The Everyday Life Information Behaviour of Immigrants: A Case of Bangladeshi Women


The International Journal of Information, Diversity, & Inclusion, 2(1-2), 2018 
ISSN 2574-3430, publish.lib.umd.edu/IJIDI/ 

The Everyday Life Information Behaviour of Immigrants: 
A Case of Bangladeshi Women  

Nafiz Zaman Shuva, Western University, Canada 

Keywords: barriers to information access; Canada; everyday life Information behaviour of 

immigrants; sources of information; women immigrants  

Publication Type: poster 

Abstract 

Immigrants need information at various stages of their settlement. For immigrants, lack of 
timely relevant information before and after arrival may lead to social isolation, depression, 
and dissatisfaction with their lives in their host countries. Several studies (e.g., Caidi, Allard, 
& Quirke, 2010; Esses & Meadianu, 2012) recognize the importance of timely information for 
efficient settlement of immigrants. Employing a qualitative research approach, I conducted 
22 semi-structured interviews to acquire information on various aspects of Bangladeshi 
immigrant women’s lives including everyday life information behaviour in Bangladesh and in 
Canada, their settlement information needs, political participation in Canada, public library 
use, and awareness about their rights in Canada.  

In this poster, I present the everyday life information behaviour of Bangladeshi women 
immigrants who participated in this study. It is evident in my study that migration has 

substantially affected the everyday information behaviour of Bangladeshi women immigrants. 
Quite a few participants clearly indicated that the everyday life information behaviour in 
Canada compared to Bangladesh is completely different. Based on the results of the current 
study, I have identified that local systems, family responsibilities, language, education, 
dependency on family members, unemployment/intention to change jobs, and social 
interactions heavily affect immigrants’ everyday life information behaviour in Canada. For 
example, Bangladeshi immigrants who participated in the study did not look for weather and 
transportation updates when they were in Bangladesh, but after moving to Canada or 
countries where the local systems support the real-time update of weather and transport, 
they always require it. Moreover, due to sociocultural patterns, immigrant women hailing 
from Bangladesh had less administrative responsibilities and worries compared to here in 
Canada. Furthermore, many immigrants were not regular users of the internet when they 
were in Bangladesh, but after moving to Canada, they have adopted frequent use of it. 

It is further evident in my study that the information needs reported by Bangladeshi 
immigrant women are very much connected with their everyday life practices. The study 
found that immigrants create their own small world (Chatman, 1991) in their host c ountries 
and seek information and help from people in their small world. The study also found the 
high dependency of Bangladeshi immigrant women on family members and friends for 
satisfying their day-to-day information needs. It is also evident in the study that Savolainen’s 
(1995) Everyday Life Information Seeking (ELIS) model may not be suitable to capture the 

information practices of various immigrant groups (especially newcomers) due to migrational 

http://publish.lib.umd.edu/IJIDI/,


 Information Behaviour of Immigrants 

The International Journal of Information, Diversity, & Inclusion, 2(1-2), 2018 
ISSN 2574-3430, publish.lib.umd.edu/IJIDI/ 

effects. Immigrants may have a completely different set of everyday life information needs 
compared to their early life in their home country before migrating to a new country. They 
may have to compromise their long-practiced habits due to several factors including 
unemployment and depression.  

Based on the results of my pilot study, I propose an Everyday Life Information Behaviour 
Model to capture the everyday life information behaviour of immigrants and to posit the 
connection between everyday life information behaviour of immigrants and their social 
integration and settlement. The model illustrates core factors affecting everyday life 

information needs as well as the core everyday life information needs of Bangladeshi 
immigrant women. These factors are shown to feed into levels of information seeking 
anxiety, to support or respond to certain kinds of information grounds, and to construct or 
mediate certain barriers to information access. Furthermore, all of these factors are shown 
to suggest a continuum of social integration for my participants. 

The following references were consulted in the preparation of the abstract and 
poster. 

Caidi, N., Allard, D., & Quirke, L. (2010). Information practices of immigrants. Annual Review 

of Information Science and Technology, 44(1), 491–531. 

Chatman, E. A. (1991). Life in a small world: Applicability of gratification theory to information 
seeking behavior. Journal of the American Society for Information Science, 42(6), 438–

449. 

Esses, V.M. & Medianu, S. (2012). Integration barriers and information as a solution: Report 
based on literature covering 2005-2011 inclusive. Retrieved from 
http://p2pcanada.ca/wp-content/uploads/2012/08/Integration-Barriers-and-

Infomation-as-a-Solution.pdf 

Savolainen, R. (1995). Everyday life information seeking: Approaching information seeking in 

the context of way of life. Library & Information Science Research, 17(3), 259-94. 

Nafiz Zaman Shuva (nshuva@uwo.ca) is a Ph.D. Candidate in the Faculty of Information and 
Media Studies at Western University, London, Ontario, Canada. He is an assistant professor 
(on study leave) in the Department of Information Science and Library Management at the 
University of Dhaka, Bangladesh. Nafiz holds two Masters in Library and Information Science —
one from the University of Dhaka and other from the three European universities in Norway, 
Estonia, and Italy (Erasmus Mundus program). Nafiz’s doctoral study seeks to understand the 
transitional information practices of immigrants in Canada and the role of information in 
their Canadian lives, looking in particular at the information practices that occur between 
pre-arrival and after arrival information needs and seeking related to settlement into 
Canada. Nafiz is the founder president of the Bangladesh Association of Young Researchers 
(BAYR) and is one of the ASIS&T (SIG-III) international paper contest winners of 2004. His 
research revolves around information practices, the role of information in society, digital 
inclusion, digital libraries, public libraries, and open access. 

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	The following references were consulted in the preparation of the abstract and poster.