55 

The Denning Law Journal 2018 Vol 30 pp 55-84 

 

ASSUMPTION OF RESPONSIBILITY BY PUBLIC 

AUTHORITIES 
 

Tom Cornford * 
 

ABSTRACT 
 

Since the House of Lords’ decision in the Gorringe case, there can be 

no reason for imposing a duty of care in negligence on a public authority 

that would not also count as a reason for imposing a duty of care on a 

private person. In this context assumption of responsibility, as the primary 

concept used to explain the imposition of a duty of care in novel 

situations, acquires great importance. This article explores whether the 

concept’s application to public authorities produces satisfactory results 

and, finding that it does not, concludes that this underlines the folly of 

insisting that public authorities must be treated in the same way as private 

persons. 

 

Keywords: tort, negligence, assumption of responsibility, public 

authorities 

 

1 INTRODUCTION 
 

The tort liability of public authorities in English law is sometimes said 

to be underpinned by “Dicey’s equality principle”, the principle that 

public authorities are to be treated in exactly the same way as private 

persons. 1  Between the House of Lords’ decision in Anns v Merton 

Borough Council 2  and its decision in Gorringe v Calderdale Borough 

Council, 3  this assertion was of doubtful accuracy. Anns appeared to 

establish that a body’s subjection to the kind of duty or its possession of 

the kind of power characteristic of a public authority was a reason 

(although not a conclusive one) to impose on it a duty of care. The case 

thus implied the existence of a form of negligence liability special to 

public authorities and this implication remained a feature of the case law 

                                                      
* School of Law, University of Essex. Email: tomc@essex.ac.uk 
1 See P Cane, ‘Damages in Public Law’ (1999) 9 Otago Law Review 489, 490. 
2 [1978] AC 728. 
3 [2004] UKHL 15, [2004] 1 WLR 1057. 



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56 

for a quarter of a century afterwards. In Gorringe, however, it was 

rejected. Gorringe is authority for the proposition that the presence of a 

statutory power or duty is never a reason for imposing a duty of care and 

the practical effect of this is to return the law to a state in which it 

approximates Dicey’s principle much more closely. 

One possible response to this turn in the law is to consider it in the 

context of the wider question of the principle’s legitimacy. Critics argue 

on a variety of grounds that justice demands some specialized form of 

administrative liability (although this need not, of course, take the form of 

a specialized variant of the tort of negligence).4 Defenders of the present 

dispensation either approve of Dicey’s principle or are pleased to see 

negligence confined to what they think of as its traditional role of 

providing redress for the kinds of wrong that private persons are capable 

of committing.5 

A second possible response, however, is to examine in detail how the 

law of negligence can be made to apply to public authorities once the 

option of basing a duty of care on a statutory power or duty is removed. 

This means exploring how a set of concepts developed in order to 

determine whether there should be a duty of care where the defendant is a 

private person can be made to do the same where the defendant is a public 

authority. Such concepts apply easily enough, of course, where a public 

authority performs an act identical in kind to one that might be performed 

by a private person, as where one of its employees carelessly inflicts 

physical injury on a member of the public. But their application becomes 

more difficult where a public authority causes harm by performing acts 

lacking an obvious private equivalent such as providing or failing to 

provide welfare services or exercising regulatory powers. A number of 

supporters of the current law have explored how the concepts in question 

                                                      
4 Post-Gorringe assertions of this view are to be found in T Cornford, Towards a 

Public Law of Tort (Aldershot 2008) and the Law Commission, Administrative 

Redress: Public Bodies and the Citizen (Law Comm CP No 187). Dicey’s 

principle has recently been questioned in S Tofaris and S Steel, ‘Negligence 

Liability for Omissions and the Police’ (2016) 75 CLJ 128, 136. 
5 Notable articles approving of the change in the law wrought by Gorringe are S 

Bailey, ‘Public Authority Liability in Negligence: the Continued Search for 

Coherence’ (2006) 26 LS 155 and D Nolan, ‘The Liability of Public Authorities 

for Failing to Confer Benefits’ (2011) 127 LQR 260. Gorringe also consorts well 

with the view of the law promoted by the rights theorists Robert Stevens and 

Allan Beever: see R Stevens, Torts and Rights (Oxford 2007) ch 10; A Beever, 

Rediscovering the Law of Negligence (Oxford 2007) ch 9. 



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57 

apply to public authorities. 6  Their conclusion, or perhaps better, their 

underlying assumption is that the application of these concepts can 

produce a body of law that is coherent and in conformity with generally 

accepted notions of fairness. As a critic of the current law, my view is the 

reverse: careful examination of the application to public authorities of 

concepts developed for the purpose of determining the incidence of the 

duty of care in relation to private persons tends to demonstrate the 

inadequacy of the current law and the folly of ignoring the public nature 

of public authorities. Detailed consideration of the workability of the 

concepts currently employed in dealing with public authority cases thus 

provides another line of attack for those who regard Dicey’s equality 

principle as misconceived and an anachronism. 

In the present article I adopt this line of attack and since the concept 

most commonly used in English law for determining the incidence of the 

duty of care in novel cases involving private persons – and hence also in 

cases involving public authorities – is assumption of responsibility, I 

make it my focus.7 The questions I shall seek to address are: firstly, how 

far can the concept of assumption of responsibility take us in explaining 

the incidence of the duty of care in cases involving public authorities; and 

secondly, if it cannot provide a satisfactory rationale for the current case 

law, might its consistent application provide us with something better. 

The answer I give to both questions will be negative: the concept does a 

poor job of explaining the existing law and if one were to try to create a 

better case law by applying it with rigour and consistency the result would 

be a body of law in which the incidence of the duty of care would be far 

more extensive than anything envisaged by the concept’s proponents but 

which at the same time contained glaring inconsistencies. Far from 

providing a workable alternative to the previous practice of basing a duty 

of care on statutory powers or duties, I shall suggest, the attempt to make 

use of assumption of responsibility tends to point us back towards forms 

of liability that explicitly acknowledge the public nature of public 

authorities. 

                                                      
6 See for example Nolan (n 5); R Bagshaw and N McBride, Tort Law (4th ed, 

Harlow 2012). 
7 I believe similar arguments to those I shall make in relation to assumption of 

responsibility can be made in relation to other concepts intended to apply 

indifferently to both private and public defendants in determining the incidence 

of the duty of care: see further (n 87). Space precludes examination of these 

concepts. 



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58 

The plan of the article is as follows. Firstly, I attempt to sum up in a 

few propositions the current state of the law on the negligence liability of 

public authorities. Secondly, I define how I shall be using the expression 

“assumption of responsibility” in the rest of the article. Thirdly, I examine 

the application of the concept to a variety of types of public authority 

activity. In doing so, I consider both its capacity to explain the existing 

pattern of outcomes and its potential usefulness in creating a more 

defensible pattern of outcomes. Fourthly, I conclude in the terms outlined 

above. 

 

2 THE NEGLIGENCE LIABILITY OF PUBLIC 
AUTHORITIES: THE CURRENT STATE OF THE LAW 

 

The current state of the law can, I believe, be summed up in a few 

propositions. The first does not pertain specifically to negligence but 

forms a general background and is worth stating for that reason. This is 

that English law contains no general principle of administrative liability; 

or, in other words, there is no general principle that entitles an individual 

to damages where unlawful administrative action causes that individual 

harm.8 

The second is that the existence of a duty of care in negligence can 

never be based simply on the fact that a public authority possesses a 

particular statutory power or is subject to a particular statutory duty.9 This 

proposition is usually expressed, as I have done, by reference to statutory 

powers and duties but could perhaps be extended so as to encompass the 

case in which an authority – for example a servant of the Crown or a 

police officer – has public law powers or duties that are not statutory in 

origin. The proposition would then be that an authority’s public law 

powers and duties do not, without more, give rise to a private law duty of 

care.10 

                                                      
8  More or less explicit statements to this effect are to be found from Lord 

Wilberforce in Hoffman-la-Roche v Secretary of State for Trade [1975] AC 295 

[358-59] and more recently by Sedley LJ in Mohammed and others v Home 

Office [2011] EWCA Civ 351; [2011] 1 WLR 2862 [61]. For a general overview 

of the obstacles to gaining reparation for harms done by public authorities see the 

Law Commission (n 4) especially pt 4.  
9 Gorringe (n 3) especially [32] (Lord Hoffmann), [71] (Lord Scott). 
10 There is no authority to either support or undermine this more general, non-

statutory form of the proposition, however. 



