item: #1 of 44 id: cord-002774-tpqsjjet author: None title: Section II: Poster Sessions date: 2017-12-01 words: 83566 flesch: 48 summary: The CHIP framework drives the complex inter-relationships between community-hospital engagement, reciprocal capacity-building, integration initiatives, and community-based research and evaluation, to create an interconnected network of health care services. Those living in urban centers should have the best ava1l~b1hty, chmce, and access to a variety of health care services because of the distribution of health care services, fac1lmes, and health professionals in concentrated in urban centers. keywords: access; address; age; aids; analysis; approach; areas; barriers; canada; cancer; care services; care system; case; child health; children; cities; city; clients; clinic; communities; community health; community services; conclusion; conditions; current; data; demographic; depression; development; disease; drug; education; effects; environmental; ethnic; experience; factors; family; findings; focus; food; government; group; health care; health centre; health education; health information; health insurance; health issues; health needs; health outcomes; health policy; health problems; health promotion; health research; health services; health status; health survey; health system; healthcare; help; hiv; homeless; hospital; housing; immigrants; impact; income; individuals; information; interventions; interviews; introduction; issues; key; knowledge; lack; level; life; living; low; medical; methods; model; mortality; national; neighborhood; new; non; number; paper; participants; patients; people; physical; poor; population; population health; poster; poverty; prevalence; prevention; primary; process; program; project; provide; providers; public; quality; rates; relationship; research; residents; resources; results; risk; role; sample; self; sessions; sexual; social; strategies; street; street health; studies; study; substance; support; survey; system; time; toronto; treatment; urban; use; users; women; work; workers; years; youth cache: cord-002774-tpqsjjet.txt plain text: cord-002774-tpqsjjet.txt item: #2 of 44 id: cord-003612-bp7sray2 author: Hu, Guangyu title: Public Perception on Healthcare Services: Evidence from Social Media Platforms in China date: 2019-04-10 words: 4502 flesch: 41 summary: Such differences may result from biases rooted in the survey and media coverage; however, the inconsistency also pointed to the need for additional data sources to monitor public opinions on Chinese healthcare services. A list of the key words of healthcare services were used to extract data from WeChat and Qzone, between June 2017 and September 2017. keywords: china; data; healthcare; information; media; patient; public; services; study cache: cord-003612-bp7sray2.txt plain text: cord-003612-bp7sray2.txt item: #3 of 44 id: cord-010092-uftc8inx author: None title: Abstract of 29th Regional Congress of the ISBT date: 2019-06-07 words: 233543 flesch: 50 summary: One central question is the need of individual NAT screening (ID) versus minipool NAT screening (MP) approaches to identify all relevant viremias in blood donors. 3A-S02-03 Background: The screening of blood donors and returning travelers from active transmission areas have highlighted the importance of diagnosis of acute arboviral infections. keywords: abo blood; addition; aims; allele; alloimmunization; analysis; anemia; anti; antibodies; antibody; antigen; apheresis; approach; assay; available; average; background; bacterial; bleeding; blood bank; blood cells; blood center; blood chimerism; blood collection; blood components; blood count; blood culture; blood demand; blood donation; blood donors; blood establishments; blood flow; blood group; blood grouping; blood loss; blood management; blood plasma; blood platelet; blood pressure; blood processing; blood products; blood results; blood safety; blood samples; blood services; blood supply; blood system; blood test; blood transfusion; blood type; blood units; blood volume; care; cases; cause; cell donors; cell transfusion; clinical; concentrates; concentration; conclusions; confirmed; content; control; cord blood; countries; criteria; cross; current; data; day; days; deferral; detection; difference; disease; dna; donations; donor samples; effect; events; evidence; exon; expression; factors; female; ferritin; flow; following; frequency; gel; gene; genotyping; group system; groups; hbv; hcv; health; hemoglobin; hev; history; hiv; hla; hospital; hospital blood; human; identification; igg; impact; incidence; increase; individuals; infection; information; international; iron; laboratory; levels; life; low; major; mean; median; medical; methods; min; ml blood; model; molecular; months; n =; national; need; negative; new; non; number; order; overall; p =; patients; pcr; pcs; period; phenotype; plasma; plasma donors; plasma transfusion; platelet; platelet donors; platelet transfusion; population; positive; post; potential; practice; presence; present; prevalence; procedure; process; production; quality; quality blood; range; rate; rbc blood; rbc transfusion; rbcs; reactive; red; reduced; repeat donors; research; results; rhd; rhd blood; risk; routine; screening; selection; sequencing; serum; significant; specific; staff; standard; status; storage; studies; study; summary; surgery; systems; tested; testing; tests; therapy; time donors; total; transfusion medicine; transfusion reactions; transfusion safety; transfusion service; transfusion therapy; transfusions; treated; treatment; typing; use; value; variant; versus; weak; women; years cache: cord-010092-uftc8inx.txt plain text: cord-010092-uftc8inx.txt item: #4 of 44 id: cord-010513-7p07efxo author: Daniels, Norman title: Resource Allocation and Priority Setting date: 2015-08-31 words: 13441 flesch: 47 summary: Why corporate power is a public health priority An ethics framework for public health Balancing the benefi ts and risks of public-private partnerships to address the global double burden of malnutrition Can the food industry play a constructive role in the obesity epidemic Public health: Ethical issues Principles of the ethical practice of public health. That is because the tradeoffs involved in the two main goals of public health policy -improving population health and distributing health fairly-are trade-offs about which people often reasonably disagree. keywords: allocation; benefi; care; case; ciency; cost; decisions; department; effi; ethical; health; interventions; medicaid; mortality; pandemic; people; population; priority; public; resources; services; social; state; system; triage cache: cord-010513-7p07efxo.txt