performing an audit”, in iaasb handbook of international regulations for quality control, auditing, review, other assurance services and related services, edition 2012, vol. i, translated and reissued the cafr, bucharest, 2013. 49 inherent specific information campaigns – means of communication with customers studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro information campaigns – means of communication with customers claudia-nicoleta dobrescu university”eftimie murgu” of resita dobrescu_cld@yahoo.com mirela costencu university”eftimie murgu” of resita costencumirela@yahoo.com abstract within a company’s activities, an important role is granted to the performance and implementation of information campaigns for the final consumers. the paper has the general objective to identify specific issues that constitute the premises for the preparation and conduct of such activities, and especially the expected results. the analysis is performed and based on a direct research among several companies, which operate in various fields, for the identification of a method of performance and implementation of information campaigns that are necessary for ensuring visibility on the reference market. the aim of the study was to identify the importance that the firms from resita give to information campaigns addressed to a target audience. the study was carried from april to may 2013 on a sample of small, medium and large firms, which operate in trade, manufacturing and services. the questions and the discussions addressed to the public were meant to outline the specific aspects of the exact way in which the information campaigns were done for their clients, but also to underline the results obtained with the help of these campaigns. keywords information campaign; efficiency; methods of information; promotion; visibility jel classification m31; m39 1. introduction attracting customers and securing their loyalty is still a problem to solve for many companies. this aspect should represent a priority in the organisations’ endeavour to reach a representative market share, as we are witnessing a multiplication of final customers’ needs. in this respect, economic entities should orient their marketing activities so that the expected results should correspond to the efforts made for reaching their goals. there are numerous tools at the disposal of companies meant to operationalise them on the reference market according to the planning of specific activities, so that the message to be conveyed to the target market might correspond to the set goals. according to the literature, the modalities of presenting a firm’s products or services are varied, depending on the proposed purpose, but especially on the messages transmitted to the target public, which has as final result the consumers’ information. numerous specialists (manole, stoian, accessed, 2013.) consider that promotion and communication represent two closely connected concepts, because in order to implement any form of promotion communication is necessary, and the instruments used in promotional activities are represented by the various 300 mailto:costencumirela@yahoo.com information campaigns – means of communication with customers communication forms. all these aspects shaped in an efficient strategy of communication of the organisation with the customer’s lead to the creation of the clients’ attachment towards the organisation. thus, the customers’ loyalty comprises “the measures a company takes in order to influence the present and future customers‘ behaviour intentions towards a company or its activities in a positive sense, in order to stabilise and develop its relation with them.“ (bruhn, 2003). consequently, the organisation’s communication with the customers represents an intentional process, which means an exchange of messages among them with the purpose to reach both individual (customers‘) objectives, and the objectives of the organisation. the organisation’s success in its relation with the customers and especially its positioning on the reference market depend on the quality of this communication. moreover, the efficient management of the relation with the customers represents ”the systematic analysis, planning, implementation and control of all measures taken by a company oriented towards the customer, with the purpose of persevering the relation with the customers and to maintain this connection as well as possible” (bruhn, 2001). the establishment of the organisation–customs relation is determined by the source’s capacity to satisfy expectations and its ability to be convincing. instability is not brought about by the impossibility to communicate, but by the result of the commitment to communicate or the impossibility to engage a long-term communication. the difficulties occurring in the communication with the customers is caused by the persons involved in this process, as the modalities in which they process information result in the consequences of their action. whenever the target public does not benefit from pertinent information interpretation, we may encounter incompatibilities, gaps or errors among the interpreters involved in communication, errors resulting from the insufficiency of real-time information. time reality means the period when concretely and objectively the communication process can take place. thus, for a correct, clear, actual and real-time information of customers, we consider that the most efficient modality is represented by the information companies, which in our opinion refer to the specific marketing activities with the role to inform the target public about the concrete aspects of the organisation in order to ensure its short-term, medium-term and long-term visibility on the reference market. that is why, for any organisation it is essential to know that the need for communication with its customers becomes a basic need in order to give a public existence to a certain activity, idea or product / service, so that it is not enough for these aspects to exist, but they should also be known. moreover, beyond any organisation’s basic preoccupations, they are permanently confronted with an environment which leaves no moment of respite and consequently its positioning in relation with the customers becomes an efficient modality for creating competitive advantage. in other words no organisation can resist on the market or can have a future if it fails to constructively communicate with its customers. we consider thus that in order to communicate in a constructive manner with customers through information campaigns it is necessary to know and apply several basic rules. these rules refer to the clear, concise and precise formulation of the message in order to be easily and entirely comprehended, to the customers’ motivation raising in order to make them listen to the message transmitted, the use of a common language, the correct transmission of the message, the use of the most adequate communication channels, and, last but not least, the effort to ensure the flexibility and adaptability of the communication system to the requirements or influential factors. 301 dobrescu, costencu 2. research methodology in order to correctly comprehend the aspects of realising and implementing an information campaign, we conducted a direct research among the firms of the town of reşiţa, with the purpose of identifying the importance they grant to the customers information campaigns. the specific objectives of the research refer to: information modalities a firm uses in the relation with its customers; the frequency of using information campaigns; the expected results and the results obtained following the implementation of such campaigns, and the costs afferent to the realisation and implementation of such information campaigns. conducting such a study meant identifying the stages necessary for its realisation. thus, the stages had a logic sequence, from the identification of the general objective and the objectives specific to research, the identification of the target public, the selection of the study representative sample, the actual deployment of the study and the data centralisation, to the analysis and interpretation of the collected data and the study conclusions. (costencu, 2003). in the case of our research, the subjects were the companies registered as operating with their basic economic activity in the town of reşiţa, with the possibility of expanding their activity to other towns. moreover, the respondents are legal persons operating in one of the following domains: commerce, production or services; they are classified into small firms (1-9 employees), medium firms (10-49 employees) and large firms (50-249 employees). thus, the criteria for selecting the firms were based on three variables: positioning of respondent in the town of reşiţa, domain of activity and size of the organisation. the modality of conducting the survey supposed an individual inquiry, structured in accordance with the chosen variables, based on a 15-question questionnaire, 13 of evaluation and two of identification. the questions are conceived and structured in a logical form, which means that for the identification of aspects relevant for the study both closed and open questions were asked, along with mixed, semi-closed or semi-open questions. the data collection was done directly from the representatives of the companies by the distribution of questionnaires and discussions on the basis of question and their answers, the data analysis and interpretation being done for each question and variant of answer. due to the fact that the number of companies operating in the town of reşiţa is not significant, the analysis constitutes a pre-inquiry for the determination of the representative sample for the caras-severin county for a future quantitative study. thus, our analysis is a qualitative one, the respondents being in number of 65, as these companies are active on the reference market and correspond to our analysis criteria. the establishment of this sample paid attention to both internal and external factors as the percentage of small firms in reşiţa is much higher than that of medium and large companies. 3. analysis and interpretation of results the first question refers to the existence or absence of information campaigns among customers. a number of 65 firms answered this question, which represents 100% of the total number of respondents. more than half (62.54%) claim they organise information campaigns for customers, and the most active firms from this point of view are the large firms followed by the medium ones, whereas small firms rank last. furthermore, the firms in the field of commerce are those that conduct more information campaigns, followed by those operating in services and then in production. the second question refers to the modalities firms use in order to conduct information campaigns. taking into account that this is a multiple-choice question, the data analysis points out the possibility of realising information campaigns, in 302 information campaigns – means of communication with customers accordance with the proposed purpose. this question too was answered by a number of 65 respondents, representing 100% of the total. the most frequently used methods of organising information campaigns were implemented on the occasion of the promotion of certain products, services, or promotional manifestations (63.08%), of the realisation of different forms of publicity (47.69%), direct marketing (44.61%) or public relations (16.92%). diverse modalities of customers’ information are adopted in all three sectors of activity with higher weights in commerce and services compared to production. question no.3 ”how efficient do you think your modalities of consumers’ information were ?” was answered by all the interviewed firms (a 100% proportion). most respondents (52.31%) affirmed that these information campaigns were very efficient; 47.69% of them consider they were only efficient and there is no answer recorded for the “inefficient” variant. as for the firm’s size, the higher percentage of the “very efficient” answer is represented by large firms, followed by the medium and small ones. as regards the question ”what were the costs allotted for the information campaigns?”, we should remark that a significant percentage, 49.23% of the interviewed firms, did not wish to answer this question. nevertheless, among the firms that chose to answer, the largest sums were spent by large companies (between 13,000 and 60,000 ron), followed by medium enterprises (between 6,000 and 7,000 ron), whereas other respondents affirm to have spent amounts in accordance with their profit for the information campaigns. when asked about the possibility to allot a larger budget for the consumers’ information campaigns, more than half of the interviewed companies, 70.77%, consider that it is not necessary to allot a larger budget for the information campaigns, and a small percentage of the total respondents, 29.23%, claim that for an efficient confirmation of consumers it is necessary to supplement the budget allotted to information campaigns, probably for the diversification of the information modalities. in relation with the importance of allotting financial resources for the information campaigns, 69.23% of the respondents consider that it is very important to allot financial resources for the realisation and implementation of information campaigns, but without bringing forward arguments in this respect. manufacturing firms, followed by service providers and traders confirm that a well-structured budget can constructively solve the consumers’ information. moreover, large firms stress the allotment of a certain budget for organising information campaigns; at the opposite pole we find small trade firms. nevertheless, the most important actions for the consumers’ information, in the respondents’ opinion, remain the promotion actions, without specifying concrete forms of information. taking into consideration the periodicity of the information campaigns, most respondents, 61.54%, affirm that these campaigns are realised and often implemented by the firm for the information of customers; 26.15% of them claim that these campaigns are implemented very often, while a 12.31% percentage admits to rarely organise information campaigns. we should also remark that small firms rarely organise information campaigns, but the respondents did not specify what “often”, “very often” or “rarely” means in their opinion, when it comes to precise sequences in time. the general purpose of realising and implementing information campaigns refer, for the respondents, to answers as “attracting new customers”, “keeping the existing customers’ loyalty” or other variants indicated by the respondents. when answering this question, more than half of the respondents, 64.61% consider that the general purpose of information campaigns is found in the dimension of attracting and securing customers’ loyalty, an important aspect for large firms, followed by the medium companies and the small enterprises. we remark that there is no other reply variants beside those indicated. 303 dobrescu, costencu when analysing the customers’ opinion about information campaigns from the respondents’ perspective, a 50.77% percentage considers that most customers are content with the message transmitted, without specifying, nevertheless, the reason or reasons making them think than. this answer is chosen by most medium firms, followed by the large ones and then the small ones. however, 49.23% of the respondents affirm that most customers are satisfied that these campaigns bring about price cuts, special offers, promotions etc. we must remark that no interviewed firm considers information campaigns as dissatisfying for customers, which constitutes strength in their relation with their customers. an especially important aspect refers to the identification of human resources conducting these information campaigns. 69.23% of the respondents confirm the fact that these information campaigns are not realised by specialists from the marketing department of the firm, answer given by most small firms; there are also respondents who chose not to specify this aspect. moreover, it is remarked that in small firms customers’ information is frequently done by the firm’s personnel, irrespective of their position. consequently, a 30.77% percentage affirms that the marketing department of the firm conceives and implements information campaigns for customers, answer indicated by large companies. we should also remark that in small enterprises there is no marketing compartment/department, which represents a weakness of theirs as regards the planning and conducting of these information campaigns. we must also underline that, if the interviewed firms operate in other towns too, the information campaigns are done simultaneously in all locations, in different specific periods, either in an identical manner or in different ways. most significant percentages are recorded among large firms in the sector of commerce, services or production. as for the modalities of customers’ information, they may be the same or different depending on other factors specific to the central or secondary locations. after conducting this study, we may draw several conclusions that constitute both advantages and disadvantages in the establishment and/or preservation of the relation with customers by means of information campaigns. thus, most firms organise information campaigns, but there are also firms that do not, especially small enterprises, which constitutes a huge weakness, as the customers’ information should represent the core point of the firm in establishing the relation with the customers. most of the interviewed firms affirmed they used several modalities of customers’ information through publicity, sales promotion, direct marketing or promotional events, public relations being the less used method, also mentioning that these information campaigns were very efficient. furthermore, most respondents affirmed that it was very important to allot financial resources for such activities, in some cases the budget should be increased, but there are also situations when the budgetary share was a constructive one. however, there was a significant percentage of respondents who did not want to specify the budget they allotted for the information campaigns. the goal of conducting such campaigns refers to attracting customers or securing their loyalty, they are frequently organised, most respondents being large companies. we should also remark that most firms do not organise information campaigns within the marketing department of the firm, these activities being performed by other employees (in small firms), and part of the firms carry on their information campaigns in other towns too, where they have secondary activity locations, and most of them organised identical information campaigns. 304 information campaigns – means of communication with customers 4. conclusions from the documentation studied, but also from the survey applied we may remark that the activity of information focused on a firm’ s customers should represent a priority of the organisation’s management, in the complex endeavour of identifying, attracting or securing customers’ loyalty, because no company can developed without informed and satisfied customers. moreover, we consider that irrespective of size, firms must absolutely conduct customers’ information campaigns, and the modalities of implementation should be integrated into a process with positive finality. the costs for each information campaign should be set in accordance with the general and specific objectives of these campaigns, and these costs must be written down in the promotional budget of the company. creating a marketing department or division within the firm or externalising these activities to marketing specialists able to organise such information campaign will definitely result in the implementation of specific activities with positive results. consequently, raising the management’s awareness as regards the necessity and importance of information campaigns, correlated with the selection of the most efficient implementation tools may lead to the attraction of new customers, preservation of the present ones, and ensuring the firm’s visibility on the reference market. references bruhn, m, (2003), relationship marketing. management of customer relationships, england, pearson education limited; costencu, m, (2003), marketing research, resita, efitmie murgu university press; costencu, m, dobrescu, m, dobrescu, c.n, rudolf c, dobrescu d. (2009), evaluating the management of the human resources department in touristic organizations, annals of daaam for 2009 & proceedings of 20th daaam international symposium, volume xx, 1029 1031; manole, v, stoian, m, (2013), ”marketing”, available online at www.ase.ro 305 information campaigns – means of communication with customers claudia-nicoleta dobrescu university”eftimie murgu” of resita dobrescu_cld@yahoo.com mirela costencu university”eftimie murgu” of resita costencumirela@yahoo.com abstract keywords information campaign; efficiency; methods of information; promotion; visibility jel classification m31; m39 importanţa bazei de date în campaniile de marketing direct studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro loyalty – the nucleus of brand capital. case study: rom chocolate bar brîndusa-mariana amalancei “vasile alecsandri” university of bacău brandusa_amalancei@yahoo.com abstract it is considered that loyalty to the brand of some primary customers is the core of the brand capital. a brand, however, may have substantial value, which is given to it by its symbol and slogans, if it is continued with the purchase of a brand after the buyers have made a comparison with the competing products that have superior characteristics. structured on several levels, which are each a different marketing challenge, the loyalty to the brand consists of many factors, among which the most important is the user experience. the paper aims to highlight, starting from a series of articles in online media, the manner in which a traditional romanian brand, rom chocolate bar, continuously repositions itself, attempting to maintain and even increase the loyalty of its consumers, as well as to answer the consumer’s authenticity, accessibility, credibility and modernity needs. even though in specialized literature there are opinions according to which traditional brands are commonly oldfashioned or dull, rom chocolate bar shows the opposite view, being considered a successful brand which is appreciated both at national and international levels. keywords image; personality; identity; brand awareness; brand commitment jel classification m37 1. introduction having become a real social and cultural phenomenon, in our times brands have an almost immeasurable power in business, as well as in politics, arts, sports or charity. brands can be of all forms and sizes – specific or generic, tangible or intangible, global, regional or national, cheap or expensive –, but their force generally results not only from what they are, but also from what they represent (olins, 2006). however, it is quite difficult to find a definition of brands which could comprise all the dimensions of this concept. that is why certain authors choose to define a brand by means of what it is not, thus leaving room for open interpretation: “a brand is not a logo. a brand is not an identity manual. a brand is not a product or a service. a brand is not a label or a package. a brand is not a business plan. a brand is not some kind of fashion or one of its trends. a brand is not a manufacturing process. a brand is not a name or a slogan. but what is a brand? above all, a brand is a promise! a promise made firmly, clearly and for everlasting time. it is a promise that all the expectations of the consumers related to the product, service, or person, will be fulfilled. that is why we can say that a brand is what the others think about it” (caramida, 2009). therefore, being more than a word, a logo or an identification symbol, a brand is a heterogeneous blending of perceptions, emotions, or attitudes regarding a product, making reference to its qualities, or to its tangible and intangible aspects. 274 loyalty – the nucleus of brand capital. case study: rom chocolate bar a series of terms connected to the brand concept also exists, and their definition is important for accurate conceptual distinctions: the name of a brand can consist of a word, letters or numbers used separately or in different combinations; the image of a brand is an essential factor, for the reason that its public representation is directly proportionate to the public trust in that brand; brand personality involves the association of a brand, especially by means of advertising, with certain personality traits, with the purpose of differentiation; the identity of a brand brings together a series of elements, starting from the name of the brand, with the purpose of differentiation; brand awareness involves brand recognition (that is, consumers’ confirmation of previous contact with that brand) and brand recall (the identification of the brand by the consumers when they are offered a product belonging to a certain category or a clue related to the brand product), but it does not necessarily imply the acquisition of the brand or attraction to it; brand commitment refers to the consumer’s connection or the degree of commitment to a brand, which will result in repeated purchase and use of the brand (balaban, 2009). 2. dimensions of brand capital in effect, loyalty to a certain brand shown by devoted consumers represents the nucleus of brand capital. when consumers continue to purchase a brand after comparing it with competing products which possess superior qualities, we can speak about a substantial value of the brand, which probably derives from its symbol and slogans, as well. brand loyalty can be structured on a few levels, each of them representing a different marketing challenge (figure 1): figure 1 – loyalty pyramid source: aaker, d. (2005), managing brand equity. capitalizing on the value of a brand name, brandbuilders grup publishing, bucharest, pp. 65 devoted buyer he likes the brand – considers it a friend satisfied buyer, dissatisfied with the possible implications of brand switching satisfied/ accustomed buyer, who feels there is no reason to change brands buyer who easily switches to another brand/ price-sensitive, indifferent, lacking brand loyalty 275 amalancei the broad-based bottom of the loyalty pyramid corresponds to the changeable/unstable buyer, who is totally indifferent to the brand and for whom any brand is adequate, whereas the name the brand has a very insignificant role for his buying decision. this type of buyer can easily be transferred in the category of buyers who will choose another brand, guiding their decisions on the basis of convenient or low prices. the second level consists of buyers who could be considered accustomed and who are satisfied with a product or, at least, are not dissatisfied with it. in fact, possible dissatisfaction is not sufficient to stimulate the brand switching desire, especially if this change involves effort. at the third level we can identify those consumers whose loyalty is determined by costs (in terms of time, money or performance) brought about by brand switching. this type of consumer can be attracted by the competition by means of reductions or benefits which are significant enough to compensate for switching costs. the fourth level is represented by the socalled ‘brand friends’ who prefer the brand because they associate it with a symbol, previous use experiences of high quality rates. however, the preference for one brand or another cannot commonly be determined precisely. finally, the fifth level includes devoted buyers who take pride in the discovery of the brand and in their condition as first users of the brand. for these buyers, the significance of the brand lies in its functions or in the fact that the brand represents the expression of their identities, while their trust in the brand will make them recommend the brand to others, too. even though these five levels can only exist in a conceptual condition and do not always appear in a pure form, they can nevertheless reflect the existing variety of forms loyalty can take and the manner in which this aspect can affect brand capital. brand loyalty lies at the basis of brand capital and is formed of numerous factors, among which the brand experience is the most important one. still, loyalty is partly determined by major dimensions of brand capital such as, for instance, recognition, associations and perceived quality, but it cannot always be explained by virtue of these factors (aaker, 2005). most brands show the desire to generate more energy and this is explained by the fact that successful brands seem to possess energy. in case of traditional brands, although they are considered trustworthy, honest, accessible and innovative, still, most often, they are regarded to be old-fashioned, obsolete, or boring, which can have an impact on their relevance for certain market segments. it is thus believed that “an element which confers energy to the brand is a product, a promotion, a sponsorship, a symbol, a programme or any other brand element which, by means of association, significantly improves and energizes the target-brand, thus actively managing both the energy source and its associations with the target-brand over a long time span” (aaker, 2006). 3. case study: rom chocolate bar a traditional brand which can be considered successful on the romanian market is rom chocolate bar, produced by kandia, a company whose history dates as far back as 1895 when it had only six employees, in a candy factory in timişoara. in 1920, the number of employees reaches 300, and in 1948 nationalization occurs. in 1964, the first rom chocolate bar appears on the market, whose recipe was modified, as a consequence of the living conditions of those times, first by giving up milk, and then by introducing substitutes in the rum filling (figure 2). 276 loyalty – the nucleus of brand capital. case study: rom chocolate bar figure 2 rom rum and vanilla cream chocolate bar source: http://www.citadinul.ro/2013/07/6-reclame-la-ciocolata-rom-tricolor-comentate/, accessed on 1.10.2013 figure 3 rom authentic rum bar source: http://www.kandia-dulce.ro/brand/rom/, accessed on 1.10.2013 rom chocolate bar was relaunched by kandia in 2005 by means of the campaign rom. strong sensations. romanian sensations. starting from 1964 (dumitru, 2013) – figure 3. on the company’s site, the name of this campaign is clearly explained: “to talk about rom means to talk about romanians and romania. a witness of socio-political events and changes, rom is the chocolate bar many of us were raised with. rom has remained relevant even for the younger ones because it is a part of our history, it is the authentic romanian taste, proud of its identity, which causes strong sensations even now, and which are best understood by the romanians. in its more than 48 years on the market, rom has maintained its identity, as well as its strong taste of rum, and the same package showing the romanian national colours”. therefore, the product has retained its form and its package has long maintained the marks of the romanian colours, thus proving that it does not need continuous reinvention. the only changes brought to the chocolate bar are related to its package quality, now with a more lustrous package surface, and its dimensions (rom “the great” or “the double”), and in this way it has answered the increasing demand of the consumers who are fond of the strong sensations awoken by the taste of rom chocolate bar. however, in 2010, on the package of the chocolate bar, instead of the romanian flag, the american flag appeared, together with the slogan “the taste of coolness” (figure 4). 277 amalancei figure 4 new rom source: http://www.wall-street.ro/articol/marketing-pr/93279/ciocolata-rom-isi-pune-pe-ambalajsteagul-american-ca-sa-porneasca-o-dezbatere-despre-valorile-romanesti.html, accessed on 2.10.2013 the campaign’s main objective, as shown by the press release which announced the change, included the boosting up of sales, especially among the younger generation, as well as the enhancement of brand indicators, the consolidation of its market position and the reinvigoration of its image with the aim of attracting a younger target (mistreanu, 2010). the replacement of the romanian flag with the american one on the bar’s package instantaneously caused the disapproval of the romanians in social media. thus, some facebook users organised a campaign which called for the reintroduction of the original package. blogs also wrote about this change. in fact, rom intended to initiate a debate related to the romanian values which have been forgotten lately. the facebook group “we want authentic rom chocolate back” managed to attract thousands of fans, be they previous chocolate consumers or not. as a result, after only ten days, rom chocolate bar reintroduced the package which showed the romanian flag, together with a quite aggressive campaign which claimed that “rom is back for you. congratulations for the vigour with which you called back 100% authentic romanian rom” (pascu, 2010). mention should be made that, even though over the last twenty years important changes occurred in the factory which produces the chocolate bar, the product has been manufactured without interruption, recording value increases of more than 10% annually (grajdeanu, 2009) and it has thus managed to remain in the top of bestselling chocolate bars. it is considered that rom is a brand which has proved to be successful in romania according to philip kotler’s 4ps (price, product, place, promotion), the strategic secret of this product lying in the wish to attract young people and to bring up to date a brand which was born in communist times (roșca, 2012). the promotional campaigns for rom chocolate are unconventional and always constitute a challenge which aims to stimulate the viewer and, most of all, to create a national image and brand. some of these (2005) were built on the idea of a rebellious attitude against the rigours imposed by the communist doctrine (commercials such as “the work visit”; http://www.youtube.com/watch?v=o5bsn9bkofi, accessed on 3.10.2013 or “the roaker” 1; http://www.youtube.com/watch?v=torzod3uv6m, accessed on 3.10.2013), and replies such as “the party wants you to get a haircut!” have become clichés and are still the subject of substitutions, parody or pastiche in common speech, although the commercial has no not been shown on tv for a long time. others, dating from 2008-2009, were created by associating rom chocolate with 1 “roaker” is a distorted linguistic form of the english word “rocker”. 278 loyalty – the nucleus of brand capital. case study: rom chocolate bar a musical genre called “manele” – a controversial musical genre, which nevertheless managed to impose itself on the romanian musical market and even attracted fans among certain categories of the population, including quite a large number of young people – or with dragobete’s day 2 (http://www.youtube.com/watch?v=olwf7cci0xk, accessed on 3.10.2013), thus taking advantage of the moment when this celebration was reinstituted as a tradition in romania. the slogan “on dragobete’s day, love in the romanian way” had a strong public appeal, being used as the name of numerous events organised for the celebration of this day. however, it seems that the most daring campaign was that from 2010, “the new rom. let’s build america” (http://www.youtube.com/watch?v=ktggv0tpamq, accessed on 3.10.2013), when the romanian flag on the chocolate package was replaced by the american flag. the idea at the basis of this campaign, whose objectives were mentioned above, generated a public debate on the topic of nationalism, romanian values and romanian identity, and it also engendered numerous petitions and demonstrations calling for the reintroduction of the authentic rom. in the same year, this idea also constituted the opportunity to create a new commercial (http://www.youtube.com/watch?v=w8bh43ijhyc, accessed on 3.10.2013), which includes an anthem in praise of rom chocolate, thus confirming the attachment of the romanian people to their colours, tradition, and values. the latest promotional campaign for rom chocolate (2013) is by no means less inspired. starting from the idea that romania occupies the 5th position in the international top of geographical confusions, the commercial explains the difference between bucharest and budapest, the two cities being often confused with one another as a result of the similarity between the names of the two capitals in english. the campaign “bucharest not budapest” managed to attract the attention of many tv stations and was even awarded at the golden drum festival in slovenia (bunea, 2013). the same happened in 2012, at cannes advertising festival, with the campaign entitled “the romanians are smart” (silver lion award for direct lions category – best low budget campaign) – a campaign launched in 2011, due to which romania became the first country in the world which changed its image on the internet (campania “romanii sunt destepti” castiga silver lion la festivalul de la cannes, 2012) – or in 2011, at international festivals in prague and new york, where the campaign “rom. changing the romanian flag” obtained a golden award in the sabre awards competition, consumer marketing – existing product category, and a silver medal and two bronze medals in sections “marketing effectiveness: consumer products and services”, “integrated media: product & service”, “public relation/brand communications: product and services consumer” (campania "noul rom", premiata la sabre si la new york festivals, 2011). as a result of the fact that it has maintained a constant relationship with its own clients, rom won a place in the book worldwidebrands, from which we have extracted a relevant excerpt: “rom has managed to become a brand which is cool enough for the young people, thus succeeding to make the connection between past and present times. rom urges you to say what you think, to be what you are and thus to have the courage to be different. rom pulled through in the hardest of times, spoke openly about what romania means and awoke in the romanians the attachment for their country when everyone wanted to leave abroad. rom makes the best of a bad bargain because it is the sense of humour which characterizes us, the romanians. 2 the equivalent of st valentine’s day. 279 amalancei rom speaks with humour and with a touch of irony about the romanians and romania, revealing strong, authentic sensations” (munteanu, 2011). 4. conclusions we believe that rom brand is characterised by tradition, authenticity, distinction, trust and recognition. according to a study conducted by unlock market research exclusively for biz magazine and published on july 22 2013 at www.revistabiz.ro, it is the second consecutive year when authentic rom occupies a place in top 10 brands considered to be fascinating by the romanians, thus going up with two positions as compared to 2012. it is important to mention that the test group for this top was formed of 600 respondents aged 18 – 55, who were interviewed over the phone using cati questionnaires. the evaluated brands belonged to four product categories, the maximum admissible level being of eight categories, and a series of pragmatic and emotional factors were taken into consideration, attributes which are specific to the concept of fascination. thus, each brand was associated with a coefficient of fascination, and the results obtained formed the top 50 most fascinating brands (barliga, sandulescu, 2013). rom brand has managed, throughout time, to make itself admired/appreciated and respected, to be friendly, to win the trust of the romanian people, building the bridge between the past and the present, laying its foundations on humour, tradition and innovation and thus securing the consumer’s loyalty. references aaker, d. (2005), managing brand equity. capitalizing on the value of a brand name, brandbuilders grup publishing, bucharest. aaker, d. (2006), brand portfolio strategy: creating relevance, differentiation, energy, leverage and clarity, brandbuilders grup publishing, bucharest. balaban, d.c. (2009), advertising. from strategic planning to implementation media, polirom publishing, iaşi. barliga, g., sandulescu, l. (2013), top 50 branduri fascinante in romania, available on http://www.revistabiz.ro/top-50-branduri-fascinante-in-romania-1317.html. bunea, i. (2013), campania gândul „why don`t you come over”, marele premiu la festivalul golden drum, available on http://www.paginademedia.ro/2013/10/campania-gandul-why-dont-you-comeover-marele-premiu-la-festivalul-golden-drum/. campania "noul rom", premiata la sabre si la new york festivals (2011), http://www.wall-street.ro/articol/marketing-pr/104058/campania-noul-rompremiata-la-sabre-si-la-new-york-festivals.html. campania “romanii sunt destepti” castiga silver lion la festivalul de la cannes (2012), available on http://www.kandia-dulce.ro/campania-romanii-suntdestepti-castiga-silver-lion-la-festivalul-de-la-cannes/. caramida, c. (2009), brand&branding. visual identity, i, brandmark publishing, bucharest. dumitru, e. (2013), reinventarea brandurilor româneşti din „epoca de aur“, available on http://www.historia.ro/exclusiv_web/actualitate/articol /reinventarea-brandurilor-romanesti-epoca-aur, grajdeanu, a. (2009), rom autentic, vector de vânzări pentru cadbury, available on http://www.money.ro/rom-autentic-vector-de-vanzari-pentrucadbury_455896.html. 280 http://www.revistabiz.ro/ loyalty – the nucleus of brand capital. case study: rom chocolate bar mistreanu, s. (2010), ciocolata rom isi pune pe ambalaj steagul american ca sa porneasca o dezbatere despre valorile romanesti, available on http://www.wall-street.ro/articol/marketing-pr/93279/ciocolata-rom-isipune-pe-ambalaj-steagul-american-ca-sa-porneasca-o-dezbatere-desprevalorile-romanesti.html. munteanu, a. (2011), o carte despre brandurile îndrăgostite de consumatorii lor, available on http://www.romanialibera.ro/bani-afaceri/angajari/o-carte-desprebrandurile-indragostite-de-consumatorii-lor-243697-pagina1.html. new rom [image], (2013), available on http://www.wallstreet.ro/articol/marketing-pr/93279/ciocolata-rom-isi-pune-pe-ambalajsteagul-american-ca-sa-porneasca-o-dezbatere-despre-valorile-romanesti.html. olins, w. (2006), on brand, comunicare.ro publishing, bucharest. pascu, r. (2010), ciocolata rom – sau ce inseamna sa stii marketing, available on http://razvanpascu.ro/2010/10/10/ciocolata-rom-sau-ce-inseamna-sa-stiimarketing/. rom authentic rum bar [image], (2013), available on http://www.kandiadulce.ro/brand/rom. rom rum and vanilla cream chocolate bar [image], (2013), available on http://www.citadinul.ro/2013/07/6-reclame-la-ciocolata-rom-tricolorcomentate. roșca, c. (2012), brandurile care au trecut testul timpului: câte generaţii au trecut peste ciocolata rom, demachiantul doina sau vinul murfatlar?, available on http://www.zf.ro/companii/brandurile-care-au-trecut-testul-timpului-categeneratii-au-trecut-peste-ciocolata-rom-demachiantul-doina-sau-vinulmurfatlar-10357858. 281 microsoft word apostoaie constantin marius_eng.doc facets of pharmacists recommendation on over-the-counter market in romania monica elena talabă, „al. i. cuza” university of iasi, romania andreia gabriela andrei, „al. i. cuza” university of iasi, romania abstract this study proposes to explore the valued aspects for persons who buy dietary supplemnets and whether pharmacists recommendation influence the buying decision and in what measure. the study is based on a initial qualitative research, followed by a quantitative research, both on pharmacists and consumers from the city of iasi. the results differ to an extent from the findings in west european studies. pharmacists recommendation is of subjective nature, influenced by the relation they have with the over-the-counter (otc) producing company representative and by the trust they place in a brand or anither. from the viw of the customers, pharmacists recommendation has certain power in taking the decision to buy but it is not the most important aspect nor the only one taken into consideration. the reasearch identifies 6 important aspects for the customers when they buy otc products and 4 aspects that the pahramacists take into account when recommending a producer od dietary supplements to the pacients. keywords dietary supplements, over-the-counter market, pharmacist recommendation, customer, focus group, romania jel codes: m 37 introduction as opposed to the medicine market, where the realeasing procedures of a new medicine may take up to a few years, the over-the-counter (otc) market has fewer regulations1, which means that their releaseing is much faster – it may take only one or two months2. this is why it is essential that providers from the health care services shouls help in the choosing process in order to make sure the otc products are taken in safety and are effective. even if all practioners in the health domain may help customers take decisions based on certain information, pharmacists play a key role, due to their accesibility, knowledge on alternative medicine and training in pathophisiology and pharmacology3. as opposed to the medicine romanian market, the otc romania market has not been enough researched from the view point of recommendations. taking this fact into consideration, we want to determine whether the paharmacist recommendation influences the romanian pacient in buying otc products and how 1 www.wall-street.ro, 04 december 2008 (accessed on february 2010) 2 www.wall-street.ro, 06 february 2009 (accessed on february 2010) 3,5 nickerson-troy, j., morse, k., white, r., beals, a., hudson, m. şi kuczmarski, k. (2007), state of the art review: pharmacists' approach to selecting dietary/nutritional supplements for patients, american journal of lifestyle medicine vol. 1: pp. 490 498. studies and scientific researches economic edition, no. 15, 2010 493 important is this influence. also, we explore the criteria used by pharmacists when recommending a certain deitary supplement. literature review the criteria that is used by the pharmacists in recommending over-the-counter supplements is, in the first place and according to medical literature, determination of appropiateness of otc products use for the pacients and determination of safety and effectiveness . besides these, the pharmacists should take into consideration pacient characteristics, the most important one being level of affection, use of other drugs / otc products and the costs4. also, the pharmacist respects a deonthologic code, the most standing being the the international code of farmaceutica deonthology. other results held that pharmacists recommendation take more into consideration their expertise5. one major role of the pharmacist in pharmaceutical care is as a self-care consultant, a term introduced to describe the role of the communitybased pharmacist who interfaces with consumers requesting health information, advice, or counseling6. as self-care consultants, pharmacists should be functioning as consumer advocates in health-related matters. the pharmacist is believed to be uniquely qualified to serve the public’s interest in otc product selection 7. unfortunately, some indicate that the pharmacist’s role in consumer self-care consulting has not lived up to its potential 8. more specifically, the domain of self-care consulting related to otcs product recommendations and sales has often been neglected, undervalued, and/or underappreciated by many pharmacy practitioners 9. a host of barriers and hindrances have been attributed to undoing the profession’s vision of pharmaceutical care, many of which are not new 10. other authors believe pharmacists face two substantial hurdles, cognitive barriers stemming from needing more knowledge and skill, and situational barriers related to economic, time, and physical informational restraints when serving consumer self-care needs. other authors found a significant number of pharmacists were not satisfied with their knowledge of appropriate otc use for various consumer groups, such as instructing consumers on missed doses and overdoses, and counseling patients on the use of self-monitoring devices11. pharmacists are generally not responsible for otc inventory store purchases and store buyers rarely communicate facts concerning new products or devices to the pharmacist. this may place the pharmacist in an inconvenient position of having limited information when trying to explain a range of self-care products to meet consumer demand. pharmacists mostly remain skeptical about recommendations of otc products until they can be shown scientific evidence related to their safety and efficacy. a deepening situational factor influencing pharmacists’ recommendations related to otc products is economics. as third party programs provide coverage for an ever-increasing number of drugs, gross margins 4 kotecki, j., e. (2002), factors related to pharmacists’s over –the-counter recommendations, journal of community health, vol. 27, no. 4 6 srnka, qm. (1998), pharmacists as self-care consultants, american journal pharm association ,38:235. 7 covington, t. (2000), self-care and nonprescription pharmacotherapy, american journal pharm association, pp. 3–14. 8 gebhart, f. (1998). is orba ’90 working?, drug topics, 58–65. 9 trinca, ce. (1995), the pharmacist’s progress toward implementing pharmaceutical care, amer pharm supp, 13:13–18 10 knapp, da. (1979), barriers faced by pharmacists when attempting to maximize their contribution to society, amer j of pharm educ, 43:357–359. 11 archo, r., hillson, em,, jankel, ca. (1994) pharmacists’ satisfaction with their pharmacy education—were they prepared for obra-90? apha ann mt pub,141:25. studies and scientific researches economic edition, no. 15, 2010 494 on prescriptions filled in community pharmacies have been dropping at an ever-increasing rate. thus, to avoid losing money, pharmacists who dispense prescriptions in community pharmacies have been forced to increase their productivity and efficiency12. it has become evident that for pharmacies to survive and prosper today, they must begin to establish new sources of revenue. this is one reason that otc product sales are so important to pharmacies. according to barett13, a noted health care consumer fraud critic, most pharmacists who work in pharmacies face a serious potential conflict of interest in dispensing otc products. barrett’s contention is that on one hand, pharmacists are expected to be knowledgeable about otcs products and to dispense them in a responsible and ethical manner. on the other hand, a pharmacy’s income level may be directly correlated to the sale of otc products. increasing sales and increasing profit margins undoubtedly are goals of every pharmacy. furthermore, pharmacists’ professional journals rarely contain articles criticizing this businesslike approach, while their trade publications carry articles urging pharmacists to compete with other retailers by using similar propaganda techniques14. consequentely, the aims of this study is to establish how important is the pharmacist recommendation for the customer when selling otc products and how pharmacists differentiate among different otc producers. research hypothesis taking into account the finding from the literature review, we frame the following hypothesis: i1. the pharmacist play a central role in helping otc consumer make the most appropiate decision due to their accesibility, knowledge and training in the domain and this is why his/hers recommendation influences the otc buying decision. i2. the customers invest pharmacists with trust and consider them an important provider for taking decisions. i3. due to the fact that pharmacists recommendation does not imply only ethical reasons, they discriminate among different otc producers when they make their recommendation to the customers. methodology collecting data assumed 2 directions – customers and pharmacists. research design meant a qualitative parte done in november 2009 – 2 focus groups with the customers and 5 in-deph inteviews with pharmacists and a quantitative part done in march 2010 – questionnaire survey, both for customers and pharmacists. the first focus group had the following characteristics: otc customers with the age between 20 – 45 years (7 participants), and the second: otc customers with the age between 46 – 65 years (7 participants). to the first focus group 71,5% women; 28,5 % men attended (5 women; 2 men); the second 85,7% women, 14,3% men (6 women; 1 men). other criteria taken into consideration was that the decision to buy otc products to be autonomous, not to be conditioned by the existence of a medical prescription, 50% of the respondents to have a higher income of 1000 lei, 50% of the respondents to have children. the decision made about the focus groups have been taken with a specialist – local producer of otcs and taking into consideration literature reviw findings. pharmacists for in-deph interview where convenience selected. 12 upjohn company. (1995), teaching issues for pharmaceutical management educators, kalamazoo, mi. 13 barrett, s. (2001), unethical behavior of pharmacists, www.quackwatch.com/01quackeryrelated topics/pharm.html 14 eder, r. (1998), caught in the middle. drug st news, 11–14. studies and scientific researches economic edition, no. 15, 2010 495 the questionnaire survey was taken on 90 pharmacies in iasi and 252 customers from iasi. customer application of the questionnaires was held in pharmacies, hazardous, with a numbering pace of 2. results the 2 focus groups done on consumers revealed the fact that the representation held by most female respondents about otcs, resulted from spontaneous associations, was that of help, products that come to aid of body health, vegetables and fruits substitutes. for focus group participants, ‘dietary supplements’ inspire energy, multiple action, an easy product, with a balanced concentration of alimentary supplemnets and minerals. for those undertaking a ‘supplement cure’, the most frequently mentioned symptoms had been: lack of energy, somnolence, sense of weakness, weak sight, lack of appetite, sense of breakdown, nervous consumptions, weak immunitary system. most respondent use to take otcs mostly in two periods of the year: spring and winter, in order to prepare the body for winter or brace it in early spring. there also exists the habit to take dietary supplements before or during stressful periods, with high volumes of work or internse nerveous solicitation or after a strict diet. students used to associate otc consumption with exam periods and most women with children declared taking otcs during and after giving birth. as a mean, a cure of otcs take about 1-2 months, 2 or 3 times a year. we give hearby the factors that influence the consumption of otcs. the physician represents a powerfull influence factor, in most cases he/she being the one recommending respondents to take dietary supplements. in the same time, he/she takes the decision on the brand of otc in order to be bought. the respondents settle in buying the physician recommended otcs, placing great trust upon him/her. many held the opinion that taking otcs must be done after a preliminary visit and at physician recommendation, him/her knowing exactly what quantity of dietary supplements or minerals / vitamines is necessary, in what concentration and what kind of otcs is best fit. experience of friends, relatives has a strong role in choosing vitamines, the power of personal example having a strong persuasive effect. pharmacist recommendation, some of the respondents declaring that it is a short-cut from going to the physician, argument for appealing directly to the counsel and advice of the pharmacist. the general impression is that, taking into consideration the interests and perceptions in certain otcs held by the physician or pharmacist, some of the otcs receive a faster promotion then others and fall into consumption much faster. commercials, especially the ones on television, are high in the influence sources top, being considered a kind of televisioned ‘prospect’ from which information is gathered before going to the pharmacy. presentation catalogues and other written promoting materials, existing in pharmacies, are also a source of information and influence to which many respondents appeal because, on numerous occasions, the pharmacist does not have the time or the patience to offer all the required information about vitamines. regarding the 5 in-deph interviwes with the pharmacists, they revealed the fact that for them, quality of a otc is defned as a combination of number of components, dosage, reputetion of the producer and otc effectiveness. the performance criteria taken into consideration are the correct and standardised concentration / dosage, price, reputation of the producer, quantity on stock unit (which has to check with the consumption periods), stability and resistence of the pill and the variety of presentation forms. some pharmacists associate a high price with a better therapeutical effect of the otc, the reason being that a high price states for high costs which derive from the high trained specialists from behind and from the high technology involved. pharmacists admitted that, as a general rule, if a customer knows exactly what he/she wants, the discussion is reduced to the actual transaction. the quantitative resarch tool – the questionairre – was based on the aspects that were marked as important in the qualitative part. studies and scientific researches economic edition, no. 15, 2010 496 customers also had to complete the consumption frequency, in order to find out whether there is a statistic significant difference regarding the valorised aspects of the ones consumming more frequently otcs from the ones who take otcs only rarely butb this hypothesis was not confirmed. customers were asked wich of the mentioned aspects are taken into account when buying dietay supplements and what is the extent of their influence – product composition, name of producer, physician advice, pharmacist advice, form and taste, package, tv commercial and therapeutic effect on family and friends. each item represented a 5 steps likert scale. the items of the question consists into a scale with internal reability (alpha cronbach = 0,55). the most important aspect is the composition of the product. the qualitative part revealed that dosage /concentration of product is also important, but few declared that they study it when actual buying is in place, possibly because consumers do not trust themselves in evaluateing produst quality. on the second place stands the advice of the physician, followed by the therapeutic effect on family and friends and, on 4th place, the recommendation of the pharmacist. table 1. results in the considered important aspects aspects mean of points product composition 4.48 physician advice 4.15 therapeutic effect on family, friends 3.67 pharmacist advice 3.47 producer 3.42 pill form and taste 2.65 tv commercial 2.45 package 2.12 (source: research report) in order not to become a bias, the price was taken in a separate question, where respondents had to mark on a 5 steps likert scale the importance of price when buying dietary supplements. in this context, the price obtain a mean of 3,70, that is closer to being important than neutral. in other words, price does matter but it is not a decisive aspect when buying otcs. with regard to the previous table, the price is less important than product composition and physician advice, but more important than the effect the otc had on family, friends and pharmacist recommendation. lower the previous table is given, only the price has been included. as a conclusion, pharmacist recommendation is an aspect that strongly influences the buying decision of a dietary supplement but it is not the most important; the product composition – the minerals, vitamins and/or plts extracts included play the most important role, the recommendation of a physician is far more powerfull than the one of a pharmacist and so are the price and the therapeutical effect the dietary supplement had on relatves and friends. we treat with prudence the high marks the price received and put it on the current economic situation. we believe that in the situation of a normaly going economy, the elesticity of the demand of dietary supplements with regard to the price would not be so deep. studies and scientific researches economic edition, no. 15, 2010 497 figure 1. results for valued aspects when buting dietary supplemnets afterwards we found out the opinion of the pharmacists with regard to the recommendation they make. the accent was on the reasons they recommend one brand of dietary supplement against another or one producer in front of another. the technical mean was by marking true or false on phrases that regarded these aspects for a certain producer of dietary supplements. the aspects held into consideration were reffered to a single producer: quality of products, pharmacy discount, the price for the customer, the product variety, special promotions or offers, notoriety of brand, possesion of adequate information about the producer, technique of supplement preparation and therapeutic effect of different brands. most pharmacists discriminate among producers depending on the notoriety of the brand. on the 2nd place sits the criteria of the perceived quality of the products and, on the 3rd place, the price of the products. information about the prepareing ways of the produsct, the variety of products, the promotions and special offers are not considered criteria for choosing among brands or producers. the next figure synthetize the results. figure 2. aspects which stand to the base of discriminatory recommendation of pharmacists among different brands studies and scientific researches economic edition, no. 15, 2010 498 there are certain observations and clarifications we would like to make with regard to these results. this true or false scale is not as powerful as a likert one. with concern to the price of the otcs, during the qualitative research, pharmacists agreed on the point that they use to evaluate on sight the material situation of the consumers and recommend an otc in accordance with these evaluation. in other words, the pharmacist will recommend a cheap otc to a retired person, whereas to a well-dressed lady the pharmacists will recommend an expensive otc. the construct quality of products was also evaluated in dependence with 7 aspects resulted in the qualitative research: dosage, production process, ingredients, stability and resistence of pills, the producer, package, variety of products. in the first place, pharmacists understand by quality in an otc the preparation process, which includes the respecting standards and correctdosage, as pure ingredients as kthey may be, high stable and resistent pills, high technology processes. pharmacists were asked to mark on a scale with constant sum how often they recommend 4 national romania producers of dietary supplemnets. afterwards, a single producer was selected and pharmacists were asked if they recommend him, generally; which are the reasons they recommend him from the aspects above, if they recommend him often then the others and which are the aspects from above they recommend him higher on. the majority of the pharmacists responded that they generally recommend that singular producer but only 25,6% admitted that they recommend him more often than the others. for these last ones, it is statisticaly significant that they marked in higher numbers that the relation with the reprezentative of the producer is friendlier. we conclude that pharmacists usually recommend all producers alike but when they favoure one or another, the causes reside in subjective reasons, one of them being the relation with the producer representative. this result is consistent with a well known rule in sales – ‚relations sell’. conclusions and future directions the hypothesis that pharmacists recommendation is important confirmed but the one that stated that pharmacists discriminate between different producers when they recommend otcs, was not confirmed. otcs consumers from iasi consider pharmacists recommendation of lesser importance that product composition, physician recommendation, therapeutic effect reported by the relatives and friends and the price of the products. taking some nuances, the composition of the product keeps to the rational base of buying and therefore the pharmacist cannot offer a product that the consumer does not one to buy. the recommendation of the physician is law, his authority being much greater than the pharmacists. family, friends and aquaintances represent an important point for giving recommendations, opinion and reports on effects of otc. besides, these represent the principal source of information for dietary supplemnets, accordingly with their answers to another question from the questionnaire. however, the price is more important than the effect reported by family and friends because one has to take into account his own budget. on the other side, the recommendation comming from the pharmacists represents an complex amalgam of evaluation of the producer and the product, of the representative of the producer they get into contact, the discount for the pharmacy and the pacient. we consider important the result that in the majority of cases (75%) the pharmacists do not discriminate among different otc producers but when they do there is a link between the relation the pharmacist has with the representative of the recommended producer. in order to verify this result, a replication of the study is needed, wheather on a higher sample or in a different city. a future direction is also researching the extent to which pharmacists ask pacients about their affections and medicamentation. this study is limited only to find if and how pharmacists discriminate among different producers of otcs. studies and scientific researches economic edition, no. 15, 2010 499 bibliography 1. archo, r., hillson, e.m., jankel, ca. (1994) pharmacists’ satisfaction with their pharmacy education—were they prepared for obra-90? apha ann mt pub, 141:25 2. barrett, s. (2001), unethical behavior of pharmacists, www.quackwatch.com/01quackeryrelated topics/pharm.html 3. covington, t. (2000), self-care and nonprescription pharmacotherapy, american journal pharm association, pp. 3–14 4. eder, r. (1998), caught in the middle. drug st news, 11–14 5. gebhart, f. (1998), is orba ’90 working?, drug topics, 58–65 6. knapp, da. (1979), barriers faced by pharmacists when attempting to maximize their contribution to society, amer j of pharm educ, 43:357–359 7. kotecki, j., e. (2002), factors related to pharmacists’s over –the-counter recommendations, journal of community health, vol. 27, no. 4 8. nickerson-troy, j., morse, k., white, r., beals, a., hudson, m. şi kuczmarski, k. (2007), state of the art review: pharmacists' approach to selecting dietary/nutritional supplements for patients, american journal of lifestyle medicine vol. 1: pp. 490 – 498 9. srnka, qm. (1998), pharmacists as self-care consultants, american journal pharm association ,38:235 10. trinca, ce. (1995), the pharmacist’s progress toward implementing pharmaceutical care, amer pharm supp, 13:13–18 11. upjohn company. (1995), teaching issues for pharmaceutical management educators, kalamazoo, mi 12. www.wall-street.ro, 04 december 2008 (accessed on february 2010) 13. www.wall-street.ro, 06 february 2009 (accessed on february 2010) studies and scientific researches economic edition, no. 15, 2010 500 microsoft word apostoaie constantin marius_eng.doc highlights of marketing research in romania laura catalina ţimiraş, ,,vasile alecsandri” university of bacau, romania bogdan nichifor, ,,vasile alecsandri” university of bacau, romania luminiţa zaiţ, ,,vasile alecsandri” university of bacau, romania abstract being in direct dependence with markets development namely, with economic development level, intensity of competition and consumers demands domestic marketing research market registered up to the year 2008 a sustained increased. more and more players have come at this market, as represented of both world famous organizations, and locally operating companies. revenues from marketing research services showed significant annual increases for most market operators. so as expected, the economic crisis spread at this level too, the year 2009 marking the beginning of earnings decline in marketing research services. on the activity distribution point of view the research marketing market in romania is a concentrated one, mainly dominated by a relatively small number of multinational companies. keywords marketing, marketing research, turnover, market operators jel codes: m 31, d 83 introductory elements marketing research has the purpose of providing information necessary for decision making. virtually, at any time of its existence the organization needs information information about the evolution and impact of macro-environment factors, as well as about the needs, demands, preferences, target consumer expectations, about the evaluation criteria considered by consumers in purchase decision and about what constitutes “value” for them, about the actions of competitors and their offerings, but also those of their suppliers or service providers about brand image and attitude toward their own products etc. whatever marketing activity undertaken a new product launching, or relocation of another, planning and operational program communication, selection of the used marketing channels and of suppliers, or establishing prices for certain products etc. choosing from several action alternatives the one which ensures the best ratio between internal and external organization environmental conditions requires information. not least, marketing research conducted in a continuous manner, that constitutes a feature of market-oriented organizations, allows the identification of various opportunities and avoidance of future hazards. in fact, marketing research provides a whole arsenal of methods and techniques adapted to various situations faced by the organization: from qualitative research, where the obtained data is not a subject to quantification, some aimed at understanding the irrational and / or unconscious aspects of certain behaviours / events / processes, which require deeper investigation on the human psyche to quantitative research that may require use of advanced methods for determining the causality of phenomena and to study the statistical significance of the obtained results. studies and scientific researches economic edition, no. 15, 2010 508 marketing research in romania during 2005 – 2008 marketing research market in romania was formed and developed especially on the account of the request of information shown by multinational companies which take action nationwide. 1 increased competition among different national markets and thus the need to provide to customers real competitive advantages, increasing demands and fast rhythm of change in requirements / consumer preferences have led to awareness in a large extent at the level of all organizations (those native inclusively) of the role and “value” of accurate, current, relevant and sufficient information2 for decision making. this, coupled with the growing number of foreign companies that entered the romanian market, has generated an increasing demand for marketing information and implicitly printing of an uptrend on the reference market (at least up to 2008). table no. 1. turnover (lei)* recorded by some of the most important market operators in marketing research in romania, in 2005 -2008 period nr. crt. organization name ** web page 2005 2006 2007 2008 1 acnielsen romania, bucharest www.acnielsen.com 6991795 m.d. 9087608 11314321 2 ad consulting, bucharest www.adconsulting.ro 2054447 1654875 2202840 2660522 3 alfa cont, bucharest www.alfacont.ro 1282153 1708797 1864602 2899284 4 cegedim românia, bucharest www.cegedim.ro 9600454 11976499 15519410 18121221 5 urban and regional sociology center (ursc), bucharest www.curs.ro 1626688 2119020 2626727 m.d. 6 center for opinion and market research (comr), bucharest www.csop.ro 2577425 m.d. 4062418 6296216 7 d&d research, bucharest www.ddresearch.ro 574489 631436 1162246 849731 8 daedalus consulting, bucharest www.daedalusmb.ro 5606736 7278257 8203971 12396446 9 eurodata management, bucharest www.eurodatamanagement.ro 1665626 3448706 4753141 6972485 10 gfk românia, bucharest www.gfk-ro.com 8638613 12367895 16625213 33127629 11 imas marketing & boring, bucharest www.imas-inc.com 2961118 3848523 5055125 4389588 12 insomar -politic research and marketing, bucharest www.insomar.ro 54476 4000684 13 insomar, bucharest www.insomar.ro 968993 3660751 1453619 1976012 14 romanian institute for socioeconomic research and boring irecson,bucharest www.irecson.ro 4562048 4525715 4983299 5880215 15 irsop market research& consulting, bucureşti www.irsop.ro 3144936 2563070 2780223 3795518 16 isra center marketing research, bucharest www.isracenter.com 1640375 3989389 4327912 5809704 17 marketscope, bucharest www.marketscope.ro 673803 443986 726221 1127876 18 mednet, bucharest www.romednet.com 1117922 m.d. 1412417 2543489 19 memrb romania retail tracking services, bucharest www.memrb.com 7068846 7762983 11478214 11930440 20 mercury research, bucharest www.mercury.ro 5615451 6406870 5296788 7322684 21 metro media transilvania, cluj www.mmt.ro 594188 1458086 2263526 2774395 22 research international market research, bucharest www.research-int.com 887893 2542734 23 synovate, bucharest www.synovate.com 7387393 10727464 17056710 14631127 24 the gallup organization, românia, bucharest www.gallup.ro 2197615 3543344 4290321 6413959 25 tns agb international, bucharest www.agbnielsen.net 4534589 4933077 4977844 60292 26 visionwise consulting, bucharest www.visionwise.ro 421565 1089042 1340305 m.d. – missing data source: *http://www.mfinante.ro; **yearbook media & advertising, mediafax, editions: 2009 and 2010; **http://sociologie.dreamstyler.ro/marketing.htm; **http://mcir.doingbusiness.ro/ro/servicii-profesionale-si-de-afaceri. national marketing research market’s size reached in 2008 the level of 44 million euros3, romania being actually the country with the highest growth rate in 2008 as against 2007 1 http://www.wall-street.ro/articol/marketing-pr/12503/cercetarea-de-marketing-o-piata-de-12milioane-euro.html. 2 these are the 4 criteria for assessing marketing information. 3 source: esomar (european society for opinion and marketing research). studies and scientific researches economic edition, no. 15, 2010 509 worldwide 22.8%. in the same year global market research marketing totalled around 21 billion euros4. table no. 1 presents the turnovers of some of the well known marketing research organizations in romania. among these, the german company gfk, which works in over 90 countries worldwide, is a national market leader in the field, reaching in 2008 a turnover of over 33 million lei and a market share of 19,3%.5 alongside gfk romania, the most powerful marketing research market competitors in romania are: cegedim, synovate, acnielsen, memrb, daedalus, gallup and mercury research6, the only domestic company among those listed being daedalus. figure no. 1 reflects the turnovers realized in 2008 by the main six companies that operate nationally and have exceeded the threshold of 10 million lei. in fact, the six companies, holding the first places in the hierarchy of marketing research organizations in romania have achieved altogether revenues of 101.4 million lei, which represents over 55% of the total market. therefore, we may state that marketing research market in romania is a concentrated one, mainly dominated by multinational companies. 11.3 11.9 12.4 14.6 18.1 33.1 0 5 10 15 20 25 30 35 ac nielsen r om ania m em r b r om ania r etail tr ac king ser vic es daedalus c ons ulting synovate c egedim r om ania gfk r om ania m il. le i figure no. 1. turnover of the first 6 competitors in the market for marketing research in romania, with values exceeding 10 million revenue in 2008 (million lei) source: processing by http://www.mfinante.ro/ real turnover growth is observed for almost all studied organizations during 2005 2008, reaching in some cases over 200% in 2008 compared with 2005 (metro media transilvania, eurodata management, gfk romania). in fact, 2008 represented in romania’s marketing 4 http://www.revista-piata.ro/articole/research/criza-ne-a-invatat-sa-fim-mai-ieftini-oferind-aceeasicalitate.html. 5 http://www.money.ro/cercetare-de-piata/gfk-romania-a-obtinut-in-primele-sase-luni-ale-anuluiafaceri-de-peste-16-5-milioane-lei.html. 6 main players on the national marketing research market were listed by the wall street journal, based on the turnover recorded in 2006. (http://www.wall-street.ro/articol/start-up/40250/a-renuntat-la-unpost-de-manager-de-multinationala-pentru-a-si-infiinta-propria-afacere. html). studies and scientific researches economic edition, no. 15, 2010 510 research a reference year, with the largest revenue made by specialized companies. (table no. 2). table no. 2. change of the turnover recorded by some of the most important market operators in marketing research in romania, during 2005 – 2008 period7 2006 2007 2008 1 ad consulting, bucharest m.d. m.d. 15.4 34.3 2 alfa cont, bucharest -24.4 27.0 12.0 7.5 3 cegedim românia, bucharest 25.1 4.1 44.2 87.7 4 urban and regional sociology center (ursc), bucharest 17.1 23.6 8.3 56.7 5 center for opinion and market research (comr), bucharest 22.3 18.2 m.d. m.d. 6 d&d research, bucharest m.d. m.d. 43.7 102.8 7 daedalus consulting, bucharest 3.2 75.6 -32.2 22.8 8 eurodata management, bucharest 21.8 7.5 40.1 83.5 9 gfk românia, bucharest 94.3 31.5 36.0 247.5 10 imas marketing & boring, bucharest 34.4 28.2 84.8 218.3 11 insomar -politic research and marketing, bucharest 22.0 25.3 -19.5 23.0 12 insomar, bucharest m.d. m.d. 6709.4 m.d. 13 romanian institute for socio economic research and boring irecson,bucharest 254.6 -62.1 26.0 69.3 14 irsop market research& consulting, bucureşti -6.9 5.0 9.4 7.0 15 isra center marketing research, bucharest -23.5 3.5 26.6 0.2 16 marketscope, bucharest 128.2 3.5 24.5 194.0 17 mednet, bucharest -38.2 56.0 44.0 38.9 18 memrb romania retail tracking services, bucharest 67.0 88.8 19 mercury research, bucharest 3.1 41.0 -3.6 40.1 20 metro media transilvania, cluj 7.1 -21.1 28.2 8.2 21 research international market research, bucharest 130.3 48.1 13.6 287.6 22 synovate, bucharest m.d. m.d. 165.5 m.d. 23 the gallup organization, românia, bucharest 36.3 51.7 -20.5 64.4 24 tns agb international, bucharest 51.3 15.5 38.6 142.2 25 visionwise consulting, bucharest 2.1 -3.8 -98.9 -98.9 26 360insights, bucureşti m.d. 146.4 14.1 m.d. + / in percents as against the previous year + / in percents in year 2008 as against the year 2005 nr. crt. organization name m.d. – missing data source: processing after http://www.mfinante.ro marketing research in romania after 2008 starting with 2009, as result of economic crisis, which significantly affected the marketing budgets of agents acting locally, marketing research market entered a downward trend. in fact, the involution was observed worldwide (and not just locally), the marketing research 7 real increases and decreases for turnover are shown. cpi was used for this purpose served by the nis average year (http://www.insse.ro). studies and scientific researches economic edition, no. 15, 2010 511 market following the trend required by the overall economic development. basically, the economic crisis effects have been felt in the global marketing research market prior to 2009, research marketing market in romania knowing the effects with relative delay. 8 not having on disposition information with on a higher presence level concerning the income of organizations acting in the domestic market of marketing research, we reproduce below, with purely indicative purpose, the turnover dynamic derived from activities of advertising and market research, data reported by ins up to january 2010. an upward trend of turnover by late 2008 may be observed (just as shown by the indicators presented earlier on turnover of key market operators in marketing research). the year 2009 marks the decline of the market research marketing and advertising; decline that probably will be attenuated simultaneously with the overall economic recovery. (figure no. 2). 0 50 100 150 200 250 300 350 400 450 2005 = 100% figure no. 2. dynamics of monthly turnover of market research and advertising activities (% vs. 2005) 9 source: http://www.insse.ro/ (tempo-online time series) in conclusion, marketing research market in romania met until 2008 a sustainable development, being in agreement with overall economic development. with the emergence of economic crisis, profile organizations have registered decreases in revenues, a result of reduced marketing budgets of the organizations potential customers acting in the national market. marketing research market in romania can be broadly described as being dominated by foreign companies that operate globally, a phenomenon manifested by the concentration of market activity at a relatively small number of competitors. in addition to foreign companies, romanian companies have managed to prevail in this market, one of them daedalus manages to be at the top five competitors in terms of realized revenue, according to data for 2008. 8 http://www.revista-piata.ro/articole/research/criza-ne-a-invatat-sa-fim-mai-ieftini-oferind-aceeasicalitate.html 9 indicator communicated by ins: turnover indices for market services especially made for enterprises. gross series base year 2005. division “advertising and market research activities”.) studies and scientific researches economic edition, no. 15, 2010 512 bibliography 1. boier, rodica, laura c. ţimiraş. (2006), marketing research, performantica publishing, iaşi 2. media & advertising yearbook, 2009, telegraph 3. media & advertising yearbook, 2010, telegraph 4. wall strett journal 5. market magazine 6. economic tribune magazine 7. http://www.insse.ro 8. http://www.money.ro 9. http://mcir.doingbusiness.ro/ro/servicii-profesionale-si-de-afaceri 10. http://www.mfinante.ro 11. http://sociologie.dreamstyler.ro/marketing.htm studies and scientific researches economic edition, no. 15, 2010 513 marketing communication in the internet 39 marketing communication in the internet duhalm simona, assistant university of bacau abstract: currently, communication becomes more complex, faster and more dynamic every day. in this context, communication switches channels on traditional media to online applications. thus, the electronic communication threatens, if not take the physical communication. we live in the era of information and the information they seek more ways than quick, cheap and accessible spread. among the most common methods of electronic communication including website, electronic newsletter, blog and email custom. online marketing has its roots in traditional marketing, but branch out and in a very obvious due to a unique features: interactivity. on the internet, communication takes place in two directions and not just one, as in traditional marketing. at the same time, sellers and buyers can complete transactions from their homes or offices, at any time of day or night. online marketing offers the advantage of presenting the interactive promotional materials that can meet the expectations of each type of buyer. instead of creating a single message, as happens in the promotion of mass, marketing online allows the creation of "interactive brochure" that allow potential customers to choose the information that they want to see and when they want to see. changing consumer behavior have had thoughts of marketing people who understand that the internet is a very effective tool to attract, retain and loyalty the customer. on the internet, companies can create individualized sales presentations, tailored to each buyer. online marketing allows companies to target their customers in a way that traditional media marketing can not. online advertising is closer to selling personal than anything else. each customer is seen as a single person with its own needs, lifestyle, preferences and purchasing patterns. one of the main objectives in pursuit of marketing on the internet should be developing a comprehensive database that contains detailed information on existing customers and potential. the development of information technologies allow a wide range of facilities for marketers such as a precise targeting both geographical and in terms of age and visitor preferences and consumer web services. another advantage is interactivity that provides internet transforming the advertising into a dialogue (unlike the classic advertising, where it is rather a monologue). in addition, there is a very large variety of forms of advertising, from banner advertising, which can be images, text, animations, sound, image, video spots, etc. these are all interactive. consumers on the internet differs from the way in addressing the procurement and respond to marketing. people who use the internet gives greater importance to information and tend to respond negative to messages aimed only sell products and services. while traditional marketing deals with a somewhat passive audience, online marketing aimed at people who select effective web sites on which they will visit with and banners that will click. thus, online marketing, consumer control a large part of the interaction. advantages and disadvantages of using the internet as a medium of marketing communication advantages of internet are: • targeting very good user segments concerned, now technologies enabling that identify geographic location of the consumer online advertising and targeting a more complex matter of what your visitors, their age, income information, the budget earmarked for a specific category of products (some web pages that can be used as media), etc.; • results that are measurable throughout the program and create a stage studies and scientific researches edition: economics, no. 13 (2008) marketing communication in the internet 40 with a very low error with low cost compared to those of classical marketing research; • rapid visibility and throughout the campaign, which gives a great addition to classical advertising media such as radio or tv, where advertising spots are run at certain times and for a certain duration. internet advertising is constantly circulated by a virtually unlimited number of visitors of the site which runs; • sustainability over time (the articles are usually published in electronic archives) and low cost of maintenance of its existence; • freedom of creativity, leading to innovative concepts (because of technology), appearing different forms, formats, concepts, techniques to promote products or services of a company; • multiple channels show, many "tools” at hand; • increased interactivity, obtaining rapid feedback ,often even instant; • awareness quickly; • low costs. but there are disadvantages such as: • segments are concerned, however, limited in number, still can not speak of a "touch" the mass of the population, although growth rates audience are amazing of explosion due to technological development in recent years; • although there are many results and measurable, times are few people to monitor and act in real time on this campaign because the actions and reactions are different from those of the classic marketing; • lack of a specific method of programming can make the website information will not be found; • lack of qualified personnel in industry, as a result of that is a relatively new field. internet environment is characterized by continuous growth in the number of users and the number of registered domains, improving the quality of content, information and services sites, increasing the amount and degree of sophistication of online advertising with an increased interest of advertisers to the internet . developing access to the internet via cable and mobile phone services with the emergence of additional value added to the main isp links (online services to protect the mail boxes, customer center, voip,)crystallisation of a group of major players, with entrepreneurial activities online, which develops networking sites to attract advertising or to provide applications and online services such as recruitment, virtual markets, etc., drafting and adopting legislation on the itc also led to increasing the number of users. marketing on the internet are very high chances to succeed if they offer free information of value, because customers who are searched on the internet for information and leave convinced of concrete facts and logic. companies that until now had to condense the advertising messages can enjoy a relatively unlimited space, the internet allowing them to place a large quantity of multimedia information, consisting of text, pictures, graphics and sounds. online marketing and provide the advantage that the metering accesses each page, to find out what potential customers are interested. in marketing communication via the internet site is an important strategic tool, as its characteristics: individualization and interactivity, is not only an event on the internet, but also a channel for sale, a promotion and publicity tool, a tool for research, technology necessary to support a development strategy in the virtual market long-term. a website is composed of websites, databases and other applications developed in php, asp, flash, etc.. such applications include: registration forms, banners, logos. the core a web site is web page and a web page consists of text and image. the image can be static or dynamic. dynamic image files can contain video and sound files. the site can sell and bring the consumer closer to the decision to purchase, through the communication of information, customer support, promote technology, is interactive, giving opinions and satisfaction / insatisfaction customers. the success of a site is determined by its quality, easy access to information and quality photos. among the criteria that characterize the quality of the website include: studies and scientific researches edition: economics, no. 13 (2008) marketing communication in the internet 41 • airworthiness (authentication ease, function menu, position within the site); • the design (home page, layot, methods to capture the attention of the visitor); • content information (information structure, the help, contact page); • custom criteria (combining with airworthiness safety, ease of access demo, offered help in case of loss / theft of data authentication). being considered the most important promotional tool online can have a significant influence if it is continually updated and is promoted by registration in search engines and different databases. marketing on the internet, small companies can compete for between equals with big companies. small companies that develop and publish a web site may seem good as professional and reliable companies such as large multinationals. blogs gaining ever more users and readers. a blog is a frequently updated journal published on the internet for the general public, built on a platform of cms (content management system). it is distinguished from other pages by the fact that the data are displayed in reverse order of their introduction. blogs provide information, comments, opinions about a favorite topic (eg political, advertising, local news, personal information), and content can be in text, audio, video. modern blog evolved from online journals, which were started only updated components of the usual sites. with the development of programs that facilitate the introduction and display items in reverse chronological order, the process became accessible to a wider audience. blogs can be made at corporate level. a corporate blog is a blog published and used by an organization with the aim of reaching some targets / parameters, which are either effective or promotion. although in terms of personal blogs quickly expanding market, the corporate level we can not yet speak of a uniform coverage of the market. a little exercise in imagination: when a person calls the call service, prefer to speak with a robot or an employee? the same is true for customers of a company when it opens website would appreciate it if you see something other than a simple catalog presentation. banner is a tool used mostly in communication on the internet. it must look attractive, to be in harmony with the site where it is placed. to build a lasting relationship with the customer, must win the trust and to convey sincerity, and one of the most important ways to build trust is to promptly answer emails. this notify customers that are important for the company. the company could encourage current and potential customers to send questions, suggestions and even complaints via email. representatives are responsible for serving customers can respond quickly to such messages. the company can conceive, also lists the internet-based with electronic addresses of current and prospective customers. these lists provide an excellent opportunity to present the company and its offerings to new customers and build relationships with current customers. thus, market operators online can send to customers newsletters and offers related to certain products depending on the history of customer purchases made. communication via e-mail offers managers marketing communication and numerous priceless benefits from the rapid dissemination of the message to a large mass of receivers and to the minimum cost involved in this process, but use of the internet in a chaotic and lacks efficiency can bring losses that can hardly recover. companies must be careful not to cause dissatisfaction among internet users, due to multiple data. must take into account that can irritate consumers when they sent unsolicited emails. a key element that must be taken in online communication is that much time. thus, for a more efficient use of time, not only that the information is easily and quickly accessible, but it becomes more succinct and to the point. besides marketers are turning to new channels of communication is necessary to change the approach, using the expression studies and scientific researches edition: economics, no. 13 (2008) marketing communication in the internet studies and scientific researches edition: economics, no. 13 (2008) 42 language and brief informal these specific environments. it is now increasingly hard to "aim" consumers through traditional methods, particularly the young. therefore, the budgets allocated to internet marketing in western europe will grow annually by 15% by 2012. europeans of the most developed browsing the internet on average 14.3 hours per week, while the time spent watching tv is 11.3 hours. meanwhile, 36% of "internauţi" mentions that watches television less because it allocates more time browsing the internet. changes in terms of consumer behavior have had thoughts of marketing people who understand that the internet is a very effective tool for attracting, retaining and loialisyng customers. therefore, companies will double the amount allocated to this medium of communication in the next five years. online marketing budgets will increase primarily to better target population increasing number entering the internet and use this to substantiate a more and more decisions. according to forrester forecasts, budgets allocated to online marketing by companies in western europe will grow from 7.5 billion since 2006 to over 16 billion euros in 2012. the increase will not only absolute but in relative terms: if last year in these countries is spent online only 9% of the total marketing firms, in 2012 the share will reach 18%. this trend starts to be felt in romania, where the pace of growth is higher than in western countries, due to start at a low level of development of the market. the amount budget for online marketing in our country is estimated at only nine million euros. in romania, access to the internet population of young urban, age up to 40 years, reached a high level. the audience will grow from year to year, marketing costs are low and benefits are clear. in addition, increases the number of hours spent on the internet and purchasing decisions are based increasingly on research than before, sometimes quite detailed, the internet market. while in romania, most of the online marketing budget is spent on ads in the form of banners, the trend at the european level is different. western european companies will spend this year 4.5 billion euros, or 50% of the budget for marketing actions search engines. the budget allocated to advertising through banners in western europe is three billion, and the marketing via email, of 1.3 billion. conclusions: currently, investment promotion tools that give internet is clearly favorable investment promotion through the classics: written press, television, outdoor. awareness of the importance of communication, reduced costs involved in communicating over the internet led to an explosion of messages sent through the internet, without regard to quality. like any other medium of communication and the internet proved its efficiency through imagebuilding over time. the amount is equivalent to quality, it should be the first concern of those who use this medium of communication. the internet is certainly the newest market for various businesses. provide sufficient space for any entrepreneur, may start a business and investment low, sometimes even without financial resources and eliminates the physical distance, providing access to a much larger number of potential customers. the internet is an extremely dynamic. the competition is becoming greater, and customers are just a few click away from your competitors, making the level of loyalty in the online environment should be reduced. references: [1] balaure v. (coord), adăscăliţei v., bălan c., boboc şt., cătoiu i., olteanu v., pop al. n., teodorescu n. (2002), marketing, editura uranus, bucureşti [2] epuran gh. (1999), cybermarketing. publicitate şi eficienţă pe internet, editura plumb, bacău [3] epuran gh. (2007), marketing pe internet (suport de curs), editura univ. bacău, bacău marketing communication in the internet 43 [4] epuran gh. (1998), tehnici promoţionale. fundamente teoretice, strategii, modele de decizie, editura univ. bacău, bacău [5] kotler ph. (1999), principiile marketingului, editura teora, bucureşti [6] kotler ph. (1997), managementul marketingului, editura teora, bucureşti [7] www.capital.ro [8] www.ebusiness.org [9] www.economist.com [10] www.epayment.ro [11] www.mediainfo.com [12] www.netsun.ro [13] www.news.com [14] www.online.ro [15] www.trafic.ro [16] www.wall-street.ro studies and scientific researches edition: economics, no. 13 (2008) http://www.capital.ro/ http://www.ebusiness.org/ http://www.economist.com/ http://www.epayment.ro/ http://www.mediainfo.com/ http://www.netsun.ro/ http://www.news.com/ http://www.online.ro/ http://www.trafic.ro/ http://www.wall-street.ro/ poziționarea contabilităţii în cadrul știintelor studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro placing accounting among sciences mihai deju “vasile alecsandri” university of bacău dejumihai@yahoo.com petrică stoica romanian court of accounts, bacău county chamber of accounts stc_petrica@yahoo.com abstract framing accounting as a science has been carried out in close connection with the development of knowledge in this field and with the meaning given to this concept of “science”. recognizing accounting as scientific field by specialists is due to the fact that it features a combination of accounting theory and methods for the development and application of these theories. accounting is a scientific discipline in the social sciences because: it is a creation of the human being in response to practical needs; it reflects phenomena, activities and social facts; it addresses various groups of users (managers, bankers, shareholders, employees, tax bodies, etc.) which are an integral part of society; it offers information necessary to decisionmaking, most of the times with impact on the behaviour of individuals; it is influenced by the economic, social, legal and political environment, that is by social phenomena. keywords accounting; scientific; domain; theory; paradigm; evolution jef classification m41 nowadays accounting is regarded as an independent scientific discipline, with its own status in the family of social sciences, the system of economic sciences. the evolution of accounting as a social practice is linked to the development of the human being as an economic being. the oldest known form of accounting was memorial accounting, by which pay commitments and receivables were recorded chronologically, and were considered distinct businesses. later on, the simple-entry bookkeeping appeared, moment recorded by the author of the compendium “the sum of arithmetic, geometry, proportioni et proportionalita”, luca paciolo (rusu, 1991) in 1494. the author did not invent a new accounting method, but presented in detail the way of application and the rules of the double entry bookkeeping. through this work, the author was the first to integrate accounting in the family of sciences using mathematics. framing accounting as a science has been carried out in close connection with the development of knowledge in this field and with the meaning given to this concept of “science”. as the double-entry bookkeeping was applied in the western europe and the accounting literature and teaching were applied, the concerns on the scientific status of accounting increased. recognizing accounting as scientific field by specialists is due to the fact that it features a combination of accounting theory and methods for the development and application of these theories. accounting is a scientific discipline in the social sciences because:  it is a creation of the human being in response to practical needs;  it reflects phenomena, activities and social facts; 150 placing accounting among sciences  it addresses various groups of users (managers, bankers, shareholders, employees, tax bodies, etc. ) which are an integral part of society;  it offers information necessary to decision-making, most of the times with impact on the behaviour of individuals;  it is influenced by the economic, social, legal and political environment, that is by social phenomena. j. b. say considered accounting “the real economic science”, due to the contribution to the emphasis of flows and the circuit of exchanges between economic agents, being concerned at the same time about the measurement, respectively the quantification of their size (klee, 1992). in the economic and judicial sense, professor dumitru rusu has come to the conclusion that the subject of accounting is “the assembly of movements of values that can be expressed in money in a small or great extent as well as the economic and judicial relationships which take birth between the units of the national economy and cause monetary settlements between them; the calculations of accounting reflect a sudden movement and transformation of economic means as well as resources in their order of formation and according to their destination in the process of reproduction” (rusu, 1980). professor bernard colasse argues that between geography and accounting there is a relationship of epistemological affinities, both disciplines affect the information needs of the human being and they face the problem of correspondence between the real space (the entity, i.e. its territory) and the space described (the accounting plan, respectively the map). in the case of accounting, he considered that the subject constitutes at the same time an object of knowledge. as compared with physical or natural phenomena, the phenomena observed by accounting depend on the human behaviour. accounting depends on the socio-economic organisation where it operates, and, in turn, acts on this organisation. the scientific status of accounting is connected to the existence of one or more theories in accounting. according to thomas s. kuhn1, in any scientific discipline which has reached maturity (called “normal science”), the research is based on one or more paradigms. in his opinion, paradigms or theories are those “scientific accomplishments universally recognized that, for a period, offer model problems and solutions to a community of practitioners (of science)” (kuhn, 1976). the members of a disciplinary scientific community have in common one or more paradigms, i.e. a “disciplinary matrix” that provides a relative wholeness of their professional communication (the language of communication) and a relative consensus on their professional judgments. the question is: to what extent do we identify the existence of paradigms in accounting? the recent decades have been marked by the increasing concerns of several authors to develop and validate a theory of accounting, so that, in time, to shape up the existence of several paradigms in accounting. thus, professors b. esnault and ch. hoarau have identified five fundamental paradigms in accounting (ionaşcu, 1997): • the inductive approach: the elaboration of the accounting theory is made by the generalization of the observations provided by accounting practices; • the deductive approach: it assumes prior definition of the objectives of which there are deducted postulates, conventions, methods and rules for accounting; • the predictive approach: it consists in testing accounting methods and rules, depending on their capacity of prediction of events, thus facilitating the decisionmaking; 1he graduaded harvard university where he studied physics. he was professor of the history of science at berkeley university of california, princeton university and at the institute of technology in massachusetts (mit). 151 http://ro.wikipedia.org/w/index.php?title=universitatea_berkeley&action=edit&redlink=1 http://ro.wikipedia.org/wiki/california http://ro.wikipedia.org/wiki/universitatea_princeton http://ro.wikipedia.org/wiki/mit deju, stoica • the behavioural or psychological approach: it studies the individual user’s reactions at the time of publication of accounting information and it focuses on accounting information relevance to decision-making; • the economic approach of information: it sees accounting information as an economic asset. the nature and the quantity of published information are dependant on the offer of accounting information producers and the users’ demand. another author, henning kirkegaard (1988), shows that the evolution of accounting consists in the transition from one paradigm to another (cossu, 1995). he identified three paradigms in accounting that show in fact the evolution of the accounting model: • the first paradigm or the treasurer’s paradigm: according to which the treasurer as unique actor, must answer three questions: where have the money come from? where will the money go? what is the money stock? this model of accounting (cash accounting) corresponds to the economy in which payments are made only in cash. • the second paradigm or the accountant’s paradigm: it appeared together with the development of the accounting language that includes logics, which allows the transfer of a service, as well as the transfer of the appropriate payment to be made in two different moments. in order to be complete, the second paradigm includes the first one. the accounting model requires two actors, the accountant who has to justify the origin and destination of money, and the treasurer that is limited to the context of monetary flows. • the third paradigm or the administrator’s paradigm: in an uncertain environment, administrators put the accounting information on the first place when making decisions. the administrator’s paradigm has three actors (the treasurer, the accountant and the administrator) and has three important moments: when the decision is taken, but not performed; when the decision is made, with the possibility of finding discrepancies at the moment of its performance; when the performed operation is paid, with the possibility of determining deviations from the time of payment. methodologically, it is based on the merger between accrual accounting and traditional double-entry accounting. the acceptance of the new paradigm could generate an information system for the management of organizations, that is, an accounting model oriented to towards the satisfaction of all accounting information users. the presentation of the evolution of accounting as a succession of paradigms shows us that the history of accounting may be regarded as the history of competitions between competing paradigms. by reference to the exact sciences, this diversity of approaches would mean a lack of maturity of accounting as a scientific discipline, so accounting would be in a prescientific stage. t. s. kuhn admits that, in a given field, there can be one or a lot of paradigms: “scientists would say that they share a theory or a lot of theories” (kuhn, 1976). the existence of paradigms in accounting confirms its status as a mature scientific discipline. another aspect related to the scientific status of accounting is the impact of theoretical researches on accounting practices. the role of practitioners and of professional organisations remain important in the development of accounting and its adapting it to the environment in which it operates; in recent decades has increased the importance of research in the field of accounting, research generally led by the academic environment. 152 placing accounting among sciences current accounting research methodology is based on the statistical-mathematical tool and on the methods used by other social sciences, making accounting “an increasingly scientific technique, what in the philosophy of science is called a techno science” (colasse, 1993), which is a technique in symbiosis with science. accounting research is relatively recent and is growing differently from one country to another. in the usa, the first body which has set out to bring together the efforts of teachers and researchers in the field of accounting, considered as global referential, was created in 1916 and named “the american accounting association” (aaa). in romania, the start was in 1994 by creating “the romanian accounting association” (arc). the accounting research carried out in universities and directed by such bodies makes us witness the shaping of scientific communities or disciplinary groups working in the field of accounting. similar to the other scientific disciplines, in the field of accounting as well, we can see a fundamental research, designed to analyze accounting as social, organizational and historical phenomenon, and an applied research that aims at improving the accounting tool depending on the realities of accounting practice. the existence of the two sides of the accounting research was identified by some romanian authors who have named accounting as a “fundamental and applied science” (demetrescu et al, 1979). moreover, professor b. colasse proposed the identification of a normative accounting research, motivated by the fact that accounting practices are based on accounting rules drawn up by the agencies of normalisation. these rules are preceded by studies and work that is by forms of normative or doctrinal research. accounting uses research methodologies that belong to the empirical sciences, as well as the methodologies of theoretical sciences, being a field opened to fundamental and applicative research. as a field of social sciences, accounting is nowadays awarded by two families of sciences: economics and management sciences. currently, in the accounting filed there is a way of organization that highlights two complementary aspects: on the one hand, accounting aims to provide information to external users (domain characteristic of financial accounting), and on the other hand, the information provided by accounting relates to internal users (it is the case of internal management accounting). in perspective, accounting is seen as a true and fair view of the financial position, of performances and changes in the financial position of the company, becoming a useful database in underlying decisions, regardless of their nature. contemporary accounting research does not develop no autarchically in relation to other areas of scientific knowledge or of the socio-economic context. accounting in the scientific knowledge (ionaşcu, 2003) is a form of representation of an organisation, and the “art” of this representation is practiced by empowered persons, accounting professionals who have appropriate academic training. we see accounting as a management technique that allows the collection, processing and analysis of information relating to transactions and events of an entity. in accounting there are recorded by specific techniques only the transactions and events which can be quantified monetarily, thus distinguishing the accounting reality. on the other hand, accounting is an information system that allows the production and dissemination of information for decision making. currently, the scientific status of accounting cannot be certified unitarily, but most authors recognize accounting as a scientific field, because it has a set of accounting theories and methods for developing and applying these theories. since the early part of the 19th century, accounting has been regarded by some authors as an economic science. the close link between economics and accounting is explained by the fact that the latter should reflect, in a conventional manner, all the 153 deju, stoica economic facts that affect the organisation, i.e. the facts relating to the production, distribution and consumption of wealth, being in this sense “the safest method of economic observation”. the status of accounting as a science of human action is given by the fact that management problems originate in human actions, and on the basis of the concept of human action there is the assumption that “human reason plays a role in each action” (kirzner, 1996). scientifically, it should be noted that romania has a small community of researchers in accounting in relation to other countries. accounting research is carried out largely in universities, under the form of doctorate studies. the results of scientific work are the product of personal initiatives because the forms of institutionalised accounting research are missing. although some works of romanian literature accounts may be considered documentary synthesis, by using the domestic and foreign bibliography, the original approaches, with an innovative role in the conceptual and methodological plan, they are still insignificant. written communication in accounting is carried out by specialized newspapers and journals (the journal of public finances and accounting, company’s management and accounting, business accounting and audit, the economist, capital, economic truth), edited by various factors interested in accounting, but which promote, more often than not, a literature of commenting accounting rules. as concerns the view of practitioners on accounting, we consider that it is mainly technical, based on accounting procedures provided by the legal rules, quite perishable (due to the very frequent changes) and dominated by fiscal influences. in higher education we appreciate that there are two guidelines for approaching accounting as a discipline of study, situation resulting also from the way accounting is treated in university courses. a first approach, as a succession of accounting entries, reduces accounting to the primary status of simple technique for recording economic-financial operations, without a guiding doctrine. another approach to accounting is based on the pedagogical presentation of the company’s accounting model, structuring operations in activities generating results in the form of monetary profit and revenue. we consider that this way of presentation better defines accounting as a scientific discipline. epistemologically, for most authors accounting remains a component of the economic science with a theoretical-applicative character and with a role of “recording economic phenomena and processes”. there are different opinions among romanian authors, as well, concerning the scientific positioning of accounting. for a large part, accounting continues to be classically defined as a scientific discipline in the system of economic sciences (călin et al, 1997; petriş, 2000), while for others it is “an information discipline (...), the only discipline that can provide financial information about an organization” (caraiani & olimid, 2001). another segment of authors consider that accounting is a “techno science”, i.e. a technique fuelled by knowledge generated by the accounting practice and by the results of scientific research. accounting should be considered a mature discipline, with many theories, a component of management sciences, an approach resulted from a new replacing of social scientific disciplines. the conceptual framework of accounting is defined by the financial accounting standards board (fasb) as “a coherent system of objectives and fundamental principles, interrelated, likely to lead to the formulation of solid rules and indicate the nature, role and limits of financial accounting and the financial statements.” according to the professors niculae feleagă and ion ionaşcu, the conceptual framework of accounting “is a guide for the development of accounting rules and 154 placing accounting among sciences their interpretation. it is a support for processing the operations relating to transactions and events involved in the company’s activity, which are not resolved by the rules.” (feleagă & ionaşcu, 1998) the local accounting system imposed since 19942, has changed the basic concept with regard to the organisation of accounting, from a monist approach to a dualistic vision, dividing accounts in two sections: the general accounting, called also financial accounting, and management accounting. in its evolution, accounting proved to be traditionally a cash accounting. cash accounting does not make a distinction between the notions of expenses and payments and between the concepts of income and revenue. the accrual accounting records income the moment they are realized and expenses are charged as they are used, regardless of the date on which the effective payment or collection takes place. in professor feleagă’s opinion, “cash accounting advanced accrual accounting. moreover, nowadays, small businesses and most agents use, in one form or another, cash accounting.” (feleagă, 1996) romanian accounting represented a “mixture” of cash accounting and accrual accounting, until early 1994 (being an accrual accounting when recording expenditure and cash accounting when recording revenue), and after this date it became a real accrual accounting. the organisation of accounting in terms of harmonisation implies additional costs that romanian companies will have to bear. to training costs there are added the costs for computerization in accordance with the international standards of accounting, as well as the costs for permanent consultancy and auditing of annual accounts (the consultancy and audit being carried out by different independent professionals). moreover, by the laws and regulations in force, some companies are required to carry out the annual financial audit of financial statements, when auditors express their opinion on the accuracy of financial statements. we wonder to what uses this opinion, whether it is favourable or not, and to whom is it useful? accounting gives a new meaning to the practitioner, as the latter is no longer in a “convenient” position of performer, passing to the position of economic analyst. guessing what accounting will become a quite difficult intellectual exercise. in order to foresee the future accounting systems or techniques, we should anticipate primarily the economy of the future as a very important factor of accounting. as concerns the research on the economy of the future, the results are contradictory. we believe that accounting research should not focus exclusively on improving the existing system, as there is the possibility that, in another country, various companies already experiment new methods of accounting. references călin, o., ristea, m., văduva, i., neamţu, h. (1997), bazele contabilităţii, the didactic and pedagogical publishing house, bucharest. caraiani, c., olimid, l. (coord.) (2001), bazele contabilităţii, second edition, ase publishing house. colasse, b. (1993), comptabilite generale, fourth edition, the economic publishing house, paris. demetrescu, c. g., puchiţă, v., possler, l., voica, v. (1979), contabilitatea, ştiinţa fundamentală şi aplicativă, romanian writing publishing house, craiova. feleagă, n. (1996), controverse contabile, the economic publishing house, bucharest. 2 in accordance with the provisions of the fourth directive of the european economic community and international standards of accounting 155 deju, stoica feleagă, n., ionaşcu, i. (1998), tratat de contabilitate financiară, vol. ii, the economic publishing house, bucharest. ionaşcu, i. (1997), epistemologia contabilităţi, the economic publishing house, bucharest. ionaşcu, i. (2003), dinamica doctrinelor contabilităţii contemporane, studii privind paradigmele şi practicile contabilităţii, the economic publishing house, bucharest, 33-48. kikegaard, h. (1988), the future of management accounting – draft paper, copenagen business university, quoted in cossu, c. (1995), melanges en l’honneur du professeur claude perochon, editions foucher, paris. kirzner, i. (1996), perspectiva economică. un studiu asupra istoriei gândirii economice, all publishing house, bucharest. klee, l. (1992), image fidele et jeux d’image sur l’entreprise – reflection sur les rapports entre principes comptables et realite economique, revue de droit comptable, 92-4. kuhn, t. s. (1976), structura revoluţiilor stiintifice, translation, scientific and encyclopedic publishing house, bucharest. petriş, r. (2000), bazele contabilităţii: breviar, gorun publishing house, iaşi. rusu, d. (1980), bazele contabilităţii, second edition, didactic and pedagogical publishing house, bucharest. rusu, d. (1991), fra luca di borgo şi doctrinele contabilităţii în cultura economică românească, junimea publishing house, iaşi. 156 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 28, 2018 http://sceco.ub.ro 59 some instruments used to achieve environmental performance in tourist accommodation units mirela ștefănică faculty of economics and business administration, al.i. cuza university of iași stefanica_mirela@yahoo.com abstract the paper highlights some instruments that help us to achieve environmental performance in tourist accommodation structures. the most known instruments used to achieve environmental performance are as follows: iso 14001 standards (environmental management standard), emas (european eco-management and audit scheme), and eu ecolabel. with the help of these instruments, we can identify and quantify the material and power resources consumed, the emissions and waste generated, we can evaluate their potential impact over the environment, and we can identify the options to reduce these impacts. the reasons at the basis of the creation of these instruments are extremely complex, going beyond the purely economic frame in order to enter an ethical sphere of debates inciting the spirit of almost all the population on the globe, which is the type of planet that we leave as inheritance to our followers, the future generations. according to the reports of the european commission regarding these instruments we have shown the evolution and the present situation of emas registrations and eu ecolabel for european tourist accommodation services. keywords environmental performance; tourist accommodation; iso 14001; emas; eu ecolabel jel classification q53; l83; m10 introduction generally accepted, performance represents a special achievement in a certain field of activity. performance is defined as: the art of good businesses, the way to use the best possible part of company resources in order to reach the objectives of the organisation (bessire, 1999), a state of competitiveness of the organisation, reached by a degree of efficacy and efficiency which ensure a sustainable presence on the market (niculescu & lavalette, 1999), a special result obtained in the field of management, economy, commerce, etc., imprinting characteristics of competitiveness, efficiency, and efficacy to the organisation and to its process and structural components (verboncu & zalman, 2005, roman et al., 2015). performance means success, competitiveness, accomplishment, action, continuous effort, also optimisation of present and projection of future (harrington & harrington, 2000), and it consists of reaching the purposes in convergence with the orientation of the company (noyé, 2002). according to drucker (2006), performance has two components: efficacy, which represents the ability to establish and to accomplish the adequate objectives, and efficiency, which represents the ability to optimally use the available resources for achieving the objectives. according to the explanatory dictionary of romanian language (1996), performance is a special result, obtained in a certain field of activity. this definition, with no economic or managerial implications, means that performance cannot be associated with any result obtained, only with a special one. what does “special” mean? first, it ștefănică 60 means highly superior to what was previously obtained; second, it means superior to the results obtained by “others” (competitors, etc.), and third, it means different from the objectives favourably assumed. according to oxford english dictionary (2017), performance is given by the quality of performing an action, operation, or process. it also represents the competence or efficiency of a person or thing in performing an activity. from a psychological point of view, according to the same dictionary, performance is given by a person’s noticeable or measurable behaviour in a certain situation, usually an experiment. in business, performance is given by the degree of profitability of an investment (pădurean et al., 2014). performance deals with several concepts as: successful management, successful organisation, successful activity, performance criteria, performance management. the fields where performances could have an impact are as follows: managerial performances, economic performances, financial performances, social performances, technical and technological performances, commercial performances, regional economic performances, environmental performances (porter, 2003). the concept of environmental performance belongs to hobincu (2004), and refers to the measurable results of the environmental management system, related to the control of the organisation over its environmental problems, based on its environmental policy, general objectives, and specific objectives (popescu et al., 2016). according to țigu & călărețu, (2013), there is an evolutional process in the corporations regarding the integration of environmental aspects in complex strategic plans. including the environmental problems and sustainable development among the main concerns of the great general planning needs an increased responsibility, the environmental audit gaining credibility. therefore, we consider that a powerful audit programme for an active environmental management is essential. a concept used, introduced and approached by duțescu et al. (2014) is performance in relation with society and the environment. this is a concept which needs a good management frame, which on one hand associates social management and environment with competitive strategy and business management, and on the other hand integrates environment and social information with business economic information and reporting to sustainability. achieving environmental performance in tourism does not mean only to observe the minimum standards of environmental protection (popescu et al., 2014), it also refers to adopting the best practices, accreditation schemes, ethical codes, environmental certifications (honey&rome, 2001). according to brotherton (2004), environmental performance as a success factor has a competitive lever effect on which the resources of an organisation should focus. in hotel industry, israeli et al. (2006) propose a model for performance evaluation, based on several aspects: financial, specific to the sector, of marketing, regarding customer’s satisfaction, human resources (employees and managers), quality employees (abilities and knowledge), and productivity of their work, quality management and managers’ productivity, hotel efficiency and hotel strategic assets. the studies performed by other specialists in the field of tourism highlighted the following success factors: personal involvement, personnel welfare and training, quality food and services, money as a value, marketing activities and comparative evaluation with the best practices (bergin, 2003); strategy of economic development, of cost management, need to gain new customers and to maintain the existing ones, monitoring competitors’ activity, efficient management of the assets, efficient management of the personnel, encouragement of innovation (flanagan, 2005); profitability, budget control, quality of services, management of the relationship with the customers, customer’s profile, clarity of objectives, investments in personnel, productivity and personnel as drivers of innovation and teamwork (nica, 2010); profitability, maintaining the customers, their satisfaction, evaluation of efficiency and innovation (o’donoghue & luby, 2006); service improvement, focus on customer and some instruments used to achieve environmental performance in tourist accommodation units 61 services, creative use of technologies, development of basic capacities (kandampully, 2006). after analysing the literature, we could see that in the field of tourism the emphasis is on the economic and social performance, and less on the environmental one. in comparison to most studies, we intend to pay more attention to the instruments leading to the environmental performance, because it would be a more original approach, and it would show new aspects. in addition, it would help to the improvement of hotel business quality, to economic and social performance, ensuring a sustainable future. instruments used to achieve environmental performance the most known instruments used to achieve environmental performance are as follows: iso 14001 standards (environmental management standard), emas (european eco-management and audit scheme), and eu ecolabel. the reasons at the basis of the creation of these instruments are extremely complex, going beyond the purely economic frame in order to enter an ethical sphere of debates inciting the spirit of almost all the population on the globe, which is the type of planet that we leave as inheritance to our followers, the future generations. iso 14001 standard of environmental management the creation of an environmental management system in a tourist unit is a complex process involving several stages. first of all, the environmental policy, synthetically presented in figure 1, is a public document, describing the measures to be taken in the tourist unit for environmental protection. figure 1 environmental policy source: hobincu, r.v.,(2004) politica de mediu şi crearea sistemelor de management de mediu, bucharest: perfect this commitment, made by the managers of a tourist unit, must be based on the following: examination and surveillance of the activity developed in tourist units, and analysis of critical points for the environment; taking measures for reducing, preventing, and eliminating environmental pollution; preliminary evaluation of the impact of new activities and products over the environment; prevention or reduction of of continuous improvement of pollution prevention of conformity 1. observing the laws 2. observing regulations 3. observing restrictions 1. objectives 2. means 3. verification 1. technological measures 2. avoiding risks 3. recycling waste environmental policy = commitment ștefănică 62 risks of pollutant substance emissions and of power waste; regularly comparing the programme of environmental action with the environmental policy; systematic performance of environmental objectives; cooperation with authorities for minimisation of the environmental risks, with the help of adequate techniques; sensitisation and eco-awareness of the employees of tourist unit; informing the tourists about the dangers of the products and services towards the environment; obligation of suppliers and subcontractors to observe the environmental norms and regulations applied within the tourist unit; total information of the public, and an open dialogue about the impact of the tourist unit over the environment. environmental management systems according to standard iso 14001 have a systemic, dynamic approach, based on the principle of continuous improvement. they rely on deming cycle (figure 2), and involve mainly the identification of the causes in order to act accordingly for stopping or at least for reducing the negative effects over the environment. figure 2 deming cycle source: author this model of quality management system, also known as pdca (plan – do – check act) has an emphasis on organisational change and innovation, in order to ensure a sustainable business performance. european eco-management and audit scheme (emas) emas has the purpose to promote the continuous improvement of environmental performance by the development and implementation of the environmental management system (ems), evaluation of environmental performances by auditing and offering information related to environmental performances to the interested public. according to the report of the european commission of april 2018 regarding emas registrations, in europe there were 12870 companies, institutions, and public authorities developing their activity under emas coordination, i.e. over 2.6 million people of 3866 organisations. in figure 3 we present the evolution of emas registrations between 2010 and 2018. 2. planning 3. implementation (application and functioning) 1. policy of environment 5. analysis performed by the management continuous improvement 4. evaluation, verification, correction some instruments used to achieve environmental performance in tourist accommodation units 63 figure 3 emas evolution 2010-2018 source: http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en.htm in general, there was a constant evolution of emas registered organisations and units between 2010 and 2013. emas registered units presented an important increase in the last 3 trimesters of the year 2013, followed by a decrease in the first trimester of the year 2014. since then up to may 2016 there was an improvement of the situation. according to the information given by the european commission, we can see that germany and italy are the countries with the highest number of emas registrations. figure 4 top of european countries with the highest number of emas registrations (2018) source:http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en.htm regarding emas distribution in the sector of services, most registrations are in the fields of waste and disposal and public administration, while tourist accommodation services hold the 4rd place, with 185 registrations (figure 5). 4470 4542 4659 4532 4581 4470 4209 3721 4163 4024 3931 3928 4034 3943 3963 3865 3866 7667 7794 7794 8114 8218 8600 8367 10826 6854 7144 8620 8908 9271 9093 9202 9140 9004 0 2000 4000 6000 8000 10000 12000 organisations sites 290 75 1239 27 816 36 983 69 53 1083 751 2232 203 1039 1333 1466 369 91 0 500 1000 1500 2000 2500 austria belgia germania danemarca spania grecia italia polonia portugalia organisations sites ștefănică 64 figure 5 number of emas registered organisations per sectors of activity/services source:http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en.htm consequently, from the 185 emas registrations for accommodation services, germany, spain, and italy are the countries with the highest number of registrations (figure 6). figure 6 emas for accommodation services per countries (2018) source:http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en.htm eu ecolabel the european ecological label, eu ecolabel, is another instrument used to achieve environmental performance. it is granted to the products which are in accordance with certain ecological criteria established at european level. the criteria were identified based on complete scientific studies regarding the aspects related to the entire products/services life cycle, they are available for 3-5 years, and they are reviewed regularly to consider the technical progress. 159 185 193 313 435 0 100 200 300 400 500 membership… accommodation education public administration waste and disposal emas leading service sectors (april 2018) 1 10 73 7 55 4 33 2 0 10 20 30 40 50 60 70 80 austria belgium germany cyprus spain greece italy portugal some instruments used to achieve environmental performance in tourist accommodation units 65 figure 7 eu ecolabel per countries and number of products and services (2018) source:http://ec.europa.eu/environment/ecolabel/facts-and-figures.html with the help of this instrument, we can identify and quantify the material and power resources consumed, the emissions and waste generated, we can evaluate their potential impact over the environment, and we can identify the options to reduce these impacts. the report of the european commission presented in march 2018 shows that 53% of the european ecolabels are owned by france 23%, 15% by italy, and 15% by germany. the situation of european ecolabel per groups of products and services in the present is shown in figure 8. figure 8 eu ecolabel per groups of products and services (2018) source: http://ec.europa.eu/environment/ecolabel/facts-and-figures.html the number of european ecolabels attributed to tourist accommodation services registered an ascending trend from 616 in september 2014 to 704 in march 2018. there are 397 hotels with eu ecolabel, of which 156 are in italy. in figure 9 we presented 484 317 238 315 181 112 88 56 47 37 36 31 20 18 16 14 13 13 55 0 100 200 300 400 500 600 total eu ecolabel licences per country ștefănică 66 the situation of the eco-labelled tourist accommodation services in europe in 2018, for the countries with more than two european ecolabels. figure 9 situation of eco-labelled tourist accommodation services in europe (2018) source: http://ec.europa.eu/ecat/hotels/en/list as we can see, italy is the country with the highest number of eco-labelled accommodation structures. at international level there are several recognised certification and eco-labelling programmes, offering labels or awards conceived to show that environmental, socialcultural, and economic practices of these tourist areas meet higher criteria. conclusions specialty studies highlight the fact that performance is a basic concern of researchers from the economic-social field. on the other hand, there is an increased awareness among the managers concerning the need to optimise the efficiency of operational activities and of business decision making, like those regarding profit, planning, control, and continuous improvement of performance, with the purpose to obtain a competitive advantage. this leads to an increase of solid management practices, with an emphasis on performance management. an economy based on performance and sustainability, obtained individually or by cooperation, leads to favourable results horizontally, vertically, multidimensionally, endogenously, and exogenously. this is the context in which environmental management becomes a component of the managerial function, also in tourism, activated by certifications and registrations reflecting their interest in the operators’ environment. in conclusion, certification, registration, or owing an ecolabel, as well as adopting the best practices by the hotel management represents the best way to show the guests the concern and the efforts of the organisation regarding the achievement of environmental performance, as well as the improvement of quality, because tourists will surely see environmental performance as higher quality. references bergin, b. (2003), restaurant critical success factors and inhibitors. hotel and catering review journal. march. dublin. 156 92 10 36 55 8 5 5 3 3 4 6 0 20 40 60 80 100 120 140 160 180 http://ec.europa.eu/ecat/hotels/en/list some instruments used to achieve environmental performance in tourist accommodation units 67 bessire, d. (1999), définir la performance, contabilité, contrôle, audit, vol.2. brotherton, b. (2004) critical success factors in uk corporate hotels. the service industries journal , vol. 24, no. 3, pp 19-42. dicționarul explicativ al limbii române (1996), bucharest: științifică și enciclopedică, p. 778. drucker, p. (2006), despre profesia de manager, bucharest: meteor press. dutescu, a., popa, a.f., ponorîca, a.g. (2014), sustenabilitatea în industria turismului, bazata pe indicatorii cheie de performanta, amfiteatru economic volum: 16, nr. special 8/2014, pp 830 – 844. flanagan, c. (2005), an investigation into the performance measurement practices of irish hotel groups. dublin institute of technology, dublin. harrington, h.j., harrington, j.s. (2000), management total în firma secolului xxi, bucharest: teora. hobincu, r.v. (2004), politica de mediu şi crearea sistemelor de management de mediu, bucharest: perfect. honey, m., rome, a. (2001), protecting paradise: certification programs for sustainable tourism and ecotourism, washington: institute for policy studies. israeli, a., barkan, r., fleishman, m. (2006), an exloratory approach to evaluating performance measure: the manager`s perspectives, the service industries journal, pp 861-872. kandampully, j., (2006) the new customer-centred business model for the hospitality industry., international journal of contemporary hospitality management. vol. 18 no. 3, pp 173-187. nica, p., (2010), managementul performanţelor resurselor umane, iași: sedcom libris. niculescu, m., lavalette, g. (1999) strategii de creștere, bucharest: economică. noyé, d. (2002), manager les performances, insep consulting editions, paris, p. 6. o’donoghue, d., luby, a., (2006), management accounting for the hospitality, tourism and retail sectors. blackhall publishers: dublin. oxford english dictionary, [online] available at: http://www.oed.com/view/entry/140783#eid0 (accessed 29 september 2017). pădurean, m.a., nica, a.m., nistoreanu, p. (2014), entrepreneurship in tourism and financing through the regional operational programme, amfiteatru economic,17(38), pp. 183-197. popescu, c., bostan, i., robu, i.b., maxim, a., diaconu (maxim), l., (2016), an analysis of the determinants of entrepreneurial intentions among students: a romanian case study, sustainability 8(8), 771; doi:10.3390/su8080771, available online: http://www.mdpi.com/2071-1050/8/8/771/htm (accessed on 15 december 2017). popescu, c.r., popescu, v.a., popescu, g.n., (2014), the entrepreneur’s role in the performance growth of the financial audit activity in romania, amfiteatru economic, 17(38), pp. 232-251. porter, m. (2003), the economic performance of regions, regional studies, vol. 37.6&7, pp. 549–578, august/october 2003, [online] available at: http://dx.doi.org/10.1080/0034340032000108688> (accessed 10 may 2018). roman, t., bostan, i., manolică, a., mitrica, i., (2015), profile of green consumers in romania in light of sustainability challenges and opportunities, sustainability, 7, 6394-6411; doi:10.3390/su7066394, available online: http://www.mdpi.com/2071-1050/7/6/6394/htm (accessed on 15 december 2017). http://www.oed.com/view/entry/140783#eid0 http://dx.doi.org/10.3390/su8080771 http://www.mdpi.com/2071-1050/8/8/771/htm ștefănică 68 țigu, g., călărețu, b., (2013), performanţele supply chain management în turism. studiu de caz la s.c. continental hotels s.a., amfiteatru economic, xv (33), pp. 60-73. verboncu, i., zalman, m. (2005), management și performante, bucharest: universitară. european commission, (2018), eco-management and audit scheme, statistics & graphs, available online: http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en. htm (accessed on 21 september 2018). european commission, (2018), eco-management and audit scheme, reports & statistics, available online: http://ec.europa.eu/environment/emas/register/reports/reports.do (processed data) (accessed on 21 september 2018). emas registered accommodation, (2018), available online: http://ec.europa.eu/environment/emas/pdf/other/emas_accommodation_201 8.pdf (processed data) (accessed on 21 september 2018). european commission, (2018), environment, ecolabel, facts and figures, statistical overview, available online: http://ec.europa.eu/environment/ecolabel/factsand-figures.html (accessed on 21 september 2018). european commission, (2018), the eu ecolabel tourist accommodation catalogue, available online: http://ec.europa.eu/ecat/hotels/en/list processed data, (accessed on 21 september 2018). http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en.htm http://ec.europa.eu/environment/emas/emas_registrations/statistics_graphs_en.htm http://ec.europa.eu/environment/emas/register/reports/reports.do http://ec.europa.eu/index_en.htm http://ec.europa.eu/environment/index_en.htm http://ec.europa.eu/environment/ecolabel/index_en.htm http://ec.europa.eu/environment/ecolabel/facts-and-figures.html http://ec.europa.eu/environment/ecolabel/facts-and-figures.html http://ec.europa.eu/index_en.htm http://ec.europa.eu/ecat/hotels/en/list studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 65 corporate social responsibility (csr) practices of business organizations in south wollo region ethiopia s m uvaneswaran wollo university, dessie, ethiopia. uvaneshsm@wu.edu.et tsega zemen wollo university, dessie, ethiopia tsegazemen@gmail.com seid muhammed ahmed wollo university, dessie, ethiopia. seidmuhammedahmed@gmail.com abstract corporate social responsibility ( csr)is the commitment of business to contribute to sustainable economic development – working with employees, their families, the local community and society at large to improve the quality of life for the business and public. in ethiopia, companies are spending portion of profit for developing the society and corporate under different verticals. this paper highlights the demographic and company characteristics of corporate social activities performed by the organizations in the areas of employee, community, environment, customer and suppliers. to meet these objectives, a stratified-random sampling design was used, followed by proportionate technique. the primary data were collected from the merchandising; manufacturing and service render business organizations. to keep representativeness of the sample units, 142 business organizations were chosen based on the category a tax payers. the data collected are analyzed by using simple percentage and likert scaling techniques to find out the participating companies in csr activities. thus the paper concludes that csr contributions relating to community are more compare to other activities like environmental protection, customer and supplier support, employee motivation and social development. keywords corporate social responsibility; business organizations; employee; community, environment; suppliers and customers jel classification m14; m41; o14 introduction corporate social responsibility (csr) refers to the voluntary integration of social and environmental concerns in the business daily operations and their interaction with business stakeholders. the concept of corporate social responsibility is strongly connected with the ‘triple bottom line’ approach advocated by john elkington in 1997. ‘triple bottom line’ is a frame work for measuring and reporting corporate performance against economic, social and environmental parameters. the idea behind this concept is that for an organization to be sustainable, it must financially secure, it must minimize its negative environmental impact and it must act in conformity with social expectation. corporate social responsibility (csr) practices of business organizations in south wollo region ethiopia 66 the sole aim of establishing an organization is to improve the quality of life in the society. measures need to be put in place that determine and reports the extent to which the organization has impacted on the society from time to time. this has been the basic function of the accounting systems of organizations (francis, 1990). corporate social responsibility (csr), which social accounting and reporting is part of, is one area that organizations can use to gain competitive advantage over firms that do not practice it (price water house coopers, 2002). porter et al (2006) outlined the link between csr and competitive advantage. society is seen to benefit when organizations implement a social approach to accounting and reporting in a number of ways; honoring stakeholder’s right of information, balancing corporate power with corporate responsibility, increasing transparency of corporate activity, identifying social and environmental costs of economic success (gray, 2000). the process of reporting on responsible business performance to stakeholders help in integrating such practices into business practices, as well as identifying future risks and opportunities. critics of this approach point out that the benign nature of companies is assumed and therefore, responsibility and accountability is largely left in the hands of the organization concerned (gray, 2000). ethiopian firms have not been left behind in the practice of corporate social responsibility accounting practices and also observed a spectacular evolution in community and investors stance towards the environment in the past few decades. the firms do disclose their social activities in the annual statements though what they report is limited and often reflect only the positives of these activities (kalunda, 2007; uvaneswaran, 2017). they also use other channels of communicating such as newspapers and the company websites. the study will try to establish the nature and mode of corporate social responsibility practices amongst ethiopian firms located in dessie town as per the list of ethiopian chamber of commerce and sectoral association and the ministry of trade whether by engaging in such practices. research problem according to the concept of corporate social responsibility, business corporations should incorporate social and environmental information in the annual financial reports to users of financial reports. furthermore, with the advent of the era of transparency and accountability the demand for social costs disclosure is increasingly being of concern and desirable by products of economic activities (kalunda, 2007). today, active consumer groups, the public and the government departments demand it and in future, legislations promoted by these groups may make it mandatory. in ethiopia, the business organization are rendering variety of social service to the downtrodden community in the region as free polluted environment, employee motivation, community development and customer support etc. but they did not have practices of showing this information in the media like newspaper, magazines and also the habit of transparency in the financial statements to claim tax reduction. even though some companies are voluntarily engaged in reporting several social responsibility activities in their annual financial reports and it appear that companies have progressed substantially further than literature. apart from these the large and midsized companies located in dessie are more in different sectors and the contributions towards csr is limited or unlimited has to identify and also the application of csr practices. whereas many studies have been done on csr in general and o n social and accounting and reporting, none has been done to ascertain the csr practices followed by the organizations. this paper aims to bridge the uvaneswaran, zemen, ahmed 67 existing gap and will address itself to the following objectives and attribute some knowledge of csr practices in ethiopia. research objective • to understand the demographic factors and also the characteristics of the selected business organizations. • to identify the corporate social activities performed in the areas of employee, community, environment, customer and suppliers. scope of the study although there are different categories of tax payers in ethiopia, this study targeted on category a class tax payers companies found in dessie revenue authority office and also companies located in dessie town. specifically, the research was confined on the organizations involved in manufacturing, merchandising and service business and also to identify the companies rendering csr activities relating to employee, community, environment and customers. literature review freeman (1984) defines a stakeholder as any group or individual who can affect or is affected by the achievement of the firm's objectives. stakeholders of the firm include stockholders, creditors, employees, customers, suppliers, public interest groups and governmental bodies. the major objective of the firm is to attain the ability to balance the conflicting demands of the various stakeholders in the firm. ullmann (1985) presents a three-dimensional model for explaining all correlations among social disclosure and social and economic performance. as indicated above, he presents stakeholder power as the first dimension of the model. he explains this by indicating that the firm will be responsive to the intensity of stakeholder demands. the more critical the stakeholder resources are to the continued viability and success of the corporation, the greater the expectation that the stakeholder demands will be met. a series of studies carried out have shown that corporate social reporting by companies is increasing (deegan et al., 1996). maunders (1982) carried out a survey of published accounts of 300 large companies for the period 1981 to 1982 and concluded that the largest incidence of voluntary disclosure was in the area of human resource. gray et al. (1995) concluded that for the various categories of social disclosures which included environmental, community and safety the average amount of disclosure had steadily increased from the year 1979 to the year 1991. corporate social responsibility reports on a firm’s social and environmental performance from a variety of perspectives; including community involvement, employee relations, product safety, philanthropy and the impacts of the firm on the environment. numerous studies have been conducted based on the belief that a responsible company is rewarded by its good reputation. further, these studies are conducted about the contribution of corporate social responsibility (csr) activities and the social accounting practices in the cooperative societies in ethiopia but none of the them studied as per source of the investigator about the application of this concept to the manufacturing and service companies in ethiopia. from the summary above, it is known that the researchers have not been decisive regarding how ethiopian companies perform their csr activities relating to employees, customers, environment and society. therefore, this study aims to show the gap in contributions and shortage of csr activities in different verticals among the selected business organizations in dessie. corporate social responsibility (csr) practices of business organizations in south wollo region ethiopia 68 methodology the study was carried out using a descriptive survey design, employing primary qualitative data. the target population in this research is limited to business organizations in dessie town, ethiopia. the population of the study is those business enterprises which are found in dessie town. according to the data obtained from dessie town revenue office, of the business organizations available in the town, totally 2129 business organizations have been registered as category a (949) and category b (1180) are tax payers. in terms of firm type these business organizations are categorized under manufacturing, merchandized and service. the researcher conducts study only in the category a tax payers companies by selecting samples which are governed under dessie town revenue office. since these organizations are well organized, the researcher believed that they have proper financial statements and also contribute more to the corporate social responsibility activities. stratified random sampling was used to select sample business organizations from the population. this technique is preferred because it is used to assist in minimizing bias when dealing with the population. with this technique, the sampling frame can be organized into relatively homogeneous groups (strata) before selecting elements for the sample. in addition, purposive sampling was used to get respondents from trade and industry office of dessie town because informants were selected intentionally/purposefully to obtain the required data. in this study for the purpose of sample size determination cochran, (1977) statistical model was used. accordingly, the appropriate sample size used for this study at 93% of level of significance with marginal error 7% was determined using the cochran formula. as a result, 142 samples were taken out of 949 business organizations for this study. the total population was stratified as manufacturing, merchandized and service under category a tax payment. then, from each stratum proportional samples were randomly selected by applying proportional sampling technique. the table below shows the proportion of sample size used from each firm type and category of tax payment. in order to realize the target, owner/ managers/ operators of the enterprises and government officials from trade and industry office of dessie town were the sources of primary data. the study employed quantitative methods as an important means of generating the required primary information from the field. the quantitative method was functional through administrating a householdb a s e d survey using questionnaire. to collect relevant data from the selected samples a questionnaire which consist both closed and openended questions had been applied. the questionnaire was prepared in english language. since the sources of data were business enterprises owners/managers, it is translated into amharic in order to make the questions simple, clear, and understandable to respondents. uvaneswaran, zemen, ahmed 69 in this study, questions related to csr activities were rated on a 5point likert response scale. based on this, an internal consistency reliability test was conducted with a sample of 20 business organizations and the cronbach's alpha coefficient for the instrument was found about 0.809, which is highly reliable. typically, an alpha value of 0.70 or higher is taken as a good indication of reliability, (internet source). since instruments were developed based on research questions and specific objectives; it is possible to collect necessary data from respondents. results and discussion to achieve this objective, data were gathered through questionnaire from 142 business organizations rendering manufacturing, merchandising and service operation in dessie. the data collected about demographic factors like age, gender and educational qualification of the respondents are shown. as indicated in the above table, regarding to the sex of the respondents, from total respondents, 66.9% of the respondents are males. with regard to age of the respondents, 39.4 % of them are found in the age group of below 20 years, 38.1% of them are between the age of 21 and 30 years, and the rest 22.5% of them found between the age group of 31 to 40 years. this implies that the majority of respondents who were running the business firms are relatively young. concerning to the educational qualification, the information in the above table reveals that about 59.2% of the respondents are second grade completed, 39.4% are diploma complete and 1.4% of the respondents are first degree holders. this implies that a majority of the business organizations entrepreneurs are educated up to second grade. from the table 3 reveals that about merchandise firms constitute a sizeable number of business organizations in dessie town when compared to service and manufacturing sectors. 23% of the sample respondents are pursuing family owned business only as per the above table. this shows that the majority (67%) of business organization in dessie town is owned by sole proprietors and at the same time 56 respondents are running merchandise business in this category. with regard to the age (years) of the company that the 50 respondents are merchandising and 39 of them are service sectors having 1-10 years of business experience from the total sample respondents. this means that majority (87%) of the business organization have 11-20 years of experience in merchandising business from the study area. corporate social responsibility (csr) practices of business organizations in south wollo region ethiopia 70 regarding to the csr activities relating to employees from the table 4, from total 142 respondents, about 27% of the employees doesn’t encouraged by the organization to develop real skills and long term careers through performance appraisal and training & development. the majority of the organizations take adequate steps at some extent to solve the problems of the employees. 25% of them say that the organizations consult some extent to take important decisions on issues. this implies that a majority (27 %) of the organizations are committed on employee’s health and safety at very little extent only. about 32% of the respondents replied that the firm ensures the work /life balance to some extent, the majority (35%) of the employees getting average wage rate when compare to the concerned sector’s average wage rate. studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 71 from the table 5, it is clear that more than 50% of the facilities like gender equality/ diversity, representation of women as board of directors and organizing day care centers and pre-schools children are provided to employees by the firm. similarly, less than 60% of the facilities like training, freedom of association, collective bargaining and complaint procedure, medical facilities/health care/ health assistance /maternity leave, promotion policies for women and minorities and prevention child labour, labour discrimination (women) were not provided by the firm. thus, it can be concluded that the majority of facilities like gender equality/ diversity, canteen offering subsidized refreshment / free lunch, representation of women as board of directors and organizing day care centers and pre-schools children are provided at maximum level and at the same time certain facilities like prevention child labour, freedom of association, collective bargaining and complaint procedure, labour discrimination (women), promotion policies for women and minorities, residential complexities and medical facilities/health care/ health assistance /maternity leave are provided to the employees at minimum level. regarding to the csr activities relating to social and community in the table 6, from total 142 respondents, about 25% of the firms donate funds to charity at some extent further, 36% of the organizations make their staff to involve in charity work voluntarily on behalf of the company. about 31 % of the respondents expressed that the organizations will favor at some extent. on the other hand, about 27% of them express as very little extent and 20% of organizations replied that their recruitment polices don’t favor to the local community the 15% of them were not at all involved in supporting of community projects. majority (32%) of the organizations are some extent favor in their purchasing polices to the local community. studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 72 as indicated in table 7, that the organizations contribution to the society. more than 50% of the respondents don’t provide any contributions to the establishment of educational institutions and support for education, recreation and public clubs, road construction, sponsor sports tournament, encourage employees to community development activities and organizing awareness programmes about prevention of uvaneswaran, zemen, ahmed diseases like hiv, aids, cancer . on the other hand, more than 50% of organizations providing funds to rural development, donations to ngo for social activities, religious charities and organizing video/audio programmes short films, poster presentation / distribute pamphlets for understanding the causes of drug addicts like alchool, chat chew, cigrattes. this shows that, the majority of business firms do not provide funds to community developments like establishment of educational institutions and support for education, recreation and public clubs, road construction, sponsor sports tournament, and organizing awareness programmes about prevention of diseases like hiv, aids, and cancer. from the table 8, statements 1, regarding to the extent of csr activities relating to customers, from total 141 respondents, about 28% of the firms don’t provide accurate information’s about products and after sales service, (43%) of the organizations show interest on resolving the customer’s complaints on time. about 38% of the companies provide quality assurance at some extent and shows that the organization provide adherence on production criteria to some extent on quality assurance to the products. further, 35% of the organizations are committed at some extent to provide value to the customers and 33 % of the respondents expressed that the organizations consider little extent on issue of accessibility. on the other hand, about 24% of them express as some extent, 19% of organisations replied that their issue of accessibility as very little extent and 12% of the respondents shows that great extents and not at all accessibility issues. this implies that a majority (33%) of the organisations have little extent on the issue of accessibility (disabled to the customers). studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 74 regarding to the extent of csr activities relating to environment in table 9, from total 4 manufacturing companies, about 28 % of the organizations consider to some extent about environment impact on developing new product such as energy, usage, recyclability and pollution. this indicates that the majority (31%) of the organizations not at all using environmentally friendly packaging and containers for their products. it is clear from the table 10 that the more 75% of the organization did not have any environmental protection in energy conversation, air pollution reduction, purchase of dust absorption machine, packaging reduction and no companies have waste products recycling machine. studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 75 conclusion and suggestions the conclusions were made following the foregoing discussions above, each corresponding to the specific objectives of the study. this study found that the majority of business organization having the ownership of sole proprietors with less than 10 years of experience. with regard to the csr activities relating to employee certain facilities were not provided such as training, medical, bonus, child labor prevention and relating to community few amenities are very less like education support, community development engagement, funding for disabled person and relating to environment protection certain facilities are lacking such as energy conservation, waste products recycling, dust absorption and relating to customers and suppliers needs to concentrate more in about labeling of products and service and maintaining of standard and voluntary code of advertising . in respect to the conclusions made in the study, the companies should concentrate or contribute some percentage of profit to engage in csr activities relating to the areas of employee, community, environment, customers and suppliers. additionally, the mofed and commercial code of ethiopia can formulate stringent norms to the companies for contribution in csr activities based on the scale of operations which will definitely leads the country to the betterment of economic and social conditions and also impart that the csr contribution amount is fully exempted from tax as per ifrs and gri. references aguilera, r. v., d. e. rupp, c. a. williams and j. ganapathi. 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[accessed on 08/5/2016]. https://www.researchgate.net/.../how_to_measure_corporate_social_responsibility_ index [accessed on 15/06/2017]. https://www.mbastudies.com/article/how-corporate-social-responsibility-ischangingin2018 [accessed on 19/03/2018] https://doi.org/10.3390/su10082956 https://doi.org/10.3390/su10082956 http://www.actacommercii.co.za/index.php/acta/article/download/180/255 http://www.actacommercii.co.za/index.php/acta/article/download/180/255 http://www.researchgate.net/ http://www.researchgate.net/ http://www.mbastudies.com/article/how-corporate-social-responsibility-ishttp://www.mbastudies.com/article/how-corporate-social-responsibility-ishttp://www.mbastudies.com/article/how-corporate-social-responsibility-ishttp://www.mbastudies.com/article/how-corporate-social-responsibility-ismicrosoft word apostoaie constantin marius_eng.doc management of the communal local public administration in romania maria vlavian –gurmeza , „al. i. cuza” university of iasi, românia mirela ştefănică, „al. i. cuza” university of iasi, românia abstract the public administration may be defined as the fundamental form of activity of the state, applied by the bodies of the public administration, which consists in exercising the law by establishing some obligatory conducts, as well as by providing services. keywords public administration, rural development, public management. jel codes: h 83 local public administration public administration was thoroughly researched in the technical literature in this field. the opinions coincide over some issues, but they are also different from other points of view. leaving aside the special elements of the various definitions assigned to the public administration, we underline their common elements: public administration – an activity for the execution of juridical acts. the public administration is embodied by the bodies of the public administration „the public administration may be defined as the fundamental form of activity of the state, applied by the bodies of the public administration, which consists in exercising the law by establishing some obligatory conducts, as well as by providing services”. the authorities of the public administration have the social mission to create and apply the state internal and external politics, by applying the law, as given by the parliament, as well as the other acts given for the application of the law. the public administration is a juridical activity, like other state activities. the state has a generally juridical activity, because it organises the social relationships; it should generate juridical rights and liabilities in order to be efficient. beside the juridical facts, this activity includes1 non-juridical facts, to the extent to which they are necessary for the coming out and performance of the juridical facts. the activity run by the authorities of the public administration includes norms and individual regulations, with the purpose to apply the laws and the other juridical regulations. the regulations that the authorities of the public administration must apply are issued to execute the power of the state, therefore they can be applied and if necessary the state power of authority may be used. when those who must perform the juridical regulations do not apply them willingly, the organs of the public administration may proceed with the forced execution and may obligate them by the power of the state to their execution. the authorities of the public administration, through their activity, want to satisfy the social requirements, under the best conditions, and to contribute to the development of the society 1 mircea preda(2007), drept administrativ, lumina lex bucureşti, p.26 studies and scientific researches economic edition, no. 15, 2010 533 as fast as possible and at all levels, to assure the legal order, the democratic rights and liberties. the organs of the public administration must be directly, immediately and efficiently involved in all the problems of the internal and international life, the adoption of operative measures meant to solve them. the purpose of the public administration may be fully accomplished only if the organs of the public administration are operative in concretely solving all the issues of interest of the population, both general and local or special ones. any state, in order to be well managed and administrated, organises its territory in administrative-territorial units with juridical personality, and gives them public law and private law attributions. along time, the administrative organization of the state territory had various forms, trying to answer to the requirements of those times. etymologically speaking, the term “administration” comes from the latin word “ad”, which means “at” and “minister”, translated as servant. in latin there is also the verb “administrare”, which means to serve for something or to serve somebody. having in view this linguistic significant, the issued idea was that administration must act for the benefit of the society, must serve the society, and the administration clerks, and first of all the ministers, should be servants of the society. the notion of “public administration” has several definitions. one of them is the activity, with a functional meaning. in another perspective, the concept of public administration recalls a system of organs, in an organisational sense. in a functional sense, the term of public administration indicates an activity, and in organisational sense it indicates an organ system. in both senses, the public administration is indissolubly related to the state. in the absence of the state, there is no public administration, because it is a state activity, performed by the state bodies. in the third section of the constitution, called public21 authorities, the 5th chapter, with the title public administration, has two sections. the first section is dedicated to the specialized central public administration, ministers, other central bodies, and the second section is dedicated to the local public administration, county councils, local councils, mayors. undoubtedly, both sections refer to state bodies, performing a state activity. both specialized central bodies of the public administration and the local bodies of the public administration are state organs, and the activity run by them is a state activity. therefore the terms “public administration” and “state administration” designate the same concept, but differently formulated. the authors of the specialized literature consider that public administration and state administration are different concepts. the state administration is created and applied by the state authorities (the president of romania, the government, the ministries), and the public administration is created and applied by the local autonomous authorities. such affirmation is found not only in the doctrine but also in the legislation. in art.2, comma (1), letter “b” from the law no. 554/2004 – the law of contentious administrative matters, is provided that it is considered as public3 authority any state organ or any organ of an administrative – territorial unit. in the technical literature it is shown that the functions of the authorities of the public administration may consist in action, consultancy and deliberation. the public administration, starting from this opinion, was classified in active administration, consulting administration and deliberative administration. the administration is active when it executes the law or when it adopts a public utility measure; it is consulting when it gives notices to the active administration; it is deliberating when a body makes decisions which are mandatory for the active administration. 2 constituţia româniei 3 law no. 554/2004, p 1 studies and scientific researches economic edition, no. 15, 2010 534 romania’s evolution in time in fact, the evolution of a country, region or community connected to the time trends represent the essence of modernisation. the history shows that this operation was done each time as a project assumed by the creative segments inside the territorial entities. no cases of miracles are known. everywhere and anywhere the civilization settled and gave its fruit by traditionalizing the innovation on various plans, from the social one to the technological one. the compensatory mechanism between the appeal to the good practice entered into the historical heritage and the inclination towards the progressive change, by testing the new, and the traditional practices, proved to be the most solid realization of the developed societies. invariably, where this mechanism of the performance production failed, the underdevelopment became a way of life, and the fact to escape from the suburbs was a really long and painful adventure. one should notice that the formulas of connection to the tendencies of coming out from the suburbs was each time related to the idea of order, including in relation with the conducts, of disseminated knowledge, of institutionalized innovation, but also to the idea of control of the resources, of concentration of the economic or military power, etc. in fact, rationalization remains the absolute determinant of modernization, as it appeared simultaneously with the illuminist ideology. rationalization constitutes even the purpose of the human action, free from the emotional constraints of the supernatural. in other words, the evolution, as product of a battle for tendency, is not self-generated; it is the consequence of a project, of a wide and long-lasting vision, even if sometimes it failed in the social engineering. the solutions were differently suggested from country to country. where the miracle of the social engineering was taken for granted, the failure was impossible to be avoided, and where the organic vision of the rationalization prevailed, as a reference point and as validation test for the individual initiative, the welfare accumulations imposed the rule. most of the times, the historical context decides. the well-known metaphysical inclination of the romanian people is, for the first time in the history, forced to become derisory in front of the expansion of the european integration model. it claims the compatibility with the efficient performance and seeks the identification with the universe of the good practices. thus, the self concentration on the guiding lines of the specific destiny and with self-sufficient vocation is diluted by the promises of the euroconcentration. it is the beginning of an exercise which exceeds, due to its effects, the cycle opened by the myth of the foundation of our latinity and of our dependence on the way created by the roman empire through the history. conclusions romania is the country with the largest rural administrative-territorial area, representing 87% from the area of the state, with 2858 communes. the communal administrative-territorial units are in a process of change when all the economic, social, politic, civic elements have a new dynamics in trying to adapt themselves to the present conditions. this gives a vital importance to the rural development policy. a communal administrative-territorial unit is functional when the economy is successful and when a democratic spirit develops in the social mentality. during this change we cannot live aside the public administration system, the need to introduce an european dimension in this field, in conformity with the values of this administrative space. the performance of the communal administrative – territorial units depends to a great extent on the competency and the professionalism of the human resources there activating, on the way in which the personnel understands the objectives which stand in front of the public studies and scientific researches economic edition, no. 15, 2010 535 authorities, on the way in which they are solved, on the way of undertaking the responsibility for the consequences of their activities, on the way in which they co-work with the citizens. there is a considerable difference existing between the law and the reality in the field. the reality seems way behind, many times for financial reasons. for example, the taxes are not paid up to the date, there are even remaining from the previous years. the consolidation of the rural development policy became a priority. the inexistence of a real local involved accountability: the annual budgets are indicative and they are adjusted during the year according to the collected incomes and the actual payments. therefore, two of the three communal administrative units are always requesting the state (and the county government) to be allotted additional funds in case of necessity. one aspect which seems fundamental is the need to be more transparent in the management of the public money and more objective in the financial relationships between the state and communities. the new governmental program reuses these ideas, particularly insisting on the need of a public debate regarding the preparation and execution of the local budgets. the rural development is an integrated concept, which uses a multidisciplinary, inter-sectors and territorial (regional) methodological approach. all the directions included in the new reform of the common agricultural policy found their correspondence in the financing mechanism of the rural agricultural and development, included in the new european agricultural pattern defined by the 2000 agenda, according to the agreement of berlin in march 1999; there is a preference for the communities with a population of over 10.000 inhabitants in order to be profitable. the territorial dimension – as a consequence of the restructuration of the industry, the differences between regions appeared very fast, and they continued growing. the disparities between the urban environment and the rural one are also important and in permanent growth. for an efficient democratic control, the preparation of the budgets should be improved (by introducing the differences between the necessary budget and the budget for investments) and by improving the control and audit techniques, inevitable counterparties of the new responsibilities attributed to the elected ones. the reformation of the public administration must approach with priority this essential resource, thus being in front of an important challenge – to establish the modality through which the creativeness of the human resources must be developed. to realize this it is necessary to appropriately approach the elements of the management process of the human resources: recruitment, selection, employment – stimulating the merit and the competences; appropriate salary, combined with other types of incentives; training according to the personal needs and to those of the institution; assessment of the objective performances; proper conduct according to the mission of the public administration; guaranty the stability in the public office; creating a body of professional managers; regarding the recruitment and the selection of the personnel, the administration must establish and identify the ways to attract the possible candidates which prove to have real aptitudes and motivation for a career in a public office. moreover, there is the need to identify the efficient selection ways for the suitable candidates, corresponding best to the requirements of the vacant offices. the economic life of the communes must be re-established and developed in all of the fields: agriculture, livestock, industry, commerce and forestry. the local public authority will have to invest in order to re-establish the economic life of the commune, which must be the number one priority, because it produces the most profitable effects. the infrastructure needs permanent improvement; therefore the investments must be done according to certain economic criteria in order to produce benefit: the safety and the security of the inhabitants of the commune against the calamities; the ratio investment value / number of beneficiaries. studies and scientific researches economic edition, no. 15, 2010 536 another important issue in order to increase the attractiveness of the commune refers to the cultural and leisure facilities in the commune, to increase the social comfort of its inhabitants. the rural development policy is based mainly on three juridical instruments: strategic orientations of the union for the rural development policy, the council regulation regarding the awarded support for rural development and the commission regulation for application. the six strategic directions are: the improvement of the competitiveness of the agriculture and forestry; improvement of the environment and of the rural regions; the growth of the life quality in rural areas and the encouragement of the diversification; the creation of programs for the priorities; the construction of the local employment capacity and diversification; complementarity with other communitarian instruments. this strategy is addressed particularly to the local community, which showed its interest for its objectives, supported by us, as you can see from the results of the questionnaire applied to the inhabitants of the community. the funds management at the local level, their allotment for the realization of the public goods in conformity with the requests of the local community, in an optimum way, it generates a much higher process of development of the administrative-territorial unit, compared to the case of centralization and equal distribution without taking into account the existent local request. it could be seen in most of the developed countries. the management of the funds at local level, their allotment for the realization of the public goods in conformity with the requests of the local community, in an optimum way, generates a higher process of development of the administrative-territorial unit, compared to the case of centralization and equal distribution without taking into account the existent local request. references 1. androniceanu,a.(2005), novelties in public management, universitară publishing house, bucharest 2. androniceanu, a.(2007), management of changes, all publishing house, bucharest 3. bãrbulescu, c., bâgu, c.(201), management of production, vol. ii – production management policies,publishing house, bucharest 4. law no. 188/1999, referring to the status of the civile servants, (r), 5. law no. 215/2001, regarding the local public administration, second edition (2), 6. law no. 161/ 2001, regarding certain measures for the transparency in exercising the public offices and the offices in the business environment, corruptionprevention and sanctioning 7. niculescu, o.,verboncu, i.(2006), managerial methodologies, publishing house, bucharest 8. nicolescu, o.,verboncu i.(2001), bases of the organisational management), publishing house, bucharest 9. verboncu i. michael z.(2005), management and performance, universitară publishing house, bucharest studies and scientific researches economic edition, no. 15, 2010 537 microsoft word apostoaie constantin marius_eng.doc consideration on the price stability – financial stability relationship in the context of financial globalization marius constantin apostoaie, “alexandru ioan cuza” university of iasi, romania abstract this study is focused upon the involvement of the central banks regarding the fulfillment of the two main objectives: price stability and financial stability. these two key concepts are part of an old and ongoing debate that the current turmoil has revived, and that is whether monetary policy should aim, or not, at ensuring financial stability in parallel to its main objective of price stability. on both sides there are solid and well known arguments. in the beginning of the study i have considered a literature review with regard to price and financial stability issues. after that i have tried to shed some light (from a theoretical point of view) on the nature and dynamics of the fundamental interlinkages between the two aspects and there implications on the central banks and the economy. finally i outline some general conclusions that have emerged in the present study. key words price stability, financial stability, central banks, monetary policy, primary objective, financial turmoil, financial system, financial globalisation jel code: e58, g01 introduction the unprecedented structural mutations and disruptions in the financial systems of national economies and also the turmoil specific to financial markets today under the impact of financial innovations, require an urgent restoration of the fundamental objective of the monetary policy promoted by the central banks in the area of systemic stability. this action is necessary because the recent international turmoil show that stabilization of inflation at low levels at the same time with economic growth configures a “new economic environment”, apparently sound, in which financial stability is not gained collaterally. a monetary policy promoted by the central banks with an essential role in ensuring financial stability is justified by the double causality relationship between financial stability and monetary policy: on the one hand, a stable and solid financial system allows an efficient transmission of the monetary policy decisions and, on the other hand, the operational framework of an efficient monetary policy may allow the prevention and removal of financial disturbances. at the same time, the occurrence of the present global crisis allows the empirical testing of the hypothesis according to which the stability of prices, as a fundamental objective of the monetary policy, currently stated in the statute of most of the central bank, is a vital condition, but not sufficient in order to ensure financial stability. stability of the prices and the financial stability – theoretical approach in theory as well as in practice, there is required a delimitation between the two concepts presented in this paper, ”stability of the prices” and ”financial stability”, considering the studies and scientific researches economic edition, no. 15, 2010 6 existence of several definitions of the former and the absence of a unanimously accepted definition for the latter. nowadays, most important central banks in the world, due to their status, have assumed as the main objective of monetary policy ”the ensurance of stability of the prices”. bernanke (2006) considers this objective is a purpose in itself, as well as a tool for the monetary policy, as it has a special contribution to the accomplishment of a sustained economical growth as well as to the macro-economical stability, thus reaching a high degree of social welfare. beyond the multiple theoretical structures and the distinct empirical perspectives, there is a consensus on the stability of the prices regarding the following defining elements: the stability of the prices refers to the aggregate level of the prices estimated by indexes and it is reached when money keeps a constant value in time or the speed of decrease in its power is very slow; at the same time, as the bnr governor mugur isarescu said (2008), the notion of monetary stability overlaps the one of stability of the prices. an operational definition of this concept, the stability of the prices, is given by allan greenspan (1996, p.1), former governor of fed, sua, who says that ”the stability of the prices represents the situation when the estimations regarding the general increase or decrease of the prices during a considerable period of time do not have an important influence on the economical or financial behavior”. according to this approach, the stability of the prices is reached only when the economical agents do not take into account the expected price raises when they make their business decisions. some authors make a correlation between the stability of the prices and the inflationist anticipations, thus offering a quantitative, measurable approach. paul volcker (1983, p. 5), former president of the governors council – federal reserve system, during august 1979 – august 1987, defines the stability of the prices as ”that situation when the anticipations on the general increase or decrease of prices during a considerable period of time do not have a substantial influence on the financial and economical behavior”. alan blinder approaches the financial stability in the same view (blinder, 1994, p.7) and he considers it to be ”that situation when the expected changes in the level of the prices is sufficiently reduced and gradual so that it might not be taken into consideration in the decisions made by companies and households”. mishkin also has a quantitative approach (2000, pp.1-13) when defining the concept of stability of the prices. hence, a corporative engagement from a central bank towards the stability of the prices is not enough to bring the long-desired credibility. the promoted general objective should be translated into a mere quantitative purpose. in 1998, the european monetary institute defined the stability of the prices as ”the annual increase of the consumer price (cpi) for the euro zone under 2%”. in may 2003, the management board of bce (bce, 2001) confirmed the definition of the stability of prices, adding one detail: the board decided that in order to reach this purpose ”it is necessary to maintain the inflation rate close to 2% on medium term”. ottmar issing (issing, 2000), member of the central european bank board considers that the stability of the prices ”refers to a stable level of aggregate prices or to a reduced level of inflation”. another member of the central european bank, luca papademos (papademos, 2006, p.1) thinks that” the stability of the prices is defined by that state in economy when the general level of the prices is stable, on strict terms, or when the inflation rate is sufficiently reduced and stable, so that the considerations on the nominal dimension of the transactions is no longer a relevant factor for the economical decisions”. the universal establishment (of some important banks like: european central bank, federal reserve system, bank of japan or the national bank of romania) of price stability as a fundamental monetary policy objective is self-sustained from the perspective of its advantages regarding: the improvement of the transparency of relative prices, the decrease of the nominal and real interest rates, the protection of the real value of income and fortunes and the prevention of diverting resources from the productive sphere to useless operations of protection against inflation, so that a sustainable economic growth, a better employment and studies and scientific researches economic edition, no. 15, 2010 7 increased welfare on the social level may be reached and stability and social cohesion may be preserved. as a consequence of the intensification in the process of financial globalization and liberalization of the financial and banking markets, and not lastly of the capacity to innovate the financial industry, there has appeared a challenge for the contemporary economy, namely accomplishing the financial stability. in the absence of a viable and stable financial system, the efficiency of monetary policies on reaching the objective of price stability is limited. compared to price stability, a concept considered easy to define and quantify, financial stability is a complex concept (as a result of the complexity and dynamics of the financial system) and does not have, as yet, a generally accepted definition and a synthetic index for evaluation. as jaime caruana (2005) mentions, „in spite of the fact that we benefit from a well-structured frame for the debate over the monetary policiy and its application, our reasoning regarding the financial stability is less advanced”. nevertheless, reaching the financial stability is easier said than done. some authors prefer to approach the financial stability in the view of ”what is not” rather than ”what really is” (poloz, 2006). the economical literature and practice do not provide a unanimously accepted definition of this concept and it is often defined starting from the opposite notion – ”financial instability”. according to j. chant (2003, p.3) financial instability refers to ”the conditions on the financial markets which affect or threaten to affect the economical performances due to their impact on the financial system”. similarly, a. crockett (1997a, p.7) defines „financial stability” as „the absence of instability”, namely, „the situation when the economical performance is not potentially affected by the fluctuation of asset prices or the impossibility of the financial institutions to fulfill their obligations”. it makes the difference between the financial stability regarding the financial-banking institutions and the financial stability of the markets (crockett, 1997b). the american economist frederick mishkin (1999, p.7) is on the opposite side and he considers that ”financial instability appears when the shocks from the financial system interfere with the informational flow in such a way that the financial system is no longer capable of fulfilling its functions and make use of the resources in the most productive activities”. william a. allen and geoffrey wood (2006) assert that for the definition of financial stability there is required a definition of the characteristics presented by a ”period of financial instability”. in order to understand this notion, frederick mishkin (january 2009) refers to two types of risks: the valuation risk and the macroeconomic risk. the first one manifests when the market experiences difficulties in the evaluation process of the complex structured financial products, which lack transparency. the second one appears when an undermining of financing leads to a significant deterioration in the real economy due to the contagion effect (especially at the level of production and of employment). ottmar issing (2003) thinks that it is important to make a distinction between the definition of the financial stability in the view of the system approach and the perspective regarding the volatility of financial variables which are directly noticeable. in this context, the degree of involvement of the central banks could vary according to the need to maintain financial stability. the literature in the field presents an approach in the wide and the narrow meaning of the concept of ”financial stability”. thus, financial stability from a wide perspective refers to the situation when ”the financial system can ensure the efficient use of savings for investment opportunities and can face the shocks without major disturbance”. but a higher use is presented by the narrow approach of the financial stability which could be defined as ”the situation characterized by the absence of banking crises and the presence of a certain level of stability in the asset prices, including the interest rat the european central bank (ecb, 2009) defines financial stability as “a condition in which the financial system – comprising of financial intermediaries, markets and market infrastructures – is capable of withstanding shocks and the unraveling of financial studies and scientific researches economic edition, no. 15, 2010 8 imbalances, thereby mitigating the likelihood of disruptions in the financial intermediation process which are severe enough to significantly impair the allocation of savings to profitable investment opportunities”. one of the ex officials of the federal reserve system, frederick mishkin (1999), considers that financial instability “occurs when shocks to the financial system interfere with information flows so that the financial system can no longer do its job of channeling funds to those with productive investment opportunities”. in the view of the central bank of japan (bis, 2009), the stability of the financial system points to that situation when the financial system and its participants functions adequately, as well as the fact that the population and the companies trust the system. in order to contribute to the stability of the financial system, the central bank makes on-site examinations and offsite monitoring and acts in the quality of lender in order to supply cash when needed. according to the officials of the national bank of rumania (nbr, 2006), financial stability is „that feature of the financial system that deals with systemic shocks on a sustainable basis and without major disruptions, that allocates financial resources efficiently in the economy and that identifies and manages effectively the risks”. although the visions of the monetary authorities in what concerns the concept under examination are slightly different, they have a common feature and namely: the ability of the financial system (from the perspective of its constituent elements: the financial markets, the financial institutions, the financial structures, etc.) to efficiently and sustainably fulfill its defining functions both in normal conditions and in periods with disturbances at the level of the economy (macroeconomic shocks).. in conclusion, the financial stability could be defined as the ability of the financial system to dampen the financial shocks from the inside or outside (at microand macro-economical level), after some extraordinary, significant and unpredicted events, accomplishing the economical performance. stability of prices v. financial stability in relation to the central banks recent events have brought into discussion the dilemma according to which the monetary policy should or should not main objective the insurance of financial stability in parallel to the fundamental objective, namely the insurance of price stability. the arguments brought by both sides, even though contradictory, are strong enough. in the last two decades, the financial crises manifested in the financial globalization process have determined increased debates between the authorities and in the industry literature regarding the link between price stability and financial stability, giving rise to two essential approaches, the conventional approach and the new environment hypothesis. the conventional approach to the link between price stability and financial stability was highlighted by the american monetarist anna schwartz, who advocated that a monetary policy oriented towards ensuring price stability contributes to reducing the frequency and the negative consequences of financial crises. such an approach, known in the industry literature as the schwartz hypothesis claims that price stability is a necessary and sufficient condition for preserving financial stability. (mésonnier, 2004). the conventional vision is analyzed based on statistic data, especially in the works of bordo, dueker and wheelock (1998, 2001), who highlighted that the most serious banking crises occurred during periods with significant price instability. the studies undertaken by bordo and others (2001) show, based on statistics and the example of the usa and uk, that there is a significant positive relationship between inflation and financial instability, for the period 1790-1933 and 1972-1999. the conclusion that can be drawn from the works of the previously mentioned authors is that price stability and financial stability are complementary and coherent. the international financial imbalances occurred starting with 1997 took place in the context of an economic environment characterized by stable prices, which invalidates the studies and scientific researches economic edition, no. 15, 2010 9 conventional approach according to which price stability is a sufficient condition for ensuring financial stability. the study undertaken by goodfriend (2001) shows for the first time the role of a credible monetary policy (that acts against inflation) in the manifestation of financial imbalances. this vision is also supported in the studies made by borio and lowe (2002) and by borio and others (2003), which show that financial imbalances may occur and, moreover, multiply in a new economic environment characterized by stable prices. these authors show the core role played by a credible monetary policy in the worsening of financial imbalances, explicitly introducing the hypothesis of the “credibility paradox” of the monetary policy. the “credibility paradox” of the monetary policy or the “new environment” hypothesis highlights the fact that an economic environment characterized by low and stable inflation may create a climate of exaggerated confidence, that would encourage taking considerable risks and, in this context, an excessive rise of the price of financial assets would occur, leading to an instability of the entire financial system. herrero alicia and pedro del río (2003) study the main factors of influence which have an impact on the financial stability, with an accent on the design of monetary policy. their study, made on a sample of 79 countries during 1970-2000, aims to evaluate the fundamental objective of the central bank and the strategy of monetary police which affects the financial stability (in the appearance of banking crises). thus, we notice the fact that in the case the fundamental objective of monetary policy aims to ensure the stability of the prices, then the possibility to appear a banking crisis is reduced. as regards the strategy of monetary policy, focussing on the currency exchange reduces significantly the probability to appear a banking crises especially in the case of countries under transition. the empirical studies made by q. farooq akram and øyvind eitrheim (2008) demonstrate the fact that the central banks can promote financial stability by stopping inflation and output and that an additional stabilization in asset prices and loan expansion could support the financial stability. the studies are based on the econometric model of the norwegian economy. some authors (dupor, 2002, p.99-106) consider the possibility of reaching a potential compromise between the stability of prices and the financial stability. the stability of prices is presently considered the optimum target to reduce the improper use of resources in the production sector. nevertheless, this aspect applies only in the absence of asset price shocks. in case such a shock appears, the stabilization of prices reduces the distorsions which might affect the investment decisions. the economists dell’ariccia and others (2004), in their works, refer to the influence of the banking crises on the loan market and the level of economic increase with a special impact on the financial stability. thus, they reached the conclusion that adverse shocks lead to weak economic performance as well as tension in the banking environment, while there is a supplementary pressure from the banking sector on the level of economic growth, asthe banks are forced to reduce the level of loans. although the literature in the field presents different studies regarding the influence of the monetary policy on the financial stability, the decision factors cannot elaborate precise regulations in monetary policiy, but rather general considerations and warnings which could be used to influence activity. hence, lorenzo bini smaghi (2008) discusses in one of his papers four general directions the central banks should consider starting from the following issues: the monetary policy in itself could have negative effects on the financial stability; it is very difficult for a central bank to take into consideration the characteristiccs of the financial stability process (especially regarding the waves of the asset prices) in order to accomplish its aims; a monetary policy which neglects the possible problems of financial stability could be inconsistent in time; when financial stability is in danger, the economical and financial indexes could affect the efficiency of the monetary policy. the present international financial crisis which began in august 2007 on the market of mortgage loans in usa highlights the fact that there might be situations in which reaching studies and scientific researches economic edition, no. 15, 2010 10 financial stability is more important than maintaing price stability. in this case, the monetary policy oriented towards price stability could accept, at least on short term, (usually 2 years) the adoption of priority measures so as to ensure the financial stability. in its absence there could not be reached an increase in the efficiency of the monetary policy and consequently the stability of the prices on medium and long term. we must take into consideration the fact that the trend of the monetary policy has influence on the profits on the financial market. therefore, the connection between the monetary policy and the price of the assets is debated in the literature in the field and different empirical studies (sellin, 2001). conclusions analysing the relationship between the monetary stability and the financial stability, we could assert that there is a two-way connection between the two. even though the fundamental objective, on long term of a central bank is generally to ensure the stability of prices, there should be paid particular attention to the financial stability. otherwise, even though there is made progress in the decrease of inflation, their sustainability is not encouraged in the context of an unstable financial system. the impossibility to maintain the financial stability can only lead to a reburst of inflation. according to the analysed materials, under the present day macro-economical context, at the level of the monetary policy objectives, the central banks are naturally in favour of widening the spectrum from the stability of prices to the stability of the whole financial system, beacuse its solidity at least on short term ensures the premises for the objectives expressed on medium and long term, a conclusion which derives from the studies of the above mentioned economists. ensuring the financial stability is a normal preoccupation of the central banks which results from their specific tasks. the bank of england has already included in its legal status the fundamental objective of monetary policy to ”protect and consolidate the stability of the financial system of the united kingdom”. from the point of view of the monetary policy, according to the different views held by the economists we mentioned, the increasing interest of the central banks to ensure the financial stability is explained by the fact that a stable and strong financial system contributes to the increase in efficiency of the monetary policy and consequently to the fundamental objective of ensuring the stability of prices. bibliography 1 bernanke, b. (2006), the benefits of price stability, speech held at „the center for economic policy studies” on the occasion „seventy-fifth anniversary of the woodrow wilson school of public and international affairs”, princeton university, new jersey 2 blinder, a. (1994), „interview with alan blinder”, review of the federal reserve bank of minneapolis, available at http://www.minneapolisfed.org/pubs/region/94-12/int9412.cfm, p. 7 3 bordo, michael d., dueker, michael j., wheelock, david c. (2001), aggregate price shocks and financial instability: a historical analysis, working paper no. 2000-005b, september, federal reserve bank of st. louis, available at http://research.stlouisfed.org/ accessed 2 mar. 2010 4 bordo, michael d., dueker, michael j., wheelock, david c. (2001), aggregate price shocks and financial stability: the united kingdom 1796-1999, working paper 8583, national bureau of economic research, available at http://www.nber.org/ accessed 3 mar. 2010 5 bordo, michael d., wheelock, david c. (1998), price stability and financial stability: the historical record, journal review, federal reserve bank of st. louis, september 1998, pp.41-62, available at http://ideas.repec.org accessed 2 mar. 2010 6 borio, claudio, english, william and filardo, andrew (2003), a tale of two perspectives: old or new challenges for monetary policy?, bis working papers no 127, bank of international settlements, february 2003, http://www.bis.org/ accessed 5.10.2009 studies and scientific researches economic edition, no. 15, 2010 11 7 borio, claudio, lowe, philip (2002), assessing the risk of banking crises, bis quarterly review, bank of international settlements, december 2002, available at http://www.bis.org/ accessed 25 feb. 2010 8 borio, claudio, philip, lowe (2002), asset prices, financial and monetary stability: exploring the nexus, bis working papers no. 114, bank of international settlements, july 2002, available at http://www.bis.org/ accessed 3 mar. 2010 9 caruana, jaime (2005), basel ii – back to the future, speech held on the occasion of „the 7th hkma distinguished lecture”, hong kong, 4th february 2005 10 chant, j. (2003), essay of financial stability, technical report no.95, bank of canada, september 2003, available at http://www.banqueducanada.ca/en/res/tr/2003/tr95.pdf#page=19, accessed 3 mar. 2010, p.3 11 crockett, a. (1997a), the theory and practice of financial stability, gei newsletter, no. 6, p. 7 12 crockett, a. (1997b), why is financial stability a goal of public policy?, „maintaining financial stability in a global economy”, symposium held with the support of the federal reserve system of kansas 13 dell’ariccia, giovanni, detragiache, enrica, rajan and raghuram (2004), the real effect of banking crises, imf working papers, international monetary fund, washington dc, october 2004, available at http://www.imf.org accessed 6.10.2009 14 dupor, w. (2002), comment on monetary policy and asset prices, journal of monetary economics 49, p. 99-106 15 farooq, akram q., eitrheim, øyvind (2008), flexible inflation targeting and financial stability: is it enough to stabilize inflation and output?, journal of banking & finance 32, pp. 1242–1254, available at www.sciencedirect.com accessed 1 mar. 2010 16 goodfriend, marvin (2001), financial stability, deflation and monetary policy, working papers no 01-01, federal reserve bank of richmond, available at http.www.richmondfed.org accessed 15 mar. 2010 17 greenspan, a. (1996), speech held on the symposium achieving price stability, „the federal reserve bank of kansas city symposium proceedings”, kansas city, p.1 18 herrero, alicia garcía, río, pedro del (2003), financial stability and the design of monetary policy, documento de trabajo, no. 0315, banco de españa, madrid, pp. 14-27 19 , disertation held on the occasion of awarding the title of doctor honoris causa from the university of available at http://www.bnr.ro/, accessed 17 mar. 2010 20 probleme ale politicii monetare întrcazul româniei, available at http://www.bnro.ro/ accessed 15 mar. 2010 21 issing, ottmar (2000), why price stability?, european central banking conference, 2 nov. 2000, frankfurt am main, available at www.ecb.int/events/pdf/conferences/wps_issing.pdf 22 issing, ottmar (2003), monetary and financial stability: is there a trade-off?, bis paper no. 18/2003, p.16 23 mésonnier, jean-stéphane (2004), le paradoxe de la crédibilité en question, bulletin de la banque de france nr. 122, february 2004, available at http://www.banque-france.fr accessed 12 mar. 2010 24 mishkin frederic s. (1999), the causes and propagation of financial instability: lessons for policy makers, in global financial instability: framework, events, issues, journal of economic perspectives, no. 13, p.7 25 mishkin, frederic s. (2000), what should central banks do?, federal reserve bank of st louis review, no. 82, pp. 1-13 26 mishkin, frederic s. (2009), is monetary policy effective during financial crises?, nber working paper series, no. 14678, national bureau of economic research, january 2009, available at http://www.nber.org/ accessed 10 mar. 2010 27 mishkin, frederic s. (2009), monetary policy flexibility, risk management, and financial disruptions, journal of asian economics, 29 iulie 2009, (pp. 1–5), available at www.sciencedirect.com accessed 2.10.2009 28 noyer, christian (2008), la conduite de la politique monétaire en période de tensions financières, discours, european banking and financial forum, prague, 1er avril 2008, available at http://www.banque-france.fr accessed 27 feb. 2010 29 papademos, luca (2006), price stability, financial stability and efficiency, and monetary policy, held at the third conference „monetary stability foundation on challenges to the financial system – studies and scientific researches economic edition, no. 15, 2010 12 ageing and low growth”, frankfurt am main, bis review no. 64, available at www.bis.org/review/r060714d.pdf , accessed 12 mar. 2010, p.1 30 poloz, stephen s. (2006), financial stability: a worthy goal, but how feasible?, journal of banking & finance 30, pp. 3423–3427, available at www.sciencedirect.com 31 sellin, p. (2001), monetary policy and the stock market: theory and empirical evidence, journal of economic surveys, vol. 15, 2001, pp. 491–541, available at http://www.sciencedirect.com accessed 16 mar. 2010 32 smaghi, lorenzo bini (2008), financial stability and monetary policy – challenges in the current turmoil, speech on the eu-us financial system, new york, 4 april 2008, available at http://www.sciencedirect.com accessed 17 feb. 2010 33 william, allen, geoffrey, wood (2006), defining and achieving financial stability, journal of financial stability, 2, pp. 152–172, available at http://www.sciencedirect.com accessed 6 mar. 2010 34 financial stability review, june 2009 (2009), european central bank, 2009, p. 9, available at http://www.ecb.org accessed 26 feb. 2010 35 international banking and financial market developments (2009), bank of international settlements, june 2009, available at http://www.bis.org/ accessed 5.10.2009 36 (2006), national bank of romania, pp. 5-17, available at http://www.bnro.ro accessed 26 feb. 2010 37 *** global financial stability report, responding to the financial crisis, and measuring systemic risks (2009), april, international monetary fund, washington dc, available at http://www.imf.org accessed 26 feb. 2010 studies and scientific researches economic edition, no. 15, 2010 13 microsoft word apostoaie constantin marius_eng.doc the correlation between the development of human resource in education and the romanian economy daniela-roxana pintilie, „al. i. cuza” university of iasi, romania ciprian-constantin pintilie, „al. i. cuza” university of iasi, elitec, romania andreea-monica chelu, „al. i. cuza” university of iasi, elitec, romania abstract this article is a thorough reflection on development of human resources and on influence they have programs career development of individual improvement. representative data describe the impact of development programs on educational career. education plays an essential role in the life of the individual both in terms of career, as well as economically. in this sense, the informations and the representative data which characterizes the romanian educational system and ensure quality in education, are in important issue. key words human resources management, sistem of education, management development, professional development, quality development, european trends. jel codes: m 12, i 21 introduction education plays a key role in an individual's life, both in terms of career, and the economic. different business environments in which some people operate, regardless of the type of each environment, describing various events, events that reveal the intellectual training and value system in which each individual is located. education (even at work) emphasize the individual in all circumstances and shall take precedence and ensure its success in any field in which he operates. the more education a person is better, the chances are higher and its prospects. education at work is called 'staff development'. integrated often broad concept of 'training, professional development of human resources requires both training and acquisition of knowledge and skills and improve knowledge and skills already existing training and raising in relation to institutional change and / or existing functional active human resources company. professional development of human resources in education the mission of any organization is to promote innovation and individual creativity to ensure the professional development of staff, whether individual or organizational groups. educational institutions are considered by society models of innovation and change is expected to play key role in promoting economic, social, cultural. achieving excellence in education, training and research is the main factor that can ensure growth potential of the organization's human resources. as a result, human resource development is a necessary process, complex continuing and great responsibility, which involves concrete actions and activities of the new staff selection and training and retraining studies and scientific researches economic edition, no. 15, 2010 429 of the existing. each educational institution in romania is mainly responsible for educational services as training and professional development and quality assurance in education. the term "professional development" can be defined as' a process that develops professional knowledge and skills necessary for effective professional practice. hoyle's definition of this can come off the next issue: a professional must be able, independently one to decide what type of development work required. other authors define specialized 'staff development' in the context of education as "a systematic effort to harmonize their personal interests, desires and needs, carefully evaluated for further career development needs of the organization within which the person practicing . the two definitions lead to one conclusion, namely, that a close interdependence between institutional needs and individual needs. this interdependence leads to the development of educational institution personnel. human resources development of the educational institution entails two aspects: concept, development management, namely training and development of teachers who have or have had responsibilities in the educational institution where they operate (directors, deputy directors, board members, heads of department etc.); should include all school personnel, both academic and non-teaching. staff development is seen not only as a chain of activities leading to performance, but can be regarded as a process. the term "process" includes: planning, training, work itself, training tracking (follow-up) and evaluation. thus, the entire human resources development and training each component of the process must first be planned, implemented and evaluated by completing the following steps: adaptation of human resources development program in the school policy; development programs must be designed in accordance with the requirements of the high; ranking development process; identifying needs; establishing a work program and priorities within it; program implementation; monitoring and assessment program; the program review and identify future needs. identifying professional development needs ministry of education, school inspectorates and schools can design a program to develop human resources according to individual or collective needs. in this respect needs to distinguish four types of underlying composition of a staff development program national level: the strategy of reform of the ministry of education and research in education; local level: implementation priorities for reform and its implementation in the school inspectorates; the schools: priorities and policy development of each school unit which relies on human resources development program; individual level: individual development needs. priorities in education, according to the individual needs of teachers, are clearly stated. education reform in romania to the following principles: decentralization of management, decongestion curricular flexibility and compatibility with european education systems and carried out in these directions: the mentality, structure and educational system. all these directions cause professional development needs. policy, strategies and priorities in education is an important source for generating human resources development needs. each school has its educational policy. at school are allowed rules and principles, priorities and success by implementing a professional development program. it should be noted in this regard that each development program undertaken by the ministry of education is made free of charge for each frame in didactic. regarding studies and scientific researches economic edition, no. 15, 2010 430 professional development programs other than those supported by the ministry of education, they are funded in part by each school. people need to signal that they need development and will succeed only way to fulfill their assignments correctly and effectively, to increase career advancement opportunities or to improve their overall motivation. there must be development opportunities for teachers at every stage of their careers. also, there is a need of implementation of development programs and teacher training, given the work of the school (classes that cover several areas and takes place at that school) or school centers (a work-related courses schools). currently there is no system to detect general needs development / training, but they can be readily identified at each level schools through a questionnaire in which each teacher will complete. more questionnaires will be considered a guide to identify educational needs. human resources development activities and their effectiveness in developing human resources in education may speak of the existence of activities and development programs and training of staff, both internal and external. as regards the internal development of the teaching staff can remember the following activities: mentoring ; activity in which a teacher, during a semester or school year dealing with a less experienced colleague professionally; rotation of duties; responsibilities are exchanged between teachers; additional responsibilities. in respect to activities outside school, teachers are involved in working with colleagues from other schools, which entails the exchange of experience. the main purpose of staff development is to improve the educational process. effectiveness of staff development not only training, but the unit where the development process must be conducted to see an improvement or change in career. effective professional development has the following characteristics: to consider the tasks directly related to the work of each teacher in part; development programs must include: theory, practice, demonstration, feedback and various applications in which the teacher is main participants; the follow-up (phase tracking) applications involving direct undergo teacher training; formal and non formal coordination between the elements; there is some link between training and certain elements of development process are subject to change process. professional development takes place throughout their lives as organized programs, both domestic and external, and ensure improved knowledge / skills that will enable individuals to operate in a most efficient and take pace with changes in institutional / functional appearing throughout your career. professional development of human resources is to develop professional ability of teachers to continue their growth and progress in institution. hrd goal is to increase the capacity of a teacher to successfully perform duties and greater responsibilities, higher. activities that help develop human resources are both internal and external, as mentioned above. they also include the internal and external development programs. of activities within the institution can mention: activities directly related to function / job (eg, meditation, member of the teaching committee, depending on rotation, job assistance, training to carry out the responsibilities incumbent on the position held, etc.). and activities directly related to the function / job (eg, classroom training, psychological testing, training human resources, case studies, role playing, business games, etc.). necessary professional skills can be obtained through methods such as developing formal and nonformal. formal methods most commonly used are: scientific conferences, national and international conferences, international mobility programs such as 'visiting professors' studies and scientific researches economic edition, no. 15, 2010 431 research projects, publishing activities and of non-formal methods can be mentioned: workshops, trainings, schools national and international summer etc. to be highlighted methods involving human resource development in education level, a study research, highlighting the impact, contribution and importance of programs related to these methods, and connection that is established between these programs under development and population profile research process. the instrument, which was used in this research process is questionnaire. it covers: personnel policy pursued by st. sava kindergarten science; researched population profile; the presentation of research needs of the population studied; analysis of professional development programs in human resource education (both formal and informal); the importance and contribution of professional development programs. the subjects of this research study has appealed to teachers of kindergarten st. sava iasi. the instrument of questionnaire used in this case is it being applied to 17 teachers: 3 beginner teachers, 4 teachers completed, 4 with grade 2 and 6 teachers in grade 1. for this research, the community chosen is structured as a single homogeneous subgroups characteristic ie academic degree held by each teacher. the questionnaire was applied directly investigated subjects engaged in actual area. the questionnaire covers aspects of research focusing on: designing a general profile of the population studied, taking into account certain characteristics: age, gender, academic degree, etc. the importance of training programs in human resource development in education (in percent); the importance of training programs on human resources development process through data collected from subjects; sketched profile of the population studied correlation with the resulting analysis on the professional development of teachers of kindergarten st. sava iasi. questionnaires were applied and completed by individual teachers. subjects were anonymous said scientific and research. the research sample is based on the idea that training programs directly influences development of the school teachers investigated. item has been taken into account regarding the influence programs the development of teacher training was, attending courses in the last 2 years. "from the research undertaken was noted that training programs influence subjects to participate in a low or high proportion, development courses, training and even training. kindergarten teachers work of st. sava science covers the following aspects: restructuring and improving staff training; management restructuring; changing organizational culture. undertaken the research to the development of teachers has the following objectives: to highlight the needs professional development of teachers; to explore professional development according to the methods underlying this development (formal and informal methods method); to highlight the importance and contribution development programs; to build a questionnaire based on certain criteria : gender, age, academic degree held by each teacher in the school under review, etc.). through this research aims to highlight the importance of the two methods, formal and nonformal, on professional development of teachers. stages of this research include the following: data collection through questionnaire; data processing analysis of preliminary / final and their generalization. is an interdisciplinary research over the boundary of human resource management with service management and economics. this research is an explanatory in the sense that he studies and scientific researches economic edition, no. 15, 2010 432 proposes to achieve its objectives a priori, but to discover possible causal relationship between the concept of teacher professional development and impact of formal and non formal methods are incuring development on the one hand, and on other hand to highlight the importance of sustainable quality training as investment in the romanian economy. as conclusions from this research, to better illustrate the share of formal methods of professional development would analyze data according to two aspects: number of subjects combined annual participation; the number of annual participation of subjects, depending teaching degree. human resource development in the romanian economy teacher participation in the process of training and specialization is one of the signs indicative of romanian higher education, namely that the teacher education process aimed at speeding emphasis among students and so we can talk about quality in education. bring further education benefit society. assessing this aspect of economic, we can speak of a social return to education exceeds that individual. human resource development is very important for an individual's personal ability to contribute to the economy and to earn more, but do not ignore the social consequences of the existence of a population with higher education levels. teacher education and education of individuals in this case as the main subjects of the educational establishment to society many benefits, many of which have important effects on how the economy operates. higher education may be associated with stability. teacher participation in the process of training and specialization is one of the signs indicative of romanian higher education, namely that the teacher education process aimed at speeding emphasis among students and so we can talk about quality in education. bring further education benefit society. assessing this aspect of economic, we can speak of a social return to education exceeds that individual. human resource development is very important for an individual's personal ability to contribute to the economy and to earn more, but do not ignore the social consequences of the existence of a population with higher education levels. teacher education and education of individuals in this case as the main subjects of the educational establishment to society many benefits, many of which have important effects on how the economy operates. higher education may be associated with stability. conclusions quality of training of human resources takes time, space and staff eager to meet high standards. european educational policy refers only title recommendations, the quality of training of teachers in european schools. not incidentally, the main european processes, on the agenda of ministries of education (some bearing the original name of the cultural area in which they were discussed and approved, lisbon, bologna, bergen) proposed that the priority strategic directions for teacher training and development. system development romanian teachers faced with the absence or decrease the motivation of young graduates from universities for teaching career, with a limitation of perspective and a real feeling of risk. teacher training system in terms of tradition involved a lot of positive aspects, factors of emotional support, of which we can remember what the teacher image and status are valued in the community and gradually diminished by insufficient financing, but the inconsistency of educational policy decisions. although cvt is talking about consistency of processes and activities, however it is noted that professional development means regular training and that training by obtaining teaching degrees should not be ignored. both must be harmoniously intertwine as two processes with different activities, but pursuing the same purpose staff development in education. staff development in education, in this case teachers, is played by those degrees and that each teacher education throughout his career he assumed (he claims) and to ensure the promotion. this is to increase the prestige of studies and scientific researches economic edition, no. 15, 2010 433 the teacher concerned (to be ranked as a good teacher), will increase the prestige of the school in which they operate and so, and parents guide their children to prestigious educational institution in training teachers. hence the education institution that provides trained human capital market as the economy improves and the country. professional development helps teachers to develop their economy or earnings. bibliography 1. antonesei, l., (2005), polis şi paideia, ed. polirom, iaşi. 2. armstrong, m.,(1996), personnel management practice, kogan page, londra. 3. birzea, c., neacsu, i., potolea, d., (2006), educaţia şi formarea profesională a cadrelor didactice din românia, research project improving the professional development of the didactic staff and of the teaching practices learning în south-eastern european contries, open society institute, bucharest. 4. cucoş, c., (2002), pedagogie, ediţia a ii-a, ed. polirom, iaşi. 5. everard, k.b., morris geoffrey,(1996), effective school management, ediţia a treia, pcb, london. 6. gavrilovici, o., iosifescu, s., prodan, a., (2004), management educaţional, vol ii, the romanian institute for education management. 7. ghergut, a., (2007), management general şi strategic în educaţie, polirom publishing house, iaşi. 8. herman, j. susan., (2008), teaching contemporany human resource management, journal of management education, aprilie, vol.32. 9. manolescu, a., (2001), managementul resurselor umane, ed. economică, bucureşti. 10. mathias, l. robert., (1997), managementul resurselor umane, ed. economică, bucureşti. 11. neculau, a.(coord.), (1997), câmpul universitar şi actorii săi, ed. polirom, iaşi. 12. nica, p., iftimescu, a., (2004), management (concepte şi aplicaţii), ed. sedcom libris, iaşi. 13. rotaru, a., prodan, a., (2005), managementul resurselor umane, ed. sedcom libris, iaşi. 14. suciu, m. c., (2005), investiţia în educaţie, ed. economică, bucureşti. 15. warren, d. piper., (1978)," flexibility with control: an example of classroom contact and some other attempts to increase effectiveness", the efficiency and effectiveness of teaching în higher educaţion, ed. în warren piper, university of london teaching methods unit. 16. *** unesco, (1998), "world declaration on higher education for the twenty-first century: vision and action and framewprk for priority action for change and development în higher education", adoptes by the world conference on higher education, october 9. studies and scientific researches economic edition, no. 15, 2010 434 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro ibrd and its involvement in modernising and improving the functionality of pension systems cristina roşu “vasile alecsandri” university of bacău, romania cristinaciuraru@yahoo.com abstract in our research we review the international bank for reconstruction and development’s (ibrd) most important contributions to the functionality of the pension systems around the world. the pension systems design constitutes an important premise for the adequate functioning of these systems. in international practice, there is a wide variety of principles and mechanisms which can constitute the foundation of pension systems, the most common being materialized in the multi-pillar pension system, promoted by the ibrd. its involvement in modernizing and improving the functionality of pension systems has reached also many other aspects such as evaluation of the national pension systems’ performance, financial assistance to governments with the aim of meeting the objectives corresponding to pension systems, scientific, technical and informational support. we conclude that ibrd’s involvement in modernizing and improving the functionality of pension systems has determined a significant transformation of the national pension systems, especially in latin america and eastern and central europe. however, its well-known multi-pillar model is not free of criticism as a result of the various analytical errors. keywords ibrd; pension system; multi-pillar; pension performance indicators; pension system evaluation jel classification h55 introduction the current national context, which is characterized by the ageing of the population and the reduction of the contributors-beneficiaries (dependency) ratio has determined, at the level of international organisms and governments, a growing interest in issues concerning the organization and functioning of pension systems. since the beginning of the 1990s, these issues has been one of the priorities of the international bank for reconstruction and development (ibrd – world bank). studies conducted for this purpose have shown the need for reform in most countries in the world. in ibrd’s view, the reformation of a public pension scheme of the type pay as you go (payg) can be carried out by means of one out of five alternatives, as follows (holzman & hinz, 2005): a) the support of parametric reforms that maintain the structure of the benefits, the public administration and the unfinanced nature of the scheme, which involves only changes in the corresponding parameters (raising the minimum required years of contributions, raising the retirement age and the contribution rates, the shift from benefits indexation depending on the accrual rate of medium wages to the indexation of benefits depending on the inflation rate etc.); the unfinanced scheme is characterised by the fact that the payable pensions are allocated on the basis of 75 roșu collected current contributions, while the existence of a surplus at a certain time represents an exceptional circumstance; b) the implementation of notional accounts, which modify the structure of benefits (they function basically on the principle of defined contributions and depend on the life expectancy at the moment of retirement and on the “notional interest rate” (which is regularly equal to the rate of economic growth) applied to the sums “collected” in individual accounts), but which maintains the type of administration and the nature of the financing. c) the adoption of private management and “fully funded” schemes (based on defined benefits or defined contributions), which limit the involvement of public administration only to the achievement of the objective related to the reduction and elimination of poverty among the elderly; d) the introduction, within the public pension system, of a prefinancing component (which can be partial or total) of benefits, based either on the principle of defined benefits or on that of defined contributions; for the purpose of making the system more efficient, the management of investments can be externalised to the private sector; e) the diversification of the nature of benefits, administration and funding by choosing the multi-pillar model. the choice of one of the alternatives mentioned above depends on the necessities and the specific situation in each country, but also on the inherited system and the existing possibilities for reform. ibrd’s preference for the last alternative was based on the need for diversity and for the sharing of the responsibility concerning the incomes corresponding to the retirement period at the level of more actors. ibrd’s view regarding the organisation and functioning of national pension systems in this context, in one of its early forms, the multi-pillar system proposed by the international forum in an intensely-covered report entitled “averting the old age crisis: policies to protect the old and promote growth” was formed of (ibrd, 1995): the first pillar, organised and administered publicly, which involved mandatory subscription and which was aimed primarily at the reduction and prevention of poverty among pensioners; the second pillar, administered at a private level, is mandatory for the contributors to the first pillar; the third pillar, also administered privately, and which involves voluntary subscription. in ibrd’s view, by means of these three pillars three major functions of a pension system can be fulfilled, as follows: redistribution, saving and insurance. redistribution involves financial transfers from one group of people to another with the aim of preventing poverty, saving leads to lifelong consumption smoothing, whereas insurance protects individuals against negative events such as an economic recession, bad investment, inflation, etc. the first pillar satisfies the need of redistribution, the second and the third cover the savings component and together they manage to protect the beneficiaries against the afore-mentioned risks. under the circumstances of implementing the multi-pillar model, the responsibility of governments regarding pension systems targets three important aspects: imposition, normalization and stimulation. considering that, in general, not all individuals save voluntarily for their retirement, a certain degree of coercion is inevitable. however, it must be correlated with the elaboration of relevant and intelligible norms, which are meant to uphold the 76 ibrd and its involvement in modernising and improving the functionality of pension systems credibility of the pension system (public and private). moreover, the normalization process cannot disregard those aspects which stimulate the call for retirement savings, such as: offering relative or absolute guarantees concerning the amount of the future pension, the deductibility of the pension contributions, the creation of respectable institutions that supervise the administration of the pension schemes in favour of the participants, etc. in ibrd’s vision, the first pillar of the multi-pillar system proposed initially was designed to have a more reduced dimension and, at the same time, to be of a pay-asyou-go type in order to avoid the problems specific to provident funds (financed funds) administered at a public level (unsatisfactory results obtained from investments in government bonds, high contributions or reduced benefits, etc.) and which exist in certain states from the african and asian continents (zambia, malaysia, singapore). the administrative and fiscal capacity of the state, as well as its intention to redistribute through the pension system lay at the basis of selecting one of the modalities for providing benefits in case of pillar i (presented in figure 1). pillar ii was considered to be a solution, on the one hand, for avoiding some of the political and economic difficulties to which the public pension scheme was exposed and, on the other hand, for increasing the accumulation of capital, the development of the financial market, etc. the third pillar was devised in order to satisfy the wishes for a higher income and supplementary protection during the retirement period. in the case of pillars ii and iii, ibrd’s recommendation targeted primarily the individual pension plans, especially due to their advantages, such as: wide coverage at the levels of the individuals, portability1, work mobility, etc. however, their implementation required the existence of well-grounded and rigorously normalised banking and capital markets and of a wide range of financial instruments that could satisfy the pension funds’ investment needs. synoptically, the multi-pillar system (in its initial form) proposed by ibrd is represented in figure 1. figure 1 the multi-pillar system (initial form) promoted by the international bank for reconstruction and development source: world bank (1994), averting the old age crisis: policies to protect the old and promote groth, oxford university press, p. 15 1 the portability of pension rights is equivalent to the possibility of retaining their value as a result of switching workplaces or the country of residence. 77 roșu taking into consideration the modalities for providing benefits in the case of pillar i, we observe the lack of earnings-related benefits. concerning this subject, in ibrd’s standpoint, the obligation to give benefits to those with high incomes in direct proportion to these incomes, on the one hand, and the redistribution to those with low incomes, on the other, can lead to excessive contributory quotas and to substantial transfers to wealthy individuals (the so-called perverse redistribution). when the multi-pillar was launched, its adoption was positively seen by ibrd as a source of economic development and a generator of citizens’ wellbeing (be they young or old), in effect for a long time, as a result of the functions it accomplishes, namely, redistribution, saving and insurance. new perspectives on national pension systems more than ten years after the publication of the report that left an important mark on the evolution of pension systems in more states, the world bank reaffirmed and updated its position, as a result of the accumulated experience and research, in another report entitled “old-age income support in the 21st century: an international perspective on pension systems and reform”. in this study, the need of reforming pension systems is highlighted, as a result of the unfavourable evolution of national pension systems, from the perspective of their sustainability and that of the distortions they provoke at the level of an economy. the updating of the multi-pillar system, supported by ibrd starting with 1994, consisted in its redefinition and expansion to five essential categories, as shown in table 1. table 1 taxonomy of the new multi-pillar pension system supported by the world bank source: holzman, r., hinz, r. (2005), old-age income support in the 21st century: an international perspective on pension systems and reform, the world bank, p. 82 through the promotion of the new multi-pillar model, ibrd addresses more firmly the imperative needs of the states, such as those related to the reduction of poverty and the coverage not only of employees from the formal sector, but also of those from the informal one. with the aim of raising the pension systems’ coverage, certain states like the usa, germany, japan, or new zealand, have implemented, at the level of public or private pension systems, a mechanism by means of which the state or the 78 ibrd and its involvement in modernising and improving the functionality of pension systems employer contributes, on behalf of the employee, to the pension fund, in direct proportion to his contribution (matching defined contribution) (holzman, 2012). according to ibrd, a system that incorporates more pillars than the 5 pillars mentioned in table 1 may provide, through its diversity and flexibility, adequate and affordable pensions, thus being able to fulfil the most important functions of pension systems, as follows: the reduction of poverty levels among the retired citizens, protection in case of economic, political or demographic risks, which are inherent to pension systems, as well as the accumulation of savings for old age. however, for the conception of a pension system every state needs to take into consideration its own economic, social, political, financial, institutional conditions, etc., in order to ensure the viability of the system. thus, the multi-pillar model can take various forms and practical modes of implementation; yet, a few elements are essential to the nature of the implemented model (holzman & hinz, 2005): elements that correspond to the zero pillar, which should cover pensioners whose incomes from the contributory period were too low, or who worked in the formal sector only on a temporary basis; the viability of these elements depends on the existence of other vulnerable groups and on the availability of budgetary resources; elements that allow the prefinancing of future pensions, which can be adopted by any of the pillars and which have certain advantages, both from an economic perspective (they can lead to increasing savings at the national level), as well as from a political one (the presence of resources which are necessary for funding the future pension rights can produce high levels of credibility among the population). besides the requirement that these essential elements should be respected, the reform of the pension system must have as objectives (holzman & hinz, 2005): providing adequate pensions, which should be sufficient for preventing poverty and for ensuring, for the majority of retired persons, a level of consumption that is comparable to the one before the retirement occurred; providing pensions that are possible given the financial power of the contributors and of the society, and which are not detrimental to other economic and social objectives; ensuring the long-term sustainability of the system; implementing a robust system that is capable to resist the major political or demographic shocks or economic volatility, etc. backgrounded on these objectives, ibrd formulated a series of “performance” indicators that can assist the measurement of a pension system’s capacity to deliver, in a safe and efficient manner, the benefits promised to present and future generations, such as (pallares-miralles et al, 2012): the coverage degree of the pension system; the adequacy of the provided benefits; the financial sustainability of the pension system and the degree of providing for pensions from the collected contributions; economic efficiency, namely, the minimization of the distortions that the pension system can cause at the level of the labour market, individual savings, etc.; administrative efficiency, which lies in the minimization of the costs that correspond to the collection of contributions, the payment of benefits and, respectively, the management of investments; the robustness of benefits when they are exposed to certain risks and uncertainties. for the evaluation of national pension systems ibrd employs, besides the indicators mentioned above, a series of indicators that are meant to diagnose the environment in which a certain pension system operates, such as: the fertility rate, the elderly dependency ratio, the workforce participation rate, life expectancy, etc., as well as 79 roșu indicators describing the architecture/design of a pension system, as well as the rules at its foundation (contribution quota, eligibility criteria). the analysis of these indicators facilitates the carrying out of statistical reports and comparisons between states, as well as the identification of good practice in the domain with the purpose of future use in different national contexts. still, as the international organism itself admits, the creation of an informational basis at an international level regarding the policy in the area of pensions is still difficult (pallares-miralles et al, 2012). therefore, besides the manner in which national pension systems are organised, ibrd is also preoccupied with their functionality, giving assistance to governments with the aim of meeting the objectives corresponding to pension systems, precisely in the case of those that target their sustainability, the coverage degree and the adequacy of benefit. to this end, the international body makes use of instruments for microstimulation or actuarial prediction such as axia apex model of pension entitlements (apex) or pension reform options simulation toolkit (prost) (dorfman & palacios, 2012). the numerous conferences organised in the domain of pension systems, the various collaborations with other international institutions (such as the organisation for economic cooperation and development, the inter-american development bank, the international monetary fund, etc.) that tackle problems regarding pension systems in the entire world, as well as the richness of the conducted research, including studies and analyses carried out in each member state, have facilitated the accumulation of a rich and valuable collection of knowledge on the basis of which ibrd can be rightly named “the bank of accumulated and, most of all, valorized knowledge”. besides the technical and informational support provided, ibrd has also backed up financially certain states, with a view to adopting the new proposed system, but taking into account the fact that there is a close link between the implementing capacity of each member state and the degree to which the reformation is possible, namely, the activation of all the pillars or only of some of them. for instance, not every state is ready for the introduction of a private pillar and, as a consequence, it should not even do that unless it fulfils a series of minimal conditions (holzman & hinz, 2005): the existence of a powerful nucleus of banks and other ‘healthy’ financial institutions, which are capable of offering credible services for the management and administration of the funds’ assets; the long-term governmental commitment for the promotion of sound macroeconomic policies, which would contribute to the creation of new jobs and the increase of revenues; the creation of a pertinent, stable and intelligible regulatory environment. conclusions the multi-pillar model should have remained only a reference framework, as ibrd itself admits, thus allowing states to adjust the structure of their pension systems to the specific national context. however, through the years, the multi-pillar system has proved to be a model that is worth following. thus, many states, especially some from latin america and central and eastern europe have reformed their national pension systems taking into account the measures or guidelines proposed by ibrd. nevertheless, this did not lead to the desired outcomes, a fact which favoured the emergence of criticism concerning ibrd, as a result of the various analytical errors identified in the case of the multi-pillar model, such as (barr & diamond, 2009): the lack of vision concerning the effects that all the pillars might have on a certain economy, beyond the effects of one pillar only; 80 ibrd and its involvement in modernising and improving the functionality of pension systems the disregard of certain problems that may occur at an individual level, related to the necessity of pertinent and objective information in order to take the decisions that can influence their standard of living during the retirement period; the laying of emphasis on the manner of financing pensions (payg or accumulation of assets) and not on the source of providing the real consumption, respectively the gnp/gdp (gross national/domestic product) and the manner of distributing it at the levels of the retired generation and the active one; additionally, many of the advantages of the multi-pillar model, especially of the mandatory private pension pillar (lack of political interference, resistance to demographic changes, the development of the financial market, the facilitation of economic growth, increasing the rate of employment, the diversification of risks, etc.) have been demystified throughout the years, as a result of their failure to fulfil expectations or because the same effects (be they positive or negative) can be obtained even in the context of a public pension system alone (thus making the creation of a mandatory private pension pillar ineffectual) (bar, 2001; stiglitz & orszag, 2001; barr & diamond, 2009). in a report that evaluates the assistance offered by ibrd for the implementation of the different multi-pillar pension systems, besides the recognition of certain aspects that have not met their target, such as the persistence of political influence on the private pension schemes, the failure to achieve objectives related to increasing the level of savings, the development of the capital market and the increasing of coverage among the persons from the informal sector, the failure to diversify portfolios (most of the investments taking the form of government bonds), emphasis is laid on the fact that many of the initial conditions (administrative capacity, macroeconomic stability, etc.), which are necessary for the adoption of such a reform, have not been fulfilled satisfactorily, whereas other requirements (the amount of the debt, the corruption level, etc.) have been subsequently neglected (independent evaluation group – world bank, 2006). the fact that the world bank has upheld the implementation of the multi-pillar model even under these circumstances reveals either the distortion of the reality by the factors involved in reforming national pension systems (according to certain interests they may have) or the existence of excessive toleration levels shown by the international organism. references bar, n. (2001), the welfare state as piggy bank. information, risk, uncertainty and the role of the state, oxford university press. barr, n., diamond, p. (2009), reforming pensions: principles, analytical errors and policy directions, international social security review, 62(2), 5-29. dorfman, m., palacios, r. (2012), world bank support for pensions and social security, social protection and labor discussion paper, 1208, the world bank. holzman, r. (2012), global pension systems and their reform. worldwide drivers, trends and challenges, social protection and labor discussion paper, 1213, the world bank. holzman, r., hinz, r. (2005), old-age income support in the 21st century: an international perspective on pension systems and reform, the international bank for reconstruction/the world bank. independent evaluation group – world bank (2006), pension reform and the development of pension systems. an evaluation of world bank assistance, the world bank, washington, d.c. 81 roșu pallares-miralles, m., romero, c., whitehouse, e. (2012), international patterns of pension provision ii. a worldwide overview of facts and figures, social protection and labor discussion paper, 1211, the world bank. stiglitz, e. j., orszag, r. p. (2001), rethinking pension reform: 10 myths about social security systems, in new ideas about old age security: toward sustainable pension systems in the 21st century, edited by holzmann, r. et al, the international bank for reconstruction and development / the world bank, 17-56. the international bank for reconstructions and development/the world bank (1994), averting the old age crisis: policies to protect the old and promote groth, oxford university press. 82 microsoft word apostoaie constantin marius_eng.doc organization of the statutory audit of financial statements in romania gabriela-felicia ungureanu, the bucharest academy of economic studies, romania abstract economic entities around the world, regardless of their membership public or private sector the size, the object of activity, prepare financial statements for presentation of financial information users (investors, creditors, customers, suppliers, public institutions). the financial statements provide information about financial position, performance and changes in financial position of an entity information underlying to base decision process. for romania, the financial audit was not a tradition. recognized as a top area of the accounting profession, financial audit was legislated in 1999. statutory audit, audit of annual financial statements or consolidated annual statements have been established 9 years later (emergency regulation no. 90 june 24, 2008), by transposing directive 2006/43/ec of 17 may 2006 of the european parliament and of council on statutory audit of annual accounts and consolidated accounts, in order to ensure oversight of auditors, in the public interest. cuvinte cheie statutory audit, financial statements, decisions, management, public interest entities, "international standards on auditing. jel code: m42 introduction for romania, the financial audit was not a tradition. statutory audit was governed relatively late, by emergency regulation no. 90 june 24, 2008, in order to transpose directive 2006/43/ec of 17 may 2006 of the european parliament and of the council on statutory audit of annual accounts and consolidated accounts. the audit is the professional examination by an independent and competent persson the fidelity representations and financial accounting in order to express an opinion by reference to a criterion. audit activities include the one hand, examining on a test basis of the evidence about disclosure of financial statements and the second hand evaluating the appropriateness and application of accounting principles used and financial controls arranged and conducted by management to increase the effectiveness of the entity. statutory audit is given to all audit activities on individual or consolidated annual financial statements as required by community legislation transposed into national legislation. individual statutory auditor is approved in accordance with the provisions of emergency regulations no. 90/2008 updated by the competent authority respectively chamber of financial auditors of romania (cfar), to carry out statutory audit. in meaning of the emergency regulations no. 90/2008, approval of a statutory auditor or audit firm means approval statutory audit work is carried out only by statutory auditors or audit firms were subject to authorization, which approval under the terms of order emergency regulations no. 90/2008 updated. the competent authority responsible for approving statutory auditors and audit firms is the chamber of auditors of romania. final responsibility for approving statutory auditors and audit firms is public oversight body. studies and scientific researches economic edition, no. 15, 2010 180 objectives of research • implementation of directive 2006/43/ec of may 17 2006 of the european parliament and the council on statutory audit of annual accounts and consolidated accounts statutory audit to ensure compliance with the requirements of european directives in romania; • development of a harmonized approach to statutory audit at eu level; • achievement of a system of public oversight for statutory auditors and audit firms, based on european principles to ensure monitoring of audit work in romania. research methodology includes following stages • study of legislative rules; • knowledge on statutory audit and analysis of information; • how was the transposition of directive 2006/43/ec on statutory audit; • parallels between national and european requirements; • regulation legal framework for audit activities; • council for the establishment of public oversight in order to ensure the supervision (in public) the auditors; • to update the national legislation as required by eu legislation. expected results • investors regain confidence in individual financial statements and consolidated by strengthening the profession; • ensure sound financial management based on optimal decision, following a statutory audit quality. the level of knowledge in the area of auditing auditing the financial statements required audit obligation defined by national law, thus: • accounting law no. 82/1991, republished specifies that the annual financial statements will be accompanied by audit reports due to financial audit by auditors, individual or legal persons authorized under the law; • minister of public finance order no. 3.055/2009 for approving accounting regulations consistent with european directives, requires that annual financial statements prepared by public interest legal persons subject to statutory audit; • law no. 297/2004 updated, on the capital markets specifies that financial statements and those of transactions set out in the annual report of entities subject to licensing, supervision and control of the national securities commission (nsc) must be audited by financial auditors; • order no. 1 / 2010 of the insurance supervisory commission for approval of the norms about of the end of the 2009 financial year for insurance companies provides that the annual financial statements of insurers and reinsurers will be audited by statutory auditors, legal persons authorized under law. the legal framework: • emergency regulations no. 75/1999 republished and updated on the financial audit activity, with amendments and additions, which are the basis for organizing the financial auditing and regulating the exercise of independent financial auditor profession; • regulation of organization and operation of the chamber of auditors financial in romania, approved by gd no. 983/2004, as amended and supplemented; studies and scientific researches economic edition, no. 15, 2010 181 • emergency regulation no. 90/2008 updated on statutory audit of annual accounts and consolidated annual financial statements, which transposes directive 2006/43/ec of the european parliament and the council on statutory audit of annual accounts and consolidated accounts statutory audit economic entities around the world, regardless of their membership public or private sector the size, the of object of activity prepare financial statements for presentation of financial information users (investors, creditors, customers, suppliers, institutions public). the financial statements provide information about financial position, performance and changes in financial position of an entity information underlying to base of the decision process. it is important that managers know what information is needed, how to obtain such information in regularly and systematically way and how to integrate information in making decisions. for managers it is important to observe the economic environment in which evolves entity, to study the internal organization and how operating its various services, analyzing strengths and weaknesses, opportunities and threats entity. each manager has available a set of methods which will assist in making decisions and financial reports is one of them. to give greater confidence to users of financial reports and greater credibility of the annual accounts, we were asked to audit the financial statements, the person authorized, independent and competent to carry out statutory audits in accordance with international standards on auditing. transposition of directive 2006/43/ec to romania, financial audit was not a tradition. recognized as a top area of the accounting profession, financial audit was legislated in 1999. statutory audit, audit of annual financial statements or consolidated annual statements have been established 9 years later (emergency regulation no. 90 june 24, 2008), by transposing directive 2006/43/ec of 17 may 2006 of the european parliament and of council on statutory audit of annual accounts and consolidated accounts, in order to ensure oversight of auditors, the public interest. "this ordinance establish throught the rules how to avoid any doubts on any interpretation of the authority and responsibilities of the chamber of auditors (cfar), as a professional body invested by the legislature to organize, coordinate and authorization to that end in romania ", said univ. ph. d. ion mihailescu, president cafr for "financiar", on october 29, 2008. since entered into force ordinance 90/2008, all references of "financial audit" of existing in previous legislation will actually make reference to statutory audit. parallels between national and european requirements key provisions covered both of the emergency regulation 90/2008 and directive 2006/43/ec relating to: • designation of competent authorities responsible for regulating and / or public oversight of statutory auditors and audit firms or their specific issues; • key audit partners and statutory auditors appointed by the audit firm to perform the mission or statutory auditors signing the audit report; • set conditions of approval the statutory auditors and audit firms; • statutory audit activity by statutory auditors or audit firms, which have been subject to authorization ; • theoretical knowledge and professional ethics; studies and scientific researches economic edition, no. 15, 2010 182 • the requirements of independence, objectivity and confidentiality relating to statutory auditors; • developing "electronic public register to registration of statutory auditors; • application of the auditing standards and audit reporting; • statutory responsibility of the audit work consolidated annual financial statements (statutory audits of the consolidated accounts); • criteria to be met by quality assurance systems; • setting up of system of investigations and penalties; • establish an audit committee in each public interest entities; • organizing public oversight systems of statutory audit. statutory audit activities basic elements of the concept of statutory audit are: • the professional auditor competence and independence, which is part of / or not from an independent body; • legality statutory audit is governed by the international auditing standards, directive 2006 / 43/ce and national legislation; • the entity's financial statements which are the object of the checks; • expressing an opinion (based on audit evidence) on the fair presentation, clear and complete financial position, results of the entity; • quality criteria by which to make the examination and expressed the view (auditing standards). the objective of statutory audit: auditul statutar este un audit extern având drept obiectiv examinarea profesion a statutory audit is an external audit whose objective is to verify the financial information in order to express a responsible and independent opinion on the financial statements if they are prepared, in all material respects, in accordance with the financial reporting. financial audit has specific characteristics, is an essential element to increase the credibility of financial reporting, which involves a high degree of interest from the public. scope: the auditor makes audit activities in accordance with international standards on auditing ( isa) and have full responsibility for the audit report in connection with the annual consolidated financial statements. where, in conducting the audit, statutory auditors have applied a different standard is appropriate in the audit report to make reference to it. procedures audit, to conduct an audit in accordance with international standards on audit shall be determined by the auditor in compliance with each audit, based on his professional judgement. the statutory auditor or audit firm is appointed by the general meeting of shareholders of audited entity. conditions for implementation audit of statutory audit activities are carried out only by statutory auditors or audit firms were subject to authorization, as that approval under emergency regulation nr.90/2008. authorization assures the compatibility with internal market rules and audit firms already incorporated in the market. the competent authority responsible for approving statutory auditors and audit firms is the chamber of auditors of romania, which, in this sense develop procedures and rules. ultimate responsibility for approving statutory auditors and audit firms is oversight body. to be authorized statutory auditors and audit firms must meet the cumulative number of statutory requirements on the structure and audit process as: studies and scientific researches economic edition, no. 15, 2010 183 • good reputation, in the sense of the provisions of the code of ethics adopted by the ethics committee of the international federation of accountants – compromising its, it is a cause for withdrawal of approval; • higher education in the economic field, completion of specialized training, conducting training courses practice and passed an examination of professional competence; • be concerned with continuous improvement training, to possess knowledge of tax laws, social insurance and in the field of international auditing standards; • to agree on the inclusion in the electronic public register this register allows interested parties to determine whether an audit firm (or auditor) has been approved and provides statutory details of those enrolled. register of statutory auditors shall be published in the official journal of romania and is available in electronic format on the chamber website. responsible for drawing up, updating and publication of public register is the chamber, under monitoring oversight body. • be independent of the audited entity auditors and/or statutory audit firms should not be involved in decision-making and management of the audited entity or accept commitments that would compromise independence. auditors should document any significant threat to their independence; • to be the subject to verification audit quality quality audit system is implemented by the chamber. quality assurance involves evaluating the requirements of independence and integrity of the fees collected the volume of resources expended, compliance with applicable auditing standards and quality control systems of audit firm. quality assurance checks are made at regular intervals, which is not more than 6 years, 3 years respectively, for public interest entities. oversight body, together with the chamber, shall ensure that all statutory auditors and audit firms respect the principles of professional ethics, which deals at least in their operation in the public interest and requirements on independence and objectivity, as defined in the code of ethics. board may prescribe by regulation situations that could jeopardize the independence and objectivity of the statutory auditors or audit firms. • confirm annually in writing, their independence from the audited public interest entity; • notify the audit committee, additional services provided to the auditee; • ensure confidentiality and documents which have had access. a statutory auditor or audit firm that has ended to be employed in an audit mission is still subject to the provisions on confidentiality and professional secrecy. statutory auditor and audit firm, and employees of audit firms must treat as confidential any information about their knowledge during their work, unless the laws or regulations provide otherwise. systems of investigation and sanctioning contraventions the oversight body set up systems of investigations and sanctions to detect correct and prevent improper conduct of statutory audit. apply sanctions to be effective, proportionate and dissuasive about statutory auditors and audit firms, where statutory audits are not conducted in accordance with this emergency regulation. audit firms respond, by law, in their capacity as members of the chamber, where one of the partners, directors or employees, with no quality auditor statutory intervene in the independent profession of statutory auditor in order to prejudice the independence of statutory auditors carrying out this activity on behalf of the audit firm. audit committee every public entity must have an audit committee. membership of audit committees is determined by the regulators of public interest entities in accordance with the laws in force, but at least one member of the audit committee is independent and has expertise in accounting and/or audit. the audit committee is responsible for monitoring the process financial reporting, effectiveness of internal control systems, internal audit and risk management within the entity. it also monitors individual statutory audit of consolidated financial statements, checks and monitors the independence of the statutory auditor or audit firm and, in particular, additional services audited entity. studies and scientific researches economic edition, no. 15, 2010 184 for public interest entities, a proposal from the administrative or supervisory body on the appointment of a statutory auditor or audit firm is based on a recommendation of the audit committee. the statutory auditor or audit firm report on the audit committee key issues arising from statutory audit and in particular on material weaknesses in internal control regarding financial reporting process. public oversight board for auditing statutory emergency regulations no. 90/2008 sets out the objectives of council as: • public oversight of statutory audit work; • drawing up a strategy on public oversight of statutory audit work; • monitoring and coordination of implementation of international standards on auditing and code ethics; • promote increased public confidence in statutory audit work; • development of cooperation and communication with international bodies in the field of isa; • romania’s representation, with professional organizations, international bodies related to isa, the statutory audit and supervision of public participation specialized staff in meetings of these bodies; • developing proposals to the government on amending and supplementing the regulation on organization and operation of the council; • transmission of information and answers to requests from the european commission regarding the statutory audit profession and supervision national public statutory audit activity. the council, through its specialized departments established by internal rules of organization and operation, has the following duties: • monitored in accordance with annual plan established quality control of statutory audit; • monitors the national legal framework corresponding measures taken at the european commission on the independence of statutory auditors; • fullfils agreements with corresponding bodies in the member states of the european union in public oversight of statutory audit work; • provides information on public institutions public oversight of statutory audit work and information on adoption and implementation of isa; • improves the general directions and methods approved by the regular inspections carried out under these schemes and ensure their proper implementation by the chamber of financial auditors of romania, according to the requirements for quality management systems audit work; • take measures for the proper conduct of inspections and their intended results; • monitors the chamber activity on the authorization of statutory auditors and audit firms and on the public register; • endorse the rules and regulations developed by the chamber of statutory audit work; • issue rules and regulations with respect to the public oversight of statutory audit work, as specified in internal rules of organization and functioning of the council; • conduct their own investigations on statutory auditors and audit firms and adopt appropriate measures following findings; • review the annual report prepared and submitted by the chamber, on the work of quality control and where appropriate, impose measures; • it monitors the training of statutory auditors. the council is lead by a board of governors, are appointed representatives of institutions with regulatory responsibilities in accounting, namely the ministry of public finance, national bank of romania, the national securities commission insurance supervisory commission of supervision private pension system, ministry of justice, the professional auditing bodies and representatives of academic profile and the business environment in studies and scientific researches economic edition, no. 15, 2010 185 romania. of note, the public oversight system is governed by non-practitioners who have expertise in areas relevant to statutory audit. conclusions ordinance introduced strict rules, national, on accede to the profession (trainees must have a length of activity accounts for less than 4 years), about the independence and integrity of the statutory auditor and / or audit firm (introducing the requirement that the key partners responsible for audits to be changed at an interval of seven years), on quality assurance (quality assurance should be performed at least once every 3 years), etc... however, emergency regulations no. 90/2008 transposed the provisions of 8 th directive of european union providing the necessary legal basis romanian auditors to contribute to the integrity of financial markets by transparent and quality reporting, which helps investors to know and understand the companies in which they invest. standards, regulations and monitoring activities ensure the public that financial markets can operate in an efficient and ethical. regaining public confidence in the annual accounts and consolidated annual financial statements published by companies on capital markets is important it represents in fact the real challenge of the moment. achieving this goal can be done by ensuring quality statutory audit of financial statements to give the public a sound basis in economic decision making. this is evident at national level, public oversight role of monitoring and coordination of implementation of international standards on auditing (isa) and the code of ethics, by statutory auditors and audit firms, they becoming the supreme guarantor of the application best practices for statutory audit profession. bibliography 1. government emergency regulation no. 90/2008 updated, on the statutory audit of annual accounts and consolidated annual financial statements; 2. directive 2006/43/ec of the european parliament and of the council, on statutory audits of annul accounts and consolidated accounts – official journal of the eu; 3. government emergency regulation no. 75/1999 republished, on financial audit activity; 4. accounting law no. 82/1991 republished; 5. law no. 297/2004 updated on the capital market; 6. omefp no. 3.055/2009 approval accounting regulations in accordance with european directives; 7. law no. 672/2002 updated, on public internal audit; 8. government decision no. 88/2007 for approving internal audit standards; 9. international audit standards– publisher house irecson, 2007: isa 200 – main objectives and general principles to govern audit; isa 240 – the auditor’s responsibility in analyzing frauds as part of financial statements audit; isa 315 – knowing the entity and the environment. the evaluation of significant misstatements; studies and scientific researches economic edition, no. 15, 2010 186 microsoft word apostoaie constantin marius_eng.doc treasury, the resultant flow business luciana spineanu-georgescu, university of constanta, romania abstract treasury expresses the result of all activities of the enterprise and how to comply with the requirements of financial balance. all operations which the undertaking is found out immediately and forward the form of cash flow. the enterprise is a system which, in turn, is characterized by economic, social and financial structure. inside and outside the company are born a lot of flows, a point mentioned in the previous chapter, from which the money have a role and an important place. keywords treasury, flow of receipts, payment flows, treasury management, financial stability, cash expenses. jel code: g30 treasury an enterprise is the flow of receipts and payments take place at the firm within a specified period of time that the flow of differences between receipts and payments by the enterprise. treasury expresses the result of all activities of the enterprise and how to comply with the requirements of financial balance. all operations which the undertaking is found out immediately and forward the form of cash flow. french author b. colas believes that the concept of "cash the company has a clear content, as this concept is used to indicate two different meanings: first sense refers to the designation: earnings, liquidity, the availability of its disposal at one time or it has fodurilor cashier or bank deposits "on demand"; the second sense, most recently occurred after 70 years, is about the name assigned to the result of the difference between working capital and need working capital or from earnings and short-term business loans in a given period. given that concerns the means by which the undertaking shall provide financial balance with the lowest cost, first to understand, given the treasury, is more common. for example professor i. neagoe treasury management characterized as "optimal management of short-term funds to ensure solvency of the company in the best conditions" and the treasury as "all operations, which manages short-term funds. treasury management, according to professor i.a.giurgiu, is "the set of decisions and proper performance of their operations related to procuring the necessary liquidity honor obligations and about the proper recovery of any surpluses. express purpose of treasury management must be given under the financial management of business purpose. therefore, some work shows that the treasury should be managed so as to obtain first the lowest cost of capital used by the enterprise, and on the other hand, placing any surplus to achieve the best returns. in view of the french economists, includes the entire treasury management decisions, rules and procedures to maintain, at lowest cost, the financial balance of the company. studies and scientific researches economic edition, no. 15, 2010 164 treasury management plays in the background, decisions and transactions that involve obtaining and then using the optimal conditions of liquidity in order to ensure permanent financial balance of the company. treasury management is split into two services: one services aimed primarily determining the budget and plan daily cash receipts and payments, and monitoring their implementation; and other services that the surplus liquidity especially administration and conduct financial transactions on the procurement market liquidity for temporary needs. necessary condition for the undertaking to be viable is it to maintain balance cash flow (receipts and payments) and also work to evolve on a permanent basis, cash. second, treasury is a policy instrument available to enterprise managers to achieve strategic objectives of the enterprise. thus, the treasury can be used either to purchase equipment necessary internal growth or to purchase the securities to increase foreign participation. placing efficient global cash surplus in the short term (in terms of cost and maximum liquidity and low risk) before it is committed to undertaking long-term strategic decisions must be permanent care company treasurer. cash flows that may be to increase equity or to raise debt, or to cause their reduction in case of reimbursement are driven by funding decisions. also, making mining operations, the company collected money from sales, has paid salaries and other expenses, which adjusts its suppliers and other external charges. thus, all flows resulting from treasury operations arise from transactions outside the mining and exploitation. as previously stated, any company is in an economic context. its goal is to create a material and intellectual wealth to meet the current and future needs of a market of consumers. however, the enterprise is a system which, in turn, is characterized by economic, social and financial structure. inside and outside the company are born a lot of flows, a point mentioned in the previous chapter, from which the money have a role and an important place. these flows are related to capital formation and its compensation by increasing capital or by increasing the number of shareholders, through external funding, either through exchange quotation. the enterprise needs capital to finance: its investment costs; operating costs, cash, for the duration of his (the operation). treasury services is a distinct service of large companies, the treasury is a component of the financial direction of the company. this service plays an active role on the financial market through an office (desk) specialist. another office dealing with administrative management of the treasury, control compliance procedures, and position confirmation operations. the main activities carried out under the company's cash are: determining cash budget set from compiling all other budgets of the company; forecast receipts and payments daily and highlight differences. operating activities of an enterprise network flows determines remember the actual flows of goods, materials, services, on the one hand, and monetary flows, on the other hand, the level that the link between inputs and outputs is provided by the treasury. treasury is the image availability arising from changes in current monetary receipts and payments, willingness to be to meet continuously maturity. to make a positive contribution to company profitability, the treasury should be well done, to the contrary, may even lead to legal recovery proceedings. at company level, activities which are expected cash flows in accordance with actual flows, is a financial forecasting. as a consequence of financial forecast cash resources are sized and found on that occasion the most effective ways of procuring them to realize in practice the objectives and actions that give the general strategy of company content cost and minimum risk. studies and scientific researches economic edition, no. 15, 2010 165 the forecast cash flow activity is accomplished by "back office" to materialize, mainly through cash budgeting and plan daily receipts and payments for the enterprise. as an expression of financial forecasting, forecasting cash, receipts and payments estimates reflect company and outlining the management of surplus or deficit of cash. forecast inflows refer to the evaluation: flow necessary for operation; flow generated by increased capital of the enterprise; flows from the loan company. the provision is the key revenue forecast analysis because flows are dependent on income business operation. they are a product of business functions and financial behavior. internal analysis is completed by external analysis to develop forecasts of integration of the development level of prices, the market share. these internal and external investigations are crucial in forecasting revenue for the input stream. in conclusion, the input flow projections are based on the distribution or revenue nature, ie their income and income from loans. sources of data on income, which depend on inflows, budgets are provided by financial investment and trade. compared to predict flows of entry, exit flow forecast is the result: operating decisions on regulations, agreements with suppliers, paying for trading expenses, salaries; ong-term decisions: repayments of loans, commitments and regulations on procurement of fixed assets. the flow exits consist of: 1. the operating expenses future development of part of sales are determined for a firm, forecast production. production rate depends on the strategy adopted by the company. production is unstable over time, and surplus production is stored or redistributed if there is a possible further sales, decreasing costs of storage, which tempers, in turn, affect other costs and production efficiency. production scheduling is based on forecast operating costs and investment data: procurement, payroll and similar, liabilities, taxes and other expenses. 2. investment costs, expenses arising from the investment program developed by the company. 3. dividends paid; 4. profit taxes. the confrontation with the inflows of output for some period (month, quarter, semester, year), resulting either surplus or deficit of cash. treasurer may influence some flows to achieve a safe balance in the following directions: expedite the receipt of the claim; mitigation payments from home as possible; use of floating rate, the difference between bank accounts. if the input flow is less than cash flow exits, the treasurer may apply to a bank support, namely: treasury budget allows an upper limit determining whether the company wants to use a credit line; budget to establish the level size, date and duration of the loan required if the company requested a bank loan. in the reverse situation, ie a higher flow input flow output, the treasury operates, with investments over surpluses. the treasurer has the means to optimize cash standing: existing credit arrangements; importance of credit lines used; short-term investment opportunity. studies and scientific researches economic edition, no. 15, 2010 166 budget work is part of the treasury of revenue and expenditure of the company. by processing the accounting information to establish the structure activity cash budget so that they obtain information only to the actual income received and expenditure actually paid. treasury budget activity is in fact a profit and loss anticipated as it allows analysis of economic indicators that provide information on intermediate balances management, specifically on how the financial balance is achieved dynamic enterprise. references 1.bistriceanu, gh., popescu, gh. (2007), romania's state budget, ed. university, bucharest 2. bucataru, d.,(2008), the company’s finances, ed. junimea, iasi ectiv, (2004), budget and public treasury, ed. university, bucharest 4. neagoe, i., (1997), the company finances, ed. ankarom, iasi 5. onofrei, m., (2004), the finances of the company , ed. university.,“a. i. cuza”, iasi 6. roman, c., roman ,a. g. , financial management of local public entities, ed. economic, bucharest public finance, fourth edition, ed. didactic and pedagogic, r.a., bucharest. studies and scientific researches economic edition, no. 15, 2010 167 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the financing of r&d: challenges for romanian firms mihaela diaconu “gheorghe asachi” technical university of iaşi mhl_dcn@yahoo.fr abstract this paper provides a review regarding the financing issues of innovative firms in romania. the financing resources used by innovative firms are closely interdependent with innovation modes adopted by firms (r&d and non-r&d innovations). in the context i highlight the difficulties in attracting external funding resources and the implications for government policy. in this respect, i begin by describing some of the unique features of r&d investments. then i discuss the various theoretical arguments why external finance for r&d might be more expensive than internal finance, going on to review statistical evidence on the support of this hypothesis and the solutions that have to be developed and adopted by the government. the paper concludes with a discussion of policy options. keywords innovation; firm; business angels; venture capital; debt financing jel classification o31; g24; m41 1. introduction innovation is a source of competitiveness and economic development. research and development (r&d) is considered to be an important input of innovation and industrial production. the financing conditions of innovative firms and the issues they face in attracting external financial resources for r&d projects create a framework for government policy intervention. in order to shape the specific framework regarding the financing of innovative firms, i tried to answer two questions: what does reflect the financing resources used by the romanian firms from the perspective of their innovative projects? which are the solutions that can be adopted by the government to spur r&d innovations in romania? our concern for the ways of financing of innovative firms in this country is justified given the very modest size of the input indicators (berd/gdp and gerd/gdp) in the period 2000-2012 that are influenced by the industrial structure (with a prevalence of low-tech industries and non-r&d innovations) and non-innovative small and medium sized enterprises. in the same time, the innovation expenditure structure reflects the lowest implication in internal r&d activity and allocating funding resources mainly to machines, production equipment and software by the innovative firms (diaconu, 2012, 2013). romania is situated far below the eu 27 with respect to r&d expenditure. this gap is due mainly to the r&d expenses made in the enterprises sector that we found being also at a statistically significant unfavorable and persistent difference from the eu 27. the imperative of increasing r&d expenditure can be observed as a result of a poor performance obtained from innovation in romania. from this point of view, the orientation of innovation by stimulating the enterprises to engage themselves more in 157 diaconu research must be able to attenuate the considerable vulnerabilities that hinder the economic development based on knowledge: the concentration of economic and creative capacities in several sectors and the industry dependence on the imports of technologies, on the external resources of knowledge and the insufficient funding from venture capital. in this paper i briefly review in section 2 the characteristics of r&d projects and their impact on funding resources. the financing of innovative firms in romania is discussed in section 3 according with data available and section 4 concludes with a discussion of policy options. 2. r&d projects characteristics and the impact on the funding resources viewed as an investment projects, r&d activities present distinctive characteristics from investments in real assets impacting the use of financing resources. first of all, r&d projects incorporate significant amount of funds for remuneration of researchers and engineers; their efforts to increase knowledge are source of profit for the firm through the development of new products and processes. training expenses and staff salaries are smoothed over time, implying significant adjustment costs for firms (hall, 2009, 2010). secondly, r&d has higher income but more uncertain. investment is made over a long period of time, during which new information reduces uncertainty and it requires an analysis of projects throughout the lifetime. another feature of r&d projects corresponds to the creation of intangible capital partly incorporated in human capital with low salvage value, presenting implications on the project financing. r&d reduces the size of the company’s fixed assets while increasing the level of investment in research which implies sunk costs as r&d commitments grow. in principle, firm can use retained earnings, debt and equity for funding r&d projects. one may admit that firms choose funds such that the financial structure involves minimizing the cost of capital. economic theories (jaffe & russell, 1976; stiglitz & weiss, 1981; myers & majluf, 1984) suggest a higher cost of external financing supported by firms due to the information asymmetry between the innovator and investor and to the tax incidence. the aspects associated to information asymmetry have gained particular attention, being more grounded in practice as the pecking order hypothesis is identified to be at a greater relevance in designing firms’ financial structure. firms adopting r&d project will have far better knowledge of the cost and payoffs than the financier, explaining information asymmetry (or incomplete information) and credit rationing phenomena. even in the absence of credit rationing, asymmetric information issues may determine external debt and equity to be more expensive than internally available funds leading to underinvestment. the sme (small and medium-sized enterprise) sector is the most affected by the credit rationing as it is characterized by a greater variability of profits and growth than large companies. as a result, smes are focused on obtaining funds from informal resources and thus appear to be less linked to the formal market trends related to stable income. the use of internal funds or quasi-equity (loans from family or friends) implies incurring a required rate of return below the market level, while (formal) loans from banks can be contracted at an interest rate above the average rate of the financial market, and possibly higher than that supported by large enterprises. a subset of the smes that require special considerations relate to the innovative ones, that are more important for the national economy and operate, in principle, independently of bank financing. these smes have an innovative behavior in creating competitive advantage and growth. they differ from other smes aiming at progress and growth through innovation. unlike traditional smes that adopt tested 158 the financing of r&d: challenges for romanian firms products or services and rapidly obtain positive cash-flows, a dynamic (innovative) firm will start by incorporating new concepts and marketing methods. in general, innovative smes may be identified as enterprises that operate in high-tech sectors although, in this context can be incorporated other firm as well, with a significant proportion of r&d expenses of the total turnover. after going through characteristic stages, these companies will record growing revenues, absorb labor, export goods and services and register high productivity, but the possibility of funding is a precondition for establishment and development of these firms. in the case of innovative smes, capacity of financing is crucial for entrepreneurial success. the main difficulties supported by innovators in accessing financial resources include the cost of capital which incorporates the risk premium required by capital suppliers, agent and moral hazard costs, lack of collateral associated with intangible assets, lack of track record and limited market potential. traditional sources of financing such as bank loans, including those guaranteed by government or stock issues on the traditional stock exchanges are of the limited relevance for the innovative smes, in their confrontation with initial negative cash flows, untested business models and uncertainty of business success. start-up and small firms face, in principle, with the most severe financial constraints due to the greater intensity of information asymmetry. in principle, after the company exceeded its early stages, it becomes a potential candidate for venture capital investments that link the firm with institutional capital sources. the financing from venture capital minimizes the informational gap as the firm’s access depends on an adequate business plan and demonstrates potential commercial success. a reduced access to the traditional external resources limits funding and threatens innovative companies to grow. venture capitals are, generally, considered to be the most appropriate financial resources for technologically innovative smes. venture capital firms do not only provide resources for the financing of projects, but give also experience in research activities and diffusion of innovations, shaping the company’s business strategy. 3. the financing of innovative firms in romania in order to assess the severity of financial constraint on innovation, most empirical studies aimed at reflecting cost differences between internal and external financing. in this respect, r&d expenditure is used as a proxy for innovation expenditure in different investment equations following the economic theory. it is not surprising that most studies show that innovative smes are the most affected by the phenomenon of financial constraint. an issue unexplained in the literature refers to the nature of the funding gap, especially at the innovative smes level, knowing that they are more affected by financial constraints than large firms. one can admit that a funding gap exists if firms cannot get funds they need because of market imperfections. although identifying funding gap is of interest to government policy in the implementation of appropriate measures to support innovation, the difficulty of distinguishing between the existing and the perceived gap remains unsolved since there is no conclusive evidence determining whether the supply or demand gap prevails in innovative sme (bank of england, 2001). in order to reflect the financing difficulties faced by smes is essential to have statistical data. community innovation survey (cis) centralizes data on factors that hamper innovation, but only up to the cis 2008 (for the interval 2004-2008). in figure 1 we present obstacles perceived by firms in romania to innovate, all nace sectors. the figure 1 shows that innovative firms claim lack of internal funding and this shapes the main obstacle. most affected, in this respect, appear to be the innovative 159 diaconu ones and small firms (< 50 employees) with a proportion of 34.80% who lack their own resources. this obstacle diminishes as enterprise grows; lack of internal funds register medium enterprises with 24.79% of the total (50 – 249 employees) and large firms with 24.19% of the total (> 250 employees). figure 1 obstacles perceived by romanian innovative firms, all sectors source: community innovation survey (cis 2008) – eurostat database the next most important obstacles in innovation are the lack of external financial resources and the cost of innovation. non-innovative firms express similar proportions of those lacking their own funds and confront with obstacles of comparable intensity (cis 2008 – eurostat database). higher financing obstacles faced by small businesses confirm the theory predictions. from this perspective, it is not surprisingly that, using the world bank enterprise survey data, we showed that small firms prefer internal funds that are mostly used for investments, having a lower proportion of bank loans in the financial structure. at the same framework, new equity is another important resource for small enterprises and its use is reduced with increasing the firm’s size (diaconu, 2013). the particular interest in eu to monitor the development of smes in europe determined that the smes finance database (european commission & european central bank) to be improved by increasing the number of questions regarding many aspects that characterize smes funding in the survey. this does not incorporate only innovative firms, and responses refer also to financing innovation by using venture capital and firms’ perceptions regarding their use. we have chosen two questions the most representative for our study for the romanian smes from the year 2012, making possible a comparison with responses in the eu 27 (figures 2 and 3). the firm’s preference for a given external funding resource may reflect its availability and/or an attractive cost. in this respect, figure 2 shows that all firms opt for bank 0 5 10 15 20 25 30 35 lack of funds within enterprise or group lack of finances from sources outside of enterprise or group innovation costs too high lack of qualified personnel lack of information on technology lack of information on markets difficulty in finding cooperation partners markets dominated by established enterprises uncertain demand for innovative goods or services 250 + 50 249 10 49 160 the financing of r&d: challenges for romanian firms loans, loans from other sources, but equity including venture capital and business angels funds have a much smaller representation. although the preference of romanian firms for debt, despite the highest interest rate in europe supported, would seem to be a paradox, this fact may reflect, to a large extent, that there are no other financial resources available for innovation on the financial market. in figure 3 we see that the size of the interest rate is considered to be the biggest obstacle by 33.70% of smes in romania in using debt (against 19.3% of the total smes at the eu average). this perceived obstacle is followed by the insufficient collateral or guarantees. figure 2 external funds preferred by smes source: access to finance for smes in the euro area european commission database figure 3 obstacles faced by smes in attracting preferred external financing source: access to finance for smes in the euro area european commission database the sme sector, as in the eu, most of the economic activity generates a higher level of revenues than large firms (turnover ratio is greater than 60%). despite the satisfactory performance of smes, the economy suffers from lack of dynamic smes, especially in high-tech sectors that could stimulate competitiveness and development by generating of technologies. the low proportion of firms in sectors with low r&dintensity explains their preference for bank loans. firms preference for loans and for a reduced use of equity investment (including venture capital) is, at the same time, a consequence of encouraging debt financing, the dominance of banks in the financial system in romania, an inadequate culture of funding by equity and venture capital. 35.4 21.7 19.5 2.7 6.1 9.9 4.8 19.8 29.3 33.7 1.1 4.4 7.7 4.1 0 10 20 30 there are no obstacles insufficient collateral or guarantee interest rates or price too high reduced control over the firm financing not available at all other dk/na romania eu 27 35.4 21.7 19.5 2.7 6.1 9.9 4.8 19.8 29.3 33.7 1.1 4.4 7.7 4.1 0 10 20 30 there are no obstacles insufficient collateral or guarantee interest rates or price too high reduced control over the firm financing not available at all other dk/na romania eu 27 161 diaconu highlighting the funding gap through the poor demand for funds coming from innovative firms or, the supply gap reflecting non-available funds for innovation allows formulating appropriate policy measures to spur innovation. beyond the obvious usefulness of questionnaires regarding the financing resources used by firms, there are limits to their use in terms of lack of control groups for comparison (noninnovative/innovative firms) and such analysis cannot reflect the failure of different entrepreneurs to innovate or start a business. however, the low proportion of innovative companies focused on r&d activities, significant cost of bank loans and the weak representation of venture capital in the financing innovation denotes both a demand and a low supply of innovation funding, mainly in the early stages. despite the positive incidence in the economy, the size of private equity market, including venture capital, varies considerably over time in the european space. viewed as a whole, the investment activity in the central and east-european countries (cee) showed a similar trend of other eu countries, but the investment size was much smaller, representing less than 3% of the total investments made in the eu. in fact, the venture capital industry in this region is still a young one, with a continuous development since its inception. as in previous years, the investment activity in this region in 2010-2012 was concentrated mainly in poland. the size of venture capital invested in the early stages was the lowest and this characteristic has been maintained in the cee market. the concentration of venture capital invested especially in the expansion stage and buyout also is a characteristic of romanian market in the period 2000-2012 (figure 4). investments in the early stages have been sporadic and maintained at a level between 0 15% of the total venture capital invested (15% being recorded in 2002). even if the share of investments in expansion and buyout is dominant, its irregular and volatile evolution persists. investments targeted mainly to the stages of expansion and buyout demonstrate obtaining of more attractive returns at a lower risk profiles to investors in these stages than in early (seed and start-up) stages of the small enterprises. we can admit that the later ones have been adversely affected by the lack of financing due to the absence of the (visible) market segment of individual investors (business angels) and of venture capital firms. small and new innovative firms experience high costs of capital that are not mitigated by the presence of venture capital. figure 4 private equity investments in romania (mil. of euros) source: eurostat database (2000-2012) in general, investments in romania have been concentrated mainly in the life sciences sectors where 49.8% of the total investment has been carried out (in the year 2010), in 0 10 20 30 40 50 60 70 80 90 100 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 early stages extention and replacement byouts 162 the financing of r&d: challenges for romanian firms communications – 14.9%, consumer products, services and retail – 13.6%, energy and environment – 9.7% etc. high-tech sectors have been registered sporadic investments, reflecting the effects of the industrial structure (these accounted for 5.6 per cent of the total investment in 2009, 56.60% in 2006 and 0% in the other years). funds raised and divestments showed also large oscillations reflecting the fragility of the private equity market in romania. this feature is even more evident the more funds raised, for example, in 2006-2011, came from european government agencies (external funds counted more than 90% of the total), while investors such as pension funds, funds of funds, insurance companies and banks have been absent from the capital providers spectrum in recent years, being inclusively the consequence of a poor adapted regulatory framework for making high risk investments. in the same time, divestments have been performed mainly through trade sales of the companies to strategic investors and not through initial public offering (ipo) – regarded as the signal of a successful venture capital process in terms of yields achievable by venture capital firms and investors. this has been the dominant divestment mode to unlocking capital, obtaining earnings and their subsequent reinvestments. in the literature, existing studies on the determinants of venture capital investment activity in various countries aimed at identifying the factors with potential impact on the investment level and proceed to constructing of indicators to reflect their incidence, followed by testing them in econometric equations (gompers & lerner, 1998; poterba, 1989; jeng & wells, 2000; romain & van pottelsberghe, 2004; clarysse et al, 2009; cherif & gazdar, 2011; etc.). generally, such factors can be regarded as cyclical, such as gdp growth rate or, structural the entrepreneurial activity and culture formed in the r&d field, the capital market activity, the institutional environment and taxation on corporate income or on capital gains etc. we tested various factors with impact on the equilibrium amount of venture capital invested in romania in the period 2000-2010, including in the equation the annual gdp growth rate, the stock market capitalization, the real long-term interest rate, the gross expenditure on r&d (gerd) to gdp, the effective marginal tax rate on capital income and the unemployment rate (diaconu, 2012b). we could not incorporate the aspects of institutional environment that also would have been of importance for our analysis, due to difficulties to capture and quantify them without having the necessary statistical data. however, the absence of the private pension funds as sources of institutional savings, at least until the year 2007, could shape another explanation of the modest size of venture capital invested in romania. in addition, we have pointed out the restrictions imposed to the pension funds to invest in unlisted companies, the lack of tax incentives to promote innovative young firms, to conduct research activities, technology transfer and cooperation contracts between enterprises and higher education or research institutions. our results indicate that the total r&d intensity is the main determinant of the venture capitals invested in this period in the two phases (for early stages and expansion). a significant incidence, mainly on the supply side, also shows the annual long term real interest rate, while the market capitalization, the effective marginal tax rate on corporate income, the annual inflation or unemployment rate do not impact on the venture capital. in terms of forming and developing of the venture capital market, our recommendation concerns strengthening the demand for funds, respectively encouraging of enterprises to innovate, creating of conditions for the supply to be manifested in the seed and startup stages and the compatibilization of the need for financial resources with prudential rules by adapting regulations for institutional investors. 163 diaconu 4. conclusions and policy implications a number of conclusions have emerged from our theoretical and empirical work. these are consistent across the various samples and methodological approaches. it was important to emphasize the market failures catalogued here due to the separation of financier and entrepreneur. first, debt is not a favored funding source for r&d projects. second, stock market in romania is undeveloped and exhibit weak sensitivity and responsiveness to r&d and firms’ cash flow. third, the weak responsiveness may arise not because firms are not financial constrained, but due to the low cash-flow devoted to r&d projects. finally, there is now considerable evidence that young and/or small firms are more likely to face financial constraints than large established firms and presumably they invest less in r&d. high costs of capital is not mitigated by the presence of business angels or venture capital. in fact, investments made by venture capitalists in romania, in absolute and relative amount (as a proportion of gdp), has been one of the lowest in comparison with the eu average in the period 2000-2012, with a clear investment tendency to the expansion phase of the enterprises. the absence of individual investors (business angels) and almost no supply of venture capital coming from in institutional investors to the early stages have been a major impediment to the development of the r&d intensive industries. abandoning the r&d projects due to the lack of funding cannot be captured by the venture capital variation to the ratio of business expenditure on r&d (berd) to gdp. venture capital investment activity in the two (early stage and expansion) segments is influenced mainly by the total r&d intensity. this result has important implications for the government policy given the role of venture capital in the economy. in this respect, stimulating the supply of venture capital requires, first of all, strengthening the demand of funds by boosting enterprises to innovate and development of attractive projects, through implementing direct and indirect mechanisms to support access to the research results funded from government sources, including the transfer of the research results to business sector to be valued. in the same context, supporting the supply of funds in seed and start-ups stages uncovered by the intermediated market of venture capital becomes essential and it is able to meet the demand for funds of these stages. since the success of each stage of innovative firm depends on the ability perceived to progress to the next stage, appropriate funding mechanisms are needed for each stage. however, increasing the financial resources for innovation cannot be achieved by limiting pension funds to invest. elimination of the restrictive ceiling may be able to provide financial resources for innovative firms and raising the expected returns of funds through harmonizing investment risk with anticipated profitability. references bank of england (2001), financing of technology-based small firms, available on http://www. bankofengland.co.uk. cherif, m., gazdar, k. (2011), what drives venture capital in europe? new results from a panel data analysis, journal of applied business and economics, 12(3), 122-139. clarysse, b., knockaert, m., wright, m. (2009), benchmarking uk venture capital to the us and israel: what lessons can be learned?, report prepared for the british private equity and venture capital association (bvca). diaconu, m. (2013), incidenţa fiscalităţii asupra inovării tehnologice, in păun, i. o., ionescu, c., dinga, e. (ed.), studii post-doctorale în economie. disertații post164 the financing of r&d: challenges for romanian firms doctorale, volume 3, studii și cercetări fiscal-bugetare, bucharest, publishing house of the romanian academy, 270-349. diaconu, m. (2012a), performance paradigms in the innovation activity: the case of romania, actual problems of economics, 9(135), 292-302. diaconu, m. (2012b), characteristics and drivers of venture capital investment activity in romania, theoretical and applied economics, volume xix, 7(572), 111-132. hall, b. (2010), the financing of innovative firms, review of economics and institutions, 1(1), 1-30. hall, b. (2009), the financing of r&d and innovation, nber working paper 15325, cambridge ma: nber. gompers, p., lerner, j. (1998), what drives venture fundraising?, brookings papers on economic activity, microeconomics, 149-192. jaffe, a., russell, t. (1976), imperfect information, uncertainty and credit rationing, quarterly journal of economics, 90, 651-666. jeng, l. a., wells, p. c. (2000), the determinants of venture capital funding: evidence across countries, journal of corporate finance, 6, 241-289. myers, s., majluf, n., (1984), corporate financing and investment decisions when firms have information that investors do not have, journal of financial economics, 13(2), 187–221. poterba, j. (1989), venture capital and capital gains taxation, in summers, l. (ed.) tax policy and the economy, mit press cambridge ma. romain, a., van pottelsberghe, b. (2004), the determinants of venture capital: a panel analysis of 16 oecd countries, discussion paper, 19, universite libre de bruxelles. stiglitz, j., weiss, a. (1981), credit rationing in markets with incomplete information, american economic review, 71, 393-409. 165 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro task for post-crisis in romania: the development of industry marcela-cornelia danu “vasile alecsandri” university of bacău marceladanu@ub.ro abstract the present paper illustrates the role of industry in economic and social development of romania, in the context of the propagated effects of the contemporary economic and financial crisis and mission that is in the recovery of gaps in relation to eu countries. the dynamic of the industrial sector after 1989, highlighting the continuing decline in its contribution to the gdp formation and changing industry structure in favor of industries producing consumer goods. the situation has changed, however, after the crisis, the industry producing capital goods coming back in force, and hosting the entire sector. significant is that the development of the romanian industry must integrate into a viable and sustainable formula, scientific research and technological development with environmental quality. moreover, the qualitative and quantitative dimensions of industrial development in romania should be integrated in the dynamic dimensions of the eu, with all the implications and costs derived from this, in the short term. the plea for industrial development in the post-crisis period is supported by the need to ensure a solid foundation for the development of other economic activities specific to the primary and tertiary sectors. keywords industry development; industry structure; scientific research; industrial policy; integration of industry jel classification l16; l52; l60; o14; o25 1.romanian industry in the context of the contemporary economic crisis the economic and financial crisis has affected entire contemporary economic system in romania from the second semester of 2008. the negative effects of the crisis have been propagated in time and space also of the component of the economic system, for the most part, involvement the mark of the scientific research and technological development: the industry. even if the effects on the romanian industry crisis were visible, a positive dimension of specific period crisis in romania is a good integration of this sector of activity in the single european market. the relatively small differences between the trend in european industry and the romanian have been reported the potential for the restoration of the latter. in 2008 the industrial production in romania has recorded a significant increase of 0.9 % but in the last quarter followed a negative developments continued and in the first months of 2009. according to ins, considering fixed base year 2005 (100), the industrial production indices analysis in gross series submits that, in the period 2000 to 2009, the maximum amount of monthly industrial production was reached in october 2008. after this month followed by installing powerful decline of industrial production in such a way that, in january 2009 it has fallen from october 2008 with 37%. february 2009 marks the reverse evolution and completion of a stage of the restructuring in the industrial sector. [http://www.cnp.ro/studii]. having regard 26 task for post-crisis in romania: the development of industry to the elements of seasonality, for the period under consideration, it can be concluded that the profile of the trend in time of the evolution of industrial production has been: slowing the evolution of industrial production from march 2008; emphasize the steady decline in the last quarter of 2008, with a minimum in december 2008; resumption of growth, from 1 january 2009, from one month to the other, of the volume of industrial production; return industrial production to a level comparable to that reached in 2008 with a dynamic which is slower, compared the speed at which it has produced its reduction at the end of 2008. as regards the structural profile of romanian industry (per division caen rev2), the contraction in demand for various industrial products was followed by policies and strategies related determinands of demand. the results obtained have allowed the industrial activities such as [http://www.cnp.ro/ro/studii]: 1. industrial activities with general difficulties, whose reduction of production are not determined solely by the crisis effects; 2. industrial activities affected by the crisis; 3. activities which have not been affected by the crisis. 1. industrial activities with general difficulties: the light industry, in particular the manufacture of garments, which is located in a longest restructuring process, started with the restriction of activity of inward processing; the extraction of gross petroleum and natural gas, activity which, as a matter of fact, has registered, starting from the 2001, successive reductions of production, annually, an average of 4-5%. 2. industrial activities affected by the crisis – the most of industries, most of them for the export. among the interdependent causes of the effects of contemporary economic and financial crisis on these activities have been: external market reduction, against the background of the economic crisis main partner countries of romania (italy, france, germany, etc. ); reduction of the volume of credits granted to companies by commercial banks, as a result of central bank (bnr) rules; reduction of activity in the construction sector, causing drop in production in the industrial activities related thereto; horizontally spread of the crisis effects, in complementary activities. between the industrial activities, the most affected by the crisis were: the metallurgy recording the greatest reduction of activity in this period, the production being with 49.9 % lower than in the first 5 months of 2008; the industry of building materials their production being with 31.4 % less than during the first 5 months of 2008 ; motor industry road transport, whose production has been with 12.7 % lower than in the first 5 months of 2008 ; rubber products industry and plastics production with 16.6 % less than in the same period. 3. activities which have not been affected by the crisis: industries on which there has been no noticeable negative effects of economic and financial crisis, for example, in electrical equipment industry production reduction has been insignificant (-0.2 %) for the first 5 months; activities where there have been increases of production in the last quarter of 2008. for example, in the food industry, in the fourth quarter of 2008 production 27 danu increased by more than 9% as compared to the same period in 2007. during the first 5 months of the year 2009 food production has reduced by 4.2% as compared to the same period of 2008. this development follows a trend of precluding all types of consumption values of the population, in conditions of crisis; first those covering needs higher order after that, gradually, the other types of inputs; satisfying basic needs, the food products and those associated with them were the last affected by less income, the loss of the job, uncertainty as to future revenues, etc. in the medium term, however, the domestic demand of food products remains relatively constant. in conclusion, the effects of the different economic crisis on industrial activities, the size of the economic entities, their flexibility, the ability to adapt and respond to the risks inherent in crisis and transition through to the new market conditions have created the conditions for structural changes in the industrial sector. 2. the evolution of the industrial sector in romania in post-crisis after analyzing the evolution of industry in the european union in the last 10 years, from the point of view of the weighting of gross value added obtained in industry including energy industry, in total economy [http://epp.eurostat.ec.europa.eu/] (tab.1), we notice that this has decreased from 21.8 % in 2001 to 20.2% in 2007 (with the downward trend of relative stability around this weights since 2005) as well as it had in the economic crisis years to fall to 18.1 %; recovery started in 2010. same trend is specific too the other countries of the eu, the difference between them due to the least, three fundamental coordinates: participation of the industries sector to create gdp, the size of the decline of this sector, the potential for recovery in post-crisis. in the case of romania's situation, the relatively large weighting of industrial sector to gdp creating illustrates, as yet, insufficient exploitation of the potential services sector including the services of scientific research and technological development, which are intended to provide technical support, human and materiel necessary modernization industry. however, recover the affected industry crisis has been, in romania, higher than the european average and many developed countries on the continent. in this sense, gross value added obtained within romanian industry in the year 2010 has increased by 7.4 percent as compared to 2009, while the growth in the eu is of only 3.31 %. table 1 gross value added industry, including energy (% of all branches). geo\time 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 eu (27) 21.8 21.1 20.5 20.4 20.2 20.3 20.2 19.8 18.1 18.7 bulgaria 22.2 22.5 23.3 22.7 23.2 23.9 24.5 22 22.1 23.1 germany 25 24.7 24.7 25.3 25.4 26.1 26.5 25.7 22.4 23.8 france 17.2 16.6 16 15.5 15.1 14.5 14.3 13.7 12.5 : hungary 25.9 24.7 24.9 25.7 25.2 25.5 25.5 25.1 25.5 27.2 poland 22.5 22.3 23.7 25.2 24.7 24.7 24.5 24.3 24.3 24.5 romania 29.4 30 27.8 27.9 28.1 27.8 27.5 25.8 27 29 sweden 23.6 23.3 23 23.2 23.3 23.2 22.9 21.6 19.3 20.9 u.k. 20.5 19.1 17.8 17.1 16.9 16.9 16.3 16 14.7 15.3 source: http://epp.eurostat.ec.europa.eu/ 28 http://epp.eurostat.ec.europa.eu/ http://epp.eurostat.ec.europa.eu/ task for post-crisis in romania: the development of industry regarding the distribution of the turnover on industrial groups, in 2011, in romania, this highlights significant weights intermediate goods industry (27.59 %), energy industry (27.57 %) and the capital goods industry (21 %). the counties involved, for the most part, the turnover of 100037 mil.lei, of intermediate goods industry, are: bucharest (9743 mil.lei), olt (6375 mil.lei), galați, timiș and the slightest: vaslui (71 mil.lei) (fig.1). figure 1 distribution of the turnover of intermediate goods industry in counties, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 the energy industry, with a turnover of 99965 mil.lei, is characterized by a distribution of turnover concentrated in only a few counties: bucharest, prahova, constanța, the vast majority of counties having a very low participation to the energy supply of the country (fig.2). figure 2 distribution of the turnover of energy industry, in counties, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 the capital goods industry, with a turnover of 76124 mil. lei, obtained in 2011, the highest turnover in the counties: argeș (17398 mil.lei) and, from a great distance, timiș (6641 mil.lei), cluj, brașov, arad, bucharest. the lowest participation to the creation of the turnover in this industry held counties: suceava, harghita, giurgiu, botoșani, covasna, vrancea, ialomița, each, with turnover less than 200 mil.lei (fig.3). in the industry of goods in current use (fig.4), the counties who have obtained the highest turnover are: bucharest (9321 mil.lei), ilfov (5345 mil.lei), prahova, timiș and at the opposite pole is located counties: giurgiu (151 mil.lei) and mehedinți (100 mil.lei). analyzing the situation of industrial development in the counties of romania (fig.5), the distribution of major industrial groups shows that in some counties predominate a group of industries capital goods industry being prevalent in the counties argeș, 29 http://www.minind.ro/reindustrializare/documente.html http://www.minind.ro/reindustrializare/documente.html danu arad, cluj, brașov, timiș, while intermediate goods industry holds the biggest turnover of the total industries in counties of olt, neamț, galați, suceava, dâmbovița, bistrița-năsăud, alba, caraș-severin, vâlcea, etc. it is the group of industries with the highest representation in terms of the distribution of turnover in the counties. industry of goods in current use predominates the counties industry of harghita, ialomița, ilfov, vaslui and vrancea, but absolute turnover (total industrial sector, but also for this type of industry) illustrates a relatively weak development of this group of industries. energy industry occupies the most important place in the development of industrial counties of prahova, gorj, constanța, bucharest, mureș. the durable goods industries and the waste collection services does not occupy dominant positions in the industrial sector of any county. figure 3 distribution of the turnover of the capital goods industry, in counties, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 figure 4 distribution of the turnover of the industry of goods in current use, in counties, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 30 http://www.minind.ro/reindustrializare/documente.html http://www.minind.ro/reindustrializare/documente.html task for post-crisis in romania: the development of industry figure 5 distribution of turnover in the industry, industrial groups, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 analyzing the situation of romania's industrial sector in 2011 (fig. 6) noted that the counties of arad and argeș are the only counties where the number of employees in the capital goods industry predominates, as compared to the number of employees in other industries. in intermediate goods industries, well represented at the national level in most counties, the share of employees in comparison to other industries is relatively higher, without exceeding 50% of the total, in neamț and suceava counties. counties where the number of employees in the industry of goods in current use, compared to other industries, are: botoșani (58.48%), vrancea, călărași, vaslui, ialomița, bihor and brăila, in these counties working more than 50% of the total employees in the respective counties. as regards the labour force involved in the energy sector, that predominate in the structure of industrial employment only in the case of gorj county (58.53%). figure 6 distribution of employees in the industry, industrial groups, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 in view of the turnover/employee in the romanian industry, in 2011 (fig.7) the national average was 263.03 th.lei/employee; over the average value were 10 counties of which prahova, constanța and bucharest were detached compared to others. at the negative extreme, with very low turnover/employee, much lower than the national average, have placed the counties of teleorman, covasna, vrancea, (102.49 th.lei/employee) and vaslui (93.03 lei/employee). 31 http://www.minind.ro/reindustrializare/documente.html http://www.minind.ro/reindustrializare/documente.html danu figure 7 turnover/employee industry in romania, in 2011 source: processed http://www.minind.ro/reindustrializare/documente.html, 4.04.2013 in the capital goods industry, the situation is as relatively similar with the total industry average, in the sense that more than the national average is located a small number of counties (9) of which argeș (610.88 lei/employee), bihor, constanța lead detached, and the other 33 counties are below the national average; counties of satu mare, gorj, covasna (59.14 lei/employee) have the poorest results in terms of turnover/employee (less than lei/employee). these latter situations reflect both a human resources policy ineffective, a technical and technological infrastructure deficit as well as a faulty management of the business in the counties concerned. 3. recent evolution of the romanian industry – prerequisite of the future developments in the european context in september 2013 compared with august 2013, the industrial production increased by 19.5 % [http://www.insse.ro/cms/]; at the level of the industrial groups, there have been production increases in: capital goods industry with 39.9%, the durable goods industry with 19.7 %, intermediate goods industry with 13.0%, the industry of goods in current use with 9.3%. only one industry which has registered decrease of production, in this range, it is energy industry (-1,9 %). from the point of view of turnover, the total industry, this has increased by 11.4 %, increase due to the capital goods industry, with 32.7%, durable goods industry, with 12%, intermediate goods industry, with 8.2%, energy industry, by 7.6 %. the industry of goods in current use has recorded a decrease of 2.5%. this reflects a good evolution of the entire industrial sector but, more particularly, the capital goods industry which support and develop the base necessary to ensure the capital goods within the country but also potential for export. between industries in this group, significant increases in production have been manufacture transport motor vehicles, trailers and semi-trailers (61.4%), manufacture computers and electronic products and optical (58.4%), electrical equipment manufacture (33.8 %), manufacture of machines, machinery and equipment n.c.a. (26.0 %). after analyzing the evolution of industry at an interval of one year, september 2013 september 2012 [http://www.insse.ro/cms/], note that the industrial production registered a growth of 10.0%; the industrial groups have registered increases in durable goods industry, with 13.8%, in intermediate goods industry, with 13.0%, in capital goods industries, with 11.4% in industry of current use goods, with 7.9%, and in energy industry, by 1.6%. turnover in industry achieved in september 2013, was 32 http://www.minind.ro/reindustrializare/documente.html task for post-crisis in romania: the development of industry higher by 6.1% compared to september 2012; this increase was mainly due to the increase in the intake of capital goods industries with 10.7%, of the energy industry with 7.5%, durable goods industry with 4.3%, the industry of current use goods industry with 4,1%, in intermediate goods industry by 3.7%. particularly dynamic were, in the meantime, manufacture of electrical equipment (27.3%), manufacture of other transport equipment (23.5%), manufacture of machinery and equipment n.e.c. (by 21.6%), manufacture of motor vehicles, road transport of trailers and semi-trailers (13.8%). it is significant that, in the last year, the whole industrial sector labor productivity increased by 9,8%. raising industrial production and total components has been driven by external demand, raising the total to some industries, of which the capital goods industry. one of industrial groups in an uptrend in romania is capital goods industry [www.minind.ro]. of these, making autos, machinery and equipment, in our country, according to european commission estimates, the greatest growth potential in untapped export, respectively 18.6%. in the eu, this industry generates the highest value added of the manufacturing industries (10.9% of value added of the manufacturing industries, 2.9% of the value added of the non-financial sector). machinery industry, machinery and equipment represents an important sector of the romanian industry, helping to develop, modernize and proper functioning of other industrial sectors, with a share in gdp of 2.5%. machinery industry, machinery and equipment include complex technological lines with long manufacturing cycle, intended for the execution of capital goods, equipment for small and large series, intended for transport, agriculture, consumer goods and components of large mass production or series. industrial production of this industry grew 38.59% in 2011 compared with 2009; exports increased by 56.46% and the average number of employees increased by 2% in the same period. machinery and equipment industry is based on the research, development and innovation. still before the economic and financial crisis, the sector of machinery and equipment began to grow as a result of the investment of 'greenfield', leading to both increased productivity and the number of firms in this sector. enjoy a balanced territorial distribution in terms of production companies. the main target of companies in this sector is working with other companies in the eu in order to facilitate access to modern technologies and licenses and easier to penetrate the european and international market. among the proposals that the decision-makers they have done to support the development of the industry, including: the establishment of a body for market surveillance, the adoption of measures to reduce taxation, increasing the stability of the law relating to investment arrangements, funding programs, etc. set up a territorial network to harness the knowledge and image cross-institutional relations, the establishment and support of industrial parks and business incubators, improve conditions for investment, credit, encouraging and supporting activities related to the capitalization of the companies, reviewing tax policy for the benefit of economic operators whose production is more than 50% for export, the simplification of tax from tax documentation and taxation, investing significant amounts in the fields that encourages industrial innovation, taking active measures to increase the number of specialists and executive staff, etc. positive development and the trend of increasing industrial production, turnover and labour productivity in industry falls within the coordinates of romania's economic development, in the context of the european union's economy [http://europa.eu/]. the europe 2020 strategy, the industry is an essential component of the new model of development. industrial policy will strengthen the competitiveness of the union concerned, will create conditions for positive real economic growth, create jobs and 33 danu will allow the transition to a low carbon economy and effective use of resources. to do this, it is necessary to include policies with an impact on costs, prices and innovation-based competitiveness of the industry and individual sectors, in line with the single market policies, comercial policies, transport, energy, social and environmental policies, consumer protection policies. differentiated approach should be continued for each sector, taking account of the whole value chain and supply chain, including outside the eu, access to energy and raw materials to after-sales service and recycling of materials, as well as periodic reporting by the european commission with regard to competitiveness, industrial policy, the performance of the eu. raising productivity, efficiency of use of energy and material resources, tangible assets and performance of intangible assets-are also possible by ensuring innovation. promoting the introduction and marketing of generic essential technologies are considered necessary for widening the range of products and the development of new industries. support an industry performance is given, inter alia, the upgrading of the skills of the workforce. this requires the formation of networks between specialists, to exchange information and good practice between eu countries, important objective and industrial modernisation. industry in romania, as well as the eu industry from other countries must speed up the transition towards a low-carbon economy, efficient in the use of energy and resources. implantation of human dimension and territorial are key elements in the relaunch of the romanian industry. increasing the role of industry in the economy of romania is motivated and leverage effect on the whole economy, particularly with regard to employment. given the time horizon 2030, the policies in the field of industrial development in romania will follow the strategic directions and objectives of the romanian economy and the fundamentals of developments within the eu, in accordance with the sustainable development coordinates. [www.insse.ro/cms/]. influence factors of the evolution of the different industrial sectors over the medium term are: maintaining and developing a business environment attractive to investment growth, technological modernization and renewal of processes and products; consideration of the environmental impact of products throughout their life cycle (design, manufacture, assembly, marketing, distribution, sale and use to recycling and disposal); compatibility research, development and innovation with the real needs of industry and the market requirements in order to obtain competitive advantages and to reduce the technological gap and productivity compared to the more advanced countries in the eu; promotion of digital technologies in the management of companies, from design to production and marketing, etc.; development and promoting hygiene in the competitive environment in business development in the context of the european competitive environment; improving sectoral assistance and modernization of the role of public authorities in the development and application of industrial policy; supporting direct investment as a source of capital, know-how, technology and management. investment plays a double role in the economy is an important and instable component of costs, their changes can have a big influence on aggregate demand that will affect output and employment, but also positive 34 task for post-crisis in romania: the development of industry determination of capital accumulation, thus helping to increase the production potential of the country and supporting long-term economic growth (samuelson); promoting the development of small and medium enterprises (smes) in the sectors of the processing industry for the production of high-quality products with low cost, adjusted for market requirements; increasing material resources and energy consumed with an average annual rate of 3-4%, by: macroeconomic structural changes increased proportion of services at 48.8% in 2005 to 60% by 2020 and 70% in 2030; structural changes in cross-cutting energy and material sectors share intensive industry; minimum reduction of 1.2-1.5% per year specific consumptions of energy and materials and losses in the manufacturing industry, in sectors of energy and transport, and residential construction as a result of increased investments for technological modernisation of infrastructures, energy management and technological quality; increase 2-3% per year of the share of high value-added products, based on the average and high technologies and services in the export structure; improve technical and economic performance and quality of products and services; optimizing the commercial management, both on the management of the suppliers of raw materials, materials, etc. (especially energy) and on the management of clients. achieving these objectives will ensure that over 60% of economic growth can be achieved without any additional consumption of energy and material resources. also on this basis it will be possible to reduce the pace of depletion of reserves at the main types of raw materials, lower costs, increase competitiveness and thereby ensuring the sustainability of economic growth. 4. conclusions industry development is the foundation for the modern development of the national economy a modern agriculture, efficient and high quality services, and, furthermore, support for the development of other industrial activities. affected by the transition from the command economy to market economy system, romanian industry has been, for a long time, under the specter of massive negative industrial structures and buildings, technical and moral wear of the technologies used, productivity of the production factors, poor investment in scrapper innovation and technology policy, and institutional factors with difficulties of the adaptation to the new requirements of the market for industrial goods, etc. once completed this difficult transition, in which the reform towards another type of industry expected was left, romania had to deal with the transition through the economic and financial crisis, which has affected the sensitive start-up again. however, the decision-makers in the industrial sector have understood that the business environment can restart, as a whole, just by pushing forward, strengthening and modernization of the industry. the desire to initiate or develop business in the field of industry has been transposed in the romanian joined the industrial policy eu policy which, apart from economic and social objectives targeted, focused and longterm relationship with the natural environment. in this sense, romanian industry targeting, at present, by policies developed and implemented of diversification in production, technical and technological innovation, increase quality, increase of 35 danu production obtained, increase in turnover, the export of the products obtained, the productivity of production factors, etc. are not only re-industrialization but sustainable industrialization. references danu, m.c. (2013), mediul de afaceri european, editura alma mater, bacău. gross value added – industry, including energy, available on http://epp.eurostat.ec. europa.eu/. indicatorii dezvoltării durabile în românia, available on http://www.insse.ro/cms/. indicii producției industrial, available on http://www.insse.ro/cms/. industria românească în perioada de criză, comisia națională de prognoză, available on http://www.cnp.ro/ro/studii. reindustrializarea româniei, available on http://www.minind.ro/reindustrializare/ documente.html. samuelson, p. (2000), economie politică, editura teora, bucurești. strategia de dezvoltare durabilă a româniei, available on http://europa.eu/. 36 http://www.insse.ro/cms/ http://www.insse.ro/cms/ http://www.cnp.ro/ro/studii http://europa.eu/ (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro relational mechanisms in innovation co-creation rodica boier “gheorghe asachi” technical university of iaşi rodica_boier@yahoo.com abstract increasingly, producers and customers establish relationships to mutually undertake the development of an innovative product. consequently, it will be always of interest for an innovative company to know the degree to which different related suppliers are willing to form partnerships by participating in its new product development process. several managerial implications flow from the link between relationship marketing and innovation processes, ranging from tactical product-related decisions to strategic competitor-related decisions, usually made in a relatively short period of time. dedicated customer relationship systems track the interactions with customers and improve the flow of ideas for new products. when trying to develop long-term customer relationships, the ability to provide superior value to stakeholders is a must. through carefully conducted relationships, customers are linked with the innovation company during the entire innovation process, and create a space for mutual understanding, learning and value co-creation. in order to co-create business value through online, also combined with offline innovation-related activities, customer orientation should be implemented throughout the organization – its culture, their systems, including the whole range of interactions. keywords relationship marketing; innovation co-creation; value co-creation; open innovation; virtual customer environments; knowledge exchange platform. jel classification m31 relational mechanisms in innovation at their very basic level, antecedents of the relationship marketing lie in the product aspects, market variables and characteristics of relationship activities. the resulting commitment to stay in the relationship comes from trust, which is in turn positively related to affective commitment, on the one hand, and negatively related to calculative commitment, on the other hand (de ruyter et al., 2001). several managerial implications flow from these findings, ranging from tactical productrelated decisions to strategic competitor-related decisions, usually made in a relatively short period of time. for instance, marketers of high technology products are especially advised to emphasize activities and initiatives that promote positive feelings of affiliation and create a cooperative atmosphere. long-term relationships with customers can provide all kinds of advantages for suppliers. in return, there is a constant pressure for the company on r&d departments to, for example, develop new and innovative products, facilities, or flexible service contracts. increasingly, seller and a buyer establish relationships to mutually undertake the development of an innovative product. the npd relationships generate the „cooperative competency” (sivadas and dwyer, 2000) and involve the product codesign, product co-development, joint problem solving a.s.o. as part of this context, a 162 relational mechanisms in innovation co-creation major part of relationship marketing deals with the interactions between sellers and buyers during the npd process when customizing the products. according to athaide at al. (2003), „… the extent to which sellers undertake np codevelopment relationships is a function of perceived buyer knowledge and the extent of prior interactions with the buyer as well as the degree of product customization involved” (p. 46). in addition, stump at al. (2002) investigated how various relationship activities conducted by the producer during the npd process – education, product knowledge generation, and joint npd – moderate product customization effect on qualitative outcomes. for instance, their findings show that joint npd reduces the negative effect of product customization on seller satisfaction and enhances customization's positive effect on continuity. it will be always of interest for an innovative company to know the degree to which different related suppliers are willing to form partnerships by participating in its npd process. in this respect, labahn and krapfel (2000, p. 181-182) found the customer’s exchange behavior, the structure of dependence in a relationship, and the technology factors as being the three key areas of positive influences on supplier intention for early supplier involvement. value co-creation and relationship marketing when trying to develop long-term customer relationships, the ability to provide superior value to stakeholders, to customers first, is a must. in a comprehensive study, blocker et al. (2011) found that proactive customer orientation not only has a positive effect on loyalty through the value-satisfaction-loyalty chain but it may also reveal a positive effect on loyalty (p. 229). still emerging paradigm, flowing from marketing and innovation areas, the value cocreation is increasingly recognized as an effective opportunity for npd. no more just simple informants, the stakeholders become an integrated part of the npd process. through carefully conducted relationships, they are linked with the innovation company during the entire npd process, and create a space for mutual understanding, learning and value co-creation. there is to be mentioned, the focus of co-creation is on personalization and not on customization (tanev, 2009). a growing body of studies were dedicated to this aspect of the contemporary business in innovation, ranging from a virtual customer environments perspective (füller, 2010; nambisan and baron, 2007, 2009; nambisan and nambisan, 2008), to a npdi approach (franke et al., 2008; prahalad and krishnan, 2008; sawhney et al., 2006 a.o.), the service-dominant logic perspective (brohman et al., 2009; ballantyne and varey, 2006; vargo and lusch, 2004), to a general management view (ramaswamy and goullart, 2010; ramaswamy, 2009; jaworski and kohli, 2006; prahalad and ramaswamy, 2000, 2004; nambisan and nambisan, 2008 a.o.). as opposed to the customer-focused innovation, where innovation is done by the company (closed innovation), or to the customer-centered innovation, where innovation is done with customers (open innovation), in the customer-driven innovation these activities are done by customers (dynamic innovation), as a central entity and key-player, where the innovative company has only a role of coordinator and the innovation process is quite impossible to control. "sticky" and tacit knowledge transfer require high levels of human interaction and the appropriate segmentation for proper analysis represent the critical issues here (desouza et al., 2008). dedicated crm systems track the interactions with customers and improve the flow of ideas for nps. described as an ongoing process of generating, disseminating and using customer knowledge within a company and between the company and its customer, customer knowledge management (ckm) may exists in four forms, each 163 boier of them using knowledge in different ways: knowledge of customers, knowledge for customers, knowledge from customers, and knowledge co-creation. the last one is obtained from a real two-way relationship, conducted to facilitate ongoing interactions between customers and companies to obtain new knowledge, new products and services. this way, the km integration to the crm and marketing reduces the risk of np failing on the market (talet, 2012; sofianti et al., 2010). grönroos and ojasalo (2004) propose a “knowledge exchange platform”, as fertile area for ongoing interactions. relationship continuity is sustained to lead to improved internal efficiency and offers more effectively aligned to the customer needs. in such relationships, there is no dominant researcher. all decisions about the research topic, the research method, and the writing are considered jointly (jaworski and kohli, 2006). the framework described by prahalad and ramaswamy in the co-creating unique value with customers contains four elements as basic building blocks of value cocreation – dialogue, access, risk assessment, and transparency (dart) (2004, p. 6-7) –, all of them containing innovation-specific relationships. in addition, tanev at al. (2011) propose “customer relationships enabled through partnerships and cooperation aiming at cost reduction, design and process flexibility, and leading to better customer and end user experiences based on risk management, transparency and trust” as being one of the three variable describing main value co-creation components, along with “resources, processes, tools and mechanisms …” and “mutual learning mechanisms ….” (p. 5). the very nature of relationships between the innovative company and its co-creators of value, the different stakeholders, changes by adopting these practices. a growing number of studies evoque the new vision of the nature of innovation itself (prahalad şi krishnan, 2008; tanev et al., 2011), built on two key distinctive aspects: the deepest user-driven practice of the value co-creation between companies and customers, on the one hand, and the co-opetitive nature of interactions between different stakeholders during the npd process, on the other hand. marketing relationship in collaborative innovation collaborative innovation is considered as interorganizational relationships (different suppliers, customers, even competitors, for selected projects) focused on the joint development of innovations (stuart, 2000; ahuja, 2000), in which the specific approach involves combining knowledge, technologies, and other resources across organizational boundaries, with specific outcomes like intellectual property, commercial products and platforms, market success and company performance. at least three main mechanisms sustain successful collaborative innovation: the engagement of different participants from the network, having different knowledge and other resource inputs, the combination of complementary capabilities from both partners, the deep and broad trajectory searching for potential innovations, as series of „recombinations” between existing resources (katila and ahuja, 2002). in opposition to dominating and consensus leadership processes, usually associated with less innovation, davis and eisenhardt (2011) propose a rotating leadership process that involve alternating the control of decision making across phases, zigzagging objectives that engender deep and broad technological search for potential innovations, and fluctuating network cascades that mobilize different participants who bring variable inputs to recombination (p. 191). this way, the long lived relationships, often becoming inertial and less beneficial, can be turned to a so-called symbiotic relationships, which continue to be adaptive for long periods of time. in a networking perspective of the collaborative innovation, companies are forced to develop their skills for collaborating with diverse partners, to play a championing 164 relational mechanisms in innovation co-creation role, rather than seeking to control the activities in the collaboration platform. it means to subsume their individual agendas to the larger goals of the platform, to adapt some of their existing practices, to get more specialized and more flexible (more modular), and to measure success in ways that appeal to all partners (nambisan and baron, 2009, p. 48). how to identify, to select and foster such a champion in the collaborative innovation remain the important challenges. over the last years there has been a rapidly growing interest in innovation co-creation (icc), even mentioned in the literature as being a truly „co-creation revolution” (humphreys et al., 2009). relationships developed prior, during and after the icc process have several main benefits, the most important being the capture of new ideas, an important percent of the solution being already built, the instant channel to distribute the novel idea this way, the pull-type of the process instead of push, the icc partners moving together through the innovation process, so they will both support what they created (maddock and viton, 2010), the improvement of costs efficiency (auh et al., 2007), the decrease of cycle time (matthing et al., 2004) and the increase of customer satisfaction. new ict have reduced the perceived distances between the actors of the innovation process while enabling integration of different stakeholders, customers and suppliers first, into the npd process (gassmann, 2006). a growing literature on community based innovation (füller et al., 2004, 2006) and using lead-users from virtual communities was stimulated by companies’ efforts to establish and maintain an innovative relationship and collaboration with customers already in the early phases of the npd process (franz and wolkinger, 2003; nambisan and baron, 2007; nambisan and nambisan, 2008; sawhney et al., 2005; jeppesen and molin, 2003). an integrated model of involving lead users in the early stages of the npd links the “enabling factors” with the “management phase” and the “relational phase” having the project manager at its center, to reach the specific “npd outcomes” (lynch and holden, 2008, p. 5). about enablers, as prerequisites, along with the internal and external ones, the model also contains the relational enablers – compatibility of culture, past experience of collaborating, and ability to handle conflicts. among others, in the relational phase, the roles of project champion are to handle expectations, to ensure appreciation of other’s identity, to establish effective communication patterns, to build inter-organisational trust through inter-personal relationships, to encourage intense levels of interaction, and to audit the relationship. a growing number of innovative companies are hosting virtual customer environments (vces) to allow the involvement of their customers in the npd support activities. classified according to their characteristics of community members and interaction level as virtual customer community, beta testing volunteer corps, user content collaboration innovation community, user development community and user product collaboration innovation community (chan and lee, 2004), the vces can be used in different stage of the npd process, including in the intermediate stages of design and engineering, where these activities are often weaker. in the open source software (oss), where companies explicitly try to utilize the resources within communities in order to create and appropriate value, with just a partial and not direct control, the relationships can be very different. in this context, dahlander and magnusson (2005) describe three different basic approaches used by companies to inter-relate to their communities as a symbiotic (the company tries to codevelop itself and the community), a commensalistic (the company benefits from the co-existence with the community while leaving it without harm) or a parasitic (the company only focuses on its own benefits, without taking into account that its actions might harm the community) approach (p. 487-488). the first approach described offers the most possibilities for the company to influence the community in order to participate in the innovation process. 