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59 

The third proposition is that a public authority may, nonetheless, owe 

a duty of care in those circumstances in which a private person 

analogously placed would do so.11 An authority may thus owe a duty of 

care when performing a function that, according to established case law, 

gives rise to a duty of care when performed by a private person; or where 

its actions satisfy the threefold Caparo test in circumstances in which a 

private person performing the same actions would do so; and it may also 

do so if it can be said to have assumed a responsibility towards the 

claimant.12  

The fourth proposition is that where there are arguable grounds for 

finding a duty of care, the putative duty should be excluded if it would be 

in conflict with other duties to which the defendant public authority is 

subject. This general proposition can be analyzed in turn into two sub-

propositions, of which one corresponds to a general tendency while the 

other represents a strict rule. The first sub-proposition concerns cases in 

which the proposed duty of care would be a duty vis-a-vis the claimant to 

deliver the benefit that the defendant authority is under a public law duty 

to deliver to members of the public generally. In such cases, the tendency 

is to say that a duty of care should be excluded because it might conflict 

with the authority’s ability to perform its duties to the public as a whole.13 

The second sub-proposition is that where an authority possesses a 

power for the purpose of protecting some particular class of person it is 

inappropriate to impose a duty of care towards some other class of person 

who might be harmed by the power’s exercise. This type of argument is 

                                                      
11 This has been the law at least since Mersey Docks and Harbour Board v Gibbs 

(1866) LR 1 HL 93.  
12 See further below. 
13 So, for example, the exclusionary rule enunciated in Hill v Chief Constable of 

West Yorkshire [1989] AC 53 excludes a duty of care on the part of the police 

towards potential victims of crime on the ground that this would interfere with 

the wider duties they owe to the public as a whole. Since the overruling of the 

ECtHR’s judgment in Osman v UK (2000) 29 EHRR 245, [1999] FLR 193, the 

rule in Hill has been reasserted in a number of other cases, for example: Brooks v 

Metropolitan Police Commissioner [2005] UKHL 24, [2005] 1 WLR 1495; Smith 

v Chief Constable of Sussex Police [2008] UKHL 50, [2009] 1 AC 225; An 

Informer v Chief Constable [2012] EWCA Civ 197, [2013] QB 579; Michael v 

Chief Constable of South Wales Police [2015] UKSC 2, [2015] 2 WLR 343. For 

instances of the application of the first sub-proposition outside the police context, 

see: Mitchell v Glasgow City Council [2009] UKHL 11, [2009] AC 874; X v 

Hounslow London Borough Council [2009] EWCA Civ 286, [2010] HLR 4. 



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60 

foreshadowed in a number of earlier decisions14 but attains the status of a 

general rule in Jain v Trent Strategic Health Authority15 where Lord Scott 

(with whom the other members of the House agreed) said the following: 

 

“...where action is taken by a state authority under statutory 

powers designed for the benefit or protection of a particular class 

of persons, a tortious duty of care will not be held to be owed by 

the state authority to others whose interests may be adversely 

affected by an exercise of the statutory power. The reason is that 

the imposition of such a duty would or might inhibit the exercise 

of the statutory powers and be potentially adverse to the interests 

of the class of persons the powers were designed to benefit or 

protect, thereby putting at risk the achievement of their statutory 

purpose.”16 

 

The fifth proposition is that a duty of care on the part of a public 

authority may also be excluded on policy grounds other than those 

mentioned in connection with the fourth proposition. The fourth 

proposition concerns the theoretical compatibility of public and private 

law duties. The fifth proposition concerns the effects of a duty of care on 

the practical ability of a public authority to fulfil its duties. The policy 

consideration typically falling under this head is that imposition of a duty 

of care will lead to overkill or defensive practice and thus inhibit an 

authority’s ability to carry out its wider duties. Since the Osman case, the 

courts have greatly reduced their reliance on such considerations in the 

face of the criticism that they were being used in blanket fashion and 

without adequate evidence. 17  Nonetheless, they have not disappeared 

                                                      
14 Eg Caparo v Dickman [1990] 2 AC 605; Harris v Evans [1998] 1 WLR 1285; 

Reeman v Department of Transport [1997] 2 Lloyd’s Rep 648; D v East 

Berkshire Community Health NHS Trust [2005] UKHL 23, [2005] 2 AC 373.  
15  [2009] UKHL 4, [2009] 2 WLR 248. The conflict here was between the 

defendant authority’s duty to protect residents of care homes and the duty of care 

alleged to be owed to the claimant care home owners. 
16 Ibid [28]. 
17 Osman v UK (2000) 29 EHRR 245, [1999] FLR 193. The criticisms made of 

the English courts in this regard by the ECtHR in the Osman case appears to have 

had a lasting effect despite its later overruling. On the turn from policy 

considerations to substantive legal rules as a way of controlling liability in cases 

of public authority negligence see C Booth and D Squires, The Negligence 

Liability of Public Authorities (Oxford 2006) ch 4 especially 4.06, 4.95-98. 



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61 

altogether from the case law as cases on “the Hill immunity” in relation to 

police work show.18  

To the propositions I have just described, one can also add what I 

shall call “the background premise.” This is that the private law principles 

that determine the incidence of the duty of care in negligence can never be 

so extended as to require or justify the imposition of a duty of care in 

relation to the most purely public law functions of public authorities, 

those involving the exercise of powers to determine the rights or 

entitlements of citizens. 19  As the name I have given it implies, the 

background premise is generally assumed to be so obvious as not to need 

stating.20 As a result, no justification is ever offered for it but, as I shall 

argue below, it is not at all clear that it can be justified. 

Lastly, before passing on to consider the concept of assumption of 

responsibility, one more feature of the case law is worth considering, the 

existence of a strong dissident strain of authority. From the time of Anns 

onward, an influential minority of judges - Lords Wilberforce, 21 

Bingham,22 Woolf23 and to a lesser extent Lords Nicholls,24 Slynn25 and 

                                                      
18 See further below. 
19 In the typology below of types of public authority to case in relation to which 

assumption of responsibility might apply, I call these “legal determination” cases. 
20 An indicator of the existence of the premise in the case law is the tendency in 

the pre-Gorringe case law – not altogether extinguished - to adopt barriers to 

liability that distinguish sharply between the public and private parts of a public 

authorities functions: the policy/operations distinction; the requirements that an 

act be ultra vires or justiciable before liability can arise. In reform proposals the 

premise is reflected in the idea that two kinds of public authority liability are 

required, one belonging to private and the other to public law: see Administrative 

Justice: Some Necessary Reforms Report of the Committee of the JUSTICE-All 

Souls Review of Administrative Law in the UK (1988) ch 11; the Law 

Commission (n 4) pt 4. 
21 In Anns itself and see his remarks in Hoffmann-La Roche (n 8) [358-59]. 
22 See his lordship’s judgment in the Court of Appeal in X v Bedfordshire [1995] 

AC 633 above and his dissenting judgments in D v East Berkshire [2005] UKHL 

23, [2005] 2 AC 373 and Smith v Chief Constable of Sussex (n 13). 
23 See Larner v Solihull Metropolitan Borough Council [2001] RTR 32 above, 

Kent v Griffiths [2001] QB 36 (CA). 
24 See his lordship’s dissenting judgment in Stovin v Wise [1996] AC 923 (HL). 

His lordship seems to have recanted somewhat in D v East Berkshire (n 14). 
25 See Barrett v Enfield LBC [1999] 3 WLR 79 (HL) and Phelps v Hillingdon 

LBC [2000] 3 WLR 776. 



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62 

Steyn26 – has persistently argued in favour of an expanded liability. Their 

reasons for doing so have not always been made explicit but they are well 

expressed by Lord Bingham in an article of 2010:27 

 

“...if a member of the public whom a public service exists to serve 

suffers significant injury or loss through the culpable fault or 

reprehensible failure of that service to act as it should, is it not 

consistent with ethical and, perhaps, democratic principle that the 

many, responsible for funding the service, should bear the cost of 

compensating the victim?” 

