The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, https://jps.library.utoronto.ca/index.php/ijidi 
DOI: 10.33137/ijidi.v6i3.38249 

 

D 

 
 

 

A Refocusing on the Study of the Gatekeepers Among 
Linguistic Minorities, the Case of Spanish Speakers in the 
United States: Implications for the Study of Information 
Behavior 

Dr. Mónica Colón-Aguirre, University of South Carolina, USA 

 
 

Abstract 
 

In library and information science (LIS), the concept of gatekeeping warrants further exploration, 
especially due to the strong influence it can have on information behaviors of American 
minoritized communities. This work focuses specifically on Spanish speakers living in the U.S. 
and how gatekeeping manifests in their information behaviors. This study employs conceptual 
analysis to explore the concept of gatekeeping in the LIS literature focused solely on Spanish 
speakers. Metoyer-Duran's (1991) taxonomy of gatekeepers in ethnolinguistic communities is the 
main conceptual framework applied to this research, contextualized by broader aspects and 
further definitions available in the literature. The relationship between information behaviors 
and gatekeepers used by Spanish speakers is complicated by language and educational 
attainment. The studies analyzed indicate that organizations such as local health clinics, houses 
of worship, Latin American stores, workplaces, and schools are common locations where Spanish 
speakers go when they need information. However, personal social networks are still the primary 
way American Spanish speakers obtain information. The use of libraries and the Internet is 
limited within the American Spanish speakers' infosphere. More research is needed, especially 
considering that even the term "Spanish speakers" is too broad to represent a U.S. population 
that may come from more than 18 countries that use Spanish as a first language. 

 

Keywords: access to information; ethnicity; gatekeeping; information barriers; information 
source 

 

Publication Type: research article 
 

Introduction 

espite being a motif within the narrative of library and information science (LIS) 
worldwide, the concept of gatekeeping has not been fully explored in the library and 

information science (LIS) literature. Gatekeeping still warrants further exploration as a 
concept, especially due to its strong influence on various groups' information behaviors. It is 

important to remember that human information behavior refers to activities around information 
that go beyond seeking books or media and includes aspects such as unintentional information 

seeking, passive information seeking, and avoiding information (Case, 2007). 

The identification of gatekeepers and their possible role in information dissemination, control, 

and availability, has plenty of areas ripe for exploration and have multiple possible connections 



39 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
to the study of information behaviors. The gatekeepers' role is particularly meaningful when 

looking at information behaviors and gatekeeping within societal networks. This topic counts a 
select body of well-articulated and thorough studies (Barzilai-Nahon, 2008; Haas, 2015; Navarro 

et al., 2020) but remains primarily underdeveloped, with the most recent literature focusing on 

gatekeeping and computer networks (Bandy & Diakopoulos, 2020; Thorson & Wells, 2016). 

This work will focus on the specific LIS literature that explores how Spanish speakers living in the 

U.S. experience various aspects of gatekeeping as the practice manifests in their information 
behaviors while interacting in their personal social networks. Despite the significant number of 
Spanish speakers currently living in the U.S., LIS research focusing on this population is still scant. 
This situation is problematic in many ways, especially since the group is a minoritized and 
marginalized community that has faced systemic exclusion throughout U.S. history. Indeed, at 
both the federal and state levels, many policies evidence that this problem has historical roots 
that span a range of egregious humanitarian violations. For example, humanitarian constrictions 
ranging from the seizing of Latinx-owned lands by the American government during the 18th and 
19th centuries to current-day enforcement of English-only policies and blocking legal entry across 
borders, cement the view that Spanish speakers are an unwelcomed foreign population, rather 
than being bona fide American citizens spanning generations (Arana, 2019). 