165 boier conclusions a growing body of studies were dedicated to this emerging aspect of the contemporary business in innovation – the realtionship approach. mechanisms of creating value in co-innovation and marketing relationships in collaborative and/or participative innovation raise more and more interest in the literature and practice of the domain. in order to co-create business value through online, also combined with offline innovation-related activities, customer orientation should be implemented throughout the organization – its culture, their systems, including the whole range of interactions. references ahuja, g. 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(2004), service-dominant logic: continuing the evolution, journal of the academy of marketing science, vol. 36, no. 1, pp. 1-10. 168 studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 77 market reaction on the announcement of sri kehati index in indonesian stock exchange anggita langgeng wijaya universitas pgri madiun, kota madiun, indonesia gonggeng14@gmail.com mia noviyanti universitas pgri madiun, kota madiun, indonesia mianoviyanti18@gmail.com probo mahayu universitas pgri madiun, kota madiun, indonesia pmahayu@gmail.com abstract the purpose of this study was to test the market reaction to the announcement of the sri kehati index on the indonesia stock exchange. the population in this study is all companies included in the sri kehati index from 2013 to 2016. the selection of samples was taken by the population sampling method. hypothesis testing is done by paired t test and wilcoxon signed rank test. the findings of this research are: 1) there is no difference in abnormal returns before and after the announcement of the sri kehati index on the indonesia stock exchange. 2) there is a difference in the activity of stock trading volume before and after the announcement of the sri kehati index in the 5th and 6th periods, but there is no difference in the activity of stock trading volume in other periods. the indonesia stock exchange did not react consistently to the announcement of the sri kehati index. keywords market reaction; sri kehati index; corporate social responsibility; abnormal return; trade volume jel classification m40; m14 introduction this research aims to examine the reaction of the indonesian capital market to the announcement of the sri kehati index in the observation period from 2013 to 2016. the sri kehati index is a kind of stock index on the indonesia stock exchange that provides an assessment to companies that have investments and businesses that are oriented to environmental, social, humanitarian concerns and the utilization and preservation of biodiversity. the sri kehati index was formed by the authorities of the indonesia stock exchange and the indonesian biodiversity foundation on june 8, 2009 (lindananty & soedarman, 2015). the concept of valuation of the company's stock index sri kehati is in line with the concept of corporate social responsibility. wang et al (2016) explained that the concept of corporate social responsibility begins with the idea that businesses have a responsibility to the community and all stakeholders who are directly or indirectly involved in the company. since the 1960s, the concept of corporate social responsibility has attracted so much attention from academics and practitioners. although the idea of csr has received various criticisms, research on csr has been growing very dynamically. reddy and kala (2018) stated that csr shows organizational commitment in balancing efforts to achieve business profits with social interests to employees, local communities market reaction on the announcement of sri kehati index in indonesian stock exchange 78 and society. according to cheng and setiawan (2011), the implementation of csr in the company's strategy and operations will get investors' attention. companies that implement good csr policies show that companies prioritize business sustainability and environmental problems. investors are expected to tend to invest in companies that have good csr. csr can be a strategy to demonstrate the company's competitive advantage. wang et al (2016) states that the implementation of csr is related to value creation activities. the government of the republic of indonesia also pays attention to the implementation of csr. through law no. 40 of 2007 concerning incorporated companies, the government of the republic of indonesia requires companies in the natural resource industry to carry out and report csr activities. the indonesian stock exchange authority then issued a measurement of the level of company concern for csr and the environment in the form of a stock index. the indonesia stock exchange in collaboration with the biodiversity foundation launched a stock index called the sri kehati index. sri kehati index is a stock index which is calculated from companies that are considered to have very good attention to the environment, social and humanity. sri kehati index consists of 25 companies in the indonesia stock exchange. the sri kehati index is announced twice a year in april and october. the composition of companies included in the sri kehati index is possible to differ during each announcement. indahyanti and wijaya (2014) revealed that one of the objectives of financial reporting is to provide information that is useful to users of the report. carnevela et al (2012) states that accounting information is has value relevance if the information can affect the market equity value. previous research shows that accounting information alone cannot explain variations in equity market values. the influence of non-financial information on the value of equity raises a lot of debate among academics. according to carnevela et al (2012), research on the influence of csr information on the capital market becomes interesting to analyze. the existence of the sri kehati stock index on the indonesia stock exchange is expected to provide investors with additional nonfinancial information about the company's social responsibility. market reaction to announcements or information on the market can be evaluated from changes in stock prices and stock trading volume activities (wijaya & sudana, 2017). stock trading volume is able to describe investor expectations on new information, while changes in stock prices indicate the influence of information at the market level (beaver, 1968). stock trading volume is able to reflect investor activity because it considers every action taken by the investor through the sum of all stock trading, while the price reflects an aggregation or average of investor confidence (wijaya & sudana, 2017). according to halkos and sepetis (2007), the stock market evaluates the stock market value of greek companies that implement environmental management systems. company policies that are oriented to environmental concerns require large costs. the capital market should be able to provide a different response between companies that have good environmental performance and poor environmental performance. this study concludes that a better environmental management system results in a reduction in company risk. in the indonesian capital market, one indicator of environmental performance is the sri kehati index. according to zufkafli et al (2017), the sri kehati index is an index that shows that the company has considered social investment and responsible environmental management. previous research on the sri kehati index in the indonesia stock exchange has produced inconsistent results. lindananty and soedarman (2015) state that there is no reaction to the issuance of the sri kehati index when measured by abnormal returns, however, the results are different when measured by trading volume activity. this means that the market reaction is not consistent with the sri kehati index information. wijaya, noviyanti, mahayu 79 asmara (2017) stated that the capital market will react to the disclosure of social responsibility in companies included in the sri kehati index. based on the inconsistencies of several previous studies, the researchers considered that research on the reaction of the indonesian stock exchange to the sri kehati index needed to be re-examined as an effort to complement previous research regarding the capital market reaction to the sri kehati index. the next part of this study will be presented as follows: the second part contains a literature review and development of hypotheses, the third section describes the research method, the fourth section discusses the research analysis, the fifth section presents the research discussion and the last section discusses conclusions, limitations and research suggestions. literature review and hypotheses development corporate social responsibility malik and kanwal (2018) explain that csr is not a new concept. the definition of csr at the beginning was the management of business organizations and social performance that had a positive impact on the community. becchetti et al (2014) explained that csr has shifted the company's efforts to maximize profits on more complex business strategies in order to satisfy various stakeholders. companies in an effort to achieve profits, companies must be able to properly consider the impact of business activities on the interests of each of the stakeholders. cahan et al (2016) explained that csr will have an impact on the company's reputation, a greater goodwill of the company and an increase in the company's performance in the long run. previous research has explained that the company's social performance has an impact on the company's financial performance. ksiezak and fischbach (2017) stated that csr is the way the company is responsible for the company's stakeholders. the importance of csr for corporate strategy is closely related to the company's stakeholders. companies need trust and good relationships with suppliers, business relations, employees and other social organizations. according to ksiezak and fischbach (2017), the basic concept of csr refers to three basic pillars, namely profit, people and planet. the profit aspect will relate to multiplayer effects, taxation and activities that can damage trust in the company. aspects of people include the responsibility of the consumer company, responsibility for employees and responsibility for the community. the planetary aspect includes the company's concern for business activities that affect the natural environment. wang and li (2016) state that increasing global attention and concern for csr has made a significant increase in corporate csr reporting worldwide. astuti and nugrahanti (2005) explained that investors not only analyze earnings information, but also evaluate the disclosure of corporate social and environmental responsibilities. reporting and disclosure of csr activities is one way to send signals to stakeholders (investors) and the market. csr disclosure is expected to provide a signal that can increase the value of the company. stakeholders are expected to have a positive perception of companies that implement csr strategies well and have an interest in investing in the company. wang and li (2016) stated that csr disclosure provides added value for information users to assess the risks and performance of the company in the future. according to lopatta et al (2016), research on csr still causes a lot of debate. academics and practitioners are considered not to agree about the definition and interpretation of csr so that the results of research are still very varied. there is also no consensus of direct csr benefits for companies such as reducing company costs and risks as well as indirect benefits in terms of competitive advantage. the existence of the indonesian market reaction on the announcement of sri kehati index in indonesian stock exchange 80 stock exchange's authority policy regarding the establishment of the sri kehati stock index is an opportunity to develop research on csr. sri kehati index the sri kehati stock index cannot be separated from the csr concept. the sri kehati index is the result of collaboration between the biodiversity foundation (kehati foundation) and the indonesian stock exchange authorities. the word sri stands for “sustainable and responsible investment”. sri kehati index aims to provide additional information for investors about companies that have very good performance in terms of sustainable business, a good corporate governance system, and concern for the environment. this index assesses companies that have implemented csr by considering six fundamental aspects as ranking criteria, including: environment, community development, corporate governance, human rights, business behavior and employment principles (kehati.or.id, 2015). the sri kehati index consists of 25 company shares selected through a selection and ranking process. based on the explanation presented on the indonesia stock exchange website (https://www.idx.co.id/), the criteria used to conduct the assessment include: 1) the company has total assets above rp 1 trillion based on audited financial statements. 2) the company has a positive price earnings ratio (per). 3) public share ownership is greater than 10%. the next step is to choose the 25 best stocks by considering 6 main factors, which include: 1) environment; 2) community; 3) corporate governance; 4) human rights; 5) business conduct; 6) employment practices & decent work. companies registered in the shares of the sri kehati index can change each announcement date. the indonesian capital market reaction to information will be indicated by changes in the company's stock price. changes in stock prices on the stock exchange can be seen from changes in abnormal returns (ar), which is a comparison between actual returns and expected returns (lindananty & soedarman, 2015). market reaction can also be seen from the trading volume activity (tva). tva measures a stock trading activity that occurs in a certain period which is calculated by comparing the volume of shares traded with the volume of previous shares. the capital market reaction to the sri kehati index on this research will be seen from changes in abnormal returns and the company's trading volume activity (tva). hypothesis development du et al (2017) explains that there is an increase in demand from the capital market for sustainability reports. the results of academic research show that sustainability reports affect firm value. companies use various methods in communicating information about sustainability reports, for example through advertising, disclosure of information through annual report or company websites. halkos and sapetis (2007) explain that capital markets react to information about corporate environmental policies in which improving environmental performance will reduce the risk of the company. research on market reactions to social and environmental activities was carried out by ramiah et al (2013). this study investigated the impact of 19 announcements on environmental regulations on entities listed on the australian stock exchange during the period 2005-2011. the results showed that there was an abnormal return of 31% in the alternative energy sector which indicated that the environmental policy had an impact on the long-term energy sector industry. atiqoh (2016) found that csr disclosure affects company stock returns. however, other studies such as astuti and nugrahanti (2015) did not find the effect of corporate social responsibility on abnormal returns. research on sri kehati index has been done by some previous research. the research of lindananty and soedarman (2015) examined the consistency of indonesian stock https://www.idx.co.id/ https://www.idx.co.id/ wijaya, noviyanti, mahayu 81 exchange reaction to the issuance of sri kehati index. the results were shown that for the reaction test of the sri kehati index announcement, it gives consistent result for nine periods the measurement of the abnormal return but does not yield consistent results when the market reaction was measured by trading volume activity. indonesian stock exchange investors do not react consistently to the sri kahati index announcement. kusumaningtyas and andayani (2015) conducted a study on the effect of corporate governance on firm value on the company share that listed on the sri kehati index. the results of this study was indicated that institutional ownership affects the value of the company while managerial ownership, the composition of independent commissioners and audit quality does not affect the value of the company in the company listed in the sri kehati index. laurensia (2015) was conducted a study on the effect of financial performance on stock prices of companies included in sri kehati index by considering aspects of csr disclosure. this study found the influence of financial performance on csr but did not find the effect of financial performance and csr on stock price of company. zulkafli et al (2017) conducted a study on the comparison of stock portfolio performance between companies in sri kehati index and jakarta composite index. the results were shown that the company’s stock performance included in sri kehati index has a better portfolio performance than the company that listed the jakarta composite index. previous research regarding the market reaction to the announcement of the sri kehati index has shown different results. if information about the sri kehati index is assessed by the market as good information, the capital market is expected give a good response. sri kehati is a csr-based and sustainable investment index, so researchers suspect that the indonesian capital market will react to the announcement of the index which can be observed from changes in abnormal returns and trading volume activity. based on the things mentioned above, the hypothesis in this study was expressed as follows. h1 : there are differences in abnormal return before and after announcement of sri kehati index in indonesian stock exchange h2 : there are differences in trading volume activity before and after announcement of sri kehati index in indonesian stock exchange research methods data, population and sample this type of research is an event study, which uses window 10 for the data collection range (5 days before and 5 days after). event studies are a type of study used to assess the impact of an event or certain information on the value of the company. the population in this study was all companies included in the 25 sri kehati index companies in the period 2013 to 2016. the sampling technique used was population samples. data is obtained through the announcement of the indonesia stock exchange data and daily stock price data on the yahoofinance.com. definition and measurement of research variables the capital market reaction in this study is as follows: 1. abnormal return (ar) abnormal return is the difference between the actual return occurs with the return was expected investors. abnormal return measurement was used market adjusted model which is model which assumes that best estimator to estimate return of stock is market market reaction on the announcement of sri kehati index in indonesian stock exchange 82 return index at that time (lindananty and soedarman, 2015). the used of this model will cause a stock return that is estimated to be the same as the market index return. arit = rit e(rmt) where, arit = abnormal stock return of i in period of t rit = return of stock of i in period of t e (rmt) = expected return of stock market index in period of t the calculation of market index return used the following formula: 𝐸(𝑅𝑀𝑡 ) = 𝐼𝐻𝑆𝐺𝑡 − 𝐼𝐻𝑆𝐺𝑡−1 𝐼𝐻𝑆𝐺𝑡 where, e(rmt) = expected return of stock market index in period of t ihsgt = composite stock price index in period of t ihsgt-1 = composite stock price index in period of t-1. 2. trading volume activity (tva) trading volume activity (tva) is a stock trading activity that occurs in a certain period calculated by comparing the volume of stock (number of stock) traded with the volume of stock outstanding. 𝑇𝑉𝐴𝑖𝑡 = ∑ 𝑆𝑡𝑜𝑐𝑘 𝑖 𝑖𝑛 𝑝𝑒𝑟𝑖𝑜𝑑 𝑜𝑓 𝑡 − 𝑆𝑡𝑜𝑐𝑘 𝑖 𝑖𝑛 𝑝𝑒𝑟𝑖𝑜𝑑 𝑜𝑓 𝑡 − 1 ∑ 𝑆𝑡𝑜𝑐𝑘 𝑖 𝑖𝑛 𝑝𝑒𝑟𝑖𝑜𝑑 𝑜𝑓 𝑡 − 1 the sri kehati index is annually announced twice in april and october. announcement of sri kehati index in the period 2013 to 2016 there are eight dates of sri kehati index announcement so that paired sample test was conducted for eight of the date of the announcement. data analysis technique data analysis in this study was carried out using a paired sample t test. if the results of the data normality test show that the data is normally distributed, hypothesis testing will be carried out by paired samples t test. however, if the data does not meet the normality assumption, hypothesis testing will be done with the wilcoxon signed rank test analysis and discussion in this section we will explain the results of the analysis of the indonesian capital market reaction to the announcement of the sri kehati index. to facilitate the readers' understanding of this analysis, we explained that during the 2013-2016 research period there were 8 announcements of the sri kehati index on the indonesia stock exchange. at each announcement of the sri kehati index there are potential changes in company data including the sri kehati index. the indonesian capital market reaction to the announcement of the sri kehati index will be seen from changes in the abnormal return and trading volume activity. if there is a difference of abnormal return and trading volume activity before and after announcement, it was indicated the market reaction, but if there is not difference indicated that capital market does not give response to sri kehati index announcement. analysis of the market reaction is tested for each date index announcement. the table below shows in detail the date of the announcement of the sri kehati index on the indonesia stock exchange. wijaya, noviyanti, mahayu 83 table 1 period of research observation observation period event window t -5 t t + 5 1 april 22 april 26, 2013 april 29, 2013 april 30 may 4, 2013 2 october 23 october 29, 2013 october 30, 2013 october 31 november 6, 2013 3 april 22 april 28, 2014 april 29, 2014 april 30 may 5, 2014 4 october 20 october 24, 2014 october 27, 2014 october 28 november 3, 2014 5 april 20 april 24, 2015 april 27, 2015 april 28 may 4, 2015 6 october 22 october 28, 2015 october 29, 2015 october 31 november 5, 2015 7 april 21 april 27, 2016 april 28, 2016 april 29, 2016 may 5, 2016 8 october 20 october 26, 2016 october 27, 2016 october 28 november 3, 2016 source: indonesia stock exchange, researcher’s data source data analysis was done for each date of sri kehati index announcement. on each announcement date, the researchers were examined the market reaction from the abnormal return (ar) and trading volume activity (tva). test results for each period of observation presented in the following: result of 1st period analysis the first analysis was conducted for the announcement date of the sri kehati index on april 29, 2013. the table below presents the test results for that period as follows: table 2 test of market reaction for 1st periods of research announcement date data in test analysis tool the p value april 29, 2013 ar before and ar after wilcoxon signed rank test 0.824 δtva before and δtva after wilcoxon signed rank test 0.643 source: computed by the author based on table 2, it was known that both of the abnormal return (ar) and trading volume activity (tva) tests were showed insignificant results. testing of abnormal return and trading volume activity (tva) was showed that there was no significant difference of abnormal return and trading volume activity (tva) before and after market reaction on the announcement of sri kehati index in indonesian stock exchange 84 announcement of sri kehati index. in testing the index announcement on april 29th, 2013, the capital market does not react to the announcement of sri kehati index. result of 2nd period analysis the second analysis was conducted for the announcement date of the sri kehati index on october 30, 2013. the table below presents the test results for that period as follows: table 3 test of market reaction for 2nd periods of research announcement date data in test analysis tool the p value october 30, 2013 ar before and ar after wilcoxon signed rank test 0.614 δtva before and δtva after wilcoxon signed rank test 0.499 source: computed by the author table 3 was known that both of the abnormal return and tva tests were showed insignificant results. the results of the analysis show that there was no significant difference of abnormal return and trading volume activity (tva) before and after announcement of sri kehati index. in testing the announcement of sri kehati index on period of october 30, 2013 was shown that the indonesian capital market does not react to the announcement of sri kehati index. result of 3rd period analysis the third analysis was conducted for the announcement date of the sri kehati index on april 29, 2014. the table below presents the test results for that period as follows: table 4 test of market reaction for 3rd periods of research announcement date data in test analysis tool the p value april 29, 2014 ar before and ar after wilcoxon signed rank test 0.396 δtva before and δtva after wilcoxon signed rank test 0.700 source: computed by the author the table 4 was presented the test results for the third observation period of april 29, 2014. based on the table 4, it was known that both the abnormal return and trading volume activity (tva) tests were showed insignificant results. the results of the analysis show that there was no significant difference of abnormal return and tva before and after announcement of sri kehati index. in testing the announcement of the sri kehati index on period of april 29, 2014 was shown that the capital market does not react to the announcement of sri kehati index. result of 4th period analysis the fourth analysis was conducted for the announcement date of the sri kehati index on october 27, 2014. the table below presents the test results for that period as follows: wijaya, noviyanti, mahayu 85 table 5 test of market reaction for 4th periods of research announcement date data in test analysis tool the p value october 27, 2014 ar before and ar after wilcoxon signed rank test 0.060 δtva before and δtva after wilcoxon signed rank test 0.124 source: computed by the author table 5 was presented the test results for the fourth observation period of october 27, 2014. based on table 5, it was known that both of the abnormal return and trading volume activity (tva) tests were showed insignificant results. the results of the analysis show that there was no significant difference of abnormal return and tva before and after announcement of sri kehati index. in testing the announcement of the sri kehati index on period of october 27, 2014 was showed that the capital market does not react to the announcement of sri kehati index. result of 5th period analysis the fifth analysis was conducted for the announcement date of the sri kehati index on april 27, 2015. the table below presents the test results for that period as follows: table 6 test of market reaction for 5th periods of research announcement date data in test analysis tool the p value april 27, 2015 ar before and ar after wilcoxon signed rank test 0.967 δtva before and δtva after wilcoxon signed rank test 0.021 source: computed by the author table 6 was presented the test results for the fifth observation period of april 27, 2015. based on table 6, it was known the abnormal return and trading volume activity (tva) tests were showed different results. testing of abnormal return showed insignificant results with p value of 0.976. the test results were showed no significant differences in abnormal return before and after the announcement of sri kehati index on april 27, 2015. testing on trading volume activity (tva) was showed significant results with p value of 0.021. the test results were shown that there is a significant difference of trading activity volume (tva) before and after the announcement of sri kehati index on april 27, 2015. abnormal return and trading volume activity (tva) test was showed inconsistent result to measure market reaction at the announcement of sri kehati index in this period. result of 6th period analysis the sixth analysis was conducted for the announcement date of the sri kehati index on october 29, 2015. the table below presents the test results for that period as follows: market reaction on the announcement of sri kehati index in indonesian stock exchange 86 table 7 test of market reaction for 6th periods of research announcement date data in test analysis tool the p value october 29, 2015 ar before and ar after wilcoxon signed rank test 0.477 δtva before and δtva after wilcoxon signed rank test 0.008 source: computed by the author table 7 was presented the test results for the sixth observation period of october 29, 2015. based on the table above, it was known that the abnormal return and trading volume activity (tva) tests were showed different results. testing of abnormal return was showed insignificant results with p value of 0.477. the test results were showed that there was no significant difference of abnormal return before and after the announcement of sri kehati index on october 29, 2015, tests on trading volume activity (tva) was showed significant result with p value of 0.008. test results were shown there a significant difference in trading activity volumes (tva) before and after the sri kehati index announcement on october 29, 2015. the abnormal return and trading volume activity (tva) tests were show inconsistent results for measuring market reaction to the announcement of the sri kehati index of this period. abnormal return test was showed no significant results while trading volume activity (tva) test was showed significant results. result of 7th period analysis the seventh analysis was conducted for the announcement date of the sri kehati index on april 27, 2016. the table below presents the test results for that period as follows: table 8 test of market reaction for 7th periods of research announcement date data in test analysis tool the p value april 27, 2016 ar before and ar after wilcoxon signed rank test 0.938 δtva before and δtva after wilcoxon signed rank test 0.452 source: computed by the author table 8 was shown the test results for the seventh observation period of april 27, 2016. based on the table above, it was known that both of the abnormal return and trading volume activity (tva) tests were showed insignificant results. the results of the analysis show that there was no significant difference of abnormal return and trading volume activity (tva) before and after announcement of sri kehati index. in testing the announcement of the sri kehati index on period of april 27, 2016 was showed that the capital market did not react to the announcement of sri kehati index. result of 8th period analysis the eighth analysis was conducted for the announcement date of the sri kehati index on october 27, 2016. the table below presents the test results for that period as follows: wijaya, noviyanti, mahayu 87 table 9 test of market reaction for 8th periods of research announcement date data in test analysis tool the p value october 27, 2016 ar before and ar after wilcoxon signed rank test 0.278 δtva before and δtva after wilcoxon signed rank test 0.812 source: computed by the author table 9 was shown the test results for the seventh observation period of october 27, 2016. based on table 9, it was known that both of the abnormal return and trading volume activity (tva) tests were showed insignificant results. testing of abnormal return and tva were showed that there was no significant difference of abnormal return and tva before and after announcement of sri kehati index. in testing the announcement of the sri kehati index on period of october 27, 2016 was showed that the indonesian capital market did not react to the announcement of sri kehati index. discussion this research did not succeed in finding fully market reaction to the sri kehati index announcement in indonesian stock exchange. test market reaction using abnormal returns before and after the announcement date of the sri kehati index shows that there is no significant difference in abnormal returns. the trading volume activity (tva) test before and after the announcement of the sri kehati index showed there were differences in tva in the 5th observation period (april 27 2015) and the 6th observation period (october 29, 2015). test of trading volume activity (tva) in other observation periods did not show significant results. however, the results of this study support the results of lindananty and soedarman's (2015) study which found that the indonesia stock exchange has not reacted consistently to the announcement of the sri kehati index. the researchers were tried explain why the indonesian stock exchange does not consistently respond to the sri kehati index announcement. the sri kehati index is information related to sustainable investment with consideration of social and environmental aspects of the company assessed by external parties. researchers were argued that the company included in the sri kehati index consists of 25 companies with various types of industries. there are companies with manufacturing, mining, banking and construction companies in the index winners. at the time of this index was announced of course the condition of each type of industry is not the same. the capital market reaction to information from each industry may not be in line, so when the analysis was carried out in one step for the 25 sri kehati index companies, the analysis provided an inconsistent response. the researcher argues that changes in companies that won the sri kehati index in the indonesian capital market did not occur massively. changes in company data only occur in the initial period of the year in the april announcement period. in general, the announcement of the winner of the sri kehati index in the october period was not different from the winner of the sri kehati index in the april period of the same year. if analyzed for four years of observation, the company appointed as the winner of the sri kehati index did not experience many changes. there is only one until three companies that remain and leave the winning data index. this caused the capital market to no longer react to the announcement of the sri kehati index. the announcement of the sri kehati index did not cause a shocking effect on the capital market, so the market reaction on the announcement of sri kehati index in indonesian stock exchange 88 indonesian stock exchange did not react to the announcement of the sri kehati index in this study. conclusions and recommendations this study concluded that the results of the abnormal return test before and after the announcement of the sri kehati index did not provide significantly different results. the results of the trading volume activity test (tva) show that at the eight dates of the announcement of the sri kehati index there were two testing periods which showed differences in tva that occurred in the 5th and 6th period. in the other six periods there was no difference between the volume of stock trading (tva) before and after the announcement of the sri kehati index on the indonesia stock exchange. overall this study concluded that the indonesia stock exchange did not consistently react to the announcement of the sri kehati index. this research cannot be separated from limitations. the limitation of this study is that testing the market reaction to the sri kehati index is carried out for all data without considering the type of industry. companies that are included in the winners of the sri kehati index consist of 25 companies with various types of industries. this condition can cause different reactions by market players depending on the conditions of each type of industry. further research is recommended to distinguish the market reaction test from the announcement of the sri kehati index based on each type of industry. further research is also recommended to test the announcement of other events in the indonesian capital market such as the csr award announcement. references asmara, e.n. (2015), pengaruh karakteristik perusahaan terhadap reaksi pasar modal: studi empiris pada perusahaan yang termasuk dalam indeks sri-kehati tahun 2009-2011, jurnal ebbank, 8 (1), 17-32. astuti, c.w., nugrahati, y.w. (2015), pengaruh pengungkapan corporate social responsibility terhadap reaksi pasar, dinamika akuntansi, keuangan dan perbankan, 4 (2), 90-105. beaver, w.h. (1968), the information content of annual earnings announcements, journal of accounting research supplement, 6 (3), 67-92. becchetti, l., solferino, n., tessitore, m.e. (2014), corporate social responsibility and profit volatility: theory and empirical evidence, industrial and corporate change, 25 (1), 49-89. cahan, s.f., charl, d.v., debra, j.t., vic, n., chris, j.v.s. (2016), are csr disclosures value relevant? cross-country evidence, european accounting review, 25 (3), 579-611. carnevale, c., maria, m., sergio, v. (2012), corporate social reporting in european banks: the effects on a firm’s market value, corporate social responsibility and environmental management, 19 (1), 159-177. cheng, m., christiawan, y.c. (2011), pengaruh pengungkapan corporate social responsibility terhadap abnormal return, jurnal akuntansi dan keuangan, 13 (1), 24-36. du, s., yu, k., bhattacharya, c.b., sen, k. (2017), the business case for sustainability reporting: evidence from stock market reactions, journal of public policy & marketing, 36 (2), 313-330. halkos, g., sapetis, a. (2007), can capital markets respond to environmental policy of firms? evidence from greece, ecological economics, 63 (1), 578-587. wijaya, noviyanti, mahayu 89 indahyati, s.n, wijaya, a.l. (2014), kemampuan komponen laba dalam memprediksi laba masa depan, assets: jurnal akuntansi dan pendidikan, 3 (2), 75-87. kusumaningtyas, t.k, andayani (2015), pengaruh good corporate governance terhadap nilai perusahaan yang terdaftar pada indeks sri-kehati, jurnal ilmu & riset akuntansi, 4 (7), 1-15. kziezak, p., fincbach, b. (2017), triple bottom line: the pillars of csr, journal of corporate social responsibility and leadership, 4 (3), 95-110. laurensia, s. (2015), pengaruh kinerja keuangan terhadap harga saham melalui pengungkapan csr pada perusahaan konstituen indeks sri kehati, agora, 3 (2), 491-497. lopatta, k., frerich, b., thomas, k. (2016), asymmetric information and corporate social responsibility, bussines & society, 55 (3), 458-488. lyndananti, soedarman, m. (2015), konsistensi reaksi pasar modal indonesia terhadap penerbitan indeks sri-kehati, jurnal manajemen dan kewirausahaan, 7 (1), 43-54. malik, m.s., kanwal, l. (2018), impact of corporate social responsibility disclosure on financial performance: case study of listed pharmaceutical firms of pakistan, journal of business ethics, 150 (1), 69-78. ramiah, v., belinda, m., imad, m. (2013), how does the stock market react to the announcement of green policies?, journal of banking & finance, 37 (1), 17471758. reddy, r.r., kalla, k. (2018), corporate social responsibility: conceptual framework, international journal of research in commerce and management, 9 (2), 30-35. wang, h., li, t., riki, t., gerard, g. (2016), corporate social responsibility: an overview and new research directions, academy of management journal, 59 (2), 534-544. wang, k.t., li, d. (2016), market reactions to the first-time disclosure of corporate social responsibility reports: evidence from china, journal of business ethics, 136 (1), 661-682. wijaya, m.s., sudana, i.p. (2017), pengaruh sustainability report pada reaksi pasar dengan kinerja keuangan sebagai variabel kontrol, e-jurnal akuntansi universitas udayana, 21 (1), 616-642. zulkafli, a.b., zamri, a., eky, e.m. (2017), the performance of socially responsible investments in indonesia: a study of the sri kehati index (ski), gadjah mada international journal of business, 19 (1), 59-76. https://www.idx.co.id/ https://kehati.or.id/indeks-sri-kehati/ https://journals.aom.org/journal/amj https://journals.aom.org/journal/amj https://www.idx.co.id/ https://www.idx.co.id/ https://kehati.or.id/indeks-sri-kehati/ https://kehati.or.id/indeks-sri-kehati/ (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro polish and european economic culture – a comparison izabela ścibiorska-kowalczyk wroclaw university of economics i.scibiorska@onet.eu; izabela.scibiorska@ue.wroc.pl abstract the term "economic culture" describes historically shaped elements in the general culture of population, concerning values recognized and desired by a particular community, relating to the management and to the economic system of the states. the most important economic cultural behaviors include: awareness of economic choices, attitudes and behaviors of economic choices, the rules of the economic game. there is a theory which assumes that the globalization of the economy will lead to the emergence of a single, common to the whole world culture through enculturation, which is defined as a gradual process of growing of the individual (or group) into the culture or cultures through assimilation of cultural heritage of the surrounding community. more inculturation can be understood as a process of movement between different cultures come into contact and the transmission of cultural patterns. the article is an attempt at presenting the polish economic culture against the european background and identifying the differences. it discusses the impact of national history and religion on the present shape of economic life, with particular regard to its negative aspects, i.e. the relatively high level of bribery and unemployment or the negative personal attitudes. keywords economic culture; europe; poland jel classification a1; z13; z12 1. introduction globalisation results in the growing interdependence of countries around the globe. the modern societies differ in their cultural heritage – traditions, customs, values, religion, history and living conditions that have been shaping the national character for centuries. now those different national specifics meet in the international business and affect the economic, political, social and cultural relations. 2. european economic culture the cultural identity of europe is rooted in the greek logos, the roman laws and the judeo-christian tradition. from the biblical conception of man europe drew the best of its humanistic culture, found inspiration for its artistic and intellectual creations, created systems of law and, not least, advanced the dignity of the person as a subject of inalienable rights (john paul ii, 2003). europe, the structure of european community, shall remain a meaningless concept if it does not constitute an embodiment and expression of a civilisation which comprehends our culture and values, a manifestation of who we are and an instrument to reach our goals. whether we like it or not, the present constitutional discourse both reflects and builds the european civilization, id est the european identity. it would be ridiculous for the 83 ścibiorska-kowalczyk discourse not to recognise the key role that christianity plays in this civilization (weiler, 2003). the european economic culture started to take shape as early as in the times of the roman and byzantine empires. the adopted heritage of greek philosophy was all for the autonomy and independence of thought. this resulted in the development of logical deduction, rationalism and empirical approach, which facilitated natural sciences and their practical applications in technology. apart from philosophy, the greek heritage spread the vision of a free citizen and democratic government. since the 16th century, the development of political and legal concepts in europe has been based on the greek and roman achievements in the discourse on political order or public and private law. these were the influences that gave rise to the european concepts of national sovereignty, republican order as opposed to monarchical rule and citizen rights as well as to the spread of fundamental concepts of the roman law regarding contractual relationships (siewierski, 2006). during the 19th century most european countries underwent a deep modernization process, made easier thanks to the policies of national governments whose role was largely enhanced in this period as a result of this process. the political foundations for the transformation were the british and french revolutions. france, germany, northern italy and benelux countries, subsequently followed by britain and other countries of europe, saw a deep transformation of their societies. the british revolution and the french revolution facilitated shifts in the society and the emergence of powerful middle class, which in turn helped the development of market economies and the industrial revolution which brought about the shift of power from the monarch to the parliamentary assembly. nineteenth-century france experienced waves of republicanism and monarchy, but the monarchy had already a limited power. those changes coincided with the development of industry, modernisation of agriculture, growth of cities and deep changes in all the spheres of life (murawski, 1999). those changes were the key factors shaping the economic culture of modern europe. another significant factor was the religions prevailing in individual european societies. christianity, which emerged as a synthesis of jewish beliefs and greek spirit, needed just three centuries to reach dominance in the originally hostile antique world. it brought along some new qualities. the gospel teachings of truth, love and freedom went to meet the dreams and postulates of the giants of classical culture: plato, aristotle, cicero, sophocles and euripides. christianity entered the greek and roman world with no inherent negativity and was well able to incorporate the actual achievements of classical philosophy (mazurkiewicz, 2004). the most important institutional survivor of the roman empire was the christian church (lewandowski, 2004). today, talking about the christian roots of europe may be considered a christian attempt at an appropriation of the european past. while it is true that nobody can deny the historical influences of christianity on european culture (mazurkiewicz, 2004), europe was not the birthplace of christianity – it was born in jerusalem, i.e. outside of europe (john paul ii, 1979). in the european history, christianity constituted a foundation of the community of various european peoples, using different languages and originally having their distinct customs and traditions. christianity’s contribution to emerging europe was a common language, which made communication across the latinised area possible. this common language was used by christian institutions to unify and spread the liturgy, the teachings for believers, the funeral customs, the ways of aiding the poor, the obedience to authorities and the respect for higher social class (siewierski, 2006). the spread of christianity also meant the inculturation of europe. in the early 17th century, after 80 years of civil and 84 polish and european economic culture – a comparison international wars, fought mainly in germany, switzerland, france and the netherlands, europe got divided into four large christian churches: roman catholic in italy and spain, anglican in england, calvinism and lutheranism in denmark, norway, sweden, finland, the baltics and prussia. quite a few countries became multi-confessional: germany, switzerland, france, austria, bohemia and moravia, transylvania, hungary and finally poland, which apart from roman catholics and protestants also had a large eastern orthodox population. eastern europe and the balkans had been predominated by the eastern orthodox church for some time already. europe unified through a common religion was no longer there (pomian, 1992). the original christian critique of striving for wealth, and especially of usury, i.e. a profit-oriented activity, got transformed in time. max weber’s the protestant ethic and the spirit of capitalism presents the essence of the transformations in religious thinking that were decisive in changing the christianity’s stance on economic activity in general and on capitalist economy in particular. for the roman catholic church, a breakthrough in this respect was rerum novarum, a papal encyclical published in 1891. through forming specific social attitudes – a rational approach to economics – christianity affected the european economic culture and business culture to a large extent. the christian religious and moral tradition has indisputably left its clear mark on european history and even now it plays a large role in the life and beliefs of many europeans. in the debates on european integration taking place during the fourth congress of gniezno, the participants emphasized that the concept behind the european union is for the independent countries to form a single organism and not to shun their independence to form a single european state. the eu is not only an economic, political and strategic organisation – it also has a distinct spiritual heritage as well as a religious dimension. therefore its dialogue with various churches and communities is as important as the economic and political matters. brussels combines the representatives of about 170 churches, religions and religious communities (pikus, 2006). the contribution that the christian politicians are able to bring into the process of european integration is the view of the inviolable dignity of every human person, on the basis of which a european culture of life can be built – a culture that recognizes not only the fact that europe fares well economically and financially but also the fact that it is built on values that have made it great (john paul ii, 1997). at the starting point for every european nation there was some different tribe, often hostile to each other, each having its own leader, priests, warriors and mob, its own beliefs, traditions and customs. there were linguistic groups incapable of mutual communication or communicating with great difficulty. there were social classes differing in their legal status, usually hereditary, the largest difference being between the slavery or serfage of ones and the freedom of others. however, at the end point we have quite a numerous community of at least several million people that differs from similar other communities in its own traditions, lifestyle, beliefs, institutions, symbols, area, common history shaping more or less unconscious behaviours, own monuments, familiar landscapes and own language. it is a community whose members are all citizens, equal in the eyes of law and enjoying identical rights to participate in the public life and identical obligations as prescribed by the laws in force. in simple terms, the history of europe can be divided into three phases of unity and subsequent conflict, each lasting for about five centuries. the first period lasted from the fall of the western part of roman empire to the final separation between the eastern christian churches and the western church (476 – 1054). this was a period of expansion for both western and eastern christianity and of a widening gap 85 ścibiorska-kowalczyk between the latin and greek culture. the second period was that of unification of the latin christianity (christianitas) and lasted till the beginning of the reformation movements (1054 – 1517). the third one was an era of conflicts, religion-based at first and then international. this lasted till the treaty of rome which established a stable integration of european states (1517 – 1957). this period saw not only wars, uprisings or revolutions, but also fast development of science, economy, industry and democratic institutions (siewierski, 2006). the basis of western european cooperation started taking shape after the second world war when the countries had to face enormous destruction which made fast and efficient economic development impossible. the concept of joint work on the reconstruction of broken national economies originated in the usa. churchill presented his idea of the ‘united states of europe’ as early as 1946. the idea began to materialise a few years later with the establishment of the council of europe. americans earmarked significant financial resources for the rebuilding of europe within the framework of the marshall plan. the intensive effort taken to reconstruct a relatively strong europe was related on the one hand to the economic need for increasing the trade turnover and building a strong competitive advantage, and on the other to the political plan for blocking soviet expansion. an additional incentive for integration was the economic and political expansion of the united states which since wwii had been working on their position very effectively. thus europe made use of american aid but soon started to consider the us a competitor rather then an ally (tobiszowski, 2006). the adoption of european social charter, first by the eu-15 and then by the eu-25, popularised the belief in social europe and liberal america. however, in reality europe saw five different paths of development. the most significant of these is the model of social market economy (adopted in germany, france, austria and belgium). then there is the scandinavian model of welfare state with its high level of taxation and the welfare offered not only to the employees and their families, but to all the citizens. the third model is a market economy with a well developed system of social benefits (uk, the netherlands and ireland). the fourth model could be nicknamed mediterranean and is characterised by an over-regulated labour market and some economic statism components (italy, greece, spain and portugal). finally, the fifth model is presented by the central european countries under transformation (bossak, 2006). the model for economic cooperation between those different models was established by the treaties of the european union. the treaties incorporated the classical concept of integration that recognized five basic steps leading to full economic integration: free trade zone, customs union, common market, economic and monetary union and finally total integration (balassa, 1961). the implementation of integrative activities within european communities was based on practical premises, with the main incentive being the benefits of trade liberalisation and the positive economic climate favouring such benefits (tobiszowski, 2006). however, debates on the political organization of unified europe have demonstrated that while the principle of ‘unity in diversity’ is generally adopted as the basis of forming european identity, its interpretations vary significantly. some interpretations focus on the community as a whole while others stress the open multicultural europe. the interpretations may be grouped into three basic viewpoints (haller, 1994): 1) europe as a ‘new nation’ in the making, whose unifying aspects are common ethnoreligious identity, christian tradition, rich cultural heritage and shared values, with the collective memory of common roots and historical experience; 2) ‘united states of europe’ as a constitutional federal state, combining european nations within a joint system of political institutions, government and administration; and 3) ‘europe of 86 polish and european economic culture – a comparison fatherlands’, or an association of sovereign national states, abiding by the agreed laws but cooperating on different levels in different spheres and at different levels of integration. nearly all the discussion on the unification of europe focuses on the legal and technical issues. however, a problem far more significant than that is the enormous diversification of national cultures, seen nowhere outside europe. one of the fathers of european communities, jean monet, is often quoted as saying that if he could start the project of european integration again he would start with culture (trompenaars & hampden-turner, 2002). every society is founded on values. they determine its character and the features making it stand out among the other forms of human social life. europe as a society is a mode of turning those values alive. the european values include inviolable dignity of every human person, central role of family, significance of education, freedom of speech and religion, protection of the rights of individuals and groups, solidarity and common good, and the recognition of work dignity (świątkiewicz, 2006). experience proves that there is a distinct cultural difference between the north-western europe (cool analysis, logic, systems and rationality) and the mediterranean countries (interpersonal relations, following own intuition and emotions). significant cultural differences occur even between the neighbouring nations, e.g. the dutch of the netherlands and the flemish and walloons of belgium (trompenaars & hampden-turner, 2002). europe is first of all a definite culture. it is, so to speak, a continent of culture (mazurkiewicz, 2004). it seems to me that there is no better combination than british inventiveness. french wit. slav music. italian cuisine. german perfection. spanish reality, dutch decency. scandinavian fairness… in short, the best combination in the world (hill, 2004). thanks to its preservation of diversity, europe is an area of a wealth of cultures and civilisations whose coexistence is a phenomenon in itself (kadłubiec, 1987). there were quite a few factors which secured europeans the leading role in human development. according to jeremy rifkin, the american dream is being replaced by the emerging european dream that promises to bring humanity to a global consciousness befitting an increasingly interconnected and globalizing society. the european dream emphasizes community relationships over individual autonomy, cultural diversity over assimilation, quality of life over the accumulation of wealth, sustainable development over unlimited material growth, deep play over unrelenting toil, universal human rights and the rights of nature over property rights, and global cooperation over the unilateral exercise of power. in contrast to the american dream, the european dream is based on preserving one’s cultural identity and living in a multicultural world (rifkin, 2005). europe, because of its unique historical experience of the past half-century – culminating in the past decade with the creation of the european union – has developed a set of ideals and principles regarding the utility and morality of power different from the ideals and principles of americans, who have not shared that experience (kagan, 2003). the existing economic culture that accepts the cultural diversity of europe and its diversity of religions may be unable to resist secularization and the neo-liberal tendencies. this is indicated by the ongoing controversy about secularity and separation of the church from the state. this discussion and polemics are culturebased and are of interest to secular and catholic intellectuals alike. catholics see the danger of indifference in liberal democracy, while the laymen claim that ethical relativism is the only guarantee of an effective protection of the rights of individual. laymen claim that a true democracy can not assign a privileged position to any particular ethics, especially the ethics of a particular religion, namely roman catholic, because – according to them – every religious faith entails a potential for 87 ścibiorska-kowalczyk intolerance. catholic intellectuals fear the removal of religious identity from the christian cultural heritage which makes the basis of european culture (mucci, 2005). secularization is a very important phenomenon, associated with actions to eliminate the influence of religion. it manifests through the weakening of religious ties among the believers, a decrease in religious practice participation and the fading of moral and ethical standards developed and promulgated by religions. in europe there is a large diversity of cultures, but in the process of european integration the member countries are beginning to create a uniform economic culture – the process is only in its infancy due to the differences in economic systems as well as to the fact that not all the european countries are european union members. the unification is also attempted in relation to religion which is especially visible in the ongoing debates in france and italy. 3. economic culture in poland the early history of poland is a string of successes in the establishment of polish state, the strengthening and territorial expansion of the kingdom – from the baltic to the black sea and from the oder river to the dnieper river. the outcome of this strive was a multi-cultural country, tolerant to diverse religions, social customs and political opinions – one of the first european countries to have laid the foundations to parliamentary rule and constitutional democracy. despite all these achievements, however, the modern history of poland is mainly a history of foreign rule (orlabukowska, 2004). the economic culture of poland was affected by historical facts. one of the most significant determiners was the slavic ethos. even a cursory glance at the polish past shows that poles used to attach the highest value to fight, play and pray, and not to work or social discipline. the various opinions, both their own and foreign, portray poles as a childish nation of knights-errant that disregard the prose of everyday life and has a habit of building castles in the air, are driven rather by emotions and illusory hopes than reasonable calculations. in contrast to the germanic peoples who soon found themselves at the centre of european civilization, most of the slavs occupied the periphery of europe. this was why poland had no native models of urban areas and had to use e.g. the german experience. from the early days of the polish nobles’ republic, the country’s development took a specific path, other than that followed by the west. the fifteenth century saw the west already divesting themselves of the feudal forms of economy and releasing peasants, while the manorial farms operating on the basis of villains’ work flourished in poland and the ‘later serfdom’ prevailed. the manorial system was the economic basis of the nobles’ republic which lasted for nearly three and a half centuries. this anachronistic economic system petrified the extensive methods of production and gave rise to negative attitudes towards work. the nobility despised the people who made their living from work. this deep contempt persisted even after the fall of the nobles’ republic (lewandowski, 1995). a sociological oddity of the first (nobles’) republic was a record share of nobility in polish society, unheard of elsewhere in europe, and a small number of townspeople. the weakness of native bourgeoisie and the loss of independence meant that poland was spared the european waves of bourgeois revolutions. a far-reaching consequence of the fact was that the noble culture models remained attractive long into the twentieth century (lewandowski, 2004). another significant determiner of the modern economic culture of poland was the post-war period. during the forty-five years of the people's republic of poland, individuals and families benefited from a highly developed form of welfare state. 88 polish and european economic culture – a comparison almost all the employees of state-owned companies and the public sector enjoyed the sense of basic social security. the lack of basic market competition, the full employment and the low wages did not favour any work ethics. there was no system of incentives for individual initiative, entrepreneurship or productive work (lewandowski, 1995). while describing poles, hill notes that undoubtedly, the poles do not like hard work, making up for that with their shrewdness. the opinion seems justified when you hear stories about poles’ black-market operations all over eastern europe: shortly after the fall of the berlin wall at the border crossing across the oder there was a lada bearing polish plates stopped while driving east. there were seventy kilograms of meat found in it, hidden in the seats (hill, 2004). the poles’ black market activities described above were related to the situation caused by the previous regime and any evaluation of this activity requires some knowledge of these issues. the last two decades of the existence of centrally-planned economy formed a strictly economic motivation for work in the collective consciousness of polish society. consumer attitudes were shaped by the collectivist economic system that did not allow independent investments of any entities not constituting a registered company and also took most profits away from the workers into the centrally-planned investments and public consumption. this caused a permanent consumption deficit for households, and the related demand was not coherent with the system of economic institutions. any increase in the monetary income of the population brought with it an increased demand for consumer goods, which together with the lack of motivation for investment and the supremacy of narrowly economic incentives led to a relative over-consumption. this increased tensions in the economy of shortage, as well as exacerbated the main conflict of the system: the competition for consumption. this gave rise to an economic vicious circle, i.e. any income growth brought a crisis of a relative over-consumption, the crisis deepened the market imbalance causing deviant economic phenomena, an the phenomena in their turn hampered the effectiveness of the public sector but in the short term intensified the personal income growth (kozlowski, 2004). in poland, a controversial issue is the suggestion of building a capitalist economy on the grounds other than protestant, e.g. on the catholic tradition. on the one hand, it must be noted that some catholics – at least polish ones – feel a distance and revulsion upon any mention of ‘capitalism’. the notion is repulsive to people morally or religiously sensitive, as it wears a mask of vulgar, aggressive advertising or an unscrupulous, inhuman employer, and brings connotations of a supermarket chain which transforms the concept of a holy sunday into the one of lusty shopping. what's more, polish capitalism still lacks established traditions, positive heroes and mythology. there are no personages or examples that would be inspiring and convincing, also to the deeply religious people. indeed, it should be remembered that the building of a free market in america, in england or in post-war germany was in a sense an end to the previous way of life. the modern polish capitalism, devoid of positive traditions and legends, since the very beginning has been harassed by the black and negative myths. there is the firmly established, self-fulfilling myth of inherent exploitation and embezzlement, originating in part from the propaganda stories of communist poland, and in part from the fears and prejudices of polish opinion elites (sowiński, 2005). seymour martin lipset, the eminent american political scientist, believed that protestantism is most successful in teaching its followers the moral responsibility and uncompromising stance in public affairs and in business, while the catholic, anglican and orthodox churches show more tolerance for human weakness, because clergy to some extent have the power to absolve an individual from a sense of responsibility 89 ścibiorska-kowalczyk (lipset & lenz, 2003). any capitalist economy built in the non-protestant world is bound to face the locally prevalent religion while in search of its moral and aesthetic formation. it is just the quality and spiritual potential of such religious feelings that will determine whether poles, italians or bulgarians learn that getting rich can mean endurance, grace and integrity (sowiński, 2005). lech mażewski suggests that ‘religion is considered an irreplaceable lesson in morality, [...] as it teaches tolerance and living a decent life. through education for respecting the fellow humans and for honesty, catholicism will strengthen the development of liberal virtues far better than the purely secular commitment to freedom’ (mażewski, 1993). in poland, both the institutional church and a very great many of its flock are trying to find their footing in the realities of the capitalist economy and the free market. the attitudes of the catholic world towards the modern economy have changed. this is highly apparent in the very doctrine of the church, as described in detail by a dominican, father maciej zięba in his book popes and capitalism. likewise, in the centesimus annus encyclical, pope john paul ii explicitly recommended an economic system based on the market and on company and private property to catholics, while rejecting the welfare state project or some ‘third way’ between capitalism and socialism. in a manner akin to the weberian spirit, he approvingly emphasized that capitalism can foster the virtues of responsibility and free enterprise. however, in line with the message of protestant ethic and the spirit of capitalism, he is critical of consumerism or any version of capitalism that ignores any private, moral or religious order (sowiński, 2005). the current polish economic and business cultures are affected by the national characteristics of the poles, which were formed in a historical process. andrzej walicki believes that the vices and virtues of the poles acquired their shape mainly in the nineteenth century. ‘during that century, and especially the first half, the poles were still a nation of nobles, having no bourgeois capacity for well-organized, efficient work but cherishing a sense of honour, as manifested by emotional outbursts of patriotism. at that time, poland had no rationally operating civil society of the gesellschaft type; it still remained a confraternity of nobility, albeit spread over a huge territory; as such, it was an archaic community of the gemeinschaft type, a federation of local neighbourhoods linked by direct and personalized relationships. these social conditions gave rise to a great national revival in response to the country’s partition and this found an outlet not in patient work on building civilization and nation, as occurred with the czechs, but in heroic deeds, national uprisings, the fight for the freedom of other nations and public demonstrations of patriotic feelings, as well as in symbolic gestures which forged the national myths (walicki, 2001). perfect examples of what are regarded in polish culture as paradigmatic cases of courageous and honourable behaviour are the three consecutive uprisings of the eighteenth and nineteenth centuries; the last, desperate attack of the napoleonic campaign in russia in 1812 led by prince józef poniatowski; the refusal to surrender to the prevailing german forces in 1939; the warsaw uprising of 1944; and, finally, the post-war workers’ strikes and ‘solidarity’ movement against soviet domination (orla-bukowska, 2004). in a study conducted by the university of economics in katowice, a series of polishgerman-french seminars were held with the aim of identifying cultural differences values and characteristics of the nations involved in the study. the poles taking part in the seminars identified the following national polish values: patriotism, faith and family. they associated patriotism with love of the homeland and the struggle for its freedom and independence. the next value listed was faith, this being not only religious faith, but also faith in the future and in humanity. to the participants, this 90 polish and european economic culture – a comparison was inextricably connected with the said patriotism. in their opinion, family was the ‘little homeland’, within which they feel secure and for which they are able to fight. the respondents also indicated their personal values as being love within the family, towards another person and as an expression of fraternity and tolerance; national and personal security, as associated with the issue of polish independence in the context of the historical and economic situation; and belief in god, as an expression of the strong influence of religion on the poles’ present and future life. national heroes were also selected. they were tadeusz kosciuszko, considered a symbol of honour and the fight for an independent homeland; lech walesa, because of his achievements; and pope john paul ii, whom they considered the greatest pole in the national history, an emblematic figure symbolizing the values with which the poles wish to identify (karcz, 2004). edmund osmańczyk compared poles to eagles and germans to ants. he wrote that the germans are thrifty, provident, diligently following the paths traced out by their employers, economical, frugal, eating rationally even in poverty, meek and humble when in need, brazen and ruthless in prosperity, and always sober. he contrasted this with his perception of the poles, who, in his opinion, are wasteful, reckless, mindful of neither their own time nor anyone else's, going their own ways, living in accordance with their own whim, inclined to rebel against both foreign violence and their own legislation, valuing improvisation higher than organization because the former flatters them individually and unites them in both poverty and prosperity, in the consumption of alcohol and in self-affirmation, while the latter bores them socially (osmańczyk, 1982). the most orderly and thorough concept of the national polish character was given by kazimierz dąbrowski. he distinguished eight positive and twelve negative national characteristics. those he considered positive include the tendency to idealize, romanticism, spirituality, mysticism; courage, brotherhood, chivalry, a quixotic nature; humanity, gentleness, generosity, an absence of cruelty; sincerity, truthfulness, faithfulness, keeping commitments; hospitality, especially to strangers from distant parts; persistence, anxiety, infantilism, susceptibility to development; a sense of freedom, independence, individuality; enormous talent in various fields. he devoted much more space to the negative features of the polish national character. the first one he listed, as giving rise to a number of others, was excessive excitability, emotional lability, volatility and hot temper. to him, poles are likely to go for the extremes; either all or nothing. their weaknesses include recklessness, superficiality, a tendency towards rash synthesis and mistaking their own desires for reality. personalisation is another negative trait. in social relations, the polish people take account of the general impression, of a gesture, a smile, and manners, and attach less weight to objective evidence. what is of primary importance is a simple judgement: i like something or i dislike it. another negative feature is cliquishness, which may be due to a susceptibility to the influence of small, well-organized groups. the fifth negative feature listed is a tendency for selfishness and dissent. the predisposition for selfishness and factiousness results in a tolerance of impunity. in addition, the polish nation is characterized by poor organizational abilities, the reverse side of polish improvisation, a lack of perseverance when it comes to mental effort, the cult of incompetence, the neglect of people of value, self-centeredness, and a lack of keen self-assessment (dąbrowski, 1992). descriptions of the polish national character often emphasize the importance of the councils and parliamentary gatherings in the noble republic, during which the loud, quarrelsome, drunken atmosphere created what has been dubbed ‘the polish hell’, which means ruthless envy, malevolence and the underestimation of outstanding 91 ścibiorska-kowalczyk compatriots (lewandowski, 2004). the period of foreign rule, first prussian, and then that of germany, russia, and the austrian empire, – was a difficult one for poland and the polish people, but inculturation, especially from the germanic culture in the areas of wielkopolska and silesia, forged a work ethic that distinguishes this part of poland from those which had never felt the influence of a culture whose primary feature is respect for work and order. according to teresa bogucka, the latter represent ‘a contempt for work, laziness and a lack of perseverance combined with bungling. during the 1950s and 1960s the polish language developed such descriptive phrases as ‘pre-war work’, and ‘pre-war workman’, which meant that poles were aware of the deterioration of the former quality of work and ethics under post-war conditions. and yet today, there are many places where people work well, which proves that laziness is not a feature inherent to the polish national character but, rather, one acquired in the decades-long process of corruption. polish behaviour still shows traces of some knightly-lordly-factious or villain-serf-mutinous ways of thinking, but these are only traces of the distant past. the fifty years of communism which constitute the more recent past have left far more visible grooves of thought that we keep falling into, but, all in all, the mixture has also produced something new, a quality which has yet to be named ” (bogucka, 1997). 4. conclusions today's economic culture in poland is founded on a new system that has been transformed since 1989, and since 1 may 2004 also on the impact of the european union regulations, whose requirements poland must abide by. still, the historical past has an impact on today's economic and business culture. its negative effects can be seen for instance in the low reputation of poland as a country with a very high level of bribery. as prof. jan miodek writes, ‘i consider any attempts to scare poles away from the united europe to constitute a severe socio-political fault and a case of ingratitude towards the gift of history; the expressed concerns for polish values – a case of pharisaic hypocrisy; and the preaching of endangerment to the very existence of the polish language – a symptom of magical thinking, completely detached from the context of the history of our native language’ (miodek, 2006). polish accession into the eu structures may change both the economic and business culture through inculturation of the positive models from the western european countries with a longer and better experience in business. through social rehabilitation the polish business and intellectual elite may stand a chance of overcoming the lingering attitudes of the communist era and following a path that in a few years will not earn such an acute criticism as the centrally-controlled economy. when comparing the western capitalist democracies to the former socialist economies, it should be noted that the latter face many problems that do not allow for a rate of economic development matching the one enjoyed by the countries with a long tradition of market economy. in the post-communist countries, the public still believes that it is the state who should be responsible for its citizens and organize their life so that they do not have to struggle against any problems. in poland, a large percentage of the population looks forward to benefitting from social aid. these people believe that they deserve aid from the state and are often unwilling to work and become independent. this is especially visible with the shortage of labour supply in the polish labour market, emerging due to large emigration figures and a simultaneous increase in investments co-financed by the eu. polish economic culture gets reformed in a new environment of democracy and market economy, but the 92 polish and european economic culture – a comparison impact of forty-five years of centrally-planned economy still have an impact on the rate of development. references balassa, b, (1961), the theory of economic integration, london, taylor & francis group. bogucka, t, (1997), polak po komunizmie, kraków, znak. bossak, j. w, (2006), amerykański model i inne wzorce rozwojowe, in w. bieńkowski, m. j. radło (eds.), amerykański model rozwoju gospodarczego. istota, efektywność i możliwość zastosowania (237-252), warsaw, sgh. dąbrowski, k, (1992), o charakterze narodowym polaków, polska / regiony, 1, 106129. haller, m, (1994), epilogue: europe as a new nation or a community of nations? international journal of sociology, 24(2-3). hill, r, 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[polish edition of una europa cristiana], poznań, wppd. 94 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 28, 2018 http://sceco.ub.ro 6 internal control systems and its relationships with the financial performance in telecommunication companies “a case study of asiacell” amanj mohamed ahmed darbandikhan technical institute, sulaimani polytechnic university / sulaimani, kurdistan region, iraq amanj.mohamed@spu.edu.iq akram ahmed muhammed dukan technical institute, sulaimani polytechnic university / sulaimani, kurdistan region, iraq akram.muhammd@spu.edu.iq abstract the overall objective of this study was to establish the effects of internal controls on the financial performance of asiacell as a telecommunication company in kurdistan region of iraq. this was achieved by looking at the effect of control environment, risk assessment, information and communication, control activities and monitoring on the return on asset of the selected company. the study used both primary and secondary techniques to collect the data. in the model, the dependent variable is financial performance while the independent variables are the components of internal controls. after analyzing the audited financial statements and filling the questioners by the employees of the selected company, the findings of the study showed that there is a significant relationship between internal controls and financial performance. the dependent and the independent variables in the study indicated a relationship with control environment, risk assessment. information and communication and control activities illustrated a positive relationship with the financial performance while monitoring showed a negative relationship with financial performance. the study also found that, asiacell had invested on effective internal control systems, thus, it had a better financial performance as compared to the related firms that had a weak internal control system. the study further recommends that the governing body, possibly supported by the audit committee, should ensure that the internal control system is periodically monitored and evaluated by the respective managers. keywords internal controls; component of control; financial performance and telecommunication company in kurdistan region jel classification m41 introduction internal controls are strategies set by the companies to ensure the integrity of financial and accounting information, meet operational and productivity targets, and transmit administration arrangements all through the association (shokoohi et al, 2015; channar et al, 2015; ngari, 2017; eniola & akinselure, 2016; asiligwa, 2017; hamed, 2009 and bett & memba, 2017). internal controls work best when they are connected to the different divisions and manage the communications between the different business offices (treba, 2003 and bett & memba, 2017). while little frameworks of internal control are indistinguishable, yet many center methods of insight in regards to monetary internal control systems and its relationships with the financial performance in telecommunication companies “a case study of asiacell” 7 trustworthiness and bookkeeping rehearses have turned out to be standard administration hones (asiligwa, 2017). it is important that internal controls just give sensible however not outright affirmation to an entity’s management and board of directors that the firm’s goals will be accomplished (hayes et al, 2005). “the likelihood of achievement is affected by limitation inherent in all systems of internal control” (hayes et al, 2005). cunningham (2004) states that the framework of internal control starts as inner procedures with the positive in order to help the company to meet the destinations. administration principally gives oversight actions. it sets the substance of destinations and has generally speaking obligation over the internal control systems (cunningham, 2004). internal controls are an indispensable piece of any organization’s financial and business approaches and systems (nyakundi, 2014 and vadiei & kuchaky, 2008). inside controls comprise of the considerable number of measures taken by the association with the end goal of; securing its assets against waste, extortion and wastefulness; guaranteeing precision and unwavering quality of bookkeeping and working information; guaranteeing consistency with the strategies of the association; assessing the level of execution in every hierarchical unit of the association (enwelum, 2013 and ngwenya, 2013). in addition, a sound of internal control systems can help the organizations to prevent frauds, errors and minimize wastage (uket & joseph 2012 and eniola & akinselure, 2016). custody of assets is strengthened because it provides assurance to the management on the dependability of accounting data that eliminates unnecessary suspicion and helps in maintenance of adequate and reliable accounting records (fernando et al, 2012; kaplan, 2008; coso, 2011 and asiligwa, 2017). regardless of the way that internal control framework is costly to introduce and keep up, it gradually developed throughout the years with the best improvement happening toward the start of 1940’s (cunningham, 2004). not just have the complexities of the business procedures added to this improvement, additionally the expanded size of specialty units, which have energized the selection of techniques is helpful to expand the productivity of business because it goes against errors and frauds (cunningham, 2004; coso 1985; coso 1992 and asiligwa, 2017) . mawanda (2008), states that “there is a general recognition that establishment and requirement of appropriate inside control framework swill dependably prompt enhanced money related execution”. it is likewise a general conviction that appropriately organized frameworks of internal control enhance the revealing procedure and furthermore offer ascent to solid reports which improves the response capacity of administration of a substance. get ready dependable monetary data is a key obligation of the administration of each open organization (cahill, 2006; inusah & abdulai, 2015; kaplan, 2008 and rahmany, 2013). further, positive financial performance in a telecommunication company can be accomplished by annihilating waste in benefits of administration procedures and framework. the “basic achievement factor” for a telecommunication company is how much it satisfies its set goals and mission regarding being productive, successful and sparing (hayes et al, 2005 and shokoohi et al, 2015). the data acquired from a sound inward control framework as reflected from monetary articulations will give a provide details regarding a firm’s money related execution (hayes et al, 2005). in this essence, internal control systems are very instrumental in achieving the firm’s set mission and objectives. the main approach to value for money is the firm’s control over the use of resources in order to achieve its set objectives (hayes et al, 2005). thus, head of ahmed, muhammed 8 departments should establish sound arrangements for planning, appraising, authorizing and controlling operations in order to achieve positive financial performance. dixon et al (1990) also discovered that fitting execution measures are those which empower associations to coordinate their activities towards accomplishing their key objectives. collins (2014) alludes to execution as the capacity to work effectively, productively, survive, develop and respond to the natural open doors and dangers. as of late the part of internal control framework has accomplished awesome significance since it is intended to protect the company’s resources against abuse, guarantee consistency with the company’s laid arrangements, guarantee the company’s workforce are productively used and the organization keeps running in a deliberate and effective way. therefore, the purpose of this study is to investigate and establish the relationship between internal control systems and the financial performance of telecommunication company in kurdistan region of iraq. problem statement despite the fact that internal control systems have been considered by many telecommunication companies, but still they have an issue with poor financial performance, manipulating financial statements and fraudulent in using the company’s assets. thus, this study will investigate to find that is there any relationships between internal control systems and financial performance in telecommunication companies. objectives of the study the main objectives of this paper are to: (i) show how useful is internal controls to organizational performance in telecommunication companies, (ii) explorer the relationship between the components of the internal control and the financial performance of asiacell as a telecommunication company in kurdistan region of iraq. literature review theoretical review various theories have been developed on internal control, internal audit and financial performance. this paper describes some of them as follows: 1. agency theory the agency theory proposes that a firm’s main objective is to amplify the investors’ riches. the theory expresses that the association comprises of principals who are the proprietors of the financial assets and the agents who are the supervisors of the company’s assets (jensen & meckling, 1976; jussi & petri, 2004; tuan 2015; al-matari et al, 2014 and ngari, 2017). the specialists don’t generally partake in the principals destinations and may on occasion act to promote their own particular advantages at the investor’s cost. thus, internal control is one of many mechanisms that used in business to address the agency problem. also include financial reporting, budgeting, audit committees, and external audits. this argument assumed that providing this additional information to the shareholders about the behavior of the management reduce information asymmetry and lowers investors risk and, therefore, the cost of equity capital (jensen & meckling, 1976). internal control systems and its relationships with the financial performance in telecommunication companies “a case study of asiacell” 9 2. contingency theory contingency theory is utilized to describe the connections between the context and structure of internal control effectiveness and organizational performance, especially reliability of financial reporting. empirical study proposes that internal auditors who are specialized and higher in internal audit capacity will accomplish viable internal controls that help the firm to earn more profit (cadez & guilding, 2008 and woods, 2009). determinants of financial performance financial performance alludes to how much budgetary targets being or has been proficient. it is the way toward measuring the consequences of a firm’s arrangements and operations in financial terms (whittington & pany, 2001). it is a subjective measure of how well a firm can utilize resources from its essential method of business and generate revenues (ejoh & ejom, 2014). financial performance is utilized as a general measure of a firm’s general money related wellbeing over a given time frame, and can be utilized to look at comparative firms over a similar industry or to compare industries or sectors in aggregation. details, for example, revenue from operations, operating income or cash flow from operations can be utilized, as well as total unit of sales (ejoh & ejom, 2014). further, internal control includes various techniques and measures that are practiced by the management to guarantee smooth and monetary working of a business substance (kumar & sharma, 2005). hence, it is intended to give sensible affirmation that the entity’s general targets are being accomplished (ejoh & ejom, 2014). this is also supported by kumar & sharma (2005), they argued that clear targets are an essential for an effective internal control process. the general targets being achieved include; executing orderly, moral, economical, efficient and effective operations, satisfying responsibility commitments, consenting to appropriate laws and regulations and defending assets against loss, abuse and harm. internal control consists of five interrelated components namely; control environment, risk assessment, control activities, information and communication and monitoring. 1. control environment a study conducted by (ntongo, 2012 and whittington & pany, 2001) the control environment is influenced by the history and the culture of organizations and has an insidious influence on the way organization activities are structured. 2. risk assessment risk assessment refers to the identification and investigation of applicable dangers related with accomplishing the destinations of the association (coso, 2011 and lannoye, 1999). 3. control activities they include a range of detective and preventive activities such as; authorization and approval procedures, segregation of duties (authorizing, processing, recording, reviewing), controls over access to resources and records, verifications, reconciliations, supervision, reviews of operating performance and reviews of operations, processes and activities (aikins, 2011 and coso, 2011). ahmed, muhammed 10 4. information and communication according to asiligwa (2017) information systems produce reports that contain operational, financial and non-financial and compliance-related information and that make it possible to run and control the operation. 5. monitoring ongoing monitoring activities cover each of the internal control components and involve action against irregular, unethical, uneconomical, inefficient and ineffective internal control systems. monitoring can be achieved by regularly supervising and managing activities like monitoring of customer complaints and feedback and audits that conducted periodically by internal auditors (bowrin, 2004 and simmons, 1995). review of empirical studies mawanda (2008) conducted a research on effects of internal control systems on financial performance in institution of higher learning uganda. in his examination, he explored and looked to set up the connection between internal control systems and financial performance in an institution of higher learning in uganda. internal controls were looked at from the perspective of control environment, internal audit and control activities, whereas financial performance focused on liquidity, accountability and reporting as the measures of financial performance. the researcher set out to build up the reasons for steady poor financial performance from the viewpoint of internal controls. the examination set up a critical connection between internal control system and financial performance. it suggests capability profiling in the internal audit division which ought to be founded on what the university anticipates that the internal audit will do and what fitting number staff would be required to carry out this job. the examination accordingly recognized part of internal audit division to set up internal controls which affect the money related execution of organizations. olumbe (2012) conducted a study to establish the relationship between internal controls and corporate governance in commercial banks in kenya. the researcher conducted a survey of all the 45 commercial banks in kenya. it was presumed that the majority of the banks had joined the different parameters which are utilized for gaging internal controls and corporate governance. this was shown by the methods which were acquired the kenya’s procedures. the results demonstrated that banks had established great corporate governance with a strong system of internal controls and that there is a connection between internal control and corporate governance. a study connected by wainaina (2011) examined the internal control function. the researcher established that, other than the prevention and detection of fraud, internal controls should reflect the quality of the general bookkeeping condition in an association and in addition to the precision of its financial and operational records as well. hypothesis of the study the study attempts to test the following hypothesis: 1h1: control environment and financial performance is positively correlated. h0: control environment and financial performance is negatively correlated. 2h1: risk assessment and financial performance is positively correlated. h0: risk assessment and financial performance is negatively correlated. 3h1: control actives and financial performance is positively correlated. h0: control actives and financial performance is negatively correlated. 4h1: information and communication and financial performance are positively correlated. internal control systems and its relationships with the financial performance in telecommunication companies “a case study of asiacell” 11 h0: information and communication and financial performance are negatively correlated. 5h1: monitoring and financial performance is positively correlated. h0: monitoring and financial performance is negatively correlated. research methodology research design the research design that was adopted for this study is hypothesis testing research design. the study tested the above hypothesis in detail. this sort of research design that was chosen subsequent to consider the kind of universe and its nature, the targets of the study, the testing outline and the design standard of accuracy. this is because the production of a sound internal control framework in a telecommunication company enormously impacts the area of study. nature of the data ary et al (2006) notes that there are two major sources of data that can be used by the researchers, that is primary and secondary data. this study also relied on both techniques. primary data was collected by using observation and analyzing the results of the questionnaires while the secondary data was gathered from the audited financial statements of “asiacell” based on availability and accessibility of data. data analysis the statistical instrument that was utilized as a part of the study is multiple regression (r2). it was utilized to discover the relationships between internal controls and financial performance. data analysis was finished by utilizing “statistical package for social sciences” (spss version 22.0) program, using one way anova, regression, and correlation. the model communicating and the speculated connection between the independent variables are (control environment, risk assessment, control activities, information and communication and monitoring) and the dependent variable is (financial performance of asicell as a telecommunication company in kurdistan region). particularly the regression model utilized as a part of this study was; fp = b0 + b1c1 + b2c2 + b3c3+ b4c4+ b5c5+e where, fp – financial performance of asiacell. b0 constant c1 – control environment c2 – risk assessment c3 – control activities c4 – information and communication c5 –monitoring b1 b5= measure of sensitivity of variable c to changes in fp e= error term data analysis and interpretation this section presents analysis and findings of the study as set out in the research objective and research methodology. ahmed, muhammed 12 response rate the study targeted 30 respondents from the asiacell employees. out of the 40 questionnaires administered by the researchers, 30 filled questionnaires were collected that translated to 75% as a response rate. according to babbie (2002), any response of 50% and above is adequate for analysis and therefore, the response rate of 75% is satisfactory. correlation analysis table 1 correlation matrix control environment risk assessment info and communications system control activities monitoring financial performance control environment pearson correlation 1 -.303 .565** .625** .499** .887 sig. (2-tailed) .104 .001 .000 .005 .124 n 30 30 30 30 30 30 risk assessment pearson correlation -.303 1 .075 .206 .486** .339** sig. (2-tailed) .104 .694 .276 .006 .000 n 30 30 30 30 30 30 info and communications system pearson correlation .565** .075 1 .381** .523** -.051** sig. (2-tailed) .001 .694 .000 .000 .000 n 30 30 30 30 30 30 control activities pearson correlation .625** .206 .781** 1 .880** .230** sig. (2-tailed) .000 .276 .000 .000 .000 n 30 30 30 30 30 30 monitoring pearson correlation .499** .486** .323** .480** 1 -.323** sig. (2-tailed) .005 .006 .000 .000 .000 n 30 30 30 30 30 30 financial performance pearson correlation .287 .739** .651** .730** .923** 1 sig. (2-tailed) .124 .000 .000 .000 .000 n 30 30 30 30 30 30 **. correlation is significant at the 0.01 level (2-tailed). source: computed by the author the findings from table (1) demonstrated that, there is a positive relationship between the dependent variable “financial performance” and the independent variables “control environment, risk assessment and control activities” and a negative relationship between “financial performance” and the independent variables “information & communication and monitoring”. the pearson’s correlation coefficient between financial performance and control environment is 0.687, this means that the two variables move in the same direction. this implies that an increase in control environment increases the financial performance of telecommunication company. information & communication and monitoring affect financial performance negatively with a pearson’s correlation coefficient of -0.051 and -0.323 respectively. this implies that an increase in information & communication leads to a decrease in financial performance. the same applies to monitoring. regression analysis the examination was directed to build up the connection between internal control and financial performance of asiacell as a telecommunication company in kurdistan internal control systems and its relationships with the financial performance in telecommunication companies “a case study of asiacell” 13 region. the analysis applied the statistical package for social sciences (spss) to register the estimations of the multiple regressions for the study. below are the findings; 1. model summary: below table shows the summary of the regression analysis. table 2 model summary model r r square adjusted r square std. error of the estimate 1 .884a .669 .602 .09543 a. predictors: (constant), monitoring, risk assessment, control environment, info and communications system, control activities. source: computed by the author in order to explain the percentage of variation in the dependent variable “financial performance” as explained by the independent variables, the researchers used the regression model for determination (r square) that is obtained from the above. based on the analysis, the findings show that the independent variables contributed to 66.9% of the variation in financial performance as explained by adjusted r2 of 0.660% while 33.1% is explained by other variables outside the model and the error term. 2. analysis of variance the study conducted an analysis of variance, in order to test the impact of the relationship between internal controls and financial performance of telecommunication company in kurdistan region. the findings were as shown below: table 3 analysis of variance anovaa model sum of squares df mean square f sig. 1 regression .980 5 0.197 10.398 .000b residual .440 24 .018 total 1.420 29 a. dependent variable: financial performance b. predictors: (constant), monitoring, risk assessment, control environment, info and communications system, control activities source: computed by the author from table (3), f value of 10.398 is significant at 95% confidence level. this is because the p value is greater than 0.05. the result means that control environment, risk assessment, information & communication, control activities and monitoring have effect on financial performance directly. 3. test for coefficients: this table demonstrates the level of significance on the variables, it also provides the standardized and unstandardized coefficients: table 4 test for coefficients coefficientsa model unstandardized coefficients standardized coefficients t sig. b std. error beta ahmed, muhammed 14 1 (constant) -2.375 .675 -3.519 .002 control environment .515 0.82 0.535 6.276 .000 risk assessment .030 .102 .027 .296 .770 info and communications system .015 .001 .141 1.562 .131 control activities .231 .120 .122 1.931 .065 monitoring -.149 -.235 -.062 -1.356 -.011 a. dependent variable: financial performance source: computed by the author from table (4), the researcher sought to establish the relationships between internal controls and the financial performance in telecommunication companies. the following regression equation was obtained: fp = -2.375+0.515x1+.030x2+0.015x3+0.231x4 from the above findings, holding the various components consistent, financial performance is measured by proficient and powerful usage of internal controls. the consequences of the various regression models show that there is a positive connection between internal control and financial performance. this implies that a single unit increases the results of independent variables (control environment, risk assessment, control activities, information & communication) at 0.515, 0.030, 0.015, and 0.231 respectively. monitoring has a negative beta coefficient of – 0.149, which indicates that one unit increases in monitoring will cause to decrease financial performance by 0.149 and the other indicators remaining constant. the consequence of the examination demonstrates that control environment, risk assessment, control activities, information & communication influence the financial performance positively, with control environment has a higher significant impact. the outcome also shows that monitoring has a negative effect on the financial performance. summary and interpretation of findings according to the respondents, it was revealed that the majority of the hr employees in asiacell were degree holders. on whether the functionality of the internal controls of the organization affects the financial performance of telecommunication company in kurdistan region. the results revealed that most asiacell as a telecommunication company had a control environment as one of the functionality of internal controls that greatly impact on the financial performance in the company. it was also found that asiacell monitored their activities as part of the functionality of internal control systems. however, some of the telecommunication companies failed to provide checks and evaluation of control activities on on-going basis. this showed that, even though monitoring was an important function of internal control in the telecommunication company, but not all telecommunication companies implemented this practice. the statistical results from the regression analysis show that there is a positive relationship between internal control and financial performance of asiacell. this is demonstrated by the level of significance, which attained by each of the independent variables. the result illustrates that control environment has r = 0.887 at p = 0.000. monitoring on the other hand shows that r = 0.323 at p = 0.124, this indicates that monitoring has a weak relationship with the financial performance. the relationship being negative indicates that monitoring and financial performance move in opposite direction. table (2) shows the coefficient of determination and provided that the independent variables contributed to 66.9% of the variation in financial performance as explained by adjusted r2 of 0.669%. this shows that the model was a good predictor. table (3) shows the analysis of variance. from this table, the sum of squares due to regression is internal control systems and its relationships with the financial performance in telecommunication companies “a case study of asiacell” 15 (0.98) as explained by five variables is more than the sum of squares due to residuals (0.44). this implies that the relationship of the variables according to degree of freedom of the variables is accurate. the results in the table means that control environment, risk assessment, information and communication, control activities and monitoring reliably predict financial performance. conclusion the main objective of the research was to determine the relationships between internal controls and the financial performance (return on asset) of asiacell as a telecommunication company in kurdistan region. by fully investing in robust internal control systems, asiacell was able to reduce fraud. according to the findings of this paper, the outcomes determined that some smaller-scale telecommunication companies were in want of evaluations of control activities and independent process checks on a continual basis. in addition to this, financial constraints had rendered periodic reviews of the system more challenging. the study found that a positive relationship had been established between financial performance with independent variables for instance “control environment, risk assessment and information communication technology”. the research also concluded that by investing in robust internal control systems telecommunication companies had significantly enhanced financial performance in contrast to those telecommunication companies that had insignificant internal control system. telecommunication companies employees may not be involved in financial improprieties, they are more subject to accusations when adequate controls do not exist. staff members, management, and other shareholders are actively engaged in assessing internal accounting mechanisms in telecommunication companies, which is an essential area of the firm. to realistically rely on systems of internal control, it must be designed, maintained, and frequently reassessed. unsatisfactory internal controls can complicate the efficacy of the telecommunication companies, as well as situate employs in a position where they may be induced to engage in unethical activities or accounting practices. when adequate controls are lacking, telecommunication companies employees are more likely to be involved in financial improprieties. recommendations our study advises asiacell and other telecommunication companies to provide feedback to all the shareholders with respect to the operation of the system, as well as to strongly encourage and incentivize ethical principles. it is essential that qualified and professional internal and external auditors 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(2009), a contingency theory perspective on the risk management control system within birmingham city council, manage, account. res., 20(1), 69-81. http://saussurea.org/ http://www.facilitatedcotrols.com/internal-%20audit/cosobsic.htm http://www.facilitatedcotrols.com/internal-%20audit/cosobsic.htm https://www.gfoa.org/sites/default/files/eiclgmg.pdf studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the coordinates and typology of relationship between the public system and the different categories of stakeholders florentina neamțu 1 transylvania university of brașov florentinavioletaneamtu@gmail.com luminița zaiț “vasile alecsandri” university of bacău zait.luminita@yahoo.com abstract the development of the new information and communication technologies, which favored the modern societies transformation into knowledge-based society, forced a reconsideration of the governance principles based on what abraham lincoln said “governance of citizens by citizens and for citizens''. the knowledge society coordinates raises new challenges for the public system, offering, at the same time, the opportunity to do activities more efficient and to development those approach that brings the citizen closer to public systems. basically, by reconsidering and by emerging in the public system of concepts such as ethics, social responsibility and sustainable development it has been created the coordinates of oriented citizens implementation framework. governments around the world are making significant efforts towards e-governance assimilation and implementation. these efforts are not focused only on the digitization process itself, but also target a broader reorganization of the public services process and of the participation processes based on the new information technologies. the article presents, based on a detailed analysis of the literature, different models that capture and define the relationships developed by public institutions with various categories of stakeholders. keywords orientation toward citizens; stakeholders; relational models; citizens relationship management; e-government jel classification m39 1. introduction although stakeholder theory has strong roots in the private sector, there is a great interest for its application, at least partially, in public sector decision making process. basically, despite the opposition of the stakeholder theory supporters, it has found its place in academic discussions and public sector practice (tennert & schroeder, 1999). donaldson and preston (1995) were between the first authors who have expressed the opposition to the presence of the concept in the public system, saying that “we have doubts about its value and appropriateness in the public system, since it provides a framework that is specific to the private sector, where regulations, principles and implications are significantly different”. in fact, although most of the tasks related to public sector managers aim to achieve different objectives (public interest) than the private sector (survival/growth of 1 phd student at interdisciplinary doctoral school in marketing, “transilvania” university of braşov 315 mailto:zait.luminita@yahoo.com neamțu, zaiț business and profit), their decisions have the same capacity to affect many categories of stakeholders. moreover, similar to the cases recorded in the private sector, the public sector managers and the government agencies that they represent may be affected by others, as a consequence of their own decisions. in other words, the stakeholder theory proposed by freeman finds its applicability in decision system that is found in a government context. 2. the emergence of stakeholder theory in the public system in the context of the development of e-government platforms as stated by lathan, since the '50s the structure of society is one of the associative type, interest groups being the based to its foundation. obviously, this remark is especially viable in the context of modern society in which there are very few activities, economic, political or cultural, which are not associated with at least one or two categories of stakeholders. in the same direction, baumgartner and leech (1998), taking as a starting point the stakeholder theory from organizational practice, said that “the public system stakeholder are a part of a context that highlights the behavior of government, while the government agencies are part of the same context which shows, on the other hand, the behavior of different categories of stakeholders”. corporate governance is a highly debated topic in academic area, where there are many disputes between different groups of researchers, as follows: • demb and neubauer (1992), sundaramurthy (2000) and westphal (1999) argued the usefulness and the need to integrate stakeholder theory in various public entities and relate it to the opportunities generated for society as a whole. to achieve this goal, however, the mentioned authors do not have a common vision in terms of optimal configuration framework to facilitate this process. • there are researchers in the field of strategic management, as eisenhardt (1989) and hawley and williams (1996), which despite their adherence to the integration of stakeholder theory in the public system, believe that: “because within certain categories of stakeholders it is manifested an opportunism behavior, generated by the desire for self-serving, operationalization of the public system theory must be made while establishing some mechanisms to promote procedural control”. • according to researchers from social sciences field (turnbull, 1997; davis et al, 1997; donaldson & davis, 1994), as strong supporters of the integration of theory in the public system, the various categories of stakeholders should “be cherished as real partners in governance”. moreover, according to sociologists, given “the intrinsic desire for self-actualization'' of different categories of stakeholders, they should be “empowered to exercise independent judgment”. currently, the transition to the electronic corporate governance as a result of assimilation and implementation of new information and communication technologies in the public system generates many disputes in academia field. even though most researchers recognize the importance of stakeholder theory in the public system, in the context of e-government platforms substantial changes occur from the perspective of “decision models, mechanisms for sharing the power and resources coordination” (allen et al, 2001). in this context, e-government is seen as “the embodiment of the challenges faced by corporate governance in the process of obtaining an optimal policy mix based on control and collaboration to maximize the value of different categories of stakeholders” (prahalad and ramaswamy, 2000). other theories which claim the necessity and usefulness of considering stakeholders in electronic governance are: 316 the coordinates and typology of relationship between the public system and the different categories of stakeholders • scholl (2001) has demonstrated, based on a comprehensive literature review, that the integration of stakeholder theory in the context of e-government platforms, although involves limits, generates “undeniable benefits to modern society”; • pardo and scholl (2002) notes that despite the benefits of integrating theory stakeholders in the e-government platforms, there are limits due to shortages in terms of conceptualization from the perspective of “the relationship between new information technologies and communication and stakeholders theory”; • being against the position taken by pardo and scholl, chan et al. (2003) argue that although initiatives to develop e-government platforms are often characterized by a “technical centric approach with minimal impact in terms of public involvement” the interest in developing this relationship is highlighted by the efforts towards implementation of sophisticated systems and the growing number of online services; • in the same direction can be mentioned flak and rose theory (2005) who argue that although the use of stakeholders in the context of e-government platforms may favor a phenomenon of increased critical positions and attitudes, this process of integration has the advantage of “a deeper understanding of the relationship between government and citizens”; • carter and bélanger (2005) and sæbø et al. (2011) consider that, in order to reveal the real usefulness of stakeholder theory in e-government platforms, the starting point must be a coherent process for identifying different categories of potential users of online services. this idea is supported also by gelder et all (2008) and kamal (2011) who states that, unlike the private sector, where theory highlights two major categories of stakeholders primary and secondary in public system practice there is a wider variety of concerned parts. 3. stakeholders typology in the public system in the current analysis context, particular importance should be given to identifying different categories of stakeholders in the context of e-government platforms development. the starting point in this analysis will be the theory proposed by mitchell et al (1997) which had used three attributes for identifying the different categories of stakeholders in the public system: power, legitimacy and urgency. according to these attributes, the different categories of stakeholders can be classified by: (1) the power of influence exerted by stakeholders on the public entity (an idea taken from the theory proposed by salancik and pfeffer (1997) under which power is defined as “the ability of those who possess the power to achieve the desired results”; (2) the legitimacy of different categories of stakeholders in relation to the public entity (an idea taken from the theory offered by suchman (1995) whereby legitimacy is “a generalized perception or assumption according to which the actions of an entity are desirable and appropriate only in the context of building social systems of norms and beliefs”; (3) the urgency of the requirements demanded by different categories of stakeholders, defined as “the degree to which stakeholders require immediate attention”. according to the authors of this theory, temporal sensitivity of stakeholders and the possible delays critics are two of the most important dimensions of this component. in fact, according to this theory, it is promoted the idea that not all categories of stakeholders have the same impact on public entities. later, having as starting point the theory proposed by mitchell et all, scholl (2004) mentions that another element delimiting the different categories of stakeholders is 317 neamțu, zaiț accounted by “their role in relation to the public entity”. in fact the author proposes a segmentation of stakeholders from the reality that, both citizens and organizations may have different roles, either simultaneously or successively. for example, the individual may be simultaneously or successively citizen, online service user or employee of the public entity. in like manner, a private company can be a simple stakeholder with secondary role, or be a primary stakeholder, as a provider of e government platforms. furthermore, the author notes that, particularly in the public system, the position of a stakeholder may change over time. there are times when short-term expectations of different categories of stakeholders in relation to the public entity differ from the ones in long-term. another perspective in stakeholders’ typology in the public field is found in marketing area. based on the relationship paradigm from marketing area, payne, ballantyne and christopher (2005) proposed a model that encourages, in the organizations field, a holistic perspective of the role played by different categories of stakeholders. the model, build by considering six markets consumer market, supply market, labor market, influence market, referral and domestic market (within the organization) suggests, in fact, expanding marketing and communication actions in relation to different categories of stakeholders associated with these markets. it seems that this model has been taken up in the public system and it proved being useful in terms of identifying a general typology of stakeholders. basically, depending on the role of different categories of stakeholders in relation to the public entity, the model has three dimensions: internal market (employees and primary stakeholders), public services market (online service users) and influence markets (politicians, community networks). 4. relational models in e-governance practice taking as its starting point the approach of integrating stakeholders theory in the public system, the literature and organizational practice provides a wide range of relational models that can be implemented within e-government platforms. depending on occurrence time, these models can be classified into two broad categories: • simple models that consider classical relational triangle the government, businesses and citizens; • complex models related to the latest developments in the information society, which extend the relational field by considering a broader range of stakeholder. modelele simple, cu caracter general, au ca premisă fundamentele platformelor de eguvernare, și anume crearea unui teren propice informării și colaborării cu diferitele categorii de părți interesate. conform teoriei propuse de fang (2002), cele trei componente ale modelului sunt: the simple models are built on fundamentals of e-government platforms, which mean to create a foundation for information and collaboration with various categories of stakeholders. according to the theory proposed by fang (2002), the three components of the model are: • e-government, covering the processes and structures that define both the external relations between central and local government entities and between national and international bodies, as well as domestic (public entities – employees, various government departments, representatives legislative executive representatives etc.); • e-business, which captures the government developed partnerships with the business field. here are captured both relations such as government market and the government private sector representatives; 318 the coordinates and typology of relationship between the public system and the different categories of stakeholders • e-citizens who reveal government developed partnerships with citizens, both in their capacity as users of online services as well as representatives of civil society. some of relational models that belong to the first category are presented below: • the model proposed by brown and brudney (2001), built on a 5 coordinates: government – government, government citizens, government business, government civil society and citizens citizens. this model was taken and improved by yildiz in 2007 (figure 1). figure 1. the relation model of e-government platforms proposed by yildiz source: yildiz, m., (2007) e-government research: reviewing the literature, limitations, and ways forward, government information quarterly, vol. 24, pp. 649 according to this theory, the five relational dimensions cover various spheres of the public system and involves special salient features, such as: the government government relationship is associated to e-administration dimension and has the following salient features: communication, coordination and standardization of information and services; the government citizen relationship covers e-government dimension and has as principles the following: communication, transparency, maximization of efficiency and effectiveness indicators, the standardization of information and services; the government business relationship has a wider coverage and can by associated with the e-government, the e-collaboration and e business. dominant features in this context are communication, collaboration and transactions; the government civil society relationship can be associated with e governance dimension (which is different from e-government) and has as dominant characteristics the efforts to ensure proper communication, coordination and transparency; the citizens citizens relationship is also associated to e-governance, but the interest cover communication, coordination and transparency. • similar coordinates are proposed in the same period by carcenac (2001) whose model is built on three relational dimensions: government – government, government business, government citizens. according to this theory, the government – government dimension covers the relationship between central and local government institutions, involving internet applications, procurement platforms, databases and structured and shared knowledge; the government business citizen business civil society citizen citizen government government g2b g2c g2g g2sc c2c 319 neamțu, zaiț dimension reveals the efforts to create an information architecture and online services; the government – citizens dimension covers all forms of direct communication and trade between the two components, namely: information on the actions of the central and local government, participation in public debates, pay taxes etc. • a classic model is also the one provided in 2009 by the keng siau and long yuan. as can be seen in figure 2, the novelty brought by this model, compared to the above ones, is the integration or rather the consideration in an autonomous manner of the government employees component. if the first two models consider this relationship as an implicit component of government – government, in the model proposed by yuan long and keng siau it becomes a self-contained component. unlike the above models, the framework proposed by keng siau and long yuan highlights in a explicit manner the objectives of the government, namely the construction activities involved in making a relationship with each of the 4 categories of stakeholders, such as: government citizens relationship, aiming to provide basic public services fit to drive the growth of this category of stakeholder; government business relationship, based on objectives aimed to improving services to the private sector (eliminating existing redundancy in data collection) and reduce the costs of specific services in the classic system; government government relationship, aiming, like previous models, to improve the collaboration and cooperation between central and local public entity; government staff relationship whose goal is to improve efficiency and effectiveness indicators in government administrations. to achieve this goal there are proposed both structural and methodological changes and improved working conditions (constant access to training, motivation levers etc.). • a similar model as the one provided by carcenac in 2001, is the relationship framework offered by koh and prybutok (2005). the only difference between the two is that the model offered by koh and prybutok operates a clear demarcation between the categories of internal and external stakeholders. . figure 2. the relation model of e-government platforms proposed by keng siau și yuan long source: k. siau, y. long (2009), factors impacting e-government developmnet, the journal of computer information systems, vol. 50, no. 1, p. 98. government – citizen g2c government – business g2b government – employees g2e government – government g2g individual organization in te rn al e xt er na l 320 the coordinates and typology of relationship between the public system and the different categories of stakeholders more complex relational models that reveal the latest stage in the development of egovernment platforms are offered by fang z. (2002), bellanger and hiller (2006), rowley j. (2011), chun-luna-reyes and sndoval almazan (2012). the model proposed by fang z. (2002 ) cover, as shown in figure 3, eight relational dimensions, namely: government citizens, citizen – government, government – business, business – government, government employees, government – government, government – nonprofit, nonprofit government. according to fang theory, each of the 8 relational components offers real opportunities for interaction, such as: g2c information, communication and transactional support designed to meet civil society needs; c2g obtain feed-back support from civil society; g2g information, communication, cooperation and transactions support that facilitates relationship between public entities; g2b information, communication and transactional support (e-auctions , emarketing ) designed for business environment; b2g obtain feed-back support from the private system; g2e information and communications support for employees; g2n informational and transactional communication support for non -profit organizations (political parties , social organizations, etc.); n2g obtain feed-back support from the non – profit organizations. although each of the eight components provides the information, communication and trading support, they are different in terms of provided information, the dialogue nature and the transactions types. another model which is part of the complex frameworks is the one provided by bellanger and hiller (2006). although the model complexity does not reach the above frameworks in terms of the considered components, the relationship proposed by bellanger and hiller is credited simultaneously or consecutively to highlight the state of the various different stakeholders categories. for example this relational framework highlights both individuals and organizations in their dual aspect users of government services or simple representatives of civil society/business. figura numărul 2.6. modelul relațional al platformelor de e-guvernare propus fang figure 3. the relation model of e-government platforms proposed by fang source: fang, z.(2002), e-government in digital era: concept, practice and development, international journal of the computer, the internet and management, vol.10, no.2, p.10. central public entity g2g g2e local public entity g2g nonprofit organizations g2n n2g citizens business g2c c2g b2g g2b 321 neamțu, zaiț as can be seen in figure 4, the model proposed by the two authors is divided into six parts, as follows: g2is (government citizens, users of online); g2ip (government individuals, as part of the political process); g2bc (government – business, as users of online services); g2bmkt (government – business, as suppliers of goods and services); g2e (government employees); g2g (government government). taking as its starting point the various stakeholders categories that were identified in the public system, jennifer rowley (2011) proposes a similar model to that provided by bellanger and hiller. her model is divided into 12 parts, as follows: g2is (government – citizens users of online services); g2ip (government – individuals as part of the political process); g2bc (government – business as users of online services); g2bimm (government – business as users of online services); g2bmkt (government business as suppliers of goods and services); g2g ( government government); g2e (government employees); g2epm (government employees, managers of e-government); g2eitr (government – employees, it specialists); g2n (government nonprofits); g2np (government nonprofit organizations, political parties); g2nrei (government nonprofit, education and research) . figure 4. the relation model of e-government platforms proposed by belanger și hiller source: belanger, f., hiller (2006), a framework for e-government: privacy implications, business process management journal, vol. 12, no. 1, pp. 48–60. 5. conclusions beyond the many views on the construction patterns details of the relational egovernment platforms, there are four classical elements that remain fundamental: government – government, government citizens, government business and government community. central public entities local public entities other public entities business users suppliers civil society users citizens employees g2g g2g g2e g2b g2bc g2bmkt g2c g2is g2ip 322 the coordinates and typology of relationship between the public system and the different categories of stakeholders a summary of the responsibility spheres of each four relational coordinates is shown below. the governance governance relationship aims to: improve service quality and reduce the costs of their provision in the classic system; uniform internal processes; uniform requirements among the various levels of government; facilitating information exchange and team initiatives; changing the culture of civil servants; the transition from reactive to the proactive behavior; increasing administrative efficiency by reducing transaction costs; consideration, in all undertaken actions, of the relation cost effective benefits; improving quality and reducing decision-making time; improving the government transparency etc. the government citizens relationship aims to: providing quick and easy access to information and public services for people; improving the quality of public services; providing services directly to citizens and to a lesser extent through agencies or other servants; ensuring a trust climate and understanding between the government and citizens; citizens' participation in decision-making and governance process; promoting stakeholder involvement and participation in local democracy and urban development. the government business relationship aims to: reduce the difficulties faced by businesses through facilitating access to information; standardization of the requirements regarding information needs; establishing effective ways to ensure interaction between government and business; development of a flexible and competitive urban economy on the regional, national and global level; training citizens in it knowledge and increase flexibility to adapt to the competitive economy demands. the governance community relationship includes: the establishment of the framework for optimal urban strategy in order to achieve community goals; piloting urban governance (create conditions for urban partnerships); promoting good governance (transparency growth, building a climate of trust, promote the sense of accountability, prevent corruption, promote collaboration and cooperation); providing the necessary support for the initiation and implementation of public policies (by engaging citizens in policy and ensuring the process transparency, by urban planning and urban management) etc. whatever the nature of the provided services, it is clear that both individuals and society in general, and organizations, as business representatives, will be found in a symbiosis with public structures throughout life cycle of e-government platforms. references allen, b.a., juillet, l., paquet, g., roy, j. 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(2007), e-government research: reviewing the literature, limitations, and ways forward, government information quarterly, 24, 646–655. 325 rezumat studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro e-business a contemporary realistic form of successful business ovidiu leonard turcu “vasile alecsandri” university of bacău t_ovidiu@softhome.net andreea feraru “vasile alecsandri” university of bacău andreea_feraru26@yahoo.com abstract nowadays, businesses are founded on the law of excluded middle and have to make a choice between two paths: they can either choose to evolve and keep pace with the technological trends, or to stagnate and wither just like a flower without water does, and so they become useless – both ways can be probable in the current economic context. together with the technological evolution of the world, a new type of business has emerged on the business market, namely electronic business. numerous websites and companies which deal with online sales are present on the market. whether they organise online auctions or offer access to information pages or databases in exchange for payment, electronic businesses represent a new manner of doing business, a domain which is currently expanding. keywords business; economy; intangible resources; e-commerce; e-business jel classification f15; o10; m10 the new economy (also called digital economy) is based on the improvements of the digital revolution and the management of information industry, which have a number of specific attributes: they can be differentiated, individualized and personalized incessantly, they can be transmitted to a large number of people who are connected to a network and they can be obtained rapidly. if these items of information become available to the public and are transparent, they can help people know a situation better and thus make better decisions. the organisations of the new economy tend to be flat, decentralized and open to employees’ initiatives. the unprecedented development of information technologies over the last twenty years, which has been determined by the necessity to store and rapidly transmit information at very low prices, has revolutionized global commerce, direct or retail commerce, thus redefining the classical principles of marketing. nowadays, the term “electronic commerce” is synonymous with profit increase. commerce, within the process of managing a business, represents an activity that generates value, using the internet as support or specific software programmes. numerous firms use the internet for advertising purposes and online marketing is an opportunity to create the image of a firm and to attract customers. companies convey technical information and use the web page as a platform for the announcement of news. employing their own website as a store, they can offer products and receive orders. the word internet first appeared in 1965 and was developed by an agency dealing with research projects, namely defense advanced research projects agency (darpa) of the u.s. department of defense. as the word origin shows, the internet 267 mailto:t_ovidiu@softhome.net mailto:andreea_feraru26@yahoo.com turcu, feraru is an interconnected network linking or interconnecting tens of millions of computers around the world. the population of the world in december 2012 exceeded 7 billion people, out of which 2.4 billion people are connected to the internet, as shown in figure 1. 45% 22% 11% 10% 7% 4% 1% asia europe north america lat am/ caribb africa middle east austalia/ oceania figure 1 the world's population is connected to the internet source: internet statistics in the worldwww.internetworldstats.com table 1 population statistics and internet use in the world population statistics and internet use in the world, as of 30 june 2012 world regions population internet users increase 2000 – 2012 africa 1,073,380,925 167,335,676 3 606.7% asia 3,922,066,987 1,076,681,059 841.9% europe 820,918,446 518,512,109 393.4% middle east 223,608,203 90,000,455 2 629.9% north america 348,280,145 273,785,413 153.3% latin america 593,688,638 254,915,745 1 310.8% australia 35,903,569 24,287,919 218.7% total in world 7,017,846,922 2,405,518,376 566.4% source: internet statistics in the world www.internetworldstats.com in romania, out of the total population of 21.848.504 people, 44.1 % of them had internet access in june 2012, which means a total number of 9.642.383 people, according to the data offered by internetworldstats.com. it can be easily observed that the internet’s popularity is continuously and significantly increasing and easy and quick access to information has become a necessity for human life. we cannot deny the fact that this evolution has a major impact on the economy with regard to: the creation of new business models, the diversification of existing ones, or the growth of the labour market’s potential and its occupancy rate in the future. due to this diversity of the market, which undergoes continuous change and comprises a large number of service suppliers, it is necessary to allow enterprises (especially smalland medium-sized companies) to have access to a ‘source’ where they could find the appropriate support for the application of the electronic commerce solutions 268 e-business a contemporary realistic form of successful business to their own activity. a single person now has the capacity to run an entire business and work from home in front of the computer. if in the industrial era people like henry ford or thomas edison represented the group of billionaires, nowadays things have changed. in the information age, people like bill gates, michael dell and the founders of internet companies have become young millionaires or even billionaires. these young people will soon surpass the well-known businessman bill gates in matters of wealth. this fact results from the power of the transition from the industrial to the informational era. this also entails that the online trading of goods and services represents an extension of current commerce. this extension of traditional commerce to include online commerce greatly impacts the economy, in relation to aspects concerning the setting up of new enterprises, the diversification of existing ones, or the labour market potential and its future increase in occupancy rates. online commerce is not restricted by state frontiers; however, it depends on the existence or absence of computer networks. online commerce allows even small suppliers, irrespective of their geographical origin, to be omnipresent and do business all around the world. online commerce positively influences the activity of small and medium enterprises and also supports customers’ choices by offering them a wide range of options. for certain observers of the phenomenon, electronic commerce has the same contents as electronic business or e-business and makes reference to any type of financial transaction which uses information technology. others consider that the notion of “electronic commerce” covers the complete sales circuit, including marketing and the act of selling as such. still, there are analysts who believe that electronic commerce represents any type of commercial transaction which is performed electronically for the purchase of tangible products (such as book, cds, travelling tickets) or intangible ones (like software, tourist services etc.). however, mention should be made that electronic commerce (e-commerce) must not be confused with electronic business (e-business). these two terms must be understood correctly because they represent two different concepts. electronic commerce is the term used when describing the process of transacting goods or services on the internet. on the other hand, electronic business involves the fundamental transformation of classical business mechanisms into a digital network based on the internet. the difference between the two concepts derives from the degree in which an organisation transforms its operations and processes into digital mechanisms via the internet. electronic business can include any process carried out by a firm by means of employing the internet, including internal operation such as staff training. electronic commerce, as compared to electronic businesses, is quite easy to implement because it involves three types of integration: 1. vertical integration of existing web interfaces corresponding to classical transactional processes; 2. integration of companies which possess client or supplier websites or intermediary websites such as virtual markets; 3. integration of technological processes that correspond to managing client orders and client support. a reference model for electronic business, which is shown in figure 2, creates the framework for the quantitative approach of the problem and defines conceptually the e-business activities in order to identify improvement opportunities. the reference model consists of four levels, which are grouped into two main blocs/layers. the superior layer focuses on the nature of the business and processes that provide the services offered by the website. the inferior layer concentrates on the manner in which clients interact with the website and the orders they make by means of the 269 turcu, feraru resources offered by the infrastructure. each level of the reference model is associated with two large classes, namely descriptors and metrics (measure system), which are employed for the quantitative characterisation of the level. figure 2 the reference model for e-business source: own illustration from another viewpoint, e-commerce and e-business have a set of common characteristics: • enhancing processes which deliver value; • lowering costs and increasing companies’ profits; • they use an infrastructure that consists of: databases, applications, servers, security, management instruments and systems; • they involve the creation of new value chains linking the company, clients and suppliers; • they include major organisational changes (potentially destructive ones). the risks of failure or of limited success consequences can be much higher in case of electronic business than for electronic commerce. thus, a wise decision could be the progressive implementation of ecommerce processes, and only after that should the business be transformed into an ebusiness. quick changes can be disastrous for the future. the digital economy or the new economy can be defined as an economy that is based on digital technology, including digital communication networks, software, computers etc. the concept of digital economy also comprises electronic commerce and electronic businesses. table 2 presents the various forms of commerce and its evolution towards electronic commerce. business vision technologi cal vision business model functional model client model resource model business characteristics navigation functions and structures types of client and behaviour website architecture and service demands e xt er na l m et ri cs in te rn al m et ri cs 270 e-business a contemporary realistic form of successful business table 2 forms of electronic commerce brick and mortar business types the classical model of classical businesses in which all the business is conducted exclusively off-line. physical products are sold, products which are manufactured by means of physical processes. click and mortar business the business type where organisations carry out a number of on-line activities, but the primary activity consists in physical production. virtual business the model of organisations in which the economic operations are conducted exclusively in the virtual world – via the internet. electronic market (emarketplace) a virtual market where buyers and sellers meet in order to exchange goods, services, money or information. in reality, the ebusiness concept means much more than electronic commerce. the difference between the two could be that the term ebusiness defines the strategy, whereas ecommerce represents a part of this strategy – ebusiness. the latter aims at strengthening relations with clients and partners, as well as improving efficiency by means of various strategies. figure 3 the succesion of the traditional process source: "marketing management", kevin lane keller, ed. pearson education, 2009 271 turcu, feraru figure 4 the succesion of creating & delivering value source: "marketing management", kevin lane keller, ed. pearson education, 2009 a business model which uses the internet can be defined as a type of architecture for a product, service or information flow, including the description of participants in the business, their roles and income/revenue sources. for instance, among the most popular models which generate revenue for companies we find: a) charging fees for commercials (adwords.google.com); b) selling goods and services (for example www.emag.ro – selling products, www.bt24.ro – banking services); c) selling digital contents (www.apple.com/itunes/ ); d) taxing the processing of transactions which are conducted by two web parties (www.sagepay.com). the choice of the appropriate model can be made after several aspects are clarified, such as: the aim and mission of the business; the business target; measurable objectives; market size; whether the electronic market is open or restricted to certain groups; income/revenue model. electronic commerce is not solely restricted to the internet; it also includes a large number of applications in the system: videotext, teleshopping, off-line environment, sales catalogues on cds, networks owned by corporations etc. conclusions in conclusion, we can point out that ebusiness comprises the electronic means used by a firm in order to manage the business, whereas ecommerce clearly establishes the methods used by the company website in order to facilitate the selling or purchasing of products online. epurchasing involves the acquisition of products, information or 272 http://www.emag.ro/ e-business a contemporary realistic form of successful business services, generally via the internet. this possibility of transferring the buying process to the virtual environment can generate significant profit for the companies that apply the method. some of the advantages created by electronic businesses include: eliminating market access barriers, reducing the possibility of purchasing replaceable products, reducing marketing costs by augmenting the power of sales markets, increasing the informational density among participants in the virtual market, both quantitatively and qualitatively, producing advantages by reducing costs for the collection, storage, processing and transmission of data, which also leads to increased levels of accuracy, promptness and topicality concerning the information. currently, a number of firms have become well known in the romanian business environment, such as emag.ro and okazii.ro. these sites represent two business models that have successfully combined electronic platforms with physical products, so which is the result? a gigantic matchless business! references c.r.c.e. (2000), secretele comerţului electronic. ghid pentru exportatoriîntreprinderi mici şi mijlocii, interational trade center unctad/wto, geneva. curac, daniel, drăgan, florin (2004), sisteme informatice pentru comerţ electronic, timişoara, editura orizonturi universitare. john allen coord. (1997), ghidul întreprinzătorului particular, bucureşti, editura tehnică. kenneth, c. l. (2004), e-commerce – business, technology, society, pearson education. manzoor, amir, (2010), e-commerce: an introduction, editura lap lambert acad. middleton, john (2009), maeştrii afacerilor online, bucureşti, editura meteor press. oecd (2000), e-commerce for development prospects and policy issues, technical paper, no.164. oprean, d., racoviţan, d. m., oprean, v., rusu, l. (2007), managementul afacerilor pe internet, editura risoprint, cluj-napoca. 273 microsoft word apostoaie constantin marius_eng.doc the importance of efficient territory management in distribution planning ioana olariu, “vasile alecsandri” university of bacau, romania abstract the current paper is a theoretical approach to the management of territories according to sales force, which has an important role in the realization of distribution. the central element is the way in which agents split their efforts between the activities and routes they are responsible with. a related issue is that of establishing what comes first – defining the sales territory or performing the selling. the effects of the interaction between the number of distribution representatives and the delimiting of the territory they cover influence the measurement of the individual elements that contribute to achieving commercial performance. keywords workload, market potential, the method of delimiting territories by accumulation, the method of delimiting territories by decomposition, time management. jel codes: m 31 the basic elements of territory delimitation commercial territories are delimited in order to help agents sell more efficiently. delimitation is done by allocating a number of existing and potential clients to each distribution representative (dr) acting in a given area, usually, but not always, established on geographical criteria. the reasons for territory delimitation and the criteria according to which this is done may vary a lot from one case to another. division into commercial territories is not required or useful in all situations. reasons against these delimitations may occur when it comes to selling to friends or social contacts, or selling with the help of references received from other existing clients, as is the case of insurance or financial investment companies. another reason against the existence of territories could also be the small size of the market, the reduced number of clients or dr, which does not justify such a division. where information about potential clients or concerning the way in which a product would be received is not easily available, managers should leave the demarcation of territories for when these aspects will have been clarified. the companies establish commercial territories out of the following reasons: • to cover the whole market. territories allow for the identification of existing or potential clients in a given area, reducing thus the likelihood of omitting some business opportunity or the overlapping of contacts and, therefore, helping to avoid excessive transport costs. • to define the responsibilities of each dr more accurately. this delimitation allows an easier classification of accounts by name, number and frequency of contacts. • to better adjust the selling activity to the clients’ needs. this is possible due to various reasons related to the respective location, such as knowledge of the local conditions and customs. once more, similarity between distribution representatives and their potential clients may prove to be highly significant. studies and scientific researches economic edition, no. 15, 2010 416 • to improve customer relations. the distribution representatives in a given area may find out more about their clients and establish a closer relation with them, visiting them regularly, a thing which represents, by itself, a time-saving source. but excessive contacts and wasting time with too many courtesy visits should be avoided. • to reduce distribution expenses. the number of travels and the related costs are much more reduced if they are situated within the same area. for this reason, most of the companies insist that their distribution representatives should live in the area they cover. • as means of facilitating performance evaluation. commercial situations related to previous periods, to a plan or to some measure of the potential are easier to work out and more accurate when they refer to a well-defined territory. sales managers can also draw comparisons between territories which could help them realize how to improve the activity of the entire sales personnel. • to help the distribution representatives’ work. demarcating territories supports a better coordination among the different departments of a company, between the concrete marketing and advertising activities undertaken by it, at the same time contributing to sustaining and motivating distribution representatives who thus become managers of the areas they cover. the most convincing reason is that territorial delimitation facilitates the implementation of the concept of marketing, contributing to a better identification of the clients’ needs and allowing for more specific actions with a view to satisfying them. in the environment in which selling and distribution take place nowadays, the ability to conduct an efficient management of territories is becoming increasingly important, this being the prerequisite for achieving optimum distribution in terms of costs. the widely accepted procedure for establishing commercial territories covers the following five phases: phase i: choosing the fundamental unit to better define territories, one chooses a starting point that relies on different preexisting divisions, such as economic regions. the differing population density, income differences and industrial particularities make these divisions unequal in terms of their commercial potential. where possible, it is recommended that a smaller starting unit be established, because larger commercial areas may be subsequently created by merging several of these divisions. the market features, the distribution systems and the company reputation are factors of greater influence than the simple geographical borders. phase ii: evaluation of accounts and commercial potential the data systems concerning markets may provide all the information required to make decisions in this respect. in the cases where exact information may be obtained about the market and clients, territory organization can be relatively easy. this involves the classification of all potential clients into different categories, such as yet unverified tracks, existing, past or future clients. the advantages of using computerized systems materialize into the ability of quickly selecting potential accounts according to a series of relevant features. computers can also be used in storing information about the status of the accounts, their real and potential value. the majority of companies divide their accounts according to a classification of the abc type: a = highly important accounts, b = average importance accounts, c = less important accounts. phase iii: the analysis of distribution representatives’ workload the agents’ workload is an estimate of the time and efforts required to cover the assigned geographical territory. this approximation contains the number of accounts of different studies and scientific researches economic edition, no. 15, 2010 417 types, the frequency of contacts, the time allotted to each of them, the time needed to travel among contacts, as well as the time spend with non-commercial activities. the difficulties which may arise when calculating the value of the workload include: • type of product. fast-moving consumer goods require less explanations or demonstrations than technological products. the activity in this field is carried out recurrently, according to some well-established, almost routine patterns. there are, however, certain industrial or other special goods whose benefits require a more detailed presentation, making such visits take longer. • type of sales. distribution representatives may deal with developing and consolidating an account which may take them more time than servicing the existing accounts. they can be faced with having to contact several persons within the same account whereas, in the other cases, they only have to meet with the actual customer. certain types of sales require some missionary or development activity, while others may need a larger-scale promotional activity. • the novelty of the products or of the market. in the case of developing products or markets, it is expected that there should be a need of longer time for each visit and less sales for each account than in the case of existing products or accounts. accounts take time to develop and a large number of accounts means a greater workload in a developing area than is needed for achieving the same volume of sales in a well-established territory. • the market share, the position and the competitive advantage of the company in the respective area. if competitors are already well positioned on the respective market, the work of distribution representatives to maintain each account will be far more difficult and will usually require more time. most companies have a larger market share at home, that is why the task of distribution representatives is substantially more difficult when they have to work in regions away from the company’s headquarters. it may happen that some agents obtain better results even in such circumstances, but this may be given rather by a greater efficiency of the distributors in the respective area than their own dealer qualities. phase iv: delimitation of basic territorial units the objective of this phase is to determine the commercial potential of the distribution representative assigned for a given area. this potential is, in its turn, related to the objectives of the sales staff. as in the case of sales forecasts, there are two distinct methods which may be used: the method of calculation by accumulation and the method of decomposition. the procedure is as follows: 1. the number, size and location of customers are established, also taking into consideration their current, past and potential accounts. these accounts can be classified and grouped properly, for example according to size or other criteria. 2. the number of contacts needed for each account, the time and frequency of visits are determined. 3. a calculation is made concerning how many accounts each dr can serve. it is useful to use an abc classification. specifically, there will be an average of contacts that have to be made daily, the average frequency for each account and the average time for selling in each case. 4. the demarcation lines are drawn, taking into consideration a realistic amount of work which should be commensurate with the basic geographical unit. the method of calculation by accumulation can be applied with the help of a computerized system. information about each buyer resulted from the data collected during contacts may be used to maintain a file with information about clients (vavra, 1992). such hypotheses are more difficult to sustain in practice. or, on the contrary, managers may adopt the method of decomposition in territory planning: starting from a nationwide estimate of the market potential and market share, one may approximate the sales potential; this estimate is then studies and scientific researches economic edition, no. 15, 2010 418 divided by the number of people available (or which can be recruited); finally, realistic geographical boundaries are drawn. the disadvantage of this method is that by trying to equalize the territories’ commercial potential, a difference in workloads occurs which makes geographical borders unrealistic. this issue is further strengthened by the variations in market conditions and the fluctuating efficiency of distributors, so that this quite simplistic method turns out to be, in fact, quite complicated. phase v: assigning distribution representatives to territories after establishing the territories, these must be individually assigned to distribution representatives. these may differ in knowledge level, skill and ability, which makes some be more efficient than others. practice has shown how important it is to find distribution representatives that match the customers but beside this, there are still other factors which allow them to be efficient. the managers’ responsibility is to put these variables in order of priority, trying at least to improve the situation of each of them if not to find the best solution. differences in skill, as well as the agents’ desire or inclination to deal with other areas than the ones they have been assigned to may require the use of compromise which, although not optimal, is still applicable. time management most improvements in this respect may be achieved by agents themselves through more discipline and increased professionalism. among possible improvements, we may mention: the work day should start earlier and end later; less discussions; less breaks; less protocol actions. efficient time management means: better work planning; less visits to undecided or unimportant clients; better use of travel and waiting time; an increased use of the phone, including for establishing the meeting list. factors which distribution representatives should take into consideration when managing their duty hours include: time for elaborating official documents; duration of each visit; travel duration; number of visits; order of visits; time given to developing new relations; time taken by non-commercial activities; time wasted in making conversations with clients. as recommended as it might be to allow each dr to manage time on one’s own, managers have the obligation not only to monitor, but also to stop the incorrect use of time and to promote more efficient practices for making sales. conclusions an optimal territorial demarcation has the following features: • areas are easy to administer; • sales potential is relatively easy to estimate; • time needed to travel and related costs are reduced to the minimum; studies and scientific researches economic edition, no. 15, 2010 419 • there is a homogeneous distribution of opportunities to sell products among existing and potential customers; • workloads are equalized. the most important factors to be taken into consideration when establishing territories are the market potential and the density and dispersion of accounts. references 1. armstrong, g.m. (1976) „the schedule model and the salesman’s effort allocation”, california , management review, 17 (4): 43-51; 2. cravens, d.w., woodruff, r.b., stamper, j.c. (1972) “an analytical approach for evaluating sales territory performance”, journal of marketing, 36 (i): 31-37; 3. donaldson, b. (2001) managementul vânzărilor. teorie şi practică, codecs publishing, bucureşti; 4. johnston, m.w., marshall, g.w. (2006) sales force management, mcgraw-hill irwin publishing, 8th edition, new-york; 5. parasuraman, a., day, r.l. (1977) “a management-oriented model for allocating sales effort”, journal of marketing research, xiv (feb): 22-23; 6. ryans, a.b., weinberg, c.b. (1979) “territory sales response”, journal of marketing research, xvi (nov): 453-465; 7. vavra, t.g. (1992) aftermarketing: how to keep customers for life through relationship marketing, il: irwin, homewood. studies and scientific researches economic edition, no. 15, 2010 420 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 32, 2020 http://sceco.ub.ro 92 access to credit and sustainability of rural households poverty status: a case from côte d'ivoire zrakpa melaine ouoya université félix houphouët boigny abidjan ouoyamelaine@yahoo.fr abstract based on data from the households living standard survey (env2015), we analyze the impact of credit on poverty status stability (ex-post and ex-ante poverty) and then study the regional gaps between poverty and vulnerability to poverty in the rural environment in côte d'ivoire. we slightly modified the model of chaudhuri et al. (2002) to estimate the vulnerability to poverty and consider the poverty index as our measure of poverty. we construct a latent variable that is equal to the square of the gap between poverty and vulnerability to poverty and then use a tobit model to estimate the influence of credit on that variable. our results show that credit makes poverty status unstable by widening the gap between ex-post and ex-ante poverty (poverty and vulnerability to poverty). we also find that the regional distribution of poverty is different from that of vulnerability to poverty in the rural environment in côte d'ivoire. keywords credit; poverty; vulnerability; sustainability; rural households; côte d’ivoire jel classification r20; i32 introduction in the field of development studies, the emergence of the theme of the economic vulnerability of populations dates from the beginning of the 2000s. it followed the analyzes of poverty and joined the analysis of the consequences of natural, political disasters or other which plunges or keeps part of the population in poverty. the economy generally conceptualizes the vulnerability of populations as the result of an insufficient response to a risk which is here that of becoming poor. households face various risks and do not know if a future shock will hit them in the future. the occurrence of such a shock could modify the poverty status of the household by tilting it into poverty (if it was not already there) or simply by keeping it in poverty if it was already poor. thus, the assessment of poverty at a given time is a static approach, not taking into account possible changes in the future. when assessing vulnerability, we refer to the dynamic perspective. vulnerability is explicitly prospective and tries to include the risks likely to push people into poverty in the future. vulnerability research is closely linked to the study of shocks and the risks they generate (wisner et al. 1994). their purpose is to identify the systems, elements of a system or the population groups most exposed to the consequences of a major disturbance. these approaches have led to the identification of "vulnerable systems" or "vulnerable populations", in order, with a view to prevention, to implement actions making it possible to reduce the consequences of shocks on the elements thus targeted. this approach has been qualified as epidemiological management (bidou et al., 2012). in côte d'ivoire, like many developing countries, the measurement of poverty has been the subject of particular attention by decision-makers and researchers. several works access to credit and sustainability of rural households poverty status: a case from côte d'ivoire 93 carried out mainly by state institutions have made it possible to measure poverty with a view to designing a policy to combat poverty. the 2008 household living standards survey conducted by the national statistics institute (ins) found that almost half of the population, or 48.9% of the population, was poor. the daily individual consumption of this segment of the population was less than 661 fcfa (adjusted poverty line). in 2015 (env2015), this same study conducted by the ins found a reduction in poverty to 46.3% with a poverty line established at 737 fcfa per day. ouoya (2019) estimates the vulnerability to poverty of rural households in côte d'ivoire and founds that in the analysis sample 25% of households are poor while 34% are vulnerable to poverty. the work of ouoya (2019) also showed that the sector of activity of the head of household, his level of education and his access to credit are significant determinants of the vulnerability of rural households to poverty. in the wake of these previous works, this study is interested in the analysis of the stability of the poverty status over time in view of a better impact of poverty reduction policies. it’s about explaining the gaps between poverty and vulnerability given access to credit. several specific objectives are thus targeted, namely: measuring poverty and vulnerability to poverty in rural areas in côte d'ivoire; studying the influence of access to credit on the stability over time of the rural households poverty status; analyzing the interregional heterogeneity between poverty and vulnerability to poverty. it is for us to test two research hypotheses namely: h1: access to credit makes poverty status more stable over time; h2: there is a concordance between the regional distributions of poverty and vulnerability to poverty within the rural environment in côte d'ivoire. this research will be conducted according to the plan designated below: the first section will be devoted to methodology, that is to say to the presentation of the analysis model and data. the second section will present the results of our analysis and the resulting discussions when the last section concludes. methodology the data used to carry out our various models and the models themselves will be presented in this section. the first subsection will present these data that comes from the household standard of living survey conducted by the national institute of statistics (ins). the second subsection will be devoted to the presentation of the research methodology. the data the data used for this study come from the 2015 household living standards survey (env2015). this survey was carried out by the national institute of statistics (ins) côte d'ivoire. its main objective was to collect information to improve the planning and evaluation of economic and social policies in côte d’ivoire. the universe of this survey is made up of all african households residing in côte d’ivoire. the sampling frame used was the general census of population and housing (rgph2014). the total sample size is 12,900 households for the 33 strata (31 regions plus the city of abidjan and the yamoussoukro autonomous district). thus, this size makes it possible to guarantee representativeness at the level of each stratum. this study focuses only on households living in rural areas. the database used includes 2,998 observations. descriptive statistics for this study sample are available at the outcome level of our analysis. after presenting our database, we reveal in the following subsection the analysis model. ouoya 94 analysis models two measures are useful for the conduct of this work: on the one hand, the incidence of poverty (number of individuals whose consumption is below the poverty line), on the other hand, the probability of falling into poverty (prediction of poverty status). we predict the status of poverty and therefore vulnerability to poverty from the model presented by chaudhuri et al. (2002) that we modify to take into account our requirements. this model predicts the probability of a household falling into poverty according to its socio-economic characteristics. we are modifying this basic model to take into account household access to credit. here, predictions of vulnerability to poverty will make it possible to classify the population into three groups, namely the very vulnerable (individuals whose probability of falling into poverty is greater than 50%), the vulnerable (those whose probability is between incidence of poverty and 50%) and the non-vulnerable (those whose probability of becoming poor is lower than the incidence of poverty). at the end of this first estimate, two lines of research will be retained for the rest of the work, namely the analysis of regional correspondences between poverty and vulnerability and then, the study of the determinants of the gaps between poverty and vulnerability. vulnerability is a prospective concept, and we retain that vulnerability is the risk or probability that a household will become or remain poor in the near future given its characteristics. such characteristics consider socio-economic indicators and we add household access to credit as an additional variable. a household is poor if its consumption per equivalent adult is below the poverty line. households vulnerable to future poverty are those with low levels of expected consumption and / or are subject to high variability in their well-being. we model the expectation of the mean and the variance of future per capita consumption. the conditional mean of the log of future consumption is assumed to be linear to access to credit and to household characteristics. the regression model is as follows : 𝑙𝑙𝑙𝑙𝑃𝑃𝑃𝑃𝑃𝑃𝑖𝑖𝑖𝑖+1 = 𝛼𝛼 + 𝛽𝛽𝑋𝑋𝑖𝑖𝑖𝑖 + 𝜃𝜃𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 + 𝜀𝜀𝑖𝑖𝑖𝑖 (1) where 𝑃𝑃𝑃𝑃𝑃𝑃𝑖𝑖𝑖𝑖 denotes consumption per adult equivalent of household i at current time t, 𝑋𝑋𝑖𝑖𝑖𝑖 is a vector of socioeconomic characteristics of household i at present t. 𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 is a binary variable taking the value 1 if household i had access to credit during the last twelve months preceding the household standard of living survey and 0 if not. beyond socioeconomic characteristics, we believe that access to credit has an impact on both current consumption and future household consumption (ouoya, 2019). we assume that the mean of the error terms is independent of the 𝑋𝑋𝑖𝑖 and of the variable 𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 that is to say : 𝐸𝐸[𝜀𝜀𝑖𝑖𝑖𝑖+1|𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖, 𝑋𝑋𝑖𝑖𝑖𝑖] = 0. similarly to chaudhuri et al. (2002), we assume that the conditional variance is linearly related to access to credit and to the socioeconomic characteristics of the household. given that 𝐸𝐸[(ln 𝑃𝑃𝑃𝑃𝑃𝑃𝑖𝑖𝑖𝑖+1 − 𝐸𝐸[ln 𝑃𝑃𝑃𝑃𝑃𝑃𝑖𝑖𝑖𝑖+1|𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖, 𝑋𝑋𝑖𝑖𝑖𝑖])2|𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖, 𝑋𝑋𝑖𝑖𝑖𝑖] = 𝐸𝐸[𝜀𝜀𝑖𝑖𝑖𝑖+12 |𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖𝑋𝑋𝑖𝑖𝑖𝑖], the model variance regression model is as follows: (𝜀𝜀𝑖𝑖𝑖𝑖+1)2 = 𝛼𝛼� + �̂�𝛽𝑋𝑋𝑖𝑖𝑖𝑖 + 𝜃𝜃�𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 + 𝑢𝑢𝑖𝑖𝑖𝑖+1 (2) this two-equation model is estimated sequentially using ordinary least squares (ols). we estimate equation (1) and the parameters obtained are used to construct the residuals. the squares of the residual parameters are used in equation (2) to estimate the conditional variance of future consumption by individuals in the household. chaudhuri et al. (2002) use the socioeconomic characteristics of the household to predict the future poverty status of the household. bah (2015) concludes in his work that this procedure proposed by these authors is weak in its ability to accurately predict future poverty status. according to this author, the introduction of current consumption as a predictor of future consumption makes it possible to circumvent this problem. for access to credit and sustainability of rural households poverty status: a case from côte d'ivoire 95 our part, we introduce access to credit as a predictor given the influence it could have on the current level of household consumption. according to the work of chaudhuri et al. (2002), we assume that future consumption is log normally distributed with a conditional mean and variance obtained through the two-step regression presented above. this makes it possible to estimate the vulnerability to household poverty conditional on access to credit and household characteristics through the following model: 𝑉𝑉𝑢𝑢𝑙𝑙𝚤𝚤𝑖𝑖� = 𝑃𝑃𝐶𝐶�(𝑙𝑙𝑙𝑙𝑃𝑃𝑃𝑃𝑃𝑃𝑖𝑖𝑖𝑖+1 < ln 𝑍𝑍|credit, xit) = φ� ln z−e�[ln pccit+1|credit,xit] �v�[ln pccit+1|credit,xit] � (3) where z is the poverty line. another way to estimate (3) is to directly estimate the probability of being poor in t + 1 using a probit model and then hypothesizing that the conditional variance of future per capita consumption is constant across households. bah (2015) finds that such a model is simpler to estimate and makes it possible, for example, to assess the importance to be given to the inter-temporal variance of consumption to depend on access to household characteristics. for the evaluation of poverty, the indicator retained is the incidence of poverty or poverty ratio (p0) which is simply equal to the number of poor individuals compared to the total number of individuals. in 2015, any individual whose daily consumption is less than 737 fcfa or 269,075 fcfa per year is considered poor in côte d'ivoire. following the estimation of poverty and vulnerability to poverty, we design a latent variable equal to the square of the poverty / vulnerability to poverty gap. this latent variable is as follow : 𝐷𝐷𝑃𝑃𝑉𝑉ℎ𝑖𝑖 = (𝑃𝑃0ℎ𝑖𝑖 − 𝑉𝑉𝑢𝑢𝑙𝑙ℎ𝑖𝑖)2 (4) where 𝐷𝐷𝑃𝑃𝑉𝑉ℎ𝑖𝑖 denotes the square of the poverty / vulnerability to poverty gap of household h at current time t. 𝑃𝑃0ℎ𝑖𝑖 is a binary variable relating to the status of poverty; it takes the value 1 if the per capita consumption of household h at current time t is below the poverty line and 0 if not. 𝑉𝑉𝑢𝑢𝑙𝑙ℎ𝑖𝑖 is the probability evaluated at current time t for household h to fall into poverty in the near future (chaudhuri et al. 2002). to estimate the determinants of the square of the poverty / vulnerability to poverty gap, we use a tobit model according to the following specification 𝐷𝐷𝑃𝑃𝑉𝑉ℎ� = 𝛼𝛼0 + 𝛼𝛼1𝑃𝑃𝐶𝐶ℎ𝑖𝑖 + 𝛼𝛼2𝐹𝐹𝐹𝐹ℎ + 𝛼𝛼3𝐸𝐸𝐸𝐸ℎ𝑖𝑖 + 𝛼𝛼4𝑂𝑂𝐷𝐷ℎ + 𝛼𝛼4𝐶𝐶𝐴𝐴ℎ𝑖𝑖 + 𝛼𝛼5𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶ℎ + 𝛼𝛼6𝐻𝐻𝐻𝐻𝐴𝐴ℎ + 𝛼𝛼7𝑀𝑀𝑀𝑀ℎ + 𝜇𝜇ℎ (5) where 𝐷𝐷𝑃𝑃𝑉𝑉�ℎ represents the square of the gap between poverty and vulnerability to poverty at the household level h. 𝑃𝑃𝐶𝐶ℎ𝑖𝑖, 𝐻𝐻𝐻𝐻𝐴𝐴ℎ are binary variables representing respectively the age categories i of the head of household h, (less than 35 years; between 35 and 55 and more than 55) and the sex of the head of household h (0 for women and 1 for men) . the model dependent variable is used to assess the stability of the household's poverty status over time. when its value increases, the difference between poverty and vulnerability becomes greater and the present status of poverty cannot be relied on to conduct poverty reduction policies. 𝐹𝐹𝐹𝐹ℎ is a binary variable taking the value 1 if the head of household h has a full-time job and 0 if not. 𝐸𝐸𝐸𝐸ℎ𝑖𝑖 and 𝐶𝐶𝐴𝐴ℎ𝑖𝑖 are categorical variables indicating on the one hand the level of education i of the head of household h and the sector of activity i of the head of household h. four levels of education are taken into account, namely: no level, primary level, secondary level and university level. regarding the variable 𝐶𝐶𝐴𝐴ℎ𝑖𝑖, it also takes four values, namely 1 for agriculture, 2 for industry, 3 for trade and 4 for services. 𝑂𝑂𝐷𝐷ℎ and 𝑃𝑃𝐶𝐶𝐶𝐶𝐶𝐶ℎ respectively representing the fact that the household lodges in a dwelling of which it is owner then, the fact for the household having received a credit ouoya 96 during the last twelve months preceding the env2015. the variable 𝑀𝑀𝑀𝑀ℎ refers to the number of males in the household h. the dependent variable is as follows: : 𝐷𝐷𝑃𝑃𝑉𝑉�ℎ = 𝐷𝐷𝑃𝑃𝑉𝑉� ℎ ∗ si 𝐷𝐷𝑃𝑃𝑉𝑉�ℎ ∗ > 0 𝐷𝐷𝑃𝑃𝑉𝑉� = 0 when 𝐷𝐷𝑃𝑃𝑉𝑉�ℎ∗ ≤ 0 the coefficients 𝛼𝛼1, … , 𝛼𝛼7 provide an appropriate adjustment to obtain consistent estimators revealing the effects of the changes on the dependent variable. results and discussions this study, as mentioned above, assigns three specific objectives, namely, to measure poverty and vulnerability to poverty, to identify the determinants of the differences and then analyze the possible regional concordances between these two quantities. to do this, the global values obtained between these two variables should be presented in a crosstab. table 1 below presents this information. table 1: poverty crossing/ vulnerability to poverty | poor vulnerable | 0 1 | total 0 | 6,279 584 | 6,863 | 91.49 8.51 | 100.00 | 80.73 21.65 | 65.52 1 | 1,499 2,113 | 3,612 | 41.50 58.50 | 100.00 | 19.27 78.35 | 34.48 total | 7,778 2,697 | 10,475 | 74.25 25.75 | 100.00 | 100.00 100.00 | 100.00 pearson chi2(1) = 3.1e+03 pr = 0.000 likelihood-ratio chi2(1) = 3.1e+03 pr = 0.000 cramér's v = 0.5434 gamma = 0.8762 ase = 0.006 kendall's tau-b = 0.5434 ase = 0.009 fisher's exact = 0.000 1-sided fisher's exact = 0.000 source: our calculations based on env2015 data the usefulness of this table above resides in the fact that it shows us the global values of the variables which were used to evaluate the dependent variable of our final model. apart from this fact, the results presented there have already been mentioned in the work of ouoya (2019) which highlighted, like many works, that the vulnerable population is more important than the population poor in rural areas in côte d’ivoire. in general, there is a significant difference between poverty and vulnerability. a healthy appreciation of the gaps between poverty and vulnerability would be an asset for effective poverty reduction policies. by knowing the factors that can influence the stability of the poverty status over time, decision-makers will be able to conduct policies to fight poverty in an informed manner. and it is for this reason that we are directing this research towards identifying the determinants of the poverty / vulnerability to poverty gaps. the variable of interest is access to credit, but several control variables were introduced into the model. the descriptive statistics of the tobit model enabling this analysis to be made are presented in table 2. access to credit and sustainability of rural households poverty status: a case from côte d'ivoire 97 table 2 descriptives statistics of tobit model estimation sample tobit number of obs = 2998 variable | mean std. dev. min max svp | .1781187 .3826765 0 1 | ca | 55 | .3915944 .4881882 0 1 105 | .1160774 .3203711 0 1 | 1.fw | .5226818 .4995686 0 1 | el | 1 | .2498332 .4329886 0 1 2 | .1517678 .3588556 0 1 3 | .0436958 .2044515 0 1 | 1.od | .5086724 .5000082 0 1 | as | 2 | .0903936 .2867927 0 1 3 | .0880587 .2834275 0 1 4 | .1157438 .3199709 0 1 | 1.cred | .9116077 .2839119 0 1 1.hhs | .8242161 .3806997 0 1 1.fa | .0286858 .1669497 0 1 hi | 872.906 1090.669 4.5 22500 source: our calculations based on env2015 data the breakdown by age group shows that the majority of rural household heads are young. heads of households under the age of 35 occupy 50% of the workforce in the analysis sample. likewise, the heads of households in the rural environment in côte d'ivoire are mostly without education with more than half of the sample size. agriculture is the main source of income for rural households in côte d'ivoire. three quarters of the heads of rural households exercise their main activity there. in addition, it should be noted that rural credit is widely available since almost 90 percent of the workforce had access to credit during the last twelve months preceding env 2015. this is linked to the fact that the informal market is the main source of credit provision in the ivorian rural environment (ouoya, 2019). finally, it should be noted that 82% of heads of rural households are men. following this analysis of the descriptive statistics of the model, we present the results of the tobit regressions in table 3. table 3 results of the tobit regression dvp coef. st.err t-value p-value [95% conf interval] sig 35b.ca 0.000 . . . . . 55.ca -0.775 0.086 -9.02 0.000 -0.944 -0.607 *** 105.ca -0.759 0.130 -5.83 0.000 -1.014 -0.504 *** 0b.fw 0.000 . . . . . 1.fw -0.168 0.071 -2.38 0.017 -0.307 -0.030 ** 0b.el 0.000 . . . . . 1.el -0.073 0.087 -0.84 0.402 -0.244 0.098 2.el -2.298 0.229 -10.02 0.000 -2.748 -1.848 *** 3.el -6.879 . . . . . 0b.od 0.000 . . . . . 1.od 1.153 0.095 12.19 0.000 0.967 1.338 *** 1b.as 0.000 . . . . . 2.as -1.493 0.231 -6.45 0.000 -1.946 -1.039 *** 3.as 0.847 0.105 8.04 0.000 0.641 1.054 *** 4.as 0.778 0.130 5.99 0.000 0.523 1.032 *** ouoya 98 0b.cred 0.000 . . . . . 1.cred 2.402 0.275 8.73 0.000 1.862 2.941 *** 0b.hhs 0.000 . . . . . 1.hhs -1.127 0.101 -11.16 0.000 -1.325 -0.929 *** 0b.sc 0.000 . . . . . 1.sc -0.076 0.094 -0.81 0.421 -0.260 0.108 hi 0.000 0.000 1.29 0.195 0.000 0.000 constant -2.508 0.289 -8.66 0.000 -3.076 -1.941 *** constant 1.136 0.042 .b .b 1.054 1.219 mean dependent var 0.178 sd dependent var 0.383 pseudo r-squared 0.229 number of obs 2998.000 chi-square 853.543 prob > chi2 0.000 akaike crit. (aic) 2902.93 bayesian crit. (bic) 2993.021 *** p<0.01, ** p<0.05, * p<0.1 source: our calculations based on env2015 data the gap between poverty and vulnerability narrows when moving from a young head of household to an older head. thus, heads of household aged between 35 and 55 and those over 55 have greater stability in terms of their poverty status compared to their counterparts under 35. the results of the ca variable statistically significant at 1% reveal this state of affairs. heads of households with full-time employment (variable fw) have relatively stable poverty status compared to heads of households who do not. the negative coefficient of the fw variable is at the origin of this observation (significant at 5%). the level of education has a significant impact on the statibility of the household's poverty status. here, the higher the level of education, the narrower the gap between poverty and vulnerability. thus, households whose head has a higher level of education have a more sustainable and more stable poverty status over time compared to households where the head has no education level. this fact is all the more worrying as more than half of the heads of rural households in côte d'ivoire have no level of education and the lack of stability of the poverty status is all the more a major obstacle to the sustainability of anti-poverty policies. the household head’s business sector also has a significant impact on the sustainability of the household’s poverty status. only the households whose head operates in the industry sector have a relative stability of their poverty status compared to households practicing in agriculture. on the other hand, there is an instability in the poverty status when one passes from a head of household working in agriculture to a head working in services or trade. the variable of interest in our analysis is access to credit (cred). it is significant at the 1 percent level. the result of the tobit regression shows that households with access to credit, compared to those without access to credit, record a larger gap between poverty and vulnerability (ex-ante poverty). thus, the poverty status of these households is greatly modified by their access to credit. these results are in good agreement with the work of ouoya (2019) which showed that access to credit reduces poverty but increases the vulnerability of rural households in côte d'ivoire. for ouoya (2019), it is the nature of the credit, its source, the amount granted and the use of this credit that would explain the unsustainability of its effects on the short and long term poverty status of rural households in côte d'ivoire. thus, it can be said that households that received credit have an unstable poverty status compared to households that did not receive credit in rural areas in côte d'ivoire. households headed by men compared to those headed by women have more stability in their poverty status. this result is significant at the 1 percent level. the availability of social capital by the household increases the stability of its poverty status. however, access to credit and sustainability of rural households poverty status: a case from côte d'ivoire 99 this latter result is not significant. following this first discussion, we now focus on the analysis of regional poverty / vulnerability differences. analysis of regional differences in poverty / vulnerability to poverty the regions with a poverty incidence above the national rate of 46.3% are as follows: autonomous district of abidjan 52%, haut sassandra region 47%, gbèkè region 51%, tonkpi region 55%, kabadougou region 69%, n'zi region 49%, marahoué region 47%, worodougou region 50%, bafing region 49%, bagoué region 69%, folon region 59%, grands ponts region 49%, and the tchologo region with 54%. a total of 13 administrative districts have an incidence of poverty greater than the national level of poverty. table 4 distribution of poverty and vulnerability to poverty in rural areas in côte d'ivoire region mean vul mean p0 vul-p0 (vul-p0)2 (vul-p0)2 (%) evolution rate (%) abidjan district 0,333 0,528 -0,195 0,038 3,803 -36,932 haut-sassandra 0,253 0,475 -0,222 0,049 4,928 -46,737 poro 0,460 0,444 0,016 0,000 0,026 3,604 gbeke 0,488 0,516 -0,028 0,001 0,078 -5,426 indenie-djuablin 0,218 0,413 -0,195 0,038 3,803 -47,215 tonkpi 0,498 0,556 -0,058 0,003 0,336 -10,432 yamoussoukro district 0,336 0,311 0,025 0,001 0,063 8,039 gontougo 0,011 0,407 -0,396 0,157 15,682 -97,297 san-pedro 0,107 0,240 -0,133 0,018 1,769 -55,417 kabadougou 0,602 0,689 -0,087 0,008 0,757 -12,627 n'zi 0,310 0,488 -0,178 0,032 3,168 -36,475 marahoue 0,326 0,467 -0,141 0,020 1,988 -30,193 sud-comoe 0,638 0,349 0,289 0,084 8,352 82,808 worodougou 0,741 0,495 0,246 0,061 6,052 49,697 loh-djiboua 0,494 0,435 0,059 0,003 0,348 13,563 agneby-tiassa 0,403 0,388 0,015 0,000 0,023 3,866 goh 0,401 0,440 -0,039 0,002 0,152 -8,864 cavally 0,244 0,263 -0,019 0,000 0,036 -7,224 bafing 0,229 0,495 -0,266 0,071 7,076 -53,737 bagoue 0,689 0,691 -0,002 0,000 0,000 -0,289 belier 0,085 0,412 -0,327 0,107 10,693 -79,369 bere 0,433 0,433 0,000 0,000 0,000 0,000 bounkani 0,219 0,442 -0,223 0,050 4,973 -50,452 folon 0,643 0,594 0,049 0,002 0,240 8,249 gbokle 0,022 0,328 -0,306 0,094 9,364 -93,293 ouoya 100 grands-ponts 0,237 0,486 -0,249 0,062 6,200 -51,235 guemon 0,288 0,306 -0,018 0,000 0,032 -5,882 hambol 0,148 0,447 -0,299 0,089 8,940 -66,890 iffou 0,348 0,463 -0,115 0,013 1,323 -24,838 la me 0,065 0,333 -0,268 0,072 7,182 -80,480 nawa 0,164 0,220 -0,056 0,003 0,314 -25,455 tchologo 0,438 0,536 -0,098 0,010 0,960 -18,284 moronou 0,151 0,366 -0,215 0,046 4,623 -58,743 source: our calculations based on env2015 data the identification of regions with a ratio of vulnerable people higher than this same poverty index highlights the following regions: gbèkè region 49%, tonkpi region 50%, kabadougou region 60%, south comoé region 64%, worodougou region 74%, lohdjiboua region 49%, bagoué region 69% and folon region 64%. eight administrative districts were retained in this second selection. of these eight administrative districts, six have been previously identified as part of the regions with high poverty rates. these are the regions of gbèkè, tonkpi, kabadougou, worodougou, bagoué and folon. of the 33 constituencies identified, the vast majority, that is to say 25, recorded a decrease between the incidence of poverty and the vulnerability to poverty ratio. this drop is very pronounced in regions such as haut sassandra, indénié-djuablin, gontougo, sanpedro, n'zi, marahoué, bafing, ram, bounkani, gboklè, grands -bridges, the hambol, the iffou, the mé and the moronou which recorded decreases of more than 30%. poverty should decrease in this districts over the next year if we stick to the results of our sample of 10,475 observations. the goh, cavally, bagoué and béré regions also recorded decreases, but these were very slight (less than 10%). other constituencies, on the other hand, recorded an increase between poverty and vulnerability to poverty. these are poro, the yamoussoukro autonomous district, sud comoé, worodougou, loh-djiboua, agnéby-tiassa and folon. the increase is more pronounced in the south comoé, worodougou where the increases between poverty and vulnerability to poverty are respectively 83% and 48%. the rate of increase is between 5 and 20 percent at the level of the other regions having registered an increase between these two ratios. the statistically significant difference recorded in the incidence of poverty and the ratio of vulnerable households to poverty is reflected in the various administrative districts. excluding the poro region and the béré, whose development rates are less than 5 percent, all the districts show differences between poverty and vulnerability with development rates ranging from around 10 for to over 80 percent. in such a context, it cannot be said that there is a correspondence between the spatial distribution of poverty and that of vulnerability to poverty in the rural area of côte d'ivoire. conclusion at the end of our analysis, we found that the incidence of poverty in the analysis sample is 25.8 percent, while the ratio of vulnerable individuals to poverty is 34.5 percent. more than ¾ poor households are vulnerable to poverty, and one in five non poor households is found to be vulnerable to poverty. our work, like chaudhuri et al. (2002), concludes that the ratio of vulnerable to poverty is higher than the incidence of poverty. the risks that these rural households face are the cause of this difference between poverty and vulnerability to poverty. the stability of poverty status is a guarantee of the success of poverty alleviation policies. we have estimated the impact of access to credit on this stability. our results access to credit and sustainability of rural households poverty status: a case from côte d'ivoire 101 show that access to credit increases the gap between poverty and vulnerability to poverty, thus making the poverty status of the household more unstable. thus, we reject the hypothesis that households with access to credit have a more stable poverty status than those without access. in addition, some variables, such as the level of education of the householder, his sector of activity, his age have a significant effect on the stability of the poverty status of rural households in côte d'ivoire. regarding the spatial distribution of poverty in rural areas in côte d'ivoire, we noted that almost all of the administrative districts in our sample (33 in total) recorded a decrease or increase of more than 5 percent between the incidence of poverty and the vulnerability to poverty ratio. only the béré region recorded perfect stability between poverty and vulnerability to poverty. thus, to the question of whether there is a concordance between the spatial distribution of poverty and vulnerability to poverty within rural areas in côte d'ivoire, we answer in the negative. for our part, we cannot speak, in view of our results, of correspondence of the spatial distributions of these two quantities in the rural environment in côte d’ivoire. references bah, a. (2015) estimating vulnerability to poverty using panel data: evidence from indonesia. hal archives-ouvertes, available at : https://halshs.archivesouvertes.fr/halshs-00936199v3 bidou j.e. et droy i. (2012) peut-on mesurer la vulnérabilité sociale et économique des ménages et des individus. 21p. colloque international gemdev – unesco : la mesure du développement : atelier 6 : vulnérabilité et pauvreté, paris (fra), 2012/02/01-03 chaudhuri, s., jalan, j. and suryahadi, a. (2002): “assessing household vulnerability to poverty from cross-sectional data: a methodology and estimates from indonesia”, department of economics columbia university. available at: http://digitalcommons.libraries.columbia.edu/econ dp/117. institut national de la statistique (ins) (2015) «enquête sur les niveaux de vie des ménages en côte d’ivoire, env2015 » ouoya, z. m. (2019), business sector, level of education and access to credit : what influences on vulnerability to rural households poverty in côte d’ivoire. studies and scientific researches. economics edition, no 30, pp 45-64, available at http://sceco.ub.ro/index.php/sceco/article/view/441 wisner b., blaikie p., cannon t., davis i., 1994, 2003, at risk. natural hazards, people’s vulnerability and disasters, routledge, london, 472 p. https://halshs.archives-ouvertes.fr/halshs-00936199v3 https://halshs.archives-ouvertes.fr/halshs-00936199v3 http://digitalcommons.libraries.columbia.edu/econ%20dp/117 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 29, 2019 http://sceco.ub.ro 54 aspects concerning external partnerships of romania after the second world war florina popa academia română, institutul de economie naţională florinapopa289@gmail.com abstract after the ending of the second world war, romania's cooperation relations with other countries were subordinated to the political and economic situations developed among the world states and to the events that followed the completion of the war, the form and content of these relations being different, corresponding to the context. the study presents aspects related to the partnership relations developed through the economic cooperation relations achieved by romania within the commission for reciprocal economic aid – comecon (caer), on the period of its operation (1949-1989). there are presented participants' cooperation modalities, the partnership being of public-public or public-private type. the examples shown include elements regarding the participating parties, the objectives to be achieved, the period, participation share, as the case may be. also, some references are made to the enlargement of romania's economic cooperation relations, internationally, after the 1970 year, expression of the favorable evolution of the geographical space of manifestation of the romanian foreign trade. keywords cooperation; foreign trade; partnership; mixed companies; comecon (caer); international cooperation; socialist countries jel classification f13; f15; h44; l24; l32; m16; o19; p33; p35 1. economic cooperation within the council for mutual economic assistance comecon (caer) (1954 1989) the changes known by the romanian economy and its orientation towards the pronounced development of the industry, especially, the heavy industry, were reflected in the structure of the foreign trade and its evolution (muresan & muresan, 1998). after the year 1949, the foreign trade, over which the state held the total monopoly, was oriented towards relations, in the form of trade exchanges with u.s.s.r. (the union of soviet socialist republics) (u.r.s.s.) and the neighboring states. u.s.s.r. promoted cooperation at regional level, through trade exchange, initiating, in 1949, the formation of the council for mutual economic assistance – comecon (caer) an organization to which, european countries, initially, joined. founding members were bulgarian people`s republic, czechoslovak socialist republic, polish people`s republic, socialist republic of romania, hungarian people`s republic and u.s.s.r.. subsequently, the german democratic republic (1950), the mongolian people's republic (1952), the republic of cuba (1972), the socialist republic of vietnam (1978) joined. also, on the basis of conventions, cooperation relations were concluded with socialist federal republic of yugoslavia, finland, mexico, iraq, and so on. other international institutions and agencies had cooperation relations with comecon (caer), too, namely: the investment bank for economic cooperation, mailto:florinapopa289@gmail.com popa 55 the international investment bank, as well as branch international economic unions of (intermetal 1965, interchim 1970, interelectro 1973, interatomenergo 1973) (costache, 2012). within the organization, the status could be as a full member, associate member, in cooperative relations. the coordination of romania's economic and technical-scientific activity within comecon (caer) was done by a governmental commission. the particularities of leading and coordination of the country's economy were reflected in the relations developed with the comecon (caer) member states, under the conditions of the legislative framework created by the romanian state, in the organization of the economic sector. according to the constitution, the state had the role of planning and coordination of the country's economy (costache, 2012). collaboration within this organization evolved into several goals (costache, 2012): • coordination of national economic plans; • coordination of investment plans; • establishment of enterprises, joint property of several countries; • specialization of industrial production; • establishment of international economic unions. 1.1.types of co-operation within council for mutual economic assistance comecon (caer) as regards the types of co-operation, according to the specialists, it is concretized as follows: one of the forms, most often met, is the mixed type economic units which could have, in a narrow meaning, the significance of mixed production societies "units at which partners from countries with different socio-economic systems participate in", or broader, "economic units at which enterprises, firms from different countries, regardless of their social structure, participate in" (albu, 1985). participation may take place among public-public or public-private type units, as appropriate. their goal was the achievement of some economic objectives, to satisfy some common interests for all partners, in advantageous conditions, the mixed economic units may develop east-east, east-west type partnership relationships and are of bilateral or multilateral character. it holds attention, a number of partnership actions to which romania participated alongside other comecon (caer) member states, through various types of collaboration : a) bilateral cooperation among the socialist countries in the form of mixed-bilateral type units ➢ the agreement between socialist republic of romania (republica socialistă românia) and bulgarian people`republic (republica populară bulgaria) concerning the establishment of the giurgiu-rousse common enterprise, approved on 28 june 1977, through hcm no.144, in the sphere of the construction of heavy machinery and equipment (albu, in albu alexandru d. et al., 1985, p. 66). the objective was the achievement of a microeconomic specialization, the two countries collaborating in the elaboration of projects and construction documentations assembly and operation of production capacities. • the giurgiu unit produced small and medium depth drilling equipment, chemical and petrochemical equipment, industrial fittings, utility vehicles, cast iron and non-ferrous dead-mould castings (albu, in albu alexandru d. et al. 1985, p. 66). • the ruse unit produced technological equipment for mining drilling and for ore processing, metallurgical, chemical and petrochemical equipment, aspects concerning external partnerships of romania after the second world war 56 steel dead-mould castings and forged pieces. (albu, in albu alexandru d. et al., 1985, p. 66). ➢ porţile de fier (i şi ii) hidropower and navigation system, a common romanian-yugoslav enterprise of cooperation, aiming at capitalize the danube resources in the porţile de fier area. the cooperation focused on two objectives (albu alexandru d., in albu alexandru d. et al., 1985, p. 67): • objective 1 – the construction of a power plant of 1050-mw power, for each part it was achieved through an agreement signed on 30 november 1963. • objective 2 the construction of two hydroelectric power plants, whereby, each part to be provided with electricity, at the amount of 1200mw/year; the construction of two spillways and two flood gates for navigation by agreement signed on 19 february 1977. the two parts cooperated to bring together the common capacities of diking and water yaw, technical complementary documentations to jointly develop studies, projects, etc., but also, jointly undertaking of measures designed to increase the energetic capacity of the project (albu alexandru d. in albu alexandru d. et. al., 1985, p. 67). ➢ stînca-costeşti hydroenergetic node on the prut river, s.r.r. – u.s.s.r. (r.s.r. u.r.s.s.) joint enterprise, established by the governmental agreement signed on 16 december 1971. the common goal was the creation of a barrier lake with a volume of 1400 million c.m., which to ensure the following objectives (albu alexandru d., in albu alexandru d. et al., 1985, p. 67): • prevention and control of floods, along the prut river, on both territories, on an area of 100000 ha; • ensuring some water debits towards irrigate an area of 70000 ha, for each territory; • construction of two hydroelectric power stations of 15 mw, for each part, in order to achieve some constant debits of drinkable and industrial water, for each of the parts, of 5-8 c. m. from the total value of the works, of 61867 transferable rubles: the romanian part contributed with 30942 thousand rubles and the soviet part, 30925 thousand rubles. (albu alexandru d., in albu alexandru d. et al., 1985, p. 67). the form of cooperation through the establishment of joint enterprises has had positive results, by: ensuring opportunities to harness the resources of both states, without affecting the sovereignty of the participant states; joint investment efforts for large projects, developed on several plans; the development of products which involve complex technologies. by mixed units made in partnership with socialist countries (enterprises), a wide exchange of managerial experience and professional training of specialists has been achieved. b) cooperation through mixedmultilateral type units there were two types of mixed-multilateral type units, classified under the comprehensive program of deepening and forward improvement of the collaboration and development of the economic socialist integration of the comecon (caer) member countries (programul complex al adâncirii şi perfecţionării în continuare a colaborării şi dezvoltării integrării economice socialiste a ţărilor membre caer)  organizations that had the function of cooperation coordination, in different fields, such as: interchim in the small tonnage chemical industry; intermetal popa 57 in steel production; interelectro in the field of electrotechnical industry; fcc – joint use of containers in international traffic (albu alexandru d., in albu alexandru d. et. al., 1985, p. 53, costache b., 2012).  organizations or economic unions which, beside the coordination function, also, unfolded their own revenue-producing activity, in which enterprises, organizations, research institutes, from different member countries has participated (albu alexandru d. in albu alexandru d. et. al., 1985, p. 54). in the period 1973-1975, multilateral partner organizations of this type were created, reflecting the cooperation in different fields, as exemplified (albu alexandru d., in albu alexandru d. et al., 1985, p. 54): • interchimfibre with a 10-year life span (1974-1984), created on 21 june 1974, by convention signed by the governments of the countries: b.p.r. (r.p.b.), c.s.r. (r.s.c.), g.d.r. (r.d.g.), p.p.r. (r.p.p.), s.r.r. (r.s.r.), h.p.r. (r.p.u.) and u.s.s.r. (u.r.s.s.), with headquarters in bucharest; the objective was to meet the chemical fibres requirements of the participant countries, to the qualitative standards of the best assortments in the world (albu alexandru d., in albu alexandru d. et al., 1985, p.58, costache b., 2012, p. 107); • intertextilimaş with the headquarters in moscow whose activity targeted the production of machinery and technological equipment, needed for the textile industry (albu alexandru d., in albu alexandru d. et al., 1985, p. 54, costache b., 2012, p. 107); • interatomenergo with the headquarters in moscow whose activity focused on the mutual production and delivery of equipment and the provision of technical assistance in the construction of nuclear power plants (albu alexandru d., in albu alexandru d. et al., 1985, p. 54, costache b., 2012, p. 104). • “cooperation with companies from hungary, in the production of wagons, machine-tools, diesel engines, equipment, for the food industry; • cooperation with companies from german democratic republic, in optical industry, manufacture of machine-tools, electrical transformers; • cooperation with yugoslavia in the production of diesel motors and electric motors, auto-trucks, electric household appliances, fabrication of passenger airplanes, with britten norma company in england, etc. .” the cooperation of the socialist member countries, within comecon (caer), through this type of international organizations/unions mixed units made in partnership with socialist countries (enterprises), was advantageous because: they organized economic and technical scientific development directions and plans; sustained the economic growth in the relative countries, over the long term; determined specialization in production; ensured coverage of some scarce production at comecon (caer) level; a large series production was achieved, by mobilizing common financial, technological and human resources; development of research, projection, production and commercialization activities; exchange of experience, possibilities of penetration of technical progress, in different fields. c) jointly participation in the creation of capacities for the capitalization of raw materials aspects concerning external partnerships of romania after the second world war 58 mutually beneficial conventions between the u.s.s.r. (u.r.s.s.) and other socialist countries, concerning co-operation for jointly creation of some production capacities in the raw materials field (albu alexandru d., in albu alexandru d. et al., 1985, p. 61).  multilateral convention for the production of cellulose at ust ilim, signed in june 1973 among b.p.r. (r.p.b.), g.d.r. (r.d.g.), p.p.r. (r.p.p.), s.r.r. (r.s.r.), h.p.r. (r.p.u.) and u.s.s.r. (u.r.s.s.), for creating a capacity of 600 thousand tons, annually, of stationer cellulose, capacity that came into operation in 1978. romania participated, by investments, in the guise of credit deliveries (with an interest of 2% per year), machinery, equipments, consumer goods (furniture, clothing and knitwear) and various materials. the reimbursement consisted of the delivery to romania, of 50 thousand tons of cellulose per year, over 20 years, since objective coming into operation (albu alexandru d., in albu alexandru d. et. al., 1985, p. 61).  convention of co-operation for the extraction and processing of asbestos, in kiembai, signed in september 1973, among b.p.r. (r.p.b.), c.s.r. (r.s.c.), g.d.r. (r.d.g.), p.p.r. (r.p.p.), s.r.r. (r.s.r.), h.p.r. (r.p.u). and u.s.s.r. (u.r.s.s.) participation of s.r.r. (r.s.r.) was carried out by deliveries of credits (with interest of 2%, annually), which was reimbursed after the commune's carring into action 45 thousand tons of asbestos, annually, over 20 years (albu alexandru d., in albu alexandru d et al., 1985, p. 61).  convention of co-operation for the construction of the gas pipeline, with an ammount of 30 billion c.m, annually, to capitalize the crenburg deposit, signed by b.p.r. (r.p.b.), c.s.r. (r.s.c.), g.d.r. (r.d.g.), p.p.r. (r.p.p.), s.r.r. (r.s.r.), h.p.r. (r.p.u.) and u.s.s.r. (u.r.s.s.) in february 1976. romania contributed with 127 billion rubles, of which 95 billion rubles, in freely convertible currency, needed for procurement of some special equipments in west. the contribution of the other socialist countries was, in particular, with equipments and labour (albu alexandru d., in albu alexandru d. et al., 1985, p. 61, 62). as a result of these co-operations, the participant socialist countries were provided with raw materials, for a period of 20 years. (albu alexandru d. et al., 1985). 2. international economic cooperation this form can be considered an element of improving and balancing the world economy, by the simultaneously exchange of material values that it engages, thus, mitigating the effects of the economic crisis. (albu alexandru d. et al., 1985) after the year 1970, romania made efforts towards broadening the economic relations with as many countries as possible, the geographical space of the manifestation of the romanian foreign trade, evolving favorably, from one stage to another, corresponding to the development of the economy. if at the beginning of the 50 years, the main partner, as share in the country's trade relations, was the u.s.s.r. (u.r.s.s.) (60.8% of exports and 43% of imports) and less other countries in the central and eastern europe, in the 60 years, the relations with comecon (caer) member states reached 73% and with developed or developing countries, 27%; after the year 1970, this report changed, the share of trade relations with non-socialist countries increasing to 55.2%. in the year 1989, romania had, globally, trade relations with 59 countries, developing international economic cooperation relations: mixed production companies, mixed popa 59 companies with headquarters in romania, mixed production companies with headquarters abroad, cooperation through sub-production or subcontracting, delivery of equipment and machines on credit repayable in products (the romanian formula of industrial cooperation), international cooperation in the banking and credit field, bilateral co-operation in the field of tourism. romania had relations of cooperation and economic exchanges with european countries (great britain, italy, france, german federal republic, u.s.s.r. (u.r.s.s.), german democratic republic, czechoslovak socialist republic, polish people's republic, hungarian people`s republic; asian countries (saudi arabia, china, iran, japan, kuwait, syria turkey); in the american continent (u.s.a., canada, cuba, brazil); some african countries (egypt, morocco, tunisia). (mureşan m. & mureşan d. 1998, p. 373). the international cooperation relations were found in several areas of activity: production, science and technics, marketing and commercialization, banking and lending activities, services area. the cooperations developed by romania, internationally, in various forms and in various fields, with different states, are shown in the table below (table 1): table 1 actions of international economic cooperation developed in romania 1975 1976 1977 (in the middle of the year) from which: socialist countries developing countries developed capitalist countries mixed production companies in r.s. românia 6 8 9 1 8 mixed production companies abroad 24 27 28 27 1 commercial and banking type companies abroad 31 35 35 6 29 cooperation and specialization in production, with socialist countries 27 44 57 57 achievements of economic objectives in socialist republic of românia (republica 22 11 31 31 aspects concerning external partnerships of romania after the second world war 60 socialistă românia) achievements of economic objectives abroad 127 127 128 32 86 10 cooperations for procurement of raw materials in socialist countries 8 7 25 25 total 245 259 313 114 120 79 sursa: constantin moisuc (1978), ”participarea româniei la colaborarea economică internaţională”, editura politică, bucureşti, p. 130, quotes ”revista economică” nr. 33/1977; revista ”lumea” nr. 34/1977 3. conclusions by participating in cooperation agreements within comecon (caer), romania developed the country's economy, by industrialization, with an emphasis on the heavy industry, achieved the change of structure, by the stronger development of some branches and less, of others, pursued catching-up in the economic development. there were shortcomings caused by the increase in energy consumption, lack of raw materials and minerals, corresponding to the needs of some industries, as well as the development of some industries whose products were not competitive on the external markets of comecon (caer). in the relations with this organization, the governors of the country taked into account, as a priority, the assertion and conservation of the economic independence of romania. within comecon (caer), romania did not get involved in actions, at industrial level, which meant economic integration. at the same time, it targeted towards the cooperation with western capitalist countries, whom share had grown much, up to the end of the eighth decade. the process of international cooperation and its expansion with capitalist countries has brought to romanian economy, a number of advantages (popa i. in albu alexandru d. et. al., 1985, p. 362-363, moisuc c., 1978): advantageous costs, due to the geographic proximity; improvement of relations of external trading; strengthening trade relations among partners; widening romania's relations with the western countries, lessening of some tariff and non-tariff barriers, close relations among partners; enhancing participation in the world economic circuit; promotion of romanian exports; higher capitalization of resources; attracting financial sources and material resources from abroad; the penetration of technical progress through world modern technologies; training of specialists. in the assessment of the efficiency of economic relations, at external level, it is worth mentioning that, although the products that were subject to export, were remarkable through the high quantitative volume, there were situations when they did not meet the qualitative requirements, consequence of the development of an industry, large raw materials and energy consuming, with outdated technologies (mureşan m. & mureşan d., 1998, p. 373). popa 61 references albu, alexandru, d. (coordonator), hamzescu, roşu, i.; popa, i.; ijdelea, r.; olteanu, m.; blidea, v. (1985), cooperarea economică internaţională a r.s. românia, academia de studii economice, facultatea de comerţ, catedra de relaţii economice internationale, bucureşti; albu, alexandru, d. ijdelea, r.; blidea, v. (1985), capitolul ii cooperarea internatională în producţie, (pag. 37-135) în albu, alexandru, d. (coordonator) et. al. (1985) cooperarea economică internaţională a r.s. românia, academia de studii economice, facultatea de comerţ, bucureşti, catedra de relaţii economice internationale, bucureşti; albu, alexandru, d. (1985), capitlul vi cooperare internatională în sfera serviciilor (pag.228-246) în albu, alexandru, d. (coordonator) et. al. (1985) cooperarea economică internaţională a r.s. românia, academia de studii economice, facultatea de comerţ, bucureşti, catedra de relaţii economice internationale, bucureşti; albu, alexandru, blidea, v.; d.; olteanu, m. (1985); capitolul v cooperarea internațională în domeniul bancar şi al creditului (pag.204-227) în albu, alexandru, d. (coordonator) et. al. (1985) cooperarea economică internaţională a r.s. românia, academia de studii economice, facultatea de comerţ, bucureşti, catedra de relaţii economice internationale, bucureşti; constantinescu, n. n. (coordonator) et. al. (2000), istoria economică a româniei, vol. ii 1939 -1989, , editura economică, bucureşti; costache b. (2012), activitatea româniei în consiliul de ajutor economic reciproc 1949 1974, academia română, institutul naţional pentru studiul totalitarismului, bucureşti; moisuc, c. (1978), participarea româniei la colaborarea economică internaţională, editura politică, bucureşti; mureşan, m.; mureşan d. (1998), istoria economiei, editura economică, bucureşti; popa i. (1985), capitolul vii contractul de cooperare economică internatională (pag. 247-272), în albu, alexandru, d. (coordonator) et. al. (1985) cooperarea economică internaţională a r.s. românia, academia de studii economice, facultatea de comerţ, bucureşti, catedra de relaţii economice internationale, bucureşti; popa i., olteanu m., ijdelea r., capitolul x evoluţii structurale şi direcţii geografice în cooperarea economică internaţională a r.s. românia (pag. 344-367), în albu alexandru d. (coordonator) et. al. (1985) cooperarea economică internaţională a r.s. românia, academia de studii economice, facultatea de comerţ, bucureşti, catedra de relaţii economice internationale, bucureşti; purcărea th. (2000), capitolul 8 comerţul interior în perioada 1948 – 1989, (pag. 253 – 282), în n. n. constantinescu (coordonator) et. al. (2000) istoria economică a româniei, vol. ii 1939 -1989, editura economică, bucureşti; sută n. (2000), capitolul 9 comerţul exterior al româniei în perioada 1949 – 1989, (pag. 283 – 310), în n. n. constantinescu (coordonator) et. al. (2000) istoria economică a româniei, vol. ii 1939 -1989, editura economică, bucureşti; ţăranu liviu (2007), românia în consiliul de ajutor economic reciproc (1949 – 1965), editura enciclopedică, bucureşti (cuvânt înainte de ion agrigoroaiei); revista economică nr. 33/1977; revista ”lumea” nr. 34/1977; constituţia republicii populare române din 1948, în monitorul oficial, nr. 87 bis din 13 aprilie 1948; convenţie din 13 decembrie 1973 privind înfiinţarea uniunii economice internaţionale pentru organizarea cooperării în producţie a livrărilor de utilaje şi acordarea de aspects concerning external partnerships of romania after the second world war 62 asistenţă tehnică în construirea de centrale nuclearoelectrice „interatomenergo”, în buletinul oficial al r.s.r. nr. 63 din 18 aprilie 1974; convenţie din 13 decembrie 1973 privind înfiinţarea uniunii economice internaţionale pentru producerea utilajelor tehnologice pentru industria textilă „intertextilmaş”, în buletinul oficial al r.s.r. nr. 88 din 25 iunie 1974; convenţie din 13 decembrie 1973 privind crearea organizaţiei internaţionale pentru colaborare economică şi tehnico-ştiinţifică în domeniul industriei electrotehnice „interelectro”, în buletinul oficial al r.s.r. nr. din 65 din 20 aprilie 1974; convenţie pentru înfiinţarea uniunii economice internaţionale în domeniul fibrelor chimice „interchimfibre”, în buletinul oficial al r.s.r. nr. 124, din 17 octombrie 1974; decret nr. 508 din 16 decembrie 1970 pentru aderarea republicii socialiste românia la convenţia privind instituirea organizaţiei internaţionale de ramură de colaborare în domeniul producţiei chimice de mic tonaj „interchimfibre”, în buletinul oficial al r.s.r, nr. 145 din 16 decembrie 1970; programul complex al adâncirii şi perfecţionării în continuare a colaborării şi dezvoltării integrării economice socialiste a ţărilor membre caer. acknowledgment the study is a part of the research paper of the institute of national economy, romanian academy (institutul de economie națională, academia română) “rolul statului și parteneriatul public-privat (1918-2018)”achieved in 2018, by a team of researchers – phd. cornel ionescu (coordinator), phd. florina popa. microsoft word apostoaie constantin marius_eng.doc risk management in public procurement process ioana livia manea, „al. i. cuza” university of iasi, romania ioana anda popa, „al. i. cuza” university of iasi, romania abstract public procurement represents an important part of the current economy reality. throughout the procurement process, due to the effect of the interaction among the components of the public procurement system, certain actions with significant negative effects on its optimal operation may occur. risks may turn into certainty either because of a simple error in the development and administration of the procurement process, or because of a deliberate deviation from the existing legal provisions. therefore, there is an imperative for the implementation of certain risk-avoiding measures, as well as of measures aiming to reduce their negative effects in case of their occurrence. keywords public procurement, risk management, tender, contracting authority, ethical behaviour, transparency jel codes: h 44, m10 public procurement in eu the european commission treaty does not include any provisions on public procurement and, for a long time – the member states have not considered this field as representing a problem for the internal market. public procurement contracts1 were administrated within internal market protection, and the main goals were represented by the internal industry support and workforce employment promotion. however, the use of public funds was characterized by inefficiency. although the first public procurement directives came into effect in 70’s, they were either not implemented in the national legislation, or not correctly applied. the document for the establishment of the single european market and the white paper of the “internal market completion” (1985) were recognized as important improvements in this field. these documents were about public procurement, and to the opening and liberalization of public procurement markets. in eu, there is a set of directives regarding to the public procurements according to their object: product supply contracts – these are contracts by onerous title, focused on a contracting authority’s procurement of property, utilization or exploitation rights on mobile goods included in the civil circuit, with or without the purchase obligation. moreover, these contracts will also include installation and bringing into service; 1 contracts that include both the category of sector contracts, by onerous title, which are concluded, in written, between one or several contracting authorities, on the one hand, and one or several business operators, on the other, in view of a public procurement and focused on execution of works, supply of products or of services according to the provisions of public procurement legislation studies and scientific researches economic edition, no. 15, 2010 389 service supply contracts – these are contracts by onerous title, focused on one of the following types of works that are to be ordered and accepted by a contracting authority: execution (including planning) and execution – by any manner or means, of a work according to the requirements submitted by the existing contracting authority; contracts for works – these are contracts by onerous title that are not described by the definition provided for the first two categories of contracts, and which are focused on an activity that has been especially ordered by a contracting authority. most frequently, the procured services belong to the following fields – publicity, management of buildings, cleaning, management consultant, financial services and itc, telephony, satellite communication, etc; in 2004, the european union updates, simplifies and improves the legislation referring to public contract awarding procedures, a legislation that is applicable in the member states. national awarding processes and eu financing awarding processes the national system of public procurement is governed by the same set of rules as the european public procurement system. the contracts financed from the european budget are awarded according to the romanian legislation in force. the european system is governed by the european directives, which are transposed in the internal law. the differences between the two systems are related to the application scope, since the national system establishes similar awarding rules below the european value thresholds. table no. 1. comparison between the national system and the european public procurement system national system european system types of contracts: public procurement contract – for supply, services, and works sector contract2 public works concession agreement3 services concession agreement4 types of contracts: public procurement contract – for supply, services, and works sector contract public works concession agreement services concession agreement public law authorities, public enterprises and business operators developing relevant activities are generally called “contracting authorities” public law authorities are called “contracting authorities” public enterprises and business operators developing relevant activities are generally called “contracting entities” public procurement awarding procedures: open tender, restricted tender, negotiation, public procurement awarding procedures: open tender, restricted tender, negotiation, 2 it refers to that particular public tender contract that is attributed for the development of a relevant activity in sectors of public utility – water, energy, transport, mail. it may be awarded only by a public enterprise developing relevant activities, with any lawful subject, which develop relevant activities based on a special or an exclusive right, or by a public law authority developing a relevant activity 3 this contract has the same characteristics as the contracts for works, except that – the contractor, as grantee, receives from the contracting authority, as grantor, in counter-performance for the works that are to be developed, the works exploitation right or this right is accompanied by payment. 4 this contract has the same characteristics as the contracts for works, except that – the contractor, as licensee, is granted by the contracting authority, as licensor, in counter-performance for the works that are to be developed, the service exploitation right or this right is accompanied by payment. studies and scientific researches economic edition, no. 15, 2010 390 competitive dialog, contest of solutions competitive dialog, contest of solutions simplified awarding procedures for public procurement or direct procurement contracts: call for tender, direct purchase there is no simplified awarding procedure for public procurement contracts. national value thresholds for the application of open tender and restricted tender procedures for the award of public procurement contracts: • 75 000 euro for supply and service agreements • 500 000 euro for contracts for works european value thresholds5 for the application of open tender, restricted tender and negotiation procedures for the award of public contracts: -137 000 euro for supply and service contracts awarded by central contracting authorities 211 000 euro for supply agreements awarded by contracting authorities in the field of defense, as well as for service supply agreements awarded by local contracting authorities -5 278 000 euro for contracts for works national value thresholds for the application of open tender and restricted tender procedures for the award of sector procurement contracts: • 75 000 euro for supply and service agreements • 500 000 euro for work contracts european value thresholds6 for the application of open tender, restricted tender and negotiation procedures for the award of contract by an entity developing relevant activities: • 422 000 euro for supply and service agreements • 5 278 000 euro for work contracts the advertising service agreement is governed by special regulation. there are no special regulations for the advertising service agreement, which is construed as an ordinary service agreement. the service concession contract is awarded following the same rules as the public works concession contract. there are no particular regulations for the service concession contract. the right to appeal is acknowledged for business operators, regardless of the public procurement/sector contract value. no differences are set between the classical system and the utility one. the right to appeal is acknowledged in the case of business operators for public procurement contract values that are bigger than or equal to the european thresholds. only the appeal elaborated against contracts concluded by entities developing relevant activities may be settled by conciliation. (source: www.mie.ro) public procurement principles in practice public procurement principles play an essential part in legislation enforcement, if one also considers the fact that this legislation may not refer to all practical situations. these principles are the following ones: the contracting authority must guarantee the non-discriminating and equal treatment for all business operators, and it must encourage competition among them. the contracting 5 european commission regulation no. 2083/2005, published in the official journal of the european union 333/20.12.2005 6 ibid 5 studies and scientific researches economic edition, no. 15, 2010 391 authority shall not bias any of the involved business operators, and it will not provide any of the involved parties with unjustified advantages throughout the procedures. all business operators will have access to the same information package throughout the public procurement process. mutual acknowledgement is one of the essential principles of eu and of the community legislation. the contracting authority must secure mutual acknowledgement and the same conditions for eu business operators and for the products and services supplied or the works performed by these business operators on the eu market. transparency: public fund use publicity and control must be provided in order to reduce corruption. it is important for the contracting authority to permanently inform business operators on all the activities and all the data referring to the procedure. proportionality – it refers to securing the correlation between: the needs of the contracting authority; the object of the public procurement contract; the requirements that must be met. efficient use of funds – this requires the authority to consider the economic advantages of the submitted offers, in order to obtain the optimal price-quality relation. accountability – the contracting authority has the obligation to choose the most advantageous solution from the professional and economic perspectives that is provided on the market by an appropriate enforcement and observance of the public procurement legislation, as well as the obligation to adapt these solutions to its procurement needs by applying a particular awarding procedure. in order to achieve this, it is necessary for correctly prepared awarding procedure to consider the professional content and the schedule of the awarding procedure. the contract awarding criterion should not be the best price offer, but the offer that is the most advantageous from an economic perspective, taking into account, beside the price, other qualitative, as well as quantifiable criteria. risks in public procurement process the public procurement system represents a significant part of the romanian economic reality, having the same characteristics, both strong points and weaknesses. here are the components of the public procurement system: the regulatory authority; contracting authorities; business operators; system supervisors. various relations occur among these elements in order to achieve the general purpose, as elements interact and condition one another, enhancing or annihilating one another. therefore, throughout the interaction among the components of the system, throughout the procurement process, such actions may occur with negative effects on the entire system. risks – from the ethical perspective during the procurement process, refer to those uncertain, but probable events, whose occurrence may generate damage or negative impacts on certain community specific values. one must underline the fact that risks may become certain either because of a simple error in the development and administration of the procurement process, or because of a deliberate deviation from the existing legal provisions. in the public procurement process, the occurrence probability of a negative element is tightly connected to the value of the budget granted for that particular contract. at the european level, a set of risks have been identified, which are manifested throughout the development of any public procurement process, and which are construed as having general validity and applicability, considering the stage and relation in the public procurement process, according to the table below: table no. 2. risks of public procurement process stage operation risks elaboration of the annual needs idendification high-level official authorities’ involvement in the procurement decision studies and scientific researches economic edition, no. 15, 2010 392 the procurement is not economically justified or it is environmentally harmful lack of communication among compartments in view of an accurate identification of needs identification of needs after budget approval contract value estimation superficial evaluation of the contract value without considering all the costs that may be incurred over-assessment in order to encourage a certain contracting party use of a calculation model leading to a value that may not correspond to the application of a competitive procedure cpv correspondence 7 superficial identification of the appropriate procurement code hierarchies and priorities influence of external actors, such as politicians, consultants, etc. choice of procedure abusive use of uncompetitive procedures invoking the existence of legal exceptions division of contracts with similar objects into small value contracts, invoking different goals abusive use of extreme emergency situations identification of funds unrealistic grant of the budget, which is based merely on cost records, not on covering the existing needs public procurement programme calendar elaboration faulty planning of the procurement process insufficient time allotment for the appropriate development of each stage identification of technical specification specification adjustment in order to correspond to a single business operator specification adjustment to the unjustified request of a decisional factor at the level of the contracting authority identification of unclear specifications or of specifications that do not observe the envisaged performance level frequent and unjustified meetings with the preferred bidder for consultations on technical requirements establishing of contract clauses identification of general clauses that are not specifically related to the contracting authority’s need and to the object of the contract imposing excessive penalties establishing minimum qualification requests requests “customized” for certain business operators, accompanied by superficial justifying documents, with no real support elaboration of the awarding documentation establishing the selection they are not clearly and objectively defined the evaluation factors leave room for speculations 7 public procurement common vocabulary studies and scientific researches economic edition, no. 15, 2010 393 criteria and/or the awarding criterion filling-in the procurement chart, establishing forms and models they are filled-in superficially, with no consideration for procurement specificity, and leaving room for speculations establishing the bid submission deadline establishing an insufficient period of time for bid preparation awarding documentation completion inappropriate verification, which generates contradictory information absence of internal audit procedures participation advertising resistance to the use of other press informing means availability of the awarding documentation resistance to the use of several methods to provide free documentation availability call for competition response to clarification requests providing evasive answers or answers that change the specifications included in the documentation without giving business operators enough time to adapt to the submitted clarifications assignment of the evaluation commission assignment of persons that aim to fulfill certain interests or who have no knowledge of the existing legal provisions candidature acceptance and candidate selection business operators are considered qualified by accepting authorizations or certifications that do not correspond to real facts development of discussions rounds revealing confidential information to the candidates bid acceptance establishing the bid acceptance deadline long before the opening meeting opening of bids bid opening procedure flaws deviations from the correct bid opening procedure examination, offer evaluation and establishment of the winning bid familiarity with bidders in time, manifesting personal interests animosity to certain bidders errors or omissions throughout the evaluation in favour of certain bidders awarding procedure development cancellation of procedure (is necessary) unjustified (easy) identification of cancellation reasons results notification the result notification is lapidary without mentioning the advantages of the winning bid waiting period and settlement of appeals agreements are concluded with claimants in order to withdraw their appeals public procurement contract awarding or framework agreement signing the when the contract is signed, modifications occur studies and scientific researches economic edition, no. 15, 2010 394 contract / framework agreement conclusion compared to the awarding documentation and to the bid, motivating that they have been omitted or that the need has not been well quantified conclusion transmission for the awarding advertisement non-transmission of the awarding advertisement conclusion of the public procurement file finalization of the public procurement file the existence of sporadic records and subsequent to the occurrence of the events random archiving of files development of contract / framework agreement fulfillment of undertaken obligations and partial acceptance absence of a real monitoring system regarding the cost-quality and time perspectives for a contract substantial modifications in the contract conditions in view of longer periods and higher prices for the contracting party frequent and unjustified meetings with the contracting party accepted modifications of the contract specifications below the level of the standards imposed by the documentation delayed payment of bills, postponements of payments in view of price revision, in order to increase contract values temporary advance payments, with no reasons contract completion final acceptance no supervision of contractual obligations, from the cost, quality and time perspectives artificial invoicing for something that has not been yet finalized process analysis conclusions and improvement measures no process analysis to establish whether the expected value has been achieved (source: www.mie.ro) in order to avoid the risks identified above, but also in order to observe the principles that govern the awarding procedures of public procurement contracts, the following activities must be taken into account: establishing a frameworks that is relied on trust, correctness and impartiality; limiting those elements of a subjective nature that influence decisions in the awarding process of public procurement contracts; eliminating the preferential treatment granted to local business operators; securing the “visibility” of rules, opportunities, internal procedures, and of results; eliminating restrictive, abusive requirements; obtaining the best value for public funds, which are always considered as insufficient in relation to the existing needs; monitoring the costs generated by the development of the public procurement process, which includes the costs related to the administration of the process at the contracting authority level, as well as the bid preparation related costs; limiting error occurrence throughout the public procurement process; limiting fraud and corruption phenomena; developing a healthy public procurement market; studies and scientific researches economic edition, no. 15, 2010 395 conclusions the commitment and the attitude of decisional factors within the contracting authorities in relation to public procurement ethical issues are major conditions for the application of certain measures for the implementation of the above-mentioned activities. it is well known that an ethical procurement behaviour which is accepted by all the parties involved in the procurement process may limit or even avoid consequences of the following manifestations: unfair competition, as well as any action or deed that is contrary to fair usages in product purchasing, works performance and service supply activities; active corruption, which refers to someone deliberately promising, offering or giving, directly or indirectly, an undeserved benefit to an office holder, for personal or someone else’s advantage, in order to perform or hinder the performance of an activity implied by their functions; passive corruption, which refers to an office holder deliberately requiring or receiving, directly or indirectly, an undeserved benefit to an office holder, for personal or someone else’s advantage, or accepting an offer or the promise of such benefits, in order to perform or hinder the performance of an activity implied by their functions; conflict of interests, which refers to the situation when an employee of the contracting authority has a personal interest of a patrimonial nature that may influence the objective fulfillment of the tasks implied by their public position. the ethical procurement behaviour is represented by the use of a set of principles and rules, which all lead to the unaltered maintenance of social values. bibliography 1. ghidul pentru atribuirea contractelor de achizitii publice (public procurement contract awarding guidelines), published in official journal no. 894 bis/2.11.2006 2. atribuirea contractelor de achizitie publica si a contractelor de concesiunemanual de traning (awarding public procurement contracts and concession contracts – training manual), ministry of regional development and tourism 3. www.mie.ro 4. cod de conduita etica privind achizitiile publice (ethical code for public procurement), ministry of regional development and tourism 5. propuneri privind completarea si actualizarea ghidului pentru atribuirea contractelor de achizitie publica (suggestions for the completion and update of the public procurement awarding guidelines), ministry of regional development and tourism 6. fighting corruption and promoting integrity in public procurement, oecd 7. www.sourceoecd.org 8. www.sar.org.ro 9. guidelines for awarding public procurement contracts, official gazette, no 894, november 2006 10. performanta de mediu in achizitiile publice – aspecte legate de coerenta politicii (environmental performance in public procurement – policy coherence related aspects), oecd, september 19th 2003 11. recomandarea consiliului privind imbunatatirea performantei de mediu in achizitiile publice (council’s recommendation for improved environmental performance in public procurement), oec, january 23rd 2002 12. ghid pentru achizitiile publice durabile si eficiente din punctul de vedere al costului (guidelines for cost efficient and sustainable public procurements), iclei, second edition, 2007 13. integrity in public procurement good practice from a to z – oecd organisation for economic co-operation and development studies and scientific researches economic edition, no. 15, 2010 396 reverse logistics studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro conceptual issues regarding reverse logistics ioana olariu “vasile alecsandri” university of bacau ioana_barin_olariu@yahoo.com abstract as the power of consumers is growing, the product return for customer service and customer retention has become a common practice in the competitive market, which propels the recent practice of reverse logistics in companies. many firms attracted by the value available in the flow, have proactively participated in handling returned products at the end of their usefulness or from other parts of the product life cycle. reverse logistics is the flow and management of products, packaging, components and information from the point of consumption to the point of origin. it is a collection of practices similar to those of supply chain management, but in the opposite direction, from downstream to upstream. it involves activities such as reuse, repair, remanufacture, refurbish, reclaim and recycle. for the conventional forward logistics systems, the flow starts upstream as raw materials, later as manufactured parts and components to be assembled and continues downstream to reach customers as final products to be disposed once they reach their economic or useful lives. in reverse logistics, the disposed products are pushed upstream to be repaired, remanufactured, refurbished, and disassembled into components to be reused or as raw material to be recycled for later use. keywords logistics; supply chain; reverse flows; network. jel classification m31 1. introduction because the reverse logistics is driven by two guidelines, of profit and legal regulation, it becomes more complex than the forward distribution system, in terms of managing, controlling and processing. guide et al (2001) studied seven characteristics that distinguish reverse supply systems from the features of forward logistics:  return uncertain timing and quantity of returns, which adds a degree of unrest to demand management and inventory control.  a need to balance returns. too many items returned will cause a firm to penalize unnecessary port inventory cost.  disassembly is a necessary process in remanufacturing, but the rate of recovery is uncertain, which brings difficulty to control sequential operations.  uncertainty in materials recovered from returned items, which raises the question of coordinating inventory.  the requirement for a reverse logistics network. companies should establish collection centers and remanufacturing centers to coordinate the return and remanufacturing process.  complication of material matching restrictions. customers often require some components of the product and will cause a problem that customer satisfaction when a part is not obtained.  stochastic routing problems for materials in the repair and remanufacturing operations. this feature will bring in variability in operation causes coordination and control problem in reverse operation. 326 conceptual issues regarding reverse logistics in addition to these operational differences between forward and reverse supply systems, conceptual system is a system before firing, while the reverse system is both a pull and push (krikke, 1998). in the forward system, the eventual goal is to serve the end customers, while in a reverse system the targets are secondary customer groups, and firms have to implement obligatory returning process from the end-use customers. therefore much coordination and adjustment are necessary in implementing the push and pull systems in reverse logistics. in the literature, there have been several streams of research on issues relating to reverse flows. these include reverse flow network design, inventory control for profits, closed-loop supply chain, green supply chains. 2. components of reverse logistics 2.1. return type products, parts and materials are frequently reverse logistics cycle for different reasons at different points in the life cycle of the product of each element. there are four major returns in practice (krikke et al, 2004):  end of life return (eol): this return takes place when the product life cycle of the item comes to an end.  commercial return: the reasons that these returns are made include wrong orders, customer dissatisfaction, defects, problems with installation etc.  end of use return: this category encompasses returned items after some period of operation due to end of lease, trade-in or product replacement. the products may be refurbished or repaired to be sold in an alternative market or in a geographically different market.  reusable items: products in this classification are separate parts of major products such as reusable containers and pallets, recycled toner bottles, etc. there have also been many studies on inventory control for reverse flows, aiming at integrating the reverse flow into the manufacturers’ materials planning. 2.2. recovery options the first step in reverse logistics with respect to recovery program is to collect the items. firms have different collection systems and strategies contingent on the type of product. with the products collected, firms sort the items based on the condition of the product (jayaraman, 2006). then companies seek to extract value out of the products or components as much as possible by assigning the returned items into an appropriate recovery method. based on the literature, the recovery options are: reuse, remanufacturing and recycling. reverse logistics is concerned with planning decisions and scheduling issues involved in manufacturing, warehousing, shipping, collection and reprocessing of used products, damaged products, unwanted products, outdated products and shipping/packaging materials. there are various reasons why those products are taken back instead of being thrown away: they can be recycled to get reusable raw materials; after refurbishment or repair, they can be resold on the market to gain more profit, they have to be reprocessed to comply with government regulations and environmental law etc. 2.3. secondary market new products are generally transacted in the primary market. the channel process of the primary market, as described by the forward supply chain system, is that flows are 327 olariu from factory to manufacturer’s distribution center, to retailer distribution center, to the store, and then to the end customer. however, some retailers or remanufacturers face how they have to sell remanufactured products since the markets for used products are subdivisions of the primary market and are interwined. a secondary market is defined as a selling channel outside of the primary market, mainly to salvage or overstock brokers (tibben-lembke, 2004). even though, secondary markets are important transaction places, the structure or sales channels in the secondary markets have not been well documented in comparison to the operational aspects of the reverse supply chains system. 2.4. network design for reverse flows even though network formulation in the context of forward flow systems has been widely studied, the system performing forward activities in a traditional supply chain is not directly applicable to the network structure of reverse logistics since the forward flow system is nor originally designed to handle returned products. due to on-equipment of handling return products in the forward system and different cost structures, such as the costs of collecting, classifying, testing and disassembling returned goods that occur only in the reverse channel but not in the forward system (jayataman, 1999). fleischmann et al (1997) also indicated that the reverse channel is not necessarily a symmetric picture of forward distribution. the studies on network design for reverse flows mainly focus on the design of logistics structures for shipping used/returned products back to the facilities. among the more recent results, fleischmann et al (2000, 2001) studied the network design problems and analyzed the impact of reverse flows on network designs and operational performance of a supply chain. the general processes associated with reverse logistics are described as follows (fleischmann et al, 1997):  collection: refers to all activities rendering used products available and physically moving them to some point for further treatment. collection may include purchasing, transportation and storage activities.  inspection/separation: denotes all operations which determine whether a given product is in fact reusable and in which way. thus, inspection and separation result in splitting the flow of used products according o distinct reuse options. inspection and separation may encompass disassembly, shredding, testing, sorting and storage steps.  re-processing: means the actual transformation of a used product into a usable product again. this transformation may take different forms including recycling, repair and remanufacturing. in addition, activities such as cleaning, replacement and reassembly may be involved.  disposal: is required for products that cannot be re-used for technical or cost reasons. this applies to products rejected at the separation level due to excessive repair requirements but also to products without satisfactory market potential, due to obsolescence. disposal may include transportation, landfilling and incineration steps.  re-distribution: refers to directing reusable products to a potential market and to physically moving them to future users. this may include sales, transportation and storage activities. 328 conceptual issues regarding reverse logistics 3. closed-loop supply chains and green supply chains most existing studies on closed-loop supply chains focus on management strategies and policies. the research on green supply chains focuses heavily on environmental issues, the linkages between the operations policies of supply chain partners, and the activities performed by plant managers, suppliers, and customers. reverse logistics is a growing area in logistics management. concern about environmental issues such as pollution, traffic congestion, global warning, disposal and clean-up hazardous materials has led to a number of environmental laws and eu directives that affect logistics systems design and strategies. thus reverse logistics can be defined as: “the process of planning, implementing and controlling the efficient, cost effective flow of raw materials, in-process inventory, finished goods and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal”. essentially, reverse logistics is the process of moving goods from their point of consumption to the appropriate link in the supply chain for the purpose of capturing any residual value through remanufacturing or refurbishing, or the proper disposal. thus, reverse logistics management represents a systematic business model, to profitably close the loop on the supply chain. but, reverse logistics is not only about reusing containers, recycling packaging materials, redesigning packaging to use less material, or reducing the energy use and pollution that results from transportation. these activities, while important, are more in the realm of green logistics. if goods or materials are not sent backwards through the supply chain, then an activity is probably not a reverse logistics activity. reverse logistics also includes processing returned merchandise due to damage, seasonal inventory, restock, salvage, recalls and excess inventory. key management elements in reverse logistics include the following:  gatekeeping to screen defective and unwarranted returned merchandise at the entry point into the reverse logistics process.  short disposition cycle times related to return product decisions, movement and processing to avert a lengthy ageing process on returns.  reverse logistics information systems to properly track returns, and measure disposition cycle times and vendor performance.  central return centers or processing facilities dedicated to handling returns quickly and efficiently.  zero returns policies that avoid accepting any physical returns and instead set maximum values of returned products that are payable to customers.  remanufacture and refurbishment of products, which has the following categories: repair, refurbishing and remanufacturing to recondition or upgrade products, and cannibalization and recycling to use or dispose of products.  asset recovery classifies and disposes returned goods, surplus, obsolete, scrap, waste and excess material products, and other assets, to maximize returns to the owner, and minimize the costs and liabilities associated with disposition.  negotiation of the value of returned material without any pricing guidelines. this task is often performed by specialist third parties, who advise the primary participants in the supply chain who are working to transfer ownership of the material back to the original source.  financial management policies to properly handle accounting and reconciliation issues related to returned products.  outsourcing reverse product flow, to reverse logistics outsource suppliers who can be used as a benchmark to help determine what and how reverse activities should be performed and how much those activities should cost. reverse logistics reduces the amount of waste disposed into the environment, thus, reducing the reliance on landfills and energy. saving energy is another valuable 329 olariu environmental motive. many companies today want to appeal to their customers as being “environmentally responsible”, a part of their marketing image. this has become more pressing as customers became selective of green and/or environmentally friendly products. public environmental concern, coupled with sustainable development, has created opportunities for organizations to differentiate their products from their competitors by being “greener” (johnson, 1998). the need to consider reverse and green logistics has also seen the growth of thirdparty reverse logistics providers who assist companies to meet new guidelines and enhance their business opportunities. environmental concerns about packaging, recyclability and reusability are becoming more important, and the implementation and management of reverse logistics will also affect logistics decision-making in the future. 4. in conclusion implementing reverse logistics has numerous benefits. these benefits are economical, environmental, marketing image, market share and exposure, and asset protection. the main motive behind reverse logistics is economical – minimizing cost and increasing profits. reverse logistics is a chance to recapture value from returned products through recovery/reuse/repair options. beside reducing cost, many organizations take back their competitors products in addition to theirs as a strategy to increase their market share. some companies offer to collect all brands of a certain product in exchange for a price discount for the company’s own brand. critical success factors for reverse logistics programmes to capture the key elements above include the following: management and control by mapping or flowcharting the reverse logistics process through the suppliers and other supply chain members, and developing partnerships to achieve reverse logistics goals and economies of scale; measurement by adopting full product life cycle and end of product life costing as they relate to reverse logistics activities and the product supply chain and finance to properly allocate sufficient resources for reverse logistics activities and environmental initiatives. references blumberg, d.f. (2005) introduction to management of rverse logistics and closed loop supply chain processes, crc press. bowersox, d.j., closs, d.j. & cooper, m.b. (2002) supply chain logistics management, new york, ny: mcgraw hill. dale, r.s. tibben-lembke, r.s. (1998) going backwords: reverse logistics trends and practices, university of nevada-reno: reverse logistics executive council. dyckhoff, h., lackes, r. & reese, j. (2004) supply chain management and reverse logistics, berlin heidelber: springer-verlag. fleeischmann, m., (2001) reverse logistics network structure and design, rotterdam, the netherlands: erim report series research in management. grant, d.b.; lambert, d.m.; stock, j.r.; ellram, l.m. (2006) fundamentals of logistics management, mcgraw-hill education; johnson, p.f. (1998) “managing value in reverse logistics systems”, transportation research part e: logistics and transportation review, 34 (3), 217-227. 330 conceptual issues regarding reverse logistics tibben-lembke, r.s.; dale, r.s., (2002), “differences between forward and reverse logistics in a retail environment”, supply chain management: an international journal 7, 5, 271-282. stock, (1998) development and implementation of reverse logistics programs, 9-10, 20. 331 ioana olariu “vasile alecsandri” university of bacau ioana_barin_olariu@yahoo.com keywords logistics; supply chain; reverse flows; network. jel classification m31 1. introduction 2. components of reverse logistics 2.1. return type 2.2. recovery options 2.3. secondary market 2.4. network design for reverse flows 3. closed-loop supply chains and green supply chains 4. in conclusion implementing reverse logistics has numerous benefits. these benefits are economical, environmental, marketing image, market share and exposure, and asset protection. the main motive behind reverse logistics is economical – minimizing cost and increasi... references (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 23 global islamic finance assets: analysis of the islamic banking in algeria sissani midoun university ibn khaldoun ,tiaret,algeria sissanim@gmail.com tagrerout med university hassiba ben bou ali chelf tagmouh2@yahoo.fr abstract no doubt that islamic banks have proved its efficiency and effectiveness in both :in methods of financial management and also in the mobilization of financial resources for the sake to promote development in various economic sectors not only in islamic countries but even in european as well and of course according to islamic sharia rules. the aim of this paper is to examine the performances and the islamic methods adopted to improve the allocation of financial resources and its specific ways to boost earnings. besides, islamic financial assets were involved in huge financial markets due to its high quality of financial services provided to investors. actually, islamic banking exists in more than 67 countries and by the end of 2019 they may reach about 75 countries in the world. the results show that legislation, shortage of qualified individuals and the lack of using a high technology are the most critical factor of islamic banking in algeria. keywords: islamic banking; islamic assets; usury; islamic sukuk; business ethics jel classification e44; g10; g21 introduction rising trends of islamic finance has increased since its establishment in 1970s and has expanded with its principles in the world wide , especially during and after the global financial crisis 2007-2008 which led to difficulties in many conventional banks however, global islamic realized an asset over 1.3 trillion according to (imf, wp/11/156). and hit 2.4 trillian dollars in 2017.which means about 10℅ percent per year .that leads us to anticipate that the assets of islamic banking will reach over 3.8 trillian dollars by 2023. islam is one of the religions that prohibited the use of usury and so called ‘riba’ in all business practices and dealings since money is an important tool in our hands that we must employ it as a source to develop our economies. the concept of islamic finance that the world knows today is based on an investment motivated by moral and social responsibility. we also noticed that, it is hard to distinguish between islamic banking and conventional banking just by giving and inserting irrational justifications from the islamic sharia to “justify and lend credibility to the islamic brand name (khan, 2010). it is not surprising that the algerian government has launched islamic banking as an experiment to enlarge it year by year and to encourage people and business dealers to deal with islamic financial products ,especially that algerian government entered new reforms in the algerian financial market in the last finance law 2018. global islamic finance assets: analysis of the islamic banking in algeria 24 we, also agree that researchers may have different results on the same topic according to the variables and even the time series or the country profile studied. in our turn, our results differ from former studies(aysan, disli, & ozturk, 2018) (haseeb, 2018) since it determines the merits of the islamic monetary system through attracting attention to the relative stability afforded by the interest-free system and also encourage the continued moderate and modest success of islamic banks in algeria to target primarily business generated from strategic partnership with domestic and regional sovereign and public sector entities. moreover, our results also illustrate the great focus of islamic banking on securing facilities with tangible collaterals in building business relationships. islamic finance is not a religious system, but it’s an ethical system for all people to make money either muslim or non-muslim. literature review various writings on islamic banking and finance dated to the twentieth century. the birth of islamic banking and islamic economics goes to the deem past where most arabic countries were under the dominant western systems of capitalism and communism .this part of the world suffered from colonizers who combated islam religion sharia . at that period famous islam thinkers worked hard to show and found islamic socio-political and economic systems, among these islamic thinkers ,we find,ibn bidis a famous islamic thinker from algeria , mohamed ali in egypt, mohammad baqir al-sadr (1961) in his book entitled our economy, and sayyid abul a'la maududi in economic system of islam, 1970. during this period there were many experiments to establish islamic houses or banks, but they did not see success for political reasons. the first islamic bank was established thanks to a great effort and support from the economist, dr. ahmed al-najjar who founded ‘ bayt guamr bnak ‘ in egypt in 1961(siddiqi, 2006). actually, there are lot of developed and developing countries which suffer from a lack of real harmony and effects between the degree of development and economic growth since poverty rate increased and the number of wealthy people increased and even doubled in many cases. the modern definition of development represents the objectives of islamic finance after the failure of the strategies and theories to achieve development and since 1980, the united nations began to look for a new definitions for development and define it as a sustainable civilization process and a human right to create structural transformations and social and economic changes that allow for a steady escalation of the capacities of the society concerned and continuous improvement of the quality of life in it(iqbal & molyneux, 2005). islamic banking is currently growing fast and contribute in varying proportions in the economic growth either in a low or high degree and this due to the government policy and the extent of the application of islamic banking but in both cases ,islamic banking really represents a significant determinant(hassan & bashir, 2003) . the potential effects of islamic banking on economic growth was involved with individual countries and even studied the macroeconomic stability(el-galfy & khiyar, 2012) and investigated a comparative performance between conventional banking and islamic banking. definitions islamic banking system is the financial institution which operations and activities are based on islamic sharia (mohamad, abdullah, mohamad, & abidin, 2013) however, (abdelrahman, 2015) defines islamic banking as an institution that midoun, med 25 provides financial and investment services that are complaint with sharia and from this definitions we can conduct that ,islamic finance system compared to western conventional system is related to islam religion rules. the principals of islamic finance are based on three main factors which are mentioned in the quran and are an important part of sharia and islamic jurisprudence. they are riba, gharar and maysir, which are explained in detail below. halal and haram concept : the concept of halal means permissible and derived from the by the islamic religion and the same deal for the concept oh haram and haram and both represent the foundation of islamic finance(mukhtar & mohsin butt, 2012).that halal what god and his messenger allowed to muslims .this term also means what is permitted ,pure, permissible and clean .however, haram means what is forbidden by god and his messenger . riba : riba is one of the most dangerous sin ad plagues of societies and all religions agreed on its prohibition. such as giving someone borrow money to someone else and asks him to return it with an increase of 1% as interest. riba is derived from the quran and is unanimously accepted by all islamic thinkers. they also divided riba to two types ,the first is called ‘riba an nasiyah’ and the second is named ‘riba al fadl’(todorof, 2018). gharar : is cheating in business and can be defined as the manner of hide and push push partners into risks (asni & sulong, 2018) and a sort of abuse of trust . we also can distinction between two sorts of gharar: gharar elfahish which is forbidden by islamic sharia while the second is tolerated . table 1: the islamic development bank history chronology of islamic banking country date the mit ghamr savings bank . egypt in 1961 the pilgrims saving corporation of malaysia. malaysia in 1963 the islamic development bank opened. saudi arabia in 1975 the islamic insurance company (based on takaful) company sudan in 1979 the world’s first islamic mutual fund in indianausa usa in 1990 the first tradable sukuk malaysia in 1990 the citi islamic investment bank bahrain. in 1996 the islamic financial services board (ifsb) was established malysia in 2002 the first islamic commercial bank founded outside the muslim world uk in 2004 source: https://www.dummies.com/personal-finance/investing/emerging-markets islamic banking has emerged modestly in the last two decades with the first bank in egypt in 1961 and after 14 years the islamic development bank opened in saudi arabia in 1975 then the first tradable sukuk in malaysia in 1990. actually, the number of islamic banks have registered a great growth and reached 505 islamic banks in the world including 207 islamic windows. https://www.dummies.com/personal-finance/investing/emerging-markets/timeline-the-evolution-of-islamic-finance/ global islamic finance assets: analysis of the islamic banking in algeria 26 methodology this study used qualitative research methods and some financial ratio because of the great inadequate data about islamic banks in algeria in order to analyze the performance of islamic banking in algeria, we have also tried to interview the baraka manager in order to get some descriptive statistics to use them both in analyzing the positive elements and obstacles faced by islamic banks and to prescribe financial reforms for this sector. global islamic finance assets growth from 2012 to 2019. we do agree that, islamic banking is no longer a monopoly of islamic countries or that believe in islam religion since this kind of banks has spread in the word as a real financial industry and globalization has helped in its expansion ,too. we can also notice that islamic banking assets jumped from 1.7 trillian dollars in 2012 to 2.2 trillian dollars by the year 2016 and hit 2.8 trillian dollars in 2018. chart 1: global islamic finance industry assets source: islamic financial services broad during the beginning of the year 2019, the percentage of islamic investments in the infrastructure and sukuk bonds increased significantly, as these investments witnessed a rapid development in the field of financial technology sector (fintech) .the performance of the islamic banking sector grew by a mere 0.9% in 2018, compared to 4.3% in 2017. as many islamic banks began adopting advanced electronic systems to facilitate services and increase the efficiency of islamic banking, these banks also developed methods of innovation in the manufacture of islamic financing tools. from the previous table, we find that the statistics indicate a possible rise to 3.1 trillian dollars by the end of 2019 and probably may reach about 3.7 trillian dollars in 2022. why islamic banking system is growing fast ? from the chart below, we found that islamic banking prohibit speculation and interest according to the islam religion. moreover, islamic banking doesn’t enter in any 0 0.5 1 1.5 2 2.5 3 3.5 4 1.741 1.6981.931 2.063 2.202 2.417 2.6322.873 3.141 3.442 3.782 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 midoun, med 27 prohibited deals or investments like investment in alcohol sector or drugs. they avoid toxic assets, too and prefer to invest in real and durable assets. chart 2: islamic banking source : hassan, k., & lewis, m. (eds.). (2009). handbook of islamic banking. edward elgar publishing more details about islamic banking products. musharaka : this the term refers to an islamic product. it is also a financing participation of the bank in a venture by a company or a customer. the customer and the bank together raise the capital, usually the working capital, for the venture. in the musharaka agreement both, the bank and the customer share the profits and losses as per to mutually agreed proportions(billah, 2019). murabaha (buy and resale) : is one of the most famous sale contract based on negotiation used by the islamic banks(faishal & saleh, 2019) .it is a contract between a customer and the bank. murabaha is not a loan given on interest but in reality it is an arrangement wherein the bank purchases goods upon request of the client, who in his turn makes deferred payments that cover the costs and at an agreed profit margin for the bank. elisstissnar (manifacturing contract): is similar to a regular financing for working capital. all features are similar to a murabaha except that the actual delivery of goods happen at a later date after the receipt of all due payments(chong & liu, 2009). bairo elssalam ( foreword sale) : ii is contract in which the byer and the seller agree to use the term ‘bairo elsslam’ as a main condition in their contract in basic source of islamic banking: it relies on 4 criteria 1inseration from koran and souna ( sharira) 2-el_idjmaa 3el_kiass 4el_idjtihad prohibition / 1interest 2speculation prohibition / 1invest in alcohol & drugs 2toxic assets ismamic contracts are: 1partnership and so called ( musharaka) 2buy and resale and so called ( mourabaha) 3manufacturing contract called ( elisstissnar) 4forward sale and also called (bairo el salam) global islamic finance assets: analysis of the islamic banking in algeria 28 advance where they specify the goods quality , quantity ,price …ects and which may be delivered at a future date in exchange of an advance price fully paid at the time of contract. moreover, the objects of this sale must be goods and cannot be gold, silver, or currencies based on these metals. islam philosophy towards economy islam not only prohibits dealing in interest but also islamic banking is an instrument for the development of an islamic economic order. islam makes a clear distinction between what is halal (lawful) and what is haraam (forbidden) in purs, islam makes it obligatory on the individual to spend his wealth judiciously and not to hoard it, keep it idle, or to squander it. the economic system envisaged by islam aims at social justice. first, islam seeks to prevent the accumulation of wealth in a few hands to the detriment of society as a whole through its laws of inheritance. more than 500 islamic financial institutions operate in the world today.the number of islamic financial institutions grew from around 85 in 1996 to 200 in 2000 and to 300 in 2008.an islamic bank is not permitted to lend to other banks at interest. islamic banking refers to a system of banking or banking activity that is consistent with principles of shariah and guided by islamic economics. since this system of banking is grounded in islamic principles, all the undertakings of the banks follow islamic morals. therefore, it could be said that financial transactions within islamic banking are a culturally distinct form of ethical investing. for example, investments involving alcohol, gambling, pork, etc. are prohibited. islamic banking plays at least four important roles: it encourages lending, stimulates saving, promotes financial stability, and contributes to financing morally acceptable projects (imam & kpodar, 2016) islamic finance is considered a stable financing system that is capable of promoting growth and creating long-term employment. according to the literature concerning the relationship between islamic banks and economic growth, one could safely say that islamic banking is a new financial system that must strictly comply with islamic sharia regulations. what is the difference between islamic banking and conventional banking? we do agree that conventional banks are based on fully man made principles. however, islam banking teaching says that, to make money from money is prohibited and wealth can only be generated through legitimate trade and investment. any gains relating to this trade are shared between the person providing the capital and the person providing the expertise. as matter of fact, money itself has no intrinsic value and therefore islam rules forbids people from profiting by lending it, without accepting a level of risk, i.e., interest (known as riba) cannot be charged. what is riba and why is it prohibited? in arabic, riba literally means “excess”. simply stated, riba is interest. any amount, big or small, over the principal in a contract of loan or debt is riba, prohibited by the quran, regardless of whether the loan is taken for the purpose of consumption or for some production activity. prohibition of interest is ordained in islam in all forms and intent. this prohibition is strict, absolute, and unambiguous. it therefore means that interest is prohibited as it leads to injustices (zulm), and islam is against all forms of injustice and exploitation and seeks an economic system that aims at securing extensive socio-economic justice. the islamic law of prohibition of riba was https://www.sciencedirect.com/science/article/pii/s2214845017300194#bib55 midoun, med 29 originally not based on economic theory, but on divine authority, which considers the charging of interest as an act of injustice. the relation between islamic banks and the central bank. one of the most important role of central banks consists in supervising the activities applied on banks such as checking registers and books for the purpose of validating assets and the different operations. the central banks are involved in developing and boosting rules and setting the range of dealing with specific activities and clients. the relation between islamic banks and central banks is a key driver to increase the growth of islamic banks through assisting them and creating the best environment which helps both the conventional banks and islamic banks to work integration and consistency. therefore, central banks have to facilitate the integration and the work of islamic banks; they have to and support them in order to contribute positively in the sustainable development. islamic banks need special treatment and adopt special rules to encourage them in their performance since they don’t deal with riba. besides, special reserves, limitation on equity, voting rights, and encouraging their wide spread and also in creating new branches. some states have issued special legislation for islamic banks . to prevent the damage to economy that may be cause by the collapse of banks. in some states the central bank provides finance to conventional banks in the form of an interest-based debt and provides liquidity for islamic banks as a form of mourabaha or moucharaka. the central bank can allow limited short-term temporary facilities free of interest of islamic banks on the basis that these banks would place compensatory funds of the same amount for an equivalent duration. islamic banking in algeria one of the available options to mobilize domestic savings for the algerian authorities is to move towards islamic banking which in the last decade and in many economic sectors. the islamic products can be applied in algerian banks as an experience to withdraw investors who prefer islamic methods and rules such as murabaha or the purchase of a product and resale it in the form of murabaha according to the sharia rules far from usury deals. the purpose here is to attract citizens, both local or foreigners, to buy bonds that allow them to participate in investment projects in different sectors and without interest rate in return for an agreed profit margin in the case of profit and accept losses in the case of high risk or loss. success of islamic banks in algeria depend on: ✓ use of the high technologies in islamic banks(al-sartawi, 2017). ✓ the rationalization of the algerians’ point of view towards islamic banks. ✓ provide a legal environment that allows the work in accordance with islamic rules. ✓ opening the capital of this type of banks for public subscription by 50% and 50% of the contributions of the state sectors such as the ministry of religious affairs and the major productive companies of the state. ✓ digitization of islamic banking through using safer and more secure technology in this sector to protect all partnerships. ✓ training of experts in the field of islamic banks. ✓ allowing the islamic banks to invest and share international investments. ✓ benefit from the experiences of leadership islamic banks at international level. global islamic finance assets: analysis of the islamic banking in algeria 30 obstacles faced by islamic banks in algeria before to discuss the problem faced by islamic banks in algeria. let’s give a short idea about one of the famous islamic banks in algeria so called al baraka bank of algeria is the first bank with mixed capital (public and private). it was established on may 20, 1991 with a capital of 500,000,000 daj, and it began practicing its activities physically during the month of september 1991.we can sum up the most important obstacles which islamic banking face and among them al baraka bank in algeria as fellow : hoarding cash at home: experts and economists believe that the circulation of liquidity in algeria outside the official channels is due to the unwillingness of the algerian society to open the door to deal with conventional banks for fear of disobedience to god and the benefits of "usury". the total absence of an islamic financial market :no doubt that the existence of islamic monetary financial market can contribute to the revitalization of islamic transactions .therefore , it became necessary to give the opportunity for islamic banks to operate in accordance with islamic rules and protect them from the unfair deals of the central bank(hesse, jobst, & sole, 2008). the multiplicity and contradiction of judgments: the islamic judgments concerning faith are largely fixed, however concerning transactions are many and multiple. table 2: financial indicators of al baraka group from 2014 to 2018 financial indicators 2014 2015 2016 2017 2018 total operating income 918 1000 1074 999 1021 net income to equity 152 163 152 169 174 financial position total assets 23464 24618 23425 25453 25524 total financing 17624 18358 17465 19123 19207 total customers 19861 20164 19179 20670 20750 profit rates return on average equity %14 %14 %13 %09 %12 operating expenses %57 %54 %53 %57 %56 financial position rates the ratio of total assets %25 %24 %24 %26 %25 the total employees 10853 11458 12644 12795 12865 total number of branches 549 586 697 675 679 source: annual report 2018, from : https://www.albaraka.bh/en-gb/annual-reports/ https://www.albaraka.bh/en-gb/annual-reports/ midoun, med 31 from the table 2 above, it is clear that the profits of al baraka banking group are increasing from 2014 to date 2016, by downloading the total operating income index, which reached us $ 1074 million in2016, down from 2017, amounting to about $ 999 million. however, for the net income to equity, an increase was observed throughout the study period, but it decreased in 2015 5 and has increased again to 174 in 2018. on other hands, the number of total customers moved from 19861 in 2014 to 20670 in 2017 however, we also can notice that the total number of branches is growing fast from 549 to 679 and this islamic bank employs more than 12865 in different countries. table 3: evolution of al baraka bank in algeria (in millions dzd) al baraka bank in algeria 2016 2017 2018 balance sheet 210 344 248 633 270 996 own funds 24 312 24 546 27 429 customer deposits: 170 137 207 944 223 995 financing 110 711 139 677 156 460 off-balance sheet 64 210 72 108 61 124 net banking product 8 539 8 669 11 850 net profit 3 984 3 548 5 167 source :annual report 2018.from : www.albaraka-bank.com/wp-content/uploads/2019/11/rapport2018-fr.pdf from the table 3 above, we can also notice that the balance sheet stands at 270 996 million algerian dinars at the end of 2018, recording an increase of 22 363 million algerian dinars corresponding to + 8.99% compared to 2017. the own funds reached 27,429 million algerian dinars which means + 11.75% compared to 2017 against 24,546 million algerian dinars, in 2017.however, customer deposits reached 223,995 million algerian dinars, registering an increase of 16 billion algerian dinars corresponding to + 7.69% compared to 2017 and + 31.59% compared to 2016.we can see obviously, that al baraka bank financing increased in algeria by 16 783 million algerian dinars corresponding to + 12.02% compared to the previous year, to stand at 156.460 million algerian dinars at the end of 2018.finally, it seems clear that net profit knew a positive jump since it reached more than 5,167 million algerian dinars against 3,548 million algerian dinars at the end of 2017and 3 984 million algerian dinars in 2016, thus means an increase about 1,183 million algerian dinars over the last three years, which means a successful l rate over 29.70% increase. recently algeria knows a serious political reforms especially after the fall down of heads of the political and economic corruption in algeria(midoun, 2016) who squandered colossal sum of public money and took advantage from their political positions as ministers(sissani & belkacem, 2014) and have always worked against the establishing of islamic banks only because public banks were their easy way to finance their suspicious investment which was destructive to the local economy. unfortunately, they have only abused from the use of public money estimated at 200 billion dollars into conventional banks. and due to the suffocating financial crisis in algeria since 2008, the policy makers found that the solution was to open two of the islamic windows as an experiment. today, after the fall down of the heads of corruption, and the issuance of the new finance law, the islamic banks became an alternative solution(platonova, asutay, dixon, & mohammad, 2018) and an imposed reality not only in algeria but in the whole world as well. nowadays, lot of countries are racing to open islamic banks to https://www.albaraka-bank.com/wp-content/uploads/2019/11/rapport-2018-fr.pdf https://www.albaraka-bank.com/wp-content/uploads/2019/11/rapport-2018-fr.pdf global islamic finance assets: analysis of the islamic banking in algeria 32 attract huge capitals, especially from gulf countries and created a hot competition between countries like france, britain and even switzerland to absorb arab capitals. conclusion there is, however, a misconception that islamic finance is for muslims only. this is far from the truth. muslims can safely invest in industries such as telecommunications, technology, the health sector and temp agencies. there is no requirement that firms whose shares are bought are of a special islamic character. it is time that muslims go ahead and invest their stagnant funds into the islamic banks projects, which apply the islamic religion, including moderation and benevolent disputes through islamic ethics. in this research, we tried to talk about islamic banks as a model that permits to gather and accumulate capitals in order to create islamic financial market. in algeria, it seems clear that the government budget suffer from a serious deficit caused by the lower price of the barrel, as matter of fact moving quickly to develop islamic finance with sharia compliant may solve a little bite the critical situation. the government allowed banks to start offering islamic products by december; however the other state banks will receive the greenlight by the end of 2018. this decision is estimated to attract at least 23.97 billion us$. the financial bill 2018 will accommodate sukuk. the algerian public treasury intends to tap the islamic capital market several times until 2022 with the first issuance planned for 2018. unfortunately, islamic finance in algeria has remained relatively undeveloped due to historical and political reasons, and because of political corruption and financial instability as main reason. only two islamic banks, the first is al baraka bank and gulf bank algeria are currently allowed to offer islamic products. finally, the algerian authorities and policy makers can take advantages from the islamic banks as an economic to develop the national economy and diversify its incomes instead of relying on the oil prices. references abdelrahman, a. y. (2015). does islamic banking help in economic development of muslim countries? al-sartawi, a. (2017). the effect of the electronic financial reporting on the market value added of the islamic banks in gulf cooperation council countries. paper presented at the 8th global islamic marketing conference. asni, f., & sulong, j. (2018). hybrid contracts according to islamic perspective. international journal of academic research in business and social sciences, 8(5), 453-458. aysan, a. f., disli, m., & ozturk, h. (2018). bank lending channel in a dual banking system: why are islamic banks so responsive? the world economy, 41(3), 674-698. billah, m. m. s. (2019). musharakah venture capital modern islamic investment management (pp. 83-89): springer. chong, b. s., & liu, m.-h. (2009). islamic banking: interest-free or interest-based? pacific-basin finance journal, 17(1), 125-144. faishal, m., & saleh, c. (2019). development of identical delivery quantity model in inventory management with delayed payments based on bank interest rates and murabaha systems. paper presented at the iop conference series: materials science and engineering. midoun, med 33 haseeb, m. (2018). emerging issues in islamic banking & finance: challenges and solutions. academy of accounting and financial studies journal, 22, 1-5. hesse, h., jobst, a. a., & sole, j. (2008). trends and challenges in islamic finance. world economics, 9(2), 175-193. midoun, s. (2016). the algerian economy governed by black corruption: an empirical study from 2002 to 2015. studies and scientific researches. economics edition(24). mohamad, m. t., abdullah, m. y., mohamad, m. a., & abidin, u. z. a.-a. z. (2013). the historical development of modern islamic banking: a study in south-east asia countries. african journal of business management, 1(1), 114. mukhtar, a., & mohsin butt, m. (2012). intention to choose halal products: the role of religiosity. journal of islamic marketing, 3(2), 108-120. platonova, e., asutay, m., dixon, r., & mohammad, s. (2018). the impact of corporate social responsibility disclosure on financial performance: evidence from the gcc islamic banking sector. journal of business ethics, 151(2), 451-471. sissani, m., & belkacem, z. (2014). the effect of political risk on foreign direct investment: the case of algeria. hyperion economic journal, 2(3), 29-35. todorof, m. (2018). shariah-compliant fintech in the banking industry. paper presented at the era forum. microsoft word apostoaie constantin marius_eng.doc the importance of knowledge on the evaluation criteria in university scientific research projects cristian marius toma1,2 1„al. i. cuza” university of iasi, romania, 2„grigore t. popa” university of medicine and pharmacy iasi, romania abstract scientific research is part of any university mission, at least of big universities, as it represents the complementary element required by the learning process. a learning process based on engendering knowledge is much more valuable and competitive than a learning process which is reduced to a mere transfer of knowledge from the teacher to the students. the important universities consider that “the development of scientific research as a fundamental competence is essential for survival in a more and more competitive environment on global level and that is why, research should be part of the university mission”1. this study aims to highlight how important it is for the university members to be aware of the evaluation criteria for the research projects they undertake. for this purpose, i have interviewed a number of 55 persons, project managers and team members in the projects from the “research for excellency” program and the national plan of research, development and innovation pn ii 2007 – 2013. out of the evaluation criteria for research, the most important ones were considered to be the scientific quality of the project and the quality of the human resources involved in the project. key words evaluation, evaluation criteria, scientific research, research project jel codes: i 21, i 23 introduction the society based on knowledge has the mission to engender knowledge, disseminate it through education and professional training, spread and put it into value in innovations and technological development. even more, investments in research, innovation and technological transfer ensure the economical development of the society. in a certain measure, these desiderata are fulfilled due to the role played by higher education in general and the university research in particular. the development of scientific research increases the chances of receiving funds from government bodies and especially from the industrial field. at the same time, the reputation of the university and its social role is reinforced in the community it belongs to. in the same train of thought, bratianu et al (2007) assert that „in order to change the scientific research in a fundamental competence for the university, a competence which would confer consistency and power in the accomplishment of the competitive advantage, 1 hazelkorn e. (2006), university research management. developing research in new institution, oecd publishing studies and scientific researches economic edition, no. 15, 2010 514 there is needed a strategic decision coming from the management, on one hand, and the elaboration of a specific strategy backed up by an adequate allotment of funds, on the other hand”2. the purpose of the study starting from these considerations, i have made a study which aims to highlight the importance of the evaluation criteria in scientific research undertaken in the research projects. for this purpose,i have interviewed a number of 55 persons, managers and team members in the research projects and the ”research for excellency” program and in the national plan for research, development and innovation pn ii 2007 – 2013. materials and method the first evaluation criterion taken into consideration was the scientific quality of the research project expressed in the following: − adequate knowledge and up-dated presentation of the accomplishments in any field; − originality and innovative character of the research project; − relevance of the purposes of the research project on national and international level; − degree of interdisciplinary character (where it applies); − agreement between the research methodology and objectives of the project. the second criterion under study was the quality of human resources which have to be part of the project. hence, there were analyzed the following issues: − scientific competence of the project manager, estimated mainly in the articles published in isi reviews and other international data bases; − managerial competence of the project manager, his experience and previous results obtained in other research projects; − quality and experience of the research team members, estimated mainly in the articles published in isi reviews and other international data bases; − promotability of young researchers (phd and master students) in the research projects with a clear description of their role in the development of the research projects. another important criterion we have planned to monitor was the project implementation method. regarding this issue, we have analyzed the following: − the quality of the project management – taking into consideration the coherence of the work plan and the associated activities; − the way of disseminating the results of the project − feasibility and credibility of the project, taking into account the human and financial resources of the project; − the approach of the ethical problems of the project. one more important criterion investigated in the study was the usage of resources in the project, respectively : − degree of adequate equipment and experiment devices as well as the presence of adequate equipment and devices in the institution which undertakes the project − optimal dimensions of budget chapters in the research project. these parameters were ranged according to features expressed in percentages: very important, important, less important. 2 bratianu c. et col (2007), managementul cercetării ştiinţifice universitare / the management of university scientific reasearch , ed. economică, bucureşti, p. 24 studies and scientific researches economic edition, no. 15, 2010 515 results and discussions as regards the criterion ” the scientific quality of the research project”, most of the interviewed people (40, respectively 73% ) have shown that this criterion is very important (tabel 1, figure 1). tabel 1. the scientific quality of the research project criterion very important important less important the scientific quality of the research project 40 (73 %) 10 (18 %) 5 (9 %) th e sci e n ti fi c qu al i ty of th e re se arch proje ct 18% 73% 9% very important important less important figure. 1. the scientific quality of the research project tabel 2 and figure 2 present the answers given by the interviewed persons related to the quality of human resources which should be included in the project team. 36 subjects (respectively 68%) considered this criterion to be very important. tabel 2. the quality of human resources criterion very important important less important the quality of human resources 36 (68%) 9 (17%) 8 (15%) studies and scientific researches economic edition, no. 15, 2010 516 th e qu al i ty of h u m an re sou rce s 17% 68% 15% very important important less important figure. 2. the quality of human resources tabel 3 and figure 3 display the answers given by the interviewed persons related to the project implementation method, most of them, namely 34 (respectively 62%) also considered it to be a very important criterion. tabelul 3. the project implementation method criterion very important important less important the project implementation method 34 (62%) 12 (22%) 9 (16%) the project implementation method 22% 62% 16% very important important less important figure. 3. the project implementation method regarding the usage of resources in the project, 26 (47%) subjects considered it to be less important, 10 (18%) important and only 19 of them (35%) ranked it as very important (tabel 4, figure 4). studies and scientific researches economic edition, no. 15, 2010 517 tabelul nr. 4. the usage of resources in the project criterion very important important less important the usage of resources in the project 19 (35%) 10 (18%) 26 (47%) the usage of resources in the project 18% 35%47% very important important less important figure. 4. the usage of resources in the project evaluation criteria used in university scrientific research 40 10 5 36 9 8 34 12 9 19 10 26 0 5 10 15 20 25 30 35 40 45 very important important less important importanta criteriului n um be r of m an ag er s / p ro je ct m em be rs the scientific quality of the project the quality of human resources the project implementation method the usage of project resources figure. 5. evaluation criteria used in university scientific research projects studies and scientific researches economic edition, no. 15, 2010 518 conclusions the study we have undertaken has proved that the most important criterion in the view of the interviewed people is the scientific quality of the research project (40 subjects, representing 73 % from the total of interviewed persons). this criterion is followed, in the order of importance, by the quality of human resources, 36 (68%) of the subjects considered it was very important. the project implementation method is a less important criterion in comparison to the scientific quality of the project and the quality of human resources, but it does not lack importance, as 34 persons (62%) from the subjects ranked it as very important. out of the evaluation parameters used in university scientific research, in the view of the subjects, the usage of project resources was estimated as being less important, as only 19 (35%) of the subjects asserted it was very important. in conclusion, this study shows that the most important evaluation criterion in scientific research undertaken in research projects is the scientific quality of the research project, followed, in the order of importance by the quality of human resources, the project implementation method and finally the usage of project resources. bibliography 1. armstrong m. (2003), managementul resurselor umane: manual de practică / the management of human resources: a practical textbook, editura codecs, bucureşti 2. armstrong m. (2006), performance management, kogan page ltd., london 3. bratianu c., curaj a., vasilache s., baltei c. (2007), managementul cercetării ştiinţifice universitare, ed. economică, bucureşti 4. bendoly e., swink m. (200&), moderating effects of information access on project management behavior, performance and perceptions, journal of operations management, 25, 604-622. 5. hazelkorn e. (2006), university research management. developing research in new institution, oecd publishing 6. isoc d. (2007), managementul proiectelor de cercetare: ghid practice, ed. risoprint, cluj-napoca 7. isoc d. (2007), managementul proiectelor de cercetare: proiecte cu finanţare publică naţională şi internaţionala; capitalizarea şi gestiunea proprietăţii intelectuale: ghid practic, ed. risoprint, cluj-napoca 8. scott-young c., samson d. (2009), team management for fast projects: an empirical study of process industries, international journal of operations & production management, 29(6), 612-635 9. zait d., spalanzani a. (2006), cercetarea in economie si management. repere epistemologice si metodologice, ed. economica, bucuresti 10. winter m., smith c., morris p., ciemil s. (2006), directions for future research in project management: the main findings of a uk government-funded research network, international journal of project management, 24, 638-649 11. www.ancs.ro – the national authority for scientific research. 12. www.cncsis.ro – the national committee of scientific research in high education. studies and scientific researches economic edition, no. 15, 2010 519 microsoft word apostoaie constantin marius_eng.doc business intelligence systems in the business strategy an approach to the romanian reality serghie dan, „al. i. cuza” university of iasi, romania balan ana maria, „al. i. cuza” university of iasi, romania abstract the economics doesn’t mean an accumulation of disparate sciences, is a coherent set of related theories in the support of certain ideas from the schools of thought or arising from different research areas. in the economics, the complementarities between practice and theory are potentiated first by utilitarian reasons and highlighted through the correlation between static systems with dynamic ones. the dynamism of the market today, the volatility given by the competitive environment, the disappearance or weakening of the entry barriers in a sector of activity, make the information to become the most important asset of a company. the access to information, especially analysis, reporting and forecasting in real time (management information) represent the condition and the scaffolding in the competitive environment from our days. key words business intelligence, information, system, data, decision. jel codes: m 15, m 16 the importance and the evolution of business intelligence concept the effectiveness in use of information is determined by an appropriate data structure, by its capacity of processing and synthesis, that provide to the manager from any level the data analysis necessary for operational, tacit and strategic decisions. together with the informational structure, an another tangible necessity in any organization is represented by the tools that are useful for watch and receive in a fast way the changes appeared in the external environment of the company, or in the social, legislative of administrative one. on the segments related to the company’s management spheres, the managers with different responsibilities will have access to information (collected, processed, analyzed and transformed into a form accessible and useful) corresponding to their targets: the sales management must always know which are the most requested products or services on market, which are the most profitable customers, what new products should be designed and offered, for being efficient and to compete; the financial management should always have in view the optimization (on the claim value) of the products or services and to improve the decision process for achieving performance and profitability criteria; we could offer and another suggestive examples about a company’s management structure, but we summarize to point out the most important results of using and processing information in real time, and this result is that with the help on information, is created the source that claim and generate innovation. within a company, the information system can have a rudimentary or a simplistic level (manual systemsinformation written on paper), can be also informal information systems studies and scientific researches economic edition, no. 15, 2010 452 (based on the transmission in the employment relationship, specific especially to the asian companies) and automated information systems (based on hardware, software and human infrastructure). in conclusion, the collection, the processing and the dissemination of information is based on an organization system that includes: people, processes, material and financial resources, all of these beingmore or lessingredients of the system. in 1989, howard dresner, researcher at the gartner group, propose the term business intelligence, defining it as “a set of concepts and methods to improve the decision making, using systemssupport based on evidence”1. the ibm specialists consider business intelligence “using all the data available to a company to improve decision making2. business intelligence requires access to data, their analysis and the discovery of new opportunities in their use”. in an interview accorded in 2004, shaku atre defined business intelligence like “a developmental strategy, vision and architecture that keep a constant alignment between the operations/directions of a company and their strategic objectives”3. according to the definition form baets4, business intelligence represents “a store of knowledge in the business success”. in his opinion, this “store” of knowledge can provide the business success in the adaptation to the environment transformations. the collection and the management of such knowledge is, in fact, the only sustainable competitive advantage. the precursor researchers in business intelligence radically separate the field, to not be confused with a technology or a methodology. business intelligence is included in management and is boosted and made in value by the new knowledge economy. the propose and the result of business intelligence application is found mainly in the efficiency of a performing decision process, through new knowledge. the classical approach or the start of researches was focused on waking information, on acquisition and storage of information, then putting them in a format accessible to managers. salles identifies four major periods concerning the evolution on business intelligence concept: the period of 19801990, when the concept is focused on processes, tools and techniques (wilensky, martre, lesca); the early 90’s, when the concept is defined primarily on he use of business intelligence like waking information and also is defined on its general objectives; since the late 90’s appear the concepts co-management and collective intelligence, organizational learning and working in collaboration; the early 2000’s brought in addition to the earlier concepts, those of cultural identity, regionalism and the concept of “economic defense”5. business intelligence is presenting as specific management information based on processes, tools, methodologies and tested skills. so, like a system, business intelligence use data, processes, tools and technologies to obtain form the competitive, legislative, technological and innovative environment the useful information for decisionmaking. a special feature for efficiency and profitability in organization is given by the global vision obtained form multiple perspectives. 1 power, d. j. (2007), a brief history of decision support systems, available on-line at http://dssresources.com/history/dsshistory.html 2 muntean, m. (2004), iniţiere în tehnologia olap. teorie şi practică, ed. ase, bucharest 3 shaw, t. (2004), shaku atre interview: what is business intelligence?, available on-line at www.dssresources.com 4 baets, w. r. j. (2005), knowledge management and management learning: extending the horizons of knowledgebased management, springer’s integrated series in information systems, vol. 9 5 salles, m. (2003), stratégies des pme et intelligence économique: une method d’analyse du besoin, ed. economica, paris studies and scientific researches economic edition, no. 15, 2010 453 a second key feature is given by the fast response to changes in the external environment of the organization. an approach in terms of information technology the researches that claim this approach have in view the following features of a business intelligence system: the quick access to data (information) stored in organization; procedures for reporting and for effective data analysis; the ability to provide forecasts for future developments. thus, the basic concepts of this approach are transformed into business intelligence systems: the transformation data into information, the information into knowledge and knowledge into profitable business action. in “business intelligence roadmap”6 the concept is presented like an architecture and collection of applications and databases operational integrated, and also like a collection of decision support systems, providing to the business community an easier access to data. business intelligence application to assist the decision facilitates many activities, including multidimensional analyses (eg. olap), data mining, forecasting ability, business analysis, facilities for query, reporting and making graphics, geospatial analysis, knowledge management etc. business intelligence is an iterative process; it starts form the operational environment; the data are extracted form this medium and stored in data warehouses (the data warehouse is in form of a container data center, separate form operational data); the decisionmaker use the decision support system to extract data from data store; holding this information, he can create action plans; this change in the operational information leads to a new iteration of business intelligence cycle7. an analysis of a business intelligence system in terms of romanian realities coordination and dissemination of information romanian executives are ambitious, eager to learn and work more, but we can not speak about them as a separate category, different from the cultural and business models of other countries. one of the most common mistakes that are made by the managers from everywhere is the fact that they don’t communicate enough. “the managers should put to themselves more questions on how they lead the companies and where “is going” the business, and than to communicate these things to the organization”, says bodo schlegelmilch, wu executive academy dean of the university of economics and administration in vienna. it is vital for successful change at corporate level to know how to achieve coordination and information in complex organizations, geographically dispersed. however, the managers are often tempted to not share the information or don’t collaborate with their colleagues for coordinate the activities and achieve the strategic objectives in short-term. why? the answer to this question is vital for successful implementation of the strategy. if every manager would shape the piece of his business and would optimize and automate the processes such as he thinks is better, it is possible that the company as a whole, don’t function better, but worse. 6 moss, l. t., atre, s. (2003), business intelligence roadmap: the complete project lifecycle for decision-support applications, ed. addison wesley 7 giovinazzo, w., a. (2002), internet enabled business intelligence, prentice hall ptr studies and scientific researches economic edition, no. 15, 2010 454 the most effective business modeling, it automates and optimizes, is when it starts from top to bottom, from the entire company’s level and it uses a single system, or, anyway, a few systems, but being integrated as closely8. the automation at the level of departments or activities can become a disability if it can be integrated with the rest of the system, even if, in their piece, they do are very good job. many times it better to give up to some "effect" features, but non-essential, for the sake of integration and for the benefits that it brings to the entire business. in other words, how a system can manage several departments or activities, the greater is the chances that, at the level of the organization, this system to bring more efficiency and the productivity to rise steadily9. data classification most employees have no clue (nor any interest) to classify the information and the documents. how many of those who read these lines doesn’t take all the 2009 emails in their inbox and then use advanced search to search for something among the many thousands of messages? even using the basic tools of taxonomy requires more intellectual resources than what is found normally in a company. one of the best reflexes rooted in employee behavior is to press the print button. if he doesn’t throw the paper as soon as it is read, then sure place it in a location where its presence there has no ninth. in time, the information doubles and triples go to overflowing… one of the major waste of resources of a company is by looking unclassified information (or poorly classified) and redundant information. it is preferable that a business automation system company (management model + it support) to be much smarter than most of its users. first, you must ensure that the system doesn’t records information redundant, or vertically (over time) nor transverse (between departments). the information must be stored only once, in one place and must be retrieved at any time and by all departments that need it, using a uniform system of classification. the classification system must be sufficiently complex, must cover all types of data, completely adaptable to the type of work and the company's business model and sufficiently flexible so that adding new classes or classification criteria doesn’t ruin the whole fabric already operational. as a general rule, the system removes greater the use of paper in the current work, the redundancies can be reduced easily, the classification of information and documents is easier, and, obviously, and their retrieval is faster and more accurately. finally, the risk of losing data is reduced to zero asymptotically10. the access to information resources there are few managers able to optimize their business department and always concerned with productivity. of these, fewer are willing to share the results of efforts, information and contacts with othersbeing from the same department or from different departmentsif they aren’t forced by superior heads to do that. if that happens, obviously they will want and benefit from access to the resources of other departments. the system should allow to those with the right to decide, through a complex of rights and permissions, to decide (and enforce!) that one's information can be used by someone else, under what conditions, if the access to information is or isn’t symmetrical (the ones from the legal department can see what are the information from the procurement department, but not vice versa etc.). basically, it's all for eliminating redundancies. 8 lesca, h., caron, m. l. (1995), veille stratégique: créer une intelligence collective au sein de l’entreprise, revue francaise de gestion, 105, pp. 58-68 9 lesca, h., sadok, m. (2009), a business intelligence model for smes based on tacit knowledge, communications of the ibima, volume 7, issn: 1943-7765 10 velicanu, m., matei, g. (2007), databases versus data warehouses, communication at the 8th edition of the conference of economic informatics, ed. ase bucharest, published in the conference volume studies and scientific researches economic edition, no. 15, 2010 455 indicators of business a key evidenced through practice is that the implementation of business strategy is crucial to success. the failure of a business or if it goes wrong is due not to the lack of the strategy or use to the wrong strategy, but to the work implementation by managers, particularly by the middle managers from the organization. so, if the implementation is not carefully planned, the strategic objectives may not be accomplished. the implementation is a rigorous process involving a series of logically connected activities that allow to an organization to adopt a strategy and to make it work. developing such a logical approach is a challenge for management. an efficient system should cover as many (if not all) activities related to the strategy execution and allow to management the pursuit in real-time (snapshot) all the indicators of business and the "smoke detector parties” that detours and dangers signals since the early stages. basically, a good part of the value of such a system, results from the metrics that it can give, a simple ones (values, graphs, etc.) and complex ones, compound and calculated with specific formulas (business intelligence). the information and asset’s security you know that they stole from you as much as to move you form profit to loss. they blame the customers, the suppliers, the robbers, but some to others not. and you have doubled the guard, you put cameras and ordered financial or technological audit, but for nothing. yes, your employees stealing you and if you don’t want to go bankrupt have to catch them. the solution: the business intelligence application. associated the schedules productivity and the cash flow with each employee. you see what happens when one is on leave, who stay overtime, etc. find the possible causes of each inventory changes and narrows them until you have a name; inquisition. search your own freight market. redeem it systematically and establish a tracking method to discover the pathway; studies and scientific researches economic edition, no. 15, 2010 456 rotation of post. the thieves need to cover their tracks constantly. move them from post and get on someone new, to learn what it is. do not accept excuses like: only i can do that. your interest is that more people to know what suppose a post; audit surprise. make unannounced inspections. in that way, the thieves will not have time to cover with bills or documents the holes that are in stock; track-record. check the history of employees outside the company. call the former employers for references; gratifications. reward the castings and promise them confidentiality. open an anonymously line by that you can receive information; amnesty. give them the chance to bring back what they stole, with the promise that nothing will happen with them, but that for the rest will be severe controls; loan system. if you sell items for personal use or tools, let your employees to take home some models, on signature. that way reduces the temptation to steal objects that are stored only once; screening. check whether the employees meet income with their lifestyle. it may happen that their bmw be taken, however, from your money; menace. no confidentiality. where is found, give to the thief as much negative publicity. a good business intelligence system has to make all the processes through is known that can be stolen as transparent as possible. the information must be maintained throughout the history of the company and it's good to have a strong system of "tracking" by which to trace who and what transaction ever made. the mobile office the mobile office...is talking about it for a while: to be able to work from home, from hotel, so you can move to the client for a week and work as if you were in your office, to sit to any computer and finish what you had to dois not bad, especially when the crisis in the city, when the company reduced its space to save on rent, when bosses are thinking even to introduce shift work, when the distance from home to office or from a customer takes two hours… stringency the more the company is bigger, the more people will hate you, more are frustrated and will consider themselves wronged; it doesn’t matter here, whether is rightly or not. some of them will leave the company at the earliest opportunity, others will be expelled, while others will remain in the company and will try to make themselves "justice". in any case, the manager can understand that he doesn’t know about any project in what stage is, what is done and what to do in future; he will be surprised to find that some data files, contact lists or other such documents, that were there a few days ago, now aren’t ... especially in romania, the systems with "anti-frustration" architecture seem to be the most appropriate at this time. first, it's good to check that the system doesn’t allow to an employee, no matter how angry he is, do irreparable damage, if he puts that in his mind. a software good enables to a new / another employee to sit at computer and, with the username and the password of the person disappeared to take any project exactly from the point that it was left and continue it without the others (especially customers) to realize. the right culture the organizations must develop cultures that support the implementation. for implementation is needed a culture for exploit the achievements, discipline and a sense of ownership. but developing or changing a culture is not an easy task. certain activities with the management team (so-called team-buildings), like climbing mountains, rafting on the water's swirl, paintball battles and others can be fun. it is essential for a successful implementation to studies and scientific researches economic edition, no. 15, 2010 457 know what really produces a cultural change. a business intelligence system is based upon such a structure. from the various business intelligence systems is considered important to note the one of jakobiak, proposing a model for business intelligence based on five main points11: 1. a doctrine that give a definition for business intelligence recognized by the entire group; 2. an approach consist in: a) an overall plan for moving from theory to method (the information flows from who come and for what purposes are proposed, which actors will act, the monitors, the analyzers, the policy makers etc..) in order to develop and implement a coherent strategy. b) an overall plan to develop this method and to introduce structure, control cost and schedule problems. 3. a structure of two networks: poly network information (the selected areas of monitoring) and network analysis (expert groups and the selection of critical success factors). 4. an experiment which defines the rules for operating business intelligence within the organization: degree of freedom for each group, recommendations and guidelines, media and technical support (software, materials, etc.), data storage (types of information taken into account). 5. a quantitative and qualitative control. the cornerstone for jakobiak's model is the network of the experts in analysisthe raw information is sent to the observers, is transformed into developed information usable and interpreted by the decision factors. the limits of the model derive from the separation of phase observation process, including analysis, and isolate the different actors involved, assuming a large number of intermediaries. conclusion finally, the decisions are more effective if the information about business and competitors are analyzed using business intelligence applications, providing opportunities for extrapolation and achieving accurate predictions on future economic trends and conditions. it provides to the companies and to users from all hierarchical levels a strong, complete and powerful technology, to extract from the large amount of existing data the key information relevant and useful for decision making and for the control of business. the knowledge of all business aspects and understanding the factors with positive influence, especially those with a negative impact is a prerequisite for improving the company’s performance and for rising on market. by using these technologies, the companies learn what happened in their business, why it happened and what will happen, all these added to the users experience and intuition, leading to obtaining competitive advantage. meanwhile, business intelligence solutions help to eliminate the communication barriers within the company, help to the information security and enable the decisions based on consistent information and collaborative support. 11 jakobiak, f. (2004), l’intelligence économique: la comprendre, l’implanter, l’utiliser, ed. d’organisation, paris studies and scientific researches economic edition, no. 15, 2010 458 references: 1. baets, w. r. j. (2005), knowledge management and management learning: extending the horizons of knowledgebased management, springer’s integrated series in information systems, vol. 9 2. giovinazzo, w., a. (2002), internet enabled business intelligence, prentice hall ptr 3. jakobiak, f. (2004), l’intelligence économique: la comprendre, l’implanter, l’utiliser, ed. d’organisation, paris 4. lesca, h., caron, m. l. (1995), veille stratégique: créer une intelligence collective au sein de l’entreprise, revue francaise de gestion, 105, pp. 58-68 5. lesca, h., sadok m. (2009), a business intelligence model for smes based on tacit knowledge, communications of the ibima, volume 7, issn: 1943-7765 6. moss, l. t., atre, s. (2003), business intelligence roadmap: the complete project lifecycle for decision-support applications, ed. addison wesley 7. muntean, m. (2004), iniţiere în tehnologia olap. teorie şi practică, ed. ase, bucharest 8. power, d. j. (2007), a brief history of decision support systems, available on-line at http://dssresources.com/history/dsshistory.html 9. salles, m. (2003), stratégies des pme et intelligence économique: une method d’analyse du besoin, ed. economica, paris 10. shaw, t. (2004), shaku atre interview: what is business intelligence?, available on-line at www.dssresources.com 11. velicanu, m., matei, g. (2007), databases versus data warehouses, communication at the 8th edition of the conference of economic informatics, ed. ase bucharest, published in the conference volume studies and scientific researches economic edition, no. 15, 2010 459 the small but significant and nontransitory increase inprice (ssnip)test 66 the small but significant and nontransitory increase in prices (ssnip) test nimineţ liviana, assistant university of bacău abstract: the small but significant nontransitory increase in price test was designed to define the relevant market by concepts of product, geographical area and time. this test, also called the ,,hypothetical monopolistic test” is the subject of many researches both economical and legal as it deals with economic concepts as well as with legally aspects. in competition law cases consisting of abuse of dominance or merging manners allegations the ssnip test is crucial. the ssnip is most used to define a “relevant market”(which is commonly defined as “something worth monopolizing”. this test is designed to avoid ad hoc debates about what products compete with each other, based, for example, on product characteristics. with the help of ssnip test a market can be defined by all its three dimensions: product, geographical area and time. the relevant market is composed of a ‘catalogue’ of goods and/or services which are considered substitutes by the customer. now the question rising is why is such a catalogue worth monopolizing. the answer is that is worth monopolizing because if it is provided by only one supplier, that supplier could profitable increase its price without its customer turning away and choosing other goods and services from other suppliers. economic perspective the ssnip test was first introduced by the us department of justice merger guidelines in 1982. it was then a new method for defining markets and for measuring directly market power .ten years later this test was used for the first time in eu in the nestle vs perrier case and has been officially recognized by the european commission on its “commission’s notice for the definition of relevant market” in 1997. the goal of ssnip test is to identify the smallest relevant market within which hypothetical monopolist or cartel could impose a profitable significant increase in price. the governmental procedure of applying the test involves talking to people who make buying decisions. the question asked is whether such a monopolist or cartel could profit from a price increase of 5% for at least one year with the assumption that the terms of sale of all other products are held constant”. if sufficient numbers of buyers are likely to switch to alternative products and the lost sales would make such price increase unprofitable, then the hypothetical market should not be considered a relevant market for the basis of litigation or regulation. another, larger basket of products is proposed for a hypothetical monopolist to control and the ssnip test is performed on that relevant market. the empirical estimation of the critical elasticity of demand is one of the ways the ssnip test can be applied. if the demand is linear, information on firms’ price cost margins is sufficient for calculation. in the case of a pre-merger elasticity of demand that exceeds the critical elasticity, the decline in sales arising from the price increase will be sufficiently large to render the price increase unprofitable and the products concerned do not constitute the relevant market. an alternative method for applying the ssnip test where demand elasticities cannot be estimated, involves estimating the "critical loss." the critical loss is defined as the maximum sales loss that could be sustained as a result of the price increase without making the price increase unprofitable. where the likely loss of sales to the hypothetical monopolist (cartel) is less than the critical studies and scientific researches edition: economics, no. 13 (2008) the small but significant and nontransitory increase inprice (ssnip)test 67 loss, then a 5% price increase would be profitable and the market is defined. basically, the test consists on observing whether a small increase in price (in the range of 5 to 10 percent) would provoke that a significant number of consumers switch to another product (in fact, substitute product). in other words, it is designed to analyse whether that increase in price would be profitable or if, instead, it would just induce substitution, making it unprofitable. in general, one uses databases from the firms which may include data on variables such as costs prices, or sales and over a sufficiently long period (generally over at least two years). in economic terms, what the ssnip test does is to calculate the residual elasticity of firm’s demand. that is, how does the firm price change by affect its own demand. according to that test, product x is a relevant market if a profit maximizing hypothetical monopolist of product x could impose a small but significant, nontransitory increase in price (ssnip) above the current prices of the brands of product x. for example we consider coca-cola company and pepsico that are substitutes to some degree. cola would be a relevant market if a hypothetical monopolist of cola would raise the prices of coca-cola and pepsi, at least a ssnip. economic theory predicts that any profit-maximizing firm will set its prices at a level where demand for its products is elastic. thus, when a monopolist sets its prices a monopoly level it may happen that two products appear to be close substitutes whereas at competitive prices they are not. this is a problem that many economists have noted as an important pitfall in the use of demand elasticities when inferring in both the market power and the relevant market. plain said, the ssnip test may have the downside that when using it, one cam define the relevant market too broadly, including products that are not substituible. legal perspective the“commission’s notice for the definition of relevant market” has the purpose of providing guidance as to how the commission applies the concept of relevant product and geographic market in its ongoing enforcement of community competition law, especially the application of council regulation no.17 and (eec) no 4064/89, their equivalents in other sectorial applications such as transport, coal and steel, and agriculture, and the relevant provisions of eea agreement and the ecsc treaty. the commission's interpretation of 'relevant market` is without prejudice to the interpretation which may be given by the court of justice or the court of first instance of the european communities. the regulations based on article 85 and 86 of the treaty, in particular in section 6 of form a/b with respect to regulation no 17, as well as in section 6 of form co with respect to regulation (eec) no 4064/89 on the control of concentrations having a community dimension have laid down the following definitions, “relevant product markets” are defined as follows: “a relevant product market comprises all those products and/or services which are regarded as interchangeable or substitutable by the consumer, by reason of the products' characteristics, their prices and their intended us”. conceptually, this approach means that, starting from the type of products that the undertakings involved sell and the area in which they sell them, additional products and areas will be included in, or excluded from, the market definition depending on whether competition from these other products and areas affect or restrain sufficiently the pricing of the parties' products in the short term. generally, and in particular for the analysis of merger cases, the price to take into account will be the prevailing market price. this may not be the case where the prevailing price has been determined in the absence of sufficient competition. in particular for the investigation of abuses of dominant positions, the fact that the prevailing price might already have been substantially increased will be taken into account. the assessment of demand substitution entails a determination of the range of products which are viewed as studies and scientific researches edition: economics, no. 13 (2008) the small but significant and nontransitory increase inprice (ssnip)test 68 substitutes by the consumer as it is stated in the paragraph 14 of the european commission's notice on the definition of the relevant market for the purposes of community competition law. the notice then proposes the so-called "ssnip" test, which makes it possible to determine whether particular products are within the same market. the ssnip test, which was first introduced by the us department of justice and the federal trade commission in analyzing horizontal mergers, legally works as follows: suppose that a producer of a hypothetical product (e.g.-only for theoretical purpose-, butter) were to introduce a small but significant non-transitory increase in price. in those circumstances, would customers be inclined to switch their purchases to other producers of butter, or even to producers of another product—margarine, for example— which could serve as a substitute to butter? if the answer is yes, this suggests that the producer of butter operates in a market that is wider than just butter—one that comprises not only butter, but also the substitute product, margarine. a wider market makes it less likely that a merger of butter suppliers would reduce competition and raise prices to the detriment of customers. the presence of margarine suppliers will competitively constrain the price of butter even after such a merger. the same test can be applied to the delineation of the geographic market: if the price of butter in france were raised by a small but significant amount, would customers switch to suppliers in germany? if a firm could raise its price by a significant amount and retain its customers, this would mean that the market would be worth monopolizing: prices could be raised profitably, since there would be no competitive constraint. for this reason, law researchers, refer to the ssnip test as the "hypothetical monopolist test." the hypothetical monopolist test is given formal expression in paragraph 17 of the ec's notice, where it states that: "the question to be asked is whether the parties' customers would switch to readily available substitutes or to suppliers located elsewhere in response to a hypothetical small (in the range 5% to 10%) but permanent relative price increase in the products and areas being considered. if substitution were enough to make the price increase unprofitable because of the resulting loss of sales, additional substitutes and areas are included in the relevant market." this would be done until the set of products and geographical areas is such that small, permanent increases in relative prices would be profitable. the equivalent analysis is applicable in cases concerning the concentration of buying power, where the starting point would then be the supplier and the price test serves to identify the alternative distribution channels or outlets for the supplier's products. in the application of these principles, careful account should be taken of certain particular situations as described within paragraphs 56 and 58 [p.56: there are certain areas where the application of the principles above has to be undertaken with care. this is the case when considering primary and secondary markets, in particular, when the behaviour of undertakings at a point in time has to be analysed pursuant to article 86. the method of defining markets in these cases is the same, i.e. assessing the responses of customers based on their purchasing decisions to relative price changes, but taking into account as well, constraints on substitution imposed by conditions in the connected markets. a narrow definition of market for secondary products, for instance, spare parts, may result when compatibility with the primary product is important. problems of finding compatible secondary products together with the existence of high prices and a long lifetime of the primary products may render relative price increases of secondary products profitable. a different market definition may result if significant substitution between secondary products is possible or if the characteristics of the primary products make quick and direct consumer responses to relative price increases of the secondary products feasible], [p.58 : from a practical perspective, the concept of chains of substitution has to be corroborated by actual evidence, for instance related to price interdependence at the extremes of the chains of substitution, in order to lead to an studies and scientific researches edition: economics, no. 13 (2008) the small but significant and nontransitory increase inprice (ssnip)test studies and scientific researches edition: economics, no. 13 (2008) 69 extension of the relevant market in an individual case. price levels at the extremes of the chains would have to be of the same magnitude as well.] a word of caution on the hypothetical monopolist test: a monopolist may already be charging a monopoly price. if it raises its price further, its customers may switch to alternative products. in this situation, the monopolist's "own-price elasticity"—the extent to which consumers switch from its products in response to a price increase—is high. if a ssnip test is applied between the monopolized product and another product, it might suggest a high degree of substitutability, since consumers are already at the point where they will cease to buy from the monopolist. the test would therefore exaggerate the breadth of the market. this error was committed by the us supreme court in united states vs. ei du pont de nemours and co. (351 us 377 (1956)) in a case concerning packaging materials, including cellophane. it has since been known as the "cellophane fallacy". in this case, du pont (a cellophane producer) argued that cellophane was not a separate relevant market since it competed with flexible packaging materials such as aluminum foil, wax paper and polyethylene. the problem was that du pont, being the sole producer of cellophane, had set prices at the monopoly level, and it was at this level that consumers viewed those other products as substitutes. instead, at the competitive level, consumers viewed cellophane as a unique relevant market (a small but significant increase in prices would not have them switching to goods like wax or the others). in the case, the us supreme court failed to recognise that a high ownprice elasticity may mean that a firm is already exercising monopoly power. this clearly demonstrates the care that must be taken in applying the ssnip test. it may be appropriate in merger cases, where a competition authority is trying to predict what will happen in the future if the hypothetical monopolist were to raise its prices after the transaction; but not in a dominance case, where a crucial issue is whether the defendant is a monopolist in the first place. references: [1] bishop, simon; walker, mike. the economics of ec competition law. london, sweet and maxwell, 1999; [2] motta masimo, competition policy, theory and practice, cambridge university press 2004; [3] serge x. moresi, steven c. salop and john r. woodbury, implementing the hypothetical monopolist ssnip test with multi-product firms, www.antitrustsource, feruary 20008; [4] commission notice on the definition of relevant market for the purposes of community competition law (97/c 372/03) http://www.antitrustsource/ (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro the performance of non-governmental organizations nicoleta ciucescu "vasile alecsandri" university of bacau ciucnico@yahoo.com andreea feraru "vasile alecsandri" university of bacau andreea_feraru26@yahoo.com abstract operation of ngos is dependent on the correct identification of the needs in the community and their ability to attract the necessary funds to cover them. non-profit organizations interest to performance measuring and fulfilling the objectives has increased lately, this it become an essential element for the survival of the organization. the main reasons that underlie the increasing interest are: increasing the number of new organizations; increasing the budgetary reductions; the decrease in the number of donors; increasing the challenges arising from the multiplicity of social cases. in addition, the majority of the stakeholders associated with the ngos want to know if the programs or services they claim have a prominent and positive impact on the community. such organizations felt the need to demonstrate the effectiveness of the programs they provide and the correctness of using the funds are made available. the article intends to present the issues related to the concept of performance for ngos, to clarify the content of each performance categories, namely economic performance, managerial performance and social performance. keywords funds; performance; objectives; efficiency; the beneficiaries jel classification m41 1. the economic performance the main purpose of non-profit organizations, according to the recent researches, consists still in increasing revenue (donations, grants, contracts) and in balancing the expenses so that the organization can support the programs. the financial power of nonprofit organizations is determined by their ability to attract consistently donors, to benefit from sponsorship, support and grants to be used in the services of customers’ groups. this is called the base of variable revenue and changes according to the general level of prosperity of the society in which live donors. the revenues are affected and by changes in the perception of customers’ groups, either positively or negatively. a positive or an improved perception leads to the increasing of the revenues or vice versa. the capacity to generate revenues is, also, affected by the occurrence of urgent concerns. the specific problem of this type of organization is to be strong and stable by the covering of fixed costs, without resorting to shareholders' funds or public finances. 116 the performance of non-guvernmental organizations the measurement of the performance in the non-profit sector is made according to: the size of donors’ groups, the location of donors’ groups, the donation rates and the average donations; the source for all donations, the proportion of each donation; the actual nature of donations (money, time, effort) and the intended nature of the donations; the share of spending on customers’ groups, the desired levels of spending on customers’ groups, the possible levels of spending on customers’ groups; the access to customers’ groups, the access of categories of customers within the organization. 2. the management performance there have been identified three dimensions of performance (medina-borja & triantis, 2007): the effectiveness or results; the quality of services; the efficiency. the nonprofit organizations measure their performance most often traditionally by assessing the managerial activity. the measurement system based on assessing of the performance in a managerial perspective involves the collecting of data on the planning and the use of financial resources, the productivity, the service quality and the customer satisfaction. another approach is to assess the program, namely of the impact of the program, that it had or of the results obtained in the course thereof. the two measuring systems are intertwined, the common point being the measurement of the quality of the offered service. both the overlapping area and the data related to each system are shown in the figure 1. figure 1 overlapping area of the two approaches of measuring the performance source: medina-borja, a., triantis, k. (2007), a conceptual framework to evaluate performance of nonprofit social service organizations, international journal of technology management, vol. 37, no. 1-2 in order to assess how best possible at the managerial level, the non profit organizations must develop a system of continuous internal assessment covering also the efficiency and effectiveness of the programs implemented and the decisionmakers. necessities outputs processes financial issues servicies quality impact results managerial performance measuring system the assessment of the program 117 ciucescu, feraru indices that can shape a clearer picture on managerial performance are: the interdependence; the teamwork; the way to resolve the problems at the level of the task; the productivity; the safety of members; the degree of mutual support. the most important thing in assessing the performance is the continuity in appreciation, measurement and evaluation of it, drawing the conclusions on a regular mood, to maintain a constant vision, so as to detect early the problems. ideally, this is punctuated by regular organizational and team meetings in order to make reports on performances. given that no activity takes place in complete isolation, the performance reporting should consider the effectiveness of working relationships and the coordination of activities and, also, of the legitimate interests both of those inside the organization and of those outside it. the managers should also analyze, regularly, the measures and the indicators currently used, and how they are used to ensure that they are still valid, reliable and able to demonstrate performance. this extends at the level of the accumulated knowledge, to the generalization and the self-perception, both inside and outside the organization. the organization and its managers will be analyzed and assessed in terms of the performance by different categories of people, in different ways. all categories of persons who come into contact with the organization will evaluate it in one way or another. these categories are: the staff: everyone who works for, and in the organization, and therefore, are dependent on it, in terms of revenues and funds raised; the beneficiaries: for the continuity of satisfaction; the communities: where the staff and the customers live and work, and where the organization operates; the supporters: people who make donations constantly. competitors: the other non-profit organizations. the managerial responsibilities: to develop (and to be developed) the capacity and the assessment which is necessary to the organization, imposed by professional management in which is developing and which involves the required services; to take personal commitments to the organizational success and, also, to the department, to the division or to the function for which he is responsible. a high level of personal commitment is required in all occupations, in all spheres of activity and evaluation, this is also applicable to the management and to the managers; to develop a full range of managerial skills and qualities required by the profession of manager. this includes the ability: o to solve problems; o to manage people; o to establish performance standards; o to use the resources efficiently and effectively; o to establish and evaluate the budgets; o to recognize the constraints; o to identify the operations to be performed; o to manage a positive, open and harmonious culture and attitude. the general managerial performances (verboncu, 2006): a. the methodological and general managerial performances refers to the degree of scientific content of the organization management. 118 the performance of non-guvernmental organizations this is expressed quantitatively on the base of the number of systems, methods and management techniques used at one time to exercise the management processes and the involved functions. qualitatively is achieved by making them operational. the measure of the performance is given by the degree of involvement and of participation of the managerial tools in the exercise of managerial processes, given by the number and the proportion of systems, methods and managerial techniques that managers call for exercising of each function. in the same time, it is necessary to add the managerial skills that are given, mainly, by the knowledge in the field of knowledge that managers have managers from the organizational echelons of the organization. b. the general decision-making performance refers to the degree of solving decision problems in the organization. this type of performance is determined as the ratio between the number of decisions taken at the level of the organization and the number of problems it has faced at one time. the application rate of the decisions is another performance which is determined by the initial actions in the field led to the implementation of decisions. this is determined both on the whole management and on the organizational echelons. c. the overall information – managerial management the degree of satisfaction of information needs of managers for the three levels (top, middle and bottom) is determined as the ratio between the amount of information provided and the amount of information required for each level. following the same algorithm it is determined the degree of satisfaction of the informational needs of performers. d. the general organizational performances the degree of achievement of the objectives to be achieved in a while highlights the extent in which the sizing of work processes meet the needs imposed by the five categories of objectives. the degree of structural / organizational coverage of work processes involved in achieving the objectives any procedural component must have a properly delimited organizational-structural support in order to be exercised. if these correspondences are not considered, inevitable will arrive to not reach the objectives. the researches conducted in the field of performance of management committees (brown, 2005): bradshaw (1992) focused on the relationship between the structures and the processes of management committees and their performances, but also between the performance of management and organizational effectiveness; chait (1991) attempted to identify the competences of management committees or the behaviors that were associated with their effectiveness – it were discovered six competences, then a self-assessment questionnaire was developed to assess them; jackson and holland (1998) examined the reliability, the sensitivity and the validity of the instrument and the relation between this and organizational effectiveness; green and griesinger (1996) conducted a study focused only on the analysis of the relationship between performance of management committee and organizational effectiveness; herman and renz (1999) examined the relationship between various factors, including the effectiveness of the management committee and the prestige in one hand and organizational performance in other hand. 3. the social performance social performance is represented by the contribution of the work undertaken by ngos in community development through: encouraging public institutions in making 119 ciucescu, feraru decisions; greater awareness of the legal framework; expressing the point of view of public opinion; aid granted for the preparation of local development strategies; provide opportunities for the participation of citizens, in the largest possible number, to the public's decision. an ngo can play a vital role in society by identifying some strands, overlooked by the public authorities. they can tackle niches identified through the use of organizational capacities and human resources can provide assistance or the authorities. it has been shown that associations which are more involved in socially (through organizing charitable events through the actions of environmental or community development) can benefit from a higher capital in comparison with those that do not are equally involved. social performance can be defined as the ability of ngos to meet the expectation of a diverse group of stakeholders, which will lead to financial performance. the relationship is valid and vice versa. they operate in complex environments with many stakeholders including: the board of directors, volunteers, donors, agencies, government officials, recommending clients or participants. one of the main concerns for these organizations is represented by way of monitoring and management of relations with these stakeholders. they are a source of uncertainty for ngos. from their perspective, the relationship established with ngos is based on the manner in which their expectation are met and how they are treated by members of the organization (ciucescu, 2006). during the past 20 years, the methodology and tools of social performance evaluation have enjoyed a continuous development. different approaches for measuring the social return on investment (sroi) as well as internal rates of return are the most popular methods of analyzing the impact of the investment. social return of investment (sroi) is a framework of understanding, management and measurement of results of activity of the organization. sroi encompasses a wide range of outcomes: social, economic, environmental. this analysis is based on the involvement of stakeholders in the determination of those results that are more relevant. sroi evolved from social accounting and cost benefit analysis and has much in common with other methods of analysis of the results. however sroi differentiates from other methods, because it assigns a monetary value of results, so that they can be collected, and the values obtained are compared with the investments made. sroi values depicting the story of the investment made, including both quantitative findings and qualitative ones. the information provided by these values helps organizations maximize profits. internal rate of return (irr) is a tool used by ngos for the assessment of cash flows. hazen (2003) states that when used properly, can be a valuable tool for acceptance and selection of investment projects. references bradshaw, p., murray, v., wolpin, j. (1992), do nonprofit boards make a difference? an exploration of the relationships among board structure, process, and effectiveness, nonprofit and voluntary sector quarterly. 