plain text: cord-010513-7p07efxo.txt item: #5 of 44 id: cord-012022-r3xkpwte author: Keeble, Matthew title: Use of Online Food Delivery Services to Order Food Prepared Away-From-Home and Associated Sociodemographic Characteristics: A Cross-Sectional, Multi-Country Analysis date: 2020-07-17 words: 5822 flesch: 44 summary: Online food delivery services had most frequently been used once and the median number of meals purchased through this mode of order was two. Further research is required to explore how online food delivery services may influence diet and health. keywords: delivery; delivery service; food; food delivery; home; online; service; service use; use cache: cord-012022-r3xkpwte.txt plain text: cord-012022-r3xkpwte.txt item: #6 of 44 id: cord-020134-kqvh248w author: Hentschel, Raoul title: A Broker-Based Framework for the Recommendation of Cloud Services: A Research Proposal date: 2020-03-06 words: 2193 flesch: 39 summary: Thus, our research question (RQ) is: How should a cloud-service brokering framework be designed to support cloud service consumers in SMEs in the selection and adoption phase of implementing cloud services? An early look at large numbers of software app developers and patterns of innovation Platform competition in two-sided markets The economics of two-sided markets Chicken & egg: competition among intermediation service providers Competing matchmaking Motives for e-marketplace participation: differences and similarities between buyers and suppliers A strategic analysis of electronic marketplaces Some empirical aspects of multi-sided platform industries Algorithms and Architectures for Parallel Processing Introducing STRATOS: a cloud broker service Intercloud architecture framework for heterogeneous cloud based infrastructure services provisioning on-demand Towards secure cloud bursting, brokerage and aggregation QBROKAGE: a genetic approach for QoS cloud brokering Multiple Criteria Decision Making Critical success factors for the implementation and adoption of cloud services in SMEs Positioning and presenting design science research for maximum impact A design science research methodology for information systems research Roles of digital innovation in design science research Current cloud challenges in Germany: the perspective of cloud service providers keywords: cloud; framework; requirements; research; selection; services cache: cord-020134-kqvh248w.txt plain text: cord-020134-kqvh248w.txt item: #7 of 44 id: cord-022070-soqeje4z author: Parry, Christopher M. title: Microbiology date: 2019-05-28 words: 3698 flesch: 34 summary: International organizations are actively working with local and national providers to improve laboratory services. The development of laboratory services will contribute to improved health for the local population, protection against emerging pathogens, and ensure better use of scarce health care resources. keywords: care; health; infections; laboratories; laboratory; level; quality; tests; tuberculosis cache: cord-022070-soqeje4z.txt plain text: cord-022070-soqeje4z.txt item: #8 of 44 id: cord-024619-0wihqs9i author: Parvin, Farhana title: Accessibility and site suitability for healthcare services using GIS-based hybrid decision-making approach: a study in Murshidabad, India date: 2020-05-11 words: 8447 flesch: 42 summary: Spat DOI: 10.1007/s41324-020-00330-0 sha: doc_id: 24619 cord_uid: 0wihqs9i Healthcare accessibility and site suitability analysis is an elongated and complex task that requires evaluation of different decision factors. The present study aimed to utilize spatial tools to integrate different spatial and aspatial information for spatial analysis of healthcare accessibility and inaccessibility which support to propose new health infrastructures in inaccessible areas in Murshidabad district of West Bengal, India. keywords: accessibility; analysis; area; decision; distance; district; facilities; healthcare; medical; population; service; site; study; travel cache: cord-024619-0wihqs9i.txt plain text: cord-024619-0wihqs9i.txt item: #9 of 44 id: cord-029207-pa74v61c author: Johns, Gemma title: A visual step-by-step guide for clinicians to use video consultations in mental health services: NHS examples of real-time practice in times of normal and pandemic healthcare delivery date: 2020-06-08 words: 3882 flesch: 45 summary: However, it is still early days for video consultations in Wales, and more research is needed to understand more about their use, particularly what can and can't be done using video consultation, as this is still unspeculative and unproven. key: cord-029207-pa74v61c authors: Johns, Gemma; Tan, Jacinta; Burhouse, Anna; Ogonovsky, Mike; Rees, Catrin; Ahuja, Alka title: A visual step-by-step guide for clinicians to use video consultations in mental health services: NHS examples of real-time practice in times of normal and pandemic healthcare delivery date: 2020-06-08 journal: nan DOI: 10.1192/bjb.2020.71 sha: doc_id: 29207 cord_uid: pa74v61c Despite the increasingly widespread use of video consultations, there are very few documented descriptions of how to set up and implement video consultations in real-time practice. keywords: consultations; health; need; service; step; use; video cache: cord-029207-pa74v61c.txt plain text: cord-029207-pa74v61c.txt item: #10 of 44 id: cord-029524-f75aelem author: Cinquini, Lino title: Introduction to the special issue “Service business innovation: implications on governance, management accounting and control” date: 2020-07-22 words: 982 flesch: 26 summary: The articles published in this special issue on Service business innovation: implications on governance, management accounting and control were presented in a workshop debating these themes held at the Scuola Superiore Sant'Anna in 2017. The recent COVID-19 pandemic has further highlighted the relevance of service business models underlying their potential for improving resilience and driving innovation, fostering an increasing number of firms to undertake processes of digital servitization (Rapaccini et al. 2020) . keywords: accounting; management; service; servitization cache: cord-029524-f75aelem.txt plain text: cord-029524-f75aelem.txt item: #11 of 44 id: cord-032261-no2mojz3 author: Gaddy, Sarah title: COVID-19 and Music Therapists’ Employment, Service Delivery, Perceived Stress, and Hope: A Descriptive Study date: 2020-09-08 words: 6155 flesch: 49 summary: COVID-19 and seeing clients Lifestyle behaviours during the COVID-19 -Time to connect Virtual music therapy service delivery: Developing new approaches & models Perceived Stress Scale Perceived stress in a probability sample of the United States A global measure of perceived