Book Review: Humanizing LIS Education


The International Journal of Information, Diversity, & Inclusion, 5(2), 2021 
ISSN 2574-3430, https://jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v5i2.36307 

IJIDI: Book Review 

Dali, K., & Caidi, N. (Eds.). (2021). Humanizing LIS education and practice: Diversity and 

design. Routledge. ISBN 9780367404499. 179 pp. $44.95 US – paperback. 

Reviewer: Vanessa Irvin, University of Hawaii – Manoa, USA 
Book Review Editor: Norda A. Bell, York University, Canada 

Keywords: diversity; library and information science; LIS education; professional practice; 

research  

Publication Type: book review 

umanizing LIS Education and Practice is an engaging collection of 10 chapters that
demonstrate ways in which the Diversity by Design (DbD) concept has been enacted by
library and information science (LIS) scholars and practitioners, theoretically, and in the 

field. Originally conceived by editors Keren Dali and Nadia Caidi, the DbD concept was originally 
articulated in their 2017 article, “Diversity by Design”. The editors begin this book by 
republishing that article as a conceptual framework to contextualize the nine chapters that 
follow. 

The text is organized into three parts: Diversity by Design (chapters 1 and 2), DbD in LIS education 
(chapters 3-6), and DbD in LIS practice (chapters 7-10) as an assemblage of “case studies, 
practice models, and successful application [of the DbD approach] in LIS higher education and 
professional practice” (p. 6). Dali and Caidi state that the primary audiences for the book are 
LIS educators, graduate students, and practitioners, worldwide. Indeed, authors included in the 
tome are a balanced representation of the LIS field with 10 authors hailing from LIS education 
(including two who are practitioner doctoral students) and nine authors who are active 

practitioners in the LIS field. The authors’ research foci derive from diverse interests: Indigenous 
library services, assistive technologies in libraries, diversity initiatives for LIS professional 
development, LIS publishing, and accessibility and usability in the LIS classroom, within 
academic, public, and community-based library settings. Contributors hail from South Africa, 
Canada, and the United States, offering perspectives on diversity from African, Canadian 
(including Indigenous), and American lenses. Each chapter presents footnotes and a reference 

list at its end. 

The purpose of Humanizing LIS Education and Practice is to demonstrate and promote the 
diversity, equity, and inclusion (DEI) concept as more than a discursive idea or trendy best 
practice, but rather, as an intentional, meaningful, systematic approach for librarians and 
information professionals living as citizens of a multi-cultured, social world. To that end, Dali 
and Caidi posit in their introduction that diversity needs to be embedded within LIS on all levels 
and within all layers, by design. “By design” denotes intentionality and mindful intersectionality. 

To punctuate the point, Dali and Caidi author part I of the book to explain their conceptualization 
and application of their concept of Diversity by Design. In chapter 1, the editors outline the six 

elements of DbD for LIS education, summarized concisely, as follows:  

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https://jps.library.utoronto.ca/index.php/ijidi/index


Humanizing LIS Education and Practice  

 

The International Journal of Information, Diversity, & Inclusion, 5(2), 2021 
ISSN 2574-3430, https://jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v5i2.36307 

1) LIS instructor awareness of the need for diversity as a fundamental aspect of their 
pedagogical framework and methodologies,  

2) LIS faculty and administrative support for a core diversity course as part of the LIS 
curriculum,  

3) LIS student awareness, interest, and willingness to connect with diverse people and 
communities,  

4) learning-oriented partnerships with community stakeholders that are representative of 
diverse constituencies,  

5) a vast array of educational resources and platforms “that facilitate diverse learning 
styles,” and, 

6) “the diversity mindset,” which is an articulation and actualization of diversity as a way 
of life based on a “deep conviction that diversity is not an option: it is integral to social 
structure, daily interactions, learning environments, professional settings, and human 

relationships” (p. 16).   

Due to the interdisciplinary nature of LIS, Dali and Caidi discuss various ways that DbD could be 
interpreted and applied. The editors proclaim that as a profession, it is time for LIS to move 
beyond tokenism and pithy diversity and inclusion statements and policies, to bring the diversity 
conversation “to the next level” (p. 21) by embracing the diversity we all inherently possess 
individually, communally, and collectively as a human family, and as information professionals. 
They state that only when LIS fully appreciates diversity as a naturally present aspect of the 

discipline and field, and of everyday life, will Diversity by Design become a model fully realized.   