 

Currently, in the U.S., Spanish speakers face all types of discrimination and marginalization, 
which have had a detrimental effect on the health and well-being of the members of this 
community. Generally, there is a significant wealth gap between whites and minoritized groups 
in the U.S., including whites being more highly educated, having higher incomes, and receiving 
considerably larger inheritances (Thompson & Suarez, 2015). These factors can be traced back 
to a history of systemic racism and marginalization, which left Spanish speakers vulnerable in all 
aspects of day-to-day American life. For example, studies related to education have 
demonstrated that Spanish-speaking students throughout the U.S. public school system face 
limited access to college-level courses while tolerating xenophobic labeling by peers and 
teachers (Stromquist, 2012). These kinds of social harms affect students' self-esteem and reduce 
their chances of accessing higher education (Stromquist, 2012). In terms of healthcare, studies 
demonstrate that American Spanish speakers are more likely to be uninsured (Harrell & 
Carrasquillo, 2003) and face shorter lifespans than their white counterparts (Paz & Massey, 2016). 
Additionally, Spanish speakers in America experience higher rates of illnesses such as type-2 
diabetes (Amirehsani, 2010), drug overdose mortality (Cano & Gelpí-Acosta, 2021), and higher 
breast cancer mortality (Boone et al., 2014). Even within the LIS field, the Spanish-speaking 
American population has endured a lack of theoretical and pragmatic consideration. 

 

However, within LIS, a more nuanced study of the various ethnic, racial, and national identities 

of Spanish speakers as a collective group will not be possible until a broader definition of the 

community is addressed. Thus, this work focuses on a general definition of the Spanish-speaking 
community and how that definition is represented in LIS literature. To better understand how 

information practices impact community identity within the American Spanish-speaking 
population, the main question guiding this research is: How does personal social network 

gatekeeping influence the information behaviors of Spanish speakers living in the United States? 



40 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
Literature Review 

The Case of Spanish speakers in the United States 

Despite the many challenges faced, Spanish speakers are one of the largest demographic groups 
in the United States, second only to whites. The U.S. Census Bureau includes this group in their 
categorization of Hispanic or Latino, and—as per the 2020 Census—the population has surpassed 
the 60 million mark (Noe-Bustamante et al., 2020). Additionally, the American Spanish-speaking 
population demonstrated significant growth during the last ten years. In the latest Census report, 
the Hispanic or Latino population grew by 23%, compared to the rest of the American population, 
which only presented a 4.3% growth since 2010 (U.S. Census Bureau, 2022). Although these 
numbers are not entirely accurate and may present a bias due to the admitted undercounting of 
racial and ethnic minorities in the 2020 Census (Wines & Cramer, 2022), it is still a relevant trend 
demonstrating significant growth even after being undercounted. Despite these significant 
numbers and steady growth in representation in the U.S. population, studies explicitly related 
to the information-seeking behaviors of American Spanish speakers in the LIS literature are 
scarce. 

 

Any consideration of the Spanish-speaking population in the U.S. must account for the fact that 
their significant demographic has been historically accompanied by various movements to control 
or exclude this population from political and civic representation. As a group, American Spanish 
speakers are still underrepresented politically. For example, the 2020 U.S. presidential election 
witnessed a significant increase in voter registration among this group (Gamboa, 2021). Overall, 
53.7% of the Latinx population voted, which means that although there was a significant increase 
among those who registered to vote (18 million), only half of those who could vote did so. Also, 
voter turnout in presidential elections is not the only issue to consider when evaluating Spanish- 
speaking Latinx's lack of political representation. In 2018, about 6,700 of all local and federal 
elected officials in the U.S. were of Latinx background, which accounts for only 1.2% of the total 
elected officials, according to a report by the National Association of Latino Elected and 
Appointed Officials (NALEO) (Náñez, 2020). 

 

In addition to their numerical presence, the American Spanish-speaking population is of 
particular interest here since they are less likely to learn English than other migrant groups, 

mainly due to a trend toward living in ethnic enclaves in cities around the United States 
(Massey, 1995). This linguistic position makes American Spanish speakers more likely to depend 

on information gatekeepers from various contexts when accessing information. 