stress Guidance for infection control and prevention of coronavirus disease 2019 (COVID-19) in nursing homes (Revised) Stress, coping, and hope Pandemic uncertainty: Considerations for nephrology nurses Music therapy practice status and trends worldwide: An international survey study May 8). The results of this study indicate that music therapists adapted to service delivery changes and continued to provide services to clients, despite the many difficulties faced during the pandemic. keywords: hope; mts; music; pandemic; respondents; services; stress; survey; therapy cache: cord-032261-no2mojz3.txt plain text: cord-032261-no2mojz3.txt item: #12 of 44 id: cord-102835-71ome9h8 author: Levinson, Maxwell Adam title: FAIRSCAPE: A Framework for FAIR and Reproducible Biomedical Analytics date: 2020-08-15 words: 4772 flesch: 42 summary: An OpenAPI description of the interface is here: https://app.swaggerhub.com/apis/FAIRSCAPE/Evidence-Graph/0.1 The Search Service allows users to search for object metadata containing strings of interest. We used FAIRSCAPE services to analyze ten years of neonatal ICU vital signs data from over 6,000 babies with over 100 different highly comparative time series analysis (HCTSA) methods taken from the literature (Fulcher et al. 2013; keywords: computations; evidence; fairscape; framework; graph; metadata; object; pid; service; software; use; user cache: cord-102835-71ome9h8.txt plain text: cord-102835-71ome9h8.txt item: #13 of 44 id: cord-252984-79jzkdu2 author: Bickman, Leonard title: Improving Mental Health Services: A 50-Year Journey from Randomized Experiments to Artificial Intelligence and Precision Mental Health date: 2020-07-26 words: 35544 flesch: 44 summary: Confidentiality and trust are key issues in mental health treatment. I was trained as a social psychologist and was a graduate student of Stanley Milgram (of the famous obedience experiments), so I was curious about the research on the relationship between technological virtual agents and humans beyond the context of mental health treatment. keywords: analysis; approach; authors; bickman; care; causal; children; clinical; clinicians; data; depression; effectiveness; et al; evidence; feedback; health; health services; human; interventions; issue; learning; machine; medicine; mental; meta; need; new; outcomes; paper; potential; precision; problems; psychiatry; rcts; research; review; services research; social; studies; study; system; therapy; time; treatment; use cache: cord-252984-79jzkdu2.txt plain text: cord-252984-79jzkdu2.txt item: #14 of 44 id: cord-254304-6o50m9si author: Fusco, Floriana title: Co-production in health policy and management: a comprehensive bibliometric review date: 2020-06-05 words: 8373 flesch: 43 summary: The proliferation of co-production research in these countries could be justified by the fact that they were early adopters of patient involvement clinical practices and there is also a strong commitment to co-production by the government and the NHS, in order to cut costs and improve the efficiency of public services [1, 13, 56, 57] . [66] , which is considered a milestone on co-production topic in public management, and the seminal work by Ostrom et al. in 1996 keywords: analysis; authors; care; citation; field; health; healthcare; management; patient; production; public; research; sector; service cache: cord-254304-6o50m9si.txt plain text: cord-254304-6o50m9si.txt item: #15 of 44 id: cord-257940-12nf27j4 author: Schwendicke, Falk title: Dental service utilization in the very old: an insurance database analysis from northeast Germany date: 2020-09-30 words: 5640 flesch: 42 summary: Dental service utilization in the very old: an insurance database analysis from northeast Germany date: 2020-09-30 journal: Clin Oral Investig DOI: 10.1007/s00784-020-03591-z sha: doc_id: 257940 cord_uid: 12nf27j4 OBJECTIVES: We assessed dental service utilization in very old Germans. keywords: age; care; data; dental; germany; health; individuals; services; utilization; years cache: cord-257940-12nf27j4.txt plain text: cord-257940-12nf27j4.txt item: #16 of 44 id: cord-258655-galaf6wr author: Henkens, Bieke title: The Smarter, the Better?! Customer Well-Being, Engagement, and Perceptions in Smart Service Systems date: 2020-09-24 words: 13581 flesch: 32 summary: This multi-actor engagement situation is inherent to the context of smart service systems (Barile & Polese, 2010; , by which smart service systems refer to the configuration of smart products and service providers that are responsible for delivering smart services (Beverungen et al., 2019) . Although smart service systems consist of smart products and service providers with whom customers can engage (Beverungen et al., 2019; Schweitzer, Belk, Jordan, & Ortner, 2019) , (empirical) insights into the relationship between the level of smartness of service systems and customer engagement with the smart product and service providers are indeed lacking. keywords: = =; customer engagement; customers; effect; et al; high; intrusiveness; levels; need; personalization; product; research; service; service provider; service system; smart; smartness; systems; technology cache: cord-258655-galaf6wr.txt plain text: cord-258655-galaf6wr.txt item: #17 of 44 id: cord-258957-22wnp1sv author: von der Gracht, Heiko A. title: Scenarios for the logistics services industry: A Delphi-based analysis for 2025() date: 2010-05-01 words: 10750 flesch: 36 summary: The consolidation phase among large logistics service providers has reached saturation so that the global mass market is divided among five to nine providers 36 The volumes of classical logistics services (transport, handling, storage) have significantly increased 37 Large logistics service providers (more than 250 employees, more than h50 million turnover) take longer planning horizons for their vision and strategy development into consideration and therefore increasingly use corresponding futures methodologies (e.g. scenario technique, early warning systems) 38 Customers increasingly take ecological aspects into consideration for their establishment of international logistics networks and the selection of logistics service providers 39 Recent research identified three major trends relevant for the logistics industry: outsourcing of logistics services; more severe competition; and differentiation or competitive advantages achieved through the added value offered to the customer (Grant et al., 2006; Waters, 2007b) . keywords: analysis; delphi; development; e.g.; entries; experts; future; industry; logistics; logistics services; planning; probability; projections; providers; research; scenario; services; services