120 the performance of non-guvernmental organizations brown, a. w. (2005), exploring the association between board and organizational performance in nonprofit organizations, nonprofit management & leadership, vol. 15, no. 3 chait, r. p., holland, t. p., taylor, b. e. (1991), the effective board of trustees new york: macmillan. ciucescu, n. (2014), the social performance of non-governmental, proceedings of the annual session of scientific papers ”ïmt oradea”-2014. green, j. c., griesinger, d. w. (1996), board performance and organizational effectiveness in nonprofit social service organizations, nonprofit management and leaderships. herman, r. d., renz, d. o. (1999), thesis on nonprofit organizational effectiveness, nonprofit and voluntary sector quarterly. jackson, d. k., holland, t. p. (1998), measuring the effectiveness of nonprofit boards, nonprofit and voluntary sector quarterly. medina-borja, a.,triantis, k. (2007), a conceptual framework to evaluate performance of nonprofit social service organizations, international journal of technology management, vol. 37, no. 1-2. smith, d.h., the impact of the nonprofit voluntary sector on society, mcgrow-hill, new york, 1988. străinescu, i., ardelean b. (2007), managementul ong, editura didactică şi pedagogică, bucureşti. verboncu, i. (2006), management, eficiență și eficacitate, management & marketing, the official journal of the society for business excellence. vlăsceanu, m. (2003), organizaţii şi comportament organizaţional, editura polirom, bucureşti. 121 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 6 some recent developments regarding the european union fiscal position iulia andreea bucur “vasile alecsandri” university of bacau andreea.bucur@ub.ro liviana andreea nimineţ “vasile alecsandri” university of bacau liviananiminet@yahoo.com silviu mihai silivestru “vasile alecsandri” university of bacau silivestru.silviumihai@yahoo.com abstract during the last decade, fiscal policies in the euro area and structural reforms in the european union’s countries that experienced different fiscal problems were a priority for the eu decisionmakers. the existence of sound and sustainable public finances in the eu and, in particular, in the euro area is based, on the one hand, on macroeconomic stability, and on the other hand, on balanced and sustainable economic growth. this paper focuses on capturing the recent developments in public finances, more precisely some indicators essential for assessing the health of the eu economy and of its member states. the results of our research show an improvement of them, as a whole, as an effect of structural reforms, investments and also of responsible fiscal-budgetary policies. keywords european union; euro area; public finance; general government deficit/surplus, general government gross debt; gross domestic product (gdp) jel classification e62; f36; h6 introduction in the context of excessive macroeconomic imbalances and financial tensions in the eu, its member states experience various situations regarding general government gross debt and general government deficit/surplus, as a percentage of gross domestic product (gdp). in order to analyze their trends, we used eurostat data, from 2015 to 2018. the obtained results allow us to appreciate that during the analyzed period, the european union has made progress in correcting macroeconomic imbalances, while some aspects of vulnerability still exist. some regulatory aspects the european union public finance, overall, face major challenges arising from the need to reduce the level of indebtedness, of the pressure on long-term expenditures and of fiscal burden which is quite high (bucur, dragomirescu, 2013). according to the treaty on the functioning of the european union, the basic rule of budgetary policy is that “member states shall avoid excessive government deficits” and prove sound public finances by complying with the reference values of 3% and, respectively, of 60% of the gdp for budget deficit and public debt. bucur, nimineț, silivestru 7 in the light of the treaty, “at least once every two years, or at the request of a member state with a derogation, the commission and the european central bank shall report to the council on the progress made by the member states with a derogation in fulfiling their obligations regarding the achievement of economic and monetary union” (article 140(1)). these reports examine, among others, fiscal developments, more precisely the extent to which each member state met the criteria of “the sustainability of the government financial position” as an achievement of “a government budgetary position without a deficit that is excessive as determined in accordance with article 126(6)” (treaty on the functioning of the european union). governed by article 126 of the treaty, the excessive deficits procedure (edp) mentions that if a member state does not fulfil the requirements regarding fiscal discipline, the european commission shall prepare a report when the ratio between the public deficit and the gdp exceeds the reference value, unless the ratio has decreased significantly and steadily and reaches a level close to the reference value, or if its exceedance is exceptional and temporary and the ratio remains close to the reference value, or when the ratio between public debt and gdp exceeds the reference value, unless this ratio is sufficiently diminished and approaches the reference value at a satisfactory rate. data and findings in this context, we analyzed the evolution of the two indicators: general government deficit and gross public debt of the eu member states, from 2015 to 2018. thus, during the considered period, the eu-28’s government deficit-to-gdp decreased from -2.3% in 2015 to -0.6% in 2018, and of ea-19’s decreased from -2% in 2015 to -0.5% in 2018 (table 1). table 1 general government deficit/surplus in the eu, 2015-2018 (% of gdp) 2015 2016 2017 2018 luxembourg 1,4 1,9 1,4 2,4 bulgaria -1,7 0,1 1,2 2 malta -1 0,9 3,4 2 germany 0,8 0,9 1 1,7 netherlands -2 0 1,2 1,5 greece -5,6 0,5 0,7 1,1 czech republic -0,6 0,7 1,6 0,9 sweden 0 1 1,4 0,9 lithuania -0,3 0,2 0,5 0,7 slovenia -2,8 -1,9 0 0,7 denmark -1,3 -0,1 1,4 0,5 croatia -3,2 -1 0,8 0,2 austria -1 -1,6 -0,8 0,1 ireland -1,9 -0,7 -0,3 0 poland -2,7 -2,2 -1,5 -0,4 portugal -4,4 -2 -3 -0,5 ea-19 -2 -1,6 -1 -0,5 estonia 0,1 -0,3 -0,4 -0,6 eu-28 -2,3 -1,7 -1 -0,6 belgium -2,4 -2,4 -0,8 -0,7 slovakia -2,6 -2,2 -0,8 -0,7 finland -2,8 -1,7 -0,8 -0,7 latvia -1,4 0,1 -0,6 -1 united kingdom -4,2 -2,9 -1,9 -1,5 italy -2,6 -2,5 -2,4 -2,1 hungary -1,9 -1,6 -2,2 -2,2 spain -5,3 -4,5 -3,1 -2,5 france -3,6 -3,5 -2,8 -2,5 romania -0,7 -2,7 -2,7 -3 cyprus -1,3 0,3 1,8 -4,8 source: eurostat (online data codes: tec00127) some recent developments regarding the european union fiscal position 8 as for eu-28’s public debt, its level (as a percentage of gdp) decreased from 84.6% in 2015 to 80.0% in 2018 and of ea-19’s decreased from 90.1% to 85.1% during the same years (table 2). table 2 public debt in the european union, 2015-2018 (% of gdp) 2015 2016 2017 2018 estonia 9,9 9,2 9,2 8,4 luxembourg 22,2 20,7 23,0 21,4 bulgaria 26,2 29,6 25,6 22,6 czech republic 40,0 36,8 34,7 32,7 denmark 39,8 37,2 35,5 34,1 lithuania 42,6 40,0 39,4 34,2 romania 37,8 37,3 35,2 35,0 latvia 36,8 40,3 40,0 35,9 sweden 44,2 42,4 40,8 38,8 malta 57,9 55,5 50,2 46,0 poland 51,3 54,2 50,6 48,9 slovakia 52,2 51,8 50,9 48,9 netherlands 64,6 61,9 57,0 52,4 finland 63,4 63,0 61,3 58,9 germany 71,6 68,5 64,5 60,9 irland 76,8 73,5 68,5 64,8 slovenia 82,6 78,7 74,1 70,1 hungary 76,7 76,0 73,4 70,8 austria 84,7 83,0 78,2 73,8 croatia 83,7 80,5 77,8 74,6 eu-28 84,6 83,4 81,7 80,0 ea-19 90,1 89,2 87,1 85,1 united kingdom 87,9 87,9 87,1 86,8 spain 99,3 99,0 98,1 97,1 france 95,6 98,0 98,4 98,4 belgium 106,4 106,1 103,4 102,0 cyprus 108,0 105,5 95,8 102,5 portugal 128,8 129,2 124,8 121,5 italy 131,6 131,4 131,4 132,2 greece 175,9 178,5 176,2 181,1 source: eurostat (online data codes: tsdde410) the situation can also be observed and appreciated through the graphical representations of the two indicators developments (figure 1 and figure 2). figure 1 general government deficit/surplus developments in the european union, 2015-2018 (% of gdp) source: own computation, based on the data available on eurostat bucur, nimineț, silivestru 9 in 2015, the highest level of the government deficit as a percentage of gdp has reached -5.6% in the united kingdom, in 2016 and 2017 spain recorded a government balance of -4.6% and, respectively, -3.1% of gdp, while in 2018 cyprus registered the highest government deficit, of -4.8% of gdp. in spain, the government deficit related to gdp exceeded the reference value of 3.0% for three consecutive years: 2015, 2016, 2017, however, showing a downward trend. also, in 2015 only three eu member states reported government public surpluses – estonia (0.1%), germany (0.8%) and luxembourg (1.4%) – and during the following years the situation has improved. in 2016, 10 states reported government public surpluses and in 2017, 12 countries recorded a positive budget balance. the trends of the last two years, 2017 and 2018, indicate an improvement of the general government balance for more than half of the eu member states, the best results being recorded by portugal (+2.5% of gdp), poland (+1, 2% of gdp) and luxembourg (+ 1.0% of gdp). bulgaria, germany, greece, lithuania, luxembourg and the netherlands registered a higher surplus in 2018 than in 2017. on the other hand, in countries such as: estonia, latvia and romania the general government deficit has increased during the last two years. we can also note that for most member states, the share of public debt in gdp is declining, but the evolution is slow. the decreases are favored, on the one hand, by the improved budgetary positions and, on the other hand, by the resumed gdp growth (european commission, 2019). figure 2 general government gross debt developments in the european union, 2015-2018 (% of gdp) source: own computation, based on the data available on eurostat thus, in 2015, a total of 18 member states reported a debt rate of over 60% of gdp, the highest values being recorded by greece (175.9%), followed by italy (131.6%), portugal (128%), cyprus (108.0%), belgium (106.4%) and spain (99.3%). the lowest general government gross debts as a percentage of gdp were registered in estonia (9.9%), luxembourg (22.0%), bulgaria (26.2%), czech republic (40.0%), romania (37.8%) and denmark (39.8%). compared to 2016, in 2017, the general government gross debt (in relation to gdp) improved for only two of eu member states – luxembourg (of 2.3 percentage points of gdp) and france (of 0.4 percentage points of gdp) –, while for the other 26 countries decreased, especially for: cyprus (-9.7 percentage points of gdp), malta (5.3 percentage points of gdp), austria (-4.8% percentage points of gdp) and netherlands (-4.9 percentage points of gdp). some recent developments regarding the european union fiscal position 10 in 2018, the situation of the general government balance and that of the government debt in the european union are presented in figure 3 and figure 4. figure 3 general government balance in the european union, 2018 (% of gdp) source: own computation, based on the data available on eurostat thus, in 2018, 13 eu-28 member states achieved positive levels of the government balance: austria (+0.1%), croatia (+0.2%), denmark (+0.5%), slovenia and lithuania (+0.7%), sweden and the czech republic (+0.9%), greece (+1.1%), the netherlands (+1.5%), germany (+1.7%), malta and bulgaria (+2%), luxembourg (+2.4%). ireland reported a government balance and 12 eu member states, namely: poland, portugal, estonia, belgium, slovakia, finland, latvia, united kingdom, italy, hungary, spain, france, recorded deficits smaller than 3.0% of gdp. the lowest values were recorded in poland (-0.4%), portugal (-0.5%) and estonia (-0.6%). romania (3.0%) and cyprus (-4.8%) had deficits higher than or equal to 3% of gdp. in case of cyprus the high deficit in 2018 is due, mainly, to the restructuring of cyprus cooperative bank (eurostat). moreover, the support given by the cypriot government in this regard has also affected the state’s general government gross debt, which registered an exceptional increase from 95.8% of gdp in 2017 to 102.5% of gdp in 2018. it is also worth noting that in 2018, both eu-28 and ea-19 registered a general government balance below the reference of -3% of gdp, reaching the level of -0.6% of gdp and respectively -0.5% of gdp. during the period of our analysis, due to favorable cyclical conditions and lower interest rates, the overall government deficit in the eu showed a downward trend, but this “is expected to end in 2019, when the overall deficit is projected to slightly increase for the first time since 2009” (european commission, 2019). at the end of 2018, half of the eu member states reported a government debt above the level of 60% of gdp, the highest of them being recorded in greece (181.1%), followed by italy (132, 2%), portugal (121.5%), belgium (102.0%), france (98.4%) and spain (97.1%). the lowest government debt-to-gdp ratio were registered in estonia (8.4%), followed by luxembourg (21.4%) and bulgaria (22.6%). also, in 2018, the government debt-to-gdp ratio in eu-28 and in ea-19 reached the level of 80.0% and 85.1% respectively. bucur, nimineț, silivestru 11 figure 4 general government gross debt in the european union, 2018 (% of gdp) source: own computation, based on the data available on eurostat the commission estimates that in some eu member states, general government gross debt will remain close to historical peak values, the expected budgetary adjustment being relatively limited or even negative. conclusions in the context of macroeconomic imbalances, financial tensions and long-term challenges on the sustainability of the european union’s public finances, this paper aims to analyze the developments of the main indicators, the general government deficit/surplus and the general government gross debt (in relation to gdp), using the statistical data available on eurostat, from 2015 to 2018. the results allow us to appreciate that during the analyzed period, the european union has made progress in correcting the macroeconomic imbalances, while some aspects of vulnerability still exist, and the evolution of the general government balance and the general government gross debt, as a whole, were favorable both for eu-28 as well as for ea-19. in conclusion, the eu’s public finances have improved, the public debt, although over the reference threshold of 60%, has traveled a downward trend from 2015 until 2018, while the government deficit was below 1% of gdp in 2018. as a result and as recommended by the commission, the implementation of structural reforms in the eu countries, the investment and also the responsible fiscal-budgetary policies, combined with decisive actions at european level, including the investment plan for europe, can further contribute to renewing stability and increasing the prosperity of the european economy. references bucur, i.a., dragomirescu, s.d. (2013), an analysis of the fiscal convergence criteria in the european union in terms of the sustainability, studies and scientific researches. economics edition, no. 18, 137-149, available at http://sceco.ub.ro/index.php/sceco/article/view/223; european commission (2019), communication from the commission to the european parliament, the european council, the council, the european central bank and the eurogroup, 2019 european semester: assessment of progress on structural reforms, prevention and correction of macroeconomic imbalances, and results of in-depth reviews under regulation (eu) no 1176/2011, available http://sceco.ub.ro/index.php/sceco/article/view/223 http://sceco.ub.ro/index.php/sceco/article/view/223 some recent developments regarding the european union fiscal position 12 at https://ec.europa.eu/info/sites/info/files/file_import/2019-europeansemester-communication-country-reports_en_0.pdf; consolidated version of the treaty on the functioning of the european union, available at https://eur-lex.europa.eu/resource.html?uri=cellar:2bf140bf-a3f8-4ab2b506-fd71826e6da6.0023.02/doc_2&format=pdf; excessive deficit procedure (edp), available at https://eurlex.europa.eu/summary/glossary/excessive_deficit_procedure.html?locale=en; https://ec.europa.eu/eurostat/home?, eurostat. https://ec.europa.eu/info/sites/info/files/file_import/2019-european-semester-communication-country-reports_en_0.pdf https://ec.europa.eu/info/sites/info/files/file_import/2019-european-semester-communication-country-reports_en_0.pdf https://ec.europa.eu/info/sites/info/files/file_import/2019-european-semester-communication-country-reports_en_0.pdf https://eur-lex.europa.eu/resource.html?uri=cellar:2bf140bf-a3f8-4ab2-b506-fd71826e6da6.0023.02/doc_2&format=pdf https://eur-lex.europa.eu/resource.html?uri=cellar:2bf140bf-a3f8-4ab2-b506-fd71826e6da6.0023.02/doc_2&format=pdf https://eur-lex.europa.eu/resource.html?uri=cellar:2bf140bf-a3f8-4ab2-b506-fd71826e6da6.0023.02/doc_2&format=pdf https://eur-lex.europa.eu/resource.html?uri=cellar:2bf140bf-a3f8-4ab2-b506-fd71826e6da6.0023.02/doc_2&format=pdf https://eur-lex.europa.eu/summary/glossary/excessive_deficit_procedure.html?locale=en https://eur-lex.europa.eu/summary/glossary/excessive_deficit_procedure.html?locale=en https://eur-lex.europa.eu/summary/glossary/excessive_deficit_procedure.html?locale=en https://eur-lex.europa.eu/summary/glossary/excessive_deficit_procedure.html?locale=en https://ec.europa.eu/eurostat/home https://ec.europa.eu/eurostat/home microsoft word apostoaie constantin marius_eng.doc analysis of the correlations between public capital investments and economic development in romania anca bogdan abstract this article aims to address the correlations between public capital investments and economic development in romania. firstly, it presents a brief literature review on the subject proposed for analysis, under which it can be assumed that public capital investments have a positive impact on production, employment, private sector and thus contribute to economic development. also, we found some heterogeneity of results across country, regions and sectors. secondly, it analysis the evolution of public capital investments and gross domestic product during 2006-2009 and also tests the relationship between this two variables, using a correlation coefficient, based on data from the general consolidated budget provided by the ministry of public finance and also statistical data on gdp from national institute of statistics. keywords public capital investment, economic development, the general consolidated budget jel code: h54, g23, o47 literature review on the correlation between public capital investments and economic development the purpose of this literature review is to present a selection of studies and reports which show the positive and also the negative correlations between public capital investments and economic growth, studies that were based on results obtained in the respective countries. discussions on the effects of infrastructure had increased especially after 1989, with the assumption made by david alan aschauer, that the decline in productivity of public services is crucial to explain the general decline in growth. with his work as a support results in which analyzed the economic situation of the united states, aschauer noted that an increase of 1% of the stock of public capital generates a 0.4% increase in productivity1. as a consequence, sustained participation of state capital is able to contribute to economic growth. various empirical studies show the importance of public capital composition on growth of different regions, as some components have greater direct effects on the production process than others. an example is the study of mastromarco and ulrich (2006), on the case of italy, which shows that capital investment include a basic infrastructure and other non-basic type. the first category included: roads and airports, railways and metros, ports, power lines and water, telecommunications, while the seconds include hospitals, public buildings etc2. 1 aschauer, d.a. (2000), do states optimize? public capital and economic growth, the annals of regional science 34, p.361 2 mastromarco, c. and woitek, u. (2006), public infrastructure investment and efficiency in italian regions, journal of productivity analysis 25, p.2 studies and scientific researches economic edition, no. 15, 2010 149 the study also shows that a 10% increase in infrastructure investment can generate a change in the economic efficiency of different regions, with 4% (for basic infrastructure) and -4% for the non-core, so the effects are symmetrical. on the other hand, shows that increased investment in infrastructure increases non-basic differences between south and north. issues of public capital productivity are of interest for many economists. such a study is the one of mittnik et al. (2001) on a panel of 6 countries (canada, france, britain, japan, netherlands and germany), under which an increase in public investment leads to a higher rate of marginal productivity of private capital and increase long-term private investment3. another economist, yakita (2004), found that public capital accumulation expands the possibility of production in the private sector, while public demand for investment goodsprice elasticity of demand affects total4. some economists have analyzed the economic effect on short and long term of a permanent increase in public capital financed at the expense of establishing the minimum income tax. an increase in public capital investment has a positive effect both on capital stock, but also to employment, in the short term. this multiplier effect is generated by an increase in the marginal productivity of capital and labor, as the wealth reduction due to higher taxes5. another study concerned the causal effect of the public capital stock on production was carried out by kawaguchi et al. (2009), using as natural experiment the electoral reform in japan in 1994, which resulted in changes in public capital between the regions of the country. empirical testing can not reject the null hypothesis that public capital is not productive based on estimates from this experiment. study results indicate that an increase of 10% of public capital is increasing the output per hour of work by 0.4%6. also, some studies look for the side effects of public investment on private capital and employment. such a study is the one conducted by deliktas et al. (2009), on the case of turkey, which emphasizes positive and negative long-term effects of public capital installed outside of regions over others. thus, in the marmara region, which represents 60% of private manufactured in turkey and that attracts most public investment, around 30%, the effects are positive, while in the south-east anatolia, the effects are negative7. these cases are explained by the mobility of production factors, from the less developed to developed ones. moreover, the employment rate is 9.7% to -5.5% in the marmara and south-eastern anatolia. alonso-carrera (2009) identified the positive spillover effects of public capital for almost all regions of spain, with differences in per capita production in various regions8. toshiki tama (2009) showed that public investments enhance economic growth, because it stimulates demand for intermediate goods, and also increasing profits for the sector companies. therefore, this increase raises the interest market rate and thus leads to economic growth9. there are studies showing a negative relationship between public capital expenditure and long-term growth. typical is the study by ghosh and gregoriou (2009) for 15 industrialized 3 mittnik, s. and neumann, t. (2001), dinamic effects of public investment: vector autoregressive evidence from six industrialized countries, empirical economics 26, p.440 4 yakita, a. (2004), elasticity of substitution in public capital formation and economic growth, journal of macroeconomics 26, p.3 5 coto-martinez, j. (2006), public capital and imperfect competition, journal of public economics 90, p.353 6 kawaguchi, d., ohtake, f., tamada, k. (2009), the productivity of public capital: evidence from japan’s 1994 electoral reform, journal of the japanese and international economies 23, p.339 7 deliktas, e. et al. (2009), the spillover effects of public capital on the turkish private manufacturing industries in the geographical regions, annals of regional science, 43, p.376 8 alonso-carrera, j. et al. (2009), macroeconomic effects of the regional allocation of public capital formation, regional science and urban economics 39, p.571 9 toshiki, t. (2009), variety of products, public capital, and endogenous growth, economic modelling 26, p.253 studies and scientific researches economic edition, no. 15, 2010 150 countries. for brazil and thailand, public capital expenditure had a significant negative effect, while current expenditure has a significant positive role on economic growth; on the other hand, for countries like sudan and zimbabwe none of the two types of expenditure has a substantial impact on growth10. the correlation public investment economic development was analyzed for the purposes of the negative impact of inadequate investment on the labor market. everaert and heylin (2004) analyzed the situation of belgium in the period 1965-1966, and their views have shown a clear negative effect between public capital and employment, whereas an increase in public capital stock by 1% reduces the employment in the private sector by around 0.32%, indicating a substitution relationship between two variables11. in recent years, studies focused not so much on public investment to confirm the correlation of public capital investments economic growth, but on measuring the intensity of this correlation. the results of these studies are somewhat different, some identifying a strong correlation, while others advocate a weaker correlation between public investment and capital growth. for example, the study of romp and de haan (2007) supports the idea of an impact on growth capital expenditures substantially lower than the effects mentioned by aschauer (2000) and some heterogeneity, meaning that the effects differ across countries, the level of regions or sectors. also, research conducted by hulten (1996) showed a weak correlation of public capital expenditure on economic development. another study by rioja, also in 1998, using as panel 7 latin american countries, concluded that infrastructure investments have positive effects on gross domestic product and wider on private investment. according to a study by shioji (2001) with the usa situation models (1960-1988) and japan (1955-1993) found that infrastructure was a modest contribution to economic growth of 4% for the u.s. and 19% for japan12. effects identified for the component „education” were positive, as well as for „agriculture and fisheries”, while the „national land conservation” the effects were insignificant. international monetary fund (2004) report shows that empirical research confirms the positive correlation between public expenditure and growth capital. of 102 studies that have led to investment in infrastructure at the impact on productivity and economic growth, 53% showed a positive impact, 42% one limited, and in 5% of these studies the impact was negative. the research includes studies conducted in 30 different countries (including developing countries), 41 studies from the united states, 19 studies in spain and 12 studies in countries like argentina, brazil, colombia, india and the philippines. the individual studies for each country show different results. while in the united states 54% of the studies did not reveal a significant relationship, in developing states the effect was 100% positive, which shows that infrastructure investment plays a key role in promoting growth and productivity and reducing disparities between rich and poor regions. studies conducted in spain confirmed the extent of 74% significant contribution of infrastructure on economic performance. moreover, spain has received from eu cohesion funds to cover the disparities between regions and within them. based on these studies we can say that there are many positive effects of public capital investments on economic development. 10 gregoriou, a. and ghosh, s. (2009), on the heterogeneous impact of public capital and current spending on growth across nations, economics letters 105, p.34 11everaert, g. and heylen, f. (2004), public capital and long-term labour market performance in belgium, journal of policy modeling 26, p.103 12 shioji, e. (2001), public capital and economic growth: a convergence approach, journal of economic growth 6, p.219 studies and scientific researches economic edition, no. 15, 2010 151 testing the correlation between public capital investments and economic development in romania in romania there are no empirical studies to test the correlation between public capital investment and economic growth. based on the data from the general consolidated budget provided by the ministry of public finance and also on data from national institute of statistics, we tested, using the correlation coefficient, the relationship between the public capital investments and gross domestic product in romania, during 2006-2009. the values for public capital expenditure and gross domestic product are presented in table no. 1. table no. 1: evolution of public capital expenditure and gdp in romania during 2006-2009 2006 2007 2008 2009 total public expenditure (million lei) 112,626.3 136,556.5 189,122 193,025.4 gdp (million lei) 344,650.6 412,761.5 503,959 491,273 public capital expenditure (million lei): 12,717 14,410.4 23,203.4 23,175.3 % in total public expenditure 11.29 10.55 12.26 12.00 % in gdp 3.7 3.5 4.6 4.7 (source: developed by authors, based on budget implementation in the years 2006-2009, available on the website of the ministry of public finance and also on data from national institute of statistics) looking at the general consolidated budget in 2006-2009 there were found increased values for public capital expenditure for the period under review, with 0.82% higher in 2009 compared with 2006, their share in gdp and in total public expenditure in 2009 reaching 4.7%, respectively 12%, which reflects an improvement in expenditure policy by channeling public funds to support economic growth. capital expenditures had lower values compared to the original provisions set out in budgets. thus, in 2008, they represented only 4.6% of gdp, from 5.2% originally scheduled in the general consolidated budget. the bulk of investment spending have been made from internal sources (state budget and local budgets), draws support from structural and cohesion funds representing € 178 million (6% of the amount assigned), given that eu allocations were about € 3.1 million, accumulated in the years 2007 and 2008. in 2009, in the consolidated budget we could see that the largest amounts, representing public capital investment, were included in the budget of the central administrative territorial units (11,427.5 million lei) and in the budget of the national company of motorways and national roads (5519.5 million lei). as noted in the table, the state capital participation has a low share in total public expenditure, whereas the mostly took the form of grants, allowances, bonuses, loans with subsidized interest and other reimbursable amounts. taking into account previous values given in table no.1 for public capital expenditure and gdp for the period 2006-2009, it was calculated the correlation coefficient between these two variables. results are shown in table no. 2. table no. 2: calculation of correlation coefficient between public capital investment (x) and gdp (y) for romania during 2006-2008 x (%) 24.74 studies and scientific researches economic edition, no. 15, 2010 152 y (%) 13.11 )(2 x 688.24 )(2 y 123.06 )( x 26.23 )( y 11.09 ),cov( yx 319.23 ),( yx 0.0037 (source: developed by authors) the data show a positive correlation, but poor between the two variables, namely the fact that about 0.37% of gdp growth is associated with or explained by increased public spending capital. table no. 3: evolution of public capital investment reflected in the state budget, in key economic sectors, in romania, during 2006-2009 -thousands lei 2006 2007 2008 2009 mining, manufacturing and construction total public expenditure 621,366 506.311 474950 360007 public capital expenditure 0 0 0 0 agriculture, forestry, fishing and hunting total public expenditure 3,145,768 3,729,783 6,331,897 8,392,664 public capital expenditure 197,269 210,000 263,000 81,266 transports total public expenditure 4,077,567 5,197,122 7,011,205 8,712,444 public capital expenditure 69,644 19,190 13,920 17,532 comunications total public expenditure 12,110 27,980 27,308 310,357 public capital expenditure 1,480 3,370 7,900 38,800 research and development on economic sector total public expenditure 81,093 80,717 117,640 103,974 public capital expenditure 357 415 200 384 fuels and energy total public expenditure 437,098 641,395 806,393 1,057,586 public capital expenditure 0 0 0 0 (source: developed by authors from state budget data for the years 2006-2009) as seen from the table above, in the state budget (data are available for all economic sectors at this level) the increased participation from the state capital has been directed by the transport sector. moreover, its budget was the greatest under the review period. it is noted, however, a decrease of public capital investment from year to year, from 69,644 thousand lei (2006) to 17,532 thousand lei (2009). public capital expenditure is concerned to modernization and revitalization of rail transport activities, upgrading of airports and transportation base. studies and scientific researches economic edition, no. 15, 2010 153 conclusions public capital represents, according to the world bank (1994), the „wheels” if not, „the engine” of the economic activity. public capital expenditure is a key driver of growth contributing to poverty alleviation, improving living standards and business productivity, households and government services. starting from research conducted by aschauer, the role of public capital on growth process began to be a topic of real interest. most empirical studies have shown a positive relationship between public capital investments and economic development and also heterogeneity of public investment effects across countries, sectors or regions. looking at the executions of the general consolidated budget for the years 2006-2009, we have seen that the largest public capital expenditure was targeted to the transport industry. our research found that in romania there are no empirical studies to test the correlation between public spending capital and economic growth, public capital weights in total expenditure incurred by the state is low and down from year to year. after calculating the correlation coefficient between public capital investment and gross domestic product during 2006-2009, there was found a weak correlation, but a positive one, which shows that an increase of state capital participation is likely to contribute to a low proportion to economic development. acknowledgements i am grateful to “alexandru ioan cuza” university of iasi, for financial support of this article, as beneficiary of a grant posdru/88/1.5/s/47646, named “studii doctorale: portal ”, cofinanced from the european social fund, within the sectoral operational programme human resources development 2007-2013, the project implementation period being 36 months, from march 1, 2010, until february 28, 2013. references 1. alonso-carrera, jaime et al. (2009), macroeconomic effects of the regional allocation of public capital formation, regional science and urban economics 39, 563–574 2. aschauer, d.a. (2000), do states optimize? public capital and economic growth, the annals of regional science 34, 343-363 3. coto-martinez, j. (2006), public capital and imperfect competition, journal of public economics 90, 349–378 4. deliktas ertugrul et al. (2009), the spillover effects of public capital on the turkish private manufacturing industries in the geographical regions, annals of regional science 43, 365–378 5. everaert, g. and heylen, f. (2004), public capital and long-term labour market performance in belgium, journal of policy modeling 26, 95–112 6. gregoriou, a. and ghosh, s. (2009), on the heterogeneous impact of public capital and current spending on growth across nations, economics letters 105, 32–35 7. kawaguchi, d., ohtake, f., tamada, k. (2009), the productivity of public capital: evidence from japan’s 1994 electoral reform, journal of the japanese and international economies 23, 332–343 8. mastromarco, c. and woitek, u. (2006), public infrastructure investment and efficiency in italian regions, journal of productivity analysis 25, 57-65 pe anii 2006-2009 bugetul de stat pe anii 2006-2009 11. mittnik, s. and neumann, t. (2001), dinamic effects of public investment: vector autoregressive evidence from six industrialized countries, empirical economics 26, 429-446 studies and scientific researches economic edition, no. 15, 2010 154 12. shioji, e. (2001), public capital and economic growth: a convergence approach, journal of economic growth 6, 205-227 raportul privind ajutoarele acordate de stat în perioada 2004-2006 14. toshiki, t. (2009), variety of products, public capital, and endogenous growth, economic modelling 26, 251–255 15. yakita, a. (2004), elasticity of substitution in public capital formation and economic growth, journal of macroeconomics 26, 391–408 16. www.mfinante.ro 17. www.insse.ro studies and scientific researches economic edition, no. 15, 2010 155 microsoft word apostoaie constantin marius_eng.doc decision and decision makers anuta porutiu, babes-bolyai university, cluj-napoca, romania abstract in the current economic context, decision making requires complex and multiple actions on the part of the policy makers, who are more challenged than in previous situations, due to the crisis that we are facing. decision problems cannot be solved by focusing on manager’s own experience or intuition, but require constant adaptation of the methods used effectively in the past to new challenges. thus, a systemic analysis and modeling of arising issues is required, resulting in the stringent use of decision support systems (dss), as a necessity in a competitive environment. dss optimize the situation by getting a timely decision because the decision making process must acquire, process and interpret an even larger amount of data in the shortest possible time. a solution for this purpose is the artificial intelligence systems, in this case decision support systems (dss), used in a wider area due to expansion of all the new information technologies in decisionmaking processes. these substantial cyber innovations have led to a radical shift in the relationship between enterprise success and quality of decisions made by managers. keywords decision support systems, decision making, decision making process, human resources jel codes: m 10, m 15 the benefits of dss in decision making in practice managerial decision has two forms: decision-making and decision making process. decision-making refers to less complex decision situations which are repetitive or in which variables involved are well known by the governor. decision-making process involves a great consumption of time during which information is collected and analyzed, people are asked to give their opinion in the emerging decision situation. basically the decision making process consists of a series of stages through which the managerial decision is prepared, adopted, implemented and evaluated. to drive the achievement of the objectives, management decisions must meet a number of criteria, of which the most important ones are considered the following: scientific validity of the decision. this leads to avoidance of improvisations and subjectivity in making decisions. legality of the decision. the decision should be made only by the person invested with legal right and empowered to do so. completeness of the decision. the decision must contain all the necessary elements for a correct understanding and implementation. opportunity of the decision. a good decision taken in due time is better than a very good decision taken late. efficiency of the decision. the aim is to achieve a good effect following a specific effort. coordination of the decision. it ensures that decisions on the various departments of the organization are compatible with each other and lead to achievement of the general objective of the whole enterprise. according to peter drucker "decisions should be made at the lowest possible level, in accordance with their nature, and as close as possible to the place that requires action. today there is a tendency to do this, and therefore there are systems that assist managers’ decisions specific to each management level. studies and scientific researches economic edition, no. 15, 2010 435 elements of decision making decision making is defined as a series of steps starting with the analysis of the information, continues with the selection of several alternatives and assessment of the selected alternative on the problem being investigated. in any management decision making these items are found: 1. decision-maker is the person or group of persons to choose the optimal variant out of the possible ones. if the issues are complex the decision is made by a group of people, and in case of current decisions, operational decisions are made by one person. the quality of decisions depends on the qualities, knowledge and skills of the decision-maker. 2. decisional problem. the decision is made to solve a decision problem. in the absence of a problem the decision is irrelevant. 3. the number of decision variants can be finite or infinite. it includes all possibilities of solving the decision problem. in order to define this number, information within and outside the organization, creative management thinking, expertise and research are required. when the decision-making problem has been identified, the decision-maker acknowledges the existence of several possible courses of action. he may have these alternatives by direct involvement or through other persons. choosing the best variant is done according to a series of appropriate methods of mathematical model that characterizes the decisional situation. 4. the number of decision criteria includes a series of features based on which decision variants are evaluated and compared in order to adopt the most rational decision. the number of decision criteria is represented by the points of view of the decision-maker who isolates aspects of economic reality in the decision-making process. criteria decision making is characterized by several levels, according to different variants and / or states of objective conditions. in a decisional situation, when taking into account several criteria there must be taken into consideration the possibility of division and clustering criteria as well as their interdependence. for example, profits can be split by product, subunits etc. also, profits and costs can be grouped into an overall criterion which is profitability. two criteria are independent if the setting of a target in terms of a criterion does not influence the establishment of another goal, in terms of the second criterion. the company's management can use criteria such as: turnover, price, quality, investment recovery period, the cycle of production, utilization of production capacity etc. 5. environment (objective conditions) is represented by the total internal and external conditions that are influenced and influence the decision. for a given decisional situation, several states of objective conditions can occur in the environment. the environment is characterized by great mobility. in the internal conditions one can observe a perfecting of personnel training and improvement of information system, and in terms of external conditions, one can notice changes in legislation of the country and changes in business relationships with various organizations. sometimes the evolution of the environment can be adversarial with regard to its influence on decision making process within the firm. thus, the increasing complexity of business activity adversely affects the substantiation of decision, while raising the level of professional training and management training has favourable effects on decision making. 6. the number of consequences includes all the results that would be obtained according to each decision criteria and each state of objective conditions by applying variants of decision. establishing consequences is an activity that is not always done accurately because the causes that would determine their appearance are not known with certainty. the consequences may affect the quantity or the quality. 7. objectives are levels of decision by the governor proposed to be achieved following the implementation of decision variant chosen. studies and scientific researches economic edition, no. 15, 2010 436 8. the utility of each consequence of the different variants is expressed in the same unit of measure that varies between 0 and 1, the utility representing the governor’s expected benefit from the fact that a certain consequence is achieved. 9. information an essential element in decision-making the importance of information and information systems has been synthesized by j. naisbitt as the result of a calculation which tried to determine the percentage of the u.s. workforce directly involved in the creation, use or distribution of information. considering that the study was conducted in the early 80's the results are impressive, even for the u.s. the percentage of so-called knowledge workers proved to be about 70% of the total. the development of information technology led to the inclusion of information as the sixth organizational resource, along with human resources, machinery, financial resources, materials and management. even in terms of inviolability, the information is a highly efficient and economical way to reunite other business resources. in addition, information is used both to assist the other five organizational resources in coordinating activities and to plan, route and control these activities. in this context, building systems responsible for assisting the decision arises as a priority for the new wave of managers. in a ranking of the importance of resources in terms of management, the second after the human factor is the quality and frequency of business information. now, even if the information is no longer undervalued, underestimated and under-utilized as in previous years, there are a number of issues related to its use in decision-making process. generally, these issues relate to quality and value of information, the volume of information sent to managers and their periodicity. a. the quality and value of information in an ideal situation managers should be able to define the type of information they need, and the management information system should be able to offer it to them. in practice, however, this is not always possible. according to peter drucker, "most decisions should be based on incomplete knowledge either because the information is not available, or because it would cost too much time and money to obtain it”. however, to make the right decision, managers must have the relevant information that will increase knowledge, reduce uncertainty, and is useful for their intended purpose. extremely important for managers is also information value, value derived from changes in decision behaviour caused by data availability. when estimating the information, the cost of producing that particular information should also be taken into account. thus, acquiring, handling, recording and processing data, regardless of the means used for this, do not produce value but only involve cost. value appears only when the data is communicated and understood by the recipient thereby transforming into information. in evaluating the information in terms of value created, its user has the main role and the second factor in this evaluation is how that information is used to improve decision making. quality information is that information which creates value through use and is characterized by the following elements: it is relevant to the purpose or it is sufficiently accurate for its purpose, complete enough for the problem it refers to, it comes from a reliable source, one that the user trusts, it is communicated in time for the purpose, it is properly detailed, it is communicated through an appropriate channel and it is understood by the user. b. the amount and frequency of information another major problem that managers are facing is the large amount of information. a large volume of information can cause not only strangulation and agglomerations in the system but it may also prevent managers from fulfilling their tasks. previous computer systems contained a large number of data, but it was turned into information only when it was involved in assisting the decision process. unfortunately, much too often data is often confused with information which leads to situations in which managers are forced to make important decisions in the absence of relevant information. planning and a good control of operations through effective decision should be based on a constant flow of quality information in real time. data must be processed and sent to the appropriate recipient in due time so that the entire operational environment can be changed or controlled. studies and scientific researches economic edition, no. 15, 2010 437 under these circumstances and given the accelerated pace of business the need to use a computer system to assist managers emerges. the system should not interfere with managers’ rational judgement, but it must increase their abilities and become an extension of managers’ judgement. in conclusion, the information needs to meet the following requirements in order to be used by an organization as a sixth resource: 1. ro respond quickly to changing competitive conditions; in this way new opportunities can be taken more quickly and vulnerable competitive points can be reduced; 2. to increase effectively the organization's internal productivity with a stress on managers’ productivity; this requires better coordination of the functional elements of the organization. 3. to improve creativity, productivity and effectiveness of individual and group decisionmakers within the organization; this means providing appropriate tools to collect real and timely information, improving information analysis and quality decisions, as well as dispatching, assisting and monitoring the implementation of management actions and decisions . these three conditions are required to obtain information that will provide certainty of obtaining competitive advantage for the organization and improvement of management productivity. references 1. avornicului c. avornicului m., (2007), management and systems design, cluj-napoca, romania, risoprint; 2. gherguţ a., (2007), general and strategic management in education, iasi, romania, polirom; 3. mallach, eg, (2000), decision support and data warehouse systems, boston, usa, mcgraw-hill irwin; 4. niculescu o.,(2001), information systems of management organization, economic publishing house; 2001; 5. d. oprea, dumitru f., mesnic g., (2005), systems analysis, ed univ. "al. ioan cuza ", iasi, romania; 6. roger, i ursăcescu, m, vlădean, d. knock, m, burlacu s., (2007), informatics and management, bucharest, romania, university publishing house ; 7. rosca i., (2006), computer-information society. e-services, publishing house, bucharest, romana, publishing house; 8. toca i., (2002), educational management, bucharest, romania, didactic and pedagogical publishing house; 9. zacharias, d., (2001), information systems to assist decision, bucharest, romania, dual tech. studies and scientific researches economic edition, no. 15, 2010 438 regarding the users of financial statements and their information needs 49 regarding the users of financial statements and their information needs luca mihaela, teaching assistant university of bacau abstract: in order to satisfy the information needs of users from inside and outside the organizations, accounting elaborated a proper method of generalization and synthesizing of information it produces, which involved the development of some appropriate tools, known as financial statements. for users outside the company, these are often the only source of information available directly from the organization. the knowledge of the interests of different categories of users has an important role in trying to improve the quality of financial statements, which should allow taking correct decisions based on the financial position, the results of economic and financial activity and the changes in the financial position of the company. producer of specialized information, the accounting present a special offer. logically, we must know “the product” users, the requirements imposed, inclusively the purpose for which each beneficiary will use this specialized information system [horomnea, e., fundamentele ştiinţifice ale contabilităţii. doctrină. concepte. lexicon, ed. tipo moldova, iaşi, 2008, p. 171]. the framework for the preparation and presentation of financial statements presents a classification of different users of financial statements that include seven classes of users (investors, employees and groups that represent them, lenders and suppliers, customers, governments and their agencies and general public), with their information needs. the reason for the absence of the managers in this classification is that, even they are interested in the information contained in the financial statements, they can anytime access additional management and financial information, that helps them carry out their planning, decision-making and control responsibilities. moreover, the management has the ability to determine the form and the content of such additional information in order to meet his own needs. the internal users informing the internal users of financial information are represented by the managers (the leaders) of an organization, which can be grouped, according to general features of the responsibilities to be met, in: senior managers or top-managers (president, general director or board of directors, vice-president, commercial director – if he is directly subordinate to the general director and doesn’t exist the position of vicepresident etc.), whose main skills are the strategic orientation of the organization as a whole, in line with the mission and objectives settled, and the formulation and implementation of efficient and effective strategies, their decisions being mostly strategic and tactical; middle managers (division manager, director of production – when exists the position of vice-president, head of department, head of service if he has office heads like subordinate etc.), whose main skill is to ensuring the effectiveness of activities and the development of harmonious interhuman relations, their decisions being mostly current and tactical; first line managers or supervisors (regional sales manager, assistant of the human resources manager, head of project team, head office, supervisor etc.), whose main skills are using tools and methods, concretely implementation of specific knowledges and management processes, their decisions being integrally current. in conclusion, the managers have the responsibility for enterprise exploitation and the achievement of its objectives. in the small studies and scientific researches edition: economics, no. 13 (2008) regarding the users of financial statements and their information needs 50 enterprises, the manager may coincide with the business owner. as internal users of financial information, the managers won’t expect and they are not limited to information in the financial statements. they have immediate and full access not only to public information of the company, but also to internal information from the organization. their information needs are covered, essentially, through unpublished statements, prepared, not only on the basis of financial accounting, but also of managerial accounting. decision-making roles of managers, according to some opinions presented in the specialty literature, are four: entrepreneurs, disturbance regulators, resource distributors and negotiators. it results that in their activities, managers have usually many and varied targets, often complex. these objectives may refer to best adapt the organization to the conditions it operates by changing the organizational structure or by introduction of some new products or by improving existing ones, finding the right response to an aggressive advertising campaign of a competitor, correct elaboration of budgets, deliver quality goods and services, realized with a minimum cost, maintaining an acceptable level of income, resolving the disputes existing in the company and between the company and its environment, increasing the number of available jobs, protecting the environment etc. to ensure the success and survival in a competitive economic environment, the management needs to focus on two main objectives: profitability and liquidity. these indicators can be found in the explanatory notes to the financial statements. an important role of managers is to make the reality existing in the organization compatible with the needs and expectations of other users. the external users want to have more information about the organization and its activities, information they can trust for taking the best decisions, while managers are interested to public, when they are not forced through the law, only information that allow them to create a favorable image of the organization or information in a form that distort the economic and financial reality of the company (an important role in this latter case have the censors and/or financial auditors). although they benefits from information asymmetry in relation to external users, the managers pay particular attention to how the published information are perceived by them [malciu, l., cererea şi oferta de informaţii contabile, ed. economică, bucureşti, 1998, p. 28]. the reason of this interest is the fact that the financial statements inform the third party over the managerial ability. in other words, the managers use the information from the financial statements, specially, not to make decisions, but to communicate. the external users and their information needs the financial statements are an important means through which accounting information is communicated to decisionmakers. for the users from outside the organization, these are often the only source of information available directly from the company. in the following we present the information requirements of external users, correlated to the information offer by the economic institutions through their financial statements, strarting from the classification of the users in the framework for the preparation and presentation of financial statements which grouped them into seven categories already mentioned in this article: investors, employees and groups that represent them, lenders and suppliers, customers, governments and their agencies and general public. the international accounting standards board (iasb) recognizes that not all user requirements can be satisfied by the financial statements. it follows, however, implicitly, that investors are privileged users. therefore, satisfying their information needs will meet the needs of most other categories of users [gîrbină, m.m., bunea, ş., sinteze, studii de caz şi teste grilă privind aplicarea ias (revizuite) – ifrs, volumul i, ed. ceccar, bucureşti, 2005, p. 22]. studies and scientific researches edition: economics, no. 13 (2008) regarding the users of financial statements and their information needs 51 in what follows, we tried to present more detailed the information needs of external users of financial statements, the manner and the measure these are satisfied by the current content of the financial statements. investors (shareholders, associates), as providers of capital are concerned, primarily, over the risk of investment they have been committed or intends to engage and the profitability which it produces or will produce. according to some authors opinion, the risk relates to uncertainty “that matters", the one who is able to influence the expectations of owners. in financial theory it is considered that the risk is divided into two parts: specific risk, which doesn’t depends on the characteristics of value title, and systematic risk, which measures the sensitivity of the title at the market fluctuations and which, on a equilibrate market, is paid. since the financial statements are not providing a direct assessment for this parameter, investors requires information that help them to measure it. for a more accurate assessment of the risk-return relation, information like: financial profitability of the enterprise (calculated as ratio between the result and the equity), the earning per share (ratio between the net result and the number of shares), dividend per share (ratio between the value of dividends and the number of shares), price earning ratio (calculated as ratio between the exchange rate of share and the net result per share), the capitalization of profits ratio (calculated by reversing the terms of the previously ratio), global investment yield (calculated as ratio between the dividends per share and the exchange rate of share from the beginning of the financial year), have a great relevance for the investors. concretly, the investors are interested in the enterprise ability to achieve future earnings and to increase its wealth, taking into consideration the monetary flows released, which have a tangible representation, and less net benefit, which doesn’t reflects always the real enrichment of the company. in conclusion, the information provided by the statement of cash-flows are more important for the investors than those offered through the income statement. moreover, the preference for the increasing value of the enterprise make the statement of financial position to be privileged to the income statement. a large number of studies on investors needs highlighted the interest of this group for forecasted information, making necessary the publication of some budgetary information in the completion of financial statements. these variant isn’t applied in practice yet, probably at least two reasons: the future is uncertain, the disclosure of certain forecasted information may be contrary to the interests of the company when it acts in a competitive environment. even it is considered that the owners (shareholders/associates) are privileged users, aiming through the actual content of the financial statements, primarily, satisfying their information needs, it can be affirmed that they are not a homogeneous group and therefore will not be met equally their needs. thus, those who hold privileged shares and who hold ordinary shares doesn’t have the same needs nor the same behaviour. since privileged shares entitle to a fixed rate of dividends, their owners are more interested in profits safety (the part they obtain is a fixed rate no matter the profit level) than in the increase of business (by growth will benefit ordinary shareholders only) [malciu, l., cererea şi oferta de informaţii contabile, ed. economică, bucureşti, 1998, p. 19]. in addition, the majority shareholders and minority shareholders do not always have the same power to impose their requirements. also, investors differ in terms of ability to interpret information and therefore the demand of professional investors is different from that of non-professional investors. these are only some examples which show that investors’ heterogeneity will lead, in consequence, to a heterogeneous information request. the employees and the groups that represent them require, in general, relevant information on future prospects of the organization (stability, profitability etc.), on job security and validity of pension plans, on manners and levels of remuneration, on nature and extent of professional opportunities. such studies and scientific researches edition: economics, no. 13 (2008) regarding the users of financial statements and their information needs 52 information can help them to increase the involvement in the company, the interest in work. the profitability, determined on the basis of the information offered by the income statement, reflected also in the balance sheet, is an essential piece of information in their preparation for negotiating the increases of the wages or the improving of working conditions and is also a premise for employment security. for employees and for investors it present interest not only the overall performance of the entity, but the performance of each sector, which help them to verify and understand the managers' decisions on the extension or restriction of particular activities. in the explanatory note to the financial statements nomber 8 information on the employees and members of the board, management and supervision, according to romanian accounting regulations, there must be mentioned some information which present interest for this category of users: the average number of the employees of the organization, detailed for each category, wages paid or payable in the current year, expenses on social security and other expenses for pension contributions. regarding professional opportunities, these information knowledges can stimulate the workers to follow different training programs, other than those offered through the organization, to continue their studies, aspects that will have a beneficial influence over the future business of the entity. sometimes the interest of the employees is oriented on information beyond the field of the financial accounting, such as the incidence over the working conditions of the production programme, the general evolution of the orders, the forcasted measures for improve, transform, replace the equipments or the methods of production and exploitation etc. as a result of pressure coming from the employees and the unions over the businesses, in some countries of the world, became compulsory the preparation of a social balance that includes, in general, information on: the posts (efective posts, foreign workers, employments, departures, promotions, unemployment, absenteeism etc.), the remuneration and other related expenses (the total amount of remuneration, the remuneration hierarchy, the manner of calculation, other related expenses, the financial participation of employees etc.), the conditions of hygiene and safety (accidents at work and on road, the distribution of the accidents on material elements, occupational diseases, expenses for security etc.), other working conditions (the duration and organization of working time, the organization and content of work, the physical working conditions, the work medicine etc.), training, professional relations, other living conditions that depend on enterprise. in the event that the company of our country would be compelled to draw up a social balance, it should contain, therefore, all areas that relate to the living conditions of employees in their work, giving value to positive aspects and shortcomings of social policy. only part of the necessary information to be summarized here can be obtained through the accounting. the lenders, namely banks and other credit institutions, in assuring the financing of the company, are primarily interested in its solvency, which meens its ability to repay the loans and interests on term, and does not grant loan without a rigorous analysis of the organization's financial situation and its performance, more specifically, an analysis of the liquidity and the profitability of the enterprise and the system of guarantees that may benefit. to determ the capacity for repayment the loans it is necessary to valuate the assets and the liabilities of the enterprise, for prudential, to their liquidation value. therefore, some values of the assets are reduced, others are ignored and the values of the liabilities are increased. the estimation of earnings expected by the creditors, in other words the interest, is in line with the risks of lending operations. the determination of these risks can be achieved on the basis of information concerning: the personal, moral and technical value of managers; the general situation of the branch; the general situation of the enterprise (the nature, the quality, the price of the studies and scientific researches edition: economics, no. 13 (2008) regarding the users of financial statements and their information needs 53 products, the key customers and suppliers, etc.) and other information obtained from inside or outside the company. as a rule, there are some preset levels of interest that choose between. a particular attention is given to the liquidity and profitability indicators of the company. in this regard, the creditors assure that the short term loans arn’t used to finance fixed assets, and the company has the ability to create profit, which is a guarantee of the ability of the company to repay on time the loans received and to pay related interests. the guarantees required for giving credits may take various forms: real imobil guarantees (mortgages), real movable guarantees (pledges with or without dispossession), assignment of claims, letters of guarantee, payment instruments in bank circulation and endorsed in favor of suppliers etc. such information and further information can be obtained directly from the financial statements of credited company or may be requested from the company concerned to obtain foreign financing (not all enterprises are willing to provide additional information, giving a particular importance to the nature of these information). the suppliers are primarily interested to check the measure to which the debtor company will be able to carry out its financial obligations, analyzing the solvency of the company and other information which allow the assessment of compliance with payment fixed date. they also want to know what is the probability to continue the business, paying particular attention to development prospects of partners, which could have positive consequences in the future on their activities. in the explanatory notes they find information regarding the compliance with or the breach of the going concern principle, and depending on the other information from the financial statements, from several years, they may appreciate the chances for economic growth of the enterprise. the customers, like other users, need information to assess the continuity of the business and its growth prospects, in order to estimate the risks in their supply. other information which present interest to them are those relating to the prices used by the company, the possibility to get some price reductions, the possibility to get after-sales services (such as maintenance, repairs), the maximum amount of commercial loans received, the time for pay accepted by the company etc. the governments and their agencies have a dual role, on the one hand regulators of the accounting, and on the other hand users of the information contained in the financial statements. as guarantor of the general interest, the state is directly or indirectly involved in the regulation of accounting, to provide users a minimum quality of information published and to attenuate the information asymmetry existing between different categories of users [feleagă, n., ionaşcu, i., tratat de contabilitate financiară, vol. i, ed. economică, bucureşti, 1998, p. 54]. the governments may settle to be presented in the financial statements other information than those existing or additional information for its own purposes, but to influence the financial statements in a manner that meet the needs of others users. as a user, the state needs information, primarily for fiscality reasons, to determine the calculation of the base for taxes and follow the taxpayers pay them on time. fiscal legislation that applies to romania is based on information provided by accounting, because the fiscal result is dependent upon the accounting result. the statement of financial position helps the control of the fiscal authority over the payment of the enterprise obligations on time and prevent fiscal evasion [feleagă, n., ionaşcu, i., tratat de contabilitate financiară, vol. i, ed. economică, bucureşti, 1998, p. 54]. besides the above, the state needs information to assess the various demands regarding the offer of low interest grants or loans, to manage the national accounting, to prepare the statistics on the macroeconomic level, to make economic forecasts etc. the general public is practically represented by any user that has not been mentioned explicitly in the framework and studies and scientific researches edition: economics, no. 13 (2008) regarding the users of financial statements and their information needs studies and scientific researches edition: economics, no. 13 (2008) 54 which is interested in the accounting information produced within an economic organization. for example, in this category of users can enter: polical responsibles of the local community concerned with the contribution of the company to the development of local economy by creating jobs, training employees etc.; the environmental and consumer protection movements attentive to the consequence of the business over the environment and over the quality of life; the researchers interested in the shape, content and quality of financial statements; the competing companies concerned with evaluating the position on the market; the consumers interested in whether exist or not a monopoly and the measure they could be exploited; the courts that give a particular attention to the legal evidence, dedicated to help in establish the truth and correct resolution of cases at the stage of research or judgment. of course, limiting the categories of users is not possible, because demand for information can come from any person who will base his decisions in accordance with the relation he has and the information he know about an economic agent. moreover, in practice, these categories of users may be confused and may have a multiple position to the same company. analyzing the demand for accounting information coming from the different categories of users, it can see, the existence of common information needs (related to the solvency, profitability, liquidity, growth prospects of the company, business continuity etc.) and some distinct needs depending particularly on different vision on certain aspects. taking into account the requirements of different users, which are not satisfied by the current contents of the financial statements, we present some ways to improve the quality of information provided by the financial statements: providing forecasted information, in a normalized form to ensure the comparability over time and space, because the decisions taken on the basis of financial statements refers, in large part, to the future; in the normalization of the structure which provides forecasted information should be taken into consideration many factors, so that this presentation don’t generate additional costs in the form of competitive disadvantages for the organizations, costs with installation of new reporting systems or other disadvantages; the obligation of preparation the statement of cash-flows by every legal persons, taking into account the distortions which affect the information in the income statement (due to the possibility of choosing between different methods of valuating the stock outputs, different periods, methods of amortization the fixed assets, the influence exerted by the fiscality etc.); developing a social balance by all economic companies, including, in a normalized form, the information in the explanatory note to the financial statements number 8, and items that can not be expressed in value, but which presents interest to users, like information referring to the security of employment, the conditions to be met for promotion, the trainings, the professional relations, the conditions of hygiene and safety etc.; adding an additional explanatory note which present the risks over the organization and the estimations of adverse effects, as well as the actions taken to manage them; the specification by the regulators of some additional general information referring to the enterprise which should be presented in the explanatory note number 10, even if these can’t be value expressed. regarding the users of financial statements and their information needs 55 references: [1] cenar, i., deaconu, s.c., viaţa contabilă a întreprinderii de la constituire la faliment, ed. ceccar, bucureşti, 2006 [2] cotleţ, d., megan, o., pelin, a., pistol, i., situaţiile financiare – între informaţie şi decizie, ed. orizonturi universitare, timişoara, 2005 [3] feleagă (malciu), l., feleagă, n., contabilitate financiară – o abordare europeană şi internaţională, volumul i, ed. infomega, bucureşti, 2005 [4] feleagă, n., ionaşcu, i., tratat de contabilitate financiară, vol. i, ed. economică, bucureşti, 1998 [5] gîrbină, m.m., bunea, ş., sinteze, studii de caz şi teste grilă privind aplicarea ias (revizuite) – ifrs, volumul i, ed. ceccar, bucureşti, 2005 [6] horomnea, e., fundamentele ştiinţifice ale contabilităţii. doctrină. concepte. lexicon, ed. tipo moldova, iaşi, 2008 [7] malciu, l., cererea şi oferta de informaţii contabile, ed. economică, bucureşti, 1998 [8] mironiuc, m., analiză economico-financiară, ed. sedcom libris, iaşi, 2006 [9] nica, p., iftimescu, a., management. concepte şi aplicaţii, ed. universităţii “alexandru ioan cuza”, iaşi, 2003 [10] * * * standardele internaţionale de raportare financiară (ifrs) 2007, incluzând standardele internaţionale de contabilitate (ias) şi interpretări la 1 ianuarie 2007, ceccar, bucureşti, 2007 [11] * * * ordinul ministerului economiei şi finanţelor nr. 2374/2007 privind modificarea şi completarea ordinului ministrului finanţelor publice nr. 1.752/2005 pentru aprobarea reglementărilor contabile conforme cu directivele europene, publicat în monitorul oficial al româniei nr. 25 din 14 ianuarie 2008 [12] * * * ordinul ministerului finanţelor publice nr. 1752/2005 privind aprobarea reglementărilor contabile conforme cu directivele europene, publicat în monitorul oficial al româniei nr. 1080 din 30 noiembrie 2005. studies and scientific researches edition: economics, no. 13 (2008) microsoft word apostoaie constantin marius_eng.doc factors that determine job performance georgeta amalasunta iacob, „al. i. cuza” university of iasi, romania abstract in today's context is seeking various solutions to determine that employees receive performance at work. most of the hand is to motivate people in terms of promoting strategic management objectives. only that the motivation and objectives involved a number of factors that can influence the performance of employees much more than motivation itself. the case study presented in this study will prove this. keywords job performance, types of performance, big five, to influence jel codes: m 12 introduction the aim of the research is human resource management namely the factors who can influence or determinate the performance of the employee at the work place. i’m speaking about the “job performance” concept defined in quality and quantity terms of the employers activity, personality factors, skills and abilities necessary which can predict the employees performance or performance evaluation. the problem with which i started is that one that long time of my short career in human resource i had to face with different materials used for recruitment and selection process in performance for performances evaluation or periodic evaluations who sometimes were incomplete or had to be adapted, but mostly i find difficulties in the way that some selected persons was manifesting performance in terms of technical or operational skills and not in terms of temperament or attitude. they had also a very good capacity for self-monitoring in the way that it influenced in positive mode the evaluation results. also, the employers many times were unsatisfied by the fact that the professiograms, the questionnaires used weren’t satisfied specially when it was talking about employments in keys positions where they wanted to have ideal employees. as well the researches made in this area were axed on socio-professional categories (students, manager, it, employees in industrial, medical or military area) but less on professional levels, number of years experience or longitudinal studies for enhance this type of professiogram or questionnaires to assess performance, in the way to obtain a standard for a certain professional category and in the comparison between the candidate and the standard one to make an assessment of candidate/employee. the main ideas about the theme of research interactionist paradigm in its attempt to conceptualize the work, in terms of psychological theory considers that the operation is the result of ongoing interactions between personal factors, situational, behavioral (bandura, 1977, schneider 1983). according to this interpretation, we can say that (a) the individual shapes the environment to find ways to facilitate certain results, (b) the same environment gives rise to different reactions to studies and scientific researches economic edition, no. 15, 2010 365 different individuals, (c) the same environment has different impact on the same individual, depending the mood of the individual. in other words, personality traits they possess individuals can be triggered by various situational factors, because the latter can diminish or decrease the expression of personality in work behavior and, therefore, is necessary to explain how personality affects performance work. (tett & burnett, 2003). in accord with this perspective, we believe that people who undertake a proactive personality in their environment to facilitate high levels of performance and is a positive predictor for individual performance and behavioral organizational citizenship. [11, pp. 165-212; 14, pp. 258-266] locke's and latham (1990) theory of setting targets which suggests that human exposure is a cause of objective behavioral manifestations and individual performance can be maximized when (a) they establish specific and difficult targets to have high valences and (b) they understand that behavior consistent with the objectives and they feel able to do so. characteristics of targets are used to predict employment outcomes, but no attention is paid to the fact that different content of regulatory objectives and modes of conduct may lead to performance objectives of a qualitatively different (sheldon & elliot, 1999, sheldon, ryan , so, & kasser, 2004). regulation theory of action arose to examine motivation in the workforce, but other things including performance. cyber field is strongly influenced by where he used the concept of goals and highlights mechanisms by which individuals are focused on specific target of action (fresia & sabin, 1991, hacker, 1994). the theory includes the concept of discretion associated with the concept of self-determination theory. fresia (1989) believes that self control combined with optimal complexity of the task without undue complications, lead to optimal performance and well done feeling. job characteristics theory developed by hackman and oldham (1980) argues that the most effective means to motivate individuals is job design. the authors propose ways of improving performance through job design to (1) to provide variety, involving the completion of all tasks and have impact on the lives of all, (2) offer considerable freedom and discretion to employees, (3) to provide full performance feedback . the authors explain that individual differences should be moderate so that job characteristics have a positive impact on performance at work. self-determination theory distinguishes between two concepts: autonomous motivation and controlled motivation, developing in particular the first concept that involves action in the sense of initiative and experience of choosing alternative. autonomy in this context, allows the highest degree of reflection, because they believe that purchasing task is interesting and not because it "must" to do that action. intrinsic motivation is just one example of autonomy. it is opposed or only partially supports the concepts of other theories, restricting individual autonomy to act in their desire to be free to choose activities of the closest individual, not to be influenced by setting objectives, defining characteristics of the job, because it can not have alternative perspectives and thus one becomes controlled, limited and no longer get the best performance. this explains why external rewards do not always produce the desired performance (eden, 1975, deckop and cirka, 2000). theory also found individual differences of people on their guidelines in the process of initiating and regulating their behavior. referring to the guidelines of causality (so & ryan, 1985b), they indicate the degree to which people are self-directed (reflecting the general tendency to experience social contexts as autonomy supportive and be self-determined), control-oriented (reflecting general tendency to experience social contexts controlling and controlled) and impersonally directed (reflecting the general trend to be unmotivated). research has shown that understanding the relationship required to differentiate performance results in terms of "if" task is relatively simple, involving applications tiring on the algorithm, or is more difficult to initiate tasks, flexible, creative, heuristic-do (mcgraw, 1978). laboratory experiments have shown that autonomy is associated with a more efficient performance in terms of complex tasks, while there is no difference in short-term advantage to control performance when well establish tasks are initiated (amabile, 1982; grolnick & studies and scientific researches economic edition, no. 15, 2010 366 ryan, 1987, mcgraw & mccullers, 1979). koestner and losier's research (2002) has made another important difference, namely that intrinsic motivation leads to a better performance on tasks that are interesting, but not autonomous and extrinsic motivation leads to a better performance for tasks which are not very interesting, but are important and require discipline and determination. all these studies suggest that self-motivation, consisting of a mix between intrinsic motivation and internalized extrinsic motivation is higher in situations that include both complex tasks that incites interest and less complex tasks that require discipline. they are paradigms that theoretical research validates them as generally representative for performance at work, among other perspectives and theories, but my research i believe that the above will help me to get my focus and not deviate from the objective, to not ignore that the perspective can change evolving process of deforestation and research. [8, pp.333-350]. the performance: dimensions and his factors many studies have examined the multidimensional and complex construct of "job performance". among the most accepted theories are working performance jp campbell (1990) describes the work as a performance variable individually. performance is what one person can make a distinguished performance and management. campbell, mchenry, and wise (1990) have identified 8 major dimensions of performance: (1) specific tasks the job skills, (2) tasks nonspecifice job skills, (3) tasks of writing and oral communication, (4) demonstrating effort; (5) maintaining personal discipline, (6) facilitation of pair and team performance, (7) supervision and (8) management and administration. in the literature, individual performance dimensions include production facilities, quality of work, ownership, supervision and leadership skills, performance, lost time, turnover, during training, promotion and satisfaction. hunter & hunter (1984) describes the characteristics that may predict future job performance. list includes past performance relative to the position currently held knowledge about the post, psychomotor skills, cognitive, social and attitude on post such as the need for learning, enthusiasm, and control stress. viswesvaran, ones, and schmidt (1996) identified 10 dimensions of work performance: (1) overall performance, (2) work performance or productivity, (3) quality (4) leadership, (5) communication skills (6 ) administrative powers (7) effort (8) interpersonal competence, (9) knowledge of the post (10) compliant or accepting authority. witt, burke, barrick and mount (2002) identified 11 dimensions: quality of work, quantity of work, initiative, communication with customers, planning, commitment to organization, job knowledge, allocation, interpersonal orientation, self-determination and funds management. literature tries to include, besides those mentioned above, organizational citizenship behavior refers to behaviors beyond the skills required by tasks (organ, 1997). [7, pp.593-597, 9, pp 38-61]. others distinguished between task performance and contextual performance. performance that takes the load is defined by those comportamentecare are formally recognized as part of the job and contribute directly or indirectly organizations technical basis. contextual performance is defined by those behaviors that do not directly provide technical support activities, but rather the organizational environment, social and psychological as technical work is conducted (motowidlo & van scotter, 1994, borman & motowidlo, 1997). in the literature studying the quality of life at work, the two forms of performance overlap.[2, pp.31-33] two types of performance tasks are supported by conway (1999): (1) technicaladministrative task performance, (2) performance tasks of leadership. technical-administrative task performance includes all non-leadership tasks such as paperwork, organization, planning, quality, quality performance, financial decisions. however, performance leadership tasks require human relations and people management and motivation, supervision and evaluation of subordinates. performance tasks of leadership is distinguished from contextual performance is that the first one is specific oriented to the studies and scientific researches economic edition, no. 15, 2010 367 objectives and focuses primarily on the guidance and motivation, while contextual performance highlights the moral and promoting the participation of employees in organization's concern (conway, 1999). [4,798-803] employees normally engage in two types of performance: in-role performance and extrarole. the first is defined as those results and conduct the required official, sour serve directly targets organization (motowidlo & van scotter, 1994). in addition, employees have and extra-role activities (morrison, 1994) which is defined by those discretionary behaviors that believes and promotes the effective functioning of the organization, without directly affecting productivity targeted employees (podsakoff & mackenzie, 1994). [1,pp. 78-95] the link between job satisfaction and work performance is an investigation of "saint gral" in terms of organizational behavior (weiss & cropanzano, 1996), because the link between them, according to research, is positive but weak material. often these two concepts overlap, the theory of the employee happy, but is identical in that employee satisfaction causes job performance, but if the employee is satisfied it will motivate them to achieve performance. that you seek to avoid objective and well reasoned as possible, to bring in my research concerns the satisfaction at work. [5, pp 755-760]. but rose (2003; 2000b) also suggests that the significance of the workplace sociopsychological environment is overstated by many of the management theorists. the author conceptualises job satisfaction around the extrinsic aspects of employment with underpinning notion of economic rationality. significant factors in that respect are: terms and conditions of the employment contract; hours of work; money rewards; the work situation and orientation and career aims of the employees (2003:509). consequently, employees viewpoint should be considered with emphasis on these factors: they represent the core of job satisfaction and are therefore conditioning the existence of good jobs. most of studies provide so little details of the variables that it is difficult to gauge the extent to which practices really do match (hutchinson et al. 2003). performance measures also vary. in the majority of the empirical work on the link between hrm and performance, performance is taken as productivity (macduffie 1995; huselid 1995; guest and hoque 1994; ichniowski et al. 1997; wood and de menezes 1998; patterson et al. 1997; wright et al. 2003); this may be self-reported employee productivity (youndt et al. 1996) or labour productivity: the ratio of sales to employees, e.g. input of labour per output of sales (koch and mcgrath 1996:343; patterson et al. 1997; cappelli and neumark 2001; guest et al. 2003); product quality (macduffie 1995; guest and hoque 1994; youndt et al. 1996; ichniowski et al. 1997; wright et al. 2003); financial measures (huselid 1995; delery and doty 1996; wright et al. 2003; patterson et al. 1997; terpstra and rozell 1993; guest et al. 2003; truss 2001; wood and de menezes 1998; storey 2002); pay rates (wright et al. 2003); turnover (huselid 1995); labour efficiency (arthur 1994); machine efficiency (youndt et al. 1996); scrap rates (arthur 1994); labour turnover (arthur 1994; wood and de menezes 1998); job creation (wood and de menezes, 1998); absenteeism (wood and de menezes 1998); perceived organizational performance and perceived market performance (delaney and huselid 1996); tobin’s q (natural log of the ratio of a firm’s market value to the replacement cost of its tangible assets) and gross rate of return on assets (grate) (huselid and becker, 1996). small wonder then that becker and gerhart argue for ‘natural, meaningful metrics’ (1996:791). against this wealth of financial measures, the human side of organisation is less well represented. dyer and reeves (1995:661) group performance measures as: human resource outcomes (absenteeism, turnover, individual/group performance); organisational outcomes (productivity, quality and service); financial/accounting (return on invested capital or on assets); and stock-market performance (stock value or shareholder return). many studies have used organisational and financial outcomes, while very few have used hr outcomes (wright et al., 2003). [10, pp. 5-7] studies and scientific researches economic edition, no. 15, 2010 368 instead, i use emotional intelligence as an interface between individual performance, because its effectiveness in interpersonal communication, coordination ability, organization of individual and group work. [45] by contrast, i will try to confine me to develop the relationship between self-monitoring and performance (snyder, 1983), which is closely related to the self-determination, because the studies are contradictory, and my research undertaken by size of self-monitoring have confirmed only those studies that demonstrate that there is connection between the two concepts, but that just may be a better predictor along with other factors in improving performance and is irrelevant in organizations (day et all, 2002).[13, pp.85-89] regarding psychological factors which i will study the research are the 5 main factors. in relation to these factors, there are 2 major paradigms: the paradigm of "big five" and "five factor model". research factorial of personality psychology and related psycho-lexically converge on the same model causes of personality called "five factor model" (factorial approach / paradigm factorial) or "big five" (lexical approach / paradigm hypothesis lexical) big five model and paradigm. researchers lexical paradigm, those who practice initiated studies in this area, follow the discovery by analyzing the structure of personality and common language have developed their own design called "big five. as we have seen, these authors argue that all the traits that determine individual differences will be represented in language and ordinary language analysis we could achieve a comprehensive taxonomy of personality attributes. [16, pp.5-29] on the other hand, concerns the discovery of structure of personality in terms of information provided by questionnaires led to a paradigm called "five factor model". distinctive for this paradigm is to use data collected through questionnaires and analyze the factors in reducing the use of diversity data. this methodology allowed them to validate the assumption that all traits of personality can be reduced to five independent factors, among which there are no significant correlations. i will follow five factor model paradigm and operationalize the model factors goldberg (1999), a model of personality with an overview of the 5 super factors, each factor having attached 6 facets[11, pp.218-220] there are many meta-analysis demonstrating the validity of personality traits as predictors of performance. the big-five sums up the best predictors of performance in the area of personality traits, conscientiousness is the most effective of the 5 factors for predicting performance. the relationship between conscientiousness and performance is the most stable since it was identified in all fields. conscientiousness exerts its effect on performance through various mechanisms, such as perseverance and commitment to the goals [6, pp 186-208]. barrick, mount and judge (1991) have identified 2 factors of the big-five model as being sufficiently strong correlations to be predictors of performance able-bodied. their research indicates that conscientiousness factor explains 22% of performance variance, and extroversion explained 13%. hurtz and donovan (2000) obtained similar results, conscientiousness having a coefficient of 0.22. they are used in research as contextual performance evaluation and performance in specific tasks (hurtz and donovan cit. in hogan and holland, 2001). tett, jackson and rothstein (1991, apud hogan and holland, 2001) have identified all big-five factors model to have predictive power for performance in extroversion (0.16) to grateful (0.33). dalton and wilson (2000), in a research conducted on the 21 managers working in another country than their own, have identified a correlation of 0.47 between conscientiousness and overall performance. the explanation given by the researchers these results is that conscientiousness factor describes their responsibilities and pleasant, efficient management related behaviors. [2,pp. 11-18;4, pp. 250-258] studies and scientific researches economic edition, no. 15, 2010 369 the case study company rental car problem: finding and shaping factor that determines performance in the workplace because the objectives were not achieved in the last 6 months due to inefficiency and because of this staff are threatened jobs steps: 1.collect information identifying problems through the application of questionnaires regarding: requirements and job demands, the role of each in company, with who interact, problems faced and their opinion about the decision was announced (joint survey between dimensions of organizational climate, the analysis of job, additional questions to capture the dimensions like and family size, internal facilities, the impact on the profile market, valuation of professional colleagues legally). qualitative and quantitative analysis to identify the factors that hinders the achievement of performance: the intra-and inter-relationships, attitudes towards management, undefined clear of responsabilities related, even overlapping positions in the review responsibilities, vertical and horizontal communication, performance evaluation after surrealist criteria, families of origin (professional recognition, number of members), ineffective team work, the manifestation of counterproductive employee behavior, security and social protection offered by the employer, the job requirements, attachment to the company, age, environment of origin. interviews with main individual and group interviews with members of each department and manufactory to confirm or invalidate factors identified, causes inefficiency and how they would like to solve the problems communication official of identified positive and negative factors, methods of improvement and control focus groups on professional development at work and solve problems identified and subsequently approved by company employees psychological evaluation of employees to capture their strengths and weaknesses points and advising them to raise awareness of strengths and weaknesses 2. identification and confirmation of the factors and problems that may affect work performance "nomadic people” staff that had to be liaison between sales and service, was the fact that people who always passed from one camp to another, censored or incomplete information was provided very favorable to squabble when work had to be highest links of communication problem: receptionist, technical advisor, chief of service, head of branch the evaluation: fairness, persistence of decisions reorganization of posts and job descriptions: clarity, the load the approach of staff depending on personality, 100% professional, but unique personality, even difficult how to address a problem that may face departments: nonexistent communication between teams in establishing a common goal the making and transmitting decisions by management: democratic, authoritarian, but not with authority substrate lack of activity carried emotional side high excellence without emotional involvement, emotional attachment towards the company only from first-mover reorganization of predetermined motion time system work in technical department: reorganizing manufactorys, how to work on teams, elimination of some activities that required time receptionist, but ineffective for the service, the introduction of department of sales exceeding service to the customer did not show discrepancies. 3. setting goals and actions for the next 2 months each, with a monthly assessment studies and scientific researches economic edition, no. 15, 2010 370 example: car driver: 1 months primary objective: increasing the number of cars repaired with 2-4cars secondary objectives: to establish and adapt activities according to the type of mechanical repair and availability of aid, improving the relationship with the customer after the reception, any new customer who has purchased a car is presented at technical team, any unsatisfied attitude is required by the customer in the box with the dots and the receptionist and mecanic to resolve problems amicably, people searching for functions and body shop manager and head damage, early activation of customers on special vehicles division, finding the marketing department a way adapted region to promote services service, the assessment of activity by management, improving the transmission of informations, etc evaluation at the end of month by interview and the employee's proposal or concerns about the solutions to problems and events with possible to confront 2 months-primary objective: achieving the target of 6 months ago and to justify the annual wage negotiations secondary objectives: increasing the number of cars entered in service with the number 2 and 2 special vehicles, engaging in the 2 position initially identified and their professional formation, firing an employee, cancellation green phone complaints, increase in labor payment for each car entered into service over accepted target level, achieving a team-building with employees and their family members, obtaining positive descriptions of the national dealer training to the regular assessment evaluation checking compliance target of 9 months ago and exceeding it by 40%. 4. results: increasing the salary after 3 months, increasing the payment from the machines in workmanship and in service, sales growth in division trucks, reorganization items and job descriptions, request after 6 months of the employees of a new assessment to identify potential disturbance due to hiring a significant number of employees conclusions identifying factors affecting performance at work from different categories and combining them may influence positively or negatively. a correct identification and reconfirmation of their factors through qualitative analysis, will allow employees to be given opportunities to develop credible and professional opportunities, but also for obtaining performance to assure workplace satisfaction. disorganization of informations on factors that can be identified from a job as a model, i was determined to achieve a more exploratory study to determine how literature can be found in a small company in romania. it was clear that those factors which are the predominant mode of decision making, behavior and level of communication with colleagues, by way of transmission, but these differences are due to the different personalities that are involved in the performance. for different personalities different methods are needed to address them to achieve performance. these factors that we have offered and purpose by setting improvement objectives and their performances, has led to awareness of the importance of such factors from management but also employees. bibliography 1. bakker, a.b., demeronti, e., verbeke, w. (2004), using the job demands-resources model to predict burnaout and performance, human resouces management, spring 2. barrick r. m., mount k. m. şi judge a. t.(2001), personality and performance at the begining of the new millennium: what do we know and where do we go next, international journal of selection and assessment vol 9, issue 1&2, pag 9-30 studies and scientific researches economic edition, no. 15, 2010 371 3. beh, l., raduan, c.r, (2007), linking qwl and job performance: implication for organization, performance imporvment, vol 46, nr 6, 30-35 4. dalton, m., wilson, m. (2000), the relationship of the five-factor model of personality to job performance for a group of middle eastern expatriate managers, journal of cross-cultural psychology, vol. 31, nr. 2, p. 250-258 5. fisher, c.d. (2003), why do lay people believe that satisfaction and performance are correlated? possible source of commonsense theory, journal of organizational behavior, vol 24, 753-777 6. fong, e. a., tosi, h.b l. jr (2007), effort, performance and conscientiousness: an agency theory perspective , journal of management, vol.33, nr. 161-179 7. forero, c.g., galardo-pujol, d., a longitudinal model for predicting performance on police officers using personality and behavioral data, criminal justice and behavior, 36, 591-606 8. gagné, m., deci, e.l. (2005), self-determination theory and work motivation, journal of organizational behavior, vol 26, 331-362 9. grote, d., (2002), the performance appraisal question answer boock: survival guide for managers, amacom, sua 10. grugulis, i., stoyanova, d., skill and performance, paper presented at the international labour process conference, 21st – 23rd march 2005, university of strathclyde 11. mathews, g., deary, i.j., witeman, m.c. (2005), psihologia personalităţii, ed. polirom, iaşi 12. mohammed, s, mathieu, j.e., bartlett, a.l. (2002), technical-administrative task performance, leadership task performance, and contextual performance: considering the influence of teamand taskrelated composition variables”, journal of organizational behavior, vol 23, 795-814 13. moser, k., galais, n., (2007), self-monitoring and job performance, international journal of selection and assessment, vol 15, nr 1, 83-93 14. riketta, m.(2002), attitudinal organizational commitment and job performance: a meta-analysis, journal of organizational behavior, vol 23, 257-266 15. rode, j. c., mooney, c.h. (2007), emotional intelligence and individual performance: evidence of direct and moderated effects, journal of organizational behavior, vol 28, 399-421 16. rolland, j. p., (2002), cross-cultural generalizability of the five factor model of personality, in the five factor model of personality across culture (coord. robert r mccrae , juri allik), pag 5-29, springer studies and scientific researches economic edition, no. 15, 2010 372 studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro business ethics, between the theoretical concepts and the romanian firms’ practices roxana mironescu “vasile alecsandri” university of bacău roxy_mironescu58@yahoo.com abstract business ethics reflects the philosophy of business, of which one aim is to determine the fundamental purposes of a company. if a company's purpose is to maximize shareholder returns, then sacrificing profits to other concerns is a violation of its fiduciary responsibility. ethical issues include the rights and duties between a company and its employees, suppliers, customers and neighbors, its fiduciary responsibility to its shareholders. issues concerning relations between different companies include hostile take-overs and industrial espionage. related issues include corporate governance; corporate social entrepreneurship; political contributions; the marketing of corporations' ethics policies. business ethics issues are complex, due to the extensive consequences, to the many alternatives and to the conflicting results, uncertainties and the personal implications. managers make decisions and develop actions affecting the others; if the effects are adverse, if the others are suffering, then we are dealing with an ethical issue that requires a certain level of an ethical analysis, in addition to the usual economic analysis. but what is more important above all is the recognition that every business decision or action that may affect the others. in the business romanian environment the unethical behavior is not just an exception. keywords managers; business; ethical issues; decisions; morality; social responsibility jel classification m10 theoretical approaches the term 'business ethics' came into common use in the united states in the early 1970s. by the mid-1980s at least 500 courses in business ethics reached 40,000 students, using some twenty textbooks and at least ten casebooks along supported by professional societies, centers and journals of business ethics. the society for business ethics was started in 1980., and the european business schools adopted business ethics after 1987 in 1982, the first single-authored books in the field appeared. (apel, 1987) firms started highlighting their ethical stature in the late 1980s and early 1990s, possibly trying to distance themselves from the business scandals of the day, such as the savings and the loan crisis. the idea of business ethics caught the attention of academics, media and business firms by the end of the cold war. however, the legitimate criticism of business practices was attacked for infringing the "freedom" of the entrepreneurs. (de george, 1990) business ethics reflects the philosophy of business, of which one aim is to determine the fundamental purposes of a company. if a company's purpose is to maximize shareholders’ returns, then sacrificing profits to other concerns is a violation of its fiduciary responsibility. corporate entities are considered as legal persons all over the world. the economist milton friedman writes that corporate executives' "responsibility... generally will be to make as much money as possible while 140 business ethics, between the theoretical concepts and the romanian firms’ practices conforming to their basic rules of the society, both those embodied in law and those embodied in ethical custom". (friedman, 1970). friedman also said, "the only entities who can have responsibilities are individuals ... a business cannot have responsibilities. so the question is, do corporate executives, provided they stay within the law, have responsibilities in their business activities other than to make as much money for their stockholders as possible? there is a strong temptation to rationalize these actions as an exercise of "social responsibility." in the present climate of opinion, with its wide spread aversion to "capitalism," "profits," the "soulless corporation" and so on, this is one way for a corporation to generate goodwill as a byproduct of expenditures that are entirely justified in its own self-interest”. similarly, another author business consultant, peter drucker observed "there is neither a separate ethics of business nor is one needed" (drucker, 1999) ,, implying that standards of personal ethics cover all business situations. however, peter drucker in another instance observed that the ultimate responsibility of company directors is not to harm the others. another view of business is that it must exhibit corporate social responsibility (csr): an umbrella term indicating that an ethical business must act as a responsible citizen of the communities in which it operates even at the cost of profits or other goals. the ethical issues include the rights and duties between a company and its employees, suppliers, customers and neighbors, its fiduciary responsibility to its shareholders. issues concerning relations between different companies include hostile take-overs and industrial espionage. related issues include corporate governance; corporate social entrepreneurship; political contributions; legal issues such as the ethical debate over introducing a crime of corporate manslaughter; and the marketing of corporations' ethics policies. (beauchamp, bowie, 1997) business ethics is a field of applied study of ethics, on the determination of moral principles and codes of business behaviour, governing relations between people within organizations and govern business decisions and the managers options. (barry, 1998) ethics management is based primarily on the relationship of trust between the two parties that interact; confidence means actually decrease the risk taken and protect the rights and interests of those affected. (ackerman, 1976) the literature has determined that trust is in direct relationship with some modern management techniques, most notably: management by objectives, participatory management, social responsibility and the quality circles. the unethical behavior in business is not just an exception. each of us can give many examples. what are the causes? knowing these causes can help to prevent certain unethical behaviors. numerous case studies, surveys or managerial level simulations in training programs revealed some causes of unethical behavior: the possible gain; the temptation role in the unethical activity is real; especially if a punishment does not exists, anticipating a substantial gain through unethical action is expected to promote unethical decisions; the conflict of roles; many management dilemmas are actually forms of the conflict of roles, putting pressure on the unethical decisions; for example, insurance agents or a banking company can be pressed to promote those products which have wider benefits for their company, not fot the customers; the competition; economic resources is often limited and may determine the existence or the decline of an industry, price fixing between competitors or the violation of monopoly are more common; if there is no competition, there is a greater temptation to make unethical decisions, because the chance of large gains is not offset by the market balances; the personality; some studies have shown that people strongly oriented to the economic values or those with a strong need for personal power are more prone to 141 mironescu unethical behavior than the low-oriented in this direction; in addition, each person addresses a certain extent, his own moral issues, which strongly influence the decisions in morally sensitive situations; the organizational culture; groups, subgroups, leaders of organizations can be models, each of them contributing to the culture of the company; but if they are not based on some strong values or if they have not implemented a code of ethics with a real impact decision making, the organization culture can fall prey to a "success at any cost", attitude, which means that it will be willing to unethical behavior. an analysis of the ethical issues that arise in a business organization is considering five dimensions: personal ethics of managers and employees; the individual ethics, as members of the organization and professional ethics; organizational business ethics (rules, customs, norms); ethics company in its relations with the external environment (suppliers, customers, competitors, media, society as a whole, the natural environment); ethics in the proper field of activity; factors influencing the managerial ethical behavior, taking the manager as a person (family influences, ethical and religious values, needs and personal standards), business organization (organizational culture, policies and codes of conduct, superiors’ and colleagues’ behavior) and external environment (government regulations, norms and values of society, ethical climate of that industry). the most important elements of the ethical climate of an organization include: behavior and support of the top management; realistic objectives of the company; effective vertically and horizontally communication; ethics programs; preparation and training in ethics; processes that lead to ethical decision making; imposing the disciplinary sanctions for violation of ethical standards; using certain mechanisms to denounce the existence of corrupt or illegal practices within the organization; corporate codes of ethical conduct; the ethical imperatives for managers can be grouped into several categories, as they express (le tourneau p, 2000): responsibility face to shareholders (proper management, loyalty, confidentiality, information, transparency); responsibilities face to employees (fair pay, professional development, respect for privacy, respect the right of petition); responsibilities face to customers (original product and service quality, ensuring safety in use, information, correct advertising); responsibilities face to the community (environmental protection, contributions to solving social problems, and respect for cultural diversity). 2. case study the present study considered the ethical analysis of the situation in the romanian companies, ethics and how it is implemented. we also tried to point out the main types of the immoral behavior encountered in the environmental romanian business, given the social responsability cultures. using in our case study a set of statistics and official documents, we tried to see to what extent the ethical management can be a solution for our country. 142 business ethics, between the theoretical concepts and the romanian firms’ practices in conclusion we tried to answer the question: what is the level of institutionalization in ethics for the romanian business? the case study objectives were: 1. delimitating the knowledge levels of the concepts of csr and business ethics by the companies managers from the bacau county; 2. the organization is legally / ethically / or to the social responsibility oriented. what is the orientation of the organization? -to social responsibilities; -to ethics; -to compliance law. 3. the changes in the business environment influences / does not influence business ethics addressed to consumers. considering all these, the most debated moral issues in management are: bribery it is used to manipulate people by "buying" influence. it is defined as "the offering, giving, receiving or soliciting anything of value to influence the action of attempting an official in exchange for the release of its legal duties". the value can be in the form of direct payments of money or property; also can be in the form of reward after the deal was completed. bribery creates a conflict of interest between the person receiving the bribe and his organization. it is used mainly to gain sales (customers) to enter new markets or to change public policy. if giving money (or receiving) is easily defined as bribes, in exchange, the intention of giving gifts is more difficult to assess as bribes. a gift can be given as a sign of courtesy to some occasion, or can influence future business decisions. if a gift is offered with the intent to influence behavior, it is bribery. if that gift does not influence subsequent behavior, then it is not a bribe. but there was absence of this influence is difficult to prove. bribery reduces the freedom of choice, altering the terms of decision making. it is used to make more attractive one alternative compared to the other, for the one who makes the decision; usually, this alternative is the one that produces less satisfaction and fewer company profits because otherwise, why would not need bribes? the constraint it controls the people by force or threats. it is defined as "someone ordered using force or threats of any kind". it is used to determine a person to act against their own beliefs, the personal will, in the interests of another (the one who uses coercion). strength is often used as a threat by the strongest. the constraint may involve the threat of blocking promotion, job loss, removal of the respective etc. for example, trade or tourism, the constraint is found where the buyer is obliged to give the desired products to buy other products. constraints can also mean the use of force to convince the seller to work only with certain clients, the buyer to buy only from certain suppliers or only certain goods and services all free distorting competition. a possible consequence could be higher prices or lower quality compared to the situation where the market would function normally. deception it manipulates people by misleading or organizations by deception; is the act of lying by falsifying the facts, or make false statements knowingly, express or implied, about a fact present or future. dishonest behavior is the most common ethical issue. deception includes distortion or falsification of research or accounting data, creating a false advertising or false products. it also includes reports false, incorrect assessment of the performance 143 mironescu indicators, the financing reports are unreal. deception can reach very high levels, causing huge economic damage or damage the consumer’s health. theft it means taking something that is not your own, without the consent of the owner. theft can cover a wide variety of situations in the business world; stolen property may be physical or intellectual; theft is to use confidential company information for the personal gain; to counterfeit products; to inflate prices unduly deceiving consumers etc. discrimination it is unfair treatment, distinguished persons because of race, sex, nationality, religion etc. discrimination refers to differentiate people in terms of qualification, contribution to business activity, etc., when it comes to remuneration, employment, promotion, evaluation, improvement; discrimination occurs when not identified relevant criteria of differentiation. these are the most common problems that business world include. they are present everywhere, although not with the same intensity. besides them, the marketing practices, including the promotional activities, advertising, often bring into question the need to increase the responsibility and morality of those who support them. a main part of the studied companies managers considered that they have an ethical attitude face to their customers, as follows: question: do you consider the your company proves an ethical attitude face to your customers? table 1 yes no i cannot estimate this 85.22% 5.22% 6.09% figure 1.opinions estimation about the ethics face to customers. a major part of our business agents don’t recognize their unfair attitude face to law, as follows: question: your company is preoccupied to permanently respect law? 6,09% 5,22% 85,22% 0 0, 0, 0, 0, 0, 0, 0, 0, 0, 1 2 3 4 series series 144 business ethics, between the theoretical concepts and the romanian firms’ practices table 2 yes no i don’t know 65.22% 6.96% 27.82% figure 2. expression of the managers’oppinion versus legality. conclusions we concluded noting that applying of the ethical management, the institutionalizing and internalization model is, for now, a wish quite far away from the reality and there are a lot of problems that needs an "exceptional" attention before the desire to make the romanian companies as ethics ones becomes a reality. our contribution is the justification for the adoption and the integration of a new model of business ethics and to create a business environment more responsible by the management of ethics, justification was made through an analysis of the limitations of previous methods (assessed in order of historical succession), presentation exhaustive testing of this solution and adapt it to the private organization in romania, by analyzing and evaluating the ethical status of our country, by using various case studies. in addition we believe that we were able to add to the business ethics field of study a comprehensive and dynamic approach and find a concrete and coherent implementation of the principles and moral values available for the "daily work" of the romanian companies a viable way out for the romanian business. at last, we showed that economic activity can never be separated from the moral evaluation and the moral element of any economic or social treatment. references ackerman r.w., (1976) the social challenge to business, cambridge mass., harvard university press, p.57. apel, karl-otto, (1987), l’ethique a l’âge de la science, presses universitaires de lille p.81. barry, norman, (1998), business ethics, macmillan, uk, p.25. beauchamp, t. l. & bowie, n. e., eds., (1997), ethical theory and business, 5th ed., prentice-hall, upper saddle river, nj, p.76. crăciun, dan; vasile, morar; vasile macoviciuc, (2005), etica afacerilor, editura paideia, bucureşti. de george, r.t., (1990), business ethics, 3rd ed, macmillan, new york, p.117. drucker, p., (1999), realităţile lumii de mâine,editura teora, iaşi, p.117. 65,22% 6,96% 27,82% yes no i don't know 145 mironescu friedman, milton, (1970), the social responsibility of business is to increase its profits, new york times, sept. 13th , p.3. le tourneau, p., (2000), l’ethique des affaires et du management au xxie siècle, paris, dalloz, p.136. 146 aspecte studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro substantiating the development strategies for tourism in protected areas mirela costencu ”eftimie murgu” university of resita costencumirela@yahoo.com claudia–nicoleta dobrescu ”eftimie murgu” university of resita dobrescu_cld@yahoo.com abstract the protected natural areas, irrespective of their classification modality or the motivations they propose, have become more and more attractive for tourists. however, in time, the increasing touristic flows they attract, often developed in an uncontrolled manner, lead to the erosion of the space and the degradation of ecosystems. developing tourism on sustainable principles, with the appropriate balance of the two functions of a protected area – the scientific and the touristic function – should start from the analysis of this form of tourism and of the development opportunities and limits regarded from the perspective of the external environment, and from the particularisation of the concept “site’s tourist reception capacity”. destination areas should meet the economic, social and ecological requirements in competition, so that they observe the integrity of natural resources and of local communities. the upper limit of the number of visits allowed in a protected area is purposefully set at a level below the identified level of accepted use, so that, in the long run, the environment could be able to cover the possible increases occurred in the number of tourists, without subjecting the environment to further harm. keywords protected natural area; touristic flows; swot analysis; site’s tourist reception capacity; development strategies jel classification: q26; m31 1. introduction protected natural areas have become important touristic destinations lately, attracting more and more tourists every year. although the care for nature protection and the declaration of protected areas is centuries old, the scientific grounding of natural areas’ role and the awareness of the need to preserve ecosystems are of a more recent date. the first step in this respect was taken by the founding, more than a century ago, of the yellowstone national park. the next important step was the creation, in 1948, of the international union for conservation of nature (iucn), nongovernmental organism under the unesco aegis, which gave a remarkable impulse to international solidarity in the environment protection. gradually, we have witnessed a worldwide generalisation of the states’ preoccupation to create protected areas, in view of preserving ecosystems and enabling present and future generations to benefit from their advantages. thus, as a result of the remarkable growth of protected areas and of the number of national parks and reservations, there are currently 2978 protected areas on the united nations list, declared within international conventions. (smaranda, 2008) 8 mailto:costencumirela@yahoo.com mailto:dobrescu_cld@yahoo.com substantiating the development strategies for tourism in protected areas in the birth act of the first national park– yellowstone – march 1st 1872 – we read the purpose of creating it: “for the benefit and enjoyment of the people”. this sentence concentrates the entire policy of nature protection: it is not done to save a species of plants or animals from extinction, nor for the study of the relations existing in nature and isolated in a strictly controlled area from the access viewpoint, but the protection is made for the population. at the beginning of the 20th century, protected areas started to attract visitors' attention, rapidly becoming areas of high touristic affluence and at the same time a true source of profitability. however, the high number of visitors and the implications of this phenomenon trigger a serious issue: ensuring the balance between nature’s preservation and deployment of human activities, problem which determines a series of adequate measures in the administration, management and arrangement of national parks, especially the limitation of the number of tourists and the severe directing of touristic circulation. at the beginning of the 20th century another conception, however, started to gain terrain in relation with the purpose of national parks: the necessity to preserve natural groups, “natural sanctuaries”, defined as areas of spontaneous ecological balance, for biologic researches. the notion of “scientific reservation” consequently occurred. this conception lies at the basis of creating the engadine national park (1914). (oarcea, 1990). added to this serious problem represented by the pressure exercised by tourism on national parks, which tends to affect more and more states, a second problem occurs in relation with the purpose of national parks, which can be synthesised as follows: to preserve for the benefit of tourists or to preserve for the benefit of ecologists? 2. protected areas regarded as touristic products protected natural areas, grace to their aesthetic, recreational, educational, scientific valences, constitute remarkably attractive touristic destinations, some of them unique in the world. (ţigu, 2005) of all categories of protected areas, those that allow their integration into the touristic circuit are national parks. this is due to the complex role played by national parks, role supported by the two functions fulfilled by national parks:  a scientific function, of conservation of natural resources;  a touristic function, of satisfying people’s cultural, recreational and resting needs the national park, included into the touristic circuit, can be, at the same time, a component of several types of touristic products: destination of vacations in nature; host of a seminar on ecological themes / of protection of endangered species; onenight stay for a circuit, scene of initiation nature’s secretes. consequently, the national park possesses and may offer diverse touristic products that use simultaneously or alternatively the same technical and material endowment and the same touristic sights. the components of a touristic product are classified into basic elements (accommodation, food supply, transport) and auxiliary elements (balneo-therapy, leisure, sports, educational activities or adventure). as regards the basic elements, with slight exceptions (the regional, national, traditional specificity) they do not entirely justify the tourists’ need for travelling or leaving the residence. the choice of a touristic destination is determined by: • natural factors: geographic location, relief, landscapes, vegetation, fauna, climate • general factors of human existence and activity, past and present: language, mentality, hospitality, traditions, folklore, culture (religion, art, science), politics, economy. 9 costencu, dobrescu • the human element: the local population’s attitude towards tourists, providers, administration and representatives of guarding services and public order • general infrastructure: transports and communications structure and image of settlements, water and energy supply, sewage, telecommunications. • touristic equipment: transport, accommodation, food supply, sports activity, entertainment, information. the motivation underlying the selection of a touristic product is mainly subjective – it depends on the image consumers have created about the product by: publicity, previous uses or previous descriptions of other uses. if we regard tourism in national parks as a particular form of ecotourism, we distinguish the following possible motivations for choosing this touristic product: • return to nature – motivation true for all categories (age, gender, profession, social status). it is the result of the need for relaxation, health, physical and spiritual comfort and proves that modern man cannot disconnect himself from the natural life style, and his contact with the natural environment has positive effects on keeping his equilibrium • knowledge, comprehension and creativity – these are motivations that can be successfully fulfilled in the ambience of national parks, turning vacations into a true process of assimilating new and numerous knowledge and of acquiring skills able to offer tourists personal satisfactions and a sense of utility. • aesthetic motivations – they result from the need for beauty, order, purity, harmony, naturalness, and they urge most tourists to consider themselves lucky for the possibility to visit attractive spots grace to their picturesque aspect and charm. • curiosity – it determines large categories of tourists to get in touch, in situ, with all the specific, sometimes unique qualities of an area and to keep sustainable memories from the novel vacations spend in the natural environment. the “national park” touristic product is not a large-scale touristic product, but bears the mark of originality, novelty, surprise, and constitutes a rich source of satisfaction of needs and thus of motivation. basic services – components of the touristic product – are necessary, but not determining in choosing the touristic destination. consequently, we must take into account the other needs of human beings. thus, the literature considers that we must focus on immaterial qualities (the need for knowledge, initiative, aesthetic needs, creative needs) meant to satisfy secondary needs, much more personalised, of target customers. from this perspective, the “natural park” touristic product can be considered: • a true anti-stress therapy • a place of encounter with wild nature • return to origin  for the segments of tourists from great urban agglomerations in the strongly industrialised countries, who, because of the multitude and density of their preoccupations, live a stressful life and more and more deprived of reverie elements or possibility to travel into nature • a real “laboratory” where we can see life and its action. the “national park” touristic product can satisfy tourists’ needs in two ways:  it contains solutions to diverse problems of consumers (the need for relaxation, isolation from noisy life, documentation, satisfaction of hobbies)  it solves certain states of cognitive dissonance, completing the information (from the press, tv, radio, school) and eliminating the tensions between previous pieces of knowledge , apparently contradictory. 10 substantiating the development strategies for tourism in protected areas as touristic product « the national park » has turned into a new product, and we may say that at present, by analysing its commercial life cycle, it is in the growing phase. it however determines in time a growth of touristic flows towards the parks. the increasing dimension of touristic circulation leads to the erosion of space, to the degradation of ecosystems. thus, the dispute occurs between ecologists and tourism organisers that may be synthesised as follows: « to protect for tourists or to protect against tourists ? ». obviously, it would be ideal to implement a tourism development in protected areas able to balance the two basic functions of national parks: the scientific function and the touristic function. (costencu, 2007) 3. aspects related to the sustainable development of tourism in national parks policy of tourism’s sustainable development in national parks is focused first of all on the set-up of these areas, in zones with different protection degrees, with different degrees of accessibility certain areas being delimited as scientific reservations and being included into touristic circuits. moreover, one of the most radical and efficient measures was to forbid practices considered “noxious”. the list of these types of practice differs however from one country to another. although we may refer to almost 150 years of experience in the arrangement and development of national parks, there are still some problems, which, for different reasons, have not found their solution yet. first, neither theoretically nor practically, no universal consensus has been reached in defining the concept of “site’s tourist reception capacity”; this capacity should be customised in each particular case, and the appreciation of the “optimum” touristic capacity remains extremely subjective. it was found that there may exist negative ecological effects even in the case of a reduced tourists' circulation, and they are more serious by the very fact they do not take a spectacular turn. (wearing, neil, 2000) second, touristic development policies have sometimes taken precedence before the ecological aspect, and numerous compromises have been reached, which, fortunately, have triggered effects only in the peripheral areas. the concept of “reception capacity”, or bearable capacity of a protected area, has at its core the fact that the environment factors set the limits of the population a zone can bear. when these limits are exceeded, the quality of the environment is harmed and consequently its capacity to bear / support a certain population or activity. this goal is reachable, as the biological studies can determine the level of natural resources use in a certain area, setting thus a regularisation of the access to resources. this scientific grounding explains the wide use of this notion as a concept of management in tourism. in this context, the notion contains 3 main elements: • the biophysic or ecological element – referring to the natural environment; • the socio-cultural element – related first of all to the host population and their culture; • the facility element – referring to the visitor’s experience; the reception capacity varies in time and depending on season, and also on a series of factors such as: tourists’ behaviour models; facilities’ management and design; dynamic character of the environment, change (in time) of the attitude of the host community, etc. the international practice shows that the “reception capacity” proved less useful than expected. those involved in the field expected it to reveal exactly “how many are too many?”. there are series of different values and “conceptions” about what defines and involves an “unacceptable impact”. there are no methods of absolute measurement that may define notions such as “agglomeration” or losses of 11 costencu, dobrescu resources”. it is not possible to determine a certain number beyond which unacceptable events (repercussions / consequences) may occur: “in order to prevent the limitation of consumption on very low levels”. people continue to use a certain area for recreational activities, even when they have obvious negative consequences on resources. this is due to the absence of an adequate frame breaking the relation between the wishes and usage / action of the visitor and the management consequences and decisions. (wearing, 2000) consequently, the analysis of the occupation capacity was really ignored due to the complexity of its parameters and, although tourism operators are aware of the fact that too many visitors will degrade the environment and will reduce the quality of customers’ experience, both from the perspective of entertainment (recreation) and of tourism. there are very few examples where this analysis was used by tourism agents in order to efficiently limit tourism. the solutions to the problem of over-straining the environment and area overagglomeration differ according to the management policy of tourism operators, most being preoccupied by the excessive use of parks and profitableness indicators. one of the most notable uses of the notions of “reception capacity” was introduced to the literature by butler (1980) who changed the concept of “product lifecycle”, applying it to the destination life cycle. figure 1 life cycle of the touristic destination source: butler, rw (1990), the concept of tourist area cycle of evolution: implications for management of resources, the canadian geographer, 24 the premise at the basis of butler’s theory consists in the fact that the increase of the number of visitors in an area can be followed by a drop of visitations, as the reception capacity of the respective area is exceeded. it is said that the destination areas go through a relatively uniform transformation in time, from exploitation and launching to consolidation and stagnation, as the material basis of touristic industry changes, in order to receive more tourists and become more competitive. the implications of this theory however makes the managers of destinations to be very careful to any decrease recorded in the ecological destination, and this turns it in the end into the cease of development, as a result of the disappearance of touristic attractions. this is a good example of conceptualisation resorting to the social, ecological and economic implications of tourism in a creating destination frame. recently, researchers focused on the derivation of empirical measurements of this evolution of a destination, especially on the level of the natural environment of an island. the usefulness of the concept of “life cycle” has implications in the setting of the limits of reception capacity and social and environment complication of the rejuvenation decline critical area of reception capacity stagnation consolidation development launching prospecting n um be r o f v is ito rs 12 substantiating the development strategies for tourism in protected areas overuse of a touristic destination. thus, the clear definition of nature and characteristics of a destination’s use become a priority. the general character of the butler model ensures its applicability in almost any situation in tourism. reality, as regards this conceptualisation, consists in the fact that, from many perspectives, the concept of life cycle is regarded today in the same manner as it was considered in 1980, when it was conceived, i.e. the reception capacities are still exceeded, immense hotels still exploit to the maximum the resources of the destination. as regards sustainable tourism, it is worth attempting the re-conceptualisation of the butler model, taking into account the way this cycle would evolve or should evolve, in the ideal hypothetical conditions of sustainable tourism. the literature attempts it, underlining the comparative importance of economic, social and ecological variables in setting a reasonable and long-term level of the reception capacity of an eco-touristic destination. (fennel, 1999) if we analyse romania’s situation, we should point out – first of all – that the state’s initiatives in this field are not absent. for instance, the law of environment protection defines the general frame of nature preservation based on the strategic principles and elements with the purpose of ensuring a sustainable development. these principles can be synthesised as follows: • the principle of caution in decision making; • the principle of preventing ecological risks and damage inflicting; • the principle of conserving biodiversity and ecosystem specific to the natural environment; • the “polluter-pays” principle • priority removal of pollutants directly and seriously endangering people’s health; • creation of the national system of integrated environment monitoring; • sustainable use; • preservation and improvement of environment quality and reconstruction of deteriorated areas; • creation of a participation frame for the ngos and population in the decisions' elaboration and application; • development of international co-operation for environment quality ensuring. the protection of touristic patrimony is largely influenced also by the population’s ecological conscience and their respect for nature, historic sights and art and architecture monuments created along time. tourists’ education is absolutely necessary for nature’s protection. in our country there are 586 protected sights and areas (4.8% of the country’s territory), very many situated in the mountainous area. among them, a particular interest is raised by national parks, which, according to statistics, are 12 in number, completed by two biosphere reservations. although they were declared as such, these protected areas do not operate at presents as biosphere reservations or national parks, the touristic activities do not take place within them according to precise ecological principles. that is why we consider that it is absolutely necessary to approach the tourism activity in these areas from the perspective of sustainable development, more precisely, an approach of the national park touristic product from the marketing perspective. as shown before, most national parks in romania are situated in the mountains, and thus we can consider the tourism generated by the national park touristic product as a form of mountainous tourism. defining the strategies appropriate for this form of tourism in romania, both on the macroeconomic and microeconomic level, should start from a good awareness of the mountainous touristic potential (in general) and of the areas considered (national parks in particular), of the current degree of valuing, as well as of the economic, social and political conjecture influencing the evolution of 13 costencu, dobrescu romanian tourism in general and of mountainous tourism in particular. (costencu, 2008) a useful analysis model, as basis for establishing development strategies, is constituted by the s.w.o.t. matrix. this model reunites a set of information related to the present state of the mountain tourism market, allowing the identification of adequate strategies. the model supposes: • a market analysis highlighting the strengths and weaknesses of this form of tourism; • an analysis of the environment external to the market, from which the opportunities and limitations or threats against its development will result. • if we attempt to synthesise these analysis components, we can present as follows: strengths: • an extremely valuable touristic potential, of great complexity and variety, with numerous endemic species, on a relatively wide territory; a mostly virgin nature; • a fortunate combination, in many areas, of proper mountain touristic resources with natural therapeutic factors (mineral, thermal or saline springs, sedative microclimate), which allows the arrangement or development of complex-profile resorts; • high accessibility, as in most areas there are large and populated valleys, together with an intense communication network – roads and railways – allowing access from all directions towards the destination areas; • the existence of a very valuable cultural-religious patrimony, heritage of the romanian spirituality, which contributes to the originality of the romanian mountainous area in the european space; • still numerous people live in the valleys adjacent to the peripheral zones of national parks, population that is welcoming and interested in the development of touristic activities; • a natural environment generally deprived of major pollution sources; • very important and increasing touristic potential demand (especially the domestic one) motivated by the possibility of practising different forms of tourism in the mountain area; • generally low prices and tariffs compared to the foreign tourists’ purchasing power ; • marketing communication network already operational in romania and abroad, including romanian agencies and offices for tourism promotion. although these advantages are real and obvious, there are, unfortunately, very many weaknesses manifested in this field, among which: • unequal spatial distribution of natural touristic resources, from the viewpoint of structure, volume, value and possibility of valuing; • the lack of a precise evaluation of potential touristic resources; • the network of accommodation and food supply touristic units of medium and reduced comfort in the touristic nuclei in the communities living at the periphery of national parks, as well as in the units of recreation and treatment, which leads, on the whole, to a inadequate quality of services in these areas; • weak technical performances of set-ups for this form of tourism; • unequal repartition of touristic investments, of set-up efforts, most areas with valuable potential remaining unvalued; • poor maintenance of most access roads to the mountain area (where most national parks lie), especially of the secondary roads and mountain tracks; • reduced range of touristic sub-products promoted both on the domestic and the external market; 14 substantiating the development strategies for tourism in protected areas • visible degradation of the natural environment in the domestic circulation areas, due to soil erosion a well as neglect of visitors in the respective areas, lack of education in the spirit of natural protection. there are thus a series of drawbacks of tourism activity in the mountain area, in general, in national parks in particular, and thus there are many things to do in view of a sustainable exploitation of protected areas. some opportunities for the development of this form of tourism may be: • a certain saturation on the market of traditional destinations, which may constitute an advantage if we develop and promote an original and competitive offer; • a relative growth of the interest in this respect, which can determine a more important attraction of investments in the arranging and equipping national parks for touristic purposes. among the threats and limitations hindering the development of tourism in protected areas we can mention: • strong competition on the european market (high number of national parks and natural reservations in europe); • rather low interest manifested by the authorities in the touristic valuing of protected areas; • poor involvement of local communities in the touristic development, due to the lack of experience in this domain; • absence of an adequate general and touristic infrastructure. all these elements should be taken into consideration when establishing the global conception for the higher valuing of these areas. 4. conclusions aligning this particular touristic product to the trends of supply and demand manifested for this form of tourism – or for the mountain tourism in general – on the international plane is a real necessity. consequently, the objectives, strategies and concrete actions taken for the macroeconomic and territorial development of tourism in national parks, as well as in the touristic nuclei situated in the communities living at the periphery of protected areas should permanently aim at supporting these trends. the destination areas should meet the economic, social and ecological requirements in competition, so that they observe the integrity of natural resources and of local communities. the upper limit of the number of allowed visitations is intentionally set at a level below the identified level of accepted use, so that in the long run the environment should be able to cover the possible increases appeared in the number of tourists, without any harm inflicted to the environment. references butler, r.w. (1990), the concept of tourist area cycle of evolution: implications for management of resources, the canadian geographer, 24. costencu, m. (2007), ecotourism. the national park touristic product, timişoara, edition mirton. costencu, m. (2008), ecotourism marketing. strategies of the national park touristic product, timişoara, mirton edition. fennel, d.a. (1999), ecotourism – an introduction, london, routledge. oarcea, z, (1990), studies of systematisation and organisation of the cerna valley domogled national park. 15 costencu, dobrescu smaranda, j.s., (2008), tourism management in protected natural areas, cluj napoca, risoprint edition. ţigu, g, (2005) coord., resources and touristic destinations throughout the world, bucharest, editions uranus. wearing, s., neil, j, (2000), ecotourism – impacts, potentials and possibilities, great britain, reed educational and professional publishing ltd. 16 1. introduction protected natural areas have become important touristic destinations lately, attracting more and more tourists every year. although the care for nature protection and the declaration of protected areas is centuries old, the scientific grounding of na... the motivation underlying the selection of a touristic product is mainly subjective – it depends on the image consumers have created about the product by: publicity, previous uses or previous descriptions of other uses. the link betwen accounting and fiscal evasion 44 the link between accounting and fiscal evasion lăzărescu (marinescu) silvia, economist general manager, human resources organization, anaf abstract: in the literature, controversies have arisen concerning the link between accounting and fiscal evasion, which are the object of debates among specialists from different specialized organizations from many countries. under the term of “creative accounting”, the american and european tax systems have made up an ensemble of accounting mechanisms and also of fiscal manipulation which increased the interest and involvement of the states in the mitigation of such fraud risks and fiscal subterfuges whose percentage in the countries’ gdp varies from 8 to 80%. starting from the swot analysis of tax evasion in the real and underground economy, the specialists of the liberal trades are called to join the fight against fiscal fraud and share their professionalism in creating a real competitive environment characterized by fair play. many accounting specialists define the connection between accounting and evasion as a concept named “creative accounting” that includes the interventions made on financial numbers and on the structure of transactions in order to alter the financial reports. “creative accounting” and “result management” are euphemisms used for accounting practices that deviate from accounting standards. they are characterized by the use of new intelligent means to determine the incomes, debts and receivables leading to results manipulating policies [cernuşcă, l., politici contabile de întreprindere, editura tribuna economică, p.32-36] the term “creative accounting” is found in both british and french literature. in the beginning, around 1980, in england, the increase in corporate revenues was the result of accounting manipulation, as ian griffith pointed out: “each company in the country is fooling around when talking about its profits. each set of financial statements is based on accounts that were cooked and fried over a low fire. that’s the biggest trick ever since the trojan horse.......” [griffith, i., creative accounting, london: sidgwick & jackson] in an academic vision of 1993, nasser defined creative accounting as “the transformation of accounting results from what they are into what they are wished to be, by using rules and/or by ignoring some of such rules to the advantage of accountants” [nasser, k., creative financial accounting: it’s nature and use, hemel hempstead: prentice hall] in france, creative accounting was defined and continues to be perceived as an art. bertolus defined it as “the art of baking accounts”, gounin as “the art of presenting a balance sheet” and gillet stated that it consisted in “the totality of techniques, options and liberties found in accounting texts, which, without getting away from accounting norms and requirements leave company leaders the possibility to fiddle with the result or to modify the aspect of the synthetic accounting documents” [bertolus, j., l’art de truquer un bilan, science & vie economie, no 40, june, 1988] currently, the application of accounting standards has led to the existence of numerous calculation and accounting methods. for instance, in the expansion years of the usa, the american companies “put aside” the capitals received from the federal government for expansion. later on, such funds were counted as profit. we may ask ourselves whether this practice was fraud or just an accounting “game”. situations that lead to the same kind of question are those referring to:  recording the results from the sale of shares or of a part of a subsidiary as revenues; studies and scientific researches edition: economics, no. 13 (2008) the link betwen accounting and fiscal evasion 45  recording barter transactions as revenues;  recording in the books the entire selling price of an asset sold for a commission, instead of recording only the commission;  recording rebates as publicity expenditures (deductible within the limits of the fiscal code);  capitalization of marketing expenditures and so on.  such situations that raise the doubt of fraud or of a mere accounting subterfuge have been the subject of many accounting and tax experts. on the one hand, kpmg launches the idea of introducing new managerial techniques for the consultants focused on the concept of managerial proxy, i.e. the delegation of responsibilities in taking decisions at the lowest level in the managerial chain. on the other hand, some specialists consider that the low number of verifications leave room for, and cover, fraudulent actions, while the lack of managers’ involvement is speculated by both accountants and auditors who become accomplices [dr.sharad kumar, puşcaş c., frauda la nivelul companiilor, contabilitate, expertiza si auditul afacerilor, 2005]. auditors do not have the obligation to identify fraud but it is obvious that their investigations may reveal an accounting recording that has to be reported. romanian literature did not develop the concept of creative accounting, but in feleagă and malciu references are made to the fact that it is “usually used to describe the process whereby accounting experts make use of their knowledge to manipulate the figures in the annual accounts”. as a matter of fact we are interested in the link between creative accounting and fiscal fraud – the eventual differences. there is nothing creative in frauds, they are illegal and there have always existed accounting options no matter if accounting is based on principles, or on rules. moreover, the flexibility of the options related to the application of accounting policies is added to the subjectivism of the evaluation [ristea, m., dumitru, g., gestiunea şi contabilitatea firmei, rev. no. 8/2006]. the following question remains open: is accounting able to produce a truth and an objective message? the idea and the formulation are excessively categorical and unjustly generalizing, even if supported by the scientific experience of the french professor a. cibert who stated: "there are as many truths as there are holders of information and insofar as it excludes quality, the reducing effect of each measure is unavoidable”. to be even more convincing he resorts to p.lasseque, b.colasse and d.boussard who also admit that the "<> as told by accountancy is only a filter that allows us to understand a certain reality. nevertheless, due to the internal coherence that makes both its strength and its weakness, accountancy allows us to get to a formal truth based on a few postulates: conventions, norms, classification rules.” the question "is there an accounting truth?" can be answered in pirandello’s style: "everyone has one’s own truth". consequently, since there are different social protagonists, the truth about the accurate image of the financial position and performance must be sought depending on the interests of the generators and the users of information. for users, the truth supplied by accountants can only be the result of a compromise between expectations and demanding requirements while for generators, a ratio between sincerity and regularity (observance of the fundamental principles and rules). to sustain the accounting truth, there are a few telling examples of accounting manipulation:  application of the options related to the allowed accounting policies, basic and alternative treatments;  preferential application of evaluations in accountancy:  asset impairment test;  revaluation of fixed assets;  changing the stock evaluation methods;  subjective evaluation of intangible assets and financial securities;  modification of depreciation rate; studies and scientific researches edition: economics, no. 13 (2008) the link betwen accounting and fiscal evasion 46  flexibility of policies regarding the provisions for risks and expenditures;  internal prices for assets assignment and assignment prices among the subsidiaries of the same group;  manipulation of accounts by structuring and delaying real transactions;  increasing the difference between the book value and the acquisition price, through sub evaluation of the purchased asset and passing the difference onto the reserves;  "lease-back" operations, whereby an asset is sold and then rented from the buying company. the effect of such a transaction consists in improving the treasury, reducing the indebtedness rate and increasing the benefit;  attenuation of receivables losses by subscription of an insurance, which improves the result by the difference between the value of the receivable impairment and the paid up insurance premium;  issuance of hybrid securities, whereby companies can turn some debts into own capitals;  assets transfer to another company, along with the debt management, an operation called “accounting disindebtedness”. from an academic perspective, it is to reflect upon the idea according to which the time has come for accounting to take on a really scientific character, i.e. to build a general theory, independent of the application conditions. such theory must be able to determine applications based on a single reasoning. the axiom will be: there is no science other than general, as there is no truth other than particular [hoanţă, n., evaziune fiscala, ed. tribuna economică, bucureşti1997]. swot analysis of fiscal evasion fraud is presently considered to be the highest risk for a company, closely related to market, credit, juridical and reputation risks. fraud risks generate both direct financial losses and collateral losses at very high levels, namely negative publicity, which damages the company reputation, makes investors lose confidence in the company management, affects the business relations and the employees’ morale. a feedback to this situation comes from the investors who call for the development of anti-fraud mechanisms based on preventive measures (internal audit, efficient risk management) as well as on measures meant to identify frauds in time. a survey conducted by global economic crime survey in 2005 [studiu universitatea martin luther, hallewittenberg, germany, 2005,rev.audit financiar, p.3-8] on 3600 international companies shows the following rating of fraud, by categories:  embezzlement 22%  financial statement manipulation 19%  corruption and bribe 19%  false claims 15%  forgery 9%  money laundering 7%  others 9% the reduction of “non-registered” economy is a source for increasing tax revenues to the states and a means to maintain a competition of accepted rules by the dominant entrepreneurs. this is also about imposing a profitability threshold under which companies should not exist, because there is no fiscal profitability [guevorkian, k., l’economie non-enregistre, l’harmattan, logiques economiques, paris,1, p.5-13]. there are many types of nonregistered (underground) businesses that should be identified in order to find their common elements. the question is: “why there exist underground economy in most of the countries, no matter if they are industrialized countries, countries in transition or developing countries?” at an international level, the percentage of fiscal evasion, i.e. underground economy, in the gdp, varied in 1995 between 80% in north korea and 7% in austria, according to some analyses published in different issues of “le monde” [le monde, october, 1996, p.1-7; 1997, p.48, 93; january,1997, p.3; march, 1998, p.4], as follows: the reduction of “non-registered” economy is a source for increasing tax revenues to the states and a means to maintain studies and scientific researches edition: economics, no. 13 (2008) the link betwen accounting and fiscal evasion studies and scientific researches edition: economics, no. 13 (2008) 47 a competition of accepted rules by the dominant entrepreneurs. this is also about imposing a profitability threshold under which companies should not exist, because there is no fiscal profitability [guevorkian, k.,l’economie non-enregistre, l’harmattan, logiques economiques, paris,] there are many types of nonregistered (underground) businesses that should be identified in order to find their common elements. the question is: “why there exist underground economy in most of the countries, no matter if they are industrialized countries, countries in transition or developing countries?” at an international level, the percentage of fiscal evasion, i.e. underground economy, in the gdp, varied in 1995 between 80% in north korea and 7% in austria, according to some analyses published in different issues of “le monde” [le monde, october,1996,p.1-7;1997-pp.48,93; january, 1997, p.3; march, 1998, p.4], as follows: for north korea, it seems that this very high evasion percentage is fed by the “good” in china and the infusion of currency by the japanese workers and the siberian mines’ workers. armenia has the same percentage as zaire, namely 70%, which is due to the lack of interest for a reform of the fiscal system. for ukraine, the percentage of 50% comes from two contradictory sources: the government policy and the pro russian businesses. italy is a specific case characterized by a very dynamic handicraft sector with over 1.32 million enterprises with an average of 23 employees each, which practice fiscal discretion. country percentage country percentage north korea 80% belgium 20% armenia, zair 70% great britain 18% ukraine 50% sweden 17% russia, turkey 40% france, the netherlands 14% serbia 30% germany 13% croatia 25% united states 9% hungary, italy 23% austria 7% the resulting question is “who would profit from the underground economy?” the most interested would be exactly those enterprises that fail to declare, or only partially declare, their business. another category would be the employees who fail to declare or only partially declare their business and the place of such business; such employees benefit from satisfactory salaries, above the country average, without paying the amounts due for pensions, social contributions, unemployment. another satisfied category would be the persons having no working permit and last but not least that category of organizations or persons who would charge a fee not to denounce this type of underground economy. perhaps at this moment is opportune to compare the two swot analyses for the real, registered economy and for the underground non-registered economy. registered economy swot analysis strengths generation of revenues; capacity to contract bank loans; banking payment facilities; concentration of possibilities; export possibilities. weaknesses high control costs; difficult environmental adaptation; mandatory respect for normality; high sensitivity to the environment; social legislation; prohibited activities; difficulties in the desire to observe the intellectual property rights by the non-registered enterprises. opportunities state assistance; development possibilities. threats foreign competition; competition from non-registered enterprises; reduced flexibility; the link betwen accounting and fiscal evasion 48 reduced public investments due to lack of tax collection non-registered economy swot analysis strengths generation of revenues (even if not registered); rapid identification of requirements; no social legislation; no normality observance; lower environmental sensitivity ; no respect to the intellectual property right weaknesses impossibility to contract bank credits; no possibility for growth; difficulties in using banking systems; difficult access to certain activities; impossibility to make publicity; no access to justice; limited training of employees. opportunities environmental adaptability transformation into registered enterprises threats state pressure for registration; increased protection costs; lack of young people training. the state is responsible for transforming the non-registered economy into registered economy, to measure the country’s level of development. the solution is to either ignore it or try an eradication by constraint. it would be also possible that after a minimal identification, such non-registered enterprises should be helped to become profitable through the transparent commissions that provided the tolerance and the constraint to be registered. international recommendations are that all standard methods for control and fight against money laundering should be enforced by the multinational companies as well as by accountants, financial auditors, lawyers and other categories of liberal trades. it is the duty of each of these categories of persons, where a suspicion arises concerning their clients’ illegal activities, to immediately report such activities to the financial regulatory organizations set up for this purpose by the countries’ governments. to satisfy their information needs, decision makers must resort to new information sources. that is why professions such as that of accountant, auditor and tax adviser are called to create new instruments meant to eliminate the information limits of financial statements. references: [1] cernuşcă, l., politici contabile de întreprindere, editura tribuna economică [2] griffith, i., creative accounting, london: sidgwick & jackson [3] nasser, k., creative financial accounting: it’s nature and use, hemel hempstead: prentice hall [4] bertolus, j., l’art de truquer un bilan, science & vie economie, no 40, june, 1988 [5] dr.sharad kumar, puşcaş c., frauda la nivelul companiilor, contabilitate, expertiza si auditul afacerilor, 2005 [6] ristea, m., dumitru, g., gestiunea şi contabilitatea firmei, rev. no. 8/2006 [7] hoanţă, n., evaziune fiscala, ed. tribuna economică, bucureşti, 1997 [8] studiu universitatea martin luther, halle-wittenberg, germany, 2005, rev. audit financiar [9] guevorkian, k., l’economie non-enregistre, l’harmattan, logiques economiques, paris, 1998 [10] le monde, 1996-1998 studies and scientific researches edition: economics, no. 13 (2008) microsoft word apostoaie constantin marius_eng.doc managing global teams anca ştefania stan, ,,vasile alecsandri” university of bacau, romania abstract every global company’s competitive advantage depends on its ability to coordinate critical resources and information that are spread across different geographical locations. as a result of the increasingly global business environment, many companies are building teams that crossnational borders and / or include members from different countries of origin. global teams are formed to enhance the efficiency of an organization by making effective use of the diversity or viewpoints. keywords teams, global teams, cultural diversity, globalization, multicultural teams, jel codes: m 14, m 16 with the inception of globalization transition is witnessed in almost all concerns of businesses. organizations are addressing the challenges of globalization by undertaking a reconsideration of their traditional ways of functioning. as a result of the increasingly global business environment, many companies are building teams that crossnational borders and / or include members from different countries of origin. individuals from different racial and ethnic backgrounds will need to work together in a local workplace, a multinational corporation or an international organization. although many of these teams are designed to pool resources and increase operational efficiencies, the cultural diversity of team members may create a longer learning curve for establishing effective processes than culturally homogeneous group. managers and members of global teams are faced with the challenge of how to access and utilize individual member’s strengths, while at the same time minimizing coordination losses from communication problems, language differences, varying work styles, and misunderstandings. the challenge in managing global teams effectively is to recognize underlying cultural causes of conflict, and to intervene in ways that both get the team back on track and empower its members to deal with future challenges themselves. global teams are formed to enhance the efficiency of an organization by making effective use of the diversity or viewpoints. a global team is a group of employees selected from two or more country (cultures) who are brought together to coordinate, develop, or manage same aspect of a firm’s global operations. cultures exist among people who share the same nationality, the same organizational affiliation, the same function or even the same gender. members of the same culture share common views and they likely to interpret and evaluate situational events and management practices in similar ways. in contrast, members of different cultures are more likely to respond differently to the same event or managerial approach. research on team composition suggests that homogenous teams ( all members from the same culture) are more satisfied and experience more positive reactions, while heterogeneous teams ( with multicultural members ) experience enhanced team creativity and breadth of solutions to a problem. being composed of individuals from different cultures the multicultural teams provide solutions to problems which homogenous teams are unable to device. multicultural teams provide an opportunity to integrate widely different social, studies and scientific researches economic edition, no. 15, 2010 473 cultural and business perspective into key decisions affecting the success of international operations. the benefit of using global teams cultural diversity is a twin sword: if managed properly it can help an organization to enhance its performance, on the contrary if neglected cultural diversity can decrease the performance of the team. the benefit of using global teams are: since due to globalizations are in a continuous quest to tap the opportunities inherent in the different areas of the world, global teams enable organizations to address to the needs and demands of specific markets. global teams can help organizations develop better relationship with the international customer. multinational corporations often create global research and development teams to benefit from sitespecific scientific expertise that is not available in one location, but is spread around the world. still other companies create global teams in specific functional areas, like sales and marketing, and then have representatives of that function from around the world collaborative in teams. this enables the organizations to benefit from a diversity of perspectives and services that can match or fulfill the needs of a global client, wherever that client might be located. global teams provide organizations with a variety and collection of viewpoints. since members of a global team belong to different culture, each member of the multicultural team brings along with him a unique viewpoint and approach to the problem. “diverse group of individuals should be expected to have a broad range of knowledge, expertise, and perspectives than homogenous group of individuals do” (hoffman, 1961). multicultural group ‘s performance is also better than homogenous groups because they have with them at their disposal a collection of different perspectives, as a result groups are exposed to new ways and methods to deal with problems and situations. from manager’s perspective, when people from diverse cultural backgrounds work in teams, they often provide a reasonable understanding about individual cultures and norms. however experience with diversity leads to a better control in managing employees. companies competing in the global markets need to globally introduce innovative products, services and processes rapidly and effectively. as in the emerging knowledge economies many companies are forced to access globally dispersed technological and market knowledge to maintain their competitive advantage by developing an expert team of different cultures. why global teams fail domestic teams and global teams are plagued by many of the same problems – misalignment of individual team members’ goals, a dearth of the necessary knowledge and skills, and lack of clarity regarding team objectives. but global business teams face additional challenges resulting from differences in geography, language and culture. the difference between traditional team work in a single context and global teams work across multiple contexts are presented in table 1. table 1. differences in context between traditional and global teams traditional teams work in a single context global teams work across multiple contexts common physical location and work environment multiple physical locations and work environments common national culture in a single geography multiple national cultures in multiple geographies common economic and political conditions multiple and dissimilar economic and political conditions native language speakers native and non-native language speakers studies and scientific researches economic edition, no. 15, 2010 474 professional expertise and communication skills cross-cultural competence and adaptability in addition to professional expertise, communication skills task is generally contained within organizational and national boundaries task generally involves crossing organizational and national boundaries opportunity for frequent, face-to-face and informal interactions and information sharing opportunities for informal interaction are infrequent and interaction is generally structured and mediated by technology work within a single time zone often work across multiple time zones (source: gluesing j.c., gibson c.b. designing and forming global teams, ceo publication, 2003) teams can fail when they are unable to cultivate trust among their members or when they cannot break down often – formidable communication barriers. the challenge of managing global business teams are: the inability to cultivate trust among team members. trust is critical to the success of global business teams in that it encourages cooperation and minimizes unproductive conflict. each member of a global teams brings a unique cognitive lens to the group. if harnessed effectively, the resulting diversity can yield significant synergies and produce a collective wisdom superior to that of any individual. without mutual trust, however, team members may shy away from revealing their true benefits. the absence of trust is likely to turn a team’s diversity into a liability rather than an asset. global business teams are particularly prone to problems of trust. among the many factors that determine how much trust people feel, three important ones are individual characteristics, quality of communication and the broader institutional context. communication barriers resulting from differences in geography, language and culture also can sabotage global business teams. geographical barriers. with members living in different countries, separated by time zones and conflict schedules, arranging team meeting can pose logistical challenges. undoubtedly, technology (e-mail, teleconferencing, videoconferencing) can enable members to work together despite geographical distance: but technology should be viewed as a complement to, not as a substitute for, team meetings. face – to face meetings foster familiarity and trust – not easily established virtual meetings. when members cannot see one another’s body language and direct experience one another’s reactions, the emotional dimension critical to a team’s success suffers. language barriers. the inability to understand what another person is saying is always a potential barrier to communication in cross – cultural settings. if language barriers are not adequately addressed, the likelihood of creating an atmosphere conducive to candid sharing of different viewpoints / and hence conducive to achieving creative solutions – is greatly diminished. cultural barriers. members of global business teams typically come from diverse cultures and, as a result, may bring different values, norms, assumption and patters of behavior individualistic and collectivistic cultural norm for decision making. national culture has a strong impact on people’s values and hence behavior. gert hofstede’s way to describe national cultures in five dimensions has proved to be useful for researchers. power distance: refers to the beliefs that people have about the appropriateness of either large or small differences in power and authority among the members of a group or society. in low power distance cultures, attempts are made to minimize inequality, people in subordinate positions find it easy to access people in superior positions, and equal rights are emphasized. in high power distance societies, power holders are entitled to privileges and power is considered a basic fact of societies. uncertainty avoidance: focused on the extent to which people are comfortable with uncertainty or ambiguity in the workplace. in low uncertainty avoidance societies, there is less emphasis on rules, the younger generation is considered more trusting, emotions are expressed rarely, and deviation is easily tolerated. in high uncertainty avoidance cultures, experts are valued, hard work is considered important, and a strong need for consensus is felt. studies and scientific researches economic edition, no. 15, 2010 475 individualism / collectivism: this dimension is the extend to which needs and aspirations of individuals get priority and importance compared to needs of others and of collectivities. in the individualistic cultures, personal autonomy, freedom, individual achievement, and right to privacy are valued. on the other hand members belonging to a collectivistic culture emphasize the welfare of their fellows than themselves, according to them decision making should be a collective attempt. masculinity / femininity: this is the extend to which assertiveness, performance, independence, and role differentiation (by gender, or sex) are valued by societies. members of masculine cultures tend to exhibit aggressiveness in pursuing their goals and place a high value on achievement, decisiveness and assertiveness. in feminine cultures, interdependence and relationships are important, roles are not clearly defined according to sex differences, and quality of life is important. long term vs. short term orientation: this dimension is concerned with the extent to which societies include a long – term orientation towards tradition and change. people of a culture with long/term orientation believe that values hard work, personal sacrifice for future benefits, dedication to a cause, and personal thrift. the emphasis is on sacrifice so that future generations can prosper. cultures with short – term orientation give more value to personal steadiness and stability. people with this orientation only live for the present. develop global team there are four key design techniques that help create a supportive environment for global teams: clearly specify the task objective and align it with organizational strategic initiatives; make appropriate resources available; select team members who have the skills, abilities and experience to work in a global team, including the team leader if appropriate; and create a sense of urgency. 1. clearly specify the task objective and align with organizational strategic initiatives. it is important to establish a clear task objective and to align the objective with organizational initiatives, whether those initiatives are tied to global efficiency, local responsiveness or organizational learning or knowledge creation. if team members do not know how their task fits with overall objectives as well as with their own priorities, it will be more difficult for them to commit and hence, to participate fully in the team’s task. the more clearly and specifically managers can define the task, the greater the likelihood that teams with short life cycles and urgent deadlines meet with success. organizational leaders who will have a stake in the outcome of the team’s work should be identified early and should all participate in the task definition to achieve alignment across organizational boundaries. some basic task boundaries and process guidelines can help teams begin their work with reduced complexity. managers should provide the team a basic outline for their scope of work and offer some teaming templates and recommended processes that can team members can start with. particularly if they are new to global teaming, team members need to begin their work with some minimal structure and then adapt it to their needs. offering guidelines that can to help team members understand where decision authority lies and what their reporting relationships are helps to avoid the confusion that ambiguous reporting relationships can create. these boundaries are important even if the team members will be working together on a part-time basis or only for a short while. in fact, more structure may be necessary when teams will be of short duration and with tight deadlines since the team does not have time to create this structure themselves. in sum, as a first step in pre start-up organizational leaders can manage task complexity by taking four key steps: provide the team with a well-defined, strategically aligned objective; actively endorse the team’s objective; offer a minimal structure for the team’s scope of work and some general process guidelines; studies and scientific researches economic edition, no. 15, 2010 476 give the team basic guidance regarding organizational responsibility and decisionauthority related to their objective. 2. make resources available. global teams are embedded not just in one, but in many contexts that may possess quite different systems of organizational support, including budgets, work processes, human resource policies and support people, such as facilitators, administrative support, and information technology tools and facilities. incompatible or insufficient resources are a major source of complexity and frustration for global team collaboration. to manage this complexity before a team is formed, the appropriate stakeholders or managers should conduct a resource assessment to determine the state of available resources, including the degree of overlap in the type and availability of resources across organizational and country boundaries. if there is a great deal of disparity or imbalance, with “rich” and “poor” resources in different contexts, managers may want to invest in resources before the team begins or reallocate resources that are available elsewhere. in a globalized world, however, if the firm wants to remain competitive, investment in global collaboration support systems will eventually be necessary. while it is not always possible to level the playing field entirely, managers should attempt to secure as many resources as possible in advance of the team’s formation, or specify a clear path to accessible resources, so that team members do not have to spend valuable time searching for essential support people, information or technology, or worse yet, become so frustrated they are unable to execute their objective. there is one caveat about resources: while information technology is a critical resource for global teaming, the availability of technology resources is not sufficient for successful performance. members must also be comfortable with the technology, and it should be reliable in each location where it is deployed. simple technologies like email and audioconferencing may suffice, and constitute the best technology choices for teams, especially when time is short. team members do not have time to learn new technology if they are under pressure. at start up, team members should be well acquainted with the technology and have enough “media dexterity” to use the technology effectively to avoid the technology downtime that can distract team members from their task. at the same time, technology use is a process of adaptation. team members must be allowed to negotiate and come to a set of shared norms about how to communicate and which technology to rely on most heavily. in fact, the eventual performance of short-term teams working on high-stakes tasks is strongly influenced by members’ ability to come to early agreement on communication processes. ideally, they need to have a number of readily accessible communication channels that allow them to match their communication needs with the media available. in summary, managers can control resource complexity, especially the complexity that can result from incompatible or imbalanced human resource and information technology systems, if they keep these points in mind: conduct a resource and information technology assessment prior to the start-up of the team; make an investment decision to acquire or reallocate support resources if necessary, or if resources are not available, postpone the team start-up if possible; specify for the team a path to available resources; it is management’s job to make resources available to the team; however, the team should make the decision about the best match of resources and technology to match their needs as circumstances require and as team member skills, abilities and preferences are negotiated. 3. select team members who have the skills, abilities and experience to work in a global team. global team members need to be adept at working with task uncertainty, member diversity, and a variety of team situations. team members too often are selected based only upon professional expertise or job roles alone, or upon their availability to do the technical work. research indicates that employees tend to be more comfortable and effective in a global teaming situation if they are capable of performing the core tasks for their roles, are studies and scientific researches economic edition, no. 15, 2010 477 self-disciplined and goal-directed, are flexible, collaborative and willing to share and exchange information, and remain open to feedback. global team members should be perceptive and receptive to differences in people and culture, ways of thinking, and alternative approaches to processes. they need to be capable of handling the uncertainty. they should also be committed and connected to the business and competent in using technology required for their roles. these skills, while desirable in many work settings in multinational corporations, are particularly crucial to the viability of global teamwork. there are selections tools, such as the global personality inventory (gpi), which is a measurement tool specifically developed for work-related use by psychologists working in or with global organizations. it was designed for applications such as pre-employment selection, developmental assessment, coaching, and succession management. measures such as this one can help managers to select team members who can work well at the global level. the cross-cultural adaptability inventory is a self-assessment tool that can help team members determine the likelihood that they will adjust well to a global teaming situation. team members can assess themselves on four dimensions that research has shown to be important in adapting to cross-cultural situations: flexibility-openness, emotional resilience, personal autonomy, and perceptual acuity. the instrument offers suggestions for what team members can do to increase their abilities on these dimensions as well. it is particularly important to select people to be members of global teams who are capable intercultural communicators, because effective communication is especially critical for integrating diversity in global teams. team members should be motivated to communicate with unalike individuals and be able to take on each other’s perspectives so they can make correct interpretations of behavior, especially when they encounter difficulties. in selecting people for work in global teams it is important to remember that cultural biases, especially those derived from national culture, can have marked effects on team performance. there are taken-for-granted assumptions in every culture about the desirable qualities of the global manager and about how a good team member behaves, with some particularly strong contrasts between eastern and western cultures in the criteria for what constitutes an effective team member. even the most sophisticated global executives are subject to biased assessments of these criteria. it is necessary to get more than just a monocultural perspective on the selection criteria and to use differences of opinion as a way of exposing implicit biases. when managers are designing a team for short-duration or temporary task work, it is especially important to select the right team members. members who already know one another, who may have worked together well on previous projects and are comfortable with one another, are more likely to have some shared understanding of each other as people. a precondition for a fast start is enough of a shared reality among team members to enable effective communication without spending too much time surfacing differences and negotiating a shared resolution, especially when the differences have to do with how people relate to one another. there is also likely to be a foundation of trust and shared knowledge of each other’s work habits if people have worked together previously. they do not have to spend time getting to know one another’s working styles. even if not all of the team members know each other, if a core group has had previous experience working together successfully, they can get off to a speedy start. if the team members do not know one another at all, it is possible for “swift trust” to develop and a “swift start” to occur if channels and norms for communication are pre-specified. the leader plays a pivotal role in global teams. effective leaders must manage the organizational, linguistic, cultural and physical distances that separate members, create severe communication barriers, impede the development of trust and contribute to the misalignment of members’ goals. to maximize their chances of successful teaming outcomes, organizational leaders and managers should remember these key points when they are selecting people to work in global teams: studies and scientific researches economic edition, no. 15, 2010 478 team members should be selected for professional expertise and roles related to the task, but they should also be selected based on their ability to handle task uncertainty, to integrate diverse perspectives and work practices, and to adapt to a variety of team situations: engage the help of human resource professionals who can use selection tools that will provide some measure of an individual’s global competencies and also allow team members to assess their own level of comfort with a global team assignment. be especially mindful to select members who are effective communicators, particularly interculturally. if at all possible, select team members who know one another or who have worked together well on previous assignments, especially if the team will have a short deadline and a high priority task. 4. create a sense of urgency. managers can maintain task focus, and reduce complexity if they structure the team to convey a sense of urgency. there is nothing like a deadline to help focus minds. research indicates that tight deadlines can get a group moving. as with complexity and uncertainty, however, managers must be careful not to assign so much urgency that the members feel anxious about their ability to achieve. pressure can push people to find solutions to differences and to come to agreement for the sake of protecting their mutual self-interest. a sense of urgency can come from environmental factors in the marketplace or in the organization, such as new competitive pressures, new requirements from higher level managers, poor business results, or pressure from a global customer everyone serves. managers can convey a sense of urgency in the way they frame the goals for the team, by obtaining top level endorsement for the goals, by bringing the voice of a credible customer into the task rationale, or by making a good business case for the goals, such as demonstrating a large investment that may be at risk. however, it is important that managers realize that it may take multiple sources of evidence to achieve a shared sense of urgency. understanding what is likely to appeal to team members’ sense of urgency and then exerting positive pressure to engage in collaborative work are key to framing the goals to energize global teamwork. in summary, managers can help team members align with their task objective by taking the following actions: frame the objective as important to the organization by selecting credible sources to endorse the objective; connect the team’s objective to pressure from outside organizational boundaries, from competitors or customers in the marketplace; provide deadlines; connect the objective to people’s careers or to rewards that will motivate participation. global business teams are ubiquitous throughout multinational corporations. but managing them effectively and steering them toward their intended goals is not easy. bibliography 1. gluesing j. c, gibson c. b.(2003), designing and forming global teams, ceo publication, 2. gibson, c. b., building multicultural teams: learning to manage homogeneity and heterogeneity, chapter appear in n.a. boyacigiller, r.a. goodman, and m.e. phillips, crossing cultures: insights from master teachers, blackwell publishing, 2004. 3. govindarajan vijay, gupta anil k, (2001) building an effective global business team, vol.42. no.4 studies and scientific researches economic edition, no. 15, 2010 479 microsoft word apostoaie constantin marius_eng.doc the relevance of notions of risk and uncertainty in investment decision to base at local veronica pasa stignei, university spiru haret constanta, romania abstract investing resources in the local public interest objectives locally involves taking risks caused by system operation and efficiency level established. uncertainty and risk meet anywhere (even local government), combined in different proportions, so that the process has consciously assumed taking place in every field of activity, uncertainty can be eliminated. keywords public investment decision, investment risk, uncertainty jel code: h79 public administration is an operating system1 after its own principles, but is influenced by certain developments in society that is integrated. the quality that defines this particular system is that decisions are produced according to the particular set of public authorities and not by impersonal market forces. however, these priorities can be supported by the monopoly of state action, on the legitimate use of force and coercion. although always rely insufficient allocation of financial resources, there was a wrongful their management, characterized by waste of funds and public consumption unnecessarily. in addition, european officials always raises the need to improve romania's administrative capacity to absorb eu funds, and enhanced budgetary constraints. i think the ultimate solution for achieving these requirements is to import the public sector management methods and techniques of specific resources of the private sector, without losing sight of specific public administration. in european countries, public sector includes organizations that occupy a wide range of activities, the supply of electricity or telecommunications to health services. the specific public policy-making depends on the specific nature of their work, but they are competing with private sector companies. therefore instruments specific strategic and tactical decisions, applies equally both public organizations and private ones, but the difference is that the purpose of public institutions not for profit. the european commission recently adopted the concept that state subsidies are not compatible with the treaty of rome, public organizations are under increasing pressure, to implement competitive economy rules. issues of administrative decentralization and local self-governments have become major concerns of society, especially in solving the problems of ethnic minorities, cultural or linguistic. decentralization is a fundamental process of moving power from center to periphery and generates a multitude of effects such as: grouping peripheral relations in the local environment (by changing the view about the rationality of government), location and intersection of these relations lead to an administrative system the specific it supports local power, local officials are no longer mere performers of directives from the central government, but they acquire the strategic capacity of action, decentralization policy creates 1 mihaela onofrei (2007) "elements of science administration" publisher "alexandru ioan cuza", p. 21 studies and scientific researches economic edition, no. 15, 2010 168 the transfer of jurisdiction, determined to strengthen solidarity and development of local business, creating a new framework in around which the various local actors will have incentives to mobilize. decision is essential act of leadership to solve a given problem, which is accomplished by conscious choice of several versions of possible actions, to that which allows the rational use of human, material, financial and information in order to achieve the intended purpose, with highest economic and social efficiency. administrative decentralization process profoundly changes the reference and the conditions are selected targets based options and decisions . local agent acts as a component of a political environment and administrative decisions are product specific variables of local origin, which central government can not collect them. the administrative decentralization and local self-development to reach a wider political participation and involvement from the public (they are more involved in management of their localities), but not achieve a significant improvement in efficiency of resource allocation. the decentralization scheme, no decision is taken on behalf of and for the state, by one of its officials, but on behalf of local human and corporate, by a body emanating from it. local autonomy is a modern form of expression of the principle of administrative decentralization and means the right to self-administration. it is associated with the establishment of a separate status of local authorities in relation to state government as a way of smooth integration of all local interests to general interests of a material, or territorial basis of our state. the local government has the right within their powers, to cooperate and associate with other similar authorities in the country or abroad, to arrangements between themselves and participate in the development of regional development programs. it is important to note that a genuine local autonomy can exist only in so far as financial autonomy is ensured, a transfer of competences from central to local level, which amounts to a self-government, without the existence of skills in mobilizing resources from local budgets, leading ultimately negatively affect the level of satisfaction of local interests. customizing, administrative decision is the choice of a rational process of decision options, the more possible to achieve the government target. administrative decision can be defined as a manifestation of the will of an organ of government in which he opts for a solution to allow implementation of an object. for administrative decision to ensure the maximum efficiency with the intended purpose, it to meet requirements, the most important being2: 1. to be scientifically, legal and social. (scientific validity of the decision shall remove practice, routine, chance, improvisation, subjectivism); 2. to be the result of the management team and to stimulate citizens' initiative. modern management determines teamwork, in which the leader (mayor) acting as catalyst. in the administration, the team must draw and informing the citizens and decision-making. 3. to be pragmatic and simple. (any administrative decision should have a practical use, so it needed a comprehensive and complete assessment of the economic and social administrative and territorial unit, taking into account the specific problems of local and national). 4. to be appropriate. (administrative decision must be taken of the body right time, knowing the local administration bodies best local social needs. it should be noted that in taking decisions, local bodies take account of normative acts developed by the central government which, in turn, is consult directly with local representatives). 5. to have systemic character. (administrative decision will be integrated into administrative decisions taken previously, thus disappearing overlaps and contradictions between different decisions. nature of the system ensures consistency of administrative decision, administrative decision being determined by the particular content and participants in decision making. administrative decision is output business officials, specialists, citizens, and collaboration between departments administrative structure). 2 vasile munteanu (2008) "comparative public management", ed sedcom libris iasi, p. 330 studies and scientific researches economic edition, no. 15, 2010 169 consultation of citizens in local issues of particular interest is stated by law. citizen participation in decisions and help increase their opportunity to meet a higher standard of local requirements and ensure adherence of citizens in administrative decisions and simplify the process of implementing them. specifically, citizens and ngos can participate in such managerial decisions: the presence in the collective governing bodies of state administration; suggestions / proposals for new decisions and improve the pending. in our country, the principle of consultation with citizens is only said, but not implemented in administrative management. economic development is "the process by which local and / or community based groups, used existing resources and enter into a commitment to partnership with the private sector to create jobs and stimulate economic activities in an area economic well-defined ". the process of economic development, local communities can better manage their own resources and can increase the welfare of its inhabitants. a strength of decentralized economic development, is that people are more related to community life. thus, locally can better quantify community needs, and under a sense of local identity, citizens are directly interested in the town where they live to grow more and more, because they will live better. citizen involvement in strategic planning and economic development of their permanent information about project progress and results achieved, a prerequisite to provide support to citizens in community activities, in addition, citizens feel they are directly interested in community development. investment decision of the local government involves expectations from those that trigger the investment, but these expectations could be affected by events whose sources are multiple, but siu contingencies. financial analysis allows a rapid assessment of risk. authority work is conducted under the influence of a certain degree of uncertainty generated by economic and financial environment, requiring a greater adaptability and flexibility. risk on investment decisions of local government is characterized by not known with certainty the characteristics of future events affecting the project investment, but known number of possible alternatives of those values and the likelihood of each. investing resources involves taking risks caused by system operation and efficiency level established. this raises the risks of economic, political, cultural, social, technical, etc., forming the total investment risk. the projects have a specific life cycle, and therefore the risks should be pursued over the period. uncertainty for investment projects change with his passing from one phase to another life cycle, means overcoming a state of complete uncertainty. the risk is an expected loss associated with the occurrence of future adverse situations. what you need to know local government is the nature of risk, its potential size and the main factors fueling it. in the process of investment analysis and risk assessment, it is necessary to take into account inaccuracies in the figures used in the trial and error in considering whether investment, type of investment made and funding used and duration of the investment objective. investment risk may take the following forms: inflation risk (the risk that the national currency to lose value of money), risk maturity (the non-risk debt outstanding over seven days), political risk (the change of government and denial of continued investment) operational risk (potential losses resulting from a bad management, lack of contracts / delays in their work, fraud). business risk (economic risk) describes the "change to the projections (forecasts) of future income on assets or shares, if not used debt to finance its activities and can be changed over time. appears as a result of inadequate or loss. economic risk shows the administration's capacity to adapt in time with the lowest cost (public money always insufficient) efforts and economic environment in which operates. economic risk depends on the composition of expenditure in the budget, the behavior to the workload, the low activity of investment management and effective administration. the structure of expenditure is reflected best in cost profit volume and the neutral point or "dead". economic risk will be even lower as this stalemate will be lower. replacement investments have a very low risk, because they involve changes in technology. modernization investments are characterized by a low-risk, studies and scientific researches economic edition, no. 15, 2010 170 due to minor corrections in manufacturing technology. expansion and strategic investments entail a considerable risk, led to the need of increasing market supply, labor, capital and outlets. financial risk arises3 whether the local government funding needs of internal and external loans, so the debt. financial risk expresses the inability of local government authority to honor the obligations arising from loans due date (and interest rates costs). if you are in the position of financial risk of becoming so, will have to take decisions amending financing strategy for local investment. borrowing capacity is a key element in attracting financing resources of self-financing. considered insufficient requiring in light of the existence of a coherent strategy to improve local government access to credit market is to set policy guidelines and measures leveraged technical and financial support , made under the risk profile. in romania most local entities and local companies are in level two risk, that have the ability to access market financing, but is indebtedness due to high and low margins, which is incompatible with the financing of infrastructure investments. this group of local authorities could benefit from a support package that includes both technical assistance and also financial support. in understanding the world bank technical assistance package would aim to reinforce the fiscal and financial management and quality management of local entities in the group, the aim being to enable them to reach market access through their own credit. as these entities reinforce their management capacity, the world bank proposes to develop a part of credit guarantee facilities (fgpc) with a model similar facilities that have been implemented successfully in the secondary mortgage market development in several developing economies. for municipalities with increased risk may be allocated from state budget grants conditional capital to finance local investment with a very high priority from an economic perspective, social or environmental, including european funds necessary financing. the risk of short-term financial transactions can be highlighted in the following categories of risks: lack of liquidity risk, the risk of freezing (the administration is unable to repay loans due to the need to draw up risk funds), and the lack of profitability. the risk of long-term financial operations ensure that the operation of investment projects undertaken do not result in degradation of self-financing, and risk must consider conjuncture that could occur (for this administration should be able to attract resources surplus). local government debt must be properly structured in terms of interest rates, maturity and the currency loans. a weak structure of these elements may be contributing factor to the outbreak or spread of economic crisis. recent economic crisis has highlighted the need to limit exposure to liquidity risk and other risks that are as local economies become vulnerable to external shocks. a sound risk management in local public sector is therefore paramount for risk management in other sectors of the economy, as economic entities in the private sector are facing serious problems when poor risk management, which he faces state and local government , opens the possibility of a liquidity crisis. market risk is measured, then, according to increasing debt service generated by changes in interest rate and exchange rate, compared to its predictability. it should also be taken into account real economic losses that may result from the increase or that the state can not refinance debt. management involves managing multiple types of risks. one of the important tasks of the managing local public debt is to identify these risks, their evaluation as far as possible, and develop a strategy for arbitration costs and foreseeable risks. policies debt portfolio management and risk shall be implemented after approval by the government . the experience of other countries shows that the main objective of public debt management is to reduce debt costs and successful management of risks it generates. local government in romania calls on foreign debt is currently at the expense of internal, which increases the financial risk related to capital borrowed. imf recommends developing a debt management structures to identify and manage what can be achieved arbitration between expected costs 3 mihaela onofrei (2008) "financial management", ed chbeck, bucharest, p. 104 studies and scientific researches economic edition, no. 15, 2010 171 and risks inherent in the debt portfolio. the cost of debt is composed of two elements: financial cost (debt service on medium and long) and the potential cost of real economic losses that may result from a financial crisis if the difficulties in refinancing debt or is unable to repay. imf believes that pursuing credible in fiscal, monetary and financial sector will improve the current economic situation, however, risks remain high. resolute implementation of government policies is essential to restoring public confidence and economic growth, continuing cooperation with local authorities. the risks of implementation and application of investment programs will be significant, requiring harsh policies, sustainable related public expenditure. risks specific financing local public investments relate to: • state budget allocations to the reduced amount or at all; • financing costs too high, unjustifiable and unacceptable or difficult to access in terms of political support; • conditioning of favorable credit conditions only ensure the romanian government; • that insufficient credit guarantees achievable only with support from national level; • eu funding available late or unable to access government support results in late to the urgency to achieve the objective; • liquidity problems of local government budgets, foreign exchange risks; • risk of interest changed at short intervals of time (which affects credit costs); risks specific investment projects can be overcome in light of experience gained by the teams responsible for the project. implementation of methods and techniques for analyzing risk in the investment management system involving different types of resources that local government should have and use them for this purpose. the local authority must have primarily financial, material, human and informational, they will analyze the cost-benefit terms, in order to streamline the work of making the correct decision. to reduce risks to adopt models for financing the direct involvement of the romanian government, central government authorities, local as well as the european financial institutions, limited credit risks under the contract, to create reserves of risk / liquidity of own funds local authorities. uncertainty and risk meet anywhere (even local government), combined in different proportions, so that the process has consciously assumed taking place in every field of activity, uncertainty can be eliminated. the uncertainty arises in decision making both by external factors determine the environment, but also by human factors governor. uncertainty is the complement of knowledge, whereas the difference between what is known and what is known to be taken the right decisions, or the disparity between information and environment. references: 1. bebesel mihaela (2008) "financial management of public institutions", ed wallachia, constanta; 2. mihaela onofrei (2007) "elements of science administration" publisher "alexandru ioan cuza"; 3. mihaela onofrei (2008) "financial management", ed chbeck, bucharest; 4. stoina cristian nicolae (2008) "risk and uncertainty in investment", ed teora, bucharest; 5. vasile munteanu (2008) "comparative public management", ed sedcom libris, iasi; studies and scientific researches economic edition, no. 15, 2010 172 civil and criminal rules of the babylonian law studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro civil and criminal rules of the babylonian law ion țuțuianu ”vasile alecsandri” university of bacău tutuianuion@yahoo.com abstract by its age and principles, babylonian law has drawn attention of all epochs, laying at the basis of scientific development of modern law. the regulation, more than 4000 years ago, of property, family, obligations, public administration, succession, probation principle, represents the proof that the institutions which today regulate these aspects, have been a preoccupation for mankind ever since its beginning. even if penalties were distributed depending on social status, a progressive element is represented by the fact that the act could only be punished if it met the condition of intent. the legal monument of this system of law, hammurabi code, has an important signification by the fact that upon that date, the law and the judges aimed at ensuring life to citizens and to guarantee them certain rights, considerably more than other countries in the epoch. it is striking that in antiquity, the right of succession lies all the children regardless of the number of marriages and criminal aspect beyond class character, crimes regulation retained the substance, the changes incurred on penalties take into account the evolution of human rights, as how malpractice mutilation was replaced by pecuniary or administrative penalty. keywords babylonian law; criminal; civil; successions; hammurabi jel classification n3 1. regulation of property it is well-known the fact that the oldest code of law belongs to hamurabi. dug on a diorite stone, in akkadian, its application for approximately 1000 years generated a rich jurisprudence in the ages to come (drimba, 2003). within the 282 articles are regulated: property, public administration, trade and obligations, family law, criminal law, maritime law. like in other countries in the east, the king was considered the rightful owner of the land and depending on the services rendered he would award soldiers and officers a surface which they could not alienate, but which they could lose if the holder refused to fulfil their duty to the king by participating in battles. in case of death in war, the land would be transferred to the eldest son who would also receive the obligations towards the king. now it is also the time when private property is shaped, regarding houses and orchards, which did not depend on the king. another part of the land was the property of village communities, for which they had to give a part of the harvest. both categories of land owners had the duty of executing certain community service activities, such as: maintenance of canals, crossing fords, roads; the king has the right to grant exemptions by written mentions on the milestone. 2. regulation of contracts the matter of obligations enjoyed a careful regulation in the babylonian legislation, by numerous categories of contracts. within the sales-purchase contract, concluded 108 civil and criminal rules of the babylonian law with the agreement of the parties, the procedure consisted of the buyer hitting with a stick the object bought, as sign of purchasing the property. numerous contracts mention the guarantee against eviction, ensuring the buyer of the peaceful use of work against the action of third parties. many formalities of the sales contract were cancelled in time, because they would harden the conclusion of conventions. the forms of practice indicate a series of rules regarding sales, which, however, did not have a general availability. the lease contract had an application, no less important. the rental of buildings was practiced on a very large scale by the rich, who made big profits out of these. besides the rental of buildings, is also known the rental of animals, boats, grain barns etc. an important part is played by the lease contract of orchards and farmland. the richest would often lease land in exchange of a large amount of money or goods, established by law. the rental of personal work also represents the object of many contracts. free workers could lease their labour and were supposed to receive daily an amount of money. in contract are stipulated conditions that bring advantages to the creditor, if the one selling his work does not work during the entire time he was hired for, he is not paid, not even for the work he has done. in certain conditions it is stipulated that the employee receives an advance, and, in this case, if the interrupts work, he is turned into slave (craiovan, 2001). another contract with economic purpose, even more important, is the loan, known in the babylonian law from the ancient times (constantinescu, 2004). the „damcars”, as the usurers were called, would lend money to those in need of it. those who failed to pay the debt became slaves. however, the code of hamurabi brings certain improvement in this regard as well, forbidding transformation of debtors into slaves. thus it was regulated, that, if a debtor fails to pay the debt, he, his wife or his child, could be taken to the creditor's house and work for 3 years, or, if he paid sooner, until the date he paid. the creditor was not allowed to make his own justice, as in this regard, under the law, he loses his debt. in case of natural disasters, which cause serious crop losses, the debtor is exempted from interests for that year and his due date may be delayed. hamurabi also offers other provisions, helping debtors, as in not all people turn into slaves, from free people, as in this way there would be no army left, as slaves were not recruited for military service. this contract was often accompanied by the stipulation of large interests name sibtu. the code of hamurabi sets as object of the loan agreement money and barley. this product was considered, in the most possible general meaning, as food, in general, meaning any kind of grain, fruit etc. the fact that barley is given as example, it is explained by the fact that this cereal played the most important in the feeding of the people and animals of that distant era. also known from a distant era are the company contracts. these contracts have as object different trading or agricultural operations, when more people get together to harvest a land, being necessary a written document, drafted in front of witnesses to prove the contract. at the time of dissolution of the company, common assets would be distributed between the shareholder, according to the agreement made at the time of concluding the contract. another contract discussed is the deposit contract, consisting of the deposit by a certain person of an asset, to be kept by a different person. according to the provisions of hamurabi, the deposit must be made in front of witnesses. if the person receiving the asset to keep it fails to return it, must pay twice its value. there were two kinds of deposits: the deposit itself and crop deposit. in this latter case, the code establishes an exact tariff for the payment of storing the crop in the storage-barns. 109 țuțuianu the amount of the interests was too high, representing an important income for usurers, the percent was of 20% for loans of money and 33% for loans of cereals. in order to guarantee his debt, the creditor may ask the debtor a guarantee, either real, either personal. real guarantee could include either real estate assets, agricultural funds or buildings. in case of agricultural funds, the guarantee is a pledge of use, and in consequence, when the land, due to natural disasters, bears no fruit, the creditor shall not be able to cash the corresponding interests; that is why the law decides that that year is not taken into account for the duration for which the pledge of use was established. in this way, the interest of the creditor is guaranteed. if the land is guaranteed by the debtor provided that it is harvested, the guaranteeing creditor has the right to keep from the crop the value of the capital, of the interests and the investment expenses. the guarantee can also have as object movables: slaves, children and the wife of the debtor, mobile works etc. the asset given in pledge was not always given to the creditor; it would often remain in the possession of his debtor, sometimes, to a third person. the creditor shall not be able to exercise his right over the asset given as pledge by the simple fact of maturity, but it is necessary to ask permission of justice for this. thus, the code provides the obligation to repair the damages caused to irrigation installations due to negligence, responsibility for cutting a tree from a foreign orchard etc. often, for the payment of capital, the pledge was a person (bail); sometimes the bail would guarantee the creditor only under certain conditions (for ex. only in case of disappearance of the debtor etc). babylonian law also knows obligations based on crimes, meaning that if somebody causes damages to another person, for him arouses the obligation to refund the damage caused. 3. family law the foundation of marriage provided a written contract, concluded in front of witnesses, by which the husband establishes unilaterally the rights and obligations of his wife to be. usually, marriage was proceeded by engagement and consisted, besides regular gifts, also in an amount of money, which the fiancée gives to his father-in-law. engagement has legal status: if the fiancée breaks the engagement, he loses the money, and if the girl breaks the engagement, she shall be obliged to refund the double. often the father of the girl, or in his absence, her brothers create a dowry (seriqtum), it usually exceeds by far the terhatum. the dowry remains the property of the woman, the man only having use of it upon the death of the woman, the dowry is transferred to the children, and in their absence, to the family of her father. if the marriage is dissolved by divorce, the woman shall receive the dowry, except for the case the marriage was dissolved due to her fault, when she looses her dowry and is punished. but if the marriage is dissolved not because of her fault, the wife shall receive from the husband a part equal to the one of a child and if from the marriage resulted no children, she shall receive an amount equal to the terhatum (in absence of the terhatum she shall receive the amount of one mina). moreover, the widow has the right to live in the family's house. the spouse, prior to marriage, could have contracted debts. in this case, the wife has to bear the debts of the husband, except for the case when at the time of their marriage the contrary is not specified; however, the husband in not obliged to in the same way for the debts contracted by the wife prior to marriage. in return, for debts contracted during marriage, the spouses are jointly liable. the married woman has a sort of legal capacity. she may be witness, may hold own assets of which she may dispose as she pleases and in absence of the husband she may manage his fortune, if he does not have a major child to take care of this. 110 civil and criminal rules of the babylonian law donations between spouses are allowed. thus, the husband can make a donation to his wife in order to assure her existence after his death. this donation is called nudunnutn, on such property the woman has only the right of usufruct. also, liberals could be made to sons or daughters whom the father wanted to protect. the man has certain rights over the woman. he may sell the unfaithful woman as punishment, and when he is deeply in debt he can give her as slave to the lender (in which quality she cannot stay for more than three years). the woman owes the man conjugal fidelity .the woman surprised in the act of adultery is punished by death, by drowning. in addition to the act, she can be exonerated either by oath or by an ordeal , that of throwing himself into the river, which, if it finds her immoral, will drown her. if the husband was taken prisoner and if his wife does not have the necessary for the daily life, the woman can leave the house or not keep her body "without being considered adulterous. upon the return of the husband the woman may return home; however, the children will stay with their natural father. a husband who left town, and then his wife entered another house, cannot take back his wife because he despised the town with his departure. the man can divorce his woman anytime: in this case, as we have seen, he is obliged to refund the dowry, and a part of his own property, and if the woman was guilty of separation, she looses the right even on her dowry. at first, the woman could not file for divorce, this was allowed in the era of hamurabi only in certain cases, such as abandonment, unworthy behaviour of the husband and refusal of joint cohabitation (hanga, 1977). if the reasons are justified, the woman is allowed to break off, and if no justifiable reason, she tool legal action against her husband, she will be punished by drowning. marriage is generally monogamous; the husband may have only one wife. the husband may repudiate his wife, if after a certain time of joint cohabitation it turns that she can bear no children. the general formula of repudiation is “i repudiate you” or “you are no longer my wife”. the woman repudiated for sterility, shall receive her dowry and the other right she is entitled to under the law. sometimes, the husband keeps the sterile wife and takes another woman, who shall not have the same legal and social status as his wife, but that of an inferior wife. still, in case of repudiation, she will have the rights of a lawful wife, and the children she will born shall have the capacity of lawful children. sometimes the wife, whether she gas children or not, can give her husband a slave concubine who shall be fully emancipated if she gives birth. she can be brought again to slavery if she pretends to be equal to the lawful wife. accepting the situation above, the husband cannot introduce another wife to his home, even if the concubine is sterile. although the husband has discretionary power in repudiating his wife, he cannot repudiate his wife if she is infirm or suffering from a chronic disease; in this case the husband is allowed to have another wife and the first one can either return to her family, either continue to stay with her husband. the discretionary power of the man in matter of repudiation is sort of sweetened by the rights provided to the repudiated wife, without any fault on her side. if the woman was repudiated for immoral behaviour or bad management of the home, often besides the fact that she looses the rights provided by law for the repudiated wife, she is brought back to slavery in the house of her ex-husband. regarding barriers to marriage we reported hindrance for any citizen to marry a woman dedicated to the temple (god's possession has an exclusive character). another impediment is of a somewhat curious characteristic: if the father-in-law does not allow the engagement for a bad reputation of the suitor, his daughter cannot become his wife. finally, another obstacle is similar to modern law: if a widow with children 111 țuțuianu wants to marry, she can do so only after having the inventory of the children's property, and after with the new husband, she will assume the obligation in writing to preserve their goods until they become major (drimba, 1984). the situation of the child born inside marriage is regulated in several articles by the law of hammurabi. the child whose mother is free, has the capacity of free man, the one born from a slave mother and a free father has the capacity of full freed man upon the death of his father and when he is procreated from slave parents he is also slave. finally, the law takes care of children born from parents who work within the area of prostitution; in this case, if children were raised and educated by an honest family, they cannot ask their return to their natural family. previous to the law of hamurabi, the child could be banished without any formality; the code of hamurabi limits this right only to serious cases and only with the consent of the judge. from this point of view, babylonian legislation is more advanced than the israeli one. the banishment of the son brakes any connection between the one banished and his natural family. adoption of a person stranger to the family is also regulated by law and is known even since the sumerian age. in fact, it can be of two types: adoption of the child of a concubine and adoption of a total stranger. the children of the concubine, receive, by adoption the legal status of lawful children; in other words, the adoption plays the role of a legitimation. in all cases, adoption requires a written document, in case of adoption of the children of the concubine, has an unilateral character, in case of adoption of a stranger, the legal document has the value of a document concluded between the adopting father and the parents of the child adopted. adoption of a stranger can be made when the adopter has no family; however, if he wants to form a family, the law gives him the right to alienate the adopted child with the obligation to give his 1/3 of his real estate fortune. if the adopted child denies his adoptive parents, he is turned into slave, chained and sold, and if the adopted is the son of prostitutes, his tongue is cut off. therefore, adoption creates a connection which cannot be broken as the parents want. still, from some documents it results that by contract, certain provisions allowing an easy termination of adoption. thus, a document explained us: “if the adoptive son tells his mother – you are not my mother – he must leave the house, garden and household tools, and if the adoptive mother talks to her son in the same way – you are not my son he must leave the house, garden....”. in other words it is accepted the possibility of a termination on both sides. in other documents, the possibility of termination of the adoption is given only to the adopting father, not also to the adopted child. we said that any stranger may be adopted; from the documents it results that slaves can also be adopted. the adopted child has the same rights on the fortune of the adopting father as a lawful successor. (provided that adoption had lasted until the death of the adopter). private documents, which were kept, prove other aspects of this institution. thus, if the adopter has no children, often the formula of adoption is thus drafted (he is not the eldest of our children), as the possibility to procreate lawful children shall take the adopted child the prerogatives of first born. in case the adopter adopts the children of his concubine, in the same time, he forbids his lawful children to challenge the capacity and the rights acquired by the adopted one. 4. successions inheritance is divided according to the number of children, girls who received a dowry are excluded from the succession. if the daughter did not receive a dowry, she receives some manly part of the estate (movable) of the father, but not with full ownership , but only in use or her brothers undertake to give her a dowry . if a person 112 civil and criminal rules of the babylonian law has been married several times , children of his successive wives will take equal part to inheritance, from this point of view babylonian law is different from other legislation that grant rights to the children coming from different marriages. a change in this respect and in the neo-babylonian law, where the child born of the first marriage receives 2/3 , and the one from the second marriage one third of the estate of his father. where one of the heirs is a minor, will take over from movables, over his part of the succession, certain values as terhatum for the marriage he will subsequently conclude. distribution of assets is made amicably or in front of a judge, according to the principles stipulated by the law. babylonian law does not admit succession by will, in return, the father may, during his life, dispose of his fortune as he wants, provided that a written document is concluded in front of witnesses and, especially, in front of children. at the beginning, the assets of the family formed an inalienable block which the father had to transfer it intact to his successors upon his death. in the era of the code of hamurabi this situation changed. thus, the father may advantage some of the successors during his life, by the so-called donations between the living. these donations were called nudunnum and could be offered to the wife, daughters or sons. the father is allowed to share the rest of the fortune in equal shares to his sons, with their obligation to give him an allowance. the law also takes into account the advantages the father created for the successors. for example, the wife who received a donation, is excluded from the succession by will, as well as the daughter who received a dowry. moreover, it is pretended that is certain cases, a reserve is guaranteed to the successor. before hamurabi, children could be disinherited, without any justification, being enough if the father and mother said – you are not our son – he had to leave the citadel, but subsequently: the exclusion from succession shall be made only with permission from the justice, in cases accepted as serious. finally, the law establishes certain rights (1/3 of the virile share) for each daughter entrusted to the god mardul, as well as the obligation of a dowry for the daughters born from his concubine. sons born from relations with a concubine shall not have rights to succession unless their father gave them during his life, an adoption document. in the absence of any heir, the succession is different from that of brother's f the deceased, and in their absence, the uncles from the part of the groom. as for the succession of woman, this are performed according to the same principles, first in line are the children, and in their absence, her brothers .we must underline the fact that a married woman, but with no children, shall not be able to dispose of her assets, upon death of the woman, they return to the family of origin. if, however she has children from the marriage, and, subsequently, becomes widow, these rerun to her family of origin. if she has children from different marriage and meantime she becomes widow, she keeps her personal fortune (dowry) and what she received a virile share after the death of the husband. she shall not dispose of these assets, which after her death correspond to her children. if between the mother and children occur misunderstandings, the mother may ask the law to allow her to leave the house of her husband, taking with her dowry, that is her wealth from the succession. she has the absolute right to dispose of the dowry; what is left of the dowry shall be distributed to her children. the successors are obliged, as texts show, to maintain the funerary cult of the deceased. this cult does not represent a burden as heavy as in the ancient roman law or egyptian one. the successor was only obliged to make the libations requested by the ritual and spill oil on the grave of the deceased. from the evolution of the babylonian inheritance law we might conclude that in the era of hamurabi the old genteel conception of the family is 113 țuțuianu replaced with an individual conception. indeed, the idea of preservation of the family's asset, to be transferred to the children, make way for a full liberty of the father. moreover, the privileged situation of the eldest son advantages the idea of equality, which is manifested particularly clear in the matter of succession. 5. criminal law criminal law in the era of hamurabi was a slave law; the revenge of the blood, characteristic of primitive societies is replaced, either by a punishment applied by the bodies of the state, either by a compensation which the criminal shall have to pay to the victim. still, the legislation of hamurabi bears of few sequelae from the reports of primitive society. thus, in case of crimes with unknown author, the law establishes a collective responsibility: the territorial jurisdiction where the crime was committed and the leader of the community are obliged to compensate the victim. still as a genteel reminiscent is also the maintenance of the family responsibility. the sons, daughters of the perpetrator are prosecuted instead of him, principle also known by the ancient israeli law in all its rigor. this responsibility applies in the following cases provided by the code: when a person, hitting a pregnant woman causes abortion and her death, he shall be punished with the death of his own daughter: when an architect built a shaky house which fell and killed the son of the owner, as punishment, the son of the architect shall be killed; when the son of an insolvable debtor, given as slave to the creditor, was killed due to the bad treatment he received, the creditor shall be punished with the death of his own son. as a result of the reports of primitive community, we also notice banishment (excommunication) of the perpetrator from that community (such as in case of incest), as well as the application of the law of retaliation (an eye for an eye, a tooth for a tooth, a bone for a bone). retaliation is allowed only between free citizens, the poorest man and the slave cannot use the law of retaliation towards those located above them. babylonian legislation provides several categories of crimes. thus, are the crimes made: a). against people: murder (punished by death even if caused by negligence or accident); false testimony or complaint(punished by death); b). service crimes: (for ex., if a doctor is unskilled and by this he causes damages to others, his hand is cut off); a judge establishes an unfair decision may be punished with a fine 12 times higher than the value of the damage etc; c). crimes against property: stealing is punished with a fine 30 time the value of the asset; is a person steals during a fire, he is burnt; if a person enters through a wall into somebody else's property, he is hanged in that place; if the slave does not recognize his master, he is killed; 4. crimes against family: adultery is punished by death. is somebody accuses a woman o adultery but fails to prove it, the following test is made: the woman in thrown into water and if the water received her, so she drowns, she is guilty; but if she makes it alive, she is innocent and the accuser, as punishment, is shaved on his head. the punishments provided by the code of hamurabi bear a strong character of class. this also result from the inequality regarding punishments applied for the same crime, in report with the social status of the victim and the guilty. thus, if a man from an upper class had hit in the face another man of the same level, he would had been obliged to pay him one silver mina. but, is somebody had hit the face of a person of an upper level than his, the guilty had received 60 lashes. if a slave had hit the cheek of a freed man, he would have had his ear cut off. if somebody had hit the pregnant daughter of an auilium and as a result, she would suffer an abortion, he would pay 10 silver sikli; if the same thing happened with the daughter of a common man (muschenum), the fine would drop to 5 sikli, and with a slave, 2 silver sikli. if the hits 114 civil and criminal rules of the babylonian law had caused the death of a daughter of an auilum, would have been sentenced to death the daughter of the person who hit; if, as a result of the hit, the daughter of a muschenum died, the business would be reduced to a fine of half a mina. finally, if a slave died due to the hit, the fine would be reduced to one third of a silver mina. the same character of class also results from the punishment established by theft. theft would bring along, the fine for the person who could pay it and the punishment by death for the poor who could not pay the fine for the asset stolen, established at a very high amount. also by death is paid the theft of slaves of hiding a fugitive slave; it is also severely punished the littlest disobedience towards the master. if the slave says to his master: you are not my master, his master shall cut off his ear. from those above mentioned, it results that that babylonian system is remote, priority to support slave organization. in the babylonian law, the trial was performed by certain colleges of judges, composed by 4,6,8, …. members and led by the leaders of regions, leaders of cities, village communities. the judges also have administrative positions. ultimately, the role of judge belongs to the king, who can justify any process and settle it in consequence. no procedural distinction is made between the processes cashed by the victim. as a means of probation were: documents, witnesses, oath. sometimes they used ordeals; hammurabi's code states ordeals in case of adultery of the woman and when someone is accused of witchcraft. to strengthen the power of the court ruling, the parties are required duty to not file a lawsuit for a second time. the defendant or plaintiff must undertake in writing, that requirement. in case of violation of these duties, the offender was punished by the judge. references craiovan, i. (2001), tratat elementar de teoria generală a dreptului, editura all beck. dominte, n. r. (2008), organizarea și funcționarea societăților comerciale, bucurești, editura c.h.beck. dravidians-fichte (1912), encyclopedia of religion and ethics, vol.v, edinburg. drimba, o. (2003) istoria culturii și civilizației, bucurești, editura vestala. georgescu, i. l. (2002), drept comercial român, vol.i, editura all beck. 115 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro particularities of consumer behavior in the cosmetics market eugenia harja “vasile alecsandri” university of bacau eugenia.harja@ub.ro laura cătălina ţimiraş “vasile alecsandri” university of bacau timiras.laura@ub.ro abstract based on some results of a research organized in the county of bacau on consumers of cosmetics, using the questionnaire, this article analyses a number of issues with regard to consumer behavior, namely: cosmetics brand most commonly purchased by consumers, cosmetics category to which are allocated the largest sums of money, the amounts of money that consumers are willing to spend per month to purchase these types of products, the importance of some of the main criteria considered when buying cosmetic products and differences manifested in categories of respondents by a number of variables such as age, sex, marital status, income and living environment. the research was conducted using a sample of 500 respondents non-randomly selected, so that the results presented refer only to the studied sample, being a guide to community from which it was extracted. keywords cosmetics; consumer behavior; brand; product selection criteria; expenses for cosmetics jel classification m31 introduction during march-april 2014, in the county of bacau, we organized a direct research, using the questionnaire, in order to know the particularities of consumer behavior for cosmetics. the research was exploratory, the obtained results being a guide for reference in bacău market, given that the determination of the investigated sample (size and selection process) did not respect the principles of the theory of the survey. some of the objectives pursued through this research and to which we referred in the article were: knowledge of the cosmetics brand acquired by most of shoppers, identifying the categories of cosmetics for which the consumers allocate the largest sums of money, knowledge of the amount of money that a consumer is willing to spend per month to purchase these products, determining the importance of some of the main criteria for assessing the products in purchasing decision-making process, and the extent to which variables such as age, sex, marital status, income and environment influence the issues outlined above. the community studied was the population over 15 years. we used the snowball sampling, the questionnaires being administrated by interviewers. investigated sample of 500 people, represented the different categories of persons in terms of age (except those under 15, these are not undertaken under study), gender, living environment, income or marital status. 188 mailto:eugenia.harja@ub.ro particularities of consumer behavior in the cosmetics market research results referring to cosmetics brand most frequently purchased by investigated persons, of the 500 respondents, 28 did not provide information on this topic (indicated response option "do not know / no answer" in the questionnaire). the results presented below refer only to the 472 respondents who said what brand of cosmetics purchase most often. thus, from this point of view, avon ranks first with a share of over 60% of those who said they most often purchase this brand. the second place, but at a considerable distance (15% of total respondents) stands oriflame, a brand comparable to first one in terms of specific distribution system (through direct sales), followed by nivea, l'oreal, adidas and farmec. 3.6% of respondents stated that acquires most common "other brand". for the category "other brand" respondents indicated: puma (0.6% of consumers) and faberlic, yves rocher, dolce & gabana, amway, chanel, christian dior, fa, gerocossen, gucci, no.7., versace, each of these being indicated by less than 0.5% of consumers. for the categories of persons by various socio-economic and demographic criteria, we found a number of differences concerning cosmetic brand most often purchased as follows: • by age groups, avon is preferred to a greater extent by people over 20 years (and especially over 30 years), while nivea and adidas are preferred to a greater extent by the very young (15-20 years) compared with other age groups. l'oreal and oriflame brands were only given by the category over 20 years and farmec by those over 30; • by gender, avon products are preferred to a greater extent by women than men, while a higher proportion of men (compared to women) use most often: oriflame, nivea, l'oreal, adidas; • depending on civil status, people living together prefer in greater extent avon to those who live alone, while nivea is preferred to a greater extent by those who live alone compared to those who live together; • in terms of income, there is not an obvious influence on preferences, i.e. there is no guidance showing greater or lesser extent in buying certain brands with revenue growth; • by residence, consumers show greater orientation towards avon, oriflame and adidas in urban areas, while l'oreal and nivea are preferred by those in rural areas (compared to people in urban areas). oriflame, 15.0% avon, 60.8% nivea, 7.8% l'oreal, 3.2% adidas, 2.8% farmec, 2.1% london, 1.1% maybelline, 1.9% other brand, 3.6% zara, 0.8% metropolitan, 0.8% figure 1 structure of respondents* depending on the brand of cosmetics most frequently purchased * were exempted respondents who did not answer 189 harja, țimiraș table 1 structure of respondents * depending on the brand of cosmetics most frequently purchased by age, sex, marital status, income and living environment (%) brand age gender marital status 15 -2 0 ye ar s ol d 21 -3 0 ye ar s ol d 31 -4 0 ye ar s ol d 41 -5 0 ye ar s ol d o ve r 5 1 ye ar s ol d fe m al es m al es pe rs on s liv in g al on e pe op le liv in g to ge th er avon 27 41 67 63 55 81 46 51 64 oriflame 0 22 17 14 15 6 22 14 15 nivea 36 7 5 8 9 5 10 11 7 l'oreal 0 7 3 2 6 2 4 4 3 adidas 9 4 2 2 3 0 5 4 2 farmec 0 0 2 2 2 2 2 2 2 other brand 27 19 3 8 11 5 11 15 6 total 100 100 100 100 100 100 100 100 100 table 1 (continuation) brand the average monthly income of the household (average per person) residence un de r 5 00 le i be tw ee n 50 0 an d 10 00 le i be tw ee n 10 00 a nd 15 00 le i be tw ee n 15 00 a nd 20 00 le i be tw ee n 20 00 a nd 25 00 le i ov er 2 50 0 le i u rb an r ur al avon 61 56 54 52 54 68 67 59 oriflame 14 21 14 9 15 15 17 13 nivea 11 10 4 4 8 8 6 8 l'oreal 2 4 11 13 6 0 1 3 adidas 2 4 7 0 4 2 3 1 farmec 5 0 0 0 2 2 1 2 other brand 7 4 11 22 11 5 5 14 total 100 100 100 100 100 100 100 100 * were exempted respondents who did not answer cosmetics for which investigated persons have allocated the most money were body care products (soaps, shower gels, deodorants, lotions, etc.), followed by perfumes and makeup. the smallest amount of money was allocated for skin care products (creams, cleansers, masks, shaving products, etc.) and hair care products (shampoo, conditioner, treatment, etc.). information presented refer exclusively to the 434 respondents who provided information on this issue. by socio-economic and demographic criteria, there is real differences between respondents in terms of product categories for which they are allocated the largest amount of money, namely: • by age groups, it is observed that most young allocate large sums of money especially for body or hair care products, while people over 50 years for perfumes. with age there is a shift in needs so that more people allocate the largest sums of money for skin care products and fragrances at the expense of hair and body care. to makeup products are allocated the largest sums of money by people of 31-40 years; 190 particularities of consumer behavior in the cosmetics market • by gender, more women (compared to men) allocate the largest amount of money to perfumes, followed by makeup products, while more men (than women) allocate the largest sums of money for skin, hair and body care; • depending on civil status, most people who live alone allocates the largest amount of money to perfumes, and most of the people living along allocate large sums to body care products; • by income categories, it is noted that for perfume are allocated large sums of money especially by high income categories, while most people with modest incomes allocate the largest amount of money for body care products. there is an orientation following the increasing of incomes, more and more people investing in skin care products and perfumes (the largest sums of money are allocated to these categories), to the detriment of products for hair and body; • most of the people in urban areas allocate money for perfumes, while in rural areas, body care products are preferred. body care products (soaps, shower gels, deodorants, lotions etc.), 33.4% skin-care products (creams, cleansers, masks, shaving products etc.), 10.4% make-up, 15.7% hair care products (shampoo, conditioner, treatment etc.), 11.1% perfumes, 29.5% figure 2 structure of respondents* depending on the products to which are allocated the largest sums of money * were exempted respondents who did not answer table 2 structure of respondents * depending on the products to which are allocated the largest sums of money by age, sex, marital status, income and living environment (%) product category age gender marital status 15 -2 0 ye ar s ol d 21 -3 0 ye ar s ol d 31 -4 0 ye ar s ol d 41 -5 0 ye ar s ol d o ve r 5 1 ye ar s ol d fe m al es m al es pe rs on s liv in g al on e pe op le li vi ng to ge th er skin-care products (creams, cleansers, masks, shaving products etc.) 3 4 13 10 16 5 17 9 11 make-up 3 6 35 11 13 29 0 27 10 perfumes 0 4 31 31 56 32 27 39 25 hair care products (shampoo, conditioner, treatment etc.) 29 40 10 3 6 5 18 9 12 body care products (soaps, shower gels, deodorants, lotions etc.) 65 46 13 46 9 29 38 16 41 total respondents 100 100 100 100 100 100 100 100 100 191 harja, țimiraș table 2 (continuation) product category the average monthly income of the household (average per person) residence un de r 5 00 le i be tw ee n 50 0 an d 10 00 le i be tw ee n 10 00 a nd 15 00 le i be tw ee n 15 00 a nd 20 00 le i be tw ee n 20 00 a nd 25 00 le i ov er 2 50 0 le i u rb an r ur al skin-care products (creams, cleansers, masks, shaving products, etc.) 3 6 17 16 14 15 16 4 make-up 22 6 13 31 5 10 19 12 perfumes 7 34 23 31 74 65 44 15 hair care products (shampoo, conditioner, treatment, etc.) 21 17 8 1 0 0 5 17 body care products (soaps, shower gels, deodorants, lotions, etc.) 48 38 38 19 7 10 15 52 total respondents 100 100 100 100 100 100 100 100 * were exempted respondents who did not answer regarding the amount of money consumers are willing to spend monthly for the purchase of cosmetics, of the 498 respondents who provided information on this subject, most of them 47% indicated a value between 50 and 100 lei. about 28% are willing to spend less than 50 ron and 13% between 100 and 150 lei. the differences are observed by categories of respondents, as follows: • with age consumers are willing to spend more money to cosmetics, most until 40 years (50%) indicating the range of "less than 50 lei", while this range is indicated by under 15 % of those over 40 years; • by gender, we found slight differences, women being decided in a greater extent, to allocate more money to cosmetics; • depending on civil status, most people living together (54%) are willing to spend between 50 and 100 lei per month for the purchase of cosmetics. the category of those living alone show a greater heterogeneity in terms of amounts that they are willing to allocate to cosmetic products during a month; • as expected, higher income consumers are willing to spend more money to cosmetics, compared to those with low incomes; • people in urban areas are also willing to allocate more money to cosmetics compared to those in rural areas. between 100 and 150 lei, 13.2% between 50 and 100 lei, 47.0% less than 50 lei, 27.8% between 150 and 200 lei, 5.0% between 200 and 300 lei, 2.8% over 300 lei, 3.8% figure 3 structure of respondents* according to the amount of money they are willing to spend monthly for the purchase of cosmetics * were exempted respondents who did not answer 192 particularities of consumer behavior in the cosmetics market table 3 structure of respondents* according to the amount of money they are willing to spend per month to purchase cosmetics by age, gender, marital status, income and living environment (%) monthly allowance age gender marital status 15 -2 0 ye ar s ol d 21 -3 0 ye ar s ol d 31 -4 0 ye ar s ol d 41 -5 0 ye ar s ol d o ve r 5 1 ye ar s ol d fe m al es m al es pe rs on s liv in g al on e pe op le li vi ng to ge th er less than 50 lei 51 55 50 11 14 25 31 30 24 between 50 and 100 lei 34 33 37 57 49 47 48 34 54 between 100 and 150 lei 14 8 7 17 17 16 10 17 11 between 150 and 200 lei 0 4 3 7 4 5 5 7 4 between 200 and 300 lei 0 0 1 1 13 2 4 5 2 over 300 lei 0 0 2 6 4 5 2 7 2 total respondents 100 100 100 100 100 100 100 100 100 table 3 (continuation) monthly allowance the average monthly income of the household (average per person) residence un de r 5 00 le i be tw ee n 50 0 an d 10 00 le i be tw ee n 10 00 an d 15 00 le i be tw ee n 15 00 an d 20 00 le i be tw ee n 20 00 an d 25 00 le i ov er 2 50 0 le i u rb an r ur al less than 50 lei 42 33 23 13 16 8 22 35 between 50 and 100 lei 30 36 69 76 33 48 53 42 between 100 and 150 lei 16 10 4 4 36 36 12 14 between 150 and 200 lei 5 7 4 3 2 8 5 5 between 200 and 300 lei 3 7 1 0 2 0 3 3 over 300 lei 4 6 0 3 11 0 6 1 total respondents 100 100 100 100 100 100 100 100 * were exempted respondents who did not answer referring to the importance of some of the main criteria for selecting cosmetics (shown in table 4), we note that, firstly, consumers appreciate the best quality-price options, followed by convenience in purchasing products, the nature of the ingredients (natural) and finally, brand awareness. note that all 500 respondents expressed their views on this issue. significant differences are recorded in the categories of persons by considered socioeconomic and demographic criteria, namely: • by age groups, the importance of all 4 criteria in the purchase of cosmetics is higher for older age categories. the biggest differences between young and old is registered in terms of the importance attributed to convenience in acquiring products; • by gender, differences are found in terms of the importance attributed to the acquisition comfort and used ingredients. thus, if more men appreciate the convenience of buying process, women are more interested in natural ingredients; 193 harja, țimiraș • depending on civil status, the importance attributed to the acquisition comfort is different, being more appreciated by those who live together. a similar situation is seen for the use of natural ingredients criterion, but differences between categories of respondents being smaller; • in relation to household income, the biggest difference in terms of the importance given to the process of buying cosmetic products is registered for the use of natural ingredients and brand awareness, followed by convenience in purchasing, all being considered important by those with higher incomes; • by residence, a greater importance in the purchase decision is given in urban areas compared to rural area to brand awareness and use of natural ingredients. on the other hand, compared to those in urban areas, rural respondents indicated that the most important are best quality-price option and convenience in the purchase. table 4 distribution of respondents according to the importance given to some of the main selection criteria for cosmetic products on a scale from 5 (very important) to 1 (unimportant) and calculated average score for each criterion criteria awarded score average score 5 4 3 2 1 best quality-price option 325 168 7 4.6 brand awareness 114 98 114 105 69 3.2 convenience in the purchase 228 105 66 72 29 3.9 use of natural ingredients 158 159 74 84 25 3.7 table 5 average scores calculated on a scale from 5 (very important) to 1 (unimportant) of some of the main criteria for selecting cosmetics, depending on the focus of consumer in the process of buying cosmetic products by age, sex, marital status, income and living environment criteria age gender marital status 15 -2 0 ye ar s ol d 21 -3 0 ye ar s ol d 31 -4 0 ye ar s ol d 41 -5 0 ye ar s ol d o ve r 5 1 ye ar s ol d fe m al es m al es pe rs on s liv in g al on e pe op le li vi ng to ge th er best quality-price option 3.9 4.5 4.7 4.6 4.8 4.8 4.4 4.6 4.6 brand awareness 2.1 1.9 2.7 3.9 3.5 3.1 3.3 3.1 3.3 convenience in the purchase 2.7 2.9 4.4 4 4.3 3.5 4.3 3.3 4.2 use of natural ingredients 2.8 2.7 3.3 4.2 4.1 4 3.3 3.4 3.9 194 particularities of consumer behavior in the cosmetics market table 5 (continuation) criteria the average monthly income of the household (average per person) residence un de r 5 00 le i be tw ee n 50 0 an d 10 00 le i be tw ee n 10 00 an d 15 00 le i be tw ee n 15 00 an d 20 00 le i be tw ee n 20 00 an d 25 00 le i ov er 2 50 0 le i u rb an r ur al best quality-price option 4.5 4.1 4.9 4.8 4.7 4.5 4.3 4.9 brand awareness 2.7 2.5 3.4 3.9 4.7 4.6 3.6 2.8 convenience in the purchase 3.8 3.4 3.8 4.1 4.5 4.5 3.7 4.1 use of natural ingredients 2.8 3.3 3.8 4.7 4.7 4.8 4.1 3.3 conclusions in conclusion, based on the results of exploratory research undertaken using a sample of 500 individuals, it was revealed that the most commonly purchased brand of cosmetics is avon (over 60% of persons who provided information on this subject), followed by oriflame (15%). cosmetics for which investigated persons allocated the most money are body care products (soaps, shower gels, deodorants, lotions, etc.), followed by perfumes and makeup. nearly half of respondents (47%) are willing to monthly spend for cosmetics an amount between 50 and 100 lei, around 28% under 50 lei and 13% between 100 and 150 lei. the criteria rated as the most important in the process of buying cosmetic products are: best quality-price ratio, followed by convenience in purchasing products. references: aaker, david a., v. kumar, george s. day (1998), marketing research, 6th edition, john wiley & sons, inc., new york, ş.a. cătoiu, iacob, nicolae teodorescu (2003), comportamentul consumatorului, editura uranus, bucureşti. cătoiu, iacob (coordonator) (2002), cercetări de marketing, editura uranus, bucureşti. harja, eugenia, laura c. ţimiraş. (2010), metode statistice utilizate în cercetarea de marketing, editura alma mater, bacău. ţimiraş, c. laura (2007), tendinţe în evoluţia marketingului agroalimentar în contextul extinderii uniunii europene, editura edusoft, bacău. 195 studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro project manager skills, risk management tools vlăduț severian iacob ștefan cel mare university severianvladutiacob@yahoo.com abstract although the projects are different from each other there are many common things that contribute to their success. looked overall, the success of a project is the result of a multitude of factors. this person is considered the "engine" of the project. the man who makes the action set for the achievement of project objectives to be brought to an end. the project manager must have the technical knowledge and economic diverse. he should be able to choose a team and lead. you must be tenacious, combative, to know how to communicate both within the team and beyond. in a word, the project manager must have an impressive stock of knowledge, skills and abilities and appreciate as peter drucker, to "exist for the organization. to be its servant. any management who forget this will only cause damage to the organization. "this study will focus on highlighting the skills of the project manager and their role in managing difficult situations or risk. keywords project manager skills; risk management; project; knowledge; abilities; difficult situations jel classification m10 introduction the success of a project manager is mainly related to abilities and skills that he has, whether some are native or otherwise acquired during periods of practical training or personal experience. shaping the personality of such a leader is a process of continuous accumulation, knowing that there is no individual who hold the full set of theoretical and practical information necessary to carry some specific tasks. the presentation of these issues is not mandatory in new things. these findings are the result of multiple proven times and recorded in various studies by many authors as we shall see later in this document. the presentation of these skills, according to various authors leads to the recognition of the link between the project manager skills and successfully resolving situations of risk, and of course, the success of the project. 1. the outline of a successful project human activities and economic entities tend to focus on completing an objective or a group of complementary objectives to cover certain needs of the individuals. whether it's planning an interior or public space or organize a party, or the systematic construction of a house or road in a locality, or any other actions for the realization of an idea, you can refer to the concept project. to achieve any of the stated ideas or any other ideas initiators in their approach, will seek financial, material will consume their own or other people's work completion foreshadowing in some time. as such, a project, the actual meaning of the word is an "action taken to achieve a thing without the guarantee of success" (nodex, 2002). 242 project manager skills, risk management tools in connection with the term "project", but mostly with the project management literature many authors agree (rutman & mowbray, 1983; conrad &hedin, 1987; valadez & bamberger, 1991; măţăuan, 1999). as project management has been thoroughly studied and analyzed in order to improve its continuous the panoply of authors who have shaped the definition of the term has been enriched with other authors (munns & bjeirmi, 1996; ciobanu, 2002; turner, & simister, 2004; bоrgăoanu, 2005; javid, 2009; căprescu, 2010; bulat, 2011; opran, et al., 2012). typically, these definitions are referring to "specific elements: objective data specifically allocated resources, planned activities, and dedicated team period (pascu, 2005). the successful implementation of a project has different meanings from person to person because each developed different expectations. for example, those who are directly involved in the project see the light of its success in framing budgets, quality and performance achieved, whereas for those who look outside the project, meaning success usually comes down to assessing the usefulness and progress. in relation to the success of a project, an interesting statement is made by morris and hugh (1986). according to them, the success of a project depends on realistic objectives aiming customer satisfaction and stakeholders, profitability and value of the project. a reference work presenting the success of projects in a literature review is made by prabhakar (2008). in addition to this work, to highlight the relationship between project success and project leader skills it is susceptible to bring into question the work of kerzner (2003). he identified a number of critical factors for successful projects including those related to the project manager, the criteria that have been selected, organizational adaptability, leadership, commitment to planning and control. based on these assumptions it can shed light on the need to strengthen the relations between the project team, cohesion and collaboration within it, by enhancing management level. leading a welded team, a leader can easily handle the entire project towards employment in the constraints of time, cost and quality. therefore, the presence of the project manager, as an important part in the project (systematic and direct intervention in different phases) entitles him to award the project outcome regardless its success. therefore, a successful project manager must possess the skills and competencies that enable him to manage and complete the project with professionalism and in a successful way. 2. skills and competences of the project manager a person cannot be a project manager if not nominated for this position and if there is a project initiated. in these circumstances the project manager appears to be the major resource inputs category along with the rest of the team and of the other types of material, financial. in the position of leader that person "assume responsibility for the planning, implementation and completion of the project," says meredith & mantel (2009), indicating the six areas of competence that must evolve a project manager "team building, organization, communication, leadership, adaptability and technological skills. " jawid (2009) delimitation of previous records while representing katz (1955, 1993) on effective manager skills or qualifications of the individual (human skills), conceptual (conceptual skills) and technical (technical skills). about this short reference will be made below. human skills of the manager's ability to work "side by side" with other team members to mobilize and commit-instill and support. this ability is related to adaptability and communication skills. also included in the category of human prowess can be will, flexibility, patience, persuasion, delegation, balance, realism, dedication, generosity, 243 iacob stability, speed-thinking discipline. conceptual qualification is related to the systemic perception of manager. it would be about how it detects changes in the effects of processes occurring within projects and interdependence of processes. in the conceptual qualifications are included organizational skills (vision, strategy, planning, guidance, coordination, provision, forecasting, etc.). the technical qualifications make the manager able of using knowledge, tools and specialized techniques. through this type of qualification the manager must demonstrate varied technical knowledge. he also needs to have knowledge about the project in general, to know which are the project phases and the major processes that he leads, to understand the technology. other technical skills may be related to the use of computers and specialized software programming or tracking activities and control. for this scientific endeavor is interesting to note the entries made by anderson (1992) in which it accepts the project manager must be able to identify problems and find a good solution to be able to resolve conflicts. taking into account the views expressed by the authors cited, as well as those of other authors who have addressed this area and which have been studied in the preparation of this material, it is necessary to agree on the existence of a correspondence between a set of skills and a good project manager. the most common opinion (mironescu, 2013), refers to the importance of the accumulation of new skills such as communication and decision, planning, organizing, monitoring, control and evaluation team. a second set of items aimed expertise multidisciplinary, giving the manager a broader view of the whole project and able to react quickly in the event of certain disturbances inside or outside their processes. 3. project risks and their management the existence of individuals and of any activity is accompanied by inherent risks that take particular forms depending on the size, type and conduct. effects of these risks are direct and powerful are reflected upon these activities. although the risk is not perceived to be destructive the events classified as generally risk are adverse. they cannot be totally eliminated, but the establishment and enforcement of measures can reduce more within any organization and / or project it is natural to make substantial efforts to identify sources of risk and to establish procedures to allow keeping risks under control. it is the prerogative of risk management discipline that has developed rapidly in recent years, both at conceptual, theoretical and practical level. failure to give due importance to the effects of risks could lead to material financial loss record and unfortunately human. the evolution of today's society makes possible use of the information technology risk management enabling decision makers to have real-time information and to obtain a minimization of the negative effects of risk. existence of a risk has a positive effect, i.e. to generate progress. thus, by stating that "a higher risk may lead to a higher gain" opran (2012), brings into question the fact that successful organizational structures that structure their work can invest in projects with higher certainty in market conditions unpredictable precisely why they have the ability to assess and minimize risks. in the projects, as in any organization, the risks may be internal or external. generally internal risks are relatively easier to manage. some of these are related to the ambiguity of objectives and priorities, the incoherence of the specifications and documentation, the imprecision of defining specific responsibilities or activities within the project. others refer to the technical and technological risks, i.e. the differences between old technologies and new discoveries that benefit from the lack of training and vision in the uptake and application of information technology innovations. an important place in the category of internal risks is those related to 244 project manager skills, risk management tools human resources. primarily the discussion is about the education of persons involved in project and one can talk about mindset, competence / incompetence, abuse of power, qualification / disqualification. mismanagement of logistics (communication inside and outside), material and financial resources (price risk, currency risk, etc.) can put the organization in the face of other internal risks. compared to internal risks, external ones are not so easy to manage as a result of political actions (changes of regimes / governance, lack of coherent strategy), economic (crisis, embargoes, allocations of gdp) legal (common legislative changes), environmental (climatic conditions: extreme heat, cold, earthquakes, floods), regulatory (authorizations, remittances) community (interruption in the supply of services: water, heat), social (social movements). the success of a project means to overcome any difficult situations or risks during this phase. responsibility of good finalization falls in account of risk management defined by barsan & smith (2003) "the systematic identification, analysis and response to the potential risk of a project." in the agreement with them is stan (2005) as well as opran (2012), which consider risk management as a way "to manage uncertain events success." taking these ideas iacob (2013), presents the risk management as a "structured and formal approach, focused on the necessary steps and actions planned to determine and control the risks, keeping them to an acceptable level." as a continuous process of planning, risk management will help the project manager to overcome the adverse events and maximize those of positive events. it is especially effective as the earlier triggers, as close to the initiation of the project. in risk management, claims opran (2012), four principles must be observed: a) a project cannot accept risks unrelated to the project, b) decisions on the risks must be taken at the appropriate levels, c) accept risks when earnings are higher than costs d) project risk management is integrated into the general project management process. to be effective in risk management proceed primarily to assessment of risk (risk factors are sought) followed by design and planning responses (their priority is building a hierarchy and response strategy). implementation of such a strategy is followed by a systematic monitoring risk within the department. such a component is specific to the general organizational structure of firms being led by a risk manager. 4. risk manager and his attitudes because there is no organization / project that does not face a risk, those who are in a position to coordinate such a project might differ in their opinions of risk depending on education, their culture, personality development. whilst having as support such an argument, opran (2012) argues that attitudes towards risk as well as its perception by individuals, is dependent on variable factors such as emotions, the presentation of reality, humor, etc. it is appropriate that the risk manager has a multidisciplinary training, as well as a varied experience and to be in trend with the developments of the project activity. he must have a strategic vision of how to fight and / or risk mitigation. where there is no specialized department or specialist employee for such activity, the risk management is the responsibility of the general manager of the company / project. studies performed by different authors on managerial behavior, allowed the construction of patterns in the approach to risk. in this context there are leaders who avoid taking responsibility by delegating team members and third parties. there are managers who appreciate the risks as controllable elements, aspect they do not take into account the potential uncertainty and therefore assumes no responsibility. it is interesting to discuss this and other types of managerial attitudes, which, accordingly to some of cited authors, are considered unconventional classical theory of risk: low credibility in probabilistic estimates the importance of managerial 245 iacob preferences differentiated risk taking and risk taking by managers. by assuming the managerial decisions, there are highlighted several aspects to consider in: its own personality, confidence in the importance of probabilistic estimates, assuming responsibility for risk. conclusions completion of this study will familiarize readers with some concepts of project, risk and managerial skills. however, the purpose of the work was to demonstrate that there is an intense connection between skills and competencies of a project manager in risk management. assuming risks and the use of modern theories on the managerial decision-making is basically the key to success of any project, but for this, the most important resource of the project the manager must acquire various skills and competencies and experience. references anderson, s. d. (1992), project quality and project managers, international journal of project management, elsevier. bârsan, n., popescu, i. (2003), managementul riscului. concepte, metode, aplicații, editura universităţii „transilvania” din braşov, available on http://file.ucdc.ro/cursuri/f_2_m41_modelarea_deciziei_economice_barsan_ pipu_nicolae.pdf. bulat, v. (2011), cum scriu un proiect? ghid de reguli de bază de scriere a unui proiect, chișinău, available on www.serviciilocale.md/download.php?file. bоrgăoanu, a. (2005), managementul proiectelor, bucureşti, editura economica. căprescu, m. (2010), teoria curricumului, available on http://www.svedu.ro/curs/tc/c9.html ciobanu, r.m. (2002), managementul proiectelor, iaşi, ed. gh. asachi. conrad, d. hedin, d. (1987), youth service: a guidebook for developing and operating effective programs, washington, dc: independent sector. farcaș, e. (2010), orice firma are nevoie de un manager de proiect, available on http://www.romanialibera.ro/bani-afaceri/angajari/orice-firma-are-nevoie-deun-manager-de-proiect-206780.html. fundația fiman, (1993), managementul proiectelor în ţările în curs de dezvoltare, bucureşti, ed. all. iacob, v.s. (2013), strategii de promovare a proiectelor europene, note de curs usv. available on seap.usv.ro. javid a.s. (2009), project manager skills necessary for project success, available on available on http://faculty.kfupm.edu.sa/cem/soliman/cem520/cem520samplepresentationsofstudentspapers/cem520termpaperpresentattionjavid.p df. katz, l.r. (1955), skills of an effective administrator, harvard business review, available on http://www.studymode.com/essays/robert-katz-skills-of-aneffective-1007858.html katz, l.r. (1993), skills of an effective administrator, harvard business school press. kerzner, h. (2003), project management: a systems approach to planning, scheduling, and controlling, available on http://bookos.org/g/ harold%20kerzner, măţăuan, g. (1999), evaluarea programelor sociale, ed. expert. 246 http://file.ucdc.ro/cursuri/f_2_m41_modelarea_deciziei_economice_barsan_pipu_nicolae.pdf http://file.ucdc.ro/cursuri/f_2_m41_modelarea_deciziei_economice_barsan_pipu_nicolae.pdf http://www.svedu.ro/curs/tc/c9.html project manager skills, risk management tools meredith j.r. & mantel, j.s. (2009), project manager, a managerial approach, john wiley & sons, inc, available on http://allearth.files.wordpress.com /2012/06/mobook9377.pdf mironescu, r. (2013), elemente fundamentale de management, editura alma mater, vasile alecsandri university, bacau. morris, p.w.g., hugh, g.h. (1986), preconditions of success and failure in major projects templeton college, the oxford centre for management studies, kinnington oxford, technical paper no. 3. munns a. k., bjeirmi, b.f. (1996), the role of project management in achieving project success” international journal of project management, elsevier science, 14(2). opran, c., stan, s., spânu, p. (2012), managementul riscului în proiectele europene, bucureşti, available on comunicare.ro/cursuri/u3/managementul proiectelor. pdf. pascu, r.v. (2005), introducere în managentul proiectelor. sibiu, available on ccimn.ulbsibiu.ro/.../carti/introducere_in_managementul_proiectelor.pdf. prabhakar, p. (2008) what is project success: a literature review, international journal of business and management, september, 3(9). rutman, l., mowbray g. (1983), understanding program evaluation, beverly hiss/london/new delhi: sage publications. turner, j.r., simister, s.j. (2004), manual gower de management de proiect, editura codecs. valadez, j.j., bamberger, m. (1994), monitoring and evaluating social programs in developing countries, washington, d.c., edi of the world bank, available on http://www.pol.ulaval.ca/perfeval/upload/publication_192.pdf. 247 microsoft word apostoaie constantin marius_eng.doc clarifications and proposals for improvement in romanian accounting regulations on profit distribution / cover loss and presentation of information appropriate aristiţa rotilă, university “vasile alecsandri” of bacău, românia abstract starting from the analysis of accounting regulations in compliance with european directives applicable to the different categories of entities, as well as from the findings of a study we carried out concerning the financial statements of certain economic agents, in this paper we intend to signal some aspects which, in our opinion, require clarifications, and to launch some proposals leading to the improvement of romanian accounting regulations, even though these will still be applied over a period of time. key-words net profit, loss, profit distribution, loss covering, employees’ profit sharing cod jel: m41 by means of the study we carried out we observed a series of inconsistencies, ambiguities or contradictions in the accounting regulations applicable to the different types of entities, such as, among others, aspects concerning profit distribution/ loss covering and the presentation of corresponding information in the financial statements of economic agents. therefore, in our view, we should clarify, among other things, some aspects concerning: the moment of registration in accounting of net profit distribution; the registration of employees’ profit sharing, and the presentation of corresponding information; the presentation of the proposal for loss covering. concerning the moment of registration of profit distribution in accounting: in financial year n or n+1? both in accounting law no. 82/1991, republished in 2008 (art. 19, par. 3), and in accounting regulations applicable to economic agents approved by ompf no. 3055/20091 (item 248, par. 4), it is stipulated that “the distribution of profit is registered in accounting on destinations after the approval of the annual financial statements”. similarly, accounting regulations approved by ompf no. 3055/2009 (item 248, par. 5) stipulated that, for sums representing legal reserve constituted from the profit of the current financial year on the basis of legal regulations, the registration of profit distribution in accounting is carried out in the current financial year (therefore, not in the next one, after its approval in the general assembly). for a start, we observe that, by this stipulation, the regulations come against the accounting law, which is very clear and leaves no room for exceptions. on the other hand, should we thus understand that, for such destinations of the profit, the approval of the general assembly is no longer needed? the answer cannot be a positive one 1 ompf no. 3055/ 2009 for the approval of accounting regulations in compliance with european directives, published in official monitor no. 766/2009. studies and scientific researches economic edition, no. 15, 2010 187 if we take into consideration that, in the exemplifying model of note 3 profit distribution, the legal reserve (one based on legal regulations) appears as one of the destinations where the profit is due for distribution (distributable net profit) and so, the general assembly’s approval is also necessary for this destination. we might think that, as long as it is a reserve which must necessarily be constituted by any commercial company, the approval of the general assembly would not be necessary. but for what value is its formation compulsory since the law on the basis of which it is constituted2 establishes some minimal limits, such as: “a least 5% from the company’s profit” until it reaches “a minimum of a fifth of the share capital”? the registration of profit distribution for the legal reserve in the financial statements of the current financial year has, in our opinion, no justification except for satisfying fiscal necessities (so that the entity could be able to benefit from this fiscal deduction). it is well-known the fact that the legal reserve represents, to a certain extent, a fiscal deduction: “the legal reserve is limited to a 5% deductible quota, until it reaches a fifth of the share capital subscribed and paid-in (…)”3. therefore, the above-mentioned percentages, minimal limits according to the commercial companies’ law, represent maximal limits from a fiscal point of view. it is expected that, from fiscal reasons, at least until the legal reserve reaches that 20% of the share capital, the entities should not distribute profit for setting up the legal reserve over the limit of fiscal deductibility (5%). once the limit of 20% is reached, it is left at the company’s choice to make up legal reserves of greater dimensions, without benefiting from fiscal deductibility. at the same time, if the legal reserve was used for covering losses, the subsequent reconstitution of the reserve is no longer deductible at the calculation of chargeable profit. so, the fiscal reason would not be available either for the argument supporting the registration of this distribution before the general assembly. as a consequence, in our opinion, from an accounting viewpoint, to this profit distribution we should apply the same treatment as in the case of profit distribution for “other reserves” and, as a result, the registration in accounting should be done in the next financial year, after the general assembly’s approval of the profit distribution. under these circumstances, we question the usefulness of account 129 profit distribution. in our opinion, this could be eliminated from the chart of accounts, according to execution regulations established by omef no. 3005/2009, this account having only the role to show the “reserves constituted, in agreement with the law, from the profit made in the current financial year”4. the fact that for a part of the profit’s destinations the regulator allows the registration in accounting of profit distribution at 31.12.n (and, consequently, the presentation of information in the balance sheet corresponding to financial year n), and for other destinations the presentation in accounting is carried out after the approval of the financial statements related to financial year n, so in financial year n+1, causes confusion for the one preparing the financial statements when presenting the information concerning the profit’s destinations, and he feels puzzled by the term “distributable net profit”, “undistributed profit”, and the exemplifying model of the explanatory note profit distribution (note 3) does not achieve the goal for which it was created. data related to the registration in accounting and the presentation of information on employees’ profit sharing another problem which arises concerning the distribution of profit is related to the part which is due for distribution as incentives representing the employees’ share of the profit. in 2 commercial companies’ law no. 31/1990, art. 183. par. 1. 3 tax code, art. 22, par. (1), item a). 4 besides the legal reserves, above mentioned, it is possible that, in some cases, for some entities, other reserves based on legal regulations might be constituted. studies and scientific researches economic edition, no. 15, 2010 188 the case of autonomous administration, national companies and companies with integral or majority state capital, by means of specific accounting regulations there are indications to elaborate provisions with this aim5. employees’ profit sharing represents one of the destinations at which, referring to the entities above mentioned, the accounting profit is distributed after deducing the charge on profit6 (so, the net profit). where exactly should we present, in the financial statements, such a distribution of profit? as long as the registration in accounting is done by making provisions, such values must be presented in note 2 provisions. on the other hand, as long as it represents a distribution from the net profit, then it should be presented in note 3 profit distribution. these are the reasons why, in practice, the ones preparing financial statements for some entities, being confused, present the distributed sums for employees’ participation both in note 2 and in note 3. but, in order to present this information in note 3, they engage in bringing back together the net profit with the value distributed at this destination. as a consequence, there is a discrepancy between the net profit for which the problem of distribution arises (note 3) and the net profit presented in the balance sheet and in the profit and loss account. taking into consideration the data presented above, our opinion is that employees’ profit sharing, as a destination of net profit, should be reflected in accounting as any other profit distribution, and not by constituting a provision. even if, at first sight, we might consider that all the conditions for recognizing a provision are met, the current obligation (legal or implicit) of the enterprise has a clear covering source, it is aimed at the net profit, and should not affect the enterprise’s expenses. it is as if trying to constitute provisions for dividends. another argument to support our opinion is the necessity of ensuring constancy in presenting the information in different documents which are useful, among other things, for the analysis of economic-financial indicators. in the revenue and expense budgets, documents in which these entities engaged themselves and established their obligation to take part in the profit7, the employees’ profit sharing does not appear as a part of the expenses, but represents one of the profit’s destinations. on the other hand, by the alterations of the accounting regulations applicable to the economic agents starting with 01 january 2010, they were supplemented with aspects concerning the reflection in accounting and the presentation of incentives in financial statements representing the employees’ profit sharing given according to the law. therefore, complying with accounting regulations applicable to economic agents (item 191, par. 2 and 3), in the financial statements of the financial year for which incentives are proposed, as representing the employees’ profit sharing, their counter value is reflected under the form of a provision, the cost resulting from the employee’s service, and the provision is due to be mentioned in revenues in the financial year when such incentives are given. the recognition 5 see the methodology for presenting distributed profit in accounting, on destinations stipulated in art. 1, par. (1) in go no. 64/2001, concerning the distribution of profit in national companies, national corporations and commercial companies with integral or majority state capital, as well as in autonomous administrations, approved with amendments by law no. 76/2001, with subsequent amendments, methodology approved by ompf no. 128/2005 concerning some accounting regulations for economic agents (item ii in the annex). 6 see go no. 64/2001, art. 1, par.1, letter. e. 7 art. 1, par. 1, letter e, in go no. 64/2001, modified by go no. 61/2004 approved by law no. 414/2004, stipluates that „national companies, national corporations and commercial companies with integral or majority state capital, as well as autonomous administrations which engaged themselves and established their obligation to take part in the profit, as a result of their employees’ services for them, can offer these rights within the limit of 10% from the net profit, but not more than the equivalent of a medium monthly salary attained at the level of the economic agent, in the financial period which serves as a reference”. studies and scientific researches economic edition, no. 15, 2010 189 of such a provision takes place only when: a) the entity has a legal or implicit obligation to make such payments as a result of previous events, and b) a clear estimation of the obligation can be made. this provision is taken from ias 19 contents, employee benefits, items 17-22 regarding “profit-sharing and bonus plans”, according to which “the employees receive percents from the profit only if they remain a part of the entity for a specified period”. therefore, it is considered that such an obligation results from the employees’ service and, as a result, profit sharing must be recognized as an expense and not as a profit distribution. the evaluation of such implicit obligations reflects the possibility for some employees to leave the entity without receiving some percentage from the profit, and this justifies the registration of a provision. or, in our case, it is related to the distribution of profit for a completed financial period (concluded financial year closed), and it is known if the employees remained or not in that entity over that period, and the obligations for profit sharing are certain, without the likelihood of a subsequent event to confirm them. under the circumstances, we believe that this expense must be recognized concurrently as a debt towards the employees and not as a provision. and still, where is the contradiction? nowhere else than in the accounting regulations. judging all aspects, it is certain that a value cannot represent, at the same time, both a distribution of the net profit and an expense. although it is considered that such an obligation results from an employee’s service (as stipulated in the regulations), for a unitary regulation of these aspects, it is necessary to modify the guideline concerning the “distribution of profit in national companies, national corporations and commercial companies with integral or majority state capital, as well as in autonomous administrations”, in such a way that employees’ profit sharing would no longer appear among the destinations of “accounting profit after deducing the charge on profit”. inconsistency in accounting regulations concerning the approval of accounting loss covering accounting law no. 82/1991, republished in 2008 (art. 19, par. 4), stipulates that “reported accounting loss is covered from the profit of the financial year and the reported one, from reserves, share premium and share capital, according to the decision of the shareholders’ or associates’ general assembly. the same text, supplemented with the phrase “complying with current regulations”, can also be found in accounting regulations approved by ompf no. 3055/2009, item 249, par. 1. moreover, these accounting regulations stipulate that “in the absence of clear legal provisions, the order of sources for covering the accounting loss is left at the choice of the general assembly of shareholders and associates, respectively, at the management board’s choice”. we understand that, in such a case, the management board is the one to decide the order of sources for covering the accounting loss and that the decision of the general assembly is not necessary, and this contradicts the provisions in the accounting law. such a contradiction could be eliminated by replacing, in the accounting regulations mentioned above, the phrase “respectively, at the management board’s choice”, with the phrase “at the management board’s proposal”. on the necessity of an exemplifying model for explanatory notes to financial statements “loss covering” in conformity with accounting law8, annual financial statements should be accompanied, among other things, by the proposal for profit distribution or accounting loss covering. this way, among the accounting regulations applicable to economic agents, the romanian regulator elaborated a model of explanatory note, note 3 profit distribution, where all the 8 accounting law no. 82/1991, republished in official monitor no. 454/18.06.2008, art.29. studies and scientific researches economic edition, no. 15, 2010 190 possible destinations of the profit are mentioned. so as not to leave out the case in which the result of the financial year is loss, within the same model of explanatory note its is mentioned, in a footnote sending to the title, that “in case of covering reported accounting loss, the sources for its covering shall be mentioned”. we consider that, just as a model for an explanatory note was created, where the profit destinations are presented, in order to assist the ones preparing financial statements, it could be useful to have a model for an explanatory note where the sources for loss covering shall be presented. we mention that, in a study we undertook concerning the financial statements 12 economic agents, analyzing the extent to which the entities present, in explanatory notes, the supplementary information required by accounting regulations, we found out that none of the entities (in which the result of the financial year was loss: 3 out of 12 registered loss) presents the sources for loss covering. the reason for not presenting the information regarding the sources for loss covering could be the fact that, among the models for explanatory notes, there is no such model for this destination. our statement is based on the following aspect: analyzing the extent to which current models for explanatory notes are used, as indicated by the romanian regulator, we observed that all the entities in the study presented information, even though incompletely, in all the 10 explanatory notes to the financial statements. we consider that if the regulator had also elaborated an exemplifying model for an explanatory note named, for instance, loss covering, it is certain that the entities with losses would have also respected the requirement of presenting the information on the sources for loss covering. another argument supporting our statement refers to the attempt made by some of those who prepare financial statements to adapt the model created by the regulator in the following manner, not a very suitable one. figure no. 1. note 3 profit sharing, drawn up by s.c. “y” sa for such an explanatory note, named, for instance, loss covering, we consider the following presentation model to be more appropriate: figure no. 2. note 3 loss covering studies and scientific researches economic edition, no. 15, 2010 191 if it is desired that the loss covering should be made from the profit corresponding to the future financial year (s), then, in the explanatory note, the loss will be considered an “uncovered loss” (the loss is reported for future covering). another clarification seems imperative. the regulator’s use, in the footnote previously mentioned, of the phrase “reported accounting loss”, brings to the surface the following question: does it refer to the covering of the accounting loss of the pervious years, or to the one corresponding to the financial year which has just ended? since it concerns the notes to annual financial statements, these should make reference to the result of the current financial year, which has just ended. we consider the phrase “reported accounting loss” as inappropriate, being used for defining the loss in financial year n. the expression “current accounting loss”, or the phrase in the profit and loss account, “net loss of the financial year”, seems to be more suitable. conclusion for the time being, there are, in the romanian accounting regulations, a series of aspects which need clarifying or require amendments, as well as a series of problems still unresolved by the romanian accounting regulator. obviously, both the romanian regulator and the ones preparing financial statements, the professional accountants, must work hard to ensure the conformity of the information presented in the financial statements with the requirements established by means of accounting regulations concerning annual financial statements, in order to obtain credible and relevant information, comparable at the european and international level. bibliography 1. *** the accounting law no. 82/1991, republished in the official journal of romania no. 454/ 2008 2. *** the commercial companies’ law no. 31/1990, republished, with subsequent amendments 3. *** law no. 571/2003, regarding the tax code, with subsequent amendments 4. *** the order of the public finances minister no. 3055/2009 for the approval of accounting regulations in compliance with european directives, published in the official journal of romania no. 766/2009 5. *** the government ordinance no. 64/2001 on profit distribution of national societies, national companies and companies with integral or majority state capital, and autonomous companies, published in the official journal of romania no. 536/2001, approved with amendments by law no. 769/2001, with subsequent amendments 6. *** *** the government ordinance no. 61/2004, to amend paragraph (1) art. 1 of the government ordinance no. 64/2001 on profit distribution of national societies, national companies and companies with integral or majority state capital, and autonomous companies, approved by law no. 414/2004 7. the order of the public finances minister no. 128/2005, on certain accounting regulations applicable to economic agents, published in the official journal of romania no. 153/2005 8. *** www.bvb.ro. studies and scientific researches economic edition, no. 15, 2010 192 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro gender demographic disparities in bacau county oana ancuta stangaciu vasile alecsandri university of bacau anca_stangaciu@yahoo.com eugenia harja vasile alecsandri university of bacau eugenia.harja@ub.ro abstract gender demographic disparities existing in bacau county were determined by means of some demographic indicators such as: population, natural growth, live births, marriages, divorces, indicators which have been broken down by gender. the assessment of the disparities between men and women from the point of view of the demographic phenomena emphasize the fact that on the level of bacau county there is a surplus of female population, as during the whole period subjected to the analysis, the positive and respectively the negative natural growth for the male population were lower and higher respectively than the one registered in the case of the female population. the birth rate, marriage rate and divorce rate phenomena also changed significantly after 1990 ; thus, the average age of marriage increased, and the gender difference also had a certain growth, which caused a shift in the fertility intensity from the age group 20-24 to the very next one the 25-29 age group. keywords gender disparities; population; birth rate; marriage rate; divorce rate jel classification c19; j16 1. introduction the evolution of population in time, the changes that occur within the age structures and the demographic transition have a series of particular features for the female population and for the male population, thus being confirmed the existence of certain gender disparities in the evolution of the demographic phenomena. 2. methodology the assessment of the demographic phenomena (evolution of the population, of the birth rate, the death rate, the marriage rate, the divorce rate) from the point of view of gender disparities on the level of bacau county required the use of certain data bases for the period of time 1990-2013, taken over from tempo (https://statistici.insse.ro/shop/), on the site of the national institute of statistics. we should mention the fact that the value of the population registered on the 1st july for the period of time 2003-2013 is provisional, as it was calculated through the component method, using administrative data sources for the external migration. these sources do not cover the whole migration phenomenon, especially concerning the emigration. consequently, there is a serious undervaluation of this phenomenon which leads to an overvaluation of the population residing in bacau county; therefore, the data presented is provisional, as the number of the population is going to be recalculated. 30 https://statistici.insse.ro/shop/?page=tempo2&lang=en&context=11 gender demographic disparities in bacau county 3. evolution of the population from the point of view of gender disparities on 1st july 2013, the resident population of bacau county (provisional data) was of 707,045 inhabitants, 349,109 men (49.4%) and 357,936 women (50.6%). the negative values of the natural growth, together with the values of the migration rate, caused the population of the county to diminish year after year starting in 2002, with higher intensity in the case of men. the natural decrease of the population started in 2002, when the negative natural growth in the case of men was higher than the positive natural growth in the case of women and, starting with 2010, when there is also a decrease in the natural growth of the female population, the negative natural growth can be seen in the case of both male and female population. 36 5. 74 9 36 9. 93 0 36 7. 95 5 36 8. 89 3 36 9. 67 9 37 0. 08 2 37 0. 79 0 37 0. 98 1 37 2. 53 2 37 3. 30 0 37 4. 08 9 37 4. 81 7 36 1. 23 8 35 9. 98 1 35 8. 64 9 35 8. 73 5 35 7. 47 3 35 6. 54 7 35 5. 30 3 35 4. 11 5 35 3. 08 9 35 1. 88 4 35 0. 23 6 34 9. 10 9 36 9. 44 8 37 3. 39 3 37 1. 19 1 37 2. 22 6 37 3. 22 2 37 4. 08 5 37 4. 67 3 37 5. 15 0 37 6. 36 2 37 7. 47 7 37 8. 67 2 37 9. 97 1 36 5. 99 2 36 5. 02 4 36 4. 31 2 36 4. 78 3 36 3. 93 8 36 3. 29 7 36 2. 82 2 36 2. 06 1 36 1. 55 2 36 0. 42 0 35 9. 03 6 35 7. 93 6 330.000 335.000 340.000 345.000 350.000 355.000 360.000 365.000 370.000 375.000 380.000 385.000 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 20 13 male female figure 1. evolution of the resident population by gender in bacau county for the period of time 1990-2013 (%) source: processing of the data collected from nis for the whole period of time, the positive and the negative natural growth respectively in the case of the male population was lower and respectively higher than the one for the female population, due especially to the male over mortality. 28 40 20 11 15 26 10 54 91 4 60 4 22 3 33 2 5 91 37 7 41 8 -9 3 -4 83 -6 52 40 9 -4 10 -9 6 -3 31 -6 95 -7 06 -1 07 4 -8 55 -9 13 29 98 21 71 18 12 14 19 15 57 10 57 65 5 98 6 11 52 10 73 93 3 67 7 12 3 4 35 5 13 7 3 72 24 4 42 8 -1 2 -2 48 -4 21 -4 15 -4 95 -1 25 3 -1500 -1000 -500 0 500 1000 1500 2000 2500 3000 3500 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 20 13 -27000 -17000 -7000 3000 13000 23000 33000 43000 53000 63000 natural increase of the population male natural increase of the population female net settling of the residence figure 2. natural increase by gender and the rate of the migration with residence in bacau county, for the period of time 2000-2011 source: processing of the data collected from nis thus, while in 1990 the positive natural increase of the male population was only 5.3% lower than that of the female population, after 1996 the gap becomes larger, so that in 2013 the natural decrease of the male population was 2.5 times higher than the 31 stângaciu, harja one registered in the case of the female population. the rate of the migration with residence was negative during the whole period subjected to the analysis. 1990 2013 -40000 -30000 -20000 -10000 0 10000 20000 30000 40000 04 ani 10-14 ani 20-24 ani 30-34 ani 40-44 ani 50-54 ani 60-64 ani 70-74 ani 80-84 ani -40000 -30000 -20000 -10000 0 10000 20000 30000 40000 04 ani 10-14 ani 20-24 ani 30-34 ani 40-44 ani 50-54 ani 60-64 ani 70-74 ani 80-84 ani figure 3. age pyramid in bacau county for 1990 and 2013 source: processing of the data collected from nis the age pyramid mirrors in the most accurate way the chronicle of the generations, emphasizing the disparities in the structure of the population, by age and gender. the decrease of the young population narrowed even more the base of the pyramid. compared to 1st july 1990, in 2013 we can notice a decrease in the percentage of the young population (0-14 years old) from 27.0% to 16.1%, and an increase in the elder population (65 and over 65) from 8.6% to 14.1%. on the other hand, the percentage of the adult population (15-64 years old) slightly increases in 2013 compared to 1990 from 64.4% to 69.8%. the population of bacau county continues to be characterized by an excess of female population both on the whole and on the categories of age over 45, and even more obviously for the category of age over 80, when the rate was of 1,538 women for 1,000 men. 4. birth rate from the point of view of gender disparities 6. 35 6 5. 75 9 5. 37 9 4. 91 9 5. 06 1 4. 81 4 4. 67 0 4. 61 6 4. 78 7 4. 58 1 4. 60 6 4. 28 6 4. 21 8 4. 10 6 4. 00 4 4. 12 3 4. 20 2 4. 14 2 3. 96 7 3. 88 5 3. 71 5 3. 54 1 3. 60 9 3. 35 1 6. 11 0 5. 43 4 5. 02 9 4. 72 8 4. 80 8 4. 47 1 4. 39 9 4. 48 9 4. 59 8 4. 65 4 4. 37 5 4. 12 9 3. 77 0 3. 81 2 3. 84 0 3. 80 2 3. 93 9 3. 92 5 3. 91 3 3. 65 7 3. 59 0 3. 31 7 3. 37 2 3. 32 1 2.000 2.500 3.000 3.500 4.000 4.500 5.000 5.500 6.000 6.500 7.000 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 20 13 male female figure 4. evolution of the live births on gender in bacau county for the period of time 1990-2013 source: processing of the data collected from nis 32 gender demographic disparities in bacau county the couples’ freedom of deciding on the number of children they want, the requirements of continuous professional training, the social instability and the unemployment are among the main causes which led to the decrease in the number of the live births year after year. during the last years, we can notice that the rhythm in which the birth rate decreases is lower; thus, the number of live births in 2013 was much lower than the one registered in 1990, but compared to the previous year there were only 309 less children born. in 2013, the birth rate was of 9.4 live births per 1000 inhabitants compared to 16.5 ‰ in 1990, and more than half of the number of children born alive were boys, the report being of 107.0 boys per 100 girls registered in 2012 and of 100.9 in 2013. 68 ,9 61 ,5 56 ,6 52 ,0 52 ,4 48 ,7 47 ,1 46 ,8 48 ,0 47 ,3 45 ,9 42 ,8 43 ,2 42 ,7 42 ,1 42 ,5 43 ,9 43 ,9 43 ,1 41 ,6 40 ,5 38 ,3 39 ,2 37 ,6 16 ,5 14 ,8 13 ,9 12 ,9 13 ,1 12 ,3 12 ,1 12 ,1 12 ,4 12 ,2 11 ,9 11 ,1 11 ,0 10 ,9 10 ,8 10 ,9 11 ,2 11 ,2 10 ,9 10 ,5 10 ,2 9, 6 9, 8 9, 4 0 10 20 30 40 50 60 70 80 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 20 13 live births per 1000 w omen during her f ertile lif e live births per 1000 inhabitans figure 5. evolution of the birth rate and the fertility rate in bacau county for the period of time 1990-2013 source: processing of the data collected from nis the evolution of fertility was influenced, on one hand, by the demographic behaviour of the couples (which led to smaller families) and, on the other hand, by certain modifications in the number and the structure of the fertile population segment. the level of fertility diminished significantly compared to 1990. thus, compared to 1990, it kept being low (37.6 children per 1,000 women in 2013, compared to 68.9 children in 1990). 28 706 1.670 1.896 1.494 728 147 3 0 0 500 1000 1500 2000 2500 3000 3500 4000 <1 5 15 -1 9 20 -2 4 25 -2 9 30 -3 4 35 -3 9 40 -4 4 45 -4 9 >5 0 1990 2013 figure 5. number of live births by age groups of the mothers in bacau county in 1990-2013 source: processing of the data collected from nis 33 stângaciu, harja most newborns have mothers between 25-29 years old, this age group continuing to have an important contribution to the evolution of fertility (28.4% of the total live births in 2013), while the fertility for the age group 20-24 had the most significant decrease (from 45.1% of the total live births in 1990 to 25.0% in 2013). due to the more and more frequent phenomenon of postponing the pregnancy, we noticed a gradual shift in the fertility intensity for the age group 20-24 to the next one – the 2529 age group. 5. marriage rate from the point of view of gender disparity as direct consequence of the major modifications that occurred in the romanian society, the marriage rate phenomenon suffered great changes. before 1989, there were two characteristics that defined the marriage rate in romania: the average age at first marriage which was quite low and the high percentage of the people who got married at least once during their life. the modification of the living conditions in the context of the new market economy, the higher requirements concerning the level of qualification and education for getting a stable job, the lack of certain advantages that should stimulate starting new families and the disappearance of restrictions imposed on the type of cohabitation, all these influenced the young people to postpone marriage more frequently. however, in the romanian society, the prevalent type of union between men and women is still the legal marriage. in 2013, the number of marriages in bacau county decreased compared to 1990 by 49.9%, the marriage rate reaching in 2013 the value of 4.6 marriages per 1000 inhabitants, compared to 8.7 as it was registered in 1990. 26 ,4 26 ,5 26 ,8 26 ,9 2 7, 5 27 ,9 27 ,8 28 ,0 28 ,0 28 ,3 28 ,6 2 9, 2 29 ,2 29 ,5 30 ,0 30 ,2 30 ,4 30 ,6 30 ,5 30 ,6 30 ,6 31 ,1 31 ,2 31 ,5 23 ,3 23 ,4 23 ,4 23 ,4 23 ,7 24 ,0 24 ,1 24 ,3 24 ,4 24 ,6 24 ,9 25 ,3 25 ,5 25 ,9 26 ,1 26 ,4 26 ,6 26 ,8 26 ,7 26 ,9 27 ,0 27 ,4 27 ,5 27 ,9 20 22 24 26 28 30 32 34 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 20 13 mean age at marriage male mean age at marriage f emale mean age at f irst marriage male mean age at f irst marriage f emale figure 6. evolution of the age at marriage by gender in bacau county in the period of time 1990-2013 source: processing of the data collected from nis in 2013, the average age at first marriage increased compared to 1990 by 5.1 years in the case of men and 4.6 years in case of women. this fact made the gender difference even greater, its value reaching 3.6 years in 2013. the increase in the average age at first marriage was caused by the decrease in the marriage rate by age, especially in the case of the early ages, up to 25. 34 gender demographic disparities in bacau county 6. the divorce rate from the point of view of gender disparities the romanian society continues to be a society in which the family based on legal marriage is still promoted and its stability is encouraged. the average length of marriage which ends in divorce increased in 2013 by 3.7 years compared to 1990. after the phenomenon had a boost in intensity in the 90’, the number of divorces reported to the number of marriages remained relatively constant during the last years, with even a descending trend. 37 ,2 36 ,7 36 ,8 35 ,9 36 ,2 35 ,6 36 ,1 36 ,5 36 ,7 36 ,8 37 ,5 38 ,1 38 ,3 38 ,9 38 ,9 39 ,6 40 ,6 41 ,2 40 ,5 41 ,1 41 ,3 41 ,7 33 ,6 32 ,9 33 ,2 32 ,5 33 ,3 32 ,3 32 ,5 32 ,6 33 ,2 33 ,4 34 ,0 34 ,5 34 ,6 35 ,1 35 ,1 35 ,7 36 ,7 37 ,2 36 ,5 37 ,0 37 ,4 37 ,6 0 5 10 15 20 25 30 35 40 45 19 90 19 91 19 92 19 93 19 94 19 95 19 96 19 97 19 98 19 99 20 00 20 01 20 02 20 03 20 04 20 05 20 08 20 09 20 10 20 11 20 12 20 13 divorces by age male divorces by age f emale figure 6. evolution of the average age at divorce by gender in bacau county in the period of time 1990-2013 source: processing of the data collected from nis the changes that occurred in the marital behaviour of the population are also reflected in the evolution of divorce. the fact that marriages at an early age and the young families with children were gradually replaced by late, postponed marriages also caused a transition of the average age at divorce. the average age at which men decide to end a marriage through divorce is on average about 4 years higher than in the case of women. the average age at which married people decided to divorce increased by approximately 4 years compared to 1990, in the case of both men and women. 7. conclusion after the assessment of the gender disparities from the point of view of the evolution of demographic phenomena in bacau county, we could notice that the population in our county continues to be characterized by an excess female population due to the negative natural growth of the male population which was greater than the one registered in the case of the female population. this excess in female population also caused an increase in the percentage of women from 1,010 women per 1,000 men in 1990 to 1,025 women per 1,000 men in 2013, although more than half of the number of the live births were boys, the report of live births being of 107 boys per 100 girls in 2012 and 101 boys per 100 girls in 2013. there were also changes in the marital behaviour; thus, the average age at first marriage increased by 5.1 years for men and 4.6 years for women compared to 1990, fact which caused the gender differences to become more accentuated, reaching in 2013 the value of 3.6 years. these 35 stângaciu, harja modifications also reflected in the evolution of divorces. the average age when men and women decide to end a marriage through divorce increased by approximately 4 years compared to 1990, and the difference between the average age for men and the average age for women who decide to end a marriage through divorce is also about 4 years. references caldwell, j. (1982), theory of fertility decline, academic press, new york. kabeer, n. (1996), gender, demographic transition and the economics of family size: population policy for a human-centred development, geneva, united nations research institute for social development. filmer, d. (1999), the structure of social disparities in education: gender and wealth, review policy research report on gender and development working paper series, no. 5, pp. 1-66. harja, e. (2014), analysis of the marriages and divorces seasonality in romania compared to bacau county during 2010-2013, studies and scientific researches. economics edition, no 19, pp. 38-44. stângaciu, o. a. (2013), equality of opportunity between men and women on the labour market – the gender pay gap within the eu member states, studies and scientific researches. economics edition, no 18, pp. 95-100. 36 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro knowledge management in a company petrică stoica court of accounts bacău petricastoica@yahoo.com ovidiu leonard turcu “vasile alecsandri” university of bacău t_ovidiu@softhome.net abstract all organisations are primarily interested in maintaining and increasing intellectual capital assets, and knowledge management represents only a manner of supporting the satisfaction of this interest and of laying stress on this type of assets. a mistaken conception, according to which at the level of a company there is a finite knowledge store that can be “managed”, reflects nothing but the fact that, at the beginning, many companies have overlooked the general aim of their business. the intangible part is immaterial, difficult to describe, quantify and measure. the intangible asset has and creates value and that is why the evaluation of intellectual property does not represent a simple activity. from a modern viewpoint, organisational learning does not consist only in obtaining new knowledge, but also considers its employment in carrying out the activities of the company, and so it contributes to the generation of new knowledge. the success of companies depends on the personnel’s ability to understand, manipulate and develop information. in case of epistemic economy, the improvement of the innovation capacity, the creation of value and wealth are based on the division of knowledge. keywords business; knowledge; companies; management; economy jel classification o10; m10 in specialised literature, knowledge management represents the conceptualization of a company as an integrated system of knowing and leading a company so that knowledge can be used in actual fact. the first romanian study related to knowledge management was published by ştefan iancu, who emphasized the ideas of intellectual capital and economic organisation. in relation to knowledge, management is viewed in two ways: • as management of the company, a case in which it is concerned with the use and integration of various types of knowledge; • the management of knowledge as such. a possible definition of knowledge management could be the similarity with a subject which promotes an integrated approach with the aim of identifying, managing and dividing all the informational assets of a company. (apetroae m., 2004.) informational assets consist in databases, documents, policies and procedures as forms of expertise and experience at the level of individual members of the organisation. in 2001, the audit and consultancy company kpmg defined knowledge management as follows: “knowledge management is a collective designation for a group of 261 mailto:t_ovidiu@softhome.net stoica, turcu processes and practices employed by organisations in order to improve their market value, by augmenting the efficiency of generating and employing intellectual capital”. intellectual capital must not be confused with knowledge management. all organisations are primarily interested in maintaining and increasing intellectual capital assets, and knowledge management represents only a manner of supporting the satisfaction of this interest and of laying stress on this type of assets. knowledge management is a process that takes place within a company, while intellectual capital has implications which cover the entire range of operations undertaken by the company. according to certain opinions, knowledge cannot be administered, whereas the culture that leads to the division of that knowledge can be managed. this statement is partly true in case of tacit knowledge, which is not codified and cannot be stored; due to these reasons, tacit knowledge management represents perhaps the most difficult component of the general management of knowledge. in a company, knowledge can be stored partially by means of a set of managerial and technological procedures and subsequently stored in adequate forms and locations, or promoted by way of internal communication networks. however, another part will maintain its residual, tacit character, continuing to exist only in the conscience of the employees or in the interpersonal relationships they establish. the term “worker in the field of knowledge” (“knowledge worker”) was coined by peter drucker (drucker p., 1999.), a management theoretician, whose prediction consequently proved to be well-grounded, thus anticipating the transformation of knowledge in an essential economic resource. a mistaken conception, according to which at the level of a company there is a finite knowledge store that can be “managed”, reflects nothing but the fact that, at the beginning, many companies have overlooked the general aim of their business. the knowledge society represents a new economy in which the capacity to assimilate and convert new knowledge in order to create new services and products has become predominant. in the knowledge society, innovation seeks to improve productivity, not only the classical one in relation to work and capital, but also new productivity in connection with natural energy and material resources or environment protection. that is why a new economy involves encouraging the creation and development of innovative companies, which have their own knowledge structure. certain authors defined the difference between the old/traditional and the new economy as follows: in the old economy tangible goods count, whereas in the new economy intangible assets matter because they create value. the intangible part is immaterial, difficult to describe, quantify and measure. the intangible asset has and creates value and that is why the evaluation of intellectual property does not represent a simple activity. knowledge society is a fundamental necessity in order to ensure a sustainable society from an ecological viewpoint because in the absence of scientific knowledge and technological knowledge as well as their management it will be impossible to produce goods or the technological organisations and transformations which are necessary for laying the basis of progress in the twenty first century. as a result, the value of knowledge assets can significantly exceed the value of tangible assets. at the global level, the store of knowledge increases much faster than it did in the past. 262 knowledge management in a company a decreased level of dependence on classical resources takes place in conjunction with the amplification of this knowledge store, and knowledge gradually becomes central, as the leading capital of the firm. the knowledge-based economy represents a new economy, which is totally different from the type of industrial economy. the basis for carrying out change processes is represented by the transformation of the company in an organisation that learns. roger e. bohn’s definition of learning is useful from this perspective: “learning is evolution of knowledge over time” (bohn, 1998.). the transformation of a company in an organisation which learns is a process that is not begun or performed spontaneously. it is for the top management of the company to decide whether the status of “learning company” is a strategic target for it or not. from a modern viewpoint, organisational learning does not consist only in obtaining new knowledge, but also considers its employment in carrying out the activities of the company, and so it contributes to the generation of new knowledge. organisational learning must be conceived in all its complexity and a learning company involves, first of all, the existence of employees who learn. consequently, each employee must attempt to possess a type of thinking and behaviour which is centred on learning. the key-elements are intensive communication at the level of employees in the firm and their strong motivation to obtain, protect and integrate knowledge into the organisation. the main objective of knowledge management refers to the fact that it allows organisations to permanently improve their knowledge and become organisations that learn. most economic theories emphasize the identification, formalization, memorization and employment of already existing knowledge, without paying attention to the identification of the manner in which new knowledge is created within companies. the generation of economic knowledge or other types of knowledge must be attributed mainly to individuals because companies cannot create knowledge in the absence of the human factor, and it is their mission to encourage creative individuals, thus producing the proper context for the creation of knowledge. at the level of a company, the creation of knowledge must be seen as a process of amplifying the knowledge created by individuals and of crystallizing that knowledge as a part of the explicit knowledge base of the organisation. a company is an organic unity and plays an important role in a knowledge-based economy because it is the place where information is produced and used. the success of companies depends on the personnel’s ability to understand, manipulate and develop information. the revolution in the field of information technology brought forth various possibilities to codify information, the cost of transmitting it becoming progressively lower (for instance, e-commerce and e-business). due to the information possessed by the personnel in order to make best use of its potential, the importance of teamwork and job sharing will increase. many corporations have implemented programmes for the dissemination of knowledge and information between two subsidiaries, and the stimulation of the innovation process takes place by means of training and lifelong education courses. in case of international knowledge transfer, communication between the subsidiaries of the same firm bears special significance. in the organisational environment, knowledge is the result of transforming information into the ability to perform efficient action, by means of integrative 263 stoica, turcu assimilation and understanding, followed by operationalization in given contexts. knowledge can be recorded in the brains of an individual or stored in organisational processes, products, facilities, systems or documents. drucker (1998) briefly describes the historical and cultural approaches to knowledge, comparing socrates’ “self-knowledge” philosophy with protagoras’ view, according to which knowledge represents “the ability to know what to say and how to say it well”. drucker considers that the latter interpretation has dominated, until recently, the western learning system. it views the current knowledge concept as knowledge “proved in practice” and focused on results. in the traditional economy of an industrial type the roots of productivity boosts and of the creation of surplus value and wealth are found in the division of labour, together with specialized work. in case of epistemic economy, the improvement of the innovation capacity, the creation of value and wealth are based on the division of knowledge. the phrase “division of knowledge” refers to a complex process, which belongs to large interactional social groups by means of which knowledge is generated and employed efficiently. the division of knowledge involves both the specialization and differentiation of knowledge, as well as the process of dividing or integrating knowledge domains, by means of which it is used for solving various problems. the notion of “intellectual capital” is associated with the transformation of knowledge in something that has value – in other words, in intellectual “material”, which is formalized and intensified in order to add value to it. in their activity, companies construct representations about their own knowledge. they deal with the challenge of finding ways to make good use of what they know, although, paradoxically, they are not totally aware of what they know, or of what they do not know. “man can neither seek what he knows, nor what he doesn’t know. he cannot seek what he knows because he knows; he cannot seek what he doesn’t know because he doesn’t know what to look for” (socrates). from this perspective, the statement made by lewis platt, former ceo of hewlettpackard, is also significant: “if hewlett-packard were more aware of what it knows, we could become three times more profitable”. the foundation of the organisations’ activities and those of their actors on knowledge makes the delimitation between the theoretical and applied aspects remain purely conventional in the domains associated with this evolution (knowledge management, organisational learning, and intelligent systems). the american and west-european vision, which takes shape in organisational environments with predominantly individualistic values, places the dissemination and use of knowledge first; on the contrary, the japanese view focuses on the production of knowledge, its dissemination being implicit in a traditional environment that is much centred on group values. the knowledge based economy, which includes today even the smes from romania, alongside with other types of organizations, puts a great emphasis on the exploitation of the intellectual capital. each country, company and individual depends increasingly more on knowledge, which materializes in: patents, skills, technologies, and customer information about suppliers. at the level of smes, the technology and the associated processes act on the individual knowledge, and especially on the side of the intellectual tacit component. the management and the leadership are a powerful integrator in the nonlinear segment. the leadership is important by its power to act on knowledge, on the intelligence and on the individual values. the organizational vision 264 knowledge management in a company and mission are also interesting integrators, which act mainly on the individual emotional intelligence. the organizational culture appears as a powerful integrator, since it acts mainly on the individual intelligence and on the values, creating models of the organizational behavior (mironescu r. at al. 2013) in conclusion a series of companies from different economic and cultural areas have transformed their ordinary activity in a research environment but also in a learning one, as suggested by the new concepts of “knowledge centre” or “corporate university”. significant achievements, especially at the level of new solutions for knowledge management, have been obtained in case of firms that produce both intellectual goods and intellectual-intensive goods. among the most convincing examples we can quote the cases of companies like ernst & young, microsoft or bucknan laboratories, ericsson. we can also add those from the category of public institutions, such as the governmental authorities from scandinavian countries, which have implemented the system of negotiated economy based on the values of social consensus and professionalism. as a general rule, the promotion of these developments adhere to the principles of the knowledge society by applying selectively the system of public intellectual good (with free access), which has become informational content for virtual communities. references apetroae, marin (2004), capitalul intelectual şi economiile epistemice, opinfo, bucureşti. barney, j. b. (1986), strategic factor markets: expectation, luck and business strategy, management science, 32(10) oct., 1231-1241. barney, j. b. (1991), firm resources and sustained competitive advantage, journal of management, 17/1. barney, j.b. (1996), the resource-based theory of the firm, organization science, 7(5) (september-october), 469-476. bohn, roger e. (1998), measuring and managing technological knowledge, in dale neef a. o. , eds., the economic impact of knowledge, butterworth-heinemann, boston, 295314 brătianu, c. (2005b), schimbarea de paradigmă în managementul universitar românesc, revista de management şi inginerie economică, 4(3), 7-23. brătianu, c. (2006), un model de analiză a capitalului intelectual organizaţional, management & marketing, 1(3), 17-32. brătianu, c. (2008), leadership and management in the transition romanian higher education system, management & marketing, 4(2), 21-36. brătianu, c., jianu i. (2007), the vision and mission of the university. case study, management & marketing, 4(2), 37-46. brătianu, c., vasilache s. (2009), evaluating linear-nonlinear thinking style. for knowledge management education, management & marketing, 4(3), 3-18. drucker, p. (1999), knowledge management in california, management review, 41(2). drucker, p. (1999), societatea postcapitalistă, image. drucker, p. (2001), organizaţiile viitorului, teora. feraru a. (2009), the concept of knowledge and knowledge the management in the romanian business field, studies and scientific researches economic edition, 14, 137-141. feraru a. (2011), knowledge management within organisations, annals of the oradea university. fascicle of management and technological engineering, ix (xix), 1, 157160. 265 stoica, turcu fox, t., ward, h., howard, b. (2002), public sector roles in strenghthening corporate social responsibility, a baseline study, world bank, october, p. 1-5. kelleher, d., levene, s. (2001), knowledge management: a guide to good practice, pwc, new york. kim, c., manborgue, r. (2003), fair process: managing in knowledge economy, motivation people, 1. mironescu r., feraru a., drob c. (2013), particular aspects in the intellectual capital management of the romanian smes, proceedings of the 5th european conference on intellectual capital, 1, 593. nonaka, i., takeuchi, h. (1995), the knowledge creating company: how japanese companies create the dynamics of innovation. oxford university press, new york. petrash g. (2002) , knowledge management. classic and contemporary works, masschusetts institute of tehnology. roşca ion gh., păunescu c., pârvan c. (2010), shaping the future of higher education in romania: challenges and driving factors, management & marketing, 5(1), 57-70. scârneci florentina, (2011), who are the romanian managers and how they identify themselves?, management & marketing, 6(1). stolojan, theodor (2002), demitizarea tranziţiei romaneşti, paper presented at simpec conference, braşov, 17-18 may 2002. 266 http://www.managementmarketing.ro/autori.php?var%5b22%5d=en&var%5b0%5d=autori&var%5b1%5d=florentina%20sc%c3%82rneci http://www.managementmarketing.ro/arhiva.php?var%5b22%5d=en&var%5b1%5d=1&var%5b3%5d=2011&var%5b2%5d=219&var%5b20%5d= http://www.managementmarketing.ro/arhiva.php?var%5b22%5d=en&var%5b1%5d=1&var%5b3%5d=2011&var%5b2%5d=219&var%5b20%5d= microsoft word harja 2 studies and scientific researches. economics edition, no 18, 2013   http://sceco.ub.ro  45   the main demographics changes in the population of bacău county at the last census eugenia harja “vasile alecsandri” university of bacău eugenia.harja@ub.ro abstract livestock population and its structure is the starting point for all development strategies at both micro and macro level, reason for which accurate knowledge of it is one of the main objectives of official statistics in each state. the analysis aims to highlight the major changes produced after the 90s in terms of population of bacău county and its structure, with time effects on economic and social activity. both the 2002 and 2011 census, bacău was top of the list with an absolute decrease of the population. this was a concern as it has emerged over time as a stable phenomenon. the main reason for the decrease was due to external migration of the population and secondly because of the internal migration flows of population moving towards large economic centers in the country and abroad that attract labor. as most of the migrants are young and active age groups, this phenomena has led to an aging population and to imbalances that can be observed in the age pyramid, with negative effects becoming larger in the future. keywords census; stable population; demographic aging jel classification c10; j10; j11 1. the importance of knowing the population and methodological notes stable population in both actual and structured after various features, underpins all marketing research, development strategies, be it macroeconomic level, or company strategies. the population is the one that provides labor resources but also that consumes work results, therefore it cannot be excluded from any study, and hence the importance of knowing it closely to the reality. census of the population is in this regard the largest statistical research in demography, providing a large number of data on the population that there cannot be found in current statistical surveys. the census surprises aspects of both internal and external migration without documentation, therefore non-existent in the administrative sources. in general , the stable population, according to the methodology, includes all persons living at the time of the census for at least one year, or that came to town with the intention of staying for at least one year, whether or not they had legal documents, whether they were romanian or foreign citizens. 2. stable population dynamics at the latest census the population of bacău county recorded an upward trend reaching its peak at the 1992 census, when it was about 1,8 times higher than in 1948. after this year, the evolution changed in a significant negative trend. privatization of large industrial harja  46   enterprises in the county, which attracted most of the labor force, significant restructures of them that eventually dissolved many, led to a massive internal migration, but especially foreign. bacău was the county facing the largest loss of actual people in the last two censuses. the stable population at the last census was very close to the one in year '66. 414.996 507.937 598.321 667.791 737.512 706.623 616.168 60.480 144.911 201.917 244.263 371.305 326.317 267.141 354.516 363.026 396.404 423.528 380.306 349.027 366.207 0 100000 200000 300000 400000 500000 600000 700000 800000 25 ianuary1948 21 february 1956 15 march 1966 5 ianuary1977 7 ianuary 1992 18 march 2002 20 october 2011 total urban rural figure 1 evolution of the stable population of bacău county in total and average at the last 7 source: own calculations based on data from the statistics institute of bacău county if at country level there were lost 1,56 million people, bacău county has lost 90.455 people, with -12,8 % compared to the 2002 census, being the 9th district in terms of relative decrease. because of this great decrease, the county’s place in the hierarchy of the country was changed from 6 in 1992 and 2011, to number 9, after bucharest and counties like: iaşi, prahova, cluj, constanţa, timiş, dolj and suceava. from the northeast region bacău was surpassed by suceava, which decreased, but to a much lesser extent. this way, the share of total population in the region has changed, from 3,26% to 3,06 % in the last census. if rural stable population fluctuated somewhat around 370 thousand people, urban population has experienced large variations from a minimum of 60,4 thousand in '48 to over 6 times in '92, so that at the last census to decrease to 267,1 thousand people. unfortunately, even the most optimistic scenarios do not lead to positive county population projections. 3. changes in the population structure massive population decreases between the last two censuses not occurred evenly across age, sex and areas; this worsening the imbalance that was already taking shape in the 2002 census. the main demographics changes in the population of bacău county at the last census  47   3.1 changes in age structure, sex and life decrease in the population has been primarily done in the detriment of the ages that are part of the workforce, which correlated with a decrease in birth rates have led to an aging population with long-term effects for the generations who will be retiring. figure 2 the last two census age pyramid, bacău county source: own calculations based on data from the statistics institute of bacău county overlap on the same graph of the age pyramid from the last two censuses in figure 2 is particularly relevant for the statements above. massive loss of effective population aged 0-35 years, and on the other hand, increasing the workforce aged over 53 years, have narrowed the bottom of the pyramid, making it very fragile in terms of population, with social-economic consequences if we think of the few who will soon have to support an inactive population (children and elderly) becoming more numerous. 0 1 2 3 4 5 6 7 0 1 2 3 4 5 6 7 populatia stabila,dupa varste (in mii persoane) ( masculinfeminin masculin 2011 feminin 2011 masculin 2002 feminin 2002 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100+ harja  48   25,0 20,3 18,0 18,2 15,3 12,2 36,7 41,4 40,0 10,8 9,8 13,3 5,9 8,9 9,2 3,4 4,3 7,3 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 1992 2002 2011 ani under 15 years 15-24 year 25-54 year 55-64 year 65-74 year 75 and over    figure 3 structure of the population by big groups of aging at the last 3 census source: own calculations based on data from the statistics institute of bacău county the effect of changes in age structure as can be seen in figure 3. if at the census of 1992 the group of under 20 years represented 34,3% of the total population, it fell to 24,3% in 2011, while the group of 65 and over increased from 9,3% to 16,5%. demographic aging of the population is observed in the development of specific indicators such as the rate of population aging and demographic dependency ratio for adults. thus, in bacău came back in 1992 a number of 372 elders (65 and over), on average at every 1000 young people (under 15), and in 2011 the index increased 2,5 times, averaging 916 elders at 1000 youngsters. similarly, if in 1992 came back in average 142 elders at 1000 elderly people (15-64 years), the index reached 2011 the level of 252 ‰. the same phenomenon can be seen if we compare the evolution in time of the average age of bacău county population, shown in figure 4. from an average age of 36,5 years in the 1992 census, it reached 40,2 years in 2011, registering in less than 10 years an increase by 3,7 years. contrary to expectations, the population is more elder in urban than in rural areas, the average age being 40,9 years in urban and 39,7 years in rural areas, largely due to a higher birth rate in rural areas. aging phenomena was more pronounced throughout the city, where the average age between the two censuses has increased by 5,1 years, while in rural areas it increased by 2,6 years. compared to the national average, the average age is lower in total in bacău by 0,4 years, but is higher by 0,6 years in urban areas. at the country level, the situation is contrary to bacău county, the population being aged in rural than in urban areas. the main demographics changes in the population of bacău county at the last census  49   36,5 35,8 37,1 35,5 37,5 40,2 40,9 39,7 38,8 41,6 32 34 36 38 40 42 44 total urban rural male female 2002 2011   figure 4 the average age of the stable population in the last two censuses of bacău county, by area and sex source: own calculations based on data from the statistics institute of bacău county aging phenomena has increased even more for women than men. thus, for women, the average age increased in about 10 years by 4,1 years, reaching 41,6 years in 2011 as compared with 38,8 years for men and an addition of only 3,3 years. in both sexes the national average age is higher than the county of bacău. if you could compare the two age pyramids, it will be found that in rural areas there is the greatest imbalance by age and sex. both the rural bottom and top of the pyramid are large compared to the middle, that actually forms the active workforce and financially support both base and top, respectively the children through their allocations and the elderly with the pensions and social benefits they receive. the imbalance in rural areas is grater than in urban areas and in terms of population structure by sex . in rural men outnumber women at most ages groups under 55, the largest discrepancy being groups 19-25 years (by -10% up to -17%) and 37-52 years (with differences ranging between 10% and 30%) groups in the active population, while for the group of more than 56 years, the women surpass men numerically except the age of 99 and 100 years. migration of a massive segment of the working age of female population in the urban areas, it can be seen if we compare the two pyramids. in urban areas, in all age groups between 34 and 97 years , women exceed men numerically . 3.2 changes in ethnic and confessional structure at the census of 2011, due to the absence from home of a large number of people, for those who could not declare the neighbors, the information was retrieved from administrative sources, which made for these people not to be possible to be declared the ethnicity, language tongue and religion. this is also the case of those for whom information was reported by neighbors, relatives, acquaintances and according to the methodology were not allowed to respond to these "sensitive" variables on behalf of those for whom they responded. thus, for bacău data was collected about ethnicity by free statement from a total of 579.580 people out of a total of 616.168, which leaves a percentage of 5,94% of the total for which the ethnicity is unknown. for this reason, harja  50   for better comparability with the 2002 census population structure, it has been calculated only for a total of 579.580 people who answered the question. the majority population at the last census had romanian nationality, numbering 558.507 people, accounting for 96,36 % of the total. there was declared a total of 15.284 roma people (2,64 % of total), a total of 4.208 hungarian people (0,73 % of total). the many roma communities are in: corbasca, valea seacă, buhuşi, bacău, moineşti, dărmăneşti, ştefan cel mare, blăgeşti, buciumi, coţofăneşti, comăneşti, parava, berzunţi, gura văii and livezi, in the other areas being below 200 people. the most numerous communities of hungarians, over 100 people, in descending order are found in the following localities: ghimeş-făget, răcăciuni, agăş, pârjol, cleja and bacău.there were also declared 829 csangos, 99 germans, 91 italians, 51 turks, the other ethnic groups having a small number of people in the county. compared to the previous census, the share of roma increased in total from 1,68% to 2,64%, while the share of romanians decreased from 97,47% to 96,36 %. romanian decrease in weight was certainly influenced by the fact that probably most of the people for whom data were collected from other sources (neighbors, relatives, or administrative) and the ethnicity could not be recorded, were romanian . same issue also with the declared religion. a total of 470.560 people declared their religion as the orthodox (81,22% of the total people declared ), 96.490 people roman catholics (16.65%), 5.492 people with pentecostal religion (0,95%), other denominations with a much smaller share in total. the most numerous communities of the roman catholic religion (between 12,5 thousand people and 2 thousand) are in the following localities: bacău, cleja, nicolae bălcescu, oituz, mărgineni, pârgăreşti, faraoani, oneşti, răcăciuni, gârleni, luizi-călugăra, târgu-trotuş, ghimeş-făget, slănicmoldova and gioseni. 3.3 changes in population structure by marital status at the last census, in bacău there were a number of 237.303 single people, of which 56,3% were male and 43,7% female. legally married were a number of 147.058 men and 148.529 women and 11.713 men and 13.884 women were divorced. a total of 11.655 men were widowed, while widows were almost 4 times as many (45.947 people), the result of a higher average lifespan in women than in men. in consensual union (cohabiting), there were 20.126 people that lived at the time of the census, accounting for 3,3% of the total stable population. compared with the population structure by marital status at the national level, there are not significant diferences at county level. in the county, between the two censuses, major changes occurred in the structure of the segment of the widow population, that share grew from 3,4% in 2002 to 9,35% in 2011, and also a decrease in the share of people divorced, and a slight decline in the married population. changes in structure between the two censuses can be seen easily in figure 5. increase by 75,6% is seen in the number of people who declared they live in a consensual union, from 11.460 people at the 2002 census, reaching 20.126 people in october 2011. this phenomenon is common at country level, the average age at marriage experiencing an increase in recent years, partly because of the increasing cost of living and of unemployment, which makes many young people to postpone marriage until they build a stable situation from a financial point of view. on the other hand due to the emancipation of women, who increasingly prefer to become more financially independent from man and want to make a career first at the expense of family life. the main demographics changes in the population of bacău county at the last census  51   2002 single 40,87% married 48,21% widowead 3,40% divortced 7,52%   2011 single 38,51% married 47,97% widowead 9,35% information not available 0,01% divorced 4,15%   figure 5 stable population structure by marital status of bacău county, in the last two censuses source: own calculations based on data from the statistics institute of bacău county from a total of unmarried people, 60,3% were living in urban areas and from a total of married people, 53,9% were from urban areas. of the total widowed, 61,9% were from urban and from divorced persons in total, most were living in rural (56,9%). 3.4 changes in population structure by education level at the 2011 census, a total of 544.535 people in the county were aged 10 years and over, therefore they should have completed at least primary level education for 4 years. from this group, most had completed secondary school (155.383 people), followed by upper secondary school (208.629 persons, of which 105.090 high school graduate and 103.539 professional school and apprenticeship), primary school (88.953 persons), while higher education had a number of 55.431 people. as can be seen from figure 6, between the two censuses, changes in the stable population by educational level were in favor of a higher level of education, respectively an increase in the share of higher and secondary education level.although the number of those who graduated increased from 31.611 people in 2002 to 55.431 people in 2011, compared with the structure at national level, bacău county still has a smaller percentage: 14,38% at national level and 10,18% in bacău. the same aspect is recorded at high school level, bacău has a share of 19,3% from the total, while the national average is 24,36%. instead, the primary level of education is found in bacău at 16,34% of the people, and at national level at 14,18% of people of 10 years and older. on october 20, 2011 there were in the county a number of 19.306 people who were graduates of any school, although they were at the age at which they were supposed to be primary school graduates, of whom a number of 8.806 being illiterate, mostly women. harja  52   5,22 10,182,87 3,09 34,10 38,31 31,85 28,53 22,58 16,34 3,38 3,55 0% 20% 40% 60% 80% 100% 2002 2011 higher post high school and foremen upper secondary gymnasium primary no schooling   figure 6 structure of stable population of 10 years and over after the last school graduated, the last two censuses source: own calculations based on data from the statistics institute of bacău county the share of those with no school degree was higher in bacău (3,55%) than the national level (3%), as in the case of illiterates (1,36% national level while 1,62% county level). of those described above, it results that although the level of education increased in bacău, we are still below the average of the country. there are also in the case of educational level discrepancies between the two environments for a better education in urban areas and lower in rural. thus, if from the total population of 10 years and over in urban, 19,11% were educated to the last census, in the rural only 3,16% had this level of training. the same happens in the case of upper secondary, the urban share being 27,64% and only 12,75% in rural areas. an opposite situation is observed at the low level of education: the rural 36,2% had secondary education compared to 18,77% in urban, 21,78% from rural population had primary level of education compared to 9,4% in urban areas, 4,76% had no schooling in rural compared to 1,99% in urban or in rural areas the illiterate were 2,26% to 0,8% in urban areas. the highest percentage of population with no schooling are found in older age groups (10,07% at 75 years and over and 4,96% at 70-74 years), but unfortunately there is also a share of 16,94% at the age group of 1014 years, where the conclusion of a high school dropout or repetition of classes in elementary school. 