








key: cord-307543-piust0s6
authors: Oh, Hyang Soon
title: Knowledge, Perceptions, and Self-reported Performance of Hand Hygiene Among Registered Nurses at Community-based Hospitals in the Republic of Korea: A Cross-sectional Multi-center Study
date: 2018-05-14
journal: J Prev Med Public Health
DOI: 10.3961/jpmph.17.188
sha: 
doc_id: 307543
cord_uid: piust0s6

OBJECTIVES: To assess the nurses’ hand hygiene (HH) knowledge, perception, attitude, and self-reported performance in small- and medium-sized hospitals after Middle East Respiratory Syndrome outbreak. METHODS: The structured questionnaire was adapted from the World Health Organization’s survey. Data were collected between June 26 and July 14, 2017. RESULTS: Nurses showed scores on knowledge (17.6±2.5), perception (69.3±0.8), self-reported HH performance of non-self (86.0±11.0), self-reported performance of self (88.2±11.0), and attitude (50.5±5.5). HH performance rate of non-self was Y(1)=36.678+ 0.555X1 (HH performance rate of self) (adjusted R(2)=0.280, p<0.001). The regression model for performance was Y(4)=18.302+0.247X(41) (peception)+0.232X(42) (attitude)+0.875X(42) (role model); coefficients were significant statistically except attitude, and this model significant statistically (adjusted R(2)=0.191, p<0.001). CONCLUSIONS: Advanced HH education program would be developed and operated continuously. Perception, attitude, role model was found to be a significant predictors of HH performance of self. So these findings could be used in future HH promotion strategies for nurses.

Health care-associated infections (HAIs) critically impact patient outcomes, increase hospital costs, and extend hospital pISSN 1975-8375 eISSN 2233-4521 stays [1] . At any given time, about 1 in 25 inpatients has an HAI. This leads to the loss of tens of thousands of lives and costs the US health care system billions of dollars annually [2] . The primary transmission route of pathogens between patients in HAIs is via health care workers (HCWs)' hands [3] . Thus, hand hygiene (HH) is the single most important factor for preventing HAIs [1] .

Proper HH among HCWs is one of the foremost techniques for reducing HAIs [1, 2] . However, the reported rates of HH performance among HCWs are low, ranging from 18.3 to 68.0%, which is insufficient to satisfactorily prevent HAIs [1, 4] .

During the Middle East Respiratory Syndrome (MERS) outbreak from May 20 to July 28, 2015 in the Republic of Korea (hereafter Korea), there were 186 confirmed MERS cases nationwide [5, 6] . We learned several important lessons from the MERS outbreak, including that HH is the key to infection control and prevention. Thereafter, various types of educational initiatives, campaigns, and training about HH have been implemented nationally, ranging from large cities to small-tomedium cities.

In Korea, infection control programs have been developed and implemented at university-affiliated hospitals in large cities, and these programs have spread to hospitals in small-tomedium cities [7] . Studies of HH performance and knowledge among HCWs have been conducted in larger hospitals with good resources for HH [8] [9] [10] . However, few studies have investigated knowledge and perceptions of HH among HCWs in small-to-medium hospitals with relatively limited resources.

Because of their frequent contact with patients, nurses' proper execution of HH plays an especially important role in the prevention of HAIs, and nurses should therefore be provided with essential and up-to-date HH information. It has also been established that nurses' knowledge, perceptions, and attitudes about HH influence their HH performance [11] [12] [13] .

As such, this study was conducted to assess the status of knowledge, perceptions, and performance of HH among nurses in community-based hospitals in a small-to-medium-sized city in an urban region in Korea after the MERS outbreak, to identify the factors that influenced their knowledge, perceptions, and performance, and to identify relationships among their knowledge, perceptions, and performance.

A cross-sectional design was used to administer a self-reported questionnaire, which took approximately 20 minutes to complete.

Before the start of the study, the author contacted the hospital directors to explain the purpose of the study and to obtain permission for recruitment. The enrolment criteria were hospitals that were affiliated with teaching hospitals and permitted nurses to participate voluntarily in this study. Finally, 5 community-based hospitals affiliated with teaching hospitals located in a small-to-medium-sized city in the South Jeolla Province of Korea were enrolled in this study.

We performed a power analysis using G*power version 3.1.9.2 (Franz Faul, Universitat Kiel, Germany) to determine that a sample size of 270 would be required to achieve a power of 0.80 with an effect size of 0.15 (a medium effect size for multiple correlations) with an alpha of 0.05. A convenience sample of registered nurses (RNs) was recruited from the 5 hospital study sites. The hospitals fully understood the purposes of the study and permitted voluntary recruitment; subjects' participation was voluntary and anonymous. Questionnaires were delivered directly to, and later collected from, each hospital. Data were collected from June 26 to July 14, 2017. A total of 300 questionnaires were distributed and 293 were returned (response rate, 97.7%). After excluding incomplete questionnaires, 289 questionnaires were used for the analysis.