industry; transport cache: cord-258957-22wnp1sv.txt plain text: cord-258957-22wnp1sv.txt item: #18 of 44 id: cord-261671-1pvg3apl author: Titov, Nickolai title: User characteristics and outcomes from a national digital mental health service: an observational study of registrants of the Australian MindSpot Clinic date: 2020-10-19 words: 6135 flesch: 44 summary: Review of the evidence from four countries Barriers to mental health treatment: results from the National Comorbidity Survey Replication Advantages and limitations of internetbased interventions for common mental disorders From research to practice: ten lessons in delivering digital mental health services Transparency about the outcomes of mental health services (IAPT approach): an analysis of public data The first 30 months of the MindSpot Clinic: evaluation of a national e-mental health service against project objectives Australian Government Department of Health and Ageing MindSpot Clinic: an accessible, efficient and effective online treatment service for anxiety and depression Rapid report: early demand, profiles and concerns of mental health users during the coronavirus (COVID-19) pandemic A comparison of Indigenous and non-Indigenous users of MindSpot: an Australian digital mental health service A comparison of the characteristics and treatment outcomes of migrant and Australian-born users of a national digital mental health service The Strengthening the Reporting of Observational Studies in Epidemiology (STROBE) statement: guidelines for reporting observational studies Mental health triage policy Procedures for risk management and a review of crisis referrals from the MindSpot Clinic, a national service for the remote assessment and treatment of anxiety and depression Transdiagnostic versus disorder-specific and clinician-guided versus self-guided internet-delivered treatment for generalized anxiety disorder and comorbid disorders: a randomized controlled trial Disorder-specific versus transdiagnostic and clinician-guided versus self-guided treatment for major depressive disorder and comorbid anxiety disorders: a randomised controlled trial Internet-delivered treatment for older adults with anxiety and depression: implementation of the Wellbeing Plus Course in routine clinical care and comparison with research trial outcomes Internet-delivered treatment for young adults with anxiety and depression: evaluation in routine clinical care and comparison with research trial outcomes The PHQ-9: validity of a brief depression severity measure A brief measure for assessing generalised anxiety disorder: the GAD-7 Anxiety disorders in primary care: prevalence, impairment, comorbidity, and detection Short screening scales to monitor population prevalences and trends in non-specific psychological distress Primary mental health care minimum data set. Interest is growing in digital and telehealth delivery of mental health services, but data are scarce on outcomes in routine care. keywords: anxiety; assessment; care; clinic; data; health; mindspot; patients; people; services; symptoms; treatment cache: cord-261671-1pvg3apl.txt plain text: cord-261671-1pvg3apl.txt item: #19 of 44 id: cord-266051-my2wj1uu author: Sheridan Rains, Luke title: Early impacts of the COVID-19 pandemic on mental health care and on people with mental health conditions: framework synthesis of international experiences and responses date: 2020-08-17 words: 6536 flesch: 38 summary: Various adaptations and innovations to enable mental health services to respond to new requirements have been discussed, including infection control strategies on mental health service premises, and remote working [9, 10] . Specifically, we sought to analyse reports regarding: • direct impacts of COVID-19, subsequent public health measures and sudden social changes on people with preexisting mental health conditions and their families; • self-help and informal help strategies utilised by service users and carers; • challenges faced by mental health services during the pandemic; • innovations and adaptations to mitigate impacts of COVID-19 on mental health services, and reports regarding their effectiveness. keywords: care; covid-19; health; impacts; infection; mental; pandemic; people; problems; reports; service; sources; use cache: cord-266051-my2wj1uu.txt plain text: cord-266051-my2wj1uu.txt item: #20 of 44 id: cord-272526-2fgtjouu author: Hutton, Thomas A title: Service industries, globalization, and urban restructuring within the Asia-Pacific: new development trajectories and planning responses date: 2003-05-30 words: 30175 flesch: 12 summary: Stages of urban service industry development within the Asia-Pacific The preceding narrative described important distinctions in the broader tertiarization experiences as observed within the old Atlantic core and the new core of the Pacific realm. This should include research on the 'New Economy' industries and cultural and creative activities which comprise the most recent phase of urban service industry development. keywords: advanced; asia; atlantic; central; centres; cities; city; core; development; economic; economies; economy; employment; global; growth; hong; industry; international; kong; manufacturing; metropolitan; new; pacific; pacific cities; pacific city; planning; policies; policy; production; regions; restructuring; sector; service industries; services; services growth; services production; singapore; technology; tertiarization; transformation; urban; vancouver cache: cord-272526-2fgtjouu.txt plain text: cord-272526-2fgtjouu.txt item: #21 of 44 id: cord-274996-fk510s1v author: Babatunde, Gbotemi Bukola title: Stakeholders' perceptions of child and adolescent mental health services in a South African district: a qualitative study date: 2020-10-02 words: 7859 flesch: 43 summary: Beyond the public health system, there were also a variety of non-government service providers who provided mental health services such as awareness campaigns, assessment and referrals to a limited degree. Community-based stigma can prevent caregivers from seeking help for their children, Heflinger and Hinshaw [23] stated that stigmatization increases the burden caused by mental illness and is a major barrier to accessing and utilizing mental health services. keywords: camh; camh services; care; caregivers; children; district; health; health services; school; services; stakeholders; study; system cache: cord-274996-fk510s1v.txt plain text: cord-274996-fk510s1v.txt item: #22 of 44 id: cord-275056-nl4rhvlu author: Turner, Cameron title: The ALPHA Project: An architecture for leveraging public health applications date: 2005-12-13 words: 7394 flesch: 47 summary: key: cord-275056-nl4rhvlu