4. conclusions if until in the '90s the trend of population growth was due to a positive natural growth and stability in terms of migration, after this year things got somehow out of control. on one hand, the increasing number of less live births led to a decrease in natural way and, on the other hand illegal migration at the beginning, and after joining the eu somehow becoming legal, made possible to lose significant shares of population. the main demographics changes in the population of bacău county at the last census  53   bacău county experienced the last two censuses the largest absolute reduction in stable population among the country. located in the poorest region in the country, in a county with a strong industry that attracted the majority of the workforce, this started losing each year population as a result of massive layoffs in the industry, the impact on unemployment and poverty. these latter aspects determined much of the population to leave to rural areas on the one hand, where one could live with less cost and therefore this reversed the share of the population for the two areas in favor of the rural areas. on the other hand people preferred to migrate to countries that offered them a job. at the last census, there were declared by the family and neighbors a number of over 57 thousand people as traveling to other countries for a long time (over a year), and have not been included in the population of the county. of these, 73% were at work in italy, 7,62% in the uk and 7,5 % in spain. but, besides these, there was a large enough number for which there was no one to declare to the census, therefore, the number of those who left is much higher, which led to a decrease by more than 18% of the county population. moreover, the migration of the population occurred in a higher proportion at the working age groups, especially between 20-44 years, taking with them over 5.000 children under 15 years who left after parents in other states. this led to greater imbalances by age, which could be observed by comparing the two pyramids of age. urban population decline (-18,1% ) occurred in a higher proportion than in rural areas (-8,2 %) between the last two censuses, compared with the national average where the decrease felt stronger in rural than in urban. this led to the widening of the imbalances by areas, being more highlighted a higher share of the rural in bacău (56,6% compared to the national average of 46%). in fact, if from the total stable population reduction in the country between the last two censuses was due of 37% to urban, in bacău the overall reduction was due to the urban in a share of 65,4%. regarding education, even if it increased in the last census, we have shown that we are still under the national average, primarily due to the higher degree of poverty throughout the area. in conclusion, compared to other areas of the country, much larger investments are needed to reduce the gap in the development of the counties, which would lead to the creation of jobs and attracting people who migrated, or even to preserve those that remain, and economic development would lead to better investment in education, with long-term effects. references barthelemy, p, granier, b, robert, m, (2009), demografie şi societate, bucureşti, institutul european. harja, e, (2004), analiza şi prognoza statistică a numărului şi structurii forţei de muncă, bucureşti, ed. matrixrom. harja, e, (2009), statistică şi econometrie, bacău, ed. almamater. sora, v., mihăescu, c., colibabă, d., grădinaru, g., danciu, a. (2002), analiză statistică demografică. teorie şi aplicaţii, ed. economică. statistical data from statistics institute of bacău county, available on http://www.bacau.insse.ro/main.php, http://www.bacau.insse.ro/phpfiles/ comunicat _rezultate_definitive_rpl_2011_judet%20bacau.pdf. stoica, i, (2011), tentaţia migraţiei. necesitate şi oportunitate într-o lume globalizată, ed. militară. microsoft word muntean mircea engl. concerns of european commission for small and medium size enterprises development mircea muntean, universitatea vasile alecsandri of bacău abstract: european commission initiated development programs for small and medium size enterprises (smes) comprised in sba initiative. the respective programs establish measures in order to facilitate: setting up in a short time span of smes, access to finance, as well as the possibility of introducing it both european single market and global market processed products and performed services. a concern of european commission consisted in recommendation made to member states that, by means of national programs, will support the smes development by offering the possibility of attendance to cross-border transactions with european single market. european commission’s programs were supported by european council and approved by european parliament, following that every member state will establish programs and initiatives on national level. european commission’s strategy concerning smes development is the increase of their number, labour force absorption and a faster economic and financial crisis traversing. key words: european commission, europe’s council, smes, sba initiative smes development and creation play an important role in what the future employment, goods production increase, services performing as well as prosperity of european union is concerned. therefore the commission launched in 2008 an initiative called sba (small business act for europe), to put smes at the forefront of decision-making, to strengthen their potential to create jobs in the eu and to promote their competitiveness both within the single market and in the global markets. as a key element, the sba aims at making the “think small first” principle a reality in policies and decision making at all levels in the eu. the sba initiative has as main aim the adopting of complete and comprehensive policy measures in favour of smes for an easier traversing of economical and financial crisis by european union’s member states. the measures established through this initiative are comprised in an action plan approved in december 2008 by the europe’s council and supported by the european parliament that invited the member states to implement the sba in its entirety. in december 2009, the european commission drew up the report concerning the appliance of initiative sba (com (2009) 680 final), where the practical use of measures contained in sba action plan and in the european economic recovery plan were presented. from the rapport study resulted: • adopting, starting with the 1 of june 2009 of reduced vat rates. therefore, the possibility of boosting economic activity notably in labour-intensive services was offer to the member states. • the proposal on vat invoicing, adopted by the european commission in january 2009, that aims at ensuring equal treatment of paper and electronic 59 studies and scientific researches ‐ economic edition, no. 14, 2009    invoices. the appliance of this proposal is estimated to have a maximum midterm reduction potential of € 18.4 billion if all businesses would send all their invoices electronically. the implementation of the measures program established by sba initiative was realized with vary approaches and results according to specific conditions for every member state. therefore, belgium launched in 2008 its ‘plan pme’, which includes 40 measures covering the main objectives of the sba initiative. in other countries, such italy and ireland, their governments created working groups that take action in the ten areas. in their 2009 national progress reports in the context of the lisbon partnership for growth and jobs, finland, france, the netherlands, romania and the united kingdom have explicitly reported on how they are implementing the sba. the united kingdom has presented in a very detailed annex the measures taken for each of the ten principles of the sba. moreover, some regions, such as catalonia (spain) or north rhine-westphalia (germany), have also adopted the sba. the evaluation of results obtained from sba initiative appliance starts from the “think small first” principle. therefore, starting with february 2009 the european commission proposed to give member states the possibility to exempt microenterprises from accounting rules. starting from this recommendation, member states would be free to devise accounting regimes best suited to their micro-enterprises, aspect that would determine that up to 5.4 million entities will realize expenses savings of € 6.3 billion for the european union economy. a main aim of european commission is reducing the expenses concerning the smes administration with 33%, aspect materialized in saving € 123.8 billion for european union’s budget. this aim is comprised in “action programme for reducing administrative burdens in the eu: sector reduction plan and 2009 actions” – com (2009) 544 approved by europe’s council and parliament. concerns of european commission are met in simplifying the administrative burdens of smes by reducing the average time and cost to start-up a private limited company, to 8 days in 2009 compared to 9 days in 2008. also, the cost for setting up a firm is reduced from € 463 in 2008 to € 417 in 2009. on european commission proposal, eighteen countries have provided an operational one-stop-shop with the purpose of fastening the creation of private limited companies. in order to achieve it, pre-defined procedures were elaborated concerning: company registration, tax registration, etc. such examples are: • bulgaria has consolidated the smes streamlining of start-up procedures in which nine start-up procedures have been merged and simplified into just one; • germany has successfully amended the legislation for private limited companies, by simplifying the procedure and by stimulating the creation of new enterprises; • hungary, malta and slovakia simplified the legislation and contributed to time reduction companies setting up; • slovenia created the electronic “one-stop-shop system” that can register all forms of companies in 3 days or less and has resulted in savings of €10.2 million a year for smes. in what the access to finance is concerned, the commission has simplified state aid rules for smes at the member states level. therefore, the general block exemption regulation (gber) was adopted as part of the sba initiative, which consolidates into one text and harmonises the rules previously set out in five separate regulations, and enlarges the categories of state aid covered by the exemption. the gber introduced new rules on aid intensities for smes. by new rule 20% higher aid proportion 60 studies and scientific researches ‐ economic edition, no. 14, 2009    allowed for small enterprises and 10% higher for medium-sized enterprises as well as on incentives for the creation of start-ups and support for women entrepreneurs. concerning state aid, we mention that in 2008 the approved amount was € 2.8 billion, an increase of €0.3 billion compared to 2007. the commission also adopted a handbook on state aid rules which gives a concise overview of the aid possibilities for smes permitted under community state aid rules. the european commission’s financial support for smes also consisted in adopting a temporary framework on state aid for 2009/2010 providing member states with increased possibilities to tackle the effects of the credit squeeze on the real economy. in particular, member states are able to grant subsidised loans, loan guarantees at a reduced premium, risk capital for smes and direct state aid of up to € 500 000 without notification of individual cases. in 2009 the european commission took action in partnership with the european investment bank (eib) and the european investment fund in order to assure smes’ access to finance. the european investment bank has increased its lending activity dedicated to smes around € 11.5 billion in 2009. for the same period, the european investment fund gave credits of € 1.23 billion. the state aids granting were used in some member states as measure for smes supporting and for bearing with reduced consequences of financial and economic crisis. therefore, most member states (austria, belgium, the czech republic, denmark, estonia, finland, france, germany, greece, italy, lithuania, luxembourg, the united kingdom, spain, the netherlands and hungary) have also adopted policy measures to enhance smes’ access to liquidity, especially to bank lending, through the creation and extension of loan and guarantee schemes for smes. the eib package of € 30 billion for loans to smes also allows some member countries to use a second level guarantee scheme. in addition, belgium and france have set up a “credit mediator” acting as a contact point for smes and entrepreneurs that have problems with their bank. also as propriety, the commission has simplified the cohesion policy management rules to facilitate the implementation of the 455 cohesion policy programmes planned for 2007-2013. these programmes represent a total investment of € 347 billion. hence, the commission supported the smes access towards investment flows directed particularly towards sectors linked to energy efficiency and the use of renewable energies in housing with the purpose to provide growth and jobs. the commission proposed measures for the simplification of the 7th framework programme for research and technological development (fp7) in such way that the smes taking part in an fp7 project to keep the benefit of sme treatment for that project even if it exceeds the sme ceilings during the duration of the project. to encourage and stimulate the smes activity, the commission and the member states jointly decided to further lower the fees for eu-wide trade mark rights by 40% and to simplify the registration procedure from 1 may 2009. these measures are aimed to stimulate smes to realization of cross-border operations and entrance on the single market. in the frame of sba initiative, the commission invited member states to make the most of the “european code of best practices” (called “the sme code”) where smes access to public procurement contracts and public acquisitions manners are foreseen. in presented rapport, the commission has also highlighted the importance of a full and timely transposition of the services directive, which will significantly facilitate the establishment of businesses and the cross-border provision of services. the fast establishment of new enterprises is realized by means of points of single contact with the purpose of offering to interested persons the possibility of filling in all necessary formalities, such as: authorizations, notifications, environmental licenses, by 61 studies and scientific researches ‐ economic edition, no. 14, 2009    electronic means. together with member states, the commission has devoted significant resources to monitor and coordinate the implementation of the directive up to 28 december 2009. this activity will continue in the future, based on a project (spocs) intended to further enhance the points of single contact beyond 2010. the action plan established by sba initiative takes into consideration the creation of smes on global level and constitutes one of european commission’s strategies up to 2020. bibliography 1.muntean, m., păcurari, d., influenţa integrării în uniunea europeană asupra fiscalităţii din românia, revista studii şi cercetări ştiinţifice seria ştiinţe economice a universităţii din bacău, nr.13/2008. 2.muntean, m., păcurari, d., preocupări ale comisiei europene pentru modernizarea fiscalităţii în ţările membre ale uniunii europene privind impozitele indirecte, revista finanţe publice şi contabilitate, nr.10/2009. 3. brezeanu, p., simion, i, celea, s., fiscalitate europeană, ed.economică, bucureşti 2005. 4.http://ec.europa.eu/enterprise/policies/sme/small-businessact/implementation/files/sba_imp_ro.pdf 62 studies and scientific researches. economics edition, no 28, 2018 http://sceco.ub.ro 48 reinsurance utilisation and dependence on the financial performance of non-life insurers: evidence from nigeria francis s. dansu department of insurance, lagos state university, nigeria francisdansu@gmail.com adebayo m. obalola department of actuarial science & insurance, university of lagos, nigeria mobalola@unilag.edu.ng abstract reinsurance is used by primary insurers as a device to cushion the effect of underwriting and solvency risks. however, an overdependence on reinsurance could cause depletion in the income of the primary insurer. the study examined the effect of reinsurance on the financial performance of non-life insurers in nigeria. secondary data used for this research were analysed with descriptive statistics, coefficient of determination (r2), and linear regression. results showed a significant positive relationship between reinsurance utilisation and premium growth rate. similarly, a significant positive relationship was found between reinsurance dependence and profitability (loss ratio). it was recommended that non-life insurers should embrace more of reinsurance facilities particularly for risks of high loss potentials in order to stabilise premium growth rate. in addition, insurance firms in nigeria should harness their claims management activities in order to minimise cost and exposure to underwriting risks. keywords financial performance; loss ratio; premium growth rate; primary insurers; reinsurance jel classification g22 introduction insurance service providers rely on reinsurance business for financial stability. this is confirmed by studies performed previously in america, australia, canada and pakistan (iqbal & rehman, 2014a; chen, hamwi & hudson, 2001; cummins, dionne, gagne & nouira, 2008; carneiro & sherris, 2005; tan & weng, 2012). while the outcomes of some of these studies highlight the significance of reinsurance to the survival of insurance companies, there seems not to be a universal agreement on the direction of reinsurance contribution to financial performance of ceding companies. chen, hamwi, and hudson (2001) observed that though reinsurance can be used as a tool to improve the solvency of insurance companies, it could as well increase their insolvency risks. similarly, iqbal and rehman (2014a) noted that reinsurance can significantly contribute to the performance of insurance firms. they further reported that an over dependence on reinsurance can limits an insurer’s performance and exposes it to counterparty credit risk. that is, the risk that the reinsurer will fail to honour its side of the contract. it therefore becomes critical that reinsurers remain financially adequate in order to perform their key role to primary insurers. reinsurance is defined as the insurance for insurers (swiss re, 2004). it could be considered broadly as the transfer of risks from one insurer (primary insurer or cedant) reinsurance utilisation and dependence on the financial performance of non-life insurers: evidence from nigeria 49 to another insurer (the reinsurer) through an agreement under which the reinsurer agrees, in return for a reinsurance premium to indemnify the cedant for some or all of the financial consequences of certain loss exposures covered by the primary insurer’s policy (iqbal & rehman, 2014a). reinsurance provides quite a number of benefits to the ceding company. according to cummins et al. (2008) insurers are motivated to seek reinsurance by the same factors that inspire other business organisations to buy insurance. specifically, reinsurance reduces volatility of underwriting results of primary insurers, provides them with expertise in key areas of insurance business (product development, pricing, underwriting, and claims management), relieves them of any capital strain, and allows for efficient risk and capital management (swiss re, 2004). in addition to these benefits, reinsurance contributes to the growth of the insurance industry and the general development of the economy. (swiss re, 2004; iqbal & rehman, 2014b). insurance has been found to be highly beneficial to the social, financial, and economic developments of a nation. according to grant (2012) insurance should be perceived not only as a protection mechanism, but more importantly as a partnership that allows individuals and businesses to spread their wings and go where they might otherwise not have dared to go. as a device that enables risk to be transferred from the insured (the supposed risk bearer) to an insurer (the entity that accept to bear the risk) insurance fosters the economy by accumulating funds from premium and transferring same to deficit economic sectors for financing real investments (oke, 2012). the performance of these and other functions of insurance depends highly on the amount of financial security and solvency that accrues to insurance firms through the fundamental roles of reinsurance. reinsurance contributes in no small measure to the stability of insurance business. aside from offering technical assistance to ceding companies, reinsurance protects them from capital depletion, stabilises their earnings, and provides capital for alternative uses (coutts & thomas, 1997; cummins, dionne, gagne, & nouira, 2008). more precisely, reinsurance aids the management of the underwriting and actuarial risks that primary insurers are exposed to (swiss re, 2004; curak, utrobicic, & kovac, 2014). this according to veprauskaite and sherris, (2012) usually reflects in the solvency, earnings and economic value of insurance companies. given the insight from the literature, this study aims to establish the relationship between the reinsurance practice and financial performance of non-life insurance firms currently operating in nigeria. specifically the research aims at observing the effect of the ratio of ceded reinsurance (rcr) and the ratio of reinsurance recoverable to policyholders’ surplus (rrphs) on the premium growth rate (pgr) and the loss ratio (lr) of the selected firms. the indicators used as independent variables for this present study were selected by iqbal and rehman (2014a) and iqbal and rehman (2014b) under the corporate demand theory and used for a related study in pakistan. the study hypothesises that reinsurance utilisation (ratio of ceded reinsurance (rcr)) is not significantly related to profitability (premium growth rate) of nigerian insurers, and that reinsurance dependence (reinsurance recoverable to policyholders’ surplus (rrphs)) is negatively related to premium growth rate (loss ratio) of nigerian insurers. in order to achieve the objective of the study, the rest of this article is organised in this order. the second section contains the review of relevant literatures while the third section discusses the methodology. data analysis and discussion of findings is contained in the fourth section and section five details the conclusion and recommendations. dansu, obalola 50 literature review the usage of reinsurance by primary insurers can significantly improve their performance. this is the outcome of a study conducted by iqbal and rehman (2014a) to investigate the impact of reinsurance utilisation on the performance of non-life insurers in pakistan. with data retrieved from the financial statements of 22 insurance firms in pakistan, the authors find a positive relationship between reinsurance utilisation and the performance of primary insurers. the results specifically show an existence of reduced loss ratio and expense ratio and an expansion in firm size attributed to the usage of reinsurance. in another study by iqbal and rehman (2014b) to examine the relationship between profitability and reinsurance utilisation and dependence by private sector non-life stock insurers of pakistan. the authors utilise secondary data gathered from 22 insurance companies and conclude that reinsurance utilisation has a significant but positive relationship with the profitability of insurance firms. in addition, the results show that reinsurance dependence and exposure has no effect on insurance companies’ profitability. according to curak, utrobicic, and kovac (2014) the factors influencing the decision of primary insurers operating in developed economies to purchase reinsurance include leverage, size, underwriting results, investment returns, and ownership structure. this raises further questions about the motivating factors that promote the demand for reinsurance in underdeveloped insurance markets. the answer to this fundamental question is provided by the authors through the outcome of a study carried out to investigate firm specific factors that influence the demand for reinsurance by insurance companies in croatia. they gathered data from 19 insurance companies between 2006 and 2011. the study reveals that leverage, foreign ownership, investment return, and share of non-life insurance positively affect reinsurance purchase. the study however finds a negative relationship between reinsurance demand and size. in an earlier study carried out by carneiro and sherris (2005), econometric test was used to examine factors that determine the demand for reinsurance by australian insurers; the authors collected a panel data set from the annual reports of 98 australian insurers for the period from 1996 to 2001. the result of the study reveals an existence of a positive relationship between insurance company’s leverage and the demand for reinsurance. the study further finds that the influence of size, taxes, return on investments, and company structure on reinsurance demand are not significant. however, cummins, dionne, gagne, and nouira (2008) in their study carried out to analyse the costs and benefits of reinsurance to primary insurers suggest that the demand for reinsurance by primary insurers is inspired by the same purposes that encourage individuals and businesses to purchase insurance. applying data gathered from the u.s. property and liability insurance firms over a period of nine years (between 1995 and 2003), the authors find that insurers benefits largely from participating in reinsurance activities. they note that reinsurance help limit insurers’ insolvency risk by stabilizing loss experience, protecting against catastrophes, increasing underwriting capacity, reducing liability on specific risks, and minimizing rate of claims dispute. in contrast, the study reveals that it is quite expensive to transfer risks to reinsurers. the cost of reinsurance transaction significantly increases an insurer’s cost of producing insurance service. chen, hamwi, and hudson (2001) use data collected from 980 property and liability firms in the u.s. to investigate the effect of ceded reinsurance on solvency of primary insurers. the results of the analysis indicate that usage of reinsurance by primary insurers could trigger the tendency of insurer’s insolvency. the study further support this assertion by showing that a less solvent insurer is likely to seek more reinsurance protection because of his perceived difficulty to raise capital in the financial market. reinsurance utilisation and dependence on the financial performance of non-life insurers: evidence from nigeria 51 the performance of united states property and liability reinsurers is measured by chen and hamwi (2000). the study focuses on a comparative analysis of the primary insurers and the professional reinsurers using the 1996 data obtained from all the firms operating in the u.s. property and liability sector. furthermore the study adopts the usage of certain financial ratios to measure the operating performance of the companies. the results indicate that both categories of insurers perform well but at varying respects. primary insurers generate higher return from underwriting activities compare to investment. whereas, reinsurers perform better in return on investment than in underwriting profitability. primary insurers are constantly confronted by the risk that reinsurers will default in the bid to fulfill their part of the contract. it is this risk that gatumel and lemoyne de forges (2013) examined in their study – understanding and monitoring reinsurance counterparty risk. the authors conclude that monitoring of reinsurers’ default risk should not be entirely based on market discipline. they also add that insurance companies must expand their expertise in order to understand their level of exposure to reinsurance counterparty risks. tan and weng (2012) conducted a study on enhancing insurer value using reinsurance and value-at-risk criterion. the authors build on the findings of previous researchers to develop a more reliable optimal reinsurance model to be used by primary insurers to achieve better result. the study leads to the development of a model that will assist primary insurers to understand the required measure of risks that should be ceded to reinsurers considering the cost of reinsurance and their motive for profitability. in a related study, veprauskaite and sherris (2012) analyse the reinsurance optimization in life insurance using a modified mean-variance criteria. the purpose of the study is to determine the optimal measure of reinsurance policy including type, mix and retention limit suitable for life insurers given consideration to the cost of reinsurance and the need for profitability. data use for the research includes 425,000 life insurance policies from an unnamed large life insurer in australia. the results of the study shows that optimal reinsurance arrangement for a life insurer depends on some factors which include number of retention limit, claim variance and predetermined risk appetite. meier and outreville (2003) find that reinsurance price is one of the factors responsible for the fluctuations in the prices and profits (underwriting cycle) and hence, loss ratio of primary insurers. this is revealed in their study conducted in the property and liability insurance sector across three developed insurance markets including france, germany and switzerland. the research show that a decrease in the price of reinsurance will result to expansion in the underwriting capacity of primary insurers. yan and hong (2015) use data gathered from the annual statement of the national association of insurance commissioners (naic) for the years 1995-2000 to examine the presence of asymmetric information across three different reinsurance markets in the united states. the outcome of the study shows the existence of asymmetric information in the private passenger auto liability and homeowner’s reinsurance markets but not in the product liability reinsurance market. in addition the study identifies the potency of retention limits as a means of cushioning the effect of asymmetric information challenges. however, long term contractual relationship has not been considered as a tool for dealing with the problem of asymmetric information. financial performance of insurance firms has been immensely assessed by previous researchers. the outcome of most of these studies attests to the relevance of profitability to the survival of business concerns. according to kearney (2010) the global economic crisis has brought the profitability of insurance firms in doubt. nevertheless, nigerian insurers are advised by borokini as cited in anaesoronye (2010) to take underwriting function very seriously in order to remain profitable. dansu, obalola 52 generally, financial performance of business organisations is measured with the use of financial ratios. abate (2012) defines financial ratio as a class of financial metrics that are used to assess a business’ ability to generate earnings as compared to its expenses and other relevant costs incurred during a specific period of time. to measure the profitability of business, al-shami (2008) and malik (2011) agree on a number of ratios for the measurement of financial performance. these include return on assets (roa), return on equity (roe) and return on invested capital (roic). roa is an indicator of how profitable a company is relative to its total assets. it shows how efficient the management uses its assets to generate earnings. whereas roe measures how much profit a company generates with shareholders’ investment. roic is a measure used to asses a company’s efficiency in allocating the capital under its control in profitable investments. however, for the specific purpose of insurance business, greene and segal (2004) posit that the performance of insurance companies in financial terms is normally expressed in net premium earned, profit from underwriting activities, annual turnover, return on investment, and return on equity. mehari and aemiro (2013) assess the firm specific factors that determine the performance of insurance companies in ethiopia. they utilised data gathered from nine insurance firms in ethiopia from 2005 – 2010. the study shows that while business size and leverage positively affect the performance of insurance firms, loss ratio has a negative relationship with insurance companies’ performance. the authors therefore conclude that insurers’ size, loss ratio, tangibility and leverage are among the important determinants of insurance companies’ performance in ethiopia. in a related research, lee (2014) uses ordinary least square (ols) regression model, fixed effect model (fem) and random effect model (rem) to examine the effects of firm specific factors and macroeconomic variables on the profitability of property and liability insurance companies in taiwan. the study engages data collected from 15 taiwanese property and liability insurers over a period of eleven years, from 1999 to 2009. the outcome of the study indicates that reinsurance utilisation, underwriting risk (loss ratio), and input cost significantly affect the profitability of insurance firms. the author therefore suggests that a reduction in the value of these three key indicators among others will translate to the profitability of insurance business in taiwan. burca and batrinca (2014) conducted a similar study in romania with the use of econometric model. the aim of the study is to investigate the determinants of financial performance in the romanian insurance market. the secondary data use for the study is obtained from 21 romanian insurers from 2008 – 2012. the results of the data analysis shows that financial performance of romanian insurance firms could be affected among other factors by growth of gross written premiums, underwriting risk (loss ratio), leverage, company size, and solvency margin. a similar study performed in kenya by mwangi and iraya (2014) employed multiple linear regression analysis to assess the determinants of financial performance of general insurance underwriters in kenya. the authors obtained three years data form varying numbers of insurance firms. data were generated from 22 insurers in 2010, 23 insurers in 2011, and 25 insurers in 2012. the result of the analysis shows that while earning asset and investment yield positively affect insurer’s profitability, loss ratio and expense ratio are negatively correlated to financial performance of general insurers. however, growth of premium and size of insurer are not significant in their influence on financial performance of kenyan general insurers. reinsurance utilisation and dependence on the financial performance of non-life insurers: evidence from nigeria 53 materials and methods secondary data is used for this study. the data is obtained from the audited annual financial reports of selected nigerian insurance firms and therefore represent the most pragmatic view of the insurance companies. the data is generated from the financial reports published by the insurance firms, as well as on their respective websites. the population of the study includes insurance companies in nigeria offering non-life policies. there are about 41 of these companies operating in nigeria at present (ciin, 2013). since the population of this study is a finite one, yamane (1964) formula for determining sample size from a finite population was employed in the selection of the study’s sample size at 5% level of significance. the formula states that; 𝑛 = 𝑁 1+𝑁(𝑒)2 n = required sample size n= population e= maximum margin of error at 5% thus, 𝑛 = 41 1 + 41(0.05)2 𝑛 = 41 1 + 0.1025 𝑛 = 37.20508167 𝑛 ≅ 37 although the recommended sample size is 37 companies, only sixteen (16) of these companies were selected as sample because they had complete record of the data needed for the study (2004-2013) and they represent 39% of the total population. a percentage considered appropriate for this study base on the position of amadi (2005). purposive sampling technique was considered in selecting the sample. the data was generated for a ten year period that is, from 2004 to 2013 giving a 160 data set. the data generated for this study include ratio of ceded reinsurance (rcr), ratio of reinsurance recoverable to policyholders’ surplus (rrphs), loss ratio (lr), and premium growth rate (pgr). the lr and the pgr are used as proxies for dependent variables in this study. the lr shows what percentage of claim is being settled with premium received by the insurance company. it is calculated by dividing loss adjustments expenses by premiums earned. higher loss ratios may indicate that an insurance company needs better risk management strategy. a lower rate of this ratio indicates a better financial health for an insurer. malik (2011) used lr to study the determinants of insurers’ profitability in pakistan and found a significant negative correlation between lr and profitability. cummins et al. (2008) and iqbal and rehman (2014) have also used lr as an indicator of profitability. pgr is measured as a year to year change in the new premium of insurance companies. the proxy use for this variable is sales growth (percentage change in premiums) of insurance companies. the insurers with a high premium growth rate will have low profitability due to increased underwriting risk and related provision for solvency margin (lee, 2014; ahmed et al., 2011). the independent variables include the rcr and rrphs. the rcr measures the degree to which an insurance company utilises reinsurance to fulfill its obligation to its policyholders. it is measured as ratio of gross written premiums ceded in reinsurance to total assets. it has been used in previous researches to measure the rate of reinsurance use among ceding companies. (cole & mccullough, 2006; cummins, dionne, & nouira, 2008; iqbal & rehman, 2014b; burca & batrinca, 2014). the rrphs is an dansu, obalola 54 indication of the volume of insurance company’s dependence on its reinsurers to settle claims and it indicates the rate of the insurer’s exposure to the failure of the reinsurer to deliver. its normal range is from 50% to 150% (smith, 2011 cited in iqbal & rehman, 2014a). this ratio is used by iqbal and rehman (2014a) to measure the relationship between reinsurance and performance of primary insurers. the result of the study is significant. the linear regression models developed for this study are as follows: pgr = 𝛼1 + 𝛽1 rcr + 𝜇1 … (1) lr = 𝛼2 + 𝛽2 rrphs + 𝜇2 … (2) results and discussion two hypotheses were tested in this study and results obtained were adequately interpreted, discussed and presented. hypothesis one reinsurance utilisation is not significantly related to premium growth rate of nigerian insurers. • reinsurance utilisation (rcr )was derived by the formula below: 𝑅𝑒𝑖𝑛𝑠𝑢𝑟𝑎𝑛𝑐𝑒 𝑂𝑢𝑡𝑤𝑎𝑟𝑑 𝐺𝑟𝑜𝑠𝑠 𝑃𝑟𝑒𝑚𝑖𝑢𝑚 • premium growth rate was derived by the formula below: 𝑃𝑟𝑒𝑚𝑖𝑢𝑚 𝑜𝑓 𝐶𝑢𝑟𝑟𝑒𝑛𝑡 𝑌𝑒𝑎𝑟 − 𝑃𝑟𝑒𝑚𝑖𝑢𝑚 𝑜𝑓 𝑃𝑟𝑒𝑣𝑖𝑜𝑢𝑠 𝑌𝑒𝑎𝑟 𝑃𝑟𝑒𝑚𝑖𝑢𝑚 𝑜𝑓 𝑃𝑟𝑒𝑣𝑖𝑜𝑢𝑠 𝑌𝑒𝑎𝑟 table 1 model summary for hypothesis one n 16 constant (a) -3.805 rcr(b) 40.439 r2 .277 f-statistics 5.365 p-value .036 source: authors’ computation, 2017 table 1 showed that a significant positive relationship existed between rcr and pgr because the p-value 0.036 was less than the level of significance for the study (0.05). the positive value of the co-efficient of rcr indicated that for every 1% increase in rcr, there will be a corresponding increase of 404.4% in pgr in the nigerian insurance industry. this showed that a direct relationship existed between rcr and pgr. it therefore implied that for the insurance industry to generate profit through premium accumulation there must be constant utilisation of reinsurance. the co-efficient of determination (r2) is 0.277. this showed that only about 27.7% of the variance recorded in the dependent variable (pgr) can be explained by the independent variable (rcr) leaving about 72.3% to be explained by other factors like expense ratio (er), loss ratio (lr), broker and agents’ commission, cost of overheads, and other sundry expenses. the result revealed that reinsurance utilisation is significantly related to premium growth rate of nigerian insurers. reinsurance utilisation and dependence on the financial performance of non-life insurers: evidence from nigeria 55 this result conforms to the findings of iqbal and rehman (2014a) that a positive relationship exists between reinsurance utilisation and the performance of primary insurers. iqbal and rehman (2014b) equally found a similar result when roa and roe are used as proxies for profitability. the result is further justified by the findings of lee (2014) that reinsurance utilisation is among the key determinant of insurers’ profitability. hypothesis two reinsurance dependence is negatively related to profitability (loss ratio) of nigerian insurers • reinsurance dependence (rrphs) was derived by the formula below: 𝑅𝑒𝑖𝑛𝑠𝑢𝑟𝑎𝑛𝑐𝑒 𝐼𝑛𝑤𝑎𝑟𝑑 𝐴𝑠𝑠𝑒𝑡𝑠 − 𝐿𝑖𝑎𝑏𝑖𝑙𝑖𝑡𝑦 • profitability (loss ratio) was derived by the formula below: 𝐶𝑙𝑎𝑖𝑚𝑠 𝐺𝑟𝑜𝑠𝑠 𝑃𝑟𝑒𝑚𝑖𝑢𝑚 table 2 model summary for hypothesis two n 16 constant (a) 0.278 rrphs (b) 0.150 r2 0.363 f-statistics 7.973 p-value .014 source: authors’ computation, 2017 table 2 showed that a significant positive relationship exists between reinsurance dependence and loss ratio, since the p-value 0.014 is less than the level of significance for the study (0.05). all other variables being kept constant, the positive value of the co-efficient of the ratio of rrphs showed that for every one percent increase in rrphs, the lr increases by 15%. lr being the proportion of actual claim amount paid from the gross premium collected is an indication of the degree of profitability and the lower it is the better for the insurer. these results implied that for the nigerian insurers to lower their cost of claims by 15%, the rate of dependence on reinsurance must be reduced by 1% thereby increasing its profitability. this result contradicts the findings of iqbal and rehman (2014b) which show that reinsurance dependence and exposure has no effect on insurance companies’ profitability (roa and roe). the co-efficient of determination (r2) is 0.363. this indicates that about 36.3% of the variations recorded in lr are explained by rrphs, leaving about 63.7% to be explained by other factors like loss reserving, claim forecasting, loss adjustment, litigation, and recovery opportunities through subrogation. dansu, obalola 56 conclusion and recommendation the objective of this study was to establish the influence of reinsurance usage on the financial performance of nigerian non-life insurers. profitability is an important determinant of organisational performance. it is more important in insurance business because it measures the ability of the firm to perform its basic roles to policyholders, shareholders and other stakeholders. the outcome of the study shows that reinsurance utilisation contributes significantly to the profitability of nonlife insurers in nigeria. the results reveal that profit oriented insurers requires reinsurance to lower the underwriting and solvency risks likely to cause fluctuations in their portfolios. the results further show that for a non-life insurer to lower its loss ratio, thereby creating room for profitability, it must reduce its dependence on reinsurance. however, non-life insurance firms in nigeria should be moderate and strategic in utilising and depending on reinsurance. based on the findings of this study, the researcher hereby makes the following recommendations: i. nigerian non-life insurers should embrace more of reinsurance facilities particularly for risks of high loss potentials. this will enhance the stability of premium growth of the portfolios. ii. however, while 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(2012), an analysis of reinsurance optimization in life insurance. working paper. available at http://www.ideas.repec.org/p/asb/wpaper/201204.html yan, z., hong, l. (2015), testing for asymmetric information in reinsurance markets. the geneva papers, 40, 29-40. available at http://www.genevaassociation.org. http://www.businee.unsw.edu.au/ http://www.huebnergeneva.org/documents/meier3.pdf http://www.nigerianinsurers.org/ https://www.panafricancapitalplc.com/downloadi.php http://www.ideas.repec.org/p/asb/wpaper/201204.html http://www.genevaassociation.org/ studies and scientific researches. economics edition, no 27, 2018 http://sceco.ub.ro 99 international economic relations and their influence upon power centers evolution bogdan simion malanciuc bucharest university of economic studies malanciucbs@yahoo.com abstract the relative advantages of the nations at the top of the international hierarchy are never constant, the reasons being in particular related to the uneven rhythm of development of the various societies. this rhythm is correlated with technological and organizational advances, which offers a great advantage to certain societies in relation to others. in this context, international economic relations, any kind of exchanges between countries, have influenced the rise and fall of the world’s states power. history proves that the great powers have managed to maintain their status as long as they have been in the center of the world trade. keywords international relations, power center, international economics, trade jel classification j50 concepts of “power” and “power center” the importance of the power phenomenon in the development of the society is incontestable and certain. yet, this phenomenon is insufficiently studied by economists; the most active researchers of this factor have been and are still the philosophers, the sociologists and the politologists. literally, the power does not make part of the economy mainstream. thus, we notice among researchers an ambiguous interpretation of power, there being different and sometimes contradictory approaches of the issue of power and its role in the economic development. according to robert dahl’s observations in 1957, “this word [power] and its synonyms are incorporated in all civilized languages, more often in meanings that slightly differ: power, influence, control, pouvoir, puissance, macht, herrschaft, gewalt, imperium, potestas, auctoritas, potentia etc” (dahl, 1957). dahl sees power as being a relation between actors a and b; “a has power over b to the extent that he can get b to do something that b would not otherwise do” (dahl, 1957). to do that (changing behavior), state actor a should have some ways to convince state actor b. this are the resources of power: geography, resources, population, economy, military might and so on. power centers are the actors a that have the biggest resources to influence others. throughout history a number of states have managed to be considered great powers: spain, france, austria, prussia (later germany), england, russia (soviet union), united states. international economic relations as a resource of power international economic relations can be and are seen as a resource of power of different states. malanciuc 100 as early as 1817, ricardo's comparative advantage theory demonstrated that free trade is more advantageous for all parties than the autarky. but in all historical periods there were and still are states that believe something else, some of them being great powers. controlling exports and imports is a strategy for different power centers trying to impose their agenda on some international (or even national) issues. looking the other way around, is there a connection between the status of leading state of the international system (biggest power center) and the status of leader of free trade (biggest supporter of trade)? this could be a very actual question taking into account some of the latest statements of trump administration: “we are not in a trade war with china, that war was lost many years ago by the foolish, or incompetent, people who represented the u.s. now we have a trade deficit of $500 billion a year, with intellectual property theft of another $300 billion. we cannot let this continue!” 1 power centers history and international trade classical antiquity the history of rise and fall of great powers can be analyzed since ancient times, since the persian empire, the greek cities and the roman empire. of great importance for international relations is the classical period of greek cities, around 400 bc, which exemplified some of the fundamental principles of interstate power politics (reflected in tucidide's writings on the peloponnesian war between sparta and athens). at that time, the states had sophisticated trade relations and fought each other over a wide area, from the mediterranean to the east of asia. according to tucidide, the main reason for the second peloponnesian war was “athens rise in power and fear that it produces in sparta” (nye, 2005). this rise of power of athens was inflicted by the expansion of greek colonies and trade (controlled by athens’ delos league) in east mediterranean. athens would have become, in the eyes of former ally in war against persian empire – sparta, too powerful because of this expansion. in this case, if sparta did not intervene, international sea trade and colonization would have given birth to the first superpower – athens. the roman empire was powerful due to three reasons: language / culture, military power and commerce. trade was one of the most important activities, roads, markets and ports being build and well maintained during the centuries. after the collapse of the empire’s might, the security of the trade routes cannot be maintained so europe entered in the so-called dark age. early modern period during this time in other parts of the world were different civilizations. after 1400, china under the ming dynasty, was a highly advanced civilization, independent of western influences. in 1420 “chinese fleet had 1.530 war ships, including 400 big floating fortresses and 250 vessels designed for long distance travels” (kennedy, 2011). the most famous official voyages over the sea were the seven voyages of admiral cheng ho, between 1405 and 1433. they succeeded to reach zanzibar and 1https://twitter.com/realdonaldtrump/status/981492087328792577?ref_src=twsrc%5etfw&ref_url=https% 3a%2f%2fwww.cnbc.com%2f2018%2f04%2f04%2fdonald-trump-we-are-not-in-a-trade-war-withchina-we-lost-that-war-many-years-ago.html&tfw_creator=thesheetztweetz&tfw_site=cnbc international economic relations and their influence upon power centers evolution 101 the red sea with their ships (bigger than 60 years later spanish ones). with these vessels the chinese could easily discover portugal some decades before european voyages, but they decided to stop. in 1436 china decided to ban the construction of maritime ships and turn the back to the international sea trade. this was one of the biggest strategic mistakes in human history, leaving an empty place that was soon occupied by the european explorers and merchants. in middle east, northern part of africa and northern india were two muslim empires, the ottoman and the mogul one. their weaknesses after 1550 were strategic overdevelopment, excessive bureaucracy, conservatism, and, most important, the incompetence of leaders. lack of new conquests and huge taxes have stifled the domestic economies, leaving no space for further positive developments in trade. but no matter how imposing and organized these empires from other continents looked compared to the european states, they were all characterized by terrible uniformity in beliefs and practices not only in the official religion of the state but also in areas such as trade relations, education and development of new weapons. no one would have predicted in the first part of that sixteenth century that the europeans would impose upon others. the competition, military rivalry, between european kingdoms and city-states created the framework for military progress, scientific and technological discoveries. turning less obstacles to progress, european societies have entered into a steady upward spiral of economic growth and improved military effectiveness that over time has raised them above all other societies from other continents. european imperialism began in the fifteenth century with the development of vessels capable of crossing the oceans. portugal was the pioneer of the first exploration trips. spain, england, france and netherlands soon followed. through higher military technology, europeans have gained control over coastal cities and supply outposts along major trade routes. gradually, this control expanded deeper into the continent, first in latin america, then in north america, and later in asia and africa. in the sixteenth century, spain and portugal had vast empires in central america and brazil, and the united kingdom and france colonies in north america and the caribbean. the europeans bought slaves in africa and were transporting them to mexico and brazil to work in agriculture and gold and silver mines. the wealth produced was exported to europe, where monarchs used it to maintain armies and build states. although continuous technological progress and ongoing military rivalry has characterized western countries, it has always been possible for one of the competing kingdoms to manage to raise enough resources to overcome the others and thus dominate the continent. in the sixteenth century and the first half of the seventeenth century, catholic states subjected to the habsburg dynasty (spain, austria, etc.) seemed to be able to do so. against them, virtually all other european states (confirming power balance theory) have managed to prevent them from doing so. practically, despite the many economic resources possessed by the habsburg kingdoms (first of all the newly discovered resources in the americas), they did not win the war decisively. the other european states have achieved a better balance between their own material resources and their military power, managing to the limit to stop the domination tendencies of the habsburgs. the treaty of westphalia in 1648 established the basic rules that have since defined the international system the sovereignty and territorial integrity of states as equal and independent members of the international system. since then, the defeated states could be deprived of some territory, but they were generally allowed to continue as independent states instead of being embraced by victorious states. malanciuc 102 this period is characterized by the fierce fight in the oceans between the catholic spain and portugal and protestant england and united provinces, plus france. gains from international trade, resources from colonies, were used to maintain armies in europe and paid for the bloody wars from the time. generally, whoever succeeded to use better the resources win the long wars. late modern period the conflicts between the westphalian peace that ended the 30-year war (1648) and the vienna congress that ended the napoleonic wars (1815) cannot be easily described as a confrontation between a certain bloc of states and its rivals. during this agitated period a few former great powers, primarily spain, but also the netherlands and sweden, fell to the rank of secondary powers; other states england (from 1707 united kingdom), france, prussia, austria and russia dominated the politics and diplomacy of the eighteenth century, engaging in a series of coalition wars that were characterized by rapid alliances. france was the state closest to becoming the hegemon of the continent twice – first under the leadership of louis xiv and second under napoleon. but the efforts of the french have always been under the control of a broad coalition of the other powers. since the end of the eighteenth century, the maintenance of an army and a fleet has become very expensive, which has given great britain a great advantage, being a country that could create a more advanced manufacturing, commercial and banking system. table 1 number of battleships between 1689 and 1815 1689 1739 1756 1779 1790 1815 england (united kingdom) 100 124 105 90 195 214 france 120 50 70 63 81 80 russia 30 40 67 40 spain 34 48 72 25 sweden 40 27 united provinces (netherlands) 66 49 20 44 source: kennedy, p. (2011), ascensiunea și decăderea marilor puteri, polirom publishing house, iaşi, p.110 the number of ships clearly shows the huge advantage that united kingdom had in 1815. as prussian general gneisenau observed in 1815 “great britain is the most indebted to this bastard [napoleon]. because, through events which he gave rise, greatness, prosperity and wealth of england increased. she is the master of the sea, neither here nor in the world trade has no rival to fear.” (kennedy, 2011). britain dominated world trade during this period. as britain's economy was the most advanced in the world from an economic point of view, its products were competitive everywhere. that is why british policy favored free trade. in addition to its central role in world trade, britain served as the financial capital of the world in the 19th century, managing an increasingly complex global market for goods and services. british currency, the pound has become the world standard. international economic relations and their influence upon power centers evolution 103 another british advantage, shared with russia, was the country's “marginal” strategic position, which allowed them to intervene in central european conflicts, yet still protected by the english channel, respectively the huge distances from the russian steppe. the period of the european concert, after the vienna congress, is a period almost without any conflicts, with the maximum increasing of trade. the major conflicts the american civil war, the crimean war and the franco-prussian war clearly showed the military superiority of the societies that had succeeded in modernizing their military forces and benefited from the industry needed to support the large armies equipped with modern weapons. there was a strategic balance, supported by all the great european powers, so that no nation was able to impose its dominance on the others. this stable international situation allowed the british empire to expand its territory outside europe, reaching its peak as a global power in naval, colonial and commercial terms during queen victoria. in the middle of the nineteenth century, industrialization was booming, spreading from the united kingdom to other european countries and even to other continents (british colonies, united states, japan). the international balance of power began to shift to the new states that had the ability to use new technologies and means of production and to extract the necessary resources. it has become very important to have colonial territories mainly for the natural resources, but also for the demographic potential offered. at the beginning of the twentieth century the arms race, both terrestrial and naval, increased. in 1910, germany's share of world industrial output reached 16%, thus exceeding the united kingdom. the economic power indices evolved year after year, showing a major change in the global balance, in the sense that the eurocentric world system was ending. states of the size of some continents, russia and the united states were in the forefront of overcoming the traditional european powers like france and austria. the industrialization of the united states economy was supported by the nineteenth century territorial expansion, which added great natural resources to it. also, the united states economy has attracted huge masses of immigrant labor from europe. the united states led the world in switching from coal to oil and horse-drawn carriage to the motor vehicle. the battles of the first world war, showed in the east a victory of national efficiency and industrial organization of germany over tsarist russia, still quite backward. in the west however, mainly thanks to the economic and military aid of the united states for the countries of the entente, germany was decisively defeated. although victorious, france, italy and even the british empire suffered more losses; russia was embraced by the bolshevik revolution, leaving the united states indisputably the world's greatest power. but the americans returned after the world war i victory to their traditional isolationism, leaving international affairs in the care of great britain and france. their supremacy was questioned two decades later by the axis powers, militarized and revisionist nations germany, japan and italy, dissatisfied with the post-world war i settlements. despite the fast victories of the outbreak of world war ii, germany and its allies were unable to withstand the immense imbalance in natural resources and productive capacities between them and the alliance between the united states and the soviet union. world war ii brought the irremediable weakening of the position of france and great britain, though victorious, as well as of germany defeated and divided into two states. malanciuc 104 british empire, ruler of the sea until now, was replaced in the world scene by former colony united states whose navy will ensure president woodrow wilson’s “freedom of the sea”. contemporary history after the war, in 1945, the military balance again correlated with the global distribution of economic resources, defending a bipolar world from an ideological, economic and military point of view. the position of the united states and the soviet union as super-powers, of a separate class, was also underlined by the development of nuclear weapons, which made the diplomatic and strategic landscape differ a lot from the previous ones. yet the growth and decline of great powers continued through differentiation of rates of economic growth and scientific and technical progress that may cause mutations in the global economy and, obviously, in military capabilities. united states and soviet union have started and maintained an unprecedented race of arms, in which no other power has been able to enroll. this permanent arms race had two negative consequences on capitalist economies. on the one hand, the special importance given to the military factor (large allocations of resources) contributed to a decrease in the productivity of the economy, and on the other hand, these resources required a permanent increase of the money supply in circulation, which generated inflation and the impossibility of maintaining the exchange rate between dollar and gold. from a military point of view, the two great powers have undoubtedly dominated the international landscape since the mid-twentieth century. from an economic point of view, the rapid return of other states, whether victorious or defeated in the last world war, has given rise to a multipolar world. europe has quickly recovered (and with the help of the united states through the marshall plan), becoming the european economic community the world's largest trading entity. japan, hit by two us nuclear bombs at the end of the war, grew from a technological and economic point of view very quickly, surpassing soviet union in the eighties (impressive for a country practically without its own natural resources). china has progressed at a steady pace, placing a strong emphasis on the rapid industrialization of the country. later, india and brazil followed china's example, trying to increase their share of the global economy. there have been three major changes that have led to the creation of a favorable context for the ending of the cold war. these are in the view of odd arne westad (westad & leffler, 2010): the spread of the right to vote, which has led to the expansion of political participation of citizens and the formation of representative democratic institutions; the expansion of the capitalist world, accompanied by the move of major production centers from western europe to north america and then to asia; the end of colonialism that led from 1945 to 1975 to creation of over 75 new independent states, which had a major impact on international relations. there is currently only one integrated world economy and no country can remain isolated. at the same time, the imperfections and problems of the world economy are evident due to the periodic crises and the recessions of recent years. the emergence of a global capitalist economy has deepened the disparities between the richest and the poorest regions. while the united states enjoyed unprecedented prosperity, rising poverty in africa has created a human catastrophe on a continental scale. international economic relations and their influence upon power centers evolution 105 conclusions if we analyze historical evidence of the rise and fall of great powers over the centuries, we will be able to issue some valid conclusions, although there may be some exceptions. for example, the causal relationship between the changes that have occurred over time in the overall economic equilibrium (exploitation of resources, industrialization, technology, productivity) and the place occupied in the hierarchy of national powers in the international system can be observed. the movement of trade flows from the mediterranean sea to the atlantic ocean since the sixteenth century, the redistribution of western european industrial production to the united states at the end of the nineteenth century, has prompted the rise of new great powers. that is why we must seriously treat the shift of global productive balances to the pacific ocean. figure 1 evolution of the earth’s economic center of gravity source: mckinsey institute (2012), urban world: cities and the rise of the consuming class, available at http://www.mckinsey.com/insights/urbanization/urban_world_cities_and_the_rise_of_the_consuming_clas s there is a very strong correlation between the results of the major wars, the coalition (napoleonic, the two world wars) and the amount of productive resources mobilized by the belligerent parties. similarly, history shows us quite clearly that in the long run there is a strong link between the rise / fall of a national economy and the increase / decrease of the military power of that state. this is normal as long as a great cost is required to sustain an impressive military force. also, wealth and power are relative in time; it is true that great britain now has more powerful weapons than at the beginning of the nineteenth century and is much richer in absolute terms but its share of world production has fallen from 25% to just 3%. this does not mean that the economic and military power will increase / decrease at the same speed. all history proves a notable delay between the trajectory of the relative economic power of a state and that of its military influence; the british empire in the mid-nineteenth century, the united states at the beginning of the twentieth century, japan in 1980, the european union after 2000, the current china may prefer to richer (raise living standards) than to spend money on arms. in the case of great britain and the united states priorities have changed half a century later. in the case of japan, european countries, and especially china, we will see ... as the economic expansion of the first two has involved various external obligations market dependencies, dependence on natural resources, alliances it is possible that the development of the latter leads them towards the same results. malanciuc 106 or the “lost decade” of japan and europe's deep economic crisis after 2007 to stop them from following the same path. during all history the great power that dominates the international system is a supporter of trade and open commerce with the others. that is true even in mercantilist era. great britain and united states after world war i are good examples of such a power centers. on the other hand, we can observe that the falling powers are the ones that have the tendency to oppose relations with others, being too conservative. ming’ china, japan before meiji reforms, ottoman empire, spain at the middle of seventeenth century are examples. how will be a world where united states is putting customs and china is supporting free trade? references goldstein, j., pevehouse, j. (2008), relații internaționale, bucurești, polirom publishing house. kennedy, p. (2011), ascensiunea și decăderea marilor puteri, bucurești, polirom publishing house. nye, j. (2005), descifrarea conflictelor internaționale, bucurești, antet publishing house. westad, o.a., leffler, m. (2010), the cambridge history of the cold war, volume iii, cambridge university press. dahl, r. (1957), the concept of power, behavorial sciences, 2:3, pp.201-215. dobbs, r., remes, j., manyika, j., roxburg, c., smit, s., schaer, f. (2012), mckinsey global institute report, urban world: cities and the rise of the consuming class, available at https://www.mckinsey.com/globalthemes/urbanization/urban-world-cities-and-the-rise-of-the-consuming-class aspects in the intellectual capital management of the romanian smes studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro features of the intellectual capital within romanian smes andreea feraru “vasile alecsandri” university of bacău andreea_feraru26@yahoo.com abstract intellectual capital has become a key element of the knowledge economy and the knowledge economy, which includes today even the smes from romania, alongside with other types of organizations, puts a great emphasis on the exploitation of the intellectual capital. the smes employees create a constructive work environment, they manifest a mutual trust and most of them have an appropriate work behavior conforming to the internal standards. the jobs and the teams formed inside the analyzed smes are stimulating the development of the intellectual skills, which reduces the need of involving external experts, appealing those experts would transform tacit knowledge into explicit knowledge. the organizational communication provides the necessary information for the employees and contributes to the establishment of certain fair and effective relationships between managers and employees, between colleagues, but also with the people outside the organization. keywords knowledge; economy; models; organizations; intellectual capital jel classification f15, m1, m10 1. introduction the economic environment where the smes are competing is in a continuous process of changing. switching from a post-industrial based economy to a knowledge based economy has changed the way the small businesses manage their assets. the knowledge based economy, which includes today even the smes from romania, alongside with other types of organizations, puts a great emphasis on the exploitation of the intellectual capital. each country, company and individual depends increasingly more on knowledge, which materializes in: patents, skills, technologies, and customer information about suppliers. at the level of smes, the technology and the associated processes act on the individual knowledge, and especially on the side of the intellectual tacit component. the management and the leadership are a powerful integrator in the nonlinear segment. the leadership is important by its power to act on knowledge, on the intelligence and on the individual values. the organizational vision and mission are also interesting integrators, which act mainly on the individual emotional intelligence. the organizational culture appears as a powerful integrator, since it acts mainly on the individual intelligence and on the values, creating models of the organizational behavior. 2. features of the intellectual capital most authors examine intellectual capital from a static perspective and focus on the development of its various evaluation models. in this chapter we surveyed the classical static models: sveiby, edvisson, balanced scorecard, as well as the canonical model of intellectual capital. 237 feraru among the group of static models for evaluating organisational intellectual capital the canonical model stands out. this model enables the structuring of organisational intellectual capital in: human capital, structural capital and relational capital. although the model is widely spread, it is a static one and can thus create a series of errors in the process of evaluation, because all the three entities mentioned above are not independent from the viewpoint of their contents, as any logic of structuring complex entities requires. as proved by the almost comprehensive analysis carried out by andriessen (2004) and, more recently, by roos and pike (2007), most authors interpret intellectual capital as organisational potential structured in the following manner: human capital, structural capital and relational capital. no matter what designations they might use, static models approach the manifestation of organizational intellectual capital after its foundation (stewart, 1999; roos et al., 1997; sveiby, 1997; andriessen, 2004). that is why all this research has a static character, examining a taxonomy reflecting a type of fixed reality, and not one which is dynamic and changing. in the context of a continuously changing and evolving economy, the most important resource for any enterprise is its human capital. however, the simple existence of a number of employees is not sufficient for making the difference in value between one organisation and another; what represents and constitutes its competitive advantage is the quality of its personnel, their competences, abilities, knowledge and their performanceand success-oriented views. could we say that the implication of performance-oriented employees and the existence of a work environment which stimulates creativity and innovation are enough for long-term business success? certainly, this is not enough because an organisation does not operate by itself, it functions in a certain context and establishes relations with various actors of the organisational environment (stakeholders, clients, suppliers, shareholders, state institutions etc.). that is why the relational component of intellectual capital is as important as its human and structural components. an organisation must concentrate its financial and human efforts on building and maintaining long-term relationships with all its business partners, with the target market and with the society in general. leif edvinsson, in line with the scheme of market value, divides intellectual capital in human capital and structural capital which, in its turn, is formed of client capital and organisational capital, the latter comprising innovation capital and process capital. although this classification seems to be well-structured, it makes use of groups of entities which are not defined rigorously and do not possess unique features. sveiby’s model divides intangible assets in external structure, internal structure and individual competences. as far as the external structure is concerned, we must mention that it refers to clients, suppliers and other stakeholders who are considered relevant for a certain company. depending on the type of organisation, the external structure will differ from one enterprise to another. the internal structure refers to systems, databases and processes which support the organisation, whereas individual competences concern the employees’ individual experience, knowledge, competences, abilities and ideas. the model developed by norton and kaplan does not present intellectual capital from the perspective of its components. the balanced scorecard model analyses an organisation from four perspectives: that of learning and development/growth, internal processes perspective, clients’ perspective and financial perspective, a model which largely resembles some of the classifications of intellectual capital centred on components which were exposed above. in a spectral dynamic analysis, organisational intellectual capital is structured in: organisational knowledge, organisational intelligence, organisational values, and their value is built on certain mechanisms entitled integrators, whose chief 238 features of the intellectual capital within romanian smes constitutive elements are: individual knowledge, individual intelligence and individual cultural values. the following elements can be part of the general designation of organisational knowledge: values, beliefs, rituals within the organisation, organisational culture, knowledge stored in existing software, licenses, patents, or in organisational databases. other elements are added to these, such as the tacit and explicit knowledge of the organisation members, knowledge which is used in daily activities and processes. according to a simple analysis, we could affirm that organisational knowledge includes tacit and explicit knowledge, but this knowledge dyad is replaced with a new perspective: that of cognitive knowledge, emotional knowledge and spiritual knowledge. in order to understand this new manner of approaching knowledge, we will make a brief presentation of this perspective. specialists in eastern europe replaced the cartesian mind-body duality with a unitary conception regarding knowledge; this means that both cognitive and emotional knowledge can change continuously from one form to another by virtue of the thermodynamics metaphor. while western philosophy excluded affectivity from the class of knowledge because of its subjective nature, eastern philosophy extended the scope of knowledge to include affectivity as well, and this is an important element for leadership because employees are motivated especially by means of emotional knowledge. at the same time, innovation is based on intuition, which has both a cognitive and an emotional character. cognitive knowledge is regarded as the direct result of the cognitive process, since they comprise the rational part of the cognitive process. cognitive knowledge contains both rational and non-rational knowledge, so it would be a mistake to consider the spectrum of cognitive knowledge only from the perspective of rational characteristics. emotional knowledge is based on emotions which occur before cognitive processes and they influence the way in which we process information. emotional knowledge shows resemblance both in contents and intensity with the two dimensions of thermodynamic energy. spiritual knowledge contains the most profound significations, values, objectives and the highest motivations, both at individual and organisational levels. spiritual knowledge is held in common by all employees and they generate the necessary motivations for their efforts to accomplish a durable competitive advantage. the vision and mission of an enterprise are strongly supported by corporate values, which are integrated in the field of spiritual knowledge. each employee enters an organisation possessing his/her own collection of cognitive, spiritual and affective knowledge. these types of individual knowledge can be shared, transferred or employed directly in the decision-making process, resulting from the action of organisational integrators. one of the most important problems for each organisation is that of integrating employees’ individual knowledge and intelligence so as to create organisational knowledge and intelligence. in order to achieve this aim, an organisation needs some specific mechanisms for the generation of synergies. this fact is true because in non-linear systems, as in the case of knowledge, the outcome means more than the simple addition of individual achievements. each type of knowledge can be processed by a specific kind of intelligence, so that we obtain a final result for the entire organisation, namely the organisational intellectual capital. organisational intelligence – a component of the intellectual capital possessed by each member of the enterprise – has an important contribution to organisational intellectual capital. the processing of knowledge is performed with the help of intelligence and decisions taken make use of the values of organisational culture as 239 feraru guiding factors. organisational values are composed, in their turn, of cultural values and business values. additionally, while analysing the entropic model, we also investigated the influence of major integrators on intellectual capital, with its three components: cognitive capital, emotional capital, spiritual capital, as well as the field of factors which exerts force on the primary components of intellectual capital – knowledge, intelligence and values – and determines the generation and development of intellectual capital. 3. conclusions in the last decades, the world economy has undergone profound economic changes that were reflected in how economic factors affect productivity. so we exchanged the traditional economy based on resources tangible: land, investment of buildings, capital and labour, into an economy based on intangible assets with financial accounting difficult and high impact on productive performance of organizations. intellectual capital is perceived as an important factor of the success of an organisation. intellectual capital as a dynamic approach focuses on the development of entropic model which captures the dynamic transformation of intellectual capital into usable intellectual capital. also, was analyzed the influence of the main integrators intellectual capital, divided into three components: cognitive capital, emotional capital, spiritual capital, and fields of forces acting on the primary constituent of intellectual capital knowledge, intelligence and values and determines the generation and development of intellectual capital among smes that were analyzed. this study analyses the stage of knowledge of intellectual capital and focuses on the importance and benefits generated by the intellectual capital and knowledge management. references al-ali, n., (2002), all about intellectual capital, comprehensive intellectual capital management. albrecht, k. (2003) the power of minds at work. organizational intelligence in action, american management association: new york. apetroae, m. (2002), către o economie bazată pe cunoaştere, uefiscsu, bucureşti. bârgăoanu, a., negrea, e., călinescu, l. (2007), project-oriented university an emerging concept, management & marketing, 4(4), 55-64. becker, g. (1997), capitalul uman. o analiză teoretică şi empirică cu referire specială la educaţie, bucureşti, editura all. bouchardy i. (2010), quality strategies: what are french universities. looking for?, management & marketing, 5(1), 39-56. brătianu, c. (2005), schimbarea de paradigmă în managementul universitar românesc, revista de management şi inginerie economică, 4 (3), 7-23. brătianu, c. (2006), un model de analiză a capitalului intelectual organizaţional, management & marketing, 1(3), 17-32. brătianu, c. (2008), leadership and management in the transition romanian higher education system, management & marketing, 4(2), 21-36. brătianu, c., jianu i. (2007), the vision and mission of the university. case study, management & marketing, 4(2), 37-46. brătianu, c., lefter, v. (2001), managementul strategic universitar, bucureşti, rao. brătianu, c., vasilache s. (2009), evaluating linear-nonlinear thinking style. for knowledge management education, management & marketing, 4(3), 3-18. 240 features of the intellectual capital within romanian smes brătianu, c., vasilache s. (2009), implementing innovation and knowledge management in the romanian economy, management & marketing, 4(4), 3-14. drucker, p. (1999), knowledge management in california, management review, 41(2). dumitrescu, m. (2001), strategii şi management strategic, ed. economică, bucureşti. feraru a. (2009), the concept of knowledge and knowledge the management in the romanian business field, studies and scientific researches economic edition, 14, 137-141. feraru a. (2010), knowledge management within organisations, annals of the oradea university. fascicle of management and technological engineering, volume ix (xix), 1, 157-160. feraru, a., mironescu r. (2012), intellectual capital as a basic resource for a new organizational behavior and economic development, proceedings of the 4rd european conference on intellectual capital, arcada university of applied sciences, helsinki , finland. feraru, a., mironescu r. (2012), the intellectual capital and the learning organization, journal of international scientific publication, economy & business, bulgaria, issn 1313-2555, 6(3), 30-40. feraru, a., mironescu r., drob c. (2013), particular aspects in intellectual capital management of the romanian smes, proceedings european conference on intellectual capital university of the basque country, bilbao, spain. fox, t., ward, h., howard, b. (2002), public sector roles in strenghthening corporate social responsibility, a baseline study, world bank, october, 1-5. kelleher, d., levene, s. (2001), knowledge management: a guide to good practice, pwc, new york. kim, c., manborgue, r. (2003), fair process: managing in knowledge economy, motivation people, 1. matmati, m. (2004), les effets sociaux des tic et nfo et leurs liens avec la responsabilite sociale de l' entreprise, la revue technologique, iv(1), 97-119. nicolescu, o., nicolescu, l. (2005), economia, firma şi managementul bazate pe cunostinţe, ed. economică, bucureşti. nonaka, i., takeuchi, h. (1995), the knowledge creating company: how japanese companies create the dynamics of innovation. oxford university press, new york. petrash, g. (2002), knowledge management. classic and contemporary works, masschusetts institute of tehnology. roşca, ion gh., păunescu c., pârvan, c. (2010), shaping the future of higher education in romania: challenges and driving factors, management & marketing, 5(1), 57-70. scârneci, f. (2011), who are the romanian managers and how they identify themselves?, management & marketing, 1. vasilache, s. (2008), organizational knowledge dynamics, management & marketing, 2. 241 http://www.managementmarketing.ro/autori.php?var%5b22%5d=en&var%5b0%5d=autori&var%5b1%5d=florentina%20sc%c3%82rneci http://www.managementmarketing.ro/arhiva.php?var%5b22%5d=en&var%5b1%5d=1&var%5b3%5d=2011&var%5b2%5d=219&var%5b20%5d= http://www.managementmarketing.ro/arhiva.php?var%5b22%5d=en&var%5b1%5d=1&var%5b3%5d=2011&var%5b2%5d=219&var%5b20%5d= http://www.managementmarketing.ro/autori.php?var%5b22%5d=en&var%5b0%5d=autori&var%5b1%5d=simona%20vasilache http://www.managementmarketing.ro/arhiva.php?var%5b22%5d=en&var%5b1%5d=2&var%5b3%5d=2008&var%5b2%5d=105&var%5b20%5d= http://www.managementmarketing.ro/arhiva.php?var%5b22%5d=en&var%5b1%5d=2&var%5b3%5d=2008 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the regional assessment of marginal intra-industry specialization oana ancuţa stângaciu “vasile alecsandri” university of bacău anca_stangaciu@yahoo.com abstract the dynamics of intra-industry specialization was shown by means of the regional indices of marginal specialization, indices which break down the changes which appear in the specialization processes into two components: the marginal intra-industry specialization and the inter-industry specialization. the regional assessment of the marginal intra-industry specialization was done on the level of the sections in the combined register, and the results of the analyses confirm the fact that the dynamics of the specialization processes in the romanian regions was greatly influenced by the increase of intra-industry specialization, increase manifested especially in the specialization process pertaining to the manufacturing of products which use intensively the human capital and high technology. keywords marginal specialization; intra-industry specialization; sections in the combined register jel classification c16; f14 1. introduction the intensification of trade with goods which use intensively the human capital and high technology has a beneficial role in the process of economic growth, since this intensification leads to an acceleration of the specialization process on regional level, due to the economies of scale, as well as to achieving comparative advantages in relation to other countries. 2. methodology the regional assessment of the marginal intra-industry specialization implied calculating the marginal intra-industry specialization (miit) index suggested by brülhart (1994), which is in fact a grubel and lloyd type index that measures the dynamics of intra-industry specialization (bastos p, cabral m, 2007). the marginal intra-industry specialization index (miit), as well as the grubel and lloyd index, (grubel h, lloyd p, 1975), was calculated on the level of sections in the combined register (cr), thus quantifying the changes which come up in the intra-industry specialization processes on the level of each section. the index is generally expressed in percentage, and its value is between 0 and 100; it is zero when the changes pertaining to the current year compared to the basic year in the specialization processes on the level of each section are inter-industry, or it has values close to 100 when the increase of specialization in the current year compared to the basic year is due to the expansion of intra-industry specialization. the marginal specialization indices per section were calculated considering as basic years 2000, as well as the previous year since, on one hand, we wanted to see the evolution of changes in the intra-industry specialization processes over a longer period of time (when the basic year is 2000) and, on the other hand, we wanted to explain the yearly evolution by 101 stângaciu means of the changes which come up on the level of each section in the combined register or on regional level (when the basic year is the previous one). 3. regional assessment of the marginal intra-industry specialization on the level of the sections in the combined register on national level [figure1], in the case of the main sections in which the romanian economy has a high degree of intra-industry specialization, the marginal specialization indices calculated for each year in the period of time 2001-2011 compared to 2000 or to the previous year respectively (the basic years) evolve as follows: a) in the case of electrical machines and devices, the contribution of intraindustry specialization in the changes that took place in the specialization processes is slightly oscillatory. thus, during the first two years, the contribution increased up to 93,7% compared to 2000 and then, in 2003, it decreased compared to 2000 as well as compared to the previous year up to the value of about 70,0%. this value stays approximately constant for the next 4 years until 2007, while during the last 4 years the contribution increases, getting once again over the value of 90,0%, as it was during the first years. b) in the case of means of transport, the contribution of intra-industry specialization in the changes that took place in the specialization processes is slightly oscillatory, just as in the case of the section presented above. thus, during the first two years the contribution increased up to 73,1% compared to 2000, and then there was a decrease in 2004 compared to 2000, as well as compared to the previous year, decrease up to the value of 50,0%. this value is the lowest contribution of intra-industry specialization registered during the whole period of time 2001-2011 compared to 2000. after 2004, the contribution of intra-industry specialization increases slightly until 2008, when it reaches once again a percentage over 70,0%, and during the last 3 years, due to the significant increase registered compared to the previous years, the contribution rises to over 75,0%. c) in the case of metal products, the contribution of the intra-industry specialization in the changes that came up in the specialization processes has the highest increase of all sections subjected to the analysis. thus, during the first four years, compared to 2000, the contribution increases dramatically from 0,0% in 2001 (in other words, the modifications that appeared in the specialization processes pertaining to the manufacturing of metal products in 2001 compared to 2000 were 100,0% due to the inter-industry specialization) to 95,4% in 2004. during the next 5 years, until 2009, the contribution of intra-industry specialization decreases slightly until it gets to values around 60,0%, while during the last years the situation improves, reaching once again the percentage of approximately 80,0%. d) in the case of textile products, the contribution of intra-industry specialization in the changes that came up in the specialization processes is oscillatory; however, there is a decreasing trend, especially after 2007. thus, during the first 6 years the contribution oscillated between 80,0% and 90,0% compared to 2000, while in 2007 it increased up to 96,0%. this value is the highest contribution of intra-industry specialization registered during the whole period of time 2001-2011 compared to 2000. during the next 2 years, until 2009, the contribution of intra-industry specialization decreases slightly until it gets around the value of 60,0%, while during the last years the situation improves, reaching once again percentages over 80,0%. 102 the regional assessment of marginal intra-industry specialization basic year = 2000 basic year = the previous year 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 electrical equipment transport equipment base metals textile articles figure 1 indices of the marginal intra-industry specialization (miit) on the main sections in the cr in romania, in the period of time 2000-2011 (%) source: processing of the data collected from nis consequently, in romania, in the period of time 2001-2011 compared to 2000, the intra-industry specialization is the main factor which triggers the changes registered in the specialization processes in manufacturing certain products, since its contribution is over 50,0% in the case of the main sections analyzed. we must notice that, in the case of the sections in which romania has a high degree of intra-industry specialization, the percentage of its contribution is very high, generally over 80,0% in the case of electrical equipment and textile articles, or 60,0% in the case of metal products during the last years. on regional level, the discrepancies concerning the contribution of the intra-industry specialization among the sections in the combined register are great [figures 2, 3], and the main trends of the marginal intra-industry specialization are the following: a) in most regions there are high values of the contribution of intra-industry specialization in the specialization process pertaining to electrical equipment, in 2011 the contribution being of over 90,0% compared to 2000 (except for the regions bucharest-ilfov, south-west oltenia and the southeast region where the contribution of intra-industry specialization is under 60%). the highest values, of over 90,0% during the whole period analyzed, can be found in the north-east and south muntenia regions, and significant increases compared to 2000 are registered in the west region (from 0,0% in 2001 to 87,2% in 2010). in the south-west oltenia region the contribution of the intra-industry specialization is fluctuating, with yearly oscillations (e.g: from 96,0% in 2001 to 0,0% in 2002 and 2003). 103 stângaciu north west region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 central region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 north – east region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 south – east region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 south muntenia region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 bucharest – ilfov region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 south – west oltenia region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 west region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 electrical equipment transport equipment base metals textile articles figure 2 regional indices of the marginal intra-industry specialization on the main sections in the cr, in the period of time 2000-2011 (%) –2000=basic year source: processing of the data collected from nis 104 the regional assessment of marginal intra-industry specialization north west region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 central region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 north – east region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 south – east region 0,0 10,0 20,0 30,0 40,0 50,0 60,0 70,0 80,0 90,0 100,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 south muntenia region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 bucharest – ilfov region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 south – west oltenia region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 west region 0,0 20,0 40,0 60,0 80,0 100,0 120,0 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 electrical equipment transport equipment base metals textile articles figure 3. regional indices of the marginal intra-industry specialization on the main sections in the cr in the period of time 2000-2011 (%) – the previous year=basic year source: processing of the data collected from nis 105 stângaciu b) in most regions there are average values of over 40,0% of the contribution of intra-industry specialization to the specialization process pertaining to the manufacturing of means of transport (except for the south-east and bucharest-ilfov regions, where the contribution of intra-industry specialization is lower). constant increases during the whole period analyzed can be found in the north-west region (from 0,0% in 2001 to 68,3% in 2011), and oscillating evolutions are registered in the north-east, south muntenia and south-west oltenia regions. in the west region, the contribution of intra-industry specialization has a negative trend in the period of time 2000-2011. c) in most regions, the contribution of intra-industry specialization in manufacturing textile articles decreases (in the central, north-east, southeast and bucharest-ilfov regions) or has slight oscillations (in south muntenia and the west regions). in the north-west and south-west oltenia regions, the contribution of intra-industry specialization decreases only compared to 2000. we must notice that there are very high discrepancies among the regions concerning the values of the contribution of intra-industry specialization in manufacturing textile articles. d) in most regions, the contribution of intra-industry specialization in manufacturing metal products increases constantly (in the central, southeast, south-west oltenia and the west regions) or has oscillation during the increasing process (in north-west and north-east regions). the intraindustry specialization has no contribution in bucharest-ilfov region, and there are great discrepancies among the regions. 4. conclusion after assessing the marginal intra-industry specialization on sections, we noticed that in most regions the contribution of the intra-industry specialization in the specialization process pertaining to the manufacturing of products using high technologies intensively has increased, registering high values in the case of specialization processes pertaining to the trade with electrical equipment, in 2011 the contribution being of over 90% compared to 2000 (except for bucharest-ilfov, southwest oltenia and the south-east regions). also, there are average values of over 40% of the contribution of intra-industry specialization to the specialization process pertaining to the manufacturing of means of transport (except for the south-east and bucharest-ilfov regions, where the contribution of intra-industry specialization is low), while the contribution of intraindustry specialization in manufacturing textile articles or products that use intensively the work force decreases in the central, north-east, south-east and buchares-ilfov regions or it has slight oscillations in south muntenia and the west regions. ville (2008) got to similar results when she determined the marginal intra-industry specialization index for 23 countries in the european union. the author notices that, in the case of 94 industrial branches in the period of time 1995-2005 the marginal specialization index has high values in the sectors that use intensively high technologies, and low values in the industries which use intensively the workforce. this fact empirically proves that an increase in the degree of inter-industry specialization leads to a lower increase in productivity, while the increase of intraindustry specialization is associated to a faster increase in productivity. consequently, we can say that in romania the dynamics of the regional specialization processes was greatly influenced by the intra-industry specialization, and this influence has positive effects on the economic development, since an increase in the 106 the regional assessment of marginal intra-industry specialization degree of inter-industry specialization leads to a lower increase in productivity, while the increase of intra-industry specialization is associated to a quick increase of productivity. references bastos, p, cabral, m (2007), the dynamics of international trade patterns, review of world economics, 143 (3), 391-415. brülhart, m (1994) marginal intra-industry trade: measurement and relevance of the pattern of industrial adjustment, weltwirtschaftliches archiv/review of world economics, 130 (3), 600-613. grubel, h, lloyd, p (1975), intra-industry trade: the theory and measurement of the international trade in differentiated products, london, macmillan. stângaciu, a (2012), convergenţa comerţului regional intra-industrie în românia o perspectivă empirică asupra modelelor de specializare, bacău, editura alma mater a universităţii „vasile alecsandri” din bacău. tingvall, p (2004), the dynamics of european industrial structure, review of world economics (weltwirtschaftliches archiv), 140(4), 665-687. ville, k (2008), marginal intra-industry trade expansion and productivity growth, etla, the research institute of the finnish economy, helsinki finland, keskusteluaiheita – discussion papers, no. 1164. 107 aspects concerning financial profitableness analysis and its purpose in substantiation of firm’s strategic financing decisions 90 studies and scientific researches edition: economics, no. 13 (2008) aspects concerning financial profitableness analysis and its purpose in substantiation of firm’s strategic financing decisions solomon daniela-cristina, lecturer university of bacău dragomirescu simona-elena, lecturer university of bacău abstract: financial profitableness, relevant indicator in enterprises performance appreciation and of its position on the market, depends on the commercial policy (commercial profitableness), on the engaged capital’s efficiency (economic profitableness), on the policy and financial structure of enterprise (debt degree) offering information both to investors and managers, orienting the enterprise in financing strategic decisions the analysis of enterprise’ performance by means of profitableness rates highlights the efficiency reports between a indicator of results (profit or loss) and an indicator that reflects an activity flux, (business number, consumed resources etc.) or a stock (own capital, total actives). the size of rates is influenced by accountancy policies and practices used by the enterprise that has different informational valences and reflects multiple sizes of economic-financial activity. the financial profitableness rate (rf) expresses the efficiency degree of using the own capitals. in the case where financial profitableness rate is bigger than the borrowed cost capital, then a supplementary value will be created to “payment of the shareholders’ capitals (by the distributed dividends) and firm’s self-financing (by the result in the reserve)”1 . the information given by the firm’s yearly financial situations allow determination of financial profitableness rate. the relation calculation for this rate is the following2: 1 s. petrescu, analysis and financial-accountancy diagnostic. theoretical-practical guide, second revised edition, ceccar’ s publish house, bucharest, 2008, p. 238. 2 gheorghe vâlceanu, vasile robu, nicolae georgescu, economic-financial analysis, economic publish house, bucharest 2004, p.283. rf = 100 capitalown profitnet in anglo-saxon terminology, the financial profitableness rate corresponds to the notion of return on equity (roe) being calculated as below3: roe= equityowneraverage incomenet ' financial profitableness reflects the final purpose of an enterprise’s shareholders, expressed by remuneration rate of capital investment made by them in providing enterprise’s stockings or in reinvesting total/partial profit that reverts4. the financial profitableness rate’s analysis allows the establishing of determining factors and the identifying of some significant aspects for appreciating the enterprise’s performance. in specific literature5 few patterns of factorial analysis are known for financial profitableness rate: 1.rf= 100 capitalown assetstotal assetstotal profitnet 3 marshall d. h., mcmanus w., viele d. f., „accounting: what the numbers means”, seventh edition, ed. mcgraw-hill/irwin, 2007, p. 77. 4 spãtaru, l., economic-financial enterprise’s analysis –instrument of enterprise’s management, economic publish house, bucharest, p. 393. 5 w. păvăloaia, d. păvăloaia, economic-financial analysis concepts. studies, moldavia publish house, bacău, 2003, p. 310-311. aspects concerning financial profitableness analysis and its purpose in substantiation of firm’s strategic financing decisions 91 studies and scientific researches edition: economics, no. 13 (2008) assetstotal profitnet = global capital enterprise’s profitableness invested in fixe and circular assets. capitalown assetstotal = multiplication factor of own average capital or the arm of the financial lever that characterizes indirectly the debt degree of enterprise (gî). because total assets = own capital + debts , the relation becomes: capitalown assetstotal =   capitalown debtscapitalown capitalown assetstotal capitalown debts  1 the financial profitableness rate depend on the permanent capitals structure, meaning on the proportion existent between the borrowed capital, respective debts and own capital . the capitalown debts report is a quotient named “financial lever” that influences the financial profitableness rate and that expresses the enterprise’s debt degree, report that generates the appearance of financial efficiency increase or the financial lever effect. the effect of lever’s increase may be both in favor and unsafe, on this effect the financial risk being connected, the one flowing from capital cost that assures the financing. according to this pattern, the increase of financial profitableness rate can be realized through:  increase of net profit to a leu assets and  growth of debt degree if economical profitableness is higher than interest rate. a growth of multiplication factor can be appreciated as favorable, but it should be reminded that this indicator reflects the debt degree, and therefore is necessary the framing of the size of the multiplication factor under certain preordained optimal values. 2.rf = 100 capitalown assetstotal assetstotal turnover turnover profitnet the financial profitableness rate represents the product between the commercial profitableness rate (profit’s net average), assets rotation and global debt rate. the increase of the financial profitableness rate of own capital is the consequence of the invested capital efficiency increase, as a consequence of the increase of the assets’ speed’s rotation with direct implications on the volume of sells on invested monetary unit but also because of the profit increase to a leu business number that reflects the efficiency of exploitation activity. according to this pattern the increase of financial profitableness may be realized if the following conditions are satisfied: a). inet profit > iturnover the increase of gross profit in an superior rhythm to turnover, possible to be realized through: reduction of exploitation expenses; increase of physical volume of physical production and of the delivered one; manners of amortization calculation; fiscal state’s policy. b). iturnover > itotal assets the increase of turnover will outmatch the total assets growth aspect that means the increase of the enterprise’s speed rotation assets. c). re > d economical profitableness (re) will outmatch the interest rate(d). by its calculation pattern the financial profitableness rate also highlights the following specific conditions:  financial profitableness is influenced by the modality of providing capitals, reason for which is sensitive as against financial structure, meaning the debt degree of the enterprise,  the size of gross profit is influenced by tax evolution, elements undeductive from a fiscal point of view and of the fiscal deductions,  the financial profitableness rate should be higher than the average tax rate in order to make the enterprise’s actions more attractive. under this situation, for the aspects concerning financial profitableness analysis and its purpose in substantiation of firm’s strategic financing decisions studies and scientific researches edition: economics, no. 13 (2008) 92 enterprise, is more advantageous to make appeal to medium and long term loaning for activity financing, this assuring in this way a supplementary profit. the use of the debt should be very carefully made in order not to limit the financial independence of the firm and to reduce the supplementary debt possibilities in crisis periods. the data necessary for analyzing the financial profitableness rate for s.c. alfa s.a. are presented in table nr. 1: table nr. 1 indicators concerning the financial profitableness rate’s analysis for s.c. alfa s.a. indicator’s name mu 31.12.2005 31.12.2006 31.12.2007 net profit lei 125.457 324.568 257.005 own capital lei 508.077 2.059.013 2.049.572 financial profitableness rate (rf) % 24,69 15,76 12,54 the variation of financial profitableness rate % 0 -8,93 -3,22 growth index rf % 100 63,83 79,57 growth index net profit % 100 258,71 79,18 growth index own capital % 100 405,26 99,54 informative value % 25% 25% 25% total assets lei 837.352 2.746.266 3.007.678 global profitableness of invested capitals (net profit/total assets) % 14,98% 11,82% 8,54% debt degree (total assets/own capital) 1,65 1,33 1,47 turnover lei 224.748 234.798 197.000 net profit average (net profit/turnover) 0,56 1,38 1,30 the assets’ speed rotation (turnover/total assets) 0,27 0,09 0,07 the evolution of financial profitableness rate for s.c.alfa s.a is presented in figure nr. 1. 0 5 10 15 20 25 30 2005 2006 2007 rf figure 1 the evolution of financial profitableness rate for s.c.alfa s.a the financial profitableness rate for the analyzed period manifested a decreased tendency that is equivalent to a weak net wining remuneration of own resources, respective the decrease of the own capitals capacity of creating net profit. during 2007 the rate’s level was of 12,54% that means that for 100 lei own capitals revert 12,54 lei net profit. this level does not assure the reconstruction of own capitals only for net profits. the rate’s modification rf= 3,22% was determined by:  aspects concerning financial profitableness analysis and its purpose in substantiation of firm’s strategic financing decisions 93 studies and scientific researches edition: economics, no. 13 (2008)  decrease of global invested capitals profitableness with 3,28% (from 11,82% to 8,54%) that had a negative effect on the indicator;  the increase of firm’s debt degree with 0,14 (from 1,33 to 1,47) with favorable effect upon financial profitableness rate that did not succeed the compensation of unfavorable effect that the decrease of global invested capitals rate in fixe and circular assets. under these circumstances, for society, it is more advantageous to appeal to loaning on medium and long term for activity financing, assuring therefore a supplementary profit. the use of debt should be carefully made in order not to limit the financial firm’s independence and to reduce the supplementary debt possibilities in crisis periods. the financial profitableness rate constitutes a relevant indicator in appreciating the enterprise’s position on the market. an increased remuneration of capitals assures a facile access to financial resources due to the present shareholders’ trust of reinvesting in enterprise and of potential investors – owners of financial resources available for investments as well as the development capacity. references: [1] marshall, d. h., mcmanus, w., viele, d. f., accounting: what the numbers means, seventh edition, ed. mcgraw-hill/irwin, 2007. [2] păvăloaia, w., păvăloaia, d., economic-financial analysis concepts. studies, moldavia publish house, bacău, 2003. [3] petcu m., the enterprise’s economic-financial analysis, economic publish house, bucharest, 2003. [4] petrescu, s., analysis and financial-accountancy diagnostic. theoretical-practical guide, second revised edition, ceccar’ s publish house, bucharest, 2008. [5] spãtaru, l., economic-financial enterprise’s analysis –instrument of enterprise’s management, economic publish house, bucharest, 2004. [6] vâlceanu, gh., robu, v., georgescu, n., economic-financial analysis, economic publish house, bucharest, 2004. [7] *** public finances minister’s command no. 1752/2005 for the approval of accountancy settlements according to european directives, published in official monitor, 1st part, no. 1080 from 30/11/2005. classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy 33 studies and scientific researches edition: economics, no. 13 (2008) classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy dragomirescu simona-elena, lecturer university of bacău solomon daniela-cristina, lecturer university of bacău abstract: classical accountancy shaped and coagulated in an informational system grafted on traditional production systems, characterized by mass productions, planning etc. the powerful concentrations and grouping, economies globalization, both as offer and as demand, the new restrictions and economical opportunities and global environment technologies lead to a redefining of enterprises’ objectives. from the well-known “quantity and productivity”, the enterprise faced a new system of objectives: quality’s increase; terms and costs decrease; productivity; flexibility. in such conditions the need of “defining new methods” appeared, the need of adapting the fundamental calculation methods, their improvement – respective the appearance of modern methods of costs calculation. in any field where production activities are developed, where works are executed or services are performed, there exist costs. the knowing of these costs represents a necessity in any process of substantiation of decisions. the complexity of economical life under the competition conditions imposed on the market economy, leads to the increase of the purpose in information in decision making. of its quality depends the quality of current decisions and of perspective, and implicitly, of the obtained results. the present economical environment made expensive any error in decision caused by reduced quantity of information concerning costs. the modern enterprise management requires the permanent knowing of costs. seen as one of the most significant indicators with the help of which the activity of an industrial firm may be appreciated, the production costs offers a series of information necessary for any leading frame, allowing the forming of a general vision of the organization. it becomes, therefore, an indispensable instrument for diagnostic, for stimulation of probable effects, of one or another from the options, decision making, and the realizations’ efficiency control. combined to other types of instruments (budget, standards etc.), cost information becomes a powerful instrument of management control. otherwise, in present competition economical environment, the purpose of all these instruments is “to orientate the enterprises efficiently” 1. in order to fulfill the support purpose of managers in decision making process, the cost should be submitted to optimization function, meaning the search of “the most advantageous compromise between performances, terms and costs”2. these suppose the identification of all means of costs reduction, especially by improving the projection of products/services/works, the improving of processes and organization. but for the realization of a relevant pattern for costs optimization a correct “measure” of costs is imposed. by control function, the real costs are followed in order not to divert from the standards (norms) preliminary determined by optimization process. the importance of costs control was underlined for the first time by e. smalenbach in 1909, finding the practical appliance in usa in 1920 with the occasion of 1 tabără n. „the modernization of accountancy and management accountancy. present facts and perspectives”, moldova publish house, iaşi, 2006, p. 241. 2 marian l. „project management” from http://www.orizont.net/clubro/crmd/carti/cartemarian. classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy 34 studies and scientific researches edition: economics, no. 13 (2008) investigating the causes of industrial enterprises’ losses. it was appreciated back then that without a permanent cost control a rational householding of the enterprise is not possible3. in traditional practice, cost control supposes the comparison between the real complete cost (effective, post-calculated) and a standard complete cost (estimated, precalculated). costs represent the result of calculations developed by means of specific methods; the succession of effectuated calculations is known in specific literature and practice under the name of costs calculation. the costs calculation methods, also named methods of leading through costs, include the ensemble of processes by which the correlation between expenses and production that brought this occasion are determined. the classical management accountancy shaped and coagulated in an informational system grafted on traditional production systems inspired by „taylorisme”, characterized by mass productions, planning etc. 4 under this situation, the used calculation methods were the classical methods of costs calculation (global method, phases method, commands method), considered as basis methods of organizing the costs measuring activity. the cost calculated through classical methods belongs to the category of integral and absorbing cost (full-costing), the general calculation relation is: c = d + i where: c unitary cost; d the sum of direct expenses afferent to product unit; i the sum of indirect expenses afferent to product unit; this embodies all the production expenses, grouped on direct expenses (expenses that are identified from the beginning on products and expenses places) and indirect expenses (that can only be 3 kilger w. „flexible plankostenrechnung”, köln, 1967, p. 80 quote from epuran m., băbăiţă v., grosu c. „bookkeeping and accountancy control”, economic publish house, 1999, pg. 400. 4 dumbravă p., pop a. „accountancy management in industry”, intelcredo publish house, deva, 1997, p. 28. identified on the expenses places, not on the products too, and will therefore be assigned by procedures on the products). markets globalization, technological progress, new aspirations of employees, new knowledge in accountancy frame, the existence of informatics systems more and more accessible and powerful changed radically the enterprise reality. from a relative stabile environment, simple and less varied, with an homogenous demand, stabile and quantitative, with a low concurrence, a reduced flexibility of technology and a powerful integration specific to the 19 century, it has passed to an environment under the sign of top technologies, much more dynamic, hostile, complex, with a diversified and qualitative demand, powerful competition, short life duration of production. th the powerful concentrations and grouping, economies globalization, both as offer and demand, the new economical restrictions and opportunities and global environment technologies lead to a redefining of enterprises objectives. from the wellknown “quantity and productivity”, the enterprise reached a new system of objectives: quality increase; terms and costs diminishing; productivity; flexibility. in present frame, in order to respond the needs of accountancy of the new production organization, the productive logic involves different products realized in small and flexible shares, increased quality, small stocks, “pulled to downstream” fluxes, polyvalent hand work, automatization. the strategy is orientated towards the fabrication of products that have value for demand, towards the insurance of activity flexibility with the purpose of adapting to environment changes, the permanent following of the costs reduction and quality amelioration. in order to underline the production organization method evolution, from classical organization (taylorian) to an organization specific to present economic environment, and therefore necessary evolution of accountancy control, the below tables are suggestively presented. classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy 35 studies and scientific researches edition: economics, no. 13 (2008) environment  homogenous demand  stable demand  quantitative demand  low competition  low flexibility in technology  integration productive logic  standard product  large rigid series  adjustment by stock  steering through upstream  tasks division  executant operator  subsequent control  centralization  stabile structure accountancy  comparing real cost production/standard  the priority of direct labor work  quantitative control / deviation  verification sanctions  budgetary control objectives  q u a n t it y  p r o d u c t iv it y environment  diverse e on, f demand  qualitativ demand  high etiticomp powerful  short life duration o products  partnership productive logic ible   varied products small shares, flex  process quality  small stocks  fluxes „pulled upstream ”  polyvalent hand labour  externalization automatizat ion accountancy concep n cost sts   tio quality cost  logistic costs  collaboration costs  maintaining co objectives y y t y  q u a l r mit  f l e x ib il c o s t  t e it  p r o d u c t iv i  figure 1. classical organization (taylorian) of production (source: alaza ons”, (source: alazard c., sépari s.„contrôle de gestion. manuel &applications”, under these alculation method of cost be ument of following the expenses of offered by ion allowing only posterior rd c., sépari s.„contrôle de gestion. manuel &applicati dunod publish house, paris, 1996, p. 511) figure 2. the new production organization dunod publish house, paris, 1996, p. 511) conditions, th the information e choice of comes difficult. production, post-calculatc traditional methods become obsolescent. their appliances in present economic frame highlight a series of limits:  it presents the inconvenience that, through their appliance the effective cost of products is obtained, but with a big delay in proportion to the moment of developing of economic processes that have generated it;  the calculation having on its basis these methods does not constitute an operative instr analysis, periodical, by comparison to costs budget;  it does not assure a specific system of costs control and analysis, and, therefore, the necessity of elaboration according to the same methodology of two rows of calculation concerning the production cost appears. a former row of calculation is the one preceding the development of production process, materializing in costs budget (with its different sections), ant the latter is made after the end of the classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy 36 studies and scientific researches edition: economics, no. 13 (2008) production process, to which is referred, on the basis of accountancy management data. the elaboration of the two rows of calculations creates the premises of comparison, periodically, no doubt, of the effective indicators with the ones predicted in the budget.  the practicing of absorbing classical costs produces a phenomenon of “subvention” between the complete costs afferent to different products/services that have a common basis of distribution. this fact maj the favor of the indirect ones. as consequence, the distribution of indirect costs using a hod, abc method ctivity based costing), target-costing method and flexibility, where production is “pulled downstream” by clients’ comma phenomenon makes some products/services to increase or decrease their costs, in the detriment or advantage of other products/services5. the types of “subvention effects” would be, for instance: effects owed to activities variety and costs heterogeneity; effects owed to series size; effects connected to investments for work productivity increase. there should also be underlined the that the costs structure changed in ority, the direct costs weight decreasing in s distribution basis direct costs lost any relevance. also, indirect costs become more technical costs resulted from quality, studies, maintenance, methods etc. in countries with a developed market economy, the classical methods of calculation of costs were replaced by modern methods, such as the just in time met (a etc. ► just in time method departs from the japanese principles of organization and management, founded on concepts of productivity nds, by an effective demand and not “pushed upstream” according to production programs elaborated according to adjusted sells predictions, eventually, by stocks level. fabri ssary to prod sverse organizing, on activiti definition of the process that represe c lculation objects, nterpr 5 ionaşcu i., filip a.t. and stere m. „accountancy control”, ase publish house, bucureşti, 2001, p. 48. also connected to new organization of production system, the integration of all production steps from the three fundamental cycles is appointed: conception → cation → distribution. the possibility of improving any process in what the cost, quality, and term is concerned is befriended especially by this global vision upon all the activities nece uctive process. 6 ► abc method (activity based costing) is founded on a new, more realist, cutting of enterprises, starting from the chain notions of value and tran es. hugues boisvert 7 underlined the passing from tasks efficiency to processes reconception. therefore, the author started from the nts a network of a tivities connected by a commune objective, a chain of activities necessary for delivery of a product or service. on its turn, an activity is considered an ensemble of tasks. the reconception of processes sends to the manner of exerting the activities (adding, modification, suppressing) that compose these processes, to reorganization of connections between these activities and their coordination. thus, it is brought again under discussion the present organization of enterprise and instauration of a new pattern of action. 8 the basis principle of abc method is the distribution less arbitrary of indirect expenses, in concordance to the appeal to effective products, ca e ise’s processes or activities. the cost calculated by this method is more pertinent. an enterprise consumes resources in order to perform tasks, which may be regrouped on activities, and activities form, on their turn, products. therefore, a product is the result of an ensemble of processes, respective of 6 epuran m., băbăiţă v., grosu c. „bookkeeping and accountancy control”, economic publish house,, 1999, p. 385. 7 boisvert h. „de la comptabilité à la gestion par activités”, revues international de gestion, vol. 18, nr. 4, november 1993, p. 7-8. 8 guinea a.f. – „evolutions and involutions in management accountancy”, „bookkeeping and accountancy control” magazine, nr. 8, 2006, p. 43. classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy studies and scientific researches edition: economics, no. 13 (2008) 37 explicative the latter representing shares ts costs correlated with their life cycle, specially with the resources consume pose sequences of complementary activities. 9 in other words, products consume activities, and the activities consume resources. costs are allocated to activities on the basis of variables that express the consumption low, respective factors of costs variation (that starts the activity), also called costs inductors and work units. costs inductors represent the basis of activity’s costs distribution between the products that consumes it, for these a unitary cost being calculated. the calculation of the cost of a product supposes the summing of all direct and indirect expenses, form the activities consumed established with regard to the number of work units consumed (inductors) and their unitary cost. ►target-costing method follows the produc e im d in conception phase. from this phase even, a management’s major concern is constituted by product’s competition in terms of price. target-costs, seen as management step, are based on the rule according to which market dictates selling costs and not the enterprises’ costs do it. 10 it is obvious that the enterprise will want to ensure a certain profit during the life cycle of the specific product. in order to build the profit it should go from price to cost, the target-cost, an estimated cost, being calculated by deduction from the imposed selling price of awaited profit average. analyzing costs on the whole product’s life duration, it is understandable that from the imposed selling price should be covered on long term all enterprise’s costs, both direct and indirect, both fixe or variable, therefore the target cost is a complete one. the selling price, being an imposed one, represents a limit that cannot be surpassed, and if the limit cannot be respected by enterprise it results that the respective product is not viable. ll: ►life cycle costing used especially in plannin n, the loss of pertinence of traditional cost calcu tems is due, mainly, to the between e pre g the fundamental calculation method 9 bouquin h.„management accountancy” (translation and introduction study neculai tabără), tipomoldova, iaşi, 2004, p. 184. 10 ebbeken k., possler l., ristea m. – „calculation and costs management”, teora, bucharest, 2000, p. 379. specific literature11 presents other two methods as we g phase, to estimate the product’s cost on its life period. ►kaizen costing used for identification of cost improvement opportunities during the phase production. * * * in conclusio lation sys existence of a clash th sent pattern of enterprise’s control and the pattern of analysis centers, and to the difference between the composition pattern of real cost and the image given by management accountancy. under these circumstances, the need of “defining new methods” 12, appeared, the need of adaptin s, their improvement – respective the appearance of modern methods of costs calculation. as consequence, some enterprises gave up classical methods, adapting evolved methods, more adapted to economical environment requires. other enterprises adapted a series of indicators in order to measure the performances directly, for instance, by means of dashboards, than indirectly by means of costs. but, no matter the applied methods, the accountancy control should allow the development of activity and decision making in such manner that the enterprises would attain their goals. and cost is an important instrument of accountancy control that, determined as correct as possible in order to reflect reality, sustains managers in the process of piloting the enterprise. 11 albu n., albu c. – „instruments of performance management”, vol. i., management accountancy, economic publish house, bucharest, 2003, p. 240. 12 tabără n. „the modernization of accountancy and management accountancy. present facts and perspectives”, moldova publish house, iaşi, 2006, p. 248. classical calculation methods of costs and their limits in actual frame of romanian economy. present tendencies in costs accountancy 38 references: [1] alazard c., sépari s, contrôle de gestion. manuel &application, editura dunod, paris, 1996; [2] albu n., albu c., instrumente de management al performanţei, vol. i., contabilitate de gestiune, editura economică, bucureşti, 2003; [3] boisvert h., de la comptabilité à la gestion par activités, revues international de gestion, vol. 18, nr. 4, noiembrie 1993; [4] bouquin h., contabilitate de gestiune (traducerea şi studiul introductiv neculai tabără), editura tipomoldova, iaşi, 2004; [5] dumbravă p., pop a., contabilitatea de gestiune în industrie, editura intelcredo, deva, 1997; [6] ebbeken k., possler l., ristea m., calculaţia şi managementul costurilor, editura teora, bucureşti, 2000; [7] epuran m., băbăiţă v., grosu c., contabilitate şi control de gestiune, editura economică, 1999; [8] guinea a.f., evoluţii şi involuţii în contabilitatea de gestiune, revista „contabilitate şi control de gestiune”, nr. 8, 2006; [9] ionaşcu i., filip a.t. şi stere m., control de gestiune, editura ase, bucureşti, 2001; [10] marian l., managementul proiectelor, pe http:// www.orizont.net / clubro/ crmd/ carti/ cartemarian. [11] tabără n., modernizarea contabilităţii şi controlului de gestiune. actualităţi şi perspective, editura tipomoldova, iaşi, 2006. studies and scientific researches edition: economics, no. 13 (2008) http://www.orizont.net/ (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the evolution of the marketing research market on the level of the european union countries, after 2000 laura cătălina ţimiraş university “vasile alecsandri” of bacau timiras.laura@ub.ro abstract the purpose of this paper is to identify how the marketing research market evolved after 2000 as a whole and by categories of the eu countries (the old and the new states respectively) as well as the impact of the general economic development on this evolution of the market. since 2000 the marketing research market registered a spectacular evolution in the new eu members, which certifies that it is in the growth stage. in the old member states the marketing research market reached maturity, the dynamics being slyghtly positive or even stationary. regardless of the marketing research market trends registered in the old or in the new eu members, the development levels attained in the two categories of states are different. thus, approximately 90% of the marketing research market of the eu belongs to the old states and only about 10% to the new members. similarly to the markets of other products, the market studied here was also affected by the economic crisis, so all the eu countries registered involutions (followed by recoveries) along with the onset of recession. in the countries analyzed, the relationship between the size of the marketing research market and the general economic development expressed by the gdp was a strong and direct one (both in the eu as a whole and by categories of eu countries), higher values of gdp being associated with larger (in terms of value) marketing research markets. keywords marketing research market; economic development; turnover; eu member states jel classification m41; c10 according to american marketing association (2004) “marketing research is the function that links the consumer, customer, and public to the marketer through information information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process. marketing research specifies the information required to address these issues, designs the method for collecting information, manages and implements the data collection process, analyzes the results, and communicates the findings and their implications”. the marketing research is definetly an indispensable process for any organization, the need for it growing along with the market development, the higher competition, the increased consumer requirements which become more diverse and sophisticated. this paper tries to notice both how the marketing research market developed in the eu countries after 2000 and the impact of the general economic development of the member states on its evolution. the analysis is based on the latest official data from eurostat. 362 the evolution of the marketing research market on the level of the european union countries, after 2000 in order to estimate the size of the marketing research market we have used data regarding the turnover in the field of "market research" and the number of organizations working in this area. the marketing research market on the eu level after 2000 the marketing research market on the eu level is more than 19 billion euros (according to the data for 2011), in terms of turnover. the number of organizations which operate on this market was in 2010 above 37 thousands. the both indicators registered an growth after 2000 – year when the values were under 16 million euros turnover and under 32 thousand organizations respectively. table 1 the turnover and the number of enterprises in the market research activity on level of the eu countries countries turnover in 2011 (millions of euros) number of enterprises in 2010 turnover per enterprise in 2010 (millions of euros per organization) european union (27 countries) 18947.2 37,611 0.48 bulgaria 53.6 409 0.13 romania 225.6 890 0.23 latvia 74.9 397 0.19 lithuania 49 101 0.46 poland 577.5 2,888 0.16 croatia 115.6 779 0.16 hungary 263.1 2,049 0.14 estonia 17.7 57 0.28 slovakia 176.3 779 0.21 czech republic 340.1 880 0.39 malta* 7.8 51 0.15 portugal 89.9 352 0.29 slovenia 55.1 279 0.19 greece** 132.9 767 0.17 cyprus 31 32 0.95 spain 1192 3,871 0.31 italy 1501.5 4,105 0.36 france 2608.1 5,359 0.55 belgium 2061.4 2,718 0.58 germany 2081.4 1,576 1.36 united kingdom 4357.8 3,144 1.18 finland 113 139 0.79 austria 151.4 266 0.54 netherlands 1857 5,568 0.33 sweden 345.6 557 0.56 ireland** 197.7 149 1.33 denmark 369.5 172 2.16 luxembourg 25.4 33 0.92 * data for 2007 ** data for 2009 *** turnover for 2010 (source: personal processing from eurostat, 2013) 363 țimiraș referring to the main features, we can actually consider that the eu marketing research market is divided in two parts the market of the old (richer) countries and the market of the new (poorer) members of the eu. thus, in the old member states (eu-15), the market is characterized by maturity, its dynamics being relatively stationary or, respectively, slightly increasing since 2000. approximately 90% of the market (according to the data for 2011) belongs to the old eu member states (over 17 billion euros). the average turnover per organization involved in marketing research is, in most of the old states, much more above the eu average 48 thousand euros in 2010 respectively. on the other hand, in the new eu member states (poland, slovenia, hungary, malta, cyprus, latvia, estonia, lithuania, czech republic, slovakia, romania, bulgaria, croatia) the marketing research market after 2000 was characterized by an accelerated evolution, in some of these states increasing even 5 times its size. the upward trend emphasizes that the market is in its growth phase, but the average turnover per organization is in all the new members states under the eu average. although the market development after 2000 was very fast in these countries, they have just about 10% in the total of the eu market (according to the data for 2011). as expected, the onset of the economic crisis in europe made its mark on the dynamics of marketing research market in all the countries, so that it registered involutions from this point of view. we can notice that after a fall that began in the period of time 2007-2009 (earlier or later in each country respectively), in the member states the marketing research market regained an upward trend, in some cases even exceeding the level achieved before the onset of the crisis (sweden, belgium, poland, slovenia and romania). on the other hand, in the rest of the eu countries the market research market has not reached the level registered before the economic crisis, some of them being even under half the level achieved prior to the onset of recession (italy, portugal). 20 08 20 08 20 08 20 07 20 09 20 09 20 07 20 07 20 07 20 09 20 07 20 08 20 08 20 08 20 09 20 08 20 08 20 07 20 09 20 07 20 08 20 08 20 08 20 08 20 08 20 11 20 11 20 11 20 11 20 11 20 11 20 11 2 01 1 20 11 20 11 20 11 20 11 20 11 20 11 20 11 20 11 2 01 1 20 11 20 11 20 11 20 11 20 11 20 11 20 10 20 11 0 100 200 300 400 500 600 700 800 900 1000 l ith ua ni a r om an ia h un ga ry sl ov ak ia c ze ch r ep ub lic d en m ar k b ul ga ri a sl ov en ia e st on ia l at vi a po rt ug al c yp ru s g er m an y po la nd n et he rl an ds u ni te d k in gd om b el gi um fi nl an d sp ai n it al y sw ed en a us tr ia fr an ce ir el an d l ux em bo ur g % c om pa re d to 2 00 0 note: the turnover dynamics has been calculated for the last year for which we have data (2011), as well as for year before the fall of marketing research market caused by the onset of the economic crisis. figure 1 the dynamics of turnover in marketing research in some of the eu countries (% compared to 2000) (source: personal processing from eurostat, 2013) 364 the evolution of the marketing research market on the level of the european union countries, after 2000 the relationship between the economic development and the evolution of the marketing research market in the eu countries in 2011 the impact of the economic crisis on the evolution of marketing research markets is justified precisely by the relationship between the economic development and the level achieved by the studied market. thus, studying the relationship between the gross domestic product and the turnover in marketing research registered in the eu countries (except malta), we can notice the existence of a strong and direct connection between the analyzed variables (the correlation coefficient is 0.81). also, applying the statistical significance t-test we have got a calculated t value of 6.983, which for a significance level α of 0.05 and 25 degrees of freedom shows that there is a significant correlation coefficient (the corresponding theoretical t value is of 2.060). y = 0.0012x + 127.43 r² = 0.6611 0 1,000 2,000 3,000 4,000 5,000 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 t ur no ve r ( m ill io ns o f e ur os ) gdp (millions of euros) note: for lack of available official data we have used the turnover in 2010 for ireland and in 2009 for greece figure 2 the relationship between the gross domestic product and the turnover in marketing research registered in the eu countries (except malta) in 2011 (source: personal processing from eurostat, 2013) y = 0.0012x + 232.23 r² = 0.5686 0 1,000 2,000 3,000 4,000 5,000 0 1, 00 0, 00 0 2, 00 0, 00 0 3, 00 0, 00 0 t ur no ve r (m il li on s of e ur os ) gdp (millions of euros) th e eu – 15 (the old states) note: for lack of available official data we have used the turnover in 2010 for ireland and in 2009 for greece y = 0.0016x + 28.142 r² = 0.9382 0 100 200 300 400 500 600 700 0 10 0, 00 0 20 0, 00 0 30 0, 00 0 40 0, 00 0 tu rn ov er (m il li on s of e ur os ) gdp (millions of euro) the new member states of the ue figure 3 the relationship between the gross domestic product and the turnover in marketing research registered in the old members (the eu 15) as well as in the new members (except malta) of the eu in 2011 (source: personal processing from eurostat, 2013) 365 țimiraș studying the relationship between the variables investigated by categories of countries the old (eu-15) and the new eu member states we have noticed a stronger connection between the level of economic development and the level achieved by the markets in the new states. thus, on the level of the 15 old members of the eu, we have obtained a direct correlation, the calculated coefficient being 0.754. in the case of the new eu members, the strength of the studied relationship (the correlation coefficient) is of 0.9686 which attests a deterministic connection between the two variables. in both cases, using the t-test for testing the correlation coefficients we have noticed that these are significant for a significance level α = 0.05. so, we have obtained for the values of the indicators registered in the old eu members a calculated t value of 3.992 (the corresponding number of degrees of freedom being 13) and on the level of the new eu members a calculated t value of 12.321 (for 10 degrees of freedom). conclusions in conclusion, the marketing research market of the eu has developed diferently in the old and in the new member states. thus, in the new eu member states, the evolution has registered an accelerated dynamic, in fact, the market being in the growth period. in the old member states where the marketing research market has got to the maturity stage, the dynamics has been either positive but with low growth rates or stationary. approximately 90% of the marketing research market of the eu belongs to the old states and about only 10% to the new members. the economic crisis has left its mark on the evolution of the marketing researches market, in all countries of the eu, so that there was involution along with the onset of recession. the relationship between the size of the marketing research markets and the general economic development is a strong and direct one, both on the level of the eu market as a whole as well as by types of eu countries, a stronger conection between the turnover in marketing research and the gdp being registered in the new member states. references aaker, d. a., kumar, a.v., day, g.s. (1998), marketing research, 6th edition, new york, john wiley & sons, inc. american marketing association (2013), http://www.marketingpower.com. boier, r, ţimiraş, l.c. (2006), cercetarea de marketing, iaşi editura performantica. eurostat (2013), available on http://epp.eurostat.ec.europa.eu. harja e., ţimiraş l.c. (2009), metode statistice utilizate în cercetarea de marketing, bacau, editura alma mater. lehmann, d.r., gupta, s., steckel j.h. (1998), marketing research, addison – wesley educational publishers inc. malhotra, n.k. (2004), marketing research an applied orientation. fourth edition, upper saddle river, new jersey, pearson education. ţimiraş, l., nichifor, b., zaiţ, l. (2012), highlights of marketing research in romania, studies and scientific researches economic edition, university "vasile alecsandri" of bacau, available http://sceco.ub.ro/index.php/sceco. 366 http://epp.eurostat.ec.europa.eu/ http://ideas.repec.org/s/bac/fsecub.html microsoft word apostoaie constantin marius_eng.doc press manipulation and its negative impact on the youth ioana livia manea, „al. i. cuza” university of iasi, romania ioana anda popa, „al. i. cuza” university of iasi, romania abstract nowadays, manipulation may be regarded as an essential instrument of the “mass industrial society”, aiming at the conclusion of certain agreements that are convenient to the issuing party, turning to deceit with falsified arguments, as well as to appeals to emotional or non-rational components. the particular forms that it takes in various fields of social life may be found anywhere, from the political form to the economic one. press strategies have the capacity of manipulating the young consumer’s behaviour, generating numerous negative effects on their everyday life. keywords manipulation, press, misinformation, advertising message jel codes: m 37 manipulation – conceptual delimitations according to the dictionary of sociology, manipulation represents the action of making a social actor (person, group, collectivity, etc.) think and act in a certain manner that is compatible to the initiator’s interests, and not to their own interests, by using techniques such as persuasion, which deliberately distortions the truth, generating the impression of a freedom to think and decide. unlike the rational conviction influence, manipulation does not aim at the profound understanding of the situation, but at the generation of a convenient understanding, turning to deceit by falsified arguments, as well as to appeals to emotional or non-rational components. in the case of manipulation, the mean intentions of the one who transmits the message cannot be seized by the manipulated person. nowadays, manipulation may be regarded as an essential instrument of the “mass industrial society”. the particular forms that it takes in various fields of social life may be found anywhere, from the political form to the economic one. general forms and methods of manipulation persuasion – it represents the action of convincing someone, one way or another, to do something. this is the action by means of which the author of a message supports an idea, trying to convince the auditory. the person who takes a decision does it several times based on other types of arguments than the logical or logically correct ones, being convinced by the apparent “necessity” or “importance” of that particular action or thing. persuasion does not include negative intentionality (it does not hide facts, but merely underlines the favorable ones); it is related to the force of argumentation, to the speaker’s convincing skills, to the way the speaker is able to place the supported idea in the best of lights. due to its complex structure and its specific language, which combines the force of studies and scientific researches economic edition, no. 15, 2010 397 words and drama tricks (tone, mimics, expressive moves), television provides the most persuasive type of message of all mass communication means. misinformation represents any intervention on the basic elements of a communication process, an intervention that deliberately modifies the issued messages aiming to generate in receptors certain attitudes, reactions, or actions envisaged by a particular social agent1. sometimes, it is considered as an equivalent of black propaganda, since it spreads false information. the misinformation form, the intoxication consists in the over-saturation of sources with false information, in blocking communication channels deceitful, diversionist messages – whether in order to prepare public opinion for a massive hit, or in order to discredit an expected accurate message. its basic instruments are rumors, gossip and tendentious communications. by means of television, intoxication may generate genuine conflicts of images, and the winner of these conflicts is the one who has invested the most in their own image and who has best sabotaged the image of the other. press manipulation: typology and effects the manipulating force of the tv screen becomes stronger as it relies on the image granted credibility (what people see on tv with their own eyes is considered to be genuine). types of tv manipulation : • manipulation by image • manipulation by films • manipulation by montage • manipulation by commentary • manipulation by pagination • manipulation by omission • manipulation by press rumors • manipulation by censorship • manipulation by the “showing hiding” procedure • “showing hiding” procedure charisma • “showing hiding” procedure journalists • “showing hiding” procedure non-verbal communication means when examining the psychology of producing media, one immediately discovers many complexities and dimensions. examples of sub-specialties are: (1) the psychology of persuasion; (2) the psychology of editing; (3) the psychologies of sound, color, attention, cognition; control, games and learning styles2 . it is not possible to examine all of the facets of the psychology of producing media in one brief article. i can, however, provide examples and analysis to help show the nature, scope and technique of production psychology. celebrity endorsements, film sponsorship, and marketing in magazines, text messages, posters and the internet are encouraging children to eat badly, despite knowing they should be choosing fruit and vegetables, the study for the office of the children's commissioner found. children admitted confusing claims on products and mixed messages from the media, schools and parents made it hard to make sensible choices. 1 cf. cătălin zamfir (coord.), dicţionar de sociologie, editura babel, bucharest, 1998, p. 167. 2 barbara j. wilson “designing media message about health and nutrition: what syrayegies are most effective”, jurnal of nutrition, education and behavior, march-april 2007, pag. 513-519 studies and scientific researches economic edition, no. 15, 2010 398 one boy asked researchers: "there are vegetable extracts in cola does that mean its healthy?" 3 youngsters bought into the appeal of brightly-coloured packaging and cartoons on products, as well as free gifts and promotions, finding healthy foods "boring" even though they might like the taste. they were also attracted to products linked to sports events such as the world cup or endorsed by healthy-looking celebrities. one 15-year-old girl told researchers: "when you see a celebrity promoting something, you think 'well they eat that and look great, so i can too'." 4 we all perceive and experience events. when we go from place to place, such as driving to the market, we experience certain perception edits. while driving, we notice scenery and cars as they pass. the car's engine and radio provide context, continuity and language. music may influence mood. when we open the door, we step out into a whole new environment. when we enter a building by passing through doors, or climb a stairway or look up at a light, we change points of view. as a second example, let us examine the psychology of emotions. sensory psychology or synesthetics represents the study of the experiences resulting from a uniting of the senses. adding one sense to another facilitates an experience of higher intensity. this concept is central to stimulation strategy in media. synesthetics is the study of uniting of the senses. it is the response occurring when one sense is added to another. synesthetics is perhaps the line of research most critical to the development of media psychology's emotional dimension. in the new media, our total environment is based on multisensory responses to various audio-visual elements. synesthetics coupled with television or computer interaction creates sensory rivalry and may create positive or negative experiences or reactions to information, ideas or presentations. each stimulus may create positive or negative experiences or reactions. one stimulus may create a positive reaction; others may create conflicts of cues or sensory rivalry. the result, in any case, is emotion from a union of senses stimulated by the multimedia experience. examples of such experiences include seeing a boat rocked by waves. this may activate a sense of imbalance in an observer to the extent that it causes seasickness. viewing a painting of an arctic scene of frost and snow may evoke the sensation of icy cold, producing goose bumps. hearing an explosion or gunshot may give the illusion of being struck. looking at a picture of appetizing food may, in turn, evoke sensations of taste and smell. each of these examples represents a potential behavior or psycho-visual result engendered by a multimedia interaction. to achieve the results we are after, we must use the psychology of editing described earlier, plus the psychologies of color, sound, movement, situational cognition and storytelling, each of which comes into play when creating these scenarios.5 semantics represents the incisive use of language. managing language is fundamental to communication and central to our ability to understand. one simple example may be seen where examining the use of the word "quit." "quit" is a pejorative term of frustration that means "to give up." "quit" also is a software programming term that is used for programmers when writing code. unfortunately, it has found its way to the user. the subliminal response to the word "quit" is negative when it is used in educational or consumer programs. better choices would be "end" or "stop" or "pause" since they convey appropriate meaning without 3 kara chin and james u, mc. neal “chinese children’s understanding of commercial communications: a comparison of cognitive development and social learning models”, jurnal of economic psychology, february 2006, pag. 36-56 4 sarah j. durkon, susan j. paxton, eleonor h. wertheim, “how do adolescent girls evaluate body dissatisfaction prevention messages?”, jurnal of adolescent health, november 2005, pag. 381-390 5 foxall, r.gordon, “behavior analyses and consumer psychology”, jurnal of economic psihology, march 1994, pag.5-91 studies and scientific researches economic edition, no. 15, 2010 399 the implications of failure that the word "quit" conveys. words, their use and articulation, alliteration, intonation and patterns, are central to media communications.6 semiotics is the study of signs and symbols in human communication. semiotics plays an important role in media because visual symbol manipulation facilitates the human. machine interface. symbols facilitate understanding, communication and the creation of relationships. icons enable navigation and control over media pathways. clear, creative and careful use of symbols gives rise to iconography as a highly developed semiotic skill. the graphical interface, through which information is made accessible onscreen, is the principal point of contact between the machine and the person. graphic interface design, iconography and navigation strategies are central to emerging programming architecture and insightful use of symbols. they represent a fundamental skill requirement for those who use media in communication. microsoft, netscape, yahoo and all the other producers search ardently to find symbols and methods that are intuitive, friendly, representational and easy to use. 7 these several examples illustrate the range and scope of production related media psychology. the various aspects of media psychology come together in production and are manifested in techniques, based on principles of psychology that give us practical parameters and techniques for producing better programs. 8 media manipulation and his effects on young people over the last 30 years, the percentage of u.s. children classified as overweight and obese has more than tripled (anderson and butcher, 2006; centers for disease control, 2004). the american academy of pediatrics notes similar increases in medical complications due to childhood obesity, including type 2 diabetes, respiratory illness, hypertension, sleep disorders, and depression (brown, sibille, phelps, and mcfarlane, 2002). anderson and butcher (2006) identified a set of complementary factors contributing to childhood obesity. most factors were individual in nature, including genetics, reduced rates of physical activity, and increased consumption of high-calorie, low-nutrition foods and beverages (particularly soft drinks). further, the review noted that the manufactured food industry has witnessed wholesale change since the 1970s (for example, an increased marketing and consumption of convenience foods such as frozen entrees). 9 this trend spawned a debate about the role that media play in childhood obesity. most of the concern about the tv-obesity link is based on correlational data. the average child spends over 5 hours a day with media (roberts and foehr, 2004), which has caused concern that sedentary media use constitutes a long-term obesity risk (viner and cole, 2005). researchers (taros and gage, 1995) also noted an increase in the number of ads in children's media, particularly television. 10 separate reports (domestic advertising, 2003, 2006; harris, kaufman, martinez, and price, 2002) have noted better than 20% increases in total u.s. food advertising spending from 1995 to 1999 and from 2002 to 2005. over those periods, 65-70% of spending was devoted to television. 6 margaret handerson blair, david h. furse and david w. stewart, “advertising in a new competitive environment: persuading consumer to buy”, business horizons, november-december 1987, pag.20-26 7 w. fred raij, “globalization of marketing communication”, jurnal of economic psichology, april 1997, pag. 255-270 8 laren t., “messages for the masses: food and nutrition issues on television”, jurnal of the american dietetic association, jules 1997, pag. 733-734 9 brown, jane and witherspoon, elizabeth, “the mass media and american adolescents health”, jurnal of adolescent health, december 2002, pag 153-170 10 jennifer l harris, john a. bargh and kelly d. brownell, „priming effects of television food advertising on eating behavior”, health psycology, july 2009, pag.404-413 studies and scientific researches economic edition, no. 15, 2010 400 two reviews (carter, 2006; hastings et al., 2003) concluded that television ads were a probable, albeit small, influence on children's food preferences. recent evidence has suggested direct correlations between food advertising and children's purchase requests (borzekowski and robinson, 2001; o'dougherty, story, and stang, 2006) and overall nutritional intake (vereecken, todd, roberts, mulvihill, & maes, 2006). one study (lobstein & dibb, 2005) found a strong correlation between the amount of advertising (especially for "empty calorie" foods) and the proportion of over-weight children in 10 countries. 11 another study made by kiser family foundation and published in the new york times presents the average number of hours spent by a teenager, using a means of reception. it is presented the average time in 2009 compared with 2004. the results of this study are: graphic. 1. percent of all 8 to 18 years old who own each device 11 zwier, sandra, “medicalisation of food advertising. nutrition and health claims in magazine food advertisements 1990-2008”, appetite, august 2009, pag. 109-113 media device 2004 18 39 12 76 66 29 18 39 12 0 10 20 30 40 50 60 70 80 number of owners 2009 2004 2009 76 66 29 ipod mp 3 player cell phone laptop 2009 4.29 2.31 1.29 1.13 10.45 0 5 10 15 20 25 30 time tv music computer video games movies 2009 2004 1999 1999 3.47 1.48 0.27 0.43 7.29 2004 3.51 1.44 1.02 0.49 8.33 tv music computer video games movies studies and scientific researches economic edition, no. 15, 2010 401 graphic. 2. average hours and minutes spent with each medium in a typical day among 8 to 18 years old the importance of these content analyses emerges when one considers children's interpretive strategies with television content. developmental psychology theories are helpful in identifying the audio/visual cues that heighten children's attention and comprehension of advertising. however, effects research indicates that some of these cues can mislead child viewers. instead of conclusions – examples of press manipulation in modern and contemporary ages an ample international survey made by gallup in 1986 reveals the following facts: only 1 out of 4 subjects believe that the great news institution (such as bbc or nbc) are credible; 79% of the interviewed individuals believe that press is “literally professional” and that their purpose is to do their job as well as they can. a similar survey, made 3 years later (1989), shows certain modifications in the audience’s perception of how television provides information: only 54% of the interviewed people say that reporters present information in an objective manner; 44% think that press is frequently non-objective; more than two thirds of them (68%) declare that journalists always tend to favour one of the parties involved in a conflict; only 33% believe that press is independent, most of them thinking that it is influenced by powerful people or politicial groups; 77% blame press for invading their privacy. bibliography 1. anderson, p. m., & butcher, k. f. (2006). childhood obesity: trends and potential causes. the future of children, 16, 19-45. 2. barbara j. wilson “designing media message about health and nutrition: what syrayegies are most effective”, jurnal of nutrition, education and behavior, march-april 2007, pag. 513-519 3. brown, jane and witherspoon, elizabeth, “the mass media and american adolescents health”, jurnal of adolescent health, december 2002, pag 153-170 4. brown, w., sibille, k., phelps, l., & mcfarlane, k. (2002). obesity in children and adolescents. clinics in family practice, 4, 3. 5. domestic advertising spending by category (2003, june 23). advertising age, 74(25), s-14. 6. domestic advertising spending by category (2006, june 26). advertising age, 77(26), s-8. 7. foxall, r.gordon, “behavior analyses and consumer psychology”, jurnal of economic psihology, march 1994, pag.5-91 8. fred, w von raaij “postmodern consummation”, jurnal of economic psychology, september 1993, pag. 541-563 9. harris, j. m., kaufman, p., martinez, s., & price c. (2002). the u.s. food marketing system, 2002: competition, coordination, and technological innovations into the 21st century. usda agricultural economic report no. 811. washington, dc: usda. 10. hawker, g. (2002) “food the ultimate delivery system?” script magazine, april, 14-17 11. jennifer l harris, john a. bargh and kelly d. brownell, „priming effects of television food advertising on eating behavior”, health psycology, july 2009, pag.404-413 12. kara chin and james u, mc. neal “chinese children’s understanding of commercial communications: a comparison of cognitive development and social learning models”, jurnal of economic psychology, february 2006, pag. 36-56 studies and scientific researches economic edition, no. 15, 2010 402 13. laren t., “messages for the masses: food and nutrition issues on television”, jurnal of the american dietetic association, jules 1997, pag. 733-734 14. margaret handerson blair, david h. furse and david w. stewart, “advertising in a new competitive environment: persuading consumer to buy”, business horizons, november-december 1987, pag.20-26 15. w. fred raij, “globalization of marketing communication”, jurnal of economic psichology, april 1997, pag. 255-270 16. michael, e. oakes “good food gone bad: “infamous” nutrients diminish perceived vitamins and mineral content of foods”, appetite, june 2004, pag. 273-278 17. morasso gabriella, bolognesi claudia, duglio elena, marco musso, „pesticides as food contaminants: a pilot project for correct public information”, trends in food science & technology, 10 september 2000, pag. 379-382 18. ralf greiner and ursula konietzny „presence of genetically modified maize and soy in food products sold commercially in brazil from 2000 to 2005”, food control, may 2008, pag. 499-585 19. renwich, a., barlow, s “risk characterization of chemicals in food and diet, food and chemical toxicology, september 2003, pag 1211-1271 20. roberts, d. f., & foehr, u. g. (2004). kids and the media in america. cambridge, uk: cambridge university press. 21. roe, brian and teisl, maria “genetically modified food labeling: the impacts of message and messenger on consumers perception of labels and products, food policy, february 2007, pag. 49-66 22. sarah j. durkon, susan j. paxton, eleonor h. wertheim, “how do adolescent girls evaluate body dissatisfaction prevention messages?”, jurnal of adolescent health, november 2005, pag. 381-390 23. taras, h. l., & gage, m. (1995). advertised foods on children's television. archives of pediatrics and adolescent medicine, 149, 649-652. 24. vereecken, c. a., todd, j., roberts, c., mulvihill, c., & maes, l. (2006). television viewing behaviour and associations with food habits in different countries. public health and nutrition, 9, 244250. 25. viner, r. m., & cole, t. j. (2005). television viewing in early childhood predicts adult body mass index. journal of pediatrics, 147, 429-435. 26. zwier, sandra, “medicalisation of food advertising. nutrition and health claims in magazine food advertisements 1990-2008”, appetite, august 2009, pag. 109-110 studies and scientific researches economic edition, no. 15, 2010 403 microsoft word apostoaie constantin marius_eng.doc forecast of the economicfinancial performance based on diagnostic analysis daniela cristina solomon, university “vasile alecsandri” of bacau, romania simona elena dragomirescu, university “vasile alecsandri” of bacau, romania abstract to ensure efficient financial management is necessary to achieve the forecast of economic and financial performance on the basis of diagnostic analysis, approach most often developed starting from the prediction of turnover and also necessary for shaping an organization's prospects. in financial management, the turnover’s increasing is considered an objective in itself, being interpreted as generating increased market share, profit. sales condition therefore the entire activity of a company, their variation being considered the main risk factor of enterprise’s economic and financial performance and the staring point in their forecast. keywords performance, economic-financial indicators, diagnostic analysis, forecasting jel code: d81, g17, m49, p47 data analysis of profit and loss account the first step towards financial forecast consists in the analysis of data from profit and loss account, in order to identify the existent correlations between the evolution of the main performance indicators and changes in turnover. financial forecast may be realized on the basis of three methods, namely1: the “percentage of turnover” method, “period rotation” or “rotation speed” method and regression method. to achieve economic-financial forecasting performance of two companies the method “percentage from turnover” will be applied based on the previous data, without taking into account any changes that may occur in the structure of enterprise’s activity. sales condition the entire activity of the enterprise and their variation is considered the main risk factor on the enterprise financial performance. in determining the sales forecast there should be taken into account such factors as2: prices level, competition, suppliers’ conditions, the marketing mix. marketing tools that provide the achieving of the objectives are grouped into 4 categories: product (range, quality, features, packaging, services), price (discounts, pay period), promotion (advertising, sales force, public relations) and placement (channels, stocks, transportation). although only part of the structural elements of the profit and loss are dependent (varies proportionally) as against the sales volume (such as operating income, operating costs), 1 (practical approaches in finance company), irecson publishing house, bucharest, pp 69-89. 2 albu, n., albu, c. (2003), (performance management tools, vol ii, accountancy management), economic publishing house, bucharest, p. 40. studies and scientific researches economic edition, no. 15, 2010 156 others are independent, respectively their values are determined by other factors (for instance: extraordinary income and expenses are not influenced by the workload, but by the occurrence of unforeseen events, the extraordinary ones), the application of the method starts from the principle of linearity of the evolution of all structures in the profit and loss account in relation to turnover. forecasting turnover another step, extremely important, is forecasting turnover and can be realized on one of the following methods: using historical data, or using sustainable growth rate. in specific literature3 we find other methods of sales volume planning, such as: the causal approach; the non-causal approach, the direct method, the indirect method; the court methods, statistical methods (trend analysis, correlation analysis, targeted approach, industry analysis method, production line analysis, final user analysis). all methods have advantages and drawbacks. evidence shows that most large enterprises use the combination of these methods. “using historical data” method method “using historical data” implies the use of turnovers from the two companies registered during 2004-2008 period to determine the expected turnover (for 2009). method of aggregation of data from the past is made by using the average rate of growth. in this case, the expected growth rate in turnover is the average (simple or weighted arithmetic) of the growth rates recorded in the past: simple arithmetic mean is: where: g the average growth rate of turnover; gt = growth rate of turnover in year t, t = 1, 2, 3, 4, or 5; t = number of periods in our case t = 5. weighted arithmetic mean is: depending on the average rate (simple or weighted arithmetic) of growth in turnover, the predicted turnover for next period is determined: forecast function 3 rachlin, r. (2007) (the complete business budgets. practical guide and forms of work), edition ii (trad.: manea fc, trans. and adjust.: paunescu, m., ed. coord. christmas e), bucharest, bmt publishing house, pp 103-106. g t g t t t 1 t ca cacat t t tt 1 1 1 g t t t t t t tg 1 1 t t t t t tt t t ca caca 1 1 1 1 )1()1( gcaca ttprev studies and scientific researches economic edition, no. 15, 2010 157 the predicted turnover value can be obtained through application of forecast function which is available through table calculation program microsoft excel. in calculation of this function the volume of turnover in the period 2004-2008 and development price index (inflation rate) were taken into account. function syntax is as follows: where: x = the expected price index value; x = 5,60%; known_y's = dependent variables matrix, namely the turnover values for 2004-2008 period; known_x's= independent variables matrix, namely price index values for 20042008 period. forecast equation is: y= a+bx, where: xbya ; 2)( xx yyxx b in the case of the two companies, the forecast turnover calculation through the methodology described above is presented in table 1. table 1 estimation of turnover s.c. alfa s.a. s.c. beta s.a. years turnover ca turnover’s growth rate (g) turnover ca turnover’s growth rate (g) price index 2004 10466273 12106476 31.34% 2005 8550487 -18.30% 12726187 5.12% 9.00% 2006 6957491 -18.63% 13753887 8.08% 6.56% 2007 6908835 -0.70% 14206693 3.29% 4.84% 2008 5991906 -13.27% 15487561 9.02% 7.85% simple arithmetic mean 5229346 -12.73% 16474988 6.38% weighted arithmetic mean 5328299 -11.08% 16528483 6.72% p r e d ic t e d v a l u e s forecast 6884964 14.90% 14171687 -8.50% 5.60% forecast of indicators for assessing economic-financial performance. the average percentage held by each indicator in the turnover previously projected is applied (determined by the weighted arithmetic mean) on the expected value of turnover. calculation of expected values is presented in table 2 and graphical representation of projected economic and financial performance is suggestively presented in figure 1 for sc alfa s.a. and figure 2 for s.c. beta s.a. forecast(x,known_y's,known_x's) studies and scientific researches economic edition, no. 15, 2010 158 table 2 predicting economic – financial performance explication ca rexp rfin rcrt rbr rnet average percent from ca alfa 6.94% 1.05% 7.99% 7.99% 6.54% beta 37.99% 4.86% 42.85% 42.85% 35.64% value predicted through extrapolation alfa 5328299 369766 55956 425722 425722 348247 beta 16528483 6279708 802497 7082205 7082205 5890165 value predicted forecast alfa 6884964 477793 72304 550097 550097 449987 beta 14171687 5384285 688069 6072354 6072354 5050287 figure 1 forecast of economic and financial performance of sc alfa s.a. figure 2 forecast of economic and financial performance of sc beta s.a. we can observe that the estimated value of turnover for sc alfa s.a. recorded the value of 5.328.299 lei through extrapolation and respectively 6.884.964 lei using forecast function. between two values, we consider that lower value that obtained by extrapolation, is closer to reality. forecasting through forecast function is too optimistic and has led to increased turnover from the level projected in 2008, given current economic uncertainty, but still fall below the turnover achieved in 2004-2007. in the case of s.c. beta s.a. the value of the projected turnover obtained by extrapolation would register an increase of 6.72%, while using the forecast function it would decrease by 8.50%, and in this situation we choose the extrapolation alternative because the firm proves sustainable economic performance, inflation rate tends to stabilize, and the objective of increasing turnover is realistic for the company. we can observe that turnover forecast in growth determines the estimation of favorable economic and financial performances and vice versa. regarding the application of a sales forecast methods and interpretation of the obtained results, there are some limitations: first, correlation does not mean causation, so the real cause of the link between economic variables may be a variable not taken into account yet; secondly, the identification of the factor determinant in sales estimation is not easily achieved; there must be added that sales are actually under the influence of several factors, and also can lead to errors of interpretation because of the relationship between some variables logically unrelated; some correlations between variables may simply be due to chance and not economic logic; 0 10 00 000 20 00 000 30 00 000 40 00 000 50 00 000 60 00 000 70 00 000 80 00 000 ca re xp rf in rc rt rb r rn et 20 08 ex tra pola re foreca st 0 2 000 000 4 000 000 6 000 000 8 000 000 10 000 000 12 000 000 14 000 000 16 000 000 18 000 000 ca re xp rf in rc rt rb r rn et 2 008 extra polare foreca st studies and scientific researches economic edition, no. 15, 2010 159 the use of historical data to estimate future growth in turnover is useful, but is not sufficient information; empirical analysis shows that it is unlikely that firms that have registered faster growth in certain periods to continue the same pace and in subsequent periods. conclusions in conclusion, we consider that a correct forecast of sales is vital to long-term enterprise success. relevance of previously recorded data for forecasting future data depends on the stability of the company’s economic activity and the environment in which it acts, stability which is influenced by the following factors4: volatility of growth rates; company’s size: because growth is measured as a percentage, firm’s size should be taken into account the increased size of the firm makes more difficult to maintain high growth rates; economic cycle: if the company's activity is influenced by economic change is essential when choosing data analysis; estimating the growth rate during several economic cycles is required; structural changes: the growth rates recorded are the result of policy mix adopted by the firm: investment policy, financing policy, dividend policy; given that the company amended one of these policy information to that moment become irrelevant for predicting future developments. bibliography 1. albu, n., albu, c. (2003), instrumente de management al performan (performance management tools, vol ii, accountancy management), economic publishing house, bucharest. 2. management financiar (financial management), economic publishing house, bucharest. 3. (practical approaches in finance company), irecson publishing house, bucharest. 4. obreja, l. (2006), (investment), digital library, academy of economic studies, bucharest. 5. rachlin, r. (2007), (the complete business budgets. practical guide and forms of work), 2nd edition (trans.: manea fc, trans. and adjustment: paunescu, m., ed. coord. christmas e), bmt publishing house, bucharest. 4 management financiar (financial management), economic publishing house, bucharest, p. 81; obreja, l. (2006), (investment), digital library, academy economic studies, bucharest, p. 57. studies and scientific researches economic edition, no. 15, 2010 160 microsoft word apostoaie constantin marius_eng.doc the contribution of human resources management systems in achieving competitive advantage anuta porutiu, babes-bolyai university, cluj-napoca, romania abstract competition has become a current and difficult problem for any organization. this raises the need for the companies to obtain competitive advantages. one way to do this is making use of appropriate information technology, which is the task of information systems for top management. computer technology and data communication technology alter the parameters within which competition unfolds in all fields. whereas in the past information technology was oriented to data storage, in the modern world it must provide a dynamic vision on the organization, facilitating adaptation to changes in business environment and thus ensuring competitiveness. in this way, information technology becomes a competitive weapon which is extremely effective in achieving the objectives of the organization. in addition, it is applicable in any field of activity regardless of the organization’s size. keywords competition, organization, computer technology jel codes: m 12, m 15 improving management productivity real competitive advantage cannot be gained without increasing the productivity of workers. since computer systems assist management, workers are represented by managers. until recently, all discussions relating to productivity ignored the issue of management productivity, focusing on workers’ productivity at lower levels of an organization. viewed from a purely financial perspective, productivity and workers’ productivity are, however, only part of the organization's productivity. for example, if management decides to launch a new product that customers will not buy, it is irrelevant whether the workers who manufacture the product work effectively or not. having a good product at the right time has a greater impact on the organization than improving workers’ productivity. one of the reasons why, until now, no particular importance to management productivity has been given is that managers, through the decisions they make, do not produce a distinct product. it is hard to measure managers’ productivity using conventional methods (quantity of products manufactured / time required, etc..). management productivity should be measured by the quality of decisions and time to make them. they depend largely on the quality and frequency of information, issues that have been treated above. 1. methods and techniques applied in decision-making decision-making techniques have been developed, generally due to the need to get some good decisions. each manager has a set of available tools (techniques / methods) to assist him in making decisions. every organization, be it government or private, non-profit or taxable profit has developed a type of decision making to work with and finally gets to depend on it. therefore the adoption of a new technique / method is often a difficult change for managers who come to resort to this option only in extreme cases in which the use of old methods led to a decision error with serious consequences on the organization. studies and scientific researches economic edition, no. 15, 2010 439 there are two perspectives of decision-making approach, namely the approach in terms of problem solving process on the one hand, and in terms of the process of retrieval problems on the other hand. the first approach is aimed mainly to identify the problem, the solution and its implementation, while in the second approach the quality of the problem posed is essential. problem solving process solving problems is dependent on the type of problem to solve. according to simon's taxonomy the types of problems are classified depending on the type of decision. structural problems (decisions in conditions of certainty) are issues whose elements can be identified and quantified to find the correct answer. mathematical and statistical models used for solving lend themselves to structured programming (eg onicesu method, method of global utility). semi-structured problems (decisions in conditions of risk) are questions that contain structured and unstructured elements. since these issues involve both computer use and human reasoning, it is important to build a proper human – computer interface. addressing these issues is mostly quantitative (eg mathematical hope method, decision simulation). unstructured problems (decision in conditions of uncertainty) are issues whose constituent elements cannot be identified precisely. intuition and human reasoning are required in order to solve them. in these cases it is not possible to use mathematical or statistical models, decision making relying heavily on the decision-maker’s experience. solving these problems requires a qualitative approach and involves the use of heuristic methods (eg degrees of affiliation to the best choice method). a number of techniques have been developed over time to solve decision problems. 1. engineering correct definition of the problems starts from the premise that most errors which occur in solving problems are due to their incorrect definition. to help define the real problems correctly it is advisable to use a chart of the causes and effects and a procedure to present the problem in the form of a diagram. the first step for the proper use of this technique consists in listing all the problems, symptoms and problems related to the matter and the designation of causal links that exist between them. 2. redefinition technique is based on the fact that in many cases the solution to a problem depends on how the question is put. redefining the problem in a broader context may help to deal with them. in most cases the problems do not have distinct solutions and managers must find a solution quickly. it is therefore useful to draw up a table defining the problems before trying to find answers to them. 3. reversal technique involves tackling the problem from tail to head, allowing the manager to look at the problem from a different perspective than the classical one. there is a number of other techniques, such as: verification page aims to separate spheres of influence within a period of time, pareto chart to identify more serious problems, the histogram allows troubleshooting charts, scatter diagrams to identify sites that present defects in the activity, control graphics monitor the production process. two methods to solve problems are used in this approach: quantitatively oriented method this method is derived from the scientific method formulated by bacon and consists of the following steps: 1. observation consists in close observation of the phenomenon that defines the problem: facts, opinions, signs, etc.. this step implies identifying the problem. 2. defining the real problem is achieved through a careful analysis of all factors and all parties involved in the problem. 3. developing alternative solutions – different courses of action or different solutions to the real problem are developed. by using computer quantitative models can be developed. 4. selecting the optimal solution – aims to evaluate different quantitative models / solutions until the optimal one is found. there are standard models which do this. if mathematical relationships are too complex, there can be developed a proper model for choosing the optimal solution or sensitivity analysis can be performed. studies and scientific researches economic edition, no. 15, 2010 440 5. checking optimal solution includes determining a target population and implementing the solution on this population. 6. establishing adequate controls one solution remains optimal as long as the initial relationships between factors are preserved. for an effective control of the solution a monitoring system can be established which will allow feedback to different managers. this method applies to well-structured problems and the linear programming model can be used as a standard model if, for example, a production resource allocation problem arises in a company based on a minimum basic cost, or the transportation model if a vehicle allocation problem arises in a transport company. the disadvantage of this method is that quite often, important information can be missing which affects the decision, and optimization is not possible without it. these limitations restrict the decision making process and lead to finding only a satisfactory solution not the optimal one. 4. decision-oriented method this method leads to satisfactory solutions, not optimal ones, therefore it is usually applied when the first method cannot be used. choosing this method in the decision making assumes that managers do not give up the idea of finding the optimal outcome, but they admit that at one level, this optimization is too expensive, time consuming and it is very difficult to obtain the necessary information to try and analyze the problem in terms of optimal. in these situations it is more practical to find only a minimum acceptable result, rather than to attempt, for example, maximizing profits gained. the method can be applied successfully, eg to analyze unprofitable loans granted by a banking institution. the steps to be taken in problem solving are: 1. intelligence involves looking for the environmental conditions which require decision or, in other words, recognizing the problem. it consists mainly in collecting the data which enables the manager to clearly define the problem and offer a few ideas on possible solutions. 2. design includes invention, development and analysis of various possible courses of action. it involves manipulating the data obtained in order to develop various alternative solutions to the problem. 3. choice involves an evaluation of alternatives and selection of the best ones developed in the design stage. the choice is made in terms of a satisfactory solution versus optimal solution. sensitivity analysis can also be used. 4. implementation – involves putting the solution into practice. 5. control consists in monitoring results and achieving any adjustments necessary. 5. the process of identifying problems this method goes beyond analyzing the current problems of the organization and focuses on identifying future issues and their impact on the organization. thus, top management must identify problems and opportunities ahead. 6. engineering thinking and creative approach which leads the manager to discover new alternatives, with unexpected results in solving decision problems. in this approach the executive must prove not only analytical thinking, but also imaginative and creative one. 7. brainstorming technique is probably the best creative technique used until now. the basic idea is to improve the analysis of problems by finding as many viable solutions as possible and some unusual approaches. 8. summary (syntetics) starts from the fundamental assumption that creative ability can be described and taught. its aim is to increase the quality of the creative results by appointing a synthetic team. this technique uses mechanisms of personal analogy, direct analogy, symbolic analogy and fancy analogy. 9. battele-bildmappen-brainwriting combines elements of the above techniques resulting in a brainwriting approach, meaning each person writes their ideas stimulated by images. there are two essential methods used in this approach: the method focused on issues and the method focused on opportunities. studies and scientific researches economic edition, no. 15, 2010 441 10. problem oriented method this method focuses on examining the environment to explore future issues that will have impact on the organization. stages of method execution are described below. 1. generation requires addressing important issues for the organization. the analysis is forward-looking in the search of future problems, then it is backward-looking as it is necessary to evaluate the cause-effect relationships for each problem. 2. assessment examines the issue in terms of managers’ interest. cost-benefit analysis can be performed to determine the impact of the solution on the financial aspects of the organization. 3. validation at this stage issues that deserve the managers’ attention have already been selected. executives meet to validate them and to determine the order in which these selected issues need to be resolved. 4. setting limits the scope for each problem is set. 5. setting solutions can be achieved in two ways: finding the optimal solution through a quantitative approach or decision-centered approach. the choice is made depending on the type of problem to be solved. 6. implementation putting the solution into practice opportunity oriented method the main emphasis is laid on identifying opportunities for the organization. the steps are: 1. exploration consists in identifying problems and opportunities to improve business operations. 2. selection once opportunities have been identified, it must be determined which of them should be explored by top management. these should constitute critical factors for success in business, and they can be analyzed by using cost-benefit analysis. 3. consideration of borders entails observing the environment to identify opportunities that may emerge and establishing appropriate boundaries for the development and implementation of the solution. 4. solutions management must choose the best opportunity in a set of feasible opportunities. 5. implementation the chosen opportunity must be monitored and implemented making any necessary adjustments. in conclusion, in the process of solving problems, managers must be able to solve any problem, both short and long term (micro or reactive approach). in the process of finding the problem, the manager must solve by perception halfstructured or unstructured problems, in general, long-term (macro or proactive approach). decision making is based on information. information is needed to define and structure the problem, to explore and choose from alternative solutions and to review the effects produced by the implemented choice. references 1. avornicului c. avornicului m., (2007), management and systems design, cluj-napoca, romania, risoprint; 2. mallach, eg, (2000), decision support and data warehouse systems, boston, usa, mcgraw-hill irwin; 3. niculescu o.,(2001), information systems of management organization, economic publishing house; 2001; 4. d. oprea, dumitru f., mesnic g., (2005), systems analysis, ed univ. "al. ioan cuza ", iasi, romania; 5. roger, i ursăcescu, m, vlădean, d. knock, m, burlacu s., (2007), informatics and management, bucharest, romania, university publishing house; 6. rosca i., (2006), computer-information society. e-services, publishing house, bucharest, romania, publishing house; 7. zacharias, d., (2001), information systems to assist decision, bucharest, romania, dual tech 8. . studies and scientific researches economic edition, no. 15, 2010 442 microsoft word apostoaie constantin marius_eng.doc incomplete and imperfect information for sales compensation raluca văleanu, academy of economic studies, bucharest, romania abstract sales force compensation represents the fix and / or variable payment by the company. to compensate agents based on the results, the company set a goal which is brought to their attention through the compensation plan. applying the model of moral hazard, where the agent behavior cannot be verified, it cannot be specified in the contract what is the expected behavior of the agent. in order to make an offer to contract principal should know the effort that the agent will submit it to define the payment and the contract is determined optimally in trade between the two conflicting objectives of the two participants in the contract. although agent behavior cannot be verified, the result of this behavior should be measurable at the end of the contract so that the employer may make the contract contingent on effort commission agent for sale of which is measured by the amount of earnings to the company. keywords incentive compensation, sales agents, incomplete information, contracts theory, moral hazard jel codes: m 15, m 31 sales compensation sales force compensation represents the payment of fix and / or variable salary by the company. the planning for sales force compensation depends on the segmentation of sales agents according to the products and services offered by the company or the account list of each agents, and other criteria. in order to compensate agents based on the results, the employer establishes an annual goal, most often expressed in the form of revenue that the company expects to receive from the contracts that the sales agent closes, objective to be achieved in accordance to eligibility restrictions imposed by the company which result from the segmentation. in order to transmit information to sales agents in a structured and understandable manner, the company presents this information in the form of a compensation plan that includes details about the annual target, eligibility for certain products under this role, sometimes the list of accounts (the territory list) or at least reference about where this information can be found. "the role of agent sales and its compensation plan are most effective when the objective is as clear and singular as possible," says compensation consultant ann barnes1. thus companies must ensure that sales agents have a clear objective about the products they can sell and the list of accounts. the graphic illustration from picture 1 explains easily the product eligibility criteria: sales force structure in oracle based on the products that sales agents can sell on the market in europe, middle east and africa for the most important line of business line called license. oracle license line of business is divided in two major categories of products: technology and applications, which are also divided into several product categories, those shown in the 1 http://compforce.typepad.com/compensation_force/sales_compensation/ studies and scientific researches economic edition, no. 15, 2010 526 picture below on the second line. in this company, the product eligibility represents in fact that a sales agent may sell only products of that product category; they can actually sell any products, but will be compensated only for this product. the company limits the possibility to sell all its products in order to ensure that the agents are focused on their areas of specialization. of course, agents may receive a small bonus if they sell other products and packages from other lines of business, but it depends from company to company. picture 1. the sales force specialization by products in oracle source: intern oracle (2009) another important criterion is the list of customers or accounts to which sales agents can sell. the sales agents are divided are divided depending on the size of the accounts (very large, large, small and very small). in many companies this classification according to the size of the accounts is considered sufficient, but large companies requires delimitation for agents to know exactly which accounts they can address in order not to overlap for the same opportunities. there are several possibilities to detail the accounts for each sales representative. most often the sales agents are divided by industry, like for example sales agents can sell to large accounts in the auto industry. another way of classifying accounts is based on the location, the address of that account, usually for smaller accounts where the list of accounts number is very long. for example, the sun's sales each agent receives a list of accounts (the company’s names), but are listed also some postal codes attached to the list of accounts, therefore sales agents can create sales opportunities both with listed companies and companies with the address to these postal codes. sales representatives are compensated as long as they sign contracts with those customers assigned to them by their employer. if the sales representative sells to an account that does not have designated by the company to him or her, but neither is assigned to another sales agent, he or she may ask to be added to its list of accounts and he or she will be compensated. of course this may mean a whole process that may require several levels of approvals. in large companies such as oracle, there is a studies and scientific researches economic edition, no. 15, 2010 527 software system (a database) where can be found information about accounts and sales agents or teams who sell to those accounts. the products the sales agents sell and list of accounts that are assigned to them represent the two most important criteria for eligibility of sales agents to be compensated, but of course some companies may choose to use other criteria for compensation eligibility such as period activity. compensation plan sales force compensation consultant ann bares2 presented a study about how often companies review their compensation plans and why. the consultant also considers that it is important to analyze whether the recession year of 2009 was unprecedented in terms of revision of sales volume. the study was conducted by world at work, a non-profit association dedicated to knowledge of compensation, benefits and balance work personal life, in november 2009 on a sample of 977 respondents. the main findings of the survey are: most organizations review their compensation plans annually in recent years. annual sales force compensation is not a unique phenomenon of the years 2008 / 2009, but actually is a model dating from 2005. there is a decrease in the proportion of the number of companies which have revised their compensation plans in the past four years, as a result of major changes made in response to strategy changes appeared in the turning of this decade. improvements on the alignment between the incentives paid to sales force and the company strategy is the reason cited for reviewing compensation plans sales force, particularly in the last two years. tabel 1. top reasons for revising sales compensation plans in 2009 top reasons for revising sales compensation plans in 2009 1 improving sales force alignment between pay and company strategy 74% 2 decreased complexity of compensation plans (e.g. reduction parameters, simplifying the formula) 37% 3 changing performance measures to increase the focus on the profitability of sales force 35% 4 changing performance measures so as to increase focus on development, promotion of new opportunities, sale of new products 35% (source: http://compforce.typepad.com/compensation_force/sales_compensation/) as the study shows, most companies prepare an annual compensation in particular to ensure alignment between sales strategy and compensation model. so when the company establishes its business strategy, it sets the target for sales at the company level on each line of business, which then is subdivided by each product until it reaches the goal setting at sales manager’s level and level of each sales representative. this objective is the value of sales contracts which the agent should sign up in order to receive the bonus targeted. every company wants an increase in earnings from year to year, but it is important to estimate future earnings in a a realistic view of all aspects, such as the recent economic crisis. there is no standard method to determine the target company's annual standard or expected period; it depends on decision makers of each company. 2 http://compforce.typepad.com/compensation_force/sales_compensation/ studies and scientific researches economic edition, no. 15, 2010 528 compensation plan is the physical or electronic document through which sales representatives are aware of the sales objective or target it has to be achieved in that period in order to receive the commission or bonus. anna barnes3 explains that the bonus target is the amount of commission that sales agent should receive if he can reach the sales target. the objective of sales volume can be expressed as a value of sales in that country's currency or other currency of reference (if the cost of manufacturing software is very small) or can be expressed as the profit of the company remaining after making the sale (if hardware products, electronic equipment and appliances) or even the number of units sold, according to the matrix that best fits the tasks and responsibilities of sales agents. to determine the compensation rate it is enough to apply a simple division between variable pay target (commission target) and sales target, value which is multiplied by 100 percent. this compensation rate is called flat compensation rate as sales agent is paid with the same rate regardless of the value of sales. many companies apply this method of using this payment rate, uniform. nevertheless there are companies that use progressive rates or accelerated in order to reward more those who manage to sell more than the objective and regressive rates or decelerate to limit gains after a certain point (an alternative for a threshold or cap value). compensation plan depends on format and content from company to company, but overall the plan contains information about the sales target, commissions target and compensation rates and about the eligibility of the sales agent for certain products or accounts or any other criteria eligibility. the way the sales plan is presented to sales agents depends from company to company, but not only, but also from country to country, depending on the laws of each country. in some european countries, under the law, the compensation plan needs to be physically signed by the employees and it is not sufficient that only that the compensation plans are presented to the employees or the acceptance in an electronic form. also in some countries with a strong orientation for protecting employees, such as germany, workers council are very powerful, for example they to do not allowing to change compensation plans from year to year in terms of eligibility criteria. principal and agent in sales compensation model the contracts theory has the objective to analyze the situations when the companies are trying to overcome the barrier of lack of relevant information in making decisions designed to obtain new information or to avoid the costs of their ignorance. contracts theory models use game theory concepts and results in asymmetric information, incomplete and / or imperfect, resulting descriptions called principal-agent negotiation; the parties have a priori beliefs about information they do not hold and their review these beliefs as they run economic relations4. the party who proposes the contract is called the principal and the party who accepts the contract is called the agent. both principal and agent may be individuals, public or private institutions, organizations, etc. therefore, principal proposes the contract to the agent, who examines the contract and decides whether to sign or not. the agent will accept the contract if the utility obtained exceeds the utility that would obtain if it were to do not sign a contract. in many cases, the agent tries to negotiate in his favor. however, the principal controls the definition of contractual terms. the two parties involved in the contract have opposite interests: the cost of one party is actually profit for the other party (the commission paid sales representative is a cost for the principal and sales representative effort is a return to principal). the principal faces a risk because he cannot observe the agent behavior and in order to avoid this risk he could introduce incentives in the contract terms. 3 http://compforce.typepad.com/compensation_force/sales_compensation/ 4 stancu, s. (2002), teoria contractelor. negocierea şi derularea contractelor economice, ase press, bucharest, pg. 22-28 studies and scientific researches economic edition, no. 15, 2010 529 in the case of sales force compensation, the principal is the employer, the company which proposes sales compensation method, and the agent is an employee who may accept the offer in light of the benefits he or she has upon acceptance (compare with the situation when he or she does not accept or compare with other offers). if he or she accepts the offer of compensation, the agent will work to sell the principal products in order to bring revenue for this one. information that principal has is incomplete because of the lack of knowledge level about effort that the agent will make throughout the course of the contract, however it can measure its results at the end of the operation of the contract. the contract that the company proposes to the agent is in fact the compensation plan by setting the contractual terms. it is important to note that although the company proposes compensation plan, considering its overall objective to maximize the profit, it does not know the type of the sales agent whom offers plan (if workers or lazy), it makes the proposal in terms of incomplete and imperfect information. this is why the company should take into account when proposing compensation plan that agents may act differently depending on their type, if they accept the compensation plans. of course the company can analyze the evolution of sales agents in terms of results from year to year that can predict the type, but it can only be an estimate. it is even more difficult when the company needs to generate a compensation plan for the first time to a sales agent that just gets employed. in this case, the company can ask during the hiring process for recommendations from former employers, details of its activities or make assumptions based on the analyze of curriculum vitae (such as higher education in the trade). another indicator that the principal can use when the company proposes compensation plan is the number of opportunities already open by the agents, opportunities meaning those situations when agents have already discussed and negotiated with potential customers and the next year the completion of the contract follows. thus, the employer should investigate certain information to pass the total ignorance barrier about agent’s effort evolution in the period ahead, but will not have complete information, only partial, based more on assumptions. unlike the company that proposes the compensation plan without knowing the results the agents will bring, the agent knows from the beginning all the information needed to measure the benefits he or she receives if accepts the compensation plan. however in order to get great results which means great benefits sales agents depends on many factors, not just their own effort. in general, the mathematical models of the contracts theory assume that agents get the maximum benefit if they make a maximum effort. sales representatives not only know information on benefits that are earned upon acceptance of the individual compensation plans, but they know or at least receive the documents about the entire process of compensation like all the eligibility criteria, terms and conditions of compensation such as: the formula for commission calculation based compensation plan, the frequency of payment, terms relating to the commission beyond a certain limit or implement a management discretion, terms for teaming agreements between two or multiple sales agents by which to share the value of sale etc. sales representatives have all necessary information to decide whether to accept or not the compensation plan. if not accepted, it all ends here, they will not receive any payment from the company, but if accepted, they will receive payment in accordance with its results, according to their achievements compare their targets specified by the company though the compensation plans. moral hazard model for sales compensation model model of moral hazard has the characteristic that the principal, the company, cannot verify the agent behavior, so it can not specify in the contract what is expected behavior of the studies and scientific researches economic edition, no. 15, 2010 530 agent, but it is very important for business to know the effort expected from sales agent in order to make a proposal. sales representative may give indication of his or her behavior by showing good or very weak results in previous contracts; in previous years when the sales agent had compensation plans and achieved its target set by the company, even exceeded in the a large proportion or the opposite side, failed to reach the target or failed to bring any income for the company. if the signal is good company should pay more to influence agent behavior in order to accept the proposed compensation plan. although it does not know what effort will make the agent when an employer or a company proposes a compensation plan to a sales agent he plan in such a way that the payment depends on the effort made by the agent for sales, which is measured by the total of revenue. the employer establishes an annual variable salary, in addition to the fix one which is guaranteed, payment that the agent receives depends on the total value of revenue he or she brings for the company, namely the effort, the actions that the agent carried in principal’s favor. due to the fact that sales representatives are interested in obtaining a high commission, they will make a greater effort which is a benefit also for the company because a higher commission is possible only by closing as much as possible deals, leading to revenue for company which objective is to maximize profit. so both sides, both company and sales force have benefits from this link between the commission and the company revenue, both being able to maximize their benefits. considering the fact that the company proposes compensation plan under incomplete and imperfect information and that the sales agent effort can’t be verified, the company proposes a level of effort, but it should ensure that this level of effort will be made. model of moral hazard actually has to solve the two problems, maximizing the benefits for the company which can be achieved only if the sales representatives accept the contract or compensation plan that the company offer, but they have also their own objective to maximize their benefits, their commissions. sales representatives have the objective to establish the level of effort to be made in order to maximize bonus or payment they may obtain from the company if they accept the compensation plan, which is expressed mathematically in terms of following form: sales representatives know that the employer cannot check their efforts and choose that level of effort that maximizes their objective, the commissions. to accept the conditions proposed by the company in the compensation plan, the sales agents want to meet the condition of rationality: . thus, the mathematical model of moral hazard for sales compensation is expressed mathematically by the following equation: in the model of sales compensation, the effort variable is a continuous, the sales agents can have any value of effort. mathematically is much easier to solve the problem if the agents can have only two types depending on the variable effort (effective or not), but in reality agents can have any value of effort. unfortunately if the variable effort is considered continuously, moral hazard problem becomes very difficult to solve, since one restriction is still a matter of maximizing: . studies and scientific researches economic edition, no. 15, 2010 531 therefore in contracts theory, in order to overcome this obstacle, this restriction of maximizing agent’s benefits was replaced by its first-order conditions, which is expressed by the following restriction of participation: . but this restriction is not always equivalent to the problem of maximizing the agent’s benefits, ensuring only necessary condition. if however it assumes that this reformulation of the condition of rationality is sufficient, the mathematical problem is the following: solving the problem above is done by lagrangean method and obtain the same conclusion as for the discrete model, namely that a good result is a sign that, more likely, the agent make a greater effort. this first order approach is not always accurate, but is the easiest way to solve the problem. another way would be to introduce a type of distribution function depending on effort. regardless of the method, the conclusion is the same, that the payment offered to the sales agents depends on the results obtained by them, namely the value of contracts that they bring the company revenue, the payment being the only way the company can influence their effort. therefore, the company plans compensation for its employees which requires them to receive some results for a particular payment. for example, in oracle each sales representatives has an annual target, most often expressed in value and that purpose will receive some payment. if the sales representative achieves just partially the target, he or she will receive proportionately with their results. bibliography . 1. bădescu a., dobre i., sacal i.b. (2005), metode cantitative de fundamentare ale deciziilor economice în condiţii de risc şi incertitudine, ed. atlas press, bucureşti 2. galupa, a., teoria microeconomica a agentilor economici, biblioteca digitala ase 3. scarlat, e., chiriţă, n. (1999), analiza şi modelarea sistemelor cibernetico economice, ed. etape 4. stancu, s. (2002), teoria contractelor. negocierea şi derularea contractelor economice, ed. ase, bucuresti 5. http://compforce.typepad.com/compensation_force/sales_compensation 6. http://www.jstor.org/pss/1248331 studies and scientific researches economic edition, no. 15, 2010 532 microsoft word apostoaie constantin marius_eng.doc strategies and politics of ocupational stress reduction – case study mihaela-georgia sima, bucharest chamber of commerce and industry, romania simona-clara bârsan, research institute for analytical instrumentation cluj-napoca, romania abstract this work includes 2 parts: main theoretical elements and 1 case study. theoretical elements define and explain concepts such as: stress, stress management, counseling and organizational change. in the case study these elements are applied on a research unit development. the reason for the analysis was the tense situation existing in the company. work methodology included: observation, direct discussions with staff (in small groups) and the application of a questionnaire consisting of 6 modules. on that base, major dominant stressful manifestations were determined. following the obtained results solutions have been proposed to management and employees. in the last part, there are presented the obtained results from the implementation of some of proposed solutions. key words stress, management, counseling, organizational change, results jel codes: m 12 introduction whatever we do in life, we often experience stress. a study conducted by reader's digest in 15 european countries showed that, at present, the romanians have "managed" a spectacular counter performance: we are number 1 in europe at perceived level of stress: 52% believe that stress is the greater health problems, compared to european average of 33%. stress is not necessarily something negative, characterization as negative or positive stress depending on each situation. up to a certain limit, the stress is even necessary to our business. theoretical elements stress positive stress is necessary for our protection, for example in case of an accident by mobilizing all body resources in order to avoid it. in this case, we speak of a positive stress because in a stressful situation, typical stress reactions of the body show heart begins to beat faster, the brain receives more oxygen, the muscles are tense and so on but for a positive resolution of the situation. the negative stress is a reaction to the inherent psychological stressors demands that have the potential to make a person feel tense and anxious, because he or she is not able to face these demands. it is a tension that arises when a person responds to job demands, family and other external sources as if they were generated by its internal needs, obligations and selfcriticism. stress is both additive and cumulative. in time it accumulates up to the state of crisis when symptoms appear. these can manifest physically by: irritability, anxiety, concentration decreased, frustration and hatred. also physical symptoms can occur: muscle studies and scientific researches economic edition, no. 15, 2010 460 tension, headaches, back pain, insomnia and hypertension. untreated, symptoms may lead to illness and even death. stress management refers to: a. identifying causes which produce and adopt measures such as: individual responsibilities change (reduction or increase them); increased autonomy in carrying out tasks; agreeing to employee goals; providing appropriate training (eg in time management techniques); allowing adoption of a flexible schedule; offering professional and personal counseling; improved working conditions; employee relocation; providing access to the sports centers (e.g.: many japanese companies insist their employees workout at the beginning of a working day). helping employees in developing the capacity to cope better with stress by: providing counseling services; organizing working sessions on stress; sports and social activities; training in relaxation techniques; serving meals and providing spaces for adequate rest. counseling is essentially a discussion (a series of talks) between the person who needs help (the client) and another person who masters the techniques of counseling. managers should know such techniques if they wish to solve effectively their subordinates’ problems and obtain maximum results. counseling is a process that helps clients to: 1) identify the problem; 2) to determine which would be ideal or preferred outcomes; 3) to explore ways of achieving results. besides the specialists within the human resources compartment (economists, sociologists and psychologists) an extremely important role falls upon managers at all hierarchical levels, from top managers to team leaders because they are the ones who work directly with people, who create a climate, those who know them best and who can think, with the support of specialists, the best solutions and most important, who can actually implement them. organizational change. in contrast to stress management and assistance programs for employees, some organizations try to reduce stress by using a specialized consultant who is responsible for recommending some ways for improving working conditions. this approach is the most direct way to reduce stress at work. it involves identifying the most stressful aspects of work (e.g. overwork, conflict) and design strategies to reduce or eliminate the identified stressors. the advantage of this approach is that it treats directly the main cause of stress at work. however, sometimes managers do not agree with this approach because it involves changes in work routine, production schedule or in the organizational structure. as a general rule, actions to reduce stress at work should pay particular attention to organizational change in order to improve working conditions. but even the most conscious efforts to improve working conditions are unable to eliminate stress completely for all employees. therefore, a combination of organizational change and stress management is often the most useful approach to prevent stress at work. case study: research and development unit of public utility. methods: in order to identify stressors, the following methods were used: passive observation (a 3 days period), informal discussions and an inventory of stressors. studies and scientific researches economic edition, no. 15, 2010 461 passive observation observation was done over a period of 3 days, was a simple observation, direct, discontinuous. data were recorded following each stage of observation. the purpose was to make an observation of the original image on the environment, activity and behavior caused by this environment. by observation we distinguished characteristic manifestations from the random. informal discussions were held in small groups (2-3 employees) and focused on grievances, problems and difficulties they meet in their work. conversations with employees were the most direct way to find out details of the motivations, aspirations, emotional experiences, interests. following that discussion an inventory of stressors was made. this inventory was then submitted to all employees and constituted the support for differentiation of stress levels present at employees. in order to complete the data a 6 modules questionnaire on stress at work was used: work requests: my work requires me to work very quickly. my job makes me work hard. i am not required to provide a large amount of work. i have enough time to finish my work. my work requires me long periods of intense concentrationmy tasks are interrupted before they are finished and i will have to pay attention to them later. my job is very hectic. pending due to other colleagues or departments slows down my work. decisional authority: my job allows me to take many decisions. at work, i have little freedom to decide how to do my work. i can determine the order in which i finish my tasks. i can determine when i need to fulfill a task i can easily go away from work for a short period. i can set my own working rhythm. i feel that my work gives me a place in the community. iii. abilities: my work requires me to learn new things. my job involves a lot of repetitive work. my work requires me to be creative. my work requires me a high level of skills. i have to do different things in my work. i have the opportunity to develop my specific skills. iv. working contract terms: i can determine when to start and finish work. i can determine when i need a break. i know my work schedule a week before. i can determine when to take my holidays. the health and safety norms are well known and respected. prospects for my career development are good.in five year time, my skills will still be valuable. i have the opportunity to attend training courses, specialization and training. my wages is satisfactory. v. bosses and colleagues’ aid: the atmosphere at work is good. most of the people irritate me. if needed, i can call in for help one or more colleagues. where i work, daily order is good. my work is properly appreciatedi’m informed about the situation of the company. i feel free to discuss problems and complaints with companies’ management. my suggestions regarding changes in working practices in order to streamline work are taken into consideration. magazine company (if any) is useful if there is no magazine, don’t answer. vi. socio-demographic: sex; age; marital status; family component: number of members.... out of which hildren .........; training level; activityfield: public service; other: research projects; personal income; income per family member; city: bucharest stressors inventory. from discussions the following dominant stressors resulted:complaints about career: the impossibility of advancement; conservatism in terms of job design; conflicts with superiors, colleagues, subordinates and customers of the company; contradicted requirements from the institution; unstructured or unclear objectives; inadequate resources; conflicts between the needs and expectations; bad working conditions (noise, faulty lighting, lack of performing equipment); inadequate time management; routines; overload; poor management of potential and skills of employees in the way of not-exploiting resources, capacities, skills; responsibilities on other people; unrealistic deadlines, inadequate schedule; conflict between home demands and those from work; lack of free time; family and housing conditions; financial status; insufficient sleep; legislative changes; the risk of occupational diseases; poor communication. the substantial presence of following stress indicators was noticed: high level of sickness; studies and scientific researches economic edition, no. 15, 2010 462 headaches and stomach aches; mental states such as absenteeism, apathy, embarrassment, boredom, dissatisfaction, fatigue, alienation, anger or irritability, negativism; low productivity and inability to achieve the objectives set forth; increased error rate; increased number of internal conf1icts between employees, excessive rate of staff fluctuation, phenomenon increasing while time passes by. proposed solutions because a fairly large number of employees expressed dissatisfaction about the same issues, we believe that they are active factors of stress. so the stress reduction strategy will focus mainly on reducing them. the solution we proposed is a combination of a stress management with organizational change. it is necessary to be mentioned that the contribution of both parties, especially their readiness to achieve a positive result, respectively a not tensioned and productive working atmosphere, an environment in which the human potential that exists in the organization is able to express and develop. thus, after the analysis, the following recommendations can be made: for management: it is recommended: that specialized programs, involving all employees at a time, are to be developed, in order to enable wider perspective on the possibilities offered by working with companies’ clients. apart from these courses, there may be some changes within the institutional behavior by promoting friendly attitudes between management and employees of the institution. these can start from the management or from the employees. in this way the managements’ image of the employees may improve and the employees can evaluate, diversify and develop professional capabilities. participation in specialized courses enables interaction with other leading business media and professional re perception of the employees’ activities. evaluation of this strategy can be made after at least 6 months, time required in order to assure the participation of at least one set of employees at specialized courses related to the effects of less formal atmosphere due to behavioral changes. a form of assessment could be done through interviews. 2. to improve communication between management and employees, besides the possibility of friendly relations, meetings can be organized involving both management and employees where they can express every opinion. an indicator of good communication is the degree in which the chief and subordinate agree on job issues and each is sensitive to other's point of view. it may be that the parties "agree they disagree" in some respects. these meetings aim to present several points of view and to emphasize that those can lead to expected results. agreement between the parties "implies increased confidence in the professionalism of others. training team work spirit aims to increase the efficiency by improving interpersonal relationships, clarifying goals and roles (what is the team trying to achieve and who is responsible?). it can thus facilitate communication and coordination. training team spirit usually begins with a diagnostic session, "often kept out of work, in which the team examines their current level of functionality"[4]. because our group’ main factor of stress involves extended working hours, the opportunity of doing these sessions away from the workplace is appropriate. 3. defining jobs in a manner that allows a maximum freedom of exercising the skills and discernment of the job’ owner, in order to maintain the interest for the position. design activities so that the employee should have a certain degree of responsibility, sufficient authority and the right to participate in decisions that influence its activity. studies and scientific researches economic edition, no. 15, 2010 463 5. the way employees are treated should give confidence about job security and the position they occupy in the institution. addressing inadequate generally leads to conflicts, and when they cannot show it creates a complex kind of "impotence" which maintained, creates a constant state of stress. providing counseling services for employees, internally, using their own qualified advisors, or resorting to the services of an outside consulting organization. in this way the organization obtains several advantages using minimal resources. for example: a good external image (the company is interested in the welfare of employees), different employees' attitude towards the management of the institution (including reducing of conflicts frequency), compared to the work they perform, high efficiency, intellectual comfort and so on. in terms of resources used, comparing the financial problems that may arise from inefficient work or stuff fluctuation, it can be easily concluded that in fact this will not be considered a substantial effort. 8. create optimal conditions for work – adjusting locations in accordance with occupational health, providing required equipment in order to perform duties. 9. where there is lack of possibilities for material reward, it is recommended to provide other facilities, eg granting time off, merit and performance recognition in public. 10. identifying the right person for a specific job execution, management. this may lead at the same time to: the optimal use of human potential, rewarding the deserving, avoidance of conflicts arising between employees on grounds of incompetence, unnecessary loading of the work of some others, allowing the direct superior to delegate his power because he will do it efficiently. 11. implementing a management system that takes into account the fact that people have also have family problems, such as taking children to kindergarten, and therefore to accept the request of the employee to a flexible or lagged working program. thus we obtain multiple benefits: the employee is satisfied that he/she is understood and helped, personal problems are solved, and the institution benefits from a stable committed and flexible enough employee (considering that they agree to the working conditions and benefits they get from the institution). for employees: learn to manage stress in order to ensure long-term professional success and to maintain physical and mental health: 1. change of perspective. for those employees who think the employer requires too much (quite a big number), it is advisable to check if the problem lies within its personal organization or the way that the department is operating. it is better to turn to a career counselor to make an action plan, which will lead in time to the intellectual and personal comfort. 2. if tension or stress is felt, a five minutes break it is recommended outside the working space, away from work routine. there has been noticed in time that this contributes to a significant stress decrease. 3. respect the time dedicated to family or itself. it is important to leave work at the office, in all the cases. decreasing personal time in favor of the professional one has proven to be a powerful stress factor, regardless of the individual position on the social ladder. 4. organizing the workplace and tasks, keeping a list of priorities and supervising them. feeling overloaded and out of control are situations that cause stress. 5. manifestation of personal feelings towards a close person. the existence of support, of a person who wants to listen, helps relaxation and reduces stress. 6. there certainty that help exists in situations of overload will decrease the tension. but that relationship should be work both ways, from the transmitter to the receiver and back, because in time, roles can reverse and the one who help in a certain situation must be sure that the same support will come back from the one who’s been helped now, when a similar studies and scientific researches economic edition, no. 15, 2010 464 situation should appear. 7. laugh therapyalmost any situation can be relaxed through a joke or a good disposition created by a man with a sense of humor. 8. too high and unrealistic expectations of what can be done in a day, week or month can cause negative feelings. high levels of stress negatively affect motivation and influence professional outcomes. in time, a very capable and performing professional, but unmotivated properly, will come to point of not providing appropriate outcomes. 9. the idea of perfection has to be dropped. no one is omnipotent.failures don’t have to be lived dramatically, but viewed positively and considered ways of learning from their mistakes. 10. a positive attitude is recommended, avoiding negative people with a bad attitude because they can "contaminate" others with their behavior. negativism destroys energy and motivationa positive atmosphere needs to be created around people with which one interacts and within the working environment. achievements should be a cause for joy, even when nobody else feels the same. implemented solutions – obtained results following the analysis and the proposed solutions, management has decided to organize a delegation of three days in mangalia, involving a part of the company’s staff. although the main purpose of the delegation was work, the delegation’s evolution from a psychological and behavioral perspective was a positive one during the three days. starting from a general and permanent state of stress, manifested in various ways, from the high tones of voice to expressed depressions, in the second night a state of relaxation and good communication within the team was reached, which has generated a good mood, maintained after the return to work. as each, at a time, felt able to express itself freely, without regard to function, age and corporate position, the atmosphere was relaxed, accounts adjusted and nerves exhausted. even though organizational problems arose during the delegation, they were treated with more relaxation than normal, and clearly resolved quicker and more efficient. the applied solution was very simple and less expensive for the company, with maximum results. multiple outcomes were registered: delegation target was achieved, cooperation between the analyzed company and hosts was perfected, joint projects have been proposed, convenient for both parties; people to work more relaxed, returned as more than daily colleagues, depending on compatibilities, constructing or deepening a friendship relationship and they became to know each other better than they can do it in the office; in terms of the impression created by the analyzed company’s management, one can argue that using a reduced amount of money, yet something was offered to its employees, which tempered, at least for a while, reluctant and nervous attitude shown before. conclusions in terms of stress there are 2 main ways of approach: total ignorance, with negative results or amplify the importance of the phenomenon and justify the majority of failures on its expense. we believe that no one’s approach is neither normal nor useful for companies or employees. a middle way is always best. far from us the idea of reducing the importance of this element within daily activities, but we do not believe that stress is responsible for all failures, whether personal or professional. thus, from our experience, we recommend to the institutions and employees to consider the evidence presented in this work, both as theory, and practice and studies and scientific researches economic edition, no. 15, 2010 465 seek to apply, according to the specific job, one or more of the solutions we proposed. obviously, depending on stress factors and dominant manifestations that result from an analysis, other solutions might be proposed. therefore we consider it appropriate for everyone, before you diagnose by ear or take a position depending on appearances, to make a brief analysis of the reasons which lead to disruption of the daily activity of everyone. references 1. adirondack, sandy (1999) managementul pur şi simplu?,, ed. f.d.s.c. , bucureşti 2. cosmovici andrei (1996) psihologie generală, ed. polirom, iasi 3. cristea, dumitru (2000) tratat de psihologie socială, ed. pro transilvania, bucureşti 4. johns, garry (1998) comportamentul organizaţional, ed. economică, bucureşti 5. minulescu, mihaela (1996) chestionarele de personalitate în evaluarea psihologică, garell publishing haus, bucureşti 6. nestor, i. m. (1974) psihologia industrială-consideraţii practice de organizare, ed. politică, bucureşti 7. n. i. o. s. h. (national institute for occupational saftey and health), (2002) niosh stress, u.s. departament of health and human services 8. selye, h. (1974) ştiinţă şi viaţă, ed. politică, bucureşti studies and scientific researches economic edition, no. 15, 2010 466 studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the determinants of e-government relational models construction: interaction, communication, participation and collaboration florentina neamțu1 transylvania university of brasov florentinavioletaneamtu@gmail.com bogdan nichifor vasile alecsandri university of bacău bnichifor@gmail.com abstract in recent decades the integrating approach of new information and communication technologies in the public sector grew faster. worldwide, most states have made and still make substantiate efforts towards the coherent strategies implementation in order to favor the complex process of integrating the new information and communication technologies. regardless of the objectives maximizing efficiency, increase transparency in the decision process, improve service quality or citizen participation in decision making what we call today e-government has become an essential mechanism in administrative reforms, independent of aggregation level. the article presents an analysis of the factors that define the outline of the e-government relational model. keywords relational models; e-government; interaction; communication; participation; collaboration jel classification m39 1. introduction if at the conceptual level the e-government platforms necessity is universally accepted, problems and malfunctions occur during the implementation and effective use; this reality is common, both externally, being associated to the differences between states of the world in terms of development of e-government platforms, and internally, as evidenced by the gap between the sophistication level of online services provided by the central and local public entities. despite this difference, the common starting point in the relationship model construction and in the e-government platforms development is considered to be the opportunities offered by new information and communication technologies from the perspective of expanding the interaction, participation and collaboration in public entities area 2. theories on the evolution of e-government platforms in the context of the society changes which are associated to the accelerate progress in the xxi century, the opportunity to improve bi-directional information flow and the 1 phd student at interdisciplinary doctoral school in marketing, “transilvania” university of braşov 306 mailto:florentinavioletaneamtu@gmail.com the determinants of e-government relational models construction: interaction, communication, participation and collaboration reconfiguration of framework for collaboration between the public and the various stakeholders categories are real challenges. the high interest for these issues is evidenced by numerous academics searches on identifying methodologies and models that explain the new information exchange coordinates and the locally, nationally and internationally data integration architecture (dawes, 2010; gant, 2003; gelder, maesschalck and colsoul 2010; klievink and janssen, 2010; navarrete, gil-garcia, mellouli, pardo and scholl, 2010; papenfuss and schaefer, 2010; williamset et al., 2009; zheng, yang, pardo and jiang, 2009) . in fact, since 1996, dawes foreshadow the benefits and the challenges associated with information sharing initiatives, considering that “government portals will become a central technical component for interaction, participation and collaboration activities within networks consisting of governmental and nongovernmental actors”. the e-government issue in terms of internet portals functions utility in the public system has been also the subject of numerous investigations. one of the first research steps that have provided an initial perspective on the use of new information and communication technologies in the public sector services was conducted in 2001 in the united states. the study offered by kaylor, deshazo and vaneck (2001) is based on a comprehensive research approach to e-government platforms, in which the sample was composed of 123 municipalities whose population vary between 100,000 to 200,000 inhabitants. looking at the e-government platforms development degree and the online services sophistication level, the three authors have shown that “there is a direct link between the city size and the phenomena of egovernment platforms adoption”. this link has also been identified in 2002 by moon, according to which “the city size and the governance type are key factors on the e-government platforms implementation and development”. the author points out that unlike central government entities in which they observed a proactive attitude in e-government platforms uptake, the local entities are clearly far from the potential results and foreshadowed expectations in the use of new information and communication technologies. later, in 2004, based on a u.s. cities research, reddick suggests a two-stage model that explains the phenomenon of increasing local e-governance. if the first stage suggests the use of data catalog, the second shows a higher level of sophistication, namely the creation of transactional framework. referring to the two dimensions, the author revealed that “in the g2c relations area, the public services are focused on cataloging categories, while in the g2g and g2b partnerships, which are more advanced, that has been reached the transactional level.'' similar studies were conducted by al-nuaimi (2009), attour oueslati, dufresne and longhi (2007), baker, hanson and myhill (2009), hahamis, iles and healy (2005), williams (2008) etc. a special dimension of this research was the studying of various websites of egovernment in terms of functions that facilitate the closeness to the various stakeholders categories. such an analysis was provided by gant and gant (2002), showing that “web portals serve as an integrated gateway into local government websites, offering a single point of contact for the provision of online services at the local government level”. later, in 2008, sandoval almazan and gil -garcia revealed that, by mixing existing applications in e-government portals, has been created the field for “moving from oneway information and data exchange to a more interactive involvement with people”. in fact, as has been shown in the theory and practice, the recent technological 307 neamțu , nichifor innovations are those that have supported this development, examples being web 2.0 and related instruments. 3. interaction, communication, participation and collaboration: construction pylons for relational models in public system practice in the last decade the e-government portals have recorded a constant evolution, this dynamic being in fact a response to the new internet features. we are witnesses to the “radical transformations of portals functions and the principles and interaction framework with citizens and other social actors” (lips, 2010). currently, as revealed by sandoval-almazan and gil-garcia (2010), government websites can be considered such as “communication systems through a computer and the internet”. in the literature and practice area there are listed a multitude of models explaining the government websites development and evolution (gil -garcia and martinezmoyano, 2007; layne and lee, 2001; sandoval almazan and gil -garcia, 2008, 2010). one of the most commonly used approaches is the evolutionary perspective that creates stages and analyzes e-government initiatives upon the characteristics and technical aspects found in every development stage. this approach has proved its usefulness in the government websites principles decoding process, offering both effective levers to quantify the innovation degree and recommendations and directions to follow in improving framework approach. in fact, as has been specified by the advocates of this theory, it appears that each of these steps is already an electronic governance form. although the 5 stages of e-government platforms development approach (information, interaction, transaction, integration and participation) have been proposed as complementary components, and not necessarily mutually exclusive, they can be easily presented as determinants in the construction of relational models. 3.1. the availability of information a core function of e-government portals is that of the public information display (kun chang, melih, sangjae and gyoogun, 2008; susan, 2004). government disclosure format is extremely important, at least in light of the website attractiveness. in the world practice are found numerous presentations: some portals are using traditional structures such as folders or menus, others allow users to search for information using a search engine, and more recently, some of them use multimedia tools (video, audio applications or online presentations). despite the differences in public information structure, all these forms are trying to create the optimum framework to become closer to citizens. regarding the effectiveness of different ways of structuring public information, the practice of developed countries provides numerous studies. for example, a research conducted by buccoliero and bellio in 2010 which aimed to identify web content strategy in italian town of venice, revealed that: “the release of the information should be directly related to back-office structures of the local government”. this idea is supported also by gould, gomez and camacho (2010) who stating that “the provision of timely and accurate information is related to internal efficiency and organizational structure”. 3.2. quality public services the opportunity of improving public services quality through e-government platforms is widely accepted. in the context of the present analysis the interest is granted to the quality as a determinant factor of the relation models construction. 308 the determinants of e-government relational models construction: interaction, communication, participation and collaboration each of the relational models components can be a target for public services and there is a clear evidence of segmentation approaches (g2g, g2b, g2c etc.). however, there are differences between these services categories, both in terms of sophistication level and the integration degree of online conventional benefits. this can affect the relationship with the various stakeholders categories given the trend of “change, of stakeholder expectations regarding online services”. considered to be fundamental in the relational models construction and implementation, this approach that may improve the quality of online public services has been the subject of numerous reform processes (connolly, bannister and kearney, 2010; papenfuss and schaefer, 2010 etc.). moreover, in the literature and practice areas there are provided some alternatives to government web portals, namely the use of mobile phones as information and communication support. 3.3. increasing interaction frequency the world practice has revealed that many government portals, both central and local, currently use web 2.0 tools and applications. however, as academic researchers mentioned there are very few the portals that show a clear operational and assimilation of interaction strategy (sandoval almazan, diazmurillo, gil –garcia, lunareyes 2010). the interaction in terms of e-government platforms must be analyzed in two dimensions, as follows: • an internal dimension (g2g and g2e) which facilitate intra-organizational interaction among central and local public entity and between civil servants and operational staff of central/local government etc. this interaction can be both a restricted or a private one which is developed on the intranet mechanisms applications and an extended or concentrated one, which is group specialized (blogs, social media). in fact, many web 2.0 applications such as blogs and social media (twitter and facebook) can be used both as a support to promote domestic participation in a structured way and as leverage for creating and development of internal relations, favoring the decision making convergence (ballejos and montagna 2010). according to a study provided by noveck, in 2009, other interaction tools beyond e-mail and intranet can be “the wiki collaboration, the mental mapping or using rss and forums”. • an external dimension that fosters both interaction with citizens (g2c) and with different legal entities (g2b, g2n). according to the studies conducted by noveck (2009) and tapscott and williams (2010), the e-government portals that are using wiki applications are real tools for sharing ideas and solutions and to promote the public dialogue. other channels of interaction with civil society or legal entities are: the blog, through which can be promoted initiatives, can be disseminated new ideas or can be developed dialogue with different groups of stakeholders; the new web 2.0 applications such as social networks: twitter and facebook, through which can be disseminated, with a broad coverage, news, messages, warnings or ideas of governance; social tags; rss (syndication content); podcasts etc. obviously, the interaction with the different stakeholders categories can occur also in the absence of web 2.0 applications, such as comments in the specific area in the e-government portals that both aim to encourage the public expression of opinions and the extensive use of chat sessions on specific subjects with various officials. 309 neamțu , nichifor 3.4. multiplication of participation channels civil society, in general, has provided many channels for participation in government. according to academics, these channels may vary from those of the framework facilitating participation in the democratic process (anthopoulos, sio, tsoukalas, 2007), to the one specific to transaction area (boyer-wright, kottemann, 2008). need for a multi-channel strategy, as a mechanism to enhance the participation of citizens in government, has been the subject of numerous studies in the academic area. in 2008, ebbers, pieterson and noordman proposed such a strategy to expand opportunities of citizens towards exchange of information and knowledge. this idea is supported by: • gil-garcia, chun and janssen (2009), according to whom “participation has the ability to create value for citizens and government organizations”; • barnes and vidgen (2007), who states that “the e-government sites are a gateway to electronic channels of participation”; • ong and wang (2009), who consider that the interaction with officials and government agencies, and the stakeholder participation, expanded after use of “online surveys, forum sites , blogs ...”. in the literature there are studies that show the impact of the lack of interaction on the level of participation of stakeholders in the actions of public entities . such studies are provided by fink (2010) and resca (2010), according to whom the low level of interaction and related approaches inconsistency may affect the involvement of stakeholders in participatory approach. the most used channels participation in government portals are the polls and forums. these unidirectional tools facilitate the engagement of citizens in relation to government, allowing the expression of opinions 24 hours from 24, 7 days out of 7 , be it attitude on policies and policy statements, or opinions regarding any malfunction of public services. despite the clear benefits generated (involvement and participation of citizens in government action), these channels are associated with a major disadvantage, namely the lack of direct and rapid feedback from the government. this phenomenon occurs because many government officials were not aware of these forums and polls (matheus, ribeiro, 2009) . although it offers great benefits, email is another tool that can facilitate engagement and customization bond between citizens and civil servants. 3.5. creating new opportunities for collaboration collaboration is the last component, and perhaps most important, of the approach of building a relational model of e-government. usually, people access government portals to obtain information and data, both as inputs to their decision making and as a simple cognitive actions to ensure consistency. moreover, global practice has shown that very little of them want explicitly to work with different entities of the public system. importance of collaboration in e-government platforms comes, as revealed by numerous academic studies (inglehart, 1997; parent, vandebeek and gemino, 2005; tolbert and mossberger, 2006 etc.) from the direct relationship between it and the level of confidence of civil society in government action. according to various surveys, citizens, regardless of geographical location, show consistently low levels of trust in government. against this background, it was observed that the use of applications such as wikis and social networks (facebook, twitter), given their ability to accelerate the phenomenon of interaction and thus 310 the determinants of e-government relational models construction: interaction, communication, participation and collaboration multiplying forms of collaboration, generated an improvement of level of public confidence indicator. in the context of the proposed analysis should be noted that public confidence indicator covers not only the relational dimension specific to g2c, but also includes working with various non-profit organizations (g2n) and even the media (newspapers, television, radio) which, in democratic context, are essential components. based on the reduced frequency of collaboration between different stakeholders and the government, in the literature there are works that indicate that “this type of partnership is characteristic, predominantly, in emergencies, context in which the government portal is perceived as an alternative channel for access to public information that support decision-making” (maldonado, maitland, tapia, 2010). obviously this theory is constantly criticized in academia, most studies noting that the new role of citizens, in an interconnected global environment, is to be a “prosumer: producer and consumer of information at the same time” regardless of the existence of a crisis situations or not. for other academics, research on collaboration and sharing of information revealed the need for reconfiguration of government processes, organizational structures and procedures. in this context, a new organizational paradigm was proposed, namely public sector knowledge networks, considering that the exchange of information and their sharing through the networks improve government processes and facilitate collaboration . to support the previous statement, dawes , cresswell and pardo (2009) explains the difference between the new paradigm and the classical public network: “as opposed to other types of networks, public sector knowledge networks (pskn) deals with information and knowledge sharing beyond traditional boundaries of the organization, trying to meet public needs that one organization canot manage in an independent manner”. this type of network requires the existence of bidirectional relationships between people, processes, software and other information technology. like interaction, collaborative approach can be analyzed in two dimensions: an external dimension that reveals the collaboration between government and stakeholders, and an internal dimension, which emphasizes partnerships between different levels of the public system. collaboration with various categories of stakeholders can involve many instruments. for example, e-government portals may have the warning systems (dawes, prefontaine, 2003), designed to identify any failures or security threats, the context in which stakeholders would use it to alert the authorities. similarly, there are many forms of collaboration within internal relations of the public system. one option is the collaboration between different entities or between local and central level to provide a common framework for the provision of online services. 4. conclusions regardless of the nature and type of relationship, e-government portal is a hub of opportunities for collaboration and exchange of information between government and non-governmental actors. 311 neamțu , nichifor references al-nuaim, h. a. 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(2009), understanding the “boundary” in information sharing and integration, system sciences (hicss), 42rd hawaii international conference on, kauai, 5–8 january, available on http://ieeexplore. ieee.org. 314 http://www.cersi.it/ http://dl.acm.org/ http://ieeexplore/ studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro automotive marketfrom a general to a market segmentation approach liviana andreea nimineț “vasile alecsandri” university of bacău liviana.niminet@ub.ro abstract automotive market and its corresponding industry are undoubtedly of outmost importance and therefore proper market segmentation is crucial for market players, potential competitors and customers as well. time has proved that market economic analysis often shown flaws in determining the relevant market, by using solely or mainly the geographic aspect and disregarding the importance of segments on the automotive market. for these reasons we propose a new approach of the automotive market proving the importance of proper market segmentation and defining the strategic groups within the automotive market. keywords automotive markets; market analysis; market segmentation; strategic groups jel classification l62; l53; l26 1. introduction nowadays automotive market analysis is facing an important short come determined by the fact that all the official statistics on automotive market are based on the same wholesales within a determined market criterion. this means that the criterion is the automotive market of a country, a region or a group of countries (such as the european union). officials consider that the automotive market can be defined solely by country or by region and in their understanding this approach is sufficient for comprehension of market size analysis. however we can easily see that this is a questionable approach as it does not take into account important aspects and leads people reading the statistics believe, for instance, that automotive like dacia logan and volkswagen passat are competing on the same market only because they are sold on the same country, or in the same group of countries. in apia, acea or even european union understanding the relevant market of automotives comes down to the products sold: automotives and the geographical dimensions of the market: country/group of countries. 2. market segmentation as we stated earlier we cannot accept such a general approach because it misses a lot of the outmost important aspects. consider that a collection of markets compose an industry. the automotive industry is composed by the new and used car markets and the aftermarket for spare parts. furthermore, markets can be subdivided by model, year or by makes and each subdivision either by product or by geographic area defines a new market in the automotive industry. the automotive market has changed. the time of “give the customer any color of car they want, so long it is black” (ford) has passed. this perspective worked for the time when customers just wanted a car, any car. more and more the perspective turned into the car that fit different “purpose, purse and personality” (gm). if in the early days of 61 nimineț the automotive market customers main interest was to have a car as time went by their needs began to change, and customers started to focus on a car’s characteristics rather than solely on the functional aspect. there appeared cars for the rich, for the medium class, city cars, off road cars, speed cars, shopping cars and so on. together with the developing of the automotive market and highly differentiated products that meet different forms of needs and expectations it became obvious that market analysis needed change. this was one of the main reasons that brought into attention the concept of market segmentation. but what does a market segment mean? the segment of the market is about products sold on the market or is about the customers from the market? the first impulse would be to say that market segmentation is “definitely about the products”, but on a closer look one can realize that in fact a segment is “a group of people”. philip kotler proved that “market segmentation is subdividing a market into distinct and homogenous subgroups of customers where any group can conceivably be selected as a target market…”. market segmentation is therefore a method of “dividing the market into smaller groups of customers or organizations in which each segment has a common characteristic such as needs or behavior”. following this reasoning we can identify different types of market segmentation. • benefit segmentation mean a group of people who share and seek for similar benefits. this segment is thus about needs and satisfaction of these needs • demographic segmentation means a group of people who share similar gender, age, income, occupation, education, and so on. applying this segmentation one can identify cars for the rich or for the youth, “gents only” and the list can go on. • lifestyle segmentation supposes a group of people who may share the same lifestyle and thus orient to the same type of automotive. fact of the matter is that only market segmentation can help dividing the market actors into strategic groups. as we stated above, segmentation analysis traditionally focuses on products characteristics of product markets as a fundament for dividing industries. furthermore, the strategic group analysis uses firm’s characteristics and the nature of competition intensity varies. 3. strategic groups and “traditional” type of automotive market segmentation so a new question arises: who does industry segmentation help? well, industry segmentation is very useful both for new market entrants as well as for the existing firms helping them to decide resources allocation and also which segments to maintain. strategic groups are clusters of firms that have common characteristics and follow the same or similar strategies in setting key decision variables:  product market scope  distribution channels’ choice  the level of the quality of the product  the degree of the vertical integration  the choice of the technology. putting it simple, the strategic group is the middle ground between industry and firm. there are industries with obvious group structure and with a high degree of homogeneity and there are also industries in which exist differences considering the strategies that firms use. the down side is that strategic groups do not offer any information regarding the profitability of the firm, but offer a complete image of the types of firms in a given industry. 62 automotive marketfrom a general to a market segmentation approach regarding the automotive sector, there are several ways for segmentation this particular market. one of the most used segmentation proposes a combination of price and size of the automotives. it was developed by the united kingdom motor industry trade association (smmt) and is generally accepted by the industry. it proposes 9 segments for the automotive market, depending mainly on vehicle size:  segment amini  segment bsmall  segment clower-medium  segment dupper-medium  segment eexecutive  segment fluxury  segment gsports  segment hdual purpose  segment imulti-purpose vehicle time evolution analysis prove that class b and c (small and lower-medium cars) on most of the markets sum up to 30% wholesales market share. strategic groups are determined on the base of diversification of product lines. from this perspective we can identify: • niche producers • broad line producers diversification criteria suppose the degree of companies’ products dispersion across the segments. however, measuring these criteria is extremely difficult. although the easiest way may seem counting the number of segments, this can be proved quite inadequate because it does not reflect the importance of each segment. for a better understanding, let us take the case of mercedes. mercedes is present on three of the above considered segments and still over 90% of the producers’ sales are on the executive segment e. so, we could use a measure that takes into account the amount of the corresponding sales for each of the segments. propose an index ∑ = = n i is 1 2 where n is the number of segments; and s is the percentage share of the segment. it squares market shares individually while the square root is taken of the total). this mean that a player that operates in only one segment, also called niche player will receive an index that is equal with 100 and the firms that are present in an indefinite number of segments will get an unitary index . on a close look we can see that the summation part of the proposed index is the same that we used to calculate the degree of concentration. in another words, this means that the index is a different use of hirschman-herfindal index. the square root was used as to avoid the hhi exponential character. we can thus identify:  diversified low end producers: nissan, fiat, ford, renault;  diversified high end producers: bmw, mazda, toyota, volkswagen  specialized medium producers: honda  specialized high end producers: mercedes, volvo. companies that are on the same strategic group tend to focus on the same primary segment and cross over the segments. for instance bmw and volkswagen are likely to compete in most of their market segments. we cannot but observe that any analysis regarding strategic groups impose the use of caution. this is because the automotive industry is extremely competitive and evens the firms that seem much distanced from each other are likely to compete in some way. 63 nimineț market segmentation proposes: 1. new automotive 2. used automotive regarding the manufacturer there are: • home automotives • imported automotives depending on the purpose of the automotive there are: • fleet • business • private considering the brand on the automotive market of romania there are: • dacia • fiat, • ford • mercedes • skoda and so on 4. new perspective on automotive market segmentation a study developed in france identified on the automotive market a more customer adjusted segmentation. the segmentation proposed is dependent on the psychological attitudes of the consumer. thus it identifies three types of automotive customer: 1. the functional automotive buyers. this segment considers automotive an instrument that satisfy the need of free movement 2. sportive automotive buyers are the ones that need not only a car but a fast, performing car to feed up their adrenaline need. 3. social automotive buyers. for this segment the social dimension of purchasing a car is the most important. but what makes market segmentation so important? why can’t we consider the whole market as individuality rather than a sum of segments? well, the answer is quite simple and comes from the hear-say wisdom: “it is better to be a big fish in a small pond, than a small fish in a big pond”. this could be translated in the fact that for being a “big fish” a firm should shrink its target market and specialize on a particular sort of customer by narrowing the target, by market segmentation, thus. if now it is clear that market segmentation is vital both for firms and for the consumers, we should consider a method for identifying correctly the market segments. for this it is important to highlight the features that a market segment should have:  different  significant  relevant  accessible  size suitable. let us see each and every aspect above on a closer approach. difference refers to a number of things: the geographic difference, the industry and the consumer interest. if we are dealing with a horizontal market we identify the geographical segment while in the case of a vertical market we have a industry market. so, the ways for defining the segments are: the size of the company and price brackets. relevance and significance refers to something special about the needs of the segment. for instance companies need cheap cars with low consumption and low 64 automotive marketfrom a general to a market segmentation approach maintenance costs; families need comfortable, safe cars; youth needs cars that “make a statement” accessibility refers to the “community” of the segment. the community means the social clubs, on-line forums, magazines and journals. dacia for instance has a club, a forum dedicated and the producer also edits journals regarding the brand. all these are very important because the community, the members of the segments allow the best for of market possible that is the “word of mouth”. last but not least, the size of the segment. the purpose of a segment, any segment is to become a major player on the automotive market, this means to have at least 25% percent of the market. but which is the ideal, best size of the segment for a firm? well, the ideal size of the segment is there up to ten times your target turnover. if it is smaller than that it wouldn’t allow you to growth, and if it is a lot bigger, one would be not the leader but only one of the bit players. conclusions as we proved the official manner used by national and international organisms and automotive associations for segmenting the automotive market are based on wholesales within a geographical market. this approach is quite improper and often determines miss judgment. for these reasons we proposed another type of market segmentation based on the realities of the automotive markets and customers expectations. this type of automotive market segmentation accomplishes the request of taking into account the important differences between market players and allows a correct view on the market structure. references czinkota, m.r., ronkainen, i.a., donath, b (2004), mastering global markets: strategies for today’s trade globalist, south-western, mason, oh, johnson, b. and lilien, g.l. (1994), a framework and procedure for assessin market segment change, penn state isbm working paper, penn state university,university park, pa author kotler, p., keller, k.l. (2005), marketing, management, prentice hall, englewood cliffs, nh nimineţ, l.a. (2013), the automotive market-an ongoing turmoil, procedia economics and finance (elsevier) forthcoming november 2013. reutterer, t., mild, a., natter, m., taudes a. (2006), a dynamic segmentation approach for targeting and customizing direct marketing campaigns, journal of interactive marketing, 20(3/4), 43–52 . yankelovich, d., meer, d. (2006), rediscovering market segmentation, harvard business review , 84(2), 122–132. wind y., bell, d.r. (2007), market segmentation, in marketing book, 230-266, pw. 65 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 28, 2018 http://sceco.ub.ro 19 the impact of financial statement analysis on the profitability assessment (applied study of kirkuk company for producing constructional materials) amanj mohamed ahmed darbandikhan technical institute, sulaimani polytechnic university / sulaimani, kurdistan region, iraq amanj.mohamed@spu.edu.iq abstract the present study entitled “financial statement analysis and assessing the profitability of the kirkuk’s company for producing constructional materials”. the main goal of the accounting department in the firms is to prepare the reliable financial statements in order to make their valid balance sheets, income statements and cash flow statement. this paper determines the confirming effects of the financial statement analysis to assess the profitability of the kirkuk company. the data in this study is based on the secondary data and it collected from the past and present performance of kirkuk’s company for producing constructional materials. to achieve the research goal, four categories of the financial ratios were utilized for testing the study’s hypothesis. this group of ratios was applied to assess the financial situation of the company in the years between “2005 to 2011” by using different techniques of financial statement analysis. the results clearly show that, there are insignificant relationships between profitability with asset regulated and assets utilization. at the same times, there is a weak relationship between profitability and liquidity. keywords financial statements; ratios analysis; profitability jel classification m41; g15 introduction financial analysis can be defined as the process of evaluating the financial condition of a company by analyzing its profitability, viability and stability (sultan, 2014; ravinder and anitha 2013 alani1 et al., 2013 & laitinen, 2006). it is also used to compare the company’s performance with competitors (sultan, 2014). as a result, after the war of iraq of (2003) there is an increasing demand of using the financial analysis through the manufacturing companies in kurdistan region especially and in iraq generally. financial performance and profitability would be defined as measuring the results of the firm’s operations and polices in monetary terms in evaluating the overall financial position of a company (gibson, 2013), which is including balance sheet, income statement, current operation statements and cash flow. this study explains the above statements in details and applies the ratios for them. in this paper, kirkuk company for producing constructional materials is selected. the company was recorded in the listed companies of iraqi stock exchange with a code of (ikfp). this research also describes the profitability of the company. this is because financial statement analysis can be seen as an important tool that used by the various ahmed 20 agents either internally to the company or who is coming as a part of the company as an external operating environment (gibson, 2013). in addition, the ratios and formula can be used to calculate the performances which are derived from the information that is revealed by the periodic financial reports which is the balance sheet, income statements and the statement of cash flow (gibson, 2013). thus, the purpose of this paper is to find any impact on profitability that is caused by financial statement analysis. this paper organized as follows: section one, it is just to give a brief introduction about the topic. section two gives the theoretical background while section three demonstrates some empirical framework. section four shows research methodology and the nature of the data collection. the fifth section gives a summary of the results of financial analysis, the profitability and measuring the company’s performance, and, finally, the conclusion can be drown from the above arguments. theoretical background the concept of financial statements according to (gill, 1999), financial statements are the principal means of reporting financial information for internal and external users. in reality, both public and private traded corporations must comply with strict requirements for preparing financial statements. generally accepted accounting principles (gaap) is the “ground rules” for financial statements and reporting as well. this standard provides a framework to show what information should be included in the financial statements and how should be presented. they are designed so that financial statement information about businesses is reliable and comparable. in order to have a functional understanding of finance, it is essential to thoroughly understand balance sheet, income statement and cash flow (nuhu, 2014; sultan, 2014 & maggina, 2008). financial ratios the concepts of financial ratio and proportion are fundamental to mathematics and important in many other fields of knowledge. many phenomena can be expressed as some proportional relationship between specific variable, often leading to some new unique entity (barnes, 1987). conceptualization and comprehension of these concepts, not to mention skills and competence in using them, facilitate mathematic awareness (barnes, 1987). even, more importantly, these skills foster the ability to use relational reasoning, otherwise known as proportional reasoning, which is crucial to the development of analytical mathematical reasoning (barnes, 1987). 1. profitability ratios profitability ratios is a class of financial metrics that are used to evaluating the corporation’s skill to make receiving likened to its expense and other applicable costs sustained throughout the period of time. it can be used to measure the profitability, which is simply shows the capacity of the firm to make a profit (lasher, 1997; tulsian, 2014; rashid, 2018 & adebisi et al., 2016). a. return on asset (roa) ratio this illustrates how the company generates profit as a result of using assets. (gadoiu, 2018). it can be calculated as follow: return on asset (roa) ratio = 𝑁𝑒𝑡 𝐼𝑛𝑐𝑜𝑚𝑒 𝑇𝑜𝑡𝑎𝑙 𝐴𝑠𝑠𝑒𝑡 x 100 (gibson, 2013 & ross et al., 2013) the impact of financial statement analysis on the profitability assessment (applied study of kirkuk company for producing constructional materials) 21 b. return on equity (roe) ratio return on equity ratio (roe) is treated as an important measure of a company’s earnings performance. the roe tells common shareholders how effectively their money is being employed. with it, one can determine whether a firm is a profit-creator or a profit-burner and management’s profit-earnings efficiency (kijewska, 2016). return on equity can be calculated as follow: return on equity (roe) ratio = 𝑁𝑒𝑡 𝐼𝑛𝑐𝑜𝑚𝑒 𝑆𝑡𝑜𝑐𝑘 𝐻𝑜𝑙𝑑𝑒𝑟 𝐸𝑞𝑢𝑖𝑡𝑦 x100 (gibson, 2013 & ross et al., 2013) c. operation profit margin (opm) ratio this ratio can be used to measure the ability of a company towards operating and nonoperating expenses (shilpa et al., 2017). it can be calculated as follow: operating profit margin ratio = 𝐼𝑛𝑐𝑜𝑚 𝐹𝑟𝑜𝑚 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛 𝑆𝑎𝑙𝑒𝑠 (gibson, 2013 & ross et al., 2013) 2. liquidity ratios the liquidity or solvency ratios are focused on a firm’s ability to meet its short-term debt and obligations. in other words, it can help to know the resources that are available for a company to use in order to pay its current obligation and expenses. (costea & hostiuc, 2009 & tugas, 2012). a. current ratio the current ratio is calculated by dividing current assets on current liabilities. it is also known as a working capital ratio that measures a business's ability to pay short-term libalities (bodie, et al., 2009). current ratio = corrent asset current liability (gibson, 2013 & ross et al., 2013) b. acidtest ratio (quick ratio) acidtest ratio is a one of the liquidity ratio that measures the ability of the firm to use current assets without inventory to cover current liability (rashid, 2018). it means that illustrating the company to meet its immediate financial requirements. hence, this advises that a business is over-leveraged, fraught to keep and raise sales, paying bills too fast, or collecting receivables too slow (brigham & houston, 2014 & bragg, 2012). the acidtest ratio formulated as a follow: acid-testratio (quick ratio) = 𝐶𝑎𝑠ℎ+𝐴𝑐𝑐𝑜𝑢𝑛𝑡 𝑅𝑒𝑐𝑒𝑖𝑣𝑎𝑏𝑙𝑒 𝐶𝑢𝑟𝑟𝑒𝑛𝑡 𝐿𝑖𝑎𝑏𝑖𝑙𝑖𝑡𝑦 (gibson, 2013 & ross et al., 2013) 3. asset utilization ratios asset utilization rations include: receivables turnover, days’ sales in receivables, inventory turnover, days’ sales in inventory, cash turnover ratio, total asset turnover ratio. a. account receivable turnover ratio account receivable turnover ratio is amount of money that uncollected in a fiscal year. every company must have a low amount of receivable in a transaction. therefore, the company should collect their money in order to be used and invested in other sectors to make more profit (gautam, 2013). the mathematic formula is: account receivable turnover = 𝑆𝑎𝑙𝑒𝑠 𝐴𝑐𝑐𝑜𝑢𝑛𝑡 𝑅𝑒𝑐𝑒𝑖𝑣𝑎𝑏𝑙𝑒 (gibson, 2013 & ross et al., 2013) ahmed 22 b. days’ sales in receivables this makes more sense and effect because it converts the above ratio for days (gibson, 2013). this ratio formulated as follow: days’ sales in receivables = 365 𝑑𝑎𝑦𝑠 𝐴𝑐𝑐𝑜𝑢𝑛𝑡 𝑅𝑒𝑐𝑒𝑖𝑣𝑎𝑏𝑙𝑒 𝑇𝑢𝑟𝑛𝑜𝑣𝑒𝑟 𝑅𝑎𝑡𝑖𝑜𝑣𝑎𝑏𝑙𝑒 (gibson, 2013 & ross et al., 2013) c. inventory turnover ratio this can be used to measure how the quick your inventory is moving? it means how many times your basic inventory is replaced in a fiscal year (gill, 1999). the mathematical formula is: inventory turnover ratio = 𝐶.𝑂.𝐺.𝑆. 𝐼𝑛𝑣𝑒𝑛𝑡𝑜𝑟𝑦 (gibson, 2013 & ross et al., 2013) d. days’ sales in inventory this can be applied to find the number of days that we need it to sell inventory, which means showing the efficiency of inventory (dauderis & annand, 2014). this ratio has been formulated as below: day to sell inventory ratio = 365 𝑑𝑎𝑦𝑠 𝐼𝑛𝑣𝑒𝑛𝑡𝑜𝑟𝑦 𝑇𝑢𝑟𝑛𝑜𝑣𝑒𝑟 𝑅𝑎𝑡𝑖𝑜 (gibson, 2013 & ross et al., 2013) e. cash turnover ratio cash turnover ratio is used to fix the amount of cash that is required to collect as a result of sales (keythman, 2018). the formula is: cash turnover ratio = 𝑆𝑎𝑙𝑒𝑠 𝐶𝑎𝑠ℎ & 𝐶𝑎𝑠ℎ 𝐸𝑞𝑢𝑖𝑣𝑎𝑙𝑒𝑛𝑡 (gibson, 2013 & ross et al., 2013) f. total asset turnover ratio total asset turnover ratio is a term that shows the effectiveness of operation of total assets. it specifies how many times that the total assets turned for one year. in general, companies with high ratio tend to have low profit margins, while those with low ratio tend to have higher profit margins (warrad & omari, 2015).the formula consists of: total asset turnover ratio = 𝑆𝑎𝑙𝑒𝑠 𝑇𝑜𝑡𝑎𝑙 𝐴𝑠𝑠𝑒𝑡 (gibson, 2013 & ross et al., 2013) 4. operating properties (regulated utilities) ratios this group also called by “regulated utilities ratios” and is a kind of professional preparation in which a subsidiary company owns all the revenue-generating properties instead of the central company. a. operating ratio it can be defined as a corporation's working outlays and it is commonly used for business, which need a great percentage of revenues to keep operations. the calculated formula is: operating ratio = 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝐸𝑥𝑝𝑒𝑛𝑠𝑒 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑅𝑒𝑣𝑒𝑛𝑢𝑒 (gibson, 2013 & ross et al., 2013) b. funded debit to operating property it is a corporation's debt ratio that will settle for more than one year. this form of debt is categorized as funded debt since it is funded by interest payment that is completed by the borrowing firm who terminated the term of the loan. it can be formulated as follow: funded debt to operating property = 𝐹𝑢𝑛𝑑𝑒𝑑 𝐷𝑒𝑏𝑖𝑡 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑃𝑟𝑜𝑝𝑒𝑟𝑡𝑦 (gibson, 2013 & ross et al., 2013) the impact of financial statement analysis on the profitability assessment (applied study of kirkuk company for producing constructional materials) 23 c. percent earned on operating property percent earned on operating property is an income ratio which is coming after operating of properties. it can be formulated as follow: percent earned on operating property = 𝑁𝑒𝑡 𝐼𝑛𝑐𝑜𝑚𝑒 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑃𝑟𝑜𝑝𝑒𝑟𝑡𝑦 (gibson, 2013 & ross et al., 2013) d. operating revenue to operating property this ratio is basically an operating asset turnover ratio. in public utilities, the fixed plant is often much larger than the expected annual revenue, and this ratio will be less. (gibson, 2013). it can be formulated as follow: operating revenue to operating property = 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑅𝑒𝑣𝑒𝑛𝑢𝑒 𝑂𝑝𝑒𝑟𝑎𝑡𝑖𝑛𝑔 𝑃𝑟𝑜𝑝𝑒𝑟𝑡𝑦 (gibson, 2013 & ross et al., 2013) hypothesis of the study h1: the financial statement analysis has a significant impact on the profitability. h0: the financial statement analysis has not an impact on the profitability. objectives of the study the main objective of this paper is to: (i) analyze the financial statement analysis by applying financial ratios for kirkuk company for producing constructional materials. (ii) highlight the difference performances of kirkuk company for producing constructional materials. (iii) suggest some recommendations for the managers of kirkuk company for producing constructional materials. empirical framework this section shows related literature that was conducted by other researchers at the national and international levels. the first study on validity of financial ratio was conducted by (mc donald & morris, 1985). they were focusing on two samples with three models, one of the sample was a single industry the other one linked with a random selected firm. for each industry, the researchers tried to find the application of homogeneity on proportionality. the result was clearly mentioned in their paper, even though financial ratio analysis is a great support for the company but for the comparisons, profitability and proportionality, financial ratios is not helpful. however, (berry & nix, 2012) criticized the work of mc donald and morris over time, over ratios and over industries. a study managed by laitinen (2006) demonstrates a framework for analyzing financial statements of network small and medium-sized firms. the aim was to make a systematic approach for analyzing financial statement. the data was collected from the public financial statements of the related firm. the proportion of each items in income statement and balance sheet were tested and identified for each firm. the paper was focused on eight measurement goals that associated to form profitability, resources, concentration, value, strategic map, productivity, risk and growth. finally, various measures for each goal are suggested. uyar & kılıç (2012) focused on the turkish listed companies by linking firm characteristics with voluntary disclosure of financial ratios in their annual reports. the population included a sample of manufacturing firms that listed in the istanbul stock ahmed 24 exchange. the annual reports of the companies were taken from the corporate websites. the detailed analysis was used to determine the disclosing financial ratio of the firms. the results shown that turkish listed companies demonstrate financial ratios by %5.37 on average in their annual reports. “count data regression models” were utilized to test the hypotheses. the findings of multivariate evaluation show that profitability, firm size, ownership diffusion and auditor size have positive relationship with voluntary disclosure of financial ratios, while the leverage has a weak relationship with it. research methodology and data collection this section explains the research design and shows how to design the approach that is used to achieve the aim of the study. also, it sets the method used in selecting respond. in the next step, the study describes the sample of population, which is collected from the financial statements of kirkuk company for producing constructional materials. finally, the research focuses on the data analysis and shows that how to organized and analyzes the data of this study. 1. research design the design of this study is imaginative research method. both qualitative and quantitative methods were used in data collection and analysis. this paper employed with a case study approach which allows the researcher to conduct an intensive observations and investigation of salient factors in the units of study (kothari, 1990). 2. data collection and analysis this study collected and grouped secondary data. the secondary data were achieved through the iraqi stock exchange website which is published by the kirkuk company for producing constructional materials. the use of the data is a company’s audited financial statements. the data period consisted of (2005-2011). the data were applied on the groups of financial ratios and calculated mathematically. after that, the data was analyzed, applied to the microsoft excel, spss and anova software to achieve the results. respondents were selected randomly in each stratum. hence, the researcher employed probability sampling technique to obtain the desired number of respondents (mugenda & mugenda, 2003). analysis and results discussion the results of the descriptive methods have been displayed through table no. 1 and no. 2 for the statistical analysis of financial statements that had been utilized for the analysis in this study and their correlation matrix as well. while, table no. 3, 4, and 5 reveal the trends of the regression model (model summary), analysis of variance and test for coefficients. the purpose of this study is to confirm the effect of financial statement analysis on profitability in the case of kirkuk company for producing constructional materials. the study utilizes descriptive research design. secondary data is also used in this study. microsoft excel, anova and statistical package for social sciences (ibm spss software, v. 22) used to analyze the data in this study. the statistical techniques have being used such as mean, standard deviation, correlation, regression, model summary, analyzing of variance and coefficient. the data have being applied which consist of the periods of 2005, 2006, 2007, 2008, 2009, 2010 and 2011. the statistical results show that, there is no relationship between profitability, liquidity, asset utilization and regulated utilization. in addition to this, the liquidity ratio, asset utilization ratio and regulated utilization ratio do not have any effect on the profitability the impact of financial statement analysis on the profitability assessment (applied study of kirkuk company for producing constructional materials) 25 for the kirkuk company for producing constructional materials. meanwhile, each one of those variances has effect on the others. for example, the liquidity has an impact on the transactions of the company or any other activities. the liquidity also has an effect on the company’s cash flow. if, the company becomes more and more liquid, they can develop their investment. more investment leads to more activities and then followed by making more profit for the company. finally, the results of this study illustrate that, there is not relationship between the financial statement analysis for assessing the profitability in the kirkuk company for producing constructional materials. however, there is a weak relationship between the profitability and liquidity for the mentioned firm. 1. mean the most commonly used measurement for quantitative variable is the (arithmetic) sample mean. it can be shown as below: table 1 descriptive statistics n minimum maximum mean std. deviation liquidity 7 136.80 414.29 249.9024 99.26461 asset utilization 7 4.09 217.46 76.1830 79.78973 profitability 7 -4.58 .25 -1.1043 1.65548 regulated utilization 7 .14 2.03 .8533 .64446 valid n (list wise) 7 source: computed by the author – using spss version 22 table (1) presents the descriptive statistics for kirkuk company for producing constructional materials during the years (2005, 2006, 2007, 2008, 2009, 2010, 2011), the statistical mean stand on negative (-1.1043) for profitability of the company which highlights the form of loss (net income negatively behaving ), meanwhile, others variables were positively behaving. 2. standard deviation the sample standard deviation is the most frequently used measure of variability, although it is not as easily understood as ranges. it can be considered as a kind of average of the absolute deviations of observed values from the mean of the variable in question. table (1) shows the standard deviation for liquidity is (99.26461), for asset utilization is (79.78973), for profitability is (1.65548) and for regulated utilization is (0.64446). meanwhile, the standard deviation (sd) = ≥ 0. 3. correlation the sample correlation coefficient is also called as a pearson correlation coefficient. as it is clear now that pearson correlation coefficient can be calculated only when both variables are quantitative. table 2 correlations liquidity asset utilization profitability regulated utilization liquidity pearson correlation 1 -.474 -.606 -.657 ahmed 26 sig. (2-tailed) .282 .149 .109 n 7 7 7 7 asset utilization pearson correlation -.474 1 .391 .655 sig. (2-tailed) .282 .386 .110 n 7 7 7 7 profitability pearson correlation -.606 .391 1 .653 sig. (2-tailed) .149 .386 .112 n 7 7 7 7 regulated utilization pearson correlation -.657 .655 .653 1 sig. (2-tailed) .109 .110 .112 n 7 7 7 7 source: computed by the author – using spss version 22 table (2) displays the pearson correlation and it is indicated to achieve the assessment of the ratios. according to this, the liquidity ratios are negatively behaving with asset utilization, profitability and regulated utilization. meanwhile, all other used ratios were positively associated to each other, but not that much. regulated utilization ratios are negatively related to liquidity with (-0.657) which shows the shortage of cash (liquid asset) in the company. therefore, the study may advice the company to keep enough cash for dayto day businesses. profitability ratios have a low percentage of relationship (0.391) with asset utilization, which indicates that the management did not maximize the assets in the company. lastly, the asset utilization has (0.655) of correlation with the regulated asset. 4. regression the examination was directed to build up the relationship between the liquidity, asset utilization, profitability and regulated utilization in the kirkuk company. the analysis applied the statistical package for social sciences (spss) to register the estimations of the multiple regressions for the study. below are the findings; a. model summary this model shows the summary of the regression analysis. table (3) shows insignificant relationship among the variables, where r-square stands on 48.6%, which is moderate and the adjusted r square that is negatively behaving with durbin – watson statistics. this indicates the absent of auto – correlation among the variables. therefore, the table explains the percentage of variation in the dependent variable financial performance as explained by the independent variables. the researcher used coefficient of determination (r square) that is obtained from the model summary above. from the results of the analysis, the findings show that the independent variables contributed to 69.7% of the variation in organizational effectiveness as explained by adjusted r2 of -0.27% while the remain is explained by other variables outside the model and the error term. table 3 model summaryb mo del r r square adjusted r square std. error of the estimate change statistics durbinwatson r square change f cha nge df 1 df 2 sig. f cha nge 1 .69 7a .486 -.027 1.67808 .486 .946 3 3 .517 2.923 the impact of financial statement analysis on the profitability assessment (applied study of kirkuk company for producing constructional materials) 27 source: computed by the author – using spss version 22 b. analysis of variance the study conducted an analysis of variance, in order to test the impact of the relationship between liquidity, asset utilization, profitability and regulated utilization in the kirkuk company. the findings were as shown below: table 4 anovaa model sum of squares df mean square f sig. 1 regression 7.996 3 2.665 .946 .517b residual 8.448 3 2.816 total 16.444 6 a. dependent variable: profitability b. predictors: (constant), regulated utilization, asset_utilization, liquidity source: computed by the author – using spss version 22 table (4) shows the mean-square stands at 2.665 with f value of 94.6% which is insignificant at confidence level. this is because the p value is 51.7% which by far is more than (p-value 0.05). 3. test for coefficients this table shows the level of significance on the variables, it also provides the standardized and unstandardized coefficients as shown below: table 5 coefficientsa model unstandardized coefficients standar dized coeffici ents t sig. correlations b std. error beta zeroorder part ial part 1 (constant) -.741 3.286 .226 .836 liquidity -.005 .009 -.318 .577 .604 -.606 .316 .239 asset utilization -.002 .011 -.090 .163 .881 .391 .094 .067 regulated utilization 1.293 1.648 .503 .784 .490 .653 .413 .325 a. dependent variable: profitability source: computed by the author – using spss version 22 table (5) illustrates the standardized coefficient of liquidity, while representing beta equals (-31.8%) and (-0.9%) for asset utilization. meanwhile, stand on (50.3%) positively. a. predictors: (constant), regulated utilization, asset utilization, liquidity b. dependent variable: profitability ahmed 28 conclusion the main objective of this paper is to determine the impact of analyzing the financial statement analysis on the profitability for the kirkuk company for producing constructional materials. through fully investigating from all departments and checking factors and results, the study has narrowed to a result that using financial statement analysis may not affect the profitability in the company with respect that, the liquidity has a weak relationship with the profitability. hence, there is insignificant relationship between the analyzing the financial statement and profitability in the kirkuk company. at the same times, there is a weak significant relationship from the liquidity to the profitability of the company. at the end, the paper comes to conclude that, the financial statement analysis may not important tools for assessing the profitability in the company. through having an advanced system, the level of efficiency in timely manner, the profit will not increase in the company, there is a gap between the liquidity, asset utilization, regulated utilization and profitability with respect of the weak relationship between the liquidity and profitability. references adebisi, a. e., iyiola, a. a. & olayemi, a. a. (2016), the statistical evaluation of the performance of financial ratio analysis in nigerian manufacturing industry: an empirical study of guinness nigeria plc, the international journal of business & management, vol. 4, no. 1, pp. 295-301. alani, f., yaacob1 h. & hamdan, m. (2013), the comparison of financial analysis tools in conventional and islamic banking: evidence from kuwait, international journal of business and management, vol. 8, no. 4, pp. 85-103. http://dx.doi.org/10.5539/ijbm.v8n4p85. barnes, p. (1987), the analysis and use of financial ratios: a review article, journal of business finance & accounting, vol. 14, no. 4, pp. 449-461. https://doi.org/10.1111/j.1468-5957.1987.tb00106. berry, r. h. & nix, s. (2012), regression analysis v. ratios in the cross-section analysis of financial statements, accounting and business research, vol. 21, no. 82, pp. 107-117. https://doi.org/10.1080/00014788.1991.9729823. bodie, z., robert c. m., & david l. c. (2009), financial economics, 2nd edition, person prentice hall, london. bragg, s. m. (2012), business ratios and formulas: a comprehensive guide, 3rd edition, john wiley & sons, new york, united states. brigham, e., & houston, j. (2015), fundamentals of financial management, 8th edition, south western, cengage learning, united states. costea, c. d. & hostiuc, f. (2009), the liquidity ratios and their significance in the financial, the annals of the "ştefan cel mare" university suceava, fascicle of the faculty of economics and public administration, vol. 9, no.1 (9), pp. 252261. dauderis, h. & annand, d. (2014), introduction to financial accounting, 2nd edition, valley educational services ltd. athabasca. gadoiu, m. (2014), advantages and limitations of the financial ratios used in the financial diagnosis of the enterprise, scientific bulletin economic sciences, university of pitesti, vol. 13 (2), pp. 87-95. gautam, k. r. (2013), structure and utilization of receivable of listed non government manufacturing companies in nepal, janapriya journal of interdisciplinary studies, vol. 2, no.1, pp. 65-72. http://dx.doi.org/10.3126/jjis.v2i1.18068. the impact of financial statement analysis on the profitability assessment (applied study of kirkuk company for producing constructional materials) 29 gibson, c. (2013), financial reporting and analysis using financial accounting information, 13th edition. south western, cengage learning, united states. gill, j. (1999), understanding financial statements a primer of useful information, revised edition, crisp learning publisher, new york. lasher, w. r. (1997), advanced financial accounting, 5th edition, pitman publishing co. london. laitinen, e. k. (2006), financial statement analysis of a network of smes: towards measurement of network performance, international journal of networking and virtual organizations, vol. 3, no.3, pp. 258 – 282. maggina, a. g. (2008), on the distributional properties of financial ratios in annual reports of greek listed companies, international journal of managerial and financial accounting, vol. 1, no.2, pp. 166-183. doi>10.1504/ijnvo.2006.010951. mc donald, b. & morris, m. h. (1985), the functional specification of financial ratios: an empirical examination, accounting and business research, vol. 15, pg. 223228. https://doi.org/10.1080/00014788.1985.9729267. mugenda, o. m. & mugenda, a. g. (2003), research methods: quantitative and qualitative approaches, nairobi: african centre for technology studies, available at https://doi.org/10.12691/education-2-11a-5. nuhu, m. (2014), role of ratio analysis in business decisions: a case study nbc maiduguri plant, journal of educational and social research, vol. 4, no.5, pp. 105-118, available at https://doi.org/10.5901/jesr.2014.v4n5p105. omari, l. & al omari, r. (2015), the impact of activity ratios among industrial sectors’ performance: jordanian case, research journal of finance and accounting, vol.6, no.6, pp. 173-178. kijewska. (2016), determinants of the return on equity ratio (roe) on the example of companies from metallurgy and mining sector in poland, journal metalurgija, vol. 55, no. 2, pp. 285-288. kothari, c. r. (1990), research methodology: methods and techniques, second revised edition, new age international publisher, new delhi. rashid, c.a. (2018), efficiency of financial ratios analysis for evaluating companies’ liquidity, international journal of social sciences & educational studies, vol.4, no.4, pp. 110-123. https://doi.org/10.23918/ijsses.v4i4p110. ravinder, d. & anitha, m. (2013), financial analysis, journal of economics and finance, vol. 2, no. 3, pp 10-22. ross, s. a., westerfield, r. w. & jordan, j. (2013), fundamentals corporate finance, 1st middle east edition, mc grawhill. shilpa, t., aruna, a., & vardhan,v. h. (2017), role of ratio analysis in business decisions, international journal of scientific & engineering research, vol. 8, no. 5, pp. 231-236. sultan, a. s. (2014), financial statements analysis measurement of performance and profitability: applied study of baghdad soft-drink industry, research journal of finance and accounting, vol. 5, no. 4, pp. 49-56. tugas, f.c. (2012), a comparative analysis of the financial ratios of listed firms belonging to the education subsector in the philippines for the years 20092011, international journal of business and social science, vol. 3, no. 21, pp. 173-190. tulsian, m. (2014), profitability analysis (a comparative study of sail & tata), journal of economics and finance, vol. 3, no. 2, pp 19-22. uyar, a. & kılıç, m. (2012), the influence of firm characteristics on disclosure of financial ratios in annual reports of turkish firms listed in the istanbul stock ahmed 30 exchange, international journal of accounting, auditing and performance evaluation, vol. 8, no.2, pp. 137 – 156. https://doi.org/10.1504/ijaape.2012.046603. studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro global advertising market – the dynamics of the last decade bogdan nichifor vasile alecsandri university of bacau bnichifor@gmail.com abstract advertising as a form of impersonal communication aimed at a wide and diffuse audience, is the ideal tool to promote products targeting large markets in which consumers are not strong differentiated in terms motivations, preferences, attitudes, etc. currently, in the global advertising market we can find extremely powerful organizations whose work often exceeds local and even regional economic sphere. from simple expertise in advertising, these organizations have expanded their services to a growing number of communication tools, organizing their activity to better respond to client’s requirements. these kind of advertising organizations alongside global advertisers are the key factors in the dynamics of this market. this article focuses on presenting some data regarding global expenditure in advertising, establishing as reference points the years 2002 and 2012. moreover, we concentrated on expenditures by regions and advertisers, and on revenues obtained by advertising organizations and advertising networks, starting from official data provided by advertising age and euromonitor. keywords advertising; expenditures; markets; agencies; revenues jel classification m37 introduction characterized by the presence of a large number of actors, heterogeneous in terms of size, importance and philosophy of business, advertising market is among those markets that over time were closely related to the progress and welfare of individuals, as the carriers of demand for products and services. the characteristics of this internationally market can be highlighted appealing to an analysis of data regarding some specific aspect of advertising, among them being: investments in advertising, market actors and their activities, advertising agencies, the main media used in advertising and the main categories of products promoted by this communication tool. actual size of the advertising market is expressed in most reports concerning this industry through ad expenditure by the various media. these costs reflect amounts paid by advertisers for ad space and media time and most of the times do not include amounts invested in the planning, creation, implementation and control of advertising. global ad spending based on this methodology for expressing the actual size of the market, will continue to present the most important data concerning the international market. the international market of advertising is conceptually and practically a set of regional, national and even local markets. from this perspective, table 1 and table 2 shows the volume of advertising investments made in the major geographic regions of the world, in periods separated by a decade. 196 global advertising market – the dynamics of the last decade table 1 global ad spending in 2002 by region (millions usd) region 2002 (%) in total 2002 north america 218560.92 56.17 latin america 12066.90 3.10 western europe 77202.71 19.84 eastern europe 9055.25 2.33 middle east and north africa 2090.23 0.54 asia – pacific 65009.80 16.71 australia, new zeeland 5132.91 1.32 total 389118.72 100.00 source: euromonitor data, available at www.euromonitor.com tabelul 2 global ad spending in 2013 by region (millions usd) regiunea 2013 (%) in total 2013 north america 178500 35.3 latin america 38800 7.7 western europe 98100 19.4 eastern europe 26700 5.3 middle east and north africa 4400 0.9 asia – pacific 148600 29.4 rest of the world 10300 2.0 total 505400 100.00 source: advertising age’s marketing fact pack 2014, available at http://gaia.adage.com/images/ bin/pdf/mfpweb_spreadsv2.pdf as it was easy to predict, the main areas that emerges through a significant amount of investments are characterized by a high level of economic development. north america, western europe and asia-pacific hold the highest shares in this respect, and absolute amounts invested in this industry reflects the aforementioned economic potential. together, these three areas attracted over 90% of investments made in advertising in 2002, and their gross volume exceeds with much the level in other regions. the same trend prevailed and a decade later, but this time the share is 84%. despite the economic dynamism that produced mutations in terms of economic development worldwide, the three areas still retains their primacy in terms of the advertising activities. north america stands out in this group through leading position in the analyzed decade. but at the same time, there has been a significant decrease in the relative volume of expenses incurred in 2013 compared to 2002, bringing a loss of over 20% share in global advertising spending. we can note the steady level characterizing the expenses of western europe in the analyzed decade and the significant leap recorded by asia-pacific. the latter won in 10 years an additional share of almost 13%, which is most likely explained by investments attracted by most dynamic economy in the world, namely china. the same table also emphasizes the presence in international market of advertising of areas including a large number of countries with a growing economy. eastern europe, 197 nichifor africa, middle east and latin america fall into this category. although the gross volume of the investments is not comparable to the previous group, it is noticeable a growth trend both for the gross invested amounts, as well as for the share in worldwide spending during the 10 years. this is understandable due to the accelerated process of economic growth that characterizes this area in recent years, even though the global economy has faced economic crisis and many countries are still trying to get out. table 3 first 10 largest advertising markets (billions usd) rank market 2013 2012 % chg 1 u.s. 166.90 161.24 3.5 2 japan 52.84 51.74 2.1 3 china 40.95 37.2 10.1 4 germany 23.18 23.43 -1.1 5 united kingdom 20.34 19.38 5 6 brazil 15.86 15.3 3.7 7 australia 13.07 12.81 2 8 france 12.15 12.49 -2.8 9 canada 11.59 11.63 -0.4 10 south korea 10.61 10.74 -1.2 source: source: advertising age’s marketing fact pack 2014, available at http://gaia.adage.com/images/ bin/pdf/mfpweb_spreadsv2.pdf assertions formulated above are confirmed by the data presented in table 3. as can be seen, the hierarchy is dominated by traditional developed markets. thus, in the top ten global markets, eight are considered economically strong economy, and other two are part of emerging economies. china and brazil are those kind of markets, markets that are now part of the brics group. it is also noticeable the accelerated growth trend in investments for china. global advertisers it is obvious that the most important role in this evolution is hold by advertisers. from the same international perspective, one can identify a number of organizations whose interests and global vocation led to a detachment in terms of investments made in advertising. highlighting these organizations is further substantiated by the fact that, most often, they are included in charts regarding national markets, irrespective of their geographical location. table 4 shows the top global advertisers and advertising expenses made by them. as expected, their origin is correlated with the economic development of the country or geographical area of origin. usa, western europe and japan, regions which until recently formed the world economic triad, are in the same time areas with high investment in advertising, as well as areas that contribute to the emergence of extremely strong advertisers organizations. of the fifteen companies present in the top, seven are from the us, six from western europe, one from japan and one from 198 global advertising market – the dynamics of the last decade south korea. another aspect revealed by the same table refers to the fact that the industries in which these organizations do business are generally related to consumer markets, which otherwise is logical, given the characteristics of the advertising as a communication tool. table 4 first 15 largest global advertisers (millions usd) advertiser global ad spending rank for 2012 2002 2012 % chg 1 procter &gamble (cincinnati) 4479 10815 241.5 2 unilever (londra/rotterdam ) 3315 7413 223.6 3 l’oreal (paris ) 1683 5643 335.3 4 toyota motor (toyota city) 2405 3310 137.6 5 general motors (detroit) 3218 3206 99.6 6 coca-cola (atlanta) 1199 3029 252.6 7 nes tle (vevey) 1547 2987 193.1 8 volswagen (wolfsburg) 1349 2971 220.2 9 mc’donalds (oak brook) 1183 2693 227.6 10 pepsico 1146 2470 215.5 11 reckitt benckiser group slough, berkshire, u.k. 802 2417 301.4 12 mars inc. mclean, va. 825 2181 264.4 13 fiat (chrysler group) turin, italy/auburn hills, mich. n.d. 2089 14 samsung electronics co. seoul 431 2053 476.3 15 comcast corp. philadelphia n.d. 2003 source: advertising age’s marketing fact pack 2014, available at http://gaia.adage.com/images/ bin/pdf/mfpweb_spreadsv2.pdf, advertising age global marketing, november 2003 edition, available at www.adage.com/images/random/globalmarketing03.pdf also, the top presents some homogeneity in terms of membership in one industry or another, one can be able to identify advertisers that activate in the same markets. procter & gamble and unilever are the most relevant examples to those specified above. both come from geographical areas with a high level of economic development and at the same time, it appears that investment in advertising is a measure of competitive struggle that takes place between them. procter & gamble, the most important advertiser during the analyzed decade, managed to keep first place in the hierarchy, with significant internationally investments. the amount of over $ 10 billion far exceeds, for example, the total advertising investments made in 2002, the amount nearly tripled over a decade. notably is also the leap made by samsung during these ten years. samsung is the only company specializing in the manufacture of electronic products in a top dominanted by organizations coming from industries such as: products for home care, automotive, audiovisual, food and pharmaceuticals. moreover, although the amounts spent by samsung have increased almost fivefold, the other companies are not far behind with dynamic of investments in advertising, with the exception of general motors, which is characterized by the same amount investmented in the two reference years. 199 nichifor global advertising networks although advertisers are thought to be the most important formative factors in advertising market, in turn, advertising organizations interfere with their contribution and importance at this market. the specifics of modern marketing communications has now made its mark on how advertising agencies are organized and in terms of services provided by them. initially, the sector specialized in marketing services contained simple agencies specialized in providing services concerning advertising strategy. at present, however, in thes structure of this sector can be found extremely powerful organizations whose work often exceeds local and even regional economic sphere. from simple expertise in advertising, these organizations expanded services to a growing number of communications tools, organizing their activity for better a response to advertisers’ requirements. table 5 shows the top of first ten such organizations, collectively known as advertising organizations. specific for vast majority of them is that they are composed of networks of agencies specialized in offering various marketing services. table 5 first 10 largest advertising organizations by revenues (millions usd) rank for 2012 advertising organizations and their location 2002 2012 % chg 1 wpp london 5781.5 16500.0 285.4 2 omnicom group new york 7536.6 14200.0 188.4 3 publicis group paris 2711.9 8500.0 313.4 4 interpublic group new york 6203.6 7000.0 112.8 5 dentsu tokyo 2060.9 6400.0 310.5 6 havas new york 1841.6 2300.0 124.9 7 hakuhodo tokyo 860.8 2200.0 255.6 8 epsilon irving 1200.00 9 mdc partners new york 1100.00 10 experian marketing services boston 947.00 source: advertising age’s marketing fact pack 2014, available at http://gaia.adage.com/images/ bin/pdf/mfpweb_spreadsv2.pdf, advertising age global marketing, november 2003 edition, available at www.adage.com/images/random/globalmarketing03.pdf for example, the first organization in top, wpp, currently consists of 4 major advertising networks: young & rubicam group, ogilvy & mather, jwt and grey group and certain other independent advertising agencies. also, the same group operates the largest digital agency globally, in terms of income, namely wunderman. the situation is similar for other organizations present in the top. analyzing the data we identify again as an interesting fact the origin of these groups. classical economic triad stands out again in the industry. as is easily seen, from the top 10 advertising organizations, six are from the us, two from western europe and two from japan. regarding the results obtained by these organizations in the period under review, we see, at least for the first 7, where data are available, a substantial grow in global revenues. moreover, 2014 could be, even if eventually it wasn`t, a turning point in terms of structuring the relations of power in this market. thus, in 2013, two of the most powerful organizations, omnicom and publicis, announced merger plans. 2014, 200 global advertising market – the dynamics of the last decade however, brought news of quitting the movement, because of formally invoked argument of incompatibility in terms of organizational culture. turning our attention to advertising agencies, we can see that these entities are parts of the advertising organizations. note that all the important advertising organizations are part in the top through their own agency networks (table 6). table 6 first 10 largest advertising networks by revenues (millions usd) rank for 2012 advertising networks (owner) 2002 2012 % chg 1 dentsu (japan) dentsu inc. 1442.60 3577 248.0 2 young & rubicam group wpp 3400 3 mccann-erickson worlwide (interpublic group) 1255.5 2965 236.2 4 ddb worlwide (omnicom group) 815 2655 325.8 5 ogilvy &mather worldwide (wpp group) 589.4 2413 409.4 6 bbdo (omnicom group) 1062.7 2403 226.1 7 tbwa worldwide (omnicomgroup) 665.9 1797 269.9 8 publicis worlwide (publicis group) 909.9 1524 167.5 9 hakuhodo (hakuhodo dy holdings) 860.8 1357 157.6 10 havas worldwide (formerly known as euro rscg, havas) 976 1327 136.0 source: advertising age’s marketing fact pack 2014, available at http://gaia.adage.com/images/ bin/pdf/mfpweb_spreadsv2.pdf, advertising age global marketing, november 2003 edition, available at www.adage.com/images/random/globalmarketing03.pdf the top of advertising networks is dominated by a japanese company which, in turn, is placed in the top 10 global advertising organizations. it is dentsu. wpp is currently in the top through two international advertising agencies. among them stands out young & rubicam group with global revenues in 2012 of usd 3.4 billion, a result that ranks it in the top two agencies. mccann erickson worldwide, agency which celebrated 100 years of existence in 2002, is an international network consisting of representatives of agencies located in 130 countries, this ensuring its financial resultsof over 2.965 billion usd, which ranks it in the top three. it is the only representative of intergroup in the top. omnicom group, although placed on 2nd place among organizations of advertising, is present in this list of advertising agencies with three entities ranked 4, 6 and 7. ddb worldwide, the best placed agency of this group, also consists of international networks of agencies with a strong growth in the us market. another organization with a strong presence in this top is publicis group. publicis worldwide, the largest agency focuses its activity on the international space where he earned revenues in 2012 of usd 1.524 billion, nearly double that it had achieved in 2002. hakuhodo is a japanese holding of agencies whose interests have expanded internationally, their branches being present in major countries in terms of the industry such as: germany, uk, china, india, south korea and australia. the most important share of revenue is thus obtained outside the us, reaching in 2012 1357 million usd. finally, havas worldwide, an agency of british origin, close the top 10 agencies with also significant revenue. 201 nichifor conclusions first, it must be said that most analyzes and reports relating to advertising markets, regardless of their location, define dimensions through media spending, not by the amounts asked by advertising agencies. second, the value of media investments are defined at two levels, one representing general list rate charged for a particular media insertion and one that looks to net amount actually paid by advertisers for ad insertion. the net value occurs most often as the difference between gross and custom cuts that the media usually offer to advertisers. third, the data used to describe the same phenomenon can, in some cases, be different because of different data sources and difference in methodology. knowing all this, studying the above data we can see that the global advertising has not stood still in the last decade. investments in this activity increased significantly, which reveals its importance in the overall marketing effort. also, the evolution of the advertising investment is in perfect agreement with the trends of global economic development. new centers of economic development are equally opportunities for investors in advertising and for the service providers in the sector. references advertising age (2003), global marketing, 2003 edition, available at www.adage.com/images/random/globalmarketing03.pdf. advertising age (2013), marketing fact pack, annual guide to marketers, media and agencies, 2014 edition, available at http://gaia.adage.com/images/ bin/pdf/mfpweb_spreadsv2.pdf. euromonitor data (2005), available at www.euromonitor.com. 202 abstract microsoft word iacob vladut engl.     informational system. documents management. vlăduţ-severian iacob alma mater university of sibiu -fssej of bacau, romania   abstract productivity growing, as well as reducing of operational costs in a company can be achieved by adopting a document management solutions. such application will allow management and t structured and efficient transmission of information within the organization. keywords informational system, electronic resources, electronic document, document mangement informational system any type of process of an organization, company or corporation might be affected by top management until elements that furnish a good communication are settled down. this happens by the help of decision-making system, so that the people working in such institutions become part of organizational culture and vision. cost supo rt fiab ilitat vite ză lungi me vol um frec venţ ă cali tate sen s for mă conţi nut cara cteris tici figura. 1. informaţional system, characteristics sursa: camelia basceanu .www.didactic.ro/flux. information flow and definition of information content form an informational system which can be considered as one of the most important components of a corporation’s management. the definition of informational system is closely related to systemic view of organization, this being considered an integrated and complex process in which the data are inputted for collecting information. the inputs are data that are manipulated and transformed to obtain information. the outputs are reports, documents or any other kind of results of informational system necessary to decision-making process. informational system consists of: informational resources, circuits and workflows, procedures and information handling practices. global system of information generated, obtained, available and reusable in one organization represents informational resources. their quality is conditioning its content and also its efficiency. 49 studies and scientific researches ‐ economic edition, no. 14, 2009    the workflow means all transmitted and processed information in a determined period of time from a source sender to a receptor through a channel. its trajectory represents an informational circuit. information adjustment to decision-making management is realized by information handling practices of resource that form a global assembly of collecting, recording, transmitting and processing data. informational system consist of many workflows and a lot of connections between its components. electronic resources taking into account the complex and dynamic background in which an organization or a public institution carries on its activity, it is necessary to specify that having knowhow regarding: • the business market (its dynamics, dimensions and structure), • the competition (quotation, filled market segments, prices, bids, services) • the supplying ( location, delivery terms, prices) • consuming (target segments, specific behavior, purchasing power ) means to create and use an informational system where all electronically processed, stocked and transmitted information are used in decision-making process. in this way electronic resources, firstly, allow the knowledge of past and present situation and, on the other hand, the anticipation of future evolution. they contribute to elaboration and fulfilling the organization goals, providing also the possibility to adopt active strategies that can influence the organization background. the literature states that for a commercial organization informational resources becomes strategic, allowing the rationalization of all processes, taking into account that is easier to move information rather than goods. it must be said that in a commercial organization only stocked information might become informational resources. paper-based document it is an important instrument for communication between departments of public institution or company or between workstations. it is also important in relationships with third parties. paper-based documents are proof, certitude and measure of facts and realize: knowledge of economical, financial, juridical and administrative phenomena and processes; adequate measurement of engagements dimension valued in money; unitary justification of structure features that make sense and signification for time and space comparison when it is required; opportunities background for activity control, risk measurement, implications and decisions regarding resource-planning in efficacious and efficient conditions. existence, movement, conversion and results of adequate resource-planning suppose facts and evidences using documents, explanatory writs or registers. thus the document gain a special importance by its functions: written record, explanation, checking and control, integrity, entirety and systemic processing, evaluation, costcontrol, decisions assistance, politics accomplishment, information certificating and publishing, proof, information transmitting, classification and historical archiving. 50 studies and scientific researches ‐ economic edition, no. 14, 2009    correct accomplishment of document’s functions is conditioned by adequate usedpractices quality of documents, by fulfillment promptness and by speed of information passed between producer and end-user. inner or outer documents get into informational workflow of a public or economic entity and an attentive supervision and an rigorous control are involved. thus documents allow quickly decisions making from staff level to lower levels. decisions are important, no matter how electronic or classic documents are organized, internal monitoring of informational workflow is desired. electronic document as stated in law 455/2001, art. 4 line 2, the electronic document means an electronic form of data collection containing logical and functional relations. electronic documents show letters, numbers or any other intelligible characters to be read by software or a similar process. undoubtedly, electronic document is a social reality, but to become a juridical one it must contain same features like paper-based documents. thus, electronic document must attest in its content relevant acts and facts in juridical sense and an intelligible shape rendering is required. the most important feature of electronic document is its legal aspect as proof in justice, where it is known that the parties show no interest in discussing the content, but the conditions of its validation: authentication, signature, date, the competence of the person that created the document. the electronic document that contains, has attached or has associated an extended electronic signature based on an unsuspended qualified certificate is assimilated to an enrolled under private signature document. document management document management implies the existence of a software that allows circulation (for informing, approvals or modification), storage and retrieval of documents in any electronic format (including classical documents converted to electronic format) with facilities to connect to other computer systems or electronic devices fax, scanner). archiving documents, either classical or electronic, is a requirement for all companies and is guided by specific activity, flow and volume of documents. it becomes a problem when extending business firms, the increasing commercial transactions or after a period of operation. since the filing of documents employs a conventional physical storage space, a subsequent identification of slow and time consumption to retrieve documents it is required a stronger emphasis on electronic applications with which documents can be stored on a dedicated server or by backing up on various electronic media (cd, dvd) from time to time. any application for document management need to consider: registry electronics, household management-indexing documents, versioning, processing the flow, access control, recovery mechanisms, management of archive documents of the organization digitization, indexing, retrieval mechanisms , access control, storage interval. concluzii to meet the challenges of increasingly strong competition from any participant in economic life is looking for new solutions to obtain any kind of information. 51 studies and scientific researches ‐ economic edition, no. 14, 2009    current information is now very easy due to the evolution of information technology. adopting a document management applications from companies involves a considerable effort in the acquisition of computers and programs, but these efforts will be well justified by increased efficiency bibliografie 1. mericiou, v. (1998), management comercial, ed. economică 2. nicolescu, o şi verboncu, i. (1995), management, ed. economics 3. cotoara, d, tîrziman, e.(2004), aspecte ale comunicarii în domeniul socio-uman. ed. universitatii din bucuresti 4. www.marketwatch.ro/articol/565 5. www.info-man.ase.ro 52 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 13 (1 free row, 11 p.) building a discipline. the setup of communication as an academic discipline in romania (1 free row, 11 p.) corina buzoianu national university of political studies and public administration corina.buzoianu@comunicare.ro monica bira national university of political studies and public administration monica.bira@comunicare.ro alina duduciuc national university of political studies and public administration alina.duduciuc@comunicare.ro (2 free rows, 11 p.) abstract this paper aims to shed a light on the importance of looking on the epistemological and methodological grounds of communication as a discipline in romania in order to be able to discuss about the professionalization of the domain. we start from the widely acknowledged idea that communication is a new and emerging field, drawing its concepts, theories, and methods from diverse other fields and domains. in romania, as well as in other former communist countries, after 1990 the changes in the political and economic situation created the premises to establish university programs in communication and to create jobs for people working in communication. all these were possible with the help of “imports” from the western world, imports that transferred not only concepts and theories, but also the epistemological dispute and weakness of the field. this paper explores the development and the current state of communication as an academic discipline in romania. through an analysis of the social documents available on the university program’s website, we seek to understand the theoretical roots of the discipline of communication, as well as its current development. (1 free row11 p.) keywords communication; building a discipline; communication in romania; academic discipline (1 free row, 11 p.) jel classification m41 (3 free rows, 11 p.) communication as a discipline in south eastern europe when compared with other social disciplines, communication is an emerging field facing a rapid development through academic research and publications, academic programs, international academic associations, and professional associations (wang, 2011; taylor & lindlof, 2013). as the literature on the field widely mentions, communication has drawn concepts and knowledge from a great variety of areas (casmir, 2012) and is, thus, uncomfortable in articulating a solid identity (craig, 1999). the interdisciplinary trends have had a great influence on the development of communication thus leading to the current diversity of theories in communication. all these led to the necessity to look at communication and its epistemological roots in order to fully understand its setup as a discipline. some scholars suggest that metatheory should be used in order to reach a critical understanding of the diversity of theories of communication (craig, 2013). building a discipline. the setup of communication as an academic discipline in romania 14 as a consequence of its diversity and interdisciplinary grounds, researchers divide communication in subfields (lindlof & taylor, 2011) to distinguish between the theories and approaches in communication. the multiand interdisciplinary character of communication is seen both as a source of incoherence and as one of its meritorious qualities (craig, 1999; 2013). as in the case of every new field, communication scholars did not reach paradigmatic consensus and common understanding of communication theory as a field (craig, 1999; taylor & lindlof, 2013). some scholars (sfez, 2001), when referring to a nucleus specific to communication, question the possibility for communication to become a science, meanwhile others (craig, 2009, 9) are, on the contrary, arguing that cultivating theoretical cosmopolitanism is a practical suggestion for anyone who would like to contribute to a field of communication theory. there is a large body of literature on the development of communication as a field in the “western” world (mcquail, 2008; simonson & park, 2015), as current literature mainly maps communication studies in north-american and western european countries. although there are several studies dealing with communication and journalism in former communist countries (jirak & kopplova, 2008; klyukanov, 2011; casmir, 2012; ivan, daba-buzoianu & gray, 2014; peruško & vozab, 2015), few studies that we know about approach the development of communication as a field in eastern european countries. thus, we know little about the theories and paradigms that grounded communication in former communist countries. in eastern europe, the development and institutionalization of communication started after the fall of communism and continues today (simonson & park, 2015; casmir, 2012). communication developed in former communist countries with the help of “imports” from the north-american and western european epistemologies, as the mainstream communication theory is still limited to the american and eurocentric cultural assumptions (craig, 2009). after 1990, romania and other countries in eastern europe faced a shift in the social sciences, as many university study programs were established, including communication. when “importing” the field of communication, eastern european scholars acknowledged the dispute regarding the core theories of communication, a fact that continues to have an impact on the development of the field of communication. looking at the current research of the field we identify four gaps that are essential to the setup of communication as a discipline, especially in romania and other south european countries. the first gap is linked to the university programs in communication, as there is no research available on the way communication programs are being structured in romania. one can hardly find details about the specificity of romanian academic programs in the field of communication and the theoretical and methodological similarities between the programs in communication in romania and western european universities. we consider this an important gap especially in the context of the bologna process, where equivalence of diplomas implies equivalence of competences. although there are studies regarding the development of the higher education system in romania and other eastern european countries (sadlak, 1993), these studies do not include the communication domain and the way this filed is constituted as an academic field. the second gap identified in the current literature is the apparent lack of interest for issues related to the academic training of professionals in communication. large scale studies keep a focus on future trends, the use of technologies and innovation and do not gather detailed data to provide an insight on the academic background of communication professionals. for example, the european communicator monitor, the largest transnational study on strategic communication worldwide, conducted annually since 2007, inquires only about the degree level of professionals in communication, but not about their degree specialization (european communicator monitor, 2009-2016). moreover, a study based on a survey of 1401 communication professionals from 30 european countries shows that 27% of the buzoianu, bira, duduciuc 15 participants have a degree in communication (beurer-zuelling, fieseler & meckel, 2009). the third gap identified in the existent literature is the role that professional associations in communication have in eastern europe. as shown in the european communicator monitor (2009-2016), there is an increasing importance of professional associations in communication. the mere fact that a question about being a member of a professional association is included in this large-scale survey offers a valuable insight as to where (symbolic) professional recognition may lay. for the romanian case, we must keep in mind that professional associations in communication (e.g. arrp, ccrp) had to face challenges specific to a post-communist society like trying to develop a proper ngo sector and avoiding to be associated with the “dusty” reputation of unions. the fourth gap refers to a practical question: in romania, tracing the careers of university graduates is left to the appreciation of each university or faculty. therefore, every institution keeps its own records; data are seldom exploitable beyond bureaucratic objectives. universities lack tools for tracking the short and mid-term evolution of any field, communication included, by looking into the career paths and employment patterns of graduates. to this, it is worth mentioning that after the fall of the communism, in romania, some other challenges occurred. for example, in the early ‘90s, few scholars in romania could read in english, as this language was less taught in school during the communist regime. the first scholars teaching communication grounded their teaching in other epistemologies, like philosophy, humanities, and sociology. secondly, when the first job positions in communication became available in romania, people with no previous experience or academic background in communication were hired. these issues are persisting today, as many job adverts in communication require a university degree, but not explicitly a degree in communication, especially for mid-senior and senior level, as might be proved by a quick visit on any popular job finder website in romania. this paper is the result of the first phase study of a research project aiming to analyze the way communication as a field is established in romania, by exploring its epistemological grounds, the research methodologies and the overall development of communication as a discipline in romania. in doing so, we put under scrutiny the professionalization of the field of communication in romania, by considering in craig’s terms (1999) that a clear theoretical ground and a paradigmatic consensus would lead to a deeper understanding of the identity of the communication field. thus, solid communication study programs, together with a profound inquiry of the way communication is being perceived will lead to the further development of the field and to its professionalization. for professionals in social sciences it is useful to scrutinize their own domain, from time to time, and to question their role in society and as far as we know, there is a lack of scientific studies approaching the way in which communication as a field is structured in romania. the originality of our research lies precisely in the effort to assess the perceptions and routes in the communication field, not only from an epistemological point of view, but also from a perspective that will bridge academia with labor market. the main objective taken by this paper is the assessment of the romanian study programs in communication and the content, both in terms of numbers (how many programs are available at a national level; what the existing degree levels are; how many students attend the programs) and content (what disciplines are included in the curricula; what thesis subjects are defended). we aim to inquire the epistemological perspectives of the said institution’s study program in communication through an analysis of their approach of communication-related disciplines. (2 free rows, 11 p.) building a discipline. the setup of communication as an academic discipline in romania 16 method of the study the research project underpinning this paper is based on a qualitative approach, using social documents analysis to explore the development and current state of university programs in communication in romania. the social document analysis provides the foundation for the research project by investigating the undergraduate and graduate programs in communication at the university level. a convenience sample was considered in our case. as the romanian agency for quality assurance in higher education (aracis) regulates, the domain is referred to as communication science and undergraduate study program can be established: journalism, communication and public relations, advertising, information and documentation sciences, digital media and communication and emerging media. the main criteria used for the sample was the existing bachelor program in communication science, as required by aracis. we selected three major university centers from three different sides of romania (bucharest, cluj, iasi) and three smaller university centers (bacau, sibiu, craiova), aiming to cover all parts of the romanian university landscape. we decided not to increase the number of universities for our sample for this stage of the research due to the difficulties in finding data available on the websites and to expand our sample in the next steps, when we intend to contact the administration of the university and ask for the documents. we gathered all the relevant data available on the websites and analyzed the following documents and sections: (1) academic curricula of the study program for students to graduate in 2020 (in the case they were not available we considered the ones from the previous years, but not older than 2015); (2) academic and professional path of the teaching staff with a permanent contract (treatment of data was difficult in this case as information regarding these aspects are hard to find); (3) self-presentation of the program on the website (history, mission, vision and values); (4) syllabus for the courses in the curricula (most the of syllabus were not available and data from the syllabus was archived but considered in this stage of the research); (5) contextual factors shaping the particularities for each selected program (as for example the faculty which hosts the program or the type of accreditation received after formal evaluation). from the above mentioned elements, in this paper we focus mainly on the statements about history, mission, vision and values and on the curricula available for communication programs, mainly courses that are not mandatory and are not due to compulsory regulation of aracis (the romanian agency for quality assurance in higher education). first, we were interested in the statements about the program as the bases of understanding the overall epistemological and methodological grounds and in identifying the linkage with different theories of communication and labor market. second, we looked at the courses that are not listed by aracis as mandatory in order to see how the academic programs offers subjects linked to the labor market or to other related social sciences disciplines. this was looked into by also considering the educational and professional path of the teaching staff. (1 free row, 11 p.) main findings as part of a research project aiming to look at the epistemological grounds of communication in romania and at the setup of the discipline in academia, this paper presents the preliminary findings based on the first phase of the research. we organized our key findings around three focal points, aiming to shed a light on (1) how communication studies are organized from an institutional viewpoint, (2) the discourse they share about values, relevance and institutional achievements and (3) to examine the development of the domain looking into the academic path followed by the university staff. buzoianu, bira, duduciuc 17 communication studies and institutional affiliation it is not a new thing to say that communication, as so many other recent additions to university curricula, has emerged as an academic discipline roughly 30 years ago. without dwelling upon the economic and social changes shaped romanian universities since then, when looking at the timeline of the institutionalization of communication studies one may easily observe that although the first steps took place at the beginning of the 1990’s, it is only ten years later when communication studies became an established field from an administrative viewpoint. drawing from our data we see that many ba programs in communication are missing from the timeline below, especially when it comes to smaller university centers. in a broader perspective this makes sense: as we shall see further down our study. the cultivation of an institutional memory seems to be the hallmark of universities from larger cities. table 1: a timeline of communication study programs year ba phd larger university centers smaller university centers 1990 1993 establishment of the department of communication and pr within the faculty of letters (university of bucharest) university of bucharest 1995 establishment of the faculty of political sciences, administration and communication (fspac) university of cluj university of cluj 1998 establishment of a ba study program on communication and pr, within the national school of political studies and administration in bucharest snspa – bucharest 2001 establishment of a ba study program on communication and pr within the department of communication pr and advertising at fspac ubb cluj university of cluj 2002 establishment of a ba study program within the faculty of social and political sciences (fssp) within the university of iasi university of iasi 2002 establishment of a ba study program within the university of craiova university of craiova 2008 establishment of a phd study program in communication, within snspa snspa – bucharest 2014 establishment of a phd study program in communication, within fspac, university of cluj university of cluj 2019 since communication studies were established within pre-existing academic structures, it follows that, at least in its beginning, the domain was – from an administrative and institutional viewpoint – close to other academic disciplines and molded into institutional forms that could fit the administrative requirement of the day. the current situation of faculties and departments proposing ba study programs in communication sciences is a reflection of those beginning as well as the consequence of institutional development and demographic changes in the area. building a discipline. the setup of communication as an academic discipline in romania 18 figure 1: an overview of academic disciplines related to communication studies from an institutional viewpoint as it shows in the chart above, there are three major academic domains within which communication sciences were adopted as ba discipline: social sciences (usually in close association with political sciences but not exclusively), journalism and philology. usually, large university centers have more than one structure proposing a ba in communication sciences (as it is the case in bucharest and iasi), meanwhile smaller university centers usually have just one such structure. the chart relies on the current institutional situation and on the information provided on their websites by faculties and departments proposing studies in communication in three major university centers (bucharest, cluj, iasi) and in three smaller university centers (bacau, sibiu, craiova). however, although the journalism and media studies seems to have an upper hand on the overall development of the communication in academia, available data points toward a shift within their formal training: the teaching staff that holds a ba in journalism (communication sciences) chose (or was forced to choose, due to the lack of available options) to continue the phd studies in another domain, usually sociology or philology. values and relevance a characteristic shared by all the university structures proposing ba study programs in communication that we explored within this article is the emphasis on the outcomes derived from this choice. usually those outcomes are organized around two main topics: the competences acquired by graduates and their career options presented mainly through the form of enumerating jobs that require (according to the regulation) formal academic training in communication. there is little variation or creativity in this section of the website: the job denominations are those form the list provided by the national occupational qualifications index, although the workforce market, especially within the private sector, provides a larger array of job titles. sometimes the solution of mentioning a larger activity domain is preferred to providing a list of possible future jobs: “our graduates (…) are working nowadays within editorial teams of numerous national and local publications, of various tv and radio broadcast companies, within publishing houses or departments of communication and public relations” (university of sibiu). the second common characteristic is to express the many ways in which the university and the staff is up to date with everything that may be correlated with modernity: a in association with political and administrative studies 4 in association with journalism studies 1 in association with philology 3 7 universities 8 faculties communication studies buzoianu, bira, duduciuc 19 modern teaching approach and the opportunity to be involved in internships (with the most thought after employers) are values communicating by all the departments, in a variety of styles: • the systemic study of communication is an imperative, as the proliferation of communication media has transformed the world where we live in a complex universe, deeply inter-connected (faculty of philosophy and social sciences, university of iasi, 2019). • graduates of this specialization, extremely thought after on the workforce market, will be able to find a job in research institutions within the domain, pr and advertising agencies, departments of public communication within the central and local administration or within the corporate or ngo sector (faculty of letters, university of bucharest, 2019). • our students are encouraged to think freely, to be creative and to present their opinions in an open, argumentative manner. (department of communication, pr and advertising, university of cluj, 2019). as opposed to those two main themes shared across all the structures, when speaking about themselves faculties or departments of communication are also approaching themes that they consider to define their specificity and their unique selling point on the “market” of communication studies: pioneering and tradition. the tradition theme is to be found in the presentation of the communication program at the university of bacau as well as the university of sibiu: each of them are actually underlying the tradition of higher education in their respective cities, thus trying to convey a legitimacy for their more modern study domains, such as communication. on the other hand, the pioneering is a theme disputed by all the 3 structures that are currently proposing a ba in communication in bucharest: faculty of journalism and faculty of letters (the department of communication and pr) and the faculty of communication and pr within snspa. faculty of journalism and the department of communication within the university of bucharest are directly claiming to have been the first in their respective domains (“the first journalism faculty established after 1989” (faculty of journalism and communication, university of bucharest, 2019), “the first academic structure proposing communication studies at the university of bucharest” (faculty of letters, university of bucharest, 2019). the faculty of communication of pr within snspa has a different approach, aiming at the same legitimacy obtained via a pioneering tradition by proposing a timeline of the development of the faculty with references as early as 1991 (faculty of communication and pr, snspa, 2019). humans of … communication studies an academic discipline is obviously built not only around sharing and developing new ideas or testing new theories, but also around the people involved in this process. by looking into the academic path of the staff involved in teaching communication studies within seven university structures across the country, our aim was to bring into attention some characteristics related to age and academic formation of people shaping the actual communication domain within academia, that may contribute to a broader understanding of the current development of this domain. further research will enlarge the database used and will also look into more characteristics than age and academic training (ba and phd). table 2: university staff teaching communication studies grouped by age age number under 30 2 30-39 years old 27 building a discipline. the setup of communication as an academic discipline in romania 20 40-49 years old 37 50-59 years old 12 over 60 years old 12 total number of perused cv and self presentation: 107 total number of persons 90 as shown in the table below, we perused a total number of 107 cvs and self presentations and as far as the age goes, our conclusions are only informed by 90 cases. the results are a mix between the state of communication as a “young” discipline in romania and the current state of economic conditions related to jobs within academia. therefore, the fact that only 2 persons out of 90 are under the age of 30 years old might be a consequence of the requirements that a young researcher must fulfill in order to land a fulltime job in academia (phd degree) rather than anything else. the number of persons aged over 50 years old (24) is lower than any other age group and one may consider a correlation with the relatively “young age” of communication within universities. looking into the academic training of the staff that teaches and (and researches) within the communication domain, several characteristics are recurrent and we will present them without further elaboration, as we need more data in order to investigate eventual correlations or even causation. the teaching staff, both from small universities and from larger ones tends to be the “product” of that same university, even of the same faculty. smaller university centers tend to recruit their staff from their own graduates (ba level) meanwhile for phd studies they are gravitating around a larger university center from the area (this is the case of bacau university and iasi university as well as for sibiu university and the university of cluj). only 3 out of 90 persons included in the current study hold a phd degree emanating from a university outside romania, and none of them are within the field of communication studies, although many of the teaching staff had the opportunity to study abroad more than one month, usually during their phd studies or post-doctoral studies, either in europe or in usa (fullbright). the graphic below depicts the current situation of ba degrees and phd degrees held by the staff employed within the faculties and departments of communication. most of the staff involved in teaching communication disciplines were formally trained in philosophy, philology and sociology (across all the age groups) and communication studies (only for the younger generation). the category labeled as “other” includes study fields such as geography, theology, physics, engineering, economics and law: either for ba degrees or phd degrees in those categories there were only one or two persons holding those specific degrees. philosophy, philology and sociology have shaped the field of communication in its beginnings as an academic domain; nowadays, those three domains alongside communication studies are shaping the field of communication through their researches in terms of topics and methods. buzoianu, bira, duduciuc 21 figure 2: an overview of ba (dark grey) and phd degrees (light grey) held by university staff teaching communication studies conclusions although based on preliminary findings, our study shows some very interesting results regarding the roots and the current development of academic programs in communication. first, data shows that the in romania communication is not only following the multiand interdisciplinary features of the domain, but also has been developed under other major academic domains. thus, from the early beginning, universities in romania put communication in direct linkage with already known academic domains: social sciences (e.g. political sciences), philology and journalism. second, the emergence of communication studies as an academic field is already producing consequences at the very level of the academic institutionalization of this new study domain: the younger generation of communication scholars is overwhelmingly trained within the very field they are shaping. third, the dynamics of small and larger university centers seems to indicate the consolidation of several “centers of influence” in terms of scholarly approaches of communication: however, those centers are not limited to the “traditional” larger universities (in bucharest, cluj, and iasi) as small university centers are developing alternative 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http://comunicare.ro/index.php?page=istoric http://comunicare.ro/index.php?page=istoric microsoft word botez daniel engl. recently aspects regarding international auditing standard 200 „overall objectives of the independent auditor and the conduct of an audit in accordance with international standards on auditing” daniel botez, associated professor phd., university „vasile alecsandri” of bacau abstract: the purpose of an audit is to enhance the degree of confidence of intended users in the financial statements. this is achieved by the expression of an opinion by the auditor on whether the financial statements are prepared, in all material respects, in accordance with an applicable financial reporting framework. the international standard on auditing 200 (isa 200) deals with the independent auditor’s overall responsibilities when conducting an audit of financial statements in accordance with international standards on auditing (isas). keywords: financial statements, financial audit, international standards on auditing the first decade of xxi century aa brought unprecedented challenges to the accounting professionals. financial scandals that have exploded at the beginning of this period have set new coordinates harmonization processes, internationalization of standards and economic globalization in general. europeanization process based on the need for eu enlargement was directly influenced by changes in international references. over all these, the economic crisis has become a global character and influence, in grades and sizes, all stakeholders in the organic processes. one of the key players in these events is accounting profession, which ensures the preparation of financial information underlying economic decisions, and increasing the credibility of this information. as a representative of the international accountancy profession, ifac (international federation of accountants) has been concerned throughout this period of recovering, at certain times, maintain and increase user confidence in the services offered by the accounting profession. a key effort in this direction requires regular review of professional standards. last significant revision of the international auditing standards (isas) was completed in april 2009 with the publication by ifac to form new professional standards for audits and review. a fundamental change them is to set a standard content of each of them. thus, each standard contains the following contents: • introduction it is presented the scope of the standard and revealing at the same time, the need to develop it, and on the standard comes into force; • objective the objective of the auditor general is to obtain sufficient appropriate evidence about the scope of the standard; • definitions they have to assign appropriate meanings of terms used, in application of international standards on auditing; 4 studies and scientific researches ‐ economic edition, no. 14, 2009  • requirements include, as a rule, audit procedures that auditor must apply to achieve the objective standard, and how to issue and reporting their findings; • application and other explanatory material the auditing procedures and the issuance of findings and reporting are detailed to the provision auditor of additional references and the insertion of annexes, where appropriate, containing models of reporting documents or other information. in this case the review was written and international standard on auditing 200 "the general objectives of the independent auditor to conduct an audit of financial statements in accordance with isas. this standard, together with "conceptual framework for mission assurance" is the reference of the auditor general and conceptual issues that need to consider when conducting an audit or review mission. in principle, this standard establishes general objectives of the independent auditor when conducting an audit of financial statements in accordance with isas. in particular, this standard describes the aims of the auditor and explain the nature and purpose of an audit to enable the auditor to achieve these objectives. he also explained, the purpose, authority and structure of isas and includes requirements to establish generally applicable to all audits the auditor's responsibilities, including obligations under isas. compared with the previous version of isa 200 introduction, in its revised form, scope contains several elements that suggests the reasons that gave rise to their introduction. thus, there is a clear reference to the fact that the financial statements that are subject to audit are those of the entity established by management and supervision of those charged with governance. even if it seems a situation for granted, is an important provision that configures a clear delineation of responsibility, focusing on liability management the audited entity. also, an audit is conducted on the premise that management and those charged with governance (where applicable) clearly understand what underlies an audit responsibilities. it takes such a distinction because, in professional practice is found situations where an entity's management believes that the call to audit its financial statements diminish the responsibility on them. the standard explicitly provides that the management and, where appropriate, those charged with governance understand their responsibilities for preparing financial statements in accordance with the applicable financial reporting, including fair presentation, where the reporting is one of accurate picture. another key responsibility of the entity's management refers to the organization and internal control management and, where appropriate, those charged with governance, so as to financial statements free of material misstatement due to fraud or error. it is understandable that the auditor does not involve control function entity, including the scope of internal audit. he shall only evaluate the internal control system on the one hand, and the findings may, in some cases, the internal audit findings. moreover, the management entity is required to allow the auditor (or provide) access to all information management and those charged with governance deems relevant to the financial statements: books, documents and other materials. the auditor may request any additional information the entity's management, for audit purposes. also, the auditor should have unrestricted access to persons within the entity of which he considers necessary to collect evidence. moreover, the financial statements by management, it requires identification of the applicable financial reporting framework in the context of legislation, preparation of financial statements in accordance with it and include an adequate description of the financial statements. meanwhile, the financial statements requires management to exercise judgment in accounting estimate as reasonable in the circumstances fiid and selecting and applying appropriate accounting policies. 