Despite the limited number of studies in the LIS literature that focus specifically on Spanish 
speakers, there have been some sporadic efforts to study various aspects of information behavior 
in this broadly defined community, especially in the last two decades. Any study of Spanish 
speakers in the U.S. must start with acknowledging the possible limitations some members of 
this community face when they do not speak English, which is the mainstream language of 
America. This is especially important when considering access to and use of mainstream social 
services, including but not limited to education (especially for young children), health care, 
work, and navigating the migration process. Procuring these services usually entails a series of 
interactions, which can be complicated by issues of migration status and English language 
proficiency. For many, the level of social information-seeking and gathering means the need to 
add intermediaries, also referred to as "gatekeepers." 



41 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
Gatekeepers in Society 

Gatekeepers, when seen from a social perspective, are people "…who control[s] a strategic 
portion of a channel and through filtering, link people to something 'outside'—whether that 
channel or thing 'outside' is for information, goods, news or [other] people" (Lu, 2007, p. 108). It 
is essential to point out that while gatekeepers control access to resources valued by others, 
they typically do not own those resources (Corra & Willer, 2002). When it comes to information- 
seeking behaviors, a gatekeeper can be characterized as "…a person who, through filtering, links 
people in a group to unfamiliar or unknown information resources [they] occupy or master" (Lu, 
2007, pp. 108-109). 

 

Personal social networks are essential for information acquisition and lend themselves to the 
proliferation of gatekeepers. Humans are predetermined to rely on others in their primary social 
groups to obtain information that might be as basic as developing attitudes and opinions 
(Lu, 2007). Lu defines the role of primary groups (or the formal and informal groups within which 
an individual forms their interpersonal networks and through which they perform their daily 
activities) in information acquisition in terms of accessibility and management of information 
overload. 

 

Considering these ideas, the most accessible information will be favored; precious few 
information sources are more accessible than establishing oral communication and building 
relationships with other members of the primary social group. These individuals provide us with 
easily accessible and credible information, or more specifically, information that recipients deem 
as truthful and coming from an expert (Lu, 2007). This is the case uncovered by Agada (1999) in 
a study of inner-city gatekeepers. Agada found that interpersonal sources of information were 
preferred among a group of gatekeepers operating in a predominantly African American 
neighborhood in Milwaukee, Wisconsin, U.S. 

According to Lu (2007), providing customized answers is the main contribution of communication 

that adds value to the information received. This practice helps individuals circumvent the issue 

of information overload since our primary social groups provide us with information that has been 
processed, filtered, and digested. In this aspect, a community's social gatekeepers filter 

information and add value to information gathered, disseminated, and exchanged. In their 
function as a primary group, gatekeepers provide recipients with information, making knowledge 

more accessible and customized to people's information needs. 

Relationships within primary social groups are complex, and therefore the concept of 
gatekeeping needs to be divided into various components to analyze the relationship between 
them. According to Barzilai-Nahon (2008), the main aspect of gatekeeping includes the concepts 
and functions of gate, gatekeeping and gated. Barzilai-Nahon characterizes gate as an 
"…entrance to or exit from a network or its sections." While gatekeeping is "…the process of 
controlling information as it moves through the gate," and the gated refers to "…the entity 
subjected to gatekeeping" (Barzilai-Nahon, 2008, p. 1496). Although Barzilai-Nahon's definition 
of the gated has a specific connotation of lack of power, the author points out that the gated 
are often bound to gatekeeping by their own free will. Therefore, any analysis of gatekeeping 
needs to consider that, although some relationships among gatekeepers and the gated inherently 
represent a relative power differential among parties, in some cases, the relationship is one 
borne out of convenience and not out of necessity. 



42 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
Savolainen (2020) suggests that the idea of expert power mediates the relationship between the 
gatekeeper and the gated. The gatekeeper possesses or is believed to possess superior knowledge 
and skills that influence the way they control, facilitate, or filter access to information that they 
disseminate to the gated. This characterization is notable since it focuses on French and Raven's 
(1959) typology of power, in which expert power is defined as that which derives from an 
individual's skills or expertise (Savolainen, 2020). 