authors: Turner, Cameron; Bishay, Hany; Peng, Bo; Merifield, Aaron title: The ALPHA Project: An architecture for leveraging public health applications date: 2005-12-13 journal: Int J Med Inform DOI: 10.1016/j.ijmedinf.2005.10.006 sha: doc_id: 275056 cord_uid: nl4rhvlu OBJECTIVE: Public health surveillance applications are central to the collection, analysis and dissemination of disease and health information. This paper defines a software architecture that is used to build public health surveillance applications. keywords: access; application; architecture; component; data; disease; health; information; rules; service; surveillance; system; user cache: cord-275056-nl4rhvlu.txt plain text: cord-275056-nl4rhvlu.txt item: #23 of 44 id: cord-277667-vclij9ax author: Glancy, D. title: Lockdown in a specialised rehabilitation unit: the best of times date: 2020-05-21 words: 1902 flesch: 45 summary: The benefits of the lockdown for service users are also discussed. The Multidisiplinary Team (MDT) in conjunction with service users therefore had to develop additional activities to support the rehabilitative programme. keywords: community; group; lockdown; self; service; users cache: cord-277667-vclij9ax.txt plain text: cord-277667-vclij9ax.txt item: #24 of 44 id: cord-279713-97a86bor author: Negrini, Stefano title: Feasibility and acceptability of telemedicine to substitute outpatient rehabilitation services in the COVID-19 emergency in Italy: an observational everyday clinical-life study date: 2020-08-12 words: 2168 flesch: 48 summary: key: cord-279713-97a86bor authors: Negrini, Stefano; Donzelli, Sabrina; Negrini, Alberto; Negrini, Alessandra; Romano, Michele; Zaina, Fabio title: Feasibility and acceptability of telemedicine to substitute outpatient rehabilitation services in the COVID-19 emergency in Italy: an observational everyday clinical-life study date: 2020-08-12 journal: Arch Phys Med Rehabil DOI: 10.1016/j.apmr.2020.08.001 sha: doc_id: 279713 cord_uid: 97a86bor Abstract Objective To investigate the feasibility and acceptability of telemedicine as a substitute of outpatient services in emergency situations like by the sudden surge of the COVID-19 pandemic in Italy. We found a rapid decrease (-39%) of outpatient services from CONTROL to COVID phase (R2=0.85), partially recovered in TELEMED for telephysiotherapy (from -37% to -21%; p<0.05), and stabilised for teleconsultation (from -55% to -60%) interventions. keywords: consultations; covid-19; face; services; telemedicine cache: cord-279713-97a86bor.txt plain text: cord-279713-97a86bor.txt item: #25 of 44 id: cord-284722-xnuta75p author: Kibria, Md. Golam title: Barriers to healthcare services for persons with disabilities in Bangladesh amid the COVID-19 pandemic date: 2020-07-03 words: 586 flesch: 50 summary: Emergency transport services with special stickers should be made available at all times for PWDs to receive emergency services from tertiary and specialized hospitals in big towns and cities. As in Bangladesh, disability rate is high in other LMICs, and PWDs from those countries have scarce access to emergency healthcare services amid the COVID-19 pandemic. keywords: pandemic; services cache: cord-284722-xnuta75p.txt plain text: cord-284722-xnuta75p.txt item: #26 of 44 id: cord-287684-z3l9tsir author: Johnson, Sonia title: Impact on mental health care and on mental health service users of the COVID-19 pandemic: a mixed methods survey of UK mental health care staff date: 2020-08-28 words: 6656 flesch: 42 summary: key: cord-287684-z3l9tsir authors: Johnson, Sonia; Dalton-Locke, Christian; Vera San Juan, Norha; Foye, Una; Oram, Sian; Papamichail, Alexandra; Landau, Sabine; Rowan Olive, Rachel; Jeynes, Tamar; Shah, Prisha; Sheridan Rains, Luke; Lloyd-Evans, Brynmor; Carr, Sarah; Killaspy, Helen; Gillard, Steve; Simpson, Alan title: Impact on mental health care and on mental health service users of the COVID-19 pandemic: a mixed methods survey of UK mental health care staff date: 2020-08-28 journal: The COVID-19 pandemic has potential to disrupt and burden the mental health care system, and to magnify inequalities experienced by mental health service users. keywords: care; community; covid-19; crisis; health; mental; pandemic; people; service; staff; table; users; working cache: cord-287684-z3l9tsir.txt plain text: cord-287684-z3l9tsir.txt item: #27 of 44 id: cord-288698-3e44z9p0 author: Li, Kui-Wai title: The economic strategy for the Hong Kong SAR: Evidence from productivity and cost analysis date: 2005-08-31 words: 6092 flesch: 51 summary: This paper raises new questions on the relevance of sector composition in Hong Kong industries. Tradable services sector: import/export trade; hotel; storage; financing (banking + finance and investment companies + stock, commodity and bullion brokers, exchanges and services + financial institutions); insurance; business services (rental of machinery and equipment + business service other than rental of machinery and equipment); land transport (land passenger transport + supporting services to land transport + land freight); water transport (ocean and coastal water transport + inland water transport + supporting services to water transport); air transport; and other transport services. keywords: cost; economic; growth; hong; hong kong; kong; labor; productivity; sector; services cache: cord-288698-3e44z9p0.txt plain text: cord-288698-3e44z9p0.txt item: #28 of 44 id: cord-294291-tnsubtjr author: Baztan, Juan title: Facing climate injustices: community trust-building for climate services through Arts and Sciences narrative co-production date: 2020-10-22 words: 9510 flesch: 48 summary: Vulnerability to climate change in the context of multiple stressors in Funafuti Representing nature: art and climate change The role of local knowledge in adaptation to climate change The precipice: existential risk and the future of humanity Transdisciplinary co-production: Designing and testing a transdisciplinary research framework for societal problem solving Impacts of climate change on European marine ecosystems: Observations, expectations and indicators Modeling the response of populations of competing species to climate change Place Attachment and Memory: Landscapes of Belonging as Experienced Post-migration The climate of science-art and the art-science of the climate: Meeting points, boundary objects and boundary work Visual art as a way to communicate climate change: a psychological perspective on climate change-related art Environmental perception: international efforts Does activist art have the capacity to raise awareness in audiences?