5 studies and scientific researches ‐ economic edition, no. 14, 2009  international standards on auditing applicable exclusively auditor. they do not impose responsibility for management or those charged with governance and not supersede the laws and regulations which establish their responsibility. professional standards, to an audit of financial statements is to induce increasing confidence (credibility) of the target users of financial statements. in direct correlation with that purpose, increasing confidence is achieved by the auditor to express an opinion whether financial statements are prepared, in all material respects, in accordance with an applicable financial reporting framework. this is the objective of the auditor referred to earlier as the standard 200. the isa 200, applicable from december 15, 2009, the auditor's objectives are expressed more nuanced, as it must consider two significant and interrelated issues. first, the auditor should obtain reasonable assurance that financial statements are free of material misstatement due to fraud or error, enabling him to express an opinion whether financial statements are prepared, in all material respects, in accordance with the financial reporting applicable. after the auditor obtain reasonable assurance, can and should report on the financial statements and communicate as required isas, based on its conclusions. standard is a very important statement. for most financial reporting frameworks, drawn up in accordance with the included presentation. thus, the auditor should refer to the financial requirements raporater framework when its opinion. another more nuanced presentation covers audit with an attitude of professional skepticism. professional skepticism is an attitude as a professional auditor. this attitude undoubtedly varies from one auditor to another, is based on some personal characteristics such as professionalism, experience and competence. emphasizing the personal, general auditor should show special attention to circumstances such as: • audit evidence that conflict with other audit evidence obtained; • information confinement fidelity documents and answers questions on the information used as evidence; • circumstances indicating possible fraud; • the circumstances suggest the need for additional procedures to the requirements of isas. attitude of professional skepticism is evident throughout the audit, so that the auditor should not overlook the unusual circumstances, when excessive generalize findings based on the findings or use inappropriate assumptions when determining the nature, timing and extent of audit procedures and evaluate results. professional reasoning is another a specific feature of peofesionist accounting. at the same time, it is one of the elements that distinguished the work of a professional accountant that of other persons employed in the economy. professional reasoning is evident in every step that the auditor is performing financial audit mission. thus, it is necessary when determining materiality, audit risk and, according to them, the nature, timing and extent of audit procedures. also, the judgment auditor assesses whether sufficient evidence has been obtained and appropriate and were met obiectvele isas and objectives of the auditor, and establishing conclusions based on evidence obtained. these are just some of the elements that configure a new attitude on the international accounting standards. its purpose is to support auditors in carrying out training missions at the highest level of quality, on the one hand, and increase public confidence in their services. bibliography 1. ifac (2009), hand-book of international standards on auditing and quality control 2009, editura irecson, bucureşti 2. www.ifac.org 6 microsoft word apostoaie constantin marius_eng.doc ecotourism – model of sustainable tourist development mirela ştefănică, „al. i. cuza” university of iasi, romania maria vlavian-gurmeza, „al. i. cuza” university of iasi, romania abstract in the last years, the tendency in the tourism industry was that of return towards nature and towards the authentic cultural values. among all the forms of tourism, ecotourism distinguishes itself through the strongest connection with the natural and cultural environment, representing the most valuable form of manifestation of sustainable tourism, with the fastest growth rhythm worldwide. integrated in the sustainable development, ecotourism involves activities that directly contribute to the nature protection and to keeping the old human creations unaltered. keywords ecotourism, sustainable development, sustainable tourism, environment, conservation, local population, swot analysis jel codes: q 56 general considerations regarding ecotourism currently, ecotourism is also known under the name of “green tourism”, “kind tourism”, soft tourism” or “ecological tourism”. in reality, under these denominations are hidden nuances of the concept. therefore, some authors consider that ecotourism refers to traveling in the natural, relatively unaltered, even wild areas, to admire the landscape and enjoy the world of plants and animals in their entire freedom, while other authors regard ecotourism as a form of tourism that has as main motivation observing and studying nature and the local traditions within a reservation. 1,2 partially accepting these points of view, according to the author vasile glăvan, we consider that ecotourism does not have a restrictive addressability, for certain areas only, since the entire tourism activity must take place according to ecological principals. currently, the tourists are more and more interested to travel to areas distinguished through the best quality of the environment components. they are preoccupied with the quality of air, water, vegetation, as a tourism resource, with the state of conservation of spiritual goods, the degree of safety offered in all the moments of the travel. for these reasons, the tourism resources from each country and area of the world must be carefully protected, in order to be used in the future with the same profitability as at present.3 1 glăvan, v. (2003), turism rural. agroturism. turism durabil. ecoturism (rural tourism. agrotourism. sustainable tourism. ecotourism) ed. economică, bucharest, p. 169 2 bran, f., simion, t., nistoreanu, p.(2000), ecoturism (ecotourism) ed. economică, bucharest, pp. 15-18 3 niţă, m., niţă, c., niţă, i. (2008), ecoturism în spaţiu rural (ecotourism in the rural space) in talabă i. (coord.), turismul rural românesc:actualitate şi perspective (the romanian rural tourism: actuality and pesrpectives), ed. performantica, iaşi, p. 108 studies and scientific researches economic edition, no. 15, 2010 480 regarding the definition of the notion of ecotourism, according to the opinion of the specialist hector ceballos-lascurain, the one who was credited for introducing the ecotourism term4, the definition is: “a travel in natural and uncontaminated quiet natural areas having as specific object studying, admiring and enjoying watching their landscapes, animals and plants as any cultural manifestation (at the same time old and present) carried out in these areas.” as a result, ecotourism focuses on learning activities and nature discovery. another author, fennell (2001) defines ecotourism as a “form of sustainable tourism, based on natural resources, which is mainly focused on the direct contact with nature and with acquiring knowledge about nature and which must have a low impact on the environment, without consumes, oriented towards the welfare of local communities (control capacity, benefits, dimensions). it covers natural areas and must contribute to conserving or protecting them.” in the majority of definitions given to ecotourism, encountered in the specialty literature, we noticed two main elements: the fact that it is based on nature and at the same time on value (sustainable). elements involved in the development of ecotourism ecotourism supposes carrying out the tourism activities in an environment with landscapes unaltered by pollution and at the same time reassuring. it represents a model of sustainable exploitation of the tourism resource, due to the minimizing of the negative effects on the environment. figure 1. emphasizes the elements involved in developing ecotourism. figure. 1. the elements involved in the ecotourism development source: f. w. theobald (1998), global tourism, butterworth heinemann, greatbritain, pg.201 the first elements involved in the ecotourism development, the respect for the ecosystem integrity, aims at emphasizing the importance of the environment in supporting tourism, maintaining the level of development at a small scale under the control and under the local management, using a specific local development, the compatibility of the development plan 4 băltăreţu, a.,m. (2007), ecoturism şi dezvoltare durabilă (ecotourism and sustainable development) ed. pro universitaria, bucharest, p.104 ecotourism respect for the ecotourism integrity local participation economic opportunities for the local population ecodevelopment studies and scientific researches economic edition, no. 15, 2010 481 with the environment, using materials, know-how and local working force, using facilities and equipments which conserve the energy, practicing the recycling, capitalization and national use of resources, preserving vegetation, reducing the deforestations, using alternative, sustainable technologies5. local participation, the second important element for developing ecotourism, aims at promoting the local participation as much as possible, creating opportunities for the host population, the transfer of property to the local community and its administration, creating opportunities for the group projects and local population as regards the control and administration of natural valuable resources, stipulating some alternative local measures, promoting the socio-cultural “pride” through the organization of programs by the local community, complying with the local ideology and inheritance, stipulating opportunities for the interaction between the local population and visitors. regarding the third element involved in developing ecotourism, respectively economic opportunities for the local community, they refer to coordinating all the elements with the purpose of optimizing the benefits of the local economy, creating jobs for the host population, guaranteeing and protecting the local population, including the communities’ ideas in the political decisions, the equitable distribution of the economic benefits, recognizing the local efforts/services, using the local materials and working force to keep the money into the local economy, keeping a decentralized management 6etc. in all the tourism regions on the globe, the ecotourism development mainly aims at four aspects: economic, ecological, social and cultural, aspects emphasized through table 1. table no. 1. the main aspects of ecotourism economic increasing the degree of capitalization of resources, especially the least known ones in order to achieve a reduction of the pressure exerted on the intensely exploited resources ecological reducing and eliminating waste – if possible recycling them; a more rational use of all the resources social maintaining some occupations, traditional professions of the inhabitants in the areas, which determine the increase of the number of jobs by attracting the population into practicing different forms of tourism the main aspects of ecotourism cultural capitalizing the civilization, art and culture elements that express a certain cultural identity and which develop the spirit of tolerance we can say that ecotourism represents the future of tourism only if combined with a rational, strong planning and management. it helps promoting actions for improving nature, the social, the cultural and the economic, for supporting the conservation efforts. by ecotourism, the tourists are culturalized through their involvement in direct experiences, and the ecological education of all the categories involved in the tourism activities (local community, governmental and non-governmental organizations and economic agencies). regarding ecotourism, omt adopted a strategy that mentions the following 7: 5 theobald f.,w. (1998), global tourism, butterworth heinemann, great britain, p. 200 6 idem 7 www.wto.org studies and scientific researches economic edition, no. 15, 2010 482 the theories that ecotourism is based on must be part of the tourist patrimony of the planet, being considered of world interest; the territories with traditional life styles of the local populations must be respected with a special rigor; by ecotourism we are aiming at minimizing the negative effects on the local and natural environment, and on the local population as well. ecotourism contributes to administering the protected spaces and improving the relationship between the local communities and the persons authorized to administer these protected spaces; ecotourism favors an interaction between the host population and the tourists, determining a real interest for a sustainable development and protection of the natural area, both in the states which provide tourists and in the hosting countries; ecotourism supposes extending the specter of traditional economic activities (agriculture, breeding of animals, fishing), without replacing them however; the local populations and the employees in the tourism industry must use the natural spaces in a sustainable manner and appreciate the natural and cultural valuable objectives. therefore we ascertain that the main objective that ecotourism proposes is supplying a high quality tourism in the conditions of protecting the natural areas, involving the host population and stimulating the local economies. we consider that these desiderates can be achieved by increasing the resources found in conservation, by achieving the environment education and involving the local authorities. the swot analysis of the romanian tourism at the national level, ecotourism is at an incipient stage characterized through the existence of ecotourism “nuclei” in different areas of the country. an important factor for supporting the ecotourism activities is represented by the increased interest for this type of activity. an increasing number of tourists tend to practice ecotourism and want to get involved in this sense, into nature conserving actions, for appreciating and promoting the traditional way of life, the valuable customs and traditions. romania has a huge potential as regards ecotourism, since it has the highest density of large carnivores from europe (half the continental population of bears, a third of the wolves and a third of lynxes), pastoral villages and towns, extended fields, the danube delta (hosting 60% of the total population of dwarf cormorants at the world level). from the beaches of the black sea to the skiing and mountain hikes and tourism based on nature in the danube delta, the natural patrimony of romania offers unlimited opportunities for tourists, in general and ecotourism, especially. we have the seventh part of the world cultural inheritance sites, including the painted monasteries in bucovina, the historical citadel of bucovina, the dacian citadels of orăştie mountains, transylvania, a famous world because of its association with the legend of dracula. the multitude of architectonic styles and the rich literary history are reflected in an ethnic mixture of romanians, hungarians, ukrainians, russians and turkish. a different and unique population like the country landscapes together with a rich history offers the visitors an incursion into the present and past of europe. in table 2, we present the swot analysis for the ecotourism in romania. table no. 2 the swot analysis for the ecotourism in romania strong points weak points the diversity of natural tourism resources (relief and special landscapes), wild areas unaffected the lack of a unitary system for administering the protected areas that allow to practice ecotourism in these studies and scientific researches economic edition, no. 15, 2010 483 by the man’s intervention; the existence of a large number of protected areas (national, natural parks and reservations) included in the european network the nature 2000; the biodiversity present in all the areas – special flora and fauna (the population of large carnivores is recognized at the national and international level), with unique species in europe; the existence of some tourism objectives included on the list of unesco world patrimony (the monasteries with an exterior fresco) situated in the parks; traditional manner of life and agricultural practices; developing the capacity of accommodation in the agrotourism pensions; the existence of important mineral sources both from the quantitative point of view and as regards the facilities offered by the balneo-climatic resorts; the diversity of ecological agroalimentary products; reduced pollution in the majority of rural areas; traditional cuisine and regional specialties; the existence of an ethnographic and folkloric thesaurus of great originality with a rich calendar of traditional fairs and folkloric manifestations for the entire duration of the year; the traditional architecture and the special aspect of the countryside households from different areas of the country. areas; reduced level of education of tourists and the population in the rural environment in view of practicing ecotourism; insufficient exploitation of the natural ad historical monuments; the treatment units afferent to balneary resorts have a high degree of attrition and non-adaptation to the european standards; the lack of an organized system of indicators for the tourism objectives and itineraries; overexploitation of natural resources through inadequate grazing, land clearing, poach, uncontrolled tourism; the public transport to the tourism objectives is insufficiently organized and promoted; the cost of flights to romania is high compared to other countries; the decrease of the number of foreign tourists who visit our country; the reduced use of the accommodation capacity (27.2 %) and the duration of sojourn in the country in relation with the existent tourism potential; the insufficient development/exploitation of the recreation infrastructure; low degree of the population occupied in tourism and the reduced training level of the guides from the ecotourism/specialty personnel who administers the accommodation structures; the absence of a fair in ecotourism; the inefficient ecologization of tourism areas; the lack of strategies that ensure the promotion of ecotourism in the protected areas. opportunities threats high international interest for ecotourism, agrotourism, rural tourism, adventure tourism; very good perspectives for exploiting the mountain areas for the entire duration of the year by hiking, equitation, alpinism, extreme sports, ski; • strong competition at the destination level – external tourism destinations at similar prices and superior conditions; • degradation of the protected areas through the irrational exploitation of the natural resources and the non-ecological and irresponsible tourism; • the infrastructure of utilities (water, studies and scientific researches economic edition, no. 15, 2010 484 the climate, with soft winters and cold summers, favorable for the tourist activity during the year; the increase of the number of tourists who have ecotourism as motivation; implementation of tourism infrastructure projects by the local administration in some regions; the existence of international airports near areas of interest for ecotourism; the existence of a basic research, development and innovation infrastructure; the possibility to attract tourists and foreign investors by improving the cities’ image, exploiting the historical, cultural, spiritual and traditional inheritance; promoting some events based on “nature calendars” (the groan of deer, the blossoming of the mountain peony etc.) the existence of raw materials (construction and wood materials) capable to attract foreign investors; the possibility for the airports to support the business environment and become starting point for the tourism itineraries, through the airports modernization; the forest regime, legally regulated, can have favorable effects on the environment and tourism; the existence of the legislative framework which allows the development of the protected areas and their conservation; the presence of webs in ecotourism within the internet network. sewage, waste management) inexistent or weakly developed in the rural areas; • the transport infrastructure not adapted to the community standards; • the inadequate image of romania can affect its choice as a tourism destination; • the urbanization of rural population involving the lost of authenticity and the local specificity; • the lack of awareness regarding the role of introducing an environmental management system in the tourism sector; • the existence of some areas predisposed to natural disasters (floods, landslides) • the migration of the working force abroad; • the continual growth of the poverty degree in some important regions for ecotourism; • loss of customs and traditions; • extending the built-up areas in the immediate neighboring areas of the protected natural areas; • the instability of the national currency; • precarious emergency medical services; • economic changes on the international plan; • the intensification of the economical financial crisis. as a conclusion, we consider that practicing ecotourism, as an integrant part of the sustainable tourism development, is the most beneficial path to follow, apt to ensure a safe and unaltered environment, especially for the future generations. in this context, it represents a process whose development can be achieved without the degradation or exhausting of resources that make the existence of life on earth possible. studies and scientific researches economic edition, no. 15, 2010 485 bibliography 1. băltăreţu, a.,m. (2007), ecoturism şi dezvoltare durabilă (ecotourism and sustainable development), ed. pro universitaria, bucharest 2. bran ,f., simion, t., nistoreanu, p. (2000), ecoturism (ecotourism), ed. economică, bucharest 3. glăvan, v. (2003), turism rural. agroturism. turism durabil. ecoturism (rural tourism. agrotourism. sustainable tourism. ecotourism), ed. economică, bucharest 4. niţă, m., niţă, c., niţă, i. (2008), ecoturism în spaţiu rural (ecotourism in the rural space) in talabă, i., haller, a.,p., talpaş, j., turismul rural românesc: actualitate şi perspective (the romanian rural tourism : actuality and perspectives), ed. performantica, iaşi 5. theobald, f.,w. (1998), global tourism, butterworth heinemann, greatbritain 6. ***wttc (2006), românia. impactul turismului şi călătoriilor asupra locurilor de muncă şi economiei (romania. the impact of tourism and travels on the jobs and economy). 7. www.wto.org studies and scientific researches economic edition, no. 15, 2010 486 microsoft word apostoaie constantin marius_eng.doc market orientation – a pertinent solution in reevaluating traditional marketing luminita zait, ,,vasile alecsandri” university of bacau, romania laura timiras, ,,vasile alecsandri” university of bacau, romania bogdan nichifor, ,,vasile alecsandri” university of bacau, romania abstract this article focuses on describing the latest trends in the theoretical and practical development of the marketing concept. market orientation is the main item discussed, emphasizing the advantages and pitfalls of applying such a specific concept. keywords marketing, market orientation, evaluating methods jel codes: m 30, m31 traditional marketing – some critics the failure of numerous organizations in the new marketing environment of the 20th and the beginning of the 21th century has generated a number of critics regarding the efficiency and viability of traditional marketing. thus, in theory and practice the questions started to appear, the most common being the one associated with necessity of identifying of some new orientation of marketing function, starting from the grown complexity of the markets and emergence of the new values. the main critics bring to traditional marketing by the academics are related to: • traditional marketing stands on a world which is unrecognizable for many marketing managers which currently have to really manage the marketing process (piercy, 1991); • actual marketing concept is unrealistic and has to be rethink (gummeson, 1987); • traditional marketing methods are no longer as efficient as were in the past (rapp, collins, 1990); • marketing concept, as it was propagated and understand in the past, no longer can assure elements of sustainability in obtaining business success in the context of the end of 20th century (brownlie, saren, 1992); • after studying and disseminating the importance of marketing for a 30 years period, michael thomas concluded the he has serious doubts regarding the efficiency of marketing in current context (thomas, 1993); • marketing process, albeit it have being used in the past by numerous organizations, appears to be now far from being appreciated, especially from the point of view of advantages that it may bring (hooley, saunders, 1993); most of the critics come from where is expected, namely from practice. a series of studies developed in united states of america and europe (narver and slater, 1990; kohli şi jaworschi, 1990; brady and davis, 1993, george, freeling and court, 1994; lambin, 1996; webster, 1997; deshpande, 1998; etc.) revealed a grown lack of satisfaction of different studies and scientific researches economic edition, no. 15, 2010 538 sectors marketing managers regarding marketing process and marketing functional structures. those critics are: • as the confidence in market orientation process and in its functional integration grow, marketing function has no longer the capacity to sustain the process of disseminating market culture at the organization level; • the organizations concentration on “action dimensions” or on operational marketing generated unjustified costs, uncovered by performance; • traditional marketing has promoted tactical means, opening the way for advertising and sales promotion, but ignoring the process of innovation; • in the new marketing environment, marketing process and strategic marketing are much too important to be left just in the responsibility of the marketing function; • aversion on the risk, present in numerous organizations, favored minor innovations, asked by the market, and not breaking innovations based on technology and creativity; • marketing reactions regarding green movements was not the expected one; responding to the pressure of ecological entities by using advertising and not by creating new products concepts, traditional marketing risked to undermine the credibility of green marketing; • by neglecting the segment of simplified products with low prices, traditional marketing favored the entry of big retailers on the market which currently control numerous segments with their own brands; • weak contribution of traditional marketing in developing and maintaining cooperation relationships with big retailers generated loses on important markets, especially in fmcg markets. in the context of this analysis, it has to be mentioned that the critics doesn`t argue against the marketing as it is, but against the marketing function, as it is organized at the level of the organization; both practitioner and academics agree that marketing functions has to be reinvented in a way which to fortify the market orientation of the whole organization. marketing orientation as the new way following the critics bring to marketing, it seems that exist a strong path for sustaining the redefining of this concept and its role in the 21th century. for most of practitioners the need of changing marketing orientation has emerged as a follow up of fundamental changes in world`s markets. these fundamental changes are: the decline of megabrands as a results of price based competitors, the replacement of marketing personnel with the one specialized in undertaking specific tasks, the decline of demand for marketing specialists, the emergence of a new type of consumer which asks for greater value, the presence of a more stratified and aggressive competitors. on the other hand, for academics the necessity of changing marketing view has been revealed by a series of studies which showed a link between market orientation and organizational performances. in this direction, marketing theory sustains the hypothesis of existence of an significant link between the intensity of market orientation and economic performance: “an organization which step toward a superior level of marketing organization improve its economic performance (noble, sinha, kumar, 2002)”. support for this hypothesis come from numerous studies: • after examining the realities of 1504 british companies, hooley and linch concluded that the most efficient organizations are characterized by assuming a coherent orientation toward market, a heedful strategic planning and concentration on products quality (hooley, lynch, 1985). • in 1990, narver and slater realized a study which had the objective of identifying the level of market orientation of a group of 140 strategic units of some american studies and scientific researches economic edition, no. 15, 2010 539 companies; following this study, the authors concluded that exist a strong relationship between market orientation and profitability (narver, slater, 1990); • kohli and jaworchi, which took a series of semi-structured interviews in american organizations, discovered that exist a high level of understanding of the three key components of marketing concept: client orientation, coordination and profitability – and the advantages of marketing philosophy can be translated in superior results in terms of performances, in advantages for employers and in favorable attitudes from the consumers; • following a study using american, japanese and british companies sample, wong and saunders demonstrated that market oriented organizations – classified as innovators, quality marketers and mature marketers – obtain better results in terms of profit, sales and market share than other organizations classifies as price promoters, products manufacturers and aggressive promoters (wong, saunders, 1993); • a market oriented organization has in general a large number of satisfied clients and as a result a higher fidelity rate and lower sales and prospection costs (lash, 1990, dweyr, schurr, sejo, 1987); • a market oriented organization respond better to permanent changing needs by developing new products which renew the portfolio structure and contribute to maintaining an equilibrium between the grow and profitability objectives; • a market oriented organization is better positioned which facilitate the identifying and selection of the competitive advantage as a way to preserve and amplify the market share (porter, 1985); • a market oriented organization develop products which bring to consumers a superior value over the market average, which in turn reduce consumers sensibility to price and grow the level of maximal prices accepted by the market (nagle, holden, 1994); these conditions when reunited directly or indirectly contribute to economic and competitive performance. concluding, we can say that the base hypothesis of this concept is the next one: market oriented organization allocate human and financial resources for: a. bringing together the data about the expectances and behaviors of the main market player, these data being used to b. develop action plans oriented towards market needs, c. plans that are put in practice by all organization functions. on the other hand, a series of authors mention the risk which derives from ignoring this new orientation; the absence of such a culture could generate significant consequences over the organization competiveness and over its capacity to overcome the threats of marketing environment. thus, a number of aspects have to be considered: • interface with environment: knowing that the responsibility of assuring the interface organization – environment is held by marketing function, there is a risk that the changes in macro-environment, such are the socio-demographic ones, to be underestimated by other organizational functions. in this context, the question which appear is related to the credibility, the capacity and the power of marketing structure and especially of product manager to generate changes at the organization level; • the link between r&d and innovation: the conflict between marketing structure and r&d structure, identified even in market oriented organization, ask for a complicated dialog. in this context, the link between inventions and innovations is weak, r&d activity generating a few number of ideas of new products; • the process of developing new products: these kinds of decisions ask for contribution of all organizational structures. at the level of non-market oriented organizations, the process of developing new products is controlled by different structures which impose a target price for marketing structure. in a marketing oriented product developing process, the price accepted by the market is the one which states the standard for innovation and constitute the contract which has to be assumed by all r&d and production structures (cooper, 1993); studies and scientific researches economic edition, no. 15, 2010 540 • competitive advantage and value chain: according to porter theory, competitive advantage has to have as a starting point the value chain activities (porter, 1985). the lack of market oriented culture will generate the risk of funding competitive advantage on minor differentiate elements, with low value for the consumers; • developing of relational sales: commercial structure has for a long time the tendency to favor transactional sale, especially in the processes of identifying and getting new clients. based on the reality that it generates a high level of fidelity, relational sale try to create a durable and mutual profitable relationship with current clients. beyond the previous point, a series of questions are present in marketing literature and practice. to answer to the question “which will prosper in this new context?”, some specialists argue that the new comers have a certain competitive advantage because they don`t have to defend a history of a previous financial status (day, 2000-2001). this affirmation is fortified by the realities of business environment, many organizations obtaining real competitive advantages based on market orientation without special financial resources. moreover, not the size, nor the history are elements which assure success in market, but the superior ability to know, understand and satisfy potential consumers needs. many marketing specialist ask themselves which are the most market oriented organization and what is their key in business success? cannot be said that there are absolute standards, the source of competitive advantage is a better orientation to the market segments in terms of categories identified and their needs as a basis for a rigorous strategic planning. the literature states that there are many theories for a viable business path, the key of that business path being the implementation of a simultaneous orientation towards satisfying the consumers and maximizing the economic efficiency. however, this orientation should not be regarded as automatic success generating because consumer satisfaction is not sufficient to maximize economic efficiency. real profitability is based on continuous attempt to retain valuable customers for the organization by building a strong loyalty, as a result of mutual trust, bilateral obligations and intense communication. supporting modern organizations need to shift towards the market, webster offered in 1999 a set of 11 indicators which can help in identifying the level of market orientation of an organization: focus on satisfying customers throughout the organization, commitment to deliver value, the identification and development of distinctive competencies, forming strategic partnerships, develop sustainable relationships with strategic customers, increasing the importance of segmentation, targeting and positioning approaches, use of consumer information as a strategic tool, focusing on providing additional benefits and services to consumers, improvement and innovation efforts, defining quality in terms of customer expectations consumer, commitment to provide the latest information technologies. the most important models for applying and quantification of the degree of market orientation, however, remain: • mktor scale developed by narver and slater in 1990, built on 15 items divided into 3 subscales: orientation towards consumer, orientation towards competitors and interfunctional coordination (narver, slater, 1990); • markor scale developed by kohli and jaworschi in 1990 and improved in 1993 by jaworschi, kohli and kumar, based on 20 items that link three issues: market intelligence, dissemination of intelligence and the prompt answer to market needs (kohli, jaworschi and kumar, 1993). however, how do market-oriented organizations have a greater ability to understand, attract and retain target audience categories? the answer can be found mixing the following components, in the opinion of day (1990): an outer-oriented culture based on faith, values and behaviors directed towards providing a superior value to consumers and stakeholders, and not least the continued efforts towards discovery of new sources of competitive advantages; distinct skills in market intelligence, networking to target audience and prospective strategic thinking. in other words, market-oriented firms are very familiar with their field of action and are able to establish lasting relationships with customers and other studies and scientific researches economic edition, no. 15, 2010 541 interest groups. the configuration of a strong market-oriented organization is recognized when these feature are present: strategic orientation to the market towards providing higher value, consistency among mentioned features and high flexibility to fold on quickly change business environment. on the other hand, slater and narver argue that market-oriented organizations have the ability to obtain information on the land the action, competitors and consumers, puts this information in a business perspective, decide and take steps to obtain higher value for consumers, and arrange to deliver this value to consumers. according to the theory of the two authors, market orientation calls for: focus on the consumer, intelligence in competitor analysis, inter-functional cooperation and involvement. regarding intelligence in analysis of competitors, this concept implies that a market-oriented organization recognizes the importance of understanding the actions performed by this category of interest: “obtaining a higher value requires that organization identify and understand the main competitors in terms of strenghts and weaknesses, distinctive capabilities and implementation strategies” (narver, slater, 1990). the idea of marketing intelligence is mentioned by jaworschi and kohli (1996), and tadepalli and avila (1999). courses of action similar to those of narver and slater are proposed by wilson and fook, which consider that essential in defining the market orientation are the following requirements: identify consumer needs (responding to questions what goods and services are purchased? who buys them? why do they buy?), define target segments, create differentiated advantages for served target segments and establish distinctive positions in relation to main competitors. some authors, such as craven and shipp (1991), bringing in discussion the concept of capabilities of market-oriented organization, referring to the ability of market knowledge, flexibility, strategic view and develop lasting relationships with all external stakeholders (craven, shipp, 1991). in fact, organizational capabilities refer to: skills, through the interfunctional operational teams, gained knowledge through experience in market orientation, coordination of activities, facilitated by formal and informal communication. more simplified approach to market orientation are given by deshpande, farley, webster, f. (1993) and shapiro (1988): „a set of beliefs that put consumer interests before”; „coordinated implementation of interoperable resources in order to create a superior value to the consumer”. marketing literature describes market-orientation as a process by which organizations obtain, process and disseminate information about consumers and competitors throughout the organization and act on such information. this market orientation is defined broadly in terms of consumer activities (day, 1990, kohli and jaworschi, 1990, deshpande, farley, webster, 1993; jaworschi and kohli, 1993) or synthetic, in terms of a balance between customers and competitors (day, 94, narver and slater, 1990, etc.). what is the importance of market orientation of the organization? specialized research showed that, in general, market-oriented organizations gain better efficiency compared to leading competitors that have not incorporated that vision (ames, hlavacek, 1990). although studies do not specify clear reasons that allow market-oriented organizations to achieve a surplus above the threshold of profitability made by most competitors, there are some elements that are considered important: the efficiency of investment, market-oriented organization has the ability to understand importance of investment in marketing activities; involvement and satisfaction of human resources, factors that are both cause and effect of consumer satisfaction; increased revenue; competitive preemption; superior satisfaction deliver to target segments, organization removing obstacles cannot easily be overcome by competitors. these barriers can be both psychological (the consumer is satisfied with the relationship with the organization and choose to resist to changes) and economic (financial risks generated by changing the brand). studies and scientific researches economic edition, no. 15, 2010 542 instead of conclusions despite these arguments of reinvention of marketing function, there are theories in marketing literature that reveal a degree of skepticism about its value in the future. in this respect, we refer to brown`s theory (1995), which proposes 4 stages of acceptance of the concept and of the marketing approach, as follows (brown, 1995): • first level, that of achieving, is characterized by a general acceptance of the concept of marketing, but that often raises implementation problems; the most common manifestation of this phase is related to acceptance and ownership by the managers of the concept and of the marketing approach. clear effects of this phase, for the many organizations, are the concern to make marketing approach operational in an organizational environment characterized by antagonistic relationships and inter-functional rivalry and centering efforts on identifying internal marketing programs to facilitate necessary organizational change. • the second stage, the intensive development, where marketing concept, already assumed, faces circumstances when it is considered to be rather inadequate or with poor relevance, it is about market sectors and markets where the role and contribution of marketing are low and where there are significant imbalance between supply and demand government, underdeveloped markets, etc. • the third stage, that of rearrangement, requires a fundamental reorganization of marketing concept as a measure to adjust it more quickly and easier to different market realities. in this sense, webster (1988), starting from the necessity of differentiating between the marketing and marketing management, believes that “marketing should return to its basic foundation – orientation toward the consumer ... in the detriment of myopic concerns orientation toward increasing market share”. • the fourth stage, and most radical, is the retaliation one, which according to brown, provides very useful information in estimating the future value of marketing: “... marketing approach has not always had success in order to lose effectiveness today. despite the recent success of marketing approach, the high rate of failure in the process of launching new products recorded the highest threshold of all time”. references 1. ames, ch., hlavacek, j. (1990), market driven management, journal of marketing, vol. 54, issue 2, april. 2. brady, j., davis, i. (1993), marketing in midlife crisis, the mckinsey quarterly, issue 2. 3. brown, s. (1995), post-modern marketing, routledge, london. 4. brownlie, d.t., saren, m.a. (1992), the four ps of the marketing concept, prescriptive, polemical, permanent and problematic, european journal of marketing, vol. 26, issue 4. 5. christopher, m.g., payne, a., ballantyne, d. (1991), relationship marketing: bringing quality customer service and marketing together, butterworth-heinemann. 6. cooper, r.g. (1993), winning at new products, reading, mass, addison wesley publishing company. 7. craven, d.w., shipp, s.h. (1991), market driven strategies for competitive advantage, business horizons, vol. 34, issue 1, january-february. 8. day, g. (2001), market driven winners. symphonya emerging issues in management, ed. dipartimento di scienze economico aziendali, milano, issue 2. 9. day,g.s. (1990), market driven strategy: processes for creating value, free press, new york. 10. deshpande, r., farley, j., webster, f. (1993), corporate culture, customer orientation and innovativeness in japanese frims: a quadrad analysis, journal of marketing, vol. 75, january. 11. deshpande, r., farley, j.u. (1998), measuring market orintation: generalisation and synthesis, journal of market focused management, vol. 2. 12. dwyer, f.r., schurr, p.h., sejo, oh. (1987), developing buyer-seller relationship, journal of marketing, vol. 51, april. studies and scientific researches economic edition, no. 15, 2010 543 13. george, m., freeling, a., court, d. (1994), reinventing the marketing organisation, the mckinsey quarterly, issue 4. 14. gummeson, e. (1987), the new marketing – developing long-term interactive relationships, long range planning, vol. 20, issue 4. 15. hooley, g.j., lynch, j.e. (1985), marketing lessons from the uk’s high-flying companies, journal of marketing management, vol. 1, issue 1. 16. hooley, g.j., saunders, j.a. (1993), competitive position: the key to market strategy, prentice hall internationla, london. 17. kohli, a.k., jaworschi, b.j. (1990), market orientation: the construct, research propositions and managerial implication, journal of marketing, vol. 54, april. 18. kohli, a.k., jaworscki, b.j.,kumar, a. (1993), markor: a measure of market orientation, journal of marketing research, vol. 30, novembre. 19. lambin, j.j. (1996), the misunderstanding about marketing, cems businees review, vol. 1, issue 1. 20. lash, m.l. (1990), the complete guide to customer service, new york, john wiley and sons. 21. nagle, t.t., holden, g. (1994), the strategy and tactics of pricing, englewood cliffs, new jersey, prentice hall. 22. narver, j.c., slater, s.f. (1990), the effect of a market orientation on business profitabi1ity, journal of marketing, vol. 54, october. 23. noble, c.h., sinha, r.k., kumar, a. (2002), market orientation and alternative strategic orientation: a longitudinal assessment of performance implications, journal of marketing, vol. 66, october. 24. piercy, n.f. (1991), market-led strategic change, thorsons, london. 25. porter, m.e. (1985), competitive advantage, new york, the free press. 26. rapp, s., collins, t.l. (1990), the great marketing turnaround: the age of the individual and how to profit from it, prentice hall. 27. shapiro, b.p. (1988), what the hell is ,,market oriented’’, harvard business review, vol. 66, issue 6. 28. tadepalli, r., avila, r.a. (1999), market orientation and the marketing strategy process, journal of marketing theory and practice, spring. 29. thomas, m.j. (1993), marketing – in chaos or trannsition?, in brownlie, d., rethinking marketing, warwick business school research bureau. 30. webster, f.e. (1999), is your company real1y market driven?, financial times mastering global business, pitman publishing, london. 31. webster, f.e. (1988), the rediscovery of the marketing concept, businees horizons, vol. 31, issue 3. 32. wilson, r.m.s, fook, n.y.m. (1990), improving marketing orientation, marketing business, vol. 11. 33. wong, v., saunders, j.a. (1993), business orientation and corporate success, journal of strategic marketing, vol.1, issue 1. studies and scientific researches economic edition, no. 15, 2010 544 consumer products and services value perception 61 consumers products and services value perception nichifor bogdan, lecturer phd university of bacău barin ioana, assistant university of bacău abstract: this article is a theoretical approach on products and services as value satisfiers. consumers have knowledge about the personal, symbolic values that products, services and brands help them satisfy or achieve. values are people’s broad life goals. values often involve the emotional affect associated with such goals and needs (the strong feelings and emotions that accompany success). recognizing when a value has been satisfied or a basic life goal has been achieved is an internal feeling that is somewhat intangible and subjective. in contrast, functional and psychosocial consequences are more tangible and are more obvious when they occur. salespeople add value by identifying customer needs and devising or delivering a solution for those needs. salespeople are able to adapt how products or/and services are presented or even to adapt products/services so that they meet the needs of the buyers. such adaption powers professional selling, because customers often don’t know what they need or how to configure a solution to their needs. satisfying a value usually elicits positive affect (happiness, joy, satisfaction), whereas blocking a value produces negative affect (frustration, anger, disappointment). consumers can have products and services knowledge about products and services attributes, consequences of products or services use and personal values. most marketing research focuses on one type of products and services knowledge – usually attributes or consequences, where the focus typically is on benefits rather than risks. values are examined less frequently and usually in isolation. this paper objective is to show the importance of creating, delivering, and capturing buyer value. a company’s ability to deliver value to its customers is closely tied with its ability to create satisfaction for its employees and other stakeholders. value ultimately depends on the perceiver. smart companies not only offer purchase value but also offer use value as well. 1.introduction value is defined in the pricing literature as the trade-off between customers' perceptions of benefits received and sacrifices incurred (e.g. leszinski and marn, 1997). monroe (1990) and gale (1994) cited quality as customers' primary benefit. monroe (1990) proposed that the sacrifice component exerts the greater influence on buyers' value perceptions. all noted that the role of price is complex and customers do not buy solely on the basis of low price. the context, customers' access to information and past associations also affect price perceptions and consequently customers' value determination (monroe, 1990). other definitions of value have a broader interpretation of sacrifice, in which non-monetary factors such as time and effort are included (e.g. butz and goodstein, 1996; carothers and adams, 1991; groènroos, 1997; kotler, 1996; naumann, 1995; treacy and wiersema, 1995; zeithaml, 1988). sacrifice is again defined from the customer's perspective, as emphasised by doyle's (1989, p. 78) definition of value as ``not what the producer puts in, but what the consumer gets out''. many authors have acknowledged the difficulties involved in defining value (e.g. piercy and morgan, 1997; woodruff, 1997). these stem from the subjectivity of value (hardy, 1987), variations between customers (wikstroèm and normann, 1994), within customers (parasuraman, 1997), between cultures (assael, 1995), in different situations (ravald and groènroos, 1996), preand postpurchase (gardial et al., 1994), and between tangible and intangible offerings (naumann, 1995). studies and scientific researches edition: economics, no. 13 (2008) consumer products and services value perception 62 this is compounded by customer value being a dynamic concept that evolves over time (jaworski and kohli, 1993). indeed it has been claimed that customer value is inherently ambiguous (naumann, 1995) and that value could be considered “one of the most overused and misused terms in marketing and pricing today” (leszinski andmarn, 1997, p. 99). in an attempt to consolidate the diverse definitions, woodruff (1997, p. 142) proposed: ``customer value is a customer's perceived preference for and evaluation of those product attributes, attribute performances, and consequences arising from use that facilitate (or block) achieving the customer's goals and purposes in use situations''. although the multiple contexts, tasks and criteria in woodruff's definition reflect the richness and complexity of the concept, they impede its translation into a measurable operational definition (parasuraman, 1997). 2. the four consumer buying behaviors most consumers will adopt all of these buying behaviors, but to varying degrees, behaving in different ways according to the type of product they are purchasing and the purchase situation. however each buying behavior group has different triggers in terms of information, support and persuasion. brand-focused marketing communications across the differing buying behavior groups vary enormously. for the brand-focused group, traditional advertising, such as posters, press and tv, will continue to play a part and a key message will be emotional reassurance that they are buying the ‘right’ brand. the brand should be dominant in all communications, but especially when presenting the brand in nontraditional media such as the internet. brand-focused consumers respond to strongly-branded consumer offers and merchandise via the post – good news for the direct marketing industry. but this group requires constant reassurance and the dissemination of information will be particularly vital should the sector undergo rapid change or suffer some crisis. maintaining brand trust is critical to this behavior group. price-sensitive price-sensitive consumers need to experience value for money at every stage of the buying process. marketers should build and maintain everyday low-price brand perceptions, and advertising should play a key part in this. direct communications should be simple, appear inexpensive and emphasise special offers, moneyback deals and price comparisons with competitive brands. and if you want to drive this traditionally less newmedia savvy behavior group on to the internet, demonstrate the low prices they can expect to find there. everybody loves a bargain but none more so than this group. communications must highlight value, and news of special prices or invitations to events such as special sales evenings will work well. feature-savvy feature-savvy consumers are information-hungry and will respond to direct marketing that offers product information such as comparisons with competitors and independent product reviews. internet sites are ideal for presenting this information. independent editorial will carry greater weight than paid-for advertising, so effective public relations will pay dividends. call centre personnel must be highly trained and knowledgeable about the brand they are representing. they should be able to answer complex questions and provide comparative details. brand is least important to these consumers. advice-led personal interaction is key to influencing the buying behavior of advice-led consumers. testimonials, access to online chat rooms and online shopping guides will also play their part. word of mouth will be the best reference, and in this respect, telephone operators will need to be both authoritative and reassuring at the same time. reassurance can also be conveyed through moneyback guarantees and returns policies, and can help to overcome post-purchase dissonance. it is widely anticipated that these buying behaviors can be applied in different markets, although to varying degrees, and the studies and scientific researches edition: economics, no. 13 (2008) consumer products and services value perception studies and scientific researches edition: economics, no. 13 (2008) 63 communications applied ‘tweaked’ accordingly. 3. consumer values higher-level needs approach the status of values, which are critical determinants of behaviour (baier, 1969). rokeach (1968) regarded a value as “an enduring belief that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence’. for schwartz and bilsky (1987) values transcend specific situations and one of the most widely accepted value inventory is the rokeach value survey (rvs). the rvs measures 18 instrumental values and the same number of terminal values. instrumental values are related to preferred modes of conduct such as honesty and friendliness which people know can lead to being accepted by others and to having good relations with others. instrumental values are thus means to reach a goal. terminal values are more related to endstate goals such as wisdom, happiness and freedom. instrumental values are: ambitious, broad-minded, capable, cheerful, clean, courageous, forgiving, helpful, honest, imaginative, independent, intellectual, logical, loving, obedient, polite, responsible, selfcontrolled. terminal values are: a comfortable life, an exciting life, a sense of accomplishment, a world at peace, a world of beauty, equality, family security, freedom, happiness, inner harmony, mature love, national security, pleasure, salvation, selfrespect, social recognition, true friendship, wisdom. vinson and lamont (1977) devised a model of consumer value systems (fig.1) by arranging values at three different levels and giving a hierarchical arrangement to them. fig. 1. consumer value systems people are not born with their values. rather, values are passed from one generation to another; they are learned. engel (1986) point out that some values are relatively constant while others are subject to change. they propose that the triad of families, religious institutions and school plus early lifetime experiences leads to a model of intergenerational value transmission (fig. 2). consumer products and services value perception 64 fig.2. intergenerational value transmission 3.1. products and services quality perceptions products and services quality perceptions represent consumer judgment about the superiority of a product or service, which the user-based approaches think is essential in describing quality. bundles of attributes together represent a certain level of quality, which therefore provide utility to the customer. the benefits are measured through a perceived level of quality (level of working superiority), a bundle of attributes in comparison with the consumer’s expectations. schiffman and kanuk (2004) stated consumers often judge the quality of a product on the basis of a variety of informational cues that they associate with the product. they also stated that the cues can either be intrinsic or extrinsic. intrinsic cues are related to the physical characteristics of the product itself, like size, colour, flavour, aroma etc. the extrinsic cues on the other hand are related to elements that are put together with the actual product like packaging, pricing, advertising etc. the perceived quality of products and services is central to the theory that strong brands add value to consumers' purchase evaluations. 3.2. brand loyalty brand loyalty is the ultimate desired outcome of consumer learning. brand loyalty is the likelihood of positive attitudes and behaviours of consumers towards a particular brand, this could amount to repeat purchase and positive word of mouth. a loyal customer base is an asset for a company and it reduces the need for seeking new customers. it is also a known fact that retaining current customers requires less money and effort than getting new ones. the strongest measure of brand value is the loyalty a company produces among customers. because product quality perceptions influence value, efforts of marketers focus on improving product quality in order to enhance perceptions of value, and consequently purchase intentions leading to loyalty. conclusion the most functional and fundamental means of identifying a market is by its systems of needs. by literally seeing the purchase decision maker’s problem through the decision maker’s eyes, it is quite easy to determine: • what combination of product characteristics represent real value, • how to communicate the product for the maximum perception of value, and, once that’s done, • how likely the respondent will be to buy. studies and scientific researches edition: economics, no. 13 (2008) consumer products and services value perception 65 references: [1] assael, h. (1995), consumer behavior and marketing action, 5th ed., south-western college publishing, cincinnati, oh; [2] band, w.a. (1991), creating value for customers, john wiley & sons, new york, ny; [3] bhat, s. and reddy, s.k. (1998), ``symbolic and functional positioning of brands'', journal of consumer marketing, vol. 15 no. 1, pp. 32-43; [4] brandenburger, a.m. and stuart, h.w. (1996), ``value-based business strategy'', journal of economics and management strategy, vol. 5 no. 1, pp. 5-24; [5] butz, h.e. and goodstein, l.d. (1996), ``measuring customer value: gaining the strategic advantage'', organizational dynamics, vol. 24, winter, pp. 63-77; [6] carothers, g.h. jr and adams, m. (1991), ``competitive advantage through customer value: the role of value-based strategies'', in stahl, m.j. and bounds, g.m. (eds), competing globally through customer value. the management of strategic suprasystems, quorum books, new york, ny; [7] doyle, p. (1989), ``building successful brands: the strategic objectives'', journal of marketing management, vol. 5 no. 1, pp. 77-95; [8] durgee, j.f., o'connor, g.c. and veryzer, r.w. (1996), ``observations: translating values into product wants'', journal of advertising research, november/december, pp. 90-110; [9] engel, j.f., blackwell, r.d. and miniard, p.w. (1995), consumer behavior, 8th ed., the dryden press, fort worth, tx; [10] farquhar, p.h. (1994), ``strategic challenges for branding'', marketing management, vol. 3 no. 2, pp. 8-15; [11] fournier, s. and yao, j.l. (1997), ``reviving brand loyalty: a reconceptualization within the framework of consumer-band relationships'', international journal of research in marketing, vol. 14, pp. 451-72; [12] gale, b.y. (1994), managing customer value. creating quality and service that customers can see, the free press, new york, ny; [13] gardial, s.f., clemons, d.s., woodruff, r.b., schumann, d.w. and burns, m.j. (1994), ``comparing consumers' recall of prepurchase and postpurchase product evaluation experiences'', journal of consumer research, vol. 20, march, pp. 548-60; [14] groènroos, c. (1997), ``value-driven relational marketing: from products to resources and competencies'', journal of marketing management, vol. 13, pp. 407-19; [15] hansen, f. (1972), consumer choice behavior: a cognitive theory, the free press, new york, ny; [16] keller, k.l. (1998), strategic brand management. building, measuring and managing brand equity, prentice-hall, upper saddle river, ny; [17] kotler, p. (1996), marketing management, 9th ed., prentice-hall, upper saddle river, ny; [18] leszinski, r. and marn, m.v. (1997), ``setting value, not price'', the mckinsey quarterly, vol. 1, pp. 99-115; [19] levitt, t. (1980), ``marketing success through differentiation of anything'', harvard business review, january-february, pp. 83-91; [20] mathur, s.s. and kenyon, a. (1997), creating value, butterworth-heinemann, oxford. studies and scientific researches edition: economics, no. 13 (2008) microsoft word apostoaie constantin marius_eng.doc the great depression and the current crisis: brand-related attitudes cosmin ichim, „al. i. cuza” university of iasi, romania abstract history should prevent us from repeating the mistakes of the past. this article focuses on the analysis and interpretation of the branding and promotion events that occurred during the great depression (1929-1933), projected on the decision of the marketing and management specialists of our times. the economic manifestations, such as: the unemployment rate, the decrease of the purchasing power, the crediting related difficulties, etc., specific to both periods of recession, revolve around the consumer and the way he modifies his consumer behavior. this paper tries to find an answer to the following question: given the decisions made by the managers in the 30’s, what brand strategies are recommended for this period? the answers to the question above are the object of the conclusions of this article. the recommendations provided herein invite us to meditate upon the depression from the previous century and to take a critical look at various marketing related attitudes, such as the disregard for rebranding or brand creation and the diminution of the promotion budgets. keywords brand, brand strategies, the great depression, consumer behavior jel codes: m 31, m 37 introduction in 1970, in his book entitled future shock, alvin toffler, in disagreement with the specialists of those times, who believed that science and technology were the main causes of the future product standardization, predicted that, with the passing of time, people would suffer because of a paralyzing excess of options, and not because a lack of products that one could choose from1. there are too many products, too many societies and too much marketing noise2. consumer digest magazine conducted a study which showed that a common family covers between 80 and 85% of its needs with the help of 150 products3. 150 brands – this is the new economy. the brand has gained a crucial place in the history of marketing, for it has enabled us to make a distinction between various products and contributed to the creation of attitudes such as consumer trust and loyalty. larry light, a professional in the field of advertising, was interviewed by one of the editors of the journal of advertising research about his predictions in relation to the development of marketing over the next three decades. light’s analysis proved to be very revealing: “the marketing battle will be a battle of brands, a 1 toffler, alvin (1973), şocul viitorului, political publishing, bucharest, p. 248 2 trout, jack, rivkin, steve (2008), noua poziţionare. cele mai noi informaţii despre strategia de business numărul unu în lume, brandbuilders, bucharest, p. 248 3 trout, jack, rivkin, steve (2009), repositioning: marketing in an era of competition, change and crisis, mcgraw-hill, p.179 studies and scientific researches economic edition, no. 15, 2010 373 competition for brand dominance. businesses and investors will recognize brands as the company’s most valuable assets.” 4 and motivated me in writing this article. this paper presents the brand in two different hypostases (the 1929 and the current crises) and identifies a series of common elements and differences that may help marketers who see the brand as an efficient weapon for communicating with the consumer and adjusting to their new consumer habits to make the best decisions. after the analysis of the brand concept, i will position it in the two time periods discussed herein. this positioning will be strictly correlated with consumer behavior, for which purpose i will resort to case studies. finally, i will try to give shape to a series of recommendations which have as a starting point the analyzed case studies. the brand as a concept the american marketing association defines the brand as a name, term, design, symbol, or any other feature that identifies one seller’s good or service as distinct from those of other sellers 5. according to the macmillan dictionary, the brand has two meanings: a product or group of products that has its own name and is made by one particular company or a mark that is burnt onto the skin of an animal such as a cow, to show who owns it 6. the primary role of the brand is to generate trust, affection and loyalty. as cattle owners used to brand their cattle in order to know which ones are theirs, the companies will try, through the brand, to transfer, apart from the visual identity of the brand, values, attitudes and behaviors to the consumer’s mind. trust, affection and loyalty were measured with the help of the scale developed by chaudhuri and holbrook 7. trust was measured with the help of statements such as: i trust this brand, i rely on this brand, and affection through statements such as this brand makes me happy or this brand gives me pleasure. two aspects of loyalty were taken into consideration: purchased loyalty (i will buy this brand the next time i will purchase this type of product, i intend to continue to by this product) and attitude-loyalty (i am addicted to this product, i am willing to pay more for this product). numerous studies analyzed the relation between customer satisfaction and loyalty, starting from the premise that satisfaction plays a key role in explaining brand loyalty. brand reputation, the influence of the group to which it belongs and recommendations are some other elements that contribute to obtaining loyalty. by winning the consumers’ trust, affection and loyalty, companies can obtain significant advantages, such as: competitive advantage, increased profit margins, increased sales, fast market penetration, inexpensive extension of the product range. the brands of 1929 the period 1922-1928 represented, for the american and european economies, a period of confidence and contentment with the outstanding results obtained, especially in industry. economic development was accompanied by prosperity, salaries became bigger and bigger and unemployment almost disappeared. the crediting system facilitated the development of demand and, implicitly, of production. in his desire to increase productivity, imperatively necessary for augmenting demand, in his work entitled principles of scientific management (1911)8 frederick w. taylor stimulated the trend of scientific management, which advocated 4 aaker, david (2005), managementul capitalului unui brand, brandbuilders, bucharest, p. v 5 kotler, philip (2003), marketing management, pearson education, new jersey, p. 406 6 *** (2006), macmillan english dictionary, macmillan publishing house, oxford, p. 160 7 matzler, kurt, krauter s., bidmon s. (2008), risk aversion and brand loyalty: the mediating role of brand trust and brand affect, journal of product & brand management, vol. 17, nr.3, pp. 154-162 8 nica, panaite (2004), management. concepte şi aplicaţii practice, sedcom libris publishing, iaşi, p.13 studies and scientific researches economic edition, no. 15, 2010 374 for production on assembly lines, with the strict timing of each operation. however, taylorism enhanced fatigue and led to a decrease in the workers’ technical creativity. the “robotizing” taylorism was the source of the non-rationalization of consumer decisions. our consumer was more and more eager to consume, and, because of the normalization, typification and standardization principles applied to products and services, he would become loyal to the products he liked. most marketing specialists argue that it is during this period that the packing and the brand start to act as information and pressure instruments on the buyer. they start to promote real or imaginary features of a given product or manufacturer.9 the exodus of the population to the city, in search for better paid jobs, accelerated urbanization; electrical appliances and the radio become part of the life of ordinary people. mass-media infiltrates in society via the radio, newspapers, the cinema and even television, leading to the diversification of the communication channels and thus laying the foundations for many of the marketing principles and practices. in contradiction with all the above mentioned aspects, on october 29, 1929 (the so-called black thursday) people witnessed the shock of the fall of the share prices at the new york stock exchange. the wall street crash was followed by a wave of bankruptcies, account withdrawals and insolvencies. the purchasing power suddenly dropped, companies significantly reduced their activity, and some of them even closed for good. the unemployment rate reached unimaginable values; where the employers kept their employees, they had to reduce their salaries. the product abundance faced a lack of buyers. the poverty caused by the lack of employment and by the diminution of the salaries led to large scale social movements: strikes and demonstrations of the unemployed, hunger marches, actions of the veterans, farmers, etc10. i will proceed to the analysis of some brand related events, in strict correlation with the economic and social context presented above. rebranding. in 1930, pepsi underwent a rebranding process and invested significant amounts for the promotion of the new image11, also supported by a new shape of the bottle. coke cola, its main competitor, invested primarily in repackaging and brought the six-pack on the market. even if sales dropped, neither of these companies reduced promotion costs. reconstruction of the architecture of the brand portfolio. ivory, the “99.44/100% pure” floating soap and the first successful brand of procter gamble, resists the pressure of reducing promotion expenses and even manages to sponsor some of the first radio “soap operas”, the o’neills. procter gamble launches, also in this period, the camay soup, unfortunately in the shadow of the ivory brand. the company envisages, for the first time in its history, the creation of a brand management team, in charge of a marketing program and of its coordination with sales and production. this was a crucial event in the history of branding12. birth of a brand. in 1931, two years after he had lost his job with steyr, because of the crisis, ferdinand porsche set up his own company, in stuttgart. this would actually be the beginning of porsche13. the first project dealt with the design of an average class car, but they subsequently returned to the idea of a popular car. later, ferdinand would manufacture a high speed vehicle that equaled the “silver arrows” during an age when german cars dominated grand prix races. a while later, ferdinand faced new challenges: his car was supposed to carry two adults and three children at a speed of 100 km/h, to consume little 9 munteanu, corneliu, maxim, emil, et. al. (2008), marketing. principii, practici, orizonturi, sedcom libris publishing, iasi, p. 14 10 *** (sine ano), the great depression and new deal, 1929-1940s, collin county community college district, available at: http://iws.ccccd.edu/kwilkison/online1302home/20th%20century/depressionnewdeal.html 11 aaron, perry (2009), pepsi logo design brief: branding lunacy to the max, available at: http://www.fastcompany.com/blog/aaron-perry-zucker/new-ideas/pepsi-design-process-explained 12 aaker, david (2005), managementul capitalului unui brand, brandbuilders, bucharest, p. 5 13 albulescu, matei (sine ano), povestea unei pasiuni, porsche romania, bucharest, p. 25 studies and scientific researches economic edition, no. 15, 2010 375 fuel, not to have problems during the winter season and not to cost more than 990 reich mark – a little more expensive then a motorcycle. innovation through creativity. walt disney stated: "i hope we never lose sight of one thing – it was all started by a mouse." 14 mickey mouse is the name of the first cartoon to have managed to synchronize sounds and image. when the crisis was the primary concern of the entire population, and all the politicians were preoccupied with their anti-crisis programs, disney launched their first color animated cartoons. nowadays this is one of the most powerful media and entertainment company in the world. non-interruption of the scheduled launches. in 1932, chrysler launched the plymouth model and sent a message that was considered, at that time, unorthodoxly honest. the message incorporated an image of walter p. chrysler, supporting his leg on the new plymouth model, and the slogan: look at all three! 15. chrysler seemed to encourage the public to compare the new model with those of his competitors, ford and general motors, before making a decision. this kind of honesty led to record sales for the new model. chevrolet also scheduled the launch of new models: chevrolet ac (1929), ae independence and ½ ton pickup (1930). in his turn, ford did not stay behind and launched, during the depression, ford model a (1929), ford v-8 model 18 (1932) and 20 other models. 1929. the end of the second wave of company mergers and purchases. after ford had managed to become a vertically integrated company, being, via the purchase of companies, its own producers of tires and car bodies, general motors16 embraced the same type of attitude; colgate and palmolive-peet also decided to merge and to create the colgatepalmolive-peet company brand. table. 1. brands during the great depression brand decisions during the great depression pepsi rebranding; repackaging; investments in advertising coca repackaging, major advertising investments procter & gamble major advertising investments; reconstruction of the product portfolio porsche inspiration, opportunity, technical novelty walt disney birth of a brand by resorting to creativity ford, chrysler, chevrolet product launches, regardless of the economic context, major advertising investments the end of the second wave. mergers or purchases no longer take place recommendations for the current crisis the social and economic context specific to the period of the great depression has many common aspects to the reactions to the current crises. bankruptcies, account withdrawals, insolvencies, high unemployment rate and the decrease of the purchasing power characterize both analyzed periods. however, it is worth stressing the fact that our consumers did not reduce their expenses to zero; many of them started to thoroughly analyze what a product really has to offer. they started to seek those products that bring more value to the earned 14 grover, ronald (2004), walt disney: he built a better mouse, business week magazine online, 17 mai 2004, available at: http://www.businessweek.com/magazine/content/04_20/b3883037_mz072.htm 15 tungate, mark (2007), adland. a global history of advertising, kogan page, london, p.33 16 romanek, broc, et al. (2002), mergers and acquisitions, capstone publishing, oxford, p. 15 studies and scientific researches economic edition, no. 15, 2010 376 money. the brands that succeeded in doing this during the great depression gained loyalty, affection and long term trust. the events which took place in the period 1929-1933, in association to the presented successful recipes, represented the basis for the recommendations below. do not put an end to investments in advertising. as you may notice in table 1, the most frequently met decision of the companies during the great depression was to invest in the promotion of their own brand. we must not lose sight of the fact that, by resorting to a new brand, we strive to gain loyalty, affection and trust. if we reduce the marketing budgets, the consumers will feel abandoned and will reorient towards the products of the competition. if all the players in your field give up promotion, it is wise for you to be the only one that does not take such senseless measures. thus, you will gain the long term loyalty of your customers. resort to advertising agencies or to specialists in the field. as the new consumer seeks to transform all purchases into a good deal, it is crucial for your sale process to achieve an efficient transformation of your message into perceived value. a flawed sale process will lead to wasted resources. promotion campaigns, together with price decisions and promotion channels must be conceived in such a manner as to obtain the best possible results. rebranding. as we are dealing with a new type of consumer, with new consumer habits, we could try to adjust to this new reality by means of a new brand. it is absolutely necessary to question our consumer on the way he perceives our brand at present. many of the current rebranding strategies focus on simplicity and clarity (for example, the rebranding of pepsi, a strategy the company adopted during both period of recession, or kosarom). reconstruction of the product portfolio. say no to price discounts, focus on a new brand, and, implicitly, on a new product, depending on the positioning of the product in relation to its price. the luxury industry (or the industry of premium brands) has numerous rebranding opportunities; this is a strategic course, with beneficial effects as concerns the profit of a business, recommended for lowering a premium brand to an upper-medium or medium price level. it is worth mentioning that it is not advisable to return to high prices for the same brand. consumers will focus on the average price segment and, consequently, this is where the battle between the producers will occur. the low segment does not have rebranding potential, since the consumers and the services in this segment are primarily motivated by the price and not by a potential emotional connection. a new brand, if it relies on innovation and on a potential need. we must keep in mind that recession comes with threats, as well as with opportunities. ferdinand porsche started his own business in 1929, when he became unemployed. cobranding (combination of the name of two or several brands), in case of takeovers or strategic alliances – this is the only solution for the brands subjected to mergers or acquisitions. even if the great depression represented the end of the second wave in the history of mergers and acquisitions, the current crises showed us that some companies resorted to such strategies (see the cases of caroli and campofrio, which would become caroli foods group, the taking over of rompetrol by the kazakhs and their desire to change the name of the fuel stations into litro, powered by rompetrol, the possible takeover of zapp by cosmote for the mobile internet services owned by zapp). their decisions could not be more uninspired. the companies that resort to this type of strategies lose sight of the fact that this crisis will not last forever. for example, i wonder how caroli and campofrio will act when they see that the economic situation is back on the right track and they wish to be independent again. acquisitions are recommended during this period, as they strengthen powerful companies and offer a chance to those that have not come with any solutions to the current crises. anyhow, it is advisable to use cobranding in order to explain your customers what happened with their favorite brand and to aggressively promote the new identity. studies and scientific researches economic edition, no. 15, 2010 377 figure. 1. brand recommendations, suitable for times of recession our recommendations are primarily oriented towards those managers who, so far, have not seen the brand as an efficient weapon for communicating with the consumer. i hope that this article will stir the interest of managers and determine them to thoroughly analyze this phenomenon. conclusions the lessons learned by those who experienced the great depression have already been successfully applied in the current economic and social environment. nevertheless, this research has been limited by the historical positioning of marketing. we started from the premises that history repeats itself and that marketing is, after all, an ahistorical field17. our recommendations are, however, purely subjective and strictly correlated to historical facts. they invite us to meditate upon the recession from the past century and to take a critical look at attitudes such as the disregard for rebranding or brand creation and the diminution of the promotion budgets. references 1. *** (2006), macmillan english dictionary, macmillan publishing house, oxford 2. *** (sine ano), the great depression and new deal, 1929-1940s, collin county community college district, disponibil pe: http://iws.ccccd.edu/kwilkison/online1302home/20th%20century/depressionnewdeal.html 3. aaker, david (2005), managementul capitalului unui brand, brandbuilders, bucureşti 4. aaker, david (2005), managementul capitalului unui brand, brandbuilders, bucureşti 5. aaron, perry (2009), pepsi logo design brief: branding lunacy to the max, disponibil pe http://www.fastcompany.com/blog/aaron-perry-zucker/new-ideas/pepsi-design-process-explained 6. albulescu, matei (sine ano), povestea unei pasiuni, porsche romania, bucureşti 7. grover, ronald (2004), walt disney: he built a better mouse, business week magazine online, 17 mai 2004, disponibil pe http://www.businessweek.com/magazine/content/04_20/b3883037_mz072.htm 8. kotler, philip (2003), marketing management, pearson education, new jersey 9. matzler, kurt, krauter s., bidmon s. (2008), risk aversion and brand loyalty: the mediating role of brand trust and brand affect, journal of product & brand management, vol. 17, nr.3, pp. 154162 17 tadajevski, mark (2009), editing the history of marketing thought, journal of historical research in marketing, vol. 1 no. 2, pp. 318-329 studies and scientific researches economic edition, no. 15, 2010 378 10. munteanu, corneliu, maxim, emil, et. al. (2008), marketing. principii, practici, orizonturi, ed. sedcom libris, iasi 11. nica, panaite (2004), management. concepte şi aplicaţii practice, ed. sedcom libris, iaşi 12. romanek, broc, et al. (2002), mergers and acquisitions, capstone publishing, oxford 13. tadajevski, mark (2009), editing the history of marketing thought, journal of historical research in marketing, vol. 1 no. 2, pp. 318-329 14. toffler, alvin (1973), şocul viitorului, editura politica, bucureşti 15. trout, jack, rivkin, steve (2008), noua poziţionare. cele mai noi informaţii despre strategia de business numărul unu în lume, brandbuilders, bucureşti 16. trout, jack, rivkin, steve (2009), repositioning: marketing in an era of competition, change and crisis, mcgraw-hill 17. tungate, mark (2007), adland. a global history of advertising, kogan page, london studies and scientific researches economic edition, no. 15, 2010 379 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro territorial disparities of the population from bacău county eugenia harja “vasile alecsandri” university of bacau eugenia.harja@ub.ro abstract the last census of 20 october 2011, confirmed the decrease in the stable population in most localities, although this did not occur uniformly across the county. the analysis aims to highlight the stable population evolution in the last two censuses, which mainly led to decreases in existent disparities between localities, to a slight increase of the degree of uniformity in this regard. if in urban areas, all localities have recorded drops, in the rural areas there were 11 localities with population increases, especially large suburban cities. this led to a slight decrease in the degree of variation in the area, from a coefficient of 45,6% at the census of 2002 to 43,4% in 2011 and the reduction in the ratio of the largest and smallest area, from 7,84 times to 6,08 times. if in 2002 there were 21 local rural residents under 3000 inhabitants, in 2011 their number increased to 26, while more than 10 thousand people do not exist in any village in the county, compared to 2 as they were at the previous census. territorial disparities are found also among the population by age, existing only 8 villages where the average age has decreased compared to 2002, these being mainly poor localities from valea siretului, where the birth rate is higher. keywords census; stable population; territorial disparities; average age; coefficient of variation jel classification c10; j10; j11 1. introduction knowing the population and how it varies over time, the causes that led to these changes is particularly important for decision makers from the local government and for companies wishing to do business in the area. at small geographic level, population data are provided when the census is done, when the records are performed even from village level. these data are mostly used by local and central government, whether it is necessary to prepare urban plans, the local budget allocation, or to obtain external funds for various development projects. for this reason i decided to look at how it has evolved since the last census the stable population by localities of bacau county. this will be compared to the 2002 census, and will show where major changes occurred and which have been the main factors that led to it, if regional disparities have widened or conversely, the population data were homogenized. since the structure of the population by age has a great influence on the economic and social life, knowing that across the country we are facing an aging population, i calculated and analyzed also the evolution by localities of the average age of the population in the last two censuses and its degree of variation in territorial profile. 37 harja 2. dynamics of the population by localities at the last censuses if in bacau county, the stable population recorded between the last two censuses a decrease by 12,8% (-90.455 people), this dynamic was much more pronounced in urban areas than in rural areas. the urban areas experiences a reduction by 18,1% (-59.176 people), the relative growth by localities being shown in figure 1. the most significant absolute decrease in population was felt in the county capital, which is the largest (-31.193 people), followed by oneşti (-12.244 people) and buhuşi (-12.244 people). even if in all urban areas the population decreased, due to higher relative decrease of the population from buhuşi and oneşti, the coefficient of variation slightly increases, maintaining the heterogeneity of localities in terms of urban agglomeration. -12,80 -13,72 -15,97 -16,76 -17,36 -17,77 -22,32 -23,81 -10,01 -30,00 -20,00 -10,00 0,00 moinesti bacau county darmanesti slanic moldova targu ocna comanesti bacau buhusi onesti figure 1 relative growth of the stable population at the last two censuses, by urban localities (-%) source: own calculations based on data from the statistics institute of bacău county following a decrease in the population according to the last census, the population of the county capital falls below 150 thousand inhabitants, its place in the hierarchy of the county capitals of the country increased from 12 to 15, after: bucharest, clujnapoca, timişoara, iaşi, constanţa, craiova, braşov, galaţi, ploieşti, oradea, brăila, arad, piteşti and sibiu. basically, the last three cities listed above, surpassed bacau at the last census. the rank of the urban localities in terms of population by the last census can be seen in figure 2. 38 territorial disparities of the population from bacău county 39.172 21.787 19.568 14.562 12.247 11.300 4.198 144.307 0 50.000 100.000 150.000 bacau onesti moinesti comanesti buhusi darmanesti targu ocna slanic moldova figure 2 the stable population at the census from 2011, by cities and source: own calculations based on data from the statistics institute of bacău county rural environment faced with a stable population decline, but it happened in a smaller share than in urban areas, i.e. -8,2% (-31.279 people), dealing with two different trends: one of growth in population in 11 municipalities and one of decrease in the other 74 municipalities. at the country level, the rural population was with -9,59% compared to the previous census, bacau county ranking 5th among the country in terms of rural population, after the following counties: iaşi, prahova , suceava and dâmboviţa. if at country level the share of population in total rural area is 46,03%, in bacau it has a share of 56,64%, ranking 18th among the country from this point of view and 5th in the north east region. in all counties of the region, the majority is the rural population, with an average of 58,37%. the highest relative increases or decreases by localities can be seen in figure 3. besides the localities bordering the county capital (hemeiuş, letea veche, săuceşti, măgura, iteşti) or even oneşti (ştefan cel mare), which more were built in recent years, there are still small increases in population in some poor areas along siret valley. in the latter, the population increases is explained by a slightly higher birth rate. in absolute size, the highest decreases are recorded in rural large towns, making that in 2012 no longer to exist any community of over 10 thousand inhabitants: sascut( 1603 people), dofteana (-1582 people ), oituz (1535 people) , gura văii (-1415 people), faraoani (-1244 people), pârjol (-1238 people), nicolae bălcescu (-1207 people), luizi călugăra (-1021 people), poduri (-1021 people) and others. of these, nicolae bălcescu and luizi călugăra, although they are localities near bacau, have lost population due to massive external migration. major communities of roman catholics, 82,7% in the the case of the first locality and 91,3% for the second, they left one after another to work mainly in italy and spain, often helped by romanian representatives of the roman catholic church in those countries. this phenomenon was observed in the census of 2002, but continued in the future. 39 harja 17,42 16,93 14,72 9,31 8,50 5,70 3,72 3,00 1,27 0,89 -0,03 -0,31 -1,50 -1,69 -14,41 -14,48 -14,87 -15,11 -15,52 -15,77 -15,77 -15,85 -16,77 -16,84 -18,31 -20,98 -22,59 -23,10 -24,03 23,60 -30,00 hemeius letea veche saucesti itesti stefan cel mare valea seaca buciumi magura secuieni odobesti rachitoasa gaiceana sarata cleja gioseni nicolae balcescu dofteana ardeoani manastirea solont sascut scorteni oituz zemes urechesti parjol parava luizi-calugara gura vaii faraoani figure 3 relative growth of the stable population at the last two censuses, by some rural localities (+/-%) source: own calculations based on data from the statistics institute of bacău county 8.564 8.152 7.993 7.252 7.173 7.169 7.080 6.962 6.761 2.106 2.097 2.071 1.983 1.914 1.869 1.715 1.621 1.598 1.537 9.346 0 10.000 dofteana sascut oituz margineni racaciuni balcani nicolae balcescu blagesti poduri cleja colonesti rosiori vultureni beresti-bistrita sarata prajesti damienesti oncesti itesti izvoru berheciului figure 4 stable population at the 2011 census, by extreme rural localities source: own calculations based on data from the statistics institute of bacău county 40 territorial disparities of the population from bacău county 3. disparities of stable population by localities as noted above, the relative growth of the population, although mainly negative, it happened with different intensities by places, resulting in a slight decrease in the degree of variation. this can be quickly seen in figure 5, where the two box-plot diagrams for 2002 and 2011 are provided in parallel by areas. although apparently if in urban areas it is seen a homogenization due to the slight decrease of the ratio between the largest city and the lowest, from 35,1 times to 34,4 times, in reality, the large coefficient of variation, increases slightly in 2011. in the case of rural areas, if in 2002 were discordant in terms of population size a number of three localities, in 2011 remain just two towns, oituz no longer being visible. the average rural population becomes broadly acceptable, the coefficient of variation decreasing from 45,58% in 2002 to 43,41% in 2011, confirming the slight increase in rural homogeneity. figure 5 relative growth of the stable population at the last two censuses, by urban localities (-%) source: own calculations based on data from the statistics institute of bacău county figure 6 relative growth of the stable population at the last two censuses, by rural localities (-%) source: own calculations based on data from the statistics institute of bacău county 41 harja figure 7 relative growth of the stable population at the last two censuses, by rural (-%) source: own calculations based on data from the statistics institute of bacău county 42 territorial disparities of the population from bacău county figure 7 confirms the increasing in the homogeneity of the rural population distribution by localities, comparing the histograms of the last two censuses. it is observed how localities migrate from right to left, to smaller values and how the distribution tends to better normality for 2011. if in 2002 the ratio between the largest rural locality (dofteana, 10.928 inhabitants) and lowest (iteşti, 1.393 inhabitants) was 7,84, in 2011 this becomes 6,08, the highest locality being again dofteana (9.346 inhabitants ), but the lowest being izvoru berheciului (1.537 inhabitants). in figure 7 we can see the best the disparities that exist between rural areas of the county, for each locality is marked both the population size and its absolute decrease between the two censuses. on the chart axis can be seen in every town how many people it had in 2002 and how many were left in 2011, the difference between them is actually coloured in blue, being the absolute increase or decrease in population. to distinguish the 11 localities that experienced a population growth during this period, near them was marked a warning (annotation), all other localities experiencing decreases. it can be observed for example how sascut, the second in size, had in 2002 over 10 thousand inhabitants and in 2011 reached around 8.500, the difference between them is practically the absolute decrease in population with 1.603 people.decrease of population due to migration, especially foreign, but to a lesser extent also domestic, occurred mainly due to active age groups, generally younger, which led to increased aging of the population for both urban and rural areas. a relevant indicator in this regard is the average age. therefore, i calculated the average age of the population for each locality at the last two censuses. overall, the average age in the county increased by 3,7 years, reaching 40,2 years in 2011. only 8 cities recorded decreases in the average age, all rural settlements: valeaseacă (-2,38 years), lipova (-0,54 years), vultureni (-0,38 years), coţofăneşti (-0,31 years), coloneşti (-0,28 years), ştefan cel mare (-0,18 years) and filipeni (-0,06 years). most of the villages are poor, along siret valley with a higher birth rate than the average. in contrast, with a more pronounced aging of the population there were observed towns such as: bârsăneşti (+3,48 years), asău (+3,39 years), ardeoyears (+3,34 years), bogdăneşti (+3,31 years), pârgăreşti (+3,23 years), mărgineni (+3,22 years), sascut (+3,2 years), buhoci (+3,19 years), and the list goes on. in the case of urban area, the average age increased by 5,1 years, reaching 40,9 years in 2011. oneşti recorded the largest increase in average age, by +7,22 years, which makes it in 2011 to be the most aged town, with an average of 42,56 years and followed in order by: buhuşi (42,18 years), târgu ocna (42,16 years), bacău (40,43 years), comăneşti (39,84 years), moineşti (39,82 years), slănic moldova (39,19 years) and dărmăneşti (39,06 years). in the case of rural areas, the average age increased by 2,6 years, reaching 39,7 years in 2011. the youngest locality is horgeşti (33,31 years), followed by gioseni, cleja, corbasca, coloneşti, lipova, valea seacă, răcăciuni, nicolae bălcescu. in contrast, the most aged rural locality is glăvăneşti (45,26 years), followed closely by motoşeni (44,91 years) and dămieneşti (43,92 years). 4. conclusions the 2011 census confirmed a visible aspect, the sharp decrease in population in most localities in the county, as well as emphasized the demographic aging of the population. both phenomena occurred with different intensities from one place to another, existing in rural areas also some cases of positive trends. besides the crowded areas around the county capital, there is also noticed a slight population growth in poor areas, especially due to higher birth rate. the same demographic 43 harja phenomenon mainly influenced also the average age of the population in younger villages, ethnicity and religion being in this respect a key factor. between the youngest and most aged town there is a gap of 11,95 years, which indicates a high degree of variation between the localities of the county. to mitigate the social effects due to demographic aging, there are required political decisions that lead to the development of poor areas, the preservation of the active population, especially the young one, to measures that really stimulate the family and birth. not to be forgotten that the effects of demographic policies are felt over several decades, therefore a political measure taken in this regard will not produce effects immediately, but equally true is the fact that the effect already produced can not be solved. references barthelemy, p, granier, b, robert, m (2009), demografie şi societate, institutul european. harja, e (2004), analiza şi prognoza statistică a numărului şi structurii forţei de muncă, bucureşti, ed. matrixrom. harja, e (2009), statistică şi econometrie, bacău, ed. almamater. sora, v., mihăescu, c., colibabă, d., grădinaru, g., danciu, a. (2002), analiză statistică demografică. teorie şi aplicaţii, ed. economică. statistical data from statistics institute of bacău county, available on http://www.bacau.insse.ro/main.php, http://www.bacau.insse.ro/phpfiles/ comunicat _rezultate_definitive_rpl_2011_judet%20bacau.pdf stoica, i. (2011), tentaţia migraţiei. necesitate şi oportunitate într-o lume globalizată, editura militară. 44 implications of the main mathematical methods on marketing decision making process ioana olariu, assistant professor phd student, university “vasile alecsandri” of bacău, romania abstract decision analysis incorporates both the awareness of decision makers, which is located between total confidence and total ignorance and action values assigned to outcomes variants, meaning decision makers preferences. marketing actions are often insecure. under these conditions, to achieve the desired result, the company management shall have decision analysis models based on mathematical theories developed in recent decades. decision analysis is the procedural and formal logic highlights include decision makers a situation and a number of techniques that determine the selection of a solution which solves the problem. methodological approach of this process serves to form makers options. keywords: decision, decision making process, mathematical methods. jel code: m31 decision and marketing decision making interpreted as systemic models, decisions on well-structured marketing problems are systems that have inputs and outputs. in these models, marketing strategies, expressing controllable by management actions interact with the market environment but in which the company is uncontrollable. although the company influences some extent certain aspects of the market, however this process has limited significance and can be considered only long-term and only to a limited extent. the structure of decision-making situations includes the following components1: a) the use of strategies or actions planned marketing efforts and other resources of the company, or combinations of controllable factors; b) market ambiance uncontrollable variables, called state of nature; c) forecasts as probability of occurrence of each state of nature; d) the consequences or results that occur when there is a certain ambience; d) decision criterion according to which all information held will be used to choose the strategy that will be applied to solve the problem. decision theory is applicable to all types of decision situations. each decision problem is a single system with different content and involving different responsibilities. 1 demetrescu, m.c. (2000), metode de analiză în marketing, teora publishing house, bucharest, p. 179 decision making under certainty decisions under certainty refers to situations where, following marketing actions will produce one result. as such, every action possible to generate a single specific monetary outcome, which is known as there is only one state of nature, whose manifestation in the future is known with certainty by the decision maker. solving decision models under certainty is done by selecting the strategy that produces the best result. thus, the problem of choosing an action is transformed into a problem of selecting between consequences. since the financial results can be measured degree of achievement of the objective which the various actions are to attain the highest monetary outcome is the best criterion for evaluation can be found mainly achieve it. decision rule is therefore to choose those actions that result in the largest monetary consequence. the maximization of cash income, for instance, sales, or market share benefit and so on, but subject to the above restrictions that affect search and information concerning costs, time, cognitive ability and analytical decision maker, market and organizational conditions of the enterprise. these restrictions are very important because the information search process should be included, even if decisions under certainty, the determination of significant variables that come into the decision model and setting specific values of these input variables. since decisions under certainty certainly require knowledge of the state of nature will occur, the only difficulty that presents these decisions is the large number of possible strategies, in this case is the need to use methods of operational research, such as: linear programming, additive method, the method of global utility, the electre method, leader method, onicesco method, the method of the coefficient k, ratio method, decision-making table method, the rompedet method. deployment decision making under certainty requires: maintaining a normal flow of information considered, such as the elements involved are controllable variables and their evolution can be predicted accurately. in this case the decision maker is certain that events will evolve so that once the action started, it will coincide perfectly with some model information that he acquired before the onset of the action. approach decisions under uncertainty uncertainty refers to doubt that creates the appearance of a future event. under uncertainty decision should be based on specific criteria evaluated. it can be used several criteria: conservative or pessimistic wald, laplace criterion, savage criterion, hurwicz criterion2. the main sources that generate uncertainty are: quality of information, incompleteness of information and reliability of inference (it is often impossible to give precise correlation between observed facts and conclusion to be inferred). to solve such undetermined problems, it may apply game theory models, fuzzy logic, probability theory. partial decisions under uncertainty are most often found in marketing. for many times, the decision maker has some information so that it is in an intermediate position between the total lack of information and knowledge of the likelihood of states of nature. decisions under the total lack of information 3 are those in which alternative actions lead to consequences that unknown probabilities. such situation arises when there is a basis of past experience to estimate the likelihood of significant natural state. lack of information on probabilities, can exist in each phase of the decision. 2 rațiu-suciu, c. (2009), modelare & simulare economică – breviar, economic publishing house, bucharest, p. 25 3 demetrescu, m.c. (2000), metode de analiză în marketing, teora publishing house, bucharest, p. 199 approach of decisions under risk attitude can be neutral (linear) risk acceptance (convex curve), or rejection cautious towards risk (concave curve). in practice, the manager has a flexible behavior, the curve representing the attitude towards risk is partially convex, concave part (alternate). the methods of measuring the degree of risk you can use the decision tree theory and processes for complex economic simulation technique4. it is necessary that any decision problem, to analyze the consequences of each alternative with great responsibility, seeking the most rational way of handling. management entities often are in a position to make decisions without reliable information on the occurrence of certain events. consequently, the development of decision-making takes place in the interpretation of economic information in terms of probabilities of the occurrence of natural conditions, resulting, significant deviations from initially expected results. group decisions decision solving situations involves many times work groups within organizations. group decisions have certain advantages: a group comes generally with more and better alternative than one person, group decision making is based on common and diverse experience of its members, while one person is not and may be used only personal experience, stronger group members support the implementation of joint decision, which can be a real advantage for the manager. there are some disadvantages of group decisions: the decision takes time (to listen and analyze point of view of each member) for consumption entails significant costs, not always reach a decision group better than individually. there are times when the need to preserve friendly relations negatively affects group decision. optimal decisions to use group: simple majority method, method utilities, electric methods dimensional algorithm deutch and martin etc. marketing decisions in conflict decisions in conflict5 refer to the decisions made to one or more rational opponents rather than to the state of nature, as if making in situations of risk and uncertainty. before deciding on an issue, opponents carefully consider rational decision maker. under conditions of risk and uncertainty, the states of nature are independent of the selection strategy maker. in conflict, this independence does not exist, because the state of nature instead of opponents appears with an interest contrary to that of the decision maker. game theory classifies decisions in conflict based on the number of opponents and the degree of opposition of interests. conclusions content changes taking place in business entities, require a dynamic decision making, continuous improvement. through rigorous delimitation of authority and responsibility, clear wording chances of problems in each area of activity, significantly reducing the area. an important role in information domain plays has improving indicators and parameters considered in evaluating decision alternatives. each decision version, regardless of its nature, will be assessed through a uniform system of indicators so that it could be known all the implications it will have in their practical realization. the emergence of multi-criteria 4 idem, p. 24 5 ibidem, p. 210 and multi operational models and their application in practice is an important step in improving decision-making of economic units. given the large number of decision problems that are addressed in terms of risk and uncertainty, the use of specific methods of the decision will help to improve decision-making economic units. bibliografie 1. ackoff, r.l.; sasieni, m.w. (1975), bazele cercetării operaţionale, tehnica publishing house, bucharest 2. balaure, v., adăscăliţei, v., bălan, c., boboc, şt., cătoiu, i., olteanu, v., pop, n.a., teodorescu, n. (2002), marketing, uranus publishing house, bucharest 3. demetrescu, m.c. (2000), metode de analiză în marketing, teora publishing house, bucharest 4. dumitrescu, m.a.; niculescu, c. (2001), teoria deciziei şi cercetare operaţională, niculescu publishing house, bucharest 5. feldman, e.f., lehrer, t.l. (1966), warehouse location under continuous economies of scale, în „management science” xii 6. green, e.p., tull, s.d. (1970), research for marketing decision, prentice-hall, inc., englewood cliffs, new jersey 7. kaufmann, a. (1967), metode şi modele ale cercetării operaţionale, vol. i, scientific publishing house, bucharest 8. kuehn, a.a., hamburger, m.j., (1963), a heuristic program for locating warehouses, în “management science”, ix 9. nicolescu, o. (1980), economia şi conducerea întreprinderii industriale, didactic and pedagogical publishing house, bucureşti 10. rațiu-suciu, c. (2009), modelare & simulare economică – breviar, economic publishing house, bucharest. (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro influence of national culture on behavior of business: comparative study of slovakia and ukraine nataliia ostapenko taurida national v.i.vernadsky university natayal107@mail.ru abstract this article examines the influence of national culture on the behavior of enterprises by comparing two countries ukraine and slovakia. the data is based on the original author's own research on the enterprises of ukraine and slovakia. the paper is investigated why and how cultural factors (informal institutions) may influence the perception of companies of rules of the game, and the formation of appropriate behavior. on the basis of surveys conducted among enterprises of ukraine and slovakia main conclusions about current formal rules of the game in these countries, perception by entrepreneurs these rules and the formation of certain behavior by them are done. in work on the basis of comparative analysis conclusions about the impact of national culture on the development of entrepreneurship in the national economy are done. the author of the article examines the following indicators: national culture, personal characteristics of respondents, subordination of norms, opportunism, and coherence of formal and informal institutions at the national level. in particular the most important indicators of the perception of norms are: indicators of perception of entrepreneurs of regulation and public policies in the field of entrepreneurship, business productivity, perceptions of bribery and tax evasion, etc. keywords national culture; business; slovakia; ukraine; behavior jel classification z10; d03 1. introduction the main problems of economic policy in the sphere of macroeconomic regulation of development of small business lies in the fact that the development of programs for development and stimulation of small business doesn't consider features of institutional environment of concrete national economy, and is based only on an estimated assessment of efficiency of the concrete "torn-off" actions. at this point, the mechanism of regulation is developed without taking into account existing institutional framework of the national economy, particularly from existing informal institutions rooted in economy. some foreigner authors point out importance of taking into account the existing informal institutions in national economy: north, 1990; von hirschhausen c., 1990; libman a., 2007; domjahn t., 2011. in this case, the traditional and the new institutional theory determines that informal institutions (informal norms of behavior which are forming of habits, customs, mentality and cultural patterns of behavior that shape the behavior of people in society) have a significant impact on economic development. informal institutions are unique to a particular model of the national economy, and the impact of these institutions may negate the effect of any law, which could lead to an institutional trap and reduce the efficiency of development of the national economy. informal institutions shape the 66 influence of national culture on behavior of business: comparative study of slovakia and ukraine interpretation of the entrepreneurs of formal rules of the game, i.e. determine their effectiveness.the sociocultural environment influence entrepreneurial attitudes and motives, the resources that can be mobilized as well as the constraints and opportunities on/for starting and running a business (martinelli, 2004). therefore, to understand the effects of home country institutional constraints on the behavior and performance of business sector, it seems more appropriate to focus on study of affects of culture on this prosses. organizational behavior with respect to institutional pressures is locally specific and differs with respect to experiences and backgrounds of entrepreneurs, nationality, industry and culture (dimaggio, 1988). williamson pointed out, that under incomplete contracting (williamson, 1988) the extent to which agency costs and asymmetric information problems can be mitigated by an appropriate choice of financial contracts depends largely on a country’s contracting environment, which includes both formal institutions, such as legal and economic rules, and informal institutions, such as norms, customs and religions (north, 1990; williamson, 2000). north (1990) observes that the informal constraints that stem from culture have a more pervasive influence than formal laws and property rights in shaping choices in daily interactions. fukuyama (1995) recognizes the trend of similarity in many countries of major institutions of government and economic regulation, accompanied by differences in economic performance, which leads to the assumption that deepseated cultural differences between societies explain the observed difference in performance. aidis r. (2006) identifies the main barriers to the small business sector in various stages of transition, and among the influencing factors on the initial conditions of a country defined geographical factors, cultural and institutional legacy of central planning. according to this in our analysis countries are selected (ukraine and slovakia), which are similar in terms of historical, cultural, institutional development, as well as legal origin (la porta,1999) but at the same time, in these countries at the moment small business sector developing differently. paul g (2001) notes that the institutional environment influences the behavior of enterprises in different ways, and the effects of changes in the behavior of enterprises lead to different economic outcomes. the aim of this research is to investigate the influence of cultural factors (traditions, mentality) on development of small business and productivity of its macroeconomic regulation. 2. literature review. culture culture is a comprehensive system of meanings, symbols, values, and assumptions about what is good or bad, legitimate or illegitimate which underlies the practices and norms in a society (hofstede, 1999). in a very similar way, geertz (1957) noted that culture is a web of meanings, in terms of which human beings interpret their existence and experience, and drive their actions, that is, cultures are models of human behavior and symbolic structures that give meaning to their conducts. culture influences and pervades every aspect of life and, although it is not deterministic, it is subliminal system of thought that reflects the organization of values, norms and symbols of a particular society and influences the interactions and choices of individuals (parsons and shils, 1990). as noted by north (1990) «culture provides a language-based conceptual framework for encoding and interpreting the information that the senses are presenting to the brain» thereby shaping human actors’ perceptions of the external world and influencing their decisions and behaviors. culture also influences how individuals process information and shapes their subjective mental constructs used to 67 ostapenko interpret problems faced in life, which in turn affects their decision-making (north, 1990). in his study of asian societies, weggel (1989) defined culture as the totality of learned behaviors, attitudes, value systems and know-how which is shared and transmitted between members of a larger group. culture is transmitted slowly over time, from one generation to the next, but it also reflects the current environment. in sum, the above discussion suggests that culture influences economic activities through two mechanisms. first, based on the model of williamson (2000), culture conditions formal institutions and hence indirectly affects economic outcomes as suggested by licht et al. (2005). second, culture exerts a direct impact on economic activities through its role as an informal constraint on opportunistic behaviors and through its influence on human actors’ actions and decision-making by shaping their incentives and subjective perceptions of the external world (akerlof and kranton 2000; rabin 1993). direct impact of culture on expectations and preferences was reflected in the works henrich et al., 2001; bornhorst, ichino, schlag and winter, 2005. culture and entrepreneurship culture first of all influences the ways information is processed, thus shaping the patterns of informal institutions (boyd and richerson, 1994). moreover, culture affects patterns of entrepreneurial behavior. cultural norms determine whether a society tolerates profit-making behavior as a prerequisite for entrepreneurial actions. while most studies implicitly understand entrepreneurship and enterprise behavior as a result of person-specific resources and capabilities, empirical evidence indicates that the dominant feature influencing the nature and pace of entrepreneurship is the external environment (peng and heath, 1996; peng, 2000). they define what actors can do, what is expected from them, or they must do, and what is advantageous for them. in this way, they give stability and predictability to economic interaction (dallago, 2000). in institutional terms, enterprise behavior is understood as a reaction to inadequate formal and informal institutions leaving little scope to explain emergent behavior (welter, 2002). another concept draws attention to external political, economic and societal influences on individual behavior, discussing them in terms of formal and informal institutions (hoskisson et al., 2000; peng 2000). one more approach to study development of small business from a position of the institutional theory is based on researches of coherence of formal and informal institutions (welter and smallbone (2005), hernan roxas et al. (2008)). the sociocultural context not only affects the perception of a situation or a rule, but it also affects the evaluation of the alternative behaviors and their consequences (hunt and vitell, 1986). a large number of empirical studies have suggested the influence of national culture on firm performance. national culture has, for example, been shown to have a greater impact on employees than has the organizational culture of the firm (adler, 1986). national culture can influence managerial decision-making, leadership style and human resource management practices (puffer, 1993). all these factors influence a firm's performance in acquiring and deploying resources. giannetti and simonov's (2004) study found evidence that social norms did have some impact on entrepreneurial entry in sweden. the findings from these studies are mixed, but may be analogous to similar research that suggests cultural values and beliefs do have an ability to impact (over and above structural factors) the explanatory power of group guidelines on new firm formation (e.g., davidsson, 1995) some of the existing literature on cultural differences in entrepreneurship suggests that entrepreneurs from different countries are more alike than non-entrepreneurs from the same country (mcgrath and macmillan, 1992). yet, other studies suggest 68 influence of national culture on behavior of business: comparative study of slovakia and ukraine the attributes of entrepreneurs differ drastically across cultures and countries (thomas and mueller, 2000). hofstede (1980) pointed out that greater opportunities for entrepreneurship typically exist in long-term oriented cultures such as korea, taiwan, china and japan. busenitz and lau (1996) also posited cultures that put less value on power distance would favor entrepreneurship. analyzing entrepreneurial behavior from trust-based cultural and sectoral perspectives, welter (2004) conclude that the specific structures of formal and informal institutions, the path dependence of informal rules within cultures and sectors, and incompatible formal and informal institutions assist in explaining certain forms of enterprise behavior in western and eastern europe. culture can also affect behavior and outcomes through its effect on political preferences of individuals about what governments should do: for example, how much government should intrude in economic life, promote competition, regulate the market, redistribute income, run a social security program, or nationalize certain industries and businesses. a number of conceptualizations have been offered in the literature to identify and measure dimensions of national cultures (e.g., hofstede, 1980; schwartz, 1994; schwartz & bilsky, 1987, 1990). the most popular among them are hofstede and world value surveys (tabellini, 2005; inglehart, 2000). 3. methodology in the work we will test such factors as historical heritage, geographical location and cultural heritage (as pointed out aidis r., 2006). from this point of view, i choose ukraine and slovakia for comparative study. these countries are nearby geographical location, they are close by historical development. they long time were under rule of other countries, they are also similar by the communist past, although it should be noted that in ukraine communist regime acted much longer. these countries are similar as well as for cultural development, one nation the slavs, but it should be noted that slovakia is catholic country, and ukraine is orthodox. this work will be carried out on the primary datai.e. own survey data enterprises of ukraine and slovakia. studied indicators are selected on the basis of welter f. individual characteristics, mental and functional at the individual level and the historical, regulatory and structural at level of society. the idea of religion being a determinant of culture draws on max weber’s thesis of a positive relationship between protestantism and capitalism use cultural factors—thrift, hard work, tenacity, honesty, and tolerance—contrast with the xenophobia, religious intolerance, bureaucratic corruption, and state edicts that stifle enterprise. tabellini (2005) measures culture as the “principal component” of four values: trust, beliefs in the importance of individual effort, generalized morality, and obedience (which he considers a negative value), conviction that individual effort is likely to pay off, respect for other people which are inferred from questions on the world values survey. 4. empirical research in table 1 we investigate the quality of the existing rules in the field of entrepreneurship, as well as perception by entrepreneurs of quality of these rules. these figures are quite important, as they define how the enterprise "willing to play" according to the rules (even if they are not effective). table 1 presents percent of 69 ostapenko respondents of enterprises of slovakia and ukraine in terms of agreement with some statements (table 1). table 1 results of survey of enterprises of ukraine and slovak of perception of formal rules of the game t he g ov er nm en t's ac tio ns in th e fi el d of e nt re pr en eu rs hi p is e ff ec tiv e b us in es s ac tiv iti es in m y co un tr y ar e ov er -r eg ul at ed pu bl ic g oo ds in th e st at e ar e al lo ca te d ef fe ct iv el y i a gr ee w ith th e le gi sl at io n in th e fi el d of en tr ep re ne ur sh ip ukr sk ukr sk ukr sk ukr sk completely agree 2,4 0 31,7 26,6 2,4 0 2,4 2,5 rather agree 4,8 7,6 24,4 21,5 7,3 2,6 9,7 7,6 50 on 50 16,7 10,3 31 25,3 12,2 10,4 31,7 10,1 rather disagree 30,9 17,9 4,8 13,9 19,5 18,2 12,2 29,1 do not agree 45,2 64,1 7,1 12,7 58,6 68,9 43,9 50,7 correlation 0,9 0,99 0,998 0,72 source: own authors results of survey as we can see from table 1, between slovaks enterprises there are more opinion that government actions in sphere of entrepreneurship is ineffective (64% not agree), that may consider that slovak enterprises are more involved in the formation of the rules of the game and believe that they can change it. second indicator «business activities in my country are over-regulated» is similar in both countries (correlation 0, 99). so business don’t think that regulation is efficient and optimal, they don’t agree with this. business in both countries also doesn’t think that public goods in the state are allocated effectively. in indicator «i agree with the legislation in the field of entrepreneurship» slovak enterprises is more negative, which can assume, that slovaks may more express their feeling and disagree on certain questions. in table 2 we investigate results of survey of enterprises by parameters of personal characteristics and performance of their business. these indicators reflect the impact of culture on the behavior of entrepreneurs. as we can see (table 2), this indicators is quite different by countries. table 2 results of survey of enterprises of ukraine and slovak of personal characteristics and performance of their business i a m , i n an y ca se , w ill re nd er as si st an ce to a pe rs on u nk no w n to m e i t ru st to un kn ow n pe op le i a m p ro ud o f m y co un tr y i u se d to w or k on ly fo r m ys el f ukr sk ukr sk ukr sk ukr sk completely agree 45,2 60,8 19,1 10,2 40,4 55,7 36,6 43,6 70 influence of national culture on behavior of business: comparative study of slovakia and ukraine rather agree 19 19 26,1 16,4 14,3 20,2 21,9 16,7 50 on 50 19 13,9 28,6 24,1 16,7 16,5 17,1 15,4 rather disagree 14,3 5,1 9,5 31,7 9,5 3,8 12,2 6,4 do not agree 2,4 0 16,6 17,7 19 3,8 12,2 17,9 correlation 0,98 -0,37 0,91 0,92 source: own authors results of survey slovak nation is more likely to assist to unknown persons. but in indicator «i trust to unknown people» slovak nation is more cautious. and we can assume that slovak enterprises is more rely on their own forces, because by indicator «i used to work only for myself» more responders from slovak republic are completely agree, but correlation coefficient compared to ukraine is 0,92. but slovak nation is more proud of their country. in table 3 we present comparative study of enterprises by perception of opportunistic behavior (table 3). table 3 results of survey of enterprises of ukraine and slovak of perception of unscrupulous behavior b ri be is a cc ep ta bl e in s om e ca se s t ax e va si on m ay be a cc ep ta bl e if th e la w is n ot pe rf ec t, it s vi ol at io n is ac ce pt ab le if th e go ve rn m en t is c or ru pt , bu si ne ss is a cc ep ta bl e to le av e in to s ha do w s ukr sk ukr sk ukr sk ukr sk completely agree 28,5 7,6 23,8 5,1 23,7 26,6 52,5 18 rather agree 14,3 7,6 19 1,3 19 17,7 12,5 12,5 50 on 50 23,8 8,9 16,7 8,9 28,6 16,5 15 30,6 rather disagree 9,5 19 9,5 20,3 4,8 16,5 7,5 16,7 do not agree 23,8 57 30,9 64,6 23,8 22,8 12,5 22,1 correlation 0,11 0,58 0,37 -0,07 source: own authors results of survey as we can see from comparative study (table 3), slovak business have more negative attitude to the unscrupulous behavior (opportunistic) – correlation between indicators is small or negative. its means that slovak enterprises are more focused on conscientious behavior within the law, it’s expected that they will rarely break the laws (that is more appropriative to performance of national economy). in table 4 we investigate the level of perception of business development by enterprises (table 4). 71 ostapenko table 4 results of survey of enterprises of ukraine and slovak of perception of business development i a m c om pl et el y sa tis fi ed w ith th e pe rf or m an ce o f m y bu si ne ss b us in es s in s pi te o f ev er yt hi ng m us t a ct ac co rd in g to th e la w c ou ld y ou r co m pa ny d ev el op m or e ef fe ct iv e w ith ch an gi ng le gi sl at io n in th is a re a if i t’ s po ss ib le to ta ke a dv an ta ge o f th e go ve rn m en t f or a br ib e, it is ac ce pt ab le ukr sk ukr sk ukr sk ukr sk completely agree 7,3 23,1 34,2 21,7 61 14,1 28,9 27,8 rather agree 21,9 23,1 19,5 8,2 19,6 14,1 15,8 19 50 on 50 9,8 25,6 19,5 16,2 14,6 17,9 23,7 16,5 rather disagree 22 16,7 12,2 21,7 0 16,6 2,6 12,6 do not agree 39,1 11,5 14,7 32,5 4,8 37,2 29 24,1 correlation -0,89 -0,16 -0,45 0,84 (source: own authors results of survey) as we can see from this study, slovak companies is more satisfied of performance of business (correlation is strongly negative -0,89). so ukrainian enterprises are unsatisfied of business performance, which may assume, that ukrainian enterprises is more paternalistic than slovaks one. but at the same time slovaks don’t believe that business should act according to the law (in spite of its quality). so slovak enterprises is more carry about quality of laws in this sphere, and can act opposite in case the law is ineffective. so statement than ukrainian enterprises is more paternalistic confirms the fact that according to indicator «could your company develop more effective with changing legislation in this area» ukrainian enterprises is more agree with that than slovak ones (correlation is negative -0,45). and last indicator of opportunistic behavior «if it’s possible to take advantage of the government for a bribe, it is acceptable» ukrainian enterprises is more agree with that, that means that enterprises is more subject to opportunistic behavior. 5. conclusions on base of this research following conclusions could be done: 1. national culture may affect the behavior of enterprises in different ways by affecting perception of external world. 2. so slovak and ukrainian enterprises doing business in different ways. both side enterprises mostly disagree with existing rules of the game in sphere of entrepreneurship, but slovak enterprises are more radical in these questions. 3. because of cultural differences enterprises act in different ways in these countries. slovak people are more proud of their country, so they may want to act to give some surplus to country’s budget. this assumption is confirmed by perception by 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regionalism; region; decentralization; administrative-territorial reorganization jel classification o10; r10; r11; r19 1. introduction in the context of globalization process emphasis, some reconsiderations of the role of the state, designed as the main form of government, emerge. on the one hand, the difficulties encountered in economic, monetary matters, and others, lead to over-state organizations creation, such as, the european union, for example, and, on the other, it is feeling the need to increase the efficiency of state policy in finding solutions for solving problems that occur in regional, local plan. in the last decades, the european states have been targeted towards a new model of economic and social development, consisting in the transfer of some prerogatives of the central administrative systems to local communities, to this end, initating regional development policies. the action was determined by the awareness of the important role which regional policies may hold in the balanced development of territories, the goal being the revival of the economic and social development, locally, the economic recovery of more underdeveloped areas, decrease the differences existing among the levels of development of the regions. 2. regionalism, regionalization, conceptual elements the reason for regional policy can be regarded from the perspective of the efficiency which the public authorities (central, local) demonstrate in the use of resources they 76 regionalization, element of economic and social development dispose, namely, the way in which they develop economic and financial policies targeted toward investments encouragement, employment increase, living conditions improvement. among the key factors, determinant for economic, welfare and innovation growth, to be taken into account in regional development balancing, there can be listed: natural and human resources, the development level of technological processes and knowledge, political and institutional framework. the regional process, taking place in europe, is the result of an assembly of phenomena, actions which lead to the formation of a region in a certain territory. in region definition, there are taken into account aspects related to knowledge about territorial issues, appropriate spaces for some activities, allocations of funds, cooperation, partnership. the region, perceived as an homogenous territory by those who inhabit it, is an administrative structure covering a geographic area with cultural, historical, linguistic, economic traditions. according to community charter of regionalisation (art. 1) (gorun, 2009), the region is considered "a territory that, geographically, constitute a net unit or a similar assembly of territories within there is continuity, where population possess certain common elements and wants to keep the specificity and to develop it, in order to stimulate the cultural, social and economic progress." in "statement on regionalism in europe of the assembly of the regions" (gorun, 2009) the region is "the political entity of a level immediately below the state, having certain competences granted by government, its own political powers and responsible before an assembly that had been elected in a democratic manner." referring to the region economic relations it is stated that these are not bounded by borders; there is a freedom in their manifestation, taking into account also the fact that the area of a region may contain a department, a province and an assembly of provinces too. from the perspective of movements that manifest in the regional plan, there are two processes having political and administrative character, that must be addressed: the regionalism and regionalization. regionalism appears as a shift from descendant to ascendant and expresses the desire and the need of communities to get involved and to assume responsibility for the administration of their own problems. shortcomings, regional underdevelopment, community awareness of a better understanding of their own interests in relation to the central structure of the state, constitute elements which give rise to the emergence of regionalism. regionalism is a response of the community towards centralism, the aim being to obtain the right of decision-making at the community level through regional institutions, a more effective formula than that in which the state would be able to establish a unitary framework of regional peculiarities. regionalization is the expression of a "top-down" approach, a consequence of a central political will on issues of local structures, the aim being to reduce regional imbalances. it is a process of administrative-territorial reorganization, initiated by the state, on the basis of a political decision, in which the regions are granted some competences, by the central apparatus, through decentralization or deconcentration formula, so that they should be able to manage their own interests. the perception of region as a homogenous territory and recognition of its identity is made by the state, which, through administrative acts, can act and take action which facilitates its participation in the management of its own affairs. the two concepts, regionalization and regionalism, mutually interact, but they are distinguished by the shape of the movement in regional plan. thus, the regionalization takes into account a development of the whole national territory by reducing economic imbalances, while the regionalism implies the possibility of decisionsmaking at the level of the region, regarding the regional interests and affirmation of identity (culture, traditions), this boundedness being determined by the ascendant path of movement in regionalism. 77 popa regionalization is an administrative action through which the state creates a new level of a country's territorial organisation, a second level of governance, a new below-national entity, but over-local. the process aims at defining new administrative-territorial units, larger areas of cooperation – regions – with the aim to support the actions of balanced development, socio-economic growth of the geographical areas in question. as a process of mobilization, the regionalization is the action by which regions mobilizes themselves "from below", i.e., they become aware of the new opportunities and constraints in the context of international trends and policies (eu legislation) and mobilizes their resources to use the eu financial opportunities and to act strategically alongside the international partners (lähteenmäki-smith, 2004). regionalisation can occur through the process of institutionalization in the relationship with that of mobilization, by which "a region develops itself from a territorial entity to a symbolic space, gradually, taking a more structured form, through the creation of institutions and the establishment of a regional unit, as part of a larger system of regions" (lähteenmäki-smith, 2004; paasi, 1986). from a broader perspective, the phenomenon of regionalization is a process that joins states or regions on the basis of their geographical proximity, from the benefits related to savings in transport and cost information, or from some issues of security or environment. (ciurcanu, 2005; thomson, 1999). the action of regionalisation depend on taking into consideration of some factors referring to eu policies, systems and policies of spatial planning, financing policies, societalgeographical habitats etc. different from the various forms of regionalization definition, it is suggestive the graphical expression of its dimensions (figure 1). figure 1 dimensions of regionalization source: holger 2011, quotes anssi paasi (1996) mentioned by s.tzschaschel&m.michael (2008) in „ist regionale idetität machbar? – zur konstruktion von räumen und identitäten” the two concepts, regionalism, regionalization reflects the shifts that are taking place in the regional plan, interacting each other; their common denominator is decentralization, which involves a multilevel governance. regionalization is in a direct relationship with the territorial decentralization and it is a consequence of these, expressing a process by which the territory of a state is divided into administrativeterritorial units, which have the status of legal persons governed by public law, their own heritage and budgets. conceptually, decentralization refers to the transfer of symbolic dimension production and reproduction territorial dimension building a new territorial form establishment regional unit in spatial structure and social consciousness institutional dimension emergence of institutions and administrative machinery region 78 regionalization, element of economic and social development power, resources or autonomy, from a higher level, the central government, to a lower level, levels which relate to the territorial area, the institutional dimension. in the process of regionalization it interests the relationship that is established among regional structures, their positioning between central and local administration so that these have the necessary authority to balance the actions of central authority. 3. the importance of regionalization for local level economic and social development the creation of the development region in the european union states, requested by the european community, have mainly sought the possibility to develop and implement the strategies, policies and regional programmes of the community, to assort the results expressed in regional statistics, to encourage and concur in attracting the structural funds by the regions of the same state or of different states. within the regional processes, the transformations, the related actions are followed by the stage of regional institutions establishment, namely the regional powers. the change of governance paradigm by shifting to regional governance means reducing hierarchical control and, consequently, increase of self-control, self-determination. decentralization of authority to the regional level has been seen with caution at the eu level, in recent decades, being considered an alternative to traditional relations existing in the structures of governance, the transfer of authority and responsibility to lower levels of government, leading to an increase in the efficiency in setting up opportunities, in administrative problems solving, a better meeting of the regional/local interests and needs, the correct use of the financial resources in relation to established needs. the oecd appreciates the positive role of decentralisation in the strengthening of local and regional governments and of their capacity to formulate and implement policies which lead to competitiveness increase of the regional economy: "local and regional governments, worried that their economies are more and more exposed to world competition, are now expected to influence public policies, so that these can have a real impact on improvement of regional economy competitiveness and of the welfare of the inhabitants" (mihăilescu, 2012). in the context of the current policies of economic and social development of the process of european integration and regionalization, the eu member states have adopted the principle of subsidiarity, introduced by the maastricht treaty, considered a form of social and economic expression of decentralization, local and regional autonomy. this implies the transfer of responsibilities and decision-making competences at regional or local level, but also at national and over-national level. the application of the principle of subsidiarity aims to create abilities for decisionmaking at a level close to the citizen and it reflects that in eu, these decisions respond to community interests and to its need of action, according to the possibilities existing at the national, regional, local level. current relations between the central and local administration are of cooperation, based on the of responsibilities share. the state functions are exercised both horizontally by sharing and carrying out the tasks and responsibilities, among central bodies, and vertically, by share of power among different levels of public administration. the relationship between the central and the local level, concerning sharing tasks, involve changes determined by practical conditions in achieving them. there is the risk of arising significant differentiations among regions, what implies the need to find financial mechanisms able to ensure some offsets, directed to poorer in resources underdeveloped regions, so as to ensure harmonious development conditions, comparable living conditions throughout the country or even within the region. 79 popa taking into account the importance of regional policies in balanced development of territories and the adjustment of imperfect actions of market mechanisms, in european states, there have been institutionalized regional policy instruments towards economic and social development at the local level, economic recovery of the most underdeveloped areas, reducing existent discrepancies. on this way on has been aligned the measures of the european commission, which, paying particular attention to the problem of regional disparities, has initiated a series of actions at european level, referring to regional policies designed for the development of regions. the measures were embodied in the creation of funds designed for the development of regions and institutional mechanisms of their use monitoring, through regional programmes. the incumbency required by the eu commission for the accession candidate countries, to implement the community acquis meant a challenge for the implementation of regionalisation policy, in the countries of central and eastern europe. the rules, procedures and the directions contained in the chapters of the acquis, to which every parliament had to align its legislation, have been the europeanization model, this process reflecting both the impact of these rules on the inland structures, and the variety of in-house actors and of institutions that should uphold the eu rules observance of. the eu has not imposed an exclusive model of regionalization for member states while leaving them the freedom to decide on their own project. in this context, the europeanization and regionalization have meant a "top to bottom" movement, where the states have conducted negotiations with the eu; the adoption of its rules is according to the specific socio-economic structures of the states, the community acquis being a major stake at that stage. the relationship between the eu commission and member states involves rights and obligations, of both parties, in fulfilment of a topics referring to the eu's internal market guaranteeing, its borders securing, compliance with the obligations that come to the member states, the support granted them from the structural funds. the transfer of internal competences of state to below-state levels, in the circumstance of the subsidiarity principle observance of, leads to an increase of the importance of regions and to reducing the state position with reference to its role in solving problems affecting society. central power renounces to its authority exhaustive exercise on different areas, existing cooperative relations between local and state levels. in the meantime, however, regardless of the degree of decentralisation, the state is actual by the control which it exerts in some units of its structures. ensuring the transfer of power towards regions, the process of regionalization, give the possibility to restate policies to meet the local requirements and needs, trend manifested on the entire european area by the variety of regional projects within member states. thus, it can be concluded that one of the aspects of regionalization is its complementary character with globalization. 4. conclusions the concept of regional development is centered on the issues of economic, territorial, areal development, through the use of local and drawn resources, in order to increase the competitiveness of the territory. by stimulating and diversifying economic activities and investments, employment increase, living standards 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(2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro the role of creativity in entrepreneurship maria irina dromereschi technical college “anghel saligny” bacau dromereschi_irina@yahoo.com abstract one of the most important factors to explain the sudden relevance of entrepreneurship, was the importance of creativity as a new source of competitiveness. psychologists argue that being creative means to create something new, original and appropriate reality. creative is characterized by originality and expressiveness, is imaginative, generative, pathfinder, invention, innovation etc. increasing effects of globalization leads to the need creative approach in a market with a high level of opportunity and competition. entrepreneurial factors overlap with many creative features such as curiosity, self-confidence, a high level of energy, responsibility and vision. as a highly complex mental formation, creativity is characterized by a multitude of ways such as productivity, usability, efficiency, value, ingenuity, innovation and originality. the impact of entrepreneurial creativity extends to the whole life of an entrepreneur, and not just during business. success is stimulated by the use of juxtaposition and combination of different ideas that often but not related to the impact on decision making. entrepreneurial creativity should be seen as a competitive force and portfolio of skills. adopting a creative entrepreneurial approach protects us from uncertainty and ambiguity in decision making in the external environment. keywords creativity; entrepreneurship; entrepreneurship creativity; entrepreneurial society jel classification l21; l26 introduction force entrepreneurship is vital for economic growth and provides many social opportunities. entrepreneurial capital investments, such as schools, culture and other institutions to develop entrepreneurial creativity are needed not only to form a "stock" of aspiring entrepreneurs but also in the long term, to maintain leadership in the global economy. when organizations exist to serve the people, the business is striving emotional, vital, innovative, creative entrepreneurs who own welfare maximizing its showcase its full potential human selfless service to others. theory of knowledge excess entrepreneurship (audretsch, 2007) suggests that those environments that are rich in knowledge will tend to generate more business opportunities. less entrepreneurial opportunities will generate a context with a smaller amount of investment in new ideas and knowledge. a consequence of globalization, which changed the comparative advantage of developed countries in physical capital in knowledge capital are becoming entrepreneurial opportunities ubiquitous (audretsch, 2007). entrepreneurship and creativity conceptual approach moving from knowledge to activities based on creativity, innovation, entrepreneurship and imagination was perceived as a substantial change in the 128 the role of creativity in entrepreneurship perception of the economy last decade (van oke et al, 2009). increasing effects of globalization and the impact of technology led to the identification of a greater number of business opportunities, while the market was already a crowded place increased competition (mcmullan js et al, 2006). the difference seems to be time specific creativity tool that allows entrepreneurs to access opportunities in ways that can bring competitive advantage of the firm, company or his organization. this may provide the basis for innovation and business development, and a positive impact on society in general (bilton, 2007). entrepreneurship occurs in all types and sizes of organizations, from small business, corporate internal, to global. entrepreneurship can be defined as the process of creating value for the business and social community by making unique combination of public and private resources exploiting economic opportunities, social or cultural in a changing environment. creativity has been regarded as a construction of ideas or products that are new and potentially useful (amabile, 1998), although in a sense of entrepreneurship should be a link-up between innovation and profitability translated into monetary and social. creativity allows the organization to seize the opportunities that arise as a result of changing environmental conditions (shalley ce et al, 2004). entrepreneurship schumpeterian vision has three central dimensions: innovation, risk taking and proactiveness. innovation is the manner in which the contractor seeks new opportunities, and how ideas are brought to a conclusion profitable. test innovation success is measured rather than market ideas in an actual news. risk-taking refers to the way in which innovation is embedded in, and by the organization, company or community. it also refers to people's willingness to allocate significant resources to opportunities, resources calculated to succeed. proactive behavior is concern, the determination to make things happen, adaptability and breaking rules determined to do things. creativity involves a perceptual response to the environment, which in turn can induce a greater or lesser frequency of creative effort. the term "creative intensity" is used by morris and his colleagues (2003) to illustrate the combined effects of the degree and frequency of creative behavior at the individual, organization or company. individual creativity within an organization enhances global competitive advantage and organizational innovation, while creative teams or groups of people make it possible to further increase this advantage (hirst et al, 2009). there is no universally accepted definition of creativity, although there is some overlap in its interpretation. creativity is human specific and can be defined as a predisposition to generate and promote new in all its forms because it is innate but equally to everyone. creativity is the basis of innovation, which in turn, the engine of progress and the most important factor of competitiveness. innovation is also a defining characteristic of entrepreneurship. creativity educates and more, can be stimulated, in particular through group techniques. superior intelligence is useful creativity, but above a certain threshold inhibits creativity. characteristic of creativity is that excels in identifying problems compared with troubleshooting. a preliminary analysis identifies creativity with imagination and originality of thought moving beyond the ordinary. it can be characterized by overcoming conventional or even breaking the rules. young (1985) defines creativity as a natural tendency to actualize our potential, which involves integration with the intuitive logic. this may involve both an advance in thinking, but it can also keep links with the past. ford and harris (1992) believe it to be a deliberate process and are modifiable to some extent throughout the world. hunter (2007) sees creativity as a result of interaction between the individual and the situation after some appropriate environment or climate. creativity occurs best when exploring routes are flexible, non-predetermined and discovery is possible (amabile, 1983). fillis and rentschler (2006) found that creative solutions need not be complex, especially in business relative to the situation where answers are able to bring success to the organization. 129 dromereschi connections between creativity and entrepreneurship connections between creativity and entrepreneurship were made by whiting (1988) and lee (2004). in 1974, stein argued about creative ability and entrepreneurial capacity building that are separate, so challenged in 1984 by gilad. whiting (1988) identified independence, the desire to achieve, curiosity, self-confidence and deep involvement in a task that five main characteristics of creative individuals as selfconfidence, perseverance, a high level of energy, risk-taking calculated and the need to have been regarded as the top five characteristics of individual entrepreneurship. other relevant factors include the use of initiative and flexibility. the existence of differences between being creative and being an entrepreneur does not exclude duplication. in 2007 fillis observed stability factors creative entrepreneurs over time. entrepreneurship is seen as an important contributor to economic growth and job creation while understanding the impact on the process of creativity is crucial (baumol, 2002). entrepreneurial creativity entrepreneurial creativity was defined as the generation and implementation of new (amabile, 1997). entrepreneurial creativity is a continuous process: there before, during and lifetime of a business, it is a result of social context and individual decision (fillis i & rentschler r, 2006). entrepreneurial creativity requires a combination of intrinsic motivation and extrinsic motivation certain a motivational synergy that results when strong levels of personal interest and involvement combined promise of rewards: confirmation of competence, support for skills development and achievement in the future (amabile, 1997). those organizations that are prepared to recognize creative accomplishments are then likely to encourage creative behavior. a model driving style democracy and participation facilitates creativity (nystrom, 1979). and the vision of a leader is an important factor in managing creative people (becherer r.c. et al, 2008). this vision must be communicated through informal and formal channels appropriate and at all levels of management. an organizational culture that facilitates risk-taking is also able to enhance the creative achievements. individual or team creativity is often at the root of innovation. akehurst (2009) believes that, instead of focusing on individual talent, organization leaders should be more concerned with creating and sustaining a domestic environment supportive of collective support for creativity and innovation. entrepreneurship bottom up, where creative thinking and innovative behavior by the employer, was referred to as intrapreneurship (huse m et al, 2005). therefore, an entrepreneurial culture can have a positive effect on the climate of creation. mumford (2002) and amabile (2004) found that leader support was positively related to the level of creativity of employees. therefore, it can be assumed that an entrepreneurial culture is more likely to result in support of leader as an entrepreneur than other forms of management, employee empowerment through decision making. entrepreneurial creativity – european perspective entrepreneurship is manifested in the economy as a multiplicity and variety of forms, with very different results not only reflects the economic welfare and financial. similarly, entrepreneurship is correlated with technological development, job creation and reducing social inequities or issue of environment. the process of globalization and the global crisis of recent years have favored a series of structural changes deeply felt in the business plan. a pressure increased competitiveness enterprise, which resulted in an increase in productivity by using the new technologies and process innovation. in addition, developments in information and communication technology have led to creating new markets, which have revolutionized production processes in 130 the role of creativity in entrepreneurship many economic sectors: industry and, in particular, the service sector. advanced technology and low cost transmission remote data have helped to facilitate entrepreneurs' access to knowledge and networks cooperation, enabling them to operate internationally. new opportunities have stimulated entrepreneurship and creativity, which are considered as engines of economic development 2020. in europe, are created annually 4.1 million jobs only business start-ups. entrepreneurial policies are more closely correlated with innovation, geared at creating new products and services by exploiting both meanings of the knowledge economy. "europe 2020" is the european union's strategy for growth, with the time horizon of 2020. in a rapidly changing world, the eu wants to become a smart, sustainable and inclusive growth. smart growth concerns an economy based on knowledge and innovation. sustainable development requires competitiveness and efficiency in resource use. inclusive growth relates to a higher rate of employment in the economy, generating economic, social and territorial cohesion in the eu. these three priorities are mutually supportive and are able to help the eu and member states to achieve a higher level of employment of labor productivity and territorial cohesion. in fact, five major goals are set on employment, innovation, education, social inclusion and the environment to be achieved by 2020. a number of factors were identified as determinants for the development of entrepreneurship. they were grouped into six categories which contain a number of elements influencing entrepreneurship regulatory framework, market conditions, access to financing, creation and dissemination of knowledge, entrepreneurial skills, culture and innovation, creativity, education and entrepreneurship. entrepreneurial creativity is manifested in five areas: personal development (achievement technology, creativity, entrepreneurial skills, people skills), enterprise (new business models, venture management, innovation management), opportunities (discovering opportunities, pursuing opportunities, moving with speed), customer (creating customer, winning customer, retaining customer) and competition (competitive advantage, competitive strategies, change management).the trends that will provide opportunities include: green trend, cleanenergy trend, organic-orientation trend, economic trend, social trend, health trend, and web trend. the sources of new ideas are: consumers, existing products and services, distribution channels, (federal) government, research and development. given that unemployment is a matter of concern in many world economies, entrepreneurship is seen as a viable solution. to stimulate the development of entrepreneurial activity, the first step to take is to understand the complexity of national ecosystems and their specific characteristics. the private sector can contribute significantly to the development of entrepreneurship by implementing quality programs: training sessions, events and competitions for entrepreneurs just starting out, mentoring programs and support for start-ups or information sessions about existing funding opportunities. facilitating access to accelerators, incubators and co-working spaces is another very important point, along with further promotion of successful models and correct reasons for being an entrepreneur. references akehurst, g., comeche, j.m. and galindo, m-a. (2009), “job satisfaction and commitment in the entrepreneurial sme”, small business economics, vol.32, pp.277-289. amabile, t. (1983), the social psychology of creativity, new york, springer verlag. amabile, t. (1997), “entrepreneurial creativity through motivational synergy”, journal of creative behavior, vol.31, no.1, pp.18-26. amabile, t. (1998), “how to kill creativity”, harvard business review, vol. 76, no. 5, pp.77-88. 131 dromereschi amabile, t.m, schatzell, e.a., moneta, g.b. and kramer, s.j. (2004), “leader behaviours and the work environment for creativity: perceived leader support”, the leadership quarterly, vol.15, pp.5-32. audretsch, david b.(2007), the entrepreneurial society, new york: oxford university press. audretsch, david b., max keilbach and erik lehmann (2006), entrepreneurship and economic growth, new york: oxford university press. baumol, w. (2002), the free market innovation machine: analysing the growth miracle of capitalism, princeton university press, princeton. becherer, r.c., mendenhall, m.e. and eickhoff, k.f. (2008), “separated at birth: an inquiry on the conceptual independence of the entrepreneurship and the leadership constructs”, new england journal of entrepreneurship, vol.11, no.2, pp.1 3-27. bilton, c. (2007), management and creativity: from creative industries to creative management, blackwell publishing, oxford. consultation on an action plan on entrepreneurship, (2012), eu commission, available at http://ec.europa.eu/enterprise/newsroom/cf/ entrepreneurship 2020 action plan, available at http://ec.europa.eu/enterprise/ policies/sme/public-consultation/index_en.htm fillis, i. (2007a), ‘a methodology for researching international entrepreneurship in smes: a challenge to the status quo’, journal of small business and enterprise development, vol.14, no.1, pp.11 8-135. fillis, i. and rentschler, r. (2006), creative marketing: an extended metaphor for marketing in a new age, palgrave macmillan, basingstoke. ford, d.v. and harris, j.j. (1992), “the elusive definition of creativity”, journal of creative behavior, vol. 26, no. 3, pp. 186-198. gilad, b. (1984), “entrepreneurship: the use of creativity in the marketplace”, journal of creative behavior, vol.18, pp.1 51-161. hirst, g., van knippenberg, d. and zhou, j. (2009), “a cross-level perspective on employee creativity: goal orientation, team learning behaviour and individual creativity”, academy of management journal, vol.52, no.2, pp.280-293. hisrich, r.d., peters, m.p, sheperd, d.a.(2006), http://ebook download.cba.pl/ebook/free-entrepreneurship-8th-edition-robert-d-hisrich michael-p-peters-dean-a-shepherd-ppt.html hunter, s.t., bedell, k.e. and mumford, m.d. (2007), “climate for creativity: a quantitative review”, creativity research journal, vol.19, no.1, pp.69-90. huse, m., neubaum, d.o. and gabrielson, j. (2005), “corporate innovation and competitive environment”, international entrepreneurship and management journal, vol.1, pp.313-333. lee, s.y., florida, r. and acs, z.j. (2004), “creativity and entrepreneurship: a regional analysis of new firm formation”, regional studies, vol.3 8, no.8, pp.879-891. mcmullan, j.s. and shepherd, d.a. (2006), “entrepreneurial action and the role of uncertainty in the theory of the entrepreneur”, academy of management review, vol.31, no.1, pp.132-152. morris, m. h., schindehutte, m. and laforge, r. w. (2003), “the emergence of entrepreneurial marketing: nature and meaning” in hills, g. e., hansen, d. j., solomon, g. t. and winslow, e. k. research at the marketing/entrepreneurship interface, university of illinois, chicago. mumford, m.d., scott, g.m, gaddis, b. and strange, j.m. (2002), “leading creative people: orchestrating expertise and relationships”, the leadership quarterly, vol.13, pp.705-750. nystrom, h. (1979), creativity and innovation, john wiley and sons, chichester. 132 http://ec.europa.eu/enterprise/%20policies/sme/publichttp://ec.europa.eu/enterprise/%20policies/sme/publichttp://ebook-/ http://ebook-/ the role of creativity in entrepreneurship shalley, c.e., zhou, j. and oldham, g.r. (2004), “the effects of personal and contextual characteristics on creativity: where should we go from here?”, journal of management, vol.30, pp.933-958. van oke, a., munshi, n. and walumbwa, f.o. (2009), “”the influence of leadership on innovation processes and activities”, organizational dynamics, vol.38, no.1, pp.64-72. whiting, b.g. (1988), “creativity and entrepreneurship: how do they relate?”, journal of creative behavior, vol.22, pp.1 78-183. young, j.g. (1985). “what is creativity?”, journal of creative behavior, vol. 19, no. 2, pp. 77-87. 133 studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro the eu accession and the impact on romania’s foreign trade and comparative advantage adrian negrea university of oradea ngr_adrian@yahoo.com abstract romania’s accession to the eu was a difficult task, but doable. however, the results of this accession are only now taking shape in the form of export orientation and competitiveness. this paper thoroughly analyses the aspects regarding romania’s foreign trade, based on the classification used by lall (2000), with the data provided by the national institute of statistics on the combined nomenclature xxii sections, covering the 1991 – 2012 period. furthermore, the paper addresses the concept of comparative advantage based on the lafay indicator of romania’s foreign trade during 1991 2012. the indicator is calculated based on the statistical data offered by the national institute of statistics of the combined nomenclature with its xxii sections combined with lall (2000) classification. the conclusions based on prior results try to assess whether the accession to the eu has had a beneficial or harmful effect on romania’s international trade and its comparative advantages. keywords comparative advantage; competitiveness; commercial policy; trade flows; manufacturing jel classification f10; f14 1. the eu accession romania’s accession to the european union involved a series of decisions that had an impact on all international trade flows. the european association agreement stipulated that romania needed to gradually eliminate all the customs duties that it registered with eu countries, and had to align national tariff duties to those applied in the eu. this process involved the implementation in romania of the same trade policy valid for the rest of the european countries. based on berinde (2001, 2009) under the common commercial policy, romania will have to understand and adapt to all three dimensions of the eu, namely: the multilateral, the bilateral and unilateral dimensions. romania has implemented all the aspects of international negotiations, treaties and other agreements concluded by the eu accession. all agreements and treaties signed by romania before joining will become void, romania revoking them unilaterally. the multilateral dimension refers to all the negotiations and agreements conducted under the auspices of the world trade organization (wto), an organization of 157 countries and territories covering over 95% of world trade in goods and services. by the virtue of participating at the activities conducted under the patronage of the wto, the eu is promoting the spirit and own values through international trade flows. at these meetings, a great emphasis is placed on the liberalization of international trade by removing tariff and non-tariff barriers on goods and services, covering also aspects of competition policy in the international market, to avoid distortions arising in the practice of unprincipled policies regarding trade. according to giurgiu (2008) and berinde (2009) the bilateral or regional dimension, adjacent to wto negotiations, 54 the eu accession and the impact on romania’s foreign trade and comparative advantage covers all the bilateral treaties between the eu and various international countries. generally, the treaties are structured according to their purpose: economic partnership agreements (epa), free trade agreements (fta), custom union agreements (cua), and partnership and cooperation agreements. the same authors believe that the unilateral dimension combines all the facilities offered by the eu to developing or least developed countries, in order to encourage the export of goods and services of these countries towards the european internal market. the combination of the above mentioned factors, drove romania to abolish its trade tariffs in a determined period of time, all the local companies suffering a steep production overhaul due to a massive increase of european imports. the impact of this accession on the country’s foreign trade and comparative advantage will be studied in the following chapters. 2. the impact on romania’s foreign trade export trend analysis is based on the classification used by lall (2000), with the data provided by the national institute of statistics regarding the combined nomenclature xxii sections, covering the 1991-2012 period. the following indicators are calculated as the sum of values registered by the specified nomenclature sections. a. resource-based manufacturing (rb): i livestock and animal products; ii vegetable products; iii animal or vegetable fats and oils; iv prepared foodstuffs, beverages and tobacco; v mineral products; ix wood and articles of wood, except furniture; x pulp of wood, paper, paperboard and articles thereof; xiii articles of stone, plaster, cement, ceramic, glass and similar materials. b. low-technology manufacturing (lt): viii raw hides and skins, leather, furskins and articles thereof; xi textiles and textile articles; xii footwear, headgear, umbrellas, and similar articles; xv base metals and articles of base metals; xx miscellaneous manufactured articles. c. medium technology manufacturing (mt): vi chemical products; vii plastic, rubber and articles thereof; xvi but only 84 boilers, turbines, engines, mechanical apparatus and devices, parts thereof; xvii vehicles and associated transport equipment. d. high-technology manufacturing (ht): xvi but only 85 machinery and mechanical appliances and electrical equipment; sound and television image recorders and reproducers; xviii optical, photographic, medical or surgical instruments and equipment and similar; e. other transactions (ot): xxii goods non-included in the other sections of the combined nomenclature the following tables will provide a glimpse on the evolution of trade flows during the analyzed period. the sum of values registered by the specified nomenclature sections mentioned above will be divided by the total amount of exports, so that all the results will be highlighted in percentage. exports run by national producers during 1991 – 2012 can be analyzed based on the data presented in the table below. 55 negrea figure 1 exports run during 1991 – 2012 based on lall (2000) classification, expressed in percentage source: own computations based on the figures published by the national institute of statistics in the monthly trade bulletin according to the table above, one can observe a cyclic evolution of romanian exports to foreign markets. based on the data presented, it can be seen that until 1998, lowtechnology manufacturing held the first position in total exports, but after that, registering a continuous regression in the next period. also, the same table shows how medium technology manufacturing value declines in the period 1992 – 2003, followed by a period of exponential growth, a trend that will continue in the near future. the most significant increase is recorded by high-technology manufacturing. this development can be caused by foreign direct investment in domestic production capacity, increasing its value, especially in the automotive industry. this trend can be seen in the table 1, which analyzes the evolution of romania’s comparative advantages to the rest of the world. this table shows a shift from a resource-based manufacturing and low-technology manufacturing exporting economy, to a medium and high-technology technology manufacturing exporting economy, as in similar cases recorded in the developed western economies. based on future governmental intervention through fiscal subsidies and credit guaranties will encourage future investment in this field, augmenting the sustainable development of national producers and increasing the value of exports of medium and high technology manufacturing products. passing on to the analysis of imports, we see a different picture of what was presented previously. according to the data analyzed in the table below, the highest share in total imports is held by resourcebased manufacturing. this dominant trend in total imports continued until 1997, and may ascribe on the consumer goods shortages and industrial plant closures that the romanian market was facing at the time. however, this trend does not explain how a country endowed with natural resources, holding the fifth largest agricultural area in the eu, registers the highest values of imports in the resource-based manufacturing section. we consider that the lack of national producers and the closures combined with the de-industrialization effect have made romania suffer a decline in this field. 56 studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro table 1 evolution of lafay indicator regarding romania’s global trade between 1991 – 2012, based on lall (2000) classification 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 resourcebased manufacturing -0,175 -0,123 -0,107 -0,076 -0,072 -0,057 -0,050 -0,044 -0,020 -0,034 -0,042 -0,028 -0,037 -0,039 -0,035 -0,028 -0,032 -0,030 -0,032 -0,026 -0,025 -0,029 lowtechnology manufacturing 0,129 0,106 0,146 0,140 0,145 0,134 0,144 0,151 0,121 0,120 0,120 0,110 0,118 0,118 0,102 0,090 0,079 0,056 0,035 0,032 0,028 0,028 medium technology manufacturing 0,064 0,042 -0,017 -0,034 -0,041 -0,047 -0,053 -0,065 -0,064 -0,050 -0,059 -0,071 -0,072 -0,072 -0,063 -0,052 -0,050 -0,037 -0,014 -0,013 -0,015 -0,008 hightechnology manufacturing -0,023 -0,021 -0,025 -0,031 -0,030 -0,027 -0,035 -0,038 -0,038 -0,038 -0,019 -0,013 -0,011 -0,008 -0,006 -0,001 0,002 0,012 0,011 0,007 0,011 0,006 other transactions 0,004 -0,004 0,003 0,001 -0,002 -0,004 -0,007 -0,005 0,001 0,001 0,001 0,002 0,002 0,001 0,001 0,001 0,000 0,000 0,000 0,001 0,001 0,003 source: own computations based on the figures published by the national institute of statistics in the monthly trade bulletin 57 studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro figure 2 imports run during 1991 – 2012 based on lall (2000) classification, expressed in percentage source: own computations based on the figures published by the national institute of statistics in the monthly trade bulletin further analyzing the value of imports from the low-technology manufacturing perspective, the trend is apparent cyclic, with periods of growth, maturity and decline. the peak of low-technology manufacturing imports is achieved in 1999, and that due only to an increase in textile lohn contracts. the growth of medium technology manufacturing value is recorded in the period 2000 – 2008 and occurs due to extremely high demand from local consumers of goods, especially cars from the european market. if the combined nomenclature is analyzed, it can be seen that the value of auto vehicles imports have tripled from 2004 to 2007. the decline is due to the financial crisis, but as one can see, the trend is towards growth, a sign that once economic growth returns the consumption growth based on imports will soon follow. high-technology manufacturing tend to grow during the years 1991 – 2000, after which a stable period in terms of the percentage held in total imports during the period 2001 – 2008 follows, although in terms of value, it records an annual growth. starting with 2009, their share in total imports is beginning to rise, a sign that this segment can climb on the podium as second place in importance, ahead of resourcebased and low-technology manufacturing. we consider that this would be a positive development, but only if the imported goods are intended for a productive purpose, not only for personal consumption. 3. romania’s comparative advantages the lafay indicator can be used when considering the comparative advantages of the commercial flows, in order to express the competitiveness of a certain field of the economy compared to the rest of the world, according to the formula: 58 the eu accession and the impact on romania’s foreign trade and comparative advantage ∑∑ ∑ == = + + ⋅             + − − + − ⋅= n j i j i j i j i j n j i j i j n j i j i j i j i j i j i ji j mx mx mx mx mx mx lfi 11 1 )()( )( 100 where: xj – represents the exports of the group or product j; mj represents the imports of the group or product j. based on the previous formula and in conjunction with the data provided by the national institute of statistics regarding the combined nomenclature (cn) for all the xxii classes, the data registered in euro during 1991 2012, and combined with lall (2000) classification, the lafay indicator was calculated in table 2 in the annex. the table presents huge discrepancies between the sections. as it can be seen, romania’s comparative disadvantages in the resource-based manufacturing are pictured as chronic, during the entire period analyzed. this represents a big question mark for the decision makers, because romania has the fifth largest agricultural area and is endowed with all the earth’s natural resources. i consider that not all the agricultural land is cultivated, and there is a lack of production companies in this field, able to process the goods and attach a higher economic value. low-technology manufacturing seems to be the sector that registers a comparative advantage during the entire analyzed period. this phenomenon is due to low payments that are received in this sector. because this is a high labor intensive sector, if the salaries went up, romania would lose its competitive edge in favor of other eastern asian countries. the medium technology manufacturing sector seems to register a chronic comparative disadvantage, but this trend is experiencing reparation. due to the increased exports of cars, and a severe contraction regarding imports due to the financial crisis, the figures show a future transformation from comparative disadvantages to comparative advantages in the near future, and only if the exports increase. a point to notice is that the analysis of comparative advantage indicators of romania shows a complete absence regarding the comparative advantages in the medium and high technology intensive manufacturing, but highly competitive in the labor intensive low-technology manufacturing. the question that should be asked is whether it is worth encouraging these sectors in which a comparative advantage is registered, or should the government focus on encouraging and developing the medium and high-technology manufacturing sectors? 4. conclusions the conclusions of this paper state that romania’s economy need a more effective change of the production process. it is inadmissible that a country with the fifth largest agricultural area and endowed with all the natural resources register massive imports of resource – base manufacturing. at the beginning of the 1990s that was due to a lack of consumer products on the romanian market, but nowadays, this is due to a lack of producers in this sector. the value of imported mineral resources, holding the most significant percentage when this indicator is decomposed, highlights the negative effect of the restructuring process. due to lack of interest, many industrial complexes vanished because they were privatized and sold for scrap metal, determining the rest of the economy to import mineral resources from abroad. the 59 negrea second place held by this sector in overall imports with the perspective of holding this place for the next period, it’s a problem that needs to change. in my personal opinion, measures that attract foreign direct investments in this sector combined with governmental credit guarantees and a lax fiscal policy should boost internal production, changing the course from a comparative disadvantage to a comparative advantage. attaining and maintaining a comparative advantage in the low technology manufacturing sector through the hole analyzed period, is possible only because of the low wages in these sectors, especially textiles and footwear. an increase of wages through governmental influence to 1.000 lei, would influence negatively the future maintenance of the comparative advantage. if this will take place, the investors may shift their orders to lower wages asian countries. a remarkable twist from comparative disadvantage to comparative advantage will be recorded in the mediumtechnology manufacturing, due to foreign direct investments realized by renault and ford. this trend will be maintained in the next period, due to a planned increase in the production of auto vehicles suggested by the two renowned producers. in my opinion, this sector should benefit from government intervention through stimulating financial schemes and credit guarantees, in order to increase production of internal suppliers, in order to maintain a high volume of internal intermediate costs, that will help a sustainable development of the national economy. references berinde, m., giurgiu, a. (2005), aderarea româniei la uniunea europeană, oradea, editura universităţii din oradea. berinde, m. (2009), uniunea europeană și integrarea economică regională, bucurești, editura tribuna economică. burnete, s. (1999), comerţ internaţional. teorii, modele, politici, bucurești, editura economică. cerchez, o. (2007), eficiența economică a comerțului exterior, bucurești, editura logos. drăgan, g. (2004), fundamentele comerţului internaţional, bucureşti, editura ase. giurgiu, a. (2008), comerț internațional și politici comerciale, oradea, editura universității din oradea. lall, s. (2000), the technological structure and performance of developing country manufactured exports, 1985-1998, oxford development studies. porter, m. (2004), competitive strategy: techniques for analyzing industries and competitors, gardners books. sută, n. (2000), comerț internațional și politici comerciale contemporane volumul i, bucurești, editura eficient. sută, n. (2000), comerț internațional și politici comerciale contemporane volumul ii, bucurești, editura eficient. this paper is suported by the sectorial operational programme human resources development (sop hrd), financed from the european social fund and by the romanian government under the contract number sop hrd/107/1.5/s/82514. 60 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro considerations on consumer perceived risk laura cătălina ţimiraş “vasile alecsandri” university of bacau timiras.laura@ub.ro abstract in this article we identified a number of factors influencing the consumers’ perceived risk. in the first part we conducted a review of the main issues that define the perceived risk by the consumer at the time of purchase, some of the lines of action of the organizations to diminish this risk perception and a number of influencing factors presented in the literature, with significant impact on the intensity with which risk is perceived by consumers. the second part of the article is based on the statistical information regarding e-commerce market, market in which the perceived risk plays an important role in the purchasing decision. thus, based on available official statistics provided by eurostat we have revealed the existence of certain links between electronic commerce and orientation towards risk and income levels, age and consumer educational level. the review is not intended to be exhaustive, the study taking into consideration only those links that can be identified from using official statistical data. keywords perceived risk; factors influencing perceived risk; online market jel classification m31 introduction to the consumers perceived risk in the process of purchasing consumer perceives a risk, which can be defined as (ashley, 1995) „… that level of risk a consumer believes exists regarding the purchase of a specific product from a specific retailer, whether or not that belief is factually correct”. the author identifies six categories of perceived risk, as follows: • functional – refers to extent to which the product raise up to expectations; • physical – refers to the extent to which the product may bring personal injury; • social – refers to peer opinion on purchased product; • psychological – refers to the extent that the purchase is the right thing; • financial – refers to the affordability of purchase in terms of price; • time refers to the time and effort required by the purchase. the extent to which these risks are perceived varies from one consumer to another, from one product to another and even from one purchase to another for the same consumer or product, depending on the context of acquisition. there are therefore a number of factors acting on the intensity with which the risk is perceived by consumers, some of the influences being generally valid for most consumers and for most purchased products. the perceived risk is directly dependent on the degree of novelty of a product. this is maximum for products that are new and decreases for products for which there is an prior experience. regarding the raised issue, it is estimated that only a small part of the brand new products succeed beyond the launch phase, the associated risk factor representing brakes in purchasing decision. also, in the case of new products is well known that the diffusion rate is relatively slow, risk of first procurement being 203 ţimiraş undertaken initially by a small number of customers (innovators). on the other hand, expenditures associated with r&d of new products are huge, so that the companies introducing new products on the market must have the resources to not be affected financially until the diffusion of new products grows. under the these circumstances, it is obvious that the risk that consumers perceive in relation to new products bring organizations facing a difficult decision, ie either make the decision to launch new products (which may or may not pass the start-up phase and, also involve significant expenditure) or decide to become imitators of existing products launched by competitors (in which case the associated expenditures are lower) and perceived risk by consumers is diminished. however, such a decision may be influenced by the organization's reputation in the market, the perceived risk associated with a new product launched by a prestigious company being much lower than that associated with a similar product in terms of the degree of novelty, but released by little-known organization. the financial risk associated with entry into new markets is significant for many producers, context in which firms use established brands to enter new markets, extending the line (using a known brand for placing a product in the same class of products) or using extension of brand (using a known brand for placing a product in a different class of goods) (aaker and keller, 1990). this decision is based on the fact that consumers perceive notorious brands as less risky, fact that increases the chances for first-time purchases (in srivastava & sharma, 2011 taken by: baker et al., 1986; de chernatony, 2001; dowling & staelin, 1994; de ruyter and wetzels, 2000), so that one of the tools at the disposal of organizations to reduce the perceived risk by the consumer is the brand. it is known that the level of trust between brand, and more brand loyalty, and perceived risk associated with the purchase of a product exists a reverse link. the more the brand enjoy greater trust/loyalty, the less is the perceived risk by the consumer. in fact, the intensity of risk aversion varies from one consumer to another, consumers who show a high level of risk aversion being those who tend to be more loyal (matzler, grabner-kräuter & bidmon, 2008). organizations efforts to obtain consumer loyalty to the brand is focused on positioning strategies that are designed to educate consumers about the cause for which their products are the best choice compared to competing products, the development of successful positioning strategies having a real effect in reducing the risk for purchases that have both low and high levels of involvement (tian-que, 2011). beyond the indisputable role of implementing successful positioning strategies in reducing the perceived risk by consumers and obtaining consumer loyalty, organizations, as owners of premium brands, are significantly affected by the counterfeiting. firms offering counterfeit goods illegally use the notoriety of a certain brand, benefiting from its value. this illegal practice extended worldwide in all market sectors, generating real damage to brand image, leading to falling consumer confidence and thus increasing consumers' perceived risk in relation to the subject of counterfeits brands. in 2000, international trade with counterfeit goods was estimated at $ 100 billion and had between three and six percent of trade in goods (delener, 2000). another element that generates differences on consumers' perceived risk is the value of the product to be purchased. from this point of view there are products that involve a high degree of perceived risk (expensive products, long-use products etc.) and products which do not involves a high degree of risk (consumer goods, involving a reduced effort in acquisition, etc.). finally, two products launched by organizations from different countries will enjoy a different associated perceived risk depending on the consumer experience in relation 204 considerations on consumer perceived risk to the products originally from the respective countries. this difference is generated precisely by what the literature calls "country of origin effect," defined as "the extent to which the place of manufacture influences product evaluations" (gurhan-canlia & maheswaran, 2000). country of origin refers to the place where the product was manufactured or assembled as identified by the "made in" or "manufactured in". the effect of country of origin and brand awareness can generate a synergistic effect on consumer perception. the well-known brands were born in countries rated favorably by consumers at least in terms of covered product category, their very existence contributing to favorable or unfavorable perceptions about the country of origin. in this case, brand image and country of origin effect will contribute together to reduce the risk perceived by the consumer. if the producing country does not enjoy positive acclaim, country of origin effect can affect both strong and weak brands. thus, research has shown that where a product was manufactured in a country unfavorably evaluated, even when it is sold under well-known brand, the latter effect may not be able to destroy entirely the country of origin effect (chu chang, chen & wang 2010). on the other hand, in the context of the increasing number of multinational companies and therefore the manufacture of products / components in a number of countries, the assessment of the effect of country of origin becomes difficult. thus, consumers can identify certain notorious brands with the country of origin of the company, even if those products have been processed in other countries (shirin & kambiz heidarzadeh, 2011), which, in terms of perceived risk will be an advantage. influencing factors on perceived risk by consumers in the online market in europe online shopping, as is well known, is associated with a high level of perceived risk. this is why further on, based on the official eurostat statistics, we sought to identify a number of factors influencing the use of electronic commerce and thus the perceived risk as restrictive factor in buying in this king of market. in eu countries in 2013, 47% of the total population and 61% of internet users have made online purchases. the differences are still great from country to country. thus, in romania, in 2013, only 8% of the population has made online purchases, while in the uk and denmark percentage was 77% (table 1). it is obvious that the standard of living of the population influence the access to the internet and thus manifesting as buyers in the market of electronic commerce. this is why it is relevant the comparison between countries in terms of percentage of those who have made online purchases in total internet users. thus, given this indicator, we found major differences between countries, online purchases being mainly specific to countries with a standard of living above average, while the last position in this regard (percentage of people who purchases online in total people who have used the internet) lies romania and bulgaria. 205 ţimiraş table 1. proportion of people who made online purchases in the total population and in the total number of persons who used the internet, and gdp per capita (data for the year 2013) country % in total population % in total individuals who used internet within the last year gdp / inhabitant european union (28 countries) 47 61 25700 belgium 48 57 34500 bulgaria 12 22 5500 czech republic 36 48 14200 denmark 77 81 44400 germany 69 80 33300 estonia 23 28 13900 ireland 46 57 35600 greece 25 40 17400* spain 32 43 22300 france 59 70 31300 croatia 26 39 10100 italy 20 32 25600 cyprus 25 37 19000 latvia 32 42 11600 lithuania 26 37 11700 luxembourg 70 74 83400 hungary 28 38 9900 malta 46 65 17200 netherlands 69 73 35900 austria 54 66 37000 poland 32 49 10100 portugal 25 38 15800 romania 8 15 7100 slovenia 36 49 17100 slovakia 44 55 13300 finland 65 71 35600 sweden 73 76 43800 united kingdom 77 85 29600 * 2012 data source: eurostat, 2014 it is evident, therefore, that a potential factor braking online purchases is the purchasing power of the population, those with a high standard of living assuming greater risk in online purchases. of course, the large share of those who buy on the internet in the richer countries of europe is justified by custom developed for such purchases, usually formed also in the context of a high standard of living. analyzing the relationship between the percentage of those who used the internet and have made online purchases and gdp / capita in the 28 eu countries, we can confirm the idea that there is some link between the living and the habit of making purchases on the internet. thus, as shown in figure 1, about 50% of the variation in the percentage of those who used the internet and have made online purchases is explained by the variation in gdp / capita (figure 1). 206 considerations on consumer perceived risk r2 = 0.4836 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 0 20 40 60 80 100 internet purchases by individuals percentage of individuals who used internet within the last year g d p / in ha bi ta nt figure 1. the relationship between the percentage of those who used the internet and have made online purchases and standard of living (expressed as gdp / capita) in the 28 eu countries (data for the year 2013) * for greece, not having data for gdp / capita in 2013, was considered the indicator of 2012 source: processing by eurostat, 2014 the relationship between income and inclination to electronic commerce is perhaps the most obvious when making a comparative analysis, at state level, of the share of population who made online purchases in the total population that used the internet for the category of people by income levels (table 2). thus it appears that (except for a few isolated cases) in all eu countries revenue growth was accompanied by a greater inclination to buy on the internet (those on the first groups by income levels have made purchases on the internet in a lesser extent, compared to those enrolled in higher income groups), confirming the idea that implicitly higher revenues generates greater openness to risk taking. table 2 proportion of people who made purchases online in total population who used the internet per category by revenues (data for the year 2013) country individual living in a household with income in first quartile individual living in a household with income in second quartile individual living in a household with income in third quartile individual living in a household with income in first quartile european union (28 countries) 49 50 58 66 belgium 37 47 56 68 bulgaria 8 15 17 31 czech republic 39 41 46 52 denmark 73 69 82 91 germany 72 77 80 85 estonia 22 22 26 36 greece 29 37 54 68 spain 23 35 53 64 france 58 64 68 81 italy 20 25 31 40 cyprus 27 35 44 46 207 ţimiraş latvia 31 30 42 50 lithuania 23 26 33 46 luxembourg 55 70 79 90 hungary 19 27 34 47 malta 38 58 69 77 netherlands 63 64 70 80 austria 62 64 69 67 poland 41 41 48 56 portugal 21 27 33 52 romania 9 11 15 17 slovenia 40 35 40 66 slovakia 37 47 56 63 finland 63 61 66 83 sweden 63 72 74 84 source: eurostat, 2014 online purchases orientation is more pronounced among young people, which highlights their greater openness to risk taking. in table 3 we show the distribution by age group of the share of those who have made online purchases in total population who have used the internet. regardless of the national average, it is found in all countries a decrease in the indicator for the category over 45 years, while people between 25-44 years are the ones that stood out as having the greatest inclination to online purchase. although it may appear some question mark, regarding the differences between the revenue of considered groups as not being able to justify different orientation to online purchases, according to eurostat, population groups 4554 years and 55-64 years showed higher revenues than those of smaller intervals age. in this context, we conclude that age influences the orientation to online purchasing, younger people (25-44 years) assuming a greater risk of these purchases. table 3 proportion of people who made online purchases in total internet users, by age category (data for the year 2013) country age group 16-24 years old 25-34 years old 35-44 years old 45-54 years old 55-64 years old 65-74 years old european union (28 countries) 60 69 64 60 53 51 belgium 55 68 66 56 44 38 bulgaria 25 30 23 14 10 7 czech republic 55 63 51 39 32 23 denmark 89 89 87 83 73 60 germany 78 92 87 79 70 62 estonia 33 42 30 20 13 8 ireland 51 66 62 55 44 36 greece 38 49 41 33 33 25 spain 40 51 48 39 34 23 france 71 80 76 67 60 56 croatia 52 48 39 27 18 13 italy 30 37 36 31 27 20 cyprus 38 46 38 31 18 25 latvia 44 56 48 35 22 15 208 considerations on consumer perceived risk lithuania 42 51 39 25 18 11 luxembourg 77 82 75 74 66 59 hungary 41 46 42 35 24 17 malta 79 76 65 56 42 45 netherlands 80 86 79 76 59 47 austria 69 80 69 65 48 40 poland 50 63 53 36 31 22 portugal 39 52 41 29 20 26 romania 14 21 15 12 10 6 slovenia 65 61 49 38 27 20 slovakia 65 68 58 48 29 23 finland 76 90 85 71 52 35 sweden 82 84 83 81 65 54 united kingdom 86 93 86 83 79 73 source: eurostat, 2014 being directly connected with income, seems to have also an influence on the orientation to online purchases. compared to the differences in income categories, the differences in level of education categories, however, are higher. thus, there is a greater inclination towards electronic purchases and to assuming greater risk in online purchases by people with higher level of education compared to those with medium or low level (table 4). table 4. proportion of people who made online purchases in the total of internet users per category by level of education (data for the year 2013) country individuals with no or low formal education individuals with medium formal education individuals with high formal education european union (28 countries) 43 61 75 belgium 38 55 74 bulgaria 9 18 30 czech republic 37 54 61 denmark 79 78 91 germany 67 81 86 estonia 20 24 37 ireland 33 51 74 greece 18 34 55 spain 23 42 61 france 52 69 86 croatia 32 36 49 italy 21 34 44 cyprus 23 29 50 latvia 26 36 56 lithuania 24 27 52 luxembourg 55 72 82 hungary 17 36 53 209 ţimiraş malta 42 66 84 netherlands 56 73 85 austria 47 66 79 poland 34 42 66 portugal 22 45 60 romania 8 12 29 slovenia 37 45 64 slovakia 42 51 67 finland 61 68 79 sweden 68 75 84 united kingdom 59 83 93 source: eurostat, 2014 conclusions in conclusion, in addition to aspects of the product such as: the novelty of the product, the level of notoriety of the brand, country of origin, value, etc., variables such as income level, age and consumer studies influence the intensity with which consumers perceive risk and it implicitly assumes. of course there are other factors acting on the intensity with which consumers perceive the risk in time of purchase, but in the present study were taken into account variables that we found in official statistics. the study was based on data referring to the e-commerce market in the eu, in which the perceived risk plays an important role in the purchase decision. references aaker, d.a., keller, k.l. 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(2011) perceived risk in marketing strategy, international journal of operational management, marketing and services, volume 1, number 1, december, 2011, pp. 811. 211 microsoft word apostoaie constantin marius_eng.doc deepening integration coordinates of the european assembly iulia andreea bucur, “vasile alecsandri” university of bac u, romania abstract the european economic integration is, by its nature, a very complex and multilateral process, representing a wide area for multidisciplinary studies and research. at the same time, in the current context, the european integration acquires new additional valences, reason for which we can say that the significance of issues related to its manifestation is not diminishing but rather increases. considering the importance and topical of the researched subject, this paper aims to present and highlight the complexity of deepening as a fundamental dimension of european economic integration, and possible consequences resulting from its implementation. keywords deepening, treaties, customs union, internal market, european monetary union, euro jel codes: f02, f15 introduction the complex phenomenon of regional economic integration currently occurs in an impressive and dynamic manner aiming to unify previously distinct economic areas and to intensify economic interdependence between them expressed by increasing flows of goods, services, people, capital and ideas in order to create an open system, which encompasses economic, political, social and other areas. same as enlargement, the deepening is a fundamental dimension of the european assembly. the experience has shown that the enlargement has not excluded the deepening and the european union has succeeded on the two trends proving its capacity to develop both horizontally and vertically. deepening process of the european integration (or vertical integration), started in the ‘50s, involves1 two essential considerations: a gradual increase in common objects, which member states decide to do together by extending common policies and strengthening the supranational character of the community, through extensive use of majority voting system (instead of based on the existing unanimity in the council), which are the national interests of each member state and by strengthening the role of the european parliament (where european citizens are directly represented). over the years, the community requirements and standards have become increasingly rigid with precise rules and criteria for national economic policies of the candidates to align the common european models. 1 uniunea european : istoric, institu ii, procese decizionale, seria micromonografii – politici europene, institutul european din românia, 2003, p.7 studies and scientific researches economic edition, no. 15, 2010 194 customs union first step of deepening european integration from the perspective of deepening process of european economic integration, the ‘50s-‘60s period was marked by economic liberalization (establishment of a customs union as a prerequisite to achieving the common market) and the rules and policies required by unification (common agricultural policy, common commercial policy and common transport policy). establishment by the founding members, in 12 years (possibly 15 years if required) of a large market in order to increase the prosperity of member states of the european economic community (eec) was set as target in the eec treaty article 2 signed at rome on march 25th, 1957 and became operational from january 1st, 1958. thus, the eec began not with a free trade area, but with a customs union achieved in 10 years (2 years before the time fixed by the eec treaty) in july 1, 1968 through the elimination of duties, establishment of common external customs tariff and removal of quantitative restrictions2. in line with the article 9 (1) of the eec treaty, customs union was defined as tariff union representing “all trade in goods and which shall involve the prohibition between the member states of customs duties on imports and exports and of any charge having effect equivalent, and adopt a common customs tariff in their relations with third countries”. tariff unification was achieved first, by eliminating intra-community customs barriers and align them to the common external customs tariff set at the arithmetic average of duties on january 1st, 1957, in the four areas of the community customs (benelux, france, italy and west germany), with some exceptions, particularly for agriculture, and secondly, by lifting other trade barriers and harmonization of national regulations3 to an efficient functioning of the customs union. in accordance with the general agreement on tariffs and trade (gatt), article xxiv, paragraph 8: “the customs union means the replacement of two or more customs territories with a single customs territory in order: (i) customs duties and other restrictive regulations of commerce ... are eliminated for core components of trade union of the territories ... and (ii) ... applied essentially the same duties and other trade regulations by each of the trade union members included in the union territories.”4 eec customs union and the older benelux customs union went far beyond a simple customs union5 by including a common agricultural policy to liberalize agricultural trade within the community, by establishing a common competition policy so that intracommunity trade should not suffer distortions caused by anti-competitive practices, and by the extensive provisions on the harmonization and uniform economic rules and in a somewhat indirect taxation. eec member states have retained many non-tariff trade policy measures, particularly fiscal, technical and physical ones, which are important barriers to mutual trade. fiscal barriers consist of various forms of indirect taxation (vat, excise duties in different rates from country to country within the eec). for example, vat was introduced in the ‘70s, but rates vary from country to country within the eec – from 12% in luxembourg to 22% in denmark – and only in 1991 was fixed minimum rate 15% for of all member states. technical barriers involve different standards of consumption, country of origin marking of products, banning advertising of imported products, exporting firms must have a representative in the country of export eec, restriction loans, and more. physical barriers 2 nechita v. (1997), integrarea european , ed. de teptarea, bac u, p.73 3 ignat i. (2002), uniunea european . de la pia a comun la moneda unic , ed. economic , bucure ti, p.36 4 http://www.wto.org/english/tratop_e/region_e/regatt_e.htm, webpage accessed on march 10th, 2010 5 pelkmans j. (2003), integrare european . metode i analiz economic , edi ia a ii-a, institutul european din românia, bucure ti, p.8 studies and scientific researches economic edition, no. 15, 2010 195 concern internal customs and internal controls eec passport. thus, the 1985 schengen agreement is signed between france, germany and benelux, agreement to no longer provide internal customs checks and enter into force later in 1995. source of attraction for the european countries, common market creates a “centripetal force”6 on their products because of the positive economic and political effects. construction of single internal market ‘70s marked slowdown in european economic integration, oil shock and the international monetary system crisis affecting the development of europe, while u.s.a. and japan react more quickly. amid monetary instability, characterized by large speculative capital movements, in 1978 at copenhagen european heads of state have decided to create a monetary stability zone as a primary objective of achieving european monetary system (ems) established in march 1979 at paris. ems is the prove that european leaders have acknowledged the impossibility of creating a single internal market in the absence of a monetary union without a full financial integration. a new accelerated european integration is achieved by the mid ‘80s. thus, in 1985 the council of europe adopted the decision to convene an intergovernmental conference to amend the treaties of rome. this translates into a single market project, launched by jacques delors as president of the european commission in brussels. white paper, established by the commission, provides the removal, within 7 years, of all obstacles aimed free movement within the eec and outlines the basic principles of the single market project by presenting the measures needed to create it, ultimately leading to the birth of the single european act (sea). sea, signed on february 17th, 1986 and ratified by all member states to july 1st, 1987 is the first significant change to the treaties of rome (1957) which established the objective of the single internal market, until december 21st, 1992, by the four freedoms (free movement of goods, free movement of services, free movement of persons and free movement of capital). in addition to these, there is stipulated new common policies implementation by extending the scope of ec competence to assume new responsibilities in areas that were not mentioned by the eec treaty: environment, science, technology, research and development, regional policy and achieve economic and social cohesion. single internal market becomes reality on january 1st, 1993 and its performance should arise from the implementation of three principles: deregulation, aimed at the complete abolition of customs procedures and national regulations that favor domestic producers; harmonization, representing provisions and regulations reform in each of the member countries in order to make them compatible; mutual recognition, when harmonization is not possible, is that, when a state believes that a product has its own rules, so acceptable for domestic consumers, the other states are not allowed to refuse its entry into their territory. single internal market comprises an area without internal frontiers in which the free movement of goods, persons, services and capital is assured, in other words, a deepening of the common market. it is a market with a mainly social dimension where dynamic competition is stimulated to increase through new means and forms7. (1) free movement of goods is the foundation of european economic integration and also an area where european construction has made the clearest achievements: harmonization of vat and customs duties. significant non-tariff barriers were removed between 1986-1993, characterized by the existence of protectionist practices, supported by some treaty provisions, arising from structural problems especially in traditional industries registered member countries, slowing growth and increased 6 popescu-bârlan, l. (2009), construc ia uniunii europene, ed. c.h. beck, bucure ti, p.62 7 cârti -buzoianu c. (2009), integrarea european : de la aspira ia ader rii la realitatea integr rii comunitare, ed. alma mater, bac u, p.50 studies and scientific researches economic edition, no. 15, 2010 196 international competition. goods manufacturers operating in the context of common standards stipulated under the harmonized regulations, accepted by all member states. mutual acceptance of testing and certification means that products must be certified only once to be available domestically. producers, both those inside and outside the eu, can make and sell products with a single technical specification. shortly, the eu has succeeded in removing barriers to trade in goods that allowed companies in some countries an unfair advantage. for consumers, there are many barriers that may discourage purchases outside their home state, such as inability to use the security or lack of language support. also, the customs duties may discourage or encourage cross-border shopping. redefining markets by increasing electronic commerce, consumers being more advantaged by purchasing the goods from suppliers in any eu member state. improving consumer protection. regarding branded goods, where manufacturers seek to control prices to consumers through retailers, there is growing trade in parallel imports. commercial agents brokers purchase goods to a high standard on low cost markets and then sell them in other member states where prices controlled by the producers are higher. consequently, efforts have focused on establishing a free and effective movement of goods by eliminating obstacles and harmonize national laws. (2) free movement of persons. along with other measures of social harmonization, free movement of persons ensures the social cohesion which is necessary for the existence of a unitary, integrated jointly space. for citizens of eu member states, freedom of movement includes the right to live, work and move freely. article 48 in the treaty of rome provided free movement of labor principle, “subject to limitations justified on grounds of public order, security and public health” not applicable for the occupations in public administration. in 1968 he was already removed all restrictions on workers and their families stay (in most member states, however, stay longer than a vacation requires registration). id cards or passports are required for travel outside a member state, no visa, work permit or other document was not required. sea, the schengen agreement and the maastricht treaty are crucial moments in achieving the “europe of citizens”. but, because of the national disparities still existing, it must continue the harmonization of the laws and strengthening community competences in order to provide an area without internal borders. employers are not allowed to do discriminate on potential employees based on nationality (except some areas such as national security), but there are certain elements that might be considered “barriers” such as recognition, repatriation, and loss of pension rights social security, freedom of movement is not a reality for all member states (under the transitional arrangements detailed restrictions in the accession treaties that apply for a transitional period from 2 to 7 years). meanwhile, progress has been greatest in health and safety at work. (3) free movement of services. established in the treaty of rome, article 52 and article 54 this freedom takes into account two issues: freedom of establishment (the right of an enterprise in a member state to involve a subsidiary or other unit in any partner country) and freedom to provide (the right to provide services anywhere in the community and regardless of nationality). achieving the latter requires compliance to a significant extent, the principle of mutual recognition and minimum harmonization. the difficulties in this area arising from insufficient progress in mutual recognition of diplomas and the absence of eu company law. (4) free movement of capital, the first of the four freedoms, involves the removal of control over capital transactions, while harmonizing national capital charges to ensure fair competition between countries with low tax and high tax ones. logical consequence of the free movement of goods, services and people, requires freedom to supply financial services and free movement of capital and trade integration complements and supports. the benefits8 derived from this process is a decrease in intermediate costs, diversification, a better 8 pascariu g.c. (2006), integrare economic european – curs jean monnet, universitatea „al.i. cuza”, centrul de studii europene, ia�i, p.36 studies and scientific researches economic edition, no. 15, 2010 197 organization and high possibilities to compete on the international market, increased funding opportunities through better mobilization of european economies. consequently, the deepening of european integration has received significant progress in realizing the scope of the idea of achieving the european single market aims to achieve a qualitative leap towards the end of 1992 the eec and also received steps towards a single monetary policy through the creation of the ems in 1979 and plans to achieve economic and monetary union. establish an ems through the european exchange rate mechanism, based on the european currency unit ecu, aimed at solving the internal debt of the eec and preparation of citizens, under psychological aspect, for a single currency. economic and monetary union (emu) and the single european currency in parallel with developing the single market, economic and monetary union (emu) is intended to complete european economic construction. changing european political landscape after the fall of communist regimes in central and eastern europe, led to a structural reform of the eec towards the creation of political union and emu. significant moment in this context is the maastricht treaty (signed on february 9th, 1992 and entered into force on november 1st, 1993) marks a new stage in the process of deepening european integration, with the a special status on the grounds that the treaty is essential to amend and strengthen the eu's founding treaties. there is no generally accepted definition for economic union, even in the maastricht treaty the presentation of a definition for the term of economic and monetary union is proving to be difficult. in accordance with the treaty of rome, economic and monetary union implies coordinating general economic and social policies in member states and unification of their domestic markets, thus ensuring not only the free movement of goods but also services, capital and labor, and especially the total and irreversible convertibility of currencies of the member states and the subsequent release of a single currency. european monetary unification is an unprecedented experience that can not find equivalent and contributed fundamentally to the eu definition of power as a pole of economic and political map of the world. the maastricht treaty states as eu major objective launching and implementation of emu in three stages. the first phase (july 1st, 1990 to december 31st, 1993) has as main objectives: liberalization of capital movements, completing the single market debut amid economic convergence process multilateral surveillance of economic policies of states. the second stage (january 1st, 1994 to december 31st, 1996) covered the following objectives: creating the european monetary institute with the mission to strengthen monetary cooperation between central banks and monetary policy coordination to ensure price stability; outline the convergence criteria. emu was an important step in achieving economic union, and therefore towards deepening european integration. simultaneously with the enlargement to central and eastern europe, started the third stage of monetary union, replacing the national currencies of member states with the euro, the irrevocable fixing of exchange rates and start of operation of the european system of central banks (escb) consists of the european central bank (ecb) and national central banks. although the idea of a single currency has existed since 1968, with the introduction of the customs union and the ems in 1979 and signing up in 1986, the sea, which enshrined the four freedoms of movement are important steps in achieving monetary unification, only in 1994 were initiated preparations towards the euro, first replacing national currencies as the currency of account since 1999 and then enter into circulation in 2002. preparations for eu accession, in accordance with the copenhagen criteria, establish practical rules for monetary unification. transition to emu membership implies two key issues: participation of member states to exchange rate mechanism ii and demonstrate a high level of sustainable convergence performance by them, in order to adopt euro. introduction of the euro has some advantages and disadvantages, reason for which we point some main emu effects on the euro area countries. studies and scientific researches economic edition, no. 15, 2010 198 effects on the competitiveness of member states. completing the single market and the euro participating economies and competitiveness concerns of increased investment in human capital, thus helping to increase production, income, employment and inflation reduction. increased market transparency and price is likely boost their alignment and to boost the competitive environment. as regards european companies exporting single currency leads to increased competition in the single european market and also some operational costs are reduced by the fact that some companies are able to conduct international transactions in euro more than was capable in national currency. effects on eu external relations. a) emu generates an intense development and growth balance between the main actors in the international financial system that euro zone, the u.s.a. and japan, contributing to increased individual responsibility to ensure a stable global environment, japanese and american companies will benefit from removing barriers currency single european market and consolidation monetary stability in the euro area, the world economy will become more symmetric; b) emu, with its economic power, is an anchor of stability for the neighboring countries by linking their national currencies for the euro, these countries can obtain the benefits of price stability and from policies aimed at stability in the euro area; c) emu promotes stability and boost economic growth in the euro area, this having a positive effect on trade and investment relations with other countries; d) emu offers new opportunities for financial investors around the world to diversify investments and to reduce risks. effects on currency stability. the introduction of the euro contributes to creating stable monetary relations and the elimination of currency risk when trading in the euro area, which, especially in export-oriented countries, leading to the possibility of creating new jobs. costs transactions are reduced, because only this includes costs related to currency risk. effects on employment. adopting the single currency is a base for employment, resulting in a reduction in interest rates, leading to encouraging investment and growth – two essential conditions for creating new jobs. effects on consumers. benefits for consumers are: reducing costs for travel in foreign countries, remittances to other countries easier and less costly, greater transparency in costs and increasing competition, both resulting in lower prices, eliminate exchange rate risk countries euro area, reducing interest rates while cutting costs relative to loans, the safety of purchasing power due to inflation reduction, sustainable economic growth leading to job security. effects on transport. euro has generally positive effect on transport between eu member states by reducing intra stimulating conversion costs per transaction, which creates an increased demand for transport services. effects on interest rates. a reduction of inflation through monetary policy pursued by the ecb as well as rising stock market liquidity as space and interest rates tends to decrease. effects on growth. stimulate structural reforms and encourage economic growth stemming from lower transaction costs of foreign exchange reduced or even eliminated the price transparency. effects on the sovereignty of member states. the only aspect of national sovereignty within the meaning of national power of autonomous action in this area directly affected by emu is monetary policy. effects on national economic policy. emu member states remain responsible for national economic policy, although no longer entitled to have an independent monetary policy. also increases near the emu economies in the euro area, this needs a supervision and coordination of their economic policies. effects on taxes. the single currency itself is not responsible for the overall increase in the level of taxation of citizens, but can cause changes in national tax system. while the single market with a single currency require harmonization of tax systems, significant differences between the tax rates may cause economic distortions. studies and scientific researches economic edition, no. 15, 2010 199 the creation of emu has sought to achieve at least two goals. in the first instance, the monetary union wants to provide a catalyst for further political integration of western europe, and in the second, to achieve more dynamic growth and a higher use of labor. conclusions the european union is, at present, the most advanced model of regional integration. continuity is the essence of european construction, the principle set out in the treaty of rome in 1957 by its founders “an ever closer union among the people of europe”. permanent and continuous nature of european construction, throughout its evolution, is offered by the two dimensions: enlargement by the integration of new member states and deepening or qualitative integration, as essential objectives for its continued development and strengthening. deepening integration resulted in generating more interest as the states outside the ec/eu accession to, and hence the security and a greater appetite of the ec/eu enlargement. european experience of economic integration is unprecedented in terms of deepening economic integration through dynamic economic development, achieving the largest single internal market in the world, creating the euro area, achievements of european economic integration process prints a single character. eu’s ability to function effectively in response to citizens concerns can and should be further improved, but this objective can be achieved by stopping the expansion and especially the deepening. therefore, the eu can continue to enlarge and deepen through a process of gradual and carefully managed accession, along with internal reforms of its institutions and policies to avoid the so-called “differentiated integration” or an europe “with more speed”. european assembly is an expression of successful idea – the idea of united europe and of a will – the political will of most western european countries, creating one of the most important trading powers and providing some of the highest civilization and living conditions. bibliography 1. cârti -buzoianu, c. (2009), integrarea european : de la aspira ia ader rii la realitatea integr rii comunitare, ed. alma mater, bac u 2. ignat, i. (2002), uniunea european . de la pia a comun la moneda unic , ed. economic , bucure ti 3. nechita, v. (1997), integrarea european , ed. de teptarea, bac u 4. pascariu, g.c. (2006), integrare economic european – curs jean monnet, universitatea „al.i. cuza”, centrul de studii europene, ia�i 5. pelkmans, j. (2003), integrare european . metode i analiz economic , edi ia a ii-a, institutul european din românia, bucure ti 6. popescu-bârlan, l. (2009), construc ia uniunii europene, ed. c.h. beck, bucure ti 7. uniunea european : istoric, institu ii, procese decizionale, seria micromonografii – politici europene, institutul european din românia, 2003 8. http://eur-lex.europa.eu/ 9. http://www.wto.org/ studies and scientific researches economic edition, no. 15, 2010 200 external audit systems 98 external audit systems stoica petrică, economist abstract: the present article has as objective the presentation of a series of external audit systems, together with some of their characteristics and models found in different countries. the purpose of the external audit performed by the supreme audit institutions (sai) is to assure the proper use of the public funds, a good management and the public and private accountability of the authorities, through the published objective rapports. the public sector audit represents a crucial element within an effective accountability framework met in all demographic governments. the modern audits of the public sector are first of all geared towards the needs of the legislature. however, these add a significant value to public sector management, by providing the objective and professional evaluation of the efficacy of the financial management system and of the economy, and efficiency and effectiveness in the operations performed by the government. in most countries, a supreme audit institution (sai) conducts public sector auditing. the structure, function, and the status of the sai may vary from country to country due to their respective historic development, political systems, culture, language and regional affiliations. in advanced european and american nations it has been introduced a mechanism regarding the approach oriented towards the client performance and market principles which should work effectively. accountability for the use of public funds is a cornerstone of good public financial management. supreme audit institutions (sais) are the national bodies responsible for scrutinizing public expenditure which provide an independent opinion on how the executive has used public resources. the four objectives of public sector auditing are to promote: – the proper and effective use of public funds; – the development of a powerful financial management; – the proper execution of administrative activities; – the communication of information to public authorities and the general public through the publication of objective reports. these fundamental objectives guide the work of all supreme audit institutions but several different public external audit models exist around the world. however, every country is different and even where a supreme audit institution broadly follows one of these audit models, there are likely to be some national variations in its remit and the way it is organized. the three external audit models are the following: studies and scientific researches edition: economics, no. 13 (2008) external audit systems 99 external audit model distribution westminster model, also known as the anglo-saxon or parliamentary model the united kingdom, some european countries as for example ireland and denmark, latin american countries such as peru and chile judicial or napoleonic model the latin countries from europe, turkey, francophone countries from africa and asia, several latin american countries including brazil and colombia board or collegiate model some european countries including germany and the netherlands, argentina, indonesia, japan and the republic of korea table no.1external audit models westminster model the public financial management is currently in the process of developing more detailed guidance to assist country offices in assessing the maturity and performance of individual supreme audit institutions and formulating pragmatic approaches to improve their effectiveness. according to the westminster model, the work of the supreme audit institutions (sais) is intrinsically linked to the system of parliamentary accountability. the basic elements of such a system are: authorization of expenditure by parliament; elaboration of annual accounts by all departments, government and other public bodies; the audit of those accounts by the supreme audit institutions; the submission of audit reports to parliament ; issue of reports and/or recommendations by the public accounts committee (pac); government response to the public accounts committee reports. westminster accountability systems have the following characteristics:  a national audit office (nao) with a single head, often called the auditor general, who may be an officer of parliament  all rights, powers and responsibilities vested in the auditor general personally, rather than in the nao as an institution;  staff who have a professional financial background – accountants and auditors;  a strong focus on financial audit and on the value for money with which audited bodies have used their resources, with less emphasis on compliance with legislative provisions;  a mechanism, whether formal or by convention, whereby the government is required to respond to public accounts committee reports and state the actions it is taking to implement recommendations. according to this system the role of the general auditor may be combined with that of a comptroller. his function is one of control rather than audit and it is performed prior the execution of the expenditure. the comptroller is required to authorize ministry of finance requisitions from central funds. before authorizing such requisitions, the comptroller must obtain assurance that these credits are requested for purposes which have legal authority and are within the financial limits approved by the parliament. checks relating to the comptroller function are normally performed at a high level and do not involve a detailed review of analytical expenditure. studies and scientific researches edition: economics, no. 13 (2008) external audit systems 100 judicial model according to this model, the supreme audit institution is an integral part of the judicial system operating independently of the executive and legislative branches. it is possible for the supreme audit institutions that use this model, to have only a limited relationship with the national parliament. a key aspect of judicial accountability systems is that relevant government officials are usually held personally liable for the sums involved should an unauthorized or illegal payment be made. in addition to the sai’s judicial role, a complementary high level system of parliamentary accountability for public expenditure is normally in place. the key elements of a judicial system are:  at national level, the parliament authorizes public spending in the annual budget;  the officials of the ministry of finance are transferring funds towards other ministries and institutions, and supervise the accounting procedures. they individually prepare the financial situations which are being audited by the supreme audit institution;  the ministry of finance normally plays an active role both in setting rules for public accountants and other officials to follow and in checking that these rules are being compiled with. it may exercise a strong ‘internal audit’ role, in the sense that auditors from the ministry of finance are internal to government as a whole, even though they are external to the body being audited.  the supreme audit institution audits the annual financial statements prepared by the public accountants.  often, sai is empowered to audit several years of accounts simultaneously, rather than auditing every set of financial statements, every year. this is the reason for which it seldom adopts a cyclical approach to their work, particularly for smaller and lower spending entities.  for this purpose sai judges the legality of the public accountant’s actions and can :  “discharge” – the public accountant from further liability if it is considered that the transactions are legal;  impose a penalty where illegal transactions are found. the supreme audit institution normally presents a report on the state account to parliament, insisting upon the most important issues identified in the audit of individual public accountants as well as upon analytical review procedures. the parliament can rely on this report in granting a ‘discharge’ of responsibility to the government for the year, if it is satisfied with the way the government has managed public funds in the year. the main characteristics of a judicial audit model are:  the supreme audit institution is a court and its members are judges who can impose penalties or corrections on audited officials;  there are important safeguards in what concerns the independence of the members of the court who are usually appointed for a non time-limited term until a fixed retirement age;  the court normally selects a member to act as its president. however, all members have independent judicial status and the authority to rule on the cases in front of them;  the main objective of the audit activity is to verify the legality of the transactions which take place;  the professional staff from this kind of sai tend to have legal rather than accounting or auditing backgrounds. there can be variations from one country to another within the judicial model described above. the most important is that in some countries particularly portugal and italy the sais may have an ex ante control function as well as an ex post audit function. this means that the supreme audit institution is responsible for checking and giving prior approval to certain types of public expenditure. the ex ante function is normally performed by a separate court or division within the sai and in contrast to the studies and scientific researches edition: economics, no. 13 (2008) external audit systems studies and scientific researches edition: economics, no. 13 (2008) 101 westminster model, it usually involves a more detailed level of checks. collegiate or board model according to the collegiate or board system, the supreme audit institution has a number of members who form its college or governing board and take decisions jointly. collegiate audit bodies are usually part of a parliamentary system of accountability. reports and opinions agreed by the college are submitted to parliament, where there is usually some form of public accounts committee to act on them. collegiate bodies do not have judicial functions. the basic structure of the accountability model is thus similar to the westminster model, with the key differences being in the internal structure of the audit institution. the main characteristics of this model are:  a governing committee consisting of the members of the college and run by a president;  depending on the size of the office, there may be a series of colleges or subcommittees each having the power to decide on the audit matters within their area of responsibility. there is usually also some sort of appeals committee to review contested decisions of individual colleges;  members normally have considerable freedom in determining their working methodologies and there may be a variety of audit approaches between different colleges within the same institution;  members of the college are normally appointed for a fixed term by a vote of parliament, and have a limited number of mandates, maximum two;  the objective of the sai’s work “financial or legal“ is less influenced by the fact that it is a collegiate institution, than by the general legislative and historical context of the country it operates in. beyond the three main external audit models, it has to be mentioned the fact that, in some countries, an independent external audit institution may not actually exist, while in other countries it may exist an external audit system which, for historic reasons incorporates elements from more than one model of financial accountability. it is possible that a country may not have any external audit function at all, and this can certainly occur in non-democratic regimes where power is centralized within the executive branch. alternatively, an ‘external auditor’ may exist but it will certainly be part of the executive rather than independent of government. before rushing in with a standard model based on one of the existing systems, careful analysis of the current system and traditions of the country needs to be undertaken. consideration needs to be given to what is working within the existing system, what is not working and how an independent sai could best build on what is there already. even if the existing audit body is not fully independent of the government, it may be operating in reasonably autonomous way and there may be elements worth preserving. a country’s supreme audit institution, and all of its financial accountability systems, may incorporate elements of different systems which can be incompatible and ineffective the overlapping of the audit models is potentially one of the most difficult situations to resolve and will probably have ramifications extending well beyond the sai itself. references: [1] cogliandro, g., the audit system, in “international journal of public administration” 2000, volume 23, numbers 2&3; [2] borge, magnus, “the role of supreme audit institutions (sais) in combating corruption” 2005; external audit systems 102 [3] association of chartered certified accountants. “different models of supreme audit institutions”. updated 2005. retrieved 21 april 2005 http://www.accaglobal.com/ transparency/ publicsector/audit/models; [4] borge, magnus. “the role of supreme audit institutions (sais) in combating corruption.” transparency international updated october 1999. retrieved 8 february2005 [5] http://www.transparency.org/iacc/9th_iacc/papers/day4/ws2/d4ws2_mborge.html; [6] international organization of supreme audit institutions. “the lima declaration of guidelines on auditing precepts.” updated 2005. retrieved 8 february 2005 [7] . studies and scientific researches edition: economics, no. 13 (2008) http://www.accaglobal.com/%20transparency/%20publicsector/audit/models http://www.transparency.org/iacc/9th_iacc/papers/day4/ws2/d4ws2_mborge.html (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 7 ukrainian fuel and energy sector: distinctive features olesia azarenkova v.n. karazin kharkiv national university lesyaa91@mail.ru abstract the paper is devoted to the analysis of ukrainian fuel and energy sector (fes). the number of risks that threaten the stable supply of energy sources is growing. a high proportion of the energy intensity of developing economies in conjunction with their growing gdp leads to increased competition on world primary energy markets and causes significant fluctuations in energy prices, which negatively affect the global economy. there is also an important issue for world energy limited use of non-renewable energy resources. considering the prospects of development of ukrainian fes, it is important to pay attention to patterns and trends of the global and national power. we have studied the basic trends of ukrainian fes. it is the most important sector of the economy, and therefore its reform for market economy creation, price liberalization is a very important process. the current task of the energy sector of ukraine is to be able to consistently produce and use energy to promote economic growth and improve quality of life. keywords economy; crisis; energy; fuel and energy sector; ukraine jel classification f43; f50; f62; q43 introduction nowadays global energy market operates and develops in contradictions and transformations. the number of risks that threaten the stable supply of energy sources is growing. in the twentieth century, industrialized countries face stiff competition from developing countries, especially asian countries. a high proportion of the energy intensity of developing economies in conjunction with their growing gdp leads to increased competition on world primary energy markets and causes significant fluctuations in energy prices, which negatively affect the global economy. there is also an important issue for world energy limited use of non-renewable energy resources. energy problems also include the necessity to preserve the environment. increasing the scale of energy consumption of all kinds, strengthening their impact on the environment significantly affect the dynamics of the global energy market and generate contradictions of its functioning. that is why the study of the global energy market, determining the characteristics of its operations and transformations in the conditions of modern economic paradigm, identifying ways of its improvement is timely and relevant. considering the prospects of development of ukrainian fuel and energy sector (fes), it is important to pay attention to patterns and trends of the global and national power. the issues of energy sector in the context of economic attractiveness and opportunities for transition to a new energy level and in the context of energy security need more detailed study of the fuel industry in the country. ukrainian fuel and energy sector: distinctive features 8 brief literature review in recent decades, the problems of the world energy resources market, the formation of energy security, development and implementation of innovative projects in the field of renewable energy were and are the focus of the scientific community. these issues were developed in the works of r. robertson (1987), e. giddens (1990), n. apergis and j. payne (2009), b. levy (1982), j. mitchell (1996), etc. in his work “eu energy policies towards the 21-st century” p. lyon (1990 conducts a comprehensive analysis of the current eu energy strategy and suggests scenarios in the global energy sector at the beginning of the xxi century. much attention in this work is paid to renewable energy sources, which in a few decades will have to completely replace hydrocarbon fuels. the issues of the global and ukrainian energy markets and ukraine are analyzed in the work of v. kostyeyev (2002), which deals with ways to diversify sources of energy supply and factors that determine them. purpose the main objectives of the article is to examine the state of the fuel and energy sector of ukraine in the recent years, the study of energy sector of ukraine economic equilibrium between producers and consumers. results energy sector has a key position in the ukrainian economy and has the necessary potential to meet its own needs for energy transit and export of electricity, coal and oil products to european countries. the basis of the electricity industry is a united power system (ups), which provides electricity to domestic consumers and carries out its exports and imports. ups has eight regional electric power systems connected by backbone power lines, and have interstate power lines. the total installed capacity of power plants at the beginning of 2014 amounted to almost 54.4 million kw; capacity in thermal power plants (tpp) accounted for 27.6 million. kw (or 50.7%), nuclear power plants (npp) 13.8 mil kwh (25.3%), hydropower plants (hpp) about 5 4 mil kw (9.9%), wind power plants (wpp) 9 ths kw (1.65%). figure 1 electricity installed capacity source: information and analytical report "status of oil and gas production activities" (2014), available at http://mpe.kmu.gov.ua/fuel/doccatalog/document?id=239090 (in ukr.) http://mpe.kmu.gov.ua/fuel/doccatalog/document?id=239090 azarenkova 9 as we can see, the trend remains unchanged, i.e. the leading role in the electricity industry play thermal power plants, this is due to relatively free location, half the price of capital cost compared to other power plants. we can note that electricity crisis in ukraine is characterized by negative trend of installed capacity rate ratio (up to 32.5% in 2013), and by lack of energy strategic project (development of more effective methods of power generation based on resource, territorial, environmental and other factors). figure 2 electricity consumption in 2013 source: yaskovets, v. (2010) development of fuel and energy complex of ukraine in the context of globalization, available at http://archive.nbuv.gov.ua/portal/soc_gum/knp/2010_196_1/knp_236-240.pdf (in ukr.) considering the power consumption as a quantitative indicator, we may note that its structure describes ukraine as an industrial country, where the ratio of electricity consumption in industry doubles the consumption needs of the population; that shows the development of the technological side of the economy. however, considering the quality indicators, i.e. the level of electricity consumption per capita, energy intensity of gdp, electricity tariffs, we have a different situation. the level of electricity consumption per capita is an important indicator of living standards of the population. in ukraine this figure decreases year by year: in 1990 it amounted to 5630 kwh and in 2013 to 3195 kwh, a decrease is 1.6 times. ukraine's economy is among the energy intensive in europe. the energy intensity of gdp in 2013 was 0.613 kilograms of fuel per uah of output. the national economy is too overloaded with energy-intensive industrial production. thus, despite the advantage of industry in the structure of energy consumption, inefficient use of resources and low efficiency has a negative impact on the economy and development of the country. since energy is a major component of the national economy, it is necessary to make the valuation of electricity. this figure reflects most clearly tariffs for industry and population. we see that energy tariffs for the population are much higher than rates for the industry in developed countries with the highest levels of energy efficiency and conservation. reducing electricity tariff for industry is gradually in accordance with the technological structure of the economy of the country. this affects the reduction of energy intensity of gdp, causes environmental safety of the region and affects the structure of industry in the region. http://archive.nbuv.gov.ua/portal/soc_gum/knp/2010_196_1/knp_236-240.pdf ukrainian fuel and energy sector: distinctive features 10 at the same time, consumer demand for electric power in the united energy system has been uneven. however, electricity is the most effective and economical only when these fluctuations at full load systems remain as small as possible. thus, in developed countries, we see economic and technological balance, which is the vanguard of the country. ukraine faces such a situation when electricity tariffs for industry are 4 times higher than tariffs for population. however, artificial increase without qualitative changes does not change the situation, but rather will lead to economic crisis, i.e. there is needed an integrated socio-economic strategy of the country where the issue of fuel and energy sector will be a priority. ukraine energy resources make it a relatively resourced countries. however, shortsighted economic and environmental policies led to inefficient use of reserves of gas, oil and other minerals. in the state balance of mineral resources reserves of ukraine and prospective resources of oil, gas condensate, free and dissolved gas are recorded in the amount of over 2.3 billion tons of fuel equivalent, including reserves of industrial categories 1,4 billion tons. stocks of hydrocarbons growth decreases, just over 2013 were opened 4 new deposits. in 2011, there were opened 15 new productive reservoir fields. ukraine has explored more than 314 oil and gas fields, including 57 classified as medium, large and unique in their inventory. most of them are in the final stages of development and are characterized by complicated geological and technological conditions of operation. despite the presence in its territory of oil, gas, coal, shale gas, ukraine is an energy deficit country, satisfying its own needs for energy only by 50%: • produces 10-12% of the total oil consumption; • natural gas 20-25%; • coal 90-92%1. figure 3 gas industry dynamics source: information and analytical report "status of oil and gas production activities" (2014), available at http://mpe.kmu.gov.ua/fuel/doccatalog/document?id=239090 (in ukr.) gas industry is quite young and promising sector. natural gas is the most efficient fuel and chemical raw material. its production was started in ukraine in the 50’s years of the twentieth century. and today is produced 20 billion cubic meters of gas, that 1 muradova, o. (2011) current state of development of fuel and energy complex of ukraine, available at http://archive.nbuv.gov.ua/portal/soc_gum/dtr_ep/2011_6/files/ec611_17.pdf (in ukr.) http://archive.nbuv.gov.ua/portal/soc_gum/dtr_ep/2011_6/files/ec611_17.pdf azarenkova 11 meets ukraine’s needs in it for 20 25%. using gas is two times cheaper compared to oil. despite sufficient deposits of gas for consumption in ukraine, due to lack of exploration work funding the volume of gas production is reducing. ukraine has no plants for natural gas liquefaction. work on the development of shale gas, which, according to experts, can provide ukraine with gas for 30 years, has not yet started. the volume of consumption decreases too slowly (fig. 3), due to negative trends of the industry against the introduction of energy consumption methods. figure 4 oil industry dynamics source: information and analytical report "status of oil and gas production activities" (2014), available at http://mpe.kmu.gov.ua/fuel/doccatalog/document?id=239090 (in ukr.) ukraine is a transit country in the world energy market. the gas transportation system of ukraine implemented the seasonal supplies from russia to europe. in recent years, europe has reduced the dependence of transportation from rf, diversifying gas supplies and energy saving methods. that is what affected the transit capacity of ukraine, with a negative impact on budget revenues. oil industry of ukraine is characterized by low indices, although the potential for mining and processing of oil is much higher. it is represented by oil producing and refining industries. since the beginning of 2013 ukraine produced 1 024 400 tons of oil and gas condensate and 6.9 billion cubic meters of gas. compared with the corresponding period last year oil and gas condensate production decreased by 5.6%, and gas increased by 1.1%. total amount of oil pumping in 2013 amounted to 5 582.0 thousand tons, that is 14.0% (or 907.0 thousand tons) less than in the corresponding period last year. oil transit via ukraine amounted to 4 944.0 thousand tons, that is 3.1% (157.0 thousand tons) less than in the corresponding period last year, while oil pumping volume for ukraine needs was 638.0 thousand tons, that is 54.1% (751 thousand tons) less than in the corresponding period last year2. the coal industry in ukraine is a traditional industry, which occupies a leading position among fuel industries. 75% of coal is used as fuel, 25% as technological raw materials for the steel industry, chemical industry and other fields. in 2013 83.7 million tons of coal were produced, that is 3.0% less than in 20123. 2 information and analytical report "status of oil and gas production activities" (2014), available at http://mpe.kmu.gov.ua/fuel/doccatalog/document?id=239090 (in ukr.) 3 information and analytical report "status of coal industry in ukraine" (2014), available at http://mpe.kmu.gov.ua/fuel/control/uk/ publish/category?cat_id=194359&page ukrainian fuel and energy sector: distinctive features 12 the coal industry needs modernization and restructuring of the sector to improve profitability and competitiveness of ukrainian coal. selling prices for coal do not provide reimbursement for its production. coal industry pollutes the environment with emissions of harmful substances into the atmosphere and water. significant impact on the market transformation of energy resources makes an intensification of the use of alternative energy sources. there are factors of two opposite directions in its development centripetal and centrifugal. the main centripetal forces that seek to enhance the use of alternative energy sources include the desire of countries to preserve ecological balance, reducing the cost of disposal of waste and reduce energy dependency of energy resources suppliers. the main centrifugal forces that prevent the implementation in practice of alternative energy sources is the relatively high cost of equipment for energy generation, need of large areas for its location and relatively large costs of obtained energy. considering that scientific progress steadily drives down the cost of power generation equipment production and reduces material consumption and its dimensions, it can be argued about the future growth of their role and importance. conclusions fuel and energy sector of ukraine is the most important sector of the economy, and therefore its reform for market economy creation, price liberalization is a very important process. the current task of the energy sector of ukraine is to be able to consistently produce and use energy to promote economic growth and improve quality of life. references apergis n., payne j. (2009) energy consumption and economic growth in central america: evidence from a panel cointegration and error correction model, energy economics, 31, pp. 211–216. giddens f. (1990) the consequences of modernity, stanford. information and analytical report "status of coal industry in ukraine" (2014), available at http://mpe.kmu.gov.ua/fuel/control/uk/ publish/category?cat_id=194359&page information and analytical report "status of oil and gas production activities" (2014), available at http://mpe.kmu.gov.ua/fuel/doccatalog/document?id=239090 (in ukr.) kosteyev, v.v. (2002), external economic factors of industrial markets diversification: the example of the energy market of ukraine (phd thesis), rostov-na-donu, russian federation. (in russ.) levy, w. (1982) oil strategy and politics, 1941–1981, colorado, westview press. lyons, p. (1998), eu energy policies towards the 21st century, elstead, surrey, ec inform. mitchell, j. (1996), the new geopolitics of energy, london, the royal institution of international affairs. muradova, o. (2011) current state of development of fuel and energy complex of ukraine, available at http://archive.nbuv.gov.ua/portal/soc_gum/dtr_ep/2011_6/files/ec611_17.pdf (in ukr.) robertson, r. (1987), globalization theory and civilization analysis, comparative civilization review,17, рp. 47–49. azarenkova 13 yaskovets, v. (2010) development of fuel and energy complex of ukraine in the context of globalization, available at http://archive.nbuv.gov.ua/portal/soc_gum/knp/2010_196_1/knp_236-240.pdf (in ukr.) 3 challenges of international standards on auditing in global crisis context 11 challenges of international standards on auditing in global crisis context botez daniel, associate professor, phd university of bacău abstract: the financial crisis that broke out in summer 2007 is striking in its sheer magnitude, the speed of its contagion to the global financial sphere, as well as its persistence. these factors make it on the most impressive and unprecedented events in recent financial history. one of key points concerning the financial crisis looking statutory audit and statutory auditors. the financial crisis in 2001 highlighted weaknesses in the statutory audit process. working with the fsf and market regulators, the statutory audit profession undertook a series of spectacular reforms with four main thrusts :  most countries moved from a system of self-regulation to one of shared regulation or outside regulation, most notably in the usa;  a new system of global governance was introduced with the creation of the public interest oversight board (piob), which oversees the public-interest activities of the international federation of accountants (ifac), particularly in the areas of audit standard-setting (international auditing and assurance standards board – iaasb) and ethics (international ethics standards board for accountants – iesba);  the iaasb adopted an extremely stringent standard for internal control at audit firms. the new standard provides, among other things, for a systematic concurring partner procedure before an opinion is issued. the underlying principle is that the review should make it possible to avoid large-scale audit failures by assigning a non client-facing partner to review audit work (including the identification of macroeconomic and microeconomic risks) as it is being carried out;  independence standards were tightened by placing stricter limits on the work done for audit clients. though auditors have not attracted criticism over the subprime crisis, there are continuing challenges related to the auditing profession. two widely use sets of auditing standards exist side by side, i.e. international standards on auditing (isas) and the us standards adopted by the public company accounting oversight board (pcaob). europe should adopt isas as soon as possible to reduce uncertainty and promote convergence, and should call for convergence between isas and pcaob standards. countries continue to apply different independence rules, particularly those on scope of services restrictions. europe should seek to adopt or converge to the ifac’s independence standards when the current revision is complete. auditors may see their role evolving, as they report more fully on future risks faced by audited companies. however, auditors are reluctant to report publicly more fully on risk identification because of liability issues, which need to be solved. this situation may create a serious gap between the information on past events given in the audit report and expectations by the industry for a forwardlooking opinion on risks facing companies. national supervisors and inspectors, within and outside europe, need to develop mechanisms to cooperate more effectively at operational level in the external control of audit firms. for europe, one of the most important recommendation looking the process of convergence audit standards. all national studies and scientific researches edition: economics, no. 13 (2008) challenges of international standards on auditing in global crisis context 12 auditing standards, including those issued by the public company accounting oversight board (pcaob), and should converge to international standards on auditing (isas). statutory auditors need to report more extensively about risk identification. this will require addressing the question of auditor liability, which in many jurisdictions appears to be a major constraint to expanding the auditor’s risk reporting. convergence should also be a goal for independence standards. among the recommendations of the financial stability forum (fsf) was that “the iaasb, major national audit standard setters and relevant regulators should consider the lessons learned during the market turmoil and, where necessary, enhance the guidance for audits of valuations of complex or illiquid financial products and related disclosures.” the iaasb had already established a task force in february 2008 to consider whether additional guidance on fair values was necessary and that task force was also asked to develop a response to the fsf recommendation. the task force includes representatives of auditors and regulators. a wider group of interested parties, including preparers and investors, has also been consulted to inform the discussions of the task force and provide feedback on activities that the iaasb could pursue in developing possible auditing guidance on fair value accounting estimates. the task force recommended that a reminder of relevant material in isas should be issued. this alert has been prepared in response to that recommendation. one of the important challenges regarding fair value accounting estimates. the following matters are particularly important for preparers and auditors in considering fair value accounting estimates: • the measurement objective, as fair value accounting estimates are expressed in terms of the value of a current transaction or financial statement item based on conditions prevalent at the measurement date; • the need to incorporate judgments concerning significant assumptions that may be made by others such as experts employed or engaged by the entity or the auditor; • the availability (or lack thereof) of information or evidence and its reliability; • the breadth of assets and liabilities to which fair value accounting may be, or is required to be, applied; • the choice and sophistication of acceptable valuation techniques and models; and • the need for appropriate disclosure in the financial statements about measurement methods and uncertainty, especially when relevant markets are illiquid. of the above, in the current environment obtaining reliable information relevant to fair values has been one of the greatest challenges faced by preparers, and consequently by auditors. the nature and reliability of information available to management to support the making of a fair value accounting estimate vary widely, and thereby affect the degree of estimation uncertainty associated with that fair value. if markets become inactive, market price information becomes unavailable and estimates need to be made on the basis of other information, often using models, some of which incorporate inputs that are “unobservable.” the degree of estimation uncertainty therefore increases and affects, in turn, the risks of material misstatement. what may in the past have been a routine valuation problem may become the source of a significant risk. in such circumstances there are limits to the information that management possesses or can obtain and that therefore may be available to the auditor as audit evidence. nevertheless, whether inputs are observable or not, preparers need to have evidence to support them, and auditors need to obtain sufficient appropriate audit evidence recognizing that the evidence may be different from what has previously been available. studies and scientific researches edition: economics, no. 13 (2008) challenges of international standards on auditing in global crisis context 13 experience to date has suggested that, while estimation of fair values has proved to be extremely difficult in light of market uncertainty, it has not proved impossible to obtain sufficient information to record these fair values in financial statements. while fair values are commonly thought to relate primarily to financial assets and financial liabilities, the use of fair value is more widespread. depending on the financial reporting framework, the impact of fair value accounting may be seen with regard to management’s determination of pension liabilities, the value of goodwill and intangibles acquired in a business combination, real estate, endowment funds, share-based payments, non-monetary exchanges and other classes of assets and liabilities. isa 545 is the principal standard that is directly relevant to auditing fair value accounting estimates. it establishes standards and provides guidance on auditing fair value measurements and disclosures contained in financial statements. fair value measurements of assets, liabilities and components of equity may arise from both the initial recording of transactions and later changes in value. further, those financial instruments and other assets recorded at historical cost, but not required to be re-measured at fair value, may nevertheless require fair value consideration, depending on the financial reporting framework, for supplementary disclosure or for estima-tion of provisions or impairment losses. changes in fair value measurements that occur over time may be treated in different ways under different financial reporting frameworks. for example, some financial reporting frameworks may require that such changes be reflected directly in equity, while others may require them to be reflected in income. the isa deals with the overarching requirement for the auditor to obtain sufficient appropriate audit evidence that fair value measurements and disclosures are in accordance with the entity’s applicable financial reporting framework. within the isa, additional requirements tailor the requirements in other isas to the audit of fair value; in particular, those dealing with understanding the entity and its environment and assessing the risks of material misstatement, responding to assessed risks, using the work of an expert, obtaining management representations, and communicating with those charged with governance. isa 300 requires the auditor to establish the overall audit strategy for the audit. part of the establishment of the overall strategy involves determining the characteristics of the engagement that define its scope, such as the financial reporting framework used and industry-specific reporting requirements. in the case of audits of the financial statements of banks or where there are derivative financial instruments, in addition to the isas, the auditor may also look to iaps 1006 or iaps 1012 for further guidance. isa 500 establishes standards and provides guidance on what constitutes audit evidence, the quantity and quality of audit evidence to be obtained, and the audit procedures that the auditor uses for obtaining that audit evidence. unless management is able to support its valuations, it will be difficult for the auditor to obtain sufficient appropriate audit evidence. however, as evidence about assumptions and the validity of models is necessarily less reliable than evidence of a market price taken from an active market, it may be necessary to look at more sources of evidence to accumulate sufficient appropriate evidence, as the quantity of audit evidence needed is affected by the risk of misstatement (the greater the risk, the more audit evidence is likely to be required).26 for example, an auditor, or an auditor’s expert, may use an independent model to compare its results with those of the model used by management in order to evaluate whether the values determined by management’s model is reasonable. in addition, the auditor may consider whether external sources provide audit evidence to which the auditor could benchmark an entity’s practices. for example, sources that track provisioning by institutions may provide the auditor with evidence as to whether the studies and scientific researches edition: economics, no. 13 (2008) challenges of international standards on auditing in global crisis context 14 entity’s valuations are reasonable if it has invested in similar instruments. isa 620 establishes standards and provides guidance on using the work of an expert as audit evidence, whether the expert is used by the entity or used by the auditor. when using the work performed by an expert, the auditor is required to obtain sufficient appropriate audit evidence that such work is adequate for the purposes of the audit. isa 620 explains that when an expert is used, the appropriateness and reasonableness of assumptions and methods used and their application are the responsibility of the expert. however, the auditor will need to obtain an understanding of the assumptions and methods used to consider whether they are appropriate and reasonable, based on the auditor’s knowledge of the business and the results of other audit procedures. this guidance is supplemented by isa 545 which includes guidance on the use of an expert and on the auditor’s testing of management’s significant assumptions. isa 260 requires the auditor to communicate audit matters of governance interest arising from the audit with those charged with governance. isa 545 draws attention to the fact that because of the uncertainties associated with fair value measurements, the potential effect on the financial statements of any significant risks may be of governance interest. for example, the auditor considers communicating the nature of significant assumptions used in fair value measurements, the degree of subjectivity involved in the development of the assumptions, and the relative materiality of the items being measured at fair value to the financial statements as a whole. in addition, the need for appropriate controls over commitments to enter into financial instrument contracts and over the subsequent measurement processes are matters that may give rise to the need for communication with those charged with governance. certain audit matters of governance interest are likely to be of interest to banking supervisors, particularly when those matters may require urgent action by the supervisor. in many countries, requirements concerning the auditor’s communication to banking supervisors are established by law, by supervisory requirement or by formal agreement or protocol. in situations where there are no such requirements, agreements or protocols, the auditor encourages the bank’s management or those charged with governance to communicate on a timely basis matters that, in the auditor’s judgment, may be of urgent interest to the banking supervisor. isa 240 requires the auditor to consider the risks of material misstatements in the financial statements due to fraud. at times of market instability, unexpected losses may arise through failure to protect the entity from extreme fluctuations in commodity prices, from unanticipated weakness in asset prices, through trading misjudgments, or for other reasons. in addition, financing difficulties create pressures on management who are concerned about the solvency of the business. such circumstances may give rise to incentives to engage in fraudulent financial reporting: to protect personal bonuses, to hide management error, to avoid breaching borrowing limits or to avoid reporting catastrophic losses. fraudulent financial reporting often involves manage-ment override of controls that otherwise may appear to be operating effectively. this may include inappropriately adjusting assumptions and changing judgments used to estimate account balances, for example using assumptions for fair value accounting estimates that are inconsistent with observable marketplace assumptions. in illiquid markets, the increased use of models and lack of market comparisons may present opportunities for manipulation or override of amounts calculated by brokers or experts. even without fraudulent intent, there may be a natural temptation to bias judgments towards the most favorable end of what may be a wide spectrum. what is favorableis not always the position leading to the highest profit or lowest loss. studies and scientific researches edition: economics, no. 13 (2008) challenges of international standards on auditing in global crisis context 15 in auditing fair value accounting estimates, therefore, the auditor may need to consider whether the circumstances give rise to increased fraud risks. in reviewing the judgments and decisions made by management in the making of fair value accounting estimates, the auditor may identify indicators of possible management bias; if this is the case, the auditor may need to consider the implications for the rest of the audit. isa 700 requires the auditor to evaluate the conclusions drawn from the audit evidence obtained as the basis for forming an opinion on the financial statements. forming an opinion as to whether the financial statements give a true and fair view or are presented fairly, in all material respects, in accordance with the applicable financial reporting framework also involves evaluating the fair presentation of the financial statements. in doing so, the auditor considers whether the financial statements, including the note disclosures, faithfully represent the underlying transactions and events in the context of the financial reporting framework. in certain circumstances, the auditor may determine that there is a need to draw the reader’s attention to a significant uncertainty by adding an emphasis of matter paragraph to the auditor’s report. isa 701 describes the manner in which this would be done. isa 701 describes an uncertainty as “a matter whose outcome depends on future actions or events not under the direct control of the entity but that may affect the financial statements.” this, strictly, does not describe the type of estimation uncertainty that affects fair value measurements. nevertheless, as indicated above, in times of uncertainty the disclosures about fair values in the financial statements may assume particular importance. however, any such emphasis is not an alternative to modification of the auditor’s opinion if the auditor is not able to obtain sufficient appropriate audit evidence or disagrees with the treatment of fair values in the financial statements. in conjunction with its clarity project, the iaasb revised a number of its standards including isa 540, “audit of accounting estimates” (isa 540). the similarity in the audit approaches to estimates and fair value measurement led to a decision to combine isa 540 with isa 545, “auditing fair value measurements and disclosures” (isa 545), thereby revising both standards. the iaasb believes that the combination enhances the distinction between estimates involving fair value measurement and other types of estimates because it draws upon the similarities between the two while contrasting their subtle differences. the revised isa, isa 540 (revised and redrafted), places more emphasis on areas of higher risk, accounting judgment, and possible bias, thereby assisting the auditor to form appropriate conclusions about the reasonableness of estimates in the context of an entity’s financial reporting framework. these are also areas of particular importance in the context of fair values. the revised isa also includes expanded guidance on auditing fair value accounting estimates as compared with extant isa 545, including audit considerations relating to the proper application of the requirements of the financial reporting framework relevant to such estimates and the use of models in valuations. isa 540 (revised and redrafted) highlights matters such as the auditor’s evaluation of the effect of estimation uncertainty on risk assessments, management’s methods for making estimates, the reasonableness of assumptions used by management, and the adequacy of disclosures. such matters are relevant to estimates in general, but are also particularly important in the context of fair values. isa 540 (revised and redrafted) will be effective for audits of financial periods commencing on or after december 15, 2009, the date when all the standards redrafted under the iaasb’s clarity project become effective. this may particularly be the case, for example, when auditors are faced with circumstances in which the financial instruments the entity has invested in have relatively high estimation uncertainty. these may include fair value accounting estimates studies and scientific researches edition: economics, no. 13 (2008) challenges of international standards on auditing in global crisis context studies and scientific researches edition: economics, no. 13 (2008) 16 for complex financial instruments in general, derivative financial instruments not publicly traded, and fair value accounting estimates for which a highly specialized entity-developed model is used or for which there are assumptions or inputs that cannot be observed in the marketplace. references: [1]. www.ifac.org (2 rânduri libere, 11p) specific elements of communication on agri-food products resulting from eu legislation laura ţimiraş, ph.d, „vasile alecsandri” university of bacau, romania   abstract in the european union a significant number of regulations aimed at agricultural and food sector thus creating the legal framework regarding the mode of production, pricing, distribution and communication in relation to agri-food products. specificity agri-food marketing communication at eu level resulting in most of the measures taken with regard to ensuring consumer protection, food safety and security, some of them, in force in early 2012, referring to the labeling, presentation and advertising of agri-food products, sponsorship and distinctive signs of quality are shown in this paper. keywords: communication, labeling, presentation of agri-food products, advertising, sponsorship, quality marks jel codes: k 32, l 15, m 31 specificity of the agri-food product communication at eu level results in most of the measures taken with regard to ensuring consumer protection, food safety and security. this paper presents some of the elements of primary importance resulting from eu legislation, in force in early 2012, referring to communication of agri-food products without claiming an exhaustive presentation of issues addressed. labeling of agri-food products according to eu regulations1 are considered information about food products all information provided to consumers through labeling, accompanying documents or other means, including modern technology tools or verbal communication with regard to food product. labeling “means any words, particulars, trade marks, brand name, pictorial matter or symbol relating to a food and placed on any packaging, document, notice, label, ring or collar accompanying or referring to such food”.                                                             the label is designed to provide consumers information necessary, sufficient, verifiable, understandable and comparable, so that they can make informed choices. the information shall be located so as to be easily visible and legible. are prohibited any tactics that can mislead the consumer about: identity, property, nature, quantity, mode of production, origin or source of products, date of minimum durability, attributions or properties who are assigned for prevention, treatment or cure of a human illness and which they do not possess them. exceptions to the prohibition on awarding therapeutic properties are natural mineral waters and products with particular nutritional purpose according with the legislation in force. it   1 regulation (eu) no 1169/2011 of the european parliament and of the council on the provision of food information to consumers, amending regulations (ec) no 1924/2006 and (ec) no 1925/2006 and repealing directives: 87/250/eec, 90/496/eec, 1999/10/ec, 2000/13/ec, 2002/67/ec, 2008/5/ec and regulation (ec) no 608/2004. also prohibits the presentation of the product as holding certain features / special ingredients, when in fact they are specific to all similar products. the responsibility in respect of consumer information on agri-food products has the eu operator under whose name or business name the product is marketed or the importer for the products from extra-eu. according to eu regulations, is mandatory that informational message who appears on the label to contain:  the name of the food, who must to be its legal name. failing that, will use a current or descriptive name of the product. also, it’s allowed to use the name under which the food is sold and manufactured in the production country. in the latter case, if the information about the product doesn’t allows the consumer know the real nature of the food and to distinguish from foods which might confuse, the name must be accompanied by other descriptive information of the product to avoid possible confusion. also, the name under which the foodstuff is sold shall include or be accompanied by information on its physical state or specific treatment that has undergone (freezing, refreezing, smoked etc.), if the omission of such information could create consumer confusion. it’s mandatory to mention any ionizing treatments;  the list of ingredients ('ingredient' means any substance or product, including flavorings, food additives and enzymes used in the manufacture or preparation of a foodstuff and who is found in the finished product), preceded by "ingredients" in descending order of their share in the product. it will be specified the amount of the main ingredients. in the additives case will be specified the category they belong to (color, preservative, antioxidant, emulsifier, stabilizer, gelling agent, firming agent etc.), followed by specific name or by case e number. will be also specified the ingredients that can cause allergies. for following products not be required the list of ingredients: fruit and vegetables, carbonated water if is indicated carbonated character, fermentation vinegars derived exclusively from a single basic product without other ingredients, cheese, butter, fermented milk and cream made exclusively of dairy products, products who contain a single ingredient if their name is identical with the name of ingredient or allow clearly their identification;  the net quantity;  the date of minimum durability or the ‘use by’ date. it's not mandatory for fruit and vegetables (which have not undergone any processing operation), wines, liqueur wines, sparkling, flavored and other similar products, beverages with a minimum of 10% alcohol, bakery and pastry normally consumed within 24 hours, vinegar, salt, sugar in solid form, confectionery products consisting almost entirely in sugars flavored and / or colored, chewing gum and similar products;  any special storage conditions and/or conditions of use;  the name or business name and address of the manufacturer, packer or distributor. for imported products are signed the name and address of the eu importer;  the place of origin of the product (if the absence of this information may mislead consumers about the origin or source product and for certain categories of meat specified in legislation in force2);  instructions for use, where their absence could lead to improper use of foods;  alcohol content, if it is greater than 1.2% by volume;  a nutrition declaration (nutrition label). this must include the energy value and the amounts of fat, saturates, carbohydrates, sugars, protein and salt. if case, when sodium is naturally present in the product, shall state that the presence of salt is due to its. nutrition declaration may be completed by indicating the amount of: monounsaturated fatty acids, polyunsaturated fatty acids, polyols, starch, fiber, vitamins and minerals                                                              2 in the combined nomenclature who is the tariff and statistical nomenclature of the customs union reference for current consumption in certain significant quantities in accordance with applicable laws. regarding labeling of organic products, according to eu regulations3, the words "ecological", "organic" or "biological" and their derivatives or diminutives (example: "bio" and "eco") may be used in any community language of the eu to highlight an organic product. will be specified the appropriate code of the control authority for compliance with obligations of operators in terms of organic production and labeling of organic products (each control authority or control body that performs as required by law, tasks related to organic production and labeling of organic products, receives from member states a code number). also, on the packaging will appear the eu organic farming logo and an indication on the place where grown the agricultural raw materials (respectively, inside or outside the eu, or where appropriate, both inside and outside the eu). for products imported from countries outside the european community, the use the eu logo and indication previous mention are not mandatory. indications referring to the organic production method may appear on the labeling, advertising material or commercial documents. figure no. 1. the eu organic farming logo4 source: http://ec.europa.eu/agriculture/organic/eu-policy/logo_en concerning the presentation of food supplements5, these are marketed as "food supplements ". the label shall contain the following information  categories / nature of nutrients or substances of product and quantities thereof;  the recommended daily intake of product and a warning about exceeding this  a warning about that dietary supplements do not replace a varied diet  a statement to the effect that food supplements should not be used as a substitute for a varied diet;  a warning for not to leave the product at hand to small children it is forbidden to assign to food supplements the properties to treat or cure certain diseases. health claims can be shown on the label of food products (including food supplements) on the basis of scientific evaluation carried out by the european food safety authority.6 eu regulations7 who aimed at agri-food products containing genetically modified organisms (gmos) states that they will be labeled with the words: "this product contains                                                              3 council regulation (ec) no 834/2007 on organic production and labelling of organic products. 4 commission regulation (eu) no 271/2010 amending regulation (ec) no 889/2008 laying down detailed rules for the implementation of council regulation (ec) no 834/2007, as regards the organic production logo of the european union 5 directive 2002/46/ec of the european parliament and of the council on the approximation of the laws of the member states relating to food supplements, as amended 6 european regulation (ec) no 1924/2006 of the european parliament and of the council on nutrition and health claims made on foods. 7 directive 2001/18/ec of the european parliament and of the council on the deliberated release into the environment of genetically modified organisms, as amended. http://ec.europa.eu/agriculture/organic/eu-policy/logo_en genetically modified organisms" or as appropriate, will be specified the name of gmo / gmos. information on prices of agri-food products concerning indication of the prices, eu legislation8 refers to the requirement to display the selling price and the unit price (per kg., liter, etc.) of agri-food products, thereby allowing consumers to achieve comparisons and making decisions on informed basis. if the two prices are identical will be displayed selling price. also, for products sold in bulk will only display the unit price. price must be easily identified and read. another eu regulation9 specifies that is significant for decision making purchasing the information about product price inclusive all taxes, or where it can not be calculated in advance will specify how its calculation, respectively, all additional costs if appropriate. it is specified also, where appropriate, any additional costs that may be payable by consumer. aspects of unfair business-to-consumer commercial practices a number of community regulations10 applicable to all categories of products, including agri-food, refer to unfair business-to-consumer commercial practices which are banned in the eu. business-to-consumer commercial practices means “any act, omission, course of conduct or representation, commercial communication including advertising and marketing, by a trader, directly connected with the promotion, sale or supply of a product to consumers“. are considered unfair trade practices, those that contravene the requirements of professional diligence and may distort the economic behavior of consumers in relation to a product. unfair practices are especially misleading and agressive practices. are considered misleading commercial practices, ones who provide consumers false information, respectively, which may lead consumers in error, even if the information is correct about some of issues, among which:  the existence or nature of the product;  the main characteristics of the product, such as: availability, benefits, risks, composition, complaint handling, method and date of manufacture, delivery, quantity, specification, geographical or commercial origin or the results to be expected from the use or the results of various tests performed on product;  price, how to calculate it or any of its advantages;  the nature, attributes and rights of the trader or his agent;  the consumer's rights, including the right to replacement or reimbursement of the product. are also considered misleading:  comparative advertising which creates confusion with any products, trade marks, trade names or other distinguishing marks of a competitor;  misleading omissions, or not provide or present in a form difficult or impossible to understand the essential information for decision making purchasing. both practices can lead consumers to make a wrong decision. aggressive commercial practices are those using harassment, coercion by any means can affect the consumer buying behavior.                                                              8 directive 98/6/ec of the european parliament and of the council on consumer protection in the indication of the prices of products offered to consumers. 9 directive 2005/29/ec of the european parliament and of the council concerning unfair business-toconsumer commercial practices in the internal market and amending directives 84/450/eec, 97/7/ec, 98/27/ec and 2002/65/ec and regulation no 2006/2004. 10 directive 2005/29/ec. comparative advertising is accepted under the following conditions:  it is not misleading;  it compares products that addresses the same needs;  it compares, objectively, one or more material, relevant, verifiable and representative (including the price);  it does not discredit or denigrate the trade marks, trade names, other distinguishing marks, goods, services, activities or circumstances of competitors;  it compares products with the same designation of origin (for products with designation of origin);  it doesn’t take advantage incorrectly of the reputation of the trade mark, trade name or other distinguishing marks of a competitor;  it doesn't present products as imitations or replicas of others who have protected trade mark or trade names;  it doesn't create confusion among traders, advertisers and competitors, respectively, between the trade marks, trade names or other distinguishing marks, goods or services competing. aspects regarding the audiovisual commercial communication according to eu regulations11 "audiovisual commercial communication means images with or without sound which are designed to promote, directly or indirectly, the goods, services or image of a natural or legal entity pursuing an economic activity. such images accompany or are included in a program in return for payment or for similar consideration or for self-promotional purposes. forms of audiovisual commercial communication include, inter alia, television advertising, sponsorship, teleshopping and product placement”. ”...product placement means any form of audiovisual commercial communication consisting of the inclusion of or reference to a product, a service or the trade mark thereof so that it is featured within a program, in return for payment or for similar consideration”. regarding audiovisual commercial communication (including for agri-food products), it meets the eu following conditions12:  the commercial content of communication is recognizable (it's not masked);  it is not subliminal, respectively does not use too weak stimuli to be perceived consciously, but who can influence economic behavior;  it doesn’t prejudice respect for human dignity;  it doesn’t include or promote discrimination based on race, sex, ethnic or national identity, religion, creed, disability, sexual orientation;  it doesn’t encourage behavior that may affect health and safety;  it doesn't encourage behavior that may affect the environment;  it doesn’t promote tobacco products;  the promotion of alcoholic beverages shall not be aimed specifically at minors and shall not encourage immoderate consumption of such beverages;  it doesn't contain elements that cause physical, moral, intellectual or mental detriment to minor; it doesn't encourage them, directly, to buy a product or to persuade their parents or others to purchase the product; it doesn't exploit the trust of minors in parents, teachers or other persons; or, unreasonably, shows minors who are in dangerous situations.                                                              11 directive 2010/13/eu of the european parliament and of the council on the coordination of certain provisions laid down by law, regulation or administrative action in member states concerning the provision of audiovisual media services (audiovisual media services directive). 12 directive 2010/13/eu. tv advertising and teleshopping for alcoholic beverages must meet the requirements 13:  it doesn't address especially children and doesn't present them consuming alcoholic beverages;  it doesn't associate the alcohol consumption with improved physical performance or with easier driving;  it doesn't associate the alcohol consumption with the favoring of the social or sexual success;  it doesn't present the alcoholic beverages as has therapeutic qualities or that it is a stimulant, a sedative or a means of resolving personal conflicts;  it doesn't create a negative image of moderate consumption or lack of consumption;  it doesn't show high alcoholic content as being a positive feature of beverages. regarding advertising of tobacco products, it is prohibited on radio and television. in press can only be achieved in publications intended exclusively for professionals in the tobacco trade, or in publications that are not addressed to the eu market. regarding sponsorship of tobacco products, the mass-media audiovisual services or programs and the radio broadcast can not be sponsored by market agents who are engaged in the production or sale of tobacco products. sponsorship of events held in several member states is prohibited.14. distinctive signs of quality agri-food products although the results of the quality policy, distinctive signs of quality used in the european union have a undeniable promotional role. inclusion of these signs on the packaging of agrifood products is a guarantee of product quality and prestige of manufacturer. these distinctive signs are: protected geographical indication (pgi), protected designation of origin (pdo) 15, certificate of specific character most frequently designated by „traditional specialty guaranteed” (tsg) 16, organic farming17. geographical indication “means the name of a region, a specific place or, in exceptional cases, a country, used to describe an agricultural product or a foodstuff originating in that region, specific place or country, and which possesses a specific quality, reputation or other characteristics attributable to that geographical origin and the production and/or processing and/or preparation of which take place in the defined geographical area”18. designation of origin “means the name of a region, a specific place or, in exceptional cases, a country used to describe an agricultural product or a foodstuff originating in that region, specific place or country, and the quality or characteristics of which are essentially or exclusively due to a particular geographical environment with its inherent natural and human factors, and the production, processing and preparation of which take place in the defined geographical area”19.                                                              13 directive 2010/13/eu. 14 directive 2003/33/ec of the european parliament and of the council on the approximation of the laws, regulations and administrative provisions of the member states relating to the advertising and sponsorship of tobacco products and directive 2010/13/eu. 15 pgi and pdo are regulated by council regulation (eec) no 2081/92 on the protection of geographical indications and designations of origin for agricultural products and foodstuffs, completed by council regulation (ec) no 510/2006 on the protection of geographical indications and designations of origin for agricultural products and foodstuffs. 16 certificates of specific character, respectively, traditional specialties guaranteed are regulated by council regulation (eec) no 2082/92 on certificates of specific character for agricultural products and foodstuffs, completed by council regulation (ec) no 509/2006 on agricultural products and foodstuffs as traditional specialties guaranteed. 17 council regulation (ec) no 834/2007 18 regulation (eec) no 2081/92. 19 regulation (eec) no 2081/92. certificates of specific character signify recognizing at european level of an element or set of elements through which an agricultural product or a food differs clearly from other similar products or goods. to obtain the certificate of specificity, respectively, the product registration in the register of traditional specialties guaranteed recognized at the eu level „an agricultural product or foodstuff shall either be produced using traditional raw materials or be characterized by a traditional composition or a mode of production and/or processing reflecting a traditional type of production and/or processing”20. pgi, pdo and tsg can be obtained by companies of inside and outside eu, according the legislation in force. bibliography 1) diaconescu, m. (2002), marketing agroalimentar, ed. uranus, bucureşti 2) ţimiraş, c. l. (2007), tendinţe în evoluţia marketingului agroalimentar în contextul extinderii uniunii europene, ed. edusoft, bacău 3) regulation (eu) no 1169/2011 of the european parliament and of the council 4) the combined nomenclature of the european union 5) council regulation (ec) no 834/2007 6) commission regulation (eu) no 271/2010 7) directive 2002/46/ec of the european parliament and of the council, as amended 8) european regulation (ec) no 1924/2006 of the european parliament and of the council 9) directive 2001/18/ec f the european parliament and of the council 10) directive 98/6/ec of the european parliament and of the council 11) directive 2005/29/ec of the european parliament and of the council 12) directive 2010/13/eu of the european parliament and of the council 13) directive 2003/33/ec of the european parliament and of the council 14) council regulation (eec) no 2081/92 15) council regulation (ec) no 510/2006 16) council regulation (eec) no 2082/92 17) council regulation (ec) no 509/2006 18) http://eur-lex.europa.eu 19) http://ec.europa.eu/agriculture/organic/eu-policy/logo_en                                                              20 council regulation (ec) no 509/2006. http://eur-lex.europa.eu/ http://ec.europa.eu/agriculture/organic/eu-policy/logo_en aspects of unfair business-to-consumer commercial practices (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro teenagers and the use of new technologies (ict) for health information alina duduciuc national university of political studies and public administration alina.duduciuc@comunicare.ro abstract the spread of health messages through icts has raised the issues of source reliability more than ever before. there are many channels for adolescents where they can find information about health, and sometimes these messages are contradictory. in this research i employed a qualitative approach to investigate how adolescents seek information about health through icts, what kind of health related topics they search on internet, whether they rely on their peers, teachers or primary group when they are aware of being in risk, and how they assess a source as trustworthy in covering health information. additionally, the current study surveys what it means for teenagers to be in a good physical condition, including their habits regarding self-medication, nutrition, physical activity, weight maintenance, and how they communicate with respect to the above-mentioned health-issues through icts. on this purpose, i conducted two focus group interviewed with 22 romanian adolescents, aged between 12 and 17 years, who have facebook accounts and own smartphones connected to the internet. the main findings suggest that teenagers search the internet to some extent as a response to factors that threaten the health condition, such as the presence of physical symptoms that are overwhelming or stressful. the emotional adjustment is rather targeted to social support offline sources (friends, parents and doctors) than online ones. keywords health; icts; adolescents; risks; internet jel classification i19 introduction in the last decade, different claims have been embedded in both public as well as academic discourses to explain the dramatic changes of the way teenagers communicate using new technologies (ict). as they are prone to embrace the ict rapidly and have highest computer skills, they have been called “digital native” or “early adopters”. as we can see from european polls and studies (eurostat yearbook 2014; eurobarometer 2008; ólafsson, livingstone & haddon, 2013; mascheroni & ólfeson, 2013; livingstone & das, 2010), the period between 2010 and 2014 saw a significant growth of the ict use among children (9-11 years old) and adolescents (12-16 years old). the percentage of adolescents using laptops (49%), smartphones (48%), computers (40%) and tablets (20%) rises significantly. compared with younger children (9-11 years old, 31%), teenagers (12-17 years old) have been using smartphones (32%) more than laptops almost since they turned 10 (mascheroni & ólfeson, 2013). when they turn 8, they already know to browse on internet, and it is prefigured that the age of first internet use will continue to fall in the next years (mascheroni & ólfeson, 2013). 177 duduciuc teenagers and the use of ict for health information: previous studies the use of new technology by teenagers for health and disease prevention has been the subject of many recent researches (jiménez-pernett et al., 2010, bailin, milanaik & adesman, 2014; seçkin, 2014; fergie, hunt and hilton, 2013; hederson et al., 2013, landry et al., 2013; miller & bell, 2011; popa, c., 2013, wright 2011, edward, hart & chester, 2010; kivits, 2009, tu & cohen, 2008, gray et al., 2005). all these studies have assumed that new technologies regardless of their symbolic or utilitarian use are widely present among teenagers. therefore, the scholars have inquired how these technologies are distributed according young people’s health, how and where teenagers are searching for health information, how is health information accessed and used in order to cope with threatening situations and how have the new technologies changed the pattern of communication with doctors and medical staff. both quantitative research (jiménez-pernett et al., 2010; seçkin, 2014; hederson et al., 2013, landry et al., 2013) and qualitative research (bell, 2014; fergie, hunt and hilton, 2013; lindqvist 2012, gray et al., 2005, skinner et al. 2003; borzekowski & rickert 2001) have shown that young people, in a significant manner, consider the internet a major source of information on health and disease prevention, especially because it is fast and preserves the anonymity of users. even if websites and forums are not always assessed by teenagers as reliable sources (gray et al, 2005), teenagers particularly seek on the internet information about sex life (landry et al., 2013; borzekowski & rickert 2001), nutrition, weight maintenance and body image (jiménezpernett et al., 2010, gray et al., 2005, skinner et al. 2003), fitness and sports, tattoos and piercings (jiménez-pernett et al., 2010). recently, a number of studies (nuutinen et al., 2014; sinkkonen, puhakka & meriläinen, 2014; augner & hacker, 2012; punamäki et al., 2007; koivusilta, lintonen, & rimpelä, 2005) have focused on the effects of ict proliferation on teenagers’ life, questioning the credibility of health information available online. i will review similar articles that have approached this subject. about ten years ago, when the mobile phone was still spreading among the population of canadian teenagers, they used the phone to set appointments with friends, rather than to discuss their health problems (skinner et al. 2003). in the study designed at the university of toronto, h. skinner showed that interviewed teenagers (n = 250) believed that the internet and email were the most accessible technology for information and emotional support. even they were aware of the credibility and quality of health information retrieved from the websites, they assessed the internet as the most affordable mean of information because it didn’t disclose their identity when they have a problem that could damage the social self, such as sexual or mental health disease. the internet also helps them to avoid conflicts with parents on issues related to which they have different attitudes. teenagers also used books to verify the online information as “a book is not published until the information is not checked”. the online available information on health is often retrieved from certain websites, and then discussed online or offline with friends. the participants of the research assigned new social roles for healthcare persons as they expected from doctors to recommended, to administrated websites and to go online to ask questions when they doubt about credibility of the websites (skinner et al., 2003). a survey based questionnaire (borzekoweski & rickert, 2001) with sample of 412 teenagers from the suburbs of new york indicated that there are gender differences in the perception of credibility of health information retrieved from the internet. adolescent girls outnumber boys on disclosing and asking social support from their friends in matter of sex life, nutrition and weight maintenance. they also tend to comply with messages from public health campaigns. the study also showed that american teenagers use the internet when they want to update their information on contraception and sex life (42%), fitness (41.6%), nutrition and weight maintenance 178 teenagers and the use of new technologies (ict) for health information (36.5%), alcohol and drugs (24.7 %). they not only use the internet for the problems mentioned, but consider it as the only reliable, important and valuable source of information on health issues. sometimes, the internet as a source for health information is an occasion for teenagers (11-19 years) to avoid going to the doctor and having a health review (gray et al., 2005), as shown in a qualitative study conducted in the usa and uk. the internet is the main source of information for the early teenagers (11-12 years) on topics related to physical and psychological development that occurs during adolescence. most of them go online to search about nutrition, fitness, diet and claimed to have achieved positive outcomes. however, adolescents often complained about the amount of online health information they had encountered, in this manner the many websites with unspecific information and the pop-ups that promote diet pills or medicines. the authors interpreted the results in the theoretical perspective of the detraditionalization concept, advanced by a. giddens (1994), taking into account the increase of online support groups, whose members narrate personal experiences with the disease (user generated content) and treatment alternatives which are not always medical. as far as we have known, no studies have investigated how romanian teenagers use the internet for health information seeking. there are several recent studies (popa, 2014; comănescu, et al., 2013; ardeleanu, et al., 2013) that investigated the relation between the use of icts, unhealthy behaviours and others specific topic that young people show interest on, in this case alcohol and tobacco consumption, sexual life, nutrition, diets, weight maintenance, fitness. as the previous research revealed, there are many online sources for teenagers where they can find information about health, and sometimes these messages are contradictory. therefore, the aim of this study is to answer the following questions: a) how teenagers seek information about health through icts b) how they engaged in health online content c) whether they rely on their peers, teachers or primary group when they become aware of being at risk and d) how they search for support. method participants and sample selection to answer the research questions, in june 2014, we conducted two focus groups interviews with adolescents (n = 22) aged between 11 and 17 years old. the first group was composed of seven girls, and the second of girls (n = 8) and boys (n = 7), all recruited from the suburb area of bucharest. all group members have known each other and had interacted on previous occasions. this research method was chosen due to several reasons. first, i take into account that one of the key psychological changes that take place in adolescence is the desire to gain independence from parents and to be in tune with the peer group (brown, 2004). secondly, i follow up the idea that information retrieved from the internet and social networking sites is often shared and discussed with others. therefore, focus group could be a natural setting of gathering data and also a method that can account for social influence processes within social networks. the selection of subjects was made taking into account several criteria. first of all, whether our subjects own a smartphone connected to the internet. this criterion was applied due to previous research that showed a recent rise of the use of smartphones among the romanian children. here, the number of children who have access to internet on their phones/smartphones is higher than the eu-average (17%) (ólafsson, living-stone & haddon, 2013). secondly, we consider whether our subjects have a facebook account and at least one social network profile on youtube, instagram, twitter, and myspace. and last, whether the overall participants’ health was good upon the interview. they only had experienced acute diseases of minor severity and 179 duduciuc had limited experiences with illness, serious or terminal disease. the interviews lasted about an hour and a half and they were recorded. the audio material was transcribed and group into particular themes. findings icts functions and awareness on health issues subjects were invited to join the discussion by commenting on one of the most widespread beliefs within romanian culture, in this case “health is wealth”. then, the discussion was orientated toward the use of new technologies. therefore, subjects were asked how and whether they wish health on their friends’ birthdays and what social media technologies they used for this purpose (phone, computer, internet, email, facebook). these two “ice breakers” questions have provided some of the research data on subjects’ beliefs about health and allowed data collection on the functions of new technologies in the life of teenagers. most of them expressed that the phone and the sms can be used when we want to send a personal message; otherwise, when they want to be seen by others form the group, they use facebook. being connected to the others through smartphone represents an ongoing experience during the day, as the subjects declared that they access the internet and facebook even when they dine. the sms and internet connection, particularly to access the facebook account, are the most common communication functions and technologies among teens. participants emphasized that they do not think about health because they have only experienced acute pain and have no experience with serious illness. however, during the interview, as they were invited to answer questions, they have thought on health as an important achievement in life, alongside the material and personal ones. health information seeking on the internet and social networking the internet is a “handy” source for teenagers, as it protects them from the costs of not following the social norms, especially when they seek information about their sexual life. considerably, they use the internet to learn more about how they could maintain their weight and what physical exercises to do for this. regarding some minor age-specific issues, such as superficial acne, teenagers interviewed said they sought information on the internet about this, but they were accidently exposed to friends’ posts on facebook about how to get rid of acne. in this matter, they engaged in the recommended behaviour posted on their facebook wall. they perceived the internet as a source that provides wide access to information, but the credibility and usefulness of the information to cope with health problems is being questioned by subjects. as they declared, the internet and the social media are the space where they have been exposed to their friends “courage” to betake risks behaviours in their struggle to gain autonomy toward parents and teachers. it seems stupid to read something on the internet, because you can often get scared. you may not have anything serious, but you read here things and begin to think of something serious. you better go to the doctor than think you’re terminally ill [female, 15 years old]. wikipedia seems to me as the best site [male, 16 years old]. sometimes on facebook and youtube i can find ideas about health. i tried the methods posted by friends to get rid of pimples. i tried almost everything, but had no effect [female, 12 years old] often, on their facebook profile photo, some colleagues show how they exhale smoke.....when they exhale smoke…sometimes in colours…..otherwise in patterns….hearts, dragons, etc. photos are posted after midnight in order for their parents not to see them [male, 15 years old] 180 teenagers and the use of new technologies (ict) for health information i searched on the internet for information about pimples and oily skin reduction. some treatments on the net helped me but the dermatologist knows best [female, 15 years old] sometimes i read on the internet and i got scared. i thought i had a serious problem. i still have to go to the doctor to calm myself when i have a problem. i also searched about a friend’s health problems ....a friend told me her problem and she was afraid to ask her parents ... i’ve been looking on the internet information about her problem....it was actually a sexual problem …and we got very scared when we read what others were saying on the internet .... eventually, she did not avoid the medical investigation, because she was so scared that she had to tell her parents and in the end she went to the doctor... it’s good though that when you are looking on the internet for a shameful word.... nobody on the internet knows who you are.... [female, 16 years old] nutrition and social context some social contexts, such as gathering with friends, are intake food risk occasions. to gather with friends and have fun with them is to drink soft drinks, eat pizza or eat junk food. subjects declared that eating healthy means being able to ignore the rules and sometimes to eat fast foods. even if most of those interviewed said that having a healthy lifestyle consists in eating rationally, having rest, doing regular exercises, avoiding alcohol, tobacco, drugs, some of their nutrition behaviours are however not necessarily related to a good health. there is not fun in going out without cola, sprite, pepsi, pizza, fast food.... i never saw someone of my age that do not drink and eat like this when going out.... [male, 17 years old] body image, diet and media celebrities when i asked what it means for them to have a healthy body, two elements gain more groups approval, in this case doing sports and being thin. girls voiced more concern than boys with respect to have a face without pimples and a slim body. for them, the weight and the appearance are external indicators of people’s health. only two boys from each focus groups mentioned that having a healthy body means not being sick and not having physical pain. being asked to describe a person in their family, groups or public space with a healthy body, teenagers indicated mostly sportsmen (especially boys) and media celebrities (mostly girls) from tv series and shows that they usually watch such as actors from the vampire diaries, game of thrones, how i met your mother. jennifer lopez is 40 years old but looks like 20. she exercises a lot and has a strict diet, so she has a healthy body [female, 15 years old]. a woman with a healthy body has green or blue eyes and is attractive, with build body and muscles. i also like jan from the vampire diaries. he has a healthy body and this is how i would want my husband to look like [female, 15 years old]. antonia [a romanian female music star] has a healthy body because she has undergone plastic surgery and uses all sorts of creams, she always goes to massage sessions and eats what nutritionists tell her [female, 15 years old]. lazar angelor [one of the famous romanian popular personal trainers] generally looks good because he goes to the gym and eats healthy [male, 17 years old]. cristiano ronaldo has a lot of sport activities and is healthy because he eats healthy [male, 17 years old]. a person of my age who has a healthy body is a person who looks almost perfect and is tall [male, 17 years old]. a sociable person who has many friends and goes out often is healthy; she/he does not necessarily have to have brawn [male, 17 years old]. 181 duduciuc a person of my age who has a healthy body is visibly more beautiful than others. she/he has a perfect skin face and she/he is well-proportioned [female, 16 years old]. social support and self-medication subjects were also questioned about the ways in which they get treatment when facing acute headaches. in their answers, no subject indicated the internet as a source of support for physical pain. asking parents support or having a rest rather than going online represents ways whereby teenagers carry off the physical discomfort. some of them mentioned that they take analgesics and anti-inflammatory pills without looking on the leaflet because “this is what my mother gives me and because it makes me feel good.” most of those interviewed know what information a medical prospectus contains, they know that some are contraindicated without medical advice, but this does not have an impact on their behaviour. discussion, limits and conclusions the data of this study indicated that young people use phone-internet for search to some extent in order to prevent somatic symptoms and to cope with health problems. they are more interested in the appearance, in problems related to nutrition and weight maintenance to keep up with the ideas of their peers, rather than in issues regarding prevention or health deterioration. teenagers are exposed to health warning messages accidentally, by change, when accessing certain internet websites or when connecting to social networks. in this respect, the data of present research is similar to recent findings about adolescents health-seeking behaviours, especially in matters related to sexual diseases, physical exercises, nutrition and weight maintenance (jiménez-pernett et al., 2010, gray et al., 2005, skinner et al. 2003). searching on the internet of certain medical terms and of health related topics is rather a response to factors that threaten the health condition, such as the presence of physical symptoms that are overwhelming or stressful. therefore, teenagers develop personal strategies to cope with this threatening situation and use the internet rather to assess the symptoms. the emotional adjustment effort is rather targeted to social support offline sources such as friends, parents and doctors. i can say, based on these findings, that information on health is retrieved from the internet and evaluated together with people who have authority and expertise. the results of the present research are similar to previous ones when the health information seeking behaviour was seen as being directed to a purpose or “to achieve cognitive benefits (increasing knowledge levels on a specific disease, information prior to decision, response strategies), behavioural o (increase the ability to take care of yourself), physical benefits (resistance to disease and improving the quality of life) and emotional benefits (reducing anxiety, fear and pain, expectancy)” (lambert & loisel, 2007). the search for information on health includes a wide range of behaviours, such as direct or indirect questions about the matter in question, clarifying questions, disagreements, discussing and exchanging information with other speakers, reading of texts, observation, consultation with a neutral person, browsing and listening (lambert & loisel, 2007). even if they have wide access to online information due to the spread of technologies, teenagers question the credibility of sources (gray et al., 2005) and are sensitive to the risks to which they expose if they do not go to the doctor. in this matter, the data of this research are contrary that previous studies (nuutinen et al., 2014; sinkkonen, puhakka & meriläinen, 2014; augner & hacker, 2012; punamäki et al., 2007; koivusilta, lintonen, & rimpelä 2005, palmer et al., 2014; alexander & currie, 2004) that have pointed out that teenagers expose to high risks in the online environment and are passive consumers of online technology and information. we 182 teenagers and the use of new technologies (ict) for health information can further take into account in which conditions and relations to what do teenagers rather exhibit passivity and engage in behaviours risky to their health. indeed, the online environment and new communications technologies that they use every day are opportunities to be exposed to risk behaviours considered in tune with the group, as told by the research subjects. moreover, teenagers betake contrary behaviours to parenting education, such as smoking or alcohol consumption, and post themselves in these situations on social media networks to gain popularity. an active teen on social media networks is also exposed to alternative sources of treatment, often non-medical, in issues related to nutrition or physical appearance, such as methods for treating pimples. widespread approval of such user-generated content means that teenagers could engage in that behaviour. teenagers think about health in socio-cultural terms rather than in purely physical ones, as absence of disease or physical symptoms. for them, an adolescent with a good health has a body that approaches images widely accepted in online social networks and promoted in the media (engeln-maddox, 2005). this research was also an occasion of exploring the concept of health information seeking behaviour. widespread in the health communication and human computer behaviour field, the concept of health information seeking behaviour was operationalized differently and sometimes was used as such without receiving a clarification of terminology or a definition. as mentioned by sylvie d. lambert and carmen g. loisel (2007), “health seeking behaviour” is a multidimensional concept, referring to individuals’ response strategies when there is a threat to their health and also to psychological adjustment strategies when a person copes with a disease. the concept appeared in the vocabulary of engineering, social and behavioural sciences due to the interest of certain researchers and policymakers in understanding how individuals retrieve health information, how they assessed a symptoms in respect with the health online information, what type of messages is preferred (prevention, storytelling, medical) and how they use the information they find. following the focus group interviews conducted, i think that health information seeking behaviour is a behavioural response that occurs when the individual realizes he/she has a physical symptom. in some research, the concept was generalized also to situations that allow users access to information on health and prevention, considering that the individual is motivated to avoid risks and maximize benefits. the results of the present research indicated that the internet causes a health information seeking behaviour-response when teenagers are in the stage of assessing the situation and mostly for topics having negative consequences on the self (such as weight, appearance, sexual or mental illnesses). emotional adjustment is instead provided by parental social support networks probably because they have not been yet complete the process of gaining the autonomy toward parents. regarding the teenagers interviewed, i also noted a great awareness of potential risks in relation to self-medication and cases of involuntary or voluntary omission of consulting a medical professional or a leaflet on drugs. however, self-medication is a result of imitating the parental care behaviour. a further study on medication and new technologies could take into account how parents seek information about their children’s health and about drugs on the internet. in generalizing the conclusions, several limits of the research need to be considered. the participants were quite homogeneous with respect to their age, residence and family income. the focus group could trigger conformity to the others’ opinions, as well as reinforcement of stereotypical thinking. furthermore, the limited number of focus groups conducted for this research does not reflect the diversity of health seeking behaviours through icts at adolescence. therefore, in the next step of the research, larger comparison of data and mixt-methods should be taken into account when analysing health by means of icts. 183 duduciuc despite limitations, there is a very little systematic research on how different age groups access online information on health. as shown by this study, teenagers use internet to a certain extent and in a given situation: i.e. when they are in danger and when they become aware of a threat to their health, but also when they want to know more information about diseases that could damage their social self (i.e. sexual). they are not passive consumers of online information, but they select and interpret the contents by calling into question the credibility of sources. parents and health professionals continue to represent for them the persons invested with authority, and this is the reason why they ask their support in the event of physical discomfort. to go out with friends is a social context in which teenagers no longer show sensitivity to risk awareness, by consuming fast food as a symbol of belongingness to a group and by assessing their body in relation to persons considered in vogue and popular by their peers. acknowledgements this paper was possible with the financial support of the sectorial operational programme for human resources development 2007-2013, co-financed by the european social fund, under the project number posdru/159/1.5/s/134650 with the title "doctoral and postdoctoral fellowships for young researchers in the fields of political, administrative and communication sciences and sociology" references alexander, l.m., currie, c. 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(2010). enter health information technology: expanding theories of the doctor-pacient relationship for the twenty-first century health care delivery system. in pescosolido, b.a, martin, j.k., mcleod, j., rogers, a, handbook of the sociologyof health, ilness, and healing. a blueprint for the 21st century (pp.345-359), new york: springer science & bussiness media. 187 (2 rânduri libere, 11p) studies and scientific researches. economics edition online first, september 2018 1 the number of employees, basic statistical indicator of labour market evolution. comparative study based on data from bacau county and the central region of moldova phd. student vasilica-lăcrămioara ciomârtan academy of economic studies of moldova economist at statistical county directorate bacau lacri_vasi@yahoo.com abstract the comparative approach to the evolution of the number of employees at the end of the year is aimed at illustrating the situation of the existing labour market in bacau county of romania and the central region of the republic of moldova over a period of 6 years (2011-2016). the dynamic analysis, with the latest available data of the above mentioned indicator, refers not only to the situation of each territorial unit (bacau county or the central region), but also to a comparative analysis of the situation recorded in each of the two countries, romania and the republic of moldova. in order to identify the existing gaps, data on the number of employees are analysed by gender and forms of ownership. in order to quantify the situation in the two territorial units for statistics regarding the labour market, a rather small number of indicators were taken into account due to lack of their dissemination on the desired administrativeterritorial units. keywords number of employees as at 31st december; dynamics of number of employees; forms of ownership; gender gaps jel classification e24; c19; j16 introduction any economic activity involves the labour factor alongside the other factors of production. labour statistics, as a branch of official statistics, studies the number of employees, the structure, the dynamics and utilization of labour resources of national economy, labour remuneration (forms of salary, average salary and salary funds, salary fund structure) and its productivity . labour statistics are brought to the attention of data users, researchers, all those needing this kind of information, through a variety of statistical publications produced by the institutes of statistics. labour force balance provides information on labour resources, civilian active population, civilian employment, and the number of employees as at the 1st of january. the results of the household labour force survey provide information, by various characteristics, of civilian active population, civilian employment, ilo unemployment, inactive population. also, a series of indicators are disseminated, such as indicators of employment (average number of employees, number of employees as at 31st december), of working conditions (work accidents and injuries, conflicts of interest, strikes triggered in accordance with legal procedures), salary earnings (average monthly gross salary, average monthly net salary, average salaries in october), vacancies, continuing vocational training. studies and scientific researches. economics edition online first, september 2018 2 the reduced number of labour indicators analysed in this paper is mainly due to lack of their availability for the desired territorial level (county for romania and region for the republic of moldova). therefore, data on the number of employees at the end of the year are analysed only by gender and by forms of ownership. short methodological presentation the most recently published indicators related to a 6-year period have been extracted from the databases of the national institute of statistics of romania and the national bureau of statistics of the republic of moldova, so as to be able to follow their dynamic evolution. in order to perform this comparative analysis, a few methodological aspects need to be presented. the year 2011 was the starting year for the analysis, as the data disseminated by the national bureau of statistics of the republic of moldova became comparable starting this year due to scope changes. starting this year, data on the number of employees are obtained from economic and social units with 1 and more employees and from all budgetary institutions. statistical analysis of the number of employees at the end of the year employees are the most important segment of the employed population, and the main source of income for this category is salary or nominal salary income, gross and net. at the end of 2016, the number of employees in bacau county was 11,114, that is 2.1% of the total number of romanian employees, while on 31st december 2016, the central region numbered 124,117 employees, that is 17.3% of the total number of employees of the republic of moldova. figure 1: number of employees as at 31st december, bacau county and the central region (2011-2016) (persons) source: www.insse.ro and www.statistica.md despite the increase in the number of employees in bacau county during the analysed period, romania recorded a slight decrease of the percentage of this indicator of the value registered at national level, from 2.3% in 2011 and 2012 to 2.2% in 2013-2015, reaching only 2.1% in the final year of the analysis. this is not the case with the central region, where the increase in the number of employees coincided with an increase of the percentage at national level (the maximum of 17.5% in the period 2013-2014), and its decrease led to a decrease in value of the structure. 0 40000 80000 120000 160000 2011 2012 2013 2014 2015 2016 1 0 5 6 0 6 1 0 8 6 5 1 1 0 5 2 9 4 1 0 6 6 0 8 1 0 9 6 7 4 1 1 1 1 4 4 1 2 6 4 4 9 1 2 4 2 1 6 1 2 8 0 1 2 1 2 6 4 4 6 1 2 3 9 3 0 1 2 4 1 1 7 p e rs o n s bacau county the central region http://www.insse.ro/ http://www.statistica.md/ studies and scientific researches. economics edition online first, september 2018 3 figure 2: dynamics of the structure of number of employees compared to previous year as at 31st december, bacau county and the central region of the republic of moldova (%) source: processing of the data collected from www.insse.ro and www.statistica.md the dynamics of number of employees as at 31st december for bacau county, compared to the previous year, follows approximately the same trend registered at national level, but with values below those recorded at national level, except for 2012, when the number of employees at county level increased by 2.9%, while at national level there was an increase of 2.5%. it is also worth mentioning the decrease by 3.1% at the end of 2013 for bacau county, the number of romanian employees being 0.5% higher than in the previous year. whereas positive dynamics of this indicator are registered at bacau county and romania levels, these periods are marked by the drop in the number of employees in the central region and the republic of moldova. practically, the periods of increase in the number of employees at bacau county and romania levels are decreasing periods for the central region and the republic of moldova. the end of 2013 registered 3.1% more employees in the center region compared to the same period in the previous year, with an increase of 0.5% in the republic of moldova. the trend in the number of employees registered in the central region is similar to the one registered at national level in the republic of moldova, with the mention that for the years 2013 and 2016 the dynamics of the region is superior to that recorded at national level. figure 3: dynamics of number of employees compared to previous year as at 31st december, bacau county and romania, the central region and the republic of moldova (%) source: processing of the data collected from www.insse.ro and www.statistica.md 100.0 95.7 100.0 100.0 95.5 99.4 102.3 100.0 98.9 100.0 92.0 94.0 96.0 98.0 100.0 102.0 104.0 2012 2013 2014 2015 2016 % bacau county the central region 102.5 100.5 102.1 102.9 103.6 102.9 96.9 101.2 102.9 101.3 98.6 100.5 99.2 99.1 99.8 98.2 103.1 98.8 98.0 100.2 95.0 97.0 99.0 101.0 103.0 105.0 2012 2013 2014 2015 2016 % romania bacau county republic of moldova the central region http://www.statistica.md/ studies and scientific researches. economics edition online first, september 2018 4 the analysis by gender shows that the number of male employees at the end of the year in bacau county is higher than that of female employees, whereas the situation at the central region level is quite opposite, with the number of female employees exceeding the number of male employees. figure 4: number of employees by gender as at 31st december, bacau county and the central region, 2011 – 2016 (persons) source: www.insse.ro and www.statistica.md whereas in bacau county there is an increase in the share of female population from a minimum of 48.0% in 2012 to 51.7% in 2014, the share of women in the central region remained significantly higher than that of men, for the entire analysed period. figure 5: evolution of the structure of number of employees by gender as at 31st december, bacau county and the central region, 2011 – 2016 (%) source: www.insse.ro and www.statistica.md thus, there is a slight decreasing trend for the proportion of male employees per 100 female employees at bacau county level, from 106 persons in 2011 to 103 persons in 2016. the number of male employees per 100 female employees at the central region level indicates slightly oscillating values of the proportion of males, which records the same value of 77 people in the first and last year of the analysed period, and reaches a maximum of 80 persons at the end of 2015. 5 4 4 4 7 5 6 4 6 3 5 3 0 8 6 5 1 5 1 3 5 4 8 8 9 5 6 3 6 0 5 4 9 0 6 5 4 5 6 3 5 4 0 4 2 5 5 6 2 3 5 4 9 3 4 5 4 0 1 7 5 1 1 5 9 5 2 1 8 8 5 2 2 0 8 5 5 0 9 5 5 4 7 8 5 5 4 7 8 4 7 1 5 4 3 6 9 6 5 3 7 3 9 7 0 7 0 8 2 3 6 8 9 9 6 7 0 1 0 0 0 20000 40000 60000 80000 2011 2012 2013 2014 2015 2016 2011 2012 2013 2014 2015 2016 bacau county the central region p e rs o n s male female 0% 25% 50% 75% 100% 2011 2012 2013 2014 2015 2016 2011 2012 2013 2014 2015 2016 bacau county the central region 51.6 52.0 50.4 48.3 50.0 50.7 43.4 43.9 42.2 44.0 44.3 43.5 48.4 48.0 49.6 51.7 50.0 49.3 56.6 56.1 57.8 56.0 55.7 56.5 female male http://www.insse.ro/ http://www.statistica.md/ http://www.insse.ro/ http://www.statistica.md/ studies and scientific researches. economics edition online first, september 2018 5 figure 6: the proportion of male employees per 100 female employees as at 31st december, bacau county and the central region, 2011-2016 (persons) source: processing of the data collected from www.insse.ro and www.statistica.md at bacau county level, the dynamics of gender, compared to previous year, shows considerable differences, namely while the number of male employees decreases, the number of female employees increases, and vice versa, except for the year 2012, when there is growth in both numbers (+ 3.7% for men and + 2.0% for women) compared to 2011. the same scenario is witnessed in the case of the central region: relatively positive changes in the number of female employees, simultaneously with relatively negative changes in the number of male employees. the exeptions to this trend are at the end of 2012, compared to 2011, when the number of female employees decreased by 2.6% and the male one by 0.6%, and at the end of 2015 when the decrease was of 2.6% in women and 1.2% in men. figure 7: dynamics of number of employees compared to previous year, as at 31st december, by gender, bacau county and the central region (%) source: processing of the data collected from www.insse.ro and www.statistica.md compared to the end of 2011, the number of employees registered at bacau county level as at 31st december 2016, increased by 5.2% as a result of the increase in the number of female employees by 7.1%, and by 3.5% in the number of males, rises which were lower than the ones recorded at national level. compared to the same point in time, the number of employees in the central region at the end of 2016 decreased by 106 108 102 93 100 103 77 78 73 79 80 77 0 20 40 60 80 100 120 2011 2012 2013 2014 2015 2016 bacau county the central region 103.7 94.0 97.0 106.6 102.7 102.0 100.0 105.5 99.4 100.099.4 99.0 102.9 98.8 98.3 97.4 106.2 95.7 97.4 101.6 90.0 92.0 94.0 96.0 98.0 100.0 102.0 104.0 106.0 108.0 2012 2013 2014 2015 2016 % bacau male bacau female the central region male the central region female http://www.statistica.md/ http://www.statistica.md/ studies and scientific researches. economics edition online first, september 2018 6 1.8% (-2.0% for females and -1.6% for males), their negative dynamics being lower than the ones recorded in the republic of moldova. figure 8: dynamics of number of employees compared to 2011 as at 31st december 2016, by total and by gender, bacau county and romania, the central region and the republic of moldova, (%) source: processing of the data collected from www.insse.ro and www.statistica.md analysed by forms of ownership, considerable differences can be observed between the situation in bacau county and that in the central region. whereas at the end of 2016, the public sector in bacau concentrated 27.8% of the number of employees, at the same point in time, the central region held over 52% of the number of employees. in both bacau county and the central region, compared to the end of 2011, there is a slight tendency to change the structure, to decrease the percentages in the public sector (-1.7 pp for bacau county and -1.8 pp for the central region). figure 9: the structure of number of employees as at 31st december, by forms of ownership, bacau county and the central region, 2011 and 2016 (%) source: processing of the data collected from www.insse.ro and www.statistica.md as can be seen in figure 10, the dynamics of the number of employees in the public sector of the central region, compared to the previous year, experiences continuous decrease, whereas in bacau county there is a slight increase in the number of employees during the last 2 years of the analysis (+1.1% at the end of 2015 and + 1.5% at the end of 2016). the number of employees within the other forms of ownership, in both bacau county and the central region, presents year-to-year fluctuations as well as 112.1 105.2 97.1 98.2 112.3 103.5 97.8 98.4 111.9 107.1 96.6 98.0 85.0 90.0 95.0 100.0 105.0 110.0 115.0 romania bacau county republic of moldova the central region % female male total 29.5 27.8 54.1 52.3 70.5 72.2 45.9 47.7 0% 25% 50% 75% 100% 2011 2016 2011 2016 bacau county the central region other public studies and scientific researches. economics edition online first, september 2018 7 diametrically opposed situations: when there is an increase in number of employees in other forms of ownership in bacau county, there is a decrease in number of employees in the central region. for example, the maximum decrease of this indicator in bacau county was recorded at the end of 2013 compared to 2012 (-3.4%), while within the same period, also the maximum increase of this indicator was recorded in the central region (+ 7.4%). the exception to this trend is at the end of 2016, when the dynamics of the number of employees related to other forms of ownership is positive for both bacau county and the central region. figure 10: dynamics of number of employees compared to previous year as at 31st december, by forms of ownership, bacau county and the central region(%) source: processing of the data collected from www.insse.ro and www.statistica.md the number of employees who worked at the end of 2016 in non-public ownership units was higher than at the end of 2011 in both bacau county (+ 7.7%) and the central region (+ 2.0%). the decrease of this indicator in public ownership units may indicate a slight "migration" from the public sector to the other forms of ownership, for both the situations in bacau county and the central region. figure 11: dynamics of number of employees as at 31st december 2016, by forms of ownership, bacau county and the central region (%) source: processing of the data collected from www.insse.ro and www.statistica.md 99.3 97.6 99.8 101.1 101.5 104.4 96.6 101.8 103.6 101.3 98.3 99.4 99.5 99.1 98.498.1 107.4 98.0 96.8 102.1 90.0 95.0 100.0 105.0 110.0 2012 2013 2014 2015 2016 % bacau public bacau other the central region public the central region other 105.2 98.2 99.3 94.9 107.7 102.0 85.0 90.0 95.0 100.0 105.0 110.0 bacau county the central region % other public total studies and scientific researches. economics edition online first, september 2018 8 conclusions the analysis of the indicators that characterize the labour force situation of bacau county in romania as well as that of the central region of the republic of moldova, represented, in fact, the main objective pursued by the present paper. based on the above-mentioned data, we can conclude that in terms of the evolution of the number of employees as at 31st december in bacau county, this was a favourable, positive one, the values of this indicator increasing year by year, similar to the trend at national level, while in the central region this indicator has an oscillating trajectory, decreasing compared to 2011 but still in a slight increase compared to the previous year, actually following the trend of value of this indicator registered in the republic of moldova. the number of female employees in the central region was significantly higher than the number of male employees for the entire 6-year period analysed, which is totally opposed to the case of bacau county, where employees are predominantly male, 2014 being the only year that recorded at its end a number of female employees higher than the number of male employees. the analysis of the number of employees of the two administrative units by forms of ownership indicates a decrease in the ratio of employment in public units, simultaneously with an increase in the ratio of employment in non-public ownership units. it is clear from the above mentioned data that there is an extremely large ratio of employees that activate at the end of 2016 in public sector units (over 50%) in the central region, while in bacau county the ratio of employees is only a few percent greater than 25%. references cole, g.a. (1997), managementul personalului,editura codecs, bucureşti. harja, eugenia (2005), analiza şi prognoza statistică a numărului şi structurii forţei de muncă, editura matrix rom, bucureşti. harja, eugenia (2004), statistica resurselor de muncă, editura matrix rom, bucureşti. perţ, steliana (coordonator) (1993), potenţialul uman al unor ţări din spaţiul est şi sudest european, cide, bucureşti. bns (2008), organizarea muncii şi tipologia programului de muncă, bns, chişinău. bns (2012), piaţa muncii în republica moldova – culegere statistică, bns, chişinău ins, statistics available at www.insse.ro bns, statistic available at www.statistica.md http://www.insse.ro/ http://www.statistica.md/ (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 96 online media coverage of environmental protest in romania. roşia montană case corina daba-buzoianu national university of political studies and public administration 1 corina.buzoianu@comunicare.ro abstract romania, the place where protests never take place, has been facing significant civil disobedience and street demonstrations in the last years. of them, environmental protests present several particularities and do not convey social problems. the cyanide exploitation in roşia montană in romania has been debated lately due to the fact that the place is part of the romanian historical heritage and due to the negative environment impact. the project has been delayed several times being subject to political and public environment policies. moreover, the cyanide exploitation generated protests and street demonstrations against the project. the present study reveals the media coverage of the protest and analyses the way romanian media referred to the environmental protest related to roşia montană through messages. we investigate the media message and implicitly the representation comprised in it. our analysis includes several predetermined indicators in order to evaluate the media impact regarding the case: environment, economics, and legislative framework, presence of protests, involvement of non-governmental organizations, civil society/community and politicians. keywords environmental protests; roşia montană; civil demonstration; public space; online media message jel classification m31; m37 protest movement in romania after the revolution in 1989, romania has been known as a country where protests never take place, due to the social apathy and weak civil demonstrations (gubernat & rammelt, 2012; stoica 2012; kideckel, 2009). although organized at a national level, unions’ and civil society’s protests did not manage to create a significant impact or to generate a social or political change. the low social cohesion and low solidarity between protesting groups in romania and the formalized union protests (kideckel, 2009) are considered to be features of the protest movement in the country. still, starting with 2012, something seems to have changed, as romania has been facing atypical street demonstrations and civil disobedience. this seemed to a shift in the social movement in romania, scholars discussing about a significant difference between these protests and former street demonstrations in romania (stoica, 2012; gubernat & rammelt, 2012). the many years of passivity in romania seemed to have ended along with the 2012 protests, due to the large array of issues and to the fact that they generated the fall of the government. the 2013 protests against roşia montană cyanide exploitation are not only the most significant environmental street 1 this paper was possible with the financial support of the sectorial operational programme for human resources development 2007-2013, co-financed by the european social fund, under the project number posdru/159/1.5/s/134650 with the title "doctoral and postdoctoral fellowships for young researchers in the fields of political, administrative and communication sciences and sociology". daba-buzoianu 97 demonstrations that romania has faced, but also are considered to be the largest civic movement in romania after the fall of the communist regime (pavelea et al., 2013). for more than 12 weeks protestors in romania and abroad claimed dismiss of the government’s legislative proposal which would have allowed the cyanide exploitation to start. as in most of the protests in romania, participants also asked for the resignation of the prime minister and the ministers and other officials in charge. the 2012 romanian protests and the ones that followed were voluntary civilian resistance movements and have been made visible with the help of offline and online media. looking back, we see that most of them lacked the force and power to shift the political balance and most of the time lead to a quiet end (daba-buzoianu et al., 2013). by examining communication during protests in romania we see the recurrence of the topic political corruption, as, regardless of the initial topic of the protests, this was the most frequently addressed. the protests conveying topics regarding environmental risks were less frequent and have been less dealt with. issues like pollution, contamination and environmental disasters have not been found on the public agenda since the fall of the communist regime, although they have been articulated in several discourses and the public debated among the years. in this respect, the roşia montană cyanide exploitation in romania is a particular case, as it has become both a national and international issue, with significant media coverage and a vivid public debate. from its early beginning in 1997, the project has been criticized by ngos and several media, due to the negative impact on the historical places in the exploitation area and on the environment. roşia montană mine would be the largest mining area in europe in which it would be used 13 times more quantity of sodium cyanide. the project cannot be completed without a displacement or a reallocation of the community. roşia montană is the oldest mining town in romania, the documentary project advocates for the inclusion in unesco heritage list. alburnus maior association established in 2000, is opposed to the mining project appealing to social, environmental, economy arguments and heritage. the association has initiated and coordinated the save roşia montană campaign that has managed to mobilize 100,000 active supporters. during the period 2002-2007, houses were restored and the opportunity to invest in the future some 70 million dollars in cultural heritage became possible. basically an attempt was made in order to establish common denominators: sustainable development, tourism development, the growth of cultural heritage. the involvement of rmgc, the company that intended to own the exploitation, in these directions would be achieved only once the mining would start. the campaign “save roşia montană” started in 2002 and had as a main goal the cancellation of the project. among the years, the campaign has won public sympathy and managed to delay the exploitation, although the legal and administrative processes have continued. the protest against the cyanide exploitation in roşia montană started in august 2013, when the romanian government sent to the parliament the law entitled roşia montană – a public utility. this time, romania has faced a strong public movement and a vivid reaction from the civil society. for about 12 weeks the protestors claimed the parliament to react and vote against the law. the protest ended in november, succeeded in obtaining a negative vote for the law and stopped the exploitation. the discussion about the protest movement in romania should also consider a broader context, mainly europe’s series of protests (della porta & mattoni, 2014). the protests within europe tend to shed a new light on the relation between citizens and political power. still, political and institutional communication during protests remains reactive and less able to promote dialogue. the general european context shows that we are facing an increase of political contestation actions and that we are dealing with both old and new protests (della porta 2007; eising, 2008). although this increase is obvious, we must notice that protests and street demonstrations are strongly rooted in domestic online media coverage of environmental protest in romania. roşia montană case 98 problems and, as a consequence, we are facing a retreat behind the national borders (bârgăoanu, 2011). protests and public space as a visible marker of democracy, the protest is a form of communicating the public disagreement towards the political decisions and is expressing the public’s resentment. by facilitating the interaction between social actors and different opinions and interests, public space is inner linked to democracy (beciu, 2011). as a realm of mediation (dacheaux, 2008) it has become a space for contradictory debates where protestors claim opinions in order to influence the political decision to act accordingly. public space conveys controversy and debate which in contemporary society are strongly connected to the media power of spreading out issues that are at matter (habermas, 1997, 2005). without the role of online and broadcasted media, it is most probably that the public debate would not address certain general interest issues. at the same time, the significant role that media plays in the public debate is responsible for placing topics on the public agenda. accordingly, public space can hardly be put aside from the media (wolton, 2008; beciu, 2011), as media has become an essential condition for public space (habermas, 1997; beciu, 2011). the rise of the online media has significantly changed the role that digital technologies have in public space, due to their role in creating visibility (thompson, 2005). scholars talk about new forms of mediated visibility, as internet has “greatly increased the flow of audio-visual content into the networks of communication and enabled a much wider range of individuals to create and disseminate this content” (ibid., 37-38). all types of protests that we have found and analyzed are general issues that fail to capture common reactions and are being considered relevant only to certain social classes. the lack of social solidarity is associated with the indifference of politicians against the reactions of civil society helped to discourage these forms of civic manifestations. however, the year 2012 was considered atypical compared with the typology of public space after december, when accumulated social tensions have managed to bring together citizens across the country and contributed to the fall of the government. the romanian society has made its presence felt in the public space and captured the media agenda for nearly two months. unfortunately, this phenomenon has been sporadic, and the civil society has continued to adopt particular behaviors specific to transitional democracies. as a consequence of this phenomenon, media played the role of spokesperson for the civil society. for this reason, the themes of public space are the themes that are visible in media, which leads to a reconfiguration of public space into the exposed public space. this paper analyses this particular environmental protest in romania and focuses on the media coverage of the roşia montană case during the protests in two of the most read online news portals: ziare.com and hotnews.ro. the study of the online media coverage of the roşia montană (romania) gold-mining project protests is part of a broader series of research which analyzes communication in the romanian public space. method the current study is based on a quantitative research, in which i have analyzed the content of the online media message regarding the cyanide exploitation in roşia montană during the protests that took place in august-november 2013. the corpus was comprised by the articles submitted by hotnews.ro and ziare.com. these news sites were selected due to the fact that they were two of the most important news sites in daba-buzoianu 99 romania, considering the monthly views. within the framework of the monitoring, i have traced references to five topics: environment, economics, legislative framework, presence of the protests and involvement of ngos, civil society/community and politicians. some of the topics describe are strongly rooted in the protest debate, like environment, economics and legislative framework, while others try to analyze the involvement of different actors, like the case of the involvement of ngo’s, civil society and politicians. the environment topic refers to the presence of positive or negative environmental effects and to the discussion about clear evidence and steps to follow in terms of impact on environment. in respect to the economics, the study took into consideration the positive, negative or neutral impact on economy, both local and national. the presence of the protests noted weather the street demonstrations were announced, even at the level of intention, and the involvements of non-governmental organizations, civil society/community and politicians referred to these categories. moreover, while monitoring i have considered the headings of the articles relevant for the study. the headings that have been encountered during the monitoring were politics, current affairs, environment, economics, opinions, and various. the current paper does not investigate whether the public is aware of the details of the subject, but is interested in finding out the key factors in managing the mining operations and the way they are presented in the media, as well as the attitude of the political and social actors on the generated controversy. the paper has monitored the two on-line news sites hotnews.ro and ziare.com during august-november 2013 in order to observe whether there is a link between the way themes regarding the rosia montană project are discussed, the public reactions and the political decisions taken. the case examines one of the most controversial projects, roşia montană, which sparked numerous polemics, both in terms of economics, environmental and legislative issues, and as well stakeholders, local residents, authorities, politicians, ngos, civil society and local communities directly affected. although the project generated reactions in the media, the public opinion was not aware of the exact consequences or benefits. for this reason, the paper aimed to observe how the preset indicators have had visibility, during august-november 2013 when took place a series of protests against the roşia montană project. discussion it should be noted that in romania’s recent years, protests have focused on domestic issues and have addressed problems like pension and salary cuts and layoffs. not only that environmental protests were uncommon in romania, but environment issues were less addressed in public space and less dealt with in the last years. moreover, unlike other european countries, the ecological parties in romania did not manage to gain significant electoral support. despite all these, the environmental protests referring to the roşia montană project managed to gather a significant number of people. also, these protests have took benefit from online media in order to spread out. the protests referring to the roşia montană project manage to articulate the economic and political topic in order to gain visibility. the current study shows that the environmental topics were addressed mostly in connection with the economic growth of the private company and with the wrong political decision of the decision makers. in a very interesting way, the study underlines a feature of the romanian protests, more precisely the fact that the initial topic is somehow left behind and less visible (dababuzoianu et al., 2013). as other street demonstrations in romania, the environmental protests regarding roşia montană referred to the topics frequently dealt with in the public space, like politics and economy. messages regarding the environmental impact are less visible, instead the legislative framework (16.15%) and the politicians (15.12%) are more frequent, while economy has 12.51%. thus, the visibility of the case online media coverage of environmental protest in romania. roşia montană case 100 comprises topics that were already on the public agenda and less the environmental topic. thus, the protests addressing an environmental topic did not manage to promote it by itself, instead used other topics. moreover, if we were to consider the relation environment-economic-legacy, we see that most of the time the environment impact has been put in relation with the economic outcomes, explaining that the negative impact on the environment is creating a significant economic growth, especially for the company that manages the cyanide exploitation. the legislative dimension is frequently encountered in the media message and is strongly connected with the political dimension, as it seems to be used as an excuse by the politicians. most of the politicians involved in the case have pointed out that the legislation and the legal issues generated by the former ruling party set up a very difficult framework. in addition, it is worth mentioning the fact that the protestors were claiming the parliamentary commission to vote against the project of the cyanide exploitation in roşia montană. the vivid street demonstrations and the significant number of people attending and supporting the cause finally determined the members of the parliament not to vote for the project. in this respect, the indicators referring to protests and legislative framework are strongly linked, because the protests had as a goal a negative vote in parliament. the monitoring shows that the two news sites covered the environmental protests significantly different in terms of visibility, although in terms of content of the coverage there aren’t notable differences. thus, from the total number of 481 references revealed by the four months monitoring, 369 appeared in hotnews.ro and 112 in ziare.com. in terms of visibility, it is obviously that hotnews.ro (76.71%) had a significant interest to cover the event compared with ziare.com, which reaches approximately 23%. still, it is worth mentioning that although the study reveals an importance difference in terms of visibility, the content of the online media coverage shows that there are interesting similarities. the two news sites have written about the roşia montană protests in a similar way, by referring to the same topics and by addressing the same events. moreover, the study shows that the protests regarding roşia montană have been considered to be related to the label public interest, as this has been pointed out by the actors that communicated about the events. not surprisingly, if we look at the visibility within the four months we see that both of the two news sites have referred significantly to the roşia montană case during street demonstrations and have less dealt with it in times with fewer events. the main focus of the articles was to underline the public resentment about the implementation of the roşia montană project throughout the street protests all over the country and abroad, as in the case of the protests organized in london, berlin and brussels. in this respect, as shown in figure 1, september was the month most visible, mainly due to the significant street demonstrations organized in several cities in romania and abroad. figure 1 media coverage of roşia montană protests daba-buzoianu 101 from the point of view of the messages spread out by the protesters, both hotnews.ro and ziare.com write about how the slogans used have linked the case with politics: the green revolution in europe starts with roşia montană; stop the largest cyanide mining project; stop the crimes against romania: the transformation of the apuseni mountains in cyanides; there is something rotten in bucharest. thus, the messages used by the protestors try to exceed the environment topic and mention other elements. a first category of messages is connected with the intention to broader communication on the topic, more precisely to call for europe. the messages the green revolution in europe starts with roşia montană and stop the crimes against romania intend to transform the issue from a domestic to a european one. the second category of messages try to create a certain social solidarity, somehow constructed against the political class: out on the streets like in the 1990s; we are intelligent people, we are not desperate. there aren’t many categories of actors communicating during protests, as the study reveals the involvement of local community’s representatives, ngos and politicians. in addition to these categories, there were some other actors, but their involvement was rather low in terms of visibility. among those, the messages send by the romanian academy were mostly commented. quite interestingly, the messages send by the politicians seem to avoid the topic environment, and rather prefer to address the economic and social impact. the ruling party links the economic messages with the great importance of attracting foreign investors. thus, the negative vote would be considered by the foreign companies willing to invest in romania a negative signal in terms of legislative support for assets. the arguments brought up by the ruling party referring to other countries doing cyanide exploitation are being rejected by the protestors, who exclaim we are defending romania. the messages spread out by the actors can be divided into two categories: one that supports the rule of law and implicitly the implementation of the project, as it is based on a contract between the state and the private company, and one that despite the contract and regulations, argues that environment protection and ecology concerns must be considered priority. quite interestingly, politicians tend to consider roşia montană project as a local issue, something that concerns the local community and the two parties of the contract, while the protestors tend to shape communication in a broader way and to address topics that are frequently on the public agenda like political corruption and government’s impossibility to solve problems properly. also, it is worth mentioning the fact that among politicians, we may find three sub categories according to the way they communicated in respect to the roşia montană project. thus, the data gathered shows that some of them are vividly against the project due to the negative impact on the local community, some are arguing that the project has some benefits worth considering, like the economic and financial ones, and some are in both categories, as they have changed their position throughout time. conclusion the present paper investigated the topics spread in the online media regarding the cyanide exploitation in roşia montană, romania. in relation to this topic, the research emphasized the way in which the main elements defining the problems were visible, as well as the public attitude of the actors implied. starting from these premises the paper underlined that this controversy has been considered a local problem which has become a matter of national and international interest. nevertheless, the ambiguous and conflicting information has been reflected in the lack of firm political decisions. the economic factor has been evoked in the majority of cases through a series of advantages brought to the local community (increase employment rate, the raise of the level of living, attracting investments), as well as disadvantages. online media coverage of environmental protest in romania. roşia montană case 102 at the same time, the paper identified a series of social risks: implementing such a project would have practically led to the disappearance of local community, to the decrease of social cohesion and of social relations at the level of community. the protests have had especially a local character. at the national level, the dissemination of information has been done through authorities and mass media. thus, the paper identified both communicational and image risks. the division into two categories, supporters and opponents of the mining project, has definitely contributed to the delay of the political decisions. the lack of civic culture and the weak public politics have transformed this project into a significant issue. even though the media coverage comprised all the relevant aspects such as economic, social, environmental, and political, at the level of public opinion a lot of ambiguities concerning this project have remained and this fact has also reflected in the social actions visible in media. references bârgăoanu, a. (2011), examenul schengen. în căutarea sferei publice europene, bucureşti, comunicare.ro. beciu, c. (2011), communication sociology and public space, iaşi, polirom. daba-buzoianu, c., erdogan-tosun, g., toker, h. (2013). 