 

This focus can be contrasted with Metoyer-Duran's (1991) taxonomy of gatekeepers in 
ethnolinguistic communities. In this taxonomy, gatekeepers are specifically defined as those who 
help individuals gain access to the sources they need to solve problems and serve as information 
providers who move between cultures when linking people with these solutions (Metoyer-Duran, 
1991). This taxonomy stems from the creation of a three-axis model. 

 

Metoyer-Duran (1991) produced specific gatekeeper profiles based on various categories or 
cognitive domains in their work. Some of the most salient profiles that emerged from Metoyer- 
Duran's work include the impeder and the broker. The impeder profile includes characteristics 
such as those with access to information sources who can selectively provide information to those 
who need it to influence decision-making at the individual and community level. Impeders tend 
to insulate the gated from the larger society. 

 

The broker is defined as "facilitators who function in two cultures" (Metoyer-Duran, 1991, p. 335). 
Their role is more of a connector to information and does not necessarily add value to the 
information they provide, even if they often interpret the information for the gated. An aspect 
that is of particular interest to this study is that in cases where the brokers are members of an 
ethnolinguistic community, they are often bilingual. A common example in the LIS literature is 
Chu's (1999) study of immigrant child mediators or those children who serve as interpreters to 
their foreign-born parents who do not speak the language of their host country. 

 

Furthermore, some gatekeepers who can be classified as brokers have positions of status, which 
legitimizes their roles as gatekeepers. For example, professionals such as teachers and office 
workers (Metoyer-Duran, 1991) can be considered culturally certified gatekeepers because they 
reach their status as a by-product of cultural norms rather than by wielding power that stems 
from a more traditional locus such as expert power (Lu, 2007; Savolainen, 2020). It can be 
inferred that an individual with a certain profession, mastery of the dominant language, or access 
to a certain societal network will be perceived as "in the know" by those who do not share these 
characteristics. This kind of assumptive perception enables their role as a gatekeeper. 

 

Method 

This study employs conceptual analysis to examine the various aspects of the gatekeeper 

phenomenon and how it manifests among Spanish speakers living in the U.S. The work is 

specifically focused on this population since the literature available is limited. The issues 
identified in the literature have great transferability to other cultural groups, including other 

linguistic minorities in different geographical contexts, minoritized communities, and immigrant 
groups. 

The works included are peer-reviewed empirical studies and were located through searches on 
proprietary databases such as Library and Information Science Abstracts (LISA), Library Literature 
& Information Science Full Text, as well as Google Scholar. The researcher employed various 



43 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
terms to describe Spanish speakers, including "Latin Americans," "Immigrants," "Latinas," "Latinx," 
and "Hispanics." The main criterion for inclusion is that the work must focus mainly on Spanish 
speakers, despite specific categorization or national origin. Another important criterion for 
inclusion in this study is that the focus of the work must be exclusively on Spanish speakers living 
in the United States. Works that include samples from outside of the United States are not 
included in this analysis due to the potential to include sociopolitical variants stemming from the 
country's history and policies regarding their immigration systems. Similarly, works that focus on 
college students are not included here since this body of work carries an implication of 
transientness of this population in that they will be expected to return to their countries of origin 
once their studies are finalized. 

 

For this purpose, the works include sample populations or focus populations described as, among 
other terms, "Central Americans", "Hispanic", or "Latinx". Meanwhile, works using broader terms 
such as "immigrants," "lower-income," "minority," and "minoritized," but without categorization 
of which language they speak, which ethnic group they belong to, or a broader geographic 
dispersion of the countries of origin which moves it beyond Spanish-speaking nations in Latin 
America, are excluded. This delineation is necessary since the works using broader classifications 
for their participants include a wide variety of minoritized groups and did not consider linguistic 
aspects in their research, which are of central importance. These criteria uncovered a very 
limited body of work of about seven articles published throughout the last 16 years. The main 
conceptual framework applied to the works identified was Metoyer-Duran's (1991) taxonomy of 
gatekeepers in ethnolinguistic communities. 