-A study on climate change art at the ArtCOP21 event in Paris Seventy years' observations of changes in distribution and abundance of zooplankton and intertidal organisms in the western English Channel in relation to rising sea temperature Is it really just a social construction? Through climate service co-production, which we see as an avatar of transdisciplinary research, we conducted a real-life experiment where scientists and artists focused on developing approaches for place-based climate service co-production by reaching out to a community that has other, more pressing concerns than climate change. keywords: art; change; climate; climate change; climate services; community; issues; kerourien; narratives; place; production; science; services; social cache: cord-294291-tnsubtjr.txt plain text: cord-294291-tnsubtjr.txt item: #29 of 44 id: cord-306243-ar7xvd2c author: Campbell, Katherine H. title: Consolidation of Obstetric Services in a Public Health Emergency date: 2020-07-22 words: 3686 flesch: 33 summary: Consolidating obstetric services (within a hospital or across a health system) and adapting units to contain COVID-19 (either within an existing labor and delivery unit or building a specialized unit for COVID-19 antepartum, intrapartum, and postpartum patients) should be major considerations for hospital leadership. Strategic planning for the consolidation of obstetric services at a hospital or hospital system level in response to COVID-19 should begin as early as possible. keywords: care; covid-19; health; hospital; labor; obstetric; patients; services; unit cache: cord-306243-ar7xvd2c.txt plain text: cord-306243-ar7xvd2c.txt item: #30 of 44 id: cord-308378-qnkqckvm author: Yang, Li title: Financing strategies to improve essential public health equalization and its effects in China date: 2016-12-01 words: 5786 flesch: 43 summary: Taxation and Economy Discuss of cost estimation and financial security mechanism in community public health service in Hunan province Factors influencing the provision of public health services by village doctors in Hubei and Jiangxi provinces China Evaluation and mechanism for outcomes exploration of providing public health care in contract service in Rural China: a multiple-case study with complex adaptive systems design Health providers' perspectives on delivering public health services under the contract service policy in rural China: evidence from Xinjian County Indices of the equality of essential public health services in China Construction of evaluation index system for equalization of basic public health services China's rural public health system performance: a cross-sectional study Differences and determinants in access to essential public health services in China: a case study with hypertension people and under-sixes as target population Public health in China: the Shanghai CDC perspective essential public health services' accessibility and its determinants among adults with chronic diseases in China Determinants of basic public health services provision by village doctors in China: using non-communicable diseases management as an example Evaluation of health care system reform in Hubei Province, China National Health and Family Planning Commission Progress report of the State Council on deepening the reform of health system Subtypes of hypertension and risk of stroke in rural Chinese adults Guidelines for the primary prevention of stroke: a guideline for healthcare professionals from the Challenges of basic public health services provided by village doctors in Guizhou, China Revisiting current barefoot doctors in border areas of China: system of services, financial issue and clinical practice prior to introducing integrated management of childhood illness (IMCI) Research on the Fiscal Policies of Equalization of Basic Public Health Services in Hebei Province Dr. Meng Qingyue is the PI of this study and provides guidance and supervision to the study design, analysis and manuscript writing. SocSci Med Financing reforms of public health services in China: lessons for other nations Historical evolution and current situation analysis of the construction of rural public health system in China Historic evolution and problems of public health service system in China China's rural public health system performance: a cross-sectional study Historic evolution and problems of public health service delivery mechanisms in rural areas in China Feasibility research on the national essential health service package in China National bureau of statistics. keywords: care; china; equalization; financing; funds; government; health; national; policy; public; services; system cache: cord-308378-qnkqckvm.txt plain text: cord-308378-qnkqckvm.txt item: #31 of 44 id: cord-309902-xjb99k9n author: Kar, Arpan Kumar title: What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model” date: 2020-07-18 words: 12876 flesch: 34 summary: This research tries to explore the drivers of usage experience based on social media data of mobile payments service users on Twitter. The use of mobile payment services has witnessed a lot of growth due to planned and unplanned interventions in India. keywords: adoption; analysis; digital; et al; factors; information; literature; media; mobile; payments; research; satisfaction; service; study; technology; usage; usage satisfaction; use; user cache: cord-309902-xjb99k9n.txt plain text: cord-309902-xjb99k9n.txt item: #32 of 44 id: cord-318452-t3aqcvu0 author: Carneiro, Vera Lúcia Alves title: Pos Covid-19 And The Portuguese National Eye Care System Challenge date: 2020-05-11 words: 2780 flesch: 38 summary: Scientific evidence, recommendations of relevant organizations and entities and good practices 19, [23] [24] [25] , as well as the analysis of socio-economic impact 15 , are clear and point to the same solution: a National Health Service should be based on a solid primary, differentiated, multisectoral and multidisciplinary care, and with regard to primary eye care, should be provided, by definition, by the optometrist. The lack of primary eye care in the National Health Service is a significant bottleneck, placing a huge stress on hospital-based care. keywords: care; covid-19; eye; health; national; pandemic; portugal; primary; service cache: cord-318452-t3aqcvu0.txt plain text: cord-318452-t3aqcvu0.txt item: #33 of 44 id: cord-326113-r5a7qoks author: Mellis, Alexandra M. title: COVID-19-related treatment service disruptions among people with single- and polysubstance use concerns date: 2020-10-21 words: 1598 flesch: 38 summary: An Epidemic in the Midst of a Pandemic: Opioid Use Disorder and COVID-19 COVID-19 Pandemic: Impact on psychiatric care in the United States Addiction psychiatry and COVID-19: impact on patients