The questionnaire included 4 domains: (A) HH knowledge, (B) HH perceptions, (C) HH attitudes and role models, and (D) participant demographics and hospital characteristics.

The knowledge domain (A) was adapted from the 2009 revision of the World Health Organization (WHO) Hand Hygiene Knowledge Questionnaires for Health-Care Workers, which are composed of questions about the main route of transmission of germs, sources of HAIs, the timing of HH to prevent transmission of germs to patients or to other healthcare workers, knowledge about handwashing and alcohol-based hand rubs, knowledge about HH methods for clinical situations, and practices for increasing the prevalence of HH [14] . The 25 items included multiple-choice, true/false, and yes/no (coded as right answer=1, wrong answer=0) items, with a total score range of 0-25 points (Table S1 ).

The perceptions domain (B) was also adapted from the WHO questionnaire to identify perceptions and performance [15] . Three questions (B2, B3, and B4 in Table S2 ) were excluded from the total score because they reduced the reliability of the questionnaire (Cronbach alpha, 0.729 with all questions; 0.932 after exclusion). Eleven of the 16 items were on a 1-to 7-point scale from 'not effective' to 'very effective', or 'very low' to 'very high', with a total score range of 11-77 points. Question B1 was used to assess self-reported HAI rates. Two other questions (B5 and B11) were analysed separately as indicators of the self-reported HH performance of non-self and self.

The attitudes and role models domain (C) was adapted from Hand Hygiene Knowledge and Performance a previous study [8] . It was a self-report questionnaire consisting of 8 items on a 1-to 7-point scale from 'not effective' to 'very effective' [8] . The total scores ranged from 8 to 56. HH role models were assessed with 7 items on a 1-to 7-point scale from 'do not agree' to 'strongly agree', with a total score range of 7-49 points.

A higher score in each domain indicated greater knowledge, more positive perceptions, more frequent performance, better attitudes, and higher scores for role models, respectively.

The WHO-based questions were translated into Korean and a pilot study was conducted from June 20 to 21, 2017, during which the translated items were reviewed by nursing professors and RNs to assess the content validity and to refine a checklist. Pilot study participants were asked to comment on whether the questionnaire items adequately sampled each domain; the questions were accurate, clear, and easy to understand; the instructions were clear and complete; and any of the questions or statements might lead to discord. The suitability of the questionnaire for use was confirmed by the pilot study. Participants' time to complete the questionnaire was recorded and within-domain reliability was calculated.

Demographic variables included participants' age, sex, religion, marital status, education level, clinical work experience (years), department, and position. Hospital characteristics included the type of hospital, number of beds, HH guidelines, presence of an infection control department (ICD), presence of an infection control nurse (ICN), number of HH sinks, number of alcohol-based hand rubs, experiences of HH education within the last year, HH campaigns, HH monitoring and feedback, and mass media information. Yes/no answers were coded as 'yes'=1, 'no'=0.

Data were analysed using SPSS version 24.0 (IBM Corp., Armonk, NY, USA), and alpha values <0.05 were considered to indicate statistical significance. The Cronbach alpha was calculated to determine reliability.

Descriptive statistics were calculated. Descriptive data for knowledge, perceptions, attitudes, role models, and self-reported HH performance are presented as mean±standard deviation (SD), minimum, maximum, and median. The per-centage of correct answers to each question in the knowledge domain was scaled as high (90% and over), medium (70-89%), and low (69% and below). This scale was established after the proportion of correct answers of each question was analysed (Table S2) ; the mean and SD were calculated as 70.3 and 30.8%, respectively. Thus, 70% was assigned as a medium score, and a high score would be recommended to correspond to the mean 1 or 2 SD; however in this study, that figure would be over 100%, so 90% was assigned as the cutoff for a high score.

The data were found not to be distributed normally based on the Kolmogorov-Smirnov test (p<0.001). Non-parametric univariate statistical analyses were conducted using the Mann-Whitney U and Kruskal-Wallis tests. Simple linear regression analysis was conducted to confirm the relationship between the self-reported HH performance of self and that of non-self. Pearson correlation analysis was conducted to identify associations among knowledge, perceptions, attitudes, and self-reported HH performance of self.

Multivariate analysis with multiple linear regression with stepwise variable selection was conducted using variables that were confirmed to be statistically significant in the univariate analysis and correlation analysis.

The Cronbach alpha values were 0.611 (domain A, knowledge), 0.932 (domain B, perceptions), 0.774 (domain C, attitudes) and 0.900 (domain C, role models) in this study. These values were 0.381, 0.532, 0.576, and 0.932, respectively, in the pilot study.