 

Results 

The Locus of Information Exchange and the Sources of Information 

The works that addressed American Spanish speakers' information behaviors did not focus on 
specific national origins but on the common Latinx or Hispanic identity among the participants. 
One specific piece focused on a migrant worker's identity (Fisher et al., 2004). These works also 
tended to focus on the general identification of information behaviors, apart from a specific 
work that focuses on information-seeking behavior and another on using information and 
communication technologies (ICTs). Most of the works were also contained to studying Spanish 
speakers in a geographic context, including a region, a state and even a specific city. The main 
findings for most of the studies were presented in terms of where information is located and who 
are the sources of information, as well as possible barriers to information acquisition; these are 
summarized here. 

 

Colón-Aguirre and Ceja Alcalá (2022) explain that low literacy and the ability to speak standard 
English are factors of consideration when exploring the lived experiences of Spanish speakers in 
the United States. Their study of information behaviors of Latinas living in Boston, for example, 
uncovered that the participants perceived the inability to communicate in English significantly 
influenced their day-to-day information behaviors. Some participants even pointed out the 
economic constraints brought on by their inability to communicate in standard English. 

 

Participants in the same study depended heavily on their personal social information networks, 
including several community-based institutions. In terms of relationship-building as part of their 
information network, participants identified family members and other Spanish speakers, 



44 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
especially neighbors: these relationships were further defined by their familiarity status, being 

from the same country of origin (Colón-Aguirre & Ceja Alcalá, 2022). 

Beyond their social circle, the women interviewed in this research indicated that a local health 

clinic was their main source of information and social connection for becoming aware of various 
services offered by different agencies and groups. The study contrasts that connection function 

with the isolation and general unhelpfulness of the local school system (Colón-Aguirre & Ceja 
Alcalá, 2022). The authors also explicitly mention how the participants in their study, although 

heavily dependent on gatekeepers due to their lack of proficiency with standard English, still 

managed to have most of their day-to-day information needs to be satisfied in Spanish. 

The essential function of the Spanish language as a significant influence on the information 
behaviors of research participants is a common thread in the literature focusing on Spanish 
speakers. Adkins and Moulaison Sandy (2018) also point out that the role of language in engaging 
non-English speaking immigrant populations with institutions is essential, especially in developing 
trust and providing relevant services. The authors highlight the role of gatekeepers for this 
community as one that goes beyond the communication of information, including expanding 
social networks that have the potential to maximize social capital (Adkins & Moulaison Sandy, 
2018). 

 

In a study focused on Latinx living in the mid-west region of the United States, Adkins et al. 
(2017) found that the primary information sources among this community included university 
extension departments, houses of worship, women's groups, Latin-American stores, schools, 
Spanish-language media (both television and the Internet), libraries, and workplaces. The role 
of institutions such as university extension departments and workplaces is of particular interest 
in this study. In rural areas, the authors note that university extension departments offer 
immigrants information on topics relevant to their lives in their new setting, including child and 
adolescent development, community building, physical and mental health, and business 
development. 

 

Workplaces are also essential since it is where the authors uncovered significant information 
exchanges taking place. This workplace information exchange focused on work-related safety 
and requirements, potential health hazards of certain chemicals, home remedies for muscle 
aches and injuries, the availability of other jobs, and the conditions in other cities or workplaces 
(Adkins et al., 2017). Other organizations mentioned by the authors, like houses of worship and 
schools, were locations where information was conveyed to non-English speakers regarding basic 
living accommodations and available resources. These loci go beyond the traditional ideas of 
spiritual expression and educational attainment assigned to these organizations. All these 
organizations were used more commonly than public libraries, which are the institutions that 
aim to provide and connect people to information. 