'this is not about europe!' the absence of eu-related themes on the agendas of recent romanian and turkish protests, 154-173, in radu, l., bârgăoanu, a., corbu, n. (eds.), the crisis of the european union. identity, citizenship and solidarity reassessed, bucureşti, comunicare.ro. dacheux, e. (2008), public space, paris, cnrs editions. della porta, d. (2007), ‘the europeanization of protest: a typology and empirical evidence’, 189-208, in kohler-koch, b., rittberger, b. (eds). debating the democratic legitimacy of the european union, lanham, rowman & littlefield publishers. della porta, d., mattoni, a. (eds.) (2014), spreading protest: social movements in times of crisis, colchester: ecrp. eising, r. (2008), clientelism, committees, pluralism and protests in the european union: matching patterns?, west european politics, 31(6), 1166-1187. gubernat, r., rammelt, h. (2012), austerity – the trigger for waves of contention in romania, journal of community positive practices, 2, 256-265. habermas, j. (2005), public sphere and structural transformation, bucharest, institutul european. kideckel, d. a., (2009), citizenship discourse, globalization, and protest: a postsocialist-postcolonial comparison, anthropology of east europe review, 27(2), 117-133. pavelea, a., culic, l., topan, f., iancu, i. (2013), media coverage of roşia montană’s protests, studia universitatis babes-bolyai, ephemerides, 58(2), 39-66. stoica, c. a. (2012), faţetele multiple ale nemulţumirii populare: o schiţă sociologică a protestelor din piaţa universităţii din ianuarie 2012, sociologie românească, x(3), 4-33. thompson, j. b. (2005), the new visibility, theory, culture and society, 22(6), 31-51. wolton, d. (2008), communication, paris, cnrs editions. (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 49 the financial management and regional development mihaela brînduşa tudose technical university “gh. asachi” of iaşi brindusatudose@gmail.com abstract the main objective of the study is to examine the role that financial management plays in ensuring regional development. this is because the crisis, economic globalisation, the increasing external growth of companies and the institutionalisation of the autonomy of local communities have fuelled the interest in identifying alternatives to local and thereby regional development. the targeted operational objectives were: to define the preliminary coordinates of regional development; to identify the role of private and public financial management in supporting regional development; and to present the financing framework of the siret-prut-nistru euroregion. the main financial levers with a direct impact on regional economic development there are: tax incentives; using eu financing programmes; leverage based on ownership of buildings and land; business incubators, etc. the study suggests that financial management (both public and private) plays an important role in the development of the euroregion, with wideranging present (in the post-crisis) as well as future implications. keywords financial management; public sector; private sector; regional community; regional development; siret-prut-nistru euroregion; crisis jel classification g32; o10 introduction regional development is a primarily economic, applied to a territory, which focuses on the regional community. the policy achieves its objectives by identifying and leveraging resources at the regional level, the ultimate goal being to create and maintain a stable and profitable business climate. in economic and social terms, the results of regional development are assessed by the volume of investments, the increase in productivity and competitiveness, demographic evolution, living standards, the extent to which disparities within the region are reduced, etc. financially, the results of regional development are reflected in the size of public and private resources generated at the regional level. the methodology employed for the purposes of this article relied on hypothesis and deduction. the main objective of the study is to examine the role that financial management plays in ensuring regional development. to achieve this goal, the paper is structured as follows: the first section presents the preliminary coordinates of regional development; section two presents the role of local public financial management in supporting regional development; the third section presents the role of private financial management in the context of regional development concerns; in the fourth section is identified the financing framework of siret-prut-nistru euroregion; the last section summarizes the conclusions and shows future directions of research. the financial management and regional development 50 1. preliminary coordinates of regional development regional development policy targets at a particular area (i.e. territory); this territory along with its population (individuals, groups, professional/employers/trade union associations, educational bodies, ngos) and their particular activities, traditions and interests make up the regional community. in terms of the direct effects it produces, regional development policy serves primarily the interest of the respective community/area, however – at a subjacent level – it also supports national interest (owing to its favourable impact on the economy or society as a whole). the effective delivery of regional development policies involves carrying out activities designed and implemented by local (public and private) stakeholders, through a set of specific programs and projects. the ultimate goal of these policies is to ensure the growth in the welfare of members of communities and of businesses. growth conditions for new businesses and their role in regional development will vary according to the characteristics of the regional environment, and thus different regions may well have quite different types of growth regimes (fritsch, 2011). recent literature concerning regional development has placed significant emphasis on local institutional structures and their capacity to hold down the global. conversely, work on inter-firm networks – such as the global commodity chain approach – has highlighted the significance of the organizational structures of global firms’ production systems and their relation to industrial upgrading (coe et all, 2004) recent studies (vittoria and lavadera, 2014) have revealed that a new definition of regional milieu is emerging from the recent innovation policy framework inspired by the notion of a ‘knowledge economy’. it is grounded in a theoretical context where the emphasis is on the interactive character of innovation, involving the sharing and exchange of different forms of knowledge among the actors. the stakeholders operating in the regional arena may act both as contributors and / or beneficiaries of policies executed at this level. regional economic development is the result of collective actions of: the local public sector, the private sector (local and regional) and local and regional community, respectively. the public sector, represented in particular by local government (but not excluding the involvement of central government), performs the following roles: analyse the local and regional economy; coordinate local and regional economic development; manage local and regional development projects; provide public services; create a favourable climate for various activities, etc. the private sector is composed of businesses that fulfil the following roles: create jobs; contribute to the creation of funds; participate in local and regional strategic planning; jointly participate in providing local public services, etc. the regional community is a joint participant in regional economic development, either directly (by conducting specific activities, including direct investment) or indirectly (through debates, exchanges, guidelines, etc.). the three main stakeholders in regional development (the public sector, the private and sector and the community) operate on two levels: a) the national economic context (shaped by the government's economic policy); b) the international context (determined by a series of policies formulated by various states at international level, as an effect of globalisation). the strategy for the development of a territory involves monitoring a system of zonal indicators (popeangă, 2002). in turn, such indicators are grounded on criteria considered as benchmarks for the overall evolution of the area; these criteria should factor in the existence of comparable data, the possibility to group indicators within representative categories, the relevance for the dynamic analysis of evolution, offsetting any recording errors, etc. the indicators of a region’s evolution can be structured as follows: tudose 51 a) indicators which describe demographic developments (total population; population density; socio-professional groups; age groups; demographic dependency indices; infant mortality rate); b) indicators that define the extent of economic activity and business (industrial and agricultural output per capita; turnover per capita; number of employees per one hundred inhabitants; number of companies per one hundred inhabitants; number of individuals engaged in free enterprise per one hundred inhabitants; taxes collected from one hundred inhabitants; foreign capital invested in the area); c) indicators that reflect infrastructure and public services (number of housing units per one hundred inhabitants; living space per person; number of households per one hundred inhabitants; available drinking water resources per capita; sewage and wastewater network; landscaped areas; total communication routes, including: railways, roads, county roads, village roads; volume of food and non-food retail sales; the number of letters and parcels delivered per one hundred inhabitants); d) indicators of household assets and resources in a particular area (number of private automobiles per one hundred inhabitants; telephones per hundred inhabitants; tv subscriptions per one hundred inhabitants; the number of postal offices in the area; the number of bank branches area); e) socio-cultural, educational and health indicators (active population per one hundred inhabitants; employment rate per one hundred people; unemployment per one hundred inhabitants; social protection expenditure; the number of libraries in an administrative area); f) ecological and environmental protection indicators (number of sources of pollution in the area; forest land affected by pollution; environmental protection spending). both globalisation and regional integration leads to increased competition among local communities for financial assistance, attracting businesses and investment aimed at the local and regional economy. beyond the advantages provided (by providing economic opportunities on new markets for businesses), globalisation also creates threats to local businesses, because most often they cannot compete with major international competitors who sell their products on the local / regional market. 2. the role of local public financial management in supporting regional development supporting regional development is a major responsibility of public authorities (local ones in particular). community progress is dependent upon the capacity of local leaders to link public decisions with new economic and social conditions. for these purposes, local government must have thorough knowledge of the community’s human, intellectual and financial resources. the role of financial management is to create a favourable framework for action, where natural connections are established between financial objectives and the means and instruments used to measure its performance (onofrei et. al, 2011). for that reason, modern public financial management is oriented in such a manner so as to ensure the following: achieving effectiveness; recognising individual responsibilities in carrying out public duties, decentralisation of responsibilities; the introduction and development of strategic management; the outsourcing of certain services to the private sector; the introduction of modern management techniques. the manner in which local public financial management pursues its above-mentioned role depends on how its functions are fulfilled (székely, 2009): a) financial forecasting – a function meant to transpose any strategic objective and tactical decision into income and expenditure, receipts and payments; b) financial organisation – a function that aims to coordinate the activities required to achieve financial objectives; the financial management and regional development 52 c) financial coordination – a function intended to harmonise decisions and actions of the staff of an entity and its sub-systems as part of its strategies, tactical procedures and organisational system; coordination and thereby communication, especially in the financial area, must be controllable and controlled; d) financial training – a function that seeks to predetermine an entity’s staff to achieve its objectives, by observing the established efficiency conditions; e) financial control and assessment – a function designed to quantify the performance of the other attributes of management action (forecasting, organisation, coordination and training), conducted at the closing of management cycle, thus laying the foundation and launching the next cycle. for the purposes of carrying out local public financial management, local authorities have access to a variety of financial instruments to promote regional economic development. considering the current economic situation and limited available resources, the main financial levers with a direct impact on regional economic development may include (ichim, 2009): tax incentives; using eu financing programmes; leverage based on ownership of buildings and land; business incubators etc. tax incentives are tools that can favour/boost/motivate local stakeholders in their capacity as taxpayers (by reducing the tax burden). although in the short term, they may appear to benefit only local taxpayers, in the long term, local authorities can also reap beneficial effects, gaining from an increase in resources from activities bolstered by such tools. the provision of tax incentives is recommended when the overall conditions in a particular local/regional jurisdiction are unfavourable to businesses compared to those in other areas where they might relocate (because they could minimise the risk of the flight of taxpayers to a more favourable tax area). unfortunately, tax incentives can be applied only if local authorities can afford to abandon, over the short term, part of the current guaranteed receipts in exchange for potentially higher future revenue. specifically, tax incentives may focus on: a) the establishment of new businesses and/or support for existing businesses; b) creating new jobs and/or protecting existing ones; c) encouraging companies to start new businesses or undertake investment programs aimed at increasing overall productivity and long-term viability. the decision to offer tax incentives must be judged based on the following two criteria: the expected impact of the decline in current revenue on local public services and the predictability of benefits to be secured by granting tax incentives. given that, as mentioned above, the opportunities to support local economic development through tax incentives are relatively limited, it is necessary to correlate the action of such tools with other specific mechanisms (such as those derived from expenditure policy oriented towards supporting local/regional development). using eu financing programmes represent another alternative in supporting regional development. for example, regional operational programme 2014-2020 has the overall objective of economic competitiveness and improve living conditions of local and regional communities. the involvement of local authorities at this level is intended not only to aid in fund-raising (by means of consulting, facilitating contacts and providing information), but also to establish partnerships that ought to provide effective support for regional development. leverage based on buildings and land ownership. depending on their category, local authorities may use assets in the private domain of state (specifically, buildings and/or land) to facilitate raising funds on their own behalf or on that of local actors (by providing legal guarantees). such leverage can be exercised in the opposite direction too. for instance, when a company needs a specific property guarantee that the local authority is able to provide from its own portfolio, the local authority may provide such tudose 53 property (or more favourable lease terms) in exchange for a share in the company’s capital. business incubators, providing managed business space for new businesses, can also support regional development; in particular, appropriate land may be granted (at reasonable lease rates) for the construction of production facilities allowing small enterprises to develop and expand. in addition, authorities can provide: a) shared services, such as safety, maintenance and repair, cleaning, administrative services; b) common facilities (conference rooms, reception desks, business services, warehousing, payroll and billing services); and c) equipment that can shared (such as computers, faxes and copy machines etc.). in conclusion, we consider that local public financial management plays a major role in supporting the regional development; the separate or joint application of the abovementioned financial levers will allow local authorities to stimulate local and regional economic activity. 3. the role of private financial management in the context of regional development concerns in this section, we will address the role played by firms (through their financing policies) in supporting regional development. specifically, we will present the manner in which firms have adapted their financial management to current changes, due to the transition from the old challenge (role of leverage in maximising firm value) to the new challenge: financial fragility and vulnerability to crises. this is because, against the backdrop of major imbalances, increased debt financing increases risk, causing companies to become more fragile financially; on the other hand, internal financing, being more stable and sustainable, involves lower levels of risk and mitigates financial vulnerability to crises. the vulnerability of the economic environment extends to the other components of global society; the aggregate effect can translate into a slowdown/stagnation/decline in the pace of regional development. we would like to emphasise the fact that not only companies, but also the current economic and financial system need more prudent financing that should support a more stable and sustainable growth rate, and in this context, the earlier focus on profit maximisation must be redefined in favour of securing financial sustainability. only under such conditions can regional development be sustainable. 4. the financing framework of siret-prut-nistru euroregion the implementation of such actions is illustrated by such concrete examples as the establishment siret-prut-nistru euroregion itself, and the projects implemented by district councils of partners in the republic of moldova in cooperation with vaslui and iasi county councils (projects such as: “the demonstrative use of alternative energy resources in moldova by means of the experimental cultivation of alter energy crops; “eco-rural tourism in codrii lăpuşnei”; “enhancing businesswomen’s entrepreneurship – the creation of a cross-border network; “prevention of human trafficking”; “the association of border regions in moldova and the creation of a network of public and private actors involved in socio-economic regional and crossborder initiatives”, “the economic and social development strategy of the siret-prutnistru euroregion”, “the rehabilitation and upgrading of the transport infrastructure in the iasi ungheni border region along road section dj 249 a”). the main source of financing of the euroregion is represented by the financing programmes offered by international bodies (in particular european funds). due to the major share of non-reimbursable funding (granted for specific purposes), most the financial management and regional development 54 associations in the siret-prut-nistru euroregion are active in the social and education sphere or carry out activities that contribute to the economic development of the territories in which they operate. another source of financing for the euroregion (admittedly, with a more modest share) is local government budgets. the financial and budgetary reality of present-day romania is challenging, being marked not only by the extended economic and financial crisis but also by other issues related to the design and implementation of public management. this explains the difficulties faced in co-financing projects implemented using eu financing programmes. the current legal framework (the tax code) expressly provides the possibility for local councils to approve certain tax exemptions for building and land taxes, payable by legal entities, for the purposes of regional development. taking advantage of this legal provision, the local authorities in the two partner counties in the siret-prut-nistru euroregion have adapted their tax policy in such a way as to support the objectives undertaken upon signing the euroregion partnership document. a third source of financing is the funds of businesses that operate in the euroregion area. the unfavourable national context caused by the crisis and the systemic credit crunch have vastly limited the private sector’s financing alternatives and therefore the possibility to co-finance regional development projects. even if private financial management does not have a direct impact on the development capacity of the siret-prut-nistru euroregion, certainly it can influence indirectly the prospects of achieving the objectives undertaken. consequently, in the current financial and economic context, the main objective of financial management in the euroregion should be to secure funding from nonreimbursable grants to offset the loss of public and private resources (as a result of contracting economic activities at national level). conclusions regardless of the level to which it relates (whether national, regional, local or private), the primary responsibility of financial management is to identify and secure resources in order to facilitate the achievement of objectives undertaken (by the state, region, local community, business or individual). regional development is a policy which aims to ensure the establishment /development/modernisation of enterprises, to create and upgrade infrastructure, to facilitate employment, to implement social policies, to modernise cities and villages, etc. the objectives of the policy are achieved by identifying and leveraging resources at regional level, the ultimate goal being to create and maintain a stable and profitable business climate. the examination of the particular aspects of financing regional development, in general, and the siret-prut-nistru euroregion, in particular, was prompted by the present economic and financial context, which has left its mark on regional development opportunities. the research conducted has enabled us to identify the following particular aspects of regional funding: a) it involves actions undertaken in a particular territorial framework (region), yet whose effects become visible at the national level; b) it differs in terms of volume, structure and purpose depending on the needs of each individual region (precisely in order to reduce economic and social development disparities); c) it is based on three main categories of resources: local public resources, local private resources and financing programmes/projects; d) as it involves the use of local public resources, regional financing necessitates local autonomy and financial decentralisation; tudose 55 e) in the case of accessing regional financing schemes, financing is provided after the completing specific phases of project implementation (in the form of repayment of expenses after investments have been made); f) it involves co-financing on the part of the beneficiary (especially for programmes and projects providing non-reimbursable financing). the final conclusion is that financial management (both public and private) plays an important role in regional development, with wide-ranging present (against the backdrop of the global crisis) and future implications. future directions of research. the study constitutes a starting point for further research. specifically, we consider the quantification of the financial management impact on regional development. references coe, m., hess, m., yeung h.w., henderson, j. (2004), globalizing’ regional development: a global production networks perspective, transactions of the institute of british geographers, 29(4), 468-484. fritsch, m. (2011), new business formation and regional development – a survey and assessment of the evidence, discussion papers 1127, berlin. ichim, c. (2009), procesul bugetar local şi dezvoltarea economică locală, economie teoretică şi aplicată, supliment, 1, 134-141. onofrei, m., tudose m. b., oprea, f. (2011), analiza calităţii deciziilor financiare ale colectivităţilor locale în contextul constrângerilor bugetare [analysis of the quality of the financial decisions of local authorities in the context of budgetary constraints], paper presented at the international conference „economie şi cunoaştere” (economy and knowledge) organised by the romanian academy in partnership with al. i. cuza university of iaşi, 20-22 october 2011. popeangă, g. (2002), managementul finanţelor publice locale, bucharest, editura expert. székely, s. z. (2009), management financiar. contabilitatea instituţiilor bugetare, course support material, cluj-napoca, babeş-bolyai university. vittoria, m. p., lavadera, g. l. (2014), knowledge networks and dynamic capabilities as the new regional policy milieu. a social network analysis of the campania biotechnology community in southern italy, entrepreneurship & regional development: an international journal, 26(7), 594-618. recent studies (vittoria and lavadera, 2014) have revealed that a new definition of regional milieu is emerging from the recent innovation policy framework inspired by the notion of a ‘knowledge economy’. it is grounded in a theoretical context where ... (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 27, 2018 http://sceco.ub.ro 75 issues of efficiency for public-private partnerships in the water sector simona frone institute of national economy at the romanian academy frone.simona@gmail.com dumitru florin frone university of agricultural sciences and veterinary medicine bucharest ffrone@hotmail.com abstract the water resources are critical for the economic development in a country or region, since the pollution and depletion of the waters are raising concerns for the environmental and economic efficiency of their management. this outlook calls for analysis on economic and financial issues and risks associated with specific investment projects in water supply and sanitation infrastructure wss. in previous research outcomes we have shown successful models of publicprivate partnerships (ppp) used to manage and mitigate the risks and improve performance in providing the public services of water supply and sanitation (wss). the main objective of this paper is to reiterate the ppp as an efficient business model for the water sector, by employing several methodologies: literature review, case studies, performance indicators, analysis and synthesis. some features and experiences of ppp in the water sector are resumed and analysed, considering recent developments and leading to conclusions and recommendations on their opportunity and efficiency in romania. keywords efficiency; public private partnership (ppp); economic risk; water supply and sanitation (wss); concession jel classification h44; l95 1. introduction as analysed and mentioned in previous research papers in the last about 15 years important trends have occurred within the water sector of the european union, mainly driven by the european water framework directive 2000/60/ec. since having dealt mostly with water demand management and regionalization of water utilities, in order to determine the most efficient path for sustainable development and efficient water management, there is an urge to consider another trend: privatization of the water companies’ management through public-private partnerships (ppp) and creation of a competitive market in the water supply and sanitation (wss) industry. sustainable development depends also on managing the costs of service provision using existing infrastructure along with additional investments in new water infrastructure and rehabilitation, both physical and institutional. therefore, the water/wastewater sector is still undergoing important institutional, economic and technological reforms, aiming at ensuring the financial as well as environmental sustainability of the water and wastewater utilities and services (frone & frone, 2012b). frone, frone 76 the process of regionalisation and aggregation of the romanian water sector was a strategic move, being expected to create, besides economies of scale, also a large enough demand base for the regional wss operators to become attractive for private sector participation (frone, 2012). the paper will highlight some specific features of the water sector and the implications on suitable forms of ppp designed to increase the efficiency of the wss companies and to allow for a more equitable risk sharing between the public and the private sector. 2. background concepts there are quite difficult economic and political choices for the sustainable management of the urban water sector at present. the importance of the water supply and sanitation (wss) networks and services has long been proven as an essential public good for socio-economic development, since: • the provision of water and sanitation services has undoubtedly reduced disease and has yielded health benefits. • the cheap access to water has also encouraged a variety of other uses from agricultural to architectural developments. 2.1. water as a social and economic good however, the water sector is marked by a long history of under-pricing, and opposition to full cost pricing for ethical and social reasons. as analysed in (frone, 2012) water is an economic good, as well as a social good. in view of a sustainable development, it is important to view water allocation as a means of meeting social goals of equity, poverty alleviation and safeguarding health. the social and political factors and the public character of water have contributed in the past to the reluctance of governments to acknowledge water as a finite natural resource and an economic good. water is, however, from the economic analysis viewpoint, a commodity that needs a market price reflecting the cost of provision and its true value to society. besides, as claimed in previous research papers, sustainable water management calls for an integrated approach to the supply and demand of water. therefore, modern water industry and infrastructure deals both with: • the supply side, consisting in the collection, treatment, transport, storage and distribution of fresh water; • the demand side, by collecting, transporting and treating the used (waste) water. still, due to the incapacity or the unwillingness to acknowledge water as a finite natural resource and an economic good – a commodity that needs a market price reflecting the cost of provision and its true value to society (frone, 2012), public water systems are often operated inefficiently and services are unreliable, lacking coverage, regular maintenance and good design. currently more than 1 bn people worldwide still lack access to safe drinking water and up to 2 bn people do not have access to basic sanitation facilities. improving the delivery of urban water and waste water services is still a critical need for many developing countries and economies in transition. our country romania, although a member state of the european union, still faces challenges and issues in increasing the access of the rural population to wss networks and services. currently in romania only about 60% of the total population has access to full public water supply, sewerage and sanitation, due to the issues of efficiency for public-private partnerships in the water sector 77 underdevelopment of water/wastewater infrastructure or to low rates of connection (frone & frone, 2012). therefore, as we shall argue in this paper, in the long run, regional and local governments (public authorities) should consider, for developing and delivering wss infrastructure and utilities the potential involvement of some private sector partners in dedicated partnership projects. the main grounds and reasons for public-private partnerships (ppps) in the water sector are: ▪ improving the delivery and coverage of wss utilities is a critical need for the emerging economies and all the eu member states (including romania), in order to be able to comply with the water directives; ▪ in the european union about usd 75bn per year are currently spent on water and waste water services, and capital investment is predicted to increase by 7% a year for the foreseeable future; ▪ public water systems are often operated inefficiently: lack of coverage, of regular maintenance and of good design; ▪ private wss companies might be able to offer increased access to their private investment funds ▪ the improved and innovative management systems, technologies and techniques. 2.2. forms and features of public-private partnerships in the water sector after having acknowledged some features of the water utilities, and the fact that there is a need to involve the private sector capital and management capacity, the ppp in the water sector, should not be misunderstood as full privatization, with the management and ownership of water infrastructure transferred to the private sector. in a general definition, the public-private partnerships (ppps) refer to any form of agreement (partnership) between public and private parties. hence without passing all the ownership and operations to the private operator, there is still a quite wide range of approaches for involving the private sector in improving the performance of water and sanitation systems. some options keep the operations (and ownership) in public hands, but involve the private sector in the design and construction of the infrastructure. other options involve private actors in the management, operation and/or the financing of assets. accordingly, they involve different degrees of private and public sector responsibilities for service delivery. the main features of the ppps in the water sector are: o cooperation between a public partner and a private partner involving a longterm relationship; o the funding of the projects mostly done by private partners; o the public entity is focused on the objectives to be achieved in the term of public interest and is responsible for monitoring the project, for the quality of the provided services and the pricing policy; o the private partner is usually responsible for the stages in the project like design, completion, implementation and funding; o the risk management is done through risk sharing between partners, so that some of the main risks are being transferred from the public entity to the private partner. there are also several forms of the ppps in the water sector, created and designed to respond to the main problems of water supply and sanitation networks development frone, frone 78 or to improve the operational economic and/or environmental efficiency of the existing water utilities. as may be noticed in table 1, there are some common forms of public-private partnerships in the water sector, more or less specially designed to meet some specific development or efficiency objectives. also analysed in table 1, according to the main objective they are designed for, the authorities would probably choose different options of ppp. there are some forms of ppp mainly used to develop access to wss services and coverage, such as: the mixed-ownership (joint-venture) company in which a private investor takes a minority share in a water company with full management responsibility vested in the private partner; the concession (for 20–30 years), under which the private operator is responsible for running the entire system. investment is mostly or fully financed and carried out by the private operator. table 1 objectives and specific forms of ppps in the water sector forms of ppps in the water sector objectives of the ppps in the water sector specific ppp options developing access to wss coverage and services improving efficiency concessions the mixed-ownership (joint-venture) *** * the concession (for 20-30 years) *** ** contracts the management contract (for 4–7 years) * *** the lease contract (for 10–15 years) ** *** legend: ***=very effective; **=effective; *=less effective source: own qualitative analysis on the other hand, there are other forms of ppp designed and used especially or only to improve economic efficiency, mainly some limited time contracts, such as: the management contract (for 4–7 years), under which the private operator is only responsible for running the system, in exchange for a fee that is to some extent performance-related; the lease contract (for 10–15 years), under which assets are leased to the private operator who receives a share of revenues. nevertheless, due to the water sector being one of natural local monopolies, a strong regulatory role is required to ensure that performance standards are met and the interests of consumers protected. local authorities or governments retain final responsibility for setting and enforcing performance standards. therefore, in all of these options or forms, the public authority remains responsible for overseeing the activity and ultimately ensuring that public needs are met (oecd, 2003). 3. challenges and obstacles of developing efficient public-private partnerships in the water sector in some countries, public-private partnerships in the water sector have existed for more than a century. public-private partnerships (ppp) in the urban water sector mostly take the form of lease or concession contracts, where a public authority retains the ownership of the system and the private sector manages and operates the services. issues of efficiency for public-private partnerships in the water sector 79 in its green paper on ppps, the european commission recognised that the following elements normally characterise a ppp (com (2004)327): •the relatively long duration of the relationship, involving cooperation between the public partner and the private partner on different aspects of a planned project; •the method of funding the project, in part from the private sector, sometimes by means of complex arrangements between the various players; •the important role of the economic operator, who participates at different stages in the project (design, completion, implementation, funding); •the distribution of risks between the public partner and the private partner, to whom the risks generally borne by the public sector are transferred. as may be noticed from a previous study (frone & frone, 2013) all kind of countries (developing, middle income, advanced, even socialist national economies), from all over the world, have involved public private partnerships in providing their water supply and sanitation networks and services. this is a proof that ppps can provide solutions to communities faced with the need to improve critical infrastructure or find cost efficiencies to help fund necessary projects. nevertheless, despite the significant expansion of public-private-partnerships in the urban water sector in recent years, it is estimated that still only 3% of the population in poor or emerging countries is provided with drinking water through private operators. there are some specificities of the wss systems that have a strong impact on the economic and financial features of the ppp in the water sector. due to these features, private operators are particularly sensitive to the quality of the investment climate and the level of risk, which is an important obstacle to public-private partnerships in many regions of the world:  networked water systems have extremely high capital costs;  urban water services are a business with relatively low rates of return on investment, so it is essential that revenue streams are as secure as possible; for instance, as analysed in (platon et al., 2014), the economic and financial risks of the wss activity can be divided into two categories: a) financial risks (investment related), which is the set of risks associated with investment in new infrastructure of water and wastewater: expansion of a distribution network, the creation and development of new sources of drinking water, or the construction of a new water wastewater treatment; b) economic risks of exploitation, which is the set of risks associated with the operation and maintenance of a water supply and sewage-sanitation service. the economic risks of the wss projects are determined by the uncertainty of economic development, namely of the sector market. these most significant economic risks in romania are: the commercial risks of non-payment, related to the consumer demand (i.e. the consumers reaction to increasing wss tariffs), the risk of competition (determined by quasi free access of rural population to water from common wells and own boreholes); the risk of inflation, the contractual risk, the legal and regulatory risk (frone & frone, 2015). 3.1. risk sharing for increased efficiency considering the specific risks of the water sector and the financial challenges brought by the recent global economic crisis, an important issue of efficiency is the selection or development of the right model of ppp arrangement. for instance, as according to (oecd-world bank, 2002), before the global crisis, there was a dominance of concession contracts (more than 82% of cumulated investment 1990-2000), where the objective is (see table 1) to increase the access to wss services, but the private operator is responsible for management of operations, frone, frone 80 maintenance and investment, and hence exposed to a large array of risks, in conjunction with an inappropriate allocation of risks between stakeholders. due to the fact that many public-private partnerships in the water sector were designed in a way that required the private operator to bear the political, regulatory and currency exchange risks in addition to all operational and investment related risks, the global economic crisis (2008-2012) has brought recognition that this might not be the most appropriate way of allocating these risks, since many risks are not under the control of private operators. in figure 1, we represent in a risk matrix, the mechanisms of risk sharing for each of the main 4 types of ppp models for the wss services; as indicated graphically by the arrow, the degree of private responsibility and risk taking increases from left to the right. figure 1 risk matrix (risk sharing mechanisms) of the main ppp models in the wss sector from this viewpoint, the standard models of the public-private partnership in the water supply and sanitation sector are defined by a particular mechanism of the responsibilities and risks allocation (frone & frone, 2013): ppp type i: the management contract under a management contract the operator fills key management positions in the water company with appropriately skilled staff. the publicly owned water company continues to be accountable for other responsibilities, such as undertaking new investment. in this arrangement, the private sector partner will provide o&m and/or capital programme management services and receive an annual fee from the public partner. the revenue collection function is usually retained in the public sector and the scope and mechanism of risks transfer is limited, but performance and efficiency generally improves. ppp type ii: affermage-leases under an affermage-lease, responsibility for operating and maintaining existing assets, plus commercial and management responsibilities, pass to the private operator. the public contracting authority usually retains responsibility for new investment. here, the risk transferred from the contracting authority to the operator is usually quite significant, but the mechanism of risk transfer depends on the details of the contract and, in particular, the way the operator’s remuneration is determined: under an affermage, the tariff adjustment rules that matter most are those applying to the operator’s tariff (or affermage fee); under a lease, the operator gets the customer tariff minus a lease payment, so the tariff adjustment rules that matter most are those that issues of efficiency for public-private partnerships in the water sector 81 apply to the customer tariff. there may be thus a raise in the efficiency of water systems operations. ppp type iii: joint-ventures in this type of ppp, the public-private partnership is more intimate and integrated, since the public and private sector form a joint venture to provide water and wastewater services to the customer. it is a good practice for the public sector to inject the water infrastructure assets and the private sector partner to contribute with the capital, to form a joint venture company. this is potentially the most complicated but is also an increasingly modern and popular model favoured by the different stakeholders. the joint venture model permits the sharing of risks in the form of profit-and-loss sharing. this allows the redistribution of savings and potential benefits in a project between the public and private partner, a provision which is usually conspicuously missing in ppp projects. the public sector will have to retain a certain degree of risks in areas like o&m, revenue collection and financing, compliance (figure 1). ppp type iv: concessions under a concession the operator assumes full responsibility and exclusive right to operate, maintain and carry out investment in a public utility and the risk transferred from the contracting authority to the operator is usually substantial, but depends particularly on the rules for adjusting the customer tariff. 3.2. good practice case-study of ppp in the water sector: apa nova bucharest as a handy example, we are able to cite the water and sewer system of bucharest (capital of romania, population of 2.3 million), privatized in 2000 through a 25-year concession to the french company veolia generating the apa nova ppp for wss. it is analysed and specified in (ifc world bank group, 2013) that before the ppp apa nova, the municipality of bucharest was facing numerous problems in meeting the city’s water and sanitation needs. because of leaks in the distribution network and waste, water losses were nearly 50 percent high, which together with an inadequate metering system resulted in low revenues for the municipality. in addition, some larger investments in sewerage, water storage and quality improvements were also required to meet eu standards. furthermore, the complicated ownership structure of water infrastructure assets resulted in a lack of accountability and of incentives to improve efficiency; the low tariffs meant that insufficient funds were available to invest in the necessary improvements. for choosing the best form of ppp, the main government’s objectives were: • to bring about efficiency gains, so that consumer service levels could improve with minimum tariff increases; • to transfer most of the investment responsibilities to the private sector making it as self-sufficient as possible; • to still avoid the dangers of a private monopoly. based on review, the consultant (ifc) recommended a long-term concession whereby the private operator would be responsible for managing water and sanitation services and for all capital investments. the municipality would, however, retain ownership of the assets. hence, the bucharest municipality assigned the rights and obligations to manage the public wss services and related public assets to the company apa nova bucureşti, on the company's own risk and expense, in exchange for a fee payment (royalty). as stated in a dedicated presentation by the bucharest municipality (2015), the concession contract was awarded in 2000 (for 25 years), following a competitive frone, frone 82 international tendering procedure. the bidding was based on a single criterion: the lowest tariff. apa nova bucharest (veolia water group) won the tender because it offered the lowest combined water and wastewater tariff (calculated as the average of 7 tariffs proposed for specific time periods of the concession). other features of the apa nova concession contract ppp are: • the concession contract is customer-oriented, with clear quantitative and qualitative objectives (levels of services) for the concessionaire, with no imposition of obligatory investments (exception is crivina water production plant – 3 m3/s), monitored by the municipality of bucharest through the municipal authority of public services regulation; • the concessionaire is remunerated with a strictly controlled tariff by the national regulatory authority for public services (anrsc) and the municipal authority of public services regulation (amrsp). • the concessionaire may undergo serious financial consequences if it does not achieve the set of 24 technical and commercial levels of services (los) as provided for in the contract (1,5 m€ contractual penalty per each los not complied with). nevertheless, an issue of economic efficiency is the price (tariff) elasticity of water demand, which is quite high in romania (frone simona, frone dumitru florin, 2012a). other previous analyses have identified from a qualitative risk analysis, the outcome that the most important economic risk of wss projects in romania is the commercial risk, i.e. the risk of falling demand and thus the risk of non-payment of charges for the water and wastewater services, because of the high rates and low affordability of the population, especially in the rural areas (platon et al., 2014) therefore, to reduce the risk of low water demand, the bucharest wss concession contract foresaw the possibility to increase tariffs beyond the contractually foreseen increases, if total water use was more than five per cent below water use in the previous year (apa nova, 2012). figure 2 comparison of the tariffs charged by the wss operators in romania in 2014 (ron/m3) source: report of (bucharest municipality, 2015) however, an interesting conclusion of the report (bucharest municipality, 2015) was that apa nova has managed to improve service more than average while keeping tariffs relatively low, without receiving any public subsidy. as may be noticed in figure 2, the tariffs charged for the water supply and sewerage services in bucharest by the apa nova were not the highest in romania, in 2014 (the 10th position out of the 33 wss companies operating at the time). the solution lies mainly in the ability of the concession to increase efficiency. the efficiency gains “enable apa nova to generate the operational cash-flow needed to cover loans and ensure the return on capital invested.” issues of efficiency for public-private partnerships in the water sector 83 a key accomplishment for economic efficiency was that apa nova bucuresti has reduced non-revenue water (including leakage and commercial losses due to underbilling, theft etc.) from 350 cubic meters per kilometer of network per day in 2002 to 176 cubic meters/kilometer/day in 2007. also, the water quality has improved in bucharest, due to the ppp: in 2000, 69 percent of samples complied with the standard for residual free chlorine; in 2010, 100 percent of water samples met or exceeded romanian and e.u. quality standards. the overall customer satisfaction had increased from 46 percent in 2002 to 75 percent in 2009. the water consumption in bucharest decreased from total consumption of 516 liters per capita per day in 1999 to 225 liters per person per day in 2010, and is decreasing at a compound annual rate of 8 percent due to reduced leakage. therefore, not only in our view but in many reports, the apa nova bucharest ppp for municipal water services is to be praised for being considered very successful since „under the private operator the utility: has raised service quality above romanian standards and toward western european levels; by 2008 efficiency gains had produced cost savings of us$34million. the concessionaire has financed us$259 million in investment, without public subsidy, while keeping tariffs well below the romanian average” (world bank, 2013). 3.3. the scope of efficient ppps in the water sector even when the obstacles for ppp in the water sector are overcome and there are successful stories of good-practice like the one of bucharest apa nova, it must be recognized, however, that public-private partnerships are not always the panacea that some might expect. due to the specificities of the sector, the ppp involving international private sector operators, although potentially efficient and desired, cannot solve all the problems in the water sector, nor can be applied everywhere. it should be first acknowledged that the private sector will only operate where certain profitability requirements can be met, which considerably limits the scope for the water sector public-private partnerships. also, for some reasons mentioned in (platon et al., 2014) regarding the financial risks, major investments in the framework of water public-private partnerships is likely to focus on developed and emerging market economies where the framework conditions for foreign investors are most favourable. in the previous century, close to 100% of the value of public-private partnerships projects has been realized in high and middle income countries, leaving most least developed countries uncovered. although water utilities are now prone to continuous development and innovation, there is a limited number of international water operators, so their human and financial capacities allow for the management of only a small number of projects. the three largest private operators accounted for more than 50% of the global market in the last 15 years. due to the low propensity to pay for wss services and the tariff risk (frone & frone, 2012a) the rural areas as well as small and medium cities in romania and in other developing countries are not or only rarely on the shortlist of international private operators. instead, the ppps in the water sector will focus on urban areas which are likely to yield the most substantial revenue flows and offer the best opportunities to achieve significant economies of scale: usually large cities with a population of 500.000 or more (see above the case of bucharest, as the capital of romania, with more than 2 million inhabitants). frone, frone 84 hence it may be stated that the potential area of operation of international private operators is limited. still opportunities for the involvement of new entrants into the urban wss market exist by a mobilization of new actors from the private sector in developing countries, as well as of some smaller water companies which may help to enlarge the scope for efficient ppp in the future. 4. conclusions and recommendations in romania the most important economic risk of wss projects is a commercial risk, i.e. the risk of falling demand and thus the risk of non-payment of charges for the water and wastewater services, because of the high rates and low affordability of the population, especially in the rural areas. this economic risk is really jeopardizing the efficiency of the water companies and normally does not foster the creation and development of some forms of ppps for the much required and needed development of the water supply and sewerage networks and services in romania. however, in developed and higher-income areas such as the capital city bucharest, the apa nova ppp has worked efficiently as according to an independent evaluation study (done at the request of international finance corporation) showing that: “in bucharest, the ppp concession has clearly improved water and wastewater services. ... the main success drivers were: a committed public authority; a committed and expert advisory team; a well-prepared, high quality, and transparent transaction process; an unusually thoughtful and innovative contract design; welldesigned and implemented contract monitoring and disputing resolution arrangements.” (castalia strategic advisors, cited in the bucharest municipality report, 2015) the investment costs of the apa nova for developing the wss services were also lower, due to the strong features of the private–public partnership ppp (better capital endowment and equity). in conclusion and according to the research, ppp agreements are resourceful and should be used more widely in the financing and development of wss infrastructure and services, in romania and in other eu states. for implementing efficient ppp in the water sector of romania, the outlook is good since there is a proof of success by apa nova in bucharest. besides, as stated already in (frone & frone, 2013) the sustainable development strategy of water supply and sanitation public servicesromania 2025 supports the involvement of private capital in large investments, especially through ppp arrangements required to achieve the major construction and expansion of treatment plants and wastewater. references apa nova (2012), the concession contract, retrieved on may 14, 2013. bucharest municipality (2015), improving the efficiency of the public water service through concession in bucharest, the capital city of romania, capital summit 2015, belgrade, 22-24th april 2015. commission of the european communities (2004), green paper on public private partnerships and community law on public contracts and concessions, com (2004) 327. frone, s., frone, d.f. (2015), emerging markets queries in finance and business. economic risk to a regional water supply and sanitation project in romania. procedia economics and finance, 32, 550–557. frone, s., frone, d.f. (2013), public-private partnerships as mechanisms for risk management in the water sector. scientific papers. series “management, issues of efficiency for public-private partnerships in the water sector 85 economic engineering in agriculture and rural development”, vol. 13 issue 3, 103-110. frone, s., frone, d.f. (2012a), sustainable water pricing and demand management issues in romania, ovidius university annals, economic sciences series, vol. 0(1), 937-942. frone, s., frone, d.f. (2012b), factors and trends of economic efficiency in the water/wastewater sector, procedia economics and finance, vol. 3, elsevier. international financial corporation, world bank group (2013), public-private partnership impact stories. romania: bucharest water and sanitation, ifc wb group 2013. oecd/world bank (2002), private sector participation in municipal water services in central and eastern europe and central asia, conference proceedings, 10-11 april 2002, paris. organisation for economic co-operation and development (2003), public-private partnerships in the urban water sector, oecd observer, april 2003. platon, v. et al (2014), financial and economic risks to public projects, procedia economics and finance, 8, 204-210. world bank (2011), water in bucharest: a utility's efficiency gains under a concession, february 2011, viewpoint note no. 326, by david earhardt, melissa rekas and martina tonizz, retrieved on may 14, 2012. international journal of economic practices and theories, vol. 1, no. 1, 2011 (july) studies and scientific researches. economics edition, no 18, 2013 http://sceco.ub.ro a framing of future european parliament elections 2014 in a social media context dorian pocovnicu1 bacau prefecture dorianpocovnicu@yahoo.com mădălina manolache2 europe direct bacau madalina.manolache@unitbv.ro gheorghe epuran “transilvania” university of braşov gheorghe_epuran@yahoo.fr abstract communication in marketing has always been a continuous conceptual hybrid of input from various domains: marketing, p.r., communication, sociology. with the constant transformation of web 2.0. phenomenon the demarcation lines between these domains and their influence has become more blured and difficult to pinpoint. as a result, specific research methods and theories have become adaptable instruments, laying the path for grounded theory approaches or new research methods. framing theory having as basis that the media focuses attention on certain events and then places them within a field of meaning has shifted towards organizations and further on to institutions. framing is a quality of communication that leads others to accept one meaning over another. framing theory suggests that how something is presented (the “frame”) influences the choices people make. in online communicative contexts, their own personal framings allow the communicative actors to make use of language and forethought so that specific embodiments of future evolutions may be depicted. in our case, we shall focus on the topic: european parliament elections, which are to take place in 2014, and on the manner in which it has been framed in two online chat session with three meps. it is our intention to identify the framing techniques used, the framing links and the framing alignments. keywords framing theory; framing techniques; social media; european parliament; consumer citizens jel classification m31; m37; m38 1. introduction the european union institutional system represents an intricate mechanism of polity, policy and lobby, within which there are three major institutional pillars with a profound role in the communication and information policy, inside and outside the eu mechanism. starting with the delors mandate, the communicator of the eu (cini, 1996), namely the european commission, entered scholarly scrutiny regarding the fragmentation of political authority (meyer, 2002) and the lack of coherence within institutional and political communication. furthermore, after the wallström plan d partial progress regarding the communication policy of the eu, the communication deficit of the european commission became the conceptual currency for the entire debate 1 phd student at interdisciplinary doctoral school in marketing, “transilvania” university of braşov 2 phd student at interdisciplinary doctoral school in marketing, “transilvania” university of braşov 337 pocovnicu, manolache, epuran regarding communication and the eu, especially in the context of the elections for the european parliament, the second institutional pillar of the mechanism. with the lisbon treaty entering into force in 2013, the issue of communication and proximity towards the citizen(s) changed its conceptual anchors amid the european discourse, as the institutional frameworks transformed as well. therefore, the intricate mechanism made up of public administration, governance system and private/public lobbying shifted as well on new legal grounds. what also changed were the multiple voices of the eu, namely the people working inside the institutions, rather silent until the emergence of the social media channels, who became present and available for debate and dialogue. schaefer (apud cohen, 2011) considers three indicators of social media: [...] evolution, revolution and contribution. first, it is an evolution of how we communicate, replacing email in many cases. it’s a revolution: for the first time in history we have access to free, instantaneous, global communication. third, social media is distinguished by the ability of everybody to share and contribute as a publisher. placing this trinomial for both the commission and the parliament we observed a constant presence on social media networks, such as facebook, twitter, storify and linkedin. both have evolved, especially the ep, from a rather unconnected position towards the voters to a bridging-up with the media and the electorate, by contributing to the european debate with coherent and live interventions on the social media network, by means of chat applications. the european parliament, as an eu institution, has been named the great noncommunicator (anderson and mcleod, 2004) due to the poor turnout to the elections and the failure of meps to connect with the media and the citizens. in the case of the european parliament, it seems that the online (r)evolution has provided a most convenient channel through which the meps can presents their views to the citizen(s), be they elite or common, and also answer their questions. 1.1 methodology the term frame is borrowed from goffman (goffman, 1974) and it means schemata of interpretation. these schematas allow people to locate, perceive, identify and label repeated occurrences in their lives (snow et al., 1986). framing plays a critical role in the construction of social reality (hallahan, 1999), as it provides the lenses through which people see the reality they live in. framing deals with salience and selection (entman, 1993), where by salience we understand making a piece of information more meaningful or noticeable to certain audiences, in other words, from within the interaction between the text and the receivers the meaningfulness arises. and it is in this interaction that several techniques are used, within seven models (hallahan, 1999) which focus on the object which is framed (what is framed): situations, attributes, choices, actions, issues, responsibility and news. frame alignment is considered an important element for social movement (snow et al., 1986). it was argued that when individual frames become linked in congruency and complementariness, than the alignment of frames occurs producing frame resonance, a key element for the transition of the group from one frame to another. according to snow and bedford, the alignment depends on four elements/tasks: • frame bridging unconnected frames are linked to congruent frames; • frame amplification the beliefs and values of the communicative actors become clear; • frame extension other frames are included; • frame transformation due to changing conditions, frames are altered. 338 a framing of future european parliament elections 2014 in a social media context 1.2 research objectives within administration theory there has been a lasting assumption that sound communication leads to sound performance (pandey and garnett, 2006). in the words of chester barnard, the first executive function is to develop and maintain a system of communication. in the case of the european union, the first sign of the lack of a communication system appeared when the delors commission had to resign because of allegations of influence. during that crisis, the conflict between the parliament and the commission became even more visible, an issue which was remedied with the prodi commission. but even during the first barroso commission, the european parliament remained detached in the relationship with the voters, despite the 2009 election campaigns, which marked a beginning in the ever growing presence of the ep on the european and international stage. as the transition from a noncommunicator to a communicator unfolds for the european parliament, it is interesting to analyze the framing strategies it adopted and the channels it decided to use most often. therefore, our research objectives will focus on the following: • ro1: in the context of social media networks, what are the framing models used by the ep regarding the european elections in 2014; • ro2: has the ep been successful in establishing the foundations for a frame alignment. 2. case study in order to accomplish our objectives we have chosen as a social network facebook and the ep chat application, which became functional on the 24th of march 2011. the first chat available within the app was with simon busuttil, responsible for the frontex mandate. for our study case we have chosen 2 e-conversations with three highly important figures from the european parliament, namely: andrew duff, joseph daul and hannes swoboda. the first is a british liberal who is responsible for steering the recommendations through parliament and the spokesperson on the committee on constitutional affairs which is the committee charged with making the eu more democratic and accountable. the second is the president of the epp’s parliament group and the third is the president of the social-democrats group in the ep. the first e-conversation, which took place on 18th of june 2013, focused on the recommendations of the cca committee on the following topics: candidates for the european commission president being known well in advance, an eu-wide campaign and clear party lines. during this econversation there was a live stream of 142 interventions and 31 answers provided. the second e-conversation, which took place on 26th of march 2031, involved both j.daul dna h. swoboda and presented a more general approach on several topics eu budgets, solutions to end the crisis and european politics. during this e-conversation there was a live stream of 269 interventions and 34 answers (33 in english and 1 in french we analyzed 33 answers). for both of the e-conversations we analyzed the what of the frames, so that we could be able to pinpoint the construction of the social reality for each of the communicative actors, where by construction we understand: the attitudes and the representations. we did not focus on the element of culture, because on facebook it is rather difficult to grasp the whole cultural background of the actors, especially for the senders of questions. in the case of the first e-conversation, we identified two framing models: issue framing, where the issue was the european elections in 2014 and the responsability framing, namely the responsibility for the diminishing voters’ turnout. in the case of 339 pocovnicu, manolache, epuran issue framing, social problems are explained in alternative terms by different parties and it is around these terms that public opinion and audiences are formed. (grunig and hunt, 1984). we have divided the issue framing from the questions and from the answers so that we may pinpoint certain points of congruency and/or of complementariness (see figure 1, figure 2). figure 1 issue framing within the 31 questions figure 2 issue framing within the 31 answers as we can observe from the figures above, the congruency occurs at the first level of framing, meaning that there have been identified four issues framed within the conversation: gender equality, change, identity and voters. it is at the second level of framing that the foundations for frame alignment begins: frame bridging the unconnected frames within the answers are now linked to the unconnected frames within the questions on the basis of the congruency. in the case of the voters issue (see figure 3), the future, the awareness and the protest of young people become complementary to the representation of the youth, within the context of the european elections. 340 a framing of future european parliament elections 2014 in a social media context figure 3 congruency and complementariness for voters issue in the case of the change issue (see figure 4), the procedural, inter-institutional and policy/polity become complementary to the federal europe topic, the agreement vs. non-agreement within the eu institutions and to the awareness on the real choice of the voters. figure 4 congruency and complementariness for the change issue as we can observe, the frame extension has begun at this point, as the connection real choice policy/polity change voters’ awareness of who is in charge was established. in the case of the gender equality issue (see figure 5), the quotas issue becomes complementary to parties’ internal affairs regarding female candidates and the muchdebated persona of angela merkel to the hypothetical positioning as the future president of the european commission. inside this frame, the process of frame amplification has started as the complementarity angela merkel president of the ec is complementary to the federal europe policy/polity change in figure 4; in other words the liberal beliefs and values come forth, revealing the forethought of the one providing the answers the liberals will support a liberal candidate, but when it comes to a female candidate, than merkel is the (free or only) choice, even if she belongs to the epp. figure 5 congruency and complementariness for gender equality issue 341 pocovnicu, manolache, epuran the final congruency is the one regarding identity (see figure 6). at this stage the identity of the voters becomes complementary to the relevance of the eu in the life of the voters and the national vs. european identity of the party becomes complementary to the relation between the identity of the candidate and the identity of the party. another frame extension occurs at this stage, namely the identity of voters relevance of the eu is connected to the awareness of real issues/real choice the future of young people is the eu. figure 6 congruency and complementariness for the identity issue the responsability framing was also analysed from a question/answer approach (see figure 7, figure 8). what we noticed was a much complex interweaving of frames, as indeed the issue itself requires more subtle and intertwined frame extensions. figure 7 responsibility framing out of 31 question 342 a framing of future european parliament elections 2014 in a social media context figure 8 responsibility framing within 31 answers as we may notice, there are two congruent connections which backbone the responsibility frame, namely the impact and the initiative. on account of these two circular linkages, a new frame bridging occurs, with a new framing amplification also: the bridging is represented by the reciprocal impact between economic crisis and voters’ turnout, followed by the amplification the real deficit is the lack of government again the forethought of the one providing the answers comes forth, namely it was never a matter of voters’ disengagement towards the institutions, but it has always been a matter of governance and government, at eu level. it is within this stage that the framing transformation occurs the responsibility framing is endorsed through a binary approach: the impact/initiative translates towards the government level, thus becoming a matter of accountability and credibility on behalf of the eu and the voters’ turnout shifts towards a matter of intercommunication and participation, as the future elections are going to be a twitterati election. for the second e-conversation, we identified three framing models: issue framing, where the issues were: the economic crisis, european elections, youth unemployment, democracy (the hungary situation, the cyprus situation, the uk campaign against romanians and bulgarians), the euro, the single seat; responsability framing, on the topics: connecting with citizens, restoring the trust in eu institutions, voters’ turnout, ; attribute framing, regarding the fear for europs, euroskeptcis, the situation of the net payer countries, trust in the decisional mechanism at a national level, what does it mean to be a european. attribute framing has been one of the domains in which consumer behavior researchers have been more active, using the term in at least four distinct ways. our focus is on the use of problem framing, which refers to the deliberations used by decision makers to structure a preference judgment task (hallahan, 1999); in our case the decision makers are the receivers of answers, as they decide whether their questions have been meet with proper responses in other words, if the future voters have found the right impetus to become even more interested in european issues and, consequently, to go to vote. another use for attribute framing is the agenda-setting in the domain of media in the case of social media the agenda-setters are the meps themselves, due to the evolution-revolution-contribution triad we mentioned earlier. the issue framing was analysed from a question and answers’ perspective (see figure 9, figure 10). in the case of the answers the two meps did not provide answers to all the questions, out of 33 questions 13 received binary answers and 20 received individual answers, either from one speaker or the other. because the description for 343 pocovnicu, manolache, epuran the e-conversation provided a balanced vision of the two leaders, namely both believe that europe must provide the way out of the crisis. but they have a different approach to what it actually means a congruency as to the provider of the solution but a complementarity regarding the specific measures, we decided to present all the answers into one figure, within the principle of congruency, but mentioning the epp and s&d input. comparing the issue framing we notice that the number of congruencies is bigger compared to the first e-conversation and more complex, covering a diverse thematic area. the complementariness at the third level of the frame allows for several patterns of forethought to come forth: • negotiations on the budget, towards a new kind of financial governance; • an alternative to the austerity policy intertwined with a different kind of competitiveness; • european banking union; • policy change, while respecting the eu rules. figure 9 issue framing, out of 33 questions figure 10 issue framing from 33 answers going forth with our study case, the responsibility framing for the questions and answers showed that a frame bridging has occurred between the issue and the responsibility framing through the following complementarities: alternatives to the current austerity policy, eliminate the blame game and the nationalist politicians with populist messages, an alternative economic policy. 344 a framing of future european parliament elections 2014 in a social media context compared to the previous e-conversation, there was only one issue framed, whereas, in this case, there are multiple issues with relevant sub-topics. analyzing the european elections in this second conversation, the relevance of the eu in the daily life of the citizen is stressed and the importance of connecting with and contacting the citizen(s) for the european parliament is dwelled upon. bringing up the two econversations, there are three saliences in the discourses adopted by the three meps, despite their political affiliation: • real issues/real choices awareness of who is in charge connect/contact the citizen relevance of eu in the daily lives eliminate nationalist politicians; • the change processes within the eu institutions the change within the ep alternative to austerity policy and economic policy; • youth unemployment the eu is the future of youth. figure 11 responsibility framing within 33 questions figure 12 responsibility framing within 33 answers in this second e-conversation we identified an attribute framing (see figure 13, figure 14), which divides into four sub-issues: what does it mean to be european, fear for the future of europe, euroskeptics and the net-payer countries. we believe that the agenda setting frame focuses the salience of the change paradigm, as the speakers do not tell to the participants what to think but what to think about, so that they react in the context of voters’ turnout, i.e. change of austerity policy with the alternatives provided change the ideology approach agree/disagree with the change vote for or against but vote. 345 pocovnicu, manolache, epuran figure 13 attribute framing within 33 questions figure 14 attribute framing within 33 answers the problem framing we depicted targets the condition of a european mep and the euroskeptics, as both are built upon preference judgments thus it is a question of deliberation to which the voter might agree or not, according to the perspective in which the problems are presented. since they were identified within the attribute framing, and not among the issues, these insights could provide the voter with other criteria upon which she/he could motivate participation in the democratic mechanism. 3. conclusions since the launch of the european parliament chat application, there have been more than15 e-conversations, with more than 2000 streams and over 1000 answers provided by meps on specific issues. comparing to the 2009 elections, when the social media was used for the first time in most of the member-states, in 2014 the elections will be decided upon starting from social media networks, such as twitter and facebook. as the social media provides a unique chance for the ep and the 750 meps to connect and contact the citizen, there should be more than15 conversations taking place, as the questions of the voters deserve answers from the politicians. as andrew duff mentioned the european parliament is a first experiment of its kind and it would be a shame if it were the last. regarding our research objectives, we were able to identify several framing models and framing processes and we believe that the foundations for a future frame alignment, in the context of future elections, have been set. however, the intricate 346 a framing of future european parliament elections 2014 in a social media context policy/polity mechanism at a eu level needs to become even more present in the offline context as well and needs to provide grounded solutions also. references anderson, p.j., mcleod, a. 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(1994), how to prepare an electronic version of your article. in b. s. jones, & r. z. smith (eds.), introduction to the electronic age (pp. 281–304). new york: e-publishing inc. meyer, c. (2002), political legitimacy and the invisibility of politics: exploring the european union’s communication deficit. journal of common market studies. 37, 617–639. pandey, s.k., garnett, j.l. (2006), exploring public sector communication performance: testing a model and drawing implications. public administration review 66, 37–51. snow, d.a., rochford jr, e.b., worden, s.k., benford, r.d. (1986), frame alignment processes, micromobilization, and movement participation. american sociological review, 464–481. 347 (2 rânduri libere, 11p) studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 77 the importance of human capital in the strategic development of an organization adriana grigorescu national university of political studies and public administration, bucharest; valahia university from targoviste, romania adriana.grigorescu@administratiepublica.ro anca chiper (neculau) valahia university from targoviste, romania; castilla-la mancha university from spain anca.chiper@yahoo.com abstract in this new world where the level of information has reached overwhelming thanks to new technologies, the human capital embodied in a stock value, skill and knowledge, becomes the main factor of production in the new economy. in this paper i have tried to emphasize that, this relatively new concept such as human capital has become the main motor of organizational development, representing one of the most important advantages of firms to work properly in their environments. the economic growth is conditioned by human capital development; current trends are changing and organizations change their outward form of thought and action and they enhance their human capital (this intangible asset too little highlighted and measured) from the desire of being more flexible and easily assimilated by the market in the future. for modern companies, human capital has become a “golden coin” with 2 sides called: 1) capability (the ability to provide solutions to customers through knowledge, skills, knowhow, and talent); 2) attitude (the ability to profitably use these values of the organization). in conclusion, human capital is measured using iq and the productivity of modern economies depend largely on investment in knowledge and skills, although statistics in romania do not include costs and expenses of human capital. keywords new economy; human capital; solutions; know-how; investment in knowledge and skills; “gold coin” of the organization jel classification m10 human capital world technology should be constantly on the move, improving itself, and it basically stands for an indispensable tool for productivity as well as for the market, yet one should consider the fact that any innovation success depends greatly on the flexibility and vision of the people making part of any relevant organization. nowadays, information and technology run fast and they come “in handy” for any organization, while the main competitive advantage differentiating one given company from another is rendered by the personnel within such organization, as well as by the latter’s ability to achieve fast adjustment to new changes. this may be achieved by one’s ability to constantly learn, to be open to new things, by designing the importance of human capital in the strategic development of an organization 78 one’s own education and experience, all corroborated within one given system of skills and competences. in one such organization, competences arise out of the relevant business strategy and the same should be observed, measured, aligned to company’s strategies and generating constant benefits. all this stands for quite a challenge for both the human resources departments and for the managers in general, since the latter shall be responsible for understanding and meeting customers’ wishes and needs, so as to bring a relevant and truly tangible contribution to the business they run. enhancing and maintaining competitive benefits within one given company may be carried out by human capital management. human capital stands for the knowledge that each and every single individual possesses. human capital is defined as the creative hand within one given organization and it stands for the most significant and most vital resource for one to develop the said business activity, the productivity in terms of goods and services for the purpose of meeting clients’ needs and to sell the same on the relevant market in view of getting profit. material means turn into one finished product following their going through the production process, yet it is human capital that stands for that particular force building this entire system by means of talent and ability. human capital springs out of companies’ need to rely upon one high tech instrument, which shall provide for support in production, since any last generation machine is unable to manage by itself, yet it requires supervisors, as well as workers. any organization is that dynamic and economic entity, where the following factors shall be relevant:  economic capital  human capital  company management. a company object is strictly related to such human capital; the economic capital is related to investors and management relates to managers and administrators. the human capital (humans-talent.blogspot.ro) has the following characteristics:  knowledge  skills  virtues all these variables turn the employee into the main pawn within any given organization, as well as into the main driving element in terms of creativity, production, vision, all of the aforementioned making such employee an indispensable factor at any company level. upon the more and more acute perception of the globalization concept, organizations require the maintenance of one up – to – date trained and qualified personnel, holding decisional power and who shall bring all processes having been started to a good end, within the shortest possible period of time. the staff within one given organization is very important since it adds value to the latter and the creativity around them is part of one company’s long term strategy. managers should invest in the personnel, by protecting, evaluating, constantly developing, awarding and remunerating the latter. competences within one given organization spring out of the relevant strategy; the same should be observable, measureable, aligned to the day – to – day strategy of any given company and generating competitive and sustainable benefits so as not to be able to be “copied” by any competitors (www.geopolis.com). grigorescu, chiper (neculau) 79 human talent in any given organization is genuine, this being far more difficult to be replayed by competitors, and thus investing in human capital stands for one of the most significant pillars of any company. the criterion relating to the hierarchies based upon which success relied in the past, has gradually changed within the recent years, and at present the primary relevance in any company is granted to the competences such individual holds and at the same time to the latter’s attitude towards his ability to acquire new skills that may be of use for the organization. the yield in terms of human capital investments stands for one final indicator in terms of the measuring process, which involves the collection of data for the display of outcomes, as per various levels of interest:  customer satisfaction within the project, as run by the organization at that specific time  learning for the purpose of acquiring new knowledge and skills  applying the aforementioned on the job  the impact of the above described results upon the relevant business. human capital has created a new metaphor at the global level: the employee may act as one new investor in any given organization. people stand for the driving element of change since they hold the know – how resource, thus organizations should bear in mind the constant changes undergone by the business environment and to align their internal productivity towards innovation, analysis and new approaches. the human capital concept has set its mark in the specialized literature as of 1961, the year of the release in the american economic review, of the article written by theodore w. schultz, namely “investment in human capital”. laureate of the noble prize for economy, exponent of the new school in chicago – whose theoretical lead and slogan was:” man – the most precious richness of any country “. knowledge and skills make up the relevant capital and this capital stands for the outcome of one deliberate and willing investment. the concept of such human capital corresponds to any individual’s skills and knowledge enabling the later to achieve change in action and to reach economic growth (coleman j.,1988). human capital may be developed by formal training and education, focusing on updating and renewing any individual’s abilities. one should make a distinction between the various distinct types of human capital, as follows: company specific human capital consists of those particular abilities and knowledge that are relevant within one given company. for instance, some researchers have investigated the impact held by company know – how within the founding team on the increase ratio of the companies that were at the beginning of their business activity. at the company level, human capital is regarded as one component of the intellectual capital (edvinsson, 1997) together with the relevant structural capital. human capital is defined as the value of company employees’ knowledge, skills and experience, and structural capital is defined as the “body and supporting infrastructure of human capital, namely all those things that make up the human capital support in any given company and which are left aside when the employees leave the company at the end of the day” (edvinsson, 1997). mcelroy mark (2001) stretches out and expands the relevant scope of analysis, adding to the human and structural capital, the relevant registered capital within the composition of the intellectual capital. in reference to its structural dimension, he defines the capital as being “the general model of connections between actors”. the industrial branch specific capital consists in that knowledge deriving out of the specific experience in any relevant industry. various researchers have investigated the the importance of human capital in the strategic development of an organization 80 impact held by the experience in a specific industrial branch upon economic growth and economic performance, at both micro and macro – economic level (siegel, macmillan, 1993, kenney, von burg, 1990). individual specific human capital refers to that knowledge applicable to a wide range of companies and industries; it includes managerial and entrepreneurial experience (pennings, lee & van witteloostujin, 1998), the level of academic education and professional training (hinz &junghauer-gans, 1999), such individual’s age and family incomes (kilkenny, nalbarte &besser, 1999). within the relevant most recent economic literature, one speaks of the neoclassical theory of human capital, as well as of such human capital management and strategy. the latter stands for one form of active management – a plan for the insurance, management and motivation of the relevant labor force in view of business performance optimization. human capital, as one central production factor in any given economic theory stands for the stock of knowledge and qualifications that are useful and valuable, as integrated into the relevant labor force, resulting out of one education and professional training process. it relates to any individual’s ability to mobilize other production factors, to specifically combine the same and to predetermine so as to reach the expected and wished for outcome. it is upon this human capital that our richness depends, as well as the richness of our future generations, too. therefore, the establishment of such human capital should enjoy the highest priority, all the more that without the support of an adequate knowledge and human experience, the other production factors shall not be able to produce but very little, if anything at all. the benefit following such human capital investment does not resume itself to the net amount of incomes, as achieved during a life time, out of the sale of qualified labor force unlike the unqualified one, but it also focuses on the subjective feeling of intellectual wellbeing, of trust, as well as of social acknowledgment. according to estimates, between 50 and 90 % of the overall capital stock in the us takes the form of human capital. human capital has various distinct meanings in terms of the various groups of interests:  employers in the business world, human capital stands for the economic value of one set of skills that employees hold; traditionally, it has been perceived as an education and experience function (the last one standing for both the training the employees have received, and the hands – on learning, as gathered by means of experience). within the recent years, one has also added health to the list (physical, cognitive and mental capacity);  society there is also the long term vision of human capital. this includes indicators resulting out of decisional practices and policies which shall have an impact on future generations and which shall shape the form of tomorrow’s labor force. quite often, this long term vision does not fit the political cycles and investment type scopes, yet the lack of such long term vision may trigger the constant loss of one country’s population potential, as well as dropping of productivity level, just as things stand as far as our country is concerned.  individual the individual shows interested in activating on a labor market which should enable him to achieve professional expression, the accurate acknowledgment and rewarding of his own value, which should provide for his mobility, a satisfactory health and wellbeing status, as well as the appurtenance to a good reputation human capital (in terms of education, productivity). romania belongs to the upper-mid income group of grigorescu, chiper (neculau) 81 countries, which means that it pays better here than in albania and serbia, yet the payment is worse than in hungary, bulgaria, macedonia, which countries belong to the same aforementioned group (mocanu, 2014). competitiveness stands for the outcome of talent and the abilities resulting out of such human capital. any organization, regardless of the business activity the latter carries out, if it wishes to maintain one adequate long term competitiveness level, should use formal decisional and analysis procedures that should be embedded within the context of strategic planning. the role played by this process is that of coordinating and systematizing all efforts of the various number of units, as conceived in view of one’s maximizing the overall organization efficiency. internal competitiveness refers to the organization ability to reach maximum performance in terms of available resources, such as personnel, capital, materials, ideas, etc., as well as the relevant transformation processes: the company shall compete against itself, while stating its constant self-overdoing efforts (http://www.mundosigloxxi.ciecas.ipn.mx). external competitiveness is oriented towards the development of organization successes within the context of the current market: industry dynamism and economic stability. once it has reached the relevant external competitiveness level, a company should maintain the same in the future, by generating ideas and products and it should also look for new opportunities on the market. nowadays, in this age of changes, companies wishing to increase their productivity, efficiency ratios, as well as the quality services, tend to use as a central basis for the human element, the development of teams, so as to achieve competitiveness and to adequately reply to the demand for high quality products and services at all levels, as concerned. corporate management quality has just as much relevance for any given organization, as technology and products innovation have. upon consideration of this aforementioned concept, we cannot help wondering if it might be reasonable for one to conduct a comprehensive, fruitful and development related research in terms of companies’ management, for the purpose of creating new instruments for the organization to impose its competitiveness on the market. in the 3rd millennium, companies should turn their attention towards human capital management, by management processes which shall trigger a positive influence on the employees and which shall consolidate the required teams, so as to enhance productivity, in order for one to consider two main factors: the environment stands for a challenge for any given company:  market evolution and expansion  products diversification  new technologies coming up on the market the innovating social–economic management, as elaborated and experienced by savall h. (jean moulin university) stands for one management method closely integrating the human dimension of one given company and the latter’s economic performances. his global level management methods rely on the human development of the company as the main factor for short, average and long term efficiency. companies and enterprises efficiency and efficacy depend a great deal on their own ability to articulate traditional management methods with a human and social vision in terms of the latter’s operation and they closely integrate the human dimension of the company and the latter’s economic performances (savall, 2006). the importance of human capital in the strategic development of an organization 82 human capital may conduct either manual or intellectual works, and the latter may apply to various activity fields, such as industry, agriculture or services. the labor force, or the working ability that such human capital possesses is represented by the set of physical and intellectual abilities that the individual holds and applies within the production for the purpose of meeting the relevant needs. one study conducted in 1999 by pricewaterhousecoopers in terms of the best human management practices, has reached the conclusion that the most significant skills one individual should possess in order to survive and develop and grow within the business world in the following years, are represented by:  leadership,  adjustability to changes,  people management,  teamwork. thus, the role played by human capital within one given organization is vital, and without the latter’s capitalization, the company’s wish to align to market objectives and to enhance competitiveness would lack any meaning whatsoever. references edvinddon l., malone m. (1997), intellectual capital, harper business. feraru, a., (2011), intellectual capital and knowledges-premises of he organizational development proceeding progress, innovation, democracy horizon 2025, tg. jiu, pp. 631-635. feraru, a., ciucescu n. (2011), knowledge and the intellectual capital in modern organizations, annals of the oradea university. fascicle of management and technological engineering, issn 1583-0691, isbn 978-606-10-0128-6 pp. 5106-5111. mendez juan carlos, (2006), la importancia del capital humano en las organizaciones, www.gestiopolis.com, 18.02.2006. mocanu r., http://itol.ro/directory/2014/02/valoarea-capitalului-uman-romanesc, bucuresti, 14 feb 2014. ruiz victor r.l. and domingo n. pena, (2002), el capitalintelectual:valoracion y medicion / pearson education. savall henry, (2006), theorie socio-economique des organisations:impacts sur quelques concepts dominants dans les theories et pratiques manageriales, coloquio y seminario doctoral internacional, lyon, france, 24-25 de avril. valadez guillermo velazquez, las organizaciones y el capital humano, http://www.mundosigloxxi.ciecas.ipn.mx/. w.schultz t. (1961), investment in human capital, american science review. w.mcelroy m., (2001), social inovation capital, www.macroinovation.com. humans-talent.blogspot.ro/ jonathan zegarro, talento humano, la importancia del capital humano en las organizaciones. www.stiucum.com/management, capitalul uman forta fundamental a dezvoltarii, accessed on 03.03.2016. www.geopolis.com/. http://www.mundosigloxxi.ciecas.ipn.mx/. http://www.gestiopolis.com/ http://www.mundosigloxxi.ciecas.ipn.mx/ http://www.macroinovation.com/ http://www.stiucum.com/management http://www.geopolis.com/ http://www.mundosigloxxi.ciecas.ipn.mx/ grigorescu, chiper (neculau) 83 microsoft word ciucescu nicoleta engl. the role and importance of non-profit organizations nicoleta ciucescu,”vasile alecsandri” university of bacau, romania abstract in a complex and challenging background of the whole country, and the ngo sector also, the non-profit organizations are established with the aim of providing public services to communities where they operate, making them as an intermediary between citizens and authorities. in any democratic society these organizations are meant to serve different types of needs and interests of the community, from both a strategic perspective and ethics, that those which are not covered by other categories of institutions and organizations, mean time providing a framework for civic participation, where citizens may participate to the public life. keywords institutions, interests, public life, flexibility, public services introduction in the last years the ngos in romania have regained their identity and had a major impact on the modernization of society. they have created, defined and promoted a self-image, forming a group and also having a place and a role in the romanian civil society. thus, ngos have recently taken over, amid a crisis of state resources, functions and roles which in the past were the exclusive power of government, becoming a very important factor in promoting the values of democracy and the new relationships established between state and society. ngos are characterized by functional dynamics of methods because their running is directly influenced by the community needs and the specific ways of interacting with the civil society. the role of non-profit organizations in today’s society regardless of how ngos are called "non-commercial organizations", "non-profit organizations", "ngos", "associative commercial sector, "civil society", "the third sector", "non-profit association", "organizations without lucrative purpose" etc. all have a single definition. they are willing parties, in their own right, established by the free will of the citizens who are associated on common career interests and/or other interests aiming to achieve shared civil, economic, social and cultural rights and not obtaining profits. the mobility of non-governmental organizations mirrors the community capacity to respond rapidly to its needs. ngos direct to the community the resources that the government does not have or can not collect. also, the lines of actions analysis of nongovernmental organizations may be relevant for the problems solving by the public administration. the ngos play an important role in highlighting issues that might pass unnoticed by the public authorities and in 14 studies and scientific researches ‐ economic edition, no. 14, 2009  helping them to solve problems by using their human resources, local data and their organizational capacity, even monitoring their activities. ngos can offer tangible solutions to the community problems more efficiently and involving less costs than the public administrations in areas such as social work or management of social welfare institutions. the main ways of influencing the ngo sector are: 1. encouraging the officials and the government agencies to accept some variants of solving the problems, which are successfully used in the sector. 2. educating and informing the public of the rights provided by law and the increase of their awareness of these aspects. 3. active participation in adjusting the official programs to the needs of the community, expressing the public opinion and taking into account the specific conditions of the area 4. co-operation with official agencies. 5. influencing the local development policies of national and international institutions. 6. supporting the governments and donors to develop more effective development strategy through strengthening the institutions, increasing the level of professional qualification of their personnel, training their staff in order to acquire a good management capacity. ngos are sometimes perceived as "alternatives" to the solutions proposed by the public administration. the population of a community can not choose the development policy developed by the government or by the ngos because ngos can not launch such an offer. it is unlikely that the ngos can solve the problems of the local communities by their own efforts, the lack of resources being the main cause. the ngos may find optimal ways and solutions for solving social problems but these ones can be completed only if they have an impact on the development of the whole community. the public administrations and ngos can not provide competitive solutions but complementary solutions which can lead to the co-operation between the two bodies. functions, principles and policies non-governmental organizations have often demonstrated their effectiveness in identifying and solving the community social problems, in attracting and enhancing the value of human and financial resources, in estimating the efficiency degree of the public policies: raising the quality standards of the public services more efficient management of the public assets increased profits of the public services; better preservation of the public property optimizing the administrative costs in the context of an increasing demand for public services there is the need of more diversified services than those provided by the government. therefore, the public authorities have to choose between improving and diversifying their offer or contracting these services. if we keep in mind the other countries experience we can say that the contracting of these services is more profitable for economic efficiency reasons. in the context of constraints related to their redistributive function and the politic responsibilities regarding the management of public budget, which is limited, ngos may contract public services. contracting services by ngos would be more beneficial taking into account the nonprofit distribution feature which generates in the case of non-profit contracts, more 15 studies and scientific researches ‐ economic edition, no. 14, 2009  confidence from the beneficiaries and contractors than in the case of profit-oriented contracts. these services contracting can be made by companies, ngos or by both. in this situation the main object of the services contract between the public authorities and the ngos will be an objective set by the authorities and the service provider (ngo) will carry out that goal, considered by the authority being of public interest. the services contract between the public authorities and ngo is the agreement by which the public authority orders the achievement of an objective or service which it will pay for and the ngo binds oneself to perform the object of the contract. the concession contract is the legal framework of public services contracting from romanian public authorities. the government decision 1228/1990 makes no particular references to the concession of services to the nonprofit sector neither for the purposes of its exemption from such activity, nor for the purpose of encouraging the purchase of services by this sector from the public authorities. the nongovernmental organizations also have other roles: counterweight to state power and the private sector, such as the consumer protection associations which educate and protect the citizens (consumers) in their relationship with commercial entities. they offer the framework for citizen participation to the community life despite of two major difficulties faced when trying to increase the involvement of mass authentic government policy, namely: decentralization of decision areas at the state level; the absence of the skills and values needed for the participation. participation in the activities of ngos requires member involvement in decision making processes which develop their appropriate skills and the ability to exercise the role of homo politicus. in the context where the companies, state institutions and the public administration officials fail to identify and meet a whole wide variety of needs and interests in society and provide poor public services, the ngos contribute also to provide public services and goods. they are not restricted to the profitability criterion (as companies) and at the same time show greater responsiveness and creativity in covering social needs. sometimes, even non-governmental organizations may face some obstacles carrying out this work, such as those related to collective action mechanisms. the provision of better goods and services compared to those provided by the public sector, a less bureaucratic administrative structure and the presence of volunteers are prerequisites for lower costs of production of the goods or services delivered by the ngos. it should also be noted that non-governmental organizations are oriented toward the customer satisfaction, and not toward the compliance of formal and bureaucratic procedures. the ngos are also facilitators of social integration and political integration and contribute to groups and individuals integration into society. in societies where there is a high degree of ethnic variety, non-governmental organizations participate in promoting diversity, the decrease of ethnic tensions and interethnic dialogue. they constitute a framework where the interests and the claims of people can be expressed. citizens find in ngos a framework to express their claims. sometimes the pressures from different groups are changed in consistent approaches to influence public policy. ngos promote the diversity of opinion of citizens and their members, aware of the existence of different views and interests in society, do not hesitate to criticize them. ngos provide cheaper and better services because they use volunteers, thereby helping to improve the efficiency and effectiveness of socio-economic activities. in this respect, a comparison can be made: non-governmental organizations place nearly 16 studies and scientific researches ‐ economic edition, no. 14, 2009  free labor in many areas, such as animal welfare, retraining, environmental protection, adult education at distance, information spread, while government officials must pay for these activities. the ngos suppose the team work, the transparency and public participation, without which an administration might not get public support for actions they undertake. ngos have made an important contribution to the reform process, even if the support received from the state was a minimal one and insufficient, compared with its size. there are multiple contributions of nongovernmental organizations, the most important being mentioned below. they have significantly improved public decisions (for example: correcting and improving various bills and other regulations); they have actively participated in the process of education reform; they were the basis for success in international mediation. they contributed to increasing the positive public image of their country, promoting international cooperation. they have effectively managing the transfer of know-how; they have taken over almost entirely the policies of child protection and other concrete activities related to this domain; they represent the indigenous culture and initiate the development of cultural diversity, preparing the ground for an advantageous interethnic dialogue, for tolerance and cooperation with national minorities. the way that organizations act illustrate a model to approach the social issues. it is not necessarily the only one or the best, but certainly it is very efficient in terms of investment – effect report. the activities of ngos do not replace the public administration activities and ngos do not carry out the objectives of public administration. ngos are rather reflecting a way of action which is complementary to the responsibilities of the community administration and are not an appropriate alternative of the public administration. an important function of the nonprofit sector is to support the strengthening of social systems, to give to the citizens the possibility to influence public policies, to criticize and to monitor the government policy. public policies are plans, principles, laws and actions that are developed by decision makers aiming to solve a problem in society, to resist a threat or to achieve an objective. the public policy refer to the government or parliament decisions to address development issues that can have effects on the entire society. they also refer to all measures of a government action program aiming to induce beneficial changes for the society or for a certain part of the society. both ngos and public authorities should provide direct benefits to citizens and promote the development during the developing and the implementing the public policies. if we consider the decision maker and the coverage area classification criteria, the public policies that ngos attempt to influence can be classified as: national, regional or local and belonging to domestic institutions. the public policies can be classified into four categories, keeping in mind the roles outlined above : distributive policies, that authorize something or give an advantage (the ability to build something, etc.); redistributive policies, which specify the criteria of granting or prohibiting rights, benefits, incomes, etc.; policies aiming to establish behavior rules (e.g. rule of the road); constitutive policies, which mention rules to establish other rules (code of criminal procedure). the actors who may be involved in influencing the public policies may be of several kind: 17 studies and scientific researches ‐ economic edition, no. 14, 2009  political actors, internal actors (political parties, pressure groups) and international actors (european council, european union, world bank) apolitical actors, formally constituted organizations (ngos, unions, etc.) and informal networks (groups of influence). we also should also talk about the means used to influence successfully the public policies: 1. providing expert advice on a specific problem that local and central authorities wish to solve, for example, romanian association of humanitarian law and human rights association in romania helsinki committee have contributed to the completion of the law on refugees in romania. 2. information campaigns; this method is based on publication or broadcasting on radio or tv of some messages that aim to make the community aware of an issue which has to be solved. this means of influencing public policy is based on effective cooperation with the media. serious errors, the distorting of the message, the difficulty of communication, the need of an accurate information are just some of the elements of the organizational relationship with the romanian medias. the relation between public authorities, ngos which implement public policies and medias should be governed by professional standards. journalists should always apply the journalism rules in writing a press release, making a database or monitoring. 3. public policy research, the study of public policies by the political research institutes, called also "think thanks", plays an increasing role in influencing public policies. they inform and educate citizens and play an advisory role for parliamentarians, members of the government, local governments. 4. coalition building (temporary or permanently) to develop public campaigns of important cause advocacy (lobby and advocacy campaigns). conclusions ngos play a major role in identifying social problems, in finding solutions, and even in achieving social objectives in a variety of areas that public administrations can not cover efficiently or not at all. these ngos can be partially or fully committed to do some functions of public administration, achieving the objectives imposed by it and without replacing the administration. ngos and public administration are complementary and ngos do not represent an alternative to the public administration. references 1. cole, g.a. (1988), personnel management. theory and practice, d.p. publications ltd, london 2. criuimins, j.c. şi keil, m. (1983), enterprise in the non-profit sector, rockefeller brothers fund, new york 3. drucker, f. p. (1992), managing the non-profit organization. principles and practices, flarper business, new york 4. salamon, l. şi helmut a. (1994), the emerging sector. an overview, the johns hopkins university, institute for policy studies, baltimore 5. schmid, h. şi d. bargal (1988), patterns of management and organizational effectiveness among executives and program directors in community services organizations, hebrew university of ierusalim, paul baerwald school of social work, jerusalim 18 studies and scientific researches ‐ economic edition, no. 14, 2009  6. vlăsceanu, m. (1995), politica socială şi sectorul nonprofit, în : elena zamfir şi cătălin zamfir (coord.), politici sociale. românia în context european, editura alternative, bucureşti 7. *** dimensiuni ale sectorului neguvernamental din românia, (1997) fundaţia pentru dezvoltarea societăţii civile, seria: studii asupra sectorului nonprofit, numărul 3 8. *** modelul românesc de evoluţie al fenomenului asociativ voluntar,( 1997) fdsc, seria: studii şi cercetări asupra sectorului nonprofit, numărul 4 9. *** ghid juridic şi practic pentru organizaţiile neguvernamentale cu scop nelucrativ (1996) sic press group, bucureşti 19 (2 rвnduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 64 current account deficit and economic growth in armenia arus tunian1 v.n. karazin kharkiv national university (ukraine) arusik90@hotmail.com abstract the article is devoted to the study of the problem of economic growth in armenia. it is identified the nature of the balance of payments of the country, indicating a net debtor position, which leads to inherent deterioration of the international investment position. a small open economy of armenia moves to a new phase of development, in the frame of the integration processes within the customs union and the eurasian economic union of russia, belarus and kazakhstan. one of the main characteristics of the armenian economy vulnerability remains a negative balance in foreign trade, which continues to grow, despite the export growth. economic growth is provided, as before, mostly due to the sale of raw materials non-ferrous metals and metal ores, both in the primary as well as in the previous preprocessing. estimating the econometric var models revealed that the negative current account impacts on gdp growth negatively. keywords balance of payments; economic growth; gdp; econometric estimation; integration jel classification e20; f32 introduction a small open economy of armenia moves to a new phase of development, namely to join the integration processes within the customs union and the eurasian economic union of russia, belarus and kazakhstan. one of the main characteristics of the armenian economy vulnerability remains a negative balance in foreign trade, which continues to grow, despite the export growth. economic growth is provided, as before, mostly due to the sale of raw materials non-ferrous metals and metal ores, both in the primary as well as in the previous preprocessing. the modern armenian economy can be also characterized as the one with a high share of shadow economy (35-50% of official gdp), capital outflow, and low attractiveness to foreign direct investment. due to the new geoeconomical challenges it is becoming vitally important to diagnose the quality of economic growth in armenia, partly because the national economy is heavily dependent on diaspora foreign aid and has a total deficit of balance of payments. theoretical and empirical overview in modern economic literature the issue of economic growth is among the priorities. r. solow (1956) proposed that we begin the study of economic growth by assuming a 1 phd student, department of international economic relations tunian 65 standard neoclassical production function with decreasing returns to capital. taking the rates of saving and population growth as exogenous, he showed that these two variables determine the steady-state level of income per capita. according to the analytical report of eurasian bank of development (2013), with the development of the national economy due to the expansion of domestic demand, armenia is extremely interested in agreements that guarantee freedom of movement of labor and capital that provide stable funding the current account of balance of payments. research paper by lanzafame (2013) states, that the balance of payments represents the ultimate constraint on long-run growth and give remarkable support to the keynesian vision of economic growth as being demand-driven. razmi (2010) emphasizes that positive trends in technological progress may hurt or help an economy that faces balance of payments constraints. the impact depends partly on the sector that the progress takes place in and partly on the structure of the economy. in other words, it is not just the direction of shocks to supply (or demand), but also the sectoral composition of these shocks that matters. s. ayvazyan, a. bereznyatskyi and b. brodsky (2014) using econometric models revealed the presence of "dutch disease" in the economy of armenia. deslike from russia, where such an economic behavior is due to the export of oil and gas, in armenia it is happening due to labor migration. nevertheless, the impact of current account deficit on economic growth in armenia still needs more investigation. economic growth and balance of payments in armenia armenia’s economy has undergone a profound transformation since its independence in 1992. sustained growth, ambitious reforms, as well as inflows of capital and remittances have created a market-oriented environment. however, the global financial crisis impacted significantly the market of the country (world bank, armenia overview). according to the world bank review the key challenge for the government is to mitigate the economic and social impacts of the global crisis for the midterm, while continuing policy and institutional reforms essential for recovery and long-term development. increasing the economy’s resilience to external shocks and creating new opportunities for development are important priorities. the structure of armenia's gdp in 2014 is divided as following: the service sector (64.0%), the second position agriculture (19.0%), third place industry (17.0%). in agriculture, the first position is crop (11.1%), followed by livestock (7.0%), the third fishing (0.9%). figure 1 gdp of armenia (mln. u.s. dollars) source: central bank of armenia statistics current account deficit and economic growth in armenia 66 armenian gdp has a positive trend for economic growth during the whole period of observing (2003-2013). double digit growth rates of pre-crisis period were replaced by a 4.0 percent rate after the crisis. following a moderate 3.2 percent growth in 2013, but since 2014 we see the decline of 2.6%, driven mainly by the regression in construction and slowdown in russia. besides low price level on the main ore (metal) raw materials, as well as the expected decline of domestic demand in armenia. such an economic behavior finds its reflection. figure 2 balance of payments of armenia (mln. u.s. dollars) source: central bank of armenia statistics a main feature of the balance of payments of armenia is its overall deficit, indicating that the armenian economy is a net borrower. it should be noted that dislike most of post-transitional economies, balance of payments armenia has a significant deficit both in the current account and the financial account. the only account of the balance of payments of armenia, which is positive the capital account (but this account cannot balance the general equilibrium). as we mentioned before, the basis for economic growth of the republic of armenia of recent decades is the export of goods and growing domestic demand as private consumption, which is supported by migrant remittances from abroad, primarily from russia. starting from 2004 the remittances has been growing steadily (figure 3). figure 3 inflow of remittances by balance of payments (mil. u.s. dollars) source: central bank of armenia statistics no less important in the case of armenia is the state of the labor market. since independence, the labor market in armenia has experienced a profound shift under the influence of a systemic crisis in the early 1990s, economic and social reforms, tunian 67 sustained economic growth for more than 10 years since the mid-1990s to 2008 (before the recent crisis, due to the sustained growth and then decline of the economy). however, the real unemployment rate remained constant at two-digit level: on average, about one in four economically active people was unemployed. this is partly the reason for the high labor migration. methodology and model estimation we run unit root test for the time series. according to the tests for stationarity on a number of variables have yielded conflicting results, so to determine more accurately the order of integration time series we ran phillips-perron test. table 1 unit root test phillips–perron test gdp ca fa remittances c *** * *** *** ct *** ** *** *** c diff *** *** *** *** ct diff *** *** *** *** *p < 0.10; ** p < 0.05; *** p < 0.01; source: eviews we run the following model: gdp =ƒ(ca, fa, remittances), (1) where: ca – current account, mil. usd (quarterly data) fa – financial account, mil. usd (quarterly data) remittances – volume of remittances inflow, mln. usd (quarterly data) regression results from estimating of the equation using ols method is reported in table 2. table 2 regression model results armenia variables regressors (ols) gdp(-1) 1.04*** (15.72) ca(-1) -19.29*** (-7.40) fa(-1) 15.53*** (6.90) remittances 13.779** (14.95) r2 0.85 dw 1.89 note: ***,**,* imply significance at 1%, 5%, 10% levels respectively t-statistic (in brackets) δ – first difference operator the results from the ols estimation show that: current account deficit and economic growth in armenia 68 – the variables ca and fa become significant only with a time lag; – remittances inflow to armenia is one of the most significant factor that explain the structure of economic growth. if remittances increase in 1 unit, the gdp increases in 13,7. it shows that the armenian economy is growing due to the internal demand supported by the money inflows of the working migrants abroad. to check the stability of the models for slovakia and poland (figure 4 and figure 5), we run cusum test. figure 4 cumulative sum test (left) and cusum of squares (right) to test stability of coefficients, cusum and cusumsq tests were performed. figure 4 displays the cusum statistics plotted within 5 % significance confidence bounds. since the graph of this statistic remains within its confidence interval the null hypothesis of parameter constancy is not rejected. the cusum of squares test (figure 4) is a cumulative sum of squared residuals. according to vogelvang (2005) the expectations of the cusum of squares statistic run from zero at the first observation until the value of one at the end of the sample period. the test statistics are plotted with 5 % confidence interval. since the statistic does not hit the critical bound, the coefficients are stable over observed period of time. the p-values of the autocorrelation (bg-test) and heteroscedasticity (bp-test) show that the null hypothesis of non-autocorrelation and homoscedasticity is not rejected. the output in table 4 displays the coefficient of the lagged dependent variable (deposits) negative and significant, variables are cointegrated. the coefficient of adjustment (ect) is negative and significant. it indicates how quickly variables restore equilibrium. table 3 results from residual tests armenia lm-test (breusch-godfrey) prob. chi-square 0.21 0.16 to evaluate the impact of current account deficit on economic growth we implement vector autoregressive modelling (var) that has the following theoretical view (2) (2) impulse response functions are useful for studying the interactions between variables in a vector autoregressive model. they represent the reactions of the variables to shocks hitting the system -0.4 -0.2 0.0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 cusum of squares 5% significance -20 -15 -10 -5 0 5 10 15 20 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 cusum 5% significance tunian 69 figure 5 impulse response function of gdp to current account source: modeling in eviews figure 6 impulse response function of gdp to remittances (left) and financial account (right) source: modeling in eviews thus, after running the impulse response function we can interpret it as following. current account deficit prevent the armenian gdp from positive trend both in shortterm and long-term period. despite the remittances inflow, the current account remain negative and needs crucial steps in the frame of macroeconomic development. incoming remittances play an important role in increasing the country’s gdp. but the response functions shows that in long-term period the remittances may cause a decrease in gdp due to its high volatility. financial account has a negative impact in medium term and long-term periods. international financial institutions have lowered forecasts of gdp growth in armenia in 2015. so, in january, the ibrd (2015) has lowered its forecast for the economy of armenia, expecting stagnation in 2015 instead of 3.5% growth. the world bank also downgraded the forecast, the bank predicts gdp growth in armenia in 2015 at 3.3% instead of the previous forecast of 5%. according to the forecast of the eurasian bank of development, gdp growth in armenia in 2015 may reach 3.8% instead of the previous forecast of 4.2%. the share of construction, trade, transport and services in gdp in 2011 was 60%, while in the industry and agriculture accounts for only 40%, whereas in 1996 the situation was diametrically opposed (40% and 60%, respectively). this structure of the economy is highly dependent on the volume of transfers, which stimulates the final consumption of imported goods on the one hand (direct effect) and on the other and thus is possible to develop service industries, transport, construction and trade. in -2,000 -1,500 -1,000 -500 0 500 1,000 1,500 2,000 1 2 3 4 5 6 7 8 9 10 response of gdp to fa -80 -40 0 40 80 120 1 2 3 4 5 6 7 8 9 10 response of ca to gdp -2,000 -1,000 0 1,000 2,000 3,000 1 2 3 4 5 6 7 8 9 10 response of gdp to ca -1,500 -1,000 -500 0 500 1,000 1,500 2,000 1 2 3 4 5 6 7 8 9 10 response of gdp to remittances current account deficit and economic growth in armenia 70 case of reduction of income transfers problems with the exchange rate, a reduction in imports and the collapse of these sectors, and as a result the financial sector can have very negative consequences for the country's economy. conclusion from the above, the following conclusions. the period from 2013 can be called historical armenia. in 2013, it was political events have shaped economic agenda. the presidential elections and the subsequent decision of armenia's accession to the customs union were factors that determined the long-term political and economic course. this has led to closer armenian economy depends on the macroeconomic situation in russia. to reduce the risks associated with its balance of payments and economic growth, the armenian government would be advisable to absorb external risks. reducing the debt to gdp ratio, easing tensions with azerbaijan and improving relations with other neighboring countries could be the factors of further sustainable economic development in armenia. references ayvazian, s. a., bereznyatsky, a. n., brodsky, b. e. (2014), dutch disease in the economies of russia and armenia, applied econometrics, 4(36). lanzafame, m. (2014), the balance of payments-constrained growth rate and the natural rate of growth: new empirical evidence, camb. j. econ, 38(4), 817838. razmi, r. (2010), exploring the robustness of the balance of payments-constrained growth idea in a multiple good framework, cambridge journal of economics, 1 of 23 doi:10.1093/cje/beq035. sachs, j. d. (1981), the current account in the macroeconomic adjustment process, working papers, 796, national bureau of economic research. solow, r. a. (1956), contribution to the theory of economic growth, the quarterly journal of economics, 70(1), 65-94. vogelvang, b. (2005), econometrics, ft prentice hall. world bank, armenia overview available at http://www.worldbank.org/en/country/armenia/overview. (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 22, 2015 http://sceco.ub.ro 23 global competitiveness of the european union member states: evolution and perspectives mihaela brîndușa tudose tehnical university gheorghe asachi brindusatudose@gmail.com valentina diana rusu department of interdisciplinary research human and social, alexandru ioan cuza university valentinadiana.ig@gmail.com abstract our paper is analyzing the theoretical and empirical research in the field of competitiveness and it presents the methodology of determining the global competitiveness index. also, our paper is analyzing the evolution of the global competitiveness index in the member states of the european union, in the last years. the results obtained show that more than half of european union member states recorded an increase in the global competitiveness index on the account of the basic influence factors. with the exception of six countries (bulgaria, cyprus, croatia, france, italy, malta), the european union countries show a favorable influence of the efficiency on the index of global competitiveness. the highest contribution of the efficiency on the increase of global competitiveness is recorded in portugal, romania, latvia, lithuania and bulgaria; on the opposite side is malta, cyprus and germany. regarding the influence of innovation, only three countries have recorded a negative impact of the innovation on the global competitiveness index: finland, spain and austria. on the other hand romania, cyprus and portugal show the highest favorable effect of innovation on the competitiveness. keywords factors of competitiveness; efficiency; innovation; international competitiveness; global competitiveness index jel classification f12; g14 introduction enhancing external economic relations have increased competition and forced the economic agents (respectively the overall economies) to pay more attention to international competitiveness. the competition has exceeded the economic sphere; now, not only firms compete on the goods and services market; the countries compete for the mobile factors of production; people compete for higher incomes and job security (siebert, 2000). neglecting (even partial) of the competitiveness attracts the risk that commercial interdependencies between countries to turn into addictions. therefore, international competitiveness is the essential condition of independent development in an interdependent world. the analysis of global competitiveness allows appreciating the extent to which the various economies of the world countries have managed to face the challenges. regardless of their size, the economies dependent on foreign economic exchanges were confronted with unusual experiences; the economic crisis has generated a crisis of public finances which amid certain political blockages has made it more difficult to recover even for the most advanced economies of the world. in such a global competitiveness of the european union member states: evolution and perspectives 24 scenario has been admitted that the foundation of economic growth and long-term development is the exploitation of the productive potential of each actor of the world market; the economic policies and institutional reforms were accepted as basic tools in redefining the quantitative and qualitative coordinates of the recovery through competitiveness and sustainable performance. based on the analysis of the international competitiveness of the economies of the world, the primary objective of the survey was to identify the specifics of the member states of the european union. to achieve this goal, the paper is structured as follows: the first section presents the state of knowledge in the field; section two presents the methodological coordinates of the research regarding international competitiveness; the third section focuses on the analysis of chromatic of global competitiveness of the eu member states; the last section summarizes the conclusions and shows the limits and future directions of research. the state of knowledge in the field the complexity of contemporary economies, diversification and specialization, technical progress, increased dependency on raw materials, the crises and increasing concerns on risk reduction while maximizing the gains/benefits have redefined the role, dynamics and structure of indicators for assessing global competitiveness. in the late 80s the competitiveness theory has addressed the link between growth and balance of payments of an open economy (fagerberg, 1988). in less than ten years away, the international competitiveness of a country was defined as the ability to sell, the ability to attract foreign direct investment, and the ability to obtain gains (trabold, 1995). then, in the definition of international competitiveness they have opted for association with economic welfare; thus coldwell (2000) takes the view that we can talk about international competitiveness when the economic welfareof a nation is surpassed by increasing trade flows. recent researches have made additional contributions in international competitiveness. competitiveness was defined as: a) the ability to create wealth (kao, 2008; onsel, 2008), being considered a relevant indicator for evaluating countries and regions; b) a high standard of living in a country with the lowest rate of unemployment (european competitiveness report, 2010); c) a set of institutions, policies and factors that determine the level of productivity of a country (sala-imartin et al., 2009). summing up the theoretical and empirical research results, it emerges the idea that the winning more profitable positions depends on variables like performance, welfare, efficiency, innovation and sustainability. competitiveness drives prosperity and a high living standard for the citizens (oprescu, 2012). in order to ensure the progress in research was not carried out a strict limitation on the positive heuristic, but was also made noticeable the negative heuristics. the most "fierce" critical of the concept of international competitiveness was krugman (1996), which said that the definitions are "elusive and meaningless when related to national economies; for the economies with low international trade, the competitiveness is a fun way of saying productivity ". in retrospect, passing through the filter of critical rationalism, we appreciate that solidity of international competitiveness theory has proven its strength and importance. noteworthy is the fact that the path of the research was not unidirectional, but there were also turns in the plan of debates. tudose, rusu 25 methodological coordinates of the international competitiveness research the international competitiveness analysis is carried out after the following points (herciu, 2013): a) the extent that it relates to macroeconomic issues (national welfare, attractiveness for foreign and domestic investments) and not an aggregation of microeconomic issues; b) the extent to which it is made the difference between influence factors and indicators of international competitiveness; c) the amplitude of the technology and innovative gap between countries (in the context of coexistence of the economies based on the efficiency of classical factors and of the innovation based economies). regarded through the recent global transformations, the determinants of competitiveness can be identified as: a) the conditions of the factors of production; on this line, the current prime concern is to reduce resource dependency; b) the conditions of demand/supply; in the absence of other instruments, some states continue to focus on stimulating aggregate demand; however, the trend which is being observed is of revival, in new forms, of the conjunctural policies based on stimulating the supply (supply-side economics); c) the market size; it must not be neglect the experience of the countries which accepting the destruction of their economies have become, fundamentally, outlets market; in this case the fact remains that foreign demand is not based solely on the competitiveness of exported products but also on insufficient domestic production of the partner countries; d) the competitive environment; given that the crisis (economic and financial) has affected most of the economies of the world, it have been severely reduced the prospects of the competitors to resist to the powerful performant companies; e) promotion; to ensure the coordination and division of labor in the value chain in order to promote, large manufacturers have created an extensive network of global promotion; f) government interventions; international competitiveness, where it is visible, has been strongly supported by appropriate public policies; g) unexpected events; some economies have "picked the fruitage" by exploiting favorable opportunities created by the economic crisis, respectively, by speculating the weaknesses of partners. the indicators for assessing the international competitiveness can be analyzed on two levels: microeconomic (focus on products trade, specialization and specialization dynamic, sustainable growth rate of profit/capital of the company) and macroeconomic (trade balance indicators, indicators of international openness, indicators of concentration/geographical dispersion, exchange rate, interest rate, inflation rate, respectively, the human development index. in order to sketch a picture of how eu countries have managed to cope in the face of new challenges we relate to reports by world economic forum (schwab, 2012, 2013, 2014) on global competitiveness. to assess competitiveness were analyzed: the determining factors (called pillars of competitiveness): (1) basic factors (institutions, infrastructure, macroeconomic environment, health and primary education); (2) increase efficiency factors (professional development, efficiency and size of the markets of goods, labor and financial receptiveness to new technologies); (3) innovation factors (quality and complexity of business and innovation); the development stages of each economy: a) stage 1 orientation on the basic factors of competitiveness; b) transition from stage 1 to stage 2; c) stage 2 – global competitiveness of the european union member states: evolution and perspectives 26 competitiveness focused on efficiency; d) transition from stage 2 to stage 3; e) stage 3 based on innovation. the analysis of the international competitiveness of eu member states as regards the annual classification on different predefined stages of growth of all 140 countries, wef reports reveal a shy country migration. taking as reference the beginning (2011/2012) and the end of the period (2014/2015) we observe that has decreased the number of states in the first two groups in the favor of the next three groups, which is a positive aspect (table 1) because it increases the number of efficiency-driven economies and innovation based economies. looking through the prism of the member states of the european union a progress was made in line of classification only by the slovak republic (2012/2013) and estonia (2013/2014), the last one has managed to enter in the third stage of development. the presentation of the positions for the european union member states and the developments registered in the global competitiveness index are shown in table 2. in the period 2012/2013 the eu member states were ranked in the range of 3-96, the best position being hold by finland, and on the last position being greece (column 2, table 2). the first ten positions were occupied by finland, netherlands, germany, united kingdom, denmark, austria, belgium, france, luxembourg and ireland. in contrast, romania, croatia and greece were ranked on the last three positions. between 2013/2014 (column 3, table 2), malta, croatia, bulgaria and greece win many positions in the ranking (6 and 5 positions). the most significant declines in international competitiveness rankings were recorded by slovenia, czech republic, italy and slovak republic (with 6 or 7 positions). table 1 distribution of states on the five stages of development stages of development stage 1: factor driven transition from stage 1 to stage 2 stage 2: efficiency driven transition from stage 2 to stage 3 stage 3: innovation driven the share of orientation towards: basic requirements 60% 40-60% 40% 20%-40% 20% efficiency 35% 35-50% 50% 50% 50% innovation 5% 5-10% 10% 10%-30% 30% gdp/capita (usd) < 2,0 2-2,99 3-8,99 9-17 >17,0 distribution of states: 2011/2012 (no. of states) 37 24 28 18 35 2012/2013 (no. of states) 38 17 33 21 35 2013/2014 (no. of states) 38 20 31 22 37 2014/2015 (no. of states) 37 16 30 24 37 distribution of states from ue: 2011/2012 (no. of states) 2 7 18 2012/2013 (no. of states) 2 6 19 2013/2014 2 5 21 tudose, rusu 27 (no. of states) 2014/2015 (no. of states) 2 5 21 source: data processed after schwab, k. (ed.), the global competitiveness report 2011–2012, report 2012–2013, report 2013–2014, report 2014–2015, world economic forum, geneva also during 2014/2015 the ranking is opened by finland and closed by greece. the most spectacular rises in ranking were register by romania (up 17 positions), portugal (up 15 positions), latvia and greece (each rising by 10 positions). on the opposite side are austria, malta and slovenia who lose 5, 6 or 8 positions in the ranking (column 4, table 2). table 2 the ranking of countries according to the value of the global competitiveness index country rank score (gci) variations of gci 201 2/ 201 3 2013/ 2014 2014/ 2015 2012/ 2013 2013/ 2014 2014/ 2015 r6– r5 r7– r6 r7 – r5 0 1 2 3 4 5 6 7 8 9 10 1 austria 16 16 21 5.22 5.15 5.16 -0.07 0.01 -0.06 2 belgium 17 17 18 5.21 5.13 5.18 -0.08 0.05 -0.03 3 bulgaria 62 57 54 4.27 4.31 4.37 0.04 0.06 0.10 5 croatia 81 75 74 4.04 4.13 4.13 0.09 0 0.09 4 cyprus 58 58 58 4.32 4.30 4.31 -0.02 0.01 -0.01 6 czech republic 39 46 37 4.51 4.43 4.53 -0.08 0.1 0.02 7 denmark 12 15 13 5.29 5.18 5.29 -0.11 0.11 0 8 estonia 34 32 29 4.64 4.65 4.71 0.01 0.06 0.07 9 finland 3 3 4 5.55 5.54 5.50 -0.01 -0.04 -0.05 10 france 21 23 23 5.11 5.05 5.08 -0.06 0.03 -0.03 11 germany 6 4 5 5.48 5.51 5.49 0.03 -0.02 0.01 12 greece 96 91 81 3.86 3.93 4.04 0.07 0.11 0.18 13 hungaria 60 63 60 4.30 4.25 4.28 -0.05 0.03 -0.02 14 ireland 27 28 25 4.91 4.92 4.98 0.01 0.06 0.07 15 italy 42 49 49 4.46 4.41 4.42 -0.05 0.01 -0.04 16 latvia 55 52 42 4.35 4.40 4.50 0.05 0.1 0.15 17 lithuania 45 48 41 4.41 4.41 4.51 0 0.1 0.10 18 luxembo urg 22 22 19 5.09 5.09 5.17 0 0.08 0.08 19 malta 47 41 47 4.41 4.50 4.45 0.09 -0.05 0.04 20 netherlan ds 5 8 8 5.50 5.42 5.45 -0.08 0.03 -0.05 21 poland 41 42 43 4.46 4.46 4.48 0 0.02 0.02 22 portugal 49 51 36 4.40 4.40 4.54 0 0.14 0.14 23 romania 78 76 59 4.07 4.13 4.30 0.06 0.17 0.23 24 slovak republic 71 78 75 4.14 4.10 4.15 -0.04 0.05 0.01 25 slovenia 56 62 70 4.34 4.25 4.22 -0.09 -0.03 -0.12 26 spain 36 35 35 4.60 4.57 4.55 -0.03 -0.02 -0.05 27 sweden 4 6 10 5.53 5.48 5.41 -0.05 -0.07 -0.12 28 united kingdom 8 10 9 5.45 5.37 5.41 -0.08 0.04 -0.04 source: data processed after schwab, k. (ed.), the global competitiveness report 2011–2012, 2012/2013, 2013/2014, 2014/2015, world economic forum, geneva, pp. 13-16 global competitiveness of the european union member states: evolution and perspectives 28 for the entire analyzed period (2012-2015) there are observed mutations wider in the international competitiveness ranking. romania, greece, portugal and latvia are ascending the most positions in the ranking (19, 15 and 13 positions). on the opposite side are france and poland (which lost two positions each), netherlands (which lost three positions) and sweden (which lost six positions). the evolution of global competitiveness index which was the bases for drawing up the ranking reveals increasing and decreasing oscillations (col. 8 and 9, table 2). the overview on these oscillations is shown in figure 1. figure 1 the evolution of global competitiveness index (by country and by reference intervals: 2012/2013, 2013/2014, 2014/2015) the last column of table 2 shows the global competitiveness index variation throughout the entire period (2012-2015); the variation margin is included in the range of 0.12 (slovenia) and 0.23 (romania). table 3 the evolution of the influence from the global competitiveness index influence factors subindexes of gci the direction and amplitude of factors influence country basic factors efficiency innovation 2013/ 2014 2014/ 2015 2013/ 2014 2014/ 2015 2013/ 2014 2014/ 2015 basic factors efficiency innovation 0 1 2 3 4 5 6 7 8 9 10 1 austria 5.63 5.71 4.97 4.96 5.14 5.11 +0.08 -0.01 -0.03 2 belgium 5.51 5.53 5.03 5.07 5.07 5.11 +0.02 +0.04 +0.04 3 bulgaria 4.73 4.71 4.18 4.31 3.28 3.27 -0.02 +0.13 -0.01 4 cyprus 4.84 4.73 4.34 4.28 3.87 4.06 -0.11 -0.06 +0.19 5 croatia 4.69 4.66 4.05 4.11 3.46 3.47 -0.03 +0.06 +0.01 6 czech republic 4.80 5.02 4.51 4.62 4.07 4.07 +0.22 +0.11 0.00 7 denmark 5.55 5.85 5.05 5.11 5.14 5.19 +0.30 +0.06 +0.05 8 estonia 5.43 5.54 4.64 4.73 4.08 4.17 +0.11 +0.09 +0.09 9 finland 5.97 5.97 5.30 5.27 5.65 5.57 0.00 -0.03 -0.08 10 france 5.50 5.42 5.00 5.07 4.84 4.86 -0.08 +0.07 +0.02 tudose, rusu 29 11 germany 5.90 5.91 5.31 5.26 5.59 5.65 +0.01 -0.05 +0.06 12 greece 4.30 4.50 4.06 4.15 3.46 3.55 +0.20 +0.09 +0.09 13 hungary 4.61 4.71 4.28 4.30 3.60 3.62 +0.10 +0.02 +0.02 14 ireland 5.18 5.19 4.89 4.97 4.81 4.85 +0.01 +0.08 +0.04 15 italy 4.85 4.82 4.34 4.36 4.22 4.26 -0.03 +0.02 +0.04 16 latvia 5.00 5.15 4.41 4.60 3.61 3.68 +0.15 +0.19 +0.07 17 lithuania 4.91 5.08 4.35 4.54 3.93 3.97 +0.17 +0.19 +0.04 18 luxembourg 5.87 6.02 4.92 4.97 4.84 4.93 +0.15 +0.05 +0.09 source: data processed afterschwab, k. (ed.), the global competitiveness report 2013/2014, 2014/2015, world economic forum, geneva, pp. 14-16 table 3 the evolution of the influence from the global competitiveness index influence factors (continued) 19 malta 5.17 5.13 4.52 4.43 4.03 4.03 -0.04 -0.09 0.00 20 netherlands 5.89 5.95 5.27 5.28 5.36 5.41 +0.06 +0.01 +0.05 21 poland 4.72 4.80 4.60 4.64 3.65 3.66 +0.08 +0.04 +0.01 22 portugal 4.96 5.00 4.36 4.57 4.06 4.19 +0.04 +0.21 +0.13 23 romania 4.32 4.48 4.13 4.32 3.32 3.53 +0.16 +0.19 +0.21 24 slovak republic 4.60 4.58 4.31 4.31 3.59 3.59 -0.02 0.00 0.00 25 slovenia 5.06 4.86 4.14 4.17 3.88 3.88 -0.20 +0.03 0.00 26 spain 5.05 4.98 4.64 4.67 4.14 4.06 -0.07 +0.03 -0.08 27 sweden 5.95 5.86 5.31 5.25 5.46 5.38 -0.09 -0.06 -0.08 28 united kingdom 5.48 5.49 5.45 5.51 5.15 5.21 +0.01 +0.06 +0.06 source: data processed after schwab, k. (ed.), the global competitiveness report 2013/2014, 2014/2015, world economic forum, geneva, pp. 14-16 more than half of european union member states record an increase in the global competitiveness index on the account of basic factors influence. the most significant negative influences of basic factors on the global competitiveness index is registered by slovenia (-0.22) and cyprus (-0.11). with the exception of six countries (austria, cyprus, finland, germany, malta and sweden), the other eu countries show a favorable effect of the efficiency on the index of global competitiveness. the highest intake of efficiency to the increase of global competitiveness is recorded in portugal, romania, latvia, lithuania and bulgaria. at this chapter lose the most malta, cyprus and germany. regarding the influence of innovation, only five countries are distinguished by a negative impact on the global competitiveness index: finland, spain and sweden (0.08) and austria (-0.01). romania, cyprus and portugal show the highest favorable effect of innovation (+0.21; +0.19 and respectively +0.13). the image of ordering eu member states depending on the size of global competitiveness index is shown in figure 2. global competitiveness of the european union member states: evolution and perspectives 30 figure 2 ranking of the eu countries according to the value of the index of global competitiveness (2014/2015) conclusions the competitiveness has been and remains a priority in the plan of the scientific debate, but also a major concern for all world economies. economic policies and institutional reforms were accepted as basic tools in redefining quantitative and qualitative coordinate of recovery through competitiveness and sustainable performance. the determinant factors of global competitiveness (traditional factors, efficiency and innovation) and country-specific macroeconomic indicators (such as gdp per capita) allow classification of the world economies in different stages of development. according to the latest wef report (2014/2015), at european union level, two of the 27 states (romania and bulgaria) fall into stage two (based on efficiency), five fall in the transition stage from efficiency to innovation (croatia, hungary, latvia, lithuania, poland), the rest of the states (21 in number) fit in the third stage. as regards global competitiveness index at the bottom of the rank is greece, croatia, slovakia and slovenia, where prevails the influence of the first two categories of factors. at the top of the ranking are the uk, netherlands, germany and finland, for which the third category of factors exercises a dominant influence (innovation). limitations and future directions of research. the research relates only on the information provided by reports of the world economic forum. to overcome this limit in future research we consider not only the analysis of the information provided by other papers (sources) but also making projections on the competitive potential of the eu member states. references coldwell, d. (2000), the question of international competitiveness, international advances in economic research, vol. 6(3), 417-426. european union (2010), european competitiveness report 2010, publications office of the european union, luxembourg. fagerberg, j. (1988), international competitiveness, the economic journal, vol. 98, 355-374. herciu, m. (2013), studii post-doctorale în economie, vol. v, studii şi cercetări privind impactul globalizării asupra structurii şi dinamicii economiilor, editura academiei române, bucureşti. tudose, rusu 31 kao, c., wu, w., hsieh, w. j., wang, t. y., lin, c., chen, l. h. (2008), measuring the national competitiveness of southeast asian countries, european journal of operational research, 187, 613-628. krugman, p. (1996), making sense of the competitiveness debate, oxford review of economic policy, vol. 12(3), 17-25. onsel, s., ulengin, f., ulusoy, g., aktas, e., kabak, o. and topcu, y. i. (2008), a new perspective on the competitiveness of nations, socio-economic planning sciences, vol. 42, 221-246. oprescu, r. (2012), bridging intellectual capital and the competitiveness of nations, management & marketing challenges for the knowledge society, vol. 7(1),73-88 sala-i-martin, x., blanke, j., drzeniek hanouz, m.,geiger, t., mia, i. (2009), the global competitiveness index 2009-2010. contributing to long-term prosperity amid the global economic crisis, world economic forum, geneva. siebert, h. (2000), the paradigm of locational competition, working paper no. 367, kiel institute for the world economy. trabold, h. (1995), market spreading versus market concentration: the choice of export marketing strategies reconsidered, vierteljahrshefte zur wirtschaftsforschung, vol. 64 (4), 573–589. schwab, klaus (ed.) (2012), the global competitiveness report 2012–2013, world economic forum, geneva. schwab, klaus (ed.) (2013), the global competitiveness report 2013–2014, world economic forum, geneva. schwab, klaus (ed.) (2014), the global competitiveness report 2014–2015, world economic forum, geneva studies and scientific researches. economics edition online first, september 2016 operational risk management approaches within an investment fund. sif moldova case study costel ceocea “vasile alecsandri” university of bacau costel.ceocea@ub.ro, cceocea@sifm.ro abstract operational risk management consists in the identification and measurement, as complete as possible, of these risks, so that the company to be able to establish appropriate measures to avoid, reduce, transfer or accept, consciously, the risk. the main goal is prevention. operational risk management is a complex process which involves their identification, assessment, monitoring and management. starting from the european legislation, sif moldova has developed and adapted its own operational risk management system, targeting mainly its identification and evaluation, the analysis of activities vulnerable to operational risk, the establishment of the potential risks for each type of activity, the limitation of the operational risk caused by improper data processing, the implementation of internal regulations on the prevention and discovery of facts that can generate losses. to ensure an adequate quality of operational risk management and of the activities related to their control as well as for maintaining an appropriate level of accuracy on information provided to the supervisory authority (asf), it is essential that the investment fund to build a stable and viable database, containing information relating to extended periods, and to ensure continued maintenance of this database. keywords management; operational risk; loss, fraud; error; assessment; adequacy jel classification g32 1. main stages in the operational management risks operational risk management is accomplished through the following four stages: a. identification; b. assessment; c. monitoring; d. management a. identification – it is defined the operational risk in company's vision, it is identified the component elements detached from other risks and it is described the generating events.  identification and ascertainment of real or potential losses;  identification of the event that generated the loss;  determining the type of risk manifested. b. assessment – in this stage there are assessed the risks identified in each structure and the risks are ranked. c. monitoring – as a result of identification and assessment of the risk, the structures must take all the measures to ensure the good functioning of the activity and to prevent the risk. d. management – in this stage it is decided the measures that must be taken for the control of the operational risk  it will be tried to transfer the risk to third parties (through outsourcing or by concluding an insurance) operational risk management approaches within an investment fund. sif moldova case study  it will be tried to diminish the operational risk, in the sense of decreasing the frequency or their magnitude. generally, the frauds are more spontaneous than premeditated. they become more frequent where they are not detected from the beginning and where there are not taken the measures necessary for the prevention. among these measures there are included:  adequate sharing of responsibilities so that each employee to be liable only by one of the following activities: conclusion of a transaction; making a payment; registration of the transaction in the accountancy, etc. this is necessary because the frauds are committed, usually by one person;  existence of an effective control system. those who potentially would like to commit irregularities must be discouraged by the existence of an appropriate control system;  careful review of the norms and security systems and the identification of the weaknesses that could represent a risk of fraud;  communication and clear notification of the procedures that must be applied in certain situations;  the staff must know very precisely the degree of competence and the risk they assume;  company staff should be always aware of its responsibilities in relation to the identification and reporting of the risks, so that the own risk management to be at the basis of each daily activity for everyone  identification at the company level of the key persons – as activity, as experience, as knowledge.  persons who monitor risks must be independent from those who take the risks. an often used solution in the operational risk management is the risk transfer by contracting an insurance policy for certain risk generator events. the company relies on the ability of the insurer to pay a compensation, in accordance with the contractual terms, thus, financing the coverage of some damages. within sif moldova, in accordance with the procedures on the operational risk approved by the management of the company, the structures (departments, services, activity groups): 1. identifies and assess the operational risk, taking into consideriation the following: a. the factors of internal and external environment in which occurs the company's activities; b. the risk tolerance of the company; c. the strategic objectives of the company and the potential changes that will be implemented by the company; d. elements of suspicion (suspect and incident operations of internal or external fraud) that may result from the carrying out of the transcations which are specific to the activities of each structure of the company, other than those contained in the reports made by the company for the prevention and sanction of money laundering, as well as for the establishment of some measures to prevent and combat the financing of the terrorism in transactions; e. the regulatory framework and the internal regulations specific for the company 2. analyzes the company activities identified to be vulnerable to the operational risk (implicitly internal fraud), establishing the potential risks by types of activities at each company's structure, concidering and not limited to: a. applying the principle of separation of powers; b. number, training and qualifications of the staff; c. mode of operation of the internal control; ciocea d. use of information system and degree of availability of the equipment and network; e. volume and value of the amounts carried; f. high fluctuation of staff, its relocation, with or without ensuring in advance of its preparation in order to exercise the new responsabilities; g. frequency of occurrence of events that generate direct or potential losses determined as the ratio between the number of cases in which internal fraud occurred within one year and the total number of cases in which internal fraud might have been occurred; h. the size of the losses generated by each event which is operational risk generator detected by the control bodies; i. inconsistencies in documentation (eg: contracts used in relation with the customers, derogation clauses from internal regulations and standard contracts, providing approval of legality, etc.). 3. acts to limit the operational risk (implicitly internal fraud) caused by faulty processing of data within each compartment, by having an internal control on all documents, following: a. if these are prepared in accordance with internal regulations and if there are all the authorized signatures; b. reality of the data and accuracy of the calculations, legality of the operation, existence of the available funds in account, indicating the correct account for performing the operation, etc. 4. implements, in order to prevent and detect acts that can generate / generated material or monetary damages, internal regulations on the verification and guidance, which follow the application of the legal provisions in force and internal regulations with regards to: a. correct preparation and registration of documents for opening current and deposit accounts; b. mode of exercising the control of operations; c. implements a system of internal control through an appropriate separation of duties by generating dual control, in order to prevent the conflicts of interest and internal fraud. 2. operational risk management the loss due to operational risk events represents the negative change in company's revenues, in the company's asset value or in capital, as a consequence of the events due to operational risk. the defining feature of operational risk events is the requirement to take measures of management of the operational risks occured, regardless of the financial effect of those events. if the occurrence of an event of operational risk generates losses, the risk management is done after the identification of the cause / reason which led to the event of operational risk. operational risk management includes the following elements:  a well defined organizational structure, with tasks and responsibilities of operational risk management, covering all the important organizational structures of the company,  tools of identification and management of the risk,  mechanisms that facilitate the reduction and prevention of the operational risks and of the losses identified,  company's management information reports. the methods and instruments of operational risk management are those processes and systems used by the company for identifying and managing the operational risk, as well operational risk management approaches within an investment fund. sif moldova case study as for the determination of the operational risk level at which the company exposed. these methods and tools of management of operational risk include: a. collection of data on losses due to the occurrence of operational risk events b. self-evaluation of operational risk c. main indicators of operational risk d. reporting system of losses from operational risks (operational risk application) the purpose of applying these methods and tools is to increase the awareness of employees with regards to the existance of the operational risks in the activities carried, the identification, documentation and analysis of the operational risks. 2.1. collection of data on losses due to the occurrence of operational risk events operational risk events can be classified into the following four major categories depending on the cause that led to their appearance:  human error: the errors have their origin in omissions or mistakes due to human factor. examples: exceed the terms, incorrect input data, lack of knowledge / information needed to perform such work, incorrect customer information, etc.  system error: these errors are the result of using inadequate or incorrect information systems. examples: hardware or software failures, computing power interruption, errors display of the information requested by the application used (onlinebanking, reports, scoring, rating, etc.), malfunctioning of atms, etc.  process error: these errors are the results of inadequate or incorrect define of the processes developed. examples: the regulation norms of the activities carried out are deficient or incorrect.  external factors: these errors are the result of external events affecting the company or are due to unauthorized activities performed by third parties. example: natural disasters, vandalism, fraud done by customers (settlement tools, trading with financial instruments, etc.) according to the recommendations of the european directive regarding the determination of the minimum capital requirements for the operational risk of the credit institutions and investment firms, the company must codify every operational risk event identified in one of the seven risk categories: 1. internal fraud, 2. external fraud, 3. employment and safety practices at the workplace, 4. customers, products and commercial practices, 5. damages on tangible assets, 6. activity interruption and inadequate functioning of the systems, 7. execution, delivery and management of the process. collection of data on losses represents the collecting, reporting and management of losses due to the occurrence of operational risk events. according to the law, the minimum data collected should include: a) gross value of loss, b) date on which occurred the event that caused the loss, c) recovery mode of the gross value of loss, d) reasons which have led to the occurrence of the operational risk event. 2.2. operational risk self-assessment this is a survey conducted by the directors of the managing committee, in its own structure, with the aim of identifying the operational risk at which is currently exposed the own organizational structure, highlighting the existing internal control level in its own structure and evaluating the ongoing processes in terms of operational risks that ciocea may arise. during the survey, the main operational risks are identified, documented and analyzed based on the following aspects:  checkpoints within the processes;  it/ technology;  human factors/external factors;  security. the survey will be conducted periodically at the initiative of the risk management. 2.3. key risk indicators – kri they are used to detect the risks that come into the intervals of attention. it is necessary to set target values for the indicators of risk. there are those indicators whose value is reflected in the changes of the relevant factors in terms of the imminent appearance of some risks. determination of the appropriate indicators and the change of their value in time, allow the forecast and prevention / reduction of the operational risks. the main risk indicators indicate that certain processes undertaken within the company are probably more exposed to operational risk than others. the main risk indicators are not representative by their nominal value (an indicator is not too big or too small), but by their tendency that can demonstrate that the operational risk is increasing in certain areas (eg the staff fluctuation in the last period is obviously higher than that which was observed during the previous period, it has increased the number of errors, the surge in sales of a particular product in a branch etc.). the circumstances in which a trend of a main risk indicator has been formed must always be considered. for an easier understanding of the main indicators of risk they can be divided into the following categories:  main indicators of general risk – increase of the operational risk at the company level  main indicators of risk on the product increasing the operational risk on a certain product  main indicators of risk on the process increasing the operational risk on a certain process  main indicators of risk per unit increasing the operational risk on a particular area/division/department of the company 2.4. warning systems the warning systems (green, yellow or red code) are established to monitor the limits of the main risk indicators. in case a main risk indicator is assigned the yellow or red code, then it is necessary to be undertaken certain actions:  the green code means a normal state (without operational risk)  the yellow code means that it has been increased the operational risk and it is required an thorough investigation of the circumstances,  the red code means an emergency situation that requires immediate action. in an ideal situation, the main risk indicators must always be of yellow or green color, because, if it is set correctly, this monitoring system for operational risk must allow early detection of the problems and, consequently, the remediation beforehand of the features of the product / process / it tools, etc. in all cases it is mandatory to check the accuracy of the data and the circumstances in which it was formed the tendency of the main risk indicators. if, after these plausible checks it is proved that the operational risk has increased (eg a particular process generates too many errors due to the human resources involved, because this process was not automated or a product was wrongly developed and caused high rates of default, etc) then it is required a series of actions, such as those listed below, by way of illustration:  contact of the concerned department operational risk management approaches within an investment fund. sif moldova case study  clear identification of cause of the operational risk  identification of all parties involved in the process (inputs – processing outputs)  identification of the compartment / department which is directly responsible  agreeing with the compartment / department which is directly responsible for an action plan (it development, change of regulation, etc.)  implementation of the action plan and the assurance that all the parties involved are informed in advance on the details of this action plan.  continuation of monitoring the main risk indicators in order to measure the impact of implementation the action plan. 3. conclusions operational risk management consists in the identification and measurement, as complete as possible, of these risks, so that the company / investment fund to be able to establish appropriate measures to avoid, reduce, transfer or accept, consciously, the risk. the main goal of the company in the operational risk management is prevention. the requirement is that the cost necessary for the prevention of the operational risk not to exceed the costs or damages that it could generate. to ensure an adequate quality of operational risk management and of the activities related to their control as well as for maintaining an appropriate level of accuracy on information provided to the supervisory authorities, it is essential that the investment fund to build a stable and viable database, containing information relating to extended periods, and to ensure continued maintenance of this database. implementing methods and instruments of the operational risk management instruments mentioned in this paper, the available options are the use of the standard approach or the alternative standard approach. references ceocea costel (2010), the risk in management activity, economica publishing, bucharest. ceocea costel (2014), theory and practice of management decision, economica publishing, bucharest. directive 2006/49/ec of the european parliament and of the council of june 14, 2006 on the capital adequacy of the investment companies and credit institutions. nbr regulation no. 5 of february 18, 2008 on the approval of using the standard approach or the alternative standard approach for the operational risk. studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 174 quantitative research on the concept of marketing assimilation and operationalization by local organizations in practice luminiţa zaiţ universitatea vasile alecsandri din bacău zait.luminita@yahoo.com abstract in the last 10 years the romanian society was in a long process of change, all the economic, social, political factors knowing a new dynamic in trying to adapt to conditions specific to new marketing environment. an important feature of romanian society, which is relevant in the context of the proposed article, is that the economy encourages and facilitates the penetration of transnational organizations in the domestic markets with involved advantages and disadvantages. this article is part of a larger study that targeted the issue of assimilation and operationalization of the marketing concept and market orientation vision of the local organizations in the context of market globalization, to identify, on the one hand, the influence of transnational organizations on the local organizations practices, through the incorporation of marketing vision and culture, and, on the other hand, the extent to which local organizations have specific practices aligned to transnational organizations practices acting on the market in romania. keywords organizational structure; marketing department; traditional department; marketing job; overlapping competences; job description; market orientation jel classification m31 introduction the approach to present research started on the premise of a particular action context in which romania, imposed by globalization of markets, requiring capacity of prospecting, synthesis, adaptation and forecast from local organizations point of view. in this context, the concept of marketing must be understood and applied depending on the particular details of this action environment. often, discussions about management of marketing activities and market orientation generates confusion in the local organizations. specifically, management of marketing activity seems to get a tactic prominence by small local organizations, activities meant to facilitate the access of the products to the market. on the other hand, market orientation is wrongly understood, and it is reduced to the identification of the ways in which the business could extensively grow expressed in terms of generating sales volume, disregarding the influence of a wide range of stakeholders on the activity of the organizations. through the research approach we achieved both organizational behavior description on the issue of marketing and the integration of market orientation, and we identified the transnational companies' influence on local organization regarding the integration of marketing vision and culture (zait, 2013). this article captures a certain section of the above mentioned research, namely the degree of assimilation and zait 175 operationalization of the marketing concept in practices of the local organizations, focusing on identifying the existence of specific organizational structure. research methodology the decision issue that led to research consisted of specific knowledge of the basic elements of marketing activity and the degree of market orientation of the local organizations from different sectors, in the context of market globalization. defined according to the decision problem specified above, the purpose of research was to study the peculiarities of marketing and degree of market orientation, specific to local organizations in the categories of large and medium-size enterprises in several sectors. starting from the defined scope, objectives were developed through which has been identified concrete information for the proposed analysis (ţimiraş, 2007). there were defined both core objectives and a number of secondary objectives, the latter being of lesser importance. some of the most important objectives of the research were: • providing information on the extent to which local indigenous organizations have assimilated and implemented marketing concept (to what extent the investigated organizations: have operationalized, in the structure of the organization, a marketing department; practice marketing activities as supplementary placed in various traditional departments; coordinate their marketing activities under the principles conferred by the new concept of “marketing organization”, by sectors and categories of enterprises; • identifying the number of marketing positions within each organization; • identify areas of marketing related in the job descriptions found for specialized staff; • identify any overlapping of functions and tasks in job descriptions between marketing staff and the related traditional departments (research and development, trade and sales, etc.); in our research, the research unit was the organization itself, all stated objectives, which aimed to identify the main features of the marketing activity and the integration of market orientation, being achieved after analyzing local organizations, large and medium-size, in the following sector, according to caen classification: mining and quarrying, manufacturing, electricity, gas and water, construction, wholesale and retail trade, hotels and restaurants, transport, storage, and communications and financial intermediation (cătoiu et all., 2002). in the selection of investigated units was taken into account their size in terms of turnover and number of staff. there were considered in the analysis those organizations classified as medium and large-size enterprises, as defined under law 133/1999. because it was intended to obtain a representative sample of the studied community, in determining its size it has required the use of statistical methods. statistical data for determining the sample size were: community 269 organizations; standard deviation 33.9 (in determining this value it was considered the number of organizations by sector); probability coefficient corresponding to guarantated results for 269-1 = 268 degrees of freedom and a significance level α = 0.05 from student distribution table 1.96; the maximum admited error of 5%. it was obtained a sample size of 230 organizations. although when developing the research methodology, it was meant to provide a representative sample, in the process of information gathering it has emerged a major drawback a low response rate of 40.43%, due to the refusal of the registered organizations to participate in this research. quantitative research on the concept of marketing assimilation and operationalization by local organizations in practice 176 as the selection process of units in the sample it was chosen proportional stratified sampling (ţimiraş and boier, 2006). this process involved, in a first step, establishing the structure of the researched collectivity by sector and by businesses, in order to identify the weights to be applied to the statistic calculated sample. the number of units placed in the sample, which were extracted from each sector and by organizations category, has been determined so that the extracted sample to be a copy of the general community. subsequently, in order to provide all units of the community the same chance of being selected and included in the sample research, we used random number tables. research results as regards the first objective of the research the extent to which local indigenous organizations have assimilated and implemented marketing concept, it was observed that of total organizations surveyed, 47.13% have a marketing department, while 52.87% do not have that entity in the organizational structure. table 1. distribution of organizations in considered sectors in the survey and the response options on implementing the concept of marketing (whether or not have a marketing department) sector of activity total organizations % of which % have a marketing department do not hold a marketing department mining and quarrying 2.30 4.88 0.00 manufacturing 39.08 36.59 41.30 electricity, gas and water 5.75 9.76 2.17 construction 22.99 17.07 28.26 wholesale and retail trade 17.24 17.07 17.39 hotels and restaurants 2.30 0.00 4.35 transport, storage, and communications 8.05 9.76 6.52 financial intermediation 2.30 4.88 0.00 total 100.00 100.00 100.00 of total organization 100.00 47.13 52.87 of all organizations which have a marketing department, most are located in the manufacturing sector 36.59%, followed by construction and trade with a share of 17.07%, according to table 1. analyzing all organizations that do not have a marketing department in the organizational structure, we can see that the same hierarchy has been preserved: most organizations do not have a marketing department are located in the manufacturing sector (41.30%), followed by construction (28.26 %) and trade (17.39%). by sectors of activity, it has been observed that most marketing departments are found in organizations within extractive industry (100%) and financial intermediation (100%), followed by electricity, gas and water (80%), according to the table 2. zait 177 table 2. distribution of answer options on implementing the concept of marketing (whether or not have a marketing department) in organizations within the researched sectors sector of activity of which % have a marketing department do not hold a marketing department mining and quarrying 100.00 0.00 manufacturing 44.12 55.88 electricity, gas and water 80.00 20.00 construction 35.00 65.00 wholesale and retail trade 46.67 53.33 hotels and restaurants 0.00 100.00 transport, storage, and communications 57.14 42.86 financial intermediation 100.00 0.00 in terms of weight, by sector, of the organizations that do not have a independent marketing department, it has been found that hotels and restaurants hold first place (100%), followed by construction (65%) and manufacturing (55.88 %). of all the organizations surveyed, 79.31% are medium-sized organizations and 20.69% are large organizations. in the category of medium-size, it has been found that 33.33% have a marketing department, while 66.67% do not have this entity in the organizational structure. in the large organizations category, which was the subject of the investigation, 100% of organizations have a marketing department. of all organizations which have a marketing department, 56.1% are medium-sized organizations and 43.9% are large organizations. organizations that do not have a marketing department are just the medium-size organizations category. a structure for organizations in considered sectors, the response options have / do not have a marketing department, is presented in table 3. according to table 3, most midsize organizations which have a marketing department are located in sectors like manufacturing (34.78%) and wholesale and retail trade (21.74%). of all large organizations which have a marketing department, it was found that most are located in manufacturing (38.89%), followed by construction with 22.22%. table 3. distribution of organizations in the considered sectors by the response options on implementing the concept of marketing (whether or not a marketing department) and by businesses sector of activity of which % have a marketing department do not hold a marketing department organization category % medium-size large medium-size large mining and quarrying 4.35 5.56 0.00 0.00 manufacturing 34.78 38.89 41.30 0.00 electricity, gas and water 8.70 11.11 2.17 0.00 construction 13.04 22.22 28.26 0.00 quantitative research on the concept of marketing assimilation and operationalization by local organizations in practice 178 wholesale and retail trade 21.74 11.11 17.39 0.00 hotels and restaurants 0.00 0.00 4.35 0.00 transport, storage, and communications 8.70 11.11 6.52 0.00 financial intermediation 8.70 0.00 0.00 0.00 out of all medium-sized organizations that do not have a marketing department, it was observed that most are found in manufacturing (41.3%), followed by construction (28.26%) and wholesale trade (17.39%). a low presence of marketing departments was found both in the category of medium-sized organizations and in the category of large organizations, in extractive industry sector 4.35% and 5.56%. because the present study aims to identify the existence of marketing activities, including the organizations that do not have marketing department, we wanted to know where are placed such activities in the traditional departments. thus, of all the organizations that do not have a marketing department, 95.65% indicated that marketing activities are located in various traditional departments, and only 4.35% have checked the option that they have no marketing activities. of all organizations that do not have a marketing department, it was found that the largest share regarding traditional structures where marketing activities are located is owned by sales or trading department (53.25%), followed by r & d (18.18%) , manufacturing (10.39%) and public relations (9.09%). as can be seen from table 4, the r & d department was noted in 57.14% of cases (total responses) of respondents from the manufacturing sector, followed by construction (35.71%). production department as an entity that holds marketing activities, was mentioned only in the manufacturing sector, while sales and trading department was mentioned in 43.9% of cases by manufacturing, followed by construction (26.83%) and wholesale and retail trade (17.07%). table 4. distribution of organizations in considered sectors by response options on traditional deparments where are located the marketing activities sector of activity the frequency regarding departments where are localized marketing activities % a b c d e f mining and quarrying 0.00 0.00 0.00 0.00 0.00 0.00 manufacturing 57.14 100.00 43.90 42.86 0.00 50.00 electricity, gas and water 7.14 0.00 2.44 0.00 0.00 0.00 construction 35.71 0.00 26.83 0.00 60.00 0.00 wholesale and retail trade 0.00 0.00 17.07 14.29 20.00 50.00 hotels and restaurants 0.00 0.00 2.44 28.57 0.00 0.00 transport, storage, and communications 0.00 0.00 7.32 14.29 20.00 0.00 financial intermediation 0.00 0.00 0.00 0.00 0.00 0.00 legend: a research and development; b production; c commercial / sales; d public relations; e other departments: financial & accounting; f within our organization we do not conduct marketing activities zait 179 distribution of answer regarding the traditional departments where are located the marketing activities by organizations in considered sectors is shown in table 5. sectors of activity at which marketing activities are developed within traditional departments are: • manufacturing sector 21.05% in production, 21.05% in r & d, 47.37% in commercial or sales, 7.89% in public relations, 2.63% of the organizations indicated that they have no marketing activities. • wholesale and retail trade 70% in sales and trading, 10% in pr and 10% in finance and accounting; 10% of organizations indicated that they are not performing marketing activities. • construction 26.32% in r & d, 57.89% in sales and trading, 15.79% in financial & accounting. as regards the existence of marketing positions within local organizations, we obtained the following structure: 63.22% holding marketing positions allocated to specialists, located in marketing or traditional compartments, 34.48% do not hold marketing positions, but tasks related to this field are found in other jobs with economic studies, while 2.3% indicated that they have no marketing activities. table 5. distribution, within organizations from the considered sectors in the analysis, of the answer options regarding traditional departments where are located the marketing activities sector of activity total answers % the frequency regarding departments where are localized marketing activities % a b c d e f mining and quarrying 0.00 0.00 0.00 0.00 0.00 0.00 0.00 manufacturing 49.35 21.05 21.05 47.37 7.89 0.00 2.63 electricity, gas and water 2.60 50.00 0.00 50.00 0.00 0.00 0.00 construction 24.68 26.32 0.00 57.89 0.00 15.79 0.00 wholesale and retail trade 12.99 0.00 0.00 70.00 10.00 10.00 10.00 hotels and restaurants 3.90 0.00 0.00 33.33 66.67 0.00 0.00 transport, storage, and communications 6.49 0.00 0.00 60.00 20.00 20.00 0.00 financial intermediation 0.00 0.00 0.00 0.00 0.00 0.00 0.00 legend: a research and development; b production; c commercial / sales; d public relations; e other departments: financial & accounting; f within our organization we do not conduct marketing activities of all organizations which have a marketing department, 97.5% have marketing positions allocated to specialists, while 2.5% do not possess marketing positions, but develop such activities (within the marketing department) by profesionists in economics. of all the organizations that do not have a marketing department, 32.61% hold marketing positions allocated to marketers, 63.04% have no marketing positions, but the tasks are assigned to other posts with or without economic studies, while 4.35% have no marketing activities. distribution of organizations in the considered sectors in the analysis on category units, by the response options on marketing positions is presented in table 6. quantitative research on the concept of marketing assimilation and operationalization by local organizations in practice 180 it can thus be seen that most midsize organizations that have between 1 and 5 marketing positions allocated to specialists, are found in sectors such as wholesale and retail trade (36%), construction (24%) and transport, storage and communications (12%). among midsize organizations that have between 6 and 10 marketing positions allocated to specialists, most are found in sectors such as manufacturing (72.73%), followed by construction (18.18%). between 11 and 15 marketing specialists are found in medium-size organizations, only in the manufacturing sector. table 6. distribution of organizations in the considered sectors by response options on marketing positions sector of activity category of organization % medium-size marketing positions % a b c d e f mining and quarrying 4.00 0.00 0.00 0.00 0.00 0.00 manufacturing 8.00 72.73 100.0 51.72 0.00 50.00 electricity, gas and water 4.00 9.09 0.00 3.45 0.00 0.00 construction 24.00 18.18 0.00 27.59 0.00 0.00 wholesale and retail trade 36.00 0.00 0.00 10.34 0.00 50.00 hotels and restaurants 4.00 0.00 0.00 0.00 100.0 0.00 transport, storage, and communications 12.00 0.00 0.00 6.90 0.00 0.00 financial intermediation 8.00 0.00 0.00 0.00 0.00 0.00 sector of activity category of organization % large-size marketing positions % a b c d e f mining and quarrying 0.00 11.11 0.00 0.00 0.00 0.00 manufacturing 60.00 22.22 50.00 0.00 0.00 0.00 electricity, gas and water 0.00 11.11 25.00 0.00 0.00 0.00 construction 0.00 33.33 25.00 0.00 0.00 0.00 wholesale and retail trade 0.00 22.22 0.00 0.00 0.00 0.00 hotels and restaurants 0.00 0.00 0.00 0.00 0.00 0.00 transport, storage, and communications 40.00 0.00 0.00 0.00 0.00 0.00 financial intermediation 0.00 0.00 0.00 0.00 0.00 0.00 a 1-5 marketing specialists; b 6 to 10 marketing specialists; c 11 to 15 marketing specialists; d marketing tasks are included in the job descriptions of staff with economic studies, but they do not have marketing diploma and are not employed on marketing positions; e marketing tasks are included in the job descriptions of specialists from many professions (from different departments): programmers, engineers, sociologists, etc.; f – don`t have staff employed in marketing activities zait 181 in the medium-sized organizations, marketing tasks localized in the job related to economics, but without marketing specialization can be found in the highest proportion in sectors such as manufacturing (51.72%) and construction (27.59%). only in hotels and restaurants, from medium-sized organizations were identified marketing tasks in the job description of personnel outside the economic domain. in the case of large organizations were mentioned: between 1 and 5 marketing positions in the largest share, in the manufacturing sector (60%); between 6 and 10 marketing specialists in construction (33.33%); from 11 to 15 specialists in marketing for manufacturing (50%). marketing tasks are not assigned to the staff from other fields. the largest number of marketing positions (11 to 15) is found at the level of mediumsize organizations, in sectors such as manufacturing and at large organizations in sectors such as: manufacturing (50%); electricity, gas and water (25%) and construction (25%). as regards the areas of marketing found in the job descriptions of specialist staff, in the sample we found the following frequencies: in 10.84% of cases (total responses) were mentioned activities such as: marketing planning, implementation of plans and marketing programs, control of marketing plans and programs; in 8.74% of cases were specified analysis and marketing research activities; in 7.69% of cases were mentioned forecasting and modeling activities on product and price; in 29.72% of cases were specified activities related to forecasting and modeling the market; in 25.17% of cases were mentioned activities related to the sales force and distribution; in 17.83% of cases were mentioned activities related to communication. information, centralized by answer choice, as in table 7, shows the following structure on areas of interest: • highest frequency of occurrence of marketing planning activities, implementation and control was recorded in the manufacturing industry (45.16%), followed by electricity and energy sectors, construction and transport by the same percentage, 12.9%; • marketing research and analysis activities were mentioned in 52% of cases by organizations in the manufacturing sector, followed by organizations in wholesale and retail trade (28%); • forecasting and modeling activities on product and price were mentioned in 27.27% of cases by organizations in sectors such as manufacturing or transport, storage and trade, followed by electricity, gas and water (18.18%); • forecasting and market modeling related activities were mentioned with the highest frequency in sectors such as manufacturing (38.82%), construction (23.53%) and trade (16.47%); • highest frequency of occurrence of the activities related to the sales force and distribution were recorded in the manufacturing sector (40.28%), followed by construction (23.61%) and trade (19.44%); • promotional activities were mentioned with the highest frequency in the manufacturing industry (41.18%) and trade (27.45%). by categories of enterprises, according to table 8, were found the following: • at medium-sized companies were mentioned, with the highest frequency, forecasting and market modeling related activities (34.54%), followed by sales force and distribution (27.84%) and promotional activities (17.53%); in this category the lowest frequencies were recorded for forecasting and modeling activities on product and price (3.61%); • among larger firms, the higher frequencies were registered for activities related to forecasting and market modeling, sales force and distribution respectively (19.57%), followed by promotional activities (18.48%); the quantitative research on the concept of marketing assimilation and operationalization by local organizations in practice 182 lowest frequencies were recorded in the activities related to marketing research and analysis (11.96%). table 7. distribution of organizations in considered sectors by response options in the areas of marketing found in the job descriptions of specialists sector of activity the frequency of areas of marketing found in job descriptions of marketers % a b c d e f g mining and quarrying 6.45 0 9.09 2.35 1.39 0.00 0 manufacturing 45.16 52 27.27 38.82 40.28 41.18 0 electricity, gas and water 12.90 0 18.18 5.88 0.00 1.96 0 construction 12.90 4 4.55 23.53 23.61 11.76 0 wholesale and retail trade 3.23 28 4.55 16.47 19.44 27.45 0 hotels and restaurants 0.00 0 0.00 2.35 2.78 3.92 0 transport, storage, and communications 12.90 8 27.27 8.24 9.72 9.80 0 financial intermediation 6.45 8 9.09 2.35 2.78 3.92 0 legend: a a. marketing planning, b. implementing marketing plans and programs c. control of marketing plans and programs; b d. marketing research and analysis (market environment, competition); c e. forecasting and modeling (product, price); d f. forecasting and modeling (market); e g. sales force and distribution; f h. promotional activities (advertising, sales promotion, public relations, trade shows and exhibitions); g i. other marketing services table 8. distribution by category of organizations of marketing domains found in the job descriptions of specialists category of organization the frequency of areas of marketing found in job descriptions of marketers % a b c d e f g medium-sized organizations 9.28 7.22 3.61 34.54 27.84 17.53 0.00 large organizations 14.13 11.96 16.30 19.57 19.57 18.48 0.00 legend: a a. marketing planning, b. implementing marketing plans and programs c. control of marketing plans and programs; b d. marketing research and analysis (market environment, competition); c e. forecasting and modeling (product, price); d f. forecasting and modeling (market); e g. sales force and distribution; f h. promotional activities (advertising, sales promotion, public relations, trade shows and exhibitions); g i. other marketing services regarding any possible overlapping of responsibilities and tasks in job descriptions between marketing staff and the staff of traditional departments (research and development, trade and sales etc.), of all organizations that responded to this question, 74.12% said there are such overlaps in their activities, and 25.88% have specified their absence. by categories of organizations, from those that mentioned the existence of overlapping of functions and tasks of the job descriptions between marketing staff and the staff of traditional departments, 84.13% are medium-sized companies and 15.87% are large enterprises. the structure of organizations that have specified no zait 183 overlapping of duties between marketing staff and the staff of traditional divisions is as follows: 63.64% are medium-size organizations and 36.36% are large organizations. distribution of organizations in the studied sectors by the response options offered by the two categories of enterprises is presented in table 9. table 9. distribution of organizations within the researched sectors by the answer on overlapping of tasks and responsibilities between marketing staff and the staff of traditional departments sector of activity the frequency of duplication of tasks% category of organization medium-size large-size a b a b mining and quarrying 1.89 0.00 10.00 0.00 manufacturing 39.62 35.71 30.00 50.00 electricity, gas and water 3.77 7.14 10.00 12.50 construction 24.53 21.43 20.00 25.00 wholesale and retail trade 22.64 0.00 20.00 0.00 hotels and restaurants 1.89 7.14 0.00 0.00 transport, storage, and communications 5.66 14.29 10.00 12.50 financial intermediation 0.00 14.29 0.00 0.00 legend: a – there are overlaps of responsibilities and tasks between marketing staff and the staff of traditional departments b there is no overlap of responsibilities and tasks between marketing staff and the staff of traditional departments overlapping of responsibilities between marketing staff and the staff of traditional departments was mentioned with the highest frequency by category of organizations as follows: • in 39.62% of cases by midsize organizations in the manufacturing sector, followed by those in construction sector (24.53%) and trade (22.64%); • for large organizations, the highest frequencies were recorded in the manufacturing sector (30%), followed by construction sector (20%) and trade (20%). lack of duplication of duties between marketing staff and the staff of traditional departments was recorded with the highest frequencies in sectors such as manufacturing (35.71% and 50%) and construction (21.43% and 25% respectively), both for medium and for larger organizations. the lowest frequencies, regarding the existence of overlapping of functions, were recorded in sectors such as the extractive industry (1.89%) and hotels and restaurants (1.89%) for midsize organizations, and transport, storage, communications, mining and electricity, gas and water (10%) for large organizations. conclusions the research results confirm both above average level of assimilation and operationalization of the marketing concept in the practices of indigenous organizations and partial accuracy of the hypothesis previously released, namely the importance of marketing tends to be underestimated in these organizations. quantitative research on the concept of marketing assimilation and operationalization by local organizations in practice 184 references cătoiu, i., balan, c., popescu, i. c., orzan, ghe., veghes, c., danetiu, t., vranceanu, d. (2002) cercetări de marketing, bucureşti, editura uranus. timiras, l., boier, r. (2006), cercetarea de marketing, iaşi, editura performantica timiras, l. (2007) evoluţia marketingului agroalimentar din românia în contextul extinderii uniunii europene, bacău, editura edusoft. zaiţ, l. (2009), the process of marketing management – between the management marketing activities and the operational marketing, studies and scientific researches, edition economics, issue 14, 129-136. zaiţ, l. (2013), managementul marketingului în contextul globalizării pieţelor, bacău, editura alma mater. (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 24, 2016 http://sceco.ub.ro 29 risk management model within an alternative investment fund (aif). sif moldova case study costel ceocea vasile alecsandri university of bacau costel.ceocea@ub.ro; cceocea@sifm.ro abstract risk management has become a primary objective in the management decision. particularly, in case of investment processes, the focus on risk management is becoming more pronounced, as a reaction to the increase in the complexity of financial products and processes of analysis, decision and implementation of investment projects. currently, it is in progress the implementation of the european legislation in the field of investment funds, with a significant orientation towards the regulation of risk management models / processes. in this context, capitalizing the constant concern of the management for effective administration of the risk, sif moldova has structured and implemented a risk management model based on capital adequacy that includes quantifiable prudential indicators as objective support which is essential in optimizing the investment decision. as in the secondary legislation that is specific to aif / aifm it is not proposed and described a standard method of risk management and it is not stipulated a set exposure limits, it was decided to develop a model for risk management in accordance with the requirements of aifm legislation by applying the principles stipulated in the banking norms. keywords management; risk; capital; investment; assets; prudential indicators; eu legislation jel classification f15; f50; o10 reference models in risk management stipulated in eu legislation and taken over into the national legislation in specific terms used in the stock market, we shall refer to the risk management of investment funds called alternative investment funds (aif) or alternative investment funds managers (aifm), a category in which sif moldova will also be included and whose experience may be a case study. basically, an investment fund from aif / aifm category must develop a risk management system that identifies and evaluates each financial risk to which it is exposed in its current activity and which aims in particular that the solvency ratio from its own funds (the permanent resources free of any burden which can, at any time, to absorb any loss caused by the concretization of any financial risk) and the capital requirements (related to the losses that can occur in case such risks are materialized) to be above certain levels considered prudent. it is also requested a prudent level for a number of liquidity indicators. from the complementary perspective of banking legislation, a risk management model has two forms: one standard (as described in legislation) and one advanced built by the financial entity and proposed for approval to the supervisory body. in this framework it can be designed and operated a hybrid risk management system, requesting the compliance with a set exposure limits (as it is mailto:costel.ceocea@ub.ro mailto:cceocea@sifm.ro risk management model within an alternative investment fund (aif). sif moldova case study 30 currently stipulated in the applicable regulations) and the registration of prudent levels of the prudential indicators (solvency ratio, liquidity ratio). premises of developing a risk management model in the case of societatea de investiţii finanaciare moldova sa (framed as aif / aifm) as in the secondary legislation that is specific to aif / aifm it is not proposed and described a standard method of risk management and it is not stipulated a set exposure limits, it was decided to develop a model for risk management in accordance with the requirements of aifm legislation by applying the principles stipulated in the banking norms. on these coordinates and considering that sif moldova is an investment fund that holds stakes in several companies (subsidiaries, associated companies and participations) and whose main objective is the application of some investment strategies through the participations held, it results, naturally, that the company is exposed to a large extent to the solvency risk. on the other hand, given that the most of the holdings are long-term investments and that it is not used the leverage, there were determined internal quantitative limits for the financial risks attached to the assets of the portfolio. by calculating and reporting the capital requirements it is obtained a comprehensive picture of the risk profile of the company's activities and a perspective on the systemic risks that the company is showing for the financial sector or the real economy. risk management model based on capital adequacy to determine the risk profile of sif moldova there are proposed the following indicators and minimum / maximum limits: liquidity risk quantification liquidity coverage ratio (lcr gross) = the value of high liquidity assets that may be valued within 30 days / current liabilities (including the shareholder dividends) with a maximum maturity of 30 days minimum limit proposed: > or = 1,2 liquidity coverage ratio (lcr net) = the value of high liquidity assets that may be valued within 30 days / current liabilities (without shareholder dividends) with a maximum maturity of 30 days minimum limit proposed: > or = 12 lcr has as objective the cover of the liquidity needs on a time horizon of 30 days under a combined crisis scenario (institution and market) in the highly liquid assets there were included two asset classes:  class a – assets that generate immediate liquidity (cash, current accounts, treasury bonds, bank deposits)  class b – assets that generate reserve liquidity (equities and bonds traded on the main markets) ciocea 31 rules for determining the value of listed shares that may be valued at the market in maximum 30 days (20 trading days):  selection of the issuers traded on the main trading markets (which were traded in a number of days representing at least 80% of all trading days of the period taken into consideration);  consideration a volume of maximum 25% of the average daily amount of shares which were traded on the regulated market (in accordance with the limit stipulated in article 5 paragraph (2) of the ec regulation no. 2273 / 2003);  calculation of the market value of the maximum volume that can be traded at the closing price from the date of the calculation and application of a decrease in value of maximum 20%. the resulting value for the indicator “liquidity coverage ratio” will be tested by applying stress variables (e.g. decrease in stock exchange quotations, increase of the debts dividends for shareholders or unanticipated fines, etc.) net stable funding ratio (nsfr) = value of temporary resources (e.g.: unclaimed dividends) / total value of assets (from the balance sheet) maximum threshold proposed: < or = 10% the two ratios (lcr and nsfr) have as objective the increase of the company's resistance to liquidity crisis situations on short-term but also on long-term and are designed to reduce / limit the risk of cash flow of the company. liquid asset ratio (portfolio liquidity) = value of liquid assets / total value of assets (from net asset) minimum threshold proposed: > or = 60% quantifying the market risk (by comparing the potential losses from the market risk with its own funds) risk position = value of capital requirements for assets exposed to the risk position / amount of own funds. minimum threshold proposed: > or = 5% maximum threshold proposed: < or = 25% applicable rule: it was associated the risk position to the exposure in assets of type:  equities listed on a main market, which were traded in a number of days representing at least 50% of the total number of trading days in a year;  fund units at listed open investment funds (oif) and at listed closedend investment funds (cif). foreign exchange risk = value of capital requirements for assets exposed to the foreign exchange risk / amount of own funds. maximum threshold proposed: < or = 5% risk of long-term interest rate = value of capital requirements for assets exposed to the risk of long-term interest rate / amount of own funds risk management model within an alternative investment fund (aif). sif moldova case study 32 maximum threshold proposed: not applicable commodity risk = value of capital requirements for assets exposed to the commodity risk / amount of own funds maximum threshold proposed: not applicable quantifying the credit risk (by comparing the potential losses from the credit risk with its own funds): credit risk (creditworthiness of the issuer / creditworthiness of the debtor) = value of capital requirements for assets exposed to the credit risk / amount of own funds maximum threshold proposed: < or = 50% applicable rule: it was associated the credit risk to the exposure in assets of type:  equity securities (unlisted shares and shares listed on a secondary market);  debt securities (municipal bonds, unlisted or not-traded , corporate bonds);  exposures in fund units at unlisted closed-end investment funds (cif);  trade receivables. there were applied the risk weights provided in regulation 575/2013; at the exposures in venture capital companies (catalyst) and in private equity companies (agribusiness, real estate, opportunity) there were given 150% risk weight on exposures with an extremely high risk. quantifying the concentration risk large exposures to an issuer/debtor = value of the exposure per an issuer/debtor / total value of assets legal limit: 10%; the threshold may be increased up to 40% with the condition that the amount of the exposures that exceed 10% not to exceed together 80% of the total assets (article 118, letter b) of regulation 15/2004) large exposures to a sector = value of exposure to a sector / total value of assets maximum threshold proposed: < or = 60%; counterparty risk counterparty risk = value of capital requirements for assets exposed to the counterparty risk / amount of own funds maximum threshold proposed: not applicable ciocea 33 operational risk operational risk = value of capital requirements related to the operational risks (including the professional liability) / amount of own funds maximum threshold proposed: < or = 5% risk panel as an example, on the basis of the public data available from the financial statements and net asset statement, it has been determined the value of the risk indicators at the date of december 31, 2015. risk type / risk indicator value at dec. 31, 2015 quantitative limits risk exposure proposal minimu m threshol d maximu m threshold liquidity risk highly liquid assets 149.053.707 class a – assets that generate immediate liquidity (current accounts, cash, deposits, government bonds – with maturities up to 30 days) 67.626.058 class b – assets that generate reserve liquidity (listed shares that may be valued in a period of 30 days, with a decrease in stock exchange quotation of maximum 20%) 81.427.649 current liabilities with a maximum maturity of 30 days (gross) 45.672.219 current liabilities with a maximum maturity of 30 days (net) 3.278.058 liquidity coverage ratio (lcr gross) 30 days 3.26 >= 1.2 liquidity coverage ratio (lcr net) 30 days 45.47 >= 12 temporary resources (e.g. unclaimed dividends) 42.379.571 total assets (from balance sheet) 1.095.944.764 net stable funding ratio (nsfr) 3.87% <= 10% liquid assets 1.223.713.152 current accounts 592.961 cash 12.460 deposits with maturity up to 365 days 90.961.057 listed shares, fund units at listed open investment funds and listed closed-end investment funds 1.132.146.674 total assets (from net asset) 1.545.061.332 liquid asset ratio (portfolio liquidity) 79.20% >= 60% market risk capital requirement for market / position risk 182.732.091 own funds 860.609.495 market / position risk indicators 21.23% >= 5% <= 25% risk management model within an alternative investment fund (aif). sif moldova case study 34 capital requirement for market / foreign exchange risk 0 own funds 860.609.495 market / foreign exchange risk indicators 0.00% <= 5% credit risk capital requirement for credit risk 300293..988 own funds 860.609.495 credit risk indicator 34.89% <= 50% concentration risk (large exposures) concentration risk per issuer (e.g. banca transilvania) 39.33% <= 40% concentration risk per sector (e.g. financial) 46.74% <= 60% counterparty risk capital requirement for the counterparty risk 0 own funds 860.609.495 counterparty risk indicator 0.00% operational risk capital requirement for operational risk, including the coverage of professional liability 29.442.445 own funds 860.609.495 operational risk indicator 3.42% <= 5% determination of the solvency ratio of sif moldova the solvency ratio, respectively the own funds ratio represents the own funds expressed as a percentage of the total risk exposure. according to article 92, paragraph (1) of eu regulation no. 575 / 2013, the requirement for the value of total own funds rate in the banking system is 8%. for sif moldova, the calculated solvency ratio (without the deduction from the own funds of the holdings in financial institutions and of the qualified participations) at the date of dec 31, 2015 is of 29.15%, indicating a comfortable capital adequacy. conclusion in general picture of the managerial decision, the focus on risk management is becoming more pronounced, as a reaction to the increase in the complexity of financial products and processes of analysis, decision and implementation of investment projects. on this background, we are witnessing the dynamics of the specific legislation related, which records an up-date of the analysis models nationwide by aligning with the european provisions in the field. particularly, at the moment it is in progress the implementation of the european legislation in the field of investment funds, with a significant orientation towards the regulation of risk management models / processes. this is the framework in which it is enrolled the analysis made by societatea de investitii financiare moldova, which led to a first risk management model based on capital adequacy. imminent entry (may 2016) of sif moldova in the process of approval / authorization by the regulator (fsa) with regards to the status of alternative ciocea 35 investment fund (aif) may lead to the refinement of the model proposed to ensure an effective management of risks associated with the investment processes. references aifm secondary legislation: fsa regulation no. 10/2015 and eu regulation 231/2013. ceocea costel (2010), “the risk in management activity”, economica publishing, bucharest, isbn 978-973-709-503-9. ceocea costel (2014), “theory and practice of management decision”, economica publishing, bucharest, isbn 978-973-709-717-0. eu regulation no. 231/2013; eu regulation ue 575/2013. law no.74/2015 on alternative investment funds. importanţa bazei de date în campaniile de marketing direct importance of database for direct marketing campaigns diana prihoanca, ph.d „vasile alecsandri” university of bacau abstract: direct marketing activities involve interactivity and customization which requires a good knowledge of current and potential customers. information that define consumer profile from geographical, demographic, psychographic and behavioral point of view are contained within a database. keywords: direct marketing, direct marketing campaign, database, customers jel code: m 39 direct marketing is "implementation, registration, analysis and planned tracking of clients behaviors regarding the response directly to a time frame to get future marketing strategies, to develop long-term customer loyalty and to ensure continuity of business development.”1 the essence of direct marketing can be summarized in the following 2: directed. messages are made for each consumer segment in part according to their characteristics to generate a greater rate of response; direct. communication between transmitter and receiver is carried out directly, without intermediaries; marketing. by specific direct marketing techniques, helps to meet the needs of current and prospective customers to maximize profit and to achieve other goals. direct marketing takes three additional important features: relies on direct answers. the client involved in a direct marketing campaign will respond by mail, telephone, internet, fax, sms. it has an important role in the monitoring of feedback; direct marketing campaigns have a measurable character, since responses are measured, evaluated and analysed; requires the construction and maintenance of a database of current and potential clients. justification of direct responses is the consequence of direct communication which aims to stimulate a reaction of some kind from the receiver, to generate a specific consumer behavior, differentiated according to the specific objectives pursued, raising it to react in specific campaigns carried out.3 direct marketing campaigns are conditioned by the establishment and observance of five essential steps 4: establishing the objectives of the campaign; knowledge of the target customer segment;                                                              1 stone,m., bond, a., blake, a. – the complete direct marketing and interactive, bic all publishing, bucharest, 2006, p.18. 2  stone,m., bond, a., blake, a. – the complete direct marketing and interactive, bic all publishing, bucharest, bucureşti, 2006, p.18.  3 vegheş, c. – direct marketing, uranus publishing, bucharest, 2003, p.27. 4 www.marketingdirect.ro  http://www.marketingdirect.ro/ design a promotional message and a relevant offer; the existence of an interface to receive quick and correct answer; analysis of the results of the campaign in close correlation with the objectives set initially. being a marketing feature, but also the source of defining the segment of customers of direct marketing campaigns within the framework of this work i'll give more attention to the database. due to the absence of a database, direct marketing campaigns may not be carried out, direct marketing terms and database were often used as synonyms. a database used within marketing campaigns directly contribute to building relationships with customers through effective management of historical data and behavioral of their marketing activities (figure 1.) contact management with clients clients direct channels indirect channels  internet clients service retail post sales sales intermediari es distributors clients management marketing communications management channels management products management development and strategic planning information and studies on the market client database supplying human resource s operations financing manufacturing distribution figure 1 customer relationships in direct marketing sursa: stone, b., jacobs, r. – successful direct marketing methods, arc publishing, chisinau, 2002, p. 57 starting from the many definitions given in the literature, a database can be defined as „a computerized data management whose components are represented by data contained and structured , management equipment (hardware database) management applications (software component database), users (intermediaries or end-users) and procedures for specific use”.5 in the classification of databases you can use two criteria: their size and nature. depending on the size, the database can be associated with terms such as: database, data center or data warehouse, and depending on their nature, databases can be internal or external. the simplest form of the database is the list of names and addresses of a group of current and/or potential customers who have shared a number of features. in the data list are listed in alphabetical order by last name and are accessed randomly. at the other pole there is a database built on a complex structure that can hold together a virtually unlimited number of variables in a dynamic way. in practice activity of direct marketing campaigns there are used two types of databases: inactive files and relational database.. the inactive file is a list arranged in a sequential order, most often after the serial number of your customers. customer files must have the same form, and have in their content: a number of the customer, the last name, zip code and phone numbers to which they may be contacted. since the signal is acquired sequentially, the use of their inactive files is impractical in the conditions under which it is added customer features regarding the behavior of purchase or consumption, lifestyle, demographic indicators, etc. supplier supplier id name of company. contact person. title of contact. address. city. region. zip/postal code. country. fax pagină web product product id name of the product. provider id. id category. the quantity per unit. unit price. units in stock. units ordered. the control of restocking. surrender . order order id product id unit price. quantity. rebate. order order id client id employee id the date of the order. the date of application. the date of dispatch. shipping way. the recipient's name. the recipient's address. the city. region. zip/postal code. the country order id-ul clientului numele companiei nume de contact titlu de contact adresă oraş regiune cod poştal ţară telefon fax employee employee id name. first name. the title. courtesy title. date of birth. hire date. address. city. region. zip/postal code. the country. home phone. interior number. photography. notes. to report to the ... … transport transporter id company name category id-ul categoriei the name of the class. description. image tel figure 2. the relational database used in the campaigns of direct marketing b-to-b sursa: stone, b., jacobs, r. – successful direct marketing methods, arc publishing, chisinau, 2002, p. 58                                                              5  vegheş, c. – direct marketing, uranus publishing, bucharest, 2003, p.120.  the database of relational type, in which the data are stored in the tables, it allows the reducing the time of processing, by the existence of a single item from a table linked to a single component from another table (figure 2). the information in the tables is done in rows and columns after different criteria of the data or texts collected. by the end of the table, it is established the reference points of the way the ranking of the data in the fields contained in the columns or rows. although in the tables the information is numerous, at the time of processing it is only used only the information that makes "connection". use of the databases in campaigns of direct marketing involves achieving specific objectives: the correct orientation of the campaign by defining more precisely the target group of clients; identification of the firm's strategic customers by building the profile of the "customer" and the identification of all reviews that match this profile; optimisation of direct communication through the use of direct marketing techniques and promotional messages in relation to the profile of clients; the creation of a long-term relationships with our customers through the information necessary to start and maintain held dialogue with them; ensure the necessary support for the activities of marketing, through the data contained can be behavioral profiles as well as modeling and forecasting the behaviour of buying and consumer reviews; design and implement direct marketing campaigns by creating a controlled environment characterized by the use of mechanisms, instruments and procedures of coordonation and evaluation of their efficiency the starting point of the creation of a database is the two sides that characterizes the essential: the marketing (defines the content, structure and use) and the technical side (defines the procedures for the management of the database) and the objectives pursued by building it. the database approach is usually done in conjunction with direct marketing, but in fact it must be regarded as a tool that can be used in different areas of marketing activity in general. the database must be created to allow carrying out a steady stream of activities associated with its use in the direct marketing campaigns (figure 3). the data contained in the customer data (individual and organizational) are generally limited to the name or name and full address. in order to have a clearer picture about the reviews, you can add information about the demographic , geographical, behavioral and psychographic characteristics. in general it can be said that a database built correctly and completely must consist of five categories of data: data for the identification of clients; data for building profile; transactional nature data; data on designing direct marketing campaigns; other information considered to be important in a given context. the data contained in the database come from two types of sources: internal and external. internal data (data of the firm) are customer data from transactions already carried out with them. external data are data obtained from suppliers outside the company with reference to the market and its areas of interest. analysis and research  database general reaction tracking and reporting  management of reaction  planning and budget  contact figura 3 the mechanism for use of the data base in direct marketing sursa: vegheş, c. – direct marketing, uranus publishing, bucharest, 2003, p.124. multiplicity and diversity of external sources of information imposed their classification after several criteria 6: depending on the degree of specialization: sources and specialized sources; depending on the level of specialisation: general sources and specific sources; depending on the costs associated with the provision data: sources free of charge and commercial sources: depending on the regime of property: external sources which are difficult to sell and external sources to be hires; depending on the format and access to data: printed, on magnetic media, in electronic format, or for online access. on the other hand, the data contained in the databases is perishable. information showing fluctuations are linked to: the level of activity (or inactivity) of customers, demographic characteristics, attitudes, preferences, lifestyle, etc. this instability leads to the need for permanent update of the information on the contents of the databases. effective management of data contained in the structure of the databases is done with the help of programs used to create, use and maintenance. in the literature these programs are known under the name of systems in the management of the database (sgbd). directions for use of the database are defined by the customers company, which from the point of view of their status are classified in such commercial: potential customers; new customers (the period of collaboration less than four months); customers in growth (period of collaboration between four and 12 months); mature customers (period of collaboration of at least a year). importance of the data base in campaigns of direct marketing is given by the advantages that it offers, namely:                                                              6  vegheş, c. – direct marketing, uranus publishing, bucharest, 2003, p.127-128.  measurability. firms know, through the specific criteria of the database, the characteristics of the target consumers for each campaign carried out; testability. to optimize direct marketing campaigns that will be carried out, tests may be carried out on the basis of the assessment of fair and accurate of the campaigns already undertaken. selectivity. the criteria that define the structure of the databases allows the selection of the target group of customers that will be the subject of future direct marketing campaigns; customizing. the information provided by the database allow the design of differentiated messages for each segment of customers, and in some cases and for each client; flexibility. based on the existing relationships between the characteristics of customers in the database and the specific direct marketing campaigns is possible to adapt them to the characteristics of the target group of clients. with a database of well designed and managed, direct marketing can be characterized as a continuous process of growth of the portfolio of customers who meet the needs of existing customers by developing their value for the company and turning them into loyal customers. bibliografy: 1. claezssen, y, deydier, a., riquet, y. – multichannel direct marketing, polirom publishing, bucharest, 2009. 2. stone,m., bond, a., blake, a. – the complete direct marketing and interactive, bic all publishing, bucharest, 2006. 3. stone, b., jacobs, r. – successful direct marketing methods, arc publishing, chisinau, 2002. 4. vegheş, c. – direct marketing, uranus publishing, bucharest, 2003. 5. www.marketingdirect.ro (2 rânduri libere, 11p) studies and scientific researches. economics edition online first, august 2016 linking experiential value to loyalty in smartphone industry nuri wulandari indonesia banking school nuri.w.h@ibs.ac.id rina kartika sari indonesia banking school kartikasari.rina@ymail.com abstract the smartphone industry has grown tremendously in the past years across the world, especially in asia. the competition between smartphone brand players has been intense and involving sophisticated marketing techniques. despite of the widespread practice of experiential marketing to market smartphones, little research has been undertaken to investigate whether this practice generate experiential value in the perception of smartphone customers. if the value is evident, the question remains whether it leads to satisfaction and loyalty of smartphone brand. this study tries to investigate whether the practice of experiential marketing drives experiential value, and whether experiential value has a direct effect to loyalty or indirectly through satisfaction. the methodology involved a survey investigating 255 responses from smartphone device user in indonesian market. the result provides useful findings for marketers as well as supporting the direct and indirect relationship between experiential value and loyalty. the suggestion highlight feel experience as one of the driver factors of experience. limitation and future research suggestions are explained. keywords marketing; experiential marketing; experiential value; satisfaction; loyalty; smartphone jel classification m31 introduction the needs for information and communication have grown exponentially along with the vast development of information communication and technology (ict). the means of communication devices have undergone various alterations in terms of models and functions; from a fixed line telephone to mobile phone to a smartphone with many features. smartphone is defined as phone with the function of a mini-computer as it is powerful enough to deliver many functions. the market of smartphone has grown tremendously in the past decade, hence the competition between smartphones producers has intensified and requires sophisticated marketing efforts. the market for smartphone in the world has been forecasted to grow from 1.5 billion in 2014 to 2.5 billion in 2019 (statista, 2016). asia pacific region plays an important role within the traffic of smart-phone worldwide. the data obtained from e-marketer (2014) predicted in 2013 to 2018, the top four countries with the most users of smartphones are china, us, india, and japan. indonesia ranks seventh based on the number of smart-phone users and it becomes one of the drivers of the development of smartphone along with china and india. it is estimated that there are a hundred million active smart-phone users in indonesia alone in 2018 (millward, 2014). the reality makes the market of smart-phone mobile device in indonesia an interesting issue to be reviewed. by the rise of need towards smartphone mobile device, the competition will go more rigorous. as the matter of fact, only certain brands which get to compete. company as linking experiential value to loyalty in smartphone industry the marketer should realize that their duty is not only related to the issue of developing their high-quality products, maintaining their reasonable selling price and potential distribution channels, but also to the issue of marketing and creating experiences for the recent and future customers. this situation has pushed marketers to employ creative marketing effort, which based on the latest thinking of value offering. value is to be regarded as the central process in marketing (ama, 2013). marketing’s central function involve a series of process of creating, communicating, and providing value for the customers by the means which can benefit both the organization and the stakeholders (kotler & keller, 2009). kotler (2002) stated that modern marketing has moved beyond the traditional one by emphasizing the concept of customer experience and experience marketing. experiential marketing is a process of identifying and satisfying customers’ beneficial needs and aspirations by incorporating two-way communication to generate a distinct trait towards the brand in order to be able to survive and become an add value for the targeted customers (smilansky, 2009). the subject of experiential marketing has currently developed attention as one of the latest thinking in the field and encouraged for research. according to market science institute (2013), the first tier (tier 1) of research priorities in 2014-2016 is to prioritize a research related to comprehension of customers and customer experience. although there has been interest in experiential marketing research, a study in the context of of smartphone mobile device is rarely found. most of the research is investigating the service sector. for example, wang & lin (2010) research in tourism industry, while kim & kim (2011) and pham & huang (2015) provided empirical evidence in hotel service. similarly, tuba (2013) investigated festival events. from the limited studies in the context of technology, research by maghnati et al (2012) revealed that experiential marketing affected experiential value of smart-phone. another finding by lin et al (2009) stated that experiential marketing directly affected perceived value but not directly affected loyalty. there was no positive correlation between obtained value and loyalty. hence, the literature review so far still lacking and a comprehensive study experiential marketing is barely found. the scarcity of research in term of marketing smartphone is very contradictive to what is required by the practitioners of this industry. preliminary research via in-depth interview conducted by the researcher with smartphone industry marketers revealed that the experiential marketing is a widespread practice by smartphone dealer and producers. the experiential marketing is included in marketing program mainly in the beginning of consumers’ buying process in order to spark the desire of purchasing smart-phone. the wide practice of experiential marketing, yet lack of solid theoretical background study, calls for further investigation in for the topic in the marketing of smartphone industry. therefore, the main objective of this study is to investigate whether, within smartphone market, experiential marketing can stand as competitive value that leads to customer’s satisfaction and loyalty. literature review experiential marketing is a marketing concept, which attempts to promote its products in order to attract customers as well as to bring about pleasant impression of the products. schmitt (1999) explained that experiential marketing consists of sense experience, feel experience, think experience, act experience, and relate experience. this kind of marketing generates experiential value, which can be a competitive value of the marketers. holbrook & hirschman (1982) clarified that consumer value is an experience obtained from the process of experiencing consumption instead of from the product purchased, the brand chosen, or the product ownership. mathwick, malhotra and rigdon (2001) continue the theory of holbrook using experiential value scale wulandari & kartika sari (evs) which consists of inner/external value as well as active/passive value which are then classified into four categories: consumer return on investment (croi), service excellence, aesthetics, and playfulness. customer value drive satisfaction and loyalty. consumer satisfaction is the consumer’s fulfilment response. it is a judgment that a product/service feature, or the product or service itself, provided (or is providing) a pleasurable level of consumption-related fulfilment, including levels of under or over fulfillment (oliver, 2010). customers are considered satisfied when they have positive impression generated from the process of evaluating what is obtained to what is expected, including the decision of purchase per se as well as the needs and wants related to the purchase (poku et al., 2013). in maintaining the customers, the company should provide optimum satisfaction for the customers. this satisfaction can be met when customers’ expectations are fulfilled. in many cases satisfaction can lead to loyalty. loyalty is defined as a commitment to repurchase consistently in the future (oliver,2010). hypothesis development past studies have found relationships between variables in this research as a base for hypothesis development. mathwick et al (2001) found experiential marketing can affect experiential value positively. this finding is supported by the research of maghnati et al. (2012) in which the conclusion shows that there is a positive effect of experiential marketing variables towards experiential value. the variable consist measurement of sense, feel, act, relate, and think experience. h1: experiential marketing affects experiential value positively wang & lin (2010) stated that there is a positive effect of experiential value on consumer satisfaction. it is also verified by the research of yazici (2013) which statistically and theoretically supports the importance of experiential marketing and value on consumer satisfaction and behavioral intention in the future. h2: experiential value affects satisfaction positively nevertheless, in current competition environment, to make the customers satisfied is not enough. even-though customers satisfaction is essential to generate loyalty, the main goal of the company. according to kotler & keller (2009), when customer satisfaction meets their expectations, the customers will carry on purchasing and this will generate customer loyalty. wang & lin (2010) and wu & tseng (2014) found that there is a positive relationship between customer satisfaction and customer loyalty. experiential marketing aims to increase long-term loyalty of the consumers by providing distinct and unforgettable experience when they use the products. h3: satisfaction affects loyalty positively griffin (2005) exclaimed that customer loyalty is a strong commitment of the customers that they are willing to consistently purchase products or services in a long-term period of time without being influenced by the situation and other products’ marketing. obonyo (2011) stated that there is a significant and positive between experiential marketing and experiential value as well as between experiential value and customer loyalty. brakus et al. (2009) suggested that brand experience affected consumer satisfaction and loyalty. h4: experience value affects loyalty positively the hypotheses developed a model that investigate the relationships between experiential marketing, experiential value, satisfaction and loyalty. methodology the research design used is descriptive research, which aims to describe the nature or characteristics of particular phenomenon. this descriptive research is classified as cross sectional design due to its samples and research period; it means that information was linking experiential value to loyalty in smartphone industry collected from any source of population and managed only once. the data were used using survey quantitative approach. in drawing the samples, the researcher utilized judgment sampling (or widely known as purposive sampling) of non-probability sampling method. the criteria of the respondents are smartphone users in jakarta city, indonesia. the city is selected since it dominates total numbers of mobile phone in indonesia. in 2014, there were 270 million mobile phone users in which the greatest ratio of mobile phone ownership was found in dki jakarta by 1.8 mobile phones per person. the instrument used to collect primary data in this research is questionnaires organized in the form of likert scale covering these following operational variables: the observed variable of experiential marketing includes sense experience, feel experience, think experience, act experience, and relate experience (schmitt, 1999) the observed variable of experiential value includes consumer return on investment (croi), service excellence, aesthetics, and playfulness (mathwick et al., 2011) variable of satisfaction was referred to the concept of oliver (2010) which termed consumption satisfaction scale. lastly, variable of loyalty was based on the concept of oliver (2010). the analysis of result is conducted using sempls with the help of smart-pls software. discussions the research samples consisted of 255 respondents; they are the inhabitants of dki jakarta who use smart-phone. there were 101 male respondents (39.6%) and 154 female respondents (60.4%). the sample was dominated by 112 respondents within the age group of 20-25 years old (43.9%). the level of education varied; the majority of respondents (117 people or 45.9%) hold a bachelor degree, followed by 85 people (33.3%) who are senior high graduates. all of the respondents own smartphone. the brand that dominates smartphone ownership is samsung (45.9%) which makes it the most dominant brand in the sample. the analysis consisted of measurement (outer) and structural (inner) model analysis. outer model analysis was managed to verify that the utilized measurement is valid and reliable. this analysis focuses on the correlation between latent variable and its indicators. the tests which were carried out within outer model analysis are covergent validity (cv), discriminant validity (dv), composite reliability (cr), average variance extracted (ave), and cronbach’s alpha. these tests follow the criteria and the requirements proposed by hair et al. (2014). the criteria are minimum cv of 0.5, minimum cr of 0.7, minimum ave of 0.5, and minimum cronbach alpha of 0.6. among all indicators, 50 indicators met those criteria and qualified the measurement model test. therefore, those indicators are valid and reliable ergo they can measure the data and the questionnaires can serve consistent answers. inner or structural model analysis was administered to assure that the structural model developed is robust and accurate. the evaluation of inner model in this research is conducted by assessing the determinant coefficient (r2) and predictive relevance (q2). the result of r2 analysis shows latent experiential value and customer satisfaction towards latent customer loyalty is 0.448 or 44.8%. the rest (55.2%) is influenced by other unobserved variables beyond the model. while, the effect of latent experiential value towards latent customer satisfaction is 0.576 or 57.6%. the rest (42.4%) is affected by other unobserved variables beyond the model. lastly, the effect of latent experiential marketing towards latent experiential value is 0.585 or 58.5%. the rest (41.5%) is affected by other unobserved variables beyond the model. the value of q2 is used to determine the relative effect of structural model towards the observational measurement of latent, endogenous variable. the value of q2 > 0 provides an evidence that the observed values have been well-reconstructed. the calculation shows result of 0.902 for the model. hence, it can be stated that the model wulandari & kartika sari used in this research is acceptable and that the model has predictive relevance for its value of q2 is 0.902. based on the examination on r2 and q2, it can be inferred that the model developed is robust. therefore, hypothesis investigation was administered. hypothesis testing result the value of t-statistics was obtained from bootstrapping procedure in which the value is used to draw conclusion during hypothesis testing. hypothesis testing is administered by comparing the value of t-statistics of each correlation of each latent variable to ttable with the level of confidence of α = 5%; the result is considered significant when the value of t-statistics of correlation of each latent variable is ≥ 1,96 (hair et al, 2014). hypothesis test result the study found all four hypotheses to be accepted (figure 1). the first hypothesis (h1) test revealed that that the relationship between experiential marketing and experiential value is significant with t-statistics of 28.049 (> 1.96). the value of the path coefficient is 0.765, which implies that experiential marketing has positive effect towards experiential value. this is in line with the research conducted by maghnati et al. (2012) which implies that the better experiential marketing developed by producer of smartphone, the higher experiential value of the users of smartphone. figure 1. research model result (loadings, t-values) the second hypothesis (h2) found that the relationship between experiential value and customer satisfaction is significant with t-statistics of 23.970 (> 1.96) and path coefficient is 0.759. the result proved that experiential value has positive effect towards customer satisfaction. this result supports the work of wang & lin (2010) and yazici (2013). the result implies that if customer’s perception of experiential value is high, the most likely they are satisfied with the smartphone. hypothesis 3 proved that the relationship between customer satisfaction and customer loyalty is significant with t-statistics of 7.687 (> 1.96) and path coefficient is 0.526 which translate to customer satisfaction has positive effect towards customer loyalty. wang & lin (2010) also wu & tseng (2014) provide the same result. the fourth hypothesis (h4) found a positive and significant relationship between experiential value and customer loyalty (t-statistics of 2.536) and path coefficient is 0.176. this is contrary with finding from lin et al (2001), however, in line with brakus et al (2009) and obonyo (2011). the test proved that experiential value has direct relationship to loyalty, thus the higher perception of experiential value translates to higher loyalty from the customers. linking experiential value to loyalty in smartphone industry in addition, a mediation test is conducted to test whether experiential value also have indirect relationship to loyalty thru satisfaction. a mediation effect takes place when the third variable intervenes the other two related constructs (hair et al., 2014). the test of mediation effect can be carried out by using variance accounted for (vaf) developed by preacher and hayes (2008). based on the results of mediation test, the calculation value of vaf is 0.575; it shows that 57.5% correlation of experiential value to customer loyalty is justified by customer satisfaction as the mediator. since vaf is greater than 20% yet smaller than 80%, the customer satisfaction is regarded as partial mediation. implications the study has implications to the practice of marketing in smartphone industry. marketers should design their marketing program to include experiential aspects, which are: sense, feel, think, act and relate. these efforts of experiential marketing will generate the experiential value of customers toward the brand. in more depth, the study infer that the highest experiential marketing is excitement indicator within the dimension of feel experience. this has practical value that the producer of smart-phone must increase and maintain feel experience by creating appealing moods and emotions. the research highlights that feel experience is the main benchmark used to determine whether experience marketing created by the producer is good or bad. this particular experience can be represented through ideas and excitement as well as reputation of customer service. in addition, the marketing program could also align the experience created in order to achieve one of these values: playfulness, aesthetic, service excellence and customers return on investment orientation. third implication is that marketers should realize that to maintain loyalty, the experience marketing program and values should not only create excitement but also satisfaction. this implies that the engagement should occur not only at the time of the buying process but needs to continue throughout the usage of the device. in addition, the study also adds to literature discussion experiential approach, with the replication in the context of smartphone industry. limitations, future studies and conclusion there are limitations and room for improvement for future research regarding topic of this study. there are many factors that might affect the consumer behavior of the current research, but not yet considered in the current study. first, the respondent only evaluates the device experience only. especially in smartphones, applications availability, operation system and telecommunication provider might as well determine experience. secondly, this study has not differentiated between high end and low-end smartphones. in the market, in fact, the price range is quite substantial as the result that technology in present can be cheaply acquired by certain brands. moreover, the study has not taken into account the typologies of consumers. for example, there are consumers that are more experience focused (hedonic) and others are more task focused (utilitarian). future studies can explore how this consumer typology affect the result of consumers in evaluation their experiential value and loyalty. nevertheless, the study adds to the literature on the experiential marketing topic in the context of smartphone industry. it concluded that, the experiential marketing is important to create experiential value and leads to loyalty. however, the products still need to satisfy the customers as satisfying customers have bigger propensity to drive loyalty. the marketing of smartphone is no doubt should be conducted experientially and practice should follow the purchase with engaging services which drives satisfaction to brand loyalty. the experiential marketing practice is considered wulandari & kartika sari important to establish the goals of the company thus it is essential that effective experiential marketing strategy be organized and implemented genuinely in order to create experiential value which will affect the customer’s satisfaction and loyalty. references ama. 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(2009). experiential marketing: a practical guide to interactive brand experiences. london and philadelphia: koogan page. microsoft word bucur andreea engl.     particularities of the european union enlargement process iulia andreea bucur, ph.d. candidate, university “vasile alecsandri” of bacau, romania abstract the european integration model has proven to be so far a successful one, with a high consideration from the other countries of the world and their attempts to replicate its components and to learn from its experience of regional integration is perhaps the most sincere form of appreciation. contemporary global economy knows various other models of economic integration, but none of the existing forms of regional integration was not up to the achievements of the eu which is distinguished primarily by the stage reached and function and its ability to create unity in the context of diversity. irreversible process, and currently ongoing, and designed to produce positive results in perspective, the enlargement is one of the most significant factors of european construction success, always accompanying its history, marking the development, institutional structure, mode of cooperation and its policies. for these reasons, the present paper aims to approach the european integration model by the factors that influenced the enlargement and also by the course of events that are reflected in so-called “waves” of eu enlargement. keywords european integration model, enlargement, determinants introduction the european project is, first of all, a history product, beginning with the moment of end of wwii and created in order to ensure the peaceful settlement of conflicts of interest and to prevent another conflict of the same size. looking over fifty years of european economic integration, we can say that this process was not uniform and is not a linear evolutionary path of europe in the free trade zone in the single market, but it proved to be one characterized by an extremely complex process, with countless difficulties and uncertainties. euro enthusiasm moments alternated with those of euro skepticism and progress in the unification process did not always absolutely satisfy citizens or businesses from different member states. however, on the list of remarkable successes achieved by the european union in the past fifty years we also found the high level of prosperity and economic stability reached by exploring the potential of increasing global interconnections in decades, becoming one of the main engines of global economy and an important model of inspiration for many regions of the world. still present on the agenda of the european union, the objective of fostering prosperity and maintain its economic stability both within and across the world, raises the question of its performance in an enlarged union, since the very beginning european integration was not designed having so many countries and some of the new member states belonging to the category of small, economically less developed, that recently regained their sovereignty. considering absolutely necessary and also undisguised the enlargement issue debut by presenting the main elements of influence that have always accompanied in 7 studies and scientific researches ‐ economic edition, no. 14, 2009    different proportions this process, the next chapter analyzes the factors having a significant influence on the five enlargement stages. the determinants of eu enlargement the phenomenon of european construction enlargement, and implicitly the internal market and economic cooperation, has inspired reforms and has consolidated common principles such as freedom, democracy, human rights and fundamental freedoms and contributes to increased prosperity and competitiveness. this allowed the enlarged union to respond better to the challenges of globalization and simultaneously to become a major and more powerful player on the international scene. until now, the eu enlargement depth analyzes reveal a number of five factors playing a major role on the development and its outcome. a prime determinant of the enlargement process is the eu treaties regulations as provisions which determine how to achieve it. conditions for integration of any state in the european union have been made with ever more precisely over its evolution, to provide clarity both their citizens and guidance to countries wishing to join. the european enlargement subject has been approached and governed since the treaty of rome, in whose preamble is clearly expressed the intention to create the necessary union premises while the rest of europe were invited to join ideas described in the preamble. moreover, article 237 in the treaty of rome governing the procedure for accession of new member states: “any european state may apply to become a member of the community. it shall address its application to the council, which after obtaining the opinion of the commission, shall act by means of a unanimous vote”. the adhesion criteria are covered by an agreement signed between member states and the country wishes to join eu, agreement that must be ratified by all the states under the constitution. the above provisions have been changed since the first revision of the treaty of rome, the single european act in the coming period will be also required the european parliament's agreement. we also found this regulation in the treaty of maastricht and later in the treaty of amsterdam. article 49 of the treaty on european union stipulates that any european country can apply to become a member if it recognizes and respects the values of freedom, democracy and respects human rights, fundamental freedoms and the state law. this does not mean that all european countries have the intention or the eu must accept all applications. in addition, the union reserves the right to decide when it is ready to receive them. treaty of nice brings many new rules and regulations and in particular the so called “protocol on enlargement” which stipulates first how to be composed of the european union authorities, specifying the required majority in a union of 25 and that the 27 member states. in the frame of eu enlargement regulations have been stipulated in the treaties from the beginning, member states have not submitted, to the same extent and with the same consistency, efforts in order to extend the membership base. the main reason is the fear, fully justified, that a greater number of members involves a higher degree of heterogeneity with negative effect on interstate cooperation. increasing heterogeneity as a result of eu enlargement process is often viewed as a risk to the single market and the euro, reason for which the applications for membership were always discussed in terms of possible negative repercussions of enlargement on deepening the integration process. this report tension between enlargement and deepening is a second factor of the process. member states special interests in certain areas, in other words that some branches of the economy could face a number of disadvantages from the emergence of best 8 studies and scientific researches ‐ economic edition, no. 14, 2009    price products in the candidate countries, the "national" interests, meaning that the enlargement could come at the expense of certain member states possibility to influence the decisions and the decision-making capacity of the eu system could suffer negative consequences from the enlargement process and stemming from fears expressed by member states and other european countries, and the european commission and european parliament, are also factors of influence on eu enlargement phenomenon defining the behavior of community actors. besides the above mentioned factors, the eu enlargement process depends on three basic conditions: the internal preparation of candidate states, the eu internal preparation and the negotiations themselves. previous eu enlargements and their main features the european construction initial plan take also into account the integration of new members, the founders of the union having confidence in their idea to leave the door open to other european countries. supporting countries with the vocation to become eu members was the union’s response to the european political changes in the last five decades, promoting economic growth, solidarity and strengthening the democratic forces of the countries emerging from dictatorship. the first step in the enlargement process of european economic integration is the extension to the north that began with the uk application for membership after four years since the treaty of rome entry into force, namely in 1961. after that it took quite a period of time, until 1973 when the united kingdom, denmark and ireland were able to integrate into the european community. the cause of central importance was the french president charles de gaulle opposition, but we can not exclude other factors of economic and especially political reasons deriving from concern about the close interdependence of great britain to the united states that could acquire a nonnegligible influence on the development of european community. this is in total opposition to french president de gaulle's vision about how you have to show: a form of cooperation of sovereign national states, which left the american sphere of influence. meanwhile, the attitude of member states on the accession of great britain was marked by conflicts between the visions of the future development of european community. france, however, could not prevent long-term enlargement. thus, with the occasion of the hague summit in 1969, de gaulle's successor, georges pompidou has agreed to resume negotiations on the extension of the ec, in contrast to other countries france received permission to complete the project and develop the common agricultural policy a so-called “package deal” in which were taken into account the national interests of all member states. furthermore, entered the game special areas interests as possible serious of france (agricultural policy). the accession of united kingdom, denmark and ireland has given quite different meanings to role of the european community. both the uk and denmark, comprising primarily from an economic community which hoped to profit, and the problem of supplementing the measures to limit the sovereignty of both countries was not taken into discussion. while there were still doubts upon the uk integration was not a good choice, extension to the south of the european community held in two phases: 1981 with the inclusion of greece and 1986 the accession year of spain and portugal, was regarded, in unison, as something positive and necessary in terms of political and strategic. the weaknesses deriving practical extension south of the process itself, were the economic consequences, the economic development of the three states being clearly below the average community and institutional heterogeneity due to increased and substantial 9 studies and scientific researches ‐ economic edition, no. 14, 2009    increase in the number of member countries that raised the efficiency of the community institutions and decision-making capacity. analyzing the second wave of enlargement of the european community in terms of determinants, we can say that it was influenced by a particular factors combination. treaties regulations within the meaning of the unanimous approval of member states on accession of new countries, have led to internal problems of the ec in the early '80s, consisting of differences of interests and vision of the future evolution of the integration process, and significantly delayed the negotiations. only after a summit in fontainebleau in 1984, the ec member states were unable to reach a specific date on the accession of spain and portugal (january the 1st, 1986). another significant factor in the process of enlargement to the south is the tension between enlargement and deepening, not possible without first achieving the second by the single european act in 1987 and the domestic market. in this context, some member states and the european commission adopted a series of measures to redress the community. these initiatives have resulted in so-called internal market program, through which, by the end of 1992, were to be removed all trade restrictions which still exist between member states, and in particular all non-tariff trade restrictions, to be that of achieving a true common market, real. the other three drivers of behavior resulting from enlargement of the european community member states have also played an important role in the second stage of the process: area interests, particularly in the common agricultural policy, national interests the future development of the european community as interstate and focusing more on the economic vision of great britain and denmark or towards deepening cooperation including political dimension that looked and vision of germany, skepticism over eu decision-making capacity of the system in parallel with increasing degree of heterogeneity in the aftermath of the second wave of enlargement. the smooth accession was undoubtedly the third one from january the 1st, 1995 which included austria, sweden and finland and the efta enlargement, the main reason consists of very close economic relations between efta and the community that had been governed since 1972 by bilateral trade agreements, replaced later in january 1994 the european economic area (eea). many of community regulations, particularly in the internal market, were applied to the three states, and also having a relatively high economic level, through the eea agreement, before becoming members of the ec. efta countries increased interest for certain topics of reference, and obtain a higher degree of transparency or social policy and environmental policy, the importance of political status in the loss of neutral countries following the cessation of the conflict between east and west on policies that create new impulses . a common element in their first three waves of enlargement of the european community is that all took place in the context of deepening the integration process. if the first three waves of enlargement were considered successful, the following two stages of eu enlargement marked by two times in 2004 and 2007 are seen as unprecedented in terms of scale and diversity that characterizes them and involving high levels of risk in terms economically, socially and politically. a key factor for the initiation of the fourth wave of eu enlargement in 2004 was the berlin wall fell in 1989 and communist regimes in central and eastern european countries (ceec), plus the change processes, the transition to a functioning market economy in those countries faced with economic and social problems rather worrying, problems that resulted in their desire to capture the help and support of western countries. in this regard, a first response from the european community in the early ' 90 was the intensification of diplomatic relations with a considerable number of ceec, concluding association agreements or europe agreements. the essential 10 studies and scientific researches ‐ economic edition, no. 14, 2009    aim expressed by the europe agreements was to facilitate and develop trade and cooperation between the eu and associated countries through a large european market, which was to include all these states. in this they were required to align with the member states by adopting rules for the internal market and restructuring the national economy, receiving at the same time, the union, the financial support under various schemes. by end of 1990 after 10 of the europe agreements with central and eastern european countries in addition to those already existing in turkey (1963), malta (1970) and cyprus (1972) was recognized objective associated countries to become members of european union objectively confirmed by their individual applications. although initially it was a simple association, financial support and the assertion of issues of common interest, they have changed considerably with the council's decision in copenhagen in june 1993 at which point the associated ceec accession could applies only the context in which they were proof that the so-called “copenhagen criteria”: the existence of a stable institutional framework that guarantees democracy, rule of law, human rights and protection of minorities, the existence of a functioning market economy and ability to cope competitive pressures and forces the eu internal market, the ability to assume obligations of membership, including to accept and act in accordance with the aims of political, economic and monetary union. going on the same idea, the european council in madrid in december 1995 underlined the need to adapt the administrative structures of the candidate in order to ensure implementation of eu legislation (acquis communautaire, meaning all the eu rules, practices and presumptions. it basically means what has been achieved so far. this included the single european market and the maastricht provisions on the economic and monetary union) into national legislation and its effective application through the administrative structures and adequate legal. thus, the copenhagen criteria be added a fourth criterion: the administrative capacity for implementing the community's vitae. after the formal request for accession of ceec in the period 1994-1996, the european council called, in light of the treaties, the european commission to draw up reports on the situation of each candidate country in order to see the extent that they meet the accession criteria and capacity to assume their obligations under state obtaining eu membership. these reports were submitted by the european commission in july 1997 as “agenda 2000 for a stronger union and more stable”. agenda 2000 is a reference document for the enlargement process and for the deepening, the emphasis on european integration. milestones in the eu enlargement process are: board of luxembourg in december 1997 and council in helsinki in december 1999. luxembourg european council (december 1997), which said that “enlargement requires strengthening and improving the functioning of institutions previously under the provisions of the treaty of amsterdam”, is when the eu member states decided to start concrete negotiations for accession with the czech republic, estonia, poland, hungary, slovenia and cyprus. negotiations with the "first wave" candidate countries, the so-called “luxembourg group” were opened on march 31, 1998. council in helsinki (december 1999) considers the accession to the union subject to compliance with the copenhagen criteria, candidate had to “share values and goals as they are set out in the treaties” and decided to start accession negotiations with the "second wave", so-called “helsinki group”: bulgaria, romania, latvia, lithuania, slovakia and malta. officially, negotiations with them were opened on february 15, 2000 in brussels. european commission published a policy paper in november 2000, on the enlargement of the union, including the “map” of enlargements from 2002 that was 11 studies and scientific researches ‐ economic edition, no. 14, 2009    an “insurance policy” on the eu's ability to get among them at the end of 2002, new members. this document was approved by the european council of nice, in which was initiated and the treaty of nice (ratified on february 26, 2001) that regulate the organization of the european union to deal with, in terms of institutional future enlargements. at the european council in laeken in december 15, 2001 has made the conclusion that the enlargement process is irrevocable, underlining the clear intention of the european union to end the current accession negotiations by the end of 2002. this was done at the european council in copenhagen in december 2002, at which negotiations were completed only 10 of the 12 states, setting it as the date of accession on may 1, 2004 to also be established and issues the financial period 20042006 (the first difficult years for the eu-25). signing of the accession treaty on april 16, 2003, is the next moment in the evolution process of eu enlargement towards central and eastern europe. the content can be found treaty rules regarding institutional participation of 10 new members in the period between its conclusion and until formal accession on may 1st, 2004. during this period, the candidate countries had observer status in the forums council, with the right to speak but not to vote. so, the first stage of expansion was achieved on may 1, 2004 for the 10 countries: cyprus, czech republic, estonia, hungary, latvia, lithuania, malta, poland, slovakia and slovenia. the fourth wave of eu enlargement in the may 2004 is the most ambitious project of the eu european nations and the elements that you customize are linked on the one hand the large number of countries involved in negotiations with the eu accession conditions, which became members of the most performing groups in the world and integrationist second notable discrepancies in the level of their development from that of other member states but also from that of former candidate countries, current eu. romania and bulgaria have completed negotiations until 2004, the accession treaties to be drawn from the july 2004 deadline for accession by setting january 1, 2007 and the inclusion of three safeguard clause economy, internal market and jha (justice and home affairs). later signing the accession treaty in april 2005, the two countries have entered a system of monitoring and screening in the previous report of september 26, 2006 was advanced on january 1st, 2007 as currently certainly of both countries joined the eu. the fifth wave of enlargement is undoubtedly the most spectacular, the reason being close to europe as the european dream was conceived, but also the most difficult, expensive and full of unexpected compared the first four extensions for the following reasons: lack of a mature market economy for most central and eastern european countries, different stages of consolidation of macroeconomic stability and achieving structural reforms that are found new members, which can be translated by different degrees of preparation for accession, the economic development of new members, except cyprus, malta and slovenia, are well below the eu average, average gdp per inhabitant representing only 40% that of the 15 member states, to be 70% as that of spain and portugal, at their accession in 1986, which creates additional pressure for access to structural funds, the fifth wave of enlargement has place after completing the single market, removing internal border controls, which narrows the single market regulations in order not to affect the integrity, the number of countries that joined the reform requires common institutions and common policies as decision-making process must to remain effective, some common policies, implemented in its current form, would require a much larger eu budget. the current situation of the eu enlargement process involves on the one hand the existence of candidates, being to make the european perspective in eu membership: 12 studies and scientific researches ‐ economic edition, no. 14, 2009    croatia, turkey (eu starting negotiations with both countries on october 3, 2005 for accession) and the former yugoslav republic of macedonia and on the other hand there is the potential candidate countries, other western balkan states albania, bosnia herzegovina, montenegro and serbia (including kosovo under resolution 1244 un security council), countries that undertake efforts to meet the conditions necessary next step in the process of accession. conclusions the context in which the eu enlargement process is marked by three challenges related to economic performance, internal cohesion and external role, so that its success depends on how to respond. if viewed as a new start can be a catalyst for solving some of the most pressing problems of europe. while western european countries stability and democracy are translated into benefits, not only in terms of security, but also in prosperity, economic growth in these countries means opportunities for businesses large, investment, increased trade, increased employment, for the central and eastern europe, the unification symbolizes the values that have aspired for half a century, and while their final option for the values of democracy and market economy. enlargement of european economic integration is, so far, a success story for the european union and the european continent as a whole, contributing to strengthening security in europe and demonstrating their ability to transform into genuine democratic candidate that the rules functioning market economy and which are true partners in facing of common challenges. references 1. cameron, f., (2005), the eu model of integration – relevance elsewhere?, jean monnet/robert schuman paper series, vol.5, no.37 2. dinu, m., socol. c., marinas m., (2007), modelul european de integrare, ediţia a ii-a, ed. economică, bucharest 3. gunor, g., (2007), ever expanding union? a closer look at the european union’s enlargement agenda, euma, vol.4, no.15 4. ignat i., (2002), uniunea europeană. de la piaţa comună la moneda unică, ed. economică, bucureşti 5. kok, w., (2003), enlarging the european union. achievements and challenges, report to the european commission 6. pascariu g.c., (2006) integrare economică europeană – curs jean monnet, universitatea „al.i. cuza”, centrul de studii europene, iași 7. http://www.bis.org 8. http://dadalos-europe.org 9. http://ec.europa.eu 10. http://eur-lex.europa.eu 11. http://www.ier.ro 13 studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 39 the accounting treatment of the value differences resulted from the evaluation of companies involved in the merger process deju mihai “vasile alecsandri” university of bacău mihai.deju@ub.ro abstract the financial accounting aspects concerning the reorganisation of companies by merger operations are of special interest, both for the specialists in the theory field and for those in the accounting practice taking into account the permanent changes and adaptions of the romanian regulations to the european and international accounting framework. this article aims to approach the aspects concerning the accounting treatment of the value differences created as a result of the evaluation of the companies involved in merger operations. keywords merger; reorganisation; evaluation; accounting jel classification m41 the merger is one of that legal means that allow the reorganisation of companies in order to meet the need for their expansion. in addition, from the point of view of economic management, it contributes both to the harmonisation and rationalisation of the production means, and to the improvement of the technology and ability to accomplish certain objectives (the funding of research activities, production specialization etc.). the merger is decided by each company with the observance of the terms in the articles of incorporation. thus, in accordance with the decision of the general meeting of shareholders of each company involved in the operation, their administrators will draw up a merger project that will comprise information on the conditions of the merger1 , namely: data relating to the identification of all the companies involved in the merger; the dates when there were approved the financial statements of participating companies, which have been used for substantiation and conditions of the merger; the date from which the allocated shares give holders the right to share in profits and any special conditions affecting that entitlement; the exchange rate of shares or social parts and the amount of any cash payment; the amount of the premium for merger etc. the managers of the companies participating in the merger should produce a detailed written report explaining the draft terms of merger and clarify its legal and economic foundation, in particular with regard to the exchange rate of shares as well as any special difficulties encountered in carrying out the evaluation of the assets of the 1 law no. 31/1990 on commercial companies, republished in monitorul oficial no. 1066/2004, with further completions and changes, art. 241 the accounting treatment of the value differences resulted from the evaluation of companies involved in the merger process 40 companies subject to reorganization through merger, in order to determine the net merger contribution2, respectively the value with which they participate in the merger. the determination of the net merger contribution of a merger can be done on the basis of the net asset value determined on the basis of accounting value of balance sheet items or based on values established through an assessment report drawn up for this purpose by authorised assessors. the accounting treatment of the differences arising in the evaluation of the patrimony of the companies involved in the reorganisation by merger operations is an issue of interest to specialists in the field of financial accounting and which will be subject to the detailed presentation within this article. the amount of net merger contribution, established by one of the methods mentioned, will form the basis for the determination of the exchange ratio of shares of companies participating in the merger operation. the accounting net asset value equals the net merger contribution from the merger only if at the basis of the accounting of the reorganisation operations through merger is the net asset method, in which case the items of the balance sheet of the companies involved in the merger are taken into account at the value at which they are recorded in the accounting.3 in all other cases, where the two values are not equal, the difference between the amount of the merger contribution and the net accounting value of the company being acquired is recognised as a plus value or minus value from the merger, whose accounting treatment differs from the two companies entered into a merger. thus, in the accounting of the acquiring company/the newly established company, the difference between the amount of net merger contribution for the merger and the net accounting asset value of the company being acquired is recognised according to the corresponding balance sheet items or on the account of “goodwill”in case of the unallocated differences, while at the company being acquired the respective difference represents gain or loss in the merger4. the accounting treatment in the acquiring company, of the differences arising out of the evaluation of the company being acquired as a result of the merger, as mentioned above, is determined by the possibility of identifying differences in evaluation as belonging, or not, to certain items on the balance sheet. thus, in the case when there are used evaluation methods that enable the identification of differences resulting from the evaluation of the net merger contribution of the company being acquired, these differences will be recognised in the accounts of the acquiring company, at the balance sheet items to which they correspond. in cases where, in order to assess the net merger contribution, there are used methods for the overall evaluation (stock market method, a method based on results, etc.), and the resulting difference between the accounting net assets of the company being acquired, cannot be allocated to certain identifiable elements on the balance sheet, it will be recognized in the acquiring company’s accounts as goodwill. at the acquiring company, the differences arising out of the evaluation of its own balance sheet items are not recorded in the accounts; they are used only in the determination of the exchange ratio. to illustrate appropriately the accounting treatment applied to the differences arising out of the evaluation of the companies involved in the reorganisation process, there 2 omfp no. 897/2015 for the approval of methdological norms concerning the reflection in accounting of the main operations of fusion,division and liquidation of companies as well as of withdrawal or exclusion of certain associates within the companies, pct.15 b. 3 idem , pct.15 a. 4 idem , pct.20 a,b. deju 41 will be presented, with reference to the companies involved in the merger, a hypothetical example: 1. assuming that the net merger contribution of the company being acquired, determined both according to the accounting value of balance sheet items and the value resulting from the evaluation occasioned by the merger is presented like this: the balance sheet items afferent to the net merger contribution of the acquired company to accounting value to evaluated value differences a) the case of identifiable differences ⃰ b) the case of unallocated differences ⃰⃰ ⃰ identifiable col.2-col.1 unallocated col.3-col.1 0 1 2 3 4 5 a) the case of positive difference  total assets  unallocated differences 1200 1600 1200 400 +400 400  debts 500 500 500  net merger contribution (equity) 700 1100 1100 +400 +400 b) the case of negative difference  total assets  unallocated differences 1200 950 1200 250 250 250  debts 500 500 500  net merger contribution (equity) 700 450 450 250 250 note: * the differences are identifiable as a result of the individual evaluation of the balance sheet items of the company being acquired. ⃰ ⃰ the differences resulted from the evaluation of the company being acquired cannot be allocated as a result of the global evaluation of the respective patrimony. 2. the accounting treatment at the acquiring company of the differences resulted from the evaluation of the company being acquired with the occasion of the merger: a) the case of positive differences: a) the registration of the capital growth and of the merger premium: 1100 456 clearing with shareholders/associates concerning the capital ⃰ = % 1011 subscribed and unpaid capital ⃰ ⃰ 1042 merger premium⃰ ⃰ ⃰ 1100 800 300 ⃰ with the value of the net merger contribution resulted from the evaluation; ⃰ with the nominal value of the issued shares for the remuneration of the net merger contribution; ⃰ ⃰ ⃰ with the differences between the nominal value and the accounting value of the issued shares. the accounting treatment of the value differences resulted from the evaluation of companies involved in the merger process 42 b) the registration of the transfer of assets and liabilities: b1) the case of positive difference allocated to identifiable asset items: 1600 1600 % balance asset accounts (with evaluated value) = % debts accounts 456 clearing with shareholders/associates concerning the capital (with the value of the merger net contribution) 1600 500 1100 b2) the case of the unallocated positive difference: 1600 1200 400 % accounts of assets items (with accounting value) 207.1 positive commercial fund (with positive difference between the merger contribution value and the net asset accounting value) = % debts accounts (with accounting value) 456 clearing with shareholders/ associates concerning the capital (with the value of the net merger contribution) 1600 1500 100 b) the case of negative difference a) the registration of capital growth and the merger premium: 450 456 clearing with shareholders/associates concerning the capital (with the value of the net merger contribution) = % 1011 subscribed and unpaid capital ⃰ 1042 merger premium⃰ ⃰ 450 400 50 ⃰ with the nominal value of the shares issued for the remuneration of the net merger contribution; ⃰ ⃰ with the difference between the nominal value and the mathematical-accounting value of the issued shares. b) the registration of the assets and debts items taken from the company being acquired: b1) the case of the negative difference allocated to some identifiable assets items: 950 950 % accounts of assets items (with evaluated value) = % debts accounts (with accounting value) 456 clearing with shareholders/ associates concerning the capital (with the value of the 950 500 450 deju 43 merger net contribution) b2) the case of the unallocated negative difference: 1200 1200 % accounts of the balance sheet assets items (with accounting value) = % debts accounts (with accounting value) 456 clearing with shareholders/ associates concerning the capital (with the value of the net merger contribution) 207.5 negative commercial fund (with negative difference between the net merger contribution value and the net asset accounting value) 1200 500 450 250 3. the accounting treatment at the company being acquired of the differences from the evaluation within the merger: the differences resulted from the evaluation of the company being acquired, occasioned by the merger, are recognised in the accounting of the company being acquired as profit – if they are positive or as loss – if they are negative. in accordance with the valid accounting regulations5, at the company being acquired, the differences between the two values are recognised, by means of the accounts 6583 „expenses for the sold assets and other capital operations” and 7583 „income from the selling of assets and other capital operations”, in the account 121 „profit or loss” as a result of the merger, as follows: a) the case of pluses or minuses of value resulting from the evaluation of the company being acquired, afferent to some identifiable items on the balance sheet. the pluses of value resulting from the evaluation in the merger, at the company being acquired, there are recognised as gains from the merger through the accounts 7583 “income from the selling of assets and other capital operations” and 6583 “expenses concerning the deferred assets and other capital operations” , once the registration of the transfer of the assets of the company being acquired to the acquiring company to the appraised value as a result of the merger, as well as the discharge of management with accounting value of the transferred assets. a1) the case of positive differences afferent to some identifiable balance sheet items: 1600 461 debtors = 7583 income from the selling of assets and other capital operations ⃰ 1600 5 omfp nr. 897/2015 for the approval of methdological norms concerning the reflection in accounting of the main operations of fusion,division and liquidation of companies as well as of withdrawal or exclusion of certain associates within the companies. the accounting treatment of the value differences resulted from the evaluation of companies involved in the merger process 44 ⃰ with evaluated value of identifiable elements, of assets, which represent merger contribution 1200 6583 expenses from the selling of assets and other capital operations = % accounts with assets balance items ⃰ 1200 ⃰ with the accounting value of assets items that represent merger contribution 1600 7583 income from the selling of assets and other capital operations = 121 profit or loss 1600 1200 121 profit or loss = 6583 expenses from the selling of assets and other capital operations 1200 following these operations, the balance account 121 „profit or loss” reflects the positive differences resulting from the evaluation of the company being acquired, recognized as gain (profit) from the merger. a2) in the case of negative differences, afferent to some identifiable items on the balance sheet. the minuses in value resulting from the evaluation in the merger of the company being acquired are recorded in the accounts as losses from the merger through the accounts of revenue and expenditure. therefore in the account 7583 account “income from the selling of assets and other capital operations”, there will be reflected the value resulting from the evaluation (lower than the accounting value), and in the account 6583 “expenses from the selling of assets and other capital operations” will be reflected in the accounting values of the transferred assets. 950 461 debtors = 7583 income from the selling of assets and other capital operations ⃰ 950 ⃰ with the evaluated value of the assets items that represents net merger contribution 1200 6583 expenses from the selling of assets and other capital operations = % accounts with assets balance elements ⃰ 1200 ⃰ with the accounting value of identifiable assets items that represent merger contribution 950 7583 income from the selling of assets and other capital operations = 121 profit or loss 950 1200 121 = 6583 1200 deju 45 profit or loss expenses from the selling of assets and other capital operations the account balance “profit or loss” will reflect the negative differences resulting from the evaluation of the company being acquired, recognized as a loss from the merger. b) the case of pluses or minuses of value, resulting from the evaluation of the company being acquired, that cannot be allocated to certain identifiable elements on the balance sheet. in the case of pluses or minuses of value that are not allocated to some identifiable assets arising as global difference between the value of the net merger contribution obtained in the evaluation within the merger and net asset accounting value, they will be reflected through revenue and expenditure accounts, in the account 121 “profit or loss” as a gain or loss from the merger, and also as the difference between the value of the net merger contribution and the net asset accounting value of the company being acquired is positive or negative, thus: b1) the case of the unallocated positive difference 1600 461 debtors = 7583 income from the selling of assets and other capital operations ⃰ 1600 ⃰ with the accounting value of the assets balance elements of the company being acquired, which represents net merger contribution (1200 lei) and with the value of the positive difference between the value of the net merger contribution and the value of the accounting net asset of the company being acquired (1100-700=400 lei) 1200 6583 expenses from the selling of assets and other capital operations ⃰ = % accounts with assets balance elements 1200 ⃰ with the accounting value of assets of the company being acquired that represents net merger contribution 1600 7583 income from the selling of assets and other capital operations = 121 profit or loss 1600 1200 121 profit or loss = 6583 expenses from the selling of assets and other capital operations 1200 the account balance 121 “profit or loss” will reflect the positive difference between the value of the net merger contribution resulted from evaluation within the merger (1100 lei) and the net asset accounting value of the company being acquired (700 lei). b2) the case of the unallocated negative difference: 950 461 = 7583 950 the accounting treatment of the value differences resulted from the evaluation of companies involved in the merger process 46 debtors income from the selling of assets and other capital operations ⃰ ⃰ with the accounting value of the assets of the company being acquired, constituting the net merger contribution (1200 lei) and the value of the negative difference between the value of the net merger contribution and net asset value of the company being acquired (450-700 = -250 lei). 1200 6583 expenses from the selling of assets and other capital operations ⃰ = % accounts with assets balance elements 1200 ⃰ with the accounting value of the assets of the company being acquired, constituting the net merger contribution 950 7583 income from the selling of assets and other capital operations = 121 profit or loss 950 1200 121 profit or loss = 6583 expenses from the selling of assets and other capital operations 1200 the account balance 121 “profit or loss” will reflect the negative difference between the value of the net merger contribution (450 lei) and net asset accounting value (700 lei) recognised as a loss from the merger. conclusions the accounting treatment of the plus values or minus values resulting from the evaluation of the elements on the balance sheet, on the occasion of the merger, raises issues of accounting reasoning. they must be analysed in light of the possibility of their allocation, of certain identifiable balance sheet elements or as representing overall differences resulting from the assessment arising from the merger through the use of some specific methods (stock exchange method, method of profitability, etc.) which cannot be assigned to certain identifiable elements on the balance sheet. the differences from evaluation of the acquiring company shall not be recognised in its accounting as they are used only for the determination of the exchange ratio, while differences related to the evaluation the company being acquired have a different treatment, thus: a) the differences arising out of the evaluation of the company being acquired in connection with the merger, are recognised in the accounts of the acquiring company to the balance sheet elements to which they belong, or as goodwill, in the case of unallocated differences; b) the differences resulting from the evaluation of the balance sheet elements in connection with the merger, at the company being acquired they are recognized as gain or loss through income and expenditure accounts. the specialists in financial accounting, based on this reasoning, will have to apply the appropriate procedures for reflection in accounting of the operations entailed in the merger of the companies. deju 47 references deju, m. (2013), contabilitate aprofundată curs universitar, bacău, editura alma mater. accounting law nr. 82/1991, republished in monitorul oficial nr.454/2008, with further amendments and completions. company law nr. 31/1990, republished in monitorul oficial, partea i, nr. 1066 din 17 november 2004, with further amendments and completions. order nr. 1802 from 29 december 2014, for the approval of accounting regulations on annual individual financial statements and annual consolidated financial statements published in monitorul oficial nr. 963 din 30 december 2014, with further amendments and completions. omfp nr.1286/ from 1st october 2012, for the approval of accounting regulations in accordance with international standards of financial report, for commercial companies whose real-estate value are admitted on a regulated market, published in monitorul oficial nr. 687 din 4 october 2012, with further amendments and completions. omfp nr. 897/2015 for the approval of methodological norms concerning the recording in accounting of the main operations of merger, division, dissolution and close-out of companies, as well as the withdrawal or exclusion of some associates from the companies, with further amendments and completions. the fixed means: an accounting concept or a fiscal one studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro the fixed means: an accounting concept or a fiscal one? rotilă aristiţa “vasile alecsandri” university of bacău, romania rotila11@yahoo.com abstract starting from the analysis of the accounting regulations applied to the economic operators, in their evolution after 1989, the specific accounting regulations for certain fields of activity and for certain categories of entities and starting from the fiscal rules and some paper works, we want to clarify in this study some conceptual issues referring to the fixed means, the tangible fixed assets components, of impacting financial information, respectively, on taxation. is the concept of “fixed means” an accounting one or a fiscal one? we try to answer to this question and also to formulate an opinion on whether it is longer justified to use this concept in the accounting vocabulary and hence in the production of information presented in financial statements or in the fiscal vocabulary and implicitly in the work done to produce information provided in the fiscal reports. keywords fixed means; tangible fixed assets; tangible immobilizations; inventory objects; fiscal; accounting regulations jel classification m41 introduction it is known that such material assets held by an entity for using them in the production processes of goods, services, for rental to others or for administrative purposes, longer than one year are encountered in accounting as the tangible fixed assets (tangible immobilizations). in post-revolutionary romania, both in legislation of accounting and taxation, and accounting literature and practice it was maintained and used for a long period of time the term of fixed means, in order to define the tangible fixed assets, other than land and land improvements. so, the tangible assets included: land and fixed means. later on, while the romanian accounting is harmonized with the european accounting directives and respectively to the international standards, this syntagma fixed means is used more and more less explicitly in the accounting regulations and, as a consequence, and in the accounting literature, but it is still used in taxation laws. therefore, a question appears: whether the fixed means still represent an accounting concept or it is just a concept in taxation. in the following lines we try to clarify such issues and clarify if the term fixed means it is still available in the accounting vocabulary or only in taxation language and implicitly in the work done to produce the information provided in the fiscal reports. thus, we proceeded to analyze the accounting regulations applied to the economic operators in their evolution after 1989, the specific accounting regulations applicable to certain categories of economic entities in various fields of activity, as well as the taxation rules and some specific papers works. 94 the fixed means: an accounting concept or a fiscal one? the concept of “fixed means” in the accounting regulations and taxation norms the concept of fixed means, in the romanian accounting in a centralized economy, used to define the economic means of “long life use” is still used after 1989. immediately after 1990, by achieving a “makeover” to the old accounting system, in its adaptation to the urgent requirements arising from the adoption of the first laws of the market economy, the concept of fixed assets (immobilized assets) was introduced, among other concepts, in addition to the classic accounting vocabulary. a legal framework was also developed for organizing and conducting accounting by every patrimonial entity, namely the accounting law no. 82/1991. in the initial version of the accounting law the term of fixed means is used in the context to formulate the following requirement: “accounting fixed means is achieved on categories and individual items” (art. 13, para. 1). later on, it was elaborated the regulation for implementing the accounting law (approved by government decision no. 704/1993), where the fixed means are defined as a component of the tangible fixed assets. in the above regulation, after stating that “within tangible assets are included land and the fixed means” (point 52), the definition for the latter is formulated, as follows: “a fixed mean is considered to be a singular or a complex object which is used as it is and satisfies cumulatively the following conditions: a) its value is higher than the limit established by the law; b) its normal duration of use lasts longer than one year” (point 53). also, there are specified some categories of fixed means that must be taken into account, such as: “buildings; special constructions; machinery and industrial installation; apparatus and installation for measurement, control and regulation; means of transport; working animals; plantations; tools, household inventory and other fixed means (including packaging as fixed means)”. what it happens to those goods that do not meet either the value condition or the lasting condition, to be considered fixed means? in the mentioned regulation that they are considered as inventory objects, a separate category within stocks. according to the regulation (point 63), the inventory objects are “goods with a value below the limit required by the law, as to be considered fixed means, regardless of their length of service or in use for less than one year, no matter their value and the goods assimilated, such as protective equipment, work equipment, special clothing, mechanisms, devices, checkers, sdv, measurement and control devices, molds used to manufacture certain products and similar items”. it should be noted that the charts of accounts, approved at the same time with the regulation implementing the accounting law has different reserved accounts for the two categories of goods, namely 212 “fixed means” with related sub-categories of assets mentioned above, and 321 “inventory objects”. in the same period of time was approved the law no. 15/1994 regarding the depreciation of the immobilized capital in tangible and intangible assets, the methodological rules (order of the ministry of finances (mf) no. 746/1994) and the classification and durations of normal functioning of fixed means (government decision no. 266/1994) were also approved. according to law no. 15/1994, art. 3, “the tangible assets related to immobilized capital are: a) land, including investments in their arrangement; b) fixed means”. for the fixed means there is a similar definition with the regulations for implementing the accounting law. starting from 1999, a new stage in the evolution of romanian accounting began, marked by the development, by the ministry of finance, of the national program of harmonization of accounting legislation with the european directives and assimilation of the international accounting standards. at this stage, it was achieved, on the one hand, the “romanian accounting internationalization” and, on the other hand, the “romanian accounting europeanization”, by developing, by the body of 95 rotilă normalization, also the practical implementation, of two sets of accounting regulations, as follows:  the accounting regulations harmonized with the iv-th directive of eec and the international accounting standards, approved by the order of mf no. 403/1999, subsequently modified and approved by the new version of order of the ministry of public finances (mpf) no. 94/2001);  simplified accounting regulations harmonized with the european directives, approved by order of mpf no. 306/2002. the accounting regulations approved by order no. 94/2001 use the concept of fixed means but do not defined this concept, for example, when it present the rules on the valuation of the elements of balance sheet on the date to entering into patrimony (point 5.13); when it formulates requirements relating to disclosure in the explanatory notes (point 5.62, letter c); or when it presents cash flows from investing activities in the cash flow statement. in the accounting regulations approved by order no. 306/2002 the fixed means does not appear explicitly (only by chance in the rules of operating the accounts), but the definition for the tangible immobilizations is equivalent of that of the fixed means from the previous accounting regulations (point 4.25): “tangible immobilizations are assets that : a) are owned by a legal entity for use in its production of goods or services, for rental to others, or for administrative purposes; b) are used over a period longer than one year; and c) their value is higher than the limit set by the regulations in force.” it may be noted that this definition differs from the one found in the european directives by including a condition in value. the european directives, as international standards, contain the definition of fixed assets include only two conditions, destination and duration, considering the fixed assets “those assets for use on a continuing basis for the purposes of a company activities”. referring to the chart of accounts approved both by order no. 94/2001 and then by order no. 306/2002, one may find that the account entitled “fixed means” has been removed, only specific accounts to different categories of fixed means appear. also, the account 321 entitled “inventory objects” has been removed and replaced with the 303 account “materials in the form of inventory objects”. we must point out that, at this stage, the term fixed means was removed even in the accounting law (through amendments brought by the government ordinance no. 61/2001), which was replaced by the concept immobilized assets, a more comprehensive accounting structure. in preparation for adherence of romania to the eu, new regulations were elaborated, they ensure the full transposition of mandatory provisions of the european directives and some of their optional provisions, whose takeover is left at the discretion of the member states. it is about the accounting regulations compliant with the european directives, approved by order of mpf no. 1752/2005, for the economic operators, subsequently modified / completed and approved by the new version of the order of the mpf no. 3055/2009. since 2012, the companies whose securities are admitted to trade on a regulated market apply the accounting regulations compliant with the international financial reporting standards (ifrs) approved by order of the mpf no. 1286/2012. in the content of all these regulations, the term fixed means is not found, but only the term of tangible immobilizations. the accounting regulations compliant with european directives (point 92), define the tangible immobilizations the same as the international standards such as: “tangible immobilizations are assets that: a) are held by an entity for use in the production of goods or services, for rental to others, or for administrative purposes; and b) they are used over a period of time longer than one year.” 96 the fixed means: an accounting concept or a fiscal one? also, from the accounting regulations compliant with the european directives it gives that a separate component in the structure of inventories it is represented by the “materials in the form of inventory objects” without explaining what they are. we believe that, as long as the expression “materials in the form of inventory objects” is used in the accounting regulations, the “inventory objects” should be defined. the accounting regulations compliant with the ifrs, both in terms of the tangible fixed assets and in terms of stocks, do not define these concepts, but contain only specifications where it must be respected that the mandatory conditions set by ifrs, meaning that “fixed assets [. ..] are recognized under the terms of ifrs” (point 37), “an asset are classified as a current asset under the terms of ifrs” (point 53), “the recognition, measurement and deregistration of stocks is performed according to ifrs requirements” (point 55), “stocks are mentioned in accounting by their nature, in compliance with ifrs” (point 56). in addition, we no longer meet in the stock structure the “materials in the form of inventory objects”, while complying to accounting regulations compliant with the ifrs, in order to transpose the account trial balances in the new chart of accounts, the account balance 303 “material in the form of inventory objects” account being taken by 303 “other materials”. the accounting regulations compliant with the ifrs are also applied by credit institutions (order of nbr no. 27/2010). starting from their analysis, we find that, unlike economic operators, with the adoption of the regulations compliant with the ifrs, a clear distinction by duration was intended, between current assets and non-current assets, without taking into account the value factor valuable, the account balance 363 “materials in the form of inventory objects” being transferred partly in stocks (account 3622 “other supplies”), partly on fixed assets (4424 “furniture, office equipment, protective equipment and human values equipment and other tangible fixed assets”). so, the romanian accounting regulations, as ifrs, require two conditions for a tangible asset to be recognized as an immobilized asset one: the condition of “destination” and the provided “duration” without setting a condition value. therefore, the low-value goods, such as, for example, “trash basket”, could be accounted as a fixed asset, as they have a useful life greater than one year (toma, 2003). we think it would be necessary to limit the value which can define immobilized assets (fixed means) opposite to the goods having an useful life greater than one year, which have to be recognized in inventories (inventory objects). in the absence of such conditions, such as the limit of the value, we believe that we have no a legal basis to reflect as current asset (stock) a good with useful life of more than one year. in practice, as some authors approached the problem, there are two ways to solve it, as follows:  by the accounting policies adopted, the management of a company sets the limit of value at which a good will be accounted for a fixed asset, regardless the taxation in this matter (toma, 2003);  in some cases, for convenience (toma, 2003) and to simplify the work by keeping one row of records (istrate, 2009), the management adopt the threshold set by the tax authority as and accounting threshold. currently, in romania, this threshold is 2.500 lei, an established value by the government decision no. 276/2013 (art. 1, para. 1). related to the fixed means, some entries should be made in relation to the accounting regulations applicable to other categories of entities than the economic operators, namely:  in accounting regulations compliant with the european directives, applicable as appropriate, to private pension sector (norm 14/2007 approved by decision of supervisory commission of private pensions system no. 37/2007), in the capital markets (order of national securities commission 97 rotilă no. 12/2011) or in the banking sector (order of nbr no. 27/2011), as we found also in the case of regulations applicable to the economic operators (order of mfp no. 3055/2009), the concept of fixed means it is no longer used;  the fixed means term appears in the accounting regulations applicable for the insurance sector (order of insurance supervisory commission (isc) no. 3129/2005). even if the actual text of these regulations do not use the term fixed means, however, the chart of accounts for insurance, at group 51 “tangible assets of exploitation” the account 511 “fixed means” appears, with a development of synthetic degree two account based on different categories of insurance, respectively the life insurances (5111 “fixed means for life insurance”) and general insurances (5112 “fixed means for general insurances”), further developed on third degree synthetic accounts based on the categories of known fixed means (technological equipment; machinery and equipment for measurement, control and regulation; means of transport; furniture, office equipment, equipment for the protection of human values and material and other tangible assets), except construction. construction is highlighted together with land as “investments in tangible immobilizations” using the 211 account “land and buildings” with appropriate sub-accounts development.  the accounting regulation applicable for the non-profit legal persons (order of mfp no. 1969/2007) use the syntagma “tangible immobilizations in the form of fixed means”. in chapter ii, on the single-entry accounting organization (b. point 10) it is noted “accounting of the tangible assets in the form of fixed means use the sheet for fixed means [...]”. a separate discussion should appear, related to the applicable accounting standards of the public institutions. the methodological norms regarding the organization and management of the accounting public institutions, approved by order of mfp no. 1917/2005 uses the term tangible fixed assets. for them, we meet the following definition: “the tangible fixed assets are considered complex object or objects used as they are and meet the following conditions: their input value are higher than the limit set by a government decision and their normal use is for a period of time greater than an year” (point 1.2.1). this is actually the definition of the fixed means, made in the law 15/1994 (art. 3). the accounting rules applicable to different categories of entities mentioned above meet in the stocks structure the “materials in the form of inventory objects”, without explaining what they are. only the contents of the methodological norms for organizing and conducting public institutions accounting explain the definition of the inventory objects as they “represent goods with a value below the limit required by the law, to be considered tangible fixed assets, redardless the duration of use, or with a term of less than one year, regardless of their value, the goods similar as well (personal protective equipment, work equipment, special clothing, machinery, tools, devices, controllers, gauges and control etc.)” (point 2.1.2.3). this is actually the definition of inventory assets in the regulation for implementing the accounting law no. 82/1991. it should be noted that we meet further the concept of fixed means in the accounting rules relating to financial and accounting documents (approved by order of the ministry of economy and finance no. 3512/2008). such specific documents, for example:  the receipt for movement of fixed means used as a supporting document that records the movement of fixed means inside the organization; 98 the fixed means: an accounting concept or a fiscal one?  the inventory numbers register used for fixed means records, assigning each means by itself, for identification, inventory number;  the sheet for fixed means assigned to each means, thus resulting the analytical accounting. from a taxation perspective, the concept of fixed means is regulated by the fiscal code. the fiscal code, as reglementing the “fiscal depreciation”, defines the concept of “fixed means” as “any tangible fixed asset, which is held for use in the production or supply of goods or services or to be leased to others, or for administrative purposes, if the normal useful life lasts more than a year and has a value greater than the limit set by a government decision” (art. 7, para. 16). the same definition is encountered in the fiscal code (art. 24, para. 2) for the term “depreciable fixed means”, too. in addition, both the fiscal code (art. 24, para. 3 and para. 4) and the depreciation of the assets law no. 15/1994, shows a list of items that are considered as “depreciable fixed means” as well as a list of items that are not considered “depreciable assets”. the fiscal code also establishes clear rules on fiscal depreciation regimes accepted for each category of depreciable fixed means (art. 24, para. 6), respectively: a) in the case of construction, the method of linear amortization; b) in the case of technological equipment or machines, tools and installations as well as for computers and peripherals, the company can decide the straight-line depreciation method the digressive or accelerated depreciation; c) in the case of any other depreciable fixed means, it can be chosen linear or digressive method of depreciation. for the calculation of fiscal depreciation, the fiscal code calls for the normal duration of use, representing durations of use for recover, from a fiscal standpoint, the input value of the fixed means, on the depreciation method. it is known that, since 2005, according to gd. 2139/2004, approving the classification catalogue and the normal durations of use of the fixed means “for each newly purchased fixed means it can be used variable intervals between a minimum and a maximum period of time”, each economic entity having “the possibility to choice the normal duration of use between these limits”. gd. 2139/2004 (point i.4) states that “thus established, the normal duration of use of the fixed means remains unchanged until full recovery of the input value or its removal from service”. from the two categories of regulations, accounting and fiscal, related to fixed means / tangible assets, a number of differences results between their specific accounting and taxation. particularly, the design and calculation of the depreciation of fixed means/ tangible assets is a problem with accounting and taxation implications. the accounting rules that underlie the financial statements are subject to fair representation and management in terms of efficiency of resources and results of the economic entity and taxation rules are subject to evaluation and calculation, recognition and settlement of taxes owed by the same entity (ristea and dumitru, 2012). the differences find expression in a series of elements considered as a double aspect, accounting and fiscal, as following: accounting depreciation, fiscal depreciation; accounting amortization period of use (useful life), fiscal depreciation period (during normal of use); the depreciable amount, diminished with (accounting) or not (fiscal) the residual value; depreciation methods accepted in accounting or in fiscality. also, there are a number of differences between the accounting and fiscality rules applicable to fixed means/ tangible assets in terms of the possibility of changing the amortization period or the method of amortization. in this article, we not intend, however, to analyze these differences. regarding the accounting literature, the term fixed means is becoming less common, the authors use the terminology of the accounting regulations related to this issue. in some paper works (paraschivescu et al, 2013; horomnea et al, 2008), the authors use the term “tangible immobilizations in the form of fixed means”. in other paper works, 99 rotilă even the authors use not the term fixed means, when defining tangible assets, they include, in addition to the requirements of “destination” and “duration”, the provided “value” also, from the definition of fixed means “the input value is greater as the limit established by laws” (grosu et al, 2013). we also meet the term fixed means used in some representative paper works of literature for the specific economic and financial analysis, being addressed, for example, in the context of the internal potential of the company, to the “managerial analysis of the fixed means” (robu, anghel & şerban, 2014). the law 15/1994 regarding the amortization: between accounting and fiscality as we mentioned, the concept of fixed means is regulated by the law 15/1994 regarding the depreciation of the immobilized capital in tangible and intangible assets. the law 15/1994, as it is amended and supplemented, asserts that the organizations with economic activities, which immobilizes capital in tangible and intangible assets submitted to the depreciation through use or time, “will calculate, will record in the accounts and recover the physical wear and their moral status to restore the assets value” (art. 1) and that they “depreciate the fixed means under this law stipulations, using one of the following depreciation methods [...]” (art. 18). in addition, chapter 4 accounting depreciation of the fixed means and its destination states that “businesses [...] are required to disclose in accounting, in separate accounts, the fixed means and their depreciation” (art. 20). according to the accounting regulations compliant with the european directives for economic operators (point 112), the depreciation of tangible assets is calculated using where one of the following methods: the straight-line depreciation, the digressive depreciation, the accelerated depreciation, the amortization calculated per unit of product or service. to calculate depreciation under digressive method, “which is multiplying the linear amortization rates by a coefficient”, the mentioned regulations refer to the legislation in force “in which case one can be envisage the current legislation”. the legislation setting out the coefficients in question is the law 15/1994, regarding the depreciation of the immobilized capital in tangible and intangible assets. on the other hand, the fiscal code clearly regulate the aspects of “fiscal depreciation” and even contains the stipulation (art. 24, para. 22) that “the law no. 15/1994, regarding the depreciation of the fixed immobilized capital in tangible and intangible assets, republished, with subsequent amendments, does not apply in calculating taxable profit, except to art. 3, para. 2, letter a) and art. 8 of the same law”. art. 3, para. 2, letter a) specify the value condition from the definition of fixed means “a) has an input value greater than the limit established by a government decision. this value can be annually updated based on the inflation index” and art. 8 refers to the way the duration of use is set, namely “normal duration of use and the classification of fixed means shall be approved by a government decision. in their determination, the technical and economic parameters established by the designers and manufacturers, through the books or technical records of the fixed means will be taken into account, concerning the effects of obsolescence. these periods of time will be periodically reviewed, but not later than 5 years.” thus, the law 15/1994 is at a time an accounting or fiscal law? if at the beginning this law was both an accounting and a fiscal one, nowadays, it mainly remains an accounting rule, fiscality is strictly regulated by the fiscal code. likewise, some authors stated in the literature that the accounting depreciation “is regulated by law no. 15/1994 [...]” (pântea and bodea, 2008). as we consider the law 15/1994 (where we find the fixed means properly defined) as an accounting rule, we have the legal 100 the fixed means: an accounting concept or a fiscal one? basis to present, inside the stocks, those items that have a lower value but they have a useful life of more than one year (inventory objects). conclusions in the traditional romanian accounting, the tangible fixed assets immobilizations, except land and land improvements, formed a distinct structure, called “fixed means”. in the context of the development and modernization of the romanian accounting, harmonized with international and european accounting standards, in the romanian accounting regulations on the financial statements the concept of “fixed means” was gradually abandoned (ever more and more), being used instead only the term tangible fixed assets (tangible immobilizations). the concept of “fixed means” is defined explicitly only in fiscal norms and in the legislation about depreciation, not in accounting regulations compliant with european directives or those under ifrs. however, this term is still used, but not defined in the accounting regulations applicable to certain categories of entities (insurers, non-profit legal persons) and in the rules related to the financial and accounting documents. although the content of the accounting regulations compliant with european directives renounced to use the term “fixed means” the chart of accounts, however, a part of the regulations according to european directives, allows a distinction between fixed means and inventory objects, keeping an account entitled “materials in the form of inventory objects”. the invocation, to fit a tangible active in the fixed assets (immobilizations), alongside to the two conditions, the destination and the duration of the of the value condition get from the definition of the fixed means, according to law. 15/1994 (a value greater than the limit set by law) may justify the current asset classification, and present as they are in the financial statements, together with raw materials and consumables, while the inventory objects, participating in several operating cycles and so, their destination and their duration could be taken into account to qualify them as tangible fixed assets. we believe that the term fixed means stated by the law no. 15/1994, can be used both in the accounting vocabulary and in the fiscal vocabulary, even if it is not a distinct structure presented in the financial statements. references iasb (2011), standardele internaţionale de raportare financiară (ifrss). norme oficiale emise la 1 ianuarie 2011, partea a, bucureşti, editura ceccar. horomnea, e., tabără, n., budugan, d., georgescu, i., beţianu, l. 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(2003), ghid pentru înţelegerea şi aplicarea ias 16 „imobilizări corporale”, bucureşti, editura ceccar. 102 http://www.edecon.ro/autor/1116/elena-claudia-serban/ studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 161 modeling the process of assimilation and operationalization of the concept of marketing by romanian local organizations luminiţa zaiţ “vasile alecsandri” university of bacău zait.luminita@yahoo.com abstract this paper proposes a model that wants to offer some pertinent answers about the process of assimilation and operationalization of the marketing concept in the practice of local organizations in romania. considering the reality of organizational practice in romania, which revealed a lack of consistency in the approach of assimilation and operationalization of the marketing concept, the model tries to capture a range of factors that determine and explain this phenomenon. reality shows that many romanian organizations either do not perceive the need and importance of marketing in their activity or assimilate and develop a priori, actions carried out by transnational companies that do not meet the particular context of the romanian market and / or of internal environment. the model attempts to capture the peculiarities of the process of assimilation and operationalization of the concept of marketing in local organizations and describe the characteristics of each identified organizational structures. keywords organizational structure; marketing department; interoperable teams; endogenous and exogenous factors jel classification m31 literature review after one comprehensive literature and practice review process were identified 7 levels of the process of assimilation and operationalization of the marketing concept as follows: • level 1: lack of marketing activities in organizations (king, 1965; bartels, 1965; doyle, 1987; mcdonald, 1989; gilbert and balley, 1990; kotler, 1993; hill and o'sullivan, 1997; staton, 1999; lambin, 2000; etc.); • level 2: marketing activities located within the traditional departments (king, 1965; bartels, 1965; keith 1960; doyle, 1987; mcdonald, 1989; gilbert and balley, 1990; kotler, 1993; hill and o'sullivan, 1997; staton, 1999; lambin 2000; balaure et al, 2002; etc.); • level 3: localized marketing activities in one traditional department/marketing department, but subordinate to traditional departments (lewitt, 1960; king, 1965; bartels, 1965; bennett and cooper, 1981; doyle, 1987; mcdonald, 1989; gilbert and balley, 1990; kotler, 1993; littler and wilson, 1995; hill and o'sullivan, 1997; staton, 1999; lambin 2000; balaure et al, 2002; etc.); • level 4: localized marketing activities in the marketing department, on the same level as traditional departments (kotler, 1972; drucker, 1973; kotler, 1980; haas and wotruba, 1983; buell, 1984; scott, and taylor warshaw 1985; ferrel and lucas, 1987; cravens, hill and woodruff, 1987; brown, modeling the process of assimilation and operationalization of the concept of marketing by romanian local organizations 162 1987; bernard, 1987; mcgee and spiro, 1988; peter and donnelly, 1988, ramon and barksdale, 1989; baker 1989; kotler, 1993; boyd, walker and larreche, 1998; balaure et al, 2002; etc.); • level 5: localized marketing activities in the marketing department, with the strategic role (doyle, 1987; mcdonald, 1989; rapp and collins, 1990; kohli and jaworschi, 1990; narver and slater, 1990; day, 1990; piercy, 1991; and shipp craven, 1991; brownlie saren, 1992; thomas, 1993; jaworschi and kohli, 1993; deshpande, farley and webster, 1993; wong and saunders, 1993; george, freeling and court, 1994; webster, 1997; tadepalli and avila, 1999; pettigrew and turgeon, 2000; balaure and staff, 2002; lendrevie and lindon, 2003; etc.); • level 6: localized marketing activities in the marketing department, but with the role to implement organization-wide vision and involve all structures of the organization interoperable teams (felton, 1959; gupta et all, 1986; ruekert and walker, 1987; gordon, 1987; workman, homburg and gruner, 1988; masiello, 1988; souder, 1988; page, 1993; webster, 1994; george, freeling and court, 1994; cooper, 1996; griffin and hauser, 1996; kahn, 1996; fisher, maltz and jaworschi, 1997; jassawalla and sashittal, 1997; shaw and shaw, 1998; xie, song and stringfellow, 1998; song, xie and dyer, 2000; maltz, souder and kumar, 2001; webster, 2002; lambin, chumpitaz and moerloose, 2005; dawes and massey, 2005; etc.); • level 7: the disappearance of marketing departments and their replacement by labor groups, interoperable teams centered on groups of customers or product categories (george, freeling and court, 1994; piercy and cravens, 1995; mckinsey, 2005; operationalized by unilever and pillsbury). the parameters of behavioral model of assimilation and operationalization of the concept of marketing in organizational practice taking as starting points the marketing theory and practice, and direct results of a research conducted in the bacau county on local organizations were established the behavior model coordinates, as follows: a. the dependent variable, which reveals the reality of local organizations practices the degree of assimilation and operationalization of the marketing concept in practices of the local organizations. considering the state of knowledge on the process of assimilation and operationalization of the marketing concept in practice of global and national organizations, the proposed model is built according to five levels (figure 1), namely: • level 1: organizational structure in which marketing activities are missing; • level 2: organizational structure in which marketing activities are located within the traditional departments; • level 3: organizational structure in which marketing activities are located in one traditional department / marketing department, but it is subordinate to traditional departments; • level 4: organizational structure in which marketing activities are located in the marketing department, on the same level as traditional departments; • level 5: organizational structure in which marketing activities are located in the marketing department, with a strategic role. although marketing literature and practice mention the existence of 7 levels in the assimilation and operationalization of the concept of marketing in organizational practice, the last two levels are not included in the proposed model – interoperable zait 163 teams and multidisciplinary teams, considering that they are not found the organizational structure of local organizations. these last two levels of the process of assimilation and operationalization of the marketing concept into practice are characteristic of organizations acting in developed economies, with real and long experience in marketing practice. b. the dependent variables, revealing the level declared by organizations the importance given to the concept of marketing. the marketing concept will be present in the model through the appreciation of its importance at the 5 organizational structures. c. the independent variables based on independent variables under investigation in the conducted direct research, within the model were considered a range of factors of influence, endogenous and exogenous, as follows: • exogenous factors: influence of transnational companies, the level of competition in the addressed market / markets and life cycle stage of the target market / markets; • endogenous factors: organizational profile in the industry, organization size, industry expertise and the nature of interdepartmental relations. given the context of action in romania and organizational culture of the local organizations, the study started from the assumption that the considered factors are decisive in the process of assimilation and operationalization of the marketing concept, having the ability to facilitate or hinder this process. figure 1. levels of the process of assimilation and operationalization of the concept of marketing in local organizations to identify the influence of the two categories of factors, both in the process of assimilation and operationalization of the marketing concept in the practices of the organizational structure missing marketing activities organizational structure in which marketing activities are found in traditional departments organizational structure in which marketing activities are included in the marketing department, but subordinate to traditional departments organizational structure in which marketing activities are included in the marketing department, on the same level as traditional ones organizational structure in which marketing activities are included in the marketing department, with a strategic role level 1 level 2 level 3 level 4 level 5 modeling the process of assimilation and operationalization of the concept of marketing by romanian local organizations 164 local organizations and the level of the importance given to marketing, we used contingency tables and cramer association coefficient φc. to ensure and facilitate the comparability within the model and to highlight the differences between the actual and declared situation regarding the researched issue, we used a five-level interval scale, strating from the assumption that the distances between the five levels are equal. thus, level 1, for the lack of marketing activities within local organizations, will be placed at the lower end of the scale (-2), while level 5 for the direction of marketing, will be positioned at the upper end of the scale (+2). the importance given to the concept of marketing, marketing management processes and market orientation levels of assimilation and operationalization of the marketing concept figure 2. levels of importance given to the concept of marketing on the five organizational structures regarding the process of operationalzation and assimilation of marketing in practices of local organizations using the same interval scale, we consider, a priori, the following: v .h ig h h ig h a v e r a g e w e a k v .w e a k 2 1.5 1.49 0.5 0.49 -0.5 -0.49 -1.5 -1.49 -2 1 2 3 4 5 level 1 level 2 level 3 level 4 level 5 endogenous and exogenous factors endogenous and exogenous factors zait 165 • organizations placed on level 1 (organizational structure that lacks marketing activities) provides a very low significance level to marketing concept; • organizations placed on level 2 (have an organizational structure in which marketing activities are located within the traditional departments) give a low significance level to marketing concept; • organizations placed on the 3rd level (have an organizational structure in which marketing activities are located in one traditional department / marketing department, but it is subordinated to the traditional departments) provide an average level of importance to the marketing concept; • organizations placed on level 4 (have an organizational structure in which marketing activities are located in the marketing department, on the same level as traditional departments) give a high importance level to marketing concept; • organizations placed on level 5 (have an organizational structure in which marketing activities are located in the marketing department, having a strategic) provide a very high level of importance to the marketing concept. graphically, assessing the levels of importance granted to marketing concept, the five organizational structures that reveal the degree of assimilation and operationalization of marketing in organizational practice is shown in figure 2. checking the viability and relevance of the behavioral model the reality of the practices of local organizations in romania as a result of direct research in organizations in bacau county, it has been observed that 47% of the entities have an independent marketing department, while 53% do not have this structure in their entity. regarding the levels of assimilation and operationalization of the marketing concept into practice in the investigated sample, it was obtained the following distribution: • 10.3% of organizations are placed on level 5, having an organizational structure in which marketing activities are located in the marketing department, with strategic role; • 32.3% of organizations are placed on level 4, having an organizational structure in which marketing activities are located in the marketing department, on the same level as traditional departments; • 4.6% of the organizations are located on level 3, having an organizational structure in which marketing activities are located in one traditional / marketing department, but it is subordinate to traditional departments; • 50.6% of organizations are placed on level 2, having an organizational structure in which marketing activities are located within the traditional departments; • 2.3% of the organizations are placed on level 1, having an organizational structure that lacks marketing activities. to identify particularities of the process of assimilation and operationalization of the marketing concept in the practicese of local organizations, and to facilitate comparative approach between existing reality on the ground and declared vision on the issues investigated, there is a need for a descriptions of the 5 levels considered in the model through the following variables: the number of existing marketing jobs in the marketing department or in the traditional marketing, the degree of involvement in the activities of the organization and the philosophy of marketing integration. modeling the process of assimilation and operationalization of the concept of marketing by romanian local organizations 166 organizations placed on level 5: • the number of existing marketing jobs in the marketing department: 56% of organizations have between 11 to 16 marketing jobs, while 22% mentioned the existence of marketing positions around 1 to 5, respectively 6 to 10; • the involvement of marketing in the organization's activities: all organizations mentioned the continued involvement of marketing in the organization's activities; • the philosophy of marketing intgration: most organizations have specified as a philosophy for marketing integration: the competition generated by transnational companies and the desire to improve economic performance; organizations placed on level 4: • the number of existing marketing jobs in the marketing department: 50% of organizations have between 6-10 marketing positions, while 46% mentioned the existence of marketing positions between 1 and 5. 4% of organizations found on this level, mentioned marketing responsabilities in the job descriptions of staff with economic studies, but not specialized in marketing and not employed on marketing positions; • involvement of marketing in the organization's activities: 71% of organizations reported a continued involvement of marketing in the organization's activities, while 25% reported an intermittent involvment; • the philosophy of marketing integration: most organizations have specified as a philosophy for marketing integration: the competition generated by transnational companies and the desire to improve economic performance; organizations placed on level 3: • the number of existing marketing jobs in the marketing department: 50% of organizations hold marketing positions between 1 and 5, while the remaining 50% said that there are vetween 6 and 10 marketing positions; • involvement of marketing in the organization's activities: 50% of the organizations mentioned intermittent marketing involvement in the activities of the organization, while 25% said there is permanently or occasionally; • the philosophy of marketing integration: most organizations have specified as a philosophy for marketing integration: the desire to improve economic performance and the competition generated by transnational companies, namely changes in the business environment; organizations placed on level 2: • the number of marketing positions existing in traditional department: 64% of the organizations mentioned marketing activities in the job descriptions of staff with economic studies, but not specialized in marketing and not employed on marketing positions, while 30 % mentioned the existence of many marketing positions, from 1 to 5. • the involvement of marketing in the organization's activities: 50% of the organizations mentioned marketing intermittent involvement in the activities of the organization, while 30% reported an occasional involvment; • the philosophy of marketing integration: most organizations have specified as a philosophy for marketing integration: the competition generated by transnational companies or local organizations; organizations placed on level 1: • the number of marketing positions existing in traditional departments: lack of marketing activities; • the involvement of marketing in the organization's activities: no marketing activities; • the philosophy of marketing integration: no integrated marketing vision; zait 167 the declared vision of the organization regarding the importance given to marketing concept placing in the proposed theoretical model the average scores obtained in the direct research conducted to assess the importance given to the concept of marketing, we observe that there are differences between the declared vision and model premises on the 5 levels of assimilation and operationalization of marketing in practice. the graphical representation of the differences between the model premises and declared vision regarding the importance given to marketing concept is shown in figure 3. as shown in figure 3, it can be seen that: • the organizations found on level 1 attaches very poor importance to marketing concept, retaining its position as a priori considered in model configuration; • the organizations found on level 2 attaches average importance to the concept of marketing, being similar, according to the configuration considered a priori in the model, to the organizations located on level 3; • the organizations found on level 3 attaches average importance to the concept of marketing, retaining the position a priori considered in the model configuration; • the organizations found on level 4 attaches very high importance to the concept of marketing, being similar, according to the configuration considered a priori in the model, to the organizations placed on level 5; • the organizations found on level 5 attaches very high importance to the marketing concept, retaining the position a priori considered in model configuration. thus, it can be seen that organizations engaged in marketing activities within traditional departments (of level 2), i.e. those that have an independent marketing department, on the same level as traditional ones (level 4), gives, at least declaratively, a more importance to the marketing concept than was considered a priori in the model. in this context, there is a need to identify exogenous and endogenous factors that influenced these repositioning in the proposed model. a. exogenous factors based on the direct research considered variables, there were established as exogenous factors of the model, the following: the influence of transnational companies, the level of competition in the addressed market / markets and life cycle stage of the target market / markets. we launched the null hypothesis that exogenous factors have influenced the declared vision regarding the valuing of marketing concept in the local organizations. testing null hypothesis 1. the influence of the level of competition in the addressed market / markets on the declared vision regarding the valuing of marketing concept in the local organizations. in this case it has been obtained a 0.429 value of cramer's association coefficient φc, evidencing a relatively average association between the level of competition in the addressed market / markets and declared vision on valuing marketing concept within the local organizations. in other words, the influence of the level of competition in the addressed market / markets on the stated vision regarding the importance of marketing concept within local organizations is relatively average. 2. the influence of competition generated by the transnational companies on the stated vision regarding the importance of marketing concept in local organizations in this case, it has been obtained a 0.405 value of cramer's association coefficient φc, evidencing a relatively average association between competition generated by modeling the process of assimilation and operationalization of the concept of marketing by romanian local organizations 168 transnational companies and the declared vision on valuing marketing concept within the local organizations. in other words, the influence of competition generated by transnational companies and the stated vision regarding the importance of marketing concept wirhin local organizations is relatively average. the importance given to the concept of marketing levels of assimilation and operationalization of the concept of marketing in practice figure 3. differences between the proposed model premises and declared vision regarding the importance given to the concept of marketing, on operational and assimilation levels of marketing in practice within local organizations 3. the influence of the stage of the target lifecycle / markets market on stated vision regarding the valuing of the marketing concept within the local organizations. in this case, it has been obtained a 0.239 value of cramer's association coefficient φc, evidencing a relatively weak association between the stage of the target market / markets lifecycle and the stated vision regarding the appreciation of the importance of marketing concept within the local organizations. in other words, the influence of the v .h ig h h ig h a v e r a g e w e a k v .w e a k 2 1.5 1.49 0.5 0.49 -0.5 -0.49 -1.5 -1.49 -2 1 2 3 4 5 level 1 level 2 level 3 level 4 level 5 endogenous and exogenous factors endogenous and exogenous factors level 5 in the model level 4 in the model level 3 in the model level 2 in the model level 1 in the model zait 169 stage of the target market / markets lifecycle on the stated vision regarding the importance of the marketing concept within local organizations is relatively weak. after this analysis, we can conclude the the null hypothesis has been confirmed: the exogenous factors have influenced the declared vision on the valuing of the marketing concept within the local organizations. realizing a hierarchy of exogenous factors, we can see that the greatest influence on the stated vision regarding the importance of the marketing concept within local organizations was generated by the level of competition in the addressed market / markets, followed by the competition generate by transnational companies and by life cycle stage of the target market / markets. b. endogenous factors based on direct research considered variables, there were established as endogenous factors of the model, the following: the organizational profile in the sector, organization size, industry expertise, interdepartmental relations nature, the location of respondents in the organizational structure, the training and education level of respondents. we launched the null hypothesis that endogenous factors influenced the declared vision on valuing marketing concept within the local organizations. testing null hypothesis 1. the influence of organizational profile in industry on reported vision regarding the valuing of the marketing concept in this case, it has been obtained a 0.296 value of cramer's association coefficient φc, evidencing a relatively weak association between organizational profile in industry and declared vision regarding the appreciation of the importance of the marketing concept. in other words, the influence of the organizational profile in the sector on declared vision regarding the appreciation of the importance of marketing concept is relatively weak. 2. the influence of organization size on stated vision regarding the valuing of the marketing concept. in this case, it has been obtained a 0.297 value of cramer's association coefficient φc, evidencing a relatively weak association between the size of the organization and declared vision on valuing the marketing concept. in other words, the influence of the size of the organization on stated vision regarding the valuing of the marketing concept is relatively weak. 3. the influence of experience in the field of investigated organizations on stated vision regarding the valuing of the marketing concept. in this case, it has been obtained a 0.319 value of cramer's association coefficient φc, certifying a relatively average association between industry experience of the investigated organizations and declared vision on the valuing of the marketing concept. in other words, the influence of industry expertise of the investigated organizations on stated vision regarding the valuing of the marketing concept is relatively average. 