and service provision Polysubstance use: Diagnostic challenges, patterns of use and health Low Barrier Tele-Buprenorphine in the Time of COVID-19: A Case Report COVID-19 Pandemic Impact on Patients, Families and Individuals in Recovery from Substance Use Disorder The COVID-19 pandemic and its impact on substance use: Implications for prevention and treatment Polysubstance use was also associated with reported changes in treatment or recovery support service access due to COVID-19 (39% among people reporting polysubstance use versus 26% among those with single substance use). keywords: access; services; treatment; use cache: cord-326113-r5a7qoks.txt plain text: cord-326113-r5a7qoks.txt item: #34 of 44 id: cord-326869-306jquy3 author: Stewart, R. title: Comparison of mental health service activity before and shortly after UK social distancing responses to the COVID-19 pandemic: February-March 2020 date: 2020-09-28 words: 3211 flesch: 45 summary: In summary, all grouped liaison, home treatment and community mental health services had substantially reduced face-to-face patient contacts, with variable and only partial compensatory increases in non-face-to-face contacts. key: cord-326869-306jquy3 authors: Stewart, R.; Martin, E.; Bakolis, I.; Broadbent, M.; Byrne, N.; Landau, S. title: Comparison of mental health service activity before and shortly after UK social distancing responses to the COVID-19 pandemic: February-March 2020 date: 2020-09-28 journal: nan DOI: 10.1101/2020.09.26.20202150 sha: doc_id: 326869 cord_uid: 306jquy3 This study sought to provide an early description of mental health service activity before and after national implementation of social distancing for COVID-19. keywords: contacts; data; face; health; license; mental; preprint; services cache: cord-326869-306jquy3.txt plain text: cord-326869-306jquy3.txt item: #35 of 44 id: cord-327494-7a3szj8x author: Ibrahim, Mohamed Izham Mohamed title: Chapter 18 Assessment of Medication Dispensing and Extended Community Pharmacy Services date: 2018-12-31 words: 6243 flesch: 36 summary: According to Basak, Arunkumar, and Masilamani (2009) , community pharmacy services in India are quite problematic, and the pharmacy's role in healthcare remains unrecognized. In a patient satisfaction survey conducted in the United Arab Emirates (UAE), scores were significantly lower than published data, suggesting that patients' expectations of community pharmacy services have not been met there (Hasan et al., 2013) . keywords: community; community pharmacists; countries; dispensing; drug; health; healthcare; medication; pharmaceutical; pharmacists; pharmacy; practice; public; services cache: cord-327494-7a3szj8x.txt plain text: cord-327494-7a3szj8x.txt item: #36 of 44 id: cord-329476-gotctl5d author: Arnout, Boshra A. title: Predicting psychological service providers' empowerment in the light of the COVID‐19 pandemic outbreak: A structural equation modelling analysis date: 2020-06-14 words: 5401 flesch: 28 summary: Because of the importance of the profession of psychological services in the preparation of members of society psychologically, it is necessary to pay attention to the empowerment of psychological service providers to achieve the quality of psychological services provided to beneficiaries, that is matching the current performance of the psychological service providers with the needs and expectations of psychological service providers at different ages and social and professional levels of society, and accuracy and comprehensiveness. [Colour figure can be viewed at wileyonlinelibrary.com] empowerment, which requires his or her skilful empowerment, that is gaining and developing their skills in psychological services work on the one hand, as well as empowering them in managing psychological services work with clients and the freedom to choose psychological services methods and techniques, planning the psychological services process and recognising that they have the ability to influence the clients, which improves job satisfaction, encouraging them to respond quickly to guide the needs of clients, solve their problems and work in positive ways, and create a climate of trust between psychological service providers and clients. keywords: empowerment; factor; individual; scale; self; service; service providers; study; work cache: cord-329476-gotctl5d.txt plain text: cord-329476-gotctl5d.txt item: #37 of 44 id: cord-333599-hl11ln2r author: Tulchinsky, Theodore H. title: Planning and Managing Health Systems date: 2014-10-10 words: 19702 flesch: 36 summary: Lobbying on the part of professional or lay groups for particular interests they wish to promote is part of the process of policy formulation and has an important role in the planning and management of health care systems. Many of the components that are available in health care systems exist, while others that remain to be developed are discussed. keywords: approach; change; community; countries; development; goals; health; health care; health systems; hospital; human; individual; management; national; needs; new; objectives; organization; people; planning; policy; population; program; public; quality; resources; services; systems; theory; work; workers cache: cord-333599-hl11ln2r.txt plain text: cord-333599-hl11ln2r.txt item: #38 of 44 id: cord-337325-h9l7yy5z author: Bruzzone, Francesco title: The combination of e-bike-sharing and demand-responsive transport systems in rural areas: A case study of Velenje date: 2020-09-29 words: 11510 flesch: 46 summary: Outside of these benefits, however, public transport service is plagued with many challenges that reduce its attractiveness, including long waits at transfer points, insufficient coverage of more dispersed areas, insufficient integration with green modes such as cycling, and a sometimes negative perception or attitude towards public transport. Ad-hoc measures aimed at increasing the availability and quality of public transport services can rebalance the preferred mode of transport in favor of sustainable transportation and reduce the number of vehicles on the road (Lah, 2019) . keywords: areas; bike; bss; bus; city; costs; demand; drts; focus; line; mobility; municipality; people; public; service; system; time; transit; transport; use; velenje cache: cord-337325-h9l7yy5z.txt plain text: cord-337325-h9l7yy5z.txt item: #39 of 44 id: cord-339339-5i6885uv author: Zhou, Jacy title: Systematic review of early abortion services in low- and middle-income country primary care: potential for reverse innovation and application in the UK context date: 2020-09-30 words: 5568 flesch: 46 summary: Stud Fam Plan Attitudes and practices of private medical providers