 

This way of thinking involves an explicit rejection of the second 

proposition set out above. That it persists can be seen in the judgment of 

the minority in the recent Michael case,28 considered further below. In the 

rest of this article, I shall refer to the principle enunciated by Lord 

Bingham as “the Bingham principle”. 

 

3 ASSUMPTION OF RESPONSIBILITY 
 

The most strenuous attempts to define assumption of responsibility 

are found not in the case law but in the work of commentators. Since the 

commentators who go to such lengths to define the concept also believe 

that its application – and that of cognate notions – to cases involving 

public authorities can produce a satisfactory law of public authority 

negligence liability, it is worth briefly reviewing these attempts at 

definition.29 On certain points, they are in accord. They agree that in order 

                                                      
26 See his Lordship’s concordant but more pro-liability speech in Gorringe. 
27 Lord Bingham, ‘The Uses of Tort Law’ (2010) 1 JETL 3. 
28 Michael v Chief Constable of South Wales Police [2015] UKSC 2, [2015] 2 

WLR 343. 
29 The commentators whose views I discuss here are: N McBride and A Hughes, 

‘Hedley Byrne in the House of Lords: an Interpretation’ (1995) 15 LS 376; R 

Bagshaw, ‘The Duties of Care of Emergency Service Providers’ [1999] LMCLQ 

71; R Stevens (n 5); D Nolan (n 5); R Bagshaw and N McBride (n 6). To avoid 

the confusions associated with the expression “assumption of responsibility”, use 

of it is avoided in the article by McBride and Hughes and in Bagshaw and 

McBride’s book. For the sake of convenience, I overlook this nuance here. In 

each work, a principle is advanced that is intended to explain some, at least, of 

the decisions in which the courts used the expression. 



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63 

to assume responsibility, the defendant must perform some positive act.30 

They agree too that the question of whether or not the defendant has 

assumed a responsibility toward the claimant is an objective one i.e. that 

the existence of an assumption of responsibility does not depend on there 

being an intention on the defendant’s part to incur an obligation – legal or 

otherwise – towards the claimant. A corollary of this is that, while the 

judges in Hedley Byrne and in some other early cases talked of voluntary 

assumption of responsibility, assumption of responsibility is now taken to 

be voluntary in only a very restricted sense.31 

The differences between the various accounts of the concept relate to 

the question of whether or not there must be explicit dealings or 

“mutuality” between defendant and claimant and whether it is necessary 

for the claimant to have relied on the defendant’s undertaking. A number 

of writers have insisted that mutuality and reliance are not prerequisites of 

assumption of responsibility. They are not, however, in precise agreement 

as to what are prerequisites. Stevens states that “[t]he foreseeable 

possibility of detriment, whether by reliance of the claimant or a third 

party, is relevant and will commonly be decisive in determining whether, 

as a matter of construction, the defendant has by his actions implicitly 

assumed responsibility towards the claimant.”32 Nolan appears to follow 

him in this. 33  McBride and Hughes 34  and Bagshaw 35  emphasize a 

                                                      
30 cf Lord Hoffmann in Customs and Excise Commissioners v Barclays Bank 

[2006] UKHL 28, [2007] 1 AC 181 [38]: “the notion of assumption of 

responsibility serves a … useful purpose in drawing attention to the fact that a 

duty of care is ordinarily generated by something which the defendant has 

decided to do”. 
31 As Nolan puts it, “[t]he better view, which was expressed by Lord Walker of 

Gestingthorpe in the Customs and Excise Commissioners case, is that the 

undertaking is voluntary because it is ‘conscious’, ‘considered’ or ‘deliberate’”. 

See ‘The Liability of Public Authorities for Failing to Confer Benefits’ (n 5) 283 

and Customs and Excise Commissioners v Barclays Bank Plc (n 30) [73]. 
32 Stevens (n 5) 14. 
33 Nolan (n 5) 281. A similar view of assumption of responsibility appears also to 

be taken by Allan Beever (n 5) ch 8. 
34 See McBride and Hughes (n 29) 284: “[t]he defendant has accepted power over 

the plaintiff knowing that he is expected to use reasonable care and skill in 

exercising that power. He has failed to do so and the plaintiff has suffered loss as 

a result.” I assume that the defendant having power over the claimant entails 

dependence on the part of the claimant. 
35 Bagshaw ‘The Duties of Care’ (n 29) 77: “at the very least the defendant must 

undertake a task which he holds himself out as having special skill and 

 



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64 

combination of dependence on the part of the claimant and skill and 

knowledge of the claimant’s dependence on the part of the defendant. 

Bagshaw, Stevens and Nolan all point, as illustrating the absence of the 

need for reliance, to the example of the doctor who comes to the aid of an 

unconscious patient. The doctor assumes responsibility for treating the 

patient with reasonable care despite the patient being in no position to 

consciously rely on the treatment. 

A principle significantly different from any of those discussed in the 

previous paragraph has been advanced by Bagshaw and McBride in their 

text book. This is that “if A has indicated to B that B can safely rely on 

him to perform a particular task with a certain degree of care and skill and 

B has so relied on A, A will owe B a duty to perform that task with that 

degree of care and skill”.36 Here actual reliance is central. Since, however, 

this principle can explain only a small proportion of the cases in which 

assumption of responsibility is invoked, the authors set out a number of 

other principles to explain the remaining cases. The most important of 

these is a principle of “severe dependency”.37 This states that “if A knows 

that B’s future will be ruined if he does a positive act X, then A will owe 

B a duty to take care not to do X”.38 The authors use it to explain Spring v 

Guardian Assurance,39  Phelps v Hillingdon LBC40  and Smith v Eric S 

Bush,41 and also what they call cases of “business sterilisation”. These are 

cases in which the defendant acts in such a way as to cause the 

foreseeable destruction of the claimant’s business and may occur where 

the defendant is a regulatory authority able to damage the claimant by the 

                                                                                                                        
competence to undertake, and the task must be one which he knows the plaintiff 

is dependent on being done with reasonable skill and competence.” 
36 Bagshaw and McBride Tort Law (n 6) 180. This is what the authors call “the 

extended principle in Hedley Byrne” as opposed to “the basic principle in Hedley 

Byrne”, set out at 175, which relates purely to advice. The former presumably 

includes or implies the latter. 
37  Other principles proposed by Bagshaw and McBride (n 6) 200-06) are a 

principle of liability for negligent intermeddling, invoked to explain White v 

Jones [1995] 2 AC 207, a principle of liability for expenses incurred as a result of 

putting property in danger, invoked to explain the Greystoke Castle [1947] AC 

265, and a principle of liability for interfering with intangible property, invoked 

to explain Minister of Housing and Local Government v Sharp [1970] 2 QB 223. 
38 Ibid 97.  
39 [1995] 2 AC 296. 
40 n 35. 
41 Smith v Eric S Bush, Harris v Wyre Forest DC [1990] 1 AC 831. 



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use of its coercive powers42 or where the defendant is a private person 

able to harm the claimant by other means.43 

In sum, these attempts to make sense of the case law in which the 

concept of assumption of responsibility is used yields two types of 

principle. The first requires explicit dealing and mutuality between the 

parties. The second does not but requires instead foreseeable detriment 

flowing from the reliance of the claimant or a third party or a combination 

of dependence on the part of the claimant with knowledge of that 

dependence on the part of the defendant.  

All the versions I have described of these principles require a positive 

act and the assertion of some knowledge or skill on the part of the 

defendant and take the question of whether there is an assumption of 

responsibility to be an objective one in the sense explained above. 

From the point of view of the argument I wish to make in this article, 

it is the elements that these different competing conceptions of 

assumption of responsibility have in common that are important. Little 

turns on the differences, which all concern the extent to which the 

defendant can he held to have assumed a responsibility towards parties 

with whom she has no direct dealings or of whom she has limited 

knowledge.44 At the same time, the more wide-ranging and the greater the 

explanatory power of the version of the concept I adopt, the more 

convincingly will my argument (if successful) achieve its aim of 

demonstrating the concept’s unsuitedness to determining the incidence of 

the duty of care in relation to public authorities. I therefore, and at the risk 

of solecism, propose to use the expression “assumption of responsibility” 

as an umbrella term covering all the principles and sub-principles I have 

described in this section. 