4. the influence of interdepartmental relationships nature within investigated organizations on stated vision regarding the valuing of the the marketing concept. in this case, it has been obtained a 0.325 value of cramer's association coefficient φc, evidencing a relatively average association between the interdepartmental relationships nature within investigated organizations and declared vision on the valuing of the marketing concept. in other words, the influence of interdepartmental relationships nature within investigated organizations on the stated vision regarding the valuing of the marketing concept is relatively average. 5. the influence of the location of the respondents within organizational structure on the stated vision regarding the valuing of the marketing concept. modeling the process of assimilation and operationalization of the concept of marketing by romanian local organizations 170 in this case, it has been obtained a 0.371 value of cramer's association coefficient φc, evidencing a relatively average association between location of the respondents within organizational structure and declared vision on valuing of the marketing concept. in other words, the influence of the location of respondents within organizational structure on the stated vision regarding the valuing of the marketing concept is relatively average. 6. the influence of the training and education level of investigated respondents on declared vision regarding the valuing of the marketing concept. in this case, it has been obtained a 0.275 value of cramer's association coefficient φc, evidencing a relatively weak association between the training and education level of investigated respondents and declared vision on the valuing of the marketing concept. in other words, the influence of the training and education level of investigated respondents on declared vision regarding the valuing of the marketing concept is relatively weak. after this analysis, we can conclude the the null hypothesis has been confirmed: the endogenous factors have influenced the declared vision on the valuing of the marketing concept within the local organizations. realizing a hierarchy of endogenous factors, we can see that the greatest influence on the stated vision regarding the valuing of the marketing concept within the organizations has been generated by the location of respondents within organizational structure, followed by the nature of interdepartmental relations, industry experience, the size of the organization, the training and the education level of respondents. following this analysis, we can appreciate that the declared vision regarding the importance given to the marketing concept was influenced by a number of endogenous and exogenous factors, of which the most important are: the level of competition in the addressed market / markets, competition by the transnational companies, the respondent location within organizational structure, the nature of the interdepartmental relations and the experience of the organizations. these factors explains why, at least declaratively, a greater emphasis is being put on marketing concept than a priori considered. thus, it can be seen that in both cases in which was necessary the repositioning to the higher level of the scale, a greater importance is attached to the marketing concept compared to registered premises within the proposed model and to the organizational practice. conclusions in the light the researched context (bacau county market) and considering the investigated variables in the direct research, conducted in the local organizations, the proposed model has certain limitations as follows: • it is not taking into account all endogenous and exogenous factors that can influence both the assimilation and operationalization of the marketing 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(1998), interfunctional conflict, conflict resolution styles and new product success: a four-culture comparation, management science, vol. 44, december, pp. 192-205. microsoft word apostoaie constantin marius_eng.doc considerations regarding calculation cost in the machine building industry summary the paper structures the advantages and the disadvantages of the determination method of the standard cost. the need of the enterprises to operate with production scientifically established and verifiable costs is a recognized fact by the practice and standard computer technology cost although meets the technology requirements, keeps the deficiencies traditional techniques. keywords diagnosis, standard cost, direct costs, fixed overhead charges, variable overhead charges. jel code: m41 structuring the process of financial analysis the interpretation of the operations of an enterprise is done mainly through the analysis of economic and financial indicators in the financial statements balance and profit and loss account, summary account documents which give a fair, clear and complex image of the patrimony of the financial position and on performance of asset unit. the indicators are best understood when are approached as a system of correlations, sensitive to the management decisions on which occurs the evolution of the specific vectors of value creation. the economic and financial diagnosis involves the research of an economic phenomenon or process which involves correlative the emphasize of both the esigned highlight efforts through the consumption of material, human and financial resources, and of the effects that are circumscribed to the results as social useful values. since socio-human activity has double aspects of consuming resources and effects generating, this makes that the economic analysis to exceed the scope of economic activity, targeting the efficiency of resources consuming in all areas (including social, technical, administrative, etc.). the structure of the financial analysis process into economic and financial indicators will consider the following very important for accuracy results: clear definition of the analysed problem and the adopted perspective: each type of simple or complex analysis must be preceded by a clear definition of the analysed problem and a choice of working perspective, which will naturally lead to a selection of indicators for analysis; using an optimal combination of primary and secondary indicators and of the analytical instruments: is better to establish which are the suitable indicators of a problem and which secondary indicators may provide additional information; identify the key vectors which creates the value that affects business performance: testing the sensitivity of selected key indicators at various developments of the vectors performance and including the critics vectors of value as part of the mix of measures chosen to assess the performance of the analysed business; studies and scientific researches economic edition, no. 15, 2010 93 finding of any comparison standards and of any additional data for analysis: performance analysis is accomplished in the context of comparative data about the industry or key competitors; creating a historical trend and a forecast of economic and financial performance: it must be judjed in a temporal context to the nature of business and industry including the cycle, seasonality, growth and decline. the trend analysis becomes extremely important for predicting the future conditions in the context of predictable events; using historical performance as indicators of future expectations: past performance trends must be tested compared to expectations of future economic conditions, both internal and foreign affairs in the general business, competition and macroeconomic situation; the recognition and the identification of problems and obstacles to the optimal performance: the economic and financial performance analysis in the wide sense should be viewed in the context of the business system; the policies and the strategies of the investment, operation and financing segment must be mutually supportive. the economic and financial indicators are not absolute criterions, they serve only to reflect the financial conditions and the operational performance for certain periods of time compared with similar businesses. to become useful an indicator must be understood both as meaning and as a limitation, each indicator is useful only in connection with a point of view beeing as a hypothesis and with a pursued objectives. most times, the analytical procedures applied by analysts involves the use of financial indicators relevant for understanding of the latest events and of the financial condition of the business and the tackle of financial statements of the user's perspective. the analysts are doing an estimation regarding a financial indicator by analyzing data from past years, of the evolution trends in branch of the budget estimations and non-financial information. the shortcomings of economic and financial analysis are related to limitations of traditional accounting principles, the managers and the analysts will adopt an economic perspective based on cash flows, for substantiation and taking of decisions, which will cause long term performance based on accounting information. cost calculation in the machine building industry a permanent account challenge is related to fair allocation of a part of cost which is accumulated in the management accounting over the sold goods. the need of enterprises to operate with scientific production determined and controled costs is a reality recognized by the practice, and the calculation techniques based on established standards in advance with the view of stocks calculation that comply to the requirements of the technological processes and in the organizational structures in machine building enterprises. the standard cost takes into account the normal levels of materials and supplies, labor, efficiency and established production capacity in scientific manner based both on data from previous periods and on anticipated related elements of business conditions. using the standard cost method in the machine building industry should not be considered independently, since it overlaps to the orders method, so that the organization calculation process to allow the costs estimation and the establishment of the causes of the deviations from pre-scientific standards. the basic concept of the standard technique cost is to establish in advance the cost of conversion of inventories which includes directly costs related to produced units (materials, direct labor) and systematic allocation of fixed and variable production overheads charges. fixed overhead charges are those indirect costs of production that remain relatively constant studies and scientific researches economic edition, no. 15, 2010 94 regardless the volume production. variable overhead charges of production are those indirect costs of production that vary directly or nearly directly with production volume. the allocation of fixed overheads charges on the costs production is based on normal capacity of production and the distribution of the current orders is based on direct labor. normal production capacity is expected to be achieved in average over certain periods or seasons. since the restructuring of the machine building industry have limited the activity in spaces under the design capacity, the current production level is considered that approximates the normal capacity. this technique is limited by the provisional calculated standard costs that are considered the real or normal production costs and it is the base for saling prices. the more or less differences between actual and standard costs are considered deviations from the normal conditions of manufacture and it affects directly the company's financial results. the standard costs technique has the advantage to enable the machine building enterprises that have organized the collection costs by the orders method at the projected costs determination for fast assessment of obtained production forecast, but the disadvantage that preserves the deficiencies of traditional method: the big workload to achieve analytical filing system of changes of regulations and of deviation by making separate papers for all identified quantitative deviations on products and places of expenses. most of the calculating techniques cost allow variations in the extent they are predictable, but the significant changes affect costs periodically allocated in the income distributed periodically. bibliography manolescu, m and collaborators „management accounting”, economic publishing, bucharest 2000 2. erich a. helfert: „financial analysis techniques”, bmt publishing, bucharest 2003 3. iascf 2007 : „international accounting standard 2 inventories” ”economic and financial analysis” ,publishing ase, bucharest 2004 studies and scientific researches economic edition, no. 15, 2010 95 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 29, 2019 http://sceco.ub.ro 17 gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire zrakpa melaine ouoya université félix houphouët boigny abidjan ouoyamelaine@yahoo.fr abstract unlike the other two components of the financial trinity savings and insurance, the demand for credit has been the subject of much work. using data from the household standards of living survey in côte d'ivoire (env2015), we use two logit models to identify the determinants of demand for credit and savings in rural ivorian. our work shows that the social, economic and demographic characteristics of the household and its head are significant determinants of demand for those services. the study revealed that each of these two services is a significant determinant of the other. following this first analysis, we have identified the typical profiles of households with the highest and lowest probabilities of access to savings and credit. finally, the gender approach of this study has shown that unlike the number of men who has no influence on the demand for savings among households without access to credit, the number of women considerably increases the level of access to credit for households with or without access to savings. and that households led by a woman have a better access to credit. keywords credit; saving; rationing; gender; rural households; côte d’ivoire jel classification d14; j16; r22; r51 introduction making sure that farmers have adequate access to financial resources is a key principle of successful rural development strategies. policymakers have long understood that rural producers who can not meet their capital needs must be content with suboptimal production strategies. when they are unable to make the necessary initial investments or bear no additional risk, these producers are forced to give up their productivity, improve their incomes and improve their well-being (besley & coate, 1995). in addition, without adequate access to loans or insurance, producers facing negative shocks such as drought, disease or significant price declines may lose some of the few assets they own (diagne & zeller, 2001). lack of access to finance is often the key mechanism for generating persistent income inequality and slower economic growth. as a result, expanding access remains a major challenge around the world, leaving much to be left to governments (beck et al, 2009). access to the financial market and especially credit remains the basic requirement for the adoption of new technologies in agriculture and the improvement of productivity and incomes for a subsequent reduction of poverty. unfortunately, many obstacles prevent the rural poor from accessing the financial market and receiving credit for financing sustainable agriculture. social and geographical constraints can be the major obstacles. geographical considerations or physical access to a financial institution is one of the barriers that prevents small and gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 18 poor households in many developing countries from using financial services. for example, while spain has 96 branches per 100,000 people and 790 branches per 10,000 square kilometers, ethiopia has less than one branch per 100,000 people and botswana has one branch per 10,000 square kilometers (beck et al, 2007). the poor may not have anyone in their social network who is aware of the various services available to them. lack of education can make it difficult for them to complete loan applications, and the small number of transactions that may be undertaken may allow loan officers to think that it is not worthwhile to help them. in addition, many institutions have minimum requirements or fees for opening accounts: for example, in large areas of africa, it is not unusual for banks to require a minimum deposit of 50 percent of gdp per capita of the population to open a current account (beck et al, 2008). the high cost of maintaining these accounts can thus exclude a large part of the population. the financial market takes into account three types of services that are commonly known as the financial trinity; it's about credit, savings and insurance. given the importance of these services for the development of rural areas, it is necessary to understand the factors likely to have an impact on their access by rural people in order to identify the profiles of households rationed or not in their access to these financial services including credit and savings. subsequently, the gender impact analysis could be an additional asset. this study will be divided into four sections: the first relates to the review of the literature while the second relates to the presentation of the level of access to financial services in côte d'ivoire. the third section deals with the methodology, the fourth section presents both the results and discussions and the last one concludes. literature review it should be noted that credit, savings and insurance markets are generally nonexistent in the rural areas of developing countries, and when they come to exist, many are working imperfectly (morduch, 1995). the exclusion of the financial system means that poor and small businesses depend on their personal wealth or internal resources to invest in education, become entrepreneurs or engage in promising growth opportunities. the question of the analysis of access to the financial sector by the rural poor was mainly oriented around the demand for credit. as such, this review of literature will first discuss the benefits of financial inclusion and then focus on the thorny issue of credit rationing and the policy solutions that flow from it. the last part will give a brief account of the work that has tried to identify the determinants of credit demand. we can note that an inclusive financial system offers a number of benefits to the economy. it provides more resources for investment especially for the promotion of small and medium-sized enterprises (smes). it creates employment opportunities, ensures economic and financial stability by reducing vulnerability and contributes to poverty reduction. access to a well-functioning financial system can economically and socially empower individuals, especially the poor and women, to better integrate into the economy and contribute actively to development. ellis, lemma and rud (2010) empirically shows that access to financial services allows households to invest in education (which contributes to human capital), start or develop a business or invest in agricultural inputs or new equipment (which contribute to physical capital and technological progress). this study thus succeeded in establishing one of the main potential links between access to financial services and growth, with important policy implications. schrieder and heidhues (1995) analyze ouoya 19 the impact of the financial market on the income and food security of rural households in three regions of cameroon. their results show that the provision of sustainable financial services improves incomes, which in turn have a positive effect on the food security of rural households. such a financial market improves the provision of production and consumption credit. production credit improves the productive capacity of households while consumer credit enables these households to smooth their consumption during the lean season. despite its importance for development, many households are rationed in their access to financial services and credit in particular. what is credit rationing? stiglitz and weiss (1981) presented a credit rationing model in which, among the observably identical borrowers, some receive loans and others do not. potential borrowers who are denied loans would not be able to borrow even if they showed a willingness to pay more than the market interest rate, or provide more collateral than what is required of the beneficiaries of the loans. increasing interest rates or increasing collateral requirements could increase the risk of the bank's loan portfolio, either by discouraging safer investors or by encouraging borrowers to invest in riskier projects. therefore, credit restriction, in limiting the number of loan the bank is willing to give, help the market to reach its equilibrium. thus, households emit the desire to obtain credits, if they get the full amount requested, they are not rationed otherwise they are. rationing is more related to the formal credit market than to the informal market. also, the question of credit rationing by rural people can not be analyzed without taking into account the contribution of the information economy. azam, biais, dia, and maurel (2001) analyzes the question of moral hazard in the rationing of access to credit by firms in côte d'ivoire on formal and informal markets. the empirical results of this work highlight serious moral hazard issues for all firms and a reduction in the cost of credit in the informal market. although it is true that information contribute to the effectiveness of the rural financial system and leads to the rationing of these rural poor, the consequences of this rationing on life of these rural households can not be ignored. baland and robinson (2000) show that constraints to access credit can lead to underinvestment in human capital. the critical factor explaining externalities, lack of markets and local monopolies in rural financial markets is the imperfection of information (stiglitz, 1996). the promise feature of financial transactions makes it essential for participants to be well informed about the ability and willingness of other contractors to honor their contractual obligations. in the formal sector, information asymmetry issues can be significant and drives formal lenders to set up pricing and non-tariff mechanisms of selection. in the informal sector, the cost of unobservable effort for the borrower can be relatively low because related people can easily monitor the behavior of the borrower. thus, the absence of such information will constrain the ability of the lender to not only discern the creditworthiness of potential borrowers but also to enforce the contract. governments should provide a sound legal and regulatory legal framework for successful contract enforcement. in recent years, a growing number of observers have criticized the performance of the rural financial market (rfm). to overcome the shortcomings of the rural financial market, a new consensus has been proposed by some authors. a key element of the new consensus is the identification of the expected real interest rate as the main determinant of the behavior of the lender, the borrower, and the saver (gonzalezvega, 1977). real rates should also strongly influence the overall performance of the financial markets. the real interest rate is defined as the nominal interest rate (the contractual rate) adjusted by an overall price index for the economy. proponents of the new consensus argue that low real interest rates seriously disrupt the supply of the gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 20 financial system. because interest on savings deposits is low, savers minimize the amount of financial savings they hold. this forces formal lenders to rely on external funds to finance loans. moreover, since the funds lent under these programs are not mobilized locally, borrowers feel less obliged to repay funds belonging to national or foreign governments. the new consensus suggests that the rural poor can have larger savings, much greater capacity than previously thought, especially when given adequate opportunities and incentives to save (adams, 1978). in such circumstances, what factors have been identified by the literature as influencing access to credit? increasing consumption requires the use of external capital, in this case the credit, to cover the needs of the household. many studies have shown that access to credit has a positive impact on the well-being of the household (wright 2000 ; khandker 2001a ; khandker and faraque, 2001b ; khandker 2003, etc). bendig, giesbert, and steiner (2009), using household survey data from rural ghana show that poor households are less likely to intervene in the formal financial sector than better-off households and that the demand for financial services also depends on various other factors such as household risk assessment and exposure to shocks. mpuga (2008) uses data from uganda's household surveys conducted in 1992/93 and 1999/2000 to shed light on access and the characteristics of the demand for credit among the rural population. using the estimates of the probit, tobit and multinomial logit model, the author finds that the ugandan credit market is highly segmented. rural producers are widely served by relatives / friends and self-help credit associations, and their loan applications are less likely to succeed, and of those that are, only smaller loans are granted. educated people and young people are more likely to apply for credit, whereas women are less likely to do so, and to apply for smaller loans. mohamed and temu (2009) analyze the gender characteristics of the determinants of access to formal credit in zanzibar. using a probit model, they show that the factors influencing credit access constraints differ according to whether the head of the household is a man or a woman. azam, biais, dia, and maurel (2001) find that large firms, with european managers and operators in the formal sector, are more likely to apply for loans from the formal sector, and less likely to be rationed, while informal small businesses run by africans are more likely to obtain financing from the informal sector or to be rationed in their access to formal credit. in comparison with the literature on credit demand, there are significantly fewer contributions on the savings behavior of households in developing countries. access to savings has not been the subject of real interest by researchers contrary to the demand for credit. in addition to this, to the best of the author's knowledge, very little work has been directed to analyzing the case of rural households in côte d'ivoire in order to understand the determinants of these households' access to services such as credit and savings. it is therefore to fill this gap that this study is conducted. this research is focused around the following questions: what are the typical profiles of access to savings and credit in rural côte d'ivoire? do gender variables affect the level of rural households' access to savings or credit? as a result of this review, it is necessary to make a state of the financial market in côte d'ivoire. a brief description of the ivorian financial market according to the world bank group’s systematic country diagnostic (2015), improved access to finance is a critical constraint to the growth of smes and microenterprises in both urban and rural areas, and can have immediate benefits for poverty reduction by helping absorb the growing unemployed and underemployed labor force. ouoya 21 financial sector deepening and inclusion will be critical to achieve growth and poverty reduction in côte d’ivoire. although the ratio of credit to gdp (20 percent) increased rapidly over the last two years, it is still inferior to levels observed in burkina (25 percent), senegal (32 percent) and kenya (40 percent). only 12 percent of the population had access to a bank account in 2013; and possibly 15 percent if accounts at microfinance institutions (mfis) are included. this is significantly below the credit-to-gdp ratios of other african countries. organizational weaknesses in the cocoa, coffee and cotton sectors, etc. have a significant negative impact on the ivorian economy, which is highly dependent on the agricultural sector. traditional cultural practices and poor access to efficient plant material induce low crop yields. also, the financing gap remains one of the major causes of the shortcomings of this agriculture (dsrp, 2009). since the end of 2011, the government has been developing a social and affordable housing program. the strategy comprises supply-side measures to support the construction of social and affordable units (with a target of 60,000 units over 20122015); as well as market measures, including increased budget support for the housing mobilization account to provide low-interest, long-maturity mortgage refinancing for low-income households. increasing access to housing for low-income households will require the government to broaden its social and affordable housing program in a sustainable way. unfortunately, housing finance barely exists and benefits only a few. only 696 mortgage loans were granted in 2013, essentially to bank employees and a few staff from ministries and a few large companies. in a region where housing finance is barely developed, côte d’ivoire fares particularly poorly, representing only 5 percent of all mortgage loans granted in the waemu region by number and 18 percent by value. inclusion is far worse than in regional peers. banks have expressed interest in growing housing finance, especially to support the government’s affordable housing program, but are concerned about the availability of collateral. the banking system showed remarkable resilience during the years of political unrest, due in large part to regional arrangements. the industry capital adequacy ratio (car) improved in 2013 (9.2 percent compared to 8.2 percent in 2012) for the first time since 2010, but remains significantly below the average waemu ratio of 12.9 percent. the profitability of the banking system improved in 2013 after several years of losses (2008, 2010, 2011) but still faces significant headwinds. also, there has been progress in launching the restructuring of state-owned banks. an action plan was adopted on may 5th 2014. its full implementation will help resolve non-viable institutions and strengthen and reorganize others. unfortunately, the capital market does not contribute to financing economic activities, and therefore provides no competition for banks in providing credit. a regional stock exchange, bourse régionale des valeurs mobilières (brvm), was created in 1998 in abidjan and lists 37 companies, of which 31 are ivorian. however, due to political unrest and lower than expected privatizations, the exchange has seen little activity. the regional market capitalization reached only 14 percent of the regional gdp in september 2014. float and turnover are limited. some government bonds are listed, but most are issued by the central bank of west african states (banque centrale des etats de l'afrique de l'ouest, bceao) and held to maturity by commercial banks. contractual savings are also limited, which affects the availability of term financing and capital market development. existing pension schemes are not sustainable and have not accumulated meaningful assets. actuarial studies are being commissioned to design a reform of the pension system. the insurance industry is growing but remains small in terms of turnover and assets. gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 22 the payment infrastructure is modern but under-utilized. cash remains a dominant means of payment for individuals and small businesses. mobile payments have been slow to develop, with some rapid progress observed in 2013. the world bank is supporting the design of a regional retail payment strategy to increase the penetration of retail payments, including mobile payments. in addition, regional authorities are working on the introduction of a modern credit bureau, with ifc support. to address these constraints, the government articulated a comprehensive financial sector development strategy (fsds) in 2013 with the support of the bank. full implementation of the fsds is critical to ensure that the financial sector contributes to sustained growth and poverty reduction. following the presentation of the ivorian financial market situation, we will focus on the methodological approach of this study. methodology database the data in this study come from the household standard of living survey (env) conducted in 2015 by the national institute of statistics (ins). it is the result of similar surveys carried out in 1995, 1998, 2001 and 2008. these surveys made it possible to analyze the evolution of living conditions of households throughout the territory, necessary for the establishment of national policies to fight against poverty and reduce inequalities. the survey provides various types of information on the socio-economic characteristics of households living in côte d'ivoire, including education, health, housing, consumption of food, water, electricity and fuel, the level of employment, income, expenses, etc. the universe of the survey is made up of all african households residing in côte d'ivoire. the general census of population and housing (rgph2014) served as a sampling frame. the sampling follows a two-stage draw: first-stage, proportional allocation of census districts (cd) or enumeration area (ea) in the strata of the study; in the second degree, systematic drawing of 12 households by ea. the sample is stratified into three sets and provides significant results for the region and place of residence; the city of abidjan; and all of côte d'ivoire, urban and rural areas. the rest of the work will be directed towards the presentation of the analysis models. presentation of the models as mpuga (2008), we use a logit model to analyze the determinants of demand for savings and credit services among rural households in côte d'ivoire. both models are as follows: where is the dependent variable of the first model (equation 1). this is a binary variable taking the value 1 if the household has saved during the last 12 months preceding the survey and 0 if no. the dependent variable of the second model is the ouoya 23 credit request of the household identified by (equation 2). it takes the value 1 if the household i solicited and obtained a credit during the last twelve months preceding the survey and 0 if not. the other variables are the independent variables of our two models. is a variable representing the age categories of the head of the household, ie who takes the value 1 if the head of the household is under 35 and 0 if not, who takes the value 1 if the head of the household is between 36 and 55 and 0 if not then, who takes the value 1 if the head of household is over 56 years old and 0 if not. . is a categorical variable representing the education level of the household head. this variable takes into account four categories that take the value 1 if the head of the household has no level of education and 0 if not, which takes the value 1 if the head of the household has the primary level and 0 if not, which takes the value 1 if the head of household has the secondary level and 0 if not, and which takes the value 1 if the head of household has the university level and 0 if not. the variables , respectively, represent whether the head of the household is employed or not and the fact that the household lodges in their own home or not. is a binary variable taking the value 1 if the household has agricultural land and 0 if not; is a variable with four categories representing different sectors of activity. , , and are binary variables representing respectively the fact that the household head operates in the sector of agriculture, industry, trade and services. , , are binary variables representing respectively the fact that the household i received or not assistance during the past 12 months, the fact that the head of household has a full-time job or not, the fact that the household has whether or not a social capital (member of an association or not). , , , , are independent continuous variables representing respectively the size, the main income, the number of agricultural parcels owned, the number of children enrolled and the number of men in the household i. the variable represents the household's i perception of their social capital or level of solidarity in the village where they live. variables and designate respectively the number of people suffering and the number of women in the household i. is a binary variable taking the value 1 if the head of the household is a man and 0 if not and is related to the possession of farmland. is the radom error which is distributed logistically with for a logit model. let’s say the probability that the given household is saving or obtaining credit given the independent variables and , the probability models of and are as follows : (3) (4) where , represent the parameters of the equation and and are respectively continuous and binary variables of our model. this model can be interpreted in several ways. let’s consider the following model: (5) that is the standard deviation of the variables x and d. by dividing each variable by and multiplying the corresponding value of by , we obtain : gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 24 (6) is an x-standardized coefficient. to standardize the dependent variable, is the standard deviation of . we standardize by dividing equation (5) by : (7) so, is a y-standardized coefficient. we can standardize all the coefficients of both x and y : (8) in this work, we want to evaluate the typical profile of households in relationship with their level of access to credit and saving. this can be managed with discret change as mentioned by long and freese (2014). in some other ways, we could predict the probability of achieving each of these events (saving or obtaining credit) when we make discrete changes in the binary or categorical variables of our models. this evaluation is based on these equations : (9) with the categorical variable being changed. we could make joint changes in the categorical variables of our models : we use combinations of changes in categorical or binary variables to identify the typical household profiles with the highest probability of saving or having access to credit, as well as those households with the lowest probability of having access to these financial services (highly constrained or highly rationed households). we can also compute discrete changes when a variable increases by some amount from its observed value. defining as the probability at , noting in particular the value of , the discret change for a change of in equals (11) it is the consideration of these discrete changes that will identify the characteristics of the typical households in our sample. in this case, assumptions must be made about the other variables that are not subject to change. several possibilities exist. the value of these variables could be set to their overall averages within the analysis sample. although using global means for each ideal type is simple, it’s not often realistic. for example, it is reasonable to assume that levels of income and household size would be higher for college-educated respondents than for those who have not attended college and that they would change with age, which is not reflected in the global means. to address this problem, we can use local means that are defined based on the characteristics specified. ouoya 25 results and discussion descriptives statistics the descriptive statistics of the rural household savings analysis model are presented in table 1. the sample studied consists of 2998 observations. 36% of households in our sample were able to save during the last 12 months preceding the survey and the remaining 64% did not. young heads of households (under 35 years) are dominant in the sample with more than half (59%) of the sample while older households represented only 12% of the workforce. this is typical of the life expectancy of individuals in côte d’ivoire which is between 40 and 50 years old. unfortunately, there has been a decreasing trend in numbers as the level of education increases (el variable). households whose head has no level of education represent 56%, 25% for the primary level, 15% for high school and only 4% for the university level. for us, the more the level of education, the less people return to rural areas to live. table 1 descriptive statistiques of savings determinants analysis model estimation sample logit number of obs = 2998 variable | mean std. dev. min max sv | .3555704 .4787656 0 1 ca | 55 | .3915944 .4881882 0 1 105 | .1160774 .3203711 0 1 el | 1 | .2498332 .4329886 0 1 2 | .1517678 .3588556 0 1 3 | .0436958 .2044515 0 1 1.sa | .3842562 .4865001 0 1 1.od | .5086724 .5000082 0 1 as | 2 | .0903936 .2867927 0 1 3 | .0880587 .2834275 0 1 4 | .1157438 .3199709 0 1 1.fa | .0286858 .1669497 0 1 1.sc | .2418279 .428262 0 1 1.cred | .9116077 .2839119 0 1 scp | 1 | .4416278 .4966638 0 1 2 | .2861908 .4520551 0 1 3 | .2118079 .4086576 0 1 hs | 2.70447 1.899033 1 12 hi | 872.906 1090.669 4.5 22500 nal | 1.573716 .9344925 1 6 cs | .2961975 .6110365 0 6 mn | 1.432622 .9367536 0 6 source: our computation with data from env2015 the variable sa reveals that 38% of heads of households are salaried. we note in the same time that 51% of rural households in côte d'ivoire live in their own home. in fact, in rural côte d’ivoire, the price of residential land is relatively accessible and it was quickly made to build a mud house for the needs of the family. the as variable reveals that about 3/4 (72% exactly) of the heads of households operate in the agricultural sector while only 9% are in industry, 8% in commerce and 11% in services. as the dsrp (2009) stated, the ivorian economy has its essence in the agricultural sector, hence the importance of the free trade whose main activity is agriculture. the level of assistance and social protection is unfortunately very low in côte d'ivoire. only 3% of households received assistance during the last 12 months. in general, these helps come from friends and acquaintances and not from state structures. 24% of households are members of an association and have social capital. gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 26 these descriptive statistics show that 91% of households received a credit in the last 12 months preceding the survey. remember that nearly ¾ of the credits granted in ivorian rural areas come from individuals (friends, relatives, acquaintances, pawnbrokers, etc.), therefore from the informal sector, and the banks only give 4% of the credits available in this sector (ouoya, 2018). the variable scp shows that 6% of the individuals surveyed said they could not assess this spirit of solidarity while 44%, 29% and 21% respectively have a low, medium and high opinion of this spirit of solidarity. let’s finally note that the average household size in the sample is 3 individuals while the average annual income per household is around 900 thousands. the number of agricultural land per household is between 1 and 6 and the number of male (male adult) in the household is between 0 and 6 individuals. descriptive statistics for the second model of analysis of the determinants of access to credit for rural households are presented in table 2. the sample size is 5267 individuals. some variables of the first model were not taken into account and other variables were added. household saving status was retained as an independent variable and access to credit, became the model dependent variable. in the second model 85% of households have access to credit while the first model reported that 91% of households had access to credit. the level of access to savings remains approximately the same for both models. the distribution of households by age group, level of education and industry remains virtually the same in both models. there are some slight differences in the variables taken into account in the two models. this difference is relatively pronounced in the proportion of households operating in services (11% in the first model and 22% in the second). several new variables have been incorporated into the household credit analysis model. thus, the hhs variable identifies the sex of the household head. about 84% of rural households in côte d'ivoire are headed by men and only 16% by women. the nal variable has been replaced by a binary variable (al) making reference to whether the household holds agricultural land or not. it has been found that 63% of households hold agricultural land, 57% of households estimate that they have a fulltime job. the gender consideration was slightly modified in this analysis by replacing the hom variable (number of males in the household) with the variable fem (number of females in the household). fem is a numeric variable taking values between 0 and 7 with an average of about one woman per household. the env2015 revealed a variety of pathologies within households and there are 12 to 14 pathologies per household in the sample. the second part of this section is about the results and discussion. table 2 descriptive statistics of credit model estimation sample logit number of obs = 5267 variable | mean std. dev. min max cred | .8555155 .3516137 0 1 ca | 55 | .3778242 .4848894 0 1 105 | .100057 .3001044 0 1 1.sv | .3565597 .4790287 0 1 1.sc | .2077084 .4057054 0 1 1.hhs | .8399468 .3666902 0 1 1.al | .6331878 .4819804 0 1 el | 1 | .2107462 .4078772 0 1 2 | .2139738 .4101475 0 1 3 | .0337953 .1807191 0 1 as | 2 | .0953104 .2936711 0 1 ouoya 27 3 | .0943611 .2923582 0 1 4 | .2272641 .4191044 0 1 1.od | .3704196 .4829629 0 1 1.fw | .5714828 .4949108 0 1 1.fa | .0248718 .1557493 0 1 fem | .9783558 1.335735 0 7 nbmal | 13.83216 .3742651 12 14 hs | 2.290298 1.774676 1 12 hi | 1328.482 4205.864 4.5 34500 cs | .2462502 .5691148 0 6 source: our computation with data from env2015 results and discussion the results of the household savings determinants analysis model show that the explanatory variables have diverging effects on the level of rural households' access to savings. these results are shown in table 3. the first things to note is that all our explanatory variables are significant at 1 percent and only three variables are not. these variables are ., et . concerning the age category of the head of household we see that the fact for the head of household of being in the 35-55 age group increases the odds of saving by 7% compared to heads of households in the under-35 age group. on the other hand, there is a 95% reduction in the odds of saving for households whose head is in the over-55 age group compared to households headed by people under 35 years of age. these differences in the probability of saving according to the age category of the household head could be explained by the fact that heads of households in the 35-55 age group are generally employed and salaried. on the other hand, those in the under-35 age group are generally more in training than in an employee situation. this could explain our results. on the other hand, when one is in the class of more than 55 years, one does not have big project of future and one is rather directed towards the daily management, the problems of health including. it is this fact which, in our opinion, explains this reduction in the probability of saving from this class. the results of our work have shown that the education level of the head of the household (categorical variable el) is a significant determinant of the saving status of household. the analysis was conducted compared to class 0 which corresponds to the fact that the head of household has no level of education. it has been observed that, except for class 1, which corresponds to the fact that the head of the household has the primary level, there is an increase in the probability of saving when the head of the household has secondary level of education or higher compared to heads of households with no level of education. when moving from a household whose head has no level of education to a household whose head has a high school level or higher, there is an increase in the odds of saving respectively from 238 % and 250%. this would be explained by the fact that the higher the level of education is, the more the head of the household has sufficient skills and information to open a bank account by filling all the documentation pertaining to such a company and to subscribe to the saving products plans offered by these financial institutions. in the same vein, the level of education would be an indicator of the standard of living of the household. the third categorical variable of our analysis relates to the sector of activity (variable as) in which the head of household exercises. households headed by person in trade sector are more likely to save money than households headed by farmers. on the other hand, there is a 68% and 89% reduction in the odds of saving at the level of households whose head is respectively in industry or services compared to heads of households engaged in agriculture. gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 28 in terms of the household's perception of the spirit of solidarity within the village or its social capital, compared to the household with no opinion to share on this issue, there has been a substantial decrease in 99% of the odds of saving no matter the level of this spirit perseption by the household. an explanation that might emerge from this result is that households with any estimate of their social capital tend not to save for hedging in the event of shock. this social capital is therefore perceived by these households as a risk hedging instrument. note that this variable is statistically significant at the 1 percent level. households whose head is salaried compared to those whose head is not salaried and those who have their place of residence compared to those who do not see their odds of saving increase by 679% and 60% respectively. households with a salaried head receive some permanent cash flow that could partly be used to feed a savings account. households with their own place of residence can capitalize the cash flows that would in other way be used for house renting. such a monetary surplus could be at the origin of the constitution of savings by the household. among the following variables: hs (household size), hi (household income), nal (number of farmland owned by the household) and mn (number of men in the household), only the increase of household’s size by an individual leads to a reduction in the odds of saving. increasing the remaining variables by one unit increases the odds of saving. all of these variables are significant at the 1 per cent level. this decrease in the odds of saving at the hs variable level is explained by the fact that the increase in household size inexorably leads to an increase in household expenditures. in this case, it is necessary to disburse more resources to meet these burdens and this consequently reduces the savings possibilities of such a household. in another sense, the more are the men in a household, the more human resources are available to carry out activities and generate income that could increase the likelihood of saving money. similarly, the increase in the number of farmland allows the household to have additional space that could be exploited or rented to generate additional income that could improve the ability of the household to save. a similar explanation could be the reason for the increase in the odds of saving when household income increases by one currency unit. table 3 change in odds of saving logit (n=2998): percentage change in odds odds of: 1 vs 0 | b z p>|z| % %stdx sdofx ca | 55 | 0.0658 0.487 0.627 6.8 3.3 0.488 105 | -3.1444 -10.740 0.000 -95.7 -63.5 0.320 el | 1 | -0.1516 -0.946 0.344 -14.1 -6.4 0.433 2 | 1.2206 6.270 0.000 238.9 55.0 0.359 3 | 1.2529 4.711 0.000 250.0 29.2 0.204 | 1.sa | 2.0528 14.109 0.000 679.0 171.5 0.487 1.od | 0.4702 3.624 0.000 60.0 26.5 0.500 as | 2 | -1.1710 -5.445 0.000 -69.0 -28.5 0.287 3 | 0.7693 3.766 0.000 115.8 24.4 0.283 4 | -2.2860 -8.050 0.000 -89.8 -51.9 0.320 1.fa | 5.4407 7.042 0.000 22961.4 148.0 0.167 1.sc | -0.1431 -1.061 0.289 -13.3 -5.9 0.428 1.cred | 12.0454 8.863 0.000 1.7e+07 2956.4 0.284 scp | 1 | -6.5644 -11.757 0.000 -99.9 -96.2 0.497 2 | -5.7911 -10.377 0.000 -99.7 -92.7 0.452 3 | -6.8511 -11.983 0.000 -99.9 -93.9 0.409 ouoya 29 hs | -0.1725 -3.540 0.000 -15.8 -27.9 1.899 hi | 0.0011 14.990 0.000 0.1 214.3 1090.669 nal | 0.5452 7.040 0.000 72.5 66.4 0.934 mn | 1.1178 10.263 0.000 205.8 184.9 0.937 constant | -10.0709 -6.761 0.000 . . . b = raw coefficient / z = z-score for test of b=0 p>|z| = p-value for z-test / % = percent change in odds for unit increase in x %stdx = percent change in odds for sd increase in x sdofx = standard deviation of x source: our computation with env2015 data there is a strong relationship between the fact that the household has been able to benefit from a loan and the likelihood that the household will save. whether the source of the credit is informal or formal, the relationship is very strong and the first explanation would be that households that have benefited from credit have resources that they could keep in the form of savings for risk coverage. for households that have received credit from a credit institution or a bank, they have to create savings account that must be regularly fed to cover the risk of non-repayment at the bank. this compulsory savings is a guarantee recommended by formal credit insitutions when setting up the credit file. also, households receiving credit are uncomplexed and accustomed to receiving financial services. they perceive the opening of a savings account as a necessity. thus, from all points of view, households that have obtained a credit have a higher probability to save. following the results of the analysis of the determinants of household savings, we turned to studying the determinants of credit demand. the null hypothesis of the coefficients of dependnt variables of the credit demand analysis model was tested. except for variables al (ownership of agricultural land), el2 (secondary education level) that are significant at the 5 percent level, the sc variable which is significant at the 10 percent level, and the older age group of more than 55 years which is not significant, the other variables are significant at the 1 percent level as we can see in table 4. like the first model, the analysis of the determinants of credit demand reveals diversified effects of the independent variables on the demand for credit. table 4 factor change in saving model odds logit (n=5267): percentage change in odds odds of: 1 vs 0 | b z p>|z| % %stdx sdofx ca | 55 | 0.7504 6.634 0.000 111.8 43.9 0.485 105 | -0.3101 -1.379 0.168 -26.7 -8.9 0.300 1.sv | 1.6613 13.531 0.000 426.6 121.6 0.479 1.sc | 0.2367 1.890 0.059 26.7 10.1 0.406 1.hhs | -0.7598 -4.219 0.000 -53.2 -24.3 0.367 1.al | -0.2724 -2.286 0.022 -23.8 -12.3 0.482 el | 1 | -0.5409 -3.954 0.000 -41.8 -19.8 0.408 2 | -0.2802 -2.263 0.024 -24.4 -10.9 0.410 3 | 3.1564 3.096 0.002 2248.7 76.9 0.181 as | 2 | 0.7519 3.981 0.000 112.1 24.7 0.294 3 | -1.7466 -11.239 0.000 -82.6 -40.0 0.292 4 | -0.5311 -4.370 0.000 -41.2 -20.0 0.419 1.od | 1.8246 13.229 0.000 520.0 141.4 0.483 1.fw | 1.0628 10.096 0.000 189.4 69.2 0.495 1.fa | -1.2839 -4.765 0.000 -72.3 -18.1 0.156 fem | 1.1188 8.901 0.000 206.1 345.7 1.336 nbmal | 0.3442 2.432 0.015 41.1 13.7 0.374 hs | -0.3821 -4.879 0.000 -31.8 -49.2 1.775 hi | -0.0001 -4.048 0.000 -0.0 -29.4 4205.864 cs | 0.5542 3.078 0.002 74.1 37.1 0.569 constant | -3.3836 -1.714 0.087 . . . gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 30 b = raw coefficient / z = z-score for test of b=0 p>|z| = p-value for z-test / % = percent change in odds for unit increase in x %stdx = percent change in odds for sd increase in x sdofx = standard deviation of x source: our computation with env2015 data taking first into account the categorical variables of our model, namely the age category of the household head (ca variable), the education level (el variable), and the sector of activity of the head of household, we recorde diverging influences of on access to credit. when we move from the category of heads under 35 to those aged between 35 and 55, there is a 111% increase in the odds of accessing to credit. on the other hand, there is a 26% decrease in this probability when we move from household heads under 35-years-old to heads over 55 years old. from our point of view, the 3555 age group is likely to be the period of completion in the life cycle of individuals. household heads in this bracket are generally workers and more reassuring about their creditworthiness than heads under 35. on the other hand, heads of households who are in the over-55 age group have little confidence in their ability to stay in good health and face the deadlines of their debts. life expectancy in côte d'ivoire is in the range 45-50 years, such leaders do not guarantee their longevity and may pass on their loans on their descendants, which could cause conflict situations. such an explanation could be at the origin of the variations of this probability of access to credit. access to credit differs according to the sector of activity of the head of household. using the agricultural sector as the reference, it can be seen that only households operating in industry experience an increase in their odds of having access to credit. households headed by a chief operating in commerce or services record a reduction in their likelihood of having access to credit. for us, the industry sector would refer to a certain degree of formalization of employment, unlike trade and services where everyone could set up their own business. it is probably the precariousness of employment in these two sectors that negatively influences the creditworthiness of these different households. based on the analysis of the head of the household with no level of education, there is a decrease in the odds of access to credit for heads of primary and secondary education level and a substantial increase when head of household has the upper level. from our analysis, heads of households who reached the primary or secondary level were at one time forced to return to rural area without much intellectual baggage. the difficulties of adaptation both in the social environment and in the chosen economic activity create a lack of confidence between these new comers and the others. thus, that could make it difficult for those new comers to access both to informal credit widely available and to formal credit (due to lack of information and credit history with formal intitutions). on the other hand, the achievement of higher education level offers a guarantee of success in several activities and thus put credit actors in confidence concerning these such heads creditworthiness. the transition from the status of non-saver to saver has a strong influence on the odds of access to credit. households that once had access to savings are more likely to build a loan application file with formal institutions. this also improves their solvency so that certain sources of financing are favorable to them. our results are consistent with some empirical evidence that revealed that the usage of savings products, loans and insurances depend on the socio-economic status of households, but also on various other factors, such as households’ risk assessment and the past exposure to shocks (bendig, 2009). there is an increase in the probability of access to credit with the number of pathologies suffered by household members. households must make use of credit to meet the expenses of care for these ouoya 31 pathologies. informal credit being the most available, the spirit of solidarity in rural areas makes these households in crisis use more credit and obtain this credit on the informal market certainly. social capital also has a positive influence on the level of access to credit. by moving from a household with no social capital (ie not a member of a village association) to a household with social capital, there is a 26% increase in the probability of access to credit. social capital creates an environment of trust between individuals. individuals have good knowledge of each other and are more likely to trust each other. thus, they are more willing to enter into credit relationships with each other. this social capital reduces considerably the problem of information asymetry for that it is more easy to monitor related people. in the same way, households with their own homes are more likely to have access to credit, as well as those whose heads have full-time jobs. elis (2010) has shown a correlation between investment so asset disposition and access to credit. assets can serve as collateral for the loan and put the lender in confidence in this credit relationship. as mohamed and temu (2009), we find that access to credit differs according to the gender of the head of household. when moving from a household headed by a woman to a household headed by a man, there is a 53% decrease in the probability of access to credit. in addition, as the number of women in the household increases by one individual, the likelihood of access to credit records a 203% increase. lenders, whether formal or informal, have a long time ago opted for women's credit rather than men's credit. women may be more involved in the repayment of the credits received, but they also use the funds received to actually implement the activity for which the loan application was made. finally, it should be noted that the increase in the number of children to enroll by an individual leads to an increase in the odds of access to credit by 74%. taking care of these children from the beginning of the school year to the school holidays requires the household to make use of additional resources such as credit and whatever the conditions of granting the loan, this could explain this improvement of probability. table 5 result of saving model classification test logistic model for sv -------true ------- classified | d ~d | total + | 655 201 | 856 | 411 1731 | 2142 total | 1066 1932 | 2998 classified + if predicted pr(d) >= .5 true d defined as sv != 0 sensitivity pr( +| d) 61.44% specificity pr( -|~d) 89.60% positive predictive value pr( d| +) 76.52% negative predictive value pr(~d| -) 80.81% false + rate for true ~d pr( +|~d) 10.40% false rate for true d pr( -| d) 38.56% false + rate for classified + pr(~d| +) 23.48% false rate for classified pr( d| -) 19.19% correctly classified 79.59% source: our computation with env2015 data table 6 result of credit model classification test logistic model for cred gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 32 -------true ------- classified | d ~d | total -----------+--------------------------+---------- + | 4325 630 | 4955 | 181 131 | 312 -----------+--------------------------+---------- total | 4506 761 | 5267 classified + if predicted pr(d) >= .5 true d defined as cred != 0 ------------------------------------------------- sensitivity pr( +| d) 95.98% specificity pr( -|~d) 17.21% positive predictive value pr( d| +) 87.29% negative predictive value pr(~d| -) 41.99% ------------------------------------------------- false + rate for true ~d pr( +|~d) 82.79% false rate for true d pr( -| d) 4.02% false + rate for classified + pr(~d| +) 12.71% false rate for classified pr( d| -) 58.01% ------------------------------------------------- correctly classified 84.60% ------------------------------------------------- source: our computation with env2015 data other variables in the model have a negative influence on the probability of access to credit. this is the case for the family assistance (fa) variable, household size (hs) and household main income (hi). we believe that assisted households have fewer arguments to use credit, which would explain this negative relationship. increasing the size of the household improves the human capital required to conduct activities that can increase the household's level of financial independence. likewise, increased income increases the financial independence of the household, which is less and less dependent on external funds, and this may explain our results. barslund and tarp (2008) find countervailing impacts of education, number of dependants, assets, credit history, and secure land rights on the demand for formal and informal loans, but most of the mentioned variables (except for assets) have a statistically significant effect only on either formal or informal credit demand. other variables, such as connections to credit institutions, exhibit a positive significant impact on the demand for both formal and informal loans. the authors’ analysis suggests that the demand for formal loans is largely driven by factors such as land holdings, and hence geared towards production purposes and asset management, while informal credit demand is negatively associated with factors such as age and education and positively associated with a bad credit history and the number of dependants, indicating a household’s tendency to use informal loans for consumption smoothing rather than investment. at the end of the study of the determinants of rural households' access to savings and credit, the level of classification of each of the two models was tested. the results of these two tests are presented in tables 5 and 6 above. the classification level is relatively interesting. the model of the analysis of the determinants of savings has a classification level of 80% while that of the demand for credit reaches a level of 85%. thus, the predicted probability of access to savings and credit for rural households is correct at 80% and 85% respectively. more than ¾ of the predictions of our analysis models are correct. the second stage of our work consists in identifying four typical households in relation to the level of access to credit and savings. these typical profiles are: households with the highest probability of access to savings households with the lowest probability of access to savings households with the highest probability of access to credit ouoya 33 households with the lowest probability of access to credit several tests were carried out by pair of binary variables to identify the different typical household profiles. it is a question of constituting combinations of the modalities of these different variables and of predicting the probability of access to these services. the numerical variables of our model are evaluated at their averages within the groups identified from the modalities of the categorical variables. two subparts will be analyzed. the first relates to the identification of standard profiles relating to access to savings while the second refers to access to credit. the identification of savings access profiles is done through the prediction tables presented in tables 7, 8, 9 and 10. in each of these tables, two categorical variables have been taken into account. these modalities have identified the smallest and the highest probability of access to the service in question. the lowest probabilities of access to savings were described as following: a household whose head is over-55 age category with no education or primary level, non-salaried and with no housing ownership, working in the service sector and who did never receive family assistance nor credit during the last 12 mounth preceding the survey. this household has a social capital (member of village association) and has a strong perception of spirit of solidarity within the village. on the other hand, the highest probabilities of access to savings were obtained according to the following modalities of our categorical variables: a household whose head is in the 35 to 55 age group with the level of high school, salaried and with a home owned and operating in trade. this household has received family assistance and credit and is not a member of an association (does not have social capital). it is also indifferent to the spirit of solidarity within its community. in table 11, we see that the probability of the first profil is very close to 0 the second one is close to 100%. the difference between these two profils is statistically significant at the 1% level as mentioned in table 11. in the second part, we have to identify the typical profiles of access tocredit. tables 12, 13, 14, 15 and 16 present the results of ours tests. the other control variables are maintained at their local means within each group identified by the terms of our predictor variables. according to the level of access to credit, the most rationed households profiel is this: a household whose male head is over 55, trader and parttime worker who was unable to save; this leader does not have social capital, holds agricultural land and has primary education level. table 7 predicting the probability of saving by age and level of education | ca el pr(y) 1 | 35 0 0.207 2 | 35 1 0.183 3 | 35 2 0.470 4 | 35 3 0.478 5 | 55 0 0.218 6 | 55 1 0.194 7 | 55 2 0.486 8 | 55 3 0.494 9 | 105 0 0.011 10 | 105 1 0.010 11 | 105 2 0.037 12 | 105 3 0.038 source: our computation with env2015 data table 8 predicting the probability of saving according to sa and od | sa od pr(y) 1 | 0 0 0.075 2 | 0 1 0.115 gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 34 3 | 1 0 0.388 4 | 1 1 0.504 source: our computation with env2015 data table 9 predicting the probability of saving according to sa and od | as fa pr(y) 1 | 1 0 0.209 2 | 1 1 0.984 3 | 2 0 0.076 4 | 2 1 0.950 5 | 3 0 0.363 6 | 3 1 0.992 7 | 4 0 0.026 8 | 4 1 0.861 source: our computation with env2015 data table 10 predicting probabilities of saving according to sc and scp | sc scp pr(y) 1 | 0 0 0.990 2 | 0 1 0.119 3 | 0 2 0.227 4 | 0 3 0.092 5 | 1 0 0.988 6 | 1 1 0.105 7 | 1 2 0.202 8 | 1 3 0.081 source: our computation with env2015 data this household does not have its home ownership and has received family assistance. on the other hand, it was possible to identify household characteristics with full access to credit. it is a household headed by a high school woman in the 35-55 age group working in the industry, a head who was able to save and then is not a member of an association. this household does not have agricultural land but has its own home and a full-time job and has not received family assistance. the difference between these two profiles is statistically significant as shown in table 17. in the last part of our analysis, we tried to understand the impact of gender on the level of access to savings and credit. figures 1 and 2 allowed us to capture this impact. in the first model of this work, the variables mn (number of males in the household) and cred (access or not to credit) were taken into account. table 11 typical household profiles of access to the savings market and significance of the difference in profiles | ca el sa od as fa cred 1 | 55 2 1 1 3 1 1 2 | 105 0 0 0 4 0 0 | scp pr(y) ----------+------------------ 1 | 0 1.000 2 | 3 0.000 specified values of covariates | sc hs hi nal cs mn current | 0 2.7 873 1.57 .296 1.43 | lincom pvalue ll ul -------------+--------------------------------------- 1 | -1.000 0.000 -1.000 -1.000 source: our computation with env2015 data ouoya 35 table 12 prediction of the probability of access to credit by savings and age | ca sv pr(y) 1 | 35 0 0.862 2 | 35 1 0.971 3 | 55 0 0.930 4 | 55 1 0.986 5 | 105 0 0.821 6 | 105 1 0.960 source: our computation with env2015 data table 13 predicting probabilities of access to credit by sc and al | sc al pr(y) ----------+---------------------------- 1 | 0 0 0.943 2 | 0 1 0.926 3 | 1 0 0.954 4 | 1 1 0.941 source: our computation with env2015 data table 14 predicting probabilities of access to credit by od and fw | od fw pr(y) ----------+---------------------------- 1 | 0 0 0.801 2 | 0 1 0.921 3 | 1 0 0.962 4 | 1 1 0.986 source: our computation with env2015 data recall that there was a statistically significant relationship between these variables and the odds of access to savings (sv). we tried to analyze the behavior of the relationship between the variables mn and sv in case of access or not to credit. figure 1 shows the evolution of the probability of access to savings by households as a function of the evolution of the number of male persons with access to credit or not. when the variable mn equal zero, the probability of access to savings is higher among households with a credit than among those who did not. also, while this probability increases with the increase in the number of men in the case of households receiving credit, it is still close to zero for households with no credit. table 15 predicting probabilities of access to credit by hhs and fa | hhs fa pr(y) ----------+---------------------------- 1 | 0 0 0.966 2 | 0 1 0.887 3 | 1 0 0.930 4 | 1 1 0.786 source: our computation with env2015 data table 16 predicitng probabilities of access to credit by education level and business line | el as pr(y) ----------+---------------------------- 1 | 0 1 0.951 2 | 0 2 0.976 3 | 0 3 0.771 4 | 0 4 0.919 gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 36 5 | 1 1 0.918 6 | 1 2 0.960 7 | 1 3 0.662 8 | 1 4 0.868 9 | 2 1 0.936 10 | 2 2 0.969 11 | 2 3 0.717 12 | 2 4 0.895 13 | 3 1 0.998 14 | 3 2 0.999 15 | 3 3 0.987 16 | 3 4 0.996 source: our computation with env2015 data table 17 summary of typical profiles of access to the savings market and significance of the difference in profiles expression: pr(cred), predict() | ca sv sc hhs al el as 1 | 55 1 1 0 0 3 2 2 | 105 0 0 1 1 1 3 | od fw fa pr(y) 1 | 1 1 0 1.000 2 | 0 0 1 0.033 specified values of covariates | hi fem nbmal hs current | 1328 .978 13.8 2.29 . mlincom 2-1 | lincom pvalue ll ul 1 | -0.967 0.000 -0.997 -0.937 source: our computation with env2015 data thus, while this probability is close to 100% when the number of men is 4 among the households receiving credit, it is still close to 0 for households that have not received credit. we can conclude from this first analysis that access to credit strongly determines access to savings and the presence of more men (male) in the household improves the level of access to savings only in the case where the household has prior access to credit. figure 1 evolution of access to saving by number of men and access to credit source: our calcul from env2015 data 0 .2 .4 .6 .8 1 p r( s v ) 0 1 2 3 4 5 6 nber of men in hshold cred=0 cred=1 adjusted predictions with 95% cis ouoya 37 the second graph analyzes the relationship between the level of access to credit and the change in the number of women (variable fem) in the household according to whether or not the household had access to savings. the red curve shows the evolution of the probability of access to credit by the number of female persons in the households that made savings while the blue shows this same probability for households that did not have access to savings. when the variable fem equal zero, the probability of access to credit is higher among households with a saving than among those who did not. we can see that, unlike figure 1 where the probability remains stationary for households that did not have access to credit, there is an increase in the probability of access to credit when the number of women increases, whether the household has made savings or not. when the number of women reaches 4 to 5 individuals, these probabilities are both close to the unit. it can be concluded here that access to savings determines the level of access to credit, but the presence of more women in the household makes it possible to greatly improve the level of access to credit. figure 2 evolution of access to saving by number of men and access to credit source: our calcul from env2015 data conclusion at the end of our analysis, we were able to understand that many determinants influence access to credit and savings. as stated by bendig, giesbert and steiner (2009), many social factors influence the level of access to savings. these factors could include the characteristics of the household head. as kiiza and pederson (2002), we found that several factors can influence households demand for savings. as them in their works in uganda, we find that the decision to hold a bank savings deposit in is positively related to the level of education and work experience of the household head. age categories of heads of households and the sector of activity have diverging effects on household decision to hold a savings account. this decision is further influenced by the level of permanent income. the analysis of the determinants of credit demand revealed results as divergent as those of the demand for savings. the characteristics of the head of the household have diversified effects on household savings. in addition, households in which many members suffer are making more use of credit to meet the costs of caring for their sick members. also, the spirit of solidarity in rural areas makes these households .7 .8 .9 1 p r( c re d ) 0 1 2 3 4 5 6 7 combien de femmes y a-t-il dans le ménage sv=0 sv=1 adjusted predictions with 95% cis gender impact, typical profiles of access to credit and savings markets: a case of rural households in cote d'ivoire 38 obtain better access to credit. as many studies have noted, it has been found that female-headed households have better access to credit than those headed by men (mohamed and temu, 2009). similarly, households that have assets such as their own place of residence are seeing their level of access to credit improved. finally, the increase in the number of children attending school improves the level of access to credit. on the other hand, there was a negative relationship between the demand for credit on the one hand and obtaining family assistance, the size of the household and its income on the other hand. one of the major facts that emerges from this study is the reciprocal causal relationship between the demand for these two financial services. we found that households with access to credit significantly improve their level of access to savings and the opposite too. following this initial analysis, our work focused on the identification of typical household profiles relative to the level of access to(savings and credit. regarding savings, two typical profiles have been identified: firstly, the household profile having an almost zero probability of access to this service, and secondly, the profile of the household with the highest probability of access to this same service. the lowest probabilities of access to savings were identified in the following categories: a household whose head is over-55 age category with no education or primary level, non-salaried and with no housing ownership, working in the service sector and who did never receive family assistance nor credit during the last 12 mounth preceding the survey. this household has a social capital (member of village association) and has a strong perception of spirit of solidarity within the village. on the other hand, the highest probabilities of access to savings were obtained according to the following modalities of our categorical variables: a household whose head is in the 35 to 55 age group with the level of high school, salaried and with a home owned and operating in trade. this household has received family assistance and credit and is not a member of an association (does not have social capital). it is also indifferent to the spirit of solidarity within its community. the difference between these two profils is statistically significant. subsequently, two standard profiles have also been identified in terms of access to credit: firstly, the household most rationed in their access to credit, and secondly, the household with the highest probability of having access to credit. thus, the analysis of the results of the prediction tables made it possible to identify the following characteristics concerning the most rationed household in their access to credit: according to the level of access to credit, the most rationed households profiel is this: a household whose male head is over 55, trader and part-time worker who was unable to save; this leader does not have social capital, holds agricultural land and has primary education level. this household does not have its own home and has received family assistance. on the other hand, it was possible to identify household characteristics with full access to credit. it is a household headed by a high school woman in the 35-55 age group working in the industry, a head who was able to save and then is not a member of an association. this household does not have agricultural land but has its own home and a full-time job and has not received family assistance. the difference between these two profiles is statistically significant. the last part of our work allowed us to take into account the gender impact on acess to saving and credit. we discovered that the increase in the number of males in the household has a positive influence on the level of access to savings only if the household has previously had access to credit. 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(2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 56 the impact of tax system on global competitiveness. analysis on the level of european union member states mihaela brînduşa tudose “petre andei” university of iaşi brindusatudose@gmail.com constantin străpuc “ştefan cel mare” university of suceava strapuc@gmail.com abstract summarizing the results of theoretical and empirical research, the paper aims to analyze the impact of tax system on global competitiveness through the following three variables: taxation on incentives to invest; total tax rate and taxation on incentives to work. summarizing the analysis to the european union member states, the paper presents rankings and provides interpretations for each case. luxembourg is the country where there is registered: a) the biggest impact on competitiveness of tax policies supporting investment, b) the largest fiscal affordability (measured by gdp/capita and total tax rate) and c) the most generous labor taxation system in the eu. however, in the ranking realized based on the global competitiveness index luxembourg ranks on the 22nd place, on the first place being finland. keywords the global competitiveness index; efficiency; innovation; the total tax rate; fiscal facilities jel classification f02; f14 introduction the analysis of global competitiveness permits the assessment of the extent to which various economies of the world countries have managed to meet the challenges. regardless of their size, the economies dependent on foreign economic exchanges were confronted with unusual experiences; the economic crisis has generated a crisis of public finances which on the background of political deadlock has made it more difficult to recover even for the most advanced economies of the world. in such a scenario has been admitted that the foundation of economic growth and long-term development is the exploitation of the productive potential of each actor on the world market; the economic policies and institutional reforms were accepted as basic tools in redefining the quantitative and qualitative coordinate of recovery through competitiveness and sustainable performance. one of the determinants of competitiveness is the taxation. assessing the impact of taxation on competitiveness must not be achieved only through the prism of the rates afferent to regulated taxes, but also in terms of the ease with which these taxes can be managed by the business environment (in terms of calculation, declaration and payment) and of the degree of collection, number of fiscal and para-fiscal elements etc. the main objective of the research was to identify the extent of the impact of taxation on the global competitiveness of european union member states. to achieve this goal, the paper is structured as follows: the first section presents the state of tudose, străpuc 57 knowledge in the field; section two presents the methodological coordinates of the research on global competitiveness; the third section presents the global competitiveness index for eu member states; in the fourth section is identified the magnitude of the taxation impact on the global competitiveness; the last section summarizes the conclusions and shows the limits and future directions of research. 1. the state of knowledge in the field the complexity of contemporary economies, diversification and specialization, technical progress, increased dependency on raw materials, crises and increasing concerns on risk reduction while maximizing the gains/benefits have redefined the role, dynamics and structure of indicators for assessing global competitiveness. barre (1976) first talked about competitiveness for characterizing the competitive economic policy oriented to the exterior. recent research has brought additional contributions in international competitiveness. the competitiveness was defined as: a) the ability to create wealth (kao, 2008; onsel, 2008), being considered a relevant indicator for assessing countries and regions; b) a high standard of living in a country with the lowest rate of unemployment (european competitiveness report, 2010); c) a set of institutions, policies and factors that determine the level of productivity of a country (sala-i-martin et al., 2009). summing up the theoretical and empirical research results, it emerges the idea that winning more profitable positions depends on variables such as: performance, welfare, efficiency, innovation and sustainability (herciu, 2013). in order to ensure progress in research was not carried out a strict limitation on the positive heuristic, but was noticeable also the negative heuristics. the most “fierce” critical of the concept of competitiveness was krugman (1996), which said that the definitions are “elusive and meaningless when related to national economies; for the economies with low international trade, competitiveness is a fun way of saying productivity”. subsequent work challenged paul krugman's arguments and showed that international competitiveness is a function of savings and investments, respectively a function of fiscal and monetary policy mix (howes & singh, 2000). in retrospect, through the filter critical rationalism, we appreciate that the solidity of international competitiveness theory has proven its strength and importance. noteworthy is the fact that the research path was not unidirectional, but there were turns in plan of the debates. 2. methodological coordinates of the research on global competitiveness to appreciate the impact of taxation on global competitiveness we relate to reports by world economic forum (schwab, 2013, 2014). according to the methodology of these reports, to assess competitiveness were analyzed: the determinant factors (called pillars of competitiveness): (1) basic factors (institutions, infrastructure, macroeconomic environment, health and primary education); (2) increasing efficiency factors (professional improvement, efficiency and size of the markets – of goods, labor and financial receptiveness to new technologies); (3) innovation factors (quality and complexity of business and innovation); the development stages of each economy: a) stage 1 guidance on the basic factors of competitiveness; b) transition from stage 1 to stage 2; c) stage 2 – competitiveness focus on efficiency; d) transition from stage 2 to stage 3; e) stage 3 based on innovation. the impact of tax system on global competitiveness. analysis on the level of european union member states 58 the influence of taxation on global competitiveness index is caught in the second group of factors (related to efficiency). in the category of determinants of efficiency were included: higher education and training; goods market efficiency; labor market efficiency; financial market development; technological readiness; market size. to assess the goods market efficiency were considered the following issues: intensity of local competition; extent of market dominance; effectiveness of anti-monopoly policy; effect of taxation on incentives to invest; total tax rate (percent of profits); number procedures to start a business; number days to start a business; agricultural policy costs; prevalence of trade barriers; trade tariffs (percent of duty); prevalence of foreign ownership; business impact of rules on fdi; burden of customs procedures; imports as a percentage of gdp; degree of customer orientation and buyer sophistication. to assess the labor market efficiency were considered the following issues: cooperation in labor-employer relations; flexibility of wage determination; hiring and firing practices; redundancy costs, weeks of salary; effect of taxation on incentives to work; pay and productivity; reliance on professional management; country capacity to retain talent; country capacity to attract talent; women in labor force, ratio to men. as shown, the impact of the fiscal elements is quantified in order to assess the efficiency of the goods market and labor market, and then to be found in one of the three subindexes that were the basis for determining the global competitiveness index (gci). in brief, the influence of fiscal factors on gci is shown in figure 1. factors pillar subindexes index public institution private institution institutions basic requirements global competitiveness index … … effect of taxation on incentives to invest goods market efficiency efficiency enhancers total tax rate (percent of profits) … effect of taxation on incentives to work labor market efficiency …. …. … business sophistication innovation and sophistication factors … r&d innovation figure 1 the transposition of fiscal factors influences in gci 3. the image of global competitiveness of the eu member states in order to sketch a picture of how eu countries have managed to cope in the face of new challenges we will relate to the results of reports by the world economic forum (schwab, 2013, 2014) on global competitiveness. in terms of annual classification on different predefined stages of development of member states, wef reports reveal a shy country migration. a progress was made on line of classification only by slovak republic (2012/2013) and estonia (2013/2014), the last one managed to fit in the third stage of development. according to the latest wef report (2014/2015), at european union level, out of the 28 states, two (romania and bulgaria) fall into stage two (based on efficiency), five tudose, străpuc 59 fall in the transition stage from efficiency to innovation (croatia, hungary, latvia, lithuania, poland), other states (21 in number) fit in the third stage. the image of ordering the eu member states depending on the size of global competitiveness index is shown in figure 2. figure 2 ranking the eu countries according to the index of global competitiveness (2014/2015) 4. analysis of the impact of taxation on global competitiveness the impact of the fiscal elements is quantified in order to assess the efficiency of the goods market and the labor market; the pursued fiscal issues were: effect of taxation on incentives to invest (etii); total tax rate (percent of profits) (ttr) and effect of taxation on incentives to work (etiw). table 1 gives the evolution of these influences. table 1 quantifying the impact of fiscal factors on global competitiveness country etii ttr etiw dgp per capita (thousand usd) 2013/ 2014 2014/ 2015 2013/ 2014 2014/ 2015 2013/ 2014 2014/ 2015 2013/ 2014 2014/ 2015 1 austria 3.9 3.6 53.1 52.4 3.2 2.9 47.1 48.9 2 belgium 3.3 3.1 57.7 57.5 2.3 2.3 43.6 45.3 3 bulgaria 3.4 3.6 28.7 27.7 3.3 3.4 7.0 7.3 5 croatia 2.3 2.1 32.8 19.8 2.3 2.2 12.9 13.5 4 cyprus 4.2 4.4 23.0 22.5 4.2 4.4 26.3 24.7 6 czech republic 2.7 3.3 49.2 48.1 2.7 3.1 18.5 18.8 7 denmark 3.2 3.2 27.7 27.0 2.8 2.7 56.2 59.1 8 estonia 5.0 4.9 67.3 49.4 4.3 4.3 16.3 19.0 9 finland 4.0 3.9 40.6 38.8 3.8 3.6 46.0 47.1 10 france 2.6 2.8 65.7 54.7 2.8 2.9 41.1 43.0 11 germany 4.1 4.1 46.8 49.4 3.7 3.7 41.5 45.0 12 greece 2.4 2.4 44.6 44.0 2.5 2.5 22.0 21.8 the impact of tax system on global competitiveness. analysis on the level of european union member states 60 13 hungarian 2.7 2.8 50.3 49.7 2.7 2.8 12.7 13.4 14 ireland 4.6 4.5 26.4 25.7 3.5 3.4 45.8 45.6 15 italy 2.1 2.0 68.3 65.8 2.0 1.9 33.1 34.7 16 latvia 3.7 3.8 36.6 35.9 3.1 3.3 13.9 15.2 17 lithuania 3.2 3.1 43.7 43.1 3.0 2.9 14.0 16.0 18 luxembourg 5.3 5.3 21.0 20.7 5.2 5.1 107.2 110.4 19 malta 4.2 4.3 41.6 41.0 4.0 4.2 20.8 22.8 20 netherlands 4.6 4.6 40.1 39.3 3.8 3.7 46.1 47.6 21 poland 3.1 3.3 43.8 41.6 3.3 3.4 12.5 13.3 22 portugal 2.6 2.9 42.6 52.3 2.4 2.8 20.1 20.7 23 romania 2.6 2.9 44.2 42.9 2.1 2.5 7.9 8.9 24 slovak republic 3.1 3.2 47.9 47.2 2.7 2.9 16.9 17.7 25 slovenia 2.9 2.8 34.7 32.5 2.7 2.5 22.2 22.7 26 spain 3.1 2.9 38.7 58.6 3.0 2.8 29.2 29.1 27 sweden 4.5 4.3 53.0 52.0 4.4 4.2 55.1 57.9 28 united kingdom 4.3 4.3 35.5 34.0 4.0 4.1 38.5 39.5 etii – effect of taxation on incentives to invest; ttr – total tax rate, % profits; etiw – effect of taxation on incentives to work source: processed after schwab, k. (ed.), the global competitiveness report 2013–2014, report 2014–2015, world economic forum, geneva. a) as regards effect of taxation on incentives to invest (etii) on goods market efficiency, respectively on global competitiveness index, the reports show modest variation in each member state (2013/2014). positive evident evolutions, with relevant impact on the global competitiveness index, presents france, portugal, romania and the czech republic (figure 3). looking through the prism of all european union member countries are observed major differences. at the bottom of the ranking are italy, croatia and greece, and the top of the ranking is netherlands, estonia and luxembourg. the competitiveness of countries at the bottom of the ranking is affected by the tax burden and restrictive and discriminatory rules on foreign direct investment (fdi). figure 3 effect of taxation on incentives to invest tudose, străpuc 61 b) the analysis of tax burden chromatic on profit configures a wide range, including both somber tones (economies whose tax rate exceed 50%) and lighter tones (economies whose tax rate gets down to 20%) (figure 4). favorable evolutions (towards reducing taxation) were recorded by croatia and estonia. according to a working document of the european commission (ec, 2014) there can be identified the causes of this evolution: estonia had a strong budgetary position; croatia has taken measures so that the structure of taxation should no longer focus on work but on taxes less harmful to economic growth. figure 4 total tax rate for a meaningful interpretation of the total tax rate we followed its correlation with gdp per capita (for 2015); this correlation allows assess the level of supportability of the tax burden. figure no. 5 reveals that countries with a total tax rate higher than 40% and a gdp per capita below usd 20,000 are presenting the lowest level of supportability (romania, poland, hungary, lithuania etc.). at the opposite pole is luxembourg that has the highest gdp/capita and the lowest overall tax rate. figure no. 5. ttr, gpd per capita (2014/2015) the impact of tax system on global competitiveness. analysis on the level of european union member states 62 croatia has a special situation; although it has recorded one of the lowest levels of profit tax, taxation remains burdensome due to the low level of gdp per capita. therefore, this eu member state will have to continue strengthening the institutional framework and promote the efficiency of goods and services market. c) effect of taxation on incentives to work (etiw) put their mark on the efficiency and flexibility of the labor market, which in turn influences global competitiveness. in the bottom of the ranking countries (italy, romania, and belgium) high levels of labor taxation affects economic competitiveness (figure 6). at the opposite pole is luxembourg with one of the most generous labor tax systems in the eu. figure no. 6. effect of taxation on incentives to work (etiw) conclusions the competitiveness has been and remains a priority in terms of scientific debate, but also a major concern for all world economies. national fiscal policies have a major impact on the effective functioning of markets, impact that is transmitted to global competitiveness. for a meaningful interpretation, the tax burden must be correlated with the volume of taxable mass. in the european union, the global competitiveness index varies between 4.04 (greece) and 5.5 (finland); at the bottom of the ranking is greece, croatia, slovakia and slovenia, where prevails the influence of basic factors and of increase efficiency factors. at the top of the ranking is the uk, netherlands, germany and finland, falling in the third stage of development (based on innovation). the analysis of the impact of taxation on global competitiveness for european union member states allows the following conclusions: a) the fiscal policies supporting investment contributes positively to competitiveness in countries such as luxembourg, estonia, netherlands, ireland, uk; the states where the effects of tax incentives on investment bring the smallest contribution to competitiveness are italy, croatia and greece; the dynamic analysis found an increase in concerns on this matter in france, portugal, romania and the czech republic; tudose, străpuc 63 b) knowing of the total tax rate (calculated as a percentage of profit) allows isolated interpretation; the correlation with gdp per capita allowed to observe the supportability of the tax burden; the states with a total tax rate higher than 40% and a gdp per capita below usd 20,000 are presenting the lowest level of supportability (romania, poland, hungary, lithuania etc.); at the opposite pole is luxembourg that has the highest gdp/capita and the lowest overall tax rate; c) the level of labor taxation affects the efficiency and flexibility of the labor market, respectively the global competitiveness; the most generous system of taxation of labor in the eu is found in luxembourg; at the opposite pole is italy, romania and belgium. limitations and future directions of research. the research is only using the information provided by reports of the world economic forum. to overcome this limit in future research we consider to also analyze the information provided by other papers (sources) but also to make projections on the impact of taxation on the global competitiveness of european union member states. references barre, r. (1976), economie politique, vol ii, paris, puf. european union (2010), european competitiveness report 2010, luxembourg, publications office of the european union. herciu, m. (2013), studii post-doctorale în economie, vol. v, studii şi cercetări privind impactul globalizării asupra structurii şi dinamicii economiilor, bucureşti, editura academiei române. howes c., singh, a. (eds.) (2000), competitiveness matters. industry and economic performance in the u.s., university of michigan press. kao, c., wu, w., hsieh, w. j., wang, t. y., lin, c., chen, l. h. (2008), measuring the national competitiveness of southeast asian countries, european journal of operational research, 187, 613-628. krugman, p. (1996), making sense of the competitiveness debate, oxford review of economic policy, 12(3), 17-25. onsel, s., ulengin, f., ulusoy, g., aktas, e., kabak, o. topcu, y. i. (2008). a new perspective on the competitiveness of nations, socio-economic planning sciences, 42, 221-246. sala-i-martin, x., blanke, j., drzeniek hanouz, m.,geiger, t., mia, i. (2009), the global competitiveness index 2009-2010. contributing to long-term prosperity amid the global economic crisis, geneva, world economic forum. schwab, k. (ed.) (2013), the global competitiveness report 2013–2014, geneva, world economic forum. schwab, k. (ed.) (2014), the global competitiveness report 2014–2015, geneva, world economic forum. studies and scientific researches. economics edition, no 32, 2020 http://sceco.ub.ro 38 the influence of tax avoidance, foreign direct investment, and capital intensity towards earning response coefficient olivia christine chandra atma jaya catholic university of indonesia, jakarta, indonesia oliviachandra06@gmail.com mukhlasin atma jaya catholic university of indonesia, jakarta, indonesia mukhlasin_nur@yahoo.com abstract earnings quality can be determined from the market or investor reaction to information in the published financial statements. but there are some factor, which can be considered to be biased for investors in determining their investment in a company. market reaction can be proxy by earning response coefficient. this study aims to examine the effect of tax avoidance, foreign direct investment and capital intensity on earnings response coefficient. the population in this study is companies from manufacturing sector listed on the indonesia stock exchange (idx) for the period 2017-2019. data obtained from the idx website, yahoo finance and website of certain companies. the population of this study are 135 observation data. the hypothesis in this study were tested by multiple linear regression analysis. the result of this research are: 1) foreign direct investment and capital intensity have a positive effect on earnings response coefficient. 2) tax avoidance has no influence on earnings response coefficient. keywords tax, tax avoidance, foreign direct investment, capital intensity, earning response coefficient. jel classification m41; m48 introduction the structure of the company in this modern era has a separation of authority between management and shareholders. based on agency theory because of the separation of authority can lead to asymmetry information (jensen and meckling, 1976). this happens because management is considered to have more information than shareholders because management directly works in the field. to reduce the asymmetry information, financial statements are made as a form of accountability report from management to shareholders. financial statements can influence decision making to determine which companies have the potential to provide them with capital gains. this can be seen from the quality of earnings reflected in the financial statements. quality earnings must be able to provide adequate and reliable information for users of financial statements such as shareholders, potential investors, creditors, and other parties. based on signaling theory, quality earnings on financial statements can be a signal from management to investors that the company has a good performance (godfrey et al, 2010). therefore ,investors will give a good response and will invest the money they have in the company. informative earnings can be measured by earnings response coefficient (erc). erc can be defined as the level of earnings informativeness for investors. the result of an erc is determined by the investor's response to the announcement of earnings from financial statements. a high erc can the influence of tax avoidance, foreign direct investment, and capital intensity towards earning response coefficient 39 indicate the earnings provided are informative, which can increase firm value and stock returns. the amount of earning in a company can be used as a basis for determining taxes. this causes many companies to have a tendency to do tax avoidance, in order to minimize the taxes paid on the company's net income. tax avoidance is indicated to affect earnings response coefficient (erc). chen et al (2013) explained that there is a negative relationship between tax avoidance and firm value. therefore, when companies do tax avoidance, then the firm value tends to decrease. so, fewer investors will invest their funds in the company. this contradicts, with research by mukhlasin and annisa (2018), which states that tax avoidance has a negative influence on earnings response coefficients. according to investors' perceptions, tax avoidance will reduce the quality of revenue information, reflect the lack of good corporate governance, lack of transparency and incur agency and legal costs, the costs incurred are greater than the tax savings made. meanwhile, according to desai and dharmapala (2009), tax avoidance has no significant effect on increasing company value. the result will have a positive effect if the company if it has good governance but does not apply to companies with lack of good corporate governance. besides tax avoidance, several other factors can affect the earnings response coefficient, such as foreign direct investment and capital intensity. first, foreign direct investment is a foreign investment made by the company to other countries for a long period. such investments are loans or purchases in management, joint ventures, expert transfers, and technology transfers. foreign direct investment is generally carried out in countries with low-cost resources than the country of origin, then the expense can be minimized, sales continue to run and company profits will increase, therefore can affect the erc. a company that does foreign direct investment, have foreign ownership in the company, rhee & wang (2009) stated that foreign ownership can reduce stock liquidity, because it increases asymmetric information between foreign and local investors, thereby reducing stock returns. meanwhile, research by sekhri and haque (2015) stated that foreign direct investment can improve the economy and provide opportunities for industries to improve technology, access to global managerial skills, utilize human and natural resources optimally, and global competitive advantages with greater efficiency. hence there is a positive influence between foreign direct investment in the development of the stock market. the second factor is capital intensity, which describes the number of fixed assets owned by a company. elmasr (2007) found there are long-term constraints on the ability of companies with high capital intensity to produce consistent growth in shareholder value. different results found by praet (2010), high capital intensity can be invested when companies experience financial constraints. besides, large investments reflect confidence in the prospects for future growth malik and shaheen (2012) found companies with high capital intensity can improve product quality and reduce production time. saji and harikumar (2014) stated that capital intensity has a positive effect on stock returns. companies with high capital intensity, especially in the industrial sub-sector that requires special equipment or technology such as the pharmaceutical and automotive subsectors, have fewer competitors because new companies will have difficulty committing or buying equipment for production or factory because not able to be used anymore for other uses or will be difficult to sell. based on the explanation above, there is still a research gap found in each research variable. therefore, this study was conducted to re-examine the effect of tax avoidance, foreign direct investment and capital intensity on earnings response coefficient. chandra, mukhlasin 40 literature review and hypotheses development agency theory agency theory explains the relationship between principals (shareholders) and agents (management). jensen and meckling (1976) defines an agency relationship as a contract between the principal and the agent, to provide services on behalf of the principal by giving authority to make decisions to the agent. the separation of authority will cause agency problems such as differences in interests and information asymmetries that lead to agency costs. agency costs are divided into monitoring costs, bonding costs, and residual loss. monitoring costs are the costs incurred by principals to supervise and control agent behavior. bonding costs are the costs borne by the agent to show that the agent has behaved following the interests of the principal. residual loss is the cost of decreasing the welfare of the principal because of the difference in decisions between the agent and the principal. this happens because management gets more information about the company compared to shareholders. accordingly, asymmetry information can be reduced the company makes financial reports then investors acknowledge the performance of management. signalling theory according to godfrey et al (2010), signaling theory is done when managers provide information voluntarily to investors to help in decision making. if the manager has high expectations of the company's growth rate in the future, then the manager will give a signal to investors through company information that is publicly disclosed in this case through financial statements. signaling theory is focused on communication to investors about positive and negative information that occurs in the company. besides, there are 4 elements in signaling theory such as signaling, signal, receiver, and feedback. signaller is management that has information about the company. signal is a form of communication that contains positive or negative information from a signaller. receiver is a signal receiver like an investor. receiver will observe and interpret the signal given. feedback is sent from the receiver to the signaler in response to the signal given (connelly et al, 2010). hypothesis development tax avoidance is an act of utilizing a tax gap (gray area) through transactions that can reduce the tax burden and are legal. however, tax avoidance can reflect the flow of information between management and shareholders is not good and can cause not transparent information in the company. management can act opportunistically and not according to what shareholders want. this represents the existence of poor governance in the company. also, based on the signaling theory with the existence of tax avoidance can be biased towards signals on financial statements, especially reports on company profits and management performance, which can influence investor decisions. investors can assume is the result of taxation and does not reflect the actual profit on the company. the statement above is in line with research by hanlon and slemrod (2009) and mukhlasin and annisa (2018), there is a negative market reaction to companies that avoid tax, then tax avoidance will reduce the quality of income information according to investors' perceptions. according to investors, tax avoidance will reduce the quality of revenue information, reflect poor corporate governance, lack of transparency, and incur agency and legal costs. then the costs incurred are greater than the tax savings made. based on the results of previous studies, the first hypothesis in this study is as follows: hypothesis 1 : tax avoidance has a negative effect on earning response coefficient the influence of tax avoidance, foreign direct investment, and capital intensity towards earning response coefficient 41 companies with foreign direct investment are financially established companies because able to invest in foreign countries with large capital costs. in general, foreign direct investment is carried out in countries with a lot of resources but are cheaper than the country of origin so that the burden will be reduced but sales will continue and company profits will increase, so this can affect the erc. this statement is proven by the research of sekhri and haque (2015) found a positive influence between foreign direct investment in the development of the stock market. with foreign direct investment, it is considered to be able to improve the economy, provide opportunities for industries to improve technology, access to global managerial skills, optimal utilization of human resources and natural resources, and global competitive advantage with greater efficiency. therefore, a company with foreign direct investment will improve the quality of the company's profit because it reflects the company's actual profit. then companies with foreign direct investment can be a signal to investors that the company has good performance. based on the description above, the hypothesis proposed is: hypothesis 2 : foreign direct investment has a positive effect on earning response coefficient capital intensity reflects the efficiency of a company using assets to generate sales. with the high level of capital intensity, the costs incurred by the company will be even higher. but on the other hand companies with high capital intensity show an increase in product quality and save production time. then company earnings can increase. praet (2010) found that companies with high capital intensity can divest their assets when experiencing financial constraints and reflect management's confidence in future growth prospects. malik and shaheen (2012) stated that companies with high capital intensity can improve production quality and save production time. saji and harikumar (2014) stated that capital intensity had a positive effect on stock returns. besides, capital intensity can become an obstacle for a new company, especially the industrial subsector that requires special equipment or technology such as pharmaceuticals and automotive. companies will find it difficult to use production equipment for other uses as well as it is difficult to recast, so the company will consider committing or buying the equipment. so that competitors will be less and stock returns will be higher. based on the signaling theory, investors will see companies with a high capital intensity that can increase company profits, so investors will invest in these companies. from the description above, the hypothesis proposed is: hypothesis 3 : capital intensity has a positive effect on earning response coefficient research methods data, population and sample the samples in this study are companies in the manufacturing sector listed on the indonesia stock exchange (idx) in 2017 2019. the exempted samples in this study were companies that lost, use foreign currencies (other than rupiah) in financial statements, and do not report financial statements from 2017 2019. referring to these three criteria then the sample is reduced by outliers, then the final sample obtained is 135 data. the study was conducted with tax avoidance, foreign direct investment, and capital intensity as the independent variable, while earnings response coefficient as the dependent variable. chandra, mukhlasin 42 definition and measurement of research variables erc is used as a proxy for earnings quality in financial statements. scott (2015) stated erc is the influence of unexpected earnings on cumulative abnormal return (car) which is shown through the slope coefficient in the regression of abnormal returns of stocks with unexpected earnings. erc calculates stock prices and accounting profits, which are reflected in cumulative abnormal returns and unexpected earnings. a low erc value reflects information on earnings that is less informative for investors in making decisions, whereas a high erc value shows information on quality earnings reflected in financial statements then can be used for decision making. in this study, erc calculated monthly. based on scott (2015), erc will be calculated in the following steps: i. calculate cumulative abnormal return (car) 𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 = σ𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 where, 𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 : cumulative abnormal return of stock i on period t 𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 : abnormal return of stock i on period t a. calculate abnormal return (ar) 𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 = 𝐶𝐶𝑖𝑖𝑖𝑖 − 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 where, 𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 : abnormal return of stock i on period t 𝐶𝐶𝑖𝑖𝑖𝑖 : actual return of stock i on period t capm : expected return of stock i on period t b. calculating the expected return (capm) 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 = 𝐶𝐶𝑓𝑓 + 𝛽𝛽(𝐶𝐶𝑚𝑚 − 𝐶𝐶𝑓𝑓) where, capm : expected return of stock i on period t 𝐶𝐶𝑓𝑓 : returns obtained from securities with free risk ꞵ : systematic risk of stock i relative to the index 𝐶𝐶𝑚𝑚 : return on the market c. calculate ꞵ (beta) 𝛽𝛽 = 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶 ( 𝐶𝐶𝑖𝑖, 𝐶𝐶𝑚𝑚) 𝜎𝜎2(𝐶𝐶𝑚𝑚) where, ꞵ : systematic risk of stock i relative to the index 𝐶𝐶𝑖𝑖 : returns obtained from stock i 𝐶𝐶𝑚𝑚 : returns on the market (associated with cspi) σ2 : variants of returns on the market (cspi) d. calculate actual return (𝐶𝐶𝑖𝑖𝑖𝑖) 𝐶𝐶𝑖𝑖𝑖𝑖 = 𝐶𝐶𝑖𝑖 − 𝐶𝐶𝑖𝑖−1 𝐶𝐶𝑖𝑖−1 where, 𝐶𝐶𝑖𝑖𝑖𝑖 : actual return of stock i on period t 𝐶𝐶𝑖𝑖 : the company's stock price in the period t 𝐶𝐶𝑖𝑖−1 : the company's share price in the period t-1 ii. calculate earning response coefficient from simple linear regression between car and eu 𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 = 𝛼𝛼0 + 𝛼𝛼1𝑈𝑈𝑈𝑈𝑖𝑖𝑖𝑖 + 𝜀𝜀𝑖𝑖𝑖𝑖 where, 𝐶𝐶𝐶𝐶𝐶𝐶𝑖𝑖𝑖𝑖 : cummulative abnormal return of stock i on period t α : a constant 𝑈𝑈𝑈𝑈𝑖𝑖𝑖𝑖 : unexpected earnings of the company i in the period t 𝜀𝜀𝑖𝑖𝑖𝑖 : component error the influence of tax avoidance, foreign direct investment, and capital intensity towards earning response coefficient 43 a. calculate unexpected earnings (ue) 𝑈𝑈𝑈𝑈𝑖𝑖𝑖𝑖 = (𝑈𝑈𝑖𝑖𝑖𝑖 − 𝑈𝑈𝑖𝑖,𝑖𝑖−1) 𝑈𝑈𝑖𝑖,𝑖𝑖−1 where, 𝑈𝑈𝑈𝑈𝑖𝑖𝑖𝑖 : unexpected earnings of the company i in the period t 𝑈𝑈𝑖𝑖𝑖𝑖 : earnings of the company i in the period t 𝑈𝑈𝑖𝑖,𝑖𝑖−1 : earnings of the company i in the period t-1 tax avoidance is generally defined as an explicit tax reduction. tax avoidance can be considered as a form of legal tax planning strategy. besides tax avoidance, tax evasion is also another form of tax planning but illegal (hanlon and heitzman, 2010). tax avoidance is accomplished by utilizing the tax gap (gray area) through transactions that can reduce the tax burden. in this study, tax avoidance will be calculated in 2 steps: i. researcher will use an effective tax rate that is with the formula : 𝑈𝑈𝐸𝐸𝐶𝐶 = 𝐼𝐼𝐼𝐼𝐼𝐼𝐶𝐶𝐼𝐼𝐼𝐼 𝐸𝐸𝐶𝐶𝑇𝑇 𝑈𝑈𝑇𝑇𝐸𝐸𝐼𝐼𝐼𝐼𝐸𝐸𝐼𝐼 𝑁𝑁𝐼𝐼𝑁𝑁 𝐼𝐼𝐼𝐼𝐼𝐼𝐶𝐶𝐼𝐼𝐼𝐼 𝐵𝐵𝐼𝐼𝐵𝐵𝐶𝐶𝐶𝐶𝐼𝐼 𝐸𝐸𝐶𝐶𝑇𝑇 ii. after getting the effective tax rate, the researcher will do the following calculation : 𝐸𝐸𝐶𝐶𝑇𝑇 𝐶𝐶𝐶𝐶𝐶𝐶𝐴𝐴𝐴𝐴𝐶𝐶𝐼𝐼𝐼𝐼𝐼𝐼 = 1 𝑈𝑈𝐸𝐸𝐶𝐶 foreign direct investment (fdi) is an investment made by a home country company to a host country with a long-term goal. the existence of fdi provides benefits such as economic growth, expanding employment, and increasing investment. according to park et al (2016), companies with foreign direct investment have overseas subsidiaries. for this research, foreign direct investment is a dummy variable, where if a company has foreign direct investment, it will be given a point of 1 and if otherwise it will be given a point of 0. capital intensity describes the efficiency of a company's performance by looking at the use of assets (in the form of fixed assets and inventories) in generating revenue. noor et al (2010) state that capital intensity is defined as the ratio between fixed assets such as tools, machines, and various properties against total assets. this ratio reflects how the size of the company's assets is invested in fixed assets. according to lanis and richardson (2013), capital intensity can be calculated by : 𝐶𝐶𝐶𝐶𝐶𝐶𝐼𝐼𝑁𝑁𝐸𝐸 = 𝐸𝐸𝐶𝐶𝑁𝑁𝐶𝐶𝑇𝑇 𝐹𝐹𝐴𝐴𝑇𝑇𝐼𝐼𝐴𝐴 𝐶𝐶𝐸𝐸𝐸𝐸𝐼𝐼𝑁𝑁 𝐸𝐸𝐶𝐶𝑁𝑁𝐶𝐶𝑇𝑇 𝐶𝐶𝐸𝐸𝐸𝐸𝐼𝐼𝑁𝑁 this research used 3 control variables so independent variable research on the dependent variable is not affected by other factors outside this research which, total assets, return on assets (roa) and debt to equity (der). total assets are the first control variable used in this study. total assets are proxied as the size of a company. the total assets are obtained from the annual financial statements reported by the company. return on assets (roa) reflects the effectiveness of management in generating profits with existing assets. roa is obtained by the formula: 𝐶𝐶𝑅𝑅𝐶𝐶 = 𝑁𝑁𝐼𝐼𝑁𝑁 𝐼𝐼𝐼𝐼𝐼𝐼𝐶𝐶𝐼𝐼𝐼𝐼 𝐶𝐶𝐵𝐵𝑁𝑁𝐼𝐼𝐶𝐶 𝐸𝐸𝐶𝐶𝑇𝑇 𝐸𝐸𝐶𝐶𝑁𝑁𝐶𝐶𝑇𝑇 𝐶𝐶𝐸𝐸𝐸𝐸𝐼𝐼𝑁𝑁𝐸𝐸 chandra, mukhlasin 44 debt to equity (der) shows the company's ability to pay long-term debt. der is obtained by the formula: 𝐷𝐷𝑈𝑈𝐶𝐶 = 𝐸𝐸𝐶𝐶𝑁𝑁𝐶𝐶𝑇𝑇 𝐷𝐷𝐼𝐼𝐷𝐷𝑁𝑁 𝐸𝐸𝐶𝐶𝑁𝑁𝐶𝐶𝑇𝑇 𝑈𝑈𝐸𝐸𝐸𝐸𝐴𝐴𝑁𝑁𝐸𝐸 result and disccusion analysis of the data used in this study consisted of descriptive statistical analysis and multiple linear regression analysis and processed with spss 22.0. descriptive statictics analysis descriptive statistical analysis provides an overview of the data in research that can be seen with the average value (mean), standard deviation, maximum value (maximum), minimum value (minimum) and variance. the test results in this study can be seen in table 1 below: tabel 1 descriptive statistical test results erc :earning response coefficient; taxavd : tax avoidance; ci : capital intensity; roa : return on asset; der : debt to equity; ta : total aset source : computed by the author multiple linear analysis tabel 2 analysis results variable b sig. vif tolerance glesjer taxavd 0,00 0,945 1,030 0,970 0,138 fdi 0,009 0,027 1,130 0,885 0,904 ci 0,033 0,002 1,079 0,927 0,862 k-s test 0,200 f value 2,295 sig. (anova) 0,039 adjusted r square 0,055 durbin watson 2,024 n 135 source : computed by the author the influence of tax avoidance, foreign direct investment, and capital intensity towards earning response coefficient 45 based on data from table 2, the results of the kolmogorov-smirnov one-sample show a significance value of 0.200. the significance value is greater than the predetermined significance value of α = 0.05 (5%). this shows the research is normally distributed. it can be seen the tolerance value of taxavd, fdi, ci, roa, der and ta is greater than 0.10 and the vif value is smaller than 10. from these results it can be concluded, there are no symptoms of multicollinearity on the independent variables. the durbin-watson value is 2,024, with a sample of 135 (n = 135) and independent and control variables totaling 6 (k = 6). with a significance value set of 0.05. then obtained dl value of 1.6272 and du value of 1.8125. therefore there is no autocorrelation in this study (1, 8125 <2.024 <2.1875). in table 2, the significance value of the glesjer test, namely tax avoidance, foreign direct investment and capital intensity is greater than the significance value set at 0.05. then the independent variable does not experience symptoms of heteroscedasticity. then there is no heteroscedasticity on the independent variables. adjusted r square of 0.055 which means the independent variable can explain or influence 5.5% of the dependent variable. while the remaining 94.5% (100% 5.5%) is explained by other variables outside this research model. in the anova test indicated by an f value of 2.295 with a significant value of 0.039 < predetermined significance value of 0.05. therefore, the independent variables together have an influence on the dependent variable. the effect of tax avoidance on earnings response coefficient can be seen with a significance value of 0.945 and a regression coefficient of 0.000. when compared with the predetermined significance value, the significance value of tax avoidance is greater than 0.05 (α = 0.05). this shows that tax avoidance does not affect earnings response coefficient. therefore, first hypothesis that states tax avoidance has a negative effect on the earnings response coefficient is rejected. the results of this study are not in line with research by hanlon and slemrod (2009) and research by mukhlasin and annisa (2018), which revealed a negative influence between tax avoidance on firm value. this happens because, tax avoidance is considered to reduce the quality of income information, or cause asymmetry information based on investor perceptions. but the results of this study are in line with research by desai and dharmapala (2009), tax avoidance has no effect in increasing company value. this happens because of the tendency of investors to consider investing in companies whose profits are stable or high, and not based on the amount of tax paid by the company. also other factors are more considered such as the size of the company, the level of managerial ownership, and institutional ownership of the company. and the practice of tax avoidance is considered in accordance with tax regulations (legal). therefore, whether or not tax avoidance is carried out by a company does not affect an investor's decision to invest. then, investors will not withdraw their investment or not invest even if the company is avoiding taxes or not. thus, there is no effect between tax avoidance on the earning response coefficient. the significance value of foreign direct investment obtained is 0.027 with a coefficient of 0.009. this significance value significantly influences the level of 0.10 (α = 0.10). then, companies with foreign direct investment give a positive signal to investors, in other words the second hypothesis is accepted. this research is in line with sekhri and haque (2015) which proves that foreign direct investment improves economy, technology, global managerial skills, optimal utilization of human resources and natural resources, and global competitive advantage with greater efficiency. also, companies with foreign direct investment are financially well-established because they are able to invest in foreign countries with high capital costs. foreign direct investment is also usually done in countries that have cheaper chandra, mukhlasin 46 resources. therefore this is expected to increase company profits. then investors can think of this as a signal that the company has a good performance to generate profits in the long run. test on capital intensity shows a significance value of 0.002 smaller than the predetermined significance value of 0.05 (α = 0.05), and has a coefficient of 0.33. then the third hypothesis in this study which states that there is a positive influence between capital intensity on earnings response coefficient is accepted this research is in line with research by praet (2010), companies with high capital intensity can divest their assets when financial constraints occur. also, large investments in capital intensity reflect management's confidence in investment opportunities and growth prospects for the company in the future. malik and shaheen (2012) mention companies with high capital intensity can improve production quality and save production time. saji and harikumar (2014) which stated capital intensity could be an obstacle for new companies for an industrial sector, especially sectors that require special equipment or technology such as pharmaceuticals and automotive. new companies will find it difficult to commit or buy equipment for production or factories because they cannot be used for other uses and are difficult to sell. then, competitors will be less and stock returns will be higher. accordance with previous studies, companies with high capital intensity can be considered as a signal to investors that the company is optimistic about the prospects in the future, in addition to increasing production productivity by saving time and improving product quality. conclusion and recommendations this study aims to determine the effect of tax avoidance, foreign direct investment and capital intensity on earnings response coefficient. based on statistical testing,multiple linear regression analysis and the discussion described above it can be concluded that foreign direct investment and capital intensity have a positive effect on earnings response coefficient. therefore, if a company makes a foreign direct investment and has a high capital intensity, the profit quality of the company is good. this can make investors interested in investing in companies so that the value of shares and stock returns will increase. while tax avoidance has no effect on earnings response coefficient, because investors are more concerned with corporate profits than the amount of tax paid by companies and there are other factors that investors consider more to invest such as company size, managerial and institutional ownership. the recommendation for further research is to add good corporate governance variables. recommendations for further research are adding variables such as good corporate governance and company size. in the study of desai and dharmapala (2009), stated tax avoidance can affect earnings response coefficient if it has good corporate governance. besides, the size of the company can also be added as a research variable because large companies are considered to better maintain the image in the eyes of the public so that they would consider doing tax avoidance more. references chen, x., hu, n., wang, x. (2013), tax avoidance and firm value: evidence from china, nankai business review, 5, 25 – 42. connelly, b. l., certo, s. t., ireland, r. d., reutzel, c. r. (2011). signalling theory: a review and assessment. journal of management, 37(1), 39–67. the influence of tax avoidance, foreign direct investment, and capital intensity towards earning response coefficient 47 desai, m. a., dharmapala, d. (2009), corporate tax avoidance and firm value. the review of economics and statistics, 91(3), 537-546. elmasr, h. (2007), capital intensity and stock returns, journal of investment strategy, 2(1), 61-66. godfrey, j., hodgson, a., tarca, a. (2010), accounting theory (7th edition), australia, john wiley & sons australia. hanlon, m., slemrod, j. (2009), what does tax aggressiveness signal? evidence from stock price reactions to news about tax shelter involvement, journal of public economics, 93, 126–141. jensen, m.c., meckling, w.h. (1976), theory of the firm: managerial behavior, agency costs and ownership structure, journal of financial economics, 3(4), 305-360. malik, q.a., sheheen, s. (2012), the impact of capital intensity, size of firm and profitability on debt financing in textile industry of pakistan, interdisciplinary journal of contemporary research in business, 3(10), 1061-1066. mukhlasin., annisa, m. (2018), investor perception of tax avoidance and quality of earnings information, research journal of finance and accounting, 9(12), 7278. noor, r.m., fadzillah, s.m., mastuki, n.a. (2010), corporate tax planning: a study on corporate effective tax rates of malaysian listed companies, international journal of trade, economics and finance, 1(2), 189 – 193. park, s.j., park, w.j., sun, e.j., woo, s. (2016), is foreign direct investment effective from the perspective of tax avoidance? an analysis of tax avoidance through the international transfer pricing behaviors of korean corporations, the journal of applied business research, 32(3), 917 – 933. praet, a. (2010), voluntary firm restructuring: why do firms sell or liquidate their subsidiaries?, ann finance, 7, 449-476. rhee, s.g., wang, j. (2009), foreign institutional ownership and stock market liquidity: evidence from indonesia, journal of banking & finance, 33, 1312 – 1324. richardson, g., lanis, r. (2013), corporate social responsibility and tax aggressiveness: a test of legitimacy theory, accounting, auditing & accountability journal, 26(1), 75-100. saji, t.g., harikumar, s. (2014), industry dynamics in stock returns: evidence from indian equity market, south asian journal of management, 21, 134 – 151. scott, w.r. (2015), financial accounting theory (7th ed.), ontario, prentice hall canada inc. sekhri, v., haque, m. (2015), impact of foreign investments on indian stock market an empirical study, asian journal of research in banking and finance, 5, 168185. microsoft word apostoaie constantin marius_eng.doc tax evasion causes and prevenience or rebutment way of tax dodger phenomenon corina nichitcin, alecu russo balti state university, republic of moldova abstract tax evasion phenomenon, having negative impact on many levels, must be constantly pursued in order to minimize tax circumvention and control section in the issue of tax fraud. from international theory and experience it is known that normal functioning of market economy is conditioned by promotion of certain efficient policies and adequate legislation implementation. so, as republic of moldova is no exception among countries where tax evasion is, the study of this subject is up-to-date and it is required for presenting these problems at national and international levels. keywords tax evasion, tax elusion, tax fraud, tax facilitations, taxes, assessments, fiscal control, legislation, education tax, liability, revenue authority jel code: h26 tax evasion theoretical concepts tax evasion is a complex phenomenon that manifests as a taxpayer reply at its constraint action imposed by the state and it has economic, social, political, moral, general or specific causes which are rooted in the characteristics of the analyzed period. human nature has always tended to place firstly public interest then the private one. it is rather inclined to consider tax evasion as a prejudice than a legitimate contribution to public expenditure and to envisage worse that who wants to reduce patrimony. collation of these interests increases the appearance of a new reality that of persons’ avoidance from participating in state revenues formation. therefore, tax evasion inheres avoidance phenomenon by all means, integral or partial honouring of taxes, assessments, contributions and other liabilities of natural and legal persons resident and no resident, towards state budget, local budgets. it is true that the term acquired this significance during last decades, but at its entry, particularly in inter-war period, tax evasion was used in a restrict acceptance being identified with tax fraud. in this context, it is remarkable tax evasion type’s determination in relation to laws in force. we distinguish tax evasion or so-called in treatises tax elusion, and illegal tax evasion considered tax fraud. tax evasion phenomenon is presented schematically in the figure below: studies and scientific researches economic edition, no. 15, 2010 108 figure. 1. tax evasion source: g. ulian, o. cuzmina (2007) from those presented in the figure above, it is noticeable that tax elusion represents integral or partial taxes non-payment without qualifying it as a contravention or infraction while tax fraud means taxes non-payment by laws in force contravention. tax evasion causes tax evasion phenomenon has a negative impact from different perspectives. tax nonpayment is a serious state problem in west. firstly, state programs financing is reduced because of insufficient budget resources. secondly, those who do not pay taxes are in a more favourable situation to the honest payers in terms of market competition. it determines tax evasion of the other subject of economical activity. thirdly, in terms of tax contravention spread that causes part of the budget revenue deficit, the state may offset these resources by introducing new assessments and tax raises that condition chain reaction. the main tax evasion causes may be the following: tax payer reaction to fiscal burden; imperfection of fiscal control department; comparison of tax payment and non-payment consequences; unawareness and ignorance of tax law; the erroneous interpretation and application, even abusive of tax laws; inobservance by economic agents of regulations concerning evidence organization of patrimony, incomings, expenditures and financial results. prevailingly, there are situations when accounting is entrusted to lays, to people without necessary training and experience or to those who did not assimilate new regulations; illegal work interpreted as forms of activity on one’s own account, without authorization and so-called hack work which due to its hidden character, balks of fiscal control. these activities occur oftener in trade and agriculture; the imperfection of tax laws; insufficient collaboration of the control apparatus with the other state institutions; tax evasion tax elusion legal tax evasion tax fraud illegal tax evasion circumstances forms peculiarities of determination method of taxable object; tax facilities; imperfection of legislation. illegal development of activities; evidence falsification. studies and scientific researches economic edition, no. 15, 2010 109 the existence of non-advanced control structures deprived of the tax evasion fight ability practiced in different ways; insufficient stimulation of the tax control apparatus, non-correlation of the salary level to social work importance; an inland revenue relatively raised to common taxpayer possibilities; the insufficiency of tax and civil education. in these circumstances it is worth mentioning that the reduced level of tax liability allowance generates a repulsive taxpayer attitude and it tends to avoid, to ignore, to decry tax laws and to practice tax evasion on the various ways and means. the result of fiscal control in the republic of moldova taking into account that “the probability of achieving an event is the ratio between the number of positive cases and the number of possible cases” and analyzing the data of the state tax service, probability calculations of tax evasion detection in 2008 in the republic of moldova is 50.36 %. the detection probability registers different values depending on the type of controls carried out. table 1. analysis of tax controls carried out in 2008 (source: state tax service report, 2008) after tax control accomplished in 2008 sanctions of 94728.3 thousands lei were inflicted. therefore, cases of tax contraventions were registered. the adopted decisions improve continuously and the national public budget revenues increase. measures of tax evasion prevention and rebutment fiscal control (units) excises, taxes (thousand lei) name index t ot al ly ac co ru pl is he d pe na lit ie s (o ut of pr ev io us ) d et ec tio n pr ob ab ili ty , % t ot al ly ad di tio na lly ca lc ul at ed af te r c on tr ol in cl ud in g de la y ta x in cr ea se applied fiscal sanctions (thousand lei) spot fiscal controls verification method inclusively 49023 24689 50,36 106367.3 15043.3 94728.3 total 5323 4099 77,01 55454.3 8271.5 41512.9 economic agents exclusion inclusively 914 362 39,61 244.8 56.2 209.7 thematic 12758 6645 52,1 47516,8 6300,6 25243,9 repeated 38 30 78,95 277,5 49,2 814,7 active 17478 8189 46,85 18,1 1,2 21333,7 by opposition 2505 150 5,99 781,2 129,6 831,8 by chamber checking 9119 4847 53,15 1646,1 209,4 4231,4 other types 1802 729 40,46 673,0 81,5 760,4 studies and scientific researches economic edition, no. 15, 2010 110 authority’s attitude has an important role in the process of taking taxpayer’s decision refusing the submission to the legal norms looking for legal possibilities of paid taxes diminution or choosing the “escape option” in “underlying economy’. the efficiency of rebutment measures of “underlying economy” is determined decisively by the economical situation and its development perspectives. for a certain taxpayer the escape from the abovementioned sector is connected with great expenditure, moreover, once paying the assessments according to legal norms, he “comes to light”, but his business partners are also observed. analyzing this problem, we may state that in countries with transition economy, fiscal systems which function do not always assure the incoming revenues from local budgets of those regions where economical activity actually occurs. that’s why the idea concerning the determination of tax payment arrangement by the enterprises subsidiary and the change of taxpayer address according to the place of production sector and actions. a well-defined notion of benevolence and of a religious activity organization for taxing is necessary to be planned at a legal level. it is required to forbid individual tax facilities for increasing the tax system neutrality. the enlargement of the preventive tax control field constitutes a main condition for reducing the number of tax contravention. the preventive complex of measures offers consulting and methodical help to taxpayers, the publication of tax legislation modifications, the publication of articles referring to tipical and special contraventions of tax legislation, as well as the information about the legal arbitration practice in this field. it is also required to use control by making a poll and transferring the permanent control on the second plan. besides, there are other methods of tax contraventions rebutment which are worth mentioning: the assignation of a proportion that tends to an optimization between salaries and stimulants for fiscal apparatus financial incentive; the development of staff training system referring to the tax evasion prevention, identification and rebutment; the improvement of services for taxpayers by offering tax assistance; the identification of all taxpayers who fall under tax laws incidence; the correct and complete identification of taxable things; the confiscation of the assets or of the undeclared valuable goods etc. the diminution of tax evasion phenomenon to the level that keeps it under control is a complex process which supposes disciplinary approach and the implementation of legislative, organizational, social and psychological measures that may assure the improvement of the business milieu and to contribute to the raising of volunteer conformation level in the process of liabilities payment to the general consolidated budget. in this context, it is important the taxpayers instruction by introducing fiscal training lessons that would give basic knowledge about the tax role and contraventions at which are submitted in case of tax non-payment or abstraction. therefore, the international tax practice concludes that a modern tax system should also inform and teach taxpayers about their liabilities in tax declarations elaboration, keep right note of revenues and expenditure from the activity nature, penalties and sanctions which are implemented to those who break the laws. finally, we may conclude that tax evasion is the logic issue of an imperfect legislation for which rebutment it is not required to establish some drastic sanctions, but it should be effectuated an efficient and strict tax control. a viable legislative system and, first of all, a fiscal education of citizens should be implemented. bibliography 1. (2008) în economiile – studies and scientific researches economic edition, no. 15, 2010 111 2. iachim i., darie, v. (2008) . in: revista econo – 3. craiova 4. 5. 6. raportul privind activitatea serviciului fiscal de stat pentru anul 2008 7. www.fisc.md studies and scientific researches economic edition, no. 15, 2010 112 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 30, 2019 http://sceco.ub.ro 45 business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? zrakpa melaine ouoya université félix houphouët boigny abidjan ouoyamelaine@yahoo.fr abstract many studies have revealed the importance of taking the ex post and former poor into account in designing sustainable poverty reduction policies. with data from the 2015 household standard of living survey (env2015), we use the chaudhuri, jalan and suryahadi model (2002) to measure the vulnerability to poverty of rural households in côte d’ivoire. our work reveals that 34% of households are vulnerable while 25% are poor. the analysis of the influence of certain factors on this vulnerability was based on a tobit model. we come to the conclusion that farm and trade households are more vulnerable than those in industry and services. also, households with a head of at least secondary education are less vulnerable than those whose head is at most at the primary level. finally, contrary to many studies, we find that access to credit has a bad influence on the vulnerability of rural households to poverty. the origin and use of these rural credits would explain this last relationship. keywords vulnerability; rural; credit; business sector; côte d’ivoire jel classification c13; i21; r20 introduction the socio-economic environment of developing countries tends to link the social, economic and demographic characteristics of rural households to the possibility for them to remain or to fall into poverty in the near future. these characteristics tend to influence the ex ante poverty of these households given the shocks and risks they face or will face. it is a dynamic conceptualization of poverty, and hence of vulnerability to poverty, which aims to determine the influence of risk and shocks on the future status of household poverty in order to provide a “critical overview to policymakers” (ajay & rana, 2005). thus, poverty reduction policies must now take into account both ex post poverty reduction measures and also ex ante poverty prevention actions in order to help and assist those who are vulnerable to shocks so that they do not fall into poverty (azam & imai, 2009). novignon (2010) shows that poverty and vulnerability to poverty are independent concepts. thus policies directed towards poverty reduction need to take into account the vulnerability of current non-poor households. the dynamic dimension of poverty that uses risk has attracted interest from the economic literature. thus, pioneering works like those of chaudhuri (2003) and christaensen and subbarao (2005) define vulnerability as the probability of falling into poverty in the near future while ligon and schechter (2003) present it as a low expected utility. tesliuc and lindert (2004), referring to consumption, measure it as an not covered exposure to risk. also, based on these pioneering works, much work has focused on an assessment of vulnerability to poverty and identification of its determinants (azam & imai, 2009, calvo & dercon, 2013). this interest is linked to the fact that traditional measures of poverty do not indicate the degree of risk for business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 46 households to become or remain poor. they can therefore be misleading and misguided in the context of implementing poverty reduction policies (bah, 2013). according to the world bank social risk management framework, these policies are linked to three types of risk management strategies: prevention, mitigation and adaptation (holzmann & jorgensen, 2000). despite the fact that thevulnerability is an emerging concept in the economic literature, there is an insufficient number of case-specific studies of the vulnerability of rural households in developing countries. in addition, the case of the ivorian economy deserves particular the attention within the global model of studying the poverty situation of developing countries. indeed, after independence in 1960, this country has experienced a long period of relative growth and prosperity that many analysts called the ivorian “economic miracle”. this growth was supported by commodity prices (coffee and cocoa in particular) in the international market. unfortunately, in the early 1980s, while some developing economies began a phase of relative growth, the fall in commodity prices led the ivorian economy into a long phase of recession, accentuated by the sociopolitical turmoil of the 1990s. the economic growth after the 1994 devaluation increased from 5.7% in 1997 to -2.7% in 2000, and this downward trend continued in subsequent years despite the lull and the slight recovery in 2001. this economic recession, coupled with a socio-political crisis, had a negative impact on the living conditions of households. indeed, since 1985, côte d’ivoire has carried out several surveys (household living standards survey 1985, 2002, 2008 and 2015) to monitor the evolution of poverty over time. the 1985 survey set the incidence of poverty in côte d’ivoire at 10% and retained 75,000 cfa per individual and per year as the national poverty line. it is this threshold that is updated every year to obtain the 2015 poverty line of 269,000 fcfa. from 1985 to 2008, poverty increased sharply from 10% to 48.9%, despite a decline in the period 1995 to 1998 following the devaluation of the franc cfa. in a recent period, that is, from 2008 to 2015, there is a decline in poverty whose incidence has dropped from 48.9% to 46.3%. according to env2015, rural areas are the main provider of poor people in côte d’ivoire. in fact, the incidence of poverty is 56.8% in rural areas compared to 35.9% in urban areas. however, rural poverty is declining while it is increasing in urban areas. to date, thanks to the normalization of the socio-political situation and the resumption of economic activities, growth has been noted. the completion point of the hipc initiative, largely conditioned by the implementation of several reforms, was achieved in 2012. the country has thus benefited from a significant reduction in its external debt, the amount of which is estimated at around fcfa 6,500 billion. although surveys have been regularly conducted by competent institutions to assess the level of ex post poverty of households in côte d’ivoire, the assessment of ex ante poverty, ie vulnerability to poverty, has not been of real interest, despite the many shocks that households have faced during these recurring crisis. it is therefore necessary to focus on ex ante poverty if it is envisaged to design sustainable poverty reduction strategies in côte d’ivoire, hence the value of conducting this research. the purpose of this work is to contribute to the design of sustainable poverty reduction strategies in côte d’ivoire. this research will be conducted as follows: the first section presents the literature review while the second one presents the current poverty situation of the country. the third section reviews the methodology used in presenting the data and the analysis model. the fourth section presents the results of the econometric analysis and the related discussions. the last section will conclude and make policy recommendations for reducing poverty and vulnerability to poverty among rural households in côte d’ivoire. ouoya 47 review of literature in the existing literature, income or consumption expenditure measured over short periods of time (say one year) have been viewed as proxies for the material welfare of households. however, economists recognize that the feeling of well-being in the household depends not only on average income or expenditure, but also on risks, whether idiosyncratic (relating to an individual) or systemic (relating to to an entire community). it is therefore to take into account the risk inherent in the lives of households that researchers have oriented their work towards the study of vulnerability to poverty (jha et al, 2009). chaudhuri et al (2002) defined vulnerability to poverty as the “ex ante risk that a household will be poor in the future, regardless of its current state of well-being”. an attractive definition of vulnerability to poverty is “the propensity for welfare to suffer a significant shock, bringing the household below a socially defined minimum level” (alwang, siegel & jorgensen, 2001). although this definition reflects the spirit of what we mean by vulnerability to poverty, it needs to be more precise if we want to measure vulnerability. three points require clarification. first, what is meant by “welfare shock”? the measure of well-being most commonly used by economists in this context is consumption per individual (or adult equivalent), although other measures such as income may be used instead. a “shock” of well-being is therefore generally measured as a change in consumption per individual. the shock could be negative or positive, although we are typically affected by shocks in the more traditional sense of harmful events. by focusing on consumption rather than income or assets, we implicitly allow households’ coping mechanisms to work. for example, consider a village hit by drought every few years. households, anticipating periods of drought, store grain in good years for use in bad years. if we use income as a measure of well-being, we will overestimate household welfare in good years and underestimate it during years of drought. by using consumption as an indicator of well-being, we enable households to respond. second, what “socially defined minimum level” of well-being is appropriate? here we generally use a poverty line. studies of vulnerability to poverty generally use an absolute poverty line. third, how can we measure the “propensity to suffer a major shock” from being poor? a good practical way to measure vulnerability is the probability of being poor the following year (chaudhuri, jalan & suryahadi, 2002), or in the next few years (pritchett, shryahadi & sumarto, 2000). but how high must this probability of being poor be to enable us to consider the person (or household) as vulnerable? if i have a 1% probability of being poor next year, am i vulnerable? or 10 percent? or 50 percent? the line between those who are vulnerable to poverty and those who are not is arbitrary, but researchers generally use one of two thresholds: • a probability of being poor by 50%. in this case, a household has at least an equal chance of being poor next year. these households are sometimes called “very vulnerable”. • a probability of being poor from p0 (where p0 is the incidence of poverty). so, if your probability of being poor is higher than p0, you could be considered vulnerable by this measure. indeed, this means that you are more likely than the typical household to be poor in the next period. households whose probability of being poor is greater than p0 but less than 50% are sometimes classified as “low vulnerability”. households that are less likely to be poor than p0 are sometimes referred to as “non-vulnerable”, but this label should not be taken literally because they are likely to be in poverty the following year (or in the next few years). the probability of being poor increases as the time horizon gets longer; a person with a 50% probability of being poor next year may have a 75% probability of being poor in at least one of the next two years and a 87.5% probability of being poor in at least one of the next three years. business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 48 following the presentation of the instruments for measuring vulnerability to poverty, many studies have set themselves the objective of measuring households’ vulnerability to poverty and then identifying its determinants. novignon (2012) after estimating the vulnerability to household poverty in ghana, examined the effect of various socioeconomic characteristics on this vulnerability. his results showed that household health status is a determinant of vulnerability to poverty, and this finding provides empirical evidence for grossman’s “health capital” theory (1972a). according to this theory, health is in itself a resource that helps people improve their well-being, as healthy individuals spend much more time working and less in poor health. similar findings were found by azam and imai (2009) who concluded that in bangladesh, households without education or farming households are probably the most vulnerable to poverty. in the same vein, novignon (2012) showed that households headed by educated chefs are less vulnerable to poverty. these studies are in line with those of ligon and schechter (2003) who found that household health status, household size and educational attainment significantly influence vulnerability to poverty and that households headed by a man are less vulnerable to poverty. the works of jha et al (2009) in fiji have highlighted the fact that the distribution of vulnerability differs significantly from the distribution of poverty and that many non-poor have been found to be vulnerable to poverty. suryahadi and sumarto (2003) analyzed the influence of the indonesian crisis on household vulnerability and poverty. according to these authors, the crisis has led to a significant increase in the number of poor households that are vulnerable to poverty. the increase in the number of poor was mainly due to a large increase in the category of the chronically poor (those who are poor and vulnerable). novignon (2010) showed that about 56% of households in ghana are vulnerable while only about 28% are poor. the implication of this work is that poverty reduction policies must take into account the vulnerability of current non-poor households. milcher (2010) adapted the model of chaudhuri, jalan and suryahadi (2002) to analyze the vulnerability to poverty in nine countries of south-east europe and finds that vulnerability differs considerably from poverty because it affects a larger population facing risks. this work has concluded that policies to reduce or prevent poverty require additional targeting of vulnerable households. swain and floro (2008) studied the effect of shg (self-help group) participation on poverty and vulnerability and found that members of shg had a lower vulnerability than members of a control group. in addition, their study found that poverty contributes about 80 percent of household vulnerability, followed by overall risk. thus, in recent years, the analysis of vulnerability to poverty has been of particular interest to researchers. such comments are supported by the diversity of work whose objective is to assess vulnerability to poverty and / or identify its determinants. the targets of these different works have generally been the populations of developing countries. however, in the west african sub-region, little work has been conducted in this direction, like those of novignon (2010) and novignon (2012) on ghana. from the author’s knowledge, no vulnerability to poverty assessment study has been conducted in côte d’ivoire. it is to fill this gap that we are realising this analysis. the purpose of this work is to contribute to the reduction of poverty in rural côte d’ivoire. it will be for us to answer the following questions all relating to rural households in côte d’ivoire: i) are there more households vulnerable to poverty than poor households? ii) what are the influences of the education level and sector of activity of the head of household on the vulnerability to poverty of households? iii) does access to credit reduce vulnerability to household poverty? from these research questions, we emit the following research hypotheses: h1: households vulnerable to poverty outnumber poor ones; h2: households whose head has a high level of education are less vulnerable; ouoya 49 h3: households engaged in agriculture are more vulnerable than others; h4: households with access to credit are less vulnerable. following the enumeration of our research hypotheses, we present the situation of poverty in côte d’ivoire. state of poverty in côte d’ivoire at the end of independence, côte d’ivoire has experienced two successive decades of unprecedented growth. this growth largely based on the favorable price of cocoa and coffee on the world market, will stop abruptly in the 1980s due to the fall in prices of these products. the country began a long period of unfavorable economic conditions accentuated by successive social and political upheavals. it is at the dawn of this long phase of economic recession that the country will begin in 1985 its first survey on the standard of living of households. these four surveys (1985, 2002, 2008 and 2015) that have been conducted to date have revealed a gradual deterioration in the standard of living of households in côte d’ivoire. thus, the poverty ratio rose from 10% in 1985 to more than 32.6% in 2002 (env2002). moreover, with the scarcity of public resources, investments in basic social services (health, education, infrastructure etc.) have fallen considerably, leading to a decrease in the supply of these services. today, very few ivorian households have access to social services, which is likely to keep them in a sustainable situation of poverty. to this very dark image was added, from september 2002, the political-military crisis that shook the country for more than a decade. this crisis has not only accentuated the deterioration of the living conditions of households, but has also given rise to new phenomena such as the massive displacement of populations, the destruction of goods, tools of production, social infrastructures etc. not to mention the loss of life and the dislocation of family cells etc. the improvement of the macroeconomic framework and the easing of the social climate led to the conclusion of a three-year program supported by the extended credit facility covering the period 2009-2011. the effective resumption of financial cooperation led to a real gdp growth rate of 3.8% in 2009 and 2.4% in 2010. at the same time, gdp per capita has grown very slowly by 0.24% on average per year over the period 2004 to 2010. all these efforts will be once again thwarted by the impact of the post-election crisis of december 2010. in january 2011, the closure of the main bceao agency in abidjan the suspension of banking and export activities of the main agricultural products seriously affected the economic sector. for almost five months (december 2010 to march 2011), the main activities slowed down. the destruction and plundering of many infrastructure hampered production prospects leading to a 5.8% decline in economic growth. thanks to the normalization of the socio-political situation and the resumption of economic activities, economic growth has been revived and the completion point of the hipc initiative, largely conditioned by the implementation of several reforms, was achieved in 2012. the country has thus benefited from a significant reduction in its external debt of about cfaf 6 500 billion. as in previous years, the household standard of living survey (env2015) reveals that poverty is more pronounced in rural than in urban areas. in rural areas, the incidence of poverty is 56.8% compared with 35.9% in urban areas. in addition, the contribution of rural populations to poverty is 61.2% against 38.8% for urban populations. on the other hand, the evolution of poverty is contrasted from one milieu to another. in fact, while poverty is declining sharply in rural areas (from 62.5% in 2008 to 56.8% in 2015), it continues to grow in urban areas (24.5% in 2002, 29.5% in 2008 then 35.9% in 2015). there is therefore a transfer of poverty from rural areas to urban areas. business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 50 figure 1 spatial distribution of poverty in 2015 source: ins, env2015 in 2002, the year in which the socio-political crisis of 2002-2010 began, côte d’ivoire had four out of eleven regions for which more than half of the population was poor with more pronounced situations in rural areas. these were western (64.4% and 67.4% in rural areas), northeast (56.6% and 61% in rural areas), northwest (51.5% and 61% in rural areas) and central west (50.3% and 51.5% in rural areas). in 2008, after six years of crisis, this number rose to 8 out of the 11 strata of which the north (77.3% and 85.1% in rural areas), the west (63.2% and 67.8% in rural areas), the west center (62.9% and 70.7% in rural areas), the northwest (57.9% and 60.4% in rural areas), the north center (57% and 66.3% in rural areas), the center (56% and 65.7% in rural areas), the north east (54.7% and 59.2% in rural areas) and the central east (53.7% and 63.1% in rural areas). the mapping of regional levels of poverty shows that poverty is higher in the north-west border regions in the north-east (from tonkpi to bounkani) and lower in the border regions from east to south-west (going from gontougo to cavally). inland regions (non-frontier) have an intermediate level of poverty between these two extremes. thus, poverty is unequally distributed among the regions of côte d’ivoire. the level of poverty varies from 22.7% in the city of abidjan to 71.7% in the kabadougou region. figure 1 shows the distribution of poverty in the ivorian territory. table 1 presents the distribution of poverty according to the 2015 household living standards survey (env2015). this table shows that besides the city of abidjan, the least poor regions are the region of san-pedro (35.4%), the region of nawa (37.4%), the region of cavally and the autonomous district of yamoussoukro (39.4%). conversely, in addition to kabadougou, the poorest regions are folon (70.1%), bafing (69.2%), bagoué (68.5%) and tchologo (65.6%). in addition, more than half of the population is poor in 22 of the 33 regions of the study. ctr refers to the contribution of the region concerned to national poverty. thus, we see that abidjan, upper sassandra, gbèkè and tonkpi have the highest contributions to poverty. ouoya 51 table 1 poverty indices by region in 2015 strates ratio de pauvreté gap de pauvreté sévérité de pauvreté p0 ctr(%) p1 ctr(%) p2 ctr(%) ville d'abidjan 22,7 9,3 5,7 6,6 2,1 5,1 haut sassandra 54,9 7,5 19,1 7,4 8,8 6,9 poro 54 4 17,6 3,7 7,8 3,3 gbeke 54,9 5,3 18,8 5,2 9,3 5,2 indenie-djuablin 48,7 2,6 17,8 2,7 8,3 2,6 tonkpi 60,6 5,7 24,5 6,6 13,1 7,2 district yakro 39,4 1,4 12 1,2 5,2 1 gontougo 51,2 3,2 17,8 3,2 8 2,9 san-pedro 35,4 2,7 10,7 2,4 4,9 2,2 kabadougou 71,7 1,2 31,9 1,6 17,6 1,8 n'zi 59,1 1,4 19,9 1,3 8,7 1,2 marahoue 53,6 4,4 18,7 4,4 9,2 4,4 sud-comoe 46,8 2,8 14,9 2,6 6,3 2,2 worodougou 54,5 1,4 20,6 1,5 11,3 1,7 lôh-djiboua 49,6 3,4 15,9 3,1 7,5 3 agneby-tiassa 49,5 2,9 18,9 3,1 9,5 3,2 gôh 53,3 4,4 24,3 5,6 14,9 7,1 cavally 41 1,8 16,8 2,1 8,8 2,2 bafing 69,2 1,2 28,1 1,4 14,8 1,5 bagoue 68,5 2,5 34,7 3,6 21,5 4,6 belier 61,8 2 21,1 1,9 9,7 1,8 bere 55,8 2 18 1,9 8,1 1,7 boukani 61,8 1,6 21,8 1,6 10,2 1,5 folon 70,1 0,6 26,3 0,6 12,7 0,6 gbôkle 51 2 20,9 2,3 11 2,5 grands-ponts 48,9 3,5 20,8 4,2 11,1 4,6 guemon 42,9 3,8 13,2 3,3 5,5 2,8 hambol 56,1 2,3 17,5 2 8 1,9 iffou 60,5 1,8 18 1,5 7,4 1,3 la me 52,7 2,6 21,7 3,1 12,6 3,6 nawa 37,4 3,7 10,9 3,1 4,6 2,6 tchologo 65,6 3 29,6 3,8 17,2 4,5 moronou 54,1 1,9 16,4 1,6 6,5 1,3 ensemble 46,3 100 16,3 100 8 100 source: ins, env(2015) methodology data the data in this study come from the 2015 household living standards survey (env2015). the main objective of this survey was to collect information to improve the planning and evaluation of economic and social policies in côte d’ivoire. the universe of this survey is made up of all african households residing in côte d’ivoire. the sampling frame used was the general census of population and housing (rgph2014). as for sampling, it follows a two-stage draw: at the first stage, a proportional allocation drawing of the census districts (cd) was carried out in the study strata; in the second degree, a systematic draw of 12 households per cd was carried out. the sample is stratified into three sets and provides significant results for the region and the place of residence, the city of abidjan and all of côte d’ivoire, urban and rural. the size of the sample per stratum varied between 276 and 1,188 households, to take account of the demographic weight of certain regions. the total sample size is 12,900 households for the 33 strata (31 regions plus the city of abidjan and the yamoussoukro autonomous district). thus, this size makes it possible to guarantee representativeness at the level of each stratum. as part of this search, the database used contains 10475 observations. descriptive statistics for this study sample are available at the outcome level of our analysis. after presenting our database, we reveal in the following subsection the analysis model. business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 52 model of analysis as milcher (2010), we use the model of chaudhuri, jalan and suryahadi (2002) to measure vulnerability to household poverty. this model presents vulnerability as exposure to future poverty risk. thus, vulnerability is the ex-ante risk that a currently non-poor household will fall below the poverty line or a currently poor household will remain poor. the vulnerability level of a household is defined as the probability that the household will find itself consumption-poor in the next time period. this definition includes the difference between the concept of poverty as an ex-post measure and vulnerability as a forward looking ex-ante measure of a household’s wellbeing. vulnerability at the present time depends on the future prospects of household consumption. thus, current vulnerability can only be estimated but never be observed, unlike poverty. in order to make inferences about a household’s future consumption prospects, inter-temporal aspects as well as cross-sectional determinants of the consumption pattern need to be taken into account. in general, a household’s consumption depends on a variety of factors, such as wealth, current income, employment status, educational level and the ability to smooth consumption in the event of income shocks. each of these factors depends on household characteristics. in addition, the general socio-economic and political environment into which a household is situated plays a role. in this paper we start with the assumption that the possibility of future poverty depends, on the one hand, on expected consumption and, on the other hand, on the volatility of its consumption stream. the reason is that the stability of a household’s consumption stream can vary considerably with regard to different household observable characteristics. therefore, vulnerability to poverty is estimated by using estimated consumption and the estimated variance of household consumption. in the absence of longitudinal data that could directly estimate inter-temporal variance of consumption at the household level, fairly stringent assumptions apply when using cross-sectional data. thus, we assume a stochastic process generating the consumption of a household h given by: ln𝑐ℎ = 𝑋ℎ 𝛽 + 𝑒ℎ (1) where ch is per capita consumption expenditure, xh represents a set of observable household characteristics, such as educational achievements and age category of the household head, dwelling characteristics, household size etc., β is a vector of parameters and εh is the error term that captures idiosyncratic factors, which contribute to per capita consumption level differences for households that seem to be observationally equivalent. we assume the idiosyncratic shocks to consumption to be identically and independently distributed over time for each household, thus, uncertainty about future consumptions arrives solely from uncertainty about idiosyncratic shocks for each household. this leads to a third assumption, namely that a household’s future consumption does not depend on the future structure of the economy. given these assumption, we allow the variance of 𝑒ℎto depend on observable household characteristics expressed by: 𝜎𝑒,ℎ 2 = 𝑋ℎ 𝜃 (2) estimating the variance for each household using the observable household characteristics provides a considerable advantage in this model, which is usually left out in standard poverty assessments, which assumes the variance to be equal across households. individual consumption volatilities capture better the fact that poorer households face higher consumption volatility than richer households. the parameters β and 𝜃 are estimated using a three-step feasible generalised least squares (fgls) method. the first step involves estimating equation (1) using the ouoya 53 ordinary least squares (ols) procedure. the estimated residuals are then used to estimate: �̂�𝑂𝐿𝑆,ℎ 2 = 𝑋ℎ 𝜃 + 𝜂ℎ (3) again by means of ols. by regressing the squared residuals on the same observable household characteristics, we estimate the variance of e. in the second step we use the predictions to transform equation (3) as follows: �̂�𝑂𝐿𝑆,ℎ 2 𝑋ℎ �̂�𝑂𝐿𝑆⁄ = (𝑋ℎ 𝑋ℎ�̂�𝑂𝐿𝑆⁄ )𝜃 + 𝜂ℎ 𝑋ℎ �̂�𝑂𝐿𝑆⁄ (4) an asymptotically efficient fgls estimate, �̂�𝐹𝐺𝐿𝑆 can now be estimated by using ols. 𝑋ℎ �̂�𝑂𝐿𝑆 is a consistent estimate of the variance of the idiosyncratic component of household consumption, 𝜎𝑒,ℎ 2 . this estimate is then used in the third step to transform equation (1) as follows: ln𝑐ℎ �̂�𝑒;ℎ⁄ = (𝑋ℎ �̂�𝑒,ℎ⁄ )𝛽 + 𝑒ℎ �̂�𝑒,ℎ⁄ (5) now an asymptotically efficient fgls estimate, �̂�𝐹𝐺𝐿𝑆 can be obtained by using ols. using the fgls estimates �̂�𝐹𝐺𝐿𝑆 and �̂�𝐹𝐺𝐿𝑆, the expected log consumption and the expected variance of log consumption may be calculated for each household h as: �̂�[ln𝑐ℎ |𝑋ℎ ] = 𝑋ℎ �̂� (6) �̂�[ln𝑐ℎ |𝑋ℎ] = �̂�𝑒,ℎ 2 = 𝑋ℎ �̂� (7) finally, the vulnerability level of a household h can be computed using the expected log consumption and the expected variance of log consumption under the assumption that consumption is log-normally distributed. the vulnerability level may be expressed by: �̂�ℎ = 𝑃�̂�(ln𝑐ℎ < 𝑙𝑛z|𝑋ℎ) = 𝛷 [lnz − 𝑋ℎ �̂� √𝑋ℎ �̂�⁄ ] (8) with 𝛷 denoting the cumulative density of the standard normal. the estimated vulnerability level is the probability that the expected future consumption level of a household h is lower than the given consumption poverty line z. as noted above, the merit of this measure of vulnerability is that it can be estimated with cross-sectional data. however, the measure correctly reflects the vulnerability of households if and only if the distribution of consumption across households, given the characteristics of these households over time represents a time series variation of household consumption. as a result, this measure requires a large sample in which households experience good times and others suffer from some negative shocks. to estimate the determinants of the probability of being poor, we make use of the tobit model: �̂�ℎ = 𝛼0 + 𝛼1𝐶𝐴ℎ + 𝛼2𝐹𝑊ℎ + 𝛼3𝐸𝐿ℎ + 𝛼4𝐴𝑆ℎ + 𝛼5𝐹𝐴ℎ + 𝛼5𝐶𝑟𝑒𝑑ℎ + 𝛼6𝐻𝐻𝑆ℎ + 𝛼7𝑀𝑁ℎ + 𝜇ℎ (9) where �̂�ℎrepresents the vulnerability to household h poverty. 𝐶𝐴ℎ, 𝐻𝐻𝑆ℎ are binar variables representing the age group (younger age of 35; age between 35 and 55 and age over 55) and the sex of the head of household (0 for leaders who are women and 1 for men). 𝐹𝑊ℎ is a binary variable with a value of 1 if the head of household has a fulltime job and 0 if no. 𝐸𝐿ℎ and 𝐴𝑆ℎare categorical variables that indicate the level of education and the sector of activity in which the head of household operates. four levels of education are chosen: lack of education level, primary level, secondary level and university level. concerning the variable 𝐴𝑆ℎ, it takes 4 values, namely 1 for agriculture, 2 for industry, 3 for trade and 4 for services. 𝐹𝐴ℎ and 𝐶𝑟𝑒𝑑ℎ are binarious variables representing the fact that the household has received family assistance and has received a credit during the last twelve months. variable 𝑀𝑁ℎ refers to the number of males individual in the household h. the dependent variable is as follows: �̂�ℎ = �̂�ℎ ∗ when �̂�ℎ ∗ > 0 �̂�ℎ = 0 when �̂�ℎ ∗ ≤ 0 the coefficients 𝛼1, … , 𝛼7 provide an appropriate adjustment to obtain consistent estimates of the effects of changes in the explanatory variables on �̂�ℎ (we use vulh business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 54 instead of �̂�ℎ as dependant variable for the rest of the study) for those with a vulnerability to poverty upper than 0 and also indicate the proportion of the total effect due to induced changes in behaviour of those with a probability to be poor in near futur is greater than zero (berndt, 1991). results and discussions we start by giving the descriptive statistics of our analysis sample which contains 10475 observations. table 2 presents these statistics. we can see that the average of the dependent variable (vul) is 24.5%. this value does not describe the percentage of people vulnerable to poverty according to chaudhuri et al (2002). it is table 5 below that gives us this information. the ca variable shows that heads of households are mostly young, with 47% of them under 35 years of age. then come the heads of households between 35 and 55 years old with 40% of the workforce. the level of education is very low in rural côte d’ivoire. in fact, more than three-fifths of rural household heads have no level of education and only 1% have been able to reach university level. the finding is the same at the level of the distribution of the heads of household according to the sector of activity. nearly three quarters are in agriculture, the others being evenly distributed in commerce, services and industry. the crossdivision of households according to the level of education and the sector of activity of the chief is presented in table 3 below. it can be seen that heads of households with no formal education are predominantly present in agriculture with 78% of their total workforce. the same is true for chiefs at primary and secondary level, with 71% and 57% of those in both categories. also, the higher the level of education, the less interest in agriculture. on the other hand, top-level chiefs are more trade-oriented with 63% of the workforce. table 2 descriptive statistics of analysis model variables estimation sample tobit number of obs = 10475 variable | mean std. dev. min max vul | .2454498 .2607339 .001918 1 ca | 55 | .4025776 .4904404 0 1 105 | .1328878 .3394697 0 1 1.fw | .4636754 .4987026 0 1 el | 1 | .2044869 .4033454 0 1 2 | .1759427 .3807896 0 1 3 | .0168019 .1285348 0 1 as | 2 | .0600477 .2375866 0 1 3 | .0462053 .2099394 0 1 4 | .0618616 .2409155 0 1 1.fa | .0296897 .1697381 0 1 1.cred | .9217184 .2686271 0 1 1.hhs | .8421957 .3645748 0 1 mn | 1.543389 1.06038 0 12 source: our calculations based on env2015 data table 3 distribution of the population according to el and as | 1agr 2ind 3cce 4serv educ level | 1 2 3 4 | total 0 | 83,241 6,201 9,728 6,875 | 106,045 | 78.50 5.85 9.17 6.48 | 100.00 | 71.77 56.88 67.32 42.86 | 67.38 1 | 19,802 2,342 2,886 2,797 | 27,827 | 71.16 8.42 10.37 10.05 | 100.00 ouoya 55 | 17.07 21.48 19.97 17.44 | 17.68 2 | 12,274 2,313 1,795 5,063 | 21,445 | 57.23 10.79 8.37 23.61 | 100.00 | 10.58 21.22 12.42 31.57 | 13.63 3 | 671 45 41 1,304 | 2,061 | 32.56 2.18 1.99 63.27 | 100.00 | 0.58 0.41 0.28 8.13 | 1.31 total | 115,988 10,901 14,450 16,039 | 157,378 | 73.70 6.93 9.18 10.19 | 100.00 | 100.00 100.00 100.00 100.00 | 100.00 pearson chi2(9) = 1.4e+04 pr = 0.000 source: our calculations based on env2015 data as we continue our analysis, we can see that credit is available in rural areas since 92% of households received a loan during the twelve months preceding the survey. it should be noted, however, that the main source of credit in rural côte d’ivoire is the informal sector, which accounts for nearly 85 per cent of the total number of loans granted to rural people. the formal and semi-formal sector are at around 15 percent supply as shown in table 4. these results are in line with those of ouoya (2018), which shows that more than three quarters of loans in ivorian rural areas are offered in the informal market, as banks have a small contribution in providing this market with credit. it should also be noted that 84% of heads of households are men and the remaining 15% are women. table 4 distribution of rural credits by origin auprès de quel organisme | freq. percent cum. banque | 746 4.14 4.14 institution de crédit | 401 2.23 6.37 fonds sociaux | 44 0.24 6.61 coopec | 49 0.27 6.88 autre imf | 140 0.78 7.66 tontine | 368 2.04 9.70 particulier | 13,517 75.03 84.73 coopérative/gvc | 1,130 6.27 91.00 autres | 1,621 9.00 100.00 total | 18,016 100.00 source: our calculations based on env2015 data the poverty rate in this sample is 25.78%. in this context, according to chaudhuri et al (2002), all households with a poverty likelihood greater than 25.75% are considered vulnerable to poverty. thus, 34.45% of households have been identified as vulnerable to poverty. the number of households vulnerable to poverty is greater than that of poor households and these results are consistent with many studies on poverty and vulnerability to poverty (chaudhuri et al, 2002, novignon, 2010). table 5 population distribution by poverty and vulnerability | pauvreté vul | 0 1 | total 0 | 6,279 584 | 6,863 | 91.49 8.51 | 100.00 | 80.73 21.65 | 65.52 1 | 1,499 2,113 | 3,612 | 41.50 58.50 | 100.00 | 19.27 78.35 | 34.48 total | 7,778 2,697 | 10,475 | 74.25 25.75 | 100.00 | 100.00 100.00 | 100.00 pearson chi2(1) = 3.1e+03 pr = 0.000 likelihood-ratio chi2(1) = 3.1e+03 pr = 0.000 cramér's v = 0.5434 gamma = 0.8762 ase = 0.006 kendall's tau-b = 0.5434 ase = 0.009 business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 56 fisher's exact = 0.000 1-sided fisher's exact = 0.000 source: our calculations based on env2015 data following the presentation of the descriptive statistics of our variables, some specification tests were performed to select the appropriate model. we have two models at this stage. the first model (saved one) contains a ca variable as presented earlier. the second model, for its part, directly takes into account the age of the head of the household through a variable called “age”. we compared the specification measures of these two models after performing the preliminary regressions. the results are available in table 7. using the aic (akaike’s information criterion, 1973), the model with the smallest value of this indicator has the best specification. in the test, its value is divided by n, the number of observations. as for the bayesian information criterion (bic), it has been proposed by raftery (1995) and others to compare nested and non-nested models. because the bic imposes a larger penalty for the number of parameters in a model, it favors the simpler model compared to the aic measure. the bic statistic is defined in at least three ways and regardless of the version chosen, the result is the same. raftery (1995) suggested these guidelines to strengthen the evidence base for one model over another based on a bic difference: table 6 analysis model selection with raftery (1995) guide absolute difference evidence 0 to 2 weak 2 to 6 positive 6 to 10 strong ˃10 very strong source: long, s.j., freese, j. (2014), regression models for categorical dependent variables in stata, 3rd edition, texas, stata press the bic difference between these two models is 177.6 in favor of the model containing the ca variable. the test gives a very strong preference for this model and is therefore used as our analysis model. so the rest of our analysis was done with this model containing the ca variable. the following table presents our regression first results. table 7 result of specification tests of both models | current saved difference log-likelihood | model | 4313.446 4406.875 -93.429 intercept-only | -781.812 -781.812 0.000 chi-square | d (df=10461/10460/1) | -8626.892 -8813.750 186.858 lr (df=12/13/-1) | 10190.517 10377.375 -186.858 r2 | mcfadden | 6.517 6.637 -0.120 mcfadden (adjusted) | 6.499 6.618 -0.118 cox-snell/ml | 0.622 0.629 -0.007 cragg-uhler/nagelkerke | 4.486 4.534 -0.048 ic | aic | -8598.892 -8783.750 184.858 aic divided by n | -0.821 -0.839 0.018 bic (df=14/15/-1) | -8497.297 -8674.899 177.601 variance of | e | 0.026 0.025 0.000 difference of 177.601 in bic provides very strong support for saved model. source: our calculations based on env2015 data table 8 presents the results of the regression of the selected analysis model. the coefficients of the age group variable for the head of the household show that all other ouoya 57 things being equal and taking as a reference heads under 35 years of age, households headed by a leader whose age is between 35 and 55 years of age have a 1.25% increase in the probability of being poor, while those whose head is over 55 years of age see their probability of being poor decrease by 7.6%. thus, households with an older head are less vulnerable to poverty than households headed by young people or adults. the difference in social and physical capital between old and young could explain this difference in vulnerability status to poverty. indeed, in rural côte d’ivoire, people over 55 years old hold various assets (agricultural land, family courts, livestock etc.) that are used as a means of covering shocks. this theory is consistent with the work of moser (1998) who defines assets as means of resistance against vulnerability. vulnerability is therefore closely linked to ownership of assets. production and exchange activities create assets and, if necessary, can be transformed into production inputs or directly used for consumption. thus, reducing assets increases vulnerability, although this may not be visible. thus, according to moser (1996), “individuals and households ... mobilize their assets to protect their standard of living in the face of the economic crisis”. in addition, people over 55 are very often respected patriarchs with often mature children. these mature children financially support and assist the family. this diversified assistance could contribute to reducing the vulnerability of these households. moreover, the variable fa confirms this theory since households receiving family assistance during the last twelve months preceding this survey have their probability of being poor reduce by 8 percent, all things being equal. the variable fw that identifies the employment status of the head of household (full-time or non-fulltime employment) reveals that households headed by full-time workers are less vulnerable than others on equal terms. indeed, the provision of a full-time job means the regular receipt of a salary that can serve as a buffer in case of shock. the hhs variable, which refers to the sex of the household head, shows that maleheaded households are less vulnerable than those headed by women, all other things being equal. there is a sharp 13 percent drop in the probability of being poor from a woman-headed household to a male-headed household on equal terms. this is consistent with the work of ligon and schechter (2003). the variable mn reveals that increasing the number of men (male) in the household increases vulnerability to poverty. in the ivorian rural area, young men very often live maritally at an early age. these young couples are very fertile and also quickly increase the parental family unit in which they remained residents. the inclusion of all these people makes the household vulnerable to poverty. this could explain the positive relationship between the number of men in the household and the status of vulnerability to poverty. table 8 result of tobit model regression | b t p>|t| bstdx bstdy bstdxy sdofx ca | 55 | 0.0125 3.529 0.000 0.006 0.048 0.023 0.490 105 | -0.0764 -15.417 0.000 -0.026 -0.293 -0.099 0.339 | 1.fw | -0.0163 -5.113 0.000 -0.008 -0.062 -0.031 0.499 | el | 1 | 0.0200 4.882 0.000 0.008 0.077 0.031 0.403 2 | -0.1311 -30.051 0.000 -0.050 -0.503 -0.191 0.381 3 | -0.0493 -3.978 0.000 -0.006 -0.189 -0.024 0.129 | as | 2 | -0.1196 -17.923 0.000 -0.028 -0.459 -0.109 0.238 3 | 0.0217 2.859 0.004 0.005 0.083 0.017 0.210 4 | -0.0340 -5.140 0.000 -0.008 -0.131 -0.031 0.241 | 1.fa | -0.0816 -8.358 0.000 -0.014 -0.313 -0.053 0.170 1.cred | 0.0490 8.270 0.000 0.013 0.188 0.050 0.269 1.hhs | -0.1309 -28.387 0.000 -0.048 -0.502 -0.183 0.365 business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 58 mn | 0.1809 118.062 0.000 0.192 0.694 0.736 1.060 constant | 0.0745 9.764 0.000 . . . . source: our calculations based on env2015 data regarding the level of education of the head of the household, there is a relative equality between the vulnerability status of households headed by a leader with no level and a leader with primary level. on the other hand, households headed by high school or above are less vulnerable than those with no level, on equal terms. this result is similar to the conclusion of the work of azam and imai (2009) who found that households without education are probably the most vulnerable to poverty. the sector of activity of the head of household is taken into account through the categorical variable as as presented above. the vulnerability status of households operating in agriculture is approximately the same as those in trade (a slight increase of 2% from an agricultural household to a shopkeeper household) all things being equal. on the other hand, farm households are more vulnerable to poverty than their peers in industry and services. the work of azam and imai (2009) reaches the same conclusion that farm households are more vulnerable to poverty. we use the prediction tables here to assess the probability of becoming poor according to the educational level (el variable) and the leader’s activity category (as variable). by making these discrete changes on these two variables, the question about the value of the other variables arises. according to long et al (2014), the local mean of these variables is more realistic than the overall mean within the sample. this local average is more appropriate because it takes into account the specific characteristics of the modalities of the predictor variables. the prediction tables are presented in tables 9, 10 and 11 below. table 9 prediction of the probability of becoming poor according to el | el pr_p0 se z p ll ul 1 | 0 0.265 0.002 130.201 0.000 0.261 0.269 2 | 1 0.285 0.004 81.336 0.000 0.278 0.292 3 | 2 0.134 0.004 35.327 0.000 0.127 0.142 4 | 3 0.216 0.012 17.736 0.000 0.192 0.240 specified values of covariates | 55. 105. 1. 2. 3. 4. 1. | ca ca fw as as as fa current | .403 .133 .464 .06 .0462 .0619 .0297 | 1. 1. | cred hhs mn current | .922 .842 1.54 source: our calculations based on env2015 data table 10 vulnerability prediction by business sector | as pr_p0 se z p ll ul 1 | 1 0.254 0.002 148.518 0.000 0.250 0.257 2 | 2 0.134 0.006 20.818 0.000 0.121 0.147 3 | 3 0.275 0.007 37.385 0.000 0.261 0.290 4 | 4 0.220 0.006 34.438 0.000 0.207 0.232 specified values of covariates | 55. 105. 1. 1. 2. 3. 1. | ca ca fw el el el fa current | .403 .133 .464 .204 .176 .0168 .0297 | 1. 1. | cred hhs mn current | .922 .842 1.54 source: our calculations based on env2015 data ouoya 59 table 11 prediction of vulnerability to poverty according to el and as | el as pr_p0 se z p ll ul 1 | 0 1 0.274 0.002 128.309 0.000 0.269 0.278 2 | 0 2 0.154 0.007 23.272 0.000 0.141 0.167 3 | 0 3 0.295 0.007 39.533 0.000 0.281 0.310 4 | 0 4 0.240 0.007 36.236 0.000 0.227 0.252 5 | 1 1 0.294 0.004 81.866 0.000 0.287 0.301 6 | 1 2 0.174 0.007 25.249 0.000 0.160 0.187 7 | 1 3 0.315 0.008 38.902 0.000 0.299 0.331 8 | 1 4 0.260 0.007 35.771 0.000 0.245 0.274 9 | 2 1 0.142 0.004 36.381 0.000 0.135 0.150 10 | 2 2 0.023 0.007 3.043 0.002 0.008 0.037 11 | 2 3 0.164 0.008 20.322 0.000 0.148 0.180 12 | 2 4 0.108 0.007 16.039 0.000 0.095 0.122 13 | 3 1 0.224 0.012 18.426 0.000 0.200 0.248 14 | 3 2 0.105 0.014 7.579 0.000 0.078 0.132 15 | 3 3 0.246 0.014 17.304 0.000 0.218 0.274 16 | 3 4 0.190 0.014 13.773 0.000 0.163 0.217 specified values of covariates | 55. 105. 1. 1. 1. 1. | ca ca fw fa cred hhs mn current | .403 .133 .464 .0297 .922 .842 1.54 source: our calculations based on env2015 data thus, in tables 9, the other variables being maintained at their local average, only households whose head has no education and those whose head is at the primary level are vulnerable to poverty with 26.5% and 28.5% respectively. in the business sector, households operating in agriculture and trade are vulnerable. combining these two variables, we find that among households whose head has no level of education, only those who practice in agriculture and commerce are vulnerable with a respective probability of 27.4% and 29.5%. for primary-level households, those engaged in agriculture, trade and services are vulnerable. on the other hand, when the head of household has reached the secondary and higher level, whatever the business sector in which the household operates, it is not vulnerable to poverty. thus, the higher the education level of the household head, the less vulnerable the household is to poverty. we are now interested in the influence of access to credit (variable cred). contrary to the findings of many works, we find that access to credit increases the vulnerability of rural households to poverty. indeed, according to elis (2010), broader access of individuals and firms to credit will contribute to an increase in return on investment productivity. eswaran and kotwal (1990) argue that having access to credit could reduce households’ vulnerability to negative shocks by increasing their ability to smooth consumption during difficult times. also, this availability of credit allows households to undertake risky investments and helps strengthen the productive assets of households. when producers are unable to make the necessary initial investments or bear the additional risk, they must give up their productivity and no longer be able to improve their income and well-being (besley, 1995, boucher et al. 2008). in addition, without adequate access to loans or insurance, producers facing negative shocks such as drought, disease or significant price declines may lose some of the few assets they own (diagne & zeller, 2001). for example, producers with access to well-designed credit, savings and insurance services may have capital to finance the inputs, labor and equipment they need to generate income; they can afford to invest in riskier but more profitable companies and asset portfolios; and may adopt more effective strategies to stabilize their food intake (zeller et al, 1997). however, the work of beck, et al. (2008) showed that increasing access to household credit does not have a positive impact on growth. overall, greater access to business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 60 financial services offers opportunities to improve agricultural production, food security and the economic vitality of communities and entire nations. how can we explain the positive relationship between access to credit and vulnerability to poverty? to answer this question, identify the main source (s) of rural credit in côte d’ivoire. in the analysis of the rural credit market in côte d’ivoire, it has been found that the formal and semiformal sectors are almost absent as they offer less than 15 percent for rural credit. the informal sector is therefore the main provider of rural credit (env2015). for zeller et al (1997), only quality credit services could enable rural people to make productive investments and stabilize their consumption. unfortunately, despite the fact that informal credit is widely available in rural areas, it should be noted that it has perverse effects of imprisonment of plaintiffs in a sort of vicious circle. indeed, wen tie-yun (2001) argues that a growing number of poor people in rural china have been trapped in the debt cycle and have been forced to provide labor power to lenders in exchange for the repayment of their loans. in a report submitted to the monetary policy committee of the people’s bank of china (pboc) and the central bank of china, it shows that the decline in the formal supply of credit in poor areas has led to a rise in rates of interest in informal credit markets and thus trapped more poor people in the debt cycle. such a conclusion is for us a signal to draw attention to the indebtedness of rural people in côte d’ivoire. thus, in this informal market, interest rates are relatively higher (khalily & khaleque, 2013) and this could lead rural people into a permanent cycle of indebtedness if the funds obtained are not used to purchase production assets (agricultural inputs, equipment etc.). this assertion is in line with the work of besley (1995) who finds that the debt should be used for the realization of initial investments that can increase productivity and thus improve the income and well-being of rural households. so, it emerges the thorny question of the use of resources from credits. to give some answers to our question, let’s look at table 9 below. this table allows us to make an imputation of the use of credits at two levels with, on the one hand, expenditures and, on the other, investments. firstly, it is noted that health, food and other expenses (various ceremonies) account for 36.69%, 22.6% and 22.41% respectively of the number of credits obtained by these rural dwellers. the cumulative total of these three expenditure items amounts to 81.7% of the total number of loans. secondly, three pockets of investment are to be considered in the use of rural credit, namely education (investment in human capital), housing and equipment, which respectively have 10.14%, 1.07% and 2.58% of the total loans obtained. the share of investments in the total number of rural credits is 13.79%, the rest being spent. table 12 distribution of credits by source and use auprès de quel | a quoi ont servi principalement ces dettes organisme | scolarité habitat santé alimentat équipement | total banque | 86 80 139 87 0 | 437 | 19.68 18.31 31.81 19.91 0.00 | 100.00 | 7.04 62.02 3.14 3.19 0.00 | 3.62 institution de crédit | 1 0 0 43 0 | 48 | 2.08 0.00 0.00 89.58 0.00 | 100.00 | 0.08 0.00 0.00 1.58 0.00 | 0.40 fonds sociaux | 0 0 0 0 42 | 42 | 0.00 0.00 0.00 0.00 100.00 | 100.00 | 0.00 0.00 0.00 0.00 13.50 | 0.35 coopec | 1 0 0 0 0 | 4 | 25.00 0.00 0.00 0.00 0.00 | 100.00 | 0.08 0.00 0.00 0.00 0.00 | 0.03 autre imf | 89 0 1 0 0 | 92 | 96.74 0.00 1.09 0.00 0.00 | 100.00 | 7.28 0.00 0.02 0.00 0.00 | 0.76 tontine | 48 0 45 50 0 | 275 ouoya 61 | 17.45 0.00 16.36 18.18 0.00 | 100.00 | 3.93 0.00 1.02 1.83 0.00 | 2.28 particulier | 719 48 3,526 2,226 268 | 9,345 | 7.69 0.51 37.73 23.82 2.87 | 100.00 | 58.84 37.21 79.70 81.69 86.17 | 77.51 coopérative/gvc | 93 1 357 90 1 | 856 | 10.86 0.12 41.71 10.51 0.12 | 100.00 | 7.61 0.78 8.07 3.30 0.32 | 7.10 autres | 185 0 356 229 0 | 958 | 19.31 0.00 37.16 23.90 0.00 | 100.00 | 15.14 0.00 8.05 8.40 0.00 | 7.95 total | 1,222 129 4,424 2,725 311 | 12,057 | 10.14 1.07 36.69 22.60 2.58 | 100.00 | 100.00 100.00 100.00 100.00 100.00 | 100.00 | a quoi ont servi principalement auprès de quel | ces dettes organisme | habilleme transport autre | total banque | 0 0 45 | 437 | 0.00 0.00 10.30 | 100.00 | 0.00 0.00 1.67 | 3.62 institution de crédit | 0 0 4 | 48 | 0.00 0.00 8.33 | 100.00 | 0.00 0.00 0.15 | 0.40 fonds sociaux | 0 0 0 | 42 | 0.00 0.00 0.00 | 100.00 | 0.00 0.00 0.00 | 0.35 coopec | 0 0 3 | 4 | 0.00 0.00 75.00 | 100.00 | 0.00 0.00 0.11 | 0.03 autre imf | 0 0 2 | 92 | 0.00 0.00 2.17 | 100.00 | 0.00 0.00 0.07 | 0.76 tontine | 0 45 87 | 275 | 0.00 16.36 31.64 | 100.00 | 0.00 16.36 3.22 | 2.28 particulier | 222 185 2,151 | 9,345 | 2.38 1.98 23.02 | 100.00 | 82.53 67.27 79.61 | 77.51 coopérative/gvc | 0 45 269 | 856 | 0.00 5.26 31.43 | 100.00 | 0.00 16.36 9.96 | 7.10 autres | 47 0 141 | 958 | 4.91 0.00 14.72 | 100.00 | 17.47 0.00 5.22 | 7.95 total | 269 275 2,702 | 12,057 | 2.23 2.28 22.41 | 100.00 | 100.00 100.00 100.00 | 100.00 pearson chi2(56) = 4.6e+03 pr = 0.000 source: our calculations based on env2015 data we can see that short-term investments in production account for only 3.65% of the total credits granted while investment in human capital (schooling of children) which is a very long-term investment mobilizes 10.14%. thus, even if it is only the quantity of credit and not the value of this credit, one can draw the conclusion that rural credit in côte d’ivoire is primarily informal and that it is mainly used for the realization of expenses and not for investments. these major facts cast doubt on the quality of credit on the one hand, and the use of this credit for productive purposes on the other. for our part, these facts explain the positive relationship between access to credit and the vulnerability of rural households in côte d’ivoire. also, such widely available credits make rural households more vulnerable and could plunge them into a cycle similar to that mentioned by wen tie-yun (2001). business sector, level of education and access to credit: what influences on vulnerability to rural households poverty in côte d’ivoire? 62 conclusion at the end of our work we can mention that the analysis of the vulnerability of rural households to poverty in côte d’ivoire is of real interest because of the specificity of the economic, social and political environment in which this country has been plunged for a few decades. this research was designed to answer three research questions. the first question focuses on the difference between numbers of poor and those who are vulnerable to poverty. it has been concluded that 25.75% of the households in our sample are poor and 34.48% are vulnerable to poverty. households vulnerable to poverty outnumber those who are poor. for chaudhuri et al (2002), it is the presence of risks that explains this state of affairs. thus, we confirm the first hypothesis of our study. in order to split our sample according to the status of poverty and vulnerability, we start by defining the future poor as being non-poor individuals but vulnerable to poverty (poor ex ante). these future poor represent 19.27% of the non-poor. the transient poor are individuals who are poor but not vulnerable to poverty. these represent 21.65% of the poor population. finally, the structural poor are those who are poor and vulnerable to poverty. they represent 78.35% of the workforce of the poor. vulnerability status analysis according to the level of education and business sector will allow us to answer the second research question. it should be noted that households headed by a chef in agriculture or commerce are more vulnerable than those headed by a chef operating in industry and services, all other things being equal. in addition, the achievement of at least secondary education by the head of household reduces the vulnerability of households regardless of the sector of activity in which he operates. the second and third hypotheses of our research are thus confirmed. thus, one of the recommendations of this research would be the continuation of the government program to make the school accessible to all until the minimum age of 16 years. at this stage, all children of school age will have easily reached secondary education. on the third question of whether credit improves the vulnerability of rural households in côte d’ivoire, we answer in the negative. credit unfortunately makes rural households even more vulnerable to poverty. on the one hand, it is the preponderance of the informal market 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(2 rânduri libere, 11p) studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 21 labour force specialization in romania regional disparities oana ancuţa stângaciu vasile alecsandri university of bacӑu anca_stangaciu@yahoo.com abstract the specialization of the labour force on regional level was determined by using the onicescu information energy corrected formula. assessing disparities in the regional specialization of the labour force was performed on nace sections, and the results confirm that there are disparities between regions regarding the specialization of the labour force. keywords average number of employees; civil economically active population; onicescu information energy – corrected formula jel classification c10; e24; j21 introduction the objective of this paper is to analyse the labour market from a regional point of view, and to determine the degree of specialization of the labour force in the different regions of romania over the period of time 1992-2014. short methodological presentation for this analysis i started from the regional data base tempo-online in which the labour force index at the nace sections level is represented by the 15 sections (nace rev.1) for the period of time 1992-2008 and by the 19 sections (nace rev.2) for the period of time 2008-2014. labour market analysis is based on two indicators: civil economically active population. this population includes all the people who work for an income and whose work is usually done in one of the activities of the national economy, being defined as an economic or social activity, based on a work contract or a free-lance activity (self-employed) in order to get income such as salary, in kind payment, etc. the following categories of people are included: o employees who work in one of the activities of the national economy in the public (integrally of state and public of national interest), mixed, private, cooperative and collective; o employers managers of private units that employ labour force for the activity of their units; o self-employed; o unpaid family workers. labour force specialization in romania regional disparities 22 the civil employed population does not include the armed forces and similar (the personnel of the ministry of defence, ministry of administration and interior, romanian intelligence office, conscripts), convicts and political and community organizations employees. the average number of employees. this number comprises all the people with individual labour contract/agreement for a definite or indefinite duration (including seasonal workers, the manager or the administrator) whose labour contract/agreement was not suspended during the reference year. the average number of employees represents a simple arithmetic mean resulting from summing up the daily number of employees (suspended labour contract/agreement are excluded) from the reference period including the weekends and legal holidays or other non-working days divided to the total number of calendar days. it also includes the employees whose labour contract was suspended by the employer’s initiative (in case of temporary work interruptions) and receive an allowance from the basic salary in accordance with the position held at the workplace, as required by the law. in the daily number of employees taken into account for the compilation of the average number are not included: the employees in unpaid leaves, on strike or working abroad. for weekends, legal holidays and other non-working days, the daily number of employees is considered to be the one in the previous day, except for those whose labour contract/agreement ceased that very same day. the employees who do not have a full-time employment contract are included proportionally with the number of working hours stipulated in the labour contract. in the daily number of employees taken into account for the compilation of the average number are included only the employees that are paid. the degree of specialisation of labour force on regional level, based on the share of nace sections in the total average number of employees or total civil economically active population, was determined by using the onicescu information energy – corrected formula. the index measures the degree of specialisation of the labour force from the perspective of the structure of nace sections and is calculated by using the following formula: n n s e ij j 1 1 12     where: sij = share of average number of employees/ civil economically active population of nace section i in total average number of employees/ civil economically active population of region j, n = total number of nace sections, i ϵ {1,…, 15}for nace rev.1 (between 1992-2008) and i ϵ {1,…, 19}for nace rev.2 (between 2008-2014) j ϵ {1,…, 8}. the index will oscillate in the interval (0-1), and the concentration of the average number of employees/civil economically active population of a region, a small number of nace sections will result in the value of onicescu information energy tending toward 1 (reflecting a high degree of specialisation), while labour force dispersion on several nace sections will make the value of the index tend towards 0 (reflecting a low degree of specialisation, respectively the diversification). stângaciu 23 the distribution of the labour force per nace sections the distribution of the labour force per nace sections is uneven, with disparities on regional level as well. thus, considered per regions, the distribution of the civil economically active population per nace sections is as follows: bucharest – ilfov regionin the period of time 1992-2004, the civil population working in section d: manufacturing industry represents the highest percentage, as it can be seen in figure 1, meaning 32.9% of the total civil economically active population in 1992 and 21.9% in 2004 respectively, while starting in 2006 the situation changes and most people work in section g: trade, with a percentage of about 19% of the total civil economically active population during the last 8 years. central region in the period of time 1992-2014, most of the civil population works in sections a: agriculture and d (until 2008) and c (after 2008): manufacturing industry, these sections including the greatest percentage of the total civil economically active population, as we can notice in figure 1. thus, 64.1% of the total civil economically active population work in the two sections in 1992, and 47.2% in 2014. starting with 2002, the percentage of people working in section g: trade increases constantly, reaching 15% of the total in 2014. north – east region–throughout the period subjected to this analysis, most of the civil population works in section a: agriculture, this section registering the highest percentage of the total civil economically active population, as it can be noticed in figure 1, meaning 42.2% in 1992 and 39.5% in 2004 respectively. a significant percentage is also represented by the people working in section d (until 2008) and c (after 2008): manufacturing industry; thus, 25.7% worked in this section in 1992, and 14.5% in 2014. starting with 2008, the percentage of people working in section g:trade also increases, reaching up to 12.8% in 2014. north west regionin the period of time 1992-2014, the civil population working in section a: agriculture represents the highest percentage, as it can be seen in figure 1, meaning 37.1% of the total civil economically active population in 1992 and 29.2% in 2014 respectively. likewise, a high percentage of over 20% is represented by the population working in section d (until 2008) and c (after 2008): manufacturing industry. starting with 2003, the percentage of people working in section g: trade increases, reaching a percentage of 13.5% in 2014. south – east regionin the period of time subjected to this analysis, most of the civil population works in section a: agriculture, this section having the highest percentage of the total civil economically active population, meaning 36.7% in 1992 and 31.9% in 2014. a great part of the civil population also works in section d (until 2008) and c (after 2008): manufacturing industry; thus, 28.6% worked in this section in 1992 and 16.0% in 2014. starting with 2008, the number of people working in section g:trade increases, reaching up to 13.6% of the total in 2014. south muntenia region– between 1992 and 2014, the civil population working in section a:agriculture represented the highest percentage, as it can be seen in figure 1, meaning 38.2% of the total civil economically active population in 1992 and 35.3% in 2014. a high percentage, about 20%, is labour force specialization in romania regional disparities 24 also represented by the population working in section d (until 2008) and c (after 2008): manufacturing industry. starting with 2002, the percentage of people working in section g:trade increases, reaching up to 12.4% of the total in 2014. south – west oltenia region – just as in the case of regions north – east, north – west, south – east and south muntenia, most of the civil population works in section a: agriculture (it represents 42.2% in 1992 and 38.4% of the total civil economically active population in 2014), as well as in section d (until 2008) and c (after 2008): manufacturing industry, (19.4% in 1992 and 13.5% in 2014).starting with 2003, the number of people working in section g:trade increases dramatically, reaching up to 12.3% in 2014. bucharest – ilfov region central region north – east region north west region south – east region south muntenia region stângaciu 25 south – west oltenia region west region for the period 1992-2008 (nace rev.1) a:agriculture, hunting and forestry d:manufacturing industry g:trade for the period 2008-2014 (nace rev.2) a:agriculture, forestry and fishing c:manufacturing industry g:wholesale and retail trade figure 1. boxplot for the distribution of the civil economically active population source: processing by the tempo-online west region –until 2005, the civil population working in section a: agriculture represented the highest percentage, as it can be seen in figure 1, meaning 30.3% of the total civil economically active population in 1992 and 26.7% in 2005, while starting with 2006 (except for the period of time 20092012) the situation changes and most people work in section d: (until 2008) and c (after 2008): manufacturing industry, which reached up to 25% of the total population. after 1997, the percentage of people working in section g: trade also increases, reaching up to 14.7% of the total in 2014. as to the distribution of the average number of employees per nace sections, the situation is different compared to the first indicator subjected to this analysis, the civil economically active population. thus, per regions and per nace sections, the distribution is as follows: bucharest – ilfov region–during the period of time 1992-2005, the employees in section d: manufacturing industry represented the highest percentage, as it can be seen in figure 2, meaning 39.5% of the total average number of employees in 1992 and 23.8% in 2004, while starting in 2006 the situation changes and most employees work in section g: trade, with a percentage of about 20% of the total during the last 8 years. central region– in the period of time 1992-2014, most employees worked in section d (until 2008) and c (after 2008): manufacturing industry, this section including the highest percentage of the total number of employees, as it can be seen in figure 2. thus, 50.8% of the employees worked in this section in 1992 and 31.9% in 2014. starting with 2004, the percentage of employees working in section g: trade also increased constantly, reaching up to 15.5% of the total in 2014. north – east region–during the whole period subjected to this analysis, most of the employees work in section d (until 2008) and c (after 2008): manufacturing industry, this section registering the highest percentage of the total average number of employees, as it can be seen in figure 2, representing 43.2% in 1992 and 21.1% in 2014 respectively. starting with 2008, the percentage of employees in section g: trade increases, reaching up to 12.8% in 2014. labour force specialization in romania regional disparities 26 north west region –during the period of time 1992-2014, the employees working in section d (until 2008) and c (after 2008): manufacturing industry represented the highest percentage, as it can be seen in figure 2, meaning 41.9% of the total average number of employees in 1992 and 30.7% in 2014. during the last 10 years, an important percentage of employees over 15% was also represented by the ones working in section g: trade. south – east region –during the period of time subjected to this analysis, most of the employees worked in section d (until 2008) and c (after 2008): manufacturing industry, this section including the highest percentage of the total average number of employees, meaning 34.6% in 1992 and 22.3% in 2014. starting with 2008, the number of employees working in section g: trade also increases, reaching 17.4% of the total in 2014. south muntenia region – between 1992 and 2014, the employees working in section d (until 2008) and c (after 2008): manufacturing industry represented the highest percentage, as it can be seen in figure 2, meaning 44.0% of the total average number of employees in 1992 and 28.5% in 2014.starting with 2008, the percentage of employees working in section g: trade also increases, reaching up to 14.6% in 2014. south – west oltenia region –just as in the other regions, most of the employees here work in section d (until 2008) and c (after 2008): manufacturing industry (which represents 32.6% of the total average number of employees in 1992 and 19.9% in 2014). starting with 2008, the number of employees working in section g: trade increases, reaching up to 16.1% in 2014. bucharest – ilfov region central region north – east region north west region stângaciu 27 south – east region south muntenia region south – west oltenia region west region for the period 1992-2008 (nace rev.1) d:manufacturing industry g:trade for the period 2008-2014 (nace rev.2) c:manufacturing industry g:wholesale and retail trade figure 2. boxplot for the distribution of the average number of employees source: processing by the tempo-online west region – during the period of time subjected to this analysis, the employees working in section d (until 2008) and c (after 2008): manufacturing industry represented the highest percentage, as it can be noticed in figure 2, meaning 36.2% of the total average number of employees in 1992 and 34.0% in 2014. after 2008, the percentage of employees working in section g: trade also increases, reaching up to 15.2% in 2014. in conclusion, the distribution of the civil economically active population per nace sections emphasises the fact that, during the period of time subjected to this analysis, in most of the regions (north – east, north – west, south – west oltenia, south muntenia, south – east) most of the population works in section a: agriculture, while the population working in section d (until 2008) and c (after 2008): manufacturing industry also represents a high percentage of the total civil economically active population. however, in the central and west region, the percentages of the population working in sections a: agriculture and d (until 2008) and c (after 2008): manufacturing industry are about the same, while in bucharest – ilfov region the civil population working in section d (until 2008) and c (after 2008): manufacturing industry represents the highest percentage. it can also be noticed that during the last years the percentage of the people working in section g: trade increased in all the regions. as to the distribution of the average number of employees per nace labour force specialization in romania regional disparities 28 sections, in all the regions most of the employees work in section d (until 2008) and c (after 2008): manufacturing industry, this section representing the highest percentage of the total, except for bucharest – ilfov region where, during the last years, most of the employees work in section g: trade. specialisation of the labour force per nace sections from the point of view of the onicescu information energy – corrected formula, the evolution of the degree of specialization of the labour force per nace sections after 1992, on regional level, is as follows, as it results from figure 3: bucharest – ilfov region in the period of time 1992-2014, the degree of specialization of the civil economically active population constantly decreased (by -59.8% in 2014 compared to 1992) and it was slightly lower compared to the one of the average number of employees. in time, the difference between the two indicators decreased so that, in 1992, the degree of specialization of the civil economically active population was of 0.107 and the one of the average number of employees was of 0.143, while in 2014 the values of these indicators were 0.043 and 0.044 respectively. central regionin the period of time 1992-2014, the degree of specialization of the civil economically active population constantly decreased (by -59.8% in 2014 compared to 1992) and it was slightly lower than the one of the average number of employees. in time, the difference between the two indicators decreased, so that in 1992 the degree of specialization of the civil economically active population was of 0.170 and the one of the average number of employees was of 0.233, while in 2014 these values were 0.101 and 0.104 respectively. north – east region – during the period of time subjected to the analysis, the degree of specialization of the average number of employees decreased (by -59.6% in 2014 compared to 1992) and it was lower than the one of the civil economically active population. in time, the difference between the two indicators increased, so that in 1992 the degree of specialization of the civil economically active population was of 0.203 and the one of the average number of employees was of 0.166, while in 2014 these values were 0.161 and 0.067 respectively. bucharest – ilfov region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 central region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 stângaciu 29 north – east region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 north west region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 south – east region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 south muntenia region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 south – west oltenia region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 west region 0,000 0,050 0,100 0,150 0,200 0,250 0,300 1 9 9 2 1 9 9 3 1 9 9 4 1 9 9 5 1 9 9 6 1 9 9 7 1 9 9 8 1 9 9 9 2 0 0 0 2 0 0 1 2 0 0 2 2 0 0 3 2 0 0 4 2 0 0 5 2 0 0 6 2 0 0 7 2 0 0 8 r v .2 2 0 0 8 2 0 0 9 2 0 1 0 2 0 1 1 2 0 1 2 2 0 1 3 2 0 1 4 average number of employees civil economicaly active population figure 3. evolution of the onicescu index of regional specialization on labour market source: processing by the tempo-online north west region –during the period of time subjected to the analysis, the degree of specialization of the average number of employees decreased (by 34.5% in 2014 compared to 1992, and it was slightly lower than the one of the civil economically active population. the difference between the two indicators increased by 2000 so that, in 1992 the degree of specialization of the civil economically active population was of 0.166 and the one of the average number of employees was of 0.154, while in 2000 these values were labour force specialization in romania regional disparities 30 0.210 and 0.121 respectively. during the last 14 years, this difference between the indicators decreases, so that in 2014 the disparity is of 0.018 compared to 0.089 as registered in 2000. south – east region –during the period of time 1992-2014, the degree of specialization of the average number of employees constantly decreased (by -46.1% in 2014 compared to 1992) and it was lower than the one of the civil economically active population. in time, the difference between the two indicators reached a maximum in the period of time 2000-2001 and a minimum between 2007 and 2009.thus, in 1992 the degree of specialization of the civil economically active population was of 0.153 and the one of the average number of employees was of 0.118, while in 2014 these values were of 0.116 and 0.064 respectively. south muntenia region – during the period of time 1992-2014, the degree of specialization of the average number of employees constantly decreased (by -52.6% in 2014 compared to 1992), and it was lower than the one of the civil economically active population. in time, the difference between the two indicators increased, reaching a maximum in the period of time 2000-2001. thus, in 1992 the degree of specialization of the civil economically active population was of 0.187 and the one of the average number of employees was of 0.175, while in 2014 these values were of 0.144 and 0.083 respectively. south – west oltenia region – during the period of time subjected to the analysis, the degree of specialization of the average number of employees decreased (by -43.5% in 2014 compared to 1992) and it was lower than the one of the civil economically active population. the difference between the two indicators stayed high during the whole period subjected to this analysis, reaching a maximum in 2000. thus, in 1992 the degree of specialization of the civil economically active population was of 0.153 and the one of the average number of employees was of 0.118, while in 2014 these two indicators were 0.116 and 0.064 respectively. west region –during the period of time 1992-2014, the degree of specialization of the civil economically active population and of the average number of employees maintained approximately the same values, with slightly higher variations at the beginning of the analysed period. the difference between the two indicators is small, and the periods when an indicator is higher than the other alternate. in conclusion, the degree of specialization of the civil economically active population is higher than the one of the average number of employees in most of the regions (north – east, north – west, south – west oltenia, south muntenia, south – east), and its evolution during the period of time subjected to the analysis is oscillating having, however, a decreasing trend during the 22 years subjected to this analysis. it can also be noticed in figure 3 that the difference between the 2 indicators is a significant one during the whole period, and the highest disparity between the two indicators is reached between 2000 and 2001.alternatively, in bucharest – ilfov region and in central region the degree of specialization of the civil economically active population is slightly lower than the one of the average number of employees, and the decreasing trend of their evolution leads to a decrease of the difference between the two indicators. in west region, the degree of specialization of the civil economically active population and the one of the average number of employees maintained approximately the same values, and the difference between the two indicators is low. stângaciu 31 conclusion in most of the regions (north – east, north – west, south – west oltenia, south muntenia, south – east), the high degree of specialization of the civil economically active population (higher than the one of the average number of employees) is the result of the uneven distribution of the civil economically active population per nace sections, with a higher percentage of the population working in section a: agriculture. on the other hand, in central region, west region and bucharest – ilfov region the degree of specialization of the civil economically active population is close to the one of the average number of employees, as the percentages of the civil economically active population working in sections a: agriculture and d (until 2008) and c (after 2008): manufacturing industry are approximately the same, and most of the employees work in this section d (until 2008) and c (after 2008): manufacturing industry. the decreasing trend in the evolution of these indicators during the 22 years analysed also emphasises the fact that, on the level of the labour market, there is an un-specialization phenomenon. references jaba, e. (1998), statistică, ed. economică, bucureşti. harja eugenia, stângaciu oana-ancuţa (2009), analiza datelor statistice utilizând spss, bacӑu, editura alma mater a universităţii din bacău. stângaciu oana-ancuţa, harja eugenia (2008), egalitatea de şanse între femei şi bărbaţi în domeniul muncii o analiză a principalelor disparităţi de gen la un an de la integrarea în u.e., priorităţi ale statisticii la un an după aderarea româniei la uniunea europeană, bucureşti, institutul naţional de statistică. stângaciu oana ancuţa (2013), equality of opportunity between men and women on the labour market – the gender pay gap within the eu member states, studies and scientific researches. economic edition, universitatea “vasile alecsandri” din bacău, facultatea de ştiinţe economice, centrul de studii şi cercetări economice, no. 18/2013. ins, statistics available at www.insse.ro http://www.insse.ro/ studies and scientific researches. economics edition, no 27, 2018 http://sceco.ub.ro 125 a student dormitory as an educational supporting facility: an enterprise budget analysis dr. etty susilowati, mm budi luhur university ettysslwt@gmail.com dr. sugiharto, m.sc., m.fin budi luhur university ss_aei@yahoo.co.id dr. leonnard, mcomm ipmi international business school leonnard.ong@ipmi.ac.id budi srihartati master student of magister management, budi luhur university abstract the availability of student dormitories has become a major attraction for universities in indonesia since many universities have provided this facility. in this study, we examine the potential of a student dormitory development at the budi luhur university, especially in terms of finance for student interests and education providers. primary data were collected from 185 students and were analyzed by employing feasibility test of net present value (npv), internal rate of return (irr), net benefit cost ratio (net b/c), profitability index (pi) and pay back period (pp). sensitivity analysis was also carried out both in terms of cost and income to anticipate the uncertainty that may occur. the findings indicated that the total investment required in the construction of the student dormitory was rp 155,857,800 with an average revenue per annum of rp 58,314,741,732. the results of the investment valuation analysis of net cash flows for 30 years indicated the npv value of rp 187,355,802,592, irr of 21%, net b/c of 10.57, pi of 2.20, and pbp 6.45 years. this proved that the investment in the student dormitory construction was considered feasible. finally, from the sensitivity analysis of changes in occupancy rate, rental rates and operational costs, it was concluded that the investment in dormitory construction would be unfeasible when occupancy rates and rents were at the level of 80% down. further managerial implications were discussed. keywords student dormitory; investment; investment feasibility test; sensitivity analysis. jel classification i22 1. introduction students are young generation with a lot of potential who are expected to be able to utilize the quality of knowledge they have in society (baharuddin & makin, 2007). to gain the greatest benefit in the learning process, the students are trying to get the best university, according to their interest which is often not provided in their own cities. this resulted in some students must move to other cities to get a higher quality education. in addition to academic quality, immigrant students often also consider the availability of adequate and affordable logistics. demographics of the students origin, distribution which spread throughout indonesia and the concentration of university locations in certain cities in indonesia requires the availability of adequate shelter for mailto:ettysslwt@gmail.com susilowati, sugiharto, leonnard, srihartati 126 students who do not live with their parents. boekaerts (2002) stated that there are several factors that influence the success of students to achieve the optimal achievement, those are intelligence, personality, university environment, and living environment (family, boarding house or boarding house). in addition, the provision of physical facilities significantly affects the level of student satisfaction towards the university (leonnard et al., 2014). therefore, student dormitory is an alternative that can provide a sense of security and comfort for students who are not familiar with the surrounding environment. competition among public and private universities to get the best students nowadays is not only analyzed from academic achievement, but also considering the affordability of education and accommodation costs. in jakarta, several universities have provided student dormitories for students, including university of indonesia, multimedia nusantara university, pelita harapan university, prasetya mulya university, bina nusantara university, bunda mulia university, president univesity etc. student dormitories in addition to helping students in terms of residence can also be the main attraction of a university. in this study, we analyze the potential of student dormitory development at budi luhur university seen from the financial aspect. the results of this study are expected to be beneficial to the interests of students and education providers. budi luhur university is considered very prospective because currently has an active student number of 11.188 people, has 5 faculties consisting of undergraduate and postgraduate programs. of the number of students is estimated about 61.70% comes from outside jakarta and need a place to live during their education. in addition, budi luhur university has more than 3,200 m2 of vacant land that has the potential to be developed as a student dormitory. previous studies have analyzed feasibility analysis (mahyudin et al., 2014; nikki et al., 2014; winantara et al., 2014; dikareva & voytolovsky, 2016) and others have analyzed the feasibility of building public facilities (smith et al., 2014; juwitaningtyas et al., 2015; figueiredo, nunes & brito, 2017) and housing (prastiwi & utomo, 2013; maulina & utomo, 2016; munawaroh & utomo, 2017) but feasibility analysis in the effort of providing educational facilities is still limited. thus, this study contributes to the literature by providing a new perspective on the potential of providing student dormitory, not only from the aspects of educational quality, but also from the university's profitability as a provider of educational services. 2. methodology 2.1 data sources this study employed primary and secondary data. the primary data were collected from 185 students of budi luhur university, while the secondary data were collected from books, journals and papers related to student dormitories, enterprise budget, and investment analysis. data collection was carried out through direct interview by questionnaires with students and others systematically according to the research objectives. 2.2 data analysis data analysis was carried out by evaluating the feasibility of investment through net present value (npv), internal rate of return (irr), net benefit cost ratio (net b/c), profitability index (pi), pay back period (pbp), and sensitivity analysis. npv is the current equivalent value of the expected cash flows taking into account the cost of capital minus the initial cost of the project. an investment will be accepted if the npv from the investment is positive. the formula for calculating npv is as follows (bosma et al., 2017): a student dormitory as an educational supporting facility: an enterprise budget analysis 127 npv = ∑ [(𝐵𝑡 − 𝐶𝑡 𝑛 𝑡=0 )/(1 + 𝑟) 𝑡 ] in which: 𝐵𝑡= benefits/year; 𝐶𝑡= cost/year; r = discount rate; n = project length; t= project year irr is the discount rate that causes the present value of the cash flow to equal the initial cost of the project. an investment is considered feasible if the irr value is greater than the minimum interest rate of attractive rate of return (marr). the formula for calculating irr is as follows (munawaroh & utomo, 2017): irr = 𝑖𝑙 + (𝑖𝑢−𝑖𝑙)(𝑁𝑃𝑉𝑙) (𝑁𝑃𝑉𝑙− 𝑁𝑃𝑉 𝑢) in which: 𝑖𝑙 = discount rate (+); 𝑖𝑢= discount rate (-); 𝑁𝑃𝑉𝑙 = npv (+); 𝑁𝑃𝑉 𝑢= npv (-) net b/c is another type to measure the size of the project, where the present value of the benefit stream is divided by the present value of the cost. an investment is considered feasible if the net value of b/c is positive. pi is the cash flow npv ratio to the investment value of the project. an investment is considered feasible if the value of pi is positive (prastiwi & utomo, 2013). the formula for calculating pi is as follows (prastiwi & utomo, 2013): pi = ∑ 𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑣𝑎𝑙𝑢𝑒 𝑜𝑓 𝑛𝑒𝑡 𝑐𝑎𝑠ℎ ∑ 𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑣𝑎𝑙𝑢𝑒 𝑜𝑓 𝑖𝑛𝑣𝑒𝑠𝑡𝑎𝑡𝑖𝑜𝑛 pp is a way to calculate the length of time it takes to generate a sufficient net cash flow to pay for the initial expenditure. an investment is considered feasible if the pp give a faster return time (umar, 2001). the formula for calculating pp is as follows (munawaroh & utomo, 2017): pp = 𝐼 𝐴𝑏 in which: i = investation value ; ab = net profit/year all of the analyses were calculated by employing ms. excel. 3. result and discussion 3.1 enterprise budget several assumptions employed in the enterprise budgeting of student dormitory are as follows: 1) the investment is planned for 30 years, according to the highest depreciation in the construction of middle class building, 2) total rooms to be built are 1,493 units, with a foundation of 8,000 m2, total building area of 32,000 m2, the other facilities (aisles, stairs, etc.) of 9,600 m2, and room size of 15 m2 each, 3) inflation rate is determined by average inflation of consumer price index from 2012 to 2016, 4) the discount rate employed is 18 %, and 5) the rental price assumed is able to compete with competitors around the university, especially with competitors who have come first, ie gateway apartment and boarding house. unit price employs the reference of the cost of boarding house rent with monthly payment scheme (table 1). susilowati, sugiharto, leonnard, srihartati 128 table 1 standard for student dormitory rental price type of rooms facility rent single room bathroom inside 1,100,000 sharing kitchen electrity water single room bed 1,350,000 wardrobe air conditioner tv desk and chair bathroom inside double room bed 1,750,000 wardrobe air conditioner tv desk and chair bathroom inside 3.2 investment cost investment costs are costs incurred at the beginning of the project. the initial investment cost for the construction of the student dormitory requires funds of rp 155,857,800.00, where the compliance for funds is assumed to be fulfilled by university. these initial investment costs consist of costs for land, buildings, interiors and furniture (table 2). table 2 projected investment cost of student dormitory no investment types unit price/unit total 1 land 10,000 5,000,000 50,000,000 2 building 32,000 3,000,000 96,000,000 3 building permit 4 floors 4,000,000 4,000,000 4 furniture dan interior number of unit x cost of furniture dan interior for single room 597 6,000,000 3,583,200,000 number of unit x cost of furniture and interior for double room 896 7,000,000 6,270,600,000 total 155,857,800,000 3.3 operational cost operational costs are routine expenses incurred annually at the project age. the operational costs of the student dormitory consist of fixed and variable costs. fixed costs consist of salary of a head of dormitory, an admin staff, securities, and cleaning services (table 3). table 3 projected fix cost of student dormitory no type of costs unit price/unit total 1 salary of head of dormitory 1 3,350,000 3,350,000 2 salary of admin staff 1 2,500,000 2,500,000 3 salary of security 6 2,000,000 12,000,000 a student dormitory as an educational supporting facility: an enterprise budget analysis 129 4 salary of cleaning service 5 1,500,000 7,500,000 total 25,350,000 while variable costs consist of electricity, water, telephone and others (table 4). table 4 projected variabel cost of student dormitory no type of costs allocation price/unit total 1 electricity and water 1493 unit rooms 100.000 149,300,000 service area 2,500,000 2 phone 500.000 500,000 3 others t 10,000,000 total 162,300,000 3.4 cash flow projection the cash flow projection to build the student dormitory includes the flow of benefits or an overview of the incoming money and the flow of costs spent during the investment period after it is accounted for the inflation factor. the projected cash inflows of student dormitory investment are indicated in table 5. table 5 projected cash flow of student dormitory yea r capital fix cost variable cost income cash flow cum. cf 0 155,857,800, 000 (155,857,800, 000) (155,857,800, 000) 1 328,901,04 0 2,105,745,1 20 28,486,440,00 0 26,051,793,84 0 (129,806,006, 160) 2 328,901,04 0 2,105,745,1 20 28,486,440,00 0 26,051,793,84 0 (103,754,212, 320) 3 328,901,04 0 2,105,745,1 20 28,486,440,00 0 26,051,793,84 0 (77,702,418,4 80) 4 328,901,04 0 2,105,745,1 20 34,183,728,00 0 31,749,081,84 0 (45,953,336,6 40) 5 328,901,04 0 2,105,745,1 20 34,183,728,00 0 31,749,081,84 0 (14,204,254,8 00) 6 328,901,04 0 2,105,745,1 20 34,183,728,00 0 31,749,081,84 0 17,544,827,04 0 7 328,901,04 0 2,105,745,1 20 34,183,728,00 0 31,749,081,84 0 49,293,908,88 0 8 328,901,04 0 2,105,745,1 20 41,020,473,60 0 38,585,827,44 0 87,879,736,32 0 9 328,901,04 0 2,105,745,1 20 41,020,473,60 0 38,585,827,44 0 126,465,563,7 60 10 10,445,028,0 00 328,901,04 0 2,105,745,1 20 41,020,473,60 0 28,140,799,44 0 154,606,363,2 00 11 328,901,04 0 2,105,745,1 20 41,020,473,60 0 38,585,827,44 0 193,192,190,6 40 12 328,901,04 0 2,105,745,1 20 49,224,568,32 0 46,789,922,16 0 239,982,112,8 00 13 328,901,04 0 2,105,745,1 20 49,224,568,32 0 46,789,922,16 0 286,772,034,9 60 14 328,901,04 0 2,105,745,1 20 49,224,568,32 0 46,789,922,16 0 333,561,957,1 20 15 328,901,04 0 2,105,745,1 20 49,224,568,32 0 46,789,922,16 0 380,351,879,2 80 16 328,901,04 0 2,105,745,1 20 59,069,481,98 4 56,634,835,82 4 436,986,715,1 04 17 328,901,04 0 2,105,745,1 20 59,069,481,98 4 56,634,835,82 4 493,621,550,9 28 susilowati, sugiharto, leonnard, srihartati 130 18 328,901,04 0 2,105,745,1 20 59,069,481,98 4 56,634,835,82 4 550,256,386,7 52 19 328,901,04 0 2,105,745,1 20 59,069,481,98 4 56,634,835,82 4 606,891,222,5 76 20 10,445,028,0 00 328,901,04 0 2,105,745,1 20 70,883,378,38 1 58,003,704,22 1 664,894,926,7 97 21 328,901,04 0 2,105,745,1 20 70,883,378,38 1 68,448,732,22 1 733,343,659,0 18 22 328,901,04 0 2,105,745,1 20 70,883,378,38 1 68,448,732,22 1 801,792,391,2 38 23 328,901,04 0 2,105,745,1 20 70,883,378,38 1 68,448,732,22 1 870,241,123,4 59 24 328,901,04 0 2,105,745,1 20 85,060,054,05 7 82,625,407,89 7 952,866,531,3 56 25 328,901,04 0 2,105,745,1 20 85,060,054,05 7 82,625,407,89 7 1,035,491,939, 253 26 328,901,04 0 2,105,745,1 20 85,060,054,05 7 82,625,407,89 7 1,118,117,347, 150 27 328,901,04 0 2,105,745,1 20 85,060,054,05 7 82,625,407,89 7 1,200,742,755, 047 28 328,901,04 0 2,105,745,1 20 102,072,064,8 68 99,637,418,70 8 1,300,380,173, 755 29 328,901,04 0 2,105,745,1 20 102,072,064,8 68 99,637,418,70 8 1,400,017,592, 464 30 10,445,028,0 00 328,901,04 0 2,105,745,1 20 102,072,064,8 68 89,192,390,70 8 1,489,209,983, 172 tot al 187,192,884, 000 9,867,031, 200 63,172,353, 600 1,749,442,251, 972 1,489,209,983, 172 net cash flow accumulated during the 30 year is rp 1,490,983,667,972. benefits gained from the construction of student dormitory are inflow obtained for 30 years that amounted to rp 1,749,442,251,720. outflow obtained for 30 years is rp 185,419,200,000 which consists of fixed costs of rp 9,867,031,200 and variable costs of rp 63,172,353,600. 3.5 assessment of investment feasibility the analysis of investment criteria is derived from the the cash flow analysis for 30 years, by looking at the total income, and then deducting it with fixed and variable costs arising from the lease transactions. cash flows are calculated based on 100 % occupancy rate, 100 % operational cost, 6 % inflation, 18 % discount rate, a 20 % increase in rent per four years, a 2 % operational increase per year, with single room rent for rp 1,350,000 and double room for rp 1,750,000. the room size is 15 m2 with 4 floors and a total of 1,493 units as indicated in table 6. table 6 value of investment feasibility no criteria of investment feasibility value 1 net cash flow 1,490,983,667,172 2 total investment 155,857,800,000 3 net present value (npv) 187,355,802,592 4 internal rate of return (irr) 21 % 5 pay back period (pbp) 6.45 6 net benefit cost ratio (net b/c) 10.57 7 profitability index (pi) 2.20 based on the table 6, the value of npv is greater than 1. similarly, the value of net b/c and pi. the irr calculation indicated an irr of 21 %. the findings denote that the internal rate of return generated from boarding investment is greater in value a student dormitory as an educational supporting facility: an enterprise budget analysis 131 than the 18 % discount rate. the value of pbp is 6.45 years. based on the assessment criteria of the payback period, this dormitory investment is acceptable because the amount of investment cost can be returned with a payback period of 6.45 years, with a 100% occupancy rate. from the overall findings, it can be summarized that the construction of student dormitory is feasible to be constructed. 3.6 sensitivity analysis in this study, the sensitivity analysis to be tested is used to find out how sensitivity changes in occupancy rate, rental price, and operational cost. changes are created gradually in percentage form until it is known that the criterion value is not feasible. the results of the sensitivity analysis of the occupancy rate indicate that the project is feasible to be applied at an occupancy rate of 90 % and 100 %, but at the time of occupancy rate down to 80 %, 70 %, 50 %, 25 % and 13 %, the project becomes not feasible anymore, because the investment criterion indicates an improper result, which is pointed from the irr value which is lower than the reference discount rate (table 7). table 7 sensitivity analysis of changes in occupancy rate investment criteria occupancy rate net cash flow total investment npv irr pbp pi net b/c 100 % 1,489,234,224,920 155,857,800,000 187,152,704,159 21 % 6,45 10,56 2,20 90 % 1,314,289,999,723 155,857,800,000 166,842,860,879 19 % 7,05 9,43 2,07 80 % 1,139,345,774,526 155,857,800,000 146,533,017,600 17 % 7,81 8,31 1,94 70 % 958,278,501,447 155,857,800,000 125,512,329,805 15 % 8,70 7,15 1,81 50 % 614,513,098,934 155,857,800,000 85,603,487,761 11 % 11,99 4,94 1,55 25 % 171,029,488,059 155,857,800,000 34,118,035,048 4 % 21,38 2,10 1,22 13 % (39,778,303,303) 155,857,800,000 9,644,673,896 -1 % 31,00 0,74 1,06 while the result of the calculation of sensitivity analysis of the rental price, it is indicated that the higher the presentation of the rental price, the greater the profit and the investment is feasible to be applied. at the present level the rental price of 80 % down the investment is not feasible to be applied because the npv and irr will decrease further. in addition, when the rental price of 13 % net cash flow is negative rp 39,996,983,585, with an irr of -1 % (table 8). table 8 sensitivity analysis of changes in rental rates investment criteria renta l price net cash flow total investment npv ir r pbp pi net b/c 200 % 3,236,927,034,64 0 155,857,800,00 0 390,048,038,52 1 39 % 3,86 21,7 7 3,5 0 150 % 2,363,080,629,78 0 155,857,800,00 0 288,600,371,34 0 30 % 4,72 16,1 6 2,8 5 100 % 1,489,234,224,92 0 155,857,800,00 0 187,152,704,15 9 21 % 6,45 10,5 6 2,2 0 90 % 1,312,717,251,13 155,857,800,00 166,660,275,38 19 7,06 9,42 2,0 susilowati, sugiharto, leonnard, srihartati 132 8 0 8 % 7 80 % 1,139,695,662,97 6 155,857,800,00 0 146,573,637,28 6 17 % 7,81 8,31 1,9 4 50 % 613,640,127,250 155,857,800,00 0 85,502,141,643 11 % 12,0 0 4,94 1,5 5 20 % 90,905,207,863 155,857,800,00 0 24,816,147,135 2 % 24,7 8 1,58 1,1 6 13 % (39,996,983,585) 155,857,800,00 0 9,619,286,592 -1 % 31,0 0 0,74 1,0 6 furthermore, from the calculation of the sensitivity analysis of the change in operational cost, it is indicated that the lower the operational cost of the presentation, the higher the npv value will be, in this case indicates that this investment is feasible to be applied and not affected to operational cost of 13 % (the lowest percentage) and 200 % (the highest percentage) (table 9). table 9 sensitivity analysis of operational costs investment criteria operation al costs net cash flow total investment npv ir r pb p pi net b/ c 200 % 1,416,194,840,1 20 155,857,800,0 00 173,721,233,7 35 20 % 6,9 1 10,0 9 2,1 1 150 % 1,452,721,836,4 59 155,857,800,0 00 180,438,312,0 94 20 % 6,6 7 10,3 2 2,1 6 100 % 1,489,234,224,9 20 155,857,800,0 00 187,152,704,1 59 21 % 6,4 5 10,5 6 2,2 0 90 % 1,496,611,202,7 85 155,857,800,0 00 188,509,282,6 72 21 % 6,4 1 10,6 0 2,2 1 80 % 1,503,842,101,8 80 155,857,800,0 00 189,838,998,2 44 21 % 6,3 7 10,6 5 2,2 2 50 % 1,525,826,956,7 05 155,857,800,0 00 193,881,870,8 41 22 % 6,2 5 10,7 9 2,2 4 20 % 1,547,665,732,7 60, 155,857,800,0 00 197,897,880,4 98 22 % 6,1 4 10,9 3 2,2 7 13 % 1,552,778,489,6 96 155,857,800,0 00 198,838,083,4 28 22 % 6,1 1 10,9 6 2,2 8 then the results of further data processing indicate that the investment will not be feasible at the 50 % occupancy rate for the rental price of 13 %, with a negative npv value of rp -3,213,035,045. the results also indicate that the value of npv negative at occupancy rate of 25 % to the rental price 25 % , occupancy rate of 25 % to rental price 13 %, occupancy rate 13 % to rental price 50 %, occupancy rate 13 % to rental price 25 %, and occupancy rate 13 % to rental price 13 % (table 10). table 10 sensitivity analysis of occupancy rate and rental price to npv occupancy rate ren tal pric e 100 % 90 % 80 % 70 % 50 % 25 % 13 % 100 % 186,811,13 9,238 166,521,60 5,801 146,232,07 2,365 125,232,40 5,259 85,363,47 2,056 33,929,50 4,796 9,480,617, 005 90 166,521,60 148,263,05 130,004,50 111,106,90 75,228,86 28,943,43 6,941,886, a student dormitory as an educational supporting facility: an enterprise budget analysis 133 % 5,801 6,693 7,585 9,258 0,260 8,270 595 80 % 146,232,07 2,365 130,004,50 7,585 113,776,94 2,804 96,981,413 ,257 65,094,24 8,463 23,957,37 1,745 4,403,156, 185 70 % 125,232,40 5,259 111,106,90 9,258 96,981,413 ,257 82,361,524 ,896 54,604,92 5,254 18,796,79 2,892 1,775,570, 211 50 % 85,363,472 ,056 75,228,860 ,260 65,094,248 ,463 54,604,925 ,254 34,690,41 3,074 8,999,172, 170 (3,213,035, 045) 25 % 33,929,504 ,796 28,943,438 ,270 23,957,371 ,745 18,796,792 ,892 8,999,172, 170 (3,640,506 ,471) (9,648,716, 634) 13 % 9,480,617, 005 6,941,886, 595 4,403,156, 185 1,775,570, 211 (3,213,035 ,045) (9,648,716 ,634) (12,707,88 6,778) the calculation of sensitivity analysis of occupancy rate and operational cost to npv also indicates that the investment is feasible to be applied. the npv value is always positive on the change of occupancy rate to operational cost starting from 100 % to 13 % percentage (table 11). table 11 sensitivity analysis of occupancy rate and operational cost to npv occupancy rate operatio nal costs 100 % 90 % 80 % 70 % 50 % 25 % 13 % 100 % 187,027,466 ,042 166,717,622 ,763 146,407,779 ,483 125,387,091 ,689 85,478,249, 645 33,992,796, 931 9,519,435,7 79 90 % 188,370,613 ,085 168,060,769 ,805 147,750,926 ,526 126,730,238 ,731 86,821,396, 687 35,335,943, 974 10,862,582, 822 80 % 189,713,760 ,127 169,403,916 ,848 149,094,073 ,568 128,073,385 ,774 88,164,543, 730 36,679,091, 016 12,205,729, 864 70 % 191,103,917 ,316 170,794,074 ,037 150,484,230 ,757 129,463,542 ,963 89,554,700, 918 38,069,248, 205 13,595,887, 053 50 % 193,743,201 ,254 173,433,357 ,975 153,123,514 ,695 132,102,826 ,901 92,193,984, 857 40,708,532, 143 16,235,170, 991 25 % 197,148,079 ,007 176,838,235 ,727 156,528,392 ,448 135,507,704 ,653 95,598,862, 609 44,113,409, 896 19,640,048, 744 13 % 198,766,571 ,193 178,456,727 ,913 158,146,884 ,634 137,126,196 ,840 97,217,354, 795 45,731,902, 082 21,258,540, 930 finally, the results of the sensitivity analysis of changes in rental rates and operational costs to npv indicate that as the rental prices rise, npv will begin to rise as operational costs fall, conversely as the rental prices fall and the operational costs rise, npv will decline. investment will become unfeasible when the rental prices decrease by 13 % against the operational cost up to 200 % generating npv with negative value rp. -3,925,466,115, (table 12). table 12 sensitivity analysis of rental prices and operational costs to npv operatio nal costs rental prices 200 % 150 % 100 % 90 % 80 % 50 % 20 % 13 % 200 % 376,884,095 ,376 275,334,878 ,979 173,785,662 ,581 153,272,720 ,869 133,165,976 ,002 72,033,347 ,751 11,286,606 ,501 (3,925,466, 115) 150 % 383,599,830 ,588 282,050,614 ,191 180,501,397 ,793 159,988,456 ,081 139,881,711 ,234 78,749,082 ,962 18,002,341 ,713 2,790,269,0 97 100 % 390,315,565 ,800 288,766,349 ,403 187,217,133 ,005 166,704,191 ,293 146,597,446 ,446 85,464,818 ,174 24,718,076 ,925 9,506,004,3 09 90 % 391,672,144 ,313 290,122,927 ,915 188,573,711 ,518 168,060,769 ,805 147,954,024 ,959 86,821,396 ,687 26,074,655 ,438 10,862,582, 822 80 % 393,001,859 ,885 291,452,643 ,487 189,903,427 ,090 169,390,485 ,377 149,283,740 ,531 88,151,112 ,259 27,404,371 ,010 12,192,298, 394 50 % 397,044,732 ,483 295,495,516 ,085 193,946,299 ,687 173,433,357 ,975 153,326,613 ,128 92,193,984 ,857 31,447,243 ,608 16,235,170, 991 20 % 401,062,085 ,286 299,512,868 ,889 197,963,652 ,491 177,450,710 ,779 157,343,965 ,932 96,211,337 ,661 35,464,596 ,411 20,252,523, 795 13 % 402,068,102 ,421 300,518,886 ,023 198,969,669 ,626 178,456,727 ,913 158,349,983 ,067 97,217,354 ,795 36,470,613 ,546 21,258,540, 930 susilowati, sugiharto, leonnard, srihartati 134 4. conclusion and recommendation construction of student dormitory as a supporting educational facility is feasible to be applied in terms of financial, student interests and educational providers. the total investment required is rp. 155,857,800,000. the student dormitory is projected to generate an average income per year of rp 58,314,741,732 and the average cost per year is rp 2,434,646,160. the average net cash flow per year is rp 49,699,455,572 and the net cash flow generated during 30 years is rp.1,490,983,667,172. the result of investment assessment of the student dormitory in the net cash flow for 30 years obtained npv value of rp.187,355,802,592, irr of 21 %, net b/c of 10.57, pi of 2.20, and pbp 6.45 years. this proves that the investment development of the student dormitory is feasible because it will be profitable in the long term for 30 years. from the sensitivity analysis of the change of occupancy rate, the rental price and the operational cost are summarized that the investment of student dormitory will be unfeasible when the occupancy rate and the rental price are at the level of 80 % down, on the contrary with the result of the sensitivity analysis of the change in operational cost it indicate that the nvp will get higher. taken together the occupancy rate and the rental price decreased by 50 %, 25 % and 13 % will cause the investment to be unfeasible in the long run. the operational costs will increase and npv will fall when the rental prices decrease. the investment will also become unfeasible when the rental prices decrease by 13 % against the operational costs increase to 200 % cause nvp is negative of rp. -3,925,466,115. this study is expected to become one of the reference for the further studies, because there are still limited studies about financial feasibility analysis of student dormitory needs. moreover, this study is expected to be able to include the economic aspect of student dormitory potential with bot (build operate transfer) system, operation management (using operator service), and mudharabah. references baharuddin, makin, m. 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(2014), the loyalty model of private university student, international research journal of business studies 7(1), 55-68. mahyuddin, i., mahreda, e.s., mustika, r., & febrianty, i. (2014), analisis kelayakan dan sensitivitas harga input pada usaha budidaya ikan lele dalam kolam terpal di kota banjarbaru provinsi kalimantan selatan, enviroscienteae 10(2014), 9-17. maulina, z. p., & utomo, c. (2015), study kelayakan investasi apartemen gunawangsa merr surabaya, jurnal teknik its, 4(2), d91-d94. a student dormitory as an educational supporting facility: an enterprise budget analysis 135 munawaroh, a., & utomo, c. (2017), analisa investasi the akavia indekost residences ngaliyan-semarang, jurnal teknik its, 6(1), 68-72. poetri, n. a., basith, a., & wijaya, n. h. (2014), analisis kelayakan pengembangan usaha peternakan sapi perah kunak (studi kasus usaha ternak kavling 176, desa pamijahan kab. bogor), jurnal manajemen & organisasi 5(2), 122-138. prastiwi, a., & utomo, c. (2013). analisa investasi perumahan green semanggi mangrove surabaya, jurnal teknik its, 2(2), d191-d196. smith, m. t., goebel, j. s., & blignaut, j. n. (2014), the financial and economic feasibility of rural household biodigesters for poor communities in south africa, waste management 34(2), 352-362. umar, husein. (2001), studi kelayakan bisnis, gramedia pustaka utama. jakarta. winantara, i. m. y., bakar, a., & puspitaningsih, r. (2014), analisis kelayakan usaha kopi luwak di bali, jurnal teknik industri itenas 3(2), 118-129. studies and scientific researches. economics edition, no 31, 2020 http://sceco.ub.ro 33 organization of the public procurement process at the level of the contracting authorities in romania. particularities and solutions for the management of public procurement procedures organized in the context of emergency of covid-19 crisis ceocea costel “vasile alecsandri” university of bacău cceocea@sifm.ro ceocea raluca alexandra “gh. asachi” university of iași raluca.ceocea@gmail.com vatamaniuc adrian “gh. asachi” university of iași adrian.vatamaniuc@gmail.com mihălaș vasile “vasile alecsandri” university of bacău mihalas2018@gmail.com abstract the normative framework applicable to public institutions imposes an approach to public procurement management aimed at awarding public procurement contracts in conditions of economic and social efficiency. achieving the objectives set at the level of the organization, in accordance with the principles underlying the award of public procurement contracts is conditioned by the adoption and implementation of specific procedures, mainly oriented towards the organization of decision-making processes. in the context of the crisis triggered by the new coronavirus sars-cov-2, contracting authorities were forced to organize public procurement processes, in a matter of urgency, on a procedural background less oriented towards adopting fast and efficient decisions, with negative effects both on the available financial resources and on the process of ensuring the flow of products, services and works corresponding to the rhythm imposed by the urgent needs of public institutions involved in managing the effects of the health crisis. this paper aims at individualize the decision-making process in the field of public procurement in romania, in order to identify models of good practice, procedures and support working tools for optimizing the public procurement process carried out at the level of contracting authorities in a matter of emergency. keywords romania; procedures; public procurement management; change management; decision-making; urgency; crisis; economic and social efficiency; sars-cov-2 jel classification d73; h12; h57 1. introduction the concept of management, as a general approach, refers to a strategic process of organizing activities in order to achieve certain objectives assumed at the level of the organization. mailto:cceocea@sifm.ro mailto:adrian.vatamaniuc@gmail.com mailto:adrian.vatamaniuc@gmail.com mailto:mihalas2018@gmail.com organization of the public procurement process at the level of the contracting authorities in romania. particularities and solutions for the management of public procurement procedures organized in the context of emergency of covid-19 crisis 34 regarding the private organizations, management objectives are mainly aimed at maximizing profit or achieving other personal goals (e.g. the need to achieve of the leaders, securing a portfolio of clients, increasing knowledge, etc.). in contrast to the management of private organizations, public management mainly aims at achieving a general interest. in the literature, confusions are often identified between the concept of public management and the concept of public administration. thus, the public administration is the expression of the activities undertaken for the fulfillment of the state functions and of the administrative-territorial structures, according to a framework regulated by normative acts. in other words, public administration activities represent activities performed by responsible persons/civil servants, who have drawn competencies to act in order to perform public services, by issuing and/or implementing public laws. even if by the way it manifests itself, mainly due to the political character that determines them, between public administration and public management elements of interdependence are identified, between the two concepts the sign of equality cannot be put. in contrast to the concept of public administration which is strictly legal by the applicable legal framework, the concept of public management has evolved with the development of the functions of public sector organizations, with the development of theories on organization management and the evolution of the organizational and principled framework in which public organizations carries out their activities. thus, public management brings together a set of processes and managerial relationships that occur at the level of the components of the administrative system, which aim to create the appropriate institutional framework to enable the general public interest to be satisfied. even in this framework defined above, the literature tends towards an approximation of these two concepts, a fact also identified at the level of the romanian university environment. thus, public administration tends to be properly defined as “the use of managerial, political and legal theories and processes in order to fulfill the mandates of the legislative, executive and judicial government, in order to ensure the regulations and services for the society as a whole, as well as for its segments” (alexandru, 2003, p.10). moreover, it is found that the link between administration and management is the “decision-making process” process specific to management which, “is the heart of administration, and the vocabulary of administrative theory must derive from the logic and psychology of human choice”. (simon, 1979) 2. public procurement management 2.1. the concept of management at the level of public institutions as in the case of private organizations, the processes carried out at the level of public institutions can be divided into two categories: execution processes and management processes. in detail, the execution processes within the public institutions are usually reduced to bureaucratic processes that have as main result the obtaining of some services or deliverables, which contribute to the achievement of the objectives established at the level of the institution. in contrast to the execution processes, the management processes within the public institutions are manifested by decisional acts. the new public management, one of the strongest international currents in this domain, brings new ways to develop the sphere of public management. costel ceocea, raluca alexandra ceocea, adrian vatamaniuc, vasile mihălaș 35 even if the current of the new public management brings mainly a new attitude regarding the way the public administrative act is carried out, its orientation towards increasing the cost / efficiency ratio in the public sector requires both the import and the adaptation of specific management methods and techniques from private sector toward public organizations as well as the restructuring and optimization of the decision-making process within them. decentralization of public administration, implementation of public policies through projects, increasing the training of officials and clerks, improved organization of public institutions, digitalization of the public administration sector, new attitudes towards the citizen-client impose new guidelines of public administrations, the new role of public management being to ensure the transition from an empirical leadership style to a scientifically based one, based on knowledge and innovation. the managerial decision within public institutions is a manifestation of the will of the administrative bodies, prior to the actions proposed to be undertaken, through which a solution is chosen, in order to achieve the proposed goal or objective or to achieve a desired result. this decision is usually taken when several appropriate possibilities or options are identified, which comply with the applicable legal framework, the selected option being the one that is identified as the most advantageous in relation to the institutional objectives assumed. a definition, with a systemic profile, is given by armenia adroniceanu, presenting the administrative decision as “a complex process of choosing a decision-making variant from several possible ones, in order to achieve a public administration objective and influencing the activity of at least, another person in the system, the system as a whole or society in general” (adroniceanu, 1999). 2.2. the decision-making process analyzing carefully the decision-making process carried out at the level of public institutions, we find that it involves:  collaboration of several people from the organizational structures of the institution  processing a large volume of information  carrying out the process in several stages  endorsement by one or more competent persons  assuming the responsibility of one or more persons holding public positions (dulschi, 2016). in the decision-making process, as a process of analysis and evaluation of several alternatives, the following main elements are identified:  the decision maker – represented by the person or group of persons who are to adopt the optimal variant from those possibly identified.  the problem subject to the decision – represented by the object of the decision  decision variants – represented by the identified options  decision-making criteria – represented by the characteristics on the basis of which the decision-making variants are evaluated and compared for the purpose of ranking and selecting the optimal variant  decision-making environment – represented by the context given by the internal and external conditions that influence the decision  the set of consequences – represented by the results estimated to be obtained by adopting the decisional variants, established in relation to each decisional criterion separately  decision objectives – the results intended to be achieved by the decision maker following the implementation of the selected decision variant. organization of the public procurement process at the level of the contracting authorities in romania. particularities and solutions for the management of public procurement procedures organized in the context of emergency of covid-19 crisis 36 the decision-making process that should underlie the decision-making of the public decision-maker should move away from the administrative model (limited rational model) or the retrospective model (specific to public authorities with low managerial capacity) and move towards a rational model (classic) built on the following steps: i. establishing the institutional objectives pursued ii. collection, verification, processing and analysis of information iii. elaboration of options and quantification of the expected results of each option iv. selecting the most advantageous option v. putting into practice the selected variant, controlling the execution process and evaluating the results obtained. 2.3. public procurement management although an insufficient allocation of financial resources is constantly invoked to the portfolio of needs generated by public institutions in romania, it was found an inadequate management of public procurement processes, characterized by wrong/poor procurement, which generated waste of public funds and consumption of goods, services and unjustified works in relation to the institutional objectives established by the multitude of strategies assumed at their level. in addition, european officials are constantly calling for the need to increase administrative capacity at the level of public institutions in order to increase the absorption of eu funds, based on unfavorable reports on frequent deviations of the public procurement from the legislative framework and related sanctions. we appreciate that the optimal solution to improve the public procurement process carried out at the level of public institutions in romania is one that aims to take over from the private sector some management techniques and methods, by adapting them to the specific constrains of the public administration sector. as indicated in public procurement law1, the managerial decisions that will be adopted regarding the public procurement processes must take into account the principles underlying the award of public procurement contracts, according to figure no. 1 below: figure 1 principles underlying public procurement management source: authors, based on the public procurement law no 98/2016 given that the procurement process is a multidisciplinary one, involving all organizational structures on a variable basis, the managerial decisions that can be taken regarding public procurement must comply with the formalization and approval /approval process required by the regulatory framework applicable to all processes carried out at the level of the public institution and must aim mainly at achieving institutional objectives. 1 article 2 (2) form public procurement law no 98/2016 costel ceocea, raluca alexandra ceocea, adrian vatamaniuc, vasile mihălaș 37 the main objectives that can be set at the level of a public institution with regard to the procurement process carried out at its level are:  ensuring the institution with a flow of products, services and works corresponding to the level and pace required by the objective needs established at the institution level  obtaining the products, services and works required in the context of economic and social efficiency  conduct of contractual relations concluded by procurement processes under optimal conditions, respecting the principle of legality and contractual balance the stages at which the procurement process is carried out, in accordance with the regulatory frame2 are: a. planning/preparation phase, including market consultation b. stage of organization of the procedure and award of the contract/framework agreement c. post-award stage of the contract/framework agreement execution and monitoring of the implementation of the contract/framework agreement in order to advance the above stages, the specific tools for planning and monitoring public procurement processes that may be available to contracting authorities are: a) public procurement strategy b) annual public procurement program c) gantt chart d) risk management plan / risk register e) contracting strategy the characteristics of contracting authorities according to which the structuring of decision-making processes must be adjusted are:  type of contracting authority and its main activity  volume and complexity of the public procurement portfolio  number of people involved in procurement processes  training policy for staff involved in procurement processes. considering the results of the research activity carried out so far, according to the above conclusions, we outlined the following conceptual model that underlies the analysis of the decision-making process in the field of public procurement. figure 2 conceptual model on the decision-making process in public procurement source: authors 2 article 8.(2) of the methodological norms for the application of the public procurement law, published by government decision no. 395/2016 organization of the public procurement process at the level of the contracting authorities in romania. particularities and solutions for the management of public procurement procedures organized in the context of emergency of covid-19 crisis 38 3. public procurement-specific decision-making process in the context of the emergency situation triggered by the covid-19 outbreak 3.1. analysis of the context in which public procurement was carried out during the emergency period the field of public health has caught the full attention of experts and policy makers throughout the first 5 months of 2020. what at first seemed just another flu epidemic, has turned into an event of cataclysmic proportions, both in terms of the number of diseases, as well as the pressure on economic systems and especially public health systems. against this background, the political response mechanisms, decision-making systems and support infrastructure proved to be more or less effective, the moment we present our conclusions in view of being within the limits of an evaluation in medias res, the epidemic not being fully stopped. obviously, this pandemic landscape has changed the paradigm in which decisions have been taken in the public sector, especially within institutions that have played an active role in the action plans applied for combating the spread of covid-19 coronavirus and manage the consequences. thus, as a result of the onset of the state of emergency, by issuing decree no. 195 / 16.03.2020, published in the official journal of romania no. 212 of 16.03.2020, the contracting authorities involved in actions to combat and manage the consequences of the pandemic, from the point of view of public procurement, were transposed into a new framework that required the procurement in a short time of significantly more large amounts of products needed to combat and manage the effects of the epidemic. this new picture of public procurement triggered by the health crisis covid19 was characterized by an inaccurate legislative framework, insufficient administrative capacity and a market dominated by a growing demand. in the process of establishing the state of emergency by decree no. 195 / 16.03.2020, “probably” due to the pressure of the moment, certain terms were used, inappropriately, a phenomenon likely to generate confusion among the contracting authorities. for example in the text of decree no. 195 / 16.03.2020 identifies the inappropriate use of public procurement-specific terminology such as “procurement in direct mode” 3 (and not through “direct procurement”) or “direct procurement procedure” 4 (taking into account that direct procurement5 is not defined as a competitive public procurement procedure). anticipating possible dichotomies, misunderstandings, induced interpretations, national agency for public procurement through a notification published on the institution's website on 16.03.2020, reiterated the incidence of the legislative framework established by public procurement law no 98/2016 in the case of this state of emergency, which promotes the award of public procurement contracts through competitive procedures we intuited that this state of confusion has variably characterized the entire eu space, which is why the european commission issued communication 2020 / c 108 i / 01 of 01.04.2020 on its guidelines for the use of the legal framework for public procurement in the case of the award of public procurement contracts in the event of emergency triggered by the covid-19 crisis, which strengthens the incidence of using the competitive procedures established by directive 2014/24 / eu (and assimilated at the 3 article 10 of decree no. 195 / 16.03.2020 4 article 28 (2) of romania no. 195 / 16.03.20200 5 the direct procurement regulated by art. 43-46 of government decision no 395/2016, is not a public procurement procedure within the meaning of art. 68 of law 98/2016 but only a right offered to the contracting authority to purchase products, services or works with an estimated value below the limit imposed by art. . 7 para. (5) of law 98/2016, without using the competitive method of awarding these contracts. costel ceocea, raluca alexandra ceocea, adrian vatamaniuc, vasile mihălaș 39 level of public procurement law no 98/2016) in the case of awarding public procurement contract of products, services and works needed to deal with this crisis. at the same time, the picture of public procurements in the emergency state was also affected by a low capacity of the teams involved in public procurement processes carried out in this period, both in terms of professional level and availability of their members. among the cases cited in the discussions between experts in various communication channels and specialized forums are:  reduced number of staff  low level of training, inadequate in relation to the particularities of the specific market of sanitary materials, protection materials, medical equipment, medications, etc.  the modification of the work schedule, the transfer of some employees under the telework contract regime, the lack of resources and infrastructure necessary to carry out the activities exclusively online  poor use or non-use of the facilities offered by the digital signature system. following the administration of a questionnaire at the level of several contracting authorities in the north-east region in 20196, conclusions were drawn which, in retrospect, confirm the chronic existence of some of the problems mentioned above, namely:  approx. 7% of the contracting authorities involve in the procurement processes more than 6 persons, and approx. 35% involve a number of 2-5 persons;  over 78% of contracting authorities do not use it applications (other than electronic public procurement system) for planning and managing public procurement processes;  only 50% of the contracting authorities have implemented a continuous professional training program in the field of public procurement (with a participation frequency of max. 2 years);  over 85% of the staff involved in public procurement processes have a total work experience of over 20 years, corroborated by the fact that over 64% of these staff are over the age of 45 (of which 28.6% over 55 for years). and if these factors were not enough to increase the complexity of the decision-making process in the field of public procurement, the market to which emergency public procurement contracts were addressed also put additional pressure on the decisionmaking act, both by the unavailability in the market of the volumes of products requested by the contracting authorities and by the high volatility of the prices related to these products. as elements that directly influenced the specific market of these materials and equipment we highlight:  lack of domestic producers of such products, which would provide a predictability and guarantee of the availability of the requested products in agreed delivery schedules, producers to whom the public authorities could impose, according to law7, the amplification of the production process to cover the additional need generated by such a crisis;  established restrictions on the international transport of goods, especially in trade relations between the european and asian areas that have disrupted supply chains. 6 research report no. 3 advanced at the level of the doctoral school within the university “gh. asachi” iași (vatamaniuc, 2019) 7 eg. article 9 para. (1) of the government emergency ordinance no. 1 of 21.01.1999 on the state of siege and the state of emergency organization of the public procurement process at the level of the contracting authorities in romania. particularities and solutions for the management of public procurement procedures organized in the context of emergency of covid-19 crisis 40  lack of “buffer” stocks at importers and / or distributors with constant activity in this relevant market, ensuring a rapid supply immediately after the award of the public procurement contract;  the small-scale use in this market of the special method of awarding public contracts using “framework agreements”, which provides for the option of purchasing additional quantities (compared to the current need) and which makes it possible to supply initial stocks of products quickly, without other bureaucratic formalities imposed by the applicable legal framework in the field of public procurement. as an example of the above we can present the evolution of the unit price and the contracted volumes related to a product widely used in this health crisis, respectively “surgical mask”, during the first four months of this year, according to the table below: table 1 evolution of public procurement of surgical masks (jan.-apr. 2020) january february march april number of procurement (according to seap catalogue) 17 contracts 78 contracts 251 contracts 263 contracts quantity purchased 60,990 pcs 398,550 pcs. 1,376,280 pcs 1,816,527 pcs average unit price (excluding vat) 0.17 lei/pc 1.83 lei/pc 3.75 lei/pc 2.73 lei/pc source: electronic public procurement system (seap)extracted from direct purchases http://e-licitatie.ro/pub as a specific detail of a market dominated by the crisis, the table above shows a direct correlation between the dynamics of the unit purchase price (+ 2,200.00%) and that of the volume of products purchased (+ 2,256.00%). as a result of this accumulation of factors that have contributed to the accentuation of the uncertainty and to the increase of the risk intensity, we consider as very probable the increase of the incidence of the decisional errors and/or of the deviations from the law. the fact that most contracting authorities (vatamaniuc, 2019) did not implement an internal procedure for decision-making in the field of public procurement (71.4%) also contributed to this situation, even though the leaders of these contracting authorities equally recognize that the implementation of such a procedure would directly contribute to the achievement of the objectives set at the level of the institution (71.5%). in summary, the way in which the public procurements were carried out during the emergency situation can be summarized and explained from the perspective of their specific causal relations, as presented in figure no. 3. http://e-licitatie.ro/pub costel ceocea, raluca alexandra ceocea, adrian vatamaniuc, vasile mihălaș 41 figure 3 causal relationships specific to public procurement processes carried out in the context of covid-19 emergency source: authors 4. conclusions and directions for action on decision-making in the context of emergencies. starting from the idea that the mere finding of a state cannot generate a positive response of the system in the absence of the introduction of improvement measures and without proposing to fully cover this topic, we bring it forward the idea of establishing decision-making procedures and how they can compete to achieve the goals set in the portfolio of public procurement processes carried out in an emergency context. in this new decision-making frame, by applying appropriate change management, the general objectives to be set at the level of the public procurement portfolio of products / services / works required in the context of emergencies must refer at least to:  implementation of specific procedures for decision making in conditions of increasing uncertainty and risk;  professionalization of staff with responsibilities in public procurement management;  promoting integrated risk response systems, at inter-institutional level; the achievement of these objectives must be doubled by the assumption of sets of impact and result indicators, among which we can mention, without limiting ourselves to:  r1. increasing the response speed of contracting authorities in relation to market dynamics  r2. reducing the duration of processes associated with public procurement;  r3. establishing a set of performance indicators at the level of contracts;  r4. reducing errors and reducing the number of cases of procurement failure. organization of the public procurement process at the level of the contracting authorities in romania. particularities and solutions for the management of public procurement procedures organized in the context of emergency of covid-19 crisis 42 and last but not least, it must be emphasized that any process that takes place under conditions of uncertainty and risk can be influenced by factors that are difficult to anticipate which may disrupt both the conduct of public procurement processes carried out at the level of contracting authorities and the functioning of the public procurement system as a whole. references “al. i. cuza” university iași (n.d.), guide to tools and good practices in public decision-making. adroniceanu, a. (1999), public management, bucharest, economic publishing house. alexandru, i. (2003), public administration. csáki, c. (2006), investigating the decision making practice of public procurement, international public procurement conference proceedings. dulschi, i. (2016), the decision-making process in public administration, public administration: theory and practice. european commission (2020), communiqué 2020 / c108 i / 01. european commission guidelines for the use of the public procurement emergency framework related to the covid-19 crisis, official journal of the european union. european parliament and council of the european union (2014), directive 2014/24/eu, official journal of the european union. hințea, c.e., marius, c., țiclău, t.c. (2015), strategic planning and public management reform: the case of romania, transylvanian review of administrative sciences, 30-44. nica, e. (2012), public procurement management, bucharest, economic publishing house. organisation for economic coorperation and development (2018), methodology for assesing procurement systems (maps), oecd. popa, i.g., ispas, r. (2019), study regarding the planning stage of the romanian public procurement process, international conference “knowledge-based organization”. president of romania (2020), decree 195, regarding the establishment of the state of emergency on the romanian territory, official journal. romanian government (1999), emergency ordinance 1, regarding the state of siege and the state of emergency, official journal of romania. romanian government (2016), government decision no. 395, methodological norms for the application of the provisions regarding the award of the public procurement contract, official journal of romania. simon, h.a. (1979), rational decision making in business organizations, the american economic review, vol. 69, 493-51. the romanian parliament (2016), public procurement law no. 98, official journal of romania. vatamaniuc, a. (2019), research report no.3, iași, “gh asachi” university. 1. introduction 2. public procurement management 2.1. the concept of management at the level of public institutions 2.2. the decision-making process 3. public procurement-specific decision-making process in the context of the emergency situation triggered by the covid-19 outbreak 3.1. analysis of the context in which public procurement was carried out during the emergency period 4. conclusions and directions for action on decision-making in the context of emergencies. (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 38 total factor productivity influence factor of the economic growth potential. practical application∗ florina popa institute of national economy romanian academy florinapopa2007@gmail.com abstract adequate to the new requirements of economy, the economic research has achieved progresses in addressing the issues regarding the growth and development, the economists drawing a number of theories and models, in order to find resorts that lead to sustainable growth. the paper refers to the means of assessment and forecast of the potential growth of an economy, by using a mathematical model, whose production function takes into consideration the role of three factors, being highlighted the role of the total factor productivity, as an element of influence on growth with the other two factors. the study includes an application of the model use, for the analysis of the growth potential of the economy, at national level. keywords total factor productivity; mathematical model; growth potential jel classification c53; d24 1. introduction the economic literature has given a particular interest to the analysis of growth problems and its determinants, trying to explain the forms of economic phenomena occurrence and provide alternatives concerning the ways to achieve growth. the emphasis was on measures which lead to performance achievement regarding the welfare and sustainable growth: capital investments, stimulate research and development activities and, respectively, technical progress, well-trained workforce etc. the economic research has achieved progresses in addressing problems regarding the development, economic growth, world trade, the economists initially, formulating theories and models based on perfect competition and, subsequently, moving to models of imperfect competition, according to the new requirements of economy, the aim being to find the springs which lead to sustainable growth. 2. total factor productivity the estimation and forecast of the growth of an economy potential, basically, takes into account: the available amount of labour, the amount of capital that can be used and the total factor productivity, the latter being considered a "residual", respectively, that part of the output unexplained by the amount of inputs used in production. ∗this article is part of the scientific research paper for 2014, entitled ”dezvoltarea economică endogenă la nivel regional – aspecte teoretice și practice”, achieved by a team of researchers of the institute of national economy romanian academy (coordinator phd. daniela antonescu). popa 39 assimilated to technical progress, the total factor productivity, more broadly, includes the other sources of growth, different from the factors, labour and capital, its level being determined by the extent of efficiency and intensity of the inputs used in production. the total factor productivity (tfp) is based on the determination of estimated gdp, using the homothetic cobb-douglas production function. y = akαl1-α, where: y – the output – gdp; α the elasticity coefficient; a – the productivity; k – the capital stock; l – the workforce "toupictionnaire"1 defines the concept of "total factor productivity or multifunctional productivity, as a ratio of the production value to the total value of the inputs used (labour and capital)", allowing to measure the effectiveness of productive combination of labour and capital. the tfp is determined, in general, at a scale of a country or economic zone, its evolution, over time, allowing the evaluation of the relative growth, other than the one in relation to the use of production factors, labour and capital. the parties of capital and labour are dissociated by the elasticity coefficient, α. the capital and labour remain the major contributors of production, but the growth vector is considered the total factor productivity (tfp), which can influence the economic growth, its corner stone being the technical progress. the technical progress determine the increase in the factors productivity, leading to their qualitative and not only quantitative growth, what gives growth an intensive nature. the production growth is superior to the growth of each factor, as such, the effectiveness of factors, respectively, the productivity increases due to the process of innovation or improvement of work setup. the difficulty in applying the model results from the assumptions taken into account and the interpretation of results: a number of elements may influence the quality of factors productivity (the technical progress), respectively, change of the production structure (the production of more goods and services, with saving of capital and labour) or of its setup, the education, research and development (r&d), the growth of skilled workforce, what makes it difficult to correctly determine the technical progress; the information required by the calculation of capital stock and labour development, also, of prices development; considering the elasticity rates taken in the series of that two factors. 3. application for romania in the following, it is presented an application regarding the analysis of the potential of economy growth, at national level, using as model, the cobb-douglas production function with tfp. 1toupictionnaire – le dictionnaire de politique – „productivité globale des facteurs (pgf)”, la toupie, http://www.toupie.org; total factor productivity influence factor of the economic growth potential. practical application 40 the used model (ghizdeanu, i.; tudorescu, v.; neagu, m.)2: the cobb-douglas production function 1-y = n k tfpα α⋅ ⋅ , where: y = gdp n = the employed population k = the stock of capital tfp = the total factor productivity for the expression of factors, in a single unit, it is using the linearly-homogeneous function, obtained by logarithm: lny = lnn + (1) lnk+lntfp y = n + (1) k+tfpα α α α⋅ ⋅ → ⋅ ⋅ where: y = lny; n = lnn; tfp = lntfp; α – coefficient of elasticity of the labour factor n 1α – coefficient of elasticity of the capital factor – k, 0< α<1 3.1. the work steps of the application i. the determination of the total factor productivity, as a residual variable in the considered production function, at a given value of the parameter α; the tfp value is determined on each year, based on the values y, n, k of asr ins, for the period 2000-2012; this is the time series of the observed tfp. tfp= y-[ n+(1) k]α α⋅ ⋅ ii. for the time series of tfp (from the step 1) it is applied the trend function and, thus, it is obtained the adjusted series of tfp, for the period taken into account (20002012), as well as the ptf forecast for the years 2013-2015 (noted by tfp*). iii. for the time series corresponding to n labour factor (the employed population) observed, based on the data from asr (time series 2000-2012) it is applied the trend function, achieving thus, the adjusted series of the factor n for the period taken into account (2000 -2012), as well as the forecast for the period 2013-2015 (noted by n*). iv. the determination of the capital stock for each year of the period (2013-2015), considering the forecast of the indicator gross fixed capital formation determined according to the relation: t-1 tkt = (1) k +iδ ⋅ where: kt the capital stock for the year t; δ the rate of capital depreciation; i t – the investment for the year t. •the estimation of the size of current investment is accomplished by applying a constant rate β to the gdp value of the previous year. t-1it = gdpβ ⋅ •the values determined above shall be entered in the logarithmic production function to obtain the y values for the years for which the forecast it shall be accomplished. •it shall be determined the y value, respectively gdp, for the forecast years (by antilogarithm). 2ghizdeanu, i.; tudorescu, v.; neagu m, model de determinare a potenţialului de creştere a economiei româneşti în perioada 2005-2025 – sinteză preliminară, comisia naţională de prognoză, www.presidency.ro/ include/nssd. popa 41 the calculations associated with the national level take place alternatively, every year in part, because the current i investment, is determined based on the previous year gdp. 3.2. calculations and analysis associated with work steps following the previously announced work steps, the analysis highlights the following issues: i.the tfp calculation α = 0.30: tfp = y-[ n+(1) k]α α⋅ ⋅ tfp = y-(0.30 n+ 0.70 k)⋅ ⋅ . the evolution of gdp and the main determinant factors (the employed population, capital, tfp) taken into account for the analysis (time series 2000-2012), is mentioned in the annexes 1 and 2 and shown in the graphics below (figures 1-3): gdp 80984,6 117945,8 152017 197427 247368 288954 344650 416006 514700501139,4 523693,3 557348 586750 0 100000 200000 300000 400000 500000 600000 700000 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 y=gdp (ron millions) years figure 1 the evolution of the observed gdp in the period 2000-2012 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro the data in figure 1 reflects an upward evolution throughout the period, interrupted in the year 2009 (peak of the crisis), but resumed in 2010. employed population (n) 10508 10440 9234 9223 9158 9147 9313 9353 9369 9243 9240 9138 9263 8000 8500 9000 9500 10000 10500 11000 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 n= employed population (thoudsands people) years figure 2 the evolution of the employed population in the period 2000-2012 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro http://www.insse.ro/ http://www.insse.ro/ total factor productivity influence factor of the economic growth potential. practical application 42 the employed population had a sharp decrease in the year 2002 beside the year 2000 (1274 thousands people), respectively, 12%, unrecovered until the year 2012, the increases and decreases in the period, being sensitively contiguous. capital (k) 15245 24171 32366 42496 53850 68526 88272 125645 164279 122442 129422 145193 154280 0 20000 40000 60000 80000 100000 120000 140000 160000 180000 20 00 20 01 20 02 20 03 20 04 20 05 20 06 20 07 20 08 20 09 20 10 20 11 20 12 k=capital (ron millions) years figure 3 the evolution of the capital in the period 2000-2012 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro the capital had an evolution, similarly to gdp, but the decrease in 2009 had not integrally been recovered, by 2012. ii.the determination of the adjusted tfp (time series 2000-2012) and the forecast tfp* (2013-2015) should be found in the annex 3, represented according to the graphic in the figure 4. tfp yyears figure 4 the evolution of the observed, adjusted and forecast tfp source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro 1.782 1.276 2.801 1.994 2.056 2.043 2.037 1.977 2.001 2.184 2.190 2.175 2.180 1.894 1.921 1.947 1.974 2.000 2.027 2.054 2.080 2.107 2.133 2.160 2.186 2.213 2.239 2.266 2.292 0.0 0.5 1.0 1 .5 2.0 2.5 3.0 2000 2003 2006 2009 2012 2015 observed tfp adjusted tfp 2000-2012 forecast tfp 2013-2015 http://www.insse.ro/ http://www.insse.ro/ popa 43 the evolution of the observed tfp shows a higher level of its, at the end of the period 2012 – beside the start 2000, respectively, 2.18 unto 1.78, the oscillations, increasing or decreasing , in the interval series, being correlated with the changes in other factors and expressing the contribution of tfp to gdp achievement, such as: •the tfp level increase in the years 2002, 2004, 2005, beside the previous years, given the conditions of a sensitive decrease of the employed population, expressing the contribution of tfp to gdp growth (the capital is also increasing). •the tfp level decrease, in the year 2007, compared to the year 2006, the gdp being sustained by the growth both of the capital and of the employed population, compared to the previous year. •the tfp increase in the year 2009 compared to 2008 (from 2.0 to 2.18) sustaining the gdp achievement that decreased, given the fact that both the employed population and the capital had a substantial decrease, as an effect of the crisis. • the adjusted tfp data, determined based on the trend, follow the same evolution, being sensitively contiguous to the observed tfp. iii.the determination of the adjusted n factor (the time series 2000-2012) and of the forecast n* , for the years 2013-2015, should be found in the annex 4, represented according to the graphic in the figure 5. adjusted n and forecast n* 9,195261 9,187866 9,180472 9,173078 9,165684 9,15829 9,150895 9,143501 9,136107 9,128713 9,121319 9,113924 9,10653 9,099136 9,091742 9,084348 9,02 9,04 9,06 9,08 9,1 9,12 9,14 9,16 9,18 9,2 9,22 2000 2002 2004 2006 2008 2010 2012 2014 adjusted n 2000-2012 forecast n*2013-2015 years figure 5 the evolution of the adjusted and forecast n factor source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro the evolution of the employed population, highlights, also, in the data determined based on the trend, the continuous decrease of the indicator, both in the period 20002012 and in forecast, 2013-2015. iv.the determination of the capital factor – k and, respectively, gdp, alternatively, in forecast each year. there are considered constant rates, throughout the forecast period, respectively: • the rate of capital depreciation 0.15 δ = 0.15 • the investment rate 0.048 β = 0.048 • it – the investment in the current year gdp t = α*n t+(1-α)*k t + tfp t k t = (1-δ)*k t-1 + it i t= β*gdpt-1 http://www.insse.ro/ total factor productivity influence factor of the economic growth potential. practical application 44 according to the calculations above, for the period 2013-2015, the forecast values of the model factors, are presented in the table. 1. year 2013 gdp2013= 2013 2013 2013n +(1) k + tfpα α⋅ ⋅ the factors tfp and n should be found in the data from the step 2 and, respectively, 3. k 2013 = 0.85·k 2012 + i 2013; k2012 = 154288 (data base – asr 2013) i2013 = 0.048· gdp2012; gdp2012 = 586750 (data base – asr 2013) i2013 = 0.048·586750 i2013 = 28164 k2013 = 0.85·154288 + 28164 = 131144.8 + 28164= 159308.8 k2013 = 159308.8 k2013 = lnk = ln159308.8 = 11.97859 k2013 = 11.97859 gdp2013 = 0.30·9.099 + 0.70·11.97859+2.24 gdp 2013 = 2.7297 + 8.385013+ 2.24=13.354713 pib2013 = 13.354713 gdp2013 = exp13.354713 = 630780.4 (the natural antilogarithm of the number 13.354713) gdp2013 = 630780.4 year 2014 gdp2014 = α·n 2014 + (1α) · k2014 + tfp2014 k2014 = 0.85· k 2013 + i 2014 i2014 = 0.048· gdp2013 i2014 = 0.048 ·630780.4 i2014 = 30277.46 k 2014 = 0.85·159308.8 + 30277.46= 135412.5 + 30277.46= 165689.9 k2014 = 165689.9 k2014 = ln k 2014 = ln165689.9 = 12.01787 k2014 = 12.01787 gdp2014 = 0.30·9.092 + 0.70·12.01787 + 2.26 gdp2014 = 2.7276 + 8.412509 + 2.26 = 13.400109 gdp2014 = 13.400109 gdp2014 = exp13.4001= 660009 gdp2014 = 660009 year 2015 gdp2015 = α·n 2015 + (1-α) ·k 2015 + tfp2015 k2015 = 0.85·k2014 + i2015 i2015 = 0.048·gdp2014 i2015 = 0.048·660009 i2015 = 31680.4 k2015 = 0.85·165689.9 + 31680.4 = 140836.4 + 31680.4 = 172516.8 k2015 = 172516.8 k2015 = ln k = ln172516.8= 12.05825 k2015 = 12.05825 gdp2015 = 0.30·9.084 + 0.70·12.05825 + 2.29 gdp2015 = 2.7252+8.44077+2.29 gdp2015 = 13.45597 gdp2015 = exp13.45597 =697996.9; gdp2015= 697997 gdp2015 = 697997 popa 45 table 1 the forecast of gdp and of its determinant factors in the period 2013-2015 year y=gdp (ron millions) n (thousands people) k capital (ron millions) tfp 2013 630780 8946 159309 2,24 2014 660009 8884 165690 2,26 2015 697997 8813 172517 2,29 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro the forecast data show that, for national level, there is the possibility of a gdp growth due to the growth of capital and total factor productivity, the employed labor being in decrease. taking into consideration the average annual growth rhythm during the 3 years period, the contribution of factors to potential gdp growth, is presented according to data in table 2. table 2 the factors contribution to potential gdp growth contributions (%) year gdp employed population capital tfp 2013-2015 5,2 -0,9 4 2,4 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro the growth rhythm of gdp of 5.2%, is sustained by the capital, 4% and by the total factor productivity, 2.4%. the negative increase of the labour factor, 0.9%, is the consequence of the significant decrease of population in the series taken into account, respectively, from 10508 thousands people, in the year 2000, to 9263 thousand people, in the year 2012. the calculations based on testing the parameters, respectively, the coefficients of elasticity, for labour and capital, the rate of investment and the rate of capital depreciation, followed to obtain values for the forecast gdp in the period 20132015, as close as to the values announced, in perspective, by comisia națională de prognoză (cnp). thus, the data forecast by calculation, for the years 2013, 2014 and 2015 are close to those forecast by comisia națională de prognoză (cnp)3 (march 5, 2014) (table 3) table 3 the gross domestic product (ron billions) year forecast in the paper forecast by cnp (march 5 2014) 2013 630,8 631,1 2014 660,0 664,4 2015 698,0 698,8 source: own processing. the results reveal the verity of applying the model 3 comisia naţională de prognoză, proiecţia principalilor indicatori macroeconomici pentru perioada 2014-2017, 5 martie 2014, www.cnp.ro/prognoză http://www.insse.ro/ http://www.insse.ro/ total factor productivity influence factor of the economic growth potential. practical application 46 4. conclusions to estimate the forecast gdp and the contribution of factors to its achievement, there were taken into account, in the production function for national level, the following parameters: the coefficients of elasticity for labour and capital factors, α = 0.30, and, respectively, (1-α) = 0.70, the rate of capital depreciation, δ = 15%, the investment rate, β = 4.8%. the analysis showed the contribution of the labour and capital factors to the national gdp achievement, but also, the total factor productivity contribution, in the case of this indicator, the participation degree being different, by years, depending on the level of the other two factors, the labour and capital. the data obtained reflect an increase in production, in the forecast period, higher to the growth of each of the labour and capital factors, the level of total factor productivity expressing the efficaciousness of factors use. the results lead to the conclusion that, the use of the model, although it exposes some difficulties in implementation, as mentioned in the introductive part, may be relevant to such analysis, if should be taken into account a careful testing of the value of the used parameters and a statistical data base, large enough, to be considered methodologically satisfactory. references cabannes, pierre-yves.; montaut, a.; pionnier, pierre-alain (2013), évaluer la productivité globale des facteurs: l'apport d'une mesure de la qualité du capital et du travail, institute national de la statistique et des études économiques, l'économie française insee références édition 2013, http://www.insee.fr/fr/themes. comin, d. (2006), total factor productivity, new york university and nber, http://www.people. hbs.edu/ dcomin/def.pdf. ghizdeanu, i.; tudorescu, v.; neagu, m., model de determinare a potenţialului de creştere a economiei româneşti în perioada 2005-2025 – sinteză preliminară, comisia naţională de prognoză, www.presidency. ro/include/nssd. lipsey, richard g.; carlaw kenneth i. (2004), total factor productivity and the measurement of technological change, canadian journal of economics/revue canadienne d'économique, volume 37, issue 4, pag. 1118-1150, wiley online library, onlinelibrary.wiley.com. quijada, a., (2004), productivitè globale des facteurs et croissance dans un contexte de changement institutionnel: le cas du venezuela (1942-2002), https://www.gate.cnrs.fr/. romer, paul, m. (1994), the origins of endogenous growth, journal of economic perspectives, volume 8, no.1, pag.3-22, www.jstor.org/stable, www.development.wne.uw.edu.pl. comisia naţională de prognoză, proiecţia principalilor indicatori macroeconomici pentru perioada 2014-2017, 5 martie 2014, www.cnp.ro/prognoză. institutul naţional de statistică, anuarul statistic al româniei-asr 2012, 2013, ins bucureşti, 2013, 2014, www.insse.ro. toupictionnaire – le dictionnaire de politique –productivité globale des facteurs (pgf), la toupie, http://www.toupie.org. productivité globale des facteurs, www.fr.wikipedia.org/wiki/productivité_globale_des_facteurs; teorii şi modele referitoare la cresterea economică, http://www.rasfoiesc.com/business/economie/. evoluţia teoriei creşterii economice, https://teoriieconomice.wikispaces.com/. http://www.insee.fr/fr/themes https://www.gate.cnrs.fr/ http://www.jstor.org/stable http://www.development.wne.uw.edu.pl/ http://www.fr.wikipedia.org/wiki/productivit%c3%a9_globale_des_facteurs http://www.rasfoiesc.com/business/economie/ https://teoriieconomice.wikispaces.com/ popa 47 quelles sont les sources de la croissance économique?, http://www.coursseko.fr/resources/economie/croissance/cours-croissance-1.pdf. théorie de la croissance endogène, http://fr.wikipedia.org/wiki/. croissance économique et croissance exogène. modèle du solow, http://fr.wikipedia.org. annex 1 database for the calculation of logarithm values to: gdp, employed population, capital t year y=gdp ron millions y=ln gdp n= employed population thoudsands persons n=lnn k=capital ron millions k= ln k 1 2000 80984,6 11,30201 10508 9,259892151 15245 9,632007 2 2001 117945,8 11,67798 10440 9,253399861 24171 10,89396 3 2002 152017 11,93175 9234 9,130647603 32366 11,13497 4 2003 197427 12,19312 9223 9,129455643 42496 10,65717 5 2004 247368 12,41863 9158 9,122383093 53850 10,89396 6 2005 288954 12,57402 9147 9,121181236 68526 11,13497 7 2006 344650 12,75028 9313 9,1391665 88272 11,38818 8 2007 416006 12,93845 9353 9,143452426 125645 11,74122 9 2008 514700 13,15134 9369 9,145161646 164279 12,00932 10 2009 501139,4 13,12464 9243 9,131621787 122442 11,71539 11 2010 523693,3 13,16866 9240 9,131297165 129422 11,77083 12 2011 557348 13,23095 9138 9,120196822 145193 11,88582 13 2012 586750 13,28235 9263 9,133783249 154280 11,94652 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro annex 2 database for the calculation of observed tpf t year 0.30*n 0.70*k 0.30*n+ 0.70*k observed tfp 2000-2012 1 2000 2,777968 6,742405 9,52037 1,7816 2 2001 2,77602 7,62577 10,4018 1,2761 3 2002 2,739194 6,391453 9,13065 2,8011 4 2003 2,738837 7,460016 10,1989 1,9942 5 2004 2,736715 7,62577 10,3625 2,0561 6 2005 2,736354 7,794478 10,5308 2,0431 7 2006 2,74175 7,971725 10,7135 2,0368 8 2007 2,743036 8,218851 10,9619 1,9765 9 2008 2,743548 8,406525 11,1501 2,0012 10 2009 2,739487 8,200775 10,9403 2,1843 11 2010 2,739389 8,239584 10,979 2,1896 12 2011 2,736059 8,320073 11,0561 2,1748 13 2012 2,740135 8,362567 11,1027 2,1796 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro annex 3 the calculation of adjusted tfp and of forecast tfp* http://www.cours-seko.fr/resources/economie/croissance/cours-croissance-1.pdf http://www.cours-seko.fr/resources/economie/croissance/cours-croissance-1.pdf http://fr.wikipedia.org/wiki/th http://www.insse.ro/ http://www.insse.ro/ total factor productivity influence factor of the economic growth potential. practical application 48 t year observed tfp adjusted tfp 2000-2012 and forecast tfp* 2013-2015 1 2000 1,781642 1,894303 2 2001 1,27619 1,920838 3 2002 2,8011 1,947374 4 2003 1,994272 1,97391 5 2004 2,056147 2,000446 6 2005 2,04319 2,026982 7 2006 2,03681 2,053517 8 2007 1,976568 2,080053 9 2008 2,001266 2,106589 10 2009 2,184378 2,133125 11 2010 2,189689 2,15966 12 2011 2,174813 2,186196 13 2012 2,179652 2,212732 14 2013 2,239268 15 2014 2,265803 16 2015 2,292339 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro annex 4 the calculation of adjusted n and forecast n* t year observed n adjusted n 2000-2012 forecast n*2013-2015 1 2000 9,259892 9,195261 2 2001 9,2534 9,187866 3 2002 9,130648 9,180472 4 2003 9,129456 9,173078 5 2004 9,122383 9,165684 6 2005 9,121181 9,15829 7 2006 9,139167 9,150895 8 2007 9,143452 9,143501 9 2008 9,145162 9,136107 10 2009 9,131622 9,128713 11 2010 9,131297 9,121319 12 2011 9,120197 9,113924 13 2012 9,133783 9,10653 14 2013 9,099136 15 2014 9,091742 16 2015 9,084348 source: data processing based on the data from asr 2012, asr 2013, ins, bucureşti, 2013, 2014, www.insse.ro http://www.insse.ro/ cabannes, pierre-yves.; montaut, a.; pionnier, pierre-alain (2013), évaluer la productivité globale des facteurs: l'apport d'une mesure de la qualité du capital et du travail, institute national de la statistique et des études économiques, l'économie ... (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 20, 2014 http://sceco.ub.ro brand naming: sound symbolism, brand preference and brand performance alina duduciuc national university of political studies and public administration alina.duduciuc@comunicare.ro loredana ivan national university of political studies and public administration loredana.ivan@comunicare.ro abstract the aim of this study is to highlight the importance of sound symbolism for romanian marketing and advertising applied research. previous research showed that the phonetic structure of brand name communicates its characteristics, i.e. it drives consumers to assess certain features and performance of the product. we assumed that when consumers encounter an unknown brand name, they automatically infer characteristics from the meaning conveyed by the sounds (e.g. phonemes). therefore, we supposed that a brand name for a shampoo (artificially created on experimental purpose) containing back vowels is evaluated better by consumers when they compare it to another brand name with front vowels. furthermore, we tested the influence of the stops and fricatives consonants in inferring certain attributes of product. to this end, fifty nine students (n=59) participated in a research based on questionnaire. the results revealed that subjects evaluated better the brand names containing back vowels than brand names with front vowel. no effect was obtained regarding the presence of stops and fricatives consonants in assessing the brand performance. keywords brand; sound symbolism; advertising; social psychology; brand names jel classification m31 introduction brand naming is considered one of the major determinants in the process of positioning and advertising of different goods and services. releasing new brands on the market means naming them for triggering implicit positive associations in the mind of the customers. therefore, a new product should not only be branded, but it should determine a positive evaluation towards its features in order to overtake competing brands on the market. although marketers and advertisers have been aware of the quality of the product names, it is only recently that they prize the utility of sound symbolism research for fitting the creative concept of the brands. factors affecting perception of brand names: previous studies analyzing what kind of processes and factors could affect brand names evaluation, marketers and social psychologists have been focused, particularly, on five factors as follows: personalizing the brand (wansink, painter, & van ittersum, 2001), fluency of words/brand names (alter & daniel oppenheimer, 2006); name-letter effect (brendl, chattopadhyay, pelham, & carvallo, 2005; nuttin, 1985); alpha-numeric brand names (gunasti and ross, 2010) and sound symbolism (wu, klink & guo, 2013; lowrey & 169 duduciuc, ivan shrum, 2007; yorkston & menon, 2004; klink, 2001). we will review below the studies regarding this topics. fluency one of the main research in brand naming belongs to american psychologists adam alter and daniel oppenheimer (2006), who investigated the impact of the psychological principle of fluency (that people tend to prefer easily processed information) on short-term share price movements. after they did three experiments – one in lab and the other in real-world stock market – they had found that fluently named stocks outperformed stocks with diffluent names in the short term. these results imply that easily processing of a stimulus (conceptual fluency) mediate human behavior and major decisions, in this case where to invest money or who to be trust. an important factor affecting the fluency is familiarity: stimuli that have been previously encountered and stored in memory are processed more easily than their unknown counterparts (fennis & stroebe, 2010). consequently, the ease and effortless a piece of information is processed the better is evaluated by consumers. thus, the more fluently a brand name is perceived, the more familiar is considered. personalization of brands descriptive brand names such as jack daniels, psychedelic sorbet or the booming onion could impact sales or make a customer believe the food tastes better. the straightforward names have a positive impact on sales, attitudes and purchase intentions, but they did not influence how much money customers would pay for the descriptively labelled (wansink, brian, james painter, and koert van ittersum, 2001). in a field experiment at the cafeteria of midwestern university, braian wansink and his collaborators showed that descriptive labels, including geographic labels (cajun and italian), nostalgia labels (homestyle or grandma’s) or sensory labels (tender or satin) trigger more favorable associations for foods as compared to the others names. the authors manipulated few of the menu’s items so as to be as basic label (e.g., grilled chicken) or as descriptive label. based on data collected with a questionnaire, authors revealed an increase of sales for food with descriptive labels, with around 56% of consumers saying that they selected them as compared with 44% of sample who preferred food with regular labels. alpha-numeric brand names alpha-numeric brand names are used mostly for most technical products and cars so as consumer to make easily associations between numbers and different qualities of the brands. after developing a taxonomy of alphanumeric brand names (such as abs type), gunasti and ross (2010) found that higher versus lower numeric portion of brand names (e.g., x-200 versus x-100) is preferred more even when it is objectively inferior to other choice alternatives. consumers with low need for cognition apply “the higher, the better” heuristic to select brands labeled with abs and choose products with higher numeric portions. at the same time, consumers with high need for cognition involved more cognitive process for making inferences based on brand name–attribute correlations (gunasti, 2010). name-letter effect and implicit egoism name letter effect (nle) – that is people like letters contained in their name more than other letters (nuttin, 1985) – has been amply replicated in the field of consumer psychology (see e.g. brendl, chattopadhyay, pelham, & carvallo, 2005) and was largely applied in promoting goods in certain countries (see share a coke in 150 countries including romania). the research of pelham et al. (2002) showed that an 170 brand naming: sound symbolism, brand preference and brand performance important percentage of people choose states, cities and occupations with names resembling their own (e.g., that lauras are lawyers and florences live in florida). this phenomenon is called implicit egotism and has been observed in many cultures around the world. in the field of advertising, brendel et al. (2005) reported that the causal effect of implicit egotism works outside the lab, in a real market situation. not only that people’s names influence their choices, but also they prefer a brand name that resemble (i.e. tonya) with their name rather than a real well-known brand (i.e. twix). sound symbolism sound symbolism – the nonarbitrary relation between a sound of a word and its meaning – has been widely recognized as an important factor in how individuals infer specific meaning from unfamiliar brand names (wu, klink & guo, 2013; lowrey & shrum, 2007; klink, 2001). a brand name is composed of sounds called phonemes. these phonemes have two functions. first, they are the basic components of language and are used to form syllables and words. in fact, a brand name is also a computed series of syllables that turn out in a word with or without meaning. second, phonemes can provide meaning by means of sound. consequently, consumers infer meaning and evaluate the performance of products based on the cues provide by sounds of brand names (yorkston & menon, 2004). in a set of studies conducted by richard klink (2000, 2001, 2003), he showed that the presence of back-low (a, o, u) and high-front vowels (e, i), in brand names could conveys attribute qualities of smallness, lightness, mildness, thinness, fastness, coldness, bitterness, femininity, weakness, lightness, and prettiness. furthermore, klink (2001) brought empirical data about the effects of sound symbolism in affecting consumers’ evaluations of various brands. in addition to vowel sounds, research documents that consonant sounds also convey inherent meaning based on the length of the sound they produce (klink, 2000; lowrey, shrum & dubitsky, 2003). stops and fricatives differ in their manner of articulation. the letters p, t, b, g, d, and k (or hard c) are considered stops. fricatives (s, v, z), on the other hand, have less closure of articulators than stops. approaching the sound symbolism, scholars demonstrated through laboratory experiments that frond vowels and fricatives were more associated with smaller and more angular shapes than were back vowels and stops (klink, 2004). in another allied work, e. a. yorkston and g. menon (2002) found that when consumer chose between two brands of ice cream, frish and frosh, they preferred the latter (frosh) instead of the former (frish) as a result of associating the sound [ä from frosh] with attributes such as bigger, heavier and slower. more recently, t.m. lowery și l.j. shrum (2007) establish evidence that people prefer particular words as brand names when the attributes connoted by the vowel sounds of the word are congruent with the attributes of the products. specifically, when the back vowel sound [ä] was juxtaposed with the front vowel sound [i], the vowel [ä] sound word was preferred only when the attributes implied by the sound (large, slow, dull) had positive implication for the product (i.e. suv, hammer). when brand names is meaningless, sound symbolism – images, qualities and emotions that people unconsciously associate with vowel sounds and consonants – has a certain weight in consumer choices. the phonetic principles have been recently included as one of the main direction in marketing research as well as within branding companies. as the member of the lexicon branding1 declared “in an economy where 1 lexicon branding, inc is an u.s. marketing company specializing in brand naming. they created the famous brands such as toyota, pentium, blackberry and conducted a global research program called sounder to determine whether certain phonemes are more effective than others when communicate attributes of the brand. source: lexiconbranding.com 171 duduciuc, ivan global brands are the norm rather than the exception, a greater understanding of sound symbolism has put lexicon that much closer to our ultimate goal of deciphering and implementing what we call the universal language of branding” (lexicombranding.com). as far as we know, no research has been conducted to test the effect of sound symbolism of the romanian language. therefore, the present study represents an exploratory research on the influence of sound symbolism in communicating brand characteristics. specifically, we assumed that when consumers encounter new and unfamiliar brand names, they often infer brand features from the meaning conveyed by the intensity and frequency of the sounds as they roll on the tongue via the airstream (i.e. the vowels and consonants). methodology based on the previous research, we framed and tested the following four hypotheses: hypothesis 1. consumers evaluate the intrinsic proprieties of a brand name containing fricatives (i.e. simeli), as better than a brand name containing stops (i.e. pimeli). hypothesis 2. consumers evaluate the intrinsic proprieties of a brand name containing front vowels (i.e. simeli), as better than a brand name containing back vowels (i.e. sameli). hypothesis 3. brand names with front vowels (i.e. simeli) are associated more with feminine brand characteristics than brand names containing back vowels (i.e. sameli). hypothesis 4. brand names with stops (i.e. pimeli) are associated more with masculine characteristics than brand names containing fricatives (i.e. simeli). procedure, sample and developing of questionnaire fifty nine (n=59) students enrolled in a social psychology master level course participated in a study for an extra credits in april 2014. participants were aged between 23 (n=26) and 24 (n=23). they had to fill in a questionnaire regarding the evaluation of for fictitious brand names for a shampoo (simeli/sameli; simeli/pimeli). the brand names have been created according to the principles of phonology mentioned earlier. consequently, i manipulated only four phonemes: front vowel (simeli) and back vowel (sameli), stop (pimeli) and fricative (simeli). i asked subjects to choose which of the four names (simeli/sameli/pimeli/simeli) would be appropriated for designating a hair-loss treatment shampoo. secondly, they had to mention which brand name fits the category “products for women” versus “products for men”. the questionnaire also assessed the preferences of the respondents concerning romanian letters, the evaluation of each brand name on a 5-point scale (1 = strongly agree; 5 =strongly disagree) and socio-demographics (gender, age, income, education, residence). results preference for romanian letters. as can be seen from the table no.1, the most attractive letters in the romanian alphabet are a (16,9 %) , l (13,6%), p (11,9) and c (10,2 %) as opposed to the letters m, o, d and y, with around 2% of subjects saying that they prefer it. the research did not reveal any gender effects because in the sample, females (n=46) outnumbered males (n=10). 172 brand naming: sound symbolism, brand preference and brand performance table 1. preference for certain romanian letters romanian letters n % a 10 16,9 d 1 1,7 l 8 13,6 m 1 1,7 o 1 1,7 p 7 11,9 y 1 1,7 total 56 94,9 preference of brands according to the stops and fricatives. the difference between the usage of fricatives and stops in a brand name did not turn out to be statistically significant. for designating a hair-loss treatment shampoo, the respondents preferred the name which began with a stop consonant, pimeli (35,5%) as compared to a fricative consonant (simeli, 30,5%). otherwise, the percentage of the subjects saying they preferred the name pimeli instead of simeli is not statistically significant. this is also showed by the values of anova (f=0.46; p=0.94>0.05) test which is higher than 0.05. tabel 2. preference of stop versus fricative brand name brand name n % simeli 18 30.5 pimeli 21 35.6 i don’t know/don’t respond 17 28.8 missing responses 3 5.1 total 59 100 the preference of brands according to the front and back vowels when the subjects chose between a brand name made up of front vowels (simeli) and one with back vowels (sameli), they preferred the latter, sameli. almost 39% of 173 duduciuc, ivan subjects declared that they preferred the name sameli instead of simeli for designating a hair-loss treatment shampoo. tabel 3. preference of back versus front vowels name brand name n % sameli 23 39.0 simeli 16 27.1 i don’t know/don’t respond 17 28.8 total 56 94.9 missing responses 3 5.1 total 59 100 sound symbolism and brand performance the outcomes of evaluating products according to their characteristics, namely how much the subjects believed that either sameli or simeli designated a hair loss shampoo, were statistically significant (f=134.083; p=0,001<0.05). on average, subjects tend to believe that sameli is more efficient than simeli in preventing hair loss. table 3. anova test sum of squere df mean square f sig between groups 32.862 2 16.431 134.083 .000 within groups 6.495 53 .123 total 39.357 55 in this research, the brand names are equally rated, whether they began with fricatives or stops. the presence of stops or fricatives had no effect in the evaluation of brand characteristics – whether they contained. subjects rated brand name simeli (almost 29%) as efficient as pimeli (almost 30%) for shampoos preventing hair loss (tabel 4). 174 brand naming: sound symbolism, brand preference and brand performance tabel 4. evaluation of pimeli and simeli brand name brand name n % simeli 17 28.8 pimeli 18 30.5 i don’t know/don’t respond 21 35.6 total 56 94.9 missing responses 3 5.1 total 59 100 sound symbolism and brand characteristics when testing the hypothesis – i.e. brand names with front vowels (simeli) are associated more with feminine brand characteristics than brand names containing back vowels (sameli) – subjects rated sameli and simeli as having the same effect. on the other hand, simeli was categorized as a more feminine (62,7%) product than pimeli (16,9%). in other words pimeli is perceived as being (62,7%) more masculine than simeli (15,3%). conclusion in this article, we provided empirical support for three of our four assumptions. on one hand, students evaluate better the performance of brands containing back vowels [a] than front vowels [e]. meanwhile, the presence of stops [p] and fricatives [s] did not turn out to have any effect regardless the preference for brand names. the prevalence of evaluating brand names with sound vowel [a] as better than others, in this case the usage of back vowels (sameli), could be linked to the mere exposure effect (r. zajonic, 1968). in romanian language, girls’ first names and feminine nouns often end in a. consequently, most students from our research assigned feminine attributes to a brand name that contains an emphasis on the vowel a. the subjects might automatically associate the familiarity of the vowel [a] with their attractiveness. on the other hand, we can explain these results taking into account that in the current sample female outnumber male. the larger presence of women (f=49) as compared to men (m=10) could led to the preference for more feminine words (in this case, sameli) and, consequently, to their better evaluation. following the outcomes of present research, no effect of stops and fricatives were obtained, whether the subjects chose the brand name for a shampoo or they assess their performance. but when it comes to convey meanings and communicating characteristics, as the results of the present research revealed, vowels possess an inherent meaning of womanliness while consonants, in this case the stop [p] from pimeli, are perceived as more masculine than word with fricative [s, simeli]. in this respect, our research is consistent with previous ones (klink, 2000; yorkston & menon, 2004; lowrey & shrum, 2007) with respect to the effect of stops on brand characteristics. 175 duduciuc, ivan to conclude, several limits must be taken into account, such as the short number of participants in the study and their similarities in terms of socio-demographics characteristics. further research on phonetic symbolism could investigate how other variables, for instance the type of product (food, electronics, automobiles, body care products) fit with the sounds as well as with the concept of the brand. nevertheless, our study could be considered a starting point in developing the applied advertising research in romania as long as it provides empirical evidence that the sounds generated by vowels and consonants count in the perception of young people as well in defining the brand on the market. references alter, a.l., oppenheimer, d. m. 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(2013). creating gender brand personality with brand names: the effects of phonetic symbolism, journal of marketing theory and practice, 21, (3), 319–329. yorkston, e., and geeta menon (2004). a sound idea: phonetic effects of brand names on consumer judgments, journal of consumer research, 31 (1), 43– 51. 176 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 26, 2017 http://sceco.ub.ro 7 influencing factors of corporate risk disclosure level on banking industry in indonesia harri baskoro adiyanto indonesia banking school hbaskoro@harribaskoro.com abstract this research wants to examine the effects of bank size (csize), profitability (profit), public shares ownership (issue), total number of the board of commissioner (bsize), total meeting of the board of commissioner (rptdekom), and member of commissioner with background from banking supervisory institution (bidekom) to corporate risk disclosure (crd). this research analysis method using multiple linear regression analysis models. the result of this research shows that the data has fulfilled the classical assumption, such as: there is no multicollinearity and heteroscedasticity also data has distributed normally. from the regression analysis, found that partially bank size, profitability and member of commissioner with background from banking supervisory institution variable, are significant to corporate risk disclosure, while public share ownership, total number of the board of commissioner and total meeting of the board of commissioner are not significant to corporate risk disclosure. keywords banking; disclosure; risk; governance; indonesia. jel classification m19 introduction corporate risk disclosure (crd) is an important concern for public, especially investors. it is understandable considering the significance of the information for investors as one of the tools for a careful and precise investment decision. therefore, corporate risk disclosure should be done in a balanced way, meaning that not only the disclosure of positive information but also negative information especially those related to the company's risk aspect. in fact, the practice of information disclosure in banking industry in indonesia is not quite satisfactory. it is evidenced by world bank's research in 2006 entitled "bank disclosure index: global assessment of bank disclosure practices". this study was conducted by computing index composite of banking disclosure in 180 countries since 1994. in this study, measurement was made on disclosure of banking information including assets, liabilities, funding, incomes and risk profiles. based on the research, indonesia's position is ranked 55th out of 177 countries observed by the world bank. this position is far behind the other asian countries such as hong kong which ranked number 1, bahrain in 6th, qatar in 8th, japan in 12th, uae in 18th and india in 32th position. even in southeast asian, indonesia lags behind thailand which is positioned 29th, then malaysia in 44th, followed by singapore in 45th and philippines in 48th. compare to southeast asia countries, indonesia is only better than cambodia, vietnam, brunei darussalam and laos. adiyanto 8 the results of the research encourage the research on risk disclosure of banks in indonesia, besides another fact that bank in carrying out its operational activities is more vulnerable to risk compare to other companies. based on the research background and results of some previous researches, the most appropriate title for this study is: “influencing factors of corporate risk disclosure rate on banking industry in indonesia”. referring to the aforementioned background, the objectives of this research are as the following: 1. analysing the effect of bank size, profitability, number of public shareholding, number of commissioners, number of commissioners board meeting, number of commissioner board members with retiree status of the banking supervisor authority, against the level corporate risk disclosure (crd) in indonesian banking industry. 2. analysing the effect bank size, profitability, number of public shareholding, number of commissioners, number of commissioners board meeting, number of commissioner board members with retiree status of the banking supervisor authority, against the level corporate risk disclosure (crd) in indonesian banking industry simultaneously. this research is expected to be useful for stakeholders to help them obtaining the necessary information to understand risk profile and risk management. it is also attributed for company to be used as bank management reference, in this case the board of directors and senior management, in compiling annual report transparently which include any bank activities to parties related to the company/stakeholders. furthermore, for bank indonesia or the financial services authority (ojk), the results of this study is expected to be used as a consideration in formulating regulations in order to improve the effectiveness of company management in presenting annual report as a form of risk disclosure and ensuring stakeholders being accurately informed by company risk. theoretical analysis 1) good corporate governance theory good corporate governance (gcg) was first introduced in 1992. at that time, cadbury committee in united kingdom published a report entitled "the financial aspects of corporate governance" or better known as cadbury report. since then, cadbury report has become the basis for the implementation of good corporate governance company in united kingdom even to various other countries. corporate governance is defined by sir adrian cadbury (mallin 2004, 3) as: “the whole system of controls, both financial and otherwise, by which a company is directed and controlled.” while the oecd in 1999 defines it as: “a set of relationships between a company’s board, its shareholders and other stakeholders. it also provides the structure through which the objectives of the company are set, and the means of attaining those objectives, and monitoring performance are determined.” daniri (2014, 21) defines gcg as a pattern of relationships (structure), system and processes that direct the company's organs (board of directors, board of commissioners and general meeting of shareholders (gms)) that provide added value to the company on an ongoing basis, with due regard the interests of the stakeholders, based on prevailing laws and regulations. 2) risk disclosure theory disclosure is the dissemination of material information to public in which the contents of an evaluation of the business activities of a company, in this case is bank. influencing factors of corporate risk disclosure level on banking industry in indonesia 9 according to idroes (2011, 234) pillar 3 basel ii sets out the disclosure requirement that enable market participants to assess key information on risk coverage, capital, risk exposure, risk measurement process and bank capital adequacy. risk disclosure is important because it helps stakeholders in getting the information needed to understand the risk profile and risk management. risk disclosure is also useful for risk monitoring and detecting potential problems to encourage early action to prevent it (linsley and shrives 2006, 388). there have been several studies on corporate risk disclosure. “the extend of disclosure in annual reports of banking companies: the case of india” (hossain 2008) shows that bank size, profitability, composition of commissioner board and market discipline significantly influence the level of disclosure. results of this study is in line with research by elzahar and hussainey (2012), “determinants of narrative risk disclosures in uk interim reports”. the results of this study show that firm size and industry type influence the level of disclosure. in accordance with the results of these studies, researches by juhmani (2013), abdallah and hassan (2014), alshammari (2014) and linsley and shrives (2006) show that firm size significantly influences the level of disclosure. the uniqueness of this study compare with previous studies is the addition of variable: commissioner board members with retiree status of the banking supervisor authority to replace leverage variable. variable replacement is conducted because although leverage positively affects corporate risk disclosure, operational definition of leverage variable is less appropriate to be implemented in banking industry. liabilities in bank balance are mostly third-party fund (savings) as bank obligation/ debt. based on the above consideration, this study measures the influences of bank size, profitability, number of public shareholdings, number of commissioner board members, number of commissioner board meeting and commissioner board members with retiree status of banking supervisor authority. the developed hypotheses are the following: h1: bank size significantly and positively influences the level of risk disclosure in indonesian banking industry. h2: company profitability significantly and positively influences the level of risk disclosure in indonesian banking industry. h3: public shareholding significantly and positively influences the level of risk disclosure in indonesian banking industry. h4: number of commissioner board member significantly and positively influence the level of risk disclosure in indonesian banking industry. h5: number of commissioner board meeting significantly and positively influence the level of risk disclosure in indonesian banking industry. h6: commissioner board members with retiree status of banking supervisor authority significantly influence the level of risk disclosure in indonesian banking industry. h7: company size, profitability, public shareholdings, number of commissioner board member, number of commissioner board meeting and commissioner board members with retiree status of banking supervisor authority, simultaneously affects the level of risk disclosure in indonesian banking industry. research method population of the current study includes all conventional commercial banks in indonesia enlisted by bank indonesia and indonesia stock exchange that have go public (open) and have issued annual report in 2012 and 2013. the number of commercial banks in indonesia registered in bank indonesia until december 2014 adiyanto 10 was 120 bank, consisting of 109 conventional commercial banks and 11 sharia banks. among the 109 conventional commercial banks, 39 of them have go public and are listed on indonesia stock exchange table 1 banks enlisted as research object no information research object 1 go public banks in indonesia 39 2 go public sharia banks in indonesia (1) 38 3 conventional ipo bank after 2013 (3) 35 4 banks enlisted in idx but suspended in 2012 and 2013 (1) total 34 source: processed data from various sources (www.idx.co.id) the analysis model used in this research is multiple linear regression analysis model. this model is intended to test the extent and how the direction of independent variables affects the dependent variable. multiple regression equation for testing hypothesis in this research is: rds = α+β1csize+β2profit+β3issue+β4bsize+β5rptdekom+β6bidekom where: rds : risk disclosure score csize : bank size (total asset) profit : profitability issue : number of public share bsize : number of commissioner board member rptdekom : number of commissioner board meeting bidekom : commissioner board members with retiree status of banking supervisor authority α : constanta β1,β2,β3,β4, β5,β6 : regression coefficient influencing factors of corporate risk disclosure level on banking industry in indonesia 11 table 2 banks chosen as research object no. bank name code listing year 1 pan indonesia bank, tbk pnbn 1982 2 bank danamon indonesia,tbk bdmn 1989 3 bank cimb niaga, tbk bnga 1989 4 bank internasional indonesia, tbk bnii 1989 5 bank permata tbk bnli 1990 6 bank artha graha internasional, tbk inpc 1990 7 bank ocbc nisp, tbk nisp 1994 8 bank negara indonesia (persero), tbk bbni 1996 9 bank mayapada internasional, tbk maya 1997 10 bank victoria internasional, tbk bvic 1999 11 bank bumi arta tbk bnba 1999 12 bank central asia , tbk bbca 2000 13 bank mega, tbk mega 2000 14 bank nusantara parahyangan, tbk bbnp 2001 15 bank pundi indonesia, tbk beks 2001 16 bank qnb kesawan, tbk bksw 2002 17 bank icb bumiputera indonesia, tbk babp 2002 18 bank of india indonesia, tbk bswd 2002 19 bank rakyat indonesia (persero), tbk bbri 2003 20 bank mandiri (persero), tbk bmri 2003 21 bank rakyat indonesia agroniaga, tbk agro 2003 22 bank bukopin,tbk bbkp 2006 23 bank himpunan saudara 1906, tbk sdra 2006 24 bank windu kentjana internasional, tbk. mcor 2007 25 bank capital indonesia tbk baca 2007 26 bank tabungan pensiunan nasional, tbk btpn 2008 27 bank ekononomi raharja. tbk baek 2008 28 bank tabungan negara (persero), tbk bbtn 2009 29 bank jabar banten tbk bjbr 2010 30 bank sinarmas, tbk bsim 2010 31 bpd jatim tbk bjtm 2012 32 bank national nobu tbk nobu 2013 33 bank mestika dharma tbk bbmd 2013 34 bank mitraniaga tbk naga 2013 source: http://idx.co.id adiyanto 12 result and analysis table 3 descriptive analysis statistics descriptive n min. max. mean std. deviation asset roa share commissioner meeting bi rds valid n (listwise) 68 68 68 68 67 68 68 67 1048.15 -.01 .00 2.00 4.00 .00 23.53 733099.76 .05 .51 9.00 79.00 1.00 100.00 105400.2 .0219 .2261 4.9853 17.7761 .2353 80.7957 170083.31358 .01340 .16017 1.80788 16.96326 .42734 17.88342 based on the calculation in table 3, the minimum value of size bank variable is 1048.15 and the maximum value is 733099,766 with average value of 105400,2 and standard deviation of 170083,313. minimum value for profitability variable is -0.01 and the maximum value is 0.05 with average value of 0.02 and standard deviation of 0.013. minimum value for public share ownership variable is 0.00 and the maximum value is 0.51 with average value 0.22 and standard deviation of 0.160. minimum value for number of commissioner board member is 2 and the maximum value is 9 with average value of 4.98 with standard deviation of 1.807. minimum value for number of commissioner board meeting variable is 4 and the maximum value is 79 with average value of 17.77 and standard deviation of 16.963. minimum value for commissioner board members with retiree status of banking supervisor authority variable is 0.00 and maximum value of 1 and its average value of 0.23 with a standard deviation of 0.427. the minimum value for risk disclosure score (rds) variable is 23.53 and the maximum value is 100 with average value of 80,79 and standard deviation of 17,883. table 4 research result based on the details in table 4, the following results are obtained: 1. bank size variable (csize) obtained t count value of 2.164. since t count (2,164) > t table (1.99), then ho is rejected. therefore, it can be concluded that size bank (csize) partially has significant influence on level of corporate risk disclosure. 2. profitability variable (profit) obtained t count value of 2.316. since t count (2,316) > t table (1.99) then ho is rejected. therefore, it can be concluded that coefficientsa 72.799 7.002 10.397 .000 3.37e-005 .000 .339 2.164 .034 -384.614 166.087 -.292 -2.316 .024 18.629 13.214 .176 1.410 .164 1.438 1.256 .154 1.145 .257 .241 .135 .241 1.783 .080 -9.989 4.625 -.253 -2.160 .035 (constant) asset roa saham komisaris rapat bi model 1 b std. error unstandardized coefficients beta standardized coefficients t sig. dependent variable: rdsa. influencing factors of corporate risk disclosure level on banking industry in indonesia 13 profitability (profit) partially has a significant influence on level of corporate risk disclosure. 3. number of share ownership variable (issue) obtained t value of 1.410. since t count (1,410) < t table (1,99) then ho is accepted. therefore, it can be concluded that number of share ownership (issue) partially has no significant effect to level of corporate risk disclosure. 4. number of commissioner members variable (bsize) obtained t value of 1.145. since t count (1.145) < t table (1.99) then ho is accepted. therefore, it can be concluded that number of commissioner members (bsize) partially has no significant influence level of corporate risk disclosure. 5. number of commissioner board meeting variable (rptdekom) obtained t value of 1, 783. since t count (1.783) < t table (1.99) then ho is accepted. therefore, it can be concluded that number of commissioner board meeting (rptdekom) partially has no significant effect to level of corporate risk disclosure. 6. commissioner board members with retiree status of banking supervisor authority variable (bidekom) obtained value of t count of 2,159. since t count (2.159) > t table (1.99) then ho is rejected. therefore, it can be concluded that commissioner background (bidekom) partially has a significant influence on level of corporate risk disclosure. table 5 determination coefficient based on the output of spss software above, obtained the value of correlation coefficient (r) of 0,592. the adjusted determination coefficient of 28.5% indicates that contribution of bank size, profitability, number of public shareholdings, number of commissioner board members, number of commissioner board meetings and commissioner member with retiree status of banking supervisor authority against level of corporate risk disclosure is 28.5%, while the rest 71,5% is the contribution of other variable. the discussion of research result is described as follows: 1. influence of bank size to risk disclosure level. the first hypothesis proposed in this study is that bank size has significant and positive influence on the level of risk disclosure in indonesian banking industry. this study obtained regression coefficient value for firm size variable of 3,37x10-05 with significance value of 0,034, where this value is significant at 0.05 significance level because it is smaller than 0.05. thus, the first hypothesis that bank size has significant and positive influence on the level of risk disclosure can be accepted. this result is in accordance with research by linsley and shrives (2006), hossain (2008), elzahar and hussainey (2012), juhmani (2013), abdallah and hasan (2014), and al-shammari (2014) which state that firm size influences risk disclosure level. m o de l summary .592a .350 .285 14.36461 model 1 r r square adjusted r square std. error of the estimate predictors: (constant), bi, roa, saham, komisaris, rapat, asset a. adiyanto 14 2. influence of profitability to risk disclosure level. the second hypothesis proposed in this study is that profitability has significant and positive influence to the of risk disclosure level in indonesian bank industry. this study obtained regression coefficient value for corporate profitability variable of -384.6 with significance value of 0.024, this value is significant at 0.05 significance level because it is smaller than 0.05. based on existing empirical data and from the results obtained, this study shows that the fluctuation of corporate profitability affect the risk disclosure level. this study shows that bank conventional with tbk (go public) status and high profitability have high level of risk disclosure. this result is in accordance with research by hossain (2008) and al-moataz and hussainey (2012) which state that company profitability variable influences risk disclosure level. 3. influence of public shareholding to risk disclosure level. the third hypothesis proposed in this study is that the amount of public share ownership has significant and positive influence to risk disclosure level in indonesian banking industry. this study obtained regression coefficient value for public shareholder variable of 18,629 with significance value of 0.164, where this value is insignificant at 0.05 significance level because it is greater than 0.05. thus the third hypothesis that public shareholding significantly influences risk disclosure level is not acceptable. this finding is not in line with the results of research by horing and grundl (2011) which states that cross-listing and proprietary dissemination are associated with risk disclosure level. 4. influence of number of commissioner board members to risk disclosure level. the fourth hypothesis proposed in this study is that number of commissioner board members has significant and positive influence on risk disclosure level. this study obtained regression coefficient value for number of commissioner board members variable is 1.438 with significance value of 0.257, where this value is insignificant at 0.05 significance level because it is greater than 0.05. thus the fourth hypothesis which states that number of commissioner board members has significant influence on the level of risk disclosure is not acceptable. this finding is not in line with the results of research by suhardjanto et al. (2012), amran et al. (2010), al-janadi (2013), al-shammari (2014) and akhtaruddin et al (2014). however, it is in accordance with the results of elzahar and hussainey (2012) which states that number of commissioner board members has no effect to risk disclosure level. 5. influence of number of commissioner board meeting to risk disclosure level. the fifth hypothesis proposed in this study is that the number of commissioner board meeting has significant and positive influence on disclosure risk level. this study obtained regression coefficient value for number of commissioner board meeting variable of 0.241 with a significance value of 0.080, where this value is insignificant at 0.05 significance level because it is greater than 0.05. therefore, the fifth hypothesis which states that the number of commissioner board meeting variable significantly influence risk disclosure level cannot be accepted. this finding is not in accordance with results of research by suhardjanto and dewi (2011)and suhardjanto et al (2012) which state that the number of commissioner board meeting influences risk disclosure level. influencing factors of corporate risk disclosure level on banking industry in indonesia 15 6. influence of commissioner member with retiree status of banking supervisor authority to risk disclosure level. the sixth hypothesis proposed in this study is that commissioner member with retiree status of banking supervisor authority influences risk disclosure level. this study obtained regression coefficient value for commissioner member with retiree status of banking supervisor authority variable at -9.989 with significance value of 0.035, where this value is significant at 0.05 significance level because it is less than 0.05. thus the sixth hypothesis which states that the existence of commissioner member with retiree status of banking supervisor authority influence risk disclosure level is inferred to have a significant effect. 7. influence of all independent variables on risk disclosure level simultaneously. the seventh hypothesis proposed in this study is that bank size, profitability, number of public shareholdings, number of commissioner board members, number of commissioner board meeting, and commissioner member with retiree status of banking supervisor authority are simultaneously affect the level of corporate risk disclosure (crd) in indonesian banking industry. this study obtained f count value of 5.384. then since f count value (5,384) > f table (2.25) and the significance value is 0.000 < 0.05, it can be concluded there is a significant influence between bank size, profitability, number of public shareholdings, number of commissioner board members, number of commissioner board meeting, and commissioner member with retiree status of banking supervisor authority to corporate risk disclosure level (crd) simultaneously. thus, independent variables in conventional banking with tbk (go public) status in this study mutually influence each other on risk disclosure level. conclusion and implication here are some conclusions that can be drawn from this research: 1. among the six independent variables: between bank size, profitability, number of public shareholdings, number of commissioner board members, number of commissioner board meeting, and commissioner member with retiree status of banking supervisor authority, there are three variables with significant influence on level of corporate risk disclosure (crd) in banking industry. a. bank size, which in this study inferred from conventional banks with tbk (go public) status. greater the total assets owned, the better risk disclosure level score to the public. this is due to the obligation that bank should not only showing its performance to the public but also presenting risk management ability. b. profitability in this study indicates a significant influence on risk disclosure level. based on the existing empirical data and results obtained, the fluctuation of company profitability influence the level of risk disclosure. c. commissioner with retiree status of banking supervisor authority is new independent variable that did not exist in previous studies. the result of this study shows that commissioner with retiree status of banking supervisor authority has a significant influence to risk disclosure level of a bank. 2. from the result of t test by considering the value of significance, it can be concluded that the most significant variable to corporate risk disclosure (crd) level is profitability with t significance value of 0.024. while the independent variable with the least effect on corporate risk disclosure (crd) level is the number of commissioner board member with significance value of 0.257. from the result of f test, it is proved that the significance value of f is 0,000 smaller adiyanto 16 than pre-determined significance value of 0.05. thus all independent variables in this study simultaneously have a significant effect on corporate risk disclosure (crd) level. from the research result, it can be observed that the independent variables that significantly influence risk disclosure level are bank size, profitability and commissioner with retiree status of banking supervisor authority. therefore, it is recommended for supervisor authority of banking and capital market to observe and scrutinize those three factors, considering their significant effects on risk disclosure level. it should be conducted to align that bank supervision and control policy. for banking management, these three factors should be considered regarding the fact that great assets and profitability as well as the existence of commissioner with retiree status of banking supervisor authority have a significant effect on bank risk disclosure. while the variables that do not affect risk disclosure level include share ownership, number of commissioner board members and number of commissioner board meeting. the number of those three variables has no significant effect on risk disclosure 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(2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 144 e-commerce national market study from the perspective of manifested demand laura cătălina ţimiraş “vasile alecsandri” university of bacau timiras.laura@ub.ro abstract e-commerce market in romania recorded the lowest level of development compared to other eu countries, in terms of the intensity of online purchase habit of the population of romania. thus, in 2014, only 16.7% of those who used the computer in the range of 16-74 years and 10% of the total population of the same age had made online purchases, compared with 63.3% and 50% respectively the same indicators at eu level. still, in romania there was a rapid increase in the share of those who make online purchases, so in 8 years (2007-2014) this indicator increased by 3 times. regarding the categories of the population by various characteristics, greater orientation towards online purchases is recorded among individuals with high formal education, youth (under 35), with above-average incomes. in terms of product categories purchased online, the most favorite categories are: clothes, sports goods. this analysis is based mostly on official statistics provided by eurostat. keywords e-commerce market; turnover from e-commerce; orders over internet; structure of demand on internet jel classification m31 e-commerce market in romania has been in recent years in a continue development. according to data from emota european multi-channel and online trade association (data resulting from research conducted by enet internet research and consulting), turnover in 2012 from e-commerce in romania was 647 million euros. compared to 2006, turnover growth of e-commerce was more than 8 times, the level estimated for 2016 amounting to over 1.1 billion euro. viewed from the degree of manifestation of the demand, e-commerce market in romania has registered a dynamic that far exceeded the eu average. however, the degree of "penetration" of this form of commerce is still at a level that places our country in last place among the eu countries. in fact, in romania we can see both a reduced access of the population to technology (it is the eu country that recorded after bulgaria, the lowest share of those who used the computer in 2014) and a low manifestation of this buying habit of those who use the computer (it recorded the lowest percentage of those who made online purchases in all those who use the computer at eu level in 2014), according to data from eurostat. orientation of population towards online purchases at national level during 2007 2014 in romania, in 2014, 10% of the population of 16-74 years made online shopping in the last 12 months of the reporting period. in the period 2007 2014 this indicator has registered a spectacular increase (more than 3 times). relating to the eu average, we timiras 145 find that in romania the share of people who made online purchases in the total population of 16-74 years is still far from that average, but, however, is growing over time, because of the strong growth recorded nationally compared to lower dynamics at ue level (in the european union, the analyzed indicator increased by 67% in the reference period). thus, if in 2007 the share of population in our country who made online purchases in the total population of 16 74 years made up 10% compared to the eu average (90% below average), in 2014 it represented 20% of eu average (80%) below average. (figure 1) figure 1 evolution of the share of people who made online purchases in the total population of 16-74 years in romania and european union source: own processing from eurostat data note: are considered people who have used computer / made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years the usage of computer in romania between 2007 and 2014 making purchases online is largely influenced by people's access to technology, romania being from this point of view far from the eu average. thus, in 2014, 60% of the population of 16-74 years used the computer, compared to 79% eu average. in time, the mentioned indicator followed an upward trend, exceeding the eu average (in the 2007-2014 period the proportion of people who used the computer in total population of 16-74 years increased by 57.9% nationally and 21.5% at eu level). (figure 2) the link between the use of computer and orientation of the population towards online purchases in romania between 2007 and 2014 in fact, between the development of the two national indicators presented above there is a strong and significant correlation, increased access to technology or computer using generating an increase in orientation of romanian population towards online purchases; on average, in the 8 years analyzed, for each 100 new users of computer there are 29 new online buyers (figure 3 and table 1) 30 32 36 40 42 44 47 50 3 4 2 4 6 5 8 10 0 10 20 30 40 50 60 20 07 20 08 20 09 20 10 20 11 20 12 20 13 20 14 % in to ta l p op ul at io n of 1 674 y ea rs share of population who made online purchases in total population eu 28 romania 106.7 120.0 133.3 140.0 146.7 156.7 166.7100.0 133.3 66.7 133.3 200.0 166.7 266.7 333.3 0 50 100 150 200 250 300 350 400 20 07 20 08 20 09 20 10 20 11 20 12 20 13 20 14 % c om pa re d to 2 00 7 dynamics of the share of the population who made online purchases in total population eu 28 romania e-commerce national market study from the perspective of manifested demand 146 figure 2 the dynamics of the share of population who used the computer in total population of 16-74 years in romania and the european union source: own processing from eurostat data note: are considered people who have used computer / made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years y i = 0,2869x i 8,4474 r2 = 0,7273 0 2 4 6 8 10 12 30 35 40 45 50 55 60 65 percentage of individuals who used the computer (x i ) pe rc en ta ge o f in di vi du al s w ho o rd er ed o nl in e (y i) figure 3 the link between the share of those who used the computer and the share of those who bought online in romania during 2007-2014 source: own processing from 2015 eurostat data note: are considered people who have used computer / made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years table 1 the relationship between the percentage of those who used the computer (x i) and the percentage of those who shop online (y i) in romania during 20072014 regression equation variation (sum of the squares) coefficient of determination correlation coefficient calculated f-value significan ce level theoreti cal fvalue y i = 0,2869 x i 8,4474 total 49,5 72,73% 0,85 16,0 0,05 5,99 factorial 36,0 residual 13,5 source: own processing from 2015 eurostat data note: are considered people who have used computer / made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years 65 6 8 71 7 3 75 7 6 78 7 9 38 38 44 4 6 48 53 5 5 6 0 0 20 40 60 80 100 20 07 20 08 20 09 20 10 20 11 20 12 20 13 20 14 % in p op ul at io n of 1 674 y ea rs share of population who used the computer in total population eu 28 romania 104.6 109.2 112.3 115.4 116.9 120.0 121.5 100.0 100.0 115.8 121.1 126.3 139.5 144.7 157.9 80 90 100 110 120 130 140 150 160 170 180 20 07 20 08 20 09 20 10 20 11 20 12 20 13 20 14 % fa ta d e an ul 2 00 7 dynamics of the share of the population who used the computer in total population eu 28 romania timiras 147 increasing the share of those who made online purchases in romania's total population of 16-74 years was not only on account of the increasing of the number of computer users, but also as a result of the habit of buying goods on the internet of the computer users (figure 4). thus, the increase in the period 2007 2014 of 3.33 times of the share of those who made online purchases was generated by the increase of 58% of the share of users of computers, and by the 2.1 times increase in the share of those who did online purchases in total computer users. on yearly average, the increasing by 18.8% in the share of those who bought from the internet in the total population of 16-74 years in romania was generated by a 6.7% increase in the proportion of computer users and by 11.3% increase of the share of users who purchased online. (table 2) table 2 decomposition by the factors which influenced the dynamics of the share of those who made online purchases percentage of individuals who purchased online 333.3 18.8 percentage of individuals who used your computer 157.9 6.7 the share of those who made online purchases in all those who used the computer 211.1 11.3 indicator dynamics in 2014 compared to 2007 (%) the average annual relative change in the period 2007 2014 (+/%) source: own processing from 2015 eurostat data note: are considered people who have used computer / made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years figure 4 evolution of the share of people who made online purchases in total computer users of 16-74 years in romania during 2007-2014 source: own processing from 2015 eurostat data note: are considered people who have used computer / made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years economic and demographic characteristics of online consumers on economic and demographic groups in the population there are significant differences in terms of online shopping habit (table 3). thus, considering the age, a much higher percentage of those who buy online are recorded in age groups under 45 years compared to those over 45. the accelerated dynamics of this indicator was recorded in the age groups of 3544, 25-34 respectively. in the categories of population by sex there is not a substantial differences in terms of online shopping habit. considering the education, the largest share of those who make purchases online are individuals with high formal education, followed by individuals with medium formal education. in fact, according to this criterion there are found the greatest differences in population groups. 