The study was approved by the institutional review board of Sunchon National University (104173-201705-HR-013-02, 104173-201709-HR-023-02). Prior to participating, written informed consent was obtained from each participant; participants were also informed that their consent could be withdrawn at any time during the study.

In the 5 hospitals included in this study, there were 319.0± 223.5 beds (mean±SD) and 441.9±383.7 (mean±SD) HCWs, 3 had an ICD and 4 had an ICN (1 had a part-time ICN, 3 had full-time ICNs), and 2 were general hospitals.

The demographics and general characteristics of the participants are presented in Table 1 .

Participants' mean±SD score of knowledge was 17.6±2.5; the proportion of high and medium levels of correct answers for knowledge was 68.0% (Table 2) .

Some questions showed a low proportion of correct answers, as follows (Table S1 ): "A3: What is the most frequent source of germs responsible for health care-associated infections?" (40.8%); "A4-2: Hand rubbing causes skin dryness more than hand washing" (27.7%); "A7-3: After exposure to the immediate surroundings of a patient" (10.0%); "A8-4: After exposure to the immediate surroundings of a patient" (11.4%); "A10-4: Regular use of a hand cream" (0.7%).

Participants' mean±SD perception score was 69.3±0.8 (Table S2). The following questions about perceptions showed low mean±SD scores: "B6.3: HH posters are displayed at points of care as reminders" (6.2±1.0), "B7: What importance does the head of your department attach to the fact that you perform optimal HH?" (6.2±1.0), "B8: What importance do your colleagues attach to the fact that you perform optimal HH?" (6.2±1.0), and "B9: What importance do patients attach to the fact that you perform optimal HH?" (6.2±1.0).

The self-reported HAI rate (%) was identified as 33.2±27.8 (mean±SD). The self-reported HH performance of non-self (other HCWs) was 86.0±11.0 (mean±SD). The self-reported HH performance of self was 88.2±11.0 (mean±SD); this was highest after body fluid exposure/risk (96.2±9.6) and lowest before touching a patient (81.3±17.6). 

Participants' mean±SD scores in the attitudes and role models of C domains were 50.5±5.5 and 46.9±3.3 (Table S2) . Some questions on attitudes showed extraordinarily low mean±SD scores. In particular, the scores of "C7: HH is convenient." and "C8: HH is protective" were 5.9±1.3, and 5.2±1.9, respectively. Some questions on role models showed low mean±SD scores, as follows (Table S2) : "CR1: I think that the charge nurse is performing according to the hospital's regulations" and "CR6: I think that my colleague nurses are performing HH according to the hospital's regulations" both received a score of 6.6±0.6.

The mean knowledge scores were significantly higher among participants who had received HH education within the past year; those who worked at a hospital with an ICD, ICN, or HH campaign, or where HH performance was monitored; those who worked in general hospitals; and those whose hospitals employed a full-time ICN (compared with those with no ICN or a part-time ICN) ( Table 3) .

The mean perceptions scores were significantly higher among participants whose HH performance was monitored; those who monitored their colleagues' HH performance; those who had experienced HH campaigns; those who were married; those who had higher education levels; and those who had higher positions ( Table 3 ).

The mean scores for self-reported HH performance of self were significantly higher among HCWs who had received HH education within the past year; those whose HH performance was monitored; those who monitored their colleagues' HH performance; and those who had higher positions (Table 3) .

No independent variables were associated with significant differences in the scores for attitudes or role models in the univariate analyses.

The correlation analysis among knowledge, perceptions, attitudes, and self-reported HH performance of self identified significant positive correlations among all categories except knowledge (Table 4 ).

The model for the self-reported HH performance rates of self and non-self was follows. The HH performance rate of non-self was calculated as Y1 =36.678+0.555X1 (HH performance rate of self), and a significant linear relationship was found (adjusted R 2 =0.280, p<0.001) ( Table 5 ).

The regression model for knowledge was calculated as Y2 =16.956+0.486X21 (receiving education within the past year)+0.682X22 (ICD)+0.451X23 (ICN) -0.558X24 (type of hospital). The coefficient of each predictor was not statistically significant, but the model as a whole did show statistical significance (adjusted R 2 =0.055, p<0.001) ( Table 5 ).