A further question concerns the relationship between assumption of 

responsibility and policy considerations limiting the incidence of the duty 

                                                      
42 As in Harris v Evans (n 14) or Jain v Trent Strategic Health Authority (n 15). 
43 As in the Australian case of Perre v Apand Pty Ltd (1999) 198 CLR 180 where 

the defendant sold diseased potato seeds to farmers whose farm was close to the 

claimants’ potato farm with the result that the claimants’ potatoes fell foul of a 

legal prohibition on the sale of potatoes from an area where there were diseased 

potatoes. The claimants sued successfully on the basis of the economic loss they 

suffered. 
44 Nearly every application of the concept I consider below is consistent with the 

requirement that there be direct dealings between the parties. In the only one that 

is not – Minister for Housing and Local Government v Sharp (n 37) – the 

defendant had direct dealings with a third party in the knowledge that careless 

performance of the task he had undertaken would harm the claimant. 



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66 

of care. On the one hand, the finding of an assumption of responsibility is 

sometimes taken to obviate the need to consider questions of policy and 

hence to satisfy by itself the fair, just and reasonable limb of the Caparo 

test.45 On the other hand, in some cases, notably those concerning the 

duties of the police towards members of the public, the existence of an 

assumption of responsibility is treated as an indicator in favour of a duty 

of care than can be outweighed by contrary policy considerations.46 The 

commentators who have insisted most strongly on the meaningfulness of 

the family of concepts I have grouped together under the title “assumption 

of responsibility” do so because they think policy considerations have no 

place in the law of negligence. On the basis of the strategy enunciated 

above of adopting the form of the concept with the greatest explanatory 

power, however, I shall treat the presence of an assumption of 

responsibility as an indicator in favour of liability capable of being 

overridden both by the consequential factors usually referred to as policy 

considerations and by the restrictive principles in the fourth proposition 

described in section I above. 

Finally, it has been argued, notably by Barker, that the courts use 

different versions of the concept of assumption of responsibility, no one 

of which is capable of explaining all the cases, and switch back and forth 

between them as a way of accommodating concealed policy concerns.47 In 

the light of this, it might be objected that there is no point in examining 

the application of the concept to public authorities since it cannot even 

explain the cases in which it is used in relation to private defendants. 

There are two answers to this objection. The first is that by adopting the 

position that there is an assumption of responsibility where any one of the 

proposed tests is satisfied, I avoid the problem that arises where the courts 

speak of the concept as if it were a unitary one while meaning different 

things by it on different occasions. The second concerns the formalism or 

conceptualism of the current law. As I have suggested above, the current 

                                                      
45 See Henderson v Merrett Syndicates [1995] 2 AC 145 [181D] (Lord Goff); 

Brooks v Metropolitan Police Commissioner (n 13) [29] (Lord Steyn). 
46 See the cases referred to at notes 48-51. 
47 See K Barker, ‘Unreliable Assumptions in the Law of Negligence’ (1993) 109 

LQR 461; K Barker, ‘Wielding Occam’s Razor: Pruning Strategies for Economic 

Loss’ (2006) 26 OJLS 289. This implies, of course, that the concept of 

assumption of responsibility is not really distinct from the broader concept of 

proximity. Many dicta suggesting this are to be found in the case law. More 

recent academic assertions of this view are to be found in K Barker, R Grantham 

and W Swain (eds), The Law of Misstatements: 50 Years on from Hedley Byrne v 

Heller (Hart, 2015). 



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approach of the courts to the negligence liability of public authorities 

substitutes conceptual barriers to duties of care for the policy based 

barriers that were more common in the pre-Gorringe case law. At the 

same time, the supporters of this change in the law propose a highly 

conceptual or formalistic method for determining the incidence of the 

duty of care in relation to public authorities via the use of concepts such 

as assumption of responsibility. If this approach can be shown not to 

succeed in its own terms, then the unsatisfactory nature of the current law 

will be exposed, notwithstanding the concept’s disutility in the kinds of 

case in which it was originally developed. 

 

4 THE APPLICATION OF THE CONCEPT OF 
ASSUMPTION OF RESPONSIBILITY TO PUBLIC 

AUTHORITIES 
 

I turn then to consider how the concept of assumption of 

responsibility can be applied to various types of case involving public 

authorities. The types I shall consider are (as I shall call them) protection 

cases, cases involving the giving of advice or information, rescue cases, 

professional cases and cases involving legal determination of the rights or 

entitlements of private persons. The meaning of these categories will 

become clearer below. I arrange them according to how successfully the 

concept of assumption of responsibility can be applied beginning with 

those to which it can be applied most successfully and ending with those 

to which it can be applied least successfully. 

Two difficulties that arise from the attempt to apply the concept of 

assumption of responsibility are worth outlining in general terms before 

examining the particular types of case. The first concerns omissions. As 

we have seen, it is a requirement of the concept that, in order to incur a 

duty of care, a defendant must perform some positive act that brings her 

into a relationship with the claimant. When this requirement is applied to 

public authorities, however, it tends to produce unsatisfactory results. 

Where the defendant is a private person, it makes sense to subject her to a 

duty where she positively undertakes to assist the claimant and not to 

subject her to a duty where she makes no such positive undertaking. 

Where the defendant is a public authority which exists to serve a citizen, 

to draw a distinction between the case in which the authority makes some 

positive undertaking and the case in which it does not may make less 

sense. As a matter of public law or of moral obligation, the authority may 

be under an obligation in both cases and to insist on the distinction when 

making a decision as to when to order the payment of compensation may 



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68 

lead to a pattern of decisions that would strike most people as 

indefensible. 

The second difficulty arises from the need to distinguish the class of 

cases in which a public authority may be held to have assumed a 

responsibility to the claimant from the class of cases in which a public 

authority causes harm to a citizen or citizens by the failure to exercise its 

powers properly. We may think of the latter class of cases as defined by 

the Bingham principle i.e. as being the class of cases in which a member 

of the public whom a public service exists to serve suffers significant 

injury or loss through the culpable fault or reprehensible failure of that 

service to act as it should. The Bingham principle does not represent the 

law. As described above, this discourages the finding of a duty of care in 

relation to most public authority functions. One would thus expect that the 

class of cases in which a public authority could be held to have assumed 

responsibility toward the claimant would be a much smaller one than the 

class of cases defined by the Bingham principle. But it is not so simple in 

practice.  

A public service, to use Lord Bingham’s terminology, exists to serve a 

citizen. Where it fails reprehensibly to act as it should and thereby causes 

loss to the citizen, the law presently puts considerable obstacles in the 

way of any claim to compensation based on negligence. Most importantly, 

as per proposition two above, the fact that the service exists to provide a 

service to a citizen – that it has statutory powers that enable it to do so and 

is subject to statutory target duties that require it to do so – cannot be a 

reason for imposing a duty of care. Yet if a person becomes subject to a 

duty of care where she purports to be able to perform a task with skill and 

knows that another is likely to depend on her so performing the task or 

where she indicates to another that the other can safely rely on her 

performing a task with skill and the other does so rely, then public 

authorities must very often be subject to duties of care even and especially 

where the task they are performing is the one that they exist to perform. 

The doctrine of assumption of responsibility may thus require a duty of 

care in exactly the circumstances in which the wider framework 

governing the negligence liability of public authorities discourages it.  