In Chapter 2, the editors decree a clarion call for DbD by presenting detailed research outcomes 
on a study they performed in 2014, where 119 LIS students responded to a survey Dali and Caidi 
distributed to the 57 North American LIS programs accredited by the American Library Association 

(ALA). The data, presented in the voices of the respondents, offer an unapologetic appeal for all 
LIS theoreticians and practitioners to take intentional accountability for exploring the 
complexities of ways in which we claim and incorporate (or not) our own identity constructions, 
pedagogical objectives, and practice-focused raison d’être towards ourselves, one another, and 
the cohorts, communities, and constituencies in which we serve. 

Authors Kim M. Thompson and Clayton A. Copeland assert in Chapter 3 that LIS educators can 
consistently embrace DbD as they describe their model for inclusive course design which 
incorporates four principles: andragogy, content, communication, and assessment. The authors 
discuss and provide concrete examples of how LIS educators can design their courses to 
incorporate diversity within each of these realms. In Chapter 4, Clara Chu and Jaya Raju state 
the case that diversity needs to be included in LIS education, by design, in every LIS program, 
globally. The authors share their research where they performed textual analysis of the websites 
of LIS schools in Africa to argue that diversity is not just a band-aid fix for LIS education, but 
more urgently, it is an emic aspect of LIS that must be realized, honored, and lived, starting with 
inclusive pedagogical approaches in the LIS classroom, transparent diversity prioritizing of LIS 
professional associations, coupled with identity-construction of LIS faculty, everywhere.  

Diane Dechief contributes Chapter 5 where she shares her research into how LIS faculty can apply 

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Humanizing LIS Education and Practice  

 

The International Journal of Information, Diversity, & Inclusion, 5(2), 2021 
ISSN 2574-3430, https://jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v5i2.36307 

DbD on names and naming practices by facilitating in-class activities that engage students to 
call-name-claim themselves as they want to be identified. Dechief emphasizes that such 
pedagogical intentions are ever-evolving, always in need of adjustment because such a “diversity 
mindset” is vital to “enhance class activities with the goals of improving students’ experiences 
in the classroom and increasing their opportunities to engage with strategies that diminish social 
inequities and microaggressions” (p. 103). As such, DbD empowers students because “it creates 

opportunities for students to informally teach peers and instructors” (p. 103).  

In Chapter 6, Bharat Mehra offers a critical examination of DbD challenges within the tenure 

process of LIS academia. This chapter incisively analyzes how the tenure and promotion process 
in North American LIS academia is toxically intertwined with the political landscape of LIS 
scholarly publishing practices. Mehra calls to task the “white-ist (white + elitist)” (p. 105) 
foundations of LIS academia and shares his experience of applying DbD to his tenure and 
promotion process as a holistic approach to challenging the linear perceptions of the teaching-

research-service model within the white-ist LIS academia paradigm.  

Chapter 7 opens up part III of the book, which focuses on LIS practice. Laurie Davidson, Kimberly 
Johnson, and Daniella Levy-Pinto provide an intriguing contribution in Chapter 7 where they 
explore print accessibility issues within public librarianship where “[a]ccessibility … entails the 
identification and removal of barriers, be they physical, technological, procedural, attitudinal, 
or environmental, which inhibit people’s participation in activities or in daily life” (p. 125). 
Conveyed from a Canadian context, Davidson, Johnson, and Levy-Pinto’s story about their work 
with their country’s National Network for Equitable Library Service (NNELS) disrupts traditional 
notions of accessibility services in libraries. For example, the authors share how the NNELS 
creates textual content on-demand for patrons with print disabilities, rejecting the model of 
outsourcing library accessibility services (which perpetuates inequitable access to information). 
NNELS’s approach and practice illustrates how print accessibility becomes an equitable aspect 
of library service akin to the benefits of interlibrary loan as an information service amenity. 