7.9 10.5 4.5 8.7 12.5 9.4 14.5 16.7 0 5 10 15 20 2007 2008 2009 2010 2011 2012 2013 2014 % e-commerce national market study from the perspective of manifested demand 148 also, a higher percentage of those who buy online are found among people with higher incomes, increased purchasing power being accompanied by greater orientation towards this form of distribution. table 3 evolution of the share of people who made online purchases in the total population into categories by different economic and demographic criteria in the period 2007-2014 (%) year 2007 2008 2009 2010 2011 2012 2013 2014 categories of population by age 16 to 24 years old 5 7 4 6 9 9 12 17 25 to 34 years old 4 7 3 7 11 9 15 18 35 to 44 years old 2 3 3 3 5 5 9 12 45 to 54 years old 2 2 1 2 3 4 6 7 55 to 64 years old 1 1 0 1 1 2 3 3 65 to 74 years old n.d. n.d. 0 n.d. 0 0 1 1 categories population by gender males 3 4 2 4 6 6 9 11 females 2 3 2 3 5 5 8 10 categories of population by level of education * individuals with no or low formal education 1 1 0 1 1 2 2 3 individuals with medium formal education 2 3 2 3 5 4 7 9 individuals with high formal education 12 17 10 15 22 18 28 31 categories of population by income levels individual living in a household with income in first quartile n.d. 1 0 0 1 1 2 3 individual living in a household with income in second quartile n.d. 1 0 1 2 3 4 6 individual living in a household with income in third quartile n.d. 2 1 3 4 5 9 9 individual living in a household with income in fourth quartile n.d. 7 4 7 11 9 13 16 source: own processing from 2015 eurostat data *according to isced 2011 note: are considered people who made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years n.d. – no data categories of goods or services ordered over the internet regarding the categories of goods purchased online, clothes, sports goods are most preferred, in 2014, 58% of 16-74 years making internet purchases of such goods. other categories of goods purchased in internet (but the percentage of those who made such purchases in the total population is well below the level of category of clothes and sports goods) are: books / magazines / e-learning and electronic equipment. over time, in the period 2007-2014, we can see an increase in e-commerce for clothes, sports goods, food / groceries, tickets for events (the share of those who bought such goods on the internet increasing by 3 times) and a diminished orientation of consumers for categories: computer software, films / music, books / magazines / e-learning, shares / financial services / insurance and computer hardware. (table 4) timiras 149 table 4 evolution of the percentage of individuals who ordered goods or services, over the internet, for private use in 2007-2014 period categories of goods or services 2007 2008 2009 2010 2011 2012 2013 2014 food/ groceries 2 4 5 5 7 11 8 6 clothes, sports goods 19 21 38 36 53 53 54 58 electronic equipment 14 12 20 17 22 19 16 21 computer software 32 28 29 32 31 12 15 9 computer hardware 14 11 18 15 17 8 7 11 shares/ financial services/ insurance 4 2 2 6 4 6 3 3 films/ music 46 44 31 35 32 22 20 15 household goods 13 9 9 12 13 12 19 16 tickets for events 6 12 19 24 27 18 19 18 books/ magazines /e-learning material 47 58 47 56 50 40 41 29 food/ groceries 100 200 250 250 350 550 400 300 clothes, sports goods 100 111 200 189 279 279 284 305 electronic equipment 100 86 143 121 157 136 114 150 computer software 100 88 91 100 97 38 47 28 computer hardware 100 79 129 107 121 57 50 79 shares/ financial services/ insurance 100 50 50 150 100 150 75 75 films/ music 100 96 67 76 70 48 43 33 household goods 100 69 69 92 100 92 146 123 tickets for events 100 200 317 400 450 300 317 300 books/ magazines /e-learning material 100 123 100 119 106 85 87 62 percentage of individuals who ordered goods or services, over the internet, for private use (%) dinamics of percentage of individuals who ordered goods or services, over the internet, for private use (2007=100%) source: own processing from 2015 eurostat data note: are considered people who made online purchases for private use in the last 12 months of the reporting period. the data refer to the population of 16-74 years conclusions the national market for e-commerce, although well below the eu average, has shown a strong dynamics, as reflected in rising share of the population who make purchases online. this increase was driven by increasing people's access to technology and as a result of the habit of online buying of an increasing number of eu consumers. thus, in 2014, 10% of the population of 16-74 years have made in the last 12 months of the reporting period online shopping, indicator which in the period 2007-2014 grew by 3.3 times. this growth was driven by the increase with 58% of the share of computers users, but also by the 2.1 times increase in the share of those who made online purchases in total computer users. the categories of the population who registered the largest online purchases orientation are: individuals with high formal education, young people under 35 and those with above-average incomes. the main product categories purchased in the online environment are: clothes and sports goods, and to a lesser extent: books / magazines / e-learning and electronic equipment. references kumar, v., aaker, d.a., day g.s. (1999), essentials of marketing research, john wiley & sons, inc., new york chichester weinheim brisbane singapore toronto e-commerce national market study from the perspective of manifested demand 150 zait, l. (2009), les courtiers en information – une nouvelle tendance dans la restructuration des chaines de distribution, the annals of university of oradea. economic sciences, tom xviii, vol. 4, pp. 877 – 881 emota (european multi-channel and online trade association), available at http://www.emota.eu/ eurostat, available at http://ec.europa.eu/eurostat/data/database http://ec.europa.eu/eurostat/data/database e-commerce market in romania has been in recent years in a continue development. according to data from emota european multi-channel and online trade association (data resulting from research conducted by enet internet research and consulting), turn... viewed from the degree of manifestation of the demand, e-commerce market in romania has registered a dynamic that far exceeded the eu average. however, the degree of "penetration" of this form of commerce is still at a level that places our country in... microsoft word ciuraru cristina engl. consolidated techniques for groups of enterprises with complex structure cristina ciuraru-andrica, university “vasile alecsandri” from bacau, romania abstract: the preparation and disclosure of the financial statements of a group of enterprises involves some consolidation techniques. the literature presents many techniques, but in practice are used two of them. they will be described first of all in a particular manner and after that in a comparative one. the group of entities can choose one of these techniques, the final result (the consolidated financial statements) being the same, whatever the option. key words: consolidated financial statements, levels consolidation, direct consolidation 1. introduction the romanian explicative dictionary defines technique as an aggregate of proceedings and skills used in a certain activity. for achieve its goals (the content of consolidated financial statements and also the rules for their preparation, approval, audit and disclosure), the consolidated accounting (a department of financial accounting applied in case of groups of enterprises), uses a so-called consolidation technique. according to above technique’s definition, the consolidation technique regards an aggregate of empirical proceedings and skills used, especially, for preparation of annual consolidated financial statements, legal. the literature 1 refers to four techniques of consolidation: levels consolidation technique, direct consolidation technique, modular consolidation technique and the technique of consolidation using fluctuations method. the modular consolidation technique consists in separating the entities’ financial statements on module. these will be regrouped later, according to the needs of the group regarding the administration, on different activities, geographic area, production’s matters etc. the technique of consolidation using fluctuations method starts with the previous period’s consolidated information and continues with the integration of consolidated flows of the current accounting period, which allows resolving not only the problem of booking them, but also the problem of annual consolidation area. in our country practice, are used the left techniques: levels consolidation technique and direct consolidation technique, probably as a result of stipulate them in the first rule regarding consolidated financial statements (approved by o.m.f. nr. 772/2.000 recalled by o.m.f.p. nr. 1.752/2.005 also recalled by o.m.f.p. 3.055/2.009). it is imperative to say that these techniques are not applied to any case of entities group. for a group of enterprises with a dentritic organigram and one level of boundaries between them (fig. no. 1) these techniques are not applicable. whatever, in 1 feleagă n., ionaşcu i. (1998), tratat de contabilitate financiarǎ, vol. i-ii, ed. economicã, bucurești 20 studies and scientific researches ‐ economic edition, no. 14, 2009  practice, such a simple groups do not often exist. therefore these intervene in case of complex groups (fig. no. 2) made by joining direct and indirect investments with those linear, multiple, circular and mutual. figure no. 1 simple group figure no. 2 complex group these consolidation techniques used in the preparation of consolidated financial statements are applied jointly with the consolidation methods scheduled in regulations2. moreover, they lead, in most cases, to a combination between them (methods) because the group of enterprises may include controlled enterprises, which are integrated using global method, joint-ventures, which are subjects for proportionate consolidation and also associates, integrated by equity method3. therefore, in the case of groups with a complex structure, the methods and the techniques coexist and work simultaneously, under the rules relating them. next, we present some characteristics of two techniques, which came out for practice, levels consolidation technique and direct consolidation technique. 2. levels consolidation levels consolidation is a steps consolidation, each step finalizing with the preparation of subgroup’s consolidated financial statements. a level concentrates all the subgroups from the same consolidation step. initially, the subgroup joins the entities placed farthest from the parent, regarding the control chain, and the entities next to them. thus, the subgroups form successively up to the parent where is ending the consolidations’ suite with the consolidated financial statements of the group as a whole. in every single subgroup exits an entity, at the superior level, that have a parent role for the other (the others) entity (entities) from the inferior level. therefore, figure no. 2, above, first of all will be consolidated the enterprises d and e in their parents a and b, forming the subgroups ad and be, and the next, will be consolidated these subgroups and the entity c in the parent m. for the preparation of the subgroups’ consolidated financial statements, it is used the parent-role entity’s share in every other entity of the subgroup, and for establish the consolidation method it is used the power of the voting rights owned by the group’s parent in each consolidated enterprise. 3. direct consolidation 2 o.m.f.p. nr. 3.055/2009 pentru aprobarea reglementărilor contabile conforme cu directivele europene publicat în monitorul oficial nr. 766 din 10 noiembrie 2009 3 scorțescu f. i. (2005), unele considerente cu privire la tehnica de consolidare pe paliere a societăţilor comerciale cu profil horticol, în „lucrări ştiinţifice”, universitatea de ştiinţe agricole şi medicină veterinară „ion ionescu de la brad” iaşi, vol. 48, seria horticultură dn c e a b a bc m m 21 studies and scientific researches ‐ economic edition, no. 14, 2009  direct consolidation presumes the consolidation of each group’s enterprise directly into parent, in this way preparing only the consolidated financial statements of the group as a whole. thus, it is imperative to share the equity of each consolidated entity between its parent and minority interests according to them portion of investments. also, between them, must be shared the investments that will be eliminated from consolidation. the instrument used in this case is interests’ portion of both, parent and minority interests, but in the enterprise that holds the investments. these two portions are different. in the case of above example (fig. no.2), the entities a, b, c, d and e will be consolidated directly into parent m, apart from the latent subgroups. the share of their equity will be made using the interests’ portion of the parent and minority interests in these entities. for eliminate the investments will be used also their interests’ portion but held in a and b. 4. levels consolidation vs. direct consolidation the both consolidation techniques have special characteristics that will be presented comparatively in below table (table no. 1), emphasizing similarities and differences between them, advantages and disadvantages also. table no. 1 levels consolidation vs. direct consolidation characterization criteria levels consolidation direct consolidation 1. goal preparation of the annual consolidated financial statements of a group as a whole; preparation of the annual consolidated financial statements of a group as a whole; 2. applicability field medium and small groups of enterprises with a complex structure and a limited levels of boundaries; medium and small groups of enterprises with a complex structure and at least two levels of boundaries; 3. procedure on steps, corresponding to the existent levels of boundaries in the group’s organigram, into where it is forming subgroups; directly, whatever the number of the existent levels of boundaries in the group’s organigram, ignoring the consolidation steps; 4. principles the series of consolidations start from the entity placed farthest from the parent, regarding the control chain, and ascend up to it; the order of consolidations is insignificant; 5. accomplish method it is preparing the consolidated financial statements of each subgroup formed, using the adequate consolidation method; it is preparing only the consolidated financial statements of the group of enterprises as a whole, using the adequate consolidation method; 6. used instruments at each step, the interests’ portion of the parent-role entity owned in every other the interests’ portion of the parent, owned directly in each consolidated entity, whatever 22 studies and scientific researches ‐ economic edition, no. 14, 2009  subgroup’s entity, from the inferior level; the level; 7. equity share at each subgroup, between the parent-role entity and the minority interests (including here, also, the interests’ share of other consolidated entities from outside of subgroup); at the group as a whole, between the parent and the minority interests, according to them share of interests owned in consolidated entities; 8. investments share before eliminated them at each subgroup, the sharable investments belong entirely to the parent-role entity, as a result of direct own; at the group as a whole, in case of indirect boundaries, between the parent and the minority interests, according to their share of interests owned in the entities that hold the investments; 9. advantages allows a segmentation of the financial information within the group, by the preparation, first of all, of the consolidated financial statements of the subgroups and only after, the consolidated financial statements of the group as a whole; provides directly, quicker and with less expenses, the state of the assets, liabilities, financial position, income and losses of any group of entities and allows a better portion of the consolidated entities’ equity, between the parent and minority interests; 10. disadvantages requests much more work for accomplish the suite of consolidations, involving more expenses, and also its applicability is limited. it not allows analysis within the group which may satisfying the needs of administration and information, based on a segmentation on different activities, geographical areas etc. whatever the chosen technique, the consolidated financial statements must be the same. references: 1. deju m. (2008), contabilitate aprofundatǎ. concepte, modele, studii de caz, ed. alma mater, bacǎu 2. feleagă n., ionaşcu i. (1998), tratat de contabilitate financiarǎ, vol. i-ii, ed. economicã, bucurești 3. malciu l. feleagǎ n. (2004), reglementare și practici de consolidare a conturilor: din orele astrale ale eurepei contabile, ed. ceccar, bucurești 4. munteanu v., țurcan a. (1998), grupurile de societǎți – consolidarea contabilǎ – ed. economicǎ, bucurești 5. scorțescu f. i. (2005), unele considerente cu privire la tehnica de consolidare pe paliere a societăţilor comerciale cu profil horticol, în „lucrări ştiinţifice”, universitatea de ştiinţe agricole şi medicină veterinară „ion ionescu de la brad” iaşi, vol. 48, seria horticultură 6. ias 27 (2004), ghid pentru ȋnțelegerea și aplicarea standardelor internaționale de contabilitate, ed ceccar, bucurești 23 studies and scientific researches ‐ economic edition, no. 14, 2009  7. ordinul ministerului finanțelor publice nr. 3.055/2009 pentru aprobarea reglementărilor contabile conforme cu directivele europene publicat în monitorul oficial nr. 766 din 10 noiembrie 2009 24 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 31, 2020 http://sceco.ub.ro 55 coping decision, strategies and rural households welfare in cote d'ivoire ouoya zrakpa melaine université félix houphouët boigny abidjan, côte d'ivoire ouoyamelaine@yahoo.fr abstract shocks are ubiquitous in the daily life of rural people in côte d'ivoire, like many other developing countries. these shocked households have to choose between coping or not. with data from the household standard of living survey in côte d'ivoire (env2015), we use a probit model to analyze the factors influencing the decision of rural households to cope or not and then we identify the dominant strategies of these households facing shocks. a logit model allows us to understand the impact of the strategic choices made by these households on their well-being. we find that only health shocks have a positive influence on household’s coping decision. also, for these various shocks (health shocks, natural shocks, economic shocks and shocks related to conflicts / crimes), the dominant strategies are the reduction of consumption, then the receipt of donations and borrowing. however, it is the reduction of food consumption, borrowing and the sale of assets that have a positive impact on these households welfare approximated by their poverty status. keywords rural households; coping decision; welfare; strategies; côte d’ivoire jel classification d10; d60; i30 introduction and literature review in most developing countries, agriculture remains as one of the main sources of income for the majority of rural people. but rural agricultural producers also take part in other activities such as salaried employment in agriculture, trade, and other services as well as self-employment in small industries and commercial activities (micro-enterprises). unfortunately, the income generation opportunities of rural households are usually highly correlated hence, these households are particularly vulnerable to systemic shocks (carlos andres alpizar, 2007). since the majority of rural households are engaged in agricultural production, they are particularly prone to ecological shocks which cause damage on agricultural output and income (tongruksawattana et al., 2008). the adverse effect of shocks is generally more severe for the poor who are less insured ex-ante against shocks and therefore are more likely to reduce consumption than wealthier households (jalan and ravallion, 1999). everyday life in sub-saharan africa carries considerable risk, which often is linked to extreme weather, such as drought. world development report 2014 : risk and opportunity documented that more people have died in sub-saharan africa from drought than any other natural hazard (world bank 2014). but households also face price shocks—increases in food prices or input prices, or falls in output prices. illness or death in the household is also frequently reported by rich and poor households alike. in a study of rural kenya and madagascar, barrett et al. (2006) found for instance that every poor household that was interviewed could ultimately trace its poverty to ill health or an unexpected loss of assets. as rural are facing many shocks that can coping decision, strategies and rural households welfare in cote d'ivoire 56 influence their welfare, understanding shocks and their consequences is essential for developing effective poverty alleviation strategies in developing country like côte d’ivoire. unfortunately a better understanding of this linkage is lacking because comprehensive empirical data are rare (tongruksawattana et al.,2010). differents strategies are used by households to face shocks. the literature on shocks and coping actions has identified these strategies among which we can cite selfinsurance strategies, income diversification, risk-sharing mecanism, etc. risk-coping strategies include self-insurance through precautionary savings and informal group-based risk-sharing. they may also attempt to earn extra income when hardship occurs. kochar (1995) reported increased labor supply as key response in south india icrisat villages. park (2006) using chinese data showed that grain's consumption role makes it an attractive form of precautionary saving even when households have access to credit. empirical work using data from india and africa found that grain buffer stocks are the most important form of saving used to smooth income shocks ex post (lim and townsend, 1998). income smoothing often involves diversifying income sources. across the developing world, farm households receive a substantial share of income from nonfarm activities. reardon et al. (1994) reported an average share of 39 percent of income from nonfarm activities in eight countries in rural west africa. diversification does not always result in income smoothing, for several reasons. first, combining different income sources is not always intended to manage risk. different activities may be conducted at different times of the year, providing income throughout the year by smoothing labor over time. second, during crises farm and off-farm activities move together. in a severe downturn, this would severely limit the usefulness of diversification (czukas et al. 1998). there are also important constraints to entering into profitable and risk-reducing diversification (see reardon 1997). capital and other entry constraints exclude the poor from diversification into activities with a higher return. also, income-based strategies are directly linked to asset-based strategies. as eswaran and kotwal (1989) showed that credit can serve as an insurance substitute, but credit market imperfections usually imply collateralized lending. the consequence is that asset-poor households cannot enter into high-risk activities because downside risks are too high while households with access to (liquid) assets can borrow in times of crisis or sell assets as part of a buffer stock strategy. thus, dercon (2002) found that the poor and asset-poor select a low-risk, low-return portfolio, whereas the rich take on a riskier set of activities. the consequence is further impoverishment, or at least increased inequality. the policy implication is that just promoting diversification is not necessarily a solution. finding ways of reducing entry constraints into profitable low-risk activities is crucial. kochar (1995) argued that labor supply adjustments, rather than asset or other strategies, are the main strategy used by households in india to cope with negative idiosyncratic shocks. moser (1998) reported increased female labor market participation and child labor in ecuador and zambia. during a severe crisis, such as a famine, households undertake additional action such as temporarily migrating to obtain work, working longer hours, and collecting and selling wild foods and forest products all this to prevent destitution (davies 1996). empirical studies have sought to determine whether there is evidence of complete risk sharing in developing countries and other settings, including the united states, and to understand how (partial or complete) risk-sharing is achieved. results from the united states, communities in india, and nuclear households in ethiopia suggest that complete risk sharing is not taking place (dercon and krishnan 2000a; hayashi and others 1996; townsend 1994) but that partial risk sharing may be occurring. theoretical work also reveals the limits of risk-sharing arrangements. hoff (1996) highlights the possible negative consequences of informal risk sharing on poverty. fafchamps (2002) discusses the persistence of inequality and patronage linked to risksharing arrangements. even ouoya zrakpa melaine 57 if imperfect, these risk-sharing networks are crucial in helping many poor households in developing countries cope with misfortune. such groups can insure only idiosyncratic shocks, however, not common shocks. savings or public safety nets could be developed to cope with common risks and to protect against idiosyncratic shocks not covered by communities. informal risk-sharing arrangements can complement public safety schemes (ligon 2002). groups have incentives to self-insure, especially if there are economies of scale in asset holdings (lower transactions costs, for example). some works have attempted to analyze the impact of shocks on household welfare or to study factors that influence the choice of one strategy to another one to cope with idiosyncratic or covariate shocks. here, determining the nature of shocks may help identifying the possibilities to deal with its consequences. dercon et al. (2005) considered a shock as idiosyncratic if it is reported to have affected only that household and covariate if it affects at least some other households. most of the informal riskcoping arrangements and strategies of the poor might work well on idiosyncratic risks (e.g. self-insurance or informal community risk-sharing) but are limited in their effectiveness against covariate risks that create contemporaneous community-wide loses (agenor, 2004 as cited by olalekan et al., 2011). for households facing shocks, rashid et al. (2006) identified factors that influence the choice of coping actions and found that this choice depend on household characteristics, most importantly the diversity and stability of household income sources, household assets and education of the household head. nikoloski et al., (2017) attempted to answer the questions ‘is drought indeed still the dominant risk faced by households, and how do households cope with shocks today ?’. they concluded that risk is higher in rural areas, particularly risks to income. they also found that female-headed households are less susceptible to agricultural price risk, but more susceptible to food price risk. for this particular households, informal assistance is the most prevalent coping mechanism. concerning coping strategies, they found that savings are the most widely used coping mechanism, but have a more limited role for poor and rural households, which as a result rely more on their assets. increasing labor supply (sometimes involving migration) is a common coping strategy in rural areas. olalekan et al., (2011) used a probit model to determine the relationship between personal socio-economic characteristics of the respondents, shocks and choice of coping actions and found that educational status, household size, per capita income, shocks type, coping strategies, among others significantly affect the choice of coping actions and are likely to have implications for households’ future welfare status. christiansen and subbarao (2001) submitted that the need for addressing the issue of shocks becomes paramount because they lead to a wide variability in households incomes. in the absence of sufficient assets or insurance to smoothing consumption, such shocks may lead to irreversible losses such as distress sale of productive assets, reduced nutrient intake or interruption of education that permanently reduces human capital, thereby locking their victims in perpetual poverty. obtaining a deeper understanding of household ability to respond to and to insure against different types of shocks calls for a sound understanding of the factors influencing the decision to cope or not and an analysis of the consequences of strategic choices on household welfare. in côte d'ivoire, shocks are ubiquitous in the daily lives of rural households whose main activity is agriculture. ouoya (2019) reported that nearly three quarters of rural households in côte d'ivoire have agriculture as their main activity. also, in the presence of a given shock, households must make the choice between developing at least one active strategy allowing them to maintain their standard of living or simply remain passive. it is therefore a matter of choosing between two decisions : coping or not coping. in addition to this, one might ask whether the choice of a given strategy by a given household has a positive and significant influence on that household’s welfare. it coping decision, strategies and rural households welfare in cote d'ivoire 58 is according to these lines of research that this study intends to answer the following research questions: what are the shocks that influence household coping decisions? what are the dominant strategies for each type of shock? what is the impact of each of these strategies on the welfare of rural households? this study is conducted according to the following plan: section ii presents the methodology of work with, on the one hand, data, on the other hand, the selected analysis models. section iii discusses the results and the ensuing discussions. the last section is devoted to the conclusion and the limits of this study. methodologie models of analysis we use regressions and descriptive analysis to analyze the links between shocks, coping strategies and the well-being of rural households. we categorize information on the 26 different events (sub-types) into four major shock types, namely, health shocks, natural shocks, economic shocks and crime/conflict related shocks. a household is defined as having experienced a particular shock type if it reports experiencing at least one of the components within a particular shock type. coping is defined as actions undertaken by a household to accommodate the effect of a shock. as debebe et al. (2013) we divided coping actions into six categories plus the option that the household did not adopt any active coping response. these six categories include the use of savings, reducing food consumption, selling assets (including food stocks), borrowing, receiving gifts (in cash or in kind from informal groups, neighbours or the government) and labour supply based strategies. two of these categories, that is, borrowing and receiving gifts may be considered as external coping strategies while the remainder may be considered as internal (to the household) coping approaches. we construct a categorical variable that takes six values from 0 to 5 and each category corresponds to one of the strategies mentioned above (level 0 corresponds to the absence of strategy and savings are excluded because none rural household do use it as a strategy). we use this to tabulate coping strategies employed for the various types of shocks. we then construct a bar graph that will allow us to visualize the dominant strategy employed by households for each type of chock. furthermore, household characteristics such as economic status, human capital, social capital and demographic features may affect the occurrence of a shock and may also be correlated with the coping decision. accordingly, as in (1), we treat the probability of coping as a function of the four shock types and a range of household characteristics. 𝑝𝑝𝑝𝑝𝑝𝑝𝑝𝑝(𝐶𝐶𝐶𝐶𝑖𝑖) = 𝛽𝛽0 + ∑ 𝛿𝛿𝑗𝑗𝐶𝐶ℎ𝑝𝑝𝑜𝑜𝑜𝑜𝑖𝑖𝑗𝑗 + ∑ 𝜑𝜑𝑞𝑞𝑋𝑋𝑖𝑖𝑞𝑞 + 𝜀𝜀𝑖𝑖𝑟𝑟𝑞𝑞=1 4 𝑗𝑗=1 (1) the dependent variable of this probit model (coping strategy – 𝐶𝐶𝐶𝐶𝑖𝑖) is a dummy variable that takes the value 1 if household i decide to cope with shocks and zero otherwise. we regress this on a vector of four shock variables j that household i may have faced in the past one year. the specification controls for a vector of r household and community characteristics (x). this includes measures of i) education level of household head, ii) age category of head iii) sex of head iv) own dweling v) number of men. the last terms 𝜀𝜀𝑖𝑖 is an error term. the use of probit regression is becoming widely accepted in similar literature which explores the correlation between shocks and coping activities (e.g. rashid et al. 2006, tongruksawattana et al.,2010). we use a logit model to analyze the impact of different strategies on rural household’s well-being (poverty). the probit and logit models both assume an average of error terms equal to 0. in the probit model, the error term is normally distributed with a variance ouoya zrakpa melaine 59 𝑉𝑉𝑉𝑉𝑝𝑝(𝜀𝜀) = 1. alternatively, 𝜀𝜀 is assumed to be distributed logistically with 𝑉𝑉𝑉𝑉𝑝𝑝(𝜀𝜀) = 𝜋𝜋2 3⁄ , leading to the binary logit model with the equation pr(𝑌𝑌𝑖𝑖 = 1|𝑋𝑋𝑖𝑖) = exp (𝑋𝑋𝑖𝑖𝛽𝛽) 1+exp (𝑋𝑋𝑖𝑖𝛽𝛽) (2) 𝑌𝑌𝑖𝑖 is a latent variable related to household’s poverty status. it takes the value 1 if the household is poor (individual consumption below the poverty line of 737 fcfa per day or 269075 fcfa per year) and 0 if not. 𝑋𝑋𝑖𝑖 are six variables including hst which is a categorical variable related to the strategies. this variable takes six values namely 0 none strategy, 1-selling assets, 2borrowing, 3receiving donations, 4increasing labor supply and 5reducing of food. the other variables ca, el, hhs, od and mn respectively represent the age category of the head, his education level and his gender (male or female), the ownership of dweling and the number of male persons in the household. database the data used in this research are those from the 2015 household living standards survey produced by the national institute of statistics (côte d’ivoire). the research unit is the household and the people who live there. the universe of the survey is made up of all african households residing in côte d'ivoire. it is a multi-topic national survey, with modules covering many aspects of the standard of living. the general census of population and housing (rgph2014) served as a sampling frame. the sampling follows a two-stage draw with first-stage proportional allocation of census districts or enumeration area in the strata of the study; in the second degree there is a systematic drawing of 12 households by enumeration area. the sample is stratified into three sets and provides significant results for the region and the place of residence, the city of abidjan and all of côte d'ivoire, urban and rural. the size of the sample per stratum varied between 276 and 1188 households, to take account of the demographic weight of certain regions, ie a total sample of 12 900 households for the 33 strata (31 regions plus the city of abidjan and the autonomous district of yamoussoukro). the household survey has 16 sections (household composition, household governance, health and education, employment, income-generating activity, livestock characteristics, agriculture, , ...). as part of our analysis, only rural households (55% of observations) were selected. we use a database of around 35,000 individuals living in rural areas. these individuals reported experiencing a shock in the last 12 months preceding the env2015 survey. following the presentation of our database, it is convenient for us to proceed to the presentation of our results and the resulting discussions. results and discussions table 1 presents the descriptive statistics of the household coping decision analysis model. table 1 descriptive statistics of coping decision probit model estimation sample probit number of obs = 35389 variable | mean std. dev. min max cst | .6535929 .4758315 0 1 1.hes | .5497471 .4975261 0 1 1.nas | .1486903 .3557879 0 1 1.ecs | .1162791 .3205638 0 1 1.ccs | .1026025 .3034433 0 1 | ca | coping decision, strategies and rural households welfare in cote d'ivoire 60 55 | .4393456 .4963144 0 1 105 | .2210856 .4149839 0 1 | el | 1 | .2579898 .4375345 0 1 2 | .0994942 .2993286 0 1 3 | .0114725 .106495 0 1 | 1.od | .3380994 .4730693 0 1 1.hhs | .5582243 .4966054 0 1 mn | 1.989206 1.472861 0 10 source our calculs with env2015 data among these 35389 households who have suffered the effects of a shock during the last 12 months preceding env2015, nearly two-thirds, or 65%, coped to deal with the effects of the shock. the most common shock in rural côte d'ivoire is the health shock with 55 percent of the total number of shocks. after the health shocks, it is the natural shocks that follow with 15 percent of the workforce followed by economic shocks and shocks related to conflicts / crimes. the distribution of households according to the age category of the head of the household shows that the largest workforce is at the 35-55 level with 44%. when it comes to the education level of the household head, the fact is that the heads of households living in rural côte d'ivoire have a low level of education. table 1 tells us that 63% of them have no level of education when 26% only have the primary level. those who have reached high school level represent 10% and only 1% has been able to pursue university studies. 55% of heads of households are men, 34% live in a dwelling of their own and on average there are 2 men per household. these households having experienced one of these four categories of shocks have the choice between developing an active strategy to adapt (coping) or being passive (not coping). what are the factors that influence this coping decision? does the category of shock experienced influence this decision? we use the results of coping decision model presented in table 2 to answer these questions. table 2 probit model unstandadized and standardized estimates b z p>z bstdx bstdy bstdxy sdofx 1.heakth shocks 0.091 3.535 0.000 0.045 0.090 0.045 0.498 1.natural shocks -0.080 -2.679 0.007 -0.028 -0.079 -0.028 0.356 1.econo mic sh -0.205 -6.548 0.000 -0.066 -0.202 -0.065 0.321 1.crime/c onflit sh -0.141 -4.379 0.000 -0.043 -0.139 -0.042 0.303 age categories (ca) 55-55 0.194 11.893 0.000 0.096 0.192 0.095 0.496 55-105 0.196 10.224 0.000 0.082 0.194 0.081 0.415 education level 1 – primary -0.006 -0.338 0.735 -0.002 -0.006 -0.002 0.438 2 – high school 0.070 2.860 0.004 0.021 0.070 0.021 0.299 3 – universit y -0.226 -3.512 0.000 -0.024 -0.224 -0.024 0.106 1.own 0.070 4.265 0.000 0.033 0.069 0.032 0.473 ouoya zrakpa melaine 61 dweling 1.househ older sex -0.054 -3.400 0.001 -0.027 -0.053 -0.026 0.497 number of men -0.019 -3.732 0.000 -0.028 -0.019 -0.028 1.473 constant 0.312 11.340 0.000 . . . . b = raw coefficient z = z-score for test of b=0 mean dependent var 0.654 sd dependent var 0.476 pseudo r-squared 0.012 number of obs 35389.000 chi-square 532.099 prob > chi2 0.000 akaike crit. (aic) 45159.447 bayesian crit. (bic) 45269.611 p> z = p-value for z-test bstdx = x-standardized coefficient bstdy = y-standardized coefficient bstdxy = fully standardized coefficient sdofx = standard deviation of x source our calculs with env2015 data it can be seen that rural households in côte d'ivoire adopt active coping strategies only in the case of health shocks. for a household facing health shock, it propensity to cope is expected to increase by 0.09 standard deviations, holding all other variables constant. for a household facing natural shock /economic shock /shock related to a conflict or crime, it propensity to cope is expected to decrease by 0.028/0.202/0.043 standard deviations, holding all other variables constant (p <0.01). health shocks endanger the vital process of the individual and take into account the death of a family member. in the face of such a shock, coping becomes an absolute necessity and not an option. rural households in côte d'ivoire have thus perceived this state of affairs and this explains the positive relationship between having suffered a health shock and the propensity to cope. when other shocks, these households prefer to let things happen on their own by not making the decision to cope. for a head of household, being between 35-55 years old compared to a leader under 35 increases the propensity to cope by 0.096 standard deviation, all things being equal. similarly, when mooving from a head under 35 to a head over 55 the propensity to cope increases by 0.082 standard deviation, all things being equal (p <0.01). we know that from this age range 35-55, health problems and shocks become more and more common. this is all the more true as life expectancy in cote d'ivoire is in this bracket. above, we have seen that there is a positive relationship between being confronted with a health shock and coping decision and this would probably explain this last result. regarding the level of education, there is a decrease in the propensity to cope when moving from a household whose head has no level to a household whose head has the primary level (or university level) all other variables being held constant (p<0.01). on the other hand, there is an increase in the propensity to cope when moving from a household whose head has no level to a household whose head has a high school education level, all other things being equal (an increase of 0.024 standard deviations p<0.01). for our part, we believe that it is the level of integration of these leaders within their community and their analytical skills that explain the influence of the modalities of this el variable on this coping decision likelihood. a leader with the primary level has a high level of integration given the fact that he has spent virtually all his childhood in the village unfortunately, his analytical skill level is low. the head with a university level has a relatively high analytical skill however his level of integration into the community should be relatively weak. on the other hand, a leader with a secondary level has an appreciable capacity of analysis and he spent part of his childhood in the coping decision, strategies and rural households welfare in cote d'ivoire 62 village hence a good level of community integration. such a leader can expect to optimistically consider the decision to cope and rely on his social capital to accompany him in this initiative. possession of one's own home increases the propensity to cope by 0.033 standard deviations all other things being equal. this is certainly an advantage offering possibilities for defining at least one coping strategy. on the other hand, when moving from a female-headed household to a male-headed household, there is a reduction in the propensity to cope by 0.027 standard deviations, all things being equal (p < 0.01). for our part, it would probably be the compassion that individuals have for femaleheaded households and the fact that they have to consider the male head of household as a sufficiently combative person to find solutions to his own problems which would explain this result. however, for each additional male in the household, there is an increase in the likelihood of coping, the other variables being held constant (p <0.01). at the end of this first analysis, it is concluded that rural households in côte d'ivoire make the decision to cope only if they are confronted with a health shock, given the impact this shock could have on the vital prognosis of family members. they do not cope when facing other types of shock. following this initial analysis which enabled us to determine the influence of the types of shocks on the household's decision to cope, we would like to answer the question of what is the dominant strategy used by these rural households for each type of shock? table 3 and figure 1 in the appendix allow us to answer this question. table 3 distribution of coping strategies by shocks shock households coping strategy 0 1 2 3 4 5 total 10health shock 6880 672 1888 5355 586 6158 21539 31.94 3.12 8.77 24.86 2.72 28.59 100.00 54.25 65.18 65.60 65.75 64.82 59.80 59.94 11natural shock 2122 135 405 1167 0 1798 5627 37.71 2.40 7.20 20.74 0.00 31.95 100.00 16.73 13.09 14.07 14.33 0.00 17.46 15.66 12economic shock 2067 46 360 812 138 1351 4774 43.30 0.96 7.54 17.01 2.89 28.30 100.00 16.30 4.46 12.51 9.97 15.27 13.12 13.29 13conflit/crime 1612 178 225 810 180 990 3995 40.35 4.46 5.63 20.28 4.51 24.78 100.00 12.71 17.26 7.82 9.95 19.91 9.61 11.12 total 12681 1031 2878 8144 904 10297 35935 35.29 2.87 8.01 22.66 2.52 28.65 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 source our calculs with env2015 data first row has frequencies; second row has row percentages and third row has column percentages 0none strategy 1selling assets 2borrowing 3receiving gifts 4labor supply 5reducing food ouoya zrakpa melaine 63 figure 1 distribution of strategies by shocks source our calculs with env2015 data table 3 gives us the distribution of the strategies according to the type of shocks and figure 1 is the graph which results from it. by dominant strategy, we designate the strategy that has the largest workforce. figure 1 reveals that for each of the four types of shocks listed, the most effective choice is recorded at the level of the absence of strategy ie that the households that remain passive and don’t cope are the most numerous if one makes a ranking of strategies by size and that the lack of strategy is considered a strategy. excluding the lack of a strategy (modality 0 on the graph), among the five types of strategies employed in rural côte d'ivoire, the reduction of food consumption is the dominant strategy for each type of shock. the finding is that the order of the first three strategies is the same for each of the four types of shocks. the reduction of food consumption comes first, followed by the receipt of donations and then the loan. the sale of assets comes before the labor supply increase at the level of health shocks and natural shocks. this order of the last two strategies is reversed for economic shocks and shocks related to conflicts / crimes. the most common type of shock in rural areas is the health shock followed by economic shocks. thus, we can conclude that health shocks are most dominant in rural côte d'ivoire. the most commonly used strategy is the reduction of food consumption followed by the receipt of donations. table 4 and figure 2 show the dominant strategies according to the type of shock (covariant or idiosyncratic). as yilma et al. (2013), we classify economic and natural shocks as covariate and health shocks and crime/conflit shocks as idiosyncratic. table 4 distribution of strategies by types of shock shock is covariate households coping strategy 0 1 2 3 4 5 total 990 180 810 225 178 1612 1351 138 812 360 46 2067 1798 1167 405 135 2122 6158 586 5355 1888 672 6880 0 2,000 4,000 6,000 8,000 frequency 13 12 11 10 5 4 3 2 1 0 5 4 3 2 1 0 5 4 3 2 1 0 5 4 3 2 1 0 coping decision, strategies and rural households welfare in cote d'ivoire 64 0idiosyncratic 8492 850 2113 6165 766 7148 25534 33.26 3.33 8.28 24.14 3.00 27.99 100.00 66.97 82.44 73.42 75.70 84.73 69.42 71.06 1covariate 4189 181 765 1979 138 3149 10401 40.27 1.74 7.36 19.03 1.33 30.28 100.00 33.03 17.56 26.58 24.30 15.27 30.58 28.94 total 12681 1031 2878 8144 904 10297 35935 35.29 2.87 8.01 22.66 2.52 28.65 100.00 100.0 100.0 100.0 100.0 100.0 100.0 100.00 first row has frequencies; second row has row percentages and third row has column percentages source: our calculs with env2015 data figure 2 distribution of strategies between covariate and idiosyncratic shocks source: our calculs with env2015 data we find that idiosyncratic shocks represent 71% of the shocks. also, whether the shock is idiosyncratic or covariant, active-strategy households first choose to reduce food consumption and then receive donations. the strategic choices made by these rural households are not in line with the work of morduch (2002) who found that formal or informal transfers (credit and insurance) from outside the community or intertemporal transfers are necessary for the management of covariate shocks. however, our findings are in part concordant with those of debebe et al. (2013) who found that to cope with covariate shocks, ethiopian households dissave and reduce their food consumption. for idiosyncratic shocks, such as health shocks, these households dissave, sell assets and borrow. bonfrer and gustafsson-wright (2015) found that in kenya, households facing health shocks first opt for the use of savings, then the sale of assets finally the receipt of donations and loans. after making these choice, we would like to know the contribution of these different strategies to the welfare of households. table 6 allows us to answer this question. but table 5 gives the descriptive statistics of the variables in the household’s welfare analysis model. we use poverty status as a proxy for welfare. 3149 138 1979 765 181 4189 7148 766 6165 2113 850 8492 0 2,000 4,000 6,000 8,000 frequency 1 0 5 4 3 2 1 0 5 4 3 2 1 0 ouoya zrakpa melaine 65 table 5 descriptive statistics of poverty logit regression model estimation sample logit number of obs = 35389 variable | mean std. dev. min max p0 | .4011133 .4901308 0 1 | hst | 1 | .0269293 .161879 0 1 2 | .0837266 .2769812 0 1 3 | .231004 .4214809 0 1 4 | .0256577 .1581141 0 1 5 | .2862754 .4520261 0 1 | ca | 55 | .4393456 .4963144 0 1 105 | .2210856 .4149839 0 1 | el | 1 | .2579898 .4375345 0 1 2 | .0994942 .2993286 0 1 3 | .0114725 .106495 0 1 | 1.od | .3380994 .4730693 0 1 1.hhs | .5582243 .4966054 0 1 mn | 1.989206 1.472861 0 10 source: our calcul with env2015 data table 5 shows that the sample consists of 35389 observations and 40% of the households in this sample are poor. the descriptive statistics of the other variables in this model are substantially the same as those presented in table 1. the absence of strategy (modality 0 of the variable hst) constitutes the basis of our analysis and interpretations. for the interpretations, we use the results of table 6. table 6 percent change in the odds of welfare analysis model logit (n=35389): percentage change in odds odds of: 1 vs 0 b z p>z % %stdx sdofx hst 1selling assets -0.183 -2.276 0.023 -16.800 -2.900 0.162 2borrowing -0.217 -4.450 0.000 -19.500 -5.800 0.277 3receiving gifts 0.160 4.730 0.000 17.300 7 0.421 4labor supply 0.675 9.040 0.000 96.400 11.300 0.158 5reducing food -0.186 -5.789 0.000 -17.000 -8.100 0.452 age categories 35 55 -0.147 -4.917 0.000 -13.600 -7.000 0.496 55 105 -0.041 -1.199 0.230 -4.100 -1.700 0.415 education level 1 – primary -0.164 -5.512 0.000 -15.100 -6.900 0.438 2 – high school -0.873 -17.003 0.000 -58.200 -23.000 0.299 3 – university -1.476 -8.416 0.000 -77.100 -14.500 0.106 1.own dweling 0.241 8.027 0.000 27.300 12.100 0.473 1.householder sex -0.718 -24.868 0.000 -51.200 -30.000 0.497 number of men 0.893 74.154 0.000 144.300 272.800 1.473 constant -1.647 -45.171 0.000 . . . coping decision, strategies and rural households welfare in cote d'ivoire 66 b = raw coefficient z = z-score for test of b=0 mean dependent var 0.401 sd dependent var 0.490 pseudo r-squared 0.203 number of obs 35389.000 chi-square 9683.315 prob > chi2 0.000 akaike crit. (aic) 38010.872 bayesian crit. (bic) 38129.511 *** p<0.01, ** p<0.05, * p<0.1 p> z = p-value for z-test % = percent change in odds for unit increase in x source: our calcul with env2015 data there is a 16% reduction in the odds of being poor when moving from a household that does not cope to a household that sells assets, all things being equal (p <0.05). there are also reductions of 19.5% and 17% in this odds when moving respectively from a household with no strategy to a household which borrows and from a household without any strategy to a household reducing its consumption, all things being equal (p<0.01). on the other hand, there are increases of 17.3% and 96.3% of this odds of being poor when moving from a household adopting no strategy to a household opting for the receiving donations and from a household with no strategy to a household increasing his labor supply, all things being equal (p <0.01). in the short term, these strategies (asset sales, borrowing and reducing food consumption) improve the household's welfare level by enabling these households to obtain resources to meet short-term needs or to accommodate their needs with available resources. our analysis does not take into account the long-term effects of these choices on the welfare of these households. however, we can conclude as debebe et al. (2013) that reducing food consumption can not be a viable strategy in the event of a health shock because it does not provide resources to meet the costs of care. with respect to the age category (ca variable) of the head of household, when moving from a household under 35 to a household with an older head, there is a decrease in the odds of being poor, the other variables being kept constant. however, this decline is more pronounced when we move from a head of less than 35 years to a leader between 35-55 years (decrease in the odds by 13.6% and p<0.01) all other variables held constant. heads of household in the 35-55 age range are active and have greater potential for improving their well-being than a chef under 35 or a chef over 55 years of age. the level of education has a significant impact on the odds of being poor in rural côte d'ivoire (p <0.01). the odds of being poor decreases with the increase in the education level of the head of household, all things being equal. these results are consistent with the results of many other findings on the effect of educational attainment on poverty. also, male-headed households are less poor than those headed by women, but the increase in the number of males in the household increases the odds of being poor, all other things being equal (p <0.01). conclusion at the end of our analysis we conclude that idiosyncratic shocks and particularly health shocks are very present in the daily lives of rural households in côte d'ivoire. in a shock situation, households can choose between coping and not coping. several factors influence this decision. of the five types of shocks listed, only shocks involving the vital prognosis of family members ie health shocks have a positive influence on coping decision. for each of the categories of shocks, the most used strategy is the reduction of food followed by the receipt of donations and loans. the order is the same whether the shock ouoya zrakpa melaine 67 is idiosyncratic or covariate. however, the viability of reducing food consumption in the event of a health shock is unsustainable as the household can not obtain the financial resources needed to support the care of the sick person. lastly, compared to households that do not cope, it is households that opt for either reducing food consumption, selling assets and borrowing that improve their welfare. on the other hand, those who choose to receive donations or to increase their labor force have a worse welfare situation than those who do not cope with shocks. despite these strategies for managing and coping with risk, vulnerability to consumption shortfalls remains high in developing countries and particularly in rural area. further development of safety nets is therefore necessary. nikoloski et al. (2017) stated that strengthening financial markets to provide financial products as buffers in periods of distress should be part of the development strategy, especially for rural areas. improving and strengthening national social protection systems as well as formalizing social transfers would also help the most vulnerable in smoothing the impact of risk. limitations of the study this study give the implication of the different strategies on the welfare of the households studied. but it does not determine the factors influencing the choice of one strategy over another, and a work that can help us understanding this aspect will be useful. references bonfrer, i., and gustafsson-wright, e. 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(1994), “risk and insurance in village india”, econometrica, 62, 539– 592. world bank, (2014) world development report 2014: risk and opportunity. washington, dc: world bank. groups decision making within the organisation 94 groups decision making within the organization stan ştefania anca, lecturer university of bacau abstract: in a highly global market, organizations that have the ability to analyze and rapidly respond to the constantly changing marketplace will have the greatest chance of remaining competitive and profitable. group decision making is the process of arriving at a judgment based upon the feedback of multiple individuals. due to the importance of the group decision making process, decision making models can be used to establish a systematic means of developing effective group decision making. once a decision has been made, the members of the group should be willing to accept it and support its implementations. in a highly global market, organizations that have the ability to analyze and rapidly respond to the constantly changing marketplace will have the greatest chance of remaining competitive and profitable. this is greatly dependent upon work teams that are cohesive, flexible, and able to rapidly arrive at important decisions. group decision making provides for increased ability to gather pertinent information, to develop creative solutions, and to generate new ideas. the most of the important decisions within organizations are made by groups, or within a group context. group decision making is the process of arriving at a judgment based upon the feedback of multiple individuals. a group brings more resources to a problem than are available to one person. through group discussion, group member pool their knowledge. the interaction of group members leads to new ideas and insights that no single member would have developed. being part of group, encourages members to try to make a good decision and to try to perform better. group decision making has many benefits as well as some disadvantages. advantages of group decisions: – group decisions help to combine individual strengths of the group members and hence has a set of varied skill sets applied in the decision making process. – individual opinions can be biased or affected with pre-conceives notions are restricted perspectives, group decision help to get a broader perspective owing to differences of perception between individual in the group. – a group decision always means enhanced collective understanding of the course of action to be taken after the decision is taken. – a group decision gains greater group commitment since everyone has his/her share in the decision making. – group decisions imbibe a strong sense of team spirit amongst the group members and helps the group to think together in terms of success as well as failure. disadvantages of group decisions: – one of the major disadvantages of group decision making is that it is more time consuming than the process of individual decision making. – group decisions take longer to be finalized since there are many opinions to be considered and valued. – in case of authoritarian or minority group decision making, the people whose opinions are not considered tend to be left out from the decision making process and hence the team spirit ceases to grow. – the responsibility and accountability of the decisions are not equally shared in some cases which leads to a split in the group and hence hamper the overall efficiency of the group. because the performance of a group involves taking into account the needs and opinions of every group member, being able to come to an equitable decision as efficiently as possible is important for the functioning of the group. there are a variety of ways to studies and scientific researches edition: economics, no. 13 (2008) groups decision making within the organisation 95 make decisions as a group; the seven step decision-making model presented below offers an effective structure for choosing an appropriate course of action for a particular task or project. 1. identify the decision to be made. before beginning to gather information and list alternatives, it is important for you as a group to understand clearly what you are trying to decide so you have a goal on which to focus your discussions. 2. analyze the issue under discussion. once you have defined your goal, examine the data and resources that you already have, and identify what additional information you may need. 3. establish criteria. identify the criteria or conditions that would determine whether a chosen solution is successful. ideally, a solution will be feasible, move the group forward, and meet the needs of every group member. 4. brainstorm potential solutions. using the resources and information collected above, brainstorm for potential solutions to the problem or decision identified in step 1. this involves collecting as many ideas as possible. at this stage, ideas should not be criticized or evaluated. 5. evaluate options and select the best one. once you have a list of potential solutions, you are now ready to evaluate them for the best alternative according to the criteria identified in step 3. remember that you may be able to combine ideas to create a solution. ideally, everyone would agree with solution (a consensus), but not everyone may agree. in this case, you will need to use a different decision making methods there are several types of group decisions: 1. unilateral – a decision made by one person, often the nominal leader, without consultation with other group members. at times, it can be appropriate. for example, a minor decision that needs to be made right away. if it is repeated and inappropriate, this type of decision can carry a very low group commitment. 2. handclasp decisions made by two members. one suggests, the other endorses and carries it through without adequate discussion or group consideration. this type has high commitment for the two who made it, but generally not for the others. 3. clique similar to the handclasp but with more people involved. this type usually occurs when a close subgroup decides what is good for the rest of the group. repeated clique decisions cause splintering of the group and low commitment. 4. baiting a technique that reduces discussions around decisions. a person will say, "now we are all agreed, right?" and only the very brave will speak up. this usually suppresses obvious dissention and lowers group commitment. 5. majority rule a popular way of making decisions. however, if the outcome of a secret ballot vote would produce any surprises, it is not a good time to make majority rule decisions. what happens is that a sizeable segment of the group may feel devalued and decrease their commitment to the decisions in which they "lose" to the majority vote. 6. consensus similar to majority rule, but everyone knows that what they think and value is being considered by all, and there will be no surprises if you vote. each person will agree that, under the circumstances, which may not be ideal, the decision made is a fair and workable one that they can live with and support. since the resources involved in the group decision-making process as well as the impact of these decisions affect organizational performance, it is crucial to make the group decision-making process as efficient and effective as possible. due to the importance of the group decision making process, decision making models can be used to establish a systematic means of developing effective group decision making. in general, four group decision making models can be identified each possessing distinct advantages and disadvantages. these four models are the rational, political, process, and garbage can models the rational model the first model is the rational model. this model is based upon an economic view studies and scientific researches edition: economics, no. 13 (2008) groups decision making within the organisation 96 of decision making. it is grounded on goals/objectives, alternatives, consequences and optimality. the model assumes that complete information regarding the decision to be made is available and one correct conception of a problem , or decision to be made can be determined. the model further assumes that the decision-makers consistently assess the advantages and disadvantages of any alternatives with goals and objectives in mind. they then evaluate the consequences of selecting or not selecting each alternative. the alternative that provides the maximum utility (i.e., the optimal choice) will be selected. the political model in contrast to the preceding model, in political model, the individuals involved do not accomplish the decision task through rational choice in regard to objectives. the decision makers are motivated by and act on their own needs and perceptions. this process involves a cycle of bargaining among the decision makers in order for each one to try to get his or her perspective to be the one of choice. more specifically, this process involves each decision-maker trying to sway powerful people within the situation to adopt his or her viewpoint and influence the remaining decision-makers .the political model does not involve making full information available or a focus on the optimal viewpoint like that of the rational model . full information is highly unlikely, since the political model operates based upon negotiation that is often influenced by power and favors. in fact, information is often withheld in order to better maneuver a given perspective. since information is often withheld and subsequently incomplete, the optimal viewpoint is not a key aspect of this model. the advantages of the political model remains that it provides a representation of the subjective manner in which the real world often operates, and it can minimize conflict. individuals will always have their personal biases and agendas that influence their behavior. by identifying or acknowledging this fact in the decision-making process, potential problems and conflict can be foreseen and minimized. conflict is also minimized by the swaying of powerful people to support a particular viewpoint. once the powerful people support this perspective, other group members usually fall in line behind them. the process model in contrast to the political model, the third basic model of decision making is more structured. this model is the process model. with the process model, decisions are made based upon standard operating procedures, or pre-established guidelines within the organization. additionally, the organization of past, present, and future events, as well as conformity, are integral parts to this model . the organization of the past, present and future events are important, because they can be used as a consistent foundation for decision making. considering these time events provides further refinement of the guidelines that help to determine outcomes. conformity is an integral part of the process model since it is the means by which doubt, or incertitude is dealt with during the decision task. if decision makers are uncertain as to the potential effectiveness or the results of a decision, they conform to the pre-established standard. this conformity should not be construed to mean that the decision will not have a solid foundation. in this case, conformity merely relates to the fact that the reasoning for the decision is based upon predetermined guidelines . the garbage can model the fourth model of decision making is the garbage can model. this model is most appropriate for judgment tasks in organizations where the technologies are not clear, the involvement of participants fluctuates in the amount of time and effort given, and choices are inconsistent and not well defined . in such an organization, an opportunity to make a decision is described as a garbage can into which many types of problems and solutions are dropped independently of each other by decisionmakers as these problems and solutions are generated. the problems, solutions and decision makers are not necessarily related to each other. they move from one decision studies and scientific researches edition: economics, no. 13 (2008) groups decision making within the organisation studies and scientific researches edition: economics, no. 13 (2008) 97 opportunity to another in such a manner that the solutions, the time needed and the problems seem to rely on a chance alignment of components to complete the decision. these components are the combination of options available at a given time, the combination of problems, the combination of solutions needing problems, and the external demands on the decision makers. once a decision has been made, the members of the group should be willing to accept it and support its implementations. the primary criteria for evaluating a decision – making approach are quality, speed and acceptance or support. the importance of these three criteria varies depending on the problem or situation. in general, decision – making techniques that include group discussion and participation lead to higher quality decisions. group decision making is slower than individual decision making but the importance of speed as a criterion varies. some decisions are important and need to be made quickly, whereas other decisions should be put off until the group gathers more information. the third factor is acceptance. when acceptance is important, groups should use either consensus decision making or a voting approach that requires more than the majority to adopt the decisions. the eventual success or failure of the group as problem solvers and decision makers depends on the information and knowledge of the participants as well as on their ability to work together effectively during a group decision-making meeting. references: [1] drucker peter, managementul viitorului, ed. asab, bucureşti, 2004 [2] fotache doina, groupware , ed. polirom, iaşi, 2002 [3] neculau adrian, dinamica grupului şi a echipei, ed. polirom, bucureşti, 2007 [4] west a michael, lucrul în echipă, ed. polirom, bucureşti, 2005 studies and scientific researches. economics edition, no 23, 2016 http://sceco.ub.ro 30 conventional and unconventional monetary policy. the case of romania pleșcău ioana alexandru ioan cuza university of iași ioana.plescau@yahoo.com abstract the aim of our paper is to analyze the conventional and unconventional monetary policy in romania, in the context of the recent financial crisis. we study the relationship between interest rates and credit risk, but also the non-standard monetary measures that were adopted by the national bank of romania and their impact on the banking system. our results point to a decrease of interest rates in the years after the crisis, which is in line with the majority of central banks that have reduced monetary rates in order to sustain the economy and the credit activity. keywords conventional monetary policy; unconventional monetary policy; financial crisis; bank risk; interest rate jel classification e40; e52; e58; g01 introduction after the outbreak of the recent financial crisis, the major central banks have tried to adopt the best strategies in order to sustain the banking system and avoid a collapse of it. the major central banks have made full use of their standard instrument of monetary policy, the interest rate, and have employed very low levels of it. the purpose was to set such a level for the interest that could encourage de consumption and increase the aggregate output. however, the economy has reached a point where, in spite of the very low level of the interest rate, the economic stability did not improve and the major central banks tried to find new instruments that could improve the health of the economic system. the financial crisis that started in late 2007 has questioned some theories from different areas and it has proven the need to reconsider the economic and monetary theories regarding the financial and economic stability, but also the way in which the financial sector interacts with the monetary one. one of the most debated topics in the recent monetary literature regards the design of the monetary policy after the outbreak of the financial crisis and the effects that the new instruments of monetary policy have on the macro-economy, in general, and on the banking system, in particular. this is the motivation that drives the existence of this study. we aim at making a short review of the traditional monetary policy instrument – the interest ratein order to capture its evolution after the recent financial crisis and to analyze the effects of the interest rate adopted by the national bank of romania in the period 2005-2012. mailto:ioana.plescau@yahoo.com pleșcău 31 literature review in recent years the literature that focuses on monetary policy and its effects makes a distinction, somehow not so clear, between the conventional and unconventional monetary policy. this distinction became more and more used after the outbreak of the financial crisis when central banks reduced the interest rates (conventional instruments) until they hit the zero-lower bound and start to design some new instruments – the so-called unconventional measures of monetary policy. but what are these measures? why are they so unconventional? borio and disyatat (2009) discuss the unconventional monetary measures in the context of implementing the monetary policy and make a classification of these measures and their transmission mechanisms. the authors argues that, in essence, the measures adopted after the 2008 financial crisis are not so unconventional, better said the purpose of each of them is untraditional. comparing the conventional and unconventional monetary measures, borio and disyatat (2009) name the first category as interest-rate policy, while the second category is called balance-sheet policy. this last category comprises four types of interventions: exchange rate policy, loan policy, debt-management policy and the management of central bank reserves. also, borio and disyatat (2009) classifies the unconventional measures in two categories: measures of credit easing and measures of quantitative easing. regarding the theoretical foundations of the unconventional monetary policy, there are studies that highlight the role they had in the period before the financial crisis. bernanke and reinhart (2004) discuss the most important unconventional monetary measures, but also the way a central bank can accommodate both the conventional and unconventional instruments. moreover, bernanke and reinhart (2004) analyze three unconventional policies that a central bank could use when the monetary interest rate reaches the zero-lower bound. this is the situation that come up after the outbreak of the 2008 financial crisis. these three unconventional measures are: the forward guidance regarding the path of the interest rate, the changing composition of the central bank balance sheet and the changing volume of it. we can observe that the measures discussed by bernanke and reinhart in 2004 are exactly the anti-crisis measures that were adopted starting in early 2008. regarding the way a central bank should accommodate the conventional and unconventional measures, bernanke and reinhart (2004) argues that the monetary authority has to be very careful not to send to the public the wrong message that, once the interest rate hit the zero-lower bound, the monetary policy becomes inefficient. this idea is discussed in friedman (2015) also, when he supports the use of some new instruments of monetary policy, together with the interest rates at zero-lower bound, in order to sustain the economy. the most used unconventional monetary measure is the quantitative easing, that was implemented on a large-scale in japan after the crisis in yearly 1990s and in united stated of america and eurozone, after the 2008 financial crisis. basically, the quantitative easing means the purchases of long-term financial assets in exchange of the injections of liquidities that the central banks makes in order to encourage the economic growth. the quantitative easing is a method that was used in the monetary practice even before the 2008 financial crisis, but the implementation of it after 2008 focused not only on government bonds, but also on corporate bonds and other types of privately-held assets. borio and disyatat (2009) argues that the credit easing that was largely used by the european central bank and the forward guidance of the path of interest rates are monetary measures that are strictly unconventional and that were designed to save the banking system from a collapse. the effects of the large-scale asset purchases, as an unconventional monetary policy instrument, need to be studied in terms of the quantity of assets, but also in terms of the structure of central bank balance sheet. conventional and unconventional monetary policy. the case of romania 32 friedman (2015) argues that the effects of the changes in the structure of central bank balance sheet, in terms of assets need to be analyzed by taking into account the quantity of assets, but also the structure of the assets traded on the financial markets. as an example, the federal reserves bank from united states has purchased not only long term financial assets, but also mortgage-backed securities, although the aims of the two are different. in the first case, the central bank wants to influence the longterm interest rate, while in the second case, the central bank wants to influence the interest rate from the mortgage market. regarding the empirical evidence on the effects of unconventional monetary policy, there are some studies that demonstrates the positive effects of these measures in united states of america. for example, baumeister and benati (2010) analyze the impact of unconventional monetary policy in usa, england and japan and their results show that the quantitative easing help to stabilize the economy and to avoid the deflation risks. peersman (2011) studies the unconventional measures adopted by the european central bank and they argue that the credit easing lead to higher levels of bank risk in the eurozone. all in all, when talking about the effects of unconventional monetary measures, there is not a consensus in the literature on whether they had beneficial effects. methodology and data the main paper on which we construct our empirical analysis is andrieș, cocriș and pleșcău (2015) who investigates the risk-taking channel of monetary policy. hence, our paper is a contribution to the existing empirical literature that study the impact of monetary policy in the banking system, in general, and on the bank risks, in particular. we collect data on the commercial banks in romania and make a panel dataset of 68 observations including 11 banks analyzed on a period of 8 years. we use the panel least squares estimation method with cross-section fixed effects and the model that we estimate takes the following form: 𝐵𝐶𝑅𝑖,𝑡 = 𝛼 + 𝛽1 ∗ 𝐼𝑅𝑖,𝑡 + 𝛽2 ∗ 𝐼𝑅𝑖,𝑡 ∗ 𝐶𝑅𝐼𝑆𝐼𝑆 + 𝛽3 ∗ 𝑏𝑐𝑖,𝑡 + +𝜀𝑖𝑗,𝑡 , where bcr is the bank credit risk, ir is the monetary policy rate, bci,t is a vector of bank-level control variables and crisis is a dummy variable that takes the value of 0 in the period 2005 to 2007 and the value of 1 in the period from 2008 to 2012. the role of this dummy variable is to investigate whether the 2008 financial crisis has some impact on the relationship between romania interest rate and the credit risk of commercial banks from the romania banking system. we use the bankscope database to collect data for the commercial banks in romania and the national bank of romania website to collect data on the official monetary policy rate. our dependent variable is the bank credit risk that captures the nonperforming loans that could jeopardize the bank activity. the independent variable is the monetary policy interest rate established by the national bank romania. we include in our model three control variables in order to control for the unobserved heterogeneity of bank-level characteristics. our control variables are capitalization, profitability and bank size (computed as the natural logarithm of total assets). as we can notice in figure 1, the credit risk exhibits a continuous growth in the period after the outbreak of the financial crisis. we believe that this may be motivated by the impossibility of some borrowers to repay the loans they took from the commercial banks. pleșcău 33 0 4 8 12 16 20 24 2005 2006 2007 2008 2009 2010 2011 2012 mean of credit risk figure 1 the evolution of the credit risk in romania source: own computations using the data from bankscope regarding the analyzed period, the figure 2 highlights the decisions of the national bank of romania to reduce the monetary policy rate, decisions that were in line with the one adopted by the major central banks. 5 6 7 8 9 10 11 12 13 2005 2006 2007 2008 2009 2010 2011 2012 mean of interest rate figure 2 the evolution of the monetary policy rate in romania source: own computations using the data from bankscope database results the aim of our empirical estimation is to investigate the relation between the monetary policy rate and the bank credit risk in romania. we use the panel least squares estimation method and the results are reported in table 1. table 1 the impact of monetary policy on credit risk interest rate -2.793* (0.78) capitalization -0.366 (0.75) profitability -0.194 (1.99) size -3.850 (5.16) r-squared 0.726 no. of observation 68 estimation method cross-section fixed effects cluster banks source: own computations conventional and unconventional monetary policy. the case of romania 34 our results point to a negative relation between the interest rate and the credit risk, highly statistically significant. this means that the low levels of key policy rate that were adopted after the 2008 financial crisis have led to a higher level of bank risktaking. our results are in line with the one obtained in the literature regarding the existence of a risk-taking channel of monetary policy. also, our results highlight a negative relation between the credit risk and the three control variables that we used in our analysis. in romania, in the period 2005 to 2012, highly capitalized banks exhibit low credit risk, while large banks with high profitability ratios have lower levels of bank risk-taking. however, we cannot account very much for the results obtained in case of the control variables, because they are not statistically significant. table 2 the impact of the financial crisis on the relation between monetary policy and credit risk interest rate -4.527* (1.48) interest rate * crisis 1.459** (0.64) capitalization -0.825 (0.904) profitability 0.749 (1.99) size -16.36 (8.70) r-squared 0.795 no. of observation 68 estimation method cross-section fixed effects cluster banks source: own computations the second focus of our interest is to see whether the 2008 financial crisis had an impact on the relation between the interest rate and the credit risk. in order to do this, we estimate our baseline regression by including the dummy variable crisis that captures exactly the effects of the financial crisis. the results are shown in table 2. the negative sign of the coefficient for interest rate variable shows that low levels of interest rate lead to higher credit risk. however, if we look at the positive coefficient of the interaction term between interest rate and the variables that captures the effects of the crisis, we can observe that the negative impact of low levels of interest rate on credit risk is reduced in the years after the outbreak of the crisis. this means that the credit risk of commercial banks from the romania banking system is lower after the crisis than before. the role of the dummy variable is to capture this difference. also we can notice that the result for the interaction term is statistically significant, which means that the financial crisis that started in 2008 influenced the relation between interest rate and credit risk in romania. conclusion the financial crisis that started in late 2007 was such a major event that it still produces effects on the whole macro-economy. the aim of our paper is to analyze the effects of the interest rates adopted by national bank of romania in the period 20052012 on the credit risk of commercial banks and to investigate whether the crisis influences this relation. the results point to a negative relation between interest rate and bank risk, statistically significant and, also, to a significant impact of financial crisis on this relation. pleșcău 35 our results are in line with the literature regarding the effects of interest rates on bank risks and especially with the most recent literature that investigates the impact of the very low levels of interest rates. although our analysis brings as novelty the fact that it is focused on the romania’s monetary policy, it has some limitations. the major limit regards the relative small size of our panel dataset that may bias the results. acknowledgement this work was supported by a grant of the romanian national authority for scientific research and innovation, cncs – uefiscdi, project number pn-ii-ru-te-2014-40443. references andries, a., cocris, v., plescau, i. (2015), low interest rates and bank risk-taking: has the crisis changed anything? evidence from eurozone, review of economic and business studies, vol. viii, issue no. 1, 125-148. baumeister, c., benati, l. (2013), unconventional monetary policy and the great recession: estimating the macroeconomic effects of a spread compression at the zero lower bound, international journal of central banking, 9, 165-212. bernanke, b., reinhart, v. (2004), conducting monetary policy at very low shortterm interest rates, the american economic review, 94(2), 85-90. borio, c., disyatat, p. (2009), unconventional monetary policies: and appraisal, bis working papers, no. 292. friedman, b. (2013), the simple analytics of monetary policy: a post-crisis approach, journal of economic education, 44(1), 311-328. peersman, g. (2011), macroeconomic effects of unconventional monetary policy in the euro area, cesifo working papers, no. 3589. (2 rânduri libere, 11p) studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 14 smart specialization, element of regional development florina popa institutul de economie naţională, academia română (institute of national economy, romanian academy) florinapopa2007@gmail.com abstract research-development and innovation expenditure (conditions of a few high specializations in different fields of science) know an increasing importance, both at countries level and regions, on the background of challenges that occur in economic growth, at european union level, involving investment increase in knowledge, respectively, education, professional training, research and development. the existence of a good model of territorial development means finding a strategy and governance able to create new economic activities that capitalize the competitive and comparative advantages of territorial potential, in global context. the new strategy of economic transformation at local level, the smart specialization, aims to promote efficient and effective use of public investment in research, based on innovation encouragement, at regional level, that should lead to economic growth and prosperity of regions. the implementation of strategy`s instruments involves an integrated approach, by using own forces and potential of each region, that should meet the requirements of european agenda, for growth and competitiveness achievement. by identifying the fields with high potential, at regional level, and their strengthening, the smart specialization can concur to regions access on global markets and international value chain. the study briefly expounds the concept of smart specialization and its constituent sizes, principles of action in the field of research-development and innovation. there are also considered the implementation stages of "strategy", in the interventions at regional level, as well as the advantages and risks that it entails. keywords strategy; development; implementation; regional potential; competitive advantage jel classification o38; r11; r58 1. introduction a successful economic development means a continuous upward process, in which the business environment of a nation evolves in order to support and encourage complex and productive competitive methods. knowledge, the adoption of new organizational solutions and new technologies, continuous innovation are elements which help ensure the economic development, the competitive advantage, the activity of the research-development sector and the capacity of economies to implement its results being determinant for innovation. this article is part of the scientific research paper, for 2015,of the institute of national economy romanian academy”creşterea competitivităţii economice şi specializare inteligentă, la nivel regional în românia”, achieved by phd. daniela antonescu –coordinator, florina popa. popa 15 in the context of the challenges involved in the economic growth at the level of the european union, we distinguish the importance of the expenses incurred for researchdevelopment and innovation (conditions of certain high specializations in different fields of science), both at the level of the countries and at the level of the regions, which involves an increasing investment in knowledge, namely in education, professional improvement, research-development. a sustainable growth, at the level of the member states, is conditioned by improving the single market, by increasing competitiveness, by promoting innovation in industry and services. the existence of a good territorial development model consists of finding a strategy and an administration capable to create new economic activities, which should improve the competitive and comparative advantages of the territorial potential, in global context. 2. conceptual elements the new strategy of economic transformation at local level, namely smart specialization, aims to promote the efficient and effective use of public investments in research, based on stimulating innovation at regional level, which should lead to economic growth and prosperity of the regions. the concept regarding the “smart specialization” appeared in the 2000s, during the european debates, initiated by a group of “european knowledge for growth” experts, regarding the motivation of the gap between the european union competitiveness, which is lower, in relation to that of the united states. the formulated hypothesis was the existence of a weaker economic and technological specialization of the european union, as well as the existence of a lower capacity to prioritize the efforts and resources, in relation to that across the atlantic. the new territorial development model – smart specialization – whose purpose is increasing the effectiveness and the efficiency of economic systems, in order to contribute to a sustainable development, was integrated into the new regional policy of the european commission for 2014-2020, as regional smart specialization strategies (ris3), process which highlights a new administration model developed for certain more effective and more efficient economic systems. the promotion of the concept by the european commission had as purpose a better motivation of the investments in research-development-innovation provided by the eu cohesion policy. for this purpose, the european commission recommended to national and regional authorities of the member states to elaborate research and innovation strategies for smart specialization, which should lead to a more efficient use of the funds, to an intensification of the associations between the community, national and regional policies, between the investments of the public sector with the private one; thus the smart specialization becomes an ex-ante conditionality for the access of the regions to these funds. the implementation of smart specialization strategy tools involves an integrated approach, by using the forces and the potential of each region, which should meet the requirements of the european agenda for achieving growth and competitiveness, the main measures being oriented towards:  reviving the traditional sectors, by developing new activities with higher added value;  finding new market opportunities;  adopting and disseminating new technologies; smart specialization, element of regional development 16  directing the investments with focus on the research-innovation field, by using the regional potential;  exploring new forms of innovation which should lead to technological essential changes. carrying out smart specialization strategies involves management (national/regional) authorities, stakeholders, universities and other higher education institutions, industry, social partners, in an entrepreneurial discovery process. at regional level, smart specialization is considered “the process by which the region can find its competitive advantage and build a particular development strategy, adapted to the advantages and constraints specific to the territory, focusing the resources on technological fields of activity and sectors in which they hold a comparative advantages, proven on one or more chains of international value by targeting excellence”1. 2.1. constitutive dimensions of smart specialization defined by “the establishment of priorities that at a regional-level take place in a series of activities and/or technology domains, and that are potentially competitive and able to generate new business in a global context faced competition from other places” (del castillo, barroeta, paton, 2012), the concept consists of three basic dimensions: 1. global context. specialization means the registration in the global value chain in which the region has to be able to position itself, which implies the definition of the competitive advantages, namely the identification of the elements of differentiation which give it an advantage in the competition with other locations. 2. technological specialization, in regard to the identification of the fields in which the region holds the competitive advantage, which involves the prioritization and the orientation of the efforts and resources towards the innovative technological sectors in which the region holds a competitive advantage and actors able to achieve excellence and added value. 3. a coherent diversification (related variety) implies the orientation of the specialization towards the technological fields or sectors which are in close relation to the purpose of maximizing the positive externalities of knowledge between related technological fields, which should lead to developing certain new technological, innovative fields. the new forms and tools, in the research-development field, proposed by smart specialization, are based on a set of principles, namely: a)the central role of entrepreneurial discovery, a process in which all the actors in the entrepreneurial field interact with each other, having a significant role in choosing the specializations with a strong growth potential. “entrepreneurial discovery” also seeks the aggregation of knowledge elements (technological, economic, social elements) in order to identify the opportunities for developing new innovative fields, which generate growth and jobs. b)taking into consideration, different from the focus on research-innovation, the aptitudes and other advantages of the area: geographic position, population structure, natural resources, aspects of the demand, of the supply – elements which contribute to stimulating innovative activities in the region. c)the possibility to cooperate with potential innovators outside the borders of the region ensures a global perspective on competitive advantages. 1l`europe s`engage en france avec europ`act, guide pour la préparation des stratégies de spécialisation intelligente des régions françaises, 2012, http://www.europe-en-france.gouv.fr; http://www.europe-en-france.gouv.fr/ popa 17 d)the perspective of involving all the regions in the implementation of smart specialization, both of the advanced ones, in the research-development field, and of the less competitive ones, for this purpose, each region taking into consideration: initiating a self-assessment of the advantages, of the knowledge potential they have, of the skills of the actors who promote diffusion of knowledge and innovation; emphasizing the efforts for each sector of innovative technological activity in which they hold the competitive advantage. the regions with lower performance have the possibility to build a strategy corresponding to the potential and evolutions of the market, by taking into consideration their perspectives of economic growth capacities, avoiding the field in which other actors distinguished themselves as leaders. e)the role of public policies. in implementing the conditions for cooperation and interaction between the public and private actors, including the research organizations, universities, the responsibility belongs to the public power which should express itself by: creating incentives for entrepreneurs; estimating the selected specializations; supporting certain complementary investments (education, training); supporting the application of the new strategies; ensuring the fact that the expected measures correspond to the needs of the local population. f)the development of the cooperation between regions which invent technologies and the other regions which apply them, the promotion of the contacts between companies and clusters, improves the access and diffusion of new technologies. the notion of smart specialization can be considered the result of a theoretical consolidation of the works of the economists regarding the competitive advantage of the scale value and productivity chain in a globalized economy. this “involves a process of developing a view, identifying the competitive advantage, establishing the strategic priorities and using smart policies, in order to maximize knowledge based on the potential of developing a, strong or weak, high-tech or low-tech region”2. the interventions at regional level, by implementing the smart specialization strategies, have to be relevant, based on realistic evaluations, by entrepreneurial actors, process which has to be structured in more stages, as follows (table 1): table 1 stages of the smart specialization implementation structure stage 1. identifying and selecting certain technological fields/sectors towards which the region aims to orient, in priority, its efforts and available resources; analyzing the regional potential for innovation. 1. initiating the processes and elaborating an overview regarding the perspectives of the region; identifying the smart specialization model is the result of a “bottom-up” approach, the support coming from the regional government, “top-down”. 2. defining and implementing priorities, 2. designing and implementing the 2what is smart specialisation? smart specialisation platform s3 http://s3platform.jrc.ec.europa.eu/s3pguide smart specialization, element of regional development 18 establishing a complex of coherent policies, based on certain realistic, controllable objectives. smart specialization strategy by objectives and programs which involve all regional stakeholders; it is the basic element of entrepreneurial discovery. 3. the existence of the monitoring system and the assessment which have to ensure the process transparency basic element in increasing the funds of the european regional policies. 3. assessment and monitoring based on which the continuous improvement and the maintenance of efficiency and effectiveness should be ensured. source: jaime del castillo, barroeta, b., paton, j. (2011), “converting smart specialisation into a regional strategy”,working paper series, id infyde working paper series year 1, volume 2 no.1; european commission (2013), “the role of clusters in smart specialisation strategies”, luxembourg: publications office of the european union, https://ec.europa.eu/research/evaluations/pdf/archive/other_reports_studies_and_documents/clusters_smart _spec2013.pdf. following the path of a smart specialization involves the discovery of the fields in which the country/region can be more competitive, in relation to others, which means “an entrepreneurial discovery process”, consisting of searching for new ideas, new partners, developing creative solutions, combining the potential advantages of the area, in order to reach the final purpose, bringing new solutions on the market, promoting growth and jobs. smart specialization can create a competitive advantage for the region, but, at the same time, its opportunities may, also, involve certain risks, like for instance (table 2): table 2 advantages and risks of smart specialization advantages risks establishing priority areas facilitating the orientation of the regional capacities of research, development and innovation, according to the market opportunities. differences between the regions regarding the entrepreneurial capacity may increase the gaps between the regions. specialized diversification it may lead to a variety of the specialization areas of the economy. in the absence of an entrepreneurial critical mass, of the share capital, of the experience in regional administration, the process of regional administration cannot be applied. global context defining the priority areas of specialization in accordance with the global context increases the chances of success. the administration in an open economy is not widespread yet, and success depends on the cooperation potential in the region-country-europe space. popa 19 source: jaime del castillo, paton, j. quote paton and baroetta, (2012), in“what s3 means for european regions, different forms of smart specialization ?”, http://www.know-hub.eu/knowledgebase/encyclopaedia/what-s3-means-for-regions-different-forms-of-smart-specialisation.html smart specialization is a knowledge process whose life span differs, in time, according to regional capacities and evolution tendencies in the environment. entrepreneurial discovery does not follow a unique pattern, any region can act in the direction of creatively combining technologies, of finding business opportunities, of increasing the number of jobs and the wellbeing level. 3. conclusions promoting the concept of smart specialization means an innovation in the european regional policy, oriented towards a strong thematic focus, the purpose being that of defining, at the level of each territory, a strategy for research and innovation, adapted to the advantages and conditions in the area and to the european objectives regarding research-development-innovation. by identifying the fields with high potential, at regional level, and by strengthening them, smart specialization may contribute to the access of the regions on the global markets and in the international value chain. the smart specialization approach is a guarantee of the effective use of the funds and of an efficient coordination between regional, national and european policies, contributing to the increase of the eu competitiveness, by re-enhancing its potential, which will allow it to confront and to resist international competitiveness and defiance at global level. references edmonds, t., jarvis t., mcginness, s. (2000), regional competitiveness & the role of the knowledge economy. house of commons library, research paper 00/73 27 july, available at http://researchbriefings.files.parliament.uk/documents/rp00-73/rp00-73.pdf del castilloj., paton, j., saez a. (2013), smart specialisation and clusters: the basque country case, smart regions for a smarter growth strategies: new challenges of the regional policy and potentials of cities to overcome a worldwide economic crisis, available at www.reuniunesdesestudiesregionales.org/oviedo/2013; del castillo, j.; barroeta, b.; paton, j. (2012), smart specialisation strategies ris3: a quick guide. infyde working paper, year 2, vol.1; del castillo, j., barroeta, b., paton, j. (2011), converting smart specialisation into a regional strategy, id infyde working paper series year 1, volume 2 no.1, available at http://www.infyde.eu/archivos/archivo_68.pdf, http://s3platform.jrc.ec.europa.eu/s3pguide. del castillo j., paton, j., what s3 means for european regions, different forms of smart specialisation? european union, available at http://www.knowhub.eu/knowledge-base/encyclopaedia/what-s3-means-for-regions-differentforms-of-smart-specialisation.html; ketels, christian, h., m., (2013),clusters and cluster initiatives: recent learnings, current challenges, harvard business school, available at http://www.slideshare.net/tcinetwork/clusters-and-cluster-initiativesrecentlearnings-current-challenges; http://www.know-hub.eu/knowledge-base/encyclopaedia/what-s3-means-for-european-regions-different-forms-of-smart-specialisation.html#author1 http://www.know-hub.eu/knowledge-base/encyclopaedia/what-s3-means-for-european-regions-different-forms-of-smart-specialisation.html#author1 http://www.slideshare.net/tcinetwork/clusters-and-cluster-initiativesrecent-learnings-current-challenges http://www.slideshare.net/tcinetwork/clusters-and-cluster-initiativesrecent-learnings-current-challenges smart specialization, element of regional development 20 mempel-śnieżyk, a. (2013),smart specialisation and clusters in economic growth, prace naukowe uniwersytetu ekonomicznego we wrocławiu, research papers of wrocław university of economics nr. 324, 2013,economy and space, pages 92-103,wrocław, poland, www.depot.ceon.pl; paton, j., barroeta, b. (2012),ris3 policy typology: the optimun policy mix for a regional smart specialization; european commissiondirectorate-general for research and innovation (2013),the role of clusters in smart specialisation strategies, luxembourg publications office of the european union, available at https://ec.europa.eu/research/evaluations/pdf/archive/other_reports_studies_an d_documents/clusters_smart_spec2013.pdf; european commission, joint research centre. innovation and growth available at .https://ec.europa.eu/jrc/en/science-area/innovation-and-growth; european commission, research and innovation – regional dimension of innovation – smart specialisation, available at http://ec.europa.eu/research/regions/index_en.cfm?pg=smart_specialisation; european commission (2014), smart specialisation and europe’s growth agenda,luxembourg: publications office of the european union, available at http://ec.europa.eu/regional_policy/sources/docgener/studies/pdf/smart_spec_g rowth_agenda.pdf;http://ec.europa.eu/regional_policy/en/information/publicati ons/brochures/2014/smart-specialisation-and-europes-growth-agenda; comisia europeană (2012), specializarea inteligentă. motorul viitoarei creşteri economice în regiunile din europa,panorama, inforegio nr. 44,uniunea europeană, available at http://ec.europa.eu/regional_policy/sources/docgener/panorama/pdf/mag44/ma g44_ro.pdf; http://ec.europa.eu/regional_policy/ro/information/publications/panoramamagazine/2012/panorama-44-smart-specialisation-the-driver-of-futureeconomic-growth-in-europe-s-regions; regiunea centru, agenţia pentru dezvoltare regională centru. informare privind realizarea strategiei de specializare inteligentă a regiunii centru (ris3),strategia de specializare inteligenta a regiunii centru pentru perioada 2014-2020, available at http://www.adrcentru.ro/; www.regio-adrcentru.ro; oecd (2012), cluster policy and smart secialisation. oecd science, technology and industry outlook, oecd, available at https://www.oecd.org/sti/outlook/eoutlook/stipolicyprofiles/interactionsforinnovation/clusterpolicyandsmartspeci alisation.htm l`europe s`engage en france avec europ`act.guide pour la préparation des stratégies de spécialisation intelligente des régions francaises, guide édition novembre2012, available at http://www.europe-en-france.gouv.fr/centre-deressources/etudes-rapports-et-documentation/guide-pour-la-preparation-desstrategies-de-specialisation-intelligente-des-regions-francaises; what is smart specialisation? smart specialisation platforms3, available at http://s3platform.jrc.ec.europa.eu/s3pguide. theoretical outline of supplier relationship management in conditions of economic uncertainty phd.vlăduț severian iacob, alma mater din sibiu, romania summary internet facilities have created new ways to identify, negotiate and engage suppliers and partners worldwide. adding value to organizations, supply chain management aims at streamlining all processes and communication channels between them and their main suppliers, to facilitate effective interactions and flawless. critical conditions generated by the current crisis grew and deepened the importance of supply chain management concept and the leading organizations realized that business partners might be a key element for their success. meanwhile, global exchange of information can improve business processes for better access to resources. key words competitive environment, supply chain management, knowledge management, supply chain, crm, srm, scm value chain. introduction the current economic incertitude does not allow to create a future vision, but emphasizes the differences in global, regional, state level, and mainly at businesses. its effects are destructive and lead to serious and impressive tone. their impact reflects the general economic situation by sharpening the competitive relations or the spectacular bankruptcies and closures of companies and individuals who see themselves faced with job losses or assets and savings. more limited purchasing options make possible permanent changes in the market resulting in a global competition between companies(campelo and stucky, 2007). convulsions in new economic environment reconfigures competitive behavior, causing a revolution in the strategies of organizations. to overcome these challenges, it requires a reconsideration of their way of doing business based solely on internal resources to a dynamic strategy focused on broadening communication with business partners (sethi, 2010). such ongoing exchanges of information are going to get out the isolated firms integrating them into various value chains, especially under the impact of new technologies, especially those from information and communication field. therefore, the acceptance and the introduction of new approaches to relations with stakeholders, use of information technology and electronic networks affiliation tend to be content elements of corporate strategy. increased competition in the economic hub puts additional emphasis on customers, not only to improve cash flow, but also to generate its best satisfaction to deep and strengthen relations within the supply chain (burnet , 2004), making considerable efforts to understand their needs and desires. viewed traditionally, the stated objectives outlined image of what in economic terms represents customer relationship management, but even if the companies emphasize their own customer relationship, it does not mean they do not take into account or that diminish the role of suppliers relationships. creating and maintaining good supplier relations management involves adopting a philosophy to ensure compliance with essential characteristics: respect, partnership, growth and development, proper risk management, developing new capabilities (donoghue, 2011). it should be noted that the option of companies to choose between suppliers and develop skills for identifying opportunities generate some costs related to creating and maintaining relationships. these costs are high regardless of the type of relationship: intermediate or partnership. consistent benefit balance is achieved in the short or long term. choosing a wrong relationship may result in excess costs. on account of obtaining an advantage most companies have a major concern to coordinate activity (ravi and menzigian, 2003), especially taking account of suppliers than customers, collaboration is more advantageous than the loss caused by interruption with supplier. an approach following laws, especially during the crisis, put in a new light supplier relationship management (srm) offering innovative perspectives on supply chain and transparency. customers and suppliers are no longer a priority of maximizing short-term trading results, but follow through cooperation, long term mutual benefit. companies willing to adopt this philosophy will have adequate time reward. they only have to accept to maintain credibility and commitment to start up businesses, especially in the globalized trade and accelerate the dynamic supply chains, focusing primarily on risk management. outlines of the concept of supplier relationship management (srm) defined as new category of solutions that enable manufacturers to optimize their relationships and expenses with suppliers (itil, 2001), supplier relationship management (srm) is a relatively new term business since 1980, although before that time relations suppliers were explained either by 'logistics' and' joint operations or by similar expressions. its adoption and use in businesses started in the 90s as a way to streamline the business wishing to be considered a part of the development and organization of daily buyer-supplier relationship management as part of responsibilities within the flow of information in the supply chain. at first sight it might be interpreted that supplier relationship management is just a subsystem (eulálio, 2009) in the supply chain management (scm), including both business practices and appropriate software (bokhorst and all., 2006). but not only extends the principle of srm supply management, but gives a different nuance of thought on how to work with suppliers, relying on greater transparency and sustained optimism, providing process improvement and increasing performances, which, associated with the purchase of goods and services, may lead to substantial savings through lower production costs, better quality and lower price of the final product. also, srm practices provide a common frame of reference (hald, cordon and vollmann, 2009) enabling effective communication between a company and its suppliers that may use different business practices and terminology content. supplier relationship management goal is to make more flexible and efficient deployment of time events, protocols, actions and transactions between a company and its suppliers, such as customer relationship management (crm) is intended to streamline the process between a company and its customers. srm content and challenges being connected with a high process flexibility, organizational perspective of srm in all companies, particularly those with productive profile where philosophy just the right moment is adopted, has three essential elements: collaboration, integration and reliability (idc, 2006, donoghue, 2011). fig.1 just in time approach to partnership relationship with suppliers source: the partnership model: the type of buyer-supplier relation. http://html.rincondelvago.com policy of just in time (jit) (larson, 2005; guerra and cianchette, 2006) as a means of collaboration in organizations does not mean the relationship between companies is only the art of maintaining a balance between supply and demand, or only a mathematical rigor production process and perfect synchronization of supply in customer-supplier equation, but also the mutual benefit provided by implementing common applications that enable continuous exchange of information and better control over the management of long-term contracts. such agreements may allow to suppliers the possibility of checking the availability of convenient solutions with customers, for example, stating the time limits for best price in the market. such action may generate on the one hand, customer savings, on the other hand, guarantees for suppliers that goods remain in stock. during the historical evolution of relations with suppliers, their integration involved great efforts mainly to achieve b2b (wienclaw, 2008) programs, computer networks, the purchase and installation of software; the xxist century it boom managed to overcome many of the technical barriers of old companies providing real-time access to shared information (sethi, 2010). in this respect, srm deepens ties of dependency and mutual influence between the parties, creating synergy processes in the value chain, synthesizing best practices (barry, senthil and, pradip, 2010) that requires the organization to comply. thus, key business players, using a common portal of trade and marketing (e-marketplaces), enlarge their ebusiness concerns synchronizing processes, directly or indirectly, by connecting the companies. thus, activation of these channels does not mean anything but integrating esourcing and e-procurement activities in b2b electronic market platform that uses internet (gartner, 2004) allowing large, medium and small corporations exchange of goods, services, and information in a more efficient and effective way than was previously possible. from a theoretical perspective supplier relationship management has broad coverage and is not fully installed as a competence (daley, 2009) in business management. srm is more accepted and defined as a formal discipline (evans, 2010). lack of impact in organizations is fueled primarily by an identity crisis as a result of improper definition and poor integration of its functions in the work. normally intended objectives are limited mainly to the cost of operating and risk management (vliet, 2006) which makes the srm may not appear as a source of competitive advantage. this happens frequently in organizations whose managers use a competency-based approach to develop critical skills and capabilities especially in supply problems, emphasizing weaker part relationship to increase management effectiveness. at the same time, managers are always given attention to make strong links with their suppliers recognizing that size relationship is important in creating value for the benefit of both parties. success depends on the seriousness and commitment of each partner in achieving strategies. such requests srm acquisition and implementation skills, values and behaviors aligned not differentiate between providers. frequently, for an organization, the relationship with suppliers is directly related to the development of the product or service (mettler and rohner, 2009) and begins as a strategic sourcing initiative (gecker, 2008) subsequently evolving data and performance indicators (emiliani, 2010). as soon as the adaptation to changing requirements of end users is done, proximity to suppliers advances for the purpose of deepening collaboration and interaction (lintukangas, 2007). increased information exchange, increasing dependency accepting risk and frequency of the transactions are defining elements of collaboration. in this context, management of suppliers and relationships with them is effective if added value is obtained, as competitive advantage. for example, a product similar to the requirements of competition cannot be satisfied, either because of supply problems, either because they do not fit in costs or time resulting in discussion with the supplier of the redesign project. the same trend can register frequently relation to outsourced activities, usually when aiming to increase competitiveness and financial performance. therefore srm can be applied only when the company knows well the needs (poirier, 2003) and has established requirements possibly has standardized nomenclature of products. this way no confusion or misunderstanding may occur regarding delivery of goods or services. influence, behavior, trust, commitment access to resources induce different behaviors of economic agents and consumers. they established many relationships based on challenges faced, trying to have some influence but without having any systematic and successful way (pound, 2008) to do so. each of economic actors are motivated and committed to a relationship as long as it goes well (moldovan, 2006), both labor and effort are appreciated and their wishes and needs are taken into account. as relationships between individuals, in b2b relations, the done efforts create and maintain connections with a certain security. by accomplishing such a condition, it occurs growth and relationship building, contact supplier being considered as a result of how to build trust and loyalty. the supplier will know that encountering an obstacle, it will be supported in solving the problem arose. no less true is that in a srm relationship may occur elements to spoil, to destabilize even to irreparably compromise it. supplier may be overly familiar or suspicious and discussions may contain the same ideas, not inducing different viewpoints. thus, a less good gradually degenerates into bad and the uncertainties that arise will generate motivation and state of recoil that will grind business security. on the same lines, the other partner, desiring change will produce persuasive act without substantive reasons for dissatisfaction surprise, trying to convince either by speech or policy or by various methods of restraint, something that may call into question the continued relationship. occurrence of such situations requires the adoption, at organization and management level, of influencing models that are designed to change behavior and to facilitate overcoming or eliminating persistent and resistant problems. one of the models of the six sources of influence (patterson, 2007), considers the motivations and skills on three levels (personal, social, structural) and involves the implementation of three steps: establishing a measurable result, finding a vital behavior, use the 6 sources of influence matrix (fig.nr.2). fig.nr. 2 the steps of influencing source: influencer the power to change anything, http://sourcesofinsight.com/influencer-the-power-to-changeanything by using this model they will be able to successfully establish the organization's mission and attitude change will be inevitable. establishing more precise boundaries and clear rules on the relationship of srm arrangement will remove any assumptions that the partner knew instinctively to accommodate the situation. knowing the parameters of the relationship, perception of partner changes, even if the external circumstances remain unchanged. even at the individual attitude change leads to a change in the perception of others. accepting a supplier implies to know him. as long as there is a thorough knowledge of the supplier or there is only incomplete information about him, the relationship with him is based on only a dose of confidence and hope to seriously address its obligations. compliance provider fulfilling expectations in terms of understanding the other party. this behavior creates a certain state of safety and increased confidence. a business start with a low confidence level may generate uncertainty in expectations. in this respect, confidence building is a long process. it addresses in particular individuals who engage in such emotional relationship (abosag, tynan, lewis, 2006) which affect the economic ties further. however, curdling trust claims politeness, friendship, empathy, similarity, honestly. studying organizational behavior, especially personal touch-organization in the early 1950s enabled the emergence of the concept of engagement (abrahamsson, 2002). evolution and development of the concept of engagement, as presented today in the literature, is based on several studies, claims and disputes between researchers. numerous definitions of engagement and measurement methods have been integrated in different models, the most commonly used model of organizational commitment are three components affective commitment, normative commitment and engagement as proposed by meyer and allen (meyer and allen, 1991). considering, in particular, connecting individuals to the organization mentioned model may be extended to all stakeholders not only to persons or suppliers. on the one hand, an emotional involvement implicit or explicit promise to continue the relationship (dwyer, schurr and oh, 1987; somogyi and gyau, 2010), requires faith partners for any short-term sacrifices to maintain stability and efficiency (gyau and spiller, 2008), on the other hand, the adoption commitment by the supplier foresees a series of long-term benefits: quality products with lower cost information flow (abosag, tynan, lewis , 2006). therefore, commitment is central to economic relations between partners representing the amount engage different entities to work together for a common goal. thus equated with growth or profitability, commitment is the force that drives the relationship forward (vogele, 2009). however, commitment is hard to maintain because the parties are unable to see the scale start their actions. accordingly, in the event there are all sorts of tensions commitment, resistance, and barriers were identified three major phases involved in change (conner and patterson 1982; corner 1998), each of which is constructed by following some steps. (fig.nr.3) fig. no. 3. development (curve) commitment source: 1. pekka abrahamsson, (2002), the role of commitment in software process improvement types of collaboration and partnership existence of global competition is putting a growing pressure on companies to become more competitive. not being connected to this rate would cause the risk of business exit. therefore, with the aim to obtain more value, higher, some companies may do wrong steps in choosing suppliers without identifying every time the 'key' suppliers. after a series of authors collaborations with suppliers can be segmented in terms of level of cooperation in a mix of four levels (fig.nr.4) from low, combative at a very high supercollaboration (billingt, cordon, volmanit, 2006), while according to others it is part of a process (fig.nr.5) also with four components (lambert, 2008). fig.nr.4 typical mix of relationships with suppliers source: corey billington, carlos cordon, tom vollmann, 2006, super supplier collaboration in fact all refer to how deep is partners in a business relationship. the collaboration defines four components as follows: length of arm, partnership, association, vertical integration. the collaboration fig.nr.5 source: lambert, m.douglas, supply chain management: processes, partnerships, performance, sarasota, florida: supply chain management institute, 2008 usual definition of partnership is that of business relationship based on mutual trust, openness, sharing risks and rewards arising in business (lambert, knemeyer, gardner, 2004). partnership requires high performance companies involved, more than would be achieved if they work separately. creating and implementing a partnership entails use it for resources, both material and financial, as chosen by time, which is why such action is a challenge for managers. so it goes without saying that not all providers should be considered partners. usually limited, resource allocation is made to those firms which will be a true partnership. partnership relations may be varied and may take many forms depending on the organizational environment, all the circumstances affecting the business. implementing, developing and improving relations with suppliers may be based on a partnership model involving assessment, formulation, consultation, implementation, negotiation. any partnership model contains three types of partnership. literature (lambert, 2008) stipulates as follows: • type i with the wider use and recognition as partners. short-term approach. • type ii does not emphasize coordination of activities but more on their integration in a longer time horizon. • type iii which requires a high level of operational integration. the partnership established by lambert consists of three elements: engine (drivers), catalyst (facilitators), and components (components). the three elements lead to an expected result by the parties. fig.nr. 6 model of partnership source: lambert, m.douglas, supply chain management: processes, partnerships, performance, sarasota, florida: supply chain management institute, 2008 driver elements are established after careful examination of potential parties counting on their belief in significant benefits by: (1) cost efficiency, (2) improve customer service, (3) marketing advantage and (4) before stability / growth. facilitator gives the existence of elements to enhance and develop partnership providing a basis for good relations while establishing materiality chance. facilitators include: (1) corporate compatibility, (2) similar managerial philosophy and techniques, (3) reciprocity and (4) symmetry. component elements are mostly similar set of managerial actions and events that determines and dominates the life of the partnership. components are operational relationship through: planning, control, communication, sharing of risks and rewards sharing etc. sharing of above elements leads to a result that implies an assessment, perhaps a readjustment. feedback requires regular updating of state drivers, facilitators and components. own processes and performance measurement provider enables companies to fully inform the partner, not only about the lowest price. conclusions supplier relationship management is a relatively young discipline that has not been widely adopted in business. dealing primarily with segmenting suppliers, establishing performance measurement tools and being currently limited to a series of e-processes, srm is easily assimilated as part of the procurement chain (scm). as such, in the next period srm will remain stuck especially in the area of electronic research, the best prices and markets, as well as e-procurement, due to increasing interest from organizations for the installation of custom electronic systems for tracking processes. it is also the responsibility of managers to reconsider srm and ensure strengthening current practices, especially regarding relations organization change in attitudes, the transfer of information, 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(2 rânduri libere, 11p) studies and scientific researches. economics edition, no 21, 2015 http://sceco.ub.ro 89 the contribution of gestures to personal branding brînduşa-mariana amălăncei “vasile alecsandri” university of bacău brandusa_amalancei@yahoo.com abstract a form of (self-)promotion but also an authentic strategic choice, the personal brand has become a topical preoccupation of marketing specialists. personal branding or self-marketing represents an innovative concept that associates the efficiency of personal development with the effectiveness of communication and marketing techniques adapted to the individual and that comprises the entire collection of techniques allowing the identification and promotion of the self/individual. the main objective is a clear communication with regard to personal identity, no matter by means of which method, so that it gives uniqueness and offers a competitive advantage. although online promotion is increasingly gaining ground for the creation of a personal brand, an individual’s verbal and nonverbal behaviour represent very important differentiating elements. starting from the premise that gestures often complement, anticipate, substitute or contradict the verbal, we will endeavour to highlight a number of significations that can be attributed to the various body movements and that can successfully contribute to the creation of a powerful personal brand. keywords brand; (self-)promotion; identity; gestures; nonverbal communication jel classification m37 introduction the term personal brand refers to a clear, powerful and persuasive public image with regard to a person (montoya & vandehey, 2009), reflecting the personality, qualities, values and experience that confer uniqueness upon an individual and differentiates him from the others. it is considered that anyone can be a powerful brand, which does not entail the change of one’s personality and does not represent an attempt to be one thing or another. a powerful personal brand uses the intrinsic special qualities of a person in order to make a difference, thus distinguishing itself from a product brand, which is constructed on the basis of the extrinsic characteristics attributed to the product by the others (mcnally & speak, 2002). a personal brand represents a promise made to the ones we interact with, thus creating certain expectations in their minds. by means of a personal brand, which is considered a form of (self-)promotion and even selfishness (montoya & vandehey, 2009), as well as an authentic strategic choice, thus adding extra personal value. the process by means of which persons or entrepreneurs try to differentiate themselves, highlighting their unique value both personally and professionally, bears the name of personal branding (schawbel, 2010). in effect, personal branding does not refer to the creation of an image for the external world, but to the discovery and maximization of one’s strong points and to the understanding of the unique combination between rational and emotional resources and their employment with the purpose of differentiating oneself from the others (nedelea, 2009). it is believed that the contribution of gestures to personal branding 90 branding will become the strongest weapon in the public space, thus being able to influence, positively or negatively, any decision at any level (political, cultural, social, or even military). a suggestive example for that matter is represented by the obama brand – a charismatic brand with high rates of success, as demonstrated both by the number of those who, putting all their hopes in him, voted for him, and by those who have identified themselves with him and the american dream and have been the voice of all afro-americans since the beginnings of the usa until the present (cărămidă, 2009). in the world of fashion, there are numerous brands that bear the name of their founders (armani, christian dior, chanel etc.) and that present certain attributes, offer a series of advantages and transmit clear values, which represent a given conception, just as in the world of business donald trump is associated with the idea of force, power, aggressiveness, but also with that of keeping promises (bădulescu, 2012). although it is believed that social media represents a manner of promotion that is a lot more efficient than offline promotion in the construction of a personal brand, the personalization of the way of talking, making gestures, dressing, adopting an attitude or displaying qualities has a very important contribution. everything that is transmitted verbally is in fact enhanced or deviated by means of gestures, understood as movements of the body or body parts with the clear intention of influencing the receiver. thus, in our paper we intend to highlight the significant contribution of gestures to the image the others create about the speaker. gestures and their communicative action even as far back as the antiquity it was believed that, as it happens in the case of voice, “gestures conform to the intellect” and “express, without words, almost everything” (quintilian, 1974). however, besides the significance they have in discourse, gestures offer supplementary information regarding the personality and feelings of the communicator, constituting, in their own right, a language about the intentions of the person that talks. even more, in each of us there are, unconsciously, rules that create an effective grammar of gestures (chétochine, 2010). gestures are involved in the communicative action, materialized in “language” games, where verbal and extra-verbal means of expression are formed and interconnected by means of completion and substitution rules. the consensus implied in the action that contains the language game refers both to the propositional contents of the expressions/constructions (opinions) and to the expectations of reciprocal behavior (norms), intersubjectively valid, to which we answer together with our expressions (habermas, 1983). therefore, two important roles of gestures result from here, in relation with the verbal – that of complementing and that of substitution –, as well as the intentional character that defines them. the concept of game has a central role in the work of one of the predecessors of the theory of communicative action, namely, george herbert mead. mead talks about a conversation of gestures and considers that the game intervenes in the understanding of the gesture as a significant symbol, in the passage or transfer from the self to the generalized other and in social communication. in other words, along with the gesture a symbol is transmitted, and the person one interacts with could not answer if he/she were not capable of decoding the meaning of the symbol expressed by that gesture. in order that dialogue may become possible, both sender and receiver must attribute the same meaning to the gesture. thus, people signal to themselves the meanings of their own gestures which, on condition that they are the same for all those involved in the interaction, enable gestures/ symbols to be significant: “gestures become significant symbols when the person who is making them expects to elicit amălăncei 91 from the one to whom the gestures are addressed the same kind of response he/she would have given if he/she had been in the interlocutor’s place” (mead, 1934; 2006). therefore, the body parts contribute, along with the mind, to the communication of pure intellectual ideas; more precisely, the somatic actants signal, highlight one thing or another, or model and control the objects that surround us. like words, gestures also produce a certain kind of reverberation in interaction, a resonance that goes beyond the simple correspondence with the indicated entity, thus giving rise to the idea that a halo/an aura accompanies certain gestures and thus the notion of connotation emerged as a series of “insensible emotional and subjective factors that accompany denotation”. consequently, a gesture acquires meaning only in combination with other signs, the gestural syntagms (gestures taken separately) being partial expressions whose weakening of semantic value occurs when they are integrated in larger syntagms. the gestural syntagm arises either as a meaningless syllable or as a word, and the meaning can arise or disappear during the observation, a reason that made the american semioticians deal not with the practical behaviour but with the significant one, which is opposed to the practical one (şoitu, 1997). given that a gesture cannot be divided into syntagms with their own signification and that signification is born in our presence as receiving spectators, we can observe that the problem of meaning/signification becomes even harder to solve. the movements of various body parts can create significant gestures that lie at the basis of the image the others make concerning the feelings, attitudes or experiences of the speaker. however, in case of the many attempts to catalogue these gestures in specialized books on nonverbal communication the signification attached to them often seems purely speculative in nature. nevertheless, an important contribution in this respect can be found in the oratory of the antiquity, and among those who dealt with the role of body parts for the construction of significant gestures in the act of uttering a discourse we can identify marcus fabius quintilian. one of the most expressive body parts is the head. it contributes to the beauty of discourse when its position is upright and natural, whereas a head bent forwards shows humbleness, one moved backwards suggests arrogance, bent sideways it shows idleness, while its stiff and unbending position can show strength of character (quintilian, 1974: 297). seven categories of gestures involving the head have been identified, as follows: 1) the movement of the head forwards (expressing interest in the interlocutor’s speech); 2) an inclined head (shows submission, lack of will and hope; inclining one’s head in greeting shows politeness; keeping one’s head in an inclined position for a longer time may reveal the feeling of shame); 3) nodding (the movement of the head downward repeatedly is perceived as a sign of assent, agreement and understanding related to what the interlocutor says; accompanied by raising one’s eyebrows and half-opening the mouth, nodding signals great interest in what is transmitted); 4) the raising of the head (indicates self-confidence, awareness of one’s value, pride, the ability to act; the stiff raising of the head expresses vanity and arrogance); 5) the movement of the head backwards and upwards (suggests relaxation, daydreaming, the desire to get away from it all); 6) the movement of the head toward one side (toward the right – it indicates affinity, lack of will, resignation; toward the left – it signals skepticism, a critical attitude, or requesting supplementary information); 7) the swaying of the head (expresses both agreement and disagreement, lack of certainty or inclination to compromise; if accompanied by the raising of the shoulders and drooped mouth corners it indicates indecision and disappointment in certain situations; rückle, 1979; 1999). therefore, the head mirrors the spiritual condition in many ways and besides the movements indicating approval, refusal, or confirmation other movements are also known and common, such as those that signal shame, doubt, admiration, or indignation. however, it is erroneous to resort only to the contribution of gestures to personal branding 92 gestures with the head, to frequently move the head, to agitate the head or to turn it in all directions (quintilian, 1974). physiognomy also has an essential role in communication. with the help of our countenance we implore, threaten, flatter, we display signs of joy, pride, or humbleness. at the level of our physiognomy, the greatest impact is that of the eyes, whose movements can express, depending on the situation, determination, indifference, pride, warning, kindness or severity. a speaker that keeps his/her eyes completely or slightly closed denotes lack of experience or intelligence. the eyes transmit these feelings with the help of the eyelids, cheeks and eyebrows. the eyebrows “dominate the forehead; they contract it, broaden it or make it smaller”. it is unadvisable to keep one’s eyebrows completely unmoving, too mobile, unequally moved or in disagreement with the words uttered. by contracting our eyebrows anger is transmitted, whereas by lowering them we suggest sadness; by relaxing them we express joyfulness as well as approval and by raising them we indicate interdiction (quintilian, 1974). an experimental study based on the analysis of the photographs of men belonging to different races revealed that through the different positions of eyebrows (“lowered” or “raised”) information is transmitted regarding the dominating/ dominated status of the interlocutors (keating, mazur & segall, 1977). at the same time, given our habitual observation it seems that the lifting of the eyebrows while listening to the other’s speech is a sign of surprise, whereas their lowering transmits distrust in what is said. as far as the gestures involving the hands are concerned, marcus fabius quintilian argues that they are „the language common to all people”, thus being able to constitute, as in the case of words, a language in itself. with the help of hands, we express a request, a promise, a calling, a threat, or interrogation, negation, dread, fear, joy, sadness, doubt, regret, confession, admiration, shyness, measure, quantity, number, or time. such gestures accompany words naturally, but there are also gestures that are meant to imitate, by means of which we transmit the equivalent idea and which are not recommended to be used during discursive interventions (quintilian, 1974). the author quoted above mentions that a very common gesture results from the placing of the middle finger on the thumb and the stretching out of the other three fingers. it is believed that when the hand is held out and slightly moved towards the right and the left, discreetly accompanied by the head and the shoulders, this gesture shows certainty. the holding out of the index finger is a very useful gesture when we want to criticize or point at something. when the hand is raised and moved towards the shoulder slightly inclining the finger, it is an indication of affirmation, whereas when the finger is directed towards the ground, somewhat reversing it, we signal insistence. the gesture of drawing together the tips of the first four fingers, holding up the hand towards the mouth and turning it downwards while slightly stretching it corresponds to a modest way of being. the words seem to be “drawn” towards the interlocutor when the speaker pulls the hand toward himself with the fingers turned downward, with a somewhat easy gesture, then opens it more widely and stretches it out to the contrary direction. a gesture that is common to informal and somewhat shy communication is that of slowly opening the hand, as if in a promise, and of moving it along short distances, while the shoulders follow it discreetly. in order to express admiration, the hand is slightly turned towards the sky, then the fingers are curled up in turn, starting with the little finger and then, by means of the reverse movement, the hand is opened and turned in the opposite direction. normally, when we ask, we turn our hand towards the one to whom our question is addressed, by means of a smooth hand gesture we promise and express consent, whereas by means of a more vivid gesture we encourage and sometimes praise. by lifting the tip of our fingers drawn together toward our mouth we express weak surprise, sometimes sudden indignation, amălăncei 93 the feeling of fear or a prayer, whereas regret or anger are expressed by clenching our fist and lifting it to the chest. for great orators it is a mistake to raise one’s hand higher than the level of the eyes or above the head, to move it down lower than the chest or to put it on the lower abdomen, as well to gesticulate only with one’s left hand (quintilian, 1974). certain authors who focused on nonverbal communication highlighted the significance of the gestures in which the hands are involved, dividing them into gestures made with the fingers, with the palms, with the fists and with the arms (chelcea, ivan & chelcea, 2005). thus, the use of the index finger when gesticulating has diverse significations. even though the code of good manners interdicts the gesture of pointing with the finger, it seems that for the americans this prohibition is not valid, with many politicians on the stage or on the stairs of the presidential helicopter using this gesture strategically in order to indicate a person from the public whom they notice with surprise and to whom they smile. pointing the index finger at a person has the role of “wand” and indicates the dominating position of the one using it. with the help of the index finger, moving our hand up and down, we scold, whereas extending it accompanied by a closed fist and the swaying of the hand from left to right indicates our refusal or disagreement. together with the thumb as well as with the middle finger, the index forms emblems (for instance, in the former case, it substitutes the term “ok”, and in the latter situation, it takes the form of letter v so as to signify “victory”). it seems that the index finger is the most expressive of our fingers, both in gestures of touching one’s own check or temple and in gestures that synchronize it with the other index finger. in america, finger counting starts with raising the index finger first, then the middle finger, and so on, whereas in europe the thumb is first held up, then the index finger and the middle finger. hand rubbing is a sign of positive evaluation related to what is about to come, but the meaning of this gesture largely depends on the quickness of the movement and the real social situation. putting both palms together with fingers crossed transmits a negative attitude – the higher the hands are raised, the more intense it is. finally, holding hands like an upturned v (resembling the form of a helmet) convey self-confidence, especially in the case of persons with a superior social position. as far as the gestures involving the movement of the trunk are concerned, it is believed that bending the torso forwards signifies closeness, interest, aggression, planning an activity, whereas moving it backwards can indicate retreat, lack of interest (preoccupation for one’s own thoughts), haste, or the lack of planning regarding an activity connected with the partner (rückle, 1979). when trying to decode the nonverbal messages transmitted by means of gestures resulting from trunk movements, the analysis of distances and posture offers useful information. considered a “transfixed/frozen gesture” that differs from the position of the body (chelcea, ivan & chelcea, 2005), posture acquired the following significations in william james’s view (1932), on the basis of experimental results: the attitude of closeness, a situation in which the body is bent forward, as a sign of giving attention; the attitude of rejection, by means of which we avoid the other, signaling refusal or repulsion; the attitude of expansion, a case in which the head, trunk and shoulders are extended, with the suggestion of arrogance, pride, aggressiveness; the attitude of contraction, with an inclined head and drooping shoulders, suggests disappointment and depression (cf. corraze, 1980; 2011). an important element of nonverbal communication is represented by the relation between the posture and the degree of intimacy, any transgression of the intimate space by means of the posture leading to psychic discomfort. the contribution of gestures to personal branding 94 conclusions we can conclude that, together with the markers of position or rank, or those of clothing, age, gender, race, body size and physical appearance, body carriage and speech features, gestures, one’s facial expression and posture represent behavioral elements with expressive and communicational force, being included in what erving goffman calls “face/personal facade” (personal front) – defining one of the elements employed by the individual actor when performing. more precisely, the author claims that, in most routine meetings, individuals tend to present a front/facade. it contributes to defining the situation for those who are watching the “scene”. in its turn, the scene includes, on the one hand, the scenery (settings), which is made up fixed elements – furniture, scenic decoration, background objects etc. – whose variations influence the behavior of all those involved in the situation given and, on the other hand, the personal front. depending on the function performed by the information they convey, the stimuli composing the personal front are divided into “outward aspect/bearing” (appearance) and “attitude” (manner). the “outward aspect/bearing” refers to those stimuli that offer information regarding the social status of the individual and their temporary ritual state (if they are engaged in a formal social activity, in some professional occupation or if they are enjoying a moment of relaxation). the “attitude” involves those stimuli that, at a certain moment, can warn about the interactive role the performer expects to play/act in a situation that is about to take place: “therefore, a proud, aggressive attitude can give the impression that the performer expects to be the initiator of the verbal interaction and the one directing its course. a shy, justificatory attitude can give the impression that the performer expects to follow the ones that take control or that at least he can be determined to do so” (goffman, 1959; 2007). the individual appears to be an „actor in action” that, unlike the social actor, is a real self that is confronted with real and unpredictable situations, which determine him to continuously reinvent his own roles. by means of this interactive show/performance, he induces certain impressions about himself, and these impressions translate his personal demeanour and influence the others in understanding the events they are taking part in. gestures are, therefore, more than complementary elements; they contribute to enhancing messages and impressions. researchers identified “series of frequency” in which gestures amplify the linguistic expression. thus, the smile of a person that is talking is frequently associated with an insistent look, whereas the smile of a person that is listening is often accompanied by a gesture of approval. when the flow of speech is slow, the gestures are quicker than the verbal flow and consist of head movements. if the pitch of the voice is heightened or deepened at the end of a sentence, the corresponding gestures are those of raising or lowering the eyelids, the head and/or the hands. gestural amplitude correlates with the dimension of the uttered linguistic unit, the sentence segments often being accompanied by short and varied gestures made by the most mobile body parts, whereas ample verbal units are associated with large gestures or even with changes in posture. finally, gestures and verbal utterances harmonise at the level of contents (for instance, a pointing gesture is almost always attended by a verbal deictic element). it has also been observed that gestures anticipate verbal expression (for example, by turning towards the interlocutor and by means of specific gestures such as searching for the partner’s look, a smiling or angry facial expression depending on the communicating intention etc., we “prepare” corporally in order to start talking) and supply important information concerning the identity of the social actors (personality, social background, health condition), their emotional state or the relations they have with others. consequently, we can state that the gestural language has a significant role both in the case of personal branding and the facilitation of social interaction and its functioning. amălăncei 95 references bădulescu, t. (2012), introducere în branding-ul personal, available at http://www.traianbadulescu.ro/2012/10/18/introducere-in-branding-ulpersonal/. cărămidă, c. (2009), brand&branding. visual identity, i, bucureşti, brandmark. chelcea, s., ivan, l., chelcea, a. (2005), comunicarea nonverbală: gesturile şi postura, bucureşti, comunicare.ro. chétochine, g. (2008), la vérité sur les gestes, paris, eyrolles. corraze, j. (2011), les communications non-verbales, 6e édition, paris, puf. habermas, j. (1983), cunoaştere şi comunicare, bucureşti, editura politică. goffman, e. (2007), viaţa cotidiană ca spectacol, bucureşti, comunicare.ro. keating, c. f., mayur, a., segall, m. h. (1977), facial gestures which influence the perception of status, sociometry, 40(4), 374-378, available at http://www.jstor.org/discover/10.2307/3033487?sid=21105542171081&uid=7 0&uid=2129&uid=4&uid=3738920&uid=2. mcnally, d., speak d. k. (2002), be your own brand – a breakthrought formula for standing out of the crowd, san francisco, california, berrett-koehler publishers. montoya, p., vandehey, t. (2009), the brand called you, united states of america, the mcgraw-hill companies. mead, g. h. (2006), l’esprit, le soi et la société, paris, puf. nedelea, a. (2009), bazele marketingului, iaşi, sedcom libris. quintilian, m. f. (1974), arta oratorică, iii, bucureşti, minerva. rückle, h. h. (1999), limbajul corpului pentru manageri, bucureşti, editura tehnică. schawbel, d. (2010), 4 steps to building your future, new york, kaplan publishing. şoitu, l. (1997), comunicare şi acţiune, iaşi, institutul european. http://www.jstor.org/discover/10.2307/3033487?sid=21105542171081&uid=70&uid=2129&uid=4&uid=3738920&uid=2 http://www.jstor.org/discover/10.2307/3033487?sid=21105542171081&uid=70&uid=2129&uid=4&uid=3738920&uid=2 microsoft word apostoaie constantin marius_eng.doc the impact of the european financial integration process and other international tendencies on the romanian stock market alina camelia sargu, alexandru ioan cuza university, ia i, romania abstract the study presents in a comprehensive way the effects that deregulation, internationalisation, integration, financial innovation and the development of the institutional investors have had on the romanian stock market. using dates provided by several relevant sources on the field, like the bucharest stock exchange or intercapital, we have established in which extent these tendencies emerged on the romanian stock market and if our stock market has already reached the point where it will be able to fully integrate itself in the european financial system. keywords financial integration, deregulation, internationalisation, financial innovation, institutional investors jel code: g10, f15, f21, f36, n24, o16 introduction in the last decade, the global financial system has considerable evolved and matured. all over the world, markets developed and became more liquid, while in the same time crossborder investment has registered a sharp increase, especially towards the emerging markets of the world. these facts have lead to the increase of the stock markets integration process, which is especially visible in the european union. the integration of the european stock markets has been a very dynamic and complex process, emerging on all markets, including the romanian one. other main european tendencies that have emerged on the romanian stock market are represented by: the process of deregulation, the internationalisation of the national stock markets, the financial innovation, doubled by the development of the institutional investors. thus, even if it is far from being a well developed stock market, the international trends that exist on the mature stock markets, like london or paris, are already emerging on the romanian one. methodological considerations as financial dates are becoming more available, the researchers have the opportunity to examine more in depth aspects of european financial integration, like cross-boarders investments and their impact on financial integration1. after an extended literature review we have concluded that these researches tend to underline the idea that financial integration among euro zone countries is fair higher when compared with the other european union member states. the most recent studies reviewed argue that the difference is anywhere 1 lane, p.r. (2008), emu and financial integration, in: the euro at ten: 5th european central banking conference, lucrezia reichlin, ed. ecb, brussels, pp. 12; 2 e.g. ekinki, kalemli-ozcan, and sorensen 2008; portes and rey 2005; guiso, sapienza, and zingales 2009 studies and scientific researches economic edition, no. 15, 2010 135 between 200-300%, which may seem a little bit unrealistic. this is happening because the time spam that the research covers is to short, and this is forcing a more direct method of research, like a cross-sectional approach, that compare integration on a pair of countries rather than a whole area. using this method we cannot account for time-invariant factors like geographical distances, cultural ties or trust, that are having a determinate effect on the whole integration process2. beside this, the lack of clear dates regarding the before and after period of european ascension, there is hard to separate the integration effect from other factors, like reform or global trends (in this way we might have a reasonable explanation for the inflated figures above). but the bottom line is that even if acknowledged these limitations, because of the confusing nature of these factors, we do not have a clear view over the impact of the european financial integration process. in this regard, our methodological approach was more qualitative, establishing the main trend from the developed stock markets and underling their overall impact on the romanian stock market. we have used in our analyses raw dates provided by the bucharest stock exchange underlying directly the shifts that have occurred in the volume of transaction and capitalisation of the exchange, as a result of romanian integration into the european union. the volatility of the stock markets was calculated as standard deviation of daily returns. the implications of the european financial integration process on the development of the romanian stock market the key for obtaining a sustainable economic growth in the european union, making it more efficient and competitive, is represented by the integration of the financial sector. the single market for european financial products and services will have an important contribution to the increasing of the european union economy as a whole. for example, if the financial integration of the european union will lead to the same level of development in the financial sector as in the united states, the net growth of the real economy of the eu will be stimulate directly with more than one percent every year3. for romania, the integration in the european union from 1st of january 2007 marked the enhancement of the integration process of the financial sector. foreign investors tend now to invest more in romania as a result of better guarantees regarding their property right and also because of the fact that romania, as part of the european union, has implemented also the european financial passport. we must also acknowledge the fact that the romanian stock market has become more exposed to systemic risks, as a result of the european integration process. the domino effect that emerged in all of the european union member countries, as a result of the financial crises started in 2007, had a catastrophically effect on the romanian stock market. 3 liebscher k., christl j., mooslechner p., ritzberger-grünwald d. (2006), financial development, integration and stability evidence from central, eastern and south-eastern europe, cheltenham, united kingdom, pp.21 studies and scientific researches economic edition, no. 15, 2010 136 figure. 1. the evolution of the overall transactions value and capitalisation at the bucharest stock exchange between 1999 and 2009 (eur) source: own simulation based on the dates provided by the bucharest stock exchange it is obvious that after the integration in the european union, on the 1st of january 2007, the bucharest stock exchange registered an important raise both in the overall transactions value (with an increase in value of 48% compared to 2006) and in the value of its capitalisation (with a raise of 14% compared to 2006). even if we cannot attribute the whole raise in value to the integration process, it is more than obvious that this event played a catalytically role. even if the integration of the romanian stock market has been a stimulating factor for its development, its gains must be enhanced by its future evolution. taking this into consideration, the bsx has three options regarding its sustainable development: to continue its activity as an independent marketin this sense the bsx must lunch new financial instruments, as a result of financial innovation, in order to attract new and sophisticated investors and so to raise its assets. in order to survive it must also cut down its cost and increase its revenues. regarding cost cuts, bsx could implement another’s stock exchange software solution, if it will mean a more optimal way of handling business, both from a cost and managerial point of view, rather continuously developing and updating its own software solution. to initiate an alliance or a merger with another similar in size stock exchange from the region – in this regard the bsx is already having collaborations with the stock exchanges from vienna and salonika and also with other stock exchanges from around the globe, meant to increase its liquidity and reduce its costs. unfortunately these collaboration are rather more formal that functional operations. a good example in this case is the collaboration with the salonika stock exchange, which was signed at the end of 2003 and aimed at the development of a dedicated market segment entitled „new market”, which was supposed to handle small and medium size enterprises (smes). unfortunately not even today this segment hasn’t become operational. in the same sense, because of the formal and minimal collaboration that existed so far, the agreement with the vienna stock exchange hasn’t provided the anticipated international exposure and hype, that such an active partnership will had have granted on the more underexposed market. to merge or to forge an alliance with a developed stock market – until now only omx has expressed a direct interest in acquiring bsx, as other major stock market from europe are more interested in partnerships with other major stock market and only have a side interest in acquiring smaller exchanges. the omx offer has come as part of a broader approach that the nordic stock exchange has on eastern europe. its strategy aimed at implementing its own transaction platform, creating in this way the premises of attracting a larger number of investors from this region to its products. in practice the stock exchanges will have had remained separate entities, but for the investor the companies will have had appeared on his transaction screen as if they were listed all on the same market. at this point the bsx is using is very own „in house brewed” transactional software entitled arena. the integration of the companies listed on all the exchanges on the same platform will have had raised the exposure of the companies from the smaller and underexposed markets, making them more visible for the international institutional investors. in this perspective bsx had only to lose from its refusal to join omx in this partnership. taking in to consideration only the opinion of the board of directors of bsx, the refusal had denied the bsx access to the main two trumps of omx – experience and technology. regardless of the path that bsx will choose, in the future, the main characteristic of its development will be cooperation, especially in the context of romania’s ascension to the european union and the deepening of the convergence process, as a result of the preparation for the future transition to the euro. for now, bsx continues to follow closely the trends of studies and scientific researches economic edition, no. 15, 2010 137 the major european stock markets, pursuing its own “organic” development, which will allow it to obtain the maximum benefits from a future possible alliance or merger. deregulation, reregulation and the impact of financial innovation on the romanian stock market at the end of the eight decade of the past century, the stock markets have been hit by a wave of deregulation which included the loosening of the supervision and control regimes. the aim of these changes was to enhance competition and to raise the efficiency of the stock market in general. the big-bag of the london stock exchange in 1986 followed by the big bang of the france stock market in january 1988 and that of the belgium stock market in 1989 have no parallel in the romanian economy since in that period the romanian stock market didn’t even exist. even if it was lunched much later, in 1995, the romanian stock market has been affected by these changes. a good example in this case is the privatisation of the romanian stock market in 2005, which was transformed in an incorporated company (the shares of the new company being equally split between the financial services companies that were active on that date on the market). the only ones who are allowed to own shares at the romanian stock market are the financial services companies. private persons, firms or even institutional investors are forbidden to own a share in the entity. this is the opposite of the situation on other stock markets like deutche borsa were almost 97% of the shares of the stock market are owed by institutional investors, the rest being in the possession of private persons. each stock market has its own policy regarding the management of its shares and the way they are traded. most of the developed stock markets are public companies, often being traded on their own floor. the bucharest stock exchange is also considering such an approach. another tendency present on most of the developed stock markets, which is also a result of the deregulation process, is the constant innovation of financial services. probably the most known financial innovation which is becoming available also on the bucharest stock exchange is represented by derivates as means to diminish the risk allocated to transactions. in the developed countries these products have a long standing tradition, being highly appreciated by investors. chicago is the main market in the world with regard to derivates, a proving fact being the inauguration of the chicago board of trade in 19704. to underline the rapid development of this sector we must also take into consideration the development of such products and the beginning of trade at the bucharest stock exchange starting from 2007. figure. 2 – the development of the future contracts market from the bucharest stock exchange between 2007 and march 2010 (total value of future contracts eur) 4 gaftoniuc, simona (2000), international finances, economic publishing house, bucharest, pp. 380 studies and scientific researches economic edition, no. 15, 2010 138 source: own simulation based on the dates provided by romanian business digest as we can observe, all the values of the indicators of the future contracts market from the bucharest stock exchange are much higher in 2009 when compared to 2008 or 2007, which shows that this sector is developing fast. besides the aspects presented regarding the effects of the deregulation process on the bucharest stock exchange, we must also take into consideration the regulation of the romanian stock market. the romanian stock market is regulated through the 297/2004 law regarding the stock market and its activities, which was developed in concordance with the european directives in the field, taking into account a possible merger or acquisition of the bucharest stock exchange by a larger european counterpart5. in the current economic context, were the systemic risk has emerged especially on the more deregulated stock markets, there is a large debate about re-regulation with regard to the stock market sector and its components. the impact of internationalisation on the romanian stock market maybe the most visible trends on the developed stock market were represented by internationalisation and globalisation. the internationalisation of a stock market refers to its capacity to integrate itself in the global network of financial transactions and stock trades. the internationalisation of a stock market allows the firms that are listed on it to get access to a broader range of financing sources and also to get access to more advance products and services. a good way to measure the internationalisation of a stock market is to account the number of foreign investors that operate on it. for example, on the bucharest stock exchange in 2007 the number of foreign investors represented 40% of the total number of investors on the market. another aspect of internationalisation is represented by the way in which stock markets from around the world interact with each other, the bsx being no exception from this rule. a good example in this case was the current financial crisis which has affected in a direct way the bsx through its relationships with outside markets and investors. as part of their anti risk strategy the foreign investors have sold their participation on the bucharest stock exchange, diminishing through this their exposure on emerging markets. this action has driven the prices down far beyond the reasonable barrier. in the light of this situation the positions of the foreign investors on the bucharest stock exchange has shifted from net buyers, between 2002 and 2007, to net sellers in 2008. this came as a natural consequence to the economic downturn. in 2009 however, the situation has reversed. figure. 3. the evolution of bucharest stock exchange trades by foreign investors between 2005 and 2009 source: intercapital invest sa – 2009 report regarding the evolution of the romanian stock market, at the address www.intercapital.ro 5 anghelache, gabriela (2005), current regulation of the stock market, economic publishing house, bucharest, pp. 137 studies and scientific researches economic edition, no. 15, 2010 139 the downfall of the bucharest stock exchange was amplified by the fact that most of the local investors had speculative interests and at the first signee of trouble sold their portfolio and cashed in their investments. these premises made possible the situation were in the 3rd quarter of 2008 for several days many top companies listed at bucharest stock exchange were forbidden to trade since no offers for buying were made in the ±15% margin. this lead to a historical premier on 8 of october 2008 when trading was stopped for the first time in the bucharest stock exchange history. these events translated themselves in a drop in capitalisation for the bucharest stock exchange from 24 billion eur at the beginning of 2008 to 11 billion at the end of the same year. the bet index has fallen 70% during 2008 and the bet-fi index 85%6, all these negative trends being related directly to the economic and financial distress that characterised the developed stock markets in 2008. the domino effect that characterised the developed stock markets from around the world didn’t mist romania, as we acknowledged earlier, the internationalisation and integration process raising its exposure to systemic risks. as a result of this, the correlation between the bet index and the other regional and international indexes has become the main factor behind the investment decisions on the bucharest stock exchange and not the economic forecast or performances of the firms listed there. it became obvious that the bet index is very well correlated with the other regional indexes like the ones from poland, hungary or the czech republic, this fact being obvious also from the graphic below: figure. 4. the correlation between the romanian stock market and the other stock markets from the region in 2008 (the czech republic, poland, hungary) source: intercapital invest sa – 2009 report regarding the evolution of the romanian stock market, at the address www.intercapital.ro it has also become obvious that the bet index had a higher raise that the other indexes in the region and also a bigger fall. this fact is due to the high volatility that characterises the romanian stock market. in 2009, the correlation between the bet index and the indexes from the czech republic, poland and hungary has been also strong, recording values near the ones from 2008 (0.99 between bet and px, 0.98 with wig and 0.97 with bux). the title of the bet index, as the most volatile index in the region, has been proven once more in 2009. this is evident if we compare the volatility of the bet for 2009, which was 2.58%, with the one of px 1.97%, or the one of wig 1.80% or bux 2.30%. these facts underline the idea that the evolution of the firms listed at the bucharest stock exchange had a marginal impact on the evolution of their stock prices. 6 intercapital invest sa – 2008 report regarding the evolution of the romanian stock market, at the address www.intercapital.ro studies and scientific researches economic edition, no. 15, 2010 140 the conclusion is that, during instable periods, the transactions made by foreign investors and the financial climate are the determinant factors regarding the pricing of shares listed at the bucharest stock exchange. the internationalisation process that has characterised the bucharest stock exchange in the last years was sparked by the fact that romania has become a member of the european union. this event has allowed the romanian stock market to gain momentum in the context of safer investments, better regulations and better integration in the european and global financial system. even if this are positive trends, and the stock market represented 22% of the 2007 gdp, romania has a long way to go, even if it had to top its neighbours, with poland stock market representing 60% of the gdp or even hungary with a stock market that makes up for almost 37% of gdp. as a sign of openness and internationalisation, the bucharest stock exchange has developed several regional partnerships with other stock markets. so, in 2003 the bucharest stock exchange has signed a partnership with the salonika stock exchange in order to develop a segment for sme, like every developed stock market has7, this project being still in the development stage. also, collaboration has been started in 2004 with the vienna stock market, which has launched in 2005 in collaboration with bucharest stock exchange a common index – rotx (romanian trade index). it is estimated that over 250 million eur were invested in romanian firms listed at bucharest stock exchange as a result of the partnership with the vienna stock market. even if this sum may seam large, in reality is well behind the one that a working partnership may have produced over such a period of time. the raise of institutional investors and its impact on the romanian stock market one of the most visible trends on the developed stock markets and which is also becoming more and more familiar to emerging stock market also, like romania, is the raise of the institutional investors. unfortunately due to deficiencies in legislation the raise of the institutional investors didn’t have the hoped effect on the romanian stock market. there are two main categories of institutional investors in romania: the financial services firms and the open investments funds. the financial services firms represent the main institutional investors on the romanian stock market. their evolution has been solid, as a result of the vast privatisation process, started in the mid 90, were 30% of the state firms were privatised through these financial services firms. the investment funds market is still underdeveloped in romania, this fact being evident also from the statistics listed below: table no. 1. the evolution of mutual investment funds between 2003 and 2009 country 2003 2004 2005 2006 2007 2008 2009 usa 8.126 8.041 7.975 8.118 8.029 8.045 8.209 france 7.902 7.908 7.758 8.092 8.243 8.451 8.038 hungary 96 97 91 92 212 258 337 slovakia 37 40 43 43 54 60 70 romania 20 19 23 32 41 53 51 (source: the european funds and esset management association efama, at the address www.efama.org) as we can see from the table the situation regarding the investments funds in romania is more than grim. this is a consequence of the fact that most of the investments are done 7 stoica, ovidiu, the perspectives of the integration of the romanian stock market in a single european stock market, west university publishing house, timisoara, 2005, pp. 295 studies and scientific researches economic edition, no. 15, 2010 141 through deposits. the main factor that could contribute to the development of the investments funds in romania and also to the development of the stock market in general are represented by: a drop in the banking interest rates (which could determine the investors to seek higher revenues in other sectors like the stock market), the raise of the average income, the reform of the pension sector, the raise of the level of financial education that each citizen is receiving and non the least the diversification and sophistication of the products and services that are available in the stock market sector. conclusions in all the trends and characteristics that we have presented here, there is a certain level of interdependence and determination that allows and stimulates the interaction and integration of stock markets all around the world. taking into consideration the fact that, in general, the stock market is a measuring device for all social, economical and political decision and events, the state in which the romanian stock market finds itself proves the fact that there is a long and hard way to go until the full convergence of the economy and the social-political system will be completed. the development of new products, the extension of partnerships with other regional stock markets, doublet by a better regulatory and control system are necessary steps for the development of the romanian stock market. but we must not forget that these are only the first ones in a long road that must be undertaken in order to integrate the romanian stock market in the european financial main stream system. bibliography 1. anghelache, gabriela (2005), current regulation of the stock market, economic publishing house, bucharest 2. charles roxburgh et al. (2009), global capital markets: entering a new era, mckinsey global institute 3. ekinki, m., kalemli-ozcan, f., and sorensen, b. (2007) capital flows within eu countries: the role of institutions, confidence and trust, nber international seminar on macroeconomics, new york; 4. gaftoniuc, simona (2000), international finances, economic publishing house, bucharest 5. guiso, l., sapienza, p. and zingales, l. (2009), cultural biases in economic exchange?, quarterly journal of economics, 124 (3): 1095–1131; 6. juvin herve (2004), les marches financiers, editions d'organisation, paris 7. intercapital invest sa (2008)– report regarding the evolution of the romanian stock market, at the address www.intercapital.ro 8. intercapital invest sa (2009)– report regarding the evolution of the romanian stock market, at the address www.intercapital.ro 9. lane, p.r. (2008), emu and financial integration, in: the euro at ten: 5th european central banking conference, lucrezia reichlin, ed. ecb, brussels; 10. liebscher k., christl j., mooslechner p., ritzberger-grünwald d. (2006), financial development, integration and stability evidence from central, eastern and south-eastern europe, cheltenham, united kingdom. 11. portes, r. and rey, h. (2005), the determinants of cross-border equity flows, journal of international economics, 65 (2): 269-296; 12. stoica, ovidiu (2005), the perspectives of the integration of the romanian stock market in a single european stock market, west university publishing house, timisoara 13. http://www.bvb.ro 14. http://www.finextra.com 15. http://www.efama.org 16. http://rbd.doingbusiness.ro 17. http://www.kmarket.ro studies and scientific researches economic edition, no. 15, 2010 142 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 33, 2021 http://sceco.ub.ro 33 relativity of accounting values: causes, consequences and limitation possibilities mihaela enachi “vasile alecsandri” university of bacău enachi_mihaela@yahoo.com daniel botez “vasile alecsandri” university of bacău daniel63331@yahoo.com abstract accounting is influenced by a variety of historical, economic, cultural, and other nonaccounting factors that led to different judgments in creating a system for representing the reality, the application of regulated requirements and the validation of the fidelity of the information in the annual financial statements, as a final product of accounting. in this article, we focus on the main determinants of the relativity of the values that characterize the events in the life of an organization, which can determine the different reporting of similar realities. thus, we focus on the influence of taxation on accounting, on accounting policies and management decisions and the professional judgment in forming an opinion on the financial statements and we try to identify solutions to limit the relativity of the accounting values. keywords professional judgment; regulatory framework; taxation; accounting policies; management decisions; faithful representation jel classification m41; m42 introduction accounting values are the result of the professional judgments used in preparing and applying regulations, but also in the examination made in order to appreciate the compliance with regulations. so, the quality of the professional judgments exercised in creating and implementing a system for accounting representation of reality, although partially controlled, is essential in increasing the reliability of the information provided by accounting (enachi & andone, 2015). to support the preparers, auditors, regulators and standard setters, the institute of chartered accountants of scotland (2012) elaborated a professional judgement framework for financial reporting. this framework presents the principles of a professional judgement for preparers (knowledge gathering and analysis, assessment of accounting guidance, process for making a judgement, documentation of judgement), auditors (knowledge gathering and analysis, assessment of accounting and auditing guidance, process for assessing and challenging the client’s judgement, documentation of judgement) and regulators (review of financial statements, review of preparer and auditor documentation, decision) and illustrative lists of actions that to undertake in order to apply the principles. in what follows, we present the implications of using human judgment over the information reported by accounting, emphasizing the main aspects, by briefly describing three categories of determinants of relativity and ignoring the anomalies in enachi, botez 34 accounting regulations and the accounting system that could not be discovered and corrected by regulators, entity staff or auditors. at the end of the paper, we present some measures that could be taken in order to limit the distortions of accounting information. the influence of taxation on accounting accounting and taxation exist for different reasons (simon, 2013). they have different objectives, are subject to different rules and serve different purposes (green, 1995, cited by simon, 2013). however, there is an interdependence between accounting and taxation, and in the particular case where the specific regulations of the two branches are developed by the same body, the interdependence is even closer (istrate, 1999). in this paragraph, we focus on the influence of taxation on accounting and try to identify the main tools it uses. for example, according to the fiscal regulations in some countries, the fiscal year is the calendar year, and the taxpayers who have opted, in accordance with the accounting regulations, for a financial year different from the calendar year can choose the fiscal year to correspond to the financial year. such an option will normally lead to different values of the taxable bases and implicitly to different amounts to be paid to the state. even without the existence of such an option, the separation by calendar years of financial years, considered by some authors artificial (pham, 1989, cited by ciumag, 2004), does not, compulsory, have the capacity to ensure the comparability of information in time and space. thus, the balance sheet shows the situation of the assets, liabilities and equity at a given time, and that time may not be representative in the life of the entity. depending on the field that the entity operates (for example, the seasonality of the services provided) we can see completely different values at the end of the financial year compared to those recorded in most other months of the year. pop, fekete and cuzdriorean (2013) found evidence, on behavioral level, that individuals indeed perceive some influence of taxation over accounting, since their choices in practice are fiscal-driven and not accounting driven and this in case of recognition of non-current assets, depreciation, revaluation, provisions. taxation affects accounting because entities, instead of keeping two types of records, one exclusively accounting and one in relation to the state, prefer, for reasons of effort and costs, to keep a single accounting record influenced by taxation (istrate, 2011) in many countries of the world, both in the reflection of different categories of expenses (depreciation, taxes etc.) and in the reflection of the values of some assets, sometimes the latter being the cause of the different reflection of expenses. taxation imposes rules and procedures, sometimes with the possibility of selecting the desired option, but also offers advantages under certain conditions. thus, we find in the fiscal regulations express provisions regarding the depreciation methods that can be applied, by categories of assets, the calculation method of the taxable result, the value added tax rate for different categories of goods or services, the rates related to the state budget contributions, social insurance budget, special funds and the manner of determining the taxable matter in their case etc., the tax rate on the result obtained or income for different categories of entities, tax facilities granted under certain conditions and other similar provisions with influence on the values recorded in accounting. especially since changes in tax regulations occur frequently, we cannot talk about relevant comparisons in time and space, characteristics that must be met in providing information through financial statements. relativity of accounting values: causes, consequences and limitation possibilities 35 accounting practices and their influence on the accounting values in this section of the paper, we bring into discussion the accounting practices, which consist of accounting policies and management decisions with influence on the information provided by accounting. these represent the main way of manipulating accounting information, at the disposal of those who record the events in which the organization is involved. in fact, financial scandals are based on either the discovery of false information or the discovery of the use of techniques to disguise the real situation, known as creative accounting (malciu, 1998). mulford and comiskey (2002) present a classification scheme for the creative accounting practices that includes: recognizing premature or fictitious revenue; aggressive capitalization and extended amortization policies; misreported assets and liabilities; getting creative with the income statements; problems with cash-flow reporting. we can add to this scheme the influence exercised through the explanatory notes to the financial statements. the objectives of creative accounting usually are to meet stakeholder’s expectations, to achieve internal goals, to attract the investors, getting tax incentives, income smoothing and enhancing the market value of shares etc. (khaneja & bhargava, 2017). international accounting standard 8 accounting policies, changes in accounting estimates and errors defines accounting policies as the specific principles, bases, conventions, rules and practices applied by an entity in preparing and presenting financial statements. accounting policies include the options of the managers regarding the accounting variables (malciu, 1999). in a broad sense, the accounting policies refer to (casta and ramond, 2009): the choice (or modification) of evaluation methods relating to annual, consolidated or half-yearly financial statements, and more particularly including the choice of modeling the fair value of assets and liabilities; the choice (or the modification) of the methods of presentation of the annual, consolidated or halfyearly financial statements; determining the volume and degree of aggregation of information published in the financial statements and more particularly in the appendix of annual or consolidated accounts; determining the information published in the management report relating to the annual (or consolidated) accounts as well as in the half-yearly report to the charge of listed companies; determining the date of disclosure of financial information; the voluntary publication of optional financial statements or information relating to the running of the business; the choice (or change) of external auditors; early transition to the international accounting standards board (iasb) or alignment with that of the financial accounting standards board (fasb); the choice of reporting format and performance indicators (net income, operating income, comprehensive income); the very exceptional abandonment of certain fundamental accounting principles, such as the principle of business continuity, or clearly identified normative provisions according to the principle of overriding. in the process of applying accounting policies, management makes several professional judgments (apart from those involving estimates) that can significantly affect the values recognized in the financial statements (feleagă et al, 2008). if, through accounting policies, different selections of appropriate accounting practices are captured in a given regulatory framework, management decisions refer to different operations that are actually performed by the entity in order to avoid legal or organizational boundaries. thus, the main purpose of these operations is to give a different image of the company, even if they do not fundamentally change its situation. (dumitrescu, 2014). enachi, botez 36 malciu (1999) presents some example of accounting practices that consist in management decisions with impact on the result recorded by organizations: leaseback operations; artificial assignment of investment securities; circular transactions; stored production etc. an important problem caused by some of the accounting practices is that different presentation in accounting of similar realities leads by default to the distortion of information at macroeconomic level. having no access to information inside the company, except in very special situations, the external users of the information provided by accounting are subject to real risks when their decision is not well documented starting from possible causes generating distorted information. the professional judgment in forming an opinion on the financial statements the performance criterion of accounting is the fair view, the extent to which it renders the objective reality, through a complete and pertinent information on economic facts and processes, expressible in monetary standard (horomnea et al, 2008). the impartial examination of the fidelity of the information contained mainly in the financial statements of the company is performed through financial audit (horomnea, 2010), a complex activity, which cannot be regulated in detail, cannot being established valid universal recipes because the situations faced by the auditor are very different (dănescu, 2007). thus, the activity of the financial auditor revolves around professional judgment that involves complex professional training, ability, sense of responsibility, independence, professionalism etc. (dănescu, 2007). an audit of financial statements provides a reasonable assurance, which means a high, but not absolute, level of assurance about whether the financial statements, as a whole, are free from material misstatement, whether due to fraud or error (iaasb, 2018). the auditors cannot obtain an absolute assurance, especially because there are inherent limitations of an audit caused by factors such as: the use of sampling; the shortcomings of any accounting and internal control system; the fact that most evidence is persuasive rather than conclusive based on deductions rather than beliefs; the need for the audit to be conducted within a reasonable period of time and at a reasonable cost) and the fact that the opinion is based on professional judgment used in obtaining sufficient appropriate evidence (e.g., decision of nature, timing and extent of the audit procedures) and drawing conclusions based on the evidence obtained (e.g., evaluating the reasonableness of the accounting estimates when preparing the financial statements). thus, the examination made by professional, in order to appreciate the compliance with regulations, can lead to an increased confidence in a more or less faithful image of the financial position, performance and changes in financial position of an organization (enachi & andone, 2015). according to iaasb (2018), the professional judgment represents the application of relevant training, knowledge and experience, within the context provided by auditing, accounting and ethical standards, in making informed decisions about the courses of action that are appropriate in the circumstances of the audit engagement. given the broad intervention of professional judgment, with its subjectivity, the process of auditing financial statements (summary reports, having public character, reflecting the financial position, performance and changes in the financial position of an entity) in order to increase their credibility is affected by a number of factors. relativity of accounting values: causes, consequences and limitation possibilities 37 as grady (1968) sustained, the factors whose combined impact makes it questionable whether the certified public accountant can obtain a fair trial are: 1) it is almost impossible to remove the effect of subsequent events and hindsight and to recreate the environment existing when the examination was made; 2) a lay jury is likely to expect a degree of skill equivalent to infallibility from the cpa; 3) in any suit for damages, where any degree of negligence is found and it is known there is insurance coverage, the jury is likely to be unduly liberal in the measurement of the damages; 4) very few, if any, members of a jury can follow and understand the complex financial transactions and technical testimony presented; 5) where alleged violations of the securities act is involved, burden of proof is shifted to the cpa under the terms of the statute. thus, due to the factors described above, an audit does not constitute a guarantee that the financial reports are free from material misstatement and the entity can continue as a going concern. international standard on auditing 570 going concern presents several events and conditions that may cast significant doubt on the entity’s ability to continue as a going concern and the evaluation of management’s plans for future actions as part of the audit process. the current practice of presenting most of the information over several financial years can facilitate the appreciation of the future, but the direct indication of some prospective information, depending on needs and intentions, supports the process of estimating the future of the financial position, performance and changes in the financial position of the entity, providing to the users, through certification, useful information in making decisions. in this context, the examination of financial reports that contain prospective information involves taking into account additional aspects of those currently addressed. in this regard, isae 3400 the examination of prospective financial information mention that the auditor should obtain sufficient appropriate evidence as to whether: management’s best-estimate assumptions on which the prospective financial information is based are not unreasonable and, in the case of hypothetical assumptions, such assumptions are consistent with the purpose of the information; the prospective financial information is properly prepared on the basis of the assumptions; the prospective financial information is properly presented and all material assumptions are adequately disclosed, including a clear indication as to whether they are best-estimate assumptions or hypothetical assumptions; and the prospective financial information is prepared on a consistent basis with historical financial statements, using appropriate accounting principles. although the opinion of a professional increases the credibility of the financial statements, according to iaasb (2018) the user should not consider this opinion as a guarantee of the future viability of the entity or the efficiency or effectiveness with which management conducted the activities. possible solutions to limit the relativity of accounting values being known the importance of professional judgment in establishing the accounting values, a first solution that should be taken in order to increase the credibility of accounting is to accentuate the importance of principles by adopting an ethical code for the professional accountants and designing a regulatory framework which to be the result of an optimal combination between rules and principles (more difficult to avoid by practitioners even if it involves the widespread use of professional judgment). we must be aware that the use of a more appropriate principle would reduce the need for arbitrary and detailed rules and these do not mean that a enachi, botez 38 principles-based standard is always better than a rules-based standard or that concentration on principles will always lead to less complex rules (nobes, 2005). other solutions aim to reducing the number of alternative accounting processing allowed and reducing the implication of taxation on accounting especially by providing taxable bases and rates applicable to them that are adequate and as stable as possible over time. referring to the work of auditors, we consider very important increasing emphasis on professional skepticism, defined by iaasb (2018) as an attitude that includes the application of a questioning mindset in the context of an appropriate understanding of the entity, its business and the environment in which it operates. in this respect, the auditors should use not only their personal judgments but also some specialized programs in detecting the manipulation of information. other solutions consider rethinking the structure and the content of the financial statements, the only resource available to external users. so, increasing the transparency of the activities unrolled and the results obtained could be made by requesting preparers to include in the financial statements certain non-financial and prospective information, even they cannot be measured in numbers, and formalizing all the components of the financial reports so that to assure that the presentation of relevant information, especially in the explanatory notes, is not avoided. all these measures aim to offer the accounting the possibility of transposing the reality as objective as possible. in order to reduce the risk of being affected in decision-making process, when we base on the information provided by accounting, we need to perform time and space analyzes in order to detect possible deviations from the current trend or unusual values, observe the correlations between information in the financial statements over time (for example, correlations between cash flows and accounting results), additional information provided by entities regarding changes in accounting policies, the intentions and expected evolution of the entity and existing links with other entities (through the participation titles held or family links) that carry out activity in the same field or situated immediately upstream or downstream. conclusions for the unitary judgment of events, at least at local level, although at international level it is much more relevant, and, implicitly, the provision of comparable information in time and space, we must, first of all, appropriately and clearly define the content of accounting regulations and those specific to the audit activity and to reduce, as much as possible, the role of taxation in determining the accounting values. obviously, the quality of professional judgments, determined by a number of internal and external factors, plays a decisive role in ensuring faithful representation of the relevant information in the life of an organization. references casta, j.-f., ramond. o. (2009), politique comptable des entreprises, coordonné par b. colasse. encyclopédie de comptabilité, contrôle de gestion et audit, paris, economica, 1151-1165, available at https://halshs.archives-ouvertes.fr/halshs00679562/document. ciumag, m. 2004, accounting principles and fiscal rules, available at http://mpra.ub.uni-muenchen.de/14963. dănescu, t. (2007), audit financiar: convergenţe între teorie şi practică, bucureşti, relativity of accounting values: causes, consequences and limitation possibilities 39 editura irecson. dumitrescu, a.-s. (2014), contabilitate creative: de la idee la bani: cu exemple practice, bucureşti, editura economică. enachi, m., andone, i. (2015), from instrumentalism to realism in accounting, journal of economic & financial studies, volume 3, number 03, 53-57, usa, lar centre press. feleaga, n., feleagă, l., albu, n., bunea, ş., săcărin, m., coman, n., gîrbină, m.m., gorgan, c., morariu, m.c., diaconu, p. and avram v. (2008), politici şi opţiuni contabile, bucureşti, editura infomega. grady p. (1968, march), realism and professionalism in accounting, new york certified public accountant, volume 38(000003), 179-185, available at http://search.proquest.com.ux4ll8xu6v.useaccesscontrol.com/pqcentral/docview/ 214527606. horomnea, e. (2010), audit financiar. concepte. standarde. norme (ediţie revizuită şi actualizată), iaşi, editura alfa. horomnea, e. (coord), tabără, n., budugan, d., georgescu, i., beţianu, l. (2008), bazele contabilităţii. concepte. modele. aplicaţii, iaşi, editura sedcom libris. iaasb (2018), handbook of international quality control, auditing, review, other assurance, and related services pronouncements, volume i and volume ii, new york, international auditing and assurance standards board. istrate c. (2011), évolutions recentes de la relation entre la comptabilite et la fiscalite en roumanie, comptabilités, économie et société, montpellier, france, working paper, available at: http://hal.archives-ouvertes.fr/docs/00/65/04/68/ pdf/istrate.pdf, consulted at 10.09.2012. istrate, c. (1999), fiscalitate şi contabilitate în cadrul firmei, iaşi, editura polirom. khaneja, s., bhargava, v. (2017), a comprehensive review of literature on creative accounting. international journal of business insights and transformation, volume 10(1), 46-60, available at https://www-proquest-com.am.enformation.ro/scholarly-journals/comprehensive-review-literature-on-creative/ docview/2092823213/se-2?accountid=136549. malciu, l. (1998), cererea şi oferta de informaţii contabile, bucureşti editura economică. malciu, l. (1999), contabilitate creativă, bucureşti, editura economică. mulford, c.w., comiskey, e.e. (2002), the financial numbers game: detecting creative accounting practices, new jersey, john wiley & sons inc. nobes, c.w. (2005), rules-based standards and the lack of principles in accounting. accounting horizons, volume 19, issue 1, 25-34, sarasota, florida, usa, american accounting association. pop, i., fekete, s., cuzdriorean, d.d. (2013), relationship between accounting and taxation in romania: a behavioral analysis, annales universitatis apulensis series oeconomica, volume 15(1). simon, j. (2013), the relationship between accounting and taxation, united kingdom, university of exeter press. the institute of chartered accountants of scotland (2012), a professional judgement framework for financial reporting: an international guide for preparers, auditors, regulators and standard setters, edinburgh, icas. * * * https://www.ifrs.org/issued-standards/list-of-standards/. (2 rânduri libere, 11p) studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 65 particular aspects regarding entrepreneur and entrepreneurial culture catalin drob “vasile alecsandri” university of bacau e-mail: catad@ub abstract the goal of this article is to emphasize the main aspects which characterize the notions of entrepreneur, entrepreneurship and entrepreneurial culture. the notion of entrepreneur has been introduced in the economic literature since the late seventeenth century. entrepreneurial culture is a newly concept that has been introduced in the economic literature since the 60s of last century. entrepreneurial culture is a complex notion that refers to values, beliefs and attitudes shared in a society, which characterize entrepreneurial lifestyle. also, this paper contains a study case, which consists in presentation and interpretation of the responses to a questionnaire regarding specific aspects of the entrepreneurship and entrepreneurial culture. the responses to this questionnaire show, among others, the student’s interest for business and the entrepreneurial values which can contribute to business success. keywords entrepreneur; entrepreneurial culture; students; economic development jel classification l26 1. general consideration regarding entrepreneur, entrepreneurship and entrepreneurial culture in the economic theory, were proposed, along time, several definitions regarding the concept of entrepreneur. initially, this notion has been used in the economic theory to describe the founder of a business enterprise. richard cantillon (1680-1734) was considered the first economist who used the term of entrepreneur. in the economic theory, the richard cantillon's contribution regarding this term is that he argues that the entrepreneurial function is manifested in the economic system both at micro and macroeconomic level. jean-baptiste say (1767-1832) was another great economist who contributed to introduce the term of entrepreneur in the economic theory. both r. cantillon and j.b. say considered that entrepreneurs are "risk-takers" because they risk investing their own money. in the early twentieth century, joseph schumpeter was the one who gave a new meaning to the term of entrepreneur. in the schumpeter's view, the entrepreneur is a man of action who has the courage, vision, creative spirit and ability to create something new. also, schumpeter highlighted the importance and the role of entrepreneurs in the economic development of a country. at the end of the twentieth century, peter drucker has proposed a new approach concerning entrepreneurs and entrepreneurship based on the theories of j.b. say and j. schumpeter regarding the entrepreneur. in the drucker's view, the entrepreneur is the person which seeking change, reacts to it and exploits it as an opportunity. entrepreneurs realizes the change through the innovation. particular aspects regarding entrepreneur and entrepreneurial culture 66 list of the economists who have approached the problematic of the entrepreneur and of the entrepreneurship is very long. among the personalities who have made contributions to the development of economic theory in this area we can enumerate on f. h. knight, m. weber, l. walras and i.m. kirzner. but what is the entrepreneurship? entrepreneurship can be defined as a behavioral characteristic of the entrepreneur and, also, as a process. as stated by the commission of the european communities (2003), the entrepreneurship is the mindset and process to create and develop economic activity by blending risk-taking, creativity and/or innovation with sound management, within a new or an existing organization. a relatively new term that relates to entrepreneurs and entrepreneurship is the entrepreneurial culture. entrepreneurial culture can be considered a subtype of culture oriented towards entrepreneurship. as stated by wong (2014), entrepreneurial culture can be defined as a set of values, beliefs and attitudes shared within an organization or a society and which characterizes entrepreneurial lifestyle. the attributes and characteristics entrepreneurial culture arising from the definition of the entrepreneur and of the entrepreneurship. thus, among the entrepreneurial culture characteristics we can include: encouraging risk; tolerating failure; promoting innovation product encourage the improvement and continuous change; vision and passion for business etc. many authors who studied the relation between entrepreneurship and economic development have provided empirical evidences which shows that there is strong and positive relation between entrepreneurship and economic development. also, as stated by beugelsdijk (2007) the entrepreneurial culture is related to economic growth. 2. study about the student’s vision regarding entrepreneurs and entrepreneurial culture the objective of this research was to shows the students' interest regarding development an own business and the to identify the true values who should characterize an entrepreneur and an authentic entrepreneurial culture. the method used in this article is based on a questionnaire applied on 200 students of the “vasile alecsandri” university of bacau, engineering faculty, who are in the last year of study. the questionnaire included the following questions: 1. are you interested in developing your own business? a) yes; b) no; c) i don’t know. 2. when do you think that it's time to open a business? a) during the faculty; b) immediately after the graduation of the faculty; c) after gaining experience in business/work; d) when will appear a business opportunity; e) when i will have enough capital. 3. what would the reasons for which you would open a business? a) financial independence; b) personal fulfillment; c) chance to implement personal ideas; d) the possibility of being own boss. 4. in your opinion, which are the main factors that contribute to business success? a) vision; b) risk-taking; c) identification and exploit of opportunities; d) business ethics; e) motivation; f) passion; g) enthusiasm; h) chance; i) perseverance; j) innovation. 5. in your opinion, which are the main obstacles to opening your own business? a) lack of capital; b) the uncertainty of the economic environment; c) fear of failure; d) excessive bureaucracy; e) fierce competition in the business; f) lack of opportunities/business idea; g) lack of entrepreneurial skills. drob 67 6. which do you think are the main risks arising from opening a business? a) possibility to record a professional failure; b) possibility to record a personal failure; c) the possibility of losing everything (property, family etc.); d) neglecting the family in the detriment of business. 7. in which measure do you thing that your faculty prepares you to become an entrepreneur? a) in a large extent; b) in a medium extent; c) in a lesser extent. 3. data analysis at the first question (are you interested in developing your own business?) 79% of the students questioned have responded that are interested in developing a small business and only 4% have responded that are not interested in developing a business. figure 1. student’s interest in developing a business source: student's questionnaire responses (question no.1) at the second question (when do you think that it's time to open a business?) the students questioned have responded as follows: 3% of the students questioned have chosen the answer option “a” (during the faculty); 12% of the students questioned have chosen the answer option “b” (immediately after the graduation of the faculty; 50% of the students questioned have chosen the answer option “c” (after gaining experience in business/work); 25% of the students questioned have chosen the answer option “d” (when will appear a business opportunity); 10% of the students questioned have chosen the answer option “e” (when i will have enough capital). at the third question the students questioned have responded that financial independence is the main reason for they would open a business (67% of the students questioned) followed by the chance to implement personal ideas (41% of the students questioned) and the personal fulfillment (35% of the students questioned). at the fourth question the students questioned have responded that the main factors that contribute to business success are followings: yes 79% no 4% i already have my own business 6% i don’t know 11% are you interested in developing your own business? particular aspects regarding entrepreneur and entrepreneurial culture 68 motivation (51% of the students questioned); vision (40% of the students questioned); passion (38% of the students questioned); identification and exploit of opportunities (36% of the students questioned); risk-taking (34% of the students questioned); perseverance (26% of the students questioned); chance (19% of the students questioned); innovation (16% of the students questioned) etc. figure 2. main factors that contribute to business success source: student's questionnaire responses (question no.4) at the fifth question the students questioned have responded that the main obstacles to opening their own business are followings: lack of capital (77% of the students questioned); fear of failure (48% of the students questioned); excessive bureaucracy (36% of the students questioned); fierce competition in the business (33% of the students questioned); the uncertainty of the economic environment (31% of the students questioned); lack of entrepreneurial skills (25% of the students questioned); lack of opportunities / business idea (15% of the students questioned). 51% 40% 38% 36% 34% 26% 19% 16% 0% 10% 20% 30% 40% 50% 60% motivation vision passion identification and exploit of opportunities risk-taking perseverance chance innovation which are the main factors that contribute to business success? drob 69 figure 3. main obstacles to opening a business source: student's questionnaire responses (question no.5) at the sixth question the students questioned have responded that the main risks regarding to open a business are followings: possibility to record a professional failure (76% of the students questioned); possibility of losing everything (43% of the students questioned); neglecting the family in the detriment of business (29% of the students questioned); possibility to record a personal failure (22% of the students questioned). at the last question the students have responded that during faculty they were prepared to become entrepreneurs in a large and medium extent (80% of the students questioned) and in a lesser extent (just 20% of the students questioned). 4. conclusions as stated by berger (1991), entrepreneurship and entrepreneurial culture are closely related to the economic development of a country. increasing the numbers of entrepreneurs and the development of the entrepreneurial culture contribute to economic development and to prosperity of the country. also, entrepreneurship contributes to social wealth by creating new markets, new industries, new jobs and so on. the present study highlights the fact that among future graduates of the “vasile alecsandri” university of bacau, engineering faculty there is a great desire to become entrepreneurs and to succeed as entrepreneurs (79% of the students questioned have responded that are interested in developing a small business). in the opinion of 50% of respondents, this intent to initiate and develop a business will be taken into account, mainly, after gaining experience in work. in the view of future 77% 48% 36% 33% 31% 25% 15% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% which are the main obstacles to opening your own business? particular aspects regarding entrepreneur and entrepreneurial culture 70 graduates, to succeed in a business, the entrepreneur must have in among others, motivation, vision and passion (in this order). even though there are many barriers to business success (in particular, lack of capital, fear of failure, excessive bureaucracy etc.) and many risks (especially of professional failure etc.) our students are convinced that knowledge acquired in faculty will help them to become successful entrepreneurs. in this context, the role of the professors in the universities becomes more and more important: to train the specialists of tomorrow and, in the same time, to form the future entrepreneurs. as stated by the development of a true entrepreneurial culture among current students will have beneficial effects in the future in terms of their success in the business field, and also in terms of overall development of the national economy. references berger, b. (1991), the culture of entrepreneurship, institute for contemporary studies, san francisco, california. beugelsdijk, s. (2007), entrepreneurial culture, regional innovativeness and economic growth, journal of evolutionary economics, vol. 17, issue 2, p. 187-210. commission of the european communities (2003), green paper entrepreneurship in europe, enterprise publications, brussels, available at: http://ec.europa.eu/invest-in research/pdf/download_en/ entrepreneurship_ europe.pdf tong, x.f., tong, d.y.k., loy, l.c. (2011), factors influencing entrepreneurial intention among university students, international journal of social sciences and humanity studies, vol 3, no 1, p. 487-496, available at: http://www.sobiad.org/ejournals/journal_ijss/arhieves/2011_1/xue_fa_tong.pdf wong, matthew a. (2014) entrepreneurial culture: developing a theoretical construct and its measurement, university of western ontario electronic thesis and dissertation repository, paper 2138, available at: http://ir.lib.uwo.ca/cgi/viewcontent.cgi?article=3435&context=etd. http://ec.europa.eu/invest-in%20research/pdf/download_en/%20entrepreneurship_%20europe.pdf http://ec.europa.eu/invest-in%20research/pdf/download_en/%20entrepreneurship_%20europe.pdf (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 22, 2015 http://sceco.ub.ro 7 personal bankruptcy and the romanian realities mihaela condrache mihaelacondurache79@yahoo.com liviana andreea nimineţ “vasile alecsandri” university of bacau liviananiminet@yahoo.com abstract bankruptcy is defined as the legal situation in which an individual, a company or an institution cannot meet outstanding liabilities, which are superior in value compared to available assets. personal bankruptcy refers to the situation described above in the case of individuals. this highly important legal and economic institution was long ago settled in the united states of america, united kingdom, france, germany, japan, and recently in former communist countries such as poland, latvia, estonia, and lithuania, existing throughout the eu, except for romania, bulgaria and hungary. in december 2015, in romania, the personal bankruptcy law is to come into force and this article focuses on the main aspects of the three steps procedure comprised in it as well as on the advantages and disadvantages from all involved parts perspective, that is: individual debtors, banks as creditors and state institutions as third parties highlighting the main changes that are to happen both for individuals as well as for the society as a whole. keywords personal bankruptcy; insolvency; legal entities; debtor; creditor jel classification g33; k35 1. introduction bankruptcy (broken bank letter) is the legal situation in which an individual, company or institution (also called legal entities) cannot meet due payments (outstanding liabilities), which are superior in value compared to available resources (assets). in romania the core law for bankruptcy is the insolvency code, in force since the mid of 2014 which contains provisions to ensure a fluent insolvency procedure. this code created the framework for granting financial insolvency for companies and clarifies some aspects of ongoing contracts of an insolvent company. nevertheless the code comprises regulations regarding the reorganization plan. law no. 85/2014 on insolvency proceedings and insolvency prevention is an attempt to unify the regulation of procedures which were before contained in various laws. the code means a compact law, which contains provisions that permit a fluent insolvency procedure and also improve amicable settlement of pre-insolvency proceedings such as the preventive concordat or the ad hoc mandate and arrangement . the new insolvency code specifies the simplified procedure as a procedure whereby the insolvent debtor might go straight into bankruptcy proceedings, either with the insolvency procedure or after an observation period of maximum 20 days. this simplified procedure applies to insolvent debtors who fall into one of these categories: professional individuals subject to registration in the personal bankruptcy and the romanian realities 8 trade register, except those exercising liberal professions; family business, family business members; instruments of incorporation or accounting documents cannot be found; the administrator cannot be found; headquarters / professional does not exist or does not match the address in the trade register; voluntarily dissolved legal persons, judicial or law before drawing application, even if the liquidator has not been appointed or, even called the mention regarding the appointment has not been entered in the trade register; borrowers who have declared their intention by application of bankruptcy; any specific person which had not obtained the law required authorization to operate an enterprise. 2. personal bankruptcy general overlook like the companies, people can also give themselves bankrupt. in the civilized world this is a settled law provision. personal bankruptcy has a long history in the us, uk, france, germany, japan, and, a more recent one in former communist countries such as poland, latvia, estonia, lithuania (2013). in fact it exists throughout the eu, except for romania, bulgaria and hungary where it may, however, soon come to live. a person may enter bankruptcy / insolvency of its income can no longer satisfy creditors. the debtor may ask for the court protection and the court would consider whether the bankruptcy is excusable or not. the debtor shall be presented before the court to be declared insolvent, at his request or at the request of creditors. after being declared insolvent the debtor can propose a plan to creditor and the debt will be paid under the supervision of a trustee and a periodic control of the court, or is declared bankrupt. there are three steps involved in this procedure: a 90 days observation period, personal insolvency and finally bankruptcy. 3. romanian perspective on personal bankruptcy law no. 151/2015 on insolvency individuals was published in the official monitor on 26 june 2015 and will come into force in six months, december 26. the normative act was promulgated by president klaus johannis in june 18, after being adopted by deputies. the final vote was in 20 may with 309 votes "for", 0 "against" and 3 "abstentions". in december 2014, the bill passed tacit the senate. the new law provides new balanced arrangements so that not to favor any debtor nor creditor, but to offer a real support of all romanians of good faith who were indebted not by their fault but because they got into financial trouble. the main advantages of this law are: • any foreclosure started is suspended once the insolvency proceedings for individuals begin • the accumulation of interest and penalties for overdue payment are inhibited • all receivables become liquid and due • all unilateral acts of the debtor have no longer effects • ensures a balance between the interests of individual debtors and those of creditors the key provision of the law is that it establishes legal procedures designed to rectify the financial situation of the individual debtor in good faith, covering a larger measure of its liabilities and "discharge of debts" of the concerned individuals. essentially, an individual debtor is considered insolvent when its assets are characterized by insufficient cash funds available to pay outstanding (overdue) debts. insolvency of an condrache, nimineț 9 individual debtor is presumed by law to exist if after passing a period of 90 days from the due date of the obligations it has not paid its debts to one or more creditors. the new regulation procedures will apply to individuals, except those that manage a company, independent activities or freelancers. law no. 151/2015 covered three insolvency levels: • insolvency proceedings on a debt repayment plan; • insolvency proceedings based on the liquidation of assets; • simplified insolvency procedure. these procedures apply depending on reliability and depending on the results obtained by previous procedure. at this point a question arises: what conditions must be met to apply for personal bankruptcy? law no. 151/2015 establishes that the insolvency of the debtor's assets is that state which is characterized by insufficient cash funds available to pay debts as they become due. the insolvency is assumed after passing a 90 days period since the due date in which the debtor has not paid the debt to one or more creditors. 4. law addressability and procedure romanian personal insolvency law aim individuals of good faith, whose debt resulting from an activity that aims to meet a personal need, such as from utility providers, delays in the payment of bank loan contracted to purchase a service or product staff and not a business that aims to generate profit. however, the law does not clearly define what a borrower in good faith is, but make a list of debtors who can not benefit from this procedure. among the reasons that may prevent an individual to enter insolvency are the existence of convictions for various offenses, preparation of fraudulent or overly generous acts that have diminished its wealth, failure to submit the efforts to find a job a.s.o. the new provisions will apply to individual debtor who: • domicile, residence or habitual residence for at least six months prior to application in romania; • is insolvent and there is a reasonable likelihood regain, over a period of 12 months, able to perform its obligations as contracted, while maintaining a standard of living reasonably for himself and for the people it has dependents; 1 • the total amount of its obligations due is at least equal to the threshold value (threshold value represents the minimum amount of outstanding debts of the debtor required to be filed for the opening of insolvency proceedings on the basis of the plan of debt repayment or procedure by judicial insolvency liquidation of assets; this is 15 minimum wages). individuals insolvency can be solved in three ways: on the basis of debt repayment plan, the liquidation of assets or the simplified procedure. 4.1. insolvency based on recovery plan liabilities in case of a debtor believed to be insolvent (because it lacks cash to pay due debts state insolvency can be taken into account if payment term debt was exceeded by more than 90 days), but its financial situation is not irreparably compromised, the commission may request the opening of insolvency based on debt repayment plan, which is an administrative and not a judicial procedura. in this case, the minimum 1 reasonable probability is estimated by considering the total amount of obligations related to revenues or forecasted to be realized given the level of training and expertise of the debtor and also the traceable assets in his possession personal bankruptcy and the romanian realities 10 debt must total 15 minimum wages (the law does not specify net average salaries). the application for opening insolvency procedure is public and includes the reasons that caused the situation, the debts, the prior initiated procedures to negotiate rescheduling debt, the marital and profesional status, the amount of revenues collected on the past three years as well as the expected revenues for the next three years, debtors assets, bank accounts, amounts recovered from debtors, litigations in progress or completed, the existence of convictions for tax evasions or false. the application will have attached the evidence of occupational status employed / unemployed, evidence that was not fired for reasons that may be charged and that he made every effort to obtain a job, the documents proving income and tax returns for the past three years, an extract from the judicial record and tax record to date, a report to the credit bureau and a proposed repayment plan. after analyzing the request, the insolvency application may either be accepted in order to open the insolvency proceedings based on a plan, or may be rejected and noted that the financial situation of the debtor is irremediably compromised, in which case, the court may grant insolvency proceedings through liquidation of assets, or in simplified form, as appropriate. effects of opening insolvency proceedings based on repayment plan: • provisionally suspend foreclosures started, for not more than three months, unless the court decides to extend this period if such debtor's financial situation would become hopelessly compromised; • an administrator will be appointed for the procedure. based on data provided by informing creditors and debtors, debts table will be drawn; • the debtor, with the insolvency administrator will develop a debt repayment plan, which proposes acquittal. share coverage of debts by repayment plan must be higher than the share of coverage could be achieved by liquidating the assets of the debtor. a series of rescheduled debts cannot be reduced or removed in insolvency proceedings, such as legal or conventional maintenance obligations or liabilities resulting from criminal liability and the contravention; • the duration of the plan is five years, extendable by another year; insolvency commission will assess the feasibility of the plan. the plan is approved if creditors representing 50% of the total value of receivables and 30% of the debts that benefit causes preference voted in favor; • in case the repayment plan is not approved by creditors, the debtor may request the competent court to acknowledge it. thus, the court has the right to override the vote of creditors in case assessed that these were against unreasonably share of debt coverage superior to that proposed in the plan that would be achieved through liquidation; • upon approval of the repayment plan all enforcement measures for the realization of receivables, runny interest, penalties, delay penalties etc., except receivables benefiting causes of preference are suspended; • institutions or companies with insolvent person has signed contracts will not be entitled to terminate ongoing contracts by the opening of insolvency proceedings; • the debtor is obliged to cooperate with the commission and with the insolvency receiver and communicate any information on its financial condition; must be subject to surveillance receiver in relation to all activities; it is required to prepare quarterly progress reports to the plan; is obliged to conduct a legal activity producing income; • in the case of not respecting the plan, or that the debtor does not pay its current debts based on closing procedure can be initiated a liquidation of assets plan condrache, nimineț 11 4.2. insolvency through asset liquidation proceeding insolvency through asset liquidation procedure can be requested by the debtor, directly, where "financial situation is irremediably compromised". the situation is considered irreversible compromised after being passed through two filters: subjective, and that of the debtor's bankruptcy judge. a clearer definition of the terms could avoid an uneven court practice. creditors may request the opening of the liquidation of assets when the procedure based on a plan cannot be carried out. once the insolvency court upheld the liquidation of assets, suspended foreclosures and individual debtor is prohibited from using the assets and the income that can be liquidated. carrying the insolvency proceedings through liquidation of assets involves: • preparing the final table. the liquidator will ask creditors to submit, within 30 days of the initiation, information on the amount of the debt and the market value of the asset which is guaranteed. the liquidator is obliged to prepare the preliminary table of receivables within 15 days of receipt of the notice. • inventory of assets of the debtor. within 30 days of the opening of proceedings, the liquidator will make the inventory of assets of the debtor. • liquidation of the assets. the deal liquidator sells the assets, which will conclude on behalf of the debtor, to sales. the goods are sold free of encumbrances. if, although they have made every effort the liquidator failed to capitalize on the good in two years, lenders may become its owners for liabilities. • termination and release of liability. after the goods have been recovered and the proceeds were distributed to creditors, the liquidator shall prepare a final report. within 30 days of when it becomes final, the court pronounces the closing of procedure and determines how debtor revenues may be used to cover liabilities, after closing procedure. • issuance of debt remaining waste is covered by debt cancellation during post-closing procedure. according to article 72, the debtor will be released from liability if after three years from the closing date of the procedure at least 50% of the total receivables is covered, or after 5 years 40%, and so on. 4.3. the simplified procedure insolvency insolvency simplified procedure can be accessed by an individual if the total amount of its debt is not more than 10 minimum wages, has no assets or income tracking and has over the standard retirement age or has lost total or at least half of the working capacity. insolvency commission will review its application and if it satisfies the conditions will be submitted to the court. from the date of the final judgment shall suspend all enforcement measures, the flow of interest, calculating penalties and so on. the debtor must, since the opening of proceedings to pay their current debts on time, not more loans, report annually to the board of insolvency on the situation of its property or if extra income over ½ of the minimum wage economy front said at the time the application for insolvency, insolvency should notify the commission if inherits her donates or receives goods or services worth more than minimum wage. 5. law limits not all borrowers can benefit from the application of the new law. law. 151/2015 establishes that it regulates procedures will not apply to the debtor: • in the case which has been closed for reasons that are imputable to an insolvency procedure based on debt repayment plan, a legal procedure of insolvency by personal bankruptcy and the romanian realities 12 liquidation of assets or a simplified insolvency procedure more than 5 years prior to the formulation of a new application to open insolvency proceedings; • who has been sentenced for an offense of tax evasion, forgery of a crime or an intentional crime against property by disregarding confidence; • who was fired in the last 2 years for reasons attributable to him; • that, although fit to work without a job or other source of income and not filed reasonable diligence needed to find a job or refused unreasonably, a job proposed by either a other income generating activities; • new debt that has accumulated through voluptuary expenses while he knew or should have known that it is insolvent; • that caused or facilitated reaching insolvent, with intent or gross negligence. shall be presumed to have had this effect: contracting in the last six months before the application to open insolvency proceedings, the debts that represent at least 25% of the total liabilities, excluding liabilities excluded; • take over the last three years before the application, the undue burden in relation to its state patrimony, the benefits they get from the contract or to all the circumstances that have contributed significantly to the failure of the debtor to pay its debts, other than those caused by people who contracted it so; • performance in the last three years before the application of certain preferential payments, which have contributed significantly to reducing the amount available to pay other debts; • transfer in the last three years before the application, goods or assets or heritage values of another natural or legal person while he knew or should have known that through these transfers will reach insolvent; • termination of an employment contract by mutual consent or by resignation last six months before the application initiating proceedings; • another insolvency procedure opened before the application for opening insolvency procedure under law 151/2015 6. conclusions experts believe that the insolvency law violates the right of individuals’ free access to court. insolvency law has also some gaps that will aggravate its application. one is the establishment of committees of insolvency, with complex components, but without any official of the creditor, the insolvency commission is also invested with powers of decision, control and surveillance of the individual's or administrator's insolvency proceedings, which will bear real difficulty in practice. another problem posed by the law in its current form is violation of the right of free access to court. in some cases, the commission acts as a court of insolvency itself without giving the person the opportunity to challenge the measure in court. also, the insolvency administrator is appointed by the board of insolvency random from among the insolvency practitioners, bailiffs, lawyers or notaries public, listed as the administrators and liquidators for insolvency proceedings of individuals. enrollment in this special list will be made only after an examination organized by each professional body, but are automatically included bailiffs and insolvency practitioners with a length of over five years expertise. this will create a discretionary treatment between lawyers and notaries that must express willingness to be included on the special list of insolvency administrators and insolvency practitioners or bailiffs with an expertise bigger than five years, which will be automatically included. the law imposes a number of duties for liquidators without them to be detailed in any way. for example, the liquidator may request denunciation condrache, nimineț 13 of contracts concluded by the debtor. this law complements law no 85/2014 on insolvency proceedings, which regulates a special procedure allowing the receiver to terminate the contract within 3 months from the initiation to maximize debtor's property. instead, the new rules are completed only with the civil code, which does not allow denunciation unless a clause inserted in the contract prior to termination, and the civil procedure code, which governs this institution at all. in this situation, the liquidators would be unable to fulfill their obligations without clarifying the duties limitations. plain said, personal bankruptcy reffers to a debtor who has to pay the bank a rate that can no longer afford (low income, unemployment, disease, growth rate) may enter into a plan of reorganization to pay a certain amount monthly for three. nevertheless, call for bankruptcy is a very serious thing for the borrower and should be avoided. in case of bankruptcy, the customer loses his house and other properties dispensable. that happens now only in the case of enforcement, except that now, if the collateral / assets made not cover the debt, the debtor will still have to pay the bank the difference, that will remain embarrassed for many years, perhaps decades, no chance resorting to a loan, credit card etc. let us think of the sale value of a home now compared to the glory years of the real estate market, when houses were not only expensive but also overvalued by real estate appraisers. on average, prices have fallen by 50% from the peak, and if the guarantee is auction sold, the debtor is good by paying for the difference, plus interest and fees. that means that for many years the debtor is under debt and all the declared income are tracked and the bank has the right of them. this is why some choose to hide their income and go to gray economy affecting not only the economic side of life but also the social one. with the bankruptcy of individuals approved, the debtor has a new start. he'll lose his home but will not be prosecuted for credit difference if it's in danger, can stay in his house for a while. for banks, the advantages are that, beyond the fact that they may require insolvency of the debtor, they can unleash their provisions made for bad loans as a result of the bankruptcy debtor. thus, the pressure on bank balance sheets, because the money trapped provisions are very expensive. however, banks worry that romanians will rush to declare bankruptcy in order not to pay rates on credit and that the law means nothing but a new method by which debtor could and would understand to escape obligations. romanian bankers have expressed opposition to this law project ever since the beginnings. last update: given that none of the previous conditions needed for the law implementation weren’t met, the personal bankruptcy law is to come into force since the end of 2016, which is a year later then originally planned. references government resolution regarding the methodology for applying the law no. 151/2015 law no 151/2015 regarding the personal insolvency procedure nimineţ, liviana, (2007), the preventive concordata time adjusted institution, the 2nd economy transdisciplinarity cognition bulletin nimineţ, liviana, (2015), a humanizing economic approach on competition policy or how the behavioral economics blends with “traditional economics”, studies and scientific researches. economic edition, issue 21, pp 32-37 r.m., rosu, c.m., mihailescu, g.d., petcu (2015), falimentul si lichidarea, bucuresti, universul juridic, studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 7 the "e triangle": employment, employee and employer in the european union liviana andreea nimineţ “vasile alecsandri” university of bacau liviananiminet@yahoo.com abstract one of the biggest forces of the european union is its people, people living and working within this union. this stands not only for the european union but for every state, as it is well known that people are the ones that can make a state great or poor. for this reason, the matters regarding labor are a continuous concern both for european union common institutions as well as for every individual state of the european union. the main interest, on both sides, is to ensure the best for every part involved in labor process because this means, in the end, added value for everyone. the article focuses on the realities as well as on the expectations regarding the labor field highlighting the most preeminent aspects of the so called "e triangle": employment, employee and employer starting with the most needed definition for each and every one of the above going towards even to proposing remedies for the "spots" needing improvement. keywords employment; employee; employer; labor; european union jel classification j08; k31 introduction employee is generally defined as “an individual who works part-time or full-time under a contract of employment, whether oral or written, express or implied, and has recognized rights and duties. also called worker.” while the employer is a “legal entity that controls and directs a servant or worker under an express or implied contract of employment and pays (or is obligated to pay) him or her salary or wages in compensation”. employment, on the other hand, has more meanings: “1 an act or instance of employing someone or something; 2 the state of being employed; 3 an occupation by which a person earns a living; work; business. 4 the total number of people gainfully employed or working. 5 an activity or the like that occupies a person's time”. although all of the above definitions are linguistically correct none of them comprises the true dimensions and importance of these three words. no matter where we stand everything revolves around the “e triangle” because, virtually it all comes done to work. employment, employee and employer matter importance was recognized by most of the states. european union has developed, back in 1997, a strategy called the european employment strategy (ees). it establishes a set of common objectives and targets for employment policy and mainly aims to create more and better jobs throughout the eu. the "e triangle": employment, employee and employer in the european union 8 employment matters – european union vision employment issues are a continuous concern for the european union, as we stated. now it is visible in the europe 2020 growth strategy whilst being implemented through the european semester, the process promoting close policy coordination of eu member states and eu institutions. on a closer look, the implementation of the ees (supported by the work of the employment committee) mainly supposes four steps of the european semester:  employment guidelines are priorities and targets for employment policies that are first proposed by the commission, then agreed by national governments and finally, adopted by the eu council.  the joint employment report (jer) is based on three important milestones: the assessment of the employment situation in europe; the implementation of the employment guidelines and an assessment of the scoreboard of key employment and social indicators. jer is published by commission and then adopted by the eu council.  national reform programmers (nrps) are submitted by national governments and afterwards analyzed by the commission for compliance with europe 2020.  based on the assessment of the nrps the commission publishes a series of country reports, both for analyzing member states' economic policies and also for issuing specific recommendations for each member state. the employment package this package was launched in april 2012 as a set of policy documents looking into how eu employment policies interact with a number of other policy areas all with the aim of smart, sustainable and inclusive growth. it identifies the eu's biggest job potential areas and the most effective ways for eu countries to create more jobs by proposing measures that target three directions: supporting job creation; restoring the dynamics of labor markets and improving eu government. job creation is supported by: stepping up job creation across the economy; reducing the tax on labor while ensuring fiscal sustainability; promoting and supporting self employment, social enterprises and business start-ups; transforming informal or undeclared work into regular employment; boosting 'take home' pay; modernizing wage-setting systems to align wages with productivity developments; harnessing the potential of job-rich sectors: ict, green economy, healthcare; mobilizing eu funds for job creation by european social fund. restoring the dynamics of labor markets is ensured mainly by reforming labor markets. this means encouraging companies' internal flexibility to protect jobs in crisis times; encouraging decent and sustainable wages; making job transitions pay; reducing the labor market segmentation between those in precarious employment and those on more stable employment; anticipating economic restructuring; developing lifelong learning and active labor market policies; delivering youth opportunities and the youth employment package (see also youth unemployment analysis and youth niminet 9 action teams); reinforcing social dialogue and public employment services; investing in skills and in the synergy between the worlds of education and work. improving eu governance mostly means: reinforcing coordination and multilateral surveillance in employment policy and strengthening the link between employment policies and relevant financial instruments. long term unemploymentthree key steps one of the key employment challenges is addressing long-term. the european commission is stepping up supporting member states by giving them more specific policy guidelines. the commission has identified three key steps for dealing with long term unemployment: 1. encouraging the registration of long-term unemployed with an employment service; 2. providing each registered long-term unemployed with an individual in-depth assessment to identify their needs and potential at the very latest at 18 months of unemployment; 3. offering a job integration agreement to all registered long-term unemployed at the very latest at 18 months. simplified access to support will lead to simplified and better access to support for those that are out of work for long periods of time. the job integration agreement means a tailor-made plan that is meant to bring the long-term unemployed back to work. it can include, given the existing services in each member state one or many from the following: mentoring, help with the job search, further education and training, support for housing, transport, child and care services or rehabilitation. every long-term unemployed will have a single point of contact for accessing this support. member states are involved in an active commitment and partnership with employers, who should be more dedicated to finding a pathway back to work for the long-term unemployed. labor lawthe big picture labor law defines one’s rights and obligations as workers and employers. eu labor law addresses two main areas:  working conditions such as working hours, part-time and fixed-term work, posting of workers, and so on;  informing and consulting workers about collective redundancies, transfers of companies, and so on. the main objectives of eu policies and law on labor are to:  achieve high employment as well as strong social protection,  improve the living and working conditions,  protect social cohesion. from the very preamble of the treaty on the functioning of the eu is settled the eu aim: to promote social progress and improve the living and working conditions of the peoples of europe. on what labor law is concerned, the eu encourages policy initiatives of individual eu countries by setting minimum standards. in accordance with the article 153 of the the "e triangle": employment, employee and employer in the european union 10 treaty eu adopts laws (directives) that establish minimum requirements for working and employment conditions, informing and consulting workers. besides the directives, individual eu countries are free to provide higher levels of protection if they wish to. let us take an example: european working time directive entitles workers to 20 days' annual paid leave but many countries (romania not included) have opted for a more generous right to the benefit of workers. the eu adopts directives which member countries incorporate in national law and implement. this means that the national authorities (labor inspectorates and courts, for example) that enforce the rules. when facing a dispute before a national court that raises a question of how to interpret an eu directive, the court can refer the issue to the court of justice of the eu. the european court gives afterwards the national court the answers it needs to resolve the dispute. the commission makes sure that eu directives are incorporated into national law and ensures the correct implementation of the rules by a through systematic monitoring. the infringement procedure is used by the eu commission whenever the commission considers that an eu country has not incorporated a directive into national law correctly. this way, commission ensures that all the rights set out in the directives are available in national law. still, the commission can’t procure redeeming for individual citizens (i.e. compensate damages or set a situation right) this can be done only by the competent national authorities. with over 240 million workers in the european union, eu labor law rights benefit directly a large numbers of citizens and have a tremendous positive impact on one of the most important and tangible areas of their daily lives. eu labor law also benefits employers and society as a whole by: providing a clear framework of rights and obligations in the workplace; protecting the health of the workforce; promoting sustainable economic growth. furthermore, eu labor law goes hand in hand with the single market. the free flow of goods, services, capital and, not at least, workers needs to be accompanied by labor law rules, that ensures fair competition between countries and businesses based on the strength of their products and not on lowering labor law standards. eu labor law principles fair treatment means equal opportunities and is a basic right in the european union. this mean that is illegal to discriminate because of a person's sex, age, disability, ethnic or racial origin, religion, belief or sexual orientation. laws for equal rights between women and men have existed since the very early days of the european community and since 1970s a total of 13 pieces of legislation have been adopted with the aim of ensuring women and men fair and equal treatment at work. these laws cover a range of areas including equal treatment when apply for a job, equal treatment at work, protection of pregnant workers and breastfeeding mothers, and rights to maternity leave and parental leave. sex discrimination is not the only discrimination form and in 2000 the new eu legislation prohibits to discriminate against someone because of their:  racial and ethnic origin  religion and belief  disability  sexual orientation  age niminet 11 these five areas of discrimination, together with gender discrimination, are included in the amsterdam treaty of the european union as areas where the eu can act to prevent discrimination. of course discrimination can occur for other reasons, such as because a person marital statute ( is married or not), because of their income level, because of where they live. discrimination can also happen because of a mix of different reasons, such as someone's age and their sex (for instance an older woman might be particularly vulnerable to unfair treatment in the jobs market). the laws to protect people against discrimination because of their racial and ethnic origin (for example their black skin color or their roma origin) cover not only employment but other areas of daily life where unfair treatment can occur, such as in schools, housing, health care or access to good and services, such unfair treatment in shops, restaurants, hotels etc. all countries in the eu are obliged to take these equality rules on board. countries joining the eu also have to comply with these rules. eu equal treatment legislation sets out minimum levels of protection that apply to everyone living and working in the european union. countries can go further and adopt even stronger legal measures. flexicurity in eu legislation is vital in the fight for equality but nowadays eu needs to do more. this is why the european union is supporting a range of measures to combat discrimination, from funding projects, to carrying out research to supporting awareness-raising and information campaigns. flexicurity is an integrated strategy for enhancing, simultaneously, flexibility and security in the labor market. it attempts to reconcile employers' need for a flexible workforce with workers' need for security – confidence that they will not face long periods of unemployment. common principles of flexicurity mean working with national governments, social partners in order to determine how countries can implement them through four components:1. flexible and reliable contractual arrangements, 2. comprehensive lifelong learning strategies, 3. effective active labor market policies, 4. modern social security systems flexicurity is a main component for the employment guidelines and also the european employment strategy as a whole. integrated flexicurity policies play a major role in modernizing labor markets and contributing to the achievement of the 75% employment rate targeted by the europe 2020 strategy. measures initiated regarding this issue include:  agenda for new jobs skills: for reducing segmentation and supporting transitions by strengthening the flexicurity components and implementation; equipping people with the right skills for employment, improving job quality and the working conditions, and supporting job creation  new skills for new jobs: for upgrading, anticipating and better matching skills and jobs  youth on the move: to help young people acquire skills, qualifications and experience  anticipating, preparing and managing company restructuring  strengthening public employment services (for example job search support, career analyses, validation of experience, and so on). the "e triangle": employment, employee and employer in the european union 12 policymakers continue to face the challenge of fighting europe's high unemployment levels and devising policies that will help on building a dynamic and resilient labor market. conclusions employment levels in the eu have begun to rise again, and the economies worst affected by the crisis: greece, ireland, portugal and spain have shown employment growth in the last 12 months. however, wide divergence in labor market performance is still obvious across member states, with unemployment rates ranging from below 5% (in austria) to nearly 26% (in greece). eurofound's european monitoring centre on change (emcc) tracks change in labor markets. the emcc operates the european restructuring monitor (erm) to track major restructuring events and enable analysis of trends across member states and sectors. this shows that while employment in some sectors, especially manufacturing and construction, has been very strongly hit, others, as ict and professional services, have continued to create jobs. the annual report from the erm describes the latest trends in restructuring, and major restructuring news is reported regularly in the erm quarterly. restructuring not only affects the company and its employees but can have a major impact on the region where the company is based. competitive growth in europe is based on finding the right balance of economic activities. it is important to distinguish between cyclical job loss and the structural loss of jobs (in some manufacturing sectors, for instance), which will not be recovered when europe pulls out of crisis. employment has shown a pattern of polarization over the past years, having greatest growth in top-paying and low-paying jobs and muted growth in the middle of the pay spectrum jobs. this polarization was more intense during the crisis, with the large job losses in manufacturing and construction. the resilient jobs have tended to be in knowledge-intensive services in both the public sector (such as health and education sectors) as well as in the private sector. jobs in europe are growing in quality, but the greatest challenge remains to have enough jobs. to ensure that social support systems remain viable as europe’s population ages, it is crucial that more people are employed and that employees stay employed for longer over their lifetimes. these goals can be achieved only if workers are healthy, qualified and motivated to stay employed for longer and if the wider societal supports are in place to enable people to stay employed. sustainable employment covers the many areas of ensuring that people are able and available to work; quality of work is a central theme, as are policies supporting work and employment. references decision (eu) 2016/344 of the european parliament and of the council of 9 march 2016 on establishing a european platform to enhance cooperation in tackling undeclared work available at eur-lex.europa.eu/legal content/en/txt/?uri=celex:32016d0344 council recommendation of 15 february 2016 on the integration of the long-term unemployed into the labour market document 32016h0220(01) available at eur-lex.europa.eu › ... › eu law and publications › eur-lex opinion of the european economic and social committee on the annual growth survey 2016 (com(2015) 690 final) and the ‘draft joint employment report accompanying the communication from the commission on the niminet 13 annual growth survey 2016’ (com(2015) 700 final available at ec.europa.eu/europe2020/.../2016/ags2016_annual_growth_. european parliament resolution of 4 july 2013 on the european parliament’s priorities for the commission work programmer 2014 (2013/2679(rsp)) european employment strategy of european commission com/2012/0173 final */ available at eurofound.europa.eu/news/spotlight-on/employment/overview employment-jobs-in-europe nimineţ, liviana, (2015), a humanizing economic approach on competition policy or how the behavioral economics blends with “traditional economics”, studies and scientific researches. economic edition, issue 21, pp 32-37 managing the process of european integration of small and average-sized companies in today’s economy managing the process of european integration of small and averagesized companies in today’s economy ion sîrbu, dr.hab., prof.univ., asem chişinău sergiu duţă, drd. asem chişinău, vaslui abstract: the increasing complexity of economic activities, the fast-paced, never-ending change in requirements and objectives, as well as the lack of stability in time of the processes determined by the globalization, have led to the necessity to set new ways of approaching the development of small and average-sized companies. therefore the innovations, the knowledge, the information and other results of intellectual activity have become not just fundamental, but also dominant factors in the economic development of the modern society, as putting them to good use has become the main function of management. keywords: management, economy, team jel codes: k0, k10 introduction: economic integration nowadays requires profound scientific and practical research in order to approach the systems of effectively using the potential of development of small and average-sized companies in vaslui county. this tendency brings forth supplementary points to sustain the elaboration of a new management paradigm as the knowledge-based economy is turning into a fundamental economic factor. it is interesting to examine the process of innovation as part of the new theories of economic integration, as an endogenous, dominant economic factor, as it concerns the development of small and average-sized companies up to the present day’s stage. a feature of the progress recorded in the management of companies on an international level is the mutation caused by the globalization of economic activities, upgrades in production technologies, the outburst of knowledge and the high competition. basic contents: the new outline of economic relations, i.e. of interests, implicitly leads to competition and it is relies on it. there are, obviously, more and more plans on which economic agents in various fields are competing, hence concerning a large scale of domains and specialized tools. the competition spans over all the phases of the re-production process, over all the stages undergone by the product on its way from the maker to the customer, from concept and design up to its creation, sale and follow-up in consume. thus the competition is concerned both with cuts in research-design-production expenses per item, and with the variations of sale prices according to the demand-supply ratio. modern market economy requires the economic agents to promote – alongside their competition – a strategy of production with a great capacity of adapting itself to the demands of the market, as well as a certain elasticity of the prices, which should enable a clear ranking, so that the producers could make more profit. beforehand one must take into account the need to provide enough resources and the concrete capacity of offering technical/material supplies to all the companies, no matter what type of property they may fall into. if they do not meet these requirements and there is a hold on production capacity, then the competition, the modernization and the quality are out of question. in such conditions, the beneficiary will have to buy whatever they find available, will have no choice and will come by no alternatives to cover their needs. when one is desperately seeking resources, with no certainties for the future, the effect will be de-motivating as to any initiative of enterprise. it so stands out that market economy assumes a generalized competition in all fields and branches, in all processes of social re-production (research, production, distribution, exchange and consume), not only the kind of competition that is limited to the payment and is undergone with the specific means of the market, because modern market economy has got a strong integrating role, visible both in the re-production processes forcing their way through, and in the meeting of its multiple means and tools, used in the progress of the competition. the factors presented above are the ones that help create the environment for an enterprise. at the same time, small and average-sized companies encounter many problems, as in making the final products, in advertising – due to high costs -, and in training or specializing personnel. as it is the case with solving other situations: the high tax-level, which may bring the development of small and average-sized companies down to a halt, and the worst scenario is financing these companies’ business by loan. the businessman must be aware of the fact that the size of the company and the market strength are not essential conditions for an effective program of promotion. thus it is fundamental to establish a set of measures so as to encourage and maintain the success of small and average-sized companies. from the government it is expected to make a quick decision to support the business, because the limiting and deterring of small and average-sized companies from their development parameters may lead to their turning into an obsolete, secondary element, in the context of the big picture of national re-production. cutting off the role and functions of the market within the general mechanism of national economy, especially by extra-economic means and tools, has brought along serious malfunctions and distortions between branches, sub-branches, and economic companies. table 1. classification of companies according to their personnel (number) (based on the experience of developed countries) no. country small companies average-sized companies 1 canada 5-49 50-199 2 denmark max. 50 max. 500 3 france max. 50 max. 500 4 germany max. 50 max. 500 5 greece max. 50 max. 500 6 ireland max. 50 max. 500 7 italy 20-49 50-99 8 japan 5-20 max. 300 9 norway 1-20 21-100 10 u.s.a. 1-100 100-500 11 romania 1-49 50-199 drawn from the data found in the bibliographical sources in any economy, the market has a great role and important regulating functions, as a result of internal laws determined by variable factors and conditions of great complexity and strictly objective nature. any artificial, forced intervention, which intends to change the course of development of the internal processes of the market, against their normal direction, is rejected by the real economic practice, proving to be in-operative or, if dealt with under great pressure, it may render that objective phenomenon artificial. analyzing previous experiences and the present-day concepts concerning the adaptation of production units to modern economy, it cannot be stated with certainty that large markets favour big companies. one cannot infer anything concrete as to the role of small or new companies in developing the economy, either. so far the analyses show that large markets in full development provide great opportunities for new and small companies, and they are also a vital component for a better quality of life. such concerns have led to a great variety of programs developed by the european union. this large, standardized market, is going to offer a substantial advantage to the big companies, seriously endangering the small ones. there are some advantages in the functioning of small and average-sized companies:  the management team is smaller, which makes it more operative;  they contribute to the technical and scientific progress in implementing advanced innovations and technologies in the process of production;  they help form new professional, team relationships, which make an intermediate group of managers;  the important investments are more efficiently put to use by small and average-sized business enterprising companies. all along the evolution of romanian enterprises, small and average-sized companies have undergone various stages of development, with different economic and financial results, taking national economy to another level of quality and quantity. the swot analysis of the business environment of small and averagesized companies in vaslui county strong points the average work productivity per annum in 2011 was of 114.1 thousand lei/employee (close to the regional average of 118.4 thousand lei/employee); the existence of active traditional local units ( e g vascar, rulmenţi s a, ulerom, safir, mopan, confecţii /tailoring/ bârlad etc); 35.2% of the modulus of active local business units in vaslui county is owned by industrial units; the existence of examples of good practice of integrated economy, from agriculture to production and trade; modern production facilities in food industry and ball bearing production; the existence of traditional products, certified by the ministry of agriculture and rural development. weak points the local business environment cannot provide as many jobs as the current demand in the county; only 0.3% of the active local units in vaslui county are big companies (with over 250 employees), and the regional percentage is of 1.4%; insufficient personnel trained/qualified in constructions, because of migrations to other areas for better wages; a low level of development of economic activities – as compared to the level of the region ( 1.17 small and average-sized companies/100 inhabitants in vaslui county; 1.53 small and average-sized companies/100 inhabitants in the north-east region); an uneven distribution of local units throughout the county – business companies seem to prefer urban areas (especially in the towns of vaslui, bârlad and huşi); a low capacity of the local business environment to sustain investments for development; a low development of entrepreneurial spirit, especially in rural areas; a small number of units that have implemented a system of management of quality; a very low level of foreign investment in the county; a very low development of it, research-innovation; a low development of services; the questionable ownership of the industrial sites in a state of decay, whose potential cannot be valued; a lack of associative culture, not so much co-operation between companies. opportunities european funds that support the development of enterprises; the development of means of supporting and sustaining the local economy in vaslui; cheap, qualified work force can bring forth the foundation of new enterprises; the development of the tutova business center and of the vaslui business resource center, structures which support the business environment and facilitate the access of foreign investors to the vaslui area; encouraging and developing public-private partnerships; in the territory there are domains and buildings available for investments; increasing the number of societies with foreign funds; developing the range of activities managed by the tutova business center and of the vaslui business resource center; governmental programs that will support the small and average-sized companies; the european union’s policy concerning the research and innovation activities in microcompanies; the geographic location of the county on the eastern border of the european union; the opportunity to develop economic projects in the siret-prut-nistru euroregion; the national policies regulating exports. threats the tailoring sector’s dependence on the lohn, which tends to get directed towards countries outside the european union, where work force comes cheap: the republic of moldova, ukraine etc. high taxes and excessive bureaucracy; -a lack of cash may lead to bankruptcy in local active units such as micro-companies or even average-sized companies; blocking loans because of the economic crisis and financial blockages; an increase in competition due to the free markets arising as a result of becoming members of the european union; -not informing the people about the procedures of initiating a business enterprise; an increasing inflation rate and unemployment will implicitly lead to a decrease in the population’s capacity of buying goods and/or services; insufficient financial resources for funding and co-funding european projects; a lack of stability of the laws; the migration of qualified work force outside the county and abroad; a discrepancy between work demand and offer. conclusions as the dynamics and complexity of private economy – as far as the evolution of management is concerned – are influenced by the processes of globalization and economic, spiritual and innovative integration, they induce the need to form a managerial way of thinking, based on the market conditions, and to thoroughly study today’s management. time and space (place) currently play a certain role in educating and establishing an economic, managerial mentality, adequate in the context of the competition in economy. we should pay attention to creating – in the future – a way of thinking of the managers, but also of the economic agents – focused on the results of the functioning of local companies and on the continuous planning of the leaders – in the process of integration into the european union. it is clear that market relations require new conditions for uplifting the capacity of creativity of the personality, for teaching and training the new generation about the demands of market economy, for leading and developing innovations through work and business initiative. another tendency in the evolution of the systems of management is the fact that the economic conscience not only reflects the production process, but it also changes it actively according to the demands of economic competition. thus it is in the reciprocal relations between the object and the subject of economic thinking that the creative force is released – and so is the force of managing personnel in the public or private production process. let us emphasize upon the fact that thinking, as an innovative process, appears and develops as long as people are practically active, and human conscience both reflects and creates the objective world. as a synthesis of the above, one can observe how the evolution of managerial thinking has been strongly influenced by the principles and techniques of the classic concept of management, by putting to practice the fundamental knowledge in order to ensure its viability worldwide. the modern concept of managerial thinking is based on scientific management and it implies a management based on the objectives of innovations in the process of globalization. references 1. bertalanffy l., (1993), theorie de systems, paris; 2. drucker p., (2004), inovaţia şi sistemul antreprenorial, bucureşti; 3. feuraş e., (2008), metodologia cercetărilor economice, asem, chişinău; 4. radu i. ş.a. ,(2001), informatica pentru managementul firmei, ed. tribuna economică, bucureşti; 5. rusu c-tin.,(2005), managementul schimbării,cetex, iaşi; 6. sârbu i., georgescu n. ,(2003), managementul întreprinderii, editura alma-mater, sibiu, p. 74; 7. sârbu i.m.,(2008), sistemy planirovaniya v biznese, maa, chişinău; 8. sârbu i.m. ,(2009), teoria i practica proizvodstvennogo menedzhmenta, maa, chişinău; 9. taylor f.,(1994), principii de conducere ştiinţifică, bucureşti; 10. *** , monitorul oficial vaslui , nr.1 supliment 1/2007; 11. ***, strategia de dezvoltare a judetului vaslui in anul 2011, http://cjvs.ro. studies and scientific researches. economics edition, special issue, june 2016 http://sceco.ub.ro 32 accounting methods of the operations performed for the reorganisation of companies deju mihai “vasile alecsandri” university of bacău mihai.deju@ub.ro abstract the process of company reorganisation by merger or division operations, which is the object of recent accounting regulations, are of a real interest for the accounting specialists, taking into consideration the elements of newness and the complexity of financial-accounting operations. in this article, we aim to present the particularities of the specific accounting methods of the operations performed for the reorganisation of companies. keywords: merger; reorganisation; methods; accounting jel classification m41 merger operations involve the transfer of assets, debts and equity items from one or more companies to another company, which will issue and allocate the shares to the shareholders/associates of the companies that dissolve on the basis of the exchange ratio agreed by the companies involved in the merger. the exchange ratio, which is at the basis of the pay of the merger contribution of the company being acquired, can be determined on the basis of net accounting asset, based on the accounting balance sheets prepared on the occasion of a merger or on the basis of the non-accounting balance sheets, which there can be found the adjustments arising from the evaluation of the balance sheet by the evaluators. at the recording in accounting of the reorganisation operations through merger, there will be taken into account a series of rules of a general nature: the participating companies to the merger operation will be drawn up in accordance with the legislation in force 1, financial statements with a special purpose (merger) for the set date in accordance with the commercial companies law2 and which will be submitted to the territorial units of the mfp within 30 days of their approval by the general meetings of the respective companies; the recording in accounting of the main operations on the reorganisation through merger of companies, will be performed in compliance with accounting rules and the specific accounting regulations3, with european directives or to international financial reporting standards (ifrs), as appropriate. where the companies involved in the same operation apply different accounting regulations compliant with european directives or regulations, which comply with 1 accounting law nr.82/91 republished in monitorul oficial of romania, nr.454/2008, with further amendments and completions, art.28, alin 1^1. 2 companu law, nr.31/90 with further amendments and completions, art.244 3 omfp nr. 897/2015 for the approval of methodological norms concerning the recording in accounting of the main operations of merger, division, dissolution and close-out of companies, as well as the withdrawal or exclusion of some associates from the companies, with further amendments and completions. deju 33 ifrs, the accounting treatment of the merger operations is that foreseen by the accounting regulations applicable to each entity; in the financial statements afferent to the merger, the companies involved will also take over the results of the inventory and the evaluation occasioned by the operation of reorganisation through merger, according to the applicable legal regulations. thus, according to pt. 101 of the accounting regulations concerning annual financial statements and consolidated annual financial statements, approved by omfp no. 1802/2014 “the assessments made in connection with the reorganisation of companies (mergers, divisions) do not constitute a reassessment in the meaning of these regulations, such assessments are being carried out in order to determine the exchange ratio for all items of the balance sheet. there make exception the cases when the date of financial statements that are at the basis of the reorganisation coincides with the date of the annual financial statements”; from a fiscal point of view, companies that are reorganised, including by merger operations, must comply with the provisions of law 227/2015 regarding the fiscal code, with subsequent amendments and additions, the law governing matters relating to the procedure for carrying out such operations, as well as any other regulations governing aspects of a fiscal nature, in effect on the date of reorganisation; the shares held by companies that are being reorganised, one in the capital of the other (mutual holding), will cancel, at book value, on account of the elements of equity laid down by the general meeting of shareholders/associates. where there is sufficient equity to cover the value of the cancelled shares, the difference will be supported from the results of the merger account 149.5 “losses arising from the reorganisation, which are determined by the cancelling of titles held”. these losses will be covered from profit or other equity items, as decided by shareholders/associates in the general meeting; the transfer from the company being acquired/companies that end their activity to the acquiring/newly founded company, of assets, debts and equity shall be effected on the basis of delivery-receipt protocols concluded between the receiving company and the company/companies that deliver the merger contribution; in the delivery-receipt protocol there will be indicated, for each company being acquired/companies that end their activity, the balance accounts according to the checking balances that were at the basis of the financial statements drawn up for the merger operation, as well as other information necessary for the entry into the accounts of acquired elements. in the accounting of the acquiring company/newly founded company, there will be taken account balances of the company being acquired/companies that end their activity, to the values specified in the deliveryreceipt protocol. simultaneously with the transfer of goods and the values from the company being acquired to the acquiring company there will also be delivered the documents confirming the ownership right on the intake transferred; in the delivery-receipt protocol concluded between the companies participating in the merger there will also be written the result recorded in the “profit or loss account”, by the company being acquired/companies that end their activity, during the period between the date when the financial statements were drawn up related to the merger and the date of delivery-receipt protocol. the result of this period will be taken by the acquiring company/newly founded company through account 117 “result brought forward”-analytically distinct; in the delivery-receipt protocol of patrimonial items transferred in connection with the merger there will be written clear data relating to assets, liabilities, equity with the specification of their tax value; the determination of the exchange ratio and the merger premium will be in accordance with general assembly decision of shareholders/members of the accounting methods of the operations performed for the reorganisation of companies 34 companies involved in the merger, based on accounting balance sheets incurred in the operation of merger – in the case of using the net asset accounting method or on the basis of the non-accounting balance sheets when using the global assessment method, which will also include adjustments (differences) resulting from the assessment made by the evaluators. depending on how is determined the value of net merger contribution of companies involved in the reorganisation operation through merger, from an accounting point of view, there can be used two methods for recording the merger transactions, i.e. the net asset method, or the global assessment method, respectively. as follows, there will be presented particularities concerning the accounting recording of the reorganisation operation through merger of companies, in the case of using the net accounting asset for the determination of the net merger contribution. the net asset accounting method assumes that the values used in the reorganisation operations through merger are based on the use of net accounting asset, determined as difference between total assets and total liabilities reflected in balance sheets related to the merger. the accounting net assets established this way corresponds to equity. in the case of using the net asset accounting method, for the recording in accounting of the reorganisation operations through merger, there will be taken into account the following rules:  the assets, liabilities, and equity of the company being acquired/companies that end their activity, are removed from their records at the existing value in accounting;  the recognition in the accounts the acquiring company/newly founded company of assets transferred from the company being acquired/companies that end their activity is accomplished at the net accounting value or the gross accounting value, case when there are taken distinctly their afferent adjustments, as they are emphasised in the accounting of the company being acquired/companies that end their activity as a result of the merger;  the recording in the accounts of the acquiring company/newly founded company of balance sheet items constituting the merger contribution is based on the balances of the synthetic checking accounts, analytical checking balances and other accounting documents (journals, books, etc.) that were at the basis of the financial statements related to the merger and recorded in the delivery-receipt protocol between companies involved in the operation;  the recording of the net merger contribution, on the equity items by the acquiring company is made in accordance with the merger project approved by the general assemblies of the companies involved in the operation;  from an accounting point of view, the merger transactions are treated distinctly depending on the specifics of the merger operation, namely the merger by absorption or merger by reunion. a. the merger by absorption i. entries in the accounts of the acquiring company: 1. the entry of the registered capital increase and the merger premium: 456 clearings with the shareholders/associates concerning the capital” = % 1011 “subscribed and unpaid capital” 1042 “merger premium” -value of the merger net contribution -capital increase -merger global premium note: the value of the net merger contribution of the acquired company will be equal to the net accounting asset established within the merger. deju 35 2. the entry of the take-over by transfer, in accordance with the delivery-receipt protocol of assets elements: % “accounts of assets elements”⃰ = 891 “opening balance sheet” note: there will be taken at the net or gross value as they were written in the delivery-receipt protocol. if they are taken at the gross value, then there will also be taken the appropriate adjustments and depreciations. 3. the entry of the take-over by transfer, in accordance with the delivery-receipt protocol of the liabilities, amortization and adjustments afferent to the balance sheet items transferred at gross value: 891 “opening balance sheet” = % • 456 “clearings with the shareholders/associates concerning the capital” • “debts accounts” • “adjustments accounts” • “amortization accounts” ii. entries in the accounts of the company being acquired: 1. the taking from the accounting records of the equity elements and the recording of shareholders/associates’ rights concerning the remuneration of the merger contribution: % “equity accounts” = 456 “clearings with the shareholders/ associates concerning the capital” 2. the taking from the records of transferred assets elements: 892 “closing balance sheet” = % “accounts of assets elements”⃰ ⃰ note: with the balances with which the assets elements accounts were recorded in the delivery-receipt protocol, at net or gross value, case in which the afferent amortizations and adjustments will be transferred. 3. the taking from the records of the transferred elements, as liabilities, amortizations and adjustments of the transferred assets. % “liabilities accounts” “clearings accounts” “adjustments accounts” ⃰ = 892 “closing balance sheet” ⃰ note: with the balances that were recorded in the delivery-receipt protocol. accounting methods of the operations performed for the reorganisation of companies 36 4. the regularisation of accounts 456 “clearings with the shareholders/associates concerning the capital” and 892 “closing balance sheet”, respectively the discharge of obligations concerning the remuneration of shareholders/associates for the merger contribution: 456 “clearings with the shareholders/ associates concerning the capital” = 892 “closing balance sheet” instead of the entries at p.4, there could be reflected the receivable rights of shareholders/associates concerning the merger contribution transferred through the accounting article: 461 “different debtors” = 892 “closing balance sheet” and the discharge of receivables by receiving shares from the acquiring company and their repartition to the shareholders/associates of the acquired company: 456 “clearings with the shareholders/ associates concerning the capital” = 461 “different debtors” b. the merger by reunion i. entries in the accounts of the newly set company: 1. the entry of the constitution of the registered capital, by the contribution of companies that are being dissolved (a and b): 456 “clearings with the shareholders/ associates concerning the capital” = 1012* “subscribed and paid capital” analytically: company a company b note: i mention the fact that in the case of the merger by reunion there are no merger premiums, as the beneficiary society is newly set up and the nominal value of the issued shares is that set by the merger project. 2. the take-over from the companies that are being dissolved of assets elements: % “accounts of assets elements“ analytically distinct for the contributing companies a and b ⃰ = 891 “closing balance sheet” ⃰ note: with the balances that were recorded in the delivery-receipt protocol. 3. the take-over from the dissolving companies of liabilities, amortizations, adjustments afferent to the transferred balance sheet elements: deju 37 891 “opening balance sheet” = % “debts accounts” “amortization accounts” “adjustments accounts” ⃰ note: with the balances that were recorded in the delivery-receipt protocol. ii. entries in the accounts of the dissolving companies: the entries are similar to the ones made by the company being acquired in the case of the merger by absorption, thus: 1. the taking from the records of equity elements and the recording of the shareholders/associates rights concerning the remuneration of the merger contribution: % “equity accounts” = 456 “clearings with the shareholders/ associates concerning the capital” 2. the cut from the records of transferred asset elements: 892 “closing balance sheet” = % “accounts of assets elements” ⃰ ⃰ note: with the balances with which the assets elements accounts were recorded in the delivery-receipt protocol. 3. the taking from the records of the transferred elements, as liabilities, clearings and adjustments afferent to the transferred assets.: % “debts accounts” “amortization accounts” “adjustments accounts” ⃰ = 892 “closing balance sheet” ⃰ note: with the balances that were recorded in the delivery-receipt protocol. 4. the regularisation of accounts 456 “clearings with the shareholders/associates concerning the capital” and 892”closing balance”, respectively the discharge of obligations concerning the remuneration of shareholders/associates for the merger contribution: 456 “clearings with the shareholders/ associates concerning the capital” = 892 “closing balance sheet” instead of the entries at p.4, there could be reflected the receivable rights of shareholders/associates concerning the merger contribution transferred through the accounting article: accounting methods of the operations performed for the reorganisation of companies 38 461 “different debtors” = 892 “closing balance sheet” and the discharge of receivables by receiving shares from the acquiring company and their repartition to the shareholders/associates of the acquiring company: 456 “clearings with the shareholders/ associates concerning the capital” = 461 “different debtors” conclusions the companies involved in the reorganisation operations through merger establish, by decisions of the general meetings of each of the companies involved, the conditions of the merger, the way of establishing the net intake of merger and exchange ratio underlying the remuneration of shareholders/members of the disbanded companies/the companies being acquired. if the exchange ratio will be determined based on the value of net merger contribution, established on the basis of the net assets of each company involved in the merger, for the recording of merger operations, from accounting point of view, there will be used the net asset accounting method as described throughout this paper. in other cases, where the value of merger contribution differs from the net asset value, there will be used for the accounting recording of merger operations, the method of global evaluation, which will be the subject of other research topics concerning its use in the accounting practice. references deju, m. (2013), contabilitate aprofundată curs universitar, bacău, editura alma mater. accounting law nr. 82/1991, republished in monitorul oficial nr.454/2008, with further amendments and completions. company law nr. 31/1990, republished in monitorul oficial, partea i, nr. 1066 din 17 november 2004, with further amendments and completions. order nr. 1802 from 29 december 2014, for the approval of accounting regulations on annual individual financial statements and annual consolidated financial statements published in monitorul oficial nr. 963 din 30 december 2014, with further amendments and completions. omfp nr.1286/ from 1st october 2012, for the approval of accounting regulations in accordance with international standards of financial report, for commercial companies whose real-estate value are admitted on a regulated market, published in monitorul oficial nr. 687 din 4 october 2012, with further amendments and completions. omfp nr. 897/2015 for the approval of methodological norms concerning the recording in accounting of the main operations of merger, division, dissolution and close-out of companies, as well as the withdrawal or exclusion of some associates from the companies, with further amendments and completions. microsoft word nichifor bogdan engl.     strategic marketing – some conceptual and operational reviews from structured marketing works bogdan nichifor, „vasile alecsandri” university, bacău abstract: strategic marketing has been for a long time widely recognized as an important aspect of activity of modern organizations. knowing it characteristics and its role in organizational management is extremely important in developing a long-time efficient business. this article focuses on presenting some synthetic conclusions extracted from the structured strategic marketing works of well-known marketing authors. key words: strategic marketing, marketing strategy, processes. the role of strategic marketing – a synthetic view strategic marketing represents the process of strategy development, based on marketoriented view, which consider both the changes which are taken place in business environment and the necessity to offer superior value to consumer. the scope of such a process is the one which favor organizational performances and not sales growths. from this point of view, we can see that marketing strategy has the role to deliver superior value to the consumer by combining consumer influence strategies in a coordinated set of actions based on market orientation. strategic marketing is responsible in assuring the link between the organization and environment, establishing the process of marketing as a responsibility of the whole business and not as the one specific only to a specialized function. because of the traditional association among marketing process and set of identifiable entities such as: organization, consumers, marketing channels, competitors, marketing has an enormous significance for the whole strategic planning process at the business level. strategic marketing gives an important expertise in: environment monitoring, market segments to be targeted, defining strategic guidelines for product development, selecting competitors to fight to. the successful integration of the interfunctional strategies of the business increases the chances to deliver the superior value wanted by the consumer. back to marketing strategy strategy can be defined as the knowledge regarding the position in which the organization wishes to be and the path followed to be in this position. from this point of view, strategic marketing can be easily associated to the manager decision regarding the markets in which to compete and the way followed to penetrate these markets. an efficient marketing strategy is based on four behavioral aspects: market receptiveness, developing valid forecasts regarding the environment dynamic and the 63 studies and scientific researches ‐ economic edition, no. 14, 2009    behavior of the markets, exploitation of organizational competences and developing an realistic base for obtaining and maintaining competitive advantage. marketing strategy is not developed in isolation; it presumes a correlation with the corporate plan. at the corporate level, marketing inputs (competition screening, the dynamic of the market, and the changes in the environment) are essential in formulating strategic corporate plan. the marketing process represents the interface between the organization and the market and the knowledge about the current conditions in the market are extremely important for all the strategic planning exercises. in a certain conditions, marketing strategy operates with three essential elements, known as 3 c: consumer, completion and corporation. marketing strategies are focusing on the way in which corporation can effectively differentiate from the competitors, capitalizing its own strengths in offering superior value to the consumer. an efficient marketing strategy should be characterized by a number of premises: a clear definition of market, a solid correspondence between strengths of the organization and the market needs, superior competitive performance in the key aspects of the business. together, all three aspects define the triangle of marketing strategy. formulating marketing strategies on the base of the three aspects make necessarily the next actions: • where to compete, this decision makes necessarily defining the market; • how to compete, this decision asks for identifying the instruments to be used; • when to compete, this decision asks for temporal planning of market entry. knowing all that, we can define marketing strategy as the process of creating a unique and valuable position, which imply a set of different activities. developing marketing strategy asks for selections of those activities which are different from those of the competitors. essentials of strategic marketing the core specific aspects of strategic marketing are: 1. focusing on long term implications. the decisions specific to strategic marketing have implications on long term. in other words, strategic marketing means engagement and not action. efficient monitoring of environment asks for strategic inputs. these inputs are different from one specific to marketing research because they ask for more detailed analysis. 2. corporate inputs. strategic marketing decisions need the existence of the inputs from three sources: corporate culture, corporate public and corporate resources. corporate culture engages: style, characteristics, taboos, rituals of the superior management, which over the time are recognized as being organizational intrinsic. corporate public includes different categories of public with an concern regarding the existence of the organization. these categories are: consumers, employs, trade partners, government and community. corporate resources include financial, human, physical and technologic resources specific to the organization. corporate inputs establish the degree of freedom of the manager regarding the market to penetrate the business to invest or to abandon. 3. different role for strategic unit. traditionally, it has been considered that all the products ask for efforts to maximize the profit. strategic marketing adopt the premise that the products have different roles for the organization. the practices specific to strategic marketing try to identify the characteristics of 64 studies and scientific researches ‐ economic edition, no. 14, 2009    every strategic unit before establishing its role. moreover, different strategic units are synergic associated to maximize the marketing effort. finally, each strategic unit is delegated to a manager, which has the necessary experience and skills to manage it properly. 4. organizational levels. strategic marketing is primary developed at strategic unit level. 5. relation with the financial dimension. the decisions specific to strategic marketing are closely related to financial dimension of organizational activity. the importance of maintaining a close relationship between marketing and finance is not a new organizational aspect. strategic marketing doesn`t have a linear evolution. in the 1970, turbulent environment forced the managers to develop strategic plans for a better efficient and centralized management of the resources. all these plans had an important financial dimension. it has been widely recognized that the marketing inputs are necessary, but are they obtained when it is needed or are they considered as already given. for example, the majority of strategic planning actions focus on cash-flow and investments return, both associated to market share. the market share can be in the same way approached in two terms: it is considered as constant or it is considered to be ad-hoc obtained. as a conclusion, marketing inputs, such as market share, have to be seen as results and not causes. important in the past, as well as in the future a number of factors point to the important role of which strategic marketing is playing. first, the battle for market share is intense both in mature and new markets. strategic marketing is an indispensable instrument in such conditions. second, the turbulent market conditions ask again for strategic marketing. third, the battle between producers and distributors market share engages strategic marketing on both sides. tradition marketing channels have become relative, many producers being in the same time wholesalers, retailers, buying groups etc. in specific situations, distributors and producers representatives play an important role, in other buying groups and cooperatives play a more important role. fourth, international competition has become more intense. more and more countries develop new capacities which let them to be more competitive in international markets. these countries are ready to learn, to adapt and to innovate, being interested in improving economical conditions and life standards. fifths, market fragmentation lead to growing strategic marketing importance. competitive realities of the markets make necessary the existence of strategic marketing instruments to be used in identifying market segments and launching new products. sixth, facile access to technology and short-term product life-cycle favor the rapid moving marketers. rapid moving marketers have to have an important expertise in strategic marketing. seventh, the new millennium asks for identifying new competitive spaces, in which the organization is the only leader. corporate imagination and strategic based policies are essential in developing new markets. knowing all this facts, modern organization has to implement strategic marketing within its core culture and business practices as a premise of successful long-term existence. the next figure shows how strategic marketing process can be developed in order to ensure a systematical approach of all marketing decisions. 65 studies and scientific researches ‐ economic edition, no. 14, 2009    figure 1. the process of strategic marketing sursa: jain, s.c., marketing, planning and strategy, south western college publishing, cincinatti, 2000, p. 35. bibliography 1. cravens, d., piercy, n. (2008), strategic marketing, mcgraw hill/irwin 2. gilligan, c., wilson, r. (2003), strategic marketing planning, butterworth-heinemann 3. jain, s.c. (2000), marketing, planning and strategy, south western college publishing, cincinatti 66 (2 rânduri libere, 11p) studies and scientific researches. economics edition, no 24, 2016 http://sceco.ub.ro 15 specific mechanisms and methods for estimating tax fraud brindusa tudose gh. asachi university of iasi brindusatudose@gmail.com constantin strapuc stefan cel mare university, suceava strapuc@gmail.com abstract in the last decades, tax fraud has grown, being catalogued as a serious impediment in the way of economic development. the paper aims to make contributions on two levels: a) theoretical level by synthesis methodologies for estimating tax fraud and b) empirical level by analyzing fraud mechanisms and dynamics of this phenomenon, properly established methodologies. to achieve the objective, we have appealed to the qualitative and quantitative analysis. whatever the context that generates tax fraud mechanisms, the ultimate goal of fraudsters is the same: total or partial avoidance of taxation, respectively obtaining public funds unduly. the increasing complexity of business (regarded as a tax base) and failure to adapt prompt of legal regulations to new contexts have allowed diversification and “improving” the mechanisms of fraud, creating additional risks for accuracy estimates of tax fraud. keywords fiscal fraud; tax fraud; vat; corporation tax; corporation and personal income tax; fraud mechanism; method jel classification f02; f14 introduction the complexity and diversity of imposable processes, free movement of capital, goods and people inside the eu, technological progress, fiscality, financial and economic crisis, risk reduction goals and the need to maximize gains and amenities, have redefined the behavior of fiscal actors (especially taxpayers). in the last decades, due to insufficient public funds, reducing tax fraud (as part of matrix underground economy) has become a major preoccupation of world states. tax administrations around the world are facing two major challenges: a) economic globalization and increasing velocity of information flows and b) increasing social needs, growth materialized in increasing public spending which imposed taxes on the measure. in this context, more and more taxpayers (economic operators and individuals from different countries) are moving towards areas off shore, or choose to act, in whole or in part, in the underground economy, avoiding payment of taxes, or to take the risk of fraud. the main objective of the research was to analyze the mechanisms of tax fraud and to present theoretical and empirical methods for estimating tax fraud. to achieve this goal, the paper is structured as follows: the first section presents different taxonomies of tax fraud mechanisms; the second part shows the main methods used to estimate fiscal specific mechanisms and methods for estimating tax fraud 16 fraud, the applicability and the limits; the last section contains a conclusion summary and offers limits and future research directions. fiscal fraud. the taxonomy of fiscal fraud mechanisms the convention on the protection of the european communities’ financial interests (ojc, 1995), defines fraud as any intentional act or omission relating to: a) the use or presentation of statements or documents false, inaccurate or incomplete, which has the effect diversion or incorrect retention of funds from the general budget of the european communities or budgets managed by them or their behalf; b) hiding information and violation of a specific obligation, with the same effect; c) misuse of such funds for purposes other than those for which they were originally granted. we can accept, by extension, that the definition of fraud might be adopted regarding tax fraud, with the specification that, in this case, socially dangerous deeds take place in the process of forming budget resources needed for eu function and community development as well as member states’ budgets. although it was and is the subject of many studies and works of theoreticians and practitioners of tax law, tax evasion remains a difficult concept to define and there is no universally accepted legal definition. the doctrine distinguishes between: tax fraud, regarded as a form of tax evasion committed intentionally, which generally it is subject to criminal penalties. the term includes situations that are intentionally presented false declarations or counterfeit documents. tax evasion, that designates the illicit methods through which fiscal obligation is hidden or ignored, and the contributor pays lower taxes than it should have, by hiding information or income as against fiscal authority. we subscribe to the opinion, that tax evasion and tax fraud are “the result of logical flaws and inconsistencies of imperfect legislation and wrong treated, of faulty methods and modalities of application, of lack of regulation and the legislator incompetence whose excessive taxation is as guilty as those they provoke to evasion” (şaguna & şova, 2011). based on the purpose, three evasion methods can be identified: full abstraction from payment, partial abstraction and illegal reimbursement from the consolidate state budget. fraud mechanisms can be more largely detailed starting from the nature of the imposable operations that generate fraud: circulation of goods, entity income (profit and dividends received), individual income. 1. mechanisms of fraud based on value added tax are specific of sectors where the rotational speed of amounts is greater and cashing the value of goods is carried out at a time close or identical to the time of delivery (fruits / vegetables, cereals / crop agricultural products, construction materials, energy products, meat / meat products). the main mechanisms identified are: a) the setting up in the short term (45 days within 3 months) of phantom companies which “disappear” after intra-community purchase products; b) registration on the documents accompanying the transport of fictitious beneficiaries, who cannot be identified and verified in real time during transit through border points; c) tax code theft (on intra-community acquisition documents appear real businesses but they have no connection with the transaction, and therefore do not recognize it. specialty literature is detailing four methods to defraud the state budget by the carousel method (pătroi et al, 2013): a) the classic method (using phantom companies); b) the improved carousel method (the cheapening of the products covered by the successive transactions are compensated with “gain of vat”); c) the simulated delivery method (in which the documents are drawn up community delivery, but the goods are actually sold domestically [without invoice], and the tudose and strapuc 17 operation is performed without the knowledge or with complicity of the foreign partner); d) the parallel sale method (a fictive sale with minimum addition to not increase profits -, doubled by a sale on a “parallel market” at prices much higher than those recorded in the accounting records 2. mechanisms of fraud in field of excise. the object of this fraud consists of tobacco products (especially cigarettes), alcoholic beverages, but especially fuels. from a fiscal point of view, the excisable products involve the payment of sums representing obligations to the state budget. these tax obligations are reflected in a percentage (sometimes significant) in the market price of the product. therefore, tax evasion in this area materializes to circumvent payment of such tax obligations (excise). the major fraud context is the storage of excise goods under excise duty suspension, which allows postponing payment of excise duty to the state budget. other mechanisms can be added, such as: a) mixing alcohol with still fermented beverages or wine, yielding products within the intermediate product group, which are difficult to verify if the manufacturing recipe is identical with the proportion declared when was obtained the authorization; b) counterfeiting or substituting other nonexcisable goods (non-excisable mineral oils sold illegal as a fuel); c) illegal removal of goods under the supervision of tax (tax warehouse); d) to not declare to customs the total quantity of excise goods, respectively smuggling; e) creating certain “favorable conditions” that permit excise recovery on fuel. 3. mechanisms of fraud by corporation tax and tax on dividends. corporate taxation is relatively simple in a closed economy, but it becomes more complicated when companies operate in different countries (noor et al, 2015). managers can handle the revenues for their own personal benefits. the most common way of evading paying corporate tax consists in the artificial increase of expenses and the decrease in the tax base, by using invoices issued by phantom companies. the tax base decrease can also be achieved by not recording in full the revenues achieved, by transferring the taxable incomes to the newly established entities within the same group, or by incorrect classification during the exemption period. another mechanism of defrauding is generated by the intent of tax optimization, by setting up companies in offshore jurisdictions with a “favorable tax climate”. the main elements of the attraction of tax havens are the “tax lightness”, the banking secrecy, a good communications network and the political stability. seen as refuges for natural or legal persons with high incomes, who aim to avoid taxation in their native country, tax havens and offshore centers are characterized as sophisticated tools of international tax evasion (haita et al, 2015), existing as it is shown in literature (trandafir, 2012), a very fine and sensitive line between “tax evasion” and “tax avoidance right”. the recent discoveries undertaken by “panama papers” have reestablished the boundaries between tax optimization and tax evasion. 4. fraud mechanisms aiming at personal incomes are based on moonlighting and transfer / hide of incomes. as regards moonlighting, the main methods of defrauding are (naf a, 2015): a) activity which is not outlined and taxed carried out without individual labor agreement, without legal tender drawn up and payment of obligations to the state budget without timesheet for highlighting norm of time, without documents for highlighting norm of production and the type of work and not appointing in any way the person who carries out the work; b) work partly highlighted and taxed carried out by double recording of the working time and hence of the salary paid and, respectively, a dissimulation of full-time work, through part-time contracts, the salary payment being made partly under the contract and partly “in hand”; specific mechanisms and methods for estimating tax fraud 18 c) work during the so-called “trial periods”, not outlined within documents, or the permanent activity which is dissimulated into “day laborers”. in a report published by special eurobarometer (2015), there are presented the evasion mechanisms by black labor both from the perspective of the carrier of the labor demand (who purchases goods / services conducted through unstated work), and from the perspective of the workforce bidders (providing goods / services performed by unstated work). the key motivation for the purchase of these unstated resources is the price. the final conclusion that emerges from the research of tax fraud mechanisms is that, in temporal perspective, we are witnessing an increase in their complexity, passing from the hidden transactions, ponzi schemes and falsification to the more serious issues such as international fraud, identity theft, phantom companies etc. on the line of recommendations, we consider it is very important to clearly delineate two aspects: fiscal optimization and tax fraud. because the concerns of tax optimization can be used as a front for tax fraud. methods of estimating tax fraud according to the researches of profile, identification of tax fraud is difficult. however, using modern statistical means can achieve estimate the size of this phenomenon, having a reasonable degree of trust. the dynamics of tax evasion can be analyzed retroactive, insofar this is identified and sanctioned on its specific manifestations. we adhere to what is stipulated by the literature according to which, about tax fraud, can be admitted only estimates and not accurate assessments. the literature reveals the following methods in estimating tax fraud (filipescu, 2011): approximate methods, methods based on social surveys and methods based on fiscal control. the approximate methods evaluate tax fraud based on logical suppositions and methodical estimates. the logical suppositions use speculative deductions in a certain context with the main objective influence on public opinion and politico-economic environment, in particular about the existence of the phenomenon and, as finality, the awareness of danger and reduce its (figure 1). figure 1 estimated tax evasion based on logical assumptions source: amariei, r. (2015), offensive nafa raise prices, capital, no. 56/14.04.2015 available at http://www.capital.ro/ofensiva-anaf-creste-preturile.html the methodical estimates use specific statistical methods, respectively, economic and sociological tools; central elements of this method are: the projected state budget and tudose and strapuc 19 the budget incomes, in close correlation with national accounting; the most commonly used method is the method of representative sample. in that case, an eloquent example are the analyses made by the fiscal council, which, using statistical methods and economic tools, estimates tax evasion in absolute amount for each tax item, and also, in percentage of gdp (table 1). table 1 dynamics of the evolution of tax evasion in romania tax evasion from: (milions lei) 2010 2011 2012 2013 income tax 5093 4968 4852 4749 social security contributions 16393 15989 15617 15285 the value added tax (vat) 50347 57476 72399 76747 profit tax 3512 3126 2624 2795 excise duties and vice tax 3663 2616 2323 2438 % from gdp 2010 2011 2012 2013 evasion from black labor 3,18% 3,14% 2,89% 2,61% tax evasion in the informal sector (population) 0,92% 0,62% 0,60% 0,58% source: own processing after the fiscal council, annual report 2014 the social survey method enables understanding the phenomenon and its causes (using surveys, questionnaires, interviews). the method presents both advantages (information from source) and disadvantages (dishonesty those surveyed). the specialists say such a method is more eloquent when it is applied to limited areas and specific activity (not at the macroeconomic level but rather on the branches and domains); the areas concerned are (condrea, 2013): customs system, excise goods, trade with vegetables and fruits etc. indicators targeted are: the number of institutions with powers of control; frequency and density of checks performed by state bodies; number of applied sanctions; frequency and number of legislative changes. simultaneously with the concerns estimate of tax fraud and other fiscal issues can be targeted: assess of general attitude towards evasion, correlated with study of the tolerance degree for it; analyzing the impact of tax evasion at micro and macroeconomic; the escapist type behavior study and people’s willingness to resort to tax evasion and fraud; identifying typologies inclined to evasion and the most corrupt sectors of activities; identifying measures to combat tax evasion (condrea, 2013). surveys of national agency for fiscal administration (nafa, 2015) on a representative sample of 13,500 taxpayers and 1,500 officials reveal that only one third of contributors pay their taxes willingly and the share of illegal evasion increases with the size of the taxpayer (table 2). table 2 estimated tax evasion based on sample survey category neutral / undecided voluntary compliance forced compliance licit evasion illicit evasion individuals 9 26 32 17 15 small enterprises 9 28 31 19 14 medium taxpayers 9 29 26 25 10 large taxpayers 11 32 19 31 7 source: nafa (2015) specific mechanisms and methods for estimating tax fraud 20 the control method enables estimation of the size and dynamics tax fraud, making deductions and generalizations. fiscal control is not only to documents and statements of taxpayers (control summary) but also covers the verification of facts and script, direct and cross (depth control). the method allows: predicting overall (national) and partial fraud (by sectors of the national economy). at the same time and other aspects are identified and useful for improving fiscal behavior, such as: types of sanctioned taxpayers; acts committed and the sanctions imposed; types of taxes which are commonly involved in tax evasion. the reports drawn up by nafa structures shows that in the period 2014-2015, though was reduced the number of fiscal inspections, increased volume of additional obligations set, decreased number of fines, but increased their value, also increased the number of criminal complaints and calculated value of related damages (table 3). table 3 nafa the tax audit activity indicators 2015 fourth quarter 2014 fourth quarter 2015 number of inspections carried out 81053 16869 15313 additional obligations established (millions lei) 18841,4 4152,3 4438,4 number of fines applied 11117 3029 2780 value of fines applied (millions lei) 24,9 6,6 7,1 confiscation of goods and cash (millions lei) 22,1 2,3 2,4 number of criminal complaints 3384 768 804 the damage calculated (millions lei) 11253,3 2335,4 2527,0 value of precautionary measures (millions lei) 4966,0 948,6 920,3 source: own processing after nafa – official statistical bulletin no.4 / 2015 on the other hand, the control activity about tax fraud, conducted by specialized structure of national agency fiscal administration (fiscal antifraud general directorate) reveals an increase in the number of checks and the number of fines, ascertaining the same time, an increase their value and value of the damage calculated by criminal complaints made (table 4). table 4 nafa – the fiscal control activity indicators 2015 fourth quarter 2014 fourth quarter 2015 number of checks carried out 42936 6294 11335 number of fines applied 30835 2646 8114 value of fines applied (millions lei) 145,7 13,3 42,2 confiscation of goods and cash (millions lei) 228,9 58,9 136,8 number of suspended activity 849 282 87 number of criminal complaints 810 235 167 the damage calculated (millions lei) 4700,3 1740,2 1892,5 value of precautionary measures (millions lei) 2590,2 783,6 692,9 source: own processing after nafa – official statistical bulletin no.4 / 2015 tudose and strapuc 21 each of the methods discussed have advantages and disadvantages, conditionings and limits. therefore, when analyzing the dynamics of tax fraud is advised caution when interpreting the data. conclusions and recommendations it is widely recognized that tax evasion and fraud are the main obstructs the mobilization of tax revenue, tax revenue losses caused by them having various etiologies. in terms of time, between the occurrence of fraud mechanism, detecting fraud (analyzing and processing information to estimate its size and structure) and adopting measures to combat this phenomenon, are interposed time periods larger or smaller. reducing these periods is related to the capacity and efficiency of tax administration to prevent and to correct fiscal behavior toward desirable models. regardless of the context (causes) that generate tax fraud mechanisms, the ultimate goal of fraudsters is the same: total or partial avoidance of taxation, respectively obtaining public funds unduly. analysis of operations generating fraud allowed the identification some more prolific areas of fraud mechanisms (movement of goods, formation and distribution of businesses income and labor taxation) or some more arid areas (taxation for buildings, lands and means of transport). because of the broad scope of applicability of taxes (general and special) on the movement of goods, the complexity and extent of transactions, permissiveness and interpretability of the regulatory framework, the fraud mechanisms were “perfected” and diversified. according to estimates by the fiscal council, performed on the data provided by ins, mostly tax evasion is attributable to value added tax. mechanisms of fraud uncovered in economic practice (internal and external) were based on acquisitions undervalued, evasion of tax, illegal deduction of vat, illegal vat reimbursements etc. in terms of excise duty, the fraud mechanisms are based on failure to register or partial registration of sources of income in the accounting records, decreasing the tax base, using lower odds than real ones or misstating the real operations with excise goods under cross-border traffic. in the taxation field of profit, the most frequent means of evading tax obligations is the artificial increase of expenses and the decrease of tax base (by failure to integral register of income obtained or by transferring taxable income to the newly established entities within the same group, or by framing incorrect in the period of exemption). in regard to labor taxation, the fraud mechanisms are pursued on two levels: black labor and transferring or hide the incomes. the research of fraud mechanisms must not omit the tax optimization mechanisms. that is because the declared intentions of tax optimization may serve as fronts for tax fraud. in matter of tax fraud, can be admitted only estimates, but not accurate assessments. this aspect obliges for caution in interpreting the data. the estimation of tax evasion is based on retroactive quantitative and qualitative analysis. the most relevant methods for estimating tax fraud is based on fiscal control and statistical analysis, economic and sociological. at the opposite pole are positioned methods based on logical assumptions. due to the complexity and diversity of taxable transactions, are frequently used surveys, respectively, questionnaires. due to its negative consequences, the tax fraud has been and will remain one of the most discussed economic and social phenomena in doctrine and practice fiscal and its eradication is practically impossible. limitations and future directions of research. the study is a synthesis of recent research results in the field. to overcome this limit, in future research, we consider the specific mechanisms and methods for estimating tax fraud 22 realization of own estimates, relevant, about dynamics and structure of tax fraud in periods of growth, stagnation and economic decrease respectively pre and post crisis. references amariei, r. (2015), nafa offensive raise prices, capital magazine no. 56//14.04. 2015, available at http://www.capital.ro/ofensiva-anaf-creste-preturile.html. condrea, e. (2013), shadow economy in romania, vol. 3, “post-doctoral studies in economics”, bucharest, romanian academy publishing house. filipescu, r. (2011), theoretical and practical dimensions of the economy. case study for romania, phd thesis at the university “alexandru ioan cuza”. fiscal council (2014), annual rapport 2014, available at http://www.consiliulfiscal.ro. haita, g., héguin de guerle, o. (2015), controlled offshore structure. tax fraud and tax optimization in an international context, public finance and accounting magazine, no. 7-8, pp.15-23. nafa (2015), methodology the tax inspection on salary income tax and compulsory social contributions, official statistical bulletin no. 4/2015, available at http://www.anaf.ro. noor, n. f., sanusia, z., m., heang, l. t., iskandar, t. m., mat isa, m. (2015), fraud motives and opportunities factors on earnings manipulations, procedia economics and finance, issue 28, pp.126-135. official journal of the european communities council act of 26 july 1995 drawing up the convention on the protection of the european communities’ financial interests, accessed 25.04.2016, available at http://eur-lex.europa.eu/legalcontent. pătroi, d., cuciureanu, f., benţa, a. (2013), national vat vs. intra-community, bucharest, ch beck publishing house. special eurobarometer 402 (2015), undeclared work in the european union, available at http://ec.europa.eu/public_opinion/archives/ebs/ebs_402_en.pdf. şaguna d.d., şova d. (2011), tax law (the 4th edition), bucharest, ch beck publishing house. trandafir, c. (2012), offshore companies between lawful and unlawful regulation, bucharest, juridical universe publishing house. http://www.capital.ro/ofensiva-anaf-creste-preturile.html http://www.consiliulfiscal.ro/ http://eur-lex.europa.eu/legal-content http://eur-lex.europa.eu/legal-content http://ec.europa.eu/public_opinion/archives/ebs/ebs_402_en.pdf studies and scientific researches. economics edition online first, april 2018 25 trade liberalisation in sadc and the economic benefits of belonging to an rta: the case of tanzania nzeyimana dyegula planning and investment manager, rail asset holding company, tanzania djesca@yahoo.com francis lwesya department of business administration, school of business studies and economics, university of dodoma, tanzania flwesya@yahoo.com. abstract this paper examines the dynamics of trade liberalization in the southern africa development community (sadc) region and the economic benefits that tanzania derives from sadc membership. we use qualitative analysis and trade indices. the findings show that sadc is far behind its agreed schedule of transforming the region into a customs union and sadc intraregional trade is very low, only south africa and mozambique show the potentials to increase intra-regional trade and benefit more from sadc in the short run. on the other hand, tanzania’s economic benefits from sadc membership have remained trivial, though her exports and market share have been steadily increasing since the mid-1990s. however, tanzania does not suffer adversely from the dual memberships of eac and sadc regions, despite its membership in the two overlapping rtas making its trade regime complex because tariff reductions under eac customs union are not compatible with sadc’s, hence resulting in problems in implementing the sadc trade protocol. nonetheless, the country may not need to withdraw its membership from either eac or sadc due to signs of good prospects in the long run under the proposed harmonization of the eac and sadc trade regime through the tripartite free trade area arrangement (comesa−eac−sadc). keywords trade liberalization; trade integration; trade intensity index; revealed comparative advantage index (rca); regional trade area (rta) jel classification f13; f1 1. introduction regional integration in africa particularly in sub-saharan africa (ssa) has a long history since the formation of the southern african customs union (sacu) in 1910. currently, ssa contains 12 of the at least 14 regional trade agreements (rtas) existing in africa (see figure 1 for some of the rtas in ssa). of the 14 rtas eight of these are officially recognised by the african union (au) and they include: the arab maghreb union (uma), common market for eastern and southern africa (comesa), community of sahel-saharan states (cen sad), east african community (eac), economic community of central african states (eccas), economic community of west african states (ecowas), inter-governmental authority on development (igad), and the southern africa development community (sadc). while the remaining six rtas are considered as inter-governmental agencies and these are: central african economic community (cemac), economic 26 community of great lakes countries (cepgl), indian ocean commission (ioc), mano river union (mru), sacu and west africa economic and monetary union (waemu). figure 1 selected rtas in sub-saharan africa regional integration has been going on along with the development of intra trade agreements with the implementation of sadc being the most recent (meyer et al. 2010). with at least 12 rtas, most countries in ssa belong to at least two of them, thus regional integration in the sub-region is very complex and confusing affair, what alves et al. (2007) describe as “a spaghetti bowl that hinders regional integration by creating a complex entanglement of political commitments and institutional requirements.” with tanzania being a member of eac and sadc, this is similar to many ssa countries that have multiple memberships in various rtas. as a result, some regional trade groupings such as sadc have had to refocus their agendas and strategies (e.g. sadc’s original commitment to the introduction of a customs union in 2010) while others such as comesa are deepening their trade integration (e.g. comesa fta implementing its customs union in 2010). rtas have different objectives and these range from purely market or economic integration to socio-political cooperation agreements. the motives for tanzania to become a member of sadc (sadcc then), however, were for socio-political cooperation such as the fight against apartheid policies in south africa amongst others. in all cases tanzania has been a committed member in advocating the fraternity objective of sadc states. tanzania withdrew its membership from comesa in 2000 because the government perceived less beneficial compared with eac and sadc, and believed that the agendas of these organizations were incompatible with comesa. the fact that tanzania’s leading trade partners are members of eac (kenya) and sadc (especially south africa) makes it likely that tanzania may benefit significantly from the two rtas. the desire to further promote an economic relationship with south africa was another deciding factor. however, some of the private sector organisations in tanzania still believe that comesa was beneficial to tanzania and tried to reopen the debate as to whether the country could reinstate her membership. the scope and stage of implementation of trade agreements among the aforementioned rtas varies. however, trade barriers still remain high in these rtas and thus it has been observed that intra-regional trade has been minimal and regional member states of these rtas have not meaningfully benefited economically. this paper therefore n o . o f m e m b e r c o u n tr ie s rtas in ssa waemu ecowas cemac comesa eac sacu sadc studies and scientific researches. economics edition online first, april 2018 27 explores the extent of trade liberalisation in sadc and assesses the economic benefits of tanzania’s membership of sadc. the rest of the paper is organised as follows. section 2 discusses the overlapping membership of trade agreements. section 3 discusses the progress made in liberalising trade within the sadc region. section 4 discusses the benefits and costs of tanzania’s membership in sadc and section 5 sets out the conclusions of the paper. 2. overlapping membership of trade agreements many countries in eastern and southern africa belong to more than one rta as shown in figure 2. some of these rtas have overlapping membership, conflicting objectives and obligations in some cases. this is a case particularly with comesa/eac/sadc member states whose integration processes and agenda until recently are inconsistent (meyer et al. 2010). however, the existing complex and confusing structure of eastern and southern african regionalism is far from an ideal starting point from which to build a regional framework for the 21st century (gibb, 2006). the issue of overlapping membership among member states is becoming a burning debate in countries that are members of comesa/eac/sadc. thus, some member states will eventually withdraw from one or more rtas due to the increasing problems of membership overlaps. needless to note, deepening of regional integration has also taken place within existing rtas and includes other areas of integration such as monetary and fiscal integration and other forms of policy cooperation and/or harmonization. this deepening of integration has often been accompanied by a widening of regional agreements (meyer et al. 2010). it is a policy choice for a country to join a particular rta. tanzania is party to several trade agreements both at the regional and multilateral level. for a poor country such as tanzania with inadequate resources and human capacity and inefficient institutions, this is considered a daunting challenge, which limits the effectiveness and implementation of agreed protocols (musonda, 2004). however, it is important to note that rtas are different in focus, thus tanzania has different reasons for joining or leaving different regional trade arrangements and hence may decide to speed up the integration process with one while slowing on another. tanzania is a member of both the eac and sadc. under the sadc protocol on trade, tanzania was obliged to dismantle all tariff barriers to all her fellow sadc member states by at least 2012. figure 2 the extent of overlapping membership among eac, comesa and sadc 28 conversely, tanzania is also obliged as a result of its eac membership to create a eac common external tariff (cet) that excludes and discriminates against noneac−sadc member states. thus, tanzania has agreed indirectly and simultaneously to promote free trade with all sadc member countries and to maintain tariff barriers against them at the same time. other countries in eastern and southern africa are in exactly similar position and raises similar complexity issues and so are the rtas with overlapping membership. however, the focus of this paper is on the extent of trade liberalisation in sadc and tanzania’s benefits from being its member discussed in what follows. 3. extent of trade liberalisation in sadc region sadc, established in 1980 as sadcc, is currently made up of fifteen member states as shown in table a.1 in appendix a. the region has a combined population of 223 944 179, a combined gdp at market prices of us$360 billion and gdp per capita of us$3152. for the period 2000−09, intra−sadc exports grew by 9.7% averaging us$8112.8 million while imports grew by 10% averaging us$8293.0 million. the ultimate goal of sadc regional economic cooperation is to transform the organisation into an economic union by 2016. the path to the creation of the economic union started with the coming into force of a trade protocol in 2000 and this led to the creation of a free trade area (fta) in 2010. this achievement started with the implementation of a series of tariff phase down schedules that was designed to result in 85% of all trade within sadc being zero duty by 2008 and eventually transform the region into a customs union by 2010. however, this was not achieved as there were problems which affected the transition. in fact the roadmap towards the achievement of the customs union has not been clearly defined. in assessing the extent of trade liberalisation in sadc and the economic benefits of belonging to the regional trade body, this section uses the two trade indices that are used to evaluate the potential economic effects of a free trade agreement following the suggestions in plummer et al. (2010). these indicators include: the intraregional trade intensity index to assess the biasness of sadc towards trading among them and the revealed comparative advantage index developed by balassa (1965) and the results are reported in tables 1 and 2. table 1 shows sadc regional trade intensity indices for the 15 member states and a value that is greater (less) than one indicates trade flow that is larger (smaller) than expected with other sadc member states. the indices seem to suggest that the sadc region is more important as a destination for its members’ exports than as a source of their imports. for example, tanzania’s indices although increased to 0.50 for the period 2000−9 are still below one suggesting low dependence of the country on the region for its exports. however, landlocked countries such as malawi, zambia and zimbabwe have a high degree of dependence on regional partners for both exports and imports while non-landlocked countries such as tanzania have very low dependence on the region. table 1 sadc regional trade intensity indices country export intensity import intensity 1980 1985 1990 1995 2000 2005 2009 1980 1985 1990 1995 2000 2005 2009 angola -1.00 0.00 0.00 0.00 0.03 0.03 0.02 0.00 0.00 0.00 0.00 0.00 0.10 botswana drc 0.00 0.00 0.00 0.00 0.10 0.40 1.20 0.00 0.00 0.10 0.00 0.00 0.10 0.10 lesotho madagascar 0.00 0.00 0.00 0.10 0.20 0.30 0.20 0.00 0.00 0.20 0.00 0.10 0.00 0.00 studies and scientific researches. economics edition online first, april 2018 29 malawi 0.00 0.10 0.20 0.20 1.50 2.20 2.10 0.10 0.10 0.00 0.10 0.10 0.30 0.10 mauritius 0.00 0.00 0.00 0.00 0.30 0.20 0.30 0.00 0.00 0.00 0.00 0.00 0.00 0.10 mozambique -1.00 0.20 0.20 0.50 -1.90 1.60 1.60 -1.00 0.00 0.00 0.10 0.10 0.10 0.20 namibia seychelles 0.20 0.00 0.40 0.20 0.50 0.40 0.30 0.00 0.00 0.00 0.00 0.00 0.00 0.10 swaziland south africa 0.00 0.00 0.00 0.02 0.02 0.03 0.04 0.00 0.00 0.10 0.10 0.10 0.10 0.10 tanzania 0.00 0.00 0.00 0.10 0.50 0.50 0.50 0.00 0.00 0.00 0.00 0.10 0.10 0.00 zambia 0.00 0.10 0.20 0.10 1.50 1.20 1.40 0.00 0.10 0.00 0.10 0.10 1.00 0.30 zimbabwe -1.00 0.00 0.10 0.00 0.30 3.50 3.00 0.10 0.10 0.10 0.20 0.30 0.20 source: imf direction of trade statistics; keane et al. (2010) note: bold = member of comesa; italic = member of sacu; underlined = member of eac; (a) 2008 data; (b) 2001 data table 2, presents the top ten products in which the sadc region has a revealed comparative advantage (rca). a region or country reveals its comparative advantage in specific products when the rca indicator scores higher than one, and this shows that its exports of a specific product are more than expected on the basis of comparison to the reference area (keane et al., 2010). table 2 seem to suggest that the region has an rca primarily in agriculture, intermediate goods and ores and minerals and some of these product groups are live trees and other plants, edible fruit and nuts, tobacco, ores, slag and ash, precious metals and base metals. table 2 revealed comparative advantage (rca) indicators for sadc and rest of the world hs description 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 0 6 live tree and other plants; bulb, root 1.9 1.3 2.2 1 1.2 1.4 7.8 2.4 3.3 6.9 0 8 edible fruit and nuts 4.5 3.5 3.9 4.2 4.7 4.4 3.7 3.9 3.9 5.3 2 4 tobacco/manuf. tobacco substitutes 8.4 7.9 5 3.2 5.9 5.4 6.4 5 5.9 4.8 2 6 ores, slag and ash 8.2 7.5 9.2 7 6.2 6 6.4 7 9.6 10.7 3 6 explosive; pyrotechnic prod; matches 7.7 3.3 4.2 4.2 5.2 3.8 3.3 4 5.2 4.6 7 1 precious/semi precious stones/metals 8.6 12.1 7.8 10.9 10.7 11.9 10.6 10 8.4 5.8 7 4 copper and articles thereof 3.7 3.5 3.7 4 3.1 3.7 4.3 4.2 4 6.9 7 5 nickel and articles thereof 3.5 3.8 4.5 1.5 7.6 2.5 2.9 5.3 5.5 4 8 6 railways locomotives/rolling stock, parts 10.7 9.4 10.3 8.2 7.6 6.6 8.6 8 7.4 8.8 8 8 aircraft, spacecraft and parts thereof 2.8 2.8 3.5 4.2 4.1 4.6 3.9 4.1 5.6 5.6 source: derived from data obtained from uncomtrade database; keane et al. (2010) nevertheless, quantitative analyses undertaken such as keane et al. (2010) suggest that non-tariff barriers (ntbs) reported to unctad-trains disproportionately impact on intra-regional trade in sadc and that these ntbs tend to divert imports away from regional towards non-regional partners. furthermore, keane et al. (2010) reveals that most recent trade policy reviews available for sadc members show that most of the ntbs are reported as problematic by traders and these include: competition policy and 30 infant industry protection1, sanitary and phytosanitary (sps) standards /technical barriers to trade, rules of origin and customs procedures. table 3 present reports by exporters/importers and trading partners to sadc secretariat of ntbs imposed by sadc member states for the period 2009 to 2010. the table summarises ntbs registered by or reported against sadc members and shows that sadc member states imposed 305 ntbs against other sadc member states for the period. the table also shows that the greatest number of complaints has been reported by namibian importers and exporters against namibia’s trading partners (complicated customs procedures and import and export quotas). table 3 types of ntb by sadc members between 21st january, 2009 to 8th june, 2010 a n g o la b o ts w a n a d r c l e so th o m a d a g a sc a r m a la w i m a u r it iu s m o z a m b iq u e n a m ib ia s e y c h e ll e s s o u th a fr ic a s w a z il a n d t a n z a n ia z a m b ia z im b a b w e t o ta l grand total 9 28 13 14 5 32 3 20 36 16 40 13 19 33 24 305 6. trade related administrative ntbs 3 9 2 3 6 2 1 6 7 14 4 4 2 5 68 3.1 export/import licence 2 3 2 2 6 6 5 1 6 4 37 5.5 transit issues 1 7 2 2 5 1 2 5 7 1 33 2 technical barriers to trade (tbt) 1 4 1 4 1 2 4 6 1 2 1 27 1. sps measures 1 3 4 1 2 5 4 4 2 26 5.3 clearance procedures 1 2 1 1 4 1 4 1 5 1 3 24 7 payments 1 1 1 2 1 1 2 1 3 1 3 1 2 20 3.2 quotas 3 1 3 7 2 3 19 5.6 rules of origin 2 2 1 2 4 1 6 1 19 5.2 customs documentation 1 1 1 7 2 1 3 16 5.4 pre-shipment inspection 1 3 1 1 1 7 5.1 customs valuation 1 1 1 2 5 4. immigration/ consular requirements crossborder traders 1 1 1 3 5.7 safeguards 1 1 source: http://ntb.africonnet.com/startreport.php; keane et al. (2010) however, the main source of ntbs within sadc relate to trade administration imposed by south africa against other sadc members. thus the establishment of ntbs seem to stifle intra-regional trade in the sadc region and it has been identified as particularly binding constraint for the economically smaller sadc member states such as tanzania. on the other hand, exporters and importers trading with tanzania for the same period reported only 19 ntbs as shown in table 3. the table shows that most of these ntbs imposed by tanzania are trade related administrative measures, transit issues and sps measures. it’s worth noting that tanzania has a dual membership to eac and sadc. however, the country’s membership in the two overlapping preferential arrangements (eac customs union and sadc fta) makes the country’s 1 these include price controls, quantitative restrictions and other charges intended to protect local industry and /or encourage local processing http://ntb.africonnet.com/startreport.php studies and scientific researches. economics edition online first, april 2018 31 trade regime complex as tariff reduction under eac is not compatible with the sadc requirements and hence tanzania has had problems implementing the sadc trade protocol. 4. costs and benefits of tanzania’s participation in sadc trade arrangement 4.1. benefits that tanzania derives by participating in sadc it is generally argued in international trade theory that countries such as tanzania and others can benefit from free trade through increased exports and investments. to empirically evaluate the costs and benefits arising out of tanzania’s membership to sadc, the literature on the theory of international trade on the effects of regional economic integration is followed. according to theory, entry into a regional integration scheme can have static effects, which is a result of resource allocation in response to changing relative prices, welfare effects, and dynamic effects, which come from changes in efficiency, ability to exploit economies of scale, and in level of investment and growth (negasi, 2009). in assessing the benefits and costs, this section rely on trade indices following plummer et al. (2010) and these are: the trade complimentary index which is a measure of potential trade between two partners (shirotori & molina, 2009), and the revealed comparative advantage indices and the results are reported in tables 4 and 5. additionally, the section compares trade flows between tanzania and her major trading partners before and after joining the sadc free trade area in order to assess any signs of trade creation, trade diversion and welfare effects. the trade complementarities index compares the export basket of one country to the import basket of another country with positive values up to 100 indicating the extent to which the exports of one country matches the imports of another. on the other hand, values of less than zero and negative show that the export and import shares differ greatly suggesting limited potential for intra-regional trade. table 4 presents trade complementarities indices constructed for 13 member countries of sadc for which data were available. the table suggests that only south africa and mozambique appear to have the composition of exports similar to other sadc members’ imports thus suggesting that only these two countries have the potential for high intra-regional trade growth. however, for other members and tanzania in particular, the table seems to suggest that the compositions of their exports are not conducive to increased intra-regional trade because their export and import baskets differ greatly from each other. for example, a comparison of the relative importance of few export destinations such as mauritius, mozambique and south africa to tanzania reveal that tanzania’s exports match with the imports of mauritius and mozambique only to a small extent as shown in table 4 with positive indices of 14 and 2 respectively. on the other hand, with a negative index (-14), the results reveal that the country’s exports do not match with the imports of south africa suggesting limited potential for trade between the two countries. this therefore shows that there is limited potential for tanzania to increase her participation in sadc intra-regional trade. to further understand what may be the reason behind the similarities in the export and import baskets, rca indices for tanzania‘s top 10 exports have been computed and the results are presented in table 5. the table reveals that tanzania has high rcas in coffee, tea and spices, vegetable textile fibres, yarn, and woven fabrics, ores, slag and ash, pearls, precious stones, metals and coins, and cotton product groups. however, when compared with the rest of the sadc member states and the rca indices for sadc (see table 2), tanzania has similar comparative advantages to the region 32 particularly in the top five exports with the exception of meat and edible meat offal (h0−07) and oil seed, fruits, grain, seed etc (h0−12) products. table 4 trade complementarities indices in sadc b o ts w a n a l e so th o m a d a g a sc a r m a la w i m a u r it iu s m o z a m b iq u e n a m ib ia s e y c h e ll e s s w a z il a n d s o u th a fr ic a t a n z a n ia z a m b ia z im b a b w e botswana -56 -35 -61 -46 -53 -43 -52 -50 -59 -55 -53 -50 lesotho -50 19 -36 -5 15 -18 -66 -34 12 6 -36 1 madagascar -35 -60 -59 -41 -18 -21 -78 -43 -78 -17 -3 -7 malawi -61 -74 -41 -56 -9 -21 -79 -2 22 -2 -37 -16 mauritius -46 -59 -4 -48 16 9 -55 -36 32 14 32 -4 mozambique -53 -74 -30 -57 -54 -8 -76 -49 43 2 -32 2 namibia -43 -64 -28 -59 -36 6 -70 -31 40 -4 -25 -6 seychelles -52 -76 -19 -66 -45 16 11 -48 37 -5 -24 -17 swaziland -50 -61 -9 -37 -32 22 -8 -69 29 13 -30 -25 south africa -59 -70 -45 -72 -52 6 -16 -81 -44 -14 -35 -31 tanzania -55 -77 -48 -71 -59 7 -13 -82 -52 46 -31 -24 zambia -53 -79 -54 -78 -62 3 -8 -83 -35 39 -23 -26 zimbabwe -50 -77 -25 -51 -51 11 -12 -70 -39 36 -6 -23 source: derived from data obtained from uncomtrade database; keane et al. (2010) note: data for lesotho are 2004; swaziland, 2006; malawi, namibia and seychelles, 2008, all others are 2009 furthermore, some of the product groups with high rca such as coffee, tea and spices, vegetable textile fibres, yarn, and woven fabrics, and cotton also differ from the country’s top 5 exports. table 5 rca for tanzania to the rest of the world for the country’s top 10 exports hs product description export value rca indices h0-71 pearls, precious stones, metals, coins, etc 418085782 12.00 h0-26 ores, slag and ash 131170956 17.50 h0-07 meat and edible meat offal 80199996 6.05 h0-08 edible fruit, nuts, peel of citrus fruit, melons 69766251 6.40 h0-12 oil seed, oleagic fruits, grain, seed, fruit, etc, ne 43173779 5.02 h0-52 cotton 38368590 11.61 h0-27 edible vegetables and certain roots and tubers 22856766 0.07 h0-44 wood and articles of wood, wood charcoal 13860690 1.29 h0-09 coffee, tea, mate and spices 12431043 30.18 h0-53 vegetable textile fibresnes, paper yarn, woven fabric 7200757 27.93 source: derived from data obtained from uncomtrade database; keane et al. (2010) it has been argued by authors such as castro et al. (2004) that implementation of planned fta has implication on import and export flows and customs revenue. therefore, tanzania like many other countries that belong to regional trade organizations has to analyse the effects of implementation of trade protocols on the country’s trade policies and the benefits of belonging to such organizations. as discussed earlier countries join rtas either for political and social reasons or for economic benefits from the bigger markets that rtas provide. the possible benefits that may accrue to tanzania for being a member of a rta include: possible gain in foreign direct investment (fdi), possible gain of export market share in regional markets due to reciprocity and possible gains due to new market location. studies and scientific researches. economics edition online first, april 2018 33 to assess whether the above possible gains have actually accrued to tanzania, this subsection uses statistical evidence where available. empirical evidence, however, seems to suggest that in the sadc region, the main driver of trade within the region in terms of exports is south africa followed by zambia and zimbabwe respectively as shown in table 6. tanzania’s exports to the region have largely remained very low although have increased from 2.60% in 1980−84 to 5.10% in 2005-09. keane et al. (2010) argue that south africa’s regional importance is much more pronounced as a source of other sadc members’ imports than as a destination for their exports. despite the low levels of market share for tanzania’s exports to the sadc region, the country’s nominal exports have steadily increased over the period 1995−2010 reaching us$6 billion in 2010 as shown in figure 3. the figure also shows that inflows of fdi into tanzania has been increasing since 1998 and reached the peak of about us$ 1.2 billion in 2008 although this cannot be directly attributed to sadc membership. table 6 sadc intra-regional exports (% share) country 1980-84 1985-89 1990-94 1995-99 2000-04 2005-09 angola 0.90 1.10 1.10 3.60 7.00 6.60 botswana 8.40 15.00 12.40 2.80 1.00 1.60 drc 6.40 5.90 3.60 4.20 4.40 9.10 lesotho 0.20 0.30 0.20 0.00 0.00 0.00 madagascar 0.10 0.70 1.90 3.20 3.20 2.20 malawi 5.90 6.80 9.50 8.60 6.80 4.40 mauritius 0.80 1.50 2.00 6.00 6.10 3.40 mozambique 5.30 9.90 7.60 13.00 14.80 12.10 namibia 0.40 0.20 1.10 0.80 0.40 0.40 seychelles 0.40 0.40 0.80 0.80 0.90 0.80 swaziland 1.50 2.70 6.00 2.10 1.10 0.80 south africa 48.30 37.90 39.60 23.40 18.30 25.20 tanzania 2.60 2.80 2.50 4.60 6.10 5.10 zambia 9.60 12.50 9.30 11.10 13.80 14.40 zimbabwe 10.80 5.00 8.30 18.00 17.20 14.70 source: imf direction of trade statistics; keane et al. (2010) figure 3 tanzania’s exports and imports and inflows of fdis for the period 1995-2010 source: authors’ compilation based on data derived from un comtrade database and unctadstat data base for fdi data f d i in m il li o n s u s $ tanzania's exports and imports and inflows of fdis for the period 1995-2010 exports of goods and services 34 4.1. costs associated with tanzania’s membership to sadc the fiscal effect of trade liberalization of economies essentially involves a loss of government import tariff revenue, particularly where governments have not put in place appropriate measures to expand alternative sources of revenues (matambalya, 2001). this is a critical problem that has been left unaddressed in small open economies such as tanzania. the problem with such rapid revenue losses and general costs is that they undermine the member states’ ability to fund the day-to-day operations of its own country, especially given the fact that tanzania is very much reliant on donor funding to support its national budget. in other words, small open economies require increased direct donor funding of national budgets, or significant speedy support for tax diversification to replace lost revenue and to avoid undermining state functioning and national development programmes. in summary tanzania has suffered losses as a result of her membership to the economic groupings and has faced ntbs in accessing the sadc market and these include: possible loss of protection for infant domestic industry and loss of tariff revenue as tariffs on imports go down or are eliminated among others. specifically the removal of tariffs in intra-sadc trade may result in tanzania losing tariff revenue as has happened when eac became a customs union. it has been argued that tariff duties and vat on imports are the most important sources of customs revenue in tanzania. castro et al. (2004) estimated that in 2001-02 customs revenue accounted for 8.5% of tanzania’s total revenue. off the total customs revenue collected in 2002, tariff duties and vat on imports accounted for 45.3% and 42.3% respectively thus suggesting that customs revenue is mainly consisted of revenue from tariff duties and vat on imports in tanzania. to illustrate further the impact of tariff reduction or tariff removal on tanzania’s revenue as a result of joining an rta, when tanzania joined the eac customs union in 2004, the country lost an estimated revenue amounting to us$19 million (4.2% of customs revenue) (us$40 million with the suspended duties) without the duties which were suspended but phased out over a period as shown in figure a.2 in appendix a. on the other hand, withdrawing from an rta can result in a country’s exporters losing the market for their exports as happened when tanzania withdrew from comesa in 2000. ng’andu (2008) estimates that the country lost on average per year for the period 2000−2005, exports amounting to us$73.3 million totalling us$366.5 million in value terms for the five year period as shown in table a.3 in appendix a. table a.4 in appendix a shows a sample of tanzanian companies that had lost the comesa market after the country withdrew from the rta in 2000. this can equally happen if tanzania was to withdrawal its membership from sadc. 5. conclusion the paper has explored the extent of trade liberalisation in sadc and has also assessed the economic benefits of tanzania’s membership to the rta. the paper’s findings seem to suggest that sadc is far behind the schedule of transforming the region in a customs union. the region still maintains a lot of ntbs and is at the fta level. the study has revealed that sadc intra-regional trade is very low and that only south africa and mozambique seem to have the potential to increase intra-regional trade and benefits from sadc. the study has found that tanzania’s economic benefits from sadc membership have been minimal. however, its nominal exports and exports market share have steadily been increasing since the mid-1990s and so have the inflows of fdis. at the moment tanzania does not suffer adversely from its dual membership of eac and sadc regional integration initiatives. however, tanzania’s membership in overlapping rtas studies and scientific researches. economics edition online first, april 2018 35 has made its trade regime complex while tariff reductions under eac is not compatible with sadc requirements hence the country has had problems implementing the sadc trade protocol. the country therefore may not need to withdraw its membership from either eac or sadc. in the long-term the country will do well to advocate for a harmonisation of the eac and sadc trade regimes, possibly through the mechanism of the proposed comesa−eac−sadc tripartite fta. references african union (2010), trade liberalisation, investment and economic integration in african regional economic communities towards the african common market and economic community, report presented at the au conference of ministers of trade, 6th ordinary session, 29th october-november 2010, kigali, rwanda. alves, p., draper, p., halleson, d. 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(2010), methodology for impact assessment of free trade agreement, mandaluyong city, asian development bank. shirotori, m., molina, a. (2009), south-south trade: the reality check, issues in new economic geography of trade, united nations conference on trade and development: geneva, available at http://www.unctad.org/ditc/tab/publications/ditc-tab-2008-1-final17march2009.pdf uneca (2011), establishment of inter-rec’s free trade areas in africa drawing on lessons from the comesa−sadc−eac fta experience, addis ababa, uneca. wanga, g., matambalya, f.t. (2001), southern african development community and poverty alleviation: an overview, presented at the southern african regional integration conference, st. george’s hotel, johannesburg, 19th and 20th july 2001. http://www.unctad.org/ditc/tab/publications/ditc-tab-2008-1-final-17march2009.pdf http://www.unctad.org/ditc/tab/publications/ditc-tab-2008-1-final-17march2009.pdf studies and scientific researches. economics edition online first, april 2018 37 appendices appendix a table a.1 summary of international trade agreements for tanzania agreement member countries membership for tanzania (year) nature of the agreement current status gdp per capita (us$) total population comesa burundi, comoros, dr congo, djibouti, egypt, eritrea, ethiopia, kenya, libya, madagascar, malawi, mauritius, rwanda, seychelles, sudan, swaziland, uganda, zambia, zimbabwe 1995 endorsed 2000 withdrew started with free trade area (fta) and now in progress to establish custom union customs union (cu) launched 2010 1,811 406,102,471 sadc angola, botswana, dr congo, lesotho, malawi, mauritius, madagascar, mozambique, namibia, seychelles, south africa, swaziland, tanzania, zambia, zimbabwe 1992 signed the declaration and treaty 1996 adopt sadc protocol in trade establish a fta in sadc region by 2008 and cu by 2010 and common market by 2015 fta launched 2010. cu postponed (indefinitely) 3,152 233,944,179 eac burundi, kenya, rwanda, tanzania, uganda 1999 signed the treaty 2000 ratified by parliament regional trade integration with custom union as the entry point custom union signed in march, 2004, eala unanimously approved the custom management bill in december 2004 685 133,100,000 source: eac, 2011 38 table a.2 tanzania: customs revenue change by sector in eac customs union sector share of total imports (%) change in tariff protection* change in customs revenue revenue loss from elimination of suspended duties (%) in us$ million % of customs revenue food and live animals 12.2 1 -9.0 -2.02 23 beverages and tobacco 0.8 -29 -0.4 -0.09 0.2 crude materials, inedible, except fuels 3.1 6 -7.9 -1.79 0.0 mineral fuels, lubricants and related materials 0.5 n.a. 0.1 0.02 0.0 animal and vegetable oils, fats and waxes 4.2 -25 -0.8 -0.18 35.2 chemicals and related products 14.1 -36 -3.7 -0.83 1.3 manufactured goods classified chiefly by material 18.5 -16 18.2 4.12 30.4 machinery and transport equipment 40.0 -39 -17.1 -3.85 5.0 miscellaneous manufactured articles 6.7 -10 1.7 0.39 4.7 commodities and transactions not classified elsewhere 0.0 -6 0.0 0 0.0 total 100 -48 -18.78 -4.24 100 source: castro et al. (2004) studies and scientific researches. economics edition online first, april 2018 39 table a.3 determination of loss and potential of comesa market company average export value (million) per year 1997 2000 average export value (million) per year 2000 2005 estimated export potential in future (million) comments or observations 1 soap and allied industries ltd