 

4.1 Protection Cases 
 

I begin with what is really a residual class of cases. It consists of cases 

in which a public authority is or is alleged to be under an obligation to 

protect citizens from some – usually physical - danger to their safety. It is 

distinct from what I call below “professional cases” in that the public 

authority employees involved are not usually professionals; and from 



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69 

what I call below “rescue cases” in that the authority in question is not 

apprised of the danger at exactly the moment that it is about to occur. Into 

this class fall many types of police case, for example: cases in which the 

police are aware of the activities of a criminal who poses a threat to 

members of the category of persons to which the claimant belongs;48 cases 

in which the police are aware of a specific threat to the claimant’s safety 

from a particular person;49 cases in which the claimant is a witness and the 

police are alleged to owe a duty to take care to conceal her identity and to 

protect her from violence;50 cases in which the claimant is a suspect and 

the police or prosecuting authorities are alleged to owe a duty to take care 

in investigating the case against him.51 Into this class also fall a wide 

variety of other types of case, for example: cases in which highway 

authorities are alleged to owe a duty of care to members of the public to 

avert dangers on the road;52 cases in which local authorities are alleged to 

owe duties to protect their tenants from the depredations of other tenants 

or neighbours; 53  cases in which health authorities are alleged to owe 

duties to protect members of the public from infection.54  

For cases which fall into this residual class, the notion of assumption 

of responsibility does appear to provide a rationale for imposing a duty of 

care in some cases and not others. To take the police cases referred to, for 

example, the idea that the police assume a responsibility towards 

witnesses or informants but not towards members of the public potentially 

endangered by the presence at large of a criminal provides an explanation 

of why there should be a duty of care in the former cases but not in the 

latter. Cases in which the police fail to protect an individual from the 

threat of a particular known individual occupy a point on the spectrum 

between the two types of case referred to in the previous sentence and are 

                                                      
48 Hill v Chief Constable of West Yorkshire (n 13). 
49 Osman v Ferguson [1993] 4 All ER 344 (CA); Van Colle v Chief Constable of 

the Hertfordshire Police [2008] UKHL 50, [2009] AC 225. 
50 Swinney v Chief Constable of Northumbria Police Force [1997] QB 464 (CA). 
51  Welsh v Chief Constable of the Merseyside Police [1993] 1 All ER 692; 

Elguzouli-Daf v Commissioner of Police of the Metropolis [1995] QB 335; 

Brooks v Metropolitan Police Commissioner (n 13). 
52 Stovin v Wise (n 24); Gorringe (n 3). 
53 Mitchell v Glasgow City Council, X v Hounslow London Borough Council, 

both (n 13). 
54  Furnell and another v Flaherty (trading as Goldstone Farm)(Health 
Protection Agency and another, Part 20 defendants) [2013] EWHC 377 (QB), 

[2013] PTSR D20. 



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70 

for that reason especially contentious.55 It would seem very plausible to 

ascribe to a police force which is apprised of and takes some steps to 

protect a claimant from a threat from a particular known individual an 

assumption of responsibility towards the claimant. In the light of this, the 

finding that no duty of care is owed in such cases can only be explained 

by reference to the supposed conflict between the putative duty of care 

and the police’s other obligations. 

 

4.2 Information Cases 
 

Another category in relation to which assumption of responsibility 

appears to serve reasonably well as a mechanism for determining the 

incidence of the duty of care comprises cases in which a public authority 

has power to give advice or information to a citizen and chooses to do so. 

For example, in T v Surrey County Council
56

 the defendant authority kept 

the name of a particular child minder on the register of child minders it 

was obliged by law to maintain. T’s mother left T in the care of the child 

minder after having sought and received assurances from an employee of 

the authority that the child minder was to be trusted. In fact, on a previous 

occasion, the child minder had caused injury to a child by violent shaking 

and did the same to T. The court held that although the purpose of the 

governing legislation was to ensure that only persons who were fit to act 

as child minders should be registered, it did not give rise to duties to any 

individuals who might rely on the register. The giving of specific 

assurances by the authority to T’s mother was, however, capable of giving 

rise to a duty of care and the assurances constituted negligence 

misstatement. Here the notion of assumption of responsibility (or its 

cognate, negligent misstatement) makes it possible to pick out a particular 

act of the authority as attracting a duty of care where its other related 

activity does not. There is a fine line, however, between cases in which an 

authority merely has a power to give information to a specific individual 

and cases in which, by doing so, it changes the legal position of the 

individual concerned. As we shall see below, the use of assumption of 

responsibility in relation to the latter is more problematic. 

 

 

                                                      
55 Note, in this respect, the dissenting judgment of Lord Bingham in Van Colle (n 

49). 
56 [1994] 4 All ER 448. 



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71 

4.3 Rescue Cases 
 

At time of writing the four leading judgments in rescue cases in 

English law are Capital and Counties PLC v Hampshire CC,57 OLL Ltd v 

Secretary of State for Transport,
58

 Kent v Griffiths,59 and the more recent 

Michael and others v Chief Constable of South Wales Police.60 In Capital 

and Counties, the Court of Appeal heard appeals in four cases in which 

the fire brigade had been called to fires and failed to put them out. OLL 

concerned the mismanagement by the coastguard of an attempted rescue 

of a party of schoolchildren who had got into trouble at sea. Kent 

concerned the calling of an ambulance whose late arrival led to the 

claimant suffering injuries that she would have avoided if the ambulance 

had arrived timeously. In Michael, a telephone call to the police from a 

woman in danger of imminent violence was wrongly classified with the 

result that the police arrived too late to save her life. 

The role actually played by assumption of responsibility in the court’s 

judgment in each of these cases is fairly limited. The question I wish to 

address, however, is whether the concept can be used nonetheless to 

explain the pattern of outcomes that occurred. Donal Nolan has attempted 

to rationalise the differing outcomes of rescue cases concerning the 

ambulance service, fire brigade and police using a conception of 

assumption of responsibility as involving the voluntary acceptance of an 

obligation by the defendant combined with the foreseeable possibility of 

detrimental reliance on the part of the claimant.61 On this view, the reason 

why there is an assumption of responsibility and hence a duty of care 

when an injured person summons an ambulance but none where the fire 

brigade is summoned to put out a fire or the police are summoned to the 

scene of an emergency is that a person who summons an ambulance is 

likely to renounce the alternative means of transport available to her 

whereas a person who summons the other emergency services is likely to 

have no other means of assistance to renounce. The paradoxical 

consequence of this reasoning, however, is that the more absolutely 

dependent a citizen is on the protection provided by a public authority, the 

less likely the authority is to owe her a duty of care. 62  It would 

                                                      
57 [1997] QB 1004 (CA). 
58 [1997] 3 All ER 897 (QB). 
59 [2001] QB 36, [2000] 2 WLR 1158 (CA).  
60 [2015] UKSC 2, [2015] 2 WLR 343. 
61 Nolan (n 5) 281. 
62 cf N McBride, ‘Michael and the Future of Tort Law’ (2016) 32 PN 14-31. 



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72 

presumably mean, for example, that someone who lived on a remote 

island and who could only be brought to hospital by air ambulance would 

be owed no duty of care if she called the ambulance service whereas if she 

lived in a busy town and called the ambulance service, she would be owed 

a duty. 

On the most plausible interpretation of how assumption of 

responsibility should apply to rescue services, I suggest, all the services I 

have referred to would be held to have assumed a responsibility and hence 

to owe a duty of care upon acceptance of an emergency call. Any person 

who calls one of these services in an emergency is likely to rely on the 

service and if a call is made on a person’s behalf and she is unaware of it 

(as happens, for example, if a third party makes a call to the ambulance 

service to rescue an unconscious person), she is very likely to depend on 

the service fulfilling its function with reasonable care.63  

This leads us naturally to question whether this is a satisfactory 

pattern of outcomes? Policy fears about the supposed strain on the rescue 

services aside, I suggest it is; but with one important caveat. As noted 

above, however one interprets assumption of responsibility, it seems to 

require that the defendant perform some positive act that can be treated as 

constituting acceptance of an obligation towards the claimant. In rescue 

cases, given the general expectation that rescue services will attempt to 

assist people who ask for their help, the acceptance of the call for help 

will usually be enough to constitute such a positive act. But suppose a 

service’s phone operator does not answer the call or tells the caller that no 

assistance will be forthcoming in circumstances where it is quite 

unreasonable to do so, for example where the service in question is the 

fire brigade and is perfectly capable of coming to the caller’s aid and has 

at the time in question no competing demands for its assistance.64 Suppose 

further that the caller suffers harm that would probably have been avoided 

if the fire brigade has attended the fire. It makes no sense, I suggest, to 

differentiate a case such as this by denying the existence of a duty of care 

if one would be found in the case in which the phone operator allowed the 

caller to believe that the fire brigade would attend. 

 

                                                      
63 Even if we accept the argument that the fire brigade should not be under a duty 

to answer emergency calls because this duty would conflict with its wider 

obligations, we are nonetheless left with a pattern other than the actual one. 
64 cf D Brodie, ‘Public Authority Liability: the Scottish Approach’ (2007) 11 

Edin LR 254, 256. 