 

An earlier study by Fisher et al. (2004) focused on the information grounds of Hispanic workers 
in the Yakima Valley region located in the Northwest of the continental United States. The study 
indicates that the primary sources of information this population consulted in their everyday 
lives were their personal networks, which were indicated by 71% of those studied. At the same 
time, the Internet was a far second, being cited by 14% of the study's sample, while only 1% 
indicated an organization such as the library (Fisher et al., 2004). The most cited reasons for 
using their chosen information source were reliability, ease of access, familiarity, and ease of 
use or communication. Both Adkins et al. (2017) and Fisher et al. (2004) pointed out how 



45 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
participants mainly mentioned churches, schools, and workplaces as locations where information 

was sought or exchanged. 

Adkins and Moulaison Sandy (2020) further point out how the ties among the Spanish-speaking 

immigrant community were typically place-based. Their research found that the local Latin- 
American grocery store provided a meeting place and a network of users that enabled information 

exchanges. This was also the case in local Catholic and Protestant places of worship through 
Spanish-speaking services and social gatherings. Whereas these relationships were direct and 

focused on a specific meeting place, the participants' ties with English-speaking host 

communities were often more formal (Adkins & Moulaison Sandy, 2020). 

In a study of health information-seeking behaviors among Spanish speakers in the state of North 
Carolina, Yoo-Lee et al. (2016) found that doctors (65%) were the most cited health information 
source, followed by friends and family (61.5 %), the Internet (34.6 %), church or community 
organizations (26.9 %) and T.V. (23.1 %). Here too, the primary information sources were 
dominated by social networks. The sample in this study represented a population of Spanish 
speakers with higher educational attainment than those presented by other studies and a more 
focused type of information behavior, specifically related to health information seeking. 
However, this group also favored social interactions within a social network when it came to 
identifying information, this time in the form of an expert (e.g., doctors) and the primary social 
group members (e.g., friends/family). 

 

The low representation of organizations that specialize in information, as is the case of libraries, 

among Spanish speakers is a common theme in most research published about this specific 
population (Fisher et al., 2004; Adkins et al., 2017; Yoo-Lee et al., 2016; Colón-Aguirre & Ceja 

Alcalá, 2022). Even general population studies have demonstrated that Spanish speakers, 
especially those born outside the continental United States, are less likely to use library services. 

However, they seem to value the services provided by these organizations (Brown & López, 2015). 

Connections and Gatekeeping Relationships 

The relationship between information behaviors and information use is a complex one. In the 
case of Spanish speakers in the US., there are further complications due to the roles language 

and educational attainment play in accessing information, the availability of information sources, 
and the expertise of those consulted (Colón-Aguirre & Ceja Alcalá, 2019). For example, a study 

of information behaviors focused on health topics among Spanish speakers found that online 
health information-seeking behaviors directly correlated with educational level, with those 

seeking health information online having a higher level of education (Lee et al., 2014). 

An important consideration in most gatekeeping studies among American Spanish speakers 
includes where information is sought, not just who provides the information. The studies 
analyzed herein indicate that local organizations such as health clinics (Colón-Aguirre & Ceja 
Alcalá, 2022), houses of worship, Latin American stores, workplaces (Fisher et al., 2014; Atkins 
et al., 2017), and schools (Atkins et al., 2017), are common locations where American Spanish 
speakers go when they need information. This information web is a testament to this population's 
heavy reliance on personal networks rather than electronic resources when locating information. 
The intensity of the reliance on retrieving information from local resources seems related to 
educational level (Lee et al., 2014). 