In Chapter 8, academic librarian Norda Bell declares that challenges in LIS professional 
conference planning are due to two problematic approaches: “diversity as ‘add-on’” and 
“diversity as ‘separate, but equal’”. By examining diverse people’s challenging online 
engagements with LIS conference websites, Bell cites benefits and limitations of conference 
approaches to diversity, equity, and inclusion. Bell then applies the DbD model to reframe LIS 
conference planning so that “conference committees can work towards cultivating a diversity 
mindset” (p. 140) where planners reconsider their understandings to view DEI in all its  
dimensions, “not solely around representation from POC [people of color]” (p. 141). Bell calls 
for an intentional approach to conference planning that is inclusive, rather than performative. 

Localized within a South African context, Chapter 9 looks at the role of the academic library as 
an equitable and inclusive publisher of African research. Authors Reggie Raju, Jill Claassen, and 
Lena Nyahodza contend that the library “as a publishing service is presented as one of the drivers 
in the disruption of the traditional publishing landscape” (p. 151). They present the University 
of Cape Town (UCT) Libraries system as a case study to demonstrate the rapid growth of UCT 
Libraries as a publisher of peer-reviewed and non-peer-reviewed journals, monographs, and 
textbooks. Since 2015, UCT Libraries has been a library publisher having “contributed to 
publishing African scholarship using denorthernization [i.e., non-Western/Euro-centric] 
guidelines” (p. 154) as a relevant demonstration of actualizing Diversity by Design. 

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Humanizing LIS Education and Practice  

 

The International Journal of Information, Diversity, & Inclusion, 5(2), 2021 
ISSN 2574-3430, https://jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v5i2.36307 

In the last chapter of the book, Chapter 10, authors Sharon Farnel, Anne Carr-Wiggin, Kayla Lar-
Son, and Kathleen De Long provide an overview of the ways in which the University of Alberta 
Library in Canada follow an inclusive framework within their strategic plan and actions via various 
initiatives that are responsive to and inclusive of First Nations, Métis, and Inuit campus 
community members. Citing successes and critically exploring the challenges of staff 
development and student-oriented initiatives, the authors ask an important question: “Is 
decolonization by design truly possible within a colonial setting, or is one simply engaged in 
retrofitting, placing a veneer of decolonization over a structure that can never be anything but 

colonial?” (p. 169).  

The strength of Humanizing LIS Education and Practice is the inclusivity of a diverse group of 
authors, worldwide, who are LIS scholars and practitioners committed to inclusive work in 
emically diverse libraries and communities. This inclusivity is also evident in the structure of the 
book: it is refreshing to see the contributor list at the beginning of the book rather than at the 
end of the book. This presentation allows readers to immediately connect with the authors as a 
collective group speaking in one voice.  

Each chapter is a strong contribution to the field independently, which makes for an overall 
robust collection on the topic of diversity, equity, and inclusion in library and information 
education and services. One weakness of the book is that while Chapter 10 ends with an 
excellent, monumental question, the question begs to be picked up and discussed across the 
breadth of all the research and voicedness illustrated throughout the text. As a reader, I turned 
the page truly anticipating an editors-authored concluding chapter that would cite the text 
throughout its entirety as evidence to firmly (re)state the case for the urgency and efficacy of 
Diversity by Design. Such a chapter would not be a reiteration of the introduction, but instead, 
a discussion where commonalities within the stories told throughout the chapters would be 
highlighted to signify the six elements of the Diversity by Design method. Notwithstanding this 
one item on my reader response wish list for this volume, I highly recommend Dali and Caidi’s 
book to all LIS researchers who are invested in research and practice that propels a progressive 
conversation on applied diversity theory and practice within the LIS profession, throughout the 

world. 

References 

Dali, K., & Caidi, N. (2017). Diversity by design. The Library Quarterly, 87(2), 88-98.  

 

Dr. Vanessa Irvin (irvinv@hawaii.edu) is an associate professor with the Library and 
Information Science Program at the University of Hawai'i-Mānoa. She received her Master’s in 
Library and Information Science from Clarion University of PA and her EdD in 
Reading/Writing/Literacy from the University of Pennsylvania. Dr. Irvin’s primary areas of 
expertise include reference services, public librarianship, genealogical information sources, 
and librarian professional development. Dr. Irvin is particularly interested in studying the 
evolution of librarian professional practices with reference services under the influence of 
emerging technologies, and she has published actively and led multiple research projects in 
this area. She currently serves as Editor-in-Chief of the International Journal of Information, 

Diversity, & Inclusion (IJIDI). 

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mailto:irvinv@hawaii.edu

	References