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4.4 Professional Cases 
 

The offer of help – explicit or implicit – to a member of the public by 

a qualified professional is the paradigm example of assumption of 

responsibility. For this reason, one would expect the concept to apply 

most easily in those cases in which the claimant’s complaint against a 

public authority can be treated as a complaint about the failure of a 

professional person employed by the authority to provide the relevant 

service. This expectation is, to some extent, borne out by the case law. 

Bodies within the NHS can be held vicariously liable for the failure of the 

doctors working for them to provide the treatment expected; 65  local 

authorities can be held liable for the negligent misstatements of the 

surveyors they employ;66 and education authorities can be held liable for 

the failure of the teachers and educational psychologists they employ to 

respectively provide adequate education or correct diagnosis for children 

with special educational needs.67 It is arguable also that local authorities 

can be held liable for the omissions of the professionals they employ in 

the field of child protection.68 

A difficulty with the idea that public authorities can be held 

vicariously liable for the acts of professionals they employ is that it, too, 

can produce obvious anomalies. Where a local education authority or the 

social services department of a local authority causes harm to children, it 

may be because the professionals who work for the authority have failed 

in their professional duty – the head master of a school may have failed to 

provide a child with appropriate education, social workers may have 

failed to take the steps necessary to remove a child from abusive parents – 

but it may also be because of failings that are administrative rather than 

professional in nature and cannot be ascribed to any particular individual. 

So, for example, a badly run education authority might fail through simple 

administrative incompetence to make the arrangements necessary to assist 

a child who needs home schooling or the social services department may 

have been informed that a child needs its help but, again, through 

administrative incompetence – because there is a rapid turnover of staff, 

because files are lost and letters or emails left unopened – may have failed 

to take the necessary steps. It would be hard to justify making a finding of 

                                                      
65 Barnett v Chelsea and Kensington Hospital Management Committee [1969] 1 

QB 428 (QB). 
66 Smith v Eric S Bush [1990] 1 AC 831 (HL). 
67 Phelps v Hillingdon London Borough Council (n 25). 
68 See D v East Berkshire Community Health NHS Trust (n 14). 



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74 

liability in the cases that conformed to the model of vicarious liability for 

failings of professionals while denying it in the cases where the causes of 

harm were of the administrative type.69 

This problem can be avoided if we take the view that professional 

liability is only a special case of assumption of responsibility. We can 

then say that the authorities that employ professionals assume a 

responsibility toward the persons whom they aim to assist. This solution 

brings us back to the problem of omissions, however. As noted above, 

assumption of responsibility, however interpreted, requires some sort of 

positive act on the part of the defendant and yet some of those failures on 

the part of authorities to provide expected services that cannot be ascribed 

to identifiable professionals will also be cases of pure omission. Consider 

again, for instance, the example of the social services department given 

information about a child in danger which fails through sheer 

administrative incompetence to act timeously. In such a case, the 

defendant authority may never make towards the child a gesture that 

could be interpreted as an assumption of responsibility and yet, to refuse 

liability in this case while finding it in another in which a similar failure is 

preceded by such a gesture would be, again, to make an indefensible 

suggestion. 

 

4.5 Legal Determination Cases 
 

Cases which involve the making of legal determinations by public 

authorities as to the rights or entitlements of private persons and in which 

the question of tortious liability arises are rare, but they exist. One such is 

the well-known Maguire case70 in which the claimants fitted out vehicles 

for use as taxis in reliance on a policy promulgated by the local authority 

but were then denied the licences necessary to operate the taxis when the 

policy turned out to be unlawful. Another is the Banks case71 in which the 

claimant was a farmer who suffered financial loss when the Secretary of 

State made his herd the subject of a Movement Restriction Order on the 

basis of a fact-finding process vitiated by procedural impropriety. A third 

example is the Jain case referred to above where the claimants were the 

proprietors of a care home who suffered the ruination of their business 

after the defendant health authority obtained an ex parte court order 

                                                      
69 cf Booth and Squires (n 17) 9.102-9.110. 
70 R v Knowsley MBC, ex p Maguire (1992) 90 LGR 653. 
71 Banks v Secretary of State for Environment, Food and Rural Affairs [2004] 

EWHC 416, [2004] NPC 43. 



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75 

cancelling the home’s registration on the basis of inaccurate 

information.72 

It might be thought that in relation to cases of this sort, the concept of 

assumption of responsibility had no relevance at all. Legal determinations 

are the purest form of exercise of public law power and it is widely 

supposed that the functions they involve are too unlike the activities 

undertaken by private persons for it to be possible for negligence to have 

any application. 73  Since assumption of responsibility is a concept 

belonging to the law of negligence, it too is supposed to have no place in 

legal determination cases. Assumption of responsibility would thus appear 

to be relevant only in the sense that there was a kind of negative 

correlation: there is never assumption of responsibility in such cases and, 

correspondingly, there is never a duty of care. For two reasons, this 

appearance is misleading however. 

Firstly, one can make a strong case that wherever a public authority 

makes a legal determination with respect to the rights or entitlements of a 

particular citizen, it assumes a responsibility towards that citizen. All the 

necessary elements are there: the authority acts positively with respect to 

the citizen; the citizen will commonly be reliant or dependent for some 

aspect of her welfare on the authority’s act, or both: and the citizen will be 

aware of this reliance or dependency. In most such cases, moreover, the 

authority’s act can be seen as involving a representation as to the 

authority’s power to perform the act, a representation which amounts to a 

species of negligent misstatement where it turns out to be false. So in 

Maguire, for example, the authority gave the false impression to the 

claimants that they would receive taxi licences and they suffered loss as a 

result while in Banks, the claimant was led to believe that his herd was 

subject to a valid Movement Restriction Order when it was not and 

suffered loss as a result. 

Secondly, parties have attempted to invoke assumption of 

responsibility in a number of cases involving the making of legal 

determinations by public authorities and while the argument has been 

rejected in some cases it has been accepted in others.74 An early example 

                                                      
72 n 15. 
73 This supposition is an expression of what I called in Section I above “the 

background premise”. 
74 Cases in which the argument has been made and rejected are: W v Home Office 

[1997] Imm AR 302; Rowley v Secretary of State for Work and Pensions [2007] 

EWCA Civ 598, [2007] 1 WLR 2861; St John Poulton’s Trustee in Bankruptcy v 

Minister of Justice [2010] EWCA Civ 392, [2011] Ch 1. In addition to the cases 

 



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76 

of a case where the argument succeeded is Ministry of Housing and Local 

Government v Sharp. 75  This involved a scheme whereby persons who 

suffered loss as a result of the denial of planning permission were paid 

compensation. If permission were later granted the developer had to repay 

the compensation to the Ministry and this obligation was recorded on the 

local charges register as a local land charge. Under the governing 

legislation, the registrar of local charges was the clerk to the relevant local 

authority. It was his duty to register the charge and where an official 

search was requisitioned, to produce a certificate indicating the charge’s 

existence. The facts were that an owner of land subject to such a charge 

obtained planning permission and sold the land to a developer. Prior to the 

sale, the developer’s solicitor requisitioned a search of the local charges 

register but due to the negligence of a clerk in the registry, the resulting 

certificate made no reference to the charge. As the Court of Appeal held, 

the certificate was conclusive as against the Ministry and the developer 

was thus able to avoid having to pay back the compensation. The Ministry 

sued the local registrar, Sharp, and his employer, the local authority, for 

breach of statutory duty and negligence. The members of the Court of 

Appeal were not able to agree as to whether an action lay for breach of 

statutory duty – Lord Denning MR thought it did while Salmon and Cross 

LJJ thought it did not – but they were able to agree that Sharp was liable 

for negligent misstatement on the principle of Hedley Byrne and his 

employer, the local authority, conceded that it was vicariously liable. 

The case provides a good illustration of the fine line between the 

situation in which an authority causes loss by giving out erroneous 

information (discussed above under the heading “information cases”) and 

the situation in which an authority harms a person by the improper or 

careless exercise of its power to determine legal rights or entitlements. It 

is easy to represent as being an instance of the former: the clerk to the 

local authority mistakenly informed the developer that there was no 

charge and his employer, the local authority, conceded that it was 

vicariously liable for the resulting loss. On a true legal analysis, however, 

it was an instance of the latter. As Lord Denning explained,76 in his role as 

local registrar Sharp was not a servant of the local authority. Qua 

registrar, he was under a statutory duty to provide an accurate certificate 

and the certificate was conclusive as to the existence or not of the charge. 