46 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
The role of the Internet on information behaviors among Spanish speakers in the U.S. is also 
limited or not yet developed in the existing literature. Still, it is not the only resource not 
mentioned by American Spanish speakers, even though it is widely mentioned by other 
demographic groups in the general population (Horrigan, 2015). The same issue is noted in the 
literature about the use of libraries. Not using the library but relying on others, either experts 
such as doctors (Yoo-Lee et al., 2016), non-experts like family members (Colón-Aguirre & Ceja 
Alcalá, 2022), or organizations like university extension departments (Atkins et al., 2017) and 
houses of worship (Fisher et al., 2004; Atkins et al., 2017), as well as the limited mentions of 
sources such as mass media (especially T.V. and radio), might be a sign that the American 
Spanish-speaking population trusts the information their gatekeepers provide them, or that they 
value convenience over the accuracy of information. Furthermore, the use of information and 
communication technologies (ICTs) among Spanish speakers was mainly relegated to establishing 
communication with others rather than as a way to consult sources using the Internet, as pointed 
out by Adkins and Moulaison Sandy (2020). 

 

In addition to the locations where information is sought, the published literature seems to 
provide clear indications of both information impeders and information brokers, as Metoyer- 
Duran (1991) described. In this aspect, family members and neighbors who are also Spanish 
speakers and mostly come from the same country of origin are trusted sources of information 
that put the participants in touch with agencies that can aid in their settling in their new host 
country (Colón-Aguirre & Ceja Alcalá, 2022). Colón-Aguirre and Ceja Alcalá's research also reveals 
that Spanish speakers' information-seeking behaviors involve them having some knowledge of and 
trust in information brokers since the organizations where information is sought are also 
organizations where individuals who possess a trusted social status and high cultural capital are 
employed. That is the case with schools and health clinics. 

 

The studies hinted at information impeders as well. In this case, institutions such as local school 
systems did not consider the needs of families when assigning children to specific schools (Colón- 
Aguirre & Ceja Alcalá, 2022). This type of information gatekeeping is not broadly studied in LIS 
literature. Most of the studies available focus on identifying information needs and sources of 
information. 

 

Conclusion 

Analysis of the published literature indicates that gatekeepers are common and play a significant 
role in the information behaviors of Spanish speakers living in the U.S. This role is made more 
prevalent by the population's language limitations and by factors such as lower academic 
achievement, which characterized most of the samples of the published studies. Barzilai-Nahon 
(2008) pointed out that the literature also indicates many cases in which the relationship 
between gatekeeping and the gated was borne out of convenience and not exclusively out of 
need. Preferences such as talking to experts (e.g., doctors), and family members or neighbors, 
were represented in the literature. However, there is also evidence that the relationship with 
gatekeepers is born from a need to make day-to-day existence possible in their host country for 
some Spanish speakers. In these aspects, it can be surmised that the evidence in the literature 
regarding the influence of gatekeepers on the information behaviors of Spanish speakers in the 

U.S. is inconclusive. Thus, more studies need to be conducted to clarify and expand on this 

phenomenon. 

Limitations and Future Research 



47 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
This study, as with any research endeavor, encountered some limitations. The most prevalent 
issue was the low number of publications addressing the specific population identified. Future 
research must address this gap to include the large Spanish-speaking American population while 
recognizing the diversity of this group within the current LIS discourse. Case in point, most LIS 
studies identify participants as "Latinx," "Hispanics," or "Latin-Americans" when referring to 
American Spanish speakers. Even though such specificity considers the fact that the use of the 
term "Spanish speakers" is a more specific term, this still does not recognize that Spanish is the 
official language of at least 18 countries worldwide, most of which are located in the Americas 
(Posner & Sala, n.d.). Each of these countries has a distinctive history and culture and its own 
relationship with the U.S. Historical and cultural factors such as migration status, familiarity with 
the English language, and the availability of social networks may impact and even trigger when 
and how migration to the U.S. takes place. Therefore, future studies of Spanish speakers living 
in the U.S. need to consider the national origins of the participants as a critical, influential 
factor. 