towards family planning and abortion services in Nigeria Pharmacy access to medical abortion from trained providers and post-abortion contraception in Nepal The role of auxiliary nurse-midwives and community health volunteers in expanding access to medical abortion in rural Nepal Medical Abortion in Rural Tamil Nadu, South India: A Quiet Transformation Effectiveness and safety of early medication abortion provided in pharmacies by auxiliary nurse-midwives: A non-inferiority study in Nepal Comparative satisfaction of receiving medical abortion service from nurses and auxiliary nurse-midwives or doctors in Nepal: results of a randomized trial Feasibility, efficacy, safety, and acceptability of mifepristone-misoprostol for medical abortion in the Democratic People's Republic of Korea Can midlevel health-care providers administer early medical abortion as safely and effectively as doctors? We explore service delivery models in primary care settings that can improve accessibility without negatively impacting the safety and efficiency of abortion services. keywords: abortion; care; clients; health; medical; nepal; primary; providers; quality; review; services; studies cache: cord-339339-5i6885uv.txt plain text: cord-339339-5i6885uv.txt item: #40 of 44 id: cord-339606-poa7w288 author: Zimmerman, Brittney S. title: Patient Perception of Telehealth Services for Breast and Gynecologic Oncology Care during the COVID-19 Pandemic: A Single Center Survey-based Study date: 2020-10-19 words: 2411 flesch: 47 summary: We evaluated the use of telehealth services using the validated Service User Technology Acceptability Questionnaire. Sixty-eight patients (92%) reported that telehealth services saved them time, 54 (73%) reported telehealth increased access to care, and 58 (82%) reported telehealth improved their health. keywords: cancer; care; patients; services; telehealth cache: cord-339606-poa7w288.txt plain text: cord-339606-poa7w288.txt item: #41 of 44 id: cord-344656-xx76w7c0 author: Sarder, MD title: Logistics customer services date: 2020-10-16 words: 6684 flesch: 46 summary: key: cord-344656-xx76w7c0 authors: Sarder, MD title: Logistics customer services date: 2020-10-16 journal: Logistics Transportation Systems DOI: 10.1016/b978-0-12-815974-3.00008-3 sha: doc_id: 344656 cord_uid: xx76w7c0 This chapter discusses customer service in logistics in terms of different elements, the relative importance of those elements, and how these elements impact the effectiveness of logistics operations. The process includes the receipt of the order, managing the payment, picking and packing the goods, shipping the package, delivering the package, providing customer service for the end-user, and handling the possible return of the goods. keywords: business; customer; customer service; delivery; level; logistics; order; product; quality; sales; service; time cache: cord-344656-xx76w7c0.txt plain text: cord-344656-xx76w7c0.txt item: #42 of 44 id: cord-346358-ffqewqdc author: Dhaggara, Devendra title: Impact of Trust and Privacy Concerns on Technology Acceptance in Healthcare: An Indian Perspective date: 2020-05-11 words: 11155 flesch: 35 summary: The impact of personal dispositions on information sensitivity, privacy concern and trust in disclosing health information online An alternative interpretation of cognitive dissonance phenomena Healthcare: A fertile field for service research The differential performance effects of healthcare information technology adoption A concept of a patientcentered healthcare system based on the virtualized networking and information infrastructure The Importance of Trust for Personalized Online Advertising Consumer trust repair: A critical literature review The benefits of health information technology: A review of the recent literature shows predominantly positive results The utilization of e-government services: Citizen trust, innovation and acceptance factors The Meaning(s) of Trust. The aim here is essentially to understand relationships that predict patients’ acceptance of technology in healthcare services. keywords: acceptance; adoption; concerns; constructs; data; et al; healthcare; information; literature; model; patients; privacy; research; service; studies; study; tam; technology; trust; use cache: cord-346358-ffqewqdc.txt plain text: cord-346358-ffqewqdc.txt item: #43 of 44 id: cord-346606-bsvlr3fk author: Siriwardhana, Yushan title: The role of 5G for digital healthcare against COVID-19 pandemic: Opportunities and challenges date: 2020-11-04 words: 5231 flesch: 43 summary: In contrast to the present 4G networks, 5G supports the creation of new network services as softwarized Network Functions (NFs) by utilizing SDN and NFV technologies. Regime A rapid deployment of new healthcare applications will add extra traffic as well as increase the number of 5G users who access such services. keywords: applications; contact; covid-19; data; devices; healthcare; network; patient; services; solutions; technologies; use cache: cord-346606-bsvlr3fk.txt plain text: cord-346606-bsvlr3fk.txt item: #44 of 44 id: cord-352008-hvujl36d author: Gavrila Gavrila, Sorin title: Spanish SMEs’ digitalization enablers: E-Receipt applications to the offline retail market date: 2020-10-15 words: 12169 flesch: 17 summary: Due to the integration of customer analytics information from CRM and the e-Receipt platform in their business models, customers could obtain a more personalized product or service according to their needs, together with customized shape, color, format or delivery options. Nevertheless, the cost of the SMS will always limit the scope of action; (2) email channel: to be exploited as a cost-effective alternative to SMS for e-Receipt platform in combination with e-mail marketing campaigns regarding promotions and new products, as well as to act as a bridge towards social networks interaction; (3) Instant Messaging for business: companies can replicate the e-Receipt interactions from SMS and e-mail channels virtually at almost no cost, while including business information, business hours schedules, automated chat bots that reply to customer requests, and CRM integration; and (4) Social Networks: can provide a private e-Receipt interaction by means of direct messages features, or create shopping experiences as the customers want to know more about the product or services, their added value, their impact on the environment and what kind of personalization is provided. keywords: business; companies; customers; data; digital; et al; information; market; model; platform; process; product; receipt; research; retail; smes; social; software cache: cord-352008-hvujl36d.txt plain text: cord-352008-hvujl36d.txt