                                                                                                                        
mentioned in the text, the argument was made and partly accepted in McCreaner 

v Ministry of Justice [2014] EHWC 569 (QB), [2015] 1 WLR 354. 
75 n 37. 
76 At p 265. 



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The registrar’s careless exercise of his power thus had the effect of 

depriving the Ministry of its right to the money secured by the charge. 

The judges of the Court of Appeal fudged or glossed over this difference, 

but we should not allow their equivocation to blind us to true nature of 

their decision. 

Sharp is peculiar in that the right or entitlement in question was that 

of a branch of government. 77  There are other cases in which public 

authorities have been held to assume responsibility in the exercise of 

powers to determine rights or entitlements, however, in which the persons 

affected have been ordinary citizens. One such case is Neil Martin Ltd v 

Revenue and Customs Commissioners.78 The claimant in this case was a 

builder who applied to the Revenue for a certificate which he needed to in 

order to obtain work as a subcontractor. In processing his claim, the 

Revenue made a series of errors with the result that he only obtained the 

certificate after a long delay, thus occasioning loss. The errors included 

wrongly insisting that he had to produce company accounts, failing to 

ensure that he signed the relevant forms while at the tax office, mistakenly 

treating the forms submitted by the claimant as an application for 

something other than the required certificate, marking a second set of 

forms with the wrong Unique Tax Reference, and sending the certificate 

once granted to the wrong address. The Court of Appeal held that the third 

of these errors, but not the others, gave rise to a duty of care: in deciding 

to treat the claimant’s application as an application for something other 

than the sought after certificate, the anonymous employee had assumed a 

responsibility towards the claimant and the Revenue was vicariously 

liable for its breach.  

Another example is Welton v North Cornwall District Council.79 Here, 

the owners of a guest house made expensive improvements to their 

premises on the advice of an environmental health officer given when the 

officer paid them an informal visit. The improvements turned out not to 

be required under the relevant legislation. On the owners’ action for 

recovery of the wasted expenses, the Court of Appeal held that the officer 

had, in effect, been offering an advisory service and could thus owe a duty 

of care to the owners and be liable for negligent misstatement. In reaching 

its judgment, the court emphasized the informal nature of the officer’s 

visit and characterized the giving of advice as beyond the officer’s 

                                                      
77 Moreover, if the registrar could be represented as making a direct undertaking 

to anyone it would be to the person seeking the certificate.  
78 [2007] EWCA Civ 1041; [2007] All ER (D) 897. 
79 [1997] 1 WLR 570. 



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statutory functions. The case might thus appear to fall outside the category 

of cases involving the making of a legal determination as to rights or 

entitlement. As Lord Scott VC pointed out when he distinguished Welton 

in another case, 80  however, the officer’s giving of advice could not 

plausibly be differentiated from his statutory functions in this way. The 

plaintiffs did what he told them to do not simply because he was an expert 

on the subject who had proffered advice but because he had coercive 

powers which they believed he would use against them: the officer’s 

giving of advice in this context was itself an exercise of coercive power. 

The case thus concerns the exercise of a public authority’s powers to 

determine rights, despite the Court of Appeal’s attempt to make it appear 

otherwise. 

It is, of course, a noteworthy feature of these cases that the courts 

never admit that a public authority making a determination as to rights or 

entitlements can, in so doing, make an assumption of responsibility. In 

each case, the court pretends that some employee of the authority has 

somehow stepped outside its statutory function and performed an act of 

the sort that would involve assumption of responsibility if performed by a 

private person. Justifications have occasionally been advanced in the case 

law for the view that assumption of responsibility is incompatible with the 

performance of a statutory function. One is that where a public authority 

is subject to a statutory duty to act it cannot be said to have assumed 

responsibility towards those affected by its action because it was not 

acting voluntarily. 81  This insistence that a person can only assume 

responsibility in relation to acts which she is not legally obliged on other 

grounds to perform is inconsistent with the definition of assumption of 

responsibility I set out above, however. It assumes a reading of 

“voluntary” as entailing freedom of choice whereas, in a number of 

leading cases, defendants have been found to have assumed responsibility 

despite being under a legal obligation to perform the act to which 

assumption relates.82 To define assumption of responsibility in this way, 

                                                      
80 Harris v Evans (n 14). 
81 See Customs and Excise Commissioners v Barclays Bank Plc (n 30) [14] (Lord 
Bingham), [94] (Lord Mance) respectively; Neil Martin Ltd v Revenue and 

Customs Commissioners [2006] EWHC 2425 (Ch) 97 (Andrew Simmons); 

Rowley v Secretary of State for Work and Pensions (n 74) [54] (Dyson LJ); 

Darby v Richmond upon Thames LBC [2017] EWCA Civ 252 [18] (Thirlwall 

LJ). 
82 See Barrett v Enfield LBC and Phelps v Hillingdon LBC, both (n 25), in both of 

which the defendant public authorities were held to owe duties vicariously as a 

result of actions performed by the professionals they employed while at the same 

 



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moreover, would have the consequence that the concept could not be used 

to explain the incidence of the duty of care in cases involving public 

authorities since most public authority cases in which an assumption of 

responsibility may be found are ones in which the authority is obliged by 

statute to perform some action vis-à-vis the claimant.83  

The conventional picture I presented above of the role that assumption 

of responsibility might play in legal determination cases is thus false. It is 

not true that there is never a duty of care in such cases, nor that the 

concept of assumption of responsibility is not or cannot be used. The 

concept has been used in some cases. The courts have tried to make it 

appear that these cases did not truly involve the exercise of powers to 

determine citizens’ rights or entitlements but typically they did involve 

such exercise. If the concept were used consistently, moreover, it would 

justify imposing a duty of care in many and perhaps the great majority of 

legal determination cases. Its use cannot, therefore, be said to justify by 

itself the current pattern of liability and no liability in such cases. This 

prompts the question whether assumption of responsibility, in 

combination with one or more of the exclusionary principles discussed 

above might produce a pattern like that to be found in the actual case law. 

In particular, one might ask whether the use of assumption of 

responsibility together with what I called above the fourth proposition – 

namely that a putative duty should be excluded if it would be in conflict 

with the other duties to which the defendant public duty was subject – 

might produce a pattern of liability like that in the case law. 

The answer is that it would not. The legal determination cases in 

which a duty has been found are ones in which the courts have been able 

to delude themselves that determination of rights or entitlements was not 

involved, either by pretending that the relevant acts could be attributed to 

an employee rather than to the authority itself or that the authority was 

simply dispensing information. These cases are not ones in which the 

possibility that a duty of care would conflict with the authority’s other 

public law duties was less present than in cases in which no duty was 

found. In Neil Martin, for example, a duty on the part of the tax 

                                                                                                                        
time being under statutory obligations to act. In a non-public authority context, 

see Henderson v Merrett Syndicates Ltd (No 1) (n 45), in which an assumption of 

authority arose on the basis of conduct undertaken in fulfilment of a contractual 

obligation to a third party and Spring v Guardian Assurance Plc [1995] 2 AC 296 

(HL), where an assumption of authority was held to arise in relation to an act 

required by the defendant’s membership of a self-regulatory body. cf Nolan ‘The 

Liability of Public Authorities for Failing to Confer Benefits’ (n 5) 283. 
83 As in Barrett and Phelps (n 25). 



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authorities to correctly determine the claimant’s tax status could 

presumably be said to have conflicted with its duties to do the same for 

other tax payers and to obtain the maximum tax take for the treasury 

while in the Welton case, a duty on the part of the health inspector to take 

care in determining the guest house owners’ obligation under the relevant 

legislation could be said to have conflicted with his duty to protect the 

interests of potential customers of the guest house in health and safety. 

The idea of a duty of care based on assumption of responsibility and 

limited where necessary to avoid conflicting duties also has a serious 

deficiency from a normative or justificatory point of view. If the typical 

legal determination case involves an assumption of responsibility and is 

therefore on all fours with the typical professional case, why should the 

need to avoid conflicts between duties exclude liability in relation to the 

former and not in relation to the latter? It might be thought that what 

distinguishes the two types of cases is that legal determination cases 

usually involve difficult decisions as to the allocation of resources 

whereas, in professional cases, once a professional person (whether public 

or private) has assumed responsibility towards an individual the only 

issues that arise relate to practical competence in the provision of the 

service offered. This distinction will not withstand examination, however. 