 

The way in which the American Spanish-speaking population is defined is not the only factor that 
future studies must consider. In general, the topic needs to be refocused and broadened in terms 
of considerations regarding the differences between first-generation and second-generation 
migrants, non-citizens versus citizens, as well as socioeconomic indicators such as educational 
attainment, profession, and English-language proficiency. These aspects seem to play a role in 
how Spanish speakers relate to information, which information sources they consult, their 
specific information needs, and how those are addressed. Nevertheless, the far-ranging 
infosphere of the American Spanish-speaking population has received very little consideration in 
the available LIS literature. The only research piece identified in this work that considered the 
various socio-cultural information-based factors of the American Spanish-speaking population 
was Colón-Aguirre and Ceja Alcalá's (2020) creation of personal profiles of Latinx living in Boston. 
The article is of limited relevance and application to this work due to its strong leaning towards 
practical applications. Still, Colón-Aguirre and Ceja Alcalá's research is a contribution that may 
provide useful information for LIS practitioners who consider working with Spanish-speaking 
populations in the U.S. 

 

Unlike the work of Metoyer-Duran (1991; 1993), most of the work identifying potential 
gatekeepers among various minoritized communities has focused on the agencies which serve 
these groups rather than on the community members themselves, who might be characterized 
as gatekeepers by virtue of placing their attitudes and positions in various typologies, including 
that by Metoyer-Duran (1991). Explorations of this type, which investigate specific members of 
a community to identify them as potential gatekeepers and the type of gatekeeping they enact 
upon others, are needed to advance understanding of not only the role of the gatekeepers in 
passing accurate and needed information to those who seek it but also in identifying potential 
origins of misinformation and disinformation. The topic of gatekeepers in Spanish-speaking 
communities in the U.S. still has the opportunity for further development. It should be advanced 
mainly due to its broader applications and the potential for great transferability, especially when 
considering that many countries around the world have significant populations who do not speak 
the mainstream language of their host nation. This is especially the case for migrants and 
refugees but extends to local linguistic minorities as well. 

 

This research demonstrates the insufficiency of existing literature in advancing our understanding 
of information behaviors, environments, and dynamics around information-based events 
experienced by Spanish speakers living in the U.S. Developing more work in this area is an 



48 A Refocusing on the Study of the Gatekeepers Among Linguistic Minorities 

The International Journal of Information, Diversity, & Inclusion, 6(3), 2022 
ISSN 2574-3430, jps.library.utoronto.ca/index.php/ijidi/index 
DOI: 10.33137/ijidi.v6i3.38249 

 

 

 

 
essential parting point if the goal is to create services and programs which responds to the need 
of this significant minority in the country. As presented here, the number of Spanish-speaking 
Latinx in the U.S. is significant. Still, the population also faces major challenges in attaining 
various markers of a high quality of life in the country. In this aspect, many Spanish speakers 
face multiple challenges on the education, health, and financial fronts. Many of these issues are 
information-related, especially regarding access and available sources of information. 

 

Any interventions or initiatives that the LIS field can provide specifically directed at Spanish 
speakers, and any linguistic minority in the country for that matter, must be rooted in a genuine 
acknowledgement of the systemic challenges faced by these individuals. This enhanced level of 
consideration necessitates a more nuanced exploration based on the role of gatekeepers among 
various groups of Spanish speakers, including a more granular approach to research participants' 
backgrounds and the way in which they identify in terms of various national origins, their 
migration status, socioeconomic status, and racial identity. In addition, future works need to 
explore the differences between gatekeepers as individuals and when institutions serve as 
gatekeepers. As indicated in this work, these differences have not been addressed yet in the 
literature in the field. 

 

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Dr. Mónica Colón-Aguirre (colonagm@mailbox.sc.edu) is an assistant professor at the University 

of South Carolina, School of Information Science. She is a recipient of the Spectrum Doctoral 
Fellowship (2008) and has more than ten years of experience as an instructor and researcher. 
Her areas of research include academic libraries, library, management, user services, services 
for underserved populations, and information behaviors of Spanish speakers. Before she became 
a faculty member, she worked in libraries both in the continental United States and in her native 
Puerto Rico. 

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