The regression model for perceptions was calculated as Y3 =61.408+2.566X31 (HH performance was monitored)+ 1.054X32 (monitoring colleagues' HH performance)+1.611X33 (HH campaign)+0.850X34 (marital status)+0.871X35 (education level)+0.978X36 (position). The coefficients were not statistically significant, but the model as a whole did show statistical significance (adjusted R 2 =0.078, p<0.001) ( Table 5 ). The regression model for self-reported HH performance of self was not calculated by multiple linear regression using the variables found to be significant in the univariate analysis. The regression model for performance was calculated as Y4 =18.302+0.247X41 (perceptions)+0.232X42 (attitudes)+ 0.875X42 (role model); the coefficients were statistically signifi- 

In terms of infection control infrastructure [16] , ICDs and ICNs were not fully allocated across the hospitals analysed in this study. The values for numbers of sinks and the placement of alcohol-based hand rub stations in this study were no worse than has been reported in previous studies (in 2014) of large Korean hospitals [17] . However, as resources for HH, the placement of sinks in every room and alcohol-based hand rub stations by every bed, as well as supplying alcohol-based hand rub to every HCW should be improved continuously. In terms of HH activities, most participants (94.5%) had received HH education; however, the scores for other activities such as HH campaign experience and HH monitoring activities were low. These issues can be easily resolved with ICD and ICN placement [16, 18] . Such improvements should be made continuously until the Korean health care quality standards are satisfied [19] .

The mean score of knowledge among our participants (17.6±2.5) was higher than was reported in previous studies (8.1±1.4 [8] , 14.2±2.0 [10] , and 14.2±2.6 [20] ) conducted by the same method (WHO questionnaire). However, the proportion of medium and high levels of correct answers was 68.0%. Moreover, serious weaknesses in knowledge were found in response to the following questions: "What is the most frequent source of germs responsible for health care-associated infections?", "Hand rubbing causes skin dryness more than hand washing", "A7-3: After exposure to the immediate surroundings of a patient", "A8-4: After exposure to the immediate surroundings of a patient", and "Regular use of a hand cream". Therefore, HH education programs should be promptly reviewed, and systemic and advanced HH education and training programs must be developed and implemented to enhance HH knowledge broadly, not just focusing on these specific knowledge questions.

The perceptions in this study (69.3±0.8; total score, 77) were somewhat higher than observed in a previous study (75.2± 11.8; total score, 96) [10] . However, some perceptions-related items that received low scores should be improved, because perceptions have been shown to be significant predictors of nurses' HH intentions and adherence [21] , and an important predictor of HH performance [13, 22] .

Self-reported HH performance of self was highest after body fluid exposure/risk and lowest before touching a patient. This finding corresponds to those of previous observational studies [9, 23] and is consistent with a previous self-reported performance study [24] . Interestingly, the relationship between the HH performance of self and that of non-self was positive and linear. This finding is also consistent with a previous report [25] . Participants evaluated the HH performance of non-self at 0.555 times the HH performance of self.

Attitudes about HH were relatively poor in responses to both "HH is convenient" and "HH is protective". These findings may represent barriers to maintaining good HH, and also demonstrate the need for strategies to promote the perceived convenience and protectiveness of HH [1] .

In the role model domain, "It is important for my colleagues to perform HH according to the hospital's regulations" showed high endorsement, and nursing colleagues were identified as the most important HH role models. These results are consistent with previous studies [11] [12] [13] 21, 26] . Moreover, the perception of being a role model for one's colleagues can be used to improve HH compliance [13, 25] .

According to the multiple linear regression analysis, receiving education within the past year (yes), having an ICD (yes), and having an ICN (yes) positively affected knowledge, while type of hospitals negatively affected knowledge. HH performance being monitored (yes), monitoring colleagues' HH performance (yes), and the presence of an HH campaign (yes) positively affected perceptions. Therefore, these findings can be used to improve knowledge and perceptions.

As this study was not an observational study of HH performance, this study has some limitations in terms of the self-reporting of HH performance. The regression model of self-reported HH performance of self showed increases with 0.247 (perceptions)+0.232 (attitudes)+0.875 (role models). Knowledge was excluded from this model. Consistently with previous studies [13, 21, 22, 25] , our participants' self-reported HH performance rate of self was positively correlated with their scores for perceptions, attitudes, and role models. An explanation for this is that general perceptions of HH [13, 21, 22] and the perception of being a role model for one's colleagues [13, 25] are very important for improving HH compliance among HCWs [13] . As such, these findings could be used in future HH promotion strategies for nurses.

In this study, the HH knowledge, perceptions, attitudes, and role models of RNs in community-based hospitals in a small-to-medium urban area were characterized. The presence of some items with relatively low scores revealed some room for improvements in knowledge. Receiving education within the past year, having an ICD, and having an ICN were found to be related to knowledge. In addition, HH campaigns and monitoring were associated with perceptions. The self-reported HH performance rate of self was associated with perceptions, attitudes, and role models.

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This research was supported by Sunchon National University funds (2017).

The author has no conflicts of interest associated with the material presented in this paper. 