Even once a public sector professional has chosen to serve a given 

individual, the choices she makes in providing the service will have 

resource implications and involve choices that affect other persons to 

whom she might owe a duty. An NHS doctor must balance the time spent 

in administering a treatment to a particular patient against the time to be 

spent in treating other patients and to attach a duty of care to one patient 

might be thought to produce a conflict with the duties owed to others; in 

preparing a statement for a pupil with special educational needs, an 

education officer will make recommendations having implications vis-à-

vis the resources that can be spent on other pupils;84 and a social worker 

deciding whether to place a child in care with a foster family and which 

foster family to choose owes conflicting duties to both the child and the 

foster families concerned.85 The choices to be made in these cases do not 

involve matters of high policy and in the first and second of these 

examples, the exclusionary principle involved – i.e. that there should not 

be a duty of care towards a particular individual where the authority 

concerned owes a duty to all members of the public who share the 

                                                      
84 cf Phelps (n 25); Carty v Croydon LBC [2005] EWCA Civ 19, [2005] 1WLR 

2312. 
85 Barrett v Enfield LBC (n 25); W v Essex CC [2001] 2 AC 592. 



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situation of the individual in question - is one I represented above as a 

tendency rather than an absolute rule. Nonetheless, if we compare the 

potential conflicts of duties involved in such cases with those in the case 

in which Lord Scott’s strict exclusionary principle was enunciated, there 

seems no reason to allow a duty of care in the former while excluding it in 

the latter. The failure in Jain was to take reasonable care in ascertaining 

the facts when deciding whether to apply for the cancellation of a care 

home’s licence. No hard question of policy was involved here either and 

if a health authority cannot be put under a duty of care for fear that it 

might not cancel a care home’s licence when the protection of the 

occupants’ well-being made it necessary to do so, it is hard to see how we 

can be confident that imposition of a duty of care might not have an 

equally distorting effect on a doctor deciding which treatment to 

administer, an education officer recommending special educational 

provision or a social worker deciding to recommend that a child be placed 

with a foster family. 

Thus the recognition that many legal determination cases might 

involve an assumption of responsibility on the part of the public authority 

concerned tends to point up the arbitrariness of the principles of blanket 

exclusion adopted in recent case law. A more defensible method of 

determining the incidence of the duty of care in legal determination cases 

would be to assume its prima facie existence and limit it by reference to 

any deleterious consequences that its imposition seemed likely to have. 

But it is precisely to avoid such an approach – essentially the one set out 

in Anns v Merton Borough Council86 – that the current dispensation has 

been adopted. 

A final question is whether an approach to legal determination cases 

based on the consistent application of assumption of responsibility might 

produce satisfactory outcomes even if those were not the outcomes to be 

found in current case law. Having surveyed all categories of public 

authority cases, however, we are now in a position to see that the 

consistent application of the concept of assumption of responsibility 

would produce across the whole range of public authority cases an 

incidence of the duty of care far more extensive than usually 

contemplated by the concept’s proponents. The question whether use of 

the concept in relation to legal determination cases is better addressed as 

part of the larger issue of whether its use can produce a pattern of 

satisfactory outcomes for public authority cases as a whole and 

accordingly I postpone it to this article’s conclusion.  

                                                      
86 n 2. 



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5 CONCLUSION 
 

The concept of assumption of responsibility cannot be used to explain 

or justify those parts of the law on the negligence liability of public 

authorities to which it appears to have application. As we have seen, there 

are various anomalies for which it cannot account.  

But if it cannot explain or justify the current law could its consistent 

application result in something better? One might, speculate on this basis 

that assumption of responsibility could form the foundation for a more 

extensive law of public authority negligence and that in doing so it might 

cure what many have for long felt to be a defect in English law, the lack 

of a developed form of administrative liability. Such a development 

would be supported by the principle enunciated by Lord Bingham. It 

should not surprise us if the consistent application of assumption of 

responsibility produces the kinds of outcomes required by that principle. 

As noted above, the paradigm example of assumption of responsibility is 

the offer of help to a member of the public by a qualified professional. 

What distinguishes a professional person from any other provider of 

services is professed expertise and a commitment to serving the public 

interest. A professional is thus very like a public authority and in some 

systems is treated as one. What the discussion above has demonstrated, 

however, is that while a law of public authority negligence liability based 

on assumption of responsibility might be far more extensive than the 

concept’s proponents envisage, it would still suffer from unjustifiable 

lacunae as a result of the requirement that a person act positively in order 

to assume responsibility. Hence, as we saw, the fire brigade that attends a 

fire and incompetently fails to put it out would be liable while the fire 

brigade that unreasonably omits to attend would not; the social services 

department that apprised itself of the facts relating to an abused child and 

negligently failed to remove the child from her abusive parents would be 

liable while the social services department that negligently failed to take 

notice of the child’s situation in the first place would not; and so on. If 

one were minded to use negligence as the vehicle for a developed form of 

administrative liability, one would therefore be better off relying on the 

Bingham principle directly than using assumption of responsibility as a 

kind of proxy. 

Faced with the inadequacy of the concept of assumption of 

responsibility, there are a number of possible responses. One is to 

continue the so far fruitless search for some concept that is, on the one 

hand, consistent with the basic principle that public authorities are to be 

treated as if they were private persons but that, on the other hand, avoids 

the harsh or seemingly unjust results to which the principle otherwise 



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gives rise.87 Another is to adhere to the principle that public authorities 

must be treated in the same way as private persons while simply accepting 

that this produces harsh and unjust results. A third response would to be to 

abandon the dogmatic adherence to Dicey’s equality principle and to 

accept at last that English law requires a form of specialized 

administrative liability, one based overtly on the principle that there 

should be compensation for the misdeeds of public authorities. 

With respect to this last possibility, one final observation is in order. 

In my description at the beginning of this article of the current state of the 

law in this area, I outlined what I called “the background premise” namely 

the view that a public authority acting in the exercise of a public law 

power or in pursuit of public law duty can never owe a duty of care except 

when it attracts such a duty by performing an activity that might equally 

well be performed by a private person. In other words, even if it might 

appear desirable to extend a principle that applies to private defendants in 

such a way as to impose a duty of care upon a public authority in relation 

to some activity that lacks an obvious private counterpart, it is somehow 

never appropriate to do so. The approach of the courts to what I called 

above legal determination cases tends to confirm the existence of the 

background premise. In a number of such cases, the courts have justified 

the imposition of a duty of care by assimilating the acts of the defendant 

public authority to ones that might be carried out by a private person.88 

Where such assimilation is not possible, however, or where the courts are 

clear sighted enough to recognize that the case involves the making of a 

legal determination, despite the superficial resemblance to an activity that 

might be carried out by a private person, then a duty of care is denied.89 

What justification is there for this state of affairs? None is to be found 

in the case law. Instead, the courts present us with a series of ad hoc 

excuses for restricting liability without ever providing or even 

                                                      
87 The notion of “general reliance” propounded by Mason J in Sutherland Shire 

Council v Heyman (1987) 157 CLR 424 and discussed by Lord Hoffmann in 

Stovin v Wise (n 24) 953-55 has been considered for this purpose but with little 

success. More commonly, adherents of Dicey’s equality principle tend to deny 

that there is any special problem of public authority liability and look instead for 

principles that will explain why there should be liability in cases (whether with 

public or private defendants) involving omissions. For a useful exposition of such 

principles see H Wilberg, ‘In Defence of The Omissions Rule in Public Authority 

Negligence Claims’ (2011) 19 TLJ 159. 
88 As in Barrett (n 25); Phelps (n 25); Sharp (n 37); Neil Martin (n 81); Welton (n 

79). 
89 n 74. 



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acknowledging the need for a global explanation for the refusal to provide 

compensation in relation to loss caused by distinctively public law 

functions. One is left with the sense that the English legal system’s lack of 

a developed form of administrative liability is the product of nothing more 

than a blind fearfulness and conservatism.